elplaguister/DTS_session_datasets huggingface dataset:
user: I need help with an expiring temporary registration on a car that we moved[NEWLINE]agent: Are you unable to get the title certificate for a vehicle you are selling and the temporary registration is set to expire soon?[NEWLINE]user: yes[NEWLINE]agent: You can't get another temporary registration.  An additional temporary registration won't be issued under any circumstances.[NEWLINE][BOUNDARY][NEWLINE]user: how do I enter the selling price on the MV 50 form for a vehicle that was sold wholesale?[NEWLINE]agent:  The selling price is not required on form MV-50 when a vehicle is sold wholesale[NEWLINE][BOUNDARY][NEWLINE]user: One more thing to consider if your license has been revoked. What happens if a person's license is revoked after a hearing?[NEWLINE]agent: They must surrender all supplies and cease to operate[NEWLINE][BOUNDARY][NEWLINE]user: what else can happen in a hearing?[NEWLINE]agent: The result of the hearing may be no action, a civil penalty, and/or a suspension or revocation of your ability to operate as a vehicle related business in New York State. You may also be offered the opportunity to pay restitution to the consumer in instead of the fines and/or penalties, or to have the penalty reduced.[NEWLINE]user: who does the investigation when there is a complaint dispute?
user: I'm here with a question about my vehicle plates.[NEWLINE]agent: Do you wish to know how to replace or transfer your personalized plates?[NEWLINE]user: Yes I would like to transfer them.[NEWLINE]agent: I can help you with a variety of circumstances in which you can replace or transfer personalized plates.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know aboutO r e r.Btw, for XXXX. can I order by mail?[NEWLINE]agent: Do you want to order professional photographs or plates by mail?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you order a photo or professional plates online?[NEWLINE]agent: You must have a valid New York State vehicle registration in the passenger, commercial, or motorcycle registration class that does not expire within 60 days.   The mailing address in your vehicle registration record must be your current mailing address.   Your vehicle registration record must match your current name if your name has changed.[NEWLINE]user: What if I want the plates for the disabled?
user: hello I need information about how to replace or transfer custom plates[NEWLINE]agent: want to know How do I replace or transfer personalized plates?[NEWLINE]user: Yes[NEWLINE]agent: There are a variety of circumstances under which you can replace or transfer custom plates.[NEWLINE][BOUNDARY][NEWLINE]user: Can I replace custom plates that are old or damaged?[NEWLINE]agent: Yes, you must call the Personalized Plate Unit at 1 - 518 - 402 - 4838. Hours of operation are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have additional information regarding on who I can contact to know if I have a special parking privilege for my custom plates?[NEWLINE]agent: Yes. You can contact your local police or parking enforcement agency, or the agency that is responsible for parking regulations[NEWLINE]user: What if my registration is in the first year of a two-year registration?[NEWLINE]agent: I repeat... In that case, you need to submit a Request for refund or fee paid for motor vehicle registrations and driver licenses MV-215 to apply. A processing fee of $1.00 will be subtracted from your refund. You will not receive a refund if the registration expires in less than a year.[NEWLINE][BOUNDARY][NEWLINE]user: What is a professional plate?[NEWLINE]agent: Is a vehicle plate that has the words "New York" contained in a blue banner and a picture or logo next to the plate number[NEWLINE]user: Can I browse the available styles of picture and professional plates online?
user: Please, tell me about replace or transfer personalized plates[NEWLINE]agent: Do you want to know how you can replace or transfer personalized plates?[NEWLINE]user: Yes, please[NEWLINE]agent: There are several ways you can do it.[NEWLINE][BOUNDARY][NEWLINE]user: What if my plates are damaged? Can I replace them?[NEWLINE]agent: Call to the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: One other thing in relation to removing my vehicle from the road, where do I leave my registration badge?[NEWLINE]agent: You can store your photo or professional license plates in most DMV offices. Find a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: What information is there about the new image plate developed for a group or organization?[NEWLINE]agent: A packet of detailed information about the custom plate image plate development program, including the MV-415 pdf custom plate development application is available here.1. Professional license plates do not entitle you to any special parking privileges unless the city, town or village where you park your vehicle has granted you such privileges. For more information, contact your local police or parking enforcement agency, or the agency responsible for parking regulations.[NEWLINE]user: What if my registration is in the first year of a two-year registration?
user: I need some info about how to replace or transfer personalized plates[NEWLINE]agent: Do you want to replace personalized plates?[NEWLINE]user: Yes, please[NEWLINE]agent: For that, there are a variety of circumstances in which you can replace or transfer personalized plates[NEWLINE][BOUNDARY][NEWLINE]user: Who could I contact if it has been two weeks since I applied for my registration documents needed to get my personalized plates but have not yet received those documents?[NEWLINE]agent: In that case contact the Personalized Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE]user: In how many days more or less must the order be processed?[NEWLINE]agent: In approximately 10 days or less after your order is processed, you will receive new documents showing your current license plate number and your new license plate combination.[NEWLINE]user: and in how long will the plates arrive?[NEWLINE]agent: You must wait at least six weeks for custom plates to arrive.[NEWLINE][BOUNDARY][NEWLINE]user: and can I make the order at a DMV office?[NEWLINE]agent: Yes, but you can save yourself a trip. It is faster and easier to do it online.[NEWLINE][BOUNDARY][NEWLINE]user: and can i order by mail?[NEWLINE]agent: of course you can order professional photographs or plates by mail
user: I have several questions from the Voter Registration Application[NEWLINE]agent: eligible to register to vote in New York State?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to update your voter registration information?[NEWLINE]user: yes[NEWLINE]agent:  You do not need to update your voter registration information any of the information below changed since you last voted[NEWLINE][BOUNDARY][NEWLINE]user: May I ask a question about reclaimed vehicles? What should I do now that I've recovered my license plate and completed the MV-78B form?[NEWLINE]agent: for that matter, you can bring the plate to a DMV office and apply for new plates and re-instate your registration.[NEWLINE]user: Now please, tell me about what to do after the vehicle is recovered.[NEWLINE]agent: In case the vehicle is recovered, the first thing you should do is to make sure the police cancel the alarm of stolen vehicle so the recovery can be listed on your title record. You should not use your vehicle until the police cancel the alarm.[NEWLINE][BOUNDARY][NEWLINE]user: Right, now what if my plates are stolen?[NEWLINE]agent: For stolen plates you can ask the police to complete a "Report of Lost or Stolen Motor Vehicle Items" form MV-78B for the stolen plates. This is a different form from the stolen vehicle report and you can get it only from police agencies, not from the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing. What if the vehicle is not recovered?
user: I have several questions regarding the registration of voters, it'd be great if you could provide some answers.[NEWLINE]agent: Are you wondering if you're eligible to register to vote in New York State?[NEWLINE]user: Yes. This is one of the things I've been wondering about.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and be at least 18 years old by the end of this year.[NEWLINE][BOUNDARY][NEWLINE]user: What about the registry? My father just searched his Toyoya truck shortly before he passed away. Is it possible to receive a refund? since I do not want to continue using the service[NEWLINE]agent: After the criteria is met to receive a refund, DMV can issue a refund to the name of the estate.[NEWLINE][BOUNDARY][NEWLINE]user: What about his vehicle title and license plates?[NEWLINE]agent: DMV can assist you with these issues.[NEWLINE][BOUNDARY][NEWLINE]user: So, I need a copy of his death certficate and license to give to DMV?[NEWLINE]agent: Yes. This ensures that you will not receive any more mailings for the deceased loved one.[NEWLINE][BOUNDARY][NEWLINE]user: What criteria needs to be met to receive a registration refund?[NEWLINE]agent: You need to fill out and sign the Request for Refund MV-215 with "deceased" wriiten on the form. You will also need a copy of his death certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Can I transfer my deceased father's truck into my name?
user: Hello there. I came here with some questions for you, regarding the voter registration application.[NEWLINE]agent: Are you wondering if you are eligible to register to vote in New York State?[NEWLINE]user: Yes, I am.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen.[NEWLINE]user: Do I also need to be 18 or older?[NEWLINE]agent: Yes, you also must be at least 18 years old by the end of this year.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know! Another question related to DMV. What if I need to reach you via email?[NEWLINE]agent: Don't use the e-mail address from where you received the DMV reminders because you will not receive a response.  I will help you with how you can contact us[NEWLINE][BOUNDARY][NEWLINE]user: If I sign up for text and email reminders which one of my emails will you use because you already have my email from before?[NEWLINE]agent: We only keep one email address for each customer.  The email address you provide to sign up for electronic reminders will replace any other email address you provided us in the past.[NEWLINE][BOUNDARY][NEWLINE]user: who gets the medical certification reminders?
user: Hey, I have some questions regarding the voter registration. Can you answer them?[NEWLINE]agent: Of course. Are you wondering if you are eligible to register to vote in New York State?[NEWLINE]user: Yes![NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and at least 18 years old by the end of this year.[NEWLINE][BOUNDARY][NEWLINE]user: I like to know more about Transportation Network Company. So, I'm guessing you're unaware of the insurance requirements for a TNC driver?[NEWLINE]agent: That's something for the TNC company. They have to make sure their drivers understand and effectively have the proper insurance.[NEWLINE]agent: You're going to be a TNC driver right?[NEWLINE]user: Yes, That's right, that's why i wanted to know about this.[NEWLINE]agent: Then you should contact the TNC company you are interested to work with so they can give you more details.[NEWLINE][BOUNDARY][NEWLINE]user:  Yeah, i already thought about doing that. I can use any vehicle to do that right? i mean, like a truck or something?[NEWLINE]agent: Sorry, but no. TNC rules forbid use of taxis, delivery vehicles, limousines or licensed for-hire vehicles from being used as a TNC vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's a boomer. And i suppose that applies to pick up random passengers too, right?
user: Well, I do have some question about my voter registration application. Hopefully you can answer them.[NEWLINE]agent: Of course. Are you wondering if you're eligible to register to vote in New York State?[NEWLINE]user: Yes, I am.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and be at least 18 years old by the end of this year.[NEWLINE]user: I'm capable of doing everything. But, before you do that, could you tell me what the escrow account is for? Because I never needed it.[NEWLINE]agent: Sure, no problem. An escrow account is a payment alternative for users of the DMV, that way you don't need to send money or checks for every transaction, you just do a deposit on your escrow account and the money is debited every time a transaction is done.[NEWLINE][BOUNDARY][NEWLINE]user: That's handy. But What happens if I close my account and there is money in it?[NEWLINE]agent: The remaining balance in your account can be refund by a check or can be transferred to another escrow account you may have with the dmv.[NEWLINE][BOUNDARY][NEWLINE]user: The only way to do this process is by mail?[NEWLINE]agent: Not at all. You can also send the documents and forms by fax at 518-473-9644 or email, it would like approximately 2-3 weeks.[NEWLINE][BOUNDARY][NEWLINE]user: Any person can create an escrow account, right?
user: Good evening, I came here to have some questions about the voter registration application answered.[NEWLINE]agent: Of course. Would you like to know if you're eligible to register to vote in New York State?[NEWLINE]user: Yes. That'd be great.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and be at least 18 years old by the end of this year.[NEWLINE][BOUNDARY][NEWLINE]user: By the way,Is there a minimum age requirement to be a TNC driver? That's something I've overheard people discussing.[NEWLINE]agent: Yes, by statute, TNC drivers must be at least 19 years old and hold a valid and current NYS driver's license issued by DMV.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And do I need any special insurance or will a normal one do?[NEWLINE]agent: TNC companies will make sure TNC drivers understand and have the required insurance.[NEWLINE]agent: Are you interested in being a TNC driver?[NEWLINE]user: No, I'm just asking these questions for my son.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: So if he becomes an authorized TNC driver, can he pick up passengers in NY?
user: I want to register to vote but don't know if I can vote in NY[NEWLINE]agent: Are you trying to figure out if you are eligible to register to vote in New York State?[NEWLINE]user: yes[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen, be 18 years old by the end of this year, not be in prison or on parole for a felony conviction, and not claim the right to vote elsewhere[NEWLINE]user: I'm curious if the process for stolen plates and stolen vehicles is the same?[NEWLINE]agent: Stolen plates have a different form and it is only available at police agencies and not at DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. So after i lodge the report, i should just wait for any news from the police?[NEWLINE]agent: Yes. The police will input your vehicle information into national and state auto theft computer records. Other than tracking the vehicle, this will also prevent someone from selling or applying for a title using your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: But my vehicle was stolen before i was able to apply for registration. What should i do?[NEWLINE]agent: Quickly apply for a title in your name with proof of ownership to the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: If i am able to recover my vehicle, could i directly apply for plates?[NEWLINE]agent: No. The first thing you need to do is inform the police so that the stolen vehicle alarm would be cancelled. After you confirmed that it has already cancelled, you can then proceed to apply for plates or registration.[NEWLINE][BOUNDARY][NEWLINE]user: Would i need a duplicate title?[NEWLINE]agent: A duplicate title will be issued for stolen vehicle to mark the stolen vehicle. Remember to send your title to the Title Bureau along with a letter to explain that the vehicle have been recovered. After that, the DMV will issue a regular vehicle title.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else that i need to do after i recover the vehicle?
user: I have several questions about voter registration and would be very happy if you could answer them.[NEWLINE]agent: Would you like to know if you're eligible to register to vote in New York State?[NEWLINE]user: Yes, for starters.[NEWLINE]agent: To register to vote in New York State you must be a U.S. Citizen and 18 years old by the end of this year.[NEWLINE]user: Can you please explain to me if is there any link between this proof I have to send and my discharge date?[NEWLINE]agent: Well, yeah. If your discharge happened before January 1, 1950, then you should submit a Honorable Discharge Form WD AGO 53, or WD AGO 55, or WD AGO 53-55, or just an "Enlisted Separation Paper"[NEWLINE]user: Sorry, but did you say before January 1,1950?[NEWLINE]agent: That's correct. That applies if you were discharged before that date. In any case, a Certification of Military Service or NA Foro 13038 is valid too.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll keep that in mind. By the way, i heard something about a Enhanced ID?[NEWLINE]agent: Do you want to change your standard license while adding your veteran status?
user: how Restore license after revocation[NEWLINE]agent: Did you do it after September 27, 2019?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What to revoke my driver's license?[NEWLINE]agent:  A serious traffic offense or multiple offenses can result in the revocation of your NY State driver license or driving privilege. 1 A revocation means your license is cancelled, and you must apply for a new one once the revocation period is over[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Also on MyDMV, how would I know if my license was mailed?[NEWLINE]agent: You can check the status of your driver license and driving privilege online if you sign up for a MyDMV account  and use our MyLicense service. If you need proof that DMV removed your suspension, you can order a certified copy of your driving record[NEWLINE][BOUNDARY][NEWLINE]user: do you know about denial letter? If it is received after the 60 days?[NEWLINE]agent:  it will be rejected[NEWLINE][BOUNDARY][NEWLINE]user: By the way regarding payments, what should I do if I am asked to pay for a driver's liability assessment?[NEWLINE]agent: DMV will send you a statement with the amount you owe. You must pay at least the minimum amount by the payment date or your driver's license will be suspended. You can also pay for the full evaluation.[NEWLINE][BOUNDARY][NEWLINE]user: ok, and... If you are currently suspended for failing to pay child support and had certain problems to solve, before continuing with the application for a new driver's license?[NEWLINE]agent: you must contact your local child support collection unit to make a payment and to have the suspension cleared. By law, DMV can not clear / remove a child support suspension unless directed to do so by the Office of Temporary Disability OTDA[NEWLINE]user: what do i need to get this approval list
user: My license was taken away from me last year and I would like to reinstate it.[NEWLINE]agent: Did you submit your application by mail before September 27, 2019?[NEWLINE]user: No I didn't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if mine was from July 2019?[NEWLINE]agent: Well then it is under review.[NEWLINE][BOUNDARY][NEWLINE]user:  If it is received after the 60 days?[NEWLINE]agent:  it will be rejected[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know more information about what is an indefinite suspension?[NEWLINE]agent: An indefinite suspension means you must do something such as answer a traffic ticket before the suspension can be cleared.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any information about how to get my license back after it was revoked? What should I do if it is approved?[NEWLINE]agent: You will receive an approval via email to apply for a new driver license with directions to follow in order to be successful when applying for a new driver license at your local DMV office.[NEWLINE]agent: Is your license from another state?[NEWLINE]user: No it's a NY state license.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I do all this approval stuff online?
user: Hello, do I need information about whether the license can be restored by mail?[NEWLINE]agent: It can take up to 12 weeks for an IUD to process a request received in the mail.[NEWLINE]agent: I already request approval by mail?[NEWLINE]user: do not[NEWLINE]agent: Do you want to know what approval is required to apply for a new license?[NEWLINE]user: Yes[NEWLINE]agent: In that case you must complete an Application for a Driver's License, Driver's License or MV-44 Driverless Identification Card. Leave the boxes I request blank[NEWLINE][BOUNDARY][NEWLINE]user: In terms of driver responsibility assessments, who is responsible for paying? I don't have a driver's license, what should I do?[NEWLINE]agent: Although you do not have a driver license, you are still required to pay the driver responsibility assessment.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd like to ask you another question on the additional fees and penalties. How much should I pay if you ask for a restoration?[NEWLINE]agent: I will let you know as soon as possible on how much you will pay for it. But they must be paid before your application can be approved.[NEWLINE][BOUNDARY][NEWLINE]user: what do i need to get this approval list
user: how Restore license after revocation[NEWLINE]agent: you apply for restoration and owe any of the following fines or penalties?[NEWLINE]user: yes[NEWLINE]agent: they must be paid before your application can be approvedsuspension termination fee driver license civil penalty[NEWLINE][BOUNDARY][NEWLINE]user: If i submit an application before addressing the items listed below?[NEWLINE]agent: we will send you an email telling you what you will need to do. We will delay processing your application will be delayed[NEWLINE][BOUNDARY][NEWLINE]user: very good, now regarding is Leandra's Law, can you give me information please[NEWLINE]agent: It created a new felony for driving while under the influence with children in the vehicle.[NEWLINE]user: What happens if someone is convicted?[NEWLINE]agent: Probation and a minimum of 12 months using an ignition interlock device.[NEWLINE][BOUNDARY][NEWLINE]user: Why is it called Leandra's Law?[NEWLINE]agent: It's named after a girl who died while riding with the intoxicated mother of her friend.[NEWLINE][BOUNDARY][NEWLINE]user: What does the law say?[NEWLINE]agent: No one can operate a motor vehicle while under the influence of alcohol or drugs while a child 15 or under is present.[NEWLINE][BOUNDARY][NEWLINE]user: How do you get an ignition interlock device installed?