elplaguister/DTS_session_datasets huggingface dataset:
user: Hi, good morning. i'll soon be on need to renew my student aid, is it mandatory to do?[NEWLINE]agent: Well, certainly, it is. Every single year, you have to apply in order to renew your request.[NEWLINE][BOUNDARY][NEWLINE]agent: So, do you want to know how to renew your Finacial Aid form?[NEWLINE]user: No, it's not necessary right now. I read something about it.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: If i want to try to apply from scratch, can i do that?[NEWLINE]agent: That's correct, you can do it if you want. However, that's why we give you the advantage to renew your form, in order to ease your paperwork.[NEWLINE][BOUNDARY][NEWLINE]user: Another question I have is how do I know if my aid has been paid out. Is it also necessary for me to sign a promissory note?[NEWLINE]agent: Yes, you should expect to be required to sign a promissory note and go through entrance counseling.[NEWLINE][BOUNDARY][NEWLINE]user: I thought so. And what is this SAR I read about?[NEWLINE]agent: The SAR is a summary of the FAFSA data you submitted. You the student will get your SAR within three days to three weeks after you submit your FAFSA form.[NEWLINE][BOUNDARY][NEWLINE]user: Ah, that makes sense. Thank you for the explanation! So what if I receive a student loan for the very first time?
user: Do I have to renew my FAFSA every academic year?[NEWLINE]agent: Yes, in order to receive financial aid every academic year you need to renew your FAFSA.[NEWLINE][BOUNDARY][NEWLINE]user: Is renewing my FAFSA form easy?[NEWLINE]agent: Did you log in to renew your FAFSA form?[NEWLINE]user: No, I have not logged in to renew my form yet.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: Can I log in as a student on the myStudentAid mobile app and will see my FAFSA renewal form?[NEWLINE]agent: Yes, you will automatically see your renewal form since you are a student eligible for FAFSA.[NEWLINE]user: Will my form be prefilled?[NEWLINE]agent: Yes, you form will be prefilled with certain info from the prior academic year and you will need to provide new income and tax info and any other changes.[NEWLINE]user: What if my tax situation has changed?
user: Why do I renew my FAFSA application?[NEWLINE]agent: Every academic year you have another chance to receive financial aid and need to renew your FAFSA.[NEWLINE][BOUNDARY][NEWLINE]agent: It is really easy to renew your FAFSA form, do you need to?[NEWLINE]user: Yes, I need to renew my FAFSA form.[NEWLINE]agent: Did you log in to renew your FAFSA form?[NEWLINE]user: No, I have not logged in yet to renew your FAFSA form.[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What will happen if you log in as a student on the myStudentAid mobile app and are eligible for a FAFSA renewal?[NEWLINE]agent: The renewal form will automatically be displayed.[NEWLINE][BOUNDARY][NEWLINE]user: How and when will I receive my financial aid?[NEWLINE]agent: The financial aid staff at your college or career school will explain exactly how and when your aid will be paid to you.[NEWLINE][BOUNDARY][NEWLINE]user: Will I have to pay this money back?
user: what do you have in terms of federal student aid specific resources?[NEWLINE]agent: We have documents that are specific to the Federal Student Aid IT lifecycle for all projects and other pertinent references that an IT project may be required to comply with dependent on the contract[NEWLINE][BOUNDARY][NEWLINE]user: do you have references on managing IT?[NEWLINE]agent: We have Lifecycle Management Methodology which can help you.[NEWLINE][BOUNDARY][NEWLINE]user: what library is this?[NEWLINE]agent: This is the Federal Student Aid Chief Information Officer's Information Technology  Standards Library[NEWLINE][BOUNDARY][NEWLINE]user: Another question regarding FAFSA Banners? What happens if I use the right mouse button?[NEWLINE]agent: If you right-click on an image you will see an option to save or download an image or picture.[NEWLINE][BOUNDARY][NEWLINE]user: What options are available for linking to StudentAid.gov?[NEWLINE]agent: There are four text options available for linking.[NEWLINE]user: Where do I go for info regarding federal student aid from the US Department of Education's office of Federal Student Aid?
user: I need some guidance on how to provide the verification you need of me.[NEWLINE]agent: Of course. You might see a note on your SAR saying you ve been selected for verification, or your school might contact you to inform you that you've been selected. Verification is the process your school uses to confirm that the data reported on your FAFSA form is accurate.[NEWLINE]agent: Have you been selected for verification?[NEWLINE]user: Yes, I have been selected.[NEWLINE]agent: In that case your school will request additional documentation that supports the information you reported.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. I'd like to ask another information regarding the COA. Can you tell me what does COA means, please?[NEWLINE]agent: Sure, it's the amount it will cost you to go to school.[NEWLINE][BOUNDARY][NEWLINE]user: I also want to know about how my aid is being paid out.  So when it comes to my financial aid, what should I be mindful of?[NEWLINE]agent: Be sure to keep in touch with your school's financial aid office so that you understand the whole process of receiving your aid.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd also like to know about Master Promissory Note (MPN). Can you please explain to me what is a Master Promissory Note and where is it used for?[NEWLINE]agent: A Master Promissory Note or MPN is a legal document in which you promise to repay your loan and any accrued interest and fees to the U.S. Department of Education.[NEWLINE][BOUNDARY][NEWLINE]user: I see what you mean. And what do I do now that I've heard everything there is to know about the type of aid I want to accept?[NEWLINE]agent: Then you should decide what aid you really need, and then respond to the school's aid offer within the deadline set by the school.[NEWLINE][BOUNDARY][NEWLINE]user: I have to send them those documents they requested, right?[NEWLINE]agent: Yes. All you need to do is provide the documentation your school asks for and be sure to do so by the school's deadline, or you won't be able to get financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: What will the status of my application be then?
user: I came here to figure out how to update my FAFSA form, I have a typo on it.[NEWLINE]agent: Do you want to know how you can correct mistakes?[NEWLINE]user: Yes, that's why I'm here.[NEWLINE]agent: Once your application has been processed, you can correct your FAFSA form online or on paper.[NEWLINE][BOUNDARY][NEWLINE]user: What if I accepted an offer for financial aid?[NEWLINE]agent: Then the financial aid staff at your college or career school will explain exactly how and when your aid will be paid out. They'll also tell you whether you need to fill out any more paperwork or meet other requirements.[NEWLINE][BOUNDARY][NEWLINE]user: Do you know someone who has forgotten their username and password? What would the process be like if I have entered some wrong information and I want to renew my FAFSA form?[NEWLINE]agent: No problem. Just Login into your account and select FAFSA renewal once there. It all will develop  automatically.[NEWLINE]user: You mean i just sign in there after that, all i have to do is submit the form?[NEWLINE]agent: That's correct. Only log in, sign after you filled the form and submit.[NEWLINE]user: Then, to resume, i just follow the instructions and then i'll be able to renew, right?
user: Why would I need verification from the school?[NEWLINE]agent: If your school contacted you that you have been selected or you had a note on your SAR saying you been selected for verification then your school uses this to confirm that the data you gave on your FAFSA form is accurate.[NEWLINE]agent: Have you been selected for verification?[NEWLINE]user: No I have not been selected for verification.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Will you help with the actions I need to take?[NEWLINE]agent: Yes, we will help you through everything you need to do to fill out the application properly including accepting and getting your aid.[NEWLINE][BOUNDARY][NEWLINE]user: You've got it. Another query about FAFSA renewal. In any case, how will I handle the renewal in a hypothetical scenario?[NEWLINE]agent: No problem. Just Login into your account and select FAFSA renewal once there. It all will develop  automatically.[NEWLINE]user: You mean i just sign in there after that, all i have to do is submit the form?[NEWLINE]agent: That's correct. Only log in, sign after you filled the form and submit.[NEWLINE]user: Then, to resume, i just follow the instructions and then i'll be able to renew, right?
user: Why would I need to provide required verification for my FAFSA application?[NEWLINE]agent: If you have received a note on your SAR saying you have been selected for verification or you school contacted you then you just have to confirm that the data reported on the FAFSA form is accurate.[NEWLINE]agent: Have you been selected for verification?[NEWLINE]user: I have not been notified that I need verification.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What if I decide I want to get a loan to pay back?[NEWLINE]agent: First, decide what aid you really need, and then respond to the school aid offer or choose to get a loan to pay back.[NEWLINE][BOUNDARY][NEWLINE]user: Okay. Let's talk about Federal Student Aid renewal. In a presumed scenario, how will I handle the renewal?[NEWLINE]agent: No problem. Just Login into your account and select FAFSA renewal once there. It all will develop  automatically.[NEWLINE]user: You mean i just sign in there after that, all i have to do is submit the form?[NEWLINE]agent: That's correct. Only log in, sign after you filled the form and submit.[NEWLINE]user: Then, to resume, i just follow the instructions and then i'll be able to renew, right?
user: Can you tell me about the types of aid I can get from FAFSA?[NEWLINE]agent: FAFSA can give you aid in the form of free money such as a grant or scholarship.[NEWLINE]agent: or a loan that you have to pay back. Is a loan what you are aiming for?[NEWLINE]user: I think so, yes.[NEWLINE]agent: then if you have already decided on the aid you really need, you then just need to respond to the school's aid offer within the deadline set by the school.[NEWLINE][BOUNDARY][NEWLINE]user: That's logical. I've asked this before, but I'd like you to elaborate: what if I'm an undergraduate student who is completing the entrance therapy to get a loan?[NEWLINE]agent: Then the entrance counseling will fulfill counseling requirements for Direct Subsidized Loans and Direct Unsubsidized Loans.[NEWLINE][BOUNDARY][NEWLINE]user: Where can I get more information about this Aid  offers?[NEWLINE]agent: You can learn more about on our website.[NEWLINE][BOUNDARY][NEWLINE]user: Good to know. Another thing What information does a SAR contain? If my SAR application is complete, what should appear?[NEWLINE]agent: If your application is complete, an Expected Family Contribution EFC will appear in the upper right corner of your SAR.[NEWLINE][BOUNDARY][NEWLINE]user: What does the FAFSA application means to me in the future, aside from the financial aid I've got?[NEWLINE]agent: It can also be used in determining your eligibility for certain state and school financial aid.[NEWLINE][BOUNDARY][NEWLINE]user: If I'm selected for verification, do I need to provide my tax information to my school?[NEWLINE]agent: In certain cases, your school may ask you to provide your IRS tax transcript or a signed copy of your income tax return as part of the verification process.[NEWLINE][BOUNDARY][NEWLINE]user: How can I know how much aid I could get?
user: I want to know how to make an update to my Federal Student Aid file.[NEWLINE]agent: Are you attempting to correct an error?[NEWLINE]user: Yes I am.[NEWLINE]agent: If your application has already been processed, you can correct your FAFSA form online or on paper.[NEWLINE][BOUNDARY][NEWLINE]user: What information can I change on my form?[NEWLINE]agent: While most information can not be changed on the FAFSA form, some information must be updated if it changes. We have relevant information on the difference and how to update FAFSA information.[NEWLINE][BOUNDARY][NEWLINE]user: In addition, I need to find out about renewing my FASFA form.  In a hypothetic scenario, how would I do a renewal to change information on my form?[NEWLINE]agent: No problem. Just Login into your account and select FAFSA renewal once there. It all will develop  automatically.[NEWLINE]user: You mean i just sign in there after that, all i have to do is submit the form?[NEWLINE]agent: That's correct. Only log in, sign after you filled the form and submit.[NEWLINE]user: Then, to resume, i just follow the instructions and then i'll be able to renew, right?
user: I want to know how you pay us the financial aid[NEWLINE]agent: Have you accepted financial aid that was offered?[NEWLINE]user: no[NEWLINE]agent: Is this your first time working with a federal student loan?[NEWLINE]user: no, I've looked into it but never finished everything[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can you tell me more about the student aid report?[NEWLINE]agent: Yes, we can help you find out more about the SAR, its purpose, and what you should do with the SAR.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like you to clarify on what are the requirements if I'm an undergraduate student who is finishing the entrance counseling in order to get a loan?[NEWLINE]agent: Then the entrance counseling will fulfill counseling requirements for Direct Subsidized Loans and Direct Unsubsidized Loans.[NEWLINE][BOUNDARY][NEWLINE]user: OK thank you. I would also like to find out the loan counseling requirements. when will I receive it?[NEWLINE]agent: You can learn more on how the method you use to file your FAFSA form determines when you will get the SAR[NEWLINE][BOUNDARY][NEWLINE]user: What if I have more something to ask with this financial aid offer?
user: I need to correct my financial aid application and submit it right[NEWLINE]agent: Filling out and submitting your FAFSA form is an important step in the journey to paying for college[NEWLINE][BOUNDARY][NEWLINE]user: can I check how my application is going?[NEWLINE]agent: Did you submit it online or on the myStudentAid mobile app?[NEWLINE]user: no I sent it in the mail so now what[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: how can I correct my application?[NEWLINE]agent: Once your application has been processed you can correct your FAFSA form online or on paper[NEWLINE][BOUNDARY][NEWLINE]user: Can you walk me through the steps for calculating the net price of each school when selecting a school aid offer?[NEWLINE]agent: You must follow a few simple steps to calculate your net price, or net cost, for each school.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing to know about the financial assistance. Do I need to contact my school's financial aid office?[NEWLINE]agent: You should keep in touch with your school's financial aid office so that you understand the whole process of receiving your aid[NEWLINE][BOUNDARY][NEWLINE]user: This reminds me of having enough Social Security credits. There are also various services available, right?
user: how should I decide on what school aid to use?[NEWLINE]agent: You need to find out if you can get free money such as a grant or scholarship, or if you will need a loan.[NEWLINE]user: what do I do next if I need that loan?[NEWLINE]agent: Decide what aid you really need, and then respond to the school’s aid offer within the deadline set by the school.[NEWLINE][BOUNDARY][NEWLINE]user: Do I get the school money in a check or debit card?[NEWLINE]agent: Have you been offered financial aid that you accepted?[NEWLINE]user: yes, I will get help[NEWLINE]agent: The financial aid staff at your college will explain exactly how and when your aid will be paid out.  If you are receiving a federal student loan for the first time you should expect to be required to sign a promissory note and go through entrance counseling[NEWLINE][BOUNDARY][NEWLINE]user: Yes, of course. Now I have to inquire about renewal. After logging in to fafsa.gov, what should I do?[NEWLINE]agent: You have to select FAFSA Renewal. If you do it through the app then the FAFSA renewal form should display automatically if you are eligible for renewal.[NEWLINE]user: just to be sure, to log in to fafsa.gov I should use my FSA ID, right?
user: How can I correct my FAFSA application?[NEWLINE]agent: We can guide you on how to review and correct your FAFSA application whenever you need to.[NEWLINE]user: How can you help me with this?[NEWLINE]agent: We'll walk you through the actions you need to take to successfully accept and receive your aid.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any media than I can read or watch to know more about what's next after the FAFSA?[NEWLINE]agent: Yes, you can watch our video on youtube about "After the FAFSA: What happens next?".[NEWLINE][BOUNDARY][NEWLINE]user: How can I make sure my FAFSA form was processed?[NEWLINE]agent: Did you already submit your FAFSA form online or through the myStudentAid app?[NEWLINE]user: Yes, I did.[NEWLINE]agent: Then you can check its status immediately through the fafsa.gov website or to the app.[NEWLINE][BOUNDARY][NEWLINE]user: I was wondering on why does fafsa.gov allows me to renew my FAFSA form application?
user: Hello, I would like to know, what actions can I take to be eligible to receive a Direct PLUS Loan?[NEWLINE]agent: Do you have an adverse credit history and agree to pay the loan if you do not pay it?[NEWLINE]user: this action does not apply to me[NEWLINE]agent: Do you want to be an applicant for the Direct PLUS Loan?[NEWLINE]user: yes i want to be[NEWLINE]agent: in this case you may be eligible to receive a Direct PLUS Loan[NEWLINE][BOUNDARY][NEWLINE]user: That's helpful to hear. Are you also aware of the Direct PLUS Loan Application? Who receives the information that  I entered into the application?[NEWLINE]agent: It will be sent to the school that you select, and they will use the information collected to determine your eligibility for a Direct PLUS Loan and process your application.[NEWLINE]user: when will I do the promissory note?[NEWLINE]agent: You can complete the Direct PLUS Loan MPN after you complete the Direct PLUS Loan Request.[NEWLINE]user: does the info on the application only go to who I want?
user: Hello, I would like to know what extenuating circumstances allow you to qualify for a loan.[NEWLINE]agent: Do you want to know the mitigating circumstances?[NEWLINE]user: not all[NEWLINE]agent: Do you think your situation presents a situation that otherwise qualifies for extenuating circumstances?[NEWLINE]user: I don't think I have a mitigating circumstance[NEWLINE]agent: Have you already had a review? although this does not guarantee approval[NEWLINE]user: if they already did the review[NEWLINE]agent: you should very well provide a statement containing an explanation of the circumstances of your mitigation and the appropriate applicable documentation to support your claim[NEWLINE][BOUNDARY][NEWLINE]user: That makes sense to me. What if, instead, I'm completing entrance counseling to borrow a loan as a graduate or professional student?[NEWLINE]agent: In that case the entrance counseling will fulfill counseling requirements for Direct Subsidized Loans, Direct Unsubsidized Loans, and Direct PLUS Loans.[NEWLINE]user: That makes sense. I've asked this before, but I need you to elaborate on it: what if I am completing the entrance counseling to get a loan as an undergraduate student?
user: I'm here because of the Direct PLUS Loan Application for Graduate students[NEWLINE]agent: Did you want more information about the Direct PLUS Loan Application for Graduate/Professional Students?[NEWLINE]user: no I know about it but i had other questions[NEWLINE][BOUNDARY][NEWLINE]agent: Did you want to apply for a PLUS Loan?[NEWLINE]user: yes I do[NEWLINE]agent: I can help you LOG IN to start the application.[NEWLINE][BOUNDARY][NEWLINE]user: Yes of course I can help you to enter and I will pass the data to you, but while I look for them. Is the information in the Document correct to the satisfaction of the United States Department of Education?[NEWLINE]agent: no, the information causing the adverse credit decision is incorrect[NEWLINE][BOUNDARY][NEWLINE]user: can you give me a description of the borrower[NEWLINE]agent: in the case of the borrower has a state, county or federal tax lien in the last five years prior to the date of the credit report, regardless of the date of the file[NEWLINE][BOUNDARY][NEWLINE]user: What are the Mitigating Circumstances Test?
user: What exactly are program reviews when carried out by Federal Student Aid?[NEWLINE]agent: Do you mean what duties the FSA have in overseeing their program and the reviewing of it?[NEWLINE]user: Yes, that is the question that I have[NEWLINE]agent: The FSA regularly carries out program reviews which confirms whether a school meets the requirements of the FSA for institutional eligibility, financial responsibility and administrative capability. During these reviews, the school's compliance with FSA requirements is measured. The reviews also assess liabilities for errors in performance that a school may have. Also included in the review is identifying the actions that a school must take to improve its future administrative capabilities.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to learn more about FAFSA4caster as well. Is it suitable for older students?[NEWLINE]agent: Yes, adult students also can use FAFSA4caster[NEWLINE]user: what about freshmen?[NEWLINE]agent: Yes, they can use it. FAFSA4caster is a helpful tool for anyone who is not yet ready to submit a FAFSA form it is recommended for high school juniors, and even as early as middle school[NEWLINE]user: can our parents use it since they will help pay for school?[NEWLINE]agent: Yes, they can use it to receive early estimates, create scenarios based on future earnings, and then establish college funding strategies[NEWLINE][BOUNDARY][NEWLINE]user: so you will ask a lot of financial stuff?
user: I want to know about reviews on schools and aid[NEWLINE]agent: Would you like to know about oversight duties in these matters?[NEWLINE]user: yeah[NEWLINE]agent: As part of its oversight duties, Federal Student Aid routinely conducts program reviews to confirm that a school meets the requirements for institutional eligibility, financial responsibility, and administrative capability. During a program review, reviewers evaluate the school’s compliance with FSA requirements, assess liabilities for errors in performance, and identify actions the school must take to improve its future administrative capabilities.[NEWLINE]user: How do annual reports help?[NEWLINE]agent: Annual reports detail by frequency the most common findings identified in the annual compliance audits conducted by independent auditors, and identified through program reviews conducted by the Department of Education at institutions of higher education[NEWLINE][BOUNDARY][NEWLINE]user: One more thing for FAFSA Completion Data. Is there a reason why the number of older students at our school is so low?[NEWLINE]agent: We try to identify students that are likely seniors in high school. Most of the older students would likely not satisfy the age criteria requiring applicants to be less than 20 years of age at the cutoff date when we collect data.[NEWLINE][BOUNDARY][NEWLINE]user: why would a district be listed as having insufficient data?[NEWLINE]agent: Did the district in question merge or is it a new district created after 2009-10?[NEWLINE]user: it was created after 2010[NEWLINE]agent: The district would be listed as having insufficient data.[NEWLINE][BOUNDARY][NEWLINE]user: ok, also why are numbers different from year to year for the same data on seniors?