elplaguister/DTS_session_datasets huggingface dataset:
user: Hi, how is it going. Please, i want to know how i can apply for survivor benefit.[NEWLINE]agent: Sure, no problem. Your application should start when we get notified about a person's death. This is the only way, because you can't report a death or apply for survivors benefit online.[NEWLINE]user: Ok, i understand. And what can i do if i need to report a death or apply for benefits?[NEWLINE]agent: In that case, please make use of Social Security toll free number to talk to a representative. Or if you like, you can visit your local Social Security office, no appointment required.[NEWLINE]user: What are Social Security credits?[NEWLINE]agent: They are credits earned through your work and when you pay Social Security[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the amount of spouse's benefit on my record is more than the widow's or widower's benefit on my Social Security record?[NEWLINE]agent: Is that's the case, they'll receive a combination of benefits which will total the higher amount in this instance[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I don't have enough credits built up, do my children or spouse receive anything?[NEWLINE]agent: Your children and spouse can get benefits if you have credits built up for one and one-half years of work 6 credits in the three years just before your death[NEWLINE][BOUNDARY][NEWLINE]user: What if my surviving divorced spouse remarries?[NEWLINE]agent: They will continue to receive benefits on your Social Security record[NEWLINE]user: What if my surviving spouse will be in receipt of a non-Social Security pension in the future, are their benefits going to be affected?
user: I need help applying for survivor benefits[NEWLINE]agent: OK, We need to be notified immediately when a person dies.you can not report a death or apply for survivors benefits online. You will need to call or visit a Social Security office.[NEWLINE]agent: Do you need more information on how to contact a Social Security representative?[NEWLINE]user: yeah[NEWLINE]agent: OK, you can call 1 - 800 - 772 - 1213 or TTY 1 - 800 - 325 - 0778, and you can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday.You can also visit your local Social Security office.[NEWLINE]user: and I can't in anyway do the death reporting or application online?[NEWLINE]agent: That is true, you can not report a death or apply for survivors benefits online and we should be notified immediately when a person dies.[NEWLINE][BOUNDARY][NEWLINE]user: Okay and when I report a death I can start the benefits application?[NEWLINE]agent: Are you getting benefits on your spouse's or parent's record?[NEWLINE]user: yes, on my spouse's record[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know information on what other factors can influence the benefits of a widow?[NEWLINE]agent: There are several factor that can affect widow/widower's benefits. One of these is if they remarry before they reach the age of 60.[NEWLINE][BOUNDARY][NEWLINE]agent: You generally will not need to file an application for survivors benefits.We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death.We may be able to pay the Special Lump - Sum Death Payment automatically.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. Regarding my application. What if I come in or call and I'm missing some documents?
user: I need to know how to apply for benefits.[NEWLINE]agent: You need to notify us as soon as possible after the death.  There are several ways to do so.[NEWLINE]agent: Do you need to report a death?[NEWLINE]user: No, they already died.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What do I do if I can't get the website to work right?[NEWLINE]agent: Most of the time the funeral home reports it, but there is also a phone number you can call.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you reporting a death?[NEWLINE]user: No, I'm just getting information.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to apply for benefits?[NEWLINE]user: Not yet, but I will soon.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the payment, what happens with the one-time death payment if there is no spouse who can apply?
user: Hello there. I need some help. I've been looking at that Benefits Planner for survivors and I can't make sense out of many things.[NEWLINE]agent: It would be my pleasure to help you. You should know that when a person dies, we will be notified immediately, so you can not report a death or apply for survivors benefits online.[NEWLINE]agent: Did you want to report a death or to apply for benefits?[NEWLINE]user: No, I have no death to report. I'm just looking for information.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: My question is if I have to apply for survivors benefits or if I automatically get survivors status.[NEWLINE]agent: Unfortunately you can't apply for survivors benefits online, we automatically receive a report when a person dies.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know more about the process of reporting a death?[NEWLINE]user: Nah, no need for that. I just wanted some information, that's all.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you perhaps like to know about which documents you need to apply for benefits?[NEWLINE]user: No, no. I'm good. Thank you for your time.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is the maximum amount a family is entitled to receive in terms of benefits payable to family?
user: What if my spouse dies and they were on Socoal security[NEWLINE]agent: Sure, no problem, I will be glad to assist. We should be notified as soon as the person dies[NEWLINE]agent: Did you need to report a death or a change?[NEWLINE]user: Yes, my spouse has passed.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to fill anything out or file?[NEWLINE][BOUNDARY][NEWLINE]user: There is something else about Other Things You Need To Know? Are other family members eligible?[NEWLINE]agent: possibly, yes[NEWLINE][BOUNDARY][NEWLINE]agent: I am so sorry to hear that, my condolences. Generally you do not have to file anything[NEWLINE][BOUNDARY][NEWLINE]user: I need to know more information about social security. Is there a number to call to do this?[NEWLINE]agent: Yes there is, thank you for asking. It is 1-800-772-1213[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to make an appointment to come in and see if my benefits will change?[NEWLINE]agent: You will need to apply for survivors benefits[NEWLINE]user: Will I get retirement or disability benefits?
user: Hello, hope you are well. How do I obtain/qualify for survivor benefits?[NEWLINE]agent: Have you lost someone recently, did you want to apply online?[NEWLINE]agent: Please let me know if you need to report a death[NEWLINE]user: Yes I do need to report a death, how do I do so?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How is it verified?[NEWLINE]agent: It may be possible for your local Social Security office can contact your state Bureau of Vital Statistics and verify your information online at no cost to you[NEWLINE][BOUNDARY][NEWLINE]user: Will I need to file or apply for anything?[NEWLINE]agent: I will be glad to answer that for you You generally will not need to file an application for survivors benefits[NEWLINE]user: How soon should I apply for them?[NEWLINE]agent: you should apply for survivors benefits promptly because, in some cases, benefits may not be retroactive[NEWLINE]user: Why should I report a death?[NEWLINE]user: I see what you mean. I'd like to ask you another question. Who is eligible for a worker's benefits?[NEWLINE]agent: Those benefits can be paid to the worker's children and spouse they can get them if the worker has credits at least for one-half year.
user: If someone dies like my spouse where do i apply?[NEWLINE]agent: We should be notified immediately when a person dies[NEWLINE]user: What if I need to report a death?[NEWLINE]agent: call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE][BOUNDARY][NEWLINE]user: What happens when I report it[NEWLINE]agent: If you are getting benefits on your spouse 's or parent 's record You generally will not need to file an application for survivors benefits[NEWLINE]user: Will I get one lump sum?[NEWLINE]user: Don't worry, I understand. Returning to my spouse's credit report. How many credit cards will be needed to receive the benefits?[NEWLINE]agent: That would depend on worker's age when it dies. For social Security benefits, it won't be necessary more than 40 credits or 10 years of work to be eligible.[NEWLINE]agent: If you are getting benefits on your spouse 's or parent 's record You generally will not need to file an application for survivors benefits[NEWLINE]user: Do I need to apply if I retire?[NEWLINE]agent: You will need to apply for the survivors benefits[NEWLINE][BOUNDARY][NEWLINE]user: What documents do I need?
user: How doI apply for benefits?[NEWLINE]agent:  If you need to report a death or apply for benefits, [6] call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778[NEWLINE]agent: Do you need to report a death?[NEWLINE]user: No I do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I cannot verify my info online?[NEWLINE]agent: we can still help you get the information you need[NEWLINE][BOUNDARY][NEWLINE]user: You generally will not need to file an application for survivors benefits[NEWLINE]user: On a similar note. How many credits are needed to provide survivor benefits?[NEWLINE]agent: The number of credits needed to provide benefits for survivors depends on the worker's age when they die.  No one needs more than 40 credits or ten years of work to be eligible for any Social Security benefit.[NEWLINE]agent: You generally will not need to file an application for survivors benefits   We 'll automatically change any monthly benefits you receive to survivors benefits after we receive the report of death[NEWLINE][BOUNDARY][NEWLINE]user: I have another benefit-related issue. What documents would I require?[NEWLINE]agent: Please select the benefit you will be applying for from the list below to see what information and documents you may need when you apply[NEWLINE]user: what if I do not have all the documents needed?
user: How do survivors apply for benefits?[NEWLINE]agent: We should be notified imediately once a person dies; but you can't apply online for survivor benefits.[NEWLINE]agent: Do you need to report a death or apply for benefits?[NEWLINE]user: Yes, I need to report a death or apply for benefits.[NEWLINE]agent: Then you need to call 1800-772-1213 TTY 1-800-325-0778 and speak to a Social Security representative from 7 a.m. and 7 p.m. Monday through Friday. Or you can visit your local Social Security office.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if you can't verify my information online?[NEWLINE]agent: We will still help you get the information you need even if can't verify online.[NEWLINE]user: Can my local Social Security office contact the state Bureau of Vital Statistics and verify my information online?[NEWLINE]agent: Yes, in most cases the local Social Security office can contact your state Bureau of Vital Statistic and verify the information online at no cost to you.[NEWLINE][BOUNDARY][NEWLINE]user: When will I need to report a spouse's or parent's death if I am all ready receiving benefits?[NEWLINE]user: What happens when my spouse has earned $5,440 for the year?[NEWLINE]agent: When your spouse has earned $5440 for the year they have earned all four credits for the year.[NEWLINE]agent: You generally will not need to file an application for survivors benefits because we will automatically change any monthly benefits you receive to survivors benefits after receive the death report.  Also, may be able to pay a Special Lump-Sum Death Payment.[NEWLINE][BOUNDARY][NEWLINE]user: May I ask something else? regarding $5,440 for the year?. What documents do I need to file for Child or Spousal benefits?
user: Hi, i've been searching information about various social security procedures and i was wondering if there was any information directed to advocates or attorneys?[NEWLINE]agent: Are you a law professional or third party representative?[NEWLINE]user: Yeah, i'm an attorney.[NEWLINE]agent: Then, there's a few things you should be aware of.[NEWLINE][BOUNDARY][NEWLINE]user: May I ask another question? When would I start receiving my disability benefits? Could you please give me an example?[NEWLINE]agent: Sure. If you went on disability on February, you would get your first benefit on August. As easy as that.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, i see it now. Say, i heard from some people that some government benefits can affect my social security payments, where can i find information about it?[NEWLINE]agent: No problem. You can refer yourself to the following publications: How workers compensation and other disability payments may affect your benefit, and Windfall Elimination Provision. There you'll find what you need.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, i'll check them out soon. Please, can you tell me how much i will receive for the benefit?[NEWLINE]agent: For that, you better get an estimate. In any case, you can get one logging in your personal My Social Security account or using the benefit calculator so you can determine the amount of your benefit.[NEWLINE][BOUNDARY][NEWLINE]user: What other publications can i use about this topic?
user: I need help with disability.[NEWLINE]agent: I can help you with that! We have 2 different programs.[NEWLINE]agent: Which are you applying for?  For most people the medical requirements are the same.[NEWLINE]user: I don't think I fall into that quality.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information about advocates.[NEWLINE]agent: Are you the advocate?[NEWLINE]user: Yes, I'm helping someone else.[NEWLINE]agent: Great, what do you need to know?[NEWLINE][BOUNDARY][NEWLINE]user: I just remember asking about spousal benefits? qualify like that they have never worked in Social Security?[NEWLINE]agent: Are you a spouse of a retired worker?[NEWLINE]user: Yes, I am a spouse of a retired worker.[NEWLINE]agent: Then you qualify for spouse's' benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What about survivors benefits?
user: How will I get paid for my disability?[NEWLINE]agent: Sure! I will be glad to help you. We pay disability benefits under two programs[NEWLINE]user: Is it for all people?[NEWLINE]agent: the medical requirements are the same under both programs and disability is determined by the same process[NEWLINE]user: I need to find out the benefits of applying online? Will you require access to my Social Security account?[NEWLINE]agent: Yes. You will create a log in for that.[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to find out -S p u e.Btw, for XXXX. What about my spouse?[NEWLINE]agent: You may qualify if your spouse is a retired worker.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get an estimate on the benefits?[NEWLINE]agent: I can send a link to you that has a benefit calculator.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have information on planning for future benefits?
user: Good day. I'm an attorney looking for some information.[NEWLINE]agent: Are you helping someone prepare an online Social Security benefit application then?[NEWLINE]user: No, that is not the case.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What I need to know is if the medical requirements for both the SSI and the SSDI are identical. Are they?[NEWLINE]agent: Yes, the medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: Hm, I figured that. While I'm here, I'd like to know what this disability planner can be used for. Can you explain it to me?[NEWLINE]agent: Of course. The disability planner helps you find out how you can qualify and apply for benefits and what happens if your application is approved, for example.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Where can I find more information?[NEWLINE]agent: Additional information about SSI can be found at "What Is Supplemental Security Income?"[NEWLINE][BOUNDARY][NEWLINE]user: (doesn't match)
user: I have an attorney, can he speak on my behlaf?[NEWLINE]agent:  If you are an Advocate, Attorney, or Third Party Representative and you are helping someone prepare an online Social Security benefit application[NEWLINE]user: oh ok that does not apply to me[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do you pay?[NEWLINE]agent: We will ask you a few questions[NEWLINE]user: Are the rules the same for both of them?[NEWLINE]agent:  Whether you apply for Social Security disability or SSI[NEWLINE][BOUNDARY][NEWLINE]user: How is this determined?[NEWLINE]agent: While we spend a lot of time working to succeed in our jobs and careers[NEWLINE]user: WHat are the statistics?
user: Can someone else do the application for me?[NEWLINE]agent: Yes, advocates, attorneys and representatives can fill out the application for someone else.[NEWLINE]user: Yes, I need someone to help me fill it out.[NEWLINE]agent: You can have someone help you.  There are a few things they will need to know.[NEWLINE][BOUNDARY][NEWLINE]user: I got it. So do they have a special test here on the premises to actually determine if you are eligible for the program? For those with a blind disability, what if they don't meet the legal definition of blindness?[NEWLINE]agent: If their visual problems alone or combined with other health problems keep them from working, then they still can qualify for disability benefits.[NEWLINE][BOUNDARY][NEWLINE]user: can you give me a TTY number to request an appointment?[NEWLINE]agent: Sure, you can use the TTY number 1-800-325-0778[NEWLINE][BOUNDARY][NEWLINE]user: For an adult child with a disability, is it necessary that they had worked before?[NEWLINE]agent: It's not necessary. The benefits the child would receive are based on the parent's earnings.[NEWLINE][BOUNDARY][NEWLINE]user: What would happen if a worker dies?
user: What do I need to know about Disability and Supplemental Security Income?[NEWLINE]agent: We pay disability benefits under Social Security disability insurance program to you and certain family members if you worked long enough and paid into Social Security taxes.  Your adult child may also qualify for benefits on your earnings record if he or she has a disability that started before age 22.[NEWLINE]user: For most people what are the medical requirements?[NEWLINE]agent: The medical requirements are the same under both programs and disability is determined by the same process.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about Medicare plans, what is the coverage of plan A and B for family members and the disabled?[NEWLINE]agent: People with Medicare Parts A and Part B can choose to receive all of their health care services through plans that are offered by private companies and approved by Medicare. If you need more info you can read Medicare's page.[NEWLINE][BOUNDARY][NEWLINE]user: and benefits are paid after they are due? what is this about?[NEWLINE]agent: Social Security benefits are paid in the month following the month for which they are due.This means that the benefit due for December would be paid to you in January 2019, and so on.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, and why was I enrolled in medicare by you guys? is that normal?[NEWLINE]agent: Yes, we automatically enroll you in Medicare after you get disability benefits for two years. The two parts of Medicare we enroll you in are hospital insurance and medical insurance.[NEWLINE][BOUNDARY][NEWLINE]user: sounds great.  Is there other info out there I can look into?
user: I need help with the security on my account, please.[NEWLINE]agent: Are you trying to verify online?[NEWLINE]user: Yes, I don't understand how to do it.[NEWLINE]agent: I'm glad you asked! We take security very seriously.[NEWLINE]agent: Are you logging in the first time?[NEWLINE]user: No, I just want to access my info.  I don't care about protecting my information.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if the email I got is really from you?[NEWLINE]agent: Our emails have a ".gov" address.[NEWLINE]user: What if the email address ends in something else?[NEWLINE]agent: You should be careful about opening and responding to it.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out about the deposits. What is direct deposit?
user: I don't understand what kind of protection you have in place.[NEWLINE]agent: Are you trying to verify your identity online?[NEWLINE]user: Yes, I can't get it to work.[NEWLINE]agent: We have these measures in place to keep your sensitive information safe.[NEWLINE]agent: Are your worried about your info being protected?[NEWLINE]user: Yes.  I don't want just anyone getting into my account.[NEWLINE]agent: We have a new verifying process in place to make sure that doesn't happen.[NEWLINE][BOUNDARY][NEWLINE]user: I think I got a phishing email pretending to be you.  What do I do?[NEWLINE]agent: Are you certain it didn't come from Social Security?[NEWLINE]user: No, I don't know how to tell.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Is it supposed to end in.gov?
user: I don't understand the protection features.[NEWLINE]agent: Are you trying to verify online?[NEWLINE]user: Yes, and I can't get it to move forward.[NEWLINE]agent: We have an extensive security system in place to keep your info safe.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about protection features. I am deaf, is there a TTY number to call?[NEWLINE]agent:  call our toll - free TTY number, 1 - 800 - 325 - 0778, between7 a.m. and 7 p.m. Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user:  What is a Social Security Benefit Verification Letter?[NEWLINE]agent:  The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: Is there a number i can call?[NEWLINE]agent:  call our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office[NEWLINE][BOUNDARY][NEWLINE]user: Is it easy to make an account?
user: I can't figure out the protection on my account.[NEWLINE]agent: Do you need to verify your identity online?[NEWLINE]user: Yes, I'm stuck at the verification process.  Why is it here?[NEWLINE]agent: We want to make sure your sensitive information stays protected.[NEWLINE]user: Do you know aboutT h e O.Btw, for XXXX. How are you protecting me?[NEWLINE]agent: We implemented a new verification process.[NEWLINE]user: Is it necessary for me to create an account  if I want to change my address and other informations on my Medicare?[NEWLINE]agent: Yes you will.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I go to do that online?[NEWLINE]agent: Click on My Profile Link of the right side of the screen once you log onto your account.[NEWLINE]user: And this will change on my social security benefits?