elplaguister/DTS_session_datasets huggingface dataset:
user: What can I do if I forgot to update my address?[NEWLINE]agent: Don't forget to that, there are branches you can go to do this.[NEWLINE]agent: Please refrence local Maps or our website to find a local branch.[NEWLINE]user: What if iI already moved?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Please go to a local branch with a piece of mail and update your address.[NEWLINE]agent: Please go to a local branch and update your address.[NEWLINE][BOUNDARY][NEWLINE]user: Ok, now about appearing at the hearing, what if I requested a hearing but did not appear or send my affidavit?[NEWLINE]agent: The DMV will then suspend your registration immediately.[NEWLINE][BOUNDARY][NEWLINE]user: How can I dispute these allegations that I failed to pay toll fees?[NEWLINE]agent: You will need to contact the tolling authority that is listed on your Notice of Registration Suspension.[NEWLINE][BOUNDARY][NEWLINE]user: Does the tolling authority issue toll violations?[NEWLINE]agent: Yes, the tolling authority is responsible for toll violations. The tolling authority includes the New York State Thruway Authority, the Triborough Bridge and Tunnel Authority MTA Bridges and Tunnels and the Port Authority of New York and New Jersey.[NEWLINE][BOUNDARY][NEWLINE]user: Can I call the tolling authority?
user: What will happen if I let my insurance lapse?[NEWLINE]agent: It is a good thing that to not let your insurance lapse because otherwise, we all pay for it indirectly.[NEWLINE]agent: Do you know what happens when your insurance lapse?[NEWLINE]user: No, my insurance is not lapsed right now.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE]user: How do I learn more about insurance lapses and how to surrender my plates?[NEWLINE]agent: You have to contact the DMV if you want to surrender your plates and ask them how to do that.[NEWLINE][BOUNDARY][NEWLINE]user: Alright. I'd like to know about my registration. What happens if I do not request a hearing or submit an affidavit?[NEWLINE]agent: The DMV will then suspend your registration immediately.[NEWLINE][BOUNDARY][NEWLINE]user: How can I dispute these allegations that I failed to pay toll fees?[NEWLINE]agent: You will need to contact the tolling authority that is listed on your Notice of Registration Suspension.[NEWLINE][BOUNDARY][NEWLINE]user: Does the tolling authority issue toll violations?[NEWLINE]agent: Yes, the tolling authority is responsible for toll violations. The tolling authority includes the New York State Thruway Authority, the Triborough Bridge and Tunnel Authority MTA Bridges and Tunnels and the Port Authority of New York and New Jersey.[NEWLINE][BOUNDARY][NEWLINE]user: Can I call the tolling authority?
user: Can I get a DIAL-IN search account?[NEWLINE]agent: Yes, if you regularly search DMV records for driver license, registration, vehicle title or insurance information.[NEWLINE]user: Since I use all those services as an attorney then I can sign up for the DIAL-IN now?[NEWLINE]agent: Since you are an attorney, then yes you can use DIAL-IN services.[NEWLINE][BOUNDARY][NEWLINE]user: Okay.  About classroom inspection. What happens after I received approval?[NEWLINE]agent: Has your business location already been inspected?[NEWLINE]user: No, not yet[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Which are the requirements?
user: Can DMV see my searches?[NEWLINE]agent: Yes, they may ask about performed searches.[NEWLINE]user: What if the search was for someone else?[NEWLINE]agent: You will need to show proof.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to learn more about the DMV. When will I be able to take the road test because I'm under the age of 18?[NEWLINE]agent: You can schedule the road test 6 months after the date you receive your learner permit.[NEWLINE]user: What about a motorcycle learner permit?[NEWLINE]agent: You will need a supervising driver that will exercise general supervision and stay within one quarter mile of you while you ride the motorcycle.[NEWLINE][BOUNDARY][NEWLINE]user: Are there any restrictions on where I can drive with a learner permit?[NEWLINE]agent: Yes. While you have your learner permit, you won't be able to drive on any street within a park in New York City or on any bridge/tunnel under the jurisdiction of the Tri-borough Bridge and Tunnel Authority.[NEWLINE]user: How old does my superivising driver have to be?
user: How much does it cost to get a commercial registration?[NEWLINE]agent: You would need to get both the county and state fees from the appropriate sources.[NEWLINE]agent: If it's the first time you've done this, you have a few small fees.[NEWLINE]user: What fees are they?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I've looked at the fee chart but I don't understand it.[NEWLINE]agent: If you reference it, it will tell you all you need to know.[NEWLINE][BOUNDARY][NEWLINE]user: Sure. Now I need to ask, I am busy and I can't move a lot and I use more than all the cell phone. Is there a way to do it faster than going to a branch?[NEWLINE]agent: You can RSVP an appointment on our website at a few different branches.[NEWLINE]user: Which counties?[NEWLINE]agent: NYC, Winchester, Nassau, Suffolk, Rockland, Monroe, Albany and Onondaga.[NEWLINE]user: What if I can't get to those counties?[NEWLINE]agent: There are options, but you would have to check our website.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need a special license to drive a moped?[NEWLINE]agent: NY State treats a moped like a motorcycle as far as licenseing goes.[NEWLINE]user: And what are those requirements?
user: What should I do for lost or stolen plates?[NEWLINE]agent: You would need to surrender the registration for lost, stolen or destroyed plates.[NEWLINE]user: Is that really necessary?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to fill in any form if I go to the DMV office to surrender my plates?[NEWLINE]agent: Yes. It is necessary. If you are planning to surrender your plates at a DMV office, you would need to complete the Plate Surrender Application PDF [ 1 ] PD-7 for each set of plates you are surrendering.[NEWLINE][BOUNDARY][NEWLINE]user: Is it possible to get a refund of my registration fee if I change my name on my car registration?[NEWLINE]agent: Yes, Surrender your plates and request a transfer receipt.[NEWLINE][BOUNDARY][NEWLINE]user: Do you also know about the registry if plates are lost, destroyed or stolen?. Can you explain the steps for lost, stolen, or destroyed license plates?[NEWLINE]agent: Yes. First report about the plates and  state the reason for the report. Next, you would need to surrender the registration. You will then be issued with a new registration and plates.[NEWLINE][BOUNDARY][NEWLINE]user: If I were to surrender my plates by mail, which date you will use for the date that I surrendered the plates?[NEWLINE]agent: We will use the mail postmark date.[NEWLINE][BOUNDARY][NEWLINE]user: When should I surrender my plates?[NEWLINE]agent: Before your insurance coverage ended.[NEWLINE][BOUNDARY][NEWLINE]user: For surrendering my plates by mail, you will not use other dates as the date I surrender my plates, right?[NEWLINE]agent: Yes.[NEWLINE][BOUNDARY][NEWLINE]user: Is there any fee if I go to the county motor vehicle office to surrender it?
user: How do I surrender my plates?[NEWLINE]agent: Are they New York Plates or from another state?[NEWLINE]user: They are from another state.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Do i also need to surrender motorcycle plates?[NEWLINE]agent: You do not need to surrender motorcycle plates.[NEWLINE][BOUNDARY][NEWLINE]user: There's more to a full 2-year refund registration than meets the eye. What if I never used the sticker after renewing it?[NEWLINE]agent: You can apply for a refund.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to know on what should I do if my vehicle plates are missing?[NEWLINE]agent: You will need to report it and surrender registration.[NEWLINE][BOUNDARY][NEWLINE]user: Can I do this by mail?[NEWLINE]agent: Yes as long as the frame and fasteners are removed.[NEWLINE][BOUNDARY][NEWLINE]user: Can I surrender them temporarily?[NEWLINE]agent: Yes you can before a season.[NEWLINE][BOUNDARY][NEWLINE]user: Can another person surrender them for me?
user: I need to transfer credit.[NEWLINE]agent: Are you wanting to transfer to another vehicle?[NEWLINE]user: Yes I am wanting to transfer to another vehicle.[NEWLINE]agent: You can only use it for a new original registration.[NEWLINE][BOUNDARY][NEWLINE]user: That's very useful information. DMV office is another matter. That'and fine. How can I make a purchase?[NEWLINE]agent: You can order Empire Gold plates by phone, online or at a DMV office. The new plates and registration documents will be sent to you separately in the mail.[NEWLINE]user: I have another question. Do you know how I can avoid traffic tickets before my plates arrive?[NEWLINE]agent: Yes. Simply put the new registration document on your vehicle even if your new plates have not yet arrived. Put the new plates on your vehicle as soon as you receive them.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to order Empire Gold plates when I renew my registration online?[NEWLINE]agent: Yes. This also applies when you renew your registration by mail or at a DMV office to replace your current plates when your registration is not due for renewal.[NEWLINE][BOUNDARY][NEWLINE]user: And what should I do with my old plates?[NEWLINE]agent: Did you receive your new Empire Gold plates?[NEWLINE]user: Yes, I have them here.
user: I'm looking at a refund for a surrendered plate.[NEWLINE]agent: You would have to reference the documents I can give you.[NEWLINE]user: Can I get a transfer credit?[NEWLINE]agent: Only for a new original registration.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask more information on what to expect when I receive my new Empire Gold plates?[NEWLINE]agent: Do you want to know what to do when you receive your new Empire Gold plates?[NEWLINE]user: do not[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: How much should I pay if I want to get the new boards?[NEWLINE]agent: In addition to your renewal fee, you'll need to pay the new license plate fee of $ 25 for a set of two new plates, or $ 12.50 for vehicles that receive individual plates. You will not be charged an additional fee for maintaining your same number as you currently pay a custom annual fee.[NEWLINE][BOUNDARY][NEWLINE]user: am i required to get the new plates?
user: How long will Driver's Ed courses be valid for?[NEWLINE]agent: For roughly 1 one year.[NEWLINE]agent: Maybe longer depending on the course.[NEWLINE]user: Does it ever expire?[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: I just want to know as I'm leaving the country for a few months and don't want to have to do it iagain.[NEWLINE]agent: As long as the monitoring agency is still valid and reports it to the DMV, you will be fine.[NEWLINE][BOUNDARY][NEWLINE]user: How would I be able to get this mailed to me?[NEWLINE]agent: Yes you can you can replace by mail[NEWLINE][BOUNDARY][NEWLINE]user: What if I need to change my name? Am I able to do that?[NEWLINE]agent: To change your name or other non - address information photo, height, add / remove corrective lenses[NEWLINE]user: Ok awesome! thank you[NEWLINE]agent: You may also need to go to the DMV to do this[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I am visiting temporarily?
user: How do i find a Pre licensing course?[NEWLINE]agent: It is a DMV approved course in a classroom?[NEWLINE]agent: To find providers in your area look online on in telephone directory.[NEWLINE]user: Do I look for driving instruction?[NEWLINE]agent: yes.[NEWLINE][BOUNDARY][NEWLINE]user: Another concern with the learner's permit. Even for a small motorcycle? As moped?[NEWLINE]agent: That's right. The same passenger rules apply. The law is for everyone.[NEWLINE][BOUNDARY][NEWLINE]user: Does this also apply to vehicles? I would like to do the road course in high school, what benefits does this bring me? Do you exempt me from the practical exam?[NEWLINE]agent: You must have one to schedule your road test.[NEWLINE]user: What topics does it cover?[NEWLINE]agent: One is driving within the highway transportation system?[NEWLINE]user: When will i be given the certificate?[NEWLINE]agent: When you successfully finish the course.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if the certificate expires?[NEWLINE]agent: You must complete the course again.[NEWLINE][BOUNDARY][NEWLINE]user: What if there are stop lines or crosswalks?
user: Hi there[NEWLINE]agent: How can I help you?[NEWLINE][BOUNDARY][NEWLINE]agent: You indicated you're looking to replace a license. Is this true?[NEWLINE]user: Yeah, I just changed my name.[NEWLINE]agent: Sounds like you will need to go to a branch with the relevant documents.[NEWLINE]user: What documents do I need to bring?[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: And what if I want it sent to an alternate address?[NEWLINE]agent: You would need to bring all relevant documents to the branch itself, as well as proof of residency at this alternate address.[NEWLINE][BOUNDARY][NEWLINE]user: There's one more thing I'd like to ask about drivers from other countries.That'll suffice. Is paying taxes enough to be called a New York resident?[NEWLINE]agent: A judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence. According to this law, students from other states or from other nations who attend school in New York State are usually not considered residents of NYS.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need to visit the DMV office to make an exchange?[NEWLINE]agent: Yes. This transaction can only be processed in person, at a DMV office.[NEWLINE]agent: Would you like a faster service?[NEWLINE]user: No, that's alright. I have time.[NEWLINE]agent: Would you like to visit the DMV office in another county?
user: I lost my permit, how do I replace it?[NEWLINE]agent: Sorry to hear that. You can replace your license or permit including commercial and enhanced if it was lost, stolen or destroyed, or after you update your address[NEWLINE]user: i am turning 21 soon can I get it replaced?[NEWLINE]agent: yes, order within 40 days of your birthday[NEWLINE][BOUNDARY][NEWLINE]user: Can I get it sent to a new address or a different address?[NEWLINE]agent: yes but Don t write the alternate address on form MV-44[NEWLINE][BOUNDARY][NEWLINE]user: Also, I need to find out four credits every year agent: Do you have a past spouse? How do I get married after turning 60?[NEWLINE]agent: If you already have a valid license, you don't have to worry about them.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need supervised road training before I take my test?[NEWLINE]agent: If under the age of 18, yes; 50 hours.[NEWLINE][BOUNDARY][NEWLINE]user: Who can I do that with?
user: I want to self-certify[NEWLINE]agent: What driving type will you be certifying[NEWLINE]user: Just for here in New york[NEWLINE]agent: okay, we will need a copy of your USDOT Medical Examiners Certificate[NEWLINE][BOUNDARY][NEWLINE]user: I'd also like to learn more about four federal driving types. What is commercial driving activity that is prohibited?[NEWLINE]agent: Commercial driving operation is restricted to New York State only, and you are required to meet the Federal medical requirements.[NEWLINE][BOUNDARY][NEWLINE]user: where can i find an approved medical examiner[NEWLINE]agent: you can either go to the National Registry of Certified Medical Examiner Search, or call FMCSA at 202 366 - 4001 and ask to speak to a representative. Once your physical is complete, the medical examiner will give you a Medical Examiners Certificate Form MCSA-5876[NEWLINE][BOUNDARY][NEWLINE]user: What information can you give me about Federal regulations[NEWLINE]agent: Federal regulations require that every commercial learner permit CLP holder or driver license CDL holder must certify to the type of commercial driving they currently perform or expect to perform[NEWLINE]user: which are the requirements
user: I need to be certified as an escort driver[NEWLINE]agent: You will need to apply for escort driver certification at a DMV office[NEWLINE]agent: If you need the certification test than you must go to a DMV office that offers the test[NEWLINE]user: I don't need to take the test[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: what if i need to change my address[NEWLINE]agent: Send your DMV ID Number Client ID Number located on your escort certificate, former address or name and your new address or name to :  New York State Department of Motor VehiclesBus Driver Unit Customer Service Unit 6 Empire State Plaza, Room 136B Albany, NY 12228[NEWLINE][BOUNDARY][NEWLINE]user: I just remember to ask about my DMV record, what happens if my vehicle is recovered before filing form MV-78b?[NEWLINE]agent: Your registration is still active.[NEWLINE]user: Do I need to make sure the alarm is cancelled?[NEWLINE]agent: Yes make sure it is cancelled before using vehicle.[NEWLINE][BOUNDARY][NEWLINE]user: Do I need a replacement title?[NEWLINE]agent: Yes, make sure the police have cancelled aalrm and then send title to the Title Bureau with a letter explaining the vehicle was recovered.[NEWLINE]user: So I need to do this if it is recovered before the transfer?
user: What happens if my vehicle is stolen?[NEWLINE]agent: You want to report it to the police and your auto insurance company.[NEWLINE]user: How do I report this?[NEWLINE]agent: Report it to the police as soon ass possible so they can get in for in as auto theft records.[NEWLINE][BOUNDARY][NEWLINE]user: What if my vehicle is recovered?[NEWLINE]agent: You registration is still active.[NEWLINE][BOUNDARY][NEWLINE]user: I also require additional details how to be an escort vehicle driver. Is it necessary for me to make an appointment when I come in?[NEWLINE]agent: No, you can walk in to any DMV that offers the test and complete a form and take the test[NEWLINE]user: what form would that be?[NEWLINE]agent: You will need to complete the Vehicle Escort Driver Application[NEWLINE][BOUNDARY][NEWLINE]user: are there certain qualifications I should know about?
user: I'm looking at recovering my vehicle.[NEWLINE]agent: Ok, was it stolen or lost?[NEWLINE]user: My vehicle was stolen but it's recovered now.[NEWLINE]agent: Ok, firstly make sure the police have closed the file and documented it was returned to you.[NEWLINE][BOUNDARY][NEWLINE]user: It has been.  Do I need to get my insurance company to sign it back over to me?[NEWLINE]agent: Yes, both with the claim documentation as well as the title.[NEWLINE][BOUNDARY][NEWLINE]user: OK good. Now, I want to know if I'm eligible to register to vote in New York State? and where can I find all the list of the voter registration requirements?[NEWLINE]agent: The full voter registration requirements are listed on the New York State Board of Elections website.[NEWLINE][BOUNDARY][NEWLINE]user: What should I do if I haven't received an answer after seven weeks? Because that is currently the case.[NEWLINE]agent: In that case you should contact them at the phone number or address provided on the New York State Board of Elections website.[NEWLINE][BOUNDARY][NEWLINE]user: Alright, I'll do that next then. And what can I do if the DMV has an old address of me on record?
user: How can I register a moped?[NEWLINE]agent: Can you give me the specs of this vehicle?[NEWLINE]user: (insert specs here)[NEWLINE]agent: That sounds like it qualifies. Please check our website in order to find the relevant forms.[NEWLINE][BOUNDARY][NEWLINE]user: One more thing to qualify, what requirements should I have?. Oh right oh right So how can I get those gold plates?[NEWLINE]agent: You can proceed in three different ways: By phone, online or at a DMV office. Mail will be used to sent you the separate documents.[NEWLINE]user: And that's how ordering works then?[NEWLINE]agent: That's correct, just like i said to you a while ago.[NEWLINE]agent: Do you know how to avoid traffic tickets while you are waiting for your new plates?[NEWLINE]user: No, i don't know that.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: While you look for that. Can you tell me how i could locate this information on your portal?
user: When do I schedule and take the road test[NEWLINE]agent: Use the DMV Road test system to schedule confirm, cancel or reschedule a driving skills road test including CDL and motorcycle online or by phone.[NEWLINE][BOUNDARY][NEWLINE]user: What do I need to take the  test?[NEWLINE]agent: To find test locations:  the ZIP Code for the test site - find test locations, directions and ZIP Codes[NEWLINE][BOUNDARY][NEWLINE]user: Are there restrictions on where I can drive when I have a learner's permit?[NEWLINE]agent: Yes certainly. You may not drive with a learner permit on any street within a park in New York City or on any bridge or tunnel under the jurisdiction of the Tri-borough Bridge and Tunnel Authority.[NEWLINE][BOUNDARY][NEWLINE]user: Can I ride with someone else if I'm driving a moped?[NEWLINE]agent: No unfortunately the only passenger who can ride with you on the moped is your supervising driver.[NEWLINE][BOUNDARY][NEWLINE]user: What are the rules for driving with someone who is supervising me?[NEWLINE]agent: You may not drive unless accompanied by a supervising driver age 21 or older who has a valid license to operate the vehicle you are driving. So only a person with a motorcycle license may supervise a person learning to drive a motorcycle[NEWLINE][BOUNDARY][NEWLINE]user: And if I'm learning to ride a motorcycle, what then?[NEWLINE]agent: In that case, your supervising driver must exercise general supervision of you while you operate the motorcycle and remain within one - quarter mile of you at all times.[NEWLINE]user: And can he ride with me?[NEWLINE]agent: Yes but only your supervising driver is the only person who can ride with you.[NEWLINE][BOUNDARY][NEWLINE]user: And I can't go through Central Park?
user: I need help with a road test.[NEWLINE]agent: Schedule an appointment online.[NEWLINE][BOUNDARY][NEWLINE]user: Are you 18 or older?[NEWLINE]agent: Are you under 18?[NEWLINE]user: No, I'm over.[NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: What happens if I fail the test?[NEWLINE]agent: You can take it again.[NEWLINE][BOUNDARY][NEWLINE]user: What will I need for a motorcycle test?[NEWLINE]agent: A registered and inspected motorcycle.[NEWLINE][BOUNDARY][NEWLINE]user: Do I have to pay?[NEWLINE]agent: Yes, you can pay by phone or online.[NEWLINE][BOUNDARY][NEWLINE]user: I'd like to ask on where I am allowed to drive after I pass the motocycle test?
user: Help! I got a traffic ticket.[NEWLINE]agent: No problem. I will be glad to help. If you are issued a ticket for a non - criminal moving traffic violation in the five boroughs of New York City[NEWLINE]user: Is there more than one way to address this?[NEWLINE][BOUNDARY][NEWLINE]agent: Follow the instructions on the ticket for the plea you wish to make, and act promptly.[NEWLINE]user: How do I pay?[NEWLINE]agent: If you feel you need to plea it, please follow the following  directions to act promptly[NEWLINE]agent: Did you respond to the ticket in a timely manner?[NEWLINE]user: No I did not[NEWLINE][BOUNDARY][NEWLINE]agent: Unfortunately, no relevant information is found.[NEWLINE][BOUNDARY][NEWLINE]user: Can I hire an attorny and bring witnesses?[NEWLINE]agent:  you may present witnesses and evidence at a hearing before an ALJ and be represented by an attorney.[NEWLINE][BOUNDARY][NEWLINE]user: Will fine sincrease or will i have to serve jail time?