In the video, a person is holding a Nokia phone in their hand. The phone has a black keyboard and a small screen. The person is using their thumb to press the buttons on the keyboard. The screen displays a message that says "Ufone Help" and a timer that counts down from 7:58. The person presses the buttons on the phone, and the message on the screen changes to "Disconnecting Ufone Help." The person then presses the buttons again, and the screen displays a list of options.