Yes you can submit a complaint, an issue, concern, suspicious activity, or scam, give us positive feedback, or review an already submitted case.
Have you previously submitted a complaint and Federal Student Aid gave you a response you didn't agree with?
Yes that is the case.
In that case follow our procedure for resolving disputes.
And how do I subsequently check on my case?
You can log in to your account to view, track, or update your case.
I find this information insufficient. Is there any way to get more help beyond this feedback center?
I'm sorry to hear that. Would you prefer to speak to an agent?
No, I guess not.
We have more information that has proven helpful to some. Would you like to see our popular topics?
Yes please.
Is it possible to submit a complaint?