elplaguister/DTS_session_datasets huggingface dataset:
user: I'd like information on how to apply for a Veterans Housing Assistance Grant please.[NEWLINE]agent: Yes we have information applying for a housing grant as a Veteran or Servicemember with a service - connected disability.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you also like information about our other services?[NEWLINE]user: Do you have anything about Vocational Rehabilitation and Employment VR&E?[NEWLINE]agent: Yes we will show you how to file a claim for Disability Compensation Pay for conditions related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: Btw, for VR&E. Can I apply for my COE online?[NEWLINE]agent: You can apply online right now[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to know about the advantages of taking out a loan. What effect would it have on my VA home loan?[NEWLINE]agent: If you have a VA direct or VA-backed home loan or Specially Adapted Housing grant, we can show you how to get help.[NEWLINE]user: Good to know, and regarding VA home loan programs for surviving spouses, if I am receiving DIC benefits, what should I do?[NEWLINE]agent: You will need to fill out a Request for Determination of Loan Guaranty Eligibility Unmarried Surviving Spouses VA Form 26-1817 and you can download it.[NEWLINE]user: May I ask another question? To get VA home loan benefits, do I have to pay anything extra?[NEWLINE]agent: You will be able to find out if you need to pay a VA Loan Funding Fee fee when using your home loan benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I'm in rehab and will need to look for a job soon, can you help me?[NEWLINE]agent: Some of the VR&E benefits and services we offer include exploring employment options and getting more training if required.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I call to get one on one help?
user: I would like to find out if I'm eligible for VA Home Loan Benefits.[NEWLINE]agent: We can assist you in learning how VA direct and VA-backed home loans work and also finding which loan type may be right for you.[NEWLINE][BOUNDARY][NEWLINE]user: I'm about to lose my apartment and will have nowhere to live. Is there a service that I can call for help?[NEWLINE]agent: Yes you can connect with a caring and qualified Veterans Crisis Line responders - it's private, free, and available 24/7.[NEWLINE][BOUNDARY][NEWLINE]user: After I get back on my feet, can you help me get information about getting assistance in paying my rent?[NEWLINE]agent: If you are a Veteran or Service member with a service - connected disability, we can tell you how to apply for a housing grant.[NEWLINE][BOUNDARY][NEWLINE]agent: We also have other benefits and services that might interest you, would you like to know about them?[NEWLINE]user: Not for now thank you.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I'm applying for a VA-backed home loan grant,  what types are there?[NEWLINE]agent: You can apply for either a VA direct or VA-backed home loan or Specially Adapted Housing grant.[NEWLINE][BOUNDARY][NEWLINE]user: How do I find out what the progress on my application is?[NEWLINE][BOUNDARY][NEWLINE]user: I have one more question about my VA dashboard. How can I monitor the progress of my appeal online?[NEWLINE]agent: Go to your " My VA " dashboard. You will find the link for this dashboard in the top right corner of the page once you are signed in scroll down to the " Track Claims " section and you will find what you need.[NEWLINE][BOUNDARY]
user: Hey, how you doing?. I need to get some info about VA insurance claims decisions?[NEWLINE]agent: Have you marked your calendar from revision's date?[NEWLINE]user: No, i haven't.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: It doesn't matter. Can you tell me what happens if i file a supplemental claim?[NEWLINE]agent: Well, if you do that, you would be adding new evidence that supports your case or identify new evidence for review. Then it would be reviewed to determine if the new evidence changes the earlier decision.[NEWLINE]user: Understood, also I would like to know what to expect when requesting a call with a senior reviewer? What would happen if I don't get to answer?[NEWLINE]agent: Then a voice mail for be left.[NEWLINE][BOUNDARY][NEWLINE]user: What to do while I wait for a response on a claim and the new decision of the board? and is there someone trained who can guide me?[NEWLINE]agent: Don't you worry. You can enlist the help of a VA accredited attorney or agent to help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of VA Supplemental Claims. Can I file a Supplemental Claim?[NEWLINE]agent: You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also have knowledge of claims? Does this hold true even if I file a Board Appeal?[NEWLINE]agent: Yes. Remember you can request a Board Appeal after an initial claim, a Supplemental Claim or Higher-Level Review decision. But remember also, that you can't request two Appeals in a row.[NEWLINE][BOUNDARY][NEWLINE]user: Oh,  i see. I'll have to keep that in mind. What can you tell about the decision aftermath?[NEWLINE]agent: If the decision doesn't please you, you can file a supplemental claim. You may also appeal to the U.S Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, that's interesting. Can i request a Board Appeal then? No problem there?
user: I'm calling about insurance claims.[NEWLINE]agent: Has it been 1 year or less since your decision on your claim?[NEWLINE]user: yes it has[NEWLINE]agent:  You have 1 year from the date on your decision to request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: I didn't knew that, I just filed for Veteran Claims as soon as i could. I've already filed my request, what's my next step?[NEWLINE]agent: That was a very wise decision, even if it was by mere luck in that moment. Regarding what comes next of your review request, well, in first instance, you don't have to do nothing, just to way Veterans Affairs contact you, if needed.[NEWLINE]agent: Have Veterans Affairs scheduled you for any exams?[NEWLINE]user: Yeah, in fact they have me scheduled for some test soon.[NEWLINE]agent: Excellent. It's pretty obvious, but be sure to not miss those exams.[NEWLINE][BOUNDARY][NEWLINE]user: Look, i know many of these request are rejected by you. Do i have any other tool to get a review of my claim?[NEWLINE]agent: In fact, you have. You can request a Board Appeal after an initial claim after a higher level review decision. About this, you should now that you can't do this in a row manner.[NEWLINE][BOUNDARY][NEWLINE]user: Uh, i think i understand, but i must say that's a little restrictive. Anyway, lets say after all this, i still doesn't like your board decision. Can i do something about it?[NEWLINE]agent: You can, but i must tell you that would imply to bring new and significant evidence for the case. Do you think you could do that, given the situation?[NEWLINE]user: Yes, i have confidence that i can do that,
user: Good morning, how you doing?. I'm looking some information about how to appeal to a veterans law judge, please.[NEWLINE]agent: No problem. All you have to do is download VA Form 10182: Board Appeal. Then you must follow the procedure related there.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you going to request a Board Appeal?[NEWLINE]user: No, not at all. Just asking about it,that's all.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Anyhow, lets say i do an appeal and then want to request something else if my initial claim fails, can i request a higher level review?[NEWLINE]agent: Oh yeah, you can do that without any problem. Be aware you don't have this option available after a higher level review or board decision.[NEWLINE][BOUNDARY][NEWLINE]user: How can I apply in the first place?[NEWLINE]agent: You need to fill the Form VA 10182 or Decision Review Request.[NEWLINE][BOUNDARY][NEWLINE]user: What if i need more information? where to go?[NEWLINE]agent: Refer to our FAQs, please.[NEWLINE][BOUNDARY][NEWLINE]user: Then, can you remember me what happens after a decision?
user: hello what can i do if i disagree after a Board decision[NEWLINE]agent: Do you disagree with the Board's decision and do you have new and relevant evidence to support your case?[NEWLINE]user: Yes[NEWLINE]agent: You can file a Supplemental Claim. You can also appeal to the United States Court of Appeals for veteran claims. Learn more about your options after a Board decision[NEWLINE][BOUNDARY][NEWLINE]user: Where will I find assistance if I need to file a Supplemental claim after a board decision?[NEWLINE]agent: A Veterans Service Organization or VA-accredited attorney can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more questions?[NEWLINE]agent: You can get answers to frequently asked questions about decision reviews by going to FAQs.[NEWLINE][BOUNDARY][NEWLINE]user: Is it necessary to go to the VA scheduled exam?[NEWLINE]agent: Yes, it is necessary and please do not miss the scheduled exams.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to request a Board Appeal?
user: I want to know my options for a decision review on my VA insurance claim[NEWLINE]agent: Will you be adding new and relevant evidence to your claim?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Will you be asking for a new look from a senior reviewer?[NEWLINE]user: nope[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about appealing to a Veterans Law Judge?[NEWLINE]user: no but sounds good[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: okay, lets go back and can you tell me about adding new evidence after a board decision?[NEWLINE]agent: If you disagree with the decision you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims. You can also learn more about your options after a Board decision[NEWLINE][BOUNDARY][NEWLINE]user: Ok, at the time of requesting my appeal, what else should I do?[NEWLINE]agent: Submit the completed form[NEWLINE][BOUNDARY][NEWLINE]user: ok I would like to know more about presenting new evidence after the decision of the board, what would happen if I file a claim?
user: help me with insurance claims[NEWLINE]agent: Is this about a VA decision review? if it is than please Mark your calendar because you have 1 year from the date on your decision to request a decision review.[NEWLINE]user: that is what I am here for[NEWLINE]agent: Okay, it's important that you know that you have 1 year from the date on your decision to request a decision review.[NEWLINE]user: Got it. Another question that I have about VA decision review, can I get a higher level review?[NEWLINE]agent: No, this option isn’t available after a previous Higher-Level Review[NEWLINE][BOUNDARY][NEWLINE]user: can I select a combo of benefits?[NEWLINE]agent: You can not select multiple benefit types[NEWLINE]user: so I just pick what?[NEWLINE]agent: The most common benefit type is compensation, you can check your VA decision for more help on this[NEWLINE][BOUNDARY][NEWLINE]user: does this review allow me to send evidence?
user: How do I appeal to a veterans law judge?[NEWLINE]agent: Download VA For 10182 Board Appeal PDF[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to request a board appeal?[NEWLINE]user: yes I do[NEWLINE]agent: You can request a Board Appeal after an initial claim, Supplemental Claim, or Higher - Level Review decision. You can t request two Board Appeals in a row.[NEWLINE][BOUNDARY][NEWLINE]user: OK good. Now, regarding Appeal after an initial claim. what Decision review options are there?[NEWLINE]agent: Add new and relevant evidence file a Supplemental Claim[NEWLINE][BOUNDARY][NEWLINE]user: Another question regarding the supplemental claim, when can I request for a higher-level review?[NEWLINE]agent: You can request a Higher - Level Review of an initial claim or Supplemental Claim decision.  This option isn t available after a Higher - Level Review or Board decision.[NEWLINE][BOUNDARY][NEWLINE]user: What is the deadline for filing a supplemental claim?[NEWLINE]agent: Actually, you have only one year from the exact date you received your decision to file a supplemental claim.[NEWLINE][BOUNDARY][NEWLINE]user: So if I decide to make an appeal. What will happen next?[NEWLINE]agent: If VA schedules exams for you be sure not to miss them[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a new look from a senior reviewer?[NEWLINE]agent: A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error.[NEWLINE][BOUNDARY][NEWLINE]user: What if I disagree with the board and have new evidence?
user: What happens after a board decision that I disagree with?[NEWLINE]agent: Do you disagree with the Board's decision and have new and relevant evidence that will support your case?[NEWLINE]user: Yes, I have new evidence and disagree with their decision.[NEWLINE]agent: Then you need file a Supplemental Claim and you can appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: Are you aware of the procedures for requesting a Higher-Level Review? What are loan guarantees and how do they work?[NEWLINE]agent:  Please refer to yourdecision for instructionson how to submit theform[NEWLINE]agent: Do you want to request a form?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what are the types of benefits?[NEWLINE]agent: The most common benefit type is compensation, but if you re unsure, check your VA decision. You can t select multiple benefit types[NEWLINE][BOUNDARY][NEWLINE]user: how insurance is applied
user: hey there. I am looking information of how to provide information on my disability.[NEWLINE]agent: have you filled a claim for disability compensation?[NEWLINE]user: Yes, I have already filled the claim, but I have problems to send it.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, I'll have to provide more information?[NEWLINE]agent: If we need any other information from you, you'll have one year period to provide any other additional information or evidence.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for Military Personnel Disability Benefits Plan to also qualify their children if they were also have been affected by a chemical exposure?[NEWLINE]agent: If you were on active duty in Vietnam, Thailand or the Korean Demilitarized Zone and you were exposed to specific chemicals during this time, and if as a result your child has spina bifida or other birth defects, then your child may be eligible for disability benefits[NEWLINE][BOUNDARY][NEWLINE]user: May I know if this additional  information will aid me in substantiating my claim?[NEWLINE]agent: Not really. But you can upload evidence to support your initial disability claim.[NEWLINE][BOUNDARY][NEWLINE]user: Btw, for additional information. I heard from some people that disability compensation could go up. How about?[NEWLINE]agent: That information is correct. IF you have a disability rating which goes over 30%, you can get a higher payment adding eligible dependents.[NEWLINE][BOUNDARY][NEWLINE]user: good to know, how to know my disability rating? what are the necessary documents?[NEWLINE]agent: you need to search for a dbq to download by form name or by symptom.[NEWLINE][BOUNDARY][NEWLINE]user: And how much time I'll have to do this?[NEWLINE]agent: you'll have the rest of the year to provide any additional information.[NEWLINE][BOUNDARY][NEWLINE]user: And what can I do with aDBQ?
user: Hey there. I've been having troubles to send some documents. I would like some help.[NEWLINE]agent: I'm here to help you. Have you filled a claim for disability compensation?[NEWLINE]user: Yes, that's right. I'm trying to get some help with a disability compensation.[NEWLINE]agent: Ok, no problem. You just need to provide all the information you can to us, like medical test results and doctor's reports. And upload them online.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know how to file a lawsuit or an appeal? How does one become a VSO or an accredited representative?[NEWLINE]agent: Each accredited representative or a VSO needs to pass an exam and a background check.[NEWLINE][BOUNDARY][NEWLINE]user: Why is it best to use an accredited attorney?[NEWLINE]agent: It is best to use an accredited attorney because they are specifically trained and certified in teh VA claims process.[NEWLINE]user: What do the VSOs do?[NEWLINE]agent: The VSOs work for the Veterans and service members as well as their dependents.[NEWLINE][BOUNDARY][NEWLINE]user: Does it cost alot to use an accredited representative or a VSO?
user: I want to know how to send in evidence for my claim[NEWLINE]agent: Have you filed a claim for disability compensation[NEWLINE]user: yes I have[NEWLINE]agent: You can upload evidence online and you have up to one year to send it in.  Evidence may include supporting documents like medical test results, doctor’s reports, and other records[NEWLINE][BOUNDARY][NEWLINE]user: ok, another question, if not listed how would I add a dependent to my VA disability compensation?[NEWLINE]agent: you should file a claim for the additional benefit. please Go to eBenefits[NEWLINE]user: what are the requirements to be eligible[NEWLINE]agent: Had already received a combined disability rating of at least 30 % at the time of the marriage, birth, or adoption[NEWLINE]user: no, i not received a comvined disability rating of at least 30%[NEWLINE]agent: so you can't qualify, because you need to meet all the requirements[NEWLINE]user: If it s been more than one year since you got married or had or adopted a child
user: Hello. I was wondering how to upload evidence, for my disability claim.[NEWLINE]agent: Have you filed a claim for disability compensation?[NEWLINE]user: No, not yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Does your page have any information about the claim tracking tool? I'm a bit confused when it comes to using it.[NEWLINE]user: What is able to be tracked by using the tool on your webpage?[NEWLINE]agent: You can use this tool to check the status of a VA claim or appeal for compensation[NEWLINE]agent: Yes, you can find out how to sign in to use this tool on our page.[NEWLINE][BOUNDARY][NEWLINE]user: I'm wondering when I should upload evidence if I filed a standard disability claim.?[NEWLINE]agent: You can continue uploading documents for up to one year from the date we receive your claim. But what happens if I can't provide any evidence?[NEWLINE][BOUNDARY][NEWLINE]user: Do I need any additional forms for my claim?[NEWLINE]agent: Yes. In some cases, you may need to turn in one or more additional forms to support your disability claim.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, I'll look for details on your page. By the way, I've been to a health care provider that doesn't work with you for my treatment. Does that mean I need to take additional steps?[NEWLINE]agent: Yes, you'll need to upload copies of all medical records that can provide information about the disability you're claiming.[NEWLINE][BOUNDARY][NEWLINE]user: One final question, if I may. What are these disability benefits questionnaires good for?
user: What if I need to upload more evidence support for my disability claim?[NEWLINE]agent: Have you filed a claim for disability compensation all ready?[NEWLINE]user: No, I have not filed a claim yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: If I do and need evidence can I upload evidence online?[NEWLINE]agent: You would be able to upload more evidence online such as; medical test results, doctor's reports, and other records for up to one year to support your claim.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about VA disability benefits. However, at work, I injured myself. Is there anything else you need to know?[NEWLINE]agent: Yes, there are, but I can walk you through them to see if you qualify. Did you get your treatment for your injury at a VA approved medical facility?[NEWLINE][BOUNDARY][NEWLINE]user: Something else is going on. What if my case was resolved quickly?[NEWLINE]agent: You definitely will have the rest of the one-year to provide more information or evidence[NEWLINE][BOUNDARY][NEWLINE]user: What if my prosthetic or orthopedic device, or the medication I'm taking for a skin disorder, has caused damage to my clothing?[NEWLINE]agent:  [4] you may be able to get money each year to help you buy new clothes.s   [5] This is a disability compensation benefit known as an annual clothing allowance.s   [6] Find out if you can get this benefit.[NEWLINE][BOUNDARY][NEWLINE]user: What about supporting statements?[NEWLINE]agent: Do you have supporting statements for claiming a disability for an injury or illness that you don't think are in your military records?[NEWLINE]user: Yes, I have more supporting statements for my disability claim.
user: I need help uploading evidence to support my disability claim.[NEWLINE]agent: Have you filed a disability claim for compensation?[NEWLINE]user: yes I have.[NEWLINE]agent: You can upload evidence for up to one year on your claim, such as medical test results, doctor reports and other records.[NEWLINE][BOUNDARY][NEWLINE]user: What about statements from people who know me?[NEWLINE]agent: Yes, these statements should be from people who know about or who you have talked to about your claimed medical condition, noting how and when it occurred.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to ask you something, How do I know if I am eligible for VA Disability Compensation? Are those trained for active duty eligible?[NEWLINE]agent: Actually, yes. You may be eligble.[NEWLINE][BOUNDARY][NEWLINE]user: How can I learn more?[NEWLINE]agent: We have a video that can help. It is called Compensation 101.[NEWLINE]user: How do I know how much money I will get?[NEWLINE][BOUNDARY][NEWLINE]user: I think I qualify for a disability.
user: I need help uploading evidence to support my disability claim.[NEWLINE]agent: Have you filed a claim for disability compensation?[NEWLINE]user: Yes I have filed a claim.[NEWLINE]agent: You can upload evidence for up to one year on your claim such as medical test results, doctor reports and other records.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way to speed up the process?[NEWLINE]agent: Yes, by using Disability Benefits Questionnaires.[NEWLINE][BOUNDARY][NEWLINE]user: Do you hear about disability benefits, by the way? Is VA disability coverage available to me?[NEWLINE]agent: Served on active duty, active duty for training, or inactive duty training[NEWLINE]user: yes i Served on active duty[NEWLINE]agent: Have a disability rating for your service - connected condition[NEWLINE]user: no
user: How do I upload my info for my claim?[NEWLINE]agent: Have you filed a claim for disability compensation?[NEWLINE]user: Yes and I would like some clarification please.[NEWLINE]agent: Yes you may continue uploading more supporting documents for up to one year to support your claim.[NEWLINE][BOUNDARY][NEWLINE]user: thank you for helping me upload the documents hopefully he will be lucky. How can I get a duty officer to help me?[NEWLINE]agent: You'll need to fill out an Appointment of Veterans Service Organization as Claimant's Representative VA Form 21-22.[NEWLINE]user: OK. What should I do after filling out these forms?[NEWLINE]agent: Then you'll need to mail them to your nearest VA regional office. Please speak to the service organization or representative before you send your request.[NEWLINE][BOUNDARY][NEWLINE]user: Could I become a service officer myself? What are the requirements?[NEWLINE]agent: Accredited representatives and VSOs need to pass an exam and a background check.[NEWLINE][BOUNDARY][NEWLINE]user: That's very interesting. How can I find such a service officer?