elplaguister/DTS_session_datasets huggingface dataset:
user: Hey, how you doing?. I need to get some info about VA insurance claims decisions?[NEWLINE]agent: Have you marked your calendar from revision's date?[NEWLINE]user: No, i haven't.[NEWLINE][BOUNDARY][NEWLINE]user: It doesn't matter. Can you tell me what happens if i file a supplemental claim?[NEWLINE]agent: Well, if you do that, you would be adding new evidence that supports your case or identify new evidence for review. Then it would be reviewed to determine if the new evidence changes the earlier decision.[NEWLINE][BOUNDARY][NEWLINE]user: Umm i guess that makes sense, huh?. What if i need help with something related to this?[NEWLINE]agent: Don't you worry. You can enlist the help of a VA accredited attorney or agent to help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: That applies even if i request a Board Appeal?[NEWLINE]agent: Yes. Remember you can request a Board Appeal after an initial claim, a Supplemental Claim or Higher-Level Review decision. But remember also, that you can't request two Appeals in a row.[NEWLINE][BOUNDARY][NEWLINE]user: Oh,  i see. I'll have to keep that in mind. What can you tell about the decision aftermath?[NEWLINE]agent: If the decision doesn't please you, you can file a supplemental claim. You may also appeal to the U.S Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's interesting. Can i request a Board Appeal then? No problem there?
user: I'm calling about insurance claims.[NEWLINE]agent: Has it been 1 year or less since your decision on your claim?[NEWLINE]user: yes it has[NEWLINE]agent:  You have 1 year from the date on your decision to request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: what if I have additional questions about my decision review?[NEWLINE]agent: You can get answers to frequently asked questions[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm filing a supplemental claim?[NEWLINE]agent: you re adding new evidence that supports your case or identifying evidence for review. A reviewer will determine whether the new evidence changes the decision.[NEWLINE]user: how do you file a supplemental claim?[NEWLINE]agent: I can assist you with learning how to file.[NEWLINE][BOUNDARY][NEWLINE]user: Is there an appeals process?[NEWLINE]agent: You will need to  Download VA Form 10182 : Board Appeal PDF[NEWLINE][BOUNDARY][NEWLINE]agent: Have you previously requested a board appeal?[NEWLINE]user: Yes
user: Good morning, how you doing?. I'm looking some information about how to appeal to a veterans law judge, please.[NEWLINE]agent: No problem. All you have to do is download VA Form 10182: Board Appeal. Then you must follow the procedure related there.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you going to request a Board Appeal?[NEWLINE]user: No, not at all. Just asking about it,that's all.[NEWLINE][BOUNDARY][NEWLINE]user: Anyhow, lets say i do an appeal and then want to request something else if my initial claim fails, can i request a higher level review?[NEWLINE]agent: Oh yeah, you can do that without any problem. Be aware you don't have this option available after a higher level review or board decision.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll try to keep that on mind. Another thing, VA has scheduled some tests for me, I guess it's better not to miss them, isn't?[NEWLINE]agent: You're right. better not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Right, it is obvious really. Umm, i see you offer many options, but what if i need even more help from you or VA?[NEWLINE]agent: If you are in need of help, you can enlist a VA organization or VA-accredited attorney or agent to help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know that. Sorry for this, but, if after all this, i'm in need of a revision from senior reviewer?
user: hello what can i do if i disagree after a Board decision[NEWLINE]agent: Do you disagree with the Board's decision and do you have new and relevant evidence to support your case?[NEWLINE]user: Yes[NEWLINE]agent: You can file a Supplemental Claim. You can also appeal to the United States Court of Appeals for veteran claims. Learn more about your options after a Board decision[NEWLINE][BOUNDARY][NEWLINE]user: Can I request a higher level review?[NEWLINE]agent: You can request a higher level review of an initial complaint or a supplemental complaint decision. This option is not available after a higher level review or Board decision.[NEWLINE][BOUNDARY][NEWLINE]user: and who will review my case?[NEWLINE]agent: A judge from the Board of Veterans Appeals in Washington, DC will review your case. Learn more about how to request a Board Appeal.[NEWLINE][BOUNDARY][NEWLINE]user: and what should i do?[NEWLINE]agent: Find out what happens after you request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?
user: I want to know my options for a decision review on my VA insurance claim[NEWLINE]agent: Will you be adding new and relevant evidence to your claim?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Will you be asking for a new look from a senior reviewer?[NEWLINE]user: nope[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about appealing to a Veterans Law Judge?[NEWLINE]user: no but sounds good[NEWLINE][BOUNDARY][NEWLINE]user: okay, lets go back and can you tell me about adding new evidence after a board decision?[NEWLINE]agent: If you disagree with the decision you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims. You can also learn more about your options after a Board decision[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what a senior reviewer will do if I go with that option?[NEWLINE]agent: you are asking for another review of the same evidence. A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error. Learn how to request a Higher - Level Review[NEWLINE][BOUNDARY][NEWLINE]user: I want to know more about the Board decision, if you can?
user: help me with insurance claims[NEWLINE]agent: Is this about a VA decision review? if it is than please Mark your calendar because you have 1 year from the date on your decision to request a decision review.[NEWLINE]user: that is what I am here for[NEWLINE]agent: Okay, it's important that you know that you have 1 year from the date on your decision to request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: noted, now what if I have evidence that I want to submit after the Board's decision?[NEWLINE]agent: If you disagree with the Board's decision and have new and relevant evidence that supports your case you can file a Supplemental Claim.You can also appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: ok, what if I want to have a senior reviewer look at my case. can you give me some info on that?[NEWLINE]agent: With a senior reviewer you are asking for another review of the same evidence. A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error. You can learn how to request a Higher - Level Review from a senior reviewer.[NEWLINE][BOUNDARY][NEWLINE]user: Is one of my options going to court?[NEWLINE]agent: Yes, you also have the option to bring an action in a United States district court. You have 6 years to bring such an action after accrual of the right for which the claim is made. You may want to speak with an attorney about this option.[NEWLINE][BOUNDARY][NEWLINE]user: can I ask about filing a supplemental claim?
user: How do I appeal to a veterans law judge?[NEWLINE]agent: Download VA For 10182 Board Appeal PDF[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to request a board appeal?[NEWLINE]user: yes I do[NEWLINE]agent: You can request a Board Appeal after an initial claim, Supplemental Claim, or Higher - Level Review decision. You can t request two Board Appeals in a row.[NEWLINE][BOUNDARY][NEWLINE]user: When can I request a higher-level review?[NEWLINE]agent: You can request a Higher - Level Review of an initial claim or Supplemental Claim decision.  This option isn t available after a Higher - Level Review or Board decision.[NEWLINE][BOUNDARY][NEWLINE]user: What happens next?[NEWLINE]agent: If VA schedules exams for you be sure not to miss them[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a new look from a senior reviewer?[NEWLINE]agent: A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error.[NEWLINE][BOUNDARY][NEWLINE]user: What if I disagree with the board and have new evidence?
user: What happens after a board decision that I disagree with?[NEWLINE]agent: Do you disagree with the Board's decision and have new and relevant evidence that will support your case?[NEWLINE]user: Yes, I have new evidence and disagree with their decision.[NEWLINE]agent: Then you need file a Supplemental Claim and you can appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get help with my appeal?[NEWLINE]agent: A Veterans Service Organization or VA-accredited attorney or agent can help you request an appeal.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way to find more answers to my questions?[NEWLINE]agent: You can look at frequently asked questions about decision review or just go to FAQs.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after my request for decision review?[NEWLINE]agent: You find out what happens after the request decision review is over and you wait for a letter.[NEWLINE]user: What do I need to do if VA schedules an exam for me?
user: hey there. I am looking information of how to provide information on my disability.[NEWLINE]agent: have you filled a claim for disability compensation?[NEWLINE]user: Yes, I have already filled the claim, but I have problems to send it.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I'll have to provide more information?[NEWLINE]agent: If we need any other information from you, you'll have one year period to provide any other additional information or evidence.[NEWLINE][BOUNDARY][NEWLINE]user: This extra information will help me to support my clain?[NEWLINE]agent: Not really. But you can upload evidence to support your initial disability claim.[NEWLINE][BOUNDARY][NEWLINE]user: What document do I need for this?[NEWLINE]agent: you need to search for a dbq to download by form name or by symptom.[NEWLINE][BOUNDARY][NEWLINE]user: And how much time I'll have to do this?[NEWLINE]agent: you'll have the rest of the year to provide any additional information.[NEWLINE][BOUNDARY][NEWLINE]user: And what can I do with aDBQ?
user: Hey there. I've been having troubles to send some documents. I would like some help.[NEWLINE]agent: I'm here to help you. Have you filled a claim for disability compensation?[NEWLINE]user: Yes, that's right. I'm trying to get some help with a disability compensation.[NEWLINE]agent: Ok, no problem. You just need to provide all the information you can to us, like medical test results and doctor's reports. And upload them online.[NEWLINE][BOUNDARY][NEWLINE]user: But do I upload the documents you are asking me?[NEWLINE]agent: You have to use our claim tracking tool. Which also will help you to track the status of your claim.[NEWLINE][BOUNDARY][NEWLINE]user: If I get new documents, can I upload them too later?[NEWLINE]agent: Yes, you can. You can provide new evidence for up a year to support your claim.[NEWLINE][BOUNDARY][NEWLINE]user: Which kind of documents can I send to you or you need that I send to you?[NEWLINE]agent: Amount the documents you can send there most be doctor's reports, but also documents as x-rays will be helpful.[NEWLINE][BOUNDARY][NEWLINE]user: Can I send also any kind of recommendation letter or something like that?[NEWLINE]agent: Yes. You can also send statements from people who know about you and your medical condition as support.[NEWLINE][BOUNDARY][NEWLINE]user: Perfect. A  last question, for how much time I'll be able to upload more evidence to support my claim?
user: I want to know how to send in evidence for my claim[NEWLINE]agent: Have you filed a claim for disability compensation[NEWLINE]user: yes I have[NEWLINE]agent: You can upload evidence online and you have up to one year to send it in.  Evidence may include supporting documents like medical test results, doctor’s reports, and other records[NEWLINE][BOUNDARY][NEWLINE]user: but how do I send it in?[NEWLINE]agent: You use the claim tracking tool to upload whatever evidence you have to support your disability claim.  The tool also helps you check the status of your claim.[NEWLINE][BOUNDARY][NEWLINE]user: what does the evidence do to my claim? do I go back to the end of the line again?[NEWLINE]agent: Your claim is removed from the Fully Developed Claims program and it is processed as a standard claim[NEWLINE]user: and I can keep sending in evidence?[NEWLINE]agent: If your claim is decided earlier than one year from the date we received the claim you will still have the rest of the year to provide any additional evidence.[NEWLINE][BOUNDARY][NEWLINE]user: what should I be sending to make my case stronger?
user: Hello. I was wondering how to upload evidence, for my disability claim.[NEWLINE]agent: Have you filed a claim for disability compensation?[NEWLINE]user: No, not yet.[NEWLINE][BOUNDARY][NEWLINE]user: Does your page have any information about the claim tracking tool? I'm a bit confused when it comes to using it.[NEWLINE]agent: Yes, you can find out how to sign in to use this tool on our page.[NEWLINE][BOUNDARY][NEWLINE]user: Great. But what happens if I can't provide any evidence?[NEWLINE]agent: In that case we may make a decision on your claim earlier.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need any additional forms for my claim?[NEWLINE]agent: Yes. In some cases, you may need to turn in one or more additional forms to support your disability claim.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, I'll look for details on your page. By the way, I've been to a health care provider that doesn't work with you for my treatment. Does that mean I need to take additional steps?[NEWLINE]agent: Yes, you'll need to upload copies of all medical records that can provide information about the disability you're claiming.[NEWLINE][BOUNDARY][NEWLINE]user: One final question, if I may. What are these disability benefits questionnaires good for?
user: What if I need to upload more evidence support for my disability claim?[NEWLINE]agent: Have you filed a claim for disability compensation all ready?[NEWLINE]user: No, I have not filed a claim yet.[NEWLINE]user: If I do and need evidence can I upload evidence online?[NEWLINE]agent: You would be able to upload more evidence online such as; medical test results, doctor's reports, and other records for up to one year to support your claim.[NEWLINE][BOUNDARY][NEWLINE]user: What if my claim would be decided early?[NEWLINE]agent: You definitely will have the rest of the one-year to provide more information or evidence[NEWLINE][BOUNDARY][NEWLINE]user: What about supporting statements?[NEWLINE]agent: Do you have supporting statements for claiming a disability for an injury or illness that you don't think are in your military records?[NEWLINE]user: Yes, I have more supporting statements for my disability claim.
user: I need help uploading evidence to support my disability claim.[NEWLINE]agent: Have you filed a disability claim for compensation?[NEWLINE]user: yes I have.[NEWLINE]agent: You can upload evidence for up to one year on your claim, such as medical test results, doctor reports and other records.[NEWLINE][BOUNDARY][NEWLINE]user: What about statements from people who know me?[NEWLINE]agent: Yes, these statements should be from people who know about or who you have talked to about your claimed medical condition, noting how and when it occurred.[NEWLINE][BOUNDARY][NEWLINE]user: Can I upload evidence to support an appeal?[NEWLINE]agent: No, you can only upload evidence to support your initial disability claim.[NEWLINE][BOUNDARY][NEWLINE]user: What types of documents should I upload?[NEWLINE]agent: Have you seen a non-VA health care provider for diagnosis or treatment?[NEWLINE]user: Yes, I have
user: I need help uploading evidence to support my disability claim.[NEWLINE]agent: Have you filed a claim for disability compensation?[NEWLINE]user: Yes I have filed a claim.[NEWLINE]agent: You can upload evidence for up to one year on your claim such as medical test results, doctor reports and other records.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way to speed up the process?[NEWLINE]agent: Yes, by using Disability Benefits Questionnaires.[NEWLINE][BOUNDARY][NEWLINE]user: What kinds of documents should I upload to support my disability claim?[NEWLINE]agent: copies of your military medical and personnel records[NEWLINE][BOUNDARY][NEWLINE]user: Anything else to upload?[NEWLINE]agent: you'll also want to upload statements that support your claim.  These should be from people who know about or who you have talked to about your claimed medical condition and how and when it occurred.[NEWLINE][BOUNDARY][NEWLINE]user: What about the Disability Benefits Questionairre?[NEWLINE]agent: These forms ask for specific information we need to determine a disability rating for different medical conditions.  You can help make sure our rating specialist have exactly what they need to make a decision by having your VA or non-VA doctor fill out a DBQ[NEWLINE][BOUNDARY][NEWLINE]user: What if my claim isn't in my military record?
user: How do I upload my info for my claim?[NEWLINE]agent: Have you filed a claim for disability compensation?[NEWLINE]user: Yes and I would like some clarification please.[NEWLINE]agent: Yes you may continue uploading more supporting documents for up to one year to support your claim.[NEWLINE]user: What types of documents need I submit?[NEWLINE]agent: These types may include supporting documents like medical test results, doctor's reports, and other records.[NEWLINE][BOUNDARY][NEWLINE]user: Can I find out if I've filled all of the necessary forms?[NEWLINE]agent: Yes you can see if you need to complete any additional forms online.[NEWLINE][BOUNDARY][NEWLINE]user: Do I file federal or state records or both?[NEWLINE]agent: Documents which you upload to support your disability claim should be both Federal and state records including your military medical and personnel records.[NEWLINE][BOUNDARY][NEWLINE]user: If this doesn't work out can I upload more evidence?
user: hi i'm looking for information on healthcare costs could you help me[NEWLINE]agent: Sure. as an organization We are committed to providing free medical care for military service-related conditions and for veterans with catastrophic disabilities and disability ratings of at least 50%, as well as for those who cannot afford care[NEWLINE][BOUNDARY][NEWLINE]agent: Want to find out more about Understanding VA Health Care Costs?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]agent: Are you able to get free health care from veterans as a veteran?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know if you have to pay for your care, tests or medications?[NEWLINE]user: Yes[NEWLINE]agent: You may have to pay a fixed amount for some types of care, tests, and medications you receive from a VA healthcare provider or an approved community healthcare provider to treat conditions unrelated to your service.[NEWLINE]agent: Do you know what the term unemployment means?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What other services do they offer for free?[NEWLINE]agent: We also provide certain other services for free. These include readjustment counseling and related mental health services, care for problems related to MST military sexual sexual trauma, and a registry health exam to determine if you are at risk for health problems related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am eligible for VA medical care?
user: can you give me details of How we assess and verify your income to determine eligibility and copays[NEWLINE]agent: How does VA determine whether I'll need to pay copays based on my income?[NEWLINE]user: it's not my case[NEWLINE][BOUNDARY][NEWLINE]agent: want to know How we assess and verify your income to determine eligibility and copays[NEWLINE]user: yes[NEWLINE]agent: as I qualify for VA enhanced health care eligibility status[NEWLINE]user: If that is my case, what can I do?[NEWLINE]agent: you wo n't need to provide your income information[NEWLINE][BOUNDARY][NEWLINE]user: If your review shows that my income is still above our limits[NEWLINE]agent: Does VA verify the information I provide?[NEWLINE][BOUNDARY][NEWLINE]user: If that is my case, what can I do?[NEWLINE]agent: We ll receive your income information from the IRS and the SSA each year to confirm that you re still eligible for free VA health care. We ll contact you only if this information changes your eligibility or copay requirements[NEWLINE][BOUNDARY][NEWLINE]user: provide information for 2018
user: Hey there. I would like to know about the health care costs.[NEWLINE]agent: We're committed to provide free health care for military service and veterans with catastrophic disabilities and at least 50%, as well as for those who can't afford to pay for care.[NEWLINE][BOUNDARY][NEWLINE]agent: For that is need you understand the VA health care cost.[NEWLINE]user: I would like to have a bit more of information about that last part.[NEWLINE][BOUNDARY][NEWLINE]agent: You need to know that it's possible you can get free VA health care as a veteran.[NEWLINE]user: I though that all the VA health care was free.[NEWLINE][BOUNDARY][NEWLINE]agent: In some cases it is free, but in so many others you'll have to pay for it.[NEWLINE]user: Alright, in that case. For what I'll have to pay for?[NEWLINE]agent: You may need to pay a fixed amount for some types of care, test and medications you receive from a VA health care provider.[NEWLINE]agent: There is also free cover for those persons which can not work.
user: Hey there I'm looking for information on how to get benefits.[NEWLINE]agent: First we need to verify if you need to pay copays according to your income.[NEWLINE]user: And on what that depends?[NEWLINE]agent: It will depends for example if you are not receiving any VA disability compensation or pension payment.[NEWLINE]user: In that case what do I need to get those benefits?[NEWLINE][BOUNDARY][NEWLINE]user: All the benefits goes just for physical issues?[NEWLINE]agent: We can provide certain services for free, and we can include readjustment counseling related for mental issues, sexual traumas MST and problems linked to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: You need all my finnancial data for it?[NEWLINE]agent: There won't be need that you provide your income information[NEWLINE][BOUNDARY][NEWLINE]user: I gonna need to pay for my health care?
user: Hello. I would like to know some more about the eligibility determination.[NEWLINE]agent: The way the VA determine whether you'll need to pay copays may be based on your income.[NEWLINE]user: So, I'll have to pay for some stuff?[NEWLINE]agent: That's right, at least you don't have already a VA disability compensation or pension payment or any other special eligibility.[NEWLINE]user: OK, I get it. I don't know if I apply for any of those.[NEWLINE]agent: You need to know we are obligated to ask you for information about your income.[NEWLINE][BOUNDARY][NEWLINE]user: This will help me to get a better benefit?[NEWLINE]agent: Yes, this will improve your qualify process for the VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: And what about the payment for the health care?[NEWLINE]agent: We first need to determinate if you will need to pay for any part of your care.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I don't qualify for enhanced on my status?[NEWLINE]agent: That will depend on your financial information, which will helps you ti don't get a declination on your enrollment.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if someone on my family works?