Has it been more than 10 days since you had your picture taken and you haven't received your Veteran Health Identification Card yet?
no, so it's 10 days before I can complain
Do you have hearing loss?
yes, how did  you know? are you looking at my file
If you need help through the phone you can call TTY:  711
I knew that trick already.  what should I do with my old ID once I get my new one?
Your old ID should be cut up or shredded. We want all Veterans who are enrolled in VA health care to have the new more secure VHIC that better protects your personal information.
what else you got?
We can help you learn how to get a Veteran Health Identification Card. We can also help you find out what to do if your card is lost or stolen and what to do with any old ID cards you may have used for VA health care in the past.
you can help if it was stolen?