# Smart City Actions Integrated into Urban Planning:
## 4 Results and Discussion
### Ranking of Thematic Areas in Smart Cities
To develop smart city actions, European cities are implementing management and certification systems to control urban buildings' energy efficiency, with remote and continuous measurements in the technical systems installed, seeking to monitor energy consumption in real time and encourage the usage of alternative energy sources [50]. In urban planning actions, implementing new security and surveillance technologies is a key component in smart city management, protecting property, people, and information, preventing or detecting criminal actions, and providing residents with a sense of security [51,52]. The complexity of urban spaces requires continuous and strategic care in protecting people and infrastructure, with preventive and protective actions by public security, aiming for lower risk and safer urban environments for citizens. The third quadrant contains independent factors: the thematic areas of economy and sustainable consumption, health and assistance, entrepreneurship, and coexistence  
Figure 6: Thematic areas: cause-and-effect diagram. and reciprocity, being areas with autonomous characteristics and management, with a direct impact on the actions developed in the procedure for managing and implementing improvements in urban spaces. The economy is constantly changing due to technological innovations and digital transformation, as well as the need to comply with environmental sustainability principles. Also, the search for sustainable development compatible with economic growth and environmental preservation in urban spaces is a matter of global consensus [53]. Technological innovations and smart business models create opportunities for urban economic development and encourage environmental sustainability by saving resources and preserving the environment. Advances in healthcare management, from the evolution of IoT and artificial intelligence tools, play a significant role in identifying health problems at an early stage, by monitoring health at a personal level 24 h a day [12]. Furthermore, in smart cities, the availability of high-speed communication networks, cloud computing, and multimedia services offers potential for action development in the telemedicine field, remote medical services, and medical data analysis and movement, contributing to quality of life. Regarding healthcare, [54] highlighted the importance of blockchain technology for the safe and rapid transfer of data to healthcare centers, which contributes to the rapid and secure transfer of patient information through smart records in hospitals. Smart cities are perceived as ecosystems in which communities of organisms interact with their environment, helping to attract and retain specialized professionals, generating opportunities, and attracting innovative investors and entrepreneurs with financial and human capital to establish new companies in the city [55]. Entrepreneurship plays a vital role in the emergence of sustainable businesses in cities, being associated with new models for making businesses smart [56]. The smart cities aim to use urban intelligence to detect, transmit, integrate, and analyze information to enable harmonious coexistence and reciprocity in society, geared towards maintaining social ties and management supporting socially sustainable environmental principles [57]. The fourth quadrant includes impact factors with thematic areas of technology and innovation, as well as living environment and infrastructure, which receive direct influence from other areas, especially impacted by first-quadrant thematic areas: governance and engagement, education and training, and mobility. Technological innovations have revolutionized interactions in urban spaces and are providing new methods of technological integration in smart cities. Also, information and communications technology is used to improve the responsiveness, interactivity, and effectiveness of urban management services and monitoring [58].