elplaguister/DTS_session_datasets huggingface dataset:
user: I would not want to commit a driver Violation Point System, so I would like to know what it is.[NEWLINE]agent: This system is for the state of New York to identify high-risk drivers. The DMV assigns points to these drivers each time they commit certain infractions.[NEWLINE]agent: Do you have 11 or more points in an 18-month period?[NEWLINE]user: No, I don't have that many points.[NEWLINE][BOUNDARY][NEWLINE]user: I'm not sure how many points I have, how are those points calculated?[NEWLINE]agent: You must be convicted of the traffic violation before points are added to your driving record. Your point total is calculated based on the date of the violation, not the date of the conviction. The points for violations that all occurred within the last 18 months are added to calculate your point total.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any violations that I could commit that are not worthy of points?[NEWLINE]agent: Yes... bicycle violations, pedestrian violations and parking violations.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am in New York and receive more than 6 points in 18 months?[NEWLINE]agent: You must pay a Driver Responsibility Assessment fee.[NEWLINE][BOUNDARY][NEWLINE]user: A few months ago I was in another country and was convicted of a traffic violation, will I have problems here for that?
user: Good morning. I heard about some driver points the other day, do you have any info about it?[NEWLINE]agent: Good morning. You are talking about the Driver Violation Point System. It's a system that allows the NYS DMV to identify high risk drivers and take pertinent actions against them. Works on an assigned points basis for certain traffic violations.[NEWLINE]agent: Do you know how many points do you have in your license?[NEWLINE]user: No, i don't know.[NEWLINE][BOUNDARY][NEWLINE]user: How i don't get points, by the way?[NEWLINE]agent: Well, you won't get any points in case of any of the following: any bicycle violation, any pedestrian violation or any parking violation.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, got it. Uh, and what happens if i'm out of NYS?[NEWLINE]agent: If the violation occurs outside NYS, your driving record won't be affected by the violation, because it's outside NYS jurisdiction. Only exception is, if the violation happens to be in Ontario or Quebec.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks. May i know how my points are summed up, please?
user: Hi, i got a ticket the other day and i was said i was going to get some points assigned to my license. What can you tell me about that?[NEWLINE]agent: No problem. Those points are representative for the Driver Violation Point System, a way for the DMV to identify high risk drivers and take pertinent actions against them.[NEWLINE]agent: Have you commited any traffic violations in the last 18 months period?[NEWLINE]user: No, i haven't been in any traffic violations in that time.[NEWLINE][BOUNDARY][NEWLINE]user: I heard about a Point Reduction Program thing, is that a real thing?[NEWLINE]agent: Yes, sure is. It's a DMV feature, which allows you to take a DMV- approved Point and Insurance Reduction Program that will help to prevent you lose your license in case you have already 11 or more points on your driving record.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's very nice of DMV. Say, what if i have a violation in my record and i didn't do it, but someone else did?[NEWLINE]agent: If you believe that is the case, you can make use of the hearing resource. but be aware that the hearing is not for probation of guilt or not.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. Um, i'm dragging a out-of-state violation conviction, that does affect my driving record in any way?
user: Hi, i was told something about a Driver Responsability fee, what's that?[NEWLINE]agent: The Driver Responsability Assessment fee is a special fee that you must pay if you receive 6 or more points on your NYS driving record in the last 18 months.[NEWLINE]user: Yeah, that's my case, i have 8 points in my license.[NEWLINE]agent: Then you definitely must pay the fee.[NEWLINE][BOUNDARY][NEWLINE]user: I was wondering, about a month ago i was convicted for a violation but it wasn't me, what can i do about it? Is there any resource i can use?[NEWLINE]agent: You can use the hearing resource for case revision. But if you're looking for a non-guilty outcome, i'm afraid DMV hearing isn't for that.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way i can put down my points account?[NEWLINE]agent: There is. You have the Point and Insurance Reduction Program course. It's a DMV-approved course that will help to prevent you from losing your license in the event you accrued 11 or more points in your record.[NEWLINE][BOUNDARY][NEWLINE]user: Isn't that great, huh?.  Now please, if happens i'm out of the state and i'm convicted for any traffic violation, that will affect my record in NYS?
user: I have a query in relation to the Driver Violation Point System, what exactly is it and how does it operate?[NEWLINE]agent: The Driver Violation Point System is a way for the DMV to highlight high risk drivers and allocate points for certain traffic violations that may occur[NEWLINE]agent: Do you have any points from this Driver Violation Point System?[NEWLINE]user: Yes I do, what is the maximum number of points that I am allowed accrue?[NEWLINE]agent: If you receive 11 points in any 18-month period, you r driver license can be suspended. This is not the only was that your license can be suspended, consult the Suspensions and Revocations section of the website[NEWLINE][BOUNDARY][NEWLINE]user: Could you tell me some more about the Point and Insurance Reduction Program?[NEWLINE]agent: The Point and Insurance Reduction Program is DMV approved, which ultimately helps prevent you from losing your license, should you have accrued 11 points or more on your license[NEWLINE][BOUNDARY][NEWLINE]user: When are points not assigned in the NYS Driver Point System?[NEWLINE]agent: Instances where points are not assigned are associated with violations relating to bicycles, pedestrians or parking[NEWLINE][BOUNDARY][NEWLINE]user: How are the total number of points on my license calculated?
user: Hello, I need some information about surrendering my IRP registration.[NEWLINE]user: Do you know how I can surrender my IRP reg at the customer service counter in Albany?[NEWLINE]agent: To surrender your IRP registration you have to complete and sign form Schedule A & C pdf[NEWLINE][BOUNDARY][NEWLINE]user: Ok, and what if I want to renew my IRP later and didn't surrender my plates?[NEWLINE]agent: You can do that, but you'll be charged a registration fee for an entire year.[NEWLINE][BOUNDARY][NEWLINE]user: I ask you because my apportioned plates got lost. Is there a way to sort that out so I don't get charged that fee?[NEWLINE]agent: You can get a completed form Report of Lost or Stolen Motor Vehicle Items MV-78B from a police agency and send form MV-78B with form IRP-6.[NEWLINE][BOUNDARY][NEWLINE]user: Where could I surrender my items? I have another plate I'd like to surrender.[NEWLINE]agent: You should sent it to International Registration BureauPO Box 2850 ESPAlbany  NY 12220 - 0850s[NEWLINE][BOUNDARY][NEWLINE]user: That's really far from where I live, I can't afford going there. I want to send them by mail, can you give me some information about that?
user: I would like to know how I can surrender IRP registration and plates.[NEWLINE]user: Specifically, what should I do to surrender IRP registration and plates?[NEWLINE]agent: You must complete and sign form Schedule A&C.[NEWLINE][BOUNDARY][NEWLINE]user: One of my plates was stolen, what should I do?[NEWLINE]agent: You must complete the MV-78B form from a police agency and send it with form IRP-6, surrender the apportioned plates only if no vehicle will replace the current vehicle.[NEWLINE]user: And what if one of my plates is lost?[NEWLINE]agent: It is the same procedure as with a stolen plate. You must complete the MV-78B form from a police agency and send it with form IRP-6, surrender the apportioned plates only if no vehicle will replace the current vehicle.You must return the unused cab card, sticker and license plates distributed within 60 days after your original receipt or within 60 days after the effective date of registration renewal.[NEWLINE][BOUNDARY][NEWLINE]user: I don't want to renew my registration, how can I surrender an IRP registration in this way?[NEWLINE]agent: send the apportioned plates and the cab card to the address you see below.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I send the surrendered items?[NEWLINE]agent: Send it to International Registration Bureau, PO Box 2850, Albany, NY 12220-0850.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get a refund of the IRP registration fees I paid to the state of New York?
user: Hello, i was told to use this for getting info IRP registration and plates?[NEWLINE]agent: Are you looking to surrender an IRP registration to avoid renewing the registration?[NEWLINE]user: Yes, i want to do that.[NEWLINE]agent: In that case, you must send your apportioned plates and the cab card to the address we give you.[NEWLINE][BOUNDARY][NEWLINE]user: And if i'm located in Albany?[NEWLINE]agent: Then you must surrender the IRP registration and delete the vehicle from your fleet along with the completion of form Schedule A&C.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thank you. Another question, i've paid fees in other jurisdictions, It is possible to get a refund for those IRP fees?[NEWLINE]agent: Yes, it is possible. With that intention, you must meet the following: the other jurisdiction made a mistake and that mistake is in your invoice and you paid the registration fees twice for just one vehicle. If you meet those, then a refund request is indeed possible.[NEWLINE]agent: None of your plates are lost or have been stolen, don't they?[NEWLINE]user: In fact, yes. Some pair of plates of mine are lost right now.
user: I want information about how to surrender a an IRP registration please.[NEWLINE]agent: The reason for surrender is because you do not want to renew your registration?[NEWLINE]user: No, that is not the reason.[NEWLINE]user: I just don't have time to do it right now, can I to renew at another time?[NEWLINE]agent: Yes but if you do not surrender your apportioned plates, you will be charged a registration fee for the entire year.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I sendthe surrendered items?[NEWLINE]agent: You must send it to International Registration Bureau, PO Box 2850, Albany, NY, 12220-0850.[NEWLINE][BOUNDARY][NEWLINE]user: How to get a refund from the New York state portion of the IRP registration fees I paid to other jurisdictions?[NEWLINE]agent: You may request that refound only if the other jurisdiction made an error and the error is on your invoice and/or you paid duplicate apportioned registration fees for the same vehicle.[NEWLINE]user: One of my apportioned plates was stolen, what should I do?
user: Hello, I need to replace my title certificate. But I'm busy at work almost every day so I can't go to DMV, so I want to do that by mail, I already tried but I think I messed up. Could you help me with that?[NEWLINE]agent: Did you aready send any documents to DMV?[NEWLINE]user: Yes, I sent two documents but It seems that either, those were wrong documents, or I missed some documents when I sent them.[NEWLINE]agent: Ok, no problem. I'll tell you what documents you need to send; if you already sent one of the documents on the list, simply send the ones you didn't send. DMV save all of that, so when you submit the ones you missed DMV will start your process.1)  A completed Application for Duplicate Title PDF  MV-902s2) Proof of Identity: this can be a photocopy of your NY State driver license, driver permit, or non-driver ID. You can see the Title PDF ID-82 for more acceptable proofs. 3 A personal check or money order for $20, paytable to Commissioner of Motor Vehicles[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. I want my son to apply for a title certificate, but I'm lost and I don't know how to apply for it. I did mine, ages ago so It's out of my memory.[NEWLINE]agent: You have to use the Application for Title Only PDF MV-82TON, and follow the instructions carefully.[NEWLINE]user: Would it be a problem if he moves later? He's already 18 and has plans on moving out.[NEWLINE]agent: He'll have to change his address.[NEWLINE][BOUNDARY][NEWLINE]user: What would he need to do update his address?Does he have to communicate with DMV or send them some items to their office?[NEWLINE]agent: He'll have to go to a DMV office and provide  a completed Application for Duplicate Title PDF MV-902s a proof of identity and $ 20.00 for the replacement fee. Pretty much the same for replacing a title certificate.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, one more question. Regarding my replacement title, I reckon I have some time today to go to a DMV office, I think it'll be faster than doing it by mail. Would I be issued my replacement immediately?
user: I want to know how I can replace my title certificate.[NEWLINE]user: What is the express mail?[NEWLINE]agent: It's about sending you a replacement by express mail. This will cost extra and you will need to sign for the delivery.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I deliver the requirements?[NEWLINE]agent: You must bring to a DMV office a completed Application for Duplicate Title MV-902.[NEWLINE][BOUNDARY][NEWLINE]user: How do I request a title certificate?[NEWLINE]agent: Use the Application for Title Only MV-82TON and follow the instructions carefully.[NEWLINE]user: What should I do if I am about to move?[NEWLINE]agent: You need to learn how to change your address.[NEWLINE][BOUNDARY][NEWLINE]user: What items should I send to the DMV office?
user: Hey, i was looking for information to replace a title certificate using mail.[NEWLINE]agent: Are you sending any items to the DMV?[NEWLINE]user: Yes, i'll do it.[NEWLINE]agent: Perfect. Then make sure you send a completed form MV-902 also know as Application for Duplicate Title.[NEWLINE][BOUNDARY][NEWLINE]user: Ok. And what about if i apply for a title certificate, instead?[NEWLINE]agent: For that scenario, You'll need to complete form MV-82TON or Application for Title Only. Make sure you read instructions carefully and follow them with accuracy.[NEWLINE]agent: Have you moved recently, by the way?[NEWLINE]user: Yeah, it has been couple moths already since i moved.[NEWLINE]agent: If that so, then you must learn how to change your address.[NEWLINE][BOUNDARY][NEWLINE]user: I'll get into it, thanks. Now, when i apply for a replacement title, it'll be issued in the DMV office?[NEWLINE]user: The same day i apply for it, i mean?[NEWLINE]agent: Sorry, but that would be a no. For practical reasons, all certificates are printed in a secure facility foreign to the DMV and then mailed to you. That way is more fast and easy.[NEWLINE][BOUNDARY][NEWLINE]user: Um, sounds logical. In any case, what items i need to bring to DMV when i look for the replacement process?
user: I would like to get a replacement title certificate, can I do this by mail?[NEWLINE]agent: Have you already received documentation regarding the replacement of your title certificate?[NEWLINE]user: I don't have any documentation at the moment[NEWLINE][BOUNDARY][NEWLINE]user: Can I receive the replacement title certificate through the mail or do I need to be present in a DMV office?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to receive your replacement title certificate by way of standard mail?[NEWLINE]user: No, I don't want to receive it by way of standard mail, I would fear that it may get lost in the mail[NEWLINE][BOUNDARY][NEWLINE]agent: Would you then prefer to receive the title certificate by express mail?[NEWLINE]user: I would prefer not to, as I am afraid that it may get lost in the mail[NEWLINE][BOUNDARY][NEWLINE]user: If I apply for a replacement title certificate at the DMV office, can they issue the certificate to me there and then?
user: Hi, I'm looking for information regarding replacement of a title certificate[NEWLINE]user: Can I replace a title certificate online?[NEWLINE][BOUNDARY][NEWLINE]user: Can I order the replacement certificate online?[NEWLINE]agent: To order a replacement title certificate online, you must be the owner of the vehicle, you must have a current UD address on file with the DMV and the vehicle in question must be registered and titled in New York State[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I apply for a replacement title certificate at a DMV office?[NEWLINE]agent: You won't receive your replacement title certificate at the DMV office, they are printed at an off-site facility and are mailed to the owner[NEWLINE][BOUNDARY][NEWLINE]user: Where is the replacement certificate sent if the registration for the vehicle is in my name?[NEWLINE]agent: The re[placement is mailed to the address that is held on file for you. If you wish to amend this address, please do this online before replacing your title certificate[NEWLINE][BOUNDARY][NEWLINE]user: I need further information about replacing a title certificate only
user: Please, tell me about replacing a title certificate.[NEWLINE]agent: will you apply for a replacement title at a DMV office?[NEWLINE]user: yes, I need to apply for a replacement of a title certificate.[NEWLINE]agent: In that case, the DMV office won't hand you the new title while you are there. The DMV prints the title certificates in Albany and then mails them to the vehicle owner.[NEWLINE][BOUNDARY][NEWLINE]user: what items do I need to bring to the DMV office?[NEWLINE]agent: first, you need a completed Application for Duplicate Title form (PDF MV-902)[NEWLINE][BOUNDARY][NEWLINE]user: Can I get the replacement title faster using the express mail?[NEWLINE]agent: Yes, we can send you the replacement title via express mail but you'll have to pay extra for it and you'll need to sign for the delivery.[NEWLINE][BOUNDARY][NEWLINE]user: What can I do if I don't have a NY State Driver License Permit?[NEWLINE]agent: You still can provide other kinds of proof.[NEWLINE][BOUNDARY][NEWLINE]user: Can I cancel an online transaction after submitting it?[NEWLINE]agent: Yes, but you can only cancel an online transaction the same day it was ordered.[NEWLINE][BOUNDARY][NEWLINE]user: For the mailing of the new title, what if the registration for my vehicle is in my name.[NEWLINE]agent: In that case, you can add or change your address online and then replace your title.[NEWLINE][BOUNDARY][NEWLINE]user: what are the limitations of ordering online?
user: Can I mail the paperwork?[NEWLINE]agent: Did you complete the form?[NEWLINE]user: I don't have the application.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have the mailing address?[NEWLINE]user: No, can you give it to me?[NEWLINE][BOUNDARY][NEWLINE]agent: What is your location?[NEWLINE]user: I would like to receive it by standard mail.[NEWLINE][BOUNDARY][NEWLINE]agent: Express mail would be quicker, would you like to use it?[NEWLINE]user: No, I'm not in a hurry.[NEWLINE][BOUNDARY][NEWLINE]user: How will I receive the title?[NEWLINE]agent: You will apply at the DMV, and it will be mailed to you.[NEWLINE][BOUNDARY][NEWLINE]user: Can I apply for just the title?
user: How to replace a title certificate?[NEWLINE]agent: There are few ways to do this but if you choose to do this by mail, you need to send the completed Application for Duplicate Title PDF [ 4 ] MV-902, proof of identity and a personal check or money order of $ 20.00 payable to Commissioner of Motor Vehicles.[NEWLINE]user: Where should I mail all those documents?[NEWLINE]agent: All of those documents including the Application for Duplicate Title PDF [ 4 ] MV-902 should be mail to Title Bureau NYS DMV PO Box 2750 Albany, NY 12220 - 0750.[NEWLINE][BOUNDARY][NEWLINE]user: If i choose to apply for a replacement title at a DMV office, will i get the new ones directly there?[NEWLINE]agent: You will not. The certificates will only be printed at Albany in a secure facility and mailed to the owner afterwards. Therefore, doing the application online saves your time and it is the easiest way to do it.[NEWLINE][BOUNDARY][NEWLINE]user: If i do it by mail, what document is suitable as my proof of identity?[NEWLINE]agent: The document could be a photocopy of your NY State Driver License, Learner Permit or you can refer to Proofs of Identify for Registration and Title PDF [ 5 ] ID-82 for other acceptable proof that is Non - Driver ID.[NEWLINE][BOUNDARY][NEWLINE]user: Can i order online if my title certificate was processed last week?[NEWLINE]agent: No. If it has been processed within the last 15 days, you could not proceed your order online.[NEWLINE][BOUNDARY][NEWLINE]user: What if i do not have any Driver ID proof of identity?[NEWLINE]agent: You can still proceed using other kinds of proof which is Non - Driver ID proof.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible change the address on my title record online?
user: How do I replace a title?[NEWLINE]agent: You can apply at a DMV office.[NEWLINE]user: Will I get a new one while there.[NEWLINE]agent: No, we mail them to you.[NEWLINE][BOUNDARY][NEWLINE]user: Where will you mail them to.[NEWLINE]agent: To the address on file. You can replace them online.[NEWLINE][BOUNDARY][NEWLINE]user: So i can do it at the DMV also?[NEWLINE]agent: Yes but the fastest way to do it is online.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for a title only?[NEWLINE]agent: Use the PDF file and follow instructions carefully.[NEWLINE][BOUNDARY][NEWLINE]user: Can I have them forwarded to a new address?[NEWLINE]agent: There is no guarantee the DMV will forward them. Please contact them with updated info.[NEWLINE][BOUNDARY][NEWLINE]user: Where are certificates printed?[NEWLINE]agent: In a secure facility in Albany.[NEWLINE][BOUNDARY][NEWLINE]user: Can I change the address online?
user: Hi, good afternoon. Need some info about the escort driver certification.[NEWLINE]agent: Sure. Are you currently an escort driver?[NEWLINE]user: Wel, no. Currently, i'm not, but i'm interested.[NEWLINE][BOUNDARY][NEWLINE]user: What should i meet for that?[NEWLINE]user: What do i need to go through to be certified as such driver?[NEWLINE]agent: You need to be 21 years old or be older, in first place. Second, need to have a valid NYS driver license, or at least to have a valid license in the state or jurisdiction in which you are a resident. Last, but not least, you must pass the Escort Driver's Certification Test.[NEWLINE][BOUNDARY][NEWLINE]user: Um, i see. I'll give a look into that. Now, lets say i have an escort driver license already, but it was issued in other state, It could be recognized in NYS, by any chance?[NEWLINE]agent: Are you going to operate a escort vehicle in NYS?[NEWLINE]user: No, i'm not planning to do that. I was just curious. Don't mind me.[NEWLINE][BOUNDARY][NEWLINE]user: But then again, what about if i already have a license issued by another state? Is there anything i need to do about it?. It's a Bus driver license, by the way.[NEWLINE]agent: If effectively you have a another state issued license of that type, you must notify it to DMV's Bus Driver Unit, in order to change your information, sending your DMV ID, Number Client, ID Number located on your escort certificate, your former address and your new address.[NEWLINE][BOUNDARY][NEWLINE]user: Ok,  ok, thank you. For last, what kind of penalty i get if i make a violation?