## 3 Organizational Model and Problem Analysis
### Initial Stage: Centralized Model (from 23 March to 5 April)
\begin{table}
\begin{tabular}{p{113.8 pt} p{113.8 pt}} \hline \hline
**Problem** & **Desired Solution** \\ \hline The manufactured 3D parts were distributed inefficiently. All the material traveled to Toledo, and on some occasions returned to places close to the manufacturing site. & Distribution of 3D parts from the closest location to the destination, in order to reduce delivery times and costs. Goal: minimize the distance between the production center and the end-user. \\ \hline Some fabrication units did not agree with the organizational model and act separately. There was no unity in the team. & Use a common system in the manufacturing network to act in a coordinated manner. \\ \hline The initial form for collecting requests did not allow for decentralized management. & Develop a web-based information system to enable the registration of requests and facilitate the management of orders in a decentralized manner. Volunteers must have real-time access to application data. \\ \hline The initial form for collecting applications did not represent the corporate image and had no presence on the web. This implied low visibility and could be mistaken for other social projects. & Develop a web solution and give visibility to the project via good positions in search engines. Use of social networks for the promotion of the initiative and the developed web solution. \\ \hline The centralized model was a bottleneck and hindered efficient management of orders received from the entire region. & To implement a model of self-management of the order queue and include it in the web information system. This should allow each fabrication unit to self-assign pending requests and take care of their distribution. \\ \hline Tracking the status of each order was difficult, which caused attending repeated orders or delays. & To develop a module in the web information system that facilitates the control of changes in the status of an order (pending, assigned, and closed). \\ \hline The greatest attention was focused on the big towns. Some rural areas were neglected. & To guarantee the distribution to all areas, thanks to the distribution of material from the different manufacturing points. \\ \hline Financial support came from the fabrication units themselves or donations from nearby. This model was not sustainable in the long term. & A system for receiving external donor funds is necessary. The results must be published to be transparent with the use of money coming from donations. \\ \hline Each fabrication unit must ensure the stock of raw material. & To develop a module in the web information system that allows to make estimates of the material that each maker has in stock. The module should warn of supply needs before it is finished. \\ \hline The large volume of personal data handled in requests, and recorded in spreadsheets, did not comply with data protection legislation. & To store the information in databases, hosted on the university servers under a series of security protocols and according to privacy policies. \\ \hline The large amount of information generated was difficult to handle. & To organize the information for efficient access. \\ \hline \hline \end{tabular}
\end{table} 
Table 2: Problems derived from the initial management model.