elplaguister/DTS_session_datasets huggingface dataset:
user: I need all possible information about renew my non-driver ID card, please.[NEWLINE]agent: Are you under 21 years old?[NEWLINE]user: No, I'm already 21 years old[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I renew if I am out of the country?[NEWLINE]agent: No problem if you are out of the country, you can renew by mail.[NEWLINE]user: I have completed the steps to renew by mail but I have not received a renewal notice, what should i do?[NEWLINE]agent: You can use an Application for Permit, Driver License or Non-Driver ID Card, form MV-44 or or you can come to a DMV office when you can.[NEWLINE]user: I'd rather go to an office to keep my Standard document type, what are the steps?[NEWLINE]agent: You must follow the steps that I will indicate and complete the renewal notice MV-2 we mailed you.[NEWLINE]user: My non-driver ID expired 3 years ago, is this a problem?
user: I want to renew my non-driver ID card, please, help me with info about it.[NEWLINE]agent: You can renew 1 year before and up to 2 years after your non-driver ID expires.[NEWLINE]user: Can I renew my non-driver ID card if it expired 3 years ago?[NEWLINE]agent: No, just 1 year before and up to 2 years after your non - driver ID expires.[NEWLINE][BOUNDARY][NEWLINE]user: I am going out of the country for a while and would like information regarding the renewal of my non-driver ID, can you help me with this, please?[NEWLINE]agent: Before your trip I recommend that you go through a DMV office and get an Enhanced or REAL ID, and avoid a second office visit later.[NEWLINE][BOUNDARY][NEWLINE]user: I just remembered another question.  Once I surrender my license, how will I know when my knew one is mailed?[NEWLINE]agent: DMV will mail you a new document, not the one you surrendered[NEWLINE]user: even when driving is not allowed[NEWLINE]agent: ou can not drive until the suspension period ends, you pay a suspension termination fee of $ 50 and have valid driver license.[NEWLINE]user: If i have a definite suspension
user: I want to know more about transfer credit.[NEWLINE]user: Like, what if I transfer my remaining registration to another vehicle?.[NEWLINE]agent: In that case, your new registration will expire the same date as your old one, and you can only do this for an new original registration. You can not use it to renew a registration.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm eligible for a refund, how can I get one?[NEWLINE]user: I also wants to request a transfer receipt.[NEWLINE]agent: When not eligible for a refund or wanting a transfer receipt, the DMV office can give you a Receipt FS-6 T for you to use to transfer the registration to another vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: You know about where the DMV office is. I reside in New York City and am exempt from New York vehicle use tax, what should I do?[NEWLINE]agent: In your case, you should get form UT-11 from a local DMV office or a DMV call center.[NEWLINE]user: I want to know more about these taxes.[NEWLINE]agent: You can ask the city or county where you currently reside or have your business.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know more about the registration fee chart.
user: I want to know more about the refunds-[NEWLINE]agent: I can give you some examples of how the refunds are determined.[NEWLINE]user: yes please, tell me how are the refunds determined.[NEWLINE]agent: for example, you paid 137.50$ to register your vehicle for two years. In the amount of money you paid is included 62.50$ for the two years registration, that is 31.25$ per year, there's also included 50$ for the tittle certification and the final 25$ is for the vehicle registration.[NEWLINE][BOUNDARY][NEWLINE]user: There's more to passenger class than meets the eye. Okay, that's it. But what if I have a pick-up truck that weighs less than 6,001 pounds empty?[NEWLINE]agent: Then you may register it in the passenger class if it meets our conditions.[NEWLINE][BOUNDARY][NEWLINE]user: I assume I'll find those conditions on your website. Well, can I register my pick-up at the DMV office then?[NEWLINE]agent: Yes. Simply bring your completed registration application and additional documents to a local DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: What if I had custom plates on my pick-up?[NEWLINE]agent: Then your new registration documents will list the numbers from your plates. The DMV will send you new passenger custom or personalized plates by mail.[NEWLINE][BOUNDARY][NEWLINE]user: But what if my pick-up had an unladen weight GREATER than 6,000 lbs?
user: I need to know more about refunds[NEWLINE]agent: Do you want an example to show how the refund amount is determined?[NEWLINE]user: Yes, please show me the example.[NEWLINE]agent: Let's say you paid 137.50$ to register your vehicle for a period of 2 years. In the amount paid, there is included a 62.50$ for the two years or the registration, 32.25$ per year, 50$ for the title certificate and 25$ for the vehicle's plates. In this case, the amount to refund would be of 30.25$[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any knowledge of reservation? What do I do if my county does not have an online reservation system?[NEWLINE]agent: You would need to make a reservation through one of our office locations, you can check the locations and hours.[NEWLINE]user: What If I don't have one of these required documents?[NEWLINE]agent: You must provide other kinds of proof of both identity and age.[NEWLINE][BOUNDARY][NEWLINE]user: Should I pay attention to any special requirements to operate a moped?
user: I want to know how the refunds are determined and the period in which I should surrender my plates.[NEWLINE]agent: I can give you an example of how a refund is determined.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a refund for the first year of my registration after receiving a refund for the second year?[NEWLINE]agent: Yes, but only if you have the unused registration sticker and stub. If so, then you are eligible for the refund of the first year of the registration. You have a maximum of 60 days after the date the registration was made to apply for a refund for the first year of the registration fee.[NEWLINE][BOUNDARY][NEWLINE]user: In case the registrant passed away, can I get a refund?[NEWLINE]agent: Yes. The refund will be issued to the name of the state. You need to surrender the vehicle plates at DMV office and request a transfer receipt, not a refund receipt.[NEWLINE][BOUNDARY][NEWLINE]user: Okay, that's it. Do I need to contact you or a motor vehicle department in another state for registration?[NEWLINE]agent: You must contact the motor vehicle agency in the other state to determine if their laws require that you register your vehicles there. The definition of "resident" is different in each state.[NEWLINE][BOUNDARY][NEWLINE]user: Is it also possible to do it by mail?[NEWLINE]agent: Yes. Simply mail your completed registration application, additional documents and payment to a DMV office.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. Can you suggest a topic I should search for?
user: How would I go about getting a refund for my surrendered vehicle plates?[NEWLINE]agent: I can give you an example to explain how your refund amount is determined[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my name has changed since I registered the plates, can I still get a refund?[NEWLINE]agent: If your name had changed and you are looking for a refund, bring the plates with you to the DMV office when surrendering. Yu must request a transfer receipt and not a refund receipt. You then send these to the address that you'll find on the Request for Refund MV-215 form[NEWLINE][BOUNDARY][NEWLINE]user: Can I, by the way, renew my registration online?[NEWLINE]agent: In most cases, but some vehicles can not be renewed online.[NEWLINE][BOUNDARY][NEWLINE]user: What else can I complete online instead of going to the office?[NEWLINE]agent: You have the ability to change your name or address and check your registration status online.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I register my car?[NEWLINE]agent: You can register at any DMV office.[NEWLINE][BOUNDARY][NEWLINE]agent: Do any special situations apply to you, such as farm vehicles, no title or more than one owner?[NEWLINE]user: Yes, it's a farm vehicle.
user: What amounts are refundable if I return my plates to the DMV?[NEWLINE]agent: Are you wanting to transfer the remaining registration credit to another vehicle that you need to register?[NEWLINE]user: I wasn't wanting to transfer the credit that way.  I was not aware that I could, but, since you said that it is possible to transfer the remaining registration credit to another vehicle, I might wait as I am about to purchase my husband a new car.[NEWLINE]agent: When you surrender your vehicle plates to the DMV, you may be eligible to transfer the remaining registration credit to another vehicle you want to register, or get a refund for the registration fee.  You get a refund or registration transfer credit for your vehicle plate fee, title certificate fee and any other fee or tax that you paid when you registered the vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: There is something more about the referable amounts of DMV. So what is the county use tax table?[NEWLINE]agent: The chart have the same name, county use tax chart.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I know more about these taxes?[NEWLINE]agent: You can ask your city or county about these taxes.[NEWLINE][BOUNDARY][NEWLINE]user: Help me determine the correct fee.
user: I was wondering if you could give me some more information about whether i can transfer credit from my old vehicle plate?[NEWLINE]agent: null[NEWLINE]user: am i able to transfer my remaining registration to another vehicle?[NEWLINE]agent: yes, however, there are a few conditions, you can only transfer credit for a new original registration, the new registration will expire the same day as your old registration, and you can not use it for a registration renewal[NEWLINE][BOUNDARY][NEWLINE]user: Another question for you regarding vehicle registration renewal, can I renew my registration by mail?[NEWLINE]agent: Absolutely. You'll need to mail the bottom part of your registration renewal notice MV-3 or OP-3 to the address listed on that notice, as well as a personal check or money order payable to the Commissioner of Motor Vehicles for the fee.[NEWLINE]agent: Do you have your MV-3 or OP-3?[NEWLINE]user: Yes, I do.[NEWLINE]agent: Excellent. For future reference, you would need to complete the Application for Duplicate/Renewal Registration form that I mentioned earlier, if you did not have your MV-3 or OP-3.[NEWLINE][BOUNDARY][NEWLINE]user: How long will it take for me to receive my new registration documents?[NEWLINE]agent: Your new registration documents will arrive in the mail about 10 days after you renew.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I need to mail my information and payment to, if I choose to renew by mail?
user: how do i transfer credit?[NEWLINE]agent: if you transfer your remaining registration to another vehicle your new registration will espire the same day[NEWLINE]user: doesnt apply to me[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how can i get a refund?[NEWLINE]agent: the dmv office issues a receipt that you can use to transfer the registration to another vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: can i get a refund if i changed my name?[NEWLINE]agent: yes. follow these instructions. surrender the vehicle plates at a dmv office and quest a transfer receipt not a refund receipt[NEWLINE]user: how do i prove the name has changed?[NEWLINE]agent: a photocopy of the marriage certificate[NEWLINE][BOUNDARY][NEWLINE]user: is it possible to receive a refund of the first year of my registartion fee?[NEWLINE]agent: dmv will process a refund of the first year if eligible[NEWLINE][BOUNDARY][NEWLINE]user: how can i get a refund?
user: I need help with transferring a credit.[NEWLINE]agent: Do you need to transfer your remaining registration to another vehicle?[NEWLINE]user: No, I don't need that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get my refund?[NEWLINE]agent: The DMV issues a receipt FS-6 that you can use to transfer the registration to different vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: How do I apply for a full 2-year refund if the registration was never used?[NEWLINE]agent: If the sticker was attached to the windshield or vehicle plate, you cannot remove it and apply for a full refund.[NEWLINE]user: Can I turn in the plates?[NEWLINE]agent: Yes you can do that.[NEWLINE][BOUNDARY][NEWLINE]user: How do I turn in the plates?[NEWLINE]agent: When you surrender them, your receipt FS-6 indicates if you are eligible to receive a refund.[NEWLINE][BOUNDARY][NEWLINE]user: If the sticker was attached to the windshield or vehicle plate of a registrant who has died, can we get a refund?
user: I want to know about the pre-licensing course.[NEWLINE]agent: This is a DMV-approved and standardized classroom course that teaches you all you need to know as a new driver, such as: driving within the highway transportation system.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do in case I encounter stop lines or crosswalks?[NEWLINE]agent: You should stop before crossing them.[NEWLINE]user: What should I take into consideration for my road test?[NEWLINE]agent: Remember to steer smoothly in all circumstances, accelerate in a controlled and smooth way and don't force the engine or cause it to stall.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if is it necessary to pass the vision test at the DMV office?[NEWLINE]agent: of course you will need  pass a vision test at the DMV or bring a full eye test report PDF [2] MV-619 s  turn in your departure - from - state license, unless it is lost or stolen[NEWLINE][BOUNDARY][NEWLINE]user: and when i pass the exam what should i do?[NEWLINE]agent: When you pass your driving test, you must turn in your foreign driver's license to the DMV driving test examiner. The local DMV office will destroy your foreign driver's license after 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: and in which cases can I not change my license?
user: What are the things that I need to organise before I am eligible to take my road test?[NEWLINE]agent: Firstly, you will need a learner permit, and please remember that you must obey all rules and conditions that are applicable to being a learner driver. You must also have completed a Pre-Licensing Course OR a high school/college Driver Education Course[NEWLINE][BOUNDARY][NEWLINE]user: Are there age restrictions involved regarding the amount of supervised practice driving that I should have[NEWLINE]agent: In order for you to be eligible to take the road test, you must have a minimum of 50 hours of supervised driving practice completed[NEWLINE]user: I am very happy that if I feel dissatisfied I can complain. It is very great. I have another question. What if I come from another country, but I pay taxes?[NEWLINE]agent: In that case a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.[NEWLINE][BOUNDARY][NEWLINE]user: Makes sense. Do I need to visit a DMV office?[NEWLINE]agent: Yes, this transaction can only be processed in person, at a DMV office.[NEWLINE]agent: Do you wish to get a quicker service?[NEWLINE]user: No, that's fine. I just want to get this done.[NEWLINE]agent: Are you from another county than New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany?[NEWLINE]user: Yes, I come from another county.
user: Anything I need to do before taking the road test?[NEWLINE]agent: Once you get your learner permit, you have to obey the restrictions on where and when you are allowed to drive. You should also complete a 5-hour pre-licensing course or a high school or college driver education course.[NEWLINE][BOUNDARY][NEWLINE]user: How long it lasts the pre-licensing course certificate?[NEWLINE]agent: The pre-licensing course certificate lasts for 1 year from the date it is issued, and the student certificate of completion lasts for two years.[NEWLINE][BOUNDARY][NEWLINE]user: There is something else about Enhanced or REAL ID,  if I had a REAL ID, but it has been misplaced, can I replace it by mail?[NEWLINE]agent: Yes, indeed, you can.  If you already have an Enhanced or REAL ID you can replace by mail and your document type will stay the same.[NEWLINE][BOUNDARY][NEWLINE]user: What is the charge associated with replacing a REAL ID by mail?[NEWLINE]agent: You should include a money order or check for $17.50 made payable to "Commissioner of Motor Vehicles".[NEWLINE][BOUNDARY][NEWLINE]user: What is the address for replacing a REAL ID by mail?[NEWLINE]agent: If you would like to accomplish that by mail, you can send your request and check or money order to NYS Department of Motor Vehicles, 207 Genesee Street, Suite 6, Utica, NY 13501-2874.[NEWLINE][BOUNDARY][NEWLINE]user: What forms of payment were acceptable for paying for the replacement of my REAL ID by mail?[NEWLINE]agent: If requesting by mail, you can include a check or money order.[NEWLINE][BOUNDARY][NEWLINE]user: What forms of payment would be accepted if I went to the DMV?[NEWLINE]agent: If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card.[NEWLINE][BOUNDARY][NEWLINE]user: How do I request to update to the REAL ID if I have just moved to a new address and need to replace my licenses anyway?
user: I have 6 months with my Pre-licensing Course Certificate, how much longer is it valid?[NEWLINE]agent: It is valid for 1 year since the certificate is issued, while a Student Certificate of Completion is valid for 2 years.[NEWLINE][BOUNDARY][NEWLINE]user: What should I know about speed and following distance when practicing for my road test?[NEWLINE]agent: Always respect the posted speed limit and adjust your speed taking into account factors such as weather, road, visibility and traffic conditions. Maintain adequate "cushion" space between your vehicle and the ones you are following. Always keep in mind the "two second rule" described in the Driver's Manual.[NEWLINE]user: Is it okay to cross a crosswalk during my road test?[NEWLINE]agent: No, you must stop before crossing the crosswalk.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out about REAL ID or Enhanced, what if I just wanted a Standard ones?[NEWLINE]agent: For the Standard ones that only display " NOT FOR FEDERAL PURPOSES ", you would just need your current NY State license as proof.[NEWLINE]user: So i only need that as proof of identity for the Standard ones?[NEWLINE]agent: Yes. You are correct.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if i do not have a New York State driver license but still wanted to drive a taxi or livery vehicle in New York City?[NEWLINE]agent: First you need to get a Class E driver license instead of Class D. Then, you would need to contact the Taxi and Limousine Commission [ 6 ] and take not that from October 2020 onward, to board a domestic flight, you  will need an Enhanced or REAL ID unless you already have a passport.[NEWLINE][BOUNDARY][NEWLINE]user: Could i just use the Standard ones for traveling?[NEWLINE]agent: No. After October 2020, you would need an Enhanced or REAL ID.[NEWLINE][BOUNDARY][NEWLINE]user: How can I know what type of ID that I have?
user: Good morning. I'm preparing for my road test, I'ld like to know how much supervised practice driving I must get before taking my road test.[NEWLINE]user: I'm 17 years old, can you help me with that please?[NEWLINE]agent: Morning! Before taking your road test (as you are 16) you must have a minimum of 50 hours of supervised practice driving.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any idea what a motorcycle license entails? What happens if I pass the driving test?[NEWLINE]agent: You will receive a temporary motorcycle's license from the examiner.[NEWLINE]user: Do you have any suggestions on what should I do if my vision is obstructed after stopping behind the crosswalk?[NEWLINE]agent: You have to move up until you can clearly see your way, remember to stop again if it's necessary[NEWLINE]user: I am aiming for a MJ license because I'm into motorcyles, does the 50 hours of supervised practice applies to MJ as well?[NEWLINE]agent: Pretty much the same. You must have a minimum of 50 hours of supervised pratice driving, and that includes at least 15 hours after sunset. So driving 15 hours at night is important.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks!!! That's really helpful. BTW, if I want to change my license from one class to another, would I need a  Pre-Licensing Course Certificate?[NEWLINE]agent: No, you don't need a Pre-Licensing Course Certificate or a SCC, you can apply for changing your license class with just a Valid NY state driver license.[NEWLINE][BOUNDARY][NEWLINE]user: What if I lose my certificate?[NEWLINE]agent: You should contact the school that issued it to obtain a replacement.[NEWLINE][BOUNDARY][NEWLINE]user: One more question,as I want to get a motorcycle license do I need additional requirements?
user: Yeah, hi, i went  through pre-licensing course and got my certificate, but i wanted to know how much time is it valid before expiring?[NEWLINE]agent: Sure, no problem. Your certificate will be valid for one year period, starting on the date it was issued to you. In case you have a certificate of completion, that will be valid for a two years period.[NEWLINE][BOUNDARY][NEWLINE]user: Great, thanks. Another question, please. What do i need to know for doing the road test? Need to practice something specific?[NEWLINE]agent: Certainly. It's a road test, so you'll need to practice some basics moves, so they know you are ready, for example you must focus on steering and acceleration, basic stuff.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see, thanks. Sorry, but again about the certificate, did you mention a different one from pre-licensing, and that being valid for a greater period?[NEWLINE]agent: That would be Student Completion Certificate, and that will be valid for a two years period, unlike your Pre-licensing that only is valid for one year.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for New York residents. What happens if anyone drives without a driver's license in New York State?[NEWLINE]agent: A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver's license or vehicle registration.[NEWLINE]user: What happens if I pay taxes or my children attend school in another state?[NEWLINE]agent: If you pay taxes or your children attend school in another state, a judge considers these facts to decide if your intention is to make New York a "fixed and permanent" residence. Under this law, students from other states or other nations who attend school in New York State are generally not considered New York residents.[NEWLINE]user: okay. Another question, I am planning to return to my country and I will need my foreign driver's license.[NEWLINE]agent: ask the test drive examiner how to make sure your foreign driver's license is not destroyed.[NEWLINE][BOUNDARY][NEWLINE]user: and what restrictions are there if you are under 18?