For complaints received about you, an investigation is due to be set. That  so, the AFI will file a formal investigation. After is done, you could end with a no action notification or a warning letter Notice of Investigation placed in your file.
Is the investigation been initiated by Vehicle Safety?
No, is not.
Unfortunately, no relevant information is found.
I was told i could accept the charges so no hearing would be held, but what if i reject the offer instead?
If you take that action, then inevitably a hearing will take place.
Could you please tell me the location's phone number?
Ok please write. 1 - 518 - 474 - 4653
Is there anything else I must do?
Yes. your shop must also have Certificate of Occupancy.. For that please provide the Facility number of your shop
What is your mail adress?
For Consumer & Facility Services Application: NYS DMV Bureau of Consumer & Facility Services Application Unit P.O.s  Box 2700 Albany ,s NY 12220 - 0700
and finally anything else?