Then you're in the right place. Here you can learn about the role that student loan servicers play in the repayment process and which servicer handles your federal student loans.
If I contact you, can you tell my loan status?
Yes, we can tell you your loan status.
Can I also ask you about my bill?
Yes, you can ask us about your bill.
Is there a way to identify my servicer, too?
Yes. We have a list of loan servicers for loans that the U.S Department of Education ED owns.
Do you want to find out who your loan servicer is?
Yes, exactly.
In that case you can call the Federal Student Aid Information Center FSAIC at 1 - 800 - 433 - 3243.
What if I have loans from the HEAL program, in default?