elplaguister/DTS_session_datasets huggingface dataset:
user: how Keep my Information Secure[NEWLINE]agent:  Identity theft affects millions of people each year and can cause serious financial and identity - related problems.s   [73] Protect yourself by securing your personal information, taking the time to understand the threat of identity theft, and exercising caution[NEWLINE][BOUNDARY][NEWLINE]user: what steps can i take to help protect my personal information[NEWLINE]agent:  Do not routinely carry your Social Security card[NEWLINE][BOUNDARY][NEWLINE]user: what are my rights[NEWLINE]agent: Help ensure you get the retirement benefits you should by reviewing the basics like how we determine your benefit amount and who else in your family might be eligible. Visit our Learn About Retirement Benefits page to make sure you know the basics of retirement benefits[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: Create a my Social Security account to help you keep track of your records[NEWLINE]user: How do I protect myself from fraud?[NEWLINE]agent: Social Security is diligently working at national, regional, and local levels to combat the fraud that undermines our mission to serve the American public.[NEWLINE][BOUNDARY][NEWLINE]user: How to report suspicious activity[NEWLINE]agent: you receive a suspicious call from someone claiming to be from Social Security
user: I was wondering if you have some resources about retirement benefits. I'm looking for some answers.[NEWLINE]agent: Of course. There are many time-saving options available to you, we have several online services.[NEWLINE]user: That's great and all, but what if I need help with managing my benefits and can not find the answer?[NEWLINE]agent: In that case you can visit our contact us page for other ways to get support.[NEWLINE]user: There are also several services available, right?[NEWLINE]agent: Correct. We continue to expand the services available online. Visit our online services page to see a complete list, including the newest services to help you manage your information. You can also search our comprehensive FAQs section for help with specific retirement issues.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. And what can I do to keep my information safe?[NEWLINE]agent: Identity theft affects millions of people each year and can cause serious financial and identity-related problems. Protect yourself by securing your personal information, taking the time to understand the threat of identity theft, and exercising caution.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds great. How do I report suspicious activity then?[NEWLINE]agent: Did you receive a suspicious call from someone claiming to be from Social Security?
user: hi can you help me with retirement planning[NEWLINE]agent: Planning is the key to creating your best retirement. You will have to plan and save for years to reach your retirement goals.[NEWLINE]agent: Do you know that many factors affect retirement planning?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: How can I Estimate my benefits?[NEWLINE]agent: The Retirement Calculator within my Social Security allows you to obtain personalized retirement benefit estimates based on your actual earnings[NEWLINE]user: What if I don't want to create a my Social Security account?[NEWLINE]agent: We have other tools and resources to help you estimate your benefit amount. Visit the Social Security Calculators page for more online and downloadable calculator options.[NEWLINE][BOUNDARY][NEWLINE]user: Can I be working, applying for retirement, or both?[NEWLINE]agent: Social Security Credits[NEWLINE][BOUNDARY][NEWLINE]user: And can I continue working if I receive the benefit?
user: What is Retirement Planning like?[NEWLINE]agent: Planning is the key to creating your best retirement. You ll need to plan and save for years to achieve your retirement goals[NEWLINE]agent: you want to know the factors affecting retirement planning[NEWLINE]user: yes[NEWLINE]agent: we want you to understand what Social Security can mean to you and your family s financial future[NEWLINE][BOUNDARY][NEWLINE]user: if i'm ready to retire?[NEWLINE]agent: Jump to a topic on this page[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about Retirement Benefits[NEWLINE]agent:  We want you to know what Social Security can mean for you and your family s financial future[NEWLINE][BOUNDARY][NEWLINE]user:  what is the Early Retirement Age[NEWLINE]agent:  You can get Social Security retirement benefits as early as age 62[NEWLINE][BOUNDARY][NEWLINE]user:  Earning types with special rules
user: Hello there. I'm currently not receiving any benefits, but would like to apply for direct deposit. In the light of this I have some questions, hope you can answer them for me.[NEWLINE]agent: Are you currently NOT getting Social Security or SSI benefits but are planning to apply?[NEWLINE]user: Yes, that's the case.[NEWLINE]agent: Then you should tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit.[NEWLINE]user: I see. And what if I already have an account?[NEWLINE]agent: If you already have an account, you should have your checkbook or a copy of your bank statement with you.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. So, I have read about the Direct Express card. How can I get one of these?[NEWLINE]agent: It's quick and easy to sign up for the card. Call the toll - free Direct Express hotline at 1 - 800 - 333 - 1795. Social Security can help you sign up.[NEWLINE]user: I see. And what exactly can this card do for me?[NEWLINE]agent: The Direct Express card is a debit card you can use to access your benefits. And you don't need a bank account, we deposit your federal benefit payment directly into your card account.[NEWLINE]user: Sounds great. So do I need to contact my bank for direct deposit or is there another viable option?
user: Hello, I would like to know what happens if I am already receiving benefits?[NEWLINE]agent: Are you already receiving Social Security or SSI benefits?[NEWLINE]user: yes[NEWLINE]agent: to changing Social Security benefits online direct deposit?[NEWLINE]user: yes[NEWLINE]user: What if someone doesn't have an account?[NEWLINE]agent: You must open an account before you can sign up for Direct Deposit. You should compare prices in your area to find an account that has the features you want at a price you can afford.[NEWLINE]user: What do I do When I decide which account is right for me?[NEWLINE]agent: Inform the representative of the financial institution that you are interested in registering to receive your benefits through Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I am currently not receiving benefits?[NEWLINE]agent: tell the Social Security representative when you apply for the benefits you want to enroll in Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: y Does the Direct Express card not work?
user: My income has changed and I wanted to know how that affects my Medicare.[NEWLINE]agent: Has your income gone down due to any of the following situations, and does the change make a difference in the income level we consider?[NEWLINE]user: No, I actually earn more now.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me any information or sources to learn more about my Medicare?[NEWLINE]agent: Of course. Do you want more information about the income-related monthly adjustment amounts or to apply for Medicare Part A or B?[NEWLINE]user: Yes.[NEWLINE]agent: In that case you can visit our webpage Medicare Resources.[NEWLINE][BOUNDARY][NEWLINE]user: So can you tell me what will change, now that I earn more?[NEWLINE]agent: You'll pay a larger percentage of the total cost of Part B based on the income you normally report to the Internal Revenue Service IRS. You'll pay monthly Part B premiums equal to 35, 50, 65, 80, or 85 percent of the total cost, depending on what you report to the IRS.[NEWLINE][BOUNDARY][NEWLINE]user: What if I filed a federal income tax return for the year?
user: My income has changed and I wanted to know which impact this has on my retirement.[NEWLINE]agent: Has your income gone down due to any of the following situations, and the change makes a difference in the income level we consider?[NEWLINE]user: No. It has gone up, actually.[NEWLINE]user: What would happen if I earned less, like you suggested?[NEWLINE]agent: In that case we would need to see documentation verifying the event and the reduction in your income.[NEWLINE][BOUNDARY][NEWLINE]user: I see. So how exactly do you determine my income-related adjustment amounts?[NEWLINE]agent: Well, we use your most recent federal tax return the IRS provides to us. This information is from a tax return filed in 2019 for tax year 2018. Sometimes, the IRS only provides information from a return filed in 2018 for tax year 2017.[NEWLINE][BOUNDARY][NEWLINE]user: So if I had less income, what would I need to do? My wife has that issue currently.[NEWLINE]agent: In that case we need to see documentation verifying the event and the reduction in your income. The documentation you provide should relate to the event and may include a death certificate, a letter from your employer about your retirement, or something similar.[NEWLINE][BOUNDARY][NEWLINE]user: That's what I thought. And how high are the monthly medicare premiums?
user: what can you tell me about Social Security Direct Deposit[NEWLINE]agent: Are you already receiving benefits?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent:  Not currently receiving benefits?[NEWLINE]user: yes[NEWLINE]agent: you don t get Social Security or SSI benefits yet but are planning to apply?[NEWLINE]user: not[NEWLINE]agent: you already have an account?[NEWLINE]user: yes[NEWLINE]agent: have your checkbook or a copy of your bank statement with you.[NEWLINE][BOUNDARY][NEWLINE]user: If i already receive Social Security or SSI benefits and you have a bank account?
user: what can you tell me about Social Security Direct Deposit[NEWLINE]agent: Already receiving benefits?[NEWLINE]user: yes[NEWLINE]agent:  you already receive Social Security or SSI benefits and you have a bank account?[NEWLINE]user: not[NEWLINE]user: if i can use the card to make purchases, pay bills or get cash at thousands of locations?[NEWLINE]agent:  It s quick and easy to sign up for the card. Call the toll - free Direct Express hotline at 1 - 800 - 333 - 1795. Also, Social Security can help you sign up[NEWLINE]user:  If i already receive Social Security or SSI benefits and I have a bank account,  I can sign up for Direct Deposit?[NEWLINE]agent: calling Social Security toll - free at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE]user:  If i do n't have an account
user: what can you tell me about Medicare Premiums: Rules For Higher-Income Beneficiaries[NEWLINE]agent:  The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums[NEWLINE][BOUNDARY][NEWLINE]user:  If i have only one Medicare Part B or Medicare prescription drug coverage[NEWLINE]agent: you ll pay an income - related monthly adjustment amount only on the benefit you have[NEWLINE][BOUNDARY][NEWLINE]user: If i Disagree With Our Decision[NEWLINE]agent: you disagree with the decision we made about your income - related monthly adjustment amounts[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If I amended your tax return[NEWLINE]agent: we counts and it changes the income to determine the income - related monthly adjustment amounts your MAGI, let us know.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: For more information about the income - related monthly adjustment amounts or to apply for Medicare Part A or B[NEWLINE]user: how I requested?
user: Hello, I have some questions about Medicare premiums.[NEWLINE]agent: Of course. First, you should know that the law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare.[NEWLINE]user: Could this mean that I have to pay a higher premium?[NEWLINE]agent: Yes, but most people don't pay higher premiums.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Well, what if I filed a federal income tax return for the year?[NEWLINE]agent: In that case you need to show us your signed copy of the return. Use Form Medicare Income-Related Monthly Adjustment Amount Life-Changing Event to report a major life-changing event.[NEWLINE][BOUNDARY][NEWLINE]user: Does Medicare help me to pay for my prescribed drugs?[NEWLINE]agent: Yes. Medicare prescription drug coverage helps pay for your prescription drugs. The government pays a major portion of the total costs for this coverage, and the beneficiary pays the rest.[NEWLINE][BOUNDARY][NEWLINE]user: Makes sense. What can you tell me about monthly Medicare premiums?[NEWLINE]agent: You should be aware that the standard Part B premium for 2020 is $ 144.60.[NEWLINE]agent: Are you single and filed an individual tax return, or married and filed a joint tax return?
user: Hello, I would like to know how to apply for a disability benefits for a minor[NEWLINE]agent: CHECK the Starter Kit for Disabled Children.s [10] This kit answers common questions about applying for Supplemental Security Income benefits for children, and includes a worksheet to help you gather the information you need.[NEWLINE]agent: Do you want to find out if the income and resources of the parents and child are within the allowed limits?[NEWLINE]user: yes[NEWLINE]user: Who do I go to if I need help?[NEWLINE]agent: You can call us toll free at 1 - 800 - 772 - 1213[NEWLINE][BOUNDARY][NEWLINE]user: can I request it for a child?[NEWLINE]agent: You will need to complete an SSI Supplemental Security Income Application AND a Child Disability Report. The report collects information about the child's disburs condition and how it affects her ability to function. At this time, only the Child Disability Report can be completed online.[NEWLINE][BOUNDARY][NEWLINE]user: Who did I start the SSI application process with?[NEWLINE]agent: with Social Security[NEWLINE]user: What should I do with the report?
user: I could use some guidance on how to apply for a disabled child.[NEWLINE]agent: Of course. You should review the Child Disability Starter Kit. This kit answers common questions about applying for Supplemental Security Income SSI benefits for children, and includes a worksheet that will help you gather the information you need.[NEWLINE]agent: Did you contact Social Security to find out whether the income and resources of the parents and the child are within the allowed limits, and to start the SSI application process?[NEWLINE]user: Yes, I did. I talked to them yesterday.[NEWLINE]user: What if I don't want to do the disability report online?[NEWLINE]agent: In that case you can call us toll-free at 1-800-772-1213.[NEWLINE]user: And what if I'm hard of hearing? Do you have a number for that?[NEWLINE]agent: Of course. You can call our toll-free TTY number, 1-800-325-0778.[NEWLINE][BOUNDARY][NEWLINE]user: Great. Is there anything else I need to know regarding my application?[NEWLINE]agent: You will need to complete an Application for Supplemental Security Income SSI AND a Child Disability Report. The report collects information about the child's disabling condition and how it affects his/her ability to function. At this time, only the Child Disability Report can be completed online.[NEWLINE][BOUNDARY][NEWLINE]user: So now that I have contacted Social Security and made sure I fulfill the requirements I can apply for SSI, right?
user: it's not my case Social Security Credits[NEWLINE]agent: You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE][BOUNDARY][NEWLINE]user: If i are statutorily blind?[NEWLINE]agent:  you must only meet the duration of work test[NEWLINE][BOUNDARY][NEWLINE]user: what is the number of credits needed for retirement benefits[NEWLINE]agent: you were born after 1928?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: How Credits Are Earned[NEWLINE]agent:  The amount of earnings it takes to earn a credit may change each year[NEWLINE][BOUNDARY][NEWLINE]user: how to be eligible for disability benefits?
user: Hello, I would like to obtain information about Social Security Credits[NEWLINE]agent: Of course You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE][BOUNDARY][NEWLINE]user: can you please tell me the number of credits needed for retirement benefits[NEWLINE]agent: were you born after 1928?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: What happens when it comes to legal blindness?[NEWLINE]agent: in that case there is no recent proof of work requirement.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me the amount of credits needed for survivor benefits?[NEWLINE]agent: The number of credits needed for family members to be eligible for survivor benefits depends on their age when they die. The younger you are, the less credits needed.[NEWLINE]agent: Are you already receiving retirement or disability benefits at the time of your death?
user: How to apply for retirement benefits with the local office[NEWLINE]agent: You can do most of your business with Social Security online[NEWLINE]agent: you can not use these online services?[NEWLINE]user: yes[NEWLINE]agent:  your local Social Security office can help you apply. Although our offices are closed to the public, employees from those offices are assisting people by telephone.[NEWLINE][BOUNDARY][NEWLINE]user: how to withdraw the application[NEWLINE]agent:  life changes occur after you submit your application.  You have up to 12 months to withdraw your application, if you change your mind[NEWLINE][BOUNDARY][NEWLINE]user: Help apply online[NEWLINE]agent: ou may help someone else fill out their application,[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: your spouse or family member may be able to receive benefits on your record if they qualify[NEWLINE][BOUNDARY][NEWLINE]user: Get Your Social Security Benefit Verification Letter Online
user: I was wondering where I can find information for my application. I want to apply for retirement benefits.[NEWLINE]agent: Of course. Before you apply, be ready to provide your Social Security number and information.[NEWLINE]user: What else should I do to prepare for my application?[NEWLINE]agent: First gather the documents listed on our Checklist for Online Medicare, Retirement & Spouses Application. Instructions on how to submit your documents will appear at the end of the online application.[NEWLINE][BOUNDARY][NEWLINE]user: Can I withdraw my application if I change my mind?[NEWLINE]agent: Yes. Sometimes life changes occur after you submit your application. You have up to 12 months to withdraw your application, if you change your mind. You will be required to repay any benefits you've already received.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. Can I fill out my application but wait before sending it in?[NEWLINE]agent: You can save your application to finish another time if needed. Next time you sign in, go to Return to a Saved Application.[NEWLINE][BOUNDARY][NEWLINE]user: What if during my retirement I want to live outside of the U.S.?[NEWLINE]agent: Contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what an account is?[NEWLINE]user: Sure. Why not?
user: how do you Check your VA claim or appeal status[NEWLINE]agent:  Find out how to check the status of a VA claim or appeal online[NEWLINE][BOUNDARY][NEWLINE]user: Can I use the tool?[NEWLINE]agent: Do you have one of the following accounts? A Premium My HealtheVet account, or    A Premium DS Logon account used for eBenefits and milConnect,  or     that you can create here on VA.gov  A verified ID.me account[NEWLINE]user: yes[NEWLINE]agent: ok you just log into one of those[NEWLINE][BOUNDARY][NEWLINE]user: Will my personal information be protected if I use this tool?[NEWLINE]agent: yes[NEWLINE]agent: Do you plan on printing anything from this site?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: What if I don t see a document I sent to VA as evidence?[NEWLINE]agent: Certain documents don't appear online[NEWLINE][BOUNDARY][NEWLINE]user: Can i use this tool to check the status of a claim
user: What can I do if I don't agree with a board decision?[NEWLINE]agent: Do you have new and relevant evidence to support your case?[NEWLINE]user: Yes, I have new and relevant information that will support my case.[NEWLINE]agent: Then you may file a Supplemental Claim or appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: When can I request a Board Appeal?[NEWLINE]agent: You can request a Board Appeal after an initial claim, Supplemental Claim, or Higher-Level Review decision; and you can't request to appeals in a row.[NEWLINE][BOUNDARY][NEWLINE]user: Is there help available with a decision review?[NEWLINE]agent: A Veterans Service Organization or VA-accredited attorney can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: I have more questions, how do I find the answers?[NEWLINE]agent: You can look at frequently asked questions about decision reviews under FAQs.[NEWLINE][BOUNDARY][NEWLINE]user: If VA schedules an exam what do I do?
user: hg[NEWLINE]agent: gh[NEWLINE][BOUNDARY][NEWLINE]agent: gh[NEWLINE]user: hg[NEWLINE][BOUNDARY][NEWLINE]user: And how do you know that the money you'll give wil be enough?[NEWLINE]agent: We do a research and rate the amount we'll provide to help you pay for the basic needs you might have like food and clothing.[NEWLINE][BOUNDARY][NEWLINE]user: And how I get this benefits?[NEWLINE]agent: The eligibility for this benefit is related to if you have or not a disability related to your service which limits you ability to work or prevent you from working.[NEWLINE][BOUNDARY][NEWLINE]user: And how do I know which options do I have?[NEWLINE]agent: The life insurance explore your life, that way you will know how you will do your aplication if as a service member, veteran or family member.[NEWLINE]user: Are there any other benefits?[NEWLINE]agent: You can also get access to educational benefits if you are a veteran, reservist or national guard soldier[NEWLINE][BOUNDARY][NEWLINE]user: Is there any help or contact with someone for emotional help?[NEWLINE]agent: You can connect with our caring Veterans Crisis line for confidential help. Many of them are also Veterans.[NEWLINE][BOUNDARY][NEWLINE]user: Do you help veterans to find jobs?
user: what is Military sexual trauma (MST)[NEWLINE]agent: do you need support?[NEWLINE]agent: do you need support?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: what is MST[NEWLINE]agent:  Military sexual trauma MST refers to sexual assault or repeated, threatening sexual harassment that happened while a Veteran was in the military[NEWLINE][BOUNDARY][NEWLINE]user: How do I access VA services for MST?[NEWLINE]agent:  If you have a VA primary care provider, talk to that professional about what you ve been through[NEWLINE]user: are all the providers trained in mst?[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: How do I talk to someone right now?
user: I need information about what happens after applying for the GI Bill please.[NEWLINE]agent: Yes I can.[NEWLINE]agent: Were you asked for any documents?[NEWLINE]user: Yes.[NEWLINE]agent: Then you must go to the GI Bill website and upload them.[NEWLINE]user: What if I need to male changes to my first application?[NEWLINE]agent: Sorry but you can't make changes to your application.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I'm eligible for benefits?[NEWLINE]agent: First you must submit certain documents and apply.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I send this, to my home town GI Bill office?[NEWLINE]agent: No you must mail it to the VA regional claims processing office that's in the same location as your school.[NEWLINE][BOUNDARY][NEWLINE]user: Can I submit my documents online?