In the video, a woman is seen standing behind a counter, holding a teddy bear. She is wearing a white shirt and a red apron. A child is standing in front of the counter, holding a red heart-shaped object. The woman is seen putting a tag on the teddy bear and then the child puts the red heart-shaped object on the teddy bear. The woman then puts the teddy bear into a bag. The child is seen looking at the teddy bear in the bag.