In the video, a woman is standing in a mall with Christmas decorations in the background. She is wearing a blue shirt and has long brown hair. She starts by placing her hands on her chest and then moves her hands to her face. She then makes a series of hand gestures, including pointing to her chest, making a thumbs up sign, and clapping her hands. The woman appears to be communicating using sign language. The mall is decorated with Christmas trees and red ornaments, and there are other people visible in the background.