Have you defaulted on your federal school loan?
yes and a collection agency is involved
You are liable for the costs of collecting your defaulted federal student loans. The largest of these costs are usually the costs of placing your loan with a private collection agency. They amount to 17.92% of your outstanding balance, which includes principal, interest, and fees.
how do I know what collection agency to get in touch with?
Do you have a federal student loan?
no, isn't it with someone else. ..it could be a federal student loan
Have you heard from a collection agency regarding your loan?
yes
You can contact ED’s Default Resolution Group to find which collection agency you are dealing with.
are the people trying to charge me to get my loan taken care of legit?