The video shows a woman in a pink jacket standing in an airport terminal. She is holding a phone and appears to be texting. Behind her, there are two men sitting on a bench. One of them is wearing a pilot's uniform, and the other is dressed in a suit. The woman is standing in front of a row of empty seats, and there is a sign on the wall behind her. The sign reads "United" and "Frequent flyer." The terminal is well-lit, and the floor is tiled.