elplaguister/DTS_session_datasets huggingface dataset:
user: How long will Driver's Ed courses be valid for?[NEWLINE]agent: For roughly 1 one year.[NEWLINE]agent: Maybe longer depending on the course.[NEWLINE]user: Does it ever expire?[NEWLINE][BOUNDARY][NEWLINE]user: I just want to know as I'm leaving the country for a few months and don't want to have to do it iagain.[NEWLINE]agent: As long as the monitoring agency is still valid and reports it to the DMV, you will be fine.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I have to switch courses?[NEWLINE]agent: If you already have a valid license, you don't have to worry about them.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need supervised road training before I take my test?[NEWLINE]agent: If under the age of 18, yes; 50 hours.[NEWLINE][BOUNDARY][NEWLINE]user: Who can I do that with?
user: How do i find a Pre licensing course?[NEWLINE]agent: It is a DMV approved course in a classroom?[NEWLINE]agent: To find providers in your area look online on in telephone directory.[NEWLINE]user: Do I look for driving instruction?[NEWLINE]agent: yes.[NEWLINE]user: What if I complete a high school driver education course?[NEWLINE]agent: You must have one to schedule your road test.[NEWLINE]user: What topics does it cover?[NEWLINE]agent: One is driving within the highway transportation system?[NEWLINE]user: When will i be given the certificate?[NEWLINE]agent: When you successfully finish the course.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the certificate expires?[NEWLINE]agent: You must complete the course again.[NEWLINE][BOUNDARY][NEWLINE]user: What if there are stop lines or crosswalks?
user: Hi there[NEWLINE]agent: How can I help you?[NEWLINE][BOUNDARY][NEWLINE]agent: You indicated you're looking to replace a license. Is this true?[NEWLINE]user: Yeah, I just changed my name.[NEWLINE]agent: Sounds like you will need to go to a branch with the relevant documents.[NEWLINE]user: What documents do I need to bring?[NEWLINE][BOUNDARY][NEWLINE]user: And what if I want it sent to an alternate address?[NEWLINE]agent: You would need to bring all relevant documents to the branch itself, as well as proof of residency at this alternate address.[NEWLINE][BOUNDARY][NEWLINE]user: Right, but I am out of the country right now.[NEWLINE]agent: Do you have a APO/FPO if you are military?[NEWLINE][BOUNDARY][NEWLINE]user: Yes, I do, but how can I give that information to a branch?
user: I lost my permit, how do I replace it?[NEWLINE]agent: Sorry to hear that. You can replace your license or permit including commercial and enhanced if it was lost, stolen or destroyed, or after you update your address[NEWLINE]user: i am turning 21 soon can I get it replaced?[NEWLINE]agent: yes, order within 40 days of your birthday[NEWLINE][BOUNDARY][NEWLINE]user: Can I get it sent to a new address or a different address?[NEWLINE]agent: yes but Don t write the alternate address on form MV-44[NEWLINE][BOUNDARY][NEWLINE]user: Can I get it mailed to me? If so, how doI do that[NEWLINE]agent: Yes you can you can replace by mail[NEWLINE][BOUNDARY][NEWLINE]user: What if I need to change my name? Am I able to do that?[NEWLINE]agent: To change your name or other non - address information photo, height, add / remove corrective lenses[NEWLINE]user: Ok awesome! thank you[NEWLINE]agent: You may also need to go to the DMV to do this[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am visiting temporarily?
user: I want to self-certify[NEWLINE]agent: What driving type will you be certifying[NEWLINE]user: Just for here in New york[NEWLINE]agent: okay, we will need a copy of your USDOT Medical Examiners Certificate[NEWLINE][BOUNDARY][NEWLINE]user: I have it but it is about to expire, is there a problem with that?[NEWLINE]agent: could be because you will not be certified to continue driving commercial vehicles if your certificate expires[NEWLINE]agent: just bring in your new medical certificate so you are still certified,if it expires you will have to go to a DMV with your new certificate[NEWLINE]user: not expired yet, I'll stay up to date on it so it doesn't expire[NEWLINE]agent: have you been previously certified then downgraded to not certified?[NEWLINE]user: No, this is my first go[NEWLINE][BOUNDARY][NEWLINE]user: what if I don't want to drive commercially but don't want to downgrade[NEWLINE]agent: You don't need a Medical Examiner's certificate in that case but you will have restrictions on your CDL license[NEWLINE][BOUNDARY][NEWLINE]user: Will anything happen if some of my info is wrong?[NEWLINE]agent: You might get rejected and they will let you know why, and you will have to correct the form or submit another one with the correct information[NEWLINE][BOUNDARY][NEWLINE]user: okay, but I should have a medical examiner's certificate so do I need anything else to certify?
user: I need to be certified as an escort driver[NEWLINE]agent: You will need to apply for escort driver certification at a DMV office[NEWLINE]agent: If you need the certification test than you must go to a DMV office that offers the test[NEWLINE]user: I don't need to take the test[NEWLINE][BOUNDARY][NEWLINE]user: what if i need to change my address[NEWLINE]agent: Send your DMV ID Number Client ID Number located on your escort certificate, former address or name and your new address or name to :  New York State Department of Motor VehiclesBus Driver Unit Customer Service Unit 6 Empire State Plaza, Room 136B Albany, NY 12228[NEWLINE][BOUNDARY][NEWLINE]user: will I need an appointment when I go in?[NEWLINE]agent: No, you can walk in to any DMV that offers the test and complete a form and take the test[NEWLINE]user: what form would that be?[NEWLINE]agent: You will need to complete the Vehicle Escort Driver Application[NEWLINE][BOUNDARY][NEWLINE]user: are there certain qualifications I should know about?
user: What happens if my vehicle is stolen?[NEWLINE]agent: You want to report it to the police and your auto insurance company.[NEWLINE]user: How do I report this?[NEWLINE]agent: Report it to the police as soon ass possible so they can get in for in as auto theft records.[NEWLINE][BOUNDARY][NEWLINE]user: What if my vehicle is recovered?[NEWLINE]agent: You registration is still active.[NEWLINE]user: What happens if my vehicle is recovered before filing form MV-78b.[NEWLINE]agent: Your registration is still active.[NEWLINE]user: Do I need to make sure the alarm is cancelled?[NEWLINE]agent: Yes make sure it is cancelled before using vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need a replacement title?[NEWLINE]agent: Yes, make sure the police have cancelled aalrm and then send title to the Title Bureau with a letter explaining the vehicle was recovered.[NEWLINE]user: So I need to do this if it is recovered before the transfer?
user: I'm looking at recovering my vehicle.[NEWLINE]agent: Ok, was it stolen or lost?[NEWLINE]user: My vehicle was stolen but it's recovered now.[NEWLINE]agent: Ok, firstly make sure the police have closed the file and documented it was returned to you.[NEWLINE][BOUNDARY][NEWLINE]user: It has been.  Do I need to get my insurance company to sign it back over to me?[NEWLINE]agent: Yes, both with the claim documentation as well as the title.[NEWLINE][BOUNDARY][NEWLINE]user: What if it was totaled?[NEWLINE]agent: Your insurance company can handle that. We can process the re-registration for the vehicle itself but your insurance company wil handle the claim.[NEWLINE]user: So I shouldn't reapply for plates until everything is done w/ my insurance?[NEWLINE]agent: That is correct.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get the polcie to give me a form MV-78B for this?[NEWLINE]agent: Yes but that will go along with your insurance documentation.[NEWLINE][BOUNDARY][NEWLINE]user: What if the plates were stolen too?
user: How can I register a moped?[NEWLINE]agent: Can you give me the specs of this vehicle?[NEWLINE]user: (insert specs here)[NEWLINE]agent: That sounds like it qualifies. Please check our website in order to find the relevant forms.[NEWLINE][BOUNDARY][NEWLINE]user: What documents are those?[NEWLINE]agent: Please find all the relevant documentation on our website.[NEWLINE]user: Is there a way to do it faster than going to a branch?[NEWLINE]agent: You can RSVP an appointment on our website at a few different branches.[NEWLINE]user: Which counties?[NEWLINE]agent: NYC, Winchester, Nassau, Suffolk, Rockland, Monroe, Albany and Onondaga.[NEWLINE]user: What if I can't get to those counties?[NEWLINE]agent: There are options, but you would have to check our website.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need a special license to drive a moped?[NEWLINE]agent: NY State treats a moped like a motorcycle as far as licenseing goes.[NEWLINE]user: And what are those requirements?
user: When do I schedule and take the road test[NEWLINE]agent: Use the DMV Road test system to schedule confirm, cancel or reschedule a driving skills road test including CDL and motorcycle online or by phone.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to take the  test?[NEWLINE]agent: To find test locations:  the ZIP Code for the test site - find test locations, directions and ZIP Codes[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to take the test in the area i am in?[NEWLINE]agent: You do not need to take your test in the area of the state where you live.   [20] The system offers the earliest available dates and times at sites near the ZIP code you provide[NEWLINE][BOUNDARY][NEWLINE]user: Can I take more tests? how do I pay for those?[NEWLINE]agent: you can pay for additional tests online or by phone.[NEWLINE]user: Is there a limit on how many times I can retake it/[NEWLINE]agent:  you can pay for additional tests online or by phone.[NEWLINE]user: oh okay thanks, that does not apply to me though[NEWLINE]agent: To pay,you must have a valid learner permit or driver license
user: I need help with a road test.[NEWLINE]agent: Schedule an appointment online.[NEWLINE][BOUNDARY][NEWLINE]user: Are you 18 or older?[NEWLINE]agent: Are you under 18?[NEWLINE]user: No, I'm over.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail the test?[NEWLINE]agent: You can take it again.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to pay?[NEWLINE]agent: Yes, you can pay by phone or online.[NEWLINE][BOUNDARY][NEWLINE]user: What will I need for a motorcycle test?[NEWLINE]agent: A registered and inspected motorcycle.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm under 18.[NEWLINE]agent: You will need your parents to complete a form.[NEWLINE][BOUNDARY][NEWLINE]user: What if my learners is expired?
user: Help! I got a traffic ticket.[NEWLINE]agent: No problem. I will be glad to help. If you are issued a ticket for a non - criminal moving traffic violation in the five boroughs of New York City[NEWLINE]user: Is there more than one way to address this?[NEWLINE][BOUNDARY][NEWLINE]agent: Follow the instructions on the ticket for the plea you wish to make, and act promptly.[NEWLINE]user: How do I pay?[NEWLINE]agent: If you feel you need to plea it, please follow the following  directions to act promptly[NEWLINE]agent: Did you respond to the ticket in a timely manner?[NEWLINE]user: No I did not[NEWLINE][BOUNDARY][NEWLINE]user: Can I hire an attorny and bring witnesses?[NEWLINE]agent:  you may present witnesses and evidence at a hearing before an ALJ and be represented by an attorney.[NEWLINE][BOUNDARY][NEWLINE]user: Will fine sincrease or will i have to serve jail time?
user: I need advice on what to do after receiving a traffic ticket.[NEWLINE]agent: have you received a ticket for a non-criminal moving traffic violation in the five boroughs of New York City?[NEWLINE]user: No, I haven't.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you received any ticket?[NEWLINE]user: Yes, I have.[NEWLINE]agent: There are instructions on the ticket that you must follow as soon as possible.[NEWLINE]agent: Did you don't answer the ticket in the time allowed?[NEWLINE]user: Yes, I couldn't answer the ticket on time.[NEWLINE]agent: then your driver's license will be suspended and you could be found guilty of the charge due to your failure to respond a default conviction.[NEWLINE][BOUNDARY][NEWLINE]user: What are my options to pay for the hearing?[NEWLINE]agent: You can mail your payment, alongside with the requested information, to the Albany address listed on the back of the ticket, or you can bring your payment to any TVB office.[NEWLINE][BOUNDARY][NEWLINE]user: What would happen if I get more suspensions?[NEWLINE]agent: Your penalties will increase in the same way your suspensions increase. You can get suspended for not answering a ticket or for not paying a fine.[NEWLINE][BOUNDARY][NEWLINE]user: what could happen if I get more than 11 violation points?[NEWLINE]agent: if you get 11 or more violation points in a period of 18 months, your license could get revoked  or suspended after a hearing.[NEWLINE]user: when would be added to my record the points from a violation?
user: How do I get a licence to drive a taxi?[NEWLINE]agent: In New York State you must be 18 years of age and must have a class A CDL, Class B CDL, Class  C CDL or Class E driver license.[NEWLINE]user: I am 18 years old.  How do I get a real ID?[NEWLINE]agent: Take required documents to the DMV.[NEWLINE]user: Ok how do I get a Class E if I have a Class C?[NEWLINE]agent: You will complete the application, present your proof of identity and surrender your class C license and apply and pay for a Class E.[NEWLINE]user: What is the fee?[NEWLINE]agent: The fee is based on the expiration date of your current driver license and we can not calculate that fee until you apply.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to take any test?[NEWLINE]agent: You have to take the vision test or prove that you meet our vision requirement.[NEWLINE][BOUNDARY][NEWLINE]user: Why do I need a REAL ID?[NEWLINE]agent: If you plan on traveling you will be required to have it.[NEWLINE][BOUNDARY][NEWLINE]user: Is a license required to become a taxi driver?[NEWLINE]agent: Yes, you must have a driver license that is either a Class A commercial driver license CDL, Class B CDL or one of two others.[NEWLINE][BOUNDARY][NEWLINE]user: If I don't get a real ID now will I have to later?
user: Hello, good day. How to I begin to drive a taxi?[NEWLINE]agent: You must have a New York Drivers License[NEWLINE]user: Where do i learn how to apply for one?[NEWLINE]user: How do I apply for a class E licensce?[NEWLINE]agent:  learn how to apply for your first driver license here:[NEWLINE][BOUNDARY][NEWLINE]user: What kind of ID do I need if I expect to travel?[NEWLINE]agent: We recommend you come to the DMV now to get an Enhanced or REAL ID, and avoid a second office visit later[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to have aspecial drivers license?[NEWLINE]agent: If you plan to drive a taxi or livery vehicle in New York City,  contact the Taxi and Limousine Commission[NEWLINE][BOUNDARY][NEWLINE]user: What is the fee for the licensce?[NEWLINE]agent:  the fee depends on the expiration date of your current driver license[NEWLINE][BOUNDARY][NEWLINE]user: How old do you have to be to drive a taxi?
user: Where do I go to get an ignition interlock device?[NEWLINE]agent: If your driving history includes alcohol - related violations  you may be required to install an ignition interlock device on any and all vehicles you own and/or operate.[NEWLINE]user: How would i go about getting that?[NEWLINE]agent: you may be required to install an ignition interlock device on any and all vehicles you own and/or operate[NEWLINE]user: What happens if I am convicted of it?[NEWLINE]agent: It is possible that your license can be revoked[NEWLINE]user: Why would I have to have that device?[NEWLINE]agent: visit the Ignition Interlock page [ 1 ] at the NYS Division of Criminal Justice Services website[NEWLINE][BOUNDARY][NEWLINE]user: Can the problem driver restriction be applied to a class c license?[NEWLINE]agent: unfortunately no  The problem driver restriction can only be applied to a class D license[NEWLINE][BOUNDARY][NEWLINE]user: will my license be revoked if i am convicted?[NEWLINE]agent: your driver license will be revoked[NEWLINE][BOUNDARY][NEWLINE]user: What can happen if i am convicted of reckless driving?
user: I need information about the Ignition Interlock Device.[NEWLINE]agent: Do you have a history of alcohol related violations?[NEWLINE]user: Yes, I do.[NEWLINE]agent: Then you may be required to install an ignition interlock device as well as the problem driving restrictions.[NEWLINE]user: Are there installation fees?[NEWLINE]agent: Yes, the fees are explained on the Ignition Interlock page.[NEWLINE]user: Do I have to install them on all my vehicles?[NEWLINE]agent: Yes, they have to be installed on all vehicles you own or operate.[NEWLINE]user: What happens if I drive without it?[NEWLINE]agent: Your license will be revoked.[NEWLINE]user: In all cases, or are there exceptions?[NEWLINE]agent: It will be revoked.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I have the problem driver restriction and I get a moving violation?
user: How do I remove a lienholder from a title?[NEWLINE]agent: It is possible. When you sell a vehicle, you do not need to remove a lien from the certificate of title. You can give the original title and the original lien release to the buyer.   If you want to get a lien free title, please read below for further instructions.      To remove a lien,  you do not need to go to your local DMV[NEWLINE]user: ok yes i need to do this thank you[NEWLINE]agent: DId you sell a vehicle?[NEWLINE]user: Yes how do I remove a lienholder?[NEWLINE]agent: Did you want to get a lien free title?[NEWLINE]user: Yes I did.[NEWLINE][BOUNDARY][NEWLINE]user: Is there another way my lienholder can be removed?[NEWLINE]agent: Yes there is. please see the Electronic Lien Transfer Program Business User Manual PDF ELT-1 [ 4 ][NEWLINE]user: Can they electronically file to have the lienholder removed?[NEWLINE]agent:  a new title will not be automatically sent to you[NEWLINE][BOUNDARY][NEWLINE]user: If there is a lien listed, can i transfer a title?
user: how do I remove a lien holder from a title?[NEWLINE]agent: You need to remove a lien holder from a title certificate?[NEWLINE]user: Yes that is correct.[NEWLINE]agent: Did you sell the vehicle?[NEWLINE]user: No I did not.[NEWLINE]agent: You need to get a lien free title?[NEWLINE]user: No[NEWLINE][BOUNDARY][NEWLINE]user: Can a new owner applies for registration and title if there is a lien?[NEWLINE]agent: The DMV will receive the title certificate and the proof that the lien has been satisfied.[NEWLINE]user: Can I transfer a title that has a lien listed?[NEWLINE]agent: You can transfer the title certificate and give the new owner the original proof that any lien listed on the title was satisfied.  Keep a copy of the proof for your records.[NEWLINE]agent: Has the new owner tried to process a title?[NEWLINE]user: Yes.
user: I'm looking for information on taxes and fees.[NEWLINE]agent: Are you looking to register a vehicle for the first time?[NEWLINE]user: No, this isn't my first vehcile.[NEWLINE][BOUNDARY][NEWLINE]user: I bought this used.[NEWLINE]agent: Ok, will you be having a boat or trailer with it? They have additioinal fees.[NEWLINE][BOUNDARY][NEWLINE]user: Maybe. I hjave a boat trailer on another vehicle, already, though.[NEWLINE]agent: You can use the online calculator on our website to determine this then, though know it does not include sales tax.[NEWLINE][BOUNDARY][NEWLINE]user: Does it include all other fees/taxes besides sales?[NEWLINE]agent: Yes, it does, for a single registration.[NEWLINE][BOUNDARY][NEWLINE]user: What about making sure I can trail my boat on this vehicle as well as the original?[NEWLINE]agent: It would be the same price, or if the trailer is already registered, no cost as the trailer is already registered.[NEWLINE][BOUNDARY][NEWLINE]user: What about the difference between personal and commercial vehicles?[NEWLINE]agent: There are separate tables and calculators for each.[NEWLINE][BOUNDARY][NEWLINE]user: Is the plate fee different than the registration fee?
user: Good day. I'm planning to move from NY to Alabama. My questions is what do I need to do with my plates?[NEWLINE]agent: Do you want to register your vehicle in another state?[NEWLINE]user: Yes, I do.[NEWLINE]agent: In that case you must surrender your vehicle registration and plates to the New York DMV.[NEWLINE][BOUNDARY][NEWLINE]user: I already registered my car in Alabama, but you sent me a letter about a lapse of insurance. What now? Do I need to send you proof?[NEWLINE]agent: Yes. All proof must include the name and address of the registrant, and the year, make and vehicle identification number VIN of the vehicle. We will apply your proof to the NY record to reduce or clear a lapse of insurance coverage reported by your insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to return my old plates if my car is registered in Alabama?[NEWLINE]agent: Yes, immediately surrender your vehicle registration and plates to the DMV.[NEWLINE]user: Wait, what if my insurance coverage is done by an insurance in Alabama?[NEWLINE]agent: If your insurance coverage in NY lapses, we will take actions against your New York State registration and driver license even if you move out of New York. This can affect your ability to have a driver license in your new state.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, this is interesting. So if I have a car registered in NY, can it be covered by my insurance in Alabama?[NEWLINE]agent: No, that is not possible.[NEWLINE]agent: Is your vehicle registered in New York State?
user: I need to know if I will receive a refund in the event that I fail my I-PIRP course.[NEWLINE]agent: Have you met all the requirements to complete the course?[NEWLINE]user: No, I haven't taken it yet.[NEWLINE][BOUNDARY][NEWLINE]user: What about if the course is cancelled by the sponsor? Do I get a refund then?[NEWLINE]agent: Yes, if the course is cancelled, they must offer you a full refund. In some cases, the sponsor may offer the option of rescheduling the course at a later date.[NEWLINE][BOUNDARY][NEWLINE]user: How do you pay for the I-PIRP course?[NEWLINE]agent: Normally, the sponsor will require you to pay by credit card. However, the payment type will vary by sponsor, so it's best to check with him/her for that information.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Let's go back to my original question. Do I get a refund if I fail the course?[NEWLINE]agent: No. You will not receive credit for course completion or point and insurance reduction for the course. You may be offered to retake the course for no additional costs, but that is up to the sponsor.[NEWLINE][BOUNDARY][NEWLINE]user: What equipment do I need for a DVD ADM course?[NEWLINE]agent: You will need a tv and a dvd player. If any additional technology is required, the sponsors must provide this for you.[NEWLINE][BOUNDARY][NEWLINE]user: How much does a I-PIRP course usually cost?