## 6 The Description of Contextual Data for E-Service Provision of Multimodal Freight Transportation  
This option is valid if a unified information system (IS) base can be integrated into multimodal transportation. As shown in Figure 5, all information flow, data exchange, and management are carried out through a common information system base, which ensures a smooth and fast cargo transportation process. The relationship between individual parts in a diagram can be explained by understanding how each component interacts and depends on the others to ensure a smooth transportation procedure. In a general sense, the entire cargo transportation process and the subsequent partition of information and data can be represented by a complex diagram (see Figure 6). The sender starts the procedure by submitting an order to the IS online database. The shipper's order and master data are entered into an information system to supervise and monitor the shipping procedure. The forwarder/logistics company prepares the goods for delivery according to the sender's instructions. The sender provides essential data (such as the nature of the goods and the intended destination) that the logistics company uses to process and record the shipment. The IS base cooperates with the railway and maritime IT systems to simplify service ordering, data collection, and billing processes. Figure 4: An example of the process flow diagram describing the process of route execution (2 stage). The IS base is a centralized hub that facilitates data sharing between different modes of transport for coordination and tracking. The road transport terminal control center manages the coordination of internal transport nodes, including loading, unloading, and storage. It also collects and provides data to the information system database. The operation of the control center is monitored and controlled through an information system that guarantees prompt updating and simplified logistics. The choice of a specific carrier depends on the type of capacity, the type of vehicle, and the preparation of the vehicle. The choice of transportation models, such as lot size and urgency, dictates carrier selection, ensuring that the vehicle and capacity meet specific cargo needs. The railway transport IT system named \"e-Krovinys\" was developed and is described in [41]. This IS was developed to manage and account for the control documents accompanying cargo transportation by the Republic of Lithuania railways. It allows system users to collect and filter the accumulated data of transported cargo documents in one place, receive the necessary information, and print it at all workplaces. The system includes the entire cycle of cargo transportation from the conclusion of the contract with the customer to transport the cargo to the issuance of the VAT invoice for the services provided to facilitate the ordering of services and the collection of data that the Railway Transport Terminal Management Center later uses for loading, unloading, and storage process. The system's data collection and service orders guide the terminal's operational activities, ensuring that they meet the overall logistics goals. The recipient's preferences and input can influence future transport organization and logistics management strategies, thereby completing the supply chain cycle. The iterative process contains the consignee inputs, which can significantly impact logistics planning, highlighting the critical role of customer satisfaction in improving the shipping process. The information system of marine transport, IS-KIPIS, is presented in [41]. KIPIS, as the information system for cargo and goods management, is intended to exchange e-documents and data between companies operating in the ports and state institutions controlling the cargo and ships in the Klaipeda seaport. It is responsible for submitting orders for water transport services and collecting data.