elplaguister/DTS_session_datasets huggingface dataset:
user: Hi, I need to file a claim but am uncertain how to go about doing it. Is there help for someone like me?[NEWLINE]agent: Do you need help filing a claim or an appeal?[NEWLINE]user: No I don't need help filing a claim, thank you.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I have an accredited representative helping me with my claim but I feel the charges are too high, what can I do?[NEWLINE]agent: If you feel that the representative's fees are too high you can challenge the fees. You can find more information in the How to Challenge a Fee guide.[NEWLINE][BOUNDARY][NEWLINE]user: About the benefits of volunteering in a research with chemical or biological tests, where can I get more information or where can I contact you for help with medical care?[NEWLINE]agent:  Visit the U.S. Army web page or Call 800 - 984 - 8523[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to be a VSO or an approved delegate. What credentials do I need for VSO?[NEWLINE]agent: If you would like to become an accredited representative or a VSO you will need to pass an exam and a background check and take continuing education courses to make sure you are providing the most up-to-date information.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like more detail about how to become an approved delegate or a VSO; would I have to demonstrate that my health issues are related to this?[NEWLINE]agent:  you ll have to show that your health problems are linked to your contact with certain environmental hazards while serving in the military[NEWLINE][BOUNDARY][NEWLINE]user: Do you know how to file a lawsuit or an appeal? Who would be the right person to assist me in filing my appeal?[NEWLINE]agent: If you need help you may want to work with an accredited attorney, or a claims agent, or a Veterans Service Officer (VSO).[NEWLINE][BOUNDARY][NEWLINE]user: What is a VSO?[NEWLINE]agent: Veterans Service Officers work for the Veterans Service Organizations both are called VSOs.[NEWLINE][BOUNDARY][NEWLINE]user: Will a VSO help service member's survivors?
user: How do I find out about filing a claim or an appeal?[NEWLINE]agent: Do you need help filing your claim?[NEWLINE]user: No, I think I can file myself.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I set it up for a VSO to help me on my behalf?[NEWLINE]agent: To have a VSO help you, you will need to fill out an Appointment of Veterans Service Organization as Claimants Representative VA Form 21-22 and you can download the form online.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of benefits for specific disabilities? How would I go about obtaining benefits that are specific to my disability?[NEWLINE]agent: You may be able to get money to buy new clothes for your special disability.[NEWLINE][BOUNDARY][NEWLINE]user: There is one more question I want to ask about the VSO. Who is eligible to represent a veteran?[NEWLINE]agent: Recognized organization and individuals can legally represent a Veteran and non-recognized organizations and individuals can provide information, but are not allowed to be representative.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information about Project 112 or Project SHAD[NEWLINE]agent:  The Department of Defense s Deseret Test Center in Fort Douglas, Utah, conducted this testing, which took place aboard ships and on land in various locations from 1962 to 1974.[NEWLINE][BOUNDARY][NEWLINE]user: A question I have that is related to a VSO, can dependants of mine be covered under recognized organizations?[NEWLINE]agent: Yes, a dependent can be covered under the same rules.[NEWLINE][BOUNDARY][NEWLINE]user: What is the actual cost to be represented by an accredited representative or a VSO?[NEWLINE]agent: They are not allowed to charge you to just file your initial application; but they may charge you for unusual expenses.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a claims agent or attorney help me?
user: can you give me details of Veterans Vocational Rehabilitation programs[NEWLINE]agent: you re a Veteran or service member with a service - connected disability that impacts your ability to work?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: but what are the benefits of the Vocational Rehabilitation and Employment program[NEWLINE]agent: 5 support - and - services tracks to help you find and keep a job, and live as independently as possible. Explore the different tracks and find out how to apply for benefits and services[NEWLINE]user: how to apply for benefits and services?[NEWLINE]agent: Acceso rápido a la pista de empleo Si desea un trabajo que coincida con sus habilidades existentes, averigüe si puede obtener asesoramiento laboral y apoyo para la búsqueda de empleo[NEWLINE]user: what other benefit should i know[NEWLINE]agent:  Reemployment trackYou may have the right to return to the civilian job you held before you deployed. Find out how we can help with this process.[NEWLINE]user: If I am a service member?[NEWLINE]agent: Self - Employment trackIf you re a service member or Veteran with a service - connected disability, find out how we can help you start your own business[NEWLINE]user: and if it's a long-term services
user: Hello. I hope you can help me. I was wondering if you can bring any help to get back to work after service.[NEWLINE]agent: Yes, no problem. If you are a veteran or a service member with a disability that impact your ability to work, we offer you a vocational rehabilitation program.[NEWLINE]user: Alright. That sounds  good. But I don't have any disability.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is this a single program?[NEWLINE]agent: No, not at all. We offer 5 support and services to help you to keep your job.[NEWLINE]user: That's great. But which are this 5 supports and services?[NEWLINE]agent: I can give you an explanation about those so you see which one apply for you.[NEWLINE]user: That sounds great. Please tell me about them.[NEWLINE]agent: The first one is the reemployment track, which can helps you to return to the civilian job you had before you were deployed.[NEWLINE]user: Well, in my case, I was an independent worker.
user: I need information about veterans vocational rehabilitation programs.[NEWLINE]agent: Are you a Veteran or service member with a service - connected disability that impacts your ability to work?[NEWLINE]user: No[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Can I return to my civilian job I had before I was deployed?[NEWLINE]agent: You may have the right to return to the civilian job you held before you deployed.[NEWLINE]user: What if I can't return to work and need to learn to live independently?[NEWLINE]agent: Learn about services that can help you live as independently as possible if you ca n't return to work right away[NEWLINE]user: Is there job search support?[NEWLINE]agent: If you want a job that matches your existing skills, find out if you can get employment counseling and job - search support.[NEWLINE]user: What if I'm self employed or want to start a business?
user: hello I need information About VA insurance options and eligibility[NEWLINE]agent: of course Find out which VA insurance programs may be right for you as a veteran, service member, spouse, or dependent child.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know which life insurance program I am eligible for?[NEWLINE]agent: The different programs cover VGLI veterans, SGLI service members, and FSGLI family members. You can also get short-term financial coverage through TSGLI to help you recover from a serious traumatic injury.[NEWLINE]agent: Will you end your military shift soon?[NEWLINE]user: Yes[NEWLINE]agent: If your military duty shift ends soon, you will need to get new coverage quickly. In some cases, you must act within 120 days of leaving the military to make sure there are no breaks in your coverage.[NEWLINE][BOUNDARY][NEWLINE]user: I see. May I ask another question about VGLI. And what about the rates? How much do I have to pay for the benefits?[NEWLINE]agent: The VGLI premium rates are based on your age and the amount of insurance coverage you want.[NEWLINE][BOUNDARY][NEWLINE]user: Btw. regarding VA life insurance. What are my options for VA life insurance?[NEWLINE]agent: as Service Members Group SGLI Life Insurance Get group life insurance while serving.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding Veterans Mortgage Life Insurance (VMLI), what important information should I know to know better about VMLI?
user: Can you tell me about my insurance options with you, please?[NEWLINE]agent: Of course. We can find out which VA insurance programs may be right for you as a Veteran, service member, spouse, or dependent child.[NEWLINE][BOUNDARY][NEWLINE]user: Well, that's great. Which life insurance program can I use?[NEWLINE]agent: Different programs cover Veterans VGLI, service members SGLI, and family members FSGLI. You may also be able to get short-term financial coverage through TSGLI to help you recover from a traumatic severe injury. And if you're disabled because of an injury or illness caused or made worse by your active service.[NEWLINE]agent: Are you ending your military tour of duty soon?[NEWLINE]user: No, not soon.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can give me more information about life insurance options for veterans?[NEWLINE]agent: Gladly. The Servicemembers Group Life Insurance (SGLI) provides you a group life insurance while you're serving, for example.[NEWLINE][BOUNDARY][NEWLINE]user: You asked if I was ending my military tour of duty soon. Would that have had an impact on my coverage?[NEWLINE]agent: Yes. In that case, you'd need to get new coverage quickly. In some cases, you must act within 120 days of leaving the military to be sure there's no break in your coverage.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, I see. Can you tell me about another life insurance option, perhaps?
user: I am looking for life insurance through the VA[NEWLINE]agent: We can help you find out which VA insurance programs may be right for you as a Veteran, service member, spouse, or dependent child[NEWLINE][BOUNDARY][NEWLINE]user: can I find out which options are suited for me so I don't waste my time on things I'm not qualified for?[NEWLINE]agent: We can help narrow it down for you, different programs cover Veterans, service members, and family members. There is also short-term financial coverage through TSGLI to help you recover from a traumatic  injury. And if you are disabled because of an injury or illness caused or made worse by your active service you may be able to get coverage through S-DVI to continue your life insurance beyond 2 years after you leave the military.[NEWLINE]agent: are you ending your military tour of duty soon?[NEWLINE]user: yes[NEWLINE]agent: You should act quick to make sure there is no break in your coverage. In some cases you must find insurance within 120 days of leaving the military so you are not left uninsured[NEWLINE][BOUNDARY][NEWLINE]user: How can doing all of this online be useful to me?[NEWLINE]agent: Accessing your insurance policy online can be used to check many thing about your insurance.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to inquire about VA life insurance in general. What type of insurance we will receive after we served in military?[NEWLINE]agent: SGLI, Servicemembers Group Life Insurance offers insurance while you are serving[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask if what life insurance benefits will I get when I leave the army?
user: I need information about VA insurance options and eligibility.[NEWLINE]agent: I can help you  Find out which VA insurance programs may be right for you as a Veteran, service member, spouse, or dependent child.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am ending my military tour of duty soon?[NEWLINE]agent: you ll need to get new coverage quickly. In some cases, you must act within 120 days of leaving the military to be sure there s no break in your coverage.[NEWLINE]user: There is a time frame?[NEWLINE]agent: Yes  In some cases, you must act within 120 days of leaving the military to be sure there s no break in your coverage.[NEWLINE]user: How do I know which life insurance program I m eligible for?[NEWLINE]agent: Different programs cover Veterans VGLI, service members SGLI, and family members FSGLI. You may also be able to get short - term financial coverage through TSGLI to help you recover from a traumatic severe injury.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need VA life insurance options?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: ARe there options for life insurance if I'm disabled?
user: I need information about VA insurance options and eligibility.[NEWLINE]agent: I can help  you  Find out which VA insurance programs may be right for you as a Veteran, service member, spouse, or dependent child.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know which life insurance program I m eligible for?[NEWLINE]agent: Different programs cover Veterans VGLI, service members SGLI, and family members FSGLI.You may also be able to get short - term financial coverage through TSGLI to help you recover from a traumatic severe injury.[NEWLINE]user: ARe you ending your military tour of duty soon?[NEWLINE]agent: If you're ending military tour of duty soon  you ll need to get new coverage quickly. In some cases, you must act within 120 days of leaving the military to be sure there s no break in your coverage.[NEWLINE]user: So there's an option to help you recover from a traumatic severe injury?[NEWLINE]agent: You may also be able to get short - term financial coverage through TSGLI to help you recover from a traumatic severe injury.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need VA life insurance options?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is there life insurance available while I'm serving?
user: can you give me details of After a Board decision[NEWLINE]agent: you disagree with the Board s decision and have new and relevant evidence that supports your case[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If the VA schedules the exams for me?[NEWLINE]agent:  be sure not to miss them[NEWLINE][BOUNDARY][NEWLINE]user: If I disagree with the Board's decision and have new and relevant evidence to support my case[NEWLINE]agent: you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims. Learn more about your options after a Board decision[NEWLINE][BOUNDARY][NEWLINE]user: Can I request a hearing?[NEWLINE]agent: You have the option to request a hearing with a judge. A video conference hearing will take place at a VA location near you[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews. Go to FAQs[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help?[NEWLINE]agent:  A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review. Get help requesting a decision review[NEWLINE][BOUNDARY][NEWLINE]user: If I disagree with the Board's decision and have new and relevant evidence to support my case
user: Hello I need information about What happens after I request a decision review?[NEWLINE]agent: good that you want to find out what happens after requesting a decision review[NEWLINE]agent: Do you know what to do if the VA schedules the exams for you?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do when I complete the application?[NEWLINE]agent: Submit the completed form[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help?[NEWLINE]agent: A veterans services organization or a VA-accredited attorney or agent can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews. Go to frequently asked questions[NEWLINE][BOUNDARY][NEWLINE]user: Also, forC n I n.Also, for XXXX. Can I add new evidence?[NEWLINE]agent: of course You have the option to add new evidence for a judge to review. You must submit this evidence within 90 days from the date VA receives your Board Appeal form.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I make an appeal?
user: How do I request a Board Appeal?[NEWLINE]agent: You need to request a board appeal?[NEWLINE]user: I'm not sure[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get the form?[NEWLINE]agent:  You can also ask a regional benefit office for a copy of this form to fill out Or you can call the VA toll - free hotline at 800 - 827 - 1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET[NEWLINE]user: So documents are available in the office?[NEWLINE]agent: You can also ask a regional benefit office for a copy of this form to fill out. Or you can call the VA toll - free hotline at 800 - 827 - 1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET,[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews. Go to FAQs[NEWLINE][BOUNDARY][NEWLINE]user: Can someone help me if there is a hearing?
user: I received a Board decision but I am not in agreement with it is there something I can do about it?[NEWLINE]agent: Do you have any new or relevant evidence that supports your case?[NEWLINE]user: No I don't have any new evidence to support my claim.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for a Decision Review?[NEWLINE]agent: You can ask a regional benefit office for a copy of Form 10182 and fill it out or you can call the VA toll-free hotline at 800-827-1000 and request a copy of the form.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of this Decision Review? What documents will I submit that will not be viewable online?[NEWLINE]agent: You will not be able to view any documents that you sent to us by way of email or fax or that you brought to us in person[NEWLINE][BOUNDARY][NEWLINE]user: It seems to me that the decision of the board is not the correct one, I would like to know how I do to have my case re-evaluated, I will present evidence for my support[NEWLINE]agent: If you have new or further relevant evidence that supports your case you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE]user: There is something else about the waiting process for approval.  If the VA schedules any kind of exam for me, is it required that I attend it?[NEWLINE]agent: Yes, please be sure not to miss it.[NEWLINE][BOUNDARY][NEWLINE]user: I have requested an appeal but I cannot continue on my own, where can I get help to continue with the process?[NEWLINE]agent: You can get help requesting a decision review by using the services of a Veterans Service Organization or VA-accredited attorney or agent.[NEWLINE][BOUNDARY][NEWLINE]user: What information do I have to give to the appeal board?[NEWLINE]agent: You will have to make a list of the issues you disagree with and the VA decision date for each of the issues.[NEWLINE][BOUNDARY][NEWLINE]user: If I am not happy with the decision regarding my claim is it possible to request a Board Appeal?
user: sdfrafg[NEWLINE]agent: Once you know the decision made by the board, you need to ask a review if you think you need to.[NEWLINE]agent: Did you already scheduled a VA exam for you?[NEWLINE]user: Alright, I get that. And no, I haven't yet schedule anything yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I still have some questions on this.[NEWLINE]agent: Some of the questions you may have, can be already be answered in the FAQs section.[NEWLINE][BOUNDARY][NEWLINE]user: There is anyway that someone else check my claim?[NEWLINE]agent: You can file a supplemental claim and appeal to the U.S. court of appeals for veterans claims.[NEWLINE][BOUNDARY][NEWLINE]user: There is any guidance from someone? In case I need help.[NEWLINE]agent: In case you need help, a VA accredited attorney or agent to help you on what you need.[NEWLINE][BOUNDARY][NEWLINE]user: What about if I got new information to support my claim?
user: Hello there. I'm in need of information about veterans health care and other insurance, please.[NEWLINE]agent: Do you have any of the following forms of health care: private insurance plan, medicare, medicaid or Tricare?[NEWLINE]user: no, i don't have any of those.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do you ask for information about health insurance in case the person have one?[NEWLINE]agent: Well, yeah. We ask for this information because we have to bill your private health insurance provider for any care, supplies or medicine we provide to treat you.[NEWLINE][BOUNDARY][NEWLINE]user: I have a friend who served with me and lost his house because he couldn't pay his mortgage. He's on the verge of becoming homeless. Could you please do something for him?[NEWLINE]agent: Yes. Simply call the National Call Center for Homeless Veterans at 877-424-3838 for help 24 hours a day, 7 days a week. You'll talk privately with a trained VA counselor for free.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me how VA health care works with Medicare and other insurance plans?[NEWLINE]agent: Well, before that, you must be aware that your actions go totally on your part in this matter. You can save money by dropping your current private plan, but there could be risks involved.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information about that?[NEWLINE]agent: Simply contact the prosthetic representative at your nearest VA medical center or clinic or find a VA health facility near you.[NEWLINE][BOUNDARY][NEWLINE]user: In addition, I need to learn more about VA health insurance. Is there any advantage to giving you my information?[NEWLINE]agent: Certainly, there are. We have many features which are available by receiving your information.[NEWLINE][BOUNDARY][NEWLINE]user: Look, i'm curious about how your plan works with others so, how about if i have medicare coverage and  i cancel it?
user: Can I use VA health care with other forms of insurance?[NEWLINE]agent: Do you have a private insurance plan through an employer?[NEWLINE]user: Yes, I have private insurance through my job.[NEWLINE]agent: You can use your private insurance in conjunction with your VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have to pay out of pocket for services that aren't covered?[NEWLINE]agent: No, you won't have to pay any unpaid balance that is not covered by your health insurance provider.[NEWLINE]agent: Were you assigned to a priority group?[NEWLINE]user: No, not to my knowledge.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Will I lose my VA health care coverage if I'm in one of the lower priority groups?[NEWLINE]agent: Yes, you may lose these benefits in the future.[NEWLINE]user: Will my family still have coverage if I drop my private insurance plan?[NEWLINE]agent: No, they may not have coverage because we don't know if Congress will provide future funding to care for all of the veterans who are signed up for VA health care.[NEWLINE]user: Is all of my health information kept private?