elplaguister/DTS_session_datasets huggingface dataset:
user: Hello, good day. I have a question regarding to what happens if I get a traffic wicket in another state.[NEWLINE]agent: Do you have any ticket for a traffic violation?[NEWLINE]user: Yes. I think I have one.[NEWLINE]agent: Well, in that case, you need to know that your NY state driver license may be suspended if you fail to answer a ticket for a moving violation on any state except for alaska, california, michigan, montana, oregon or wisconsin.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I'm under 21, and got the ticket?[NEWLINE]agent: Did you committed any driving violation related to alcohol or drug out-of-state?[NEWLINE]user: Yes, I think I have committed one related to alcohol.[NEWLINE]agent: For that kind of cases, your new york state driver license will be revoked for at least a year.[NEWLINE][BOUNDARY][NEWLINE]user: And what happens if this violation occurred on canada?[NEWLINE]agent: In that case your NYS driver license will be revoked for at least 90 days.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for higher charges?
user: Hello there. I would like to know what happens when I receive and keep a ticket from out the state.[NEWLINE]agent: Have you committed any moving violation?[NEWLINE]user: Yes, I have.[NEWLINE]agent: You must know that your license will be suspended until your answer the ticked, except for alaska, california, michigan montana, oregon or wisconsin.[NEWLINE][BOUNDARY][NEWLINE]user: I had this ticked when I was older than 21, this makes any difference?[NEWLINE]agent: This driving violation is related to alcohol or drugs?[NEWLINE]user: Yes, it is.[NEWLINE]agent: In that case, your drive licence from the new york state, will be suspended for at least 90 days.[NEWLINE][BOUNDARY][NEWLINE]user: This also applies for someone under 21?[NEWLINE]agent: There is also a revoke, but it will be for at least a year or until the age of 21, whichever is longer.[NEWLINE]user: What happens if there is any previous alcohol or drugs related driving violation?
user:  What happens if I get a traffic ticket in another state?[NEWLINE]agent: was the violation in motion?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: was the rape related to alcohol and drugs?[NEWLINE]user: yes[NEWLINE][BOUNDARY][NEWLINE]agent:  you are 21 or older?[NEWLINE]user: yes[NEWLINE]agent:  If you are 21 years of age or older when you commit an alcohol or drug related driving violation in any other state or the provinces of Ontario and Quebec in Canada and you are convicted of the violation[NEWLINE]user: I need more information[NEWLINE]agent:  your New York State driver license will be revoked for at least 90 days. Out - of - state drivers ticketed in New York State should contact the Motor Vehicle Department of their own state or province about the effect of a conviction in New York State[NEWLINE]user: is my case
user: Hey there. I need some information about convictions for assault and how they affect my license.[NEWLINE]agent: Of course. The New York State DMV records the out-of-state convictions of any New York driver for criminal negligence, homicide, or assault, which arise out of the operation of a motor vehicle and which results in death.[NEWLINE]agent: Do you want to know what this means for your license?[NEWLINE]user: No, I can imagine. I'm afraid I'll lose my license, especially since I depend on it.[NEWLINE][BOUNDARY][NEWLINE]user: I had problems with alcohol and driving before, does this mean my license is gone?[NEWLINE]agent: Yes, your license will be revoked for at least one year or until the age of 21, whichever is longer.[NEWLINE][BOUNDARY][NEWLINE]user: Wonderful, FML. What if I fail to answer a moving violation in NY?[NEWLINE]agent: Drivers from any state, except those from the six states listed above, will have their driver licenses suspended in their own state for failure to answer a moving violation in New York State.[NEWLINE]user: Well, for how long will my license be suspended? I don't know why I am even asking, my license is going to be revoked anyway.[NEWLINE]agent: Your NY State Driver License will be suspended if you fail to answer a ticket for a moving violation in any state except Alaska, California, Michigan, Montana, Oregon or Wisconsin. Your license will remain suspended until you answer the ticket.[NEWLINE]user: But wait, what if all this happened OUTSIDE of NY?
user: can i get a driver's license if i am under 18[NEWLINE]agent: Do you want to know the Graduate License Law?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: want details of the Senior License before 18[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: are you 18 years old[NEWLINE]user: yes[NEWLINE]agent: not eligible for a senior license turns 18?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: how is the trial period for new drivers[NEWLINE]agent: Once you pass your road test or restore a revoked driver license,  you will have 6 month probationary period. During this time[NEWLINE]user: After the suspension is over, what should I do?
user: Hello I need additional information about how to obtain a driver's license[NEWLINE]agent: Are you in the Trial period for new drivers?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Is your first license valid for 5 years?[NEWLINE]user: Yes[NEWLINE]agent: apply for a Class D driver's license?[NEWLINE]user: Yes[NEWLINE]agent: For a Class D, DJ Class, and Class E driver's license, the expiration date of your learner's permit becomes the expiration date of your driver's license. Together, the learner's permit and driver's license are valid for a maximum of 5 years.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to get a New York driver's license, what should I do?[NEWLINE]agent: When you pass your driving test, you must submit your foreign driver's license to the DMV driving test examiner. The local DMV office will destroy your foreign driver's license after 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: and what happens when the revocation ends?
user: I need a driver's license please help me.[NEWLINE]agent: Yes, certainly. Are you a New York State resident and over 16 years of age?[NEWLINE][BOUNDARY][NEWLINE]user: Yes I am and this is my first time around.[NEWLINE]agent: Are you over 18?[NEWLINE]user: No I'm not.[NEWLINE][BOUNDARY][NEWLINE]user: My friend wants to renew her license, can you tell me how?[NEWLINE]agent: You can click on the number to see how to renew your license [ 11 ].[NEWLINE][BOUNDARY][NEWLINE]user: What class license will I get if I'm not 18?[NEWLINE]agent: Most people get a class D-Operator if 18 or older or a DJ-Junior Operator if under 18.[NEWLINE][BOUNDARY][NEWLINE]user: Are there restrictions for me if I'm 17?
user: How do I do if I need a license and I am a minor[NEWLINE]agent: you want to know the Graduate License Law[NEWLINE]user: yes[NEWLINE]agent: you are under age 18 or under age 18?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: If i pass the test?[NEWLINE]agent: the examiner will give you an interim license that allows you to drive. Keep the interim license with your photo learner permit until your new license arrives in the mail in about 2 weeks[NEWLINE][BOUNDARY][NEWLINE]user: how Get a learner permit?[NEWLINE]agent: Before you can get a license, you must apply for a learner permitat DMV office and take the written test. You can prepare by reading the New York State Driver 's Manual and taking practice tests[NEWLINE][BOUNDARY][NEWLINE]user:  If i are convicted of one of the violations above or 2 other moving violations during the second probation period
user: hello I need information about how to get a driver's license[NEWLINE]agent: of course New York State residents 16 years of age and older can apply for a New York driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: and if the person is under 18 years old?[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what the Graduate License Law indicates?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what Senior license before 18 indicates?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: What if I am not eligible for a senior license?[NEWLINE]user: Yes[NEWLINE]agent: want to know what happens If you are not eligible for a senior license, are you turning 18?
user: how Get a driver license[NEWLINE]agent: you want to know how is the Trial period for new drivers[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know how long your first license is valid[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know about drivers from other countries[NEWLINE]user: yes[NEWLINE]agent:  You can drive in New York State with a valid driver license from another country. You don t need to apply for a New York State driver license unless you become a New York State resident.[NEWLINE]user: If i choose to get a New York driver license following the steps explained on this page[NEWLINE]agent: you must give your foreign driver license to the DMV road test examiner. The local DMV office will destroy your foreign driver license after 60 days[NEWLINE][BOUNDARY][NEWLINE]user: If I live in a house in New York State for 90 days, is it considered "alleged evidence" that you are a New York State resident?[NEWLINE]agent: A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver license or vehicle registration. A judge considers the law and the evidence of your intent and decides if you are a resident of New York State[NEWLINE][BOUNDARY][NEWLINE]user: I need more information
user: Hello there, I have some questions about obtaining a driver license.[NEWLINE]agent: Of course. New York State residents age 16 or over can apply for a New York driver license.[NEWLINE][BOUNDARY][NEWLINE]user: What will happen after I pass my road test?[NEWLINE]agent: Have you passed your road test?[NEWLINE]user: No, not yet.[NEWLINE]user: Well, can you still tell me what happens after I pass it, please?[NEWLINE]agent: After passing the road test the examiner will give you an interim license that allows you to drive. Keep the interim license with your photo learner permit until your new license arrives in the mail in about 2 weeks.[NEWLINE][BOUNDARY][NEWLINE]user: Can I prove my residence by showing that I lived in an apartment in NY for a year?[NEWLINE]agent: Yes. A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver license or vehicle registration. A judge considers the law and the evidence of your intent and decides if you are a resident of New York State.[NEWLINE][BOUNDARY][NEWLINE]user: And what do I have to do before I can get a license?
user: Good morning, greetings!. I'm about to be ready to get a license so i thought i would need some info about it, please.[NEWLINE]agent: Welcome!. That was indeed a good idea. You must know that all residents on NYS who are age 16 or over, can apply for a NY driver license.[NEWLINE][BOUNDARY][NEWLINE]user: Sweet, i'm almost 16. Hey, I have this cousin who is from out-of -state but i think he's moving here to NY, can he change its license from there to one on NY?[NEWLINE]agent: Sure. He can refer to DMV information about moving to New York, and how to change its out-of-state license.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, i see. I'm going to tell him then. Once again with my case, What kind of license i would need or get? Can you tell me?[NEWLINE]agent: IN your case, as you are going to be age 16, you would get a DJ-Junior Operator Class license. If you were over 18, then it would be a D-Operator Class.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, wow, that's nice. Hey, sorry but again with that thing of being out-of-state. A friend of mine comes from Chicago to study in here, she can be considered as a resident and be able to get a NY license?[NEWLINE]agent: That's would be a judge doing to determine that. Most probable outcome is not, as by traffic law, all those who are from another state or country are not considered NY residents.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, wow, that sounds a little bit complicated. As similar on this, Are there any considerations for me being under 18?[NEWLINE][BOUNDARY][NEWLINE]agent: There is. Would you like me to tell you about the graduated license law?[NEWLINE]user: Yeah, please, i would like that.[NEWLINE]agent: You told me before you were about to turn 16, didn't you?[NEWLINE]user: Yeah, that's correct. That's why i' looking for information.
user: I need to update my address.[NEWLINE]agent: Have you had a recent address change?[NEWLINE]user: Not yet, but I'm getting ready to move.[NEWLINE][BOUNDARY][NEWLINE]user: How do I make payments?[NEWLINE]agent: You can submit your payment at the DMV Revenue Accounts Drop box. Be advised that any check or money order dropped off after 3:00pm will not be entered into your escrow account until the next day.[NEWLINE][BOUNDARY][NEWLINE]user: How do I change my escrow amount?[NEWLINE]agent: You need to send a request to DMV Revenue Accounts on your letterhead. It must be signed, dated, and include your account number.[NEWLINE]user: Why is it saying my account is disabled?[NEWLINE]agent: If your account balance is zero or a negative amount, your account will be disabled.[NEWLINE][BOUNDARY][NEWLINE]user: How does an escrow account work?
user: I want to know what an escrow amount is when it comes to the DMV[NEWLINE]agent: The DMV requires a minimum escrow amount of at least $200 for search accounts. It is recommended that you keep enough money in the escrow account to cover 2 months of transactions[NEWLINE]agent: Did you want to know about changing your escrow amount?[NEWLINE]user: yes[NEWLINE]agent: Okay, to change your escrow amount you need to send a request to DMV Revenue Accounts on your letterhead. The request must be signed and dated and it has to include the account number.[NEWLINE][BOUNDARY][NEWLINE]user: can I have your mailing address where I can add to my escrow?[NEWLINE]agent: DMV Revenue AccountsPO Box 2409Albany, NY 12220-0409[NEWLINE][BOUNDARY][NEWLINE]user: I have 2 accounts and want to close one, can I move money between the 2?[NEWLINE]agent: You can have the amount transferred to another escrow account that you have with DMV[NEWLINE][BOUNDARY][NEWLINE]user: another question is do you need my new address if I moved into a new place?[NEWLINE]agent: Yes, you need to notify DMV Revenue Accounts of the change.[NEWLINE]user: we notify DMV and not ACH or both?
user:  How do I close my account?[NEWLINE]agent: you want to close your escrow account[NEWLINE]user: not[NEWLINE]agent: you do not have letterhead?[NEWLINE]user: not[NEWLINE]user: When I close the account what should I do[NEWLINE]agent: please be sure to let us know what you want done with the remaining balance, if any, left in your account[NEWLINE]user: If there is a remaining balance in my account, can I issue a refund check?[NEWLINE]agent: you can have the balance transferred to another escrow account that you have with DMV[NEWLINE][BOUNDARY][NEWLINE]user: how is Payment by mail?
user: Hello I need information on How do I close my account?[NEWLINE]agent: Do you want to close your escrow account?[NEWLINE]user: Yes[NEWLINE]agent: To close your escrow account, submit a request to close your account by mail, fax, or email to the DMV Income Accounts. Email scoring to DMV income accounts. Application must be on letterhead, must include your account number, and must be signed and dated.[NEWLINE]user: And what should I do when I close the account?[NEWLINE]agent: Be sure to let us know what you want the remaining balance, if any, to do to your account.[NEWLINE]user: What if I don't have letterhead?[NEWLINE]agent: You can send the request on your monthly statement.[NEWLINE]user: and can I write a check with the outstanding balance?[NEWLINE]agent: of course If there is a remaining balance in your account, you can write a refund check, or you can transfer the balance to another escrow account you have with the DMV.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I am interested in subscribing to this service?
user: Hey there. I was wondering if you could help me to find out some information related to close a, escrow account.[NEWLINE]agent: Sure, there is no problem. I need to ask you, the account belongs to you?[NEWLINE]user: Yes, is related to me.[NEWLINE]agent: Alright. Sure. There is a process you have to go through, you need to send a request to close your account by mail, fax or email to the dmv revenue accounts. The request must be on your letter head, there must be your account number and must be signed and dated too.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I can do all that. But before do it, can you tell me for what is the escrow account? Because I never had to use it.[NEWLINE]agent: Sure, no problem. An escrow account is a payment alternative for users of the DMV, that way you don't need to send money or checks for every transaction, you just do a deposit on your escrow account and the money is debited every time a transaction is done.[NEWLINE][BOUNDARY][NEWLINE]user: That's handy. But What happens if I close my account and there is money in it?[NEWLINE]agent: The remaining balance in your account can be refund by a check or can be transferred to another escrow account you may have with the dmv.[NEWLINE][BOUNDARY][NEWLINE]user: The only way to do this process is by mail?[NEWLINE]agent: Not at all. You can also send the documents and forms by fax at 518-473-9644 or email, it would like approximately 2-3 weeks.[NEWLINE][BOUNDARY][NEWLINE]user: Any person can create an escrow account, right?
user: Hi, good morning. I'm used to pay for certain services coming from you, but i want to lighten up a little everything related to that. So, i created a escrow account, but could you tell me what's the minimum for that?[NEWLINE]agent: If you want to cover only the minimum, then you must know that escrow amount requested is at least $200 for search accounts. A wise action is to refill the account with at least 2 months of coverage.[NEWLINE]agent: Are asking this because you want to change your escrow amount?[NEWLINE]user: No, i'm not planning to do that.[NEWLINE]agent: Is your account balance currently on zero or have a negative amount?[NEWLINE]user: Yeah, it's almost zero, that's why i was asking about the minimal amount.[NEWLINE]agent: You have to be careful on that, because if your account reaches zero, then it will be disabled. That bring some consequences, sch as not being able to pay for transactions until your payment is received and processed. Instead, if you have a negative amount, it only means that you account is overdrawn.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Lets say i close my account but i left some money there. Can i have it back?[NEWLINE]agent: Sure. You can have a refund check issued or you can have that balance transferred to another escrow account, if you still have another one with DMV.[NEWLINE]user: O.k, so, how do i close the account then?[NEWLINE]agent: Easy. You only have to send a request to close your account by any of the following: mail, fax or email. Send it to DMV Revenue Accounts, putting the request on the letterhead, including your account number and being signed and dated.[NEWLINE][BOUNDARY][NEWLINE]user: O.k i'll keep that on mind. Say what can you tell me about drop-off payments?[NEWLINE]agent: They are the fastest way to submit a payment. That box is located at the DMV Customer Service Counter on the first floor of the Swan Building in Albany.[NEWLINE][BOUNDARY][NEWLINE]user: An by ACH, can i do that?
user: Hello there. Can you please explain the escrow amount definitions to me? I could use some guidance on them too.[NEWLINE]agent: Of course. The DMV requires a minimum escrow amount of at least $ 200 for search accounts. We recommend that you keep enough money in the escrow account to cover 2 months of transactions.[NEWLINE]agent: Do you want to change your escrow amount?[NEWLINE]user: Yes, that is one of the things I wanted to do.[NEWLINE]agent: Then you must send a request to DMV Revenue Accounts on your letterhead. The request must be signed and dated and include the account number.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I'll do that asap. What about drop-off payments?[NEWLINE]agent: Do you NOT use ACH?[NEWLINE]user: Yes, I don't use ACH. What about it?[NEWLINE]agent: In that case the fastest way to submit a payment is at the DMV Revenue Accounts Drop-box. The Drop-box is located at the DMV Customer Service Counter on the first floor of the Swan Street Building in Albany. Any check or money order dropped off by 3:00 pm will be entered into the escrow account that day.[NEWLINE][BOUNDARY][NEWLINE]user: That's good to know. By the way, what DMV products can I use my escrow account to pay for?[NEWLINE]agent: Your escrow account can be used to pay for copies of motor vehicle accident reports by mail-order or bulk order driver license record abstracts, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Can I add money to my escrow account by email too?
user: Hi there. I'm looking for information related to how to manage a escrow account.[NEWLINE]agent: Sure. No problem. Are you interested into close it or something like that?[NEWLINE]user: Yes, I think I almost don't use it, so I probably will close it.[NEWLINE]agent: O.k. no problem, you just need to send a request to close your account by mail, fax or email to the dmv revenue accounts section.[NEWLINE]user: Great. But what will happens to the money that still remains there?[NEWLINE]agent: You can get it back, with a refund check issued by the dmv or you can transfer it to another escrow account you have with the dmv.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Some few days ago, I changed my residence, to a new house, so about this letter, which address should I use, the old or the new one?[NEWLINE]agent: You must send the dmv both address.[NEWLINE][BOUNDARY][NEWLINE]user: O.k., great. And once my account get close, which will be the next step?[NEWLINE]agent: You'll need to be sure to let us know what do you want to do with the remaining balance, if there is any.[NEWLINE]user: alright, good. But, what happens if I don't have a letterhead?
user: Hello, I'm having some troubles with stuff related to a escrow account and I would need some help.[NEWLINE]agent: No problem. An escrow account is a special type of account where you can have money for your transactions with the dmv.[NEWLINE]agent: Are you interested into change your escrow amount?[NEWLINE]user: No, That's not what I'm looking for.[NEWLINE]agent: Do you know what happens if your account balance reaches zero  or negative, right?[NEWLINE]user: Not really.[NEWLINE][BOUNDARY][NEWLINE]user: In case I change my address, how can I update it?[NEWLINE]agent: Your are about to change it or have already changed?[NEWLINE]user: I have already change it.[NEWLINE]agent: In that case you need to notify the dmv revenue accounts.[NEWLINE][BOUNDARY][NEWLINE]user: Can I do that in the request of my monthly statement?
user: I need information about renewing my business license.[NEWLINE]agent: I'll be happy to help you with that. Do you need information about your license period?[NEWLINE]user: No, I just need to renew.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you trying to do an early renew?[NEWLINE]user: No, it's getting ready to expire at the end of the month.[NEWLINE][BOUNDARY][NEWLINE]agent: So, it hasn't expired yet. Am I correct?[NEWLINE]user: Yeah, not until the end of this month.[NEWLINE]agent: That's great. I'll help you with the renewal process, but for future information, you can renew your license up to 6 months after the expiration date.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you for that information. I've just recently moved, can I still renew online?[NEWLINE]agent: If you have not amended the address of your facility, you will not be able to renew online until you complete a form with your new facility address and send it to DMV.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. How do I renew by mail?