# Student eXperience: A Systematic Literature Review
## 5 Answering the Research Questions
### RQ2: What Dimensions/Attributes/Factors Influence (Undergraduate) SX?
In this way, the relationship between the wellbeing of students and engagement is evident, which is one of the focuses most approached in the literature regarding SX [81]. [PERSON] has analyzed the role of nonacademic support services in SX, considering that students' experiences extend beyond the academic context. The analysis of nonacademic services is related to personal, institutional, and interpersonal factors. Investigating the relationship between students' experiences with nonacademic services can offer alternatives for rectifying problems and concerns related to nonacademic service provision, improving students' experiences and wellbeing [82]. [PERSON] and [PERSON] analyzed the impact of interculturality on students' experiences [83]. This is important, because through good practices that address intercultural education situations, financial, educational, and cultural benefits can be achieved. It is also important to mention authors who have pointed out cultural differences in learning, which certainly affects the perception of quality in HEIs and the experience of the students [84]. [PERSON] et al. observed that gender differences in the assessment of higher education experience is a common research stream in studies that analyze students' experiences [11]. In this way, it is evident that the experience of students is subject to factors specific to individuals, such as their own gender. Similarly, [PERSON] et al. observed that students' perceptions of higher education vary depending on factors specific to individuals and their environment, such as national contexts, and may be mediated by factors such as educational quality perceptions [85]. Another example of student experience assessment under specific contexts is observed in the work of [PERSON] et al., who developed a survey to analyze the perspectives and experiences of STEM (science, technology, engineering, and math) students in historically black colleges and universities (HBCUs) [86]. African American students' experiences in HBCUs can differ significantly from those in other communities, and in other HEIs, considering the racial segregation that has taken place in the USA over the past century. It has been observed that some HEIs outperform others because of the alignment between the values and aspirations of the students with those exhibited by their HEI [62]. It is important to mention that the experiences of students who transition to higher education turn out to be an important factor in terms of their learning outcomes and engagement [87]. As the experiences of first year students have such a significant impact on their perception and academic results, it is possible to explain the large number of studies focused on this group of students [26; 61; 77; 88; 89; 70; 88]. SX has been addressed in a large number of studies using different approaches. While these approaches are well suited to providing a satisfying experience, and can complement each other, factors unique to the student's life should not be omitted. [PERSON] has considered that the experience of students does not strictly refer to the relationship between students and their HEI, but encompasses aspects of the students' day to day lives [90]. Students' personal experience, familial experience, institutional experience, national milieus, class, ethnicity, gender, race, religion, sexual orientation, or responsibility for dependents, are factors that influence SX [91; 92; 54; 93]. We share [PERSON]'s critique on the conceptualization of the \"student experience\" as a means of discriminating between the value of different educational experiences [48]. We believe that this occurs due to the multiple factors inherent to the student's life that are overlooked, either by the surveys or the research approaches. In view of the studies analyzed in this review, we categorized the factors that influence the student experience into three dimensions.