elplaguister/DTS_session_datasets huggingface dataset:
user: I just bought a car from a dealer, how do I go about transferring ownership?[NEWLINE]agent: I can help you with that, no problem!  [171] Most NY State automobile dealers send the application for a vehicle registration and title certificate to the DMV.s[NEWLINE]agent: Did you purchase a vehicle from the dealer?[NEWLINE]user: yes I did.[NEWLINE]agent: I would be glad to show you how to file a complaint. learn how to file a complaint [ 7 ]  here.[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I need to ask about when I get my vehicle. How will I receive the title?[NEWLINE]agent: You will apply at the DMV, and it will be mailed to you.[NEWLINE][BOUNDARY][NEWLINE]user: Ok so i would need to bring proof to the DMV?[NEWLINE]agent: yes that is correct.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. How do I get it registered with the DMV?[NEWLINE]agent: Visit your local DMV.[NEWLINE][BOUNDARY][NEWLINE]user: I'm also interested in learning more about vehicles purchased. Can the dealer give the DMV the details I require?[NEWLINE]agent: Thank you for your pateince while I researched the answer. Most NY State automobile dealers send the application for a vehicle registration and title certificate to the DMV[NEWLINE][BOUNDARY][NEWLINE]user: What would I do if the vehicle is a part of a living trust?[NEWLINE]agent: No problem.  complete Part II of form DTF-802 for a gift.[NEWLINE][BOUNDARY][NEWLINE]user: My dad has passed away and I am trying to transfer ownship of his vehicle, can you help?[NEWLINE]agent: My condolences. they must print the decedent s name in the Seller s Name Print in Full section on the back of the Title and sign their name in the Seller s Signature Section followed by the words as surviving Spouse[NEWLINE][BOUNDARY][NEWLINE]user: Can the owner and the settlor be the same person?
user: I need some deceased owner info for transfers[NEWLINE]agent: Use this checklist to help you transfer the ownership when the vehicle owner is deceased PDF MV-843[NEWLINE]agent: will the transfer be made according to the Estates, Powers & Trust Law of New York State?[NEWLINE]user: no it won't[NEWLINE]agent: is there a surviving spouse that wants to transfer ownership?[NEWLINE]user: yes there is[NEWLINE]agent: okay, the spouse  must print the decedent s name in the Seller s Name Print in Full section on the back of the Title and sign their name in the Seller s Signature Section followed by the words as surviving Spouse[NEWLINE][BOUNDARY][NEWLINE]user: I want to know about the  Department of Motor Vehicles Consumer Assistance, should I file it first with the DMV, if it concerns a repair?[NEWLINE]agent: You must file it with the DMV withing 90 days or 3,000 miles of the repair.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my spouse has passed away?[NEWLINE]agent: it would be disqualified[NEWLINE][BOUNDARY][NEWLINE]user: Another query pertaining to the DMV-regulated automotive business. what happens if the business does not have a license?
user: How long are in-transit vehicle permits valid for?[NEWLINE]agent: 30 days.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you already paid the fee?[NEWLINE]user: Yes, I paid already.[NEWLINE]agent: The fee is $12.50.[NEWLINE][BOUNDARY][NEWLINE]user: Great info! One more thing, what happens if I purchased my vehicle in a private sale? How do I register this vehicle?[NEWLINE]agent: In this instance, both you and the seller must complete the registration at the NY Department of Tax and Finance department (DTF-802), and the DMV then calculates the tax that is payable and issues a payment receipt[NEWLINE][BOUNDARY][NEWLINE]user: What permit do I need to transport a vehicle from two different locations in New York?[NEWLINE]agent: The in-transit permit is all you need.[NEWLINE][BOUNDARY][NEWLINE]user: What fees do I need to pay?
user: How do I register my vehicle from Missouri?[NEWLINE]agent: If you purchased it in another stae you would need to go to that states dmv[NEWLINE]user: oh ok thank you, it does not apply to me[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do all vehicles need proof of insurance to apply for a vehicle permit?[NEWLINE]agent: In some states they do not, for example, in New York[NEWLINE][BOUNDARY][NEWLINE]user: Where can I found more information on Vehicle Identification Numbers on vehicles and motorcycles?[NEWLINE]agent: The DMV have laws related to vehicle identification numbers (VINS) which are there to protect consumers[NEWLINE][BOUNDARY][NEWLINE]user: What do you need if you don't live in New York?[NEWLINE]agent: Acceptable proof of insurance if you are not a resident of New York State.[NEWLINE]user: No I am not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: It is a light trailer, does that make a difference?[NEWLINE]agent: Light trailers do not need proof of insurance[NEWLINE][BOUNDARY][NEWLINE]user: and if i do not have one of those?
user: what do i need to do if i bring a vehicle from another state to register in new york?[NEWLINE]agent: if you purchase a vehicle in another state. does this apply to you?[NEWLINE]user: yes[NEWLINE]agent: you will need to go through the states dmv office to get a temporary plate and registration to transport the vehicle to new york[NEWLINE][BOUNDARY][NEWLINE]user: do all vehicles need proof of insurance to apply for a vehicle permit?[NEWLINE]agent: vehicles that do not require insurance in new york state are not required to present proof of insurance[NEWLINE][BOUNDARY][NEWLINE]user: What if I put my plates back on? How long do I have before my registration expires if I don't renew it?[NEWLINE]agent: You can renew the registration and pay the renewal fees[NEWLINE][BOUNDARY][NEWLINE]user: How do I surrender personalised license plates?[NEWLINE]agent: The DMV office will store them, you must then apply for the reinstatement of the registration at the same DMV office where you surrendered your personalized plates or custom plates[NEWLINE][BOUNDARY][NEWLINE]user: What form do I need to get back surrendered plates?
user: How long is an in-transit permit valid?[NEWLINE]agent: An in-transit permit is valid for 30 days.[NEWLINE][BOUNDARY][NEWLINE]agent: How much is the fee for obtaining an in-transit permit?[NEWLINE]user: The cost for in-transit permits is $12.50.[NEWLINE]agent: The cost for in-transit permits is $12.50[NEWLINE][BOUNDARY][NEWLINE]user: Regarding vehicle registration, where can I get specific information regarding this online?[NEWLINE]agent: To get the information you are looking for, you must refer to the webpages that are listed on this page[NEWLINE][BOUNDARY][NEWLINE]user: I also need additional information about my application. Would I have to pay anything if I'm not a New York resident?
user: Is my driver license and vehicle information safe or is this information sold or shared with others?[NEWLINE]agent: Yes, your information of shared with companies who insure your vehicle or who repair  your vehicle after a collision.[NEWLINE]agent: Do one of the above apply to you? Have you had an accident or does your vehicle need repair?[NEWLINE]user: This does not apply to me, I have not had an accident.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can someone access my information or my vehicle information by using a Pay-Per-Search facility?[NEWLINE]agent: Yes, In accordance with NY State law anyone using this method has to apply to DMV and sign an agreement identifying their permissible use under the DPPA. Searches cost $7 each. Searches are usually done by insurance companies, who have to rate and monitor drivers or investigate claims. Searches are also done by employers who are required by monitor their employers driving records.[NEWLINE][BOUNDARY][NEWLINE]user: Why to Insurance Companies need this information, I can give it to them myself?[NEWLINE]agent: If you apply for insurance online you would expect a rate quote within minutes. To do this insurance companies need to have access to your information instantly. To provide this kind of service insurance companies need access to DMV information so a direct pay-per-search service has been provided to companies. They are able to check your driving history and therefore provide you with a quote almost immediately.[NEWLINE][BOUNDARY][NEWLINE]user: In relation to a driver's history. Is it possible to place an order over the phone?[NEWLINE]agent: Sorry, but no. These cannot be ordered by phone.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get my CDL abstract at a DMV office?
user: I would like to know whether I can buy information on driver license and vehicle from DMV.[NEWLINE]agent: Yes. You can buy the information through contract sales, pay - per - search and over - the - counter.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me more about the contract sales method?[NEWLINE]agent: Through contract sales method, DMV sells the information for every two years by an open procurement process. The successful bidders must follow the limitation that comes with the information so that the information will not be misused.[NEWLINE][BOUNDARY][NEWLINE]user: Does motor vehicle manufacturers also use the information shared by DMV?[NEWLINE]agent: Yes and it is a good example how the sharing programs play a critical role in improving public safety and make our life more convenient.[NEWLINE][BOUNDARY][NEWLINE]user: Yes, of course. I'd like to inquire about the License Event Notification Service now. What is a commercial driver's license (CDL) (summary)?[NEWLINE]agent: See an explanation of CDL management record summaries. You can request them online or have your employer request them through the LENS Leave Event Notification Service.[NEWLINE][BOUNDARY][NEWLINE]user: What is a standard driving record?[NEWLINE]agent: See an explanation of the 'Standard' driving record summaries issued by the New York DMV, and a PDF Driving Record Summary Description DS-242.1, which also shows a sample summary.[NEWLINE]user: And if I request the summary in an office or in the mail, is there a difference?
user: What information should i see on my lifetime driving record?[NEWLINE]agent: You should see all your license information that currently stored by the DMV on you.[NEWLINE]user: What about my driving license abstract?[NEWLINE]agent: A standard ones should only contains information that is still required to keep by the DMV. Meanwhile, only 4 years records of most recent suspensions and revocations are shown on a standard driving record abstract.[NEWLINE]user: Can you tell me more information on what do I need to be aware of in the DMV website?[NEWLINE]agent:  You can not update your address during an online transaction. The DMV website has instructions to change your name on DMV documents and records[NEWLINE][BOUNDARY][NEWLINE]user: How manual online orders are made[NEWLINE]agent: A public organization and a private organization are defined as follows[NEWLINE][BOUNDARY][NEWLINE]user: If I already have a residence address registered with the DMV[NEWLINE]agent:  you are not required to change it when you change your mailing address, but you can change the residence address if you want to[NEWLINE][BOUNDARY][NEWLINE]user: what is the document number[NEWLINE]agent:  Document Number. The document number is 8 or 10 characters, and is printed on the lower right corner of your DMV photo document, or on the back for documents issues after January 29, 2014. The 8 character format is all numeric.[NEWLINE][BOUNDARY][NEWLINE]user: if it is not the same address?
user: what information appears on a lifetime driving record?[NEWLINE]agent: A "lifetime" driving record contains all the licence information the DMV currently has available about a driver. it displays all the information that the DMV possesses.[NEWLINE]agent: would you like me to give you some more details about what it actually contains?[NEWLINE]user: no thank you, thats okay[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: what else can you tell me about the lifetime driving record?[NEWLINE]agent: there is some information that may not appear on the driving record.[NEWLINE][BOUNDARY][NEWLINE]user: what information does appear on the driving record?[NEWLINE]agent: information such as name, status, ie. whether the person is alive or deceased.[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you. I would also like to find out where I can inspect copies of DMV records. What do I do when I am informed that the records I requested are ready for viewing?
user: What is on a lifetime driving record?[NEWLINE]agent: I can explain:  A " lifetime " driving record contains all the license information DMV currently has available about a driver[NEWLINE]user: So if i have had revocations it will only show on the standard driving record?[NEWLINE]agent: I will be glad to help with that and answer it. most suspensions and revocations are only shown on the standard driving record abstract for 4 years from the date the suspension or revocation ended[NEWLINE][BOUNDARY][NEWLINE]user: What if it is for out of state roccorunces?[NEWLINE]agent: It may be different for each state or county, the court s address and phone number are recorded as provided by the issuing jurisdiction[NEWLINE]user: I have a question regarding commercial driver's license, what if I have a commercial driver's license from another state?[NEWLINE]agent: Do you want to get a New York State CDL?[NEWLINE]user: Yes.[NEWLINE]agent: In that case you must apply for your CDL at a DMV office and surrender your out-of-state CDL.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to prove that I live and work in the U.S.?
user: what information appears on a lifetime driving record?[NEWLINE]agent: a lifetime driver record contains all license information that the DMV has about a driver however it may not include information that dates back to when a driver was initially granted driving privileges.[NEWLINE]user: could i have an example?[NEWLINE]agent: sure, a lifetime driving record will show suspensions and revoocations that are older than 4 years.[NEWLINE][BOUNDARY][NEWLINE]user: By the way, for out-of-state cases, how does Criminal Negligence Convictions work?[NEWLINE]agent: The New York State DMV records the out - of - state convictions of any New York driver for criminal negligence, homicide, or assault, which arise out of the operation of a motor vehicle and which results in death[NEWLINE]agent: have you already been given the result of the sentence?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I have a previous alcohol-related driving conviction?[NEWLINE]agent: your license will be revoked for at least one year or until the age of 21, whichever is longer[NEWLINE][BOUNDARY][NEWLINE]user: If I'm over 21 and commit the violation
user: Do I need to turn in in to DMV?[NEWLINE]agent: Do you have these documents available?[NEWLINE]user: Yes, why do I need to mail a copy of his death certificate to DMV?[NEWLINE]agent: Providing copies of these documents will ensure that your deceased loved one will not become a target of identity theft.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about electronic voter registration. I see what you mean.  After my submission, what will happen to it?[NEWLINE]agent: The electronic voter registration application is transferred from DMV to your County or City Board of Elections for review. Once processed, your County will notify you either that you are registered to vote or additional information is needed to complete your application.[NEWLINE]agent: Haven't you heard anything, six weeks after sending in your application?[NEWLINE]user: No, it hasn't been six weeks yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How does the voter registration work on the DMV website of NY?[NEWLINE]agent: DMV will display your name, residence and mailing addresses, date of birth, and gender from DMV records for you to confirm their accuracy.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to put a signature under my registration application by myself?[NEWLINE]agent: Did you agree to the New York State Department of Motor Vehicles Attestation in the voter registration application?
user: I need more info a my drivers license[NEWLINE]agent: Are you reporting a death?[NEWLINE]user: Yes[NEWLINE]agent: Please mail a copy of the death certificate and a photo copy of their license or ID if you have it to the DMV. This will prevent further mailings or identity theft[NEWLINE][BOUNDARY][NEWLINE]user: About voter registration, how can I find out what the current status of my voter registration is?[NEWLINE]agent: The NYS Board of Elections provides a website for New York State residents to check their voter registration status.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, perfect. And do I have to put my signature on my voter registration application?[NEWLINE]agent: Do you agree to the New York State Department of Motor Vehicles Attestation in the voter registration application?[NEWLINE]user: No, I haven't agreed with it.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: So what happens next, after my voter registration application is submitted?
user: I need to update my address on my driver's license.[NEWLINE]agent: Has your spouse passed away?[NEWLINE]user: No, I just moved and need to update my address.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: My previous house has been settled.[NEWLINE]agent: Ok, you can call the DMV Revenue Accounting line at 888-525-5245[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if you have any information regarding the proof of ownership the DMV accepts for a trailer model 1976?[NEWLINE]agent: for that case, you can use either the NY State Certificate of Title (original or a certified copy) or a acceptable proof of ownership from any other state.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a driver's license, a permit, or an identification card? Will it avoid identity fraud if I mail in a copy of their death certificate and driver's license?[NEWLINE]agent: Yes, we can help with that.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get my deceased husband's vehicle transferred into my name?[NEWLINE]agent: I can send you a PDF checklist that you can use to help with transferring the ownership of the vehicle over to you.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you, it is a difficult time for me, but I know I need to get this issue resolved.  What about page 4?[NEWLINE]agent: I am so very sorry for your loss.  I can walk you through page 4 and what you need to do.[NEWLINE][BOUNDARY][NEWLINE]user: Am I able to get a refund of my husband's registration fee?
user: My mother has just passed away.  Can you please give me the address for reporting this to the DMV?[NEWLINE]agent: Please mail a copy of the death certificate and a photo copy of their license or ID if you have it to the DMV.  You can mail that to DMV License Production Bureau, P.O. Box 2688 ESP, Albany, NY 12220-0668.  This will prevent further mailings or identity theft.[NEWLINE]agent: Can a refund be issues on my mother's registration fee since she just passed?[NEWLINE]user: I would like to get a refund on my mother's registration fee since she just passed, however, I am not the executrix.  Is this still possible?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I receive the refund of my mother's registration fee?[NEWLINE]agent: It is possible to request that refund, however DMV will issue it to the name of the estate, so you would have to work that out in a way for you to receive it then.  To request the refund of your recently passed mother's registration fee, you must surrender the vehicle plates at a DMV office and request a transfer receipt, not a refund receipt.  You need to have the executor or executrix of the estate send a completed and signed Request for Refund [1] MV-215 with "deceased" on the form, a photocopy of the death certificate, and the transfer receipt to the address listed on the Request for Refund form.[NEWLINE][BOUNDARY][NEWLINE]user: I need a little more information about New York State licensed TNC companies.  Is there a minimum age requirement?[NEWLINE]agent: Yes, of course. You need to be 19 years old or older, to be a tnc driver.[NEWLINE][BOUNDARY][NEWLINE]user: And Can I use any vehicle I want?[NEWLINE]agent: That will depend on every tnc company, which may have requirements on the vehicles they allow.[NEWLINE][BOUNDARY][NEWLINE]user: And the tnc drivers can get insurance?[NEWLINE]agent: The tnc companies will have to make sure the tnc drivers understand and have the required insurance to work.[NEWLINE]agent: Are you interest in being a tnc driver?
user: Looking for information on my ID[NEWLINE]agent: Who might this be? You or for someone else?[NEWLINE]user: I had my father die and want to make sure everything in his estate is taken care of.[NEWLINE]agent: You would need to provide a certificate of death as well as anything else to ensure no ID theft is taking place, though I am sorry for your loss.[NEWLINE]user: I see thanks, and regarding stolen vehicles, how can I specifically report the theft of the license plates, is it in the aforementioned report?[NEWLINE]agent: No. That's something completely different. For plates, you must go to police and ask them to complete a form MV-78B for Report of Lost or Stolen Motor Vehicle Items. That form is just available in police agencies.[NEWLINE]agent: It's all clear for you, or you still needs more information about it?[NEWLINE]user: No, thanks, i think i understood all the info.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I've been told that i must do some insurance transfer only title. I must do that even after my vehicle is recovered?
user: What is plate surrender and registration refund?[NEWLINE]agent: You can request a refund for a deceased individuals registration.[NEWLINE]agent: Is the estate settled?[NEWLINE]user: No it is not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I transfer ownership of deceased individuals vehicle.[NEWLINE]agent: Here is a checklist PDF [ 2 ] MV-843.[NEWLINE][BOUNDARY][NEWLINE]user: I'm hoping to learn more about TNC. But I guess you cannot elaborate more about the insurance requirements for a TNC driver?[NEWLINE]agent: That's something for the TNC company. They have to make sure their drivers understand and effectively have the proper insurance.[NEWLINE]agent: You're going to be a TNC driver right?[NEWLINE]user: Yes, That's right, that's why i wanted to know about this.[NEWLINE]agent: Then you should contact the TNC company you are interested to work with so they can give you more details.[NEWLINE][BOUNDARY][NEWLINE]user:  Yeah, i already thought about doing that. I can use any vehicle to do that right? i mean, like a truck or something?[NEWLINE]agent: Sorry, but no. TNC rules forbid use of taxis, delivery vehicles, limousines or licensed for-hire vehicles from being used as a TNC vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's a boomer. And i suppose that applies to pick up random passengers too, right?