In the video, a woman is sitting on a couch with a package in her lap. She is holding a cell phone and appears to be looking at it. A young boy is standing next to her and is also looking at the phone. The woman then puts the phone down and the boy walks away. The woman then picks up the phone again and starts looking at it. The room they are in appears to be a living room with a couch and a picture on the wall. The woman has red hair and is wearing a floral shirt, while the boy has blonde hair and is wearing a black shirt.