Has it been more than 10 days since you took a photo and you have not received your card?
No, just 5.
Do you have any kind of hearing loss?
No, my hearing is fine.
My VHIC was stolen 2 days ago. What should I do?
Ask for a replacement card at the VA medical center where you had your picture taken. Please, you must to bring your driver's license, passport or other government ID so we can verify your identity before we give you a new card.
Have you changed your medical center since you received your original card?
Yes, I did it.
Please, contact the medical center where you currently receive care or call at 877-222 -8387, Monday through Friday , 8:00 a.m. to 8:00 p.m. ET.
I have not enrolled yet, what should I do?
Please, find out how to apply for VA health care.
What about my old Veterans identification card? May I keep it?
No, you must destroy it by cutting it up or shredding it. We want that you have a new VHIC. This new card offers even more security to protect your personal information.
Can you tell me what to do if I don't have my VHIC?