elplaguister/DTS_session_datasets huggingface dataset:
user: I need to change my address.[NEWLINE]agent: You need to report it to the DMV.[NEWLINE]agent: Is your license current?[NEWLINE]user: Yes, I just have to change the address.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if my insurance had lapsed?[NEWLINE]agent: Your license and registration could be suspended.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, yes, they are good alternatives. I know you ask a lot for birth certificates, but what if you don't have one handy?[NEWLINE]agent: You can go and use the NYS Department of Health Vital Records to lend you a hand on that. You can even order those through an independent partner.[NEWLINE][BOUNDARY][NEWLINE]user: Going back to those alternate documents, can i use General Educational Development certificate as well?[NEWLINE]agent: Sure. You can contact your college to ask them for a certified copy.[NEWLINE]user: Are you sure? I don't want to waste my time there.
user: Do I need insurance to register my vehicle?[NEWLINE]agent: Yes. The DMV requires auto liability insurance to register a vehicle in New York[NEWLINE]agent: Do you have insurance?[NEWLINE]user: No[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more info?[NEWLINE]agent: The New York State Department of Financial Services website has more information about liability insurance and insurance companies licensed in New York : http://www.dfs.ny.gov[NEWLINE][BOUNDARY][NEWLINE]user: I'm glad to know, another question related to the letter that my car insurance issues, what if in the end I can't get insurance?[NEWLINE]agent: In that case you need to surrender your vehicle registration and plates to the DMV immediately.[NEWLINE][BOUNDARY][NEWLINE]user: Hold on. My wife just showed me another letter, in it they write that my license is suspended. What should I do now?[NEWLINE]agent: The letter means your insurance company notified the DMV that your insurance coverage ended, and that no other company notified the DMV about new coverage.[NEWLINE]user: But what if I do have insurance?[NEWLINE]agent: Then you should follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a notice of coverage with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: All that trouble, even though I am insured. But no can do. Any pointers on what I shouldn't do in my situation?
user: Can you please tell me about the county use taxes and the supplemental fees?[NEWLINE]agent: these are taxes that all residents of the New York City and several counties in New York have to pay when they register or renew a commercial vehicle.[NEWLINE]agent: Do you have more questions about these taxes?[NEWLINE]user: No, that's enough.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: aactually, who's in charge of collecting the taxes?[NEWLINE]agent: That would be the DMV who collects the taxes for the city and counties.[NEWLINE]agent: do you have your residence outside New York City and are you exempt from the vehicle use tax in your county?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: You should complete form UT-11C.[NEWLINE][BOUNDARY][NEWLINE]user: What about the county use tax chart for counties outside of New York City?[NEWLINE]agent: That chart shows the use taxes and supplemental fees for original registrations and renewals. Thes sales tax depends on the purchase proce of the vehicle and where you are located.[NEWLINE][BOUNDARY][NEWLINE]user: Now, what if I reside in New York City and am exempt from the NYC vehicle use tax?
user: How do I surrender New York State plates to the DMV?[NEWLINE]agent: Do you need to surrender plates from another state?[NEWLINE]user: Yes they are from another state.[NEWLINE]agent: They need to be surrendered to the state's DMV they are from then.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the DMV. Is my registration fee for the first year refundable?[NEWLINE]agent: It is possible. If you have already received a refund for the 2nd year of the registration fee and you have the UNUSED registration sticker and stub[NEWLINE][BOUNDARY][NEWLINE]user: How do I go about getting my refund if I qualify for one?[NEWLINE]agent: Did you surrender your plates?[NEWLINE]user: So when I give them my plates I will get a refund?[NEWLINE]agent:  When you surrender your plates,  your Receipt FS-6 T indicates if you are eligible to receive a refund[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me an exaplme or an estimate on what my refund will be?[NEWLINE]agent: I sure can!  Here is an example to show how your refund amount is determined.    You paid $ 137.50 to register your vehicle for two years[NEWLINE][BOUNDARY][NEWLINE]user: What if I changed my name, is it possible to still get a refund?
user: I'm looking to turn my plates into the DMV[NEWLINE]agent: Ok, thank you for doing so volunatily. Are you looking for a refund?[NEWLINE]user: Yes, I am as I already have plates that have a longer expiration than my ones I'm turning in.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I can turn in the registration as well and get a new one then.[NEWLINE]agent: Were the plates lost/stolen or destroyed?[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of a lost license certification. May I report the theft of my license plates to the police?[NEWLINE]agent: Yes, and ask the police to complete a police report and then bring police report to a DMV office[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this lost, stolen or destroyed plates?[NEWLINE][BOUNDARY][NEWLINE]agent: Sounds good, you will not be eligible for a refund then as you're bringing in the actual plates without a loss.[NEWLINE]user: If they were destroyed, what can I do about that?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a trailer that I tow with that truck. Do I need to surrender those plates aswell?[NEWLINE]agent: If the trailer is not currently and validly registered, you would not only need to turn in those paltes but get the trailer registered as well.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Now, regarding my vehicle registration request for refund, what if I changed my name, is it possible to still get a refund?
user: Yeah, um, i'm looking for some help with a non-driver ID renewal.[NEWLINE]agent: Sure. If you're looking to renew your ID, you can do it up to one year before your ID expires, and up to two years past its expiration date.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks. Um, i've been told that i can apply for the renewal by mail, can i do that?[NEWLINE]agent: Absolutely. You can go for that option. If so, You'll need to send us a copy of your proof of SSI.[NEWLINE][BOUNDARY][NEWLINE]user: Can I upgrade to a REAL ID?[NEWLINE]agent: Yes. While a REAL ID isn't required, you can obtain these at a DMV office.[NEWLINE]agent: Do you currently have a Standard Driver License?[NEWLINE]user: No, I don't.[NEWLINE]agent: Do you plan on travelling in the near future?[NEWLINE]user: Yes, I'll be travelling to Canada.[NEWLINE]agent: It's recommended that you come to DMV now, so that you can avoid a second office visit later.[NEWLINE][BOUNDARY][NEWLINE]user: Why is this important?[NEWLINE]agent: It makes boarding a domestic flight more convenient.[NEWLINE]user: I thought you could just use a Standard driver license for identification?
user: What do I need to know about renewing my ID card?[NEWLINE]agent: Are you over the age of 21 or will you be 21 soon?[NEWLINE]user: Well I am 20 but I turn 21 next month. Does that make a difference?[NEWLINE]agent: Since you are within 40 days of your 21st birthday, you won't have to do anything different. Your new ID won't have "Under 21" printed on it.[NEWLINE][BOUNDARY][NEWLINE]user: Can I ask something else? Regarding the renewal of the card, how long does it usually take? What is the most important of all that you explained to me?[NEWLINE]agent: yes for a New York State driver's license or a valid or expired learner's permit in the last 2 years by a card NDID[NEWLINE][BOUNDARY][NEWLINE]user: where I get the Supplemental Security Income Proof[NEWLINE]agent:  you receive SSI?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How is the process by mail?
user: Hi How are you today? I was wondering how the refund amount is determined?[NEWLINE]agent: I am good, thank you for asking :D Here is an example to show how your refund amount is determined[NEWLINE]user: oh okay thank you, so it is different for everyone then?[NEWLINE]agent: You are welcome. YEs that is correct.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about purchase price. Is there a sales tax on both the purchase and registration of a vehicle with the DMV?[NEWLINE]agent: The DMV does not collect sales tax when you apply for a vehicle registration if NY State sales tax was paid to a NY State dealer and will, for that reason, not issue a sales tax receipt.[NEWLINE]user: What will I need to do when I register my vehicle in New York at a DMV office as far as sales taxes?[NEWLINE]agent: When you register your vehicle you must either pay the sales tax, prove that the sales tax was paid, or prove that your vehicle registration is exempt from sales tax.[NEWLINE]user: What is the procedure if I was not a resident of New York when I bought my car?[NEWLINE]agent: You will use the Sales Tax Ememption form at NY State Department of Tax and Finance DTF-803 to receive a non-resident exemption from NY State sales tax.[NEWLINE]user: What proofs will I need to transfer my title to a NY State title?[NEWLINE]agent: If the name on your title will not change, then sales tax forms and proofs are not required.[NEWLINE]user: Does it matter if my car was a gift to me?
user: Is it possible to transfer any left over credit to another car?[NEWLINE]agent: Do you have more than one vehicle registered to you?[NEWLINE]user: Yes I do.[NEWLINE]agent: ok great! if you transfer your remaining registration to another vehicle, your new registration will expire the same day as your old registration[NEWLINE][BOUNDARY][NEWLINE]user: How am I able to get a refund if need be?[NEWLINE]agent: Yes it is possible When you surrender your plates.[NEWLINE][BOUNDARY][NEWLINE]user: is it an easy process to get a full 2 year refund?[NEWLINE]agent: Yes.  you can apply for a refund of the 2-year fee that you paid when you renewed the registration[NEWLINE][BOUNDARY][NEWLINE]user: there is something else about how to transfer a registration to another vehicle. Can I transfer vehicle license plates and plates to a new vehicle that I own?[NEWLINE]agent: Yes, you are able to transfer the registration and vehicle plates to a new vehicle you bought.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't want to transfer the registration?
user: What can I do to prepare for my road test?[NEWLINE]agent: Make sure you do everything needed within one year.[NEWLINE]user: Does it expire within a year?[NEWLINE]agent: Yes, you need to complete all requirements in one year.[NEWLINE][BOUNDARY][NEWLINE]user: Can I understand more about what happens at crosswalks?[NEWLINE]agent: Please refer to the driver's manual you were given when getting your permit.[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing you should know about REAL ID. Is there anything that already complies with the REAL ID requirements?[NEWLINE]agent: The enhanced driver licenses, permits or non-driver IDs along with valid US Passports are already REAL ID compliant[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a REAL ID if I have lost my Social Security Card?[NEWLINE]agent: If you have mislaid your Social Security Card, you must get a replacement card before applying for a REAL ID. Further information on how to get a duplicate card is available on the Social Security Administration website.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't want to get a REAL ID at this moment in time?
user: What do I need to do before my road test[NEWLINE]agent: Read the manual given to you when you got your permit.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything I should practice?[NEWLINE]agent: I would recommend practicing and studying it all.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also want to find out on what are the basis for conditional license to be given to drivers?[NEWLINE]agent: The DMV can issue a conditional license to a qualified driver whose NY State license has been suspended or revoked because of an alcohol or drug - related violation[NEWLINE][BOUNDARY][NEWLINE]user: what is restricted use[NEWLINE]agent: The DMV can issue a restricted use license to a driver who qualifies and whose license is suspended or revoked because of violations or incidents that are not alcohol or drug - related, or because of some drug - related violations[NEWLINE][BOUNDARY][NEWLINE]user: What more details do I need to know?[NEWLINE]agent: You can do this at most, but not all, Motor Vehicles offices. Contact your nearest office to find out where you can apply[NEWLINE][BOUNDARY][NEWLINE]user: ok i need to know more about restricted use
user: how to change address and mailing information[NEWLINE]agent: updating address. does this apply to you?[NEWLINE]user: yes[NEWLINE]agent: we send documents to the address we have on our records at the time of the order[NEWLINE]user: what if i moved?[NEWLINE]agent: first change your address, then order a replacement[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question regarding the fee chart. Do you have any resources that I can use to view the fees that I need to pay?[NEWLINE]agent: Yes, I can link you to a table that shows the fees[NEWLINE][BOUNDARY][NEWLINE]user: what's the cost for a motorcycle license?[NEWLINE]agent: The fees you pay when you get your first motorcycle license will depend on whether or not you currently have another class of New York State driver license and your exact age when you apply.[NEWLINE][BOUNDARY][NEWLINE]user: what are some of the other places that fall into the metro commuter district?
user: I have questions about self-certification[NEWLINE]agent: Are you asking on behalf of yourself?[NEWLINE]user: Yes i need help understanding self-certification[NEWLINE]agent: To be in compliance with federal regulations, all commercial drivers are required to certify to the DMV the type of driving they perform or expect to perform. If you self-certify to a non-excepted driving type NA or NI are also requited to submit a copy of their USDOT Medical Examiners Certificate.[NEWLINE][BOUNDARY][NEWLINE]user: there is something else about inspection sticker? Do I need to replace the inspection Tag?[NEWLINE]agent: Yes You can have your vehicle re-inspected or you can request a replacement sticker using the PDF VS-118 Replacement Inspection Sticker Request form. Complete the form and mail it to the address on the form.[NEWLINE]agent: Has your vehicle's inspection tag expired in the last 60 days?[NEWLINE]user: Yes[NEWLINE]agent: You may be fined $ 25 to $ 50.[NEWLINE][BOUNDARY][NEWLINE]user: If the tag cannot be used?[NEWLINE]agent: You can have your vehicle re-inspected or you can request a replacement label using the PDF VS-118 Replacement Inspection Label Request Form. Complete the form and mail it to the address on the form.[NEWLINE][BOUNDARY][NEWLINE]user: and who to send the inspections?[NEWLINE]agent: Inspection stations electronically send a record of all emissions inspections to the DMV.[NEWLINE]user: If the inspection tag expires more than 60 days?[NEWLINE]agent: the fine is between $ 50 and $ 100.[NEWLINE][BOUNDARY][NEWLINE]user: When do you need a security inspection?
user: Where do I apply for escort driver certification?[NEWLINE]agent: Most DMV offices offer the test, it will be listed with their Office Hours.[NEWLINE]agent: Does your local office offer it?[NEWLINE]user: No, the certification test is not listed for my location.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Can I take the test online?[NEWLINE]agent: It isn't offered online yet, but there are several offices close to you.[NEWLINE][BOUNDARY][NEWLINE]user: Will there be paperwork I need to fill out to take the test?[NEWLINE]agent: Yes, you need to fill out the Vehicle Escort Driver Application.[NEWLINE][BOUNDARY][NEWLINE]user: How old do you have to be to apply?[NEWLINE]agent: You need to be at least 21.[NEWLINE][BOUNDARY][NEWLINE]user: by the way, I have a DHS document as a temporary visitor, and I have doubts regarding my DMV document expiring on the same date as my DHS permit, can you give me information?
user: What should I do if my vehicle is stolen?[NEWLINE]agent: Report it to the police and your insurance company.[NEWLINE]user: Yes, it was.[NEWLINE]agent: Report it to the police and your insurance company as soon as possible.[NEWLINE][BOUNDARY][NEWLINE]user: What if I didn't get a title for it yet?[NEWLINE]agent: You need to apply for a title to transfer it.  The insurance company will give you a letter stating they need proof of ownership, and submit it with your title application.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, on the topic of not being a US citizen To get a New York driver's license, permit or non-driver identification card, what if the temporary visitor status is extended?[NEWLINE]agent: It is imperative that you bring your status to the DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I pay taxes or my child attends school in another state?[NEWLINE]agent: A judge would decide if you intend to make NY State your fixed and permanent residence.[NEWLINE][BOUNDARY][NEWLINE]user: How can I learn about exchanging my out-of-state driver license?
user: What should I do if my vehicle is recovered?[NEWLINE]agent: If your vehicle is recovered, make sure to notify the police so they can cancel the stolen vehicle alarm and list the recovery on your title.[NEWLINE]user: Will my title be revised?[NEWLINE]agent: Yes, your title will be revised to show that your vehicle was recovered.[NEWLINE]user: If my vehicle and plates are recovered before I file a MV-78B form, is my registration still active?[NEWLINE]agent: Yes, your registration will still be active as long as you make sure to cancel the stolen vehicle alarm.[NEWLINE][BOUNDARY][NEWLINE]user: Now, regarding escort vehicle driver certification. Will there be paperwork I need to fill out to take the test?[NEWLINE]agent: Yes, you need to fill out the Vehicle Escort Driver Application.[NEWLINE][BOUNDARY][NEWLINE]user: How old do you have to be to apply?[NEWLINE]agent: You need to be at least 21.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring with me?
user: I want to register a moped.[NEWLINE]agent: Can you give me the specs of it to ensure the best way to register it?[NEWLINE]user: (insert specs here)[NEWLINE][BOUNDARY][NEWLINE]agent: Your specs do classify as a moped but there are some special resitrctions.[NEWLINE]user: What are they?[NEWLINE][BOUNDARY][NEWLINE]agent: Please reference the attached chart to determine your eligibility.[NEWLINE]user: I have some of that. What else do iI need?[NEWLINE]agent: It sounds like you have a firm grip on what you need, but for any further confirmation, check the chart out.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't want transfer the registration?[NEWLINE]agent: If you do not transfer the registration, you will need to surrender the vehicle plates to the DMV.  You might be eligible to receive a refund if you surrender the plates before the registration expires.[NEWLINE][BOUNDARY][NEWLINE]user: do you have anywhere where I can look at more info on transferring ownership of a car?
user: How do I pay for additional test to take road test #1[NEWLINE]agent: if you have failed your road test you can pay for additional tests online of by phone[NEWLINE]user: What if I have a valid learner permit of driver license and did not fail the test[NEWLINE]agent: you can pay for additional tests online or by phone[NEWLINE]user: how can I pay the fee[NEWLINE]agent: you can pay by credit or debit card[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for Pay suspension termination fee. How do I know the status of my license or driving privilege after paying the fee?[NEWLINE][BOUNDARY][NEWLINE]agent: Have you paid the fee online?[NEWLINE]user: I have not yet.[NEWLINE][BOUNDARY][NEWLINE]agent: How will I know the status of my license when I do pay the fee?[NEWLINE]user: You can sign up for a MyDMV account and use the My License service.[NEWLINE][BOUNDARY][NEWLINE]agent: When will I get my license back?[NEWLINE]user: When will I get my license back?
user: What follows after passing the test?[NEWLINE]agent: You must first schedule and take a practical exam[NEWLINE][BOUNDARY][NEWLINE]user: If I wanted additional classes, how should I pay?[NEWLINE]agent: Do you want to pay for additional tests?[NEWLINE]user: No, I'm just asking at home that I want to pay later...[NEWLINE]agent: Ok, of course if you want you can pay for classes adi...[NEWLINE]user: No, thanks does not apply to me[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my learning permit expires before the next class?[NEWLINE]agent: You must obtain a new license[NEWLINE][BOUNDARY][NEWLINE]user: What if I need to canel my test[NEWLINE]agent: Tests can be cancelled /rescheduled or relocated because of bad weather or road construction  or reschedule for other reasons[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way I can learn more about what happens at crosswalks? I want to know in detail so I will be prepared for the road test.
user: what do i do if i receive a traffic ticket?[NEWLINE]agent: introduction. does this apply to you?[NEWLINE]user: yes[NEWLINE]agent: if you are issues a ticket for a non criminal moving traffic violation in the five boroughs of new york city. does this apply to you?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: do i have to attend my hearing?[NEWLINE]agent: hearings are open to the public. you may go to any tvb office to watch hearings so you know what to expect at yours.[NEWLINE]user: what if i please guilty?[NEWLINE]agent: you will be notified that you must got to the tvb to answer the charge in person.[NEWLINE]user: how do i plead guilty?[NEWLINE]agent: you can easily fill in the request information, sign it and either mail it with your payment to the albany address listed on the ticket or bring your payment to any tvb office :)[NEWLINE][BOUNDARY][NEWLINE]user: what if im a holder of a junior license?[NEWLINE]agent: you can not plead by mail or online. you still must appear for a hearing in a tvb office.[NEWLINE][BOUNDARY][NEWLINE]user: so i have to fill in the requested information[NEWLINE]agent: yes you must full in the requested information, sign it and either mail it with payment or personally bring your payment into any tvb office![NEWLINE][BOUNDARY][NEWLINE]user: what if im issued a ticket?
user: I got a traffic ticket, how do I pay it?[NEWLINE]agent: Did you just receive one ticket?[NEWLINE]user: yes i did[NEWLINE]agent: have you been issued a non criminal moving traffic violationin any five boroughs of NYC?[NEWLINE]user: no i have not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: SoI cannot plead guilty via mail?[NEWLINE]agent: No you cannot, you will be directed to go to TVB in person[NEWLINE]user: What if it is a driving without insurance violation?[NEWLINE]agent: You could not plead guilty via mail[NEWLINE][BOUNDARY][NEWLINE]user: What if I did not take any action in the alotted time frame?[NEWLINE]agent: It is possible that your license will be suspended[NEWLINE][BOUNDARY][NEWLINE]user: How would I go about appealing a decision?