elplaguister/DTS_session_datasets huggingface dataset:
user: I need to change my address[NEWLINE]agent: You can change your address and telephone number online[NEWLINE]user: Yes I need to change my address[NEWLINE]agent: If you have move you can update your address online[NEWLINE]user: How do I access my information online?[NEWLINE]agent:  You can update your information anytime, anywhere by logging in to or creating a free my Social Security account[NEWLINE][BOUNDARY][NEWLINE]user: How long will this take?[NEWLINE]agent: Creating an account takes less than 10 minutes[NEWLINE][BOUNDARY][NEWLINE]user: Is it safe?[NEWLINE]agent: Yes it is a  safe, quick, and convenient way to change your address[NEWLINE][BOUNDARY][NEWLINE]user: Is there someone I can talk to if I have questions?
user: I want to apply for my retirement benefits and need a little extra help[NEWLINE]agent: The easiest and quickest way would be to apply online[NEWLINE]agent: but you can also call. Will you be needing the number for people that are deaf or hard of hearing?[NEWLINE]user: yes[NEWLINE]agent: You can call us at TTY 1-800-325-0778.[NEWLINE][BOUNDARY][NEWLINE]user: thanks, does Social Security do direct deposit if I get benefits?[NEWLINE]agent: Yes, bring your bank information so you can sign up for Direct Deposit.If you do not have a bank account you can sign up for the Direct Express card program.[NEWLINE][BOUNDARY][NEWLINE]user: are there other legit places where I can get retirement benefits help?[NEWLINE]agent: Yes,  the Benefit Eligibility Screening Tool BEST,can help identify other Social Security programs for which you may be eligible. there is The Employee Benefit Research Institute. Also the Ballpark E$timator, this calculator helps you get a basic idea of how much you need to save before you retire.[NEWLINE]user: anything for help with pensions you don't have anymore and retirement?[NEWLINE]agent: If your pension plan was terminated, you may be able to use the PBGC's Find an Unclaimed Pension tool to find out if you have unclaimed benefits.[NEWLINE][BOUNDARY][NEWLINE]user: and what should I have with me when I apply for retirement benefits?
user: I want to apply for Social Security benefits[NEWLINE]agent: You can apply online, it is the quickest and easiest way to do it[NEWLINE]agent: We also provide ways if you are hearing impaired. Are you deaf or hard of hearing?[NEWLINE]user: yes I am deaf[NEWLINE]agent: you can call TTY 1-800-325-0778 to apply[NEWLINE]user: and maybe i'll do it online[NEWLINE]agent: Yes, you can just do it online[NEWLINE]user: does my age decide when my benefits start?[NEWLINE]agent: If you are already age 62,you may be able to start your benefits in the month you apply.You should apply for benefits no more than four months before the date you want your benefits to start.Benefits are paid the month after they are due[NEWLINE][BOUNDARY][NEWLINE]user: and if I get benefits can I get them through direct deposit?[NEWLINE]agent: Yes, just bring your bank information so you can sign up for Direct Deposit.If you do not have a bank account you can sign up for the Direct Express card program[NEWLINE]user: what if I can't get my birth certificate?[NEWLINE]agent: you can request one from the state where you were born[NEWLINE][BOUNDARY][NEWLINE]user: can I apply from outside the U.S.?
user: How do I apply?[NEWLINE]agent:   I will be glad to help you with that. Apply Onlines The easiest and quickest way to apply for retirement, spouse 's, ex - spouse 's, or Medicare benefits is to apply online.[NEWLINE]agent: Are you deaf or hard of hearing?[NEWLINE]user: No I am not[NEWLINE]user: Is there a way to apply online?[NEWLINE]agent: The easiest and quickest way to apply for retirement, spouse 's, ex - spouse 's, or Medicare benefits is to apply online.[NEWLINE]user: is there other ways?[NEWLINE]agent:  YEs there is. Apply By Phone Call us at1-800-772-1213.[NEWLINE][BOUNDARY][NEWLINE]user: When I apply what info do I need?[NEWLINE]agent: Please be ready to supply the information we need to approve your application for these benefits :      You Need To Apply For Retirement Benefits Or Medicare - Form SSA-1 [ nformation[NEWLINE][BOUNDARY][NEWLINE]user: Are ther eother websites?[NEWLINE]agent:  Benefit Eligibility Screening Tool BEST to help identify other Social Security programs for which you may be eligible[NEWLINE][BOUNDARY][NEWLINE]user: what if I am not ready to retire?[NEWLINE]agent:  If you are not getting Social Security and you are not ready to retire, you should still use our online retirement benefit application to sign up for just Medicare three months before your 65th birthday[NEWLINE][BOUNDARY][NEWLINE]user: what information doi need?
user: How do i get started?[NEWLINE]agent: You Can Apply For Retirement Benefits Or Medicare[NEWLINE]user: What If i have no birth certificate?[NEWLINE]agent: you may request one from the state where you were born[NEWLINE]user: What information do I need?[NEWLINE]agent: You Need To Apply For Retirement Benefits Or Medicare - Form SSA-1  Information[NEWLINE]user: which one do I need to apply to?[NEWLINE]agent:  You Need To Apply For Retirement Benefits Or Medicare - Form SSA-1[NEWLINE]agent:  Please be ready to supply the information we need to approve your application for these benefits :[NEWLINE]user: ok no thanks[NEWLINE][BOUNDARY][NEWLINE]user: what is the easiest way to do this?
user: Can I apply for medicare benefits?[NEWLINE]agent:  The easiest and quickest way to apply for retirement, spouse 's, ex - spouse 's, or Medicare benefits is to apply online[NEWLINE]agent: was your pension plan terminated?[NEWLINE]user: yes[NEWLINE]agent: ok great! there are websites you can go to[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need?[NEWLINE]agent: Sure, no problem.  We may ask you to provide certain documents to show that you are eligible and help us decide how much your benefits should be[NEWLINE][BOUNDARY][NEWLINE]user: what if  you are not getting Social Security and you are not ready to retire?[NEWLINE]agent: you should still use our online retirement benefit application to sign up for just Medicare three months before your 65th birthday[NEWLINE][BOUNDARY][NEWLINE]user: What is the best site to use?[NEWLINE]agent: Benefit Eligibility Screening Tool BEST to help identify other Social Security programs for which you may be eligible[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to show when I apply?
user: What other websites can I view[NEWLINE]agent: Benefit Eligibility Screening Tool BEST to help identify other Social Security programs for which you may be eligible The Employee Benefit Research Institute[NEWLINE]agent: Was your pension plan terminated?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: what information doI need to supply?[NEWLINE]agent: Please be ready to supply the information we need to approve your application for these benefits[NEWLINE][BOUNDARY][NEWLINE]user: I am not ready to retire, does that affect anything?[NEWLINE]agent:  If you are not getting Social Security and you are not ready to retire,  you should still use our online retirement benefit application to sign up for just Medicare three months before your 65th birthday[NEWLINE]user: Can I apply online?[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: do i need direct deposit?
user: Where do i begin[NEWLINE]agent: Please be ready to supply the information we need to approve your application for these benefits[NEWLINE]agent: If you do not have a birth certificate  you may request one from the state where you were born[NEWLINE]user: what will I need?[NEWLINE]agent: Do you have a birth certificate?[NEWLINE]user:  If you do not have a birth certificate, you may request one from the state where you were born[NEWLINE]agent:  If you do not have a birth certificate, [31] you may request one from the state where you were born[NEWLINE][BOUNDARY][NEWLINE]user: what if your pension was terminated[NEWLINE]agent: Benefit Eligibility Screening Tool BEST to help identify other Social Security programs for which you may be eligible[NEWLINE][BOUNDARY][NEWLINE]user: what if i do not have a birth certificate?[NEWLINE]agent: you may request one from the state where you were born[NEWLINE][BOUNDARY][NEWLINE]user: What is the age i have to be
user: I'm here because of the Social Security benefit verification letter[NEWLINE]agent: Are you trying to get your Social Security Benefit Verification Letter online?[NEWLINE]user: no, not for that[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what a Social Security Benefit Verification Letter is?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to sign in to your mySocial Security account to get your verification letter?[NEWLINE]user: yea, that's what I needed[NEWLINE]agent: Have you already created a my Social Security Account?[NEWLINE]user: no, that is what I want help with[NEWLINE][BOUNDARY][NEWLINE]user: and what is the verification letter about?
user: Where do I get my benefit verification letter?[NEWLINE]agent: Get your Social Security Benefit Verification Letter online[NEWLINE]user: Whee do I log in at?[NEWLINE][BOUNDARY][NEWLINE]agent: Just log in to my Social Security to get instant access to your benefit verification letter.[NEWLINE]user: yes, okay[NEWLINE]agent: The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: What if I already have an account[NEWLINE]agent: Sign In to your account below and go to Replacement Documents on the right side of the screen[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more info and ask more questions?[NEWLINE]agent: call our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office[NEWLINE][BOUNDARY][NEWLINE]user: If i do not have an online account is it easy to make one?[NEWLINE]agent:  Creating a free my Social Security account takes less than 10 minutes, lets you download or print your benefit verification letter, and gives you access to many other online services[NEWLINE][BOUNDARY][NEWLINE]user: What is a Social Security Benefit Verification Letter?
user: I want to know about the benefit verification letter.[NEWLINE]agent: Do you mean the Social Security benefit verification letter?[NEWLINE]user: Yes, that.[NEWLINE]agent: Do you know how to get an income verification letter or benefit verification letter from Social Security?[NEWLINE]user: I don't know.[NEWLINE]agent: You can just log in to my Social Security to get access to your benefit verification letter.[NEWLINE][BOUNDARY][NEWLINE]user: Do you happen to have a TTY number that I can use to get more information?[NEWLINE]agent: Yes, of course. Our TTY number is 1-800-325-0778[NEWLINE][BOUNDARY][NEWLINE]user: How can I print my verification letter?[NEWLINE]agent: just sign in to your account and go to Replacement Documents on the right side of the screen, then choose "get a Benefit Verification Letter" to print your letter.[NEWLINE][BOUNDARY][NEWLINE]user: What it's exactly a verification letter?
user: How do I get my Social Security Benefit Verification Letter?[NEWLINE]agent: are you trying to obtain the letter online?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need information about what the Social Security Benefit Verification Letter is for and what it entails?[NEWLINE]user: No, I don't need that information.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a mySocial Security account?[NEWLINE]user: No, I do not.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have any other questions for me?[NEWLINE]user: No, I just wanted to know how to obtain the letter.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use my letter as a proof of income for loans?[NEWLINE]agent: Absolutely. The letter can be used as proof for loans, housing assistance, mortgage, and for your other income verification needs.[NEWLINE][BOUNDARY][NEWLINE]user: Can I obtain the letter after creating a mySocial Security account?
user: I have some questions about the verification letter for social security benefit.[NEWLINE]agent: Are you wondering about how to get your Social Security Benefit Verification Letter online?[NEWLINE]user: Yes, can you please tell me?[NEWLINE]agent: Do you want to know how to get an income verification letter or benefit verification letter from Social Security?[NEWLINE]user: No, that's not it.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, in the meanwhile I have a question. Can I use that letter as a proof for loans?[NEWLINE]agent: Of course. You may use your letter as proof for loans, housing assistance, mortgage, and for other income verification purposes.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm hard of hearing? Do you have a number I can call?[NEWLINE]agent: Yes, we do. You can call our toll - free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Great! Can you tell me anything else about the verification letter?
user: How do I get my letter?[NEWLINE]agent: You are referring to the social security benefit verification letter, correct?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE]user: ok thanks[NEWLINE][BOUNDARY][NEWLINE]agent: do you have an online account?[NEWLINE]user: yes[NEWLINE]agent: Sign In to your account below and go to Replacement Documents on the right side of the screen[NEWLINE]user: ok thank you[NEWLINE][BOUNDARY][NEWLINE]user: What is a Social Security Benefit Verification Letter?[NEWLINE]agent: The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: do I need to sign up for an account?
user: Tell me about the benefit verification letter.[NEWLINE]agent: Do you want to get your Social Security benefit verification letter online?[NEWLINE]user: Yes, how do I do it?[NEWLINE]agent: Do you know how to get an income verification letter from Social Security?[NEWLINE]user: I don't.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information about it?[NEWLINE]agent: We have some contact numbers available.[NEWLINE]user: Please, give me the contact numbers.[NEWLINE]agent: You can call our toll-free number 1-800-772-1213 and ask all the questions you want about your benefit verification letter. You also can get this information from your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: So, how can I get my verification letter?
user: Am I able to get a social security benefit verification letter?[NEWLINE]agent: Yes, you can get a verification letter, do you have access to the internet?[NEWLINE]user: Yes, I have internet access.[NEWLINE]agent: Would you like more information on how to retrieve the letter online?[NEWLINE]user: Yes, I would like to know how to do it online, that would be great.[NEWLINE]agent: You just need to log in to My Social Security to get instant access to your benefit verification letter.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a special number I can call if I am hard of hearing?[NEWLINE]agent: Yes, you can call us toll-free at 1-800-325-0778 between 7am and 7pm Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: What is the purpose of a social security benefit verification letter?[NEWLINE]agent: This letter serves as proof of your retirement, disability, SSI, or Medicare benefits. It also serves as proof that you have applied for benefits or that you have never received SSI.[NEWLINE]user: Can I use it as proof that I have never received Social Security benefits?
user: What information is needed to create an account so that I can received by Social Security Benefit verification letter online?[NEWLINE]agent: Do you have login information yet or do you still need to create an account?[NEWLINE]user: I don't have an account yet and would like to create one.[NEWLINE][BOUNDARY][NEWLINE]user: Could you please explain to me what exactly is a Social Security Benefit verification letter?[NEWLINE]agent: Your Social Security benefit verification letter includes your name, date of birth, and the benefit you receive from us.[NEWLINE][BOUNDARY][NEWLINE]user: I still have questions but am hard of hearing, is there some way I can get information using a TTY number?[NEWLINE]agent: You can call toll-free TTY number 1-800-325-0778 between 7 a.m. and 7 p.m. Monday through Friday for further information.[NEWLINE][BOUNDARY][NEWLINE]user: What are the benefits of have a mySocial Security account?[NEWLINE]agent: If you create a free mySocial Security account, which takes less than 10 minutes to do, you can download or print your benefit verification letter and get access to many other online services.[NEWLINE][BOUNDARY][NEWLINE]user: Can I call the TTY number on the weekend?[NEWLINE]agent: No the TTY number is only available between 7 a.m. and 7 p.m. Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: What exactly is a Social Security benefit verification letter and why do I need one?
user: Hello where doi begin?[NEWLINE]agent: do you have a verificatin letter?[NEWLINE]user: yes[NEWLINE]agent: ok, great! Get your Social Security Benefit Verification Letter online[NEWLINE][BOUNDARY][NEWLINE]user: I am hard of hearing, is there a special number to call?[NEWLINE]agent: If you are deaf or hard of hearing,  call our toll - free TTY number, 1 - 800 - 325 - 0778, between7 a.m. and 7 p.m. Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: ok thank you. Can I get it on my account online?[NEWLINE]agent: yes. Sign in to your mySocial Security account to get your copy[NEWLINE][BOUNDARY][NEWLINE]user: What is a Social Security Benefit Verification Letter?[NEWLINE]agent: The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: I still have some questions where can I go to get answers
user: Hello can I get my letter online?[NEWLINE]agent: You are asking how to get your letter online, correct?[NEWLINE]user: no I am not[NEWLINE][BOUNDARY][NEWLINE]user: what is the letter?[NEWLINE]agent: The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE]user: what does the letter include?[NEWLINE]agent: The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: how do I log into my social security count to get a copy?[NEWLINE]agent:  Creating a free my Social Security account takes less than 10 minutes, lets you download or print your benefit verification letter, and gives you access to many other online services[NEWLINE][BOUNDARY][NEWLINE]user: I have more questions[NEWLINE]agent: If you have questions or need help understanding how to request your benefit verification letter online[NEWLINE][BOUNDARY][NEWLINE]user: what does the letter prove?
user: Hi I need help where do I get a letter?[NEWLINE]agent: You have questions about where to get your verification letter, correct?[NEWLINE]user: yes[NEWLINE]agent: If you have more questions please  call our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: after aigning into my account what do I do?[NEWLINE]agent: Sign In to your account below and go to Replacement Documents on the right side of the screen  then choose get a Benefit Verification Letter to view, save and print your personalized letter[NEWLINE][BOUNDARY][NEWLINE]user: I am deaf what number do I call?[NEWLINE]agent:  call our toll - free TTY number, 1 - 800 - 325 - 0778, between7 a.m. and 7 p.m. Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: Is it free to create an online account?[NEWLINE]agent:  Creating a free my Social Security account takes less than 10 minutes, lets you download or print your benefit verification letter, and gives you access to many other online services[NEWLINE][BOUNDARY][NEWLINE]user: what is the letter for?
user: where do I get my letter[NEWLINE]agent: You are asking for a social security verification letter online?[NEWLINE]user: yes that is correct[NEWLINE]agent:  Just log in to my Social Security to get instant access to your benefit verification letter[NEWLINE][BOUNDARY][NEWLINE]user: I have more questions, where doi go[NEWLINE]agent: If you have questions or need help understanding how to request your benefit verification letter online,call our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office[NEWLINE]user: I am deaf can you help me with a special number?[NEWLINE]agent: Sure, no problem.  If you are deaf or hard of hearing, [23] call our toll - free TTY number, 1 - 800 - 325 - 0778, between7 a.m. and 7 p.m. Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: please explain what the letter is?[NEWLINE]agent: The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE]user: what can i use my letter for?
user: Do you know how to get an income verification letter or benefit verification letter from Social Security?[NEWLINE]agent: Do you have an online social security account?[NEWLINE]user: yes[NEWLINE]agent: Sign in to your mySocial Security account to get your copy[NEWLINE]user: Is there a place to go or view, I still  have questions?[NEWLINE]agent: call our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: How do I create an online account?>[NEWLINE]agent:  Creating a free my Social Security account takes less than 10 minutes, lets you download or print your benefit verification letter, and gives you access to many other online services[NEWLINE][BOUNDARY][NEWLINE]user:  What is a Social Security Benefit Verification Letter?[NEWLINE]agent:  The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: what if I already have an account?
user: I have a lot of questions.[NEWLINE]agent: Do you still have questions?[NEWLINE]user: yes[NEWLINE]agent: If you have questions or need help understanding how to request your benefit verification letter online[NEWLINE]user: I am deaf, is there a tty number to call?[NEWLINE]agent:  call our toll - free TTY number, 1 - 800 - 325 - 0778, between7 a.m. and 7 p.m. Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user:  What is a Social Security Benefit Verification Letter?[NEWLINE]agent:  The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: Is there a number i can call?[NEWLINE]agent:  call our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office[NEWLINE][BOUNDARY][NEWLINE]user: Is it easy to make an account?