Would you like to know how to reduce your risk of identity theft when applying for financial aid?
not for financial aid, all my info you have
You can protect yourself by having a strong password on your FSA ID.  Do you need help changing your FSA ID password?
no I know how
Would you like to know how the Department of Education keeps your information safe?
yes that'll help with my concerns
We value the privacy of your personal information. The information you share with us goes through a process called encryption. Encryption uses a mathematical formula to scramble your data into a format that is unreadable to a hacker.
what do I do if I forgot my security questions to change my password?
You will need to go through the FSA ID Account Recovery process. You’ll send in copies of identification, and the email address on your account will reset to one you can access.
can we get help with the forms if we have problems?