user: Hi! I Would like to know about decision reviews and appeals please.[NEWLINE]agent: Sure. Have you set your appeal on the calendar?[NEWLINE]user: Yes, I have. But I would like some more information about it.[NEWLINE]agent: You need to know, you'll have a period of time of 1 year from the date of your review request unless you have a fiduciary or multiple party claim.[NEWLINE][BOUNDARY][NEWLINE]user: There is any special condition?[NEWLINE]agent: Yes, there are. You can add new and relevant information to your file, you can ask for a new look from a senior reviewer for a higher level review, also you can appeal to a veterans law judge for a board appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, that's good to know. But can you tell me more about the board appeal please?[NEWLINE]agent: Of course. You can request a board appeal after an initial claim, a supplemental claim or higher level review decision.[NEWLINE][BOUNDARY][NEWLINE]user: And there is a order about the decision review options?[NEWLINE]agent: Yes, you need to start by adding new information to your file, so it can be processed as a supplemental claim.[NEWLINE][BOUNDARY][NEWLINE]user: And what will happen after the board make a decision?[NEWLINE]agent: Once they make a decision, if you still disagree with the board, you can add new relevant information that could help your case.[NEWLINE]user: OK. Then I could still have more chances to appeal.


user: what happens after a board decision?[NEWLINE]agent: If you disagree with the Board s decision and have new and relevant evidence that supports your case[NEWLINE]user: ok thanks[NEWLINE][BOUNDARY][NEWLINE]user: Can I request a Board Appeal?[NEWLINE]agent: You can request a Board Appeal after an initial claim, Supplemental Claim, or Higher - Level Review decision[NEWLINE][BOUNDARY][NEWLINE]user:  What if I have more questions?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews[NEWLINE][BOUNDARY][NEWLINE]user: Do I Appeal to a Veterans Law Judge[NEWLINE]agent:  Download VA Form 10182 : Board Appeal PDF[NEWLINE][BOUNDARY][NEWLINE]user: What happens next?


user: what if I disagree with a decision or review?[NEWLINE]agent: were you denied?[NEWLINE]user: not yet[NEWLINE][BOUNDARY][NEWLINE]user: What happens next?[NEWLINE]agent: Find out what happens after you request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: how long do I have to request a review?[NEWLINE]agent:  You have 1 year from the date on your decision to request a decision review, unless you have a fiduciary claim or a multiple party claim[NEWLINE][BOUNDARY][NEWLINE]user: what Decision review options are there?[NEWLINE]agent: Add new and relevant evidence file a Supplemental Claim[NEWLINE]user: what are  Decision review options


user: What can i do because I do not agree with the Boards decision?[NEWLINE]agent: Do you have new and relevant evidence that supports your case?[NEWLINE]user: Yes, I definitely have new and relevant evidence.[NEWLINE]agent: Then you are able to file a Supplemental Claim and you can also make an appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help with the process?[NEWLINE]agent: A Veterans Service Organization or VA-accredited attorney can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?[NEWLINE]agent: You can get answers to frequently asked questions about decision reviews by going to FAQs.[NEWLINE][BOUNDARY][NEWLINE]user: Is it necessary to go to the VA scheduled exam?[NEWLINE]agent: Yes, it is necessary and please do not miss the scheduled exams.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to request a Board Appeal?


user: Hi, could you help me, I need to know how to change my VA direct deposit and online contact information.[NEWLINE]agent: Do you want to know how to use this function?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: How do I change my address through your VA.gov profile?[NEWLINE]agent: You can log in to VA.gov and change your address or other contact information in your VA.gov profile. This will update your information on disability compensation, pension benefits, claims and appeals, VR&E vocational rehabilitation and employment, and VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: Should I contact VA if I have other changes to my information?[NEWLINE]agent: Yes It is important to update your information with us if you change your marital status, have a baby, adopt a child or experience any other life change that may affect your qualification or payment.[NEWLINE][BOUNDARY][NEWLINE]user: What benefits do I get if I have a disability rating of 30% or more?[NEWLINE]agent: ] You may be able to add eligible dependents to your VA disability compensation for a higher payment, also called the benefit rate....[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I want to change my information by mail?


user: I just wanted to know how to change my direct deposit routing number[NEWLINE]agent: Do you need help using eBenefits to change your VA direct deposit information?[NEWLINE]user: yes[NEWLINE]agent: Okay, you will need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. You will need to go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a number I can call if I need to make changes to my checks?[NEWLINE]agent: To cancel your direct deposit payments, switch from paper checks to direct deposit, or change the address on your paper checks you can call us at 800-827-1000, we are here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.[NEWLINE]user: is there another way to do it if I can't call?[NEWLINE]agent: You can go to your nearest VA regional office[NEWLINE][BOUNDARY][NEWLINE]user: and if I have a change of address I can do it there too?[NEWLINE]agent: Yes, make sure your contact information is updated so we send information about your benefits and services as well as any prescriptions, lab test results, or appointment reminders you may need to the right location.[NEWLINE][BOUNDARY][NEWLINE]user: what about disability rating changes, can I do things related to that on there too?[NEWLINE]agent: You may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate. We can help you find out how to add eligible dependents[NEWLINE][BOUNDARY][NEWLINE]user: Can I change info by mail too?[NEWLINE]agent: Yes, you can change your information by mail. You will have to fill out a VA Direct Deposit Enrollment VA Form 24 - 0296.  We can help you download VA Form 24 - 0296[NEWLINE]user: where do I send it when filled out?


user: Tell me about how to change a VA direct deposit information[NEWLINE]agent: You can change your VA direct deposit information for disability compensation, pension benefits or education benefits online.[NEWLINE][BOUNDARY][NEWLINE]user: What is disability compensation and pension benefit payments?[NEWLINE][BOUNDARY][NEWLINE]agent: Have you tried the direct deposit feature on VA.gov?[NEWLINE]user: Not yet.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to cancel your direct deposit payments?[NEWLINE]user: No, not that either.[NEWLINE][BOUNDARY][NEWLINE]user: How can I change my info for GI Bill?[NEWLINE]agent: For that, you'll need to sign in to eBenefits.[NEWLINE][BOUNDARY][NEWLINE]user: Can I change my info by mail?[NEWLINE]agent: Yes, you can. Fill out and send the form 24-0296.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a feature for direct deposit at VA.gov?


user: I want to make changes to some of my direct deposit information[NEWLINE]agent: Do you want to sign in and make those changes online?[NEWLINE]user: yes I do[NEWLINE]agent: Okay, You ll need to sign in to eBenefits to change your VA direct deposit and contact information online. To use this feature you 'll need a Premium DS Logon account.Go to eBenefits then you can sign in and upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: too many steps so is there another way to do it?[NEWLINE]agent: Yes, you can change your direct deposit information by mail or phone.[NEWLINE][BOUNDARY][NEWLINE]user: How do I do it by mail?[NEWLINE]agent: Fill out a VA Direct Deposit Enrollment VA Form 24 - 0296.  You can Download VA Form 24 - 0296 PDF and mail in the completed form.[NEWLINE][BOUNDARY][NEWLINE]user: and also do I need to inform you of other changes in my life that could affect my compensation or do you guys know somehow?[NEWLINE]agent: If you have a disability rating of 30% or higher. You may be able to add eligible dependents to your VA disability compensation to get a higher payment. Find out how to add eligible dependents[NEWLINE][BOUNDARY][NEWLINE]user: So I should keep my info updated right?[NEWLINE]agent: You need to keep your contact information updated so we can send you information about your benefits and services as well as any prescriptions, lab test results, or appointment reminders you may need to the right location.[NEWLINE]user: you need my new address?


user: Hello there. Hope you are doing well. I wanted to change my contact information online and need some assistance with that. Can you help me out?[NEWLINE]agent: You want to change your VA direct deposit and contact information, is that correct?[NEWLINE]user: No, not my VA direct deposit information.[NEWLINE]user: Just the contact information will be fine. It didn't let me log in with my HealtheVet credentials. Do I need another account?[NEWLINE]agent: Yes, you 'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see. Are there any other ways to do it? I want to avoid creating another account.[NEWLINE]agent: Yes, you can change your information by mail or phone.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to change your information by mail then?[NEWLINE]user: No, not by mail. It's even less convenient for me.[NEWLINE][BOUNDARY][NEWLINE]agent: I see. Would you like to change your information by phone then?[NEWLINE]user: Yes, by phone is fine with me.


user: how do you Change your VA direct deposit information[NEWLINE]agent: Change your VA direct deposit information for disability compensation, pension benefits, or education benefits online[NEWLINE][BOUNDARY][NEWLINE]user: DO I need to sign into my e benefits to change my Va direct deposit?[NEWLINE]agent: do you need ot change it?[NEWLINE]user: yes[NEWLINE]agent: ok great  you 'll need a Premium DS Logon account[NEWLINE][BOUNDARY][NEWLINE]user: What  If you move or change your mailing address[NEWLINE]agent:  You can change your address and other contact information in your VA.gov profile.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information on Disability compensation and pension benefit payments[NEWLINE]agent: We're testing out the direct deposit feature on VA.gov[NEWLINE]agent: Do you see the direct deposit feature in your profile?[NEWLINE]user: no[NEWLINE]agent: Do you see the direct deposit feature in your profile?[NEWLINE]user: yes


user: I was wondering how to change my contact information online. Maybe you can help me?[NEWLINE]agent: You'll need to sign in to eBenefits to do so. Would you like to learn more about this feature?[NEWLINE]user: Yes, please.[NEWLINE]agent: First of all, you'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won t work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. There is something else I've been meaning to ask you. What if my disability got worse over the years? I have the impression that it did.[NEWLINE]agent: If your disability gets worse, you can file a claim for an increase in benefits or file for a VA disability increase.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. By the way, can I change my address through my VA.gov profile?[NEWLINE]agent: Of course. You can sign in to VA.gov and change your address or other contact information in your VA.gov profile. This will update your information across disability compensation, pension benefits, claims and appeals, Vocational Rehabilitation & Employment VR&E, and VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a disability rating that is higher than 25%?[NEWLINE]agent: If you have a disability rating of 30% or higher, you may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate.[NEWLINE]user: Can you help me find out how to add dependents that qualify?[NEWLINE]agent: Yes, I can help you find out how to add eligible dependents.[NEWLINE][BOUNDARY][NEWLINE]user: I recently moved and my address has changed. Does this matter?


user: I need to know if there are other ways to change my contact information, other than online.[NEWLINE]agent: Yes, you can change your information by mail or phone, for example.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know more about changing it by mail?[NEWLINE]user: Yeah, of course.[NEWLINE]agent: In that case you'll need to fill out a VA Direct Deposit Enrollment VA Form 24-0296 and mail it to us.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I can do that. Will do that, in fact. Oh, and do I have to contact VA if my information need to be updated?[NEWLINE]agent: Yes, it's important to update your information with us if you change your marital status, have a baby, adopt a child, or experience any other life change that could affect your rating or payment.[NEWLINE][BOUNDARY][NEWLINE]user: I see, makes sense. What if my disability just took a turn for the worse? Do I need to report that too?[NEWLINE]agent: In that case, you can file a claim for an increase in benefits or file for a VA disability increase.[NEWLINE][BOUNDARY][NEWLINE]user: Back to the question before, what happens if I move or change my address? We're planning to move into a new home soon.[NEWLINE]agent: Make sure to update your contact information so we send information about your benefits and services as well as any prescriptions, lab test results, or appointment reminders you may need to the right location.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I put it on my list. Let's talk about disability increase again. What if my disability rating exceeds 30%?


user: How do I change some information on my VA direct deposit please?[NEWLINE]agent: You'll need to create a Premium DS Logon account and sign in to eBenefits.[NEWLINE]user: I can't do it online, is there another way?[NEWLINE]user: Can I change the type of account I have to Premium?[NEWLINE]agent: Yes just go to eBenefits to upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: What if I've had a recent setback and my condition is worse, can I prolong my benefits?[NEWLINE]agent: In the event that your disability gets worse, you can file a claim for an increase in VA benefits.[NEWLINE][BOUNDARY][NEWLINE]user: So if I can't do this online, what other ways are there to update my information?[NEWLINE]agent: Besides the online route, you can change your information by mail or phone.[NEWLINE][BOUNDARY][NEWLINE]user: What form do I send by mail?[NEWLINE]agent: Fill out a VA Direct Deposit Enrollment VA Form 24 - 0296.[NEWLINE][BOUNDARY][NEWLINE]user: I'm moving soon and would like to eventually change my address, is that possible?


user: Hello, I'm looking for additional information on careers. Can you help me?[NEWLINE]agent: Of course. On our page you can, for example, view the current subsistence allowance rates to find out the amount we'll provide to help you pay for basic needs like food and clothing if you're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn more about other VA benefits and services?[NEWLINE]user: Yes, that'd be great.[NEWLINE]agent: We can help you explore options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: Yes, about that, all this typing is rather difficult for me, I'd rather talk to someone on the phone. Do you have a hotline?[NEWLINE]agent: Of course. You can call our VA benefits hotline: 800 - 827 - 1000; eBenefits technical support: 800 - 983 - 0937;  or MyVA311 for help: 844 - 698 - 2311.[NEWLINE]user: Do you perhaps also have a number for people hard of hearing? I have some issues understanding people sometimes. I'm not the youngest anymore.[NEWLINE]agent: Yes, we do. Simply call TTY: 711.[NEWLINE][BOUNDARY][NEWLINE]user: Great, thanks a bunch. Can you tell me about the subsistence allowance rates again? Sorry, I got sidetracked.[NEWLINE]agent: Of course. On our page you can, for example, view the current subsistence allowance rates to find out the amount we'll provide to help you pay for basic needs like food and clothing if you're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, and can I write you more questions online if I need to?[NEWLINE]agent: Yes, feel free to ask a question online, whenever you need to.[NEWLINE][BOUNDARY][NEWLINE]user: You're too sweet. Are you from Kansas too? Anyway, I just need some more information about that VA for Vets program and I'm good to go.


user: can you give me more information and resources on professional and labor assistance[NEWLINE]agent: Subsistence allowance ratesView the current subsistence allowance rates to find out the amount we 'll provide to help you pay for basic needs like food and clothing if you 're an eligible Veteran participating in the Voc Rehab program[NEWLINE][BOUNDARY][NEWLINE]agent: want to know Other VA benefits and services[NEWLINE]user: yes[NEWLINE]agent: GI Bill benefitsExplore options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: what are your networks[NEWLINE]agent: Veterans Benefits Administration FacebooksVeterans Benefits Administration InstagramsVeterans Benefits Administration Linkedin[NEWLINE][BOUNDARY][NEWLINE]user: If I'm a Veteran in crisis or you're worried about one[NEWLINE]agent: connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: if i need more help[NEWLINE]agent: Ask a question online[NEWLINE][BOUNDARY][NEWLINE]user: where can i find the support?


user: I am looking for more information and resources pertaining to careers and employment.[NEWLINE]agent: We are able to help you manage your career in several ways.  VA transition assistance can help as you separate from the military.  You can explore your career options by attending a Transition Assistance Program briefing as the first step.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you also be looking for information about subsistence allowance rates?[NEWLINE]user: Yes, I would like information on that.[NEWLINE]agent: We can discuss that as well as other VA benefits and services such as exploring your options for using GI Bill benefits to help pay for school or training and finding out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: Is there one single point of contact that I could use to gather information on all benefits?[NEWLINE]agent: You can reach the VA benefits hotline at 1-800-827-1000.[NEWLINE][BOUNDARY][NEWLINE]user: Unfortunately, I am fearing that I may need help to avoid becoming homeless.[NEWLINE]agent: We offer many programs and services that may help including free health care and, in some cases, free limited dental care.  We can also help you connect with resources in your community, like homeless shelters or faith-based organizations.[NEWLINE]user: How do I get help if I am at risk of becoming homeless?[NEWLINE]agent: We can connect you with resources in your community, like homeless shelters or faith-based organizations.[NEWLINE][BOUNDARY][NEWLINE]user: What other benefits might I possibly get?


user: I wanted to know about allowances that I can get for necessities while I'm in a jobs program[NEWLINE]agent: We have subsistence allowances that help you pay for basic needs if you are an eligible Veteran participating in the Voc Rehab program.  I can give you a link to view the current subsistence allowance rates[NEWLINE][BOUNDARY][NEWLINE]agent: would you like to know about other VA benefits and services?[NEWLINE]user: Yes, do you have more info about the GI Bill[NEWLINE]agent: We can help you look at options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a number I can call if I need extra help?[NEWLINE]agent: You can call the VA benefits hotline: 800-827-1000, If you have hearing loss, call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a way for me to stay updated on what's going on with the VA and benefits?[NEWLINE]agent: You can sign up for Veterans benefits email updates[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any social media pages I can follow?[NEWLINE]agent: We have Facebook, Instagram, Linkedin and others. I can give you the links if you want[NEWLINE][BOUNDARY][NEWLINE]user: how can you help me with employment?


user: I'm looking for information.[NEWLINE]agent: No problem. You can get access to a subsistence allowance that will help you get pay for your basic needs.[NEWLINE][BOUNDARY][NEWLINE]agent: Besides, you can get access to thers benefits and services as veteran.[NEWLINE]user: And what are this benefits?[NEWLINE]agent: The GI Bill benefits can help you to pay for school or training.[NEWLINE][BOUNDARY][NEWLINE]user: And how can I get information about this?[NEWLINE]agent: You can go to VA for vets and ask questions online.[NEWLINE][BOUNDARY][NEWLINE]user: There are online learning programs?[NEWLINE]agent: You can get free classes for a year on linkedin on linkeding premium and linkedin learning.[NEWLINE][BOUNDARY][NEWLINE]user: There is any kind of information blog where I can get information or news?[NEWLINE]agent: You can always get updated through your email, on benefits from the veterans benefits administration.[NEWLINE][BOUNDARY][NEWLINE]user: What kind of information or assitance they will give me?


user: you can help me with info on subsistence allowances[NEWLINE]agent: Subsistence allowances help you pay for basic needs like food and clothing if you are an eligible Veteran participating in the Voc Rehab program.  I can give you a link so you can view the current subsistence allowance rates[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need more information on other VA benefits and services?[NEWLINE]user: I could use some GI BIll info[NEWLINE]agent: We can help you look at options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: do you have the number someone can call when they have hearing problems?[NEWLINE]agent: You can call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: what else can you help me while looking for employment?[NEWLINE]agent: We can help you get career and employment assistance, manage your career, and give you more information and resources[NEWLINE][BOUNDARY][NEWLINE]user: and do you have jobs available for vets?[NEWLINE]agent: Yes, we can help you match your skills and experiences to VA job opportunities.[NEWLINE][BOUNDARY][NEWLINE]user: do you have anywhere we can go to talk to someone about our situation if we have problems finding a place to live?


user: Do you have information on help I can get while I'm in a VA employment program?[NEWLINE]agent: We have a subsistence allowance which helps you pay for basic needs like food and clothing if you're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more information on benefits?[NEWLINE]user: can you help with GI BIll benefits?[NEWLINE]agent: Yes we can help you go over your options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: If I have a hearing disability am I limited to doing things online or do you have a TTY number I can use?[NEWLINE]agent: You can call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: how do I know how much I can get in subsistence allowance?[NEWLINE]agent: You can view the current subsistence allowance rates to find out the amount we will provide to help you pay for basic needs like food and clothing. I can give you the link so you can get an idea of what you'll get[NEWLINE][BOUNDARY][NEWLINE]user: do you have help for someone who might be homeless soon?[NEWLINE]agent: We offer many programs and services that may help. We can also help you connect with resources in your community like homeless shelters or faith-based organizations.[NEWLINE][BOUNDARY][NEWLINE]user: and do you have other help if we don't have the GI Bill?


user: Where can I get more information?[NEWLINE]agent: Sure I can help with that. Subsistence allowance ratesView the current subsistence allowance rates to find out the amount we 'll provide to help you pay for basic needs like food and clothing if you 're an eligible Veteran participating in the Voc Rehab program[NEWLINE][BOUNDARY][NEWLINE]agent: Are there other Va benefits and services?[NEWLINE]user:  GI Bill benefitsExplore options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get career and employment assistance?[NEWLINE]agent: sure there is this: How to applyGet step - by - step instructions on how to apply for vocational rehab benefits[NEWLINE][BOUNDARY][NEWLINE]user: what are the other benefits and services?[NEWLINE]agent: Other educational assistance programsIf you re a Veteran, Reservist, or National Guard Soldier who doesn t qualify for the Post-9/11 GI Bill[NEWLINE][BOUNDARY][NEWLINE]user: Can I get career and employments assistance[NEWLINE]agent:  How to applyGet step - by - step instructions on how to apply for vocational rehab benefits.[NEWLINE][BOUNDARY][NEWLINE]user: how can I manage my career?


user: hi i need help about how to get housing assistance grants for veterans[NEWLINE]agent: About Disability Housing Grants for Veterans Find out how to apply for a housing grant as a veteran or service member with a service-related disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know Other VA benefits and services?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: How to get the benefits of the VA mortgage loan?[NEWLINE]agent: Applying for your Certificate of Eligibility Get instructions on how to apply for your VA mortgage loan COE Eligibility Certificate and what to do next depending on your loan type.[NEWLINE]user: What other things should I know?[NEWLINE]agent: Find VA-Acquired Properties Learn more about buying a home we've purchased because your VA-backed or direct mortgage loan was canceled.[NEWLINE]user: What certificate should I request?[NEWLINE]agent: Eligibility Certificate[NEWLINE]user: And what center VA should I go to?


user: can you give me details of Get Veterans Housing Assistance Grants[NEWLINE]agent: About Disability Housing Grants for VeteransFind out how to apply for a housing grant as a Veteran or Servicemember with a service - connected disability[NEWLINE][BOUNDARY][NEWLINE]agent: What other VA benefits and services can I get?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If I'm a Veteran in crisis or you're worried about one[NEWLINE]agent: connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7[NEWLINE]user: If that is my case, what can I do?[NEWLINE]agent: This service is private, free, and available 24/7[NEWLINE][BOUNDARY][NEWLINE]user: what are the other benefits?[NEWLINE]agent: How to Apply for Your Certificate of EligibilityGet instructions for how to apply for your VA home loan Certificate of Eligibility COE and what to do next depending on your loan type[NEWLINE][BOUNDARY][NEWLINE]user: how are compensation payments


user: Hi, there. I'm looking for information on housing assistance.[NEWLINE]agent: You can find information of how to apply for housing grant as a veteran or as a service member.[NEWLINE][BOUNDARY][NEWLINE]agent: You can also check for others VA benefits and services.[NEWLINE]user: And which benefits or services would this be?[NEWLINE][BOUNDARY][NEWLINE]user: There are benefits for women and medical services?[NEWLINE]agent: Yes, there are. You can check on veteran women program manager and also you can see the nearest VA medical center to you.[NEWLINE][BOUNDARY][NEWLINE]user: What about if I got a disability that limits my ability to work?[NEWLINE]agent: In that case you need to check if your disability makes you apply to vocational rehabilitation, helping you to explore employment options.[NEWLINE][BOUNDARY][NEWLINE]user: There is the possibility to get a home loan as a veteran?[NEWLINE]agent: Yes, as a veteran you can apply for a home loan, also as a surviving spouse of a veteran or the spouse of a missing in action veteran.[NEWLINE][BOUNDARY][NEWLINE]user: Which kind of program there are?


user: Hi. I'm looking for assistance related on housing.[NEWLINE]agent: You can find out if you can apply to the disability housing grants for veterans or service members.[NEWLINE][BOUNDARY][NEWLINE]agent: Along with others VA benefits and services.[NEWLINE]user: Which other things can I receive?[NEWLINE][BOUNDARY][NEWLINE]user: What can I do to apply?[NEWLINE]agent: You need to send your certificate of eligibility to apply for your VA home loan certificate of eligibility.[NEWLINE]user: Alright, thanks. But which will be the next step?[NEWLINE]agent: The next thing to do will depend on your loan type.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I'll have to check that. But I have a question related to get more information.[NEWLINE]agent: You can get even more information calling to the national call center for homeless veterans 24/7 at 877-424-3838.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if they send me any warning about home loan?[NEWLINE]agent: In that case, we can help you to get home loan refinancing offers.[NEWLINE][BOUNDARY][NEWLINE]user: You'll help me in case I won't be able to be anymore at my house?


user: Hello. I'm looking for information related to get housing assistance[NEWLINE]agent: Sure, no problem. We can help you with the disability housing grants for veterans and service members with a service connected disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you receive any benefit already?[NEWLINE]user: I receive some benefits right now, but I'm not sure for which one I receive.[NEWLINE]agent: Ok, no problem. In that Case you can also apply for a Disability compensation for conditions related to your military  service.[NEWLINE][BOUNDARY][NEWLINE]user: I made the application for some benefits, but I don't know the status of this, how can you help me with that?[NEWLINE]agent: You can check your appeal status of a open home loan.[NEWLINE][BOUNDARY][NEWLINE]user: If I have any other doubt later, can I massage you again?[NEWLINE]agent: Yes, there is no problem. You can message us any time and ask us anything you need.[NEWLINE][BOUNDARY][NEWLINE]user: What I need to do for apply for this benefits?[NEWLINE]agent: You can check the instructions for how to apply for your VA home loan certificate of eligibility and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: In what will this help me?


user: Hi. You know, i've been planning on doing some improvements to my house and because i'm a veteran i was wondering if you have any assistance for that?[NEWLINE]agent: Sure we have. VA can offer you help for building, to improve or keep your current home. You would need to find if you meet the requirements.[NEWLINE][BOUNDARY][NEWLINE]user: That's really nice, thank. I'll have to find that out. Look, there's this friend of mine who have a service-related disability, can he get some kind of assistance from you too?[NEWLINE]agent: That's correct, if he meet the requirements, he can apply to get those benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like me to explain to you other benefits and services available?[NEWLINE]user: Yeas please, i think that would be useful.[NEWLINE]agent: Well, you have the Disability Compensation Pay, for example, which is related to conditions form your military service.[NEWLINE][BOUNDARY][NEWLINE]user: If i qualify, how do i get more information updates?[NEWLINE]agent: You can be updated via email.[NEWLINE][BOUNDARY][NEWLINE]user: Say, this assistance if for both men and women isn't? what happen with the women?[NEWLINE]agent: Well, for women, we have the Women veterans program manager.[NEWLINE]user: O.k good to know that. Say, if i see i'm in risk to become homeless, how can i reach you?[NEWLINE]agent: You can use our toll free number for theHomeless veterans. 24/7[NEWLINE]user: But do you offer services and programs for those in that situation?


user: Tell me about Veterans Housing Assistance Grants.[NEWLINE]agent: We have disability housing grants for veterans with service-connected disabilities[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need help with other VA Benefits or Services?[NEWLINE]user: Yes please[NEWLINE]agent: We have disability compensation pay for conditions related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: What about disability housing grants?[NEWLINE]agent: Yes, you have to apply if you have a service-connected disability[NEWLINE][BOUNDARY][NEWLINE]user: Is there help for my VA backed home loan and does it cover natural disaster?[NEWLINE]agent: Yes there is assistance[NEWLINE][BOUNDARY][NEWLINE]user: How do I get updates?[NEWLINE]agent: We send out veterans benefits email updates.[NEWLINE][BOUNDARY][NEWLINE]user: Who monitors the Veterans Crisis line?


user: Good evening. I need some explanations regarding veterans housing assistance grants.[NEWLINE]agent: Of course. We can help you to apply for a housing grant as a Veteran or Service Member with a service-connected disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about other VA benefits and services?[NEWLINE]user: Yes, I'd appreciate that.[NEWLINE]agent: We offer disability compensation pay, for example. You can file a claim for compensation for conditions related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: That's great and all, but let's get back to the housing grant. Should I get it, will you be able to support me?[NEWLINE]agent: Yes, if you have a VA direct or VA-backed home loan or Specially Adapted Housing grant, we will help you with that.[NEWLINE][BOUNDARY][NEWLINE]user: Fantastic. Now, I've heard about this call center for homeless veterans. I don't think I'll need it, but please tell me all about it.[NEWLINE]agent: Gladly. The National Call Center for Homeless Veterans can help you or a Veteran you care about connect with VA and local resources 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a phone number for those hard of hearing? Served in a tank battalion, if you know what I mean.[NEWLINE]agent: Of course. If you have hearing loss, call TTY: 711.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any other ways I can keep myself up to date?[NEWLINE]agent: Yes, we offer Veterans benefits email updates. You can sign up and you will receive updates on a regular basis.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also write you back somehow?


user: How do I get Veterans housing assistance?[NEWLINE]agent: We have assistance to find housing grants[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need other VA benefits and services as well?[NEWLINE]user: Yes I do[NEWLINE]agent: We have many benefits such as disability compensation pay.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out about benefits?[NEWLINE]agent: Contact the national call center for homeless veterans 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: Can I call if I have a hearing loss?[NEWLINE]agent: yes call TTY 711 if you have a hearing loss[NEWLINE][BOUNDARY][NEWLINE]user: Are you on social media?[NEWLINE]agent: Yes you can follow us on Facebook, Instagram, and Linkedin[NEWLINE][BOUNDARY][NEWLINE]user: Can I contact you online?[NEWLINE]agent: yes you can message and ask questions online[NEWLINE][BOUNDARY][NEWLINE]user: Is there a crisis hotline?


user: I am looking for support from a military sexual trauma.[NEWLINE]agent: I can help you with that.[NEWLINE]agent: Have you called the Safe Helpline?[NEWLINE]user: I have not.[NEWLINE][BOUNDARY][NEWLINE]user: Am I able to call if I have some hearing issues?[NEWLINE]agent: Yes. You should dial 1-800-799-4889.[NEWLINE][BOUNDARY][NEWLINE]user: Am I able to get help through the VA Mental Health services?[NEWLINE]agent: Yes. They are also able to help and support you.[NEWLINE][BOUNDARY][NEWLINE]user: Since I am not able to work at this time, am I eligible for financial help?[NEWLINE]agent: Yes. You can apply for disability compensation.[NEWLINE][BOUNDARY][NEWLINE]user: How do I sign up for counseling?


user: HI. I'm looking for information...[NEWLINE]agent: no problem. You can download the military sexual trauma brochure for veterans.[NEWLINE]agent: there is also a safe helpline, if you need it.[NEWLINE]user: Abaut that line, is something where I need to give my name?[NEWLINE]agent: No, you don't. You can remain anonymous if that's your wish. You can have a 1-on-1 advice 24/7 by phone.[NEWLINE]user: there is any way I can get in contact with someone in person to, if I need to?[NEWLINE]agent: Yes! You can get in contact with a sexual assault response coordinator near your base or installation too.[NEWLINE][BOUNDARY][NEWLINE]user: If there any kind of compensation for traumatic experiences?[NEWLINE]agent: Sorry, but no. you can no get compensations for traumatics event itself.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any line or phone number where I can call to?[NEWLINE]agent: Yes, there is. You can call to the VA general information hotline at 800-827-1000, monday through friday, 8:00a.m. to 9:00p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: The support related to sexual traumas it's limited just to women?[NEWLINE]agent: Not at all, a sexual assault or harassment is a very important issue, and this can happen to both women and men.[NEWLINE][BOUNDARY][NEWLINE]user: There any kind of compensation for this kind of trauma?


user: Hey, hello, how is it going?. Em, its kinda shame but i heard about these services which support those people who pass through sexual traumas. How can anyone enjoy that?[NEWLINE]agent: Are you a veteran who experienced MST?[NEWLINE]user: No, not myself. I'm just asking.[NEWLINE]user: I guess it is, but, Are these services privacy protected? i mean, are they anonymous?[NEWLINE]agent: Of course they are. The well being of the veteran is a top priority, so you can get confidential counseling on any support you need.[NEWLINE]user: O.k, that good. Look, someone who pass through these could end on the streets, what could you do for him or her?[NEWLINE]agent: They can contact the National Call center for Homeless veterans, 24/7. There, a trained VA counselor will offer information about homeless programs.[NEWLINE]user: Umm, that must be very helpful. Say, lets imagine this person who wants to access the program doesn't have a VA care provider, it can still access the program?[NEWLINE]agent: Well, in that case, the person should go for its nearest VA medical center and ask to speak to an MST coordinator.[NEWLINE]user: Um, makes sense. And for getting access to all this, do the individual need something like a disability rating or being in other VA services or having reported the trauma?


user: Hello. How Do I access VA services for MST?[NEWLINE]agent: sure I will be glad to help. If you re a Veteran who has experienced MST you can get help through VA. You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services[NEWLINE]user: ok i didnt need that thank you though[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information and support?[NEWLINE]agent: Go to the Department of Defense DoD Safe Helpline website, you can remain anonymous[NEWLINE][BOUNDARY][NEWLINE]user: I have MST issues, where can I get services for that?[NEWLINE]agent: I am so sorry to hear that. If you re a Veteran who has experienced MST  you can get help through VA. You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services[NEWLINE]user: Will a primary care physician help?[NEWLINE]agent: All our primary care providers are trained in MST and can help you figure out if you have related issues, like PTSD or depression[NEWLINE][BOUNDARY][NEWLINE]user: Do i have to give my name?[NEWLINE]agent: you can remain anonymous meaning you don t have to give your name[NEWLINE][BOUNDARY][NEWLINE]user: Can I get disability compensation (monthly payments) or other benefits from VA?[NEWLINE]agent: You can t get compensation for the traumatic event itself  But you may be able to get disability compensation for conditions resulting from MST like PTSD the most common mental health condition linked to MST[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more info in spanish?


user: I'm here for MST support and want to know more about it[NEWLINE]agent: Military Sexual Trauma refers to sexual assault or repeated threatening sexual harassment that happened while a Veteran was in the military. MST can happen to both women and men.[NEWLINE]agent: were you involved in any sexual act against your will during your time in the military?[NEWLINE]user: no it never happened to me personally[NEWLINE][BOUNDARY][NEWLINE]user: If I want to talk to someone is there a hotline I can call?[NEWLINE]agent: Yes there is. You can call 800 - 273 - 8255 then select 1. We also have a confidential Veterans chat.[NEWLINE][BOUNDARY][NEWLINE]user: I also wanted to ask about not having a VA primary care provider, if  I could?[NEWLINE]agent: You can call your nearest VA medical center and ask to speak to the MST coordinator. feel free to ask for a provider of a specific gender if that makes you feel more comfortable. and you can find a VA medical center near you.[NEWLINE]user: and they will help me even if I haven't reached out before or do I need to have already made a complaint or report?[NEWLINE]agent: you can get help through VA even if you haven't reported the MST or have other proof that it happened.[NEWLINE]user: and I qualify for help if I'm a veteran even without prior history of needing some sort of help?


user: Where can I find more information and support?[NEWLINE]agent: sure no problem.  connect with our caring, qualified Veterans Crisis Line responders for confidential help.[NEWLINE]agent: have you contacted the safe helpline?[NEWLINE]user: not yet.[NEWLINE][BOUNDARY][NEWLINE]user:  How do I access VA services for MST?[NEWLINE]agent:  If you have a VA primary care provider, talk to that professional about what you ve been through[NEWLINE]user: How do I access VA services for MST?[NEWLINE]agent: If you have a VA primary care provider, talk to that professional about what you ve been through[NEWLINE]user: can i get help though the VA?[NEWLINE]agent:  If you re a Veteran who has experienced MST, you can get help through VA. You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information and support?[NEWLINE]agent:  Download our military sexual trauma brochure for Veterans[NEWLINE][BOUNDARY][NEWLINE]user: How do I talk to someone right now?[NEWLINE]agent: Call 800 - 273 - 8255,  then select 1.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get help through the VA


user: I would like to file a sexual harassment complaint is this the right place?[NEWLINE]agent: Are you a Veteran?[NEWLINE]user: Yes.[NEWLINE]user: What if I haven't reported the incident through proper channels.[NEWLINE]agent: Generally you can get help through the VA even if you haven't reported the incident and you don't necessarily need proof that it happened.[NEWLINE]user: Who do I contact at VA?[NEWLINE]agent: Find a VA medical center near you and ask to speak to the MST coordinator.   You can and should ask for a provider of a specific gender if it makes you feel more comfortable.[NEWLINE]user: I don't want to go to a clinic is that possible?[NEWLINE]agent: You can get free confidential counselling, alcohol and drug assessment, and other support at one of our 300 community Vet Centers.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have more information that I can read about all this?[NEWLINE]agent: You can download our military sexual trauma brochure for Veterans in both English and Spanish.[NEWLINE]agent: Would you like the number for our Safe Helpline as well?[NEWLINE]user: No thank you.[NEWLINE][BOUNDARY][NEWLINE]user: When I call the MST coordinator can I request a female provider?


user: I'm here about MST[NEWLINE]agent: Okay, Military sexual trauma MST refers to sexual assault or repeated, threatening sexual harassment that happened while a Veteran was in the military. This can happen to both women and men.[NEWLINE]agent: Were you involved in any sexual act against your will during your time in the military?[NEWLINE]user: no, not me[NEWLINE][BOUNDARY][NEWLINE]user: how can we talk to someone privately?[NEWLINE]agent: You can connect with our Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves and available 24/7. This service is private and free.[NEWLINE][BOUNDARY][NEWLINE]user: and if someone feels they may have MST, where do they start?[NEWLINE]agent: If you feel you may have experienced MST. We can help you access our free services that can help you recover.[NEWLINE][BOUNDARY][NEWLINE]user: can we do it by phone?[NEWLINE]agent: Yes you can. To connect with a Veterans Crisis Line responder anytime day or night : Call 800 - 273 - 8255 then select 1.. We also have a confidential Veterans chat.[NEWLINE][BOUNDARY][NEWLINE]user: can we select a provider or do they make us talk to the next available person?[NEWLINE]agent: You can ask for a provider of a specific gender if that makes you feel more comfortable. If you don't have a VA primary care provider call your nearest VA medical center and ask to speak to the MST coordinator and they will help you.[NEWLINE]user: Do you have anything I can look at about services you offer?


user: Can you please tell me how I can obtain my military service records?[NEWLINE]agent: You can submit a military records request to get your DD214 or other military service records through the milConnect website.[NEWLINE][BOUNDARY][NEWLINE]user: How do I sign in to milConnect to get my military service records?[NEWLINE]agent: Do you have a Premium DS Logon account?[NEWLINE]user: I do not.[NEWLINE][BOUNDARY][NEWLINE]user: Can I have another person request my military service records for me?[NEWLINE]agent: If the person is not your next of kin and you were discharges more than 62 years ago, they can order a copy of your military records.  The National Archives opens all records to the public 62 years after discharge.[NEWLINE][BOUNDARY][NEWLINE]user: Are there other ways to get my military records?[NEWLINE]agent: Yes, there are other ways.[NEWLINE][BOUNDARY][NEWLINE]user: If I can get signed in to milConnect, how do I request my DD214 or other records?[NEWLINE]agent: If you are on the signed-in homepage, click on Correspondence/Documentation.  Then select Defense Personnel Records Information DPRIS from the drop-down menu.  choose the Personnel File tab.  Fill out that form.  Then in the Document Index section you should check the boxes next to the document you are requesting and click the Create and Send Request button.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thank you, but what happens after I request my military records?


user: How do I get a hold of some records from the Army?[NEWLINE]agent: You can submit a military records request to get your military service records through the milConnect website[NEWLINE][BOUNDARY][NEWLINE]user: so I can do it online?[NEWLINE]agent: Yes you can, would you like help registering or signing in?[NEWLINE]user: no, I think I can do it[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how to get the records once I'm signed in?[NEWLINE]agent: You will have to go through a few steps to submit a military records request[NEWLINE][BOUNDARY][NEWLINE]user: Is this how you get records for someone that served a long time ago?[NEWLINE]agent: If the Veteran was discharged more than 62 years ago you can order a copy of their military records. The National Archives opens all records to the public 62 years after discharge. Would you like to learn how to access archived records[NEWLINE][BOUNDARY][NEWLINE]user: Does signing in to the website allow me to download the records or just request them?


user: Hello there. I'm looking information about how to get someone military records.[NEWLINE]agent: Are you a family member of the veteran?[NEWLINE]user: Yes, I'm planing to do a burial for a veteran in a veterans national cementary.[NEWLINE]agent: In that case we can help you, but you need to call and make a scheduling at 800-535-1117 at our national cemetery office[NEWLINE][BOUNDARY][NEWLINE]user: Is there any other way to get the military records?[NEWLINE]agent: You can check the status of your request by signing in to milConnect and going to the personnel file tab within the defense personnel records information.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if we are talking about a very old veteran?[NEWLINE]agent: There is no problem, you can get a copy of any military records.[NEWLINE][BOUNDARY][NEWLINE]user: There others ways to get military records?[NEWLINE]agent: Yes, there are.[NEWLINE][BOUNDARY][NEWLINE]user: I'm the descendant of a veteran who has passed away.


user: Can I request another person's military records?[NEWLINE]agent: Would you happen to be a family member planning a burial for a veteran in a VA national cemetery?[NEWLINE]user: Yes, we are, unfortunately, burying our grandfather.[NEWLINE]agent: If you will dial 1-800-535-1117, you can get assistance in getting your grandfather's DD214 or other discharge documents.[NEWLINE][BOUNDARY][NEWLINE]user: Will they be able to help me if I believe it has been almost 65 years or so since his military release date?[NEWLINE]agent: If he was discharged more than 62 years ago, then the National Archives opens all of those records to the public and ordering a copy will be easy.[NEWLINE][BOUNDARY][NEWLINE]user: If I also want to order my own service records through milConnect, how do I know if my request was successfully received?[NEWLINE]agent: After you order your records through milConnect, you will receive an email letting you know we are processing it.[NEWLINE][BOUNDARY][NEWLINE]user: Also, when I attempt to order my grandfather's records in preparation for his funeral, what if I find out it has not quite been 62 years and they are not held as public with the National Archives?[NEWLINE]agent: You may be able to have his next of kin place the order or you may still be able to request limited information from their Military Personnel File.[NEWLINE][BOUNDARY][NEWLINE]user: How would his next of kin be able to order the records?[NEWLINE]agent: There are several options for the next of kin to be able to do that, but the first way would be to mail or fax a Request Pertaining to Military Records Standard Form SF 180 to the National Personnel Records Center.[NEWLINE][BOUNDARY][NEWLINE]user: Are there other ways besides milConnect to acquire my own records?


user: How would I request someone's military records?[NEWLINE]agent: Are you planning a funeral for a Veteran in a VA naitional cemetery?[NEWLINE]user: Yes, that is correct I am planning a funeral for a Veteran.[NEWLINE]agent: You would need to call the National Cemetery Scheduling office at 800-535-1117 and we could help get DD214 or other discharge documents.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if they were discharged well over 62 years ago?[NEWLINE]agent: You can order their military records because the National Archives opens all records to the public after 62 of discharge.[NEWLINE]user: What happens if the Veteran was discharged less than 62 years ago?[NEWLINE]agent: It is a possibility that you could request limited information from their Military Personnel File.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I actually request military records?[NEWLINE]agent: An email will be sent that lets you know we are processing your request.  Then you will get a 2nd email when it is complete for you to download and view.[NEWLINE][BOUNDARY][NEWLINE]user: As next of kin of a Veteran, what happens when they pass away?


user:  How do I request someone else s military records?[NEWLINE]agent: Is the veteran deceased?[NEWLINE]user: yes[NEWLINE]agent: I am so sorry to hear that. If you re a family member planning a burial for a Veteran in a VA national cemeteryr    Call our National Cemetery Scheduling Office at 800 - 535 - 1117[NEWLINE][BOUNDARY][NEWLINE]user: what if I am not the next of kin?[NEWLINE]agent: If the Veteran was discharged less than 62 years ago,you may be able to request limited information from their Military Personnel File[NEWLINE]user: what if I am not the next of kin of the veteran?[NEWLINE]agent: If the Veteran was discharged more than 62 years ago,  you can order a copy of their military records[NEWLINE][BOUNDARY][NEWLINE]user: How do I request someone else s military records?[NEWLINE]agent: Mail or fax a Request Pertaining to Military Records Standard Form SF 180 to the National Personnel Records Center NPRC[NEWLINE][BOUNDARY][NEWLINE]user: what if I am not next of kin?[NEWLINE]agent: If the Veteran was discharged more than 62 years ago, you can order a copy of their military records[NEWLINE][BOUNDARY][NEWLINE]user:  Are there other ways to get my military records?


user: How do I request someone else s military records?[NEWLINE]agent: are you a family member?[NEWLINE]user: yes[NEWLINE]agent: Call our National Cemetery Scheduling Office at 800 - 535 - 1117[NEWLINE]user: where can I get more info on burial planning>?[NEWLINE]agent: We can help you get the Veteran s DD214 or other discharge documents you may need[NEWLINE][BOUNDARY][NEWLINE]user: Are there other ways to get my military records?[NEWLINE]agent: Write a letter to the NPRC.    Send it to :  1 Archives Drive St. Louis, Missouri 63138[NEWLINE][BOUNDARY][NEWLINE]user: how do i get a copy of the veterans military records If you re the next of kin of a Veteran who has passed away[NEWLINE]agent:  Write a letter to the NPRC Send it to :  1 Archives Drive St. Louis, Missouri 63138[NEWLINE][BOUNDARY][NEWLINE]user: Once I ve signed in to milConnect, how do I request my DD214 or other military records?


user: Where can I access my military records?[NEWLINE]agent: You can submit a military records request through the milConnect website to get your DD214 or other military service records.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do?[NEWLINE]agent: Do you have a pre-existing account there?[NEWLINE]user: No I don't, can you guide me through the process?[NEWLINE]agent: It's quite easy. First you have to set up a Premium DS Logon account. To do so go to milConnect to register.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm trying to access my uncle's records who was discharged in 1982, what conditions apply?[NEWLINE]agent: If you are not their next of kin, you may only be able to request limited information from their Military Personnel File.[NEWLINE][BOUNDARY][NEWLINE]user: I'm trying to access my uncle's record so that he can have a military burial, where do I call?[NEWLINE]agent: Call our National Cemetery Scheduling Office at 800-535-1117. They will be able to help you get access to his DD214 or other discharge documents.[NEWLINE][BOUNDARY][NEWLINE]user: What other types of records can be accessed on milConnect?


user: My son was killed in Afghanistan is it possible to get his military records?[NEWLINE]agent: Are you planning a burial for him in a VA national cemetery?[NEWLINE]user: Yes I am.[NEWLINE]agent: Well then you should call our National Cemetery Scheduling Office at 800-535-1117. And we can help you get his DD214 or other discharge documents that you may need.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm his mother will I have access to his full record?[NEWLINE]agent: Yes since you are considered his next of kin.[NEWLINE][BOUNDARY][NEWLINE]user: And if I want to access my own military record?[NEWLINE]agent: In that case, you'll need to sign in to milConnect to get your military service records.[NEWLINE][BOUNDARY][NEWLINE]user: Will that give me access to my DD214?[NEWLINE]agent: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also access my father's record from the Korean War?[NEWLINE]agent: If the Veteran was discharged more than 62 years ago, The National Archives opens all records to the public 62 years after discharge and you can order a copy of their military records.[NEWLINE]user: What if he was discharged 50 years ago.


user: I am trying to learn about the GI Bill.[NEWLINE]agent: I can help you with that.[NEWLINE]agent: Have you sent your documents to the application link?[NEWLINE]user: No, no one asked for any documents.[NEWLINE][BOUNDARY][NEWLINE]user: Should I start my application?[NEWLINE]agent: Yes. Let's find out if you are eligible for VA education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Am I able to apply by mail?[NEWLINE]agent: You can do that. Be sure to send your application to the regional office at your school.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Can someone in my interested profession help me?[NEWLINE]agent: Yes, they can help you file your claim.[NEWLINE][BOUNDARY][NEWLINE]user: Once I mail my application, what happens next?


user: can you give me details of How to apply for the GI Bill and related benefits[NEWLINE]agent: Find out how to apply for the GI Bill and other VA education benefits as a Veteran, service member, or qualified family member[NEWLINE][BOUNDARY][NEWLINE]user: How do I prepare before starting my application?[NEWLINE]agent: Find out if you re eligible for VA education benefitss Gather the documents and information listed below that you ll need to apply for education benefits. See what benefits you ll get at the school you want to attend.[NEWLINE][BOUNDARY][NEWLINE]user: what else can i apply[NEWLINE][BOUNDARY][NEWLINE]agent: can mail[NEWLINE]user: If that is my case, what can I do?[NEWLINE][BOUNDARY][NEWLINE]agent: in person then?[NEWLINE]user: yes[NEWLINE]agent: Go to a VA regional benefit office and have a VA employee help you. Find a VA regional benefit office near you[NEWLINE][BOUNDARY][NEWLINE]user: and if I need the help of a trained professional[NEWLINE]agent: You can work with a trained professional called an accredited representative to get help applying for education benefits. Get help filing your claim[NEWLINE][BOUNDARY][NEWLINE]user: and how would it be by mail?


user: Am I able to find out what happens after I apply for GI Bill benefits?[NEWLINE]agent: Yes, you can find out what happens after you apply.[NEWLINE]agent: Have we asked you for any documents?[NEWLINE]user: Yes, you have asked for documents.[NEWLINE]agent: You will need to upload the documents through the GI Bill website.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply through the mail after I filled the application out?[NEWLINE]agent: As long as you have filled the application for GI Bill benefits out you can then mail it to the VA regional claims processing office that is in the same location as your school.[NEWLINE]user: Is there a list of regional claims processing offices for me to look at?[NEWLINE]agent: Yes, you can see the list of regional claims processing offices.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what happens after I apply?[NEWLINE]agent: Actually yes, you cannot make changes but if you have questions about VA education benefits, please call 888-GI-Bill or 1-888-442-4551, Monday thru Friday, 8 a.m. to 7 p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything I need to prepare before completing my application?


user: Hello, I want to apply for the GI Bill.[NEWLINE]agent: Then you're in the right place. Here you can find out how to apply for the GI Bill and other VA education benefits as a Veteran, service member, or qualified family member.[NEWLINE][BOUNDARY][NEWLINE]user: Can someone help me with the application process? I'm a bit confused.[NEWLINE]agent: Of course, you can work with a trained professional called an accredited representative to get help applying for education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: That's great. And I submit my application by mail?[NEWLINE]agent: Yes, please call 888-GI-BILL-1 888-442-4551, Monday through Friday, 8:00 a.m. to 7:00 p.m. ET, so we can send the application form to you.[NEWLINE]agent: Would you like to know what to do after we send the application form to you?[NEWLINE]user: Yes, please.[NEWLINE]agent: After you receive the application form, you need to fill it out and mail it to the VA regional claims processing office that's in the same location as your school.[NEWLINE][BOUNDARY][NEWLINE]user: But wait. For career counseling benefits I need a different form, right?[NEWLINE]agent: Correct, you'll need to use a different application.[NEWLINE][BOUNDARY][NEWLINE]user: That's all a bit too confusing. I'm an old man. Is there a way we can do it in person?


user: Hi, good afternoon. Look, i'm interested on some info about GI Bill related benefits. Could you tell me what's next after application?[NEWLINE]agent: Well, one of the things is that you can't make changes to you application. More related information is available through our toll free numbers.[NEWLINE]agent: Have you been asked for documents from us?[NEWLINE]user: No, i hadn't.[NEWLINE][BOUNDARY][NEWLINE]user: I doesn't matter. Moving on, then. Can you tell me what i need to apply for the benefits?[NEWLINE]agent: You would need the following: Social Security Number, Bank Account direct deposit information and Education and military History.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll get into those whenever i can. Do you offer any kind of assistance to apply?[NEWLINE]agent: Sure, indeed. We can provide you a trained professional called an accredited representative, so you can work with it and help you applying for education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: That sound great, really. Look, what if i have more questions about these matters?[NEWLINE]agent: If you happen to have more questions, you can make use of our toll free numbers: 1-888-GI-BILL or 1-888-442-4551. That woudl be Monday through Friday, from 8 AM to 7 PM ET.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll make sure to have that at hand. In any case, what kind of preparation I would need before I apply?[NEWLINE]agent: First of all, you would need to find out if you're eligible for the VA benefits. Then, you'll have to gather the documents and information required to apply.[NEWLINE][BOUNDARY][NEWLINE]user: O.k. I'll have to check that out. Just to be sure. Any doubts, i can make use of the toll free number, i'm i right?


user: I would like information on related benefits.[NEWLINE]agent: I can help you with that information.[NEWLINE][BOUNDARY][NEWLINE]user: Am I eligible for education benefits?[NEWLINE]agent: If you have the necessary documents, yes.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to give you some documents?[NEWLINE]agent: Yes, you must upload them through our website.[NEWLINE][BOUNDARY][NEWLINE]user: In what other ways could I communicate with you?[NEWLINE][BOUNDARY][NEWLINE]agent: Email.[NEWLINE]user: Can I apply by email?[NEWLINE]agent: Right, and you can also make a call.[NEWLINE]user: I will request information by that means.[NEWLINE]agent: Perfect, we will understand.[NEWLINE][BOUNDARY][NEWLINE]user: Can I make changes to my request after it is processed?


user: Hello! I would like to obtain information about the benefits that I can obtain.[NEWLINE]agent: What will happen after applying for benefits?[NEWLINE]agent: We may request some documents?[NEWLINE]user: It would not be what I want most, only if necessary.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I send the requirements?[NEWLINE]agent: You can see a list of our offices.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get education related benefits?[NEWLINE]agent: Yes, when you meet all the documentation requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I clarify more related questions?[NEWLINE]agent: You can make a call.[NEWLINE][BOUNDARY][NEWLINE]user: Can I know if I am eligible?


user: I'm looking for information about how to enjoy benefits for Veterans.[NEWLINE]agent: For that', you'll have to meet certain criteria.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. And what can i do in order to know if i meet those criteria?[NEWLINE]agent: Well, for starters, you better gather documents and information that you'll need to apply for education benefits, along with the information of the benefits you'll get in your future school.[NEWLINE][BOUNDARY][NEWLINE]user: What other means can i use to apply for these benefits?[NEWLINE]agent: You can apply via mail. First, request an application form from us. Then fill it and mail it to the Veterans Affairs processing office, near you location or school.[NEWLINE][BOUNDARY][NEWLINE]user: And if instead, i choose to do all this in person, can i go?[NEWLINE]agent: Totally. Just go to a Veterans Affairs regional benefits office and enlist the help from a employee there.[NEWLINE][BOUNDARY][NEWLINE]user: You said before that i would need to gather some documentation, didn't you?[NEWLINE]agent: That's right. In order to prepare for any contingency, is better for you to start gathering certain documents and information that cold be useful in the process.[NEWLINE]agent: Are you also interested on applying for the so called Chapter 31 or Chapter 36?


user: hi i need help about VA help to avoid foreclosure[NEWLINE]agent: ever behind on your mortgage payments?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: i need your help and advice?[NEWLINE]agent: Gladly contact a VA Loan Technician at 1 - 877 - 827 - 3702.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get financial advice from VA to help avoid foreclosure?[NEWLINE]agent: If you have a VA-backed or direct VA loan, you can contact us at any time to request that a VA loan technician be assigned to your loan. sOur technicians can offer financial advice and help you deal with your administrator or work directly with you for a direct VA loan....[NEWLINE]user: Can I get financial advice from VA to help avoid foreclosure?[NEWLINE]agent: are you a veteran or the surviving spouse of a veteran?


user: Yes, yes. I'm looking for information on mortgage.[NEWLINE]agent: Have you fall behind on your mortgage payment?[NEWLINE]user: Yes, I have issues on the payments for the mortgage,[NEWLINE]agent: In this case, you might be on a process called foreclosure, were your mortgage service can take your house a s a way to cover the money you owned.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds serious, what can I do about it?[NEWLINE]agent: In that case, you can contact us anytime to request that we assign a VA loan technician to your loan and get advice of what to do.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I have already missed a few mortgage payments?[NEWLINE]agent: This plan will help you to go back to making your regular payments.[NEWLINE]user: But what can I do if I can make the payments on the way I am.[NEWLINE]agent: In that case you might need a loan modification and make a fresh start.[NEWLINE]user: And what will happen with the missed payments?[NEWLINE]agent: This plan should help you add the missed mortgage payments and any related legal cost to your total loan balance.[NEWLINE][BOUNDARY][NEWLINE]user: I don't really have any financial good experience.


user: Hello, and goof afternoon. Look, i'm not saying i'm having a problem, but i would like to know if there is some kind of help regarding mortgage payments for veterans?[NEWLINE]agent: Have you fallen behind your mortgage payments?[NEWLINE]user: Well, yeah, i've some delay.[NEWLINE]agent: O.k, do not worry. As you may know, you can suffer a foreclosure, meaning the bank could take your home. In that regard, our VA loan technicians can help you avoid this.[NEWLINE][BOUNDARY][NEWLINE]user: That's so helpful. Lets say i get a VA backed- loan. What could happen there?[NEWLINE]agent: If you get one of those, you can request to us to assign you a VA Loan Technician who will offer you financial counseling and will help you deal with your servicer or work directly.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, but that's only in the event of that, right?. In any case, going back to the earlier matter, what could happen if i have trouble to pay my mortgage?[NEWLINE]agent: Do you think you can be even more late with your payments?[NEWLINE]user: Yeah, i think so.[NEWLINE]agent: Well, if you think that, then contact your loan servicer right away. The sooner the better.[NEWLINE][BOUNDARY][NEWLINE]user: What about if i already missed some?


user: Hello. I am trying to get help to prevent my mortgage from foreclosing.[NEWLINE]agent: Are you current with your payments?[NEWLINE]user: No. I have fallen on hard times.[NEWLINE][BOUNDARY][NEWLINE]user: Are you able to help even though I have missed a payment or two?[NEWLINE]agent: We can try to help. We have a plan to help you get back on your feet.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have people who can help prevent them from taking my house?[NEWLINE]agent: We have some agents that specialize in helping.[NEWLINE][BOUNDARY][NEWLINE]user: How do I cover old payments when I also have current bills to pay?[NEWLINE]agent: We have a plan that can help you stay on top of your current payments while also addressing missed payments.[NEWLINE]user: Someone mentioned a short sale. What is that?


user: Does va help to avoid mortgage foreclosure[NEWLINE]agent: are you behind on mortgae payments?[NEWLINE]user: not yet but i most likely will[NEWLINE][BOUNDARY][NEWLINE]user: can I get Va counseling[NEWLINE]agent:  If you re a Veteran or the surviving spouse of a Veteran  we ll provide financial counseling even if your loan isn t a VA direct or VA - backed loan[NEWLINE]user: yes okay[NEWLINE]agent: ok great[NEWLINE][BOUNDARY][NEWLINE]user: how do I avoid mortgage closure[NEWLINE]agent:  [3] your mortgage servicer the company that handles collecting the money for your lender can take your house to[NEWLINE][BOUNDARY][NEWLINE]user: get a Deed in lieu of foreclosure[NEWLINE]agent: There are 6 general ways you can try to avoid a foreclosure : Repayment plan[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I m having trouble paying my mortgage?


user: I need help with a mortgage foreclosure and whatever is going on[NEWLINE]agent: Did you fall behind on your mortgage payments?[NEWLINE]user: yes[NEWLINE]agent: Okay. Your mortgage servicer, the company that handles collecting the money for your lender can take your house to cover the money owed. This process is called foreclosure.[NEWLINE][BOUNDARY][NEWLINE]user: I did miss some payments so now what?[NEWLINE]agent: We have a repayment plan that lets you go back to making your regular payments with an added amount each month to cover the ones you have missed.[NEWLINE][BOUNDARY][NEWLINE]user: what if there are more late payments from me?[NEWLINE]agent: You should contact your loan servicer right away.  Don't wait so they can help you find a solution soon.[NEWLINE][BOUNDARY][NEWLINE]user: and is there a way to avoid foreclosure?, because I was told I could sign my house over or at least that is what I understood[NEWLINE]agent: You might be talking about Deed in lieu of foreclosure, this plan lets you avoid the foreclosure process by signing over the deed to the home to your servicer. The home will then belong to the servicer.[NEWLINE]user: can I call when I have more time so you can help me find a way out of this?


user: how does the VA help to avoid mortgage foreclosure[NEWLINE]agent: Are you behind on your mortgage payments?[NEWLINE]user: yes[NEWLINE]agent: If you fall far behind on your mortgage payments,  your mortgage servicer the company that handles collecting the money for your lender can take your house to cover the money owed[NEWLINE][BOUNDARY][NEWLINE]user:  What should I do if I m having trouble paying my mortgage?[NEWLINE]agent: please contact a VA Loan Technician at 1 - 877 - 827 - 3702[NEWLINE][BOUNDARY][NEWLINE]user: How can I avoid foreclosure?[NEWLINE]agent: If you ve missed a few mortgage payments,this plan lets you go back to making your regular payments, with an added amount each month to cover the ones you ve missed[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I m having trouble paying my mortgage?[NEWLINE]agent: contact your loan servicer right away[NEWLINE][BOUNDARY][NEWLINE]user: Can I get VA financial counseling to help avoid foreclosure?[NEWLINE]agent: If you re a Veteran or the surviving spouse of a Veteran we ll provide financial counseling even if your loan isn t a VA direct or VA - backed loan


user: I urgently need help to avoid mortgage foreclosure.[NEWLINE]agent: Did you fall far behind on your mortgage payments?[NEWLINE]user: Yes, you could say so. I'm in real trouble now![NEWLINE]agent: In that case your mortgage servicer the company that handles collecting the money for your lender can take your house to cover the money owed. This process is called foreclosure. Our VA loan technicians can help you avoid foreclosure and keep your house.[NEWLINE][BOUNDARY][NEWLINE]user: Really!? That'd be great, I don't want to end up homeless. How can I avoid the foreclosure?[NEWLINE]agent: A deed in lieu of foreclosure lets you avoid the foreclosure process by signing over the deed to the home to your servicer. The home will then belong to the servicer.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm a Veteran? I mean, I served this country, now you can do something for me and help me with this foreclosure.[NEWLINE]agent: If you're a Veteran we'll provide financial counseling even if your loan isn't a VA direct or VA-backed loan.[NEWLINE][BOUNDARY][NEWLINE]user: That's a start. So how can I avoid foreclosure?[NEWLINE]agent: Well, there are 6 general ways you can try to avoid a foreclosure.[NEWLINE]user: And what are those ways?[NEWLINE]agent: I can tell you all about those 6 general ways to avoid a foreclosure.[NEWLINE][BOUNDARY][NEWLINE]user: Hold on. Just tell me what to do here if I can't pay my mortgage.[NEWLINE]agent: In that case you should contact your loan servicer right away. The sooner you contact them, the sooner they can help you find a solution.[NEWLINE][BOUNDARY][NEWLINE]user: Look, son. I have a VA direct loan and it's more than 60 days past due. They aren't going to help. What the heck should I do?


user: I need to know if I can get some information on VA disability compensation, please.[NEWLINE]agent: VA disability compensation pay offers a monthly tax-free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse.  You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you seeking to get VA disability pay?[NEWLINE]user: Yes, I am looking to get VA disability pay?[NEWLINE]agent: You can get some information about receiving VA disability compensation pay, managing your VA disability benefits and other information and resources.[NEWLINE][BOUNDARY][NEWLINE]user: How can I file a claim?[NEWLINE]agent: You can find how to prepare and file a claim for disability compensation online, by phone, or by mail.[NEWLINE]user: Where do I find information after my claim has been filed?[NEWLINE][BOUNDARY][NEWLINE]user: You can connect with a Veterans Service Organization or accredited Veterans representative for help applying for benefits.[NEWLINE]agent: What should I do after I get my rating?[NEWLINE][BOUNDARY][NEWLINE]user: What other VA benefits and services are available?[NEWLINE]agent: There are also housing grants.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a program to get a faster decision by submitting evidence along with my claim?


user: I'm here for VA disability benefits[NEWLINE]agent: We can help you find out if you are eligible for VA disability benefits.[NEWLINE]agent: Would you like to find out what happens after you file for VA disability compensation, how long it takes us to make a decision, and what to do if you disagree?[NEWLINE]user: no[NEWLINE]agent: Would you like to know more about preparing and filing a claim for disability compensation?[NEWLINE]user: no[NEWLINE]agent: Would you like to find out if you are eligible for VA disability benefits?[NEWLINE]user: yes I would[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me like what VA compensation is?[NEWLINE]agent: VA disability compensation offers a monthly tax-free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse. You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service. We can help you find out how to apply for and manage the Veterans disability benefits you have earned.[NEWLINE][BOUNDARY][NEWLINE]user: and you can help me if I was married to a vet?


user: What can you tell me about VA disability compensation?[NEWLINE]agent:  VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse.  You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to find out how to apply for and manage the veterans benefits you've earned?[NEWLINE]user: yes[NEWLINE]agent: I can assist you with how to Get VA disability compensation paysManage your Veterans disability benefitsand provide you More information and resources[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out if I am eligible?[NEWLINE]agent: I can assist with that.[NEWLINE][BOUNDARY][NEWLINE]user: What conditions may qualify?[NEWLINE]agent: You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]user: How can I manage my benefits?[NEWLINE]agent: You can Check your VA claim or appeal statusTrack the status of your disability claim or appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a number for hearing loss?


user: Hello, sir or ma'am. I came here to find more information, perhaps you can help me.[NEWLINE]agent: Of course. On our page you can learn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn more about other VA benefits and services?[NEWLINE]user: No, I am well informed about that.[NEWLINE][BOUNDARY][NEWLINE]user: What can you tell me about the disability compensation? This is something that affects and interests me.[NEWLINE]agent: The VA disability compensation pay offers a monthly tax-free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse. You may qualify for VA disability benefits for physical conditions like a chronic illness or injury and mental health conditions like PTSD that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]user: I see. But what if I need more aid than I'm currently receiving?[NEWLINE]agent: We can find out if you're eligible for extra monthly pension payments if you need more aid than you're currently receiving.[NEWLINE][BOUNDARY][NEWLINE]user: That'd be great. Do you also have some additional info about this exam? That claim exam.[NEWLINE]agent: Of course. We can find out why you might need a claim exam, how to schedule and prepare for your appointment, and what to expect during and after the exam.[NEWLINE][BOUNDARY][NEWLINE]user: Now we're talking. Can you also tell me how to add my wife to my disability benefits?[NEWLINE]agent: Yes. We can help you find out how and when to add a dependent spouse, child, or parent to your VA disability benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Then please do that. Also, what else can you tell me about the disability benefits you just mentioned?


user: I would like to get my hands on some VA disability rating resources and other information[NEWLINE]agent: We have information about VA disability ratings. You can learn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn about other VA benefits and services?[NEWLINE]user: yes, anything about housing benefits[NEWLINE]agent: We have Disability housing grants for Veterans. You can find out how to apply for a housing grant as a Veteran or service member with a service - connected disability.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have info about the claim exam?[NEWLINE]agent: Yes, VA claim exam C&P exam. You can find out why you might need a claim exam, how to schedule and prepare for your appointment,and what to expect during and after the exam.[NEWLINE][BOUNDARY][NEWLINE]user: and what can I do with the claims program?[NEWLINE]agent: The Fully Developed Claims program is used to get a faster decision by submitting evidence along with your claim.[NEWLINE][BOUNDARY][NEWLINE]user: does the benefits admin have any social media?[NEWLINE]agent: Yes we do. You can follow us at Veterans Benefits Administration Facebook, Veterans Benefits Administration Instagram, or Veterans Benefits Administration Linkedin[NEWLINE][BOUNDARY][NEWLINE]user: and that is all I think, can you give me the disability ratings info again?


user: how can I get VA disability compensation[NEWLINE]agent: VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]agent: do you need to know what page to llok on>?[NEWLINE]user: no thanks[NEWLINE][BOUNDARY][NEWLINE]user: How do you Get VA disability compensation (pay[NEWLINE]agent:  EligibilityFind out if you re eligible for VA disability benefits for a presumptive disability or other service - connected condition[NEWLINE][BOUNDARY][NEWLINE]user: can I  Managemy Veterans disability benefits[NEWLINE]agent: Check your VA claim or appeal statusTrack the status of your disability claim or appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get More information and resources[NEWLINE]agent:  Disability housing grants for VeteransFind out how to apply for a housing grant as a Veteran or service member with a service - connected disability[NEWLINE][BOUNDARY][NEWLINE]user: Where do i get updates


user: what is VA disability compensation[NEWLINE]agent: VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need more information?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: what is the Fully Developed Claims program[NEWLINE]agent: Use this program to get a faster decision by submitting evidence along with your claim.[NEWLINE][BOUNDARY][NEWLINE]user: how do I Manage my Veterans disability benefits[NEWLINE]agent: Share your VA medical recordsSet up your personal health record and download reports to share with your VA and non - VA doctors[NEWLINE][BOUNDARY][NEWLINE]user: What Other VA benefits and services are there?[NEWLINE]agent: Use this program to get a faster decision by submitting evidence along with your claim[NEWLINE][BOUNDARY][NEWLINE]user: how do I add a dependant?


user: Can I get More information and resources[NEWLINE]agent: About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating[NEWLINE][BOUNDARY][NEWLINE]agent: What Other VA benefits and services are there?[NEWLINE]user: nevermind thank you[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information and resources?[NEWLINE]agent:  About VA disability ratingsLearn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]user: How do I g Get VA disability compensation (pay)[NEWLINE]agent: After you file your claimFind out what happens after you file for VA disability compensation, how long it takes us to make a decision, and what to do if you disagree[NEWLINE][BOUNDARY][NEWLINE]user: HOw can I  Manage my Veterans disability benefits[NEWLINE]agent: VA claim exam C&P exam Find out why you might need a claim exam,[NEWLINE]user: I need help filing a claim.[NEWLINE]agent: Get help filing a claimConnect with a Veterans Service Organization VSO or accredited Veterans representative for help applying for benefits[NEWLINE]user: Do I need to schedule an appointment?[NEWLINE]agent: click here how to schedule and prepare for your appointment[NEWLINE][BOUNDARY][NEWLINE]user: What if I disagree with the decision?


user: I need to see more information than I was originally given about the ratings system for VA Disabilty.[NEWLINE]agent: You can learn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about other VA benefits and services?[NEWLINE]user: Yes I would.[NEWLINE]agent: I can tell you how to apply for a housing grant as a Veteran or service member with a service - connected disability.[NEWLINE][BOUNDARY][NEWLINE]user: Is there somewhere that I can sign up for additional information and updates?[NEWLINE]agent: Yes it is possible to sign up for Veterans benefits email updates.[NEWLINE][BOUNDARY][NEWLINE]user: I've heard about an exam during the benefits appointment, what's that about?[NEWLINE]agent: There's information about why you might need a claim exam and what to expect during and after the exam.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me a number to call for additional information?[NEWLINE]agent: The numbers available are the following:VA benefits hotline: 800 - 827 - 1000eBenefits technical support: 800 - 983 - 0937Call MyVA311 for help: 844 - 698 - 2311[NEWLINE][BOUNDARY][NEWLINE]user: How do I go about removing a dependent from my claim?


user: I wanted to know what happens if my military records were damaged during that fire you had[NEWLINE]agent: Did you want to know how the VA reconstructs your records?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to get a copy of your records?[NEWLINE]user: yes, I need them[NEWLINE]agent: Are you filing a VA disability compensation claim?[NEWLINE]user: no I'm not[NEWLINE][BOUNDARY][NEWLINE]user: so how do you get them together if I need them but they were burned?[NEWLINE]agent: We submit a specific request to the NPRC for any additional service records they may have. With the information we provide, the NPRC searches for documents that may help to reconstruct your records. They may also reach out to other government agencies to put your records together.[NEWLINE][BOUNDARY][NEWLINE]user: so how do I get this all started so I can get my records?


user: Why did the military records need to be reconstructed?[NEWLINE]agent: In 1973 a fire at the National Personnel Records Center or NPRC in St. Louis, Missouri, destroyed the records held for our Veterans who were discharged from the Army and Air Force.[NEWLINE][BOUNDARY][NEWLINE]agent: Were your records destroyed in the 1973 NPRC fire?[NEWLINE]user: No, I am not sure if they were.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I need records to filing a VA disability compensation claim?[NEWLINE]agent: You will need to follow some steps to get your records.[NEWLINE][BOUNDARY][NEWLINE]user: How does the VA go about reconstructing my records?[NEWLINE]agent: We can submit a specific request to the NPRC for any more service records they may have or can find for you.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out if my records were destroyed in the 1973 NPRC fire in St. Louis?[NEWLINE]agent: You can learn more about the 1973 NPRC fire and find out.[NEWLINE][BOUNDARY][NEWLINE]user: How can I submit my disability compensation claim and any supporting documents?[NEWLINE]agent: There are many options to file your claim such as online, by mail, in person, or with the help of a trained professional.[NEWLINE]agent: Do you need to file a claim involving the reconstruction of records?


user: I need to reconstruct my records.[NEWLINE]agent: Do you need to know how the VA does it?[NEWLINE]user: No I don't think so[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need records to support a VA disabioloity ompensation claim?[NEWLINE]user: No not disability[NEWLINE][BOUNDARY][NEWLINE]user: How about recontructing records destroyed in NPRC fire?[NEWLINE]agent:  In 1973, a fire at the National Personnel Records Center NPRC in St. Louis, Missouri, destroyed the records held for Veterans who were discharged from the Army and Air Force during certain periods of time. Find out if your records may have been destroyed in this fire, and how to reconstruct your records to support a VA disability compensation claim.[NEWLINE][BOUNDARY][NEWLINE]user: What need to be done?[NEWLINE]agent: We submit a specific request to the NPRC for any additional service records they may have or can find for you.[NEWLINE]user: So they do the work?


user: How my records are reconstructing?[NEWLINE]agent: Do you want VA reconstruct your records?[NEWLINE]user: Not now.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to get your records?[NEWLINE]user: Yes, I need them.[NEWLINE]agent: Are you filing a VA disability compensation claim?[NEWLINE]user: No at all[NEWLINE][BOUNDARY][NEWLINE]user: How should I to submit?[NEWLINE]agent: You can file your claim online, mail, in person orwith the help of a trained professional.[NEWLINE]user: How do I claim something related to the reconstruction of records?[NEWLINE]agent: Please,  you must to work with a professional, such as an accredited attorney, claims agent or Veterans Service Officer (VSO)[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I'm filing a VA disability compensation claim?


user: Hi. I am trying to see if my military records survived the NPRC fire.[NEWLINE]agent: Well, if they were, we may be able to help create them again.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know if they were actually destroyed?[NEWLINE]user: I am not positive, but I think they were.[NEWLINE]agent: If you were discharged between November 1, 1912 and January 1, 1960, there is a good chance they were destroyed.[NEWLINE][BOUNDARY][NEWLINE]user: Can you help me rebuild my records?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need the VA to help?[NEWLINE]user: I may need you to help, but I'm not sure.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need the records to help with disability claims?[NEWLINE]user: Yes, can you help with that?[NEWLINE]agent: Have you completed the VA disability claim form yet?


user: I want to know about the fire you had and what to do if my military records are gone[NEWLINE]agent: In 1973,a fire at the National Personnel Records Center NPRC in St. Louis, Missouri, destroyed the records held for Veterans who were discharged from the Army and Air Force during certain periods of time.You can find out if your records may have been destroyed in this fire, and how to reconstruct your records to support a VA disability compensation claim.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know if your records were destroyed in the 1973 NPRC fire in St. Louis?[NEWLINE]user: yes, I was in the Army and I think they are gone but not sure.[NEWLINE]agent: Your records may have been destroyed in the fire if you were discharged from the Army between November 1, 1912, and January 1, 1960.The fire destroyed 80% of the records held for Veterans discharged from the Army during this time period.[NEWLINE][BOUNDARY][NEWLINE]user: How will you reconstruct my records if I need them for a claim?[NEWLINE]agent: We start by submitting a specific request to the NPRC for any additional service records they may have or can find for you.[NEWLINE]user: So you do a search at the other Army offices?[NEWLINE]agent: the NPRC searches for documents that may help to reconstruct your records.They may also reach out to other government agencies.[NEWLINE][BOUNDARY][NEWLINE]user: are you doing all records again or do I have to ask for them so you get them?[NEWLINE]agent: You will need to fill out a Request for Information Needed to Reconstruct Medical Data NA Form 13055. We 'll use this form as our request to the NPRC to reconstruct your records.[NEWLINE][BOUNDARY][NEWLINE]user: and the NPRC records which may not be complete will help with my claim?[NEWLINE]agent: We 'll also look at other records or documents called supplemental records to help decide your claim.You can provide these records or ask us to help you find them.[NEWLINE]user: what if I have documents that can help with my claim?


user: How do I go about Reconstructing my records[NEWLINE]agent: are you asking/wanting to know How does VA reconstruct your  records?[NEWLINE]user: yes[NEWLINE]agent: We submit a specific request to the NPRC for any additional service records they may have or can find for you[NEWLINE]user: what do you provide?[NEWLINE]agent:  We submit a specific request to the NPRC for any additional service records they may have or can find for you[NEWLINE][BOUNDARY][NEWLINE]user: How can I get the records I need to support my VA disability compensation claim?[NEWLINE]agent: are you filing a VA disability compensation claim[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: How does VA reconstruct my records?


user: How do i Reconstruct military records destroyed in NPRC fire[NEWLINE]agent:  In 1973 a fire at the National Personnel Records Center NPRC in St. Louis, Missouri, destroyed the records held for Veterans who were discharged from the Army and Air Force during certain periods of time[NEWLINE][BOUNDARY][NEWLINE]user: Were my records destroyed in the 1973 NPRC fire in St. Louis?[NEWLINE]agent: Your records may have been destroyed in the fire if you were discharged from either :s  The Army between November 1, 1912, and January 1, 1960 The fire destroyed 80 % of the records held for Veterans discharged from the Army during this time period[NEWLINE][BOUNDARY][NEWLINE]user: How do they go about Reconstructing your records[NEWLINE][BOUNDARY][NEWLINE]agent: did your records need reconstructed?[NEWLINE]user: not so, i dont think so[NEWLINE][BOUNDARY][NEWLINE]agent:  How can I get the records I need to support my VA disability compensation claim?[NEWLINE]user: oh ok no thanks[NEWLINE][BOUNDARY][NEWLINE]user: How do I  Gather or request other records or documents[NEWLINE]agent: Please send us any of these documents you may have[NEWLINE][BOUNDARY][NEWLINE]user: How does VA reconstruct my records?


user: can you give me details of How we determine combined VA disability ratings[NEWLINE]agent: you have more than one disability[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: How we use the combined ratings table[NEWLINE]agent: we look for your highest rating in the left column of the combined ratings table, and the next highest rating in the top row of the combined ratings table[NEWLINE][BOUNDARY][NEWLINE]user: how to get the grades?[NEWLINE]agent: YouTube Compensation 101[NEWLINE]user: What is disability compensation?[NEWLINE]agent: YouTube Compensation 101[NEWLINE][BOUNDARY][NEWLINE]user: give me an example


user: Hello. I'm looking for information.[NEWLINE]agent: If you need some extra information, you can watch our videos to learn how VA disability, ratings and compensations works.[NEWLINE]agent: You can start by 'Compensation 101: How did I get this rating?'[NEWLINE]user: Wondeful, thanks. But where can I get this video?[NEWLINE]agent: You can search it on youtube by the name of Compensation 101[NEWLINE]user: What happens if I got any kind of doubt?[NEWLINE]agent: If you have any question or comments about the videos, oplease call us at 877-827-1000. We'll be there for you monday through friday, 8a.m. to 9p.m.ET[NEWLINE][BOUNDARY][NEWLINE]user: But can you tell me something of how the rating system works?[NEWLINE]agent: Yes. You need to look at your highest disability rating or highest combinated and your next lowest rating.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any material about explanatory about the compensation by disability?[NEWLINE]agent: Yes, of course. You can look for compensation 101 at Youtube, with the name of what is disability compensation.[NEWLINE][BOUNDARY][NEWLINE]user: But how do you rate someone?


user: I need information about VA disability ratings.[NEWLINE]agent: We have videos to learn more about how VA disability ratings and compensation work[NEWLINE]agent: Do you need to learn how you got the rating?[NEWLINE]user: no[NEWLINE]agent: Do you need information on what disability compensation is?[NEWLINE]user: no[NEWLINE]agent: Do you need information on service connection?[NEWLINE]user: yes[NEWLINE]agent: Great I can help you locate the video on youtube.[NEWLINE][BOUNDARY][NEWLINE]user: What is a disability rating?[NEWLINE]agent: We assign you a disability rating based on the severity of your disability.We express this rating as a percentage, representing how much your disability decreases your overall health and ability to function.[NEWLINE][BOUNDARY][NEWLINE]user: what if I need help understanding my benefits?