# Fostering the Creation of Personalized Content for Cultural Visits
## 7 Discussing the Uses of WikiTEL  
The WikiTEL structure, as conceived and shaped by the working team and described above, was mainly focused in order to fit learning requirements, also in consideration of the COVID-19 emergency and the need of improving on line resources managing. Nevertheless, on the one hand, the pandemic situation fostered the development of technologies whose usability will keep their evidence also in a normalized context, on the other, the flexibility of WikiTEL technology, as a'serendipity' side-effect, appeared to us as a feature able to adapt the tool to a wide range of working situation, spreading well over the original learning dimension. Taking into account the current professional contexts, in which interconnections among cultural fields are constantly increasing their relevance, the WikiTEL application may be defined as a real 'cultural cross-over': a tool to focus disciplinary links and help in deepening the knowledge components of cultural heritage. To illustrate such features we can deal with the example of \"Matera\" (a small city known all over the world for the historic \"Sassi\" district, which make it one of the oldest still inhabited cities in the world), a cultural context not too wide (as the great Italian art capitals, such as Rome, Florence, etc.), but sufficiently dense of cultural items and conceptual paths, many different scenarios may be drawn as potential chances for the use of such a tool:  
Scenario #1  
[PERSON] is a tourist guide. She lives and works in Matera. She is originally an art historian, but she is used to lead different kind of groups, also in connection with corporate initiatives of different professionals or specific targets. Therefore, she has worked with leading groups of engineers, bank employees, generic tourists, old people, and so on. WikiTEL will give her an important help in preparing each time a tour tailored on each group, focusing the topic more interesting for her crew.  
Scenario #2  
[PERSON] is an high school teacher. WikiTEL will help him to create lessons on specific topics identifying a range of subjects and giving each student the chance to study Matera's cultural environment deepening different domains identified by the system, according to his or her personal interests. Thus, each student will shape a different report, even about the same monument.  
Figure 9: Resolution times, in seconds, compared to the number of learning objects present in the personalized lesson.  
Senario #3 [PERSON] is a freelance journalist. She is regularly charged to write articles on different subjects for various journals, and every time she starts working she needs to approach the given subject focusing the aspects more attractive for each different customer. WikiTEL will make she able to identify each time the topics to enhance, to make her article about Matera's art history tailored for the journal she's dealing with (and to write and sell different articles for different customers, on the same cultural topic).  
Scenario #4 [PERSON] is a politician. He has just been elected as member in Matera's County Council, and he is setting up a commission to draw a law concerning new rules for building constructions and restoring the existing ones laying upon the Matera's Palombaro Lungo area, in order to avoid damaging the ancient structure and preserve the original features. Thanks to WikiTEL, he will be able to identify the topics involved and focus all the points of view, as to select experts from the relative fields, to compose an adequate commission for writing up the law.  
These are just a few hypothetical examples of the WikiTEL contexts of action. Generally speaking, the tool allows to reach in a short time, from a culturally relevant subject, a satisfactory overview of a series of connections and nodes, to be used in different perspectives in terms of learning-building, planning, creative working, etc.