In the video, two men are standing behind a counter in a coffee shop. The man on the left is wearing a white shirt and a brown apron, while the man on the right is wearing a gray shirt and a brown apron. The man on the right is holding a white coffee cup with a lid and is demonstrating how to open the lid. He is showing the man on the left how to twist the lid to open it. The man on the left is watching and listening carefully. The background of the video shows a coffee machine and other coffee shop equipment.