## 5 Results
### Human-Robot Interaction Design
#### 5.2.2 Relationship Building
Others referenced trust in terms only related to stability and whether they would trust the support offered by the robot; \"I like that it appears to be more stable to me and I would trust that more\" [PU05]. Relatedly, participants thought that being comfortable with the robot would take time for participants to develop as \"when something's new, you're kind of afraid of it, but as you get used to it, you kind of begin counting on it to help you\" [PU02]. Some participants felt comfort from just watching the animations as the robots do their \"job and it seems, dare I say, it seems comforting\" [PU11] and how \"the hands are there to support...it almost was a little comforting to see that\" [PU10]. **Formed Attitudes about Boundaries. ** Several participants formed strong attitudes about _distrusting_ the robot, particularly when related to legal issues, \"taking away people's jobs\" [PU42], concern over technology becoming too capable and taking over, and people's over-reliance on technology. One CG participant was a healthcare professional and would not use or recommend this type of robot: \"Too much damage in that general area [person's neck and spine] could have happened. And I wouldn't want that for any of my patients to have, I don't know, a [robot's] mechanical finger going into their neck or eye. I just see too many lawsuits with that one\" [PU04]. One participant implied that a robot acting as a companion would require people to give it \"artificial intelligence, giving it a personality, giving it the ability to think. And I know maybe I'm overreacting, but that never ends well\" [PJ21]. This fear is perhaps too dramatic, but there is a real fear that people will no longer be able to function without robots once they start to use them [PJ04] and that their quality of life and health will diminish without human interaction, social contact, and physical touch [PU37]. One participant noted the societal change that doctors and nurses no longer hug their patients; they were vehemently against having a robot: \"How would the robot impact my life...I don't think I would ever have this number one in my house. So I can't say how it would affect me, because it's not coming, not here...The deal breaker is that there's no humanness behind it\" [PU37]. PU34 shared a similar sentiment: \"I just wouldn't like an electronic thing going around my apartment. I'd rather have human caregivers, which hopefully that's what aging in place can give me here in Illinois now...I don't like them [robots].\"  
Some participants also had the attitude that the robot was a _tool_, and therefore it was unnecessary to build a relationship between the human and robot because \"it's just a machine\" [PU38]. One CR, PU37, felt strongly saying, \"A machine doesn't have feelings and a machine doesn't have empathy. A machine doesn't have the cognitive ability...It's not a person...\" and \"the relationship between a robot and a human is non-existent. How do you have a relationship with an inanimate object? It's like saying, _what's your relationship with this printer? What's your relationship with this lamp?_\" One CG had a similar sentiment: \"It's [having a robot is] to improve my lifestyle. I mean, I don't see robots being a companion. That's a pretty sad point. And I dunno, I'm not saying it's not possible. I'm not saying it's not a good idea. I just look at it more from a clinical point of view\" [PU21]. PU41 likened interacting with a caregiving robot to how they interact with a virtual personal assistant, noting \"It would be like when we have [PERSON] and _smile_ when you ask her a question or when she tells you something's being delivered and you kinda _laugh_. But, if she [[PERSON]] stopped working we would just throw her in the trash and wouldn't think we lost something important\" [PU41]. When the robot is no longer working [PU41] or helping to improve a CR's lifestyle [PU21], it is disposable, and/or its functionality is replaceable. Tools, of course, are useful.