## 1 Introduction  
Researchers are currently concerned with the problem of integrating smart components into the development of systems that can be applied to the management of cargo transportation processes [1, 2]. Important issues have arisen in the development of advanced tools based on innovative information and communication technologies (ICTs), which have the potential to adapt to the heterogeneity of communication infrastructure and the diversity of vehicle automation tools [3, 4]. To recognize data provided by wireless sensor networks (WSNs), further detailed investigations are necessary for the development of smart service provision systems [5, 6]. The development of intelligent transport systems (ITSs) requires new methods, information communication technology (ICT), and possibilities for the adaptation of the heterogeneous infrastructure of WSNs. The European Union's (EU) planned digitization activities promise to help in the development of this type of infrastructure [7, 8]. The New Digital Agenda for Europe [9] outlines important objectives to be achieved by 2030 that are currently influencing the development of ITSs. These objectives are affecting cargo transportation processes and are related to the goals of the Sustainable Development Agenda 2030 [10]. The new Strategy for ICT development until 2030 [9] notes several significant innovations, i.e., state-of-the-art ambitions, which include a focus on artificial intelligence (AI), cloud computing and block-chain technology via supercomputers and quantum technologies, and the use of the Internet of Things (IoT). The most important obligations and opportunities are formulated as follows:  
* Efforts have been concentrated on the development of the Single Digital Gateway (SDG) [11], by which SDG Regulation imposes an obligation on all EU Member States to provide access to information regarding new kinds of public services (which are formulated as 21 procedures), and e-mail services used in seven key life events will become fully digitalized (i.e., the whole service delivery process takes place online and cross-borders). * Support of efforts for the implementation of the free movement of data and the protection of personal data [9]. Strict obligations for the EU Member States are created by the General Data Protection Regulation and the Open Data Directive [12]. * New approaches to the development of cybersecurity as an objective of the Information Systems Directive [13; 14]. Stronger attention to the cybersecurity objective imposes the obligation on the Member States to achieve an appropriate level of preparedness against cyberattacks. These innovations influence opportunities for the development of infrastructure for intelligent service provision. The most important requirement for the development of ITSs is that these systems do not distract drivers during the transportation process. The transport management system should provide the required services to the users in the right place, at the right time. Furthermore, it should be appropriately adapted to the needs of the users, by making only the interventions that are necessary for the safety of the transportation process. The objective of this research was to develop a smart service provision system for cargo transportation management. The developed system aims to meet the requirements of usefulness, adaptability, safety, and performance optimality by creating a working regime that does not flood wireless communication channels. Our objectives are related to the stages of the creation of the smart service delivery system with the functions of monitoring and recognizing contextual information. Context-aware information must respond to the main needs of cargo transportation processes. The platform for the developed smart service provision system is based on the infrastructure of wireless sensor networks (WSNs). The recognition of the obtained information was implemented in the stages of transportation and enabled sustainable cargo transportation management.