elplaguister/DTS_session_datasets huggingface dataset:
user: Is there life time benefits?[NEWLINE]agent: You can start your retirement benefit at any point from age 62 up until age 70.[NEWLINE]agent: did you apply benefits before age 65?[NEWLINE]user: yeah[NEWLINE]agent: You can start your retirement benefit at any point from age 62 up until age 70.[NEWLINE][BOUNDARY][NEWLINE]user: Is there another factor to consider when determining the best age to receive benefits?[NEWLINE]agent: The answer is that there is no one " best age " for everyone and, ultimately, it is your choice[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information?[NEWLINE]agent: For more information that will help you decide the best time to start benefits,  please read Other Things To Consider[NEWLINE][BOUNDARY][NEWLINE]user: what about health coverage?[NEWLINE]agent: Medicare is our country 's health insurance program for people age 65 or older[NEWLINE][BOUNDARY][NEWLINE]user: Do I sign up for medicare part B?[NEWLINE]agent: When you sign up for Medicare  you will be asked if you want to enroll in Medical insurance Part B[NEWLINE][BOUNDARY][NEWLINE]user: what is SEP?
user: Hi, i'm receiving benefits, but i wanted to know if there is a chance i keep them now i'm looking to continue working.[NEWLINE]agent: No problem there. You may be still capable to receive those benefits.[NEWLINE]agent: Are you at full retirement age?[NEWLINE]user: Yes, i'm at that age.[NEWLINE]agent: Well, if that so, we will deduct the excess earning from your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing to apply for all retirement or spousal benefits, should I apply for Medicare?[NEWLINE]agent:  you will be effectively filing for all retirement or spousal benefits[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, and for enrolling in Medicare plan b, what are the consequences if I cannot enroll in plan b?[NEWLINE]agent: If that's the case, maybe your full coverage will be delayed and you may have to pay a bigger amount unless you qualify for SEP.[NEWLINE][BOUNDARY][NEWLINE]user: Who can get covered by Medicare?[NEWLINE]agent: Those who have reached age 65 or older.The program helps them with the cost of health care.[NEWLINE]user: What do the Medical insurance Part B? What is its function?[NEWLINE]agent: Medicare Plan B helps pay for doctors services and many other things.[NEWLINE][BOUNDARY][NEWLINE]user: We don't need to get any supplementary medical insurance, isn't?
user: Hello, I'm here to learn more about how you determine if a person is disabled.[NEWLINE]agent: Disability Home.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a publication about Medicare?[NEWLINE]agent: Yes, we do have a publication about Medicare.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you a question regarding for Replacement Card for a U.S. Born Child. Is it possible to accept if I only submit a copy of the document?[NEWLINE]agent: That's not possible, sorry. Those documents you should present, must be original or if they are copies, must be certified by that agency that issued them. We won't accept notarized copies, either. Of course, these documents mus be current and not expired.[NEWLINE][BOUNDARY][NEWLINE]user: Uh, mus take that into account. And, in any case, i could present other documents to you?[NEWLINE]agent: It is possible, yes. Any document presented must show your name, date of birth or age, and a recent photograph. This document could be, for example, a employee identification card.[NEWLINE]user: Oh, oh, another question please. Could you tell me with what purposes you use a document?[NEWLINE]agent: Well, that would depend on the document presented, but for example we could use your U.S passport as proof of both citizenship and identity.[NEWLINE]user: Ok. um, lets say i don't have a document available to present, do i have any options regarding that?[NEWLINE]agent: Yes, you have an option. We may accept some other document, such as a state issued non driver identification card or, in case your child is adopted, a adoption decree.[NEWLINE][BOUNDARY][NEWLINE]user: All right. Please, you told me before that i was limited in times i could replce the SSN card, didn't you?
user: Hello, I would like to obtain information about disability benefits for a child under 18[NEWLINE]agent: do you want to apply for a child?[NEWLINE]user: yes[NEWLINE]agent: You will need to complete an SSI Supplemental Security Income Application AND a Child Disability Report. The report collects information on the child's disabling condition and how it affects their ability to function.[NEWLINE][BOUNDARY][NEWLINE]user: Another question regarding Social Security. Is my Social Security account accessible to others?[NEWLINE]agent: No it is for your use only.[NEWLINE]agent: Do you know why that is?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what if I do not want a temp lift?[NEWLINE]agent: you can visit your local Social Security office to open an account in person[NEWLINE]user: ho can I get more info on fraud alerts?
user: what can you tell me aboutDisability Benefits | Apply For A Child (Under Age 18)[NEWLINE]agent: To apply for a child?[NEWLINE]user: yes[NEWLINE]agent: You will need to complete an Application for Supplemental Security Income SSI AND a Child Disability Report. The report collects information about the child 's disabling condition and how it affects his / her ability to function[NEWLINE][BOUNDARY][NEWLINE]user: I see. May I ask another question regarding the documents that I need to provide for the Disability Benefits for my child?[NEWLINE]agent: First you will need to provide your birth certificate. Do you have one?[NEWLINE]user: Yes. I do.[NEWLINE]agent: Excellent. Were you born in the United States?[NEWLINE]user: No, but I have proof of U.S. citizenship.[NEWLINE]agent: Okay. Since you already have proof of U.S. citizenship, you won't need any further proofs of identity.[NEWLINE][BOUNDARY][NEWLINE]user: What's next after I apply?[NEWLINE]agent: Will you be completing the online application?[NEWLINE]user: Yes. I think that will be the most convenient method.
user: I'm looking for info about social security credits.[NEWLINE]agent: Of course. You should know that you must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE][BOUNDARY][NEWLINE]user: I heard about this work test. You see, I'm actually blind, so how is this supposed to work for me?[NEWLINE]agent: In that case you must only meet the duration of work test.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of Social Security benefits. What would happen after they temporarily took me away?[NEWLINE]agent: After the lift expires the Identity Provider may automatically reinstate it.[NEWLINE]user: Is there any other option if I don't want to temporarily lift my security freeze?[NEWLINE]agent: Yes, you can create your account by visiting your local Social Security office to open it in person.[NEWLINE][BOUNDARY][NEWLINE]user: Can somebody else use my account?[NEWLINE]agent: No, for your protection you are the only one that should create and use your account.[NEWLINE]user: what if I give written permission for someone else to use it?[NEWLINE]agent: No, even written permission no one else can use your account.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information about security freezes?[NEWLINE]agent: You can read the Federal Trade Commission s Credit Freeze FAQs.[NEWLINE]user: In case I decide to temporarily lift my security freeze, do I need to do anything else about it after creating my account?
user: Hello, I would like to obtain information about Social Security Credits[NEWLINE]agent: Of course You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE][BOUNDARY][NEWLINE]user: How much credit should I have before I become disabled?[NEWLINE]agent: you must have at least 20 credits in the 10-year period immediately before you become disabled[NEWLINE][BOUNDARY][NEWLINE]user: Now, let's talk about my application. Is it true that I would be eligible for benefits based on the records of someone else?[NEWLINE]agent: We will gladly let you know this after reviewing[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: You can call us by phone: Call 1-800-772-1213. TTY 1 - 800 - 325 - 0778 from 7 AM to 7 PM Monday through Friday. we will gladly assist you[NEWLINE]user: and are there other ways to apply for retirement benefits?[NEWLINE]agent: of course[NEWLINE]agent: you don't live in the usa?[NEWLINE]user: yes, I am not a US resident
user: how Keep my Information Secure[NEWLINE]agent:  Identity theft affects millions of people each year and can cause serious financial and identity - related problems.s   [73] Protect yourself by securing your personal information, taking the time to understand the threat of identity theft, and exercising caution[NEWLINE][BOUNDARY][NEWLINE]user: what steps can i take to help protect my personal information[NEWLINE]agent:  Do not routinely carry your Social Security card[NEWLINE][BOUNDARY][NEWLINE]user: That's exactly what I was thinking. Still, it's a pain - I was just finishing a cup of tea when I noticed that your page had kicked me off! Anyway, can I still use the Retirement Estimator when I'm just getting Medicare benefits only?[NEWLINE]agent: You can still get an estimate in that case.[NEWLINE][BOUNDARY][NEWLINE]user: But it is just an estimate, right? I mean, not really reliable numbers.[NEWLINE]agent: Correct. The Retirement Estimator gives estimates based on your actual Social Security earnings record. Please keep in mind that these are just estimates.[NEWLINE][BOUNDARY][NEWLINE]user: So, back to my original issue: how long can I stay on each page before I get booted for being idle?[NEWLINE]agent: After the third warning on a page, you must move to another page or you'll lose your work on that page.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, fair enough. Can you let me know the amount of benefit I am going to get then?
user: I was wondering if you have some resources about retirement benefits. I'm looking for some answers.[NEWLINE]agent: Of course. There are many time-saving options available to you, we have several online services.[NEWLINE]user: That's great and all, but what if I need help with managing my benefits and can not find the answer?[NEWLINE]agent: In that case you can visit our contact us page for other ways to get support.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern I have about retirement is how Estimator Works? Is it correct?[NEWLINE]agent: Unfortunately We can t provide your actual benefit amount until you apply for benefits[NEWLINE][BOUNDARY][NEWLINE]user: are there other benefits to this?[NEWLINE]agent: YEs please use one of our other calculators[NEWLINE][BOUNDARY][NEWLINE]user: Is there a time limit to look at each page?[NEWLINE]agent: Are you worried abnout security?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user:  there are time limits for viewing each page.s     [31] You will receive a warning after 25 minutes without doing anything
user: hi can you help me with retirement planning[NEWLINE]agent: Planning is the key to creating your best retirement. You will have to plan and save for years to reach your retirement goals.[NEWLINE]agent: Do you know that many factors affect retirement planning?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I Estimate my benefits?[NEWLINE]agent: The Retirement Calculator within my Social Security allows you to obtain personalized retirement benefit estimates based on your actual earnings[NEWLINE][BOUNDARY][NEWLINE]user: Maybe an unrelated question now regarding the online retirement benefit program, can I fill out my application but wait before sending it in?[NEWLINE]agent: You can save your application to finish another time if needed. Next time you sign in, go to Return to a Saved Application.[NEWLINE][BOUNDARY][NEWLINE]user: What if during my retirement I want to live outside of the U.S.?[NEWLINE]agent: Contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what an account is?[NEWLINE]user: Sure. Why not?
user: What is Retirement Planning like?[NEWLINE]agent: Planning is the key to creating your best retirement. You ll need to plan and save for years to achieve your retirement goals[NEWLINE]agent: you want to know the factors affecting retirement planning[NEWLINE]user: yes[NEWLINE]agent: we want you to understand what Social Security can mean to you and your family s financial future[NEWLINE][BOUNDARY][NEWLINE]user: Could you help me with the administration of my benefits?. Good to Know. And what can I do to keep my information safe?[NEWLINE]agent: Identity theft affects millions of people each year and can cause serious financial and identity-related problems. Protect yourself by securing your personal information, taking the time to understand the threat of identity theft, and exercising caution.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd also like to know if ever I'm ready to retire, where can I see information on how to apply for retirement benefits, how it works and what are the benefits that I can get.[NEWLINE]agent: Jump to a topic on this page[NEWLINE]user: if i'm ready to retire?[NEWLINE]agent: Jump to a topic on this page[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about Retirement Benefits[NEWLINE]agent:  We want you to know what Social Security can mean for you and your family s financial future[NEWLINE][BOUNDARY][NEWLINE]user:  what is the Early Retirement Age[NEWLINE]agent:  You can get Social Security retirement benefits as early as age 62[NEWLINE][BOUNDARY][NEWLINE]user:  Earning types with special rules
user: Hello there. I'm currently not receiving any benefits, but would like to apply for direct deposit. In the light of this I have some questions, hope you can answer them for me.[NEWLINE]agent: Are you currently NOT getting Social Security or SSI benefits but are planning to apply?[NEWLINE]user: Yes, that's the case.[NEWLINE]agent: Then you should tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit.[NEWLINE]user: I see. And what if I already have an account?[NEWLINE]agent: If you already have an account, you should have your checkbook or a copy of your bank statement with you.[NEWLINE]user: Is it necessary for me to submit proof of identity? Can you tell me the other list of documents that Social Security accepts in case I don't have the specific documents you're looking for?[NEWLINE]agent: Yes, you also must prove your identity. If you can't get any of the required documents you'll get asked for another suitable document, like your employee identification card.[NEWLINE]user: Can I use an expired document?[NEWLINE]agent: not, it must be current and show all the necessary identifying information, including a recent photograph.[NEWLINE]user: Now, what if my son lived outside the US for a long time?.
user: My income has changed and I wanted to know how that affects my Medicare.[NEWLINE]agent: Has your income gone down due to any of the following situations, and does the change make a difference in the income level we consider?[NEWLINE]user: No, I actually earn more now.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me any information or sources to learn more about my Medicare?[NEWLINE]agent: Of course. Do you want more information about the income-related monthly adjustment amounts or to apply for Medicare Part A or B?[NEWLINE]user: Yes.[NEWLINE]agent: In that case you can visit our webpage Medicare Resources.[NEWLINE][BOUNDARY][NEWLINE]user: So can you tell me what will change, now that I earn more?[NEWLINE]agent: You'll pay a larger percentage of the total cost of Part B based on the income you normally report to the Internal Revenue Service IRS. You'll pay monthly Part B premiums equal to 35, 50, 65, 80, or 85 percent of the total cost, depending on what you report to the IRS.[NEWLINE][BOUNDARY][NEWLINE]user: What if I filed a federal income tax return for the year?
user: My income has changed and I wanted to know which impact this has on my retirement.[NEWLINE]agent: Has your income gone down due to any of the following situations, and the change makes a difference in the income level we consider?[NEWLINE]user: No. It has gone up, actually.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What would happen if I earned less, like you suggested?[NEWLINE]agent: In that case we would need to see documentation verifying the event and the reduction in your income.[NEWLINE][BOUNDARY][NEWLINE]user: I see. So how exactly do you determine my income-related adjustment amounts?[NEWLINE]agent: Well, we use your most recent federal tax return the IRS provides to us. This information is from a tax return filed in 2019 for tax year 2018. Sometimes, the IRS only provides information from a return filed in 2018 for tax year 2017.[NEWLINE][BOUNDARY][NEWLINE]user: So if I had less income, what would I need to do? My wife has that issue currently.[NEWLINE]agent: In that case we need to see documentation verifying the event and the reduction in your income. The documentation you provide should relate to the event and may include a death certificate, a letter from your employer about your retirement, or something similar.[NEWLINE][BOUNDARY][NEWLINE]user: That's what I thought. And how high are the monthly medicare premiums?
user: what can you tell me about Social Security Direct Deposit[NEWLINE]agent: Are you already receiving benefits?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent:  Not currently receiving benefits?[NEWLINE]user: yes[NEWLINE]agent: you don t get Social Security or SSI benefits yet but are planning to apply?[NEWLINE]user: not[NEWLINE]agent: you already have an account?[NEWLINE]user: yes[NEWLINE]agent: have your checkbook or a copy of your bank statement with you.[NEWLINE][BOUNDARY][NEWLINE]user: That is very helpful to know.  Can you tell me if I'm not currently receiving benefits do I still need an active account?
user: what can you tell me about Social Security Direct Deposit[NEWLINE]agent: Already receiving benefits?[NEWLINE]user: yes[NEWLINE]agent:  you already receive Social Security or SSI benefits and you have a bank account?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: if i can use the card to make purchases, pay bills or get cash at thousands of locations?[NEWLINE]agent:  It s quick and easy to sign up for the card. Call the toll - free Direct Express hotline at 1 - 800 - 333 - 1795. Also, Social Security can help you sign up[NEWLINE][BOUNDARY][NEWLINE]user: Is it okay if I ask another question? What if someone doesn't have a bank account and wants to sign up for Direct Deposit?[NEWLINE]agent: You must open an account before you can sign up for Direct Deposit. You should compare prices in your area to find an account that has the features you want at a price you can afford.[NEWLINE][BOUNDARY][NEWLINE]user: If I already receive Social Security or SI benefits and have a bank account, can I sign up for Direct Deposit? Even though I already receive benefits?[NEWLINE]agent: calling Social Security toll - free at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE]user:  If i do n't have an account
user: what can you tell me about Medicare Premiums: Rules For Higher-Income Beneficiaries[NEWLINE]agent:  The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums[NEWLINE][BOUNDARY][NEWLINE]user:  If i have only one Medicare Part B or Medicare prescription drug coverage[NEWLINE]agent: you ll pay an income - related monthly adjustment amount only on the benefit you have[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to confirm if the original card for a foreign born U.S. citizen child would be useful in getting the SSN card?[NEWLINE]agent: That's correct. Be aware though that any document you present must be originals or copies certified by the agency that issued them. Of course, must be unexpired too.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, ok, i get it. But, just to be sure, what about if  i don't have any of these document at hand?[NEWLINE]agent: You have an option, too. We'll ask you other documents, and as said before, these documents must be unexpired and include key information about you, plus a recent photograph.[NEWLINE]user: I don't want to be pesky about this, but, what if i really don't have a document like that at hand?[NEWLINE]agent: Well, that would be a real extraordinary scenario. Still, we can accept in any case a state issued non driver identification card or even, if that's the case, an adoption decree.[NEWLINE]user: But, if i only had the child's certification of report of birth, that could work, right?
user: Hello, I have some questions about Medicare premiums.[NEWLINE]agent: Of course. First, you should know that the law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare.[NEWLINE]user: Could this mean that I have to pay a higher premium?[NEWLINE]agent: Yes, but most people don't pay higher premiums.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Well, what if I filed a federal income tax return for the year?[NEWLINE]agent: In that case you need to show us your signed copy of the return. Use Form Medicare Income-Related Monthly Adjustment Amount Life-Changing Event to report a major life-changing event.[NEWLINE][BOUNDARY][NEWLINE]user: Does Medicare help me to pay for my prescribed drugs?[NEWLINE]agent: Yes. Medicare prescription drug coverage helps pay for your prescription drugs. The government pays a major portion of the total costs for this coverage, and the beneficiary pays the rest.[NEWLINE]user: There's one more thing to say about the Social Security card. Thank you, that's fine. What documents would I require?[NEWLINE]agent: Oh yes there are. let me get those for you. If you have not already established your U.S. citizenship with us,  we need to see proof of U.S. citizenship. We can accept only certain documents as proof of U.S. citizenship.  These include :    U.S. passport ;    Certificate of Naturalization N-550/N-570 ;    Certificate of Citizenship N-560/N-561 ;    Certificate of Report of Birth DS-1350 ;   Consular Report of Birth Abroad FS-240, CRBA.[NEWLINE]user: ok and if I have not established citizenship?[NEWLINE]agent:  If you have not already established your U.S. citizenship with us,we need to see proof of U.S. citizenship.s   We can accept only certain documents as proof of U.S. citizenship.s    These include :s U.S. passport ; Certificate of Naturalization N-550/N-570 ; Certificate of Citizenship N-560/N-56 Certificate of Report of Birth DS-1350 ;   Consular Report of Birth Abroad FS-240, CRBA.[NEWLINE]user: What are the different ones that are accepted?