In the video, a woman is seen opening a closet door and pointing to the shelves inside. She then proceeds to demonstrate how to fold towels and place them neatly on the shelves. The woman is wearing a black shirt and has her hair tied back. The closet is well-lit and has white walls. The towels are folded in a specific way to maximize space on the shelves. The woman's actions are deliberate and precise, indicating that she is experienced in organizing closets.