elplaguister/DTS_session_datasets huggingface dataset:
user: Hey there, good afternoon. I wanted to know if you have some kind of benefits for veteran's family members?[NEWLINE]agent: Are you a spouse, surviving spouse, dependent child or family caregiver of a veteran or service member?[NEWLINE]user: Yeah, i am.[NEWLINE]agent: Great. Then you may qualify for health care benefits. In certain cases, you may also qualify for health care benefits due to a disability related to your veteran's service.[NEWLINE][BOUNDARY][NEWLINE]user: I see. That's very helpful. Say, the other day i heard about something called Tricare, could you tell me more?[NEWLINE]agent: Sure. Tricare provides comprehensive health coverage, including health plans, prescription medicines, dental plans and programs for people with special needs. This program is managed by DOD's Health agency.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, looks like a very complete program. Say, i remembered that a friend of mine has a child with something about its spine, i think it's called somthing bifida, sorry, do you know if he can get help for the child?[NEWLINE]agent: You mean Spina Bifida. And yes, if your friend is a Vietnam War Veteran, He may qualify for disability benefits for his child, including health care benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Great, i'll make sure he knows about this. Could you tell me what i have to be in order to qualify for Tricare?[NEWLINE]agent: Well, you may qualify if you're the family member of an active-duty, retired or deceased service member, National Guard soldier, reservist or medal of honor recipient.[NEWLINE][BOUNDARY][NEWLINE]user: I heard something about a camp lejeune?
user: Hi, Can you tell me who is eligible for health care benefits?[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child or family caregiver of a Veteran or service member?[NEWLINE]user: Yes I am.[NEWLINE]agent: As a spouse, surviving spouse, dependent child or family caregiver of a Veteran or service member you may qualify for health care benefits. In certain cases you may also qualify for health care benefits due to a disability related to your Veteran's service.[NEWLINE][BOUNDARY][NEWLINE]user: Would I also qualify under the Program of Comprehensive Assistance for a Family Caregiver?[NEWLINE]agent: Yes, if you are a family member caring for a Veteran with disabilities who was injured in the line of duty on or after September 11, 2001 you may qualify for health care benefits and other caregiver support through the Program of Comprehensive Assistance for Family Caregivers.[NEWLINE]user: I fall into that category, how do I apply for these benefits?[NEWLINE]agent: Contact the VA and they will give you further information about applying for these benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Are pharmacy expenses covered by any VA program?[NEWLINE]agent: Yes, if you qualify, you can get prescription benefits through your local pharmacy or through our Meds by Mail program.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what the TRICARE program is?[NEWLINE]agent: TRICARE provides comprehensive health coverage. You may qualify for the TRICARE program if you are the family member of an active duty, retired, or deceased service member, National Guard Soldier, Reservist, or Medal of Honor recipient.[NEWLINE]user: I am the family member of a retired service member.
user: need help with VA health care benefits[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child, or family caregiver of a Veteran or service member?[NEWLINE]user: I'm the wife of a veteran[NEWLINE]agent: You might be eligible for health care benefits. You may also qualify for health care benefits due to a disability related to your husband’s service.[NEWLINE][BOUNDARY][NEWLINE]user: do you have more info on  the spina bifida program?[NEWLINE]agent: If you are the biological child of a Korean or Vietnam War Veteran and you have been diagnosed with spina bifida, you may qualify for disability benefits, including health care benefits.[NEWLINE][BOUNDARY][NEWLINE]user: do you also offer help for a relative that took care of a veteran?[NEWLINE]agent: If you are a family member caring for a Veteran with disabilities who was injured in the line of duty on or after September 11, 2001 you could be eligible for health care benefits through the Program of Comprehensive Assistance for Family Caregivers.    We can help you find out if you qualify for this program and how to apply[NEWLINE]user: what help would they get?[NEWLINE]agent:  They may qualify for health care benefits and other caregiver support through the Program of Comprehensive Assistance for Family Caregivers[NEWLINE][BOUNDARY][NEWLINE]user: I also need info on the Camp Lejeune program do you have anything?[NEWLINE]agent: If you lived there during a certain time you may have had contact with contaminants in the drinking water there.  Evidence has shown an association between exposure to these contaminants and the development of certain diseases later on. You might be eligible for benefits if you developed a disease from your time there[NEWLINE][BOUNDARY][NEWLINE]user: do you have anything else?
user: I would like some information about health care for spouses, dependents, and family caregivers.[NEWLINE]agent: Are you the spouse, surviving spouse, dependent child, or family caregiver of a Veteran?[NEWLINE]user: None of those apply to me.[NEWLINE][BOUNDARY][NEWLINE]user: I am a biological child of a woman Vietnam War Veteran and have birth defects, can I get Health care benefits?[NEWLINE]agent: Then you may qualify for VA health care benefits which help pay for services needed to treat your covered birth defect and related medical conditions.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am a current or surviving spouse or child of a Veteran with disabilities or a service member who died in the line of duty?[NEWLINE]agent: You may be able to get health insurance through Civilian Health and Medical Program of the Department of Veterans Affairs or CHAMPVA; which will cover the cost of some of the health care services and supplies.[NEWLINE]user: Will it cover all the costs of the health care services and supplies I need?[NEWLINE]agent: it will cover some of the costs of the health care services and supplies.[NEWLINE][BOUNDARY][NEWLINE]user: What is the Camp Lejeune Family Member Program?
user: What happens after I apply for health care benefits?[NEWLINE]agent: After you have applied for VA health care, we will send you a letter in the mail to let you know if your application has been approved.[NEWLINE]user: I am not a veteran, but am trying to get information for my husband.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if he only wants his VA health care for a short amount of time to deal with one issue with one doctor and then does not desire to keep the benefit?[NEWLINE]agent: You always have the right to appeal our decision at any time.[NEWLINE]user: Who else can I go to with any questions on my husband's health care benefit?[NEWLINE]agent: You can contact your local VA medical center or clinic and ask for the enrollment coordinator or the urgent care clinic.  You can also seek help from the emergency room.[NEWLINE]user: What else will he have the ability to do once he is signed up?[NEWLINE]agent: He can manage his VA health and benefits online, refill prescriptions, send secure messages to health care providers and check the status of any disability or pension claims.[NEWLINE][BOUNDARY][NEWLINE]user: What is the next step after my husband's approval?[NEWLINE]agent: You will receive a Veteran's Health Handbook that you need to read.[NEWLINE][BOUNDARY][NEWLINE]user: What is the website that he could use?
user: What happens after I have applied for VA health care benefits?[NEWLINE]agent: After your application, we will send you a letter to let you know if your application has been approved[NEWLINE][BOUNDARY][NEWLINE]user: How do I get my Veterans Health Identification Card?[NEWLINE]agent: You can contact your local VA medical center and speak with the enrolment coordinator. This coordinator can help you arrange to have your picture taken for your new VHIC. You can, alternatively, request your VHIC at your next VA health care appointment[NEWLINE][BOUNDARY][NEWLINE]user: How long does it take to hear back after I apply for VA health care?[NEWLINE]agent: Has it been more than a week since you applied?[NEWLINE]user: No, it hasn't[NEWLINE][BOUNDARY][NEWLINE]user: Where do I go if I need help accessing VA services?[NEWLINE]agent: You can contact our toll free number at 877-222-8387, Monday through Friday from 8.00 a.m. to 8.00 p.m. ET[NEWLINE]user: Can I cancel my enrolment in VA healthcare at any stage?[NEWLINE]agent: You can cancel your enrolment but this may impact your health care coverage requirements under the Affordable Care Act, if you don't have other health care[NEWLINE]user: What can I do if I disagree with a decision that is made on my VA healthcare application?
user: Hi, What is the procedure after I apply for VA health care benefits?[NEWLINE]agent: After your application, we will send you a letter outlining the decision that has been made on your application[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I have re-signed up for VA health care?[NEWLINE]agent: In this instance, you can manage your VA health and any benefits online through VA.gov. You can also refill your prescription, send messages securely to your health care team and even check the status of any disability or pension claim[NEWLINE][BOUNDARY][NEWLINE]user: I didn't ask for a doctor's appointment when I applied, can this be done now?[NEWLINE]agent: We can organise this when we make your welcome call to you[NEWLINE]user: How do I know what benefits are covered by Veterans Health?[NEWLINE]agent: We will send you a Veterans Health Benefits Handbook by way of mail. This handbook will explain your specific health care benefits based on the group that you have been assigned to and cover off other useful information for you[NEWLINE][BOUNDARY][NEWLINE]user: How long does it take to hear back after I apply for VA health care?[NEWLINE]agent: Has it been over a week since you applied for VA  health care?[NEWLINE]user: Yes, it has been more than a week, maybe two
user: What happens after I apply for health care benefits for a Veteran?[NEWLINE]agent: After you have applied for VA health care, you will receive a letter in the mail to let you know if your application is approved and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: What will I do after you approve my application?[NEWLINE]agent: You will receive a welcome call from the VA welcoming you to the VA health care program.  They will also help you with scheduling your first doctor's appointment.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out about VA health care benefits, health care team, and where I go for care?[NEWLINE]agent: We will help you learn all about your VA health care coverage, health care team, and where to go for care.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get ahold of the Veteran's Health Benefits Handbook?[NEWLINE]agent: We will send the Handbook by mail and it will explain your specific health care benefits, how much copay, and other important information.[NEWLINE][BOUNDARY][NEWLINE]user: How long does it take to hear about my application?[NEWLINE]agent: Has more than a week passed since your completed and turned in your application?[NEWLINE]user: Yes, it has been more than a week and haven't heard back.
user: How do I apply for healthcare benfits?[NEWLINE]agent: After you ve applied for VA health carewe ll send you a letter in the mail to let you know if your application has been approved[NEWLINE][BOUNDARY][NEWLINE]user:  If you approve my application, what do I do next[NEWLINE]agent: Wait for your welcome call from VA. We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: I have other questions where can I get more information?[NEWLINE]agent: Contact your local VA medical center or clinic and ask for  The enrollment coordinator[NEWLINE]user: I want to know more about my VA benefits[NEWLINE]agent:  we can help Learn more about your VA health care coverage[NEWLINE]user: how do i find a va center near me?[NEWLINE]agent: you can google it[NEWLINE]agent: I have other questions..where do i go?[NEWLINE]user: If you re signed up for VA health care  you can manage your VA health and benefits online through VA.gov : Refill your prescriptionsSend a secure message to your health care teamCheck the status of a disability or pension claim[NEWLINE][BOUNDARY][NEWLINE]user: if I am approved what do I do next?
user: I applied for health care benefits and want to know what happens next[NEWLINE]agent: After you have applied for VA health care we will send you a letter in the mail to let you know if your application has been approved.[NEWLINE][BOUNDARY][NEWLINE]user: okay and where can I go for answers if I have them?[NEWLINE]agent: Contact your local VA medical center or clinic and ask for the enrollment coordinator or the urgent care clinic.[NEWLINE]user: okay, and they will tell me about benefits and where to go for services?[NEWLINE]agent: Yes we can help you learn more about your VA health care coverage[NEWLINE][BOUNDARY][NEWLINE]user: and can you tell me about that letter I have coming?[NEWLINE]agent: we'll help you find out when to expect your letter and what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: okay but first help me with what to do if I get denied. Do you have info about how I appeal?[NEWLINE]agent: You can download our How Do I Appeal booklet PDF[NEWLINE]user: If I lose my coverage does it end abruptly and leave me hanging or can I appeal and you guys wait on stopping my benefits?[NEWLINE]agent: You will have 60 days after you receive our letter to make your case and during these 60 days you can continue to use your VA health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: about when will I get something from you guys for my application since it's been over a week?[NEWLINE]agent: Has it been more than a week since you sent it in?
user: I applied for benefits and want some help[NEWLINE]agent: After you've applied for VA health care we'll send you a letter in the mail to let you know if your application has been approved.[NEWLINE]user: will you also call me to tell me if I was approved?[NEWLINE]agent: we will send you a letter in the mail to let you know if your application has been approved.[NEWLINE][BOUNDARY][NEWLINE]user: can you help me find a VA health place near me?[NEWLINE]agent: Yes, we can help you find a VA health facility near you[NEWLINE][BOUNDARY][NEWLINE]user: but back to my application that is why I'm here.  how long will it take for you to get back to me? it has been about 9 days since I sent it in[NEWLINE]agent: If more than a week has passed since you gave us your application and you haven't heard back please don't apply again. Call our toll - free hotline at 877 - 222 - 8387.[NEWLINE][BOUNDARY][NEWLINE]user: do you have places I can go if I have other questions?[NEWLINE]agent: Yes, you can contact your local VA medical center or clinic and ask for the enrollment coordinator, or the urgent care clinic.[NEWLINE]agent: are you planning on going someplace to know more about your care?[NEWLINE]user: yes
user: what happens after After you apply for health care benefits[NEWLINE]agent:  After you ve applied for VA health carewe ll send you a letter in the mail to let you know if your application has been approved[NEWLINE][BOUNDARY][NEWLINE]user:  If you approve my application, what do I do next?[NEWLINE]agent: Wait for your welcome call from VA. We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: what happens After you apply for health care benefits[NEWLINE]agent:  Contact your local VA medical center or clinic and ask for :s    The enrollment coordinator[NEWLINE]agent: do you have other questions?[NEWLINE]user:  If you want to know more about your VA health care benefits, your health care team, and where you ll go for care[NEWLINE][BOUNDARY][NEWLINE]user: If you approve my application, what do I do next?[NEWLINE]agent: Wait for your welcome call from VA. We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits[NEWLINE]user: Do I get a handbook?
user: I wanted to know what I needed to change the school I'm using my GI Bill on[NEWLINE]agent: You will need your Social Security number, VA file number, the new school you plan to attend, and some other information.[NEWLINE]agent: Are you the dependent of a Veteran or service member?[NEWLINE]user: no I'm a veteran[NEWLINE][BOUNDARY][NEWLINE]user: I have all that info you said I needed so how do I change my school?[NEWLINE]agent: You will need to submit a Request for Change of Program or Place of Training, VA Form 22-1995. The form can be completed online.  I can give you a link to VA Form 22-1995[NEWLINE][BOUNDARY][NEWLINE]user: can I do it by mail?[NEWLINE]agent: Yes, just download VA Form 22-1995, fill it out, and send it in to the VA regional claims processing office that is in the same region as your school. I can give you a list of regional processing offices if you need it.[NEWLINE][BOUNDARY][NEWLINE]user: can someone help me so I don't make any mistakes?[NEWLINE]agent: If you need help you can work with a trained professional called an accredited representative to get help requesting a change to your benefits.  I can provide you with more information on  how to get help submitting your request[NEWLINE][BOUNDARY][NEWLINE]user: if I do it myself I just send it in to you guys?
user: I need help changing the school I'm using my GI Bill on[NEWLINE]agent: We can help you make GI Bill changes. You can find out when and how to request changes to your GI Bill school, program, or other VA education benefits so you can keep getting funding to help pay for your education or training.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to make changes to my benefits or do they happen automatically?[NEWLINE]agent: Yes, you need to request changes to your benefits when you make certain education changes.[NEWLINE][BOUNDARY][NEWLINE]user: ok and how do I request those changes?[NEWLINE][BOUNDARY][NEWLINE]agent: are you a Veteran or service member?[NEWLINE]user: I was in the Army[NEWLINE]agent: To request changes to your GI BIll you will need to submit a Request for Change of Program or Place of Training, VA Form 22-1995. You can complete the form online[NEWLINE][BOUNDARY][NEWLINE]user: and I request changes if I want to pursue a new plan or program?[NEWLINE]agent: Yes, you need to request changes if you are changing your educational, professional, or vocational goal[NEWLINE]user: ok,  so I request a change for my new school too?[NEWLINE]agent: Yes, if you are transferring to a different school you must request changes to your GI Bill.[NEWLINE][BOUNDARY][NEWLINE]user: what if I was a dependent, would I use the same form to make changes?
user: I am changing my university and I have to change my GI Bill info[NEWLINE]agent: Okay, we can help you learn about ways you can make GI Bill changes. Find out when and how to request changes to your GI Bill school, program, or other VA education benefits so you can keep getting funding to help pay for your education or training.[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to do to make those changes or do I have to do it at all?[NEWLINE]agent: You will need to request changes to your benefits if you make certain changes to your education[NEWLINE][BOUNDARY][NEWLINE]user: and I need to do it or what happens?[NEWLINE]agent: We need to know about the changes so you can keep getting funding to help pay for your education or training[NEWLINE][BOUNDARY][NEWLINE]user: how do I make the changes?[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a Veteran or service member?[NEWLINE]user: I'm in the Navy[NEWLINE]agent: You will need to submit a Request for Change of Program or Place of Training VA Form 22-1995. You can complete this form online[NEWLINE][BOUNDARY][NEWLINE]user: what form is used for dependents?[NEWLINE]agent: You will need to submit a Dependent’s Request for Change of Program or Place of Training  VA Form 22-5495. You can complete this form online[NEWLINE][BOUNDARY][NEWLINE]user: so I do have to request a change to keep getting aid?
user: How do I change my GI Bill school or program?[NEWLINE]agent: You can find out when and how to request changes to your GI Bill school, program, or other VA education benefits to keep getting funding.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to request changes to my GI Bill or other VA education benefits?[NEWLINE]user: Yes, I need to know what situations I need to request changes to my GI Bill.[NEWLINE]agent: You will need to request changes to your benefits if things change.[NEWLINE]user: When do I need to request changes?[NEWLINE]agent: When your schooling changes or changing professions.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am a dependent of a Veteran or service member?[NEWLINE]agent: You will need to submit a Dependents Request for Change of Program or Place of Training VA Form 22-5495 online.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need to receive benefits while active duty?[NEWLINE]agent: n/a[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do with form when mailing?
user: Hello, I'm on the GI Bill and was wondering if you have information about changing something.[NEWLINE]agent: Yes we there is information available to help with this.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to change program do I need to make a request?[NEWLINE]agent: Yes if certain situations are applicable to you.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to show any of my wife's information as well?[NEWLINE]agent: You will be required to show that person's Social Security number or VA file numbers and also Basic service history information.[NEWLINE][BOUNDARY][NEWLINE]user: Besides doing this online can I mail in the information?[NEWLINE]agent: Yes you must download VA Form 22 - 1995 for Veterans and service members PDF and VA Form 22 - 5495 for dependents PDF.[NEWLINE][BOUNDARY][NEWLINE]user: What if I stopped going to school but have returned recently?[NEWLINE]agent: Yes you must inform GI Bill of this information.[NEWLINE][BOUNDARY][NEWLINE]user: What's the procedure for asking for changes to my benefits?[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a Veteran or service member?[NEWLINE]user: Yes I'm a veteran.
user: how do I Changemy GI Bill school or program[NEWLINE]agent:  Find out when and how to request changes to your GI Bill school, program, or other VA education benefits so you can keep getting funding to help pay for your education or training.[NEWLINE][BOUNDARY][NEWLINE]agent: In what situations do I need to request changes to my GI Bill or other VA education benefits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: do you want to change your Gi bill?[NEWLINE]user: not at this time[NEWLINE][BOUNDARY][NEWLINE]agent: What information do I need to complete my request?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know other ways to submit your request?[NEWLINE]user: yes please[NEWLINE]agent: Follow the steps below to submit your request by mail, in person, or with the help of a trained professional[NEWLINE][BOUNDARY][NEWLINE]user: are you changing your educational, professional, or vocational goal[NEWLINE]agent: ok[NEWLINE][BOUNDARY][NEWLINE]user: Are there other ways to submit my request?