elplaguister/DTS_session_datasets huggingface dataset:
user: Hello there, I'm here to learn more about school aid offers.[NEWLINE]agent: Have you applied to several schools then?[NEWLINE]user: Yes, I have.[NEWLINE]agent: In that case be sure to compare aid offers to see which school will be the most affordable.[NEWLINE]user: I'll do that, thank you. What if I received an aid offer from a school and it changed at a later point?[NEWLINE]agent: This could happen for a variety of reasons, such as if you indicated that you plan to live on campus when you submitted your FAFSA form but then later decided to live off campus.[NEWLINE][BOUNDARY][NEWLINE]user: Another query about the financial assistance available to students. Is it possible to submit a written request for assistance?[NEWLINE]agent: follow the steps and send the information by mail[NEWLINE][BOUNDARY][NEWLINE]user: Report the types of loans they offer?[NEWLINE]agent: At school they must manage that information[NEWLINE][BOUNDARY][NEWLINE]user: Que oficinas puedo recurrir para buscar la informacion?
user: Hi, could you please explain what an award letter is?[NEWLINE]agent: An award letter tells you what financial aid  you can receive at a particular college or career school. Have you applied for aid at a college?[NEWLINE]user: Yes I have applied to several career schools.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I have an aid offer but am having difficulty figuring out the net price for the school where can I get  help?[NEWLINE]agent: You can get help with this by contacting the financial aid office at the school. Remember it is important to understand what is being offered. For example is it a loan or is it a grant.[NEWLINE][BOUNDARY][NEWLINE]user: Financial aid is another concern I have. if your financial assistance will be distributed by my university rather than the US Department of Education?[NEWLINE]agent: Find out when your school will pay your aid and the period covered by each payment[NEWLINE][BOUNDARY][NEWLINE]user: I also need to find out the price. What if the aid is not enough and I have to take out a loan to pay for schooling?[NEWLINE]agent: If you have to take out a loan you should pay special attention to the terms and conditions of private loans so that you understand what your obligations would be. You should read up about federal versus private loans.[NEWLINE][BOUNDARY][NEWLINE]user: very well. now for those involved in chemical and biological testing. I have questions or need help getting medical care[NEWLINE]agent: Any money left over will be paid out to you directly within 14 days unless you authorize the school to keep the money to pay for future institutional charges[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out the cats that I will have knows somewhere where I can get better prices. What is meant by the net costs of schooling?[NEWLINE]agent: The net cost is the amount you will have to pay out of your pocket by way of loans or using your earnings from work.[NEWLINE]user: What should I do if the college does not list the cost of attendance on the aid offer?
user: What is a school aid offer?[NEWLINE]agent: Have you applied to several schools?[NEWLINE]user: No I have not yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need to take a larger amount in private loans than at another?[NEWLINE]agent: You should pay extra attention to the terms and conditions on private loans so you will understand what obligations you would have and also read about federal versus private loans.[NEWLINE][BOUNDARY][NEWLINE]user: I also need to know about Work-Study.  How is is paid?  Is direct deposit to my account an option?[NEWLINE]agent: Yes, they can send your payments directly to your bank account[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any information on where can I know the details if the school's financial aid package does not include the cost of attendance in their student aid?[NEWLINE]agent: Ask the financial aid office for the amount and make sure it includes amounts you will pay to the school directly such as tuition and fees.[NEWLINE][BOUNDARY][NEWLINE]user: there is something else about the types of loans. What Makes Federal Loans Better Than Private Loans?[NEWLINE]agent: Federal loans offer a fixed interest rate and income-driven repayment plans not offered by private loans.  Private loans are given out by banks which set their own terms.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about the aid coverage of the schools? Will transportation fees be included?[NEWLINE]agent: You should also ask them about transportation fees because sometimes they are included.[NEWLINE]user: Are there steps to figuring out net price?
user: I have some questions about financial aid for students. Can you answer them, please?[NEWLINE]agent: Of course. Have you applied to several schools?[NEWLINE]user: No, at least not yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: What if I listed a school on my application for student aid?[NEWLINE]agent: Then you might get a tentative aid offer from a school and then find that it changes later.[NEWLINE][BOUNDARY][NEWLINE]user: about reducing the risk of identity theft, to avoid these thefts, do I even have to be careful with my roommates?[NEWLINE]agent: Yes, especially if you have roommates.[NEWLINE][BOUNDARY][NEWLINE]user: Who can I contact if I have any questions or don't understand  on what's included in the student aid offer?[NEWLINE]agent: Simply contact the financial aid office at the school. They re there to help! It's important to understand what you're being offered e.g., which items in the offer are grants and which are loans.[NEWLINE][BOUNDARY][NEWLINE]user: On a somewhat related note, I'm sure you're familiar with grants and student loans, so what can you tell me about them?[NEWLINE]agent: Your school will give you your grant or loan money in at least two payments called disbursements. In most cases, your school must give you your grant or loan money at least once per term semester, trimester, or quarter.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding the Net Cost What else does my assistance include?[NEWLINE]agent: Your aid offer might include student loans, so it's important for you to compare the amount of debt you would be taking on at the schools you are considering.[NEWLINE]user: Interesting. And what should I do if I need to take out a larger amount in private loans at one school than at another?
user: I need help understanding school aid offers.[NEWLINE]agent: I can assist you with this. Have you applied to multiple schools?[NEWLINE]user: No, my son has.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do we figure out the net price for each school he has applied to?[NEWLINE]agent: I can help you with that. Finding out the net price for each school helps you figure out which one will be the most affordable for your son.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Do you know which school can be in better quality-price terms? And what should I do before my first TEACH loan or scholarship?[NEWLINE]agent: complete the advice[NEWLINE][BOUNDARY][NEWLINE]user: Okay, I'd also want to find out about TEACH Grant. What if the school he applied to, doesn't list the cost of attendance on his aid offer?[NEWLINE]agent: He can ask the financial aid office for this information. Be sure that it includes the amount he will pay to the school directly like tuition and fees, and other costs(living expenses, supplies, and transportation).[NEWLINE]user: Is there a specific financial plan in place at the school for students who are enrolled?[NEWLINE]agent: Yes, a lot of schools have tuition payment plans, these are monthly interest-free payments towards tuition. These plans can help in reducing the amount of borrowing you need. The financial aid office in your school will have more details[NEWLINE]user: Can you tell me on who I can contact if I want to know the details regarding my son's financial aid?[NEWLINE]agent: Your son's financial aid office at his school can help you with this.[NEWLINE]user: What if he needs to take out larger amounts of private loans at one school over another?
user: Hello, I would like to know what financial aid I can receive at a particular university or vocational school.[NEWLINE]agent: have you applied to various schools?[NEWLINE]user: yes[NEWLINE]agent: Be sure to compare the help offers to see which school will be the most affordable.[NEWLINE]user: and could they change the school?[NEWLINE]agent: Yes You may receive a provisional aid offer from a school and then find out that it changes later.[NEWLINE][BOUNDARY][NEWLINE]user: What if I my living expenses are not as high as has been estimated by my school, can I turn down the other loans that has been offered to me?[NEWLINE]agent: You are entitled to turn down any loan that is provided or even to request a lower amount of borrowing. Your school will be able to help you with this query, should it arise[NEWLINE][BOUNDARY][NEWLINE]user: Do schools have specific financial plans in place for students that re attending the school?[NEWLINE]agent: Yes, a lot of schools have tuition payment plans, these are monthly interest-free payments towards tuition. These plans can help in reducing the amount of borrowing you need. The financial aid office in your school will have more details[NEWLINE][BOUNDARY][NEWLINE]user: How do I let my school know what type of financial aid I will be accepting?
user: Hello, I would like to know what a school aid offer is[NEWLINE]agent: have you applied to various schools?[NEWLINE]user: yes[NEWLINE]agent: if so be sure to compare the help offers to see which school will be the most affordable.[NEWLINE]user: and could it happen that you receive an offer of provisional help from a school and then find out what changes later?[NEWLINE]agent: Yes, this could happen for a variety of reasons, such as if you indicated that you plan to live on campus when you submitted your FAFSA but then decided to live off campus or if you are selected for verification.[NEWLINE]user: Good to know. Another thingA c h l.Btw, for XXXX. and the aid can vary?[NEWLINE]agent: Because your financial aid package is created for you and is based on the cost of attending a particular school, your aid amounts will vary from school to school.[NEWLINE][BOUNDARY][NEWLINE]user: What do you recommend to learn more about this?[NEWLINE]agent: If you want a long answer, read on! This way you will understand all your concerns[NEWLINE][BOUNDARY][NEWLINE]user: What if my COA is $ 16,000 and you have been awarded a total of $ 4,000 in need-based aid and private scholarships?
user: I got an award letter, now what[NEWLINE]agent: Have you applied to several schools?[NEWLINE]user: just one[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: where can I go for help with my aid offer?[NEWLINE]agent: You can contact the financial aid office at the school. It is important that you understand what you're being offered.[NEWLINE][BOUNDARY][NEWLINE]user: Would you like to ask a question about obtaining financial aid funds for course materials from the school, can the school make more significant savings when it comes to obtaining these materials?[NEWLINE]agent: Your options for course material formats will vary by school, instructor, and course, so learning what your options are and knowing about any cost-reduction initiatives your school may have can result in significant savings.[NEWLINE][BOUNDARY][NEWLINE]user: How can I calculate the costs of attendance for my program?[NEWLINE]agent: You can find the cost of attendance for your program on the aid offer[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to hear about the financial assistance available to students. What shall I do if I'm offered paper aid?[NEWLINE]agent: You most likely will have to sign it and mail it back to the school.[NEWLINE][BOUNDARY][NEWLINE]user: What will I do if I need more assistance, such as a loan to cover expenses?[NEWLINE]agent: If you need to do that you should pay special attention to the terms and conditions of the private loans so you understand what your obligations would be[NEWLINE][BOUNDARY][NEWLINE]user: can my aid offer change later on?
user: Can I get a discharge of my student loan?[NEWLINE]agent: You could if you are eligible due to an unpaid refund by your school after you withdraw from school.[NEWLINE]agent:  Did you withdraw from school after receiving a direct federal loan or an FFEL Program loan?[NEWLINE]user: I did, yes.[NEWLINE]agent: Then your school may have been required under federal regulations to return some or all of the loan money to your servicer, if they didn't then you may be eligible for a discharge of your loan.[NEWLINE][BOUNDARY][NEWLINE]user: I secured multiple loans for various programs of study at the same school,  is it likely that any of the loans will be forgiven even if I was unable to complete any of the programs or transfer credits before the school closed?[NEWLINE]agent: The only loans eligible for discharge are the ones for the program you didn't get to complete because of the school closure; not the ones you decided not to complete on your own and moved to another program.[NEWLINE][BOUNDARY][NEWLINE]user: How much of the loan can be canceled?[NEWLINE]agent: Just the portion that your school failed to return.[NEWLINE][BOUNDARY][NEWLINE]user: How can i identify my loan servicer? do you have information?[NEWLINE]agent: very easy call the FSAIC Federal Student Aid Information Center at 1 - 800 - 433 - 3243.[NEWLINE][BOUNDARY][NEWLINE]user: One other thing I'd like to ask about how much of my loan could be discharged if I'm eligible for an approved federal student loans? Who I can contact regarding this matter?[NEWLINE]agent: Yes, as I said, only the portion of the loan that the school failed to return is eligible for a discharge. You can contact your loan servicer for more information.[NEWLINE][BOUNDARY][NEWLINE]user: So, how can I apply for an unpaid refund discharge? My school it' still operating.[NEWLINE]agent: First, you should contact your school to try and resolve the issue with them before applying for an unpaid refund discharge.[NEWLINE]user: And what could I do in case the school is suddenly closed down?
user: What can I do with my loan if a withdraw from my school?[NEWLINE]agent: You can opt for an unpaid refund discharge if your case is eligible for it.[NEWLINE]agent: Did you withdraw from school after receiving your federal student loan?[NEWLINE]user: No, but I'm thinking about it.[NEWLINE]agent: If you do then do you think your school could fail to return the loan funds to your loan servicer?[NEWLINE]user: I think it could happen, yes.[NEWLINE]agent: In that case, you can be eligible for a discharge of your loan, but only the portion that the school fails to return.[NEWLINE]user: If your school closes while you are enrolled or shortly after you withdraw, you may be eligible for your federal student loan forgiveness, What would I need from this school if I plan to complete my education elsewhere?[NEWLINE]agent: You will need to obtain your academic and financial records if you plan to attend another school.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know about loan transfers. What if my federal student loan was transferred from one servicer to a different one?[NEWLINE]agent: The transfer just means that a new servicer will provide the support you need to repay your loans; but is still owned by ED.[NEWLINE][BOUNDARY][NEWLINE]user: I want to know if you withdrew from school and the school did not make a required return of loan funds to the loan servicer would you might be eligible for a discharge of your federal student loans? And is it possible for parents with a Direct PLUS Loan to get their loan discharged as well?[NEWLINE]agent: The same applies to parents with a Direct PLUS loan. If their child withdraws from school and the school fails to return the parent PLUS loan funds then the portion that it's failed to be returned would be withdrawn from the loan.[NEWLINE]agent: Are you a parent of a student in that situation?[NEWLINE]user:  Well, not me but my parents, yes.
user: Is it possible to be eligible for a discharge if my loan servicer did not make the required return of loan funds to the loan servicer when I withdrew from school?[NEWLINE]agent: Yes, you can learn more about the unpaid refund discharge to see if you qualify or not.[NEWLINE]agent: Did you withdraw from school after receiving a loan made under the William D. Ford Federal Direct Loan Program or Federal Family Education Loan?[NEWLINE]user: Yes, I withdrew after receiving the William D. Ford Federal Direct Loan Program loan.[NEWLINE]agent: Then the school would have been required under federal regulations to return some or all of the loan money to your loan servicer.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have FFEL Program loans that are not owned by ED? What should I do?[NEWLINE]agent: Then you would need to contact your servicer for details about repayment options and tools.[NEWLINE][BOUNDARY][NEWLINE]user: So what if I withdrew from school and the school didn't required for a return of loan funds to the loan servicer. May I be eligible for a discharge of my federal student loans?. Can the whole sum be discharged?[NEWLINE]agent: The discharge would be for the portion of the loan that the school did not return.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to inquire about the automatic Closed School Discharge. What if I meet the criteria for a closed school discharge and wish to have my loans discharged?[NEWLINE]agent: Then you should contact your loan servicer about applying for a closed school discharge now instead of waiting for three years to receive an automatic closed school discharge.[NEWLINE][BOUNDARY][NEWLINE]user: ok, another question, how can I request the cancellation of the unpaid refund if the school is open?[NEWLINE]agent: You should be able to contact the school and attempt to resolve the problem with them before applying for an unpaid refund.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am parent who received a Direct PLUS Loan to help pay for my child's education, will my loan be discharged due to unpaid refund?[NEWLINE]agent: Actually, yes, the amount the school should have returned will be discharged.[NEWLINE]user: What will happen if my child withdrew from school but the school never made a return of the parent PLUS loan funds?
user: I need info on a loan for a school I dropped out of[NEWLINE]agent: Okay, we can help you learn more about the unpaid refund discharge to see whether you might qualify[NEWLINE]agent: Did you withdraw from school after receiving a loan made under the William D. Ford Federal Direct Loan Direct Loan Program or Federal Family Education Loan  Program?[NEWLINE]user: yes[NEWLINE]agent: The school may have been required under federal regulations to return some or all of the loan money to your loan servicer[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about the contact information. What if I have loans from the FFEL Program that aren't owned by ED?[NEWLINE]agent: Then you would need to contact your servicer for details about repayment options and tools.[NEWLINE][BOUNDARY][NEWLINE]user: What if the school did not return the loan funds as required after withdrawing?[NEWLINE]agent: You could be eligible for a discharge of the portion of your loan that the school failed to return[NEWLINE]user: I'd like to know more about federal student loan.[NEWLINE]agent: It s important for you to obtain your academic and financial aid records if your school closes since you might need those records if you plan to attend another school or want your student loans discharged. And what will I require to begin?[NEWLINE][BOUNDARY][NEWLINE]user: I got it. Another question I have about unpaid refund.... What do I do to see about that discharge for the loan?[NEWLINE]agent: You will need to complete the Loan Discharge Application: Unpaid Refund,  and send the completed form to your loan servicer[NEWLINE][BOUNDARY][NEWLINE]user: is the discharge the same if you are the parent and you got the loan?[NEWLINE]agent: Yes,  the amount of the loan that the school should have returned will be discharged. You can contact your loan servicer for more information.[NEWLINE][BOUNDARY][NEWLINE]user: can I just go to the school and ask for the loan back?
user: Hello, I need help, I recently left school and the school did not make the required repayment of the loan funds, how do I do?[NEWLINE]agent: First, it's important that you get more information about the unpaid rebate registration to see if you can qualify.[NEWLINE]agent: dropped out of school after receiving a loan from the Loan Program?[NEWLINE]user: Right[NEWLINE]agent: in that case the school may have been required by federal regulations to return some or all of the loan money to your loan servicer.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this - by federal regulations. and can they transfer it to other administrators?[NEWLINE]agent: If we transfer your federal student loans from one administrator to another administrator, your loans will remain the property of ED. Transferring to another servicer simply means that a new servicer will provide the support you need to fully repay your loans[NEWLINE][BOUNDARY][NEWLINE]user: Are you aware of the federal student loan discharge? Is it possible that I'm eligible?[NEWLINE]agent: Of course you may be eligible for a discharge of the part of your loan that the school was unable to repay.[NEWLINE][BOUNDARY][NEWLINE]user: What if I enrolled in program A, but did not decide to continue and continued with program B, but did not finish it either? Are the loans for those programs canceled?[NEWLINE]agent: If you were also unable to complete Program B because the school closed, only loans you received for Program B could potentially be discharged.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to ask another question, if i am a parent who has received a PLUS loan from the Direct Loan Program to help pay for my child's education, could my loan be canceled due to an unpaid refund?[NEWLINE]agent: Yes, the loan amount that the school should have repaid will be canceled. Contact your loan servicer for more information.[NEWLINE]user: Is that only in cases where the child dropped out of school but the school did not make the required repayment of the parent's PLUS loan funds?[NEWLINE]agent: that is correct, the loan amount that the school should have repaid will be canceled.[NEWLINE][BOUNDARY][NEWLINE]user: ok, so i want to request the download of the refund without paying, what do i do?
user: I need to know if I'm eligible for a discharge of my federal student loans.[NEWLINE]agent: I'll be happy to help you find out if you qualify for the unpaid refund discharge.[NEWLINE]user: Thank you. I've withdrawn from school and I received my loan under the FFEL Program. Do I qualify?[NEWLINE]agent: In this case, your school may be required to return part or all of your loan money to the loan servicer.[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Anything else. Is it true that my parent PLUS loan will be forgiven if my qualification is falsified?[NEWLINE]agent: Have you evidence that the school in question falsely certified your son/daughter's ability to benefit from its training?[NEWLINE]user: No, I don't have evidence at this point[NEWLINE]agent: Is it the case that the student in question had a disqualifying status at the time that the school certified your eligibility to receive the parent PLUS loan?[NEWLINE]user: Yes, this is the case actually[NEWLINE]agent: null[NEWLINE][BOUNDARY][NEWLINE]user: If I have a strong suspicion that a loan was made in my name as a result of identity theft, who do I contact?