elplaguister/DTS_session_datasets huggingface dataset:
user: Hi. I'm in military active duty and I'm worry that my NY State driver license expires while I am on active duty.[NEWLINE]agent: Of course. The NY state law automatically extend license privileges throughout active military service for up to 6 months after discharge or separation.[NEWLINE]agent: Was your NY State license valid at any time during your military service?[NEWLINE]user: No, I think it wasn't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: This could be a problem?[NEWLINE]agent: If your license wasn't valid, then it can be renewed.[NEWLINE][BOUNDARY][NEWLINE]user: Is that some kind of law?[NEWLINE]agent: Yes, is a executive order no. 2 by governor andrew m. cuomo.[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else to say about a recent change of address? I recently relocated; can I still renew online?[NEWLINE]agent: If you have not amended the address of your facility, you will not be able to renew online until you complete a form with your new facility address and send it to DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. How do I renew by mail?
user: Hi, i was wondering if i, in case i entry the military am required to notify DMV?[NEWLINE]agent: It is not required but i suggest you do it.[NEWLINE]user: oh, ok. Although right now i don't plan on joining the military but thanks for the info.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: hypothetically speaking if i were unable to notify it, what can i do?[NEWLINE]agent: DMV has a procedure in place to exempt you from administrative actions upon your return.You must provide a notarized statement that the vehicle was not used during the time in question, a copy of your military ID, proof of current insurance or surrender of plates, and signed and dated copies of deployment and return papers, or DD-214 if separated from service. You can present these documents at any DMV office, or mail them[NEWLINE][BOUNDARY][NEWLINE]user: it is suggested that military personnel file a Notification of Military Service pdf [ 1 ] MV -75 to ensure that the license record is not purged once the expiration date has passed[NEWLINE]agent: Yes, exactly that.[NEWLINE][BOUNDARY][NEWLINE]user: Can my license be renewed?[NEWLINE]agent: Yes, it absolutely can be.[NEWLINE]user: But what are the steps to do it?
user: What happens if I had a lapse of insurance coverage during active duty?[NEWLINE]agent: In order to avoid these lapses of coverage, you are required to pay enough to maintain continuous coverage or to surrender your plates before any deployments.  If you were unable to do so, DMV has a procedure in place to exempt you from administrative actions upon your return.  You must provide a notarized statement that the vehicle was not used during the time in question, a copy of your military ID, proof of current insurance or surrender of plates, and signed and dated copies of deployment and return papers or DD-214 if separated from service.  You can present all of that at any DMV office or mail them to the Albany address.[NEWLINE]agent: Were you unable to pay enough to maintain continuous coverage for the duration of your deployment or to surrender your plates before you left?[NEWLINE]user: That is not the situation as of yet.  I have a deployment coming up very soon.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Who can I discuss this issue with in deeper detail?[NEWLINE]agent: For further information you can contact the DMV call center.[NEWLINE][BOUNDARY][NEWLINE]user: Have extensions for registrations been granted to military returning from Iraq?[NEWLINE]agent: Governor Andrew M. Cuomo has given an Executive Order that all licenses and registrations for NY State military personnel returning from active duty relation to the war on terrorism and military action in Iraq will automatically be extended.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to notify DMV of my entry into the military?[NEWLINE]agent: It is suggested that military personnel file a Notification of Military Service to ensure that the license record is not purged once the expiration date has passed.[NEWLINE][BOUNDARY][NEWLINE]user: What is a CNC? How does one become a TNC conductor?[NEWLINE]agent: You definitely would need to contact one of the New York State licensed TNC companies which are Lyft and Uber.[NEWLINE][BOUNDARY][NEWLINE]user: Can authroized TNC drivers pick up passengers in NY City?
user: I need to know whether or not I need to notify DMV of my military status.[NEWLINE]agent: Are you asking whether or not it is a requirement?[NEWLINE]user: No. I was just wondering if it was something I should do.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What will happen if my NY registration expires while I'm on Active Duty?[NEWLINE]agent: Your registration will be extended for up to 60 days once you return to NY. The extension only applies to vehicles registered to military personnel, so you will need to show proof of military service or separation.[NEWLINE][BOUNDARY][NEWLINE]user: How can I get more information about being on Active Duty and having a lapse of insurance coverage?[NEWLINE]agent: Contact the DMV Call Center. They will be able to assist you with any questions that you have about that topic.[NEWLINE]user: What if I'm not able to surrender my plates after letting my insurance lapse?[NEWLINE]agent: DMV has a procedure in place to exempt you from administrative actions once you return. You will need to provide a notarized statement that your vehicle was not used during the time in question, a copy of your military ID, and signed and dated copies of deployment and return papers. You will also need to provide proof of current insurance. If you cannot, you will need to surrender your plates.[NEWLINE][BOUNDARY][NEWLINE]user: Who issued these extensions for military personnel?
user: Good evening. I had a lapse of insurance coverage during my time as a soldier. Can you tell me what consequences this has, please?[NEWLINE]agent: Of course. You are required to maintain continuous coverage or surrender your plates before deployed.[NEWLINE]agent: Have you been unable to do so?[NEWLINE]user: No, I haven't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if I have more questions about all this?[NEWLINE]agent: In that case, please contact the DMV Call Center.[NEWLINE][BOUNDARY][NEWLINE]user: A question about the change of address, what happens if I did not change the address? Do I have to fill out a form for the change to take effect?[NEWLINE]agent: You cannot renew online if the installation address has changed and you have not changed the installation address. Complete these forms with the address of your new facility and send them to the DMV[NEWLINE][BOUNDARY][NEWLINE]user: and can i renew by mail?[NEWLINE]agent: of course We will send you a VS-2 Installation Renewal Request. Complete the application and send it with a check for your renewal fee[NEWLINE][BOUNDARY][NEWLINE]user: And can it be renewed online?
user: Good day. Since last month I'm a soldier on active duty and I have a few questions about my drivers license. Maybe you can answer them.[NEWLINE]agent: Are you wondering if you are required to notify DMV of your entry into the military?[NEWLINE]user: No, my superiors have informed me about that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I do have questions that your website doesn't answer, who can I talk to?[NEWLINE]agent: If you have additional questions, please contact the DMV Call Center.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, will do. And what if my NY driving license expires during my military service?[NEWLINE]agent: NY State law automatically extends license privileges throughout active military service for up to 6 months after discharge or separation. Discharged or separated military personnel may renew an expired NY State license up to two years after the extended expiration. No more than 30 months may have passed since discharge 6-month extension plus 24-month grace period.[NEWLINE][BOUNDARY][NEWLINE]user: Understood. Well, I have just returned from a mission in Iraq. Do I have to worry about my license being expired?[NEWLINE]agent: Of course not. Pursuant to Executive Order No. 2 by Governor Andrew M. Cuomo, all licenses and registrations for New York State military personnel returning from active military duty relating to the war on terrorism and military action in Iraq will automatically be extended.[NEWLINE][BOUNDARY][NEWLINE]user: Did I have to notify DMV of joining the military?
user: hello I need information about How to pay insurance criminal penalty[NEWLINE]agent: You must first determine if you can pay, do you want to know more about it?[NEWLINE]user: Yes[NEWLINE][BOUNDARY][NEWLINE]agent: do you know if you can pay?[NEWLINE]user: Yes[NEWLINE]agent: ok you can pay if your insurance expiration is 90 days or less[NEWLINE]user: if it is less than 90 days[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: And if I pay, will they restore the service?[NEWLINE]agent: Your payment does not guarantee that the DMV will restore your registration or close any other suspensions or revocations you have. It is your responsibility to know if the DMV restored your registration before driving the vehicle. You can check the status of your driving privilege and vehicle records through MyDMV [2].[NEWLINE][BOUNDARY][NEWLINE]user: what can i do in a DMV office[NEWLINE]agent:  You may pay this fee in person at any DMV office with a certified check, personal check or money order, payable to Commissioner of Motor Vehicles[NEWLINE][BOUNDARY][NEWLINE]user: I think I prefer to do this online as it is more convenient for me, so how can I get the FS-6 T receipt if I do the process by mail?
user: can you give me details of Pay insurance lapse civil penalty[NEWLINE]agent: you can pay?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]agent: You can pay and remove a suspension[NEWLINE]user: yes[NEWLINE]agent:  your insurance lapse is for 90 days or less[NEWLINE]user: yes it is my case[NEWLINE]agent:  You can pay (and remove a suspension) your insurance lapse is for 90 days or less[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask you another question about insurance proof. What is the topic?[NEWLINE]agent: Insurance[NEWLINE][BOUNDARY][NEWLINE]user: What do I need for the online application?[NEWLINE]agent: You will need to see the query or suspension order to see a sample of the DMV,[NEWLINE]user: how long does it update
user: can you give me details of Pay insurance lapse civil penalty[NEWLINE]agent: Your Suspension Order from the DMV shows how much you must pay. The amount depends on how long you did not have insurance coverage. Your payment is calculated based on the following table[NEWLINE]agent: your insurance lapse is 25 days?[NEWLINE]user: yes[NEWLINE]agent: you may pay a civil penalty of $ 200 $ 8 per day for 25 days and not turn in your plates, or you must surrender your plates and serve a registration suspension of 25 days[NEWLINE][BOUNDARY][NEWLINE]user: what can i do in a DMV office[NEWLINE]agent:  You may pay this fee in person at any DMV office with a certified check, personal check or money order, payable to Commissioner of Motor Vehicles[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: Insurance[NEWLINE][BOUNDARY][NEWLINE]user: Ok, one last question. But what if I have a car and the license plate is lost, stolen, or destroyed?[NEWLINE]agent: In that case, you need to report the plate as "stolen, lost or destroyed" and immediately surrender the registration. DMV will issue you a new plate and registration.[NEWLINE][BOUNDARY][NEWLINE]user: That is interesting to learn.  Do you happen to know about paying a suspension order by mail.  What is the correct process for paying in that manner?[NEWLINE]agent: Follow the instructions on your suspension order. Send the bottom part of the order along with a certified check, personal check, or money order payable to Commissioner of Motor Vehicles for the penalty to[NEWLINE][BOUNDARY][NEWLINE]user: If my insurance term is 90 days[NEWLINE]agent: you may pay a total penalty of $ 900 $ 8 per day for the first 30 days = $ 240 ; plus $ 10 per day for 31 days to 60 = $ 300 ; plus $ 12 per day for days 61 - 90 = $ 360 and not turn in your plates[NEWLINE][BOUNDARY][NEWLINE]user: what can i do in a DMV office
user: Hello, I have a suspension order. How much should I pay?[NEWLINE]agent: Your DMV suspension order shows how much you must pay. The amount depends on how long you did not have insurance coverage. Your payment is calculated based on the following table[NEWLINE]agent: the expiration of your insurance is 25 days?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and once I pay, will my refund be restored?[NEWLINE]agent: Your payment does not guarantee that the DMV will restore your registration or close any other suspensions or revocations you have. It is your responsibility to know if the DMV restored your registration before driving the vehicle. You can check the status of your driving privilege and vehicle records through MyDMV[NEWLINE][BOUNDARY][NEWLINE]user: Could you tell me more or less for what day could the restoration be ready? Cool! I accidentally lost my insurance identification card, but I have a copy, would dmv accept a copy or a fax of my IIC?[NEWLINE]agent: Yes, they accept faxes or copies. Don't worry about that. However, if the barcode is not readable DMV won't accept it.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks! One more question, I was living in a different State a few months ago, so I have an Insurance coverage from another state, If I want to register my vehicle here in new york can that out-of-state insurance be accepted?
user: Hello I need information about How to pay the penalty insurance[NEWLINE]agent: Want to determine if you can pay?[NEWLINE]user: no that's not my doubt[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know if you can pay online?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know if you can pay by mail?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: want to pay at a DMV office?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know how much you should pay?[NEWLINE]user: Yes please[NEWLINE]agent: Your DMV suspension order shows how much you must pay. The amount depends on how long you did not have insurance coverage. Your payment is calculated based on the following table[NEWLINE]agent: the expiration of your insurance is 25 days?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What guarantee do I have to solve the problem if I pay?[NEWLINE]agent: Your payment does not guarantee that the DMV will restore your registration, or close other suspensions or revocations you have.  It is your responsibility to know if the DMV restored your registration before you drive the vehicle. You can check the status of your driving privilege and vehicle registrations through MyDMV[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about trailer plates registration, if ever it has no valid registration? Do I need to surrender trailer plates?
user: I let my insurance lapse and DMV has suspended my registration. I need to know how much I'll have to pay to have the suspension removed.[NEWLINE]agent: Sorry to hear that. I'll be happy to help you with this. Your Suspension Order that you received from the DMV will show you how much you will need to pay. The amount owed will depend on how long your insurance was lapsed.[NEWLINE]agent: Has your insurance lapsed for more than 25 days?[NEWLINE]user: Yes, it's been longer than that.[NEWLINE]agent: Okay. For future reference, an insurance lapse of less than 25 days will require you to pay a civil penalty of $200. In this case, you would get to keep your plates. If you choose to surrender your plates, the penalty would be a 25 day suspension of your registration.[NEWLINE][BOUNDARY][NEWLINE]user: one more thing, to report my plates, if they have been stolen, what is the procedure? How can I get a new license plate?[NEWLINE]agent: You will need to report that the plates have been stolen and surrender their registration. The DMV can then issue a new registration and plates.[NEWLINE][BOUNDARY][NEWLINE]user: Tengo otra pregunta sobre El DMV. Gracias por la información. ¿Puedo pagar la multa en línea?[NEWLINE]agent: Yes, but you will need the Suspension Order that states you are eligible to pay a civil penalty.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how to take care of anything I have to pay at the DMV?[NEWLINE]agent: You can pay any fee in person at a DMV office with a certified check, personal check or money order, payable to “Commissioner of Motor Vehicles.”.[NEWLINE][BOUNDARY][NEWLINE]user: What is the penalty for letting my insurance lapse for 90 days?[NEWLINE]agent: An insurance lapse of 90 days will result in a $900 fine. Again, you would have the option to pay the penalty and keep your plates or surrender them and serve a 90 day registration suspension.[NEWLINE][BOUNDARY][NEWLINE]user: How can I find more information about this topic?[NEWLINE]agent: You can find more information on our website under Insurance.[NEWLINE][BOUNDARY][NEWLINE]user: So, if I pay the civil penalty, I would be allowed to keep my plates?
user: I let my insurance lapse and need to know how much I'll have to pay.[NEWLINE]agent: Your Suspension Order should show how much you will need to pay. This amount is based on the length of time your insurance lapsed.[NEWLINE]agent: Has your insurance been lapsed for 25 days?[NEWLINE]user: No, it's been longer than that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I pay by mail?[NEWLINE]agent: Absolutely. Your Suspension Order will give you instructions on how to do so. You will need to send the bottom of your Suspension Order along with a certified check, personal check, or a money order payable to Commissioner of Motor Vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: I just remembered to inquire about insurance. What if I decide not to use the vehicle?[NEWLINE]agent: As long as your registration is valid, your insurance will remain in effect.[NEWLINE]user: Does that work for motorcycles too?[NEWLINE]agent: Motorcycles are the black sheep in the family:Your motorcycle must have insurance coverage any time it is operated on a public road or highway. Unlike most other motor vehicles, motorcycles are registered for one year rather than two. By any means your motorcycle should operate on public highways without liability coverage in effect.[NEWLINE][BOUNDARY][NEWLINE]user: When do my motorcyle registration expire?
user: I need information from Pay insurance lapse civil penalty[NEWLINE]agent: if you can pay?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]agent: if you can pay from following some suggestions[NEWLINE]user: it's not my case[NEWLINE][BOUNDARY][NEWLINE]agent: you already paid a civil penalty in the past 36 months 3 years?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How much do I need to pay?[NEWLINE]agent: If your insurance lapse is 90 days, you may pay a total penalty of $ 900 $[NEWLINE][BOUNDARY][NEWLINE]user: Thanks for the information. Can I pay the penalty online?[NEWLINE]agent: Yes, but you will need the Suspension Order that states you are eligible to pay a civil penalty.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, but I do have a question regarding motorcycle and trailer plates.  Is it a requirement to surrender trailer plates?
user: I was without insurance and you guys want me to pay[NEWLINE]agent: Would you like to determine if you are able to pay and remove a suspension?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]agent: Was your insurance lapse for 90 days or less?[NEWLINE]user: nope it was longer[NEWLINE][BOUNDARY][NEWLINE]agent: So your insurance lapse was for 91 days or more?[NEWLINE]user: No, I was wrong....I looked at it and it was only 88 days[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me how to take care of anything I have to pay at the DMV?[NEWLINE]agent: You can pay any fee in person at a DMV office with a certified check, personal check or money order, payable to “Commissioner of Motor Vehicles.”.[NEWLINE][BOUNDARY][NEWLINE]user: What is the penalty for letting my insurance lapse for 90 days?[NEWLINE]agent: An insurance lapse of 90 days will result in a $900 fine. Again, you would have the option to pay the penalty and keep your plates or surrender them and serve a 90 day registration suspension.[NEWLINE]user: Also, about temporary surrender, can I surrender my plates temporarily?
user: I got married and changed my name and wanted to know how to get it on my replacement registration[NEWLINE]agent: You can't change your name while asking for a replacement registration.  If you get a replacement registration it will show your old name.[NEWLINE]agent: Did you change your name recently?[NEWLINE]user: yes[NEWLINE]agent: Okay, you can read our instructions on how to change your name on a registration.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a faster way to change my address?[NEWLINE]agent: Yes, you can first change your address online and then renew the information.[NEWLINE][BOUNDARY][NEWLINE]user: can I get my replacement online?[NEWLINE]agent: You can replace registration documents online for most vehicles but you cannot replace registration documents online for vehicles older than model year 1973.[NEWLINE][BOUNDARY][NEWLINE]user: On other related note, let's talk about changing legal name. Is it also necessary for me to change the name on my vehicle registration?[NEWLINE]agent: If you are going to update your legal name we can help you with what items you need to bring to your local DMV to make the change[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. Another online replacement issue. Do you have any additional information on this that I should look at?[NEWLINE]agent: We have a Registration PDF[NEWLINE][BOUNDARY][NEWLINE]user: I went in to your site and they want to use cookies, is it safe?[NEWLINE]agent: We occasionally use "session cookies" to enhance or customize your use of our website. Session cookies can be created automatically on the device you use to access this state agency website but do not contain personal information and do not compromise your privacy or security.  The cookie is erased during operation of your browser or when your browser is closed.[NEWLINE][BOUNDARY][NEWLINE]user: can I change my name on the registration by mail?