elplaguister/DTS_session_datasets huggingface dataset:
user: Good morning. Please, can I get information regarding direct deposit?[NEWLINE]agent: Is that information you need, related to set up or change your direct deposit of benefit payment?[NEWLINE]user: Yes, that's correct.[NEWLINE]agent: Good, Now then, Do you want to set up or change the direct deposit of your benefit payment?[NEWLINE]user: No, none of that, no.[NEWLINE][BOUNDARY][NEWLINE]user: It's more about getting additional information about this service.[NEWLINE]agent: Ok, let me ask something. Did you signed up for electronic payments before March 1, 2013[NEWLINE]user: No,i didn't do that.[NEWLINE]agent: Did you applied for benefits before March 1, 2013??[NEWLINE]user: Yeah, I did that.
user: Is direct deposit available?[NEWLINE]agent: Direct deposit is a simple, safe, and secure way to get benefits.  Do you have that option?[NEWLINE]user: How do i set them up?[NEWLINE]agent: Do you want to set up or change the direct deposit of your benefit payment?[NEWLINE]user: Do I just sign in and create account?[NEWLINE]agent: you have a bank account, simply log in to or create your personal and secure my Social Security account[NEWLINE][BOUNDARY][NEWLINE]user: How do I set up direct deposit?[NEWLINE]agent: If you already receive Social Security or Supplemental Security Income SSI benefitsand[NEWLINE][BOUNDARY][NEWLINE]user: I still have questions, what should I do?[NEWLINE]agent:  If you have questions or need help understanding how to set up or change direct deposit online[NEWLINE]user: YEs I will than k you
user: How do I set up direct deposit?[NEWLINE]agent: Do you have a bank account?[NEWLINE]user: no I do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what direct deposit is for?[NEWLINE]user: yes[NEWLINE]agent:  Direct deposit is a simple, safe, and secure way to get benefits[NEWLINE]agent: Do you have a bank or credit union?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: DO I have to have one?[NEWLINE]agent:  As of March 1, 2013, you are required to receive your payments electronically[NEWLINE][BOUNDARY][NEWLINE]user: Is there a toll free number oto call for more information[NEWLINE]agent: YEs there is,. I will be glad to find that for you call ourtoll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office[NEWLINE][BOUNDARY][NEWLINE]user: how long does it take?
user: How do I change direct deposit?[NEWLINE]agent: do you have one set up?[NEWLINE]user: yes.[NEWLINE]agent: Do you want to set up or change the direct deposit of your benefit payment?[NEWLINE]user: yes I do[NEWLINE]agent: We are constantly expandingand improving our online services, including the ability to set up or change your direct depositinformation[NEWLINE][BOUNDARY][NEWLINE]user: Why do I need a bank account?[NEWLINE]agent: You have direct deposit, correct?[NEWLINE]user: yes[NEWLINE]agent: ] As of March 1, 2013,you are required to receive your payments electronically[NEWLINE][BOUNDARY][NEWLINE]user: what is direct deposit?
user: Do I need direct deposit?[NEWLINE]agent: Do you want to set it upo?[NEWLINE]user: No  thank you[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what direct deposit is?[NEWLINE]user: yes.[NEWLINE]agent: Ok good.[NEWLINE]agent: Did you want to set it up?[NEWLINE]user: yes please[NEWLINE]agent: ok you will need to send it from the bank,  a few things will be needed[NEWLINE][BOUNDARY][NEWLINE]user: what will I need?[NEWLINE]agent: For more information regarding switching to an electronic payment if you don t have a bank account, [30] visit Treasury s Go Direct website or call the helpline at 1 - 800 - 333 - 1795[NEWLINE][BOUNDARY][NEWLINE]user: how long does it take to make an account?[NEWLINE]agent: Creating a free my Social Security account takes less than 10 minutes, lets you set up or change your direct deposit and gives you access to many other online services.[NEWLINE]user: I have a credit union what info do I need[NEWLINE]agent: have all of the following information ready when you apply Social Security numb Bank routing transit numbers[NEWLINE][BOUNDARY][NEWLINE]user: Is there more informationI can look into to?
user: I need help with my Social Security and direct deposit[NEWLINE]agent: Do you want help setting up direct deposit of your benefit payments?[NEWLINE]user: no sir[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want more information about what direct deposit is?[NEWLINE]user: no, I know what it is[NEWLINE][BOUNDARY][NEWLINE]agent: Okay, would you like more information about direct deposit and your Social Security benefits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: What other questions do you have?[NEWLINE]user: no questions, just need more info[NEWLINE][BOUNDARY][NEWLINE]user: can I just create an account and log in for more info?[NEWLINE]agent: Yes. We are constantly expanding and improving our online services, including the ability to set up or change your direct deposit information.If you already receive Social Security or Supplemental Security Income SSI benefits and you have a bank account, just log in to your my Social Security account  and  you can make changes.[NEWLINE]user: but what if I don't have one of those?
user: Is direct depositied offered?[NEWLINE]agent: do you need to set up or change direct deposit?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what direct deposit is?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like more information?[NEWLINE]user: no thank you[NEWLINE][BOUNDARY][NEWLINE]agent: Do you still have questions?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: can I change direct deposti?
user: Who all in my home will get benefits?[NEWLINE]agent: If you, or a family member, receive Social Security or Supplemental Security Income SSI[NEWLINE]agent: Do you, or a family member, receive Social Security or Supplemental Security Income SSI[NEWLINE]user: yes I do,[NEWLINE]agent: Did a spouse die?[NEWLINE]user: yes does that mean I need to apply for different benefits?[NEWLINE]user: For a complete list  please select the publication below that applies to the type of benefits you receive.[NEWLINE]agent:  please select the publication below that applies to the type of benefits you receive[NEWLINE]user: What if you are not married and under 18[NEWLINE]agent:  you may be eligible for child benefits based on your parent s work[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to contact social security?
user: Who can get benefits?[NEWLINE]agent:  Our mission is to deliver Social Security services that meet the changing needs of the public.s  It 's not unusual for a benefit recipient 's circumstances to change after they apply or became eligible for benefits[NEWLINE]agent: Do members get benefits already?[NEWLINE]user: no[NEWLINE]agent: Is your spouse or ex deceased?[NEWLINE]user: yes[NEWLINE]agent:  you may become eligible for a higher Social Security benefit To find out if you, or a family member, might be eligible for a benefit based on another person s work, or a higher benefit based on your own work[NEWLINE]user: what if I served in the military?[NEWLINE]agent:  you may be eligible for benefits through the Veterans Administration[NEWLINE][BOUNDARY][NEWLINE]user: IS there a number to call?[NEWLINE]agent: Yes there is you may call our TTY number, 1 - 800 - 325 - 0778[NEWLINE][BOUNDARY][NEWLINE]user: How do  i determine if I get it from someone elses work?
user: How do I know if I'm eligible for increased benefits?[NEWLINE]agent: Your benefits may change due to changes that arise in your life.[NEWLINE]agent: Do you or a family member receive SSI?[NEWLINE]user: Yes, I do.[NEWLINE]agent: In this case, certain changes in your life could affect the eligibility for an increase in your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have a TTY number I can call for more information?[NEWLINE]agent: Yes, our TTY number is 1-800-325-0778.[NEWLINE][BOUNDARY][NEWLINE]user: What life events could affect my benefits?[NEWLINE]agent: There are many life events that could affect the amount you receive in benefits, such as a failure to report a change could result in an overpayment for you.[NEWLINE]user: What if my spouse dies?[NEWLINE]agent: In the event that your spouse dies, you could be eligible for a higher survivor benefit based on his work.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any other sources of information besides the website?
user: Who in my family are eligible for increased benefits?[NEWLINE]agent: Hello, I  will be glad to help you with that. If you have a spouse that passed, you may be eligible[NEWLINE]agent: I am sorry I have to ask this. Does that apply to you?[NEWLINE]user: oh it is okay. YEs I lost a spouse[NEWLINE]agent: Sorry to hear that. Then you may be eligible[NEWLINE]user: Thank you. Is there a list I can look at?[NEWLINE]agent: yes please select the publication below that applies to the type of benefits you receive[NEWLINE]user: What is the age to get it?[NEWLINE]agent: It is 65[NEWLINE]user: Will it ever increase[NEWLINE]agent:  If your spouse or ex - spouse has died  you may be eligible for a higher survivor benefit based on his or her work[NEWLINE]user: I worked for 11 years and am of age will i qualify?
user: What requirements do I need to get an increase?[NEWLINE]agent:  if your spouse or ex - spouse dies, you may become eligible for a higher Social Security benefit.[NEWLINE]agent: Excuse me for being so personal, does this apply to you?[NEWLINE]user: Yes[NEWLINE]agent: My condolences. you may become eligible for a higher Social Security benefit[NEWLINE]user: Does it change at anytime?[NEWLINE]agent: It 's not unusual for a benefit recipient 's circumstances to change after they apply or became eligible for benefits[NEWLINE]user: If my spouse dies, how does that work?[NEWLINE]agent: if your spouse or ex - spouse dies,you may become eligible for a higher Social Security benefit[NEWLINE]user: What if you are of age will i get them?[NEWLINE]agent: yes youwill[NEWLINE]user: Is there a list of the events I need to report?[NEWLINE]agent:  For a complete list,  please select the publication below that applies to the type of benefits you receive  NOTE :Failure to report a change may result in an overpayment[NEWLINE]user: what if I served in army?
user: Can my family members be eligible for increased benefits?[NEWLINE]agent: Our mission is to help those family members get Social Security services that meet their changing needs.[NEWLINE]agent: Does you or your family member receive Social Security or SSI?[NEWLINE]user: Yes, me and my family get these services.[NEWLINE]agent: Certain life changes may affect eligibility for an increase in your federal benefits and you may become eligible for a higher Social Security benefit.[NEWLINE]user: What do I need to know about my Social Security Benefits for ages 11-18.[NEWLINE]agent: You can find the information on our website.[NEWLINE]user: Can I get higher retirement benefits based on my work?[NEWLINE]agent: Yes you may be eligible for higher retirement benefits based on your own work.[NEWLINE]user: So it depends on what I have earned at work?[NEWLINE]agent: Yes, your higher retirement benefits depend upon what you have worked.[NEWLINE]user: what if I have worked?
user: I have a family, are they eligible if I get benefits?[NEWLINE]agent: Hello. Hope you are well. It is possible that other members of the family may get benefits.[NEWLINE]agent: Sorry to get so personal, but did your spouse pass?[NEWLINE]user: no[NEWLINE]agent: DO you have an ex spouse that has passed?[NEWLINE]user: No.[NEWLINE]user: my daughter helps me does she get poaid?[NEWLINE]agent:  If your child had enough work credits and was providing at least half of your support, you may be eligible for a higher parent 's benefit based on his or her work[NEWLINE][BOUNDARY][NEWLINE]user: How do I contact social security?[NEWLINE]agent:  Our website is a valuable resource for information about all of Social Security 's programs[NEWLINE]user: you can call us toll - free at 1 - 800 - 772 - 1213.  We treat all calls confidentially[NEWLINE]agent: you can call us toll - free at 1 - 800 - 772 - 1213.   [54] We treat all calls confidentially[NEWLINE][BOUNDARY][NEWLINE]user: I am 65 so I am guaranteed to be eligible?
user: Id like to find out if my family and myself are eligible for increase benefits?[NEWLINE]agent: We can do that  Our mission is to deliver Social Security services that meet the changing needs of the public[NEWLINE]agent: Do you or a family menber eceive Social Security or Supplemental Security Income SSI?[NEWLINE]user: not a family member just myself[NEWLINE]agent: Is you spouse or ex spouse still alive?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: Where can I contact social security?[NEWLINE]agent: Please contact social security you can call us toll - free at 1 - 800 - 772 - 1213 or online at our website[NEWLINE][BOUNDARY][NEWLINE]user: May I be eligible for a higher survivor  benefit  based on his or her work?[NEWLINE]agent: The death of an ex - spouse may allow you to be eligible for a higher survivor benefit even if you are already receiving a survivor benefit on another spouse[NEWLINE]user: Where can I find out about increased benefits?[NEWLINE]agent: see the information about benefits on the Social Security website[NEWLINE]user: My benefits have changed after I applied what do I do?
user: Can I still work?[NEWLINE]agent:  At this step,s [75] we decide if your medical impairment prevents you from performing any of your past work[NEWLINE]agent: Does that answer your question?[NEWLINE]user: yes thank you[NEWLINE]agent: okay thank you[NEWLINE][BOUNDARY][NEWLINE]user: Are there any special situations?[NEWLINE]agent: Most people who receive disability benefits are workers who qualify on their own records and meet the work and disability requirements we have just described[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find that information[NEWLINE]agent: You can find that information on the SSI website[NEWLINE][BOUNDARY][NEWLINE]user: What if the adult child is already receiving SSI benefits or disability benefits on his or her own record?[NEWLINE]agent:  An adult child already receiving SSI benefits or disability benefits on his or her own record should still check to see if benefits may be payable on a parent 's earnings record[NEWLINE][BOUNDARY][NEWLINE]user: I am blind does that make a difference?
user: How do you decide if I am working if I am disabled?[NEWLINE]agent: if you are working in 2019 and your earnings average more than $1,220 a month you are not disabled.[NEWLINE]user: Yes, I make more than $1,220 a month.[NEWLINE]agent: Then you are generally not considered disabled because you can still make $1,220 a month.[NEWLINE][BOUNDARY][NEWLINE]user: If I make $5,440 for the year do i earn my four credits?[NEWLINE]agent: Yes, you have earned our four credits when you make $5,440 for the year.[NEWLINE][BOUNDARY][NEWLINE]user: What publications are there for me to look at?[NEWLINE]agent: You can read Disability Benefits, Disability Starter Kits, and If You Are Blind or Have Low Vision How We Can Help.[NEWLINE][BOUNDARY][NEWLINE]user: What are some special situations?[NEWLINE]agent: Most people who receive disability benefits are workers who qualify on their own records and meet the work and disability requirements we have described.  However there are special situations you may not know about.[NEWLINE][BOUNDARY][NEWLINE]user: What happens when adults are disabled before age 22?
user: How do i qualif?[NEWLINE]agent: Are you working?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: I do have low vision though[NEWLINE]agent: Ok no problem, we can help with that.[NEWLINE]user: Do I have to proof it or meet certain criteria[NEWLINE]agent:  If you do not meet the legal definition of blindness,  you may still qualify for disability benefits if your vision problems alone or combined with other health problems prevent you from working[NEWLINE][BOUNDARY][NEWLINE]user: can I do other type of work?[NEWLINE]agent:  If you can t do the work you did in the past, we look to see if there is other work you could do despite your impairment[NEWLINE][BOUNDARY][NEWLINE]user: are there any other stipulations?[NEWLINE]agent: there are some situations you may not know about  If You 're Blind Or Have Low Vision - How We Can Help If You Are The Worker 's Widow Or Widower  Benefits For A Disabled Child   Benefits for Wounded Warriors & Veterans[NEWLINE][BOUNDARY][NEWLINE]user: What are the rules for visually impaired person?
user: DO I need to work in jobs covered by paypal[NEWLINE]agent: we decide if your medical impairment prevents you from performing any of your past work[NEWLINE]agent: If it doeswe proceed to Step 5[NEWLINE]user: Ca you did work you did in the past?[NEWLINE][BOUNDARY][NEWLINE]user: If a child is age 18 or older,we will evaluate his or her disability the same way we would evaluate the disability for any adult[NEWLINE]agent: Does that sound good?[NEWLINE][BOUNDARY][NEWLINE]user:  we ll decide that you don t have a qualifying disability and your claim will be denied[NEWLINE]agent:  we ll decide that you don t have a qualifying disability and your claim will be denied[NEWLINE][BOUNDARY][NEWLINE]user: What if the adult child is already receiving SSI benefits or disability benefits on his or her own record?[NEWLINE]agent: An adult child already receiving SSI benefits or disability benefits on his or her own record should still check to see if benefits may be payable on a parent 's earnings record[NEWLINE][BOUNDARY][NEWLINE]user: can you do any other type of work[NEWLINE]agent:  If you can t do the work you did in the past, [81] we look to see if there is other work you could do despite your impairment.[NEWLINE]user: If you can do other work, [86] we ll decide that you don t have a qualifying disability and your claim will be denied[NEWLINE]agent: If you can do other work, [86] we ll decide that you don t have a qualifying disability and your claim will be denied[NEWLINE][BOUNDARY][NEWLINE]user: What exactly do you mean by disability?
user: How much should a person have worked before their disability to qualify for the benefits?[NEWLINE]agent: If they meet Social Security's definition of disability they also must have worked long enough under Social Security to qualify for disability benefits.[NEWLINE]agent: Do you know what's the amount needed to get the 4 credits per year?[NEWLINE]user: I don't[NEWLINE][BOUNDARY][NEWLINE]user: If an adult child is already receiving SSI benefits or disability benefits on his own record how would that affect the possibility of receiving benefits from their parents records?[NEWLINE]agent: They should check if they can get benefits payable on their parent's earning record to see if they can get higher benefits and if they are entitled to receive Medicare.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a child under the age of 18 with a disability?[NEWLINE]agent: In that case, we don't need to consider the child's disability when deciding if he or she qualifies for benefits as your dependent.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any special situation in which a person can receive disability benefits?[NEWLINE]agent: Yes, there are situations other than the typical worker that qualify for the benefits on their own accord.[NEWLINE][BOUNDARY][NEWLINE]user: About qualifying for the benefit. What if my medical condition is severe and keeps me from doing basic work-related activities?
user: How do you decide if an adult child is disabled for SSDI benefits?[NEWLINE]agent: If a child is age 18 or older[NEWLINE]user: Yes they are[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the adult child get married/[NEWLINE]agent: Has  he or she receivesd benefits as an adult disabled since childhood[NEWLINE]user: yes[NEWLINE]agent: the benefits generally end if he or she gets married[NEWLINE][BOUNDARY][NEWLINE]user: What about if they have been receiving SSI on their own record? Is there other options?[NEWLINE]agent: benefits may be payable on a parent 's earnings record. Higher benefits might be payable and entitlement to Medicare may be possible[NEWLINE][BOUNDARY][NEWLINE]user: How do you evaluated this?[NEWLINE]agent: We evaluate his or her disability the same way we would evaluate the disability for any adult[NEWLINE][BOUNDARY][NEWLINE]user: How can I find out some more related information?
user: Is there anything I should know as someone with a blindness disability?[NEWLINE]agent: Yes, we consider a person to be legally blind if their vision can't be corrected to better than 20/200 in their better eye or if their visual field is 20 degrees or less, even with a corrective lens.[NEWLINE]user: So, what if I don't meet the lagal definition of blindness?[NEWLINE]agent: You could still qualify for disability benefits if your visual problems alone or combined with other health conditions prevents you from working.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, now I'd like to know how do social security decides if an adult child is disabled and can get disability benefits?[NEWLINE]agent: Is the child 18 years old or older?[NEWLINE]user: yes, of course.[NEWLINE]agent: Their disability is evaluated the same way we would evaluate the disability for any adult. We send the application to the Disability Determination Services in your state and they complete the disability decision for us.[NEWLINE][BOUNDARY][NEWLINE]user: What if the adult child is already receiving disability benefits in his own record?[NEWLINE]agent: He still should check if he can get benefits on his parent's record. Higher benefits might be payable and he could be entitled to receive Medicare.[NEWLINE][BOUNDARY][NEWLINE]user: In what is based on the benefits I get from Social Security?
user: Can you help me with benefits planner that deals with retirement?[NEWLINE]agent: Do you know that benefits are based on your year of birth?[NEWLINE]user: Yes, I knew benefits are based on my year of birth.[NEWLINE]agent: Full retirement age is the age at which a person may first become entitled to full or unreduced retirement benefits.[NEWLINE]user: Does it matter how early or late I get my retirement benefits?[NEWLINE]agent: No matter what your full retirement age is you may start receiving your benefits as early as age 62 or as late as age 70.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I delay my benefits until after full retirement age?[NEWLINE]agent: If you wait to delay benefits until after full retirement age you may be eligible for delayed retirement credits that would increase your monthly benefit, which is something to consider.[NEWLINE]user: What are some of the pros and cons to taking your benefits before full retirement age?[NEWLINE]agent: The pros of collecting your benefits before full retirement age are that you collect your benefits for a longer period of time.  The cons are that your benefit will be reduced.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I start benefits early?
user: how do I begin[NEWLINE]agent: Full retirement age is the age at which a person may first become entitled to full or unreduced retirement benefits.[NEWLINE]user: Do they go by year of birth?[NEWLINE]agent: you may start receiving benefits as early as age 62 or as late as age 70[NEWLINE][BOUNDARY][NEWLINE]user: what are the pros of it?[NEWLINE]agent: The advantage is that you collect benefits for a longer period of time[NEWLINE]user: Can I delay them until after retirement?[NEWLINE]agent:  if you delay your benefits until after full retirement age, you may be eligible for delayed retirement credits that would increase your monthly benefit ;[NEWLINE][BOUNDARY][NEWLINE]user: what is normal retirement age?[NEWLINE]agent: you may start receiving benefits as early as age 62 or as late as age 70[NEWLINE][BOUNDARY][NEWLINE]user: Can I be eligible for delayed benefits?[NEWLINE]agent:  you may be eligible for delayed retirement credits that would increase your monthly benefit[NEWLINE][BOUNDARY][NEWLINE]user: can the benefits start early?