elplaguister/DTS_session_datasets huggingface dataset:
user: if i need to contact a national cemetery directly?[NEWLINE]agent:  you should contact a national cemetery directly in these cases[NEWLINE]agent: do you want to know the requirements?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: Can I get information about the Burial at Sea program?[NEWLINE]agent: If you have questions about the Burial at Sea program,  please contact the United States Navy Mortuary Affairs office toll - free at 866 - 787 - 0081. We re here Monday through Friday, 8:30 a.m. to 5:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to get the application approved?[NEWLINE]agent: Request gravesite memorials and burial honorsLearn more about military funeral honors[NEWLINE][BOUNDARY][NEWLINE]user: If I am the registered spouse, the legally recognized spouse, can I get help paying for burial costs?[NEWLINE]agent:  you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE]user: ok that's my case[NEWLINE]agent: you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE][BOUNDARY][NEWLINE]user: I need more information
user: hello I need information about si Can I get help paying for burial costs?[NEWLINE]agent: yes. If you are the registered spouse, legally recognized spouse, or legally designated designated relative of a veteran[NEWLINE]user: I'm not the spouse or a designated relative[NEWLINE][BOUNDARY][NEWLINE]user: What things do you need to verify the family member's relationship with the deceased veteran?[NEWLINE]agent: These may include a death certificate, letters from your doctor, a divorce decree, a statement from the Social Security Administration, or other documents to support your claim.[NEWLINE]user: And what are these documents for?[NEWLINE]agent: With these documents and other documents we can verify a relationship with a veteran or the status of a dependent.[NEWLINE][BOUNDARY][NEWLINE]user: and can I choose a funeral director?[NEWLINE]agent: of course you may want to choose a funeral director to help you plan the funeral. Then you or the funeral director can call the National Cemetery Programming Office at 800 - 535 - 1117 to request a burial.[NEWLINE][BOUNDARY][NEWLINE]user: What if the person's spouse died previously and was buried in a VA national cemetery, what information will they need?[NEWLINE]agent: You will need the spouse's full name, as well as the cemetery section and the number of the site where they were buried.[NEWLINE][BOUNDARY][NEWLINE]user: and when the burial is done what should we do
user: Hello. I'm looking for information related to get help for a funeral for a veteran, can you give me some information about it?[NEWLINE]agent: Yes, we can help you to get financial help for burial and funeral cost, but are the spouse or a designated legally chosen family member of the veteran?[NEWLINE]user: Yes. I'm the spouse of a veteran.[NEWLINE]agent: In that case, you can get help for the burial and funeral costs. You just need to apply for a veterans burial allowance.[NEWLINE][BOUNDARY][NEWLINE]user: This help covers any kind of memorials and honors for the veteran?[NEWLINE]agent: Yes, you can request grave site memorials and burial honors, you just need to ask for them.[NEWLINE][BOUNDARY][NEWLINE]user: O.K., what kind of information do I have to give you to this process?[NEWLINE]agent: You are going to need to provide information about the closest living relative of the deceased, as name and the relationship to the veteran.[NEWLINE][BOUNDARY][NEWLINE]user: That's all what I have to provide?[NEWLINE]agent: You also need to tell us if you like burial honors or memorial items, such as burial flag or a presidential memorial certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Got it, it's there any phone number to contact you?
user: I am thinking about funerals.[NEWLINE]agent: Do you have questions about our burial at sea program?[NEWLINE]user: No, I don't think so.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am the spouse of a veteran? Can I get help paying for burial costs?[NEWLINE]agent: Yes, you may be able to get financial help.[NEWLINE][BOUNDARY][NEWLINE]user: What about gravesite memorials?[NEWLINE]agent: We can discuss military funeral honors.[NEWLINE]user: What types of honors can be requested?[NEWLINE]agent: For example, a burial flag or a presidential memorial certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Will I need to contact the national cemetery?
user: Could you please give me information as to why I would need to contact a national cemetery directly?[NEWLINE]agent: You would have to contact a national cemetery directly to schedule a burial for an active-duty service member or to cancel or reschedule a burial.[NEWLINE]user: Are there any other reasons why I would have to contact them?[NEWLINE]agent: Over and above the reasons already mentioned you will also have to contact a national cemetery directly to change any information you already provided to the scheduling office.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any financial help available to help pay for burial costs?[NEWLINE]agent: Are you the spouse or a designated legally chosen family member of a Veteran?[NEWLINE]user: Yes I am the spouse of a Veteran.[NEWLINE]agent: As you are the spouse of a Veteran you may be able to get financial help for burial and funeral costs.[NEWLINE][BOUNDARY][NEWLINE]user: Could you provide me with information about the Burial at Sea Program?[NEWLINE]agent: Do you have a specific question about the Burial at Sea program?
user: I need help with a funeral[NEWLINE]agent: Are you the the legally recognized spouse or a designated family member of a Veteran?[NEWLINE]user: I am a designated relative[NEWLINE]agent: You may be able to get financial help for burial and funeral costs.  We can help you find out how to apply for a Veterans burial allowance.[NEWLINE][BOUNDARY][NEWLINE]user: we are having trouble finding some of the needed discharge documents so can you help us with that?[NEWLINE]agent: Yes, we will help you.  It may take us several days to check eligibility if you don’t have discharge documents.[NEWLINE][BOUNDARY][NEWLINE]user: this is new to us and we haven't gotten a pre-need letter, so what do we do?[NEWLINE]agent: You should get a funeral director to help you plan the burial. Then the person planning the funeral will need to take the appropriate steps to schedule the burial[NEWLINE]user: so there is more still to do that has to happen to do it right?[NEWLINE]agent: Yes, a funeral director can help you with the needed information and documents[NEWLINE][BOUNDARY][NEWLINE]user: Do we contact a national cemetery if we need to change something on a burial?
user: Hello there, I need to know if I have to contact a national cemetery directly or if I can do it through your service.[NEWLINE]agent: Yes, you should contact a national cemetery directly in certain cases.[NEWLINE]agent: Does any of the cases listed on our website apply to you?[NEWLINE]user: No, none of them.[NEWLINE][BOUNDARY][NEWLINE]user: The reason I want to know is my husband was a veteran, he recently passed away, and I need to plan his burial. Can you help me by covering a part of my burial costs or how does it work?[NEWLINE]agent: Of course. You may be able to get financial help for burial and funeral costs, if you apply for a Veterans burial allowance.[NEWLINE][BOUNDARY][NEWLINE]user: Fantastic. He served in the naval forces, so I wanted him to get a burial at sea. Who can I talk to about that?[NEWLINE]agent: Please contact the United States Navy Mortuary Affairs office toll-free at 866-787-0081. We're here Monday through Friday, 8:30 a.m. to 5:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Will do, thanks. Do you also have more information on very specific cases?[NEWLINE]agent: Yes, we do offer more information on very specific cases.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to do anything else or can I focus on preparing the funeral?
user: I need help with my dads funeral[NEWLINE]agent: We can help you find out how to make burial plans for your father[NEWLINE][BOUNDARY][NEWLINE]user: how do I schedule the burial?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a pre-need decision letter that confirms eligibility?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Will you be getting a pre-need decision letter before the burial?[NEWLINE]user: no we won't[NEWLINE][BOUNDARY][NEWLINE]user: would the letter have let us know where we can do the burial and such?[NEWLINE]agent: the pre-need decision letter doesn’t identify a specific cemetery, since it is not possible to reserve these in advance.[NEWLINE]user: how do we plan the funeral if we can get a letter of decision?
user: Would you ever need to contact a national cemetery directly?[NEWLINE]agent: you should contact a national cemetery directly in these cases[NEWLINE]agent: you want to know the requirements[NEWLINE]user: yes[NEWLINE]agent: Schedule a burial for an active - duty service membersCancel or reschedule a burialsChange any information you already provided to the scheduling office[NEWLINE][BOUNDARY][NEWLINE]user: Can I get information about the Burial at Sea program?[NEWLINE]agent:  you have questions about the Burial at Sea program?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: Can I get help paying for burial costs?[NEWLINE]agent:  If you re the spouse of record the legally recognized spouse or a designated legally chosen family member of a Veteran you may be able to get financial help for burial and funeral costs.Find out how to apply for a Veterans burial allowance[NEWLINE][BOUNDARY][NEWLINE]user: if I don't have a pre-need decision letter
user: Hello I need information about your VA care team[NEWLINE]agent: of course The objective of this team is to plan all the care you need to stay healthy throughout your life.[NEWLINE]agent: there are many who decide that they want to change to a different primary care doctor, is that your case?[NEWLINE]user: no, i don't want that. but thanks[NEWLINE]user: What should I do to build my team?[NEWLINE]agent: Build a partnership with you. You will be an active member of the team, and you will work with your team to plan and make decisions that meet your personal health goals.[NEWLINE]user: What should I do if I signed up for VA health care?[NEWLINE]agent: If you have already registered, find out how you can receive care from a provider in your local community through community care.[NEWLINE][BOUNDARY][NEWLINE]user: and then what will you do?[NEWLINE]agent: and then what will you do?[NEWLINE][BOUNDARY][NEWLINE]user: And what measures can I take for preventive care?
user: What is the approach with my VA primary care provider and the PACT team?[NEWLINE]agent: The VA makes your health care the most important thing and works along with your VA primary care provider.[NEWLINE][BOUNDARY][NEWLINE]user: Who is the provider that will take care of me at the VA?[NEWLINE]agent: Have you signed up for VA healthcare and chose your main VA location?[NEWLINE]user: No, I have not signed up for VA health care or chose my main VA location yet.[NEWLINE][BOUNDARY][NEWLINE]user: If I am enrolled in VA health care can I receive care through community care?[NEWLINE]agent: You can find out how to receive the care in your community.[NEWLINE][BOUNDARY][NEWLINE]user: Why is basing the care with me at the center important?[NEWLINE]agent: At the VA research has showed this kind of centered approach lead to a better quality care and each patient is more satisfied.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I need other services to meet my needs?
user: I'm a veteran in need of some information about my primary care provider.[NEWLINE]agent: Of course. At VA, we take a team approach to health care with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know who will provide care for you at VA?[NEWLINE]user: Yes, that'd be great.[NEWLINE]agent: Have you signed up for VA health care and chosen your main VA location?[NEWLINE]user: No, not yet.[NEWLINE]user: Who will be responsible for my care then?[NEWLINE]agent: We'll assign you to a health care team called a Patient Aligned Care Team or PACT. Your team will be made up of you, those who support you like your family members and caregivers, and your health care providers.[NEWLINE][BOUNDARY][NEWLINE]user: Will they contact me to talk about my care?[NEWLINE]agent: Yes, together you'll coordinate your care. Team members will meet often to talk with you and each other about your progress and goals. And they'll coordinate any care you may need from specialists outside the team.[NEWLINE][BOUNDARY][NEWLINE]user: I get that, but who will be part of that team?[NEWLINE]agent: Your team will include a primary care provider your main doctor, nurse practitioner, or physician's assistant and a clinical pharmacist, a pharmacist who works with you and your primary care provider to make sure you're taking the medicines that are right for you and your overall health, for example.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm enrolled in health care for veterans?
user: Hello, how are you today? I came here looking for information about my primary care provider.[NEWLINE]agent: Of course. At VA, we take a team approach to health care with you at the center. Research shows this kind of approach leads to better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]user: Well, that's great and all, but who will provide care for me?[NEWLINE]agent: Have you signed up for VA health care and chosen your main VA location?[NEWLINE]user: No, I havent. I was planning on doing that later.[NEWLINE]user: What if I need other services to fulfill my needs?[NEWLINE]agent: In that case, your team may call other providers like social workers or specialists to help with your care.[NEWLINE]user: And which specialists are part of my health care team?[NEWLINE]agent: A primary care provider, your main doctor, nurse practitioner, or physician s assistant and a clinical pharmacist, a pharmacist who works with you and your primary care provider to make sure you're taking the medicines that are right for you and your overall health.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to change to a different doctor?
user: I just want to know what kind of providers will be helping me through the VA.[NEWLINE]agent: You will have a team working together to take care of you. We find the team approach leads to higher quality care.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you need to know more information about the team providing your care?[NEWLINE]user: Yes, how will I know who is on the team that helps me?[NEWLINE]agent: Have you signed up for VA health care and chosen your main VA location yet?[NEWLINE]user: Yes, I have done both of those already.[NEWLINE]agent: Your local VA location will assign you a health care team called a Patient Aligned Care Team or PACT. It will include you, your support team such as family, friends, or caregivers, and your health care providers.[NEWLINE][BOUNDARY][NEWLINE]user: Since I am already enrolled, shouldn't I have a care team assigned to me already?[NEWLINE]agent: You may also be able to get a provider in the local community instead through community care.[NEWLINE][BOUNDARY][NEWLINE]user: I think I will be ok going through the VA doctors. But what if I need more care than what the doctors on my team provide?[NEWLINE]agent: Your team can call in other providers to help you with your care as necessary.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't like the doctor that is assigned to my team?[NEWLINE]agent: We want you to get the best care possible, so if you have any problems with your team, call your health care team leader or your VA center's patient advocate.[NEWLINE]user: What if I need an appointment with my doctor but I don't feel up to leaving the house that day. Do I have other options?
user: I wanted more info on my primary care provider[NEWLINE]agent: At VA, we take a team approach to health care to provide better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know who your VA primary care provider will be?[NEWLINE]user: no, I wanted to know something else[NEWLINE][BOUNDARY][NEWLINE]user: what will the VA care do for me?[NEWLINE]agent: Your team’s goal is to plan for all the care you need to help you stay healthy and well throughout your life.[NEWLINE]user: can I change somethings like my primary doctor?[NEWLINE]agent: If you want to change to a different primary care doctor, you will need to talk to your health care team leader or talk to the patient advocate at your VA medical center.[NEWLINE][BOUNDARY][NEWLINE]user: how did you choose who provides care for me?[NEWLINE]agent: After you sign up for VA health care and choose your main VA location, we will assign you to a health care team called a Patient Aligned Care Team or PACT. Your team will be made up of you, those who support you and your health care providers.[NEWLINE]user: what if I am too much and they can't provide what I need?
user: what's with the pact team?[NEWLINE]agent: It is the VAs approach to health care with you at the center. The team approach leads to better quality care, more satisfied patients, and fewer hospital visits.[NEWLINE][BOUNDARY][NEWLINE]user: how did the team come together?[NEWLINE]agent: Have you signed up for VA health care and chosen your main VA location?[NEWLINE]user: no, I am just doing research[NEWLINE]user: what if I had just signed up for all that you asked, what would happen next?[NEWLINE]agent: You would be assigned to a health care team called a Patient Aligned Care Team or PACT. Your team would be made up of you, those who support you, and your health care providers.[NEWLINE][BOUNDARY][NEWLINE]user: could I change my main doctor if I didn't like the one I got assigned to?[NEWLINE]agent: You will need to talk to your health care team leader or to the patient advocate at your VA medical center to take care of that[NEWLINE]user: is there a backup plan for  when someone from the pact team is missing?
user: I have questions about the care team[NEWLINE]agent: Your VA care team’s goal is to plan for all the care you need to help you stay healthy and well throughout your life.[NEWLINE]agent: Are you thinking of changing your primary care doctor?[NEWLINE]user: no, I like him[NEWLINE][BOUNDARY][NEWLINE]user: what is a PACT?[NEWLINE]agent: A Patient Aligned Care Team or PACT is made up of you, those who support you like your family members and caregivers, and your health care providers.[NEWLINE][BOUNDARY][NEWLINE]user: can I use other medical care while enrolled in VA health care?[NEWLINE]agent: If you’re enrolled in VA health care, we can find out if you may be able to receive care from a provider in your local community through community care[NEWLINE]user: what if the place I am getting looked at is no longer working with the VA?[NEWLINE]agent: There is a plan in place if your primary care provider leaves VA. We will make sure you always have access to a qualified primary care provider so that you keep getting the ongoing care you need.[NEWLINE]user: what are some of the things the team will do for me?
user: I'm looking for more info about the GI BIll[NEWLINE]agent: Okay, we can help you find out if you can use GI Bill benefits for college as a Veteran, service member, or qualified dependent. We can also help you learn about payment rates for undergraduate and graduate degree courses at institutions of higher learning[NEWLINE][BOUNDARY][NEWLINE]user: when does the VA send the payments to us?[NEWLINE]agent: We will send them out after each month's classes., so if you had classes in November for example, then you would get the payment in December.[NEWLINE]agent: Will you be using the Post-9/11 GI Bill?[NEWLINE]user: no[NEWLINE]user: when does the post 9 11 bill make payments?[NEWLINE]agent: Tuition and fees are payed directly to the school and money for books is payed to the student at the beginning of the term[NEWLINE][BOUNDARY][NEWLINE]user: how does the Bill pay for graduate programs?[NEWLINE]agent: The school decides how to rate each hour then we will pay on that.  If they consider a 2 hr class full time then we would pay the full-time rate[NEWLINE][BOUNDARY][NEWLINE]user: can I attend to schools at once?
user: hello I need information about Undergraduate and graduate degrees for veterans[NEWLINE]agent: We are counting on the program to issue payments after school each month. For example, you will receive payment for classes in November in December.[NEWLINE]agent: like what is proposed by the bill Y after 9/11?[NEWLINE]user: If I wanted to know[NEWLINE]agent: For the post 9/11 GI Bill, we pay: Tuition and fees directly to the school  Money for books at the beginning of the term[NEWLINE][BOUNDARY][NEWLINE]user: and who qualify for this benefit?[NEWLINE]agent: Those who qualify for this benefit include a veteran, service member, or qualified dependent.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use the GI Bill to pay for classes for more than one degree?[NEWLINE]agent: After you earn your first degree, you can use any remaining GI Bill benefits to pay for classes in another degree.[NEWLINE][BOUNDARY][NEWLINE]user: And in which institutions can I use this benefit?[NEWLINE]agent: you can enjoy it in higher education institutions such as a 4-year university, a community college or a graduate school.[NEWLINE][BOUNDARY][NEWLINE]user: How much does VA cover for graduate programs?[NEWLINE]agent: The school decides how to grade each hour. but we will pay you the full time fee.[NEWLINE][BOUNDARY][NEWLINE]user: And this benefit includes study tools, such as books?
user: Hi, I would like to know if I can use the GI Bill to pay for classes for more than one degree?[NEWLINE]agent: we are here to help you, the answer is yes dear customer[NEWLINE]agent: already got your first title?[NEWLINE]user: Yes[NEWLINE]agent: Nice to meet you, we are happy to inform you that you can use any remaining GI Bill benefits to pay for other degree classes if you wish[NEWLINE][BOUNDARY][NEWLINE]user: And in which institutions can I obtain the next degree that the program covers?[NEWLINE]agent: You can do this at higher education institutions such as a 4-year university, community college, or graduate school.[NEWLINE][BOUNDARY][NEWLINE]user: And how do they make VA payments?[NEWLINE]agent: We issue payments after school each month. For example, you will receive payment for classes in November in December.[NEWLINE]user: and the post-9/11 GI bill what benefits does it give?[NEWLINE]agent: For the post 9/11 GI Bill, we pay:Tuition and fees directly to school  Money for books at the beginning of the term[NEWLINE][BOUNDARY][NEWLINE]user: Can I take classes in more than one school at the same time?
user: I'm here for answers on the GI Bill and its usage[NEWLINE]agent: Okay, we can help you find out if you can use GI Bill benefits for college as a Veteran, service member, or qualified dependent. You can learn about payment rates for undergraduate and graduate degree courses at institutions of higher learning.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know if I can use the GI Bill for two degrees?[NEWLINE]agent: Yes, you can[NEWLINE]agent: Have you gotten your first degree?[NEWLINE]user: yes[NEWLINE]agent: You can use any GI Bill benefits you have left over to pay for classes for another degree[NEWLINE][BOUNDARY][NEWLINE]user: could I have gone to another school at the same time I was working on my first degree?[NEWLINE]agent: You could have as long as the classes at both schools count toward your degree, and the school from where you are getting your degree considers the classes at the second school as required in order to get your degree[NEWLINE][BOUNDARY][NEWLINE]user: how do you decide how much I will get?[NEWLINE]agent: We decide payment based on the number of classes you go to and the hours spent in those classes[NEWLINE][BOUNDARY][NEWLINE]user: Does the Post 9-11 GI Bill pay the same way?