Is it a regulated, automotive business?
Yes, it is.
All automotive related businesses are regulated by the DMV.
How can I lodge a complaint against a DMV regulated business?
After you file the complaint, a representative from the DMV will be assigned to handle it.
What happens if the busoiness isn't registered?
There are limits on fines and penalties that can be given to unregistered businesses.
What happens if the CSR can't get my complaint resolved?
The case will be given to an Automotive Facilities Inspector for a formal investigation.
What should I do if I can't resolve the issue with the business?
Submit a Vehicle Safety Complaint Report to the DMV Consumer and Facilities Services Complaint Unit.
How can I find out more about complaints?