elplaguister/DTS_session_datasets huggingface dataset:
user: If I was looking to replace my license or permit, what address and mailing information is used?[NEWLINE]user: How do I update my address with the relevant department if I want to replace my license or permit?[NEWLINE]agent: If you have requested a replacement license or permit, we send documents to the address on our records when the order is made. If your address has changed since then, you must first change your address and then order your replacement license or permit[NEWLINE]agent: Have you changed address and wish to have your replacement license or permit sent to a new address?[NEWLINE]user: What if I have changed address since my original license or permit, what do I do then?[NEWLINE]agent: null[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to know where I can file a complaint if my license with icons hasn't arrived yet?[NEWLINE]agent: Has it been more than 2 weeks since you requested your photo document with DEC or Parks?[NEWLINE]user: I think it has been 3 weeks.[NEWLINE]agent: You should contact the agency where you placed the order.[NEWLINE][BOUNDARY][NEWLINE]user: can I have my lifetime sporting stuff added to my license?[NEWLINE]agent: You can request the icons be added to your DMV photo document in two ways ; online using the New York State website or by visiting a NY State Department of Motor Vehicles office and presenting the required proof.[NEWLINE][BOUNDARY][NEWLINE]user: could I also have an icon removed if I don't want it on there anymore?
user: Hello, I'm looking to replace my license, but needed to know if i need to do an eye exam for that?[NEWLINE]agent: No, there's no necessity for an eye exam for you in order to replace your document.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks, Now. i'm a army veteran, this condition has anything to do with my license? It is applicable to it?[NEWLINE]user: I mean, i'm honorably discharged and wanted to know if there is any benefit from that with my license.[NEWLINE]agent: Sure, no problem. If you have your U.S military veteran condition already established,  then you can have the word "veteran" printed on your NYS driver license or non-driver ID card.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Another question about NYS driver license, do you have more information that I can look at, about the new Real ID?[NEWLINE]agent: Yes, we have more information for you so you can learn about Enhanced, REAL ID and Standard documents[NEWLINE][BOUNDARY][NEWLINE]user: I also hope to find out about national and international licenses. That would be great. Does anything else allow me to request my license delivered to an alternate address?[NEWLINE]agent: Yes, you are allowed to request that. In that case, you need to include an additional note stating that request and print the alternate address you want your license delivered. Please be aware that you must'n write the alternate address on the form MV-44. That form should have is the address listed on both your photo document and DMV record.[NEWLINE]user: Update to previous: No I can't.I need to send my license to an alternative addresss[NEWLINE]agent: If you want your new driver license sent to an alternate address, include an additional note and clearly print the alternate address.[NEWLINE][BOUNDARY][NEWLINE]user: Right right. Better write that down. Another question. Where should i go if i need make any changes on my document's personal information?[NEWLINE]agent: If that will be the case, you'll need to go to a DMV office, checking how to change your information before hand.[NEWLINE][BOUNDARY][NEWLINE]user: Will do, thanks. I heard the other day something about license being enhanced or something. How do i know if my license is some of that?. Mine's says it was issued May 24, 2017.
user: Hi, i'm about to start the process to replace my license. I was wondering if there is a fee involved?[NEWLINE]agent: Sure, there is one. For replacing, the fee is $17.50.[NEWLINE]user: Ok, i understand. Which payment options do i have when i apply both mail and going to DMV's office?[NEWLINE]agent: Well, DMV puts a wide array of payment options when you apply via mail or in person. For those, you can use credit / debit card, check or money order made out to Commissioner of Motor Vehicles. On the contrary, only debit / credit card will be available for payment if you apply online.[NEWLINE][BOUNDARY][NEWLINE]user: Wow, is good to know that. Oh, what about if  i get robbed my license, can i get a replacement?[NEWLINE]agent: Well, in fact you can get a free replacement. You must go to a police agency, and ask for the form MV-78B. I must remark that you will only get that form from police, not from DMV.[NEWLINE][BOUNDARY][NEWLINE]user: One other thing, about the contrary, only debit / credit card. What should I do if I change my license?[NEWLINE]agent: if you exchanged your New York State driver's license for an out-of-state driver's license, attach a photocopy of your out-of-state driver's license to form MV-215[NEWLINE]user: Where should I send the form?[NEWLINE]agent: send the form and required documents to the address on the form[NEWLINE]user: Can I get a refund of my driver's license fees?[NEWLINE]agent: If you qualify, you can receive a partial refund of the 8-year driver's license fee. The maximum amount you can receive is 50% of four years of the original 8 year driver's license fee. The partial refund does not include any application or document fees.[NEWLINE][BOUNDARY][NEWLINE]user: and who must pay this MCTD Fee
user: If I wanted to amend my address and mailing information when seeking a replacement license, what do I do?[NEWLINE]user: In order for me to replace my license, is there a form that is mailed to me?[NEWLINE]agent: We mail the necessary documentation to the mailing address that we have on our records, or an alternative address that must be provided by you. If you want to amend an address, see the Address Change section on the website[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to convert my standard license to a REAL ID, and add my veteran status?[NEWLINE]agent: You would have to come into a DMV office for that change.[NEWLINE][BOUNDARY][NEWLINE]user: li ordered a replacement license over 2 weeks ago and have still not received it, what do I do?[NEWLINE]agent: If this is the case, you will need to contact us[NEWLINE][BOUNDARY][NEWLINE]user: For changing my license to a REAL ID. How is the process by mail?[NEWLINE]agent: To change your license, permit, non - driver ID and/or the address on your registration, mail a completed Address Change pdf [ 4 ] MV-232 form to[NEWLINE][BOUNDARY][NEWLINE]user: Are there specific rules surrounding temporary visitors and international students regarding replacement of licenses?[NEWLINE]agent: Are you classed as a Temporary Visitor or have you had your Temporary Visitor status extended?[NEWLINE]user: No, I am not in that category[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I need to replace my license and I am overseas?[NEWLINE]agent: Will you be requesting a replacement license from overseas?[NEWLINE]user: No, this doesn't apply to me[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What are the new rules surrounding my license being issued before October 30, 2017?
user: I am looking for information regarding a replacement license[NEWLINE]agent: Your license or permit can be replaced if it is lost, stolen or destroyed. It cannot be replaced if it has expired[NEWLINE]agent: Are you turning 21 soon?[NEWLINE]user: Yes I am[NEWLINE]agent: In this instance, if you are looking for a replacement of your license or permit, you should order the replacement within 40 days of your birthday[NEWLINE][BOUNDARY][NEWLINE]user: Okay good. I have another concern regarding my gender, how can I change this information on DMV?[NEWLINE]agent: You have to visit your local DMV office and bring proof of the change.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a way that I can have my replacement license sent to an alternative address rather than the address on my file?[NEWLINE]agent: You can seek a replacement to an alternative address by including an additional note with your application and clearly stating the alternative address. Do not include this alternative address on the form MV-44. This form must show the address that is already listed for you[NEWLINE][BOUNDARY][NEWLINE]user: Regarding online applications through MyDMV, what should I do if I don't have my documents and the request for their replacement has not yet arrived?[NEWLINE]agent: In that case you will need to wait for it to arrive before you can create a MyDMV account. You can still change your address, though.[NEWLINE]user: I'd like to know if it is possible to get a replacement license at a DMV office and get an Enhanced or REAL ID?[NEWLINE]agent: You are not obliged to get an Enhanced or REAL ID but starting in October 2020, if you have a Standard license, you will not be allowed board a domestic flight unless you have your passport[NEWLINE]agent: Do you currently have a Standard license?[NEWLINE]user: No I don't[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I get a replacement Standard license by way of mail?
user: Where can I get a REAL ID?[NEWLINE]agent: Are you planning on using air travel in October of this year or beyond?[NEWLINE]user: I will be flying both internationally and domestically quite often.  Will I be required to have the REAL ID?[NEWLINE]agent: Yes.  If you have a standard license you will not be allowed to board domestic flights beginning in October unless you have a passport.[NEWLINE][BOUNDARY][NEWLINE]user: What would happen if I would misplace my Certificate of Supervised Driving before I am able to take the road test?[NEWLINE]agent: If you have lost your Certificate of Supervised Driving, you should contact the office that issued this certificate to you, who will be able to replace it for you[NEWLINE]user: What should I do in the event of stoplines or crosswalks being present during my road test?[NEWLINE]agent: In this case, you must come to a full stop before crossing them[NEWLINE][BOUNDARY][NEWLINE]user: How long exactly is my Pre-licensing Course Certificate valid for?[NEWLINE]agent: Your Pre-licensing course Certificate is valid for one year from the date of issue, and in the case of a Student Certificate of Completion, this is valid for two years[NEWLINE][BOUNDARY][NEWLINE]user: What things should I know in relation to travelling speed of my vehicle and the correct distances that should be kept between myself and other vehicles during the road test[NEWLINE]agent: Applicants should abide by the relevant speed limits, being mindful of the weather conditions/road conditions/visibility and traffic conditions that are prevalent. An adequate space "cushion" should be kept between yourself and any traffic in front of you. The "two second rule" that is described in the Driver's Manual should be referred to and used[NEWLINE]user: What should I do if my view is obscured after stopping at a crosswalk during the road test?
user: How can i replace my license or permit?[NEWLINE]agent: Before you decide to have a replacement of your license or permit, you first need to satisfy the conditions for replacement. Did you just update your address? or did your license or permit were stolen, destroyed or lost?[NEWLINE]user: No. I am turning 21 soon.[NEWLINE]agent: If you are turning 21 soon, you can order within 40 days of your birthday date.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do to prepare for the written permit test?[NEWLINE]agent: You can study the NY State Driver's Manual and take the practice tests.[NEWLINE][BOUNDARY][NEWLINE]user: Can you suggest a topic that might interest me?[NEWLINE]agent: Driver license.[NEWLINE][BOUNDARY][NEWLINE]user: What should I know in order to prepare for my road test?[NEWLINE]agent: You must have supervised driving practice and you must take a pre-licensing course or a driver education course before you take your road test.[NEWLINE]agent: Are you under the age of 18?
user: I need the address for mailing[NEWLINE]agent: Do you need to update your own address?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to provide a temporary address?[NEWLINE]user: Yes[NEWLINE]agent: You can provide a temporary addresss when you order by mail or at a DMV office.[NEWLINE]user: OK yes I'l do that[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Update to previous: No I can't.I need to send my license to an alternative addresss[NEWLINE]agent: If you want your new driver license sent to an alternate address, include an additional note and clearly print the alternate address.[NEWLINE][BOUNDARY][NEWLINE]user: Btw. I have a question about vehicle registration and title. What should I do if I want to change my gender?[NEWLINE]agent: You have to visit your local DMV office and bring proof of the change.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding a change on my personal information to my driver's license, can I make a request thru mail?
user: What exactly does Self-Certification mean in relation to driving?[NEWLINE]user: Is there any way that I can change my self-certification driving type online?[NEWLINE]agent: Unfortunately, you must go to a DMV office to change your self-certification driving type[NEWLINE][BOUNDARY][NEWLINE]user: Is there any way for me to know that the DMV received my self-certification/Medical Examiner's Certificate Information?[NEWLINE]user: What action do I follow if I am self-certified to driving types NI & NA?[NEWLINE]agent: To confirm that you are self-certified to driving types NI & NA, you should have a medical certification status of either "Certified" or "Not Certified"[NEWLINE][BOUNDARY][NEWLINE]user: Additionally, I need help understanding the notice of non compliance I received.  Where do I go to get a copy of the medical examiners certification?[NEWLINE]agent: You must contact the federal motor carried safety administration to have the issue resolved[NEWLINE][BOUNDARY][NEWLINE]user: What if it has been more than 20 days before the effective date?[NEWLINE]agent: Failure to respond to the notice within the time frame  will result in automatic downgrade[NEWLINE]agent: if the downgrade occurs and you are a learner permit holder you will need to retake any tests  reauired more than 180 days from the date you apply for reinstatment[NEWLINE]user: What if I am not a learner permit holder[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how do I contact the federal motor carrier administration examiner?[NEWLINE]agent: you can send the document to dmv by mail NYS DMVMedical Certification UnitPO Box 2601Albany, [11] NY 12220 - 0601 or by fax 518 486 - 4421 / 518 486 - 3260[NEWLINE][BOUNDARY][NEWLINE]user: What if I no linger want a learner permit?
user: Hi, i'm need to know how i can do self- certify?[NEWLINE]agent: Sure. Are you a commercial driver or you are trying to self-certify to a non-excepted driving type NA or NI?[NEWLINE]user: No, i'm not any of those.[NEWLINE][BOUNDARY][NEWLINE]agent: Ok. Please, can you tell me from the following, which are you trying to self-certify: Non-Excepted Interstate, Non-Excepted Intrastate, Excepted Interstate or Excepted Intrastate?[NEWLINE]user: I'm going to apply for the NI certify. Can you tell me what i need to know about it?[NEWLINE]agent: Well, if you are going for Non-Excepted Interstate, that would mean that you are in for commercial driving operations, being able to go across state lines. Also, you are required to meet the requirements from Federal Medical.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question regarding the Non-Excepted Interstate. How do I apply for the NI certify and what are the requirements that I need to provide?[NEWLINE]agent: You'll need to bring the completed waiver and other identification documents to your local DMV office to apply.[NEWLINE]user: What do I need to prove that I have operated a CMV of the same type that I'll be operating?[NEWLINE]agent: You must prove that you have operated this CMV for at least 2 years before the application date, if you are still in active service, or the date you were discharged from the military.[NEWLINE]user: So, after I meet all these requirements, I get my CDL?
user: Good morning, i'm in need of some info about self-certification.[NEWLINE]user: I sent a Medical Examiner's certificate a few weeks ago, and now i got it back by mail, Why it was rejected?[NEWLINE]agent: That information can be found on the content of the letter itself.[NEWLINE][BOUNDARY][NEWLINE]user: One more for  self-certification, what if the driver's license is a commercial driver's license? Is it also possible to subscribe?[NEWLINE]agent: of course can also subscribe to receive email and / or text reminders about the status of their medical certifications[NEWLINE][BOUNDARY][NEWLINE]user: What does the statement about my doctor not being listed on some registry mean?[NEWLINE]agent: Yes, that would be the National Registry of Certified Medical Examiners Search. If your doctor is not listed there, then you must get a new exam practiced by a doctor listed on that registry.[NEWLINE]user: Um, ok. It also says something about wrong information?. I was pretty sure to check that info.[NEWLINE]agent: Could be he made some mistake while making your exam. If that so, contact him/her so he can amend it.[NEWLINE][BOUNDARY][NEWLINE]user: I have a CDL license, which was issued before 1999. It is ok to keep it? Because i'm not part of any federal operation, by the way.[NEWLINE]agent: There's no problem with that. you can keep it alright. In fact,you are elegible for Excepted Intrastate. For that, you must check you license has the required restrictions.[NEWLINE][BOUNDARY][NEWLINE]user: What about if it was downgraded because medical status?
user: Yeah, hi, i'm looking for some info on self- certification.[NEWLINE]agent: Are you going to self-certify?[NEWLINE]user: Yes, i want to do that.[NEWLINE]agent: That's ok. You'll be complying with the new federal regulations that require from all commercial drivers to certify to DMV the type of drive they are performing.[NEWLINE][BOUNDARY][NEWLINE]user: something else I want to ask about federal regulations. How can I obtain more information?[NEWLINE]agent: You can look under the Driver License Class Descriptions MV-500C[NEWLINE]user: What happens after I meet all the requirements?[NEWLINE]agent: Your CDL will be issued and the class, endorsements and restrictions will depend upons the type of CMV you operated in the military.[NEWLINE][BOUNDARY][NEWLINE]user: What specific topic can I look under?[NEWLINE]agent: You would be able to look under the Topic, Commercial Drivers for more information.[NEWLINE][BOUNDARY][NEWLINE]user: What requirements do I need to meet for the military waiver?
user: Yes, good afternoon. I need some guidance in self-certification, please.[NEWLINE]agent: No problem. Are you aware why you have to self-certify?[NEWLINE]user: Yes, i think i know what is it about.[NEWLINE]agent: Just in case you don't have all the information, let me fill in for you. New federal regulations require from all commercial drivers to certify to DMV the type of driving they perform or expect to perform. From there the necessity of self certify.[NEWLINE][BOUNDARY][NEWLINE]user: I see, and how can I know if my application has been approved or denied?[NEWLINE]agent: We will mail you your approval along with how to go to the DMV office and obtain a CDL with the HazMat endorsement and your CDL will display the expiration date of your HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: Where would I mail the completed form and a copy of legal status?[NEWLINE]agent: You can mail your form and legal status to HazMat UnitNYS DMV6 Empire State Plaza, Albany, NY 12228, NY 12228.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am not able to pass the written test or the background checks?[NEWLINE]agent: Did you pass the written test and background checks?[NEWLINE]user: Yes, I passed the written test and background checks.[NEWLINE]agent: That is great because if you didn't the DMV would issue your CDL without the HazMat endorsement.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the background checks are not complete and approved before endorsement expires?
user: I need more info on self-certification[NEWLINE]agent: Do you need to self-certify?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know the self-certification driving types?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what happens if your driving type changes?[NEWLINE]user: Yes[NEWLINE]agent: If your driving type changes you must go into your local DMV office to change your self - certification driving type and have your license amended to add or delete the appropriate restrictions[NEWLINE]user: What do I do next if my driving type changes?[NEWLINE]agent:  You must go into your local DMV office to change your self - certification driving type and have your license amended to add or delete the appropriate restrictions. A transaction fee will apply, if you are self - certifying to a non - excepted driving type NA or NI[NEWLINE]user: Sure, I'll have to get the papers out. How do I know if I can get reminders?
user: i'd like to learn more about self-certification[NEWLINE]agent: sure, what would you like to know?[NEWLINE]user: why do i have to self-certify?[NEWLINE][BOUNDARY][NEWLINE]agent: there are many different types of reasons you need to self certify. what would you like to know?[NEWLINE]user: I just want to know why i have to self certify. could you explain it a little bit more[NEWLINE][BOUNDARY][NEWLINE]agent: there are many different types of self-certification driving. would you like to know the types?[NEWLINE]user: yes please, what if my driving type changes?[NEWLINE]agent: if your driving type changes you must go to you local DMV to change it[NEWLINE]user: null[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what driving type should i choose if i have a current CDL license with no restrictions but no medical examiner certificate? I don't use my CDL license to drive commercially but don't want to downgrade because it is a while before it expires.[NEWLINE]agent: you will need to go to the DMV to change it as it is a requirement for all CDL drivers to certify to the type of driving in which they operate.[NEWLINE][BOUNDARY][NEWLINE]user: Is that where I can look for a reminder from you?
user: I want more info on self-certification?[NEWLINE]agent: Do you want to self-certify?[NEWLINE]user: Yes[NEWLINE]agent: New federal regulations require all commercial drivers to certify to the Department of Motor Vehicles DMV the type of driving they perform or expect to perform. Drivers that self - certify to a non - excepted driving type NA or NI are also required to submit a copy of their USDOT Medical Examiner s Certificate[NEWLINE][BOUNDARY][NEWLINE]user: I would also like to ask about obtaining an exemption from the military skills test, what documents do I need to have to obtain it?[NEWLINE]agent: Currently you must have a valid New York State Driver's License or have a valid exit from the State Driver's License to be exchanged for a New York State Driver's License  meet all other requirements to qualify for a New York State commercial driver's license; See Get a Commercial Driver's License[NEWLINE]user: What requirements do I need to meet to qualify for this exemption?[NEWLINE]agent: As I told you earlier, you must currently have a valid New York State driver's license or have a valid state driver's license exit to be exchanged for a New York State driver's license that   meet all other requirements to qualify for a New York State commercial driver's license; See Obtain a Commercial Driver's License[NEWLINE][BOUNDARY][NEWLINE]user: OK thanks. What is the main theme of this guide?[NEWLINE]agent: the main topic is Commercial Drivers[NEWLINE][BOUNDARY][NEWLINE]user: What should I present at the DMV office?