elplaguister/DTS_session_datasets huggingface dataset:
user: I need some information about Empire Gold plates.[NEWLINE]agent: I can help you with that. DMV has issued Empire Gold license plates since April 1st, 2010.[NEWLINE][BOUNDARY][NEWLINE]user: If I get Empire Gold plates, can I keep my same plate number?[NEWLINE]agent: Is your vehicle registered in one of the qualifying classes listed on our website?[NEWLINE]user: Yes, I think it is.[NEWLINE]agent: Great. In that case, you can keep your same plate number, but you will have to pay an additional fee of $20.00 when you get Empire Gold plates.[NEWLINE][BOUNDARY][NEWLINE]user: If I have already renewed my Empire Gold Plates, but I have never used the sticker is it possible to apply for a refund for the sticker?[NEWLINE]agent: You can apply for a refund.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a refund if I changed my name.[NEWLINE]agent: Yes, Surrender your plates and request a transfer receipt.[NEWLINE][BOUNDARY][NEWLINE]user: Can I receive a refund of the first year registration fee?[NEWLINE]agent: DMV will process a refund if eligible.[NEWLINE][BOUNDARY][NEWLINE]user: What if the sticker was attached to the windshield?[NEWLINE]agent: You cannot remove it and apply.[NEWLINE][BOUNDARY][NEWLINE]user: What about my vehicle plate fee?
user: Good evening. Can i get information about gold plates, please?[NEWLINE]agent: Well, you can. I can say to you that DMV has issuing those plates since April 1, 2010. Also, you must know that DMV no longer issues those blue and white plates.[NEWLINE][BOUNDARY][NEWLINE]user: I see. So, in case i receive a new Golden ones, what do i do with those old blue and white ones?[NEWLINE]agent: You can send or get them to a local recycling facility. Visit the NYS Department of Environmental Conservation to see a list of such facilities.[NEWLINE][BOUNDARY][NEWLINE]user: Regarding the credit transfer, can I use this transfer to renew my registration?[NEWLINE]agent: No.[NEWLINE][BOUNDARY][NEWLINE]user: What if my father died and he was the one who had the car registered?[NEWLINE]agent: You would need a certificate of death, the registration itself as well as showing the car passed into your possession, as well as pay off anything in arrears.[NEWLINE]user: Can I email those documents to you?[NEWLINE]agent: No, you would need to fill out the Next of Kin form and either fax it in or bring it into an office.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a refund for my 1st year's registration based off these circumstances?[NEWLINE]agent: You would have to fill out the appropraite forms and be eligibile as said by those forms.[NEWLINE]user: What if I did not use the registration sticker?
user: Hello, what can you tell me about those Empire Gold plates?[NEWLINE]agent: Since April 1, 2010, DMV has issued Empire Gold vehicle license plates. DMV no longer issues Empire Blue and White plates.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, I saw my neighbour with one of these plates and immediately wondered what those are. Now I know. What if my car is registered in one of the classes listed on your website?[NEWLINE]agent: In that case you can keep the same plate number from your current plates on your new Empire Gold plates for an additional fee of $ 20.00.[NEWLINE][BOUNDARY][NEWLINE]user: ok perfect, I would also like to have information about the sales tax exemption, I have many questions about it and I would like to know the subject well[NEWLINE]agent: Would you like me to give you the link to a site where you can find more information?[NEWLINE]user: no I'll just ask a few more questions[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I get a break if I'm in the service and not living in New York now?[NEWLINE]agent: Yes, if you are a member of the U.S. Armed Forces and you do not reside in New York, you can defer your sales tax payment.[NEWLINE]user: I don't reside in New York but I am a New Yorker, is that still for me?
user: I need driving record help[NEWLINE]agent: Would you like to know what the CDL driving record abstract is?[NEWLINE]user: no I don't[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to get your driving record online through MyDMV?[NEWLINE]user: no, wanted document help[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: are CDL driving records legit?[NEWLINE]agent: The abstract of driving record is a certified DMV record. It includes a certification statement and the signature of the Commissioner of Motor Vehicles, as well as a security watermark.[NEWLINE]user: so the employer will accept it?[NEWLINE]agent: I don't see why not, it is a certified DMV record[NEWLINE][BOUNDARY][NEWLINE]user: where do I go to get it online?
user: how do i get my own CDL driving record[NEWLINE]agent: Want to know what is a CDL Driving Record Summary?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know how to connect through MyDMV[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: DMV Records[NEWLINE][BOUNDARY][NEWLINE]user: If you can't access MyDMV?[NEWLINE]agent: you can mail a Request for Certified CDL Abstract PDF [ 5 ] MV - CDL form along with the $ 10 fee to the DMV to the address provided on the form, or have your employer order your CDL driving record abstract through LENS[NEWLINE][BOUNDARY][NEWLINE]user: What is a CDL Driving Record Summary?[NEWLINE]agent:  Commercial CDL abstracts show expanded driver history information that is not available on a Standard Driving Record[NEWLINE][BOUNDARY][NEWLINE]user: how do i connect through MyDMV
user: Yes I need to obtain an in-depth record of my driving history for a new job, can you tell me how to proceed please.[NEWLINE]agent: Do you mean a CDL driving record abstract?[NEWLINE]user: Oh, is that what it's called? Then I guess that's it.[NEWLINE]agent: Commercial CDL abstracts show expanded driver history information that is not available on a Standard Driving Record. The information included are the following: convictions, suspensions, revocations and other licensing actions, Medical Certification Status information and Self- Certification information.[NEWLINE][BOUNDARY][NEWLINE]user: What is the next step after I submit the Commercial CDL driving record abstract?[NEWLINE]agent: DMV reviewed your application in Albany?[NEWLINE]user: yes[NEWLINE]agent:  it is sent to your local Motor Vehicle office. Your local Motor Vehicle office will schedule an inspection.[NEWLINE][BOUNDARY][NEWLINE]user: Where should I send all the required items[NEWLINE]agent:  New York State Department of Motor VehiclesBureau of Driver Training Programs6 Empire State Plaza, Room 327Albany, NY 12228 473 - 7174[NEWLINE][BOUNDARY][NEWLINE]user: if I have any questions about these requirements or documentation[NEWLINE]agent: please call Driver Training Programs at 1 - 518 - 473 - 7174[NEWLINE][BOUNDARY][NEWLINE]user: If classroom facilities are combined with office space?
user: Hello I need information about How to get my own CDL driving record[NEWLINE]agent: do you know what is a CDL driving record summary?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Have you Connected through MyDMV?[NEWLINE]user: Yes[NEWLINE]agent: You can save and print a PDF version of your record. You will have up to 5 days after your order to download it. The fee is $ 7.[NEWLINE]agent: do you want to create a MyDMV account?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: and if the renewal you ordered has not arrived by mail?[NEWLINE]agent: If you recently renewed or ordered yours and have not yet received it in the mail, you will need to wait for it to arrive before you can create a MyDMV account.[NEWLINE][BOUNDARY][NEWLINE]user: ok thanks and could you tell me what is a CDL driving record summary?[NEWLINE]agent: CDL business summaries show expanded driver history information that is not available in a standard Driving Record. This includes convictions, suspensions, reversals, and other license actions in any state on any type of vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: OK thanks. Could you tell me what this topic is about?
user: How to get my own CDL driving record[NEWLINE]agent: Want to know what is a CDL Driving Record Summary?[NEWLINE]user: yes[NEWLINE]agent: Commercial CDL abstracts show expanded driver history information that is not available on a Standard Driving Record[NEWLINE][BOUNDARY][NEWLINE]user: My vehicle was registered out of state. I got a letter from DMV regarding with lapse of insurance on the vehicle. What should I do?[NEWLINE]agent: Yes. All proof must include the name and address of the registrant, and the year, make and vehicle identification number VIN of the vehicle. We will apply your proof to the NY record to reduce or clear a lapse of insurance coverage reported by your insurance company.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to return my old plates if my car is registered in Alabama?[NEWLINE]agent: Yes, immediately surrender your vehicle registration and plates to the DMV.[NEWLINE]user: Wait, what if my insurance coverage is done by an insurance in Alabama?[NEWLINE]agent: If your insurance coverage in NY lapses, we will take actions against your New York State registration and driver license even if you move out of New York. This can affect your ability to have a driver license in your new state.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, this is interesting. So if I have a car registered in NY, can it be covered by my insurance in Alabama?[NEWLINE]agent: No, that is not possible.[NEWLINE]agent: Is your vehicle registered in New York State?
user: Hello I need information about How to get my own CDL driving record[NEWLINE]agent: want to know What is a CDL driving record summary?[NEWLINE]user: Yes[NEWLINE]agent: CDL business summaries show expanded driver history information that is not available in a standard Driving Record. This includes convictions, suspensions, reversals, and other license actions in any state on any type of vehicle. Information on medical certification status and self-certification information is also provided.[NEWLINE][BOUNDARY][NEWLINE]user: Thanks. May I request that my customized plates be transferred to my vehicle when I register it with the DMV?[NEWLINE]agent: Yes, you can transfer your personalized plates at the DMV when you are registering your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to replace the personalized plates I have now with different personalized plates or picture plates?[NEWLINE]agent: The answer is yes for a fee but you must call the Custom Plates Unit at 1-518-402-4838 Monday through Friday 8 am to 4 pm.[NEWLINE]user: Is there a fee to replace personalized plates?[NEWLINE]agent: Yes, there is a fee and need to call Custom Plates Unit.[NEWLINE][BOUNDARY][NEWLINE]user: If my registrant and registration class does not change can I transfer my plates to a new vehicle?[NEWLINE]agent: Yes, just instruct the automobile dealer to transfer your personalized plates to your vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Is it at all possible to transfer personalized plates at the DMV?
user: Hello I need information about How to get my own CDL driving record[NEWLINE]agent: want to know What is a CDL driving record summary?[NEWLINE]user: Yes[NEWLINE]agent: CDL business summaries show expanded driver history information that is not available in a standard Driving Record. This includes convictions, suspensions, reversals, and other license actions in any state on any type of vehicle. Information on medical certification status and self-certification information is also provided.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to create a MyDMV account?[NEWLINE]agent: To create a MyDMV account, you will need  a New York State license, permit, or non-driver identification or   your New York State license[NEWLINE][BOUNDARY][NEWLINE]user: Now, what if I want to replace my driver's license details in an office while keeping the Standard Document type?[NEWLINE]agent: you must follow some steps[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic?[NEWLINE]agent: ID Card[NEWLINE][BOUNDARY][NEWLINE]user:  If i are turning 21 soon
user: Hello I need information about How to get my own CDL driving record[NEWLINE]agent: want to know What is a CDL driving record summary?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Do you want to know if you can Connect through MyDMV?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What is the main topic of this information?[NEWLINE]agent: the main topic is DMV Records[NEWLINE][BOUNDARY][NEWLINE]user: What is a summary of the driving record?[NEWLINE]agent: A summary of the driving record is a certified DMV record. All include a certification statement and the signature of the Commissioner of Motor Vehicles, as well as a safety watermark.[NEWLINE][BOUNDARY][NEWLINE]user: What would be the rate?[NEWLINE]agent: The fee is $ 7.[NEWLINE]user: What if I can't access MyDMV?
user: Hello, i need to get my own CDL driving record, what are the procedures to getting one?[NEWLINE]agent: Sure, but before proceeding, do you know how does a CDL work?[NEWLINE]user: Can the CDL be made online? or is it strictly in an office[NEWLINE]agent: It can be made online through MyDMV[NEWLINE][BOUNDARY][NEWLINE]user: I have another question. My friend misplaced his driver's license and needs it replaced. He'll be 21 in three months. Will his driver's license still say he's under the age of 21?[NEWLINE]agent: Yes. It will still say under 21 on his driver license.[NEWLINE][BOUNDARY][NEWLINE]user: What if I'm out of the country and need to have my ID replaced?[NEWLINE]agent: Do you plan to take an overseas trip in the near future?[NEWLINE]user: No. It will be later this year.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Why is it recommended to get a REAL ID before I travel?
user: I have questions about getting a driver record abstract.[NEWLINE]agent: Are you trying to get a CDL driving record abstract?[NEWLINE]user: Yes, that's what I need.[NEWLINE]agent: Great. Your CDL abstract will show your expanded driving history information that can't be found on your Standard Driving Record.[NEWLINE][BOUNDARY][NEWLINE]user: If my ID expires, what should I do, can I replace it or should I request a new one?[NEWLINE]agent: You can not replace your ID if it expired you must renew or apply for a new one[NEWLINE][BOUNDARY][NEWLINE]user: If I want my new non-driver ID card to be sent to an alternate address[NEWLINE]agent: include an additional note and clearly print the alternate address. Don t write the alternate address on form MV-44. The mailing address you write on form MV-44 must be the address that is listed on your photo document and your DMV record.[NEWLINE][BOUNDARY][NEWLINE]user: in two weeks will i get the ID?[NEWLINE]agent:  Allow 2 weeks to receive it in the mail. You can check the mailing status of your photo document online[NEWLINE]agent: you want to know what happens if your document is not delivered two weeks after the date the document was processed[NEWLINE]user: yes[NEWLINE]agent:  you can contact us[NEWLINE][BOUNDARY][NEWLINE]user: To whom do I send the information by mail?
user: I want to know how I can renew my drivers license through the mail[NEWLINE]agent: Okay,  I need to inform you that if you renew by mail your new license will show : ' NOT FOR FEDERAL PURPOSES ' unless you already have an enhanced license.[NEWLINE]agent: Did you want to renew by mail?[NEWLINE]user: yes[NEWLINE]agent: your new license will show : ' NOT FOR FEDERAL PURPOSES ' if it is not a REAL ID[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about pre-licensing course. Do you have any additional information or tips on what I need to prepare to pass the road test?[NEWLINE]agent: Yes, I can link you to a page where you can learn how to prepare for your road test.[NEWLINE][BOUNDARY][NEWLINE]user: for the account of payment, what kind of payment do you take?[NEWLINE]agent: We accept credit/debit cards and check or money orders made out to Commissioner of Motor Vehicles. To do it online you must use a debit or credit card.[NEWLINE]user: In the next few years, I could leave New York. Is it possible to get a refund of my licensing fees if I move from a New York driver license to one from another state?[NEWLINE]agent: Yes, you can get a refund. You will need to attach a photocopy of your out of state driver license to form MV-215 and mail it to the address on that form. It may take up to 12 weeks to receive the refund.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. How do I get a card without the 'not for federal purposes' sticker on it for the new license?[NEWLINE]agent: You can renew at the DMV office[NEWLINE][BOUNDARY][NEWLINE]user: I need to change my license type too and it is over 3 years expired, so what do I do?[NEWLINE]agent: You need to apply for an original license and you must pass the vision test and the written test, you need to complete a pre-licensing course and pass a Road Test.[NEWLINE][BOUNDARY][NEWLINE]user: and can I change my address when I renew?
user: I want to renew my license by mail[NEWLINE]agent: We may have important information for you[NEWLINE]agent: Are you renewing a standard license?[NEWLINE]user: yeah[NEWLINE]agent: Okay, if you renew your Standard license by mail your new license will show, ' NOT FOR FEDERAL PURPOSES '.[NEWLINE][BOUNDARY][NEWLINE]user: I have another question about pre-licensing course that I'd like to ask. Do you have any further information or tips to prepare myself for the road test?[NEWLINE]agent: Yes, I can link you to a page where you can learn how to prepare for your road test.[NEWLINE][BOUNDARY][NEWLINE]user: I also have a query about the DMV. Is it possible to just walk into an office and do this? Will I be given a temporary license?[NEWLINE]agent: Yes, if you renew at an office you receive a temporary license to use until your new license arrives by mail within 10 business days[NEWLINE][BOUNDARY][NEWLINE]user: I may be leaving New York in the coming years. Can I get my licensing fees refunded if I exchanged my New York driver's license for an out-of-state one?[NEWLINE]agent: Yes, you can get a refund. You will need to attach a photocopy of your out of state driver license to form MV-215 and mail it to the address on that form. It may take up to 12 weeks to receive the refund.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask another question. What are the requirements that I need to bring if I go to DMV?[NEWLINE]agent: We have a guide you can use so you know what you will need before you come to DMV. Some DMV locations might allow you to make a reservation.  You do not need a reservation t o visit the DMV[NEWLINE][BOUNDARY][NEWLINE]user: I have gotten renewal notices before from you guys, but not this time and I want to renew so what do I do?[NEWLINE]agent: You can use an Application for Permit, Driver License or Non-Driver ID Card MV-44[NEWLINE]user: anything else I should know about my class C license before I go in?
user: Hello I need information about the cost to renew the license[NEWLINE]agent: Your renewal fee is on the renewal application that we mail to you and show you before you pay online. They are also listed in the box below for different types of licenses. The listed rates include the Photo Document Fee and the Metropolitan Public Transportation District Supplemental MCTD Fee, if required.[NEWLINE]agent: do you have a combined class?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: 55/5000What if I am active in the army?[NEWLINE]agent: See our military resources for more information on renewal and thank you for your service![NEWLINE][BOUNDARY][NEWLINE]user: For an 8 year driver's license what is the fee?[NEWLINE]agent: MCTD fee is $ 16[NEWLINE][BOUNDARY][NEWLINE]user: About the MCTD fee, if I live in Queens, do I have to pay this fee?[NEWLINE]agent: Yes, the MCTD fee.[NEWLINE][BOUNDARY][NEWLINE]user: I may be moving out of New York in the next few years. Can I get a refund of my licensing fees if I've exchanged my New York driver license for an out of state one?[NEWLINE]agent: Yes, you can get a refund. You will need to attach a photocopy of your out of state driver license to form MV-215 and mail it to the address on that form. It may take up to 12 weeks to receive the refund.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a fee chart available?
user: I need information about how much it'll cost me to renew my license.[NEWLINE]agent: Your renewal fee is either on the renewal application that we will mail you or displayed before you pay online. It depends on what type of license you have.[NEWLINE]user: I have a DM class license, how much is that?[NEWLINE]agent: If you have a combined class license such as yours you must add an additional $8.00 to the regular fee.[NEWLINE][BOUNDARY][NEWLINE]user: Okay I want to change my license from D to DM when I renew this time, can I do that without coming down to the DMV?[NEWLINE]agent: Yes you can make these changes when you renew by mail but not online.[NEWLINE]agent: Would you like to know more?[NEWLINE]user: No I think I have enough information.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Where do I mail my renewal form?[NEWLINE]agent: The address is:NYS Department of Motor Vehicles207 Genesee Street, Suite 6Utica, NY 13501 - 2874[NEWLINE][BOUNDARY][NEWLINE]user: Can I remove these icons from my DMV photo document?
user: need to know the renewal fee[NEWLINE]agent: The renewal fee is on the renewal application we mail you and displayed before you pay online. We also have a chart for different types of licenses and I can link you to it.  The fees listed include the photo document fee and the supplemental Metropolitan Commuter Transportation District fee, if required.[NEWLINE]agent: Would you like to know about combined class fees?[NEWLINE]user: no[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do you have info for vets that are renewing?[NEWLINE]agent: You can look at our military resources for more information on renewing, and thank you for your service[NEWLINE][BOUNDARY][NEWLINE]user: will my ticket go away if I renew and just got a ticket for an expired license?[NEWLINE]agent: If you drive with expired license and get a traffic ticket, you will receive fines and penalties[NEWLINE]user: Ok another question, how do I receive my valid driving license if I am out of the country?[NEWLINE]agent: Do you have a APO/FPO if you are military?[NEWLINE][BOUNDARY][NEWLINE]user: Yes, I do, but how can I give that information to a branch?
user: Is there any additional information that i need to know?[NEWLINE]agent: Do you have a Veteran status designation?[NEWLINE]user: No, I do not have a Veterans status.[NEWLINE][BOUNDARY][NEWLINE]agent: Do you know how long it takes to get your new license?[NEWLINE]user: Yes, I do know that it takes 10 days.[NEWLINE]agent: You also are able to check the mailing status online.[NEWLINE]user: What should I do if it has been more than two weeks since I renewed my license?[NEWLINE]agent: You definitely need to contact us as quick as possible after two weeks.[NEWLINE][BOUNDARY][NEWLINE]user: If you have any knowledge of the MCTD fee? But I have to pay the extra fee if I live in one of these counties?[NEWLINE]agent: Yes, the MCTD fee.[NEWLINE][BOUNDARY][NEWLINE]user: I may be moving out of New York in the next few years. Can I get a refund of my licensing fees if I've exchanged my New York driver license for an out of state one?[NEWLINE]agent: Yes, you can get a refund. You will need to attach a photocopy of your out of state driver license to form MV-215 and mail it to the address on that form. It may take up to 12 weeks to receive the refund.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a fee chart available?