## 4 Research Base  
As a research base, the authors studied SmartLynx Airlines. It is a dynamic player in the European aviation sector, operating in a highly competitive and evolving market. SWOT and PESTLE analyses performed in the company's position show that SmartLynx has both significant strengths and challenges that shape its operations in the context of broader industry trends. Tables 3 and 4 present the SWOT and PESTLE analyses of the research base airline. \begin{table}
\begin{tabular}{c c c c} \hline \hline
**Year** & **Lead Time (Days)** & \
\begin{tabular}{c} **Inventory Issues** \\ **(Delays in Hours)** \\ \end{tabular} &
\begin{tabular}{c} **Supplier Delays** \\ **(Days)** \\ \end{tabular} \\ \hline
2020 & 25 & 48 & 30 \\ \hline
2021 & 20 & 42 & 28 \\ \hline
2022 & 18 & 38 & 25 \\ \hline
2023 & 15 & 35 & 22 \\ \hline
2024 & 12 & 30 & 18 \\ \hline \hline \end{tabular}
\end{table} 
Table 2: Impact of logistical factors on AOG downtime (2020–2024). \begin{table}
\begin{tabular}{c c c} \hline \hline
**Category** & **Details** & **References** \\ \hline \multirow{4}{*}{Strengths} & \multicolumn{2}{c}{Operates a large fleet of A320 and A321 aircraft, which enables} \\  & \multicolumn{2}{c}{flexibility and cost-efficiency.} & \multirow{2}{*}{[36]} \\ \cline{2-3} \cline{5-5}  & Strong leasing business model, allowing operational adaptability and & & [13] \\  & revenue diversification. & & \\ \cline{2-3}  & Focus on crew training and safety standards, which has earned & & \\  & SmartLynx a reputation for operational safety. & & [36] \\ \hline \multirow{4}{*}{Weaknesses} & \multicolumn{2}{c}{High dependency on third-party Maintenance, Repair, and Overhaul} & \multirow{4}{*}{[19]} \\  & \multicolumn{2}{c}{(MRO) services, leading to AOG delays.} & \\ \cline{2-3}  & Limited control over supply chains for critical aircraft components, & & [32] \\  & often leading to stockout delays. & & \\ \cline{2-3}  & Seasonal business fluctuations due to a reliance on charter services and & & [36] \\  & wet-leasing agreements. & & \\ \hline \multirow{4}{*}{Opportunities} & \multicolumn{2}{c}{Expanding operations in the cargo market, leveraging the global} & \multirow{4}{*}{[13]} \\  & demand for air freight post-pandemic. & & \\ \cline{2-3}  & Increased demand for environmentally sustainable aviation practices & & \\ \cline{1-1}  & and aircraft (Green IT, eco-friendly fleets). & & [14] \\ \cline{1-1} \cline{2-3}  & Potential for partnerships in newer markets, including leasing & & \\ \cline{1-1}  & agreements with emerging airlines in Asia. & & [37] \\ \hline \multirow{4}{*}{Threats} & \multicolumn{2}{c}{Competitive pressure from low-cost carriers like Ryanair and Wizz Air,} \\  & \multicolumn{2}{c}{offering more competitive leasing prices.} & \\ \cline{1-1}  & Regulatory challenges due to increasing carbon emissions standards & \\ \cline{1-1}  & and aviation tax proposals in Europe. & \\ \cline{1-1} \cline{2-3}  & \multicolumn{2}{c}{Geopolitical events (e.g., the Russia–Ukraine war) cause fuel price} \\ \cline{1-1}  & fluctuations and supply chain disruptions. & \\ \hline \hline \end{tabular}
\end{table} 
Table 3: Research base airline SWOT analysis. **SmartLynx AI Assisting Tools and the Impacts of AOG Events on Operations**  
Two noteworthy examples implemented by SmartLynx Airlines include eCentral8 and RAIDO, which provide comprehensive interfaces for real-time assessment and management of aircraft operations. These tools are instrumental in addressing challenges such as maintenance scheduling, defect tracking, and overall operational performance. **eCentral8: Streamlining Maintenance Management**  
The eCentral8 interface is designed for effective defect reporting and resolution tracking. The tool facilitates the organization and categorization of aircraft defects, along with