elplaguister/DTS_session_datasets huggingface dataset:
user: Please, i wanted to know something related to some escort driver certification.[NEWLINE]user: I'm looking to replace my current certificate, so what should i know in that regard?[NEWLINE]user: Oh, and i forgot to tell that i want to replace it because i lost it.[NEWLINE]agent: In your particular case, you can get a replacement by writing to DMV. Basic information such as name, address, DMV ID Number and Client ID Number, if available, must accompany the writing. Besides, you must send $5 in the form of a check or money order payable to the Commissioner of Motor Vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a question about changing to an Enhanced or REAL ID. What should I bring with me?[NEWLINE]agent: You will need to bring your proof of honorable discharge and proofs of identification.[NEWLINE][BOUNDARY][NEWLINE]user: I was charged a document fee when I applied to have the Veteran Indicator put on my license, do I have to pay again?[NEWLINE]agent: No. Not only will you not have to pay another fee, you qualify for a refund of the original fee.[NEWLINE]user: Can I apply by mail?[NEWLINE]agent: Yes. You will need to complete an Application for Permit, Driver License, or Non-Driver ID Card form.[NEWLINE][BOUNDARY][NEWLINE]user: What proofs do I need?
user: Can you tell me what is involved with getting an Escort driver Certification?[NEWLINE]agent: Do you have a need for an escort driver certification?[NEWLINE]user: Not at the moment, no[NEWLINE][BOUNDARY][NEWLINE]agent: Are you looking to find out what the qualifications are for providing escort driver services?[NEWLINE]user: Yes, that's exactly what I'm looking for[NEWLINE]agent: Do you want to qualify as a certified escort driver?[NEWLINE]user: Yes please[NEWLINE]agent: In order to qualify as an escort driver, you must be 21 years or over, have a valid state drivers license and you must pass the Escort Driver's Certification Test[NEWLINE]user: I'd also like to know if there's an age and licensing requirement to be a TNC driver?[NEWLINE]agent: Yes, by statute, TNC drivers must be at least 19 years old and hold a valid and current NYS driver s license issued by DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What are the insurance requirements for a TNC driver?[NEWLINE]agent: TNC companies will make sure TNC drivers understand and have the required insurance[NEWLINE]agent: you are interested in being a TNC driver?[NEWLINE]user: not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Does my vehicle need to be authorized for TNC use?[NEWLINE]agent:  Not by DMV. But TNC companies may have requirements on the vehicles they allow[NEWLINE]user: Does my vehicle need to be authorized for TNC use?
user: I would like to know more about escort driver certification.[NEWLINE]agent: There is two situation for this. The first is mandatory and the second is not mandatory. Which one you would like to know?[NEWLINE]user: I would like to know the madatory part.[NEWLINE]agent: It is mandatory to have an escort driver certification when you are using the highways of New York State to escort over-dimensional loads and when you become a flag person for over dimensional loads.[NEWLINE][BOUNDARY][NEWLINE]user: Do I give you the plates?[NEWLINE]agent: It may be possible to request a refund of the deceased individual s registration fee. DMV will issue the refund to the name of the estate.[NEWLINE]agent: Has the estate of the registrant is settled?[NEWLINE]user: No[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: There are outstanding issues[NEWLINE]agent: The death of a family member can be a busy and difficult time. When someone dies, they often leave outstanding issues that need to be resolved. On this page you ll find information that will help you take care of any issues with the deceased individual s driver s license and vehicle registration and title[NEWLINE][BOUNDARY][NEWLINE]user: How do I transfer ownership of the deceased's vehicle?[NEWLINE]agent: Use this checklist to help you transfer the ownership when the vehicle owner is deceased PDF MV-843[NEWLINE][BOUNDARY][NEWLINE]user: When the estate is settled, what do I do?
user: Can I get an escort driver certification at the DMV?[NEWLINE]agent: Yes, you can apply for escort driver certification at a DMV office.[NEWLINE]agent: Do you know how to tell if an office offers the certification test?[NEWLINE]user: I don't.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What could happen if I get a violation of my escort vehicle certification?[NEWLINE]agent: You could be subject to fines and penalties depending on the nature of the violation.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, good.  Now I have a question about the automatic license and registration extension for military personnel.  Have these automatic extensions for registrations been granted to military returning from Iraq?[NEWLINE]agent: Governor Andrew M. Cuomo has given an Executive Order that all licenses and registrations for NY State military personnel returning from active duty relation to the war on terrorism and military action in Iraq will automatically be extended.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to notify DMV of my entry into the military?[NEWLINE]agent: It is suggested that military personnel file a Notification of Military Service to ensure that the license record is not purged once the expiration date has passed.[NEWLINE][BOUNDARY][NEWLINE]user: Is Iraq the only combat zone that will allow a service member returning from deployment to gain an extension on licenses and registrations?
user: is an escort driver certification mandatory?[NEWLINE]agent: when do i need to have escort driver certification. does this apply to you?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: what are the qualifications for providing escort services. does this apply to you?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: how do i get certified as an escort vehicle driver. does this apply to you?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]agent: what are the fees. does this apply to you?[NEWLINE]user: Yes[NEWLINE]agent: great, what is your question?[NEWLINE][BOUNDARY][NEWLINE]user: Are you familiar with vehicle registration? What would they do if I move to a new address in order to register a vehicle?[NEWLINE]agent: we also update the title certificate record   you do not need to request new DMV documents with your new address 2   updating your address for a traffic ticket does not update your address in other DMV records 3[NEWLINE][BOUNDARY][NEWLINE]user: Does New York State Recognize Escort Vehicle Driver Certifications Issued In Other States? What documents should I have?
user: I need help with an escort driver cert[NEWLINE]agent: Are you based in NY state or another state of the USA?[NEWLINE]agent: Does your local office offer the certification test?[NEWLINE]user: Yes[NEWLINE]agent: OK, it will be indicated in " Office Hours " area for the office[NEWLINE][BOUNDARY][NEWLINE]user: Very well. Now for Department of Motor Vehicles Registration, what if I have no longer have that document?[NEWLINE]agent: Then you will need to wait for a new one to arrive before you can create a MyDMV account. You can still change your address, though.[NEWLINE][BOUNDARY][NEWLINE]user: If I am awaiting a new renewal notice, how will I receive that?[NEWLINE]agent: You will receive a renewal notice in the mail[NEWLINE][BOUNDARY][NEWLINE]user: When is it mandatory to have an escort driver certification?[NEWLINE]agent: It's mandatory if you escort over-dimensional loads on any NY State highway or if you act as a flag person for over-dimensional loads.[NEWLINE][BOUNDARY][NEWLINE]user: Where will the certification test be shown?[NEWLINE]agent: It will be indicated in " Office Hours " area for the office[NEWLINE][BOUNDARY][NEWLINE]user: What ID do I need to carry?[NEWLINE]agent: You must have a valid NY State Certified Vehicle Escort Card MV-64. You must carry the MV-64 card with your driver license when you drive an escort vehicle in NY State. These are loads with a width that exceeds 12 feet, and/or length of 80 feet or greater, and/or a height of 14 feet or greater[NEWLINE][BOUNDARY][NEWLINE]user: Are Escort driver certifications mandatory?
user: Hello, I have some questions about vehicle recovering.[NEWLINE]agent: Has your vehicle been recently recovered?[NEWLINE]user: Yes. I was notified about it some days ago.[NEWLINE]agent: If that's so. You have to be sure to verify the police has canceled the stolen vehicle alarm in order for the recovery being listed on your title record. Make sure you don't use the vehicle or do any vehicle-related activities until you are sure the alarm has been called off.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, thanks. And, what kind of penalties do i have with one of those certifications?[NEWLINE]agent: Could be ranging from fines up to a variety of penalties. that would depend on your's violation nature.[NEWLINE][BOUNDARY][NEWLINE]user: Of course. You know, i would like to operate legally as an escort driver in NYS, what can i do in order to do that?[NEWLINE]agent: If you want to get your legal status, first of all you must possess a valid NYS Certified Vehicle Escort Certificate or also known as form MV-64. That document should always accompany you whenever you are driving escort vehicle in NYS.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, taking notes about it. another question. How do i know if a DMV office is offering this certification test?
user: Hello, i want know something about stolen vehicles.[NEWLINE]agent: No problem. Have your vehicle been stolen?[NEWLINE]user: Yeah, it was stolen about a week ago.[NEWLINE]agent: Sorry about that. In first, and in case you hasn't done it yet, you must report the stolen vehicle to the police and your insurance company asap. With your report, the police will enter your car's information on the national and state auto theft records. Besides, a theft status will be added on your vehicle title record, for preventing any sale or title application.[NEWLINE][BOUNDARY][NEWLINE]user: Perfect I think it's great so I'll be on the lookout for what you and the police tell me. What insurance is required to be a TNC driver?[NEWLINE]agent: The TNC companies take care of the understanding of insurance needed.[NEWLINE]agent: Are you interested in being a TNC driver?[NEWLINE]user: No, not at this time.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am licensed to operate for hire by the NY City taxi and limousine commission, can I work at a TNC driver outside of NY City?[NEWLINE]agent: Yes you allowed only if you are authorizd by a licensed TNC company and if you use a different vehicle than you drive for hire in NY City.[NEWLINE][BOUNDARY][NEWLINE]user: Can I pick up passengers in NY City if I am an authorized TNC driver?[NEWLINE]agent: You can if you are separately authorized by the NY City Taxi and Limousine Commission; but otherwise no.[NEWLINE][BOUNDARY][NEWLINE]user: Am I allowed to drop off a TNC passenger in NY City that I picked up outside the City if I am an authorized TNC driver?
user: Good afternoon, i'm in need of information about stolen vehicles, please.[NEWLINE]agent: No problem. Have your vehicle been stolen?[NEWLINE]user: Yeah, unfortanely it was two days ago.[NEWLINE]agent: Then you must act quickly. Report the robbery both to police and insurance company. This will allow that police can place a alarm over your vehicle in their auto theft records. That also will prevent someone could attempt to sell the vehicle or applying for a title.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know more information on how I can renew as well. Is it possible to renew through online?[NEWLINE]agent: To renew online, you must have the    Installation number of your Commercial Certificate see a sample   Validation number of your Commercial Certificate see a sample[NEWLINE][BOUNDARY][NEWLINE]user: and can i renew by mail?[NEWLINE]agent: of course We will send you a VS-2 Installation Renewal Request. Complete the application and send it with a check for your renewal fee[NEWLINE]agent: Did you already receive the request?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens in the event that the owner, partner or official of the company was found guilty of a felony or misdemeanor?[NEWLINE]agent: If a company owner, partner or officer who owns or operates the facility has a felony or misdemeanor conviction or is lost since the last renewal of the facility certificate
user: Hey, how you doing?. Please i need help with some information about stolen vehicles.[NEWLINE]user: the plates on my car was stolen lat week, can i put report on them?[NEWLINE]agent: Yes, you can and you should. Go to a police agency and ask them to complete the MV-78B form for Report of Lost or Stolen Motor Vehicle Items, for your stolen plates. That form is a police exclusive.[NEWLINE]agent: Do you require more information on that matter?[NEWLINE]user: Yes, i would like to receive more information about it, please.[NEWLINE]agent: No problem. To get more information on that subject, you can see the Report or Replace Lost or Stolen Plates section.[NEWLINE][BOUNDARY][NEWLINE]user: Ok. i'll do that later. Another question, if my plates would been missing instead of robbed, what i would have to do then?[NEWLINE]agent: If that was the scenario, you only was needed to bring a copy of form MV-78B to a DMV office and apply for a new set of plates, besides reinstatement of your registration.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me how this would be affected by the fact that I do not have any employees?
user: I am looking for information regarding recovered vehicles[NEWLINE]agent: Has your vehicle been recently recovered?[NEWLINE]user: Yes it has[NEWLINE]agent: You must ensure that the police cancel your stolen vehicle alarm, this will ensure that the recovery is listed on your record. Until this alarm has been cancelled, do not use the vehicle or apply for any plates/registration for the vehicle[NEWLINE][BOUNDARY][NEWLINE]user: Can I drop off a TNC passenger in New York City that I picked up outside of the city if I am an authorized TNC driver?[NEWLINE]agent: Yes, you can do it[NEWLINE][BOUNDARY][NEWLINE]user: If I have an auto loan, will my vehicle lender allow me to use my personal vehicle to drive for a TNC?[NEWLINE]agent: You must read your loan agreement and contact your lender, as these limitations are a matter of private contract, not the TNC Act or its regulations.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what are the insurance requirements for a TNC driver?[NEWLINE]agent: Sure. TNC companies will ensure that TNC drivers understand and have the required insurance.[NEWLINE]agent: Are you interested in being a TNC driver?[NEWLINE]user: Yes, I'm very interested
user: My vehicle was stolen. What should i do?[NEWLINE]agent: You should first lodge a report to the police and your insurance company.[NEWLINE]user: What should i do after that?[NEWLINE]agent: After you lodge the report, you should wait for the police to take action. The report will also prevent your vehicle from being sold.[NEWLINE][BOUNDARY][NEWLINE]user: Does stolen plates follow the same procedure?[NEWLINE]agent: Stolen plates have a different form and it is only available at police agencies and not at DMV.[NEWLINE]user: I also need to find out the procedure for stolen plates. Alright. By the way, is it possible to renew my NY state driver license while I'm still on duty for military service?[NEWLINE]agent: Yes, your license can be renewed.[NEWLINE]user: That's great to hear. And what happens if my driver license expires while still being a soldier on duty?[NEWLINE]agent: NY State law automatically extends license privileges throughout active military service for up to 6 months after discharge or separation. Discharged or separated military personnel may renew an expired NY State license up to two years after the extended expiration. No more than 30 months may have passed since discharge 6-month extension plus 24-month grace period.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, I see. And what if my registration expires during that time?
user: Hello, I need to know what to do in case my vehicle is stolen.[NEWLINE]agent: Was your vehicle stolen?[NEWLINE]user: Yes, what should I do?[NEWLINE]agent: you have to report it to the police inmediately. The police will input the records of your vehicle in the national and state auto theft computer records to prevent the selling of the vehicle and that someone applies for a title.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if my address or name needs to be changed? What happens if I have a driver's license, but it was issued by a different state?[NEWLINE]agent: If you have a license under that condition, you must notify the DMV's Bus Driver Unit by writing in a 10 days period in order to change your address shown in your license. You must include your name, DMV ID Number, Client and  ID Number, aside your old address and the new.[NEWLINE][BOUNDARY][NEWLINE]user:  How can i get certified to be an escort driver?[NEWLINE]agent: It's pretty simple. Go to any DMV office which offers the escort driver certification test, and once there, complete the form MV-65 for Vehicle Driver Application.[NEWLINE]user: Ok, thanks. Similar to before, could you tell me what should i do if i possess a escort driver license issued in another state?
user: If my vehicle is recovered and is damaged, what should I do?[NEWLINE]agent: If there is any damage, you will need to contact your insurance company.[NEWLINE]user: What if my plates are still missing?[NEWLINE]agent: Bring a copy of form MV-78B to the DMV office to apply for new ones.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question for you about renewing a business license or registration. What will happen if I let my business license lapse?[NEWLINE]agent: If your business license has been expired for 6 months or less, you can still have it renewed.[NEWLINE][BOUNDARY][NEWLINE]user: My business partner was recently convicted of a felony. Will that effect the renewal process?[NEWLINE]agent: Yes. You will need to complete the Facility Renewal Application VS-2, as well as the Statement of Ownership and/or Permission to Use Place of Business form, and send it in the mail.[NEWLINE]user: Does it have to be done by mail?[NEWLINE]agent: Yes. It has to be done by mail.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to renew my business license more than a month before the expiration date?
user: I would like to know what the hearing process is like, please[NEWLINE]agent: You have the right to hire a lawyer and take him to the hearing. The DMV is the petitioner in this case and the plaintiff can witness the case.[NEWLINE]user: What can the ALJ do at the hearing?[NEWLINE]agent: The ALJ may sustain some, all, or none of the charges. There may be no action, a warning, the imposition of a suspension, revocation, and/or civil penalties.[NEWLINE]user: Can I appeal?[NEWLINE]agent: Yes, you have 60 days from the date of the ALJs decision to file the Appeal From DMV Hearing Determination AA-33A, which must be accompanied by the appropriate filing fee.[NEWLINE]user: I'd like to ask on how to apply for a Certificate of Authority and Sales Tax ID number. Do I need to submit proof of business name?[NEWLINE]agent: do you have your trade name proof?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where can i get more information?[NEWLINE]agent: Click here for more information on workers' compensation insurance[NEWLINE][BOUNDARY][NEWLINE]user: and where can I get the authority certificate and sales tax identification number?
user: Hi, i was told i was in for a investigation process, could you give me some info about it?[NEWLINE]agent: For complaints received about you, an investigation is due to be set. That  so, the AFI will file a formal investigation. After is done, you could end with a no action notification or a warning letter Notice of Investigation placed in your file.[NEWLINE]agent: Is the investigation been initiated by Vehicle Safety?[NEWLINE]user: No, is not.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: I was told i could accept the charges so no hearing would be held, but what if i reject the offer instead?[NEWLINE]agent: If you take that action, then inevitably a hearing will take place.[NEWLINE][BOUNDARY][NEWLINE]user: Could you please tell me the location's phone number?[NEWLINE]agent: Ok please write. 1 - 518 - 474 - 4653[NEWLINE][BOUNDARY][NEWLINE]user: Is there anything else I must do?[NEWLINE]agent: Yes. your shop must also have Certificate of Occupancy.. For that please provide the Facility number of your shop[NEWLINE][BOUNDARY][NEWLINE]user: What is your mail adress?[NEWLINE]agent: For Consumer & Facility Services Application: NYS DMV Bureau of Consumer & Facility Services Application Unit P.O.s  Box 2700 Albany,s NY 12220 - 0700[NEWLINE][BOUNDARY][NEWLINE]user: and finally anything else?
user: What is involved in a hearing process in relation to complaints and charges for repair and body shops?[NEWLINE]agent: You are entitled to bring your own attorney to the hearing. The petitioner at this hearing is the DMV and the complainant may be a witness for the case[NEWLINE]agent: Are you going through a hearing at the moment regarding complaints and charges for repair and body shops?[NEWLINE]user: No. not at the moment[NEWLINE]agent: NULL[NEWLINE]user: I'm not relying on any ALJ decision as I'm not going through any hearing at the moment[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: If, after a hearing, I pay my fine and/or penalty or serve out my period of suspension, how soon will I be able to resume normal practice?[NEWLINE]agent: After complete compliance of the outcome of any hearing, you will be able to resume normal prectice[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask about Certificate of Occupancy. What if the new location has already been registered as a repair shop?[NEWLINE]agent: You must provide the Facility number or name of that shop. This may be accepted as proof of zoning[NEWLINE][BOUNDARY][NEWLINE]user: Do I need the same forms to do that?[NEWLINE]agent: Yes. You can also call the DMV Office of Vehicle Safety and Clean Air at 1 - 518 - 474 - 4653 to get the form, or call 1 - 518 - 474 - 0919 to get more information[NEWLINE][BOUNDARY][NEWLINE]user: If I want to ammend or replace my documents, can I mail them?
user: What is involved in the hearing process surrounding complaints and charges regarding repair and body shops?[NEWLINE]agent: You are entitled to bring an attorney of your choice to the hearing. In cases like this, the DMV is the petitioner and the complainant may be called as a witness[NEWLINE]user: What happens as a result of one of these hearings?[NEWLINE]agent: The results vary, in some instances, the ALJ are ordered to pay all, some or none of the charges. There may also be no action, or a warning, or a suspension handed out, or a revocation applied and/or civil penalties issued[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about DMV that I'd like to ask. Where can I get more information?[NEWLINE]agent: You can call the DMV Office of Vehicle Safety and Clean Air at 1 - 518 - 474 - 4653 to get the form, or call 1 - 518 - 474 - 0919 to get more information[NEWLINE][BOUNDARY][NEWLINE]user: What if I have an Inspection Station License[NEWLINE]agent: Please see Inspection Station Cap Information.[NEWLINE][BOUNDARY][NEWLINE]user: I need to report a change of address for my business[NEWLINE]agent: You must complete a Statement of Ownership and/or Permission to Use Place of Business pdf VS-19[NEWLINE]user: What form do I need to register a change of address[NEWLINE]agent: The form is Statement of Ownership and/or Permission to Use Place of Business pdf VS-119[NEWLINE][BOUNDARY][NEWLINE]user: What form do I need to amend my registration?