elplaguister/DTS_session_datasets huggingface dataset:
user: I need to get my kids ready for college so you can help me with that[NEWLINE]agent: Well we have checklists with the steps you can take to help your child’s chances of getting into and being able to afford their school of choice.[NEWLINE]agent: Do you think your kids will need help balancing studying and having fun while in college?[NEWLINE]user: Yes, they like to have their fun and sometimes over do it[NEWLINE]agent: They can practice time management to help them succeed in school.[NEWLINE][BOUNDARY][NEWLINE]user: They're always looking at videos, would you have any videos that talk about school matters?[NEWLINE]agent: Are you kids curious about what college will be like?[NEWLINE]user: No, I think they know from some of their older friends.[NEWLINE]agent: Would you like a playlist of college prep Youtube videos?[NEWLINE]user: yes that would help[NEWLINE][BOUNDARY][NEWLINE]user: Do you have any tips for someone who has started preparing for college a little late?
user: What is a good way to prepare for college?[NEWLINE]agent: There are checklists with steps you can take to help you or your child's chances of getting into and being able to afford the school of your choice.[NEWLINE]agent: Do you know what is good to learn by studying and having fun?[NEWLINE]user: No, not sure about that.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have videos I could look at on YouTube?[NEWLINE]agent: Yes, you can take a look at the videos in our Prepare for College YouTube playlist that is available.[NEWLINE]user: I am curious what college is like what can I do?[NEWLINE]agent: Taking a look at the YouTube playlist will help you.[NEWLINE][BOUNDARY][NEWLINE]user: Are there checklists for parents?[NEWLINE]agent: Yes, we have checklists from elementary through high school for parents, such as how to support your child in their studies, where to set up a college savings account, and when to apply for financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: Is there an 11th Grade checklist?
user: I would like to know what would help prepare for college someday?[NEWLINE]agent: There are checklists we provide with steps you can take to help you or your child's chances of someday getting into the college you want to.[NEWLINE]agent: Do you realize what balancing studying and having fun can help with?[NEWLINE]user: Yes, I understand the concept.[NEWLINE]agent: Then you all ready know that it teaches time management skills.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am getting a late start with preparing for college?[NEWLINE]agent: There are last-minute checklists that are for someone who has been accepted at college and is starting soon but has not yet applied for financial aid.[NEWLINE]user: Is there a 9th grade checklist available?[NEWLINE]agent: Yes, a 9th grade checklist is available at this time.[NEWLINE][BOUNDARY][NEWLINE]user: Will the checklist help with websites to explore?[NEWLINE]agent: Yes, our checklists make suggestions on many websites to explore as you prepare academically and financially.[NEWLINE]user: What parent checklists are there?
user: I'm a student looking for help with preparing for college. Can you lend me a hand?[NEWLINE]agent: Of course. We've provided checklists with the steps you can take to help your or your child's chances of getting into and being able to afford the school of your choice.[NEWLINE]agent: Are you currently balancing studying and having fun?[NEWLINE]user: Yes, I am.[NEWLINE]agent: In that case you'll be practicing time management.[NEWLINE][BOUNDARY][NEWLINE]user: Well, that's nice and all, but do you have some checklists or something like that?[NEWLINE]agent: Yes. Whether you re a student or parent, years away from college or just about to start, our checklists will help you get ready.[NEWLINE]agent: Are you getting a late start?[NEWLINE]user: No, I have plenty of time to prepare.[NEWLINE][BOUNDARY][NEWLINE]user: Do the checklists on your website include things my parents need to watch out for?
user: Hello there. I am looking for information on how to prepare for college. Do you have any advice for me?[NEWLINE]agent: Of course. We've provided checklists with the steps you can take to help your or your child's chances of getting into and being able to afford the school of your choice.[NEWLINE]agent: Are you currently balancing studying and having fun?[NEWLINE]user: Yes, sort of.[NEWLINE]agent: Then you'll be practicing time management.[NEWLINE]user: More like money management. Do your checklists help me prepare for this as well?[NEWLINE]agent: Yes. Our checklists suggest these and many other steps you can take, as well as websites you can explore, as you prepare academically and financially for college.[NEWLINE][BOUNDARY][NEWLINE]user: Sounds great. Well, what checklists do you have?[NEWLINE]agent: Whether you re a student or parent, years away from college or just about to start, our checklists will help you get ready.[NEWLINE]agent: Are you getting a late start?
user: I am already an adult and want to know how to prepare for professional college?[NEWLINE]agent: Thank you for consulting us. We provide you with a checklist of steps you can take to help your chances of entering and paying for the school of your choice.[NEWLINE]agent: Do you want to know how to balance studying and having fun?[NEWLINE]user: yes[NEWLINE]agent: ok we will make you practice time management[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me what is the university like?[NEWLINE]agent: Check out the videos on our YouTube Prep for College playlist.[NEWLINE][BOUNDARY][NEWLINE]user: Would I like to know what happens if I have a late start?[NEWLINE]agent: this Checklist for anyone who has been accepted to a university and starts classes soon but has not yet applied for financial aid[NEWLINE]user: Which checklists can help me?[NEWLINE]agent: Middle School Checklist: Parent and student checklists that make the student think about high school and possible careers and encourage parents to monitor student progress.[NEWLINE][BOUNDARY][NEWLINE]user: What would the parent checklist look like?
user: what are your preparation checklists about?[NEWLINE]agent: We have checklists with the steps that can be taken to help prepare for admission and school costs.[NEWLINE]agent: Would you like a tip on how to balance studying and having fun?[NEWLINE]user: yeah, why not[NEWLINE]agent: You can practice good time management to be able to do both.[NEWLINE][BOUNDARY][NEWLINE]user: will the checklists help us with the overall college thing?[NEWLINE]agent: Yes, you can view the videos in our “Prepare for College" YouTube playlist to see what college is like.[NEWLINE][BOUNDARY][NEWLINE]user: what kinds of checklists do you have?[NEWLINE]agent: We have checklists for students, parents, those just about to start school, or those years away from starting.[NEWLINE]user: is there a checklist for someone that has some catching up to do to get ready for college?[NEWLINE]agent: We have a Last-minute Checklist. It is for anyone who has been accepted at a college and is starting classes soon but hasn’t applied for financial aid yet.[NEWLINE]user: what about a checklist for juniors?
user: can you give me hiring information for federal student aid[NEWLINE]agent: Federal Student Aid Acquisitions play an integral role in supporting the needs and goals of the Federal Student Aid program. Federal Student Aid Procurement is responsible for ensuring the efficient and cost-effective procurement of Federal Student Aid products and services, while reducing costs and maintaining compliance with applicable laws, regulations, and Executive Orders[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about the federal IT Student Aid Standards[NEWLINE]agent: The IT Standards Library identifies specific Federal, Department and Federal Student Aid IT standards directly relevant to Federal Student Aid acquisitions.[NEWLINE][BOUNDARY][NEWLINE]user: I understand and the Acquisition Forecast how does it work?[NEWLINE]agent: Federal Student Aid prepares an annual forecast, with periodic updates, of expected contractual opportunities that exceed the simplified acquisition threshold for each fiscal year. Information on the Federal Student Aid forecast, as well as other acquisitions from the US Department of Education, can be found in the ED Contract Opportunity Forecast.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me the contact information?[NEWLINE]agent: Do you have questions about Federal Student Aid Acquisition activities?[NEWLINE]user: currently not[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of the procurement notices and contract requests
user: I want to know what kind of forbearance is available to me[NEWLINE]agent: The two main types are general forbearance and mandatory forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: which would be the one for me if I'm looking for teacher loan forbearance?[NEWLINE]agent: It would be teacher loan forgiveness if you are performing a teaching service that would qualify you[NEWLINE][BOUNDARY][NEWLINE]user: what does my circumstance have to be to get a general forbearance?[NEWLINE]agent: Are you having financial difficulties?[NEWLINE]user: no I'm not[NEWLINE]agent: Have medical expenses affected your ability to make your scheduled monthly loan payments?[NEWLINE]user: yes I had something unexpected come up[NEWLINE]agent: Your situation makes you eligible for a general forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: is there a way to get more info on the general forbearance?
user: what forbearance is there for a student loan?[NEWLINE]agent: There is general forbearance and mandatory forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to be going though to get help?[NEWLINE]agent: Are you going through financial difficulties?[NEWLINE]user: no[NEWLINE]agent: Have medical expenses affected your ability to make your scheduled monthly loan payments?[NEWLINE]user: they have[NEWLINE]agent: You are eligible to request a general forbearance due to your situation[NEWLINE][BOUNDARY][NEWLINE]user: how does interest work during forbearance for a federal family education loan if I'm not paying off the interest?[NEWLINE]agent: Unpaid interest is capitalized and the total amount you repay over the life of your loan may be higher[NEWLINE][BOUNDARY][NEWLINE]user: what is discretionary forbearance?
user: If my school closes while I enroll, can I be eligible to be discharged from my federal student loan?[NEWLINE]agent: you need to know the discharge eligibility requirements and how you can apply[NEWLINE][BOUNDARY][NEWLINE]user: I want to be eligible for a 100 percent down payment on my William D. Ford Federal Direct Loan Direct Loan Program loans[NEWLINE]agent: Were you enrolled when your school closed?[NEWLINE]user: was not enrolled[NEWLINE]agent: Were you on an approved leave of absence when your school closed?[NEWLINE]user: I was not on leave[NEWLINE]agent: Did your school close within 120 days of retirement?[NEWLINE]user: not my case either[NEWLINE]agent: We are sorry to tell you that you may not be eligible for the loan program[NEWLINE][BOUNDARY][NEWLINE]user: I understand and can you give me details of the registration process
user: Hi, What are the eligibility requirements for a discharge of my student loan if my school closes?[NEWLINE]agent: If your school closes while you are enrolled with them or soon after you withdraw you may be eligible for discharge of your federal student loan.[NEWLINE][BOUNDARY][NEWLINE]user: I have loans with the same school or different programs.  Before I could complete any of the programs my school closed. What happens in a case like this?[NEWLINE]agent: In a case like yours only loans you received for a program that you were unable to complete because of the school's closure are eligible for discharge.[NEWLINE]user: What happens if I enrolled for say Program A but decided not to continue with Program A and then transferred to Program B?[NEWLINE]agent: In that case as you were unable to complete Program B because the school close only the loans you received for Program B may be discharged.[NEWLINE][BOUNDARY][NEWLINE]user: If my school closes which loans are eligible for discharge?[NEWLINE]agent: Do you have a William D. Ford Federal Direct Loan, a Federal Family Education Loan (FFEL) or a Federal Perkins Loan?[NEWLINE]user: Yes I have one of those loans.[NEWLINE]agent: In that case you may be eligible for a 100 percent discharge of your loan if your school closes.[NEWLINE][BOUNDARY][NEWLINE]user: My school closes and I need a copy of my academic transcript. Where can I get this?
user: when do I get the money for my books?[NEWLINE]agent: Has you school provided a way for you to obtain your books and supplies by the seventh day of the term?[NEWLINE]user: no that's why I'm here asking[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what I can do if I can't get the ISBN number for my books?[NEWLINE]agent: If you can't get the ISBN then you can ask the school for the author, title, publisher, and copyright date.[NEWLINE][BOUNDARY][NEWLINE]user: when will a parent on a direct plus loan get the money for their daughter's school?[NEWLINE]agent: The school will give out the loan money by crediting it to the child’s school account to pay tuition, fees, room, board, and other authorized charges.[NEWLINE][BOUNDARY][NEWLINE]user: how do I know if they should be giving me money for the books I need?[NEWLINE]agent: Are you eligible for disbursement 10 days before the term begins?[NEWLINE]user: I guess not otherwise I would be getting my money
user: Hi there. I would like to have some information related to receive financial aid as student.[NEWLINE]agent: Sure. We can bring you the best help we can provide to you. Is very important that you know that are the college or career school and not the u.s. department of education who are in charge to distribute the federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see. That's very important thing to know. But when I start receiving the aid?[NEWLINE]agent: The type of aid you accepted will affect when you will get your aid.[NEWLINE][BOUNDARY][NEWLINE]user: I see... But then, how I gonna get the textbooks and all the material I need for the classes?[NEWLINE]agent: The school must provide you a way to get for you to obtain your books and supplies by the seventh day of the term. You were elected for disbursement?[NEWLINE]user: Yes, I think I have.[NEWLINE]agent: Great. That way they most provide you the supplies you need  days before the term begins. You are aware that this will give you a credit balance, right?[NEWLINE]user: Yes, I know that the money will be the one left over they take the part for all the tuition, fees and other charges.[NEWLINE]agent: That's right. The same way they will provide you all the supplies you need in time, so you don't have to worry to start the course without the things you need.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, great. I need to ask them to do the payments of they do it by their own?
user: is there a way to know how much financial aid I will get?[NEWLINE]agent: We have a tool that will give you an estimate of the federal student aid you might receive, would you like to try it?[NEWLINE]user: yes that's just what I was looking for[NEWLINE]agent: You can use the FAFSA4caster[NEWLINE][BOUNDARY][NEWLINE]user: can older students use it?[NEWLINE]agent: Yes, adult students also can use FAFSA4caster[NEWLINE]user: what about freshmen?[NEWLINE]agent: Yes, they can use it. FAFSA4caster is a helpful tool for anyone who is not yet ready to submit a FAFSA form it is recommended for high school juniors, and even as early as middle school[NEWLINE]user: can our parents use it since they will help pay for school?[NEWLINE]agent: Yes, they can use it to receive early estimates, create scenarios based on future earnings, and then establish college funding strategies[NEWLINE][BOUNDARY][NEWLINE]user: so you will ask a lot of financial stuff?
user: What if I can't make my monthly payment?[NEWLINE]agent: Do you have trouble making your monthly payments?[NEWLINE]user: yes[NEWLINE]agent: Contact your loan manager immediately. Your loan manager can help you understand your options.[NEWLINE][BOUNDARY][NEWLINE]user: What steps can I take to avoid non-compliance?[NEWLINE]agent: Take the time to fully understand your loan agreement and the types of loans you are receiving. It is also important that you do not borrow more than you need or more than you expect to be able to pay[NEWLINE][BOUNDARY][NEWLINE]user: If I don't make a payment on time, what happens?[NEWLINE]agent: Your loan is delinquent and late fees may be charged. Even if you are behind on your loan, you can still avoid default, so it is important that you contact your loan manager immediately.[NEWLINE][BOUNDARY][NEWLINE]user: What is simplifying repayment with consolidation?[NEWLINE]agent: You may want to combine your multiple federal student loans into a single direct consolidation loan to simplify repayment. There may be trade-offs, so understand the advantages and potential disadvantages of consolidation before submitting the application.[NEWLINE][BOUNDARY][NEWLINE]user: What steps should I take to successfully repay my federal student loan and avoid default?
user: Hello, where can I find detailed information about the TPD download?[NEWLINE]agent: want to know everything about the TPD download?[NEWLINE]user: not everything but most[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my obligation to pay my loans is reinstated?[NEWLINE]agent: In that case Nelnet will explain the reason for the reinstallation and provide you with information on what you can do if you have questions about the reinstallation or if you believe the reset was based on incorrect information.[NEWLINE][BOUNDARY][NEWLINE]user: What actions do they take If they determine that I am totally or permanently disabled as per the documentation of the SSA or the certification of a doctor?[NEWLINE]agent: The first thing is to notify you that your loans or TEACH Grant service obligation have been canceled;[NEWLINE][BOUNDARY][NEWLINE]user: If my loan is canceled due to TPD, do I have to pay taxes on the amount of the canceled loan?[NEWLINE]agent: In this case, if you received a TPD discharge of a loan before January 1, 2018, the amount of the loan written off can be considered income for federal tax purposes under the IRS rules of the Internal Revenue Service.[NEWLINE][BOUNDARY][NEWLINE]user: So what benefit does a TPD download generate due to total and permanent disability?
user: If I am totally and permanently disabled, can I qualify for a discharge of my federal student loans?[NEWLINE]agent: Note a TPD discharge for total and permanent disability frees you from having to pay a loan from the William D. Ford Federal Direct Loan Direct Loan Program, a loan from the FFEL Federal Family Education Loan Program and / or a Loan Federal Perkins or complete an EDUCATION Grant service obligation.[NEWLINE]user: How can I qualify for a TPD download?[NEWLINE]agent: You must first complete and submit a TPD download request, along with documentation showing that you meet our requirements to be considered totally and permanently disabled, to Nelnet, the administrator who assists the US Department of Education with the process TPD download.[NEWLINE][BOUNDARY][NEWLINE]user: If you show that I am totally and permanently disabled according to the SSA documentation, it means that you are subject to a monitoring period of three years after discharge, what else should I know?[NEWLINE]agent: you must be considered discharged for federal tax purposes at the end of the post-discharge monitoring period[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me details of the SSA Documentation[NEWLINE]agent: you need to know the points that are related to SSA[NEWLINE][BOUNDARY][NEWLINE]user: Can I demonstrate that I qualify for a TPD download by providing documentation from one of three sources?[NEWLINE]agent: one point is that one of the sources is the United States Department of Veterans Affairs VA[NEWLINE]user: ok that point applies to me[NEWLINE]agent: may be eligible to qualify for a TPD download[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me another point from the SSA Documentation
user: I need help planning my Social Security benefits for my survivors.[NEWLINE]agent: Are you currently planning for your future?[NEWLINE]user: Yes, I am.[NEWLINE]agent: you should think about what your family would need if you die now. Social Security can help your family if you have earned enough credits through your work.[NEWLINE][BOUNDARY][NEWLINE]user: Could the benefits received by my family be affected if my widow receives a pension based on work?[NEWLINE]agent: If it not covered by Social Security, her benefits as a survivor may be affected.[NEWLINE][BOUNDARY][NEWLINE]user: Got it. Another question that I have Social Security Survivors Benefits. How many credits do they need to have when they die to be able to give out benefits?[NEWLINE]agent: The number of credits needed to provide benefits for survivors depends on the worker's age when they die. No one needs more than 40 credits 10 years of work to be eligible for any Social Security benefit[NEWLINE][BOUNDARY][NEWLINE]user: can an ex wife get benefits?[NEWLINE]agent: They could get benefits if the marriage lasted 10 years or more[NEWLINE][BOUNDARY][NEWLINE]user: how soon can someone apply for the lump sum survivors benefits?
user: I want a apply for a corrected card for a U.S. born adult.[NEWLINE]agent: Have you legally changed your name?[NEWLINE]user: I have, yes.[NEWLINE]agent: Then the first you need to do is to inform Social Security so that they can give you a corrected card.[NEWLINE][BOUNDARY][NEWLINE]user: Can the Certificate of Citizenship be accepted as proof of US citizenship and what are the original documents I'll require??[NEWLINE]agent: Of course We can accept the following as evidence of US citizenship Certificate of citizenship N-560 / N-561[NEWLINE]user: What do I do if you don't have one of these specific documents?[NEWLINE]agent: Do you have the Employee Identification Card?[NEWLINE]user: yes[NEWLINE]agent: and the US Passport?[NEWLINE]user: What if my document is expired?
user: Hi, good afternoon. I want to get some info about the retirement benefits planner.[NEWLINE]agent: Information about the online calculator?[NEWLINE]user: No, not about that. I know something already.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what i want to know is if the planner include any new benefits as is created or increased?[NEWLINE]agent: Yes, the online calculator gets updated in regular basis with all the new benefit increases and other benefit amounts. That, of course, will affect whatever estimate you could get currently.[NEWLINE]user: I thought that but wanted to be sure. Another thing is, what happens if my birthday is on January 1st? As non working day, does the system has any problem there?[NEWLINE]agent: In that case, the calculator will figure out your benefit as if your birthday was in the previous year.[NEWLINE]user: Um, the things about technology, huh?. All right, then. How can i get a more accurate estimate?[NEWLINE]agent: For that purpose, please make use of the detailed calculator.[NEWLINE]user: OK, i'll look into it later. Oh, by the way, you said before the calculator wasn't to have any problem with my birthday date, for being on January 1st, didn't you?[NEWLINE]agent: That's correct. The calculator will figure out that taking the benefit as if your birthday was in the previous year.[NEWLINE]user: A last thing, please. What do i need to enter in the calculator?