elplaguister/DTS_session_datasets huggingface dataset:
user: I need some help. My car complies with the CA emissions standard, but it's not indicated on the MCO.[NEWLINE]agent: I'd be happy to help you. Do you have the MCO?[NEWLINE]user: No, I don't.[NEWLINE]user: What do I do if my vehicle is exempt from the California emissions standard?[NEWLINE]agent: If your car is exempt, either you or the auto dealer will need to complete form MV-74 to certify the exemption.[NEWLINE][BOUNDARY][NEWLINE]user: I'm thinking about buying another car. How do I know if the car I buy complies with the California emissions standard?[NEWLINE]agent: You can find this information on the MCO. There should also be an emissions label under the car's hood with this information.[NEWLINE][BOUNDARY][NEWLINE]user: My car is a 2002. Is it subject to the California emissions standards?[NEWLINE]agent: If your car has less than 7,500 miles on the odometer and is a model year of 1996 or newer with a gross weight rating of 6,000lbs or less, yes, it is subject to the California emissions standards.[NEWLINE]user: What about a light duty truck that fits that criteria? Is it exempt?
user: I'm having trouble with your MyDMV site.[NEWLINE]agent: Are you being redirected to that page from somewhere else?[NEWLINE]user: Yes.[NEWLINE]user: What do I do when it says my username is not correct?[NEWLINE]agent: Yes that happens sometimes.[NEWLINE]user: Is there a way to get out of this infernal loop?[NEWLINE]agent: Yes you can use this link to clear out your sign in information from our system. It should stop you from being redirected to the Welcome to MyDMV page.[NEWLINE]user: Wouldn't it be easier if I could sign in using my personal NY government account?[NEWLINE]agent: As it so happens, New York State keeps your personal identity separate from your government employee identity. Therefore, you will need to create a personal account with a different username than the one you use for work.[NEWLINE][BOUNDARY][NEWLINE]user: Is there more information about this MyDMV service?[NEWLINE]agent: Yes click on this MyDMV link here.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I forget my password?
user: how Signing in to MyDMV?[NEWLINE]agent: the redirected to the ' Welcome to MyDMV ' page?[NEWLINE]user: yes[NEWLINE]user: If I have more than one email address[NEWLINE]agent: use the tool for each address to make sure you retrieve your username for MyDMV[NEWLINE]user: I forgot my NY.gov username[NEWLINE]agent: You can use the tool to have your username your username might be your email address emailed to you.   [20] You will need to enter your name and email address[NEWLINE]user: you do n't remember the password[NEWLINE]agent: you can use the Forgot your Password tool on the same page[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: MyDMV[NEWLINE][BOUNDARY][NEWLINE]user: If you never created a MyDMV account before
user: Hello I need information about How to Login to MyDMV[NEWLINE]agent: want to know Why are you redirected to the 'Welcome to MyDMV' page?[NEWLINE]user: do not[NEWLINE]user: What should I enter when I need to log in?[NEWLINE]agent: You can use the tool to reset it. You will need to enter your username and the security questions / answers Shared secrets you chose when you created your account.[NEWLINE]user: and can i use the tool?[NEWLINE]agent: of course You can use the tool to reset it.[NEWLINE]user: and how can I do if I don't remember the password?[NEWLINE]agent: you can use the Forgot your password tool on the same page.[NEWLINE]user: If the user you use tells me that it is not associated, how can I do it?
user: how Signing in to MyDMV[NEWLINE]agent: do you want to know why and go to the 'Welcome to MyDMV' page?[NEWLINE]user: yes[NEWLINE]user:  If i never created a MyDMV account before?[NEWLINE]agent: use the sign up link[NEWLINE]user: if the username you use to log in is not associated with your MyDMV account.[NEWLINE]agent: Use this link to clear out your sign in information from our system. This will stop you from being redirected to the Welcome to MyDMV page[NEWLINE]user:  If i created a MyDMV account before[NEWLINE]agent: go to the to use the Forgot your Username tool to get a list of all of your NY.gov ID Usernames[NEWLINE]user:  If i have more than one email address[NEWLINE]agent: be sure to check all of them. Sign in with the username you created for MyDMV[NEWLINE]user: I forgot my NY.gov username and/or password. What can I do?[NEWLINE]agent: You can use the tool to have your username your username might be your email address emailed to you. You will need to enter your name and email address[NEWLINE]user:  The username i used to sign in is not associated with  MyDMV account
user: I want to sign up to MyDMV[NEWLINE]agent: Alright, first of all have you encountered the ''Welcome to MyDMV''  page? Or being redirected to it.[NEWLINE]user: No, i haven't encountered it.[NEWLINE]user: What do i do if i have multiple email addresses?[NEWLINE]agent: Oh, in that case just use the tool for each address to make sure you can retrieve your username. Happy to help.[NEWLINE]user: Thank you. What is the first step towards creating a MyDMV account?[NEWLINE]agent: The first step is using the sign up link.[NEWLINE]user: If i created a MyDMV account previously but i don't remember the username, where can i recover it?[NEWLINE]agent: You have to click the ''Forgot your username'' button to get a list of al of your NY gov ID Usernames by using your email[NEWLINE]user: Is the '' Forgot your Password '' button in the same page? Or do i have to go elsewhere to recover my password.
user: how Signing in to MyDMV[NEWLINE]agent: Do you want to know why you are redirected to the 'Welcome to MyDMV' page?[NEWLINE]user: not[NEWLINE]user: If i do n't remember the password[NEWLINE]agent: you can use the Forgot your Password tool on the same page[NEWLINE]user: I can use the tool to reset it?[NEWLINE]agent: You can use the tool to reset it. You will need to enter your username and the security questions / answers Shared Secrets you chose when you created your account.[NEWLINE]user: I need more information[NEWLINE]agent: You will need to enter your username and the security questions / answers Shared Secrets you chose when you created your account[NEWLINE]user: If i never created a MyDMV account before,[NEWLINE]agent: use the sign up link[NEWLINE]user: I forgot my NY.gov username and/or password.    What can I do?
user: Can you please explain the MyDMV website to me? I just signed in and I have some questions about it.[NEWLINE]agent: Of course. Have you been redirected to the 'Welcome to MyDMV' page?[NEWLINE]user: No, I haven't.[NEWLINE]user: But my wife had this issue before. Is there a solution for it?[NEWLINE]agent: Yes, you can use this link to clear out your sign in information from our system. This will stop you from being redirected to the Welcome to MyDMV page.[NEWLINE]user: Alright. What if I never created such an account before?[NEWLINE]agent: Then you can use the sign up link on our website to create one.[NEWLINE]user: What can I do if I forget my password?[NEWLINE]agent: You can use the tool to have your username (your username might be your email address) emailed to you. You will need to enter your name and email address.[NEWLINE]user: That's good to know. What if I already created a MyDMV account?
user: I am having problems signing in to MYDMV.[NEWLINE]agent: Are you being redirected to the Welcome to MyDMV page?[NEWLINE]user: No, I am not being redirected.[NEWLINE]user: Is there a way to clean my sign in info out?[NEWLINE]agent: You can use the link I sent you to clear the sign in link out.[NEWLINE]user: What if I created a MyDMV account before and forgot my login name?[NEWLINE]agent: You can go to the Forgot your Username tool and get a list of all you NY.gov ID Usernames.[NEWLINE]user: How do I serve the issue of redirecting me to Welcome page?[NEWLINE]agent: You would need to use the link to clear out your sign in information from our system and this will stop from being redirected to the Welcome to MyDMV page.[NEWLINE]user: What if I have more than one email address?
user: Hello. I'm searching for some information to signing to the site of the dmv.[NEWLINE]agent: Has you been redirected to the welcome to mydmv page?[NEWLINE]user: Well... No, I haven't.[NEWLINE]user: But, what can I do, if I still have problems with this?[NEWLINE]agent: If you still having issues, with this, you can contact us.[NEWLINE]user: Just to be sure, I have to use the same username I created in the dmv site, right?[NEWLINE]agent: Yes, that's right. You  need to use that very same username.[NEWLINE]user: O.k., but if I have to recover this user name?[NEWLINE]agent: You can use the recovery tool, with your email, if you have more that one, make sure to check them all.[NEWLINE][BOUNDARY][NEWLINE]user: Then I be able to get into my account?
user: Hello I need information about how to get a deposit[NEWLINE]agent: Do you want information to obtain a deposit?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: and on what does the bonus amount depend?[NEWLINE]agent: The amount of the bonus depends on the number of vehicles that the dealer sold in the previous calendar year, or if the dealer is licensed as a franchisee.[NEWLINE][BOUNDARY][NEWLINE]user: What will I receive if a certificate of title is issued?[NEWLINE]agent: You will receive a mark showing "REBUILT SALVAGE: NY".[NEWLINE][BOUNDARY][NEWLINE]user: What other important information could you give me?[NEWLINE]agent: Important: Starting in the summer of 2018, there will be new rules regarding dealer record keeping.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to get a deposit?[NEWLINE]agent: you should contact an insurance company. Make sure the business name and mailing address on the voucher exactly match the business name and mailing address on your DMV installation license. sMake sure to write your Installation Number on the voucher....[NEWLINE][BOUNDARY][NEWLINE]user: What is the amount of bail required from a dealer?
user: I'm selling a car 'as is' and need more info[NEWLINE]agent: Okay, some exceptions allow you to use a Salvage Certificate to sell a vehicle as "junk". The DMV cannot issue a title certificate or a registration to a junk vehicle or a salvage vehicle that is rebuilt unless the vehicle passes a salvage vehicle examination.[NEWLINE]agent: did you need help with the title certificate?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: how recent are these new rules?[NEWLINE]agent: They started in the Summer of 2018[NEWLINE][BOUNDARY][NEWLINE]user: Anything new with surety bonds?[NEWLINE]agent: Are you trying to get a surety bond?[NEWLINE]user: yes[NEWLINE]agent: You need to contact a surety insurance company to get a surety bond. Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license. Don't forget to write your Facility Number on the bond[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more information on all of this?
user: Hello there. I'm here because my temporary registration will end soon and I need some guidance on the steps I have to take.[NEWLINE]agent: Did you NOT get the title certificate for a vehicle you sold and the temporary registration expires soon?[NEWLINE]user: Yes, I didn't get the certificate.[NEWLINE]agent: In this case you can not get another temporary registration. According to the DMV Commissioner 's Regulations you can not sell a vehicle if you do not have proof of ownership.[NEWLINE][BOUNDARY][NEWLINE]user: What about the bond amount required from a dealer?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer.[NEWLINE][BOUNDARY][NEWLINE]user: And what about a warranty that has been sold to a retail customer?[NEWLINE]agent: These terms refer to the warranties described by the Office of the Attorney General website: www.ag.ny.gov in the 'Lemon Law'. The Vehicle and Traffic Law requires a dealer to complete the Used Vehicle Certification on form MV-50. The law applies to all vehicles sold at any selling price and which display any odometer reading.[NEWLINE][BOUNDARY][NEWLINE]user: I understand. So how do I get a surety bond?[NEWLINE]agent: Do you want to get a surety bond?[NEWLINE]user: No, not really. I was just asking how it works.[NEWLINE]user: So how does it work? Can you explain surety bonds, please?
user: I need help with a surety bond and some other questions i have[NEWLINE]agent: Do you need help getting a surety bond?[NEWLINE]user: yeah[NEWLINE]agent: Okay, you will have to contact a surety insurance company. Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license. Also, make sure that you write your Facility Number on the bond.[NEWLINE][BOUNDARY][NEWLINE]user: another question is what do we put down for sale price on a wholesale transaction when we do form mv50?[NEWLINE]agent: The selling price is not required on form MV-50 when a vehicle is sold wholesale.[NEWLINE][BOUNDARY][NEWLINE]user: how do we know what the bond amount will be more or less?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer. We have a chart you can look at[NEWLINE][BOUNDARY][NEWLINE]user: something else I want to ask is if a temporary registration is about to expire can we still sell and get another temporary registration for now and get the title later?[NEWLINE]agent: If you can't get the title certificate you can not get another temporary registration, and according to the DMV Commissioner's Regulations, you cannot sell a vehicle if you do not have proof of ownership.[NEWLINE][BOUNDARY][NEWLINE]user: as is sale?
user: I need help getting another temporary registration on a sale that has a registration about to expire and we have no title[NEWLINE]agent: Are you unable to get the title certificate for a vehicle you sold and the temporary registration is about to expire?[NEWLINE]user: yes that is the situation[NEWLINE]agent: In this case you cannot get another temporary registration.[NEWLINE][BOUNDARY][NEWLINE]user: can you also tell me how much is needed for a bond?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer.  We have a chart you can look at for more information[NEWLINE][BOUNDARY][NEWLINE]user: how can I get a surety bond?[NEWLINE]agent: You need to contact a surety insurance company. Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license. Make sure that you write your Facility Number on the bond.[NEWLINE][BOUNDARY][NEWLINE]user: what form do we need for used cars sold?[NEWLINE]agent: The Vehicle and Traffic Law requires a dealer to complete the Used Vehicle Certification on form MV-50. The law applies to all vehicles sold at any selling price and which display any odometer reading.[NEWLINE][BOUNDARY][NEWLINE]user: can we get a title and registration for a salvage we fixed?
user: I need help with an expiring temp registration on a car[NEWLINE]agent: Is this a situation where you can not get the title certificate for a vehicle you sold and the temporary registration expires soon?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: can you also check on what the title certificate will have on it for a rebuilt 09 Mustang that we salvaged?[NEWLINE]agent:  If a title certificate is issued it will receive a brand that displays "REBUILT SALVAGE:NY".[NEWLINE][BOUNDARY][NEWLINE]user: How do we get a surety bond?[NEWLINE]agent: You will have to contact a surety insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: another thing I wanted to ask is how do we know how much our bond will be?[NEWLINE]agent: Bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer.[NEWLINE][BOUNDARY][NEWLINE]user: also, what should we put down for price on a car we sold wholesale when we're doing the retail certificate of sale?
user: we need info on a temporary registration that is expiring on a possible sale[NEWLINE]agent: So you can't get the title certificate for a vehicle you sold and the temporary registration expires soon?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: do you have more info about bond amounts?[NEWLINE]agent: Yes, the bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer. We have a chart you can look at[NEWLINE]user: do you have numbers for me?[NEWLINE]agent: I can link you to a chart you can look at[NEWLINE][BOUNDARY][NEWLINE]user: can you give me more surety bond info?[NEWLINE]agent: Do you want to get a surety bond?
user: I need help with an expiring temporary registration on a car that we moved[NEWLINE]agent: Are you unable to get the title certificate for a vehicle you are selling and the temporary registration is set to expire soon?[NEWLINE]user: yes[NEWLINE]agent: You can't get another temporary registration.  An additional temporary registration won't be issued under any circumstances.[NEWLINE][BOUNDARY][NEWLINE]user: how do I enter the selling price on the MV 50 form for a vehicle that was sold wholesale?[NEWLINE]agent:  The selling price is not required on form MV-50 when a vehicle is sold wholesale[NEWLINE][BOUNDARY][NEWLINE]user: Do we need the facility number on the surety bond even if it has the business name and address on it?[NEWLINE]agent: Yes, you need to write your Facility Number on the bond.Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license.[NEWLINE][BOUNDARY][NEWLINE]user: what will we need to put up for the bond?[NEWLINE]agent: That will depend on the number of vehicles you sold in the previous calendar year, or if you are licensed as a franchised new dealer[NEWLINE][BOUNDARY][NEWLINE]user: do we need to do the used vehicle certification on all cars we sell?
user: Hello there, I have some questions about selling a retail vehicle. Can you answer them, please?[NEWLINE]agent: Of course. Some exceptions allow you to use a Salvage Certificate MV-907A to sell a vehicle as "junk". The DMV can not issue a title certificate or a registration to a junk vehicle or a salvage vehicle that is rebuilt unless the vehicle passes a salvage vehicle examination.[NEWLINE]agent: Is a title certificate issued?[NEWLINE]user: Yes, there is one.[NEWLINE]agent: Then it will receive a brand that displays "REBUILT SALVAGE: NY".[NEWLINE][BOUNDARY][NEWLINE]user: Do you need me to give you the selling price?[NEWLINE]agent: No, the selling price is not required on form MV-50 when a vehicle is sold wholesale.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. What can you tell me about the warranty of vehicles being sold?[NEWLINE]agent: These terms refer to the warranties described by the Office of the Attorney General website: www.ag.ny.gov in the 'Lemon Law'. The Vehicle and Traffic Law requires a dealer to complete the Used Vehicle Certification on form MV-50. The law applies to all vehicles sold at any selling price and which display any odometer reading.[NEWLINE][BOUNDARY][NEWLINE]user: I understand. And how do I get a surety bond?[NEWLINE]agent: For this you must contact a surety insurance company. Make sure that the business name and mailing address on the bond exactly match the business name and mailing address on your DMV facility license. Make sure that you write your Facility Number on the bond.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know what bond amount is needed?[NEWLINE]agent: The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer.[NEWLINE][BOUNDARY][NEWLINE]user: One final question, if I may: where can I find some more information about record keeping for dealers?
user: I'm here with a question about my vehicle plates.[NEWLINE]agent: Do you wish to know how to replace or transfer your personalized plates?[NEWLINE]user: Yes I would like to transfer them.[NEWLINE]agent: I can help you with a variety of circumstances in which you can replace or transfer personalized plates.[NEWLINE][BOUNDARY][NEWLINE]user: So I can transfer my current personalized plates to a new vehicle that I'm gonna buy soon?[NEWLINE]agent: Yes certainly.[NEWLINE][BOUNDARY][NEWLINE]user: I don't want to go to the DMV due to past bad experiences, must I?[NEWLINE]agent: The replacement or transfer personalized plates is not done at the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Oh good. And if I want to park my car and not use it, can I get my money back for my custom plates until I use it?[NEWLINE]agent: In that case, the online custom plate order system can not give you credit for the custom plate fees you have already paid on your current registration.[NEWLINE]user: It sounds like I can get it though, who gives the credit?[NEWLINE]agent: Yes the Custom Plates Unit can give you credit.[NEWLINE][BOUNDARY][NEWLINE]user: How much is a picture plate per year?
user: hello I need information about how to replace or transfer custom plates[NEWLINE]agent: want to know How do I replace or transfer personalized plates?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Want to know if you can replace custom plates that are old or damaged?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Want to know if you can replace the custom plates I have now with different custom plates or plates with custom images?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: You have a custom image plate and want to replace it with a different image plate. and want to keep your current custom combination and use it on your new imaging plate?[NEWLINE]user: Yes[NEWLINE]agent: yes, if the plate category you want allows custom combinations that contain the number of characters on your current plates
user: hello I need information about how to replace or transfer custom plates[NEWLINE]agent: want to know How do I replace or transfer personalized plates?[NEWLINE]user: Yes[NEWLINE]agent: There are a variety of circumstances under which you can replace or transfer custom plates.[NEWLINE][BOUNDARY][NEWLINE]user: Can I replace custom plates that are old or damaged?[NEWLINE]agent: Yes, you must call the Personalized Plate Unit at 1 - 518 - 402 - 4838. Hours of operation are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: And how do I do with the plates of a vehicle bought by a private?[NEWLINE]agent: In that case ask the DMV to transfer your custom license plates when you register the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: If I remove a vehicle from the road, can I keep my personalized license plates?[NEWLINE]agent: Yes. You can store your personalized dishes in most DMV offices.[NEWLINE][BOUNDARY][NEWLINE]user: And can I replace it just because they are old?[NEWLINE]agent: Yes, to replace your custom plates that are old or damaged, you must call the Custom Plate Unit at 1 - 518 - 402 - 4838.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?
user: hello I need information about how to replace or transfer custom plates[NEWLINE]agent: want to know How do I replace or transfer personalized plates?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Want to know if you can replace custom plates that are old or damaged?[NEWLINE]user: Yes[NEWLINE]agent: Yes, you must call the Personalized Plate Unit at 1 - 518 - 402 - 4838. Hours of operation are 8:00 a.m. at 4:00 p.m., Monday through Friday.[NEWLINE]agent: Do you know that you must pay a fee?[NEWLINE]user: Yes[NEWLINE]agent: To know the rate you must call the Personalized Plate Unit at 1 - 518 - 402 - 4838.[NEWLINE][BOUNDARY][NEWLINE]user: and can I replace by mail?[NEWLINE]agent: You cannot replace or transfer custom license plates by mail.[NEWLINE][BOUNDARY][NEWLINE]user: If you buy the vehicle from a private person?