I can help you with that information.
Am I eligible for education benefits?
If you have the necessary documents, yes.
Do I need to give you some documents?
Yes, you must upload them through our website.
In what other ways could I communicate with you?
Email.
Can I apply by email?
Right, and you can also make a call.
I will request information by that means.
Perfect, we will understand.
Can I make changes to my request after it is processed?