Moffatt v. Air Canada legal precedent: AI chatbot misrepresentation liability
Date: 2024-02
Affected: Air Canada
Attack vector: other
Category: real-world
Severity: Low

BC Civil Resolution Tribunal ruled in Moffatt v. Air Canada (2024 BCCRT 149) that Air Canada was liable for negligent misrepresentation by its chatbot. The case established that a company can be liable for misrepresentations made by its publicly available AI chatbot.


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Architectural layers (MAESTRO):