Did you do the online identity verification process?
yes.
Did you make an account online?
What if I cannot or do not want to do that?
You may visit the local office and make one in person
Ok thank you
You are welcome. You ccan also add extra security, would you like more information?
Is it safe to do this online?
I can assure you it is very safe. One of our most important responsibilities is protecting your investment and personal information
Is it really secure?