# A Systematic Literature Review on the Revolutionary Impact of Blockchain in Modern Business
## Appendix B Model Record Data Management
### Outcomes of BCT Adoption
#### 4.7.2 Business Process Enhancement  
Several studies have investigated how blockchain can substantially improve the business processes of various companies. One of the main considerations is the use of blockchain technology in quality assurance within the supply chain to track raw materials and finished products. This method provides detailed tracking information to all external parties in the supply chain, which can help prevent counterfeit items from entering the channel and ensure the preservation of product quality [58]. Other quality assurance stances were  
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**Frameworks** & **Purpose** & **Applied** & **References** & **Benefits** \\ \hline _User Oriented_ & \(\bullet\) & Improving the user experience & \(\bullet\) & Health & \(\bullet\) & [PERSON] et al. [134] & \(\bullet\) & Gives patients complete control over their health data (records). \\ \hline \multirow{9}{*}{_Business oriented_} & \(\bullet\) & Enhancing the wage experience of workers & \(\bullet\) & HRM (Integrated project delivery based on risk/reward sharing) & \(\bullet\) & [PERSON] et al. [135] & \(\bullet\) & Allows core project team members to conduct all financial transactions. \\  & & & & & & & \\ \cline{1-1}  & & Managers’ decision aid model, assists managers in devising effective strategies, & & & & & \\ \cline{1-1}  & \(\bullet\) & Enhancing businesses’ collaboration & & & & & \\ \cline{1-1}  & \(\bullet\) & Improving adaptability, alignment, and agility & & & & & \\ \cline{1-1}  & \(\bullet\) & To improve staff service quality & & & & & \\ \hline \multirow{9}{*}{_Environmental Oriented_} & \(\bullet\) & Initiate and facilitate participants’ readiness for application and blockchain adoption. & \(\bullet\) & [PERSON] et al. [18] & \(\bullet\) & Highlights the distinctions between permissioned and permissionless blockchains. \\ \hline \hline \multirow{9}{*}{_Environmental Oriented_} & \(\bullet\) & Emphasizes socioeconomic benefit of blockchain adoption at the ecosystem level & \(\bullet\) & [PERSON] et al. [105] & \(\bullet\) & Identifies new structures in blockchain technology adoption. \\ \hline \hline \end{tabular}
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Table 3: Conceptual frameworks developed in the reviewed works of literature.  
in the insurance industry to handle claims and other activities [71]. Furthermore, the research emphasized the potential of blockchain technology to reduce data redundancy and increase collaboration, potentially resulting in efficient and low-cost business processes [143]. For instance, [PERSON] et al. [144] highlighted the potential of BCT to facilitate coordination in international trade processes, mainly in the transmission of documents and information between process participants, where there is a lack of trust by reducing intermediaries, transaction time, and cost, particularly in the case of L/C payments. Agility and sustainability are also critical areas for BCT adoption in business process improvement.  
According to studies, BCT's \"smart contract\" attributes, which automate the execution of actions as specified, can help corporations execute contracts without delays, potentially assisting in managing agile business processes [95]. For example, [PERSON] et al. [130] highlighted that blockchain has the potential to have substantial implications for future marketing as an efficient automated contractual system to improve user experience, customer loyalty, and tracking behavior. Other highlighted outcomes of BCT adoption in the business process include efficient cash flow [145], enhanced logistics [53], and secured data transfer [16].