In the video, a person is seen holding a ticket in their hand. The ticket is blue in color and has some text written on it. The person is standing in front of a ticket counter where a man is standing behind the counter. The man is wearing a black shirt and is holding a red wallet in his hand. The person holding the ticket is wearing a white shirt and has a black watch on their wrist. The background of the video shows a ticket counter with a computer monitor on it. The person holding the ticket is talking to the man behind the counter, but it is not clear what they are discussing.