# Metaverse Meets Smart Cities--Applications, Benefits, and Challenges
## 5 Results
### Stakeholders and Their Benefits  
In a smart city metaverse application, many stakeholders benefit from the application but are also involved in developing and providing the necessary infrastructure. Key stakeholders and how they can specifically benefit from the metaverse in the smart city are presented below:  
City administration and planning offices: A city administration is a municipal institution responsible for managing and planning urban measures and resources, public buildings, and various services and is the point of contact for municipal matters [4]. Through metaverse applications, the city administration benefits specifically from a versatile and immersive planning tool, providing online offers and services. However, closer contact with citizens and the opportunity to organize and provide digital events and platforms also contribute to citizen loyalty. Using a smart city metaverse application contributes significantly to efficient urban development and improving citizen services [26]. Citizens: Cities' inhabitants play a decisive role in urban life. Through the metaverse, they benefit from personalized services, improved access to information, active participation in urban decision-making processes, and a new virtual world with entertainment opportunities and experiences in various industries. Digital job creation and the preservation of local cultures are further advantages [4]. Retail: Retail stores and retailers offering goods and services can tap into new revenue streams and strengthen customer loyalty in the metaverse. By creating virtual shopping experiences, they can offer their customers an innovative and interactive shopping experience that goes beyond the boundaries of traditional brick-and-mortar stores. In addition, they can integrate digital payment options to simplify the purchasing process and increase customer flexibility. These customizations allow retailers to expand their reach and reach new audiences while strengthening customer loyalty [24]. Industry: Industry includes companies and manufacturers from various sectors. In the context of a smart city metaverse application, the industry benefits from new business opportunities, such as providing technologies and services for the city's digital infrastructure. However, the industry also drives development and can act as a service provider [24]. Building yard: Municipal building yards are responsible for the physical implementation and design of urban structures [4]. As part of a smart city metaverse application, municipal building yards benefit from a number of specific advantages. The metaverse enables them to plan and implement projects more efficiently. They can also optimize resources and use consumables in a resource-saving manner. In addition, the metaverse enables better coordination between different construction projects, thus contributing to a more effective use of human resources and machinery. Energy suppliers: Energy suppliers, whether municipal utilities or private companies responsible for electricity, water, energy supply, and grid infrastructure, benefit from smart city metaverse applications in various ways. They can optimize the city's energy infrastructure and monitor and reduce energy consumption. The metaverse enables more precise analysis and forecasting of energy demand, more efficient resource distribution, and the integration of renewable energies into the supply network [24]. Tourists: Visitors to a city who contribute to its cultural and economic life can benefit from personalized travel experiences, virtual city tours, and improved access to tourist offers in the metaverse. The metaverse allows them to virtually explore the city, visit cultural attractions, and enjoy interactive experiences that go beyond traditional tourism offerings [4]. Healthcare: The healthcare sector, consisting of doctors, hospitals, medical staff, and health insurers, can improve healthcare in the metaverse by offering telemedicine, remote patient monitoring, and digital health services.