In the video, a character is seen in a virtual environment, standing in front of a counter. The character is wearing a purple hat and a white shirt with brown pants. On the counter, there are several stacks of yellow coins and a menu with different options. The character selects an ice cream cone from the menu and places it in a cup. The character then moves around the counter, looking at the menu and selecting different items. The environment appears to be a virtual representation of a store or shop, with a simple design and minimal detail.