You will have a team working together to take care of you. We find the team approach leads to higher quality care.
Did you need to know more information about the team providing your care?
Yes, how will I know who is on the team that helps me?
Have you signed up for VA health care and chosen your main VA location yet?
Yes, I have done both of those already.
Your local VA location will assign you a health care team called a Patient Aligned Care Team or PACT. It will include you, your support team such as family, friends, or caregivers, and your health care providers.
Since I am already enrolled, shouldn't I have a care team assigned to me already?
You may also be able to get a provider in the local community instead through community care.
I think I will be ok going through the VA doctors. But what if I need more care than what the doctors on my team provide?
Your team can call in other providers to help you with your care as necessary.
What if I don't like the doctor that is assigned to my team?
We want you to get the best care possible, so if you have any problems with your team, call your health care team leader or your VA center's patient advocate.
What if I need an appointment with my doctor but I don't feel up to leaving the house that day. Do I have other options?