user: Hi there. I was looking information related to which persons can drive in the in the state of new york.[NEWLINE]agent: Do you want to drive a car or a motorcycle?[NEWLINE]user: I'm not very sure yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I have a learner permit, what need I do next?[NEWLINE]agent: You must follow new york state permit restrictions.[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing to consider when it comes to driving privileges. What exactly are those requirements?[NEWLINE]agent: Your driving privileges will vary depending on which of the following three geographic regions you will be driving insUpstate New York which is defined as any county north of the NYC border[NEWLINE][BOUNDARY][NEWLINE]user: Is it necessary for me to abide the New York State restrictions even though I'm just attending school in New York?[NEWLINE]agent: That's right. Students from other states or from other nations who attended school in new york state are normally not considered new york resident.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any contact with drivers from other countries? Even though my taxes are paid in another state, am I still considered a resident of my new state?[NEWLINE]agent: Technically, if you pay taxes or your children attend school in another state, a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.[NEWLINE][BOUNDARY][NEWLINE]user: So, being a resident of New York and once I pass the practical exam, what will happen?[NEWLINE]agent: Once you pass it. You must give your foreign driver license to the dmv road test examiner, so it be destroyed after 60 days.[NEWLINE]user: And what happens if I become a new york resident?[NEWLINE]agent: In that case, you must get a new york state driver license within 30 days.[NEWLINE][BOUNDARY][NEWLINE]user: But I be able to to still use my learner license, no matter if is not from new york?


user: Hello there. I'd like some general information about who is allowed to drive in NY, please.[NEWLINE]agent: Do you want to know the requirements to drive a car or motorcycle in New York State?[NEWLINE]user: Yes, please tell me.[NEWLINE]agent: You must be at least 16 years old and have a valid New York State driver license or learner permit.[NEWLINE]user: So if I'm 17 years old I can drive a vehicle?[NEWLINE]agent: Yes, if you have a valid New York State driver license or learner permit.[NEWLINE][BOUNDARY][NEWLINE]user: What kind of identification do I carry if I'm looking for a Standard license that says "NOT FOR FEDERAL PURPOSES"?[NEWLINE]agent: In this instance, you must bring your current NY State license as proof of identity[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my license was issued before October 30, 2017 and is not Enhanced?


user: hello i would like information about driver's licenses for non-residents of new york[NEWLINE]agent: Do you want information about driver's licenses from other states and foreigners?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want information from Visitors from other countries?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want information about student licenses?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Want information on out-of-state student licenses?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can students from other states be considered New York residents?[NEWLINE]agent: Students from other states or from other nations who attend school in New York State are not normally considered residents of New York State.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about At the DMV. What is the protocol at the DMV for exchanging licenses?[NEWLINE]agent: You will need to pass a vision test or bring a completed Eye Test Report with you.  You will then surrender your old license along with providing proof of identity.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the vision examination, what if i pass the test?


user: Hello, I would like to have information about the licenses of people who are not New York residents[NEWLINE]agent: Do you want information about driver's licenses from other states and foreigners?[NEWLINE]user: Yes[NEWLINE]agent: You can drive in New York State with a valid driver's license from another state or country. You do not need to apply for a New York State driver's license unless you become a New York State resident.[NEWLINE]agent: Do you have a driver's license from another country?[NEWLINE]user: Yes[NEWLINE]agent: If you have a driver's license from another country, you don't need to have an International Driving Permit, but it is useful. The permit verifies in multiple languages that you have a valid driver's license. Police officers who cannot read the language of their foreign driver's license will be able to read the permit.[NEWLINE][BOUNDARY][NEWLINE]user: OK good. Now, regarding valid driver's license. Can I use my Pennsylvania learner permit to drive in New York[NEWLINE]agent: Yes, but you must obey any restrictions imposed by the state that issued your permit and any New York State rules in place.[NEWLINE][BOUNDARY][NEWLINE]user: And what do I do if you intend to return to your home country and need my international driver's license?[NEWLINE]agent: In that case ask the test drive examiner how to make sure your foreign driver's license is not destroyed.[NEWLINE][BOUNDARY][NEWLINE]user: I see. I'd like to know if I choose to get a New York driver license what will happen to my foreign driver license?


user: Hello, I would like to have information about the licenses of people who are not New York residents[NEWLINE]agent: Do you want information about driving licenses from other states and foreigners?[NEWLINE]user: Yes[NEWLINE]agent: You can drive in New York State with a valid driver's license from another state or country. You do not need to apply for a New York State driver's license unless you become a New York State resident.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more for about New York. Thanks! What should I practice for my exam?[NEWLINE]agent: You should be practicing "everything": steering, acceleration, braking, speed, clutch... etc. But if you ask what are the most important things, I can tell you Steering, and Acceleration.Make sure to steer smoothly whether you are driving straight ahead, turning or backing up, and moderate and smoothly acceleration are key![NEWLINE][BOUNDARY][NEWLINE]user: If I want to change my license from one class to another (in the near future), would I need a Pre-Licensing Course certificate?[NEWLINE]agent: No. You don't need a PLCC, as long as you have a valid NY state driver license you can apply to change your class.[NEWLINE][BOUNDARY][NEWLINE]user: One more question, you said before that accelerating smoothly and moderately was key, but what if I have to drive on a highway in my test? I can't go moderately, since all the vehicles will be honking since I'm going slow.


user: Hello, I would like to know what requirements must be met by anyone who wants to drive a vehicle here in the state of New York[NEWLINE]agent: Do you want to drive a car or motorcycle in New York State?[NEWLINE]user: Yes[NEWLINE]agent: should   be at least 16 years old 1 and   have a valid New York State driver's license or learner's permit[NEWLINE][BOUNDARY][NEWLINE]user: Can you clarify for me, under the current rules, do I have to completely stop a vehicle before I reach an intersecting street under New York law?[NEWLINE]agent: Yes, your vehicle needs to come to a full halt.[NEWLINE][BOUNDARY][NEWLINE]user: That's what I thought. So, I've been interested in a pre-licensing course. What does it contain and how can I find one?[NEWLINE]agent: The pre-licensing course is a classroom course approved by the DMW and will provide knowledge you will find useful as a driver. Many topics are covered by the course, for example driving within the highway transportation system.[NEWLINE]agent: I can help you find providers in your area.[NEWLINE]user: Yes, please. Where can I take the course?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Also, what happens if I successfully complete it?


user: Hello there. I would like to know who is allowed to drive a car in NY. Can you please answer a few questions?[NEWLINE]agent: Of course. Do you want to drive a car or motorcycle in New York State?[NEWLINE]user: No. I'm going to visit NY with a rental car and that's why I need information.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I already own a drivers license myself, but I'm from abroad. Do I need a special license to drive in NY?[NEWLINE]agent: In that case, you do not need a New York State license to drive in New York State. You should only apply for a New York State driver license if you become a resident of New York State.[NEWLINE][BOUNDARY][NEWLINE]user: I need to figure out who has to recertify or adjust their repayment plan. Who should be in charge of finishing this?[NEWLINE]agent: That's would be a judge doing to determine that. Most probable outcome is not, as by traffic law, all those who are from another state or country are not considered NY residents.[NEWLINE][BOUNDARY][NEWLINE]user: What if I did not have a license in my home country and wanted to obtain a New York State driver's license, is there any way to facilitate the license process by showing the previous one?[NEWLINE]agent: In that case you would have to pass a written test, complete a 5-hour pre-licensing course and pass a road test.[NEWLINE]user: ok, now regarding the driver's license, if i live in two states should i change my license?[NEWLINE]agent: No, you do not need to apply for a New York State driver license until you become a New York State resident.[NEWLINE][BOUNDARY][NEWLINE]user: I have another concern about New York people. Is this something that all New Yorkers have to deal with?[NEWLINE]agent: Are you planning to become a New York State resident?[NEWLINE]user: No, I'm just going to visit NY and wanted to use a rental car.[NEWLINE]agent: Do you have a valid driver license issued by another U.S. state or territory, federal district or Canadian province?[NEWLINE]user: Yes, I do.


user: What is a TNC?[NEWLINE]agent: TNC stands for transportation network company, a term defined in a recently enacted part of the State Vehicle & Traffic Law[NEWLINE][BOUNDARY][NEWLINE]user: If I am an authorized TNC driver, may I pick up passengers in New York City?[NEWLINE]agent: No, not unless you are separately authorized by the New York City Taxi & Limousine Commission : www.nyc.gov/taxi[NEWLINE][BOUNDARY][NEWLINE]user: Would it be possible to receive a refund on my father's truck registration if he passed away shortly after registering?[NEWLINE]agent: After the criteria is met to receive a refund, DMV can issue a refund to the name of the estate.[NEWLINE][BOUNDARY][NEWLINE]user: What about his vehicle title and license plates?[NEWLINE]agent: DMV can assist you with these issues.[NEWLINE][BOUNDARY][NEWLINE]user: So, I need a copy of his death certficate and license to give to DMV?[NEWLINE]agent: Yes. This ensures that you will not receive any more mailings for the deceased loved one.[NEWLINE][BOUNDARY][NEWLINE]user: What criteria needs to be met to receive a registration refund?[NEWLINE]agent: You need to fill out and sign the Request for Refund MV-215 with "deceased" wriiten on the form. You will also need a copy of his death certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Can I transfer my deceased father's truck into my name?


user: Can you tell me what a TNC is?[NEWLINE]agent: The TNC means transportation network company and is a business also known as a "rideshare company", and licensed by the DMV to use a digital network to connect with passengers.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for an authorized TNC drier to drop off a TNC passenger in NY City that was picked up outside of the city?[NEWLINE]agent: Yes, you are able to pick up a TNC passenger outside of NY City.[NEWLINE][BOUNDARY][NEWLINE]user: Sure will do. They told me that was recovered with its plates, do i need to do something, besides calling the alarm off?[NEWLINE]agent: That's good news. In that case, you need to bring your plates and a copy of the form MV-78B properly filled to a DMV office in order to surrender them and apply for new plates, along with re-instating your registration.[NEWLINE]user: Got it. I'll put on that form asap. What if my vehicle was recovered with some damage, there's anything you can do about it?[NEWLINE]agent: If that so, you must put in hold the procedure that was told before. First, you must contact your insurance company and let them advise you in any matter they could consider to be of importance. Then you can go through the mentioned procedure.[NEWLINE]user: Ok, better check on the one before hand. Um, one more question, please. A friend's car was also recovered few weeks ago, but its plates went missing. What he needs to do in that case?


user: Hi there. I'm about to be a TNC driver, but i don't even know what that means, can you help me?[NEWLINE]agent: No problem. TNC stands for transportation network company, a term defined in a recently enacted part of the State Vehicle & Traffic Law. In other words, a TNC is a "rideshare company" licensed by DMV to use a digital network to connect passengers to TNC drivers for prearranged trips.[NEWLINE][BOUNDARY][NEWLINE]user: To do that, I guess i need permission from you, isn't?[NEWLINE]agent: No. DMV does not have nothing to do with your clearence for being a TNC, but it could be something required by a TNC Company.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a phone number I can call to request a closest family member form?[NEWLINE]agent: You can call the DMV Revenue Accounting Unit for that form at 518-474-0902.[NEWLINE][BOUNDARY][NEWLINE]user: What is the exact purpose of that Next of Kin form?[NEWLINE]agent: The Next of Kin form is used if the estate of the registrant is settled.  In that case, the refund is issued in the name of the next of kin.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I decide to transfer ownership of my recently deceased mother's car?[NEWLINE]agent: You can use PDF [2} MV-843 as the checklist to help you transfer the ownership of the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Since my mother has passed, who can issue a refund to her estate for her registration?


user: What exactly is a TNC?[NEWLINE]agent: The TNC is actually the transportation network company and is a business know as a rideshare company, licensed by DMV.[NEWLINE]user: What types of trips are TNC licensed through the DMV?[NEWLINE]agent: TNC companies are licensed by the DMV to use a digital network to connect passengers to the drivers for prearranged trips.[NEWLINE][BOUNDARY][NEWLINE]user: Another question related to Department of Motor Vehicles,  will the recovery be listed on my title record?[NEWLINE]agent: When the stolen vehicle alarm is cancelled, it will show recovered on your title.[NEWLINE]user: What happens if my car is totaled?[NEWLINE]agent: Contact your insurance company to resolve the matter.[NEWLINE]user: Can I get new plates?[NEWLINE]agent: Yes, bring a copy of MV-78B to apply for new plates.[NEWLINE]user: Can I go ahead and get new plates before the insurance company finishes investigating?[NEWLINE]agent: No, resolve the issue with the insurance company first, the apply for new plates.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if my car is stolen?


user: Can you explain what a TNC is? I've come across this term on your website, but haven't found an explanation for it.[NEWLINE]agent: TNC stands for transportation network company, a term defined in a recently enacted part of the State Vehicle & Traffic Law. A TNC is a business, also known as a "rideshare company", licensed by DMV to use a digital network to connect passengers to TNC drivers for prearranged trips.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, I see. And what insurance requirements does a TNC driver have?[NEWLINE]agent: TNC companies will make sure TNC drivers understand and have the required insurance.[NEWLINE]agent: Are you interested in being a TNC driver?[NEWLINE]user: Yes, I am. I've used a different term before, but now that I know what TNC means, I can say that I want to be exactly that.[NEWLINE]agent: In that case, you should contact a TNC you are interested in working with.[NEWLINE][BOUNDARY][NEWLINE]user: Well, yes. So if I am an official TNC driver, can I drop off a TNC passenger in New York City that I picked up from another city?[NEWLINE]agent: Yes, you can.[NEWLINE][BOUNDARY][NEWLINE]user: And if I have a license for NYC taxis, can I work as a TNC driver outside of the city?[NEWLINE]agent: Yes, but only if you are authorized by a licensed TNC company, and only if you use a different vehicle than you drive for hire in New York City taxi and livery vehicles may not be used for TNC operation.[NEWLINE][BOUNDARY][NEWLINE]user: Makes sense. Alright. My final question is if my vehicle needs to be authorized for TNC use. Does it need to be authorized?


user: I have TNC questions[NEWLINE]agent: Okay, TNC stands for “transportation network company”, a term defined in a recently enacted part of the State Vehicle & Traffic Law. A TNC is a business, also known as a "rideshare company", licensed by DMV to use a digital network to connect passengers to TNC drivers for prearranged trips.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm good with the New York City Taxi & Limousine Commission, can I work for Lyft outside of New York City[NEWLINE]agent: Yes but only if you are authorized by a licensed TNC company, and only if you use a different vehicle than you drive for hire in New York City[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Now, about licensed by DMV. Great. But what will happens to the money that still remains there?[NEWLINE]agent: You can get it back, with a refund check issued by the dmv or you can transfer it to another escrow account you have with the dmv.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Some few days ago, I changed my residence, to a new house, so about this letter, which address should I use, the old or the new one?[NEWLINE]agent: You must send the dmv both address.[NEWLINE][BOUNDARY][NEWLINE]user: O.k., great. And once my account get close, which will be the next step?[NEWLINE]agent: You'll need to be sure to let us know what do you want to do with the remaining balance, if there is any.[NEWLINE]user: alright, good. But, what happens if I don't have a letterhead?


user: I have a few questions. I've been visiting your website before to get them answered, but I read something about a TNC and I don't know what that is.[NEWLINE]agent: TNC stands for transportation network company, a term defined in a recently enacted part of the State Vehicle & Traffic Law. A TNC is a business, also known as a "rideshare company", licensed by DMV to use a digital network to connect passengers to TNC drivers for prearranged trips.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, makes sense. Thank you for the explanation. So does my car need to be authorized for TNC use then?[NEWLINE]agent: Not by DMV, but TNC companies may have requirements on the vehicles they allow.[NEWLINE][BOUNDARY][NEWLINE]user: Okay.  Now I have a question about voter registration applications.  Is it a requirement for me to update my voter registration in any of my information has changed?[NEWLINE]agent: You do not need to update your voter registration information if your political party preference or your name has changed since you last voted.[NEWLINE][BOUNDARY][NEWLINE]user: I understand. Where can I find all of the voter registration requirements?[NEWLINE]agent: The full voter registration requirements are listed on the New York State Board of Elections website.[NEWLINE][BOUNDARY][NEWLINE]user: And what do I need to register to vote online?[NEWLINE]agent: To register to vote online you will need your NYS Driver License, Permit or Non-Driver ID.[NEWLINE]user: And how does the voter registration on your website work?[NEWLINE]agent: To register to vote online you will need your NYS Driver License, Permit or Non-Driver ID.[NEWLINE][BOUNDARY][NEWLINE]user: You already mentioned that before. Can you suggest a random topic?


user: Hello, I'm searching some information related to the companies which do transport services based on networks.[NEWLINE]agent: Oh, you mean a transportation network company or tnc, which are also known as rideshare company, which through a license issued by the dmv can use a digital network to connect passengers to tnc drivers for prearranged trips.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, great. And what's the process to become a driver of a tnc?[NEWLINE]agent: You need to contact one of he new york state licensed tnc companies.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I have filed form MV-78B and the plates were recovered with my vehicle?[NEWLINE]agent: You must bring the plates and your copy of the MV-78B to the DMV office to surrender them. You must then apply for new plates to get your registration re-instated[NEWLINE]user: What if my plates are missing?[NEWLINE]agent: With missing plates, you must bring your copy of the MV-78B form to the DMV office and then apply for new plates and a re-instatement of your registrtion[NEWLINE]user: What is the situation if my vehicle and plates have been recovered before I file the MV-78B form and the stolen vehicle alarm has already been cancelled?


user: Tell about a TNC, please[NEWLINE]agent: TNC stands for Transportation Network Company, a term defined in a recently enacted part of the State Vehicle and Traffic Law. A TNC is a business, also known as a "rideshare company," licensed by the DMV to use a digital network to connect passengers with TNC drivers for preset trips.[NEWLINE][BOUNDARY][NEWLINE]user: Can a driver be authorized by more than one TNC?[NEWLINE]agent: That depends on the TNC you want to work for, as there is no legal limit to driving more than one TNC[NEWLINE][BOUNDARY][NEWLINE]user: You've got it. Another query about Veteran Indicator What exactly is the refund fee that I've read about?[NEWLINE]agent: It might be the one about applying to have the Veteran Indicator added to your license, permit or non-driver ID and if you were charged a document fee, you are entitled to get a refund for the fee[NEWLINE][BOUNDARY][NEWLINE]user: Do all these new IDs and licenses have rules on how they can be used when crossing the border into Canada?[NEWLINE]agent: Yes, you can learn more about Enhanced, REAL ID and Standard documents on our site. I can link you to our page so you learn more about U.S. Border Crossing from Canada, Mexico and some Caribbean countries[NEWLINE][BOUNDARY][NEWLINE]user: can I do my new ID online if I want both the new real ID and the word VETERAN printed on it?[NEWLINE]agent: Do you have a Standard license and want to change to a REAL ID or Enhanced ID  and also add your veteran status?[NEWLINE]user: yes


user: Hello! My vehicle meets the California emissions standard, but this is not indicated in the MCO, or I do not have the MCO. What I can do?[NEWLINE]agent: you do not have a Manufacturer's Certificate of Origin MCO?[NEWLINE]user: yes i don't have that certificate[NEWLINE]agent: you or the car dealer can certify compliance on a 'Certificate of Compliance or emissions exemption' form MV-74[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for queens is NYC right, it counts as within NYC? just asking since i'm not from around here[NEWLINE]agent: yes it is, so bring the documents and don't forget a statement by the Marshal or Sheriff that they had notified or attempted to notify the owner and lienholder that the vehicle was being auctioned[NEWLINE][BOUNDARY][NEWLINE]user: and is there anything about VINs[NEWLINE]agent: yes, In an effort to protect consumers the DMV has info about New York State laws pertaining to vehicle identification numbers [ 6 ] also called VINs[NEWLINE][BOUNDARY][NEWLINE]user: what types of payment do you accept?[NEWLINE]agent: we accept cash, personal check or money order and most credit, pinless debit or prepaid cards American Express, Discover Card / Novus, MasterCard, VISA[NEWLINE]user: can I split payment between two acceptable forms of paying?[NEWLINE]agent: yes, You can split your payment between cash and check if you need[NEWLINE][BOUNDARY][NEWLINE]user: about how much will I have to pay?


user: How can I find out if my vehicle meets the California emissions standard?[NEWLINE]agent: want to determine if your vehicle meets the California emissions standard[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What vehicles are subject to the California emissions standards?[NEWLINE]agent:  your vehicle must comply with the California emissions standard if it has less than 7,500 miles on the odometer and is[NEWLINE][BOUNDARY][NEWLINE]user: My vehicle complies with the California emissions standard but this is not indicated on the MCO, or I don't have the MCO. What can I do?[NEWLINE]agent:  If your vehicle is exempt from the California emissions standard,  you or the automobile dealer can complete form MV-74 to certify the exemption if[NEWLINE]user: if i am a resident of the united states[NEWLINE]agent: If your vehicle is exempt from the California emissions standard[NEWLINE]user: if you meet the requirements is it subject to other changes?


user: Hello. Good day. What can I do if my vehicle complies with the california emissions standard but I don't have the MCO?[NEWLINE]agent: No problem. Have you tried to certificate it by your own or with your automobile dealer?[NEWLINE]user: No, I have not done that yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there any problem if the vehicle was registered to me in another state, while I was living there?[NEWLINE]agent: There won't be any kind of problem, as long as it get the exempt from the california emission standard.[NEWLINE]user: So, I won't have any problem with the NY state standards?[NEWLINE]agent: That's right. But you still need to know it is subject to the NY State safety and emissions inspection requirement.[NEWLINE][BOUNDARY][NEWLINE]user: On which case my vehicle must comply with the california emissions standard?[NEWLINE]agent: Your vehicle must comply with the california emissions standard if it has less than 7,500 miles on the odometer and is a model year of 1996 or newer passenger vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: O.K., but what information do I need to look to be sure that my vehicle meets the standards?[NEWLINE]agent: You just need to check  for the manufacturer's certificate of origin and the emission label under the hood.[NEWLINE]user: Alright. And what I need to look for there?


user: Yes I need to know all about what to do if my car's MCO is off.[NEWLINE]agent: Do you know if your vehicle complies with the California emissions standard but the MCO does not indicate compliance?[NEWLINE]user: No I don't have an MCO on my vehicle.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I bought this car in California, what criteria should an MCO state for compliance?[NEWLINE]agent: If the following is stated on your car's MCO or the emissions label:California - Only Vehicle - This vehicle conforms to U.S. EPA and California regulations applicable to the vehicle model year model - year new motor vehicles introduced into commerce only for sale in California.[NEWLINE][BOUNDARY][NEWLINE]user: What does the mileage need to be for a vehicle to need to be compliant to emission standards?[NEWLINE]agent: The vehicle must have less than 7,500 miles on the odometer in order to have to comply with the California emissions standard.[NEWLINE][BOUNDARY][NEWLINE]user: I'm a resident of NY state and serving in the military, does that matter?[NEWLINE]agent: Yes then your vehicle is exempt from the California emissions standard.[NEWLINE]user: And if my car was actually registered in another state?


user: Hello I need information about How can I find out if my vehicle meets the California emissions standard?[NEWLINE]agent: Want to know how to determine if a vehicle meets the California emissions standard?[NEWLINE]user: Yes[NEWLINE]agent: Look for these words or similar language on the Manufacturer's Certificate of Origin MCO and the emissions label under the hood: s       "California - Vehicle Only: This vehicle complies with US EPA and California regulations applicable to vehicle model year - new motor vehicles commercially introduced for sale in California only.[NEWLINE][BOUNDARY][NEWLINE]user: In addition, there are supplementary payments. What is the concept of a county use tax?FAFSA stands for For Some for Federal Student Aid. What if I don't live with my parents?[NEWLINE]agent: A ll residents of New York City must pay a vehicle use tax.[NEWLINE]agent: Do you live in New York City or outside of it?[NEWLINE]user: I live outside of New York City.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I see the tax chart for outside counties.[NEWLINE]agent: Ask the county where you reside.[NEWLINE][BOUNDARY][NEWLINE]user: Does this include Queens?


user: Hello I need information about Which vehicles are subject to California emission standards?[NEWLINE]agent: is your vehicle exempt?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: How do I meet the standard?[NEWLINE]agent: your vehicle must meet the California emissions standard if you have less than 7,500 miles on the odometer and you are  a 1996 model year or a newer light duty passenger or van vehicle that has a GVWR gross vehicle weight rating of 6,000 lbs or less[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out if my vehicle meets the California emissions standard?[NEWLINE]agent: Do you want to know how to determine if a vehicle meets the California emissions standard?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: My vehicle meets the California emissions standard, but this is not stated in the MCO, or I do not have the MCO. What I can do?


user: Can you tell me what vehicles have to keep the CA emission standards?[NEWLINE]agent: Is your vehicle NOT exempt?[NEWLINE]user: Yes, my vehicle is not exempt.[NEWLINE]agent: In that case your vehicle must comply with the California emissions standard if it has less than 7,500 miles on the odometer and is  a model year of 1996 or newer passenger vehicle or light-duty truck.[NEWLINE]user: Which gross vehicle weight is it allowed to have?[NEWLINE]agent: A gross vehicle weight rating GVWR of 6,000 lbs. or less.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I have no issues with the emission standards in CA, but what if the MCO does not show compliance?[NEWLINE]agent: In that case you or the automobile dealer can certify compliance on a 'Certificate of Emissions Compliance or Exemption' form MV-74.[NEWLINE][BOUNDARY][NEWLINE]user: also to renew online? How do I find the rate to pay?[NEWLINE]agent: The fee is on your renewal notice and also displayed on your computer screen if you decide to renew online.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if my address has changed?


user: Even though my car fulfills the CA emissions standard, I don't have the MCO. I need help figuring out what to do.[NEWLINE]agent: Does your vehicle comply with the California emissions standard, but the MCO does not indicate compliance or you do not have an Manufacturer's Certificate of Origin MCO?[NEWLINE]user: Yes, that's what I just said.[NEWLINE]agent: Then you or the automobile dealer can certify compliance on a 'Certificate of Emissions Compliance or Exemption' form MV-74.[NEWLINE]user: So, what if my car is exempt from the CA emissions standard?[NEWLINE]agent: Then you or the automobile dealer can complete form MV-74 to certify the exemption, provided you meet all the requirements.[NEWLINE][BOUNDARY][NEWLINE]user: I was wondering on what are the purposes of cookies on your website?[NEWLINE]agent: We occasionally use "session cookies" to enhance or customize your visit to this website. Session cookies can be created automatically on the device you use to access this state agency website but do not contain personal information and do not compromise your privacy or security. We may use the cookie feature to store a randomly generated identifier on the device you use to access this website.[NEWLINE][BOUNDARY][NEWLINE]user: What if I file a request with the US Postal Service USPS to forward mail?[NEWLINE]agent: Then there is no guarantee that the USPS will forward all DMV documents to the new address, I'm afraid.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, and do you erase cookies when I'm not on the website anymore?[NEWLINE]agent: Yes. A session cookie is erased during operation of your browser or when your browser is closed.[NEWLINE][BOUNDARY][NEWLINE]user: For what kind of vehicles can't I replace registration documents online?[NEWLINE]agent: You can't replace registration documents online for vehicles older than model year 1973, boats, snowmobiles or all-terrain vehicles (ATVs).[NEWLINE][BOUNDARY][NEWLINE]user: That's what I thought. But what about a temporary registration?


user: I need some help. My car complies with the CA emissions standard, but it's not indicated on the MCO.[NEWLINE]agent: I'd be happy to help you. Do you have the MCO?[NEWLINE]user: No, I don't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What do I do if my vehicle is exempt from the California emissions standard?[NEWLINE]agent: If your car is exempt, either you or the auto dealer will need to complete form MV-74 to certify the exemption.[NEWLINE][BOUNDARY][NEWLINE]user: I'm thinking about buying another car. How do I know if the car I buy complies with the California emissions standard?[NEWLINE]agent: You can find this information on the MCO. There should also be an emissions label under the car's hood with this information.[NEWLINE][BOUNDARY][NEWLINE]user: My car is a 2002. Is it subject to the California emissions standards?[NEWLINE]agent: If your car has less than 7,500 miles on the odometer and is a model year of 1996 or newer with a gross weight rating of 6,000lbs or less, yes, it is subject to the California emissions standards.[NEWLINE]user: What about a light duty truck that fits that criteria? Is it exempt?


user: I'm having trouble with your MyDMV site.[NEWLINE]agent: Are you being redirected to that page from somewhere else?[NEWLINE]user: Yes.[NEWLINE]user: What do I do when it says my username is not correct?[NEWLINE]agent: Yes that happens sometimes.[NEWLINE]user: Is there a way to get out of this infernal loop?[NEWLINE]agent: Yes you can use this link to clear out your sign in information from our system. It should stop you from being redirected to the Welcome to MyDMV page.[NEWLINE]user: Wouldn't it be easier if I could sign in using my personal NY government account?[NEWLINE]agent: As it so happens, New York State keeps your personal identity separate from your government employee identity. Therefore, you will need to create a personal account with a different username than the one you use for work.[NEWLINE][BOUNDARY][NEWLINE]user: Is there more information about this MyDMV service?[NEWLINE]agent: Yes click on this MyDMV link here.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I forget my password?


user: how Signing in to MyDMV?[NEWLINE]agent: the redirected to the ' Welcome to MyDMV ' page?[NEWLINE]user: yes[NEWLINE]user: If I have more than one email address[NEWLINE]agent: use the tool for each address to make sure you retrieve your username for MyDMV[NEWLINE]user: I forgot my NY.gov username[NEWLINE]agent: You can use the tool to have your username your username might be your email address emailed to you.   [20] You will need to enter your name and email address[NEWLINE]user: you do n't remember the password[NEWLINE]agent: you can use the Forgot your Password tool on the same page[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: MyDMV[NEWLINE][BOUNDARY][NEWLINE]user: If you never created a MyDMV account before


user: Hello I need information about How to Login to MyDMV[NEWLINE]agent: want to know Why are you redirected to the 'Welcome to MyDMV' page?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What should I enter when I need to log in?[NEWLINE]agent: You can use the tool to reset it. You will need to enter your username and the security questions / answers Shared secrets you chose when you created your account.[NEWLINE]user: and can i use the tool?[NEWLINE]agent: of course You can use the tool to reset it.[NEWLINE]user: and how can I do if I don't remember the password?[NEWLINE]agent: you can use the Forgot your password tool on the same page.[NEWLINE]user: If the user you use tells me that it is not associated, how can I do it?


user: how Signing in to MyDMV[NEWLINE]agent: do you want to know why and go to the 'Welcome to MyDMV' page?[NEWLINE]user: yes[NEWLINE]user:  If i never created a MyDMV account before?[NEWLINE]agent: use the sign up link[NEWLINE]user: if the username you use to log in is not associated with your MyDMV account.[NEWLINE]agent: Use this link to clear out your sign in information from our system. This will stop you from being redirected to the Welcome to MyDMV page[NEWLINE]user:  If i created a MyDMV account before[NEWLINE]agent: go to the to use the Forgot your Username tool to get a list of all of your NY.gov ID Usernames[NEWLINE]user:  If i have more than one email address[NEWLINE]agent: be sure to check all of them. Sign in with the username you created for MyDMV[NEWLINE]user: I forgot my NY.gov username and/or password. What can I do?[NEWLINE]agent: You can use the tool to have your username your username might be your email address emailed to you. You will need to enter your name and email address[NEWLINE]user:  The username i used to sign in is not associated with  MyDMV account


user: I want to sign up to MyDMV[NEWLINE]agent: Alright, first of all have you encountered the ''Welcome to MyDMV''  page? Or being redirected to it.[NEWLINE]user: No, i haven't encountered it.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What do i do if i have multiple email addresses?[NEWLINE]agent: Oh, in that case just use the tool for each address to make sure you can retrieve your username. Happy to help.[NEWLINE]user: Thank you. What is the first step towards creating a MyDMV account?[NEWLINE]agent: The first step is using the sign up link.[NEWLINE]user: If i created a MyDMV account previously but i don't remember the username, where can i recover it?[NEWLINE]agent: You have to click the ''Forgot your username'' button to get a list of al of your NY gov ID Usernames by using your email[NEWLINE]user: Is the '' Forgot your Password '' button in the same page? Or do i have to go elsewhere to recover my password.


user: how Signing in to MyDMV[NEWLINE]agent: Do you want to know why you are redirected to the 'Welcome to MyDMV' page?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: If i do n't remember the password[NEWLINE]agent: you can use the Forgot your Password tool on the same page[NEWLINE]user: I can use the tool to reset it?[NEWLINE]agent: You can use the tool to reset it. You will need to enter your username and the security questions / answers Shared Secrets you chose when you created your account.[NEWLINE]user: I need more information[NEWLINE]agent: You will need to enter your username and the security questions / answers Shared Secrets you chose when you created your account[NEWLINE]user: If i never created a MyDMV account before,[NEWLINE]agent: use the sign up link[NEWLINE]user: I forgot my NY.gov username and/or password.    What can I do?


user: Can you please explain the MyDMV website to me? I just signed in and I have some questions about it.[NEWLINE]agent: Of course. Have you been redirected to the 'Welcome to MyDMV' page?[NEWLINE]user: No, I haven't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: But my wife had this issue before. Is there a solution for it?[NEWLINE]agent: Yes, you can use this link to clear out your sign in information from our system. This will stop you from being redirected to the Welcome to MyDMV page.[NEWLINE]user: Alright. What if I never created such an account before?[NEWLINE]agent: Then you can use the sign up link on our website to create one.[NEWLINE]user: What can I do if I forget my password?[NEWLINE]agent: You can use the tool to have your username (your username might be your email address) emailed to you. You will need to enter your name and email address.[NEWLINE]user: That's good to know. What if I already created a MyDMV account?


user: I am having problems signing in to MYDMV.[NEWLINE]agent: Are you being redirected to the Welcome to MyDMV page?[NEWLINE]user: No, I am not being redirected.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there a way to clean my sign in info out?[NEWLINE]agent: You can use the link I sent you to clear the sign in link out.[NEWLINE]user: What if I created a MyDMV account before and forgot my login name?[NEWLINE]agent: You can go to the Forgot your Username tool and get a list of all you NY.gov ID Usernames.[NEWLINE]user: How do I serve the issue of redirecting me to Welcome page?[NEWLINE]agent: You would need to use the link to clear out your sign in information from our system and this will stop from being redirected to the Welcome to MyDMV page.[NEWLINE]user: What if I have more than one email address?


user: Hello. I'm searching for some information to signing to the site of the dmv.[NEWLINE]agent: Has you been redirected to the welcome to mydmv page?[NEWLINE]user: Well... No, I haven't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: But, what can I do, if I still have problems with this?[NEWLINE]agent: If you still having issues, with this, you can contact us.[NEWLINE]user: Just to be sure, I have to use the same username I created in the dmv site, right?[NEWLINE]agent: Yes, that's right. You  need to use that very same username.[NEWLINE]user: O.k., but if I have to recover this user name?[NEWLINE]agent: You can use the recovery tool, with your email, if you have more that one, make sure to check them all.[NEWLINE][BOUNDARY][NEWLINE]user: Then I be able to get into my account?


user: Hello I need information about how to get a deposit[NEWLINE]agent: Do you want information to obtain a deposit?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and on what does the bonus amount depend?[NEWLINE]agent: The amount of the bonus depends on the number of vehicles that the dealer sold in the previous calendar year, or if the dealer is licensed as a franchisee.[NEWLINE][BOUNDARY][NEWLINE]user: What will I receive if a certificate of title is issued?[NEWLINE]agent: You will receive a mark showing "REBUILT SALVAGE: NY".[NEWLINE][BOUNDARY][NEWLINE]user: What other important information could you give me?[NEWLINE]agent: Important: Starting in the summer of 2018, there will be new rules regarding dealer record keeping.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to get a deposit?[NEWLINE]agent: you should contact an insurance company. Make sure the business name and mailing address on the voucher exactly match the business name and mailing address on your DMV installation license. sMake sure to write your Installation Number on the voucher....[NEWLINE][BOUNDARY][NEWLINE]user: What is the amount of bail required from a dealer?


user: I'm selling a car 'as is' and need more info[NEWLINE]agent: Okay, some exceptions allow you to use a Salvage Certificate to sell a vehicle as "junk". The DMV cannot issue a title certificate or a registration to a junk vehicle or a salvage vehicle that is rebuilt unless the vehicle passes a salvage vehicle examination.[NEWLINE]agent: did you need help with the title certificate?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how recent are these new rules?[NEWLINE]agent: They started in the Summer of 2018[NEWLINE]user: I see, what if I open a dealership. How do I register as a licensed retail distributor?[NEWLINE]agent: To Register as a New York State Department of Motor Vehicle Licensed Retail Dealer   consult the Regulations of the DMV Commissioner for dealers and transporters of motor vehicles pdf CR-78   download and read Installation Requirements - Distributors / Carriers pdf[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't have my Certificate of Authority?[NEWLINE]agent: Don't submit an application with the DMV yet!    The authority certificate and sales tax identification number are issued by the New York State Department of Taxation and Finance DTF. You can apply by visiting the NY State DTF website. Be sure to record your sales tax ID on the original Installation Request.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?


user: Hello there. I'm here because my temporary registration will end soon and I need some guidance on the steps I have to take.[NEWLINE]agent: Did you NOT get the title certificate for a vehicle you sold and the temporary registration expires soon?[NEWLINE]user: Yes, I didn't get the certificate.[NEWLINE]agent: In this case you can not get another temporary registration. According to the DMV Commissioner 's Regulations you can not sell a vehicle if you do not have proof of ownership.[NEWLINE][BOUNDARY][NEWLINE]user: In regards with my temporary registration, what if we believe there was no wrongdoing on our part and refuse to resolve the matter in favor of the complainant?[NEWLINE]agent: If any offer is rejected then a hearing must be held[NEWLINE][BOUNDARY][NEWLINE]user: who gets involved if we don't come to an agreement when the DMV consumer rep tries to resolve this?[NEWLINE]agent: If it is not resolved the case will be sent to an Automotive Facilities Inspector for a formal investigation.[NEWLINE][BOUNDARY][NEWLINE]user: what might the hearing end in?[NEWLINE]agent: The result of the hearing may be no action, a civil penalty, and/or a suspension or revocation of your ability to operate as a vehicle related business in New York State. You may also be offered the opportunity to pay restitution to the consumer in instead of the fines and/or penalties, or to have the penalty reduced.[NEWLINE][BOUNDARY][NEWLINE]user: and the DMV runs all of this?


user: I need help with a surety bond and some other questions i have[NEWLINE]agent: Do you need help getting a surety bond?[NEWLINE]user: yeah[NEWLINE]agent: Okay, you will have to contact a surety insurance company. Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license. Also, make sure that you write your Facility Number on the bond.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. I already give it so that the installation can be done efficiently. like the hearing results process.[NEWLINE]agent:  the ALJ may sustain some, all, or none of the charges. There may be no action, a warning, the imposition of a suspension, revocation, and/or civil penalties[NEWLINE]user: If the ALJ only imposes civil penalties?[NEWLINE]agent: you must pay all fines and penalties[NEWLINE]user: what are my rights[NEWLINE]agent: You are entitled to hire an attorney and to bring that attorney to the hearing. The DMV is the petitioner is this case and the complainant may be a witness for the case.[NEWLINE]user:  If the ALJ only imposes civil penalties


user: I need help getting another temporary registration on a sale that has a registration about to expire and we have no title[NEWLINE]agent: Are you unable to get the title certificate for a vehicle you sold and the temporary registration is about to expire?[NEWLINE]user: yes that is the situation[NEWLINE]agent: In this case you cannot get another temporary registration.[NEWLINE][BOUNDARY][NEWLINE]user: can you also tell me how much is needed for a bond?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer.  We have a chart you can look at for more information[NEWLINE][BOUNDARY][NEWLINE]user: how can I get a surety bond?[NEWLINE]agent: You need to contact a surety insurance company. Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license. Make sure that you write your Facility Number on the bond.[NEWLINE]user: Okay, perfect. About surety bonds, Isn't there something like mail or something involved?[NEWLINE]agent: Sorry, but there's some mail involved. You must submit a hard copy of your application, associated documents and fee to the NYS DMV Bureau of Consumer & Facility Services Application Unit at P.O Box 2700 Albany NY 12220-0700.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, got it. I guess it can be helped. A last question, Do i have to do something if i have any employees for that dealership?


user: I need help with an expiring temp registration on a car[NEWLINE]agent: Is this a situation where you can not get the title certificate for a vehicle you sold and the temporary registration expires soon?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can you also check on what the title certificate will have on it for a rebuilt 09 Mustang that we salvaged?[NEWLINE]agent:  If a title certificate is issued it will receive a brand that displays "REBUILT SALVAGE:NY".[NEWLINE][BOUNDARY][NEWLINE]user: How do we get a surety bond?[NEWLINE]agent: You will have to contact a surety insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: another thing I wanted to ask is how do we know how much our bond will be?[NEWLINE]agent: Bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer.[NEWLINE][BOUNDARY][NEWLINE]user: also, what should we put down for price on a car we sold wholesale when we're doing the retail certificate of sale?


user: we need info on a temporary registration that is expiring on a possible sale[NEWLINE]agent: So you can't get the title certificate for a vehicle you sold and the temporary registration expires soon?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: do you have more info about bond amounts?[NEWLINE]agent: Yes, the bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer. We have a chart you can look at[NEWLINE]user: do you have numbers for me?[NEWLINE]agent: I can link you to a chart you can look at[NEWLINE][BOUNDARY][NEWLINE]user: can you give me more surety bond info?[NEWLINE]agent: Do you want to get a surety bond?


user: I need help with an expiring temporary registration on a car that we moved[NEWLINE]agent: Are you unable to get the title certificate for a vehicle you are selling and the temporary registration is set to expire soon?[NEWLINE]user: yes[NEWLINE]agent: You can't get another temporary registration.  An additional temporary registration won't be issued under any circumstances.[NEWLINE][BOUNDARY][NEWLINE]user: how do I enter the selling price on the MV 50 form for a vehicle that was sold wholesale?[NEWLINE]agent:  The selling price is not required on form MV-50 when a vehicle is sold wholesale[NEWLINE][BOUNDARY][NEWLINE]user: One more thing to consider if your license has been revoked. What happens if a person's license is revoked after a hearing?[NEWLINE]agent: They must surrender all supplies and cease to operate[NEWLINE][BOUNDARY][NEWLINE]user: what else can happen in a hearing?[NEWLINE]agent: The result of the hearing may be no action, a civil penalty, and/or a suspension or revocation of your ability to operate as a vehicle related business in New York State. You may also be offered the opportunity to pay restitution to the consumer in instead of the fines and/or penalties, or to have the penalty reduced.[NEWLINE]user: who does the investigation when there is a complaint dispute?


user: Hello there, I have some questions about selling a retail vehicle. Can you answer them, please?[NEWLINE]agent: Of course. Some exceptions allow you to use a Salvage Certificate MV-907A to sell a vehicle as "junk". The DMV can not issue a title certificate or a registration to a junk vehicle or a salvage vehicle that is rebuilt unless the vehicle passes a salvage vehicle examination.[NEWLINE]agent: Is a title certificate issued?[NEWLINE]user: Yes, there is one.[NEWLINE]agent: Then it will receive a brand that displays "REBUILT SALVAGE: NY".[NEWLINE][BOUNDARY][NEWLINE]user: Do you need me to give you the selling price?[NEWLINE]agent: No, the selling price is not required on form MV-50 when a vehicle is sold wholesale.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. What can you tell me about the warranty of vehicles being sold?[NEWLINE]agent: These terms refer to the warranties described by the Office of the Attorney General website: www.ag.ny.gov in the 'Lemon Law'. The Vehicle and Traffic Law requires a dealer to complete the Used Vehicle Certification on form MV-50. The law applies to all vehicles sold at any selling price and which display any odometer reading.[NEWLINE][BOUNDARY][NEWLINE]user: I understand. And how do I get a surety bond?[NEWLINE]agent: For this you must contact a surety insurance company. Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license. Make sure that you write your Facility Number on the bond.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know what bond amount is needed?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer.[NEWLINE][BOUNDARY][NEWLINE]user: One final question, if I may: where can I find some more information about record keeping for dealers?


user: I'm here with a question about my vehicle plates.[NEWLINE]agent: Do you wish to know how to replace or transfer your personalized plates?[NEWLINE]user: Yes I would like to transfer them.[NEWLINE]agent: I can help you with a variety of circumstances in which you can replace or transfer personalized plates.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know aboutO r e r.Btw, for XXXX. can I order by mail?[NEWLINE]agent: Do you want to order professional photographs or plates by mail?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you order a photo or professional plates online?[NEWLINE]agent: You must have a valid New York State vehicle registration in the passenger, commercial, or motorcycle registration class that does not expire within 60 days.   The mailing address in your vehicle registration record must be your current mailing address.   Your vehicle registration record must match your current name if your name has changed.[NEWLINE]user: What if I want the plates for the disabled?


user: hello I need information about how to replace or transfer custom plates[NEWLINE]agent: want to know How do I replace or transfer personalized plates?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Want to know if you can replace custom plates that are old or damaged?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Want to know if you can replace the custom plates I have now with different custom plates or plates with custom images?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: You have a custom image plate and want to replace it with a different image plate. and want to keep your current custom combination and use it on your new imaging plate?[NEWLINE]user: Yes[NEWLINE]agent: yes, if the plate category you want allows custom combinations that contain the number of characters on your current plates


user: hello I need information about how to replace or transfer custom plates[NEWLINE]agent: want to know How do I replace or transfer personalized plates?[NEWLINE]user: Yes[NEWLINE]agent: There are a variety of circumstances under which you can replace or transfer custom plates.[NEWLINE][BOUNDARY][NEWLINE]user: Can I replace custom plates that are old or damaged?[NEWLINE]agent: Yes, you must call the Personalized Plate Unit at 1 - 518 - 402 - 4838. Hours of operation are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have additional information regarding on who I can contact to know if I have a special parking privilege for my custom plates?[NEWLINE]agent: Yes. You can contact your local police or parking enforcement agency, or the agency that is responsible for parking regulations[NEWLINE]user: What if my registration is in the first year of a two-year registration?[NEWLINE]agent: I repeat... In that case, you need to submit a Request for refund or fee paid for motor vehicle registrations and driver licenses MV-215 to apply. A processing fee of $1.00 will be subtracted from your refund. You will not receive a refund if the registration expires in less than a year.[NEWLINE][BOUNDARY][NEWLINE]user: What is a professional plate?[NEWLINE]agent: Is a vehicle plate that has the words "New York" contained in a blue banner and a picture or logo next to the plate number[NEWLINE]user: Can I browse the available styles of picture and professional plates online?


user: hello I need information about how to replace or transfer custom plates[NEWLINE]agent: want to know How do I replace or transfer personalized plates?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Want to know if you can replace custom plates that are old or damaged?[NEWLINE]user: Yes[NEWLINE]agent: Yes, you must call the Personalized Plate Unit at 1 - 518 - 402 - 4838. Hours of operation are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE]agent: Do you know that you must pay a fee?[NEWLINE]user: Yes[NEWLINE]agent: To know the rate you must call the Personalized Plate Unit at 1 - 518 - 402 - 4838.[NEWLINE][BOUNDARY][NEWLINE]user: and can I replace by mail?[NEWLINE]agent: You cannot replace or transfer custom license plates by mail.[NEWLINE][BOUNDARY][NEWLINE]user: If you buy the vehicle from a private person?


user: Hello, I would like to know more about replacing or transferring personalized plates.[NEWLINE]agent: Are you planning to replace or transfer personalized plates?[NEWLINE]user: No, at least not now.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to replace personalized plates that are old or damaged?[NEWLINE]user: No, I don't.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to replace the personalized plates you have now with different personalized plates or personalized picture plates?[NEWLINE]user: No, that is not the case.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you wondering if you can keep your current personalized combination and use it on your new picture plate?[NEWLINE]user: No, sorry.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you wondering if you can transfer a current set of personalized plates to a new vehicle that you plan to purchase?[NEWLINE]user: Yes![NEWLINE]agent: Then I'm happy to inform you that this is possible.[NEWLINE]agent: Will the registrant and registration class NOT change?[NEWLINE]user: Yes, it won't change.


user: Please, tell me about replace or transfer personalized plates[NEWLINE]agent: Do you want to know how you can replace or transfer personalized plates?[NEWLINE]user: Yes, please[NEWLINE]agent: There are several ways you can do it.[NEWLINE][BOUNDARY][NEWLINE]user: What if my plates are damaged? Can I replace them?[NEWLINE]agent: Call to the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: One other thing in relation to removing my vehicle from the road, where do I leave my registration badge?[NEWLINE]agent: You can store your photo or professional license plates in most DMV offices. Find a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: What information is there about the new image plate developed for a group or organization?[NEWLINE]agent: A packet of detailed information about the custom plate image plate development program, including the MV-415 pdf custom plate development application is available here.1. Professional license plates do not entitle you to any special parking privileges unless the city, town or village where you park your vehicle has granted you such privileges. For more information, contact your local police or parking enforcement agency, or the agency responsible for parking regulations.[NEWLINE]user: What if my registration is in the first year of a two-year registration?


user: Tell me about how to replace or transfer personalized plates[NEWLINE]agent: Do you want to replace or transfer your personalized plates?[NEWLINE]user: No, I'm just curious.[NEWLINE][BOUNDARY][NEWLINE]agent: Are your plates old or damaged?[NEWLINE]user: No, the plates are in a good condition.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to replace the custom plates you have now with different personalized plates or plates with personalized images?[NEWLINE]user: No, I don't think so[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to keep your current custom combination and use it on your new image plate?[NEWLINE]user: No, not that either.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to transfer a current set of custom plates to a new vehicle you plan to purchase?[NEWLINE]user: Yes, that's exactly what I want


user: I need some info about how to replace or transfer personalized plates[NEWLINE]agent: Do you want to replace personalized plates?[NEWLINE]user: Yes, please[NEWLINE]agent: For that, there are a variety of circumstances in which you can replace or transfer personalized plates[NEWLINE][BOUNDARY][NEWLINE]user: Who could I contact if it has been two weeks since I applied for my registration documents needed to get my personalized plates but have not yet received those documents?[NEWLINE]agent: In that case contact the Personalized Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE]user: In how many days more or less must the order be processed?[NEWLINE]agent: In approximately 10 days or less after your order is processed, you will receive new documents showing your current license plate number and your new license plate combination.[NEWLINE]user: and in how long will the plates arrive?[NEWLINE]agent: You must wait at least six weeks for custom plates to arrive.[NEWLINE][BOUNDARY][NEWLINE]user: and can I make the order at a DMV office?[NEWLINE]agent: Yes, but you can save yourself a trip. It is faster and easier to do it online.[NEWLINE][BOUNDARY][NEWLINE]user: and can i order by mail?[NEWLINE]agent: of course you can order professional photographs or plates by mail


user: I have several questions from the Voter Registration Application[NEWLINE]agent: eligible to register to vote in New York State?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to update your voter registration information?[NEWLINE]user: yes[NEWLINE]agent:  You do not need to update your voter registration information any of the information below changed since you last voted[NEWLINE][BOUNDARY][NEWLINE]user: May I ask a question about reclaimed vehicles? What should I do now that I've recovered my license plate and completed the MV-78B form?[NEWLINE]agent: for that matter, you can bring the plate to a DMV office and apply for new plates and re-instate your registration.[NEWLINE]user: Now please, tell me about what to do after the vehicle is recovered.[NEWLINE]agent: In case the vehicle is recovered, the first thing you should do is to make sure the police cancel the alarm of stolen vehicle so the recovery can be listed on your title record. You should not use your vehicle until the police cancel the alarm.[NEWLINE][BOUNDARY][NEWLINE]user: Right, now what if my plates are stolen?[NEWLINE]agent: For stolen plates you can ask the police to complete a "Report of Lost or Stolen Motor Vehicle Items" form MV-78B for the stolen plates. This is a different form from the stolen vehicle report and you can get it only from police agencies, not from the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing. What if the vehicle is not recovered?


user: I have several questions regarding the registration of voters, it'd be great if you could provide some answers.[NEWLINE]agent: Are you wondering if you're eligible to register to vote in New York State?[NEWLINE]user: Yes. This is one of the things I've been wondering about.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and be at least 18 years old by the end of this year.[NEWLINE][BOUNDARY][NEWLINE]user: What about the registry? My father just searched his Toyoya truck shortly before he passed away. Is it possible to receive a refund? since I do not want to continue using the service[NEWLINE]agent: After the criteria is met to receive a refund, DMV can issue a refund to the name of the estate.[NEWLINE][BOUNDARY][NEWLINE]user: What about his vehicle title and license plates?[NEWLINE]agent: DMV can assist you with these issues.[NEWLINE][BOUNDARY][NEWLINE]user: So, I need a copy of his death certficate and license to give to DMV?[NEWLINE]agent: Yes. This ensures that you will not receive any more mailings for the deceased loved one.[NEWLINE][BOUNDARY][NEWLINE]user: What criteria needs to be met to receive a registration refund?[NEWLINE]agent: You need to fill out and sign the Request for Refund MV-215 with "deceased" wriiten on the form. You will also need a copy of his death certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Can I transfer my deceased father's truck into my name?


user: Hello there. I came here with some questions for you, regarding the voter registration application.[NEWLINE]agent: Are you wondering if you are eligible to register to vote in New York State?[NEWLINE]user: Yes, I am.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen.[NEWLINE]user: Do I also need to be 18 or older?[NEWLINE]agent: Yes, you also must be at least 18 years old by the end of this year.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know! Another question related to DMV. What if I need to reach you via email?[NEWLINE]agent: Don't use the e-mail address from where you received the DMV reminders because you will not receive a response.  I will help you with how you can contact us[NEWLINE][BOUNDARY][NEWLINE]user: If I sign up for text and email reminders which one of my emails will you use because you already have my email from before?[NEWLINE]agent: We only keep one email address for each customer.  The email address you provide to sign up for electronic reminders will replace any other email address you provided us in the past.[NEWLINE][BOUNDARY][NEWLINE]user: who gets the medical certification reminders?


user: Hey, I have some questions regarding the voter registration. Can you answer them?[NEWLINE]agent: Of course. Are you wondering if you are eligible to register to vote in New York State?[NEWLINE]user: Yes![NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and at least 18 years old by the end of this year.[NEWLINE][BOUNDARY][NEWLINE]user: I like to know more about Transportation Network Company. So, I'm guessing you're unaware of the insurance requirements for a TNC driver?[NEWLINE]agent: That's something for the TNC company. They have to make sure their drivers understand and effectively have the proper insurance.[NEWLINE]agent: You're going to be a TNC driver right?[NEWLINE]user: Yes, That's right, that's why i wanted to know about this.[NEWLINE]agent: Then you should contact the TNC company you are interested to work with so they can give you more details.[NEWLINE][BOUNDARY][NEWLINE]user:  Yeah, i already thought about doing that. I can use any vehicle to do that right? i mean, like a truck or something?[NEWLINE]agent: Sorry, but no. TNC rules forbid use of taxis, delivery vehicles, limousines or licensed for-hire vehicles from being used as a TNC vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's a boomer. And i suppose that applies to pick up random passengers too, right?


user: Well, I do have some question about my voter registration application. Hopefully you can answer them.[NEWLINE]agent: Of course. Are you wondering if you're eligible to register to vote in New York State?[NEWLINE]user: Yes, I am.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and be at least 18 years old by the end of this year.[NEWLINE]user: I'm capable of doing everything. But, before you do that, could you tell me what the escrow account is for? Because I never needed it.[NEWLINE]agent: Sure, no problem. An escrow account is a payment alternative for users of the DMV, that way you don't need to send money or checks for every transaction, you just do a deposit on your escrow account and the money is debited every time a transaction is done.[NEWLINE][BOUNDARY][NEWLINE]user: That's handy. But What happens if I close my account and there is money in it?[NEWLINE]agent: The remaining balance in your account can be refund by a check or can be transferred to another escrow account you may have with the dmv.[NEWLINE][BOUNDARY][NEWLINE]user: The only way to do this process is by mail?[NEWLINE]agent: Not at all. You can also send the documents and forms by fax at 518-473-9644 or email, it would like approximately 2-3 weeks.[NEWLINE][BOUNDARY][NEWLINE]user: Any person can create an escrow account, right?


user: Good evening, I came here to have some questions about the voter registration application answered.[NEWLINE]agent: Of course. Would you like to know if you're eligible to register to vote in New York State?[NEWLINE]user: Yes. That'd be great.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and be at least 18 years old by the end of this year.[NEWLINE][BOUNDARY][NEWLINE]user: By the way,Is there a minimum age requirement to be a TNC driver? That's something I've overheard people discussing.[NEWLINE]agent: Yes, by statute, TNC drivers must be at least 19 years old and hold a valid and current NYS driver's license issued by DMV.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And do I need any special insurance or will a normal one do?[NEWLINE]agent: TNC companies will make sure TNC drivers understand and have the required insurance.[NEWLINE]agent: Are you interested in being a TNC driver?[NEWLINE]user: No, I'm just asking these questions for my son.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: So if he becomes an authorized TNC driver, can he pick up passengers in NY?


user: I want to register to vote but don't know if I can vote in NY[NEWLINE]agent: Are you trying to figure out if you are eligible to register to vote in New York State?[NEWLINE]user: yes[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen, be 18 years old by the end of this year, not be in prison or on parole for a felony conviction, and not claim the right to vote elsewhere[NEWLINE]user: I'm curious if the process for stolen plates and stolen vehicles is the same?[NEWLINE]agent: Stolen plates have a different form and it is only available at police agencies and not at DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. So after i lodge the report, i should just wait for any news from the police?[NEWLINE]agent: Yes. The police will input your vehicle information into national and state auto theft computer records. Other than tracking the vehicle, this will also prevent someone from selling or applying for a title using your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: But my vehicle was stolen before i was able to apply for registration. What should i do?[NEWLINE]agent: Quickly apply for a title in your name with proof of ownership to the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: If i am able to recover my vehicle, could i directly apply for plates?[NEWLINE]agent: No. The first thing you need to do is inform the police so that the stolen vehicle alarm would be cancelled. After you confirmed that it has already cancelled, you can then proceed to apply for plates or registration.[NEWLINE][BOUNDARY][NEWLINE]user: Would i need a duplicate title?[NEWLINE]agent: A duplicate title will be issued for stolen vehicle to mark the stolen vehicle. Remember to send your title to the Title Bureau along with a letter to explain that the vehicle have been recovered. After that, the DMV will issue a regular vehicle title.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else that i need to do after i recover the vehicle?


user: I have several questions about voter registration and would be very happy if you could answer them.[NEWLINE]agent: Would you like to know if you're eligible to register to vote in New York State?[NEWLINE]user: Yes, for starters.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and 18 years old by the end of this year.[NEWLINE]user: Can you please explain to me if is there any link between this proof I have to send and my discharge date?[NEWLINE]agent: Well, yeah. If your discharge happened before January 1, 1950, then you should submit a Honorable Discharge Form WD AGO 53, or WD AGO 55, or WD AGO 53-55, or just an "Enlisted Separation Paper"[NEWLINE]user: Sorry, but did you say before January 1,1950?[NEWLINE]agent: That's correct. That applies if you were discharged before that date. In any case, a Certification of Military Service or NA Foro 13038 is valid too.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll keep that in mind. By the way, i heard something about a Enhanced ID?[NEWLINE]agent: Do you want to change your standard license while adding your veteran status?


user: how Restore license after revocation[NEWLINE]agent: Did you do it after September 27, 2019?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What to revoke my driver's license?[NEWLINE]agent:  A serious traffic offense or multiple offenses can result in the revocation of your NY State driver license or driving privilege. 1 A revocation means your license is cancelled, and you must apply for a new one once the revocation period is over[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Also on MyDMV, how would I know if my license was mailed?[NEWLINE]agent: You can check the status of your driver license and driving privilege online if you sign up for a MyDMV account  and use our MyLicense service. If you need proof that DMV removed your suspension, you can order a certified copy of your driving record[NEWLINE][BOUNDARY][NEWLINE]user: do you know about denial letter? If it is received after the 60 days?[NEWLINE]agent:  it will be rejected[NEWLINE][BOUNDARY][NEWLINE]user: By the way regarding payments, what should I do if I am asked to pay for a driver's liability assessment?[NEWLINE]agent: DMV will send you a statement with the amount you owe. You must pay at least the minimum amount by the payment date or your driver's license will be suspended. You can also pay for the full evaluation.[NEWLINE][BOUNDARY][NEWLINE]user: ok, and... If you are currently suspended for failing to pay child support and had certain problems to solve, before continuing with the application for a new driver's license?[NEWLINE]agent: you must contact your local child support collection unit to make a payment and to have the suspension cleared. By law, DMV can not clear / remove a child support suspension unless directed to do so by the Office of Temporary Disability OTDA[NEWLINE]user: what do i need to get this approval list


user: My license was taken away from me last year and I would like to reinstate it.[NEWLINE]agent: Did you submit your application by mail before September 27, 2019?[NEWLINE]user: No I didn't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if mine was from July 2019?[NEWLINE]agent: Well then it is under review.[NEWLINE][BOUNDARY][NEWLINE]user:  If it is received after the 60 days?[NEWLINE]agent:  it will be rejected[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know more information about what is an indefinite suspension?[NEWLINE]agent: An indefinite suspension means you must do something such as answer a traffic ticket before the suspension can be cleared.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any information about how to get my license back after it was revoked? What should I do if it is approved?[NEWLINE]agent: You will receive an approval via email to apply for a new driver license with directions to follow in order to be successful when applying for a new driver license at your local DMV office.[NEWLINE]agent: Is your license from another state?[NEWLINE]user: No it's a NY state license.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I do all this approval stuff online?


user: Hello, do I need information about whether the license can be restored by mail?[NEWLINE]agent: It can take up to 12 weeks for an IUD to process a request received in the mail.[NEWLINE]agent: I already request approval by mail?[NEWLINE]user: do not[NEWLINE]agent: Do you want to know what approval is required to apply for a new license?[NEWLINE]user: Yes[NEWLINE]agent: In that case you must complete an Application for a Driver's License, Driver's License or MV-44 Driverless Identification Card. Leave the boxes I request blank[NEWLINE][BOUNDARY][NEWLINE]user: In terms of driver responsibility assessments, who is responsible for paying? I don't have a driver's license, what should I do?[NEWLINE]agent: Although you do not have a driver license, you are still required to pay the driver responsibility assessment.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd like to ask you another question on the additional fees and penalties. How much should I pay if you ask for a restoration?[NEWLINE]agent: I will let you know as soon as possible on how much you will pay for it. But they must be paid before your application can be approved.[NEWLINE][BOUNDARY][NEWLINE]user: what do i need to get this approval list


user: how Restore license after revocation[NEWLINE]agent: you apply for restoration and owe any of the following fines or penalties?[NEWLINE]user: yes[NEWLINE]agent: they must be paid before your application can be approvedsuspension termination fee driver license civil penalty[NEWLINE][BOUNDARY][NEWLINE]user: If i submit an application before addressing the items listed below?[NEWLINE]agent: we will send you an email telling you what you will need to do. We will delay processing your application will be delayed[NEWLINE][BOUNDARY][NEWLINE]user: very good, now regarding is Leandra's Law, can you give me information please[NEWLINE]agent: It created a new felony for driving while under the influence with children in the vehicle.[NEWLINE]user: What happens if someone is convicted?[NEWLINE]agent: Probation and a minimum of 12 months using an ignition interlock device.[NEWLINE][BOUNDARY][NEWLINE]user: Why is it called Leandra's Law?[NEWLINE]agent: It's named after a girl who died while riding with the intoxicated mother of her friend.[NEWLINE][BOUNDARY][NEWLINE]user: What does the law say?[NEWLINE]agent: No one can operate a motor vehicle while under the influence of alcohol or drugs while a child 15 or under is present.[NEWLINE][BOUNDARY][NEWLINE]user: How do you get an ignition interlock device installed?


user: Hello, I would like to know if and can I restore the license by mail?[NEWLINE]agent: of course IUD can take up to 12 weeks to process a request received in the mail.[NEWLINE]agent: Have you already applied for approval by mail?[NEWLINE]user: do not[NEWLINE]agent: What should I do if I need to request approval to request a new license?[NEWLINE]user: Yes[NEWLINE]agent: In that case you must complete an Application for a Driver's License, Driver's License or MV-44 Driverless Identification Card. Leave the boxes I request blank.[NEWLINE][BOUNDARY][NEWLINE]user: which form do I need when I apply for my license after an ignition interlock restriction?[NEWLINE]agent: You will need the Application for Driver License or Non-Driver ID Card, which is form MV-44.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if you select this option?[NEWLINE]agent: Please read and follow the instructions below as you can submit all of your unusual, extenuating and compelling circumstances only once per license renewal request. Please note that unusual, extenuating and compelling circumstances must meet all three criteria to be successful. YES, you have unusual, extenuating, and compelling circumstances that you believe would constitute a valid basis for the Department to deviate from the general revocation policy and justify approval of your driver's license application.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question about the indefinite suspension?


user: I need to get my license back, it was revoked[NEWLINE]agent: Would you like to know what is required to apply for a new license after revocation?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need the address where you can send your application and documents?[NEWLINE]user: yes I'll need that[NEWLINE]agent: Driver Improvement UnitNYS DMV6 Empire State Plaza, Room 338Albany, NY 12228[NEWLINE][BOUNDARY][NEWLINE]user: In addition to the name change, I've also recently moved to a new home. Will this be a problem when I try to replace my registration?[NEWLINE]agent: If you have been convicted of certain traffic offenses in NY or have accumulated 6 or more points on your record within 18 months, you will have to pay DMV over a three year period.[NEWLINE][BOUNDARY][NEWLINE]user: Can I just pay my entire balance?[NEWLINE]agent: Yes, but you will be informed that there are additional assessments if you pay the balance of an initial assessment that didn't include the additional assessments.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I don't pay the assessment?[NEWLINE]agent: Your driver license may be suspended if you don't pay, but it will be removed once your payment is processed.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information about driver responsibility assessments?


user: What additional requirements are required?[NEWLINE]agent: Do you need to know what additional requirements there are to apply for a new license after revocation?[NEWLINE]user: No, that is not what i need right now.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know what need to do to mail application, fees and any additional required documents?[NEWLINE]user: No, not at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know about what happens if your driver license application is denied by DIU?[NEWLINE]user: Yes, I need to know the information about denial of my driver license application by the DIU.[NEWLINE]agent: You have four options when it comes to denial and the first option is to accept the denial and take no further action.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about  driver license application, do you have a website to check the status of my driver license?[NEWLINE]agent: You can check by signing up for MyDMV if you haven't done so yet and using the account to check.[NEWLINE][BOUNDARY][NEWLINE]user: what do I do when I receive the first annual assessment statement?


user: Can I restore a licence after revocation by mail?[NEWLINE]agent: Yes, but It can take up to 12 weeks for DIU to process a request received by mail[NEWLINE]agent: What if I request approval by mail?[NEWLINE]user: Yes, I want it[NEWLINE]agent: In that case, you must wait until 30 days before the revocation period ends to send your request[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about DIU. Is it possible to pay by mail?[NEWLINE]agent: In some cases, you can pay by mail.[NEWLINE][BOUNDARY][NEWLINE]user: One more concern about getting a new driver's license. What happens if I need to apply for a new license, and need to seek approval?[NEWLINE]agent: In that case, you need to complete an Application for Permit, Driver License or Non-Driver ID Card MV-44, and please, leave the I am applying for a boxes blank[NEWLINE][BOUNDARY][NEWLINE]user: I understand but also have another question about who must pay a driver responsibility assessment.  When did this become necessary?  I seem to remember a time when this was not the case.[NEWLINE]agent: This is effective since november 18, 2004.[NEWLINE][BOUNDARY][NEWLINE]user: Now I have a question regarding application for a new license. What must I do if my probation does not contain any restrictions on driving?[NEWLINE]agent: You have to provide a copy of the conditions. Please, mail or fax this information to DIU.[NEWLINE]user: What happens if I owe any DMV fees suspension termination fee?[NEWLINE]agent: In that case, they have to be paid before applying for a license or the processing of your application will be delayed[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to apply for a new license after revocation?


user: Hi! Could you please tell me how to get a vehicle registration?[NEWLINE]agent: No problem. Do you know what the vehicle registration and tittle record abstract are, right?[NEWLINE]user: Yes, I know them.[NEWLINE]agent: Great. In case you need it. You can always check for the definitions issued by the new york DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Can I ask another question about CDL? I already have a commercial driver's license in New Jersey. Will this have an impact on the process of obtaining a New York CDL?[NEWLINE]agent: Will you be obtaining a New York State CDL?[NEWLINE]user: Yes.[NEWLINE]agent: Okay. The first thing you need to do is apply for a CDL at a DMV office in NY and surrender your out of state CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring with me to the DMV when I go?[NEWLINE]agent: Will you be changing your Standard license to a REAL ID?[NEWLINE]user: Yes, I will be.


user: Hello I need information about How to get a vehicle registration[NEWLINE]agent: want to know What are vehicle registration summaries and titles?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: want to know How do you get the registration summary of your vehicle?[NEWLINE]user: Yes[NEWLINE]agent: You can request your vehicle registration summary using the DMV Registration Request PDF MV-15 form.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what other options I have in creating MyDMV account if I ordered my driving records and haven't received it in the mail yet?[NEWLINE]agent: If you haven't received it in the mail yet, you will need to wait for it to arrive before you can create a MyDMV account.[NEWLINE][BOUNDARY][NEWLINE]user: What should I send to request the standard driving record by mail?[NEWLINE]agent: Please send  a complete request for DMV records in PDF MV-15   a photocopy of your proof of identity[NEWLINE][BOUNDARY][NEWLINE]user: and a question can I hide my photo in the license?


user: Hi there. I'm looking information about how to get a car registered.[NEWLINE]agent: Sure, no problem. But I need to ask, do you know what is a vehicle registration?[NEWLINE]user: I'm not very sure.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have in order your vehicle registration record abstract?[NEWLINE]user: No, as far as I know.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you interested into get your vehicle tittle record abstract?[NEWLINE]user: No, not really.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you looking for the records of another person?[NEWLINE]user: Yes, this process is not for me, is for someone else.[NEWLINE]agent: Alright, in order to get another person's records, you must submit a request for dmv records mv-15 and certify that you have a permissible use under the personal information of another person on dmv records.[NEWLINE]user: Where do I find information about driver's privacy?[NEWLINE]agent: You can see the driver's privacy protection act DPPA[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to pay any fee for this process?


user: how Get a vehicle registration or title record[NEWLINE]agent: want to know What are vehicle registration and title registration summaries?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how to obtain the summary of the registration of my vehicle?[NEWLINE]user: NOT[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how to obtain the summary of the registration of my vehicle?[NEWLINE]user: NO[NEWLINE][BOUNDARY][NEWLINE]agent: Want to know how someone else's records are obtained?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do you want to know how to obtain the summary of the registration of the title of my vehicle?


user: Hey there, what's up? Got a vehicle recently and wanted to know more about its registration.[NEWLINE]agent: Congratulations. Lets start on the basics, Do you know what are vehicle registration and title record abstracts?[NEWLINE]user: Yeah, i'm aware of that, thanks.[NEWLINE]agent: That's good. In any case, if you need more information, you can see our definitions on the proper documents issued by NY DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Now, let's talk about how to pay for additional test. How will I pay for more tests?[NEWLINE]agent: Did you fail your road test?[NEWLINE]user: Sadly yes[NEWLINE]agent: You can pay for additional tests online or by phone.[NEWLINE]user: How can I get one a Pre-Licensing Course Certificate MV-278?[NEWLINE]agent: First of all, see "Prepare for your road test". Then the fee for up to two road tests for a non-commercial license is included in your $10 driver license application fee. The earliest date is within three to five weeks.[NEWLINE]user: My temporary learner permit is without a photo... is this a problem?


user: Good morning, Do you happen to know about registration or title record abstracts?[NEWLINE]agent: I understand you want to know about what vehicle registration and title record abstracts are?[NEWLINE]user: No, not exactly that.[NEWLINE][BOUNDARY][NEWLINE]agent: Is your query aimed about how you get a vehicle's registration record abstract?[NEWLINE]user: Yeah, That exactly.[NEWLINE]agent: That's easy. You just need to get a Form MV-15 also known as Request for DMV Records and submit it properly filled.[NEWLINE]user: Are there any items i need to submit along that form?[NEWLINE]agent: In fact, there are. You must not forget to get and include your plate's number or if you have it, you vehicle identification number.[NEWLINE][BOUNDARY][NEWLINE]user: On a similar note, do the laws and restrictions that apply to drivers change depending on where I drive?[NEWLINE]agent: Yes, your driving privileges will vary depending on which of the our three geographic regions you will be driving in.[NEWLINE][BOUNDARY][NEWLINE]user: how do I turn my jr license into a senior license when I'm ready to do it?


user: Hey there, i was looking for some information about registration and title record abstracts[NEWLINE]agent: Do you need information about what are those?[NEWLINE]user: Yeah, it could be useful to know what they are.[NEWLINE]agent: You can see those definitions in the proper documentation issued by NY DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Another query concerning alcohol and drug offenses. Does it make a difference if I had this checked when I was older than 21?[NEWLINE]agent: This driving violation is related to alcohol or drugs?[NEWLINE]user: Yes, it is.[NEWLINE]agent: In that case, your drive licence from the new york state, will be suspended for at least 90 days.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for someone under 21?[NEWLINE]agent: There is also a revoke, but it will be for at least a year or until the age of 21, whichever is longer.[NEWLINE]user: What happens if there is any previous alcohol or drugs related driving violation?


user: I have questions about getting a vehicle registration and title record abstract.[NEWLINE]agent: I can help you with that. Are you familiar with what vehicle registration and title record abstracts are?[NEWLINE]user: Not exactly. I have some understanding, but I could use some clarification.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know how you can obtain a vehicle registration abstract?[NEWLINE]user: Yes, I need help with this.[NEWLINE]agent: You can order them by completing the form Request for DMV Records.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring with me to the DMV office in order to obtain a vehicle registration abstract?[NEWLINE]agent: If you have a Standard and want to change to a REAL ID or Enhanced[NEWLINE]user: it's not my case?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: how are the new federal DMV regulations[NEWLINE]agent: Per new federal regulations,  the DMV will check for any open suspensions or revocations you may have in any state.[NEWLINE][BOUNDARY][NEWLINE]user: How can I have a New York State Class E driver's license?


user: I need someone to explain how a vehicle registration works to me, because I'm a bit confused about several things.[NEWLINE]agent: Of course. Would you like to know what vehicle registration and title record abstracts are?[NEWLINE]user: Sure, why not?[NEWLINE]agent: You can find a definition of vehicle registration and title record abstracts issued by the New York DMV on our website.[NEWLINE][BOUNDARY][NEWLINE]user: Btw, when it comes to email. How do I order my personalized plates?[NEWLINE]agent: To order personalized plates by mail,  use the Application for Custom Plates PDF [ 14 ] CP-30.[NEWLINE][BOUNDARY][NEWLINE]user: how is the online order[NEWLINE]agent: Order personalized plates online[NEWLINE][BOUNDARY][NEWLINE]user: how is the order By phone[NEWLINE]agent: It is faster and easier to do it online, do you want to use the phone?[NEWLINE]agent: do you want to order by phone?


user: I need MyDMV account help[NEWLINE]agent: Okay, would you like to know what you need to sign up for MyDMV?[NEWLINE]user: no, just want an account[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I keep getting redirected when trying to sign in, what is going on? is it you? is it me?[NEWLINE]agent: Okay, follow the steps that I give you[NEWLINE]user: do I need my license to sign up for an account?[NEWLINE]agent: Yes, you need your New York State driver license[NEWLINE]user: okay do I use the old one or the renewed one?[NEWLINE][BOUNDARY][NEWLINE]user: Another requirement for a New York State driver's license. What is the status of the mail-in process?[NEWLINE]agent: To change your license, permit, non - driver ID and/or the address on your registration, mail a completed Address Change pdf [ 4 ] MV-232 form to[NEWLINE][BOUNDARY][NEWLINE]agent: If you just ordered a new driver license, learner permit, or non-driver ID but it hasn’t arrived in the mail, you’ll need to wait until you receive your new document to create your account.[NEWLINE]user: Perhaps an unrelated question now. ask for a new driver's license. I'm still trying to register and I got the email from you, so what do I do next?


user: how Creating a MyDMV account?[NEWLINE]agent: want to know what you need?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent:  MyDMV[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I have lost the document required to start a MyDMV account?[NEWLINE]agent: you must wait for it to arrive before you can create a MyDMV account[NEWLINE][BOUNDARY][NEWLINE]user: Another query concerning the creation of a MyDMV account. If I have multiple email addresses, what should I do?[NEWLINE]agent: be sure to check all of them. Sign in with the username you created for MyDMV[NEWLINE]user: What will I need to begin a MyDMV account?[NEWLINE]agent: The first thing you must have is your New York State drivers license or permit.[NEWLINE]user: Forgot i NY.gov account Username[NEWLINE]agent: se the self - service tools on the MyDMV homepage[NEWLINE]user:  If i do n't remember the password


user: Hello I need information about How to Create a MyDMV account[NEWLINE]agent: want to know what do I need to register in MyDMV?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What should I do if I request a new license and it has not arrived yet?[NEWLINE]agent: You must wait until you receive your new document to create your account. You cannot create a MyDMV account if you have never been issued a New York State non-driver license, permit or ID.You can confirm or change your address online[NEWLINE]user: and can i make these changes online?[NEWLINE]agent: of course You can confirm or change your address online[NEWLINE]user: What do I do if I don't remember the password?[NEWLINE]agent: be sure to check them all out. Log in with the username you created for yDMV.[NEWLINE]user: and how do i get in?[NEWLINE]agent: your MyDMV account will be associated with your current NY.gov ID username. You do not need to create a new username.[NEWLINE]user: and where do they send me the password?[NEWLINE]agent: Open the email we sent you with your temporary password and link to MyDMV. email that we send you with your temporary password and link to MyDMV.[NEWLINE]user: and if the license has not arrived by mail?[NEWLINE][BOUNDARY][NEWLINE]user: Ok thanks, and regarding doing this by mail, what can happen if I want to change my documents for more updated ones?[NEWLINE]agent: In that case, be sure to include payment. You can find payment information on the Change Address (MV-232) form.[NEWLINE][BOUNDARY]