elplaguister/DTS_session_datasets huggingface dataset:
user: Hi there. Can you help me to get more information about the health care for veterans?[NEWLINE]agent: Not a problem. The VA health care has a copay rate, which is used for differents types of care, test and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have any benefit for veterans already?[NEWLINE]user: As long I can remember I don't have any benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know what's the status of my appeals?[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about the Veterans Affairs website's stability. Will my personal details be secure if I use this tool?[NEWLINE]agent: Yes, this is a secure website. We follow strict security policies and practices to protect your personal health information.[NEWLINE][BOUNDARY][NEWLINE]agent: For that you can always track the status pf an open VA health care appeal.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask a follow-up question to get more information and tools. But is health insurance something that applies to all or does it cover individual cases?[NEWLINE]agent: The VA Health care also covers specific health needs and conditions, like women health.[NEWLINE]user: That sounds great. But I be able to pay for something like that?[NEWLINE]agent: There is the affordable care act and your VA health care coverage.[NEWLINE][BOUNDARY][NEWLINE]user: There also compensation benefits for disability, right?
user: I could use some info on copays[NEWLINE]agent: Okay, you can view the current copay rates for different types of care, tests, and medications for more information[NEWLINE][BOUNDARY][NEWLINE]agent: Did you need more information on VA benefits and services?[NEWLINE]user: yes, anything on compensation[NEWLINE]agent: We can help you learn how to file a claim for disability compensation and manage your disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Do you happen to know aboutT R I C.Also, for XXXX. do you have anything else?[NEWLINE]agent: We have the TRICARE program, If you’re the family member of an active-duty, retired, or deceased service member, National Guard soldier, Reservist, or Medal of Honor recipient, you may qualify for the program[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any social media accounts that I should follow?[NEWLINE]agent: Yes, you can follow us on Twitter, Facebook and YouTube[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious to know on what is the use of VA Blue Button? Specifically, what can VA Blue Button do to assist me with my data in my health care portal?[NEWLINE]agent: VA Blue Button is a feature of the health management portal within My HealtheVet. It lets you view, print, save, download, and share information from your VA medical record and personal health record.[NEWLINE][BOUNDARY][NEWLINE]user: I'm looking for information relating to receiving care through community care, where can I find information about this?[NEWLINE]agent: Yes, you can find out how you may be able to receive care from a provider in your local community through community care[NEWLINE][BOUNDARY][NEWLINE]user: what is covered with VA medical care?[NEWLINE]agent: With VA health care, you are covered for regular checkups with your primary care provider and appointments with specialists. You can access Veterans health care services like home health and geriatric care[NEWLINE][BOUNDARY][NEWLINE]user: do you have a number I can call?[NEWLINE]agent: Health benefits hotline: 877-222-VETS (8387),  My HealtheVet help desk: 877-327-0022,  eBenefits technical support: 800-983-0937[NEWLINE][BOUNDARY][NEWLINE]user: could I just message you online and not have to call?
user: Can you help with more information and resources for VA health care?[NEWLINE]agent: We can show you the different rates for VA health care copays for different test and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to know about the other VA benefits and services available?[NEWLINE]user: No I do not need to know about them at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way to update my information for health benefits?[NEWLINE]agent: Yes, you can update your benefits with the VA Form 10-10EZR and the things to update are personal, financial, or insurance.[NEWLINE][BOUNDARY][NEWLINE]user: Another point to consider is VA benefits. Should I still get insurance if I don't have VA health care benefits?[NEWLINE]agent: if you meet all the requirements[NEWLINE][BOUNDARY][NEWLINE]user: What women s health services does VA provide?[NEWLINE]agent: We provide services for : who are homelesss and Women Veterans[NEWLINE][BOUNDARY][NEWLINE]user: can I contact a VA healthcare provider?
user: Hello, how are you? I need help figuring out how to get health care for veterans, I'm not the youngest anymore.[NEWLINE]agent: Then you're in the right place. Here you can learn how VA health care works and which Veterans health care services we cover.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds great! Do you have more information then?[NEWLINE]agent: Yes, we do. You can view our current copay rates for different types of care, tests, and medications, to name an example.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn about other VA benefits and services?[NEWLINE]user: No, I'm fine.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you maybe tell me how to manage my health and benefits?[NEWLINE]agent: Of course. You can order a prescription refill and track your shipment online, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Nevermind, forget this. Can I find out when to expect a decision on my application?[NEWLINE]agent: Yes, and you can also find out what to do next.[NEWLINE][BOUNDARY][NEWLINE]user: Can I also track the status of an open health care appeal?[NEWLINE][BOUNDARY][NEWLINE]user: I've noticed that not all of the documents I sent to VA are visible online. Is it possible that some of them are missing?[NEWLINE]agent: Please do not worry. This may be because certain documents won't appear online.[NEWLINE][BOUNDARY]
user: Hello there. How are you doing? I am looking for information about what happens after I submitted my application.[NEWLINE]agent: Of course. We can help you find out what happens after you apply for a pre-need eligibility determination.[NEWLINE]agent: Would you like to get more information?[NEWLINE]user: No, thank you. That's enough.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do you have a number I can call for questions?[NEWLINE]agent: Yes, you can call 877-222-8387. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: I do have yet another question for you about VA benefits for service members.  Can you tell me about the VA benefits that may be available to me during and after my service?[NEWLINE]agent: GI Bill and education benefits that help pay for school or any training you take.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a number to call if you have hearing loss?[NEWLINE]agent: You can call TTY 1-800-877-8339.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to get benefits if I am a technical member of the National Guard and Reserve?[NEWLINE]agent: Yes, you could be eligible and can find out which benefits you qualify for and when to apply and can learn about them through TAP briefing.[NEWLINE][BOUNDARY][NEWLINE]user: What services are available for home loans?
user: Hi, could you tell me what information do I need to request the burial in a VA cemetery?[NEWLINE]agent: do you want information to apply?[NEWLINE]user: do not[NEWLINE]agent: do you have the discharge papers?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]user: If I sign the form on behalf of someone else, what should I do?[NEWLINE]agent: Among the things you should do are the following:    Select box 33B on the form and provide your name, address, phone number, and email address in blocks 34-37   provide documents that show why the person requesting can t signal[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help completing my application?[NEWLINE]agent: Call our toll free hotline at 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m. ET[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I apply?[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of completing my application. What happens when my family member requests a burial for me?[NEWLINE]agent: We will need to confirm your pre-need eligibility determination based on the laws at the time.[NEWLINE][BOUNDARY][NEWLINE]agent: Find out what happens after requesting a pre-need eligibility determination[NEWLINE]user: Where can I find out the status of my application regarding the pre-need eligibility determination?[NEWLINE]agent: For more information, you can call 877 - 222 - 8387. We are here Monday through Friday from 8:00 a.m. at 8:00 p.m.[NEWLINE]user: What days can I call?
user: What information do I need to request a burial in a VA cemetery?[NEWLINE]agent: do you want to apply for the service?[NEWLINE]user: yes[NEWLINE]agent: the first is the Social Security Number and Date and place of birth[NEWLINE][BOUNDARY][NEWLINE]user: Ok, who can I call to request the service?[NEWLINE]agent: please call 877 - 907 - 8585. We re here Monday through Friday, 8:00 a.m. to 5:30 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to get burial details and gather all relevant information for the application to be approved?[NEWLINE]agent: Request gravesite memorials and burial honorsLearn more about military funeral honors[NEWLINE][BOUNDARY][NEWLINE]user: If I am the registered spouse, the legally recognized spouse, can I get help paying for burial costs?[NEWLINE]agent:  you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE]user: ok that's my case[NEWLINE]agent: you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE][BOUNDARY][NEWLINE]user: I need more information
user: Hi, I would like to know how to apply for Pre-Need Eligibility for Burial in a VA Cemetery?[NEWLINE]agent: You can apply right now online or you can also apply by filling out an application and mailing it.[NEWLINE][BOUNDARY][NEWLINE]user: I don't like applying online but am willing to apply by mail. What forms do I have to completed to apply by mail?[NEWLINE][BOUNDARY][NEWLINE]agent: If you want to apply by mail you will have to download the necessary forms, are you able to download forms?[NEWLINE]user: Yes I am able to download forms on my computer.[NEWLINE]agent: You will have to download VA Form 40-10007 in PDF format. Once you have downloaded the form you can complete it, print it and mail it.[NEWLINE]agent: Is the person you are applying for able to sign the necessary form?[NEWLINE]user: Yes he is able to sign the form.[NEWLINE]agent: If he is unable to sign the form for if the person is under 18 years old, or mentally unable to make decisions for himself or physically unable to sign the form a spouse, parent, or court-appointed representative may sign the form.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a question or need help while filling out the form?[NEWLINE]agent: If you need help or have a question you can call our toll-free number at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m ET.[NEWLINE][BOUNDARY][NEWLINE]user: What happens after I have applied?[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Do you happen to be familiar with  VA national cemetery?? What if I change my mind and don't want to be buried in a national cemetery run by the Veterans Administration?[NEWLINE]agent:  Your family members can make arrangements for your burial at a private cemetery even if we ve already sent you a pre - need decision letter. There s no need to contact VA about this change of plans.[NEWLINE][BOUNDARY]
user: Hello there. Is there is any help you can give me about the process  for a burial in a VA cemetery?[NEWLINE]agent: No problem. You need to know what will happens next after you apply for a pre-need eligibility determination.[NEWLINE]agent: Do you have enough information on this?[NEWLINE]user: Not really. I would like to know some more.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: It's there any way to get in contact with you through phone?[NEWLINE]agent: Of course. You can call to the 877-222-8387, from monday to friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of National Cemetery Scheduling Office? Okay, what kind of details do I need to provide you with about this procedure?[NEWLINE]agent: You are going to need to provide information about the closest living relative of the deceased, as name and the relationship to the veteran.[NEWLINE][BOUNDARY][NEWLINE]user: That's all what I have to provide?[NEWLINE]agent: You also need to tell us if you like burial honors or memorial items, such as burial flag or a presidential memorial certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Got it, it's there any phone number to contact you?
user: Hello, I came here to find out what happens after I sent my application to you.[NEWLINE]agent: Then you came to the right place. Here you can find out what happens after you apply for a pre-need eligibility determination.[NEWLINE]agent: Would you like more details about this?[NEWLINE]user: Yes, please.[NEWLINE]agent: Then you can call 877-222-8387 for more information. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for you  about DIC eligibility for survivors of Blue Water Navy  VIetnam Veterans.  Tell me about there eligibility information?[NEWLINE]agent: Veterans who served on a Blue Water Navy vessel offshore of the Republic of Vietnam, or on another U.S. Navy or Coast Guard ship operating in the coastal waterways of Vietnam between January 9, 1962, and May 7, 1975, are now entitled to a presumption of service connection for illnesses related to Agent Orange exposure. This is a result of Public Law 116 - 23, also known as the Blue Water Navy Vietnam Veterans Act of 2019.[NEWLINE][BOUNDARY][NEWLINE]user: There's more to DIC eligibility details than meets the eye. I see what you mean. What do I do if I want to submit an application by mail?[NEWLINE]agent: You need to fill out an application for pre-need determination of eligibility for burial in a VA national cemetery VA Form 40-10007.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd also like to know additional information on what documents I need to know if I'm eligible for the DIC.[NEWLINE]agent: If the person was married, you ll also need the surviving spouse s status as Veteran, service member, or family member[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd like to ask you another question. What if I want to be laid to rest in a state cemetery?[NEWLINE]agent: In that case you need to contact that specific cemetery ahead of time to find out about their pre-need program. Some state Veterans cemeteries require that you live in that state or have other rules around eligibility. You can apply for a pre-need determination of eligibility from VA and also from a state or tribal Veterans cemetery.[NEWLINE][BOUNDARY][NEWLINE]user: That's great to know. And how do you decide if you accept me or not?[NEWLINE]agent: We base our decision of whether or not you qualify for burial in a VA national cemetery on your service history or the service history of the Veteran or service member who's sponsoring your application for burial as a spouse, surviving spouse, or unmarried adult child.[NEWLINE][BOUNDARY][NEWLINE]user: My physical state doesn't let me sign a form, can someone else sign it for me?[NEWLINE]agent: Yes, if you are mentally unable to make decisions for yourself, sometimes this is called mentally incompetent, or physically unable to sign the form, a spouse, parent, or court-appointed representative may sign the form.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. But I will get my spot at the graveyard, as soon as I qualify, right?
user: I want to apply for a burial in a VA cemetery and I want to know what happens after I apply.[NEWLINE]agent: Have you applied for a pre-need eligibility determination?[NEWLINE]agent: If you have applied already, there is a delay in processing those because we have gotten so many of them.[NEWLINE]user: Is there any place where I can get more information about this later if I need it?[NEWLINE]agent: You can call 877-222-8387 for more information. It is available Monday through Friday, 8 a.m. to 8 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Okay thanks. I'd also want to know if what includes in my folder if I qualify for funeral benefits?[NEWLINE]agent: Your folder will include A letter telling you if you can be buried in a VA national cemetery. This is called your pre - need decision letter[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to pick the graveyard I want to be buried in? Arlington is, in my opinion, the finest, and I would love to be buried there.[NEWLINE]agent: For that particular cemetery, you would need to call 977-907-8585 for more information regarding the qualifications to be buried there. The number is open from Monday through Friday, 8 a.m to 5:30 p.m., and Saturdays from 9 a.m. to 1 p.m.[NEWLINE]user: Good to know! Another question related to bury. so there is more still to do that has to happen to do it right?[NEWLINE]agent: Yes, a funeral director can help you with the needed information and documents[NEWLINE][BOUNDARY][NEWLINE]user: I have the form that I need to fill out, but how do I get to them. Can I mail it in? And am I supposed to sign it or do I have to get an officer or something to do it?[NEWLINE]agent: The person who is applying for the pre-need determination needs to sign it- that would be you. And you can mail the form in, yes.[NEWLINE][BOUNDARY][NEWLINE]user: How do they decide who is eligible to be buried in a VA cemetery?[NEWLINE]agent: It is based on your service history as a Veteran, or the service history of the person who is sponsoring you, if you are a spouse, surviving spouse, or unmarried adult child.[NEWLINE][BOUNDARY][NEWLINE]user: How far ahead do I need to apply for pre-need eligibility?
user: What information do I need to apply to find out if I can be buried in a VA national cemetery?[NEWLINE]agent: Do you have your DD214 or other separation documents?[NEWLINE]user: I do.[NEWLINE]agent: You will need your social security number, your date and place of birth, your military status information such as discharge type, service dates and your exit rank as well as your DD214.[NEWLINE][BOUNDARY][NEWLINE]user: Does that information include burial in a tribal veterans cemetery?[NEWLINE]agent: This information is for VA national cemeteries.  The other cemeteries provide their own information.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Another question that I have on the burial details and gather all related information. What do I have to do to get the application approved?[NEWLINE]agent: Request gravesite memorials and burial honorsLearn more about military funeral honors[NEWLINE][BOUNDARY][NEWLINE]user: If I am the registered spouse, the legally recognized spouse, can I get help paying for burial costs?[NEWLINE]agent:  you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE]user: ok that's my case[NEWLINE]agent: you may be able to get financial help for burial and funeral costs. Find out how to apply for a Veterans burial allowance[NEWLINE][BOUNDARY][NEWLINE]user: I need more information
user: Hello I need information about Title VA 38 USC 1151[NEWLINE]agent: of course, If you suffered an additional disability or your existing injury or illness worsened while receiving VA medical care or participating in a VA program designed to help you find, obtain, or keep a job-[NEWLINE]user: no, my disability did not worsen while receiving VA medical care[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: but I'd like to know if I can get VA compensation[NEWLINE]agent: You may be able to obtain VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.[NEWLINE][BOUNDARY][NEWLINE]user: I still have a query about VA disability compensation. Is there some way for me to get a tax reduction, as a veteran through your program?[NEWLINE]agent: Thee is a monthly tax-free payment to veterans who got sick or injured during their service.[NEWLINE][BOUNDARY][NEWLINE]user: What had to happen during my active service time in order to make my disability valid for compensation?[NEWLINE]agent: For you to be eligible for compensation At least one of these must have directly led to an additional disability or your injury or illness to worsen: VA neglect or neglect, or     VA medical or surgical treatment[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Now, if I am unable to function and I'm  qualified for VA Individual Unemployability. What kind of advantages am I eligible for?[NEWLINE]agent: you can have at least two benefits 1- for health care2- Indemnity payments[NEWLINE][BOUNDARY][NEWLINE]user: If I am a veteran and I suffered an additional disability while I was receiving VA medical care, would I be eligible to apply for compensation?[NEWLINE]agent: in that case you may be able to obtain compensation.[NEWLINE][BOUNDARY][NEWLINE]user: Who is covered in this program?
user: Hello I need information about Title VA 38 USC 1151[NEWLINE]agent: did you have an additional disability or did your existing injury or illness worsen while receiving VA medical care?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Who is covered in this program?[NEWLINE]agent: this program is only for Veterans[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a disability that isn't reported on the VA website but was induced when I was serving in the military?[NEWLINE]agent: You can check the website for further information, but you may qualify for compensation payments or other benefits[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Should I compensate  from VA under Title 38 U.S.C. 1151?[NEWLINE]agent: You may be able to obtain VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question, how can I get VA Disability Compensation and what kind of people can have a VA disability?[NEWLINE]agent: VA disability compensation offers a monthly tax-free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse. You may qualify for VA disability benefits for physical conditions and mental health conditions  that developed before, during, or after service.[NEWLINE][BOUNDARY][NEWLINE]user: there are better contracts that can be obtained with the VA. How to obtain these benefits?[NEWLINE]agent: You will need to file a disability compensation claim. When you apply, you will have to show that the additional disability occurred due to VA medical care or a VA program designed to help you find, get, or keep a job.[NEWLINE]agent: Do you want to know what to submit in the application?