The video shows a close-up of a Samsung phone screen with a message in Spanish that reads "Error de solicitud" and "Reintentar" which translates to "Error of request" and "Retry" respectively. The phone is being held in someone's hand and the screen is being tapped to try and fix the error. The phone has a physical keyboard and the screen is small compared to modern smartphones. The background is blurred but appears to be a dark color.