elplaguister/DTS_session_datasets huggingface dataset:
user: can you give me more information about renewing the non-driver ID card?[NEWLINE]user: My status is Temporary Visitor.[NEWLINE]agent: You'll be able to renew your non-driver ID card only if your Temporary Visitor status is not expired at the DMV.[NEWLINE]user: So how can I renew my non-driver ID card?[NEWLINE]agent: You can do it online, via mail or at a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: I got my non-driver ID on February 12, 2917. It's not enhanced. What kind of ID do I have?[NEWLINE]agent: In your case, you have a Standard document.[NEWLINE][BOUNDARY][NEWLINE]user: Can I renew more than 41 days before my 21st birthday?[NEWLINE]agent: You can but your ID will have a "UNDER 21" message on it.[NEWLINE]user: What if my renewal is processed 40 days before my birthday?[NEWLINE]agent: We'll send you your non-driver ID card with the "UNDER 21" message on or near your birth date.[NEWLINE][BOUNDARY][NEWLINE]user: In case my non-driver ID is expired for over 2 years can I still renew it?[NEWLINE]agent: you have to apply for an original non-driver ID card.[NEWLINE][BOUNDARY][NEWLINE]user: My Temporary Visitor status was recently extended, what should I do now?
user: Yes, I need to know more about how to renew my non-driver ID card[NEWLINE]agent: You must know that you can only renew your non-driver ID card if it's between the time limits of 1 year prior and 2-year post its expiration date.[NEWLINE]user: What if it's expired for more than 2 years?[NEWLINE]agent: Then you can't renew it, no exceptions.[NEWLINE][BOUNDARY][NEWLINE]user: Who can opt for the reduced fee or "No Fee" non-driver IDs?[NEWLINE]agent: In case you receive Supplemental Security Income and are under 62 years old, your fee would be 6.50$[NEWLINE][BOUNDARY][NEWLINE]user: Is there any alternative to renew a non-driver ID card that's expired for over 2 years?[NEWLINE]agent: No, there is no exception to this.[NEWLINE][BOUNDARY][NEWLINE]user: So what can I do with my over 2 years expired non-driver ID card?[NEWLINE]agent: You have to get a new original non-driver ID card.[NEWLINE][BOUNDARY][NEWLINE]user: I need to renew but I'm planning on going on a trip soon.
user: I need all possible information about renew my non-driver ID card, please.[NEWLINE]agent: Are you under 21 years old?[NEWLINE]user: No, I'm already 21 years old[NEWLINE][BOUNDARY][NEWLINE]user: How do I renew if I am out of the country?[NEWLINE]agent: No problem if you are out of the country, you can renew by mail.[NEWLINE]user: I have completed the steps to renew by mail but I have not received a renewal notice, what should i do?[NEWLINE]agent: You can use an Application for Permit, Driver License or Non-Driver ID Card, form MV-44 or or you can come to a DMV office when you can.[NEWLINE]user: I'd rather go to an office to keep my Standard document type, what are the steps?[NEWLINE]agent: You must follow the steps that I will indicate and complete the renewal notice MV-2 we mailed you.[NEWLINE]user: My non-driver ID expired 3 years ago, is this a problem?
user: I want to renew my non-driver ID card, please, help me with info about it.[NEWLINE]agent: You can renew 1 year before and up to 2 years after your non-driver ID expires.[NEWLINE]user: Can I renew my non-driver ID card if it expired 3 years ago?[NEWLINE]agent: No, just 1 year before and up to 2 years after your non - driver ID expires.[NEWLINE][BOUNDARY][NEWLINE]user: I am going out of the country for a while and would like information regarding the renewal of my non-driver ID, can you help me with this, please?[NEWLINE]agent: Before your trip I recommend that you go through a DMV office and get an Enhanced or REAL ID, and avoid a second office visit later.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to know something important before going to a DMV office?[NEWLINE]agent: You must bring an original copy of proof of your eligibility to get a reduced fee.[NEWLINE]user: What is my fee if I receive Supplemental Security Income SSI and I am 60 years old?[NEWLINE]agent: If you are 60 years old,, your fee is $ 6.50.[NEWLINE][BOUNDARY][NEWLINE]user: I am somewhat busy and prefer to renew my Standard by mail. There is a problem with that?
user: Hello, I'm looking for some information on renewing my non-driver ID card #1 please.[NEWLINE]user: I will be turning 21 soon, so I need to know what additional requirements there are for me to renew my non-driver ID card#1?[NEWLINE]agent: In order to renew your non-driver ID card #1, it is our requirement that you wait until you are within 40 days of your 21st birthday to renew.[NEWLINE]user: Will I be subject to a fine if I attempt to renew my non-driver ID card#1 41 days or more before my 21st birthday, or will it be allowed through as I'm so close to the date?[NEWLINE]agent: If you attempt to renew your card within 40 of your 21st birthday, we will process it and your ID will actually have the words UNDER 21 on it on or near the date of your birthday.[NEWLINE][BOUNDARY][NEWLINE]user: I will be living overseas for the next two years at least. Will I need to pay the regular fees for a non-driver ID card renewal under these circumstances?[NEWLINE]agent: Yes, you will need to pay the regular fees for a non-driver ID card renewal even if you are living out of the country. The fees will not be discounted in a situation such as this.[NEWLINE][BOUNDARY][NEWLINE]user: Will I be eligible for a reduced fee or 'No Fee' non-drivers ID if am in receipt of Supplemental Security Income (SSI) and I am under the age of 62?[NEWLINE]agent: Yes, if your circumstances dictate that you do receive Supplemental Security Income SSI and if you are aged 62 or younger, the fee you will be charged is $6.50.[NEWLINE][BOUNDARY][NEWLINE]user: Mailing documents is my preferred choice of communication. Can I please confirm the address that I can mail my ID renewal to is NYS Department of Motor Vehicles207 Genesee Street, Suite 6Utica, NY 13501 - 2874?[NEWLINE]agent: Yes, I can confirm that information is correct.[NEWLINE][BOUNDARY][NEWLINE]user: If I am out of the country, how will the Department of Motor Vehicles contact me if they required additional information?
user: Good morning, i wanted to know if there is any kind of additional information about renewing a non-driver ID card?[NEWLINE]user: More exactly, if i need to renew it in case i go overseas?[NEWLINE]agent: Yes, you must renew your non-driver ID card if you are planning to go overseas. You can do it through mail.[NEWLINE][BOUNDARY][NEWLINE]user: Ok. I'm turning 21 soon, so i was wondering if i won't have any problems renewing my ID before that date or if must wait until i turn 21?[NEWLINE]agent: Well, in case you go through renewal for at least forty days before your birthday, you'll be issued a non-driver ID card with the words UNDER 21 on it, near of your birthday date.[NEWLINE][BOUNDARY][NEWLINE]user: Right, i'll keep that in mind. Now please, i'm willing to go to an office and renew my ID there, but i would like to keep my standard document. What should i do in that case?[NEWLINE]agent: Very well. In that case, you'll need to complete the renewal notice form MV-2 that we mailed to you in order to proceed.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, yeah, i received that form. And what about the possibility for an ID with reduced fee or none at all?[NEWLINE]agent: That will depend if you meet the requirements. For reduced fee ID you have to being on receiving supplemental security income and to be under sixty two, which would get you a $6.50 fee.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, and what about fees if i renew via online?
user: I want to know more about transfer credit.[NEWLINE]user: Like, what if I transfer my remaining registration to another vehicle?.[NEWLINE]agent: In that case, your new registration will expire the same date as your old one, and you can only do this for an new original registration. You can not use it to renew a registration.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm eligible for a refund, how can I get one?[NEWLINE]user: I also wants to request a transfer receipt.[NEWLINE]agent: When not eligible for a refund or wanting a transfer receipt, the DMV office can give you a Receipt FS-6 T for you to use to transfer the registration to another vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to apply for a full 2-year refund?[NEWLINE]agent: you have to surrender the vehicle plate and the unused registration sticker and stop at your local DMV office and request a 2-year refund.[NEWLINE]user: My registration sticker is attached to the vehicle windshield, is that a problem?
user: I want to know more about the refunds-[NEWLINE]agent: I can give you some examples of how the refunds are determined.[NEWLINE]user: yes please, tell me how are the refunds determined.[NEWLINE]agent: for example, you paid 137.50$ to register your vehicle for two years. In the amount of money you paid is included 62.50$ for the two years registration, that is 31.25$ per year, there's also included 50$ for the tittle certification and the final 25$ is for the vehicle registration.[NEWLINE][BOUNDARY][NEWLINE]user: So, what do I need to do to get a refund.[NEWLINE]agent: After surrendering your plates, the receipt FS-6T indicates if you are eligible for a refund. If you are eligible and you do not request a transfer receipt, we'll process your refund immediately and you'll receive it in your mail after several weeks.[NEWLINE]user: How can I know again if I'm eligible for a refund?[NEWLINE]agent: Check your Receipt FS-6T, there you can find out if you are eligible for a refund.[NEWLINE][BOUNDARY][NEWLINE]user: so, what amount would be the refund in the example case?
user: I need to know more about refunds[NEWLINE]agent: Do you want an example to show how the refund amount is determined?[NEWLINE]user: Yes, please show me the example.[NEWLINE]agent: Let's say you paid 137.50$ to register your vehicle for a period of 2 years. In the amount paid, there is included a 62.50$ for the two years or the registration, 32.25$ per year, 50$ for the title certificate and 25$ for the vehicle's plates. In this case, the amount to refund would be of 30.25$[NEWLINE][BOUNDARY][NEWLINE]user: And if I changed my name, can I still get a refund?[NEWLINE]agent: yes, you can. First, you have to surrender the vehicle plates at a DMV office and then request a transfer receipt, not a refund receipt. Secondly, you have to send some items to the address on the Request for Refund MV-215 form.[NEWLINE][BOUNDARY][NEWLINE]user: I have my unused registration sticker and stop and I got a refund for the second year of registration, can I get a refund for the first year?[NEWLINE]agent: Yes, you may be eligible to apply for the first year of the registration fee refund. You have a maximum 60 days after the date you got issued the registration to apply for the first year of the registration fee refund.[NEWLINE][BOUNDARY][NEWLINE]user: If the registrant died is it possible to get a refund?
user: I want to know how the refunds are determined and the period in which I should surrender my plates.[NEWLINE]agent: I can give you an example of how a refund is determined.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a refund for the first year of my registration after receiving a refund for the second year?[NEWLINE]agent: Yes, but only if you have the unused registration sticker and stub. If so, then you are eligible for the refund of the first year of the registration. You have a maximum of 60 days after the date the registration was made to apply for a refund for the first year of the registration fee.[NEWLINE][BOUNDARY][NEWLINE]user: In case the registrant passed away, can I get a refund?[NEWLINE]agent: Yes. The refund will be issued to the name of the state. You need to surrender the vehicle plates at DMV office and request a transfer receipt, not a refund receipt.[NEWLINE]user: My registration sticker was attached to the windshield.[NEWLINE]agent: In that case, you can not remove the sticker and can't apply for a refund.[NEWLINE][BOUNDARY][NEWLINE]user: How can I know if I'm eligible for a refund?[NEWLINE]agent: After confirming your eligibility, the DMV will issue a receipt that displays "two year refund"[NEWLINE]user: So there's nothing I can do if the sticker was attached to the windshield?[NEWLINE]agent: You can't apply for a full refund if you attached the sticker, you can't remove it.[NEWLINE]user: What is needed in order to apply for a full 2-year refund?
user: Tell me about rounds and transfer credit.[NEWLINE]user: I want to transfer my remaining registration to another vehicle.[NEWLINE]agent: When transferring your remaining registration to another vehicle, take into consideration that the new registration will expire the same day as the old one, and you can only use the transfer credit for a new original registration, you can't use it for a renewal.[NEWLINE][BOUNDARY][NEWLINE]user: How can I know if am eligible for a refund?[NEWLINE]agent: After you surrender your plates, your Receipt FS-6 T indicates if you are eligible for a refund. If you are and you do not request a transfer receipt, your refund will be processed automatically and you'll get it in your mail after some weeks.[NEWLINE][BOUNDARY][NEWLINE]user: Can I still apply for a refund if the registration sticker was attached to the plate?[NEWLINE]agent: No, in that case, the sticker can't be removed and you won't be able to apply for a full refund.[NEWLINE]user: What is needed to apply for the 2-year refund?[NEWLINE]agent: The 2-year registration fee refund can only be applied if the registration was never used and it hasn't been more than 60 days from the date the registration was issued.[NEWLINE]user: So if I applied for a registration but never used the registration sticker, can I get a 2-year refund?
user: How would I go about getting a refund for my surrendered vehicle plates?[NEWLINE]agent: I can give you an example to explain how your refund amount is determined[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my name has changed since I registered the plates, can I still get a refund?[NEWLINE]agent: If your name had changed and you are looking for a refund, bring the plates with you to the DMV office when surrendering. Yu must request a transfer receipt and not a refund receipt. You then send these to the address that you'll find on the Request for Refund MV-215 form[NEWLINE][BOUNDARY][NEWLINE]user: How is my refund actually determined?[NEWLINE]agent: When you registered your plates, you paid $137.50, which was for two years. This amount included $62.50, which was the registration fee for two years, that is $31.25 per year. Also included was $50.00 for the title certificate and then $25.00 for the vehicle plates. The registration fee for one year is refunded to you, as you surrendered the plates during the first year of registration[NEWLINE][BOUNDARY][NEWLINE]user: If the person who registered a vehicle dies, is a refund possible?[NEWLINE]agent: If a person dies, a refund for the registration of the vehicle is issued to the estate of the person by the DMV. The plates must be surrendered at the DMV office and a transfer receipt requested instead of a refund receipt[NEWLINE]user: Wat happens if the registration sticker belonging to the deceased is attached to the windshield or the vehicle plate of the vehicle in question?
user: What amounts are refundable if I return my plates to the DMV?[NEWLINE]agent: Are you wanting to transfer the remaining registration credit to another vehicle that you need to register?[NEWLINE]user: I wasn't wanting to transfer the credit that way.  I was not aware that I could, but, since you said that it is possible to transfer the remaining registration credit to another vehicle, I might wait as I am about to purchase my husband a new car.[NEWLINE]agent: When you surrender your vehicle plates to the DMV, you may be eligible to transfer the remaining registration credit to another vehicle you want to register, or get a refund for the registration fee.  You get a refund or registration transfer credit for your vehicle plate fee, title certificate fee and any other fee or tax that you paid when you registered the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Will I get this refund immediately when I surrender my plates?[NEWLINE]agent: When you surrender your plates, your Receipt FS-6 T indicates if you are eligible to receive a refund.  If you are eligible and you do not request a transfer receipt, the refund will be processed automatically and you will receive it in the mail in several weeks.[NEWLINE][BOUNDARY][NEWLINE]user: What was the form that would indicate if I am eligible for the refund?[NEWLINE]agent: Your Receipt FS-6 T indicates if you are eligible to receive a refund.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for a full 2-year refund if my registration was never used?[NEWLINE]agent: You can apply for a refund of the 2-year registration fee only if the registration was truly never used and it is not more than 60 days from the date the registration was issued.  A processing fee of a dollar is subtracted from the refund amount.  To apply, you must surrender the vehicle plates and the unused registration sticker and stub at the DMV office and request a 2-year refund.  If you are eligible, the DMV will issue a receipt that displays two year refund.[NEWLINE][BOUNDARY][NEWLINE]user: What procedure to I have to follow to get this refund, though, if I have changed my name?[NEWLINE]agent: You must still surrender the vehicle plates at a DMV office, but request a transfer receipt, not a refund receipt.  You will then send that to the address of the Request for Refund MV-215 form along with the completed and signed Request for Refund [1] MV-215 and proof of the name change such as a marriage certificate, divorce certificate, or other court papers.   At that point, the DMV will issue your refund in your new name if you are eligible.[NEWLINE][BOUNDARY][NEWLINE]user: Will the DMV issue a refund if the registrant died?
user: I was wondering if you could give me some more information about whether i can transfer credit from my old vehicle plate?[NEWLINE]agent: null[NEWLINE]user: am i able to transfer my remaining registration to another vehicle?[NEWLINE]agent: yes, however, there are a few conditions, you can only transfer credit for a new original registration, the new registration will expire the same day as your old registration, and you can not use it for a registration renewal[NEWLINE][BOUNDARY][NEWLINE]user: how do i apply for a refund?[NEWLINE]agent: To apply for a refund for the first year-registration fee, you must send the original registration document, and you must complete and sign the request for a refund form and send it  to the address on the page.[NEWLINE][BOUNDARY][NEWLINE]user: am i eligible? for a refund[NEWLINE]agent: It will depend on the DMV, if you are eligible for a refund the office will issue you a receipt[NEWLINE]user: are there conditions that apply when applying for a full 2-year refund?[NEWLINE]agent: yes, you can only apply for the refund if the registration was never used and it has been no more than 60 days from when the registration was issued[NEWLINE]user: I'm sorry, i don't quite understand, could you explain it in more detail?[NEWLINE]agent: sure, you can apply for a refund for the amount that you paid when you renewed your registration[NEWLINE][BOUNDARY][NEWLINE]user: can i get a refund if i change my name?
user: how do i transfer credit?[NEWLINE]agent: if you transfer your remaining registration to another vehicle your new registration will espire the same day[NEWLINE]user: doesnt apply to me[NEWLINE][BOUNDARY][NEWLINE]user: how can i get a refund?[NEWLINE]agent: the dmv office issues a receipt that you can use to transfer the registration to another vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: can i get a refund if i changed my name?[NEWLINE]agent: yes. follow these instructions. surrender the vehicle plates at a dmv office and quest a transfer receipt not a refund receipt[NEWLINE]user: how do i prove the name has changed?[NEWLINE]agent: a photocopy of the marriage certificate[NEWLINE][BOUNDARY][NEWLINE]user: is it possible to receive a refund of the first year of my registartion fee?[NEWLINE]agent: dmv will process a refund of the first year if eligible[NEWLINE][BOUNDARY][NEWLINE]user: how can i get a refund?
user: I need help with transferring a credit.[NEWLINE]agent: Do you need to transfer your remaining registration to another vehicle?[NEWLINE]user: No, I don't need that.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get my refund?[NEWLINE]agent: The DMV issues a receipt FS-6 that you can use to transfer the registration to different vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for a full 2-year refund if the registration was never used?[NEWLINE]agent: If the sticker was attached to the windshield or vehicle plate, you cannot remove it and apply for a full refund.[NEWLINE]user: Can I turn in the plates?[NEWLINE]agent: Yes you can do that.[NEWLINE][BOUNDARY][NEWLINE]user: How do I turn in the plates?[NEWLINE]agent: When you surrender them, your receipt FS-6 indicates if you are eligible to receive a refund.[NEWLINE][BOUNDARY][NEWLINE]user: If the sticker was attached to the windshield or vehicle plate of a registrant who has died, can we get a refund?
user: I want to know about the pre-licensing course.[NEWLINE]agent: This is a DMV-approved and standardized classroom course that teaches you all you need to know as a new driver, such as: driving within the highway transportation system.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do in case I encounter stop lines or crosswalks?[NEWLINE]agent: You should stop before crossing them.[NEWLINE]user: What should I take into consideration for my road test?[NEWLINE]agent: Remember to steer smoothly in all circumstances, accelerate in a controlled and smooth way and don't force the engine or cause it to stall.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything I need to do before I take my road test?[NEWLINE]agent: Once you get your learner permit you should always obey the permit restrictions on where and when you may drive. Then you have to complete a 5-hour pre-licensing course.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do in case I lost my certificate?
user: What are the things that I need to organise before I am eligible to take my road test?[NEWLINE]agent: Firstly, you will need a learner permit, and please remember that you must obey all rules and conditions that are applicable to being a learner driver. You must also have completed a Pre-Licensing Course OR a high school/college Driver Education Course[NEWLINE][BOUNDARY][NEWLINE]user: Are there age restrictions involved regarding the amount of supervised practice driving that I should have[NEWLINE]agent: In order for you to be eligible to take the road test, you must have a minimum of 50 hours of supervised driving practice completed[NEWLINE][BOUNDARY][NEWLINE]user: Are there particular rules regarding proceeding in a vehicle when stopped or when selecting a position in a lane on the highway[NEWLINE]agent: When the vehicle is stopped, you must not proceed until you can clearly see in both directions, you must also be very vigilant when choosing a lane on the highway[NEWLINE][BOUNDARY][NEWLINE]user: Is there a particular place where I can find the necessary information regarding the Pre-Licensing course[NEWLINE]agent: You can search online for the course or alternatively, contact a local Driving Instructor from your telephone directory[NEWLINE][BOUNDARY][NEWLINE]user: If I was to change my license from one class to another, is there a necessity for a Pre-Licensing Course Certificate[NEWLINE]agent: To amend the class on your license, there is no need to have a Pre-Licensing Course Certificate, provided you have a valid NY State driver license[NEWLINE][BOUNDARY][NEWLINE]user: What proof of supervise driving practice do I need to bring with me to the driver test