## 3 Results
### Develop Phase
The data presented in Table 3 shows the key insights extracted from the dendrogram analysis in Figure 4. It highlights the features/cards that participants commonly grouped together and the labels they assigned each grouping during the card sorting activity. Patient User Journey: Post-Sana  
To design a new user journey that illustrates how users interact with the proposed system, a design review was conducted with Cambridge Consultants. This critique was crucial for validating the technical and design feasibility of the proposed system. It helped establish which areas required  
Figure 4: Dendrogram analysis. \begin{table}
\begin{tabular}{p{56.9 pt} p{56.9 pt} p{56.9 pt} p{56.9 pt} p{56.9 pt} p{56.9 pt}} \hline \hline \multirow{2}{*}{**Cards/Potential System Features**} & \multicolumn{5}{c}{**Groupings and Labels**} \\ \cline{2-7}  & **Settings/Wearable** & \multicolumn{2}{c}{**Exercise/Rehabilitation/Me**} & \multicolumn{2}{c}{**Profile/About Me**} & \multicolumn{1}{p{56.9 pt}}{**Home Page**} & \multicolumn{1}{p{56.9 pt}}{**Dashboard**} \\ \hline  & Instructions on systems set-up & Providing feedback on my pain levels & Personal details & Setting exercise reminders & My exercise performance \\ \hline  & Syncing my Fitbit/fitness tracker & Guidance on how to complete an exercise & Prescribed medication and dosage information & View my rewards and achievements & Adherence levels to my rehabilitation program \\ \hline  & Detailed product information (e.g., battery life) & Congratulatory message that I have completed an exercise & Summary of my injury and expectations of recovery & Summary of my injury and expectations of recovery & Summary of my injury and expectations of recovery & Summary of my injury and expectations of recovery & Summary of my injury and expectations of recovery \\ \hline  & & Real-time performance feedback & Adherence levels to my rehabilitation feedback & & \\ \hline \hline \end{tabular}
\end{table} 
Table 3: Card sort groupings. prioritization and refinement with subsequent development. Participants that specialized in UX design, UX research, human factors engineering, and software development participated in the critique. Insights from the affinity mapping and card sorting activities were instrumental for drafting the user interfaces for each stage of the user journey. The final user journey for the proposed system is shown in Figure 5.  
Figure 5: (**a**) User journey for interaction with the proposed system (steps 1–4). (**b**) User journey for interaction with the proposed system (steps 5–7). From the feedback collected during the design critique, shown in Table 4, it was clear that the focus areas for further development focused on the dashboard and exercise user workflows. As a result, the following actions were established, as shown in Table 4.  
* Action 1: Dashboard workflow: Prioritize one dashboard feature for the final system (i.e., exercise reports, range of motion reports or adherence reports) and produce sketch concepts. * Action 2: Exercise workflow: Refine exercise workflow with an emphasis on AR visualization, gamification, and positive feedback. Feedback on the system's interface was also provided, which was implemented in the next prototype iteration. The comments mainly centered around content hierarchy, navigation, and clarity of information presented within the interface. Following the design critique meeting, the decision was made to prioritize exercise reports when developing the system's dashboard. The justification for this was that the feature directly aligns with the exercise workflow, which is the primary workflow used by patients. A series of sketch concepts were produced to illustrate the process of developing the workflow, as shown in Figure 6.  
Similarly, a series of sketch concepts were produced to refine the exercise workflow and address some of the issues raised during the design review, relating to AR visualization, gamification, and positive feedback; these are illustrated in Figure 7.