In the video, a woman is seen holding a phone to her ear and crying. She appears to be in a state of distress and is visibly upset. The woman is wearing a gray shirt and has dark hair. The background is blurred, but it seems to be an indoor setting with a window. The woman's facial expressions and body language suggest that she is experiencing a difficult or emotional conversation. The phone she is holding is a corded model, which is not commonly used in modern times. The video does not provide any context for the woman's distress, but it is clear that the conversation she is having is causing her a great deal of pain.