elplaguister/DTS_session_datasets huggingface dataset:
user: my student loan payments are due[NEWLINE]agent: It’s simple to pay toward your student loan at any time. You can get started by working with your federal loan servicer.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you need information about where to send your payments?[NEWLINE]user: no, I'm ready to pay[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can you help with Great Lakes loans?[NEWLINE]agent: yes, or you can log in to your Great Lakes account to pay on your servicer's website[NEWLINE][BOUNDARY][NEWLINE]user: how do I find a Great Lakes loans contact info?[NEWLINE]agent: I can link you to a page to help you Find Your Loan Servicer's Contact Info[NEWLINE][BOUNDARY][NEWLINE]user: Also, I'd like to learn more about Automatic Monthly Payment Suspension. How long will payments be suspended as a result of COVID-19?[NEWLINE]agent: They began on March 13th, 2020 and will end on September 30th 2020.[NEWLINE][BOUNDARY][NEWLINE]user: How can I avoid defaulting on my loan?
user: I am looking to make a Student Loan Payment, is this an easy process and what is involved?[NEWLINE]agent: This is indeed an easy process, you make a payment to your Student Loan at any time, you need to contact your federal loan servicer to get this process started[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know where to send payments to regarding your student loan?[NEWLINE]user: I think I do, but is there anything else I should know?[NEWLINE]agent: Your Student Loan is handled by your student loan servicer. They will help you if you wish to make a payment to the loan[NEWLINE][BOUNDARY][NEWLINE]user: Another query concerning Temporary Relief. For instance, could you tell me something about deferment and forbearance?[NEWLINE]agent: Yes. You can learn more about deferment and forbearance on our website.[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing, about interest rate deduction. Is there any benefit of getting a Direct Loan in terms of repayment?[NEWLINE]agent: If you have a Direct Loan, you can avail of a 0.25% interest rate deduction if you make payments by way of an automated direct debit[NEWLINE][BOUNDARY][NEWLINE]user: I'm hoping to find a payment option? I've failed to make at least one loan payment?[NEWLINE]agent: contact your loan servicer to find out your options.[NEWLINE][BOUNDARY][NEWLINE]user: It is interest rate deduction a bonus that is unique to Direct Loans?[NEWLINE]agent: Yes, as mentioned, this bonus is there for those who make payments to their Direct Loan by way of automated direct debits[NEWLINE][BOUNDARY][NEWLINE]user: Is the process for making payments different if I have a Great Lakes or Nelnet loan?[NEWLINE]agent: The process is basically the same as any loan, payments are now being accepted for Great Lakes and Nelnet loans. You can find more information on this on your account dashboard[NEWLINE]user: Is there any other way for me to make a payment to my Great Lakes or Nelnet loan?
user: I am looking to make a student loan payment, can you tell me how this works?[NEWLINE]agent: It is very easy to make payments at any time, you should contact your federal loan servicer to get this process underway[NEWLINE][BOUNDARY][NEWLINE]agent: When making a payment to your student loan, do you know where to send the payment?[NEWLINE]user: No, I'm not aware of this, can you help me?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any incentive for me to make a payment to other loan servicers?[NEWLINE]agent: Yes, there is a bonus available if you agree to regular payments[NEWLINE]user: I still have a query about repayment of student loans. Is there really a six-month grace period?[NEWLINE]agent: Yes, you have a six-month grace period before you have to start paying back your student loans and nine months if you have a Perkins Loan.[NEWLINE][BOUNDARY][NEWLINE]user: What loan servicers are used to make payments to?[NEWLINE]agent: The US Depatment of Education has many loan servicers that handle the billing and other services on loans for William D. Ford Federal Direct Loan and for loans that will made under FFEL and ED purchased.[NEWLINE]agent: Did you set up automatic monthly debit payments for your loan from your checking or savings?[NEWLINE]user: No, I have not set up automatic payments.[NEWLINE]agent: Do you send your payment by mail?
user: What does it mean to make a student loan payment?[NEWLINE]agent: It's easy to pay off your student loan at any time. Start by working with your federal loan servicer.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know where to send payments?[NEWLINE]user: thanks but the question doesn't apply to me[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is important to keep in mind when I find my loan manager's contact information?[NEWLINE]agent: Never miss a payment. Sign up for automatic debit through your federal loan manager so that your payments are automatically taken from your bank account[NEWLINE]user: This brings up the subject of Student Loan Payments. That's something I don't like. What can you tell me about the re-certification process?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to recertify your income-driven repayment plan?[NEWLINE]user: Yes, please tell me more about that.[NEWLINE]agent: Enrollment in an income-driven repayment plan is good for one year. Before the year is over, you need to recertify your income and family size to stay on the plan.[NEWLINE]agent: Can you NOT afford your current income-driven payments because you've had a drop in income?[NEWLINE]user: Yes, unfortunately.[NEWLINE]agent: Then you can recertify early to have your new income taken into account right away.[NEWLINE][BOUNDARY][NEWLINE]user: I see. How do I provide relief to student loan borrowers during the COVID-19 national emergency?
user: Hi, I need to start making payments on my student loan but am unsure how to do this, could you please help.[NEWLINE]agent: That's great that you want to start repaying your loan. It is easy to make payments on your loan at any time. To get started contact your federal loan servicer and they will help you.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know where to send your payments to?[NEWLINE]user: No, I don't know.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I make a payment through Great Lakes or Nelnet?[NEWLINE]agent: Yes it is now possible for you to make payments to Great Lakes or Nelnet.[NEWLINE][BOUNDARY][NEWLINE]user: If I don't want to use Great Lakes or Nelnet is it possible to make a payment with another loan servicer?[NEWLINE]agent: Yes you can. You can also get a 0.25% interest rate deduction when you  participate in automatic debit.[NEWLINE][BOUNDARY][NEWLINE]user: Well I am having trouble making my loan payment. What can I do when I am having trouble making my federal student loan payments?[NEWLINE]agent: The section Trouble Making Your Federal Student Loan Payments  will provide the information on what to do if you are having trouble making your student loan payments.[NEWLINE][BOUNDARY][NEWLINE]user: I am having trouble making payments, what can I do?
user: Hey there. I'm looking some help about how to fill in a correct way the application for federal student aid.[NEWLINE]agent: sure, we can help you to go through it.[NEWLINE]agent: Are you ready to start filling your fafsa form right now?[NEWLINE]user: No yet, I'm just consulting to know what to do when the time comes to fill the form.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, thanks. Do I need any particular condition or use any particular thing when I fill the form?[NEWLINE]agent: Not really. But if you use to have pop-up blocker in your browser, make sure it allow you to see the pop-ups from fafsa.ed.gov[NEWLINE][BOUNDARY][NEWLINE]user: Do you bring any special tool or something?[NEWLINE]agent: Yes, you can use some free tools like those we offer you.[NEWLINE][BOUNDARY][NEWLINE]user: Another question related to Free Application for Federal Student Aid, what is the next step, after the submission of application form?[NEWLINE]agent: We can help you with what happens after you submit your FAFSA form.[NEWLINE]user: And how do I check the status of my FAFSA form?
user: Can you help me review what I need to do with my FAFSA form?[NEWLINE]agent: Sure, we can review what you have to do.[NEWLINE]user: I am ready to fill out my FAFSA form now.[NEWLINE]agent: Then you should get started![NEWLINE][BOUNDARY][NEWLINE]user: I would like to explain in detail I would not want to do something wrong and have to repeat it. How should I fill in the dependency status questions on my form?[NEWLINE]agent: You are not a veteran if you 1 have never engaged in active duty including basic training in the U.S. armed forces, 2 are currently a Reserve Officers Training Corps ROTC student or a cadet or midshipman at a service academy, 3 are a National Guard or Reserves enlistee activated only for state or training purposes, or 4 were engaged in active duty in the U.S. armed forces but released under dishonorable conditions and should answer with "no".[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm a dependent student?[NEWLINE]agent: Then you will report your and your parents information.[NEWLINE][BOUNDARY][NEWLINE]user: What if I answered "No" to all questions?[NEWLINE]agent: Did you answer "no" to all questions?
user: I am not sure what to expect when I fill out my FAFSA form.[NEWLINE]agent: Then we shall review what to expect when filling out the FAFSA form.[NEWLINE]agent: Are you ready to fill out your FAFSA form now?[NEWLINE]user: Yes, I am ready to fill it out now.[NEWLINE]agent: Let's move ahead and go for it![NEWLINE][BOUNDARY][NEWLINE]user: I'm having trouble watching the Federal Student Aid Video on your website. Do you know about this video to learn about federal grants, loans, and work-study jobs? So, what do I do now?[NEWLINE]agent: Try clicking on the link that says, "view accessible version".[NEWLINE][BOUNDARY][NEWLINE]user: Good to know, I also need financial information about what can I do if I have a sudden change in my financial situation since I made my tax return?[NEWLINE]agent: Complete the FAFSA questions as required and submit the form and then get in contact with the school and talk to the financial aid about your situation.[NEWLINE][BOUNDARY][NEWLINE]user: When can I expect to hear from my colleges about my financial aid package?[NEWLINE]agent: When can I expect to hear from my colleges about my financial aid package?[NEWLINE]user: I am looking to determine my dependency status in regards to federal student aid, do you require information regarding myself and my parents for this?[NEWLINE]agent: Yes you would need to report yours and your parents information on the application.[NEWLINE][BOUNDARY][NEWLINE]user: If I am a dependent student do I report my parents info on the FAFSA form also?[NEWLINE]agent: Yes, you will need to report your parent info and you can visit our page on reporting parent information to find out who counts as your parent and what to do if you don't live with your parents, and what to do if you do not have access to their financial info.[NEWLINE][BOUNDARY][NEWLINE]user: How many schools can I list on my FAFSA and will each school receive my info?
user: I need to know more about the FAFSA form.[NEWLINE]agent: Sure, we can help you know what to expect.[NEWLINE]user: I think I'm ready to do it now, how can I access the form?[NEWLINE]agent: Just go to the website and click the Fill Out the FAFSA button on the home page.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know what is the deadline for each university? And what is the deadline for submitting the FAFSA form?[NEWLINE]agent: Unfortunately I don't have college deadlines as each college has its own deadlines. Check with the collect you are interested in attending. You may also want to ask the college about its definition of an application deadline.[NEWLINE]agent: Do you mean the date your FAFSA form is processed or the date the college receives your processed FAFSA data?[NEWLINE]user: The date the college receives my processed FAFSA data.[NEWLINE][BOUNDARY][NEWLINE]user: Why do I have to meet the FAFSA deadlines?[NEWLINE]agent: By completing the Free Application for Federal Student Aid (FAFSA) form allows you to be considered for federal student aid and in addition states and colleges use FAFSA information to award their own grants, scholarships and loans. Aid is usually limited so you have to meet the deadlines.[NEWLINE][BOUNDARY][NEWLINE]user: Do States also have deadlines?
user: I need help with the fafsa application[NEWLINE]agent: I can help you go over the FAFSA form[NEWLINE]user: do I just fill it out and then what?[NEWLINE]agent: Yes, fill it out and then I can help you if you have any questions.[NEWLINE][BOUNDARY][NEWLINE]user: What steps should I take after completing the FAFSA application form? How do I check the status of my application?[NEWLINE]agent: We can help you with what happens after you submit your FAFSA form.[NEWLINE]user: And how do I check the status of my FAFSA form?
user: Hi, I wonder if you could help, I am currently completing the FAFSA form but I'm not fiully sure what I have to do, could you help me?[NEWLINE]agent: I will go through everything with you to let you know what information is expected on this form[NEWLINE]agent: Are you able to fill information on your FAFSA form now?[NEWLINE]user: Yes, I have the form here in front of me[NEWLINE]agent: Ok, let's proceed![NEWLINE][BOUNDARY][NEWLINE]user: Another point to consider relating to Federal Student Aid, what are the different forms of federal grants available?[NEWLINE]agent: There are Pell Grants, Federal Supplemental Educational Opportunity Grants, Teacher Education Assistance for College and Higher Education TEACH Grants, and Iraq and Arghanistan Service Grants available for college.[NEWLINE][BOUNDARY][NEWLINE]user: What if the student or parent on the FAFSA form said that they were married in 2018, but that marriage is no longer valid?[NEWLINE]agent: In a case like this, the spousal income information needs to be subtracted[NEWLINE][BOUNDARY][NEWLINE]user: Another concern about the FAFSA. What if the information on my Student Aid Report is incorrect?[NEWLINE]agent: There will be a space on your SAR where you can write in any corrections.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else to Creating an FSA ID? What happens when I use my FSA ID to access my FAFSA form?
user: If I am unsure of what to do when completing the FAFSA form, is there somewhere I can get help with it?[NEWLINE]agent: I will go through with you now the information that is needed on the form[NEWLINE]agent: Are you in a position to complete the FAFSA form now?[NEWLINE]user: Yes, I have it to hand as we speak[NEWLINE]agent: Ok, let's get started[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing about FAFSA. Can I get assistance with the FAFSA application process before I start?[NEWLINE]agent: Yes, we can help you with the FAFSA process before you begin.[NEWLINE]user: Could you please tell me if I can get assistance on the website when filling out my FAFSA form?[NEWLINE]agent: There are free tools available on the website to help you with completion[NEWLINE][BOUNDARY][NEWLINE]user: About the types of financial aid, can my state government provide me with any financial aid?[NEWLINE]agent: Yes. Your state government is another source for financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: Also, i need to know more about creating an FSA ID, what relevant information is needed when creating the FSA ID?[NEWLINE]agent: You need to take care when entering your name and Social Security number exactly as they appear on your Social Security Card[NEWLINE][BOUNDARY][NEWLINE]user: What type of financial information is sought when completing the FAFSA form?[NEWLINE]agent: The form will look for information on cash at hand, any savings and checking accounts that you may have. Information will also be sought on stocks and bonds. You will be asked about real estate, but excepting the home in which you live. Any business and farm assets will be sought from you and your parents if you are a dependent student[NEWLINE][BOUNDARY][NEWLINE]user: Is there any advantage to me for setting up an FSA ID before I begin?
user: I'm unsure about completing a FAFSA form, is there any information that you could give me?[NEWLINE]agent: I can review all aspects of what is needed with you if you have a few moments?[NEWLINE]agent: Have you got the FAFSA form with you currently and are you able to complete it as we speak?[NEWLINE]user: Ye, I have the form here beside me[NEWLINE]agent: Ok, let's proceed![NEWLINE][BOUNDARY][NEWLINE]user: Could you please elaborate on what information should I update on my FAFSA form?[NEWLINE]agent: You must update anything that changes your dependency status, for example, you are now pregnant or under legal guardianship, except for a change in your marital status[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find the most recent FASFA form on the website?[NEWLINE]agent: When you go online, you select the Fill Out the FAFSA button on the home page and then follow the instructions on the screen[NEWLINE][BOUNDARY][NEWLINE]user: If I do find a mistake that needs to be corrected, how would I get an updated copy of my SAR?[NEWLINE]agent: You can contact the Federal Student Aid Information Center at 1-800-4-FED-AID and request to have a copy mailed to you.[NEWLINE][BOUNDARY][NEWLINE]user: What is the first step in completing the FAFSA form, after locating the FAFSA form online?[NEWLINE]agent: After going to fafsa.gov, you will be given the option of entering your FSA ID or either to enter your name, date of birth and SSN[NEWLINE][BOUNDARY][NEWLINE]user: When automatically transferring my Tax information on the FAFSA form, can I choose to import all my information into the FAFSA form?[NEWLINE]agent: You can choose this, and if you do, you will see "Transferred from the IRS" displayed in the relevant field rather than your tax information. No changes can be made to that information[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything different that I need to do if I am a dependent student?
user: Can you assist me with filling out my FAFSA form?[NEWLINE]agent: Of course. Let's review what to expect.[NEWLINE]agent: Are you ready to fill out your FAFSA form now?[NEWLINE]user: No, I need to know a few things first.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm a dependent student?[NEWLINE]agent: Then you'll need to report parent information on your FAFSA form. Visit our page on reporting parent information to find out who counts as your parent, what to do if you don't live with your parents, and what to do if you don't have access to your parents financial information.[NEWLINE][BOUNDARY][NEWLINE]user: Now for FAFSA Deadlines. That's right. I suppose it's similar in some ways to those from college, right?[NEWLINE]agent: Pretty much. As possibly you already guessed, each college has its own deadline. You'll have to check that out with you favorite college. Something else you should do is to ask your college about its definition of an application deadline.[NEWLINE]agent: Do you know what date has any college of your interest for your FAFSA form.[NEWLINE]user: No, i really don't have any idea.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: You said before that state deadlines should be checked by academic year, isn't? Are there deadlines for year 2020-2021 already?
user: Hi there, I'm looking information of how many scholarships can I apply for.[NEWLINE]agent: Sure, no problem. You can apply for as many as you want, but you need to have very present the how they work and have very present the deadlines.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, and how the money from the loans is send to me?[NEWLINE]agent: That will depend of the scholarship you have, it can go to your school or directly to you. That's information you need to have clear.[NEWLINE][BOUNDARY][NEWLINE]user: Would I work at school if I got in?[NEWLINE]agent: You could work on campus or off campus.[NEWLINE]agent: Did you want to work on campus if you participate in work-study?[NEWLINE]user: no I would prefer off campus[NEWLINE]agent: Did you want more information about working off campus?[NEWLINE]user: yes if you can[NEWLINE]agent: If you work off campus your employer will usually be a private nonprofit organization or a public agency, and the work performed will be in the public interest[NEWLINE][BOUNDARY][NEWLINE]user: can I work study if I am a part time student?
user: Should I consider applying for as many scholarships as I want because it is free money for college?[NEWLINE]agent: Yes, start researching early and meet the deadlines and you could have scholarship success.[NEWLINE][BOUNDARY][NEWLINE]user: If I have any more questions you can't answer who do I talk to?[NEWLINE]agent: You should ask your financial aid office those questions.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Another thing How can I research schools and their requirements? Is it a good idea to start looking into schools in other countries as soon as possible?[NEWLINE]agent: Yes, you should start early when you want to study abroad because you got more to do.[NEWLINE]user: How can I research international schools and their requirements?[NEWLINE]agent: First off it is wise not to panic and you are on your own; but if you are very organized and determined you will be just fine.[NEWLINE][BOUNDARY][NEWLINE]user: I want to study abroad for a year is federal student aid available?[NEWLINE]agent: Yes, it could be available for studying abroad if you meet the aid eligibility.[NEWLINE]agent: Do you know about the FAFSA form?
user: Is it reasonable to think I should apply for as many scholarships as I can because it is free money for college?[NEWLINE]agent: Yes, and I would start researching early and meet deadlines for success in getting scholarships.[NEWLINE][BOUNDARY][NEWLINE]user: Are there different kinds of scholarships available?[NEWLINE]agent: Some scholarships you have to earn them by meeting or exceeding certain standard set by the giver and merit scholarships might be awarded based on academic achievement or on talents and academics.[NEWLINE]agent: Did you know some scholarships are just for women or graduate students?[NEWLINE]user: No, I actually did not know that information.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for a scholarship?[NEWLINE]agent: Each scholarship really has its own requirements and the scholarships website should give you an idea of who qualifies and how to apply.[NEWLINE]user: Are you aware of federal grants that can be used to help pay for college or vocational school? Are there any other circumstances under which I will be required to repay a grant from the FSA?[NEWLINE]agent: There are a number of examples, which I can go through with you now if you have the time[NEWLINE][BOUNDARY][NEWLINE]user: How do I become eligible for a grant through the FSA?[NEWLINE]agent: To begin with, most of the grants that are awarded go to students that have a financial need[NEWLINE]agent: Are you interested in applying for a grant through the FSA?[NEWLINE]user: Not at the moment, no[NEWLINE]agent: Do you wish to continue receiving student aid throughout your years of study?