## 1 Introduction  
To anticipate the increasingly massive impact of the spread of the coronavirus or COVID19 virus pandemic, business ecosystems have improved their processes broadly covered by work from home (WFH) policies. Unfortunately, not all employees can use this policy due to lack of suitable technology,especially in the aspects of software, business handling models and infrastructure. For1 this reason, cloud computing technology is very useful for implementing work-from-home models. The cloud can help in a variety of ways, from storing and managing employee databases, names, cellphone numbers and e-mail contacts. Here, work-from-home systems automatically minimize direct meetings and it appears employees can still work productively, even though not in the office. Cloud computing has become an adoptable technology for many of the businesses with its dynamic usage of virtualized business resources as a service through the Internet. In other words, the term \"cloud computing\" has been an important term in the world of information technology (IT). Cloud computing is a kind of computing which is highly scalable and use virtualized resources that can be shared by the users [1]. It is an emerging application platform and aims to share, store and process data, calculations and services among users under IT. The function of cloud computing is to store, manage and process data. Unlike local servers or personal computers, cloud technology is able to manage data in greater amounts. Cloud computing includes servers, database archives, networking, software, analysis and intelligence to help industries achieve faster innovation and increase business processes. Cloud computing is primarily a new business paradigm, as opposed a new technical paradigm including a cloud supplier-provided hardware and software infrastructure, or an application as a service to its customers [2]. Thus, the cloud can help employees work remotely because of its ability to store and manage data on one central server. With the implementation of work-from-home, face-to-face meetings will certainly be reduced and may even disappear altogether. For industries, the main problem faced when implementing work-from-home is related to task assignment since it is very difficult to use the old model in assigning employees which may cause an employee productivity freefall. In recent times, several interested parties in the private and public sectors world have realized how cloud intelligent systems are very important to apply to today's work environment. Cloud intelligent systems are a new business model related to the management of computing resources, both storage, communication networks and computing power using the pay-as-you-go paradigm where users only pay according to the resources they use. Pay-as-you-go offers computing facilities on a large scale without having to own hardware so users do not pay for investment in information and communication technology (ICT) infrastructure [3; 4; 5; 6; 7]. However, during the COVID19 pandemic the communication and marketing patterns will be more through digital canal. Today, digital communication media and social media are an effective and efficient choice for communicating with the community. A survey conducted by Facebook shows that with the appearance COVID19 in Indonesia, almost 80% of Indonesian citizen respondents are afraid of contracting COVID19, related to the absence of a vaccine to overcome COVID19 worldwide (Figure 1). In Indonesia, along with business-from-home (BFH), work-from-home (WFH) and school-from-home (SFH) have shown an increase in cloud intelligent technology accessed through digital media platforms such as Facebook or Instagram where more than 30% visited Facebook and 36% visited Instagram more often than usual. (idcloudhost.com, June 2020). Figure 1: Coronavirus impact (Survey by Facebook). This research reveals business processes through cloud intelligent systems during the COVID19 pandemic. The result is interesting, as there are many options to access cloud intelligent systems.