Are you trying to verify online?
Yes, and I can't get it to move forward.
We have an extensive security system in place to keep your info safe.
How are you doing that?
We have a new identity verification process.
What do I have to do now?
You need to sign in with a username and password.
Why do I have to do all that?
It provides extra security for you.
So it verifies who I am?
Yes, it verifies who you are to protect your sensitive information.
How can I tell if an email is really from you?
If the web address says .gov/  and the / should always be there.
Do all of your emails say .gov?