elplaguister/DTS_session_datasets huggingface dataset:
user: Do I need to bring the title when I transfer a registration from one car to another car?[NEWLINE]agent: You will need the original title or other proof of ownership.[NEWLINE]agent: Did you want to get through your DMV visit quickly?[NEWLINE]user: yes, who doesn't[NEWLINE]agent: For quicker service you can make a reservation online before visiting offices in New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany Counties.[NEWLINE][BOUNDARY][NEWLINE]user: I need more additional details about the refunds. Can you send me an estimate of how much money I'll get back?[NEWLINE]agent: I sure can!  Here is an example to show how your refund amount is determined.    You paid $ 137.50 to register your vehicle for two years[NEWLINE]user: OK thanks. I'd also want to find out the Transfer of a vehicle. can I bring a printer copy for my title?[NEWLINE]agent: You will need the original or certified copy[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask if it is possible for me to surrender my plates temporarily?[NEWLINE]agent: Yes, you can do that.  You can look under special procedures to surrender plates for a season or temporary surrender of plates.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any additional information that I can use to learn more about transferring titles of my vehicle?[NEWLINE]agent: Yes, I can give you a link so you can find out more on how to transfer the ownership of a vehicle.[NEWLINE]user: can I still do a transfer if I don't have an ID?[NEWLINE]agent: yes, there are other kinds of proof you can use.[NEWLINE][BOUNDARY][NEWLINE]user: what does one do if they don't want to transfer a registration? do we have to tell you about it?[NEWLINE]agent: You will have to surrender the vehicle plates to the DMV.  You may be eligible to receive a refund if you surrender the plates before the registration expires.[NEWLINE]user: do you have a list of things I should have ready so I'm prepared?
user: Hello, I received a letter stating that my insurance has expired. What I can do?[NEWLINE]agent: The letter means that your insurance company notified DMV that your insurance coverage ended, and that no other company notified DMV of new coverage.[NEWLINE]agent: and do you have insurance?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: and when would I have to turn in the registration?[NEWLINE]agent: If you don't have insurance, you must deliver your vehicle registration and license plates to the DMV immediately.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also want to find out my insurance expires, what can happen?[NEWLINE]agent: In that case the DMV can suspend your registration and driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: and where do I get the FS-2 form?[NEWLINE]agent: Form FS-2 is only available at a local DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: If I am suspended, what do I do?
user: Hello I need information about How do I respond to the letter or request?[NEWLINE]agent: Your required response, either   prove you have insurance coverage    proof that you sold the vehicle[NEWLINE]agent: What do I do if I have insurance coverage?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if there is a problem?[NEWLINE]agent: If there is a problem, it is your responsibility to resolve it.[NEWLINE]user: Do you know the consequences of the expiration of my insurance? How would the DMV act?[NEWLINE]agent: In that case the DMV can suspend your registration and driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: and where do I get the FS-2 form?[NEWLINE]agent: Form FS-2 is only available at a local DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: If I am suspended, what do I do?
user:  I received a Letter that states my license is suspended. What can I do?[NEWLINE]agent: The letter means your insurance company notified the DMV that your insurance coverage ended, and that no other company notified the DMV about new coverage[NEWLINE]agent: you have insurance[NEWLINE]user: yes[NEWLINE]agent: follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a notice of coverage with the DMV electronically[NEWLINE][BOUNDARY][NEWLINE]user: Could I get a refund when I deliver my plates?[NEWLINE]agent: It depends.  You need to go to registrations refunds for surrendered plates to get more information.[NEWLINE][BOUNDARY][NEWLINE]user: If i received a Letter that states my license is suspended. What can I do?[NEWLINE]agent:  you must surrender your plates[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about Suspension Termination, what does it mean if my license is suspended?[NEWLINE]agent: There are two different types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: Surrender your vehicle registration and plates to the DMV immediately If I don't have insurance?[NEWLINE]agent: you need to surrender your vehicle registration and plates to the DMV immediately[NEWLINE]user: when the license is suspended?[NEWLINE]agent: A driver license becomes suspended when the lapse is 91 days or more or if the time period of the lapse has not yet been determined. To determine the lapse periodsthe plates must be surrendered[NEWLINE][BOUNDARY][NEWLINE]user: I received an insurance 'letter' or 'order' from the DMV. What can I do?[NEWLINE]agent:  Read the letter or order see a sample carefully, answer it quickly, and contact your insurance company immediately[NEWLINE][BOUNDARY][NEWLINE]user: if the insurance is canceled?
user: I received a Letter that states my insurance lapsed. What can I do?[NEWLINE]agent:  The letter means your insurance company notified the DMV that your insurance coverage ended, and that no other company notified the DMV about new coverage[NEWLINE]agent: If i have insurance?[NEWLINE]user: yes[NEWLINE]agent: follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a notice of coverage with the DMV electronically[NEWLINE][BOUNDARY][NEWLINE]user: On the subject of suspensions of a similar nature. What does it mean if my driver's license is revoked?[NEWLINE]agent: There are two different types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: What are the different types of suspensions? I received a letter stating that my license is suspended. What I can do?[NEWLINE]agent:  The letter means your insurance company notified the DMV that your insurance coverage ended, and that no other company notified the DMV about new coverage[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to hear about the suspension of a driver's license. Is it also necessary for me to surrender my motorcycle plates?[NEWLINE]agent: No you do not need to surrender motorcycle plates.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about my vehicle registration? will it be expired? I have insurance, what can I do?[NEWLINE]agent: Ask your company to file a notice of coverage with the DMV electronically[NEWLINE][BOUNDARY][NEWLINE]user: and if I don't have insurance[NEWLINE]agent: you need to surrender your vehicle registration and plates to the DMV immediately[NEWLINE][BOUNDARY][NEWLINE]user: Can DMV suspend your vehicle registration and driver's license?
user: How do I respond to the letter or order?[NEWLINE]agent: Your response must eithersprove that you have insurance coveragesprove that you sold the vehicle[NEWLINE]agent: you have insurance coverage?[NEWLINE]user: not[NEWLINE]agent:  also ask your insurance company do not ask your agent or broker to file an electronic notice of insurance coverage with the DMV[NEWLINE][BOUNDARY][NEWLINE]user: Do I also have to deliver the motorcycle plates?[NEWLINE]agent: No you do not need to surrender motorcycle plates.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I have received an insurance 'letter' or 'order' from the DMV?[NEWLINE]agent: Do notr use your vehicle if your insurance coverage is cancelled, even if you think it is a mistakes keep the plates while you resolve a problem with your insurance company 1[NEWLINE][BOUNDARY][NEWLINE]user: Are you not aware of the suspension's termination? What does it mean if my driver's license is revoked?[NEWLINE]agent: There are two different types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: I got it. Another question I have - to the DMV. you don't have insurance[NEWLINE]agent: you need to surrender your vehicle registration and plates to the DMV immediately[NEWLINE]user:  If i are not going to immediately replace my insurance coverage[NEWLINE]agent: you must surrender your plates[NEWLINE][BOUNDARY][NEWLINE]user: What must I do if I don t have liability insurance?
user: Hello I received a 'letter' or 'order' from DMV insurance. What I can do?[NEWLINE]agent: Read the letter or order, view a sample carefully, respond quickly, and contact your insurance company immediately.[NEWLINE]agent: what if i have a problem[NEWLINE]user: do not[NEWLINE]agent: have you not solved the problem?[NEWLINE]user: Yes[NEWLINE]agent: The DMV can suspend your vehicle registration and driver's license.[NEWLINE]user: One other thing, about DMV license suspension, what does it mean if my license is suspended?[NEWLINE]agent: There are two different types of suspensions.[NEWLINE]user: I'd like to ask another insurance issue. What happens if I have an insurance problem?[NEWLINE]agent: In that case it is your responsibility to solve it.[NEWLINE][BOUNDARY][NEWLINE]user: On a related note, regarding  license suspensions, can someone else turn in the plates for me?
user: Hey, i need some guidance with certain letter i received some days ago about insurance, Could you help me out?[NEWLINE]agent: Sure. The letter you received is meant to notify you that your insurance coverage has ended, and DMV hasn't received any new insurance coverage notification from any other company.[NEWLINE]agent: Do you have insurance already?[NEWLINE]user: Yeah, in fact, i have one.[NEWLINE]agent: Then, do not worry about. Just follow the proper procedure written down in the letter and contact your insurance company or agent, to talk about the problem. Most probable thing would be to ask your company to file a notice of coverage with the DMV via electronic.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the termination fee for a pay suspension. What does it mean if my driver's license has been suspended?[NEWLINE]agent: There are two different types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds easy enough, actually. I'll make sure to do it ASAP.  In any case, is there any advice you can give me?[NEWLINE]agent: For starters, do go and use your vehicle while your coverage is cancelled. Besides, please keep your plates with you while your problem is resolved with your insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: Another question about the charges from county motor vehicle offices. Will I get a refund once I surrender the plates?[NEWLINE]agent: It depends.  You need to go to registrations refunds for surrendered plates to get more information.[NEWLINE][BOUNDARY][NEWLINE]user: Please another question, a friend of mine just had her driver's license revoked, but she has no idea for how long. How does she know?[NEWLINE]agent: For that, she'll have to go through the DMV process, but it would imply that her registration must expire or her plates must be transferred to another vehicle by DMV or DMV must receive proof of new or reinstated insurance.[NEWLINE][BOUNDARY][NEWLINE]user: Sorry but, you said earlier that about my insurance being lapsed, all i had to do is to contact my insurance agent to fix the problem, right?[NEWLINE]agent: That's correct. And do not forget to ask them to file the notice of coverage with the DMV electronically.[NEWLINE]user: Lets say, i mean, lets guess i don't have any insurance, what would happen there?
user: I'm here on an insurance matter[NEWLINE]agent: Are you in a situation where you do not have insurance or it is about to expire and you don't plan to replace it?[NEWLINE]user: no, I have it[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what do I do if I have insurance but you tell me that I don't have it?[NEWLINE]agent: You need to follow the instructions in the letter and contact your company or agent about the problem.  Ask your insurance company to file a notice of coverage with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: I also want to ask what if my plates are lost. Can I also return the registration and receive a new one?[NEWLINE]agent: Were the plates lost/stolen or destroyed?[NEWLINE][BOUNDARY][NEWLINE]user: I received a letter that states my license is suspended. What am I supposed to do in this situation?[NEWLINE]agent: You need to follow the instructions in the letter and contact your company or agent about the problem.  Ask your company to file a notice of coverage with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: ok I hope they do, what happens if they suspend my license, how can I solve it?[NEWLINE]agent: There are two different types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: What if I let my insurance expire for a period of time but still have coverage?[NEWLINE]agent: Once the lapse is determined, the registration and, if the lapse period is 91 days or more, your driver license will also be suspended for the same number of days. The suspensions may not be effective on the same date.[NEWLINE]user: what happens if my license is suspended and I lose my insurance again?[NEWLINE]agent: If that happens you will need to surrender your vehicle registration and plates to the DMV immediately[NEWLINE][BOUNDARY][NEWLINE]user: but for now I can drive since it is a mistake and I am covered and not suspended so nothing will happen to me right?
user: Hello, can you explain what I have to do if I don't have a liability insurance?[NEWLINE]agent: Do you NOT have insurance, or is it just about to expire and you don t plan to replace it?[NEWLINE]user: Yes, I don't have insurance currently.[NEWLINE]agent: In that case you need to surrender your vehicle plates to the DMV immediately.[NEWLINE][BOUNDARY][NEWLINE]user: The other day I also got a letter in the mail saying that my insurance lapsed. I have insurance, so what should I do in that situation?[NEWLINE]agent: Simply follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a notice of coverage with the DMV electronically.[NEWLINE][BOUNDARY][NEWLINE]user: If my registration is suspended due to an insurance expiration, can someone else register the vehicle?[NEWLINE]agent: I sincerely hope you can. Regarding your question, sorry but that answer is no. DMV won't issue a new registration if some kind of attempt for avoiding suspensions is detected.[NEWLINE][BOUNDARY][NEWLINE]user: And there is no chance to remove that suspension?[NEWLINE]agent: Well, there's a possibility, but only if you're eligible. If that's the case, you can just pay the optional civil penalty for the entire length of the lapse suspended.[NEWLINE]user: And if i get suspended?
user: I got an insurance letter from you guys so I am here for help[NEWLINE]agent: Okay, you should read the letter or order carefully, answer it quickly, and contact your insurance company immediately.[NEWLINE]user: I did read it, can you fix it[NEWLINE]agent: It is your responsibility to resolve it[NEWLINE][BOUNDARY][NEWLINE]user: what happens if I don't plan on getting insurance because I'm poor?[NEWLINE]agent: If you are not going to immediately replace your insurance coverage, you must surrender your plates.[NEWLINE]user: I promise I'll do my best not to get involved in that. By the way, if I am unable to register my vehicle due to an insurance issue, can anyone else do so?[NEWLINE]agent: I sincerely hope you can. Regarding your question, sorry but that answer is no. DMV won't issue a new registration if some kind of attempt for avoiding suspensions is detected.[NEWLINE][BOUNDARY][NEWLINE]user: And there is no chance to remove that suspension?[NEWLINE]agent: Well, there's a possibility, but only if you're eligible. If that's the case, you can just pay the optional civil penalty for the entire length of the lapse suspended.[NEWLINE]user: And if i get suspended?
user: Tell me about how to replace or transfer personalized plates[NEWLINE]agent: Do you have to replace personalized plates?[NEWLINE]user: Not now, I just need info about it.[NEWLINE][BOUNDARY][NEWLINE]agent: Are your personalized plates old or damaged?[NEWLINE]user: Yes, my plates are old[NEWLINE]agent: To replace them, you can call to the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about my request for replacement, what happens after the checks are completed?[NEWLINE]agent: Inspection stations electronically send a record of all emissions inspections to the DMV.[NEWLINE]agent: Did your inspection tag expire more than 60 days ago?[NEWLINE]user: do not[NEWLINE]agent: do you have the inspection label?[NEWLINE]user: yes i don't have the inspection tag[NEWLINE]agent: If there is no inspection tag, the fine is between $ 50 and $ 100. A mandatory state surcharge of $ 88 $ 93 is added to the fine in city and town courts.[NEWLINE]user: and can you even receive it in the parking lot?
user: Do you have a list of voter registration application FAQs?[NEWLINE]agent: Do you need to know list of how you are eligible to register to vote in New York State?[NEWLINE]user: Yes, I need the list of what I need to know if I am eligible to register to vote in NY State.[NEWLINE]agent: You must be a U.S. Citizen and be 18 years old by the end of this year to be eligible to register vote in NY State.[NEWLINE][BOUNDARY][NEWLINE]user: What topic online do I have to look under?[NEWLINE]agent: You should look under the topic "More Info".[NEWLINE][BOUNDARY][NEWLINE]user: May I drive without a supervising driver if I have a driver's license from another country and a New York State learners permit?[NEWLINE]agent: Yes. Your valid foreign driver's license allows you to drive without a supervising driver. You can drive on any street, highway, highway, bridge or tunnel, except in a DMV road test area....[NEWLINE]user: What if my password is not in English?[NEWLINE]agent: If your driver's license is printed in any language except English, you must submit an International Driving Permit or a certified translation of your driver's license to the test drive. The translation must be certified by a consulate, the United States Department of State or another official agency.[NEWLINE][BOUNDARY][NEWLINE]user: and if i become a new york resident, should i apply for a license from that state?[NEWLINE]agent: If you move to New York State and become a resident, you must obtain a New York State driver's license within 30 days.[NEWLINE][BOUNDARY][NEWLINE]user: and if the person is not a US citizen. USA Can you get a New York driver's license, a permit, or a non-driver ID card?
user: Please, give me additional information[NEWLINE]agent: Do you want to change your name?[NEWLINE]user: No, I don't[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have flood damage?[NEWLINE]user: Yes, I have[NEWLINE]agent: Check the National Insurance Crime Bureau database to see if a vehicle is flood damaged. You will need the Vehicle Identification Number VIN[NEWLINE][BOUNDARY][NEWLINE]user: What about the proof of ownership?[NEWLINE]agent: The proofs of ownership needed to register and title a vehicle in New York are different for different types of vehicles, cars, trailers, boats, snowmobiles, manufactured homes. Get proof of ownership at purchase.[NEWLINE][BOUNDARY][NEWLINE]user: What if I changed the name?[NEWLINE]agent: That's a problem. You can't change the name on the vehicle registration or the title certificate to the name of another person. You need to transfer the ownership of the vehicle[NEWLINE][BOUNDARY][NEWLINE]user: One more question about my vehicle registration, what if I don't want to transfer the registration?
user: Hello, I need some help with my application for student aid, please.[NEWLINE]agent: a[NEWLINE][BOUNDARY][NEWLINE]agent: a[NEWLINE]user: a[NEWLINE][BOUNDARY][NEWLINE]agent: a[NEWLINE]user: a[NEWLINE][BOUNDARY][NEWLINE]user: a[NEWLINE]agent: a[NEWLINE][BOUNDARY][NEWLINE]user: What if my parents are unwilling to provide their information on my FAFSA form?[NEWLINE]agent: You would have to choose the one that says I am unable to provide info about my parent.[NEWLINE][BOUNDARY][NEWLINE]user: Why would I use my stepparents info?
user: I wanted to know about career options[NEWLINE]agent: we can give you a link so you can look at more information[NEWLINE]agent: Do you love working with animals?[NEWLINE]user: no, what else you got?[NEWLINE]agent: Do you like working with computers?[NEWLINE]user: I use them but wouldn't care to work on computer related things, anything else?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any info for the parents to look at?[NEWLINE]agent: Is this information for a parent that is planning ahead for a child's higher education?[NEWLINE]user: yes it is[NEWLINE]agent: We have resources for parents to learn more about saving early, finding tax breaks, and understanding parent loans to help support their child's college journey.[NEWLINE][BOUNDARY][NEWLINE]user: do you have any info on how college can help me?
user: hello i would like to get information about new applicants[NEWLINE]agent: You are not currently on an income-based plan and want to apply?[NEWLINE]user: yes[NEWLINE]agent: You can request an income-based payment plan that limits your payments to a percentage of your income.[NEWLINE][BOUNDARY][NEWLINE]user: and what can I do if my income has changed?[NEWLINE]agent: In that case, you can request that your income-based payment be recalculated to reduce your current monthly payment.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out Loan Application. Wait, can you describe the Direct PLUS loan application again?[NEWLINE]agent: Of course. This is a request for supplemental information in connection with your application for a Federal Direct PLUS Loan Direct PLUS Loan through the William D. Ford Federal Direct Loan Direct Loan Program. Some schools may have a different process for obtaining the additional information needed to process your Direct PLUS Loan application.[NEWLINE]user: What if I have placed a security freeze on my credit?[NEWLINE]agent: Then you must lift or remove the freeze at each credit bureau before you continue. Your application will not be processed if you have a security freeze.[NEWLINE]user: Do I have to take care of the freeze now or can I do it later?
user: Do student loan deferments allow me to temporarily stop making payments?[NEWLINE]agent: Yes, student loan deferment could help you temporarily stop making payments  and sometimes is the best solution; but it does not help in making progress in paying back your loan.[NEWLINE]user: Are there any other alternatives to consider?[NEWLINE]agent: Actually yes, there is an income-driven repayment plan that you should consider.[NEWLINE][BOUNDARY][NEWLINE]user: another question for you regarding the payment method. Can I request a general clemency if I am temporarily unable to make monthly payments on my scheduled loan?[NEWLINE]agent: Do you have financial difficulties?[NEWLINE]user: not yet[NEWLINE]agent: Do you have medical expenses?[NEWLINE]user: I have no medical expenses[NEWLINE]agent: Have you recently changed jobs?[NEWLINE]user: no[NEWLINE]agent: Do you have acceptable reasons to request a general indulgence?[NEWLINE]user: for now i don't have