elplaguister/DTS_session_datasets huggingface dataset:
user: Hello, I would like to know if and can I restore the license by mail?[NEWLINE]agent: of course IUD can take up to 12 weeks to process a request received in the mail.[NEWLINE]agent: Have you already applied for approval by mail?[NEWLINE]user: do not[NEWLINE]agent: What should I do if I need to request approval to request a new license?[NEWLINE]user: Yes[NEWLINE]agent: In that case you must complete an Application for a Driver's License, Driver's License or MV-44 Driverless Identification Card. Leave the boxes I request blank.[NEWLINE][BOUNDARY][NEWLINE]user: which form do I need when I apply for my license after an ignition interlock restriction?[NEWLINE]agent: You will need the Application for Driver License or Non-Driver ID Card, which is form MV-44.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if you select this option?[NEWLINE]agent: Please read and follow the instructions below as you can submit all of your unusual, extenuating and compelling circumstances only once per license renewal request. Please note that unusual, extenuating and compelling circumstances must meet all three criteria to be successful. YES, you have unusual, extenuating, and compelling circumstances that you believe would constitute a valid basis for the Department to deviate from the general revocation policy and justify approval of your driver's license application.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question about the indefinite suspension?
user: I need to get my license back, it was revoked[NEWLINE]agent: Would you like to know what is required to apply for a new license after revocation?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need the address where you can send your application and documents?[NEWLINE]user: yes I'll need that[NEWLINE]agent: Driver Improvement UnitNYS DMV6 Empire State Plaza, Room 338Albany, NY 12228[NEWLINE][BOUNDARY][NEWLINE]user: In addition to the name change, I've also recently moved to a new home. Will this be a problem when I try to replace my registration?[NEWLINE]agent: If you have been convicted of certain traffic offenses in NY or have accumulated 6 or more points on your record within 18 months, you will have to pay DMV over a three year period.[NEWLINE][BOUNDARY][NEWLINE]user: Can I just pay my entire balance?[NEWLINE]agent: Yes, but you will be informed that there are additional assessments if you pay the balance of an initial assessment that didn't include the additional assessments.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I don't pay the assessment?[NEWLINE]agent: Your driver license may be suspended if you don't pay, but it will be removed once your payment is processed.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information about driver responsibility assessments?
user: What additional requirements are required?[NEWLINE]agent: Do you need to know what additional requirements there are to apply for a new license after revocation?[NEWLINE]user: No, that is not what i need right now.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know what need to do to mail application, fees and any additional required documents?[NEWLINE]user: No, not at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know about what happens if your driver license application is denied by DIU?[NEWLINE]user: Yes, I need to know the information about denial of my driver license application by the DIU.[NEWLINE]agent: You have four options when it comes to denial and the first option is to accept the denial and take no further action.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about  driver license application, do you have a website to check the status of my driver license?[NEWLINE]agent: You can check by signing up for MyDMV if you haven't done so yet and using the account to check.[NEWLINE][BOUNDARY][NEWLINE]user: what do I do when I receive the first annual assessment statement?
user: Can I restore a licence after revocation by mail?[NEWLINE]agent: Yes, but It can take up to 12 weeks for DIU to process a request received by mail[NEWLINE]agent: What if I request approval by mail?[NEWLINE]user: Yes, I want it[NEWLINE]agent: In that case, you must wait until 30 days before the revocation period ends to send your request[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about DIU. Is it possible to pay by mail?[NEWLINE]agent: In some cases, you can pay by mail.[NEWLINE][BOUNDARY][NEWLINE]user: One more concern about getting a new driver's license. What happens if I need to apply for a new license, and need to seek approval?[NEWLINE]agent: In that case, you need to complete an Application for Permit, Driver License or Non-Driver ID Card MV-44, and please, leave the I am applying for a boxes blank[NEWLINE][BOUNDARY][NEWLINE]user: I understand but also have another question about who must pay a driver responsibility assessment.  When did this become necessary?  I seem to remember a time when this was not the case.[NEWLINE]agent: This is effective since november 18, 2004.[NEWLINE][BOUNDARY][NEWLINE]user: Now I have a question regarding application for a new license. What must I do if my probation does not contain any restrictions on driving?[NEWLINE]agent: You have to provide a copy of the conditions. Please, mail or fax this information to DIU.[NEWLINE]user: What happens if I owe any DMV fees suspension termination fee?[NEWLINE]agent: In that case, they have to be paid before applying for a license or the processing of your application will be delayed[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to apply for a new license after revocation?
user: Hi! Could you please tell me how to get a vehicle registration?[NEWLINE]agent: No problem. Do you know what the vehicle registration and tittle record abstract are, right?[NEWLINE]user: Yes, I know them.[NEWLINE]agent: Great. In case you need it. You can always check for the definitions issued by the new york DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Can I ask another question about CDL? I already have a commercial driver's license in New Jersey. Will this have an impact on the process of obtaining a New York CDL?[NEWLINE]agent: Will you be obtaining a New York State CDL?[NEWLINE]user: Yes.[NEWLINE]agent: Okay. The first thing you need to do is apply for a CDL at a DMV office in NY and surrender your out of state CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring with me to the DMV when I go?[NEWLINE]agent: Will you be changing your Standard license to a REAL ID?[NEWLINE]user: Yes, I will be.
user: Hello I need information about How to get a vehicle registration[NEWLINE]agent: want to know What are vehicle registration summaries and titles?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: want to know How do you get the registration summary of your vehicle?[NEWLINE]user: Yes[NEWLINE]agent: You can request your vehicle registration summary using the DMV Registration Request PDF MV-15 form.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what other options I have in creating MyDMV account if I ordered my driving records and haven't received it in the mail yet?[NEWLINE]agent: If you haven't received it in the mail yet, you will need to wait for it to arrive before you can create a MyDMV account.[NEWLINE][BOUNDARY][NEWLINE]user: What should I send to request the standard driving record by mail?[NEWLINE]agent: Please send  a complete request for DMV records in PDF MV-15   a photocopy of your proof of identity[NEWLINE][BOUNDARY][NEWLINE]user: and a question can I hide my photo in the license?
user: how Get a vehicle registration or title record[NEWLINE]agent: want to know What are vehicle registration and title registration summaries?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how to obtain the summary of the registration of my vehicle?[NEWLINE]user: NOT[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how to obtain the summary of the registration of my vehicle?[NEWLINE]user: NO[NEWLINE][BOUNDARY][NEWLINE]agent: Want to know how someone else's records are obtained?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do you want to know how to obtain the summary of the registration of the title of my vehicle?
user: Hey there, what's up? Got a vehicle recently and wanted to know more about its registration.[NEWLINE]agent: Congratulations. Lets start on the basics, Do you know what are vehicle registration and title record abstracts?[NEWLINE]user: Yeah, i'm aware of that, thanks.[NEWLINE]agent: That's good. In any case, if you need more information, you can see our definitions on the proper documents issued by NY DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Now, let's talk about how to pay for additional test. How will I pay for more tests?[NEWLINE]agent: Did you fail your road test?[NEWLINE]user: Sadly yes[NEWLINE]agent: You can pay for additional tests online or by phone.[NEWLINE]user: How can I get one a Pre-Licensing Course Certificate MV-278?[NEWLINE]agent: First of all, see "Prepare for your road test". Then the fee for up to two road tests for a non-commercial license is included in your $10 driver license application fee. The earliest date is within three to five weeks.[NEWLINE]user: My temporary learner permit is without a photo... is this a problem?
user: Good morning, Do you happen to know about registration or title record abstracts?[NEWLINE]agent: I understand you want to know about what vehicle registration and title record abstracts are?[NEWLINE]user: No, not exactly that.[NEWLINE][BOUNDARY][NEWLINE]agent: Is your query aimed about how you get a vehicle's registration record abstract?[NEWLINE]user: Yeah, That exactly.[NEWLINE]agent: That's easy. You just need to get a Form MV-15 also known as Request for DMV Records and submit it properly filled.[NEWLINE]user: Are there any items i need to submit along that form?[NEWLINE]agent: In fact, there are. You must not forget to get and include your plate's number or if you have it, you vehicle identification number.[NEWLINE][BOUNDARY][NEWLINE]user: On a similar note, do the laws and restrictions that apply to drivers change depending on where I drive?[NEWLINE]agent: Yes, your driving privileges will vary depending on which of the our three geographic regions you will be driving in.[NEWLINE][BOUNDARY][NEWLINE]user: how do I turn my jr license into a senior license when I'm ready to do it?
user: Hey there, i was looking for some information about registration and title record abstracts[NEWLINE]agent: Do you need information about what are those?[NEWLINE]user: Yeah, it could be useful to know what they are.[NEWLINE]agent: You can see those definitions in the proper documentation issued by NY DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Another query concerning alcohol and drug offenses. Does it make a difference if I had this checked when I was older than 21?[NEWLINE]agent: This driving violation is related to alcohol or drugs?[NEWLINE]user: Yes, it is.[NEWLINE]agent: In that case, your drive licence from the new york state, will be suspended for at least 90 days.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for someone under 21?[NEWLINE]agent: There is also a revoke, but it will be for at least a year or until the age of 21, whichever is longer.[NEWLINE]user: What happens if there is any previous alcohol or drugs related driving violation?
user: I have questions about getting a vehicle registration and title record abstract.[NEWLINE]agent: I can help you with that. Are you familiar with what vehicle registration and title record abstracts are?[NEWLINE]user: Not exactly. I have some understanding, but I could use some clarification.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know how you can obtain a vehicle registration abstract?[NEWLINE]user: Yes, I need help with this.[NEWLINE]agent: You can order them by completing the form Request for DMV Records.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring with me to the DMV office in order to obtain a vehicle registration abstract?[NEWLINE]agent: If you have a Standard and want to change to a REAL ID or Enhanced[NEWLINE]user: it's not my case?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: how are the new federal DMV regulations[NEWLINE]agent: Per new federal regulations,  the DMV will check for any open suspensions or revocations you may have in any state.[NEWLINE][BOUNDARY][NEWLINE]user: How can I have a New York State Class E driver's license?
user: I need someone to explain how a vehicle registration works to me, because I'm a bit confused about several things.[NEWLINE]agent: Of course. Would you like to know what vehicle registration and title record abstracts are?[NEWLINE]user: Sure, why not?[NEWLINE]agent: You can find a definition of vehicle registration and title record abstracts issued by the New York DMV on our website.[NEWLINE][BOUNDARY][NEWLINE]user: Btw, when it comes to email. How do I order my personalized plates?[NEWLINE]agent: To order personalized plates by mail,  use the Application for Custom Plates PDF [ 14 ] CP-30.[NEWLINE][BOUNDARY][NEWLINE]user: how is the online order[NEWLINE]agent: Order personalized plates online[NEWLINE][BOUNDARY][NEWLINE]user: how is the order By phone[NEWLINE]agent: It is faster and easier to do it online, do you want to use the phone?[NEWLINE]agent: do you want to order by phone?
user: I need MyDMV account help[NEWLINE]agent: Okay, would you like to know what you need to sign up for MyDMV?[NEWLINE]user: no, just want an account[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I keep getting redirected when trying to sign in, what is going on? is it you? is it me?[NEWLINE]agent: Okay, follow the steps that I give you[NEWLINE]user: do I need my license to sign up for an account?[NEWLINE]agent: Yes, you need your New York State driver license[NEWLINE]user: okay do I use the old one or the renewed one?[NEWLINE][BOUNDARY][NEWLINE]user: Another requirement for a New York State driver's license. What is the status of the mail-in process?[NEWLINE]agent: To change your license, permit, non - driver ID and/or the address on your registration, mail a completed Address Change pdf [ 4 ] MV-232 form to[NEWLINE][BOUNDARY][NEWLINE]agent: If you just ordered a new driver license, learner permit, or non-driver ID but it hasn’t arrived in the mail, you’ll need to wait until you receive your new document to create your account.[NEWLINE]user: Perhaps an unrelated question now. ask for a new driver's license. I'm still trying to register and I got the email from you, so what do I do next?
user: how Creating a MyDMV account?[NEWLINE]agent: want to know what you need?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent:  MyDMV[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I have lost the document required to start a MyDMV account?[NEWLINE]agent: you must wait for it to arrive before you can create a MyDMV account[NEWLINE][BOUNDARY][NEWLINE]user: Another query concerning the creation of a MyDMV account. If I have multiple email addresses, what should I do?[NEWLINE]agent: be sure to check all of them. Sign in with the username you created for MyDMV[NEWLINE]user: What will I need to begin a MyDMV account?[NEWLINE]agent: The first thing you must have is your New York State drivers license or permit.[NEWLINE]user: Forgot i NY.gov account Username[NEWLINE]agent: se the self - service tools on the MyDMV homepage[NEWLINE]user:  If i do n't remember the password
user: Hello I need information about How to Create a MyDMV account[NEWLINE]agent: want to know what do I need to register in MyDMV?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What should I do if I request a new license and it has not arrived yet?[NEWLINE]agent: You must wait until you receive your new document to create your account. You cannot create a MyDMV account if you have never been issued a New York State non-driver license, permit or ID.You can confirm or change your address online[NEWLINE]user: and can i make these changes online?[NEWLINE]agent: of course You can confirm or change your address online[NEWLINE]user: What do I do if I don't remember the password?[NEWLINE]agent: be sure to check them all out. Log in with the username you created for yDMV.[NEWLINE]user: and how do i get in?[NEWLINE]agent: your MyDMV account will be associated with your current NY.gov ID username. You do not need to create a new username.[NEWLINE]user: and where do they send me the password?[NEWLINE]agent: Open the email we sent you with your temporary password and link to MyDMV. email that we send you with your temporary password and link to MyDMV.[NEWLINE]user: and if the license has not arrived by mail?[NEWLINE][BOUNDARY][NEWLINE]user: Ok thanks, and regarding doing this by mail, what can happen if I want to change my documents for more updated ones?[NEWLINE]agent: In that case, be sure to include payment. You can find payment information on the Change Address (MV-232) form.[NEWLINE][BOUNDARY]
user: I need help with creating a MyDMV account. What do i need to create one?[NEWLINE]agent: Just to clarify, you want to know the requirements to create a MyDMV account?[NEWLINE]user: Yes, i don't know very well what documents i need[NEWLINE]user: Also i don't know what to do if after creating my account i forget my password[NEWLINE]agent: In that case, you can use the ' Forgot your Password ' tool and follow the steps.[NEWLINE]user: What happens if i already have an NY gov ID when i sign up?[NEWLINE]agent: In that case, your MyDMV account will be associated with your current NY gov ID username and you will not need to create a new username.[NEWLINE]user: I have multiple NY gov usernames and the one i used is not associated with my MyDMV account, What can i do? Please help![NEWLINE]agent: Ok, to solve that, please follow these instructions:Step 1 : Use this link to clear out your sign in information from our system. This will stop you from being redirected to the Register for MyDMV Online Services page.Step 2 : Use the Forgot your Username tool on the NY.gov ID sign in page to get a list of all of your NY.gov ID Usernames. If you have more than one email address, be sure to check all of them. Sign in with the username you created for MyDMV. If you do n't remember the password you can use the ' Forgot your Password ' tool.[NEWLINE]user: Thank you. I now ordered my driver license but it still hasn't arrived. What can i do?[NEWLINE][BOUNDARY][NEWLINE]user: What if I no longer have my documents and am waiting for a replacement?[NEWLINE]agent: In that case you will need to wait for it to arrive before you can create a MyDMV account. You can still change your address, though.[NEWLINE][BOUNDARY][NEWLINE]agent: For that, you will need to wait until you receive it. Sorry if this answer doesn't resolve your problem but waiting is the only way.[NEWLINE]user: honestly no, the answer you gave me was somewhat incomplete. I need help with the document number of the photo, how do I know if I am doing it the right way? could you advise me?
user: I want to make a new MyDMV account because I'm having problems with the old one[NEWLINE]agent: Okay, would you like to know what you will need to sign up for MyDMV?[NEWLINE]user: nope[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I can't sign in no matter what I do so how can you help?[NEWLINE]agent: You will need to contact us. I can give you our contact information[NEWLINE]user: and where do they send me the password?[NEWLINE]agent: Open the email we sent you with your temporary password and link to MyDMV. email that we send you with your temporary password and link to MyDMV.[NEWLINE]user: can you help if I forgot my password?[NEWLINE]agent: Yes, you can use the 'Forgot your Password' tool to help you[NEWLINE][BOUNDARY][NEWLINE]user: Good to know! Another question related to MyDMV. And if there is a change of residence, how long do I have to report it?[NEWLINE]agent: You must report a change of residence address on your license, permit, non-driver ID, or vehicle registration to the DMV within 10 days.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about my  DMV account.  Is it possible to sign in with my NY.gov username only?[NEWLINE]agent: Yes, you won't need to create a new username and your MyDMV account will be associated with your current NY.gov ID username[NEWLINE]user: if I still have problems what will I need to get a new account?
user: Hey, i'm in need to create an account on your site, could you give me more information?[NEWLINE]agent: You're talking about an MyDMV account. Do you want to know the requirements to create it?[NEWLINE]user: No, i don't think i need that right now. I'm looking for something more general.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Once i create my account and so, lets say i forgot my password. What can i do?[NEWLINE]agent: Easy. You can make use of the system's "Forgot your Password" tool.[NEWLINE]user: O.k, i see. In any case, I create a password, Will that password be permanent or i'll have to change it?[NEWLINE]agent: It will be permanent. Besides, your account security will be increased after you set your security questions / answers.[NEWLINE]user: Umm, that sound pretty secure. but i guess at first i'll have a temporary password, isn't? To create the account?[NEWLINE]agent: That's correct. You'll receive it on your inbox. All you have to do is to open our email and click on the link to MyDMV, using your temporary password in the new page.[NEWLINE]user: O.k, thanks. Lets talk about something else. A friend ordered a learner permit, but he hasn't received it yet, What can he do?[NEWLINE][BOUNDARY][NEWLINE]user: Do you know where the DMV office is located? If I want to replace my papers, what do I do?[NEWLINE]agent:  be sure to bring payment for the fees[NEWLINE][BOUNDARY][NEWLINE]agent: All he can do is to wait until the document arrives, and then he can proceed to create an account on MyDMV. This applies for you as well, you can't creat any account if you don't have a DMV card.[NEWLINE]user: Ok good. So in case I'm creating my account and lost my password, what are the procedures that I need to do in order to complete my sign up?