elplaguister/DTS_session_datasets huggingface dataset:
user: how to apply retirement benefits[NEWLINE]agent: Applying online is the easiest way to complete your application at a time that works for you, without a trip to the Social Security office[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know the online application?[NEWLINE]user: yes[NEWLINE]agent:  Follow these steps to apply online :To start your application, go to our Apply for Benefits page, read and agree to the Terms of Service[NEWLINE][BOUNDARY][NEWLINE]user: I need help to apply online[NEWLINE]agent: You may help someone else fill out their application, but you are not allowed to sign it for them. Only the person applying for benefits can legally sign the application[NEWLINE]user: If I can't sign online[NEWLINE]agent: we will mail them a copy to sign. Read more about Helping Someone Apply Online.[NEWLINE][BOUNDARY][NEWLINE]user: What Is An Account?[NEWLINE]agent: Online Services[NEWLINE][BOUNDARY][NEWLINE]user: How do I start my application now
user: Hello, I would like you to help me know how to apply for retirement benefits.[NEWLINE]agent: Of course Applying online is the easiest way to complete your application in a time that works for you, without having to go to the Social Security office. You can also file an application over the phone or at a Social Security office. This section will inform you about the different options.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to apply online?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to apply at your local office?[NEWLINE]user: yes[NEWLINE]agent: It is important to know that you can do most of your business with Social Security online.[NEWLINE]user: And how can I do if I can't use these services online?[NEWLINE]agent: If you can't use these services online, your local Social Security office can help you apply. Although our offices are closed to the public, the employees of those offices are helping people over the phone.[NEWLINE][BOUNDARY][NEWLINE]user: and what are you going to do when I complete everything?[NEWLINE]agent: Once you have completed everything, we will ask you to confirm that your answers are true to the best of your knowledge.[NEWLINE][BOUNDARY][NEWLINE]user: And how will you know when they make a decision?
user: Hello, I would like to know what happens after I send my retirement application?[NEWLINE]agent: Once we receive your request, we will review it and contact you if we have any questions. We may request additional documents from you before we can process your request.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I can't check my status online?[NEWLINE]agent: If you can't verify your status online, you can call us at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 8:00 a.m. at 5:30 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: and by what means will they give the answer to the request?[NEWLINE]agent: You will receive a letter in the mail with our decision.[NEWLINE]agent: Did you include information about other family members when you applied?[NEWLINE]user: yes[NEWLINE]agent: We will let you know if they can receive benefits from your request.[NEWLINE][BOUNDARY][NEWLINE]user: And how is it done in the event that someone wants to withdraw their application?...[NEWLINE]agent: in that case You have up to 12 months to withdraw your application, if you change your mind. You will be asked to repay any benefits you have already received.[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more information?
user: Hello, I would like to know what to do once I have applied?[NEWLINE]agent: Once we receive your request, we will review it and contact you if we have any questions. We may request additional documents from you before we can process your request.[NEWLINE][BOUNDARY][NEWLINE]user: How can I check the status of the request?[NEWLINE]agent: You can check the status of your application online using your personal my Social Security account.[NEWLINE]agent: can't verify your status online?[NEWLINE]user: If I find it difficult to verify it online[NEWLINE]agent: in that case you can call us at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 8:00 a.m. at 5:30 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do while preparing to apply for benefits?[NEWLINE]agent: First gather the documents listed on our Medicare, Retirement & Spouse Online Application Checklist. Instructions on how to submit your documents will appear at the end of the online application.[NEWLINE][BOUNDARY][NEWLINE]user: where can I get more information?[NEWLINE]agent: visit Appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: How do I request the benefit?
user: Hello, I would like to know if I can apply for retirement at the local office?[NEWLINE]agent: Yes, but you should know that you can do most of your business with Social Security online.[NEWLINE]user: I cannot use these online services[NEWLINE]agent: If you can't use these services online, your local Social Security office can help you apply. Although our offices are closed to the public, the employees of those offices are helping people over the phone.[NEWLINE][BOUNDARY][NEWLINE]user: How can I check the status of the request?[NEWLINE]agent: You can check the status of your application online using your personal my Social Security account.[NEWLINE]agent: can't verify your status online?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: and give me information about the other family members that I included in the application?[NEWLINE]agent: Of course we will inform you if they can receive benefits from your request.[NEWLINE][BOUNDARY][NEWLINE]user: And how do you do if someone wants to withdraw your application?
user: Hi, could you tell me what original documents do I need to get a Social Security Card?[NEWLINE]agent: of the immigration state?[NEWLINE]agent: Do you want to know the immigration status of your child in the United States?[NEWLINE]user: no[NEWLINE]user: What if they can't identify the child in their records?[NEWLINE]agent: You must show us an identity document with your child's previous name as shown in our records. We will accept an identity document in your child's old name that has expired.[NEWLINE]user: What if I don't have one of these specific documents?[NEWLINE]agent: Have you updated your Employee Identification Card?[NEWLINE]user: yes[NEWLINE]agent: and the US Passport?[NEWLINE]user: yes. also my document is expired is it useful?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: for US Citizenship?[NEWLINE]user: What happens if I don't present the birth certificate?[NEWLINE]agent: if you do not have a birth certificate we will consider other documents such as your child's passport or a document issued by DHS as evidence of your child's age.[NEWLINE]user: ask for the US passport?[NEWLINE]agent: we can accept certain documents as proof of US citizenship including the US passport[NEWLINE]user: What if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: yes[NEWLINE]agent: and the US Passport?[NEWLINE]user: and how do I do if my son lived outside the United States for a long time?
user: hi i want to apply for the original card for a non-citizen child[NEWLINE]agent: In general, only non-citizens who have permission to work from the DHS Department of Homeland Security can apply for a Social Security number[NEWLINE]user: What if my child does not have permission to work?[NEWLINE]agent: See "If your child does not have permission to work" for more information. "If your child does not have permission to work" for more information[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: no[NEWLINE]agent: and the school ID card?[NEWLINE]user: no[NEWLINE]agent: Does the Health Insurance Card have a Medicare Card?[NEWLINE]user: no[NEWLINE]agent: and the United States Military Identification Card?[NEWLINE]user: neither
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: for US Citizenship?[NEWLINE]agent: Do you want to know what to do if you cannot present your birth certificate?[NEWLINE]user: no[NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: yes[NEWLINE]agent: and US passport?[NEWLINE]user: Do you want to know the necessary documents for proof of identity?[NEWLINE]agent: We can only accept certain documents as proof of identity.[NEWLINE]user: Could you consider other documents apart from the birth certificate?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent:  for US Citizenship?[NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: in that case we will consider other documents such as your child's passport or a document issued by the DHS Department of Homeland Security as evidence of your child's age.[NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: no[NEWLINE]agent: and the school ID card?[NEWLINE]user: no[NEWLINE]agent: and Health insurance card not a Medicare card?[NEWLINE]user: no[NEWLINE]agent: and the American Military Identification Card?[NEWLINE]user: neither
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: for Immigration status?[NEWLINE]agent: want to test your child's immigration status in the United States?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: that could reduce the amount of my child's benefits?[NEWLINE]agent: Prevent your child's wages from being properly recorded in your child's Social Security record, which can reduce the amount of your child's future Social Security benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Which immigration documents are acceptable?[NEWLINE]agent: Among the documents are I-766 Employment Authorization Document, EAD, DHS Work Permit.[NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: yes[NEWLINE]agent: then you can prove your identity with the US Passport.[NEWLINE]user: and if the document is expired?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: want to get citizenship[NEWLINE]agent: You have not yet established your US citizenship with us?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: and if the document is expired?[NEWLINE]agent: We cannot accept a receipt showing that you requested the document. All documents must be current, not expired.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: no[NEWLINE]agent: and the school ID card?[NEWLINE]user: yes[NEWLINE]agent: then we can verify your identity with the US Passport[NEWLINE]user: What if I have not updated any document with my old name?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: want to get citizenship[NEWLINE]agent: You have not yet established your child's US citizenship with us?[NEWLINE]user: no[NEWLINE]user: Can I verify my identity with the state issued Non-Driver Identification Card?[NEWLINE]agent: yes you can verify with your state issued Non-Driver Identification Card[NEWLINE][BOUNDARY][NEWLINE]user: and if the document is expired?[NEWLINE]agent: All documents must be current, not expired.[NEWLINE]user: and can I submit copies of the document?[NEWLINE]agent: You must present original documents or copies certified by the agency that issued them.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: yes[NEWLINE]agent: In that case you can verify your identity with the US Passport.[NEWLINE]user: What if I don't have an ID in my child's name?
user: I came here looking for a list of original documents I need. Can you tell me which documents I require?[NEWLINE]agent: We'll need a proof of citizenship, for example.[NEWLINE]agent: Have you already established your child's U.S. citizenship with us?[NEWLINE]user: No, I haven't.[NEWLINE]user: Which documents could I use to prove my son's name change?[NEWLINE]agent: A court order approving the name change would be sufficient.[NEWLINE]user: What if I am missing one of the required documents and can't replace them?[NEWLINE]agent: That depends. Do you have an employee identification card?[NEWLINE]user: No, sorry.[NEWLINE]agent: Do you have a school identification card?[NEWLINE]user: Yes, we do have one of those.[NEWLINE]agent: Then you'll only need a U.S. passport and that should be enough.[NEWLINE]user: What if I don't have the old name of my child on any of those though?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: want to get citizenship[NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: no[NEWLINE]agent: and the school ID card?[NEWLINE]user: no[NEWLINE]agent: and the Health Insurance Card not a Medicare card?[NEWLINE]user: no[NEWLINE]agent: the American Military Identification Card?[NEWLINE]user: yes[NEWLINE]agent: en ese caso puede verificar su identidad con el Pasaporte estadounidense[NEWLINE][BOUNDARY][NEWLINE]user: and I can request the original Card for a US born adult.?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: want to get citizenship[NEWLINE]agent: You have not yet established your US citizenship with us?[NEWLINE]user: yes[NEWLINE]agent: We need to see proof of your US citizenship. We can only accept certain documents as proof of US citizenship. These include a birth certificate or US passport.[NEWLINE][BOUNDARY][NEWLINE]user: and if the document is expired?[NEWLINE]agent: All documents must be current, not expired.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I don't have an identity document with my previous name?[NEWLINE]agent: We can accept an unexpired ID in your new name, as long as we can properly establish your identity in our records.[NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: yes[NEWLINE]agent:  in that case you can verify your identity with the US Passport[NEWLINE]user: and if the person is under 18 years old?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: want to get citizenship[NEWLINE]agent: You have not yet established your US citizenship with us?[NEWLINE]user: no[NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: no[NEWLINE]agent: the school ID card?[NEWLINE]user: no[NEWLINE]agent: Health insurance card not a Medicare card?[NEWLINE]user: no[NEWLINE]agent: and the American Military Identification Card?[NEWLINE]user: no
user: Hello, I would like to know which documents I need to apply. Can you help me?[NEWLINE]agent: Of course. You'll need a proof of U.S. citizenship, to begin with.[NEWLINE]agent: Have you NOT established your U.S. citizenship with us?[NEWLINE]user: No, I already established my citizenship with you.[NEWLINE]user: Say, what if I lack one of the other required documents?[NEWLINE]agent: Do you have an employee identification card?[NEWLINE]user: No, I have no such card. Why?[NEWLINE]agent: Do you have a school identification card?[NEWLINE]user: No, sorry.[NEWLINE]agent: Do you have a health insurance card not a Medicare card?[NEWLINE]user: No, I have none of those.[NEWLINE]agent: Do you have a U.S. military identification card?[NEWLINE]user: No.
user: Hello there. I was wondering what original documents I need to apply. It's all a bit complicated.[NEWLINE]agent: Let's talk about the immigration status, to begin with.[NEWLINE]agent: Do you want to prove your child's U.S. immigration status?[NEWLINE]user: Yes, I have to.[NEWLINE]agent: Did you fill out form I-551 Lawful Permanent Resident Card, Machine Readable Immigrant Visa?[NEWLINE]user: Yes, I have that form right here.[NEWLINE]user: What if I'm missing one of the other documents and can't replace them?[NEWLINE]agent: That depends. Do you have an employee identification card?[NEWLINE]user: No, unfortunately not.[NEWLINE]agent: Do you have a school identification card?[NEWLINE]user: Yes, I have one.[NEWLINE]agent: Then you'll only need a U.S. passport in addition to that.[NEWLINE]user: What if my daughter has a social security number already?
user: Hello, I need to check my VA claim.[NEWLINE]agent: Of course. You can check the status of a VA claim or appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: Great. Can I use this tool?[NEWLINE]agent: Do you have any free accounts?[NEWLINE]user: Yes, I have a Premium My HealtheVet account.[NEWLINE]agent: Cool. That is enough to be able to use this tool.[NEWLINE][BOUNDARY][NEWLINE]user: I don t see a document I sent to VA as evidence. Can you help me?[NEWLINE]agent: Yes, of course.[NEWLINE][BOUNDARY][NEWLINE]user: Can I upload documents online to support your initial claim?[NEWLINE]agent: Yes. You can[NEWLINE][BOUNDARY][NEWLINE]user: can I  use this tool to check the status of a claim or appeal for VA health cares?
user: I wanted to know how I check the status of my VA benefits appeal[NEWLINE]agent: We can help you find out how to check the status of a VA claim or appeal online.[NEWLINE][BOUNDARY][NEWLINE]user: and can I get a number I can call?[NEWLINE]agent: You can call 800-827-1000 Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.[NEWLINE][BOUNDARY][NEWLINE]user: can you help me if I need to send in more documents?[NEWLINE]agent: We can help you upload documents online to support your initial claim, but please note that you can't upload documents online to support an appeal.[NEWLINE][BOUNDARY][NEWLINE]user: how do I check online how my appeal is going?[NEWLINE]agent: Go to your " My VA " dashboard. You will find the link for this dashboard in the top right corner of the page once you are signed in scroll down to the " Track Claims " section and you will find what you need.[NEWLINE][BOUNDARY][NEWLINE]user: and I need to be registered already or can I google sign -in or something?[NEWLINE]agent: Do you have a Premium My HealtheVet account,  a Premium DS Logon account, or a verified ID.me account?
user:  how do I check the status of a VA claim or appeal online[NEWLINE]agent: sure no problem.  Check your VA claim or appeal status[NEWLINE][BOUNDARY][NEWLINE]user: Once I am signed in ho do I check my appeal?[NEWLINE]agent: No problem I can help.  Go to your " My VA " dashboard in the upper right corner. then scroll to Track claims.[NEWLINE][BOUNDARY][NEWLINE]user: Is the tool okay for me to use?[NEWLINE]agent: Do you have a premium my healthevet account?[NEWLINE]user: no.[NEWLINE][BOUNDARY][NEWLINE]user: With the tool, what can I track?[NEWLINE]agent: You can use this tool to check the status of a VA claim or appeal for compensation[NEWLINE][BOUNDARY][NEWLINE]user: I dont see a document I sent to Va what do I do?[NEWLINE]agent: This might be because certain documents wont appear online[NEWLINE][BOUNDARY][NEWLINE]user: what if I print or download anything is my info proteccted?
user: Hi there, I'm looking to find out how I can check on a VA claim of VA appeal?[NEWLINE]agent: You can check the status of both these things online[NEWLINE][BOUNDARY][NEWLINE]user: If I use this website to check a VA claim or appeal, will my personal information be protected?[NEWLINE]agent: Yes, your information is protected as the website is secure. We have strict security policies and practices which are there to protect your personal health information[NEWLINE]agent: Have you printed or downloaded anything from the website?[NEWLINE]user: No I haven't[NEWLINE][BOUNDARY][NEWLINE]user: What if I am checking my VA claim online and I don't see a certain document that I sent as being listed and received?[NEWLINE]agent: There are certain documents that will not appear online, a list of which is available[NEWLINE][BOUNDARY][NEWLINE]user: Is there anywhere I can go for further information on checking either my VA claim or appeal?[NEWLINE]agent: You can contact the following number 800-827-1000, which is open Monday through Friday, from 8.00 a.m. to 9.00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: What documents that I send will not be available to view online?
user: I was wondering if it is possible to check the status of my VA claim online?[NEWLINE]agent: Yes you can check the status of your VA claim online as well as an appeal for compensation.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to track other types of claims and appeals with the online tool?[NEWLINE]agent: You can use the tool to check the status of a claim or appeal for other benefits such as VA health care and education benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Okay so I have registered for online updates and to use the tool. I have signed in but don't know how to check my VA claim status. Could you please help me with this?[NEWLINE]agent: Yes I can help. Once  you have signed in go to "My VA" dashboard. You will find the link for this dashboard in the top right corner of the page. Once on My VA dashboard scroll down to the "Track Claims" section. Click on Track Claims and there you will find a summary of your claim.[NEWLINE][BOUNDARY][NEWLINE]user: What account do I have to  have to use the tool?[NEWLINE]agent: To use the tool you will need a Premium My HealtheVet account or a Premium DS Logon account used ofr eBenefits and milConnect. Any one of these accounts can be opened free of charge.[NEWLINE]user: I don't have one of these accounts, is there any other way to use the tool?[NEWLINE]agent: As mentioned you will need to have one of these free accounts. Either a Premium My HeatheVet account or a Premium DS Logon account used for eBenefits and milConnect.[NEWLINE][BOUNDARY][NEWLINE]user: What if I sent documents to VA as evidence but I don't see one of them listed on my account?[NEWLINE]agent: Not all documents appear online.[NEWLINE][BOUNDARY][NEWLINE]user: What is the charge for an account so that I can use the tool?[NEWLINE]agent: There is no charge to open account in order that you can use the tool.[NEWLINE][BOUNDARY][NEWLINE]user: Once I have an account what types of claims can I track using the tool?
user: Hello there, I need some information regarding my appeal status.[NEWLINE]agent: Of course. Do you want to find out how to check the status of a VA claim or appeal online?[NEWLINE][BOUNDARY][NEWLINE]user: Actually, can you explain to me how to use this online tool?[NEWLINE]agent: Gladly. To use this tool, you'll need to have either a free Premium My HealtheVet account or a free Premium DS Logon account used for eBenefits and milConnect.[NEWLINE]user: I already have a Premium My HealtheVet account. That will do?[NEWLINE]agent: Yes, a Premium My HealtheVet account will do just fine.[NEWLINE][BOUNDARY][NEWLINE]user: So... if I use this tool, will my private information be safe?[NEWLINE]agent: Yes, this is a secure website. We follow strict security policies and practices to protect your personal health information.[NEWLINE]agent: Do you want to print or download anything from the website?[NEWLINE]user: No, not at all. That was never my intention.[NEWLINE][BOUNDARY][NEWLINE]user: But tell me, can I somehow contact you if I have more questions?