## 1 Introduction
Previous studies have shown that the implications of digital technologies, as a part of digital transformation, positively influence a firm's performance [14]. In literature, innovation as a driver of a firm's performance has been highlighted [15], while problem-solving effectiveness is considered one of the key assumptions for the implementation of digital transformation strategies in companies [16]. According to the evidence in the literature, it can be concluded that there are limited studies that explore the indirect effect of digital transformation enablers, while the level of digital readiness has an important indirect impact on the effective use of intangible assets [17]. According to the given evidence and presented elements of digital citizenship, there is a clear gap in the academic literature when it comes to the impact of digital citizenship and its elements on different aspects of companies' effectiveness. Moreover, there is no evidence about the effects of digital citizenship on digital transformation enablers, while there is some evidence that information management has a greater impact on business performance [18], and that information and data literacy as well as responsible and collaborative behavior are some of the essentials of being a \"good digital citizen\" [2; 5; 19]. Innovations are achieved by transforming business models and personalizing citizen experiences, considering the development of problem-solving skills as an assumption for the implementation of the new technological solution [11]. Previous studies proved that ICT capital investments have a positive effect on both technological and non-technological innovations in services and manufacturing [15; 20], and that problem-solving effectiveness is closely correlated with digital transformation [21]. The problems stated above and the identified literature gap led to the following research questions:  
* How do digital citizenship and its elements affect digital transformation enablers? * How do digital transformation enablers affect innovation and problem-solving capabilities? * Do digital transformation enablers mediate the relations between digital citizenship elements and innovation and problem-solving capability, respectively? The purpose of the study is to investigate the impact of digital citizenship and digital transformation enablers on innovation and problem-solving capabilities, and to examine the mediating role of digital transformation enablers in the relationship between digital citizenship and innovation as well as with problem-solving capabilities. The manuscript has been partitioned into multiple sections. Following the introductory section, the study provides a concise overview of the pertinent literature and previous investigations related to the latent variables that constitute the conceptual framework. Subsequent to this segment, the methodology employed in the study is explained, followed by the presentation and interpretation of the results. A separate part provides a discussion of the acquired results. The final section of the manuscript encompasses the theoretical and practical implications, limitations of the study, prospects for future research, and concluding statements.