The video begins with a dark screen, and then transitions to a baseball stadium where a large white sign with the Southwest Airlines logo is displayed prominently in the center of the frame. The stadium is filled with spectators, and the field is visible in the background. The sign is rectangular with rounded corners, and the logo consists of the word "Southwest" in blue letters with a red heart symbol next to it. The video repeats this scene several times, with the sign and stadium remaining constant in each frame.