Okay, so you have a Standard license and want to change to a REAL ID or Enhanced license and you want to add your veteran status?
I don't have a drivers license just an ID
Do we get a refund for the fee you charge when we get our license?
Yes, if you applied to have the Veteran Indicator added to your license and were charged a document fee, you are entitled to a refund for the fee.
So you charge us then we submit a request for a refund?
You won't need to request a refund.  Each eligible customer will get a letter and refund check from New York State.
can I use an NA form 13038 to prove I'm a veteran so I can get my veteran license?
Yes, we accept a Certification of Military Service, NA FORM 13038, that indicates a discharge that is either "honorable"  or "under honorable conditions" as proof.
why are you giving refunds on the license fees?