Of course. Did you serve in Vietnam, including aboard a vessel on the inland waterways or within the 12-mile territorial seas?
No, I wasn't in Vietnam.
Did you serve in or near the Korean Demilitarized Zone, during the Vietnam Era?
No, I wasn't there.
Could you tell me what the conditions for disability benefits are?
Of course. Do you have an illness we believe is caused by Agent Orange called a presumptive disease?
Yes, at least that is what the doctor said.
In that case you may be able to get disability benefits.
Wonderful. Can any of you folks help me with filing my claim?
Yes, you can call 800-827-1000 or TTY 800-877-8339, or simply go to your nearest VA regional benefit office.
Will do. And what about the coverage? Who is covered?