The video shows a hotel lobby with a reception desk. There are two women standing behind the desk, both wearing black uniforms. One of the women is holding a phone to her ear, while the other is looking at a computer screen. The reception desk has a gold-colored front, and there is a large painting hanging on the wall behind the desk. The lobby has a modern and elegant design, with a chandelier hanging from the ceiling. The women appear to be busy with their work, and there is no one else visible in the lobby.