elplaguister/DTS_session_datasets huggingface dataset:
user: If someone dies like my spouse where do i apply?[NEWLINE]agent: We should be notified immediately when a person dies[NEWLINE]user: What if I need to report a death?[NEWLINE]agent: call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I report it[NEWLINE]agent: If you are getting benefits on your spouse 's or parent 's record You generally will not need to file an application for survivors benefits[NEWLINE]user: Will I get one lump sum?[NEWLINE]agent: If you are getting benefits on your spouse 's or parent 's record You generally will not need to file an application for survivors benefits[NEWLINE]user: Do I need to apply if I get retirement?[NEWLINE]agent: You will need to apply for the survivors benefits[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need?
user: How doI apply for benefits?[NEWLINE]agent:  If you need to report a death or apply for benefits, [6] call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE]agent: Do you need to report a death?[NEWLINE]user: No I do not[NEWLINE][BOUNDARY][NEWLINE]user: What if I cannot verify my info online?[NEWLINE]agent: we can still help you get the information you need[NEWLINE][BOUNDARY][NEWLINE]user: You generally will not need to file an application for survivors benefits[NEWLINE]agent: You generally will not need to file an application for survivors benefits   We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need?[NEWLINE]agent: Please select the benefit you will be applying for from the list below to see what information and documents you may need when you apply[NEWLINE]user: what if I do not have all the documents needed?
user: How do survivors apply for benefits?[NEWLINE]agent: We should be notified imediately once a person dies; but you can't apply online for survivor benefits.[NEWLINE]agent: Do you need to report a death or apply for benefits?[NEWLINE]user: Yes, I need to report a death or apply for benefits.[NEWLINE]agent: Then you need to call 1800-772-1213 TTY 1-800-325-0778 and speak to a Social Security representative from 7 a.m. and 7 p.m. Monday through Friday. Or you can visit your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if you can't verify my information online?[NEWLINE]agent: We will still help you get the information you need even if can't verify online.[NEWLINE]user: Can my local Social Security office contact the state Bureau of Vital Statistics and verify my information online?[NEWLINE]agent: Yes, in most cases the local Social Security office can contact your state Bureau of Vital Statistic and verify the information online at no cost to you.[NEWLINE][BOUNDARY][NEWLINE]user: When will I need to report a spouse's or parent's death if I am all ready receiving benefits?[NEWLINE]agent: You generally will not need to file an application for survivors benefits because we will automatically change any monthly benefits you receive to survivors benefits after receive the death report.  Also, may be able to pay a Special Lump-Sum Death Payment.[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need to file for Child's or Spouses benefits?
user: Hi, i've been searching information about various social security procedures and i was wondering if there was any information directed to advocates or attorneys?[NEWLINE]agent: Are you a law professional or third party representative?[NEWLINE]user: Yeah, i'm an attorney.[NEWLINE]agent: Then, there's a few things you should be aware of.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, you can tell me later. Now i have a question. What use has the disability planner?[NEWLINE]agent: it's a useful toll that helps you to know how you can qualify and apply for benefits and to know what happens if an application is approved.[NEWLINE][BOUNDARY][NEWLINE]user: I almost thought the same. Now then, i need to find out more information about SSI, where do i find that?[NEWLINE]agent: That information can be found at What is a "Supplemental Security Income".[NEWLINE][BOUNDARY][NEWLINE]user: Hold on, need to check something. If i got it right, you said before that disability planner can help me to know how a person can qualify and apply for benefits, isn't?[NEWLINE]agent: That's correct. That's one of the goodies of that tool.[NEWLINE][BOUNDARY][NEWLINE]user: Are the medical requirements the same for the two programs related to disability?
user: I need help with disability.[NEWLINE]agent: I can help you with that! We have 2 different programs.[NEWLINE]agent: Which are you applying for?  For most people the medical requirements are the same.[NEWLINE]user: I don't think I fall into that quality.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information about advocates.[NEWLINE]agent: Are you the advocate?[NEWLINE]user: Yes, I'm helping someone else.[NEWLINE]agent: Great, what do you need to know?[NEWLINE][BOUNDARY][NEWLINE]user: Who qualifies for disability?[NEWLINE]agent: It can be anyone who has worked long enough, family members, or adult children is they were disabled before age 22.[NEWLINE]user: Is there more information on this?[NEWLINE]agent: Yes, you can find more at  " What Is Supplemental Security Income? "[NEWLINE]user: What information do I need to know to apply?[NEWLINE]agent: We need info about your medical condition, and work and education history.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else I should know as an advocate?
user: How will I get paid for my disability?[NEWLINE]agent: Sure! I will be glad to help you. We pay disability benefits under two programs[NEWLINE]user: Is it for all people?[NEWLINE]agent: the medical requirements are the same under both programs and disability is determined by the same process[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a list of attorneys to use for this?[NEWLINE]agent: YEs. An attorney can get the information needed if they are representing a person applying for benefits[NEWLINE]user: Ok thank you[NEWLINE][BOUNDARY][NEWLINE]user: Who is on disability? waht ages?[NEWLINE]agent: Studies show that just over one in four of today 's 20-year - olds will become disabled before reaching age 67.[NEWLINE][BOUNDARY][NEWLINE]user: What questions do you ask?[NEWLINE]agent:  we ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules[NEWLINE][BOUNDARY][NEWLINE]user: What will happen if you return to work?
user: Good day. I'm an attorney looking for some information.[NEWLINE]agent: Are you helping someone prepare an online Social Security benefit application then?[NEWLINE]user: No, that is not the case.[NEWLINE][BOUNDARY][NEWLINE]user: What I need to know is if the medical requirements for both the SSI and the SSDI are identical. Are they?[NEWLINE]agent: Yes, the medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: Hm, I figured that. While I'm here, I'd like to know what this disability planner can be used for. Can you explain it to me?[NEWLINE]agent: Of course. The disability planner helps you find out how you can qualify and apply for benefits and what happens if your application is approved, for example.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Where can I find more information?[NEWLINE]agent: Additional information about SSI can be found at "What Is Supplemental Security Income?"[NEWLINE][BOUNDARY][NEWLINE]user: (doesn't match)
user: Hello, I want to know some things about disability and supplemental security income. Can you help me out?[NEWLINE]agent: Of course. We pay disability benefits under two programs. One of them is the Social Security disability insurance program, which pays benefits to you and certain family members if you worked long enough and paid Social Security taxes. Your adult child also may qualify for benefits on your earnings record if he or she has a disability that started before age 22.[NEWLINE]agent: (not possible to ask a question)[NEWLINE]user: (not possible to confirm)[NEWLINE]agent: Yes, the medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: Oh. Does this mean I am not a special case?[NEWLINE]agent: Not at all. Studies show that just over one in four of today's 20-year-olds will become disabled before reaching age 67.[NEWLINE]user: Can Social Security support me with my disability?[NEWLINE]agent: Absolutely. While we spend a lot of time working to succeed in our jobs and careers, few of us think about ensuring that we have a safety net to fall back on should we become disabled. This is an area where Social Security can provide valuable help to you.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds great. But if I request your aid, do I have to prove my disability somehow?[NEWLINE]agent: Whether you apply for Social Security disability or SSI, we ask you for information about your medical condition, work, and education history to help us decide if you are disabled under our rules.[NEWLINE][BOUNDARY][NEWLINE]user: I already thought so. And how exactly is this disability planner going to help me?
user: I have an attorney, can he speak on my behlaf?[NEWLINE]agent:  If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an online Social Security benefit application[NEWLINE]user: oh ok that does not apply to me[NEWLINE][BOUNDARY][NEWLINE]user: How do you pay?[NEWLINE]agent: We will ask you a few questions[NEWLINE]user: Are the rules the same for both of them?[NEWLINE]agent:  Whether you apply for Social Security disability or SSI[NEWLINE][BOUNDARY][NEWLINE]user: How is this determined?[NEWLINE]agent: While we spend a lot of time working to succeed in our jobs and careers[NEWLINE]user: WHat are the statistics?
user: Can someone else do the application for me?[NEWLINE]agent: Yes, advocates, attorneys and representatives can fill out the application for someone else.[NEWLINE]user: Yes, I need someone to help me fill it out.[NEWLINE]agent: You can have someone help you.  There are a few things they will need to know.[NEWLINE][BOUNDARY][NEWLINE]user: Are medical requirements the same for SSI and Disability?[NEWLINE]agent: Yes, both programs have the same requirements for medical.[NEWLINE]user: What kinds of things do you ask?[NEWLINE]agent: We need information about about your medical, work and educational history.[NEWLINE][BOUNDARY][NEWLINE]user: What does the disability planner do?[NEWLINE]agent: It tells you how to qualify and apply for benefits and tells what to do if you're approved.[NEWLINE]user: How do I know what will happen if I go back to work?
user: What do I need to know about Disability and Supplemental Security Income?[NEWLINE]agent: We pay disability benefits under Social Security disability insurance program to you and certain family members if you worked long enough and paid into Social Security taxes.  Your adult child may also qualify for benefits on your earnings record if he or she has a disability that started before age 22.[NEWLINE]user: For most people what are the medical requirements?[NEWLINE]agent: The medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE]user: Is there a difference in information needed for Social Security disability or SSI?[NEWLINE]agent: We ask you for the same information about your medical condition, work, and education history when apply for disability and SSI.[NEWLINE][BOUNDARY][NEWLINE]user: What information is there for advocates, attorneys, and third parties?[NEWLINE]agent: If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an application do you know what is needed?[NEWLINE]user: Yes, I know what is needed for an Advocate, Attorney, or Third Party Representative.[NEWLINE]agent: Do you know things needed about Advocate, Attorney, or Third Party Represetative?[NEWLINE][BOUNDARY][NEWLINE]user: Can Social Security help me know if I have a safety net to fall back on should I become disabled.
user: I need help with the security on my account, please.[NEWLINE]agent: Are you trying to verify online?[NEWLINE]user: Yes, I don't understand how to do it.[NEWLINE]agent: I'm glad you asked! We take security very seriously.[NEWLINE]agent: Are you logging in the first time?[NEWLINE]user: No, I just want to access my info.  I don't care about protecting my information.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if the email I got is really from you?[NEWLINE]agent: Our emails have a ".gov" address.[NEWLINE]user: What if the email address ends in something else?[NEWLINE]agent: You should be careful about opening and responding to it.[NEWLINE][BOUNDARY][NEWLINE]user: How do you know it's me accessing my account?[NEWLINE]agent: We use a new identity verification process.[NEWLINE][BOUNDARY][NEWLINE]user: How can I know if the link is real or phishing?
user: I don't understand what kind of protection you have in place.[NEWLINE]agent: Are you trying to verify your identity online?[NEWLINE]user: Yes, I can't get it to work.[NEWLINE]agent: We have these measures in place to keep your sensitive information safe.[NEWLINE]agent: Are your worried about your info being protected?[NEWLINE]user: Yes.  I don't want just anyone getting into my account.[NEWLINE]agent: We have a new verifying process in place to make sure that doesn't happen.[NEWLINE][BOUNDARY][NEWLINE]user: I think I got a phishing email pretending to be you.  What do I do?[NEWLINE]agent: Are you certain it didn't come from Social Security?[NEWLINE]user: No, I don't know how to tell.[NEWLINE][BOUNDARY][NEWLINE]user: Is it supposed to end in.gov?
user: I don't understand the protection features.[NEWLINE]agent: Are you trying to verify online?[NEWLINE]user: Yes, and I can't get it to move forward.[NEWLINE]agent: We have an extensive security system in place to keep your info safe.[NEWLINE]user: How are you doing that?[NEWLINE]agent: We have a new identity verification process.[NEWLINE]user: What do I have to do now?[NEWLINE]agent: You need to sign in with a username and password.[NEWLINE]user: Why do I have to do all that?[NEWLINE]agent: It provides extra security for you.[NEWLINE]user: So it verifies who I am?[NEWLINE]agent: Yes, it verifies who you are to protect your sensitive information.[NEWLINE][BOUNDARY][NEWLINE]user: How can I tell if an email is really from you?[NEWLINE]agent: If the web address says.gov/  and the / should always be there.[NEWLINE]user: Do all of your emails say.gov?
user: I can't figure out the protection on my account.[NEWLINE]agent: Do you need to verify your identity online?[NEWLINE]user: Yes, I'm stuck at the verification process.  Why is it here?[NEWLINE]agent: We want to make sure your sensitive information stays protected.[NEWLINE]user: How are you protecting me?[NEWLINE]agent: We implemented a new verification process.[NEWLINE][BOUNDARY][NEWLINE]user: The link in my email looks okay.  Is it safe?[NEWLINE]agent: Not always.  Links in an official email always direct to an official site.[NEWLINE][BOUNDARY][NEWLINE]user: Can I verify through email?[NEWLINE]agent: Yes, make sure you add NO-REPLY@ssa.gov to your contact list.  Otherwise the verification link might go to spam.[NEWLINE][BOUNDARY][NEWLINE]user: So how do I know if it's a real email from you?
user: I have questions about your security.[NEWLINE]agent: Are you trying the online verification process?[NEWLINE]user: Yes, I don't understand it.[NEWLINE]agent: Okay.  The process is there to make sure your information in protected.[NEWLINE]agent: Isn't important to you that we protect your information?[NEWLINE]user: Yes, I need to know my info is safe.[NEWLINE]agent: We have a new process to verify your identity.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't want an online account?[NEWLINE]agent: Are you unable to create an online account?[NEWLINE]user: I don't know if I want to.[NEWLINE]agent: That's fine, you can still come into the office to create an account.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do in the new process?
user: I need information on protecting my Social Security and other personal information.[NEWLINE]agent: Are you familiar with our online identity verification process?[NEWLINE]user: Yes, I'm aware of it, but I'd like more information.[NEWLINE]agent: Protecting your personal information is one of our most important responsibilities and we take it very seriously. To ensure we succeed, we have a cybersecurity program in place.[NEWLINE]user: How else do you protect my identity?[NEWLINE]agent: We've implemented a new id verification process.[NEWLINE]user: What does this new process entail?[NEWLINE]agent: The new id verification process will require extra steps to protect your information.[NEWLINE][BOUNDARY][NEWLINE]user: What is a mySocial Security account?[NEWLINE]agent: If you are receiving emails to create a mySocial Security account, please do not comply. These are phishing emails used by internet scam artists to trick you into giving away personal information.[NEWLINE][BOUNDARY][NEWLINE]user: How does the new sign in process work?
user: Is my information safe on this site?[NEWLINE]agent: Yes, are you trying to verify your identity online?.[NEWLINE]user: Yes, and I want to make sure it's safe.[NEWLINE]agent: We have an extensive cybersecurity system in place to protect you.[NEWLINE]user: How do you protect it?[NEWLINE]agent: We have a new identity verification process.[NEWLINE][BOUNDARY][NEWLINE]user: How can I tell if an email is legit?[NEWLINE]agent: You can verify the sender, hover over the from address to see if it's the same as the sender.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I get a fake email from someone claiming to be Social Security?[NEWLINE]agent: Are you uncertain if an email came from us?[NEWLINE]user: Yes, it looks fake.  The spelling is off.[NEWLINE]agent: Do not respond to it, forward it to our team.[NEWLINE][BOUNDARY][NEWLINE]user: Can I come into an office to set up my account?
user: Hello, I hope you are well. How are my benefits protected[NEWLINE]agent: Did you do the online identity verification process?[NEWLINE]user: yes.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you make an account online?[NEWLINE]user: What if I cannot or do not want to do that?[NEWLINE][BOUNDARY][NEWLINE]agent: You may visit the local office and make one in person[NEWLINE]user: Ok thank you[NEWLINE]agent: You are welcome. You ccan also add extra security, would you like more information?[NEWLINE][BOUNDARY][NEWLINE]user: Is it safe to do this online?[NEWLINE]agent: I can assure you it is very safe. One of our most important responsibilities is protecting your investment and personal information[NEWLINE]user: Is it really secure?
user: Help me with divorce and retirement please[NEWLINE]agent: are you divorced?[NEWLINE]user: Yes I am[NEWLINE]agent: Did your marriage last 10 years or longer?[NEWLINE]user: no it didn't[NEWLINE]agent: are you currently unmarried?[NEWLINE]user: yes[NEWLINE]agent: OK, If you are divorced, but your marriage lasted 10 years or longer you can receive benefits on your ex - spouse 's record even if they have remarried if certain conditions are met.[NEWLINE]user: and if my ex's benefits are higher?[NEWLINE]agent: f you are eligible for retirement benefits on your own record and divorced spouse 's benefits, we will pay the retirement benefit first.If the benefit on your ex - spouse 's record is higher, you will get an additional amount on your ex - spouse 's record so that the combination of benefits equals that higher amount.[NEWLINE]user: and what if that changes?[NEWLINE]agent: Yes, you would get an additional amount on your ex - spouse 's record so that the combination of benefits equals that higher amount.[NEWLINE]user: Your ex - spouse is entitled to Social Security retirement or disability benefits ; [8] andp   [9] The benefit you are entitled to receive based on your own work is less than the benefit you would receive based on your ex - spouse 's
user: I need to know more about retirement.[NEWLINE]agent: We can help you with that! Are you divorced?[NEWLINE]user: Yes, I am.[NEWLINE]agent: How long did your marriage last?  Was it more than 10 years?[NEWLINE]user: No, shorter than that.[NEWLINE]agent: Are you unmarried?[NEWLINE]user: Correct, I'm not married.[NEWLINE]agent: Then, if your marriage lasted at least 10 years, you can receive benefits.[NEWLINE]user: If my ex-husband is eligible, then am I eligible?[NEWLINE]agent: Yes, if the marriage lasted long enough.[NEWLINE]user: If I am eligible on my own and as a spouse, which do I get?
user: I have questions about retirement.[NEWLINE]agent: Okay, are you divorced?[NEWLINE]user: Not currently.[NEWLINE]user: How can I tell if my earnings will change the benefit amount?[NEWLINE]agent: We have an online calculator to help you.[NEWLINE]user: Will it show me how benefits will be affected?[NEWLINE]agent: Yes, it will![NEWLINE]user: Can I collect benefits if I'm married to someone else?[NEWLINE]agent: You can if the later marriage is over or deceased.[NEWLINE]user: What if my ex remarried?[NEWLINE]agent: You can in certain situations.[NEWLINE]user: If I work, is there a benefit limit?[NEWLINE]agent: Yes, benefit limits apply if you continue to work.[NEWLINE]user: What if my later marriage was annulled?
user: Hey there. I need some help with the Benefits Planner for my retirement.[NEWLINE]agent: Of course. First, could you tell me if you are divorced?[NEWLINE]user: Yes. In fact, I have been divorced from my former husband a year ago.[NEWLINE]agent: I understand. Did your marriage last 10 years or longer?[NEWLINE]user: No, less. Much less. We've been together for a year, then we married and this lasted for another four years. A year ago, in July we had a big argument and in September last year we eventually divorced.[NEWLINE]agent: I see. Are you currently unmarried then?[NEWLINE]user: Yes, I haven't remarried since then.[NEWLINE]agent: In that case you fulfill one of the requirements, but you still need to have been married for 10 years or longer to receive benefits.[NEWLINE]user: That's a bummer, but I understand. If that would have been the case, would I have gotten more retirement benefits?[NEWLINE]agent: Yes. If you fulfill the requirements, you get an additional amount on your ex-spouse's record so that the combination of benefits equals that higher amount.[NEWLINE]user: Damn. If I had known that, I wouldn't have divorced him so early. I would have gotten a higher amount, right?[NEWLINE]agent: Correct. You would have gotten an additional amount on your ex-spouse's record.[NEWLINE]user: But only if the benefit on my ex-husbands record is higher, yes?
user: I have questions about the benefits planner for my retirement.[NEWLINE]agent: Of course. Can you tell me if you are divorced?[NEWLINE]user: Yes, I am.[NEWLINE]agent: I understand. Did your marriage last 10 years or longer then?[NEWLINE]user: Yes, me and my former husband have been married for 12 years until I decided to get a divorce. 12 years too many if you ask me.[NEWLINE]agent: In that case you can receive benefits on your ex-spouse's record even if they have remarried, provided you meet the conditions.[NEWLINE]user: Does that mean my ex needs to be entitled to Social Security retirement benefits?[NEWLINE]agent: Yes. In addition to that your marriage must have lasted 10 years or longer.[NEWLINE]user: It did, so what if my former husband had more benefit on his record?[NEWLINE]agent: Then you will get an additional amount on your ex-spouse's record so that the combination of benefits equals that higher amount.[NEWLINE]user: Ah, that's what I thought. And you said that I can still receive benefits, even if my ex-husband has remarried?