elplaguister/DTS_session_datasets huggingface dataset:
user: My mother has just passed away.  Can you please give me the address for reporting this to the DMV?[NEWLINE]agent: Please mail a copy of the death certificate and a photo copy of their license or ID if you have it to the DMV.  You can mail that to DMV License Production Bureau, P.O. Box 2688 ESP, Albany, NY 12220-0668.  This will prevent further mailings or identity theft.[NEWLINE]agent: Can a refund be issues on my mother's registration fee since she just passed?[NEWLINE]user: I would like to get a refund on my mother's registration fee since she just passed, however, I am not the executrix.  Is this still possible?[NEWLINE][BOUNDARY][NEWLINE]user: How can I receive the refund of my mother's registration fee?[NEWLINE]agent: It is possible to request that refund, however DMV will issue it to the name of the estate, so you would have to work that out in a way for you to receive it then.  To request the refund of your recently passed mother's registration fee, you must surrender the vehicle plates at a DMV office and request a transfer receipt, not a refund receipt.  You need to have the executor or executrix of the estate send a completed and signed Request for Refund [1] MV-215 with "deceased" on the form, a photocopy of the death certificate, and the transfer receipt to the address listed on the Request for Refund form.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a phone number I can call to request a Next of Kin form?[NEWLINE]agent: You can call the DMV Revenue Accounting Unit for that form at 518-474-0902.[NEWLINE][BOUNDARY][NEWLINE]user: What is the exact purpose of that Next of Kin form?[NEWLINE]agent: The Next of Kin form is used if the estate of the registrant is settled.  In that case, the refund is issued in the name of the next of kin.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I decide to transfer ownership of my recently deceased mother's car?[NEWLINE]agent: You can use PDF [2} MV-843 as the checklist to help you transfer the ownership of the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Since my mother has passed, who can issue a refund to her estate for her registration?
user: Looking for information on my ID[NEWLINE]agent: Who might this be? You or for someone else?[NEWLINE]user: I had my father die and want to make sure everything in his estate is taken care of.[NEWLINE]agent: You would need to provide a certificate of death as well as anything else to ensure no ID theft is taking place, though I am sorry for your loss.[NEWLINE][BOUNDARY][NEWLINE]user: If I do that, can I get the title of his car transferred to me?[NEWLINE]agent: There is a checklist you can go through to make sure you have everything you need, please reference that.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to surrender his plates when I do this?[NEWLINE]agent: You can, although you may be eligibile for a refund if you meet the pre-reqs for it.[NEWLINE]agent: You need to make sure the estate is settled, though, before you begin this process.[NEWLINE]user: It is currently ongoing, we''re waiting on the executor to finish the will.[NEWLINE]agent: I would then refer you to the DM Accounting Unit.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions about this than just fees?[NEWLINE]agent: If they have outstanding tickets or fees, you may or may not be liable for them if you take over the registration. Please check with the appropriate department to determine this.[NEWLINE][BOUNDARY][NEWLINE]user: Is their number (518) 474-0902?
user: What is plate surrender and registration refund?[NEWLINE]agent: You can request a refund for a deceased individuals registration.[NEWLINE]agent: Is the estate settled?[NEWLINE]user: No it is not.[NEWLINE][BOUNDARY][NEWLINE]user: How do I transfer ownership of deceased individuals vehicle.[NEWLINE]agent: Here is a checklist PDF [ 2 ] MV-843.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I mail the copy of the death certificate.[NEWLINE]agent:  DMV License Production Bureau P.O. Box 2688 ESP Albany,NY 12220 - 0668s[NEWLINE][BOUNDARY][NEWLINE]user: What if there are outstanding issues?[NEWLINE]agent: ] On this page  you can info to help you.[NEWLINE][BOUNDARY][NEWLINE]user: Who do I contact if the estate is settled?[NEWLINE]agent: The DMV Revenue Accounting Unit.[NEWLINE][BOUNDARY][NEWLINE]user: And mail it where?[NEWLINE]agent: DMV License Production Bureau P.O. Box 2688 ESP Albany,NY 12220 - 0668s[NEWLINE]user: do i need to mail a death certificate?
user: I have a family member passed and need help with driver license permit and ID.[NEWLINE]agent: Please mail a copy of the death certificate and a copy of their license to the DMV.[NEWLINE]user: This does not apply to me.[NEWLINE]user: Will this prevent identity theft?[NEWLINE]agent: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: Why is this neccessary?[NEWLINE]agent: They often leave outstanding issues.[NEWLINE][BOUNDARY][NEWLINE]user: Who do I need to contact?[NEWLINE]agent: Please call 518 - 474 - 0902 the DMV Revenue Accounting Unit[NEWLINE]user: What about registration refund?[NEWLINE]agent: It may be possible and would be refunded to the name of the estate.[NEWLINE]user: What if the estate is settled?[NEWLINE]agent: Call the DMV Revenue Accounting Unit[NEWLINE][BOUNDARY][NEWLINE]user: How do i transfer ownership of the vehicle?
user: Where can I get information on obtaining a CDL permit?[NEWLINE]agent: Information for obtaining a CDL permit can be found in the CDL Permit Rule.[NEWLINE]user: I don't need information about the CDL Permit Rule. I need information on obtaining a CDL.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to see additional resources regarding CDL permits?[NEWLINE]user: Yes, I would like to see these resources.[NEWLINE]agent: The DMV License Event Notification Service, New York Vehicle and Traffic Law, and Federal Motor Carrier Safety Administration are all resources that you can use to obtain information about CDL permits.[NEWLINE][BOUNDARY][NEWLINE]user: What is the CDL Permit Rule?[NEWLINE]agent: The CDL Permit Rule is a regulation amended for CDL standards by the The Federal Motor Carrier Safety Administration(FMCSA).[NEWLINE]user: What is a CLP and how is it different from a CDL?[NEWLINE]agent: CLP or Commercial Learner Permit are permits, whereas CDL(Commercial Driver License) is the actual license.[NEWLINE][BOUNDARY][NEWLINE]user: Can a CLP be suspended or revoked like a CDL?[NEWLINE]agent: Yes. According to New York, they are required to apply federally mandated commercial suspensions and revocations.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information about the CDL Permit Rule?
user: What CDL changes have been made in Phase 1?[NEWLINE]agent: Are you inquiring about new CDL skills testing changes?[NEWLINE]user: No, I already know about these changes.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you seeking information about Phase 1 National suspension and revocation screening?[NEWLINE]user: No. I am familiar with the new suspension and revocation screenings.[NEWLINE][BOUNDARY][NEWLINE]user: What about Phase 3? What changes have been made there?[NEWLINE][BOUNDARY][NEWLINE]agent: There have been new changes to endorsements and CDL restrictions. Would you like more information about this?[NEWLINE]user: Yes. What new CDL restriction changes have been made?[NEWLINE]agent: There are new CDL restrictions may apply to CLP holders who partake in skills tests in vehicles that do not have full airbrakes or a manual transmission.[NEWLINE]user: What vehicle requirements could cause a restriction on my CDL?[NEWLINE]agent: There are several incidents which would result in a restriction on your license. For example, if the vehicle you are driving has an automatic transmission and this is your first road test in a CMV, there will be a E restriction on your license.[NEWLINE][BOUNDARY][NEWLINE]user: What new revocations could effect my ability to obtain a CLP or CDL?[NEWLINE]agent: Your commercial license will be revoked for one year if you are found guilty or were convicted of falsifying a CDL application or misrepresented your self certification driving type.[NEWLINE][BOUNDARY][NEWLINE]user: Can I provide photo copies of documents needed for application completion?
user: I need help with Phase 2[NEWLINE]agent: The Medical Certification changes?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]user: I need help with changes to phase 3[NEWLINE]agent: OK, new restrictions include if the vehicle has an automatic transmission, and if this is your first road test in a commercial motor vehicle CMV you will be given an E restriction.[NEWLINE]user: If the vehicle used for the test has an automatic transmission then what?[NEWLINE]agent: If it is and this is your first road test in a commercial motor vehicle CMV, you will be given an E restriction.[NEWLINE][BOUNDARY][NEWLINE]user: What are the employer responsibilities with regards to CLP?[NEWLINE]agent: Section 140 of the New York State Transportation Law is amended to provide that no employer will allow an employee to operate a commercial motor vehicle during any period in which the operator does not have a valid CLP or CDL or does not have those with a proper class or endorsement[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a CDL with an L restriction?[NEWLINE]agent: You will be upgraded from an L to a Z restriction[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my medical certification becomes not certified?
user: I want more info on phase 3[NEWLINE]agent: Do you need help with endorsement and restriction changes?[NEWLINE]user: Yes[NEWLINE]agent: New CDL restrictions defined below by the Federal Motor Carrier Safety Administration FMCSA may affect CLP holders when taking a Skills Test in a vehicle without full airbrakes and/or a manual transmission.[NEWLINE]agent: Does the vehicle used for your skills test have an automatic transmission?[NEWLINE]user: Yes[NEWLINE]agent: OK, well if this is your first road test in a commercial motor vehicle CMV you will be given an E restriction[NEWLINE]user: What is an E restriction?[NEWLINE]agent: An E restriction is given when you are driving an automatic and this is yoru first road test in a CMV[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I have an open suspension?[NEWLINE]agent: The CDL Permit Rule broadens the criteria used during CLP and CDL license applications to check for open suspensions and revocations in other states.New York State will reject any application where a driver has any open suspension or revocation in any state[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a CDL with an L restriction?
user: Can you tell me about the phase 2 of the implementation of the CDL permit rule?[NEWLINE]agent: Dp ypou want to know about the medical certification changes?[NEWLINE]user: Yes, please.[NEWLINE]agent: In this phase, the New York State DMV sended CLP holders a notification if their medical certification status appeared as "Not Certified", after which the CLP was canceled if the CLP holder didn't re-certify within 55 days.[NEWLINE][BOUNDARY][NEWLINE]user: Can the NY State reject my application if I have an open suspension in another state?[NEWLINE]agent: Yes. With the CDL Permit Rule the NY State can check for open suspensions and revocations in other states and reject any application if it finds open suspensions.[NEWLINE]user: To what applications applies the CDL Permit Rule?[NEWLINE]agent: It applies to the CLP and CDL license applications.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do to make sure to receive the notification for when the medical certification status becomes "Not Certified"?[NEWLINE]agent: We can send employers the notification of the changes if they subscribe to the NY State License Event Notification Service (LENS).[NEWLINE][BOUNDARY][NEWLINE]user: Can I get the L restriction on my CDL upgraded?[NEWLINE]agent: If you do the test in a vehicle with air over hydraulic brakes, your restriction will be upgraded from an L to a Z.[NEWLINE][BOUNDARY][NEWLINE]user: Now tell me about the sanctions for CLP holders.
user: I'm looking at getting a CDL for the first time.[NEWLINE]agent: Do you have any restrictions on your personal driver's license already?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Outstanding. There is a table on our website that will show you all documentation you need then.[NEWLINE]user: I am currently having a pending revocation, though.[NEWLINE]agent: I would reference the table I showed you then, as it might have something to do with that.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any new changes to the CDL test?[NEWLINE]agent: Yes, there are, as well as testing day requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Can my employer help me with this process?[NEWLINE]agent: Yes, they should, as no employer requiring a CDL for their employees should let someone work without one.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also require NY state residency?[NEWLINE]agent: Yes, all licenses issued by the State of New York require you to have residency.[NEWLINE]user: What about if I'm a US Resident but not a NY State resident?[NEWLINE]agent: That can work but it will have to be after June 2015 for an issuance date.[NEWLINE]user: What if I had a CDL in another state and am trying to get it transferred to NY?[NEWLINE]agent: It's possible; you would have to speak with a branch representative in order to get more details, however.[NEWLINE][BOUNDARY][NEWLINE]user: What if I was self-certified?
user: How do I reinstate surrendered plates?[NEWLINE]agent: You must apply in a DMV office to reinstatement of your registration and receive vehicle plates and bring a completed Application for Registration.[NEWLINE]agent: How long is it since your registration expired?[NEWLINE]user: 18 days[NEWLINE]agent: The cut off limit is 60s days so you can still renew[NEWLINE][BOUNDARY][NEWLINE]user: Where do I apply for reinstatement of the registration?[NEWLINE]agent: You must apply for the reinstatement of the registration at the same DMV office where you surrendered your personalized plates or custom plates[NEWLINE][BOUNDARY][NEWLINE]user: Can I surrender the plates temporarily?[NEWLINE]agent: You can surrender your vehicle plates at a local DMV office and reinstate the registration later. For example, you can surrender your vehicle plates and cancel liability insurance when you take your vehicle off the road for the winter.[NEWLINE][BOUNDARY][NEWLINE]user: Where will the plates be stored?[NEWLINE]agent: The DMV office will store them.[NEWLINE]user: How much does it cost for a new set of vehicle plates?[NEWLINE]agent: The DMV office will issue a new set of vehicle plates and can charge a vehicle plate fee of up to $ 25.00[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to do anything to the plates before giving them over?
user: I need help with plate storage[NEWLINE]agent: The DMV does not store standard vehicle plates[NEWLINE]agent: Are you wishing to surrender standard plates?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to the plates before surrendering them?[NEWLINE]agent: Be sure to remove plate frames and fasteners before you surrender them, we will not accept plates with frames or fasteners attached[NEWLINE][BOUNDARY][NEWLINE]user: How long do I have to reinstate my registration before it explires?[NEWLINE]agent: You can renew the registration and pay the renewal fees[NEWLINE][BOUNDARY][NEWLINE]user: How do I surrender personalised license plates?[NEWLINE]agent: The DMV office will store them, you must then apply for the reinstatement of the registration at the same DMV office where you surrendered your personalized plates or custom plates[NEWLINE][BOUNDARY][NEWLINE]user: What form do I need to get back surrendered plates?
user: Hi.  I will be storing my car for the winter and I am wondering if I can surrender my vehicle plate so I'm not paying registration fees for that period.[NEWLINE]agent: Yes, this is permitted.[NEWLINE]agent: Bring your plate to your local DMV office and request a receipt.[NEWLINE]user: Will my plate be stored?[NEWLINE]agent: If you have a standard plate, it will not be stored.[NEWLINE]user: What will they do with it?[NEWLINE]agent: It will be destroyed.  Do you have a standard plate or a custom plate?[NEWLINE][BOUNDARY][NEWLINE]user: I actually have a customized plate.[NEWLINE]agent: In that case, it can be stored.[NEWLINE][BOUNDARY][NEWLINE]user: How do I submit my plate?[NEWLINE]agent: You must remove plate frames and fasteners as the plate will not be accepted with these attached.[NEWLINE][BOUNDARY][NEWLINE]user: How will I retrieve my plate in the Spring?[NEWLINE]agent: You must apply for the reinstatement at the same DMV office that you surrendered your plate.[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you.
user: I need to reinstate my surrendered plates.[NEWLINE]agent: You should go to a DMV office and ask for the reinstatement of your registration and receive your vehicle's plates. The first document you'll need is the completed Application for Registration or Title form (PDF MV-82)[NEWLINE]agent: Are you looking to reinstate your registration within 60 days before the expiration of your registration?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: Then you can renew your registration and pay the renewal fees.[NEWLINE][BOUNDARY][NEWLINE]user: In what office should I apply for the reinstatement of the registration?[NEWLINE]agent: It should be done at the same DMV office you surrendered your personalized plates.[NEWLINE]user: what is the fee for getting a new set of vehicle plates?[NEWLINE]agent: you can get charged up to 25$ by the DMV office for issuing a new set of vehicle plates.[NEWLINE][BOUNDARY][NEWLINE]user: when does the new registration expires?[NEWLINE]agent: It expires the same date as the registration you surrendered.[NEWLINE][BOUNDARY][NEWLINE]user: Can I surrender my plates temporarily?
user: Hello, I stored my plates before last winter, how do I reinstate them.[NEWLINE]agent: You must apply for reinstatement at the DMV and bring a completed Application for Registration or TitleMV-82.[NEWLINE]agent: Is your registration still active?[NEWLINE]user: Yes but it is going to expire in 3 months. Is that okay?[NEWLINE]agent: Yes that complies with the rules.[NEWLINE]user: Will there be a fee to renew?[NEWLINE]agent: Yes renewal and fee payment will ensure that your registration is valid.[NEWLINE][BOUNDARY][NEWLINE]user: Which DMV do I have to go to to retrieve my plates?[NEWLINE]agent: You must return to the same DMV office where you surrendered your plates.[NEWLINE]user: Were my plates stored there?[NEWLINE]agent: Yes they were.[NEWLINE]user: What if the plates that I stored have been destroyed?
user: I need to get a plate reinstated.[NEWLINE]agent: You must bring all appropraite items as well as ID to a local branch.[NEWLINE]agent: If it is within 60 days of lapsing, you can just come to a branch.[NEWLINE]user: It has been more than 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: You have to go to the branch where you originally got them, then, with the necessary information and credentials.[NEWLINE]agent: Though it sounds like you have a basic idea of the necessary requirements, so just make sure you go back to where you got them from in the first place.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to get rid of liability?[NEWLINE]agent: I can not recommend or give advice about coverage, I can only direct you to the relevant authorities.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what those are?[NEWLINE]agent: Please reference our website in the "Contact" links and it will show you the relevant areas.[NEWLINE]user: Do I have to have them destroyed or can I keep the plates?
user: How do i surrender my plates temporarily?[NEWLINE]agent: You can surrender your vehicle plates at a local DMV and then you can also save money by canceling your liability insurance temporarily also.[NEWLINE]agent: Did you cancel your liability insurance when you turned in your plates temporarily?[NEWLINE]user: yes I did turn my plates in and cancel my liability insurance.[NEWLINE]agent: it is a good thing when you can save money by canceling your liability insurance temporarily.[NEWLINE]user: Does it matter if I cancel my liability insurance or not?[NEWLINE]agent: It will be a good thing because you will save money on your liability insurance when you cancel it.[NEWLINE][BOUNDARY][NEWLINE]user: What happens to my personalized plates when I turn them in to the DMV?[NEWLINE]agent: Fortunately, the DMV will store them unto you come to reinstate them.[NEWLINE]user: What happens if I surrender my standard plates?[NEWLINE]agent: The DMV does not store your standard vehicle plates because they destroy them.[NEWLINE]user: What do I do with my personalized plates?[NEWLINE]agent: The DMV actually stores them for you until you go back to the same DMV you surrendered them to to get reinstated.[NEWLINE]user: Can i go to any DMV office to get my personalized plates back?
user: If I want to open a driving school for my community, how often do I have to renew the Driving School License?[NEWLINE]agent: Each time you renew your license, it is renewed for two years.[NEWLINE]agent: Are you wanting to renew a license or to get a new license?[NEWLINE]user: I do not yet have a license to renew, no.  I will need a new one.[NEWLINE]user: When I am ready to renew the license, though, what information will I need to have with me at that time?[NEWLINE]agent: When you are ready to renew your license, which you must do between 30 and 60 days before your original license will expire, you will need your Driving School Renewal Application form MV-522, Proof of Workers' Compensation form C-105 or U-26.3 and Disability Benefits Insurance Coverage form CE-200 along with payment for the license fee in the form of a check or money order payable to Commissioner of Motor Vehicles.   You must also know that if your school will use vehicles for instruction you must attach a List of Driving School Vehicles for MV-527 and if your school provides the Pre-licensing Course you must also attach a Signature Authorization List - Pre-Licensing Course form MV-278.6.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what would happen if I would accidentally be late in renewing the license for my driving school?[NEWLINE]agent: If you would be late, you must then immediately stop operation of the business completely.  You are considered not licensed to operate if your license expires.  Any services that you provide through your school license including Instructor Certificates, account to DMV's online road test appointment scheduling system, and authorization to order Pre-Licensing Course Completion Certificates will be terminated.  Until you correct the situation and have your new license issued, your instructors will not be able to teach for your school and your school will be unable to provide lessons to customers, teach the Pre-licensing Course, schedule road tests or bring customers to a road test.[NEWLINE][BOUNDARY][NEWLINE]user: Will I be able to renew my license for my school if it is expired?[NEWLINE]agent: You can renew the license up to six months after the previous license expires but any operation of your business between when your driving school license expired and the new license is issued will constitute unlicensed operation of a driving school, which could result in your having to pay a civil penalty of $1,000 and/or denial of future driving school license operations.[NEWLINE]user: What was the document that I needed to renew my license if my school does use vehicles for instruction?[NEWLINE]agent: The document you will need if your school is using vehicles for instruction would be a List of Driving School Vehicles form MV-527.[NEWLINE][BOUNDARY][NEWLINE]user: Who do I make the check out to for renewal of my license?