## 3 Results and Discussion
### Implementing Cloud Apps Intelligent Systems
#### 3.2.3 Business Processes: Pandemic COVID19 Issues
Major projects such as government projects either in terms of infrastructure or others, might have to be suspended for a period of time. The affects the government schedule, return on investment and GDP. In terms of entertainment, as COVID19 forces people to stay at home, they are bound to stream videos on the Internet during their leisure time. Video accounts for about 70 percent of network traffic which puts the heaviest strain on the Internet. Simply watching 4 K videos on Netflix uses up to 11.25 GB of data per hour. Therefore, it has reached a point where Netflix has been asked by the European Union (EU) Commissioner [PERSON] to reduce their streaming quality (Reducing Netflix streaming qualities, [[https://www.businessinsider.com/eu-netflix-hd-video-internet-strain-coronavirus-outbreak-2020-3](https://www.businessinsider.com/eu-netflix-hd-video-internet-strain-coronavirus-outbreak-2020-3)]([https://www.businessinsider.com/eu-netflix-hd-video-internet-strain-coronavirus-outbreak-2020-3](https://www.businessinsider.com/eu-netflix-hd-video-internet-strain-coronavirus-outbreak-2020-3))), meaning it will to no longer offer 4k streaming as it takes four to five times the bandwidth of regular high definition quality. This is done in order to reduce Internet traffic so everyone can still have secure Internet access. As a result, YouTube has also followed the same steps as Netflix, reducing YouTube's streaming rates to a minimum to lessen Internet traffic. Since the majority of people in the world are normalizing the work-from-home infrastructure, Internet load balancing is at its highest peak, because the usage of the Internet is required as part of the crucial process. Whenever and wherever a person is at, working from home and with other family members also performing their own daily things, all of them are using devices to connect to the Internet which uses a lot of bandwidth. The impact or more specifically, the reality of the Internet of Things (IoT) during COVID19 pandemic is that it has significantly provided numerous means for a more flexible and automated process of operations for industries all over the world. Robots as doctors. Robots have been a big game changer for the world ever since the COVID19 pandemic appeared. Currently in Wuhan, hospitals are being built and robots put to work controlled by humans powered by a powerful 5G infrastructure. The major positive feature is that medical practitioners (doctors) can protect themselves with robots avoiding human contact which increases safety when treating people. Patrol robots.A company from Guangzhou that manufactures smart city products and services, namely the Guangzhou Gosuncn Robot Company has developed a 5G-powered police patrol robot that is capable of assisting frontline police officers in carrying out disease prevention inspections such as scanning the temperature of up to 10 people all in one go within a 5 m radius. These patrol robots are installed with high-resolution cameras and thermal imaging cameras, thus if an absence of a mask or a high body temperature is detected, the robots alert to the relevant authorities as all the data can easily and quickly be transmitted to a centralized control center for the process of real-time situation response and decision making activities. Delivery robots.To battle the COVID19 pandemic, in some areas of China, Beijing has been ensuring the usage of robots for deliveries of items such as groceries, medicines and food purchases. All people need to access to an online e-commerce platform where they can buy their groceries online. Next, the robot will go to the relevant company warehouse and then it will travel to find the designated or desired area of the customer for delivery. If countries with lesser resources were to implement robots controlled in real-time, the main challenge would be implementing the 5G itself. China in general has implemented the 5G infrastructure thanks to their drastic advancement of technologies and excellent profit gains from businesses overseas.