In the video, we see a woman dressed as Anna from Disney's Frozen standing in a room with two young girls. The woman is wearing a blue dress and has long blonde hair. The girls are wearing casual clothing and appear to be excited to meet the character. They are standing on a blue carpet with a patterned design. The room has a large screen in the background that shows a mountainous landscape. The woman and girls are interacting with each other, with the woman talking to the girls and the girls responding with smiles and laughter. The video captures a joyful moment between the characters and the children.