###### Abstract
The plans are related to the development of new integration of heterogeneous platforms, including the technology of IoT, the method for analysis of big data warehouses, the means of supporting integrity and interoperability of information systems, and communication platforms with WSNs. The efforts to have the whole service delivery process that takes place during the online regime and cross-borders are taken into account. The efforts of implementation of free movement of data, personal data protection, and cyber security are recognized in [9]. The General Data Protection Regulation and the Open Data Directives create strict obligations for EU countries [10; 11; 12]. New means are required for developing cybersecurity, which is mentioned by the objectives of the Information System's Directive [13; 14]. More vital attention to the cyber security objective imposes the obligations on the EU Member States to reach an appropriate level of preparedness against cyber-attacks. Nowadays, transportation is closely related to intensive production, timely delivery to the market, and efficient supply chain management [15] with the help of ICT. When choosing intermodal transport services, increasingly more customers are concerned about the service quality, including cost and delivery time, avoiding various risks, and improving work indicators [16]. Therefore, increasing global competition encourages the efficient design of transport networks to ensure that they meet concrete sustainable environmental requirements. Since road transport has the highest CO2 emissions, intermodal transport could be a potential alternative. In this respect, intermodal terminals and their locations are critical in ensuring a sustainable transport network [17; 18]. The functioning of an intermodal transport system depends largely on the locations and types/capacities of its intermodal terminals. Terminals ensure trans-shipment between the different modes of transport and are very important in organizing this process [19]. In addition to the primary operations, the following services can be provided in intermodal terminals: Temporary storage, if necessary, an inspection of transported goods, etc. [20]. Intermodal terminals are inevitably required to provide door-to-door services to customers, which combine collection and delivery services through the interaction of road and rail transport. This system benefits from good flexibility, mobility, and road accessibility while benefiting from the high cost-efficiency and environmental sustainability of railways, which ensures economies of scale [21]. It is, therefore, a practical option for replacing unimodal road transport of poor efficiency, which still dominates the freight industry in different continents [22; 23], and is a viable solution for creating comprehensive and green logistics systems that support globalization and international trade possibilities [24]. Ensuring the interaction of various modes of transport, the smart service provision system allows for identifying the synchronization of the processes in usage and management of different modes of transport. Synchronization between transport means in reloading terminals is the basis for the right management of location positions during the time, thus transport infrastructure, modes of transport, and technologies in different stages [19]. The related work topics include the problems of the location of terminals, the selection of routes, network design, transport policy, and integrated location-routing issues [17]. Route optimization is widely recognized as playing a key role in optimizing the performance of an intermodal transport system [25], and it has been emphasized as a cornerstone of research in planning the transport network [26; 27]. The interrelated processes of highway road-rail and/or rail-sea-highway types are analysed. Intermodal transport involves pickup and delivery, each of which separately affects the level of satisfaction of consignors and consignees [28; 29].