elplaguister/DTS_session_datasets huggingface dataset:
user: Hello there. I need to know if I should inform you of any changes in my life. My neighbour said I should, but I don't know anything about this.[NEWLINE]agent: Has a change happened in your life?[NEWLINE]user: Yes, there has been a change.[NEWLINE]agent: In that case letting us know ensures your benefits and information is kept up to date. Remember to tell us whenever there s a change in your life circumstance that could affect your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I understand. Is there anything else I should know about my retirement benefits?[NEWLINE]agent: Yes. Successfully filing for retirement benefits isn't the end of your Social Security journey. We have resources to save you time on important retirement tasks and keep you in control of your Social Security account benefits through a free my Social Security account.[NEWLINE][BOUNDARY][NEWLINE]user: What about the benefits I may be due?[NEWLINE]agent: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: What if I need help with managing my benefits and can't find an answer?[NEWLINE]agent: Then you can visit our contact us page for other ways to get support.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. And what about benefits for my family?
user: I came here to figure out what the policy on reporting changes to you is.[NEWLINE]agent: Did a change happen in your life?[NEWLINE]user: Yes, there was a major change.[NEWLINE]agent: In that case letting us know ensures your benefits and information is kept up to date. Remember to tell us whenever there s a change in your life circumstance that could affect your benefits.[NEWLINE][BOUNDARY][NEWLINE]user: I see. What should I do if I received a suspicious call from someone claiming to be from social security?[NEWLINE]agent: You should hang up and then report details of the call to the Office of the Inspector General. You can do this by submitting a report online.[NEWLINE][BOUNDARY][NEWLINE]user: Will do. Do you have any tips on how to protect myself from fraud?[NEWLINE]agent: Of course. Social Security is diligently working at national, regional, and local levels to combat the fraud that undermines our mission to serve the American public.[NEWLINE][BOUNDARY][NEWLINE]user: Well, so how do I keep my information safe?[NEWLINE]agent: Identity theft affects millions of people each year and can cause serious financial and identity-related problems. Protect yourself by securing your personal information, taking the time to understand the threat of identity theft, and exercising caution.[NEWLINE][BOUNDARY][NEWLINE]user: What additional information can you offer me?
user: what can you tell me about Retirement Benefits[NEWLINE]agent: We want you to know what Social Security can mean for you and your family s financial future[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent: Spruce Up Your Financial Plan With Social Security[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about Pensions And Other Factors[NEWLINE]agent: Pensions and taxes have the potential to impact your retirement benefit. Review the resources below on pensions and other factors you should consider[NEWLINE][BOUNDARY][NEWLINE]user: Ready To Retire?[NEWLINE]agent: Apply Online For Retirement Benefits[NEWLINE][BOUNDARY][NEWLINE]user: What Else Affects I Retirement Benefits[NEWLINE]agent: You can choose to keep working beyond your full retirement age. If you do, you can increase your future Social Security benefits. Each extra year you work adds another year of earnings to your Social Security record.[NEWLINE]agent: Do you work beyond your full retirement age?[NEWLINE]user: yes
user: hi can you help me with retirement planning[NEWLINE]agent: Of course Planning is the key to creating your best retirement. You will have to plan and save for years to reach your retirement goals.[NEWLINE]agent: Do you know the factors that affect retirement planning?[NEWLINE]user: yes[NEWLINE]agent: We want you to understand what Social Security can mean to you and your family's financial future.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know how much I will receive each month?[NEWLINE]agent: Knowing what you will receive each month in retirement benefits will help you plan for your retirement. The Retirement Calculator within my Social Security allows you to obtain personalized retirement benefit estimates based on your actual earnings.[NEWLINE]user: What do I do if I cannot configure a my Social Security account[NEWLINE]agent: We have other tools and resources to help you estimate your benefit amount. Visit the Social Security Calculators page for more online and downloadable calculator options.[NEWLINE][BOUNDARY][NEWLINE]user: What are the specific types of earnings?[NEWLINE]agent: Are you an American worker?
user: Hello, I would like to know what to do if I do not receive benefits Currently[NEWLINE]agent: you don't get Social Security or SSI benefits?[NEWLINE]user: yes[NEWLINE]agent: in that case tell the Social Security representative when you apply for the benefits you want to enroll in Direct Deposit.[NEWLINE]user: What if you already have an account?[NEWLINE]agent: Take your checkbook or a copy of your bank statement with you[NEWLINE][BOUNDARY][NEWLINE]user: How can I enroll in the Direct Deposit?[NEWLINE]agent: contacting your bank, credit union or savings and loan association[NEWLINE]user: where can I get more information?[NEWLINE]agent: Call the Direct Express toll-free hotline at 1 - 800 - 333 - 1795.[NEWLINE]user: and how long does the process take?[NEWLINE]agent: Registering on the card is quick and easy.[NEWLINE]user: y Does the Direct Express card work?
user: Yes I am currently not receiving benefits[NEWLINE]agent:  you don t get Social Security or SSI benefits yet but are planning to apply?[NEWLINE]user: not[NEWLINE]agent: you already have an account?[NEWLINE]user: yes[NEWLINE]agent: have your checkbook or a copy of your bank statement with you.[NEWLINE][BOUNDARY][NEWLINE]user: I need more information[NEWLINE]agent:  It s quick and easy to sign up for the card. Call the toll - free Direct Express hotline at 1 - 800 - 333 - 1795[NEWLINE]user: Direct Express debit card is another viable option?[NEWLINE]agent: The Direct Express card is a debit card you can use to access your benefits. And you do n't need a bank account.[NEWLINE]user: yes I am already receiving benefits
user: Hello, I would like to know what to do if I do not agree with any decision[NEWLINE]agent: disagree with our decision about your monthly income adjustment amounts?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: Where can I find my SHIP contact information?[NEWLINE]agent: You can find your local SHIP contact information in the back of your Medicare & You 2020 Handbook online[NEWLINE][BOUNDARY][NEWLINE]user: and how do they calculate the adjustments?[NEWLINE]agent: We use a sliding scale to calculate the adjustments, based on your modified adjusted gross income MAGI. Your MAGI is your adjusted total gross income and tax exempt income.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I file a return for fiscal year 2018?[NEWLINE]agent: in that case call us or visit any local Social Security office. We will update our records[NEWLINE][BOUNDARY][NEWLINE]user: What if I have limited resources and income?
user: whar is Monthly Medicare premiums for 2020?[NEWLINE]agent: The standard Part B premium for 2020 is $ 144.60[NEWLINE]user:  If I re single and filed an individual tax return, or married and filed a joint tax return[NEWLINE]agent: the following chart applies to you[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about To enroll in Medicare prescription drug coverage or find more information about what Medicare covers[NEWLINE]agent: visit the Medicare website, or call 1 - 800-MEDICARE 1 - 800 - 633 - 4227 ; TTY 1 - 877 - 486 - 2048[NEWLINE]user: I need more information[NEWLINE]agent:  visit our webpage Medicare Resources.[NEWLINE][BOUNDARY][NEWLINE]user: If I Disagree With Our Decision[NEWLINE]agent: you disagree with the decision we made about your income - related monthly adjustment amounts[NEWLINE]user: yes
user: How can I enroll in direct deposit[NEWLINE]agent: Are you already receiving benefits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Are you currently not receiving benefits?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: and what can I do with that money?[NEWLINE]agent: You can use the card to make purchases, pay bills, or get cash at thousands of locations[NEWLINE][BOUNDARY][NEWLINE]user: If I already have an account?[NEWLINE]agent: in that case carry your checkbook or a copy of your bank statement.[NEWLINE][BOUNDARY][NEWLINE]user: Can you use the Direct Express card?
user: How can I enroll in direct deposit[NEWLINE]agent: Are you already receiving benefits?[NEWLINE]user: yes[NEWLINE]agent: do you have a bank account[NEWLINE]user: no[NEWLINE]user: and what should i do when i decide which account is right for me?[NEWLINE]agent: Inform the representative of the financial institution that you are interested in registering to receive your benefits through Direct Deposit.[NEWLINE][BOUNDARY][NEWLINE]user: What if I already have an account?[NEWLINE]agent: in that case carry your checkbook or a copy of your bank statement.[NEWLINE]user: And how do I do if I am currently not receiving benefits?
user: There are several things that I need explained about medicare premiums. Perhaps you can help me?[NEWLINE]agent: Of course. The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare. Most people don t pay higher premiums.[NEWLINE][BOUNDARY][NEWLINE]user: What role does my tax return play in this?[NEWLINE]agent: Do you want to know how we determine your 2020 income-related monthly adjustment amounts?[NEWLINE]user: Sure. Go ahead.[NEWLINE]agent: We use your most recent federal tax return the IRS provides to us. Generally, his information is from a tax return filed in 2019 for tax year 2018. Sometimes, the IRS only provides information from a return filed in 2018 for tax year 2017.[NEWLINE]user: What if I amended my tax return?[NEWLINE]agent: In that case you should let us know. We count and it changes the income to determine the income-related monthly adjustment amounts your MAGI.[NEWLINE]user: *doesn't make sense*[NEWLINE]agent: *doesn't make sense*[NEWLINE][BOUNDARY][NEWLINE]user: What would influence my income-related monthly adjustment amount?
user: what can you tell me about Medicare Premiums: Rules For Higher-Income Beneficiaries[NEWLINE]agent: The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare. Most people don t pay higher premiums[NEWLINE][BOUNDARY][NEWLINE]user: How Social Security Determines I Have a Higher Premium[NEWLINE]agent: Social Security uses the most recent federal tax return the IRS provides to us.[NEWLINE]agent: you must pay higher premiums[NEWLINE]user: yes[NEWLINE]agent: we use a sliding scale to calculate the adjustments, based on your modified adjusted gross income MAGI. Your MAGI is your total adjusted gross income and tax - exempt interest income.[NEWLINE][BOUNDARY][NEWLINE]user:  If I re a higher - income beneficiary with Medicare prescription drug coverage[NEWLINE]agent: you ll pay monthly premiums plus an additional amount, which is based on what you report to the IRS. Because individual plan premiums vary, the law specifies that the amount is determined using a base premium.[NEWLINE][BOUNDARY][NEWLINE]user: if I income isn t greater than the limits described above[NEWLINE]agent:  this law does not apply to you[NEWLINE][BOUNDARY][NEWLINE]user:  If I have higher income
user: Hello, I would like to know how to apply for a disability benefits for a minor[NEWLINE]agent: FIRST CHECK the Starter Kit for disabled children. This kit answers common questions about applying for Supplemental Security Income benefits for children, and includes a worksheet to help you gather the information you need.[NEWLINE]agent: Have you already contacted Social Security?[NEWLINE]user: no[NEWLINE]agent: I already check the Starter Kit for disabled children?[NEWLINE]user: no[NEWLINE]user: what is this kit?[NEWLINE]agent: This kit answers common questions about applying for Supplemental Security Income benefits for children, and includes a worksheet to help you gather the information you need.[NEWLINE]agent: COMPLETE the Online Child Disability Report?[NEWLINE]user: yes[NEWLINE]user: where can I get more information If you are deaf or hard of hearing?
user: If Applying for a child (under 18) what are the steps for Disability Benefits[NEWLINE]agent:  REVIEW the Child Disability Starter Kit. This kit answers common questions about applying for Supplemental Security Income SSI benefits for children, and includes a worksheet that will help you gather the information you need[NEWLINE]agent: Did you contact Social Security right away to find out if your income?[NEWLINE]user: yes[NEWLINE]user: If I do not want to do this report online or I need help[NEWLINE]agent:  you can call us toll - free at 1 - 800 - 772 - 1213[NEWLINE][BOUNDARY][NEWLINE]user: To apply for a child?[NEWLINE]agent: You will need to complete an Application for Supplemental Security Income SSI AND a Child Disability Report. The report collects information about the child's disabling condition and how it affects his / her ability to function[NEWLINE]user: I need more information[NEWLINE]agent:  only the Child Disability Report can be completed online[NEWLINE]user: To apply for a child
user: what can you tell me about Social Security Credits[NEWLINE]agent: You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes[NEWLINE][BOUNDARY][NEWLINE]user: How Credits Are Earned?[NEWLINE]agent: you work and pay Social Security taxes?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: I need more information about the amount of credits[NEWLINE]agent: The number of credits does not affect the amount of benefits you receive.  It only determines if you are eligible or not. You do not get extra benefits for earning more than the minimum number of credits[NEWLINE][BOUNDARY][NEWLINE]user: if i work and pay Social Security taxes[NEWLINE]agent: you earn up to a maximum of four credits per year[NEWLINE][BOUNDARY][NEWLINE]user: what is the number of credits needed for retirement benefits[NEWLINE]agent: you were born after 1928?
user: I have some questions regarding my social security credits and could use some help with that.[NEWLINE]agent: Of course. You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.[NEWLINE]user: Wait, does this mean I get more money if I have more credits?[NEWLINE]agent: The number of credits does not affect the amount of benefits you receive.[NEWLINE]user: So I don't get more if I have more credits?[NEWLINE]agent: No, credits only determine if you are eligible or not. You do not get extra benefits for earning more than the minimum number of credits.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, now I understand. How many credits would I need for survivor benefits?[NEWLINE]agent: The number of credits needed for family members to be eligible for survivors benefits depends on your age when you die. The younger you are,  the fewer credits needed.[NEWLINE]agent: Are you already receiving retirement or disability benefits?[NEWLINE]user: No, I'm not.[NEWLINE][BOUNDARY][NEWLINE]user: I'm also statutorily blind, how does that affect my work test?
user: Hello there. I'd like to know what I need to do if I want to apply for retirement from outside the U.S.[NEWLINE]agent: Of course. You need to contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know what an account is?[NEWLINE]user: No. I know what an account is.[NEWLINE][BOUNDARY][NEWLINE]user: What if I include information about other family members when I apply?[NEWLINE]agent: In that case we'll let you know if they may be able to receive benefits from your application.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. And what if I'm unable to check my status online?[NEWLINE]agent: You can always call us 1-800-772-1213 TTY 1-800-325-0778 from 8:00 a.m. to 5:30 p.m., Monday through Friday.[NEWLINE][BOUNDARY][NEWLINE]user: Noted. Can I estimate my retirement benefits somehow?[NEWLINE]agent: Yes, you can estimate your retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]user: Is it also possible to withdraw my application?
user: I'm currently living outside the U.S. and want to know how I can apply for my retirement benefits.[NEWLINE]agent: In that case, you should contact the Federal Benefits Unit for your country of residence if you live outside the U.S. or a U.S. territory and wish to apply for retirement benefits.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know what an account is?[NEWLINE]user: Yeah, sure. Why not?[NEWLINE]agent: Online Services.[NEWLINE][BOUNDARY][NEWLINE]user: That doesn't make sense. Well, how are you going to respond to my application?[NEWLINE]agent: You'll receive a letter in the mail with our decision.[NEWLINE]agent: Have you included information about other family members when you applied?[NEWLINE]user: No, I haven't finished my application yet. I'm still filling it out.[NEWLINE][BOUNDARY][NEWLINE]user: I got an error during the online application. It tells me not to enter 'special characters', what now?
user: How do I check on my appeal status?[NEWLINE]agent: You can find out your status online.[NEWLINE][BOUNDARY][NEWLINE]user: Am I eligible to use the status checking tool available on the website?[NEWLINE]agent: Have you used this tool before?[NEWLINE]user: No, I have not.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use this tool to track my VA appeal for disability compensation?[NEWLINE]agent: Yes, this can be done using the tool.[NEWLINE]user: What other types of appeals can I track with the tool?[NEWLINE]agent: You can use the tool to track the status of your VA claims or appeals for compensation.[NEWLINE][BOUNDARY][NEWLINE]user: What details about my claim can I view online?
user: I have a VA decision review going on and want some help[NEWLINE]agent: Okay, We can help you find out what happens after you request a decision review[NEWLINE]agent: Has the VA scheduled an exam for you?[NEWLINE]user: yep[NEWLINE]agent: Okay, please be sure not to miss them.[NEWLINE][BOUNDARY][NEWLINE]user: I want to be ready if something goes wrong so can you give me a form to request a review?[NEWLINE]agent: You can download VA Form 20 - 0996 : Higher - Level Review PDF[NEWLINE][BOUNDARY][NEWLINE]user: Is there a place where you post frequently asked questions?[NEWLINE]agent: Yes there is, Go to FAQs and there you can get answers to some of your questions[NEWLINE]user: questions about VA decision reviews?[NEWLINE]agent: Yes, you can get answers to frequently asked questions about decision reviews.[NEWLINE][BOUNDARY][NEWLINE]user: and I know you can ask for help from someone so can you tell me about that?[NEWLINE]agent: You can get help requesting a decision review. A Veterans Service Organization or VA - accredited attorney or agent can help you request a decision review.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to do the review in a certain amount of time or do I have forever to do it?
user: what about More information and resources[NEWLINE]agent: VA transition assistanceAs you separate from the military, explore your career options by attending a Transition Assistance Program TAP briefing[NEWLINE][BOUNDARY][NEWLINE]agent: are you referring to GI billing?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]user: are there VOC rehab success stories?[NEWLINE]agent: Voc Rehab success storiesRead Veterans ' stories of how Voc Rehab counselors and services helped them overcome challenges, find new opportunities, and achieve greater goals[NEWLINE][BOUNDARY][NEWLINE]user: what are Other VA benefits and services[NEWLINE]agent:  Other educational assistance programsIf you re a Veteran, Reservist, or National Guard Soldier who doesn t qualify for the Post-9/11 GI Bill[NEWLINE][BOUNDARY][NEWLINE]user: can I get Get career and employment assistance[NEWLINE]agent: EligibilityIf you have a service - connected disability that limits your ability to work or prevents you from working, find out if you 're eligible for vocational rehab[NEWLINE][BOUNDARY][NEWLINE]user: How do I get help if I'm homeless or at risk of becoming homeless?
user: I want to learn about the VA and MST[NEWLINE]agent: Are you a veteran?[NEWLINE]user: I'm not[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me where I can get more information?[NEWLINE]agent: You can download our military sexual trauma brochure for Veterans : In English PDF,or En espanol PDF[NEWLINE]user: what services do you have and can do we have to give our information when we use like the call line?[NEWLINE]agent: you can remain anonymous. You can get 1-on-1 advice, support, and information 24/7 by phone, text, or online chat.You can also connect with a sexual assault response coordinator near your base or installation.[NEWLINE][BOUNDARY][NEWLINE]user: Do we need to have a case history and can we use VA services if we don't qualify for certain things?[NEWLINE]agent: you may be able to get MST - related care even if you don't qualify for other VA services. You also don't need to have reported the MST or have other proof that it happened.[NEWLINE][BOUNDARY][NEWLINE]user: will MST help me get benefits?[NEWLINE]agent: Not the traumatic event itself, but you may be able to get disability compensation for conditions resulting from MST like PTSD the most common mental health condition linked to MST.  We can help you find out if you can get disability benefits for PTSD[NEWLINE][BOUNDARY][NEWLINE]user: and how can we use VA services?
user: What happens after I apply for education benefits?[NEWLINE]agent: You can find out what happens after you apply through our website.[NEWLINE]agent: Did we ask for any documents?[NEWLINE]user: yes, I have documents you need.[NEWLINE]agent: You will have to upload them through the GI Bill website.[NEWLINE]user: What will happen after I apply?[NEWLINE]agent: You won't be able to make changes, but you can find help for any questions.[NEWLINE]user: Will i be able to call about any questions after my application?[NEWLINE]agent: Call 888-GI-BILL or 1-888-442-4551 Monday through Friday, 8 a.m. to 7 p.m., eastern time.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a different application for Vocational Rehabilitation and Employment or Chapter 31.[NEWLINE]agent: Yes, you will need to use a different application in that case.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if documents were asked for?[NEWLINE]agent: You would need to go to the GI Bill website and upload them.[NEWLINE][BOUNDARY][NEWLINE]user: What do I do if I want to apply in person?