In the video, a man is seen holding a small brown puppy in his hands. He is wearing a light blue polo shirt and is standing in front of a wall with various pet supplies on display. The man is using a white cloth to wipe the puppy's face, and he is speaking to the camera while doing so. The puppy appears to be calm and cooperative during the process. The man's actions are gentle and caring, and he seems to be taking good care of the puppy. The background is filled with colorful pet supplies, including bags of food and toys. The lighting in the room is bright, and the overall atmosphere is warm and inviting.