elplaguister/DTS_session_datasets huggingface dataset:
user: Good morning. I'm trying to get into the retirement matter. I've already read some info, but i would like to know what else can do?[NEWLINE]agent: Good morning. Don't know if you know already, but aside of you, your family members can qualify for benefits based on your record.[NEWLINE]agent: Are you interested to know more about this?[NEWLINE]user: Yeah, i would like to know more about it.[NEWLINE]agent: Excellent. Then you'll need to check our documentation and look for the Benefits for your family section. If you don't have any children or are not even married, then you should check the How to apply for retirement benefits or medicare section.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask if I can still receive benefits from my ex - spouse even if they have remarried?[NEWLINE]agent: You can in certain situations.[NEWLINE][BOUNDARY][NEWLINE]user: I see, to request these benefits, can I do it online or on the web? While outside of the United States, can I apply for these benefits?[NEWLINE]agent: Sure, no problem with that. All you need to do is to contact the nearest U.S Social Security office, or go to your nearest U.S Embassy or consulate.[NEWLINE][BOUNDARY][NEWLINE]user: Soryy to ask, but what was that section you mentioned in case to be never married?[NEWLINE]agent: Yeah, don't worry. That would be How to apply for retirement benefits or medicare section.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, i got it now. Oh, another thing. I was told that even if  i never worked, i could get some benefit from spouse, is that true?[NEWLINE]agent: Sure you can. Only need to be 62 and your spouse to be receiving retirement or disability benefits. Also, you can qualify for medicare at 65.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. A last question. Is there any kind of discount on the benefit i will receive if i'm not in full age of retirement yet?
user: I'd like to know which steps to do next.[NEWLINE]agent: Consider this: even if you do not qualify for benefits on someone else's record, some of your family members may qualify for benefits on your record.[NEWLINE]agent: Are you married?[NEWLINE]user: No, I've never been married and I don't have any children.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I apply?[NEWLINE]agent: You can apply online for example. Use our Social Security Retirement/Medicare Benefit Application to apply for retirement, spouse's, divorced spouse's or Medicare benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding the online application, are there other ways or places for more information about what other ways I can apply?[NEWLINE]agent: Yes, there are.[NEWLINE]user: Will I be notified if you weren't able to process my request?[NEWLINE]agent: Yes, you will receive information on how to contact us to discuss it by phone or by appointment.[NEWLINE]user: As the spouse of a disabled worker, how old do I have to be to fill out a benefits application?
user: I need to know how to colect social security under my spouse[NEWLINE]agent: Are you at least 62 years of age and is your spouse currently receiving retirement or disablilty benefits?[NEWLINE]user: yes[NEWLINE]agent: even if you have never worked under social security you may be able to get your spouses retirement benefits because you are at least 62 years old. You can also qualify for medicare at age 65[NEWLINE]user: What if we are divorced?[NEWLINE]agent: you may still be able to get benefits on your ex-spouse's recod[NEWLINE]user: I see, when applying for benefits online, should I give you permission to access my social security account?[NEWLINE]agent: Yes. You will create a log in for that.[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to find out -S p u e.Btw, for XXXX. What about my spouse?[NEWLINE]agent: You may qualify if your spouse is a retired worker.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get an estimate on the benefits?[NEWLINE]agent: I can send a link to you that has a benefit calculator.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have information on planning for future benefits?
user: Are there steps I need to take to get members of my family on my benefits?[NEWLINE]agent: Yes, because even if you don't qualify, some of your family members may still be eligible for benefits on your record.[NEWLINE]agent: Are you interested in learning more about this?[NEWLINE]user: Yes I am, where would I go for more information?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is there someone I can contact if I don't live in the U.S.?[NEWLINE]agent: Yes, you can contact your nearest U.S. Social Security Office or a U.S. Embassy or Consulate.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know what the early retirement age is? When will I be able to retire?[NEWLINE]agent: You can retire at any time between age 62 and full retirement age[NEWLINE][BOUNDARY][NEWLINE]user: what is normal retirement age?[NEWLINE]agent: Full retirement age is the age at which a person may first become entitled to full or unreduced retirement benefits. No matter what your full retirement age also called " normal retirement age[NEWLINE][BOUNDARY][NEWLINE]user: what are the pros again?
user: I need help with retirement benefits.[NEWLINE]agent: Are you asking about spousal benefits?[NEWLINE]user: Yes, I want to see if I'm eligible for spousal benefits.[NEWLINE]agent: If you are at least 62 years old and your spouse is receiving benefits, you may be eligible.[NEWLINE]agent: Are you divorced?[NEWLINE]user: Yes, we are.[NEWLINE]agent: You may still be eligible even if you're divorced.[NEWLINE]user: If I am divorced, and the benefit in my ex-husband's record is higher, can I access the benefits?[NEWLINE]agent: Indeed. This is the condition you need to fulfill in order to get this benefit.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding the application, what should I do if I do not live in the USA and / or one of its territories?[NEWLINE]agent: You can contact the closest U.S. Embassy, Consulate or Social Security Office.[NEWLINE]user: There isn't one close.  Is there anywhere else I can go for help?[NEWLINE]agent: You can contact your nearest U.S. Embassy or consulate.[NEWLINE]user: I can't hear very well.  Is there a TTY number I can call?[NEWLINE]agent: Yes, it's 1-800-325-0778[NEWLINE][BOUNDARY][NEWLINE]user: Are there exceptions to the age requirements on spousal benefits?[NEWLINE]agent: Yes, if you are caring for a child that is receiving benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Can I go in person to apply?
user: Can my family qualify for benefits on my record even if I didn't qualify for benefits on someone else's record?[NEWLINE]agent: Yes, some members of your family may still qualify for benefits on your record.[NEWLINE]agent: Would you like to learn more information about this?[NEWLINE]user: No, thank you I don't need more information.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there more information regarding benefits if you were never married?[NEWLINE]agent: Yes, you can visit "How You Apply For Retirement Benefits Or Medicare."[NEWLINE][BOUNDARY][NEWLINE]user: Do you have to be a certain age to get a spouse's retirement benefits?[NEWLINE]agent: Yes, you must be at least 62 years of age.[NEWLINE][BOUNDARY][NEWLINE]user: Is there someone I can contact about benefits for my spouse if I don't live in the U.S.?[NEWLINE]agent: Yes, you can contact the nearest U.S. Social Security Office, a U.S. Embassy, or a consulate.[NEWLINE][BOUNDARY][NEWLINE]user: There is something else about my Social Security, can I get an estimate for survivors or disability benefits?
user: I need to plan for retirement[NEWLINE]agent: Are these benefits for you spouse?[NEWLINE]user: Yes I need to get spouse retirement benefits[NEWLINE][BOUNDARY][NEWLINE]agent: Do you  need to know how much you will receive?[NEWLINE]user: yes I need to know how much I will receive[NEWLINE][BOUNDARY][NEWLINE]agent: And You need to know how do you apply?[NEWLINE]user: Yes how do I apply?[NEWLINE]agent: ou can apply online with our Social Security Retirement / Medicare Benefit Application[NEWLINE][BOUNDARY][NEWLINE]user: Also for a better administration and protection of my social security, is there someone trained that can help me?[NEWLINE]agent: yes you can use our planners to understand then choose a benefit calculator to get estimates you may be eligible for.[NEWLINE][BOUNDARY][NEWLINE]user: What about spouse benefits?
user: I need some help with retirement benefits.[NEWLINE]agent: Are you needing help with benefits on your record or your spouse's record?[NEWLINE]user: Yes, i'm the spouse.[NEWLINE]agent: We can help you with that.  Many people who have never worked under Social Security still qualify for benefits under their spouse.[NEWLINE]user: Can a divorced spouse get benefits?[NEWLINE]agent: You may still be eligible to receive benefits even if you are divorced.[NEWLINE][BOUNDARY][NEWLINE]user: by the way, for government pension compensation (GPO), the GPO reduces or can it reduce benefits?[NEWLINE]agent: It can reduce any Social Security benefits you may be eligible to receive on your spouse's record under certain circumstances.[NEWLINE][BOUNDARY][NEWLINE]user: can I come back and do some estimates once I get those numbers I need?[NEWLINE]agent: Yes, you can call our toll free number at 1-800-772-1213, or contact your local Social Security office for more help.[NEWLINE][BOUNDARY][NEWLINE]user: once I get those numbers what would I subtract something to get something else?
user: Hello there. I was looking into some info about retirement benefits. I came up with some info already, but I would like to know what could be the next steps now.[NEWLINE]agent: No problem. You'll have to wait, but even if you don't qualify for benefits, some members of your family could qualify for benefits on your record.[NEWLINE]agent: Are you interested in more information about benefits for your family?[NEWLINE]user: Yes, i'm interested into knowing more.[NEWLINE]agent: Good. Then you need to go to our section "How to apply for Retirement Benefits or Medicare" to know more.[NEWLINE][BOUNDARY][NEWLINE]user: I also need to find out about the benefits after a divorce, can I receive benefits[NEWLINE]agent:  If you are divorced, but your marriage lasted 10 years or longer,s  you can receive benefits on your ex - spouse 's record even if they have remarried[NEWLINE]user: I have never worked for the Social Security Administration. Is it even possible for me to be eligible for benefits?[NEWLINE]agent: Sure. You can qualify. You only to be at least age 62 and your spouse be receiving retirement or disability benefits. Oh, and you can also qualify for medicare at age 65.[NEWLINE][BOUNDARY][NEWLINE]user: And what can you tell me, if i don't live in the U.S?[NEWLINE]agent: Don't worry, you have an option even in that scenario. You can go to your nearest local Social Security Office, U.S embassy or consulate.[NEWLINE][BOUNDARY][NEWLINE]user: Now, lets say i'm already receiving benefits, this fact will affect my spouse's benefits too?[NEWLINE]agent: Not at all. Those benefits paid to you won't decrease your spouse's benefits. In fact, that could help your spouse  to decide if she wants to take her benefits earlier.[NEWLINE]user: Thanks. Another thing, please. Could be my benefit amount be reduced if I begin to receive my benefits between age  62 and my full retirement age?
user: for Retirement benefits How do I apply?[NEWLINE]agent: can you apply several types you want to know them?[NEWLINE]user: Yes, I know that you are on the Internet but if my spouse is already receiving benefits when I am applying for it?[NEWLINE]agent: well in that case even if you and your spouse apply at the same time, we will also verify your eligibility for spouse benefits and if you qualify, your application will automatically serve as a request for spousal benefits.[NEWLINE][BOUNDARY][NEWLINE]user: If I don't qualify for benefits on someone else's record, can some members of my family qualify for benefits on my record?[NEWLINE]agent: Yes, they can, but are you interested in obtaining information about the benefits for your family?[NEWLINE]user: it's not my case[NEWLINE]agent: ok so you never married or had children?[NEWLINE]user: I never had children[NEWLINE]agent: in this case your spouse may qualify for the benefit[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the benefit. Do I need direct deposit?
user: Hi, I applied for benefits but my application was denied. Are there benefits that members of my family can apply for?[NEWLINE]agent: Yes even if you don't qualify for benefits on someone else's record some of your family may qualify for benefits on your record.[NEWLINE][BOUNDARY][NEWLINE]user: How do I go about applying for benefits?[NEWLINE]agent: You can apply in person. All you have to do is visit your local Social Security office. I suggest that you call them first and make an appointment.[NEWLINE][BOUNDARY][NEWLINE]user: What is the maximum benefits my family can receive?[NEWLINE]agent: There is a limit to the amount that is paid to family members. The total depends on your spouse's benefit amount and the number of family members who also qualify on the same record. The total varies but generally the total amount you and your family can receive is about 150 to 180 percent of your full retirement benefit.[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I need to ask about this Survivors Planner, can I also look into survivors benefits?[NEWLINE]agent: Yes, you can use our Survivors Planner to learn how your family members are protected if you pass away.[NEWLINE][BOUNDARY][NEWLINE]user: and what if you can't help me online? what should I do then?[NEWLINE]agent: We can still help you if that happens. If we are not able to process your request, you will receive specific information on how to contact us by phone or schedule an appointment[NEWLINE][BOUNDARY][NEWLINE]user: sounds good,so I can find out about Social Security and retirement and other things?
user: I need help applying for my retirement benefits.[NEWLINE]agent: I'll be happy to assist you in applying for your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. What if I apply before I reach full retirement age?[NEWLINE]agent: The amount that you will receive will be permanently reduced by a percentage based on the number of months until you reach full retirement age.[NEWLINE][BOUNDARY][NEWLINE]user: What are the next steps after I apply?[NEWLINE]agent: You could find out if your family is eligible for any benefits. Are you interested in this information?[NEWLINE]user: Yes, I'm interested.[NEWLINE]agent: Great. This information is important to know, because members of your family may still qualify for benefits on your record, even if you do not qualify for benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean.Another question on Social Security protection benefits. How do I find out if I'm eligible for any benefits?[NEWLINE]agent: You can use the planners we have provided to better understand your Social Security protection benefits. You can then choose our benefit calculator to get estimates of the benefits you may qualify for[NEWLINE][BOUNDARY][NEWLINE]user: What is the process of applying for benefits online?
user: I need help with applying for my retirement benefits.[NEWLINE]agent: I'll be happy to help you apply.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. I've never worked under Social Security. Can I still qualify for benefits?[NEWLINE]agent: Yes. If you are at least 62 years of age and your spouse receives retirement or disability benefits, you may qualify for spouse's retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Maybe an unrelated question now. I do not have access to my spouses records, can you help?[NEWLINE]agent: please call our toll free number at 1 - 800 - 772 - 1213 If you are deaf or hard of hearing, call our TTY number at 1 - 800 - 325 - 0778  or contact your local Social Security office[NEWLINE][BOUNDARY][NEWLINE]user: IS anyone not eligible?[NEWLINE]agent:  Some individuals are exempt from the offset[NEWLINE][BOUNDARY][NEWLINE]user: What is it based off of?[NEWLINE]agent: If you will be eligible for a Social Security retirement benefit based on your own earnings:r   As well as a higher benefit based on your spouse 's earnings,  it will also affect your benefits as a spouse, widow, or widower.[NEWLINE][BOUNDARY][NEWLINE]user: What if i retire before retirement age?[NEWLINE]agent:  please call our toll free number at 1 - 800 - 772 - 1213 If you are deaf or hard of hearing, call our TTY number at 1 - 800 - 325 - 0778 or contact your local Social Security office[NEWLINE][BOUNDARY][NEWLINE]user: What if I spouse gets benefits?
user: I need to know what the next steps are after I apply for retirement benefits.[NEWLINE]agent: After you apply, you'll find out whether or not you qualify. You can also find out if members of your family qualify for benefits on your record.[NEWLINE]user: How would I find this information?[NEWLINE]agent: Are you familiar with the "Benefits For Your Family" section on our website?[NEWLINE]user: No, I've never heard of that.[NEWLINE]agent: Okay. I can help you find it. Do you have children or were never married?[NEWLINE]user: No, I'm married without children.[NEWLINE]agent: Okay. In that case, you may qualify for benefits on your spouse's record.[NEWLINE][BOUNDARY][NEWLINE]user: Btw, for benefits before full retirement age. are there any advantages?[NEWLINE]agent: The advantage is that you collect benefits for a longer period of time[NEWLINE]user: ok thank you
user: Hello, i was directed here for information about replacing a SS card for a child.[NEWLINE]agent: Sure no problem. First thing you need to do is to prove child's citizenship.[NEWLINE]agent: Have you reported child's citizenship before?[NEWLINE]user: No, i haven't do that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can i present copies of the documents you require?[NEWLINE]agent: Well, sorry, but you need to present original documents or at least copies certified by the agency that issued them. We do not accept photocopies.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Another concern on the benefits. What if I don't have an account yet?[NEWLINE]agent: In that case you would have to open an account before you can sign up for Direct Deposit. You should shop around in your area to find an account that has the features you want at a price you can afford.[NEWLINE][BOUNDARY][NEWLINE]user: And what if I didn't already receive social security and wanted to apply?[NEWLINE]agent: Then you should  tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have found a bank account that is right for me?
user: What original documents do i need to replace card?[NEWLINE]agent: You need proof of citizenship.[NEWLINE]agent: Did you previously report child's U.S. citizenship?[NEWLINE]user: No, I have not reported child's U.S. citizenship to you.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Does it cost anything to replace my child's card?[NEWLINE]agent: To replace you child's Social Security it is free if it is lost or stolen.  However, you may not need to replace card yet if you know the social security number.[NEWLINE]user: Another query about receiving benefits. That will suffice. And what can you tell me about this Direct Express card I've been hearing about?[NEWLINE]agent: The Direct Express card is a debit card you can use to access your benefits. And you don't need a bank account. With the Direct Express card program, we deposit your federal benefit payment directly into your card account.[NEWLINE]user: Sounds great. How can I sign up for such a card?[NEWLINE]agent: It's quick and easy to sign up for the card. Call the toll-free Direct Express hotline at 1-800-333-1795. Social Security can help you sign up.[NEWLINE]user: Alright. Back to direct deposit, what should I do next if I have an account?
user: Hello there, I would like to know what documents I need.[NEWLINE]agent: You'll need to provide a proof of citizenship to us.[NEWLINE]agent: Have you previously reported your child's U.S. citizenship to us?[NEWLINE]user: No, I haven't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if I don't have a proof of citizenship available?[NEWLINE]agent: Then we may accept the child's state-issued non-driver's identification card or adoption decree.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know about my corrected card for a US born adult. Is it necessary to notify Social Security alone about my name change?[NEWLINE]agent: Well, you should inform your employer too, if you are currently working.[NEWLINE]user: I am currently working, yes.[NEWLINE]agent: then inform both, Social Securtiy and your employer.[NEWLINE][BOUNDARY][NEWLINE]user: what if I don't have some of the documents required?[NEWLINE]agent: In that case, we will ask for some other documents. All the documents must be current and show your identifying information, date of birth and a recent photograph.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use notarized copies?
user: Hey, could you maybe tell me what documents I need? I'm a bit confused and lost.[NEWLINE]agent: Of course. First of all we require a proof of citizenship.[NEWLINE]agent: Have you previously reported your child's U.S. citizenship to us?[NEWLINE]user: No, I haven't. I had no reason to.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do you need a proof of identity?[NEWLINE]agent: Yes. For example, Social Security might want to see your U.S. driver's license or a state-issued non-driver identification card.[NEWLINE]user: I have a concern about the original documents that I need. What document can I use as identification proof?[NEWLINE]agent: You can use your U.S. passport, state-issued non-driver ID card or your U.S. driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: Would it cost anything to get the replacement card?[NEWLINE]agent: You can get it for free if your card is stolen or lost.[NEWLINE]user: The documents must original or I can use copies?
user: Hello, hope you are well. What documents do I need?[NEWLINE]agent: Iam well thank you. You will need proof of citizenship[NEWLINE]user: What if I have children, do you need proof of theirs as well?[NEWLINE]agent: yes  we need to see proof of U.S. citizenship[NEWLINE]user: So you need proof of citizenshiip for myself and my children?[NEWLINE]agent: That is correct.[NEWLINE]agent: If that document is not available there are other ways to provide[NEWLINE]user: Oh ok I have the proof thank you[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What other things can I provide for my childs proof?[NEWLINE]agent: State issued non - driver 's identification card[NEWLINE][BOUNDARY][NEWLINE]user: What other options for documentation proof do I have?