In the video, a woman is seen holding a little girl in her arms. The woman is wearing a white shirt and has long brown hair. The little girl is wearing a grey tank top with pink straps and has blonde hair. The woman is holding the girl's face and making her smile. The little girl is smiling and looking at the camera. The woman then lets go of the girl's face and the girl starts crying. The woman is holding the girl in her arms and talking to her. The background is blurred but it appears to be a store or a mall.