elplaguister/DTS_session_datasets huggingface dataset:
user: I need Information about transaction entries through Zip code and email entries[NEWLINE]agent: your address has changed?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user:  do not process your transaction online. Instead, follow the instructions to change your address[NEWLINE]agent: Instead, follow the instructions to change your address[NEWLINE][BOUNDARY][NEWLINE]user: But what if you only need to register for a short period of time?[NEWLINE]agent: You can download and print a temporary registration in PDF format that is valid for 10 days. We also attach a copy to your confirmation email. You will get your new registration document by mail within 10 days.[NEWLINE]user: When reporting an address change to the US postal service, I realized that it does not change in the DMV records.[NEWLINE]agent: but you can enter the new USPS address National Change of Address or NCOA address in this transaction[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to get a new license if my license is stolen?[NEWLINE]agent: Well, in fact you can get a free replacement. You must go to a police agency, and ask for the form MV-78B. I must remark that you will only get that form from police, not from DMV.[NEWLINE][BOUNDARY][NEWLINE]user: How do I renew my registration?[NEWLINE]agent:  refer to the sample registration documents.The registration class code for a boat is BOT[NEWLINE][BOUNDARY][NEWLINE]user: what are the insurance numbers[NEWLINE]agent: Last 4 digits of SSN. Enter the last four digits of your Social Security Number[NEWLINE]user: What is that information used for?[NEWLINE]agent: This information will be used only to help identify you for the transaction[NEWLINE][BOUNDARY][NEWLINE]user: If I submit a change of postal address online, and do not have a residence address registered with the DMV
user: I need Zip Code information and email entries[NEWLINE]agent: Has your address changed?[NEWLINE]user: yes[NEWLINE]agent:  do not process your transaction online. Instead, follow the instructions to change your address[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I believe that the information on my driving record abstract is incorrect?[NEWLINE]agent: You need to contact the DMV Call Center.[NEWLINE]user: How can i contact the DMV Call Center?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What about out of state courts suspensions and revocations on my lifetime driving records?[NEWLINE]agent: You can contact the DMV Call Center at [3]. About the suspensions and revocations in out of state courts, the address and phone numbers of associated courts will be recorded as provided by the issuing jurisdiction.[NEWLINE][BOUNDARY][NEWLINE]user: Does the word Header is a part of the abstract?[NEWLINE]agent: No. It is not part of the driving record abstract.[NEWLINE][BOUNDARY][NEWLINE]user: If i had done a conviction or forfeiture violation before, would the description appear at its section?
user: Hello I need information about Zip Code and Email Entries[NEWLINE]agent: ok, a question has your address changed recently?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: But if someone has recently changed their address, what should they do?[NEWLINE]agent: If your address has changed, please do not process your transaction online. Instead, follow the instructions to change your address.[NEWLINE][BOUNDARY][NEWLINE]user: I want to ask about DMV registration. My address has changed, how to process registration renewal?[NEWLINE]agent: Your mailing address on DMV files must be current. You can not change your address during the transaction. You can first change your address online and then renew.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. I'd really like to learn about on how to change the address during the transaction And in order to do so, I'll need an email address?[NEWLINE]agent: Yes, and Your email program must be able to receive emails from addresses that include the domain: dmv.ny.gov.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. I'd like to ask you another question. About the registration. Is it possible to renew my registration by mail?[NEWLINE]agent: Absolutely. You'll need to mail the bottom part of your registration renewal notice MV-3 or OP-3 to the address listed on that notice, as well as a personal check or money order payable to the Commissioner of Motor Vehicles for the fee.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you if is it necessary to update my residence address in my DMV records if I change my email?
user: Hello there. How are you doing? I came here because I wanted to find out more about the entry of addresses for DMV records.[NEWLINE]agent: Of course. You should know that New York State law requires you to report a change of residence to the DMV within 10 days.[NEWLINE]agent: Did you submit a mailing address change online, and do you NOT have a residence address on file with the DMV?[NEWLINE]user: No, I do have a residence address on file.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I've already gone through the basics. My questions are a bit more specific than that. For example, where do I find the number of a document?[NEWLINE]agent: The document number is 8 or 10 characters, and is printed on the lower right corner of your DMV photo document, or on the back for documents issues after January 29, 2014. The 8 character format is all numeric.[NEWLINE][BOUNDARY][NEWLINE]user: OK.  But now a question about accessing accident reports that I have already purchased online.  Why are you asking this question, though?  Would it have any effect if I had purchased the reports in the past week?[NEWLINE]agent: In that case you could access the reports again.[NEWLINE]user: And what would I do to access those reports?[NEWLINE]agent: You would enter the Report Confirmation Number displayed during the report purchase transaction and emailed to you in the transaction confirmation.[NEWLINE][BOUNDARY][NEWLINE]user: What conditions do I need to fulfill to order a copy of a accident report?
user: I came here because I have a few questions about those ZIP Code and Email Entries. Can you answer them for me?[NEWLINE]agent: Has your address changed?[NEWLINE]user: No, my address hasn't changed. Why?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Anyway, what if there are registrations in my name that aren't shown?[NEWLINE]agent: In that case you can enter the plate or registration number to add them to the list and change the address for those registrations.[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I need to ask about replacement of documents. Is there a case where I cannot replace the registration documents online?[NEWLINE]agent: Yes. For vehicles older than model year 1973, boats, snowmobiles or All-Terrain Vehicles ATVs.[NEWLINE][BOUNDARY][NEWLINE]user: What will be the steps if I want to update information on my registration because my address changed?[NEWLINE]agent: If your address has changed, do not process your transaction online. Instead, follow the instructions to change your address.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a specific time on when can I go to the office to process the information that needs to be change on my registration documents?[NEWLINE]agent: Yes, you'll need to check the local office hours, to make a reservation.[NEWLINE][BOUNDARY][NEWLINE]user: Are you aware of Online Manual Orders? Can I order manuals online?[NEWLINE]agent: Most DMV manuals are available online through the DMV Publications page. This includes the Online Driver's Manual and Study Guide with quizzes.[NEWLINE]user: Can I also order them in a bulk for my small company?
user: what are the registration renewal entry instructions[NEWLINE]agent: Vehicle Plate or Boat Registration Number. Enter the vehicle plate number or boat registration number from your registration renewal notice or your registration document. Enter only letters and numbers[NEWLINE]agent: you want to know the details For a boat registration number[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what are the registration renewal entry instructions[NEWLINE]agent:  Vehicle Plate or Boat Registration Number. Enter the vehicle plate number or boat registration number from your registration renewal notice or your registration document[NEWLINE]agent:  you need help?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If my address has changed?[NEWLINE]agent: do not process your transaction online. Instead, follow the instructions to change your address[NEWLINE][BOUNDARY][NEWLINE]user: Why couldn't you make the transaction?. And what will they do when I change my address to register a vehicle?[NEWLINE]agent: we also update the title certificate record   you do not need to request new DMV documents with your new address 2   updating your address for a traffic ticket does not update your address in other DMV records 3[NEWLINE][BOUNDARY][NEWLINE]user: If I went to the DMV, what forms of payment will be accepted?
user: We need drivers manuals[NEWLINE]agent: Okay, most DMV manuals are available online through the DMV Publications page. You can get the Online Driver's Manual and Study Guide with quizzes.[NEWLINE]agent: Did you want to get a bulk manual order for a public organization?[NEWLINE]user: no[NEWLINE]agent: Did you want a bulk manual order for a private organization?[NEWLINE]user: yes, we need about 40[NEWLINE]agent: There is a charge of $1.00 per manual for bulk orders and a minimum order of 25 manuals[NEWLINE][BOUNDARY][NEWLINE]user: That's fine. In relation to replacing. Is the situation just the same if my registration is stolen?[NEWLINE]agent: You must apply for a replacement by mail or at a DMV office. Click on the link here for lost or stolen plates [ 2 ] for more information.[NEWLINE]user: Also, for my request of registration, could I provide you with my email address so that you can send me an order confirmation?[NEWLINE]agent: Yes, the DMV will send you a confirmation of the transaction by email.[NEWLINE][BOUNDARY][NEWLINE]user: If I apply directly to DMV for the replacement of my plates, what payment methods will they accept?
user: How do I enter my registration renewal for my vehicle?[NEWLINE]agent: You should enter the vehicle plate number from your registration notice or document and should only enter letters and numbers.[NEWLINE]agent: Do you need to file a boat registration number?[NEWLINE]user: Yes, I have to file for a boat registration also.[NEWLINE]agent: You would have to exclude the letters NY and only enter the two other letters and four numbers.[NEWLINE][BOUNDARY][NEWLINE]user: see. Another question on change personal information. Can I change my name on the license?[NEWLINE]agent: To do that you will need go to a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question for my DMV profile update, what happens when I submit a change of address online?[NEWLINE]agent: Make sure you check the ones you want because the changes to DMV records are only for ones you checked online and it will show the drivers license, permit or non-driver ID DMV photo document and registration records to locate under your name.[NEWLINE][BOUNDARY][NEWLINE]user: One thing about when travelling, what do I bring with me to get my new ID?[NEWLINE]agent: We have a guide you can use to make sure you have to correct proofs of identification you need.[NEWLINE][BOUNDARY][NEWLINE]user: Another question for you regarding Address Entry for records. What if there are records in my name that I can't find or show?[NEWLINE]agent: All you need to do is enter the plate or registration number to include them to the list and change the address for those.[NEWLINE]user: What happens after my address change is processed?[NEWLINE]agent: There are links provided on the website to order replacement duplicate documents that show the new address and fees will apply for the duplicates.[NEWLINE]user: What if I select "No Change" for any photo documents or registrations?
user: I need details on how to provide proof of insurance[NEWLINE]agent: Is your driver's license or vehicle registration suspended due to a lapse in auto liability insurance coverage?[NEWLINE]user: yes[NEWLINE]agent: You can provide proof that you now have insurance online or by mail.[NEWLINE]user: Will the DMV verify my coverage with your insurance company?[NEWLINE]agent: the DMV will verify your coverage with your insurance company[NEWLINE][BOUNDARY][NEWLINE]user: By the way, if I want to get out of state insurance and keep my vehicle registered in New York, what could happen to my insurance coverage?[NEWLINE]agent: Your valid insurance coverage will lapse.[NEWLINE][BOUNDARY][NEWLINE]user: so, if I get a insurance for my vehicle in another state I may have troubles?[NEWLINE]agent: That's right. But you can send us a copy of this documents, to avoid any kind of sanction.[NEWLINE][BOUNDARY][NEWLINE]user: And what will happen if I don't send you that document?
user: can you give me details of proof of insurance[NEWLINE]agent: your driver license or your vehicle registration is suspended because of a lapse in automobile liability insurance coverage?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How to get a copy of your vehicle registration summary?[NEWLINE]agent: use the Request For Driving and/or Vehicle Record Information PDF MV-15[NEWLINE]user: If my insurance company does not verify or deny the information I submit[NEWLINE]agent:  your driver license and/or vehicle registration will be, or will remain, suspended or revoked[NEWLINE]user: how to create a MyDMV account?[NEWLINE]agent: You can order and immediately download your driving record abstract through MyDMV[NEWLINE][BOUNDARY][NEWLINE]user: you need written confirmation that the DMV cleared a suspension or revocation?
user: Hi I'm looking for information related to how to provide proof of insurance.[NEWLINE]agent: No problem. We are here to help you. Is your driver license or your vehicle registration suspended because of a lapse in automobile liability insurance coverage?[NEWLINE]user: Yes, I got suspended.[NEWLINE]agent: No problem. You can always provide proof that you now have insurance online or by mail.[NEWLINE][BOUNDARY][NEWLINE]user: So, if my vehicle is registered in New York, do I have to have insurance registered in the same state?[NEWLINE]agent: Yes, your vehicle must have New York State auto liability insurance coverage.[NEWLINE]user: Do I need to have insurance coverage for a motorcycle?[NEWLINE]agent: Yes, if you are going to use your motorcycle on a public road or highway, you must have insurance coverage.[NEWLINE][BOUNDARY][NEWLINE]user: What should I take into consideration for my liability insurance coverage?
user: My license was suspended because of a lapse in my insurance. How do I show proof of insurance to get my license back?[NEWLINE]agent: Was your vehicle registration suspended, as well?[NEWLINE]user: No, just my license.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a copy of my vehicle registration abstract?[NEWLINE]agent: After you set up your MyDMV account, you can use the Request for Driving and/or Vehicle Record Information PDF [7] MV-15 to obtain your vehicle registration abstract.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to provide proof of insurance online?[NEWLINE]agent: You will need to provide your inquiry or suspension order.[NEWLINE]user: Can I do this online?[NEWLINE]agent: Do you mean providing your proof of insurance online?[NEWLINE]user: Yeah.
user: Do I need to provide proof of insurance?[NEWLINE]agent: Is your drivers license or your registration suspended because of lapse of automobile insurance?[NEWLINE]user: Yes, my drivers license is suspended because of lapse of insurance.[NEWLINE]agent: Some good news is you can provide proof that you now have insurance  online or by mail.[NEWLINE][BOUNDARY][NEWLINE]user: Can I send a copy of my insurance identification card to DMV or should it be just the original document?[NEWLINE]agent: You can submit a copy or even a fax as long as the DMV barcode reader can read and scan the barcode, otherwise, the DMV will not accept your card.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do to register my vehicle if I already have my insurance?[NEWLINE]agent: Once you have your insurance, the insurance company must show proof of insurance.[NEWLINE][BOUNDARY][NEWLINE]user: How many names can there be in the vehicle registration?[NEWLINE]agent: 1 or 2 names on a registration registrants.[NEWLINE][BOUNDARY][NEWLINE]user: What kind of insurance do I need to register my vehicle?[NEWLINE]agent: New York law requires that you have auto liability insurance coverage with a minimun amount of liability coverage of $10,000 for property damage for a single accident.[NEWLINE][BOUNDARY][NEWLINE]user: Can there be 2 different names in the vehicle registration?
user: I have my insurance and wanted to notify you[NEWLINE]agent: Was your driver license suspended because of a lapse in automobile liability insurance coverage?[NEWLINE]user: no, but don't you need to know I have it[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: who are you checking with? Don't I have to tell you about my insurance first, what will you do after I send you proof of my insurance?[NEWLINE]agent: We will verify your coverage with your insurance company[NEWLINE][BOUNDARY][NEWLINE]user: what if I do it by phone?[NEWLINE]agent: Do you mean you want to provide proof by phone?[NEWLINE]user: no, not send proof or anything but like give you my info that you can check on or maybe just go take the proof myself[NEWLINE]agent: Did you want to provide proof at a DMV office?[NEWLINE]user: yeah, just go down and take my documents with me
user: Hi there. I need some advice about to the documents need to proof a insurance.[NEWLINE]agent: Sure, no problem. Has your vehicle registration or license be suspended due a lapse in automobile liability insurance coverage?[NEWLINE]user: Yes it has.[NEWLINE]agent: Well, no problem. You can now provide proof of your insurance cover online or by mail.[NEWLINE][BOUNDARY][NEWLINE]user: O.k., that's very useful. What do I need to provide the proof online?[NEWLINE]agent: You will need some documents, for example, you will need the inquiry or suspension order from the dmv.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to pay by mail?[NEWLINE]agent: Follow the instructions in your suspension order. Send the bottom of the order along with a certified check, personal check, or money order made payable to the Motor Vehicle Commissioner for the fine[NEWLINE][BOUNDARY][NEWLINE]user: and how much should i pay if my insurance term is 90 days?[NEWLINE]agent: If your insurance term is 90 days, you can pay a total fine of $ 900 $ 8 per day for the first 30 days = $ 240; plus $ 10 per day for 31 days at 60 = $ 300; plus $ 12 per day on days 61 - 90 = $ 360 and not delivering your dishes; or you must turn in your plates and complete a 90 day registration suspension[NEWLINE][BOUNDARY][NEWLINE]user: Could you tell me what is the main theme?
user: I need help with proving I have insurance[NEWLINE]agent: Was your driver license or vehicle registration suspended because of a lapse in automobile liability insurance coverage?[NEWLINE]user: not yet but it looks like it will be if I don't send in proof[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how can I proof I have insurance by phone? can I smartphone it in?[NEWLINE]agent: Did you want to provide proof by phone or at a DMV office?[NEWLINE]user: no, I would rather do it online but I can do it by phone or go in if I have to[NEWLINE]agent: Okay, do you have a MyDMV account?[NEWLINE]user: no[NEWLINE]agent: Would you like help creating a MyDMV account?[NEWLINE]user: yes, but in another visit when I have more time[NEWLINE]user: can I get my driving record from you?
user: What happens if I get a traffic ticket in another state?[NEWLINE]agent: the Violations was in motion?[NEWLINE]user: yes[NEWLINE]agent:  Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska, California, Michigan, Montana, Oregon or Wisconsin[NEWLINE][BOUNDARY][NEWLINE]user: Could you also tell me what the non-driver identification is?[NEWLINE]agent: it includes issue date and expiration date[NEWLINE][BOUNDARY][NEWLINE]user: What about the standard drivers license?[NEWLINE]agent: a standard drivers licence only shows suspensions and revocations for 4 years from the date the suspension or revocation ended.[NEWLINE][BOUNDARY][NEWLINE]user: what happens if the court is out of state?[NEWLINE]agent: the court's address and phone number are recorded by the issuing jurisdiction[NEWLINE][BOUNDARY][NEWLINE]user: what if the information on my driving record is wrong?[NEWLINE]agent: you will need to contact your local DMV if you suspect that your driving record contains incorrect information.[NEWLINE]user: null[NEWLINE]agent: the information for the DMV call centre is at the top of the driving record.[NEWLINE][BOUNDARY][NEWLINE]user: what if there is a change in the class/privileges?
user: What happens if I get a traffic ticket in another state?[NEWLINE]agent: the Rape was in motion?[NEWLINE]user: yes[NEWLINE]agent: Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska, California, Michigan, Montana, Oregon or Wisconsin. Your license will remain suspended until you answer the ticket.[NEWLINE][BOUNDARY][NEWLINE]user: Would there be an issue if I failed the test?[NEWLINE]agent: No problem if you fail your test.[NEWLINE]user: What happens if I fail my non-commercial license road test?[NEWLINE]agent: Your learner permit remains valid until the expiration date.[NEWLINE]user: What if my learner permit expires before my next road test?
user: Hello, I would like to know what happens if I receive a traffic ticket in another state?[NEWLINE]agent: was the violation carried out in motion?[NEWLINE]user: Yes[NEWLINE]agent: Your New York State driver's license will be suspended if you do not respond to a ticket for a traffic violation in any state except Alaska, California, Michigan, Montana, Oregon, or Wisconsin. Your license will remain suspended until you respond to the ticket.[NEWLINE]user: Does the New York State DMV record convictions out of state?[NEWLINE]agent: The New York State DMV does not record out-of-state convictions for traffic violations by New York State noncommercial licensed drivers, except for traffic offenses committed in the provinces of Ontario and Quebec in Canada.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. I would also like to know how to record out-of-state convictions. Can my 15-year-old cousin also drive with a permit?[NEWLINE]agent: Your cousin can not drive in New York State, even if they have a permit or license issued by another state.[NEWLINE][BOUNDARY][NEWLINE]user: does my learner permit allow me to drive in New Jersey?[NEWLINE]agent: You might be able to drive outside New York State with your NY State junior learner permit or junior driver license if it is allowed by the laws of the other state.[NEWLINE][BOUNDARY][NEWLINE]user: what about the other way around, can someone who is 17 and has a learner permit from New Jersey drive in New York?