## 1 Introduction  
The information and knowledge society, internet, e-commerce, connectivity breakthroughs or the generalization of mobile devices and applications have prompted a new technological framework that has greatly impacted all social, economic, and cultural activities. One of the sectors affected most heavily has been tourism, as it aims to adapt to generalized hyperconnectivity and highly interactive tourists. Visits to former industrial sites are increasingly linked to the expansion of communication channels and the generalization of increasingly sustainable and effective management models. The digital transformation of industrial heritage sites boosts the influx of tourists and their degree of satisfaction which, in turn, encourages the conservation of other historical industrialization sites. This reinforces the role of industrial heritage as an emerging cultural resource of great potential for tourism. The legacy of industrialization must now be re-read from an integrated, scientific, and innovative perspective: (i) Integrated, because you cannot interpret isolated objects from each other or outside the environment in which they are located, and this implies a territoriality of unquestionable geographical value; (ii) Scientific, because there can be no more purely descriptive approaches to heritage resources, as occurs in a first phase of discovering and cataloguing the industrial heritage, without explanatory causal references; and (iii) Innovative, because a new information and communication technologies-based framework must be built around industrial heritage as a vehicle for the promotion of the destinations, dissemination of associated values, and active interpretation of exhibition contents. At the same time, this threefold aspect serves to ensure resources are managed better. Through the advanced application of digital techniques, a traditional destination can be turned into a smart destination [1; 2; 3; 4]. All these authors consider that these spaces are always linked to technological competitiveness and to improving tourists' experience. Innovative places supported by cutting-edge technological structures that allow for the sustainable development of resources and the integration of visitors with the architectural, environmental, and socioeconomic environment [5]. The application of new technologies in the management of industrial heritage areas and buildings differs from one case to another, but progress, in general, has been positive. New applications and platforms have created great opportunities to bring the legacy of industrialization to the attention of the general public by letting them interact easily and permanently with the resources offered. In this respect, instead of only considering a few issues, like energy efficiency, the sustainability of the retrieved mining and industrial landscapes, the environmental regeneration of the sites, new local employment opportunities, and now, other, more technological aspects linked to information and communication are also taken into account. The spotlight has switched from the place to the visitor, through a multiple sequence of intelligent interpretation of resources. By creating a complete and effective information system, all involved players can be better coordinated, and goals can be defined more soundly, fostering broader collaboration networks [3; 6]. The implications of using ICTs (information and communication technologies) to manage destinations and the strategic, technological, and innovation-oriented vision that presides over new tourism are at the heart of some of the research carried out so far [7; 8; 9]. Innovation has been always very significant in relation to competitiveness. It entails processes that affect all players in different contexts and must rely on the development of ICTs to maintain an active interdependence between people and technology. This creates an ecosystem in which multiple human, technical, and economic resources are combined in the form of essential components of tourism intelligence [10].