You will need to have established satisfactory repayment arrangements and six months of voluntary, consecutive, on-time, full monthly payments should have been made.
Have you reviewed the information and no longer wish to document extenuating circumstances?
no, I will still do it to get my credit going in the right direction
Unfortunately, no relevant information is found.
what do you consider a collection account?
That is any account open or closed that has been placed in collection during the two years preceding the date of the credit report with a balance greater than zero
how can I make sure I get your e-mails?
Add StudentLoanSupport@ed.gov to your e-mail trusted senders list
Would my PLUS Credit Counseling requirement be considered fulfilled if I do complete the counseling voluntarily and they say I have an adverse credit history after completing it?
In that case your PLUS Credit Counseling requirement will be considered to be fulfilled.
Ah, that's good to know. And what can you tell me about exit counseling?