elplaguister/DTS_session_datasets huggingface dataset:
user: Can I pay my driver civil penalty through mail?[NEWLINE]agent: Is it for uninsured operation or uninsured accident?[NEWLINE]user: Yes, it is for uninsured accident.[NEWLINE]agent: You would need to send a certified check, personal check or money order made out to Commissioner of Motor Vehicles.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to pay a driver civil penalty online?[NEWLINE]agent: Yes, you can pay a driver civil penalty online.[NEWLINE][BOUNDARY][NEWLINE]user: I have an order issued between May 1, 1989 and May 14, 2003, what would the penalty be?[NEWLINE]agent: The civil penalty you will pay would be $500.[NEWLINE]user: What if I had an order issued between January 1, 1981 and June 30, 1990?[NEWLINE]agent: You would have to pay a civil penalty of $100.[NEWLINE]user: What is the penalty again for the dates from July 1, 1990 and October 31, 1996?
user: I have a repair problem with my van, can you answer a few questions about that?[NEWLINE]agent: Of course. First, attempt to resolve the issue with the management of the business. Keep a written record of all contacts with management in addition to details about the repair.[NEWLINE]agent: Do you want to submit a complaint electronically?[NEWLINE]user: Yes, that'd be great.[NEWLINE]agent: In order to do so, download the complaint report available at the link above to your personal device. Attach and then email the completed report as well as any supporting documents to our email address. Please note that DMV staff will communicate with you through email.[NEWLINE][BOUNDARY][NEWLINE]user: Can I inspect my van after it was repaired to make sure they didn't screw me over?[NEWLINE]agent: Yes. You have the right to inspect your vehicle at the shop before paying for repairs. However, this does not give you the right to remove the vehicle from the shop without paying for the repairs, or to inspect it in areas where only authorized employees are allowed.[NEWLINE][BOUNDARY][NEWLINE]user: What if I have received a court settlement?[NEWLINE]agent: In that case, I'm afraid, restitution through DMV is not available.[NEWLINE][BOUNDARY][NEWLINE]user: That's a pity. Can you tell me about this repair shop act I heard about?[NEWLINE]agent: Gladly. Under the Repair Shop Act, thousands of dollars are returned to consumers each year through mediation and restitution.[NEWLINE]user: Oh, that is interesting. Can you give me any additional information about this?
user: Hey, I'm 17 years old and  I have some questions about restrictions for drivers under 18. Can you answer them?[NEWLINE]agent: Of course. In addition to the learner permit restrictions that apply to everyone the Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license Class DJ, MJ or DJMJ.[NEWLINE]agent: Do you not comply with these restrictions?[NEWLINE]user: Yes, I don't agree with them. The system is holding us back.[NEWLINE]agent: If you don't comply with these restrictions, your junior learner permit or junior driver license could be suspended or revoked for 60 days.[NEWLINE][BOUNDARY][NEWLINE]user: I'm 17. Do you think I'm going to follow your rules?[NEWLINE]agent: Yes. You must obey the restrictions, if you are under age 18, and the regional junior learner permit and junior driver license restrictions explained on our website.[NEWLINE][BOUNDARY][NEWLINE]user: Pff, like I care. What if I want to drive to my girlfriend in Long Island? Are there different restrictions?[NEWLINE]agent: Yes, in Long Island which includes Nassau and Suffolk County you will have different driving privileges.[NEWLINE][BOUNDARY][NEWLINE]user: How do I change my junior license to a senior one then?[NEWLINE]agent: Simply bring your junior license and the Student Certificate of Completion MV-285 that you received from your instructor to any DMV office. You must return your certificate and junior license to receive the senior license.[NEWLINE][BOUNDARY][NEWLINE]user: Yeah, yeah. I'll do that when I feel like it. So where can I drive?[NEWLINE]agent: our driving privileges will vary depending on which of the following geographic regions you will be driving in, for example Upstate New York which is defined as any county north of the NYC border.[NEWLINE][BOUNDARY][NEWLINE]user: So can I drive outside NY with my junior learner permit?? I wanna do a road trip with some hot girls.
user: can you give me details of Empire Gold plates[NEWLINE]agent:  Since April 1, 2010,  DMV has issued Empire Gold vehicle license plates. DMV no longer issues Empire Blue and White plates[NEWLINE][BOUNDARY][NEWLINE]user: Can I keep the same plate number if I request Empire Gold plates?[NEWLINE]agent:  Yes. You can get new Empire Gold plates and keep your personalized plate number when you renew your registration[NEWLINE][BOUNDARY][NEWLINE]user: how to order Empire Gold plates[NEWLINE]agent: when you renew your online registration you can[NEWLINE][BOUNDARY][NEWLINE]user: For a statewide list of local recycling coordinators?[NEWLINE]agent:  visit the web site of the NYS Department of Environmental Conservation at http://www.dec.ny.gov/chemical/8511.html[NEWLINE][BOUNDARY][NEWLINE]user: If I need a new board[NEWLINE]agent: you need to pay a plate fee. the fee for a set of two vehicle plates is $ 25the fee for a single plate for example, a plate for a trailer or motorcycle is $ 12.50[NEWLINE][BOUNDARY][NEWLINE]user: I would like to continue maintaining the same plate number[NEWLINE]agent: your vehicle is registered in the one of the classes listed below?
user: hello I need Information on Empire Gold plates[NEWLINE]agent: Since April 1, 2010, DMV has issued Empire Gold vehicle license plates. The DMV no longer issues Empire Blue and White plates.[NEWLINE][BOUNDARY][NEWLINE]user: In which cases can I get Empire Gold plates?[NEWLINE]agent: want to get Empire Gold plates?[NEWLINE][BOUNDARY][NEWLINE]user: Yes[NEWLINE]agent: Do you want to know what to do when you receive your new Empire Gold plates?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]user: How much should I pay if I want to get the new boards?[NEWLINE]agent: In addition to your renewal fee, you'll need to pay the new license plate fee of $ 25 for a set of two new plates, or $ 12.50 for vehicles that receive individual plates. You will not be charged an additional fee for maintaining your same number as you currently pay a custom annual fee.[NEWLINE][BOUNDARY][NEWLINE]user: am i required to get the new plates?
user: could you give me information about Empire Gold plates?[NEWLINE]agent: Yes, Empire Gold plates were released on April 1, 2020 and the DMV will no longer issue the Empire Blue and White plates.[NEWLINE][BOUNDARY][NEWLINE]user: What is the cost of exchanging a plate when registration is not due?[NEWLINE]agent: The cost of exchanging a plate before the due date is $3.75 additional fee.[NEWLINE][BOUNDARY][NEWLINE]user: Can I receive the same plate number if I request an Empire Gold plate?[NEWLINE]agent: Yes, you can get new Empire Gold plates and keep your number to your personalized plate when you renew your registration.[NEWLINE]agent: IDo you want Empire Gold plates but your current personalized plates are not up for renewal?[NEWLINE]user: No, not at this time.[NEWLINE][BOUNDARY][NEWLINE]user: Can i keep my current plates and not get Empire Gold plates when i am up for renewal?[NEWLINE]agent: You actually can keep your current plates or order the Empire Gold plates when up for renewal.[NEWLINE][BOUNDARY][NEWLINE]user: Is there a topic I can look up online?[NEWLINE]agent: Yes, you can look online under the topic Registration.[NEWLINE][BOUNDARY][NEWLINE]user: What should i do with my old plates when i get my new Empire Gold plates?
user: hello I need information on Empire Gold plates[NEWLINE]agent: Since April 1, 2010, DMV has issued Empire Gold vehicle license plates. The DMV no longer issues Empire Blue and White plates.[NEWLINE][BOUNDARY][NEWLINE]user: How do I get Empire Gold plates?[NEWLINE]agent: You will get Empire Gold plates when[NEWLINE][BOUNDARY][NEWLINE]user: how much should I pay?[NEWLINE]agent: you must pay a license plate fee.   the fee for a set of two license plates is $ 25    the fee for an individual license plate, for example a license plate for a trailer or motorcycle is $ 12.50[NEWLINE][BOUNDARY][NEWLINE]user: What to do with old Empire Blue and White plates?[NEWLINE]agent: Do you want to know what to do when you receive your new Empire Gold plates?[NEWLINE]user: do not[NEWLINE]user: How do I get a state list of local recycling coordinators?
user: Information about Empire Gold plates[NEWLINE]agent:  Since April 1, 2010, DMV has issued Empire Gold vehicle license plates. DMV no longer issues Empire Blue and White plates[NEWLINE][BOUNDARY][NEWLINE]user: how Keeping my same plate number[NEWLINE]agent:  your vehicle is registered in the one of the classes listed below?[NEWLINE]user: yes[NEWLINE]agent: you can keep the same plate number from your current plates on your new Empire Gold plates for an additional fee of $ 20.00[NEWLINE][BOUNDARY][NEWLINE]user: When you are eligible to Empire Gold plates[NEWLINE]agent:  You will get Empire Gold plates when you[NEWLINE][BOUNDARY][NEWLINE]user: what is subject[NEWLINE]agent: Registration[NEWLINE][BOUNDARY][NEWLINE]user:  If your registration is not due to be renewed, but you want to order Empire Gold personalized plates to replace your current personalized plates
user: I wanted to know more about the gold plates[NEWLINE]agent: Okay, since April 1, 2010, DMV has issued Empire Gold vehicle license plates. DMV no longer issues Empire Blue and White plates.[NEWLINE][BOUNDARY][NEWLINE]user: can I get the gold ones if mine were stolen or do you give me the same ones I had?[NEWLINE]agent: You will get Empire Gold plates when you apply to replace plates that were stolen[NEWLINE][BOUNDARY][NEWLINE]user: Do I take in my white plates when I get the gold plates?[NEWLINE]agent: Don't return your old plates to the DMV. You should recycle your old plates based on local guidelines.[NEWLINE][BOUNDARY][NEWLINE]user: If I had custom plates can I keep the number the same when I get the gold plates?[NEWLINE]agent: Yes, you can get the Gold plates and keep your personalized plate number when you renew your registration.[NEWLINE]agent: Will it be a while before you have to renew your registration?[NEWLINE]user: yes[NEWLINE]agent: You can still order Empire gold plates online or at a DMV office to replace your current personalized plates. There will be an additional $3.75 plate exchange transaction fee to order Empire Gold plates when there is not a registration renewal.[NEWLINE][BOUNDARY][NEWLINE]user: what is the fee for the plates on top of the 3.75?
user: Good afternoon, May i have clarification about some doubts i have with colored plates?[NEWLINE]agent: Very well. For starters, those plates has been issued since 2010. And in case you wonder, DMV no longer issues the blue and white types.[NEWLINE][BOUNDARY][NEWLINE]user: Well, that's interesting, because i was about to ask what could i do with some old plates of those colors.[NEWLINE]agent: In that regard, DMV doesn't have any more use for those colors, so if you receive gold plates, don't return the other ones to us. Intead, recyle them according to local procedures.[NEWLINE][BOUNDARY][NEWLINE]user: Oh right, oh right. So, how can i get those gold plates?[NEWLINE]agent: You can proceed in three different ways: By phone, online or at a DMV office. Mail will be used to sent you the separate documents.[NEWLINE]user: And that's how ordering works then?[NEWLINE]agent: That's correct, just like i said to you a while ago.[NEWLINE]agent: Do you know how to avoid traffic tickets while you are waiting for your new plates?[NEWLINE]user: No, i don't know that.[NEWLINE][BOUNDARY][NEWLINE]user: While you look for that. Can you tell me how i could locate this information on your portal?
user: I need some information about Empire Gold plates.[NEWLINE]agent: I can help you with that. DMV has issued Empire Gold license plates since April 1st, 2010.[NEWLINE][BOUNDARY][NEWLINE]user: If I get Empire Gold plates, can I keep my same plate number?[NEWLINE]agent: Is your vehicle registered in one of the qualifying classes listed on our website?[NEWLINE]user: Yes, I think it is.[NEWLINE]agent: Great. In that case, you can keep your same plate number, but you will have to pay an additional fee of $20.00 when you get Empire Gold plates.[NEWLINE][BOUNDARY][NEWLINE]user: I've received the new registration documents, but not my plates. What do I do?[NEWLINE]agent: Although your plates have not yet arrived, you should put the new registration document on your vehicle. Be sure to put the new plates on your vehicle as soon as they are received.[NEWLINE]user: So, I need to put the registration document on my vehicle, even if I don't have the plates?[NEWLINE]agent: Yes, that is correct.[NEWLINE][BOUNDARY][NEWLINE]user: Can I order Empire gold plates online?[NEWLINE]agent: Absolutely. Please be advised that you will be charged an additional $3.75 plate exchange transaction fee, if there is not a registration renewal.[NEWLINE][BOUNDARY][NEWLINE]user: What if my plates ever get stolen?
user: Good evening. Can i get information about gold plates, please?[NEWLINE]agent: Well, you can. I can say to you that DMV has issuing those plates since April 1, 2010. Also, you must know that DMV no longer issues those blue and white plates.[NEWLINE][BOUNDARY][NEWLINE]user: I see. So, in case i receive a new Golden ones, what do i do with those old blue and white ones?[NEWLINE]agent: You can send or get them to a local recycling facility. Visit the NYS Department of Environmental Conservation to see a list of such facilities.[NEWLINE]user: Is there any security measure i must take regarding the plates disposal?[NEWLINE]agent: In fact, there are. You must make sure to separate your plates and put them in the recycle bin with some time between them, such as two weeks time.[NEWLINE][BOUNDARY][NEWLINE]user: Oh, right, quite obvious really. Is receiving these plates means that i'll get a new plate number?[NEWLINE]agent: That's correct, but you can retain your old plate number under certain conditions. Does your vehicle has its registration under one of the following classes: Passenger, commercial motorcycle or trailer?[NEWLINE]user: Oh yeah, it has its registration under passenger.[NEWLINE]agent: Good. Then you can keep the same plate number from your current plates on your new Empire Gold plates, just paying a $2.00 additional fee.[NEWLINE][BOUNDARY][NEWLINE]user: Umm, o.k, that doesn't seems too much. I know i should have asked this before but, what do i need to get those plates?
user: Hello, what can you tell me about those Empire Gold plates?[NEWLINE]agent: Since April 1, 2010, DMV has issued Empire Gold vehicle license plates. DMV no longer issues Empire Blue and White plates.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, I saw my neighbour with one of these plates and immediately wondered what those are. Now I know. What if my car is registered in one of the classes listed on your website?[NEWLINE]agent: In that case you can keep the same plate number from your current plates on your new Empire Gold plates for an additional fee of $ 20.00.[NEWLINE][BOUNDARY][NEWLINE]user: I understand. And how do I place an order?[NEWLINE]agent: You can order Empire Gold plates by phone, online or at a DMV office. The new plates and registration documents will be sent to you separately in the mail.[NEWLINE]user: I have another question. Do you know how I can avoid traffic tickets before my plates arrive?[NEWLINE]agent: Yes. Simply put the new registration document on your vehicle even if your new plates have not yet arrived. Put the new plates on your vehicle as soon as you receive them.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to order Empire Gold plates when I renew my registration online?[NEWLINE]agent: Yes. This also applies when you renew your registration by mail or at a DMV office to replace your current plates when your registration is not due for renewal.[NEWLINE][BOUNDARY][NEWLINE]user: And what should I do with my old plates?[NEWLINE]agent: Did you receive your new Empire Gold plates?[NEWLINE]user: Yes, I have them here.
user: I lost my insurance while on active duty and have some questions[NEWLINE]agent: You are required to maintain continuous coverage or surrender your plates before being deployed.[NEWLINE]agent: Were you unable to keep your insurance while on active duty?[NEWLINE]user: yes, it just wasn't on my mind and I don't get notices and anything like that while deployed[NEWLINE]agent: DMV has a procedure in place to exempt you from administrative actions upon your return. You must provide a notarized statement that the vehicle was not used during the time in question, a copy of your military ID, proof of current insurance  or surrender of plates, and signed and dated copies of deployment and return papers, or DD-214. You can present these documents at any DMV office, or mail them to us.[NEWLINE]user: where can I call if I have more questions after I log off?[NEWLINE]agent: You can contact the DMV Call Center[NEWLINE][BOUNDARY][NEWLINE]user: and what do I do if my license expired while I was deployed?[NEWLINE]agent: You can renew your license if it was valid at any time during your military service. Active military personnel will have to show proof of date of entry into military service[NEWLINE][BOUNDARY][NEWLINE]user: is anything being done to help us when this happens?[NEWLINE]agent: Yes, pursuant to Executive Order No. 2 by Governor Andrew M. Cuomo, all licenses and registrations for New York State military personnel returning from active military duty relating to the war on terrorism and military action in Iraq will automatically be extended.[NEWLINE][BOUNDARY][NEWLINE]user: how much time do I have to renew my license after it expired?
user: I need driving record help[NEWLINE]agent: Would you like to know what the CDL driving record abstract is?[NEWLINE]user: no I don't[NEWLINE][BOUNDARY][NEWLINE]agent: Would you like to get your driving record online through MyDMV?[NEWLINE]user: no, wanted document help[NEWLINE][BOUNDARY][NEWLINE]user: are CDL driving records legit?[NEWLINE]agent: The abstract of driving record is a certified DMV record. It includes a certification statement and the signature of the Commissioner of Motor Vehicles, as well as a security watermark.[NEWLINE]user: so the employer will accept it?[NEWLINE]agent: I don't see why not, it is a certified DMV record[NEWLINE][BOUNDARY][NEWLINE]user: where do I go to get it online?
user: how do i get my own CDL driving record[NEWLINE]agent: Want to know what is a CDL Driving Record Summary?[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]agent: you want to know how to connect through MyDMV[NEWLINE]user: not[NEWLINE][BOUNDARY][NEWLINE]user: which is the topic[NEWLINE]agent: DMV Records[NEWLINE][BOUNDARY][NEWLINE]user: If you can't access MyDMV?[NEWLINE]agent: you can mail a Request for Certified CDL Abstract PDF [ 5 ] MV - CDL form along with the $ 10 fee to the DMV to the address provided on the form, or have your employer order your CDL driving record abstract through LENS[NEWLINE][BOUNDARY][NEWLINE]user: What is a CDL Driving Record Summary?[NEWLINE]agent:  Commercial CDL abstracts show expanded driver history information that is not available on a Standard Driving Record[NEWLINE][BOUNDARY][NEWLINE]user: how do i connect through MyDMV
user: Yes I need to obtain an in-depth record of my driving history for a new job, can you tell me how to proceed please.[NEWLINE]agent: Do you mean a CDL driving record abstract?[NEWLINE]user: Oh, is that what it's called? Then I guess that's it.[NEWLINE]agent: Commercial CDL abstracts show expanded driver history information that is not available on a Standard Driving Record. The information included are the following: convictions, suspensions, revocations and other licensing actions, Medical Certification Status information and Self- Certification information.[NEWLINE][BOUNDARY][NEWLINE]user: I tried to do it online but ran into a technical glitch, is there some other way to do it?[NEWLINE]agent: Certainly, you can mail a Request for Certified CDL Abstract PDF MV-CDL form along with the $10 fee to the DMV to the address provided on the form, or have your employer order your CDL driving record abstract through LENS.[NEWLINE][BOUNDARY][NEWLINE]user: Is this abstract official? Like I won't need anything else to prove this information?[NEWLINE]agent: Yes it is a certified DMV record including a certification statement and the signature of the Commissioner of Motor Vehicles, as well as a security watermark.[NEWLINE][BOUNDARY][NEWLINE]user: What do I enter in a search for more information?[NEWLINE]agent: The topic 'DMV Records' would be useful for you.[NEWLINE][BOUNDARY][NEWLINE]user: The mail in option sounds like it would be long. If I find a way to do it online what do I need to create an account?
user: Hello I need information about How to get my own CDL driving record[NEWLINE]agent: do you know what is a CDL driving record summary?[NEWLINE]user: do not[NEWLINE][BOUNDARY][NEWLINE]agent: Have you Connected through MyDMV?[NEWLINE]user: Yes[NEWLINE]agent: You can save and print a PDF version of your record. You will have up to 5 days after your order to download it. The fee is $ 7.[NEWLINE]agent: do you want to create a MyDMV account?[NEWLINE]user: do not[NEWLINE]user: and if the renewal you ordered has not arrived by mail?[NEWLINE]agent: If you recently renewed or ordered yours and have not yet received it in the mail, you will need to wait for it to arrive before you can create a MyDMV account.[NEWLINE][BOUNDARY][NEWLINE]user: ok thanks and could you tell me what is a CDL driving record summary?[NEWLINE]agent: CDL business summaries show expanded driver history information that is not available in a standard Driving Record. This includes convictions, suspensions, reversals, and other license actions in any state on any type of vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: OK thanks. Could you tell me what this topic is about?
user: How to get my own CDL driving record[NEWLINE]agent: Want to know what is a CDL Driving Record Summary?[NEWLINE]user: yes[NEWLINE]agent: Commercial CDL abstracts show expanded driver history information that is not available on a Standard Driving Record[NEWLINE][BOUNDARY][NEWLINE]user: how to connect through MyDMV[NEWLINE]agent: You can save and print a PDF version of your record. You will have until 5 days after your order to download it. The fee is $ 7[NEWLINE]agent: do you want to create a MyDMV account?[NEWLINE]user: yes[NEWLINE]agent: you will needa New York State license, permit or non - driver ID or yourNew York State license.[NEWLINE]user: If I can't access MyDMV[NEWLINE]agent:  you can mail a Request for Certified CDL Abstract PDF [ 5 ] MV - CDL form along with the $ 10 fee to the DMV to the address provided on the form, or have your employer order your CDL driving record abstract through LENS[NEWLINE][BOUNDARY][NEWLINE]user: how is the DMV registration
user: Hello I need information about How to get my own CDL driving record[NEWLINE]agent: want to know What is a CDL driving record summary?[NEWLINE]user: Yes[NEWLINE]agent: CDL business summaries show expanded driver history information that is not available in a standard Driving Record. This includes convictions, suspensions, reversals, and other license actions in any state on any type of vehicle. Information on medical certification status and self-certification information is also provided.[NEWLINE][BOUNDARY][NEWLINE]user: Could you tell me how I can connect through MyDMV[NEWLINE]agent: You can save and print a PDF version of your record. You will have up to 5 days after your order to download it. The fee is $ 7.[NEWLINE]user: What do I need to create a MyDMV account?[NEWLINE]agent: To create a MyDMV account, you will need   a New York State license, permit, or non-driver identification or    your New York State license,[NEWLINE]user: What if I asked for the renewal and it has not arrived?[NEWLINE]agent: You will need to wait for it to arrive before you can create a MyDMV account.[NEWLINE]user: What if I have trouble downloading my registration?