In the video, a woman is seen sitting in a chair and talking to the camera. She is wearing a blue scarf and has blonde hair. The woman is holding a tissue in her hand and wiping her nose. She appears to be in a public place, possibly a waiting room, as there is a white wall with a green sign in the background. The woman is speaking in a calm and composed manner, and her facial expressions suggest that she is engaged in a serious conversation. The lighting in the room is bright, and the woman is the main focus of the video.