## 4 Research Findings
### Agility Instruments
Notably, a recommendation can be made to consider adapting [PERSON]'s ([PERSON] and [PERSON], 2018) firms' customer agility questionnaire, as featured in [PERSON] et al. 's work ([PERSON] et al., 2018). It is worth mentioning that the [PERSON] and Grover questionnaire is also referenced in the literature about other constructs, such as organizational agility ([PERSON] and [PERSON], 2018). Additionally, the sensing and responding dimensions featured in [PERSON] et al. 's study ([PERSON] et al., 2018) offer potential insights for further exploration. In addressing question 2 of this review, it becomes evident that replicability in the use of questionnaires for studying agility in the healthcare construct remains challenging to establish. While researchers have repeatedly turned to the Sharifi and Zhang questionnaire for organizational agility, with its dimensions of responsiveness, competitiveness, flexibility, and speed, which have found applications in various contexts, verified questionnaires have not been consistently adopted. Instead, researchers have often chosen to create new \begin{table}
\begin{tabular}{c c c c c} \hline \hline
**Clustered Construct** & **Author/Citation** & \begin{tabular}{c} **Dimensions Included in** \\ **Questionnaire** \\ \end{tabular} & **\# of Items** & **Instrument/Source** \\ \hline \multirow{7}{*}{Treatment Agility} & [PERSON] et al. (2018) & Instrument not reported & NR & Not reported \\ \cline{2-5}  & [PERSON] et al. (2018) & No established dimensions & 3 & \begin{tabular}{c} [PERSON] et al. (2018); \\ [PERSON] et al. (2018) \\ \end{tabular} \\ \cline{2-5}  & [PERSON] ([PERSON] and [PERSON], 2018) & \begin{tabular}{c} Responsiveness \\ Proactivity \\ Equipment \\ Realignment \\ Customization \\ \end{tabular} & 1 & \begin{tabular}{c} [PERSON] et al. (2018); \\ and [PERSON] (2018); \\ [PERSON] et al. (2018) \\ \end{tabular} \\ \cline{2-5}  & \multirow{3}{*}{\begin{tabular}{c} [PERSON] ([PERSON] and [PERSON], 2018) \\ \end{tabular} } & Accommodation & 1 & \multirow{3}{*}{\begin{tabular}{c} [PERSON] et al. (2018); \\ [PERSON] et al. (2018) \\ \end{tabular} } \\  & & Innovation & 1 & & \\  & Infrastructure & 1 & & \\  & Financial capacity & 1 & & \\  & Coordination & 1 & & \\ \hline \multirow{7}{*}{[PERSON] et al. (2018)} & Responsiveness & 1 & \multirow{3}{*}{\
\begin{tabular}{c} Newly developed, \\ sources not listed \\ Speed \\ \end{tabular} } &
\begin{tabular}{c} Newly developed, \\ sources not listed \\ \end{tabular} \\ \cline{1-1} \cline{2-5}  & [PERSON] et al. (2018) & No established dimensions & 5 & [PERSON] et al. (2018) \\ \hline \hline \end{tabular}
\end{table} 
Table 8: _Cont._ \begin{table}
\begin{tabular}{c c c c} \hline \hline
**Clustered Construct** & **Author/Citation** &
\begin{tabular}{c} **Dimensions included** \\ **in the Questionnaire** \\ \end{tabular} & **\# of Items** & **Instrument/Source** \\ \hline \multirow{7}{*}{Treatment Agility} & [PERSON] and [PERSON] ([PERSON] and [PERSON], 2018) & Hospital ambiance & 1 & \\  & [PERSON] ([PERSON] and [PERSON], 2018) & Hospital infrastructure & 1 & Newly developed, sources not listed. \\ \cline{1-1}  & [PERSON] ([PERSON] and [PERSON], 2018) & Fast check-up & 1 & not listed. \\ \cline{1-1}  & & Speed treatment & 1 & \\ \cline{1-1}  & [PERSON] et al. (2018) & Respondiveness & 1 & [PERSON] and \\ \cline{1-1}  & Dynamic change & 1 & [PERSON] ([PERSON] and [PERSON], 2018) \\ \cline{1-1}  & & Accommodation & 1 & \\ \cline{1-1} \cline{2-5}  & [PERSON] et al. ([PERSON] et al., 2018) & Sensing & 5 & [PERSON] and [PERSON] ([PERSON] and [PERSON], 2018) \\ \cline{1-1} \cline{2-5}  & & Responding & 5 & [PERSON] and [PERSON] ([PERSON] and [PERSON], 2018) \\ \hline \hline \end{tabular}
\end{table} 
Table 9: Agility dimensions included in treatment agility papers using adapted questionnaires. questionnaires, extracting dimensions from existing ones or employing measurement items corresponding to the literature. This diversity results in a lack of consistency, not only in the constructs' definitions but also in the measurements provided.