elplaguister/DTS_session_datasets huggingface dataset:
user: what information can you give me regarding the FAFSA Termination by the high school and the public school district[NEWLINE]agent: Do you think the cost of college continues to rise?[NEWLINE]user: I haven't thought about it[NEWLINE]agent: Do you think there are many factors involved in the decision to attend college?[NEWLINE]user: I have not considered that point[NEWLINE]user: I would like to know more about high school in the data or on the FAFSA?[NEWLINE]agent: We recently updated our Frequently Asked Questions and Data Details pages reflecting recent changes and trending questions, including why we recently changed the definition of a senior, why some schools are not listed on the FAFSA, and common mistakes or misconceptions when analyzing the data.[NEWLINE]user: What does FSA do for high schools to track their progress?[NEWLINE]agent: FSA regularly updates estimates for the first 15 months of the application cycle[NEWLINE]user: I need help increasing my FAFSA completion numbers in my area
user: I came here with some questions about your IT Standards Library. Can you please answer them?[NEWLINE]agent: Of course. First of all, welcome to the Federal Student Aid Chief Information Officer 's Information Technology IT Standards Library. Federal Student Aid and its contractors must comply with IT standards and guidelines applicable to all federal agencies.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. So what specific resources do you offer?[NEWLINE]agent: This section of the IT Standards Library includes documents pertinent to the U.S. Department of Education as a whole.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to hear details about these resources?[NEWLINE]user: No, thank you. I get the idea.[NEWLINE][BOUNDARY][NEWLINE]user: So, what references do you have for me?[NEWLINE]agent: We have the Lifecycle Management Methodology.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds interesting. How about testing services? Are there any?[NEWLINE]agent: Yes, we have the Enterprise Test Management Standards.[NEWLINE][BOUNDARY][NEWLINE]user: You've mentioned earlier that contractors must comply with your guidelines, is that all they need to comply with?
user: Hey there. I have some questions about the IT Standards Library, hope you can answer them.[NEWLINE]agent: Of course. First of all, welcome to the Federal Student Aid Chief Information Officer's Information Technology IT Standards Library. Federal Student Aid and its contractors must comply with IT standards and guidelines applicable to all federal agencies.[NEWLINE][BOUNDARY][NEWLINE]user: What about federal guidelines?[NEWLINE]agent: This section of the IT Standards Library highlights federal organizations involved in establishing and coordinating the implementation of federal laws, regulations, standards and guidelines applicable to information and information technology management. The standards and guidelines they promulgate apply to all federal agencies and departments.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what resources we offer?[NEWLINE]user: No, thanks.[NEWLINE][BOUNDARY][NEWLINE]user: What testing services are there?[NEWLINE]agent: We have the Enterprise Test Management Standards.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Do you also offer references?[NEWLINE]agent: Yes. The IT Standards Library offers pertinent references for those who do or would like to do business with Federal Student Aid. Documents selected for the library may not encompass all of the documentation or references necessary to perform work for Federal Student Aid.[NEWLINE][BOUNDARY][NEWLINE]user: Yeah, I already thought so. Do you cover data management as well?
user: Hello, can you give me some information about federal student aid resources?[NEWLINE]agent: Of course. A section of the IT Standards Library includes documents that are specific to the Federal Student Aid IT lifecycle for all projects and lists other pertinent references that an IT project may be required to comply with dependent on the contract.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like me to tell you about some general references?[NEWLINE]user: Yes, please.[NEWLINE]agent: We have the Lifecycle Management Methodology, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds great. What about IT security?[NEWLINE]agent: We also offer some IT Security documents used by FSA.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any other useful resources?[NEWLINE]agent: Well, there is the Office of Management and Budget Resources.[NEWLINE][BOUNDARY][NEWLINE]user: And that lifecycle management methodology you mentioned before? What is does that entail?[NEWLINE]agent: The Lifecycle Management Methodology comprises a comprehensive process for managing information technology projects from vision to retirement. The methodology is composed of eight distinct stages, each of which guides project managers through the LMM process by identifying a core/minimum set of deliverables to be created in order to ensure a project 's viability.[NEWLINE][BOUNDARY][NEWLINE]user: That's very interesting. And what can you tell me about program QA?
user: What is the General and Federal Guidelines and what do they do?[NEWLINE]agent: The General and Federal Guidelines of the IT Standards Library highlights federal organizations involved in establishing and coordinating the implementation of federal laws, regulations, standards and guidelines for information and information technology management for all federal agencies and departments.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you need some resources to use?[NEWLINE]user: Yes, I would like some resources.[NEWLINE]agent: One of them is the Office of Management and Budget Resources.[NEWLINE][BOUNDARY][NEWLINE]user: What is the Enterprise Rational Solution used for?[NEWLINE]agent: The Federal Student Aid Enterprise Rational Solution is for sytems development efforts and it is an integrated solution for such things as requirements, tests, and configuration management.[NEWLINE][BOUNDARY][NEWLINE]user: What pertinent info does the IT Standards Library offer?[NEWLINE]agent: The IT STandards Library offers references for those who do or would like to do business with Federal Student Aid.[NEWLINE]user: Would the documents selected for thel IT Standards Library cover all the documentation?[NEWLINE]agent: It does encompass most of the documentation or references necessary to perform work for Federal Student Aid but may not encompass all.[NEWLINE][BOUNDARY][NEWLINE]user: What does the IT Dashboard display?
user: I need some guidance about the IT Standards Library guidelines please.[NEWLINE]agent: Our IT Standards Library standards and guidelines apply to all federal agencies and departments and they must be followed for all wishing to apply for Federal Student Aid.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about the resources that can be provided?[NEWLINE]user: No thank you.[NEWLINE][BOUNDARY][NEWLINE]user: I'm more interested in testing services. What can you tell me them?[NEWLINE]agent: We have information about Enterprise Test Management Standards.[NEWLINE][BOUNDARY][NEWLINE]user: And is there information about Technology Standards and Products?[NEWLINE]agent: Yes we have a Technology Standards and Products Guide that might be useful to you.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a standard for quality assurance?[NEWLINE]agent: Certainly. The Production Readiness Review PRR serves as the final, formal, and documented decision point before a new application or a significant release of an existing application enters Federal Student Aid 's production environment and is exposed to end-users.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any information specifically about the Federal Student Aid program?
user: Do you know of any Federal Student Aid specific resources?[NEWLINE]agent: Yes, this section of the IT Standards Library includes documents that are specific to the Federal Student Aid It lifecycle for all projects and lists other important references that an IT project may be required to comply with dependent on the contract.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like some General References?[NEWLINE]user: No, I do not need them at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about IT Security?[NEWLINE]user: No, no need for IT Security at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know about Data Management?[NEWLINE]user: Yes, please explain Data Management to me.[NEWLINE]agent: We have Data Management Resources that we use.[NEWLINE][BOUNDARY][NEWLINE]user: What resources are available not mentioned yet?[NEWLINE]agent: We have Office of Management and Budget Resources.[NEWLINE][BOUNDARY][NEWLINE]user: What testing services are available?
user: I want to know about the IT Standards Library, especially about the General and Federal Guidelines section.[NEWLINE]agent: this is the section that highlights federal organizations involved in establishing and coordinating the implementation of federal laws, regulations, standards, and guidelines applicable to information and information technology management.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know about the resources available to you?[NEWLINE]user: Not right now.[NEWLINE][BOUNDARY][NEWLINE]user: Please tell me some of the resources available about the Lifecycle Management Methodology.[NEWLINE]agent: Apart from the Lifecycle Management Methodology in itself, you can also get information about the LMM Tailoring Plan Template.[NEWLINE][BOUNDARY][NEWLINE]user: and about the General and Federal Guidelines section, to what agencies it applies?[NEWLINE]agent: The standards and guidelines from this section apply to all federal agencies and departments.[NEWLINE][BOUNDARY][NEWLINE]user: What is the purpose of the Lifecycle Management Methodology?[NEWLINE]agent: the LMM is a comprehensive process for managing information projects from vision to retirement.[NEWLINE][BOUNDARY][NEWLINE]user: Tell me a bit about the Federal Student Aid Specific REsources section.
user: I'm looking for IT standards on student aid documents[NEWLINE]agent:  the IT Standards Library includes documents that are specific to the Federal Student Aid IT lifecycle for all projects and lists other pertinent references that an IT project may be required to comply with dependent on the contract.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like general references that could help you?[NEWLINE]user: No, I just need a few things[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need IT security information?[NEWLINE]user: I could use that[NEWLINE]agent: We have a section that contains IT security documents used by FSA.[NEWLINE][BOUNDARY][NEWLINE]user: I will also need info on program quality assurance[NEWLINE]agent: Okay, we can help you with the production readiness review process.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have resources on the Office of Management and Budget?[NEWLINE]agent: Yes, I can help you with that[NEWLINE][BOUNDARY][NEWLINE]user: what do the federal guidelines cover?
user: hi[NEWLINE]agent: hi[NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE]user: hi[NEWLINE]agent: hi[NEWLINE][BOUNDARY][NEWLINE]user: hi[NEWLINE]agent: It is. For some circumstances, like Timing issues regarding foreclosure, borrower has a discharged chapter 7, 11 or 12 bankruptcy in the past 5 years preceding the date of the credit report.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, thanks. By the way, how do i get an adverse credit? It is because any debt?[NEWLINE]agent: Not for nay debt. If your total balance for those debts go above $2,085, then it is considered adverse credit.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's interesting. Say, can you tell me about some extenuating circumstances?
user: I need some help.[NEWLINE]agent: Allow me to assist you. Do you have an endorser?[NEWLINE]user: No, I don't.[NEWLINE]agent: Are you aware of how to obtain an endorser?[NEWLINE]user: No, I need help with that.[NEWLINE]agent: Okay. Until you obtain an endorser, it's not possible for you to be eligible for a Direct PLUS loan.[NEWLINE][BOUNDARY][NEWLINE]user: What if I do a short sale?[NEWLINE]agent: In this case, your short sale will need to be approved and completed.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information on this?[NEWLINE]agent: You can find more information about this on our website, including information on Deed in Lieu.[NEWLINE]user: What does a collection account mean?
user: I came here to learn more about a direct plus loan. Can you tell me a few things about it?[NEWLINE]agent: Of course. Do you want a non-exhaustive list of examples of extenuating circumstances?[NEWLINE]user: No, thank you. I already saw it on your website.[NEWLINE]agent: Do you believe that your situation fits within these examples, or presents a situation that otherwise qualifies for extenuating circumstances?[NEWLINE]user: No, I don't.[NEWLINE]agent: Are you aware that a review does not guarantee approval then?[NEWLINE]user: No, I didn't know that. Anyways, it doesn't matter now.[NEWLINE]agent: Are you aware that previous approval based on extenuating circumstances does not guarantee further approvals?[NEWLINE]user: No, I wasn't aware of that.[NEWLINE]agent: Are you aware that additional documentation may be required beyond the basic requirements?[NEWLINE]user: Yes, that is something I read about.[NEWLINE]agent: You'll also need to provide a statement that contains an explanation of your extenuation circumstances and the documentation applicable/appropriate to support your claim.[NEWLINE][BOUNDARY][NEWLINE]user: I see. But what about the description?
user: can you tell me more about extenuating circumstances on a tax lien[NEWLINE]agent: You will need to have established satisfactory repayment arrangements and six months of voluntary, consecutive, on-time, full monthly payments should have been made.[NEWLINE]agent: Have you reviewed the information and no longer wish to document extenuating circumstances?[NEWLINE]user: no, I will still do it to get my credit going in the right direction[NEWLINE][BOUNDARY][NEWLINE]user: what do you consider a collection account?[NEWLINE]agent: That is any account open or closed that has been placed in collection during the two years preceding the date of the credit report with a balance greater than zero[NEWLINE][BOUNDARY][NEWLINE]user: how can I make sure I get your e-mails?[NEWLINE]agent: Add StudentLoanSupport@ed.gov to your e-mail trusted senders list[NEWLINE][BOUNDARY][NEWLINE]user: and what do you guys consider a charged off account?[NEWLINE]agent:  Any account open or closed that has been written off during the two years preceding the date of the credit report with a balance greater than zero.[NEWLINE][BOUNDARY][NEWLINE]user: what proof do we need to have for wage garnishment?
user: Hello, I would like to obtain information about the Mitigating Circumstances Test[NEWLINE]agent: You should know that a satisfactory repayment agreement has been established and six months of voluntary monthly payments have been made, consecutive and punctual.[NEWLINE]agent: Have you reviewed the above information and no longer want to document mitigating circumstances?[NEWLINE]user: yes[NEWLINE]agent: in that case you have the various options[NEWLINE]user: How can I ensure that when you send the mail it does not reach the spam mailbox?[NEWLINE]agent: To prevent our emails from reaching your spam or junk email, please add StudentLoanSupport@ed.gov to your list of trusted senders.[NEWLINE]user: and what documentation is required?[NEWLINE]agent: A copy of the actual version is essential.[NEWLINE][BOUNDARY][NEWLINE]user: and can it be a collection account?[NEWLINE]agent: Any open or closed account that has been placed in collection during the two years prior to the date of the credit report with a balance greater than zero.[NEWLINE]user: and a charged account works too?
user: I was denied because of bad credit so who can help me get a loan?[NEWLINE]user: what can I do to get a Direct plus loan?[NEWLINE]agent: Do you have an endorser that can help you get a loan?[NEWLINE]user: not at the moment[NEWLINE]agent: Were you thinking of using the student on whose behalf you are requesting the Direct PLUS Loan as an endorser?[NEWLINE]user: no I know I can't use them[NEWLINE]agent: You can't get a Direct PLUS loan without an endorser because of your credit[NEWLINE][BOUNDARY][NEWLINE]user: how can you help me if we had a repo?[NEWLINE]agent: If it was a repossession or an involuntary repossession within the past 5 years preceding the date of the credit report we might be able to help if you have proof of extenuating circumstances.[NEWLINE][BOUNDARY][NEWLINE]user: I also have had some debt problems because of a divorce so what would I need as proof to help me out?
user: Hi. I'm looking information about how to appeal a credit decision.[NEWLINE]agent: Sure thing, no problem. This appeal can be made can be made based on certain circumstances?[NEWLINE]user: Well, not really.[NEWLINE]agent: Do you believe this is situation was because of a extenuating circumstances?[NEWLINE]user: I been thinking about it, and I not sure that be.[NEWLINE]agent: Is you loan under any kind of review?[NEWLINE]user: Yes, that was the last thing they told me.[NEWLINE]agent: If that's the case. You will need to provide a statement that contains an explanation of your circumstances and the documentation to provide your claim.[NEWLINE]user: Even if the information that I got was the possible cause of the adverse credit?[NEWLINE]agent: Yes, you need to provide, the information you have.[NEWLINE][BOUNDARY][NEWLINE]user: This proof how needs to be made?
user: I came here seeking information on appealing a credit decision. Perhaps you can help me?[NEWLINE]agent: Did you read our non-exhaustive list of examples of extenuating circumstances?[NEWLINE]user: No, unfortunately not.[NEWLINE]agent: Do you believe that your situation fits within these examples, or presents a situation that otherwise qualifies for extenuating circumstances?[NEWLINE]user: No. Well, I don't know about the list, I haven't read it.[NEWLINE]agent: Are you aware that review does not guarantee approval?[NEWLINE]user: Yes, but that is just logical.[NEWLINE]agent: *DEFAULT ERROR*[NEWLINE]user: Are there any extenuating circumstances relating to an adverse credit history?[NEWLINE]agent: Yes, there are extenuating circumstances relating to the adverse credit history. Remember: Endorsers aren't eligible for this option.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have reviewed the information above and no longer wish to document extenuating circumstances?
user: Hi there. I would like to have some information related about how to appeal a credit decision.[NEWLINE]user: Great, thanks. I want to know what can I do now.[NEWLINE]agent: Sure, no problem. Do you have contact with a endorser?[NEWLINE]user: I'm not very sure.[NEWLINE]agent: You know the endorser can not be the student by self?[NEWLINE]user: Yes, I have that very clear.[NEWLINE]agent: Alright. So, you need to know that you may still be eligible to receive a direct plus loan.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I have to bring proof of some kind of extenuating circunstances?[NEWLINE]agent: Sure, you can bring proof, for example, is your mortgage was fully paid.[NEWLINE]user: Great. Which other proof are accepted?
user: Hello, good to talk with you. I'm looking to know some things about the loan program, can you help me out?[NEWLINE]agent: No problem, that's why we are here. Before anything else, Do you know what is a Direct plus Loan?[NEWLINE]user: Yeah, i know the basics about it, but that's why i'm looking for guidance here, to be sure about some other things.[NEWLINE]agent: That's great. Just for a reminder, This proceeding you are doing right now is to obtain additional information about your loan process. Depending on your selected school, such process could vary.[NEWLINE]agent: By the way, Have you put a freeze on your credit file?[NEWLINE]user: No, i didn't do that.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, Thanks. In any case, if i want to apply for a loan, should i go online to do that?[NEWLINE]agent: That's affirmative. You should start to going online and login in to start all the loan process.[NEWLINE][BOUNDARY][NEWLINE]user: Well, is kind of obvious, really. And, say, is there anything i should do or fill before i can receive my loan?[NEWLINE]agent: Yeah, in fact, you must complete a Direct Plus Loan Master Promissory Note. In which all terms are explain.[NEWLINE]user: Got it. Just to be sure, every school interested on information to process my loan application, can do that by their own rules, aren't they?
user: Need help with the Direct Plus Loan Application for graduate students.[NEWLINE]agent: Would you like to learn what a Direct Plus Loan Application for graduate students is?[NEWLINE]user: No, I know what the Direct Plus Loan application is.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to apply for a PLUS Loan?[NEWLINE]user: No, I do not need to apply for a PLUS Loan at this time.[NEWLINE][BOUNDARY][NEWLINE]user: When do I complete the Direct PLUS Loan MPN?[NEWLINE]agent: You have the chance to complete the Direct PLUS Loan MPN after you have completed the Direct PLUS Loan Request.[NEWLINE]user: What happens if I have placed a security freeze on my credit file?[NEWLINE]agent: You definitely have to lift or remove the freeze at each credit bureau before you will be able to continue because your application will not be processed otherwise.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use my computer to apply for a PLUS Loan?
user: I have some questions about the direct plus loan.[NEWLINE]agent: a[NEWLINE]user: Sure, go ahead.[NEWLINE]agent: It is a request for supplemental information in connection with your application for a Federal Direct PLUS Loan Direct PLUS Loan through the William D. Ford Federal Direct Loan Direct Loan Program. Some schools may have a different process for obtaining the additional information needed to process your Direct PLUS Loan application.[NEWLINE]user: What if I place a security freeze in place on my credit?[NEWLINE]agent: Then you must lift or remove the freeze at each credit bureau before you continue. Your application will not be processed if you have a security freeze.[NEWLINE][BOUNDARY][NEWLINE]user: Makes sense. So how do I apply for a plus loan?[NEWLINE]agent: All you need to do is log in to start the application.[NEWLINE][BOUNDARY][NEWLINE]user: And what happens to the information I provide? Is it kept safe?[NEWLINE]agent: The information that you provide will be sent to the school that you select. The school you select will use the information collected to determine your eligibility for a Direct PLUS Loan and process your application.[NEWLINE]user: Do I need to give the school my permission to use my funds to cover the costs?
user: I'm looking to apply for the Direct PLUS Loan and would like some information please.[NEWLINE]agent: Are you a Graduate or Professional Student?[NEWLINE]user: No, not yet but I'm planning ahead a bit.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you seeking supplemental information about the aid on offer?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]user: My application process has been stalled, why is this?[NEWLINE]agent: It might be because of the following: If you have placed a security freeze on your credit file, you must lift or remove the freeze at each credit bureau before you continue. Your application will not be processed if you have a security freeze..[NEWLINE]user: I find myself needing more information, is that possible?[NEWLINE]agent: We can provide you with supplemental information in connection with your application for a Federal Direct PLUS Loan  through the William D. Ford Federal Direct Loan Direct Loan Program.[NEWLINE]user: What do I have to do in order to apply for a Direct PLUS Loan?