The video shows a close-up of a person's hand holding a white iPhone. The person is scrolling through the phone's home screen, which has various app icons. The person then taps on the App Store icon, which opens the App Store page. The screen displays the welcome message "Welcome to News" and then shows a "Cannot Connect to App Store" error message. The person taps on the "Retry" button, but the error message remains on the screen.