elplaguister/DTS_session_datasets huggingface dataset:
user: Can you tell me about the disability ratings[NEWLINE]agent: yes, we can help you learn about VA disability ratings and how we assign your rating[NEWLINE]agent: Do you have more than one service-connected condition?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what a disability rating is?[NEWLINE]agent: You are assigned a disability rating based on the severity of your disability. We express this rating as a percentage, representing how much your disability decreases your overall health and ability to function.We then use your disability rating to determine your disability compensation rate, so we can calculate how much money you will receive from us each month.[NEWLINE][BOUNDARY][NEWLINE]user: So what would would I expect after I get a disability ring? And what changes should I update in my information?[NEWLINE]agent: You should update your information with VA when you have a new address, a change to your marital status, or any other life change that could affect your rating or payment.[NEWLINE]agent: Has your disability gotten worse?[NEWLINE]user: no, no change in that to update[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is that one of the life changes you said could affect my rating?
user: Is their a specific way you determine combined VA disability ratings?[NEWLINE]agent: Do you have more than one disability?[NEWLINE]user: No I do not have more than one disability.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me any tips to help me figure the rating out?[NEWLINE]agent: Yes, look for your highest disability rating in the left column and your lowest rating in the top column and your combined rating is the number where the two intersect, rounded to the nearest 10%.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding VA disability benefits, in what situations may I be eligible for these benefits?[NEWLINE]agent: they have to be situations that describe their experience[NEWLINE][BOUNDARY][NEWLINE]user: Well, it is not difficult for me to give my experience. It is extremely simple and pleasant to do so. How to find out the combined disability rating?[NEWLINE]agent: We will round combined values ending in 1 to 4 down, and those ending in 5 to 9 up.[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you. I would also like to find out how the individual from the VA can not work. How do I get these benefits?[NEWLINE]agent: You ll need to file a claim for disability compensation you ll have to provide evidence supporting documents like a doctor s report or medical test results showing that your disability prevents you from holding down a steady job. We ll also review your work and education history[NEWLINE][BOUNDARY][NEWLINE]user: What criteria do you use to evaluate my performance if I had an impairment prior to joining the service and the service aggravated it?[NEWLINE]agent: We essentially base your monthly compensation on the level of aggravation or how much worse your preservice disability got after your military service.[NEWLINE][BOUNDARY][NEWLINE]user: Can you explain disability compensation to me?
user: can you give me details of Health care for spouses, dependents, and family caregivers[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child, or family caregiver of a veteran or service member?[NEWLINE]user: yes[NEWLINE]agent: you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your Veteran s service[NEWLINE][BOUNDARY][NEWLINE]user: I need to know more about Health Care, what benefits can I get with this program?[NEWLINE]agent: Your benefits will depend on whether you are a primary caregiver or not, they can be a monthly stipend payment, travel, accommodation and financial assistance when traveling with the veteran to receive care.[NEWLINE]user: How many caregivers can the veteran appoint?[NEWLINE]agent: can designate one primary primary caregiver and up to two secondary caregivers[NEWLINE][BOUNDARY][NEWLINE]user: Can I get benefits through the Comprehensive Assistance Program for Family Caregivers?[NEWLINE]agent: if you can get benefits, you may be eligible if the serving Veteran meets certain requirements[NEWLINE]user: What requirements are needed to obtain benefits?[NEWLINE]agent: the veteran you are caring for has a serious injury that includes traumatic brain injury, psychological trauma, or another mental disorder that was caused or worsened by your active duty on or after September 11, 2001?[NEWLINE]user: No, the veteran I am caring for does not have a serious injury
user: can you give me details of Health care for spouses, dependents, and family caregivers[NEWLINE]agent:  you re the spouse, surviving spouse, dependent child, or family caregiver of a Veteran or service member?[NEWLINE]user: yes[NEWLINE]agent: you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your Veteran s service[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, regarding the request for medical attention, how long does the VA take to make a decision?[NEWLINE]agent: Has it been a week since you gave us your application and you have not heard back?[NEWLINE]user: No, it hasn't been longer than a week.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I go in person for healthcare?[NEWLINE]agent: You should visit your nearest VA medical center or clinic and bring a signed application for health benefits VA form 10-10EZ.[NEWLINE][BOUNDARY][NEWLINE]user: in spanish
user: Hello. I want to know about the health care for family.[NEWLINE]agent: The VA health care also cover spouse, survivor spouse, dependent child or family caregiver of any veteran or service member.[NEWLINE]user: Alright, thanks. That's a good information. Just with be a veteran I can get access to the that health care?[NEWLINE]agent: That's right, you may qualify for health care benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding CHAMPVA benefits for me or a family member, what happens if I can access medicare A? do I qualify immediately for CHAMPVA?[NEWLINE]agent: Then you'll also need to enroll in Medicare Part B to be eligible for CHAMPVA.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, that's good to know. Are there any other conditions I need to fulfill?[NEWLINE]agent: Yes. Are you the spouse or child of a Veteran who s been rated permanently and totally disabled for a service-connected disability by a VA regional benefit office?[NEWLINE]user: Yes. You see, my husband stepped on a mine during a combat mission, which crippled him. He passed away a while later due to the injuries.[NEWLINE]agent: In that case you can get health care through CHAMPVA, but only if you don't qualify for TRICARE and you meet additional requirements.[NEWLINE][BOUNDARY][NEWLINE]user: That would be the case. Say, how long will I have to wait once I sent you all documents?[NEWLINE]agent: It'll take about 6 weeks after we get your package until you get your CHAMPVA ID card and related materials.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any more info about CHAMPVA?
user: Hi there, good morning. I'm looking fr information about benefits for related family, please.[NEWLINE]agent: Are you one of the following: spouse, surviving spouse, dependent child or family caregiver of a veteran or service member?[NEWLINE]user: Yeah, that's correct, i am.[NEWLINE]agent: Good. Then you may qualify for health care benefits, In certain cases, you even may qualify for a service related disability.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Now, about health care benefits, how do I get these benefits?[NEWLINE]agent: Mail the form and any supporting documents[NEWLINE][BOUNDARY][NEWLINE]user: Can I get benefits through the Program of Comprehensive Assistance for Family Caregivers?[NEWLINE]agent: You may be eligible if the Veteran you re caring for meets both of the requirements[NEWLINE]agent: Both of these must be true[NEWLINE]user: what are the requirements[NEWLINE]agent: Has a serious injury including traumatic brain injury, psychological trauma, or other mental disorder that was caused or made worse by their active - duty service on or after September 11, 2001[NEWLINE]user: If I had two serious injuries[NEWLINE]agent:  because they can t perform one or more activities of daily living and/or needs supervision or protection based on symptoms of lasting neurological damage or injury[NEWLINE]user: no although I do my activities for the day without problem
user: Hey there, good afternoon. I wanted to know if you have some kind of benefits for veteran's family members?[NEWLINE]agent: Are you a spouse, surviving spouse, dependent child or family caregiver of a veteran or service member?[NEWLINE]user: Yeah, i am.[NEWLINE]agent: Great. Then you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your veteran's service.[NEWLINE][BOUNDARY][NEWLINE]user: I understand, but I have another question on the Program of Comprehensive Assistance for Family Caregivers.  Can I get benefits through this program?[NEWLINE]agent: You ll qualify for this program based on your Veteran s qualifications.[NEWLINE]user: what are the requirements to be eligible[NEWLINE]agent: Has a serious injury including traumatic brain injury, psychological trauma, or other mental disorder that was caused or made worse by their active - duty service on or after September 11, 2001[NEWLINE]user: no[NEWLINE]agent: so you can't qualify, because you need to meet all the requirements[NEWLINE][BOUNDARY][NEWLINE]user: How do I get these benefits?[NEWLINE]agent: To apply, fill out an Application for the Program of Comprehensive Assistance for Family Caregivers VA Form 10 - 10CG.[NEWLINE]user: is there another way?
user: Hi, Can you tell me who is eligible for health care benefits?[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child or family caregiver of a Veteran or service member?[NEWLINE]user: Yes I am.[NEWLINE]agent: As a spouse, surviving spouse, dependent child or family caregiver of a Veteran or service member you may qualify for health care benefits. In certain cases you may also qualify for health care benefits due to a disability related to your Veteran's service.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question regarding health care benefits, what if I'm re-entitled to Medicare A? Do I qualify for CHAMPVA then?[NEWLINE]agent: Then you'll also need to enroll in Medicare Part B to be eligible for CHAMPVA.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, that's good to know. Are there any other conditions I need to fulfill?[NEWLINE]agent: Yes. Are you the spouse or child of a Veteran who s been rated permanently and totally disabled for a service-connected disability by a VA regional benefit office?[NEWLINE]user: Yes. You see, my husband stepped on a mine during a combat mission, which crippled him. He passed away a while later due to the injuries.[NEWLINE]agent: In that case you can get health care through CHAMPVA, but only if you don't qualify for TRICARE and you meet additional requirements.[NEWLINE][BOUNDARY][NEWLINE]user: That would be the case. Say, how long will I have to wait once I sent you all documents?[NEWLINE]agent: It'll take about 6 weeks after we get your package until you get your CHAMPVA ID card and related materials.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any more info about CHAMPVA?
user: need help with VA health care benefits[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child, or family caregiver of a Veteran or service member?[NEWLINE]user: I'm the wife of a veteran[NEWLINE]agent: You might be eligible for health care benefits. You may also qualify for health care benefits due to a disability related to your husband’s service.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information about the entire benefit package, especially the health care package, what requirements do I have to meet to qualify?[NEWLINE]agent: Are you enrolled in VA Health Care?[NEWLINE]user: ¿Está inscrito en VA Health Care?[NEWLINE]agent: Are you assigned to a VA primary care provider?[NEWLINE]user: Yes I am[NEWLINE]agent: Have you given your VA provider your medical records from your non-VA provider?[NEWLINE]user: do not
user: I would like some information about health care for spouses, dependents, and family caregivers.[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child, or family caregiver of a Veteran?[NEWLINE]user: None of those apply to me.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I am a biological child of a woman Vietnam War Veteran and have birth defects, can I get Health care benefits?[NEWLINE]agent: Then you may qualify for VA health care benefits which help pay for services needed to treat your covered birth defect and related medical conditions.[NEWLINE][BOUNDARY][NEWLINE]user: Will it cover all the costs of the health care services and supplies I need?[NEWLINE]agent: it will cover some of the costs of the health care services and supplies.[NEWLINE]user: What if I am a current or surviving spouse or child of a Veteran with disabilities or a service member who died in the line of duty?[NEWLINE]agent: You may be able to get health insurance through Civilian Health and Medical Program of the Department of Veterans Affairs or CHAMPVA; which will cover the cost of some of the health care services and supplies.[NEWLINE]user: Btw, for CHAMPVA. Where can I find more information on all this?[NEWLINE]agent: You could contact the prosthetic representative at your nearest VA medical center or clinic or find a VA health facility near you.[NEWLINE]user: Will it cover all of the costs of the medical services and supplies I require?[NEWLINE]agent: it will cover some of the costs of the health care services and supplies.[NEWLINE][BOUNDARY][NEWLINE]user: What is the Camp Lejeune Family Member Program?
user: What happens after I apply for health care benefits?[NEWLINE]agent: After you have applied for VA health care, we will send you a letter in the mail to let you know if your application has been approved.[NEWLINE]user: I am not a veteran, but am trying to get information for my husband.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if he only wants his VA health care for a short amount of time to deal with one issue with one doctor and then does not desire to keep the benefit?[NEWLINE]agent: You always have the right to appeal our decision at any time.[NEWLINE]user: By the way, are you familiar with the program that benefits caregivers of veterans? in case of a trip or illness that requires attention, what benefits can I get with this program?[NEWLINE]agent: Your benefits will depend on whether you are a primary caregiver or not, they can be a monthly stipend payment, travel, accommodation and financial assistance when traveling with the veteran to receive care.[NEWLINE]user: I see. Another question on VA health care.  Who else can I go to with any questions on my husband's health care benefit?[NEWLINE]agent: You can contact your local VA medical center or clinic and ask for the enrollment coordinator or the urgent care clinic.  You can also seek help from the emergency room.[NEWLINE][BOUNDARY][NEWLINE]user: Good. Another question related to documents and information. where should I fill out my application?[NEWLINE]agent: To fill out your application in person, survey the nearest Veterans Medical Center in this league: Find the Veterans Center or Clinic closest to you OR you can help through your state's Department of Veterans. s Find your state's Veterans Department...[NEWLINE][BOUNDARY][NEWLINE]user: Once enrolled in the health care program, what else can I do?[NEWLINE]agent: He can manage his VA health and benefits online, refill prescriptions, send secure messages to health care providers and check the status of any disability or pension claims.[NEWLINE][BOUNDARY][NEWLINE]user: What is the next step after my husband's approval?[NEWLINE]agent: You will receive a Veteran's Health Handbook that you need to read.[NEWLINE][BOUNDARY][NEWLINE]user: What is the website that he could use?
user: What happens after I have applied for VA health care benefits?[NEWLINE]agent: After your application, we will send you a letter to let you know if your application has been approved[NEWLINE][BOUNDARY][NEWLINE]user: How do I get my Veterans Health Identification Card?[NEWLINE]agent: You can contact your local VA medical center and speak with the enrolment coordinator. This coordinator can help you arrange to have your picture taken for your new VHIC. You can, alternatively, request your VHIC at your next VA health care appointment[NEWLINE][BOUNDARY][NEWLINE]user: How long does it take to hear back after I apply for VA health care?[NEWLINE]agent: Has it been more than a week since you applied?[NEWLINE]user: No, it hasn't[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I go if I need help accessing VA services?[NEWLINE]agent: You can contact our toll free number at 877-222-8387, Monday through Friday from 8.00 a.m. to 8.00 p.m. ET[NEWLINE]user: Can I cancel my enrolment in VA healthcare at any stage?[NEWLINE][BOUNDARY][NEWLINE]user: May I ask another question?  Does my health coverage through VA meet the ACA s minimum essential coverage requirement for 2018?[NEWLINE]agent: you won t have to pay the fee when you file your 2018 taxes[NEWLINE][BOUNDARY][NEWLINE]agent: You can cancel your enrolment but this may impact your health care coverage requirements under the Affordable Care Act, if you don't have other health care[NEWLINE]user: What options do I have if I don't agree with a decision taken on my VA healthcare application?
user: Hi, What is the procedure after I apply for VA health care benefits?[NEWLINE]agent: After your application, we will send you a letter outlining the decision that has been made on your application[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I have re-signed up for VA health care?[NEWLINE]agent: In this instance, you can manage your VA health and any benefits online through VA.gov. You can also refill your prescription, send messages securely to your health care team and even check the status of any disability or pension claim[NEWLINE]user: Thank you very much for the valuable information, another question is if the coordinator cannot help me with the photo, can I ask someone else for help to take the photo required to obtain my veteran health card?[NEWLINE]agent: Yes, the staff who are in collaboration with us. In that regard, they'll be happy to assist you to get your picture taken, scheduling alongside your next veteran health care appointment.[NEWLINE][BOUNDARY][NEWLINE]user: Do yo have any options for those whose hearing is reduced?[NEWLINE]agent: No problem, for that, just call to TTY 711[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll write that down.Do you ask any document for showing in the picture session?[NEWLINE]agent: Yeah, we do that. The most basic documents would be: state-issued driver's licence and U.S, passport or passport card.[NEWLINE][BOUNDARY][NEWLINE]user: I read the other day that veterans cards are pretty cool now. Why is that?[NEWLINE]agent: New cards have a lot of improvement over the others. These cards include Braille language and your latest service.[NEWLINE][BOUNDARY][NEWLINE]user: Then to clarify, how do i get my card?
user: What happens after I apply for health care benefits for a Veteran?[NEWLINE]agent: After you have applied for VA health care, you will receive a letter in the mail to let you know if your application is approved and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: What will I do after you approve my application?[NEWLINE]agent: You will receive a welcome call from the VA welcoming you to the VA health care program.  They will also help you with scheduling your first doctor's appointment.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out about VA health care benefits, health care team, and where I go for care?[NEWLINE]agent: We will help you learn all about your VA health care coverage, health care team, and where to go for care.[NEWLINE][BOUNDARY][NEWLINE]user: Another question I'd like to ask if my VA health care program will be approve.  What if I want to change the medical center where you assigned me to receive treatment? Who do I contact?[NEWLINE]agent: you can contact the medical center where you currently receive care.Or, call us at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do after I receive my VA health care welcome call?[NEWLINE]agent: Contact your nearest VA medical center and ask to speak with the enrollment coordinator  Ask the coordinator to help you arrange to get your picture taken for your new Veteran Health Identification Card.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do with my old Veterans identification card?
user: How do I apply for healthcare benfits?[NEWLINE]agent: After you ve applied for VA health carewe ll send you a letter in the mail to let you know if your application has been approved[NEWLINE][BOUNDARY][NEWLINE]user:  If you approve my application, what do I do next[NEWLINE]agent: Wait for your welcome call from VA. We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: I have other questions where can I get more information?[NEWLINE]agent: Contact your local VA medical center or clinic and ask for  The enrollment coordinator[NEWLINE]user: I want to know more about my VA benefits[NEWLINE]agent:  we can help Learn more about your VA health care coverage[NEWLINE][BOUNDARY][NEWLINE]user: I have a completely unrelated concern about the dishonorable discharge: Will I get VA health care benefits?[NEWLINE]agent: You may be able to get VA health care benefits if you served in the active military, naval, or air service and didn t receive a dishonorable discharge.[NEWLINE]user: what if I am a current or former member of the Reserves or National Guard?
user: I applied for health care benefits and want to know what happens next[NEWLINE]agent: After you have applied for VA health care we will send you a letter in the mail to let you know if your application has been approved.[NEWLINE][BOUNDARY][NEWLINE]user: okay and where can I go for answers if I have them?[NEWLINE]agent: Contact your local VA medical center or clinic and ask for the enrollment coordinator or the urgent care clinic.[NEWLINE][BOUNDARY][NEWLINE]user: I was wondering when I should contact you if I have any questions about my VHIC?[NEWLINE]agent: We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Great. So what should I do, once I reported that my card is lost?[NEWLINE]agent: You can request a replacement card at the VA medical center where you had your picture taken. You'll need to bring your driver's license, passport, or other government ID or be able to answer a series of challenge questions so we can verify your identity before we give you a new card.[NEWLINE]agent: Have you changed your medical center since getting your original card?[NEWLINE]user: No, I'm still at the same center as before.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Look, I'd love to do this over the phone but I'm hard of hearing. Do you have a number for that?[NEWLINE]agent: Of course. Simply call TTY: 711.[NEWLINE][BOUNDARY][NEWLINE]user: Will do, let me write down that number. One more question, if I may. I have never used my card, what can I use it for?