In the video, a woman is seen standing in front of a mailbox. She is holding a stack of letters in her hand and is about to put them into the mailbox. The mailbox has three different options for mailing, including stamped mail, parcel, and oversized mail. The woman is wearing a black shirt and a blue scarf. She is smiling and seems to be in a good mood. The mailbox is located in a public place, possibly a post office or a mail center. The woman is standing on a tiled floor and there is a wall behind her with a poster on it. The poster has some text on it, but it is not clearly visible. The woman puts the letters into the mailbox and then turns to the camera with a smile on her face.