The US Department of Education has several loan servicers that handle billing and other services on loans for William D. Ford Federal Direct Loans and for loans through FFEL and loans the ED later purchased.
Do you have automatic monthly debit of your loan payments?
No, I have not set up automatic monthly debit payments from my checking or savings account.
Do you need to make a payment by postal mail?
No, I do not mail my payment in.
Would I receive a discount for signing up for debit withdrawal of my payments?
Yes, you would receive .25% interest rate deduction on Direct Loans and you should contact your loan servicer for more information.
What can I do when having trouble making my federal student loan payments?
The section Trouble Making Your Federal Student Loan Payments  will provide the information on what to do if you are having trouble making your student loan payments.
I am having trouble making payments, what can I do?