elplaguister/DTS_session_datasets huggingface dataset:
user: I need information on protecting my Social Security and other personal information.[NEWLINE]agent: Are you familiar with our online identity verification process?[NEWLINE]user: Yes, I'm aware of it, but I'd like more information.[NEWLINE]agent: Protecting your personal information is one of our most important responsibilities and we take it very seriously. To ensure we succeed, we have a cybersecurity program in place.[NEWLINE]user: How else do you protect my identity?[NEWLINE]agent: We've implemented a new id verification process.[NEWLINE][BOUNDARY][NEWLINE]user: In order to contact my local Social Security office, do you have a TTY number that I can use?[NEWLINE]agent: Yes, of course. Our TTY number is 1-800-325-0778[NEWLINE][BOUNDARY][NEWLINE]user: How can I print my verification letter?[NEWLINE]agent: just sign in to your account and go to Replacement Documents on the right side of the screen, then choose "get a Benefit Verification Letter" to print your letter.[NEWLINE][BOUNDARY][NEWLINE]user: What it's exactly a verification letter?
user: Is my information safe on this site?[NEWLINE]agent: Yes, are you trying to verify your identity online?.[NEWLINE]user: Yes, and I want to make sure it's safe.[NEWLINE]agent: We have an extensive cybersecurity system in place to protect you.[NEWLINE]user: How do you protect it?[NEWLINE]agent: We have a new identity verification process.[NEWLINE][BOUNDARY][NEWLINE]user: Btw, for the cybersecurity system. Is there a special number I can call if I am hearing impaired?[NEWLINE]agent: Yes, you can call us toll-free at 1-800-325-0778 between 7am and 7pm Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: What is the purpose of a social security benefit verification letter?[NEWLINE]agent: This letter serves as proof of your retirement, disability, SSI, or Medicare benefits. It also serves as proof that you have applied for benefits or that you have never received SSI.[NEWLINE]user: Can I use it as proof that I have never received Social Security benefits?
user: Hello, I hope you are well. How are my benefits protected[NEWLINE]agent: Did you do the online identity verification process?[NEWLINE]user: yes.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you make an account online?[NEWLINE]user: What if I cannot or do not want to do that?[NEWLINE][BOUNDARY][NEWLINE]agent: You may visit the local office and make one in person[NEWLINE]user: Ok thank you[NEWLINE]agent: You are welcome. You ccan also add extra security, would you like more information?[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more info and ask more questions?[NEWLINE]agent: call our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office[NEWLINE][BOUNDARY][NEWLINE]user: If i do not have an online account is it easy to make one?[NEWLINE]agent:  Creating a free my Social Security account takes less than 10 minutes, lets you download or print your benefit verification letter, and gives you access to many other online services[NEWLINE][BOUNDARY][NEWLINE]user: What is a Social Security Benefit Verification Letter?
user: Help me with divorce and retirement please[NEWLINE]agent: are you divorced?[NEWLINE]user: Yes I am[NEWLINE]agent: Did your marriage last 10 years or longer?[NEWLINE]user: no it didn't[NEWLINE]agent: are you currently unmarried?[NEWLINE]user: yes[NEWLINE]agent: OK, If you are divorced, but your marriage lasted 10 years or longer you can receive benefits on your ex - spouse 's record even if they have remarried if certain conditions are met.[NEWLINE][BOUNDARY][NEWLINE]user: Spouse's benefits is also something I'd like to know. Is there something about spousal benefits?[NEWLINE]agent: If you are the spouse of a retired worker, you may still qualify.[NEWLINE][BOUNDARY][NEWLINE]user: If  a spouse didn't work very long, can his family still get benefits?[NEWLINE]agent: Yes, there may be enough work credits to be eligible.[NEWLINE][BOUNDARY][NEWLINE]user: Is there an online tool I can use to figure out what my benefits would be?
user: I need to know more about retirement.[NEWLINE]agent: We can help you with that! Are you divorced?[NEWLINE]user: Yes, I am.[NEWLINE]agent: How long did your marriage last?  Was it more than 10 years?[NEWLINE]user: No, shorter than that.[NEWLINE]agent: Are you unmarried?[NEWLINE]user: Correct, I'm not married.[NEWLINE]agent: Then, if your marriage lasted at least 10 years, you can receive benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I see. I will do it as soon as possible. Say, is there a way to get a more accurate estimate of the pension I could receive?[NEWLINE]agent: Sure. If you want to know a more precise estimate, do as follow: Find and enter the estimated gross monthly amount you'll receive and not covered by Social Security. Then enter it on calculator. Be aware you must use your most recent estimate to determine your future benefit.[NEWLINE][BOUNDARY][NEWLINE]user: Wow, that's a lot information to handle. It is possible for me to get more personalized help?. I was wandering about retirement before full age, for example.[NEWLINE]agent: No problem. Just look for our toll free numbers to get more help or contact your local SS office.[NEWLINE][BOUNDARY][NEWLINE]user: All right, i'll keep that on mind. Well, a last question, then. If i go under the GPO, what i need to estimate future benefits?
user: I have questions about retirement.[NEWLINE]agent: Okay, are you divorced?[NEWLINE]user: Not currently.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I tell if my earnings will change the benefit amount?[NEWLINE]agent: We have an online calculator to help you.[NEWLINE][BOUNDARY][NEWLINE]user: I just remember asking about my wife. Does having a young child affect my ability to keep my deceased spouse's benefits?[NEWLINE]agent: If the child is your spouse's naturally or legally adopted child, you would not have to meet the length-of-marriage rule.[NEWLINE][BOUNDARY][NEWLINE]user: Can I ask something else? regarding a divorce I recently had with my ex-wife. Will you show me how the profits will be affected?[NEWLINE]agent: Yes, it will![NEWLINE]user: Can I collect benefits if I'm married to someone else?[NEWLINE]agent: You can if the later marriage is over or deceased.[NEWLINE]user: What if my ex remarried?[NEWLINE]agent: You can in certain situations.[NEWLINE]user: If I work, is there a benefit limit?[NEWLINE]agent: Yes, benefit limits apply if you continue to work.[NEWLINE]user: What if my later marriage was annulled?
user: Hey there. I need some help with the Benefits Planner for my retirement.[NEWLINE]agent: Of course. First, could you tell me if you are divorced?[NEWLINE]user: Yes. In fact, I have been divorced from my former husband a year ago.[NEWLINE]agent: I understand. Did your marriage last 10 years or longer?[NEWLINE]user: No, less. Much less. We've been together for a year, then we married and this lasted for another four years. A year ago, in July we had a big argument and in September last year we eventually divorced.[NEWLINE]agent: I see. Are you currently unmarried then?[NEWLINE]user: Yes, I haven't remarried since then.[NEWLINE]agent: In that case you fulfill one of the requirements, but you still need to have been married for 10 years or longer to receive benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask one more question about Benefits Planner. Do you have any resources or tools to help me better understand these advantages?[NEWLINE]agent: Sure. You can use our planners in order to better understand them. Plus, you can choose a calculator to get some estimates.[NEWLINE][BOUNDARY][NEWLINE]user: Going back about survivor benefits, all young workers have access to it, isn't?[NEWLINE]agent: That's correct. As said before, is thought to be a protection for those young families in a worst case scenario.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, just wanted to be sure. Say,there is other ways to apply for benefits?[NEWLINE]agent: Sure. you can use our information page.[NEWLINE]user: Ok. Now lets suppose you can't process my request via online, what happens next?
user: I have questions about the benefits planner for my retirement.[NEWLINE]agent: Of course. Can you tell me if you are divorced?[NEWLINE]user: Yes, I am.[NEWLINE]agent: I understand. Did your marriage last 10 years or longer then?[NEWLINE]user: Yes, me and my former husband have been married for 12 years until I decided to get a divorce. 12 years too many if you ask me.[NEWLINE]agent: In that case you can receive benefits on your ex-spouse's record even if they have remarried, provided you meet the conditions.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way for me to figure out how much less I'll get if I retire early?[NEWLINE]agent: yes, there's a chart that lists age 62 reduction amounts and includes examples based on an estimated monthly benefit of 1000$. You can select your age on the chart to see how much your benefit will be reduced if you retire before full retirement age.[NEWLINE][BOUNDARY][NEWLINE]user: What's the earliest age I can start receiving retirement benefits?[NEWLINE]agent: that would be at age 62.[NEWLINE][BOUNDARY][NEWLINE]user: How does the reduction of benefits work if I retire early?
user: I need help with retirement benefits.[NEWLINE]agent: Are you and your spouse divorced?[NEWLINE]user: Not currently.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a limit if I'm still working?[NEWLINE]agent: Yes, the benefit earnings limit still applies.[NEWLINE][BOUNDARY][NEWLINE]user: Who is eligible to receive benefits on my record in case there is no surviving spouse to claim my death benefits?[NEWLINE]agent: The payment is made to a child who is eligible for benefits on the deceased's record in the month of death.[NEWLINE][BOUNDARY][NEWLINE]user: Also, about these retirement benefits, if I'm eligible on both benefits, for me and from my ex-spouse, which do I get?[NEWLINE]agent: Your retirement benefits would be paid first.[NEWLINE]user: What if my ex's benefits are higher?[NEWLINE]agent: You'll get the difference, so the combination is equal to the higher amount.[NEWLINE]user: What if my ex re-married?
user: I need help with retirement benefits.[NEWLINE]agent: Are you divorced?[NEWLINE]user: No, I'm currently married.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I work and am eligible, how does it affect benefits?[NEWLINE]agent: We have a calculator you can put your information in to see how payments would be affected.[NEWLINE][BOUNDARY][NEWLINE]user: One other thing, I'd like to know about the benefits for a widow, widower, or surviving divorced spouse. Can I still receive benefits if I am remarried before I reach age 60 or age 50 and disabled?[NEWLINE]agent: You cannot receive benefits as a surviving spouse while you are married.[NEWLINE][BOUNDARY][NEWLINE]user: very good, now to test that calculator that you indicate, show me how my benefits are if I want to continue working?[NEWLINE]agent: Yes, it will show you what the numbers will look like.[NEWLINE]user: Is there a limit as to how much I can earn if I work?[NEWLINE]agent: Yes, the retirement benefit earnings limit applies.[NEWLINE]user: Should I apply for benefits on my records or my ex's?
user: What if I am divorced? Do I get benefits?[NEWLINE]agent: are you divorced?[NEWLINE]user: no I am not[NEWLINE]agent: ok no problem[NEWLINE]user: What if i were divorced?[NEWLINE]agent: If you are divorced, but your marriage lasted 10 years or longer, you can receive benefits on your ex - spouse 's record even if they have remarried if[NEWLINE]user: oh ok I am not divorced.[NEWLINE]agent: I am 62 years old though, does that matter?[NEWLINE]user: yes I am[NEWLINE]agent: Were you married for 10 plus years?[NEWLINE][BOUNDARY][NEWLINE]user: by the way, other questions that I need to be resolved are in the case of remarriage, how does this affect the Social Security payments that I receive?
user: Hi There! I'm searching for information, I want to know if I can file an appeal if my SSI application was denied.[NEWLINE]agent: You can do that for sure. You can use our online tool.[NEWLINE]agent: Have we denied your application recently?[NEWLINE]user: Yeah, it was a little time ago.[NEWLINE]agent: Ok. Then, you can file an SSI appeal using the online tool, as said before.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding child's disabling condition. May I know how to apply it?[NEWLINE]agent:  You will need to complete an Application for Supplemental Security Income SSI AND a Child Disability Report[NEWLINE][BOUNDARY][NEWLINE]user: Good to know! Another question related to Supplemental Security Income, what can i do if i need more information about it?[NEWLINE]agent: If you need more guidance, just read how to appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge on SSI and Child Disability Report? Fantastic. And, if I disagree, I can file a civil suit, right?[NEWLINE]agent: Correct, you can file a civil suit in a federal district court. This is the last level of the appeals process.[NEWLINE][BOUNDARY][NEWLINE]user: Please tell me, in the online services can I submit an application for a child with disabilities?[NEWLINE]agent: Sorry, right now we don't have an online application for that kind of benefits. But, you can visit Apply for Disability Benefits Child Under age 18 section to apply for your child.[NEWLINE][BOUNDARY][NEWLINE]user: Very well, i'll make sure to check that out. So, just to check this all right, Can i file this appeal for my application via online without any problem, can i??[NEWLINE]agent: That's correct, as said before.[NEWLINE][BOUNDARY][NEWLINE]user: Lets say i go through all the online process, what happens next? what's the next step on this?[NEWLINE]agent: Well, once you finish your online application, you can expect than a social security representative contacts you for any additional information needed for the application process.[NEWLINE]user: That would be after this online thing, right?
user: Can I appeal if my SSI application is denied?[NEWLINE]agent: Yes, you can.[NEWLINE]agent: was your application denied?[NEWLINE]user: Yes, it was.[NEWLINE]agent: You can file an appeal online.[NEWLINE]user: In addition, I'd like to learn more about Non-Medical Determination Online. What if I don't agree with the outcome?[NEWLINE]agent: you can request a non - medical hearing online[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about adult disability benefits. Please provide me with a phone number where I can make an appointment to file an application.       Regarding adult disability benefits,  please provide me with a phone number where I can  make  an appointment for application.[NEWLINE]agent: Sure, you can call to 1-800-772-1213 or use our TTY number (if needed) 1-800-325-0778 from 7 a.m. to 7 p.m and from Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, then about SSI. Should I contact social security before that?[NEWLINE]agent: Yes, you should contact Social Security right away to find out whether the income and resources of the parents and the child are within the allowed limits, and to start the SSI application process.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know.  Where can I get more information on how to file an appeal online.[NEWLINE]agent: You can read more about it online.[NEWLINE]user: Where?[NEWLINE]agent: Just read the section on how to appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: Can I do the online application for my disabled kid?
user: If my SSI application was denied am I allowed to dispute it?[NEWLINE]agent: Yes, you have the right to appeal the denial.[NEWLINE]agent: Have we denied one of your SSI applications recently?[NEWLINE]user: Yes, you guys denied my last SSI application that I sent in, what should I do next?[NEWLINE]agent: You can file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing for the federal district court to consider. What if I believe they are mistaken?[NEWLINE]agent: you can file a civil suit in a federal district court.[NEWLINE][BOUNDARY][NEWLINE]user: very well. now for My SSI Application Was Denied?  Is there somewhere I can get more information about this?[NEWLINE]agent: Yes, you click on the link titled "How To Appeal A Decision" to learn more.[NEWLINE][BOUNDARY][NEWLINE]user: Who could I contact after reading the information on that link if I would still have further questions?[NEWLINE]agent: In that case you can also call us toll - free at 1 - 800 - 772 - 1213.[NEWLINE][BOUNDARY][NEWLINE]user: I'm going to give you a call because I have a lot of questions for you. What is your phone number, and how can I reach you?[NEWLINE]agent: You can call us at 1-800-772-1213.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know if my online application for disability benefits went through?[NEWLINE]agent: A social security agent will contact you for additional information needed for the application.[NEWLINE]user: Are there other ways to apply besides doing it online?[NEWLINE]agent: Yes, you can schedule an appointment with a local social security office or call us at 1-800-772-1213 Monday through Friday from 7am to 7pm.[NEWLINE][BOUNDARY][NEWLINE]user: Who does the supplemental Security Income pay out to?
user: What happens if my SSI application is denied?[NEWLINE]agent: If your application is denied, you can then appeal it.[NEWLINE]agent: Has your application been denied?[NEWLINE]user: Yes, it has.[NEWLINE]agent: Sorry to hear that. Your next step will be to file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: Can you explain what is the Starter Kit and Steps to Apply for disabled children?[NEWLINE]agent: Mainly answers common questions about applying for Supplemental Security Income benefits for children.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out how to educate. How do I educate myself more about the process it takes to get Disability Benefits?[NEWLINE]agent: Our Disability Benefit page can help you with that.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Another question about the administrative law judge? What happens if my complaint is heard by the Appeal's Council?[NEWLINE]agent: The Appeals Council will either decide your case itself or return it to an administrative law judge for further review[NEWLINE][BOUNDARY][NEWLINE]user: ok thanks, I would also like to find out why my SSI application was denied? What if I can file an appeal now?[NEWLINE]agent: Absolutely.[NEWLINE]user: How can I find out more information about appeals and why my application was denied?[NEWLINE]agent: You can learn more about appeals by reading "how to appeal a decision" on our website.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if I'm eligible for Social Security and Retirement Benefits, as well as SSI?
user: How do I apply for SSI if I'm over 65 years of age?[NEWLINE]agent: For people age 65 and older, you can call at 1-800-772-1213.[NEWLINE]user: Is this the number to apply for SSI?[NEWLINE]agent: Yes, that is correct.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. Now for Supplemental Security Income, what are the means to send the information?[NEWLINE]agent: You can use email if you need to send any document.
user: HEllo, my SSI was denied, and I am upset about it, can  I file an appeal or something?[NEWLINE]agent: I am sorry to hear that. Yes you may reapply.[NEWLINE]agent: Would you like to know how to do that?[NEWLINE]user: Yes please that would be wonderful.[NEWLINE]agent: Okay  no problem. You can file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. Now I have to inquire about the status of your reconsideration. What happens if I don't have a Social Security account?[NEWLINE]agent: You can create a my Social Security account today if you do not have one.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know more about Supplemental Security Income through  Social Security online. I have another question, I have a disability, how do I make Social Security application?[NEWLINE]agent: Sure. You can apply online[NEWLINE][BOUNDARY][NEWLINE]user: This makes me think of the SSI submission. What exactly is an SSI request?[NEWLINE]agent: You can be advised when completing the application, call the number given and request an appointment to carry out such a process.[NEWLINE]user: It's okay. Now, about the SSI. Where can I learn more about that?[NEWLINE]agent: Click here to learn more about SSI[NEWLINE][BOUNDARY][NEWLINE]user: Where can I learn more about appealing online?[NEWLINE]agent: Read about that here.[NEWLINE][BOUNDARY][NEWLINE]user: Can I schedule an appointment?
user: Hello! Hope you are well? I was just wondering how I go about applying?[NEWLINE]agent: THank you I am well, hope you are too. You can now file for Supplemental Security Income SSI online but only if you meet certain requirements[NEWLINE]user: DO I have to be 65 years old[NEWLINE]agent: yes[NEWLINE][BOUNDARY][NEWLINE]user: On a somewhat related note, I would like to apply for benefits. What if I don't want to do it in English?[NEWLINE]agent: It will give you the option to schedule an appointment to apply in your preferred language.[NEWLINE]user: Does it take a long time to fill out?[NEWLINE]agent: No, you can finish it in as little as 15 minutes.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply in advance for benefits?[NEWLINE]agent: Yes, you just can't check the application status until 1 month before you start getting benefits.[NEWLINE][BOUNDARY][NEWLINE]user: When you process the application?[NEWLINE]agent: A soon as we have all of your information and documents, we will process your application.[NEWLINE][BOUNDARY][NEWLINE]user: What comes next after I finish the application?
user: Can a person file an appeal if it was denied?[NEWLINE]agent: Yes[NEWLINE]agent: You can file an SSI appeal online.[NEWLINE]user: Mine was denied what do I do?[NEWLINE]agent:  you can file an SSI appeal online.[NEWLINE]user: ok thanks[NEWLINE]agent: ok great[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, do you know the process for a child to apply for benefits? Also, can I communicate with you by phone or in person?[NEWLINE]agent: Yes. Please contact us by phone or in person to schedule an appointment to complete the SSI application. We will help you in person or by phone.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me ofC n I F.Also, for XXXX. can I file an appeal?[NEWLINE]agent:  Yes[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for Request an Appeals Council review of a decision or dismissal made by an administrative law judge.  and what happens if the Appeal's Council does look at my case?
user: Can I file an appeal my SSI application was denied?[NEWLINE]agent: yes[NEWLINE]agent: Was the denial recent?[NEWLINE]user: Yes[NEWLINE]agent: you can file an SSI appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. I'd really like to learn about  Child Disability Report. What is the purpose of the signature at the end of the report?[NEWLINE]agent: That is for you to give the child's doctor permission to give us information about his/her disability.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question. Can I fill out the online Child Disability form?[NEWLINE]agent: You can complete the online Child Disability Report if you are ready to apply now[NEWLINE][BOUNDARY][NEWLINE]user: After I have completed the online Child Disability Report how can I monitor the status of my hearing?[NEWLINE]agent: You can check the status by using your My Social Security account.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Do you know where the local Social Security office is located? When should I make an appointment to file an application with my local Social Security office?[NEWLINE]agent: You can schedule an appointment with a local Social Security office to file an application by calling  1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 7 a.m. to 7 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I learn more about filing an appeal?[NEWLINE]agent: Read how to appeal a decision[NEWLINE][BOUNDARY][NEWLINE]user: Who qualifies for  SSI benefits