In the video, a woman is seen wearing a red lobster costume. She is holding a pink and white striped bag in one hand and a phone in the other. The woman is standing in front of a display case that has a sign that reads "free earrings." The woman seems to be talking to someone off-camera while holding the phone. The lobster costume is quite detailed, with large claws and antennae. The woman's face is visible through the costume's head, and she appears to be wearing makeup. The background is a store with various other displays and signs.