user: Hello there. Hope you are doing well. I wanted to change my contact information online and need some assistance with that. Can you help me out?[NEWLINE]agent: You want to change your VA direct deposit and contact information, is that correct?[NEWLINE]user: No, not my VA direct deposit information.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Just the contact information will be fine. It didn't let me log in with my HealtheVet credentials. Do I need another account?[NEWLINE]agent: Yes, you 'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see. Are there any other ways to do it? I want to avoid creating another account.[NEWLINE]agent: Yes, you can change your information by mail or phone.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to change your information by mail then?[NEWLINE]user: No, not by mail. It's even less convenient for me.[NEWLINE][BOUNDARY][NEWLINE]agent: I see. Would you like to change your information by phone then?[NEWLINE]user: Yes, by phone is fine with me.


user: how do you Change your VA direct deposit information[NEWLINE]agent: Change your VA direct deposit information for disability compensation, pension benefits, or education benefits online[NEWLINE][BOUNDARY][NEWLINE]user: DO I need to sign into my e benefits to change my Va direct deposit?[NEWLINE]agent: do you need ot change it?[NEWLINE]user: yes[NEWLINE]agent: ok great  you 'll need a Premium DS Logon account[NEWLINE][BOUNDARY][NEWLINE]user: What  If you move or change your mailing address[NEWLINE]agent:  You can change your address and other contact information in your VA.gov profile.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information on Disability compensation and pension benefit payments[NEWLINE]agent: We're testing out the direct deposit feature on VA.gov[NEWLINE]agent: Do you see the direct deposit feature in your profile?[NEWLINE]user: no[NEWLINE]agent: Do you see the direct deposit feature in your profile?[NEWLINE]user: yes


user: I was wondering how to change my contact information online. Maybe you can help me?[NEWLINE]agent: You'll need to sign in to eBenefits to do so. Would you like to learn more about this feature?[NEWLINE]user: Yes, please.[NEWLINE]agent: First of all, you'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won t work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. There is something else I've been meaning to ask you. What if my disability got worse over the years? I have the impression that it did.[NEWLINE]agent: If your disability gets worse, you can file a claim for an increase in benefits or file for a VA disability increase.[NEWLINE][BOUNDARY][NEWLINE]user: As a result, it didn't fit. However, I have another problem. I've been waiting for a disability payment for over two weeks and have yet to obtain it. So, what do I do now?[NEWLINE]agent: In that case you should call the Veterans Help Line at 800-827-1000 TTY: 800-829-4833. We're here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks for the number. I think it might have to do with the fact that I recently moved. Can I change my address online using my profile?[NEWLINE]agent: Of course. You can sign in to VA.gov and change your address and other contact information in your VA.gov profile. This will update your information across disability compensation, pension benefits, claims and appeals, Vocational Rehabilitation & Employment VR&E, and VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Can I also change other information than my address online then?[NEWLINE]agent: Yes. You can change your information online, or contact your nearest VA regional benefit office or eligibility office.[NEWLINE][BOUNDARY][NEWLINE]user: Can you guide my through the process of changing my address online?


user: I need to know if there are other ways to change my contact information, other than online.[NEWLINE]agent: Yes, you can change your information by mail or phone, for example.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know more about changing it by mail?[NEWLINE]user: Yeah, of course.[NEWLINE]agent: In that case you'll need to fill out a VA Direct Deposit Enrollment VA Form 24-0296 and mail it to us.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I can do that. Will do that, in fact. Oh, and do I have to contact VA if my information need to be updated?[NEWLINE]agent: Yes, it's important to update your information with us if you change your marital status, have a baby, adopt a child, or experience any other life change that could affect your rating or payment.[NEWLINE][BOUNDARY][NEWLINE]user: I see, makes sense. What if my disability just took a turn for the worse? Do I need to report that too?[NEWLINE]agent: In that case, you can file a claim for an increase in benefits or file for a VA disability increase.[NEWLINE][BOUNDARY][NEWLINE]user: Back to the question before, what happens if I move or change my address? We're planning to move into a new home soon.[NEWLINE]agent: Make sure to update your contact information so we send information about your benefits and services as well as any prescriptions, lab test results, or appointment reminders you may need to the right location.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I put it on my list. Let's talk about disability increase again. What if my disability rating exceeds 30%?


user: How do I change some information on my VA direct deposit please?[NEWLINE]agent: You'll need to create a Premium DS Logon account and sign in to eBenefits.[NEWLINE]user: I can't do it online, is there another way?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Can I change the type of account I have to Premium?[NEWLINE]agent: Yes just go to eBenefits to upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: What if I've had a recent setback and my condition is worse, can I prolong my benefits?[NEWLINE]agent: In the event that your disability gets worse, you can file a claim for an increase in VA benefits.[NEWLINE][BOUNDARY][NEWLINE]user: So if I can't do this online, what other ways are there to update my information?[NEWLINE]agent: Besides the online route, you can change your information by mail or phone.[NEWLINE][BOUNDARY][NEWLINE]user: What form do I send by mail?[NEWLINE]agent: Fill out a VA Direct Deposit Enrollment VA Form 24 - 0296.[NEWLINE][BOUNDARY][NEWLINE]user: I'm moving soon and would like to eventually change my address, is that possible?


user: Hello, I'm looking for additional information on careers. Can you help me?[NEWLINE]agent: Of course. On our page you can, for example, view the current subsistence allowance rates to find out the amount we'll provide to help you pay for basic needs like food and clothing if you're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn more about other VA benefits and services?[NEWLINE]user: Yes, that'd be great.[NEWLINE][BOUNDARY][NEWLINE]user: I want to ask about  VA benefits and services, what post-9/11 GI Bill benefits are there?[NEWLINE]agent: Post-9/11 GI Bill If you need help paying for school or job training and have served on active duty after September 10, 2001, find out if you can get educational benefits through the Post-9/11 GI Bill.[NEWLINE][BOUNDARY][NEWLINE]agent: We can help you explore options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: I'd rather chat on the phone with others. Do you have a contact number?[NEWLINE]agent: Of course. You can call our VA benefits hotline: 800 - 827 - 1000; eBenefits technical support: 800 - 983 - 0937;  or MyVA311 for help: 844 - 698 - 2311.[NEWLINE]user: Do you perhaps also have a number for people hard of hearing? I have some issues understanding people sometimes. I'm not the youngest anymore.[NEWLINE]agent: Yes, we do. Simply call TTY: 711.[NEWLINE][BOUNDARY][NEWLINE]user: Great, thanks a bunch. Can you tell me about the subsistence allowance rates again? Sorry, I got sidetracked.[NEWLINE]agent: Of course. On our page you can, for example, view the current subsistence allowance rates to find out the amount we'll provide to help you pay for basic needs like food and clothing if you're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, and can I write you more questions online if I need to?[NEWLINE]agent: Yes, feel free to ask a question online, whenever you need to.[NEWLINE][BOUNDARY][NEWLINE]user: You're too sweet. Are you from Kansas too? Anyway, I just need some more information about that VA for Vets program and I'm good to go.


user: can you give me more information and resources on professional and labor assistance[NEWLINE]agent: Subsistence allowance ratesView the current subsistence allowance rates to find out the amount we 'll provide to help you pay for basic needs like food and clothing if you 're an eligible Veteran participating in the Voc Rehab program[NEWLINE][BOUNDARY][NEWLINE]agent: want to know Other VA benefits and services[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: Concerning GI Bill benefits. Are there any other GI Bill programs that i might be eligible for?[NEWLINE]agent: of course, there is the Montgomery GI Bill Active Duty MGIB - AD program. If you have served active duty for at least 2 years, find out if you are eligible for the Montgomery GI Bill Active Duty program.[NEWLINE][BOUNDARY][NEWLINE]agent: GI Bill benefitsExplore options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: algo más quiero preguntar acerca de  MONTGOMERY GI Bill Active Duty MGIB. ¿cuáles son sus redes[NEWLINE]agent: Veterans Benefits Administration FacebooksVeterans Benefits Administration InstagramsVeterans Benefits Administration Linkedin[NEWLINE][BOUNDARY][NEWLINE]user: If I'm a Veteran in crisis or you're worried about one[NEWLINE]agent: connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: if i need more help[NEWLINE]agent: Ask a question online[NEWLINE][BOUNDARY][NEWLINE]user: where can i find the support?


user: I am looking for more information and resources pertaining to careers and employment.[NEWLINE]agent: We are able to help you manage your career in several ways.  VA transition assistance can help as you separate from the military.  You can explore your career options by attending a Transition Assistance Program briefing as the first step.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you also be looking for information about subsistence allowance rates?[NEWLINE]user: Yes, I would like information on that.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Then could you tell me what are the rates that I asked you right now since you did not answer me and are there other GI Bill programs that I can qualify for?[NEWLINE]agent: for example, the Montgomery GI Bill Active Duty MGIB - AD program. If you have served active duty for at least 2 years, find out if you are eligible for the Montgomery GI Bill Active Duty program.[NEWLINE][BOUNDARY][NEWLINE]agent: We can discuss that as well as other VA benefits and services such as exploring your options for using GI Bill benefits to help pay for school or training and finding out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: On a somewhat related note, let's talk about other VA benefits and services. Is there a point of contact that I can use to gather information on all the benefits?[NEWLINE]agent: You can reach the VA benefits hotline at 1-800-827-1000.[NEWLINE][BOUNDARY][NEWLINE]user: Unfortunately, I am fearing that I may need help to avoid becoming homeless.[NEWLINE]agent: We offer many programs and services that may help including free health care and, in some cases, free limited dental care.  We can also help you connect with resources in your community, like homeless shelters or faith-based organizations.[NEWLINE]user: How do I get help if I am at risk of becoming homeless?[NEWLINE]agent: We can connect you with resources in your community, like homeless shelters or faith-based organizations.[NEWLINE][BOUNDARY][NEWLINE]user: What other benefits might I possibly get?


user: I wanted to know about allowances that I can get for necessities while I'm in a jobs program[NEWLINE]agent: We have subsistence allowances that help you pay for basic needs if you are an eligible Veteran participating in the Voc Rehab program.  I can give you a link to view the current subsistence allowance rates[NEWLINE][BOUNDARY][NEWLINE]agent: would you like to know about other VA benefits and services?[NEWLINE]user: Yes, do you have more info about the GI Bill[NEWLINE][BOUNDARY][NEWLINE]user: OK fine. Now, regarding my search for an organization that serves veterans. Do you have something to help me even more with my benefits?[NEWLINE]agent: You can use the GI Bill Comparison Tool or you can contact Veterans Service Organizations to help you explore options and find out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]agent: We can help you look at options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a phone number I can dial if I have any other questions about hearing loss?[NEWLINE]agent: You can call the VA benefits hotline: 800-827-1000, If you have hearing loss, call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a way for me to stay updated on what's going on with the VA and benefits?[NEWLINE]agent: You can sign up for Veterans benefits email updates[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any social media pages I can follow?[NEWLINE]agent: We have Facebook, Instagram, Linkedin and others. I can give you the links if you want[NEWLINE][BOUNDARY][NEWLINE]user: how can you help me with employment?


user: I'm looking for information.[NEWLINE]agent: No problem. You can get access to a subsistence allowance that will help you get pay for your basic needs.[NEWLINE][BOUNDARY][NEWLINE]agent: Besides, you can get access to thers benefits and services as veteran.[NEWLINE]user: And what are this benefits?[NEWLINE][BOUNDARY][NEWLINE]user: by the way, about more benefits and information of GI Bill, if I have difficulties with the course, can I pay to have advice from a tutor?[NEWLINE]agent: Yes, if you're using VA educational benefits and you're struggling with the coursework, you might be able to get help paying for a tutor.[NEWLINE][BOUNDARY][NEWLINE]agent: The GI Bill benefits can help you to pay for school or training.[NEWLINE][BOUNDARY][NEWLINE]user: And how can I get information about this?[NEWLINE]agent: You can go to VA for vets and ask questions online.[NEWLINE][BOUNDARY][NEWLINE]user: There are online learning programs?[NEWLINE]agent: You can get free classes for a year on linkedin on linkeding premium and linkedin learning.[NEWLINE][BOUNDARY][NEWLINE]user: There is any kind of information blog where I can get information or news?[NEWLINE]agent: You can always get updated through your email, on benefits from the veterans benefits administration.[NEWLINE][BOUNDARY][NEWLINE]user: What kind of information or assitance they will give me?


user: you can help me with info on subsistence allowances[NEWLINE]agent: Subsistence allowances help you pay for basic needs like food and clothing if you are an eligible Veteran participating in the Voc Rehab program.  I can give you a link so you can view the current subsistence allowance rates[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need more information on other VA benefits and services?[NEWLINE]user: I could use some GI BIll info[NEWLINE][BOUNDARY][NEWLINE]user: Yes, I would like to have information about the benefits of GI Bill, what are the benefits? and how can i qualify?[NEWLINE]agent:  Post-9/11 GI BillIf you need help paying for school or job training and you ve served on active duty after September 10, 2001, find out if you can get education benefits through the Post-9/11 GI Bill[NEWLINE][BOUNDARY][NEWLINE]agent: We can help you look at options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: Another GI BIll question. Do you have a phone number where people can call if they are experiencing hearing problems?[NEWLINE]agent: You can call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: what else can you help me while looking for employment?[NEWLINE]agent: We can help you get career and employment assistance, manage your career, and give you more information and resources[NEWLINE][BOUNDARY][NEWLINE]user: and do you have jobs available for vets?[NEWLINE]agent: Yes, we can help you match your skills and experiences to VA job opportunities.[NEWLINE][BOUNDARY][NEWLINE]user: do you have anywhere we can go to talk to someone about our situation if we have problems finding a place to live?


user: Do you have information on help I can get while I'm in a VA employment program?[NEWLINE]agent: We have a subsistence allowance which helps you pay for basic needs like food and clothing if you're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more information on benefits?[NEWLINE]user: can you help with GI BIll benefits?[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. If you have any knowledge of foreign programs? What additional benefits are available via the GI Bill?[NEWLINE]agent: There is the Montgomery GI Bill Active Duty. If you served at least 2 years on active duty you might qualify for benefits under this program.[NEWLINE][BOUNDARY][NEWLINE]agent: Yes we can help you go over your options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: If I have a hearing impairment, and I need information, is there a TTY number I can call?[NEWLINE]agent: You can call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: how do I know how much I can get in subsistence allowance?[NEWLINE]agent: You can view the current subsistence allowance rates to find out the amount we will provide to help you pay for basic needs like food and clothing. I can give you the link so you can get an idea of what you'll get[NEWLINE][BOUNDARY][NEWLINE]user: do you have help for someone who might be homeless soon?[NEWLINE]agent: We offer many programs and services that may help. We can also help you connect with resources in your community like homeless shelters or faith-based organizations.[NEWLINE][BOUNDARY][NEWLINE]user: and do you have other help if we don't have the GI Bill?


user: Where can I get more information?[NEWLINE]agent: Sure I can help with that. Subsistence allowance ratesView the current subsistence allowance rates to find out the amount we 'll provide to help you pay for basic needs like food and clothing if you 're an eligible Veteran participating in the Voc Rehab program[NEWLINE][BOUNDARY][NEWLINE]agent: Are there other Va benefits and services?[NEWLINE]user:  GI Bill benefitsExplore options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get career and employment assistance?[NEWLINE]agent: sure there is this: How to applyGet step - by - step instructions on how to apply for vocational rehab benefits[NEWLINE][BOUNDARY][NEWLINE]user: what are the other benefits and services?[NEWLINE]agent: Other educational assistance programsIf you re a Veteran, Reservist, or National Guard Soldier who doesn t qualify for the Post-9/11 GI Bill[NEWLINE][BOUNDARY][NEWLINE]user: Can I get career and employments assistance[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to find out if I can get a career and employment assistance. I'd like to ask another question, what if I'm a service member who hasn't yet received a service-connected disability rating? Can I still apply for the VA Vocational Rehabilitation and Employment?[NEWLINE]agent: You don t need to wait for a rating. Instead, please fill out VA Vocational Rehabilitation - Getting Ahead After You Get Out VA Form 28 - 0588.[NEWLINE][BOUNDARY][NEWLINE]agent:  How to applyGet step - by - step instructions on how to apply for vocational rehab benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Let me ask another question. What if I am a service member who has not yet received a service-connected disability rating?  How can i manage my career?


user: hi i need help about how to get housing assistance grants for veterans[NEWLINE]agent: About Disability Housing Grants for Veterans Find out how to apply for a housing grant as a veteran or service member with a service-related disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know Other VA benefits and services?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How to get the benefits of the VA mortgage loan?[NEWLINE]agent: Applying for your Certificate of Eligibility Get instructions on how to apply for your VA mortgage loan COE Eligibility Certificate and what to do next depending on your loan type.[NEWLINE][BOUNDARY][NEWLINE]user: That's great to hear! Another concern was about VA benefits and programs. ok Is a Special Housing Adaptation (SHA) grant available to me, and how much money does it provide?[NEWLINE]agent: Do you or a member of your family own or will you own the home?[NEWLINE]user: yes[NEWLINE]agent: Do you have a qualified service - disability related?[NEWLINE]user: yes[NEWLINE]agent: since you qualify you may be able to get a SHA grant[NEWLINE][BOUNDARY][NEWLINE]user: that good. and another question the disabilities that they include?


user: can you give me details of Get Veterans Housing Assistance Grants[NEWLINE]agent: About Disability Housing Grants for VeteransFind out how to apply for a housing grant as a Veteran or Servicemember with a service - connected disability[NEWLINE][BOUNDARY][NEWLINE]agent: What other VA benefits and services can I get?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm a Veteran in crisis or you're worried about one[NEWLINE]agent: connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7[NEWLINE]user: This reminds me of having trouble paying my mortgage. What if there are more late payments from me?[NEWLINE]agent: You should contact your loan servicer right away.  Don't wait so they can help you find a solution soon.[NEWLINE][BOUNDARY][NEWLINE]user: and is there a way to avoid foreclosure?, because I was told I could sign my house over or at least that is what I understood[NEWLINE]agent: You might be talking about Deed in lieu of foreclosure, this plan lets you avoid the foreclosure process by signing over the deed to the home to your servicer. The home will then belong to the servicer.[NEWLINE]user: can I call when I have more time so you can help me find a way out of this?


user: Hi, there. I'm looking for information on housing assistance.[NEWLINE]agent: You can find information of how to apply for housing grant as a veteran or as a service member.[NEWLINE][BOUNDARY][NEWLINE]agent: You can also check for others VA benefits and services.[NEWLINE]user: And which benefits or services would this be?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: There are benefits for women and medical services?[NEWLINE]agent: Yes, there are. You can check on veteran women program manager and also you can see the nearest VA medical center to you.[NEWLINE][BOUNDARY][NEWLINE]user: What about if I got a disability that limits my ability to work?[NEWLINE]agent: In that case you need to check if your disability makes you apply to vocational rehabilitation, helping you to explore employment options.[NEWLINE][BOUNDARY][NEWLINE]user: There is the possibility to get a home loan as a veteran?[NEWLINE][BOUNDARY][NEWLINE]user: Have you more information about what is involved in relation to services allowed for veterans. How is it possible to get a COE?[NEWLINE]agent: You may be able to get a COE if you are the spouse of a veteran[NEWLINE][BOUNDARY][NEWLINE]agent: Yes, as a veteran you can apply for a home loan, also as a surviving spouse of a veteran or the spouse of a missing in action veteran.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of the question how do I get support if I'm homeless or on the verge of being homeless? What types of programs are there?


user: Hi. I'm looking for assistance related on housing.[NEWLINE]agent: You can find out if you can apply to the disability housing grants for veterans or service members.[NEWLINE][BOUNDARY][NEWLINE]agent: Along with others VA benefits and services.[NEWLINE]user: Which other things can I receive?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do to apply?[NEWLINE]agent: You need to send your certificate of eligibility to apply for your VA home loan certificate of eligibility.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you for advice about what should I do if I'm struggling in paying my mortgage?[NEWLINE]agent: You should contact your loan servicer right away.  Don't wait so they can help you find a solution soon.[NEWLINE][BOUNDARY][NEWLINE]user: and is there a way to avoid foreclosure?, because I was told I could sign my house over or at least that is what I understood[NEWLINE]agent: You might be talking about Deed in lieu of foreclosure, this plan lets you avoid the foreclosure process by signing over the deed to the home to your servicer. The home will then belong to the servicer.[NEWLINE]user: can I call when I have more time so you can help me find a way out of this?


user: Hello. I'm looking for information related to get housing assistance[NEWLINE]agent: Sure, no problem. We can help you with the disability housing grants for veterans and service members with a service connected disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you receive any benefit already?[NEWLINE]user: I receive some benefits right now, but I'm not sure for which one I receive.[NEWLINE]agent: Ok, no problem. In that Case you can also apply for a Disability compensation for conditions related to your military  service.[NEWLINE][BOUNDARY][NEWLINE]user: I made the application for some benefits, but I don't know the status of this, how can you help me with that?[NEWLINE][BOUNDARY][NEWLINE]user: Will I be able to see all of the documents pertaining to my disability online?[NEWLINE]agent: Correct. You can view anything you filed online and any evidence to support your initial claim though.[NEWLINE][BOUNDARY][NEWLINE]agent: You can check your appeal status of a open home loan.[NEWLINE][BOUNDARY][NEWLINE]user: Can I massage you again about VA Benefits and Services?[NEWLINE]agent: Yes, there is no problem. You can message us any time and ask us anything you need.[NEWLINE][BOUNDARY][NEWLINE]user: What I need to do for apply for this benefits?[NEWLINE]agent: You can check the instructions for how to apply for your VA home loan certificate of eligibility and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: In what will this help me?


user: Hi. You know, i've been planning on doing some improvements to my house and because i'm a veteran i was wondering if you have any assistance for that?[NEWLINE]agent: Sure we have. VA can offer you help for building, to improve or keep your current home. You would need to find if you meet the requirements.[NEWLINE][BOUNDARY][NEWLINE]user: That's really nice, thank. I'll have to find that out. Look, there's this friend of mine who have a service-related disability, can he get some kind of assistance from you too?[NEWLINE]agent: That's correct, if he meet the requirements, he can apply to get those benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like me to explain to you other benefits and services available?[NEWLINE]user: Yeas please, i think that would be useful.[NEWLINE]agent: Well, you have the Disability Compensation Pay, for example, which is related to conditions form your military service.[NEWLINE][BOUNDARY][NEWLINE]user: Now I need to ask about  VA housing assistance?  can you help me with a housing grant?[NEWLINE]agent: Yes we can help you apply for a housing grant as a Veteran or service member with a service-connected disability.[NEWLINE][BOUNDARY][NEWLINE]user: There's more to Veterans' benefits than meets the eye. How do I get more details notifications if I qualify?[NEWLINE]agent: You can be updated via email.[NEWLINE][BOUNDARY][NEWLINE]user: There is something else about documents or data that must be added for such an update. It's okay. And let's say I'm already building my permanent home, can I get a specially adapted home?


user: Tell me about Veterans Housing Assistance Grants.[NEWLINE]agent: We have disability housing grants for veterans with service-connected disabilities[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need help with other VA Benefits or Services?[NEWLINE]user: Yes please[NEWLINE]agent: We have disability compensation pay for conditions related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: What about disability housing grants?[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Do you have any information regarding the FY 2019 on how many grants can I get for the disability housing?[NEWLINE]agent: you may be able to get up to 3 grants for a total of up to $ 85,645 through the SAH grant program[NEWLINE][BOUNDARY][NEWLINE]agent: Yes, you have to apply if you have a service-connected disability[NEWLINE][BOUNDARY][NEWLINE]user: I have another question regarding my VA Home Loan, is there any help that I can receive for my loan in relation to insurance, and does it cover natural disasters?[NEWLINE]agent: Yes there is assistance[NEWLINE][BOUNDARY][NEWLINE]user: How do I get updates?[NEWLINE]agent: We send out veterans benefits email updates.[NEWLINE][BOUNDARY][NEWLINE]user: Who monitors the Veterans Crisis line?


user: Good evening. I need some explanations regarding veterans housing assistance grants.[NEWLINE]agent: Of course. We can help you to apply for a housing grant as a Veteran or Service Member with a service-connected disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about other VA benefits and services?[NEWLINE]user: Yes, I'd appreciate that.[NEWLINE]agent: We offer disability compensation pay, for example. You can file a claim for compensation for conditions related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: Another question Could you please provide me more information on how to check and manage pension benefits?[NEWLINE]agent:  Check your VA claim or appeal statusCheck the status of an open claim for VA disability compensation or pension benefits[NEWLINE]user: That's fantastic, so let's get back to the housing assistance. Will you be able to help me if I get it?[NEWLINE]agent: Yes, if you have a VA direct or VA-backed home loan or Specially Adapted Housing grant, we will help you with that.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. I would also like to know if they accepted my mortgage insurance. So reusing a COE is a no and there are no more requirements I can answer[NEWLINE]agent: Yes, that is right. You did not meet the requirements[NEWLINE][BOUNDARY][NEWLINE]user: This homeless veteran's call center has caught my attention. Please inform me of everything I need to know about it.[NEWLINE]agent: Gladly. The National Call Center for Homeless Veterans can help you or a Veteran you care about connect with VA and local resources 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a phone number for those hard of hearing? Served in a tank battalion, if you know what I mean.[NEWLINE]agent: Of course. If you have hearing loss, call TTY: 711.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any other ways I can keep myself up to date?[NEWLINE]agent: Yes, we offer Veterans benefits email updates. You can sign up and you will receive updates on a regular basis.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also write you back somehow?


user: How do I get Veterans housing assistance?[NEWLINE]agent: We have assistance to find housing grants[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need other VA benefits and services as well?[NEWLINE]user: Yes I do[NEWLINE]agent: We have many benefits such as disability compensation pay.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Do you happen to know about. many benefits such as disability can you help with my disability rating too?[NEWLINE]agent: Yes, we have more information on how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you a question about life insurance. What is the best way to find out about benefits?[NEWLINE]agent: Contact the national call center for homeless veterans 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: Another question I have for home loan services, is it possible for me to obtain a Certificate of Eligibility (COE)?[NEWLINE]agent: You may be able to get a COE if you are the spouse of a veteran[NEWLINE][BOUNDARY][NEWLINE]user: This is noted. I'd like to ask you another question. Is it okay to call if I have a hearing loss?[NEWLINE]agent: yes call TTY 711 if you have a hearing loss[NEWLINE][BOUNDARY][NEWLINE]user: Are you on social media?[NEWLINE]agent: Yes you can follow us on Facebook, Instagram, and Linkedin[NEWLINE][BOUNDARY][NEWLINE]user: Can I contact you online?[NEWLINE]agent: yes you can message and ask questions online[NEWLINE][BOUNDARY][NEWLINE]user: Is there a crisis hotline?


user: I am looking for support from a military sexual trauma.[NEWLINE]agent: I can help you with that.[NEWLINE]agent: Have you called the Safe Helpline?[NEWLINE]user: I have not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Am I able to call if I have some hearing issues?[NEWLINE]agent: Yes. You should dial 1-800-799-4889.[NEWLINE][BOUNDARY][NEWLINE]user: One other thing, i need more relevant information about mental health services[NEWLINE]agent: ] Get answers to other questions you may have about our services. Being diagnosed with a mental health condition or seeking mental health care doesn t automatically put work - related credentials, such as security[NEWLINE][BOUNDARY][NEWLINE]user: are there sources and support outside VA?[NEWLINE]agent: Call 1800 - 662-HELP 800 - 662 - 4357[NEWLINE][BOUNDARY][NEWLINE]user: Can I speak to a fellow Veteran who s been through this before?


user: HI. I'm looking for information...[NEWLINE]agent: no problem. You can download the military sexual trauma brochure for veterans.[NEWLINE]agent: there is also a safe helpline, if you need it.[NEWLINE]user: Abaut that line, is something where I need to give my name?[NEWLINE]agent: No, you don't. You can remain anonymous if that's your wish. You can have a 1-on-1 advice 24/7 by phone.[NEWLINE]user: there is any way I can get in contact with someone in person to, if I need to?[NEWLINE]agent: Yes! You can get in contact with a sexual assault response coordinator near your base or installation too.[NEWLINE][BOUNDARY][NEWLINE]user: If there any kind of compensation for traumatic experiences?[NEWLINE]agent: Sorry, but no. you can no get compensations for traumatics event itself.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any line or phone number where I can call to?[NEWLINE]agent: Yes, there is. You can call to the VA general information hotline at 800-827-1000, monday through friday, 8:00a.m. to 9:00p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: The support related to sexual traumas it's limited just to women?[NEWLINE]agent: Not at all, a sexual assault or harassment is a very important issue, and this can happen to both women and men.[NEWLINE][BOUNDARY][NEWLINE]user: There any kind of compensation for this kind of trauma?


user: Hey, hello, how is it going?. Em, its kinda shame but i heard about these services which support those people who pass through sexual traumas. How can anyone enjoy that?[NEWLINE]agent: Are you a veteran who experienced MST?[NEWLINE]user: No, not myself. I'm just asking.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I guess it is, but, Are these services privacy protected? i mean, are they anonymous?[NEWLINE]agent: Of course they are. The well being of the veteran is a top priority, so you can get confidential counseling on any support you need.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds good, but can I still use this service even if I don't have a veterans primary care benefit, don't I need to provide any documents or something like that?[NEWLINE]agent: No, at all. You don't need any previous requirement to get access to this service. You can call for general information to the hotline at 800-827-1000 or get in contact with your local veteran medic center or the veteran PTSD program near to you.[NEWLINE][BOUNDARY][NEWLINE]user: What do you do for someone who goes through these VA services for MST and ends up on the streets?[NEWLINE]agent: They can contact the National Call center for Homeless veterans, 24/7. There, a trained VA counselor will offer information about homeless programs.[NEWLINE][BOUNDARY][NEWLINE]user: Could I ask a follow-up question for PTSD outpatients, as well as homeless programs? Is there help and resources available outside of VA?[NEWLINE]agent: You can also get support from resources offered by other government departments and community organizations outside of VA[NEWLINE][BOUNDARY][NEWLINE]user: um, that must be very useful. Say, how do I access VA services for MST? Let's imagine that this person who wants to access the program does not have a VA care provider, can he still access the program?[NEWLINE]agent: Well, in that case, the person should go for its nearest VA medical center and ask to speak to an MST coordinator.[NEWLINE]user: Um, makes sense. And for getting access to all this, do the individual need something like a disability rating or being in other VA services or having reported the trauma?


user: Hello. How Do I access VA services for MST?[NEWLINE]agent: sure I will be glad to help. If you re a Veteran who has experienced MST you can get help through VA. You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services[NEWLINE]user: ok i didnt need that thank you though[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information and support?[NEWLINE]agent: Go to the Department of Defense DoD Safe Helpline website, you can remain anonymous[NEWLINE][BOUNDARY][NEWLINE]user: Anything else I want to ask about information and support. Are there sources and support outside the VA?[NEWLINE]agent: Call 1800 - 662-HELP 800 - 662 - 4357[NEWLINE][BOUNDARY][NEWLINE]user: How do I access VA services for MST?[NEWLINE]agent: I am so sorry to hear that. If you re a Veteran who has experienced MST  you can get help through VA. You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services[NEWLINE][BOUNDARY][NEWLINE]user: I have experienced symptoms of MST. Who do we talk to if we need help with a problem?[NEWLINE]agent: If you are a Veteran in crisis you can talk to our Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is free and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: Who do I contact in VA services if I need help in my MST issues?  Is it possible to get support from a primary care physician?[NEWLINE]agent: All our primary care providers are trained in MST and can help you figure out if you have related issues, like PTSD or depression[NEWLINE][BOUNDARY][NEWLINE]user: Do i have to give my name?[NEWLINE]agent: you can remain anonymous meaning you don t have to give your name[NEWLINE][BOUNDARY][NEWLINE]user: Can I get disability compensation (monthly payments) or other benefits from VA?[NEWLINE]agent: You can t get compensation for the traumatic event itself  But you may be able to get disability compensation for conditions resulting from MST like PTSD the most common mental health condition linked to MST[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more info in spanish?


user: I'm here for MST support and want to know more about it[NEWLINE]agent: Military Sexual Trauma refers to sexual assault or repeated threatening sexual harassment that happened while a Veteran was in the military. MST can happen to both women and men.[NEWLINE]agent: were you involved in any sexual act against your will during your time in the military?[NEWLINE]user: no it never happened to me personally[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to talk to someone is there a hotline I can call?[NEWLINE]agent: Yes there is. You can call 800 - 273 - 8255 then select 1. We also have a confidential Veterans chat.[NEWLINE][BOUNDARY][NEWLINE]user: I also wanted to ask about not having a VA primary care provider, if  I could?[NEWLINE]agent: You can call your nearest VA medical center and ask to speak to the MST coordinator. feel free to ask for a provider of a specific gender if that makes you feel more comfortable. and you can find a VA medical center near you.[NEWLINE][BOUNDARY][NEWLINE]user: Another question, can I have more information about VA mental health services?[NEWLINE]agent: We have lots of support for you[NEWLINE][BOUNDARY][NEWLINE]user: What about support outside the VA?


user: Where can I find more information and support?[NEWLINE]agent: sure no problem.  connect with our caring, qualified Veterans Crisis Line responders for confidential help.[NEWLINE]agent: have you contacted the safe helpline?[NEWLINE]user: not yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user:  How do I access VA services for MST?[NEWLINE]agent:  If you have a VA primary care provider, talk to that professional about what you ve been through[NEWLINE][BOUNDARY][NEWLINE]user: Can you provide me with additional information and resources about VA health care?[NEWLINE]agent: Among the things you should know are VA Healthcare Copayment Rates See our current copayment rates for different types of care, tests, and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know more?[NEWLINE]user: Yes[NEWLINE]agent: Disability Compensation Payment Learn how to file a disability compensation claim and manage your disability benefits.[NEWLINE][BOUNDARY][NEWLINE]user: And among your free medical care, is there dental care?[NEWLINE]agent: of course in some cases we offer free limited dental care.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me your social networks to be aware of the new instructions you provide?


user: I would like to file a sexual harassment complaint is this the right place?[NEWLINE]agent: Are you a Veteran?[NEWLINE]user: Yes.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if I haven't reported the incident through proper channels.[NEWLINE]agent: Generally you can get help through the VA even if you haven't reported the incident and you don't necessarily need proof that it happened.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any suggestions about how I can get help if I'm homeless or on the verge of being homeless? What do I do if I'm a veteran in distress?[NEWLINE]agent: You can contact our qualified Veterans Crisis Line which is staffed with some Veterans and other qualified people 24/7 and is free.[NEWLINE][BOUNDARY][NEWLINE]user: Who do I contact at VA?[NEWLINE]agent: Find a VA medical center near you and ask to speak to the MST coordinator.   You can and should ask for a provider of a specific gender if it makes you feel more comfortable.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know the access too. How will I be able to use the VA's women's health care services?[NEWLINE]agent: First, you would need to apply for VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to learn more about military sexual trauma. Is it possible for me to avoid going to a clinic?[NEWLINE]agent: You can get free confidential counselling, alcohol and drug assessment, and other support at one of our 300 community Vet Centers.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have more information that I can read about all this?[NEWLINE]agent: You can download our military sexual trauma brochure for Veterans in both English and Spanish.[NEWLINE]agent: Would you like the number for our Safe Helpline as well?[NEWLINE]user: No thank you.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: When I call the MST coordinator can I request a female provider?


user: I'm here about MST[NEWLINE]agent: Okay, Military sexual trauma MST refers to sexual assault or repeated, threatening sexual harassment that happened while a Veteran was in the military. This can happen to both women and men.[NEWLINE]agent: Were you involved in any sexual act against your will during your time in the military?[NEWLINE]user: no, not me[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how can we talk to someone privately?[NEWLINE]agent: You can connect with our Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves and available 24/7. This service is private and free.[NEWLINE][BOUNDARY][NEWLINE]user: About VA mental health services, are there any support and resources for this outside of the VA?[NEWLINE]agent: You can also get support from resources offered by other government departments and community organizations outside of VA[NEWLINE]agent: are there Resources and support outside VA[NEWLINE]user: visit the Military OneSource website or call 800 - 342 - 9647 anytime, day or night.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there a hotline to contact?


user: Can you please tell me how I can obtain my military service records?[NEWLINE]agent: You can submit a military records request to get your DD214 or other military service records through the milConnect website.[NEWLINE][BOUNDARY][NEWLINE]user: How do I sign in to milConnect to get my military service records?[NEWLINE]agent: Do you have a Premium DS Logon account?[NEWLINE]user: I do not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I have another person request my military service records for me?[NEWLINE]agent: If the person is not your next of kin and you were discharges more than 62 years ago, they can order a copy of your military records.  The National Archives opens all records to the public 62 years after discharge.[NEWLINE][BOUNDARY][NEWLINE]user: If I want a copy of my military records, what should I prepare before starting my application?[NEWLINE]agent: you ll need a copy of your discharge or separation papers DD214[NEWLINE][BOUNDARY][NEWLINE]user: Are there other ways to get my military records aside from separation paper DD214?[NEWLINE]agent: Yes, there are other ways.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I'm looking for request other records or documents, and the NPRC records, which may or may not be complete, will assist me with my claim?


user: How do I get a hold of some records from the Army?[NEWLINE]agent: You can submit a military records request to get your military service records through the milConnect website[NEWLINE][BOUNDARY][NEWLINE]user: so I can do it online?[NEWLINE]agent: Yes you can, would you like help registering or signing in?[NEWLINE]user: no, I think I can do it[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how to get the records once I'm signed in?[NEWLINE]agent: You will have to go through a few steps to submit a military records request[NEWLINE][BOUNDARY][NEWLINE]user: I would also like to find out about my claim, I have some documents, how could I send them to support my case?[NEWLINE]agent: Please send us any of these documents you may have. Like  statements from service medical personnel or certified buddy statements or affidavits from fellow service members who witnessed your injury or illness[NEWLINE][BOUNDARY][NEWLINE]user: Is this how you get records for someone that served a long time ago?[NEWLINE]agent: If the Veteran was discharged more than 62 years ago you can order a copy of their military records. The National Archives opens all records to the public 62 years after discharge. Would you like to learn how to access archived records[NEWLINE][BOUNDARY][NEWLINE]user: Understood, regarding gathering the necessary information to identify the deceased, I am currently having problems with the discharge documents, can you help us? Is there a communication channel for this?


user: Hello there. I'm looking information about how to get someone military records.[NEWLINE]agent: Are you a family member of the veteran?[NEWLINE]user: Yes, I'm planing to do a burial for a veteran in a veterans national cementary.[NEWLINE]agent: In that case we can help you, but you need to call and make a scheduling at 800-535-1117 at our national cemetery office[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question regarding the records that was destroyed in NPRC fire. What steps do they take to reconstruct the records?[NEWLINE][BOUNDARY][NEWLINE]agent: did your records need reconstructed?[NEWLINE]user: not so, i dont think so[NEWLINE][BOUNDARY][NEWLINE]agent:  How can I get the records I need to support my VA disability compensation claim?[NEWLINE]user: oh ok no thanks[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I  Gather or request other records or documents[NEWLINE]agent: Please send us any of these documents you may have[NEWLINE][BOUNDARY][NEWLINE]user: How does VA reconstruct my records?


user: Can I request another person's military records?[NEWLINE]agent: Would you happen to be a family member planning a burial for a veteran in a VA national cemetery?[NEWLINE]user: Yes, we are, unfortunately, burying our grandfather.[NEWLINE]agent: If you will dial 1-800-535-1117, you can get assistance in getting your grandfather's DD214 or other discharge documents.[NEWLINE][BOUNDARY][NEWLINE]user: what do you provide?[NEWLINE]agent:  We submit a specific request to the NPRC for any additional service records they may have or can find for you[NEWLINE][BOUNDARY][NEWLINE]user: How can I get the records I need to support my VA disability compensation claim?[NEWLINE]agent: are you filing a VA disability compensation claim[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How does VA reconstruct my records?


user: How would I request someone's military records?[NEWLINE]agent: Are you planning a funeral for a Veteran in a VA naitional cemetery?[NEWLINE]user: Yes, that is correct I am planning a funeral for a Veteran.[NEWLINE]agent: You would need to call the National Cemetery Scheduling office at 800-535-1117 and we could help get DD214 or other discharge documents.[NEWLINE][BOUNDARY][NEWLINE]user: How do they go about Reconstructing your records[NEWLINE][BOUNDARY][NEWLINE]agent: did your records need reconstructed?[NEWLINE]user: not so, i dont think so[NEWLINE][BOUNDARY][NEWLINE]agent:  How can I get the records I need to support my VA disability compensation claim?[NEWLINE]user: oh ok no thanks[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I  Gather or request other records or documents[NEWLINE]agent: Please send us any of these documents you may have[NEWLINE][BOUNDARY][NEWLINE]user: How does VA reconstruct my records?


user:  How do I request someone else s military records?[NEWLINE]agent: Is the veteran deceased?[NEWLINE]user: yes[NEWLINE]agent: I am so sorry to hear that. If you re a family member planning a burial for a Veteran in a VA national cemeteryr    Call our National Cemetery Scheduling Office at 800 - 535 - 1117[NEWLINE][BOUNDARY][NEWLINE]user: If I would call the National Cemetery Scheduling Office on behalf of a deceased veteran what could they provide in order to assist me?[NEWLINE]agent:  We submit a specific request to the NPRC for any additional service records they may have or can find for you[NEWLINE][BOUNDARY][NEWLINE]user: How can I get the records I need to support my VA disability compensation claim?[NEWLINE]agent: are you filing a VA disability compensation claim[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How does VA reconstruct my records?


user: How do I request someone else s military records?[NEWLINE]agent: are you a family member?[NEWLINE]user: yes[NEWLINE]agent: Call our National Cemetery Scheduling Office at 800 - 535 - 1117[NEWLINE][BOUNDARY][NEWLINE]user: What are the advantages and benefits of having a Veteran ID Card?[NEWLINE]agent: you won t need to carry around your military discharge papers or share sensitive personal information to receive discounts[NEWLINE]user: tell me the questions i must answer[NEWLINE]agent: Served on active duty, in the Reserves, or in the National Guard including the Coast Guard[NEWLINE]user: yes[NEWLINE]agent: Received an honorable or general discharge under honorable conditions[NEWLINE]user: yes


user: Where can I access my military records?[NEWLINE]agent: You can submit a military records request through the milConnect website to get your DD214 or other military service records.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do?[NEWLINE]agent: Do you have a pre-existing account there?[NEWLINE]user: No I don't, can you guide me through the process?[NEWLINE]agent: It's quite easy. First you have to set up a Premium DS Logon account. To do so go to milConnect to register.[NEWLINE]user: Do you know the requirements to get a DoD card?[NEWLINE]agent: you ll need to either be a sponsor or have a sponsor[NEWLINE][BOUNDARY][NEWLINE]user: tell me the questions i must answer[NEWLINE]agent: Served on active duty, in the Reserves, or in the National Guard including the Coast Guard[NEWLINE]user: yes[NEWLINE]agent: Received an honorable or general discharge under honorable conditions[NEWLINE]user: not[NEWLINE]agent: No, you may be able to get the benefits if you do not meet the requirements[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of Department of Defense Identification Card


user: My son was killed in Afghanistan is it possible to get his military records?[NEWLINE]agent: Are you planning a burial for him in a VA national cemetery?[NEWLINE]user: Yes I am.[NEWLINE]agent: Well then you should call our National Cemetery Scheduling Office at 800-535-1117. And we can help you get his DD214 or other discharge documents that you may need.[NEWLINE][BOUNDARY][NEWLINE]user: Got it, I have another question, how does the VA rebuild my records?[NEWLINE]agent:  We submit a specific request to the NPRC for any additional service records they may have or can find for you[NEWLINE][BOUNDARY][NEWLINE]user: How can I get the records I need to support my VA disability compensation claim?[NEWLINE]agent: are you filing a VA disability compensation claim[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How does VA reconstruct my records?


user: I am trying to learn about the GI Bill.[NEWLINE]agent: I can help you with that.[NEWLINE]agent: Have you sent your documents to the application link?[NEWLINE]user: No, no one asked for any documents.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Should I start my application?[NEWLINE]agent: Yes. Let's find out if you are eligible for VA education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, regarding the change of school or GI Bill program, in what ways can I send the application? And besides doing it online, can I send what is required by mail?[NEWLINE]agent: Yes you must download VA Form 22 - 1995 for Veterans and service members PDF and VA Form 22 - 5495 for dependents PDF.[NEWLINE][BOUNDARY][NEWLINE]user: What if I stopped going to school but have returned recently?[NEWLINE]agent: Yes you must inform GI Bill of this information.[NEWLINE][BOUNDARY][NEWLINE]user: What's the procedure for asking for changes to my benefits?[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a Veteran or service member?[NEWLINE]user: Yes I'm a veteran.


user: can you give me details of How to apply for the GI Bill and related benefits[NEWLINE]agent: Find out how to apply for the GI Bill and other VA education benefits as a Veteran, service member, or qualified family member[NEWLINE][BOUNDARY][NEWLINE]user: How do I prepare before starting my application?[NEWLINE]agent: Find out if you re eligible for VA education benefitss Gather the documents and information listed below that you ll need to apply for education benefits. See what benefits you ll get at the school you want to attend.[NEWLINE][BOUNDARY][NEWLINE]user: Another benefit of the GI Bill is the schooling program. and what happens if I don't do it?[NEWLINE]agent: We need to know about the changes so you can keep getting funding to help pay for your education or training[NEWLINE][BOUNDARY][NEWLINE]user: how do I make the changes?[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a Veteran or service member?[NEWLINE]user: I'm in the Navy[NEWLINE]agent: You will need to submit a Request for Change of Program or Place of Training VA Form 22-1995. You can complete this form online[NEWLINE][BOUNDARY][NEWLINE]user: what form is used for dependents?[NEWLINE]agent: You will need to submit a Dependent’s Request for Change of Program or Place of Training  VA Form 22-5495. You can complete this form online[NEWLINE][BOUNDARY][NEWLINE]user: so I do have to request a change to keep getting aid?


user: Am I able to find out what happens after I apply for GI Bill benefits?[NEWLINE]agent: Yes, you can find out what happens after you apply.[NEWLINE]agent: Have we asked you for any documents?[NEWLINE]user: Yes, you have asked for documents.[NEWLINE]agent: You will need to upload the documents through the GI Bill website.[NEWLINE][BOUNDARY][NEWLINE]user: Right, i guess is for the better that way. Getting all over the school choosing, is there any tool i can use? An app, website, guide?[NEWLINE]agent: In that regard, please make use of the GI Bill comparison tool. This application will be useful at the moment you want to pick up a school.Little reminder: Remember to contact the school's certifying official so he or she can assure you that the program you choose gets approved for VA benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of VA? How do I apply by mail after I've completed the application?[NEWLINE]agent: As long as you have filled the application for GI Bill benefits out you can then mail it to the VA regional claims processing office that is in the same location as your school.[NEWLINE][BOUNDARY][NEWLINE]user: This is noted. Another thing about the Survivors and Dependents Educational Assistance. Is there anything I should know about the benefits as the Veteran's wife?[NEWLINE]agent: Yes, your benefits start on the date we conclude that you qualify or on the date of the Veteran's death, and last for 10 years.[NEWLINE][BOUNDARY][NEWLINE]user: Very good.  Now about some information about doing this by mail.  Would there be a list of regional claims processing offices that I could view?[NEWLINE]agent: Yes, you can see the list of regional claims processing offices.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what happens after I apply?[NEWLINE]agent: Actually yes, you cannot make changes but if you have questions about VA education benefits, please call 888-GI-Bill or 1-888-442-4551, Monday thru Friday, 8 a.m. to 7 p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything I need to prepare before completing my application?


user: Hello, I want to apply for the GI Bill.[NEWLINE]agent: Then you're in the right place. Here you can find out how to apply for the GI Bill and other VA education benefits as a Veteran, service member, or qualified family member.[NEWLINE][BOUNDARY][NEWLINE]user: Can someone help me with the application process? I'm a bit confused.[NEWLINE]agent: Of course, you can work with a trained professional called an accredited representative to get help applying for education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you on what are the information needed in applying for the GI Bill?[NEWLINE]agent: You ll also need basic information about your   Education or training plans and goals[NEWLINE][BOUNDARY][NEWLINE]user: how can I With the help of a trained professional[NEWLINE]agent: You can work with a trained professional called an accredited representative to get help requesting a change to your benefits[NEWLINE][BOUNDARY][NEWLINE]user: How do I do it by mail?[NEWLINE]agent:  Fill out the form and mail it to the VA regional claims processing office that s in the same region as your school[NEWLINE][BOUNDARY][NEWLINE]user: What information do I need to complete my request?[NEWLINE]agent: You ll need your  Social Security numbers VA file numbers[NEWLINE]agent: Are you  the dependent of a Veteran or service member[NEWLINE]user: yes


user: Hi, good afternoon. Look, i'm interested on some info about GI Bill related benefits. Could you tell me what's next after application?[NEWLINE]agent: Well, one of the things is that you can't make changes to you application. More related information is available through our toll free numbers.[NEWLINE]agent: Have you been asked for documents from us?[NEWLINE]user: No, i hadn't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I doesn't matter. Moving on, then. Can you tell me what i need to apply for the benefits?[NEWLINE]agent: You would need the following: Social Security Number, Bank Account direct deposit information and Education and military History.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll get into those whenever i can. Do you offer any kind of assistance to apply?[NEWLINE]agent: Sure, indeed. We can provide you a trained professional called an accredited representative, so you can work with it and help you applying for education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use the Post-9/11 GI Bill to get VA education benefits?[NEWLINE]agent: You may be able to get benefits through the Post-9/11 GI Bill if you ve served on active duty for at least 90 days, whether continuous all at once or interrupted for shorter periods over time, after September 10, 2001[NEWLINE][BOUNDARY][NEWLINE]user: Are there any related benefits I may also be able to get?[NEWLINE]agent:  you may be eligible for Vocational Rehabilitation and Employment benefits and services like help exploring employment options and getting more training if required[NEWLINE][BOUNDARY][NEWLINE]user: Can I get VA education benefits through other programs?


user: I would like information on related benefits.[NEWLINE]agent: I can help you with that information.[NEWLINE][BOUNDARY][NEWLINE]user: Am I eligible for education benefits?[NEWLINE]agent: If you have the necessary documents, yes.[NEWLINE]user: Good to know. Another thing about VA related benefits, am I eligible for education benefits?[NEWLINE]agent: You may qualify for VA education benefits Chapter 35 benefits if you re the child or spouse of a service member and one of the below descriptions is true of the service member.[NEWLINE]user: ok, what descriptions must be true?[NEWLINE]agent: The service member :Died in the line of duty after September 10, 2001?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: How do I get these benefits?[NEWLINE]agent: [33] You ll need to apply.s   [34] Apply for VA education benefits Chapter 35 benefits[NEWLINE][BOUNDARY][NEWLINE]user: what if I'm a dependent who doesn t meet the criteria?


user: Hello! I would like to obtain information about the benefits that I can obtain.[NEWLINE]agent: What will happen after applying for benefits?[NEWLINE]agent: We may request some documents?[NEWLINE]user: It would not be what I want most, only if necessary.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I send the requirements?[NEWLINE]agent: You can see a list of our offices.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to know whether I qualify for any educational benefits. Which of the following definitions must be accurate?[NEWLINE]agent: The service member :Died in the line of duty after September 10, 2001?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: How do I get these benefits?[NEWLINE]agent: [33] You ll need to apply.s   [34] Apply for VA education benefits Chapter 35 benefits[NEWLINE][BOUNDARY][NEWLINE]user: what if I'm a dependent who doesn t meet the criteria?


user: I'm looking for information about how to enjoy benefits for Veterans.[NEWLINE]agent: For that', you'll have to meet certain criteria.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. And what can i do in order to know if i meet those criteria?[NEWLINE]agent: Well, for starters, you better gather documents and information that you'll need to apply for education benefits, along with the information of the benefits you'll get in your future school.[NEWLINE]user: One more thing about the VA education benefits that I'd like to ask. Am I eligible for it?[NEWLINE]agent: You may qualify for VA education benefits Chapter 35 benefits if you re the child or spouse of a service member and one of the below descriptions is true of the service member.[NEWLINE]user: ok, what descriptions must be true?[NEWLINE]agent: The service member :Died in the line of duty after September 10, 2001?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: How do I get these benefits?[NEWLINE]agent: [33] You ll need to apply.s   [34] Apply for VA education benefits Chapter 35 benefits[NEWLINE][BOUNDARY][NEWLINE]user: what if I'm a dependent who doesn t meet the criteria?


user: hi i need help about VA help to avoid foreclosure[NEWLINE]agent: ever behind on your mortgage payments?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: i need your help and advice?[NEWLINE]agent: Gladly contact a VA Loan Technician at 1 - 877 - 827 - 3702.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what are the requirements in order to obtain a Certificate of Eligibility that I will use to apply for VA home loans?[NEWLINE]agent: You may be able to get a COE if you are the spouse of a veteran[NEWLINE]user: I'd also like to learn more about VA financial counseling. Is it possible to get financial advice from the VA, in order to prevent foreclosure?[NEWLINE]agent: If you have a VA-backed or direct VA loan, you can contact us at any time to request that a VA loan technician be assigned to your loan. sOur technicians can offer financial advice and help you deal with your administrator or work directly with you for a direct VA loan....[NEWLINE][BOUNDARY][NEWLINE]user: Sounds great! Do you know how do I get help if I'm homeless or at risk of becoming homeless and do Veteran Crisis assistance asking for Fee?[NEWLINE]agent: This service is free, private and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: In addition, I need to learn more about mortgage foreclosure. Is it possible to get financial counseling from the VA in order to prevent foreclosure?[NEWLINE]agent: are you a veteran or the surviving spouse of a veteran?


user: Yes, yes. I'm looking for information on mortgage.[NEWLINE]agent: Have you fall behind on your mortgage payment?[NEWLINE]user: Yes, I have issues on the payments for the mortgage,[NEWLINE]agent: In this case, you might be on a process called foreclosure, were your mortgage service can take your house a s a way to cover the money you owned.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of the VA's payment history? I recently relocated and need to update my address for payment purposes. Is there something I should do on the website as well?[NEWLINE]agent: Sure, just go to VA.gov, sign in, and go to your profile. When you change your information there, it will update it for all of the departments of the VA that may need your updated address.[NEWLINE][BOUNDARY][NEWLINE]user: I also recently had a baby. Is that information that they need in my profile?[NEWLINE]agent: Congratulations on the new addition to your family! You should update your profile with information on all dependents because it can affect the rate of your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: The reason I was asking about payments is that I didn't receive my last disability payment and I should have already. I was wondering if it was already sent or if my moving affected it. Is there anyone I can call to find out where the payment is?[NEWLINE]agent: You should definitely call the Veterans Help Line to get that straightened out. If you haven't received the payment, call 800-227-1000. They are open from Monday through Friday, 8 a.m. to 9 p.m. ET.[NEWLINE]user: Yeah, I will do that. They said I should get payment but do you know how long I was supposed to wait? I forget what they told me.


user: Hello, and goof afternoon. Look, i'm not saying i'm having a problem, but i would like to know if there is some kind of help regarding mortgage payments for veterans?[NEWLINE]agent: Have you fallen behind your mortgage payments?[NEWLINE]user: Well, yeah, i've some delay.[NEWLINE]agent: O.k, do not worry. As you may know, you can suffer a foreclosure, meaning the bank could take your home. In that regard, our VA loan technicians can help you avoid this.[NEWLINE][BOUNDARY][NEWLINE]user: That's so helpful. Lets say i get a VA backed- loan. What could happen there?[NEWLINE]agent: If you get one of those, you can request to us to assign you a VA Loan Technician who will offer you financial counseling and will help you deal with your servicer or work directly.[NEWLINE][BOUNDARY][NEWLINE]user: What else should I be aware of in getting these VA Home loan?[NEWLINE]agent: Find VA-Acquired Properties Learn more about buying a home we've purchased because your VA-backed or direct mortgage loan was canceled.[NEWLINE]user: What certificate should I request?[NEWLINE]agent: Eligibility Certificate[NEWLINE]user: And what center VA should I go to?


user: Hello. I am trying to get help to prevent my mortgage from foreclosing.[NEWLINE]agent: Are you current with your payments?[NEWLINE]user: No. I have fallen on hard times.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Are you able to help even though I have missed a payment or two?[NEWLINE]agent: We can try to help. We have a plan to help you get back on your feet.[NEWLINE][BOUNDARY][NEWLINE]user: Are you aware of VA's online access? What can I monitor with this tool?[NEWLINE]agent: You can use this tool to check the status of a VA claim or appeal for compensation[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Now when it comes for VA help to avoid mortgage foreclosure. Do you know someone who can help me stop them from stealing my home?[NEWLINE]agent: We have some agents that specialize in helping.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use a COE I used before to request a restoration of rights?[NEWLINE]agent: fill out a Request for a Certificate of Eligibility VA Form 26 - 1880 and send it to the VA regional loan center for your state.  Download VA Form 26 - 1880Find your state s VA regional loan center[NEWLINE][BOUNDARY][NEWLINE]user: if I have some financial problems and I have been bad lately . How do I cover old payments when I also have current bills to pay?[NEWLINE]agent: We have a plan that can help you stay on top of your current payments while also addressing missed payments.[NEWLINE]user: Someone mentioned a short sale. What is that?


user: Does va help to avoid mortgage foreclosure[NEWLINE]agent: are you behind on mortgae payments?[NEWLINE]user: not yet but i most likely will[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can I get Va counseling[NEWLINE]agent:  If you re a Veteran or the surviving spouse of a Veteran  we ll provide financial counseling even if your loan isn t a VA direct or VA - backed loan[NEWLINE]user: yes okay[NEWLINE]agent: ok great[NEWLINE]user: I really appreciate your help, I also forgot to mention that I am a member of the National Guard discharged, based on this information, what documents should I prepare to be able to submit my application?[NEWLINE]agent: Sure. You'll have to present your Report of Separation and Record of Service or NGB Form 22 for each period of National Guard service. Along that, you'll have to present your Retirement Points Statement or NGB Form 23 plus a proof of the character of service.[NEWLINE][BOUNDARY][NEWLINE]user: How can I avoid a mortgage foreclosure?[NEWLINE]agent:  [3] your mortgage servicer the company that handles collecting the money for your lender can take your house to[NEWLINE]user: Another question for you regarding VA home loan programs, what do i have to bring to my lender?


user: I need help with a mortgage foreclosure and whatever is going on[NEWLINE]agent: Did you fall behind on your mortgage payments?[NEWLINE]user: yes[NEWLINE]agent: Okay. Your mortgage servicer, the company that handles collecting the money for your lender can take your house to cover the money owed. This process is called foreclosure.[NEWLINE][BOUNDARY][NEWLINE]user: Would I be unable to get VA Benefits if my disability from a combat mission prevents me from working, and don't know how to make my payments?[NEWLINE]agent: You might. If your service-connected disability limits your ability to work or prevents you from working, find out if you can get VR&E benefits and services like help exploring employment options and getting more training if required.[NEWLINE][BOUNDARY][NEWLINE]user: And what about Veterans housing assistance grants?[NEWLINE]agent: On our page you can find out how to apply for a housing grant as a Veteran or service member with a service-connected disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know more about other VA benefits and services?[NEWLINE]user: No, thank you.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: You can tell me one more thing though. What if I can't pay my mortgage and I become homeless after losing my house? Can you help me then?


user: how does the VA help to avoid mortgage foreclosure[NEWLINE]agent: Are you behind on your mortgage payments?[NEWLINE]user: yes[NEWLINE]agent: If you fall far behind on your mortgage payments,  your mortgage servicer the company that handles collecting the money for your lender can take your house to cover the money owed[NEWLINE][BOUNDARY][NEWLINE]user: It seems super unfair to me please if that happens give me an extension Will I have to pay a fee for a VA loan?[NEWLINE]agent: We will determine if you have to pay.[NEWLINE][BOUNDARY][NEWLINE]user: What about grants for Veteran Housing?[NEWLINE]agent: We do have grants for servicemembers with a service-connected disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need assistance with other VA benefits or services?[NEWLINE]user: What other benefits are available?[NEWLINE]agent: Disability compensation pay is available[NEWLINE][BOUNDARY][NEWLINE]user: Is there help for my VA backed loan in case of a natural disaster?[NEWLINE]agent: Yes, assistance is available and we have a guide for it.[NEWLINE]user: When will I know if I have to pay a funding fee?


user: I urgently need help to avoid mortgage foreclosure.[NEWLINE]agent: Did you fall far behind on your mortgage payments?[NEWLINE]user: Yes, you could say so. I'm in real trouble now![NEWLINE]agent: In that case your mortgage servicer the company that handles collecting the money for your lender can take your house to cover the money owed. This process is called foreclosure. Our VA loan technicians can help you avoid foreclosure and keep your house.[NEWLINE]user: I'd like to ask you a question about VA housing assistance. For example, what benefits or services do you provide if I already own a home?[NEWLINE]agent: We also offer benefits and services to help you build, improve, or keep your current home.[NEWLINE][BOUNDARY][NEWLINE]user: What about housing assistance grants?[NEWLINE]agent: Find out how to apply for a housing grant as a Veteran or Servicemember with a service - connected disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you seeking other VA benefits and services?[NEWLINE]user: Yes[NEWLINE]agent: Find out how to file a claim for compensation for conditions related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: What about crisis assistance?


user: I need to know if I can get some information on VA disability compensation, please.[NEWLINE]agent: VA disability compensation pay offers a monthly tax-free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse.  You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you seeking to get VA disability pay?[NEWLINE]user: Yes, I am looking to get VA disability pay?[NEWLINE]agent: You can get some information about receiving VA disability compensation pay, managing your VA disability benefits and other information and resources.[NEWLINE][BOUNDARY][NEWLINE]user: How can I file a claim?[NEWLINE]agent: You can find how to prepare and file a claim for disability compensation online, by phone, or by mail.[NEWLINE]user: Where do I find information after my claim has been filed?[NEWLINE][BOUNDARY][NEWLINE]user: You can connect with a Veterans Service Organization or accredited Veterans representative for help applying for benefits.[NEWLINE]agent: What should I do after I get my rating?[NEWLINE][BOUNDARY][NEWLINE]user: What other VA benefits and services are available?[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. I'd like to ask you another question. About the SAH grant. May I get specially adapted housing if I'm already building my permanent home?[NEWLINE]agent: Yes, you can. If you're under that condition, and meet the requirements, you can get that grant.[NEWLINE][BOUNDARY][NEWLINE]agent: There are also housing grants.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern for VA disability compensation and other VA benefits and services. Is there a software where I can apply proof with my argument and get a quicker decision?


user: I'm here for VA disability benefits[NEWLINE]agent: We can help you find out if you are eligible for VA disability benefits.[NEWLINE]agent: Would you like to find out what happens after you file for VA disability compensation, how long it takes us to make a decision, and what to do if you disagree?[NEWLINE]user: no[NEWLINE]agent: Would you like to know more about preparing and filing a claim for disability compensation?[NEWLINE]user: no[NEWLINE]agent: Would you like to find out if you are eligible for VA disability benefits?[NEWLINE]user: yes I would[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me like what VA compensation is?[NEWLINE]agent: VA disability compensation offers a monthly tax-free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse. You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service. We can help you find out how to apply for and manage the Veterans disability benefits you have earned.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am Requesting for Nursing Home Information for nursing home?[NEWLINE]agent:  you ll also need to fill out a Request for Nursing Home Information in Connection with Claim for Aid and Attendance VA Form 21 - 0779.s Download VA Form 21 - 0779 PDF[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, another question in terms of vocational rehabilitation, do the relatives have access to the service? standards must be met? what requirements do i need?


user: What can you tell me about VA disability compensation?[NEWLINE]agent:  VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse.  You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to find out how to apply for and manage the veterans benefits you've earned?[NEWLINE]user: yes[NEWLINE]agent: I can assist you with how to Get VA disability compensation paysManage your Veterans disability benefitsand provide you More information and resources[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out if I am eligible?[NEWLINE]agent: I can assist with that.[NEWLINE][BOUNDARY][NEWLINE]user: What conditions may qualify?[NEWLINE]agent: You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]user: How can I manage my benefits?[NEWLINE][BOUNDARY][NEWLINE]user: Can I use it to track my veterans or survivors pension?[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]agent: You can Check your VA claim or appeal statusTrack the status of your disability claim or appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Also, in order to call you, is there a number for deaf people?


user: Hello, sir or ma'am. I came here to find more information, perhaps you can help me.[NEWLINE]agent: Of course. On our page you can learn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn more about other VA benefits and services?[NEWLINE]user: No, I am well informed about that.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What can you tell me about the disability compensation? This is something that affects and interests me.[NEWLINE]agent: The VA disability compensation pay offers a monthly tax-free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse. You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]user: I see. But what if I need more aid than I'm currently receiving?[NEWLINE][BOUNDARY][NEWLINE]user: by the way do you know the assistance benefits VA or homebound? Can you help me see if I qualify for a homebound assignment?[NEWLINE]agent: Yes, we can help you see if you qualify for these benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: We can find out if you're eligible for extra monthly pension payments if you need more aid than you're currently receiving.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, that's fine. Now, let's talk about the exam. That would be fantastic. If you have any extra information on this exam? That is a claim test.[NEWLINE]agent: Of course. We can find out why you might need a claim exam, how to schedule and prepare for your appointment, and what to expect during and after the exam.[NEWLINE][BOUNDARY][NEWLINE]user: Now we're talking. Can you also tell me how to add my wife to my disability benefits?[NEWLINE]agent: Yes. We can help you find out how and when to add a dependent spouse, child, or parent to your VA disability benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Then please do that. Also, what else can you tell me about the disability benefits you just mentioned?


user: I would like to get my hands on some VA disability rating resources and other information[NEWLINE]agent: We have information about VA disability ratings. You can learn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn about other VA benefits and services?[NEWLINE]user: yes, anything about housing benefits[NEWLINE]agent: We have Disability housing grants for Veterans. You can find out how to apply for a housing grant as a Veteran or service member with a service - connected disability.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have info about the claim exam?[NEWLINE]agent: Yes, VA claim exam C&P exam. You can find out why you might need a claim exam, how to schedule and prepare for your appointment,and what to expect during and after the exam.[NEWLINE][BOUNDARY][NEWLINE]user: and what can I do with the claims program?[NEWLINE]agent: The Fully Developed Claims program is used to get a faster decision by submitting evidence along with your claim.[NEWLINE][BOUNDARY][NEWLINE]user: does the benefits admin have any social media?[NEWLINE]agent: Yes we do. You can follow us at Veterans Benefits Administration Facebook, Veterans Benefits Administration Instagram, or Veterans Benefits Administration Linkedin[NEWLINE][BOUNDARY][NEWLINE]user: and that is all I think, can you give me the disability ratings info again?[NEWLINE][BOUNDARY][NEWLINE]user: On a very similar note. How can you calculate the cumulative impairment ranking in phase 4?[NEWLINE]agent: We will round combined values ending in 1 to 4 down, and those ending in 5 to 9 up.[NEWLINE][BOUNDARY]


user: how can I get VA disability compensation[NEWLINE]agent: VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]agent: do you need to know what page to llok on>?[NEWLINE]user: no thanks[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do you Get VA disability compensation (pay[NEWLINE]agent:  EligibilityFind out if you re eligible for VA disability benefits for a presumptive disability or other service - connected condition[NEWLINE][BOUNDARY][NEWLINE]user: can I  Managemy Veterans disability benefits[NEWLINE]agent: Check your VA claim or appeal statusTrack the status of your disability claim or appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get More information and resources[NEWLINE][BOUNDARY][NEWLINE]user: Anything else about Specially Adapted Housing (SAH). What kinds of service-connected disabilities will I use to get a SAH benefit?[NEWLINE]agent: Well, in that regard, you would have the following: The loss or loss of use of more than one limb; or the loss or loss of use of a lower leg along the residuals lasting effects of an organic natural disease or injury.[NEWLINE][BOUNDARY][NEWLINE]agent:  Disability housing grants for VeteransFind out how to apply for a housing grant as a Veteran or service member with a service - connected disability[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me that I have not received updates on benefits, where can I receive them?


user: what is VA disability compensation[NEWLINE]agent: VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need more information?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what is the Fully Developed Claims program[NEWLINE]agent: Use this program to get a faster decision by submitting evidence along with your claim.[NEWLINE][BOUNDARY][NEWLINE]user: how do I Manage my Veterans disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: What if I choose, say, not to share all that information with the world, but change my mind later? I hope and you can be patient with me since if I would do that it is because at that time it was the best option[NEWLINE]agent: In that case you can opt back in to sharing your information at any time.[NEWLINE][BOUNDARY][NEWLINE]agent: Share your VA medical recordsSet up your personal health record and download reports to share with your VA and non - VA doctors[NEWLINE][BOUNDARY][NEWLINE]user: I see. May I ask another question. for VA disability compensation? What other VA services and benefits are available?[NEWLINE]agent: Use this program to get a faster decision by submitting evidence along with your claim[NEWLINE][BOUNDARY][NEWLINE]user: how do I add a dependant?


user: Can I get More information and resources[NEWLINE]agent: About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]agent: What Other VA benefits and services are there?[NEWLINE]user: nevermind thank you[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Where can I get more information and resources?[NEWLINE][BOUNDARY][NEWLINE]user: I see. May I ask another question for VA disability rating. Can you help me with a scenario where I would have three disabilities?[NEWLINE]agent: Look at the example on the combined ratings table, which I can link you to if you need it. If we added a third disability rated at 10 % disabling to our example, we would take your combined value of 65 and look for that number in the left column of the combined ratings table. We would then look for 10 in the top row and find the number where the left column and top row meet. In the example, that number would be 69.[NEWLINE][BOUNDARY][NEWLINE]agent:  About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a disability payment from VA? I get it after filing a claim?[NEWLINE]agent: After you file your claimFind out what happens after you file for VA disability compensation, how long it takes us to make a decision, and what to do if you disagree[NEWLINE][BOUNDARY][NEWLINE]user: HOw can I  Manage my Veterans disability benefits[NEWLINE]agent: VA claim exam C&P exam Find out why you might need a claim exam,[NEWLINE]user: I need help filing a claim.[NEWLINE]agent: Get help filing a claimConnect with a Veterans Service Organization VSO or accredited Veterans representative for help applying for benefits[NEWLINE]user: Do I need to schedule an appointment?[NEWLINE]agent: click here how to schedule and prepare for your appointment[NEWLINE][BOUNDARY][NEWLINE]user: What if I disagree with the decision?


user: I need to see more information than I was originally given about the ratings system for VA Disabilty.[NEWLINE]agent: You can learn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about other VA benefits and services?[NEWLINE]user: Yes I would.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Let me ask another question. for VA services. Can I make a profit if I am the 2019 tax year?[NEWLINE]agent: Sure. You may be able to get up to 3 grants for a total of up to $17,130 trough the SHA grant program.[NEWLINE][BOUNDARY][NEWLINE]agent: I can tell you how to apply for a housing grant as a Veteran or service member with a service - connected disability.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know where I can sign up if I want to know additional information and updates regarding VA benefits and services?[NEWLINE]agent: Yes it is possible to sign up for Veterans benefits email updates.[NEWLINE][BOUNDARY][NEWLINE]user: I've heard about an exam during the benefits appointment, what's that about?[NEWLINE]agent: There's information about why you might need a claim exam and what to expect during and after the exam.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me a number to call for additional information?[NEWLINE]agent: The numbers available are the following:VA benefits hotline: 800 - 827 - 1000eBenefits technical support: 800 - 983 - 0937Call MyVA311 for help: 844 - 698 - 2311[NEWLINE][BOUNDARY][NEWLINE]user: How do I go about removing a dependent from my claim?


user: I wanted to know what happens if my military records were damaged during that fire you had[NEWLINE]agent: Did you want to know how the VA reconstructs your records?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to get a copy of your records?[NEWLINE]user: yes, I need them[NEWLINE]agent: Are you filing a VA disability compensation claim?[NEWLINE]user: no I'm not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: so how do you get them together if I need them but they were burned?[NEWLINE]agent: We submit a specific request to the NPRC for any additional service records they may have. With the information we provide, the NPRC searches for documents that may help to reconstruct your records. They may also reach out to other government agencies to put your records together.[NEWLINE][BOUNDARY][NEWLINE]user: What other ways do I have to obtain my military registration?[NEWLINE]agent: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, now for help filing a claim or appeal, how can I find an accredited representative or a VSO?


user: Why did the military records need to be reconstructed?[NEWLINE]agent: In 1973 a fire at the National Personnel Records Center or NPRC in St. Louis, Missouri, destroyed the records held for our Veterans who were discharged from the Army and Air Force.[NEWLINE][BOUNDARY][NEWLINE]agent: Were your records destroyed in the 1973 NPRC fire?[NEWLINE]user: No, I am not sure if they were.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I need records to filing a VA disability compensation claim?[NEWLINE]agent: You will need to follow some steps to get your records.[NEWLINE][BOUNDARY][NEWLINE]user: I need records of my uncle to file a VA disability compensation claim. He was discharged in 1982, what conditions apply if I want to get his records?[NEWLINE]agent: If you are not their next of kin, you may only be able to request limited information from their Military Personnel File.[NEWLINE][BOUNDARY][NEWLINE]user: I'm trying to access my uncle's record so that he can have a military burial, where do I call?[NEWLINE]agent: Call our National Cemetery Scheduling Office at 800-535-1117. They will be able to help you get access to his DD214 or other discharge documents.[NEWLINE][BOUNDARY][NEWLINE]user: What other types of records can be accessed on milConnect?


user: I need to reconstruct my records.[NEWLINE]agent: Do you need to know how the VA does it?[NEWLINE]user: No I don't think so[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need records to support a VA disabioloity ompensation claim?[NEWLINE]user: No not disability[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How about recontructing records destroyed in NPRC fire?[NEWLINE]agent:  In 1973, a fire at the National Personnel Records Center NPRC in St. Louis, Missouri, destroyed the records held for Veterans who were discharged from the Army and Air Force during certain periods of time. Find out if your records may have been destroyed in this fire, and how to reconstruct your records to support a VA disability compensation claim.[NEWLINE][BOUNDARY][NEWLINE]user: so how do I get this all started so I can get my records?[NEWLINE]agent: I can go through the steps with you so you can get the records you need[NEWLINE][BOUNDARY][NEWLINE]user: What need to be done?[NEWLINE]agent: We submit a specific request to the NPRC for any additional service records they may have or can find for you.[NEWLINE][BOUNDARY][NEWLINE]user: To check the status of your VA claim or appeal, click here. Would my personal details be covered if I use this website to search on a VA claim or appeal?


user: How my records are reconstructing?[NEWLINE]agent: Do you want VA reconstruct your records?[NEWLINE]user: Not now.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to get your records?[NEWLINE]user: Yes, I need them.[NEWLINE]agent: Are you filing a VA disability compensation claim?[NEWLINE]user: No at all[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How should I to submit?[NEWLINE]agent: You can file your claim online, mail, in person orwith the help of a trained professional.[NEWLINE][BOUNDARY][NEWLINE]user: Perfect I will make my request online if I could give you the website. How does one become an Accredited Representative or VSO?[NEWLINE]agent: Each accredited representative or a VSO needs to pass an exam and a background check.[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to find out if one is not a relative or a close relative. Can I have someone else request my military service records?