elplaguister/DTS_session_datasets huggingface dataset:
user: How do I get a ticket of a TVB ticket?[NEWLINE]agent: Are you able to get online?[NEWLINE]user: Yes I can.[NEWLINE]agent: Was your TVB ticket lost or destroyed?[NEWLINE]user: Yes it was lost.[NEWLINE]agent: You can print a substitute online.  The ticket you are replacing must have the words Traffic Violations Bureau at the bottom.[NEWLINE][BOUNDARY][NEWLINE]user: Can I print substitute tickets for all my open TVB tickets?[NEWLINE]agent: Yes, once you provide information for one open TVB traffic ticket you will be able to print any open TVB traffic ticket you have.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if my traffic ticket isn't available to print?[NEWLINE]agent: If it is not available to print, the transaction will give you instructions on what you can do.[NEWLINE][BOUNDARY][NEWLINE]user: Are the printed substitute tickets the same as tickets printed at a TVB office?[NEWLINE]agent: Yes, a substitute ticket that you print has exactly the same information as tickets printed at a TVB office.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need my driver license number?
user: I would like a copy of a TVB ticket.[NEWLINE]agent: Is it lost or destroyed?[NEWLINE]user: No it's not.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to print it?[NEWLINE]user: No, I want to view it.[NEWLINE][BOUNDARY][NEWLINE]user: Can an open ticket be printed?[NEWLINE]agent: Yes, just provide the information.[NEWLINE][BOUNDARY][NEWLINE]user: How do I print it?[NEWLINE]agent: Go online, the ticket has to be from traffic violations bureau.[NEWLINE][BOUNDARY][NEWLINE]user: Can I print all of my tickets?[NEWLINE]agent: Yes, just provide information for one open ticket.[NEWLINE][BOUNDARY][NEWLINE]user: Will the ticket look the same?[NEWLINE]agent: Yes, it will be the same as the office ticket.[NEWLINE][BOUNDARY][NEWLINE]user: What will I need to print it?
user: how do i know my driving record shows my PIRP course completion?[NEWLINE]agent: if you need to verify that your course completion is on your dmv record. does this apply to you?[NEWLINE]user: Yes[NEWLINE]agent: you can request a copy of your drivig record[NEWLINE][BOUNDARY][NEWLINE]user: what effect does point reduction have on my license and driving record?[NEWLINE]agent: the point reduction will not affect that action.[NEWLINE][BOUNDARY][NEWLINE]user: how do i receive the point reduction?[NEWLINE]agent: the PIRP course sponsor will notify the dmv within 10 weeks after you complete the course[NEWLINE][BOUNDARY][NEWLINE]user: who do i contact?[NEWLINE]agent: contact the course sponsor[NEWLINE][BOUNDARY][NEWLINE]user: what effect does point reduction have on my license and driving record?[NEWLINE]agent: point reduction applies only to points assessed for violations[NEWLINE]user: does it effect points for earlier violations?
user: How do I know my driving record shows my PIRP course completion?[NEWLINE]agent: Do you need to verify that your course completion is on your DMV record?[NEWLINE]user: Yes[NEWLINE]agent: You can request a copy of your driving record[NEWLINE][BOUNDARY][NEWLINE]user: Will my point reduction effect my record?[NEWLINE]agent: If your license has already been revoked or suspended the point reduction will not affect that action[NEWLINE][BOUNDARY][NEWLINE]user: What is a points reduction?[NEWLINE]agent: " Point reduction " means the number of points on your driving record used to calculate the number of total points received within 18 months will be reduced by 4 points and may help you avoid a suspension[NEWLINE][BOUNDARY][NEWLINE]user: How long will it take for the DMV to be notified?[NEWLINE]agent: The PIRP course sponsor will notify the DMV within 10 weeks after you complete the course. DMV will then reduce the active points on your driving record by up to 4 points[NEWLINE][BOUNDARY][NEWLINE]user: Will this course affect my points on the driver responsibility assessment?[NEWLINE]agent: Completion of a course under the Point & Insurance Reduction Program also can not prevent or reduce the calculation of points affecting a Driver Responsibility Assessment[NEWLINE]user: How low can point reduction go?
user: Good morning. I would like to know how I know if my driving record shows my PIRP course completion?[NEWLINE]agent: Good morning! Do you need to verify that your course is completed?[NEWLINE]user: Yes, if it is on my DMV record.[NEWLINE]agent: No problem, you can request a copy of your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: When will the DMV know if I have completed the course?[NEWLINE]agent: They will know within 10 weeks.[NEWLINE][BOUNDARY][NEWLINE]user: If my license has been revoked what point effect does that have on my driving record?[NEWLINE]agent: If your license has been revoked, the point reduction will not affect it.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, where can I see more information?[NEWLINE]agent: You can check out the NY State Point System for more information about how points are calculated.[NEWLINE][BOUNDARY][NEWLINE]user: What if I completed the course, but it is not on my driving record after 10 weeks?[NEWLINE]agent: Then you should contact the course sponsor.[NEWLINE]user: So I would contact the course sponsor? Then what?[NEWLINE]agent: Yes, they would have to tell you what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: What does point reduction refer to?
user: How to know that my PIRP course completion shows on my driving record?[NEWLINE]agent: Request a copy of your driving license to verify that.[NEWLINE]user: Is there any other way to verify my course completion on the DMV record?[NEWLINE][BOUNDARY][NEWLINE]user: Does point reduction protects me from future violations or points?[NEWLINE]agent: No. It does not. It is only for violations occurred eighteen months before course completion and does not affect earlier violations points.[NEWLINE]user: Can point reduction affect a scheduled hearing?[NEWLINE]agent: It will not affect a scheduled hearing.[NEWLINE][BOUNDARY][NEWLINE]user: How will the DMV knows about my PIRP course?[NEWLINE]agent: After you complete the course, the course sponsor will notify the DMV within 10 weeks. 4 active points will then be deducted from your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: Can the point reduction help if my license has already been revoked or suspended?[NEWLINE]agent: No. It will not affect that.[NEWLINE]user: How about Driver Responsibility Assessment? Could it affect that?
user: how do i know my driving record show my PIRP course completion?[NEWLINE]agent: if you need to verify that your course completion is on your dmv record. does this apply to you?[NEWLINE]user: Yes, it does.[NEWLINE]agent: you can easily request a copy of your driving record[NEWLINE]user: what happens if my course completion is not recorded into my driving record?[NEWLINE]agent: [16] contact the course sponsor[NEWLINE][BOUNDARY][NEWLINE]user: what if my license is already revoked though?![NEWLINE]agent: if your license has already been revoked or suspended [22] the point reduction will not affect that action[NEWLINE]user: my violation hearing has already been scheduled? what now?[NEWLINE]agent: [24] the point reduction will not affect that action.[NEWLINE][BOUNDARY][NEWLINE]user: will the PIRP course sponsor actually notify the DMV??[NEWLINE]agent: The PIRP course sponsor will notify the DMV within 10 weeks after you complete the courses [11] DMV will then reduce the active points on your driving record by up to 4 points[NEWLINE][BOUNDARY][NEWLINE]user: what happens if i get like 12 points for traffic violations??[NEWLINE]agent: [6] your driver license may be suspended [7] point reduction means the numer of points on your driving record used to calculate the number of total points received within 18 months will be reduced by 4 points and may help you avoid suspension[NEWLINE]user: how are the points calculated though?
user: Does my record show on my PRIP?[NEWLINE]agent: If it needs to, it will. You can request confirmation at a local branch.[NEWLINE]user: I think it does; will it be there?[NEWLINE]agent: Yes, if needed, it will be.[NEWLINE]user: Can I also get a copy of my record sent to me?[NEWLINE]agent: Of course you can, you can do it at a local branch.[NEWLINE][BOUNDARY][NEWLINE]user: What effects do points have on my driving record?[NEWLINE]agent: You can see that using a referenced document or at a local branch.[NEWLINE]user: But what if I got a revoked status?[NEWLINE]agent: You can check to see if point reduction will remove said revoked status, or you can go to a local branch.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get them reduced?[NEWLINE]agent: Yes, via a point reduction class or taking the road test over again.[NEWLINE][BOUNDARY][NEWLINE]user: Will it hit my record before the 10 weeks it says it will?
user: Can my driving record show PIRP completion?[NEWLINE]agent: It can but you would need to request a copy of your full record.[NEWLINE]user: I haven't requested a copy yet; can I find out somewhere else?[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find that?[NEWLINE]agent: You can find it on our website.[NEWLINE]user: What if the hearing has been scheduled but hasn't happened yet?[NEWLINE]agent: You're fine, until the hearing date.[NEWLINE]user: What could happen after?[NEWLINE]agent: It won't affect the hearing itself.[NEWLINE][BOUNDARY][NEWLINE]user: What about if I already completed the course in question?[NEWLINE]agent: It will arrive at the DMV within 10 weeks of successful completion.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds good to me.
user: Can I get the PIRP discount if a young driver is already getting an education discount?[NEWLINE]agent: It is best to contact your insurance company and their policies for this matter.[NEWLINE][BOUNDARY][NEWLINE]agent: You can find out more info here:  Learn how to reduce driving record points. [1[NEWLINE]user: Ok thank you so much[NEWLINE][BOUNDARY][NEWLINE]user: are there any preventions of fees being increased?[NEWLINE]agent: Unfortunately for that, there are not.[NEWLINE][BOUNDARY][NEWLINE]user: When will I get certificates of completion?[NEWLINE]agent: Congrats! he course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course or 14 business days after you complete an online course.[NEWLINE][BOUNDARY][NEWLINE]user: Will my insurance company have more information on the reductions I may receive?[NEWLINE]agent: Yes it is best to contact your insurance company for this matter[NEWLINE][BOUNDARY][NEWLINE]user: After paying, when will my premiums begin?[NEWLINE]agent: good question, your liability and collision premium reduction will begin immediately, retroactive to the date you completed the course.[NEWLINE][BOUNDARY][NEWLINE]user: What is PIRP?
user: How do I get an insurance premium reduction?[NEWLINE]agent: The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course or 14 business days after you complete an online course[NEWLINE]agent: Have you presented your certificate to your insurance company within 90 days after you completed the course?[NEWLINE]user: No[NEWLINE]agent: Why not?[NEWLINE]user: I presented it after 90 days[NEWLINE]agent: In that case the insurer may issue the premium discount effective from the date presented[NEWLINE][BOUNDARY][NEWLINE]user: How can I reduce driving record points?[NEWLINE]agent: Contact your insurance company or agent to learn if both reductions will be given at the same time[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need any more information on reducing driving record points?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: Any other ways to reduce driving record points?[NEWLINE]agent: Any insured driver who is the principal operator and completes a Point & Insurance Reduction Program course will receive the 10 % reduction[NEWLINE][BOUNDARY][NEWLINE]user: What if more than one person named on a policy completes the PIRP course?
user: Can there be more than one discount applied for a young driver?[NEWLINE]agent: It is possible. It varies by insurance company so it is best to contact them[NEWLINE][BOUNDARY][NEWLINE]agent: Did you review the article on how to reducedriving record points?[NEWLINE]user: I have not did that yet, no[NEWLINE][BOUNDARY][NEWLINE]user: Will my premium raise due to PIRP?[NEWLINE]agent: No it will not[NEWLINE][BOUNDARY][NEWLINE]user: Who do I contact to see if more than one discount can be applied?[NEWLINE]agent: Sure I can help you with that. Contact your insurance company or agent to learn if both reductions will be given at the same time[NEWLINE][BOUNDARY][NEWLINE]user: You can contact the course sponsor, they usually will mail you a completion certificate[NEWLINE]agent: ok thank you[NEWLINE]user: Will I be notified if I qualify?
user: I heard there was a way to get my premiums reduced[NEWLINE]agent: Yes there is a course you can take.[NEWLINE]agent: How soon do I get the discount?[NEWLINE]user: The discounnt will be retroactive to the date you took the course.[NEWLINE]agent: your liability and collision premium reduction will begin immediately, if you give your insurance co. the certificate with in 90 days.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get the certificate?[NEWLINE]agent: The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course[NEWLINE]user: what if I take it online?[NEWLINE]agent: 14 business days after you complete an online course a certificate will be mailed.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to do this every year?[NEWLINE]agent: No, the discount is good for 36 months.[NEWLINE][BOUNDARY][NEWLINE]user: Can more than onefamily member get the discount?[NEWLINE]agent: No, only the principal driver can get 10 percent off[NEWLINE]user: ok thank you
user: How can I get reductions on insurance premiums?[NEWLINE]agent: wE WOULD LOVE TO HELP BUT IT VARIES PER INSURANCE COMPANY. Contact your insurance company or agent to learn if both reductions will be given at the same time[NEWLINE][BOUNDARY][NEWLINE]agent: Are you already receiving a discount on the premium?[NEWLINE]user: yes but how can I reduce it more?[NEWLINE][BOUNDARY][NEWLINE]user: If the course is taken, will it prevent my premiums from going up?[NEWLINE]agent: Unfotunately no.[NEWLINE][BOUNDARY][NEWLINE]user: so when I complete the course how do I get the reduction[NEWLINE]agent: The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course or 14 business days after you complete an online course[NEWLINE][BOUNDARY][NEWLINE]user: Can I get more than one reduction?[NEWLINE]agent: It may be possible. Contact your insurance company or agent to learn if both reductions will be given at the same time[NEWLINE][BOUNDARY][NEWLINE]user: Does it prevent general premium increases?
user: How can I learn about lowering my insurance premium?[NEWLINE]agent: You can check with your insurance agent if you have a young driver.[NEWLINE][BOUNDARY][NEWLINE]agent: Does your young driver have any driving points?[NEWLINE]user: I do not think she has any driving points.[NEWLINE][BOUNDARY][NEWLINE]user: How can we work on lowering our insurance premium?[NEWLINE]agent: You can take a safety course, for which you will receive a certificate of completion.[NEWLINE]user: How long does it take to get the certificate if we take the class online?[NEWLINE]agent: It usually takes 14 business days.[NEWLINE][BOUNDARY][NEWLINE]user: Will this program stop my insurance from going up?[NEWLINE]agent: Unfortunately, it does not, but it does help reduce your current base rate by 10%.[NEWLINE][BOUNDARY][NEWLINE]user: Am I eligible for both reductions?[NEWLINE]agent: You will need to check with your insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: When do you think they will apply the start date for the premium discount?
user: Can I get a PIRP discount if the youth driver is already receiving driver education reduction?[NEWLINE]agent: Contact your insurance company to ask.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know how to reduce driving points?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: Will PIRP prevent my insurance company from raising my premium?[NEWLINE]agent: It does not prevent premium increases?[NEWLINE][BOUNDARY][NEWLINE]user: How do I get insurance premium reduction?[NEWLINE]agent: You will be mailed a completion certificate 45 days after you complete the online course?[NEWLINE][BOUNDARY][NEWLINE]user: Can anyone qualify for the insurance premium discount?[NEWLINE]agent: Yes anyone that completes the course receives a 10% discount.[NEWLINE]user: Are youthful drivers and ones in risk pool eligible?[NEWLINE]agent: yes.[NEWLINE][BOUNDARY][NEWLINE]user: What is PIRP?
user: Can I get both a youth and PIRP discount?[NEWLINE]agent: You would need to speak with your insurance company.[NEWLINE][BOUNDARY][NEWLINE]agent: They can tell you more about your premiums.[NEWLINE]user: Ok; how can I reduce my points on my record then?[NEWLINE][BOUNDARY][NEWLINE]user: If you find an accredited cours,e they will give you all the pertinent information.[NEWLINE]agent: They'll tell you everything you need to know.[NEWLINE]user: Will my discount begin immediately according to NY law?[NEWLINE]agent: Immediately, retroactive to date of course completion.[NEWLINE][BOUNDARY][NEWLINE]user: Will taking the PIRP ensure I can't get a premium increase?[NEWLINE]agent: Yes and no. It does not cover overall or violation increases. It does provide a 10% reduction for three years for no fault and current liability.[NEWLINE][BOUNDARY][NEWLINE]user: When will that take place?[NEWLINE]agent: It can be issued as soon as the date of completion, potentially retroactively, depending on the insurer.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds good to me.
user: I am looking at a used vehicle on your website and want to know what the reported mileage is?[NEWLINE]agent: I'm sorry, but vehicles over 10 years old are exempt from mileage disclosure.[NEWLINE]agent: Are there any other titled vehicles you are interested in?[NEWLINE]user: Not at this time.[NEWLINE]agent: I can say if odometer has passed its maximum reading at the time of the sale, if you want to know?[NEWLINE]user: No, that doesn't help me.[NEWLINE]agent: Do you know if the mileage is unknown because the odometer is broken has been repaired, or has been replaced?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]user: Do you have to have proof on that?[NEWLINE]agent: Yes, or the lien holder could repossess the vehicle from you.[NEWLINE][BOUNDARY][NEWLINE]user: Does this need to be taken in first to get repaired?
user: Is there anything I should be aware of when choosing a vehicle to purchase?[NEWLINE]agent: You should consult the YouTube video of the NMVTIS Vehicle History for Consumers[NEWLINE]agent: Are you knowledgeable in car mechanics?[NEWLINE]user: No I'm not[NEWLINE]agent: Do you know what to look for when deciding if a vehicle is roadworthy?[NEWLINE]user: Yes I do[NEWLINE]agent: If you don't know what to look for, you should employ a professional technician to examine the vehicle[NEWLINE]user: What should I request from the dealer before I purchase a vehicle?[NEWLINE]agent: You should find out about any warranties that the dealer provides and whether they provide services or subcontract these to a repair shop[NEWLINE][BOUNDARY][NEWLINE]user: What should I do before I sell my vehicle?[NEWLINE]agent: You must ensure that you remove your license plates and windshield registration sticker from the vehicle. This will help you avoid any parking tickets that don't belong to you[NEWLINE][BOUNDARY][NEWLINE]user: Is there any information that you can give me about pricing of vehicles?
user: I want to know about title branding[NEWLINE]agent: OK, has your vehicle been rebuilt, reconstructed, or not originally manufactured to U.S. standards[NEWLINE]user: yes, it was rebuilt[NEWLINE]agent: You should have a branding notice printed on the title certificate[NEWLINE][BOUNDARY][NEWLINE]user: How would I choose a vehicle?[NEWLINE]agent: Choose one by your needs and budget[NEWLINE][BOUNDARY][NEWLINE]user: what if I have a complaint about the vehicle?[NEWLINE]agent: mention it to the dealership management, keep records of all contacts with anyone regarding the vehicle and keep copies of orders and invoices[NEWLINE]user: I'm having problems with a dealer, is there anywhere I could write and state my case[NEWLINE]agent: yes, here is the address...Bureau of Consumer and Facility Services, PO Box 2700-ESP, Albany, NY 12220 - 0700[NEWLINE][BOUNDARY][NEWLINE]user: It says " THIS VEHICLE WAS RETURNED TO THE MANUFACTURER OR DEALER BECAUSE IT DID NOT CONFORM TO ITS WARRANTY", what does that mean[NEWLINE]agent: It is a notice that must be on the vehicle because of a court finding or settlement under the state 's Lemon Law[NEWLINE][BOUNDARY][NEWLINE]user: and what do I need to disclose when transferring the title to a new owner
user: Can you tell me what proof of vehicle ownership is?[NEWLINE]agent: Sure, proof of vehicle ownership is a Manufacturer's Certificate of Origin.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do if I want to trade in or sell my vehicle?[NEWLINE]agent: You need to make sure to remove the license plate and windshield registration stick that shows your plate number.  This will help prevent you from being charged any type of parking ticket that doesn't belong to you.[NEWLINE]user: What happens if I don't turn in my plates?[NEWLINE]agent: Your driver's license could be suspended.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to sign anything  on a certificate of sale?[NEWLINE]agent: Yes, you mist sign the odometer and damage disclosure statements.[NEWLINE][BOUNDARY][NEWLINE]user: Can I transfer my plates to another vehicle?[NEWLINE]agent: Yes you are able to do that.[NEWLINE][BOUNDARY][NEWLINE]user: What does rebuilt salvage mean?[NEWLINE]agent: I means a vehicle with this label has been rebuilt after being wrecked.[NEWLINE][BOUNDARY][NEWLINE]user: Can I sell my license plate on the vehicle?[NEWLINE]agent: No, you have to take it off before selling.[NEWLINE]agent: What do I need to do when transferring my title cert to the new owner?
user: Hello I would like to become an instructor at a driving school. Would you tell me a bit about the requirements?[NEWLINE]agent: Certainly. In order to be certified you must be employed by a licensed driving school and be at least 21 years of age.[NEWLINE]agent: Additional information is available as well. Would you be interested in receiving it?[NEWLINE]user: Yes please tell me about this information.[NEWLINE]agent: You must contact DTP or Drier Training Program for said information.[NEWLINE]user: Is there additional training if I want to be a fully qualified instructor?[NEWLINE]agent: Yes there is a 30-hour Teaching Techniques and Methodology course for those that wish to teach the Pre - licensing Course.[NEWLINE][BOUNDARY][NEWLINE]user: Are driving schools investigated on a regular basis?[NEWLINE]agent: Yes the DMV conducts inspections and audits that require driving schools to follow requirements and typically the regulations of the municipality in which it is operating.[NEWLINE][BOUNDARY][NEWLINE]user: Will I receive an official certificate once I pass all the required exams?[NEWLINE]agent: Yes and you must possess this certificate at all times while providing driving instructions.[NEWLINE][BOUNDARY][NEWLINE]user: What is the address of the DTP please?
user: What forms do I need for driving school?[NEWLINE]agent: A driving school instructor can only be certified when s / he is employed by a licensed driving school[NEWLINE]agent: For additional information see below[NEWLINE]user: What do I do if that does not apply to me?[NEWLINE][BOUNDARY][NEWLINE]user: How do I get more info on this?