The Aidan service is currently only available to a group of pilot users
Do you know how to find out if you are a member of that pilot group?
Yes, I have checked
Just to confirm it to you, when you log into your account, look for the Aidan owl icon on the bottom right-hand corner of any page on the site, on either your desktop or mobile device
What is I don't see this icon on any page of my account?
In that case, you are advised to check back in the near future as this service is rolled out to new users regularly
How do I find pages on the website quickly?
The quickest way is to type "Where is"
Can you tell me again, what devices will I be able to view the Aidan service on?
You can view Aidan on either your desktop or any mobile device that you have
Does the Aidan service record conversations with its users?