elplaguister/DTS_session_datasets huggingface dataset:
user: I need to make a doctor appointment but I don't know where to go.[NEWLINE]agent: Do you have VA health care?[NEWLINE]user: Yes, that's right.[NEWLINE]agent: We have over 1,200 locations. Are you asking which one you will be able to go to?[NEWLINE][BOUNDARY][NEWLINE]user: Yeah. There are a few within driving distance but I was wondering if I have to go to a certain one or what.[NEWLINE]agent: You will get choose one VA location to receive regular care at.[NEWLINE]user: What if I get sick and have to see special doctors?[NEWLINE]agent: If that is the case, you may be referred to other locations as necessary.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, that's good to know. I just moved into a new town and I wasn't sure how to find a place. They have my old address in my records though. How do I change it?[NEWLINE]agent: To change your address, just call 877-222-VETS. It is open from Monday through Friday, 8 a.m. to 8 p.m.[NEWLINE]user: Thanks. Next question. I have to travel to Europe in six months. Does that affect my coverage at all?[NEWLINE]agent: To make sure you are covered, you will need to sign up for our Foreign Medical Program.[NEWLINE]user: OK. Is there a place to contact if I need more information on this stuff later?
user: Hello, I would like to know More information and resources of VA Health Care[NEWLINE]agent: Among the things you may know are VA Healthcare Copayment Rates See our current copayment rates for different types of care, tests, and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know Other VA benefits and services?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: and can i pay online?[NEWLINE]agent: Pay your VA copayment bill Pay your VA copayment securely online, by phone or by mail, or in person and find out what to do if you're having trouble making payments.[NEWLINE][BOUNDARY][NEWLINE]user: After I request what should I do?[NEWLINE]agent: Find out when to expect a decision on your application, and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: and what law protects my health care coverage?[NEWLINE]agent: The ACA Affordable Care Act and your VA health care coverage Find out what you need to know about the Affordable Care Act and what it means for veterans.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: Call the National Homeless Veterans Call Center at 877 - 424 - 3838 for help 24 hours a day, 7 days a week. You'll speak privately with a trained VA counselor for free.[NEWLINE][BOUNDARY][NEWLINE]user: What other things should I know?
user: I'm here because I need to know a few things about compensation for veterans with PTSD.[NEWLINE]agent: Do you have symptoms of PTSD and did you suffer a serious injury, personal trauma, sexual trauma, or were threatened with injury, sexual assault, or death while serving in the military?[NEWLINE]user: No, I don't. I'm just here out of interest.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have more information about PTSD support?[NEWLINE]agent: Of course, see our Understanding PTSD and PTSD Treatment booklet for more about PTSD symptoms and treatment or go to our National Center for PTSD website for information about PTSD treatment and support.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And who should I contact if an emergency happens?[NEWLINE]agent: You can call 911 or go to the nearest emergency room.[NEWLINE]user: Alright, but I meant something else. Do you have a hotline for such cases?[NEWLINE]agent: Of course. You can connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: Great. What if the veteran in question just came home from a combat mission?[NEWLINE]agent: Whether you just returned from a deployment or have been home for 40 years, it's never too late to get help for post-traumatic stress disorder. Getting counseling or treatment can help you manage your symptoms and keep them from getting worse.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Do you offer other forms of treatment as well?[NEWLINE]agent: Yes, PTSD specialists provide regular outpatient care to Veterans with PTSD in each VA medical center across the U.S.. Special residential live-in or inpatient care programs found in each region of the U.S. help Veterans with severe PTSD symptoms who have trouble doing normal daily activities like going to work.[NEWLINE]user: I heard there are also providers offering additional care. Is that right?
user: Hello there. I hope you're doing well. I came here to learn more about women's health services for female veterans.[NEWLINE]agent: Of course. Are you a female veteran?[NEWLINE]user: Yes, I am.[NEWLINE]agent: In that case you're part of the fastest-growing group within our Veteran population. And we're dedicated to meeting your health care needs.[NEWLINE][BOUNDARY][NEWLINE]user: Wonderful. I had a bad sexual experience. Do you provide help related to such traumas?[NEWLINE]agent: Yes, we do. You can get help through VA. You don't need to have a service-connected disability rating, and you may be able to get MST-related care even if you don't qualify for other VA services. You also don't need to have reported the MST or have other proof that it happened.[NEWLINE][BOUNDARY][NEWLINE]user: That's a start. Where can I find women's health services near my location?[NEWLINE]agent: You can look for women's health services specific to your nearest VA medical center. Simply go to the website of the VA health care system that the medical center is part of.[NEWLINE][BOUNDARY][NEWLINE]user: And where can I find more information?[NEWLINE]agent: Our women's health website gives you the latest information about how we help women Veterans stay well and our Center for Women Veterans website tells you about health care and other benefits and programs for women Veterans.[NEWLINE][BOUNDARY][NEWLINE]user: I'll check it out, thanks. How can I connect with my local program manager for female veterans?
user: Please, talk me about my VA care team.[NEWLINE]agent: Your team's goal is to plan all the care you need to help you stay healthy throughout your life.[NEWLINE]agent: Do you want to change to a different primary care doctor?[NEWLINE]user: No, that is not among my plans.[NEWLINE]user: What if I am re-enrolled in VA health care?[NEWLINE]agent: In that case, find out how you can receive care from a provider in your local community through community care.[NEWLINE][BOUNDARY][NEWLINE]user: Can you talk me about my VA primary care provider and PACT team?[NEWLINE]agent: Of course. at VA, we take a team approach to health care with you as the principal figure. Research shows that this type of approach leads to better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]user: What can you do to take care of me??[NEWLINE]agent: We can help you get care in the way that works best for you. This may include personal visits with your primary care provider, group clinics, and 24/7 phone support. You can also get educational information online and secure messages with your healthcare team through "My HealtheVet" portal.[NEWLINE]user: Anything else you can tell me about my Va care team?
user: need info on whether or not I can use my GI Bill benefits for more classes after graduating[NEWLINE]agent: Yes[NEWLINE]agent: Do you want to earn a degree and then start classes on another degree?[NEWLINE]user: exactly that[NEWLINE]agent: Yes, you can use any left over GI Bill benefits to pay for classes on another degree.[NEWLINE][BOUNDARY][NEWLINE]user: how do you send me the money so I can pay tuition?[NEWLINE]agent: We issue payments after each months classes[NEWLINE]user: I'm on the post 9-11 Bill, I thought it was before classes so I can buy books and pay for the classes?[NEWLINE]agent: For the For the Post-9/11 GI Bill we pay tuition and fees directly to the school.  Money for books is sent to you at the beginning of the term[NEWLINE][BOUNDARY][NEWLINE]user: can I take classes at 2 schools at the same time if I still have benefits leftover?[NEWLINE]agent: Yes, you can take classes at more than one school under the GI Bill if the classes at both schools count toward your degree. Also, the school granting your degree has to consider the classes at the second school to be required in order to get your degree[NEWLINE][BOUNDARY][NEWLINE]user: how much will I be getting so I can budget?[NEWLINE]agent: Your payment amounts will be based on the number of classes you go to and the hours spent in those classes[NEWLINE][BOUNDARY][NEWLINE]user: can a dependent also use my benefits to go to community college or another school?
user: I need help with getting a disability rating[NEWLINE]agent: Did you get a decision notice from us that confirms your disability rating?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: can you get benefits for dependents if you have a rating over 30%?[NEWLINE]agent: Yes,  you can get financial support and benefits for your qualified dependents.[NEWLINE][BOUNDARY][NEWLINE]user: when will you start sending the checks?[NEWLINE]agent: If your decision notice shows at least a 10% disability rating, you will get your first payment within 15 days of the notice.[NEWLINE][BOUNDARY][NEWLINE]user: can the rating help me get healthcare too?[NEWLINE]agent: Yes, disability compensation may include other benefits like health care[NEWLINE][BOUNDARY][NEWLINE]user: what benefits would we be able to get if we had a rating of 100?
user: Hello, I came here to learn more about my disability rating after I had a surgery.[NEWLINE]agent: Are you recovering from surgery or a disability related to your military service that's left you unable to move?[NEWLINE]user: Yes, I am.[NEWLINE]agent: In that case, you may be able to get a temporary 100 % disability rating and disability compensation or benefits if you have this kind of immobilizing disability.[NEWLINE][BOUNDARY][NEWLINE]user: So, according to the state I'm currently in after my surgery, could I get disability benefits?[NEWLINE]agent: Yes, you may be able to get disability benefits if you've had surgery or received other treatment at a VA hospital, approved hospital, or outpatient center for a disability related to your military service called a service-connected disability.[NEWLINE]user: Does this mean I could get disability benefits?[NEWLINE]agent: Yes, you may be able to get disability benefits if you've had surgery or received other treatment at a VA hospital, approved hospital, or outpatient center for a disability related to your military service called a service-connected disability.[NEWLINE]user: Is it enough that I had surgery?[NEWLINE]agent: In this case, the surgery required a recovery time of at least one month or reports show that the surgery or treatment was for a service-connected disability.[NEWLINE]user: What if my surgery didn't go well and cause severe problems?[NEWLINE]agent: If the surgery resulted in severe issues, like surgical wounds that haven't totally healed, and the surgery required a recovery time of at least one month or reports show that the surgery or treatment was for a service-connected disability, then you qualify.[NEWLINE][BOUNDARY][NEWLINE]user: And who do you provide cover for?
user: Hello, I would like to know what suicide prevention measures there are for veterans[NEWLINE]agent: Are you a veteran in a mental health crisis and are you thinking about hurting yourself, or do you know a veteran who is considering this act now?[NEWLINE]user: do not[NEWLINE]user: but if there is help for them?[NEWLINE]agent: of course You are not alone, and you can get help.[NEWLINE][BOUNDARY][NEWLINE]user: How do I tell my child about a suicide attempt in the family?[NEWLINE]agent: Get tips for talking to children of different ages about suicide:   Preschool children   School-age children[NEWLINE][BOUNDARY][NEWLINE]user: what do you recomend?[NEWLINE]agent: Find these and other resources near you[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: Learn about suicide prevention and the support we offer. Visit our suicide prevention website   Visit our Make the Connection website for resources and to see stories of veterans who have overcome depression and other mental health challenges.[NEWLINE][BOUNDARY][NEWLINE]user: and where can I get advice and resources for spouses, parents and veterans?
user: Hello, I was wondering what the next steps are now that I requested a review of a decision.[NEWLINE]agent: Of course. You can find out what happens after you request a decision review on our page.[NEWLINE]agent: Does VA schedule exams for you?[NEWLINE]user: Yes, we made an appointment for an examination.[NEWLINE]agent: In that case be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Yeah, I don't plan to. *not possible to ask a question*[NEWLINE]agent: *not possible to reply*[NEWLINE][BOUNDARY][NEWLINE]user: How much time do I have to file a higher level review?[NEWLINE]agent: You have 1 year from the date on your decision to file a higher-level review.[NEWLINE][BOUNDARY][NEWLINE]user: I won't need that long. So, is it possible for me to file a higher level review to begin with?[NEWLINE]agent: Yes, you can request a higher-level review of an initial claim or supplemental claim decision. This option isn't available after a higher-level review or board appeal. It's also not available if you're one of multiple people claiming the same benefit, this is rare.[NEWLINE][BOUNDARY][NEWLINE]user: I've read some details about this on your page. If I call with a senior review, what do I have to expect?[NEWLINE]agent: During the call, you and/or your representative can talk about why you think the decision should be changed and identify errors.[NEWLINE][BOUNDARY][NEWLINE]user: Say, can I also apply by mail?
user: Hi. I need more information about your medical benefits package[NEWLINE]agent: In our package we cover preventive care services, such as:  Health exams, including gender-specific exams  Health education, including nutrition education[NEWLINE]user: What finger to do to use these services?[NEWLINE]agent: In order to use these services, you must be enrolled in VA health care, and you must have received care from us within the past 24 months. Be sure to tell the urgent care provider that you are using the VA urgent care benefit when you arrive.[NEWLINE]user: What should I do if the emergency care they give me is not covered by VA?[NEWLINE]agent: You must meet several requirements. Learn more about non-VA emergency medical care[NEWLINE]user: and where do i get that information?[NEWLINE]agent: go to the non-VA emergency medical care section[NEWLINE]user: How do I contact the patient advocate at the VA Medical Center?[NEWLINE]agent: Go to the website of the VA health care system of which the medical center is a part. In page navigation, click on Patients and Visitors.[NEWLINE]user: What requirements do I need?[NEWLINE]agent: Are you enrolled in VA Health Care?[NEWLINE]user: do not[NEWLINE]agent: does not qualify as it does not meet all the requirements[NEWLINE][BOUNDARY][NEWLINE]user: where to get more information about priority groups?
user: How to Apply for Rehabilitation and Employment at VA Voc[NEWLINE]agent: Want to find out how to apply for VA Voc rehabilitation and employment?[NEWLINE][BOUNDARY][NEWLINE]user: yes What if I am a service member who has not yet received a service related disability rating?[NEWLINE]agent: You don't need to wait for a rating. Instead, fill out VA Vocational Rehabilitation - Advance after exiting form VA 28-0588.[NEWLINE]user: what are the requirements for benefits?[NEWLINE]agent: Have you been through the process of the Physical Evaluation Board?[NEWLINE]user: yes[NEWLINE]agent: Yes You may be eligible for VR&E benefits and services[NEWLINE][BOUNDARY][NEWLINE]user: What if he can't go back to work right away?[NEWLINE]agent: You can choose the Independent Living Services[NEWLINE][BOUNDARY][NEWLINE]user: What are the benefits for severely injured active duty members?[NEWLINE]agent: Please note: s [25] Seriously injured active duty members may automatically receive VR&E benefits before VA issues a disability rating, due to Sec. 1631 of the National Defense Authorization Act PL 110-181.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply if I already have a VA disability rating?
user: tell me, VA home loan programs for surviving spouses[NEWLINE]agent: To get a VA - backed home loan as the surviving spouse of a Veteran. you ll need a Certificate of Eligibility COE to show your lender that you qualify for this benefit.[NEWLINE]user: which are the requirements[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a COE?[NEWLINE]agent: You may be able to get a COE if you re the spouse of a Veteran, and at least one of the descriptions below is true for them.[NEWLINE]user: the veteran had to be missing in action or a prisoner?[NEWLINE]agent: Yes, Is missing in action or Is a Prisoner of War POW.[NEWLINE]user: if he was missing in action[NEWLINE]agent: also Is a Prisoner of War POW.[NEWLINE]user: yes in war
user: Hello I need information about the Program and see VA appointments online[NEWLINE]agent: With our VA appointment tools, you can schedule some VA health care appointments online. You can also view details about upcoming appointments and organize your health calendar.[NEWLINE][BOUNDARY][NEWLINE]user: interesting, and how do i talk to someone now?[NEWLINE]agent: Are you a crisis veteran or concerned about one who is?[NEWLINE]user: do not. I just want to know the information[NEWLINE]user: and does this service have any cost?[NEWLINE]agent: This service is private, free and available 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: and what requirements must be met to use the VA dating tool?[NEWLINE]agent: Are you or is the person interested in VA health care enrolled?[NEWLINE]user: yes[NEWLINE]agent: Are you scheduling your appointment with a VA health center that uses online scheduling?[NEWLINE]user: no not yet
user: Can you help me get information for the Premium Waiver for policyholders who are totally disabled?[NEWLINE]agent: Of course, a premium exemption means that you will not have to pay your life insurance premiums the monthly payments you make to maintain your policy. In most cases, premiums can only be waived up to one year before receiving a claim.[NEWLINE]user: What requirements must I meet?[NEWLINE]agent: Do you have a mental or physical disability that prevents you from having a job?[NEWLINE]user: no it doesn't stop me from working[NEWLINE]agent: sorry, you may not be able to get a waiver of your life insurance premiums since you don't meet that requirement[NEWLINE][BOUNDARY][NEWLINE]user: And could you help me find out if I qualify for the SGLI Disability Extension?[NEWLINE]agent: of course let me find out[NEWLINE]user: Thank you. Another question. May I be able to keep my coverage for up to 2 years after the date I leave the military?[NEWLINE]agent: Of course yes. but you must meet two requirements[NEWLINE]user: What requirements must I meet?
user: What is the benefit of a fully developed claim for a VA pension?[NEWLINE]agent: The fully developed claim program is the fastest way available to get your VA pension claim processed without any risk to you.[NEWLINE]agent: Do you have all the required documents to file this claim?[NEWLINE]user: Yes, I have all the needed paperwork.[NEWLINE]agent: If we decide that we need additional documentation for you, we'll remove your claim from the FDC program and process it as a standard claim.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements of disability pension benefits if you're housebound?[NEWLINE]agent: Do you have a permanent disability that is 100% disabling?[NEWLINE]user: No, my condition is not 100% disabling, I can still do some things on my own.[NEWLINE]agent: In that case, if you're disability is rated 60% or higher, you may qualify for a pension. Does that pertain to your condition?[NEWLINE]user: No, that does not describe my disability.[NEWLINE]agent: In that case, you would not be eligible for pension benefits because you must meet the specified requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Can I re-claim non-service-connected pension benefits?
user: how you entered tutorial assistance[NEWLINE]agent: Are you using VA educational assistance and struggling with courses?[NEWLINE]user: I am not using VA educational assistance[NEWLINE][BOUNDARY][NEWLINE]user: But if I am using the GI Bill Post-9/1, can I enter?[NEWLINE]agent: your instructor must also sign section 18 of this form. Download form VA 22 - 1990 t PDF The form must be signed and dated on or after the date of the last certified tutoring session, point 12b on the form.[NEWLINE][BOUNDARY][NEWLINE]user: ok what are the requirements?[NEWLINE]agent: You are enrolled in an educational program part-time or more[NEWLINE]user: not[NEWLINE]agent: Can't get this benefit I'm sorry[NEWLINE][BOUNDARY][NEWLINE]user: ok y If my school approves of your need for a tutor?
user: can you give me details of VA disability compensation for PTSD[NEWLINE]agent: Post-traumatic stress can occur after someone goes through a traumatic event like a fight, an assault, or a disaster.Most people have some stress reactions after trauma.  But if the reactions don't go away over time or interrupt your life[NEWLINE]user: if that's our case Post traumatic stress occurred after going through a traumatic event[NEWLINE]agent: But if the reactions don't go away over time or interrupt your life[NEWLINE][BOUNDARY][NEWLINE]user: Can I get VA disability benefits?[NEWLINE]agent: You may be able to get disability benefits if you have symptoms related to a traumatic event, the stressor or your experience with the stressor is related to the symptoms of PTSD, and you meet all the requirements[NEWLINE]user: which are the requirements?[NEWLINE]agent: Did the stressor occur during your service?[NEWLINE]user: yes[NEWLINE]agent: Can't you function as well as before because of its symptoms?[NEWLINE]user: not[NEWLINE]agent: I'm sorry you don't meet all the requirements[NEWLINE][BOUNDARY][NEWLINE]user: How do I talk to someone now?
user: can you give me details of Agent Orange exposure[NEWLINE]agent:  The U.S. military used Agent Orange to clear plants and trees during the Vietnam War[NEWLINE]user: and if you served in Vietnam or in or near the Korean DMZ DMZ during the Vietnam era or in certain related jobs what can I do?[NEWLINE]agent: you may have had contact with this herbicide. We refer to this as having a presumption of contact. Find out if you can get disability compensation and other benefits for illnesses we believe are caused by Agent Orange[NEWLINE][BOUNDARY][NEWLINE]user: ok tell me the requirements?[NEWLINE]agent: You have an illness we believe is caused by Agent Orange called a presumptive disease[NEWLINE]user: not[NEWLINE]agent: No You may be able to get disability benefits[NEWLINE]user: what can i do to get some benefit[NEWLINE]agent: You may be able to get disability benefits if the below descriptions are true for you This must be true : You have an illness we believe is caused by Agent Orange called a presumptive disease[NEWLINE]user: Can I get disability benefits from VA?