elplaguister/DTS_session_datasets huggingface dataset:
user: I'm interested in a work-study job, but how long would I need to work?[NEWLINE]agent: Undergraduate and graduate students with work-study jobs will work part-time on or off campus while enrolled.[NEWLINE][BOUNDARY][NEWLINE]user: I understand. Does that mean I'll work on or off campus?[NEWLINE]agent: Both.[NEWLINE]agent: Do you want to work on campus?[NEWLINE]user: Yes, that'd be great.[NEWLINE]agent: In that case you'll usually work for your school.[NEWLINE][BOUNDARY][NEWLINE]user: Can I access certain information about the school? I'd like to see if there have been any complaints about the school.[NEWLINE]agent: You have a few options: you can contact your local Better Business Bureau, your state higher education agency or you could also check with the consumer protection division of your state attorney general's office. Another way to check is to make an enquiry with the agency that licences or accredits the school to see if it meets the required standards that are expected[NEWLINE][BOUNDARY][NEWLINE]user: What if I worked somewhere other than campus?[NEWLINE]agent: Then your employer will usually be a private nonprofit organization or a public agency, and the work performed must be in the public interest.[NEWLINE][BOUNDARY][NEWLINE]user: Will I be able to work while studying?
user: I want to get a federal work-study job, so I wanted to get some information about it.[NEWLINE]agent: Of course. Undergraduate and graduate students with work-study jobs will work part-time on or off campus while enrolled.[NEWLINE]user: Alright. What else can you tell me about federal work-study jobs?[NEWLINE]agent: They are administered by schools participating in the Federal Work-Study Program.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn about federal grants. What is the concept of a grant repayment?[NEWLINE]agent: Your school will notify you if you have repay part of your grant and from that point, you will have 45 days to either pay that portion of the grant back in full or enter into a satisfactory repayment arrangement[NEWLINE]user: What happens if I enter into a satisfactory repayment arrangement?[NEWLINE]agent: In that case,  the school may assign the debt to ED for collection or may keep the debt and allow you to make payments directly to the school[NEWLINE]user: Can you repeat what happens if I enter into a satisfactory repayment arrangement?[NEWLINE]agent: Sure. As I said before, Your school will notify you if you have repay part of your grant and from that point, you will have 45 days to either pay that portion of the grant back in full or enter into a satisfactory repayment arrangement[NEWLINE]agent: Have you carried out one of the options described above?[NEWLINE]user: Yes, I did it.
user: I came here to learn more about work-study jobs. Can you please tell me more about those?[NEWLINE]agent: Of course.Undergraduate and graduate students with work-study jobs will work part-time on or off campus while enrolled.[NEWLINE]user: What else can you tell me about work-study jobs?[NEWLINE]agent: They are administered by schools participating in the Federal Work-Study Program. Check with your school's financial aid office to find out if your school participates.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding study-abroad program, I'm wondering what kind of assistance I can request?[NEWLINE]agent: You can get that information at the institution.[NEWLINE][BOUNDARY][NEWLINE]user: What student aid can you request for international studies?[NEWLINE]agent: Many international schools are offering help to students.[NEWLINE][BOUNDARY][NEWLINE]user: If you give me the help, what is the payment system?[NEWLINE]agent: The process involves electronically transmitting from the United States Treasury to the designated bank of the international school.[NEWLINE]agent: Also, if there is money left it is transferred to your account.[NEWLINE]user: What does this procedure consist of?
user: I need some work study know how[NEWLINE]agent: Okay, undergraduate and graduate students with work-study jobs will work part-time on or off campus while enrolled at school.[NEWLINE][BOUNDARY][NEWLINE]user: do we get to work for private businesses?[NEWLINE]agent: You might be able to. Some schools might have agreements with private for-profit employers for work-study jobs, but these jobs must be relevant to your course of study.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of course of study. What are the different types of grants offered[NEWLINE]agent: The U.S. Department of Education(ED) offers a variety of federal grants to students attending colleges or career schools.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I need to repay a grant?[NEWLINE]agent: Your school is responsible for notifying you, if you need to repay part your grant. You will then have 45 days to repay the grant or enter into a repayment arrangement.[NEWLINE]agent: Are you currently entered into a repayment arrangement for a grant?[NEWLINE]user: No, I'm not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do all grants have to either be partially or fully repaid?
user: Hi. Well, I'm having some problems right now and I would like to know if there is a way that I can stop paying my student loan for a time.[NEWLINE]agent: Sure. Is so sad to know about you are having troubles right now. But the a loan forbearance is an option that allows you to stop making payments for a while, but is better if you find out first if this is the best option for you or if you have the chance to do smaller payments.[NEWLINE]agent: Have you considered this possibilities?[NEWLINE]user: No, I have not. But is a good advice.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: And what happens if I don't pay the interest on my student loan, by the way?[NEWLINE]agent: This might become into a higher amount of money you will need to repay over the life of your loan.[NEWLINE][BOUNDARY][NEWLINE]user: Are you familiar with the Repayment Plan? Is it possible for me to make changes to my information for my income-driven repayment plan?[NEWLINE]agent: Do you have an increase in family size or a decrease in your income?[NEWLINE]user: No, I have not had a an increase in family size or decrease in income.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I apply for an income-driven repayment plan?
user: Hi there. I'm looking information related to forbearance.[NEWLINE]agent: Would you like to know the requirements for a mandatory forbearance?[NEWLINE]user: Sound interesting, but I would like to know about it later.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know a little more about the debt burden, can you tell me about that?[NEWLINE]agent: Sure, the total amount you own each month for all the federal student loans you received is 20 percent or more of your total monthly gross income.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of having enough Social Security credits. There are also various services available, right?[NEWLINE]agent: Your school's financial aid office must have that information[NEWLINE][BOUNDARY][NEWLINE]user: Another question about loan forgiveness for students? Is there currently a moratorium in place as a result of the virus outbreak?[NEWLINE]agent: Yes, that's right. This will allow you to temporarily stop making your monthly loan payments.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the Student Loan. What are my options for deferring payments on my student loan?[NEWLINE]agent: If you are eligible you may be able to temporarily suspend your payment but it would be advisable to consider paying the interest that accrues during that period.[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing I like to ask about forbearance. What happens if you do an internship or residency in medicine or dentistry?[NEWLINE]agent: You'll be serving an internship or resident program and you meet specific requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Is possible to keep the eligibility requirements for the for the forbearance when the period of application is over?
user: How would I go about requesting a forbearance?[NEWLINE]agent: Most forbearances are not automatic and you need to submit a request to your student loan servicer and you must provide your servicer with documentation to show that you meet the requirements for the forbearance you are wanting.[NEWLINE]agent: Do you know what to do certain types of forbearance?[NEWLINE]user: Yes, I am aware I need to show documentation for certain types of forbearance.[NEWLINE]agent: That is great that you know you would need to show documentation for eligibility.[NEWLINE]user: One more thing about  documentation for eligibility. What happens if I fail to re-certify for my income-driven repayment plan in a timely manner.[NEWLINE]agent: You would be removed for the income-driven repayment plan and your monthly normal amount would probably increase  if you miss the recertification time.[NEWLINE][BOUNDARY][NEWLINE]user: What would be the different payment periods?[NEWLINE]agent: Under all four plans, any remaining loan balance is forgiven if your federal student loans are not paid in full at the end of the repayment period.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question on Duration of a General Forbearance. What is the duration of a general forbearance?[NEWLINE]agent: Do you know there are three programs in which you can use a forbearance?[NEWLINE]user: No, i didn't know that.[NEWLINE]agent: Will you be experiencing a hardship when your current forbearance expires?[NEWLINE]user: Yes, I will still be experiencing a hardship.[NEWLINE]agent: Then you will be able to request another general forbearance and a limit of three years on it.[NEWLINE][BOUNDARY][NEWLINE]user: What is the reason a general forbearance would be called another name.
user: What happens with a Mandatory Forbearance?[NEWLINE]agent: Do you meet the requirements for a mandatory forbearance?[NEWLINE]user: Yes, I am eligible for a mandatory forbearance.[NEWLINE]agent: In a mandatory forbearance, your loan servicer is required to grant the forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: I have a question about the types of loans eligible for deferment, what will happen if I stop making payments and my deferral has not yet been approved?[NEWLINE]agent: Actually, your loan will become what we call delinquent and you may be considered into default.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am in the military service or post-active duty, can I get a student deferment?[NEWLINE]agent: Would you like to know Are you eligible for deferment because you are in the military?[NEWLINE]user: Yes, I am in the military.[NEWLINE]agent: Are you on active duty right now?[NEWLINE]user: Yes, I am active duty military.[NEWLINE]agent: Then you may be eligible for the deferment for military service.[NEWLINE][BOUNDARY][NEWLINE]user: Why would I have to complete DirectPlus Loan request for deferment?
user: sdfgf[NEWLINE]agent: Sure, but first you need to know that there are two kinds of forbearance: general and mandatory.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. What is the general one?[NEWLINE]agent: It's applies if you can not able to make our payments, but under certain circumstances. For example, are you having financial difficulties?[NEWLINE]user: Oh, I see. But no, I'm not having issues of that kind right now.[NEWLINE]agent: OK. Are having extra medical expenses?[NEWLINE]user: No, not at all, lucky for me.[NEWLINE]agent: Alright. And then, there is any change on your job or in employment?[NEWLINE]user: No, not at all.[NEWLINE]agent: OK. Are there any other reason that could have influences to ask for a forbearance?[NEWLINE]user: Not that I can mention right now.[NEWLINE]agent: If that's the case, you can be elected for a forbearance, if you don't have a value reason.[NEWLINE][BOUNDARY][NEWLINE]user: It's okay. Now, after so much thinking about the plans, Request a Plan. What is the IDR plan?[NEWLINE]agent: You must first request the IDR plan.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern for the Income-Driven Repayment Plan. How long would it take to repay the loan?
user: Hello, what can you tell me about teacher loan forgiveness?[NEWLINE]agent: If you are performing teaching service that would qualify you for teacher loan forgiveness.[NEWLINE][BOUNDARY][NEWLINE]user: Great. What is the duration of mandatory forbearances?[NEWLINE]agent: Mandatory forbearances may be granted for no more than 12 months at a time.[NEWLINE]agent: Are you continuing to meet the eligibility requirements for the forbearance when your current forbearance period expires?[NEWLINE]user: Yes, probably.[NEWLINE]agent: Then you may request another mandatory forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: What is the next step after applying and qualifying for an Income-Driven Repayment Plan successfully?[NEWLINE]agent: Once you have applied your federal loan servicer will let you know regarding your eligibility and, if you qualify, what you loan payment amount will be.[NEWLINE][BOUNDARY][NEWLINE]user: Another question for you regarding on Income-Driven Repayment Plan, and how do I request for mandatory forbearance?[NEWLINE]agent: Most types of forbearance are not automatic you need to submit a request to your student loan servicer, often using a form. For some types of forbearance, you must provide your student loan servicer with documentation to show that you meet the eligibility requirements for the forbearance you are requesting.[NEWLINE][BOUNDARY][NEWLINE]user: Will we get assistance with deferment of student loan payments, due to the Corona Virus and work loss?
user: Can you explain how eligibility for a forbearance works, please?[NEWLINE]agent: There are two main types of forbearance: general and mandatory.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I can request a forbearance?[NEWLINE]agent: Are you experiencing financial difficulties?[NEWLINE]user: No, all is fine with my finances.[NEWLINE]agent: Do you have medical expenses?[NEWLINE]user: No, I'm healthy.[NEWLINE]agent: Was there a change in employment?[NEWLINE]user: No, my work is the same as before.[NEWLINE]agent: Do you fulfill any other reasons acceptable to your loan servicer?[NEWLINE]user: Yes, I do.[NEWLINE]agent: Then you should be able to get a general forbearance. A general forbearance is sometimes called a discretionary forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: I'm guessing that's what will happen. Can you tell me what a servicer can do?[NEWLINE]agent: Sure. As you probably know already, they are related to loans management, so in a formal way, they are companies that we assign to handle the billing and other services on your federal student loan on our behalf. That service is done without any cost for you.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, yeah, and that could be bad. Can you give me an alternative to that, then?
user: Hello there. Can you please explain how I can request a forbearance? I'm not doing so well financially at the moment.[NEWLINE]agent: Most types of forbearance are not automatic. You need to submit a request to your student loan servicer, often using a form.[NEWLINE]user: Are there any other procedures I have to go through for certain types of forbearances?[NEWLINE]agent: Yes. For some types of forbearance, you must provide your student loan servicer with documentation to show that you meet the eligibility requirements for the forbearance you are requesting.[NEWLINE][BOUNDARY][NEWLINE]user: How long does a general forbearance last?[NEWLINE]agent: Are you inquiring for a loan made under one of the three programs?[NEWLINE]user: Yes, I am.[NEWLINE]agent: In that case a general forbearance may be granted for no more than 12 months at a time.[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing about general forbearance. Is there any assistance available for military personnel?[NEWLINE]agent: Are you on active military service at the moment?[NEWLINE]user: No I am not.[NEWLINE]agent: Have you completed any military service at all?[NEWLINE]user: No I have never done any military service.
user: I've heard that Student Aid has been hit by scams recently. I'd like to know more please.[NEWLINE]agent: Help is freely available to avoid student aid scams and protect your identity while searching for scholarships, filling out the Free Application for Federal Student Aid FAFSA form, managing your loans, and giving information to schools and lenders.[NEWLINE]user: What specifically should I be looking out for?[NEWLINE]agent: One thing to beware of is Student Loan Debt Relief Companies. We have a section on that.[NEWLINE][BOUNDARY][NEWLINE]user: Before graduating, what should I keep in mind when I want to create an account?[NEWLINE]agent: You should make sure all your contact information is correct.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to consolidate my loans?[NEWLINE]agent: If you consolidate your loans could take longer than 10 years to pay off.[NEWLINE][BOUNDARY][NEWLINE]user: Is it good to review my federal loan history before I graduate or leave school?[NEWLINE]agent: Yes, you should always review your federal student loan history and you can do this by logging in to "My Federal Student Aid" and you need to creat an FSA ID you have don't have one.[NEWLINE]agent: Did you know what to look for when reviewing your information?
user: I think I might have been contacted by a scam company.[NEWLINE]agent: Did you divulge personal information about your student loan?[NEWLINE]user: You I didn't but it looks suspicious and that's just not right.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how Student Loan Debt Relief Companies work?[NEWLINE]user: Yes that would be helpful.[NEWLINE]agent: Student loan debt relief companies are private companies that provide or claim to provide student loan management services for a fee. Often these companies are charging for services you can easily manage yourself.[NEWLINE]agent: Have you stopped paying your loans?[NEWLINE]user: No I haven't.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: There must be companies that I can trust with this, no?[NEWLINE]agent: Certainly, you can refer to this list of trusted companies that work with ED to provide student loan services.[NEWLINE]user: Am I eligible for Student Loan Forgiveness Program?[NEWLINE]agent: Generally, you are required to repay your student loan, but in certain situations, your loan may be forgiven, canceled, or canceled[NEWLINE][BOUNDARY][NEWLINE]user: perfect, another question I have regarding the transfer of loans, what would be the procedure to make a transfer of my loan to another administrator?
user: what can happen to my info if I'm not careful?[NEWLINE]agent: Did you want to know how to reduce your risk of identity theft when applying for aid?[NEWLINE]user: nope[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to change your FSA ID password?[NEWLINE]user: yes I do[NEWLINE]agent: You will need to log in to your account using your username and password. Then go to your account settings and you will be able to make changes to your account information.[NEWLINE][BOUNDARY][NEWLINE]user: What information can you give me about Coverdell savings? What benefit does it give me?[NEWLINE]agent: The Coverdell Education Savings Account  allows up to $2,000 a year to be put aside for a student’s education expenses.[NEWLINE][BOUNDARY][NEWLINE]user: what other tax credits do you have?[NEWLINE]agent: Two tax credits help offset the costs of college by reducing the amount of your income tax; The American Opportunity Credit  and The Lifetime Learning Credit.[NEWLINE]agent: Do you file a tax return?[NEWLINE]user: I don't file
user: help me with student info being stolen, cause I'm worried[NEWLINE]agent: Would you like to know how to reduce your risk of identity theft when applying for financial aid?[NEWLINE]user: not for financial aid, all my info you have[NEWLINE][BOUNDARY][NEWLINE]agent: You can protect yourself by having a strong password on your FSA ID.  Do you need help changing your FSA ID password?[NEWLINE]user: no I know how[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how the Department of Education keeps your information safe?[NEWLINE]user: yes that'll help with my concerns[NEWLINE]agent: We value the privacy of your personal information. The information you share with us goes through a process called encryption. Encryption uses a mathematical formula to scramble your data into a format that is unreadable to a hacker.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about the rising costs of higher education. Is it possible to get any tax credits for higher education costs?[NEWLINE]agent: Yes, two tax credits are available to help with the costs of tuition, fees, books, supplies, or equipment of college.[NEWLINE]agent: Do you not file a tax return?
user: Is there really student aid scams I need to avoid?[NEWLINE]agent: Yes, you should avoid student aid scams and protect your identity while looking for scholarships and FAFSA.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way to identify student loan scams?[NEWLINE]agent: Some of the scams that have been reported and should be looked out for are phone calls, emails, letters, text offering relief from federal student loans and warning them the forgiveness ends soon.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. One more question about Qualified Tuition Programs, do all schools participate in this?[NEWLINE]agent: To find out if the school you plan to attend participates in a 529 plan you can ask the financial aid or admissions staff.[NEWLINE][BOUNDARY][NEWLINE]user: are there any tax credits?[NEWLINE]agent: There are two tax credits that help with the costs of college by reducing the amount of your income tax[NEWLINE]agent: Did you miss filing a tax return?[NEWLINE]user: no I did file[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what's the most I can get as a tax credit?
user: I need some advice how to avoid student aid scams.[NEWLINE]agent: Of course. Avoid student aid scams and protect your identity while searching for scholarships, filling out the Free Application for Federal Student Aid (FAFSA) form, managing your loans, and giving information to schools and lenders. FREE help is available.[NEWLINE][BOUNDARY][NEWLINE]user: What about all those student loan debt relief companies? How can I tell the difference between good ones and bad ones?[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how to identify a student loan scam?[NEWLINE]user: No, my question is more specific than that.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how student loan debt relief companies work?[NEWLINE]user: No, thank you.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to see a list of companies banned from debt relief?[NEWLINE]user: No. I mean, that'd be helpful, but it isn't what I came here for.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Let me phrase it this way: how can I  reduce my risk of identity theft when doing my application?[NEWLINE]agent: You should always keep receipts and documents for example, credit applications or offers, checks and bank statements with personal information in a safe place, and shred them when you are finished with them.[NEWLINE][BOUNDARY][NEWLINE]user: Another point to consider is the repayment plan. Who should be in charge of finishing this?[NEWLINE]agent: Borrowers currently on an IDR Plan who need to recertify or make changes to their repayment plan.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question about an IDR Plan. What is a common problem with the FSA ID?