elplaguister/DTS_session_datasets huggingface dataset:
user: I'm planning to apply for social security and direct deposit and I need some information about the process.[NEWLINE]agent: Of course. Are you currently not receiving any Social Security or SSI benefits yet but are you planning to apply?[NEWLINE]user: Yes, that'd be the case.[NEWLINE]agent: Then you should tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit.[NEWLINE]user: What if I already own a bank account?[NEWLINE]agent: Then you should bring your checkbook or a copy of your bank statement with you.[NEWLINE]user: Another point to consider about Social Security. What kind of identification do I need to display at Social Security?[NEWLINE]agent: We must see your driver's license or state issued no-driver card.[NEWLINE]user: What happens if I do not have one of these documents or cannot get replacement within ten days?[NEWLINE]agent: We will ask for other documents that are current and they need to show your name, date of birth or age and preferably a recent photograph.[NEWLINE][BOUNDARY][NEWLINE]user: Do I really need to replace my child's card?
user: Hello! How can I receive Social Security Direct Deposit benefits?[NEWLINE]agent: Do you have a bank account?[NEWLINE]user: No, I don't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I am not receiving benefits?[NEWLINE]agent: are you planning to apply?[NEWLINE]user: Yes, I want to apply.[NEWLINE]agent: So, You tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: How can I sign up for Direct Deposit?[NEWLINE]agent: You can sign up starting or changing Direct Deposit online Social Security benefits only.[NEWLINE][BOUNDARY][NEWLINE]user: Should I have a bank account?
user: Hello, I wonder what happens if I am already receiving help?[NEWLINE]agent: If you already receive the help, you can register in the Direct Deposit.[NEWLINE]user: I already receive SSI, what is the process?[NEWLINE]agent: You can primarily sign up for Direct Deposit using.[NEWLINE][BOUNDARY][NEWLINE]user: What if the benefit is not received?[NEWLINE]agent: If you do not receive SSI but are planning to apply, follow the respective steps.[NEWLINE]user: Can you expand this information more?[NEWLINE]agent: It is important to have an account.[NEWLINE]user: Sure, what else is there to know.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what is the Direct Express card?
user: for Direct Deposit of Social Security how can I do if I am already receiving benefits?[NEWLINE]agent: Are you sure you already receive Social Security or SSI benefits and have a bank account?[NEWLINE]user: yes i have everything[NEWLINE]agent: You can enroll in Direct Deposit using three types of process[NEWLINE]user: When I decide which account is right for me, what should I do?[NEWLINE]agent: You must inform the representative of the financial institution that you are interested in registering to receive your benefits through Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: Could you please tell me on what documents should I provide as a proof of identity in registering my benefits through a Direct Deposit?[NEWLINE]agent: You can use your US driver's license or your state-issued non-driver identification card.[NEWLINE]user: What if I changed my name more than two years ago and my current documents are not enough to identify me on your records?[NEWLINE]agent: Then you would need to show us an identity document with your previous name as shown on our records.[NEWLINE]user: Can I use my marriage document as proof of legal name change if I need to?
user: I'm not currently receiving benefits, but am looking for information about the direct deposit process. Can you answer me a few questions, please?[NEWLINE]agent: Of course. So you don't get Social Security or SSI benefits yet but are planning to apply?[NEWLINE]user: No, I'm just looking for information.[NEWLINE]agent: Alright. Do you already have an account?[NEWLINE]user: No, I don't have one and I don't need it.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is an account needed to sign up for direct deposit?[NEWLINE]agent: Correct, you must open an account before you can sign up for Direct Deposit. You should shop around in your area to find an account that has the features you want at a price you can afford.[NEWLINE]user: What if i have gotten such an account?[NEWLINE]agent: Then you should let the representative at the financial institution know that you are interested in signing up to receive your benefits by Direct Deposit.[NEWLINE]user: That seems simple. What can you tell me about the Direct Express card?
user: Yes i am already getting benefits[NEWLINE]agent: you already receive Social Security or SSI benefits and you have a bank account?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: When do you decide which account is right for me?[NEWLINE]agent: let the representative at the financial institution know that you are interested in signing up to receive your benefits by Direct Deposit[NEWLINE]user: you can sign up for Direct Deposit?[NEWLINE]agent: yes, starting or changing Direct Deposit online Social Security benefits only[NEWLINE][BOUNDARY][NEWLINE]user: I am currently not receiving benefits[NEWLINE]agent:  you don t get Social Security or SSI benefits yet but are planning to apply?[NEWLINE]user: yes
user: I am currently not receiving Social Security benefits[NEWLINE]agent: you don t get Social Security or SSI benefits yet but are planning to apply?[NEWLINE]user: not[NEWLINE]agent: you already have an account?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Yes I am already receiving benefits?[NEWLINE]agent: The Direct Express card is a debit card you can use to access your benefits.  And you do n't need a bank account.[NEWLINE]user: What benefits do I have with the Direct Express card program[NEWLINE]agent: we deposit your federal benefit payment directly into your card account[NEWLINE]user: If i do n't have an account
user: yes I am already receiving SS benefit[NEWLINE]agent: you already receive Social Security or SSI benefits and you have a bank account?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If i don t get Social Security or SSI benefits yet but are planning to apply[NEWLINE]agent: tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit[NEWLINE][BOUNDARY][NEWLINE]user: can I use the card to make purchases, pay bills or get cash at thousands of locations?[NEWLINE]agent: yes, It s quick and easy to sign up for the card. Call the toll - free Direct Express hotline at 1 - 800 - 333 - 1795. Also, Social Security can help you sign up.[NEWLINE]user: If I do n't have an account[NEWLINE]agent: you must open an account before you can sign up for Direct Deposit[NEWLINE]user: what are the benefits of the card
user: Hey there, I need some assistance with my tax return.[NEWLINE]agent: Of course. Do you want to determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, thank you.[NEWLINE]agent: Are we using the 2017 tax year data for you?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: In that case, call us or visit any local Social Security office, if you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018. We'll update our records.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to apply for Medicare at the age of 65?[NEWLINE]agent: You can, and if you are, your initial enrollment period begins three months before you turn 65, including the month you turn 65 and ends three months after that birthday.[NEWLINE]user: What can I do after applying for Medicare?[NEWLINE]agent: You can sign up for A Hospital Insurance and Part B Medical Insurance. You can turn down Part B coverage if you don't want to pay a premium.[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need to apply?[NEWLINE]agent: You can find out online by checking the Checklist For The Online Medicare, Retirement, and Spouses Application.[NEWLINE][BOUNDARY][NEWLINE]user: How can I be sure that my identity is safe?
user: I'm a bit confused and could use some guidance when it comes to my tax return. Can you help me?[NEWLINE]agent: Gladly. Do you wish to determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, I wanted to know something else.[NEWLINE]agent: Are we using your 2017 tax year data?[NEWLINE]user: Yes, you are.[NEWLINE]agent: If you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018, call us or visit any local Social Security office. We'll update our records.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Do my medicare premiums need to be adjusted?[NEWLINE]agent: Yes. The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare. Most people don t pay higher premiums.[NEWLINE][BOUNDARY][NEWLINE]user: I want to enrol for the Special Enrollment Period (SEP) for Medicare Benefits, is there a timeframe within which I need to enroll?[NEWLINE]agent: Do you have medical insurance already?[NEWLINE]user: Yes, through my work.[NEWLINE]agent: If that's the case, you may qualify for a special enrollment period.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply for Medicare when I turn 65?
user: You can help me with some questions I have about my tax return.[NEWLINE]agent: Of course. Do you want to know how we determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, thank you.[NEWLINE]agent: Do we use the 2017 tax year data for you?[NEWLINE]user: Yes, I think so.[NEWLINE]agent: If you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018, call us or visit any local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: In addition, I need to determine which original documents do I need. What if his citizenship has already been established with Social Security? Do I still need to submit documents?[NEWLINE]agent: In this case, you would not need documentation.[NEWLINE]agent: Is your reason for obtaining a new card for your son because of a legal name change?[NEWLINE]user: No, his name has not changed.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I think his identity has already been verified with Social Security, but if it's not, are there any other documents I can use besides a passport or birth certificate?[NEWLINE]agent: If you do not have these identity documents, we can also accept a state issued ID card or an adoption decree.[NEWLINE]user: What if his ID card is in his prior last name? Will it still be accepted?
user: Hello there, I came here to find more information regarding my tax return.[NEWLINE]agent: Do you want to know how we determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, thank you.[NEWLINE]agent: Do we use your 2017 tax year data?[NEWLINE]user: No, you use the most recent tax year data.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm affected by loss of income due to the current crisis?[NEWLINE]agent: Then we need to see documentation verifying the event and the reduction in your income.[NEWLINE][BOUNDARY][NEWLINE]user: I see, but this makes me curious. What if my income had increased instead?[NEWLINE]agent: In that case you'd pay an additional premium amount for Medicare Part B and Medicare prescription drug coverage. We call the additional amount the income-related monthly adjustment amount.[NEWLINE][BOUNDARY][NEWLINE]user: Makes sense. Well, what documentation should I bring along to verify my loss of income?
user: You could answer a few questions I have about my tax return. That'd be very kind.[NEWLINE]agent: Of course. Do you want to know how we determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, thank you.[NEWLINE]agent: Do we use the 2017 tax data for you?[NEWLINE]user: No, you have more recent tax data about me.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if you determine that I'm a higher-income beneficiary?[NEWLINE]agent: Then you'll pay a larger percentage of the total cost of Part B based on the income you normally report to the Internal Revenue Service IRS.[NEWLINE][BOUNDARY][NEWLINE]user: What if I disagree with the MAGI amount from the IRS?[NEWLINE]agent: Then you must correct the information with the IRS.[NEWLINE][BOUNDARY][NEWLINE]user: Makes sense. Well, how high are the monthly part B premiums going to be?
user: Yes I would like to learn more about Medicare Premiums.[NEWLINE]agent: Are you wanting to apply for Medicare Part A or B?[NEWLINE]user: Yes Medicare Part A.[NEWLINE]agent: In that case please visit our webpage Medicare Resources.[NEWLINE][BOUNDARY][NEWLINE]user: How much must one earn to pay a regular premium?[NEWLINE]agent: If your income is below the limits described above, the law about paying higher premiums does not apply to you.[NEWLINE][BOUNDARY][NEWLINE]user: What does SHIP stand for and where can I find that info as pertaining to me?[NEWLINE]agent: SHIP stands for State Health Insurance Counseling and Assistance Program. You can find your local SHIP contact information in the back of your Medicare & You 2020 Handbook online or you can request it when you call.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any additional information on how to apply for Medicare online?[NEWLINE]agent: For more information about applying for Medicare only and delaying retirement benefits, visit Applying for Medicare Only Before You Decide. What documents and information will I need to submit with my application?[NEWLINE][BOUNDARY][NEWLINE]user: My cousin wants to apply as well, but she doesn't know how to use the Internet and due to several disabilities she can't get to the office in person. Is there any option that allows a person who is hard of hearing to apply by phone?
user: What are tax returns used for when determining retirement?[NEWLINE]agent: Do you want to know how to determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: No, that is not what I need at this time.[NEWLINE]agent: Did you know we use the 2017 tax year data if you filed in 2018?[NEWLINE]user: Yes, I knew this.[NEWLINE]agent: Then let us know if you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018 and we can update your records.[NEWLINE][BOUNDARY][NEWLINE]user: What if my income has gone down?[NEWLINE]agent: Just contact us to explain that you have new information and may need a new decision about your income-related monthly adjustment amount.[NEWLINE][BOUNDARY][NEWLINE]user: Very well.  Is there a certain time when I need to enroll for medical insurance?[NEWLINE]agent: Do you have medical insurance already?[NEWLINE]user: Yes, through my work.[NEWLINE]agent: If that's the case, you may qualify for a special enrollment period.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply for Medicare when I turn 65?
user: Hi, I need to know what is the monthly Medicare Premiums?[NEWLINE]agent: These premiums have an amount of $ 144.60.[NEWLINE]agent: It all depends on the tax return you made.[NEWLINE]user: Perfect, can you expand the information more?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if you show up paying a higher amount for drug coverage?[NEWLINE]agent: You should contact the Centers for Medicare and Medicaid Services to make the appropriate corrections.[NEWLINE][BOUNDARY][NEWLINE]user: Perfect, can you give me more information on the subject?[NEWLINE]agent: What particular information do you need to know?[NEWLINE]user: Information related to income or to apply for Medicare Part A or B.[NEWLINE]agent: You can visit the Medicare Resources website to find information on the subject.[NEWLINE][BOUNDARY][NEWLINE]user: My cousin wants to apply as well, but due to several disabilities, she can't get to the office in person. Is there any option that allows a person who is hard of hearing to apply by phone?
user: Hello, do I need information about the steps to file a tax return?[NEWLINE]agent: To carry out such a process, it is essential to know the monthly adjustment amounts related to income.[NEWLINE]user: How can such amounts be taken out?[NEWLINE]agent: For this purpose we use the data for the fiscal year.[NEWLINE]user: Can you expand that information more please?[NEWLINE]agent: It is important that you call or visit any local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: Medicare registration/enrollment options is also something I'd like to know. Are there any other possibilities?[NEWLINE]agent:  You can also apply :   By phone - Call us at 1 - 800 - 772 - 1213 from 7 a.m. to 7 p.m. Monday through Friday. If you are deaf or hard of hearing, [108] you can call us at TTY 1 - 800 - 325 - 0778[NEWLINE][BOUNDARY][NEWLINE]user: is there an enrollment period[NEWLINE]agent: Do you have  a group health insurance?[NEWLINE]user: yes
user: Steps to file taxes?[NEWLINE]agent: It is vital that you know the monthly adjustment amount related to 2020 income to make such a statement.[NEWLINE]user: How can I perform such calculations?[NEWLINE]agent: In certain cases we use data from fiscal year 2017 for this purpose.[NEWLINE]user: Can you expand that information more please?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Perfect.[NEWLINE]agent: It may happen that your income decreases, I am influencing the process.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information regarding the topic.[NEWLINE]agent: It is important that you visit Extra Help with your Medicare prescription drug costs for more information.[NEWLINE]user: Can I get Extra Help?
user: Good day. I would like to know how to contest a decision made by you, perhaps  you can enlighten me.[NEWLINE]agent: Do you disagree with the decision we made about your income-related monthly adjustment amounts?[NEWLINE]user: No, but I want to know my rights.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find more information about what Medicare covers?[NEWLINE]agent: You can visit the Medicare website, or call 1 - 800-MEDICARE 1 - 800 - 633 - 4227 ; TTY 1 - 877 - 486 - 2048. Your State Health Insurance Counseling and Assistance Program SHIP also can help answer your Medicare questions.[NEWLINE][BOUNDARY][NEWLINE]user: What if you have determined that I must pay a higher amount for Medicare prescription drug coverage?[NEWLINE]agent: Well, if you don't have this coverage, you must call the Centers for Medicare & Medicaid Services CMS at 1 - 800-MEDICARE 1 - 800 - 633 - 4227 ; TTY 1 - 877 - 486 - 2048 to make a correction. Social Security receives the information about your prescription drug coverage from CMS.[NEWLINE]user: I see. And what if I disagree with the MAGI amount received from the IRS?[NEWLINE]agent: In that case, you must correct the information with the IRS.[NEWLINE][BOUNDARY][NEWLINE]user: Fair enough. And what should I do if I received a settlement from my employer because of bankruptcy?
user: I want to contest a decision you made and need to know what to consider.[NEWLINE]agent: Do you disagree with the decision we made about your income-related monthly adjustment amounts?[NEWLINE]user: No, it's about another issue.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Look, can you just give me a link or something to more information?[NEWLINE]agent: Of course. Do you want more information about the income-related monthly adjustment amounts or to apply for Medicare Part A or B?[NEWLINE]user: No, nothing of that![NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Let me be more direct: what adjustments need to be done to my premium?[NEWLINE]agent: The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare. Most people don t pay higher premiums.[NEWLINE][BOUNDARY][NEWLINE]user: Very well. Now for the meantime can i opt out of receiving cash retiremnt?[NEWLINE]agent: yes of course.[NEWLINE][BOUNDARY][NEWLINE]user: What if i did not get my new medicare card?[NEWLINE]agent: You can update your mailing address by logging in to or creating your personal my Social Security account.[NEWLINE][BOUNDARY][NEWLINE]user: how do i apply for medicare?[NEWLINE]agent: you can apply online[NEWLINE][BOUNDARY][NEWLINE]user: why did they new ones?
user: Hello, I would like to know what to do If I do not agree with your decision[NEWLINE]agent: If you disagree with our decision about monthly adjustment amounts related to your income?[NEWLINE]user: no that's not the case[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and how can i get new information?[NEWLINE]agent: Contact us to explain that you have new information and that you may need a new decision on your income related monthly adjustment amount.[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more information?[NEWLINE]agent: visit the Medicare website, or call 1 - 800-MEDICARE 1 - 800 - 633 - 4227; TTY 1-877-486-2048.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do? If I do not agree with the amount of MAGI we receive from the IRS[NEWLINE]agent: In that case, you must correct the information with the IRS.[NEWLINE]user: What if I don't have coverage for my medications?
user: Hello, I would like to obtain information about Medicare monthly premiums for 2020[NEWLINE]agent: Of course The standard Part B premium for 2020 is $ 144.60.[NEWLINE]agent: filed a joint tax return?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my income is not greater than the limits described above?[NEWLINE]agent: If your income is not greater than the limits described above, this law does not apply to you.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about Medicare. Can I still apply for Medicare at the age of 65?[NEWLINE]agent: You can, and if you are, your initial enrollment period begins three months before you turn 65, including the month you turn 65 and ends three months after that birthday.[NEWLINE]user: What can I do after applying for Medicare?[NEWLINE]agent: You can sign up for A Hospital Insurance and Part B Medical Insurance. You can turn down Part B coverage if you don't want to pay a premium.[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need to apply?[NEWLINE]agent: You can find out online by checking the Checklist For The Online Medicare, Retirement, and Spouses Application.[NEWLINE][BOUNDARY][NEWLINE]user: How can I be sure that my identity is safe?