## 3 Results
### [PERSON] (aged 75) lived with her husband and son. She was our only participant to indicate full _Non Acceptance_\({}_{\varnothing}\) of the mobile telepresence robot. [PERSON] was familiar with 'gadgets' like Instacart (Instacart--online delivery service platform that allows users to have items delivered to their homes) and smart clocks (Smart Clock--A wireless clock that can connect to the internet for information). This influenced her opinions on robots as she believed robots are \"tools... that help and do stuff for you\". [PERSON] used the mobile telepresence robot with her interaction partner, [PERSON]\({}_{IP}\). [PERSON] was disappointed that the robot did not have more diverse applications, as she had expected it to assist her in her home with tasks like searching for recipes online while cooking. Throughout her experience with the robot, [PERSON] had trouble operating it on her own. This made her confused and agitated throughout the study. She explained this _Lack of Use_\({}_{\varnothing}\) with her belief that she was experiencing a study manipulation that limited her access to the robot and that she was in a different condition compared to [PERSON], a participant she personally knew. Despite the researchers' best efforts to show [PERSON] how to use the robot and explain that there were no study manipulations, she maintained her beliefs throughout the study. She only used the robot during monthly interview sessions when researchers helped her set up her interaction partner on the robot. She concluded that there were \"no benefits at all from this robot\" as no one could \"access\" it (_Non Acceptance_\({}_{\varnothing}\); Figure 6 & Table 8).
#### 3.6.3. Month 3: Non Use\({}_{\varnothing}\)  
In Month 3, [PERSON]'s **Non Use\({}_{\varnothing}\)** phase (83.33%) had its primary peak, and **Identification\({}_{6}\)** (26.67%) descended.  
[PERSON]'s signs of _Lack of Use\({}_{\varnothing}\)_ during the Bringing Robot interview peaked in Month 3. She continued not using the robot between interviews, believing she had \"no access to it [robot], especially as the host\" (_Lack of Use\({}_{\varnothing}\)_). She was still disappointed that she could not use the robot for other things she had expected to do (e.g., move it herself).  
\begin{table}
\begin{tabular}{c c c c c c c c c} \hline \hline
**Phase** & **House Tour** & **Bringing Robot** & **M1** & **M2** & **M3** & **M4** & **M5** & **M6** & **M7** \\ \hline Expectation\({}_{1}\) & PP & D & D & SP & - & SP & D & - & - \\ \hline Adoption\({}_{3}\) & PP & - & - & SP & - & - & - & - & - \\ \hline Adaptation\({}_{4}\) & - & - & PP & - & - & - & - & - & - \\ \hline Integration\({}_{5}\) & - & - & - & - & - & - & - & PP & - \\ \hline Identification\({}_{6}\) & - & A & SP & D & D & - & PP & V & SP \\ \hline Non Use\({}_{\varnothing}\) & - & - & A & A & PP & D & V & SP & D \\ \hline \hline \end{tabular}
\end{table}
Table 8: [PERSON]’s acceptance of technology phases.  
These expectations not being met resulted in [PERSON]'s _Lack of Use_, developing into _Non Acceptance_\({}_{\varnothing}\) and pushing her move deeper into the **Non Use**\({}_{\varnothing}\) phase. After a month of _Lack of Use_\({}_{\varnothing}\), [PERSON] moved into full _Non Acceptance_\({}_{\varnothing}\) of the **Non Use**\({}_{\varnothing}\) phase. She decided to only use it at monthly activity and interview sessions for her \"payments\" (participant compensation; _Non Acceptance_\({}_{\varnothing}\), _Attitude Formation_\({}_{1}\)).