# Clustering Smart City Services: Perceptions, Expectations, Responses
## 4 Reading the Outcomes of the Pilot Study
### Perceptions of Users for More Favorable to Use Applications  
In Table 1, below, we summarize the key findings related to the rating of smart cities services. Most of the users seem very happy to use and eager to use in the future a variety of smart cities applications that fall into technology clusters we presented. Given the limitations of our study, for sure, we cannot generalize these results to the global population, but given the characteristics of our sample, these are some interesting findings:  
\begin{table}
\begin{tabular}{l c} \hline \hline
**Indicative Smart City Application** & **Overall Score** \\ \hline News and insights smart systems related to City Life (perceptions about quality of life, opinions and ideas for prosperity and response to critical social problems) & 3.8 \\ \hline Open educational spaces (integration of Massive Open Online Courses in a simple access point) & 3.8 \\ \hline An advanced cognitive computing-based healthcare system for diagnosis & 3.8 \\ \hline A global smart urban network connecting research institutions all over the world for the promotion of a humanistic vision & 3.8 \\ \hline A wide area network with distributed scientific committees and ongoing open source projects & 3.8 \\ \hline The utilization of the smart city infrastructure for the enhancement of youth entrepreneur or startups networks & 3.8 \\ \hline An Augmented Reality (AR) application in the historical centers of World Capitals enabling access to immersive scenarios of content explorations & 3.7 \\ \hline The design of an Innovation hub, where innovators, individual or businesses, industrial partners and funding organization collaborate to build joint alliances & 3.7 \\ \hline A transparent ecosystem of open and distributed, publicly accessible analytics & 3.7 \\ \hline A big data platform for managing inquiries over medical data, for example, automatic planning of medical appointments or services supervising cost control in health expenditures are & 3.7 \\ \hline Smart Urban applications for digital signatures issuing over distributed documents & 3.7 \\ \hline An advanced Question and Answering System with collaborative filtering and & 3.7 \\ \hline A volunteer-based scientific collaborative space with the provision of open projects for participation and delegation & 3.7 \\ \hline \hline \end{tabular}
\end{table}
Table 1: More favorable to use smart city applications.  
Figure 5: Technology clusters for Sustainable Smart Cities applications: Overview of rating by real users.  
* A number of responders, holding a Ph.D., are looking for trusted news and insights systems, related to City Life. There is a well-defined market of citizens that are interested in this category of content. Diverse technologies and systems can support such an application.
* There is a high demand for open educational spaces, and one-stop-access learning services in the context of a smart city. The majority of the respondents of our survey indicated that the support of training and learning is a key aspect of a smart cities infrastructure.
* There is a high interest in research collaboration enhancement through services that promote international collaboration and group competencies.
* Users are also interested in applications for the provision of collaborative spaces for start-up ecosystems and the enhancement of entrepreneurship.
* Special interest also citizens show for services and applications that promote cultural and historical heritage in an integrated way.
* In the top priorities of users also is the case of digital signatures which allows flexible, dynamic and real-time services.