elplaguister/DTS_session_datasets huggingface dataset:
user: Can I make the request by phone?[NEWLINE]agent: I can contact us at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778.[NEWLINE]agent: Call at certain times for this purpose.[NEWLINE]user: Can I apply over the phone?[NEWLINE][BOUNDARY][NEWLINE]user: Can I appeal a decision?[NEWLINE]agent: It is noteworthy that you must request an appeal in writing within 60 days of receiving our decision.[NEWLINE]user: Where can I find more information?[NEWLINE]agent: It is noteworthy that you visit Appeal a decision?[NEWLINE][BOUNDARY][NEWLINE]user: something else about my retirement benefits, what should I take into account? how can i manage them?[NEWLINE]agent: Help ensure you get the retirement benefits you should by reviewing the basics like how we determine your benefit amount and who else in your family might be eligible. Visit our Learn About Retirement Benefits page to make sure you know the basics of retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any services to manage that all?
user: Hi, do I need information that is needed to apply for retirement benefits?[NEWLINE]agent: You have to be prepared to provide information regarding various aspects, your Social Security number, among other things.[NEWLINE]agent: In this way you prepare to apply for benefits.[NEWLINE]user: Perfect, what else do I need to know?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Does the online application have to be signed?[NEWLINE]agent: Clear. You also have an opportunity to review their responses and make changes.[NEWLINE][BOUNDARY][NEWLINE]user: When do you start receiving retirement benefits?[NEWLINE]agent: It is important information to provide.[NEWLINE][BOUNDARY][NEWLINE]user: Okay regarding on some of the questions in this online application, what if I can't provide answers immediately? Can I go back to it after some time?[NEWLINE]agent: If you get stuck on a question, you can skip it and go back later.[NEWLINE][BOUNDARY][NEWLINE]user: What about a receipt? I need one. Will I be able to get a receipt?
user: Hello, I wonder once you have applied to the benefit, what should I do?[NEWLINE]agent: After you complete the process, we will review it and contact you if we have any questions. Be aware if you are asked for any other document.[NEWLINE][BOUNDARY][NEWLINE]user: If you are not eligible, can you appeal to the decision?[NEWLINE]agent: Of course, you must also request a written appeal within 60 days of receiving our decision.[NEWLINE]agent: It is important that you search for information on the subject.[NEWLINE]user: Where can I find more information?[NEWLINE]agent: You can search for titles referring to Appeal a decision.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Do you happen to be familiar with Retirement Benefits? That sounds promising. So, how exactly do the retirement benefits work?[NEWLINE]agent: Social Security replaces a percentage of a worker s pre-retirement income based on their lifetime earnings. The portion of your pre-retirement wages that Social Security replaces is based on your highest 35 years of earnings and varies depending on how much you earn and when you choose to start benefits.[NEWLINE][BOUNDARY][NEWLINE]user: In order to apply online, what steps should I follow to do this process?[NEWLINE]agent: You have to follow a series of steps to achieve this end.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you, I'll take care of it. So, if there have been any changes in my life, that I should inform you of?
user: Hello, can I Apply for retirement benefits through your local office?[NEWLINE]agent: We recommend that you do everything related to Social Security online.[NEWLINE]agent: If we cannot carry out such a process, we can offer you other alternatives.[NEWLINE]user: Perfect, what else do I need to know?[NEWLINE]agent: You can locate your local Social Security office can help you file your application.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I am a deaf person, if I have more questions, is there a special number that I can call?[NEWLINE]agent: Sure, no problem.  If you are deaf or hard of hearing, [23] call our toll - free TTY number, 1 - 800 - 325 - 0778, between7 a.m. and 7 p.m. Monday through Friday[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find more information regarding the application status of my retirement benefits?[NEWLINE]agent: Pending as you will receive a letter in the mail with our decision.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know how to stay in control by using our resources and services? What methods should be used to manage benefits in a safe manner?[NEWLINE]agent: It is important that you visit the contact page to find out other ways to get assistance.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about  . What would happen if you included information about other family members?[NEWLINE]agent: This pending to be informed d qualifies such a process.[NEWLINE][BOUNDARY][NEWLINE]user: What else do I need to know?[NEWLINE]agent: It is important to note that you can check the status of your application online.[NEWLINE]user: What if I can't perform such verification?
user: I have questions about applying for retirement benefits.[NEWLINE]agent: I can help you with that. You can apply by phone at 1-800-772-1213 from 8:00 a.m. to 5:30 p.m. Monday through Friday.[NEWLINE]agent: Are you interested in applying by phone?[NEWLINE]user: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: How will I receive a response if I apply by phone?[NEWLINE]agent: Once you apply, you should receive a letter in the mail explaining whether you are approved or not.[NEWLINE]agent: Will you be including information about other family members when you apply?[NEWLINE]user: Yes. My husband.[NEWLINE]agent: In that case, we can let you know if your husband is eligible for benefits, as well.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a query about Pensions And Other Factors. I see what you mean. Is it possible for you to tell me anything about pensions as well?[NEWLINE]agent: Sure. Pensions and taxes have the potential to impact your retirement benefit. Review the resources on our website on pensions and other factors you should consider.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need to make a change on some of my information that can't be done through my social security? What I am supposed to do?
user: I'm applying for retirement benefits and need to know what information I'll need.[NEWLINE]agent: I can help you with this. The first thing you will need is your social security number.[NEWLINE]agent: Have you began applying for your benefits already?[NEWLINE]user: Yes. I'm in the process of completing it right now.[NEWLINE]agent: Okay. If you haven't already done so, be sure to gather the documents listed on our Checklist for Online Medicare, Retirement, and Spouses Application.[NEWLINE][BOUNDARY][NEWLINE]user: Another question about retirement benefits. What do I need to know about my retirement benefits?[NEWLINE]agent: Help ensure you get the retirement benefits you should by reviewing the basics like how we determine your benefit amount and who else in your family might be eligible. Visit our Learn About Retirement Benefits page to make sure you know the basics of retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about Retirement Benefits. What if I include details about my family members in my application?[NEWLINE]agent: We will use the information from your application to let you know if they are also eligible for benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I also need more about What is a Social Security Benefit Verification Letter?. What is the letter for?[NEWLINE]agent: The benefit verification letter, sometimes called a benefits letter, or a Social Security award letter, serves as proof of your retirement, disability, Supplemental Security Income SSI, or Medicare benefits[NEWLINE][BOUNDARY][NEWLINE]user: I have another query for you about assisting someone else with an online application. I'm having trouble seeing. Is it okay if my daughter assists me in completing my application?[NEWLINE]agent: Absolutely, but only you can legally sign the application.[NEWLINE][BOUNDARY][NEWLINE]user: My husband already receives benefits. Can I apply to receive benefits on his record?[NEWLINE]agent: Yes. You may be able to receive retirement benefits on his record.[NEWLINE][BOUNDARY][NEWLINE]user: Is it still okay for my daughter to help me if I apply online?
user: Could you please give me some information on how to apply for benefits if I am not currently living in the U.S.?[NEWLINE]agent: You would need to contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you attempting to begin a retirement account?[NEWLINE]user: I am not yet.  I am just seeking information to prepare myself for my retirement as the time draws nearer.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What are the alternatives to checking my status online?[NEWLINE]agent: We have 1-800 telephone and TTY numbers that you will be able to use to check your status once your application has been submitted.[NEWLINE][BOUNDARY][NEWLINE]user: OK thanks. I'd also like to know whether I should apply for retirement benefits. Is there a date for applying online?[NEWLINE]agent: You can apply at a time that is most convenient for you.[NEWLINE][BOUNDARY][NEWLINE]user: How do I use the online application?[NEWLINE]agent: Select the apply for retirement benefits button and you'll be asked to create or sign in to your my SS account and then follow the series of questions.[NEWLINE]agent: Would you like to fill out the online application now?[NEWLINE]user: Do I need to complete the application in one session?[NEWLINE]agent: If you get stuck on a question you can skip it and go back later[NEWLINE][BOUNDARY][NEWLINE]user: What if I already have medicare?
user: What happens once I have replied for retirement benefits?[NEWLINE]agent: Once you application has been received, it will be reviewed and we will contact you if we have any questions.  We may request additional documents from you before we can process your application.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get information about my right to appeal a decision?[NEWLINE]agent: There are four levels of appeal including reconsideration by staff, a hearing before an administrative law judge, a review by Social Security Appeals Council, and a review by federal courts.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about administrative law. What can you tell me about Report Suspicious Activity[NEWLINE]agent:  you receive a suspicious call from someone claiming to be from Social Security?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: you already receive Social Security benefits[NEWLINE]agent:  you can update much of your information online with your personal my Social Security account[NEWLINE][BOUNDARY][NEWLINE]user: How do I understand my benefits?
user: How do I access retirement benefits over the phone?[NEWLINE]agent: Call 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 8:00 a.m. to 5:30 p.m., Monday through Friday[NEWLINE]agent: do you want to apply by phone?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me some tips for using the online application?[NEWLINE]agent: We ve worked hard to make applying online as simple as possible while also keeping your information safe[NEWLINE][BOUNDARY][NEWLINE]user: I am happy that the application is simple, what one tends to always look for is that simplicity. there's something else about H w I U. OK good. Now, regarding how to use it, could you teach me? Yes...?[NEWLINE]agent: If you get stuck on a question, you can skip it and go back later.[NEWLINE][BOUNDARY][NEWLINE]user: What about a receipt? I need one. Will I be able to get a receipt?
user: how to apply retirement benefits[NEWLINE]agent: Applying online is the easiest way to complete your application at a time that works for you, without a trip to the Social Security office[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know the online application?[NEWLINE]user: yes[NEWLINE]agent:  Follow these steps to apply online :To start your application, go to our Apply for Benefits page, read and agree to the Terms of Service[NEWLINE][BOUNDARY][NEWLINE]user: Thanks for the information, you know the problems that it generates if I make a change in my life and do not notify it?[NEWLINE]agent: It is important that all benefits and information are kept current.[NEWLINE][BOUNDARY][NEWLINE]user: Could someone else help me apply for benefits?[NEWLINE]agent: You may help someone else fill out their application, but you are not allowed to sign it for them. Only the person applying for benefits can legally sign the application[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me the details on the steps in setting up an online account for my Social Security?[NEWLINE]agent:  Creating a free my Social Security account takes less than 10 minutes, lets you download or print your benefit verification letter, and gives you access to many other online services[NEWLINE][BOUNDARY][NEWLINE]user: I also need more information on how to get the document signed if I can't sign online? is there any other way?[NEWLINE]agent: we will mail them a copy to sign. Read more about Helping Someone Apply Online.[NEWLINE][BOUNDARY][NEWLINE]user: What Is An Account?[NEWLINE]agent: Online Services[NEWLINE][BOUNDARY][NEWLINE]user: How do I start my application now
user: Hello, I would like you to help me know how to apply for retirement benefits.[NEWLINE]agent: Of course Applying online is the easiest way to complete your application in a time that works for you, without having to go to the Social Security office. You can also file an application over the phone or at a Social Security office. This section will inform you about the different options.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to apply online?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to apply at your local office?[NEWLINE]user: yes[NEWLINE]agent: It is important to know that you can do most of your business with Social Security online.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for you about the changes. What if I've been receiving social security payments for a while and anything has changed?[NEWLINE]agent: You can update much of your information online with your personal my Social Security account.[NEWLINE][BOUNDARY][NEWLINE]user: There's something else I'd like to tell you about my application to your local office. And what can I do if I can't access these resources through the internet?
user: Hello, I would like to know what happens after I send my retirement application?[NEWLINE]agent: Once we receive your request, we will review it and contact you if we have any questions. We may request additional documents from you before we can process your request.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I can't check my status online?[NEWLINE]agent: If you can't verify your status online, you can call us at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 8:00 a.m. at 5:30 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: I'm glad to know, another question regarding my retirement benefit, at what age should I receive my benefits?[NEWLINE]agent: The age at which you start collecting your retirement benefit affects the amount you will receive. There are three important things you need to know about age when thinking about when to start your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What else can affect retirement?[NEWLINE]agent: Other factors that may affect your benefits include whether you continue to work, what type of job you had, and whether you have a pension from certain jobs.[NEWLINE][BOUNDARY][NEWLINE]user: What are specific types of earnings?[NEWLINE]agent: Are you an American worker?
user: Hello, I would like to know what to do once I have applied?[NEWLINE]agent: Once we receive your request, we will review it and contact you if we have any questions. We may request additional documents from you before we can process your request.[NEWLINE][BOUNDARY][NEWLINE]user: How can I check the status of the request?[NEWLINE]agent: You can check the status of your application online using your personal my Social Security account.[NEWLINE]agent: can't verify your status online?[NEWLINE]user: If I find it difficult to verify it online[NEWLINE]agent: in that case you can call us at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778 from 8:00 a.m. at 5:30 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: How can i manage my benefits?[NEWLINE]agent: It is important that you visit the contact page to find out other ways to get assistance.[NEWLINE][BOUNDARY][NEWLINE]user: Another Medicare-related query. What do I do when I get ready to apply for benefits?[NEWLINE]agent: First gather the documents listed on our Medicare, Retirement & Spouse Online Application Checklist. Instructions on how to submit your documents will appear at the end of the online application.[NEWLINE][BOUNDARY][NEWLINE]user: I have difficulty seeing. Is it okay to have my daughter help me fill out my application?
user: Hello, I would like to know if I can apply for retirement at the local office?[NEWLINE]agent: Yes, but you should know that you can do most of your business with Social Security online.[NEWLINE]user: I cannot use these online services[NEWLINE]agent: If you can't use these services online, your local Social Security office can help you apply. Although our offices are closed to the public, the employees of those offices are helping people over the phone.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for me to work or apply for retirement, or even both?[NEWLINE]agent: Social Security Credits![NEWLINE][BOUNDARY][NEWLINE]user: Are there some types of incomes that follow a different set of rules?[NEWLINE]agent: Do you know that Social Security earnings are calculated in the same way for most American workers?
user: Hi, could you tell me what original documents do I need to get a Social Security Card?[NEWLINE]agent: of the immigration state?[NEWLINE]agent: Do you want to know the immigration status of your child in the United States?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if they can't identify the child in their records?[NEWLINE]agent: You must show us an identity document with your child's previous name as shown in our records. We will accept an identity document in your child's old name that has expired.[NEWLINE][BOUNDARY][NEWLINE]user: perfect. I'll bring you the document tomorrow at home. I have it. Is DHS the department that gives permission to work?[NEWLINE]agent: Yes, the DHS deems which noncitizens have permission to work.[NEWLINE]agent: Are you needing to claim your child for tax purposes while an adoption is pending?[NEWLINE]user: No, that is not the information I am looking for.[NEWLINE]agent: Would you like to learn more information about this topic?[NEWLINE]user: Yes, where would I go to learn more information?[NEWLINE]agent: For more information see Social Security Number For Children (Publication No. [20] 05-10023[NEWLINE]user: Are numbers assigned to children before the adoption is complete?[NEWLINE]agent: Yes, in some cases they can be assigned before the adoption goes through.[NEWLINE][BOUNDARY][NEWLINE]user: If I use a document to work, will it be reported?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: for US Citizenship?[NEWLINE]user: What happens if I don't present the birth certificate?[NEWLINE]agent: if you do not have a birth certificate we will consider other documents such as your child's passport or a document issued by DHS as evidence of your child's age.[NEWLINE]user: ask for the US passport?[NEWLINE]agent: we can accept certain documents as proof of US citizenship including the US passport[NEWLINE]user: I see. Let me ask another question. for the passport. I see, thank you. And since you are not a citizen, what documents would you have to apply, please?[NEWLINE]agent: Well, you'll need to show you current inmigration document, as specific as it get, you need Form I-551, Immigrant Visa and I-766, EAD or work permit.[NEWLINE]user: You said before, a federal law could require me to provide a SSN in order to get some benefit, right?[NEWLINE]agent: That's correct. Some government benefits or services, requires from you to provide a SSN. That's regulated by federal or local law.[NEWLINE]user: Good to know that. Say, what about those are students?Do they need to present some permit?
user: hi i want to apply for the original card for a non-citizen child[NEWLINE]agent: In general, only non-citizens who have permission to work from the DHS Department of Homeland Security can apply for a Social Security number[NEWLINE]user: What if my child does not have permission to work?[NEWLINE]agent: See "If your child does not have permission to work" for more information. "If your child does not have permission to work" for more information[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about your Social Security Card. What if I need to update my social security card with a new name?[NEWLINE]agent: You have to show us proof of your name change.[NEWLINE]user: What if I don't have an ID document with my previous name?[NEWLINE]agent: If we can properly identify you on our records, we can accept an unexpired ID document with your new name.[NEWLINE]user: What documents can I use as proof of my citizenship?[NEWLINE]agent: you can use your U.S. birth certificate or your U.S. passport.[NEWLINE]user: Can I use an old expired ID with my previous name?[NEWLINE]agent: yes, you can if we can use it to identify you on our records.[NEWLINE]user: Are the citizenship documents proofs really needed?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent: for US Citizenship?[NEWLINE]agent: Do you want to know what to do if you cannot present your birth certificate?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: yes[NEWLINE]agent: and US passport?[NEWLINE]user: What do I need to consider during my application if I already have a bank account?[NEWLINE]agent: Just have your checkbook or a copy of your bank statement with you.[NEWLINE][BOUNDARY][NEWLINE]user: And what would someone without an account do?
user: Hello, I would like to know what original documents do I need to obtain a Social Security Card?[NEWLINE]agent:  for US Citizenship?[NEWLINE]user: What do I do if I don't have one of these specific documents?[NEWLINE]agent: in that case we will consider other documents such as your child's passport or a document issued by the DHS Department of Homeland Security as evidence of your child's age.[NEWLINE]user: Do you have any experience with original documents? Is it necessary for her to apply her driver's license?[NEWLINE]agent: Yes.[NEWLINE]user: What IDs will you require?[NEWLINE]agent: She will need to submit her driver's license or a state issued ID card.[NEWLINE]user: What if all her IDs have her old name?