In the video, an elderly woman is sitting at a table in a room with other people. She is wearing a floral shirt and has a name tag on her shirt. She is speaking to a man who is sitting across from her. The man is wearing a plaid shirt. The woman is holding a card in her hand and is speaking to the man about it. The room has a large table and chairs, and there are other people in the background. The lighting in the room is bright, and there is a window in the background.