# Aggregated Indices in Website Quality Assessment
## 3 Materials and Methods
\begin{table}
\begin{tabular}{c c c} \hline \hline
**Source** & **Dimensions** & **Area** \\ \hline
[52] & Information quality, web design & Auction website \\ \hline
[53] &
\begin{tabular}{c} Ease of use, information content, security/privacy, \\ fulfilment reliability, post-purchase customer service \\ \end{tabular} & French “e-tail” market \\ \hline
[54] & Information, interaction, design, system, fulfilment & Sport website \\ \hline
[55] &
\begin{tabular}{c} Content, organisation, readability, navigation and links, user interface \\ design, performance and effectiveness, educational information \\ \end{tabular} & University websites in Bangladesh \\ \hline
[56] & \
\begin{tabular}{c} System quality (accessibility, navigability, usability, privacy), \\ information quality (relevance, understandability, richness, currency), \\ service quality (responsiveness, reliability, assurance, empathy) \\ \end{tabular} &
\begin{tabular}{c} The top-four CPA (certified public \\ accountant) firms in Taiwan \\ \end{tabular} \\ \hline
[57] &
\begin{tabular}{c} Technical adequacy (ease of navigation, interactivity, search engine list \\ accuracy, valid links) \\ Web content presentation (Usefulness, Clarity, Currency, Conciseness, \\ Accuracy) \\ Web appearance (Attractiveness, Organization, Effective use of fonts, \\ Effective use of colours, Innovative use of multimedia) \\ \end{tabular} & Church web sites \\ \hline
[58] & \
\begin{tabular}{c} Functionality (ease of navigation, responsiveness, interactivity, ease of \\ accessing the site) \\ Search facilities (simplicity, speed, and effectiveness of the process of \\ collecting data and information about prices, performance, attributes, \\ and other aspects of products) \\ \end{tabular} &
\begin{tabular}{c} Online \\ shopping web site in Jordan \\ \end{tabular} \\ \hline
[59] &
\begin{tabular}{c} Usability; functionality; security and privacy \\ \end{tabular} & Hotel website \\ \hline
[60] &
\begin{tabular}{c} Usability (clear language, easily understandable information, \\ user-friendly layout, well-organised information, graphics matched \\ with texts, simple website navigations) \\ Functionality (hotel reservation information, hotel facilities information, \\ information on promotions/special offers, price information on hotel \\ rooms, information on destination where hotel is located) \\ Security and privacy (privacy policy relating to customers’ personal \\ data, information of secured online payment system, information of \\ third-party recognition) \\ \end{tabular} & Hotel website \\ \hline
[61] &
\begin{tabular}{c} System quality, information quality, service quality \\ \end{tabular} & Chines e-commerce website \\ \hline
[62] & \
\begin{tabular}{c} Content (about us, blog, newsletter Copyright, legal disclaimer, FAQ, \\ news, private policy trust mark, terms of use) \\ Form (amination, color background, pictures, color text, video) \\ Function (search, e-mail, tax, postal address, telephone, last update, \\ forums, languages, site map, navigation menu, register, rss) \\ Social network (Facebook, Flickr, Instagram, linkedin, Pinterest, Tumblr, \\ Twitter, Weibo, Xing, Youtube) \\ \end{tabular} &
\begin{tabular}{c} Corporate website \\ Twitter, Weibo, Xing, Youtube) \\ \end{tabular} \\ \hline
[63] &
\begin{tabular}{c} Product quality; ease of use; security; responsiveness; privacy \\ \end{tabular} & Banking website in Ghana \\ \hline \hline \end{tabular}
\end{table} 
Table 1: The criteria considered in the research into website quality. Search engine optimisation (SEO), performance, content quality, link quality, website accessibility for the disabled, and the website location within the Internet ecosystem (the global potential)--all these factors determine the website quality and can translate into business success.