In the video, we see a woman standing behind a glass display case filled with various types of cookies. She is wearing a black shirt and has her hair tied up in a bun. The woman is smiling and appears to be enjoying her work. In front of her, there is a customer who is reaching out to pick a cookie. The customer is wearing a blue shirt and has blonde hair. The display case has a variety of cookies, including chocolate chip, sugar, and oatmeal cookies. The woman behind the counter is holding a pen and appears to be ready to take an order. The overall atmosphere of the video is cheerful and welcoming.