elplaguister/DTS_session_datasets huggingface dataset:
user: I need help with a license suspension[NEWLINE]agent: A suspension means your driver license is taken away for a period of time before it is returned.[NEWLINE][BOUNDARY][NEWLINE]user: I know what it means.  Now tell me how I can proof that my license is not suspended anymore?[NEWLINE]agent: You can order a certified copy of your driving record so you can proof that DMV removed your suspension,[NEWLINE][BOUNDARY][NEWLINE]user: ok good, now, i'm 18 years old, with respect to presenting and taking a practical exam, is there a problem with the age?[NEWLINE]agent: Just to verify, Are you under 18 years old?[NEWLINE]user: Yes i am under 18 years old[NEWLINE]agent: After you get your learners permit you have to wait 6 months. Then you can schedule  your road test[NEWLINE][BOUNDARY][NEWLINE]user: What happens if i am late for my test?[NEWLINE]agent: We would prefer you are on time, if you are late you may need to reschedule[NEWLINE][BOUNDARY][NEWLINE]user: What if a test may be cancelled due to weather or road conditions?[NEWLINE]agent: For your convenience check the DMV cancellations beforehand to find out if you may need to reschedule[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail my test?
user: Hi. I'm searching some information related to how to pay a suspension fee.[NEWLINE]agent: Sure, no problem. A suspension means your driver license or privilege has be taken away for a period of time before it is returned.[NEWLINE][BOUNDARY][NEWLINE]user: Great. Can I pay this fee online, or I need to go in person to a office?[NEWLINE]agent: Yes, you can pay online. You just will need to provide your name or dmv id number client id number.[NEWLINE][BOUNDARY][NEWLINE]user: I can pay the suspension fee before the suspension period is over, right?[NEWLINE]agent: Yes, you can do do that. Once is done, we will send your license within 3 business days after the suspension period ends.[NEWLINE][BOUNDARY][NEWLINE]user: I understand.  May I ask another question about getting an accident report?  Will I be able to find access to accident reports that I have already purchased online?[NEWLINE]agent: Yes, you can do that.[NEWLINE]user: Once I get access to the report what will I be able to do?[NEWLINE]agent: You'll be able to access to the reports again, enter the confirmation number displayed during the report purchase transaction and emailed to you in the transaction confirmation.[NEWLINE][BOUNDARY][NEWLINE]user: I can get access to to the dmv records?[NEWLINE]agent: Yes, you can access to them too.[NEWLINE][BOUNDARY][NEWLINE]user: This process can be done by mail too, right?
user: Hello I need information about Suspension Termination Fee Payment[NEWLINE]agent: A suspension means that your driver's license or driving privilege is taken away from you for a period of time before it is returned. There are two types of suspensions[NEWLINE][BOUNDARY][NEWLINE]user: And after I pay, will my license be restored?[NEWLINE]agent: Your payment does not guarantee that we will restore your driver's license. There may be other problems with your registration. It is your responsibility to know if your driver's license or driving privilege is valid before driving a motor vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Another point to consider is the regular and lifetime abstracts sent by mail. What would I need if I want to order one by mail?[NEWLINE]agent: If you wish to obtain your abstract by mail, you'll need a completed Request for DMV Records PDF [ 11 ] MV-15 and a photocopy of your proof of identity.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask about suspension termination fee.[NEWLINE]agent: A suspension means your driver license or privilege to drive is taken away for a period of time before it is returned. There are two types of suspensions. Definite suspension. definite suspension has a clear beginning and end date. 1 The suspension termination fee for a definite suspension is currently $50 2, unless the suspension was for breaking the NYS Zero Tolerance alcohol law. The suspension termination fee for this offense is $100.  What is the definition of a permanent suspension?[NEWLINE][BOUNDARY][NEWLINE]user: and can i pay by mail?[NEWLINE]agent: In some cases only, you can pay by mail.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if my license was mailed?[NEWLINE]agent: Once you pay the suspension termination fee, please wait 3 business days after the suspension period ends and then use our photo ID submission status service[NEWLINE]agent: do you have a definitive suspension?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: and how much must be paid if the effective date of your suspension order is before July 6, 2009?
user: Hello I need information about How to Pay Suspension Termination Fee[NEWLINE]agent: A suspension means that your driver's license or driving privilege is taken away from you for a period of time before it is returned. There are two types of suspensions.[NEWLINE]user: How many types of suspension are there?[NEWLINE]agent: There are two types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, I'll look into it. Listen, I went for it myself, but I was curious for the sake of a friend. Where she can find more information about the pre-licensing certificate?[NEWLINE]agent: Very simple. Just need to tell her to check the Prepare for your Road Test document. There she'll find out all the info she wants to know, as the fee she must pay, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, i'll tell her. uh, i don't want to think about it, but, what happens if i fail may test?[NEWLINE]agent: I understand your concerns. In that case, you'll be able to keep using your learner permit until you get another road test.[NEWLINE]user: Ok,but what if my permit expires before that? Can i get a new one and not miss my test?
user: how Pay suspension termination fee?[NEWLINE]agent: A suspension means your driver license or privilege to drive is taken away for a period of time before it is returned. There are two types of suspensions[NEWLINE][BOUNDARY][NEWLINE]user: how is he Pay online[NEWLINE]agent: How to pay a final suspension online?[NEWLINE]user: yes[NEWLINE]agent: your name or DMV ID Number Client ID Number from your NYS driver license, learner permit or non - driver photo ID card see sample driver license[NEWLINE][BOUNDARY][NEWLINE]user: By the way, to obtain the Identification of non-driver of reduced fee or 'No fee', What documents should I bring and present at the DMV?[NEWLINE]agent: You must bring an original copy of proof of your eligibility to get a reduced fee.[NEWLINE]user: What is my fee if I receive Supplemental Security Income SSI and I am 60 years old?[NEWLINE]agent: If you are 60 years old,, your fee is $ 6.50.[NEWLINE][BOUNDARY][NEWLINE]user: I am somewhat busy and prefer to renew my Standard by mail. There is a problem with that?
user: as I request at the DMV office if I also want to change to an enhanced or REAL ID[NEWLINE]agent:  If you have a Standard license and want to change to a REAL ID or Enhanced while adding your veteran status[NEWLINE]user: what else do i need to do?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how can i use the mail[NEWLINE]agent: Sends a completed Application for Permit, Driver License or Non - Driver ID Card pdf MV-44[NEWLINE]user: If you requested that the veteran indicator be added to your non-driver license, permit, or identification and you were charged a document fee[NEWLINE]agent:  you are entitled to a refund for the fee[NEWLINE][BOUNDARY][NEWLINE]user: if I am a qualified US military veteran who was honorably discharged I can get[NEWLINE]agent: you can have the word " Veteran " printed on the upper left hand of your photo document. There is no additional fee for the veteran status designation on your document, but all regular transaction fees will apply[NEWLINE][BOUNDARY][NEWLINE]user: if i need a refund[NEWLINE]agent: A law has been enacted that permits us to refund a fee paid by a veteran in order to place a veteran indicator on their DMV document. You do n't need to request a refund or visit a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: what are the crosses to demonstrate an honorable discharge
user: I'm a veteran and I need information about obtaining a REAL ID license.[NEWLINE]agent: Have you yet applied for a REAL ID?[NEWLINE]user: No, I haven't yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have to pay to have the Veteran indicator added to my license?[NEWLINE]agent: No, you are not required to pay a fee. If, by chance, you are charged a document fee, you are entitled to a refund.[NEWLINE][BOUNDARY][NEWLINE]user: Can I change my license to a REAL ID and add my veteran status online?[NEWLINE]agent: No, this has to be done at a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm charged the fee for putting my veteran status on my license, how do I get the refund?[NEWLINE]agent: If you are charged a fee, you will receive a letter and a refund check from NY state.[NEWLINE][BOUNDARY][NEWLINE]user: Where will the veteran indicator be placed on my license?
user: How do I send the application for Veteran status designation by mail?[NEWLINE]agent: You would have to send a completed Application for Permit, driver license or non-driver ID card.[NEWLINE]agent: Did you apply to have the Veteran Indicator added to your license, permit or non-driver ID and charged a document fee?[NEWLINE]user: No, I was not charged a document fee.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to change my standard license to a REAL ID while adding my veteran status?[NEWLINE]agent: You would have to come into a DMV office for that change.[NEWLINE][BOUNDARY][NEWLINE]user: Another question about my request on DMV, what happens if I don't have any letterhead?[NEWLINE]agent: You can send the request on your monthly statement.[NEWLINE]user: and can I write a check with the outstanding balance?[NEWLINE]agent: of course If there is a remaining balance in your account, you can write a refund check, or you can transfer the balance to another escrow account you have with the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I am interested in subscribing to this service?
user: Hello, I would like to know if I must submit proof of an honorable discharge to submit an application?[NEWLINE]agent: want to know what the acceptable tests are?[NEWLINE][BOUNDARY][NEWLINE]user: and can i request by mail?[NEWLINE]agent: of course you can Submit a full Permit Application, Driver's License or Driverless ID card pdf MV-44[NEWLINE]agent: When requesting your veteran indicator, was I charged a fee?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I was discharged before January 1, 1950?[NEWLINE]agent: use an honorable discharge form WD AGO 53, WD AGO 55, WD AGO 53 - 55, NAVPERS 553, NAVMC 78PD or NAVCG 553, or an "Enlisted Separation Document[NEWLINE][BOUNDARY][NEWLINE]user: Now I'd like to ask a completely unrelated question. Could you tell me what are the insurance requirements a TNC driver needs?[NEWLINE]agent: Sure. TNC companies will ensure that TNC drivers understand and have the required insurance.[NEWLINE]agent: Are you interested in being a TNC driver?[NEWLINE]user: Yes, I'm very interested
user: I want to get an ID card that has the word VETERAN on it, so what do I have to show to let you know I'm a veteran?[NEWLINE]agent: We accept a U.S. Department of Defense Form DD-214 that indicates an honorable discharge.  If you don't have one I can tell you what other documents we accept as proof.[NEWLINE][BOUNDARY][NEWLINE]user: will I have to keep proving my service everytime I have to do business with the DMV?[NEWLINE]agent: After you receive the veteran designation, it will automatically be on all of your future DMV documents when you replace or renew.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more details about it?[NEWLINE]agent: Just click more info for the other details or informations.[NEWLINE]user: Wow, now that is a great topic. Can you suggest another topic?[NEWLINE]agent: Yes. More Info.[NEWLINE][BOUNDARY][NEWLINE]user: That just blows my mind. Let's talk about more information then. What if my license is expired? What can I do about that?[NEWLINE]agent: You can renew if the facility certificate or Inspection Station license expired within the last six months.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also renew a license before it expires? In advance?[NEWLINE]agent: Yes. You can renew it if the facility certificate Inspection Station license will expire within the next 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: Great. What do I need to renew it online?
user: I want help with the new IDs and I want 'veteran' added to it[NEWLINE]agent: Okay, so you have a Standard license and want to change to a REAL ID or Enhanced license and you want to add your veteran status?[NEWLINE]user: I don't have a drivers license just an ID[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do we get a refund for the fee you charge when we get our license?[NEWLINE]agent: Yes, if you applied to have the Veteran Indicator added to your license and were charged a document fee, you are entitled to a refund for the fee.[NEWLINE]user: So you charge us then we submit a request for a refund?[NEWLINE]agent: You won't need to request a refund.  Each eligible customer will get a letter and refund check from New York State.[NEWLINE][BOUNDARY][NEWLINE]user: can I use an NA form 13038 to prove I'm a veteran so I can get my veteran license?[NEWLINE]agent: Yes, we accept a Certification of Military Service, NA FORM 13038, that indicates a discharge that is either "honorable"  or "under honorable conditions" as proof.[NEWLINE][BOUNDARY][NEWLINE]user: why are you giving refunds on the license fees?
user: I want to get more information before I go to the DMV and get the Veteran label on my new license[NEWLINE]agent: Do you have a Standard license and want to change to a REAL ID or Enhanced while adding your veteran status?[NEWLINE]user: no, don't need the enhanced or real anything I just want a license that has the veteran label on it[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and I want to know who you are giving refunds to for the veteran licenses, can I get one?[NEWLINE]agent: If you applied to have the Veteran Indicator added to your license, permit or non-driver ID and were charged a document fee, you are entitled to a refund for the fee[NEWLINE]user: did you overcharge them and are now giving refunds?[NEWLINE]agent: A law has been enacted that permits us to refund a fee paid by a veteran when they had a veteran indicator placed on their DMV document.[NEWLINE][BOUNDARY][NEWLINE]user: how do I know if my license is standard, enhanced, or real ID?[NEWLINE]agent: If your license was issued before October 30, 2017 and is not Enhanced, you have a Standard document.[NEWLINE][BOUNDARY][NEWLINE]user: can I ask for the enhanced ID online?
user: Hey, how you doing?. I heard that you can get your veteran status printed on your license. How come?[NEWLINE]agent: Indeed, you can have that. All you need to do is to provide proofs that you has been honorably discharged. You can use Form DD-214 from U.S. Department of Defense.[NEWLINE][BOUNDARY][NEWLINE]user: That's great. Is there any charge or fee to pay if i do this?[NEWLINE]agent: Not at all. I you apply and were charged a document fee, then you're entitled to a refund for the fee you paid.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. I'd like to ask you another question. Is it also possible for me to pick up Lyft passengers in NYC?[NEWLINE]agent: No, not unless you are separately authorized by the New York City Taxi & Limousine Commission[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to work for a rideshare here in NYC?[NEWLINE]agent: You can contact one of the New York State licensed TNC companies[NEWLINE][BOUNDARY][NEWLINE]user: could I pick up Lyft customers in a taxi cab?[NEWLINE]agent: No, the TNC Act prohibits taxis from being used as  TNC vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: what kinds of insurance would I need if I'm working for a ridesharing company?[NEWLINE]agent: The TNC company you work for will help you with the required insurance.[NEWLINE]agent: Are you interested in becoming a TNC driver or just looking for information?
user: I have some questions about obtaining a REAL ID.[NEWLINE]agent: Will you be adding a veteran status to your REAL ID?[NEWLINE]user: Yes, I will be.[NEWLINE]agent: Great. You will have to apply for this at your local DMV office.[NEWLINE]user: What do I need to bring with me?[NEWLINE]agent: You will need to bring your proof of honorable discharge and proofs of identification.[NEWLINE][BOUNDARY][NEWLINE]user: I was charged a document fee when I applied to have the Veteran Indicator put on my license, do I have to pay again?[NEWLINE]agent: No. Not only will you not have to pay another fee, you qualify for a refund of the original fee.[NEWLINE][BOUNDARY][NEWLINE]user: I'm still curious to learn more about the DMV. Is it possible for me to take the Escort driver Certification exam at any office that offers this service?
user: hello I need information about Fees for a learner's permit and driver's license[NEWLINE]agent: The fee for your first New York State license or driver's license, or a new license or permit after a revocation, depends on your age when you apply and where you live.[NEWLINE]agent: do you live in the MCTD[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: Residents of which counties must pay the MCTD fee for the Metropolitan Public Transportation District?[NEWLINE]agent: between counties are the Bronx, Kings Brooklyn, New York Manhattan, Queens[NEWLINE][BOUNDARY][NEWLINE]user: What kind of license can non-New York residents get?[NEWLINE]agent: You can drive in New York State with a valid driver's license from another state or country. You do not need to apply for a New York State driver's license unless you become a New York State resident.[NEWLINE]user: and would you need to have an international license?[NEWLINE]agent: If you have a driver's license from another country, you don't need to have an International Driving Permit, but it is useful. The permit verifies in multiple languages that you have a valid driver's license. Police officers who cannot read the language of their foreign driver's license will be able to read the permit.[NEWLINE][BOUNDARY][NEWLINE]user: and what if my license was issued outside the US?[NEWLINE]agent: You must apply for a new original New York State driver's license at a DMV office. See Get a driver's license[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a New York State learner's permit or one issued in another state?[NEWLINE]agent: must follow New York State permit restrictions[NEWLINE][BOUNDARY][NEWLINE]user: and consider themselves the students, residents of new york?
user: can you give me information about the Fees for a learner's permit and driver's license[NEWLINE]agent:  The fee for your first New York State driver license or permit, or a new license or permit after a revocation, depends on your age when you apply and where you live[NEWLINE]agent: do you live in the MCTD[NEWLINE]user: not[NEWLINE]agent: you want to know the MCTD rate[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: details of the Fee to replace a driver's license[NEWLINE]agent:  The fee to replace a driver license or learner permit is $ 17.50[NEWLINE][BOUNDARY][NEWLINE]user: ok, all this information is valuable, one last question, is it possible that they give me the license in some other address that is not on the list?
user: Hello I need information about Fees for a learner's permit and driver's license[NEWLINE]agent: of course The fee for your first New York State license or driver's license, or a new license or permit after a revocation, depends on your age when you apply and where you live.[NEWLINE]agent: do you live in the MCTD[NEWLINE]user: Yes[NEWLINE]user: What does the total rate include?[NEWLINE]agent: The driver's license application fee[NEWLINE][BOUNDARY][NEWLINE]user: How can I get the new document from this service?[NEWLINE]agent: you may choose to get your new dmv photo document with the icons immediately[NEWLINE][BOUNDARY][NEWLINE]user: any fees for the adventures custom plates?[NEWLINE]agent: no online ordering is possible[NEWLINE]user: when do motorcycle classes renew?[NEWLINE]agent: motorcycle classes renew every 1 year[NEWLINE][BOUNDARY][NEWLINE]user: how do i take advantage of this easy new service?
user: Please, give me some info about fees for a learner permit and driver license.[NEWLINE]agent: The fee for your first New York State driver's license, or a new license or permit after a revocation, depends on your age when you apply and where you live. The total fee includes the driver license application fee.[NEWLINE]agent: Are you living in the MCTD?[NEWLINE]user: No, not there.[NEWLINE]agent: Do you know that the total fee includes the Metropolitan Commuter Transportation District MCTD fee?[NEWLINE]user: Yes, I knew that already[NEWLINE][BOUNDARY][NEWLINE]user: What is the MCTD fee?[NEWLINE]agent: Ok. The residents of these counties must pay a Metropolitan Commuter Transportation District MCTD fee[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to learn more about the DMV. How will I demonstrate that I am a resident if I continue to pay taxes in Canada?[NEWLINE]agent: Normally, a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.[NEWLINE]user: I've been here 3 months and I got a ticket the other day. I still use my Ontario driver's license, how does that affect me?[NEWLINE]agent: A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver license or vehicle registration. If you contest thew ticket, the judge will examine your evidence of intent and decides according to the law.[NEWLINE]user: There's no date on my license of when I got it, what do I do?
user: what's the fee for a license?[NEWLINE]agent: The fee for your first New York State driver license or permit, or a new license or permit after a revocation, depends on your age when you apply and where you live.[NEWLINE]agent: Do you live in the Metropolitan Commuter Transportation District?[NEWLINE]user: no[NEWLINE]agent: Did you need to know anything about the  Metropolitan Commuter Transportation District fee?[NEWLINE]user: maybe later[NEWLINE]user: is there an application fee?[NEWLINE]agent: Yes, there is a driver license application fee[NEWLINE][BOUNDARY][NEWLINE]user: I do have another question for you pertaining to restrictions that are related to a driver's vision.  What is a teloscopic lenses restriction?[NEWLINE]agent: Teloscopic lenses are much more powerful than normal glasses or contact lenses. If you need these type of lenses, the restriction will be placed on your license.[NEWLINE][BOUNDARY][NEWLINE]user: Why does the print date of the vision test report matter?[NEWLINE]agent: The print date is important because vision test reports with a print date of 9/03 or earlier are valid for 6 months after the date of the test. Whereas those with a print date of 9/03 or later, may be valid for 6 months or 12 months.[NEWLINE]user: Can I provide proof that I don't need corrective lenses online?[NEWLINE]agent: Yes. Your proof can be submitted electronically by your vision care provider, if they are enrolled in the DMV Online Vision Registry.[NEWLINE][BOUNDARY][NEWLINE]user: Can my Vision Test Report be done in Spanish?