# Defining SMEs' 4.0 Readiness Indicators
## 7 Application of an Example Case Study
### Example of Application  
In order to determine the interoperability of indicators, the researcher shows an example which is used to make the use of SMEs' 4.0 Readiness Indicators. The sample company is a small enterprise size in Thailand, which is conducted in the plastics industry. The product is waterproof plastic shoes. The registered capital is around 32k (USD), and exports 10% of the production. They have 25 workers in the organization, 10 employees, and 15 labor in the production line. So, the 23 aspects were used to interview the owner by the indicator's capability, and the score is presented in the Table 8.  
Figure 3: SMEs 4.0 readiness indicators score. After the indicator interview, the indicator's score is transformed into the 0-1 scale and then the score is calculated from Equation (1). From the example of SMEs' 4.0 Readiness Indications, the average indicators score is shown in Figure 4.  
\[ \begin{array}{l}\text{Average Indicators Score }=\ \frac{1}{23}\ (0.4\ +\ 0.2\ +\ 0.1\ +\ 0.6\ +\ 0.4\ +\ 0.2\ +\ 0.4\ +\ 0.6\ +\ 0.1\ +\ 0.2\ +\ 0.2\ +\ 0.1\ +\ 0.2\ +\ 0.2\ +\ 0.1\ +\ 0.2\ +\ 0.1\ +\ 0.2\ +\ 0.1\ +\ 0.2\ +\ 0.1\ +\ 0.6\ +\ 0.1)\ \times 100\%\ =\ 26.3\%}\\ \end{array} \]  
Accordingly, the score of SMEs' 4.0 Readiness in this case is 26.3%. The capability of this case partially achieves Industry 4.0 activity. \begin{table}
\begin{tabular}{c c c} \hline \hline
**Dimension** & **Aspects** & **Indicators** & **Score** \\ \hline \multirow{8}{*}{\
\begin{tabular}{c} Organizational \\ Resilience \\ \end{tabular} } & Business Model & \# ability to achieving to digital platform & 2 * \\ \cline{2-3}  & Business Strategy & \% of achieving a strategy goal & 20\% \\ \cline{2-3}  & & \# ability to implement Industry 4.0 strategy & 20\% \\ \cline{2-3}  & & across the business & 20\% \\ \cline{2-3}  & Digital Transformation & \% of customer from digital marketing & 10\% \\ \cline{2-3}  & Leadership & \# ability to lead achieve a goal & 3 * \\ \cline{2-3}  & Organizational Structure & \% of worker achieve Industry 4.0 goal & 40\% \\ \cline{2-3}  & Supply Chain Management & \% of real-time integrated planning & 20\% \\ \hline \multirow{4}{*}{Infrastructure System} & Infrastructure & \% of capital in infrastructure assets & 40\% \\ \cline{2-3}  & Financial Resource and Investment & \% of capital allocated in the Industry 4.0 & 60\% \\ \cline{2-3}  & Standardization & \% of Standard equipment and production & 60\% \\ \hline \multirow{4}{*}{
\begin{tabular}{c} Manufacturing \\ System \\ \end{tabular} } & Logistics System & \% of automated the material containers and carriers at workstations & 10\% \\ \cline{2-3}  & Collaborative Robot & \# ability of robotic and human interaction & 1 * \\ \cline{2-3}  & Customized Product & \% of customized product & 20\% \\ \cline{2-3}  & Industrial Automation & \% of automated production & 20\% \\ \cline{2-3}  & Industrial Internet & \% of production machines automatic exchange data & 20\% \\ \hline \multirow{4}{*}{Data Transformation} & Cloud Manufacturing & \% of data storage on cloud & 10\% \\ \cline{2-3}  & Data Acquisition & \% of automatic data collection & 10\% \\ \cline{2-3}  & & \% of real-time data collection & 20\% \\ \cline{2-3}  & Data Connected & \% of real-time data connection & 10\% \\ \cline{2-3}  & Real Time Data & \% of automatic real-time data monitoring & 20\% \\ \hline \multirow{4}{*}{Digital Technology} & Big Data Analytics & \% of data solution implemented across business & 10\% \\ \cline{2-3}  & Information System & \% of usage automatic transfer order to production & 20\% \\ \cline{2-3}  & Tracking System & \% of real-time automatic tracking & 10\% \\ \cline{2-3}  & Predictive Maintenance & \% of routine machine & 60\% \\ \cline{2-3}  & Cybersecurity & \% of area implemented the IT security & 10\% \\ \hline \hline \end{tabular}  
* ability score is 1–5 point which 1 is low capability and 5 is fully capability.  
\end{table} 
Table 8: Example of SMEs 4.0 readiness indications score.