elplaguister/DTS_session_datasets huggingface dataset:
user: sdgfgf[NEWLINE]agent: No problem. First let me ask you. You don't have any kind of VA health benefits?[NEWLINE]user: that's right. I don't have any benefit.[NEWLINE]agent: Alright, no problem. If you don't have any benefit, as a veteran you may apply for them.[NEWLINE][BOUNDARY][NEWLINE]user: Which kind of benefits do you offer for women veteran?[NEWLINE]agent: we offer a very complete health care options, as screening and management of chrinic long-lasting conditions, like heart disease and diabetes, STDs and maternity care and other reproductive health services.[NEWLINE]user: It also includes fertility services?[NEWLINE]agent: Through legislation announced january 19, 2017, we have services for veterans and spouses who have problems to have a baby without the help of fertility treatment.[NEWLINE][BOUNDARY][NEWLINE]user: I have combat experience. That could be a problem?[NEWLINE]agent: Not at all, in that case, you also will count with free private counseling, alcohol and drugs assessment, along with other support at one of our 300 community Vet centers.[NEWLINE][BOUNDARY][NEWLINE]user: It has general services?
user: I need medical care but don't have benefits and wanted to see what I can do[NEWLINE]agent: You don't have VA health care benefits?[NEWLINE]user: no VA and no nothing else[NEWLINE]agent: Do you know what health benefits you may have earned?[NEWLINE]user: no[NEWLINE]agent: Have you served in a combat zone?[NEWLINE]user: yes I have[NEWLINE]agent: You can get free counseling and other support at one of our 300 community Vet Centers. We can help you find a Vet Center near you[NEWLINE][BOUNDARY][NEWLINE]user: You do have services for female vets?[NEWLINE]agent: Yes, we have female-specific services and general services.[NEWLINE][BOUNDARY][NEWLINE]user: do you have sexual assault help?
user: I want to know what my options are as a female vet if I don't have VA benefits[NEWLINE]agent: So you don't have VA health care benefits?[NEWLINE]user: yeah, don't have it[NEWLINE]agent: You may still be able to get health care[NEWLINE]user: what do I do?[NEWLINE]agent: You can contact our Women Veterans Call Center. Our staff will help you figure out your benefits and take the next step to getting care. Call us at 855-829-6636.[NEWLINE][BOUNDARY][NEWLINE]user: where would I call for more help if I did have the health benefits?[NEWLINE]agent: You could reach a VA health care provider at your local VA medical center by phone 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: what benefits could I get if I don't have health care from the VA?[NEWLINE]agent: Just contact our Women Veterans Call Center and our trained, all-female staff will help you[NEWLINE][BOUNDARY][NEWLINE]user: do you help with reproductive services?
user: Hello, I have some questions regarding women's health services for veterans.[NEWLINE]agent: Are you a female Veteran then?[NEWLINE]user: No, I am male. Just asking for my wife, who also served in the army.[NEWLINE]agent: Do you qualify for VA health care?[NEWLINE]user: Yes, I do.[NEWLINE]agent: In that case you can get access to high-quality women's health services as part of your benefits.[NEWLINE]user: Do you have a lot of female veterans then?[NEWLINE]agent: Yes, female Veterans are the fastest-growing group within our Veteran population. And we're dedicated to meeting their health care needs.[NEWLINE][BOUNDARY][NEWLINE]user: How do I access women's health care services?[NEWLINE]agent: In order to use them you have to apply for VA health care.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also provide specialty services?
user: Hello I need information about how to file a supplemental claim with new evidence[NEWLINE]agent: It is important that you add evidence that VA did not have before it is relevant to your case.[NEWLINE][BOUNDARY][NEWLINE]agent: Among your doubts is whether you can file a supplemental claim?[NEWLINE]user: Yes[NEWLINE]agent: You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.[NEWLINE][BOUNDARY][NEWLINE]user: and how long do I have to file the claim?[NEWLINE]agent: to make this claim You have up to 1 year from the date of your decision to file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: And where can I find more information on how to present the evidence?[NEWLINE]agent: For more details, see the instructions to complete the form. we will gladly supply you shortly[NEWLINE][BOUNDARY][NEWLINE]user: What should I do after the VA program schedules the exams?[NEWLINE]agent: If the VA schedules the exams for you, be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?
user: What Happens After I File a Supplemental Claim[NEWLINE]agent:   Find out what happens after you request a decision review[NEWLINE]agent: did the VA schedule the exams for you?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help?[NEWLINE]agent: A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?[NEWLINE]agent:  Get answers to frequently asked questions about decision reviews. Go to FAQs[NEWLINE][BOUNDARY][NEWLINE]user: Can I file a Supplemental Claim?[NEWLINE]agent: You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.[NEWLINE][BOUNDARY][NEWLINE]user: How do I file a Supplemental Claim with new evidence?
user: I have new evidence to add for my claim and want to know what to do[NEWLINE]agent: Would you like to file a Supplemental Claim?[NEWLINE]user: yes[NEWLINE]agent: You need to fill out the Decision Review Request: Supplemental Claim, VA Form 20-0995. You can download the form as a PDF file[NEWLINE][BOUNDARY][NEWLINE]user: and I add the evidence in there?[NEWLINE]agent: The evidence must be new evidence that the VA didn't have before that is relevant to your case[NEWLINE][BOUNDARY][NEWLINE]user: can I select any benefit type on the claim?[NEWLINE]agent: The most common benefit type is compensation, but if you’re unsure, check your VA decision. You can’t select multiple benefit types.[NEWLINE][BOUNDARY][NEWLINE]user: and what is the address to where I send it?[NEWLINE]agent: Department of Veterans AffairsClaims Intake CenterPO Box 4444Janesville, WI 53547-4444[NEWLINE][BOUNDARY][NEWLINE]user: what can I send as evidence with my claim?
user: What happens after I file a Supplemental Claim with new evidence?[NEWLINE]agent: Find out what happens after you request a decision review[NEWLINE]agent: did the VA schedule the exams for you?[NEWLINE]user: yes[NEWLINE]agent: be sure not to miss them[NEWLINE][BOUNDARY][NEWLINE]user: if I need help?[NEWLINE]agent: A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review.  Get help requesting a decision review[NEWLINE][BOUNDARY][NEWLINE]user: What kind of benefit can you offer me?[NEWLINE]agent: The most common benefit type is compensation,  but if you re unsure, check your VA decision. You can t select multiple benefit types[NEWLINE][BOUNDARY][NEWLINE]user: if I have more questions?[NEWLINE]agent:  Get answers to frequently asked questions about decision reviews. Go to FAQs[NEWLINE][BOUNDARY][NEWLINE]user: What method can I use to send the form?[NEWLINE]agent: By mail[NEWLINE][BOUNDARY][NEWLINE]user: if I don t have any new and relevant evidence?
user: Hello there, I have new evidence and would like to know how to file a supplemental claim with it.[NEWLINE]agent: Do you want to file a a Supplemental Claim?[NEWLINE]user: Yes, like I mentioned before.[NEWLINE]agent: In that case you need to fill out the Decision Review Request: Supplemental Claim VA Form 20-0995.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I'll download that form. Tell me, how would you define new evidence? I'm curious.[NEWLINE]agent: New evidence is information that VA didn't have before the last decision. Relevant evidence is information that could prove or disprove something about your case.[NEWLINE][BOUNDARY][NEWLINE]user: So, in essence, I need to provide evidence that could change the decision?[NEWLINE]agent: Yes, you must add new and relevant evidence supporting documents or identify evidence you'd like VA to gather for review.[NEWLINE]agent: Would you like more details?[NEWLINE]user: Sure, why not?[NEWLINE]agent: Then you should see the instructions for completing the form.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, alright. And how do I know if I'm able to apply for an insurance after the decision?
user: Hi there, I need to file a Supplemental Claim with new evidence.[NEWLINE]agent: Ok. You must add evidence VA didn't have before that s relevant to your case.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to file a Supplemental Claim?[NEWLINE]user: Yes, I do.[NEWLINE]agent: ok. You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.[NEWLINE][BOUNDARY][NEWLINE]user: How long do I have to file a Supplemental Claim?[NEWLINE]agent: You have 1 year from the date on your decision to file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: What happens next? Does VA schedule exams for me?[NEWLINE]agent: Maybe. If VA schedules exams for you, be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Can I file a supplemental claim if I have a fiduciary claim?[NEWLINE]agent: No, if you have a Fiduciary claim you can't file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information about Loan guaranty?
user: I requested a decision review on a VA supplemental claim, and I need to know what to do next.[NEWLINE]agent: I can certainly assist you with that. After a review, you don't have to do anything while you wait.[NEWLINE]agent: Has the VA contacted you for additional information since the review? Or have they scheduled any additional exams for you?[NEWLINE]user: No, they haven't contacted me at all about the review or anything yet.[NEWLINE][BOUNDARY][NEWLINE]user: They said the original claim was rejected because there wasn't enough proof. I gathered more evidence 2 years ago but just filed the decision review last week. Is there a time limit on when I can get new evidence?[NEWLINE]agent: Yes, you only have a year from the original claim to have it reviewed in most cases, unless you have a Fiduciary or Multiple party claim.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, good, mine is a multiple party claim. But if I find any more evidence, how do I make sure they get it?[NEWLINE]agent: You can submit it to them yourself, or you can ask the VA to submit any evidence like medical records.[NEWLINE][BOUNDARY][NEWLINE]user: How I submit the forms?[NEWLINE]agent: The "yourdecision" page has instructions on how to submit your form.[NEWLINE][BOUNDARY][NEWLINE]user: I have some evidence from a federal facility that I was at. How do I get that evidence submitted?
user: I need to file a supplemental claim with new evidence to Veteran Affairs, how do I go about this?[NEWLINE]agent: Are you about to file a claim with new evidence or have you recently filed?[NEWLINE]user: Neither, I'm just looking for information at this stage[NEWLINE][BOUNDARY][NEWLINE]user: When I'm filing a supplemental claim with new evidence to VA, what issues do I include in the claim?[NEWLINE]agent: In your claim, you can include all of the issues that VA decided upon or just some of them. Any of the issues that you disagree with must be listed along with the VA decision date[NEWLINE][BOUNDARY][NEWLINE]user: What exact information needs to be included in a supplemental claim with new evidence to the VA?[NEWLINE]agent: The new evidence that is required is classed as information that was not already submitted to the VA when they made a decision. Information is deemed to be relevant evidence if it proves or disproves something that is contained in your case[NEWLINE][BOUNDARY][NEWLINE]user: What forms must be completed when filing a supplemental claim with new evidence to VA?[NEWLINE]agent: You must complete a Decision Review Request: Supplemental Claim VA Form 20-0995, this form can be downloaded from the website[NEWLINE][BOUNDARY][NEWLINE]user: After submitting a supplemental claim with new evidence, what happens next?[NEWLINE]agent: You can find out the next steps after submitting a supplemental claim with new evidence by clicking on the relevant section of the website[NEWLINE]agent: Have you received any notification of schedule of exams from VA?
user: Is it possible to file a supplemental claim with new evidence?[NEWLINE]agent: You can file a supplemental claim if yo provide new evidence to the VA that has not been seen before and is relevant to the case.[NEWLINE][BOUNDARY][NEWLINE]user: How long do I have to file a supplemental claim?[NEWLINE]agent: You have one year to file a supplemental claim of the decision only if you have new evidence and if you have a fiduciary claim.[NEWLINE][BOUNDARY][NEWLINE]user: What is the process of filing a supplemental claim with new evidence?[NEWLINE]agent: Do you want to file a supplemental claim?[NEWLINE]user: No, not at this time.[NEWLINE][BOUNDARY][NEWLINE]user: How long do I have to file a claim?[NEWLINE]agent: Actually, you have only one year from the exact date you received your decision to file a supplemental claim.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get a form to fill out?
user: Hello, I would like to know how long does it take VA to make a decision since I submitted the application?[NEWLINE]agent: How long have I submitted the application?[NEWLINE]user: two weeks ago[NEWLINE]agent: If it has been more than a week since you submitted your request to us and you have not received a response, please do not resubmit the request. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday who will be happy to accommodate your request?[NEWLINE][BOUNDARY][NEWLINE]user: yes correct two weeks ago. and where should i go?[NEWLINE]agent: Go to the nearest VA medical center or clinic. Bring a signed VA Form 10 - 10EZ Application for Health Benefits with you. Find a VA medical center or clinic near you[NEWLINE][BOUNDARY][NEWLINE]user: What should I do to update my personal information?[NEWLINE]agent: unHGqS7r[NEWLINE]user: and what kind of attention do they offer?[NEWLINE]agent: If you need community care in a nursing home, home care, adult day care, geriatric evaluation, or respite care, you may need to complete a Request for VA Extended Care Services Form 10 - 10EC....[NEWLINE][BOUNDARY][NEWLINE]user: and where should i fill out my application in person?[NEWLINE]agent: To fill out your application in person, survey the nearest Veterans Medical Center in this league: Find the Veterans Center or Clinic closest to you OR you can help through your state's Department of Veterans. s Find your state's Veterans Department...[NEWLINE][BOUNDARY][NEWLINE]user: and what request should i bring?
user: Hello I need information about How long does it take for VA to make a decision after I submit the request?[NEWLINE]agent: Has it been more than a week since you submitted your request and you have not received a response?[NEWLINE]user: Yes[NEWLINE]agent: ok please don't reapply. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday, we will be happy to assist you[NEWLINE][BOUNDARY][NEWLINE]user: What days do you attend by phone?[NEWLINE]agent: Monday through Friday, 8:00 a.m. to 8:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do after I send the request?[NEWLINE]agent: You must find out what happens after applying[NEWLINE][BOUNDARY][NEWLINE]user: and where can i update my personal information?[NEWLINE]agent: To update your personal, insurance or financial information from a previous application, complete a VA Form 10 - 10EZR Health Benefits Update Form.[NEWLINE][BOUNDARY][NEWLINE]user: and where can I go personally?
user: Hello, I would like to know More information about the VA medical care application[NEWLINE]agent: Do you want to update your personal information?[NEWLINE]user: Yes[NEWLINE]agent: To update your personal, insurance or financial information from a previous application, complete a VA Form 10 - 10EZR Health Benefits Update Form.[NEWLINE]user: and what services do they provide?[NEWLINE]agent: If you need community care in a nursing home, home care, adult day care, geriatric evaluation, or respite care, you may need to complete a Request for VA Extended Care Services Form 10 - 10EC.[NEWLINE]user: And what document should I download for the application?[NEWLINE]agent: Must Download VA Form 10 - 10CG PDF[NEWLINE][BOUNDARY][NEWLINE]user: And where should I go if I want to fill out the application personally?[NEWLINE]agent: To fill out your application in person, survey the nearest Veterans Medical Center in this league: Find the Veterans Center or Clinic closest to you OR you can help through your state's Department of Veterans.[NEWLINE]user: What other application should I download?[NEWLINE]agent: Fill out the application for Health Benefits Form 10 - 10EZ. Obtaining VA Form 10 - 10EZ You or someone with legal power to represent you must sign the form, and include the date it was signed....[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?
user: I have questions about applying for health care[NEWLINE]agent: Okay, we can help you find out how to apply for VA health care benefits as a Veteran or service member[NEWLINE][BOUNDARY][NEWLINE]user: so what will I need to have ready?[NEWLINE]agent: You should find out if you are eligible for VA health care benefits, and you should have the documents that you will need ready[NEWLINE][BOUNDARY][NEWLINE]user: Do you have info on making some changes to an application?[NEWLINE]agent: Do you want to update information from an earlier application?[NEWLINE]user: Yes, I need to make some changes[NEWLINE]agent: You will need to fill out a Health Benefits Update Form[NEWLINE][BOUNDARY][NEWLINE]user: I also need to ask about not being able to put my signature on the application and signing differently, can you help?[NEWLINE]agent: You can sign with an X, but 2 people you know must witness your signature. They’ll also need to sign and print their names on the form.[NEWLINE][BOUNDARY][NEWLINE]user: what form does someone need if they want to apply for extended care services?[NEWLINE]agent: You will need to Download VA Form 10-10EC[NEWLINE][BOUNDARY][NEWLINE]user: Can someone help me apply?
user: I wanted to know how much time it takes for the VA to decide my claim[NEWLINE]agent: Has it been more than a week since you gave us your application and you haven't heard back?[NEWLINE]user: yes it has been 11 days[NEWLINE]agent: Don't turn in another application, you need to call our toll-free hotline at 877-222-8387 M-F[NEWLINE][BOUNDARY][NEWLINE]user: and how do I update some of info I sent in?[NEWLINE]agent: Do you want to update personal, financial, or insurance information from an earlier application?[NEWLINE]user: Yes[NEWLINE]agent: You need to fill out a Health Benefits Update Form VA Form 10-10EZR[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how to apply in person and do it in spanish so someone next to me can read it?[NEWLINE]agent: Para llenar su solicitude en persona, encuetre el Centro Medico de Veteranos mas cercano, o reciba ayuda por medio del Departmaneto de Veteranos de su estado[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply in person?
user: Good morning. I've been looking for information to apply for veterans health care, but i would like to know even more, Could you point me out?[NEWLINE]agent: Is your information needs related to updating your personal, insurance or financial information, regarding an earlier application?[NEWLINE]user: Yeah, that precisely.[NEWLINE]agent: Good. Then you must fill a VA Form 10-10 EZR or Health Benefits Update.[NEWLINE]user: O.k, i'm writing that out. Look, i don't want to think about it, but you know, do you have options in case there's the need for assisted care, like a nurse?[NEWLINE]agent: Don't worry, i understand you. And the answer is yes. You'll need to fill the Application for Extended Care Services also known as VA Form 10-10 EC.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. It's good to know there's indeed options. All right, now, could you tell me about the requirements for this?[NEWLINE]agent: Sure. The documentation needed is as follow: Your most recent tax return, accompanied by the Social Security Numbers for you and your qualified dependents and lastly, account numbers for any current health insurance you may already have, such as Medicare, private insurance or an insurance from your employer.[NEWLINE]user: All right, i'll make sure to seek for those as soon as possible. Can you tell me what form number that is?[NEWLINE]agent: No problem. The form number is Form VA 10-10EZ. The form must come signed up for yourself or somebody who legally represents you.[NEWLINE]user: O.k that's important. Say, about those requirements from earlier. Dis you say that one of the was my tax return, isn't?
user: Hi, can you tell me what happens after I submit a request for VA medical care?[NEWLINE]agent: Do you want to know what happens after applying?[NEWLINE]agent: applied for a VA pension or disability benefits?[NEWLINE]user: Yes[NEWLINE]agent: You can check the status of those claims online. Check the status of your claim[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I need community care in a nursing home?[NEWLINE]agent: You may need to complete a Request for VA Extended Care Services Form 10 - 10EC.[NEWLINE][BOUNDARY][NEWLINE]user: I have been submitting my application for more than a week and I have not received a response, what do I do?[NEWLINE]agent: please do not re-apply. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday,[NEWLINE][BOUNDARY][NEWLINE]user: and how do I update my personal information?[NEWLINE]agent: Complete a VA Form 10 - 10EZR Health Benefits Update Form.[NEWLINE][BOUNDARY][NEWLINE]user: and who can help me get help applying for the benefit?[NEWLINE]agent: You can work with a trained professional called an accredited representative to get help applying for health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: Go to the VA medical center that I run?
user: I need information about applying for health care[NEWLINE]agent: Are you trying to update your personal, insurance, or financial information from an earlier application?[NEWLINE]user: no[NEWLINE]user: Do you have information on how to get care at home?[NEWLINE]agent: You will need to fill out an Application for Extended Care Services[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how to apply in person in spanish?[NEWLINE]agent: Para llenar su solicitude en persona, encuetre el Centro Médico de Veteranos mas cercano o reciba ayuda por medio del Departmaneto de Veteranos de su estado.[NEWLINE][BOUNDARY][NEWLINE]user: how do I apply in person? in english please[NEWLINE]agent: Go to your nearest VA medical center or clinic. Bring a signed Application for Health Benefits which is VA Form 10-10EZ with you. We can help you find a VA medical center or clinic near you[NEWLINE][BOUNDARY][NEWLINE]user: will it take more than a few weeks to hear back from you after I apply?
user: How can I apply for VA health care?[NEWLINE]agent: You can find out how to apply for VA health care benefits as a Veteran or service member.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have applied for a VA pension or disability benefits?[NEWLINE]agent: You can check the status of those claims and others online.[NEWLINE][BOUNDARY][NEWLINE]user: What is the time frame for the VA's decision?[NEWLINE]agent: Has it been a week since you gave us your application and you have not heard back?[NEWLINE]user: No, it hasn't been longer than a week.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I go in person for healthcare?[NEWLINE]agent: You should visit your nearest VA medical center or clinic and bring a signed application for health benefits VA form 10-10EZ.[NEWLINE][BOUNDARY][NEWLINE]user: in spanish