In the video, a man is standing in front of a counter, and a woman is standing on the other side of the counter. The woman is speaking to the man, and her hands are moving as if she is explaining something. The man is looking at the woman and listening to her. Behind the counter, there is a soda machine and a cash register. The counter is made of metal, and there are various items on the counter, including a red bottle and a green bottle. The walls of the room are painted white, and there is a blue sign hanging on the wall. The lighting in the room is bright, and the overall atmosphere appears to be casual and friendly.