elplaguister/DTS_session_datasets huggingface dataset:
user: How do I renew my driving school license?[NEWLINE]agent: Your application for renewal of a Driving School License must be submitted between 30 and 60 days before the license expires the expiration date is printed on your license[NEWLINE]agent: Are you currently in the renewal process?[NEWLINE]user: No[NEWLINE]user: How do I renew if my school gave me the pre-licensing course?[NEWLINE]agent: You must attach a Signature Authorization List - Pre - Licensing Course MV-278.6[NEWLINE][BOUNDARY][NEWLINE]user: What if my license expires?[NEWLINE]agent: You must immediately stop operating your driving school business. Your school will not be licensed to operate. Any services you provide through your driving school license including Instructor Certificates, account to DMV s online road test appointment scheduling system, and authorization to order Pre - Licensing Course Completion Certificates will be terminated[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to include anything else?[NEWLINE]agent: You must attach a Signature Authorization List - Pre - Licensing Course MV-278.6[NEWLINE][BOUNDARY][NEWLINE]user: Can I continue my course whilst waiting for the renewal?
user: Hello I would like to renew my driver's license, when is the right time to do so?[NEWLINE]agent: Renewal of a Driving School License must be performed between 30 and 60 days before the expiration date as seen on your license.[NEWLINE]agent: Would you like to begin the renewal process?[NEWLINE]user: No I'm not ready yet.[NEWLINE]user: I see that I have to provide a list of my driving school's vehicles, is that really necessary?[NEWLINE]agent: Yes it is a requirement.[NEWLINE]user: Alright I guess, what else do I need to provide?[NEWLINE]agent: You must also submit a Signature Authorization List - Pre - Licensing Course if your school provides the Pre-licensing Course.[NEWLINE][BOUNDARY][NEWLINE]user: What if my Driving School License is already expired? Can I still renew or will I get into trouble?[NEWLINE]agent: The license can be renewed up to 6 months after the previous license expires BUT operating the school without a new License will be an infraction that could result in a $1000 fine and/or future denial of a Driving School license.[NEWLINE][BOUNDARY][NEWLINE]user: Does my signature Authorization List need to be submitted?
user: How do I renew my license?[NEWLINE]agent: Your application for renewal of a Driving School License must be submitted between 30 and 60 days before the license expires.[NEWLINE]agent: Are you in the renewal process?[NEWLINE]user: Yes, I am.[NEWLINE]agent: You must provide updated information about your driving school including Driving School Renewal Application form MV-522, proof of Worker's Compensation form C-105.2 or U-26.3/[NEWLINE][BOUNDARY][NEWLINE]user: What if my Driving School License has expired?[NEWLINE]agent: You must immediately stop operating your driving school business.  Your school will not be licensed to operate.[NEWLINE][BOUNDARY][NEWLINE]user: What are Driving School License?[NEWLINE]agent: Driving School Licenses are issued to businesses that qualify to operate a driving school.  They are renewed for 2 years.  The license must be renewed before the expiration date shown on the license if the driving school wants to continue to operate the business.[NEWLINE][BOUNDARY][NEWLINE]user: What if my school uses vehicles for instruction?[NEWLINE]agent: You must attach a list of Driving School Vehicles, MV-527.[NEWLINE][BOUNDARY][NEWLINE]user: Can I renew if my license has expired?
user: How do I renew?[NEWLINE]agent: Your application for renewal of a Driving School License must be submitted between 30 and 60 days before the license expires.[NEWLINE]agent: Are you in the process of renewing?[NEWLINE]user: No not at this time.[NEWLINE]user: How do I get my expiration date?[NEWLINE]agent: It is printed on your license.[NEWLINE]agent: What if my school uses vehicles for instruction?[NEWLINE]user: Yes my school uses vehicles for instruction.[NEWLINE]agent: You must attach a List of Driving School Vehicles-MV-527[NEWLINE]user: What about pre-licensing?[NEWLINE]agent: You must attach a Signature Authorization List-Pre-Licensing Course, MV-278.6[NEWLINE][BOUNDARY][NEWLINE]user: How long are licenses renewed for?
user: What do I need to renew my Driving School license?[NEWLINE]agent: It needs to be done 30-60 days prior to expiration.[NEWLINE]agent: Do you have updated information about your school?[NEWLINE]user: Yes, everything is updated.[NEWLINE]agent: Then you need your Driving School Renewal Application, Proof of Workers Compensation form, and Disability Benefits Coverage form.[NEWLINE]user: What if we provide the Pre-licensing course?[NEWLINE]agent: Then you need to attach a Signature Authorization List- Pre-licensing Course.[NEWLINE]user: What about if we use vehicles for instruction?[NEWLINE]agent: You need to attach a List of Driving School Vehicles.[NEWLINE]user: Which form is that?[NEWLINE]agent: MV-278 6[NEWLINE][BOUNDARY][NEWLINE]user: What if my license expired?[NEWLINE]agent: You must stop operating.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else?
user: I have a problem I'd like to report[NEWLINE]agent: What is a DMV regulated automotive business you wish to report?[NEWLINE]user: Yes I want to report a business[NEWLINE]agent: The DMV regulates all repair shops, inspection stations, dealers, junk and salvage vendors, and other automotive related businesses in New York State[NEWLINE][BOUNDARY][NEWLINE]user: How do I place a complaint against a DMV regulated automotive business?[NEWLINE]agent: Report here and the case will be sent to an Automotive Facilities Inspector for a formal investigation and possibly a hearing  Depending on the complaint this process could take several weeks to several months to resolve[NEWLINE]user: What happens if a resolution to my liking is not reached?[NEWLINE]agent: Y can file a complaint by submitting a Vehicle Safety Complaint Report PDF VS-35 along with any supporting documents to the DMV Consumer & Facilities Services Complaint Unit.To submit electronically, download the complaint report available at the link above to your personal device  Attach and then email the completed report as well as any supporting documents.[NEWLINE]user: What do I do if the facility does not have a current registration[NEWLINE]agent: There are limitations on any fines and penalties that may be recovered. For additional information on the investigation and hearing process, please see our What to Expect if You File a Complaint Against a DMV Regulated Business[NEWLINE]user: I have an NYS Lemon Law complaint[NEWLINE]agent: Please see Lemon Law Complaints. Once your complaint has been filed, a Consumer Services Representative CSR from DMV will be assigned to handle your complaint[NEWLINE][BOUNDARY][NEWLINE]user: How do I contact you
user: I'm having an issue with a DMV regulated business.[NEWLINE]agent: Is it a regulated, automotive business?[NEWLINE]user: Yes, it is.[NEWLINE]agent: All automotive related businesses are regulated by the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: How can I lodge a complaint against a DMV regulated business?[NEWLINE]agent: After you file the complaint, a representative from the DMV will be assigned to handle it.[NEWLINE]user: What happens if the busoiness isn't registered?[NEWLINE]agent: There are limits on fines and penalties that can be given to unregistered businesses.[NEWLINE]user: What happens if the CSR can't get my complaint resolved?[NEWLINE]agent: The case will be given to an Automotive Facilities Inspector for a formal investigation.[NEWLINE]user: What should I do if I can't resolve the issue with the business?[NEWLINE]agent: Submit a Vehicle Safety Complaint Report to the DMV Consumer and Facilities Services Complaint Unit.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out more about complaints?
user: I need help with regulating an automotive business.[NEWLINE]agent: What type of business is it?[NEWLINE]user: I need help figuring out it it's DMV regulated.[NEWLINE]agent: DMV regulates automotive businesses.[NEWLINE]user: How do I get it regulated?[NEWLINE]agent: Visit your local DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What's considered a lemon law complaint?[NEWLINE]agent: You can look up lemon law complaints, and see if you should file.[NEWLINE]user: Does the company need my registration?[NEWLINE]agent: Yes, if not then there will be limited fines.[NEWLINE]user: Can I file the complaint?[NEWLINE]agent: Submit a vehicle safety complaint report.[NEWLINE]user: How do I get started?[NEWLINE]agent: Contact the management of the company.[NEWLINE]agent: Do you want to file electronically?
user: I have an issue with the DMV regulated automotive business[NEWLINE]agent: is this concerning repair shops, inspection stations, dealers, junk and salvage vendors, and other automotive related businesses in New York State[NEWLINE]user: no, none of those[NEWLINE][BOUNDARY][NEWLINE]agent: do you need to file a complaint against a DMV regulated automotive business?[NEWLINE]user: yes I do[NEWLINE]agent: have you tried to resolve the issue with management?[NEWLINE]agent: If no satisfactory resolution is reached then you can file a complaint[NEWLINE]user: no, not that[NEWLINE]agent: If there is another problem you can file a complaint electronically[NEWLINE]user: I would like to do that[NEWLINE]agent: To submit electronically, download the complaint report to your personal device Attach and then email the completed report as well as any supporting documents[NEWLINE]user: okay, but what if it is a lemon law complaint?[NEWLINE]agent: file a Lemon Law Complaint.Once your complaint has been filed a Consumer Services Representative CSR from DMV will be assigned to handle your complaint[NEWLINE]user: I send everything I have?
user: I would like to lodge a complaint about an automative business, how do I proceed?[NEWLINE]agent: Is the business an automotive related business? and is the business located in New York State?[NEWLINE]user: Not really, no.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you tried to resolve the question with the owner already?[NEWLINE]user: Well no because the owner is forever unreachable it seems.[NEWLINE]user: Who handles the investigation and how long does it take usually?[NEWLINE]agent: Generally an Automotive Facilities Inspector will launch a formal investigation and a hearing might also take place. This process can take several weeks to several months to resolve, depending on on the nature of the complaint.[NEWLINE]user: Where do I lodge my Complaint?[NEWLINE]agent: The address is:Complaint UnitBureau of Consumer & Facility ServiceDepartment of Motor VehiclesP.O. Box 2700-ESPAlbany[NEWLINE][BOUNDARY][NEWLINE]user: Can I have a list of what types of businesses are covered by the DMV regulation?[NEWLINE]agent: It covers repair shops, inspection stations, dealers, junk and salvage vendors, and other automotive related businesses in New York State[NEWLINE][BOUNDARY][NEWLINE]user: And what if I don't agree with the outcome? Can i lodge a further complaint?
user: I need to report a problem with a DMV regulated automotive business.[NEWLINE]agent: Are you sure it is a DMV regulated business?[NEWLINE]user: No, I am not.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know how to file a complaint against a DMV regulated automotive business?[NEWLINE]user: No I do not.[NEWLINE][BOUNDARY][NEWLINE]user: How do I contact?[NEWLINE]agent: If you have questions about the complaint process you can contact the DMV Complaint Unit at 1-518-474-8943.[NEWLINE]user: What are the hours I can call?[NEWLINE]agent: Office hours are Monday-Friday, 8:15am to 4:15pm.[NEWLINE][BOUNDARY][NEWLINE]user: What is regulated by the DMV?[NEWLINE]agent: The DMV regulates all repair shops, inspection stations, dealers, junk and salvage vendors, and other automotive related businesses in New York State.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get information on the investigation and hearing process?
user: There is an issue with the automotive business Smith automotive[NEWLINE]agent: Did you alredy file a claim?[NEWLINE]user: I have yet to do so[NEWLINE][BOUNDARY][NEWLINE]agent: First we suggest to resolve the issue with the management[NEWLINE]user: that did not work[NEWLINE]user: Ok, so sorry to hear that. you must submit a Vehicle Safety Complaint Report PDF [ 2 ] VS-35 along with any supporting documents to the DMV Consumer & Facilities Services Complaint Unit.[NEWLINE]agent: download the complaint report available at the link above to your personal device.[NEWLINE]user: Will copies of them work?[NEWLINE]agent:  Copies of work orders and invoices are proof of your attempts to resolve the problem.2[NEWLINE]user: can I email them?[NEWLINE]agent:  Attach and then email the completed report as well as any supporting documents to[NEWLINE]user: What is the new york lemon law?
user: I need to change my address[NEWLINE]agent: Are you reporting a change of address for your business?[NEWLINE]user: Yes[NEWLINE]agent: You must complete a Statement of Ownership and/or Permission to Use Place of Business pdf VS-19[NEWLINE]user: Where can I get the form[NEWLINE]agent: You can also call the DMV Office of Vehicle Safety and Clean Air at 1 - 518 - 474 - 4653 to get the form, or call 1 - 518 - 474 - 0919 to get more information[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I also have an Inspectation Station License?[NEWLINE]agent: please see Inspection Station Cap Information[NEWLINE]user: What happens if the new location was previously registered as a repair shop?[NEWLINE]agent: You must provide the Facility number or name of that shop. This may be accepted as proof of zoning[NEWLINE][BOUNDARY][NEWLINE]user: Do I need the same forms to do that?[NEWLINE]agent: Yes. You can also call the DMV Office of Vehicle Safety and Clean Air at 1 - 518 - 474 - 4653 to get the form, or call 1 - 518 - 474 - 0919 to get more information[NEWLINE][BOUNDARY][NEWLINE]user: If I want to ammend or replace my documents, can I mail them?
user: I need to ammend a registration[NEWLINE]agent: To amend the registration or get a replacement duplicate document for your current Repair & Body Shop[NEWLINE]user: Can I use any body shop?[NEWLINE]agent: you must submit the Request for Business Amendment / Duplicate Certificate pdf MV-253 G[NEWLINE][BOUNDARY][NEWLINE]user: Where can I call for more info[NEWLINE]agent: You can call the DMV Office of Vehicle Safety and Clean Air at 1 - 518 - 474 - 4653 to get the form, or call 1 - 518 - 474 - 0919 to get more information[NEWLINE][BOUNDARY][NEWLINE]user: What if I have an Inspection Station License[NEWLINE]agent: Please see Inspection Station Cap Information.[NEWLINE][BOUNDARY][NEWLINE]user: I need to report a change of address for my business[NEWLINE]agent: You must complete a Statement of Ownership and/or Permission to Use Place of Business pdf VS-19[NEWLINE]user: What form do I need to register a change of address[NEWLINE]agent: The form is Statement of Ownership and/or Permission to Use Place of Business pdf VS-119[NEWLINE][BOUNDARY][NEWLINE]user: What form do I need to amend my registration?
user: Hello, I  have a body shop and moved it to other address. What can I do for a new licence?[NEWLINE]agent: Did you report that to us?[NEWLINE]user: Oh no, not yet[NEWLINE]agent: Ok so, you must preparea Statement of Ownership and/or Permission to Use Place of Business pdf[NEWLINE]user: Is there anything else?[NEWLINE]agent: You can take form by calling DMV Office of Vehicle Safety and Clean Air.[NEWLINE]user: Can you tell me the number of that place?[NEWLINE]agent: Ok please write. 1 - 518 - 474 - 4653[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else I must do?[NEWLINE]agent: Yes. your shop must also have Certificate of Occupancy.. For that please provide the Facility number of your shop[NEWLINE][BOUNDARY][NEWLINE]user: What is your mail adress?[NEWLINE]agent: For Consumer & Facility Services Application: NYS DMV Bureau of Consumer & Facility Services Application Unit P.O.s  Box 2700 Albany,s NY 12220 - 0700[NEWLINE][BOUNDARY][NEWLINE]user: and finally anything else?
user: I need to make a change of address[NEWLINE]agent: Do you want to report a change of business address?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]user: What if the new location was previously registered as a repair shop?[NEWLINE]agent: Please provide the Facility number or name of that shop. This may be accepted as proof of zoning[NEWLINE]user: What happens if I have an Inspection Station License?[NEWLINE]agent: Please see Inspection Station Cap Information for more details[NEWLINE][BOUNDARY][NEWLINE]user: Where can I call to get more information?[NEWLINE]agent: You can also call the DMV Office of Vehicle Safety and Clean Air at 1 - 518 - 474 - 4653 to get the form, or call 1 - 518 - 474 - 0919 to get more information[NEWLINE][BOUNDARY][NEWLINE]user: How long will it take to receive the replacement docs?[NEWLINE]agent: You will receive a replacement document in the mail in approximately 5 to 7 business days[NEWLINE][BOUNDARY][NEWLINE]user: How long does it take to process the application?[NEWLINE]agent: It will take 6 to 8 weeks for us to process your application[NEWLINE]user: What form do I need to report a change of address?
user: how to amend or replace a business license?[NEWLINE]agent: to amend the registration or get a replacement duplicate document for your current repair & body shop. does this apply to you?[NEWLINE]user: how do i amend the registation or get replacement duplicate document?[NEWLINE]agent: you must submit the request for business amendment / duplicate certificate pdf.[NEWLINE][BOUNDARY][NEWLINE]user: what if i have a certificate of occupancy?[NEWLINE]agent: please see inspection station cap information[NEWLINE]user: what if i change my address?[NEWLINE]agent: please provide the facility number or name of that shop. this may be accepted as proof[NEWLINE][BOUNDARY][NEWLINE]user: how do i report a change of address for my business?[NEWLINE]agent: you must complete a statement of ownership and/or permission to use place of business pdf.[NEWLINE][BOUNDARY][NEWLINE]user: what if i have a certification of occupancy?[NEWLINE]agent: please see inspection cap information[NEWLINE][BOUNDARY][NEWLINE]user: how else can i contact the dmv?
user: Hi, Can you help me. I want to change my body shop adress.[NEWLINE]agent: Hi. Just body shop or is repair shop included?[NEWLINE]user: No just body shop. We don't repair things except auto body.[NEWLINE][BOUNDARY][NEWLINE]user: We are moving to another street corner. What should we do?[NEWLINE]agent: First you must fill Statement of Ownership and/or Permission to Use Place of Business pdf[NEWLINE][BOUNDARY][NEWLINE]user: The place we are moving to was a body shop also. Is it important thing?[NEWLINE]agent: Yes please give the Facility number or name of that shop. It may be accepted as proof of zoning[NEWLINE]user: Do we need any other documents?[NEWLINE]agent: Yes you may need Certificate of Occupancy or local license.[NEWLINE]agent: Do you have an Inspection Station License?[NEWLINE]user: Yes I think, I have
user: I'm enquiring about theft[NEWLINE]agent: Has your ATV been stolen?[NEWLINE]user: Yes[NEWLINE]agent: you should immediately report the theft to the police[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my ATV has studded tires?[NEWLINE]agent: You may only use studded tires in the following situations: In a tree nursery or planting in a manner which damages or destroys growing stock or creates a substantial risk of damage or destruction. Within 100 feet of a dwelling between midnight and 6 A.M. at a speed greater than necessary to keep the ATV moving. While pulling a person on skis, a toboggan, sleigh, sled or trailer, unless the device is attached to the ATV by a tow - bar or other rigid connection[NEWLINE][BOUNDARY][NEWLINE]user: What happens after reporting my ATV stolen to the police?[NEWLINE]agent: Surrender the registration documents to your local motor vehicle office[NEWLINE][BOUNDARY][NEWLINE]user: When can I use studded tires?[NEWLINE]agent: You may only use studded tires in the following situations: In a tree nursery or planting in a manner which damages or destroys growing stock or creates a substantial risk of damage or destruction. Within 100 feet of a dwelling between midnight and 6 A.M. at a speed greater than necessary to keep the ATV moving. While pulling a person on skis, a toboggan, sleigh, sled or trailer, unless the device is attached to the ATV by a tow - bar or other rigid connection[NEWLINE]user: Can I use an ATV to carry passengers?[NEWLINE]agent: You cannot operate an ATV under the following conditions: At a speed too fast for existing conditions or potential hazards, in a careless, reckless or negligent manner or while intoxicated or impaired by alcohol or drugs[NEWLINE][BOUNDARY][NEWLINE]user: What ages can operate an ATV?[NEWLINE]agent: Children aged 10 to 15 can only operate an ATV under adult supervision.[NEWLINE][BOUNDARY][NEWLINE]user: What proof of ID do I need?
user: I want to know about operating ATVs on private land[NEWLINE]agent: Do you want to operate your ATV only on private lands?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: First of all, you must have the permission of the land owner or lessee.[NEWLINE]user: Anything else I need to know?[NEWLINE]agent: after getting the permission, you should not drive your ATV beyond the boundaries of the property and respect andy restriction or request from the owner. You could lose your permission to ride on private property by littering, causing damage to the property or driving carelessly.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I have an accident with my ATV?[NEWLINE]agent: In case of an accident, you must give your name and address, and the name and address of the ATV owner and its plate number, to any injured person or the owner of any damaged property or the police. You also must show the proof of insurance to the person claiming to have suffered damage or injuries.[NEWLINE]user: What if I can't locate the owner of the damaged property?[NEWLINE]agent: In that case, you must provide the information to the police as soon as possible.[NEWLINE]user: Do I have to report any damage to the property immediately, or there is a limit?[NEWLINE]agent: In case the estimated damage is at least 600$, you have to report the damage immediately to the police.[NEWLINE][BOUNDARY][NEWLINE]user: Ok now, what is the required equipment for an ATV?[NEWLINE]agent: two of the required equipment are to have the brakes in good condition and that the ATV is in good operating condition and meets federal standards.[NEWLINE][BOUNDARY][NEWLINE]user: can I cross a highway with my ATV?
user: Who is allowed to operate an ATV?[NEWLINE]agent: Anyone over 16 can operate an ATV.  People under 16 can with restrictions.[NEWLINE]agent: Are you between 10 and 15?[NEWLINE]user: My son is.  WHat restrictions will he have?[NEWLINE]agent: He would need to be supervised by an adult.[NEWLINE][BOUNDARY][NEWLINE]user: When do I need to register my ATV?[NEWLINE]agent: You must register your ATV before you take delivery.[NEWLINE][BOUNDARY][NEWLINE]user: Are there regsistration fees?[NEWLINE]agent: There is a plate fee of $12.50, then a registration fee of $12.50 per year.[NEWLINE][BOUNDARY][NEWLINE]user: Are there special restrictions for riding an ATV?[NEWLINE]agent: There are laws regarding ATV riding.[NEWLINE][BOUNDARY][NEWLINE]user: Do ATVs need to be registered?[NEWLINE]agent: Yes, they have to be registered with the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Can an ATV be operated anywhere?