elplaguister/DTS_session_datasets huggingface dataset:
user: I wanted to know what comes next after an appealed claim?[NEWLINE]agent: We can help you find out what happens after you request a decision review[NEWLINE]agent: Did the VA schedule an exam for you?[NEWLINE]user: yes they did[NEWLINE]agent: Make sure you don't miss them[NEWLINE][BOUNDARY][NEWLINE]user: What details about my claim can I view online?[NEWLINE]agent: You can view the details that you filed online, including any evidence that supports your initial claim.[NEWLINE][BOUNDARY][NEWLINE]user: Now I have a question about multiple party or contested claims. Can you direct me to a website where I can learn more about decision reviews?[NEWLINE]agent: We have a page for frequently asked questions about decision reviews. I can give you the link[NEWLINE][BOUNDARY][NEWLINE]user: Can I have a representative?[NEWLINE]agent: Your representative,  if you have one,  may help you at the hearing.[NEWLINE][BOUNDARY][NEWLINE]user: Is it okay if I ask another question about multiple party or contested claims? Can I get assistance with the actual decision-making process?[NEWLINE]agent: A Veterans Service Organization, or VA-accredited attorney or agent can help you request a decision review. I can send you to the page where you can get more information on this[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me where I can get a form to appeal to the board[NEWLINE]agent: You can ask a regional office for a copy of this form or you can call the VA toll-free hotline at 800-827-1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET, to request a form.[NEWLINE][BOUNDARY][NEWLINE]user: and of the appeal options I can choose which would be the fastest one so I can get this over with?
user: I need help with what to do if I want to appeal a claim decision?[NEWLINE]agent: Did you receive a Board's decision that you disagree with?[NEWLINE]user: yes I want to appeal[NEWLINE]agent: Okay, you can appeal to the U.S. Court of Appeals for Veterans Claims. You can hire an attorney to represent you, or you can represent yourself.[NEWLINE][BOUNDARY][NEWLINE]user: Do I appeal it all or do I have to state what parts I want to appeal?[NEWLINE]agent: You can include all or just some of the issues VA has decided. You will need to list the issue you disagree with and the VA decision date for each[NEWLINE][BOUNDARY][NEWLINE]user: I believe I missed the deadline in submitting my appeal due to VA's mistake. What evidence do I need to back up my claim?[NEWLINE]agent: To prove a CUE error, you must show the correct facts and be able to prove that the VA incorrectly applied the law at that time.[NEWLINE][BOUNDARY][NEWLINE]user: Can the VA help me to gather all the right evidence?[NEWLINE]agent: Yes, they are required to help you if you need it on your claim.[NEWLINE]user: Do they have to help with me a supplemental claim too?
user: Tell me about the after a board decision, please[NEWLINE]agent: Are you disagree with the Board's decision?[NEWLINE]user: Yes, I'm disagree[NEWLINE]agent: In that case, you can appeal to the U.S. Court of Appeals for Veterans Claims. You can hire any attorney to represent you or you can represent by yourself.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about the Vocational Rehabilitation and Employment? How would I go about applying for vocational rehabilitation and employment?[NEWLINE]agent: Yourdecision will give you instructions about that application.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I need help requesting a decision review?[NEWLINE]agent: A Veterans Service Organization or VA-accredited attorney or agent can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: What should be my first step in requesting a Higher-Level Review?[NEWLINE]agent: The first thing you need to do in Part I of the form is to select the benefit type.[NEWLINE][BOUNDARY][NEWLINE]user: Also, is there a form I should fill out for a loan guaranty?[NEWLINE]agent: You can also refer to yourdecision for instructions on that form.[NEWLINE][BOUNDARY][NEWLINE]user: What will happen after I request the decision review?
user: What happens after a board decision?[NEWLINE]agent: Do you disagree withthe boards decision?[NEWLINE]user: yes[NEWLINE]agent: ok awesome[NEWLINE][BOUNDARY][NEWLINE]user: I still need to find out about legacy claim or appeal. I see what you mean. What do I do in order to obtain a statement of the case?[NEWLINE]agent: You must file a Notice of Disagreement VA Form 21-0958 within 1 year of the date on your decision.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks, I'll do that. What does "duty to assist" entail, by the way?[NEWLINE]agent: VA's Duty to Assist requires VA to assist you in getting evidence, such as medical records, that is needed to support your case. VA's Duty to Assist applies during your initial claim and if you file a Supplemental Claim.[NEWLINE][BOUNDARY][NEWLINE]user: And what should I do next, after getting the SOC?[NEWLINE]agent: You have 60 days or the remainder of the 1-year period following the decision you appealed, whichever is later, to opt in to the modernized system by submitting one of the following forms and checking the SOC/SSOC opt-in box.[NEWLINE][BOUNDARY][NEWLINE]user: Let's say I missed the deadline for submitting my request. What should I do then?[NEWLINE]agent: You could add new and relevant evidence and file a Supplemental Claim, for example.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, makes sense. Can I download the forms on your page?
user: What if I contest a claim what happens?[NEWLINE]agent: are you one of multiple people claiming the right to the same benefit?[NEWLINE]user: yes[NEWLINE]agent: If you re one of multiple people claiming the right to the same benefit, you have 60 days to appeal to a Veterans Law Judge at the Board of Veterans Appeals in Washington, D.C. A judge who s an expert in Veterans law will review your case.[NEWLINE][BOUNDARY][NEWLINE]user: But I have a special circumstance, in my case I do not agree with a VA decision that I received in January 2019, what can I do in that case? I would like to have an appeal with the VA but I don't know how to do it[NEWLINE]agent: If you disagree with a VA decision you received before February 19, 2019, you can opt for the modernized review system after receiving a VA Statement from the SOC on the case or a Supplemental Statement from the SSOC on the case.[NEWLINE][BOUNDARY][NEWLINE]user: What if I want to choose a different review option after I have submitted a form?[NEWLINE]agent: let me ask you, have you submitted a form expressing your desire to change your review option?[NEWLINE]user: no I haven't sent it[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What should I take when sending my application?
user: what are Multiple party or contested claims[NEWLINE]agent: Are you claiming the right to the same benefit,[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can i have a representative?[NEWLINE]agent: Your representative, if you have one,  may help you at the hearing.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a query about the VA's exam schedules. Also, I'm aware that you can seek assistance from others. could you tell me more about that?[NEWLINE]agent: You can get help requesting a decision review. A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: What will happen if I disagree with the Boards Decision?[NEWLINE]agent: If you disagree with the Board s decision, you can appeal to the U.S. Court of Appeals for Veterans Claims[NEWLINE][BOUNDARY][NEWLINE]user: If the VA schedules exams for me?[NEWLINE]agent: be sure not to miss them[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help?[NEWLINE]agent:  A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review[NEWLINE][BOUNDARY][NEWLINE]user: What happens next
user: Multiple party or contested claims[NEWLINE]agent: are you claiming the right to the same benefoit?[NEWLINE]user: yeah[NEWLINE]agent: To request a Board Appeal, [24] fill out the Decision Review Request : Board Appeal VA Form 10182[NEWLINE][BOUNDARY][NEWLINE]user:  List the issue(s) you want to appeal in Part III[NEWLINE]agent: You can include all or just some of the issues VA has decided[NEWLINE][BOUNDARY][NEWLINE]user: what happens After a Board decision[NEWLINE]agent: If you disagree with the Board s decision, [57] you can appeal to the U.S. Court of Appeals for Veterans Claims[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what must I do in order for my appeal to be taken into account under the new system if I disagree with the VA decision?[NEWLINE]agent: Do you disagree with the VA decision?[NEWLINE]user: I do, yes.
user: I was hoping you could tell me more about contested claims.[NEWLINE]agent: Of course. Have you marked your calendar already?[NEWLINE]user: No, I haven't. Why?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Look, I need an application form. Where can I get a copy of it?[NEWLINE]agent: You can ask a regional benefit office for a copy of this form to fill out. Or you can call the VA toll-free hotline at 800-827-1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET to request a form.[NEWLINE][BOUNDARY][NEWLINE]user:  List the issue(s) you want to appeal in Part III[NEWLINE]agent: You can include all or just some of the issues VA has decided[NEWLINE][BOUNDARY][NEWLINE]user: What if I have some more questions?[NEWLINE]agent: We have an FAQ where you can get answers to frequently asked questions about decision reviews.[NEWLINE][BOUNDARY][NEWLINE]user: When would the judge in charge of Veterans Law make a ruling on my appeal?[NEWLINE]agent: Your hearing will be transcribed and added to your appeal file. You will be asked if you want a copy of the transcript for your personal records. The judge will review the hearing and other evidence in your appeal file before making a decision.[NEWLINE][BOUNDARY][NEWLINE]user: I'm really interested in learning more about - Veterans Law Judge. I see what you mean. Is there a way to appeal in front of a judge?[NEWLINE]agent: Yes. If you want a Veterans Law Judge to review your case as quickly as possible, choose a Direct Review.[NEWLINE][BOUNDARY][NEWLINE]user: How do I request a Board Appeal though?
user: What information about GI Bill school change is available?[NEWLINE]agent: You can learn ways to make GI Bill changes and find out when and how to request these changes to your GI Bill school, program, or VA benefits so you get to keep funding and get help to pay for education.[NEWLINE][BOUNDARY][NEWLINE]agent: Are you in a situation that you need to request changes to you GI Bill?[NEWLINE]user: Yes, I need make changes to my GI Bill.[NEWLINE]agent: You will need to request these changes to your benefits if you meet certain requirements.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need a form for a dependent?[NEWLINE]agent: Then you will need to submit a Dependent Request for Change of Program or Place of Training VA Form 22-5495  online now.[NEWLINE][BOUNDARY][NEWLINE]user: How do I send the information through the mail?[NEWLINE]agent: You can download the form VA Form 22-1995 for Veterans and service members and Form VA Form 22-5495 for dependents.[NEWLINE][BOUNDARY][NEWLINE]user: Another thing I want to ask, about the enrollment for VA benefits, do I fill out my form and who assigns me a training officer? after my request what is the procedure?[NEWLINE]agent: Ask your school or training officer to verify your enrollment with us.[NEWLINE]user: Something else, I want to ask about VA application, What if I need a form for a dependent?[NEWLINE]agent: Then you will need to submit a Dependent Request for Change of Program or Place of Training VA Form 22-5495  online now.[NEWLINE][BOUNDARY][NEWLINE]user: What if I am a Veteran and need to request a change?[NEWLINE]agent: You will need to submit a Request for Change of Program or Place of Training VA Form 22-1995 and complete online.[NEWLINE][BOUNDARY][NEWLINE]user: I really need to mail the form in, how do I do this?
user: Hi there, I am looking for information regarding the Affordable Care Act and my VA health coverage[NEWLINE]agent: The Affordable Care Act is also known as the health care law. It was created to increase access for citizens to health care coverage, to control health care costs and also to improve health care quality and care coordination[NEWLINE][BOUNDARY][NEWLINE]user: If I don't have health insurance, do I have any penalties to pay?[NEWLINE]agent: This part of the law was changed by Congress, for plans that were starting in 2019. The payment referred to as the individual shared responsibility payment no longer applies in plan year 2019, for which you will be filing taxes in April 2020[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to know if I am eligible for the VA insurance appointment tool?[NEWLINE]agent: Are enrolled in VA health care?[NEWLINE]user: nothing more?
user: I need information about VA disability compensation and ratings[NEWLINE]agent: We can provide information about VA disability ratings. You can learn how we assign disability ratings and effective dates, and what to do after you get your rating.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to learn about other VA benefits and services?[NEWLINE]user: Yes, I need more info on housing[NEWLINE][BOUNDARY][NEWLINE]user: Now regarding SAH, can I get a Specially Adapted Housing  grant (SAH) and how much funding does it offer? and could i get 3 grants of more than 85,000 each?[NEWLINE]agent: Yes, you could be able to get up to 3 grants, but the total of them would be up to $85, 645 for all three[NEWLINE][BOUNDARY][NEWLINE]agent: We have disability housing grants for Veterans. You can find out how to apply for a housing grant as a Veteran or service member with a service - connected disability.[NEWLINE][BOUNDARY][NEWLINE]user: Another question about how to manage the Veteran's disability benefits. Is it possible for you to assist me with my direct deposit information?[NEWLINE]agent: You can find out how to change your direct deposit information online with us.[NEWLINE]user: for my VA?[NEWLINE]agent: Yes, you can change your VA direct deposit information online.[NEWLINE][BOUNDARY][NEWLINE]user: do you offer other kinds of help if we need added aid?[NEWLINE]agent: There is Aid and Attendance benefits and Housebound allowance. You can find out if you're eligible for extra monthly pension payments if you need more aid than you're currently receiving.[NEWLINE][BOUNDARY][NEWLINE]user: one last question, can you tell me about my claim and what happens next?
user: I just wanted to know if there are any resources and/or support outside VA which I could access.[NEWLINE]agent: Well, you can also get support from resources offered by other government departments and community organizations outside of VA.[NEWLINE]agent: Do you need more support?[NEWLINE]user: No, that's fine. You're helping me.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Do you, by any chance, have the number for the SAMHSA National Helpline?[NEWLINE]agent: Yes, simply call 1800-662-HELP 800-662-4357.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what sort of benefits I might be eligible for in terms of primary care services?[NEWLINE]agent: Sure, no problem. As a veteran woman, you can enjoy some general services, such as disease prevention or nutrition counseling and some services which are female specific.[NEWLINE][BOUNDARY][NEWLINE]user: That's simply great, i really mean it. Say, if i want to get these benefits using Veterans Affairs, What do i have to do?[NEWLINE]agent: For that, please contact your local Women Veterans Program Manager on your local VA med center. Or you can use our toll free number at 855-829-6636.[NEWLINE][BOUNDARY][NEWLINE]user: Good. I just have written down that. Sorry, you said before that thses benefits included female-specific services, don't you?
user: I have a health question about possible exposure to toxic environment while on duty.[NEWLINE]agent: Did this exposure occur while you were in the field while serving in Iraq, Afghanistan, and other areas?[NEWLINE]user: No it happened in the States.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to file for benefits related to this can you tell me what I need to do?[NEWLINE]agent: You will have to show that your health problems are causally linked to your contact with certain environmental hazards while serving in the military.[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out about this Medical Care Benefits, he also thinks he got sick because of asbestos besides the weapons, so is that possible?[NEWLINE]agent: Yes, there is a possibility he may have had contact with asbestos while working in certain military jobs. Asbestos toxic fibers were once used in many buildings and products.[NEWLINE]user: Regarding VA disability benefits, what if during my military service I was exposed to a hazardous particulate material that has caused my asthma?[NEWLINE]agent: You would qualify if you were in contact with particulate matter or large burn pits in Iraq, Afghanistan, and Djibouti in the Horn of Africa, for example.[NEWLINE][BOUNDARY][NEWLINE]user: is there any way to make my claim online or. Is there a number that I can ask for more help in filing my claim?[NEWLINE]agent: Yes, for more help you can reach out to a trusted professional who is able to help with VA-related claims.[NEWLINE][BOUNDARY][NEWLINE]user: Would the fact that I possibly was exposed to toxic soil enable me to file a claim?[NEWLINE]agent: Yes if you have illnesses or other conditions that were caused by these environmentally toxic chemicals in the air, water, or soil.[NEWLINE][BOUNDARY][NEWLINE]user: Would it pay my doctor's bills?
user: I wanted to know if I can access substance use treatment if I don't have VA benefits[NEWLINE]agent: You might still be able to get care[NEWLINE]agent: Have you served in a combat zone?[NEWLINE]user: I have[NEWLINE]agent: Okay, then you can find a Vet Center near you and get free private counseling, alcohol and drug assessment, and other support at one of our 300 community Vet Centers.[NEWLINE][BOUNDARY][NEWLINE]user: What services do you provide, and are we required to provide personal details while using services such as the call line?[NEWLINE]agent: you can remain anonymous. You can get 1-on-1 advice, support, and information 24/7 by phone, text, or online chat.You can also connect with a sexual assault response coordinator near your base or installation.[NEWLINE][BOUNDARY][NEWLINE]user: Another thing to consider is counseling and other forms of therapy. Could you give me an idea of the types of assistance you provide?[NEWLINE]agent: Short - term outpatient counseling, Intensive outpatient treatment, Marriage and family counseling, and other options.[NEWLINE][BOUNDARY][NEWLINE]user: so I can go to a Vet center for counseling?[NEWLINE]agent: Yes, and you can get free private counseling[NEWLINE]user: so I can go to a Vet center for counseling?[NEWLINE]agent: Yes, and you can get free private counseling[NEWLINE]user: do you offer help for the homeless?[NEWLINE]agent: To learn about our homelessness programs. You can visit our website to learn about VA programs for Veterans who are homeless. You can also contact the National Call Center for Homeless Veterans at 877 - 424 - 3838 for help 24 hours a day, 7 days a week.[NEWLINE][BOUNDARY][NEWLINE]user: what is it like, who will help?
user: I need some help with careers and employment through VA.[NEWLINE]agent: We do offer help you need to help your career and will find opportunities that are just for you.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any resources I can use for basic needs at this time?[NEWLINE]agent: We offer subsistence allowance to help for your basic needs of food and clothing if you are an eligible Veteran using the Voc Rehab program.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about How to apply for Voc Rehabilitation and Employment. what else?[NEWLINE]agent:  A rehabilitation plan is a written plan that outlines the resources we ll use to help you find employment[NEWLINE]user: ok, but what is included?[NEWLINE]agent: [41] your VRC will work with you to choose one of the following support - and - services tracks to help you find and keep a job, and live as independently as possible :s   [42] Reemployment with a former employers   [43] Job placement and counseling services for new employment[NEWLINE][BOUNDARY][NEWLINE]user: am I eligible for VR&E benefits and services?[NEWLINE]agent: Are you going through the Physical Evaluation Board process?[NEWLINE]user: no[NEWLINE]agent: Are you expecting an other than dishonorable discharge and have a VA memorandum rating of 20 % or more?[NEWLINE]user: yes
user: I need help with insurance claims?[NEWLINE]agent: How long has it been since you made the claim?[NEWLINE]user: I made it 6 months ago.[NEWLINE]agent: Great you have 1 year from the date on your decision to request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about this VA insurance, and what's the next step?[NEWLINE]agent: Don't do anything while you wait unless VA sends you a letter asking for more info.[NEWLINE][BOUNDARY][NEWLINE]user: When can I file a Court Appeal?[NEWLINE]agent: You have 120 days from the date on your decision to do it.[NEWLINE][BOUNDARY][NEWLINE]user: Does VA schedules exams?[NEWLINE]agent: Yes and be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more doubts?
user: I need to upload evidence to support m disability claim.[NEWLINE]agent: Have you filed a disability claim?[NEWLINE]user: Yes, I have filed.[NEWLINE]agent: Great, you can upload evidence for up to one year.  Evidence may include supporting documents like medical test results, doctor reports and other records.[NEWLINE][BOUNDARY][NEWLINE]user: What type of other documents should I upload?[NEWLINE]agent: Copies of your military medical and personnel records[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Another thing about VA claim exam, are there any educational or instructive tool that i can use to prepare for my exam?[NEWLINE]agent: Sure. You may refer to our Veterans claim exams video series, in which you'll find information about how to prepare for your exam, how to use disability benefits questionnaires and what to expect in the exam itself.[NEWLINE][BOUNDARY][NEWLINE]user: That sounds helpful, but right now i don't have any visual device, don't you have something to read instead?[NEWLINE]agent: No problem, you can download some documentation, such as VA claim exam fact sheet, or a quick guide on the claim exam process or what you can expect during and after your exam.[NEWLINE][BOUNDARY][NEWLINE]user: These exams are made because you need some additional info. right?