In the video, a woman is standing in front of a shelf in a store. She is wearing a white shirt and has her hair tied up in a bun. The shelf is filled with various hair care products, including shampoos and conditioners. The woman is reaching up to the top shelf and picking up a bottle of Pantene Pro-V shampoo. She then puts the bottle back on the shelf and reaches for another one. The store appears to be well-lit, and there are other products visible on the shelves. The woman seems to be carefully considering her options before making her selection.