elplaguister/DTS_session_datasets huggingface dataset:
user: Can you help with more information and resources for VA health care?[NEWLINE]agent: We can show you the different rates for VA health care copays for different test and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know about the other VA benefits and services available?[NEWLINE]user: No I do not need to know about them at this time.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way to update my information for health benefits?[NEWLINE]agent: Yes, you can update your benefits with the VA Form 10-10EZR and the things to update are personal, financial, or insurance.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am homeless, how do I get help?[NEWLINE]agent: We actually offer programs and services that can help such as free health care and in some instances free limited dental care and we can help link you with resources in your community like homeless shelters.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out about my refills on my VA prescriptions?[NEWLINE]agent: You can refill and track your VA prescriptions online and track your shipment there too.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get care for special needs and conditions?
user: Hello, how are you? I need help figuring out how to get health care for veterans, I'm not the youngest anymore.[NEWLINE]agent: Then you're in the right place. Here you can learn how VA health care works and which Veterans health care services we cover.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds great! Do you have more information then?[NEWLINE]agent: Yes, we do. You can view our current copay rates for different types of care, tests, and medications, to name an example.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn about other VA benefits and services?[NEWLINE]user: No, I'm fine.[NEWLINE][BOUNDARY][NEWLINE]user: Can you maybe tell me how to manage my health and benefits?[NEWLINE]agent: Of course. You can order a prescription refill and track your shipment online, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Nevermind, forget this. Can I find out when to expect a decision on my application?[NEWLINE]agent: Yes, and you can also find out what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also track the status of an open health care appeal?
user: Hello there. How are you doing? I am looking for information about what happens after I submitted my application.[NEWLINE]agent: Of course. We can help you find out what happens after you apply for a pre-need eligibility determination.[NEWLINE]agent: Would you like to get more information?[NEWLINE]user: No, thank you. That's enough.[NEWLINE]user: Do you have a number I can call for questions?[NEWLINE]agent: Yes, you can call 877-222-8387. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: The reason I'm asking is that I wanted to plan my burial. I feel like a burden and I would like to take care of everything before I have to go. Do you think I could be buried in a national cemetery for veterans?[NEWLINE]agent: Of course. You can apply to find out in advance if you can be buried in a VA national cemetery. This is called a pre-need determination of eligibility and it can help make the burial planning process easier for your family members in their time of need.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. And who is eligible for such a burial?[NEWLINE]agent: A Veteran who didn't receive a dishonorable discharge when you separated from the military, or the spouse or dependent child of a service member or Veteran, even if the service member or Veteran has already passed away.[NEWLINE]user: But if I had fallen in battle, my wife wouldn't have had to apply for my burial?[NEWLINE]agent: Correct. If a service member dies on active duty, they're eligible for burial without a pre-need decision letter.[NEWLINE][BOUNDARY][NEWLINE]user: Do you perhaps have number I could call? I find it a bit difficult to write all this.
user: Hi, could you tell me what information do I need to request the burial in a VA cemetery?[NEWLINE]agent: do you want information to apply?[NEWLINE]user: do not[NEWLINE]agent: do you have the discharge papers?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: If I sign the form on behalf of someone else, what should I do?[NEWLINE]agent: Among the things you should do are the following:    Select box 33B on the form and provide your name, address, phone number, and email address in blocks 34-37   provide documents that show why the person requesting can t signal[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help completing my application?[NEWLINE]agent: Call our toll free hotline at 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I apply?[NEWLINE]agent: Find out what happens after requesting a pre-need eligibility determination[NEWLINE]user: Where can i get more information?[NEWLINE]agent: For more information, you can call 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m.[NEWLINE]user: What days can I call?
user: What information do I need to request a burial in a VA cemetery?[NEWLINE]agent: do you want to apply for the service?[NEWLINE]user: yes[NEWLINE]agent: the first is the Social Security Number and Date and place of birth[NEWLINE][BOUNDARY][NEWLINE]user: Ok, who can I call to request the service?[NEWLINE]agent: please call 877 - 907 - 8585. We re here Monday through Friday, 8:00 a.m. to 5:30 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply?[NEWLINE]agent: You can apply online right now[NEWLINE][BOUNDARY][NEWLINE]user: what other method can i use[NEWLINE][BOUNDARY][NEWLINE]agent: By mail[NEWLINE]user: how is the process by mail
user: Hi, I would like to know how to apply for Pre-Need Eligibility for Burial in a VA Cemetery?[NEWLINE]agent: You can apply right now online or you can also apply by filling out an application and mailing it.[NEWLINE][BOUNDARY][NEWLINE]user: I don't like applying online but am willing to apply by mail. What forms do I have to completed to apply by mail?[NEWLINE][BOUNDARY][NEWLINE]agent: If you want to apply by mail you will have to download the necessary forms, are you able to download forms?[NEWLINE]user: Yes I am able to download forms on my computer.[NEWLINE]agent: You will have to download VA Form 40-10007 in PDF format. Once you have downloaded the form you can complete it, print it and mail it.[NEWLINE]agent: Is the person you are applying for able to sign the necessary form?[NEWLINE]user: Yes he is able to sign the form.[NEWLINE]agent: If he is unable to sign the form for if the person is under 18 years old, or mentally unable to make decisions for himself or physically unable to sign the form a spouse, parent, or court-appointed representative may sign the form.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a question or need help while filling out the form?[NEWLINE]agent: If you need help or have a question you can call our toll-free number at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m ET.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I have applied?
user: Hello there. Is there is any help you can give me about the process  for a burial in a VA cemetery?[NEWLINE]agent: No problem. You need to know what will happens next after you apply for a pre-need eligibility determination.[NEWLINE]agent: Do you have enough information on this?[NEWLINE]user: Not really. I would like to know some more.[NEWLINE]user: It's there any way to get in contact with you through phone?[NEWLINE]agent: Of course. You can call to the 877-222-8387, from monday to friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: O.K.. That's cool. Which forms do I need on this process?[NEWLINE]agent: To make an appointment of individual as claimant's representative VA form 21-22a. Which you have to download.[NEWLINE][BOUNDARY][NEWLINE]user: I think I don't have all the documents, I still can apply for this benefit?[NEWLINE]agent: You can still apply, and we'll help you by finding the supporting the documents we need. Keep in mind that the more information you can give us when you apply, the faster we can review your application and give you a decision.[NEWLINE]user: That's great. And if you need even more information?
user: Hello, I came here to find out what happens after I sent my application to you.[NEWLINE]agent: Then you came to the right place. Here you can find out what happens after you apply for a pre-need eligibility determination.[NEWLINE]agent: Would you like more details about this?[NEWLINE]user: Yes, please.[NEWLINE]agent: Then you can call 877-222-8387 for more information. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: I see. What do I need to do if I want to apply by mail?[NEWLINE]agent: You need to fill out an application for pre-need determination of eligibility for burial in a VA national cemetery VA Form 40-10007.[NEWLINE][BOUNDARY][NEWLINE]user: And what if I want to be buried in a state cemetery?[NEWLINE]agent: In that case you need to contact that specific cemetery ahead of time to find out about their pre-need program. Some state Veterans cemeteries require that you live in that state or have other rules around eligibility. You can apply for a pre-need determination of eligibility from VA and also from a state or tribal Veterans cemetery.[NEWLINE][BOUNDARY][NEWLINE]user: That's great to know. And how do you decide if you accept me or not?[NEWLINE]agent: We base our decision of whether or not you qualify for burial in a VA national cemetery on your service history or the service history of the Veteran or service member who's sponsoring your application for burial as a spouse, surviving spouse, or unmarried adult child.[NEWLINE][BOUNDARY][NEWLINE]user: My physical state doesn't let me sign a form, can someone else sign it for me?[NEWLINE]agent: Yes, if you are mentally unable to make decisions for yourself, sometimes this is called mentally incompetent, or physically unable to sign the form, a spouse, parent, or court-appointed representative may sign the form.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. But I will get my spot at the graveyard, as soon as I qualify, right?
user: I want to apply for a burial in a VA cemetery and I want to know what happens after I apply.[NEWLINE]agent: Have you applied for a pre-need eligibility determination?[NEWLINE]agent: If you have applied already, there is a delay in processing those because we have gotten so many of them.[NEWLINE]user: Is there any place where I can get more information about this later if I need it?[NEWLINE]agent: You can call 877-222-8387 for more information. It is available Monday through Friday, 8 a.m. to 8 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Can I choose which cemetery I want to be buried at? I really think Arlington is the best and I would love to be buried there.[NEWLINE]agent: For that particular cemetery, you would need to call 977-907-8585 for more information regarding the qualifications to be buried there. The number is open from Monday through Friday, 8 a.m to 5:30 p.m., and Saturdays from 9 a.m. to 1 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: I have the form I need to fill out but how would I get it to them. Can I mail it? And am I supposed to sign it or do I have to get an official or something to do it?[NEWLINE]agent: The person who is applying for the pre-need determination needs to sign it- that would be you. And you can mail the form in, yes.[NEWLINE][BOUNDARY][NEWLINE]user: How do they decide who is eligible to be buried in a VA cemetery?[NEWLINE]agent: It is based on your service history as a Veteran, or the service history of the person who is sponsoring you, if you are a spouse, surviving spouse, or unmarried adult child.[NEWLINE][BOUNDARY][NEWLINE]user: How far ahead do I need to apply for pre-need eligibility?
user: What information do I need to apply to find out if I can be buried in a VA national cemetery?[NEWLINE]agent: Do you have your DD214 or other separation documents?[NEWLINE]user: I do.[NEWLINE]agent: You will need your social security number, your date and place of birth, your military status information such as discharge type, service dates and your exit rank as well as your DD214.[NEWLINE][BOUNDARY][NEWLINE]user: Does that information include burial in a tribal veterans cemetery?[NEWLINE]agent: This information is for VA national cemeteries.  The other cemeteries provide their own information.[NEWLINE][BOUNDARY][NEWLINE]user: How would I apply by mail?[NEWLINE]agent: You would need to fill out an Application for Pre-need Determination of Eligibility for Burial in a VA National Cemetery VA Form 40-10007 and sign it.  You would sent that completed application with copies of your supporting documents to the National Cemetery Scheduling Office in St. Louis.[NEWLINE]user: Can my sister who is 17 and currently serving now apply for burial using the same method you are telling me?[NEWLINE]agent: If a person is under 18, mentally unable to make decisions for themselves, or physically unable to sign the form they can have a court-appointed representative to sign the form for them.  However, if your sister is active, she is not a veteran. She does not yet know the terms of her discharge.[NEWLINE][BOUNDARY][NEWLINE]user: Does this also pertain to my own adult children?
user: Hello I need information about Title VA 38 USC 1151[NEWLINE]agent: of course, If you suffered an additional disability or your existing injury or illness worsened while receiving VA medical care or participating in a VA program designed to help you find, obtain, or keep a job-[NEWLINE]user: no, my disability did not worsen while receiving VA medical care[NEWLINE][BOUNDARY][NEWLINE]user: but I'd like to know if I can get VA compensation[NEWLINE]agent: You may be able to obtain VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.[NEWLINE]user: What circumstances had to surround my disability to make it valid for compensation?[NEWLINE]agent: For you to be eligible for compensation At least one of these must have directly led to an additional disability or your injury or illness to worsen: VA neglect or neglect, or     VA medical or surgical treatment[NEWLINE][BOUNDARY][NEWLINE]user: What if the Va suffered an additional disability while receiving VA medical care?[NEWLINE]agent: in that case you may be able to obtain compensation.[NEWLINE][BOUNDARY][NEWLINE]user: Who is covered in this program?
user: Hello I need information about Title VA 38 USC 1151[NEWLINE]agent: did you have an additional disability or did your existing injury or illness worsen while receiving VA medical care?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: Who is covered in this program?[NEWLINE]agent: this program is only for Veterans[NEWLINE][BOUNDARY][NEWLINE]user: Can I get compensation from VA?[NEWLINE]agent: You may be able to obtain VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get these benefits?[NEWLINE]agent: You will need to file a disability compensation claim. When you apply, you will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE]agent: Do you want to know what to submit in the application?
user: How do I get VA Title 38 USC 1151 benefits?[NEWLINE]agent: You ll need to file a claim for disability compensation[NEWLINE]agent: do you want to submit this application?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: I may still be able to get compensation[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: which are the requirements?[NEWLINE]agent:  At least one of these must have led directly to an added disability or to your injury or disease getting worse :VA carelessness or negligence, or VA medical or surgical treatment[NEWLINE]user: if i meet the requirements i can do[NEWLINE]agent:  You may be able to get compensation from VA if you suffered an added disability or your existing disability[NEWLINE][BOUNDARY][NEWLINE]user: I want to file a disability compensation claim
user: Hello I need information about How I get VA benefits Title 38 USC 1151[NEWLINE]agent: You will need to file a disability compensation claim. When you apply, you will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job. Find out how to file a disability compensation claim[NEWLINE]agent: Do you know what to do when you apply?[NEWLINE]user: do not[NEWLINE]user: What should I present in the claim?[NEWLINE]agent: You will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get compensation from VA?[NEWLINE]agent: of course You may be able to get VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.[NEWLINE][BOUNDARY][NEWLINE]user: And if my disability was related to my military service, could I receive any compensation?[NEWLINE]agent: of course We will award any compensation payment in the same manner as we would if your disability was related to your military service and a service related disability...[NEWLINE][BOUNDARY][NEWLINE]user: I want to know if I am eligible for disability benefits
user: Hello, I am here to figure out how I can get disability benefits.[NEWLINE]agent: In order to get these benefits, you'll need to file a claim for disability compensation. When you file, you'll have to show that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE]agent: Do you want to file a claim?[NEWLINE]user: No, at least not now.[NEWLINE][BOUNDARY][NEWLINE]user: I've read that if my disability was caused by unexpected complications, it can qualify me for a benefit. Is that correct?[NEWLINE]agent: Yes. One example would be if VA carelessness or negligence led directly to an added disability or to your injury or disease getting worse.[NEWLINE]user: What about a mistake during a surgical treatment? Does that count?[NEWLINE]agent: Yes, this also applies when VA medical or surgical treatment led directly to an added disability or to your injury or disease getting worse.[NEWLINE][BOUNDARY][NEWLINE]user: And who's covered?[NEWLINE]agent: Veterans are covered.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me a compensation?
user: I need information about the VA Title 38 U.S.C. 1151 claim.[NEWLINE]agent: I can help you with that. Have you suffered a disability or had an existing injury/disease get worse while getting VA medical care?[NEWLINE]user: No, but my husband has.[NEWLINE][BOUNDARY][NEWLINE]user: How do I help my husband get benefits?[NEWLINE]agent: First you will need to file a claim for disability compensation that shows the added disability occurred while receiving VA medical care or through a VA program designed to help vets find work.[NEWLINE]agent: Have you filed a disablity compensation claim?[NEWLINE]user: Yes, we have.[NEWLINE]agent: Excellent. Make sure to show the added disability in your claim, if you have not yet done so.[NEWLINE]user: How are compensation payments given?[NEWLINE]agent: These payments will be awarded the same way they would be if your husband's disability was military service related.[NEWLINE][BOUNDARY][NEWLINE]user: What benefits can he get?
user: Hello, I am here to learn a few things about compensation for veterans. Would be great if you help me out.[NEWLINE]agent: Gladly. Have you suffered an added disability or your existing injury or disease got worse while you were getting VA medical care or taking part in a VA program designed to help you find, get, or keep a job?[NEWLINE]user: No, I haven't.[NEWLINE][BOUNDARY][NEWLINE]user: How can I receive compensation?[NEWLINE]agent: You'll need to file a claim for disability compensation.[NEWLINE]agent: Do you want to file a claim?[NEWLINE]user: Yes, but I don't know how.[NEWLINE]agent: In order to file a claim, you'll have to show us that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And who is covered?[NEWLINE]agent: Veterans are covered.[NEWLINE][BOUNDARY][NEWLINE]user: Perfect, because I happen to be one. What conditions do I need to fulfill to receive compensation?
user: Can you please explain to me what benefits are included under VA Title 38 U.S.C. 1151?[NEWLINE]agent: Has an existing injury or disease become worse while you were getting VA medical care?[NEWLINE]user: No my injury has not gotten worse.[NEWLINE][BOUNDARY][NEWLINE]user: If I need to get these benefits how would I go about applying for them?[NEWLINE]agent: You will need to file a claim for disability compensation. You will have to show that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements for me to get compensation from VA?[NEWLINE]agent: To get compensation from VA if you suffered an added disability or your existing disability got worse as the direct result of one of the reasons mentioned and that the added disability wasn't a reasonably expected result or complication of treatment.[NEWLINE][BOUNDARY][NEWLINE]user: If I qualify what kind of benefits would I be entitled to?[NEWLINE]agent: If you qualify you will be compensated in accordance with your particular case.[NEWLINE][BOUNDARY][NEWLINE]user: What are the requirements for me to get compensation from VA?
user: I need more information about the available resources[NEWLINE]agent: VA health care copay ratesView our current copay rates for different types of care, tests, and medications[NEWLINE][BOUNDARY][NEWLINE]agent: What other VA benefits and services can I have?[NEWLINE]user: Yes i would like to know[NEWLINE]agent: Disability compensation pay Learn how to file a claim for disability compensation and manage your disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: How do I schedule the appointment?[NEWLINE]agent: Schedule and view your VA appointmentsFind out how to schedule an appointment by phone, online, or through Secure Messaging[NEWLINE]user: how the service is administered[NEWLINE]agent: there is the program Manage your health and benefits[NEWLINE][BOUNDARY][NEWLINE]user: how is the mental health service[NEWLINE]agent: Mental health servicesFind out how to access VA mental health services for posttraumatic stress disorder PTSD, psychological effects of military sexual trauma MST, depression, grief, anxiety, and other needs[NEWLINE][BOUNDARY][NEWLINE]user: how are the burial benefits?