## 4 Results and Discussion
### Construct V-Perceived Benefits of Technology  
One of the challenges of e-learning is the lack of engagement that takes place in online lessons, as many academics are not well versed in facilitating online lessons that are engaging. However, during the Covid-19 pandemic crisis, there were teachers who remained resilient and understood the need to provide additional pastoral care, as they realized that the students needed to feel their presence and support, even when classes were no longer face-to-face. [PERSON] [70] elucidated that the students' perceived levels of anxiety and stress could be reduced if they had some interaction and relationships with their teachers and peers.  
Studies [27; 71; 72] have also revealed that students will only continue to be motivated to use E-learning systems if they perceive online lessons to be beneficial and to increase their satisfaction.  
The results found in the study by [PERSON], [PERSON], and [PERSON] [72] acknowledged the perceived benefits of online learning in promoting greater flexibility, improvements in teacher-student communication and interpersonal relationships, higher levels of student satisfaction and cost savings for employers. These findings were different from the perceived benefits of online learning that the students in this study had reflected:  
_\"It is very convenient to study even just woke up from bed hahahaha.\"_ (Student 21, 2020).  
_\"Its more flexible for me as I can adjust my own timing. However, it is less effective when it comes to group discussions especially during our tutorials. Overall, its an interesting module with a good lecturer/tutor, I actually enjoy this class! Hehe.\"_ (Student 22, 2020).  
_\"It is easy and convenient, also it helps to learn from the recording video.\"_ (Student 23, 2020).  
The above reflections reveal how the pandemic changed the perceptions of the students in terms of the convenience and flexibility that online learning provided them with, as never before were these learners ever exposed to fully online lessons, as prior to the pandemic, they were used to having face-to-face classes with the occasional online lessons. This was the first time that students in many parts of the world had to sit in their homes and have online lessons throughout the semester. These students finally experienced different types of benefits that online learning allowed.  
Though there are people who are skeptical about the benefits of online learning, the evidence thus far does reveal the positive aspects of online learning, which aligns with the findings of [PERSON], [PERSON], and [PERSON] [72]; [PERSON] and [PERSON] [71]; and [PERSON] [70]. However, online learning platforms can only be effective if the academic staff transforms their pedagogical methods in ensuring high levels of student engagement and pastoral care are provided in these less-personal virtual platforms. However, one must be cautious that even though students and academics may try their best to have meaningful and engaging online lessons, there can be technological drawbacks that can dampen the positive spirit of these stakeholders, as discussed in the next section.