Do you need help using eBenefits to change your VA direct deposit information?
yes
Okay, you will need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. You will need to go to eBenefits to sign in , register , or upgrade your DS Logon account to Premium .
Do you have a number I can call if I need to make changes to my checks?
To cancel your direct deposit payments, switch from paper checks to direct deposit, or change the address on your paper checks you can call us at 800-827-1000, we are here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.
is there another way to do it if I can't call?
You can go to your nearest VA regional office
and if I have a change of address I can do it there too?
Yes, make sure your contact information is updated so we send information about your benefits and services as well as any prescriptions , lab test results , or appointment reminders you may need to the right location .
what about disability rating changes, can I do things related to that on there too?
You may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate. We can help you find out how to add eligible dependents
Can I change info by mail too?
Yes, you can change your information by mail. You will have to fill out a VA Direct Deposit Enrollment VA Form 24 - 0296.  We can help you download VA Form 24 - 0296
where do I send it when filled out?