# Generative AI in Medicine and Healthcare: Promises, Opportunities and Challenges
## 3 Current Efforts of Applying Generative AI and LLMs in Medicine and Healthcare
### Clinical Administration Support  
One prominent application of generative AI models in healthcare is the automation of clinical documentation that provides clinical administration support. Busy clinicians, often burdened with extensive note-taking, can leverage ChatGPT's capabilities to generate draft clinical notes swiftly and accurately. By providing a brief verbal summary (a \"prompt\") or relevant patient data (given data privacy is respected), comprehensive and contextually relevant clinical documentation can be generated to save clinicians' time. Microsoft Copliclot [18] is an enterprise tool that integrates generative AI into everyday tools like Word, PowerPoint, Teams, and others to improve productivity. This integration has a powerful potential to facilitate multidisciplinary collaboration among healthcare teams. For example, when working with complex cases involving multiple specialities, a generative AI-based meeting tool can assist in creating meeting agendas, identifying suitable team members for follow-up actions, and summarizing key points from meetings. AI-powered healthcare solutions offered by Nuance enhance the efficiency and effectiveness of healthcare professionals in various clinical settings. Nuance's speech recognition technology plays a significant role in clinical documentation improvement, allowing clinicians to dictate their notes directly into the EHR system. This not only saves time but also enhances the accuracy of patient information capture. For example, the tool could transcribe a hematologist's verbally reported findings as they examine blood smears in real time [19]. Similarly, Suki Assistant [20] automates clinical note creation by listening to clinician-patient interactions, reducing administrative burdens. It offers flexible interaction options, such as dictation or ambient note generation, and provides diagnosis code suggestions. For example, a hematologist can use Suki to automatically capture and create clinical notes during a consultation for chronic lymphocytic leukemia, which could allow more face time with the patient. This streamlines documentation tasks, allowing more time for patient care and addressing physician burnout. Suki Assistant's applications exemplify the potential of generative AI in enhancing clinical workflows and improving healthcare professionals' efficiency and well-being. Corti [21] is another tool that utilizes generative AI to offer real-time transcription, guidance, and coding capabilities across a variety of communication channels. Through automated transcription of patient dialogues in real-time and multiple languages, Corti ensures the preservation of critical information, minimizing the risk of manual transcription errors or delays. Additionally, Corti's capability to extract vital details from transcribed dialogues, including specific symptoms, mentioned medications, and critical questions, streamlines the review of essential encounter highlights. Leveraging the extracted information, Corti's AI provides recommendations for optimal patient care, leveraging a vast database of diverse data points to determine the most suitable next steps. Moreover, following the patient encounter, Corti assists in documenting the interaction by automatically coding procedure and diagnosis codes, such as ICD-10 and CPT, leading to time savings and minimizing the potential for human error. This ensures the accuracy of patient records and facilitates efficient billing procedures [21]. Google Bard [22], powered by Med-PaLM 2, offers exciting applications in healthcare, especially in providing 24/7 patient support and assisting clinicians. Trained in diverse medical information, including journals, textbooks, clinical notes, and patient records,Med-PaLM 2 enhances Google Bard's capabilities in generating medical content. The tool can aid in answering patient queries, suggesting possible diagnoses, and supporting treatment plans.