elplaguister/DTS_session_datasets huggingface dataset:
user: What do I need to know After requesting an eligibility determination?[NEWLINE]agent: it is important that you find out what happens after requesting a pre-need eligibility determination for burial in a VA national cemetery.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I get more information about appeals?[NEWLINE][BOUNDARY][NEWLINE]user: What do I think about if I want to show new evidence?[NEWLINE]agent: For more information on this, you can download VA Form 20 - 0995: Supplemental Claim PDF.[NEWLINE][BOUNDARY][NEWLINE]agent: Learn more about VA claims appeals and reviews See more information about claims and review processes[NEWLINE][BOUNDARY][NEWLINE]user: something else I want to ask about information with proof. if I happen to die, will my family have to pay for my funeral[NEWLINE]agent: do not[NEWLINE]agent: do you qualify for burial in a VA national cemetery?[NEWLINE]user: Yes[NEWLINE]agent: ] If you qualify for burial in a VA national cemetery, you will receive burial benefits at no cost to your family.[NEWLINE][BOUNDARY][NEWLINE]user: Can my relative or authorized representative still request my burial in a VA national cemetery at the time of need?[NEWLINE]agent: Yes Laws and personal circumstances may change previous eligibility decisions. We will make the final decision as to whether you qualify for burial at the time of need.[NEWLINE][BOUNDARY][NEWLINE]user: What if I change my mind and don't want to be buried in a VA National Cemetery?[NEWLINE]agent: Your family members can make arrangements for your burial in a private cemetery, even if we have already sent you a decision letter prior to need. There is no need to contact VA about this change of plans.[NEWLINE]agent: do you want to make this request?
user: How will I know if I don't qualify for burial benefits?[NEWLINE]agent: We will send you a denial decision letter telling you the reason for our denial and also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20-0998.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how much time you have to appeal a decision or a request for another review?[NEWLINE]user: Yes, I have know how much time I have.[NEWLINE]agent: Then you know it depends on which option you use to request a review or to appeal and each option has a different time requirement.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. About the request for a decision review. How much time do I have to complete this task?[NEWLINE]agent: You have 1 year from the date on your decision to request a decision review.[NEWLINE]user: Got it. Another question about which option you use to request a review. Is there some number I can call to as for information?[NEWLINE]agent: Sure, it is 877-222-8387 and you can call Monday through Friday from 8 a.m. to 8 p.m., eastern time.[NEWLINE][BOUNDARY][NEWLINE]user: Okay so right now I'm physically unable to sign a form, can I get someone on my family as a representative to sign the form?[NEWLINE]agent: Yes, if you are mentally unable to make decisions for yourself, sometimes this is called mentally incompetent, or physically unable to sign the form, a spouse, parent, or court-appointed representative may sign the form.[NEWLINE]user: Is it possible for a member of my family or an appointed representative, to apply for my burial in a VA national cemetery, if I pass away?[NEWLINE]agent: Yes, it just depends on laws and personal circumstances that change and then we will make a decision of whether you qualify for burial at time of need.[NEWLINE][BOUNDARY][NEWLINE]user: What way can I update my information?[NEWLINE]agent: You can actually update your information at any time by calling our toll-free hotline at 877-222-8387, Monday throught Friday, 8 a.m. to 8 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a set time it takes the VA to make a decision?
user: Good evening. I have to organize a burial, but I fear that I won't qualify for burial benefits. What will happen if I get rejected?[NEWLINE]agent: I'll gladly explain. We'll send you a denial decision letter explaining the reasons or basis of our denial. We'll also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20-0998 along with your denial letter. This form explains your rights to appeal or to request another review, and how to submit more evidence.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you wondering how much time you have to appeal the decision or request another review?[NEWLINE]user: No, I am familiar with the deadlines.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know if your family member or authorized representative can still apply for my burial in a VA national cemetery at the time of need?[NEWLINE]user: Yes, can they?[NEWLINE]agent: Of course. Laws and personal circumstances may change earlier eligibility decisions.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. And how can I update my information?[NEWLINE]agent: You can update your information at any time. Call our toll-free hotline at 877-222-8387. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me more about appeals?[NEWLINE]agent: You can learn more about appeals and reviews of VA claims on our page.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also have information about burials on your page?[NEWLINE][BOUNDARY][NEWLINE]user: To change something at a funeral, should I contact a national cemetery directly?[NEWLINE]agent: Yes, you should contact a national cemetery directly to cancel or reschedule a burial, or to change any information you have already provided to the scheduling office[NEWLINE][BOUNDARY][NEWLINE]agent: Yes, you can also learn more about planning a burial for a family member.[NEWLINE][BOUNDARY][NEWLINE]user: Can my family member or authorized representative request my burial in a VA national cemetery? And when can I find out if I qualify for burial services?
user: How will I know if I do not qualify for burial benefits?[NEWLINE]agent: We will send you a denial decision letter telling why you were denied burial benefits and we will also send you a form called Your Rights to seek Further Review of Our Decision VA Form 20-0998 which explains your rights to appeal.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how much time you have to appeal?[NEWLINE]user: Yes, I know how much time I have to appeal.[NEWLINE]agent: It just depends on which option you use to request a review or appeal.[NEWLINE][BOUNDARY][NEWLINE]user: The reason I want to know is my husband was a veteran, he recently passed away, and I need to plan his burial. Can you help me by covering a part of my burial costs or how does it work?[NEWLINE]agent: Of course. You may be able to get financial help for burial and funeral costs, if you apply for a Veterans burial allowance.[NEWLINE][BOUNDARY][NEWLINE]user: What if I change my mind and do not want to be buried in a VA national cemetery?[NEWLINE]agent: Your family will be able to make arrangements for your burial in a private cemetery even if we have all ready sent you a pre-need decision letter.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding the review of appeals, if I have more questions where can I find more information?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews. Go to frequently asked questions[NEWLINE][BOUNDARY][NEWLINE]user: When I die, what must my family members do to request a burial?[NEWLINE]agent: We will need to confirm your pre-need eligibility determination based on the laws at the time.[NEWLINE]user: What will they need at the time of need burial?[NEWLINE]agent: We will keep a copy of your pre-need application, decision letter, and supporting documents in our system.[NEWLINE][BOUNDARY][NEWLINE]user: Can my family member still apply for my burial in a VA national cemetery at the time of need?
user: If you did not qualify for burial benefits[NEWLINE]agent: We ll send you a denial decision letter explaining the reasons or basis of our denial.s   [66] We ll also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20 - 0998 along with your denial letter. This form explains your rights to appeal or to request another review, and how to submit more evidence[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how much time do you have to appeal the decision or request another review?[NEWLINE]user: yes[NEWLINE]agent:  It depends on which option you use to request a review or to appeal. Each option has a different time requirement[NEWLINE][BOUNDARY][NEWLINE]user: If you qualify for funeral benefits what should the folder have?[NEWLINE]agent: Your folder will include A letter telling you if you can be buried in a VA national cemetery. This is called your pre - need decision letter[NEWLINE][BOUNDARY][NEWLINE]user: How to update my information[NEWLINE]agent:  You can update your information at any time. Call our toll - free hotline at 877 - 222 - 8387.s   [85] We re here Monday through Friday, 8:00 a.m. to 8:00 p.m[NEWLINE][BOUNDARY][NEWLINE]user: Can my family member or authorized representative still apply for my burial in a VA national cemetery at the time of need?[NEWLINE]agent: Yes. Laws and personal circumstances may change earlier eligibility decisions. We ll make the final decision of whether you qualify for burial at the time of need.[NEWLINE][BOUNDARY][NEWLINE]user: What if I change my mind and don t want to be buried in a VA national cemetery?[NEWLINE]agent:  Your family members can make arrangements for your burial at a private cemetery even if we ve already sent you a pre - need decision letter. There s no need to contact VA about this change of plans.[NEWLINE][BOUNDARY][NEWLINE]user: How much time do I have to appeal the decision or request another review?[NEWLINE][BOUNDARY][NEWLINE]user: We didn't have the proof we needed before, so my case was determined this way. Now we've finally found it. Is it okay if I put the evidence in the case?[NEWLINE]agent: Of course. When you're adding new evidence that supports your case, a reviewer will look at all the evidence and determine whether it changes the decision.[NEWLINE][BOUNDARY]
user: Can i know what happens if i don't qualify for burial benefits?[NEWLINE]agent: We'll send you a denial decision letter explaining the reasons of our denial. We'll also send you a form called Your Rights to Seek Further Review of Our Decision VA Form 20-0998. This form explains your rights to appeal or to request another review.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how much time you have to appeal the decision or request another review?[NEWLINE]user: Yes, I know that[NEWLINE]agent: Ok, let me tell you that it depends on which option you use to request a review or to appeal. The times are different with each option.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about disability benefits, does it apply to my adult children as well?[NEWLINE]agent: If you are applying for an unmarried adult child, you will also need to provide supporting documents about the child's disability.  You, as the veteran, should also ask the child's doctor to verify the documents.  The documents should include proof of the date of the disability's onset with a description of the disability, the marital status of the child, and a description of how dependent the disabled child is on you.[NEWLINE][BOUNDARY][NEWLINE]user: On my profile for eligibility, how can I update my information?[NEWLINE]agent: You can call our toll-free hotline at 877- 222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: That's all what I have to provide?[NEWLINE]agent: You also need to tell us if you like burial honors or memorial items, such as burial flag or a presidential memorial certificate.[NEWLINE][BOUNDARY][NEWLINE]user: What will be the process if I want to request that I don't wanna be buried in a VA national cemetery?[NEWLINE]agent: You must print out the form, fill it out and mail the completed form to: Memorial Products Service 41B Department of Veterans Affairs, 5109 Russell Road, Quantico, VA, 22134-3903.[NEWLINE][BOUNDARY][NEWLINE]user: How much you have to wait until VA make a decision?[NEWLINE]agent: It depends on: The number of applications we re reviewing and how much information you provided in your application.[NEWLINE][BOUNDARY][NEWLINE]user: Can I update my info?
user: Hi, have a nice day. I'm looking for information related to how to help a veteran to return to his life at home. I don't have any experience on this, so I was wondering if you could help me. Please?[NEWLINE]agent: No problem. We can bring you the help you may need in this case.[NEWLINE]agent: How are you related to this veteran? Are you part of his family?[NEWLINE]user: I'm not part of his family but I still want to help him as much as I can, but I want to do it the best way possible.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Is there any site with information about this type of cases?[NEWLINE]agent: Yes, there is. You can visit the coaching into care website, were you can find information related of how to help the veteran.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information and support?[NEWLINE]agent: See our Understanding PTSD and PTSD Treatment booklet for more about PTSD symptoms and treatment. Read the booklet PDFsGo to our National Center for PTSD website for information about PTSD treatment and support[NEWLINE][BOUNDARY][NEWLINE]user: Can I get disability compensation if I think I have PTSD linked to military service?[NEWLINE]agent:  If you have symptoms of PTSD and suffered a serious injury, personal trauma, sexual trauma, or were threatened with injury, sexual assault, or death while serving in the military
user: Hello, I would like information on what measures are being taken for the prevention of suicide of veterans.[NEWLINE]agent: Are you a veteran in a mental health crisis and are you thinking about hurting yourself, or do you know a veteran who is considering this act now?[NEWLINE]user: no it's not my case[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can a veteran who is in that situation go?[NEWLINE]agent: Call 800 - 273 - 8255, then select 1. e Start a confidential Veterans chat you can do it any time of the day or night[NEWLINE][BOUNDARY][NEWLINE]user: offer other types of health care, what other treatment and support for health conditions related to substance use are offered?[NEWLINE]agent: Posttraumatic stress disorder PTSDDepression[NEWLINE][BOUNDARY][NEWLINE]user: Where can I turn for ongoing support and Veteran suicide prevention?[NEWLINE]agent: You can find ongoing support through VA to help you get your life back:Our specially trained suicide prevention coordinators available at every VA medical center across the country can help you get the advice and services you need.   Our Veterinary Centers can help you and your family readjust to life at home after you have returned from serving in a combat zone. Our Veterans Benefits Administration offices can help you access benefits for monthly disability compensation payments, job training, home loans, and more.[NEWLINE][BOUNDARY][NEWLINE]user: Can you please tell me about the psychological health resource center?[NEWLINE]agent: The Psychological Health Resource CenterThe center works to improve the lives of Veterans, service members, and their families by advancing excellence in psychological health care, readiness, and prevention[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know about the availability of the coordinators in suicide prevention. Could you tell more about it?[NEWLINE]agent: Our Veterinary Centers can help you and your family readjust to life at home after you have returned from serving in a combat zone.[NEWLINE][BOUNDARY][NEWLINE]user: I want to help a veteran adjust to life at home, but I don't know how. Can I get support?
user: Hi. I Hope you could help me. I'm looking for information related to to prevent the suicide of a veteran.[NEWLINE]agent: Are you a veteran and you thinking about hurting yourself or know any veteran who is considering this?[NEWLINE]user: Not me, but I know a veteran who is considering this, and is worrying me.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: It's is possible to talk with someone about this?[NEWLINE]agent: Yes, it is. You can call to the veterans crisis line.[NEWLINE]user: And I can call at anytime I need it?[NEWLINE]agent: Yes, you can. That's a confidential line, were many of them are veterans themselves, this service is private, free and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question for the prevention of PTSD. Where can I get more help and information?[NEWLINE]agent: You can check our booklet on PDF about understanding PTSD and PTSD treatment and also you can go to the national center for PTSD website for more information on treatment and support.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about suicide prevention. Where can I go for more information?[NEWLINE]agent: You can visit our website, and check the suicide prevention section.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how to talk to a kid about suicide?
user: Hi. My son is a veteran who just returned home to us, and he seems to be having trouble with adjusting to life at home again. I don't really know what to do to help him but I want to help him.[NEWLINE]agent: We can absolutely help to get you the support that you and your son need. Did you have any particular questions or needs that you would like to address?[NEWLINE]agent: It is your son who has veteran status, is that correct?[NEWLINE]user: Yes, it's my son.[NEWLINE]agent: You can take advantage of our Coaching Into Care program. You can call toll-free and talk to licensed psychologists and social workers to help you and your son on your journey.[NEWLINE][BOUNDARY][NEWLINE]user: Now I have to inquire about PTSD. Where can I get more help and information?[NEWLINE]agent: You can check our booklet on PDF about understanding PTSD and PTSD treatment and also you can go to the national center for PTSD website for more information on treatment and support.[NEWLINE][BOUNDARY][NEWLINE]user: My son has attempted suicide in the past. My younger children know that something is different about him. But I don't know how to approach the topic with them without scaring them. Do you have any recommendations?[NEWLINE]agent: We have tips on how to approach that subject based on age level of who you are talking to. We even have age-appropriate tips for preschoolers and school-age children.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. I would also like to know DE. What is the hotline number for SAMHSA?[NEWLINE]agent: No problem. Call 1800 - 662-HELP 800 - 662 - 4357.[NEWLINE][BOUNDARY][NEWLINE]user: well done. How will I approach anyone in the Coaching Into Care program as a VA coach?[NEWLINE]agent: To reach a coach, you can call 888-823-7458, Monday through Friday from 8 a.m. to 8 p.m. ET.[NEWLINE]user: Is there anywhere else I can go to read more information on my own?[NEWLINE]agent: Yes, we also have the Coaching Into Care website that has information, tips, and resources for Veterans and their family members.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have concerns that my son may attempt suicide again? Is there anyone I could talk to about that?
user: I need help from someone[NEWLINE]agent: Are you a Veteran in a mental health crisis and thinking about hurting yourself or do you know a Veteran who is considering hurting him or herself?[NEWLINE]user: It is me[NEWLINE]agent: Okay, you are not alone and we can get you help[NEWLINE][BOUNDARY][NEWLINE]user: do you have a phone number I can call if I'm hearing disabled?[NEWLINE]agent: You can call TTY: 800-799-4889[NEWLINE][BOUNDARY][NEWLINE]user: Can VA health care coverage help me with mental health problems? can you help me?[NEWLINE]agent: Yes, there is no problem, you'll receive help no matter what kind of condition you may have, you are not alone.[NEWLINE][BOUNDARY][NEWLINE]user: I get find information related to this here?[NEWLINE]agent: Yes, you'll find information you can use during and after service.[NEWLINE][BOUNDARY][NEWLINE]user: Will I get access to VA benefits?
user: I need help for a depressed vet[NEWLINE]agent: Do you know a Veteran who is considering suicide?[NEWLINE]user: no, not that I know of but they are depressed and need help[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have help for someone who is back home and not doing well?[NEWLINE]agent: Yes we do, if you are a family member or friend of a Veteran who is having trouble adjusting to life at home, we can help. Our national Coaching Into Care program, our licensed psychologists and social workers will talk with you by phone, free of charge, to help you find your way around the VA system and figure out the best way to help the Veteran you care about[NEWLINE][BOUNDARY][NEWLINE]user: Very good.  Now I do have a question about resources and support outside of the VA.  Is there a phone number to reach someone to discuss these resources?[NEWLINE]agent: call 800 - 342 - 9647 anytime, day or night[NEWLINE][BOUNDARY][NEWLINE]user: On a slightly related note, veteran suicide prevention. Can you tell me how I should approach a child about suicide?[NEWLINE]agent: Yes, we can give you tips for talking to children of different ages about suicide. We have info to talk to preschoolers, school-age children, and others[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious if there's a wellness program available for the Veterans?[NEWLINE]agent: Yes, we have Veterans programs for health and wellness[NEWLINE]user: May I know the signs when a  depressed person is thinking of hurting themselves?[NEWLINE]agent: Many Veterans don’t show any signs of an urge to harm themselves before doing so, but some may show signs of depression, anxiety, low self-esteem, or hopelessness.  They might also seem sad, depressed, or agitated most of the time.[NEWLINE]user: and acting differently is a sign that something might be up?[NEWLINE]agent: Yes, they may change the way the act. They might start to do poorly in work or school and they might act violently or take risks[NEWLINE][BOUNDARY][NEWLINE]user: is there any place that I can go online to read more on this?