No problem. Do you have the date of when you made your request?
I'm not very sure of the date, sorry.
Unfortunately, no relevant information is found.
I want to know how to make my request be reviewed by someone else, as a second opinion?
For a second opinion or a higher-lever review, you need to download the VA form 20-0996: Higher-level review and fill it.
This is more about evidence. We didn't have the evidence we needed before, so my case was decided this way because we couldn't provide it. We've finally found it. Can I include it in the case ?
Of course. When you're adding new evidence that supports your case, a reviewer will look at all the evidence and determine whether it changes the decision.
May I ask a follow-up question about relevant evidence? Is it possible for me to submit a supplemental claim as well?
In this case, for fiduciary claims, is not available the supplemental claim option.
I'll take care of it. Is it possible for me to call the reviewer? Maybe we'll be able to reach an agreement.
Yes, you can request a call informal conference with the reviewer. You and/or your representative can speak with the reviewer on the phone. You can tell them why you think the decision should be changed and identify errors.
I see what you mean. Fiduciary claims has a new question. Okay, so I can request a new look for my actual application in some way, right?
yes, you can ask for a senior reviewer for a new look, using the VA form 20-0996: higher-level review.
Great. And what happens hen I choose a higher-level review?
With that option you are asking for another review of the same evidence.
That sounds good. Now, this will help my case?