Did you request an informal conference?
No, I don't think so.
If they call, and you are not home, can they leave a message?
Yes, a machine will pick up.
Ok, good. They will leave you a voice mail.
What can I talk about during the call with the senior reviewer?
You should chat about why you think the decision should be changed.
What phone number will they call?
They will call the number you provide at a time that works for you.
If I am not happy with the decision, what can I do?