elplaguister/DTS_session_datasets huggingface dataset:
user: I need help getting a N.Y. License[NEWLINE]agent: Do you have a license in another state?[NEWLINE]user: No, I don't have a license.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What do I do if my permit is not enhanced?[NEWLINE]agent: You will need to get the real ID.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question on road test, what if I pass the exam?[NEWLINE]agent: the examiner will give you an interim license that allows you to drive. Keep the interim license with your photo learner permit until your new license arrives in the mail in about 2 weeks[NEWLINE][BOUNDARY][NEWLINE]user: Something else I want to ask about New York State driver license, what if I'm trying to drive a taxi?[NEWLINE]agent: You would have to contact the taxi commission.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements to drive a taxi?[NEWLINE]agent: You must be 18 or older with a CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I don't have a license?[NEWLINE]agent: You will need to learn how to apply[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to travel?[NEWLINE]agent: I recommend getting a real ID.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring?
user: Hello, is there a way to Change from a Class D to a Class E license[NEWLINE]agent: Hello. It is possible. Application for Standard Permit, Driver License for Non - Driver ID Card PDF [ 2 ] MV-44[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you trying to change the class of the license?[NEWLINE]user: I am, yes[NEWLINE]agent: ok great! if you want a REAL ID or Enhanced, complete this document guide to know what proofs of identity to bring to an office[NEWLINE]agent: do you want a standard license that will display not for federal purposes?[NEWLINE]user: Yes that is fine[NEWLINE]agent: ok great!  bring your current NY State license as proof of identitys[NEWLINE]user: That's helpful to hear. About interim license, what if I succeed on the test.[NEWLINE]agent: the examiner will give you an interim license that allows you to drive. Keep the interim license with your photo learner permit until your new license arrives in the mail in about 2 weeks[NEWLINE][BOUNDARY][NEWLINE]user: OK, thanks. I'd also want to find out my Driver's license. What if I do not have a New York driver's license?[NEWLINE]agent: Starting in October 2020 ] you will need an Enhanced or REAL ID to board a domestic flight unless you have a passport[NEWLINE]user: Does it need to be enhanced?
user: I have an ignition interlock device on my car but want to lend my car to my Mom to drive...what can I do to allow her to borrow my car?[NEWLINE]agent: Does your Mom have any driving restrictions?[NEWLINE]user: No, she has a clean record.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do I have to pay extra fees to have my Mom to then drive my equipped car?[NEWLINE]agent: You will need to check about interstate legislation if she might use the car out of state, as well.[NEWLINE]user: What are the global restrictions I face?[NEWLINE]agent: I suggest you check with national and interstate legislation for this.[NEWLINE]user: Ihave no convictions, what can I do for my Mom to drive my car?[NEWLINE]agent: You license can be revoked if you violate any terms of the prohibition.[NEWLINE][BOUNDARY][NEWLINE]user: If I pay my fines can I get an early removal of my restriction?[NEWLINE]agent: You may be able to have restrictions removed early if  you contact your State licensing Office with your circumstances.[NEWLINE][BOUNDARY][NEWLINE]user: Do cell phone violations affect my reinstatement?
user: How long will my current resitrction be in effect?[NEWLINE]agent: You would have to either log into our portal or check the court order against you.[NEWLINE]user: My convicition is not alcohol related.[NEWLINE]agent: You would still need to check the court order to ensure total compliance.[NEWLINE]user: Once again, my conviction was not alcohol related.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I was given an interlock; how do I remove it?[NEWLINE]agent: You would refer to the monitoring agency controlling said interlock.[NEWLINE][BOUNDARY][NEWLINE]user: What would happen if I get another ticket or something before the interlock is removed?[NEWLINE]agent: Refer to the court order as well as your monitoring agency.[NEWLINE][BOUNDARY][NEWLINE]user: But what if I get convicted of it?[NEWLINE]agent: I understand your situation. Please refer to the appropriate agencies, however, as they have more knowledge about that than I do.[NEWLINE]user: What if I have one drink and then try to drive? I'm still under the limit.
user: I am looking for information regarding removing a lienholder from my title certificate[NEWLINE]agent: Is there a lienholder currently on your title certificate?[NEWLINE]user: Yes there is[NEWLINE]agent: Have you recently sold a vehicle?[NEWLINE]user: Yes I have[NEWLINE]agent: After selling a vehicle, you don't have to remove a lienholder from the title certificate, you give the original title and lien release to the buyer[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the Graduated License Law and Restrictions for Drivers under 18, what junior driver license classes are restricted under it?[NEWLINE]agent: In addition to a junior learner permit, junior driver license classes DJ, MJ, and DJMJ are restricted under the Graduated License Law.[NEWLINE][BOUNDARY][NEWLINE]agent: Will there be one specific region of New York that you will be driving in?[NEWLINE]user: No, it will vary.[NEWLINE][BOUNDARY][NEWLINE]agent: Your driving privileges will vary depending on which region of New York you will be driving in. Would you like to see a Map of Regions?[NEWLINE]user: No, that's okay.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you familiar with the differences between a junior learner permit and a junior driver license?[NEWLINE]user: Yes, I know the differences.[NEWLINE]agent: Okay. In case you weren't aware, a driver who has a learner permit can only drive when supervised.[NEWLINE]user: Thanks for the information. Are the restrictions on a junior driver license affected by what region I drive in?
user: Can you explain how to remove a lienholder from a title?[NEWLINE]agent: If you want to sell, Do you know you don't have to remove?[NEWLINE]user: No, I don't. But I want to remove at all conditions.[NEWLINE][BOUNDARY][NEWLINE]agent: So have you an acceptable proof that a lien is satisfied for that?[NEWLINE]user: I don't understand. Whats that?[NEWLINE]agent: Yes. Two accetable proofs exist. You provide one of them to remove lineholder.[NEWLINE][BOUNDARY][NEWLINE]user: Which program is in charge of determining the proofs that I need to satisfy this?[NEWLINE]agent: The DMV brochure, New York State Vehicle Safety and Emissions Inspection Program for Automobiles and Light Trucks [3] C-50 lists the items of equipment reviewed during a safety inspection, and a description of the inspection of security[NEWLINE][BOUNDARY][NEWLINE]user: If the inspection tag expires more than 60 days, how much is the fine?[NEWLINE]agent: the fine is between $ 50 and $ 100[NEWLINE]user: I need to replace the inspection tag, how do I do it?[NEWLINE]agent: You can have your vehicle re-inspected or you can request a replacement sticker using the Request for Replacement Inspection Sticker PDF [8] VS-118 form.[NEWLINE]user: and what if my vehicle's inspection tag has expired in the last 60 days
user: What are the registration fees and taxes?[NEWLINE]agent: If it is the first time registering your vehicle.[NEWLINE]user: What fees are there?[NEWLINE]agent: Registration fee and plate fee.[NEWLINE][BOUNDARY][NEWLINE]user: How do I determine trailer and boat fees?[NEWLINE]agent: You can use the online service.[NEWLINE]user: Are they calculated differently?[NEWLINE]agent: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: Can I transfer from another vehicle?[NEWLINE]agent: Yes, you will not need to pay the plate fee.[NEWLINE][BOUNDARY][NEWLINE]user: How does online estimate the fees?[NEWLINE]agent: It does not include tax.[NEWLINE]user: Can I also use the charts for other fees?[NEWLINE][BOUNDARY][NEWLINE]user: I like to know the locations of DMV centers in New York, do you know where they are located?[NEWLINE]agent: yes I do. New York City Bronx, Kings (Brooklyn), New York (Manhattan), Queens, Richmond (Staten Island)[NEWLINE][BOUNDARY]
user: I'm moving out of New York and I don't know what to do with my plates[NEWLINE]agent: Do you want  to register your vehicle in another state?[NEWLINE]user: No, I don't want that[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is out-of-state insurance valid for a vehicle registered in New York?[NEWLINE]agent: Not at all.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm going to register my vehicle in New York, is it possible to have someone surrender my vehicle plates on my behalf?[NEWLINE]agent: Yes they can do that.  Just make sure that the person gives you the FS-6 receipt for your records.[NEWLINE]user: I received a letter from the DMV about a lapse of insurance on my vehicle. can you give me a good option for me to apply?[NEWLINE]agent: You must send us a copy of your out of state registration in your name along with a copy of your out of state insurance[NEWLINE][BOUNDARY][NEWLINE]user: What if i What happens if I register my vehicle in another state and deliver the New York license plates to the New York DMV?[NEWLINE]agent: In that case, you can get insurance in the other state. Your insurance must meet the requirements of the state where your vehicle is registered[NEWLINE][BOUNDARY][NEWLINE]user: What data should the proof have?
user: I need refund information about cancelling an I-PIRP course.[NEWLINE]agent: Was the cancellation due to the sponsor being unable to conduct the course?[NEWLINE]user: Yes, it was cancelled.[NEWLINE]agent: In that case, they must give you the option of a full refund of all course fees. If the course is available later on, the sponsor can also give you the option of rescheduling.[NEWLINE][BOUNDARY][NEWLINE]user: How should I renew my registration before obtaining a New York State inspection?[NEWLINE]agent: call 518 - 486 - 9786.[NEWLINE][BOUNDARY][NEWLINE]user: and what if I moved to New York and registered my vehicle here[NEWLINE]agent: If your vehicle was registered in another state that issues an inspection tag[NEWLINE]user: do not[NEWLINE]agent: Are you about to finish your out-of-state inspection?[NEWLINE]user: Yes[NEWLINE]agent: You must obtain a vehicle inspection from New York State.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do after returning my vehicle to New York State?
user: I want to trade in my license for a New York one[NEWLINE]agent: You have to exchange your-out-state driver license within 30 days of becoming a resident of New York.[NEWLINE][BOUNDARY][NEWLINE]user: what if I need my license for when I go back to my other country?[NEWLINE]agent: You can ask the road test examiner how to make sure that your foreign driver license is not destroyed[NEWLINE][BOUNDARY][NEWLINE]user: Yes, of course. Now I need to ask you another question about Y u M U. In addition, for DMV. What should I bring with me?[NEWLINE]agent: Proof of identity, such as a valid license, birth certificate, or passport, with your full name, middle name if applicable, and last name.[NEWLINE]user: What if you have a valid New York license, permit or ID card?[NEWLINE]agent: you must bring your original social security card or W-2 with the complete SSN.[NEWLINE][BOUNDARY][NEWLINE]user: And what is Enhanced License Sample, REAL ID and Standard?
user: Tell me about on-site investigation, please[NEWLINE]agent: Do you want to know about when the automotive facilities inspector AFI arrives to inspect your facility?[NEWLINE]user: No, I need another kind of information[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get a Surety Bond?[NEWLINE]agent: DMV doesn't provide Surety Bonds. You must contact a surety insurance company and have them fill out Dealer Bond Under NY State Vehicle and Traffic Law Section 415 6-B VS-3. Please, make sure that the business name and mail address of your bond match exactly those that appear on your application.[NEWLINE][BOUNDARY][NEWLINE]user: Which are the starter kit components?[NEWLINE]agent: Book of Registry Police Book, Bills of sale (Retail Certificate of Sale (MV-50), Odometer Statements except ATV and Boat Dealers[NEWLINE][BOUNDARY][NEWLINE]user: What about Snowmobile Dealer?[NEWLINE]agent: The DMV doesn't endorse these companies nor does it declare that the DMV has any association or supervision of these companies.[NEWLINE][BOUNDARY][NEWLINE]user: What if the on-site investigation is approved?[NEWLINE]agent: In that case, the DMV will issue you a certificate of registration, MV-50's Retail Certificates of Sale and a dealer plate letter if applicable.[NEWLINE][BOUNDARY][NEWLINE]user: Please, can you tell me again which are the starter kit components?
user: I have a problem with the repairs made on my vehicle at the auto repair shop.[NEWLINE]agent: I can help you with that. The first thing to do is attempt to resolve the issue with the management of the business. Be sure to keep a written record of all contacts with management and the details about your repair.[NEWLINE]agent: If you have already tried resolving the conflict to no avail, you can file a complaint. Would you like to do so electronically?[NEWLINE]user: No, I'll try to resolve it with the business first.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I do need to file a complaint later on, what happens then?[NEWLINE]agent: A DMV customer service rep will try to resolve the issue by discussing it with you and the repair shop. If the problem is not resolved, the complaint would then be referred to a DMV regional office for investigation.[NEWLINE]agent: What if DMV finds out that there were violations made by the repair shop?[NEWLINE]user: Yes, I would like to know about what happens if violations are found.[NEWLINE]agent: If violations are found, DMV will take action against the auto repair shop. This could include suspending or revoking their registration and/or imposing fines. The administrative law judge presiding at the hearing could offer the shop the option of paying you restitution in exchange for a shorter suspension period or lower fine.[NEWLINE][BOUNDARY][NEWLINE]user: What is the Repair Shop Act?[NEWLINE]agent: The act helps consumers get back thousands of dollars every year through mediation and restitution.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find information about the NYS Lemon Law complaint?
user: I have questions about the driving restrictions for people under 18.[NEWLINE]agent: I can help you with that. The restrictions you are referring to were put in place by the Graduated License Law specifically for drivers under 18 who have a learner permit.[NEWLINE]user: What happens if I don't comply with the restrictions?[NEWLINE]agent: You run the risk of having your learner permit suspended or revoked for 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: About removing liens, can a lien holder who has an account with the DMV's ELT electronic lien transfer system remove the lien from my certificate of title?[NEWLINE]agent: They can apply to have the lien removed electronically[NEWLINE][BOUNDARY][NEWLINE]user: I have lost my title certificate and need to remove a lien, what can I do?[NEWLINE]agent: You must complete and Application for a Duplicate Certificate of Title and proof that the original lien is satisfied to the address online or bring these to a DMV office. A duplicate title certificate is processed by the DMV and the certificate is mailed to you for a fee of $20.00[NEWLINE]user: Can I request the DMV to remove a lien when I apply for a duplicate title certificate?[NEWLINE]agent: You can apply for this by way of mail or at a DMV office[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way that I can transfer a title certificate that has a lien listed?[NEWLINE]agent: When the DMV processes the title certificate of a new owner, the lien is removed[NEWLINE][BOUNDARY][NEWLINE]user: What happens in the case of a lienholder being in possession of my title certificate?
user: Am I required to notify DMV of my entry into the military?[NEWLINE]agent: Are you entering into the military?[NEWLINE]user: I am not.  I am actually asking for my son who will be leaving for basic training next month.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: if my son's license is valid now, what will happen if it expires while he is in the military?[NEWLINE]agent: If his NY State license was valid at any time during his military service, his license will be able to be renewed.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my son has a lapse of insurance coverage during his period of active duty?[NEWLINE]agent: He is required to maintain continuous coverage or to surrender his plates before any deployments.[NEWLINE]agent: Is he unable to ensure that he will maintain continuous coverage or to surrender his plates now, before he departs for basic training?[NEWLINE]user: That is correct.  He is unable to pay forward enough on his policy to ensure it would give him continuous coverage for the period he will be gone and he is unable to get to the DMV during business hours to surrender the plates at this time.[NEWLINE]agent: Basic training is not a deployment.  The DMV does have a procedure in place to exempt military personnel from the requirements, however the procedure pertains to returning from deployment.[NEWLINE][BOUNDARY][NEWLINE]user: What would happen if his NY State registration would expire while he is on active duty?[NEWLINE]agent: Registrations are extended for up to 60 days from return to NY State.  This extension applies only to vehicles registered to military personnel.  He would need to show proof of military service or separation.[NEWLINE][BOUNDARY][NEWLINE]user: Is there another resource I could use to get more information?
user: Hi, I'm not currently in New York City. How do I get an extension, I need it[NEWLINE]agent: currently out of state?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and all vehicles need inspection?[NEWLINE]agent: Yes, all vehicles registered in New York State must obtain a safety inspection at a DMV - licensed from the inspection station every 12 months, when vehicle ownership is transferred.[NEWLINE][BOUNDARY][NEWLINE]user: What if there is no inspection tag?[NEWLINE]agent: If there is no inspection tag, the fine is between $ 50 and $ 100. A mandatory state surcharge of $ 88 $ 93 is added to the fine in city and town courts.[NEWLINE][BOUNDARY][NEWLINE]user: And what other inspections should the vehicle have?[NEWLINE]agent: Most vehicles must also obtain an emissions inspection or a diesel emissions inspection at the time of the safety inspection....[NEWLINE][BOUNDARY][NEWLINE]user: What if I have an inspection of the previous applicant, does it work?[NEWLINE]agent: An inspection issued to the previous applicant is invalid.[NEWLINE][BOUNDARY][NEWLINE]user: and when do inspections expire?
user: I bought my new car from a private seller.[NEWLINE]agent: Was the private seller registered with the New York State DMV?[NEWLINE]user: No, not that I know of.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is checked during an inspection?[NEWLINE]agent: We have a brochure "New York State Vehicle Safety / Emissions Inspection Program for Cars and Light Trucks [ 3 ] C-50" and it lists all the equipment we check.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I will check that out. Can I renew my registration before I get a New York State inspection?[NEWLINE]agent: I am going to give you the phone number to call, 518-486-9786.[NEWLINE][BOUNDARY][NEWLINE]user: I will give them a call. What should I do if my inspection sticker falls off?[NEWLINE]agent: Clear tape works great to reattach it to the windshield.[NEWLINE]agent: Is the sticker still usable?
user: hi I need to replace the inspection tag[NEWLINE]agent: You can have your vehicle re-inspected or you can request a replacement sticker using the PDF VS-118 Replacement Inspection Sticker Request Form. Complete the form and mail it to the address on the form.[NEWLINE]user: If my vehicle's inspection tag has expired, will I be fined?[NEWLINE]agent: If your vehicle's inspection tag has expired in the past 60 days, you may be fined $ 25 to $ 50.[NEWLINE][BOUNDARY][NEWLINE]user: Also, for mail it to the address on the form.. What do I need to replace personalized plates?[NEWLINE]agent: You need to pay a fee. Call to the Custom Plates Unit at 1-518-402-4838[NEWLINE][BOUNDARY][NEWLINE]user: How can I keep personalized plates?[NEWLINE]agent: If you have IMJOE standard series personalized plates, with an annual fee of $ 31.25 $62.50 per two - year registration. You order IMJOE on a picture plate e.g., NASCAR, Yankees and pay the $62.50 annual custom plate fee $125 at the next two-year renewal in addition to other renewal fees, plus plate and document fees. The online custom plate ordering system cannot credit you for the custom license plate fees you have already paid in your current registration[NEWLINE][BOUNDARY][NEWLINE]user: What if I purchase the vehicle from a private person?
user: Hi, recently I moved to New York and registered my vehicle here, what about my inspection tag?[NEWLINE]agent: Was your vehicle registered in another state that issues an inspection tag?[NEWLINE]user: do not[NEWLINE]agent: When does your out-of-state inspection expire?[NEWLINE]user: I dont know[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: In which case would I need an extension?[NEWLINE]agent: out of state when your inspection expires?[NEWLINE]user: Yes[NEWLINE]agent: In that case you can request an extension. First, it determines whether an expired out-of-state inspection is a violation of the law in that state.[NEWLINE]user: How can I request?
user: I moved to New York and registered my vehicle here. Do I need to do an inspection again?[NEWLINE]agent: Was your vehicle registered in another state that issues an inspection tag?[NEWLINE]user: Yes[NEWLINE]agent: In that case you don't need to be inspected immediately. Your out-of-state inspection remains valid until it expires or for one year after the registration date, whichever comes first.[NEWLINE][BOUNDARY][NEWLINE]user: What if I leave New York and my inspection expires, what should I do?[NEWLINE]agent: Wait 14 days for the DMV to process and ship your extension decal. You will need it before returning your vehicle to New York[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this, what should I do?. And What if the lienholder has my title certificate[NEWLINE]agent: Then DMV will help you without fee.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any other way for acceptable proof?[NEWLINE]agent: Yes. your lineholder's letter. But authorized officer must sign the letter.[NEWLINE][BOUNDARY][NEWLINE]user: What is the adress for the mail?[NEWLINE]agent: NYS DMV Title Services6 Empire State PlazaAlbany,NY 12228 - 0331[NEWLINE][BOUNDARY][NEWLINE]user: And does another way exist to remove lieholder?