elplaguister/DTS_session_datasets huggingface dataset:
user: Is it all possible for me to get a temporary HazMat endorsement before the background checks are completed?[NEWLINE]agent: On a good note the DMV will provide a CDL with the HazMat endorsement that is valid for 90 days; but we cannot issue one until the background checks are completed and approved.[NEWLINE][BOUNDARY][NEWLINE]user: When will I be notified of the results of my background check?[NEWLINE]agent: The Federal Transportation and Security Admininstration or TSA will notify you by mail with the results of the background check.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know if my application has been approved or disapproved?[NEWLINE]agent: We will mail you your approval along with how to go to the DMV office and obtain a CDL with the HazMat endorsement and your CDL will display the expiration date of your HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: Where would I mail the completed form and a copy of legal status?[NEWLINE]agent: You can mail your form and legal status to HazMat UnitNYS DMV6 Empire State Plaza, Albany, NY 12228, NY 12228.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am not able to pass the written test or the background checks?[NEWLINE]agent: Did you pass the written test and background checks?[NEWLINE]user: Yes, I passed the written test and background checks.[NEWLINE]agent: That is great because if you didn't the DMV would issue your CDL without the HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the background checks are not complete and approved before endorsement expires?
user: Hello, I would like to know if I can get a temporary HazMat endorsement before the background checks are completed?[NEWLINE]agent: No. We cannot issue the HazMat endorsement until the background checks are completed and approved.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail the written exam or background checks?[NEWLINE]agent: you have not passed the written test?[NEWLINE]user: yes, I could not approve[NEWLINE]agent: If you fail the written test or background checks, the DMV will issue a CDL that does not have a HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: When should I apply?[NEWLINE]agent: The rules require that the applicant be fingerprinted and that their U.S. citizenship or permanent legal presence in the United States be verified. You must answer 80% or more of the questions correctly to pass the exam. You can take the exam as many times as necessary until you pass the exam[NEWLINE][BOUNDARY][NEWLINE]user: And how can I take my fingerprint?[NEWLINE]agent: Fingerprints are done by appointment only. You must contact Identogo to select a fingerprint location and schedule an appointment.[NEWLINE][BOUNDARY][NEWLINE]user: and where do I request the results of the verifications?
user: Hi, I'd like to know what happens if I don't pass the written exam or the background checks?[NEWLINE]agent: Do you want to know what the DMV will do if you fail the written test or background checks?[NEWLINE]user: Yes[NEWLINE]agent: If you fail the written test or background checks, the DMV will issue a CDL that does not have a HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything that can disqualify me for a HazMat endorsement?[NEWLINE]agent: Yes, under federal law, the TSA of the Federal Transportation Safety Administration may disqualify you from being authorized to carry hazardous materials if[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a hazardous materials endorsement (HazMat)?[NEWLINE]agent: You must first have a CDL to apply for the HazMat endorsement. A driver with a New York State CDL license must have an "H" or "X" HazMat approval to operate commercial vehicles carrying hazardous materials. Read the CDL CDL-10 Handbook, the CDL-11 Hazardous Materials Handbook pdf and the Driver's License Class Descriptions pdf MV-500C for more information.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know if my application has been approved or not?[NEWLINE]agent: We will send you an approval notice along with instructions to go to a DMV office to obtain a CDL backed by HazMat. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement. The endorsement is valid for five years.[NEWLINE]user: What do I need to do to start background checks?
user: Hi, I'd like to know what happens if I don't pass the written exam or the background checks?[NEWLINE]agent: I don't pass the written test or background checks?[NEWLINE]user: if it is true do not pass the test[NEWLINE]agent: If you fail the written test or background checks, the DMV will issue a CDL that does not have a HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: And how will I know if my application has been approved or not?[NEWLINE]agent: We will send you an approval notice along with instructions to go to a DMV office to obtain a CDL backed by HazMat. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement.[NEWLINE]user: What is needed to start background checks?[NEWLINE]agent: To initiate background checks, the rules require that the applicant be fingerprinted and that their U.S. citizenship or permanent legal presence in the United States be verified.[NEWLINE]user: and how many opportunities do I have to take the exam?[NEWLINE]agent: You can take the exam as many times as necessary until you pass the exam[NEWLINE]user: How will I know if my application has been approved or not?[NEWLINE]agent: We will send you an approval notice along with instructions to go to a DMV office to obtain a CDL backed by HazMat. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement. The endorsement is valid for five years.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything that can disqualify me for a HazMat endorsement?
user: What if I do not pass the written test or the background checks?[NEWLINE]agent: you do not pass the written test or the background checks?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: How will I know whether or not my application has been approved?[NEWLINE]agent: We will mail you notification of approval along with instructions to go into a DMV office to obtain a CDL with the HazMat endorsement. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement.[NEWLINE]user: How long is it valid for?[NEWLINE]agent: The endorsement is valid for five years[NEWLINE][BOUNDARY][NEWLINE]user: if I don't pass the written test or the background checks[NEWLINE]agent:  the DMV will issue a CDL that does not have a HazMat endorsement[NEWLINE][BOUNDARY][NEWLINE]user: How do I provide my fingerprints for background checks?[NEWLINE]agent:  Fingerprinting is done by appointment only. You must contact Identogo to select a fingerprinting location and schedule an appointment. Visit https://uenroll.identogo.com or by calling 1 - 877 - 472 - 6915.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I send the completed HazMat form?[NEWLINE]agent: HazMat UnitNYS DMV6 Empire State PlazaAlbany, NY 12228[NEWLINE][BOUNDARY][NEWLINE]user: how initiate background checks?
user: Hi, I'd like to know if I can get a temporary HazMat endorsement before the background checks are completed?[NEWLINE]agent: No. We cannot issue the HazMat endorsement until the background checks are completed and approved.[NEWLINE][BOUNDARY][NEWLINE]user: How will I know if my application has been approved or not?[NEWLINE]agent: We will send you an approval notice along with instructions to go to a DMV office to obtain a CDL backed by HazMat. Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement. The endorsement is valid for five years.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail the written exam or background checks?[NEWLINE]agent: want to know what happens if you fail the written test?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: under what circumstances is endorsement possible?[NEWLINE]agent: We cannot issue the HazMat endorsement until the background checks are completed and approved. The DMV will provide a CDL with the HazMat endorsement that is valid for 90 days only if you applied to renew a current New York State CDL with a HazMat endorsement[NEWLINE][BOUNDARY][NEWLINE]user: and what is required to initiate background checks?
user: I've been wondering what happens if I fail the written tests. Can you explain this, please?[NEWLINE]agent: Sure. Have you failed a written test or the background checks?[NEWLINE]user: Yes, unfortunately.[NEWLINE]agent: In that case the DMV will issue a CDL that does not have a HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: What do I have to do to pass the test? Can I repeat it?[NEWLINE]agent: You must answer 80 % or more of the questions correctly to pass the test. You can take the test as many times as necessary until you pass the test.[NEWLINE][BOUNDARY][NEWLINE]user: How long do background checks usually take?[NEWLINE]agent: It normally takes at least 30 days from the date you submit your fingerprints to complete the background check. However, the time period can be longer than 30 days.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. And how can I prepare myself for the HazMat test?[NEWLINE]agent: You can study the hazardous materials section of the NYS Commercial Driver License Manual (CDL-10), or study the Hazardous Materials Manual (CDL-11).[NEWLINE][BOUNDARY][NEWLINE]user: Will do. I have one final question about fingerprinting though. Can I just come in for fingerprinting or how does it work?
user: I have a query in relation to getting a temporary HazMat endorsement. Is there any way I can get this temporary endorsement before background checks have been completed?[NEWLINE]agent: Unfortunately, we cannot issue any HazMat endorsement until all of our background checks have been completed and are approved. A CDL is provided by the DMV with the necessary HazMat endorsement[NEWLINE]user: Because it takes so long to get the temporary endorsement and due to the fact that I need this temporary HazMat endorsement urgently, is there anything I can do in the meantime?[NEWLINE]agent: As I have just mentioned, we are unable to provide you with a temporary HazMat endorsement before background checks are completed[NEWLINE][BOUNDARY][NEWLINE]user: What is the exact waiting time for background checks to be completed when waiting for a temporary HazMat endorsement?[NEWLINE]agent: Usually, background checks take 30 days from the date that your fingerprints were submitted. It can happen, however, that this may take longer than 30 days[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way to get a temporary HazMat endorsement issued by the DMV?[NEWLINE]agent: null[NEWLINE][BOUNDARY][NEWLINE]user: Is there a written test that needs to be taken in order to get a Hazmat endorsement?[NEWLINE]agent: Yes, there is a written test that must be passed. You must pay the $5.00 written test fee at your nearest DMV office and take the test[NEWLINE][BOUNDARY][NEWLINE]user: What happens in a situation where I don't pass the written test or the background checks carried out on me are not satisfactory?[NEWLINE]agent: Have you recently been advised that you did not pass the written test or the background checks?
user: Hello I need information about my rights since a DMV complaint has been filed against me[NEWLINE]agent: a Protected the license, registration or certification of your installation?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if a complaint is filed against me?[NEWLINE]agent: You must first know that the New York State Department of Motor Vehicles regulates all repair shops, inspection stations, dealers, vehicle dismantlers, and other related businesses in New York State.[NEWLINE]user: What do I have to do to be able to legally operate as a business?[NEWLINE]agent: You must register with the DMV. Once your application is approved you will receive a certificate from the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What if I choose to appeal?[NEWLINE]agent: If you choose to appeal, you have 60 days from the date of the administrative judge's decision to file the Administrative Appeal Form [2] AA-33A, which must be accompanied by the applicable filing fee.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I lose my license?[NEWLINE]agent: The license, registration or certification of your facility allows you to operate in New York State. Complaints filed and charges filed against you may result in the loss of your privilege to operate as a business in New York State.[NEWLINE][BOUNDARY][NEWLINE]user: and why ALJ only imposes civil penalties?
user: what are my rights if a complaint or other DMV charges have been filed against me[NEWLINE]agent: have the license, registration or certification of your installation[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: If I pay my fine and / or penalty or fulfill my applicable suspension period?[NEWLINE]agent:  you will be back in business after complete compliance[NEWLINE][BOUNDARY][NEWLINE]user: What to do if a complaint is filed against me[NEWLINE]agent: The New York State Department of Motor Vehicles regulates all Repair Shops, Inspection Stations, Dealers, Vehicle Dismantlers and other related businesses in NYS[NEWLINE][BOUNDARY][NEWLINE]user: what is the result of the hearing,[NEWLINE]agent: the ALJ may sustain some, all, or none of the charges. There may be no action, a warning, the imposition of a suspension, revocation, and/or civil penalties[NEWLINE][BOUNDARY][NEWLINE]user:  Avoid Losing Your Facility License, Registration or Certification[NEWLINE]agent:  Your facility license, registration or certification enables you to operate in NYS. Complaints filed and charges brought against you can result in the loss of your privilege to operate as a business in NYS.[NEWLINE]user: Complaints filed and charges brought against you can result in the loss of your privilege to operate as a business in NYS
user: Hi there. Good day. I want to know if a complaint are filed against me.[NEWLINE]agent: Do you have a facility license, registration or certification?[NEWLINE]user: No, not really.[NEWLINE][BOUNDARY][NEWLINE]agent: O.K., no problem. do you have a complain filed against you right now?[NEWLINE]user: No, as far as I know.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know the complaint process?[NEWLINE]user: No, I don't know how to do with that.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you interested into know about the hearing process?[NEWLINE]user: Not right now, thank you.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to have more information regarding to how to avoid losing your facility license, registration or certification?
user: What are my rights if a complaint or other DMV charges have been filed against you?[NEWLINE]agent: Do you want to protect your installation license, registration or certification?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: want to know what to do if a complaint is filed against you?[NEWLINE]user: yes[NEWLINE]agent: The New York State Department of Motor Vehicles regulates all Repair Shops, Inspection Stations, Dealers, Vehicle Dismantlers and other related businesses in NYS[NEWLINE]agent: Do you want to know what to do to legally operate as such a business?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If the complaint is not resolved with the CSR?[NEWLINE]agent: the case will be sent to an Automotive Facilities Inspector AFI for a formal investigation[NEWLINE]user: How is the AFI complaint process?
user: What are my rights if a complaint or other DMV charges have been filed against you?[NEWLINE]agent: Do you want to protect your installation license, registration or certification?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: how is the complaint process[NEWLINE]agent: a hearing must be held first[NEWLINE][BOUNDARY][NEWLINE]user: If I choose to appeal[NEWLINE]agent: you have 60 days from the date of the ALJs decision to file the Administrative Appeal Form [ 2 ] AA-33A, which must be accompanied by the appropriate filing fee[NEWLINE]user: what is the result of the hearing[NEWLINE]agent: the ALJ may sustain some, all, or none of the charges. There may be no action, a warning, the imposition of a suspension, revocation, and/or civil penalties[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: he result of the hearing may be no action, a civil penalty, and/or a suspension or revocation of your ability to operate as a vehicle related business in NYS. You may also be offered the opportunity to pay restitution to the consumer in lieu of the fines and/or penalties, or to have the penalty reduced[NEWLINE][BOUNDARY][NEWLINE]user:  is the result of the hearing
user: Good morning. I was interested into know if i have any rights or resources available in case i'm against a complaint?[NEWLINE]agent: Sure, you have a few of those. First, Are you looking for information to protect your facility license, registration or certification?[NEWLINE]user: No, nothing like that.[NEWLINE][BOUNDARY][NEWLINE]agent: Then, could be possible you're interested in knowing what to do in case a complaint is filed against you, then?[NEWLINE]user: That could be, but no, sorry.[NEWLINE][BOUNDARY][NEWLINE]agent: It looks like you already got some info then. Lets see, Do you want to know about the complaint process?[NEWLINE]user: No, is not like that at all. What else you have?[NEWLINE][BOUNDARY][NEWLINE]agent: Well, is by any chance that you are looking for information about the hearing process after the complaint filing?[NEWLINE]user: Yeah, that's it, that's what i'm looking for. Wow, i thought i was going empty handed.[NEWLINE]agent: All right. For the hearing process, you can hire an attorney and to bring that attorney to your hearing. In that regard, you must know that the DMV would be the petitioner in this case and the complainant may be a witness for this case.[NEWLINE]agent: Do you want to know what could happen on the results?[NEWLINE]user: Yes, please, it would be useful for future reference.[NEWLINE]agent: Good, The cause's judge may sustain al, or none of the charges. It could be no action, a warning, imposition of suspension, revocation or civil penalties.[NEWLINE]user: And if i have to pay something?
user: what are my rights if a complaint or other DMV charges have been filed against me[NEWLINE]agent: Do you want to protect your installation, registration or certification license?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: What to do if a complaint is filed against me?[NEWLINE]agent: he New York State Department of Motor Vehicles regulates all Repair Shops, Inspection Stations, Dealers, Vehicle Dismantlers and other related businesses in NYS[NEWLINE]user: how to legally operate as such a business[NEWLINE]agent: you must register with DMV. Once your application is approveds you will receive a certificate from DMV[NEWLINE]user: I need more information[NEWLINE]agent: you will receive a certificate from DMV[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent:  Return to DMV Publications[NEWLINE][BOUNDARY][NEWLINE]user: if i pay my fine and/or penalty or serve out period of suspension[NEWLINE]agent:  you will be back in business after complete compliance[NEWLINE][BOUNDARY][NEWLINE]user: how to protect my business?
user: we got a complaint against our shop and want help[NEWLINE]agent: Would you like to know how to Protect Your Facility License, Registration or Certification?[NEWLINE]user: no we want help with a complaint[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know the who and what when a complaint is filed against you?[NEWLINE]user: yes[NEWLINE]agent: The New York State Department of Motor Vehicles regulates all repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses in NYS.  They will be be involved in this matter.[NEWLINE]agent: Are you set to legally operate as a business?[NEWLINE]user: Yes, I hope so. we took care of all of that stuff already[NEWLINE]agent: So it is taken care of because to legally operate you must register with DMV.[NEWLINE]user: and then we get a certificate???[NEWLINE]agent: Yes, once your application is approved you will receive a certificate from DMV[NEWLINE][BOUNDARY][NEWLINE]user: who is the commissioner now?
user: How can I request benefits?[NEWLINE]agent: To do it you must send  Original installation request pdf VS-1v[NEWLINE][BOUNDARY][NEWLINE]user: and do I need to have a Zoning Test?[NEWLINE]agent: don't you have proof of zoning?[NEWLINE]user: Yes[NEWLINE]agent: ok if someone doesn't have proof of zoning, they shouldn't submit an application with the DMV yet![NEWLINE][BOUNDARY][NEWLINE]user: and must have proof of trade name?[NEWLINE]agent: do you have your trade name proof?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: Click here for more information on workers' compensation insurance[NEWLINE][BOUNDARY][NEWLINE]user: and where can I get the authority certificate and sales tax identification number?
user: How do I apply to open a repair shop in New York State?[NEWLINE]agent: you must submit Original Facility Application and show proof you have permission to use the property from the owner with a notarized statement.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have proof of zoning?[NEWLINE]user: No, I do not have proof of zoning.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a Certificate of Authority?[NEWLINE]user: No, at this time I do not have Certificate of Authority.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you happen to have the Proof of Business Name?[NEWLINE]user: yes, I have proof of business name.[NEWLINE]agent: do you know what to do if you don't have proof of business name yet?[NEWLINE]user: No, I am not sure what to do in that situation.[NEWLINE]user: Would I not submit my application with DMV if I do not have business name?
user: Hi, can you tell me how can I request?[NEWLINE]agent: You must sendOriginal installation request pdf VS-1   that you have permission to use the property in the notarized statement location of the property owner company, lease may be contingent upon approval of the facilities, sub-lease with main contract, mortgage, deed or receipt of contribution receipt[NEWLINE][BOUNDARY][NEWLINE]user: should i have zoning proof?[NEWLINE]agent: don't have zoning proof?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I still do not have a Certificate of Authority?[NEWLINE]agent: If you don't already have your Certificate of Authority, don't submit an application with the DMV yet![NEWLINE][BOUNDARY][NEWLINE]user: What requirements must I meet if I want to become a New York State Registered Repair Shop?[NEWLINE]agent: you should   see the Regulations of the DMV Commissioner bodywork and bodywork repair workshop pdf CR-82 s  Download and Read Repair & Body Shop VS-145 Business Requirements PDF[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I still don't have my proof of Workers' Compensation Insurance?[NEWLINE]agent: If you don't already have proof of Workers' Compensation Insurance, don't submit an application to DMV yet![NEWLINE][BOUNDARY][NEWLINE]user: and where do i get the requirements?
user: and can i request by mail?[NEWLINE]agent: of course You must send a printed copy of your application, the associated documents and the fee[NEWLINE]agent: Do you want more information?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: and should i have a zoning test?[NEWLINE]agent: If you don't have proof of zoning, don't submit an application with the DMV yet![NEWLINE][BOUNDARY][NEWLINE]user: What happens after I send the application?[NEWLINE]agent: Once your application is complete and accurate, a repair shop record will be issued to you.[NEWLINE][BOUNDARY][NEWLINE]user: What information is there on the Official Repair Shop?[NEWLINE]agent: The DMV does not provide official posters for repair shops. You can buy these signs at various sign shops and automotive supply stores. Please refer to the Motor Vehicle Repair and Body Shop Regulation pdf CR-82 82.7 for specific requirements.[NEWLINE][BOUNDARY][NEWLINE]user: If I still don't have my proof of Workers' Compensation Insurance?