The video shows a woman and two children standing at a counter. The woman is wearing a blue shirt and has a beige bag on her shoulder. One of the children is wearing a blue shirt and has a braid in her hair. The other child is wearing a white shirt. The woman is holding a red cup in her hand. The counter has a cash register on it, and there is a person standing behind the counter. The woman is handing the red cup to the person behind the counter.