Is this complaint against you?
Yes, is against me.
Alright. If the complaint is against you, then a consumer services representative from the dmv will contact you so this complaint find a resolution.
But they will contact me about the specific problem I got, right?
That's right. They are advised to contact the dmv consumer and facilities services complaint unit.
There could be any legal process with this?
Yes. There may be the opportunity to pass through a hearing waiver to admit the charges and to pay a monetary penalty.
And what happens if I get revoked or something?
If that's the case, then you'll have to surrender all supplies and cease to operate.
And this will be permanent or I will still have the chance to pay the penalty?
You can pay your fine or penalty, and then you be able to get back to business.
So, if I don't pay I can end in a hearing, right?