# Explainable Post-Occupancy Evaluation Using a Humanoid Robot
## Appendix A  
The whole dialogue between the user and the robot during the monitoring session at 12:30 is reported in the following. It is worth noting that during the dialogue, the robot uses a language with some domain specific concepts. However, the robot is able to explain such concepts that require explanations by providing definitions and figures to the user. Moreover, in some cases, we use informal terms that are more comprehensible for users. For example, we use the words \"dark\" and \"bright\", although there are scales for brightness (that has a slightly different meaning from the light level). This choice was because such terms are used in everyday language to express the perception of light levels. R: Hello, I'm [PERSON]. What's your Name? U: My\"name is [PERSON]. R: Nice\"to meet you, [PERSON]. I'm here for ensuring your well-being. I\"have to gather some environmental parameters. But\"I also need your collaboration. Please, take the sensors in my belt and then place them near to you. Tell\"me ok, when\"you finished. U: Ok, finished. The user placed the illuminance sensor at the point of coordinate \((280,135.5)\). Hereafter, the robot starts the POE questionnaire. R: How\"old are you? U: I'm 44 years old. R: What\"is your role in the office? U: I'm a Researcher. R: How\"much time do you usually spend at work? U: 8 hours. R: Ok, the\"time you usually spent at work is 8 hours. How\"do you feel right now? Choose among: hot, warm, slightly warm, no change, slightly cool, cool, cold U: I\"feel warm R: How\"do you prefer to feel right now? Choose among: much\"warmer, warmer, a\"bit warmer, no\"change, a\"bit cooler, cooler, much cooler. U: a\"bit cooler R: Would\"you like to have more manual control in the temperature?U: yes  
R: Do\"you like illuminance level condition? Choose among: no\"it is too dark, it\"is ok,  
no it is too bright  
U: no, it\"is too dark  
R: Do\"you like luminaries color level? U: No  
R: Do\"you prefer warmer or cooler light? U: I\"prefer the warmer light  
R: Ok, you\"prefer warmer  
Are you able to control the shading system manually,  
during the day? U: yes  
R: Do\"you have some eye pathologies? U: yes  
R: I'm sorry, what\"kind of eye pathologies? U: myopia  
R: Is\"usually your office too loud? U: no, it\"is\"t  
R: Do\"you perceive a high humidity level? U: No  
Once the POE survey is finished, the robot acquires from the user illuminance and sound level that the user reads from the sensors placed on her desk. R: Now, can\"you read the value shown by  
the illuminance sensor? U: 160  
R: Ok, Can\"you read the sound pressure level  
from the smartphone? U: 35  
R: Thank\"you for your cooperation. Just another request. Can\"you put again  
the sensor in my belt? Tell meok,  
when you finished. U: ok  
In the meanwhile, the robot has also acquired data coming from the Smart Gadget device about temperature and relative humidity, and it is elaborating the results. Thus, analyzing the answers of the user and the environmental measurements, the robot detects the following situations:  
R: Ok\"[PERSON], now\"I explain to you the situation  
of thermal, visual and acoustic comfort  
with respect to your working conditions. I will also try to give you some suggestions  
for improving your well-being if it is the case. U: ok  
R: [PERSON], the\"temperature near you is 22 degree. You feel warm in your environment even if it  
respects the thermal comfort standard: ''It is  
recommended that the temperature is lower than 23 degree and greater than 20 degree if the humidity ranges between 30% and 60% if the environment is a job area, in\"the winter season.'' I suggest you to decrease the temperature up to the min value of the standard and to verify if you are heavy dressed. Tell'me repeat or next for going on. U: Ok, next R: [PERSON], your\"current work-plane illuminance is 160. You perceive bad illuminance because your environment is not compliant with the recommendation: ''It is recommended that the illuminance on the work-plane is at least 500 lx if the environment is a job area.''.