elplaguister/DTS_session_datasets huggingface dataset:
user: Hello there, I have received new plates and was wondering about what to do with my old apportioned plates. Can you shed some light on this?[NEWLINE]agent: Of course. Did one or both apportioned plates remain?[NEWLINE]user: Yes, both.[NEWLINE]agent: Then you must send in the apportioned plate and your old cab card within 30 days after you receive your new apportioned plates. Failure to return your license plates can result in suspension of your IRB account. The IRB will issue new apportioned plates that have a different number, along with a new matching cab card.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information about International Registration Plan. Is it possible to move my IRP registration over the internet?[NEWLINE]agent: You can request the transfer of an IRP registration online through the New York State OSCAR Credentialing and One Stop Registration system.[NEWLINE][BOUNDARY][NEWLINE]user: When will the new registration expire?[NEWLINE]agent: The new registration expires on the same date as the original registration.[NEWLINE][BOUNDARY][NEWLINE]user: and can i request by mail?[NEWLINE]agent: of course If you apply by mail, send photocopies of your proof of identity.[NEWLINE]user: What happens if I don't transfer the registration right away?
user: Hello, I came here to learn more about replacing IRP registration items.[NEWLINE]agent: Of course. Have both of your apportioned plates been lost or stolen?[NEWLINE]user: Yes, I'm afraid that is the case.[NEWLINE]agent: Then you should get the form Report of Lost or Stolen Motor Vehicle Items MV-78B from a police agency. Also get form MV-78B if your items were lost because of a crime. Your items will be replaced at no fee if form MV-78B shows the items were lost because of a crime.[NEWLINE][BOUNDARY][NEWLINE]user: NA[NEWLINE]agent: You can request the transfer of an IRP registration online through the New York State OSCAR Credentialing and One Stop Registration system.[NEWLINE][BOUNDARY][NEWLINE]user: and can it be done over the phone?[NEWLINE]agent: You cannot transfer an IRP record over the phone. You can call the IRB with questions at 1 - 518 - 473 - 5834.[NEWLINE][BOUNDARY][NEWLINE]user: and by mail?[NEWLINE]agent: If you apply by mail, send photocopies of your proof of identity.[NEWLINE][BOUNDARY][NEWLINE]user: What if the new vehicle weighs more than the old vehicle?
user: Hello, there are a few things I need to know about replacing IRP registration items. Can you help me out?[NEWLINE]agent: Of course. Do you wish to replace IRP registration items that are lost or stolen?[NEWLINE]user: Yes, I do.[NEWLINE]agent: Then you must apply to the International Registration Bureau (IRB).[NEWLINE][BOUNDARY][NEWLINE]user: If I want to transfer my IRP record, can I do it by phone?[NEWLINE]agent: You can call us about any questions you may have. But you can't transfer a IRP registration by phone.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. But what about mail, it is possible do it through mail?[NEWLINE]agent: Yes, you can. To apply for transfer of an IRP registration by mail you need to complete and sign a schedule A&C IRP-6 1 form.[NEWLINE]user: Does it need any additional document with the form?[NEWLINE]agent: You need also have proof if ownership and insurance form FS-20 for the new vehicle to be added to your account.[NEWLINE][BOUNDARY][NEWLINE]user: I can do this process online?
user: I want to know what to do with the old plates I have on my cab once I get the new ones[NEWLINE]agent: Do you have one or both apportioned plates?[NEWLINE]user: I have one and don't know where the other one is[NEWLINE]agent: You need to send in the plate and your old cab card within 30 days after you receive your new apportioned plates. Failure to return your license plates can result in suspension of your IRB account. The IRB will issue new apportioned plates that have a different number, along with a new matching cab card.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask regarding Transfer IRP registration online.[NEWLINE]agent: You can apply to transfer an IRP registration online through the New York State One Stop Credentialing and Registration system OSCAR. For more information go to https://www.oscar.ny.gov/OSCR/OSCRCarrierHome. How does it work online?[NEWLINE][BOUNDARY][NEWLINE]user: and can it be done over the phone?[NEWLINE]agent: You cannot transfer an IRP record over the phone. You can call the IRB with questions at 1 - 518 - 473 - 5834.[NEWLINE][BOUNDARY][NEWLINE]user: and by mail?[NEWLINE]agent: If you apply by mail, send photocopies of your proof of identity.[NEWLINE][BOUNDARY][NEWLINE]user: What if the new vehicle weighs more than the old vehicle?
user: Hello. I came here to get some guidance for replacing IRP registration items. Can you answer a few questions, please?[NEWLINE]agent: Of course. Do you still have one or both apportioned plates?[NEWLINE]user: Yes, I do.[NEWLINE]agent: Then you must send in the apportioned plate and your old cab card within 30 days after you receive your new apportioned plates. Failure to return your license plates can result in suspension of your IRB account. The IRB will issue new apportioned plates that have a different number, along with a new matching cab card.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know where I can deliver my plates if I am in another city? If I am located in Albany, what is the closest office?[NEWLINE]agent: Then you must surrender the IRP registration and delete the vehicle from your fleet along with the completion of form Schedule A&C.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thank you. Another question, i've paid fees in other jurisdictions, It is possible to get a refund for those IRP fees?[NEWLINE]agent: Yes, it is possible. With that intention, you must meet the following: the other jurisdiction made a mistake and that mistake is in your invoice and you paid the registration fees twice for just one vehicle. If you meet those, then a refund request is indeed possible.[NEWLINE]agent: None of your plates are lost or have been stolen, don't they?[NEWLINE]user: In fact, yes. Some pair of plates of mine are lost right now.
user: I need help with getting replacements for IRP registration items.[NEWLINE]agent: Do you need to replace IRP registration items that have been lost or stolen?[NEWLINE]user: Yes, I believe they were stolen.[NEWLINE]agent: Okay. You will need to apply to the International Registration Bureau to get replacements.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply for a IRP registration transfer online?[NEWLINE]agent: Yes, you can apply to transfer an IRP registration online through the New York State One Stop Credentialing and Registration system OSCAR.[NEWLINE][BOUNDARY][NEWLINE]user: I see. What if I send someone else to hand in my application?[NEWLINE]agent: For this scenario, see the requirements for a second-party registration application.[NEWLINE][BOUNDARY][NEWLINE]user: I could also do it by fax. Can you transfer an IRP registration by fax?[NEWLINE]agent: Yes, for this you simply need to fax us the items described above to the IRB at518-486-6579.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also transfer an IRP registration at the Customer Service Counter in Albany?
user: What should I do with the remaining apportioned plates when I receive my new apportioned plates?[NEWLINE]agent: Doe one or both of the apportioned plates remain?[NEWLINE]user: Both of the apportioned plates are remaining and I need to know what I should do with them when I receive my new apportioned plates.[NEWLINE]agent: If one or both of the apportioned plates remain, you must send in the apportioned plate and your old cab card within 30 days after you receive your new apportioned plates.  Failure to return your license plates can result in suspension of your IRB account.  The IRB will issue new apportioned plates that have a different number along with a new matching cab card.[NEWLINE][BOUNDARY][NEWLINE]user: Are you aware of International Registration, by the way? What happens if I'm in Albany?[NEWLINE]agent: Then you must surrender the IRP registration and delete the vehicle from your fleet along with the completion of form Schedule A&C.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thank you. Another question, i've paid fees in other jurisdictions, It is possible to get a refund for those IRP fees?[NEWLINE]agent: Yes, it is possible. With that intention, you must meet the following: the other jurisdiction made a mistake and that mistake is in your invoice and you paid the registration fees twice for just one vehicle. If you meet those, then a refund request is indeed possible.[NEWLINE]agent: None of your plates are lost or have been stolen, don't they?[NEWLINE]user: In fact, yes. Some pair of plates of mine are lost right now.
user: can you give me information on how to file or pay for TVB tickets[NEWLINE]agent: Did you plead guilty to a violation that results in 5 or more points?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Do I receive a TVB traffic ticket while riding a bicycle?[NEWLINE]user: yes[NEWLINE]agent: You can declare or pay for TVB inline bike / skate tickets in the same way as with any other TVB ticket online, by phone, by mail or at a TVB office.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know if you can give me more information about what is Leandra's law?[NEWLINE]agent: This is a law created in November 2009, in honor of Leandra Rosado who was a child that died in a car accident in a vehicle drove by the intoxicated mother of one of her friends.[NEWLINE][BOUNDARY][NEWLINE]user: Please tell me about the different parts of Leandra's Law and the penalties for conviction.[NEWLINE]agent: The law states that no person shall operate a motor vehicle under the influence of alcohol or drugs while having any kids 15 or younger as passengers.[NEWLINE]user: Did the law established any new class of felony?[NEWLINE]agent: yes, the law established a new Class E Felony.[NEWLINE]user: tell me some of the penalties for conviction.
user: How can I request or pay for TVB tickets?[NEWLINE]agent:  If you have a Traffic Violations Bureau TVB traffic ticket that was issued in New York City[NEWLINE]user: which are the requirements?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: plead ' Guilty ' and pay tickets answerable to TVB 1plead ' Not Guilty ' and schedule a TVB hearing online, over the phone or in a TVB office[NEWLINE]agent:  plead ' Not Guilty ' and schedule a TVB hearing online, over the phone or in a TVB office[NEWLINE][BOUNDARY][NEWLINE]user: How do I set up a hearing?[NEWLINE]agent: First you will need to enter your ticket number and other required information online. Then,  verify that information.[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: Tickets[NEWLINE][BOUNDARY][NEWLINE]user: So I won't be able to do anything until I get my ID, after which I'll have to wait to make adjustments and then wait for a newer ID? Sounds like a lot of work for a basic task.[NEWLINE]agent: You do not need to order new DMV documents with your new address, so you just have to wait for the ID that is already on the way.[NEWLINE][BOUNDARY][NEWLINE]user: In addition, I need to learn more about traffic tickets. If my name has changed and I have pleaded no contest to one or more traffic tickets.[NEWLINE]agent: the DMV will send you a Notice of Hearing to you with your previous name[NEWLINE]user: If my address has changed and I plead not guilty to one or more traffic tickets
user: I need additional information to pay for TVB tickets[NEWLINE]agent: pleading guilty to a violation that results in 5 or more points?[NEWLINE]user: yes[NEWLINE]agent:  If you have 3 or more alcohol - related convictions on your entire driving record,[NEWLINE]user: if it is my case how do I do?[NEWLINE]agent: a plea of guilty to a violation that results in 5 or more points may result in the revocation of your license under Part 132 of the Commissioner 's Regulations.  You may want to consult with an attorney before you enter your plea.[NEWLINE][BOUNDARY][NEWLINE]user: I may be lucky and this will never happen to me again, but what if my license is already revoked?![NEWLINE]agent: if your license has already been revoked or suspended [22] the point reduction will not affect that action[NEWLINE]user: my violation hearing has already been scheduled? what now?[NEWLINE]agent: [24] the point reduction will not affect that action.[NEWLINE][BOUNDARY][NEWLINE]user: will the PIRP course sponsor actually notify the DMV??[NEWLINE]agent: The PIRP course sponsor will notify the DMV within 10 weeks after you complete the courses [11] DMV will then reduce the active points on your driving record by up to 4 points[NEWLINE][BOUNDARY][NEWLINE]user: what happens if i get like 12 points for traffic violations??[NEWLINE]agent: [6] your driver license may be suspended [7] point reduction means the numer of points on your driving record used to calculate the number of total points received within 18 months will be reduced by 4 points and may help you avoid suspension[NEWLINE]user: how are the points calculated though?
user: I need help with understanding how to pay TVB tickets.[NEWLINE]agent: I can help with that. Do you have a TVB traffic ticket issued by New York City?[NEWLINE]user: Yes, I do.[NEWLINE]agent: You can choose to plead guilty and pay for the tickets or plead not guilty and schedule a TVB hearing online, over the phone, or in a TVB office.[NEWLINE]user: So, in order to plead not guilty, I'd have to attend a hearing?[NEWLINE]agent: Yes, that is correct.[NEWLINE][BOUNDARY][NEWLINE]user: Are you still aware of the PIRP discount? Who can I call to see if I can get more than one discount?[NEWLINE]agent: Sure I can help you with that. Contact your insurance company or agent to learn if both reductions will be given at the same time[NEWLINE][BOUNDARY][NEWLINE]user: You can contact the course sponsor, they usually will mail you a completion certificate[NEWLINE]agent: ok thank you[NEWLINE]user: Will I be notified if I qualify?
user: Can you tell me about any additional information that I may need about violations?[NEWLINE]agent: Do you need to learn about plead to or pay TVB tickets?[NEWLINE]user: Yes, I would like to learn about plead to or pay TVB tickets.[NEWLINE]agent: Do you have 3 or more alcohol-related convictions on your life of your driving record?[NEWLINE]user: Yes, I have 3 alcohol related convictions.[NEWLINE]agent: A plea of guilty to a violation that results in anything of 5 points or more may make your license to be revoked according to Part 132 of the Commissioners Regulations and you may need to have an attorney before you enter a plea.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's very good of the DMV, I want to ask, what if someone else commits a violation on my record?[NEWLINE]agent: If you believe that is the case, you can make use of the hearing resource. but be aware that the hearing is not for probation of guilt or not.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. Um, i'm dragging a out-of-state violation conviction, that does affect my driving record in any way?
user: I need some more info on traffic violations and pleading guilty[NEWLINE]agent: Would you like to know what happens if you plead guilty to a violation that results in 5 or more points?[NEWLINE]user: no, I need info about getting a violation while on a bike[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know more about receiving a traffic ticket while riding a bicycle?[NEWLINE]user: yes, I need to know how to get it taken care of[NEWLINE]agent: You may plead to or pay TVB bicycle tickets in the same way as with any other TVB tickets. You can do it online, by phone, by mail or at a TVB office.[NEWLINE]user: so I can just do it online?[NEWLINE]agent: Yes, you can do it online, by phone, by mail or at a TVB office.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to learn more about ignition interlock systems as well. Where can I find information on how to acquire and set up an ignition interlock device?[NEWLINE]agent: You can please visit www.criminaljustice.ny.gov/opca/ignition.htm; then in the center of the page you will find the tabs for Forms, Regulations/Laws, Manufacturers/Vendors and Interlock Devices; then select the Manufacturers/Vendors tab for info pertaining to manufacturers and installers and select the Interlock Devices tab for available models and fees.[NEWLINE]user: What happens after my drivers license application is approved by the DIU?[NEWLINE]agent: You will not be able to drive until your new NY State driver license is issued by a DMV issuing office.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am convicted of a moving violation or another incident that affects your NY State driving record after my request was sent?
user: I have some questions about paying TVB tickets.[NEWLINE]agent: I'll be happy to assist you with that. Do you have a TVB traffic ticket that was issued by NY City?[NEWLINE]user: No, my son does.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Okay. He has the option to plead guilty and pay the tickets or plead not guilty and schedule a TVB hearing. The hearing will be done online, over the phone, or in a TVB office.[NEWLINE]agent: Yes, that is correct. He has those options.[NEWLINE][BOUNDARY][NEWLINE]user: I think it's better if I ask the questions. How long does it take for a ticket to be reported to the DMV?[NEWLINE]agent: In some cases it can take several days for a ticket to be reported to the DMV.[NEWLINE]user: We just moved. Will that be an issue?[NEWLINE]agent: You will just need to provide them your new address, so that they can send a Notice of Hearing in the mail. Be advised, this does not update your other DMV records. You will need to do that separately.[NEWLINE]user: Another question. What if I'd rather replace my documents with newer versions?[NEWLINE]agent: In that case, be sure to include payment. You can find payment information on the Change Address (MV-232) form.[NEWLINE]user: I have another question about the DMV profile, he just recently changed his last name. Will that be a problem?[NEWLINE]agent: No, the DMV will just send him the Notice of Hearing with his previous last name.[NEWLINE]user: IWhat if I'm not certain that the information he put on the traffic ticket is correct?
user: Hello. I have some questions about traffic violations. Can you give me some information?[NEWLINE]agent: Of course. Do you want to know what happens if you plead guilty to a violation that results in 5 or more points?[NEWLINE]user: No, I already read about that.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you wondering if you can plead or pay a TVB traffic ticket that you received while riding a bicycle online?[NEWLINE]user: No, I don't ride a bicycle.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you an attorney and would you like how to schedule TVB hearings for your clients?[NEWLINE]user: No, I'm not an attorney. How do you get this strange idea?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I think it's better if I ask the questions. How long does it take for a ticket to be reported to the DMV?[NEWLINE]agent: In some cases it can take several days for a ticket to be reported to the DMV.[NEWLINE]user: IWhat if I'm not certain that the information he put on the traffic ticket is correct?[NEWLINE]agent: He should provide them with the correct information and continue to check that the ticket has been reported.[NEWLINE][BOUNDARY][NEWLINE]user: Another query about my change of address on my DMV personal data. Is it possible to do it through MyDMV?
user: I need some additional information about pleading guilty?[NEWLINE]agent: Do you need help with what happens if you plead guilty to a violation that results in 5 or more points?[NEWLINE]user: Yes, I need help about pleading guilty to a violation with more than 5 points.[NEWLINE]agent: Do you have 3 or more alcohol-related convictions on your entire driving record?[NEWLINE]user: No, I dont have 3 or more alcohol related convictions.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I have a Traffic Violation Bureau traffic ticket that was issued in New York City?[NEWLINE]agent: You would be able to plead guilty and pay tickets answerable to TVB 1 or plead not guilty and schedule a TVB hearing online, over the phone or in a TVB office.[NEWLINE][BOUNDARY][NEWLINE]user: I'm getting ready to move. Will that effect the hearing?[NEWLINE]agent: No, you will just need to provide your new address, so that a Notice of Hearing can be mailed to you. Be advised that this doesn't update your address on other DMV records. You will need to do that separately.[NEWLINE][BOUNDARY][NEWLINE]user: Do you handle parking violations?[NEWLINE]agent: The TVB does not handle traffic violations, red light camera tickets, criminal driving violations.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks for this valuable information, one last question, should I have the same address in all my requests, documents and / or transactions?
user: I need address entry information for DMV records[NEWLINE]agent: New York State law requires that you report a change of residence to the DMV within 10 days.[NEWLINE]agent: Have you submitted a change of postal address online, and do not have a residence address registered with the DMV?[NEWLINE]user: yes[NEWLINE]agent: You must enter a residence address. Your residence address cannot be a post office box[NEWLINE]user: OK thank you. I would also like to find out I have problems because I lost my email password.Can I change my address by email as well?[NEWLINE]agent: Sure. To change your license, permit, non-driver ID and/or the address on your registration, simply mail a completed Address Change (MV-232) form to us.[NEWLINE][BOUNDARY][NEWLINE]user: About driver's license information, what should I do if I'm not sure what my name appears like?[NEWLINE]agent: Follow these rules to enter your name. names in DMV records appear in UPPER CASE and upper case in online transactions and enter only letters[NEWLINE][BOUNDARY][NEWLINE]user: Will it be a problem if my address has changed since my last registration?[NEWLINE]agent: If your are sending it in by mail, you can just write your new address on the application.[NEWLINE][BOUNDARY][NEWLINE]user: Maybe an unrelated question now. for DMV Records. if I already have a residence address registered with the DMV?[NEWLINE]agent: You are not required to change it when you change your email address, but you can change your residence address if you wish.[NEWLINE][BOUNDARY][NEWLINE]user: I need details of the Document number[NEWLINE]agent: Document number. The document number is 8 or 10 characters, and is printed in the lower right corner of your DMV photo document, or on the back for document issues after January 29, 2014, The 8 character format is all numerical.[NEWLINE][BOUNDARY][NEWLINE]user: What should I use for manual bulk orders for public or private organizations?