You should attempt to resolve the issue with the management of the business. Don't forget to keep a written record of all contacts with management in addition to details about the repair.
Would you like to know how to file a complaint online?
no, not yet I will try to fix the problem with the shop first
what happens if I end up filing a complaint and they are responsible?
DMV will take action against the shop. This may include suspending or revoking the shop's registration and/or imposing fines. If you suffer a financial loss due to overcharging or unnecessary or poor quality repairs, the administrative law judge presiding at the hearing may offer the shop the option of paying restitution.
would I be correct in believing that the repair shop has to give me a paper listing what was done on my car?
Yes, it must give you a copy of a work order
I need this as proof , correct?
yes, you will need to have details about the repair
Do you have a Lemon Law complaint?
yes, that was me but this is different