elplaguister/DTS_session_datasets huggingface dataset:
user: Hi. I would like to know if is possible to get information or reminders from the dmv through email or text.[NEWLINE]agent: Would you like to receive general information by email or text?[NEWLINE]user: Not so general information.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you received any email related to the electronic reminder program from the dmv?[NEWLINE]user: Yes. I received one of those, so I got curious about it.[NEWLINE]agent: You have received one of those messages because you are part of the dmv electronic reminders program.[NEWLINE]agent: Do you want to contact the dmv about this?[NEWLINE]user: Yes, I would like to.[NEWLINE]agent: Great. In that case, please don't write back to the email you received because you won't get any answer. Look for our contact channels.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if at some point I don't want to receive any more messages from you?[NEWLINE]agent: You mean, you want to stop to receive any other message from the reminders program?[NEWLINE]user: Just from those how could be spam.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to have driver license to receive this reminders?
user: Hi there. I'm looking information about some reminders system you may have.[NEWLINE]agent: Is this related about any message you have received in past days?[NEWLINE]user: Not exactly, but may be related.[NEWLINE][BOUNDARY][NEWLINE]agent: have you received any message from the email messages@nydmv.messagingchannel.com?[NEWLINE]user: No, no as far as I know.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you looking to how to get reminders?[NEWLINE]user: I'm not fully interested in that.[NEWLINE][BOUNDARY][NEWLINE]agent: Is the email you used to sign up different from the one you provided to the dmv?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: Alright. You must know that the dmv just keeps one mail address for each customer and the email you use to sign up, will replace any other.[NEWLINE][BOUNDARY][NEWLINE]user: So, that's were I may look for any reminder from you?[NEWLINE]agent: That's right. Because you be part of the dmv electronic reminders program.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for commercial drivers?
user: Hello. I want to know what can you tell me about any program of spam mails or anything similar.[NEWLINE]agent: Have you received any kind of reminder or message?[NEWLINE]user: Not a message, but I received an email.[NEWLINE][BOUNDARY][NEWLINE]agent: Is this email you received from the new york state dmv about an enhancement to the electronic reminder program?[NEWLINE]user: Yes, that's correct. It looked odd to me. I don't know if it was real or not.[NEWLINE]agent: Yes, it's a real message from us.[NEWLINE]agent: Would you like to contact us because of this?[NEWLINE]user: Not exactly.[NEWLINE][BOUNDARY][NEWLINE]user: But what can I do if I don't want to receive more messages?[NEWLINE]agent: You just need to select the unsubscribe option on the subscription page and enter your id number and date of birth.[NEWLINE][BOUNDARY][NEWLINE]user: Great. No matter if I'm a commercial driver, right?
user: What type of plates can I order picture and professional plates with?[NEWLINE]agent: You are allowed to order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my registration expires in the next 60 days and want picture plates?[NEWLINE]agent: Renew your registration and change your address online before ordering picture plates and you must visit a DMV office to do it.[NEWLINE][BOUNDARY][NEWLINE]user: What topics can I look at online?[NEWLINE]agent: You can look at the topic Plates online.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to order plates on the phone?[NEWLINE]agent: Yes, it is possible to order custom plates online at 1-518-402-4838 Monday through Friday 8 a.m. to 4 p.m.; but online is a lot faster.[NEWLINE][BOUNDARY][NEWLINE]user: Can I order my picture plates by mail?[NEWLINE]agent: Do you want to order professional plates by mail?
user: Hello I need information about How to request professional photos and plates[NEWLINE]agent: You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: How can I request by phone?[NEWLINE]agent: You can order by phone, however it is faster and easier to do online. Call the Custom License Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: I have two weeks and I still do not receive my registration documents?[NEWLINE]agent: In that case contact the Personalized Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE]user: In how many days more or less must the order be processed?[NEWLINE]agent: In approximately 10 days or less after your order is processed, you will receive new documents showing your current license plate number and your new license plate combination.[NEWLINE]user: and in how long will the plates arrive?[NEWLINE]agent: You must wait at least six weeks for custom plates to arrive.[NEWLINE][BOUNDARY][NEWLINE]user: and can I make the order at a DMV office?[NEWLINE]agent: Yes, but you can save yourself a trip. It is faster and easier to do it online.[NEWLINE][BOUNDARY][NEWLINE]user: and can i order by mail?[NEWLINE]agent: of course you can order professional photographs or plates by mail
user: Hello I need information about how I request a photo and professional plates[NEWLINE]agent: You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: and can i order by mail?[NEWLINE]agent: Do you want to order by mail?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: and one question the plates can be customized?[NEWLINE]agent: Many professional images or plates can also be customized. You can browse our collection of professional images and dishes and order online directly from the pages below.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to order the professional plates online?[NEWLINE]agent: You must have a valid New York State vehicle registration in the passenger, commercial, or motorcycle registration class that does not expire within 60 days.The mailing address in your vehicle registration record must be your current mailing address.  Your vehicle registration record must match your current name if your name has changed.[NEWLINE][BOUNDARY][NEWLINE]user: and should I destroy the old plates?[NEWLINE]agent: Once you receive your new plates you will want to destroy your old plates to protect yourself against fraudulent use. Mark each license plate of the vehicle with a permanent marker.[NEWLINE][BOUNDARY][NEWLINE]user: and can i order by phone?
user: Hello I need information about the order photos and professional plates[NEWLINE]agent: You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: can i order by phone?[NEWLINE]agent: You can order by phone, however it is faster and easier to do online. Call the Custom License Plate Unit at 1 - 518 - 402 - 4838. Business hours are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: can I order by mail?[NEWLINE]agent: Do you want to order professional photographs or plates by mail?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: Can you order a photo or professional plates online?[NEWLINE]agent: You must have a valid New York State vehicle registration in the passenger, commercial, or motorcycle registration class that does not expire within 60 days.   The mailing address in your vehicle registration record must be your current mailing address.   Your vehicle registration record must match your current name if your name has changed.[NEWLINE]user: What if I want the plates for the disabled?
user: can you give me details of Order picture and professional plates[NEWLINE]agent: You can order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles[NEWLINE][BOUNDARY][NEWLINE]user: how is the Order by mail[NEWLINE]agent: To order picture or professional plates by mail[NEWLINE]user: it's not my case[NEWLINE][BOUNDARY][NEWLINE]user: how is the Order by phone[NEWLINE]agent:  You can order by phone, however it s faster and easier to do it online. Call the Custom Plates Unit at 1 - 518 - 402 - 4838. Office hours are 8:00am - 4:00pm, Monday through Frida[NEWLINE][BOUNDARY][NEWLINE]user:  If i wish to purchase plates for people with disabilities that have the Universal Symbol of Access[NEWLINE]agent: you must contact the Custom Plates Unit[NEWLINE]user: which plates require certification that you are eligible
user: What can I order picture and professional plates for?[NEWLINE]agent: You can order picture or professional plates for motorcycles, commercial, and passenger vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: Can I order plates for people with disabilities that have the Universal Symbol of Access?[NEWLINE]agent: i see you want to order a plate for people with a disability with Universal Symbol of Access and you need to contact the Custom Plates unit.[NEWLINE]user: Can I order my picture plates online and not go to the office?[NEWLINE]agent: Yes, you can order many picture plates online and you can see the list on our website to how to order.[NEWLINE]agent: Do you know what you need to order picture or professional plates online?[NEWLINE]user: Yes, I know the process to order the picture or professional plates online.[NEWLINE]agent: Then you all ready know that you need a valid NY State vehicle registration that does not expire within 60 days; your mailing address on registration on record must be current; and you name must match your current name if it has changed.[NEWLINE][BOUNDARY][NEWLINE]user: Can picture or professional plates be personalized?[NEWLINE]agent: Actually many picture or professional plates can be personalized and you are able to browse and order online.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do with my old plates?
user: Hello there. Can you walk me through the process of ordering picture plates, please?[NEWLINE]agent: Of course. You can order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: That's what I would like to do. Can I order by phone as well?[NEWLINE]agent: Yes, you can order by phone, however it's faster and easier to do it online. Call the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, so it's slower than an online order. And what about ordering plates at the local DMV office? Is this a possibility?[NEWLINE]agent: Yes, but you can save yourself the trip. It's faster and easier to do it online.[NEWLINE][BOUNDARY][NEWLINE]user: What about ordering by mail?[NEWLINE]agent: Do you want to order picture or professional plates by mail?[NEWLINE]user: Sure, but only if it is as fast as an online order.[NEWLINE]agent: If you want to order by mail you can use the Application for Custom Plates (CP-30).[NEWLINE][BOUNDARY][NEWLINE]user: Can you suggest a topic to me?[NEWLINE]agent: Plates.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you for this wonderful topic suggestion. Well, if ordering online is the fastest option, then I'll do that. Is there anything I should consider when ordering online?
user: Hello there. Can you answer a few questions about ordering professional plates, please? There are a few things I'm confused about.[NEWLINE]agent: Of course. You can order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.[NEWLINE][BOUNDARY][NEWLINE]user: I'm aware of that. I've already filled out an order, where should I mail it to?[NEWLINE]agent: Please mail the completed form and your payment to: NYS DMV Custom Plates UnitP.O. Box 2775Albany, NY 12220.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. And what if my registration expires in the new two months?[NEWLINE]agent: In that case you should renew your registration before you order picture or professional plates.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need a valid NY registration of my car for that?[NEWLINE]agent: Yes. You must have a valid New York State vehicle registration in the passenger, commercial or motorcycle registration class that does not expire within 60 days. The mailing address on your vehicle registration record must be your current mailing address and your vehicle registration record must match your current name if your name has changed.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Should I dispose of my old plates when I get the new ones?[NEWLINE]agent: Yes. Once you receive your new plates you will want to destroy your old plates to protect against the fraudulent use. Mark each vehicle plate with a permanent marker.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I'll do that. So, using the address you gave me I can send my order by mail, right?[NEWLINE]agent: Would you like to order picture or professional plates by mail?[NEWLINE]user: Yes, that's why I asked for the address before.[NEWLINE]agent: You need to fill out the Application for Custom Plates (CP-30) for that.[NEWLINE][BOUNDARY][NEWLINE]user: Done and done. I'll send you the envelope today. One final question. What do I need to do if I want to change my name on DMV records?
user: I suffer from night vision and would like some information about getting a license.[NEWLINE]agent: Do you need to wear corrective lenses?[NEWLINE]user: Yes, what does it mean?[NEWLINE]agent: In that case a "B" restriction will be placed on your driver license or learner permit.[NEWLINE][BOUNDARY][NEWLINE]user: How long is my eye test results good for?[NEWLINE]agent: In general, if the Vision Test Report MV-619 has a print date of 9/03 or earlier, it is valid for 6 months after the date of the eye test.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to take an eye exam every time I renew my license?[NEWLINE]agent: Yes you must pass a vision test when you apply for a driver license or to renew your license.[NEWLINE][BOUNDARY][NEWLINE]user: What about if my son needs telescopic lenses?[NEWLINE]agent: In that case he must send a completed Eye Test Report for Medical Review Unit form MV-80L to the DMV 's Medical Review Unit. Eventually a "TELESCOPIC LENSES" restriction will be placed on his driver license.[NEWLINE]user: What counts as telescopic lenses?[NEWLINE]agent: Telescopic lenses are corrective lenses that are much more powerful than normal eyeglasses or contact lenses.[NEWLINE][BOUNDARY][NEWLINE]user: What grade counts as acceptable on a vision test for the DMV?[NEWLINE]agent: You must have visual acuity of at least 20/40 based on the Snellen Visual Acuity Scale in either or both eyes, with or without corrective lenses.[NEWLINE][BOUNDARY][NEWLINE]user: I see that my vision test report has a later date than 9/03, what now?
user: how Remove the restriction by mail?[NEWLINE]agent: you want to remove a CORRECTIVE LENS restriction before it is time to renew your driver license?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If I need a telescopic lens to pass a vision test[NEWLINE]agent: you must send a completed Eye Test Report for Medical Review Unit PDF form MV-80L to DMV 's Medical Review Unit MRU. A " TELESCOPIC LENSES " restriction will be placed on your driver license or learner permit[NEWLINE][BOUNDARY][NEWLINE]user: I can take an eye exam at a DMV office[NEWLINE]agent: by a Vision Test Report PDF 1completed by as physicians and physician 's assistant[NEWLINE]user: my vision test results can be submitted to the DMV[NEWLINE]agent: electronically by a vision care provider enrolled in the DMV Online Vision Registry search by ZIP Code for an enrolled provider[NEWLINE][BOUNDARY][NEWLINE]user: how Remove the restriction by mail[NEWLINE]agent: complete an Application for Permit, Driver License or Non - Driver ID Card PDF [ 6 ] MV-44pay a replacement document fee of $ 12.50[NEWLINE]user: ok that's my case[NEWLINE]agent:  provide a completed Vision Test Report PDF [ 3 ] MV-619 if your eye care provider is not enrolled in the DMV Online Vision Registry[NEWLINE]user:  If you want to remove a CORRECTIVE LENS restriction before it is time to renew your driver license
user: you can help me by telling me more about vision restrictions[NEWLINE]agent: Did your eye exam indicate that you must wear corrective lenses to pass the vision test?[NEWLINE]user: yes[NEWLINE]agent: There will be a "B" restriction placed on your driver license or learner permit.[NEWLINE][BOUNDARY][NEWLINE]user: could I have gotten tested by my eye doctor?[NEWLINE]agent: Your vision test results could have been submitted to DMV electronically by a vision care provider enrolled in the DMV Online Vision Registry[NEWLINE]user: what was needed to pass the vision test?[NEWLINE]agent: You need to have visual acuity of at least 20/40 based on the Snellen Visual Acuity Scale in either or both eyes, with or without corrective lenses.[NEWLINE][BOUNDARY][NEWLINE]user: how up to date does the eye test have to be if I get it done through my regular eye guy?[NEWLINE]agent: It depends on the form used. The vision care professional will mark a box on the form to indicate if the form is valid for 6 months or for 12 months after the date of the eye test.[NEWLINE][BOUNDARY][NEWLINE]user: can I have the restriction removed if I go down to the DMV and take the test?[NEWLINE]agent: Yes, you can take a vision test there or prove that you have meet our vision requirements by providing a Vision Test Report completed by a qualified eye care provider.[NEWLINE][BOUNDARY][NEWLINE]user: can I take the test with my special glasses?
user: How do I remove a corrective lens restriction by mail?[NEWLINE]agent: Do you want to remove the Corrective Lens restriction before it is time to renew your driver's license?[NEWLINE]user: Yes, that is what I want to do before I renew my driver license.[NEWLINE]agent: Okay, then you must get proof that you do not need corrective lenses and then order a replacement document and proof can be sbmitted to DMV electronically by a vision care provider enrolled in DMV Online Vision Registry.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to pass a vision test when I apply for a driver license or renew license?[NEWLINE]agent: Yes, you would have to pass a vision test for renewal or when apply for driver license and the test needs to show that you have a vision of at least 20/40 in either or both eyes with or without corrective lenses.[NEWLINE][BOUNDARY][NEWLINE]user: What if the form has a print date of 3/04 or later?[NEWLINE]agent: The vision care professional will mark a box on the form to indicate if the form is valid for 6 months or for 12 months after the date of the eye test.[NEWLINE]user: What if the Vision Test Report has a print date of 9/03 or earlier?[NEWLINE]agent: Then the form is valid for 6 months after the date of the eye test.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to take my vision test at the DMV office?[NEWLINE]agent: You can either take a vision test at the DMV office or prove that you meet our vision requirements by providing a Vision Test Report completed by a qualified eye care provider.[NEWLINE][BOUNDARY][NEWLINE]user: What if my vision is impaired for night time?
user: Hello there, I would like to know how the result of my eye exam can affect my driver license.[NEWLINE]agent: Of course. Did your eye exam indicate you must wear corrective lenses to pass the vision test?[NEWLINE]user: No, I have passed the eye exam without problems.[NEWLINE][BOUNDARY][NEWLINE]user: What if my Vision Test Report MV-619 has a print date before 9/03?[NEWLINE]agent: In that case the form is valid for 6 months after the date of the eye test.[NEWLINE]user: What if my Vision Test Report MV-619 has a print date before 9/03?[NEWLINE]agent: In that case the form is valid for 6 months after the date of the eye test.[NEWLINE]user: What if my Vision Test Report MV-619 has a print date before 9/03?[NEWLINE]agent: In that case the form is valid for 6 months after the date of the eye test.[NEWLINE]user: I thought so. What do I need to do to order a replacement document without the restriction?
user: Hey, I have a few questions regarding vision-related restrictions when driving.[NEWLINE]agent: Did your eye exam indicate that you must wear corrective lenses to pass the vision test?[NEWLINE]user: Yes, like you said.[NEWLINE]agent: Then a "B" restriction will be placed on your driver license or learner permit.[NEWLINE][BOUNDARY][NEWLINE]user: What if the vision test report I have was printed in 8/03?[NEWLINE]agent: In that case the form is valid for 6 months after the date of the eye test.[NEWLINE]user: And if it is more recent? Like, let's say, from this year?[NEWLINE]agent: Then the vision care professional marks a box on the form to indicate if the form is valid for 6 months or for 12 months after the date of the eye test.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, I understand now. Say, what if I do this test at a doctor who is working with the DMV instead?[NEWLINE]agent: Then you will not need to submit proof or take a vision test.[NEWLINE][BOUNDARY][NEWLINE]user: Can you explain again what a test report from this year looks like?[NEWLINE]agent: Sure. The vision care professional marks a box on the form to indicate if the form is valid for 6 months or for 12 months after the date of the eye test.[NEWLINE][BOUNDARY][NEWLINE]user: Wait. What if I need a telescopic lens to pass a vision test?
user: Tell about how to remove the restriction by mail[NEWLINE]agent: Do you want to remove a CORRECTIVE LENS restriction?[NEWLINE]user: No, not that kind of restriction[NEWLINE]user: What if the Vision Test Report MV-619 has a print date of 9/03?[NEWLINE]agent: The form is valid for 6 months after the date of the eye test[NEWLINE]user: And what if the form has a print date of 3/04 or later?[NEWLINE]agent: In that case, the vision care professional marks a box on the form to indicate if the form is valid for 6 months or for 12 months after the date of the eye test[NEWLINE]user: How long is the form valid for?[NEWLINE]agent: For 6 months after the date of the eye test[NEWLINE]user: Can you repeat what if the form has a print date of 3/04 or later?
user: I need to have a corrective lens restriction removed from my license and need to know if I can do it by mail.[NEWLINE]agent: Do you want to remove the corrective lens restriction before you renew your driver license?[NEWLINE]user: Yes, I'd like to have this removed right away.[NEWLINE]agent: Okay. To remove the restriction by mail, you will need to provide proof that you no longer need the corrective lenses and order a replacement license.[NEWLINE]user: My vision test report MV-619 has a print date before 9/03. Is it still valid?[NEWLINE]agent: Yes, your form is valid for 6 months after the date of your eye test.[NEWLINE]user: Where do I mail the form and documents to have the restriction removed from my license?[NEWLINE]agent: You need to mail these to your local DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: What does a teloscopic lenses restriction mean?[NEWLINE]agent: Teloscopic lenses are much more powerful than normal glasses or contact lenses. If you need these type of lenses, the restriction will be placed on your license.[NEWLINE][BOUNDARY][NEWLINE]user: Why does the print date of the vision test report matter?[NEWLINE]agent: The print date is important because vision test reports with a print date of 9/03 or earlier are valid for 6 months after the date of the test. Whereas those with a print date of 9/03 or later, may be valid for 6 months or 12 months.[NEWLINE]user: Can I provide proof that I don't need corrective lenses online?[NEWLINE]agent: Yes. Your proof can be submitted electronically by your vision care provider, if they are enrolled in the DMV Online Vision Registry.[NEWLINE][BOUNDARY][NEWLINE]user: Can my Vision Test Report be done in Spanish?