elplaguister/DTS_session_datasets huggingface dataset:
user: I have a family member passed and need help with driver license permit and ID.[NEWLINE]agent: Please mail a copy of the death certificate and a copy of their license to the DMV.[NEWLINE]user: This does not apply to me.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Will this prevent identity theft?[NEWLINE]agent: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know about Model year 1973 or newer with an unladen weight of 1,000 lbs.[NEWLINE]agent: The acceptable proof of ownership is either the NY State Certificate of Title must be the original or a certified copy, 11 acceptable proof of ownership from another state 12. What kind of proof do we require for trailers?[NEWLINE][BOUNDARY][NEWLINE]user: Why is it important to deal with any problems with the deceased  driver's license and vehicle registration?[NEWLINE]agent: They often leave outstanding issues.[NEWLINE][BOUNDARY][NEWLINE]user: Who do I need to contact?[NEWLINE]agent: Please call 518 - 474 - 0902 the DMV Revenue Accounting Unit[NEWLINE]user: What about registration refund?[NEWLINE]agent: It may be possible and would be refunded to the name of the estate.[NEWLINE]user: What if the estate is settled?[NEWLINE]agent: Call the DMV Revenue Accounting Unit[NEWLINE][BOUNDARY][NEWLINE]user: How do i transfer ownership of the vehicle?
user: Where can I get information on obtaining a CDL permit?[NEWLINE]agent: Information for obtaining a CDL permit can be found in the CDL Permit Rule.[NEWLINE]user: I don't need information about the CDL Permit Rule. I need information on obtaining a CDL.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to see additional resources regarding CDL permits?[NEWLINE]user: Yes, I would like to see these resources.[NEWLINE]agent: The DMV License Event Notification Service, New York Vehicle and Traffic Law, and Federal Motor Carrier Safety Administration are all resources that you can use to obtain information about CDL permits.[NEWLINE][BOUNDARY][NEWLINE]user: I'm just asking for the Renewal fees for CDLs. How much is the fee for it?[NEWLINE]agent: The fees for the photo document and the supplemental Metropolitan Commuter Transportation District are the basic fees.  There could possibly be additional fees.[NEWLINE]agent: How much additional would it cost me if I am combining with a motorcycle Class MJ?[NEWLINE]user: A motorcycle Class MJ would add an additional $8 to the total of your fees.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to meet the federal medical certification requirements every time I renew my CDL?[NEWLINE]agent: If you are a US citizen or lawful permanent resident you will only need to provide the required proofs on the first, original, amendment, reciprocity or renewal application on or after June 18, 2015.  The proof will be retained on your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: What topic will I find more information on if I go to the MyDMV website?
user: What CDL changes have been made in Phase 1?[NEWLINE]agent: Are you inquiring about new CDL skills testing changes?[NEWLINE]user: No, I already know about these changes.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you seeking information about Phase 1 National suspension and revocation screening?[NEWLINE]user: No. I am familiar with the new suspension and revocation screenings.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What about Phase 3? What changes have been made there?[NEWLINE][BOUNDARY][NEWLINE]agent: There have been new changes to endorsements and CDL restrictions. Would you like more information about this?[NEWLINE]user: Yes. What new CDL restriction changes have been made?[NEWLINE]agent: There are new CDL restrictions may apply to CLP holders who partake in skills tests in vehicles that do not have full airbrakes or a manual transmission.[NEWLINE]user: What vehicle requirements could cause a restriction on my CDL?[NEWLINE]agent: There are several incidents which would result in a restriction on your license. For example, if the vehicle you are driving has an automatic transmission and this is your first road test in a CMV, there will be a E restriction on your license.[NEWLINE][BOUNDARY][NEWLINE]user: What new revocations could effect my ability to obtain a CLP or CDL?[NEWLINE]agent: Your commercial license will be revoked for one year if you are found guilty or were convicted of falsifying a CDL application or misrepresented your self certification driving type.[NEWLINE][BOUNDARY][NEWLINE]user: Can I provide photo copies of documents needed for application completion?
user: I need help with Phase 2[NEWLINE]agent: The Medical Certification changes?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I need help with changes to phase 3[NEWLINE]agent: OK, new restrictions include if the vehicle has an automatic transmission, and if this is your first road test in a commercial motor vehicle CMV you will be given an E restriction.[NEWLINE]user: If the vehicle used for the test has an automatic transmission then what?[NEWLINE]agent: If it is and this is your first road test in a commercial motor vehicle CMV, you will be given an E restriction.[NEWLINE][BOUNDARY][NEWLINE]user: What are the employer responsibilities with regards to CLP?[NEWLINE]agent: Section 140 of the New York State Transportation Law is amended to provide that no employer will allow an employee to operate a commercial motor vehicle during any period in which the operator does not have a valid CLP or CDL or does not have those with a proper class or endorsement[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a CDL with an L restriction?[NEWLINE]agent: You will be upgraded from an L to a Z restriction[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my medical certification becomes not certified?
user: Can you tell me about the phase 2 of the implementation of the CDL permit rule?[NEWLINE]agent: Dp ypou want to know about the medical certification changes?[NEWLINE]user: Yes, please.[NEWLINE]agent: In this phase, the New York State DMV sended CLP holders a notification if their medical certification status appeared as "Not Certified", after which the CLP was canceled if the CLP holder didn't re-certify within 55 days.[NEWLINE][BOUNDARY][NEWLINE]user: Can the NY State reject my application if I have an open suspension in another state?[NEWLINE]agent: Yes. With the CDL Permit Rule the NY State can check for open suspensions and revocations in other states and reject any application if it finds open suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know what the requirements are for a waiver of the military skills test..[NEWLINE]agent: You must currently hold a valid New York State driver license or have a valid out of state driver license to be exchanged for a NYS driver license meet all other requirements to qualify for a NYS CDL see Get a CDL. Is it possible to meet the requirements by exchanging my New Jersey driver's license for a New York state driver's license?[NEWLINE]user: Where can I get more information about this?[NEWLINE]agent: You can find this information on our website under Driver License Class Descriptions [ 4 ] MV-500C.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information on becoming a Commercial Driver?
user: I'm looking at getting a CDL for the first time.[NEWLINE]agent: Do you have any restrictions on your personal driver's license already?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Outstanding. There is a table on our website that will show you all documentation you need then.[NEWLINE]user: I am currently having a pending revocation, though.[NEWLINE]agent: I would reference the table I showed you then, as it might have something to do with that.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail the written exam or background checks?[NEWLINE]agent: want to know what happens if you fail the written test?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: under what circumstances is endorsement possible?[NEWLINE]agent: We cannot issue the HazMat endorsement until the background checks are completed and approved. The DMV will provide a CDL with the HazMat endorsement that is valid for 90 days only if you applied to renew a current New York State CDL with a HazMat endorsement[NEWLINE][BOUNDARY][NEWLINE]user: and what is required to initiate background checks?
user: I need help with plate storage[NEWLINE]agent: The DMV does not store standard vehicle plates[NEWLINE]agent: Are you wishing to surrender standard plates?[NEWLINE]user: No[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to the plates before surrendering them?[NEWLINE]agent: Be sure to remove plate frames and fasteners before you surrender them, we will not accept plates with frames or fasteners attached[NEWLINE][BOUNDARY][NEWLINE]user: I would like to surrender the plates of my car but am currently in the UK, where can I go to do this?[NEWLINE]agent: i can see your local office to bring them and will share the address[NEWLINE][BOUNDARY][NEWLINE]user: can i still use my moped without my documents?[NEWLINE]agent: you are still able to use your moped just bring the documents to us to copy and have on file[NEWLINE][BOUNDARY][NEWLINE]user: i will also bring proof of insurance and my id card[NEWLINE]agent: if your insurance is up to date there will be no issues[NEWLINE]user: i have full insurance and full drivers permit
user: I need to get a plate reinstated.[NEWLINE]agent: You must bring all appropraite items as well as ID to a local branch.[NEWLINE]agent: If it is within 60 days of lapsing, you can just come to a branch.[NEWLINE]user: It has been more than 60 days.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: You have to go to the branch where you originally got them, then, with the necessary information and credentials.[NEWLINE]agent: Though it sounds like you have a basic idea of the necessary requirements, so just make sure you go back to where you got them from in the first place.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to get rid of liability?[NEWLINE]agent: I can not recommend or give advice about coverage, I can only direct you to the relevant authorities.[NEWLINE][BOUNDARY][NEWLINE]user: Is the any sort of credit towards the payment of the New York State sales tax if I bought my ATV out of state and paid the state sales tax for that state?[NEWLINE]agent: Yes. You can apply for a credit when you apply for registration in New York. However, you can only be eligible for this credit if New York and the state where you paid sales tax have a reciprocal sales tax agreement.[NEWLINE][BOUNDARY][NEWLINE]user: III didn't buy from a dealer. I bought from a private individual. What would be considered an acceptable proof of ownership in my case?
user: If I want to open a driving school for my community, how often do I have to renew the Driving School License?[NEWLINE]agent: Each time you renew your license, it is renewed for two years.[NEWLINE]agent: Are you wanting to renew a license or to get a new license?[NEWLINE]user: I do not yet have a license to renew, no.  I will need a new one.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: When I am ready to renew the license, though, what information will I need to have with me at that time?[NEWLINE]agent: When you are ready to renew your license, which you must do between 30 and 60 days before your original license will expire, you will need your Driving School Renewal Application form MV-522, Proof of Workers' Compensation form C-105 or U-26.3 and Disability Benefits Insurance Coverage form CE-200 along with payment for the license fee in the form of a check or money order payable to Commissioner of Motor Vehicles.   You must also know that if your school will use vehicles for instruction you must attach a List of Driving School Vehicles for MV-527 and if your school provides the Pre-licensing Course you must also attach a Signature Authorization List - Pre-Licensing Course form MV-278.6.[NEWLINE]user: What qualifications do you need to become a driving school instructor?[NEWLINE]agent: Before it can be renewed you must complete a course in driver training and traffic safety which is approved by the Commissioner of at 30 hours.[NEWLINE][BOUNDARY][NEWLINE]user: What if my driver license is from another state besides NY?[NEWLINE]agent: A certified copy of your driving record from the state agency that issued your license must be included.[NEWLINE][BOUNDARY][NEWLINE]user: What should the owner do with the application?
user: How do I renew my driving school license?[NEWLINE]agent: Your application for renewal of a Driving School License must be submitted between 30 and 60 days before the license expires the expiration date is printed on your license[NEWLINE]agent: Are you currently in the renewal process?[NEWLINE]user: No[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: How do I renew if my school gave me the pre-licensing course?[NEWLINE]agent: You must attach a Signature Authorization List - Pre - Licensing Course MV-278.6[NEWLINE][BOUNDARY][NEWLINE]user: Regarding to the MV-524. Is it necessary for me to state on the application that my driver's license was issued in a different state?[NEWLINE]agent: Yes. You will need to include a certified copy of your driving record from the state who issued your license.[NEWLINE]user: Do I need to show a customer or DMV employee my certificate, if they ask to see it?[NEWLINE]agent: Yes. Your certificate needs to be with you and you must be able to present it when asked.[NEWLINE][BOUNDARY][NEWLINE]user: What is the name of the application?[NEWLINE]agent: Application for Driving School Instructor Certificate.[NEWLINE]user: Okay. Where does the application need to be mailed?[NEWLINE]agent: The application needs to be mailed to the New York State Department of Motor Vehicles Bureau of Driver Training Programs, 6 Empire State Plaza, Room 327, Albany, NY 12228 473-7174.[NEWLINE][BOUNDARY][NEWLINE]user: Can you qualify for the certificate, if you have been convicted of a felony?
user: Hello I would like to renew my driver's license, when is the right time to do so?[NEWLINE]agent: Renewal of a Driving School License must be performed between 30 and 60 days before the expiration date as seen on your license.[NEWLINE]agent: Would you like to begin the renewal process?[NEWLINE]user: No I'm not ready yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I see that I have to provide a list of my driving school's vehicles, is that really necessary?[NEWLINE]agent: Yes it is a requirement.[NEWLINE]user: I'm now going to inquire about the qualifications for being a driving school instructor. What occurs if I need to renew my Driving School Certificate?[NEWLINE]agent: Before it can be renewed you must complete a course in driver training and traffic safety which is approved by the Commissioner of at 30 hours.[NEWLINE][BOUNDARY][NEWLINE]user: What if my driver license is from another state besides NY?[NEWLINE]agent: A certified copy of your driving record from the state agency that issued your license must be included.[NEWLINE][BOUNDARY][NEWLINE]user: What should the owner do with the application?
user: How do I renew?[NEWLINE]agent: Your application for renewal of a Driving School License must be submitted between 30 and 60 days before the license expires.[NEWLINE]agent: Are you in the process of renewing?[NEWLINE]user: No not at this time.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: How do I get my expiration date?[NEWLINE]agent: It is printed on your license.[NEWLINE]agent: What if my school uses vehicles for instruction?[NEWLINE]user: Yes my school uses vehicles for instruction.[NEWLINE]agent: You must attach a List of Driving School Vehicles-MV-527[NEWLINE]user: What about pre-licensing?[NEWLINE]agent: You must attach a Signature Authorization List-Pre-Licensing Course, MV-278.6[NEWLINE][BOUNDARY][NEWLINE]user: How long are licenses renewed for?
user: I have a problem I'd like to report[NEWLINE]agent: What is a DMV regulated automotive business you wish to report?[NEWLINE]user: Yes I want to report a business[NEWLINE]agent: The DMV regulates all repair shops, inspection stations, dealers, junk and salvage vendors, and other automotive related businesses in New York State[NEWLINE][BOUNDARY][NEWLINE]user: How do I place a complaint against a DMV regulated automotive business?[NEWLINE]agent: Report here and the case will be sent to an Automotive Facilities Inspector for a formal investigation and possibly a hearing  Depending on the complaint this process could take several weeks to several months to resolve[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious about anything else about those plates; can I look them up on the internet?[NEWLINE]agent: you can browse our collection of picture plates online[NEWLINE][BOUNDARY][NEWLINE]user: what can i use for a personalized plate combo[NEWLINE]agent: 8 characters on standard series, 6 characters on a personalized[NEWLINE]user: how many characters for a picture plate?[NEWLINE]agent: 6 characters.[NEWLINE][BOUNDARY][NEWLINE]user: are there any plate combinations that are restricted?
user: I'm having an issue with a DMV regulated business.[NEWLINE]agent: Is it a regulated, automotive business?[NEWLINE]user: Yes, it is.[NEWLINE]agent: All automotive related businesses are regulated by the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: How can I lodge a complaint against a DMV regulated business?[NEWLINE]agent: After you file the complaint, a representative from the DMV will be assigned to handle it.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about personalized license plates. Is it pricey?[NEWLINE]agent: It depends on what type of plates you're getting.[NEWLINE][BOUNDARY][NEWLINE]user: Can I add my own picture?[NEWLINE]agent: No, we have a catalog.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any restrictions?
user: I need help with regulating an automotive business.[NEWLINE]agent: What type of business is it?[NEWLINE]user: I need help figuring out it it's DMV regulated.[NEWLINE]agent: DMV regulates automotive businesses.[NEWLINE]user: How do I get it regulated?[NEWLINE]agent: Visit your local DMV.[NEWLINE][BOUNDARY][NEWLINE]user: According to what I've read, the type of vehicle used for the test determines the restrictions I'll be subjected to. What kind of limitations do you have?[NEWLINE]agent: If your road test vehicle has an automatic transmission, and this is your first road test in a commercial motor vehicle CMV, you will be given an E restriction, for example.[NEWLINE][BOUNDARY][NEWLINE]user: I've also heard there is s a driver's manual. Where can I get it?[NEWLINE]agent: You can get the New York State Commercial Driver 's Manual (CDL-10) online or from a DMV office or call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual.[NEWLINE][BOUNDARY][NEWLINE]user: And how I can find out which kind of proofs I can bring to the DMV office?
user: I would like to lodge a complaint about an automative business, how do I proceed?[NEWLINE]agent: Is the business an automotive related business? and is the business located in New York State?[NEWLINE]user: Not really, no.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you tried to resolve the question with the owner already?[NEWLINE]user: Well no because the owner is forever unreachable it seems.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Who handles the investigation and how long does it take usually?[NEWLINE]agent: Generally an Automotive Facilities Inspector will launch a formal investigation and a hearing might also take place. This process can take several weeks to several months to resolve, depending on on the nature of the complaint.[NEWLINE]user: Where do I lodge my Complaint?[NEWLINE]agent: The address is:Complaint UnitBureau of Consumer & Facility ServiceDepartment of Motor VehiclesP.O. Box 2700-ESPAlbany[NEWLINE][BOUNDARY][NEWLINE]user: Can I have a list of what types of businesses are covered by the DMV regulation?[NEWLINE]agent: It covers repair shops, inspection stations, dealers, junk and salvage vendors, and other automotive related businesses in New York State[NEWLINE][BOUNDARY][NEWLINE]user: And what if I don't agree with the outcome? Can i lodge a further complaint?
user: I need to report a problem with a DMV regulated automotive business.[NEWLINE]agent: Are you sure it is a DMV regulated business?[NEWLINE]user: No, I am not.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know how to file a complaint against a DMV regulated automotive business?[NEWLINE]user: No I do not.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I contact?[NEWLINE]agent: If you have questions about the complaint process you can contact the DMV Complaint Unit at 1-518-474-8943.[NEWLINE]user: What are the hours I can call?[NEWLINE]agent: Office hours are Monday-Friday, 8:15am to 4:15pm.[NEWLINE][BOUNDARY][NEWLINE]user: What is regulated by the DMV?[NEWLINE]agent: The DMV regulates all repair shops, inspection stations, dealers, junk and salvage vendors, and other automotive related businesses in New York State.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get information on the investigation and hearing process?
user: There is an issue with the automotive business Smith automotive[NEWLINE]agent: Did you alredy file a claim?[NEWLINE]user: I have yet to do so[NEWLINE][BOUNDARY][NEWLINE]agent: First we suggest to resolve the issue with the management[NEWLINE]user: that did not work[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, so sorry to hear that. you must submit a Vehicle Safety Complaint Report PDF [ 2 ] VS-35 along with any supporting documents to the DMV Consumer & Facilities Services Complaint Unit.[NEWLINE]agent: download the complaint report available at the link above to your personal device.[NEWLINE]user: Will copies of them work?[NEWLINE]agent:  Copies of work orders and invoices are proof of your attempts to resolve the problem.2[NEWLINE]user: can I email them?[NEWLINE]agent:  Attach and then email the completed report as well as any supporting documents to[NEWLINE]user: What is the new york lemon law?
user: I need to change my address[NEWLINE]agent: Are you reporting a change of address for your business?[NEWLINE]user: Yes[NEWLINE]agent: You must complete a Statement of Ownership and/or Permission to Use Place of Business pdf VS-19[NEWLINE][BOUNDARY][NEWLINE]user: Of course, now about the hearing process, what should I do if I decide to appeal the decision that the hearing made about me?[NEWLINE]agent: In order to appeal the decision made at a hearing, you have 60 days from the date of decision to file an Appeal From DMV Hearing Determination, and this must be filed along with the appropriate fee[NEWLINE]user: What if the ALJ at the hearing imposes civil penalties?[NEWLINE]agent: If this is the case, you will receive a letter shortly after the hearing. To prevent the loss of your operating privileges, you will be required to pay all fines and penalties imposed[NEWLINE]user: What happens if I decide to pay my fine and any penalties imposed or serve out any period of suspension?