In the video, a woman with blonde hair and glasses is standing behind a counter. She is wearing a red vest and a white shirt. In front of her, there is a young boy with a bald head and a yellow shirt. The boy is standing in front of the counter, and the woman is holding a book in her hands. The background is a yellow wall with a computer monitor on the right side. The woman is talking to the boy, and the boy is looking up at her with his hands up in the air.