elplaguister/DTS_session_datasets huggingface dataset:
user: What if I don t have VA health benefits?[NEWLINE]agent: you can receive attention if you meet some requirements[NEWLINE]user: which are the requirements?[NEWLINE]agent: If you ve served in a combat zone,  get free private counseling, alcohol and drug assessment, and other support at one of our 300 community Vet Centers[NEWLINE][BOUNDARY][NEWLINE]user: How do I do with someone now if it is an emergency[NEWLINE]agent: Call 911 or Go to the nearest emergency room[NEWLINE][BOUNDARY][NEWLINE]user: Can you please explain the services you provide that can help?[NEWLINE]agent: We have specially trained coordinator to prevent suicide, also he bring advice to the veterans and their families about the reajust to life at home after return from a combat zone, and also, we bring help to get access to benefits for disability payments, job training, home loans and more.[NEWLINE][BOUNDARY][NEWLINE]user: That's great. It's a very complete help. There are is also help for the relatives, right?[NEWLINE]agent: Yes, through the coaching into care site, we bring tips for spouses, parents and family member to help the veterans.[NEWLINE]user: In case is needed, is possible to speak with any coach in person?
user: I need help getting VA health care for PTSD[NEWLINE]agent: We can help, the VA health care program covers PTSD health services.[NEWLINE]agent: Would you like more help accessing these services?[NEWLINE]user: Yes, please[NEWLINE]agent: Okay, to use these services you must first apply for VA health care. We can help you apply for health care[NEWLINE][BOUNDARY][NEWLINE]user: by the way, do you know about the VA mental health program, could you give me information about it or do you have a contact number? I'm interested.[NEWLINE]agent: Yes. They are also able to help and support you.[NEWLINE][BOUNDARY][NEWLINE]user: ok ok, now how can I contact someone right now to request help?[NEWLINE]agent: You can talk with our Veterans Crisis Line responders for private free help.  Many of them are Veterans and are available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: On a note related to applying for VA health care, what will happen next? Will I qualify for benefits?[NEWLINE]agent: You will then find out what to do next after the decision is made.[NEWLINE][BOUNDARY][NEWLINE]user: I see, another question, can I get disability benefits or other VA benefits if I have PTSD linked to military service?[NEWLINE]agent: Yes, if you have PTSD linked to your military service you may be able to get disability benefits. We can help you find out if you can get disability benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I don't have health benefits, but I was in combat when in the military. so what should I do for help?[NEWLINE]agent: You can get free counseling and support at one of our 300 community Vet Centers.  We can help you locate a Vet Center near you.[NEWLINE][BOUNDARY][NEWLINE]user: I haven't used the PTSD help before so where do I start?
user: Hello. I'm a doing a research, and I was wondering if you could help me with information about the post traumatic stress disorder for veterans?[NEWLINE]agent: Sure thing. We can help any veteran no matter how much time if he has been home, it's never too late to get counseling or treatment, to manage any symptoms and keep them from getting worse.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you, that's very kind of you. What can I do, if I need to talk to someone right now?[NEWLINE]agent: First we would like to know, are you a veteran or are concerned about one?[NEWLINE]user: Yes, I'm a veteran, but also I'm concerned about others veterans I know.[NEWLINE]agent: It's alright, no problem. In that case you can contact with our caring and qualified veterans crisis line responders for confidential help, many of them are veterans themselves, this is a private, free and 24/7 available service you can use.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Another question about mental health services, are there resources and support outside VA?[NEWLINE]agent: You can also get support from resources offered by other government departments and community organizations outside of VA[NEWLINE]agent: are there Resources and support outside VA[NEWLINE]user: visit the Military OneSource website or call 800 - 342 - 9647 anytime, day or night.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there a hotline to contact?
user: I need help. How do I access services for PTSD?[NEWLINE]agent: The VA health care program does cover PTSD health services.[NEWLINE]user: That is good, I have heard that. How do I access them?[NEWLINE]agent: You will first need to apply for VA Health Care.[NEWLINE][BOUNDARY][NEWLINE]user: I don't know that I can wait. I need help now. How can I get help right now?[NEWLINE]agent: I am sorry that you are struggling, I suggest calling 911 or going to the closest ER if you are considering harming yourself.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know what happens to me if I am at risk of homelessness? What if I am homeless, how do I get help?[NEWLINE]agent: We actually offer programs and services that can help such as free health care and in some instances free limited dental care and we can help link you with resources in your community like homeless shelters.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out about my refills on my VA prescriptions?[NEWLINE]agent: You can refill and track your VA prescriptions online and track your shipment there too.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get care for special needs and conditions?
user: Hi there. I'm a veteran but I don't have any health care benefits, can I still have access to PTSD treatment?[NEWLINE]agent: That's not a problem at all, as a veteran, you may  have  access to get care.[NEWLINE]agent: Have you served in a combat zone?[NEWLINE]user: No, I haven't do it.[NEWLINE]agent: Are you homeless or in risk of becoming homeless?[NEWLINE]user: Yes, I'm in risk of lose my house.[NEWLINE]agent: In that case you should look for information related to veterans who are homeless.[NEWLINE]user: May I ask another question about the VA medical center or clinic? Where can I get medical attention in person?[NEWLINE]agent: You should visit your nearest VA medical center or clinic and bring a signed application for health benefits VA form 10-10EZ.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know how do I get help if I'm homeless or at risk of becoming homeless? What if I'm a woman who has served in the military?[NEWLINE]agent: In that case, you can ask for the Women Veterans Program Manager.[NEWLINE][BOUNDARY][NEWLINE]user: . I'd like to ask you another question. for the prevention of PTSD Is there any PTSD-related compensation for my military service?[NEWLINE]agent: Do you have symptoms of PTSD related to injuries during your military service?[NEWLINE]user: I'm not really sure if I have symptoms related to those reasons.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Please. Where can I found more information and support?
user: I want information on how I can get benefits for PTSD[NEWLINE]agent: Do you have symptoms of PTSD and suffered a serious injury, personal trauma, sexual trauma, or were threatened with injury, sexual assault, or death while serving in the military?[NEWLINE]user: none of that[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is there somewhere else I can get information on PTSD and such?[NEWLINE]agent: You can look at  our, Understanding PTSD and PTSD Treatment, booklet for more about PTSD symptoms and treatment. It is available in PDF format.  You can also go to our National Center for PTSD website for information about PTSD treatment and support.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question for health-care services provided by the VA. Could you also assist me with my benefits?[NEWLINE]agent: Yes, we can help you manage your benefits[NEWLINE]user: I just remember to ask about PTSD. what if I ever get into a moment when I really really need help?[NEWLINE]agent: You should call 911  or go to the nearest emergency room[NEWLINE][BOUNDARY][NEWLINE]user: I just remember asking about benefits. What is the hotline number for SAMHSA?[NEWLINE]agent: No problem. Call 1800 - 662-HELP 800 - 662 - 4357.[NEWLINE][BOUNDARY][NEWLINE]user: 'd really like to learn more about PTSD therapy. Do you believe the therapy would be beneficial to me?[NEWLINE]agent: Whether you just returned from a deployment or have been home for some years, it is never too late to get help for posttraumatic stress disorder. Counseling or treatment can help you manage your symptoms and keep them from getting worse.[NEWLINE][BOUNDARY][NEWLINE]user: but I don't think there are VA places near me to help so where can I get help?
user: Hello there, Would you help me with some information related with PTSD treatment?[NEWLINE]agent: Yes, we are here to give you the best help we can. It's never too late to get help for posttraumatic stress disorder.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to talk with someone right now?[NEWLINE]user: Thanks. No, not yet. I'm looking just for information.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know which are the services provided by the VA for PTSD?[NEWLINE]user: I know some of them.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you used any of the 200 PTSD treatment programs we have across the country?[NEWLINE]user: Yes, I have. But I'm looking for even more information.[NEWLINE]agent: No problem. We have 1-to-1 mental health assessment  and testing to figure out if you have PTSD. Also treatment for PTSD and 1-to-1 psychotherapy also called talk therapy.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this - treatment for PTSD. Is mental health care free?[NEWLINE]agent: Get free mental health care for a year after separation no matter your discharge status, service history, or eligibility for VA health care[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know what the form is to be able to comply with the requirements. That is great. Is there a specific time when I need to ask for help?
user: Will treatment help my PTSD after I return from deployment?[NEWLINE]agent: Yes, treatment for PTSD is helpful even after 40 years of being home or when you first return from deployment; it is never too late to get help.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how to talk to someone if you are a Veteran in crisis?[NEWLINE]user: yes, someone told me who to contact.[NEWLINE]agent: Are you a Veteran in crisis or have concerns about another Veteran.[NEWLINE]user: yes, I am a Veteran in crisis.[NEWLINE]agent: You can connect with out caring and qualified Veteran Crisis Line responders for secure help 24/7 and a lot of the responders are Veterans themselves.[NEWLINE][BOUNDARY][NEWLINE]user: I got it. Another question I have, I don't really like making calls so I wanted to know. Are there websites to visit for support?[NEWLINE]agent:  visit the Military OneSource website or call 800 - 342 - 9647 anytime, day or night[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about the National Center. Is your PTSD National Center well-informed?[NEWLINE]agent: Yes, our National Center for PTSD is a reknowned world leader in PTSD research, education, and treatment.[NEWLINE][BOUNDARY][NEWLINE]user: There's something more to know about applying. What is the best document to download for the application?
user: can you give me details of VA women s health services[NEWLINE]agent: are you a veteran woman?[NEWLINE]user: yes[NEWLINE]agent: you re part of the fastest - growing group within our Veteran population. And we re dedicated to meeting your health care needs.[NEWLINE][BOUNDARY][NEWLINE]user: If I am currently enrolled for VA medical care?[NEWLINE]agent: contact your VA medical center and ask for the provider s phone number.[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you. I would also like to find out how to access VA services for MST?. Can I get help through VA mental health services?[NEWLINE]agent: Yes. They are also able to help and support you.[NEWLINE][BOUNDARY][NEWLINE]user: Since I am not able to work at this time, am I eligible for financial help?[NEWLINE]agent: Yes. You can apply for disability compensation.[NEWLINE][BOUNDARY][NEWLINE]user: How do I sign up for counseling?
user: How can I get help related to sexual trauma?[NEWLINE]agent: you re a Veteran who has experienced MST?[NEWLINE]user: yes[NEWLINE]agent: you can get help through VA. You don t need to have a service - connected disability rating, and you may be able to get MST - related care even if you don t qualify for other VA services. You also don t need to have reported the MST or have other proof that it happened. Learn more about support for MST[NEWLINE][BOUNDARY][NEWLINE]user: You've got it. Another question about VA health-care benefits: As a Veteran, I'm supposed to be able to get care, right?[NEWLINE]agent: Yes, you may still be able to get care.[NEWLINE]agent: Are you currently homeless or at the risk of becoming homeless?[NEWLINE]user: Yes, I'm at risk.[NEWLINE]agent: Then you should visit our website to learn about VA programs for Veterans who are homeless, to learn about our homelessness programs and to contact the National Call Center for Homeless Veterans at 877-424-3838 for help 24 hours a day, 7 days a week.[NEWLINE]user: Will do. But let's get back to what you first talked about. The counseling at a local Vet Center is free of charge for me, yes?[NEWLINE]agent: Correct. You can get free private counseling, alcohol and drug assessment and other support at one of our 300 community Vet Centers, provided that you are a Veteran.[NEWLINE][BOUNDARY][NEWLINE]user: That's great. And outside of that, where could I find more information?
user: What if I don t have VA health care benefits?[NEWLINE]agent: you don t have VA health care benefits?[NEWLINE]user: not[NEWLINE]agent:  you re not sure what health benefits you may have earned?[NEWLINE]user: not[NEWLINE]agent: you ve served in a combat zone[NEWLINE]user: not[NEWLINE]agent: you re homeless or at risk of becoming homeless?[NEWLINE]user: yes[NEWLINE]agent: Visit our website to learn about VA programs for Veterans who are homeless. Learn about our homelessness programss Contact the National Call Center for Homeless Veterans at 877 - 424 - 3838 for help 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: One thing about if you're an eligible American Indian or Alaska Native Veteran. What would I do online now that I've signed up for the VA health care program?[NEWLINE]agent: You can manage your VA health care benefits online.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get VA health care benefits if I joined the military after October 16, 1981?
user: What is the ways I can get help related to sexual trauma?[NEWLINE]agent: Are you a Veteran who has experienced MST?[NEWLINE]user: No, I have not experience MST.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where is it that I can find more information and support?[NEWLINE]agent: Some other help is through our women's health website and it will tell you how we help women Veterans stay well.  Also, we have a Center for Women Veterans website that tells you about health care and other benefits and programs available for women Veterans.[NEWLINE][BOUNDARY][NEWLINE]user: That would be fantastic. I couldn't think of a good way to describe this to my mom. But there's another issue: I'm deafeningly deafeningly deafeningly deafeningly deaf Is there a phone number I should dial in that situation?[NEWLINE]agent: Of course. Simply call TTY: 1-800-877-8339.[NEWLINE][BOUNDARY][NEWLINE]user: Also, to be able to explain the other problem I have. How can I contact a VA healthcare provider?[NEWLINE]agent: You can reach a VA health care provider at your local VA medical center by 24 hours a day; 7 days a week.[NEWLINE]user: Perhaps an irrelevant concern concerning a health-care provider now. What if I don't live near a VA medical center or clinic?[NEWLINE]agent: The good news is that our mental health providers can counsel you over the phone which we call telemental health care.[NEWLINE]user: One more concern about the telephone care. What do you think the provider will answer on the phone?[NEWLINE]agent: The provider will answer any questions and help you by giving you advice on health concerns.[NEWLINE][BOUNDARY][NEWLINE]user: How am I supposed to access women's health care service provided by the VA?
user: sdgfgf[NEWLINE]agent: No problem. First let me ask you. You don't have any kind of VA health benefits?[NEWLINE]user: that's right. I don't have any benefit.[NEWLINE]agent: Alright, no problem. If you don't have any benefit, as a veteran you may apply for them.[NEWLINE][BOUNDARY][NEWLINE]user: Where will I get a free mental health care for a year regardless of my discharge status, service history, or for VA health care eligibility?[NEWLINE]agent: you can call 1 - 800 - 877 - 8339[NEWLINE][BOUNDARY][NEWLINE]user: are there Resources and support outside VA[NEWLINE]agent: You can also get support from resources offered by other government departments and community organizations outside of VA[NEWLINE]agent: are there Resources and support outside VA[NEWLINE]user: visit the Military OneSource website or call 800 - 342 - 9647 anytime, day or night.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there a hotline to contact?
user: I need medical care but don't have benefits and wanted to see what I can do[NEWLINE]agent: You don't have VA health care benefits?[NEWLINE]user: no VA and no nothing else[NEWLINE]agent: Do you know what health benefits you may have earned?[NEWLINE]user: no[NEWLINE]agent: Have you served in a combat zone?[NEWLINE]user: yes I have[NEWLINE]agent: You can get free counseling and other support at one of our 300 community Vet Centers. We can help you find a Vet Center near you[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information on resources outside of VA and is there support for mental abuse?[NEWLINE]agent: The Substance Abuse and Mental Health Services Administration SAMHSA SAMHSA offers free, confidential help with treatment referral and information services for individuals and families facing mental health and/or substance use disorders[NEWLINE][BOUNDARY][NEWLINE]user: Is the mental healthcare free?
user: I want to know what my options are as a female vet if I don't have VA benefits[NEWLINE]agent: So you don't have VA health care benefits?[NEWLINE]user: yeah, don't have it[NEWLINE]agent: You may still be able to get health care[NEWLINE][BOUNDARY][NEWLINE]user: Another point to consider is the care of veterans. What would you do to assist me?[NEWLINE]agent: We provide many options for Veterans seeking treatment for substance use problems ranging from unhealthy alcohol use to life-threatening addiction. The services we offer you depend on your specific needs.[NEWLINE][BOUNDARY][NEWLINE]user: I've served in Operation Enduring Freedom and have a problem with alcohol. Who should I contact?[NEWLINE]agent: In that case, call your local VA medical center, and ask to speak to the OEF coordinator.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. But tell me, do you also offer medication?[NEWLINE]agent: Yes, in order to stop substance use safely, and services to get stable medically managed detoxification to reduce cravings like methadone and buprenorphine for opiate addiction.[NEWLINE][BOUNDARY][NEWLINE]user: How can a veteran like me talk to someone about this?
user: Hello, I have some questions regarding women's health services for veterans.[NEWLINE]agent: Are you a female Veteran then?[NEWLINE]user: No, I am male. Just asking for my wife, who also served in the army.[NEWLINE]agent: Do you qualify for VA health care?[NEWLINE]user: Yes, I do.[NEWLINE]agent: In that case you can get access to high-quality women's health services as part of your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know as well the offer treatment and support for health conditions. Could you please elaborate on the treatment options?[NEWLINE]agent: We can help you learn more about treatment programs for substance use problems[NEWLINE][BOUNDARY][NEWLINE]user: and I need to apply for VA health care first, right?[NEWLINE]agent: Yes, to access services you should first apply for VA health care. I can give you the link to apply for VA health care if you want it.[NEWLINE][BOUNDARY][NEWLINE]user: can I still get help if I don't have any VA health care benefits?
user: Hello I need information about how to file a supplemental claim with new evidence[NEWLINE]agent: It is important that you add evidence that VA did not have before it is relevant to your case.[NEWLINE][BOUNDARY][NEWLINE]agent: Among your doubts is whether you can file a supplemental claim?[NEWLINE]user: Yes[NEWLINE]agent: You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about the fiduciary claims. What happens if I want to know more information later?[NEWLINE]agent: For more information you can go for the FAQs section about decision reviews.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, do you know about the claims and appeals that I can make about my case? What is the reasonable time to file a claim?[NEWLINE]agent: to make this claim You have up to 1 year from the date of your decision to file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: What happens next? Does VA schedule exams for me?[NEWLINE]agent: Maybe. If VA schedules exams for you, be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: And where can I find more information on how to present the evidence?[NEWLINE]agent: For more details, see the instructions to complete the form. we will gladly supply you shortly[NEWLINE][BOUNDARY][NEWLINE]user: What should I do after the VA program schedules the exams?[NEWLINE]agent: If the VA schedules the exams for you, be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?
user: What Happens After I File a Supplemental Claim[NEWLINE]agent:   Find out what happens after you request a decision review[NEWLINE]agent: did the VA schedule the exams for you?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help?[NEWLINE]agent: A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask a completely unrelated question. What can I discuss with the senior reviewer during our call?[NEWLINE]agent: You should chat about why you think the decision should be changed.[NEWLINE]user: What phone number will they call?[NEWLINE]agent: They will call the number you provide at a time that works for you.[NEWLINE][BOUNDARY][NEWLINE]user: If I am not happy with the decision, what can I do?
user: I have new evidence to add for my claim and want to know what to do[NEWLINE]agent: Would you like to file a Supplemental Claim?[NEWLINE]user: yes[NEWLINE]agent: You need to fill out the Decision Review Request: Supplemental Claim, VA Form 20-0995. You can download the form as a PDF file[NEWLINE][BOUNDARY][NEWLINE]user: and I add the evidence in there?[NEWLINE]agent: The evidence must be new evidence that the VA didn't have before that is relevant to your case[NEWLINE][BOUNDARY][NEWLINE]user: Is there someone I can speak with about why my decision should be reconsidered and changed?[NEWLINE]agent: You and/or your representative can call your reviewer on the phone and talk to them about the review.[NEWLINE][BOUNDARY][NEWLINE]user: This all seems like a lot to figure out. Is there anyone I can talk to for more help?[NEWLINE]agent: You can speak to an attorney or agent who is accredited by the VA or Veterans Service Organization to get more help.[NEWLINE][BOUNDARY][NEWLINE]user: I have more questions, where can I find more information?