Is this in regards to your health care?
Yes thanks I do need help with my health care.
I would be happy to help you. I can assist you with refilling your prescriptions, I can help you contact your health team, and make appointments.
Okay, well thanks, that is good to know. I actually need help with life insurance. What are the options?
I can help you learn about your options.
I'm interested in learning about dependant benefits. What can I qualify for if my father dies?
I can help you learn more about dependant benefits and what you qualify for.
Oh that's great. Can you also help me with planning a burial for my father?
Yes I can help you with that. I can also help you get a headstone as well.
Can he call to check his payment history?