In this video, we see an elderly woman with short gray hair and glasses sitting in a chair. She is wearing a red sweater and a white cardigan. The woman is holding a black corded phone to her ear and appears to be engaged in a conversation. The room has a cozy feel with a window in the background, covered by white blinds. There is a small wooden table next to the woman with a potted plant on it. The lighting in the room is warm and soft, creating a comfortable atmosphere. The woman's expression is one of concern as she listens to the person on the other end of the line.