## 4 Results
### Advancing the Framework by Applying Industry Practices
The subsequent axis was positioned to reflect the degree of technological advancement in accurately identifying and executing situations, contexts, and other parameters. This was chosen as a discernible criterion in cases and aligned with the research objective. The classification of cases by the axis set resulted in the generation of Figure 3, which illustrates the distinct categories. The first category is designated as the \"Loyal Assistant\" type and encompasses tasks executed solely upon user request. This category includes childcare assistance, wherein the assistant observes the situation and context on behalf of the user and notifies them of immediate tasks. Additionally, it encompasses efficient energy management assistance within the domestic environment. The cases that fall under this category primarily respond by accurately recognizing the situation, thus demonstrating a greater focus on cognitive empathy as opposed to emotional empathy. Additionally, these cases are constrained to tasks that monitor the situation or address straightforward user requests, resulting in a comparatively lower level of AI compared to other cases and consequently a low ranking. A distinguishing feature of this category is the inclusion of scenarios where the user's inability to articulate their needs results in suboptimal performance. Consequently, these cases have been classified within the Low Intelligence category. \begin{table}
\begin{tabular}{c c c c c c} \hline
**Domain** & **Category** & **Elements** & **Metrics** & **Case 1** & **Case 2** & **Case 3** \\ \hline \multirow{6}{*}{Interaction} & \multirow{3}{*}{Recognition} & \multicolumn{2}{c}{Empathic Cue} & User’s Voice & Sound & User’s Voice \\ \cline{3-6}  & & & & & \\ \cline{3-6}  & & \multirow{3}{*}{Related Technology} & Contents, Physiological & Contents, Physiological & Contents, Physiological \\ \cline{3-6}  & & & & & \\ \cline{3-6}  & & \multirow{3}{*}{Understand} & Way of Empathic Understanding & Cognitive & \multirow{3}{*}{Cognitive} & \multirow{3}{*}{Cognitive} \\  & & & & & \\ \cline{3-6}  & & & & & \\ \cline{3-6}  & Interaction & \multirow{3}{*}{Related Technology} & H & M & M \\ \cline{3-6}  & & & & & \\ \cline{3-6}  & & \multirow{3}{*}{Reasoning} & Way of Empathic Reasoning & Cognitive & \multirow{3}{*}{Cognitive} & \multirow{3}{*}{Cognitive} \\  & & & & & \\ \cline{3-6}  & & & & & \\ \cline{3-6}  & & \multirow{3}{*}{Related Technology} & M & M & M \\ \cline{3-6}  & & & & & \\ \cline{3-6}  & & & & & \\ \cline{3-6}  & Response & \multirow{3}{*}{Way of Empathic Response} & Voice, Light, Control & Image, Movement, Colors & Image, Movement \\ \cline{3-6}  & & & & & \\ \cline{3-6}  & & & & & \\ \cline{3-6}  & & & & & \\ \hline \end{tabular}
\end{table} 
Table 5: _Cont._The second category is that of the \"Qualified Butler\", which includes cases that effectively manage the overall home environment. The majority of these cases are those that execute functions at the opportune moment to resolve situations that are problematic for the user, such as understanding the context and switching to a customized mode or managing security. In this category, it is evident that it is closely related to cognitive empathy in that it comprehends the overall situation and controls the environment and situation accordingly, akin to the first category. However, this type exhibits a more natural empathy response through accurate situational judgment, context recognition, and analysis than the first type, thus occupying a higher intelligence level. The final type is \"Reliable Mate\", which refers to cases where the level of intelligence is highly advanced founded on strong AI and, unlike the previous two types, displays emotional empathy. Typical examples include digital health, which directly assists in childcare when the user is absent, displays emotional responses in various forms of empathy, and involves experts to deliver and manage knowledge.