elplaguister/DTS_session_datasets huggingface dataset:
user: Hello I need information about Should I add these icons to my DMV photo document?[NEWLINE]agent: do not[NEWLINE]agent: and is the icons optional?[NEWLINE]user: yes i want to know[NEWLINE]agent: Most icons are optional to have the icons displayed on your New York State DMV photo document. However, you must have the Lifetime Empire passport on your New York State DMV photo document; there will be no other proof that you have this credential.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring to the New York State DMV office to show as proof of my lifetime sports / recreation license, privilege, or certification?[NEWLINE]agent: Bring to the New York State DMV office the original sports license, privilege or certification document issued to you by the New York State Office of Parks, Recreation and Historic Conservation or the New York State Department of Environmental Conservation and a completed Permit Application, Driver's License or Driverless Identification Card pdf MV-44.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent:  www.dec.ny.gov[NEWLINE][BOUNDARY][NEWLINE]user: Can I remove these icons from my DMV photo document?[NEWLINE]agent: Yes. You can contact the Parks or DEC agency that issued the lifetime license, privilege, or credential to request that they notify DMV to remove the icons. There are no fees associated with these requests.[NEWLINE]agent: What should I do When removing icons through a visit to a DMV office?
user: do I need to have icons on my license?[NEWLINE]agent: No, for most of the icons it is optional to have the icons displayed on your NY State DMV photo document.[NEWLINE]agent: Do you have icons displayed on your NY State DMV photo document?[NEWLINE]user: no, can I ask something else[NEWLINE][BOUNDARY][NEWLINE]user: how can I get a boating safety icon?[NEWLINE]agent: You need to bring your Boating Safety Certificate issued by NY State OPRHP, the United States Coast Guard, the Power Squadron or the United States Sailing Association.[NEWLINE][BOUNDARY][NEWLINE]user: where do I complain if my license with icons hasn't come in?[NEWLINE]agent: Has it been more than 2 weeks since you requested your photo document with DEC or Parks?[NEWLINE]user: I think it has been 3 weeks.[NEWLINE]agent: You should contact the agency where you placed the order.[NEWLINE][BOUNDARY][NEWLINE]user: can I have my lifetime sporting stuff added to my license?[NEWLINE]agent: You can request the icons be added to your DMV photo document in two ways ; online using the New York State website or by visiting a NY State Department of Motor Vehicles office and presenting the required proof.[NEWLINE][BOUNDARY][NEWLINE]user: could I also have an icon removed if I don't want it on there anymore?
user: Am I required to have the adventure icons added to my DMV photo document?[NEWLINE]agent: It is optional, not a requirement to have the icons displayed on your NY State DMV photo document.[NEWLINE]agent: Would you like to have the icons on your DMV photo document?[NEWLINE]user: I was asking whether the icons were optional to have or if they were required.[NEWLINE]agent: You must have the Lifetime Empire Passport displayed on you NY State DMV photo document as it is the only proof that you have this credential.  The other icons are indeed optional.[NEWLINE][BOUNDARY][NEWLINE]user: What if I do not receive my new photo document with the icons if I do choose to have them added after I complete my boating safety certificate?[NEWLINE]agent: If it has been more than two weeks since you requested your photo document with DEC or Parks, you can contact Parks through their website - www.parks.ny.gov.[NEWLINE][BOUNDARY][NEWLINE]user: How long should it actually take to get my new photo document with the icons added onto it?[NEWLINE]agent: If you paid the fee to request the icons be added to your photo document you can get them immediately.[NEWLINE]user: What is the fee to have the icons added to a non-driver identification card?[NEWLINE]agent: Did you opt to have the icons printed at your next document renewal?
user: About how much time does it take to get my new photo document with the icons?[NEWLINE]agent: Did you paid the fee to request the icons be added the photo document immediately?[NEWLINE]user: No I haven't paid the fee yet.[NEWLINE]agent: Did you opt to have the icons printed at your next document renewal?[NEWLINE]user: No, I did not opt to have the icons printed at my next document renewal.[NEWLINE][BOUNDARY][NEWLINE]user: How much does it cost to have the icons added prior to renewal?[NEWLINE]agent: You would have to pay $12.50 for driver licenses/permits and $5 for non-driver id cards.[NEWLINE][BOUNDARY][NEWLINE]user: What can I add icons for?[NEWLINE]agent: You can add icons for lifetime licenses/privileges/certifications such as Sportsman, Boating Safety, Small/Big Game, Fishing, Bow Hunting, Muzzle Loading, Trapping, and Empire Passport; annual licenses cannot be added.[NEWLINE][BOUNDARY][NEWLINE]user: Would I be able to get the icons removed if I do not want them any more?
user: I need to have an adventure license icon removed from my Driver License.[NEWLINE]agent: You will need to contact the agency, Parks, or DEC that issued the lifetime license, privilege, or credential and request that they notify DMV to remove the icon.[NEWLINE]agent: Will you be doing this through a visit at a DMV office?[NEWLINE]user: Yes. I probably will be.[NEWLINE]agent: In that case, you will be charged an amendment fee as required by the Vehicle and Traffic Law. It will be $12.50 for driver licenses or permits and $5.00 for ID cards.[NEWLINE][BOUNDARY][NEWLINE]user: How do I have an icon added to my driver license?[NEWLINE]agent: You have two options to accomplish this. You can go online to the New York State website or visit a New York State DMV office and present the required proof.[NEWLINE][BOUNDARY][NEWLINE]user: After I have the icon added, how long will it take to get my new Driver License with the added icon?[NEWLINE]agent: Did you pay the fee to request the icon be added to your driver license immediately?[NEWLINE]user: No, I didn't.[NEWLINE]agent: Did you opt to have the icon put on your driver license when you renew it?
user: Hello I need information about paying the suspension termination fee[NEWLINE]agent: A suspension means that your driver's license or driving privilege is taken away for a period of time before it is returned.[NEWLINE]user: and how many types of suspensions are there?[NEWLINE]agent: There are two types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: and for what reasons do they suspend?[NEWLINE]agent: Common reasons for definitive suspensions are  did not have automobile liability insurance  have been convicted of an alcohol or drug influence cargo driving[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what questions do you commonly ask?[NEWLINE][BOUNDARY][NEWLINE]agent: Among them is Can I pay more than one definitive suspension online? you want the answer[NEWLINE]user: Yes[NEWLINE]agent: well you can pay up to 10 suspension termination fees in one day[NEWLINE][BOUNDARY][NEWLINE]user: and can you pay by mail?[NEWLINE]agent: In some cases, you can pay by mail.[NEWLINE][BOUNDARY][NEWLINE]user: What is the price of a deficit suspension?[NEWLINE]agent: The suspension termination fee for a final suspension is currently $ 50 2, unless the suspension was for violating New York State's zero tolerance alcohol law[NEWLINE][BOUNDARY][NEWLINE]user: I would be mailed the license if I have a CDL 7 commercial driver's license...
user: Hello I need information about Payment of termination fee for suspension[NEWLINE]agent: A suspension means that your driver's license or driving privilege is taken away for a period of time before it is returned. There are two types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: If the effective date of your suspension order is before July 6, 2009, what proceeds?[NEWLINE]agent: If the effective date of your suspension order is before July 6, 2009, the suspension termination fee is $ 25. An indefinite suspension means your driver's license or driving privilege was taken from you because you didn't do something..[NEWLINE]user: and how long will my license remain suspended?[NEWLINE]agent: Your driver's license or driving privilege will remain suspended until you comply with the instructions in your suspension order.[NEWLINE][BOUNDARY][NEWLINE]user: and where can I make this payment?[NEWLINE]agent: You can pay the suspension termination fee at the office or offices shown in your suspension order.[NEWLINE][BOUNDARY][NEWLINE]user: and how many types of suspensions are there?[NEWLINE]agent: There are two types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: and can i pay by mail?[NEWLINE]agent: In some cases only, you can pay by mail.[NEWLINE]agent: Can you mail in the suspension termination fee?[NEWLINE]user: Yes
user: because you have to pay the suspension termination fee[NEWLINE]agent: A suspension means your driver license or privilege to drive is taken away for a period of time before it is returned. There are two types of suspensions[NEWLINE][BOUNDARY][NEWLINE]user: which is a Definite suspension[NEWLINE]agent: A definite suspension has a clear beginning and end date. 1 The suspension termination fee for a definite suspension is currently $ 50 2, unless the suspension was for breaking the NYS Zero Tolerance alcohol law. The suspension termination fee for this offense is $ 100.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if my license was mailed?[NEWLINE]agent: You can check the status of your driver license and driving privilege online if you sign up for a MyDMV account  and use our MyLicense service. If you need proof that DMV removed your suspension, you can order a certified copy of your driving record[NEWLINE][BOUNDARY][NEWLINE]user: which is a Indefinite suspension[NEWLINE]agent: An indefinite suspension means you must do something such as answer a traffic ticket before the suspension can be cleared.[NEWLINE][BOUNDARY][NEWLINE]user:  How do I know if my license was mailed?[NEWLINE]agent:  Once you pay the suspension termination fee, wait for 3 business days after the suspension period ends and then use our Photo ID Document Mailing Status service[NEWLINE]agent: you have a definite suspension?[NEWLINE]user: not[NEWLINE]user: What else can I do to know if it was sent by mail
user: I need help with a license suspension[NEWLINE]agent: A suspension means your driver license is taken away for a period of time before it is returned.[NEWLINE][BOUNDARY][NEWLINE]user: I know what it means.  Now tell me how I can proof that my license is not suspended anymore?[NEWLINE]agent: You can order a certified copy of your driving record so you can proof that DMV removed your suspension,[NEWLINE][BOUNDARY][NEWLINE]user: how do I make the payment online?[NEWLINE]agent: You will need to provide your name or DMV ID Number from your NYS driver license, your date of birth and gender, and the last four digits of your Social Security Number.[NEWLINE][BOUNDARY][NEWLINE]user: how is my definite suspension different from the indefinite one?[NEWLINE]agent: A definite suspension has a clear beginning and end date.[NEWLINE][BOUNDARY][NEWLINE]user: can I pay the suspension fee by mail?[NEWLINE]agent: Yes, in some cases you can pay by mail.[NEWLINE]agent: Do you have your suspension order?[NEWLINE]user: yes
user: Hi. I'm searching some information related to how to pay a suspension fee.[NEWLINE]agent: Sure, no problem. A suspension means your driver license or privilege has be taken away for a period of time before it is returned.[NEWLINE][BOUNDARY][NEWLINE]user: Great. Can I pay this fee online, or I need to go in person to a office?[NEWLINE]agent: Yes, you can pay online. You just will need to provide your name or dmv id number client id number.[NEWLINE][BOUNDARY][NEWLINE]user: I can pay the suspension fee before the suspension period is over, right?[NEWLINE]agent: Yes, you can do do that. Once is done, we will send your license within 3 business days after the suspension period ends.[NEWLINE][BOUNDARY][NEWLINE]user: Great. In case I got troubles paying online, can I send the money by mail too?[NEWLINE]agent: Yes, in some cases you can do that.[NEWLINE]agent: Have you  checked out if your suspension termination fee can be mailed?[NEWLINE]user: Yes, it seems like I can mail it, if I need to.[NEWLINE]agent: If hat's the case, you only need to find the instructions on your suspension order.[NEWLINE][BOUNDARY][NEWLINE]user: Once this suspension is over, I won't have any other kind of suspension problem with my driver license, right?
user: Hello I need information about Suspension Termination Fee Payment[NEWLINE]agent: A suspension means that your driver's license or driving privilege is taken away from you for a period of time before it is returned. There are two types of suspensions[NEWLINE][BOUNDARY][NEWLINE]user: And after I pay, will my license be restored?[NEWLINE]agent: Your payment does not guarantee that we will restore your driver's license. There may be other problems with your registration. It is your responsibility to know if your driver's license or driving privilege is valid before driving a motor vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: and what is a definitive suspension?[NEWLINE]agent: A final suspension has a clear start and end date. The suspension termination fee for a definitive suspension is currently $ 50 2, unless the suspension was for violating New York State's zero tolerance alcohol law.s The suspension termination fee for this offense is $ 100.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if my license was mailed?[NEWLINE]agent: Once you pay the suspension termination fee, please wait 3 business days after the suspension period ends and then use our photo ID submission status service[NEWLINE]agent: do you have a definitive suspension?[NEWLINE]user: do not[NEWLINE]user: and how much must be paid if the effective date of your suspension order is before July 6, 2009?
user: Hello I need information about How to Pay Suspension Termination Fee[NEWLINE]agent: A suspension means that your driver's license or driving privilege is taken away from you for a period of time before it is returned. There are two types of suspensions.[NEWLINE]user: How many types of suspension are there?[NEWLINE]agent: There are two types of suspensions.[NEWLINE][BOUNDARY][NEWLINE]user: And what are some common questions that have been asked about this topic?[NEWLINE][BOUNDARY][NEWLINE]agent: one of the most common is Can I pay more than one definitive suspension online? Are you interested in knowing the answer?[NEWLINE]user: Yes[NEWLINE]agent: Yes. You can pay up to 10 suspension termination fees in one day.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to pay a final suspension online?[NEWLINE]agent: you must provide your name or DMV ID number Customer ID number for your New York State driver's license, learner's permit, or non-driver photo identification card, see the sample driver's license for your date of birth and sex[NEWLINE][BOUNDARY][NEWLINE]user: What is the main topic of this information?
user: how Pay suspension termination fee?[NEWLINE]agent: A suspension means your driver license or privilege to drive is taken away for a period of time before it is returned. There are two types of suspensions[NEWLINE][BOUNDARY][NEWLINE]user: how is he Pay online[NEWLINE]agent: How to pay a final suspension online?[NEWLINE]user: yes[NEWLINE]agent: your name or DMV ID Number Client ID Number from your NYS driver license, learner permit or non - driver photo ID card see sample driver license[NEWLINE][BOUNDARY][NEWLINE]user:  If i surrendered your license[NEWLINE]agent: DMV will mail you a new document, not the one you surrendered[NEWLINE]user: even when driving is not allowed[NEWLINE]agent: ou can not drive until the suspension period ends, you pay a suspension termination fee of $ 50 and have valid driver license.[NEWLINE]user: If i have a definite suspension
user: as I request at the DMV office if I also want to change to an enhanced or REAL ID[NEWLINE]agent:  If you have a Standard license and want to change to a REAL ID or Enhanced while adding your veteran status[NEWLINE]user: what else do i need to do?[NEWLINE][BOUNDARY][NEWLINE]user: how can i use the mail[NEWLINE]agent: Sends a completed Application for Permit, Driver License or Non - Driver ID Card pdf MV-44[NEWLINE]user: If you requested that the veteran indicator be added to your non-driver license, permit, or identification and you were charged a document fee[NEWLINE]agent:  you are entitled to a refund for the fee[NEWLINE][BOUNDARY][NEWLINE]user: if I am a qualified US military veteran who was honorably discharged I can get[NEWLINE]agent: you can have the word " Veteran " printed on the upper left hand of your photo document. There is no additional fee for the veteran status designation on your document, but all regular transaction fees will apply[NEWLINE][BOUNDARY][NEWLINE]user: if i need a refund[NEWLINE]agent: A law has been enacted that permits us to refund a fee paid by a veteran in order to place a veteran indicator on their DMV document. You do n't need to request a refund or visit a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: what are the crosses to demonstrate an honorable discharge
user: I'm a veteran and I need information about obtaining a REAL ID license.[NEWLINE]agent: Have you yet applied for a REAL ID?[NEWLINE]user: No, I haven't yet.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have to pay to have the Veteran indicator added to my license?[NEWLINE]agent: No, you are not required to pay a fee. If, by chance, you are charged a document fee, you are entitled to a refund.[NEWLINE][BOUNDARY][NEWLINE]user: Can I change my license to a REAL ID and add my veteran status online?[NEWLINE]agent: No, this has to be done at a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm charged the fee for putting my veteran status on my license, how do I get the refund?[NEWLINE]agent: If you are charged a fee, you will receive a letter and a refund check from NY state.[NEWLINE][BOUNDARY][NEWLINE]user: Where will the veteran indicator be placed on my license?
user: How do I send the application for Veteran status designation by mail?[NEWLINE]agent: You would have to send a completed Application for Permit, driver license or non-driver ID card.[NEWLINE]agent: Did you apply to have the Veteran Indicator added to your license, permit or non-driver ID and charged a document fee?[NEWLINE]user: No, I was not charged a document fee.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to change my standard license to a REAL ID while adding my veteran status?[NEWLINE]agent: You would have to come into a DMV office for that change.[NEWLINE]user: Is there any guides that could help me for what I need to bring with me to DMV office?[NEWLINE]agent: Yes this guide will help you with the proofs of identification you need and also bring your proof of honorable discharge original or photocopies.[NEWLINE][BOUNDARY][NEWLINE]user: What type of discharge form do I need if discharged before January 1, 1950?[NEWLINE]agent: You would need an Honorable Discharge form WD AGO 53, 55, 53-55, or NAVPERS 553, or NAVMC 78PD or NAVCG553, or Enlisted Seperation Paper.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find my proofs?
user: Hello, I would like to know if I must submit proof of an honorable discharge to submit an application?[NEWLINE]agent: want to know what the acceptable tests are?[NEWLINE][BOUNDARY][NEWLINE]user: and can i request by mail?[NEWLINE]agent: of course you can Submit a full Permit Application, Driver's License or Driverless ID card pdf MV-44[NEWLINE]agent: When requesting your veteran indicator, was I charged a fee?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I was discharged before January 1, 1950?[NEWLINE]agent: use an honorable discharge form WD AGO 53, WD AGO 55, WD AGO 53 - 55, NAVPERS 553, NAVMC 78PD or NAVCG 553, or an "Enlisted Separation Document[NEWLINE]user: and why is my document not improved?[NEWLINE]agent: If your license or permit was issued before October 30, 2017 and is not Enhanced, you have a Standard document.[NEWLINE][BOUNDARY][NEWLINE]user: And what should I do to change it to improved?
user: I want to get an ID card that has the word VETERAN on it, so what do I have to show to let you know I'm a veteran?[NEWLINE]agent: We accept a U.S. Department of Defense Form DD-214 that indicates an honorable discharge.  If you don't have one I can tell you what other documents we accept as proof.[NEWLINE][BOUNDARY][NEWLINE]user: will I have to keep proving my service everytime I have to do business with the DMV?[NEWLINE]agent: After you receive the veteran designation, it will automatically be on all of your future DMV documents when you replace or renew.[NEWLINE][BOUNDARY][NEWLINE]user: what is the refund fee we get that I heard about?[NEWLINE]agent: It might be the one about applying to have the Veteran Indicator added to your license, permit or non-driver ID and if you were charged a document fee, you are entitled to get a refund for the fee[NEWLINE][BOUNDARY][NEWLINE]user: Do all these new IDs and licenses have rules on how they can be used when crossing the border into Canada?[NEWLINE]agent: Yes, you can learn more about Enhanced, REAL ID and Standard documents on our site. I can link you to our page so you learn more about U.S. Border Crossing from Canada, Mexico and some Caribbean countries[NEWLINE][BOUNDARY][NEWLINE]user: can I do my new ID online if I want both the new real ID and the word VETERAN printed on it?[NEWLINE]agent: Do you have a Standard license and want to change to a REAL ID or Enhanced ID  and also add your veteran status?[NEWLINE]user: yes
user: I want help with the new IDs and I want 'veteran' added to it[NEWLINE]agent: Okay, so you have a Standard license and want to change to a REAL ID or Enhanced license and you want to add your veteran status?[NEWLINE]user: I don't have a drivers license just an ID[NEWLINE][BOUNDARY][NEWLINE]user: Do we get a refund for the fee you charge when we get our license?[NEWLINE]agent: Yes, if you applied to have the Veteran Indicator added to your license and were charged a document fee, you are entitled to a refund for the fee.[NEWLINE]user: So you charge us then we submit a request for a refund?[NEWLINE]agent: You won't need to request a refund.  Each eligible customer will get a letter and refund check from New York State.[NEWLINE][BOUNDARY][NEWLINE]user: can I use an NA form 13038 to prove I'm a veteran so I can get my veteran license?[NEWLINE]agent: Yes, we accept a Certification of Military Service, NA FORM 13038, that indicates a discharge that is either "honorable"  or "under honorable conditions" as proof.[NEWLINE][BOUNDARY][NEWLINE]user: why are you giving refunds on the license fees?
user: I want to get more information before I go to the DMV and get the Veteran label on my new license[NEWLINE]agent: Do you have a Standard license and want to change to a REAL ID or Enhanced while adding your veteran status?[NEWLINE]user: no, don't need the enhanced or real anything I just want a license that has the veteran label on it[NEWLINE][BOUNDARY][NEWLINE]user: and I want to know who you are giving refunds to for the veteran licenses, can I get one?[NEWLINE]agent: If you applied to have the Veteran Indicator added to your license, permit or non-driver ID and were charged a document fee, you are entitled to a refund for the fee[NEWLINE]user: did you overcharge them and are now giving refunds?[NEWLINE]agent: A law has been enacted that permits us to refund a fee paid by a veteran when they had a veteran indicator placed on their DMV document.[NEWLINE][BOUNDARY][NEWLINE]user: how do I know if my license is standard, enhanced, or real ID?[NEWLINE]agent: If your license was issued before October 30, 2017 and is not Enhanced, you have a Standard document.[NEWLINE][BOUNDARY][NEWLINE]user: can I ask for the enhanced ID online?