Has a complaint been filed against you?
no, we haven't gotten one but I am helping someone with an active complaint
Has the complaint not been resolved with the CSR?
yes it is still being resolved
The case will be sent to an Automotive Facilities Inspector for a formal investigation.  Costly penalties, fines, and the loss of valuable customers can be avoided by responding to all DMV inquiries in a timely manner.
Now I have a completely unrelated concern about bond amounts. How do we know how much the bond would cost more or less?
The bond amount depends on the number of vehicles the dealer sold in the previous calendar year, or if the dealer is licensed as a franchised new dealer. We have a chart you can look at
something else I want to ask is if a temporary registration is about to expire can we still sell and get another temporary registration for now and get the title later?
If you can't get the title certificate you can not get another temporary registration, and according to the DMV Commissioner's Regulations, you cannot sell a vehicle if you do not have proof of ownership.
as is sale?