The video shows a woman in a wheelchair approaching a bus with a man standing in the doorway. The woman is wearing a blue shirt and is accompanied by a man in a white shirt. The bus is red and yellow, and the man in the doorway is wearing a uniform. The woman in the wheelchair is pointing towards the ramp of the bus, indicating that it is not functional. The man in the white shirt is looking at the ramp and seems to be in conversation with the woman. The video is shot during the daytime, and there are trees visible in the background.