elplaguister/DTS_session_datasets huggingface dataset:
user: I need help with renewing a hazmat endorsement[NEWLINE]agent: Would you like to know how to renew your hazardous materials endorsement?[NEWLINE]user: no[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to know about the background check?[NEWLINE]user: yes when do I need it[NEWLINE]agent: Do you need to keep the HazMat endorsement?[NEWLINE]user: no but I want to know when I need to do the check[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how do I apply for the background check?[NEWLINE]agent: Follow the instructions in the HazMat endorsement renewal notice to apply for the background checks.[NEWLINE][BOUNDARY][NEWLINE]user: what happens if I fail the background check?[NEWLINE]agent: Did you not pass the background checks?
user: How to renew a hazardous materials endorsement?[NEWLINE]agent: Do you want to Renew a hazardous materials endorsement?[NEWLINE]user: yes[NEWLINE]agent: We will normally mail you a renewal notice for your HazMat endorsement, which is separate from the notice to renew your CDL. Follow the instructions in the HazMat endorsement renewal notice to apply for the background checks.[NEWLINE][BOUNDARY][NEWLINE]user: I would like to know more about what types of federal driving are there? And finally, the commercial driving operation in which cities or places are restricted?[NEWLINE]agent: Commercial driving operation is restricted to New York State only, and you are required to meet the Federal medical requirements.[NEWLINE][BOUNDARY][NEWLINE]user: where can i find an approved medical examiner[NEWLINE]agent: you can either go to the National Registry of Certified Medical Examiner Search, or call FMCSA at 202 366 - 4001 and ask to speak to a representative. Once your physical is complete, the medical examiner will give you a Medical Examiners Certificate Form MCSA-5876[NEWLINE][BOUNDARY][NEWLINE]user: What information can you give me about Federal regulations[NEWLINE]agent: Federal regulations require that every commercial learner permit CLP holder or driver license CDL holder must certify to the type of commercial driving they currently perform or expect to perform[NEWLINE]user: which are the requirements
user: My HazMat endorsement is about to expire and I need help with renewing it.[NEWLINE]agent: Do you know how to renew your HazMat endorsement?[NEWLINE]user: No.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how often that you need to complete a background check to keep your HazMat endorsement?[NEWLINE]user: Yeah, I know.[NEWLINE]agent: Have you completed one recently?[NEWLINE]user: No, but I will be getting it done soon.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I don't really need the HazMat endorsement anymore?[NEWLINE]agent: If you do not need your HazMat endorsement, you won't have to take the written test or do a background check.[NEWLINE][BOUNDARY][NEWLINE]user: If I do decide to renew my HazMat endorsement, where do I get fingerprinting done for the background check?
user: Hello, good day. I work with the transport of hazmat but my endorsement is about to expire.[NEWLINE]agent: We are here to help you the best we can. Are you interested into renew your hazardous material endorsement?[NEWLINE]user: Not right now. But I worry it could expire and I don't know what I'll have to do.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how often you need to get a background check?[NEWLINE]user: I'm not really sure about it.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how to provide your fingerprints for this background check?[NEWLINE]user: Yes, I have the idea. But any extra explanation from you would be useful.[NEWLINE]agent: No problem. The service for the required fingerprinting is being provided by identigo, and all hazmat endorsement applicants must go to the identogo id centers located in the new york state.[NEWLINE][BOUNDARY][NEWLINE]user: If I want to go there to see, could you tell me the address?. What happens if I don't keep my information up to date with the DMV?[NEWLINE]agent: This could result in losing your commercial driving privileges.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get a USDOT Medical Examiner's Certificate?[NEWLINE]agent: You can obtain a USDOT Medical Examiner's Certificate by receiving a USDOT physical performed by a medical examiner. Be sure to choose a medical examiner that is listed on the Federal Motor Carrier Safety Administration's FMCSA National Registry.[NEWLINE][BOUNDARY][NEWLINE]user: How do I know if the Medical Certificate is on my record or not?
user: I need info about HazMat endorsement[NEWLINE]agent: Do you want to know how to renew your HazMat endorsement?[NEWLINE]user: No,I need more info but not that[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how often you need to get a background check?[NEWLINE]user: Yes, i know that[NEWLINE]agent: Do you want to keep your HazMat endorsement?[NEWLINE]user: Yes, please[NEWLINE]agent: In that case, the driver need to provide fingerprints and pass the background checks every five years[NEWLINE][BOUNDARY][NEWLINE]user: What if i have a Medical Variance?[NEWLINE]agent: you must keep it current with the FMCSA.The DMV will not remind you when your USDOT Medical Examiner 's Certificate or Medical Variance is about to expire unless you are enrolled in the Electronic Reminders program[NEWLINE][BOUNDARY][NEWLINE]user: how To avoid a downgrade or cancellation of my CDL / CLP[NEWLINE]agent: you must take this certificate to the DMV when you apply for your CLP / CDL, or fax / email it to the NY State DMV Medical Certification Unit[NEWLINE][BOUNDARY][NEWLINE]user: If i select NA or NI as your driving type
user: I would like to learn about replacing personalized plates.[NEWLINE]agent: Do you want to replace personalized plates?[NEWLINE]user: Yes, I would like to replace my personalized plates.[NEWLINE]agent: There are many reasons that allow you to replace your personalized plates.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Do you know CDL driving record? Could you tell me how can I connect via MyDMV[NEWLINE]agent: You can save and print a PDF version of your record. You will have up to 5 days after your order to download it. The fee is $ 7.[NEWLINE]user: What do I need to create a MyDMV account?[NEWLINE]agent: To create a MyDMV account, you will need   a New York State license, permit, or non-driver identification or    your New York State license,[NEWLINE]user: What if I asked for the renewal and it has not arrived?[NEWLINE]agent: You will need to wait for it to arrive before you can create a MyDMV account.[NEWLINE]user: What if I have trouble downloading my registration?
user: You can help me by answering a few questions I have regarding my application for the voter registration. That'd be really helpful.[NEWLINE]agent: Do you want to know if you're eligible to register to vote in New York State?[NEWLINE]user: No, I don't.[NEWLINE][BOUNDARY][NEWLINE]agent: Have you registered to vote in the past but do you need to update your voter registration information?[NEWLINE]user: Yes, to both.[NEWLINE]agent: You do not need to update your voter registration information if your political party preference or name has changed since you last voted.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know if my vehicle is recovered before I file a form MV-78b, can I still use my registration?[NEWLINE]agent: Your registration is still active.[NEWLINE]user: Do I need to make sure the alarm is cancelled?[NEWLINE]agent: Yes make sure it is cancelled before using vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need a replacement title?[NEWLINE]agent: Yes, make sure the police have cancelled aalrm and then send title to the Title Bureau with a letter explaining the vehicle was recovered.[NEWLINE]user: So I need to do this if it is recovered before the transfer?
user: I need a dditional information about buy or sell a vehicle[NEWLINE]agent: Have you changed the name in the vehicle registration?[NEWLINE]user: No, I haven't[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have flood damage?[NEWLINE]user: Sadly yes[NEWLINE]agent: Please, check the National Insurance Crime Bureau database to see if a vehicle is flood damaged. You will need the Vehicle Identification Number VIN[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing I'd like to say about Empire Gold plates. What are you going to do with your old Empire Blue and White plates?[NEWLINE]agent: Do you want to know what to do when you receive your new Empire Gold plates?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: How do I get a state list of local recycling coordinators?
user: Where can I get answers for FAFSA process?[NEWLINE]agent: Yes, you can get in-depth info about the FAFSA form and what to expect after you submit your application.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you have any trending topics you would like to know about?[NEWLINE]user: No not at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Did you not find what you are looking for?[NEWLINE]user: No, I found everything I needed at this time.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get help with common questions about FAFSA process?[NEWLINE]agent: We can give you help with the most common questions about the process such as How do I correct my FAFSA form.[NEWLINE][BOUNDARY][NEWLINE]user: Also, for Federal Student Aid application, can I update the school choices on my list at a later date on my FAFSA form?[NEWLINE]agent: If you want to do this, you will need to notify your state agency by changing your school in the Tennessee Student Assistance Corporation Student Portal[NEWLINE]user: What are the rules governing schools in the state of Vermont?
user: Are there any resources for parents of students?[NEWLINE]agent: Are you planning ahead for your child's higher education?[NEWLINE]user: No, not at this time.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any tips I can get when choosing a school?[NEWLINE]agent: Yes, you can get tips on things to consider when choosing a school, and use our free college search tool that matches your career goals, interests, and how much you can afford.[NEWLINE][BOUNDARY][NEWLINE]user: Another question regarding your free college program, do your checklists help me prepare for this as well?[NEWLINE]agent: Yes. Our checklists suggest these and many other steps you can take, as well as websites you can explore, as you prepare academically and financially for college.[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me assistance in understanding my options when it comes to selecting a school for college?[NEWLINE]agent: You will have to take time to research and understand all your options available to you and we can help you make informed decisions.[NEWLINE][BOUNDARY][NEWLINE]user: When can I start planning for college?[NEWLINE]agent: You can start planning at anytime and there are plenty of steps you can take right now to get ready for college.[NEWLINE][BOUNDARY][NEWLINE]user: What is the best way to find a school and funding I need?
user: Hello i would like to get information about Recurring IDR Requesters[NEWLINE]agent: Do you want to file an annual recertification of your income?[NEWLINE]user: Yes[NEWLINE]agent: To recertify your current income-based payment plan, you must provide updated information about your income and family size annually.[NEWLINE]user: I do not have updated information[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How do I calculate my payment if my income has changed?[NEWLINE]agent: Have your income or your family size changed?[NEWLINE]user: Yes[NEWLINE]agent: You can request that your income-based payment be recalculated to reduce your current monthly payment.[NEWLINE][BOUNDARY][NEWLINE]user: Who should complete this?
user: Could you give me some information about if there is any program that would allow me to temporarily stop making payments on my student loan?[NEWLINE]agent: Deferment might be a good option for you as long as you realize that if you won't have to make a payment, you probably won't be making any progress toward forgiveness or paying back your loan.[NEWLINE]user: Are there any alternatives to that option?[NEWLINE]agent: You could also consider income-driven repayment.[NEWLINE][BOUNDARY][NEWLINE]user: Could you please explain to me what that means?[NEWLINE]agent: Income-driven repayment plans base your monthly payments on your income and family size, meaning that in some cases, you payment under this plan could become as low as $0 per month.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me about an in-school deferment if I am enrolled in college more than half-time?[NEWLINE]agent: With that option, in most cases your loan will be placed into a deferment automatically based on enrollment information reported by your school, and your loan servicer will notify you that the deferment has been granted.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about the Income-driven Repayment Plans process, how does interest work during forbearance for a federal family education loan, if I'm not paying off the interest?[NEWLINE]agent: Unpaid interest is capitalized and the total amount you repay over the life of your loan may be higher[NEWLINE][BOUNDARY][NEWLINE]user: what is discretionary forbearance?
user: I'm here for a school loan deferment[NEWLINE]agent: I can help you find out if a deferment is the best option for your situation.[NEWLINE]user: what else can I do?[NEWLINE]agent: You can consider income-driven repayment.[NEWLINE][BOUNDARY][NEWLINE]user: Sure, and if I'm not paying the interest, how does it work during the forbearance of a federal family education loan?[NEWLINE]agent: Unpaid interest is capitalized and the total amount you repay over the life of your loan may be higher[NEWLINE][BOUNDARY][NEWLINE]user: what is discretionary forbearance?
user: What can you tell me about Direct PLUS loans for parents?[NEWLINE]agent: Direct PLUS loans are for parents and can help pay for undergraudate students other expenses.[NEWLINE]user: How could I apply?[NEWLINE]agent: You can always use the online application to apply for a parent PLUS loan.[NEWLINE][BOUNDARY][NEWLINE]user: Is Extended Repayment Plan allows you to repay your loans over an extended period of time?.What steps will I take to become eligible for the Extended Repayment Plan?[NEWLINE]agent: Are you a Direct Loan borrower?[NEWLINE]user: Yes, I have borrowed with a Direct Loan for school.[NEWLINE]agent: As long as you have had no outstanding balance on your Direct Loans as of October 7, 1998 and you have more than $30,000 in outstanding Direct Loans then you are eligible for Extended Repayment Plan.[NEWLINE][BOUNDARY][NEWLINE]user: What Federal Loans are eligible for the Extended Repayment Plan?[NEWLINE]agent: The William D. Ford Federal Direct Loan Program and the Federal Family Education Loan Program will make you eligible.[NEWLINE]user: What Federal loans are eligible for Extended Repayment Plan?
user: What are direct PLUS loans for?[NEWLINE]agent: PLUS loans can help pay for education expenses not covered by other financial aid.[NEWLINE]user: I understand but how can I apply?[NEWLINE]agent: You can use the online application to apply for a PLUS parent loan.[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you. I would also like to find out how to apply for a loan. How will I know if my school participates in a QTP plan?[NEWLINE]agent: The financial aid or admissions staff in your school can help you with this[NEWLINE][BOUNDARY][NEWLINE]user: Can you give me more information on the Coverdell Education Savings Account please?
user: Can you give me details of the costs of the university and the professional career?[NEWLINE]agent: you can learn about college costs and get tips on how to reduce costs when you go to school, we can help you[NEWLINE][BOUNDARY][NEWLINE]user: What is important to know if I decide to get a credit card?[NEWLINE]agent: make sure you understand the terms.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding checklists to help me prepare financially and academically, can I start planning for my college while I'm in high school?[NEWLINE]agent: You can start planning at anytime and there are plenty of steps you can take right now to get ready for college.[NEWLINE][BOUNDARY][NEWLINE]user: I understand, but how can I compare the costs of the universities?[NEWLINE]agent: You can easily find information on whether the cost of a university is low, medium or high using the College Scorecard.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get discounts on tuition from universities and professional schools?[NEWLINE]agent: If you meet certain conditions, are you at least the son of a student, that is, if your parents went to school?[NEWLINE]user: Yes I am[NEWLINE]agent: so if you may be eligible for tuition discounts[NEWLINE]user: How can a credit card help me?
user: Can you give me details of the costs of the university and the professional career?[NEWLINE]agent: you can learn about college costs and get tips on how to reduce costs when you go to school, we can help you[NEWLINE][BOUNDARY][NEWLINE]user: Can I get discounts on tuition from universities and professional schools?[NEWLINE]agent: If you meet certain conditions, are you at least the son of a student, that is, if your parents went to school?[NEWLINE]user: it's not my case[NEWLINE]agent: ok and more than one family member is enrolled in school?[NEWLINE]user: if more than one member is enrolled[NEWLINE]agent: ok so if you can opt for a discount[NEWLINE]user: I see. Another question about Plan Eligibility. How much can I have in outstanding loans from the FFEL program?[NEWLINE]agent: You would need to have $30,000 in outstanding FFEL loans and no Direct loans can be used in the Extended Repayment Plan.[NEWLINE]user: What eligibility requirements are there for the Extended Repayment Plan?[NEWLINE]agent: Are you a Direct Loan borrower?
user: I need to know how to renew my FAFSA application.[NEWLINE]agent: As you know, you have to renew your FAFSA form each year by submitting a new form.[NEWLINE][BOUNDARY][NEWLINE]agent: D you know how easy is to renew your FAFSA form?[NEWLINE]user: I know that it is easy.[NEWLINE]agent: Have you already logged in to renew your form?[NEWLINE]user: Not yet.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I use the myStudentAid mobile app to renew it?[NEWLINE]agent: Yes, you can, and actually, if you log in as a student on the myStudentAid mobile app and are eligible for a FAFSA renewal, the renewal form will automatically display.[NEWLINE][BOUNDARY][NEWLINE]user: I see. May I ask another question for my Student Aid Plan, how and when will I receive my financial aid?[NEWLINE]agent: The financial aid staff at your college or career school will explain exactly how and when your aid will be paid to you.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have to pay this money back?
user: How would I go about renewing my FAFSA Application?[NEWLINE]agent: Another year means you have to renew your financial aid through FAFSA.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you need to renew your FAFSA form because it is easy?[NEWLINE]user: Yes, I need to renew my FAFSA form for the current year.[NEWLINE]agent: Do you have a computer to log in to renew your FAFSA form?[NEWLINE]user: Yes, I do have a computer to log in and renew my form?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If I log in as a student on the myStudentAid mobile app will the form show up?[NEWLINE]agent: Yes, the renewal form automatically displays if you are eligible for FAFSA renewal.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know! Another question related to my offered financial . How and when will I receive my financial aid?[NEWLINE]agent: The financial aid staff at your college or career school will explain exactly how and when your aid will be paid to you.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have to pay this money back?
user: Do I have to renew my FAFSA application?[NEWLINE]agent: Yes, the FAFSA application should be renewed each year to receive more financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: How should I renew the form?[NEWLINE]agent: Have you logged in to renew your FAFSA form?[NEWLINE]user: I have, yes.[NEWLINE]agent: Then you should notice that your form it's already prefilled with some of your previous information from the prior academic year. You just need to provide new income and tax information and update any other information that may have changed.[NEWLINE][BOUNDARY][NEWLINE]user: How to Review and Correct Your FAFSA Application comes to mind. What should I do if I'm not sure if my FAFSA application was processed?[NEWLINE]agent: Did you already submit your FAFSA form online or through the myStudentAid app?[NEWLINE]user: Yes, I did.[NEWLINE]agent: Then you can check its status immediately through the fafsa.gov website or to the app.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to provide any kind of verification after applying for a Student Aid Report?
user: Do I have to renew my FAFSA application?[NEWLINE]agent: Yes, if you want to keep receiving the benefits you have to renew it every year.[NEWLINE][BOUNDARY][NEWLINE]agent:  Do you need help on how to renew your FAFSA application?[NEWLINE]user: Yes, please.[NEWLINE]agent: Can you log in to renew your FAFSA form?[NEWLINE]user: Not right now.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: But I can do it later from the myStudentAid app.[NEWLINE]agent: Ah, that's even better. Once you log in as a student on the app the renewal form will automatically display if you are eligible for renewal.[NEWLINE][BOUNDARY][NEWLINE]user: perfect if you are so kind to pass me the link of the site. How and when will I receive my financial aid?[NEWLINE]agent: The financial aid staff at your college or career school will explain exactly how and when your aid will be paid to you.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have to pay this money back?
user: Tell me about the FAFSA application renewal.[NEWLINE]agent:  The first thing you need to know is that you have to renew your FAFSA application every year.[NEWLINE][BOUNDARY][NEWLINE]user: Can you guide me through it?[NEWLINE]agent: Sure, Have you already logged in to renew your application?[NEWLINE]user: Not yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Can I do it through the myStudentAid app?[NEWLINE]agent: Yes, you can. Once you log in as a student on the app the FAFSA renewal form should display automatically if you are eligible for renewal.[NEWLINE]user: I just did it and it looks like the form is already filled.[NEWLINE]agent: What you see in the form is the prefilled information from your previous academic year. You need to update any needed information and add your new income and tax information.[NEWLINE][BOUNDARY][NEWLINE]user: Great. And, I'm just curious but what does FAFSA mean?