user: How to renew a CDL[NEWLINE]agent: Please note that Your standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020[NEWLINE]agent: Do you plan to travel and do not have a passport?[NEWLINE]user: yes[NEWLINE]agent: we recommend you upgrade to an Enhanced or REAL ID when you renew. Learn more about Enhanced, REAL ID and Standard documents[NEWLINE][BOUNDARY][NEWLINE]user: what is the renewal rates[NEWLINE]agent: add an additional $ 8.00 to the fee above[NEWLINE][BOUNDARY][NEWLINE]user: ok when can i get my id[NEWLINE]agent: Get your Enhanced or REAL ID today[NEWLINE][BOUNDARY][NEWLINE]user: If I indicate the types of driving NI not excepted or Intrastatal not excepted NA in my renewal, what should I provide[NEWLINE]agent: you must provide a legible copy of your current USDOT Medical Examiner s Certificate to DMV if it is not already on file. Please see Federal Requirements for Commercial Driver License CDL Applicants pdf [ 7 ] MV-44.5 to help you determine your driving type.[NEWLINE]user: If I have an open suspension or revocation[NEWLINE]agent:  we will reject your application[NEWLINE]user: what do i need to renew a CDL


user: Hello I need information about how to renew a CDL[NEWLINE]agent: It is important that you know this WARNING: Your standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020.[NEWLINE]agent: Do you plan to travel and do not have a passport?[NEWLINE]user: yes that's my case[NEWLINE]agent: We recommend that you upgrade to an Enhanced or REAL ID when renewing. Learn about Enhanced, REAL ID, and Standard documents[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what are the renewal fees[NEWLINE]agent: The listed rates include the photographic documents fee and the MCTD additional fee for the Metropolitan District of Public Transportation, if necessary[NEWLINE]user: What if I have a Class M or MJ motorcycle?[NEWLINE]agent: In that case add an additional $ 8.00 to the above rate.[NEWLINE][BOUNDARY][NEWLINE]user: What if my type of driving is intrastate, not excepted?[NEWLINE]agent: In that case you must provide a legible copy of your current USDOT Medical Examiner Certificate to the DMV if it is not already on file.[NEWLINE]user: What requirements do I need to meet?


user: how Renew a CDL[NEWLINE]agent: Your Standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020[NEWLINE]agent: you plan to travel and do n't have a Passport?[NEWLINE]user: yes[NEWLINE]agent: we recommend you upgrade to an Enhanced or REAL ID when you renew. Learn more about Enhanced, REAL ID and Standard documents[NEWLINE]user: when can i get the id[NEWLINE]agent: Get your Enhanced or REAL ID today[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of Renewal Fees[NEWLINE]agent:  The fees listed include the photo document fee and the supplemental Metropolitan Commuter Transportation District MCTD fee, if required[NEWLINE]agent: Do you have any other classes combined with a motorcycle?


user: Hey there, i'm looking to renew a commercial driving license. Could you guide me a little on that?[NEWLINE]agent: Sure, no problem. Before proceeding, let me tell you won't be able to use your standard commercial license to go on board of a domestic flight after October 1,2020.[NEWLINE]agent: In any case, are you planning to go traveling soon? Do you have Passport?[NEWLINE]user: Yes, i'm planning to travel but in fact, i don't have passports available.[NEWLINE]agent: Well, to avoid issues in that matter, we would recommend you to upgrade your CDL to an Enhanced or Real ID when you renew.[NEWLINE][BOUNDARY][NEWLINE]user: You know, that would be pretty convenient. I'll think about it. Look, i already gathered some requirements, Will i need something else?[NEWLINE]agent: In fact, you'll need to do something else. You need to meet the federal medical certification requirements. Besides, you need to have proof of your legal presence in the U.S.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, o.k, i'll write that down right away. See, i would like to talk about some renewal fees, specifically on those for the class H or X.[NEWLINE]agent: For those classes you must pass the hazardous materials knowledge test at a DMV office. That would be within 2 years before your renewal, paying an additional fee of $5 for the test.[NEWLINE]user: That fee would be a standard for everyone?[NEWLINE]agent: Sorry, but no. The following counties residents must pay an additional supplemental Metropolitan Commuter Transportation District fee: Bronx, Kings, Brooklyn, New York, Manhattan, Queens. That fee would be $1.00 for every 6 months the permit or driver license will be in effect.[NEWLINE][BOUNDARY][NEWLINE]user: What about if i'm a temporary visitor?


user: Hello, I have several questions about renewing a CDL.[NEWLINE]agent: Then you've come to the right place. I have to warn you though, your Standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020.[NEWLINE]agent: Do you plan to travel, but you don't have a passport?[NEWLINE]user: Yes, that is the case. Unfortunately.[NEWLINE]agent: Then we recommend you upgrade to an Enhanced or REAL ID when you renew.[NEWLINE][BOUNDARY][NEWLINE]user: Talking about renewal, can I renew the CDL at the local DMV office?[NEWLINE]agent: Yes. You must come to a DMV office to renew a commercial driver license CDL or commercial license permit CLP. Complete this guide to make sure you have the proofs of identification you need before coming.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have an open suspension or revocation?[NEWLINE]agent: Then I'm afraid we will reject your application.[NEWLINE]user: Oh, that's a bummer. What if I'm a temporary visitor?[NEWLINE]agent: In that case you will need to provide proof of legal presence in the U.S. with every application. Your new document will have the legend NON-DOMICILED and also TEMPORARY VISITOR and the expiration date of your legal status in the United States printed on it.[NEWLINE]user: Wait, what if I have the driving type "non-excepted interstate" on my renewal?[NEWLINE]agent: Then you must provide a legible copy of your current USDOT Medical Examiner s Certificate to DMV if it is not already on file. Please see Federal Requirements for Commercial Driver License CDL Applicants (MV-44.5) to help you determine your driving type.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And if I have another class along with class M?


user: Where can I renew my CDL?[NEWLINE]agent: You must renew at a DMV office, but it will not be accepted as proof of identification to board a domestic flight after October first.[NEWLINE]user: if I can no longer use my CDL as identification for flight purposes, what should I use if I do not have a passport?[NEWLINE]agent: It is recommended that you upgrade to an Enhanced or REAL ID when you renew.[NEWLINE]user: Got it. Another question about military skills test,  do I need to have a license already to get the waiver?[NEWLINE]agent: You must currently hold a valid New York State driver license or have a valid out of state driver license to be exchanged for a NYS driver license[NEWLINE]user: and what are the NY cdl requirements?[NEWLINE]agent: I can link you to a page where you can get more information on the requirements to get a CDL[NEWLINE][BOUNDARY][NEWLINE]user: can I apply online when I'm ready?[NEWLINE]agent: You must apply for a military skills test waiver at a DMV Office[NEWLINE][BOUNDARY][NEWLINE]user: and I get my waiver and CDL that easy?


user: Give me some info about how to renew a CDL[NEWLINE]agent: You have to know that your Standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020[NEWLINE]agent: Do you plan to travel and do not have a passport?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: Ok. We recommend you upgrade to an Enhanced or REAL ID when you renew. Please, find out more info about Enhanced, REAL ID and Standard documents.[NEWLINE][BOUNDARY][NEWLINE]user: What if I  indicate the driving types NI Non-excepted Interstate or NA Non-excepted Intrastate on my renewal?[NEWLINE]agent: Then, you have to provide a legible copy of your current USDOT Medical Examiner's Certificate to DMV if it is not already on file. Please, see Federal Requirements for Commercial Driver License (CDL) Applicants MV-44.5 to help you determine your driving type[NEWLINE][BOUNDARY][NEWLINE]user: And what if I have an endorsement of H or X?[NEWLINE]agent: You have to pass the hazardous materials knowledge test at a DMV office within 2 years before your renewal and pay a fee of $5 for the test. Residents of the following counties must pay a supplemental Metropolitan Commuter Transportation District (MCTD) fee : Bronx, Kings Brooklyn, New York Manhattan, Queens, Richmond Staten Island; Dutchess, Nassau, Orange, Putnam, Rockland, Suffolk and Westchester. The MCTD fee is $1.00 for every 6 months the permit or driver license will be in effect.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I renew?[NEWLINE]agent: At the DMV office. You must come to a DMV office to renew a commercial driver license (CDL) or commercial license permit (CLP). And you must to complete a guide to make sure you have the proofs of identification you need before coming[NEWLINE]user: And what when I have the proofs?


user: Hello I need information about What is the procedure for cancellation and / or refund of courses?[NEWLINE]agent: can't take the course or any part of the course?[NEWLINE]user: yes, it is very difficult for me to finish it[NEWLINE]agent: In that case it should give you the option to receive a full refund of all course fees. The sponsor may also offer you the option to reschedule the course, where available[NEWLINE][BOUNDARY][NEWLINE]user: And another question, will my personal information be saved after finishing the course?[NEWLINE]agent: for more details on service policies Read the privacy and security information on the I - PIRP sponsors website. But I can go. Sponsors must store their personal information on a secure server for a period of time specified by the DMV....[NEWLINE][BOUNDARY][NEWLINE]user: About requesting or paying for TVB tickets, on what theme or topic is the information based?[NEWLINE]agent: Tickets[NEWLINE][BOUNDARY][NEWLINE]user: When I return to the transaction to verify other hearing dates and times, what should I do?[NEWLINE]agent: Enter the ticket number and other information required in Step 1 Verify the information in Step 2[NEWLINE]user: How do I file a guilty plea?


user: What if I fail the course? Can I receive a course fee refund?[NEWLINE]agent: If you do not meet all the requirements to complete the course or meet the minimum test score requirements[NEWLINE]user: that's my case[NEWLINE]agent: you can not receive credit for course completion and you can not receive point and insurance reduction for the course[NEWLINE]user: What is required to apply for a new license after revocation online?[NEWLINE]agent: we will send you an email telling you what you will need to do. We will delay processing your application will be delayed[NEWLINE][BOUNDARY][NEWLINE]user: If i are currently suspended for failing to pay New York State taxes, before you may proceed with applying for a new driver license.[NEWLINE]agent: you must contact the NY State Department of Tax and Finance DTF or call 518862-6000 to make a payment and to have the suspension cleared[NEWLINE]user: If my probation conditions do not include driving restrictions[NEWLINE]agent:  you must provide a copy of the conditions[NEWLINE][BOUNDARY][NEWLINE]user: Drivers with a problem A2 The driver restriction can operate a vehicle only under what restrictions?


user: Can you help me with the process for course refund or cancellation?[NEWLINE]agent: Did you sponsor tell you they cannot conduct the course?[NEWLINE]user: Yes, my sponsor said they cannot complete the course.[NEWLINE]agent: In that case they must give you the option to receive a full refund of the course fees or your sponsor will reschedule it with you if you want to.[NEWLINE][BOUNDARY][NEWLINE]user: there's something else about FMCSA Auto Carrier Safety. What is the CDL permit rule?[NEWLINE]agent: the point reduction will not affect that action.[NEWLINE][BOUNDARY][NEWLINE]user: how do i receive the point reduction?[NEWLINE]agent: the PIRP course sponsor will notify the dmv within 10 weeks after you complete the course[NEWLINE][BOUNDARY][NEWLINE]user: who do i contact?[NEWLINE]agent: contact the course sponsor[NEWLINE][BOUNDARY][NEWLINE]user: what effect does point reduction have on my license and driving record?[NEWLINE]agent: point reduction applies only to points assessed for violations[NEWLINE]user: does it effect points for earlier violations?


user: what happens if my online PIRP didn't happen?[NEWLINE]agent: Was the sponsor unable to hold the course or any part of it?[NEWLINE]user: no, I don't know what really happened just wanted a refund[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: do all online PIRP classes cost the same?[NEWLINE]agent: The cost is set by the course sponsor and it could vary from one course to another course.[NEWLINE][BOUNDARY][NEWLINE]user: how soon after we finish a class do we get the proof that we took the class?[NEWLINE]agent: The sponsor will mail the course completion certificate to you. Please note, that an email copy of the certificate is not valid and will not be accepted by your insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: can I do the classes through DVD?[NEWLINE]agent: Yes, you will need a DVD player and a television, or a computer that plays DVDs.[NEWLINE][BOUNDARY][NEWLINE]user: are the online PIRPS any different from the on location PIRPS?[NEWLINE]agent: They both have very similar content and information, and both courses include 320 minutes of instruction. The classroom course is given in one daytime session or two evening sessions, you can take the I-PIRP course from home at a convenient time for you.[NEWLINE][BOUNDARY][NEWLINE]user: what kind of tests or quizzes do you get for the online classes and how do you know the real person is doing the exams?


user: What happens if I fail the course?[NEWLINE]agent: Do you meet all the requirements to complete the course or meet the minimum test score?[NEWLINE]user: No, I did not meet the minimum test score.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Does each course sponsor have methods to validate that the person who signed up for the course is actually the person who completes it?[NEWLINE]agent: Each course sponsor has a their way of validating that the person who is registered is the same person who takes the course and each person knows that they will be prosecuted and could get fines and possibly prison time.[NEWLINE]user: what makes it possible that the person who registers for the course is the person who takes the course?[NEWLINE]agent: Each course sponsor has a way of validating that the person who signed up for the course is the person who takes the course.[NEWLINE]agent: Do you have a New York State DMV ID Number from your NY State driver license?[NEWLINE]user: No, I do not have this information at this time.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for the DMV to send my completion certificate to my automobile insurance company?


user: Hello, I would like to know what kind of equipment and technology do I need to take an I-PIRP course?[NEWLINE]agent: The answer depends on the alternative ADM delivery method of the course. For example, if the course is an Internet course, you must have a computer and an acceptable Internet connection.[NEWLINE]user: if the course is an internet course?[NEWLINE]agent: You must have a computer and an acceptable Internet connection.[NEWLINE][BOUNDARY][NEWLINE]user: Are I-PIRP websites safe?[NEWLINE]agent: Yes The DMV requires sponsors and their delivery agents to provide secure websites that protect the personal information of those taking the courses.[NEWLINE][BOUNDARY][NEWLINE]user: Now, now let us talk about the ignition interlock device.' Is the device required to be installed for a certain amount of time?[NEWLINE]agent: Thank you for responding:  See additional information about Leandra 's Law at the NY State Governor 's Traffic Safety Committee Alcohol, Drugs and Impaired Driving [ 1 ] page.[NEWLINE]user: If I own two cars, do they both need the system installed?[NEWLINE]agent: I will be glad to help with that  the system must be installed on each vehicle the motorist owns or operates[NEWLINE][BOUNDARY][NEWLINE]user: What are the stipulations or rule son that law?


user: Hi, what happens if I fail the course? Can I get a refund of the course fee?[NEWLINE]agent: Do you meet the minimum test score requirements?[NEWLINE]user: Yes[NEWLINE]agent: If you do not meet all the requirements to complete the course or do not meet the minimum test score requirements, you cannot receive credit for completing the course and you cannot receive points and insurance reduction for the course.[NEWLINE][BOUNDARY][NEWLINE]user: And what else is there besides the knowledge tests about the course content?[NEWLINE]agent: In addition to the knowledge tests about the course content, there will be questions to help verify your identity and participation in the course.[NEWLINE][BOUNDARY][NEWLINE]user: and the sponsor can't repeat the course for me?[NEWLINE]agent: A sponsor may offer you to retake the same course at no additional cost. The sponsor is not obligated to offer this.[NEWLINE]user: Another question about Department of Motor Vehicles policies and procedures, what happens if I'm caught driving, out of regulation?


user: What is the procedure for course cancellation or refunds?[NEWLINE]agent: Was you sponsor not able to finish the course?[NEWLINE]user: Yes, my sponsor did not finish teaching the course.[NEWLINE]agent: They will have to give you the option to receive a full refund of all course fees or reschedule the course.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any special equipment or technology I need to take an I-PIRP course?[NEWLINE]agent: It depends on the alternate delivery method such as if you need the internet then you would need a computer to finish the course.[NEWLINE]user: How do I check the status of the appeal filed online?[NEWLINE]agent: You can check the status of all appeals on our website. If it wasn't filed quickly enough, please contact a local branch.[NEWLINE]user: What if the appeal doesn't meet DMV requirements but I already paid?[NEWLINE]agent: You will receve a refund, *if* you cancel the appeal request before it is processed.[NEWLINE]user: Sounds ok to me, I guess.


user: hello I need information about CDL[NEWLINE]agent: Do you want to know if you will receive a temporary CDL after passing your driving test?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: want to know What is the rate for a CDL?[NEWLINE]user: Yes[NEWLINE]agent: Well all of that depends on the expiration date and class of your current driver's license, and the date you receive your CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to get a New York State CDL?[NEWLINE]agent: Very easy, just request your CDL at a DMV office and deliver your CDL out of state.[NEWLINE][BOUNDARY][NEWLINE]user: Please answer my last question. When my requested records are ready for review, what should I expect?


user: how do i get a CDL[NEWLINE]agent: did you pass the driving test?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know what is the rate for a CDL?[NEWLINE]user: yes[NEWLINE]agent: It depends on the expiration date and the class of your current driver license, and the date that you receive your CDL[NEWLINE][BOUNDARY][NEWLINE]user: I want to know how to request a copy of the accident report. If the DMV is unable to locate an accident based on the information you provide?[NEWLINE]agent: you will be notified by DMV in a certified letter[NEWLINE]user: what is Accident reports?[NEWLINE]agent:  Accident reports are certified copies[NEWLINE][BOUNDARY][NEWLINE]user: I need more information


user: how to get a CDL[NEWLINE]agent: Follow these steps to get your first time New York State commercial driver license CDL[NEWLINE][BOUNDARY][NEWLINE]user: how can i have a Class D New York State driver's license[NEWLINE]agent: Get the New York State Commercial Driver 's Manual  CDL-10 online or from a DMV office or call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if they reject my application?[NEWLINE]agent: You must apply for a CDL at a DMV Office[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know additional information regarding CDL. Where can I see the more details of these?[NEWLINE]agent: If you need additional information, you can go online at our website and look under DMV Records.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a vehicle registration record abstract for a car in my wife's name?[NEWLINE]agent: Yes, In addition to submitting a Request for DMV Records, you will need to certify that you have a permissible use under the Driver's Privacy Protection Act to see another person's personal information on DMV records.[NEWLINE]user: What is the Driver's Privacy Protection Act?[NEWLINE]agent: You can find more information about this by searching Driver's Privacy Protection Act on our website.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find additional information about this particular topic?[NEWLINE]agent: More information about this topic can also be found under DMV Records on our website.[NEWLINE][BOUNDARY][NEWLINE]user: I don't know what the VIN is for the car that I'm obtaining the vehicle registration record abstract for. Will I need it?


user: I need some information about getting a CDL.[NEWLINE]agent: I'll be happy to help you with that. Does your question pertain to the road test?[NEWLINE]user: No, I already know about that.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what the fees are for obtaining a CDL?[NEWLINE]user: Not exactly.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you interested in learning when you'll get the CDL?[NEWLINE]user: No, I know how that works.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a CDL that was issued in a different state?[NEWLINE]user: No, I don't have one.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Will there be a written test when I apply for a commercial learner permit?


user: Hello there, I need some advice on scheduling a road test. Maybe you can answer some questions I have.[NEWLINE]agent: Of course. You can use the Road Test Scheduling System. Please note that you can't schedule an appointment for a date that is less than 14 days of being issued a Commercial Learner Permit CLP.[NEWLINE]agent: Have you NOT passed the road test?[NEWLINE]user: No, I passed it. Everything went fine.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if I hadn't passed the test? What were you getting at?[NEWLINE]agent: In that case you must pay a fee of $ 40.00 before you can schedule another road test. You can pay the fee online with your credit card, or pay the fee at a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if there is a case that I want to complain to DMV Regulated Business. What are the basis to be considered as a lemon law complaint?[NEWLINE]agent: You can look up lemon law complaints, and see if you should file.[NEWLINE]user: Does the company need my registration?[NEWLINE]agent: Yes, if not then there will be limited fines.[NEWLINE]user: Can I file the complaint?[NEWLINE]agent: Submit a vehicle safety complaint report.[NEWLINE]user: How do I get started?[NEWLINE]agent: Contact the management of the company.[NEWLINE]agent: Do you want to file electronically?


user: I need information about getting a CDL.[NEWLINE]agent: I can help you with that. Does your question involve what happens after passing the road test?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what the fee is for getting a CDL?[NEWLINE]user: Yes, I'm aware of the costs.[NEWLINE]agent: Great. The cost of the CDL depends on the expiration date and the class of your current driver license, and the date you receive a CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What is the procedure for ordering personalized plates? Do you have the picture plates that I saw on the internet?[NEWLINE]agent: Yes, we have picture plates that can be personalized. You can browse our collection of picture plates online.[NEWLINE][BOUNDARY][NEWLINE]user: what do I do with my plates after I get my new custom plates?[NEWLINE]agent: You should mark each vehicle plate with a permanent ink pen.  Do not put out both vehicle plates in the recycling/garbage on the same day.[NEWLINE][BOUNDARY][NEWLINE]user: do you have a DMV locator so I can look up where to go?


user: I need to get my CDL.[NEWLINE]agent: I will be happy to help guide you through the steps to getting your CDL.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. How should I prepare for the road test?[NEWLINE]agent: To prepare for your road test, you should practice first with a supervised driver. This supervised driver must have a driver license that is valid to drive the commercial vehicle that you will be using for practice.[NEWLINE][BOUNDARY][NEWLINE]user: I'm aware that the Vehicle Identification Number is needed for this, but I don't have it. What options do I have?[NEWLINE]agent: There is no problem. We may be able to locate the record using our registration files, we just need you to provide the name and date birth DOB of the registrant.[NEWLINE]user: Alright. Is there any fee related to this?[NEWLINE]agent: Yes, there is. You need to do a personal check or money order payable to "commissioner of motor vehicles" to pay the search fee of $10.00[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I can do this by mail?[NEWLINE]agent: Yes. You can order your vehicle or tittle record abstracts by mail using the request for DMV records mv-15.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I don't know my plate number?


user: Hello there, I came here looking for more information about a CDL.[NEWLINE]agent: Then you're in the right place. Are you wondering if you get temporary CDL after I pass my road test?[NEWLINE]user: No, I'm aware that I won't get one.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you wondering what the fee for a CDL is?[NEWLINE]user: Yes, I would like to know what it costs.[NEWLINE]agent: It depends on the expiration date and the class of your current driver license, and the date that you receive your CDL.[NEWLINE][BOUNDARY][NEWLINE]user: Also, do you know about incorrect information on driving records?  If I seem to have something incorrect on my driving record, how should that properly be addressed?[NEWLINE]agent: If you suspect something is incorrect, please feel free to contact the local DMV[NEWLINE]user: My address is wrong on it.[NEWLINE]agent: You can call the DMV center[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I have a non scofflaws?[NEWLINE]agent: you can find  The type of sanction imposed suspension or revocation which results from reasons other than failure to answer a summons or pay a fine / surcharge / assessment[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find the different classes of license?


user: Hello there. How are you doing? I need some help with scheduling my road test. Can you assist me?[NEWLINE]agent: Of course. You can use the Road Test Scheduling System. Please note that you can t schedule an appointment for a date that is less than 14 days of being issued a Commercial Learner Permit CLP.[NEWLINE]user: What if I don't pass the road test? What then?[NEWLINE]agent: Then you must pay a fee of $ 40.00 before you can schedule another road test. You can pay the fee online with your credit card, or pay the fee at a DMV office.[NEWLINE]user: Alright. Let's hope it doesn't come to this. And what restrictions for vehicles are there?[NEWLINE]agent: If the vehicle has an automatic transmission, for example, and this is your first road test in a commercial motor vehicle CMV, you will be given an E restriction.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if are there any restrictions applicable to me? if yes, what are the restrictions I'm subjected to are based on?[NEWLINE]agent: Yes, the restrictions depend on several things.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know where will you be driving?[NEWLINE]user: No, not yet.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like a map of regions?[NEWLINE]user: Yes, an overview would be very nice.[NEWLINE][BOUNDARY][NEWLINE]user: And while we're at it, can you tell me what the difference between a junior learner permit and a junior driver license is?


user: Hi, how are you? Do you want information about what I must do to change my driver's license to another state?[NEWLINE]agent: of course, You must change your out-of-state driver license to another state or US territory. US, Federal District, or Canadian Province within 30 days of becoming a New York resident.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any other additional information you can give me?[NEWLINE][BOUNDARY][NEWLINE]agent: You are studying in New York State. and Do you need a New York State driver's license?[NEWLINE]user: Yes[NEWLINE]agent: Students from other states, countries, or nations who attend school in New York State are not normally considered New York State residents, so they do not need to exchange their current driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: That's great to hear! Another issue concerned the police's MV-78B form. May I just waive the charge in that situation, because my license was revoked as a result of a crime?[NEWLINE]agent: If that what you want to do, then you must apply for that in aDMV office, showing a MV-78B form along with your application.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, i'm taking notes about it. Now. a last question, It is possible to get my license delivered to another address not being listed?


user: How can I change my out-of-state driver's license[NEWLINE]agent:  You must exchange your - out - state driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a resident of New York[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of DMV[NEWLINE]agent: his transaction can only be processed in person, at a DMV office, see our office locations and hours[NEWLINE][BOUNDARY][NEWLINE]user: How do I do if my children attend school in another state?[NEWLINE]agent:  a judge considers these facts to decide if your intent is to make NYS a " fixed and permanent " residence. According to this law, students from other states or from other nations who attend school in New York State are usually not considered residents of NYS.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Do you happen to be familiar with motorcycle permit? Does it matter if I already have a permit or driver's license from the state of New York?[NEWLINE]agent: If you already have this, bring this with you along with a payment of $10.00, which is the application fee[NEWLINE][BOUNDARY][NEWLINE]user: Do I get a motorcycle license directly after applying or are there steps involved?[NEWLINE]agent: Firstly, you have to get a motorcycle learner permit. The DMV offers 3 different types of documentation, which are Enhanced, REAL ID and Standard documents[NEWLINE][BOUNDARY][NEWLINE]user: Can I operate a motorcycle in New York if I hold an out-of-state motorcycle license?[NEWLINE]agent: Yes, provided you have a valid motorcycle issued by another state where you are resident


user: Yes I would like some information about changing my out of state driver's license.[NEWLINE]agent: Yes we have that information. You must do so within 30 days of becoming a resident of New York.[NEWLINE][BOUNDARY][NEWLINE]user: Am I still considered as living in my new state even though my taxes are paid in another state?[NEWLINE]agent: Technically, if you pay taxes or your children attend school in another state, a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to show my driver's license when I go through this process?[NEWLINE]agent: Yes you do.[NEWLINE][BOUNDARY][NEWLINE]user: I wanted to ask, what do you need to include when you ask for a refund if you have got a license in another state?[NEWLINE]agent: If they exchanged their NYS driver license for a driver license in another state, they need to attach a photocopy of their out-of-state driver license to form MV-215[NEWLINE]user: when did they need to exchange the license to qualify for a refund?[NEWLINE]agent: They may qualify for a partial refund if the driver license was surrendered to us or to another state during the first 4 years of the 8-year period[NEWLINE][BOUNDARY][NEWLINE]user: is there a cost to replace a lost learner permit?


user: How do I change my out-of-state driver's license?[NEWLINE]agent:  You must exchange your - out - state driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a resident of New York[NEWLINE][BOUNDARY][NEWLINE]user: If I am a driver from other countries[NEWLINE]agent: You can drive in New York State with a valid driver license from another country. You do not need to apply for a New York State driver license unless you become a New York State resident.[NEWLINE]agent: How do I obtain a New York State driver's license?[NEWLINE]user: yes that's my case[NEWLINE]agent:  you must pass a written test, complete a 5-hour pre-licensing course and pass a road test. See Get a driver license[NEWLINE][BOUNDARY][NEWLINE]user: In my case, what class of license will I need to obtain?[NEWLINE]agent: IN your case, as you are going to be age 16, you would get a DJ-Junior Operator Class license. If you were over 18, then it would be a D-Operator Class.[NEWLINE]user: That's helpful to hear. Do you happen to be familiar with reservation online? What can I do to get a faster response?[NEWLINE]agent: make a reservation online before visiting offices in New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany Counties[NEWLINE]user: can you give me details of At the DMV


user: I just moved here from another state, so to get a new license, how long do I have?[NEWLINE]agent: You must exchange your driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a  New York state resident.[NEWLINE][BOUNDARY][NEWLINE]user: Are there exceptions to this rule?[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a student studying in New York State?[NEWLINE]user: Yes I am.[NEWLINE]agent: Students from elsewhere are normally not considered residents of New York State, so they don t need to exchange their current driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: Can I take my road test without having supervised practice driving?[NEWLINE]user: Can I ask something else, how many hours of supervised practice do I need to do the practical exam and I am under 18 years old, what is the procedure?[NEWLINE]agent: You must have at least 50 hours of supervised practice driving before you take your road test.[NEWLINE][BOUNDARY][NEWLINE]user: How many hours of supervised practice driving do I need if I have a Class DJ or MJ learner permit?[NEWLINE]agent: A minimum of 50 hours that includes at least 15 hours of driving after sunset before you take a road test, and you must bring to the road test a completed Certification of Supervised Driving MV-262 signed by your parent or guardian.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to change the class of my license?


user: How do I change my out-of-state driver's license?[NEWLINE]agent: You must exchange your - out - state driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a resident of New York[NEWLINE][BOUNDARY][NEWLINE]user: I need additional information[NEWLINE][BOUNDARY][NEWLINE]agent: is studying in New York State. Do you need a New York State driver's license?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want information from Drivers from other countries?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: if i want a faster service?[NEWLINE]agent: make a reservation online before visiting offices in New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany Counties[NEWLINE][BOUNDARY][NEWLINE]user: What if I come from another country, but I pay taxes?[NEWLINE]agent: In that case a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.[NEWLINE][BOUNDARY][NEWLINE]user: Sweetie, I'm almost 16 years old. Hey, I have an out-of-state cousin who I believe will be moving to New York. Can he move his license from there to one in New York?


user: Can you explain to me how to exchange my out-of-state driver license?[NEWLINE]agent: Of course. You must exchange your out-of-state driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a resident of New York.[NEWLINE]user: So I have 30 days to exchange my license?[NEWLINE]agent: That's correct.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see what you mean. Then I'm going to tell it to him. In my case, what kind of license will I need or obtain? Could you please tell me?[NEWLINE]agent: IN your case, as you are going to be age 16, you would get a DJ-Junior Operator Class license. If you were over 18, then it would be a D-Operator Class.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, wow, that's nice. Hey, sorry but again with that thing of being out-of-state. A friend of mine comes from Chicago to study in here, she can be considered as a resident and be able to get a NY license?[NEWLINE]agent: That's would be a judge doing to determine that. Most probable outcome is not, as by traffic law, all those who are from another state or country are not considered NY residents.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, wow, that sounds a little bit complicated. As similar on this, Are there any considerations for me being under 18?[NEWLINE][BOUNDARY][NEWLINE]agent: There is. Would you like me to tell you about the graduated license law?[NEWLINE]user: Yeah, please, i would like that.[NEWLINE]agent: You told me before you were about to turn 16, didn't you?[NEWLINE]user: Yeah, that's correct. That's why i' looking for information.


user: How do I exchange my out-of-state drivers license if I have just moved into this state?[NEWLINE]agent: You must exchange your license from your prior state within 30 days of moving here and now becoming a resident of our state of New York.[NEWLINE]user: Does that thirty day rule still apply if I have moved here from a province of Canada?[NEWLINE]agent: It does.[NEWLINE][BOUNDARY][NEWLINE]user: But, once again, regarding the certificate, did you mention a different one from pre-licensing, and that it was valid for a longer period of time?[NEWLINE]agent: That would be Student Completion Certificate, and that will be valid for a two years period, unlike your Pre-licensing that only is valid for one year.[NEWLINE][BOUNDARY][NEWLINE]user: Ok then i heard well. Going back for the road test stuff, you told me about things i need to focus, but i was wondering how much i need to go with supervised driving before going for the real thing?[NEWLINE]user: I'm under 18, by the way.[NEWLINE]agent: Very well, that's important. Well, as you are under 18, the minimum hour requirement would be 50 hours of supervised practice driving.[NEWLINE][BOUNDARY][NEWLINE]user: Wow, that much, huh?. Well, thanks. Oh, please, could you tell if i would need to have a pre-licensing certificate in case i need to change my license class sometime?


user: I will have an on-site investigation and would like to know about it.[NEWLINE]agent: Do you know when the AFI inspector will arrive at your facility?[NEWLINE]user: No, I don't know yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What happens if I pass the investigation?[NEWLINE]agent: In that case, the DMV will issue you a registration certificate, MV-50 Retail Certificates of Sale and a letter with the dealer plate, if applicable.[NEWLINE][BOUNDARY][NEWLINE]user: How can I apply?[NEWLINE]agent: You must submit the Original Facility Application VS-1 in pdf format and a copy of your complete original sealed and signed Surety Bond.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I don't have my proof of Workers Compensation Insurance?[NEWLINE]agent: In that case don't submit an application with DMV yet.[NEWLINE][BOUNDARY][NEWLINE]user: How can I apply to Snowmobile Dealer?[NEWLINE]agent: Dou you have the form RV-253?[NEWLINE]user: Yes, I got it.


user: How do I apply to open a dealership?[NEWLINE]agent: You would have to submit Original Facility Application and a copy of your completed original sealed and signed Surety Bond.[NEWLINE][BOUNDARY][NEWLINE]agent: do you have a certificate of authority?[NEWLINE]user: Yes, I have a certificate of authority.[NEWLINE]agent: Do you know what to do if you do not have your Certificate of Authority?[NEWLINE]user: No, I do not know what to do if I do not have the Certificate of Authority?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what if I do not have my Proof of Business Name?[NEWLINE]agent: Then it is in your best interest not to submit an application with the DMV yet.[NEWLINE]user: I'd like to ask question regarding the Investigation process. What result could happen at the hearing?[NEWLINE]agent: The result of the hearing may be no action, a civil penalty, and/or a suspension or revocation of your ability to operate as a vehicle related business in New York State. You may also be offered the opportunity to pay restitution to the consumer in instead of the fines and/or penalties, or to have the penalty reduced.[NEWLINE][BOUNDARY][NEWLINE]user: and the DMV runs all of this?


user: Hello, I would like you to help me how to apply?[NEWLINE]agent: You must send    Original installation request pdf VS-1    a copy of your completed original sealed and signed Guarantee Bond[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have your Certificate of Authority?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Don't have your Trade Name Proof yet?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Don't have your proof of Workers' Compensation Insurance?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: do you have your deposit?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: how should i apply?


user: Hello, I would like to know how to request a certificate as a Snowmobile Distributor[NEWLINE]agent: To request a commercial snowmobile dealer certificate, you must use the RV-253 pdf snowmobile dealer registration request form.[NEWLINE]user: Yes[NEWLINE]agent: The DMV does not endorse these companies nor does it declare that the DMV has any association or supervision of these companies.[NEWLINE][BOUNDARY][NEWLINE]user: Sure. I need to ask about surety bond, can you also tell me how much is needed for it?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer.  We have a chart you can look at for more information[NEWLINE][BOUNDARY][NEWLINE]user: how can I get a surety bond?[NEWLINE]agent: You need to contact a surety insurance company. Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license. Make sure that you write your Facility Number on the bond.[NEWLINE][BOUNDARY][NEWLINE]user: what form do we need for used cars sold?[NEWLINE]agent: The Vehicle and Traffic Law requires a dealer to complete the Used Vehicle Certification on form MV-50. The law applies to all vehicles sold at any selling price and which display any odometer reading.[NEWLINE][BOUNDARY][NEWLINE]user: can we get a title and registration for a salvage we fixed?


user: Good evening, i've been looking for information on applications for a dealership, what can you tell about that topic?[NEWLINE]agent: No problem. For applying, you must submit a Form VS-1 also known as Original Facility Application, plus a copy of your complete original, sealed and signed Surety Bond.[NEWLINE][BOUNDARY][NEWLINE]agent: Moving on, Do you want to know about the certificate of authority?[NEWLINE]user: It would be of great help, yeah.[NEWLINE]agent: Are you in possession of a certificate of authority?[NEWLINE]user: No, i don't have any right now, but there's no problem with that, right?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: In any case, can you just tell more about that certificate?[NEWLINE]agent: Sure. The certificate of authority and sales taxes ID number are issued by the NYS Department of Taxation and Finance. To get one, you may apply visiting the DTF website. After you complete the process, be sure to record your Sales Tax ID on to the Original Facility application.[NEWLINE][BOUNDARY][NEWLINE]user: How can I obtain a surety bond?[NEWLINE]agent: Do you want to get a surety bond?[NEWLINE]user: No, not really. I was just asking how it works.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: So how does it work? Can you explain surety bonds, please?


user: What form do I need to use for a Snowmobile Dealer?[NEWLINE]agent: Did you  apply for a snowmobile dealer certificate form[NEWLINE]user: No, I have not applied yet for a snowmobile dealer certifcate.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is the on-site investigation about?[NEWLINE]agent: The inspector arrives to inspect your facility and will be checking your dealer starter kit, permanently mounted signs that are able to be seen from the street.[NEWLINE][BOUNDARY][NEWLINE]user: Does the DMV endorse the companies?[NEWLINE]agent: The DMV does not endorse the companies.[NEWLINE][BOUNDARY][NEWLINE]user: What if my signs are not visible from the street?[NEWLINE]agent: If your signs are not visible, then the AFI will deny your application.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have not gotten my Certificate of Authority yet?


user: I need some guidance with the application process, please. Can you tell me how to apply?[NEWLINE]agent: Of course. In order to apply you must submit an Original Facility Application, along with a copy of your complete original sealed and signed Surety Bond.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a certificate of authority?[NEWLINE]user: No, unfortunately not.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a proof of business name?[NEWLINE]user: No, I don't have one.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a proof of workers compensation insurance?[NEWLINE]user: No, sorry.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a surety bond?[NEWLINE]user: No, I don't have such a bond.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: It seems like I'm lacking a lot of the necessary documents. Can I call you back by phone once I have them?[NEWLINE]agent: Of course. You can call the Office of Vehicle Safety and Clean Air at 1-518-474-4653 to get the forms, or call 1-518-474-0919 to get more information.[NEWLINE]user: Allow me one final question though. What exactly should I do in which order to become a retail dealer with a DMV license?


user: What is a on-site investigation when I am opening a dealership?[NEWLINE]agent: Is an automotive facilities inspector coming to inspect your facility?[NEWLINE]user: No, not yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How would I get a Surety Bond?[NEWLINE]agent: You would be able to get once from a surety insurance company and have them fill out Dealer Bond Under NY State Vehicle and Traffic Law Section 415 6-B and be sure the business name and mailing address match 100% with your application.[NEWLINE][BOUNDARY][NEWLINE]user: What about an official dealer sign?[NEWLINE]agent: You can purchase signs from all kinds of sign shops and automotive supply stores because the DMV does not provide them.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am using an Assumed Name for my business?[NEWLINE]agent: You must submit a copy of your Business Certificate of Assumed Name and you would need to contact your county clerk to obtain your business certificate.[NEWLINE][BOUNDARY][NEWLINE]user: What vendors can I purchase starter kit compenents from?


user: Hello I would like information, I have a problem with the repair of my vehicle, what is it?[NEWLINE]agent: First, try to solve the problem with the administration of the company. Keep a written record of all contacts with management, plus details about the repair.[NEWLINE]agent: Have you tried sending the report electronically?[NEWLINE]user: yes i tried[NEWLINE]agent: To submit electronically, download the available complaint report at the link above to your personal device. Attach and then email the full report as well as any supporting documents to protected email. Email the entire report, as well as any supporting documents to protected email. Please note that DMV staff will contact you by email.[NEWLINE]user: Other questions, how can I file a complaint against a DMV registered auto company? what do I do if the installation does not have a current record?[NEWLINE]agent: There are limitations on any fines and penalties that may be recovered. For additional information on the investigation and hearing process, please see our What to Expect if You File a Complaint Against a DMV Regulated Business[NEWLINE][BOUNDARY][NEWLINE]user: And what do you recommend to avoid having to deal with an unreliable workshop?[NEWLINE]agent: Good Smart Shopping for Auto Repairs Can Help You Avoid Trouble With A Dirty Or Dishonest Repair Shop[NEWLINE][BOUNDARY][NEWLINE]user: and can i inspect my vehicle before paying?[NEWLINE]agent: of course You have the right to inspect your vehicle at the store before paying for repairs. However, this does not give you the right to remove the vehicle from the shop without paying for repairs, or to inspect it in areas where only authorized employees are allowed.[NEWLINE][BOUNDARY][NEWLINE]user: What if there is a violation of the regulations regarding the repair of the vehicle?[NEWLINE]agent: the DMV will take action against the store. This may include suspending or revoking the store registration and / or imposing fines. If you suffer a financial loss due to a surcharge or unnecessary or poor quality repairs, the administrative law judge presiding over the hearing may offer the store the option to pay restitution. The store may receive a shorter suspension period and / or a lower fine. DMV cannot compel a store to pay restitution.[NEWLINE][BOUNDARY][NEWLINE]user: And how do I know that they are charging me just enough?


user: can you give me details of The "Consumer's Bill Of Rights"[NEWLINE]agent: Under the Repair Shop Act,s [15] you have the following rights when dealing with a repair shop[NEWLINE]agent: you want to request it[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what are my rights?[NEWLINE]agent: You are entitled to the return of all replaced parts, except warranty and exchange parts, but you must ask for them in writing before any work is done.[NEWLINE][BOUNDARY][NEWLINE]user: Are you familiar with ATV? Is it possible for a child under the age of ten to run an ATV?[NEWLINE]agent: A child under 10 can only operate an ATV under adult supervision or without supervision on land that is owned by the parent or guardian.[NEWLINE][BOUNDARY][NEWLINE]user: Who writes a report if I crash an ATV while incapacitated?[NEWLINE]agent: A report will be written by someone who witnessed the accident  or by an investigating police officer.[NEWLINE]user: When do I have to report an  ATV accident?[NEWLINE]agent: You must report an accident if it causes over $1,000 worth of property damages or if it harms or kills someone.[NEWLINE][BOUNDARY][NEWLINE]user: Can I drive my ATV on private owned land?


user: hello i have a complaint regarding a car repair[NEWLINE]agent: A DMV customer service representative will try to resolve the issue by discussing it with you and the store. Approximately half of the complaints received by the DMV are resolved through mediation. If the repair problem is not resolved, your complaint will often be forwarded to a regional DMV office for investigation.[NEWLINE]agent: Did a hearing determine that there were violations?[NEWLINE]user: Yes[NEWLINE]agent: DMV will take action against the store. This may include suspending or revoking the store registration and / or imposing fines. If you suffer a financial loss due to a surcharge or unnecessary or poor quality repairs, the administrative law judge presiding over the hearing may offer the store the option to pay restitution. The store may receive a shorter suspension period and / or or a lower fine. DMV cannot compel a store to pay restitution.[NEWLINE][BOUNDARY][NEWLINE]user: About complaints against a DMV regulated auto company, what type of complaints would be considered a lemon law complaint?[NEWLINE]agent: You can look up lemon law complaints, and see if you should file.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this the Repair Shop Act Works. and that the law of repair shops works?[NEWLINE]agent: NEW YORK STATE DEPARTMENT OF MOTOR VEHICLES Mark JF Schroeder,[NEWLINE][BOUNDARY][NEWLINE]user: What if I ask for help in court and I get a settlement or is one pending?[NEWLINE]agent: restitution through the DMV will not be available.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information?[NEWLINE]agent: on form C-17[NEWLINE]user: Does the repair shop law work?


user: Hello I need information about The "Consumer Bill of Rights"[NEWLINE]agent: Under the Repair Shops Act, you have the following rights when it comes to a repair shop[NEWLINE]agent: Do you want to request an estimate in writing?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I would like more information but I don't know whether to go to the store[NEWLINE]agent: Don't be afraid to ask questions. Store management should take the time to explain repairs and required prices, discuss problems, and tell you about employee training and experience.[NEWLINE][BOUNDARY][NEWLINE]user: SAFETY TRAINING AND INFORMATION is a somewhat related subject. To run an ATV, how old do you have to be?[NEWLINE]agent: A parent or guardian may not knowingly permit or authorize his or her child under age 16 to operate a ATV.[NEWLINE][BOUNDARY][NEWLINE]user: What are rules for operating an ATV?[NEWLINE]agent: You may not operate an ATV other than while seated on the permanent, regular seat and only carry passengers if the ATV is designed to carry a passenger.[NEWLINE][BOUNDARY][NEWLINE]user: What documentation do I need to have when operating an ATV?[NEWLINE]agent: You should carry your ATV safety training course certificate when operating any ATV.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a law about who can operate an ATV?[NEWLINE]agent: Yes, no one inn possession of an ATV can allow any one under the age of 16 to operate an ATV.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I have an accident and damage property but the owner is not around?


user: Hey, Good morning. I recently had to go to a repair shop, but i'm having some issues, Is there something you can do about it?[NEWLINE]agent: There is, but we encourage users to attempt to resolve the issues by themselves first, with the management of the business. In order to do that, we advise you to keep a written record of all your interactions with the business. If a resolution is not possible, then you can come with us.[NEWLINE]agent: Do you want to know how to submit your possible complaint?[NEWLINE]user: No, that's not necessary right now. I think i'll try your first advice.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Say, I have a doubt. Can i ask for those parts which get replaced on my car?[NEWLINE]agent: Sure, You have that right. Be aware that you must write down that request before your car is touched by the service.[NEWLINE][BOUNDARY][NEWLINE]user: Can you please tell me on what should I do if I have complaint regarding the service they did to my vehicle?[NEWLINE]agent: mention it to the dealership management, keep records of all contacts with anyone regarding the vehicle and keep copies of orders and invoices[NEWLINE]user: I'm having problems with a dealer, is there anywhere I could write and state my case[NEWLINE]agent: yes, here is the address...Bureau of Consumer and Facility Services, PO Box 2700-ESP, Albany, NY 12220 - 0700[NEWLINE][BOUNDARY][NEWLINE]user: It says " THIS VEHICLE WAS RETURNED TO THE MANUFACTURER OR DEALER BECAUSE IT DID NOT CONFORM TO ITS WARRANTY", what does that mean[NEWLINE]agent: It is a notice that must be on the vehicle because of a court finding or settlement under the state 's Lemon Law[NEWLINE][BOUNDARY][NEWLINE]user: and what do I need to disclose when transferring the title to a new owner


user: can you give me details of The "Consumer's Bill Of Rights"[NEWLINE]agent: Pursuant to the Repair Shops Act, you have rights[NEWLINE]agent: do you want to know the rights?[NEWLINE]user: yes[NEWLINE]agent:  the repair shop must give you a written estimate of the parts and labor necessary for each specific repair. The shop may charge a reasonable fee for developing a written estimate, but the labor charge for an estimate may not exceed the shop 's usual hourly labor charge. The estimate must list each part and its cost, and show what parts, if any, are either used or not of original quality.[NEWLINE][BOUNDARY][NEWLINE]user: I'm also interested in learning more about the complaint against DMV. What if it's a lemon law complaint, though?[NEWLINE]agent: file a Lemon Law Complaint.Once your complaint has been filed a Consumer Services Representative CSR from DMV will be assigned to handle your complaint[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you on what should I need to do in case the shop creates a written work order for my vehicle?[NEWLINE]agent: it must give you a copy[NEWLINE][BOUNDARY][NEWLINE]user: What Happens my Your Complaint?[NEWLINE]agent: A DMV customer service representative will try to resolve the problem by discussing it with you and the shop. About half the complaints received by DMV are resolved through mediation. If the repair problem is n't resolved, your complaint will often be referred to a DMV regional office for investigation[NEWLINE]agent:  If a hearing determines there were violations?[NEWLINE]user: it's not my case[NEWLINE]agent: you receive a court settlement or one is pending?[NEWLINE]user: yes[NEWLINE]agent: restitution through DMV is not available.[NEWLINE][BOUNDARY][NEWLINE]user: When repairs are completed?


user: I had some bad work done on my car and now what do I do to fix this?[NEWLINE]agent: You should attempt to resolve the issue with the management of the business. Don't forget to keep a written record of all contacts with management in addition to details about the repair.[NEWLINE]agent: Would you like to know how to file a complaint online?[NEWLINE]user: no, not yet I will try to fix the problem with the shop first[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what happens if I end up filing a complaint and they are responsible?[NEWLINE]agent: DMV will take action against the shop. This may include suspending or revoking the shop's registration and/or imposing fines. If you suffer a financial loss due to overcharging or unnecessary or poor quality repairs, the administrative law judge presiding at the hearing may offer the shop the option of paying restitution.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what are the things I need to do if I want to complain the shop?[NEWLINE]agent: *makes no sense*[NEWLINE][BOUNDARY][NEWLINE]user: Alright. What if I'm the seller of a vehicle?[NEWLINE]agent: In that case the vehicle will immediately belong to the new owner, as soon as you sign.[NEWLINE]user: You are talking about the line for "Seller's Signature", right?[NEWLINE]agent: That is correct.[NEWLINE][BOUNDARY][NEWLINE]user: What would I have to do if I was the new owner?


user: xdfsgrg[NEWLINE]agent: Alright, first you need to try to resolve the issue with the management of the business and keep a written record of all contacts with management in addition to details.[NEWLINE]agent: Are interested to do this process electronically?[NEWLINE]user: Sound interesting, but no, thanks.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: It's possible to get an inspection related to a check after the repair?[NEWLINE]agent: Yes, it's possible. To make sure everything is correct.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about Plead Guilty. What should I do if I enter a guilty plea?[NEWLINE]agent: fill in requested information, sign it, either mail it with your payment or bring your payment to any TVB office[NEWLINE][BOUNDARY][NEWLINE]user: what about suspensions?[NEWLINE]agent: as the number of suspensions you have increases. a driver is suspended for a ticket not answered and fine not paid[NEWLINE][BOUNDARY][NEWLINE]user: when can i leave my hearing?[NEWLINE]agent: the ALJ will decide whether or not you are guilty[NEWLINE][BOUNDARY][NEWLINE]user: what if i plead not guilty?[NEWLINE]agent: your case wull be heard by a dmv administrative law judge[NEWLINE]user: can i bring witnesses?


user: What does a standard complaint process entail?[NEWLINE]agent: Has a complaint been filed against you?[NEWLINE]user: No.[NEWLINE]agent: Has the complaint been resolved with the CSR?[NEWLINE]user: Not even.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to take this in front of a judge, can you run me through what will happen?[NEWLINE]agent: Yes if it goes to court you are entitled to hire an attorney and to bring that attorney to the hearing.   The DMV will be the petitioner and the complainant may be a witness for the case.[NEWLINE]agent: And would you like to know for after the hearing?[NEWLINE]user: No that's okay, I've already read about that.[NEWLINE]agent: There is a difference between civil and criminal outcomes, does that apply to you?[NEWLINE]user: Yes could I lose my truck?[NEWLINE]agent: You must pay all fines and penalties in order to maintain your operating privilege. You will receive a letter from the DMV shortly after the hearing.[NEWLINE][BOUNDARY][NEWLINE]user: a somewhat related issue, I need to file a complaint against the DMV regulated auto company, by what means could I do it?


user: Hello I need information about AFI's investigation process[NEWLINE]agent: AFI will carry out a formal investigation. The result may not be an action, a warning letter, an investigation notice placed in your file, or a formal administrative hearing before an ALJ administrative law judge.[NEWLINE]agent: Do you want to know what Vehicle Safety does when it begins the hearing process?[NEWLINE]user: no i don't know what it does[NEWLINE]agent: Do you want to know what happens if you accept the exemption?[NEWLINE]user: do not[NEWLINE]agent: want to know what to do if the offer is rejected?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: And how can I get an opportunity for a hearing exemption?[NEWLINE]agent: When Vehicle Safety begins the hearing process, you may be offered the opportunity through a "hearing waiver" to admit the charges and pay a specific monetary fine and / or accept a suspension.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. How can I learn more about the DMV's information and hearing process?


user: If I have a Complaint filed against my business[NEWLINE]agent: The New York State Department of Motor Vehicles DMV regulates all repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses in New York[NEWLINE]agent: you want to know how to legally operate as such a business[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: but what would be the requirements?[NEWLINE]agent:  you must register with the DMV. Once your application is approveds  you will receive a certificate from the DMV[NEWLINE][BOUNDARY][NEWLINE]user: ok I already have them, however before sending my request, what if I don't have an authority certificate?[NEWLINE]agent: Wait. I understand that you don't have a Certificate of Authority?[NEWLINE]user: Yes, i do not have that yet. Is there a problem?[NEWLINE]agent: In fact, there is. If you are lacking that document, then please do not submit your application to us yet.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, o.k, didn't know that was such a deal. I'll have to get it then. Anyway, do you have any other channel for information?


user: Hi there. I have a issue with a complaint filed against me.[NEWLINE]agent: You must know the new york state department of motor vehicles DMV regulates all the vehicle related businesses in new york.[NEWLINE]agent: Are you operating any business related to this area?[NEWLINE]user: No, I don't have anything related to that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: But what would I need if I want to do business on that area?[NEWLINE]agent: You need to register with the DMV and once your application is approved yo will get the certification from the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to know more about on-site investigations.[NEWLINE]agent: When the automotive facilities inspector AFI arrives to inspect your facility, they will be checking that you have the following items permanently mounted signs visible from the street the AFI will deny your application if the signs are not clearly visible proof of identification for everyone named on the application driver license or other government issued photo ID. When the automotive facilities inspector arrives on the scene for an on-site investigation, what will happen?[NEWLINE][BOUNDARY][NEWLINE]user: What is required to become a licensed Inspection Station in the state of New York?[NEWLINE]agent: If you want to become a licensed Inspection Station by the DMV in New York state then you should consult the DMV Commissioner's Motor Vehicle Inspection Regulations.[NEWLINE][BOUNDARY][NEWLINE]user: What topic should I look for?[NEWLINE]agent: You should look for the topic under Inspection.[NEWLINE][BOUNDARY][NEWLINE]user: Is the DMV Commissioner's Motor Vehicle Inspection Regulations able to be downloaded?[NEWLINE]agent: Yes, you can download them and read Facility Requirements Inspection Stations.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I do not have proof of Workers Compensation Insurance at this time?


user: Someone filed a complaint against my business and I need help understanding the complaint process.[NEWLINE]agent: Was the complaint filed against you?[NEWLINE]user: No, against my business.[NEWLINE]agent: Has the complaint yet to be resolved by the CSR?[NEWLINE]user: Yeah, it hasn't been resolved yet.[NEWLINE]agent: Since the CSR was not able to resolve your complaint, your case will now be sent to an Automotive Facilities Inspector for a formal investigation.[NEWLINE]user: How frequently must a vehicle with an MGW of more than 8500 pounds be inspected?[NEWLINE]agent: Vehicles with a MGW over 8500 pounds must get an annual diesel emission inspection.[NEWLINE]user: and if the vehicle is newer than model year 1997 and with a GVWR less than 8501 pounds?[NEWLINE]agent: if the vehicle is also a non-exempt diesel-powered vehicle registered in NY state then it must get an annual OBDII emissions inspection and are exempt from the diesel emissions inspection.[NEWLINE]user: What would be the case if the diesel-powered vehicle is registered in NY State and is older than model year 1996 with a GVWR less than 8501 pounds?[NEWLINE]agent: in that case, the vehicle is exempt from the OBDII emissions inspection, the low - enhanced emissions inspection, or the diesel emissions inspection.[NEWLINE][BOUNDARY][NEWLINE]user: what is needed to become a diesel emissions inspection station?


user: need to know more about this complaint that I got[NEWLINE]agent: Has a complaint been filed against you?[NEWLINE]user: yes, that is why I need more info[NEWLINE]agent: A Consumer Services Representative from the DMV will contact you in an attempt to resolve this complaint.  They will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability.[NEWLINE][BOUNDARY][NEWLINE]user: what happens if I reject whatever they offer and I want to fight?[NEWLINE]agent: If the offer is rejected, a hearing will be held.[NEWLINE][BOUNDARY][NEWLINE]user: Are you aware of the significance of learning how to become an authorized inspection station?[NEWLINE]agent: o become a licensed Inspection Station by the Department of Motor Vehicles DMV in New York Statesconsult the DMV Commissioner s Motor Vehicle Inspection Regulations pdf CR-79download and read Facility Requirements Inspection Stations pdf  VS-143[NEWLINE][BOUNDARY][NEWLINE]user: What else do I need to know?[NEWLINE]agent:  In addition to the items listed above, the AFI will be examine your location for these characteristicss a mailbox at the business address dedicated to your business only mailboxes shared with other businesses or entities are not acceptable[NEWLINE][BOUNDARY][NEWLINE]user: and how is the process by mail[NEWLINE]agent: Send your completed application, a copy of your Sales Tax Certificate of Authority and all fees to[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: Inspection[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of Computerized Vehicle Inspection System


user: Hey, good evening. Can you talk me about the process behind a complaint against a inspection station?[NEWLINE]agent: Has a complaint been filed against you?[NEWLINE]user: No, thankfully no.[NEWLINE]agent: Are you asking about this because you have a unresolved complaint then?[NEWLINE]user: No, i'm not asking for that neither.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: You know, it doesn't matter. Look, please clarify me something. Lets say there's a process and i get some penalties from the judge. What should i do there then?[NEWLINE]agent: Most important thing there is that your actions have to be aimed to not lose your operating privileges. So, best advice is to pay any fines and penalties imposed by a judge. In any case, you get a notification letter from DMV shortly after the process.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd also like to know How do I place a complaint against a DMV regulated automotive business? can I email them?[NEWLINE]agent:  Attach and then email the completed report as well as any supporting documents to[NEWLINE]user: I also need more info about Complaint process. And does the same thing happen when there is an unresolved complaint?[NEWLINE]agent: Not quite. In that scenario, your case would be sent to an Automotive Facilities Inspector for a formal investigation. When that happens, is advisable to cooperate fully with DMV's inquiries.[NEWLINE][BOUNDARY][NEWLINE]user: I guess there could be a chance to just pay up and be free of furhter process, isn't?


user: Hi. I would like to get some orientation on a complaint.[NEWLINE]agent: Is this complaint against you?[NEWLINE]user: Yes, is against me.[NEWLINE]agent: Alright. If the complaint is against you, then a consumer services representative from the dmv will contact you so this complaint find a resolution.[NEWLINE][BOUNDARY][NEWLINE]user: But they will contact me about the specific problem I got, right?[NEWLINE]agent: That's right. They are advised to contact the dmv consumer and facilities services complaint unit.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply to DMV if I don't have proof of workers' compensation insurance?[NEWLINE]agent: Don't do it! it is a required document for registration so i suggest you to get it first before applying.[NEWLINE][BOUNDARY][NEWLINE]user: In addition to the listed items on the website, what will the AFI do? I'm kind of lost in that section.[NEWLINE]agent: the AFI will be examine your location for these characteristics:A mailbox at the business address dedicated to your business only.[NEWLINE][BOUNDARY][NEWLINE]user: What is necessary to become a licensed inspection station? Where can i find information regarding this


user: Tell about the investigation process[NEWLINE]agent: The AFI will conduct a formal investigation. The result may not be any action, an investigation notification warning letter placed in your file, or a formal administrative hearing before an administrative law judge (ALJ).[NEWLINE]agent: Did the vehicle safety start the hearing process?[NEWLINE]user: No, not yet[NEWLINE]agent: Was the waiver accepted?[NEWLINE]user: Yes, it was[NEWLINE]agent: In that case, no hearing is required[NEWLINE][BOUNDARY][NEWLINE]user: I'm hoping to find out as well. How do I file a complaint against a DMV-licensed auto shop? Is it okay if I send everything I have?[NEWLINE]agent: Send the complaint report and any supporting documents[NEWLINE][BOUNDARY][NEWLINE]user: I understand, I have a question about the hearing process, what happens if I am revoked in this?[NEWLINE]agent: Then you need to surrender all supplies and cease to operate[NEWLINE][BOUNDARY][NEWLINE]user: What if the offer is rejected?[NEWLINE]agent: A hearing must be held[NEWLINE][BOUNDARY][NEWLINE]user: And what happens if the ALJ only imposes civil penalties?


user: how is the claim process for concession companies and carriers[NEWLINE]agent: complaint has been filed against you?[NEWLINE]user: yes[NEWLINE]agent: a Consumer Services Rep from the DMV will contact you in an attempt to resolve this complaint. The CSR will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability[NEWLINE][BOUNDARY][NEWLINE]user: About the proof of business name, can I send any other paper if I do not have this proof of business name? Without this I could send the application to the DMV?[NEWLINE]agent: Don't Submit a DMV Application Yet!    Corporations and LLC: You must send a copy of your State Department filing receipt. Instructions for filing can be found on the New York State Department website[NEWLINE][BOUNDARY][NEWLINE]user: How do I register as a licensed retail distributor?[NEWLINE]agent: To Register as a New York State Department of Motor Vehicle Licensed Retail Dealer   consult the Regulations of the DMV Commissioner for dealers and transporters of motor vehicles pdf CR-78   download and read Installation Requirements - Distributors / Carriers pdf[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't have my Certificate of Authority?[NEWLINE]agent: Don't submit an application with the DMV yet!    The authority certificate and sales tax identification number are issued by the New York State Department of Taxation and Finance DTF. You can apply by visiting the NY State DTF website. Be sure to record your sales tax ID on the original Installation Request.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?


user: how is the hearing process[NEWLINE]agent: You are entitled to hire an attorney and to bring that attorney to the hearing. The DMV is the petitioner is this case and the complainant may be a witness for the case[NEWLINE]agent: you already have your hearing result[NEWLINE]user: yes[NEWLINE]agent: the ALJ may sustain some, all, or none of the charges. There may be no action, a warning, the imposition of a suspension, revocation, and/or civil penalties[NEWLINE][BOUNDARY][NEWLINE]user: Okay, that's it. I'd also like to learn more about the DMV-regulated automobile industry. What happens if I don't get a satisfactory resolution?[NEWLINE]agent: Y can file a complaint by submitting a Vehicle Safety Complaint Report PDF VS-35 along with any supporting documents to the DMV Consumer & Facilities Services Complaint Unit.To submit electronically, download the complaint report available at the link above to your personal device  Attach and then email the completed report as well as any supporting documents.[NEWLINE][BOUNDARY][NEWLINE]user: I have a fine in my business, if I cancel it and meet the suspension period, can I operate again?[NEWLINE]agent: you will be back in business after complete compliance[NEWLINE]user: if I appeal?[NEWLINE]agent:  you have 60 days from the date of the ALJs decision to file the Appeal From DMV Hearing Determination PDF AA-33A, which must be accompanied by the appropriate filing fee[NEWLINE][BOUNDARY][NEWLINE]user: If a complaint has been filed against me[NEWLINE]agent:  a Consumer Services Rep from the DMV will contact you in an attempt to resolve this complaint. The CSR will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability[NEWLINE][BOUNDARY][NEWLINE]user: Si el ALJ solo impone sanciones civiles?


user: Hello I need information about the Claim Process[NEWLINE]agent: Has a complaint been filed against you?[NEWLINE]user: do not[NEWLINE]agent: and your complaint is not resolved with the CSR?[NEWLINE]user: Yes[NEWLINE]agent: If the complaint is not resolved with the CSR, the case will be sent to an AFI Automotive Facilities Inspector for a formal investigation.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know what a surety bond is, and how do we know if the bond will be more or less than the stated amount?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer. We have a chart you can look at[NEWLINE][BOUNDARY][NEWLINE]user: something else I want to ask is if a temporary registration is about to expire can we still sell and get another temporary registration for now and get the title later?[NEWLINE]agent: If you can't get the title certificate you can not get another temporary registration, and according to the DMV Commissioner's Regulations, you cannot sell a vehicle if you do not have proof of ownership.[NEWLINE][BOUNDARY][NEWLINE]user: as is sale?


user: I need help with complaints[NEWLINE]agent: Has a complaint been filed against you?[NEWLINE]user: no, we haven't gotten one but I am helping someone with an active complaint[NEWLINE]agent: Has the complaint not been resolved with the CSR?[NEWLINE]user: yes it is still being resolved[NEWLINE]agent: The case will be sent to an Automotive Facilities Inspector for a formal investigation.  Costly penalties, fines, and the loss of valuable customers can be avoided by responding to all DMV inquiries in a timely manner.[NEWLINE][BOUNDARY][NEWLINE]user: Now I have a completely unrelated concern about bond amounts. How do we know how much the bond would cost more or less?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer. We have a chart you can look at[NEWLINE][BOUNDARY][NEWLINE]user: something else I want to ask is if a temporary registration is about to expire can we still sell and get another temporary registration for now and get the title later?[NEWLINE]agent: If you can't get the title certificate you can not get another temporary registration, and according to the DMV Commissioner's Regulations, you cannot sell a vehicle if you do not have proof of ownership.[NEWLINE][BOUNDARY][NEWLINE]user: as is sale?


user: I need to know more about dealing with complaints[NEWLINE]agent: Has a complaint been filed against you?[NEWLINE]user: yes[NEWLINE]agent: Okay, a Consumer Services Rep from the DMV will contact you in an attempt to resolve this complaint. The CSR will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability.[NEWLINE]user: another query concerning (MV-50). When we fill out form mv50 for a wholesale transaction, what do we put down for the sale price?[NEWLINE]agent: The selling price is not required on form MV-50 when a vehicle is sold wholesale.[NEWLINE][BOUNDARY][NEWLINE]user: how do we know what the bond amount will be more or less?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer. We have a chart you can look at[NEWLINE][BOUNDARY][NEWLINE]user: something else I want to ask is if a temporary registration is about to expire can we still sell and get another temporary registration for now and get the title later?[NEWLINE]agent: If you can't get the title certificate you can not get another temporary registration, and according to the DMV Commissioner's Regulations, you cannot sell a vehicle if you do not have proof of ownership.[NEWLINE][BOUNDARY][NEWLINE]user: as is sale?


user: I need a quick lesson on complaints and all of that[NEWLINE]agent: Has a complaint been filed against your business?[NEWLINE]user: yes[NEWLINE]agent: Okay, well a Consumer Services Rep from the DMV will contact you in an attempt to resolve this complaint. The CSR will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability.[NEWLINE][BOUNDARY][NEWLINE]user: what if we think there was no wrongdoing from our part and we say no to resolving this in favor of the person who complained?[NEWLINE]agent: If any offer is rejected then a hearing must be held[NEWLINE][BOUNDARY][NEWLINE]user: who gets involved if we don't come to an agreement when the DMV consumer rep tries to resolve this?[NEWLINE]agent: If it is not resolved the case will be sent to an Automotive Facilities Inspector for a formal investigation.[NEWLINE][BOUNDARY][NEWLINE]user: What must Corporations and Limited Liability Companies (LLCs) do?[NEWLINE]agent: If you re a Corporation or LLC you must submit a copy of your Filing Receipt from Department of State and instructions can be found on NY State website.[NEWLINE][BOUNDARY][NEWLINE]user: What if I do not have Proof of Workers Compensation Insurance?[NEWLINE]agent: Then you don't have Proof of Workers Compensation Insurance?[NEWLINE]user: Yes, I do not have proof of Workers Compnesation Insurance.


user: Hello there. How are you doing? I came here because there was a complaint filed against me and I don't know what to do about it.[NEWLINE]agent: Then you're in the right place. First of all, you should know that the New York State Department of Motor Vehicles (DMV) regulates all repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses in NY State.[NEWLINE]user: Yes. And if I want to run a business legally?[NEWLINE]agent: Then you must register with the DMV. Once your application is approved you will receive a certificate from the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Another question is what should we put on the form mv50 for the selling price on a wholesale transaction?[NEWLINE]agent: The selling price is not required on form MV-50 when a vehicle is sold wholesale.[NEWLINE][BOUNDARY][NEWLINE]user: how do we know what the bond amount will be more or less?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer. We have a chart you can look at[NEWLINE][BOUNDARY][NEWLINE]user: something else I want to ask is if a temporary registration is about to expire can we still sell and get another temporary registration for now and get the title later?[NEWLINE]agent: If you can't get the title certificate you can not get another temporary registration, and according to the DMV Commissioner's Regulations, you cannot sell a vehicle if you do not have proof of ownership.[NEWLINE][BOUNDARY][NEWLINE]user: as is sale?


user: Tlak me about the Graduated License Law and Restrictions for Drivers under 18, please.[NEWLINE]agent: In addition to the learner permit restrictions that apply to everyone, the Graduate License Law imposes restrictions on drivers under the age of 18 who have a Junior Learner's Permit or a Junior Class DJ, MJ, or DJMJ driver's license. The restrictions depend on other factors.[NEWLINE]agent: Have you met the restrictions?[NEWLINE]user: Yes, I've met.[NEWLINE]agent: Perfect! Your junior learner permit or junior driver will not be suspended or revoked, which is what could happen if you do not comply with the restrictions.[NEWLINE][BOUNDARY][NEWLINE]user: How far am I allowed to drive?[NEWLINE]agent: Your driving privileges will vary depending on the geographic region in which you will be driving. You can drive to upstate New York, which is defined as any county north of the New York border.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm 16 years old and I have a learner permit?[NEWLINE]agent: If you are 16, you must obey any restrictions imposed by the state that issued your permit.[NEWLINE][BOUNDARY][NEWLINE]user: Where else can I drive?[NEWLINE]agent: New York City which is defined by the five Boroughs[NEWLINE][BOUNDARY][NEWLINE]user: Can I drive outside of New York State?[NEWLINE]agent: You can do it, but first you must make sure your learner permit or driver license is valid to drive outside your home state.[NEWLINE][BOUNDARY][NEWLINE]user: I'm 17, can I get a class D or M license?


user: can you give me details of The Graduated License Law and Restrictions for Drivers under 18[NEWLINE]agent:  In addition to the learner permit restrictions that apply to everyone  , the Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license Class DJ, MJ or DJMJ. The restrictions depend on0[NEWLINE]agent: desea conocer si Si no cumple con las restricciones?[NEWLINE]user: yes[NEWLINE]agent: your junior learner permit or junior driver license could be suspended or revoked for 60 days[NEWLINE][BOUNDARY][NEWLINE]user: hasta donde puedo llegar conduciendo?[NEWLINE]agent: Your driving privileges will vary depending on which of the following three geographic regions you will be driving insUpstate New York which is defined as any county north of the NYC border[NEWLINE][BOUNDARY][NEWLINE]user: Can I drive in New York State with a learner permit, junior learner or junior driver license from another state?[NEWLINE]agent:  you are under age 16?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I drive outside of New York State with a junior driver's license?[NEWLINE]agent:  You may drive outside New York State with your NY State junior learner permit or junior driver license if it is allowed by the laws of the other state[NEWLINE][BOUNDARY][NEWLINE]user: If I don't change my junior license to a senior license


user: I'm under 18 and would like to get a learner's permit and would like to know about any restrictions that might entail.[NEWLINE]agent: For those under 18 years of age, the Graduated License Law places restrictions on drivers who have a junior learner permit or junior driver license Class DJ, MJ or DJMJ.[NEWLINE]agent: Would you like to know the penalties for non-compliance?[NEWLINE]user: Yes please.[NEWLINE]agent: Non-compliance would mean that your junior learner permit or junior driver license could be suspended or revoked for 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a different class license if I am under 18?[NEWLINE]agent: Are you 17 years of age?[NEWLINE]user: No I am 16.[NEWLINE]agent: Once you become 17 you will be eligible to change your junior license to a senior license. Would you like to know the details?[NEWLINE]user: No I'll find out later.[NEWLINE]agent: Are you sure, it is important?[NEWLINE]user: Okay then, shoot.


user: Hello, hope you're in good health. I came here to ask about the graduated license law and restrictions for drivers under 18. What can you tell me about it?[NEWLINE]agent: In addition to the learner permit restrictions that apply to everyone, the Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license Class DJ, MJ or DJMJ.[NEWLINE]agent: Do you NOT comply with these restrictions?[NEWLINE]user: No, I do comply. I would never willingly violate the law.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to change my junior license to a senior license?[NEWLINE]agent: Simply bring your junior license and the Student Certificate of Completion (MV-285) that you received from your instructor to any DMV office. You must return your certificate and junior license to receive the senior license.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see. And can you tell me more about the new CDL restrictions?[NEWLINE]agent: New CDL restrictions are defined by the Federal Motor Carrier Safety Administration FMCSA are available on our website and may affect CLP holders when taking a Skills Test in a vehicle without full airbrakes and/or a manual transmission.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Anything else I should know?[NEWLINE][BOUNDARY][NEWLINE]agent: Are you wondering if you get a temporary CDL after you pass your road test?[NEWLINE]user: Yes, will I?[NEWLINE]agent: No. Effective May 23, 2014, the New York State DMV will no longer issue a 10-day temporary license document upon successful completion of a Commercial Driver License skills test, in order to comply with the Federal self-certification and medical certification requirements for commercial drivers.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to pass the HazMat test for my NY CDL?


user: I need some graduated license law info for a driver younger than 18 with a learners permit[NEWLINE]agent: In addition to the learner permit restrictions that apply to everyone, the Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license (Class DJ, MJ or DJMJ).[NEWLINE]agent: Did you need information on what happens if you don't comply with theses restrictions?[NEWLINE]user: yes[NEWLINE]agent: Your junior learner permit or junior driver license could be suspended or revoked for 60 days if you don't comply with the restrictions.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use my Pennsylvania learner permit to drive in New York?[NEWLINE]agent: Yes, but you must obey any restrictions imposed by the state that issued your permit and any New York State rules in place.[NEWLINE][BOUNDARY][NEWLINE]user: what are some of the restrictions in NY?[NEWLINE]agent: The restrictions depend on whether you have a junior learner permit or a junior driver license, and where and when you will be driving in New York State[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more information on the regions that will affect your driving restrictions?[NEWLINE]user: yes, I'm in Buffalo is that part of anything?[NEWLINE]agent: Your driving privileges will depend on what was set for Upstate New York which is defined as any county north of the NYC border[NEWLINE][BOUNDARY][NEWLINE]user: how do I change my jr license to a senior license?[NEWLINE]agent: bring your junior license and the Student Certificate of Completion that you received from your instructor to any DMV office[NEWLINE]user: what if I never change my junior license to a senior license?


user: under 18 restrictions[NEWLINE]agent: The Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license.  These restrictions will depend on various factors.[NEWLINE]user: what if I don't do the restrictions?[NEWLINE]agent: Your junior learner permit or junior driver license could be suspended or revoked for 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: can I get a motorcycle license if I'm not 18 yet?[NEWLINE]agent: Are you 17?[NEWLINE]user: yes I am[NEWLINE]agent: You would be eligible for a senior driver license, Class D or M, if you have a junior driver license or limited junior driver license and have completed a state-approved high school or college driver education course.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, this is for form request. Is the MV-15 type useful if I'm looking for a title record abstract?[NEWLINE]agent: That's correct. Is a standard form that can be used for both of the procedures.[NEWLINE][BOUNDARY][NEWLINE]user: And can be even be used to know about other person record information?


user: I'm here because of the graduated license law[NEWLINE]agent: Okay, in addition to the learner permit restrictions that apply to everyone, the Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license.[NEWLINE]agent: Are you here because you failed to comply with these restrictions?[NEWLINE]user: no I'm good...I think[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what is my geographic driving region if I'm in Buffalo?[NEWLINE]agent: You are in Upstate New York which is defined as any county north of the NYC border.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what will happen to my driver license if ever I have a driving violation and still under the age of 21?[NEWLINE]agent: If you are under the age of 21 when you commit an out-of-state alcohol or drug related driving violation and are convicted of the violation, your New York State driver's license will be revoked for at least one year[NEWLINE]user: What if you have a previous alcohol or drug related driving conviction?[NEWLINE]agent: Your license will be revoked for at least one year or until the age of 21, whichever is longer.[NEWLINE][BOUNDARY][NEWLINE]user: And what happens to the license when there are convictions for criminal negligence, murder or assault?


user: Can you help me learning about the graduated license law and restrictions for drivers under 18?[NEWLINE]agent: The Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license Class DJ, MJ, or DJMJ.[NEWLINE]agent: Have you complied with the restricitions?[NEWLINE]user: Yes, I have complied with the restrictions.[NEWLINE]agent: If you don't, your junior learner permit or junior driver license could be suspended or revoked for 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: Does it depend where I am driving for privileges?[NEWLINE]agent: Yes,  your driving privileges vary depending which geographic region you will be driving.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am under 18?[NEWLINE]agent: The regional junior learner permit and junior driver license restrictions are explained on this page.[NEWLINE]user: Am I able to driver in NY State with a learner permit, junior learner or junior driver license from another state if under 16?[NEWLINE]agent: Even if you hold a permit or license issued by another state, as long as you are under 16 you cannot drive in NY State.[NEWLINE]user: What if I am age 16 or older and hold the learner permit, junior permit, or junior driver license from another state beside NY?


user: hello how I get a military skills test exemption[NEWLINE]agent: Do you have military experience driving commercial motor vehicles?[NEWLINE]user: Yes[NEWLINE]agent: In that case you can request an exemption from the NYS CDL skills test when you apply for a CDL.[NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Currently you must have a valid New York State Driver's License or have a valid exit from the State Driver's License to be exchanged for a New York State Driver's License  meet all other requirements to qualify for a New York State commercial driver's license; See Get a Commercial Driver's License[NEWLINE]user: What requirements do I need to meet to qualify for this exemption?[NEWLINE]agent: As I told you earlier, you must currently have a valid New York State driver's license or have a valid state driver's license exit to be exchanged for a New York State driver's license that   meet all other requirements to qualify for a New York State commercial driver's license; See Obtain a Commercial Driver's License[NEWLINE]user: I have to take the exams again or I can just go and apply for the license. What steps should I take if I receive a Notice of License Breach and Downgrade?


user: Hello. I would like to know about how to get a military skills test waiver, please.[NEWLINE]agent: Do you have any experience driving military commercial motor vehicles?[NEWLINE]user: Not for the army but I have experience on driving commercial vehicles.[NEWLINE]agent: Do you know the requirements you need to meet for this kind of waiver?[NEWLINE]user: Not really, that's why I'm looking for information.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Great. What do I need to do this kind of waiver?[NEWLINE]agent: We need you to provide the application date if you are in active service or your date of being discharged from the military.[NEWLINE][BOUNDARY][NEWLINE]user: Btw, are you familiar with the CDL? What do I need to get a commercial driver's license in New York State?[NEWLINE]agent: Very easy, just request your CDL at a DMV office and deliver your CDL out of state.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Let me ask another question. Could you give me the address of the DMV office. Can you give me more information?[NEWLINE]agent: If you need more information, you can see the driver license class descriptions MV-500c.[NEWLINE]user: Do I need to have a license already to get the waiver?