elplaguister/DTS_session_datasets huggingface dataset:
user: Good evening. I recently bought a car from a company and want to change the name that appears in title. Can i do that at a DMV Office?[NEWLINE]agent: Of course you can. You only need to bring a completed Vehicle Registration / Title Application Form MV-82 or Application for Title MV-82TON.[NEWLINE]agent: Don't you have any of these Forms?[NEWLINE]user: Yeah, i don't have any of those right now. What to do then?[NEWLINE]agent: No need to worry. You can bring any other ID proof to us, such as a NYS license, a Permit or a non.driver ID card which is current or haven't expired for more than 2 years.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, lucky i have some of that. Look, i'm looking for the info but,i should have had my name in the title when i bought the vehicle, right?[NEWLINE]agent: That's correct. Is better that way so you can avoid any troubles if you decide to sell or transfer the vehicle afterwards.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, yeah, i'll have to keep that on mind next time, heh. Say, that other day i was in a dealership and hear something about liens and not knowing where to get information. Could you tell me something about it?[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, now regarding my creditor can eliminate the lien, where or how can I find more information about the electronic lien transaction system?[NEWLINE]agent: please see the Electronic Lien Transfer Program Business User Manual PDF ELT-1[NEWLINE][BOUNDARY][NEWLINE]agent: No problem. IF you know someone with a similar situation, just tell them to go online and look for information under Remove or add a lienholder from a tittle.[NEWLINE][BOUNDARY][NEWLINE]user: Great, That has been recorded. In any case, if I am unable to visit a DMV office, can those proofs that you mentioned be mailed to me? Are they the same as they were before?[NEWLINE]agent: The same. A copy of your NYS Driver License, Permit or Non-Driver ID Card, currently valid or not being expired for more than 2 years.[NEWLINE]user: And, about the forms, are they the same ones, too?
user: Goof afternoon. I heard that you offer the possibility to change a name in a vehicle's tittle on your offices, is that right?[NEWLINE]agent: That information is correct. All you need to do is to bring to any DMV's office a completed Form MV-82 or Form MV-82TON. In both cases, it applies to Vehicle or Title registration.[NEWLINE]agent: Just in case, Are you in possession of any Id proof, in case we need it from you?[NEWLINE]user: No, i think i don't have any of those.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: All right. Say, are you referring by any chance any NY license or something like that, to serve as proof?[NEWLINE]agent: That's exactly what i meant before. If you have a NYS driver license, or Permit or even a Non-Driver ID card that hasn't expired over 2 years, you can submit it as proof.[NEWLINE][BOUNDARY][NEWLINE]user: Ahh, then i wasn't so diverted, huh?. Hey, don't know if you can clarify me this, but i was about to buy a car but the dealer told me he couldn't give me the vehicle because having a lien on its title. IS there a way to remove that?[NEWLINE][BOUNDARY][NEWLINE]user: Is it okay if I ask another question? in relation to the title certificate What happens if a lien holder obtains a copy of my title certificate?[NEWLINE]agent: In a number of states, a lienholder is in possession of the title certificate until the lien has been satisfied in full. When the lien has been satisfied, they then send the title certificate to the owner[NEWLINE][BOUNDARY][NEWLINE]agent: Yes, there is. He must go online and the search for "Remove or add a lienholder from a title" in our search tool.[NEWLINE][BOUNDARY][NEWLINE]user: Now I have a new query. Is there anything else that could be used as evidence?[NEWLINE]agent: in fact, there are. You can submit a proof of payment of the sales tax. DMV can provide you with FS-6 T receipt after you claim a sales tax exemption. Also, you can add a Form MV-50 aka Dealer Retail Certificate of Sale, completed by a dealer located in NY.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i was guessing it could be more of those documents. These can all be sent via mail or delivered in person at your offices, right?
user: I just bought a car from a leasing company and need to get it put in my name. I was wondering if it was possible to do this by mail.[NEWLINE]agent: Yes, this can be done by mail. You will need to complete the Vehicle Registration/Title Application or Application for Title.[NEWLINE][BOUNDARY][NEWLINE]user: Where can a dealer find information about getting a lien removed from a title?[NEWLINE]user: I have another question about transfer a title certificate. Do I hand over the original evidence or a copy to the new owner?[NEWLINE]agent: You can transfer the title certificate and give the new owner the original proof that any lien listed on the title certificate was satisfied. Keep a copy of the proof for your records[NEWLINE]agent: A dealer can find this information on our website under Remove or add a lienholder from a title.[NEWLINE][BOUNDARY][NEWLINE]user: Does the DMV can process the title certificate under my name?[NEWLINE]agent: Absolutely. Be sure to bring all the necessary documents when you go.[NEWLINE]agent: Do you have the Application form I mentioned above?[NEWLINE]user: No, I don't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I don't have one?[NEWLINE]agent: If you don't have the application, you'll need to provide a proof of identity like a copy of your NYS Driver License, a Permit, or ID card. Your proof of identity must be current or have not been expired for more than 2 years.[NEWLINE]user: My license has been expired for about a year and a half. Will they still accept it?[NEWLINE]agent: Yes. As long as your license hasn't been expired for more than 2 years, it will be accepted as a proof of identification.[NEWLINE]user: If I do decide to do this by mail, where do I send it to?
user: what form do I need to mail in when I change the name on a lease I bought?[NEWLINE]agent: You will need the Vehicle Registration/Title Application or the Application for Title[NEWLINE]user: what types of proof do you accept for identity?[NEWLINE]agent: You will need proof of identity such as a copy of your NYS Driver License, Permit, or Non-Driver ID card.[NEWLINE][BOUNDARY][NEWLINE]user: Is there online info that shows how dealers can find information about filing or removing a lien?[NEWLINE]user: On a somewhat related note about my transfer of title, should I keep a copy for my own records after I transfer it?[NEWLINE]agent: ou can transfer the title certificate and give the new owner the original proof that any lien listed on the title certificate was satisfied. Keep a copy of the proof for your records[NEWLINE]agent: We have a page that shows how to remove or add a lienholder from a title.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Another DMV-related question. If I can go in instead of mailing it, what would I need[NEWLINE]agent: null[NEWLINE]agent: will you need to provide other kinds of proof when you come in?[NEWLINE]user: yes, I might have to[NEWLINE]agent: We will accept documents such as a NYS License, Permit, or Non-Driver ID card that is current and not expired for more than 2 years[NEWLINE]user: will I need the same form as when I do it by mail?
user: I wanted to know how to sign up for alerts[NEWLINE]agent: would you like to know more about what you will receive if you sign up?[NEWLINE]user: yes[NEWLINE]agent: You can sign up to get email and/or text reminders before your driver license, non-driver ID card, registration or vehicle inspection expires.[NEWLINE][BOUNDARY][NEWLINE]user: There's more to TNC than meets the eye. What kind of insurance does a TNC driver need?[NEWLINE]agent: The TNC companies take care of the understanding of insurance needed.[NEWLINE]agent: Are you interested in being a TNC driver?[NEWLINE]user: No, not at this time.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am licensed to operate for hire by the NY City taxi and limousine commission, can I work at a TNC driver outside of NY City?[NEWLINE]agent: Yes you allowed only if you are authorizd by a licensed TNC company and if you use a different vehicle than you drive for hire in NY City.[NEWLINE][BOUNDARY][NEWLINE]user: Can I pick up passengers in NY City if I am an authorized TNC driver?[NEWLINE]agent: You can if you are separately authorized by the NY City Taxi and Limousine Commission; but otherwise no.[NEWLINE][BOUNDARY][NEWLINE]user: Am I allowed to drop off a TNC passenger in NY City that I picked up outside the City if I am an authorized TNC driver?
user: You can help me get text reminders from the DMV[NEWLINE]agent: would you like to know more about email and text reminders?[NEWLINE]user: no, I want to know how to get the email and text reminders[NEWLINE][BOUNDARY][NEWLINE]agent: Did you have a question about the emails we sent out?[NEWLINE]user: yes, how do I get them[NEWLINE]agent: If you sign up for email reminders you will receive emails from messages@nydmv.messagingchannel.com because you have signed up for the DMV Electronic Reminders program.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you for that information. Another question I have is do I need a special insurance policy as a TNC driver?[NEWLINE]agent: TNC companies will make sure TNC drivers understand and have the required insurance.[NEWLINE]agent: Are you interested in being a TNC driver?[NEWLINE]user: No, I'm just asking these questions for my son.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: So if he becomes an authorized TNC driver, can he pick up passengers in NY?
user: How to receive reminders by email?[NEWLINE]agent: you want to receive emails or text messages[NEWLINE]user: yes[NEWLINE]agent: You can sign up to get email and/or text reminders before your driver license,email and/or text reminders before your driver license, non  driver ID card, registration or vehicle inspection expires.[NEWLINE]agent: Is your documentation about to expire when you register?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I subscribe?[NEWLINE]agent: DMV will also enroll you after you complete an online registration renewal transaction as part of a new initiative to save taxpayers more than $ 500,000 per yea[NEWLINE][BOUNDARY][NEWLINE]user: Another question related to Executive Order No. 2. But does this extend to all military service?[NEWLINE]agent: Apply for new york state military personnel returning from active military service related to the war on terrorism and military action in iraq.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to do anything or just wait until I return?
user: Hi. I would like to know if is possible to get information or reminders from the dmv through email or text.[NEWLINE]agent: Would you like to receive general information by email or text?[NEWLINE]user: Not so general information.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you received any email related to the electronic reminder program from the dmv?[NEWLINE]user: Yes. I received one of those, so I got curious about it.[NEWLINE]agent: You have received one of those messages because you are part of the dmv electronic reminders program.[NEWLINE]agent: Do you want to contact the dmv about this?[NEWLINE]user: Yes, I would like to.[NEWLINE]agent: Great. In that case, please don't write back to the email you received because you won't get any answer. Look for our contact channels.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if at some point I don't want to receive any more messages from you?[NEWLINE]agent: You mean, you want to stop to receive any other message from the reminders program?[NEWLINE]user: Just from those how could be spam.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to have driver license to receive this reminders?
user: Hello. I want to know what can you tell me about any program of spam mails or anything similar.[NEWLINE]agent: Have you received any kind of reminder or message?[NEWLINE]user: Not a message, but I received an email.[NEWLINE][BOUNDARY][NEWLINE]agent: Is this email you received from the new york state dmv about an enhancement to the electronic reminder program?[NEWLINE]user: Yes, that's correct. It looked odd to me. I don't know if it was real or not.[NEWLINE]agent: Yes, it's a real message from us.[NEWLINE]agent: Would you like to contact us because of this?[NEWLINE]user: Not exactly.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: But what can I do if I don't want to receive more messages?[NEWLINE]agent: You just need to select the unsubscribe option on the subscription page and enter your id number and date of birth.[NEWLINE][BOUNDARY][NEWLINE]user: Great. No matter if I'm a commercial driver, right?
user: What type of plates can I order picture and professional plates with?[NEWLINE]agent: You are allowed to order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my registration expires in the next 60 days and want picture plates?[NEWLINE][BOUNDARY][NEWLINE]user: I got it. Another question about passenger cars, commercial vehicles, and motorcycles. And if there is a change of residence, how long do I have to report it?[NEWLINE]agent: You must report a change of residence address on your license, permit, non-driver ID, or vehicle registration to the DMV within 10 days.[NEWLINE][BOUNDARY][NEWLINE]agent: Renew your registration and change your address online before ordering picture plates and you must visit a DMV office to do it.[NEWLINE][BOUNDARY][NEWLINE]user: For the plates, What topics can I research on the internet?[NEWLINE]agent: You can look at the topic Plates online.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to order plates on the phone?[NEWLINE]agent: Yes, it is possible to order custom plates online at 1-518-402-4838 Monday through Friday 8 a.m. to 4 p.m.; but online is a lot faster.[NEWLINE][BOUNDARY][NEWLINE]user: Can I order my picture plates by mail?[NEWLINE]agent: Do you want to order professional plates by mail?
user: Hello I need information about How to request professional photos and plates[NEWLINE]agent: You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: How can I request by phone?[NEWLINE]agent: You can order by phone, however it is faster and easier to do online. Call the Custom License Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: well. Now, regarding old or damaged personalized plates, can I replace them? what is the procedure?[NEWLINE]agent: Yes, you must call the Personalized Plate Unit at 1 - 518 - 402 - 4838. Hours of operation are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: And how do I do with the plates of a vehicle bought by a private?[NEWLINE]agent: In that case ask the DMV to transfer your custom license plates when you register the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: If I remove a vehicle from the road, can I keep my personalized license plates?[NEWLINE]agent: Yes. You can store your personalized dishes in most DMV offices.[NEWLINE][BOUNDARY][NEWLINE]user: And can I replace it just because they are old?[NEWLINE]agent: Yes, to replace your custom plates that are old or damaged, you must call the Custom Plate Unit at 1 - 518 - 402 - 4838.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?
user: Hello I need information about how I request a photo and professional plates[NEWLINE]agent: You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: and can i order by mail?[NEWLINE]agent: Do you want to order by mail?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and one question the plates can be customized?[NEWLINE]agent: Many professional images or plates can also be customized. You can browse our collection of professional images and dishes and order online directly from the pages below.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you for this wonderful idea. Can I ask a one last question? Is it necessary for all of my applications to have the same address?[NEWLINE]agent: The DMV sends documents and important notices to customers by mail. We recommend that you use the same address on all of your applications, documents, and transactions. You must report your address change to both the DMV and the USPS.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. I would also like to know if the registry is equal to the state of new york and the other states?. What do I have to order the professional plates online?[NEWLINE]agent: You must have a valid New York State vehicle registration in the passenger, commercial, or motorcycle registration class that does not expire within 60 days.The mailing address in your vehicle registration record must be your current mailing address.  Your vehicle registration record must match your current name if your name has changed.[NEWLINE]user: Thank you for this wonderful topic suggestion. Well, if ordering online is the fastest option, then I'll do that. Is there anything I should consider when ordering online?
user: Hello I need information about the order photos and professional plates[NEWLINE]agent: You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: can i order by phone?[NEWLINE]agent: You can order by phone, however it is faster and easier to do online. Call the Custom License Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Another thing I'd like to ask you. What if my plates are damaged? Is it possible for me to replace them?[NEWLINE]agent: Call to the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: I have a custom image plate and want to replace it with a different image plate. Can I keep my current custom combination and use it on my new imaging plate?[NEWLINE]agent: Have you been told if the plate category you want allows custom combinations that contain the number of characters on your current plates?[NEWLINE]user: Yes, I have heard that.[NEWLINE]agent: If that is so, you may have the combination on your new custom plates. Most image plates require a $ 31.25 annual custom fee in addition to the $ 31.25 custom license plate fee, and you have also pay a plate fee for the new plates.[NEWLINE][BOUNDARY][NEWLINE]user: What if my plates are old? Can I replace them too?
user: can you give me details of Order picture and professional plates[NEWLINE]agent: You can order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles[NEWLINE][BOUNDARY][NEWLINE]user: how is the Order by mail[NEWLINE]agent: To order picture or professional plates by mail[NEWLINE]user: it's not my case[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how is the Order by phone[NEWLINE]agent:  You can order by phone, however it s faster and easier to do it online. Call the Custom Plates Unit at 1 - 518 - 402 - 4838. Office hours are 8:00am - 4:00pm, Monday through Frida[NEWLINE][BOUNDARY][NEWLINE]user: in relation to a DMV office If I want to replace my documents, what should I do?[NEWLINE]agent:  be sure to bring payment for the fees[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to inquire about replacing my documents. what necessarily If I want to buy plates with the Universal Symbol of Access for people with disabilities, what should I do?[NEWLINE]agent: you must contact the Custom Plates Unit[NEWLINE]user: Another question for you: do I need a credit or debit card to register online, and when do I need to do so?
user: What can I order picture and professional plates for?[NEWLINE]agent: You can order picture or professional plates for motorcycles, commercial, and passenger vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: Can I order plates for people with disabilities that have the Universal Symbol of Access?[NEWLINE]agent: i see you want to order a plate for people with a disability with Universal Symbol of Access and you need to contact the Custom Plates unit.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about DMV. So I can transfer my current personalized plates to a new vehicle I'm planning to purchase soon?[NEWLINE]agent: Yes certainly.[NEWLINE][BOUNDARY][NEWLINE]user: I don't want to go to the DMV due to past bad experiences, must I?[NEWLINE]agent: The replacement or transfer personalized plates is not done at the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Oh good. And if I want to park my car and not use it, can I get my money back for my custom plates until I use it?[NEWLINE]agent: In that case, the online custom plate order system can not give you credit for the custom plate fees you have already paid on your current registration.[NEWLINE]user: It sounds like I can get it though, who gives the credit?[NEWLINE]agent: Yes the Custom Plates Unit can give you credit.[NEWLINE][BOUNDARY][NEWLINE]user: How much is a picture plate per year?
user: Hello there. Can you walk me through the process of ordering picture plates, please?[NEWLINE]agent: Of course. You can order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: That's what I would like to do. Can I order by phone as well?[NEWLINE]agent: Yes, you can order by phone, however it's faster and easier to do it online. Call the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about personalized plate transfer. So I'll be able to move my current customized plates to a new vehicle I'm planning to purchase soon?[NEWLINE]agent: Yes certainly.[NEWLINE][BOUNDARY][NEWLINE]user: I don't want to go to the DMV due to past bad experiences, must I?[NEWLINE]agent: The replacement or transfer personalized plates is not done at the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Oh good. And if I want to park my car and not use it, can I get my money back for my custom plates until I use it?[NEWLINE]agent: In that case, the online custom plate order system can not give you credit for the custom plate fees you have already paid on your current registration.[NEWLINE]user: It sounds like I can get it though, who gives the credit?[NEWLINE]agent: Yes the Custom Plates Unit can give you credit.[NEWLINE][BOUNDARY][NEWLINE]user: How much is a picture plate per year?