user: How does the VA make payments for the GI Bill for classes?[NEWLINE]agent: The VA make payments after each months classes, so you would get your November classes payment in December.[NEWLINE]agent: Are you part of the Post-9/11 GI Bill?[NEWLINE]user: No I am not part of the Post-9/11 GI Bill.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I find out if I can use my GI Bill benefits for undergraduate and graduate degrees?[NEWLINE]agent: Yes, you can find out if you can use your GI Bill benefits for college as a Veteran, service member, or even a qualified dependent.  You can find payment rates for undergraduate and graduate degree courses at institutions of higher learning.[NEWLINE][BOUNDARY][NEWLINE]user: Is it even possible to take classes at more than one school at a time?[NEWLINE]agent: You it is possible to take classes at more than one school under the GI Bill as long as classes at both schools will count toward your degree and the school giving you your degree considers the classes to be required to get your degree.[NEWLINE][BOUNDARY][NEWLINE]user: What about left over money from GI Bill?[NEWLINE]agent: Any left over GI Bill Benefits can be used to pay for classes and another degree.[NEWLINE][BOUNDARY][NEWLINE]user: So if I am taking classes at a second school that help my first degree then I can take them?[NEWLINE]user: About GI Bill benefits Is there other GI Bill programs you may qualify for?[NEWLINE]agent: for example, the Montgomery GI Bill Active Duty MGIB - AD program. If you have served active duty for at least 2 years, find out if you are eligible for the Montgomery GI Bill Active Duty program.[NEWLINE]agent: Yes, you will be able to take the classes at the second school if the school granting your degree requires them.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if the VA pays my tuition and other fees directly to my school?


user: you can tell me if I can use the GI Bill on more than 1 degree[NEWLINE]agent: Yes, you can use it if you have anything left[NEWLINE]agent: Have you earned a degree or are about to earn one?[NEWLINE]user: no but I want to know about what I can do when I  am ready[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how do you guys send the money for the Post 9 11 GI Bill?[NEWLINE]agent: Tuition and fees are payed to the school, and money for books is sent to you at the beginning of the term[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like more information about whether or not I'm qualified for this benefit. What is the best way to find out if I am eligible for these benefits?[NEWLINE]agent: You re enrolled in an educational program for half - time or more[NEWLINE]user: only that? or is another requirement needed?[NEWLINE]agent: You re taking a course that s difficult[NEWLINE]user: is another requirement needed?[NEWLINE]agent: you need to meet the 3 requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Are the tutor paid per hour?[NEWLINE]agent: it will assign you a tutor and confirm the tutor s hourly pay[NEWLINE]user: what to do after obtaining tutoring


user: can I use my benefits on two degrees?[NEWLINE]agent: Yes, you can[NEWLINE]agent: Have you used or are you using the GI Bill on your first degree?[NEWLINE]user: yes, I'm in school[NEWLINE]agent: Okay, you can use any GI Bill benefits you have left over to pay for classes for another degree[NEWLINE][BOUNDARY][NEWLINE]user: so I can use it for a grad degree?[NEWLINE][BOUNDARY][NEWLINE]user: very well. now for classes for another user. And what kind of benefits are there in that bill?[NEWLINE]agent: As said before, it can help you to pay for school or job training.[NEWLINE][BOUNDARY][NEWLINE]agent: We can help you find out if you can use GI Bill benefits for college as a Veteran, service member, or qualified dependent. You can learn about payment rates for undergraduate and graduate degree courses at institutions of higher learning[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on how do you issue payments that I use in my school.[NEWLINE]agent: We issue payments after each month’s classes. For example, if you were in class in November, you will get the payment in December[NEWLINE]agent: Would you like to know about Post 9-11 GI Bill payments?[NEWLINE]user: yes


user: I would like to know what to expect after obtaining a disability rating?[NEWLINE]agent: you got a decision notice from us that confirms your disability rating the rating that measures the severity of your disability[NEWLINE]user: ok what else should i know[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how do i get dependent benefits[NEWLINE]agent:  If you re 30 % or more disabled due to a disability caused by service in the military, you can get financial support and benefits for your qualified dependents. Learn more about adding dependents to your disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: If I am unable to work due to my military service disability, even without a 100% qualification?[NEWLINE]agent: you can apply for Individual Unemployability. Learn about Individual Unemployability[NEWLINE][BOUNDARY][NEWLINE]user: how are the educational benefits[NEWLINE]agent: You can get VA support for college or job training under special programs. Or, talk with a VA education counselor to find out what benefits you may be able to get. Learn about education benefits[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about education and health care benefits from the VA. Is it possible for anyone to assist me with my application?[NEWLINE]agent: Yes, you can work with a trained professional to get help applying for health care benefits. We can give you more information on getting help to file your claim[NEWLINE][BOUNDARY][NEWLINE]user: When will I receive my first payment? And what should I do if I don't receive it in 15 days?[NEWLINE]agent:  please call the Veterans help line at 800 - 827 - 1000, Monday through Friday, 8:00 a.m. to 9:00 p.m[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you very much


user: What can I expect after obtaining a disability rating?[NEWLINE]agent:  If you got a decision notice from us that confirms your disability rating the rating that measures the severity of your disability[NEWLINE]user: it's not my case[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I keep in touch?[NEWLINE]agent:  update your information with VA when you have a new address, a change to your marital status, or any other life change that could affect your rating or payment[NEWLINE]user: What criteria do you use to evaluate my performance, if I had an impairment prior to joining the military, and the service aggravated it?[NEWLINE]agent: We essentially base your monthly compensation on the level of aggravation or how much worse your preservice disability got after your military service.[NEWLINE]user: I'd like to know whether I'll be eligible for additional VA assistance if my condition worsens?[NEWLINE]agent: you can file a claim for an increase in benefits[NEWLINE][BOUNDARY][NEWLINE]user: Okay, that's important. Say, about the requirements, you said that I also need my tax return record, right?[NEWLINE]agent: Correct. And be sure is the most recent one.[NEWLINE]user: I was just thinking about asking about the disability rating. What happens if I differ with it?[NEWLINE]agent: If you disagree with your disability rating, you can file an appeal. You ll need to do this within 1 year of getting your decision notice. Learn about how to file an appeal.


user: What can I expect after obtaining a disability rating?[NEWLINE]agent:  you got a decision notice from us that confirms your disability rating the rating that measures the severity of your disability?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I am unable to work due to my military service disability, even without a 100% qualification?[NEWLINE]agent: you can apply for Individual Unemployability. Learn about Individual Unemployability[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my disability happens to get worse than it is?[NEWLINE]agent: You can always file a claim for an increase in benefits.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get other benefits?[NEWLINE]agent: Check with your local or state VA offices for other benefits you may be able to get like help with buying a home or making changes to your home to make it more accessible, or help with getting a job.Find your state s Veterans Affairs website[NEWLINE]user: Can you tell me on what is the best way for me to manage my Veteran's disability benefits?[NEWLINE]agent:  Check your VA claim or appeal statusTrack the status of your disability claim or appeal[NEWLINE]user: I see. Another question about your local or state offices. If you served on active duty and did not receive a dishonorable discharge[NEWLINE]agent: you may be able to get VA health care. This includes access to VA doctors and care, plus medical equipment, prosthetics, and prescriptions. Apply for VA health care[NEWLINE]user: What are the educational benefits?


user: Hi. I'm a veteran and recently I got a disability rating, what's next now?[NEWLINE]agent: Have you received a notice from us that confirms your disability and the severity of your disability?[NEWLINE]user: Well, not really, I haven't yet got any notification about it.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is this payments only for things like food? or I be able to use it to buy some clothes to?[NEWLINE]agent: You may be able to get money to buy new clothes and also you will get an annual clothing allowance benefit.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know who can I contact in case I got any doubt regarding the benefits and services that you offer?[NEWLINE]agent: If you have any question or comments about the videos, oplease call us at 877-827-1000. We'll be there for you monday through friday, 8a.m. to 9p.m.ET[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask if what happens if I change my residence or address? Will it affect my disability rating payment?[NEWLINE]agent: it's important to update your information the VA when you have a new address, change your marital status or any other life change that could affect your rating payment.[NEWLINE]agent: Have your disability got worse?[NEWLINE]user: With past of time it has got a bit worse.[NEWLINE]agent: If that continues you need to know that you can file a claim for an increase in your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Now, about Extended Care Services application, what form does someone need if they want to apply for extended care services?


user: What will I need to know after I get a disability rating?[NEWLINE]agent: Did you get a decision notice from us which confirms your disability rating?[NEWLINE]user: Yes, I have received the notice that tells me my severity of my disability or disability rating.[NEWLINE]agent: Then it looks like you will be able to get disability compensation or benefits.[NEWLINE][BOUNDARY][NEWLINE]user: How would I go about getting benefits that cover specific disabilities?[NEWLINE]agent: You may be able to get money to buy new clothes for your special disability.[NEWLINE][BOUNDARY][NEWLINE]user: If we have two disabilities, which one determines the rating?[NEWLINE]agent: If you have 2 disabilities we will round that combined value to the nearest 10 % to find your combined disability rating. We round combined values ending in 1 to 4 down, and those ending in 5 to 9 up.[NEWLINE]user: so if I get something ending in a 4 it would go down?[NEWLINE]agent: In our example your combined disability rating would be 70 %  after it was rounded from 74..[NEWLINE][BOUNDARY][NEWLINE]user: do you have anything I can look at for more info, like videos that explain things?


user: I need to know more about what my disability rating means.[NEWLINE]agent: Have you gotten a disability rating decision notice from us?[NEWLINE]user: No I don't think I have.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I have that notice can I get any benefits from you guys?[NEWLINE]agent: You get the most benefits with a 100% disability rating. Do you know what your disability rating is?[NEWLINE]user: Well I don't have a 100% rating. I think mine is lower than that.[NEWLINE]agent: Ok, even without 100% you may be able to get some benefits. Was your disability caused by working in military service?[NEWLINE]user: Yes, I got hurt when I was in the Navy.[NEWLINE]agent: If you are unable to work because of your military injury, you can apply for Individual Unemployability.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about VA. How do I get disability compensation from VA?[NEWLINE]agent: VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse[NEWLINE][BOUNDARY][NEWLINE]user: You've got it. Another concern I have is There are a few more questions about adding a dependent to your VA disability benefits. What should I do if I submit my claim online?


user: help me with my disability rating[NEWLINE]agent: Did you get a decision notice from us that confirms your disability rating?[NEWLINE]user: yes, so now what[NEWLINE]agent: You may be able to get disability compensation or benefits. We can help you find out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: can you help me change my address too?[NEWLINE]agent: You can update your information through eBenefits or you can contact your nearest VA benefit office to make those changes.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding step 4, if I have two disabilities, are there any combined scores? or which determines the rating?[NEWLINE]agent: If you have 2 disabilities we will round that combined value to the nearest 10 % to find your combined disability rating. We round combined values ending in 1 to 4 down, and those ending in 5 to 9 up.[NEWLINE]user: so if I get something ending in a 4 it would go down?[NEWLINE]agent: In our example your combined disability rating would be 70 %  after it was rounded from 74..[NEWLINE][BOUNDARY][NEWLINE]user: do you have anything I can look at for more info, like videos that explain things?


user: what happens after you get your disability rating[NEWLINE]agent: Did you get a decision notice from us that confirms your disability rating the rating that measures the severity of your disability?[NEWLINE]user: yes, got it[NEWLINE]agent: Okay, you may be able to get disability compensation or benefits.  We can help you find out what benefits you can get.[NEWLINE]user: so in other words we get money or more healthcare?[NEWLINE]agent: Disability compensation may include financial compensation payments as well as other benefits like health care or job training[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if I will get a higher disability rating if I have two disabilities? Or do you decide based on which of my disabilities is the most severe?[NEWLINE]agent: If you have 2 disabilities we will round that combined value to the nearest 10 % to find your combined disability rating. We round combined values ending in 1 to 4 down, and those ending in 5 to 9 up.[NEWLINE]user: so if I get something ending in a 4 it would go down?[NEWLINE]agent: In our example your combined disability rating would be 70 %  after it was rounded from 74..[NEWLINE][BOUNDARY][NEWLINE]user: do you have anything I can look at for more info, like videos that explain things?


user: I had a surgery and wanted to know more about disability benefits and the disability rating[NEWLINE]agent: Are you recovering from surgery or a disability related to your military service that has left you unable to move?[NEWLINE]user: yes[NEWLINE]agent: You may be able to get a temporary 100% disability rating and disability compensation or benefits. We can help you find out if you can get this benefit[NEWLINE][BOUNDARY][NEWLINE]user: so I can get VA disability?[NEWLINE]agent: You may be able to get disability benefits if you have had surgery or received other treatment at a VA hospital, approved hospital, or outpatient center for a disability related to your military service[NEWLINE]user: I'd like to ask you another question about compensation from VA. What if something goes wrong during a surgical procedure? Does that count?[NEWLINE]agent: Yes, this also applies when VA medical or surgical treatment led directly to an added disability or to your injury or disease getting worse.[NEWLINE][BOUNDARY][NEWLINE]user: And who's covered?[NEWLINE]agent: Veterans are covered.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me a compensation?


user: hello I need information about Temporary Disability Rating after surgery or cast[NEWLINE]agent: Are you recovering from surgery or a disability related to your military service that has left you unable to move?[NEWLINE]user: Yes[NEWLINE]agent: You may be able to get a 100% temporary disability rating and disability compensation or benefits if you have this type of immobilizing disability.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible that they can give me a 100% disability if my condition worsens?[NEWLINE]agent: Yes For Example: A veteran had a left knee injury that resulted in a disability rating of 30%. As the knee problem worsened, the veteran VA doctor recommended surgery to prevent further damage from occurring. Since the doctor would not know if the surgery was successful until 3 months after the 1 week stay in the Veteran's hospital, we gave the Veteran a temporary disability rating of 100% for 3 months.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, that's it. I'd like to learn more as well. Is VA disability coverage available to me?[NEWLINE]agent: Served on active duty, active duty for training, or inactive duty training[NEWLINE]user: yes i Served on active duty[NEWLINE]agent: Have a disability rating for your service - connected condition[NEWLINE]user: no


user: Hello I need information on How do I get these disability rating benefits?[NEWLINE]agent: To get these benefits, you must file a disability compensation claim. Find out how to file a disability compensation claim[NEWLINE]agent: How much do you have a qualified injury of 30% or more that has worsened?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: if a veteran has an immobilizing disability how is it rated?[NEWLINE]agent: You may be able to get a 100% temporary disability rating and disability compensation or benefits if you have this type of immobilizing disability.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get VA disability benefits?[NEWLINE]agent: Yes, but if you had surgery, you must comply with the following:     The surgery required a recovery time of at least one month or reports show that the surgery or treatment was for a service-related disability,[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to learn more about VA disability benefits eligibility. What medical conditions are covered by the program if I was eligible for disability benefits?[NEWLINE]agent: Some of the conditions that are covered by VA disability benefits are chronic long-lasting back pain resulting in a current diagnosed back disability, breathing problems resulting from a current lung condition or lung disease. There are other benefits that are also covered.[NEWLINE][BOUNDARY][NEWLINE]user: How would I know if I am eligible for VA disability benefits?[NEWLINE]agent: You must have served on active duty, active duty for training, or inactive duty training and have a disability rating for your service-connected condition.[NEWLINE]user: I don't think I have a disability rating for my condition.


user: Hello. I'm a veteran and I was asking myself if there is anyway you can help me to get rated after go under surgery?[NEWLINE]agent: O.k.. We need to ask you first, are you recovering from surgery or a disability related to your military service that makes you unable to move?[NEWLINE]user: I haven't yet go under surgery, but I will, and I'll need some time for rest, so I won't be able to move in a while.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. I be able to receive any kind of benefit?[NEWLINE]agent: You'll be able to get a disability benefits if you have had surgery or received other treatment at a veterans hospital, approved hospital or outpatient center for a disability related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: very well and to get my annual payment I must do[NEWLINE]agent: You must qualify before August 1 of this year. You may be able to get more than one payment if you meet at least one of the requirements listed below.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I had surgery related to an injury. Could you apply for the disability benefit?[NEWLINE]agent: In that case, you are going to need that the surgery required a recovery time of at least one month or reports show that the surgery or treatment was for a service-connected disability.[NEWLINE]user: For additional disability benefits, I have another concern. Is it possible for me to receive VA disability benefits?[NEWLINE]agent: Yes, you may be able to get disability benefits if you fulfill the requirements.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a question about temporary disability ratings after surgery or a cast. Alright. What benefits will I receive in these type of cases?[NEWLINE]agent: For this, during your recovery, you will get all the health care you need and a compensation payments.[NEWLINE][BOUNDARY][NEWLINE]user: In case I can not move for my injury, would I still receive the benefit?[NEWLINE]agent: You still have access to the benefit as long as you had one or more joints immobilized by a cast.[NEWLINE][BOUNDARY][NEWLINE]user: This will give a full compensation?


user: Hello. How do I get disability benefits?[NEWLINE]agent: You'll need to file a claim for disability compensation[NEWLINE]agent: Is your case severe?[NEWLINE]user: For me, yes[NEWLINE]agent: You may be able to get an extension for up to 3 more months.[NEWLINE]user: By the way, what should I do to get these benefits? What documents or data must be submitted in the application?[NEWLINE]agent: You will need to present evidence that supports documents such as a doctor's report or the results of medical exams that show that your disability prevents you from keeping a steady job. We will also review your work and educational history.[NEWLINE][BOUNDARY][NEWLINE]user: One question, can I get VA disability benefits if I have surgery on my medical record?[NEWLINE]agent: Yes. Did the surgery require a recovery time of at least one month or reports show that the surgery or treatment was for a service-connected disability?[NEWLINE][BOUNDARY][NEWLINE]user: I got injured while serving in the military. I think I qualify for a disability.[NEWLINE]agent: A disability can be from interaction with toxic chemicals while training, or an illness that is long lasting.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. I'd also like to know what proportion of the benefits are paid out. Yes, indeed. How long would it take for surgery to produce results?[NEWLINE]agent: Recovery time from either a surgery or the immobilization of a joint by a cast without surgery requires a temporary 100 % disability rating for a service-connected disability.The temporary 100 % rating may continue for 1 to 3 months depending on your unique case.[NEWLINE][BOUNDARY][NEWLINE]user: May I be able to get a temporary 100 % disability rating and disability compensation?[NEWLINE]agent: Yes. Find out if you can get this benefit.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get disability benefits from VA?


user: I wanted to know about my disability rating when I have a cast?[NEWLINE]agent: Are you recovering from surgery or a disability related to your military service that’s left you unable to move?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can I also ask about disability benefits and who gets them when you have trouble with mobility?[NEWLINE]agent: Veterans are covered by the benefits[NEWLINE][BOUNDARY][NEWLINE]user: With regards in filing a claim for my disability compensation, what documents should I provide with my application?[NEWLINE]agent: You will need to present evidence that supports documents such as a doctor's report or the results of medical exams that show that your disability prevents you from keeping a steady job. We will also review your work and educational history.[NEWLINE][BOUNDARY][NEWLINE]user: May I ask something, regarding VA Disability Benefits. What are the requirements to get those benefits?[NEWLINE]agent: You need to meet certain requirements if you had surgery[NEWLINE][BOUNDARY][NEWLINE]user: I understand but you haven't told me what the requirements are? Do they have any additional form?[NEWLINE]agent: An Application for Annual Clothing Allowance VA Form 10 - 8678 Download VA Form 10 - 8678 PDF[NEWLINE]user: Regarding my benefits, can you explain how my impairment rating works when I'm in a cast?[NEWLINE]agent:  If you had an injury that resulted in a 30% disability rating and then needed surgery you would be given a temporary rating of 100% since we don't know if the surgery helped.[NEWLINE][BOUNDARY][NEWLINE]user: what if I didn't have surgery, can I still get benefits?[NEWLINE]agent: Yes you can if you had one or more major joints immobilized by a cast[NEWLINE]user: and what if I did have surgery and made things worse?


user: Hi. I just broke my leg and I can't do my job because I can't walk around. Can I get disability for that?[NEWLINE]agent: I am sorry to hear that you are injured. Did you injure yourself while you doing your military service?[NEWLINE]user: Yes, I hurt myself while working.[NEWLINE]agent: You might be able to get a temporary 100% disability rating and benefits if you meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: I have a question concerning disability benefits. Is it possible for me to receive compensation, from the Veterans Administration?[NEWLINE]agent: You may be able to get disability benefits if one of the following situations describes your experience[NEWLINE]user: What would be the situations?[NEWLINE]agent: they have to be situations that describe their experience[NEWLINE]user: Can I get VA disability benefits?[NEWLINE]agent: You may be able to get disability benefits if one of the following situations describes your experience.[NEWLINE]user: What requirements do I need to meet?[NEWLINE]agent: Spent more than 21 days in a VA hospital or other approved hospital for a service related disability?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what happened to the veteran who had a service related disability rating of 40% but in hospitalization his rating went up to 100%, what happened next?


user: Just had surgery and I wanted to ask some questions about my disability rating[NEWLINE]agent: Okay, so you are recovering from surgery or a disability related to your military service that has left you unable to move?[NEWLINE]user: yes, but it's complicated but yes[NEWLINE]agent: You may be able to get a temporary 100% disability rating and disability compensation or benefits if you have this kind of immobilizing disability.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, fine. Now, regarding the temporary disability rating. very well and to receive my annual payment I must do[NEWLINE]agent: You must qualify before August 1 of this year. You may be able to get more than one payment if you meet at least one of the requirements listed below.[NEWLINE]user: For more information, what number should I call and what hours[NEWLINE]agent: Call us at 800 - 827 - 1000, Monday through Friday, 8:00 a.m. at 9:00 p.m.[NEWLINE]user: can i get more than one payment?[NEWLINE]agent: yes but do you have more than one prosthetic or orthopedic device?[NEWLINE]user: yes[NEWLINE]agent: Yes You may be able to get more than one payment[NEWLINE][BOUNDARY][NEWLINE]user: What if Your clothing has been damaged by your prosthetic or orthotic device such as a wheelchair or by the medicine you are taking for a skin condition?


user: What are the next steps to get a direct or VA-backed mortgage loan?[NEWLINE]agent: Applying for your COE is only one part of the process for getting a VA direct or VA - backed home loan[NEWLINE]agent: Would you like to know how VA loans work?[NEWLINE]user: not[NEWLINE]agent: Would you like to know how the Native American Direct Loan works?[NEWLINE]user: yes[NEWLINE]agent: we ll be your lender.[NEWLINE][BOUNDARY][NEWLINE]user: near where I live there is a tendency to electrical storms. One more thing I wanted to ask: if a natural disaster occurs, what support can I expect?[NEWLINE]agent: Should a natural disaster occur, we can help you find out if your home was damaged by that natural disaster.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need if I am a current member of the National Guard or Reserves, and have never been activated?[NEWLINE]agent: A statement of service signed by your commander, adjutant, or personnel officer showing this information : Your full name[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to apply if I withdraw?


user: Hello I need information about How to Apply for a VA Home Loan Eligibility Certificate[NEWLINE]agent: of course, Learn how to apply for a VA Mortgage Loan COE Eligibility Certificate. This is the first step in obtaining a direct or VA-backed mortgage loan. Confirm to your lender that you qualify for the VA home loan benefit.[NEWLINE]user: And do I have to have personal references to qualify for this benefit?[NEWLINE][BOUNDARY][NEWLINE]user: I'm still hoping to learn more. May I use a COE that I previously used? Is there any way I can use my old COE in a different way?[NEWLINE]agent: Well, you will have to pay off your old loan first.[NEWLINE][BOUNDARY][NEWLINE]agent: you only need to have confirmation from your lender that you qualify for the VA home loan benefit.[NEWLINE][BOUNDARY][NEWLINE]user: is it very difficult to obtain it?. and how do i apply?[NEWLINE][BOUNDARY][NEWLINE]agent: have you ever tried to apply  Through our LGY web system?[NEWLINE]user: if I once tried[NEWLINE]agent: In some cases, you can obtain your COE through your lender using our LGY Web system. Ask your lender about this option.[NEWLINE][BOUNDARY][NEWLINE]user: And what steps should I take to obtain a direct or VA-backed mortgage loan?[NEWLINE]agent: First, applying for your COE is only part of the process for getting a direct or VA-backed mortgage loan. Your next steps will depend on the type of loan you want and your lender. For most loans, the lender will be a private bank or mortgage company.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need If I was a member removed from the Reserves and I was never activated?


user: What are the steps to obtain a direct or VA-backed mortgage loan?[NEWLINE]agent: Applying for your COE is only one part of the process for getting a VA direct or VA - backed home loan[NEWLINE]agent: Do you want to know the details for most loans?[NEWLINE]user: yes[NEWLINE]agent: the lender will be a private bank or mortgage company[NEWLINE]user: What can you tell me about Direct Loans for Native Americans[NEWLINE]agent: we ll be your lender[NEWLINE]user: What are the next steps?[NEWLINE]agent: Your next steps will depend on the type of loan you re looking to get and on your lender[NEWLINE][BOUNDARY][NEWLINE]user: If I am an active duty member?[NEWLINE]agent:  A statement of service signed by your commander, adjutant, or personnel officer showing this information :Your full name[NEWLINE][BOUNDARY][NEWLINE]user: How do I request certificates by mail?[NEWLINE][BOUNDARY][NEWLINE]user: Another question for you regarding VA benefits, is there any other way I can use my old COE?[NEWLINE]agent: Well, you will have to pay off your old loan first.[NEWLINE][BOUNDARY]


user: what are the steps to get a VA or direct mortgage loan[NEWLINE]agent: Applying for your COE is only one part of the process for getting a VA direct or VA - backed home loan. Your next steps will depend on the type of loan you re looking to get and on your lender[NEWLINE]agent: Do you want to know the details for most of the loans?[NEWLINE]user: not[NEWLINE]agent: want to know the details for the Native American Direct Loan[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I am an active duty member, do I need to have the benefit?[NEWLINE]agent: A statement of service signed by your commander, adjutant, or personnel officer showing this information[NEWLINE][BOUNDARY][NEWLINE]user: and is there a way to avoid foreclosure?, because I was told I could sign my house over or, at least that is what I understood[NEWLINE]agent: You might be talking about Deed in lieu of foreclosure, this plan lets you avoid the foreclosure process by signing over the deed to the home to your servicer. The home will then belong to the servicer.[NEWLINE]user: can I call when I have more time so you can help me find a way out of this?


user: What is the steps involved after applying for my COE for getting a VA direct home loan?[NEWLINE]agent: Applying for the COE is one part of the process for getting a VA direct home loan and your next steps will depend on the type of loan you are looking for.[NEWLINE]agent: Did you know for most loans the lender will be a private bank or mortgage company?[NEWLINE]user: No, I did not know that about the private bank or mortgage company.[NEWLINE]agent: Do you need to learn about the Native American Direct Loan?[NEWLINE]user: Yes, I would need to learn about the Native American Direct Loan as it applies to me.[NEWLINE]agent: Then we will be your lender after all.[NEWLINE][BOUNDARY][NEWLINE]user: What will I need if I have never been activated as a National Guard or Reserves member?[NEWLINE]agent: You will need a statement of service signed by your commander, adjutant, or personnel officer showing your full name.[NEWLINE][BOUNDARY][NEWLINE]user: How would I go about applying for a VA home loan Certificate of Eligibility?[NEWLINE]agent: You would apply for a COE first because it confirms to your lender that you are qualified for the VA home loan benefit.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply by mail for the COE?[NEWLINE][BOUNDARY][NEWLINE]user: Can I use the same COE I used to purchase my current home if I am relocating?[NEWLINE]agent: You may be able to restore an entitlement you used in the past to buy another home with a VA direct or VA-backed loan if you meet certain requirements.[NEWLINE][BOUNDARY]


user: Hello, How can I get VA direct or VA-backed home loan?[NEWLINE]agent: Applying for your COE is only one part of the process for getting a VA direct or VA - backed home loan. Your next steps will depend on the type of loan you re looking to get and on your lender.[NEWLINE]agent: Do you want to know who will be your lender?[NEWLINE]user: Yes, tell me, please.[NEWLINE]agent: For most loans, the lender will be a private bank or mortgage company.[NEWLINE][BOUNDARY][NEWLINE]user: How do I prepare before starting my application?[NEWLINE]agent: you'll need a statement of service signed by your commander, adjutant, or personnel officer.[NEWLINE][BOUNDARY][NEWLINE]user: who would be the lender if I have the Native American Direct Loan?[NEWLINE]agent: In this case, we'll be your lender.[NEWLINE][BOUNDARY][NEWLINE]user: How can I apply for a VA home loan Certificate of Eligibility?[NEWLINE][BOUNDARY][NEWLINE]user: I see. Then I will be aware of the signed declaration of service. How else can I get a COE?[NEWLINE]agent: If you served during World War II, you may be eligible.[NEWLINE][BOUNDARY][NEWLINE]agent: Learn how to apply for a VA home loan Certificate of Eligibility COE. It confirms for your lender that you qualify for the VA home loan benefit.[NEWLINE][BOUNDARY][NEWLINE]user: What are the next steps in obtaining a VA-backed or direct home loan?


user: Hi, i think i'll soon be in need of a loan for home purposes, but i'll also need proof of that. Do you have any option for veterans in that regard?[NEWLINE]agent: In fact, we have the Veterans home loan certificate of eligibility.That certificate is the first step in getting a veterans affairs backed home loan.[NEWLINE]user: And that certificate will really be useful to me?[NEWLINE][BOUNDARY][NEWLINE]user: By the way, do you know about the registration for Veterans home loan, so the reuse of a COE is a no, and there are no more requirements I can answer?[NEWLINE]agent: Yes, that is right. You did not meet the requirements[NEWLINE][BOUNDARY][NEWLINE]agent: Of course. That document may well serve you as proof before your lender that you qualify for a Veterans home loan benefit.[NEWLINE][BOUNDARY][NEWLINE]user: Something else regarding Veterans home loan benefit, what are the next steps  for getting a VA direct or VA-backed home loan?[NEWLINE]agent: You guessed right on that last one. Doing the application is just the first step. Next ones will be determined by loan type and lender you have, whether this be a private bank or a mortgage company.[NEWLINE]agent: Is your lender one of these institutions?[NEWLINE]user: No, not at all.[NEWLINE]agent: I understand. Now, Are you part of native american people?[NEWLINE]user: Yeah, i'm part of an autochthonous people. What happens there?[NEWLINE]agent: IF that's your case. then Veterans Affairs will be your lender.[NEWLINE][BOUNDARY][NEWLINE]user: That's pretty nice of you. I really appreciate that, thanks. Look, i forgot to mention this before, but i'm a discharged member of the National Guard. Based on that, is there something i need to present?


user: I need information on how to obtain a VA direct home loan.[NEWLINE]agent: Your first step will be to apply for your COE. After you've done that, your next steps will depend on the type of loan you are applying for and your lender.[NEWLINE]agent: Are you looking to obtain a VA home loan?[NEWLINE]user: Yes, I am.[NEWLINE]agent: For the majority of loans, your lender will probably be a mortgage company or a private bank.[NEWLINE]user: What if you are Native American?[NEWLINE]agent: In this case, we will be your lender.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply for my COE online?[NEWLINE]agent: That will depend on your lender. Some lenders will allow you to use our Web LGY system to obtain your COE.[NEWLINE][BOUNDARY][NEWLINE]user: What is the significance of obtaining the COE?[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to use a COE that I previously used?[NEWLINE]agent: You may be able to restore an entitlement you used in the past to buy another home with a VA direct or VA - backed loan if you meet at least one of the requirements listed below.[NEWLINE][BOUNDARY][NEWLINE]agent: The COE tells your lender that you have qualified for the VA home loan benefit.[NEWLINE][BOUNDARY][NEWLINE]user: Another query about the VA home loan benefit. In order to apply for a COE, what details would I need?[NEWLINE]agent: This will depend on your current status in the military. If you are a current or former activated National Guard or Reserve member, you'll need a copy of your discharge or separation papers DD214.[NEWLINE]user: I'm not in the National Guard, so what other information will I need?


user: Hello I need information about Veterans Burial, I want to know what happens if I do not qualify for Burial Benefits[NEWLINE]agent: If that is your case, we will send you a denial decision letter explaining the reasons or the basis for our denial. We will also send you a form called Your Rights to Seek Additional Review of our VA Form 20 - 0998 decision along with your denial letter. This form explains your rights to appeal or request another review, and how to present more evidence.[NEWLINE][BOUNDARY][NEWLINE]agent: want to know how much time do you have to appeal the decision or request another review?[NEWLINE]user: yes, could you please inform me[NEWLINE]agent: good all Depends on the option you use to request a review or appeal. Each option has a different time requirement.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Do you know how to identify the deceased when calling the Office? I need more information[NEWLINE]agent: If the person was married, you ll also need the surviving spouse s status as Veteran, service member, or family member[NEWLINE][BOUNDARY][NEWLINE]user: Okay, thanks for the information; what should I expect from the folder they give me if I qualify for this benefit?[NEWLINE]agent: Your folder will include: s   A letter informing you if you can be buried in a VA national cemetery. This is called your pre-need decision letter.[NEWLINE]user: understood, reference to know if someone is eligible, if I had died in battle, my wife would not have had to request my burial?[NEWLINE]agent: Correct. If a service member dies on active duty, they're eligible for burial without a pre-need decision letter.[NEWLINE][BOUNDARY][NEWLINE]user: Can my family members or authorized representative may request for my burial in a VA national cemetery in the future?[NEWLINE]agent: Yes, personal circumstances and laws can change previous eligibility decisions. We will make the final decision as to whether you qualify for burial at the time of need.[NEWLINE][BOUNDARY][NEWLINE]user: where can i update my information?[NEWLINE]agent: You can update your information at any time. Call our toll free hotline at 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m. to help her in whatever she needs[NEWLINE][BOUNDARY][NEWLINE]user: What must my family members do to request my burial at the time of need?[NEWLINE]agent: At the time of need, the person organizing your burial should call the National Cemetery Programming Office at 800 - 535 - 1117 to request a burial. They will need your pre-need eligibility determination letter at that time.[NEWLINE][BOUNDARY][NEWLINE]user: What if I change my mind and don't want to be buried in a VA National Cemetery?


user: How will I know if I don't qualify for burial benefits?[NEWLINE]agent: We will send you a denial letter telling the reasons for the denial and we will send you a from called Your Rights to Seek Further Review of Our Decision.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know the time frame you have to appeal the decision?[NEWLINE]user: No, I am not sure how much time I have to appeal the decision.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know if your family will be able to apply for burial in a VA national cemetery?[NEWLINE]user: Yes, I know they will be able to apply for me to have a burial in a VA national cemetery.[NEWLINE]agent: then you know the laws and personal circumstances may change earlier eligibility decisions and we will make a final decision.[NEWLINE][BOUNDARY][NEWLINE]user: Can I update my information?[NEWLINE]agent: Yes, you can update your information at any time by calling our toll-free hotline at 877-222-8387 and we are open Monday through Friday, 8 a.m. to 8 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Can I find out what happens after I apply for determination for burial in a VA national cemetery?[NEWLINE]agent: Yes, you can find out what happens after you apply for a pre-need eligibility determination for burial in a VA national cemetery.[NEWLINE][BOUNDARY][NEWLINE]user: Can I learn more about appeals and reviews of VA claims?[NEWLINE]agent: Yes, you can learn more about appeals and reviews of VA claims online.[NEWLINE][BOUNDARY][NEWLINE]user: Will I be able to find out more about planning a burial for a family member?[NEWLINE]user: Anything else I want to ask about the documents I need to identify the deceased, if I don't have them all, could you help us to get them?[NEWLINE]agent: Yes, we will help you.  It may take us several days to check eligibility if you don’t have discharge documents.


user: What do I need to know After requesting an eligibility determination?[NEWLINE]agent: it is important that you find out what happens after requesting a pre-need eligibility determination for burial in a VA national cemetery.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I get more information about appeals?[NEWLINE][BOUNDARY][NEWLINE]user: What do I think about if I want to show new evidence?[NEWLINE]agent: For more information on this, you can download VA Form 20 - 0995: Supplemental Claim PDF.[NEWLINE][BOUNDARY][NEWLINE]agent: Learn more about VA claims appeals and reviews See more information about claims and review processes[NEWLINE][BOUNDARY][NEWLINE]user: something else I want to ask about information with proof. if I happen to die, will my family have to pay for my funeral[NEWLINE]agent: do not[NEWLINE]agent: do you qualify for burial in a VA national cemetery?[NEWLINE]user: Yes[NEWLINE]agent: ] If you qualify for burial in a VA national cemetery, you will receive burial benefits at no cost to your family.[NEWLINE][BOUNDARY][NEWLINE]user: Can my relative or authorized representative still request my burial in a VA national cemetery at the time of need?[NEWLINE]agent: Yes Laws and personal circumstances may change previous eligibility decisions. We will make the final decision as to whether you qualify for burial at the time of need.[NEWLINE][BOUNDARY][NEWLINE]user: What if I change my mind and don't want to be buried in a VA National Cemetery?[NEWLINE]agent: Your family members can make arrangements for your burial in a private cemetery, even if we have already sent you a decision letter prior to need. There is no need to contact VA about this change of plans.[NEWLINE]agent: do you want to make this request?


user: How will I know if I don't qualify for burial benefits?[NEWLINE]agent: We will send you a denial decision letter telling you the reason for our denial and also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20-0998.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how much time you have to appeal a decision or a request for another review?[NEWLINE]user: Yes, I have know how much time I have.[NEWLINE]agent: Then you know it depends on which option you use to request a review or to appeal and each option has a different time requirement.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. About the request for a decision review. How much time do I have to complete this task?[NEWLINE]agent: You have 1 year from the date on your decision to request a decision review.[NEWLINE]user: Got it. Another question about which option you use to request a review. Is there some number I can call to as for information?[NEWLINE]agent: Sure, it is 877-222-8387 and you can call Monday through Friday from 8 a.m. to 8 p.m., eastern time.[NEWLINE][BOUNDARY][NEWLINE]user: Okay so right now I'm physically unable to sign a form, can I get someone on my family as a representative to sign the form?[NEWLINE]agent: Yes, if you are mentally unable to make decisions for yourself, sometimes this is called mentally incompetent, or physically unable to sign the form, a spouse, parent, or court-appointed representative may sign the form.[NEWLINE]user: Is it possible for a member of my family or an appointed representative, to apply for my burial in a VA national cemetery, if I pass away?[NEWLINE]agent: Yes, it just depends on laws and personal circumstances that change and then we will make a decision of whether you qualify for burial at time of need.[NEWLINE][BOUNDARY][NEWLINE]user: What way can I update my information?[NEWLINE]agent: You can actually update your information at any time by calling our toll-free hotline at 877-222-8387, Monday throught Friday, 8 a.m. to 8 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a set time it takes the VA to make a decision?


user: Good evening. I have to organize a burial, but I fear that I won't qualify for burial benefits. What will happen if I get rejected?[NEWLINE]agent: I'll gladly explain. We'll send you a denial decision letter explaining the reasons or basis of our denial. We'll also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20-0998 along with your denial letter. This form explains your rights to appeal or to request another review, and how to submit more evidence.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you wondering how much time you have to appeal the decision or request another review?[NEWLINE]user: No, I am familiar with the deadlines.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know if your family member or authorized representative can still apply for my burial in a VA national cemetery at the time of need?[NEWLINE]user: Yes, can they?[NEWLINE]agent: Of course. Laws and personal circumstances may change earlier eligibility decisions.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. And how can I update my information?[NEWLINE]agent: You can update your information at any time. Call our toll-free hotline at 877-222-8387. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me more about appeals?[NEWLINE]agent: You can learn more about appeals and reviews of VA claims on our page.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also have information about burials on your page?[NEWLINE][BOUNDARY][NEWLINE]user: To change something at a funeral, should I contact a national cemetery directly?[NEWLINE]agent: Yes, you should contact a national cemetery directly to cancel or reschedule a burial, or to change any information you have already provided to the scheduling office[NEWLINE][BOUNDARY][NEWLINE]agent: Yes, you can also learn more about planning a burial for a family member.[NEWLINE][BOUNDARY][NEWLINE]user: Can my family member or authorized representative request my burial in a VA national cemetery? And when can I find out if I qualify for burial services?


user: How will I know if I do not qualify for burial benefits?[NEWLINE]agent: We will send you a denial decision letter telling why you were denied burial benefits and we will also send you a form called Your Rights to seek Further Review of Our Decision VA Form 20-0998 which explains your rights to appeal.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how much time you have to appeal?[NEWLINE]user: Yes, I know how much time I have to appeal.[NEWLINE]agent: It just depends on which option you use to request a review or appeal.[NEWLINE][BOUNDARY][NEWLINE]user: The reason I want to know is my husband was a veteran, he recently passed away, and I need to plan his burial. Can you help me by covering a part of my burial costs or how does it work?[NEWLINE]agent: Of course. You may be able to get financial help for burial and funeral costs, if you apply for a Veterans burial allowance.[NEWLINE][BOUNDARY][NEWLINE]user: What if I change my mind and do not want to be buried in a VA national cemetery?[NEWLINE]agent: Your family will be able to make arrangements for your burial in a private cemetery even if we have all ready sent you a pre-need decision letter.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding the review of appeals, if I have more questions where can I find more information?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews. Go to frequently asked questions[NEWLINE][BOUNDARY][NEWLINE]user: When I die, what must my family members do to request a burial?[NEWLINE]agent: We will need to confirm your pre-need eligibility determination based on the laws at the time.[NEWLINE]user: What will they need at the time of need burial?[NEWLINE]agent: We will keep a copy of your pre-need application, decision letter, and supporting documents in our system.[NEWLINE][BOUNDARY][NEWLINE]user: Can my family member still apply for my burial in a VA national cemetery at the time of need?


user: If you did not qualify for burial benefits[NEWLINE]agent: We ll send you a denial decision letter explaining the reasons or basis of our denial.s   [66] We ll also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20 - 0998 along with your denial letter. This form explains your rights to appeal or to request another review, and how to submit more evidence[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how much time do you have to appeal the decision or request another review?[NEWLINE]user: yes[NEWLINE]agent:  It depends on which option you use to request a review or to appeal. Each option has a different time requirement[NEWLINE][BOUNDARY][NEWLINE]user: If you qualify for funeral benefits what should the folder have?[NEWLINE]agent: Your folder will include A letter telling you if you can be buried in a VA national cemetery. This is called your pre - need decision letter[NEWLINE][BOUNDARY][NEWLINE]user: How to update my information[NEWLINE]agent:  You can update your information at any time. Call our toll - free hotline at 877 - 222 - 8387.s   [85] We re here Monday through Friday, 8:00 a.m. to 8:00 p.m[NEWLINE][BOUNDARY][NEWLINE]user: Can my family member or authorized representative still apply for my burial in a VA national cemetery at the time of need?[NEWLINE]agent: Yes. Laws and personal circumstances may change earlier eligibility decisions. We ll make the final decision of whether you qualify for burial at the time of need.[NEWLINE][BOUNDARY][NEWLINE]user: What if I change my mind and don t want to be buried in a VA national cemetery?[NEWLINE]agent:  Your family members can make arrangements for your burial at a private cemetery even if we ve already sent you a pre - need decision letter. There s no need to contact VA about this change of plans.[NEWLINE][BOUNDARY][NEWLINE]user: How much time do I have to appeal the decision or request another review?[NEWLINE][BOUNDARY][NEWLINE]user: We didn't have the proof we needed before, so my case was determined this way. Now we've finally found it. Is it okay if I put the evidence in the case?[NEWLINE]agent: Of course. When you're adding new evidence that supports your case, a reviewer will look at all the evidence and determine whether it changes the decision.[NEWLINE][BOUNDARY]


user: Can i know what happens if i don't qualify for burial benefits?[NEWLINE]agent: We'll send you a denial decision letter explaining the reasons of our denial. We'll also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20-0998. This form explains your rights to appeal or to request another review.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how much time you have to appeal the decision or request another review?[NEWLINE]user: Yes, I know that[NEWLINE]agent: Ok, let me tell you that it depends on which option you use to request a review or to appeal. The times are different with each option.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about disability benefits, does it apply to my adult children as well?[NEWLINE]agent: If you are applying for an unmarried adult child, you will also need to provide supporting documents about the child's disability.  You, as the veteran, should also ask the child's doctor to verify the documents.  The documents should include proof of the date of the disability's onset with a description of the disability, the marital status of the child, and a description of how dependent the disabled child is on you.[NEWLINE][BOUNDARY][NEWLINE]user: On my profile for eligibility, how can I update my information?[NEWLINE]agent: You can call our toll-free hotline at 877- 222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: That's all what I have to provide?[NEWLINE]agent: You also need to tell us if you like burial honors or memorial items, such as burial flag or a presidential memorial certificate.[NEWLINE][BOUNDARY][NEWLINE]user: What will be the process if I want to request that I don't wanna be buried in a VA national cemetery?[NEWLINE]agent: You must print out the form, fill it out and mail the completed form to: Memorial Products Service 41B Department of Veterans Affairs, 5109 Russell Road, Quantico, VA, 22134-3903.[NEWLINE][BOUNDARY][NEWLINE]user: How much you have to wait until VA make a decision?[NEWLINE]agent: It depends on: The number of applications we re reviewing and how much information you provided in your application.[NEWLINE][BOUNDARY][NEWLINE]user: Can I update my info?


user: Hi, have a nice day. I'm looking for information related to how to help a veteran to return to his life at home. I don't have any experience on this, so I was wondering if you could help me. Please?[NEWLINE]agent: No problem. We can bring you the help you may need in this case.[NEWLINE]agent: How are you related to this veteran? Are you part of his family?[NEWLINE]user: I'm not part of his family but I still want to help him as much as I can, but I want to do it the best way possible.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there any site with information about this type of cases?[NEWLINE]agent: Yes, there is. You can visit the coaching into care website, were you can find information related of how to help the veteran.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information and support?[NEWLINE]agent: See our Understanding PTSD and PTSD Treatment booklet for more about PTSD symptoms and treatment. Read the booklet PDFsGo to our National Center for PTSD website for information about PTSD treatment and support[NEWLINE][BOUNDARY][NEWLINE]user: Can I get disability compensation if I think I have PTSD linked to military service?[NEWLINE]agent:  If you have symptoms of PTSD and suffered a serious injury, personal trauma, sexual trauma, or were threatened with injury, sexual assault, or death while serving in the military


user: Hello, I would like information on what measures are being taken for the prevention of suicide of veterans.[NEWLINE]agent: Are you a veteran in a mental health crisis and are you thinking about hurting yourself, or do you know a veteran who is considering this act now?[NEWLINE]user: no it's not my case[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can a veteran who is in that situation go?[NEWLINE]agent: Call 800 - 273 - 8255, then select 1. e Start a confidential Veterans chat you can do it any time of the day or night[NEWLINE][BOUNDARY][NEWLINE]user: offer other types of health care, what other treatment and support for health conditions related to substance use are offered?[NEWLINE]agent: Posttraumatic stress disorder PTSDDepression[NEWLINE][BOUNDARY][NEWLINE]user: Where can I turn for ongoing support and Veteran suicide prevention?[NEWLINE]agent: You can find ongoing support through VA to help you get your life back:Our specially trained suicide prevention coordinators available at every VA medical center across the country can help you get the advice and services you need.   Our Veterinary Centers can help you and your family readjust to life at home after you have returned from serving in a combat zone. Our Veterans Benefits Administration offices can help you access benefits for monthly disability compensation payments, job training, home loans, and more.[NEWLINE][BOUNDARY][NEWLINE]user: Can you please tell me about the psychological health resource center?[NEWLINE]agent: The Psychological Health Resource CenterThe center works to improve the lives of Veterans, service members, and their families by advancing excellence in psychological health care, readiness, and prevention[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know about the availability of the coordinators in suicide prevention. Could you tell more about it?[NEWLINE]agent: Our Veterinary Centers can help you and your family readjust to life at home after you have returned from serving in a combat zone.[NEWLINE][BOUNDARY][NEWLINE]user: I want to help a veteran adjust to life at home, but I don't know how. Can I get support?


user: Hi. I Hope you could help me. I'm looking for information related to to prevent the suicide of a veteran.[NEWLINE]agent: Are you a veteran and you thinking about hurting yourself or know any veteran who is considering this?[NEWLINE]user: Not me, but I know a veteran who is considering this, and is worrying me.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: It's is possible to talk with someone about this?[NEWLINE]agent: Yes, it is. You can call to the veterans crisis line.[NEWLINE]user: And I can call at anytime I need it?[NEWLINE]agent: Yes, you can. That's a confidential line, were many of them are veterans themselves, this service is private, free and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question for the prevention of PTSD. Where can I get more help and information?[NEWLINE]agent: You can check our booklet on PDF about understanding PTSD and PTSD treatment and also you can go to the national center for PTSD website for more information on treatment and support.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about suicide prevention. Where can I go for more information?[NEWLINE]agent: You can visit our website, and check the suicide prevention section.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how to talk to a kid about suicide?


user: Hi. My son is a veteran who just returned home to us, and he seems to be having trouble with adjusting to life at home again. I don't really know what to do to help him but I want to help him.[NEWLINE]agent: We can absolutely help to get you the support that you and your son need. Did you have any particular questions or needs that you would like to address?[NEWLINE]agent: It is your son who has veteran status, is that correct?[NEWLINE]user: Yes, it's my son.[NEWLINE]agent: You can take advantage of our Coaching Into Care program. You can call toll-free and talk to licensed psychologists and social workers to help you and your son on your journey.[NEWLINE][BOUNDARY][NEWLINE]user: Now I have to inquire about PTSD. Where can I get more help and information?[NEWLINE]agent: You can check our booklet on PDF about understanding PTSD and PTSD treatment and also you can go to the national center for PTSD website for more information on treatment and support.[NEWLINE][BOUNDARY][NEWLINE]user: My son has attempted suicide in the past. My younger children know that something is different about him. But I don't know how to approach the topic with them without scaring them. Do you have any recommendations?[NEWLINE]agent: We have tips on how to approach that subject based on age level of who you are talking to. We even have age-appropriate tips for preschoolers and school-age children.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. I would also like to know DE. What is the hotline number for SAMHSA?[NEWLINE]agent: No problem. Call 1800 - 662-HELP 800 - 662 - 4357.[NEWLINE][BOUNDARY][NEWLINE]user: well done. How will I approach anyone in the Coaching Into Care program as a VA coach?[NEWLINE]agent: To reach a coach, you can call 888-823-7458, Monday through Friday from 8 a.m. to 8 p.m. ET.[NEWLINE]user: Is there anywhere else I can go to read more information on my own?[NEWLINE]agent: Yes, we also have the Coaching Into Care website that has information, tips, and resources for Veterans and their family members.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have concerns that my son may attempt suicide again? Is there anyone I could talk to about that?


user: I need help from someone[NEWLINE]agent: Are you a Veteran in a mental health crisis and thinking about hurting yourself or do you know a Veteran who is considering hurting him or herself?[NEWLINE]user: It is me[NEWLINE]agent: Okay, you are not alone and we can get you help[NEWLINE][BOUNDARY][NEWLINE]user: do you have a phone number I can call if I'm hearing disabled?[NEWLINE]agent: You can call TTY: 800-799-4889[NEWLINE][BOUNDARY][NEWLINE]user: Can VA health care coverage help me with mental health problems? can you help me?[NEWLINE]agent: Yes, there is no problem, you'll receive help no matter what kind of condition you may have, you are not alone.[NEWLINE][BOUNDARY][NEWLINE]user: I get find information related to this here?[NEWLINE]agent: Yes, you'll find information you can use during and after service.[NEWLINE][BOUNDARY][NEWLINE]user: Will I get access to VA benefits?


user: I need help for a depressed vet[NEWLINE]agent: Do you know a Veteran who is considering suicide?[NEWLINE]user: no, not that I know of but they are depressed and need help[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have help for someone who is back home and not doing well?[NEWLINE]agent: Yes we do, if you are a family member or friend of a Veteran who is having trouble adjusting to life at home, we can help. Our national Coaching Into Care program, our licensed psychologists and social workers will talk with you by phone, free of charge, to help you find your way around the VA system and figure out the best way to help the Veteran you care about[NEWLINE][BOUNDARY][NEWLINE]user: Very good.  Now I do have a question about resources and support outside of the VA.  Is there a phone number to reach someone to discuss these resources?[NEWLINE]agent: call 800 - 342 - 9647 anytime, day or night[NEWLINE][BOUNDARY][NEWLINE]user: On a slightly related note, veteran suicide prevention. Can you tell me how I should approach a child about suicide?[NEWLINE]agent: Yes, we can give you tips for talking to children of different ages about suicide. We have info to talk to preschoolers, school-age children, and others[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious if there's a wellness program available for the Veterans?[NEWLINE]agent: Yes, we have Veterans programs for health and wellness[NEWLINE]user: May I know the signs when a  depressed person is thinking of hurting themselves?[NEWLINE]agent: Many Veterans don’t show any signs of an urge to harm themselves before doing so, but some may show signs of depression, anxiety, low self-esteem, or hopelessness.  They might also seem sad, depressed, or agitated most of the time.[NEWLINE]user: and acting differently is a sign that something might be up?[NEWLINE]agent: Yes, they may change the way the act. They might start to do poorly in work or school and they might act violently or take risks[NEWLINE][BOUNDARY][NEWLINE]user: is there any place that I can go online to read more on this?


user: Hello, I came here to learn about suicide prevention for veterans.[NEWLINE]agent: Are you a Veteran in a mental health crisis and you're thinking about hurting yourself or do you know a Veteran who's considering this act now?[NEWLINE]user: No, thankfully not. I'm just here to learn about this service, should I need it at some point.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Am I the only one who has problems sleeping since my last combat mission? Sometimes it feels this way.[NEWLINE]agent: You're not alone, and you can get help.[NEWLINE][BOUNDARY][NEWLINE]user: In addition, for VA providers. I've heard it's healthy. What's the best way for me to get them?[NEWLINE]agent: You will first need to apply for VA Health Care.[NEWLINE]user: I don't want these memories to haunt me, I really don't. Can you tell me about suicide risks and warning signs?[NEWLINE]agent: Of course, on our page you can learn about common suicide myths and realities, Veteran-specific suicide risks, and warning signs. You'll also learn to recognize when to ask for help.[NEWLINE][BOUNDARY][NEWLINE]user: My son has attempted suicide in the past. My younger children know that something is different about him. But I don't know how to approach the topic with them without scaring them. Do you have any recommendations?[NEWLINE]agent: We have tips on how to approach that subject based on age level of who you are talking to. We even have age-appropriate tips for preschoolers and school-age children.[NEWLINE][BOUNDARY][NEWLINE]user: What signs? What should I watch out for?[NEWLINE]agent: Many Veterans don't show any signs of an urge to harm themselves before doing so. But some may show signs of depression, anxiety, low self-esteem, or hopelessness, like seeming sad, depressed, anxious, or agitated most of the time.[NEWLINE][BOUNDARY][NEWLINE]user: Can you help me get back into my everyday life somehow? Like I said, the last mission has changed me. I'm having trouble going back to a normal life.[NEWLINE]agent: Yes. Through our national Coaching Into Care program, our licensed psychologists and social workers will talk with your family members by phone, free of charge, to help them find a way around the VA system and figure out the best way to help all of you.[NEWLINE]user: So this service is mainly for those living with me?


user: hello i would like to know about suicide prevention in veterans[NEWLINE]agent: Are you a veteran in a mental health crisis?[NEWLINE]user: Yes[NEWLINE]agent: You are not alone, and you can get help. we can help you?[NEWLINE][BOUNDARY][NEWLINE]user: Yes i'm worried about one[NEWLINE]agent: Connect with our caring and qualified Veterans Crisis Line Responders for confidential help. Many of them are veterans. This service is private, free and available 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: I have one more question about Military OneSource. May I get help from other government agencies?[NEWLINE]agent: Military OneSourceThis free service provides expert support to connect military personnel and their families with the best available resources to fit their needs[NEWLINE]user: Is there support for Substance abuse and mental health?[NEWLINE]agent: The Substance Abuse and Mental Health Services Administration SAMHSA SAMHSA offers free, confidential help with treatment referral and information services for individuals and families facing mental health and/or substance use disorders[NEWLINE][BOUNDARY][NEWLINE]user: Is the mental healthcare free?


user: can you give me details of Fiduciary claims[NEWLINE]agent: Do you have a scheduled date?[NEWLINE]user: yes[NEWLINE]agent: You have 1 year from the date on your decision to request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: Is there someone I can speak with about why my decision should be reconsidered and changed?[NEWLINE]agent: You and/or your representative can call your reviewer on the phone and talk to them about the review.[NEWLINE][BOUNDARY][NEWLINE]user: This all seems like a lot to figure out. Is there anyone I can talk to for more help?[NEWLINE]agent: You can speak to an attorney or agent who is accredited by the VA or Veterans Service Organization to get more help.[NEWLINE][BOUNDARY][NEWLINE]user: I have more questions, where can I find more information?


user: I want to know what my options are for getting a review on a claim[NEWLINE]agent: Do you have new and relevant evidence to add to your claim?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to ask for a senior reviewer to take another look at your claim?[NEWLINE]user: yes I do[NEWLINE]agent: okay, you need to download VA Form 20 - 0996 : Higher-Level Review[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get help if I have additional concerns regarding the VA decision reviews?[NEWLINE]agent: You can easily get answers to frequently asked questions about decision reviews, just visit our FAQs.[NEWLINE][BOUNDARY][NEWLINE]user: On your page, yes. I've read them before, they are very helpful. But they didn't mention what would happen if I requested another review. Can you explain this to me, please?[NEWLINE]agent: Gladly. You could ask for another review of the same evidence. A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error that VA made.[NEWLINE][BOUNDARY][NEWLINE]user: What if I just request a board appeal?


user: Hi there. I want to know if you could help me with a fiduciary claim I got?[NEWLINE]agent: No problem. Do you have the date of when you made your request?[NEWLINE]user: I'm not very sure of the date, sorry.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know how to make my request be reviewed by someone else, as a second opinion?[NEWLINE]agent: For a second opinion or a higher-lever review, you need to download the VA form 20-0996: Higher-level review and fill it.[NEWLINE][BOUNDARY][NEWLINE]user: This is more about evidence. We didn't have the evidence we needed before, so my case was decided this way because we couldn't provide it. We've finally found it. Can I include it in the case?[NEWLINE]agent: Of course. When you're adding new evidence that supports your case, a reviewer will look at all the evidence and determine whether it changes the decision.[NEWLINE]user: May I ask a follow-up question about relevant evidence? Is it possible for me to submit a supplemental claim as well?[NEWLINE]agent: In this case, for fiduciary claims, is not available the supplemental claim option.[NEWLINE][BOUNDARY][NEWLINE]user: I'll take care of it. Is it possible for me to call the reviewer? Maybe we'll be able to reach an agreement.[NEWLINE]agent: Yes, you can request a call informal conference with the reviewer. You and/or your representative can speak with the reviewer on the phone. You can tell them why you think the decision should be changed and identify errors.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Fiduciary claims has a new question. Okay, so I can request a new look for my actual application in some way, right?[NEWLINE]agent: yes, you can ask for a senior reviewer for a new look, using the VA form 20-0996: higher-level review.[NEWLINE]user: Great. And what happens hen I choose a higher-level review?[NEWLINE]agent: With that option you are asking for another review of the same evidence.[NEWLINE]user: That sounds good. Now, this will help my case?


user: Hello. I made an application for some benefits as a veteran, but I'm not happy with the decision they made about my case. I want to knw if is possible a second review of my case?[NEWLINE]agent: No problem. In this case you can ask for a decision review. Do you have new and relevant evidence that could help your case?[NEWLINE]user: No, I don't. I got all the information I had.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you hear about the option of request a new look from a senior reviewer?[NEWLINE]user: No, I haven't.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to appeal to a veterans law judge?[NEWLINE]user: That sounds like too much. I don't think that would be the right option.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: O.K., let say I take one of those options, which would be the next step then?[NEWLINE]agent: One you apply for a review of your case you won't need to do anything else, just wait unless the VA sends you a letter asking for more information.[NEWLINE][BOUNDARY][NEWLINE]user: there's something else about FMCSA Auto Carrier Safety. What is the CDL permit rule?[NEWLINE]agent:  You have 1 year from the date on your decision to request a decision review, unless you have a fiduciary claim or a multiple party claim[NEWLINE][BOUNDARY][NEWLINE]user: So, I've signed up for online alerts as well as access to the tool. I've registered, but I'm not sure how to verify the status of my VA claim. I'd appreciate it if you could assist me.


user: Hey, how's everything?. I have some issues with veterans related fiduciary claims. Can you help me?[NEWLINE]agent: I guess you filed a review request already. Is that request dated under a year?[NEWLINE]user: That's right. Lees than a year from the date i filed that.[NEWLINE]agent: Very well. Just for you to be clear, in case of future request, that you have only one year from the date on your decision to request a review.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this initial claim or a supplementary claim decision. Can I request a higher level review?[NEWLINE]agent: You can request a higher level review of an initial complaint or a supplemental complaint decision. This option is not available after a higher level review or Board decision.[NEWLINE][BOUNDARY][NEWLINE]user: and who will review my case?[NEWLINE]agent: A judge from the Board of Veterans Appeals in Washington, DC will review your case. Learn more about how to request a Board Appeal.[NEWLINE][BOUNDARY][NEWLINE]user: and what should i do?[NEWLINE]agent: Find out what happens after you request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?


user: you can tell me what happens after I request a review on a fiduciary claim[NEWLINE]agent: Okay, we can help you find out what happens after you request a decision review[NEWLINE]agent: Has the VA scheduled an exam for you?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me more about the supplemental claim?[NEWLINE]agent: You can file a Supplemental Claim if you disagree with a Board's decision and have new and relevant evidence that supports your case[NEWLINE][BOUNDARY][NEWLINE]user: Another question, let's say I go and make an appeal,  what comes next to that after reviewing my case?[NEWLINE]agent: Well, meanwhile in review, you don't have to do anything. That is, of course, unless you receive a VA notification, probably asking you for more information.[NEWLINE]agent: In this regard, i have to ask. Do you have any scheduled exam with VA?[NEWLINE]user: Yeah, in fact, i have.[NEWLINE]agent: Good. Then you must be sure to not miss them. O.K?[NEWLINE][BOUNDARY][NEWLINE]user: I'll do. I even have on a stick note on the fridge. Sorry to ask again but, you told me before that i could file a supplemental claim, isn't?


user: What are fiduciary claims?[NEWLINE]agent: Did you mark you calendar for one year to request a decision review?[NEWLINE]user: No, I did not know I needed to have it filed within a year.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I file a new fiduciary claim?[NEWLINE]agent: The only way to file a new claim is if you have new evidence.[NEWLINE][BOUNDARY][NEWLINE]user: It appears that there is a lot to figure out. Is there anyone I can talk to for more information?[NEWLINE]agent: You can speak to an attorney or agent who is accredited by the VA or Veterans Service Organization to get more help.[NEWLINE][BOUNDARY][NEWLINE]user: Now I'd like to ask a completely unrelated question. Fiduciary statements are those that are made on behalf of another person. What's the best way for me to get answers to more questions?[NEWLINE]agent: You can get answers to frequently asked questions about decision reviews by going to FAQs.[NEWLINE][BOUNDARY][NEWLINE]user: What if I come across new proof? My grandson assisted me in gathering details that I can use to back up my point.[NEWLINE]agent: You have the option to add new evidence for a judge to review. You'll have to submit this evidence within 90 days from the date VA receives your Board Appeal form.[NEWLINE][BOUNDARY][NEWLINE]user: I need a review of my case higher level, do you know any form or how can I request it?[NEWLINE]agent: Yes, you can download VA Form 20-0996-Higher Level Review pdf.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if the VA schedules an exam for me?[NEWLINE]agent: It is very important that you do not miss the exams the VA sets up for you.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I disagree with the board decision and have new relevant evidence?


user: I need help with asking for a review on a fiduciary claim[NEWLINE]agent: Do you want to add new and relevant evidence to your claim?[NEWLINE]user: yeah in a supplemental claim[NEWLINE]agent: The Supplemental Claim option isn’t available for fiduciary claims. You can file a new claim if you have new evidence.[NEWLINE]user: can you help me with what options I have?[NEWLINE]agent: Yes, we can help you with the options available[NEWLINE][BOUNDARY][NEWLINE]user: do you have the forms for a higher level review?[NEWLINE]agent: Yes, we can help you download VA Form 20-0996: Higher-Level Review (PDF)[NEWLINE][BOUNDARY][NEWLINE]user: also can you give me the form for a veterans law judge appeal?[NEWLINE]agent: You will need to download VA Form 10182 : Board Appeal PDF[NEWLINE][BOUNDARY][NEWLINE]user: can I see where the process is once I have asked for one of the reviews?[NEWLINE][BOUNDARY][NEWLINE]user: Okay, so I've signed up for online alerts and the tool. I've signed up, but I'm not sure how to verify the status of my VA claim. Could you please assist me in this matter?[NEWLINE]agent: Yes I can help. Once  you have signed in go to "My VA" dashboard. You will find the link for this dashboard in the top right corner of the page. Once on My VA dashboard scroll down to the "Track Claims" section. Click on Track Claims and there you will find a summary of your claim.[NEWLINE][BOUNDARY][NEWLINE]agent: Yes, you will have the opportunity to track the status of your appeal[NEWLINE][BOUNDARY][NEWLINE]user: Do I have the chance to add new proof that supports my case if the board decision review isn't in my favor?


user: How do I request a Higher-Level Review?[NEWLINE]agent: Do you want to know the details of requesting a Higher Level Review?[NEWLINE]user: yes[NEWLINE]agent:  fill out the Decision Review Request : Higher - Level Review VA Form 20 - 0996. Download VA Form 20 - 0996 PDF[NEWLINE][BOUNDARY][NEWLINE]user: what are loan guarantees[NEWLINE]agent:  Please refer to yourdecision for instructionson how to submit theform[NEWLINE]agent: Do you want to request a form?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what are the types of benefits?[NEWLINE]agent: The most common benefit type is compensation, but if you re unsure, check your VA decision. You can t select multiple benefit types[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know if I can add more tests?[NEWLINE]agent: of course You have the option to add new evidence for a judge to review. You must submit this evidence within 90 days from the date VA receives your Board Appeal form.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I make an appeal?


user: Can you explain to me how to request a higher-level review?[NEWLINE]agent: Do you need to request a higher-level review?[NEWLINE]user: Yes, I need a higher-level review.[NEWLINE]agent: You can fill out the Decision Review Request: Higher-Level Review VA Form 20-0996.[NEWLINE][BOUNDARY][NEWLINE]user: I got it. Is the Decision Review Request filling out and adding the evidence there?[NEWLINE]agent: The evidence must be new evidence that the VA didn't have before that is relevant to your case[NEWLINE][BOUNDARY][NEWLINE]user: can I select any benefit type on the claim?[NEWLINE]agent: The most common benefit type is compensation, but if you’re unsure, check your VA decision. You can’t select multiple benefit types.[NEWLINE][BOUNDARY][NEWLINE]user: and what is the address to where I send it?[NEWLINE]agent: Department of Veterans AffairsClaims Intake CenterPO Box 4444Janesville, WI 53547-4444[NEWLINE][BOUNDARY][NEWLINE]user: what can I send as evidence with my claim?


user: I have requested a call with a senior reviewer. What should I expect?[NEWLINE]agent: Did you request an informal conference?[NEWLINE]user: No, I don't think so.[NEWLINE]agent: If they call, and you are not home, can they leave a message?[NEWLINE]user: Yes, a machine will pick up.[NEWLINE]agent: Ok, good. They will leave you a voice mail.[NEWLINE]user: Oh, good, mine is a multiple party claim. But if I find any more evidence, how do I make sure they get it?[NEWLINE]agent: You can submit it to them yourself, or you can ask the VA to submit any evidence like medical records.[NEWLINE][BOUNDARY][NEWLINE]user: How I submit the forms?[NEWLINE]agent: The "yourdecision" page has instructions on how to submit your form.[NEWLINE][BOUNDARY][NEWLINE]user: I have some evidence from a federal facility that I was at. How do I get that evidence submitted?


user: Hello there, I'm here because of a higher level review.[NEWLINE]agent: Do you want to request a higher-level review?[NEWLINE]user: No, I don't want to request one.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you scheduled an informal conference?[NEWLINE]user: No, I haven't.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What I wanted to know was which benefit type to choose in the review form. Can you help me with that, please?[NEWLINE]agent: Of course. The most common benefit type is compensation, but if you're unsure, check your VA decision.[NEWLINE][BOUNDARY][NEWLINE]user: An additional query can I file an appeal with the board? Could you please provide me with more information about the board of appeal?[NEWLINE]agent: Of course. You can request a board appeal after an initial claim, a supplemental claim or higher level review decision.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about the VA decision. Is it possible to pick different benefit types?[NEWLINE]agent: You can't select multiple benefit types.[NEWLINE]user: can I select a combo of benefits?


user: Hi there. I have problems with a review of my claim, What can I do now?[NEWLINE]agent: Do you know how to make a higher-level request?[NEWLINE]user: No, I don't know how to do it.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know which forms use?[NEWLINE]user: No, I don't know. I need more information about it.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I have a list of issues appointed to help into my request there is any way to show them?[NEWLINE]agent: Yes, you can include all or some of the issues VA has made.[NEWLINE][BOUNDARY][NEWLINE]user: Can I upload documents online to support an appeal? or just my initial claim? all my documents appear online? I don't see some of the ones I send.[NEWLINE]agent: This might be because certain documents wont appear online[NEWLINE][BOUNDARY][NEWLINE]user: also, I need information about the problems to be reviewed in part III of the form, what can I do if more evidence comes to me or comes up?[NEWLINE]agent: If you got new information, you can select for another review option.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't answer?


user: I requested a decision review and I need to know what to expect now.[NEWLINE]agent: If you have requested a decision review, you don't need to do anything until you receive a letter from the VA asking you for any information that they might need.[NEWLINE]agent: Please be aware that the VA might schedule more exams for you.[NEWLINE]user: They haven't asked me to have any more exams yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: When will I find out the results of my request?[NEWLINE]agent: Once the VA processes your request, a reviewer will call you within 2-4 weeks.[NEWLINE][BOUNDARY][NEWLINE]user: Maybe an unrelated question now. Could you elaborate on what is higher-level review?[NEWLINE]agent: A Higher-Level Review looks at the same evidence and determines whether the decision can be changed.  We can help you learn how to request a Higher-Level Review.[NEWLINE][BOUNDARY][NEWLINE]user: what if I want to appeal to a veterans judge?[NEWLINE]agent: Then a judge at the Board of Veterans Appeals in Washington, DC would review your case.  We can help you request a Board Appeal.[NEWLINE][BOUNDARY][NEWLINE]user: what can I do if I disagree with the Board's decision?[NEWLINE]agent: Would you have new and relevant evidence that supports your case?[NEWLINE]user: yes, I think I will have a few things


user: I want to appeal a VA decision and need guidance[NEWLINE]agent: Would you like to know if you can request a Higher-Level Review?[NEWLINE]user: yes[NEWLINE]agent: You can request a Higher-Level Review of an initial claim or Supplemental Claim decision.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about Higher-Level Review. What if I have more concerns about my decision evaluation?[NEWLINE]agent: You can get answers to frequently asked questions[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm filing a supplemental claim?[NEWLINE]agent: you re adding new evidence that supports your case or identifying evidence for review. A reviewer will determine whether the new evidence changes the decision.[NEWLINE]user: how do you file a supplemental claim?[NEWLINE]agent: I can assist you with learning how to file.[NEWLINE][BOUNDARY][NEWLINE]user: Is there an appeals process?[NEWLINE]agent: You will need to  Download VA Form 10182 : Board Appeal PDF[NEWLINE][BOUNDARY][NEWLINE]agent: Have you previously requested a board appeal?[NEWLINE]user: Yes


user: Can you tell me how to request a higher level review, please?[NEWLINE]agent: Do you wish to request a higher level review?[NEWLINE]user: Yes, that is pretty much what I just said.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you schedule an informal conference, select times and list a phone number in Part II of the form?[NEWLINE]user: No, not yet.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: But I do have new evidence that could pretty much change the outcome of the decision. What should I do with it?[NEWLINE]agent: If you have evidence to submit, please select another review option.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. May I request a Board Appeal after an Initial complaint,  Supplemental claim, or Higher-Level Review decision?[NEWLINE]agent: You can request a Board Appeal after an initial complaint, a supplemental complaint, or a higher level review decision. You cannot request 2 Board Appeals in a row.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, I understand about the appeals. Thank you for the question. Can I also speak to the reviewer by phone? Maybe we can come to an agreement.[NEWLINE]agent: Yes, you can request a call informal conference with the reviewer. You and/or your representative can speak with the reviewer on the phone. You can tell them why you think the decision should be changed and identify errors.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for Board Appeal. But tell me, can I somehow contact you if I have more questions?


user: I need some help with special claims.[NEWLINE]agent: Ok, I have a question. Do you have a disability that isn't listed on the site and is related to military service?[NEWLINE]user: Yes, this is the case.[NEWLINE]agent: If that is the case, than you may still be able to get disability compensation or other benefits.[NEWLINE]user: What if I am a Veteran with a disability that was made worse by active duty?[NEWLINE]agent: You may be able to get special compensation in some cases.[NEWLINE]user: Can I get money to help buy a specially equipped car?[NEWLINE]agent: Yes, you may be able to.[NEWLINE]user: What about if I suffered a disability trying to get a job?[NEWLINE]agent: That may be possible, yes.[NEWLINE]user: I have heard that being exposed to certain chemicals while serving in some places could cause birth defects. Might that be covered?[NEWLINE][BOUNDARY][NEWLINE]user: Another point to consider for Agent Orange compensation, what documentation do I need to submit my claim?[NEWLINE]agent: To file a claim, you'll need to submit a medical record that shows that you have a current disability and that there's a connection between Agent Orange exposure and your current disability.[NEWLINE][BOUNDARY]


user: Are there special claims that can be file through VA?[NEWLINE]agent: Do you happen to have a disability that was not listed on the site as being linked to military service?[NEWLINE]user: Yes, my disability is not on the list on the site as being linked to military service.[NEWLINE]agent: This does not mean you cannot get disability compensation payments or other benefits.[NEWLINE]user: If I am a Veteran with a disability you concluded is the result of an illness or injury caused by my service can I get compensated?[NEWLINE]agent: Yes, you might be able to get special compensation to help with disabilities.[NEWLINE]user: Can I get increased disability payments if I am unable to work because of my years in the service.[NEWLINE]agent: Yes, it is called Individual Unemployability if you can't work because of your service-connected disability and you might be able to get increased payments because of it.[NEWLINE]user: Can I get money if I cannot drive myself and need a special equipped vehicle?[NEWLINE]agent: Yes, you could get an automobile allowance and adaptive equipment if your service-connected disability prevents you from driving.[NEWLINE]user: Can I get payments for my time spent in a VA hospital for a service connected disability?[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what happens to someone who had a disability rate of 40% when entering the hospital, but during his stay this same went up to 100%, what happens when he leaves the hospital?[NEWLINE]agent: After leaving the hospital, her disability rate returned to 40%[NEWLINE][BOUNDARY]


user: Am I able to apply for special claims?[NEWLINE]agent: Do you have a disability that isn't listed on this site as being linked to military service?[NEWLINE]user: No, I have a disability that is listed.[NEWLINE]agent: Are you a Veteran with a disability we've concluded is the result of an illness or injury caused or made worse by your active - duty service called a service - connected disability?[NEWLINE]user: No, it hasn't been officially verified yet by anyone.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do you provide temporary disability payments or benefits?[NEWLINE]agent: Yes, if you've recovered from surgery or an immobilizing disability that's left you unable to move, you may qualify for temporary disability benefits.[NEWLINE]user: Are the payments only temporary?[NEWLINE]agent: Correct, the payments are temporary.[NEWLINE]user: If my service-connected disability prevents from driving, can I get money to help get special equipment for my vehicle?[NEWLINE]agent: Yes, you may qualify to get money to help buy a specially equipped vehicle.[NEWLINE]user: Is my child eligible for any benefits?[NEWLINE]user: How will I know if I got illness from Agent Orange during my service in Vietnam or near the demilitarized zone of Korea? Will I be eligible for a disability compensation if it is proved that I have illness caused by it?[NEWLINE]agent: You may have had contact with this herbicide. We refer to this as a presumption of contact. Find out if you can get disability compensation and other benefits for illnesses that we believe are caused by Agent Orange


user: Hi there, I'm wondering if there are any special claims attached to Veteran Affairs, if I don't qualify for benefits as listed?[NEWLINE]agent: Are you in a situation whereby you have a disability that is not listed on the website but is linked to military service?[NEWLINE]user: Yes, I have a disability but it's not listed on the website and I'm wondering if I could qualify for benefits because of it[NEWLINE]agent: If your disability is not listed on the website, there is still a chance that you may be able to qualify for benefits or disability compensation payments[NEWLINE]user: What are the benefit qualifying criteria relating to a disability of a veteran but that is not listed on the website?[NEWLINE]agent: There is special compensation available to help with disabilities of veterans that are classed as special claims, under the title of special claims on the website[NEWLINE]user: Is it possible that a child of military personnel that was subjected to specific chemicals while on active duty can qualify for disability benefits if they have been affected by this exposure?[NEWLINE]agent: If you were on active duty in Vietnam, Thailand or the Korean Demilitarized Zone and you were exposed to specific chemicals during this time, and if as a result your child has spina bifida or other birth defects, then your child may be eligible for disability benefits[NEWLINE]user: Is there any allowance available for automobiles if I received a disability while in active service?[NEWLINE]agent: If your disability is related to your service in the military, and if this disability prevents you from driving, there is an automobile allowance and adaptive equipment allowance available. You can find more information on this on the website, and will also find out whether you can avail of funding to help buy a specially equipped vehicle or even adapt your existing vehicle[NEWLINE]user: Is there any information available to me regarding being unemployable due to a service related disability?[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of this VA Individual Unemployability? What kind of advantages am I eligible for?[NEWLINE]agent: you can have at least two benefits 1- for health care2- Indemnity payments[NEWLINE][BOUNDARY]


user: I wanted to know about disability special claims[NEWLINE]agent: Do you have a disability claim that isn't linked to military service?[NEWLINE]user: no[NEWLINE]agent: Are you a Veteran with a disability we’ve concluded is the result of an illness or injury caused or made worse by your active-duty service?[NEWLINE]user: no I wanted help on something else[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: can I get help for clothing that I tore so I could wear over my new leg?[NEWLINE]agent: Yes, if your clothing has been damaged by your prosthetic we can help you find out if you can get money to help buy new clothes.[NEWLINE]user: Very well. if I have a disability but. And what does this subsidy do?[NEWLINE]agent: With this grant, you can earn money each year to help you buy new clothes. This is a disability compensation benefit[NEWLINE]user: I also wanted to know about the title 38 usc 1151, if you can?[NEWLINE]agent: VA title 38 u.s.c. 1151 claims will give you disability compensation if you suffered an added disability while getting VA medical care or taking part in a VA program designed to help you find, get, or keep a job[NEWLINE][BOUNDARY][NEWLINE]user: Regarding a higher disability rating due to time spent in the hospital. Is it possible for me to receive VA disability benefits?