In the video, there are two animated characters standing in front of a door. The male character is wearing a yellow firefighter outfit with a black belt and is holding a walkie-talkie. The female character is wearing a red outfit with a yellow belt and is holding a flashlight. They are both standing in front of a door with a window. The male character is talking to the female character, who is listening attentively. The background is a gray wall with a black door frame.