In the video, a woman is seen standing outside a building, talking on her cell phone. She is wearing glasses and a grey shirt with a colorful pattern on the sleeves. The woman appears to be in a conversation with someone on the other end of the line, as she is seen speaking and gesturing with her hand. The background shows a building with a glass door and a sign that reads "The Shirt Shop". The woman seems to be engaged in a serious conversation, as her facial expressions and body language suggest.