## 3 Results
### Attributes Required for Clinical Care
#### 3.1.1. Theme 1--Data Entry and Issuance of Reports on Patient Clinical Care  
Both data entry and the issuance of reports were perceived as highly time-consuming with their current software. In order to streamline these activities, participants regarded it as relevant to integrate additional solutions in the PMS (e.g., templates, digitalized tools, or automatized registration). * _Templates, digitalized tools, and classification codes for data entry_  
To help reduce the clinical data-collection time for common health problems, participants proposed the integration of structured and editable templates. Moreover, the integration of digitalized tools for assessment, such as body charts to digitally draw and \begin{table}
\begin{tabular}{c c c c} \hline \hline
**Name** & **Subtheme** & **Category of Coded** & **Frequency** & **Words** \\ \hline \multirow{8}{*}{Templates, digitalized tools, and classification codes for data entry} & Editable templates for assessment & 11 & Template, model, example, chart, anamnesis \\ \cline{2-3}  & Digital patient-reported outcome measures & 16 & Outcome measure, questionnaire, scale, test (neck disability index, Oswestry, etc.) \\ \cline{2-3}  & Templates, digitalized tools, and classification codes for data entry & Editable body charts & 10 & Body map, body image, body chart, human figure, drawing \\ \cline{2-3}  & Classifications system for health problems and physiotherapy interventions & 15 & Code, classification, taxonomy, diagnosis, treatment, ICD, ICF, SNOMED, Nanda \\ \cline{2-3}  & Customizable clinical history & 10 & Clinical history, customize, personalize \\ \cline{2-3}  & Compilation of clinical records & 14 & Compilation, record, file, folder, profile, gallery, images, videos, reports \\ \hline \multirow{8}{*}{Digitalized tools and templates for the issuance of individualized patient reports} & Templates for reports & 11 & Template, draft \\ \cline{2-3}  & Exercise prescription software & 19 & Exercise, prescribe, program, plan, protocol, guidelines, chart \\ \cline{2-3}  & Templates for exercise programs and guidelines & & \\ \hline \multirow{8}{*}{Digitalized measures to monitor quality of care} & Patient-reported experience measures & 7 & Satisfaction, survey \\ \cline{2-3}  & Reports on the quality of care provided at the center & 4 & Quality of care, audit \\ \cline{2-3}  & Healthcare activity reports & 19 & Statistics, report, research \\ \cline{2-3}  & Patient safety reports & 3 & Safety, fall, allergy, side effect, assault \\ \hline \multirow{8}{*}{Clinical-care electronic patients and other health professionals} & Editable agenda & 15 & Timetables, treatment rooms, equipment, view \\ \cline{2-3}  & Send reminders to patients & 15 & Appointment reminder \\ \cline{2-3}  & Set alerts & 6 & Alarm, alert, warning, reminder \\ \cline{2-3}  & Digital health interventions & Videoconference & 9 & Videocall, videoconference, telehealth, telerehabilitation, teleconsultation, telemedicine, telematic \\ \cline{2-3}  & (DHIs) & Chat & 3 & Chat \\ \cline{2-3}  & Corporate mail integrated & 3 & Corporate email \\ \cline{2-3}  & \multirow{4}{*}{Patient portal} & Online appointment booking & 6 & Online booking, self-schedule \\ \cline{2-3}  & & Consult scheduled visits & 3 & Appointment history, consult \\ \cline{2-3}  & Access to support materials & 7 & Portal, platform, upload, exercises, information, clinical history \\ \hline \hline \end{tabular}
\end{table} 
Table 3: Summary of physiotherapy PMS attributes required for clinical care, frequency of coded statements, and word association. fill in, patient-reported measures to be filled out digitally by patients, and classification systems to code health problems, were seen as useful solutions. Although participants focused on these structured tools, they also expressed their need to customize such tools and have open sections to provide them with additional information to support patient care.