We can help you learn about the role that student loan servicers play in the repayment process and which servicer handles your federal student loans
where do I go for info if the loan isn't with the Department of Education?
Do you have FFEL Program loans that are not owned by ED?
yes
You should contact your servicer
what do I do after I get the welcome letter on a loan transfer?
You should start sending in payments to the new servicer
what happens to my loan in a transfer?
It just means that a new servicer will provide the support you need to fully repay your loans
if it is a Department of Education loan and they transfer it does it become something else?