user: Hi. I am trying to see if my military records survived the NPRC fire.[NEWLINE]agent: Well, if they were, we may be able to help create them again.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know if they were actually destroyed?[NEWLINE]user: I am not positive, but I think they were.[NEWLINE]agent: If you were discharged between November 1, 1912 and January 1, 1960, there is a good chance they were destroyed.[NEWLINE]user: Were my records destroyed in the 1973 NPRC fire in St. Louis?[NEWLINE]agent: Your records may have been destroyed in the fire if you were discharged from either :s  The Army between November 1, 1912, and January 1, 1960 The fire destroyed 80 % of the records held for Veterans discharged from the Army during this time period[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Another question on filing my claim or appeal. What is the best way to locate an accredited delegate or a VSO?[NEWLINE]agent: You can find an accredited representative or a VSO in 1 to 2 ways:  Go to eBenefits to find a local representative that includes a recognized VSO, attorney, or claims agent by state / territory, zip code, or organization name.[NEWLINE][BOUNDARY][NEWLINE]user: Another note on the Reconstruct military records that were lost in the NPRC fire. Can you assist me in reorganizing my records?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need the VA to help?[NEWLINE]user: I may need you to help, but I'm not sure.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need the records to help with disability claims?[NEWLINE]user: Yes, can you help with that?[NEWLINE]agent: Have you completed the VA disability claim form yet?


user: I want to know about the fire you had and what to do if my military records are gone[NEWLINE]agent: In 1973,a fire at the National Personnel Records Center NPRC in St. Louis, Missouri, destroyed the records held for Veterans who were discharged from the Army and Air Force during certain periods of time.You can find out if your records may have been destroyed in this fire, and how to reconstruct your records to support a VA disability compensation claim.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know if your records were destroyed in the 1973 NPRC fire in St. Louis?[NEWLINE]user: yes, I was in the Army and I think they are gone but not sure.[NEWLINE]agent: Your records may have been destroyed in the fire if you were discharged from the Army between November 1, 1912, and January 1, 1960.The fire destroyed 80% of the records held for Veterans discharged from the Army during this time period.[NEWLINE][BOUNDARY][NEWLINE]user: How does VA reconstruct my records?[NEWLINE]agent: the NPRC searches for documents that may help to reconstruct your records[NEWLINE]user: How will you reconstruct my records if I need them for a claim?[NEWLINE]agent: We start by submitting a specific request to the NPRC for any additional service records they may have or can find for you.[NEWLINE][BOUNDARY][NEWLINE]user: Also, for the Veterans Affairs Account access, can you explain to me how to use this online tool?[NEWLINE]agent: Gladly. To use this tool, you'll need to have either a free Premium My HealtheVet account or a free Premium DS Logon account used for eBenefits and milConnect.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of How to Reconstruct My VA Records? So you do a search at the other Army offices?[NEWLINE]agent: the NPRC searches for documents that may help to reconstruct your records.They may also reach out to other government agencies.[NEWLINE][BOUNDARY][NEWLINE]user: are you doing all records again or do I have to ask for them so you get them?[NEWLINE]agent: You will need to fill out a Request for Information Needed to Reconstruct Medical Data NA Form 13055. We 'll use this form as our request to the NPRC to reconstruct your records.[NEWLINE][BOUNDARY][NEWLINE]user: and the NPRC records which may not be complete will help with my claim?[NEWLINE]agent: We 'll also look at other records or documents called supplemental records to help decide your claim.You can provide these records or ask us to help you find them.[NEWLINE]user: what if I have documents that can help with my claim?


user: How do I go about Reconstructing my records[NEWLINE]agent: are you asking/wanting to know How does VA reconstruct your  records?[NEWLINE]user: yes[NEWLINE]agent: We submit a specific request to the NPRC for any additional service records they may have or can find for you[NEWLINE]user: what do you provide?[NEWLINE]agent:  We submit a specific request to the NPRC for any additional service records they may have or can find for you[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements if I want to see my uncle's military records who was discharged in 1982?[NEWLINE]agent: If you are not their next of kin, you may only be able to request limited information from their Military Personnel File.[NEWLINE][BOUNDARY][NEWLINE]user: I'm trying to access my uncle's record so that he can have a military burial, where do I call?[NEWLINE]agent: Call our National Cemetery Scheduling Office at 800-535-1117. They will be able to help you get access to his DD214 or other discharge documents.[NEWLINE][BOUNDARY][NEWLINE]user: What other types of records can be accessed on milConnect?


user: How do i Reconstruct military records destroyed in NPRC fire[NEWLINE]agent:  In 1973 a fire at the National Personnel Records Center NPRC in St. Louis, Missouri, destroyed the records held for Veterans who were discharged from the Army and Air Force during certain periods of time[NEWLINE][BOUNDARY][NEWLINE]user: Were my records destroyed in the 1973 NPRC fire in St. Louis?[NEWLINE]agent: Your records may have been destroyed in the fire if you were discharged from either :s  The Army between November 1, 1912, and January 1, 1960 The fire destroyed 80 % of the records held for Veterans discharged from the Army during this time period[NEWLINE][BOUNDARY][NEWLINE]user: I mean if I had been lucky and that fire didn't happen. What if they were discharged more than 62 years ago?[NEWLINE]agent: You can order their military records because the National Archives opens all records to the public after 62 of discharge.[NEWLINE]user: What happens if the Veteran was discharged less than 62 years ago?[NEWLINE]agent: It is a possibility that you could request limited information from their Military Personnel File.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I actually request military records?[NEWLINE]agent: An email will be sent that lets you know we are processing your request.  Then you will get a 2nd email when it is complete for you to download and view.[NEWLINE][BOUNDARY][NEWLINE]user: As next of kin of a Veteran, what happens when they pass away?


user: can you give me details of How we determine combined VA disability ratings[NEWLINE]agent: you have more than one disability[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How we use the combined ratings table[NEWLINE]agent: we look for your highest rating in the left column of the combined ratings table, and the next highest rating in the top row of the combined ratings table[NEWLINE][BOUNDARY][NEWLINE]user: I want to ask about VA disability benefits, if I was eligible for that benefit, what medical conditions are covered by the program?[NEWLINE]agent: Some of the conditions that are covered by VA disability benefits are chronic long-lasting back pain resulting in a current diagnosed back disability, breathing problems resulting from a current lung condition or lung disease. There are other benefits that are also covered.[NEWLINE][BOUNDARY][NEWLINE]user: I would like more information on how to get my notes?[NEWLINE]agent: YouTube Compensation 101[NEWLINE][BOUNDARY][NEWLINE]user: When logging into ebenefits to see my payment history, do My HealtheVet or ID.me credentials also work for ebenefits?[NEWLINE]agent: That isn't the same, you will need Premium DS Logon account. You can sign up for that right on the eBenefits page![NEWLINE][BOUNDARY][NEWLINE]user: Can you give me more information about VA Disability Ratings and Compensation?[NEWLINE]agent: YouTube Compensation 101[NEWLINE][BOUNDARY][NEWLINE]user: give me an example


user: Hello. I'm looking for information.[NEWLINE]agent: If you need some extra information, you can watch our videos to learn how VA disability, ratings and compensations works.[NEWLINE]agent: You can start by 'Compensation 101: How did I get this rating?'[NEWLINE]user: Wondeful, thanks. But where can I get this video?[NEWLINE]agent: You can search it on youtube by the name of Compensation 101[NEWLINE][BOUNDARY][NEWLINE]user: I just remember to ask about VA benefits and services is there any kind of nursing help or something for veterans?[NEWLINE]agent: Yes, there are. We can help you through the VA nursing homes and the health care homes.[NEWLINE][BOUNDARY][NEWLINE]user: By the way for the VA Benefits, what happens if I got any kind of doubt, or question?[NEWLINE]agent: If you have any question or comments about the videos, oplease call us at 877-827-1000. We'll be there for you monday through friday, 8a.m. to 9p.m.ET[NEWLINE][BOUNDARY][NEWLINE]user: What are procedures on how I can get dependent benefits?[NEWLINE]agent:  If you re 30 % or more disabled due to a disability caused by service in the military, you can get financial support and benefits for your qualified dependents. Learn more about adding dependents to your disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: Another question for you concerning the disability classification; however, could you explain how the rating system operates?[NEWLINE]agent: Yes. You need to look at your highest disability rating or highest combinated and your next lowest rating.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any material about explanatory about the compensation by disability?[NEWLINE]agent: Yes, of course. You can look for compensation 101 at Youtube, with the name of what is disability compensation.[NEWLINE][BOUNDARY][NEWLINE]user: But how do you rate someone?


user: I need information about VA disability ratings.[NEWLINE]agent: We have videos to learn more about how VA disability ratings and compensation work[NEWLINE]agent: Do you need to learn how you got the rating?[NEWLINE]user: no[NEWLINE]agent: Do you need information on what disability compensation is?[NEWLINE]user: no[NEWLINE]agent: Do you need information on service connection?[NEWLINE]user: yes[NEWLINE]agent: Great I can help you locate the video on youtube.[NEWLINE][BOUNDARY][NEWLINE]user: When can I upload evidence if my standard disability claim is decided early?[NEWLINE]agent: You definitely will have the rest of the one-year to provide more information or evidence[NEWLINE][BOUNDARY][NEWLINE]user: I understand, another question, how do I update my data?


user: I wanted to learn more about my VA disability rating[NEWLINE]agent: We can help you learn about VA disability ratings and how we assign your rating.[NEWLINE]user: Can you help with my ratings because I have two disabilities and want to know more about how you do it?[NEWLINE][BOUNDARY][NEWLINE]user: can you help me with a scenario where I would have three disabilities?[NEWLINE]agent: Look at the example on the combined ratings table, which I can link you to if you need it. If we added a third disability rated at 10 % disabling to our example, we would take your combined value of 65 and look for that number in the left column of the combined ratings table. We would then look for 10 in the top row and find the number where the left column and top row meet. In the example, that number would be 69.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have some information regarding disability benefits that I might be eligible for? What are the conditions for receiving such benefits?[NEWLINE]agent: You need to meet certain requirements if you had surgery[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, in addition to VA disability ratings, how do you determine the combined VA disability rating? How can I better use the combined grade table? And finally, i would  like to know how the combined VA disability ratings are determined?[NEWLINE]agent: We start by putting your disability ratings in order, from highest to lowest percentage[NEWLINE]agent: Do you want me to give you an example?[NEWLINE]user: yes[NEWLINE]agent: Okay, If you had 2 disabilities rated as 50 % disabling and 30 % disabling we would rank them in this order : 50 %, then 30 %[NEWLINE][BOUNDARY][NEWLINE]user: Also, if I have a current illness or injury known as a condition that affects my body or mind, can I be eligible for the program?


user: Va ratitings are what?[NEWLINE]agent:  Learn about VA disability ratings and how we assign your rating[NEWLINE]user: what if I have more than one service?[NEWLINE][BOUNDARY][NEWLINE]user:  How do we use the combined ratings table[NEWLINE]agent: In our example This would be 65[NEWLINE][BOUNDARY][NEWLINE]user: That's great! Concerning about the Benefits for Spouses and Dependents (VA DIC). How do I file a claim for compensation?[NEWLINE]agent:  First you ll need to fill out an application for benefits. The application you fill out will depend on your survivor status[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for you about VA health care. What is the meaning of a disability rating?[NEWLINE]agent: We assign you a disability rating based on the severity of your disability.   [7] We express this rating as a percentage, representing how much your disability decreases your overall health and ability to function.   [8] We then use your disability rating to determine your disability compensation rate, so we can calculate how much money you ll receive from us each month.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know! Another question related to my application for benefits, is the crisis line available now?[NEWLINE]agent: you can connect with a Veterans Crisis Line responder any time, day or night.[NEWLINE][BOUNDARY][NEWLINE]user: How is this affected by whether or not we have disabilities?[NEWLINE]agent: If you have 2 disabilitiesWe round that combined value to the nearest 10 % to find your combined disability rating[NEWLINE]user: ok thanks[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more than one disability?


user: I was wondering how the disability ratings are determined. Can you explain this to me?[NEWLINE]agent: Gladly. Do you have more than one disability?[NEWLINE]user: No, I don't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Anyway, can you tell me what that rating is based on please?[NEWLINE]agent: Of course. We base your rating on the evidence you give us like a doctor's report or medical test results and the results of your VA claim exam also called a compensation and pension, or C&P, exam, if we determine you need this exam.[NEWLINE][BOUNDARY][NEWLINE]user: Now for the advantages I'd get if I volunteered for chemical and biological testing studies. if I have any concerns or need assistance in obtaining medical treatment.[NEWLINE]agent: Visit the U.S. Army web page, or Call 800 - 984 - 8523[NEWLINE][BOUNDARY][NEWLINE]user: Another question regarding determining a combined score, how is this score given if I have 2 disabilities?[NEWLINE]agent: If you have more than 2 disabilities, we repeat the process for each additional disability.[NEWLINE][BOUNDARY][NEWLINE]user: May I seek another question how can I obtain these benefits?. Is the crisis line operational right now?[NEWLINE]agent: you can connect with a Veterans Crisis Line responder any time, day or night.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask about 3 disabilities.[NEWLINE]agent: If we added a third disability rated at 10 % disabling to our original example, we would take your combined value of 65 and look for that number in the left column of the combined ratings table. We would then look for 10 in the top row and find the number where the left column and top row meet.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds complicated. What would my combined disability rating be, for example, if I had  2 disabilities?


user: Hey there, I would like to know more about your disability ratings.[NEWLINE]agent: Of course. On our website you can learn about VA disability ratings and how we assign your rating.[NEWLINE]agent: Do you have more than one service-connected condition?[NEWLINE]user: No, I don't. And that is not the reason why I wanted to know about the disability ratings.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: But like you said before, you can tell me more about disability ratings, right?[NEWLINE]agent: Of course. I can tell you more about VA disability ratings and how we assign your rating.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how we assign VA disability ratings then?[NEWLINE]user: No, not about the ratings themself.[NEWLINE][BOUNDARY][NEWLINE]agent: I understand. Would you like to know how we determine the VA disability ratings then?[NEWLINE]user: Yes. As a matter of fact, I do.[NEWLINE]agent: May I ask if you have more than one disability then?[NEWLINE]user: No, I don't have more than one disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get VA disability benefits?[NEWLINE]agent: You may be able to get disability benefits if one of the following situations describes your experience.[NEWLINE]user: I'd like to know if I'm eligible for VA disability compensation?


user: Can you tell me about the disability ratings[NEWLINE]agent: yes, we can help you learn about VA disability ratings and how we assign your rating[NEWLINE]agent: Do you have more than one service-connected condition?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what a disability rating is?[NEWLINE]agent: You are assigned a disability rating based on the severity of your disability. We express this rating as a percentage, representing how much your disability decreases your overall health and ability to function.We then use your disability rating to determine your disability compensation rate, so we can calculate how much money you will receive from us each month.[NEWLINE][BOUNDARY][NEWLINE]user: So what would would I expect after I get a disability ring? And what changes should I update in my information?[NEWLINE]agent: You should update your information with VA when you have a new address, a change to your marital status, or any other life change that could affect your rating or payment.[NEWLINE]agent: Has your disability gotten worse?[NEWLINE]user: no, no change in that to update[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is that one of the life changes you said could affect my rating?


user: Is their a specific way you determine combined VA disability ratings?[NEWLINE]agent: Do you have more than one disability?[NEWLINE]user: No I do not have more than one disability.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me any tips to help me figure the rating out?[NEWLINE]agent: Yes, look for your highest disability rating in the left column and your lowest rating in the top column and your combined rating is the number where the two intersect, rounded to the nearest 10%.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding VA disability benefits, in what situations may I be eligible for these benefits?[NEWLINE]agent: they have to be situations that describe their experience[NEWLINE][BOUNDARY][NEWLINE]user: Well, it is not difficult for me to give my experience. It is extremely simple and pleasant to do so. How to find out the combined disability rating?[NEWLINE]agent: We will round combined values ending in 1 to 4 down, and those ending in 5 to 9 up.[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you. I would also like to find out how the individual from the VA can not work. How do I get these benefits?[NEWLINE]agent: You ll need to file a claim for disability compensation you ll have to provide evidence supporting documents like a doctor s report or medical test results showing that your disability prevents you from holding down a steady job. We ll also review your work and education history[NEWLINE][BOUNDARY][NEWLINE]user: What criteria do you use to evaluate my performance if I had an impairment prior to joining the service and the service aggravated it?[NEWLINE]agent: We essentially base your monthly compensation on the level of aggravation or how much worse your preservice disability got after your military service.[NEWLINE][BOUNDARY][NEWLINE]user: Can you explain disability compensation to me?


user: can you give me details of Health care for spouses, dependents, and family caregivers[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child, or family caregiver of a veteran or service member?[NEWLINE]user: yes[NEWLINE]agent: you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your Veteran s service[NEWLINE][BOUNDARY][NEWLINE]user: I need to know more about Health Care, what benefits can I get with this program?[NEWLINE]agent: Your benefits will depend on whether you are a primary caregiver or not, they can be a monthly stipend payment, travel, accommodation and financial assistance when traveling with the veteran to receive care.[NEWLINE]user: How many caregivers can the veteran appoint?[NEWLINE]agent: can designate one primary primary caregiver and up to two secondary caregivers[NEWLINE][BOUNDARY][NEWLINE]user: Can I get benefits through the Comprehensive Assistance Program for Family Caregivers?[NEWLINE]agent: if you can get benefits, you may be eligible if the serving Veteran meets certain requirements[NEWLINE]user: What requirements are needed to obtain benefits?[NEWLINE]agent: the veteran you are caring for has a serious injury that includes traumatic brain injury, psychological trauma, or another mental disorder that was caused or worsened by your active duty on or after September 11, 2001?[NEWLINE]user: No, the veteran I am caring for does not have a serious injury


user: can you give me details of Health care for spouses, dependents, and family caregivers[NEWLINE]agent:  you re the spouse, surviving spouse, dependent child, or family caregiver of a Veteran or service member?[NEWLINE]user: yes[NEWLINE]agent: you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your Veteran s service[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, regarding the request for medical attention, how long does the VA take to make a decision?[NEWLINE]agent: Has it been a week since you gave us your application and you have not heard back?[NEWLINE]user: No, it hasn't been longer than a week.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I go in person for healthcare?[NEWLINE]agent: You should visit your nearest VA medical center or clinic and bring a signed application for health benefits VA form 10-10EZ.[NEWLINE][BOUNDARY][NEWLINE]user: in spanish


user: Hello. I want to know about the health care for family.[NEWLINE]agent: The VA health care also cover spouse, survivor spouse, dependent child or family caregiver of any veteran or service member.[NEWLINE]user: Alright, thanks. That's a good information. Just with be a veteran I can get access to the that health care?[NEWLINE]agent: That's right, you may qualify for health care benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding CHAMPVA benefits for me or a family member, what happens if I can access medicare A? do I qualify immediately for CHAMPVA?[NEWLINE]agent: Then you'll also need to enroll in Medicare Part B to be eligible for CHAMPVA.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, that's good to know. Are there any other conditions I need to fulfill?[NEWLINE]agent: Yes. Are you the spouse or child of a Veteran who s been rated permanently and totally disabled for a service-connected disability by a VA regional benefit office?[NEWLINE]user: Yes. You see, my husband stepped on a mine during a combat mission, which crippled him. He passed away a while later due to the injuries.[NEWLINE]agent: In that case you can get health care through CHAMPVA, but only if you don't qualify for TRICARE and you meet additional requirements.[NEWLINE][BOUNDARY][NEWLINE]user: That would be the case. Say, how long will I have to wait once I sent you all documents?[NEWLINE]agent: It'll take about 6 weeks after we get your package until you get your CHAMPVA ID card and related materials.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any more info about CHAMPVA?


user: Hi there, good morning. I'm looking fr information about benefits for related family, please.[NEWLINE]agent: Are you one of the following: spouse, surviving spouse, dependent child or family caregiver of a veteran or service member?[NEWLINE]user: Yeah, that's correct, i am.[NEWLINE]agent: Good. Then you may qualify for health care benefits, In certain cases, you even may qualify for a service related disability.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Now, about health care benefits, how do I get these benefits?[NEWLINE]agent: Mail the form and any supporting documents[NEWLINE][BOUNDARY][NEWLINE]user: Can I get benefits through the Program of Comprehensive Assistance for Family Caregivers?[NEWLINE]agent: You may be eligible if the Veteran you re caring for meets both of the requirements[NEWLINE]agent: Both of these must be true[NEWLINE]user: what are the requirements[NEWLINE]agent: Has a serious injury including traumatic brain injury, psychological trauma, or other mental disorder that was caused or made worse by their active - duty service on or after September 11, 2001[NEWLINE]user: If I had two serious injuries[NEWLINE]agent:  because they can t perform one or more activities of daily living and/or needs supervision or protection based on symptoms of lasting neurological damage or injury[NEWLINE]user: no although I do my activities for the day without problem


user: Hey there, good afternoon. I wanted to know if you have some kind of benefits for veteran's family members?[NEWLINE]agent: Are you a spouse, surviving spouse, dependent child or family caregiver of a veteran or service member?[NEWLINE]user: Yeah, i am.[NEWLINE]agent: Great. Then you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your veteran's service.[NEWLINE][BOUNDARY][NEWLINE]user: I understand, but I have another question on the Program of Comprehensive Assistance for Family Caregivers.  Can I get benefits through this program?[NEWLINE]agent: You ll qualify for this program based on your Veteran s qualifications.[NEWLINE]user: what are the requirements to be eligible[NEWLINE]agent: Has a serious injury including traumatic brain injury, psychological trauma, or other mental disorder that was caused or made worse by their active - duty service on or after September 11, 2001[NEWLINE]user: no[NEWLINE]agent: so you can't qualify, because you need to meet all the requirements[NEWLINE][BOUNDARY][NEWLINE]user: How do I get these benefits?[NEWLINE]agent: To apply, fill out an Application for the Program of Comprehensive Assistance for Family Caregivers VA Form 10 - 10CG.[NEWLINE]user: is there another way?


user: Hi, Can you tell me who is eligible for health care benefits?[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child or family caregiver of a Veteran or service member?[NEWLINE]user: Yes I am.[NEWLINE]agent: As a spouse, surviving spouse, dependent child or family caregiver of a Veteran or service member you may qualify for health care benefits. In certain cases you may also qualify for health care benefits due to a disability related to your Veteran's service.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question regarding health care benefits, what if I'm re-entitled to Medicare A? Do I qualify for CHAMPVA then?[NEWLINE]agent: Then you'll also need to enroll in Medicare Part B to be eligible for CHAMPVA.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, that's good to know. Are there any other conditions I need to fulfill?[NEWLINE]agent: Yes. Are you the spouse or child of a Veteran who s been rated permanently and totally disabled for a service-connected disability by a VA regional benefit office?[NEWLINE]user: Yes. You see, my husband stepped on a mine during a combat mission, which crippled him. He passed away a while later due to the injuries.[NEWLINE]agent: In that case you can get health care through CHAMPVA, but only if you don't qualify for TRICARE and you meet additional requirements.[NEWLINE][BOUNDARY][NEWLINE]user: That would be the case. Say, how long will I have to wait once I sent you all documents?[NEWLINE]agent: It'll take about 6 weeks after we get your package until you get your CHAMPVA ID card and related materials.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any more info about CHAMPVA?


user: need help with VA health care benefits[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child, or family caregiver of a Veteran or service member?[NEWLINE]user: I'm the wife of a veteran[NEWLINE]agent: You might be eligible for health care benefits. You may also qualify for health care benefits due to a disability related to your husband’s service.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information about the entire benefit package, especially the health care package, what requirements do I have to meet to qualify?[NEWLINE]agent: Are you enrolled in VA Health Care?[NEWLINE]user: ¿Está inscrito en VA Health Care?[NEWLINE]agent: Are you assigned to a VA primary care provider?[NEWLINE]user: Yes I am[NEWLINE]agent: Have you given your VA provider your medical records from your non-VA provider?[NEWLINE]user: do not


user: I would like some information about health care for spouses, dependents, and family caregivers.[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child, or family caregiver of a Veteran?[NEWLINE]user: None of those apply to me.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I am a biological child of a woman Vietnam War Veteran and have birth defects, can I get Health care benefits?[NEWLINE]agent: Then you may qualify for VA health care benefits which help pay for services needed to treat your covered birth defect and related medical conditions.[NEWLINE][BOUNDARY][NEWLINE]user: Will it cover all the costs of the health care services and supplies I need?[NEWLINE]agent: it will cover some of the costs of the health care services and supplies.[NEWLINE]user: What if I am a current or surviving spouse or child of a Veteran with disabilities or a service member who died in the line of duty?[NEWLINE]agent: You may be able to get health insurance through Civilian Health and Medical Program of the Department of Veterans Affairs or CHAMPVA; which will cover the cost of some of the health care services and supplies.[NEWLINE]user: Btw, for CHAMPVA. Where can I find more information on all this?[NEWLINE]agent: You could contact the prosthetic representative at your nearest VA medical center or clinic or find a VA health facility near you.[NEWLINE]user: Will it cover all of the costs of the medical services and supplies I require?[NEWLINE]agent: it will cover some of the costs of the health care services and supplies.[NEWLINE][BOUNDARY][NEWLINE]user: What is the Camp Lejeune Family Member Program?


user: What happens after I apply for health care benefits?[NEWLINE]agent: After you have applied for VA health care, we will send you a letter in the mail to let you know if your application has been approved.[NEWLINE]user: I am not a veteran, but am trying to get information for my husband.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if he only wants his VA health care for a short amount of time to deal with one issue with one doctor and then does not desire to keep the benefit?[NEWLINE]agent: You always have the right to appeal our decision at any time.[NEWLINE]user: By the way, are you familiar with the program that benefits caregivers of veterans? in case of a trip or illness that requires attention, what benefits can I get with this program?[NEWLINE]agent: Your benefits will depend on whether you are a primary caregiver or not, they can be a monthly stipend payment, travel, accommodation and financial assistance when traveling with the veteran to receive care.[NEWLINE]user: I see. Another question on VA health care.  Who else can I go to with any questions on my husband's health care benefit?[NEWLINE]agent: You can contact your local VA medical center or clinic and ask for the enrollment coordinator or the urgent care clinic.  You can also seek help from the emergency room.[NEWLINE][BOUNDARY][NEWLINE]user: Good. Another question related to documents and information. where should I fill out my application?[NEWLINE]agent: To fill out your application in person, survey the nearest Veterans Medical Center in this league: Find the Veterans Center or Clinic closest to you OR you can help through your state's Department of Veterans. s Find your state's Veterans Department...[NEWLINE][BOUNDARY][NEWLINE]user: Once enrolled in the health care program, what else can I do?[NEWLINE]agent: He can manage his VA health and benefits online, refill prescriptions, send secure messages to health care providers and check the status of any disability or pension claims.[NEWLINE][BOUNDARY][NEWLINE]user: What is the next step after my husband's approval?[NEWLINE]agent: You will receive a Veteran's Health Handbook that you need to read.[NEWLINE][BOUNDARY][NEWLINE]user: What is the website that he could use?


user: What happens after I have applied for VA health care benefits?[NEWLINE]agent: After your application, we will send you a letter to let you know if your application has been approved[NEWLINE][BOUNDARY][NEWLINE]user: How do I get my Veterans Health Identification Card?[NEWLINE]agent: You can contact your local VA medical center and speak with the enrolment coordinator. This coordinator can help you arrange to have your picture taken for your new VHIC. You can, alternatively, request your VHIC at your next VA health care appointment[NEWLINE][BOUNDARY][NEWLINE]user: How long does it take to hear back after I apply for VA health care?[NEWLINE]agent: Has it been more than a week since you applied?[NEWLINE]user: No, it hasn't[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I go if I need help accessing VA services?[NEWLINE]agent: You can contact our toll free number at 877-222-8387, Monday through Friday from 8.00 a.m. to 8.00 p.m. ET[NEWLINE]user: Can I cancel my enrolment in VA healthcare at any stage?[NEWLINE][BOUNDARY][NEWLINE]user: May I ask another question?  Does my health coverage through VA meet the ACA s minimum essential coverage requirement for 2018?[NEWLINE]agent: you won t have to pay the fee when you file your 2018 taxes[NEWLINE][BOUNDARY][NEWLINE]agent: You can cancel your enrolment but this may impact your health care coverage requirements under the Affordable Care Act, if you don't have other health care[NEWLINE]user: What options do I have if I don't agree with a decision taken on my VA healthcare application?


user: Hi, What is the procedure after I apply for VA health care benefits?[NEWLINE]agent: After your application, we will send you a letter outlining the decision that has been made on your application[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I have re-signed up for VA health care?[NEWLINE]agent: In this instance, you can manage your VA health and any benefits online through VA.gov. You can also refill your prescription, send messages securely to your health care team and even check the status of any disability or pension claim[NEWLINE]user: Thank you very much for the valuable information, another question is if the coordinator cannot help me with the photo, can I ask someone else for help to take the photo required to obtain my veteran health card?[NEWLINE]agent: Yes, the staff who are in collaboration with us. In that regard, they'll be happy to assist you to get your picture taken, scheduling alongside your next veteran health care appointment.[NEWLINE][BOUNDARY][NEWLINE]user: Do yo have any options for those whose hearing is reduced?[NEWLINE]agent: No problem, for that, just call to TTY 711[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll write that down.Do you ask any document for showing in the picture session?[NEWLINE]agent: Yeah, we do that. The most basic documents would be: state-issued driver's licence and U.S, passport or passport card.[NEWLINE][BOUNDARY][NEWLINE]user: I read the other day that veterans cards are pretty cool now. Why is that?[NEWLINE]agent: New cards have a lot of improvement over the others. These cards include Braille language and your latest service.[NEWLINE][BOUNDARY][NEWLINE]user: Then to clarify, how do i get my card?


user: What happens after I apply for health care benefits for a Veteran?[NEWLINE]agent: After you have applied for VA health care, you will receive a letter in the mail to let you know if your application is approved and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: What will I do after you approve my application?[NEWLINE]agent: You will receive a welcome call from the VA welcoming you to the VA health care program.  They will also help you with scheduling your first doctor's appointment.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out about VA health care benefits, health care team, and where I go for care?[NEWLINE]agent: We will help you learn all about your VA health care coverage, health care team, and where to go for care.[NEWLINE][BOUNDARY][NEWLINE]user: Another question I'd like to ask if my VA health care program will be approve.  What if I want to change the medical center where you assigned me to receive treatment? Who do I contact?[NEWLINE]agent: you can contact the medical center where you currently receive care.Or, call us at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do after I receive my VA health care welcome call?[NEWLINE]agent: Contact your nearest VA medical center and ask to speak with the enrollment coordinator  Ask the coordinator to help you arrange to get your picture taken for your new Veteran Health Identification Card.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do with my old Veterans identification card?


user: How do I apply for healthcare benfits?[NEWLINE]agent: After you ve applied for VA health carewe ll send you a letter in the mail to let you know if your application has been approved[NEWLINE][BOUNDARY][NEWLINE]user:  If you approve my application, what do I do next[NEWLINE]agent: Wait for your welcome call from VA. We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: I have other questions where can I get more information?[NEWLINE]agent: Contact your local VA medical center or clinic and ask for  The enrollment coordinator[NEWLINE]user: I want to know more about my VA benefits[NEWLINE]agent:  we can help Learn more about your VA health care coverage[NEWLINE][BOUNDARY][NEWLINE]user: I have a completely unrelated concern about the dishonorable discharge: Will I get VA health care benefits?[NEWLINE]agent: You may be able to get VA health care benefits if you served in the active military, naval, or air service and didn t receive a dishonorable discharge.[NEWLINE]user: what if I am a current or former member of the Reserves or National Guard?


user: I applied for health care benefits and want to know what happens next[NEWLINE]agent: After you have applied for VA health care we will send you a letter in the mail to let you know if your application has been approved.[NEWLINE][BOUNDARY][NEWLINE]user: okay and where can I go for answers if I have them?[NEWLINE]agent: Contact your local VA medical center or clinic and ask for the enrollment coordinator or the urgent care clinic.[NEWLINE][BOUNDARY][NEWLINE]user: I was wondering when I should contact you if I have any questions about my VHIC?[NEWLINE]agent: We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Great. So what should I do, once I reported that my card is lost?[NEWLINE]agent: You can request a replacement card at the VA medical center where you had your picture taken. You'll need to bring your driver's license, passport, or other government ID or be able to answer a series of challenge questions so we can verify your identity before we give you a new card.[NEWLINE]agent: Have you changed your medical center since getting your original card?[NEWLINE]user: No, I'm still at the same center as before.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Look, I'd love to do this over the phone but I'm hard of hearing. Do you have a number for that?[NEWLINE]agent: Of course. Simply call TTY: 711.[NEWLINE][BOUNDARY][NEWLINE]user: Will do, let me write down that number. One more question, if I may. I have never used my card, what can I use it for?


user: I applied for benefits and want some help[NEWLINE]agent: After you've applied for VA health care we'll send you a letter in the mail to let you know if your application has been approved.[NEWLINE]user: will you also call me to tell me if I was approved?[NEWLINE]agent: we will send you a letter in the mail to let you know if your application has been approved.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what are the conditions of VA health care to be able to use the VA Appointment tools?[NEWLINE]agent: Are they enrolled in VA health care?[NEWLINE]user: yes[NEWLINE]agent: Are you scheduling your appointment with a VA health center that uses online scheduling?[NEWLINE]user: yes[NEWLINE]agent: Have you had an appointment at that VA health center in the last 2 years?[NEWLINE]user: yes


user: what happens after After you apply for health care benefits[NEWLINE]agent:  After you ve applied for VA health carewe ll send you a letter in the mail to let you know if your application has been approved[NEWLINE][BOUNDARY][NEWLINE]user:  If you approve my application, what do I do next?[NEWLINE]agent: Wait for your welcome call from VA. We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: I see. I'd like to ask about VA health care benefits. Is it possible for me to be qualified for the TRICARE program?[NEWLINE]agent: must meet the requirements[NEWLINE][BOUNDARY][NEWLINE]user: tell me the questions i must answer[NEWLINE]agent:  you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your Veteran s service[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of The Camp Lejeune Family Member Program[NEWLINE]agent:  you may have had contact with contaminants in the drinking water there. Scientific and medical evidence has shown an association between exposure to these contaminants and the development of certain diseases later on[NEWLINE][BOUNDARY][NEWLINE]user: if i am a member?


user: I wanted to know what I needed to change the school I'm using my GI Bill on[NEWLINE]agent: You will need your Social Security number, VA file number, the new school you plan to attend, and some other information.[NEWLINE]agent: Are you the dependent of a Veteran or service member?[NEWLINE]user: no I'm a veteran[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I have all that info you said I needed so how do I change my school?[NEWLINE]agent: You will need to submit a Request for Change of Program or Place of Training, VA Form 22-1995. The form can be completed online.  I can give you a link to VA Form 22-1995[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about educational benefits. I heard about another Bill, something 9/11-related, am I correct?[NEWLINE]agent: You're not wrong. You're talking about the Post 9/11 GI Bill. That program will equally help you to pay for school or job training, having served on active duty after September 10,2001.[NEWLINE]user: And what kind of benefits are in that Bill?[NEWLINE]agent: As said before, it can help you to pay for school or job training.[NEWLINE][BOUNDARY][NEWLINE]user: Is there another program yet?[NEWLINE]agent: Yes, there is, You have then the Montgomery GI Bill Selected Reserve MGIB for member of the Army, Navy, Air Force, etc.[NEWLINE][BOUNDARY][NEWLINE]user: Thse benefits can be transferred to other person?


user: I need help changing the school I'm using my GI Bill on[NEWLINE]agent: We can help you make GI Bill changes. You can find out when and how to request changes to your GI Bill school, program, or other VA education benefits so you can keep getting funding to help pay for your education or training.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to make changes to my benefits or do they happen automatically?[NEWLINE]agent: Yes, you need to request changes to your benefits when you make certain education changes.[NEWLINE][BOUNDARY][NEWLINE]user: ok and how do I request those changes?[NEWLINE][BOUNDARY][NEWLINE]agent: are you a Veteran or service member?[NEWLINE]user: I was in the Army[NEWLINE]agent: To request changes to your GI BIll you will need to submit a Request for Change of Program or Place of Training, VA Form 22-1995. You can complete the form online[NEWLINE][BOUNDARY][NEWLINE]user: Btw, do you know about VA-trained? Okay. Can someone in my interested profession help me?[NEWLINE]agent: Yes, they can help you file your claim.[NEWLINE][BOUNDARY][NEWLINE]user: Once I mail my application, what happens next?


user: I am changing my university and I have to change my GI Bill info[NEWLINE]agent: Okay, we can help you learn about ways you can make GI Bill changes. Find out when and how to request changes to your GI Bill school, program, or other VA education benefits so you can keep getting funding to help pay for your education or training.[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to do to make those changes or do I have to do it at all?[NEWLINE]agent: You will need to request changes to your benefits if you make certain changes to your education[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information on what documents and information do I need to apply for the benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: can mail[NEWLINE]user: If that is my case, what can I do?[NEWLINE][BOUNDARY][NEWLINE]agent: in person then?[NEWLINE]user: yes[NEWLINE]agent: Go to a VA regional benefit office and have a VA employee help you. Find a VA regional benefit office near you[NEWLINE][BOUNDARY][NEWLINE]user: and if I need the help of a trained professional[NEWLINE]agent: You can work with a trained professional called an accredited representative to get help applying for education benefits. Get help filing your claim[NEWLINE][BOUNDARY][NEWLINE]user: and how would it be by mail?


user: How do I change my GI Bill school or program?[NEWLINE]agent: You can find out when and how to request changes to your GI Bill school, program, or other VA education benefits to keep getting funding.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to request changes to my GI Bill or other VA education benefits?[NEWLINE]user: Yes, I need to know what situations I need to request changes to my GI Bill.[NEWLINE]agent: You will need to request changes to your benefits if things change.[NEWLINE][BOUNDARY][NEWLINE]user: Another question related to GI Bill and other education benefit eligibility. Is it possible for me to receive benefits under the Montgomery GI Bill?[NEWLINE]agent: You may be eligible for benefits through one of the two Montgomery GI Bill programs[NEWLINE][BOUNDARY][NEWLINE]user: That's fine. Now, about my GI bill and benefits. When do I need to make a change request?[NEWLINE]agent: When your schooling changes or changing professions.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any benefits besides the Montgomery GI Bill for which I may be eligible?[NEWLINE]agent: Yes, you can get help paying for tuition or money for books and housing.[NEWLINE][BOUNDARY][NEWLINE]user: What should I submit if I request changes for my GI Bill program as a dependent of a Veteran?[NEWLINE]agent: You will need to submit a Dependents Request for Change of Program or Place of Training VA Form 22-5495 online.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need to receive benefits while active duty?[NEWLINE]agent: n/a[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do with form when mailing?


user: Hello, I'm on the GI Bill and was wondering if you have information about changing something.[NEWLINE]agent: Yes we there is information available to help with this.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to change program do I need to make a request?[NEWLINE]agent: Yes if certain situations are applicable to you.[NEWLINE]user: Can I ask more regarding with VA education benefits for survivors and dependents, Do I qualify for the GI Bill  program?[NEWLINE]agent: You may qualify for VA education benefits Chapter 35 benefits if you re the child or spouse of a service member and one of the below descriptions is true of the service member.[NEWLINE]user: ok, what descriptions must be true?[NEWLINE]agent: The service member :Died in the line of duty after September 10, 2001?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: How do I get these benefits?[NEWLINE]agent: [33] You ll need to apply.s   [34] Apply for VA education benefits Chapter 35 benefits[NEWLINE][BOUNDARY][NEWLINE]user: what if I'm a dependent who doesn t meet the criteria?


user: how do I Changemy GI Bill school or program[NEWLINE]agent:  Find out when and how to request changes to your GI Bill school, program, or other VA education benefits so you can keep getting funding to help pay for your education or training.[NEWLINE][BOUNDARY][NEWLINE]agent: In what situations do I need to request changes to my GI Bill or other VA education benefits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: do you want to change your Gi bill?[NEWLINE]user: not at this time[NEWLINE][BOUNDARY][NEWLINE]agent: What information do I need to complete my request?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know other ways to submit your request?[NEWLINE]user: yes please[NEWLINE]agent: Follow the steps below to submit your request by mail, in person, or with the help of a trained professional[NEWLINE][BOUNDARY][NEWLINE]user: How much will be covered in tuition and housing if I join a co-op training program?[NEWLINE]agent: The amount that is covered is based on the benefit that you use.[NEWLINE]user: there is something else about vectec and its pilot program. In this case, can I apply for this program soon?


user: are you allowed to Change your GI Bill school or program[NEWLINE]agent: Learn about ways you can make GI Bill changes[NEWLINE][BOUNDARY][NEWLINE]user:  In what situations do I need to request changes to my GI Bill or other VA education benefits?[NEWLINE]agent:  You ll need to request changes to your benefits if any of the descriptions below are true for you.[NEWLINE][BOUNDARY][NEWLINE]user: What information do I need to complete my request?[NEWLINE]agent: You ll also need basic information about your   Education or training plans and goals[NEWLINE][BOUNDARY][NEWLINE]user: ok, is there anything else regarding educational benefits? Can I have someone to advise me when I am going to choose my aid program? to know which is the best?[NEWLINE]agent: Sure, indeed. We can provide you a trained professional called an accredited representative, so you can work with it and help you applying for education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: That sound great, really. Look, what if i have more questions about these matters?[NEWLINE]agent: If you happen to have more questions, you can make use of our toll free numbers: 1-888-GI-BILL or 1-888-442-4551. That woudl be Monday through Friday, from 8 AM to 7 PM ET.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll make sure to have that at hand. In any case, what kind of preparation I would need before I apply?[NEWLINE]agent: First of all, you would need to find out if you're eligible for the VA benefits. Then, you'll have to gather the documents and information required to apply.[NEWLINE][BOUNDARY][NEWLINE]user: O.k. I'll have to check that out. Just to be sure. Any doubts, i can make use of the toll free number, i'm i right?


user: What information would I need to change by GI bill?[NEWLINE]agent: You would need your Social Security number and your VA file number to complete your change.[NEWLINE]agent: Are you a dependent of a Veteran or service member?[NEWLINE]user: Yes I am a dependent of someone that is a Veteran.[NEWLINE]agent: Then, you will need to include that person's Social Security or VA file number and basic service history information along with your information.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for you about Yellow Ribbon benefits. What if the school wants to participate in the program despite having an agreed agreement with us?[NEWLINE]agent: They should continue to offer you the Yellow Ribbon benefits next year as long as you meet all of the requirements listed below.[NEWLINE][BOUNDARY][NEWLINE]user: May I ask something else regarding the service member program, if I am a Veteran what do I need to do to make a change of program?[NEWLINE]agent: You will need to submit a Request for Change of Program or Place of Training VA Form 22-1995 and you can complete the form online at this time.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, regarding educational assistance for survivors and dependents, what types of benefits are available for the school or training course?[NEWLINE]agent: You can get a monthly payment to help you cover the cost of college or graduate degree programs, or to cover the cost of career-training certificate courses.[NEWLINE][BOUNDARY][NEWLINE]user: Are you familiar with the program? What should I do if I want to change my GI Bill school?[NEWLINE]agent: We will help you with the information you need so you can keep getting funding.[NEWLINE][BOUNDARY][NEWLINE]user: What information do I need to get this change finished?[NEWLINE]agent: All you need is basic information about your service history and education or training plans and goals.[NEWLINE][BOUNDARY][NEWLINE]user: What takes place if I am a dependent of a Veteran?


user: can you give me details of The Affordable Care Act  and your VA health care coverage[NEWLINE]agent: The Affordable Care Act ACA also known as the health care law was created to expand access to coverage, control health care costs, and improve health care quality and care coordination. Find out what you need to know about the ACA and your health coverage.[NEWLINE][BOUNDARY][NEWLINE]user: Do I still have to pay a penalty if I don t have health insurance?[NEWLINE]agent: Congress changed this part of the law for plans starting in 2019 and after. The individual shared responsibility payment no longer applies starting in plan year 2019 for which you ll file taxes in April 2020[NEWLINE][BOUNDARY][NEWLINE]user: Does my health coverage through VA meet the ACA s minimum essential coverage requirement for 2018?[NEWLINE]agent:  Your health coverage meets the minimum essential coverage requirement for 2018 if you were signed up for one of the programs listed below[NEWLINE]agent: you were covered under one of these programs in 2018[NEWLINE]user: yes[NEWLINE]agent: you won t have to pay the fee when you file your 2018 taxes[NEWLINE]user: tell me the questions i must answer[NEWLINE]agent:  you must have been enrolled in one of these programs[NEWLINE][BOUNDARY][NEWLINE]user: I need more information


user: Hi. I'm looking for information on my VA health care coverage.[NEWLINE]agent: No problem. The affordable care act was created to the health care cost and expand access to coverage.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. then. Oh, i was wondering if that coverage is according to ACAs minimum essential coverage requirement?[NEWLINE]agent: Yes, it is. Our health coverage is designed to meet the minimum essential coverage requirements for 2018.[NEWLINE]agent: Were you signed up for one of the programs offered?[NEWLINE]user: No, i wasn't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: In any case, could you tell me which are those programs you are talking about?[NEWLINE]agent: No problem. For example, you have the VA healthcare program.[NEWLINE][BOUNDARY][NEWLINE]user: I've had trouble finding enough information about the VA. What requirements do I need to meet for VA appointments?[NEWLINE]agent: Están inscritos en la atención médica de VA?[NEWLINE]user: yes i am enrolled[NEWLINE]agent: Are you scheduling an appointment with a VA health center that uses online scheduling?[NEWLINE]user: no i have no cit program


user: Hello there. How are you doing? My name is John and I am looking for information on the affordable care act.[NEWLINE]agent: The Affordable Care Act (ACA), also known as the health care law was created to expand access to coverage, control health care costs, and improve health care quality and care coordination.[NEWLINE][BOUNDARY][NEWLINE]user: Yes, that one. I wanted to know if my veterans health coverage qualifies me for ACA. Does it?[NEWLINE]agent: Yes, your health coverage meets the minimum essential coverage requirement for 2018 if you were signed up for one of the listed programs.[NEWLINE]agent: Were you covered under one of these programs in 2018?[NEWLINE]user: Yes. According to the list on your official page I was.[NEWLINE]agent: In that case, you won't have to pay the fee when you file your 2018 taxes.[NEWLINE]user: Another query on Treat your moderate, severe, or complicated and severe gingival and periodontal conditions gum infections that can lead to pain, swelling, and bone and tooth loss if not treated. how to qualify for a one - time course of dental care?[NEWLINE]agent: You may qualify for : A one - time course of dental care that a VA dental care provider concludes you need to achieve at least one of the goals listed below.   [67] The dental care must be needed to :s     [68] Relieve your pain,s [69] or     [70] Help you get a job[NEWLINE][BOUNDARY][NEWLINE]user: That is indeed wonderful news. I've also read about penalties, and it appears that I won't be required to pay any. Is this correct?[NEWLINE]agent: Through the end of 2018, the ACA required all U.S. taxpayers to have health coverage that met a minimum standard called the minimum essential coverage requirement unless they qualified for an exemption due to certain life events, financial status, or other factors. This meant that if you had affordable health coverage options, but chose not to buy health insurance, you would have to pay a fee when filing your taxes.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for you about the offered treatment and support for health conditions. Could you please tell me all about the care options?


user: Good morning. I'm looking for information about what is the so called affordable care act and how is related to my VA health coverage. Could you help me on that?[NEWLINE]agent: My pleasure. That act, the ACA, is also known as the health care law. and was created to expand access to coverage, control health care costs and to improve health care quality and care coordination.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, Very useful information there. That makes me wonder, The health coverage through VA does match ACA's minimum essential coverage requirements for this year?  2018, i mean?[NEWLINE]agent: Nothing to worry about. This coverage do meets the minimum essential coverage requirement for 2018. That is, of course, if you were signed up for one of the programs which enlist this feature.[NEWLINE]agent: Were you under the coverage of one of these programs in 2018?[NEWLINE]user: Yes, i was under one.[NEWLINE]agent: That's good news for you then, because you won't have to pay the fee when you file your 2018 taxes.[NEWLINE][BOUNDARY][NEWLINE]user: Might I ask another question about the protection of personal health information if I print or download something from the website?[NEWLINE]agent: you ll need to take responsibility for protecting that information.s   [48] Get tips for protecting your personal health information[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know : Does my health coverage through VA meet the ACA s minimum essential coverage requirement for 2018?[NEWLINE]agent: The Civilian Health and Medical Program of the Department of Veterans Affairs CHAMPVA, or CHAMPVA through the Program of Comprehensive Assistance to Family Caregivers, or The Spina Bifida Health Care Benefits Program. I'm pretty sure it's there, but is it possible that CHAMPVA will be one of the programs?[NEWLINE][BOUNDARY][NEWLINE]user: Also, I would like to know how long should I wait to have information once I send the documents for my application?


user: Hello there, I came here to learn more about my health care coverage.[NEWLINE]agent: Of course. The Affordable Care Act (ACA) also known as the health care law was created to expand access to coverage, control health care costs, and improve health care quality and care coordination.[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet to qualify for it?[NEWLINE]agent: You must have been enrolled in one of several programs to qualify.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, for the Affordable Care Act, what do I call if there is a hearing problem?[NEWLINE]agent: call TTY : 711.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if my VHIC is lost or stolen?[NEWLINE]agent: You can request a replacement card at the VA medical center where you had your picture taken. You ll need to bring your driver s license, passport, or other government ID or be able to answer a series of challenge questions so we can verify your identity before we give you a new card.[NEWLINE]agent: Have you changed your medical center since getting your original card?[NEWLINE]user: No I haven't[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to take when I get my picture taken?[NEWLINE]agent: You ll need to show a current form of primary identification[NEWLINE][BOUNDARY][NEWLINE]user: How do I get my VHIC?


user: I want to know about the Affordable care act and VA coverage[NEWLINE]agent: The Affordable Care Act ACA also known as the health care law was created to expand access to coverage, control health care costs, and improve health care quality and care coordination. Find out what you need to know about the ACA and your health coverage.[NEWLINE][BOUNDARY][NEWLINE]user: I wanted to know if VA coverage is enough to not need that, is it?[NEWLINE]agent: There are VA programs that meet the minimum essential coverage requirement for 2018[NEWLINE]agent: Were you covered by VA in 2018?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: wait, maybe but which ones are the programs that qualify for minimum coverage?[NEWLINE]agent: The VA health care program, The Civilian Health and Medical Program of the Department of Veterans Affairs CHAMPVA, CHAMPVA through the Program of Comprehensive Assistance to Family Caregivers, The Spina Bifida Health Care Benefits Program, or A Department of Defense TRICARE plan[NEWLINE][BOUNDARY][NEWLINE]user: I also want to use the internet to look up VA appointments.[NEWLINE]agent: You can check our list of VA facilities that are currently using the online scheduling tool. We hope to expand the number of VA facilities and types of appointments in the future. What are the different types of VA medical appointments that I can make online?[NEWLINE][BOUNDARY][NEWLINE]user: Will my personal health information be protected?


user: what is The Affordable Care Act (ACA) and your VA health care coverage[NEWLINE]agent: The Affordable Care Act ACA also known as the health care law was created to expand access to coverage, control health care costs, and improve health care quality and care coordination[NEWLINE][BOUNDARY][NEWLINE]user: Do I still have to pay a penalty if I don t have health insurance?[NEWLINE]agent: You don t have to pay a penalty if you don t have health insurance in 2019 or any year after that[NEWLINE]agent: what  If I didn t have coverage or an exemption in 2018[NEWLINE]user:  you may still have to pay a fee when you file your 2018 taxes in April 2019.[NEWLINE]agent:  you may still have to pay a fee when you file your 2018 taxes in April 2019.[NEWLINE]user: Do I still have to pay a penalty if I don t have health insurance?[NEWLINE]agent: Through the end of 2018  the ACA required all U.S. taxpayers to have health coverage that met a minimum standard called the minimum essential coverage requirement unless they qualified for an exemption due to certain life events, financial status, or other factors[NEWLINE][BOUNDARY][NEWLINE]user: If I m not signed up for a VA or Department of Defense health care program, how do I get health coverage for 2019?[NEWLINE]agent: You may be able to get coverage through the Health Insurance Marketplace.[NEWLINE]user: for my great and heard about that insurance and it is very good. Do you ask for a document to show it in the image session?


user: what is The Affordable Care Act (ACA) and your VA health care coverage?[NEWLINE]agent:  The Affordable Care Act ACA also known as the health care law was created to expand access to coverage, control health care costs, and improve health care quality and care coordination[NEWLINE]user: Does it improve health care quality?[NEWLINE]agent:  The Affordable Care Act ACA also known as the health care law was created to expand access to coverage, control health care costs, and improve health care quality and care coordination[NEWLINE][BOUNDARY][NEWLINE]user: Do I still have to pay a penalty if I don t have health insurance?[NEWLINE]agent:  You don t have to pay a penalty if you don t have health insurance in 2019 or any year after that.[NEWLINE]user: Do I still have to pay a penalty if I don t have health insurance?[NEWLINE]agent: You don t have to pay a penalty if you don t have health insurance in 2019 or any year after that[NEWLINE]agent: What if I do not have coverage or an exemption in 2018?[NEWLINE]user: ok thanks[NEWLINE]agent:  you may still have to pay a fee when you file your 2018 taxes in April 2019[NEWLINE][BOUNDARY][NEWLINE]user: If I m not signed up for a VA or Department of Defense health care program, how do I get health coverage for 2019?


user: can you give me details of VA disability compensation[NEWLINE]agent:  About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know other VA benefits and services[NEWLINE]user: yes[NEWLINE]agent: Disability housing grants for VeteransFind out how to apply for a housing grant as a Veteran or service member with a service - connected disability[NEWLINE]user: I need more information[NEWLINE]agent: Rehabilitación vocacional y empleo Averigüe si califica para recibir ayuda para explorar las opciones de empleo, cualquier capacitación que pueda necesitar y otros servicios de rehabilitación de VOC.[NEWLINE][BOUNDARY][NEWLINE]user: if I share my registration[NEWLINE]agent: Share your VA medical recordsSet up your personal health record and download reports to share with your VA and non - VA doctors[NEWLINE]user: how do i see the payment history[NEWLINE]agent: View your VA disability payments historyCheck the status of your VA disability and pension payments.  You can also see certain survivor benefits.[NEWLINE]user: can you give me details of Manage your Veterans disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to learn more about VA medical history as well. Will my personal details be secure if I use this application?[NEWLINE]agent: Yes, this is a secure website. We follow strict security policies and practices to protect your personal health information.[NEWLINE][BOUNDARY][NEWLINE]agent: Check your VA claim or appeal statusTrack the status of your disability claim or appeal[NEWLINE]user: ok fine, and to manage my benefits, in case you want to add or remove a dependent? what is the procedure?


user: I want to get VA disability[NEWLINE]agent: Okay, we can help you find out if you are eligible for VA disability benefits for a presumptive disability or other service-connected condition.[NEWLINE]agent: Would you like to find out what happens after you file for VA disability compensation?[NEWLINE]user: no I need other info[NEWLINE]agent: Would you like to find out how to prepare and file a claim for disability compensation?[NEWLINE]user: no I think I know how[NEWLINE]agent: Would you like to find out if you are eligible for VA disability benefits for a presumptive disability or other service-connected condition?[NEWLINE]user: yes, I want to get VA disability benefits if I can[NEWLINE][BOUNDARY][NEWLINE]user: can I check on it after I do the application?[NEWLINE]agent: Yes, we can help you check your VA claim status.[NEWLINE][BOUNDARY][NEWLINE]user: can you help with my disability rating too?[NEWLINE][BOUNDARY][NEWLINE]user: I got it. Another question about free application for federal student aid. Will I have to provide all the information about my parents on my form?[NEWLINE]agent: Yes, look for your highest disability rating in the left column and your lowest rating in the top column and your combined rating is the number where the two intersect, rounded to the nearest 10%.[NEWLINE][BOUNDARY][NEWLINE]agent: Yes, we have more information on how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]user: On a similar note regarding  disability compensation, what kinds of persons are eligible for VA disability benefits,?


user: Good afternoon. I'm looking for information related to disability programs.[NEWLINE]agent: OK, no problem. We can help you with information related to the VA disability rating and what to do next.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you receive any benefit right now?[NEWLINE]user: Very kind of you. Thank you. No right now I don't receive any benefit, but I would like to know more about it.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know how can I get access to this help program.[NEWLINE]agent: You need to prepare a VA disability file, so you can send it.[NEWLINE]user: What happens if I get divorced or something?[NEWLINE]agent: In that case, you need to see how you can remove any dependent from your VA disability benefits.[NEWLINE][BOUNDARY][NEWLINE]user: It's there any kind of nursing help or something for veterans?[NEWLINE]agent: Yes, there are. We can help you through the VA nursing homes and the health care homes.[NEWLINE]user: How can I apply for that?[NEWLINE][BOUNDARY][NEWLINE]user: And also, I want to get a SHA so what money should be use to be able to get a SHA grant?[NEWLINE]agent: grant money must be used to buy, build, or change your permanent home, a home you plan to live in for a long time[NEWLINE][BOUNDARY][NEWLINE]agent: We can provide you all the information you might need.[NEWLINE][BOUNDARY][NEWLINE]user: I have never liked to talk about this issue because I fall into discussion with people about injustice but I will still ask. Can I receive any tax breaks as a veteran under your program?


user: How does Va compensation pay?[NEWLINE]agent: Sure I can help with that.  VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]agent: Did you want to manage your veterans disability benefits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how do I find out if I am eligible?[NEWLINE]agent:  EligibilityFind out if you re eligible for VA disability benefits for a presumptive disability or other service - connected condition[NEWLINE][BOUNDARY][NEWLINE]user: Where do I begin to manage my benefits?[NEWLINE]agent: Sure I can help with that Check your VA claim or appeal statusTrack the status of your disability claim or appeal[NEWLINE][BOUNDARY][NEWLINE]user: do I need a claim exam?[NEWLINE]agent: VA claim exam C&P exam Find out why you might need a claim exam[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know other va benefits and services?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: Do you know how much money this grant provides? Is it possible for me to receive a benefit if I am in the fiscal year 2019?[NEWLINE]agent: Sure. You may be able to get up to 3 grants for a total of up to $17,130 trough the SHA grant program.[NEWLINE][BOUNDARY]


user: what is VA disability compensation[NEWLINE]agent: VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how to get more information about it?[NEWLINE]user: yes[NEWLINE]agent:  On this page   [6] Get VA disability compensation pays   [7] Manage your Veterans disability benefitss   [8] More information and resources[NEWLINE][BOUNDARY][NEWLINE]user: where can I get More information and resources[NEWLINE]agent: Disability housing grants for VeteransFind out how to apply for a housing grant as a Veteran or service member with a service - connected disability[NEWLINE][BOUNDARY][NEWLINE]user: where do I get info on managing my benefits?[NEWLINE]agent: Sure no problem, see #7[NEWLINE][BOUNDARY][NEWLINE]user: How can I Manage my Veterans disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: Another question, to know about the status of my appeal or VA claim, is my personal information protected when using the website? Do you have good policies regarding data management?[NEWLINE]agent: Yes, your information is protected as the website is secure. We have strict security policies and practices which are there to protect your personal health information[NEWLINE][BOUNDARY][NEWLINE]agent:  Check your VA claim or appeal statusTrack the status of your disability claim or appeal[NEWLINE]user: I also want to know more about my Veterans disability benefits. What is the best way for me to manage it?


user: what is VA disability compensation?[NEWLINE]agent:  About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]agent: Did you want More information and resources[NEWLINE]user: yes[NEWLINE]agent:  Disability housing grants for VeteransFind out how to apply for a housing grant as a Veteran or service member with a service - connected disability[NEWLINE]user: are there grants/[NEWLINE][BOUNDARY][NEWLINE]user: Now, about the disability housing grants for veterans. Is it possible for me to receive a Special Adaptation for Housing (SHA) grant?[NEWLINE]agent: if you can get a SHA grant if you use the grant money to buy, build or change your permanent home, a home you plan to live in for a long time[NEWLINE][BOUNDARY][NEWLINE]agent:  Disability housing grants for VeteransFind out how to apply for a housing grant as a Veteran or service member with a service - connected disability[NEWLINE][BOUNDARY][NEWLINE]user: how do i  Get VA disability compensation (pay)[NEWLINE]agent: After you file your claimFind out what happens after you file for VA disability compensation, how long it takes us to make a decision, and what to do if you disagree[NEWLINE][BOUNDARY][NEWLINE]user: how can I  Manage my  Veterans disability benefits[NEWLINE]agent:  VA claim exam C&P exam Find out why you might need a claim exam  how to schedule and prepare for your appointment,[NEWLINE][BOUNDARY][NEWLINE]user: how do i get VA disability compensation


user: What is  VA disability compensation?[NEWLINE]agent:  VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]agent: WOuld you like more information?[NEWLINE]user: yes please[NEWLINE]agent:  On this page   [6] Get VA disability compensation pays   [7] Manage your Veterans disability benefitss   [8] More information and resourcess[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know more about VA Blue Button and how it can assist me in managing my health care. Can you tell me something else?[NEWLINE]agent: With this tool,s [10] you can better manage your health needs and communicate with your health care team.[11] With VA Blue Button, [12] you can :   [13] Download a customized Blue Button report with information from your VA medical records, personal health record, and in some cases your military service record[NEWLINE][BOUNDARY][NEWLINE]user: Can you please tell me on what will be the procedures when I file a VA disability compensation and what to expect after I file a claim?[NEWLINE]agent: After you file your claimFind out what happens after you file for VA disability compensation, how long it takes us to make a decision, and what to do if you disagree[NEWLINE][BOUNDARY][NEWLINE]user: By the way, for VA disability insurance eligibility. What medical conditions are protected by the policy if I am eligible for disability benefits?[NEWLINE]agent: Some of the conditions that are covered by VA disability benefits are chronic long-lasting back pain resulting in a current diagnosed back disability, breathing problems resulting from a current lung condition or lung disease. There are other benefits that are also covered.[NEWLINE][BOUNDARY][NEWLINE]user: There is something else about VA disability compensation, where do you get more information and resources?[NEWLINE]agent: About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need more resources?


user: Where can I get More information and resources[NEWLINE]agent: About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more info about Other VA benefits and services[NEWLINE]user: no thanks[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Where do I learn how disability ratings are assigned?[NEWLINE]agent:  About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]user: How do I checkmy Va claim?[NEWLINE]agent:  Check your VA claim or appeal statusTrack the status of your disability claim or appeal.[NEWLINE][BOUNDARY][NEWLINE]user: How do I schedule an appointment?[NEWLINE]agent: VA claim exam C&P exam Find out why you might need a claim exam how to schedule and prepare for your appointment[NEWLINE][BOUNDARY][NEWLINE]user: Where do I mangae my benefits?[NEWLINE]user: By the way, how can I check the status of my appeal or claim once I have logged in?[NEWLINE]agent: No problem I can help.  Go to your " My VA " dashboard in the upper right corner. then scroll to Track claims.[NEWLINE]agent:  Check your VA claim or appeal statusTrack the status of your disability claim or appeal[NEWLINE][BOUNDARY][NEWLINE]user: That's great to hear! Yet another question. How can I apply for VA injury benefits? (pay)


user: can you give me details of More information about VA mental health services[NEWLINE]agent: Get answers to other questions you may have about our services[NEWLINE]agent: you don t qualify for VA health care[NEWLINE]user: yes[NEWLINE]agent: you may still be able to get certain health care services, like care for needs linked to military sexual trauma[NEWLINE][BOUNDARY][NEWLINE]user: Military Sexual Trauma is something else to consider. Is there any way the VA can assist me?[NEWLINE]agent:  If you re a Veteran who has experienced MST, you can get help through VA. You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know information on how I can contact the SAMHSA National Helpline?[NEWLINE]agent: Call 1800 - 662-HELP 800 - 662 - 4357Learn more about the helpline[NEWLINE][BOUNDARY][NEWLINE]user: That sounds good, but can I still use this service even if I don't have a Veterans Primary Care benefit?[NEWLINE]agent: No, at all. You don't need any previous requirement to get access to this service. You can call for general information to the hotline at 800-827-1000 or get in contact with your local veteran medic center or the veteran PTSD program near to you.[NEWLINE][BOUNDARY][NEWLINE]user: I just remember asking about More information about services. If I have hearing loss, who do I call?[NEWLINE]agent: If you have hearing loss, [140] call TTY : 800 - 877 - 8339. We re here Monday through Friday, 8:00 a.m. to 8:00 p.m.[NEWLINE]user: if I don't qualify for VA health care[NEWLINE]agent: if you don t qualify for VA health care[NEWLINE]user: how do i contact a licensed psychologist or social worker


user: can you assist with VA mental health services?[NEWLINE]agent: Yes I can help you Find out how to access VA mental health services for posttraumatic stress disorder PTSD, psychological effects of military sexual trauma MST, depression, grief, anxiety, and other needs.  You can use some services even if you re not enrolled in VA health care.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to speak to someone immediately?[NEWLINE]user: No not immediate need.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you currently active duty or been out for less than a year?[NEWLINE]user: No not been out more than a year.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I reach the suicide prevention hotline?[NEWLINE]agent: Start an online chats Or call 800 - 273 - 8255[NEWLINE][BOUNDARY][NEWLINE]user: Will the suicide prevention hotline assist me regardless of if I have reached out before or is a complaint or report needed? Wh[NEWLINE]agent: you can get help through VA even if you haven't reported the MST or have other proof that it happened.[NEWLINE]user: and I qualify for help if I'm a veteran even without prior history of needing some sort of help?


user: Good day, I am looking for information about your mental health services.[NEWLINE]agent: Of course. Here you can get all answers to questions you may have about our services.[NEWLINE]agent: Do you NOT qualify for VA health care?[NEWLINE]user: Yes, I don't qualify for it. At least not now, seeing how things currently are.[NEWLINE]agent: In that case you may still be able to get certain health care services, like care for needs linked to military sexual trauma.[NEWLINE][BOUNDARY][NEWLINE]user: Now, let's talk about VA services for substance use problems. However, how can those services be accessed?[NEWLINE]agent: For that, you need to apply first for the VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I need some info regarding VA mental health services, how can I know whether  I'm eligible or not?[NEWLINE]agent: To find out if you qualify, simply call your nearest VA medical center.[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to find out more information about eligibility. and what happens if I retire?[NEWLINE]agent: If you retire, you are eligible for TRICARE. You may also qualify for certain VA health care benefits.[NEWLINE][BOUNDARY][NEWLINE]user: for mental health services provided by the Department of Veterans Affairs That should suffice. However, I would rather speak with a psychologist right now. Is there anything you should do?[NEWLINE]agent: Yes, you can contact our Coaching into Care program to speak directly with a licensed psychologist or social worker, free of charge. They can provide information about mental health and VA services, as well as tips for how to begin the conversation about treatment with a loved one.[NEWLINE][BOUNDARY][NEWLINE]user: I'd really appreciate that. I had a hard time thinking about how to explain this to my wife. There's another little problem though, I'm hard of hearing. Do you have a number I could call in that case?[NEWLINE]agent: Of course. Simply call TTY: 1-800-877-8339.[NEWLINE][BOUNDARY][NEWLINE]user: You know, I've been thinking about hurting myself and other stupid things. Do you have a hotline for that too, just for any emergency? I'm trying to keep myself sane right now.


user:  I need to know more about VA mental health services.[NEWLINE]agent: I can assist you. We can discuss how to access all the services, for example we have services for grief, anxiety, and ptsd.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to talk to someone urgently?[NEWLINE]user: I do need to chat with someone. I need help.[NEWLINE]agent: Are you a Veteran in crisis?[NEWLINE]user: No, I am not.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I am worried about my brother, but I don't know that he is enrolled in the VA health care. Can he still get services?[NEWLINE]agent: Yes, he can still use some services even if he isn't enrolled.[NEWLINE][BOUNDARY][NEWLINE]agent: Has it been less than a year after separation?[NEWLINE]user: No, he left 3 years ago.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of PTSD. Do you offer other forms of treatment and support?[NEWLINE]agent: We offer other PTSD specialists that provide regular outpatient care to Veterans with PTSD in all VA medical centers.[NEWLINE][BOUNDARY][NEWLINE]user: That's great to hear! Another concern about the VA health care. Let's pretend I've already applied. What should I be expecting?


user: How do  I access Va mental health services?[NEWLINE]agent: Find out how to access VA mental health services for posttraumatic stress disorder PTSD, psychological effects of military sexual trauma MST, depression, grief, anxiety, and other needs.  You can use some services even if you re not enrolled in VA health care.[NEWLINE]agent: IS there support outside of Va?[NEWLINE]user: I will be glad to help you with that. For support  visit the Military OneSource website or call 800 - 342 - 9647 anytime, day or night.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What is the hotline number for SAMHSA?[NEWLINE]agent: No problem. Call 1800 - 662-HELP 800 - 662 - 4357.[NEWLINE][BOUNDARY][NEWLINE]user: That's fantastic. I'd like to know more on what types of assistance can I get in VA after I served in the military?[NEWLINE]agent: We have specially trained coordinator to prevent suicide, also he bring advice to the veterans and their families about the reajust to life at home after return from a combat zone, and also, we bring help to get access to benefits for disability payments, job training, home loans and more.[NEWLINE][BOUNDARY][NEWLINE]user: That's great. It's a very complete help. There are is also help for the relatives, right?[NEWLINE]agent: Yes, through the coaching into care site, we bring tips for spouses, parents and family member to help the veterans.[NEWLINE]user: In case is needed, is possible to speak with any coach in person?


user: where can I get more info on mental health services?[NEWLINE]agent: Get answers to other questions you may have about our services[NEWLINE]agent: What if I do not qualify for VA health care?[NEWLINE]user: ok thanks[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I speak to a fellow Veteran who has been throug this?[NEWLINE]agent:  call Military OneSource s free, confidential peer support services at 800 - 342 - 9647[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to receive assistance from the VA's Mental Health Services?[NEWLINE]agent: Yes. They are also able to help and support you.[NEWLINE][BOUNDARY][NEWLINE]user: Since I am not able to work at this time, am I eligible for financial help?[NEWLINE]agent: Yes. You can apply for disability compensation.[NEWLINE][BOUNDARY][NEWLINE]user: How do I sign up for counseling?


user: What are VA mental health services?[NEWLINE]agent:  Find out how to access VA mental health services for posttraumatic stress disorder PTSD, psychological effects of military sexual trauma MST, depression, grief, anxiety, and other needs[NEWLINE][BOUNDARY][NEWLINE]user: can I have More information about VA mental health services[NEWLINE]agent: In addition to online resources caregiver support coordinators at your nearest VA medical center and a caregiver peer support mentoring program can help connect caregivers to one another for support and learning[NEWLINE][BOUNDARY][NEWLINE]user: where do I  Get free mental health care for a year after separation no matter your discharge status, service history, or eligibility for VA health care[NEWLINE]agent: you can call 1 - 800 - 877 - 8339[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about free services for recovery. and if someone feels they may have MST, where do they start?[NEWLINE]agent: If you feel you may have experienced MST. We can help you access our free services that can help you recover.[NEWLINE][BOUNDARY][NEWLINE]user: can we do it by phone?[NEWLINE]agent: Yes you can. To connect with a Veterans Crisis Line responder anytime day or night : Call 800 - 273 - 8255 then select 1.. We also have a confidential Veterans chat.[NEWLINE][BOUNDARY][NEWLINE]user: can we select a provider or do they make us talk to the next available person?[NEWLINE]agent: You can ask for a provider of a specific gender if that makes you feel more comfortable. If you don't have a VA primary care provider call your nearest VA medical center and ask to speak to the MST coordinator and they will help you.[NEWLINE]user: Do you have anything I can look at about services you offer?


user: can i get More information about VA mental health services[NEWLINE]agent: sure I can help you. Get answers to other questions you may have about our services[NEWLINE]agent: do you qualify for va healthcare?[NEWLINE]user: yes i do[NEWLINE]agent:  Call our general VA hotline at 800 - 827 - 1000 to find out what your care options may be[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if will I be eligible for VA health care benefits if I'm a current or former member of the Reserves or National Guard?[NEWLINE]agent: you must have been called to active duty by a federal order and completed the full period for which you were called or ordered to active duty[NEWLINE][BOUNDARY][NEWLINE]user: I'm looking for information on VA mental health programs. Is it true that mental health issues jeopardize security clearances?[NEWLINE]agent: no[NEWLINE][BOUNDARY][NEWLINE]user: What I need to do?[NEWLINE]agent: You need to sign up first and then get access to all the help we can provide you.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about how to register. What other resources and support outside the VA[NEWLINE]agent:  Start an online chats    Or call 800 - 273 - 8255[NEWLINE]user: are there websites to visit for support?[NEWLINE]agent:  visit the Military OneSource website or call 800 - 342 - 9647 anytime, day or night[NEWLINE]user: is there also a phone nyumber?[NEWLINE]agent: call 800 - 342 - 9647 anytime, day or night[NEWLINE]user: what is the psychological health resource center?


user: Hello. Can you tell me how to get benefits?[NEWLINE]agent: Of course. You'll need to file a claim for disability compensation.[NEWLINE]agent: Do you plan to file a claim?[NEWLINE]user: Yes, that's what I'd like to do.[NEWLINE]agent: When you file, you'll have to show that your health problems are linked to your contact with certain environmental hazards while serving in the military.[NEWLINE]user: What will be included in the exam?[NEWLINE]agent: The exam will include :sYour history of contact with Agent Orange and other herbicidess Your health history including any major illnesses or surgeries you may have had[NEWLINE][BOUNDARY][NEWLINE]user: Got it. This is about the hazards that affected my health in a bad way during my service, right?[NEWLINE]agent: Yes, you may have illnesses or other conditions believed to be caused by toxic chemicals in the air, water, or soil.[NEWLINE][BOUNDARY][NEWLINE]user: well done. Now, what if I'm disabled because of an illness brought on by Agent Orange?[NEWLINE]agent: [29] You won t need to show that the problem started during or got worse because of your military service.s   [30] This is because we believe that certain illnesses are the result of exposure to herbicides.s   [31] We refer to these as presumptive diseases.[NEWLINE][BOUNDARY][NEWLINE]user: Of course, and regarding VA disability benefits, if my disability was due to an environmental hazard, could I receive these types of benefits?[NEWLINE]agent: Correct. You may be able to get disability benefits if you have an illness or other condition believed to be caused by your contact with an environmental hazard while serving in the military. For example, due to contact with particulate matter or large burn pits in Iraq, Afghanistan, and Djibouti in the Horn of Africa.[NEWLINE][BOUNDARY][NEWLINE]user: Can you help me learn more about possible benefits?[NEWLINE]agent: Yes, here you can find out if you can get disability compensation or benefits.[NEWLINE][BOUNDARY][NEWLINE]user: That'd be great. For example, do I have to provide evidence?


user: Good morning, how you doing?. I was a service member sometime ago and i think i was exposed to some hazards out there, can you help me?[NEWLINE]agent: Did you served in Iraq, Afghanistan or any related areas?[NEWLINE]user: Yeah, that's correct. It does affect me?[NEWLINE]agent: You may, indeed. If you served on those areas, you may have illnesses or other conditions believed to be caused by these toxic chemicals in the air, water, or soil.[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to find out if I get certain illness by these toxic chemicals. So tell me what are the questions that I must answer in order to know if I got some illness and if I could get benefits as a service member before.[NEWLINE]agent: Are you a volunteer for research involving chemical and biological tests between 1942 and 1975?[NEWLINE]user: not[NEWLINE]agent: You cannot get medical care through the US Army. USA[NEWLINE]user: Can I get benefits if I volunteered for research involving chemical and biological testing?[NEWLINE]agent: yes Biological and chemical programs[NEWLINE][BOUNDARY][NEWLINE]user: What kind of disability benefits can I get?


user: Good morning. Please, i'm looking for information about possible exposure to hazardous materials, could you help me?[NEWLINE]agent: Have you been in contact with environmental hazards while serving in Iraq, Afghanistan and other areas?[NEWLINE]user: Yeah, i think so.[NEWLINE]agent: If that so, you may have illnesses or other conditions believed to be caused by those toxic chemicals on soil, water or air.[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I need to ask if you could do some tests to detect that. Tell me the questions that I must answer to obtain the exam[NEWLINE]agent: Are you a volunteer for research involving chemical and biological tests between 1942 and 1975?[NEWLINE]user: not[NEWLINE]agent: You cannot get medical care through the US Army. USA[NEWLINE]user: Can I get benefits if I volunteered for research involving chemical and biological testing?[NEWLINE]agent: yes Biological and chemical programs[NEWLINE][BOUNDARY][NEWLINE]user: What kind of disability benefits can I get?


user: I am looking for help on benefits.[NEWLINE]agent: I can help with that.[NEWLINE]agent: Have you filed for your benefits yet?[NEWLINE]user: I have not done that yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you help if I am disabled after dealing with toxic chemicals in Iraq?[NEWLINE]agent: I can help with that.[NEWLINE][BOUNDARY][NEWLINE]user: Who is able to collect those benefits?[NEWLINE]agent: Veterans are covered.[NEWLINE][BOUNDARY][NEWLINE]user: OK good. Now, regardingW h k n.Okay. Now, about XXXX. What disabilities are offered?[NEWLINE]agent: We have health care and compensation benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I'll have to inquire about Eligible Tuition Programs now. Is there a way to save money?


user: What if I was exposed to specific environmental hazards?[NEWLINE]agent: Were you exposed to specific environmental hazards[NEWLINE]user: yes[NEWLINE]agent: ok thank you. If you had contact with certain environmental hazards while serving in Iraq, Afghanistan, and other areas  you may have illnesses or other conditions believed to be caused by these toxic chemicals in the air, water, or soil[NEWLINE]user: How do I find out if I can get disability compensation?[NEWLINE]agent: You may be able to get disability benefits if you have an illness or other condition believed to be caused by your contact with an environmental hazard while serving in the military[NEWLINE][BOUNDARY][NEWLINE]user: Anything else I want to ask, what are the service requirements for VA disability compensation?[NEWLINE]agent: Served on active duty, active duty for training, or inactive duty training[NEWLINE]user: yes i Served on active duty[NEWLINE]agent: Have a disability rating for your service - connected condition[NEWLINE]user: no