elplaguister/DTS_session_datasets huggingface dataset:
user: What happens after I file a Supplemental Claim with new evidence?[NEWLINE]agent: Find out what happens after you request a decision review[NEWLINE]agent: did the VA schedule the exams for you?[NEWLINE]user: yes[NEWLINE]agent: be sure not to miss them[NEWLINE][BOUNDARY][NEWLINE]user: if I don t have any new and relevant evidence?[NEWLINE]agent: ] If you don t have evidence to submit, please select another review option.  Learn more about the review options[NEWLINE][BOUNDARY][NEWLINE]user: if I need help?[NEWLINE]agent: A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review.  Get help requesting a decision review[NEWLINE][BOUNDARY][NEWLINE]user: What if I have additional inquiries?[NEWLINE]agent: Get answers to frequently asked questions about decision reviews. Go to frequently asked questions[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious on what kind of benefit you can offer me? Can you tell me what are the types of benefit in VA?[NEWLINE]agent: The most common benefit type is compensation,  but if you re unsure, check your VA decision. You can t select multiple benefit types[NEWLINE][BOUNDARY][NEWLINE]user: if I have more questions?[NEWLINE]agent:  Get answers to frequently asked questions about decision reviews. Go to FAQs[NEWLINE][BOUNDARY][NEWLINE]user: What method can I use to send the form?[NEWLINE]agent: By mail[NEWLINE][BOUNDARY][NEWLINE]user: if I don t have any new and relevant evidence?
user: Hello there, I have new evidence and would like to know how to file a supplemental claim with it.[NEWLINE]agent: Do you want to file a a Supplemental Claim?[NEWLINE]user: Yes, like I mentioned before.[NEWLINE]agent: In that case you need to fill out the Decision Review Request: Supplemental Claim VA Form 20-0995.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Another Board Appeal question: What if I'm one of many people seeking the same benefit?[NEWLINE]agent: In this rare case, you have 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. So what should I do after a board decision?[NEWLINE]agent: Do you disagree with the Board's decision and have new and relevant evidence that supports your case?[NEWLINE]user: Yes, you could say that.[NEWLINE]agent: Then you can file a Supplemental Claim. You can also appeal to the U.S. Court of Appeals for Veterans Claims.[NEWLINE][BOUNDARY][NEWLINE]user: I figured that. Can I submit new evidence then?[NEWLINE]agent: Yes, you have the option to add new evidence for a judge to review. You'll have to submit this evidence within 90 days from the date VA receives your Board Appeal form.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want another hearing?
user: Hi there, I need to file a Supplemental Claim with new evidence.[NEWLINE]agent: Ok. You must add evidence VA didn't have before that s relevant to your case.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to file a Supplemental Claim?[NEWLINE]user: Yes, I do.[NEWLINE]agent: ok. You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.[NEWLINE][BOUNDARY][NEWLINE]user: I discovered that I do not see all the documents that I submitted to the VA online. Are some of them missing?[NEWLINE]agent: Please do not worry. This may be because certain documents won't appear online.[NEWLINE][BOUNDARY][NEWLINE]user: ok, I understand a question. How long do I have to file a supplementary claim?[NEWLINE]agent: You have 1 year from the date on your decision to file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: When I'm filing a supplemental claim with new evidence to VA, what issues do I include in the claim?[NEWLINE]agent: In your claim, you can include all of the issues that VA decided upon or just some of them. Any of the issues that you disagree with must be listed along with the VA decision date[NEWLINE][BOUNDARY][NEWLINE]user: What happens next? Does VA schedule exams for me?[NEWLINE]agent: Maybe. If VA schedules exams for you, be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Can I file a supplemental claim if I have a fiduciary claim?[NEWLINE]agent: No, if you have a Fiduciary claim you can't file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information about Loan guaranty?
user: I requested a decision review on a VA supplemental claim, and I need to know what to do next.[NEWLINE]agent: I can certainly assist you with that. After a review, you don't have to do anything while you wait.[NEWLINE]agent: Has the VA contacted you for additional information since the review? Or have they scheduled any additional exams for you?[NEWLINE]user: No, they haven't contacted me at all about the review or anything yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: They said the original claim was rejected because there wasn't enough proof. I gathered more evidence 2 years ago but just filed the decision review last week. Is there a time limit on when I can get new evidence?[NEWLINE]agent: Yes, you only have a year from the original claim to have it reviewed in most cases, unless you have a Fiduciary or Multiple party claim.[NEWLINE][BOUNDARY][NEWLINE]user: O.k, i'll try to keep that on mind. Another thing, VA has scheduled some tests for me, I guess it's better not to miss them, isn't?[NEWLINE]agent: You're right. better not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: Right, it is obvious really. Umm, i see you offer many options, but what if i need even more help from you or VA?[NEWLINE]agent: If you are in need of help, you can enlist a VA organization or VA-accredited attorney or agent to help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know that. Sorry for this, but, if after all this, i'm in need of a revision from senior reviewer?
user: I need to file a supplemental claim with new evidence to Veteran Affairs, how do I go about this?[NEWLINE]agent: Are you about to file a claim with new evidence or have you recently filed?[NEWLINE]user: Neither, I'm just looking for information at this stage[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: When I'm filing a supplemental claim with new evidence to VA, what issues do I include in the claim?[NEWLINE]agent: In your claim, you can include all of the issues that VA decided upon or just some of them. Any of the issues that you disagree with must be listed along with the VA decision date[NEWLINE][BOUNDARY][NEWLINE]user: if I don t have any new and relevant evidence?[NEWLINE]agent: ] If you don t have evidence to submit, please select another review option.  Learn more about the review options[NEWLINE][BOUNDARY][NEWLINE]user: What exact information needs to be included in a supplemental claim with new evidence to the VA?[NEWLINE]agent: The new evidence that is required is classed as information that was not already submitted to the VA when they made a decision. Information is deemed to be relevant evidence if it proves or disproves something that is contained in your case[NEWLINE][BOUNDARY][NEWLINE]user: Can I use the tool if I have a My HealtheVet premium account?[NEWLINE]agent: Yes, a Premium My HealtheVet account will do just fine.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about a supplemental claim with new evidence. What forms must be completed when submitting a supplemental claim with new evidence to the VA?
user: Is it possible to file a supplemental claim with new evidence?[NEWLINE]agent: You can file a supplemental claim if yo provide new evidence to the VA that has not been seen before and is relevant to the case.[NEWLINE][BOUNDARY][NEWLINE]user: How long do I have to file a supplemental claim?[NEWLINE]agent: You have one year to file a supplemental claim of the decision only if you have new evidence and if you have a fiduciary claim.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out a claim. Do you have information on how to get an opinion from a senior reviewer?[NEWLINE]agent:  A senior reviewer will take another look at your case and determine whether the decision can be changed based on a difference of opinion or an error.[NEWLINE]user: is that the higher level review I heard about or is that different?[NEWLINE]agent: Yes, in a Higher-Level Review you are asking for another review of the same evidence, and a senior reviewer will take another look at your case.[NEWLINE][BOUNDARY][NEWLINE]user: can I get more help as I go through this process?
user: Hello, I would like to know how long does it take VA to make a decision since I submitted the application?[NEWLINE]agent: How long have I submitted the application?[NEWLINE]user: two weeks ago[NEWLINE]agent: If it has been more than a week since you submitted your request to us and you have not received a response, please do not resubmit the request. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday who will be happy to accommodate your request?[NEWLINE][BOUNDARY][NEWLINE]user: yes correct two weeks ago. and where should i go?[NEWLINE]agent: Go to the nearest VA medical center or clinic. Bring a signed VA Form 10 - 10EZ Application for Health Benefits with you. Find a VA medical center or clinic near you[NEWLINE][BOUNDARY][NEWLINE]user: What should I do to update my personal information?[NEWLINE]agent: unHGqS7r[NEWLINE][BOUNDARY][NEWLINE]user: What types of VA medical appointments are available for scheduling online?[NEWLINE]agent: This will depend on the VA health facility where you re receiving care.[NEWLINE][BOUNDARY][NEWLINE]user: Will my personal health information be protected?
user: Hello I need information about How long does it take for VA to make a decision after I submit the request?[NEWLINE]agent: Has it been more than a week since you submitted your request and you have not received a response?[NEWLINE]user: Yes[NEWLINE]agent: ok please don't reapply. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday, we will be happy to assist you[NEWLINE][BOUNDARY][NEWLINE]user: What days do you attend by phone?[NEWLINE]agent: Monday through Friday, 8:00 a.m. to 8:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do after I send the request?[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if my application is approved?[NEWLINE]agent: Wait for your welcome call from VA. We ll call you to welcome you to the VA health care program, help you with scheduling your first doctor s appointment, and answer any questions you may have about your health care benefits[NEWLINE][BOUNDARY][NEWLINE]agent: You must find out what happens after applying[NEWLINE][BOUNDARY][NEWLINE]user: como saber qur pasa despues de mi solicitud? existe algun formulario donde pueda actualizar mi informacion personal?[NEWLINE]agent: To update your personal, insurance or financial information from a previous application, complete a VA Form 10 - 10EZR Health Benefits Update Form.[NEWLINE][BOUNDARY][NEWLINE]user: and where can I go personally?
user: Hello, I would like to know More information about the VA medical care application[NEWLINE]agent: Do you want to update your personal information?[NEWLINE]user: Yes[NEWLINE]agent: To update your personal, insurance or financial information from a previous application, complete a VA Form 10 - 10EZR Health Benefits Update Form.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know more information about obtaining medical attention, when submitting or applying my application, what should I do or what should I expect?[NEWLINE]agent: You'll have to refer to additional material to find that out.[NEWLINE][BOUNDARY][NEWLINE]user: Are there more information you can give me about the topic?[NEWLINE]agent: Sure. We have available for you some valuable information, such as the VA health care copay rates for different types of care, tests and medications.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know about some other Veterans benefits and services?[NEWLINE]user: That would be very touching of you. Yes please.[NEWLINE]agent: Well, yo have the s¡disability compensation pay.[NEWLINE][BOUNDARY][NEWLINE]user: What else?
user: I have questions about applying for health care[NEWLINE]agent: Okay, we can help you find out how to apply for VA health care benefits as a Veteran or service member[NEWLINE][BOUNDARY][NEWLINE]user: so what will I need to have ready?[NEWLINE]agent: You should find out if you are eligible for VA health care benefits, and you should have the documents that you will need ready[NEWLINE]user: I see. That is very useful. Hey, the other day I found out about something called Tricare, could you tell me more?[NEWLINE]agent: Sure. Tricare provides comprehensive health coverage, including health plans, prescription medicines, dental plans and programs for people with special needs. This program is managed by DOD's Health agency.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, looks like a very complete program. Say, i remembered that a friend of mine has a child with something about its spine, i think it's called somthing bifida, sorry, do you know if he can get help for the child?[NEWLINE]agent: You mean Spina Bifida. And yes, if your friend is a Vietnam War Veteran, He may qualify for disability benefits for his child, including health care benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Great, i'll make sure he knows about this. Could you tell me what i have to be in order to qualify for Tricare?[NEWLINE]agent: Well, you may qualify if you're the family member of an active-duty, retired or deceased service member, National Guard soldier, reservist or medal of honor recipient.[NEWLINE][BOUNDARY][NEWLINE]user: I heard something about a camp lejeune?
user: I wanted to know how much time it takes for the VA to decide my claim[NEWLINE]agent: Has it been more than a week since you gave us your application and you haven't heard back?[NEWLINE]user: yes it has been 11 days[NEWLINE]agent: Don't turn in another application, you need to call our toll-free hotline at 877-222-8387 M-F[NEWLINE][BOUNDARY][NEWLINE]user: and how do I update some of info I sent in?[NEWLINE]agent: Do you want to update personal, financial, or insurance information from an earlier application?[NEWLINE]user: Yes[NEWLINE]agent: You need to fill out a Health Benefits Update Form VA Form 10-10EZR[NEWLINE][BOUNDARY][NEWLINE]user: I'm curious if I'm eligible for any VA health care coverage if I plan to retire?[NEWLINE]agent: If you retire, you are eligible for TRICARE. You may also qualify for certain VA health care benefits.[NEWLINE]user: What happens if I am separating from the service due to a service related illness or injury?
user: Good morning. I've been looking for information to apply for veterans health care, but i would like to know even more, Could you point me out?[NEWLINE]agent: Is your information needs related to updating your personal, insurance or financial information, regarding an earlier application?[NEWLINE]user: Yeah, that precisely.[NEWLINE]agent: Good. Then you must fill a VA Form 10-10 EZR or Health Benefits Update.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for information on the questions you would have to answer on FAFSA4caster. Could situations affect your eligibility for help?[NEWLINE]agent:  [6] Each Veteran s medical benefits package is unique.s   [7] Yours will include care and services to help :s   [8] Treat illnesses and injuriess[NEWLINE][BOUNDARY][NEWLINE]user: tell me more about the medical benefits package[NEWLINE]agent: [30] We cover preventive care services, like :s   [31] Health exams including gender - specific examss   [32] Health education including nutrition educations[NEWLINE]user: What requirements must I meet so that you fill prescriptions by a non - VA community provider?[NEWLINE]agent: are  you enrolled in VA health care?[NEWLINE]user: no
user: Hi, can you tell me what happens after I submit a request for VA medical care?[NEWLINE]agent: Do you want to know what happens after applying?[NEWLINE]agent: applied for a VA pension or disability benefits?[NEWLINE]user: Yes[NEWLINE]agent: You can check the status of those claims online. Check the status of your claim[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to inquire about service access.[NEWLINE]agent: To find out how to access these services, contact your VA social worker. Or, call our toll - free hotline at 877 - 222 - 8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET. What's the best way for me to get these services? if I'm not already enrolled in the VA health care program?[NEWLINE][BOUNDARY][NEWLINE]user: I just need to remember to inquire about the application process. What should I do if I am in a nursing home and require community care?[NEWLINE]agent: You may need to complete a Request for VA Extended Care Services Form 10 - 10EC.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Let me ask another question about the extended care services form? how is it?. Did I also hear about a Lejeune camp?[NEWLINE]agent: Yeah, that's something special.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I haven't got a response from VA after more than a week of submitting my application?[NEWLINE]agent: please do not re-apply. Call our toll free hotline at 877 - 222 - 8387, Monday through Friday,[NEWLINE][BOUNDARY][NEWLINE]user: and how do I update my personal information?[NEWLINE]agent: Complete a VA Form 10 - 10EZR Health Benefits Update Form.[NEWLINE][BOUNDARY][NEWLINE]user: and who can help me get help applying for the benefit?[NEWLINE]agent: You can work with a trained professional called an accredited representative to get help applying for health care benefits[NEWLINE][BOUNDARY][NEWLINE]user: Go to the VA medical center that I run?
user: I need information about applying for health care[NEWLINE]agent: Are you trying to update your personal, insurance, or financial information from an earlier application?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do you have information on how to get care at home?[NEWLINE]agent: You will need to fill out an Application for Extended Care Services[NEWLINE][BOUNDARY][NEWLINE]user: Now I have to inquire about VA health care. Why is it necessary for me to provide details about my spouse's health-care coverage to VA?[NEWLINE]agent: for the same reason stated above. We ask for this information because we have to bill your private health insurance provider for any care, supplies, or medications we provide to treat your non-service-related conditions, illnesses, or injuries that are not related to your military service.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd also like to know how to apply for VA Health Care.  Can you tell me how to apply in person in Spanish?[NEWLINE]agent: Para llenar su solicitude en persona, encuetre el Centro Médico de Veteranos mas cercano o reciba ayuda por medio del Departmaneto de Veteranos de su estado.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know more details about the mental health services provided by the VA. Can you explain to me what is included in these services?[NEWLINE]agent: In addition to online resources caregiver support coordinators at your nearest VA medical center and a caregiver peer support mentoring program can help connect caregivers to one another for support and learning[NEWLINE][BOUNDARY][NEWLINE]user: How do I submit an application in person? Please write in English if possible.[NEWLINE]agent: Go to your nearest VA medical center or clinic. Bring a signed Application for Health Benefits which is VA Form 10-10EZ with you. We can help you find a VA medical center or clinic near you[NEWLINE][BOUNDARY][NEWLINE]user: will it take more than a few weeks to hear back from you after I apply?
user: How can I apply for VA health care?[NEWLINE]agent: You can find out how to apply for VA health care benefits as a Veteran or service member.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have applied for a VA pension or disability benefits?[NEWLINE]agent: You can check the status of those claims and others online.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about VA health care that I'd like to ask. How do I keep track of my health and benefits?[NEWLINE]agent:  Refill and track your VA prescriptionsOrder a prescription refill and track your shipment online[NEWLINE]user: what do i do with my information
user: if i need to contact a national cemetery directly?[NEWLINE]agent:  you should contact a national cemetery directly in these cases[NEWLINE]agent: do you want to know the requirements?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get information about the Burial at Sea program?[NEWLINE]agent: If you have questions about the Burial at Sea program,  please contact the United States Navy Mortuary Affairs office toll - free at 866 - 787 - 0081. We re here Monday through Friday, 8:30 a.m. to 5:00 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: Also, to ask about disability benefits. How do I sign up? How do I know if I am eligible?[NEWLINE]agent: You can apply online right now[NEWLINE][BOUNDARY][NEWLINE]user: what other method can i use[NEWLINE][BOUNDARY][NEWLINE]agent: By mail[NEWLINE]user: how is the process by mail
user: hello I need information about si Can I get help paying for burial costs?[NEWLINE]agent: yes. If you are the registered spouse, legally recognized spouse, or legally designated designated relative of a veteran[NEWLINE]user: I'm not the spouse or a designated relative[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What things do you need to verify the family member's relationship with the deceased veteran?[NEWLINE]agent: These may include a death certificate, letters from your doctor, a divorce decree, a statement from the Social Security Administration, or other documents to support your claim.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if I will be eligible for some benefits if my claim for Blue Water Navy Veterans Service Disability was not accepted before?[NEWLINE]agent: You may be eligible for DIC benefits under the 2019 Blue Water Navy Vietnam Veterans Act.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about records that can be used to prove a connection to a Veteran or a dependent's status. What are these records doing, exactly?[NEWLINE]agent: With these documents and other documents we can verify a relationship with a veteran or the status of a dependent.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for you about DIC benefits. So, who do I contact to make a service request?[NEWLINE]agent: please call 877 - 907 - 8585. We re here Monday through Friday, 8:00 a.m. to 5:30 p.m.[NEWLINE][BOUNDARY][NEWLINE]user: and can I choose a funeral director?[NEWLINE]agent: of course you may want to choose a funeral director to help you plan the funeral. Then you or the funeral director can call the National Cemetery Programming Office at 800 - 535 - 1117 to request a burial.[NEWLINE][BOUNDARY][NEWLINE]user: What if the person's spouse died previously and was buried in a VA national cemetery, what information will they need?[NEWLINE]agent: You will need the spouse's full name, as well as the cemetery section and the number of the site where they were buried.[NEWLINE][BOUNDARY][NEWLINE]user: and when the burial is done what should we do