elplaguister/DTS_session_datasets huggingface dataset:
user: I am currently not receiving Social Security benefits[NEWLINE]agent: you don t get Social Security or SSI benefits yet but are planning to apply?[NEWLINE]user: not[NEWLINE]agent: you already have an account?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: Yes I am already receiving benefits?[NEWLINE]agent: The Direct Express card is a debit card you can use to access your benefits.  And you do n't need a bank account.[NEWLINE]user: What benefits do I have with the Direct Express card program[NEWLINE]agent: we deposit your federal benefit payment directly into your card account[NEWLINE]user: If i do n't have an account
user: yes I am already receiving SS benefit[NEWLINE]agent: you already receive Social Security or SSI benefits and you have a bank account?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If i don t get Social Security or SSI benefits yet but are planning to apply[NEWLINE]agent: tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit[NEWLINE][BOUNDARY][NEWLINE]user: can I use the card to make purchases, pay bills or get cash at thousands of locations?[NEWLINE]agent: yes, It s quick and easy to sign up for the card. Call the toll - free Direct Express hotline at 1 - 800 - 333 - 1795. Also, Social Security can help you sign up.[NEWLINE]user: If I do n't have an account[NEWLINE]agent: you must open an account before you can sign up for Direct Deposit[NEWLINE]user: what are the benefits of the card
user: Hey there, I need some assistance with my tax return.[NEWLINE]agent: Of course. Do you want to determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, thank you.[NEWLINE]agent: Are we using the 2017 tax year data for you?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: In that case, call us or visit any local Social Security office, if you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018. We'll update our records.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have only one medicare prescription drug coverage?[NEWLINE]agent: Then you'll pay an income-related monthly adjustment amount only on the benefit you have.[NEWLINE][BOUNDARY][NEWLINE]user: What if my income has gone down?[NEWLINE]agent: Has your income gone down due to any of the following situations, and does the change make a difference in the income level we consider?[NEWLINE]user: Yes, definitely.
user: I'm a bit confused and could use some guidance when it comes to my tax return. Can you help me?[NEWLINE]agent: Gladly. Do you wish to determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, I wanted to know something else.[NEWLINE]agent: Are we using your 2017 tax year data?[NEWLINE]user: Yes, you are.[NEWLINE]agent: If you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018, call us or visit any local Social Security office. We'll update our records.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Do my medicare premiums need to be adjusted?[NEWLINE]agent: Yes. The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare. Most people don t pay higher premiums.[NEWLINE][BOUNDARY][NEWLINE]user: What if I earn a lot less now? I mean, my income has significantly dropped due to the current crisis.[NEWLINE]agent: In that case you should contact us to explain that you have new information and may need a new decision about your income-related monthly adjustment amount.[NEWLINE][BOUNDARY][NEWLINE]user: I'll put that on my list. So what should I do if I have a limited income?
user: You can help me with some questions I have about my tax return.[NEWLINE]agent: Of course. Do you want to know how we determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, thank you.[NEWLINE]agent: Do we use the 2017 tax year data for you?[NEWLINE]user: Yes, I think so.[NEWLINE]agent: If you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018, call us or visit any local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: What about my monthly medicare premiums for 2020 if I'm single and filed an individual tax return?[NEWLINE]agent: Then the chart on our website applies to you.[NEWLINE][BOUNDARY][NEWLINE]user: If I give you current tax information, can you update your records?[NEWLINE]agent: Yes, we'll update our records.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if you determine that I'm a higher-income beneficiary?
user: Hello there, I came here to find more information regarding my tax return.[NEWLINE]agent: Do you want to know how we determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, thank you.[NEWLINE]agent: Do we use your 2017 tax year data?[NEWLINE]user: No, you use the most recent tax year data.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm affected by loss of income due to the current crisis?[NEWLINE]agent: Then we need to see documentation verifying the event and the reduction in your income.[NEWLINE][BOUNDARY][NEWLINE]user: I see, but this makes me curious. What if my income had increased instead?[NEWLINE]agent: In that case you'd pay an additional premium amount for Medicare Part B and Medicare prescription drug coverage. We call the additional amount the income-related monthly adjustment amount.[NEWLINE][BOUNDARY][NEWLINE]user: Makes sense. Well, what documentation should I bring along to verify my loss of income?
user: You could answer a few questions I have about my tax return. That'd be very kind.[NEWLINE]agent: Of course. Do you want to know how we determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, thank you.[NEWLINE]agent: Do we use the 2017 tax data for you?[NEWLINE]user: No, you have more recent tax data about me.[NEWLINE][BOUNDARY][NEWLINE]user: What if you determine that I'm a higher-income beneficiary?[NEWLINE]agent: Then you'll pay a larger percentage of the total cost of Part B based on the income you normally report to the Internal Revenue Service IRS.[NEWLINE][BOUNDARY][NEWLINE]user: What if I disagree with the MAGI amount from the IRS?[NEWLINE]agent: Then you must correct the information with the IRS.[NEWLINE][BOUNDARY][NEWLINE]user: Makes sense. Well, how high are the monthly part B premiums going to be?
user: Yes I would like to learn more about Medicare Premiums.[NEWLINE]agent: Are you wanting to apply for Medicare Part A or B?[NEWLINE]user: Yes Medicare Part A.[NEWLINE]agent: In that case please visit our webpage Medicare Resources.[NEWLINE][BOUNDARY][NEWLINE]user: How much must one earn to pay a regular premium?[NEWLINE]agent: If your income is below the limits described above, the law about paying higher premiums does not apply to you.[NEWLINE][BOUNDARY][NEWLINE]user: What does SHIP stand for and where can I find that info as pertaining to me?[NEWLINE]agent: SHIP stands for State Health Insurance Counseling and Assistance Program. You can find your local SHIP contact information in the back of your Medicare & You 2020 Handbook online or you can request it when you call.[NEWLINE]user: I think I would like to apply for prescription drug coverage, how is that done?[NEWLINE]agent: Please visit the Medicare website or call 1 - 800-MEDICARE 1 - 800 - 633 - 4227. Your State Health Insurance Counseling and Assistance Program SHIP also can help answer your Medicare questions.[NEWLINE]user: Do the SHIP people have answers for me?
user: What are tax returns used for when determining retirement?[NEWLINE]agent: Do you want to know how to determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, that is not what I need at this time.[NEWLINE]agent: Did you know we use the 2017 tax year data if you filed in 2018?[NEWLINE]user: Yes, I knew this.[NEWLINE]agent: Then let us know if you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018 and we can update your records.[NEWLINE][BOUNDARY][NEWLINE]user: What if my income has gone down?[NEWLINE]agent: Just contact us to explain that you have new information and may need a new decision about your income-related monthly adjustment amount.[NEWLINE][BOUNDARY][NEWLINE]user: What if I disagree with the decision you made about my adjustments?[NEWLINE]agent: You always have the right to appeal and the quickest and easiest way to file an appeal of your decision online.[NEWLINE]user: Do I need to file an appeal if I am requesting a new decision?
user: Hi, I need to know what is the monthly Medicare Premiums?[NEWLINE]agent: These premiums have an amount of $ 144.60.[NEWLINE]agent: It all depends on the tax return you made.[NEWLINE]user: Perfect, can you expand the information more?[NEWLINE][BOUNDARY][NEWLINE]user: What if you show up paying a higher amount for drug coverage?[NEWLINE]agent: You should contact the Centers for Medicare and Medicaid Services to make the appropriate corrections.[NEWLINE][BOUNDARY][NEWLINE]user: Perfect, can you give me more information on the subject?[NEWLINE]agent: What particular information do you need to know?[NEWLINE]user: Information related to income or to apply for Medicare Part A or B.[NEWLINE]agent: You can visit the Medicare Resources website to find information on the subject.[NEWLINE][BOUNDARY][NEWLINE]user: What if a separate tax return was filed if you ever lived with a person?
user: Hello, do I need information about the steps to file a tax return?[NEWLINE]agent: To carry out such a process, it is essential to know the monthly adjustment amounts related to income.[NEWLINE]user: How can such amounts be taken out?[NEWLINE]agent: For this purpose we use the data for the fiscal year.[NEWLINE]user: Can you expand that information more please?[NEWLINE]agent: It is important that you call or visit any local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: What does establishing the monthly adjustment amount consist of?[NEWLINE]agent: It consists of establishing the additional amount by adjusting the monthly income.[NEWLINE][BOUNDARY][NEWLINE]user: What if a federal tax return was filed?[NEWLINE]agent: You must submit a signed copy of the statement.[NEWLINE][BOUNDARY][NEWLINE]user: What would happen if you modified your tax return?
user: Steps to file taxes?[NEWLINE]agent: It is vital that you know the monthly adjustment amount related to 2020 income to make such a statement.[NEWLINE]user: How can I perform such calculations?[NEWLINE]agent: In certain cases we use data from fiscal year 2017 for this purpose.[NEWLINE]user: Can you expand that information more please?[NEWLINE][BOUNDARY][NEWLINE]user: Perfect.[NEWLINE]agent: It may happen that your income decreases, I am influencing the process.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information regarding the topic.[NEWLINE]agent: It is important that you visit Extra Help with your Medicare prescription drug costs for more information.[NEWLINE]user: Can I get Extra Help?
user: Good day. I would like to know how to contest a decision made by you, perhaps  you can enlighten me.[NEWLINE]agent: Do you disagree with the decision we made about your income-related monthly adjustment amounts?[NEWLINE]user: No, but I want to know my rights.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find more information about what Medicare covers?[NEWLINE]agent: You can visit the Medicare website, or call 1 - 800-MEDICARE 1 - 800 - 633 - 4227 ; TTY 1 - 877 - 486 - 2048. Your State Health Insurance Counseling and Assistance Program SHIP also can help answer your Medicare questions.[NEWLINE][BOUNDARY][NEWLINE]user: What if you have determined that I must pay a higher amount for Medicare prescription drug coverage?[NEWLINE]agent: Well, if you don't have this coverage, you must call the Centers for Medicare & Medicaid Services CMS at 1 - 800-MEDICARE 1 - 800 - 633 - 4227 ; TTY 1 - 877 - 486 - 2048 to make a correction. Social Security receives the information about your prescription drug coverage from CMS.[NEWLINE]user: I see. And what if I disagree with the MAGI amount received from the IRS?[NEWLINE]agent: In that case, you must correct the information with the IRS.[NEWLINE][BOUNDARY][NEWLINE]user: Fair enough. And what should I do if I received a settlement from my employer because of bankruptcy?
user: I want to contest a decision you made and need to know what to consider.[NEWLINE]agent: Do you disagree with the decision we made about your income-related monthly adjustment amounts?[NEWLINE]user: No, it's about another issue.[NEWLINE][BOUNDARY][NEWLINE]user: Look, can you just give me a link or something to more information?[NEWLINE]agent: Of course. Do you want more information about the income-related monthly adjustment amounts or to apply for Medicare Part A or B?[NEWLINE]user: No, nothing of that![NEWLINE][BOUNDARY][NEWLINE]user: Let me be more direct: what adjustments need to be done to my premium?[NEWLINE]agent: The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare. Most people don t pay higher premiums.[NEWLINE][BOUNDARY][NEWLINE]user: Finally we are making some progress. And what if I filed federal income tax return for the year in question?
user: Hello, I would like to know what to do If I do not agree with your decision[NEWLINE]agent: If you disagree with our decision about monthly adjustment amounts related to your income?[NEWLINE]user: no that's not the case[NEWLINE][BOUNDARY][NEWLINE]user: and how can i get new information?[NEWLINE]agent: Contact us to explain that you have new information and that you may need a new decision on your income related monthly adjustment amount.[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more information?[NEWLINE]agent: visit the Medicare website, or call 1 - 800-MEDICARE 1 - 800 - 633 - 4227; TTY 1-877-486-2048.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do? If I do not agree with the amount of MAGI we receive from the IRS[NEWLINE]agent: In that case, you must correct the information with the IRS.[NEWLINE]user: What if I don't have coverage for my medications?
user: Regarding the Retirement Benefits Planner, what is the reason for? If my income has been reduced?[NEWLINE]agent: your income has gone down due to any of the following situations, and the change makes a difference in the income level we consider?[NEWLINE]user: yes[NEWLINE]agent:  You married, divorced, or became widowed?[NEWLINE]user: not[NEWLINE]agent: You or your spouse stopped working or reduced your work hours?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: you ll pay monthly premiums plus an additional amount, which is based on what you report to the IRS. Because individual plan premiums vary[NEWLINE]agent: Because individual plan premiums vary, the law specifies that the amount is determined using a base premium[NEWLINE]user: how the monthly adjustment amount related to income works.[NEWLINE]agent: Part B helps pay for your doctors services and outpatient care.  It also covers other medical services, such as physical and occupational therapy, and some home health care.[NEWLINE][BOUNDARY][NEWLINE]user: If i disagree with the decision we made about your income - related monthly adjustment amounts?
user: Hello, I would like to obtain information about Medicare monthly premiums for 2020[NEWLINE]agent: Of course The standard Part B premium for 2020 is $ 144.60.[NEWLINE]agent: filed a joint tax return?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my income is not greater than the limits described above?[NEWLINE]agent: If your income is not greater than the limits described above, this law does not apply to you.[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more information?[NEWLINE]agent: For more information about income-related monthly adjustment amounts or to apply for Medicare Part A or B,[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I do not agree with a decision that you make?[NEWLINE]agent: disagree with our decision about your monthly income adjustment amounts?
user: I came here looking for some information regarding my tax return. Perhaps you can answer some questions for me.[NEWLINE]agent: Of course. Do you want to know how we determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, thank you. I have some other, more urgent questions.[NEWLINE]agent: Do you want to know what happens if we use the 2017 tax year data?[NEWLINE]user: No, it's fine.[NEWLINE][BOUNDARY][NEWLINE]user: Instead, can you tell me what happens if I only have Medicare prescription drug coverage?[NEWLINE]agent: In that case, you'll pay an income-related monthly adjustment amount only on the benefit you have.[NEWLINE][BOUNDARY][NEWLINE]user: I see. And what if I filed a federal income tax return for the year?[NEWLINE]agent: Then you need to show us your signed copy of the return. Use Form Medicare Income-Related Monthly Adjustment Amount Life-Changing Event to report a major life-changing event.[NEWLINE][BOUNDARY][NEWLINE]user: Makes perfect sense. Is there anything else I should know about my Medicare premium?
user: Hi, I received Social Security payments and would like to have them paid directly into my bank account, is this possible?[NEWLINE]agent: You stated that you are receiving Social Security benefits, is that correct?[NEWLINE]user: No I am not receiving benefits yet.[NEWLINE][BOUNDARY][NEWLINE]agent: If you are not currently receiving benefits are you planning on applying for benefits?[NEWLINE]user: No I am not receiving benefits?[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to change my Direct Deposit information?[NEWLINE]agent: Yes you can change your information for Direct Deposit.[NEWLINE]user: How do I go about changing my information for Direct Deposit?[NEWLINE]agent: If you wish to change your Direct Deposit information you can do this by contacting your bank, credit union, or savings and loan association.[NEWLINE][BOUNDARY][NEWLINE]user: What will I need to start Direct Deposit once I apply for benefits?
user: Hello there, I have some questions about direct deposit when it comes to social security benefits.[NEWLINE]agent: Of course. Are you already receiving benefits?[NEWLINE]user: No, not yet.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you not receiving any benefits now then?[NEWLINE]user: No, I mean, I am about to apply for benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I've already found a bank that suits my needs and would use this account for my benefits.[NEWLINE]agent: Then you should let the representative at the financial institution know that you are interested in signing up to receive your benefits by Direct Deposit.[NEWLINE]user: Does this mean I can sign up for direct deposit there, too?[NEWLINE]agent: Yes, you can sign up by contacting your bank, credit union or savings and loan association, for example.[NEWLINE]user: And what is this direct express card I've read about?
user: Excuse me, I need some help with the social security direct deposit.[NEWLINE]agent: Of course. Are you already receiving benefits?[NEWLINE]user: Yes, I am.[NEWLINE]agent: Do you already receive Social Security or SSI benefits and you have a bank account?[NEWLINE]user: No, I don't have an account yet.[NEWLINE]user: How can I sign up for direct deposit?[NEWLINE]agent: You can sign up by contacting your bank, credit union or savings and loan association.[NEWLINE]user: What if I don't have an account?[NEWLINE]agent: Then you must open an account before you can sign up for Direct Deposit. You should shop around in your area to find an account that has the features you want at a price you can afford.[NEWLINE][BOUNDARY][NEWLINE]user: What if I didn't receive any benefits yet, but I was planning to apply?
user: Can you tell me how I can get a social security direct deposit?[NEWLINE]agent: Of course. Are you already receiving benefits?[NEWLINE]user: No, at least not now.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you not currently receiving benefits then?[NEWLINE]user: No, I'm receiving benefits at the moment.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to sign up for direct deposit by calling social security?[NEWLINE]agent: Yes, you can call Social Security toll-free at 1-800-772-1213 TTY 1-800-325-0778 to sign up for direct deposit.[NEWLINE]user: Can I also sign up directly with my bank?[NEWLINE]agent: Yes, you'll have to contact your bank, credit union or savings and loan association.[NEWLINE]user: And what if I don't have a bank account?
user: Can you help me by explaining a few things about the social security direct deposit, please?[NEWLINE]agent: Of course. Are you already receiving benefits?[NEWLINE]user: Yes, I am.[NEWLINE]agent: Do you already receive Social Security or SSI benefits and you have a bank account?[NEWLINE]user: Yes, to both.[NEWLINE]agent: Then you can sign up for Direct Deposit.[NEWLINE]user: What if I didn't have an account?[NEWLINE]agent: In that case you would have to open an account before you can sign up for Direct Deposit. You should shop around in your area to find an account that has the features you want at a price you can afford.[NEWLINE][BOUNDARY][NEWLINE]user: And what if I didn't already receive social security and wanted to apply?[NEWLINE]agent: Then you should  tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have found a bank account that is right for me?
user: You can answer some questions I have about the social security direct deposit, for starters.[NEWLINE]agent: Of course. Are you already receiving benefits?[NEWLINE]user: Yes, I am.[NEWLINE]agent: Do you already receive Social Security or SSI benefits and do you have a bank account?[NEWLINE]user: No, I lack a bank account.[NEWLINE][BOUNDARY][NEWLINE]user: What if I wasn't receiving social security, but was planning to apply?[NEWLINE]agent: In that case you should tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: Well, of course. That's only logical. So how do I sign up for a direct express card?[NEWLINE]agent: It's quick and easy to sign up for the card. Call the toll-free Direct Express hotline at 1-800-333-1795. Social Security can help you sign up.[NEWLINE]user: Back to my original issue. I don't have a bank account. What should I do?
user: What can you tell me about the social security direct deposit?[NEWLINE]agent: A lot. Are you already receiving benefits?[NEWLINE]user: Yes, I am.[NEWLINE]agent: Do you already receive Social Security or SSI benefits and you have a bank account?[NEWLINE]user: Yes, to both.[NEWLINE]agent: Then you can sign up for Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: Great. I already have a bank account, as stated. What do I need to consider when applying?[NEWLINE]agent: Make sure to have your checkbook or a copy of your bank statement with you.[NEWLINE][BOUNDARY][NEWLINE]user: What next step should I take then if I have the account that is required?[NEWLINE]agent: In that case you should let the representative at the financial institution know that you are interested in signing up to receive your benefits by Direct Deposit.[NEWLINE]user: That makes sense. And how do I sign up for a direct express card?
user: Is there anything you could tell me about Social Security Direct Deposit?[NEWLINE]agent: Do you need to know about how to sign up for direct deposit?[NEWLINE]user: No, not at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you receiving benefits yet?[NEWLINE]user: No I am not receiving benefits yet?[NEWLINE]user: Should I have a copy of my checkbook with me when I apply?[NEWLINE]agent: Yes, have your checkbook or a copy of your bank statement with you when you apply for benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Is it wise to let the representative at my financial institution know ahead of time that I will receive benefits by Direct Deposit?[NEWLINE]agent: Yes, that is a great choice to let the representative know ahead of time.[NEWLINE]user: Do I need to open an account before I sign up for direct deposit?