elplaguister/DTS_session_datasets huggingface dataset:
user: What can i do because I do not agree with the Boards decision?[NEWLINE]agent: Do you have new and relevant evidence that supports your case?[NEWLINE]user: Yes, I definitely have new and relevant evidence.[NEWLINE]agent: Then you are able to file a Supplemental Claim and you can also make an appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: Well, I'll bring my grandson with me. He's a good boy. By the way, can I do something about a board decision? sincerely there is a part I would like to talk I consider they made a bad decision and for the good of all it should be fixed[NEWLINE]agent: Do you disagree with the Board's decision and have new and relevant evidence that supports your case?[NEWLINE]user: Yes, I do. Very much.[NEWLINE]agent: In that case you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: And which options do I have to appeal a judge?[NEWLINE]agent: If you want a Veterans Law Judge to review your case as quickly as possible,  you should choose a Direct Review.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have new evidence? My grandson helped me gather information that can be presented to support my claim.
user: Hi, could you help me, I need to know how to change my VA direct deposit and online contact information.[NEWLINE]agent: Do you want to know how to use this function?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I change my address through your VA.gov profile?[NEWLINE]agent: You can log in to VA.gov and change your address or other contact information in your VA.gov profile. This will update your information on disability compensation, pension benefits, claims and appeals, VR&E vocational rehabilitation and employment, and VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: Should I contact VA if I have other changes to my information?[NEWLINE]agent: Yes It is important to update your information with us if you change your marital status, have a baby, adopt a child or experience any other life change that may affect your qualification or payment.[NEWLINE][BOUNDARY][NEWLINE]user: What benefits do I get if I have a disability rating of 30% or more?[NEWLINE]agent: ] You may be able to add eligible dependents to your VA disability compensation for a higher payment, also called the benefit rate....[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I want to change my information by mail?
user: I just wanted to know how to change my direct deposit routing number[NEWLINE]agent: Do you need help using eBenefits to change your VA direct deposit information?[NEWLINE]user: yes[NEWLINE]agent: Okay, you will need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. You will need to go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: What requirements must I have or meet for VA to cover the cost of my glasses?[NEWLINE]agent: Do you have compensable service - disability related, a disability linked to your military service for which you are receiving VA disability payments?[NEWLINE]user: do not[NEWLINE]agent: Are you a former prisoner of war prisoner of war?[NEWLINE]user: do not[NEWLINE]agent: Did you get a Purple Heart?[NEWLINE]user: yes[NEWLINE]agent: Because you meet at least one of the requirements We will cover the cost of your glasses[NEWLINE]user: Where can i get more information?[NEWLINE]agent: For more information, contact your prosthetic representative at your nearest VA clinic or medical center. Find a VA health center near you[NEWLINE][BOUNDARY][NEWLINE]user: If I have vision and hearing loss, will VA also cover the cost of hearing aids?
user: Tell me about how to change a VA direct deposit information[NEWLINE]agent: You can change your VA direct deposit information for disability compensation, pension benefits or education benefits online.[NEWLINE][BOUNDARY][NEWLINE]user: What is disability compensation and pension benefit payments?[NEWLINE][BOUNDARY][NEWLINE]agent: Have you tried the direct deposit feature on VA.gov?[NEWLINE]user: Not yet.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to cancel your direct deposit payments?[NEWLINE]user: No, not that either.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I change my info for GI Bill?[NEWLINE]agent: For that, you'll need to sign in to eBenefits.[NEWLINE][BOUNDARY][NEWLINE]user: Can I change my info by mail?[NEWLINE]agent: Yes, you can. Fill out and send the form 24-0296.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a feature for direct deposit at VA.gov?
user: I want to make changes to some of my direct deposit information[NEWLINE]agent: Do you want to sign in and make those changes online?[NEWLINE]user: yes I do[NEWLINE]agent: Okay, You ll need to sign in to eBenefits to change your VA direct deposit and contact information online. To use this feature you 'll need a Premium DS Logon account.Go to eBenefits then you can sign in and upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: On a very similar note. Are you a member of the National Guard who is either conventional or technical?[NEWLINE]agent: Yes, I'm a traditional National Guard.[NEWLINE][BOUNDARY][NEWLINE]user: What are benefits to consider when separating or retiring?[NEWLINE]agent: You 'll need to file 180 to 90 days before separation.[NEWLINE][BOUNDARY][NEWLINE]user: Can i walk in to any Vet Center during clinic hours?[NEWLINE]agent: Yes, anytime.[NEWLINE][BOUNDARY][NEWLINE]user: Cau I to use benefits during and after service?
user: Hello there. Hope you are doing well. I wanted to change my contact information online and need some assistance with that. Can you help me out?[NEWLINE]agent: You want to change your VA direct deposit and contact information, is that correct?[NEWLINE]user: No, not my VA direct deposit information.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Just the contact information will be fine. It didn't let me log in with my HealtheVet credentials. Do I need another account?[NEWLINE]agent: Yes, you 'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see. Are there any other ways to do it? I want to avoid creating another account.[NEWLINE]agent: Yes, you can change your information by mail or phone.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to change your information by mail then?[NEWLINE]user: No, not by mail. It's even less convenient for me.[NEWLINE][BOUNDARY][NEWLINE]agent: I see. Would you like to change your information by phone then?[NEWLINE]user: Yes, by phone is fine with me.
user: I was wondering how to change my contact information online. Maybe you can help me?[NEWLINE]agent: You'll need to sign in to eBenefits to do so. Would you like to learn more about this feature?[NEWLINE]user: Yes, please.[NEWLINE]agent: First of all, you'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won t work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. There is something else I've been meaning to ask you. What if my disability got worse over the years? I have the impression that it did.[NEWLINE]agent: If your disability gets worse, you can file a claim for an increase in benefits or file for a VA disability increase.[NEWLINE][BOUNDARY][NEWLINE]user: As a result, it didn't fit. However, I have another problem. I've been waiting for a disability payment for over two weeks and have yet to obtain it. So, what do I do now?[NEWLINE]agent: In that case you should call the Veterans Help Line at 800-827-1000 TTY: 800-829-4833. We're here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks for the number. I think it might have to do with the fact that I recently moved. Can I change my address online using my profile?[NEWLINE]agent: Of course. You can sign in to VA.gov and change your address and other contact information in your VA.gov profile. This will update your information across disability compensation, pension benefits, claims and appeals, Vocational Rehabilitation & Employment VR&E, and VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Can I also change other information than my address online then?[NEWLINE]agent: Yes. You can change your information online, or contact your nearest VA regional benefit office or eligibility office.[NEWLINE][BOUNDARY][NEWLINE]user: Can you guide my through the process of changing my address online?
user: How do I change some information on my VA direct deposit please?[NEWLINE]agent: You'll need to create a Premium DS Logon account and sign in to eBenefits.[NEWLINE]user: I can't do it online, is there another way?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Can I change the type of account I have to Premium?[NEWLINE]agent: Yes just go to eBenefits to upgrade your DS Logon account to Premium.[NEWLINE][BOUNDARY][NEWLINE]user: What if I've had a recent setback and my condition is worse, can I prolong my benefits?[NEWLINE]agent: In the event that your disability gets worse, you can file a claim for an increase in VA benefits.[NEWLINE][BOUNDARY][NEWLINE]user: So if I can't do this online, what other ways are there to update my information?[NEWLINE]agent: Besides the online route, you can change your information by mail or phone.[NEWLINE][BOUNDARY][NEWLINE]user: What form do I send by mail?[NEWLINE]agent: Fill out a VA Direct Deposit Enrollment VA Form 24 - 0296.[NEWLINE][BOUNDARY][NEWLINE]user: I'm moving soon and would like to eventually change my address, is that possible?
user: Hello, I'm looking for additional information on careers. Can you help me?[NEWLINE]agent: Of course. On our page you can, for example, view the current subsistence allowance rates to find out the amount we'll provide to help you pay for basic needs like food and clothing if you're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn more about other VA benefits and services?[NEWLINE]user: Yes, that'd be great.[NEWLINE][BOUNDARY][NEWLINE]user: I want to ask about  VA benefits and services, what post-9/11 GI Bill benefits are there?[NEWLINE]agent: Post-9/11 GI Bill If you need help paying for school or job training and have served on active duty after September 10, 2001, find out if you can get educational benefits through the Post-9/11 GI Bill.[NEWLINE][BOUNDARY][NEWLINE]agent: We can help you explore options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: I'd rather chat on the phone with others. Do you have a contact number?[NEWLINE]agent: Of course. You can call our VA benefits hotline: 800 - 827 - 1000; eBenefits technical support: 800 - 983 - 0937;  or MyVA311 for help: 844 - 698 - 2311.[NEWLINE]user: Do you perhaps also have a number for people hard of hearing? I have some issues understanding people sometimes. I'm not the youngest anymore.[NEWLINE]agent: Yes, we do. Simply call TTY: 711.[NEWLINE][BOUNDARY][NEWLINE]user: Great, thanks a bunch. Can you tell me about the subsistence allowance rates again? Sorry, I got sidetracked.[NEWLINE]agent: Of course. On our page you can, for example, view the current subsistence allowance rates to find out the amount we'll provide to help you pay for basic needs like food and clothing if you're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, and can I write you more questions online if I need to?[NEWLINE]agent: Yes, feel free to ask a question online, whenever you need to.[NEWLINE][BOUNDARY][NEWLINE]user: You're too sweet. Are you from Kansas too? Anyway, I just need some more information about that VA for Vets program and I'm good to go.
user: can you give me more information and resources on professional and labor assistance[NEWLINE]agent: Subsistence allowance ratesView the current subsistence allowance rates to find out the amount we 'll provide to help you pay for basic needs like food and clothing if you 're an eligible Veteran participating in the Voc Rehab program[NEWLINE][BOUNDARY][NEWLINE]agent: want to know Other VA benefits and services[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: Concerning GI Bill benefits. Are there any other GI Bill programs that i might be eligible for?[NEWLINE]agent: of course, there is the Montgomery GI Bill Active Duty MGIB - AD program. If you have served active duty for at least 2 years, find out if you are eligible for the Montgomery GI Bill Active Duty program.[NEWLINE][BOUNDARY][NEWLINE]agent: GI Bill benefitsExplore options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: algo más quiero preguntar acerca de  MONTGOMERY GI Bill Active Duty MGIB. ¿cuáles son sus redes[NEWLINE]agent: Veterans Benefits Administration FacebooksVeterans Benefits Administration InstagramsVeterans Benefits Administration Linkedin[NEWLINE][BOUNDARY][NEWLINE]user: If I'm a Veteran in crisis or you're worried about one[NEWLINE]agent: connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: if i need more help[NEWLINE]agent: Ask a question online[NEWLINE][BOUNDARY][NEWLINE]user: where can i find the support?
user: I am looking for more information and resources pertaining to careers and employment.[NEWLINE]agent: We are able to help you manage your career in several ways.  VA transition assistance can help as you separate from the military.  You can explore your career options by attending a Transition Assistance Program briefing as the first step.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you also be looking for information about subsistence allowance rates?[NEWLINE]user: Yes, I would like information on that.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Then could you tell me what are the rates that I asked you right now since you did not answer me and are there other GI Bill programs that I can qualify for?[NEWLINE]agent: for example, the Montgomery GI Bill Active Duty MGIB - AD program. If you have served active duty for at least 2 years, find out if you are eligible for the Montgomery GI Bill Active Duty program.[NEWLINE][BOUNDARY][NEWLINE]agent: We can discuss that as well as other VA benefits and services such as exploring your options for using GI Bill benefits to help pay for school or training and finding out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: On a somewhat related note, let's talk about other VA benefits and services. Is there a point of contact that I can use to gather information on all the benefits?[NEWLINE]agent: You can reach the VA benefits hotline at 1-800-827-1000.[NEWLINE][BOUNDARY][NEWLINE]user: Unfortunately, I am fearing that I may need help to avoid becoming homeless.[NEWLINE]agent: We offer many programs and services that may help including free health care and, in some cases, free limited dental care.  We can also help you connect with resources in your community, like homeless shelters or faith-based organizations.[NEWLINE]user: How do I get help if I am at risk of becoming homeless?[NEWLINE]agent: We can connect you with resources in your community, like homeless shelters or faith-based organizations.[NEWLINE][BOUNDARY][NEWLINE]user: What other benefits might I possibly get?
user: I wanted to know about allowances that I can get for necessities while I'm in a jobs program[NEWLINE]agent: We have subsistence allowances that help you pay for basic needs if you are an eligible Veteran participating in the Voc Rehab program.  I can give you a link to view the current subsistence allowance rates[NEWLINE][BOUNDARY][NEWLINE]agent: would you like to know about other VA benefits and services?[NEWLINE]user: Yes, do you have more info about the GI Bill[NEWLINE][BOUNDARY][NEWLINE]user: OK fine. Now, regarding my search for an organization that serves veterans. Do you have something to help me even more with my benefits?[NEWLINE]agent: You can use the GI Bill Comparison Tool or you can contact Veterans Service Organizations to help you explore options and find out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]agent: We can help you look at options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a phone number I can dial if I have any other questions about hearing loss?[NEWLINE]agent: You can call the VA benefits hotline: 800-827-1000, If you have hearing loss, call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a way for me to stay updated on what's going on with the VA and benefits?[NEWLINE]agent: You can sign up for Veterans benefits email updates[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any social media pages I can follow?[NEWLINE]agent: We have Facebook, Instagram, Linkedin and others. I can give you the links if you want[NEWLINE][BOUNDARY][NEWLINE]user: how can you help me with employment?
user: I'm looking for information.[NEWLINE]agent: No problem. You can get access to a subsistence allowance that will help you get pay for your basic needs.[NEWLINE][BOUNDARY][NEWLINE]agent: Besides, you can get access to thers benefits and services as veteran.[NEWLINE]user: And what are this benefits?[NEWLINE][BOUNDARY][NEWLINE]user: by the way, about more benefits and information of GI Bill, if I have difficulties with the course, can I pay to have advice from a tutor?[NEWLINE]agent: Yes, if you're using VA educational benefits and you're struggling with the coursework, you might be able to get help paying for a tutor.[NEWLINE][BOUNDARY][NEWLINE]agent: The GI Bill benefits can help you to pay for school or training.[NEWLINE][BOUNDARY][NEWLINE]user: And how can I get information about this?[NEWLINE]agent: You can go to VA for vets and ask questions online.[NEWLINE][BOUNDARY][NEWLINE]user: There are online learning programs?[NEWLINE]agent: You can get free classes for a year on linkedin on linkeding premium and linkedin learning.[NEWLINE][BOUNDARY][NEWLINE]user: There is any kind of information blog where I can get information or news?[NEWLINE]agent: You can always get updated through your email, on benefits from the veterans benefits administration.[NEWLINE][BOUNDARY][NEWLINE]user: What kind of information or assitance they will give me?
user: you can help me with info on subsistence allowances[NEWLINE]agent: Subsistence allowances help you pay for basic needs like food and clothing if you are an eligible Veteran participating in the Voc Rehab program.  I can give you a link so you can view the current subsistence allowance rates[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need more information on other VA benefits and services?[NEWLINE]user: I could use some GI BIll info[NEWLINE][BOUNDARY][NEWLINE]user: Yes, I would like to have information about the benefits of GI Bill, what are the benefits? and how can i qualify?[NEWLINE]agent:  Post-9/11 GI BillIf you need help paying for school or job training and you ve served on active duty after September 10, 2001, find out if you can get education benefits through the Post-9/11 GI Bill[NEWLINE][BOUNDARY][NEWLINE]agent: We can help you look at options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]user: Another GI BIll question. Do you have a phone number where people can call if they are experiencing hearing problems?[NEWLINE]agent: You can call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: what else can you help me while looking for employment?[NEWLINE]agent: We can help you get career and employment assistance, manage your career, and give you more information and resources[NEWLINE][BOUNDARY][NEWLINE]user: and do you have jobs available for vets?[NEWLINE]agent: Yes, we can help you match your skills and experiences to VA job opportunities.[NEWLINE][BOUNDARY][NEWLINE]user: do you have anywhere we can go to talk to someone about our situation if we have problems finding a place to live?
user: Do you have information on help I can get while I'm in a VA employment program?[NEWLINE]agent: We have a subsistence allowance which helps you pay for basic needs like food and clothing if you're an eligible Veteran participating in the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more information on benefits?[NEWLINE]user: can you help with GI BIll benefits?[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. If you have any knowledge of foreign programs? What additional benefits are available via the GI Bill?[NEWLINE]agent: There is the Montgomery GI Bill Active Duty. If you served at least 2 years on active duty you might qualify for benefits under this program.[NEWLINE][BOUNDARY][NEWLINE]agent: Yes we can help you go over your options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get.[NEWLINE][BOUNDARY][NEWLINE]user: If I have a hearing impairment, and I need information, is there a TTY number I can call?[NEWLINE]agent: You can call TTY: 711[NEWLINE][BOUNDARY][NEWLINE]user: how do I know how much I can get in subsistence allowance?[NEWLINE]agent: You can view the current subsistence allowance rates to find out the amount we will provide to help you pay for basic needs like food and clothing. I can give you the link so you can get an idea of what you'll get[NEWLINE][BOUNDARY][NEWLINE]user: do you have help for someone who might be homeless soon?[NEWLINE]agent: We offer many programs and services that may help. We can also help you connect with resources in your community like homeless shelters or faith-based organizations.[NEWLINE][BOUNDARY][NEWLINE]user: and do you have other help if we don't have the GI Bill?
user: Where can I get more information?[NEWLINE]agent: Sure I can help with that. Subsistence allowance ratesView the current subsistence allowance rates to find out the amount we 'll provide to help you pay for basic needs like food and clothing if you 're an eligible Veteran participating in the Voc Rehab program[NEWLINE][BOUNDARY][NEWLINE]agent: Are there other Va benefits and services?[NEWLINE]user:  GI Bill benefitsExplore options for using GI Bill benefits to help pay for school or training, and find out what benefits you can get[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get career and employment assistance?[NEWLINE]agent: sure there is this: How to applyGet step - by - step instructions on how to apply for vocational rehab benefits[NEWLINE][BOUNDARY][NEWLINE]user: what are the other benefits and services?[NEWLINE]agent: Other educational assistance programsIf you re a Veteran, Reservist, or National Guard Soldier who doesn t qualify for the Post-9/11 GI Bill[NEWLINE][BOUNDARY][NEWLINE]user: Can I get career and employments assistance[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to find out if I can get a career and employment assistance. I'd like to ask another question, what if I'm a service member who hasn't yet received a service-connected disability rating? Can I still apply for the VA Vocational Rehabilitation and Employment?[NEWLINE]agent: You don t need to wait for a rating. Instead, please fill out VA Vocational Rehabilitation - Getting Ahead After You Get Out VA Form 28 - 0588.[NEWLINE][BOUNDARY][NEWLINE]agent:  How to applyGet step - by - step instructions on how to apply for vocational rehab benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Let me ask another question. What if I am a service member who has not yet received a service-connected disability rating?  How can i manage my career?