elplaguister/DTS_session_datasets huggingface dataset:
user: Can you help me with the process for course refund or cancellation?[NEWLINE]agent: Did you sponsor tell you they cannot conduct the course?[NEWLINE]user: Yes, my sponsor said they cannot complete the course.[NEWLINE]agent: In that case they must give you the option to receive a full refund of the course fees or your sponsor will reschedule it with you if you want to.[NEWLINE][BOUNDARY][NEWLINE]user: How do you know for sure if the person who registered with the course is the one who actually takes the course online?[NEWLINE]agent: Each sponsor has methods they use to make sure the right person is taking the course and if a person is found to defraud the system they can be prosecuted.[NEWLINE]agent: do you happen to have a New York State DMV ID Number?[NEWLINE]user: Yes, I have a New York State DMV ID Number.[NEWLINE]agent: That is good you have the New York State DMV ID number because otherwise you would not be able to show completion on your license record.[NEWLINE][BOUNDARY][NEWLINE]user: What personal info is needed to take a course?[NEWLINE]agent: The personal info they use is DMV ID number client ID Number from your NY State driver license, date of birth.[NEWLINE][BOUNDARY][NEWLINE]user: Could a person go to jail if they try to defraud the system?
user: what happens if my online PIRP didn't happen?[NEWLINE]agent: Was the sponsor unable to hold the course or any part of it?[NEWLINE]user: no, I don't know what really happened just wanted a refund[NEWLINE][BOUNDARY][NEWLINE]user: do all online PIRP classes cost the same?[NEWLINE]agent: The cost is set by the course sponsor and it could vary from one course to another course.[NEWLINE][BOUNDARY][NEWLINE]user: how soon after we finish a class do we get the proof that we took the class?[NEWLINE]agent: The sponsor will mail the course completion certificate to you. Please note, that an email copy of the certificate is not valid and will not be accepted by your insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: can I do the classes through DVD?[NEWLINE]agent: Yes, you will need a DVD player and a television, or a computer that plays DVDs.[NEWLINE][BOUNDARY][NEWLINE]user: are the online PIRPS any different from the on location PIRPS?[NEWLINE]agent: They both have very similar content and information, and both courses include 320 minutes of instruction. The classroom course is given in one daytime session or two evening sessions, you can take the I-PIRP course from home at a convenient time for you.[NEWLINE][BOUNDARY][NEWLINE]user: what kind of tests or quizzes do you get for the online classes and how do you know the real person is doing the exams?
user: What happens if I fail the course?[NEWLINE]agent: Do you meet all the requirements to complete the course or meet the minimum test score?[NEWLINE]user: No, I did not meet the minimum test score.[NEWLINE][BOUNDARY][NEWLINE]user: Does each course sponsor have methods to validate that the person who signed up for the course is actually the person who completes it?[NEWLINE]agent: Each course sponsor has a their way of validating that the person who is registered is the same person who takes the course and each person knows that they will be prosecuted and could get fines and possibly prison time.[NEWLINE]user: what makes it possible that the person who registers for the course is the person who takes the course?[NEWLINE]agent: Each course sponsor has a way of validating that the person who signed up for the course is the person who takes the course.[NEWLINE]agent: Do you have a New York State DMV ID Number from your NY State driver license?[NEWLINE]user: No, I do not have this information at this time.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible for the DMV to send my completion certificate to my automobile insurance company?
user: Hello, I would like to know what kind of equipment and technology do I need to take an I-PIRP course?[NEWLINE]agent: The answer depends on the alternative ADM delivery method of the course. For example, if the course is an Internet course, you must have a computer and an acceptable Internet connection.[NEWLINE]user: if the course is an internet course?[NEWLINE]agent: You must have a computer and an acceptable Internet connection.[NEWLINE][BOUNDARY][NEWLINE]user: Are I-PIRP websites safe?[NEWLINE]agent: Yes The DMV requires sponsors and their delivery agents to provide secure websites that protect the personal information of those taking the courses.[NEWLINE][BOUNDARY][NEWLINE]user: What is done to ensure that the person enrolling in the course is the person taking the course?[NEWLINE]agent: Each course sponsor has different methods to validate that the person who registered for the course is the same person who takes the course. Anyone who attempts to defraud the system or who accepts a certificate of completion of the course and its associated benefits without having personally completed the entire course has committed a crime and may be subject to prosecution, fines, and imprisonment.[NEWLINE]agent: Don't Have a New Yor State DMV Identification Number?[NEWLINE]user: Yes[NEWLINE]agent: ADM course completion cannot be applied to your license registration. You may need to submit the Driver and / or Vehicle Registration Information Request Form PDF MV-15 before attempting to take an ADM course.[NEWLINE][BOUNDARY][NEWLINE]user: and when do they issue the certificates of completion?[NEWLINE]agent: The course sponsor must issue the course completion certificates within 14 business days after the course ends. Some sponsors offer express delivery options at an additional cost.[NEWLINE][BOUNDARY][NEWLINE]user: What if at the end of the course they don't give me the license registration?
user: Hi, what happens if I fail the course? Can I get a refund of the course fee?[NEWLINE]agent: Do you meet the minimum test score requirements?[NEWLINE]user: Yes[NEWLINE]agent: If you do not meet all the requirements to complete the course or do not meet the minimum test score requirements, you cannot receive credit for completing the course and you cannot receive points and insurance reduction for the course.[NEWLINE][BOUNDARY][NEWLINE]user: And what else is there besides the knowledge tests about the course content?[NEWLINE]agent: In addition to the knowledge tests about the course content, there will be questions to help verify your identity and participation in the course.[NEWLINE][BOUNDARY][NEWLINE]user: and the sponsor can't repeat the course for me?[NEWLINE]agent: A sponsor may offer you to retake the same course at no additional cost. The sponsor is not obligated to offer this.[NEWLINE][BOUNDARY][NEWLINE]user: Do I receive points and insurance reduction if I take an I-PIRP course?[NEWLINE]agent: Yes[NEWLINE][BOUNDARY][NEWLINE]user: What is the I-PIRP / ADM program?
user: What is the procedure for course cancellation or refunds?[NEWLINE]agent: Was you sponsor not able to finish the course?[NEWLINE]user: Yes, my sponsor did not finish teaching the course.[NEWLINE]agent: They will have to give you the option to receive a full refund of all course fees or reschedule the course.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any special equipment or technology I need to take an I-PIRP course?[NEWLINE]agent: It depends on the alternate delivery method such as if you need the internet then you would need a computer to finish the course.[NEWLINE]user: What happens if I have an internet course?[NEWLINE]agent: You definitely would need to have a computer and an acceptable connection to the internet.[NEWLINE][BOUNDARY][NEWLINE]user: Will my automobile insurance company receive the completion certificate from the DMV?[NEWLINE]agent: We will send your certificate to you and you must supply the information to your insurance company for reduction benefits.[NEWLINE][BOUNDARY][NEWLINE]user: What personal information do I have to provide to take the course?
user: hello I need information about CDL[NEWLINE]agent: Do you want to know if you will receive a temporary CDL after passing your driving test?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: want to know What is the rate for a CDL?[NEWLINE]user: Yes[NEWLINE]agent: Well all of that depends on the expiration date and class of your current driver's license, and the date you receive your CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to do to get a New York State CDL?[NEWLINE]agent: Very easy, just request your CDL at a DMV office and deliver your CDL out of state.[NEWLINE][BOUNDARY][NEWLINE]user: And in which office should I request it?[NEWLINE]agent: You must request a CDL at a DMV office[NEWLINE][BOUNDARY][NEWLINE]user: ok, and this theme is applied for who?[NEWLINE]agent: It is applied for commercial drivers[NEWLINE][BOUNDARY][NEWLINE]user: and can you tell me when will I get my CDL?
user: how do i get a CDL[NEWLINE]agent: did you pass the driving test?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know what is the rate for a CDL?[NEWLINE]user: yes[NEWLINE]agent: It depends on the expiration date and the class of your current driver license, and the date that you receive your CDL[NEWLINE][BOUNDARY][NEWLINE]user: can you give me temporary CDL details[NEWLINE]agent: Effective May 23, 2014, the New York State DMV will no longer issue a 10-day temporary license document upon successful completion of a Commercial Driver License skills test, in order to comply with the Federal self - certification and medical certification requirements for commercial drivers[NEWLINE][BOUNDARY][NEWLINE]user: If I am a US citizen[NEWLINE]agent: your Commercial Learner Permit CLP or CDL document will have the legend NON - DOMICILED printed on documents issued on it. The TEMPORARY VISITOR and the expiration date of your legal status documentation will continue to be displayed on the CLP and/or CDL document.[NEWLINE][BOUNDARY][NEWLINE]user: If the vehicle I am using for the skills test has an automatic transmission, and this is my first road test
user: how to get a CDL[NEWLINE]agent: Follow these steps to get your first time New York State commercial driver license CDL[NEWLINE][BOUNDARY][NEWLINE]user: how can i have a Class D New York State driver's license[NEWLINE]agent: Get the New York State Commercial Driver 's Manual  CDL-10 online or from a DMV office or call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if they reject my application?[NEWLINE]agent: You must apply for a CDL at a DMV Office[NEWLINE]user: what should i bring to the DMV office[NEWLINE]agent: If you have a Standard and want to change to a REAL ID or Enhanced[NEWLINE]user: it's not my case?[NEWLINE]user: how are the new federal DMV regulations[NEWLINE]agent: Per new federal regulations,  the DMV will check for any open suspensions or revocations you may have in any state.[NEWLINE][BOUNDARY][NEWLINE]user: How can I have a New York State Class E driver's license?
user: I need some information about getting a CDL.[NEWLINE]agent: I'll be happy to help you with that. Does your question pertain to the road test?[NEWLINE]user: No, I already know about that.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what the fees are for obtaining a CDL?[NEWLINE]user: Not exactly.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you interested in learning when you'll get the CDL?[NEWLINE]user: No, I know how that works.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have a CDL that was issued in a different state?[NEWLINE]user: No, I don't have one.[NEWLINE][BOUNDARY][NEWLINE]user: Will there be a written test when I apply for a commercial learner permit?
user: Hello there, I need some advice on scheduling a road test. Maybe you can answer some questions I have.[NEWLINE]agent: Of course. You can use the Road Test Scheduling System. Please note that you can't schedule an appointment for a date that is less than 14 days of being issued a Commercial Learner Permit CLP.[NEWLINE]agent: Have you NOT passed the road test?[NEWLINE]user: No, I passed it. Everything went fine.[NEWLINE]user: What if I hadn't passed the test? What were you getting at?[NEWLINE]agent: In that case you must pay a fee of $ 40.00 before you can schedule another road test. You can pay the fee online with your credit card, or pay the fee at a DMV office.[NEWLINE]user: I've read that the kind of vehicle used at the test defines which restrictions I'm given. What kind of restrictions are there?[NEWLINE]agent: If your road test vehicle has an automatic transmission, and this is your first road test in a commercial motor vehicle CMV, you will be given an E restriction, for example.[NEWLINE][BOUNDARY][NEWLINE]user: I've also heard there is s a driver's manual. Where can I get it?[NEWLINE]agent: You can get the New York State Commercial Driver 's Manual (CDL-10) online or from a DMV office or call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual.[NEWLINE][BOUNDARY][NEWLINE]user: And how I can find out which kind of proofs I can bring to the DMV office?
user: I need information about getting a CDL.[NEWLINE]agent: I can help you with that. Does your question involve what happens after passing the road test?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know what the fee is for getting a CDL?[NEWLINE]user: Yes, I'm aware of the costs.[NEWLINE]agent: Great. The cost of the CDL depends on the expiration date and the class of your current driver license, and the date you receive a CDL.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use a CDL that was issued in another state?[NEWLINE]agent: Will you be needing a New York State issued CDL?[NEWLINE]user: I'm not sure.[NEWLINE]agent: Does your out of state CDL have the HAZMAT endorsement?[NEWLINE]user: Yes, it does.
user: I need to get my CDL.[NEWLINE]agent: I will be happy to help guide you through the steps to getting your CDL.[NEWLINE][BOUNDARY][NEWLINE]user: Thank you. How should I prepare for the road test?[NEWLINE]agent: To prepare for your road test, you should practice first with a supervised driver. This supervised driver must have a driver license that is valid to drive the commercial vehicle that you will be using for practice.[NEWLINE][BOUNDARY][NEWLINE]user: II already have a New Jersey CDL. Will that effect the process in getting a New York CDL?[NEWLINE]agent: Will you be obtaining a New York State CDL?[NEWLINE]user: Yes.[NEWLINE]agent: Okay. The first thing you need to do is apply for a CDL at a DMV office in NY and surrender your out of state CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to bring with me to the DMV when I go?[NEWLINE]agent: Will you be changing your Standard license to a REAL ID?[NEWLINE]user: Yes, I will be.
user: Hello there, I came here looking for more information about a CDL.[NEWLINE]agent: Then you're in the right place. Are you wondering if you get temporary CDL after I pass my road test?[NEWLINE]user: No, I'm aware that I won't get one.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you wondering what the fee for a CDL is?[NEWLINE]user: Yes, I would like to know what it costs.[NEWLINE]agent: It depends on the expiration date and the class of your current driver license, and the date that you receive your CDL.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have a CDL from another state?[NEWLINE]agent: Do you want to get a New York State CDL?[NEWLINE]user: Yes.[NEWLINE]agent: In that case you must apply for your CDL at a DMV office and surrender your out-of-state CDL.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to prove that I live and work in the U.S.?
user: Hello there. How are you doing? I need some help with scheduling my road test. Can you assist me?[NEWLINE]agent: Of course. You can use the Road Test Scheduling System. Please note that you can t schedule an appointment for a date that is less than 14 days of being issued a Commercial Learner Permit CLP.[NEWLINE]user: What if I don't pass the road test? What then?[NEWLINE]agent: Then you must pay a fee of $ 40.00 before you can schedule another road test. You can pay the fee online with your credit card, or pay the fee at a DMV office.[NEWLINE]user: Alright. Let's hope it doesn't come to this. And what restrictions for vehicles are there?[NEWLINE]agent: If the vehicle has an automatic transmission, for example, and this is your first road test in a commercial motor vehicle CMV, you will be given an E restriction.[NEWLINE]user: Oh, I see. And can you tell me more about the new CDL restrictions?[NEWLINE]agent: New CDL restrictions are defined by the Federal Motor Carrier Safety Administration FMCSA are available on our website and may affect CLP holders when taking a Skills Test in a vehicle without full airbrakes and/or a manual transmission.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Anything else I should know?[NEWLINE][BOUNDARY][NEWLINE]agent: Are you wondering if you get a temporary CDL after you pass your road test?[NEWLINE]user: Yes, will I?[NEWLINE]agent: No. Effective May 23, 2014, the New York State DMV will no longer issue a 10-day temporary license document upon successful completion of a Commercial Driver License skills test, in order to comply with the Federal self-certification and medical certification requirements for commercial drivers.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to pass the HazMat test for my NY CDL?
user: Hi, how are you? Do you want information about what I must do to change my driver's license to another state?[NEWLINE]agent: of course, You must change your out-of-state driver license to another state or US territory. US, Federal District, or Canadian Province within 30 days of becoming a New York resident.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any other additional information you can give me?[NEWLINE][BOUNDARY][NEWLINE]agent: You are studying in New York State. and Do you need a New York State driver's license?[NEWLINE]user: Yes[NEWLINE]agent: Students from other states, countries, or nations who attend school in New York State are not normally considered New York State residents, so they do not need to exchange their current driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: okay. And another question to ask at the DMV office?[NEWLINE]agent: of course you will need  pass a vision test at the DMV or bring a full eye test report PDF [2] MV-619 s  turn in your departure - from - state license, unless it is lost or stolen[NEWLINE][BOUNDARY][NEWLINE]user: and when i pass the exam what should i do?[NEWLINE]agent: When you pass your driving test, you must turn in your foreign driver's license to the DMV driving test examiner. The local DMV office will destroy your foreign driver's license after 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: and in which cases can I not change my license?
user: How can I change my out-of-state driver's license[NEWLINE]agent:  You must exchange your - out - state driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a resident of New York[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of DMV[NEWLINE]agent: his transaction can only be processed in person, at a DMV office, see our office locations and hours[NEWLINE][BOUNDARY][NEWLINE]user: How do I do if my children attend school in another state?[NEWLINE]agent:  a judge considers these facts to decide if your intent is to make NYS a " fixed and permanent " residence. According to this law, students from other states or from other nations who attend school in New York State are usually not considered residents of NYS.[NEWLINE][BOUNDARY][NEWLINE]user: I am studying in New York State. Do I need a New York State driver license?[NEWLINE]agent:  Students from other states, countries or nations who attend school in New York State are normally not considered residents of New York State, so they don t need to exchange their current driver license.[NEWLINE][BOUNDARY][NEWLINE]user: there are more details of DMV[NEWLINE]agent: This transaction can only be processed in person, at a DMV office[NEWLINE]agent: Do you want a faster service?[NEWLINE]user: not[NEWLINE]agent: want information for all other counties
user: Yes I would like some information about changing my out of state driver's license.[NEWLINE]agent: Yes we have that information. You must do so within 30 days of becoming a resident of New York.[NEWLINE][BOUNDARY][NEWLINE]user: Am I still considered as living in my new state even though my taxes are paid in another state?[NEWLINE]agent: Technically, if you pay taxes or your children attend school in another state, a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to show my driver's license when I go through this process?[NEWLINE]agent: Yes you do.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm still living in 2 states do I need to change my driver's license?[NEWLINE]agent: No, you do not need to apply for a New York State driver license until you become a New York State resident.[NEWLINE]agent: Would you like to know how to obtain a New York State driver's license?[NEWLINE]user: No, I'm good for now, thanks.[NEWLINE][BOUNDARY][NEWLINE]user: If my daughter becomes a student at a college in New York, does she need a driver's license from there?
user: How do I change my out-of-state driver's license?[NEWLINE]agent:  You must exchange your - out - state driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a resident of New York[NEWLINE][BOUNDARY][NEWLINE]user: If I am a driver from other countries[NEWLINE]agent: You can drive in New York State with a valid driver license from another country. You do not need to apply for a New York State driver license unless you become a New York State resident.[NEWLINE]agent: How do I obtain a New York State driver's license?[NEWLINE]user: yes that's my case[NEWLINE]agent:  you must pass a written test, complete a 5-hour pre-licensing course and pass a road test. See Get a driver license[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a faster service?[NEWLINE]agent: make a reservation online before visiting offices in New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany Counties[NEWLINE]user: can you give me details of At the DMV[NEWLINE]agent: Residents of these counties must pay the Metropolitan Commuter Transportation District MCTD fee $ 10[NEWLINE]user: What is another option for the reservation[NEWLINE]agent: see our office locations and hours[NEWLINE][BOUNDARY][NEWLINE]user: Under what circumstances can I not change my license?
user: I just moved here from another state, so to get a new license, how long do I have?[NEWLINE]agent: You must exchange your driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a  New York state resident.[NEWLINE][BOUNDARY][NEWLINE]user: Are there exceptions to this rule?[NEWLINE][BOUNDARY][NEWLINE]agent: Are you a student studying in New York State?[NEWLINE]user: Yes I am.[NEWLINE]agent: Students from elsewhere are normally not considered residents of New York State, so they don t need to exchange their current driver's license.[NEWLINE][BOUNDARY][NEWLINE]user: If I do end up quitting school here and becoming a resident of NY, what if I go back to Canada and need my original driver's license?[NEWLINE]agent: In that case, when you pass your road test, ask the road test examiner how to make sure that your foreign driver license is not destroyed.[NEWLINE]user: How will I prove that I'm a resident if I still pay taxes in Canada?[NEWLINE]agent: Normally, a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.[NEWLINE]user: I've been here 3 months and I got a ticket the other day. I still use my Ontario driver's license, how does that affect me?[NEWLINE]agent: A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver license or vehicle registration. If you contest thew ticket, the judge will examine your evidence of intent and decides according to the law.[NEWLINE]user: There's no date on my license of when I got it, what do I do?