In the video, a woman is standing in a kitchen and holding a box of Swiss Miss hot cocoa mix. She is wearing a pink top and has blonde hair. She is speaking to the camera and appears to be giving a review of the product. She holds up the box to the camera, showing the front and back of it. She then opens the box and pours the contents into a mug, presumably to demonstrate how to make the hot cocoa. The kitchen has white cabinets and a refrigerator in the background.