There is general forbearance and mandatory forbearance.
what do I need to be going though to get help?
Are you going through financial difficulties?
no
Have medical expenses affected your ability to make your scheduled monthly loan payments?
they have
You are eligible to request a general forbearance due to your situation
how does interest work during forbearance for a federal family education loan if I'm not paying off the interest?
Unpaid interest is capitalized and the total amount you repay over the life of your loan may be higher
what is discretionary forbearance?