# Factors Affecting e-Government Adoption
## 3 Results
### Information of Personal Character and Aptitudes towards Technological Innovations  
The results of the questions related to the farmers' personal characteristics were classified as \"Type A\", and are detailed in Figure 6. It is worth mentioning that the surveyed people belonged to business clusters of individual and cooperative types. In terms of the use of the internet, 97% of the users declared that they employed it, apart from being proficient with the new technologies. Concerning the connection quality,  
Figure 6: Personal Questions and Aptitudes towards ICT. Percentage of Answers. 22 out of the 34 interviewed farms affirmed that they had enough connection quality to carry out procedures, despite the fact that the connection speed never got close to the 30 Mbps established as the minimum connection speed by the strategy Europe 2020 (new agenda for growth and employment in the second half of the XXI century). A figure of 35% of the surveyed users declared that they had very poor conditions for internet use. The smartphone connection was better, since 28 subjects were satisfied with this service. When they were asked about the use of the electronic headquarters of the public administration, 97% declared that they used it, despite the fact that they still had to visit the Regional Agrarian Offices (RAO) in order to carry out procedures. Concerning the estimated time employed in the RAOs, 22 farmers declared that they usually needed less than an hour. They were also asked about outsourcing procedures to authorised entities in terms of costs, to which 12 of them answered that it meant less than \(\upmu\)100 per month, another 12 that it was between \(\upmu\)100 and \(\upmu\)250, 7 that the cost was between \(\upmu\)251 and \(\upmu\)400; and a minority of the interviewed users (3 people) affirmed that it was over \(\upmu\)400. The questions related to the aptitudes towards technological innovations were named \"Type D\", whose results are also shown in Figure 6. In this section, 31 farmers declared that it was necessary to integrate all the procedures of the public administration into a single application. Besides, 33 of them felt assured that a smartphone application would be very useful. Twenty-nine considered it important to generate a more personalised application which differentiated the type of activity, that is, dairy cattle (currently, there is no distinction of the type of farm activity); 19 affirmed that the most useful application in their everyday life concerning problem-solving was WhatsApp; 8 mentioned email; 3 the electronic bank; and 4 highlighted applications related to weather forecasting and farm control. In terms of technologies or applications for the control of the farm, 82% of the interviewees declared that they owned one. Of those who still had not implemented one, 5 said that they wanted to implement farm innovations in the near future. Regarding the need of a government application for smartphones, they were asked about the improvements they believed it should have. A figure of 39% considered it was essential to integrate all data in a single APP, 15% saw the need to create an agile and easy-to-use tool, another 15% mentioned the need of personalisation. On the other hand, 6% claimed to be satisfied with the current tools and 27% did not answer. The use and knowledge of the most popular APPs is shown by percentages in Figure 7 (which also belongs to group \"D\"), where each colour (as shown in the legend) represents a degree of knowledge and use, which appears represented on the X axis with their corresponding degrees of knowledge and use. In this manner, as shown in the figure, the most used APPs were: Whatsapp, with a total of 28 users who used it on a daily basis; Google, with 26 of the surveyed people who also claimed to use it every day; and email, which was also used daily by 24 of the interviewed users.