elplaguister/DTS_session_datasets huggingface dataset:
user: How do I request a Board Appeal?[NEWLINE]agent: You need to request a board appeal?[NEWLINE]user: I'm not sure[NEWLINE][BOUNDARY][NEWLINE]user: How do I get the form?[NEWLINE]agent:  You can also ask a regional benefit office for a copy of this form to fill out Or you can call the VA toll - free hotline at 800 - 827 - 1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET[NEWLINE]user: So documents are available in the office?[NEWLINE]agent: You can also ask a regional benefit office for a copy of this form to fill out. Or you can call the VA toll - free hotline at 800 - 827 - 1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET,[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews. Go to FAQs[NEWLINE][BOUNDARY][NEWLINE]user: Can someone help me if there is a hearing?
user: I received a Board decision but I am not in agreement with it is there something I can do about it?[NEWLINE]agent: Do you have any new or relevant evidence that supports your case?[NEWLINE]user: No I don't have any new evidence to support my claim.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for a Decision Review?[NEWLINE]agent: You can ask a regional benefit office for a copy of Form 10182 and fill it out or you can call the VA toll-free hotline at 800-827-1000 and request a copy of the form.[NEWLINE][BOUNDARY][NEWLINE]user: I am not in agreement with the Board's decision and have further relevant evidence that supports my case what should I do to have my case reassessed?[NEWLINE]agent: If you have new or further relevant evidence that supports your case you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: I am not able to continue with the claim on my own where can I get help with this?[NEWLINE]agent: You can get help requesting a decision review by using the services of a Veterans Service Organization or VA-accredited attorney or agent.[NEWLINE][BOUNDARY][NEWLINE]user: What information do I have to give to the appeal board?[NEWLINE]agent: You will have to make a list of the issues you disagree with and the VA decision date for each of the issues.[NEWLINE][BOUNDARY][NEWLINE]user: If I am not happy with the decision regarding my claim is it possible to request a Board Appeal?
user: sdfrafg[NEWLINE]agent: Once you know the decision made by the board, you need to ask a review if you think you need to.[NEWLINE]agent: Did you already scheduled a VA exam for you?[NEWLINE]user: Alright, I get that. And no, I haven't yet schedule anything yet.[NEWLINE][BOUNDARY][NEWLINE]user: I still have some questions on this.[NEWLINE]agent: Some of the questions you may have, can be already be answered in the FAQs section.[NEWLINE][BOUNDARY][NEWLINE]user: There is anyway that someone else check my claim?[NEWLINE]agent: You can file a supplemental claim and appeal to the U.S. court of appeals for veterans claims.[NEWLINE][BOUNDARY][NEWLINE]user: There is any guidance from someone? In case I need help.[NEWLINE]agent: In case you need help, a VA accredited attorney or agent to help you on what you need.[NEWLINE][BOUNDARY][NEWLINE]user: What about if I got new information to support my claim?
user: Hi, good morning. Please, i made an appeal some time ago and recently received the decision. I'm really displeased with the treatment, Can i do something about it?[NEWLINE]agent: I understand that you are in disagree with the board's Decision? Do you have new and relevant evidence to your case?[NEWLINE]user: Yeah, i'm displeased and have new evidence on my favor.[NEWLINE]agent: If that's the case. You can file a supplemental claim. Besides, you can also appeal to the U.S Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, o.k, that's good to know i have some resources available. In case i need more information, what can i do?[NEWLINE]agent: If you need more information, please make use of our FAQs about decision reviews.[NEWLINE][BOUNDARY][NEWLINE]user: All right, i'll keep that on mind in case i need it. Look, lets say i go and appeal, then you review my case. So, what comes next to that?[NEWLINE]agent: Well, meanwhile in review, you don't have to do anything. That is, of course, unless you receive a VA notification, probably asking you for more information.[NEWLINE]agent: In this regard, i have to ask. Do you have any scheduled exam with VA?[NEWLINE]user: Yeah, in fact, i have.[NEWLINE]agent: Good. Then you must be sure to not miss them. O.K?[NEWLINE][BOUNDARY][NEWLINE]user: I'll do. I even have on a stick note on the fridge. Sorry to ask again but, you told me before that i could file a supplemental claim, isn't?
user: hello I need information about VA medical care[NEWLINE]agent: If you have other forms of health care coverage, such as a private insurance plan, Medicare, Medicaid, or TRICARE?[NEWLINE]user: Yes[NEWLINE]agent: then you can use VA health care benefits in conjunction with these plans.[NEWLINE][BOUNDARY][NEWLINE]user: Does the current status of my health insurance affect whether I can get VA health care benefits?[NEWLINE]agent: No. Whether or not you have health insurance coverage does not affect the VA health care benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: Why does VA require me to provide information about my health insurance coverage?[NEWLINE]agent: We ask for this information because we have to bill your private health insurance provider for any care, supplies, or medications we provide to treat your non-service-related conditions, illnesses, or injuries that are not related to your military service.[NEWLINE]user: Why does VA require me to provide information about the spouse's plan coverage?[NEWLINE]agent: for the same reason stated above. We ask for this information because we have to bill your private health insurance provider for any care, supplies, or medications we provide to treat your non-service-related conditions, illnesses, or injuries that are not related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: If I go to a non-VA care center, do they not pay for the services they provide me?[NEWLINE]agent: If you go to a care facility not authorized by VA or VA, Medicare may pay for other services you may need during your stay. If we only authorize some services in a non-VA location, then Medicare may pay for other services you may need during your stay.[NEWLINE]user: What if I'm in one of the lowest priority groups that could happen?
user: hello I need information about VA health care and other insurance[NEWLINE]agent: Do you have other forms of health care coverage, like a private insurance plan, Medicare, Medicaid or TRICARE?[NEWLINE]user: Yes[NEWLINE]agent: then you can use VA health care benefits in conjunction with these plans.[NEWLINE][BOUNDARY][NEWLINE]user: Does the current status of my health insurance affect whether I can get VA health care benefits?[NEWLINE]agent: No. Whether or not you have health insurance coverage does not affect the VA health care benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: Why does VA require me to provide information about my health insurance coverage?[NEWLINE]agent: We ask for this information because we have to bill your private health insurance provider for any care, supplies, or medications we provide to treat your non-service-related conditions, illnesses, or injuries that are not related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: and do you pay for sensitive diagnoses?[NEWLINE]agent: As a result of the 2018 VA MISSION Act, we no longer need permission to bill health insurance providers for care related to a sensitive diagnosis (such as alcohol or drug abuse, alcoholism, HIV or HIV testing, sickle cell disease, or other diagnoses included in Public Law 38 USC7332 (protected information).[NEWLINE][BOUNDARY][NEWLINE]user: What if my health insurance provider doesn't cover all non-service care that VA bills them?
user: Hello there. I'm in need of information about veterans health care and other insurance, please.[NEWLINE]agent: Do you have any of the following forms of health care: private insurance plan, medicare, medicaid or Tricare?[NEWLINE]user: no, i don't have any of those.[NEWLINE][BOUNDARY][NEWLINE]user: Do you ask for information about health insurance in case the person have one?[NEWLINE]agent: Well, yeah. We ask for this information because we have to bill your private health insurance provider for any care, supplies or medicine we provide to treat you.[NEWLINE][BOUNDARY][NEWLINE]user: Um, it makes sense. In other topic, could you tell me about how VA health care works with Medicare and other insurance?.[NEWLINE]agent: Well, before that, you must be aware that your actions go totally on your part in this matter. You can save money by dropping your current private plan, but there could be risks involved.[NEWLINE][BOUNDARY][NEWLINE]user: Is there some benefit from giving out my information to you?[NEWLINE]agent: Certainly, there are. We have many features which are available by receiving your information.[NEWLINE][BOUNDARY][NEWLINE]user: Look, i'm curious about how your plan works with others so, how about if i have medicare coverage and  i cancel it?
user: Can you tell me more about your health care for veterans, please?[NEWLINE]agent: Do you have other forms of health care coverage like a private insurance plan, Medicare, Medicaid, or TRICARE?[NEWLINE]user: Yes, I do.[NEWLINE]agent: Then you can use VA health care benefits along with these plans.[NEWLINE][BOUNDARY][NEWLINE]user: That's unexpected, but great to know. Do I still have to carry open health care related costs, which my current insurance doesn't cover?[NEWLINE]agent: Depending on your assigned priority group, you may have a copay for non-service-connected care.[NEWLINE][BOUNDARY][NEWLINE]user: And what if I'm part of a lower priority group?[NEWLINE]agent: In that case, you could lose your VA health care benefits in the future.[NEWLINE]user: That doesn't sound good. If I delay signing up, does that have any negative consequences?[NEWLINE]agent: Yes, you'll pay a penalty. This penalty gets bigger each year you delay signing up and you'll pay it every year for the rest of your life.[NEWLINE][BOUNDARY][NEWLINE]user: Ouch. Are you billing Medicare as well?[NEWLINE]agent: We don't bill Medicare or Medicaid, but we may bill Medicare supplemental health insurance for covered services.[NEWLINE][BOUNDARY][NEWLINE]user: Should I cancel my Medicare or continue to use it?
user: Are you allowed to use other health insurance along with the VA health care insurance?[NEWLINE]agent: Do you have other health insurance plans like Medicaid, Medicare, or TRICARE?[NEWLINE]user: Yes, I have medicare at this time.[NEWLINE]agent: You can use your Medicare as well as your VA health care benefits; we can help you learn more about this.[NEWLINE][BOUNDARY][NEWLINE]user: Why does the VA make me provide my health insurance coverage information?[NEWLINE]agent: The VA needs to bill your private health insurance for any care, supplies, or medicine we use to treat your non-service connected conditions, illnesses or injuries.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to use VA benefits for care?[NEWLINE]agent: You will need to get care from a VA medical center and we will cover care if we pre-authorize you for a non-VA hospital or care setting.[NEWLINE]user: Will I need to choose which benefits to use?[NEWLINE]agent: Yes, you will need to choose which benefits to use based on your situation.[NEWLINE]user: What if I do not want to keep my private insurance?[NEWLINE]agent: You would be without health coverage at that time.[NEWLINE]user: Could I save money if I drop my private health insurance?
user: Can I use VA health care with other forms of insurance?[NEWLINE]agent: Do you have a private insurance plan through an employer?[NEWLINE]user: Yes, I have private insurance through my job.[NEWLINE]agent: You can use your private insurance in conjunction with your VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have to pay out of pocket for services that aren't covered?[NEWLINE]agent: No, you won't have to pay any unpaid balance that is not covered by your health insurance provider.[NEWLINE]agent: Were you assigned to a priority group?[NEWLINE]user: No, not to my knowledge.[NEWLINE][BOUNDARY][NEWLINE]user: Will I lose my VA health care coverage if I'm in one of the lower priority groups?[NEWLINE]agent: Yes, you may lose these benefits in the future.[NEWLINE]user: Will my family still have coverage if I drop my private insurance plan?[NEWLINE]agent: No, they may not have coverage because we don't know if Congress will provide future funding to care for all of the veterans who are signed up for VA health care.[NEWLINE]user: Is all of my health information kept private?
user: asdfa[NEWLINE]agent: sdga[NEWLINE]user: Yes, I already have a insurance plan and medicare.[NEWLINE]agent: Alright. That's not a problem at all, you can use a VA health care benefit along with others plans.[NEWLINE][BOUNDARY][NEWLINE]user: If there is no problem, why do you need to know about that then?[NEWLINE]agent: We need that information, because we have to bill your private health insurance provider for any case, supplies or medicine we provide to treat you.[NEWLINE][BOUNDARY][NEWLINE]user: What I need to do to submit a restriction request?[NEWLINE]agent: For that, you are gonna need to go to your nearest VA health facility and have a private talk with the privacy officer.[NEWLINE][BOUNDARY][NEWLINE]user: There is needed any other request to get a health care for vets?[NEWLINE]agent: Not really. You don't need any other insurance to meet this requirement.[NEWLINE][BOUNDARY][NEWLINE]user: The health coverage is limited to some places?[NEWLINE]agent: Yes, that's right. That's were your medicare may pay for some other services you may need.[NEWLINE][BOUNDARY][NEWLINE]user: Why do you need all this information?
user: I have questions about health care and insurance.[NEWLINE]agent: Do you have health care coverage from private insurance, medicare, medicaid, or tricare?[NEWLINE]user: Yes[NEWLINE]agent: you can use VA health care benefits along with these plans.[NEWLINE][BOUNDARY][NEWLINE]user: Why does VA require me to provide information on my health insurance coverage (including coverage under a spouse s plan)?[NEWLINE]agent: We ask for this information because we have to bill your private health insurance provider for any care, supplies, or medicine we provide to treat your non - service - connected conditions illnesses or injuries that aren t related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: Am I guaranteed lifetime coverage with VA healthcare?[NEWLINE]agent: If you re in one of the lower priority groups,  you could lose your VA health care benefits in the future[NEWLINE][BOUNDARY][NEWLINE]user:  Does my current health insurance status affect whether I can get VA health care benefits?[NEWLINE]agent: No.s     Whether or not you have health insurance coverages  doesn t affect the VA health care benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: What about Medicare does it pay?
user: As a veteran, is there a way that I can qualify for more than one VA education benefit?[NEWLINE]agent: Yes, there are instances where you could qualify for more than one benefit from the VA scheme[NEWLINE]agent: Do you know if you are eligible for more than one education benefit?[NEWLINE]user: Yes, I have done some research and I think I do qualify[NEWLINE]agent: If you do qualify for more than one benefit, you need to decide which benefit you would prefer to receive, as the system does not l allow a person to receive benefits from more than one program at any one time[NEWLINE][BOUNDARY][NEWLINE]user: What are the criteria that are used to qualify under Category IV of the education benefits through the MGIB-AD program?[NEWLINE]agent: Some of the criteria are as follows; you must have entered full-time National Guard duty under title number 32, USC between July 1, 1985 and November 28, 1989 and you must also have chosen MGIB between October 9, 1996 and July 9, 1997[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I have hearing loss and I qualify for more than one VA education benefit?[NEWLINE]agent: For those with hearing loss, you must contact TTY 711[NEWLINE][BOUNDARY][NEWLINE]user: Is there a stipulation under the qualification rules for Category III regarding separation?[NEWLINE]agent: Yes, this states that you must have had your military pay reduced by $1,200 before separation[NEWLINE][BOUNDARY][NEWLINE]user: What criteria are there under Category IV in relation to active duty?
user: I want to know if I can qualify for two school benefits from the VA to help me pay for school[NEWLINE]agent: Yes, it is possible to have qualified for more than one education benefit[NEWLINE]agent: Are you eligible for more than one VA education benefit?[NEWLINE]user: yes, I wanted to get both to help me out[NEWLINE]agent: Okay, you will need to decide which one you want to receive because you can't receive benefits from more that one program at a time.[NEWLINE][BOUNDARY][NEWLINE]user: I was told I can get aid from the Montgomery GI Bill active duty because I have served over 3 years, is that true?[NEWLINE]agent: Yes, if you served continuously without a break for 3 years you could be eligible for the benefits but there are other factors that will need to be true for you to be eligible.[NEWLINE][BOUNDARY][NEWLINE]user: do you have a phone number the hearing disabled can use?[NEWLINE]agent: you can call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: would I qualify for this GI Bill if I was in the National Guard?[NEWLINE]agent: If you entered full-time National Guard duty under title 32, USC, between July 1, 1985, and November 28, 1989, and chose MGIB between October 9, 1996, and July 9, 1997 you could get benefits, but you would also need other things to qualify[NEWLINE][BOUNDARY][NEWLINE]user: what if I was on active duty on September 30, 1990?[NEWLINE]agent: It could help you qualify but you will need something else to be true also[NEWLINE][BOUNDARY][NEWLINE]user: and if I get benefits I can study whatever I want and you will give me aid?
user: Hello. I',m here because i'm planning to pursue some educational programs and heard about  the Montgomery Bill to help me pay for that. Would you mind to fill me in about how can i access that benefit?[NEWLINE]agent: It's really simple. The basics for getting the benefits are as follow: Making sure you program is approved by VA; then, apply for the benefits and lastly, Ask for your enrollment certification.[NEWLINE][BOUNDARY][NEWLINE]user: Okey. That sounds like pretty simple indeed. About that last point, the certification. Do i need to ask for it to someone in particular?[NEWLINE]agent: That's right. It can be a person in charge of your school's financial aid, VA registry, on admissions or even from counseling office.[NEWLINE]user: But that sounds like regular studies, what if i'm going after some training or going to be an apprentice?[NEWLINE]agent: If that so, then the certification may come from someone in your school's training, finance or human resources office.[NEWLINE][BOUNDARY][NEWLINE]user: O.k that's a relief to knowing that. I guess there will be a way to see what it will cost me all this, right?[NEWLINE]agent: There is, indeed. You can go for the link and check out the current payment rates.[NEWLINE][BOUNDARY][NEWLINE]user: Right, i'll check that later. Oh, how do i check if the program i want is approved by you?[NEWLINE]agent: That's very important question. You'll have to make sure to contact your school choice or make use of our online comparison tool to check if your program is approved by veterans affairs.[NEWLINE]agent: Is everything clear until this point or you still need more information about this topic?[NEWLINE]user: No, thanks, i think i get it.[NEWLINE]agent: Remember we are here to help you, If you have hearing loss, you can tell us and we'll help you out. Do you?[NEWLINE]user: Sorry, i was a little ashamed to admit it but yeah i have some hearing problems.
user: hello, I am in the Army and I want to know if I can qualify for more than one education benefit from the VA[NEWLINE]agent: Yes, it is possible to be qualified for more than one education benefit[NEWLINE]agent: Are you eligible for more than one VA education benefit?[NEWLINE]user: no just wanted to know if I could be[NEWLINE]user: do you guys have a TTY I can use?[NEWLINE]agent: If you have hearing loss you can call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: thank you,, and I also wanted to ask something else about school benefits.  what determines how much I can get for school?[NEWLINE]agent: we take into account such things as the type of educational program you choose, your MGIB-AD category classification, whether you qualify for a college fund or kicker, and a few other factors[NEWLINE][BOUNDARY][NEWLINE]user: Do I need a diploma or GED to qualify for the aid?[NEWLINE]agent: It would help you qualify but you can also have 12 hours of college credit in their place[NEWLINE][BOUNDARY][NEWLINE]user: and I need someone to certify my enrollment or do you do that?
user: What is the Montgomery GI bill Active Duty?[NEWLINE]agent: The Montgomery GI Bill Active Duty MGIB - AD can help you pay for education and training programs.[NEWLINE]agent: Have you served at least 2 years active duty?[NEWLINE]user: Yes[NEWLINE]agent: Great we can find out if you qualify for the MGIB-AD program.[NEWLINE][BOUNDARY][NEWLINE]user: Am I eligible for education benefits through the MGIB-AD program?[NEWLINE]agent:  You can get education benefits through this program if you were honorably discharged and you meet the requirements of one categories.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get my enrollment certified?[NEWLINE]agent: The certifying official may be someone in your school 's financial aid, Veterans affairs, registrar, admissions, or counseling office.[NEWLINE]agent: Do you need on-the-job training or an apprenticeship?[NEWLINE]user: Yes
user: Can I qualify for more than one VA education benefit?[NEWLINE]agent: Yes. You may qualify for more than one education benefit.[NEWLINE]agent: they chose it for more than one?[NEWLINE]user: yes[NEWLINE]agent:  you ll need to decide which to receive. You can t receive benefits under more than one program at a time[NEWLINE]user: and if i have hearing loss[NEWLINE]agent: llame a TTY: 711.[NEWLINE][BOUNDARY][NEWLINE]user: Category III of your registry which diploma should you have?[NEWLINE]agent: Have a high school diploma, GED, or 12 hours of college credit[NEWLINE][BOUNDARY][NEWLINE]user: What benefits can I get?[NEWLINE]agent:  You may get up to 36 months of education benefits. We ll pay the benefits monthly.[NEWLINE][BOUNDARY][NEWLINE]user: How much service do you have to have to qualify?[NEWLINE]agent: 3 years[NEWLINE][BOUNDARY][NEWLINE]user: How many credited hours do I have to have?
user: can you give me details of Montgomery GI Bill Active Duty[NEWLINE]agent: The Montgomery GI Bill Active Duty MGIB - AD can help you pay for education and training programs[NEWLINE]agent: you ve served at least 2 years on active duty[NEWLINE]user: yes[NEWLINE]agent: find out if you qualify for the MGIB - AD program[NEWLINE][BOUNDARY][NEWLINE]user: Am I eligible for education benefits through the MGIB-AD program?[NEWLINE]agent: You can get education benefits through this program if you were honorably discharged and you meet the requirements of one of the categories below[NEWLINE][BOUNDARY][NEWLINE]user: How much continuous service time does it take to have the benefit?[NEWLINE]agent:  3 years[NEWLINE]user: and if you don't have them?[NEWLINE]agent: could not opt for the service[NEWLINE][BOUNDARY][NEWLINE]user:  How can I use my MGIB-AD education benefits?