user: Hello, hope you are well. What documents do I need?[NEWLINE]agent: Iam well thank you. You will need proof of citizenship[NEWLINE]user: What if I have children, do you need proof of theirs as well?[NEWLINE]agent: yes  we need to see proof of U.S. citizenship[NEWLINE]user: So you need proof of citizenshiip for myself and my children?[NEWLINE]agent: That is correct.[NEWLINE]agent: If that document is not available there are other ways to provide[NEWLINE]user: Oh ok I have the proof thank you[NEWLINE]user: What other things can I provide for my childs proof?[NEWLINE]agent: State issued non - driver 's identification card[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a replacement card for a foreign born child?


user: I need a replacement card for my foreign born U.S. child[NEWLINE]agent: You need to provide orignial documents proving citizenship[NEWLINE]agent: Have you previously reported the chld's U.s. citizenship to us?[NEWLINE]user: no[NEWLINE]agent: we need to see proof of U.S. citizenship We can accept only certain documents as proof of U.S. citizenship[NEWLINE]user: What documents do I need as proof of identity?[NEWLINE]agent: We will need original document as proof of identity[NEWLINE]user: What documents will be accepted as proof of citizenship?[NEWLINE]agent: Proff of citizenship[NEWLINE]user: What if a document is not available?[NEWLINE]agent: We prefer to see the child 's U.S. passport. If document is not available  the child 's State issued non - driver 's identification card or  Adoption decree[NEWLINE]user: Is identity the same as citizenship?[NEWLINE]agent: no[NEWLINE]user: As proof of identity we must see An acceptable document must be current not expired and show your name, identifying information date of birth or age and preferably a recent photograph


user: do I need original documents?[NEWLINE]agent: Hello I will be glad to help you with that. You must present original documents or copies certified by the agency that issued them[NEWLINE]agent: Do you have that information?[NEWLINE]user: YEs I do[NEWLINE]agent: If you have not previously reported the child 's U.S. citizenship to us  we need to see proof of U.S. citizenship[NEWLINE]user: do i need them to be original?[NEWLINE]agent: If you do not have one of these specific documents or you can not get a replacement for one of them within 10 days[NEWLINE]user: Do you accept consular report of birth abroad?[NEWLINE]agent:  State issued non - driver 's identification card[NEWLINE][BOUNDARY][NEWLINE]user: how do I get a Replacement Card for a Foreign Born U.S. Child[NEWLINE]agent:   You can replace your child 's Social Security card for free if it is lost or stolen.s   However you may not need to get a replacement card knowing your child s Social Security number is what 's important[NEWLINE][BOUNDARY][NEWLINE]user: What original documents do I need?


user: I'm planning to retire soon and I have some questions.[NEWLINE]agent: What age you be retiring at?[NEWLINE]user: I'm hoping to retire next year at the age of 65.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you be interested in delaying your retirement beyond the age of 65?[NEWLINE]user: I'm not sure and was wondering what impact delaying would have.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you be interested in knowing more about how to proceed?[NEWLINE]user: Yes I would.[NEWLINE]agent: When planning your retirement you might ask yourself what the best time to start your retirement benefits is. Have you thought about this?[NEWLINE]user: Yes but with my savings and all it's a little confusing.[NEWLINE]agent: We can provide you with some information to help you time your retirement more carefully.[NEWLINE][BOUNDARY][NEWLINE]user: When is the earliest that I will receive benefits?


user: What is a benefits planner for retirement[NEWLINE]agent: Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age.[NEWLINE]user: Do they increase?[NEWLINE]agent:  Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age[NEWLINE][BOUNDARY][NEWLINE]user: Please explain further?[NEWLINE]agent:  in some circumstances your Medicare coverage may be delayed and cost more[NEWLINE]user: Does it increase[NEWLINE]agent: If you 've already reached full retirement age you can choose to start receiving benefits before the month you apply.[NEWLINE]user: When can i choose to get them?[NEWLINE]agent:  you can choose to start receiving benefits before the month you apply[NEWLINE][BOUNDARY][NEWLINE]user: Why are they delayed?


user: I am planning my retirement. Where do i begin?[NEWLINE]agent: Delayed Retirement Creditsp   [3] Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age.[NEWLINE]user: ok that is not applicable to me but thank you[NEWLINE][BOUNDARY][NEWLINE]agent: f you 've already reached full retirement age, [7] you can choose to start receiving benefits before the month you apply does this apply to you?[NEWLINE]user: no it does not[NEWLINE][BOUNDARY][NEWLINE]agent: ok no problem, any other questions?[NEWLINE]user: yes is there any othe rinfo?[NEWLINE]agent: When do you plan to start your benefits?[NEWLINE]user: What 's the best time to start your retirement benefits?[NEWLINE]agent:  Here 's some additional information that may help you decide what 's right for you :   [20] Early or Late Retirement?[NEWLINE]user: ok is that all?[NEWLINE][BOUNDARY][NEWLINE]user: How are they increased?


user: I need information about planning for retirement benefits.[NEWLINE]agent: Do you have delayed retirement credits?[NEWLINE]user: No, I don't think so.[NEWLINE][BOUNDARY][NEWLINE]agent: If Do you need information about delayed retirement increases?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more information on retirement benefits?[NEWLINE]user: No, I need help with planning for retirement.[NEWLINE]user: What's the best age to retire?[NEWLINE]agent: There is no one age that is best for everyone, but we can provide you with information to help you decide what is the right age for you.[NEWLINE]user: What should I be considering?


user: I need to plan for retirement[NEWLINE]agent: What is your age?[NEWLINE]user: This is N/A to me[NEWLINE][BOUNDARY][NEWLINE]agent: Have you reached full retirement age?[NEWLINE]user: This is N/A I need to kn ow  if there is an increase for dleayed retirement[NEWLINE][BOUNDARY][NEWLINE]agent: What additional information do you need?[NEWLINE]user: This is not applicable to me[NEWLINE][BOUNDARY][NEWLINE]user: When can I start decieving benefits?[NEWLINE]agent: you can choose to start receiving benefits before the month you appy we can not pay retroactive benefits for any month before you reached full retirement age or more than 6 months in the past[NEWLINE][BOUNDARY][NEWLINE]user: Shoud I start at age 62?


user: What is a  Benefits Planner: Retirement?[NEWLINE]agent: Do you have delayed retirement credits?[NEWLINE]user: yes[NEWLINE]agent: Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age[NEWLINE][BOUNDARY][NEWLINE]user: When can i Increase for Delayed Retirement[NEWLINE]agent: Have you reached full retirement age?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: What 's the best time to start your retirement benefits?[NEWLINE]agent:  We 're not recommending that you start at age 62, your full retirement age, age 70, or any age in between[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to sign up?


user: What are delayed retirement credits?[NEWLINE]agent: Do you get retirement benefits?[NEWLINE]user: yes[NEWLINE]agent: Social Security retirement benefits are increased by a certain percentage depending on date of birth if you delay your retirement beyond full retirement age[NEWLINE][BOUNDARY][NEWLINE]user: What if you did not sign up for medicare?[NEWLINE]agent:  If you do not sign up, [13][NEWLINE]user: what if I do not sign up[NEWLINE]agent:  in some circumstances your Medicare coverage may be delayed and cost more[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more information?[NEWLINE]agent: refer to #20, #21[NEWLINE][BOUNDARY][NEWLINE]user: what if i decide to delay my retirement?


user: I need help[NEWLINE]agent: do you need delayed retirement credits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: ok great[NEWLINE]user: thank you[NEWLINE]agent: Have you reached full retiremtn age?[NEWLINE]user: not yet.[NEWLINE]user: what if I decided to delay retirement?[NEWLINE]agent: ok that is fine. Be sure to sign up for just medicare at age 65[NEWLINE]user: what if I reached full retirement age[NEWLINE]agent: If you 've already reached full retirement age, you can choose to start receiving benefits before the month you apply[NEWLINE][BOUNDARY][NEWLINE]user: What 's the best time to start your retirement benefits


user: What happens when I have been approved for disability benefits?[NEWLINE]agent: Do you want to know when your benefits start?[NEWLINE]user: yes I do, when do they start after I get approved[NEWLINE]agent: Was your application already approved?[NEWLINE]user: no, not yet but I want to know about medicare and prescriptions[NEWLINE][BOUNDARY][NEWLINE]user: can I get more info on prescription coverage for part D and enrollment?[NEWLINE]agent: For more information on the enrollment periods for Part D, you should read Medicare 's page.[NEWLINE]user: any other info or place I should go?[NEWLINE]agent: yes, for more information we recommend you read Medicare 's page.[NEWLINE]user: okay, and what if we need help paying for things? are there coupons or things to help us?


user: I need help with disability benefits[NEWLINE]agent: Do you want to know when your benefits start?[NEWLINE]user: Yes I do, and I need medicare info[NEWLINE]agent: So was your application already approved?[NEWLINE]user: No, it was not approved yet[NEWLINE][BOUNDARY][NEWLINE]user: I want to know about help for poorer people on medicare. can you help me?[NEWLINE]agent: Are you on Medicare and have low-income?[NEWLINE]user: yes to both of those[NEWLINE]agent: OK, If you get Medicare and have low - income your state may pay your Medicare premiums and, in some cases, other Medicare costs for which you are normally responsible such as deductibles and coinsurance.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also get information about my Medicare Part D plan?[NEWLINE]agent: Yes, for that we recommend you read Medicare 's page.[NEWLINE][BOUNDARY][NEWLINE]user: will do, also can you tell me about qualifying for assistance?


user: What happens after my application is approved[NEWLINE]agent: When you are approved your benefits start[NEWLINE]user: My application is approved[NEWLINE]agent: This will start the payment[NEWLINE]user: When do I get payment?[NEWLINE]agent:  benefit will be paid for the sixth full month after the date we find that your disability began[NEWLINE][BOUNDARY][NEWLINE]user: I don't have an estimate of how much I will receive. Where do I get this?[NEWLINE]agent: You can go online with your personal my Social Security account or use our Benefit Calculators[NEWLINE][BOUNDARY][NEWLINE]user: When do the payments start?[NEWLINE]agent:  They are paid in the month following the month for which they 're due[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find infromation how other payment may affect my disablitly benefits?[NEWLINE]agent: You can  refer to the following publications How Workers Compensation And Other Disability Payments May Affect Your Benefit  and Windfall Elimination Provision[NEWLINE][BOUNDARY][NEWLINE]user: What about medicare parts A and B?


user: I want help understanding some disability benefits stuff[NEWLINE]agent: Are you trying to find out when your benefits begin?[NEWLINE]user: yes and what I get when they begin[NEWLINE]agent: Was your application approved?[NEWLINE]user: no it wasn't but still looking for info[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how other benefits can affect my disability benefits?[NEWLINE]agent: Are you currently on other government benefits?[NEWLINE]user: No, not now but could be soon[NEWLINE][BOUNDARY][NEWLINE]user: just trying to find out about how much I could receive when I get approved. so can you give me an estimate about how much I can receive?


user: What happens after I'm approved?[NEWLINE]agent: Do you need to know when your benefits start?[NEWLINE]user: No, I already know that.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know how much you qualify for?[NEWLINE]user: No, I know how much I'm getting.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have other payments that may affect your disability?[NEWLINE]user: Yes, I get other benefits.[NEWLINE]agent: Do you receive other governments?[NEWLINE]user: No, none are from the government.[NEWLINE][BOUNDARY][NEWLINE]user: What if I get Medicare and am low-income?[NEWLINE]agent: Are you low-income?


user: I have been approved for disability payments but don't know when they will start can you please tell me when my first payment will be?[NEWLINE]agent: When was your application approved?[NEWLINE]user: My application was approved on November 12th, 2019.[NEWLINE]agent: Did you receive notification of the approval?[NEWLINE]user: No I did not received notification of this approval.[NEWLINE]user: I submitted the application early in November and approval was to be emailed to me. My email address changed so that is why I did not receive the notification. When will my first payment be paid into my bank account?[NEWLINE]agent: I see your application was approved on November 12, 2019 so your first payment will be made after the sixth full month after your disability  began which would be May 12, 2020.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any further help for low-income medicare beneficiaries?[NEWLINE]agent: Yes there is help for low-income medicare beneficiaries but only your state can decide if you qualify for this assistance.[NEWLINE]user: Where can I find out if I qualify?


user: Hello. When we my benefits start?[NEWLINE]agent: Hello, how are you today? I will be happy to assist you. your first Social Security benefit will be paid for the sixth full month after the date we find that your disability began[NEWLINE]user: Ok thanks so much![NEWLINE]agent: Was your application approved?[NEWLINE]user: Yes it was, thank you[NEWLINE]agent: You are very welcome.[NEWLINE][BOUNDARY][NEWLINE]user: How do I go about getting medicare?[NEWLINE]agent:  your state may pay your Medicare premiums and, in some cases, other Medicare costs for which you are normally responsible such as deductibles and coinsurance[NEWLINE]user: IS there a page I can go to to get more information?[NEWLINE]agent:  please go to the Medicare 's page[NEWLINE][BOUNDARY][NEWLINE]user: When are the benefits paid?


user: I need help with disability.[NEWLINE]agent: When do your benefits begin?[NEWLINE]user: I have already been approved, so I do not know.[NEWLINE]agent: So your application is approved?[NEWLINE]user: Yes.[NEWLINE]agent: Your benefits should begin six months after your disability began.[NEWLINE][BOUNDARY][NEWLINE]user: Does it matter if I have medicare?[NEWLINE]agent: You may be eligible for help with your prescriptions.[NEWLINE]user: Is there anything else regarding Medicare?[NEWLINE]agent: You may be able to receive health care services through private companies.[NEWLINE]user: How can I learn more?


user: I think someone is trying to scam me by e-mail by using you guys as a cover.  What should I do?[NEWLINE]agent: Are you sure the e-mail did not come from Social Security or one of our marketing firms?[NEWLINE]user: yes, I am mostly sure[NEWLINE]agent: Okay, in that case don't respond to the email or click on any links contained in the email message. We recommend you report the incident by forwarding the suspicious email to the U.S. Computer Emergency Readiness Team US - CERT at phishing-report@us-cert.gov or go to   http://www.us-nocert.gov/nav/report_phishing.html.[NEWLINE][BOUNDARY][NEWLINE]user: and how do you guys protect my account so no one signs in and looks at my info?[NEWLINE]agent: When you sign in to your account,you will complete two steps Enter your username and password, then you enter the security code we send by text message or email[NEWLINE]user: Okay, I hope you guys really take care of our info, right?[NEWLINE]agent: One of our most important responsibilities is protecting your investment and personal information.Social Security takes this responsibility very seriously, and we have a robust cybersecurity program in place to help us succeed.[NEWLINE]user: Is this all new with the signing in and code?[NEWLINE]agent: we are using a new identity verification process. that Requires you to sign in with a username and password for extra security[NEWLINE][BOUNDARY][NEWLINE]user: what other steps can I take to make sure no one uses you guys to try to scam me?[NEWLINE]agent: If an email includes a business name, telephone number, or website link, verify the legitimacy of these items by searching for the official number or website in a search engine.Do not respond to emails requesting personal information.Reputable businesses and public agencies will not ask you for personal information in an email.[NEWLINE][BOUNDARY][NEWLINE]user:  what are some places I should look out for?


user: Hello there, greetings. I've been told that i must create an account on this page My Social Security, in order to manage some benefits, Is that mandatory?[NEWLINE]agent: Are you experiencing issues with account creation or you simply, don't want to create one  online?[NEWLINE]user: Yes i'm having problems to create an account.[NEWLINE]agent: If you're having problems, you may still create an account  in person by visiting your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: Um, so you are telling me that i'll have to get into that online thing anyway, huh. Ok then, Is there any way to improve that account's security? IT changes anything inside?[NEWLINE]agent: You don't have to worry too much. You can always disable extra security whenever you want. The only change would be an extra security code provided by us for you to log in. All the other details remain the same.[NEWLINE][BOUNDARY][NEWLINE]user: OK, i suppose that's good to know that. To confirm, if i'm unable to create an account on my own, i go to the social security office,right?[NEWLINE]agent: That's correct. That what you should do.[NEWLINE][BOUNDARY][NEWLINE]user: I heard about something called phishing, could you tell me more about it.[NEWLINE]agent: For that, you can go to OnGuard Online section.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, i'll check it out later. say if i see any suspicious link, how do i verify that?


user: How do I begin this process?[NEWLINE]agent: I will be glad to help you with that. To begin, let me explain some things.  One of our most important responsibilities is protecting your investment and personal information[NEWLINE]agent: To begin this process, how do you protect the privacy of your identity?[NEWLINE]user: I am not sure, do you have any ideas for me?[NEWLINE][BOUNDARY][NEWLINE]user: How do I tell a real email from social security department from a fake one?[NEWLINE]agent: Good question! Most emails from Social Security will come from a.gov email address[NEWLINE][BOUNDARY][NEWLINE]user: an you explain what phishing is?[NEWLINE]agent: Phishing is the practice of using social engineering techniques over email to trick a recipient into giving personal info[NEWLINE][BOUNDARY][NEWLINE]user: What is the process?[NEWLINE]agent: Yes we are using a new process.[NEWLINE][BOUNDARY][NEWLINE]user: Are there other tools I can use to learn about phishing?


user: Hello, I would like to know how to get started to verify?[NEWLINE]agent:  One of our most important responsibilities is protecting your investment and personal information[NEWLINE]agent: we are using a new identity verification process.[NEWLINE]user: Oh ok that does not relate to me[NEWLINE][BOUNDARY][NEWLINE]user: I got a weird email, it may be fake, what should I do?[NEWLINE]agent:  If you are not certain that an e - mail you received came from Social Security or one of our marketing firms[NEWLINE]user: oh ok thank you[NEWLINE]user: Do I need to respond to the emails If i get one?[NEWLINE]agent:  DO NOT respond to the email or click on any links contained in the email message[NEWLINE][BOUNDARY][NEWLINE]user: What else should I look for in a phishing email?


user: I need some information about the Online ID Verification Process.[NEWLINE]agent: Protecting your personal information is our responsibility and it's a responsibility that we do not take lightly. To ensure that we succeed, we have put a cybersecurity program in place.[NEWLINE]agent: Would you like to hear more about how we protect your identity and information?[NEWLINE]user: No, thank you.[NEWLINE]user: Why do I need two forms of ID when signing into my account?[NEWLINE]agent: Having two forms of identification helps us better protect your account from unauthorized users and identity theft.[NEWLINE]user: What do I do each time I sign in?[NEWLINE]agent: Each time you sign in, you will be required to enter your username and password.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do to protect myself from phishing?[NEWLINE]agent: One very important thing you can do is to always make sure your web browser is up to date.[NEWLINE]user: Do you have any additional information about phishing?[NEWLINE]agent: Yes. To learn more about phishing, you can go to OnGuard online.[NEWLINE][BOUNDARY][NEWLINE]user: What are these internet phishing scams I'm hearing about?


user: I am unable to create an account online as I don't have access to the internet. What else can I do to get information about Social Security?[NEWLINE]agent: Are you not able to create an account online at a family member who has internet?[NEWLINE]user: No I am not able to do this?[NEWLINE][BOUNDARY][NEWLINE]user: Once I have opened an account online how can I detect that the emails I receive are from Social Security?[NEWLINE]agent: I can give you examples of websites pretending to direct you to Social Security that will help you detect fraudulent sites.[NEWLINE][BOUNDARY][NEWLINE]user: I would appreciate that but are there other resources available that I can use to learn more about phishing?[NEWLINE]agent: Yes you can do a Google search about phishing and learn more there or you can go to OnGuard Online which is a very informative site about phishing.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a quick way that I will be able to detect that emails are from Social Security?[NEWLINE]agent: Yes there is. Most emails from Social Security will come from a.gov email address.[NEWLINE][BOUNDARY][NEWLINE]user: How can I be sure that the online identity verification process is secure?


user: Hi, i've been reviewing information about the online verification process, an specially about online fraud. In your system, how can i be sure if a communication from you is legit?[NEWLINE]agent: Ok. The most of the email from social security will have away to verify them. The most common one  is the.gov extension in the email address, so you better check that out when reviewing any mail regarding social security.[NEWLINE]agent: Have you received any mail which doesn't end in.gov?[NEWLINE]user: Yeah, i have received some of those, that's why i'm asking.[NEWLINE]agent: Very well. I'm sure you have taken the right measures, but i must say to you to be cautious before any suspicious email. Do not open any attachments or go clicking any link. The current social security addresses are no.reply@ssa.gov, suscription.service@suscriptions.ssa.gov and thankyou@ssa.gov.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, better write that down. Say, the other day i was told that i should create a social security account online, but i don't understand those process very well, you could give me some option?[NEWLINE]agent: Sure. If you are unable to create an account online, you can always visit your local social security office to create an account in person.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, that's good to know i have options. Say, i'm pretty sure about what to do, but anyways, what should i do if a receive a suspicious email?[NEWLINE]agent: If that happens and you are not sure about email's origin, please do not respond to the email or click on any link inside, reporting the suspicious email to the U.S computer emergency readiness team.[NEWLINE][BOUNDARY][NEWLINE]user: And in that regard, how can i verify a link of a picture?[NEWLINE]agent:  You can hover the link or image with your mouse and check the address. It should end with.gov as in the following https://www.ssa.gov/myaccount.[NEWLINE][BOUNDARY][NEWLINE]user: What is phishing, sorry to ask?


user: Are there other ways to learn more about phishing?[NEWLINE]agent: Yes, you can learn more about phishing so that you can avoid security problems, do you have internet access?[NEWLINE]user: No I do not have access to the internet.[NEWLINE]agent: Would you like to learn about phishing from non-internet sources?[NEWLINE]user: No, thank you.[NEWLINE][BOUNDARY][NEWLINE]user: When will I be taken to an official social security site?[NEWLINE]agent: Links, logos, or photos in an official social security email will always direct you to an official social security website.[NEWLINE][BOUNDARY][NEWLINE]user: Will I be offered extra security for my account?[NEWLINE]agent: Yes, we now offer you the choice to add extra security when you create your online account.[NEWLINE][BOUNDARY][NEWLINE]user: What is the new identity verification process online?[NEWLINE]agent: The new process requires you to sign in with a username and password and to choose whether or not you want to add extra security measures.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if an email I received is legit?


user: I'm trying to learn more about the online identification process and I want to know how to protect myself from phishing. Are there any resources I can use to get informed about it?[NEWLINE]agent: Do you want to know how to avoid security problems?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: good advice is to always keep your browser up to date.[NEWLINE]user: And about phishing?[NEWLINE]agent: You can get more information about phishing by going to OnGuard Online.[NEWLINE][BOUNDARY][NEWLINE]user: What other tips can you give me to avoid phishing email?[NEWLINE]agent: You must know that Social Security sends emails from no-reply@ssa.gov, subscription.service@subscriptions.ssa.gov, and ThankYou@ssa.gov. If you get an email from any email address that does not end in.gov you should be careful before opening attachments or clicking any links in the email.[NEWLINE][BOUNDARY][NEWLINE]user: Are you guys doing anything to protect our privacy and information?[NEWLINE]agent: yes, we are using a new identity verification process.[NEWLINE][BOUNDARY][NEWLINE]user: Please, give me more tips about security when dealing with suspicious emails.


user: Can I report  a survivors death online?[NEWLINE]agent: IYou can not reiport a death online. Are you getting benefits on your spouses record?[NEWLINE]user: yes[NEWLINE]agent: Are you getting retirement on your own record?[NEWLINE]user: no[NEWLINE]agent: We will check to see whether you can get a higher benefit as a widow or widower[NEWLINE][BOUNDARY][NEWLINE]user: What document do I need to apply?[NEWLINE]agent: Widows / Widowers or Surviving Divorced Spouse 's Benefits or childs benefits[NEWLINE]user: Do you have all the documents you need?[NEWLINE]agent:  do n't delay applying for Social Security.[NEWLINE][BOUNDARY][NEWLINE]user: I am already getting benefits do I need to report the death?


user: hi, thanks for having me. I'm in need to know what occurs when i report a family member death?[NEWLINE]agent: Are you asking to get benefits for your spouse's or parent's record?[NEWLINE]user: No, it doesn't have anything to do with those.[NEWLINE]agent: Are you asking to get benefits for retirement or disability on your own?[NEWLINE]user: Neither, i'm not planning any retirement or have any disability.[NEWLINE]agent: Then, Are you asking because currently you are not getting any benefits?[NEWLINE]user: Yeah, now we are talking. That's the one.[NEWLINE]agent: Good. If that last situation fits you, you should look to apply for survivors benefits asap. I'm telling you this, because there are cases in which benefits may not be retroactive.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see, and doesn't like how it sounds. I suppose i need to get into it. Anyway, what documents would i need to apply?[NEWLINE]agent: Well, required documentation would depend on the benefit you will be applying, for example, Widows / Widower or surviving divorced spouse's benefits or child's benefits.[NEWLINE]agent: Are you in possession of all documentation?[NEWLINE]user: Yeah, i've been collecting those for a while.


user: When do I report the death of my spouse that I am getting venefits from[NEWLINE]agent: You can visit the local SS office if you are getting benefits on your spouse[NEWLINE]user: Yes I am getting benefits on my deceased spouse[NEWLINE]agent: Are you getting disability or retirement on your own record?[NEWLINE]user: no[NEWLINE]agent: We will check to see whether you can get a higher benefit as a widow or widower.[NEWLINE]user: Do I need to apply for survivors benefits?[NEWLINE]agent: Only if you are getting retirement benefits on you own record so this is n/a to you[NEWLINE]user: So I don't need to report the death?[NEWLINE]agent: We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death.[NEWLINE]user: Do I need to file an application for survivors benefits?[NEWLINE]agent: We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death We may be able to pay the Special Lump - Sum Death Payment automatically[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need to apply


user: How do I apply for SS as a surviving spouse?[NEWLINE]agent: You will need to apply for survivors benefits[NEWLINE]agent: You will need to fill out Widows / Widowers or Surviving Divorced Spouse 's Benefits[NEWLINE]user: What other document do I need to apply[NEWLINE]user: How do you verity my information[NEWLINE]agent: Widows / Widowers or Surviving Divorced Spouse 's Benefits[NEWLINE][BOUNDARY][NEWLINE]user: Is there a number to apply for benefits?[NEWLINE]agent: You can call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to file an application for survivors benefits?[NEWLINE]agent: You generally will not need to file an application for survivors benefits if you are getting benefits on your spouse[NEWLINE]user: Should I apply for survivors benefits?


user: Do I need any special paperwork to apply?[NEWLINE]agent: Yes, depending on the type of benefit you are applying for.[NEWLINE]agent: Do you have all the documents you need?[NEWLINE]user: Yes, I think so.  But I'm not sure.[NEWLINE]agent: That's okay, you need to apply now anyway.[NEWLINE]user: What if you can't verify anything online?[NEWLINE]agent: That's fine, we can still help you get all the info you need.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm getting benefits from my husband?[NEWLINE]agent: We will help you! We will automatically change your monthly benefits as soon as we receive a report of his death.[NEWLINE]user: Do I need to reapply?[NEWLINE]agent: You don't need to.  We will process that without a new application.[NEWLINE][BOUNDARY][NEWLINE]user: Can I talk to a live person on the phone?[NEWLINE]agent: Absolutely! Agents are available 7-7, Monday through Friday.[NEWLINE]user: How can I report a death?


user: I could use some help with survivor benefits[NEWLINE]agent: are you getting benefits on your spouse 's or parent 's record?[NEWLINE]user: no[NEWLINE]agent: Are you getting retirement or disability benefits on your own record?[NEWLINE]user: yes to that[NEWLINE]agent: OK, then you will need to apply for the survivors benefits and we will check for you  to see whether you can get a higher benefit as a widow or widower.[NEWLINE][BOUNDARY][NEWLINE]user: what documents will I need when I apply?[NEWLINE]agent: We need to know how you will be applying so that we can tell you what information and documents you may need when you apply.[NEWLINE]user: What if I get all that info but still can't come up with everything I need? will you still work with me?[NEWLINE]agent: Yes, we can help even if you don't have all the documents you need. Don't delay applying for Social Security,  we can help you get the information you need.[NEWLINE][BOUNDARY][NEWLINE]user: What if I was getting benefits on my spouse's or parent's record?


user: Hello, I would like to know more about reporting a death. Can you help me out?[NEWLINE]agent: Of course. Are you currently receiving benefits on your spouse's or parent's record?[NEWLINE]user: Yes, I do. Why?[NEWLINE]agent: In this case you generally will not need to file an application for survivors benefits. We'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death. We may be able to pay the Special Lump-Sum Death Payment automatically.[NEWLINE]user: Oh, so you'll do it automatically?[NEWLINE]agent: Correct. You don't need to worry about anything.[NEWLINE][BOUNDARY][NEWLINE]user: Alright then. And which documents do I need to apply?[NEWLINE]agent: First you need to select the benefit you will be applying for from the list below to see what information and documents you may need when you apply. For example a widows/widowers or surviving divorced spouse's benefits or a child's benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Gotcha. Is there a possibility I can do this over the phone? I feel more comfortable talking to a person.[NEWLINE]agent: Of course. You can call 1-800-772-1213 or TTY 1-800-325-0778 and speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. You can also visit your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: Well, I don't have the documents yet. Should I still apply?


user: Is there any paperwork I need to have?[NEWLINE]agent: Yes, the documents you need depend on the benefits you're applying for.[NEWLINE]agent: Do you have all the paperwork?[NEWLINE]user: Yes, I think I have everything.[NEWLINE]agent: Even if you don't, go ahead and apply as soon as possible.[NEWLINE]user: Can I do it online or do I have to come in?[NEWLINE]agent: Yes, we can help you verify your info online.[NEWLINE]user: So I can verify info without the paperwork online?[NEWLINE]agent: Yes, we'd be glad to help you with that.[NEWLINE]user: Are the documents the same for all the kinds of benefits?[NEWLINE]agent: Some are the same, but you can click on the particular benefit to find out more.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to report a death?


user: Hey, good morning, how yo doing. Look, i need to know some things about a possible effect on my disability payments for other payments, could you help me?[NEWLINE]agent: That would apply if you are receiving other government payments. Are you currently receiving any of those?[NEWLINE]user: No, i'm not receiving any of those right now.[NEWLINE][BOUNDARY][NEWLINE]user: What can you tell me about being of low income and receiving medicare?[NEWLINE]agent: Well, if you are a individual in that scenario, you certainly could be eligible for an Extra Help with Medicare Prescription Drug Plan Costs.[NEWLINE][BOUNDARY][NEWLINE]user: Well, that would be useful. do you have any other place i can ask for more information about medicare coverage?[NEWLINE]agent: Sure. You can use Medicare toll free number. There you can talk with a medicare representative.[NEWLINE]user: I'll make sure to get it. After what period can i be eligible for Medicare Coverage? And what can offer me Medicare?[NEWLINE]agent: Well, if you have been receiving disability benefits for at least two years straight, you get automatically enrolled in Medicare. That means you get signed up in hospital insurance and medical insurance, which can help you to pay some of your medical expenses plus receive some medical follow up.[NEWLINE]user: I'm totally interested in that, how i could know more?


user: How much will i receive for a monthly disablitly benefit?[NEWLINE]agent: This is based on your lifetime average earnings covered by Social Security[NEWLINE]agent: Do you have an estimated monthly amount?[NEWLINE]user: How do I get an estimate?[NEWLINE]agent:  You can go online with your personal my Social Security account or use our Benefit Calculators[NEWLINE][BOUNDARY][NEWLINE]user: Is there an enrollment period for Medicare?[NEWLINE]agent:  we recommend you read Medicare 's page[NEWLINE]user: Where do I enroll for medicare if I have limited resourses and income?[NEWLINE]agent:  you may able to apply for  Extra Help with Medicare Prescription Drug Plan Costs[NEWLINE]user: Thank you for the information[NEWLINE]agent:  More information is on the enrollment periods for Part D[NEWLINE]user: Can I receivehealth care serives  through my private companies with Medicare?[NEWLINE]agent: With Medicare Parts A and Part B you can choose to receive all of their health care services through plans that are offered by private companies and approved by Medicare[NEWLINE]agent: Do you have mediare part A or B?


user: Greetings and good morning. Please, i would to know when my social security benefit could start?[NEWLINE]agent: Has been your application approved yet?[NEWLINE]user: Yes, yes, my application has been approved, that's why i'm asking.[NEWLINE]agent: Excellent, and congratulations. Now that you're approved, you should expect your first social security benefit to be paid for the sixth full month after the date we find that your disability began.[NEWLINE]user: Could you give me some example please?[NEWLINE]agent: Sure. If you went on disability on February, you would get your first benefit on August. As easy as that.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, i see it now. Say, i heard from some people that some government benefits can affect my social security payments, where can i find information about it?[NEWLINE]agent: No problem. You can refer yourself to the following publications: How workers compensation and other disability payments may affect your benefit, and Windfall Elimination Provision. There you'll find what you need.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, i'll check them out soon. Please, can you tell me how much i will receive for the benefit?[NEWLINE]agent: For that, you better get an estimate. In any case, you can get one logging in your personal My Social Security account or using the benefit calculator so you can determine the amount of your benefit.[NEWLINE][BOUNDARY][NEWLINE]user: What other publications can i use about this topic?


user: I'm looking to see if there is help with my premiums[NEWLINE]agent: Are you low-income and on Medicare?[NEWLINE]user: I am considered low income and I am on Medicare[NEWLINE]agent: Yes, you may be able to receive help. your state may pay your Medicare premiums and, maybe other Medicare costs that you are normally responsible for such as deductibles and coinsurance.[NEWLINE][BOUNDARY][NEWLINE]user: what about medicare part plans A and B and services received?[NEWLINE]agent: People with Medicare Parts A and Part B can choose to receive all of their health care services through plans that are offered by private companies and approved by Medicare. If you need more info you can read Medicare's page.[NEWLINE][BOUNDARY][NEWLINE]user: and benefits are paid after they are due? what is this about?[NEWLINE]agent: Social Security benefits are paid in the month following the month for which they are due.This means that the benefit due for December would be paid to you in January 2019, and so on.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, and why was I enrolled in medicare by you guys? is that normal?[NEWLINE]agent: Yes, we automatically enroll you in Medicare after you get disability benefits for two years. The two parts of Medicare we enroll you in are hospital insurance and medical insurance.[NEWLINE][BOUNDARY][NEWLINE]user: sounds great.  Is there other info out there I can look into?


user: I don't understand the different parts of Medicare.[NEWLINE]agent: I can help you with this! A and B are people with all their healthcare services through private plans.[NEWLINE]agent: Do you need more information?[NEWLINE]user: No, I'm good.[NEWLINE]user: What if I get Medicare and can't afford the costs?[NEWLINE]agent: You can qualify for extra help with prescriptions.[NEWLINE][BOUNDARY][NEWLINE]user: How can I figure how much I'll receive?[NEWLINE]agent: You can use the online Benefit Calculator.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more about disability?[NEWLINE]agent: We have several publications you can access about disability.[NEWLINE]user: Is there one about what info I need to know about getting benefits?[NEWLINE]agent: Yes, What You Need To Know When You Get Social Security Disability Benefits can explain it for you.[NEWLINE]user: Are there other resources I can use for information?


user: Can you help me with when my benefits will start?[NEWLINE]agent: Is your application is approved yet?[NEWLINE]user: Yes, my application has been approved.[NEWLINE]agent: Then, your first Social Security benefit will be paid the sixth full month after the date we find that your disability began.[NEWLINE]user: so for example my disability began on June 15, 2018 then when would my benefit begin?[NEWLINE]agent: Your first benefit would be paid for the month of December 2018, which would be six full month of disability.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out more information about the program?[NEWLINE]agent: You can go to the Medicare's webpage.[NEWLINE][BOUNDARY][NEWLINE]user: What are other payments that could affect my disability benefits?[NEWLINE]agent: If you receive other government benefits, such as workers' compensation, public disability benefits, or pension based on work not covered by Social Security.[NEWLINE]user: Will my payments be reduced or not get at all if I get workers' compensation?[NEWLINE][BOUNDARY][NEWLINE]user: I do not all ready have an estimate about how much I will receive, how do I figure this out?


user: Hey, I want to learn more about help for low-income Medicare beneficiaries.[NEWLINE]agent: Do get Medicare and have a low income and few resources?[NEWLINE]user: Yes, I don't earn very much unfortunately.[NEWLINE]agent: In that case your state may pay your Medicare premiums and, in some cases, other Medicare costs for which you are normally responsible such as deductibles and coinsurance.[NEWLINE]user: How do I find out if I'm eligible for that?[NEWLINE]agent: To find out if you qualify, you need to contact your state or local welfare office or Medicaid agency.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. If I do qualify, when can I expect the benefits to be paid?[NEWLINE]agent: Social Security benefits are paid in the month following the month for which they're due. This means that the benefit due for December would be paid to you in January 2019, and so on.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds great. Do you have a brochure or something with more information?[NEWLINE]agent: For additional information about the program, please go to the Medicare's page.[NEWLINE][BOUNDARY][NEWLINE]user: One final question, if I may: will other payments affect my disability benefits somehow?


user: How can I plan for SS disability benefits?[NEWLINE]agent: your chances of becoming disabled are probably greater than you realize but dont think of as something that might happen to you.[NEWLINE]user: What happens if I go back to work?[NEWLINE]agent: SS planner can provide valuable help with these question.[NEWLINE]user: Does the planner help how to find out if you qualify?[NEWLINE]agent: This disability planner helps how you can qualify and apply for benefits and what happens if your application is approved[NEWLINE][BOUNDARY][NEWLINE]user: What about information for Attorneys?[NEWLINE]agent: There is information for Attorneys that are helping someone prepare a SS application[NEWLINE]user: I am an Attorney helping what should I know?[NEWLINE][BOUNDARY][NEWLINE]user: I need information with Disablitly and supplemental security income


user: How can I plan for disablity benefits[NEWLINE]agent:  you may not think of as something that might actually happen to you but chances are probably greater than you  realize and should plan for[NEWLINE][BOUNDARY][NEWLINE]user: What information do you require to apply?[NEWLINE]agent:  We ask for information about your medical condition, work, and education history to help us decide if you are disabled under our rules for disablitly and supplemental security income[NEWLINE]user: How do you pay ofr disablitly benefits[NEWLINE]agent: We pay under two programs he Social Security disability insurance program our adult child also may qualify for benefits on your earnings record[NEWLINE][BOUNDARY][NEWLINE]user: What does the disablilty planner help find out?[NEWLINE]agent:  How you can qualify and apply for benefits and what happens if your application is approved[NEWLINE][BOUNDARY][NEWLINE]user: Is there information for Attorneys and third parties?[NEWLINE]agent: Yes there are some things you should know if you are an Advocate, Attorney, or Third Party Representative[NEWLINE]user: Yes I have an attorney helping me[NEWLINE][BOUNDARY][NEWLINE]user: Can SS provide valuable help to me?


user: you may help me with my disability benefits, will I ever need them[NEWLINE]agent: You might need them someday. Disability is something you think might not happen to you.But your chances of becoming disabled are probably greater than you realize.[NEWLINE][BOUNDARY][NEWLINE]user: How are benefits paid?[NEWLINE]agent: We pay disability benefits under two programs :The Social Security disability insurance program, which pays benefits to you and certain family members if you worked long enough and paid Social Security taxes.Your adult child also may qualify for benefits on your earnings record if he or she has a disability that started before age 22. Also, The Supplemental Security Income SSI program pays benefits to disabled adults and children who have limited income and resources.[NEWLINE]agent: Are you looking for any information on medical requirements for benefits and how the process goes?[NEWLINE]user: Yes, tell me[NEWLINE]agent: the medical requirements are the same under both programs and disability is determined by the same process. we will ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get help preparing my application from a pro or something?[NEWLINE]agent: Yes, it's up to you if you get help, but there are some things you should know If you are getting helped with your application by an Advocate, Attorney, or Third Party Representative[NEWLINE][BOUNDARY][NEWLINE]user: Nah, lets move on to what other info you would use to see if I qualify as disabled, what is there?[NEWLINE]agent: OK, we'll move on. We will ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules.[NEWLINE][BOUNDARY][NEWLINE]user: So how can this help me if I qualify as disabled?


user: I need help with disability.[NEWLINE]agent: You may be disabled, the rates are much higher than people realize.[NEWLINE][BOUNDARY][NEWLINE]user: When do you pay disability benefits?[NEWLINE]agent: There are two programs for disability, you if you worked long enough and adult children.[NEWLINE]agent: Do you meet the medical requirements?[NEWLINE]user: Yes, I qualify for SSI, too.[NEWLINE]agent: Good, the medical requirements are the same under both programs.[NEWLINE]user: So if I qualify for one, then I qualify for the other?[NEWLINE]agent: Yes, it's determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I qualify for Medicare as well?[NEWLINE]agent: There is a planner that can help you, it tells you what happens with Medicare and if you go back to work.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find out more information?


user: Hi can you give me information on what disability is?[NEWLINE]agent: I will be glad to help you with that.   Disability is a subject you may read about in the newspaper, but not think of as something that might actually happen to you[NEWLINE]user: What does it do?[NEWLINE]agent: While we spend a lot of time working to succeed in our jobs and careers,s [6] few of us think about ensuring that we have a safety net to fall back on should we become disabled[NEWLINE][BOUNDARY][NEWLINE]user: IS there a website I can refer to?[NEWLINE]agent:  Additional information about SSI can be found at " What Is Supplemental Security Income[NEWLINE][BOUNDARY][NEWLINE]user: How do I get an attorney involved?[NEWLINE]agent: If there is an  an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an online Social Security benefit application[NEWLINE]user: DO I need an attorny?[NEWLINE]agent: there are some things you should know[NEWLINE][BOUNDARY][NEWLINE]user: How would yu describe i?[NEWLINE]agent: We pay disability benefits under two programs :[NEWLINE]user: IS it for most people?


user: What do I need to know about this?[NEWLINE]agent: Disability is a subject you may read about in the newspaper, but not think of as something that might actually happen to you[NEWLINE][BOUNDARY][NEWLINE]user: Can it be my only income?[NEWLINE]agent: The Social Security disability insurance program pays benefits to you and certain family members if you worked long enough and paid Social Security taxes[NEWLINE]user: IS it for everyone?[NEWLINE]agent: ] the medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE]user: What info are you gonna ask?[NEWLINE]agent:  we ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rule[NEWLINE][BOUNDARY][NEWLINE]user: When does coverage start[NEWLINE]agent:  what happens if you go back to work[NEWLINE][BOUNDARY][NEWLINE]user: Do I need an attorney?[NEWLINE]agent: If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an online Social Security benefit application


user: Can you help me with disability?[NEWLINE]agent: Of course we can! Disability affects more people than most people know.[NEWLINE]user: Can the planner tell me about Medicare coverage?[NEWLINE]agent: Yes, it can tell your when coverage starts and what happens if you go back to work.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a different process for advocates?[NEWLINE]agent: Are you helping someone do their application?[NEWLINE]user: Yes, I'm filing for my sister.[NEWLINE]agent: Yes, there are additional things you will need to know.[NEWLINE][BOUNDARY][NEWLINE]user: Are disability and supplemental the same thing?[NEWLINE]agent: There are 2 programs depending on your employment history and income.[NEWLINE]user: Is the information I need to have the same for both?


user: Is disability really rare?[NEWLINE]agent: No your chances of becoming disables are higher than most people think.[NEWLINE][BOUNDARY][NEWLINE]user: Can I help someone else apply?[NEWLINE]agent: Yes a third party representative can apply on behalf of someone else.[NEWLINE]user: Is it the same as applying myself?[NEWLINE][BOUNDARY][NEWLINE]user: Is SSI the same as Disability?[NEWLINE]agent: They are similar, but differ in how long you worked.[NEWLINE]agent: For the majority of people, the requirements are the same.[NEWLINE]user: I wasn't able to work long before I got hurt.[NEWLINE][BOUNDARY][NEWLINE]user: If I can't work because of an injury, would I qualify?


user: Hi, how is it going. Please, i want to know how i can apply for survivor benefit.[NEWLINE]agent: Sure, no problem. Your application should start when we get notified about a person's death. This is the only way, because you can't report a death or apply for survivors benefit online.[NEWLINE]user: Ok, i understand. And what can i do if i need to report a death or apply for benefits?[NEWLINE]agent: In that case, please make use of Social Security toll free number to talk to a representative. Or if you like, you can visit your local Social Security office, no appointment required.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks for the answer. Now, lets say that i report a death, what happens then?[NEWLINE]agent: Are you asking in behalf of your spouse or parent records?[NEWLINE]user: Not, not at all.[NEWLINE]agent: Are you asking for a retirement or disability situation on your own record?[NEWLINE]user: No, neither that.[NEWLINE]agent: Are you asking because you're not getting any benefits?


user: I need help applying for survivor benefits[NEWLINE]agent: OK, We need to be notified immediately when a person dies.you can not report a death or apply for survivors benefits online. You will need to call or visit a Social Security office.[NEWLINE]agent: Do you need more information on how to contact a Social Security representative?[NEWLINE]user: yeah[NEWLINE]agent: OK, you can call 1 - 800 - 772 - 1213 or TTY 1 - 800 - 325 - 0778, and you can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday.You can also visit your local Social Security office.[NEWLINE]user: and I can't in anyway do the death reporting or application online?[NEWLINE]agent: That is true, you can not report a death or apply for survivors benefits online and we should be notified immediately when a person dies.[NEWLINE][BOUNDARY][NEWLINE]user: Okay and when I report a death I can start the benefits application?[NEWLINE]agent: Are you getting benefits on your spouse's or parent's record?[NEWLINE]user: yes, on my spouse's record[NEWLINE]agent: You generally will not need to file an application for survivors benefits.We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death.We may be able to pay the Special Lump - Sum Death Payment automatically.[NEWLINE][BOUNDARY][NEWLINE]user: what would happen if I go in or call and I am missing some documents?


user: I need to know how to apply for benefits.[NEWLINE]agent: You need to notify us as soon as possible after the death.  There are several ways to do so.[NEWLINE]agent: Do you need to report a death?[NEWLINE]user: No, they already died.[NEWLINE]user: What do I do if I can't get the website to work right?[NEWLINE]agent: Most of the time the funeral home reports it, but there is also a phone number you can call.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you reporting a death?[NEWLINE]user: No, I'm just getting information.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to apply for benefits?


user: Hello there. I need some help. I've been looking at that Benefits Planner for survivors and I can't make sense out of many things.[NEWLINE]agent: It would be my pleasure to help you. You should know that when a person dies, we will be notified immediately, so you can not report a death or apply for survivors benefits online.[NEWLINE]agent: Did you want to report a death or to apply for benefits?[NEWLINE]user: No, I have no death to report. I'm just looking for information.[NEWLINE]user: My question is if I have to apply for survivors benefits or if I automatically get survivors status.[NEWLINE]agent: Unfortunately you can't apply for survivors benefits online, we automatically receive a report when a person dies.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know more about the process of reporting a death?[NEWLINE]user: Nah, no need for that. I just wanted some information, that's all.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you perhaps like to know about which documents you need to apply for benefits?


user: What if my spouse dies and they were on Socoal security[NEWLINE]agent: Sure, no problem, I will be glad to assist. We should be notified as soon as the person dies[NEWLINE]agent: Did you need to report a death or a change?[NEWLINE]user: Yes, my spouse has passed.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to fill anything out or file?[NEWLINE]agent: I am so sorry to hear that, my condolences. Generally you do not have to file anything[NEWLINE][BOUNDARY][NEWLINE]user: IS there a number to call to do this?[NEWLINE]agent: Yes there is, thank you for asking. It is 1-800-772-1213[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to make an appointment to come in and see if my benefits will change?[NEWLINE]agent: You will need to apply for survivors benefits[NEWLINE]user: Will I get retirement or disability benefits?


user: Hello, hope you are well. How do I obtain/qualify for survivor benefits?[NEWLINE]agent: Have you lost someone recently, did you want to apply online?[NEWLINE]agent: Please let me know if you need to report a death[NEWLINE]user: Yes I do need to report a death, how do I do so?[NEWLINE][BOUNDARY][NEWLINE]user: How is it verified?[NEWLINE]agent: It may be possible for your local Social Security office can contact your state Bureau of Vital Statistics and verify your information online at no cost to you[NEWLINE][BOUNDARY][NEWLINE]user: Will I need to file or apply for anything?[NEWLINE]agent: I will be glad to answer that for you You generally will not need to file an application for survivors benefits[NEWLINE]user: How soon should I apply for them?[NEWLINE]agent: you should apply for survivors benefits promptly because, in some cases, benefits may not be retroactive[NEWLINE]user: Why should I report a death?


user: If someone dies like my spouse where do i apply?[NEWLINE]agent: We should be notified immediately when a person dies[NEWLINE]user: What if I need to report a death?[NEWLINE]agent: call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I report it[NEWLINE]agent: If you are getting benefits on your spouse 's or parent 's record You generally will not need to file an application for survivors benefits[NEWLINE]user: Will I get one lump sum?[NEWLINE]agent: If you are getting benefits on your spouse 's or parent 's record You generally will not need to file an application for survivors benefits[NEWLINE]user: Do I need to apply if I get retirement?[NEWLINE]agent: You will need to apply for the survivors benefits[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need?


user: How doI apply for benefits?[NEWLINE]agent:  If you need to report a death or apply for benefits, [6] call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE]agent: Do you need to report a death?[NEWLINE]user: No I do not[NEWLINE][BOUNDARY][NEWLINE]user: What if I cannot verify my info online?[NEWLINE]agent: we can still help you get the information you need[NEWLINE][BOUNDARY][NEWLINE]user: You generally will not need to file an application for survivors benefits[NEWLINE]agent: You generally will not need to file an application for survivors benefits   We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need?[NEWLINE]agent: Please select the benefit you will be applying for from the list below to see what information and documents you may need when you apply[NEWLINE]user: what if I do not have all the documents needed?


user: How do survivors apply for benefits?[NEWLINE]agent: We should be notified imediately once a person dies; but you can't apply online for survivor benefits.[NEWLINE]agent: Do you need to report a death or apply for benefits?[NEWLINE]user: Yes, I need to report a death or apply for benefits.[NEWLINE]agent: Then you need to call 1800-772-1213 TTY 1-800-325-0778 and speak to a Social Security representative from 7 a.m. and 7 p.m. Monday through Friday. Or you can visit your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if you can't verify my information online?[NEWLINE]agent: We will still help you get the information you need even if can't verify online.[NEWLINE]user: Can my local Social Security office contact the state Bureau of Vital Statistics and verify my information online?[NEWLINE]agent: Yes, in most cases the local Social Security office can contact your state Bureau of Vital Statistic and verify the information online at no cost to you.[NEWLINE][BOUNDARY][NEWLINE]user: When will I need to report a spouse's or parent's death if I am all ready receiving benefits?[NEWLINE]agent: You generally will not need to file an application for survivors benefits because we will automatically change any monthly benefits you receive to survivors benefits after receive the death report.  Also, may be able to pay a Special Lump-Sum Death Payment.[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need to file for Child's or Spouses benefits?


user: Hi, i've been searching information about various social security procedures and i was wondering if there was any information directed to advocates or attorneys?[NEWLINE]agent: Are you a law professional or third party representative?[NEWLINE]user: Yeah, i'm an attorney.[NEWLINE]agent: Then, there's a few things you should be aware of.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, you can tell me later. Now i have a question. What use has the disability planner?[NEWLINE]agent: it's a useful toll that helps you to know how you can qualify and apply for benefits and to know what happens if an application is approved.[NEWLINE][BOUNDARY][NEWLINE]user: I almost thought the same. Now then, i need to find out more information about SSI, where do i find that?[NEWLINE]agent: That information can be found at What is a "Supplemental Security Income".[NEWLINE][BOUNDARY][NEWLINE]user: Hold on, need to check something. If i got it right, you said before that disability planner can help me to know how a person can qualify and apply for benefits, isn't?[NEWLINE]agent: That's correct. That's one of the goodies of that tool.[NEWLINE][BOUNDARY][NEWLINE]user: Are the medical requirements the same for the two programs related to disability?


user: I need help with disability.[NEWLINE]agent: I can help you with that! We have 2 different programs.[NEWLINE]agent: Which are you applying for?  For most people the medical requirements are the same.[NEWLINE]user: I don't think I fall into that quality.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information about advocates.[NEWLINE]agent: Are you the advocate?[NEWLINE]user: Yes, I'm helping someone else.[NEWLINE]agent: Great, what do you need to know?[NEWLINE][BOUNDARY][NEWLINE]user: Who qualifies for disability?[NEWLINE]agent: It can be anyone who has worked long enough, family members, or adult children is they were disabled before age 22.[NEWLINE]user: Is there more information on this?[NEWLINE]agent: Yes, you can find more at  " What Is Supplemental Security Income? "[NEWLINE]user: What information do I need to know to apply?[NEWLINE]agent: We need info about your medical condition, and work and education history.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else I should know as an advocate?


user: How will I get paid for my disability?[NEWLINE]agent: Sure! I will be glad to help you. We pay disability benefits under two programs[NEWLINE]user: Is it for all people?[NEWLINE]agent: the medical requirements are the same under both programs and disability is determined by the same process[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a list of attorneys to use for this?[NEWLINE]agent: YEs. An attorney can get the information needed if they are representing a person applying for benefits[NEWLINE]user: Ok thank you[NEWLINE][BOUNDARY][NEWLINE]user: Who is on disability? waht ages?[NEWLINE]agent: Studies show that just over one in four of today 's 20-year - olds will become disabled before reaching age 67.[NEWLINE][BOUNDARY][NEWLINE]user: What questions do you ask?[NEWLINE]agent:  we ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules[NEWLINE][BOUNDARY][NEWLINE]user: What will happen if you return to work?


user: Good day. I'm an attorney looking for some information.[NEWLINE]agent: Are you helping someone prepare an online Social Security benefit application then?[NEWLINE]user: No, that is not the case.[NEWLINE][BOUNDARY][NEWLINE]user: What I need to know is if the medical requirements for both the SSI and the SSDI are identical. Are they?[NEWLINE]agent: Yes, the medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: Hm, I figured that. While I'm here, I'd like to know what this disability planner can be used for. Can you explain it to me?[NEWLINE]agent: Of course. The disability planner helps you find out how you can qualify and apply for benefits and what happens if your application is approved, for example.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Where can I find more information?[NEWLINE]agent: Additional information about SSI can be found at "What Is Supplemental Security Income?"[NEWLINE][BOUNDARY][NEWLINE]user: (doesn't match)


user: Hello, I want to know some things about disability and supplemental security income. Can you help me out?[NEWLINE]agent: Of course. We pay disability benefits under two programs. One of them is the Social Security disability insurance program, which pays benefits to you and certain family members if you worked long enough and paid Social Security taxes. Your adult child also may qualify for benefits on your earnings record if he or she has a disability that started before age 22.[NEWLINE]agent: (not possible to ask a question)[NEWLINE]user: (not possible to confirm)[NEWLINE]agent: Yes, the medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: Oh. Does this mean I am not a special case?[NEWLINE]agent: Not at all. Studies show that just over one in four of today's 20-year-olds will become disabled before reaching age 67.[NEWLINE]user: Can Social Security support me with my disability?[NEWLINE]agent: Absolutely. While we spend a lot of time working to succeed in our jobs and careers, few of us think about ensuring that we have a safety net to fall back on should we become disabled. This is an area where Social Security can provide valuable help to you.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds great. But if I request your aid, do I have to prove my disability somehow?[NEWLINE]agent: Whether you apply for Social Security disability or SSI, we ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules.[NEWLINE][BOUNDARY][NEWLINE]user: I already thought so. And how exactly is this disability planner going to help me?


user: I have an attorney, can he speak on my behlaf?[NEWLINE]agent:  If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an online Social Security benefit application[NEWLINE]user: oh ok that does not apply to me[NEWLINE][BOUNDARY][NEWLINE]user: How do you pay?[NEWLINE]agent: We will ask you a few questions[NEWLINE]user: Are the rules the same for both of them?[NEWLINE]agent:  Whether you apply for Social Security disability or SSI[NEWLINE][BOUNDARY][NEWLINE]user: How is this determined?[NEWLINE]agent: While we spend a lot of time working to succeed in our jobs and careers[NEWLINE]user: WHat are the statistics?


user: Can someone else do the application for me?[NEWLINE]agent: Yes, advocates, attorneys and representatives can fill out the application for someone else.[NEWLINE]user: Yes, I need someone to help me fill it out.[NEWLINE]agent: You can have someone help you.  There are a few things they will need to know.[NEWLINE][BOUNDARY][NEWLINE]user: Are medical requirements the same for SSI and Disability?[NEWLINE]agent: Yes, both programs have the same requirements for medical.[NEWLINE]user: What kinds of things do you ask?[NEWLINE]agent: We need information about about your medical, work and educational history.[NEWLINE][BOUNDARY][NEWLINE]user: What does the disability planner do?[NEWLINE]agent: It tells you how to qualify and apply for benefits and tells what to do if you're approved.[NEWLINE]user: How do I know what will happen if I go back to work?


user: What do I need to know about Disability and Supplemental Security Income?[NEWLINE]agent: We pay disability benefits under Social Security disability insurance program to you and certain family members if you worked long enough and paid into Social Security taxes.  Your adult child may also qualify for benefits on your earnings record if he or she has a disability that started before age 22.[NEWLINE]user: For most people what are the medical requirements?[NEWLINE]agent: The medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE]user: Is there a difference in information needed for Social Security disability or SSI?[NEWLINE]agent: We ask you for the same information about your medical condition, work, and education history when apply for disability and SSI.[NEWLINE][BOUNDARY][NEWLINE]user: What information is there for advocates, attorneys, and third parties?[NEWLINE]agent: If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an application do you know what is needed?[NEWLINE]user: Yes, I know what is needed for an Advocate, Attorney, or Third Party Representative.[NEWLINE]agent: Do you know things needed about Advocate, Attorney, or Third Party Represetative?[NEWLINE][BOUNDARY][NEWLINE]user: Can Social Security help me know if I have a safety net to fall back on should I become disabled.


user: I need help with the security on my account, please.[NEWLINE]agent: Are you trying to verify online?[NEWLINE]user: Yes, I don't understand how to do it.[NEWLINE]agent: I'm glad you asked! We take security very seriously.[NEWLINE]agent: Are you logging in the first time?[NEWLINE]user: No, I just want to access my info.  I don't care about protecting my information.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if the email I got is really from you?[NEWLINE]agent: Our emails have a ".gov" address.[NEWLINE]user: What if the email address ends in something else?[NEWLINE]agent: You should be careful about opening and responding to it.[NEWLINE][BOUNDARY][NEWLINE]user: How do you know it's me accessing my account?[NEWLINE]agent: We use a new identity verification process.[NEWLINE][BOUNDARY][NEWLINE]user: How can I know if the link is real or phishing?


user: I don't understand what kind of protection you have in place.[NEWLINE]agent: Are you trying to verify your identity online?[NEWLINE]user: Yes, I can't get it to work.[NEWLINE]agent: We have these measures in place to keep your sensitive information safe.[NEWLINE]agent: Are your worried about your info being protected?[NEWLINE]user: Yes.  I don't want just anyone getting into my account.[NEWLINE]agent: We have a new verifying process in place to make sure that doesn't happen.[NEWLINE][BOUNDARY][NEWLINE]user: I think I got a phishing email pretending to be you.  What do I do?[NEWLINE]agent: Are you certain it didn't come from Social Security?[NEWLINE]user: No, I don't know how to tell.[NEWLINE][BOUNDARY][NEWLINE]user: Is it supposed to end in.gov?


user: I don't understand the protection features.[NEWLINE]agent: Are you trying to verify online?[NEWLINE]user: Yes, and I can't get it to move forward.[NEWLINE]agent: We have an extensive security system in place to keep your info safe.[NEWLINE]user: How are you doing that?[NEWLINE]agent: We have a new identity verification process.[NEWLINE]user: What do I have to do now?[NEWLINE]agent: You need to sign in with a username and password.[NEWLINE]user: Why do I have to do all that?[NEWLINE]agent: It provides extra security for you.[NEWLINE]user: So it verifies who I am?[NEWLINE]agent: Yes, it verifies who you are to protect your sensitive information.[NEWLINE][BOUNDARY][NEWLINE]user: How can I tell if an email is really from you?[NEWLINE]agent: If the web address says.gov/  and the / should always be there.[NEWLINE]user: Do all of your emails say.gov?


user: I can't figure out the protection on my account.[NEWLINE]agent: Do you need to verify your identity online?[NEWLINE]user: Yes, I'm stuck at the verification process.  Why is it here?[NEWLINE]agent: We want to make sure your sensitive information stays protected.[NEWLINE]user: How are you protecting me?[NEWLINE]agent: We implemented a new verification process.[NEWLINE][BOUNDARY][NEWLINE]user: The link in my email looks okay.  Is it safe?[NEWLINE]agent: Not always.  Links in an official email always direct to an official site.[NEWLINE][BOUNDARY][NEWLINE]user: Can I verify through email?[NEWLINE]agent: Yes, make sure you add NO-REPLY@ssa.gov to your contact list.  Otherwise the verification link might go to spam.[NEWLINE][BOUNDARY][NEWLINE]user: So how do I know if it's a real email from you?


user: I have questions about your security.[NEWLINE]agent: Are you trying the online verification process?[NEWLINE]user: Yes, I don't understand it.[NEWLINE]agent: Okay.  The process is there to make sure your information in protected.[NEWLINE]agent: Isn't important to you that we protect your information?[NEWLINE]user: Yes, I need to know my info is safe.[NEWLINE]agent: We have a new process to verify your identity.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't want an online account?[NEWLINE]agent: Are you unable to create an online account?[NEWLINE]user: I don't know if I want to.[NEWLINE]agent: That's fine, you can still come into the office to create an account.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do in the new process?


user: I need information on protecting my Social Security and other personal information.[NEWLINE]agent: Are you familiar with our online identity verification process?[NEWLINE]user: Yes, I'm aware of it, but I'd like more information.[NEWLINE]agent: Protecting your personal information is one of our most important responsibilities and we take it very seriously. To ensure we succeed, we have a cybersecurity program in place.[NEWLINE]user: How else do you protect my identity?[NEWLINE]agent: We've implemented a new id verification process.[NEWLINE]user: What does this new process entail?[NEWLINE]agent: The new id verification process will require extra steps to protect your information.[NEWLINE][BOUNDARY][NEWLINE]user: What is a mySocial Security account?[NEWLINE]agent: If you are receiving emails to create a mySocial Security account, please do not comply. These are phishing emails used by internet scam artists to trick you into giving away personal information.[NEWLINE][BOUNDARY][NEWLINE]user: How does the new sign in process work?


user: Is my information safe on this site?[NEWLINE]agent: Yes, are you trying to verify your identity online?.[NEWLINE]user: Yes, and I want to make sure it's safe.[NEWLINE]agent: We have an extensive cybersecurity system in place to protect you.[NEWLINE]user: How do you protect it?[NEWLINE]agent: We have a new identity verification process.[NEWLINE][BOUNDARY][NEWLINE]user: How can I tell if an email is legit?[NEWLINE]agent: You can verify the sender, hover over the from address to see if it's the same as the sender.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I get a fake email from someone claiming to be Social Security?[NEWLINE]agent: Are you uncertain if an email came from us?[NEWLINE]user: Yes, it looks fake.  The spelling is off.[NEWLINE]agent: Do not respond to it, forward it to our team.[NEWLINE][BOUNDARY][NEWLINE]user: Can I come into an office to set up my account?


user: Hello, I hope you are well. How are my benefits protected[NEWLINE]agent: Did you do the online identity verification process?[NEWLINE]user: yes.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you make an account online?[NEWLINE]user: What if I cannot or do not want to do that?[NEWLINE][BOUNDARY][NEWLINE]agent: You may visit the local office and make one in person[NEWLINE]user: Ok thank you[NEWLINE]agent: You are welcome. You ccan also add extra security, would you like more information?[NEWLINE][BOUNDARY][NEWLINE]user: Is it safe to do this online?[NEWLINE]agent: I can assure you it is very safe. One of our most important responsibilities is protecting your investment and personal information[NEWLINE]user: Is it really secure?


user: Help me with divorce and retirement please[NEWLINE]agent: are you divorced?[NEWLINE]user: Yes I am[NEWLINE]agent: Did your marriage last 10 years or longer?[NEWLINE]user: no it didn't[NEWLINE]agent: are you currently unmarried?[NEWLINE]user: yes[NEWLINE]agent: OK, If you are divorced, but your marriage lasted 10 years or longer you can receive benefits on your ex - spouse 's record even if they have remarried if certain conditions are met.[NEWLINE]user: and if my ex's benefits are higher?[NEWLINE]agent: f you are eligible for retirement benefits on your own record and divorced spouse 's benefits, we will pay the retirement benefit first.If the benefit on your ex - spouse 's record is higher, you will get an additional amount on your ex - spouse 's record so that the combination of benefits equals that higher amount.[NEWLINE]user: and what if that changes?[NEWLINE]agent: Yes, you would get an additional amount on your ex - spouse 's record so that the combination of benefits equals that higher amount.[NEWLINE]user: Your ex - spouse is entitled to Social Security retirement or disability benefits ; [8] andp   [9] The benefit you are entitled to receive based on your own work is less than the benefit you would receive based on your ex - spouse 's


user: I need to know more about retirement.[NEWLINE]agent: We can help you with that! Are you divorced?[NEWLINE]user: Yes, I am.[NEWLINE]agent: How long did your marriage last?  Was it more than 10 years?[NEWLINE]user: No, shorter than that.[NEWLINE]agent: Are you unmarried?[NEWLINE]user: Correct, I'm not married.[NEWLINE]agent: Then, if your marriage lasted at least 10 years, you can receive benefits.[NEWLINE]user: If my ex-husband is eligible, then am I eligible?[NEWLINE]agent: Yes, if the marriage lasted long enough.[NEWLINE]user: If I am eligible on my own and as a spouse, which do I get?


user: I have questions about retirement.[NEWLINE]agent: Okay, are you divorced?[NEWLINE]user: Not currently.[NEWLINE]user: How can I tell if my earnings will change the benefit amount?[NEWLINE]agent: We have an online calculator to help you.[NEWLINE]user: Will it show me how benefits will be affected?[NEWLINE]agent: Yes, it will![NEWLINE]user: Can I collect benefits if I'm married to someone else?[NEWLINE]agent: You can if the later marriage is over or deceased.[NEWLINE]user: What if my ex remarried?[NEWLINE]agent: You can in certain situations.[NEWLINE]user: If I work, is there a benefit limit?[NEWLINE]agent: Yes, benefit limits apply if you continue to work.[NEWLINE]user: What if my later marriage was annulled?


user: Hey there. I need some help with the Benefits Planner for my retirement.[NEWLINE]agent: Of course. First, could you tell me if you are divorced?[NEWLINE]user: Yes. In fact, I have been divorced from my former husband a year ago.[NEWLINE]agent: I understand. Did your marriage last 10 years or longer?[NEWLINE]user: No, less. Much less. We've been together for a year, then we married and this lasted for another four years. A year ago, in July we had a big argument and in September last year we eventually divorced.[NEWLINE]agent: I see. Are you currently unmarried then?[NEWLINE]user: Yes, I haven't remarried since then.[NEWLINE]agent: In that case you fulfill one of the requirements, but you still need to have been married for 10 years or longer to receive benefits.[NEWLINE]user: That's a bummer, but I understand. If that would have been the case, would I have gotten more retirement benefits?[NEWLINE]agent: Yes. If you fulfill the requirements, you get an additional amount on your ex-spouse's record so that the combination of benefits equals that higher amount.[NEWLINE]user: Damn. If I had known that, I wouldn't have divorced him so early. I would have gotten a higher amount, right?[NEWLINE]agent: Correct. You would have gotten an additional amount on your ex-spouse's record.[NEWLINE]user: But only if the benefit on my ex-husbands record is higher, yes?


user: I have questions about the benefits planner for my retirement.[NEWLINE]agent: Of course. Can you tell me if you are divorced?[NEWLINE]user: Yes, I am.[NEWLINE]agent: I understand. Did your marriage last 10 years or longer then?[NEWLINE]user: Yes, me and my former husband have been married for 12 years until I decided to get a divorce. 12 years too many if you ask me.[NEWLINE]agent: In that case you can receive benefits on your ex-spouse's record even if they have remarried, provided you meet the conditions.[NEWLINE]user: Does that mean my ex needs to be entitled to Social Security retirement benefits?[NEWLINE]agent: Yes. In addition to that your marriage must have lasted 10 years or longer.[NEWLINE]user: It did, so what if my former husband had more benefit on his record?[NEWLINE]agent: Then you will get an additional amount on your ex-spouse's record so that the combination of benefits equals that higher amount.[NEWLINE]user: Ah, that's what I thought. And you said that I can still receive benefits, even if my ex-husband has remarried?


user: I need help with retirement benefits.[NEWLINE]agent: Are you and your spouse divorced?[NEWLINE]user: Not currently.[NEWLINE]user: Is there a limit if I'm still working?[NEWLINE]agent: Yes, the benefit earnings limit still applies.[NEWLINE]user: If I'm eligible for benefits for me and my ex-spouse, which do I get?[NEWLINE]agent: Your retirement benefits would be paid first.[NEWLINE]user: What if my ex's benefits are higher?[NEWLINE]agent: You'll get the difference, so the combination is equal to the higher amount.[NEWLINE]user: What if my ex re-married?


user: I need help with retirement benefits.[NEWLINE]agent: Are you divorced?[NEWLINE]user: No, I'm currently married.[NEWLINE]user: If I work and am eligible, how does it affect benefits?[NEWLINE]agent: We have a calculator you can put your information in to see how payments would be affected.[NEWLINE]user: It shows what happens to benefit payments if I still want to work?[NEWLINE]agent: Yes, it will show you what the numbers will look like.[NEWLINE]user: Is there a limit as to how much I can earn if I work?[NEWLINE]agent: Yes, the retirement benefit earnings limit applies.[NEWLINE]user: Should I apply for benefits on my records or my ex's?


user: What if I am divorced? Do I get benefits?[NEWLINE]agent: are you divorced?[NEWLINE]user: no I am not[NEWLINE]agent: ok no problem[NEWLINE]user: What if i were divorced?[NEWLINE]agent: If you are divorced, but your marriage lasted 10 years or longer, you can receive benefits on your ex - spouse 's record even if they have remarried if[NEWLINE]user: oh ok I am not divorced.[NEWLINE]agent: I am 62 years old though, does that matter?[NEWLINE]user: yes I am[NEWLINE]agent: Were you married for 10 plus years?[NEWLINE]user: What if I was?


user: Hi There! I'm searching for information, I want to know if I can file an appeal if my SSI application was denied.[NEWLINE]agent: You can do that for sure. You can use our online tool.[NEWLINE]agent: Have we denied your application recently?[NEWLINE]user: Yeah, it was a little time ago.[NEWLINE]agent: Ok. Then, you can file an SSI appeal using the online tool, as said before.[NEWLINE]user: What can i do if i need more information about it?[NEWLINE]agent: If you need more guidance, just read how to appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I'll have to look at it if i need it. Say, do you happen to have some application for children with disability?[NEWLINE]agent: Sorry, right now we don't have an online application for that kind of benefits. But, you can visit Apply for Disability Benefits Child Under age 18 section to apply for your child.[NEWLINE][BOUNDARY][NEWLINE]user: Very well, i'll make sure to check that out. So, just to check this all right, Can i file this appeal for my application via online without any problem, can i??[NEWLINE]agent: That's correct, as said before.[NEWLINE][BOUNDARY][NEWLINE]user: Lets say i go through all the online process, what happens next? what's the next step on this?[NEWLINE]agent: Well, once you finish your online application, you can expect than a social security representative contacts you for any additional information needed for the application process.[NEWLINE]user: That would be after this online thing, right?


user: Can I appeal if my SSI application is denied?[NEWLINE]agent: Yes, you can.[NEWLINE]agent: was your application denied?[NEWLINE]user: Yes, it was.[NEWLINE]agent: You can file an appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: Please, give me a number where I can call to get an appointment to file an application.[NEWLINE]agent: Sure, you can call to 1-800-772-1213 or use our TTY number (if needed) 1-800-325-0778 from 7 a.m. to 7 p.m and from Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more info on how to file an appeal online.[NEWLINE]agent: You can read more about it online.[NEWLINE]user: Where?[NEWLINE]agent: Just read the section on how to appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: Can I do the online application for my disabled kid?


user: If my SSI application was denied am I allowed to dispute it?[NEWLINE]agent: Yes, you have the right to appeal the denial.[NEWLINE]agent: Have we denied one of your SSI applications recently?[NEWLINE]user: Yes, you guys denied my last SSI application that I sent in, what should I do next?[NEWLINE]agent: You can file an SSI appeal online.[NEWLINE]user: Is there somewhere where I can read more information regarding this?[NEWLINE]agent: Yes, you click on the link titled "How To Appeal A Decision" to learn more.[NEWLINE][BOUNDARY][NEWLINE]user: I need to call you guys because I have a lot of questions. What number can I reach you at?[NEWLINE]agent: You can call us at 1-800-772-1213.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know if my online application for disability benefits went through?[NEWLINE]agent: A social security agent will contact you for additional information needed for the application.[NEWLINE]user: Are there other ways to apply besides doing it online?[NEWLINE]agent: Yes, you can schedule an appointment with a local social security office or call us at 1-800-772-1213 Monday through Friday from 7am to 7pm.[NEWLINE][BOUNDARY][NEWLINE]user: Who does the supplemental Security Income pay out to?


user: What happens if my SSI application is denied?[NEWLINE]agent: If your application is denied, you can then appeal it.[NEWLINE]agent: Has your application been denied?[NEWLINE]user: Yes, it has.[NEWLINE]agent: Sorry to hear that. Your next step will be to file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: How do I educate myself more about the process it takes to get Disability Benefits?[NEWLINE]agent: Our Disability Benefit page can help you with that.[NEWLINE][BOUNDARY][NEWLINE]user: Can I file an appeal now?[NEWLINE]agent: Absolutely.[NEWLINE]user: How can I find out more information about appeals and why my application was denied?[NEWLINE]agent: You can learn more about appeals by reading "how to appeal a decision" on our website.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I'm eligible for Social Security and Retirement Benefits, as well as SSI?


user: How do I apply for SSI if I'm over 65 years of age?[NEWLINE]agent: For people age 65 and older, you can call at 1-800-772-1213.[NEWLINE]user: Is this the number to apply for SSI?[NEWLINE]agent: Yes, that is correct.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if my application is denied?[NEWLINE]agent: If this is the case, you are able to appeal it.[NEWLINE]agent: Has your SSI application been denied?[NEWLINE]user: Yes, it has.[NEWLINE]agent: To begin the appeal process, go online and file an SSI appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Does it have to be done online?[NEWLINE]agent: No, you can also schedule an appointment at your local Social Security office.[NEWLINE]user: How do I know if I'm eligible for SSI?


user: HEllo, my SSI was denied, and I am upset about it, can  I file an appeal or something?[NEWLINE]agent: I am sorry to hear that. Yes you may reapply.[NEWLINE]agent: Would you like to know how to do that?[NEWLINE]user: Yes please that would be wonderful.[NEWLINE]agent: Okay  no problem. You can file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: THank you, I have another question, I  have a disability, how do I apply?[NEWLINE]agent: Sure. You can apply online[NEWLINE][BOUNDARY][NEWLINE]user: Where can I learn more about that?[NEWLINE]agent: Click here to learn more about SSI[NEWLINE][BOUNDARY][NEWLINE]user: Where can I learn more about appealing online?[NEWLINE]agent: Read about that here.[NEWLINE][BOUNDARY][NEWLINE]user: Can I schedule an appointment?


user: Hello! Hope you are well? I was just wondering how I go about applying?[NEWLINE]agent: THank you I am well, hope you are too. You can now file for Supplemental Security Income SSI online but only if you meet certain requirements[NEWLINE]user: DO I have to be 65 years old[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: If I am denied can I file an appeal?[NEWLINE]agent: Yes[NEWLINE]agent: Were you denied?[NEWLINE]user: How do I do it?[NEWLINE]agent: you can file an SSI appeal online[NEWLINE]user: Where can I learn more?[NEWLINE]agent:  To learn more read how to appeal a decision[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. I am hard of hearing is there a TTY number to call?


user: Can a person file an appeal if it was denied?[NEWLINE]agent: Yes[NEWLINE]agent: You can file an SSI appeal online.[NEWLINE]user: Mine was denied what do I do?[NEWLINE]agent:  you can file an SSI appeal online.[NEWLINE]user: ok thanks[NEWLINE]agent: ok great[NEWLINE]user: can I file an appeal?[NEWLINE]agent:  Yes[NEWLINE][BOUNDARY][NEWLINE]user: can an adult with a disability apply online[NEWLINE]agent: You can also schedule an appointment with a local Social Security office to file an application[NEWLINE]user: can I call?


user: Can I file an appeal my SSI application was denied?[NEWLINE]agent: yes[NEWLINE]agent: Was the denial recent?[NEWLINE]user: Yes[NEWLINE]agent: you can file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: I also need to apply for a child with a disability under 18[NEWLINE]agent: You can complete the online Child Disability Report if you are ready to apply now[NEWLINE][BOUNDARY][NEWLINE]user: When can I schedule an appointment with my local SS office to file an application?[NEWLINE]agent: You can schedule an appointment with a local Social Security office to file an application by calling  1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 7 a.m. to 7 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I learn more about filing an appeal?[NEWLINE]agent: Read how to appeal a decision[NEWLINE][BOUNDARY][NEWLINE]user: Who qualifies for  SSI benefits


user: Hello there, I need to know if I can file an appeal if my application was rejected.[NEWLINE]agent: Of course, you can.[NEWLINE]agent: Was your SSI application recently denied?[NEWLINE]user: No, not recently. It's been some time ago, actually.[NEWLINE]agent: Do you want to learn more about filing an appeal?[NEWLINE]user: Yes, that'd be nice.[NEWLINE]agent: In that case you should read the section "how to appeal a decision".[NEWLINE]user: Sure, but can you walk me through the process?[NEWLINE]agent: Of course.[NEWLINE]user: Good, so can you tell me if it's possible to file an SSI appeal online?[NEWLINE]agent: Yes, it is possible to file an SSI appeal online.[NEWLINE]user: Great, where can I find out how to file an appeal then?[NEWLINE]agent: You can read how to appeal a decision online.[NEWLINE][BOUNDARY][NEWLINE]user: One last question, is there a way to schedule an appointment so I can apply in a local office instead of online? The process confuses me.


user: I would like to know how to apply for SSI Benefits online.[NEWLINE]agent: It is now possible to file for Supplemental Security Income SSI online but only if you meet certain requirements.[NEWLINE]user: And what criteria are these?[NEWLINE]agent: Is your age between 18 and 65?[NEWLINE]user: Yes, I'm 62.[NEWLINE]agent: You are also eligible to file online for SSI if you have never been married.[NEWLINE]user: I am married.[NEWLINE]agent: Well then in your case you cannot file for Supplemental Security Income SSI online.[NEWLINE][BOUNDARY][NEWLINE]user: Will I get SSI when I turn 65?[NEWLINE]agent: Possibly. SSI benefits are payable to people 65 and older without disabilities who meet the financial limits.[NEWLINE]user: Can I receive both if I'm eligible?


user: Greetings and good evening. I'm searching for disability requirements, specifically for adults, can you help me on that?[NEWLINE]agent: You have come to the right place. We can help you out with that. As you may already know, you can file a Supplemental Security Income after meeting certain requirements, such as being between ages of 18 and 65.[NEWLINE][BOUNDARY][NEWLINE]user: Aha, O.K. Just a moment, before you continue. I know this is going way ahead but, if my request is denied, can I get an appeal?[NEWLINE]agent: Well, in fact, you can. You can learn more about it in the proper section of our guides.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, right, now  we are talking. What needs to do a person of 65 or more to apply then?[NEWLINE]agent: Just something as simple as give us a call at 1-800-772-1213. There we can talk and arrange things up.[NEWLINE][BOUNDARY][NEWLINE]user: But, is a call the only way? Can't I set up an appointment?[NEWLINE]agent: yes, you can do that. Schedule an appointment with a Social Security office so you can file an application. All you have to do is Call us at 1-800-772-1213 and set everything up.[NEWLINE]user: O.k, at least I have options then. So, you can tell me what are those requirements for adult with disability that i asked before?[NEWLINE]agent: Well, sure. I think i said to you that one of those requirement was having certain age so, Are you between ages of 18 and 65?[NEWLINE]user: Yes, I'm between those ages.[NEWLINE]agent: Are you married?[NEWLINE]user: No, never did that.


user: Can I apply online for an adult with a disability?[NEWLINE]agent: It is possible for you to file Supplemental Security Income or SSI online but you really have to meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Are SSI benefits payable to people 65 and older?[NEWLINE]agent: Yes, SSI benefits are payable to people 65 and older without disabilities who meet the financial limits.[NEWLINE][BOUNDARY][NEWLINE]user: Can I file a child's disability claim online?[NEWLINE]agent: At this time Social Security for Children's benefits are not yet allowed to apply online.[NEWLINE][BOUNDARY][NEWLINE]user: If you recently denied by SSI application can I file an appeal?[NEWLINE]agent: Yes, you can file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: When would I be eligible to file online for SSI?[NEWLINE]agent: Are you between the age of 18 and 65?[NEWLINE]user: Yes, I am in that age frame.[NEWLINE]agent: Have you never been married?[NEWLINE]user: No, i am married.


user: I was told a disabled person can do their SSI application online, is that true?[NEWLINE]agent: They can now file for Supplemental Security Income online but only if they meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Do you guys have a TTY phone number for someone that is deaf?[NEWLINE]agent: Yes, you can call TTY 1-800-325-0778[NEWLINE][BOUNDARY][NEWLINE]user: can you also apply online for a disabled kid?[NEWLINE]agent: Yes, you can complete the online Child Disability Report when you are ready to apply[NEWLINE][BOUNDARY][NEWLINE]user: do only disabled people get SSI?[NEWLINE]agent: People 65 and older without disabilities who meet the financial limits could also be eligible for SSI benefits.[NEWLINE][BOUNDARY][NEWLINE]user: can we apply online?[NEWLINE]agent: Is the person applying between the ages of 18 and 65?[NEWLINE]user: no she is 68


user: Hi there. I am looking information about the social security benefits for an adult with a disability, I hope you can help me to get some of the information I need.[NEWLINE]agent: Don't worry, we are here to help you. If that's your case, you can try to file for supplemental security income online, but also having others certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: I see... Is this affected by the age?[NEWLINE]agent: Yes, In case, the adult be at age of 65 or older, is better if you call us at the 1-800-772-1213.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see, but what if the person is not that old?[NEWLINE]agent: Is the adult between the ages of 18 and 65?[NEWLINE]user: Well, in this case, no. But I was curious of what could happens.[NEWLINE]agent: If the person is not in that age range, then won't be able to apply online to the benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, but what happens if we find out that you reject the application?[NEWLINE]agent: if that's the case, the best thing you can do is learn how to appeal this decision.[NEWLINE][BOUNDARY][NEWLINE]user: I see. I have that in mind in case we need it. Well, but where can I start the application?


user: I need information about SSI.[NEWLINE]agent: Sure. The SSI or Supplemental Security Income program is used to pay benefits to adults and children who have limited income and resources.[NEWLINE][BOUNDARY][NEWLINE]user: Can I appeal if my SSI application is denied?[NEWLINE]agent: Yes, you can.[NEWLINE]agent: Was your SSI application recently denied?[NEWLINE]user: Yes, it was.[NEWLINE]agent: You can file an appeal online. You can read more on how to appeal the decision.[NEWLINE][BOUNDARY][NEWLINE]user: Can I file an online application from the Northern Mariana Islands?[NEWLINE]agent: Yes, you can if you meet the rest of the requirements.[NEWLINE]user: And to do it in a local social security office do I have to schedule an appointment first?[NEWLINE]agent: Yes, you can do it by calling to 1-800-772-1213 or to our TTY (if needed) 1-800-325-0778 from 7 a.m. to 7 p.m and from Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Can people older than 65 get SSI benefits?[NEWLINE]agent: Yes, people 65 and older without disabilities can get SSI benefits if they meet the financial requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a phone number for people 65 or older that want to apply for SSI?