elplaguister/DTS_session_datasets huggingface dataset:
user: what are your preparation checklists about?[NEWLINE]agent: We have checklists with the steps that can be taken to help prepare for admission and school costs.[NEWLINE]agent: Would you like a tip on how to balance studying and having fun?[NEWLINE]user: yeah, why not[NEWLINE]agent: You can practice good time management to be able to do both.[NEWLINE][BOUNDARY][NEWLINE]user: When can I start planning for college?[NEWLINE]agent: You can start planning at anytime and there are plenty of steps you can take right now to get ready for college.[NEWLINE][BOUNDARY][NEWLINE]user: Id like to ask more info about College Preparation YouTube Playlist.[NEWLINE]agent: Curious about what college is like? Will the videos help us with the college experience in general?[NEWLINE][BOUNDARY][NEWLINE]user: what kinds of checklists do you have?[NEWLINE]agent: We have checklists for students, parents, those just about to start school, or those years away from starting.[NEWLINE]user: is there a checklist for someone that has some catching up to do to get ready for college?[NEWLINE]agent: We have a Last-minute Checklist. It is for anyone who has been accepted at a college and is starting classes soon but hasn’t applied for financial aid yet.[NEWLINE]user: what about a checklist for juniors?
user: can you give me hiring information for federal student aid[NEWLINE]agent: Federal Student Aid Acquisitions play an integral role in supporting the needs and goals of the Federal Student Aid program. Federal Student Aid Procurement is responsible for ensuring the efficient and cost-effective procurement of Federal Student Aid products and services, while reducing costs and maintaining compliance with applicable laws, regulations, and Executive Orders[NEWLINE][BOUNDARY][NEWLINE]user: what can you tell me about the federal IT Student Aid Standards[NEWLINE][BOUNDARY][NEWLINE]user: Another query concerning the IT Standards Library. Is this a library?[NEWLINE]agent: This is the Federal Student Aid Chief Information Officer's Information Technology  Standards Library[NEWLINE][BOUNDARY][NEWLINE]agent: The IT Standards Library identifies specific Federal, Department and Federal Student Aid IT standards directly relevant to Federal Student Aid acquisitions.[NEWLINE][BOUNDARY][NEWLINE]user: I just remembered that I forgot to inquire about Federal Student Aid. I understand, and how does the Acquisition Forecast work?[NEWLINE]agent: Federal Student Aid prepares an annual forecast, with periodic updates, of expected contractual opportunities that exceed the simplified acquisition threshold for each fiscal year. Information on the Federal Student Aid forecast, as well as other acquisitions from the US Department of Education, can be found in the ED Contract Opportunity Forecast.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me the contact information?[NEWLINE]agent: Do you have questions about Federal Student Aid Acquisition activities?[NEWLINE]user: currently not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can you give me details of the procurement notices and contract requests
user: I want to know what kind of forbearance is available to me[NEWLINE]agent: The two main types are general forbearance and mandatory forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: which would be the one for me if I'm looking for teacher loan forbearance?[NEWLINE]agent: It would be teacher loan forgiveness if you are performing a teaching service that would qualify you[NEWLINE][BOUNDARY][NEWLINE]user: Another question about Income-Driven Repayment Plan. Could you please explain what you mean by that?[NEWLINE]agent: Income-driven repayment plans base your monthly payments on your income and family size, meaning that in some cases, you payment under this plan could become as low as $0 per month.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me about an in-school deferment if I am enrolled in college more than half-time?[NEWLINE]agent: With that option, in most cases your loan will be placed into a deferment automatically based on enrollment information reported by your school, and your loan servicer will notify you that the deferment has been granted.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any extra considerations if I am actually attending school and am active duty military at this time?[NEWLINE]agent: You may be eligible for this deferment if you are on active duty military service in connection with a war, military operation, or national emergency.[NEWLINE]user: If a global pandemic is considered a national emergency, then that does describe my situation.[NEWLINE]agent: You may be eligible for this deferment.[NEWLINE][BOUNDARY][NEWLINE]user: What is a Graduate Fellowship Deferment?
user: what forbearance is there for a student loan?[NEWLINE]agent: There is general forbearance and mandatory forbearance.[NEWLINE][BOUNDARY][NEWLINE]user: what do I need to be going though to get help?[NEWLINE]agent: Are you going through financial difficulties?[NEWLINE]user: no[NEWLINE]agent: Have medical expenses affected your ability to make your scheduled monthly loan payments?[NEWLINE]user: they have[NEWLINE]agent: You are eligible to request a general forbearance due to your situation[NEWLINE]user: I'd also like to know if student loan deferment requires you to postpone making payments for a period of time. Is it possible for me to apply for a hardship deferment?[NEWLINE]agent: Would you like to see if you qualify?[NEWLINE]user: yes[NEWLINE]agent: Are you receiving a means-tested benefit like welfare?[NEWLINE]user: no we aren't[NEWLINE]agent: Do you work full-time but have earnings that are below 150% of the poverty guideline for your family size and state of residence?[NEWLINE]user: I don't think so[NEWLINE]agent: Are you serving in the Peace Corps?[NEWLINE]user: yes I am[NEWLINE]agent: Okay, you qualify for this deferment.[NEWLINE][BOUNDARY][NEWLINE]user: so I won't be making payments?
user: Hi, What are the eligibility requirements for a discharge of my student loan if my school closes?[NEWLINE]agent: If your school closes while you are enrolled with them or soon after you withdraw you may be eligible for discharge of your federal student loan.[NEWLINE][BOUNDARY][NEWLINE]user: I have loans with the same school or different programs.  Before I could complete any of the programs my school closed. What happens in a case like this?[NEWLINE]agent: In a case like yours only loans you received for a program that you were unable to complete because of the school's closure are eligible for discharge.[NEWLINE][BOUNDARY][NEWLINE]user: I'm a parent who used a Direct PLUS Loan to fund my child's education. Is it possible for my loan to be discharged due to false certification of the school of my child?[NEWLINE]agent: Do you know if the school that your child attended falsely certified that your child would benefit from its training?[NEWLINE]user: No this is not so.[NEWLINE]agent: Did your child have a disqualifying status at the time the school certified your eligibility to receive the parent PLUS loan?[NEWLINE]user: Yes she had a disqualifying status.[NEWLINE]agent: Okay[NEWLINE][BOUNDARY][NEWLINE]user: I believe that someone forged my signature on a loan document and I wish to apply for a loan discharge. How do I go about applying for a discharge?
user: when do I get the money for my books?[NEWLINE]agent: Has you school provided a way for you to obtain your books and supplies by the seventh day of the term?[NEWLINE]user: no that's why I'm here asking[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: can you tell me what I can do if I can't get the ISBN number for my books?[NEWLINE]agent: If you can't get the ISBN then you can ask the school for the author, title, publisher, and copyright date.[NEWLINE][BOUNDARY][NEWLINE]user: That is something I understand. What if I'm instead completing the entrance counseling in order for me to borrow a loan as a graduate or advanced student?[NEWLINE]agent: In that case the entrance counseling will fulfill counseling requirements for Direct Subsidized Loans, Direct Unsubsidized Loans, and Direct PLUS Loans.[NEWLINE][BOUNDARY][NEWLINE]user: I see. Another question on book loans, when will a parent on a direct Plus Loan get the money for their daughter's school?[NEWLINE]agent: The school will give out the loan money by crediting it to the child’s school account to pay tuition, fees, room, board, and other authorized charges.[NEWLINE][BOUNDARY][NEWLINE]user: how do I know if they should be giving me money for the books I need?[NEWLINE]agent: Are you eligible for disbursement 10 days before the term begins?[NEWLINE]user: I guess not otherwise I would be getting my money
user: Hi there. I would like to have some information related to receive financial aid as student.[NEWLINE]agent: Sure. We can bring you the best help we can provide to you. Is very important that you know that are the college or career school and not the u.s. department of education who are in charge to distribute the federal student aid.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, I see. That's very important thing to know. But when I start receiving the aid?[NEWLINE]agent: The type of aid you accepted will affect when you will get your aid.[NEWLINE][BOUNDARY][NEWLINE]user: I see... But then, how I gonna get the textbooks and all the material I need for the classes?[NEWLINE]agent: The school must provide you a way to get for you to obtain your books and supplies by the seventh day of the term. You were elected for disbursement?[NEWLINE]user: Yes, I think I have.[NEWLINE]agent: Great. That way they most provide you the supplies you need  days before the term begins. You are aware that this will give you a credit balance, right?[NEWLINE]user: Yes, I know that the money will be the one left over they take the part for all the tuition, fees and other charges.[NEWLINE]agent: That's right. The same way they will provide you all the supplies you need in time, so you don't have to worry to start the course without the things you need.[NEWLINE][BOUNDARY][NEWLINE]user: Another question I have, how do you decide which student loans to accept? I do not want to choose an aid that is difficult to understand
user: is there a way to know how much financial aid I will get?[NEWLINE]agent: We have a tool that will give you an estimate of the federal student aid you might receive, would you like to try it?[NEWLINE]user: yes that's just what I was looking for[NEWLINE]agent: You can use the FAFSA4caster[NEWLINE]user: I'd also like to learn more about Program Reviews. What is the FPRD's role in these program reviews?[NEWLINE]agent: When a review is carried out, the FPRD may or may not require additional actions to be carried out by an institution[NEWLINE]user: What is a FPRD?[NEWLINE]agent: This is issued by the FSA. It's a report that includes all the findings that were identified in the program review report, the response from the school in question and also the final determination of the Department[NEWLINE]user: Is there a FPRD available for the year 2014?[NEWLINE]agent: null[NEWLINE]user: Where would I be able to find FPRD reports for a school?
user: What if I can't make my monthly payment?[NEWLINE]agent: Do you have trouble making your monthly payments?[NEWLINE]user: yes[NEWLINE]agent: Contact your loan manager immediately. Your loan manager can help you understand your options.[NEWLINE][BOUNDARY][NEWLINE]user: In addition, I need to know what the Final Program Review Determination,  What happens after a program analysis is completed?[NEWLINE]agent: The FSA will issue a Final Program Review Determination which is just a report that has each finding identified in the program review report, the school's response, and Department's final determination.[NEWLINE]user: What else would the FPRD do?[NEWLINE]agent: The FPRD will also identify liabilities, calculated based on the findings of the program review, provides instructions for the payment of those liabilities, notifies the institution of its right to appeal and closes the review.[NEWLINE]user: Where would I find an overview of the top program review and audit findings by fiscal year?[NEWLINE]agent: To find an overview of the top program review and audit findings by fiscal year you should visit the "third party servicer program reviews."[NEWLINE]user: Is there a fiscal year 2014?
user: Hello, where can I find detailed information about the TPD download?[NEWLINE]agent: want to know everything about the TPD download?[NEWLINE]user: not everything but most[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if my obligation to pay my loans is reinstated?[NEWLINE]agent: In that case Nelnet will explain the reason for the reinstallation and provide you with information on what you can do if you have questions about the reinstallation or if you believe the reset was based on incorrect information.[NEWLINE][BOUNDARY][NEWLINE]user: What actions do they take If they determine that I am totally or permanently disabled as per the documentation of the SSA or the certification of a doctor?[NEWLINE]agent: The first thing is to notify you that your loans or TEACH Grant service obligation have been canceled;[NEWLINE][BOUNDARY][NEWLINE]user: If my loan is canceled due to TPD, do I have to pay taxes on the amount of the canceled loan?[NEWLINE]agent: In this case, if you received a TPD discharge of a loan before January 1, 2018, the amount of the loan written off can be considered income for federal tax purposes under the IRS rules of the Internal Revenue Service.[NEWLINE][BOUNDARY][NEWLINE]user: So what benefit does a TPD download generate due to total and permanent disability?
user: If I am totally and permanently disabled, can I qualify for a discharge of my federal student loans?[NEWLINE]agent: Note a TPD discharge for total and permanent disability frees you from having to pay a loan from the William D. Ford Federal Direct Loan Direct Loan Program, a loan from the FFEL Federal Family Education Loan Program and / or a Loan Federal Perkins or complete an EDUCATION Grant service obligation.[NEWLINE]user: How can I qualify for a TPD download?[NEWLINE]agent: You must first complete and submit a TPD download request, along with documentation showing that you meet our requirements to be considered totally and permanently disabled, to Nelnet, the administrator who assists the US Department of Education with the process TPD download.[NEWLINE][BOUNDARY][NEWLINE]user: If you show that I am totally and permanently disabled according to the SSA documentation, it means that you are subject to a monitoring period of three years after discharge, what else should I know?[NEWLINE]agent: you must be considered discharged for federal tax purposes at the end of the post-discharge monitoring period[NEWLINE][BOUNDARY][NEWLINE]user: I'm a certified teacher, and I'm curious if my federal student loans will be forgiven because of my work as a teacher.[NEWLINE]agent: If you teach full-time and meet all the other qualifications you may be eligible for forgiveness of up to $17,500 on your student loan.[NEWLINE]user: I have a Direct Consolidation Loan, does this qualify?[NEWLINE]agent: Yes, you may be eligible for forgiveness of the outstanding portion of the consolidation loan that repaid an eligible Direct Subsidized Loan, Direct Unsubsidized Loan, Subsidized or Unsubsidized Federal Stafford Loan.[NEWLINE][BOUNDARY][NEWLINE]user: At what time after I qualify can I apply for teacher loan forgiveness?