# Urban Heritage Facility Management: A Scoping Review
## 1 Introduction  
During the 20 th century, over 30 normative manuals and guidelines for preserving and maintaining cultural heritage have been provided by the United Nations Educational, Scientific, and Cultural Organization (UNESCO) [1]. Since the expansion of its spectrum, after simply concentrating on monuments and historic centers to a more cultural heritage orientation in the early 21 st century, the horizon of cultural heritage was applied to urban areas and communities as living heritages [1; 2; 3]. Broadening the term \"heritage\" has contributed to a comprehensive qualitative view of urban heritage that incorporates the values of the urban landscape [3; 4]. A landscape is being described as a living territory, a socio-cultural concept, and a subjective mental picture of the changing environment in space and time [5; 6; 7; 8], as cited in [1]. The HUL, which gives an extensive perspective of urban heritage, provides a framework for the implementation of an integrated value-based landscape strategy for cultural heritage management that is similar to the notion of community-based facility management, a predecessor to the urban facility management discipline [1; 9]. Therefore, UNESCO's latest approach to carefully managing urban heritage areas has finally married facility management (FM) and urban facility management (urban FM) principles to achieve sustainable development of historical sites [9]. The heritage authority should handle the maintenance of urban heritage facilities and infrastructure appropriately [10; 11]. The implementation strategy must carefully consider what needs to be preserved, why, and how to implement it to maintain authenticity and the visual quality of the cultural heritage area [11]. The protection of historical areas can be viewed as a complex form of adaptation, maintenance, and conservation of cultural significance [12]. Currently, urban FM is expanding community-based facilities management by providing a forum for authorities, organizations, and businesses in new and creative environments to support local stakeholders [13]. The fundamental concept of urban FM is to improve the influence of FM on the urban environment and to ensure the implementation of sustainable development goals through a service-oriented perspective that supports livability requirements and social values, community inclusiveness, and well-being approaches [14] that are more than just the operation and management of the city infrastructures. The urban FM strategy tackles the issues by functioning as a bridge between various stakeholder interests in the urban areas and ensuring that social value is integrated with environmental and financial consideration [14]. [PERSON] et al. [15] highlighted the need for FM to develop further within urban areas. It is supported by [PERSON] [16] who referred to urban development as being among the nine categories where sustainable facilities management (SFM) is considered. SFM is a growing concept within the FM discipline that intends to promote high building-performance and safety, minimal resource consumption, and reduced greenhouse gas emissions production, as well as other climate change adaptive responses which includes energy conservation, waste and recycling management, safety and health management, and minimalization of water and carbon footprints [17]. Furthermore, [PERSON] et al. [13] extended the prospects of the urban FM field in becoming a dynamic sponsor in enhancing sustainable living spaces, focusing on healthiness and well-being, FM could incorporate diverse mechanisms for managing heritage protection by resolving changes in utilization, changes in the environment, multiple participants, and overlapping requests for sustainable necessibles [10]. Managing historic urban areas has evolved from a tangible method to a holistic one within almost the same period. In the urban context, the historic urban landscape (HUL) approach supports this landscape-based approach [3,18].