Canada Revenue Agency (CRA) AI Chatbot 'Charlie' Reportedly Gave Incorrect Tax Filing Guidance at Scale
Date: 2025-12-12
Affected: Canada Revenue Agency (cra), Generative Ai Developers, Government Of Canada
Attack vector: other
Category: real-world
Severity: Critical

AI Incident Database (AIID) entry #1310: Canada Revenue Agency (CRA) AI Chatbot 'Charlie' Reportedly Gave Incorrect Tax Filing Guidance at Scale. Alleged deployer/developer: Canada Revenue Agency (cra), Generative Ai Developers, Government Of Canada. See the linked AIID entry for full narrative, sourcing, and classification.


Mitigations:

Architectural layers (MAESTRO):