elplaguister/DTS_session_datasets huggingface dataset:
user: Hi. I want to go to college but I don't think I can afford it. I only have one parent because my dad died in the military when I was a baby. Do you know of anything that could help me?[NEWLINE]agent: Hello. I am sorry to hear about your father, and I would like to thank you and your family for his service and sacrifice. You may be eligible to get Federal Pell Grant funding or an Iraq and Afghanistan Service Grant to assist you with your education.[NEWLINE]agent: Did your father serve in either Iraq or Afghanistan after the events of 9/11 in 2001?[NEWLINE]user: I am not sure. I don't think those places sound familiar.[NEWLINE][BOUNDARY][NEWLINE]user: Is there an income limit to qualify for help? I worry my mom might make too much but she can't afford to help me with college because she has to care for my brothers and sisters.[NEWLINE]agent: You don't have to worry about that. There is no income cut-off to qualify. They take many factors into consideration such as the size of your family and your year in school.[NEWLINE][BOUNDARY][NEWLINE]user: That's good. I don't want my mom to have to worry about me. I would leave so I didn't burden her, but I am afraid I would end up homeless. Unless that would help me get more financial aid. Would that help me?[NEWLINE]agent: I wouldn't recommend doing that! We can still help you get financial aid if you are homeless, but there is no special program just for homeless people. It would be better for you to stay in your house where you are safe.[NEWLINE][BOUNDARY][NEWLINE]user: OK. I do have another question though. We came here from Mexico when I was a toddler. I am not an official United States citizen. Does that matter?[NEWLINE]agent: If you have a green card, you are a permanent resident alien and as such you should still be eligible for some financial aid.[NEWLINE]user: I do have a green card. Will I need that when I fill out the form?
user: Hi, good morning. I'm now looking into your financial aid, and wanted to know if this kind of programs  are available to non-citizens?[NEWLINE]agent: Yes, they are. Given you have a green card, as such being a permanent resident alien, then you can get access to federal student aid, being an eligible non-citizen. Of course, you'll have to meet the basic criteria.[NEWLINE]agent: So, do you have a green card?[NEWLINE]user: Yes, i have a green card.[NEWLINE]agent: Excellent. Then you can be eligible for federal aid, as said before.[NEWLINE][BOUNDARY][NEWLINE]user: That's awesome. And once i get that aid, it stays just like that, or i have to do something to keep it?[NEWLINE]agent: Well, no. You have to make some procedures, but not for keeping the aid, but instead to stay being eligible.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, o.k. So, what if i'm already been told that i'm not fit to get that aid?[NEWLINE]agent: If that so, then you'll have to find out how to regain that eligibility status.[NEWLINE][BOUNDARY][NEWLINE]user: Well, hope to never need to do that. Say, everyone in the country can get this kind of help, aren't they?[NEWLINE]agent: Well, not everyone, but the most of the U.S citizens or eligible noncitizens can be eligible to get financial aid, either for college or career school. Of course, you have to totally understand criteria of the programs.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, lets say for example, those with intellectual disabilities?
user: I have a question that you might be able to help me with, can I apply for financial student aid if I am a non-US citizen?[NEWLINE]agent: I will share a link with you from the website that will cover off all eventualities in this regard[NEWLINE]agent: If you are a non-US citizen, do you have a green card?[NEWLINE]user: Yes, I do[NEWLINE]agent: With a green card, you are considered an eligible noncitizen and will qualify for financial aid if you meet the eligibility requirements[NEWLINE][BOUNDARY][NEWLINE]user: Are there wat=ys to remain eligible for financial aid?[NEWLINE]agent: I will direct you to the section of the website entitled "Learn How to Stay Eligible"[NEWLINE][BOUNDARY][NEWLINE]user: Are there special financial packages for those who were, or are in, foster care?[NEWLINE]agent: There is not a unique financial package for these students but if they meet the eligibility requirements, then they will qualify for financial aid[NEWLINE][BOUNDARY][NEWLINE]user: Is there an income level cut-off point from which you cannot qualify for financial aid?[NEWLINE]agent: There is no income cut-off point with federal student aid. A lot of factors are taken into account, like the size of your family are taken into account[NEWLINE][BOUNDARY][NEWLINE]user: Who qualifies for financial aid?
user: Hello, I'm a student whose parents were Killed in Iraq, I want to know if I can get "aid", and if so: what do I have to do?[NEWLINE]agent: Null[NEWLINE]agent: Did your parents die as result of military service in Iraq?[NEWLINE]user: No, they weren't performing military service.[NEWLINE][BOUNDARY][NEWLINE]user: I mean, after that... I don't have the resources to pay college, since I'm homeless... but I really want to go to college. Is there a way I can go to college?[NEWLINE]agent: Yes, there's a way. We currently have a plan to prevent homeless to not attending college. The program is called: "Identifying and Supporting Students Experiencing Homelessness from Pre - School to Post - Secondary Ages" I'll send you the link so that you can read more about it.[NEWLINE][BOUNDARY][NEWLINE]user: But I'm not a U.S citizen, I just have a permanent resident alien.[NEWLINE]agent: In that case you are considered an eligible noncitizen and you'll be able to get federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: But, how would I know if I'm eligible?[NEWLINE]agent: Most U.S. citizens or eligible noncitizens are eligible for financial aid for college or career school, you have to understand the criteria the program uses for "staying eligible" as noncitizen, I'll share you a document with all the information.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks a lot! Btw, I have a friend whose parents were killed granting military service in Iraq, can he get it too?
user: How can I regain eligibility for federal student aid?[NEWLINE]agent: You can check on our website.[NEWLINE]agent: Were you informed that you no longer qualify for federal student aid?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: We have resources online that teach you how to regain your eligibility back.[NEWLINE][BOUNDARY][NEWLINE]user: Are non-citizens eligible for the aid?[NEWLINE]agent:  Non-citizens that meet the requirements can also be eligible for federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me some resources that I can use to know how to help homeless students?[NEWLINE]agent: You can check on our website the page Identifying and Supporting Students Experiencing Homelessness from Pre-School to Post-Secondary Ages. There you can find useful information in this regard.[NEWLINE][BOUNDARY][NEWLINE]user:  What is it taken into consideration when evaluating an student eligibility for federal student aid?[NEWLINE]agent: First, there's no income cut-off to qualify, and many factors such as the size of the student's family and their year in school are taken into consideration.[NEWLINE][BOUNDARY][NEWLINE]user: lastly, can you tell me some of the eligibility requirements?
user: Hi, I would like to find out if I am eligible for federal student aid, could you please tell me who is eligible to get aid?[NEWLINE]agent: Well most U.S. citizens or eligible non citizens are eligible for financial aid for college or career school. It is however important to understand the criteria of the programs, how to stay eligible, and how to get your eligibility back if for some reason you lose it.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you enrolled at a college or career school and do you have a financial need?[NEWLINE]user: Yes I am enrolled at a college and I am battling to pay my tuition fees.[NEWLINE]agent: Seeing as you have a financial need and are enrolled at a college and if you are a U.S. citizen or eligible non citizen you should be eligible to apply for assistance.[NEWLINE]user: Are there any other requirements that have to be met before applying?[NEWLINE]agent: Yes there are other requirements.[NEWLINE][BOUNDARY][NEWLINE]user: I am eligible for further assistance because one of my parents was filled in Iraq?[NEWLINE]agent: Yes if one of your parents was filled in Iraq you might be eligible for additional Federal Pell Grant funding or for an Iraq Service Grant.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to stay eligible for federal funding?[NEWLINE]agent: I will share a link with  you so that you can see what is required to stay eligible for funding.[NEWLINE][BOUNDARY][NEWLINE]user: I have been in foster care for most of my life and am wondering how this affect the Federal Student Aid program.
user: where can I get info on regaining my financial aid eligibility?[NEWLINE]agent: null[NEWLINE]agent: Have you been told you no longer qualify for federal student aid?[NEWLINE]user: yes I have been told that[NEWLINE]agent: I can help you find out how to get your eligibility back.[NEWLINE][BOUNDARY][NEWLINE]user: do you have anything that people helping homeless students can look at?[NEWLINE]agent: They can look at Identifying and Supporting Students Experiencing Homelessness from Pre-School to Post-Secondary Ages, it is a page aimed at professionals assisting homeless students.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get more info on staying eligible for aid?[NEWLINE]agent: I will give you a link where you can look at more information on Staying Eligible.[NEWLINE]user: I heard about something for students with a parent involved in the Iraq War, do you have more info on that?[NEWLINE]agent: Yes, we have more information for Students With a Parent Who Was Killed in Iraq or Afghanistan[NEWLINE][BOUNDARY][NEWLINE]user: do the homeless get their own special financial aid?
user: Hi there, I am wondering if I am eligible for financial aid if I am a non-US citizen?[NEWLINE]agent: I will share a link with you which gives you further information in this regard[NEWLINE]agent: Are you a permanent resident alien, as in, do you have a green card?[NEWLINE]user: No, I don't have a green card and am not permanently resident here[NEWLINE][BOUNDARY][NEWLINE]user: Can it happen that I am informed that I no longer qualify for federal student aid?[NEWLINE]agent: You can access the information about regaining your eligibility on the relevant section of the website[NEWLINE][BOUNDARY][NEWLINE]user: Are there any pointers that you can give me to staying eligible for federal student aid?[NEWLINE]agent: We have a section on the website entitled "Learn How to Stay Eligible", which will give you all the relevant information[NEWLINE][BOUNDARY][NEWLINE]user: Who is eligible to qualify for federal student aid?[NEWLINE]agent: Most US citizens or eligible noncitizens are eligible for financial aid. All applicant should keep up to date with the criteria involved, understand the different programs that are available, learn how to stay eligible for financial aid and also how to get eligibility back if it is lost[NEWLINE][BOUNDARY][NEWLINE]user: What are the criteria involved in non-US citizens becoming eligible for federal student aid?
user: I cannot provide parent info due to a special circumstance, what can I do?[NEWLINE]agent: Did you submit your FAFSA form without parent info?.[NEWLINE]user: Yes, that is what I had to do.[NEWLINE]agent: Are your parents in jail?[NEWLINE]user: yes, my parents are in jail.[NEWLINE]agent: Then you would be able to submit your FAFSA form without your parent info on it.[NEWLINE][BOUNDARY][NEWLINE]user: What if I live somewhere besides with my parents?[NEWLINE]agent: It does not matter if you live with your parents; you would still have to report info pertaining to them.[NEWLINE][BOUNDARY][NEWLINE]user: What if my parents refuse to provide info needed for the FAFSA, how do I provide the info?[NEWLINE]agent: You would have to choose the one that says I am unable to provide info about my parent.[NEWLINE][BOUNDARY][NEWLINE]user: Why would I use my stepparents info?
user: I cannot provide my parents info what can I do?[NEWLINE]agent: Did you know you could submit your FAFSA form without your parents info?[NEWLINE]user: Yes, I did know there are some situations that I could send without my parents info.[NEWLINE]agent: Are your parents incarcerated?[NEWLINE]user: No, my parents are not incarcerated.[NEWLINE]agent: Did you leave because of an abusive relationship?[NEWLINE]user: No, my parents were not abusive to me.[NEWLINE]agent: Are you not able to get in contact with your parents?[NEWLINE]user: No, I know where they live and could get in contact.[NEWLINE]agent: Are you older than 21 but not yet 24 and are homeless?[NEWLINE]user: Yes, I am homeless and not 24 yet.[NEWLINE]agent: Then you are able to send in the FAFSA form without filling in your parents info.[NEWLINE][BOUNDARY][NEWLINE]user: What should I consider if not including my parents info?
user: Hello there, hope you're doing well in these times. I was wondering what the FSAA can do for me as a student.[NEWLINE]agent: Of course. Well, Federal Student Aid Acquisitions plays an integral role supporting Federal Students Aid's needs and program objectives. Federal Student Aid Acquisitions is responsible for ensuring the efficient and economic acquisition of products and services for Federal Student Aid while reducing cost and maintaining compliance with applicable laws, regulations, and Executive Orders.[NEWLINE][BOUNDARY][NEWLINE]user: That was very informative, thank you! So what is this acquisition forecast I've read about?[NEWLINE]agent: Federal Student Aid prepares an annual forecast, with periodic updates, of expected contract opportunities in excess of the simplified acquisition threshold for each fiscal year. Information on Federal Student Aid's forecast, as well as other U.S. Department of Education acquisitions, can be found at Forecast of ED Contract Opportunities.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, makes sense. How can I contact you?[NEWLINE]agent: Do you have questions regarding Federal Student Aid's Acquisition activities?[NEWLINE]user: Yes, plenty questions.[NEWLINE]agent: In that case, please e-mail FSA Acquisitions.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I will do that. What can you tell me about acquisition notices?[NEWLINE]agent: Active acquisition synopses, contract solicitations, and other information including draft work statements, special notices, sources sought notices, etc., are available at FedBizOpps, the U.S. Government's single point-of-entry for federal business opportunities.[NEWLINE][BOUNDARY][NEWLINE]user: Can these forecasts change?
user: Hi there. I'm looking information about forbearance.[NEWLINE]agent: Sure, you need to have present there is two kind of forbearance: general and mandatoy.[NEWLINE][BOUNDARY][NEWLINE]user: Great. But how can I apply for it?[NEWLINE]agent: Are you having financial difficulties right now?[NEWLINE]user: Not, exactly, but I think they are possible.[NEWLINE]agent: Are you having extra medical expenses?[NEWLINE]user: No, That's is not my case.[NEWLINE]agent: Did you experienced any change in employment?[NEWLINE]user: No, I'm not on that.[NEWLINE]agent: Are there any valid reason why you should be acceptable to qualify for forbearance?[NEWLINE]user: Yes, I think I have one.[NEWLINE]agent: This case you may need to know that a general forbearance is also called a discretionary forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I don't pay it?
user: How can I request an indulgence?[NEWLINE]agent: You must know what type of leniency you are going to apply for. You must provide your student loan servicer with documentation to demonstrate that you meet the eligibility requirements for the leniency you are requesting.[NEWLINE]user: What are the types of tolerance?[NEWLINE]agent: are two main types you must provide your student loan servicer with documentation[NEWLINE][BOUNDARY][NEWLINE]user: Can I request a general leniency if I am temporarily unable to make monthly payments on my scheduled loan?[NEWLINE]agent: Do you have financial difficulties?[NEWLINE]user: not yet[NEWLINE]agent: Do you have medical expenses?[NEWLINE]user: I have no medical expenses[NEWLINE]agent: Have you recently changed jobs?[NEWLINE]user: no[NEWLINE]agent: Do you have acceptable reasons to request a general indulgence?[NEWLINE]user: for now i don't have
user: i need help i would like to know if your school closes while you enroll or soon after you retire, you may be eligible for discharge from your federal student loan[NEWLINE]agent: in this case you need to know the eligibility requirements for discharge and how you can apply.[NEWLINE][BOUNDARY][NEWLINE]user: ok but in this case I would like to know if I am eligible since if I attended a school that closed less than three years ago[NEWLINE]agent: In addition to that point if you meet the eligibility requirements for closed school discharge, and want your loans to be canceled, please contact your loan administrator to apply for closed school discharge now instead of waiting three years to receive a closed high school automatic.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding the Discharge Criteria, if I want to be eligible for a one hundred percent discharge of my Federal Program loans that I must meet?[NEWLINE]agent: Were you enrolled when your school closed?[NEWLINE]user: was not enrolled[NEWLINE]agent: and were you on an approved leave of absence when your school closed?[NEWLINE]user: neither[NEWLINE]agent: Did your school close within 120 days of retirement?[NEWLINE]user: if it closed within 120 days
user: I have some closed school loan questions[NEWLINE]agent: Do you want to know what are the benefits of receiving a closed school loan discharge?[NEWLINE]user: Yes i would like to know[NEWLINE]agent: When receiving a closed school loan discharge you have to be aware of several points[NEWLINE][BOUNDARY][NEWLINE]user: What happens if you did not complete your study program?[NEWLINE]agent: Please note that the fact that the school has awarded you a diploma or certificate does not disqualify you for discharge.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I received loans for several different study programs at the same school, but could not complete any of the programs. Can all loans be canceled?[NEWLINE]agent: Only loans you received for a program you were unable to complete due to school closure are eligible for discharge.[NEWLINE]user: Suppose I initially enrolled in Program A, but decided not to continue with that program and transferred to Program B, what can I do?[NEWLINE]agent: only the loans you received for Program B could be repaid.[NEWLINE][BOUNDARY][NEWLINE]user: If my school closes and then I enroll in a comparable program at another school, can I receive a loan write-off that I received at the closed school?
user: Hi, I was wondering if you need to cancel textbooks and other materials if or have you received the help?[NEWLINE]agent: It is noteworthy that schools that participate in federal programs must provide all of these elements.[NEWLINE]user: What schools are in the program?[NEWLINE]agent: Of note, you may be eligible for disbursement and other benefits.[NEWLINE]user: What does that plan consist of, please?[NEWLINE]agent: That is, if you have a credit balance, it can be used for other things.[NEWLINE]user: What other charges can be implemented?[NEWLINE]agent: Schools must provide the information respectively.[NEWLINE][BOUNDARY][NEWLINE]user: Can payments be sent directly to your bank account?[NEWLINE]agent: Sure, this process usually occurs.[NEWLINE][BOUNDARY][NEWLINE]user: En que consiste el desembolsos?
user: how will you give me my financial aid?[NEWLINE]agent: That will depend on the type of aid you have accepted[NEWLINE][BOUNDARY][NEWLINE]user: how can I save money on books?[NEWLINE]agent: That depends on your school and your courses. There might be options for you to save money[NEWLINE]user: what is a credit balance?[NEWLINE]agent: That is money left over after your aid is applied to your tuition, fees, and other school charges[NEWLINE]user: any other tips on saving on books?[NEWLINE]agent: You might be able to save money if you shop around[NEWLINE][BOUNDARY][NEWLINE]user: if you are on the direct loan plus for parents will we know when money is ready to be given to us?[NEWLINE]agent: The school will notify you in writing each time they give you any part of the loan money[NEWLINE][BOUNDARY][NEWLINE]user: by when should we get our money to help pay for books?[NEWLINE]agent: Are you eligible for disbursement?[NEWLINE]user: don't think so
user: can you give me an idea of how much aid I can get[NEWLINE]agent: Would you like to estimate your federal student aid, but aren’t yet ready to apply for aid?[NEWLINE]user: no I think I am ready to apply[NEWLINE][BOUNDARY][NEWLINE]user: but how do you estimate my federal student aid?[NEWLINE]agent: You can use FAFSA4caster, it is a helpful tool for anyone who is not yet ready to submit a FAFSA form. Parents of younger students can use FAFSA4caster to receive early estimates, create scenarios based on future earnings, and then establish college funding strategies.[NEWLINE][BOUNDARY][NEWLINE]user: does it apply for aid too?[NEWLINE]agent: You need the Free Application for Federal Student Aid FAFSA form to apply for aid[NEWLINE][BOUNDARY][NEWLINE]user: can those not in high school use the forecaster?[NEWLINE]agent: Yes, adult students also can use FAFSA4caster to get an idea of how much and what types of federal aid they might receive.[NEWLINE][BOUNDARY][NEWLINE]user: what will I need to enter into the forecaster?
user: What if I can't make my monthly payment?[NEWLINE]agent: Do you have trouble making your monthly payments?[NEWLINE]user: yes[NEWLINE]agent: you can contact your loan manager immediately. Your loan manager can help you understand your options.[NEWLINE][BOUNDARY][NEWLINE]user: What are the important documents that I should have in an organized file?[NEWLINE]agent: it is important that you keep your promissory note, among others[NEWLINE][BOUNDARY][NEWLINE]user: What options do I have if I had problems with monthly payments?[NEWLINE]agent: one option is to change the due date of your payment[NEWLINE][BOUNDARY][NEWLINE]user: What is simplifying repayment with consolidation?[NEWLINE]agent: You may want to combine your multiple federal student loans into a single direct consolidation loan to simplify repayment. There may be trade-offs, so understand the advantages and potential disadvantages of consolidation before submitting the application.[NEWLINE][BOUNDARY][NEWLINE]user: En relación con los contratos de préstamo, ¿cuál es su pagaré?
user: I need help since my TPD registration request is denied[NEWLINE]agent: Did you determine that you do not qualify for a TPD download?[NEWLINE]user: I haven't determined that yet.[NEWLINE][BOUNDARY][NEWLINE]user: And where can I find more information about it?[NEWLINE]agent: You can find all the necessary information by visiting the site irs.gov[NEWLINE][BOUNDARY][NEWLINE]user: If you were discharged from a TPD based on a doctor's certification and my three-year post-discharge period has not ended, what should I do?[NEWLINE]agent: That happens you must either resume repayment of your previously discharged loans or acknowledge that you are once again responsible for meeting the terms and conditions of your TEACH Grant service obligation.[NEWLINE]user: ok thanks and if I received a TPD download based on VA documentation, what should I do?[NEWLINE]agent: one of the things you should do is sign a statement acknowledging that you cannot get a TPD download of the new loan[NEWLINE][BOUNDARY][NEWLINE]user: ok I understand and if I need more detailed information about the TPD download