In the video, a man is seen standing in a parking lot holding a phone with a cracked screen. He is wearing a suit and tie and is looking at the phone with a concerned expression. The phone appears to be a smartphone with a pink case. The man is standing in front of a white car parked in the lot. The background is blurred, but it seems to be an outdoor setting with trees and a cloudy sky. The man's expression changes from concerned to relieved as he looks at the phone.