They identified eight trending topics, including 3D reconstruction of cultural artifacts, digital heritage, virtual museums, user experience, education, tourism, intangible cultural heritage, and gamification. Finally, the work of [PERSON] and [PERSON] [10] also focused on games and provided an extensive review of the use of virtual reality games in cultural heritage, aiming to analyze issues of current use and reveal potentials for future developments. From virtual guides or companions in games to mediators of cultural content and engaging facilitators, virtual agents seem to play an important role. The work of [PERSON] and [PERSON] [11] discussed issues related to virtual agents' optimization and studied ways that they can be used in virtual and mixed reality settings in order to provide a rich cultural experience. Chatbots are also found to enhance visitor experience. [PERSON] and [PERSON] [12] studied the impact of chatbots on people with different learning styles and how chatbots might affect history education in museums. They found differences in the ways that people with different learning styles connect with chatbots and in how visitors change their behavior according to different chatbot models. However, chatbots often fail to provide all the requested knowledge. For this reason, ways to improve chatbots and make them valuable tools for cultural experience were surveyed by [PERSON] et al. [13]. Their work compared chatbots and chatbot implementation platforms and concluded that chatbot technology will be significantly benefited from developments in artificial intelligence. They foresee a prominent use of graph-based, distributed, and collaborative multi-chatbot conversational AI systems in museums. Furthermore, intangible cultural heritage is threatened when the know-how of traditional practices is lost. The preservation of traditional crafts and ways of creating them is not only a romantic idea, but it could be a valuable source of knowledge for sustainable practices, which could inspire or change today's world. [PERSON] and [PERSON] (2022) [14] developed a virtual environment that brings together visual and haptic elements to simulate the functionality of a manual saw as a carpentry tool. Regarding tangible heritage, it is important to review existing digitization techniques and select the best technique each time depending on the material that we need to digitize. For example, [PERSON] et al. [15] compared different 3D digitization methods to digitize a Mesolithic bone fragment. Microp-computed tomography (\(\upmu\)CT) provided more details than computerized tomography (CT scan). In addition, 3D models generated by \(\upmu\)CT and photogrammetry were combined to provide an accurate and detailed 3D model. [PERSON] et al. [16] proposed a recommendation system for cultural eco-systems that go beyond museum walls to include a larger area than the physical space of a museum building, exploring the concept of a personalized digital ecomuseum. In their proposed ecosystem, visitors can choose points of interest (POIs) and receive personalized content for both tangible and intangible cultural aspects. Moreover, many residential and urban areas around the world face a similar challenge of having to balance between the preservation of cultural heritage and current building activity. Can building be constructed safely without damaging historical and archaeological locations? Digital technologies can help by combining detailed interactive maps, geospatial information, rich databases, information coming from different sources, and protective legislations in order to support decision making regarding building developments in a certain location. [PERSON] and [PERSON] [17] presented such a system, which is used by the Romanian Ministry of Culture in order to protect archaeological heritage. Similarly, [PERSON] et al. [18] used geographic information systems and photogrammetry to obtain a complete picture of extensive archaeological sites, such as the cultural landscape of Northwestern Colchis.