AI Accent Masking in Canadian Call Centres Sparks Transparency and Labor Concerns
Date: 2026-05-05
Attack vector: other
Category: real-world
Severity: High

Tracked by the OECD AI Incidents and Hazards Monitor (AIM) as OECD-AIM-2026-05-05-6836, dated 2026-05-05. See the AIM incident page (https://oecd.ai/en/incidents/2026-05-05-6836) and its cited news sources for full narrative detail.


Mitigations:

Architectural layers (MAESTRO):