## 4 Results
### IoT Implementation Framework  
When the participants were asked, \"What technologies are available presently at the company?\", the focus group participants reported that the \"company is currently working towards implementing IoT by incorporating robotic technology\". The aim is to leverage advanced technology to improve operations. However, the company is facing challenges in effectively integrating the robots and devices using the IoT due to a lack of skills and knowledge. The company is still learning how to improve communication between devices through the IoT. One participant stated that \"the company has the necessary robots and advanced machines but requires adequate training and guidance to utilize them to their full potential\". The focus group participants also noted that \"the company has installed centralized servers at various locations within the plant, allowing for easier connectivity to the network for new devices\". The company has also established a central operations room to monitor data from multiple sources. Currently, the company can view \"real-time data,\"but plans to expand its capabilities by processing the data in the future. \"The company has the goal of achieving Industry 4.0 by incorporating more cutting-edge technologies into its facilities\". When the participants were asked, \"Do you ever follow any best practices or protocols to streamline your production?\", the focus group participants stated that \"the company implements various practices and protocols to streamline production processes. They follow a communication and production protocol and have adopted the Lean production system from Toyota to improve communication among departments\". However, they acknowledge that \"there are challenges associated with the Lean system and plan to integrate IoT protocols to address these issues\". The company also follows \"a standard process flow, which is presented during audits and covers the material flow from the warehouse to final assembly\". However, the group noted that \"this protocol system, influenced by the Perodua production system, lacks accuracy and can be time-consuming due to manual reporting\". When the participants were asked, \"Have you implemented any IoT systems in your company? If yes, what is your expertise on the implementation side of the IoT?\", the focus group participants highlighted that the company had successfully implemented IoT in two of their production line machines, and as a result, they were able to monitor outputs in real time and improve efficiency. They noted that \"the company has reduced the traditional way of manually performing tasks and enforced monitoring of the production system to increase efficiency\". The group also pointed out the benefits of the IoT, stating that it \"should be utilized for easier and more efficient planning of the delivery of products or receiving orders from customers\" and that they \"are still not benefiting from many other features of IoT and the company should focus on adopting more of these technologies\". When the participants were asked, \"How were these technologies implemented? Have you come across any framework that can be used to help make IoT/technology implementation smoother?\", the participants of the focus group mentioned that \"they have adopted the ISO/TS standard designed especially for the automotive industry\". The group highlighted the significance of the standard as \"it provides an industry framework to achieve best practices in designing and manufacturing products for the automotive supply chain\". They referred to the standard as the \"workflow\" and noted that it serves as \"an important communication flow\". The group mentioned that \"if it is used in the implementation of Industry 4.0, it will make the process simpler and provide clear evidence of industry 4.0 successes in the company\". Additionally, the standard gives a \"systematic information flow based on operational data to get better results\".