In the video, a woman is seen standing in a kitchen and talking to the camera. She is wearing a red top and has her hair tied back. The kitchen has a white countertop and cabinets, and there is a vase of flowers on the counter. The woman is holding a bottle of lotion and applying it to her shoulder. She rubs the lotion in and then touches her shoulder to show where she applied it. She continues to talk to the camera while doing this.