# The Evaluation of Industry 5.0 Concepts: Social Network Analysis Approach
## 2 Literature Review
### Industry 5.0: Human-Centric Approach  
Industry 4.0 caused the development of many new technologies--autonomous robots, simulations, horizontal and vertical system integrations, the internet of things (IoT), cybersecurity, cloud computing, additive manufacturing, augmented reality and virtual reality (AR and VR), and big data and analytics [30; 31]. In the context of the Fourth industrial revolution, these technologies are used to achieve mass product customization and a higher level of automatization and digitalization, as well as better coordination of cyber-physical systems [32]. These achievements have been made, and one big deficiency was identified--humans were removed from many workplaces and replaced by robots and machines, which has caused the shutdown of many jobs [33]. Furthermore, while Industry 4.0's main focus is to make a higher profit by lowering the costs in all business spheres, Industry 5.0 requires firms to think about the global environment during the decision-making process [3]. This requirement arises from the previously mentioned SDGs, which are found in all three Industry 5.0 approaches [34; 35]. In order to fulfill this requirement, it is necessary to include SDGs and their values in education, with an aim to raise awareness about this topic. Additionally, Education 5.0 will prepare pupils and students for future jobs that imply human-robot collaboration, by teaching them how to co-exist and manage the work being performed with the help of collaborative robots [36; 37]. In the context of human-centricity, SDGs and Society 5.0 contribute by respecting employees, offering better working conditions, and observing people as a part of the value chain [6]. Human-centricity can be observed in two directions--the operators, and the customers [16]. When it comes to the operators, Operator 5.0 is a concept that has the biggest impact on defining the standards for new workplaces for manufacturing companies [4]. Future workplaces should consider using collaborative robots, which will work together with people (operators) during the execution of different tasks [1]. During the task execution, robots will be focused on dangerous, repetitive tasks, while humans will contribute through cognitive and creative work [16; 38]. This work approach transforms manufacturing into mindfacturing, meaning that the main production factors are knowledge and talent, which enables the mass personalization of products [39]. Mass personalization is one of the main factors that differentiates Industry 5.0 from Industry 4.0 [3]. Some of the ways in which robots and humans will collaborate are gesture recognition and intention prediction, stress monitoring, and cognitive abilities development [33]. From the perspective of customers' involvement, Industry 5.0 emphasizes the inclusion of the customers and end users in the value chain. This is achieved by including them in the production process, which results in a higher level of product personalization and stronger company-customer connection and loyalty [5]. According to the literature, human-centricity is measured by investments made in effective communication, unit empowerment, and personal growth [40].