For that kind of matters, you can use our information tools to determine which servicer handles your student loans.
O.k, but what if my student loans are from a servicer which is not with the Department of Education?
For those kind of loans, you'll have to contact the servicer itself to get any details about it and any other data related to repayment options and tools.
Oh, i see. Well, i suppose that's what will be done. Hey, Can you explain to me what a servicer can do?
Sure. As you probably know already, they are related to loans management, so in a formal way, they are companies that we assign to handle the billing and other services on your federal student loan on our behalf. That service is done without any cost for you.
Just for checking, Have your current loan conditions changed lately?
You know what?, I fact, they have change, yeah.
Understood. In that case, you'll find that your loan servicer will be a great help to you.
Well, I hope that be true, honest. So, going back a little, Can't you help me to know who's my servicer then?
Not if your loan isn't owned by ED. But, if happens that you have a loan owned by the Department of Education, then you can make use of the following number for the Federal Student Aid Information Center: 1-800-433-3243-
O.K., got it. I can be handy, i guess. Look, I'm not saying it's my case, but what can I do if lets say, I'm still going to classes and got this disbursed loan?