Are you trying to verify your identity online?
Yes, I can't get it to work.
We have these measures in place to keep your sensitive information safe.
Are your worried about your info being protected?
Yes.  I don't want just anyone getting into my account.
We have a new verifying process in place to make sure that doesn't happen.
I think I got a phishing email pretending to be you.  What do I do?
Are you certain it didn't come from Social Security?
No, I don't know how to tell.
Is it supposed to end in .gov?