The video shows a woman in a red shirt and black pants walking a dog on a leash through a store. The dog is wearing a pink vest with the words "service dog" on it. The woman is holding a brown leash and appears to be leading the dog towards a counter where a man is standing. The man is wearing a black shirt and khaki pants. The store has a tiled floor and a counter with a menu board. There are other people in the background, but they are not the focus of the video.