In the video, there is an elderly woman standing in a store, holding a yellow box in her hand. She is wearing a white sweater and glasses. Next to her, there is a man wearing a red hoodie, who is holding a blue box. The man is talking to the woman, and they both seem to be engaged in a conversation. The background of the video shows a clothing rack with various items of clothing. The lighting in the store is bright, and the overall atmosphere appears to be calm and quiet.