elplaguister/DTS_session_datasets huggingface dataset:
user: I would not want to commit a driver Violation Point System, so I would like to know what it is.[NEWLINE]agent: This system is for the state of New York to identify high-risk drivers. The DMV assigns points to these drivers each time they commit certain infractions.[NEWLINE]agent: Do you have 11 or more points in an 18-month period?[NEWLINE]user: No, I don't have that many points.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I'm not sure how many points I have, how are those points calculated?[NEWLINE]agent: You must be convicted of the traffic violation before points are added to your driving record. Your point total is calculated based on the date of the violation, not the date of the conviction. The points for violations that all occurred within the last 18 months are added to calculate your point total.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any violations that I could commit that are not worthy of points?[NEWLINE]agent: Yes... bicycle violations, pedestrian violations and parking violations.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Do you happen to know about the points on traffic violation. How long will I have to pay this?[NEWLINE]agent: You will need to pay this to DMV over a three year period.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't have a driver's license?
user: Good morning. I heard about some driver points the other day, do you have any info about it?[NEWLINE]agent: Good morning. You are talking about the Driver Violation Point System. It's a system that allows the NYS DMV to identify high risk drivers and take pertinent actions against them. Works on an assigned points basis for certain traffic violations.[NEWLINE]agent: Do you know how many points do you have in your license?[NEWLINE]user: No, i don't know.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How i don't get points, by the way?[NEWLINE]agent: Well, you won't get any points in case of any of the following: any bicycle violation, any pedestrian violation or any parking violation.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for my attorney to file an appeal without my presence? What would I need to submit when appealing a ticket online if I request a stay of a suspension?[NEWLINE]agent: For that, you need to submit a written "Stay Argument"[NEWLINE][BOUNDARY][NEWLINE]user: When can I appeal the denial of an application to reopen the default conviction?
user: Hi, i got a ticket the other day and i was said i was going to get some points assigned to my license. What can you tell me about that?[NEWLINE]agent: No problem. Those points are representative for the Driver Violation Point System, a way for the DMV to identify high risk drivers and take pertinent actions against them.[NEWLINE]agent: Have you commited any traffic violations in the last 18 months period?[NEWLINE]user: No, i haven't been in any traffic violations in that time.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I heard about a Point Reduction Program thing, is that a real thing?[NEWLINE]agent: Yes, sure is. It's a DMV feature, which allows you to take a DMV- approved Point and Insurance Reduction Program that will help to prevent you lose your license in case you have already 11 or more points on your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: One more concern on insurance premiums, can my discount begin soon, as required by New York law?[NEWLINE]agent: Immediately, retroactive to date of course completion.[NEWLINE][BOUNDARY][NEWLINE]user: Will taking the PIRP ensure I can't get a premium increase?[NEWLINE]agent: Yes and no. It does not cover overall or violation increases. It does provide a 10% reduction for three years for no fault and current liability.[NEWLINE][BOUNDARY][NEWLINE]user: When will that take place?[NEWLINE]agent: It can be issued as soon as the date of completion, potentially retroactively, depending on the insurer.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds good to me.
user: Hi, i was told something about a Driver Responsability fee, what's that?[NEWLINE]agent: The Driver Responsability Assessment fee is a special fee that you must pay if you receive 6 or more points on your NYS driving record in the last 18 months.[NEWLINE]user: Yeah, that's my case, i have 8 points in my license.[NEWLINE]agent: Then you definitely must pay the fee.[NEWLINE]user: I'd like to learn more about the offense. How do I enter a plea for a violation that carries a penalty of five or more points?[NEWLINE]agent: You must contact the court directly. Any suspension received due to a traffic ticket is an indefinite suspension. This means that your driver license is removed until you pay a suspension fee of $70[NEWLINE][BOUNDARY][NEWLINE]user: What are the ways open to me to respond to a TVB  ticket?[NEWLINE]agent: Most of the TVB tickets can be responded to online. You have the choice to schedule a hearing for the traffic ticket or you can pay the fine associated with the ticket with your credit card[NEWLINE][BOUNDARY][NEWLINE]user: What exactly is the Traffic Violations Bureau?[NEWLINE]agent: The TVB is associated with the DMV and is a department that processes tickets for non-criminal traffic violations. This department is active in the five boroughs of New York City. Our brochure explains more about what the TVB entails[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I have 3 or more alcohol-related convictions on my driver record?
user: I have a query in relation to the Driver Violation Point System, what exactly is it and how does it operate?[NEWLINE]agent: The Driver Violation Point System is a way for the DMV to highlight high risk drivers and allocate points for certain traffic violations that may occur[NEWLINE]agent: Do you have any points from this Driver Violation Point System?[NEWLINE]user: Yes I do, what is the maximum number of points that I am allowed accrue?[NEWLINE]agent: If you receive 11 points in any 18-month period, you r driver license can be suspended. This is not the only was that your license can be suspended, consult the Suspensions and Revocations section of the website[NEWLINE][BOUNDARY][NEWLINE]user: If someone is convicted of an alcohol or drug-related crime or refuses to take a chemical test, how much do I have to pay?[NEWLINE]agent: The annual evaluation is $ 250. sThe minimum amount you must pay each year is the annual evaluation. The total evaluation for the three years is $ 750.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about PIRP course. Could you tell me a little more about the Points Reduction and Insurance Program?[NEWLINE]agent: The Point and Insurance Reduction Program is DMV approved, which ultimately helps prevent you from losing your license, should you have accrued 11 points or more on your license[NEWLINE][BOUNDARY][NEWLINE]user: When are points not assigned in the NYS Driver Point System?[NEWLINE]agent: Instances where points are not assigned are associated with violations relating to bicycles, pedestrians or parking[NEWLINE][BOUNDARY][NEWLINE]user: How are the total number of points on my license calculated?
user: Hello, i was told to use this for getting info IRP registration and plates?[NEWLINE]agent: Are you looking to surrender an IRP registration to avoid renewing the registration?[NEWLINE]user: Yes, i want to do that.[NEWLINE]agent: In that case, you must send your apportioned plates and the cab card to the address we give you.[NEWLINE][BOUNDARY][NEWLINE]user: Is it okay if I ask another question? In relation to IRP registration Is it possible for me to apply over the phone?[NEWLINE]agent: Unfortunately, you can't apply to replace IRP registration items by phone.[NEWLINE][BOUNDARY][NEWLINE]user: Oh. Can I do it by fax then?[NEWLINE]agent: Yes, you can apply to replace IRP registration items by fax at 518-486-6579.[NEWLINE][BOUNDARY][NEWLINE]user: And can I also do it in person, at the DMV office?[NEWLINE]agent: Yes, you can apply to replace IPR registration items at the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Can you suggest a random topic?[NEWLINE]agent: Motor Carriers.[NEWLINE][BOUNDARY][NEWLINE]user: My final question would be if I can also apply by mail. Can I?
user: I want information about how to surrender a an IRP registration please.[NEWLINE]agent: The reason for surrender is because you do not want to renew your registration?[NEWLINE]user: No, that is not the reason.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I just don't have time to do it right now, can I to renew at another time?[NEWLINE]agent: Yes but if you do not surrender your apportioned plates, you will be charged a registration fee for the entire year.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I sendthe surrendered items?[NEWLINE]agent: You must send it to International Registration Bureau, PO Box 2850, Albany, NY, 12220-0850.[NEWLINE][BOUNDARY][NEWLINE]user: How to get a refund from the New York state portion of the IRP registration fees I paid to other jurisdictions?[NEWLINE]agent: You may request that refound only if the other jurisdiction made an error and the error is on your invoice and/or you paid duplicate apportioned registration fees for the same vehicle.[NEWLINE]user: One of my apportioned plates was stolen, what should I do?
user: Hello, I need to replace my title certificate. But I'm busy at work almost every day so I can't go to DMV, so I want to do that by mail, I already tried but I think I messed up. Could you help me with that?[NEWLINE]agent: Did you aready send any documents to DMV?[NEWLINE]user: Yes, I sent two documents but It seems that either, those were wrong documents, or I missed some documents when I sent them.[NEWLINE]agent: Ok, no problem. I'll tell you what documents you need to send; if you already sent one of the documents on the list, simply send the ones you didn't send. DMV save all of that, so when you submit the ones you missed DMV will start your process.1)  A completed Application for Duplicate Title PDF  MV-902s2) Proof of Identity: this can be a photocopy of your NY State driver license, driver permit, or non-driver ID. You can see the Title PDF ID-82 for more acceptable proofs. 3 A personal check or money order for $20, paytable to Commissioner of Motor Vehicles[NEWLINE][BOUNDARY][NEWLINE]user: Now, about County use tax chart, I have one, but unable to understand it. Can you clarify it to me, please?[NEWLINE]agent: The chart shows you a list of counties: find the one you are living in and see the amount of the use tax.You also have one chart for the registration fee depending on how much your vehicle weights.[NEWLINE][BOUNDARY][NEWLINE]user: I have some questions regarding those taxes, with whom should I talk?[NEWLINE]agent: You can ask the city or county where you reside. They will help you.[NEWLINE]user: Ok, because it seems that I am exempt from the vehicle use tax in my county.
user: I want to know how I can replace my title certificate.[NEWLINE]user: What is the express mail?[NEWLINE]agent: It's about sending you a replacement by express mail. This will cost extra and you will need to sign for the delivery.[NEWLINE][BOUNDARY][NEWLINE]user: That which mentions that it will cost more runs for the price of the company or mine?. What if I no longer have that document?[NEWLINE]agent: Then you will need to wait for a new one to arrive before you can create a MyDMV account. You can still change your address, though.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I deliver the requirements?[NEWLINE]agent: You must bring to a DMV office a completed Application for Duplicate Title MV-902.[NEWLINE][BOUNDARY][NEWLINE]user: Can i order online if my title certificate was processed last week?[NEWLINE]agent: No. If it has been processed within the last 15 days, you could not proceed your order online.[NEWLINE][BOUNDARY][NEWLINE]user: How do I request a title certificate?[NEWLINE]agent: Use the Application for Title Only MV-82TON and follow the instructions carefully.[NEWLINE]user: What should I do if I am about to move?[NEWLINE]agent: You need to learn how to change your address.[NEWLINE][BOUNDARY][NEWLINE]user: What items should I send to the DMV office?
user: Hey, i was looking for information to replace a title certificate using mail.[NEWLINE]agent: Are you sending any items to the DMV?[NEWLINE]user: Yes, i'll do it.[NEWLINE]agent: Perfect. Then make sure you send a completed form MV-902 also know as Application for Duplicate Title.[NEWLINE][BOUNDARY][NEWLINE]user: I only just remembered to inquire about temporary registration. That's right. Is it possible to get a temporary license?[NEWLINE]agent: Yes, you can download and print a temporary registration in PDF format that is valid for 10 days. We also attach a copy to your confirmation email. You will get your new registration document by mail within 10 days.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. What should I do if my address has changed?[NEWLINE]agent: Your mailing address on DMV files must be current. You can not change your address during the transaction. You can first change your address online and then renew.[NEWLINE]agent: Did you file a request with the US Postal Service USPS to forward mail there?[NEWLINE]user: No, I didn't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also apply by visiting a DMV office instead?
user: I would like to get a replacement title certificate, can I do this by mail?[NEWLINE]agent: Have you already received documentation regarding the replacement of your title certificate?[NEWLINE]user: I don't have any documentation at the moment[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I receive the replacement title certificate through the mail or do I need to be present in a DMV office?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to receive your replacement title certificate by way of standard mail?[NEWLINE]user: No, I don't want to receive it by way of standard mail, I would fear that it may get lost in the mail[NEWLINE][BOUNDARY][NEWLINE]agent: Would you then prefer to receive the title certificate by express mail?[NEWLINE]user: I would prefer not to, as I am afraid that it may get lost in the mail[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I apply for a replacement title certificate at the DMV office, can they issue the certificate to me there and then?[NEWLINE]agent: You cannot get the replacement title certificate issued to you in the DMV office, all replacement certificates are printed in a secure facility and are mailed to the owners. The quickest and easiest way to apply for a replacement certificate is to apply online[NEWLINE][BOUNDARY][NEWLINE]user: Thank you so much for this fantastic idea. Please answer one more question for me. Is it necessary for all of my applications to have the same address?[NEWLINE]agent: The DMV sends documents and important notices to customers by mail. We recommend that you use the same address on all of your applications, documents, and transactions. You must report your address change to both the DMV and the USPS.[NEWLINE][BOUNDARY][NEWLINE]user: perfect thanks for the information I will take into account the address is not going to fail because of that. So can I do it at the DMV too?
user: Hi, I'm looking for information regarding replacement of a title certificate[NEWLINE]user: Can I replace a title certificate online?[NEWLINE][BOUNDARY][NEWLINE]user: Can I order the replacement certificate online?[NEWLINE]agent: To order a replacement title certificate online, you must be the owner of the vehicle, you must have a current UD address on file with the DMV and the vehicle in question must be registered and titled in New York State[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I apply for a replacement title certificate at a DMV office?[NEWLINE]agent: You won't receive your replacement title certificate at the DMV office, they are printed at an off-site facility and are mailed to the owner[NEWLINE][BOUNDARY][NEWLINE]user: I want to know about the county use taxes and supplemental fees.  Are the any fees for a replacement certificate if I don't reside in NYC?[NEWLINE]agent: You will need to look up the taxes for your county.[NEWLINE][BOUNDARY][NEWLINE]user: Is it taxed by the size of the car?[NEWLINE]agent: The chart will show the rate for your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't live in the county listed?
user: Please, tell me about replacing a title certificate.[NEWLINE]agent: will you apply for a replacement title at a DMV office?[NEWLINE]user: yes, I need to apply for a replacement of a title certificate.[NEWLINE]agent: In that case, the DMV office won't hand you the new title while you are there. The DMV prints the title certificates in Albany and then mails them to the vehicle owner.[NEWLINE][BOUNDARY][NEWLINE]user: what items do I need to bring to the DMV office?[NEWLINE]agent: first, you need a completed Application for Duplicate Title form (PDF MV-902)[NEWLINE]user: I'll be sure to check it out. By the way, what do I need to know about registering a vehicle, but I already have a title?[NEWLINE]agent: You should find out more about that with your insurance company for sure.[NEWLINE]agent: Do you have any documents, i.e, driver license, learner permit or non-driver ID card, for use as proof of identity?[NEWLINE]user: Yes, i do have those. Well, my driver license to be exact.
user: Can I mail the paperwork?[NEWLINE]agent: Did you complete the form?[NEWLINE]user: I don't have the application.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have the mailing address?[NEWLINE]user: No, can you give it to me?[NEWLINE][BOUNDARY][NEWLINE]agent: What is your location?[NEWLINE]user: I would like to receive it by standard mail.[NEWLINE][BOUNDARY][NEWLINE]agent: Express mail would be quicker, would you like to use it?[NEWLINE]user: No, I'm not in a hurry.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How will I receive the title?[NEWLINE]agent: You will apply at the DMV, and it will be mailed to you.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, do you know any DMV office? and if I have to replace some documents, what do I have to do?[NEWLINE]agent: If you want to replace your documents, be sure to bring the fee payment.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, I'll ask one more thing. Regarding my replacement title, I believe I will have time today to visit a DMV office; I believe this will be a faster option than sending it in by mail. Is it likely that I'll get my replacement right away?
user: How to replace a title certificate?[NEWLINE]agent: There are few ways to do this but if you choose to do this by mail, you need to send the completed Application for Duplicate Title PDF [ 4 ] MV-902, proof of identity and a personal check or money order of $ 20.00 payable to Commissioner of Motor Vehicles.[NEWLINE]user: Where should I mail all those documents?[NEWLINE]agent: All of those documents including the Application for Duplicate Title PDF [ 4 ] MV-902 should be mail to Title Bureau NYS DMV PO Box 2750 Albany, NY 12220 - 0750.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to ask what should I do if I applied online and 90 days have passed but I still do not receive my title?[NEWLINE]agent: If more than 90 days have passed, you still haven't received your title, Email DMV to check the status of your title[NEWLINE]user: what should I do?[NEWLINE]agent: Email the DMV to verify the status of your title[NEWLINE][BOUNDARY][NEWLINE]user: What should I do when I make the Customer Lien Consultation?[NEWLINE]agent: Provide your contact information if you are a credit institution, include your lien code.Provide complete and accurate information for the vehicle or vessel in question.[NEWLINE][BOUNDARY][NEWLINE]user: and the vehicle that I must provide?[NEWLINE]agent: You must provide the    Vehicle Identification Number VIN    vehicle model year[NEWLINE][BOUNDARY][NEWLINE]user: What if you have the correct form and fee to register my lien?
user: How do I replace a title?[NEWLINE]agent: You can apply at a DMV office.[NEWLINE]user: Will I get a new one while there.[NEWLINE]agent: No, we mail them to you.[NEWLINE][BOUNDARY][NEWLINE]user: something else I want to ask about how can I register outside of New York State? Great. Do I need to send anything related to the car automobile liability insurance?[NEWLINE]agent: Yes, you'll have to mail a proof of NY state automobile liability insurance.[NEWLINE][BOUNDARY][NEWLINE]user: Great. But which address do I use, my new one or the one on my original register?[NEWLINE]agent: Plase use your original one. If you use your alternative address the DMV will print the alternative address on your registration document and registration record.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to attach an mail address with my application?[NEWLINE]agent: Yes, please. That's very important. And also, please make sure the package can contain vehicle plates.[NEWLINE][BOUNDARY][NEWLINE]user: But, you will be able to send the documents to a different address than the one on my register, right?
user: Hi, good afternoon. Need some info about the escort driver certification.[NEWLINE]agent: Sure. Are you currently an escort driver?[NEWLINE]user: Wel, no. Currently, i'm not, but i'm interested.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What should i meet for that?[NEWLINE]user: What do i need to go through to be certified as such driver?[NEWLINE]agent: You need to be 21 years old or be older, in first place. Second, need to have a valid NYS driver license, or at least to have a valid license in the state or jurisdiction in which you are a resident. Last, but not least, you must pass the Escort Driver's Certification Test.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me on what are the other ways to close my escrow account if I do not have letterhead?[NEWLINE]agent: You can send the request on your monthly statement.[NEWLINE]user: and can I write a check with the outstanding balance?[NEWLINE]agent: of course If there is a remaining balance in your account, you can write a refund check, or you can transfer the balance to another escrow account you have with the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I am interested in subscribing to this service?
user: Yeah, i'm looking to know more about escort driver certification.[NEWLINE]agent: Are you looking for requirements for that certification?[NEWLINE]user: Yes, that's correct. I want to know when i need one?[NEWLINE]agent: No problem. That certification is mandatory if you escort dimensional loads through highways in NYS  or if you act as a flag person for that type of load.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else about voter registration on the NYS DMV's website that works? I meet all of those requirements, so how do I register online?[NEWLINE]agent: Yes, to register to vote online you will need your NYS Driver License, Permit or Non-Driver ID, and Social Security Number[NEWLINE][BOUNDARY][NEWLINE]user: are there other requirements that may come up as I'm registering that may keep me from getting registered successfully?[NEWLINE]agent: You can look at the full voter registration requirements listed on the New York State Board of Elections website so you get no surprises[NEWLINE][BOUNDARY][NEWLINE]user: will I be able to make changes to my info so it is up to date?[NEWLINE]agent: If DMV's records do not reflect your current name or address, or date of birth or gender, you must first correct this information before processing an online Voter Registration Application[NEWLINE][BOUNDARY][NEWLINE]user: how do you do the signature online?