# The IoT/IoE Integrated Security & Safety System of Pompeii Archeological Park
## 14 The Shared Safeness App  
In addition to the various technological and organizational measures aimed at improving security and safety within the Archeological Park, a dedicated and innovative digital solution named \"Shared Safeness\" was conceived, developed, and implemented as part of a broader strategy to enhance public safety, situational awareness, and real-time communication. This solution represents a key component of the park's integrated security and safety ecosystem, bridging the gap between operational monitoring, visitor participation, and rapid incident response. The core of the Shared Safeness solution revolves around the deployment of two interconnected tools as follows: a custom mobile application designed specifically for visitors to the site, and a complementary internal communication system, based on a private, encrypted messaging platform, which allows staff and security personnel to share critical information instantly and discreetly. The mobile app, designed with a strong emphasis on user-friendliness and accessibility, provides visitors with a dynamic and interactive digital map of the park, enriched with real-time information about the most culturally and historically significant points of interest. Through this feature, users can orient themselves easily within the archeological area, follow curated tour routes, and discover educational content, all while maintaining a safe and structured journey through the site. One of the app's most important contributions to security and safety is its ability to anonymously track the user's location in real time, but only during the duration of the visit, and strictly in accordance with data privacy and protection regulations (e.g., GDPR). This temporary, non-invasive positional tracking allows the system to continuously monitor the flow and distribution of visitors across the park. By doing so, it can detect and analyze crowding patterns, identify any unusual gatherings, and issue alerts if users are found to be approaching or lingering in restricted or sensitive areas, which may be dangerous or off limits for preservation reasons. Moreover, the application empowers visitors to become active participants in site security and safety, rather than passive observers. Through a dedicated reporting interface, users can send alerts and messages directly to the park's safety team in real time, flagging any potential issues, such as medical emergencies, suspicious behavior, damaged pathways, environmental hazards, or even incidents of vandalism. These reports are automatically prioritized and forwarded through the Shared Safeness infrastructure for immediate validation and response. Upon receiving a visitor-submitted report, the system initiates a verification and escalation protocol. Depending on the nature and severity of the issue, it may trigger a predefined security and safety workflow, including the mobilization of medical teams, technical staff, or law enforcement, as appropriate. In more routine cases, the system may notify a nearby operator or security checkpoint for a localized resolution. This ensures that the response is proportionate, timely, and context-sensitive, helping to resolve problems at the source while maintaining uninterrupted operations across the site. The accompanying internal messaging platform serves as the backbone for rapid and secure communication among authorized personnel. It allows for instant, confidential coordination between security agents, emergency responders, surveillance operators, and administrative staff. With this tool, operators can exchange updates, respond to alerts, and manage critical incidents collaboratively, all without the delays or inefficiencies associated with traditional radio or telephone systems. The use of end-to-end encryption and role-based access controls guarantees that sensitive information is transmitted safely, while ensuring that all actions are logged and traceable for audit and accountability purposes.