elplaguister/DTS_session_datasets huggingface dataset:
user: Will a student loan deferment help me out if i need to stop making payments?[NEWLINE]agent: You can see if a deferment is right for you and you would not have to make a payment but you won't be making any progress toward forgiveness or paying your loan back.[NEWLINE]user: Are there any other alternatives that make sense?[NEWLINE]agent: Yes, you could always try an income-driven repayment.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what are the requirements to consolidate loans?[NEWLINE]agent: Yes, there are eligibility requirements for receiving a Direct Consolidation Loan.[NEWLINE]agent: Did you want to consolidate a defaulted loan?[NEWLINE]user: none of the loans are in default[NEWLINE]agent: Did you want to consolidate a defaulted loan that is being collected through garnishment of your wages, or that is being collected in accordance with a court order after a judgment was obtained against you?[NEWLINE]user: not that either, no defaulted loans here[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what if I was to default before consolidating? what do I do?
user:  What is the feedback center for?[NEWLINE]agent:  You can use the feedback center to give us feedback regarding any complaint, issue, concern, suspicious activity, or scam that you are aware of or simply to giving us positive feedback or to review an already submitted case.[NEWLINE]user: What if I don't agree with the response to my submitted complaint?[NEWLINE]agent: In that case, you should follow our procedure for resolving disputes before contacting the Federal Student Aid Ombudsman Group.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else I should know about locating the best repayment strategy? How do I begin my repayment plan strategy from the ground up?[NEWLINE]agent: Finding a repayment plan that fits your needs is very important.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get started using the loan simulator?[NEWLINE]agent: The simulator will guide you through a series of questions based on your selections.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need assistance finding the best repayment strategy for you?[NEWLINE]user: Yes. I would definitely appreciate some help.[NEWLINE]agent: Excellent. We can help you find a repayment plan that best fits your needs and goals.[NEWLINE][BOUNDARY][NEWLINE]user: What important information should I know about using the loan simulator?
user: What is the feedback center?[NEWLINE]agent: The feedback center is important for us because you can submit a complaints for issues, concerns, suspicious activity, or a scam and you  can give us positive feedback or review an already submitted case for Federal Student Aid.[NEWLINE]user: What happens if I submitted a complaint to Federal Student Aid and I got a response I do not agree with?[NEWLINE]agent: If you believe your response is not in agreement with you or believe it is incorrect you should follow our procedure for resolving disputes and you should do this before contacting the Federal Student Aid Ombudsman Group.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. I'd still like to learn more about loans. What, on the other hand, is the disadvantage of consolidation?[NEWLINE]agent: The consolidation usually increases the period of time you have to repay your loans.[NEWLINE][BOUNDARY][NEWLINE]user: I see... But anyhow, how do I apply for a consolidation of the loan?[NEWLINE]agent: You just need to apply for it, be online or in paper.[NEWLINE]agent: You know what come next you send your application?[NEWLINE]user: Yes, I have an idea about it.[NEWLINE]agent: Great, because your consolidation servicer you selected will complete the action required to consolidate your loan.[NEWLINE][BOUNDARY][NEWLINE]user: There are different repayment plans, right?
user: is this where I go to complain?[NEWLINE]agent: Your feedback is important to us. You can submit a complaint, give us positive feedback, or review an already submitted case.[NEWLINE]user: what can I do next if I don't agree with what Federal Student Aid decided?[NEWLINE]agent: You can follow our procedures for resolving disputes.  We encourage you to do this before you contact the Federal Student Aid Ombudsman Group[NEWLINE][BOUNDARY][NEWLINE]user: By the way, regarding PLUS loans from the Direct Loan Program, how much money can I borrow with a PLUS loan?[NEWLINE]agent: The most you can borrow with a PLUS loan is the cost of attendance at the school your child would attend minus any other financial assistance and the school determines what the cost of attending there is.[NEWLINE][BOUNDARY][NEWLINE]user: What must I do to receive a parent PLUS loan?[NEWLINE]agent: Are you the biological or adoptive parent or a step-parent of a dependent undergraduate student who would be enrolled at least half time?[NEWLINE]user: Yes, I am a parent of a dependent undergraduate student that will be attending full time.[NEWLINE]agent: Do you not have an bad credit history?[NEWLINE]user: Yes, my credit is not bad.[NEWLINE]agent: Do you meet the general eligibility requirements for federal student aid?[NEWLINE]user: No, I do not.
user: Did I reach the feedback center?[NEWLINE]agent: Yes you have reached the feedback center and your feedback is very important to us.[NEWLINE]agent: Have you previously submitted a complaint and Federal Student Aid gave you a response you do not agree with?[NEWLINE]user: No, I did not previously submit a complaint.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I log in and manage my case?[NEWLINE]agent: Yes, you can log in and manage your case.[NEWLINE][BOUNDARY][NEWLINE]user: Am I allowed to share positive feedback also?[NEWLINE]agent: Yes, you are allowed to share positive feedback at the feedback center also.[NEWLINE][BOUNDARY][NEWLINE]user: Can you help me?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to speak to an agent?[NEWLINE]user: Yes, I would like to speak directly to an agent about my feedback.
user: Hello there. I'm here to ask a few things about submitting feedback.[NEWLINE]agent: Then you're in the right place, your feedback is important to us. You can submit a complaint an issue, concern, suspicious activity, or scam, give us positive feedback, or review an already submitted case.[NEWLINE]agent: Have you previously submitted a complaint and Federal Student Aid gave you a response you don't agree with?[NEWLINE]user: No, there was no problem.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I mean, I can submit a complaint, right?[NEWLINE]agent: Yes, you can submit a complaint or report a suspicious activity or scam, on behalf of yourself or someone else.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't agree with the response, like you already hinted at?[NEWLINE]agent: If you believe the response is incorrect, follow our procedure for resolving disputes. We encourage you to do this before you contact the Federal Student Aid Ombudsman Group.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. Is there way I can manage my cases online?[NEWLINE]agent: Yes, you can manage your cases online.[NEWLINE][BOUNDARY][NEWLINE]user: What if I wish to speak to an agent? I mean, actually talk to someone.
user: Why is their a feedback center for Federal Student Aid?[NEWLINE]agent: We have a feedback center because it is important to us to find out complaints for issues, concerns, suspicious activity, or scam, and it helps to give us positive feedback also.[NEWLINE]agent: Have you previously submitted a complaint and Federal Student Aid gave you a response you are not in agreement with?[NEWLINE]user: No I have not received a response back.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Am I allowed to submit a complaint on behalf of someone else?[NEWLINE]agent: Yes, you can submit a complaint on behalf of someone else or for yourself.[NEWLINE][BOUNDARY][NEWLINE]user: I have it, I was saying it because I have an aunt who has a problem and can't come here so he was going to do me the favor. How do I get a copy of my SAR if I can't log into the fafsa.gov website?[NEWLINE]agent: You can contact the Federal Student Aid Information Center at 1-800-4-FED-AID 1-800-433-3243. You request a copy of your SAR through this phone service and a copy will be sent to you via the mail, please allow 10-14 days for delivery[NEWLINE][BOUNDARY][NEWLINE]user: When looking at my SAR, I noticed a mistake. What can I do to rectify this?[NEWLINE]agent: Have you reviewed your SAR fully and found there to be errors present?
user: Hi there, could you explain to me what exactly the function of the Feedback Centre in relation to Student Aid is?[NEWLINE]agent: The Feedback Center is a useful function that allows you to submit an array of things, including submitting complaints, any concerns you may have, any suspicious activity that you encounter. You can also use this Center to give positive feedback or review cases that have already been submitted[NEWLINE]user: I have already submitted a complaint to the Feedback Center and don't agree with the response I received. Have I any further recourse?[NEWLINE]agent: If you receive a response in relation to a complaint that you don't agree with or that you believe to be incorrect, you should follow the procedure to resolve disputes. You are advised to do this before you contact the Federal Student Aid Ombudsman Group[NEWLINE][BOUNDARY][NEWLINE]user: How do I manage my own personal cases within the Feedback Center?[NEWLINE]agent: You can log in to your account where you can view, track or update your own cases[NEWLINE][BOUNDARY][NEWLINE]agent: Is there anything in particular that we can help you with at this moment  in relation to managing your cases with the Feedback Center?[NEWLINE]user: No, I have nothing in particular that I need help with, thanks[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What in particular do I need to do to manage my own personal cases within the Feedback Center?[NEWLINE]agent: When you log into your account in the Center, you then click on Manage Cases[NEWLINE][BOUNDARY][NEWLINE]user: Is there anywhere within the Feedback Center where I can share positive feedback in relation to my financial aid experience?
user: I'm here for plus loan info?[NEWLINE]agent: They can help you pay for education expenses not covered by other financial aid[NEWLINE]user: where do I apply for a parent plus loan?[NEWLINE]agent: You can use the online application to apply for a parent PLUS loan[NEWLINE]user: I'm hoping to find out as well. What is the purpose of the loan simulator?[NEWLINE]agent: The loan simulator is a new tool to help you make decisions about your student loans and whether or not you should decide to consolidate.[NEWLINE][BOUNDARY][NEWLINE]user: Is there ways to help make the tool better?[NEWLINE]agent: We love feedback, the asking of questions, and request of new features.[NEWLINE][BOUNDARY][NEWLINE]user: Are the results of the loan simulator just used for informational purposes?[NEWLINE]agent: Yes, results of the loan simulator are just for informational purposes and is not real financial advice.  As always, you should review all available options and make decisions that are right for you.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to share the loan simulator?
user: What are Direct PLUs Loans?[NEWLINE]agent: PLUS loans are federal loans that parents get to help their dependent pay for education expenses.[NEWLINE]user: Could I apply online?[NEWLINE]agent: Yes, you can fill out the online application for a parent PLUS loan.[NEWLINE][BOUNDARY][NEWLINE]user: Is it okay if I ask another question? May I simply file another complaint about suspicious activity or scam?[NEWLINE]agent: Yes, you can submit a complaint or report a suspicious activity or scam, on behalf of yourself or someone else[NEWLINE]user: can you give me a link to submit a complaint?[NEWLINE]agent: Yes, I will give you the link[NEWLINE][BOUNDARY][NEWLINE]user: can you also link me to where I can view my case?[NEWLINE]agent: Yes, just log in to your account to view, track or update your case.[NEWLINE][BOUNDARY][NEWLINE]agent: Is there anything else we can help you with?
user: Do all schools cost the same or do they differ from school to school?[NEWLINE]agent: Yes, all schools are different but we can give you tips on how to lower costs when you go to school.[NEWLINE][BOUNDARY][NEWLINE]user: Are there discounts that colleges could offer?[NEWLINE]agent: Are you going to the same school as one of your parents did or are you considered an alumnus?.[NEWLINE]user: No, i am not attending a school one of my parents attended.[NEWLINE]agent: Will there be more than you or another child from your family attending the college?[NEWLINE]user: No, I would be the first child in my family attending the school.[NEWLINE]agent: Are you a student government leader or editor of the college newspaper or yearbook?[NEWLINE]user: No I am not either a government leader or editor.[NEWLINE]agent: Are you an older aged student or family's main wage earner?[NEWLINE]user: Yes, I am my family's main wage earner.[NEWLINE]agent: Then you might be able to get a discount on tuition from the school you are attending.[NEWLINE][BOUNDARY][NEWLINE]user: I still need to find out reasons to attend a college or career school. Do you have any suggestions about how college could be of assistance to me?
user: I just wanted to do a little digging to learn more about paying for college[NEWLINE]agent: I can help you learn about college costs and give you tips on how to lower costs when you go to school[NEWLINE][BOUNDARY][NEWLINE]user: how many classes should I take to help save money?[NEWLINE]agent: Take the maximum number of credits allowed, so it reduces the amount of time it will take you to graduate[NEWLINE][BOUNDARY][NEWLINE]user: Another issue concerned the totals published the previous year. What percentage of the number of applicants is affected?[NEWLINE]agent: This means that there were applicants who submitted an application in a previous year.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me why several blank districts on the maps?[NEWLINE]agent: It is noteworthy that they are listed as missing data.[NEWLINE]user: What conditions must be met for this purpose?[NEWLINE]agent: Of note is the lack of the statutory adjusted cohort graduation rate.[NEWLINE]user: What would happen if the districts were merged?[NEWLINE]agent: It is noteworthy that the districts are listed as missing data.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me if schools should contain all the information?
user: Could you please tell me what is included in the Federal Student Aid Specific Resources section of the IT Standards Library?[NEWLINE]agent: The section you mentioned includes documents that are specific to the Federal Student Aid IT lifecycle for all projects and lists other pertinent references that an IT project my be required to comply with dependent on the contract.[NEWLINE][BOUNDARY][NEWLINE]user: What is included in the General References section?[NEWLINE]agent: The General References section includes Lifecycle Management Methodology.[NEWLINE]user: Okay, that's it. I'm really interested in learning more about Doing Business With Us. How can I get in touch with you?[NEWLINE]agent: Federal Student Aid relies heavily on information technology IT to support complex business processes. Therefore, effective use of IT is essential to many Federal Student Aid acquisitions. Contact The IT Standards Library identifies federal, Department and Federal Student Aid specific IT standards directly pertinent to Federal Student Aid's acquisitions.[NEWLINE]user: Yes, plenty questions.[NEWLINE]agent: In that case, please e-mail FSA Acquisitions.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I will do that. What can you tell me about acquisition notices?[NEWLINE]agent: Active acquisition synopses, contract solicitations, and other information including draft work statements, special notices, sources sought notices, etc., are available at FedBizOpps, the U.S. Government's single point-of-entry for federal business opportunities.[NEWLINE][BOUNDARY][NEWLINE]user: Can these forecasts change?
user: Hello, can you inform me what actions can I take for the credit?[NEWLINE]agent: You must have an endorser for this purpose.[NEWLINE]user: What requirements must the endorser meet to seek credit?[NEWLINE]agent: You can opt for a Direct PLUS Loan as long as you are eligible.[NEWLINE]user: Endorsers participate in this program?[NEWLINE]agent: In this case they do not participate.[NEWLINE][BOUNDARY][NEWLINE]user: What does it mean to have a co-signer? Who is capable of completing the co-signing process?[NEWLINE]agent: The spouse of the applicant.[NEWLINE][BOUNDARY][NEWLINE]user: It is saying that I need a co-sign code, but I don't think I have one. What should I do?[NEWLINE]agent: If you are the co-signer, you should contact the IDR applicant for the code. If you are the applicant, you should have received an email containing the code.[NEWLINE]user: I can't find the code and my IDR is part of a Direct Consolidation Loan Application. Where can I find the co-sign code?
user: I need information about the direct plus loan application for graduate students. Can you help me?[NEWLINE]agent: Are you wondering what a Direct PLUS Loan Application for Graduate/Professional Students is?[NEWLINE]user: No, I know that already.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how to apply for a PLUS loan?[NEWLINE]user: Yes, please.[NEWLINE]agent: First you need to log in to start your application.[NEWLINE][BOUNDARY][NEWLINE]user: On a somewhat related note, about a plus loan. Who can complete the co-signing process?[NEWLINE]agent: The spouse of the applicant.[NEWLINE][BOUNDARY][NEWLINE]user: It is saying that I need a co-sign code, but I don't think I have one. What should I do?[NEWLINE]agent: If you are the co-signer, you should contact the IDR applicant for the code. If you are the applicant, you should have received an email containing the code.[NEWLINE]user: I can't find the code and my IDR is part of a Direct Consolidation Loan Application. Where can I find the co-sign code?
user: who is Aidan?[NEWLINE]agent: It is a virtual assistant that can answer questions about federal student aid. Aidan uses advanced technology, artificial intelligence, and natural language processing to answer your questions.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know what types of questions Aidan can help you with?[NEWLINE]user: yea give me an example[NEWLINE][BOUNDARY][NEWLINE]agent: Did you have any common financial aid questions?[NEWLINE]user: yeah, what can you help me with?[NEWLINE]agent: You could type: "What kind of grants are available to pay for college?", to get an answer.[NEWLINE]agent: Is that the type of question you wanted to ask?[NEWLINE]user: not really, but I get how it works[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what else can he answer?
user: What are the next steps involved after I submit my FAFSA form for federal student aid?[NEWLINE]agent: Firstly, you will need to check that all the information that you supplied is correct and completed in full as it appears on your Student Aid Report (SAR)[NEWLINE][BOUNDARY][NEWLINE]user: How do I receive my SAR after submitting my FAFSA form?[NEWLINE]agent: By providing us with a valid email address, you will receive an email from noreply@FAFSA.gov. This will give you instructions as to how you access your SAR online[NEWLINE]user: What if I have no email address, how do I receive my SAR in this case?[NEWLINE]agent: With no email address, you will receive a SAR or a SAR acknowledgment via postal mail[NEWLINE][BOUNDARY][NEWLINE]user: I have one more question about sharing feedback.  Am I able to share some positive feedback about my financial aid experience if I feel the desire to do so?[NEWLINE]agent: Yes, we welcome positive feedback as well.[NEWLINE][BOUNDARY][NEWLINE]user: Can I manage my cases online?[NEWLINE]agent: Yes, just log in to your account to view, track, or update any case info you might have.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to speak to agent now?[NEWLINE]user: Yes, I would like to speak to an agent.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to call and talk to an agent to submit your feedback?[NEWLINE]user: Yes, I would like to call.
user: I have some questions about what it means to be a co-signer.[NEWLINE]agent: I can help you with that. A co-signer will be the spouse of the applicant who initiated an Income-Driven Repayment Plan request.[NEWLINE]agent: Were you aware that the co-signer isn't obligated to repay the loan?[NEWLINE]user: No, I didn't know that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How long does it usually take to go through the co-sign process?[NEWLINE]agent: The majority of people complete the process in just 10 minutes.[NEWLINE][BOUNDARY][NEWLINE]user: I see. let me ask another question. to Appeal a demo credit decision?. Can you explain what the bad credit is?[NEWLINE]agent: It can make credit approval difficult.[NEWLINE][BOUNDARY][NEWLINE]user: What is the lender's deed?[NEWLINE]agent: Its purpose is the credit release.[NEWLINE]user: Do I need information related to mitigating circumstances?
user: I need help with understanding how financial aid works.[NEWLINE]agent: I can assist you with this.[NEWLINE][BOUNDARY][NEWLINE]agent: Do your questions pertain to a specific type of financial aid, such as grants?[NEWLINE]user: Yes, I'm not sure how they work.[NEWLINE]agent: Grants are usually based on financial need and normally do not have to be repaid.[NEWLINE][BOUNDARY][NEWLINE]user: Another question regarding  financial aid, what if I decide to take out a loan?[NEWLINE]agent: Please make sure you understand who is making the loan and the terms and conditions of the loan. Student loans can come from the federal government, from private sources such as a bank or financial institution, or from other organizations.[NEWLINE][BOUNDARY][NEWLINE]user: What about student loans?[NEWLINE]agent: Just like other loans, student loans are money that's borrowed to pay for college. The money will need to be paid back, as well as any interest that your loan(s) accrue.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing, to obtain funds from the Direct Loan Program, what should my enrollment be? How should my academic progress be?[NEWLINE]agent:  To get Direct Loan Program funds, you must be enrolled at least half-time.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to know if there are any additional resources for aid. Is there any other type of aid available from the federal government besides Federal Student Aid?[NEWLINE]agent: Yes. The federal government offers other financial aid programs besides Federal Student Aid.[NEWLINE][BOUNDARY][NEWLINE]user: What could affect my eligibility for financial aid?[NEWLINE]agent: There are many factors that affect a student's financial aid eligibility, such as being a member of a military family.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I look for other sources of aid?