elplaguister/DTS_session_datasets huggingface dataset:
user: can you give me details of Computerized Vehicle Inspection System[NEWLINE]agent: Only stations that inspect group 1a vehicles are required to have a CVIS. Opus Inspection is the current vendor providing the equipment to New York State inspection stations.[NEWLINE]agent: Do you want to sign the station agreement and request equipment?[NEWLINE]user: To sign the station agreement and order equipment visit www.nyvip.org  For additional information Opus Inspection can be reached at 866 623 - 8378.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: Inspection[NEWLINE][BOUNDARY][NEWLINE]user: What should I do to prepare a complaint against their company?[NEWLINE]agent: Keep a copy of all important paperwork in an easy-to-access location[NEWLINE][BOUNDARY][NEWLINE]user: what could happen if we go to a hearing?[NEWLINE]agent: The result of the hearing may be no action, a civil penalty, and/or a suspension or revocation of your ability to operate as a vehicle related business in New York State. You may also be offered the opportunity to pay restitution to the consumer in lieu of the fines and/or penalties, or to have the penalty reduced.[NEWLINE][BOUNDARY][NEWLINE]user: but before that we can try to resolve this right?
user: I'm thinking into opening a emissions station and like to get some guidance?[NEWLINE]agent: Very good. But before proceeding, you must know that you may be subject to the Public Emissions Inspection State Cap. Did you were aware of that?[NEWLINE]user: No, i didn't.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know how to apply then?[NEWLINE]user: Yes, i would like to know that.[NEWLINE]agent: Excellent. To apply, you must submit an Original Facility Application, so you can proof that you have permission to use the property at the business location. Second, a notarized statement from property owner.[NEWLINE][BOUNDARY][NEWLINE]user: Another question about the investigation process, after the investigation, what comes next?[NEWLINE]agent: This will depend on what is found in the investigation. The result could be no action at all, a warning letter Notice of Investigation put in your file, or a formal administrative hearing before an Administrative Law Judge.[NEWLINE]user: They said something about a hearing waiver where I would just pay a monetary penalty. What if I don't accept the waiver?[NEWLINE]agent: If you reject their offer, a hearing must be held.[NEWLINE][BOUNDARY][NEWLINE]user: What does the hearing process entail?
user: hi[NEWLINE]agent: hi[NEWLINE]user: No, i'm not scheduled for that, but wanted to know in any case.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: O.k. Another question, DMV doesn't provides any station signs, right?[NEWLINE]agent: That's right. You can use sign shops and automotive supply stores to purchase those signs required for your station. Be aware that your signs requirements may vary depending on waht types of vehicles you will be inspecting.[NEWLINE][BOUNDARY][NEWLINE]user: What is necessary to become a licensed inspection station? Where can i find information regarding this[NEWLINE]agent: You can find that information in the DMV Commissioner s Motor Vehicle Inspection Regulations pdf. There all your questions should be answered. In case you don't understand something, you can always write again here.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. I heard that you don't do that, but i wanted to know it for sure. Now another topic. Does my station needs to be equipped with a computerized inspection system?[NEWLINE]agent: Not necessarily. The Computerized Vehicle Inspection System is just required in case you are going to inspect vehicles from the group 1a.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding opening a body shop or repair shop, what are the first steps to registration?[NEWLINE]agent: You can start by consulting the DMV Commissioner's Motor Vehicle Repair & Body Shop Regulations, and you can download and read the Repair & Body Shop business requirements[NEWLINE][BOUNDARY][NEWLINE]user: good to know, do you know someone who has recently registered a body shop and auto repair shop? can I get information online?[NEWLINE]agent: The search should be under the "Inspection" topic.[NEWLINE][BOUNDARY][NEWLINE]user: If i get approval after the inspector visit, What will happens next?
user: Hello, i want to open an inspection station.[NEWLINE]agent: Sure, but first you must know that Opus is the current vendor providing the equipemnt to New York inspection stations.[NEWLINE]agent: Do you know how to sign the station agreement? That is necessary to open an inspection station[NEWLINE]user: Yes, visiting the nyvip website[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: But i actually don't know how to sign it, only that it is on the website, could you help me please?[NEWLINE]agent: Oh, sure, you can find these signs in various sign shops and automotive supply stores.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know what I need to have or buy to become a Diesel Emissions Inspection Station?[NEWLINE]agent: You would need to purchase a smokemeter that is approved by the DMV.[NEWLINE]user: Then I could perform inspections?[NEWLINE]agent: As long as you are licensed for that specific type of vehicle.[NEWLINE]user: Do I need to submit proof that I bought the smokemeter?[NEWLINE]agent: Yes, you would mail in a copy of your paid invoice.[NEWLINE][BOUNDARY][NEWLINE]user: My emissions certificate expired. What do I need to do?[NEWLINE]agent: Do you have an existing certificate on the vehicle?[NEWLINE]user: Yes, and it is expired.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: My vehicle is over 8,500 pounds. Do I need to have it inspected annually?
user: How would I update my vehicle registration and title?[NEWLINE]agent: Do you need to update your name on your vehicle registration and title?[NEWLINE]user: Yes, I have to change my name.[NEWLINE]agent: Would this be to update your legal name?[NEWLINE]user: Not at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me when I get my new registration and title how much it will be?[NEWLINE]agent: If you have a 10 year non driver ID and are 62 age or older and a recipient of SSI there is no fee.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to confirm if I will provide the same completed form of my vehicle registration to the DMV office just like what I send by mail?[NEWLINE]agent: Yes, bring a completed Vehicle Registration/Title Application or Application for Title[NEWLINE][BOUNDARY][NEWLINE]user: Thank you very much tomorrow I will be here with the vehicle registration as you ask me What happens if the driver's license is commercial CDL can you also subscribe?[NEWLINE]agent: of course can also subscribe to receive email and / or text reminders about the status of their medical certifications[NEWLINE][BOUNDARY][NEWLINE]user: How do I change my address?[NEWLINE]agent: Do you need information about changing your mailing or residence addresses on DMV records or documents?
user: I want to change my ID so it shows my new married name[NEWLINE]agent: Okay, you must visit your local DMV office and bring proof of the change[NEWLINE][BOUNDARY][NEWLINE]user: I also have an ID that might not be real or whatever you call it even though you issued it to me, so what should I do so I'm ready when I want to travel?[NEWLINE]agent: You should come to the DMV and get an Enhanced or REAL ID[NEWLINE]user: what do I need to bring with me to get the new ID?[NEWLINE]agent: We have a guide you can use to make sure you have to correct proofs of identification you need.[NEWLINE]user: One more thing, to change my address on my driver's license, permit, identification or registration, can I do it online or should I go to a DMV office?[NEWLINE]agent: To change the address on your non-driver license, permit, ID and / or registration, you will need your New York State ID number and document number.[NEWLINE]user: What happens if I lost my document?[NEWLINE]agent: you must wait for it to arrive before you can create a MyDMV account[NEWLINE][BOUNDARY][NEWLINE]user: and will I need to request new documents with my new address?
user: hello I need information about Driver's License, Permit or Non-Driver Identification[NEWLINE]agent: You must visit your local DMV office and bring proof of the change.[NEWLINE][BOUNDARY][NEWLINE]user: How do I change gender?[NEWLINE]agent: Did you have a gender change or are you transgender?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what if it's not time to renew?[NEWLINE]agent: Take to a DMV office     a completed Permit Application, Driver's License or Driverless Identification Card PDF MV-44[NEWLINE][BOUNDARY][NEWLINE]user: I was wondering if a proof for trailers was required for Model Years 1973 or newer with an unladen weight of 1,000 lbs. or more?[NEWLINE]agent: either the NY State Certificate of Title and it must be the original or a certified copy,or  acceptable proof of ownership from another state[NEWLINE][BOUNDARY][NEWLINE]user: I almost forgot to inquire about the Permit Application. What address should I send it to if I plan to do this by mail?[NEWLINE]agent: The address that you will need to send your documents and payment to is the NYS DMV Title Services Department of Motor Vehicles, 6 Empire State Plaza, Albany, NY 12228-0331.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding the registration and title of the vehicle, how can I change the name of the title?[NEWLINE]agent: do you want to update your legal name?[NEWLINE]user: Yes
user: can you give me details of Vehicle registration and title[NEWLINE]agent: do you want to change your name?[NEWLINE]user: yes[NEWLINE]agent: do you want to update your legal name?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how are the fees?[NEWLINE]agent: There is no fee to change your name on your registration documents and title certificate[NEWLINE][BOUNDARY][NEWLINE]user: Another question regarding can dealers find information. What resources are available to dealers for filing or removing liens?[NEWLINE]agent: See Remove or add a lienholder from a title[NEWLINE][BOUNDARY][NEWLINE]user: How can I correct an error in the registration of my title? Should I go to the DMV offices or can I do it online?[NEWLINE]agent: use the Ask DMV a Question service to request a correction.s   [99] We may be able to correct it without you coming a DMV office. There is no fee for a correction[NEWLINE][BOUNDARY][NEWLINE]user: Now I have a question about the Subscription Page. What will I do if I don't want to receive any more emails from the Dmv?
user: how is the Vehicle registration and title[NEWLINE]agent: you want to change the name[NEWLINE]user: yes[NEWLINE]agent: you want To update your legal name[NEWLINE]user: yes[NEWLINE]agent: bring these items to your local DMV office[NEWLINE][BOUNDARY][NEWLINE]user: Good to know! Another question related to local dmv. What if I no longer have that document?[NEWLINE]agent: Then you will need to wait for a new one to arrive before you can create a MyDMV account. You can still change your address, though.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, then let's say I'm heading to a DMV office to change my address. What should I bring along?[NEWLINE]agent: You should bring a completed Address Change (MV-232) form with you.[NEWLINE][BOUNDARY][NEWLINE]user: What else should I know when I change my address for a vehicle registration?
user: Hi! I'm in a commercial process with a vehicle, I have some doubts about the registration process.[NEWLINE]agent: O.k., no problem. Are you looking information about how to change the legal name of the owner of the vehicle?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: In this case you wish to update the name your legal name?[NEWLINE]user: Yes, related to the status of the vehicle.[NEWLINE]agent: O.k., great. You'll just need to bring some documents to your local dmv office.[NEWLINE][BOUNDARY][NEWLINE]user: One other thing, about my license. What else should I consider if I'm changing my address?[NEWLINE]agent: You can write your new address on the back of your driver license, non-driver ID card or learner permit, and on the front of the registration document carefully draw lines through the old address. Do not write the new address on a title certificate.[NEWLINE][BOUNDARY][NEWLINE]user: What if I rather want to replace my documents for up-to-date ones?[NEWLINE]agent: In that case, be sure to include payment. You can find payment information on the Change Address (MV-232) form.[NEWLINE]user: Can I also change my address by mail?
user: Hello, I would like to learn more about vehicle registration. Can you answer a few questions for me, please?[NEWLINE]agent: Of course. Do you want to change your legal name?[NEWLINE]user: Yes, I plan to.[NEWLINE]agent: Would you like to know what you need to do to update your legal name then?[NEWLINE]user: No, I'm familiar with that procedure.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is the fee for a non-driver ID card?[NEWLINE]agent: Such a card would cost $ 5.00.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd also like to know about Deceased owner. What if the proprietor passes away? How did the transfer go?[NEWLINE]agent: In case the owner is deceased, the Estates, Powers & Trust Law of New York State takes care of providing for the transfer but only through the property distribution of an estate set up by a Surrogate Court. The surviving Spouse, minor shield or next kin can't assume the ownership automatically.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any information on how to change my address?[NEWLINE]agent: Yes, simply read the "change address" section on our website.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Another question, you have a website for DMV, that's where I may look for any reminder from you?
user: I need to update some info on my ID[NEWLINE]agent: You have to visit your local DMV office and bring proof of the change[NEWLINE][BOUNDARY][NEWLINE]user: what is the new ID that I heard about? they said you needed the new ID to travel[NEWLINE]agent: If you plan on traveling we recommend you come to the DMV now to get an Enhanced or REAL ID.  We also have more information if you want to learn more about Enhanced or REAL ID[NEWLINE][BOUNDARY][NEWLINE]user: can I change my last name to my husband's last name? we are gay partners[NEWLINE]agent: Regardless of the genders of you and your spouse, if your marriage certificate shows both your spouse's surname and your former surname you may change your surname to your spouse 's surname.[NEWLINE][BOUNDARY][NEWLINE]user: Are you aware of the various addresses on licenses and registrations? What else should I think about if I'm relocating?[NEWLINE]agent: You can write your new address on the back of your driver license, non-driver ID card or learner permit, and on the front of the registration document carefully draw lines through the old address. Do not write the new address on a title certificate.[NEWLINE][BOUNDARY][NEWLINE]user: What if I rather want to replace my documents for up-to-date ones?[NEWLINE]agent: In that case, be sure to include payment. You can find payment information on the Change Address (MV-232) form.[NEWLINE]user: Can I also change my address by mail?
user: want to change the info on a title[NEWLINE]agent: Do you want to change the name on a title?[NEWLINE]user: yes[NEWLINE]agent: Do you want to update your legal name?[NEWLINE]user: no, I'll update later[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how do I change my gender?[NEWLINE]agent: You have to visit your local DMV office and bring proof of the change.[NEWLINE]agent: Have you had a gender change?[NEWLINE]user: yes[NEWLINE]agent: You will need a completed Vehicle Registration/Title Application, your registration and title, and proof of a gender change to make changes to your DMV information.[NEWLINE][BOUNDARY][NEWLINE]user: I have never had or will have a gender change. Where can dealers find information on filing or disposing of a lien?[NEWLINE]agent: See Remove or add a lienholder from a title[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if is it possible to sign up if the driver's license is a commercial CDL?
user: How to Become a Driving Instructor What tests do I have to pass?[NEWLINE]agent:  The is similar to the vision test you must pass to qualify for, or renew, your driver s license. You can take the vision test at DMV, or you can have your eye doctor or physician conduct this test and complete the Vision Test Report form MV-619[NEWLINE]agent: did you not pass this test?[NEWLINE]user: yes[NEWLINE]agent: you will have to submit a new application including photos and $ 10 fee[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of About Your Driving School Instructor Certificate[NEWLINE]agent: you pass all tests?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to have a valid driver's license to operate in New York State?[NEWLINE]agent: yes, that has been valid for at least 2 years preceding application in the class of vehicle that the instructor intends to teach in[NEWLINE][BOUNDARY][NEWLINE]user: If a customer or DMV employee asks to see the certificate[NEWLINE]agent:  you must be able to present it[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to complete for the instructor certificate?
user: How do I become certified as a driving school instructor?[NEWLINE]agent: Do you want to become an instructor at a driving school?[NEWLINE]user: yes[NEWLINE]agent: you must first be employed by a licensed driving school[NEWLINE]user: If my driver's license is issued from a state other than New York?[NEWLINE]agent:  you must include with your application a certified copy of your driving record from the state agency that issued your license.[NEWLINE]user: Do you know if there are any other requirements that must be met. What happens if my license expires?[NEWLINE]agent: You must immediately stop operating your driving school business. Your school will not be licensed to operate. Any services you provide through your driving school license including Instructor Certificates, account to DMV s online road test appointment scheduling system, and authorization to order Pre - Licensing Course Completion Certificates will be terminated[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to include anything else?[NEWLINE]agent: You must attach a Signature Authorization List - Pre - Licensing Course MV-278.6[NEWLINE][BOUNDARY][NEWLINE]user: Can I continue my course whilst waiting for the renewal?
user: I would like more information about the Driving School Instructor Certificate, can you tell me more about it please?[NEWLINE]agent: I can tell you more about it. Could you tell me if you have passed all the tests required for this certificate?[NEWLINE]user: Yes I have.[NEWLINE]agent: As you have passed all the tests the Bureau of Driver Training Programs will issue you with a Driving School Instructor Certificate (MV-524). The certificate will be mailed to the driving school where you are employed.[NEWLINE][BOUNDARY][NEWLINE]user: I am looking to change my career and would like to qualify to become a certified driving school instructor, how do I go about becoming an instructor?[NEWLINE]agent: To become a driving school instructor you will first have to find employment at a licensed driving school. Once you are employed by a driving school you will have to complete an Application for Driving School Instructor Certificate (4). When completing the application be sure to answer all questions and provide any explanations/information needed.[NEWLINE]user: Can you tell me if it is possible to work as a driving school instructor even if my license expires?[NEWLINE]agent: You must immediately stop operating your driving school business. Your school will not be licensed to operate. Any services you provide through your driving school license including Instructor Certificates, account to DMV s online road test appointment scheduling system, and authorization to order Pre - Licensing Course Completion Certificates will be terminated[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to include anything else?[NEWLINE]agent: You must attach a Signature Authorization List - Pre - Licensing Course MV-278.6[NEWLINE][BOUNDARY][NEWLINE]user: Can I continue my course whilst waiting for the renewal?
user: I need information from my driving school instructor certificate[NEWLINE]agent: passed all tests?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user:  If a customer or DMV employee asks to see the certificate?[NEWLINE]agent: you must be able to present it.[NEWLINE][BOUNDARY][NEWLINE]user: What is the Instruction behind the wheel in vehicles[NEWLINE]agent: carsstruckssbuses[NEWLINE][BOUNDARY][NEWLINE]user: if i driver license was issued from a state other than New York[NEWLINE]agent: you must include a certified copy of your driving record from the state agency that issued your license[NEWLINE]user: what is the fee for an additional certificate?
user: I want to become a driving school instructor and I have questions about the Driving School Instructor Certificate.[NEWLINE]agent: Have you passed all the required tests?[NEWLINE]user: Yes, I have.[NEWLINE]agent: Great. You will be issued a Driving School Instructor Certificate MV-524 by the Bureau of Driver Training Programs. Your certificate will be mailed to the driving school where you work.[NEWLINE][BOUNDARY][NEWLINE]user: Do you need to be hired at a driving school, before you can complete the Application for Driving School Instructor Certificate?[NEWLINE]agent: Yes. You will need to be employed at a licensed driving school.[NEWLINE]user: One more question. I have a driving school business. What happens if my license runs out?[NEWLINE]agent: You must immediately stop operating your driving school business. Your school will not be licensed to operate. Any services you provide through your driving school license including Instructor Certificates, account to DMV s online road test appointment scheduling system, and authorization to order Pre - Licensing Course Completion Certificates will be terminated[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to include anything else?[NEWLINE]agent: You must attach a Signature Authorization List - Pre - Licensing Course MV-278.6[NEWLINE][BOUNDARY][NEWLINE]user: Can I continue my course whilst waiting for the renewal?
user: I need help with driving school instructor certificate matters[NEWLINE]agent: Have you passed all tests?[NEWLINE]user: yes, so what happens next[NEWLINE]agent: The Bureau of Driver Training Programs will issue a Driving School Instructor Certificate and mail it to the driving school where you are employed.[NEWLINE][BOUNDARY][NEWLINE]user: does everyone have to pass those same tests?[NEWLINE]agent: Yes, you must pass the vision test, road sign test, written test, and the driving school instructor driving test[NEWLINE][BOUNDARY][NEWLINE]user: Alright. Now, let's talk about the driving school license.  Is there any case if my license expires?[NEWLINE]agent: You must immediately stop operating your driving school business. Your school will not be licensed to operate. Any services you provide through your driving school license including Instructor Certificates, account to DMV s online road test appointment scheduling system, and authorization to order Pre - Licensing Course Completion Certificates will be terminated[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to include anything else?[NEWLINE]agent: You must attach a Signature Authorization List - Pre - Licensing Course MV-278.6[NEWLINE][BOUNDARY][NEWLINE]user: Can I continue my course whilst waiting for the renewal?