## 1 Introduction  
The potential of Web 2.0 for transforming government has been highlighted by various authors [1,2]. Of all Web 2.0 technologies, wikis and blogs would allow for the broadest and greatest extent of interaction between the local-Government and its citizens. However, wikis and blogs require the most resources to implement and sustain. Blogs can be viewed as \"virtual\" town meetings for a Local Government to interact and dialog with its citizens. Topics for such public forums include public comments, public policy discussions, grading of restaurants, discussion of green and cost-saving initiatives, and community policing and services discussions. Wikis can be used by citizens to provide feedback on autarchic matters as well as on community plans and policies. For example, recyclers, environmentalists, nonprofit and civic groups may have worthy ideas for dealing with disposing hazardous household waste. The collaborative and interactive nature of wikis provides an opportunity for broader participation and can offer ideas for solving problems and improving services. Social bookmarking provides a useful way of \"tagging\" or bookmarking for consumer information and services. Internet information improves the relevancy of searches from the consumer's perspective. This helps to eliminate much of the complexity and challenges of trying to predict or guess how a citizen may view or want to search for specific information or services. If users are allowed to tag contents, then some form of authentication is necessary to assure \"correctness\", and this can require significant time and effort. This application of Web 2.0 technologies asks for, and collects, feedback on a local government's Internet content and online services. The feedback loop is critical to the improvement of online services and for refining the type of content so that it is useful and relevant to its citizens. Videocasts are defined as the online delivery of video on demand, or video clip content, either as files for downloading or streaming video feeds. While podcasts were originally audio-based, they are now often used interchangeably with videocasts. Content Syndication is comprised of technologies that facilitate the automatic update of content (text, graphics, audio and video formats), two of the more common methods being Real Simple Syndication (RSS) and Atom. Content syndication using Web 2.0 technologies such as RSS web feeds provides an effective way for the local government or municipality to disseminate and share information with the public, as well as with business partners and employees (e.g., YouTube Twitter and Facebook). These technologies allow informational videos to be posted about the autarchy's programs, community service announcements and community outreach initiatives. However, certain policy, organizational and implementation considerations need to be formulated before the autarchy can consider fully deploying these technologies. Application mashups provide an opportunity to influence the Autarchy's Internet applications to create innovative and more effective ways to communicate, interact and deliver government services. Utilization of middleware software like Ruby-on-Rails can significantly simplify the implementation of application mashups across the Autarchy. The tools and practices of Web 2.0 can help to improve policy making and service delivery by enriching government interactions with external stakeholders and enhancing internal knowledge management [3, 4, 5, 6]. The positive impact/outcomes of Web 2.0 on the public sector cover four areas of activity:1. Improvement of public sector transparency: for example, by using content syndication and social media platforms to bring the public sector agenda and activities closer to citizens and provide news and information on the platforms preferred by citizens (who no longer need to go to the public entity website for this information). The concept of transparency is at the core of the application of Web 2.0 tools and social media for local governments.