If this is the case, you may have to install an ignition interlock device. You will be subject to problem driving restrictions, and these restrictions will indicate that you are required to have an ignition interlock device


What happens if there is a moving violation conviction received before receiving a driver licence with a problem driver restriction?


If you have been convicted of any moving violations including tailgating or speeding, the approval that you received for a driver license or permit will be withdrawn


Where can I find more information regarding installation fees for Mandated Ignition Interlock Devices?


This information can be found at the Ignition Interlock page at the NYS Division of Criminal Justice Services website


What happens if I am convicted of an offence while driving out of restriction?


In this instance, your license will be revoked


Can I appeal if my SSI application is denied?


Yes, you can.


was your application denied?


Yes, it was.


You can file an appeal online.


Please, give me a number where I can call to get an appointment to file an application.


Sure, you can call to 1-800-772-1213 or use our TTY number (if needed) 1-800-325-0778 from 7 a.m. to 7 p.m and from Monday through Friday.


Where can I get more info on how to file an appeal online.


You can read more about it online.


Where?


Just read the section on how to appeal a decision.


Can I do the online application for my disabled kid?


Yes, you can do it online by completing the online Child Disability Report.


I was wondering how much I will receive when I go into full retirement.


Do you qualify and apply for your own retirement benefits and for benefits as a spouse?


Yes, I do.


Are your benefits as a spouse higher than your own retirement benefits?


Yes, that would be the case.


Then you will get a combination of benefits equaling the higher spouse benefit.


What if I'm under the full retirement age and I continue to work while receiving benefits?


In that case, your benefits may be affected by the retirement earnings test.


Does this mean my benefits will be less?


Yes. Between age 62 and your full retirement age, the amount will be permanently reduced by a percentage based on the number of months up to your full retirement age.


Ah, I see. Will I be able to take only one benefit at full retirement age then?


No, unfortunately the option to take only one benefit at full retirement age no longer exists.


I would like to creat a MyDMV account and need to know how.


Would you like to sign up for a MyDMV account?


Yes, that is what I want to do.


How do I solve the issue of not be able to use my sign in?


There are some steps to follow to fix this problem.


Will MyDmv account be associated with my current NY.govID username?


Actually yes, your MyDMV account will be associated with your current NY.govID username and you will not need to create a new username.


I forgot my NY.gov account Username, can I get help?


Yes, you would need to use the self-service tools on the MyDMV homepage to complete.


What info do I need to create MyDMV account?


You would need your NY State driver license or permit.


What if I still need help and still can't sign up for MyDMV?


You would need to call us.


If my SSI application was denied am I allowed to dispute it?


Yes, you have the right to appeal the denial.


Have we denied one of your SSI applications recently?


Yes, you guys denied my last SSI application that I sent in, what should I do next?


You can file an SSI appeal online.


Is there somewhere where I can read more information regarding this?


Yes, you click on the link titled "How To Appeal A Decision" to learn more.


I need to call you guys because I have a lot of questions. What number can I reach you at?


You can call us at 1-800-772-1213.


How will I know if my online application for disability benefits went through?


A social security agent will contact you for additional information needed for the application.


Are there other ways to apply besides doing it online?


Yes, you can schedule an appointment with a local social security office or call us at 1-800-772-1213 Monday through Friday from 7am to 7pm.


Who does the supplemental Security Income pay out to?


SSI pays benefits to disabled adults and children who have limited income and resources.


Hello, I have a driver restriction, can the restriction be removed early?


Did you got the revocation due to a DUI or any alcohol-related incident?


No, the revocation was not due to any alcohol-related incident.


So, just for confirmation, the revocation was not due to a DUI or something similar.


yes, that's correct. Not for a DUI or anything like that.


Can you give me any info about installation fees?


You can get more information about it on the Ignition Interlock page at the NYS Division of Criminal Justice Services website.


In case I have a moving violation before I get my driver's license while I have the problem driver restriction, what could happen?


If you get convicted with a moving violation, like tailgating or speeding, the approval of a driver license would be withdrawn.


what if I have a DUI violation in my driving history?


in that case, you could be required to install an Ignition interlock device on all of the vehicles you own or operate. Also, you would be subject to the problem driving restrictions.


What could happen if I get convicted from driving out of restriction?


If you get convicted then your driver's license will be revoked.


Hello I need information about How do I get a title if I don't want a registration?


This is known as a title-only transaction. Complete a Vehicle Registration / Title Application PDF MV-82 or Title Application PDF MV-82TON, available at any motor vehicle office. It is also available upon request at a DMV Call Center or DMV Internet Office.


Have you requested a certificate of title?


do not


What do I have to do to register?


To register, your Application for Registration / Title MV-82 must include a certified photocopy of the out-of-state certificate of title on your behalf, or written verification from the out-of-state motor vehicle title authority that you are the owner. of the vehicle and that the other state authority had sent the original title to the holder of the lien.


What vehicles must be titled?


New York State issues a Certificate of Title MV-999 for:   most motor vehicles from model year 1973 or later;     motorboats, 1987 or later model, measuring 14 feet or more


How do I transfer a title?


You cannot transfer a title certificate to a new owner if the back of the title is already signed. You must first obtain a title in your own name, then transfer it to the new owner.


you are a seller


Has your signature changed?


Yes


If you change or correct any information, including signatures or addresses, the title will not be valid.


Hi there, I am enquiring about benefits for my spouse in retirement


You may be able to get spouse's retirement benefits even if you never worked under Social Security. You may qualify for these benefits if you are at least  years of age and your spouse is receiving retirement of disability benefits. You may also qualify for Medicare at the age of 65


What happens with spouse's benefits if I am divorced?


If you are divorced, you may still qualify for benefits on your ex-spouse's record


How do I know how much I will receive in spouse's benefits?


Will you be applying for your own retirement benefits and for benefits as a spouse?


No, not at this time


Do you know if your benefits as a spouse will be higher than your own retirement benefits?


Yes, my benefits as a spouse will be higher


In this case, you will receive a combination of benefits that will equal the higher spouse benefit


How do I apply for benefits if I am hard of hearing?


If you are deaf or hard of hearing, you can contact us at TTY 1-800-325-0778


How can I apply for spouse benefits?


You can apply online using our Social Security Retirement/Medicare Benefit Application. This can be used to apply for retirement, spouse's, divorced spouse's or Medicare benefits


Hello I need information about Title VA 38 USC 1151


of course, If you suffered an additional disability or your existing injury or illness worsened while receiving VA medical care or participating in a VA program designed to help you find, obtain, or keep a job-


no, my disability did not worsen while receiving VA medical care


but I'd like to know if I can get VA compensation


You may be able to obtain VA compensation if you suffered an additional disability or if your current disability worsened as a direct result of any of the reasons listed below and the additional disability was not a reasonably expected result or complication of treatment.


What circumstances had to surround my disability to make it valid for compensation?


For you to be eligible for compensation At least one of these must have directly led to an additional disability or your injury or illness to worsen: VA neglect or neglect, or     VA medical or surgical treatment


What if the Va suffered an additional disability while receiving VA medical care?


in that case you may be able to obtain compensation.


Who is covered in this program?


it's only for Veterans


Can you tell me how to remove a lien from my title? I live in NY and want to have a title without a lien.


Have you paid your loan in full?


Yes, I just finish paying off my loan.


Then the lienholder must promptly send you a proof of lien satisfaction called a "lien release". This is usually a Notice of Recorded Lien (MV-901), marked and endorsed by the lender proving payment.


That's good to know. Do you have some more useful information about titles?


Of course. Simply read the DMV publication Let the Buyer Be Aware, Buying a New or Used Car (C-18) for helpful information about brands on titles and what they mean.


*makes no sense*


Alright. What if I'm the seller of a vehicle?


In that case the vehicle will immediately belong to the new owner, as soon as you sign.


You are talking about the line for "Seller's Signature", right?


That is correct.


What would I have to do if I was the new owner?


You will need proof of the purchase price for sales tax purposes -- have the seller fill out the appropriate NYS vehicle sales tax form, most often the "Affidavit of Sale/Statement of Transaction" (DTF-802) available at any motor vehicle office, by request from a DMV Call Center or from the DMV Internet Office.


I want to know if I'm eligible for a teacher loan forgiveness.


Are you in default on a loan?


I am, yes.


Then first you should make satisfactory repayment arrangements with the holder of the defaulted loan, if you don't do that first then you wouldn't be eligible.


And what do I have to do if the loans are with different loan servicers?


just submit a separate form to each of the servicers.


In my case, I taught at school that was included in the TCLI Directory only during my first year of teaching. Would the rest of my teaching years be counted towards the 5 years to qualify for the teacher loan forgiveness?


Yes, don't worry, the rest of your teaching years on that school will be counted as well.


How can I know if I qualify as a highly qualified teacher?


You must meet some basic requirements to qualify as a highly qualified teacher, with additional requirements depending of if you are a elementary or secondary school teacher and whether you're new to the teaching profession.


And how do I know if I'm teaching at a low-income school? I worked in an Indian reservation school.


All elementary and secondary schools operated by the Bureau of Indian Education BIE or on Indian reservations by Indian tribal groups qualify as low-income schools.


How do I find out how to get benefits for my spouse?


Even if you have never worked under Social Security you may be able to get spouse s retirement benefits if you are at least 62 years of age and your spouse is receiving retirement or disability benefits


Are you divorced?


Yes


Read For information on the requirements for Divorced Spouse 's Benefits


What are the requirments?


If you do not live in the U.S. or one of its territoriess you can also - Contact the nearest U.S. Social Security office , U.S. Embassy or consulate


What age does my spouse need to be?


the option to take only one benefit at full retirement age no longer exists


When do I begin to receive benefits?


] between age 62 and your full retirement age the amount will be permanently reduced by a percentage based on the number of months up to your full retirement age


Hi there. I'm looking some help related to the information I need to provide on my student aid loan apply form, about me and my parents.


Sure, no problem. You need to have present who counts as your parents when you file your fafsa form.


Are you dependent of your parents?


Not, pretty much, that's why I have some doubts about it.


Ok, no problem.  There is a stepparent currently married to your legal parent?


Yes, that's right, Is that important?


Yes, in that cases, you need to provide the information of him or her too.


And what happens if I can't provide some this information?


Depending of the circumstances, you may be able to submit your fafsa form without some of your parent information despite being considered a dependent student. Did you know that?


I have kinda heard about that, but I wasn't very sure.


Is any of your parents incarcerated?


Yes, that's right.


In that case you can provide your fafsa form with some the information related to your parents.


Do I have to say which of them is on jail?


Is not necessary, the fafsa form use gender neutral terminology, for this kind of cases, So it don't really matters.


Can you tell me about SSI Benefits?


SSI or Supplemental Security Income program pay benefits to disabled adults and children who have limited income and resources.


Can I apply online for SSI and Disability benefits online?


Yes, you can apply online for SSI and Disability benefits.


Is it necessary to apply for benefits online?


Yes, you can apply for Disability and SSI benefits online on your computer.


What is the age a person needs to be to apply for SSI online?


You can file for SSI online but you are eligible if you are 18-65 years old.


Am I allowed to file an appeal if my SSI application is denied?


Yes, you can filel an appeal.


Did we recently deny your SSI application?


Yes, my SSI application was denied.


You can file an SSI appeal online and read how to appeal online also.


Hello there, i'm looking for some info about how to remove a lienholder from a title.


I understand that you want to remove a lienholder from a title certificate?


No, not exactly, but something related to it.


Ok. Maybe you're looking to know what is to be considered a acceptable proof that a lien is satisfied?


Yeah, that's the one. I got it written right here.


Perfect. In that regard, you must know there are two acceptable proof you can provide. One of them is form MV-901 also known as Notice of Record Lien, which you can bring to your DMV office.


Thank you, it helps me a lot. Um, What can you tell me in the case the lienholder not being a loan company but a particular instead?


Not to worry. You just need to make sure the letter you get from the lienholder is properly notarized.


Ok, good to know isn't anything complicated. A last question, i have this vehicle registered in NYS but its title is being sent to me from out-of-state, i s there anything i have to do once i receive it?


Certainly. Once you have it, you must send it to the Title Services Bureau. In that way, the DMV will send you back a NYS title certificate instead. In case you're wondering, there i no fee to be paid because that fee was already paid when you registered your vehicle in NYS.


I have made FAFSA submissions already, but it shows that I have lower completion totals that I thought, why would this be?


Have you kept a close eye on the level of FAFSA submissions that you have made?


Yes I have, and I believe that my submission levels should be higher


Do you think that your high school may have inadvertently overestimated their FAFSA completion rate?


No, I don't think so but I haven't checked this out fully


Did you list the name of your high school in the correct way on your FAFSA form?


I'll have to check, maybe I didn't list the name correctly


Is there a reason why a district will appear in white on a map regarding FAFSA completion data?


Are you sure that your district has supplied all the relevant and correct information?


I'm not sure and I don't really know how to find this out


Is there anything that will make me more likely to get these benefits?


Yes You may qualify for an improved eligibility status, which means you will be placed in a higher priority group, making you more likely to get benefits


which are the requirements?


Receive financial compensation payments from VA for a service - connected disability


not


Were discharged for a disability resulting from something that happened to you in the line of duty


Were discharged for a disability that got worse in the line of duty


yes


If possible you qualify for improved eligibility status, which means you will be placed in a higher priority group.


Can I get VA health care benefits?


You may be able to get VA health care benefits if you served in the active military , naval , or air service and didn t receive a dishonorable discharge


I was curious about copays


You can view our current copay rates for different types of care, tests, and medications to satisfy your curiosity


Would you like information on other services and benefits?


yes, got anything on disability


We can help you learn how to file a claim for disability compensation and how to manage your disability benefits


what does VA health care cover?


You are covered for regular checkups with your primary care provider and appointments with specialists like cardiologists , gynecologists , and mental health providers


am I still covered if I become homeless and have to move around?


Yes, we offer many programs and services that may help including free health care. We can also help you connect with resources in your community, like homeless shelters or faith-based organizations.


do you have a wellness program?


Yes, we have Veterans programs for health and wellness


who do we talk to if we need help with a problem?


If you are a Veteran in crisis you can talk to our Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is free and available 24/7.


do you have home care services?


Yes, you can access Veterans health care services like home care


I have questions about the point and insurance reduction program.


Have you taken the course yet?


Yes. I just started it.


Do you know how long the course is and what it will cost?


No. I have some idea on the length and costs, but I need clarification on that.


Once I complete the course and receive my certificate, will I see a reduction in insurance costs if I present my certificate to the insurance company within 90 days after getting it?


Yes. You will see an immediate reduction in your liability and collision premium.


How can I verify that the course completion has been put on my driving record?


You can request a copy of your driving record from the DMV.


Does completing the Point and Insurance Reduction Program have any affect on my Driver Responsibility Assessment?


Completing the Point and Insurance Reduction Program does not prevent or reduce the calculation of points affecting your Driver Responsibility Assessment.


Hi, hope your day is going good. I have a question about the documents I need to provide?


You need to provide documents to show you are eligible.


Like what?


Do you have a birth certificate or other proof of birth?


I don't think that I do. What should I do?


Do you have proof of U.S. citizenship or lawful alien status?


Oh yes! I do have proof of U.S. citizenship.


Or do you have a U.S. military discharge paper if you had military service before 1968?


No, I don't have that.


We will need to see the documents to show you are eligible.


If I mail my documents what will happen if they get lost?


Bring them to a social security office instead.


Hi there. I would like to get some information related to the repayment of loans.


Sure, we can help you to make a plan to successfully repay your loan.


Great. And when do I have to start paying this loan?


You start paying once you graduate. , drop below half-time enrollment or if you leave school.


Is your student loan a direct subsidized or unsubsidized one or a federal family education loan?


Not really... Well, I am not sure.


Is your loan a plus one?


Yes, the one I got is that one.


Great. If that's the case you'll start to repay your loan just before it's payout.


I see... But what will happens if by chance I miss any of the payments?


In that case, is very important to stay in touch with your loan servicer, specially if you have any struggles to make payments on your loans.


I see. And if I can't make payments at all?


In that case, you have to contact with your loan servicer to find out your options.


how student loan payments are handled


Well the US Department of Education uses multiple loan managers to handle billing and other loan services for the William D. Ford Federal Direct Loan Direct Loan Program and for loans made under the FFEL Program of Federal Family Education Loans and that ED later purchased


do you want to make a payment?


If I want to know more about this topic and make payments


You will receive a 0.25% interest rate deduction on direct loans. Contact your loan servicer for more information.


ok i understand and what things should i avoid?


One thing you definitely want to avoid is going default! This occurs when you are at least nine months behind on your student loan. The consequences of default include damage to your credit rating and future indebtedness.


What if it's not up to me and I can't make payments?


contact your loan servicer to find out your options.


How can I make a payment by post?


you must contact your loan servicer for the mailing address


Can you forgive the student loan?


Generally, you are required to repay your student loan, but in certain situations, your loan may be forgiven, canceled, or canceled


Hello, I am here to learn a few things about compensation for veterans. Would be great if you help me out.


Gladly. Have you suffered an added disability or your existing injury or disease got worse while you were getting VA medical care or taking part in a VA program designed to help you find, get, or keep a job?


No, I haven't.


How can I receive compensation?


You'll need to file a claim for disability compensation.


Do you want to file a claim?


Yes, but I don't know how.


In order to file a claim, you'll have to show us that the added disability happened because of VA medical care or a VA program designed to help you find, get, or keep a job.


I see. And who is covered?


Veterans are covered.


Perfect, because I happen to be one. What conditions do I need to fulfill to receive compensation?


VA carelessness or negligence or VA medical or surgical treatment must have led directly to an added disability or to your injury or disease getting worse.


what can you tell me about VMLI?


[2] Veterans Mortgage Life Insurance VMLI offers mortgage protection insurance to the families of Veterans with severe service - connected disabilities who ve adapted a home to fit their needs .s   [3] Find out if you qualify and how to apply and manage your coverage


Am I eligible for Veterans Mortgage Life Insurance?


We'll help you find out if you qualify and how to apply and manage your coverage


are there any requirements?


YesDo you have a severe disability that we ve concluded was caused or made worse by your service?


yes


Received a Specially Adapted Housing SAH grant to buy , build , or make changes like installing ramps or widening doorways to a home so you can live more independently?


Have the title of the home?


Have a mortgage on the home?


Are under 70 years old?


You are able to get VMLI


What am I looking for when trying to compare chools?


Have you started research on schools and colleges at this point?


No, not yet, I am very new to this


Are there a defined set of admission requirements that cover off all schools?


Each school has their own set of admission requirements. You can visit the relevant school's website to find out what exactly these are


Is there any way that I can get a refund if I do not complete course work?


It is possible that you might be able to get some of your money back, this will depend on the circumstances and on the school


Are there any lists that I can refer to that highlight any complaints that have been made against a school?


You could check with your local Better Business Bureau. You could also check with your state higher education agency or the consumer protection division of your state attorney general's office. You could also check with the agency that accredits the school, to see if the school meets the required standards


Is there such a thing as useful statistics for a school?


Statistics can be used to help you compare and evaluate schools


I want to create a MySocial Securtiy account.


Do you want to know what's needed to create your account?


Yes, please.


When you create your account you'll be asked for personal information about yourself to verify your identity and then you'll be asked to create your username and password.


Can I lift a security freeze on my credit report to create an account?


Yes, you can ask our Identity Services Provider to temporarily lift your security freeze so you can create your account.


Is it possible to let other people use my account?.


No, your account must be used only by you.


Will my security freeze be reinstated after I create my account?


The Identity Service Provider may reinstate the security freeze after the temporary lift expires.


Where can I get more info about security freezes?


You can read the Federal Trade Commission's Credit Freeze FAQs


Will my children get benefits as well?


Are you or a spouse on disability?


yes we both are.


ok no problem. Thanks for the response your children may also qualify to receive benefits on your record


How old do they need to be? My spouse that is


your ex - spouse must be at least 62 years old


Are there any books or pages i can read about this?


please refer to  Disability Benefits article


ok thanks


the child must be unmarried


are there any publication abpout this?


Publicationsp   [70] Disability Benefits   [71] Benefits For Children


I need registration information for an out of state car


Do you want to know if you have to register your vehicle in New York State?


yea


You might need to register the car under certain situations


what if I do have to register but the title is not in my name? I have a 2008 Honda Accord that was bought used


For a used vehicle purchased from an out-of-state dealer, you will need to provide an out-of-state title certificate or transferrable registration transferred to the dealer, OR the dealer’s bill of sale that transfers ownership to you


so will I need to register if I move to NY full time?


Yes,  you must register your vehicle here within 30 days of becoming a resident


If my car had been purchased new from a New Jersey dealership what would I need as proof of ownership?


You would need the Manufacturer’s Certificate of Origin, and the dealer's bill of sale


ok, and what will I need to have with me to register the car?


Before you visit a DMV office to register your vehicle, you should complete the Document Guide to make sure you bring the correct documents with you. The requirements to register an out-of-state vehicle are generally the same as to register and title vehicle in New York.


can you give me a link to the document guide?


Yes, I can link you to the Document Guide


last question I want to ask is if there is a way around the California emission standards?


You should read the information about California emissions standards to determine if there is an exemption for your vehicle.


Hello, I would like to know additional information about the purchase or sale of a vehicle


you want to know about Name change?


Yes


You cannot change the name on the vehicle registration or title certificate to someone else's name. You must transfer ownership of the vehicle.


and what if they suffer flood damage


You can check the National Insurance Crime Bureau's database to see if a vehicle is damaged by flooding. You will need the VIN vehicle identification number.


and what should the buyer of a vehicle do?


The buyer should   sign the bill of sale, even if it is a gift    pay sales tax or have proof of an exemption


and what advice can you give me to buy a vehicle?


Read DMV brochures, Inform Buyer and Questions and Answers about your certificate of title


and are Proof of Ownership necessary?


The proofs of ownership necessary to register and title a vehicle in New York are different for different types of vehicles, for example, cars, trailers, boats, snowmobiles, manufactured homes.   Acceptable proof of ownership   Obtain proof of ownership in pur chase


Is direct depositied offered?


do you need to set up or change direct deposit?


no


Do you know what direct deposit is?


Would you like more information?


no thank you


Do you still have questions?


can I change direct deposti?


We are constantly expandingand improving our online services , including the ability to set up or change your direct depositinformation .


Hi, could you please explain what an award letter is?


An award letter tells you what financial aid  you can receive at a particular college or career school. Have you applied for aid at a college?


Yes I have applied to several career schools.


I have an aid offer but am having difficulty figuring out the net price for the school where can I get  help?


You can get help with this by contacting the financial aid office at the school. Remember it is important to understand what is being offered. For example is it a loan or is it a grant.


What if the aid is not sufficient and I have to take out a loan to pay for schooling?


If you have to take out a loan you should pay special attention to the terms and conditions of private loans so that you understand what your obligations would be. You should read up about federal versus private loans.


What is meant by net costs for schooling?


The net cost is the amount you will have to pay out of your pocket by way of loans or using your earnings from work.


What should I do if the college does not list the cost of attendance on the aid offer?


If your award letter does not mention the cost of attendance you should ask the financial aid office for this figure. You should make sure it includes amounts you will pay to the school directly such as tuition fees as well as other costs such as living expenses, books, supplies, etc.


Hello, I have an issue. I withdrew from school and I'm wondering about some things regarding the return of my loan funds.


You're in the right place then. Here you can learn more about the unpaid refund discharge to see whether you might qualify.


Did you withdraw from school after receiving a loan made under the William D. Ford Federal Direct Loan Direct Loan Program or Federal Family Education Loan FFEL Program?


No, that isn't the case.


Did the school NOT make a required return of the loan funds after you withdrew?


No, they returned the loan funds.


So how much of my loan will be discharged if I was approved for that?


Only the portion of your loan that your school should have returned will be discharged. Contact your loan servicer for more information.


What if I'm ready to apply for the unpaid refund discharge?


Then you must complete the Loan Discharge Application: Unpaid Refund and send the completed form to your loan servicer.


What if I want to apply for an unpaid refund discharge, but my school has closed down?


In that case you should first determine if you may be eligible for a closed school discharge instead. Contact your loan servicer for more information. Find out who your loan servicer is by logging in to My Federal Student Aid.


Hey there. I need help avoiding a mortgage foreclosure.


Of course. Are you falling behind on your mortgage payments then?


Yes, I am. This is why I'm here.


I understand. You should know, that if you fall far behind on your mortgage payments, your mortgage servicer, the company that handles collecting the money for your lender, can take your house to cover the money owed. This process is called foreclosure. I can help you find out how our VA loan technicians can help you avoid foreclosure and keep your house.


I have a VA direct loan. Can someone take care of my case?


If you have a VA direct or VA-backed loan and it's 61 days past due, we'll automatically assign a VA Loan Technician to your loan.


That sounds good. Is there something that can help me avoid foreclosure?


Yes, a repayment plan can help you avoid foreclosure.


Can't you talk to my servicer? I don't know how to do it.


If you need our help and advice, please contact a VA Loan Technician at 1-877-827-3702.


My loan is more than 60 days past due, can you get someone to help me please?


Don't worry. If you have a VA direct or VA-backed loan and it's 61 days past due, we'll automatically assign a VA Loan Technician to your loan.


What happens if I owe more money than my house is worth?


In that case your servicer might agree to a short sale. his means the servicer will accept the total proceeds from the home sale even if it s less than the full amount you owe on the mortgage as full payment of the debt you owe.


What documents do I need to get a replacement Social Security card with my original number?


This will depend on your citizenship status.


Do you have your birth certificate?


Yes, I have it.


Excellent. You will need to submit your birth certificate to obtain your card.


Will Social Security accept a photocopy of my birth certificate?


No. It must be the original document or a copy certified by the agency that issued it.


What about a notarized copy?


No, we can accept notarized copies.


Will Social Security accept any other documents besides a birth certificate?


If you do not have a birth certificate, Social Security may accept your religious record with your date of birth before the age of 5 or a U.S. hospital record of your birth.


What documents do I need to prove my identity?


Any document you submit must not be expired. It should also show your name and date a birth or age. We also prefer that it has a recent photograph of you.


Will this ensure that I can get a replacement card?


Yes, as long as your documents are accepted, you should have no trouble getting a new card.


I bought my new car from a private seller.


Was the private seller registered with the New York State DMV?


No, not that I know of.


What is checked during an inspection?


We have a brochure "New York State Vehicle Safety / Emissions Inspection Program for Cars and Light Trucks [ 3 ] C-50" and it lists all the equipment we check.


Ok, I will check that out. Can I renew my registration before I get a New York State inspection?


I am going to give you the phone number to call, 518-486-9786.


I will give them a call. What should I do if my inspection sticker falls off?


Clear tape works great to reattach it to the windshield.


Is the sticker still usable?


It isn't an issue, my sticker didn't fall off. I was just wondering.


Is it all possible for me to get a temporary HazMat endorsement before the background checks are completed?


On a good note the DMV will provide a CDL with the HazMat endorsement that is valid for 90 days; but we cannot issue one until the background checks are completed and approved.


When will I be notified of the results of my background check?


The Federal Transportation and Security Admininstration or TSA will notify you by mail with the results of the background check.


How will I know if my application has been approved or disapproved?


We will mail you your approval along with how to go to the DMV office and obtain a CDL with the HazMat endorsement and your CDL will display the expiration date of your HazMat endorsement.


Where would I mail the completed form and a copy of legal status?


You can mail your form and legal status to HazMat UnitNYS DMV6 Empire State Plaza, Albany, NY 12228, NY 12228.


What happens if I am not able to pass the written test or the background checks?


Did you pass the written test and background checks?


Yes, I passed the written test and background checks.


That is great because if you didn't the DMV would issue your CDL without the HazMat endorsement.


What happens if the background checks are not complete and approved before endorsement expires?


Then you will not be able to be issued the HazMat endorsement.


Yes, yes. I'm looking for information on mortgage.


Have you fall behind on your mortgage payment?


Yes, I have issues on the payments for the mortgage,


In this case, you might be on a process called foreclosure, were your mortgage service can take your house a s a way to cover the money you owned.


That sounds serious, what can I do about it?


In that case, you can contact us anytime to request that we assign a VA loan technician to your loan and get advice of what to do.


What happens if I have already missed a few mortgage payments?


This plan will help you to go back to making your regular payments.


But what can I do if I can make the payments on the way I am.


In that case you might need a loan modification and make a fresh start.


And what will happen with the missed payments?


This plan should help you add the missed mortgage payments and any related legal cost to your total loan balance.


I don't really have any financial good experience.


No problem. We'll provide you financial counseling even if your loan isn't a VA direct or VA backed loan.


Hello, I would like to know what kind of equipment and technology do I need to take an I-PIRP course?


The answer depends on the alternative ADM delivery method of the course. For example, if the course is an Internet course, you must have a computer and an acceptable Internet connection.


if the course is an internet course?


You must have a computer and an acceptable Internet connection.


Are I-PIRP websites safe?


Yes The DMV requires sponsors and their delivery agents to provide secure websites that protect the personal information of those taking the courses.


What is done to ensure that the person enrolling in the course is the person taking the course?


Each course sponsor has different methods to validate that the person who registered for the course is the same person who takes the course. Anyone who attempts to defraud the system or who accepts a certificate of completion of the course and its associated benefits without having personally completed the entire course has committed a crime and may be subject to prosecution, fines, and imprisonment.


Don't Have a New Yor State DMV Identification Number?


Yes


ADM course completion cannot be applied to your license registration. You may need to submit the Driver and / or Vehicle Registration Information Request Form PDF MV-15 before attempting to take an ADM course.


and when do they issue the certificates of completion?


The course sponsor must issue the course completion certificates within 14 business days after the course ends. Some sponsors offer express delivery options at an additional cost.


What if at the end of the course they don't give me the license registration?


You may need to submit the Driver and / or Vehicle Registration Information Request Form PDF MV-15 before attempting to take an ADM course


Hello there, I have several questions regarding disability benefits. Can you help me figure things out?


Of course. Do you want to apply for a child?


Yes, I do.


In that case you will need to complete an Application for Supplemental Security Income (SSI) AND a Child Disability Report. The report collects information about the child's disabling condition and how it affects his/her ability to function. At this time only the Child Disability Report can be completed online.


Can I contact you somehow? I could really use some assistance.


Yes. Please contact us by phone or in person to schedule an appointment to complete the SSI application. We will help you in person or by phone.


That'd be great. Do you have a phone number for those hard of hearing? I have some issues with that.


Sure. Just call our toll-free TTY number, 1-800-325-0778.


Can I call you instead of doing this report online?


Yes. You can do so by calling us toll-free at 1-800-772-1213.


Should I contact social security before applying then?


Yes, you should contact Social Security right away to find out whether the income and resources of the parents and the child are within the allowed limits, and to start the SSI application process.


Hello there. I need to know if I'm eligible for VA DIC as the wife of a deceased veteran.


You may be eligible for VA benefits or compensation for surviving spouses if you meet the requirements. You'll also need to provide evidence with your claim showing that one of the descriptions below is true for the Veteran or service member. Evidence may include documents like military service records, doctor's reports, and medical test results.


Do you fulfill the requirements?


Yes. At least I think I do.


Have you married the Veteran or service member before January 1, 1957?


No, I married him after.


Have you married the Veteran or service member within 15 years of their discharge from the period of military service during which the qualifying illness or injury started or got worse?


Yes, I did.


What requirements do I need to meet?


Are you unmarried?


No, I said before that I was married.


*not possible to continue*


My husband served on an aircraft carrier during the Vietnam War. Is he eligible for DIC?


Veterans who served on a Blue Water Navy vessel offshore of the Republic of Vietnam, or on another U.S. Navy or Coast Guard ship operating in the coastal waterways of Vietnam between January 9, 1962, and May 7, 1975, are now entitled to a presumption of service connection for illnesses related to Agent Orange exposure. This is a result of Public Law 116-23, also known as the Blue Water Navy Vietnam Veterans Act of 2019.


Yes I would like some information about changing my out of state driver's license.


Yes we have that information. You must do so within 30 days of becoming a resident of New York.


Am I still considered as living in my new state even though my taxes are paid in another state?


Technically, if you pay taxes or your children attend school in another state, a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.


Do I need to show my driver's license when I go through this process?


Yes you do.


If I'm still living in 2 states do I need to change my driver's license?


No, you do not need to apply for a New York State driver license until you become a New York State resident.


Would you like to know how to obtain a New York State driver's license?


No, I'm good for now, thanks.


If my daughter becomes a student at a college in New York, does she need a driver's license from there?


Students from other states, countries or nations who attend school in New York State are normally not considered residents of New York State, so no she doesn't need one specifically from there.


Hello, I would like to obtain information about disability benefits for a child under 18


do you want to apply for a child?


no


Do you want to know how to request the benefit?


where can I get more information?


You can call us toll free at 1 - 800 - 772 - 1213.


What is the Starter Kit for children?


This kit answers common questions about applying for Supplemental Security Income benefits for children, and includes a worksheet to help you gather the information you need.


What time do they work?


Representatives are available Monday through Friday from 8 a.m. at 5:30 p.m.


I cannot provide parent info due to a special circumstance, what can I do?


Did you submit your FAFSA form without parent info?.


Yes, that is what I had to do.


Are your parents in jail?


yes, my parents are in jail.


Then you would be able to submit your FAFSA form without your parent info on it.


What if I live somewhere besides with my parents?


It does not matter if you live with your parents; you would still have to report info pertaining to them.


What if my parents refuse to provide info needed for the FAFSA, how do I provide the info?


You would have to choose the one that says I am unable to provide info about my parent.


Why would I use my stepparents info?


Using your stepparents info on the FAFSA form gives an accurate picture of your family's financial ability.


What documents do I need?


We can accept only certain documents as proof of U.S. citizenship


Do you have proof of us citizen ship?


yes i do


you must submit it


If you do not have one of these specific documents or you can not get a replacement for one of them within 10 days


we will ask to see other documents .


We can accept only certain documents as proof of identity


An acceptable document must be current not expired and show your name , identifying information date of birth or age and preferably a recent photograph


What if a birth certificate does not exist


we may be able to accept your :s   Religious record made before the age of 5 showing your date of birth


Citizenship


hello If my license is suspended for an insurance period, what can I do?


Your registration has not expired?


Yes


If your registration has not expired, you must turn in your plates. A driver's license is suspended when the lapse is 91 days or more or if the lapse time period has not yet been determined.


Can someone else register the vehicle?


The DMV will not issue a record to any person unless that person makes an affidavit on Form FS-2. The statement certifies that the purpose of the application is not to avoid the results of the current suspension. The local DMV office determines if the request will be accepted or rejected.


and if my insurance expires, what can happen?


In that case the DMV can suspend your registration and driver's license.


and where do I get the FS-2 form?


Form FS-2 is only available at a local DMV office.


If I am suspended, what do I do?


pay the optional civil penalty for the entire period


I've been wondering what happens if I fail the written tests. Can you explain this, please?


Sure. Have you failed a written test or the background checks?


Yes, unfortunately.


In that case the DMV will issue a CDL that does not have a HazMat endorsement.


What do I have to do to pass the test? Can I repeat it?


You must answer 80 % or more of the questions correctly to pass the test. You can take the test as many times as necessary until you pass the test.


How long do background checks usually take?


It normally takes at least 30 days from the date you submit your fingerprints to complete the background check. However, the time period can be longer than 30 days.


That's good to know. And how can I prepare myself for the HazMat test?


You can study the hazardous materials section of the NYS Commercial Driver License Manual (CDL-10), or study the Hazardous Materials Manual (CDL-11).


Will do. I have one final question about fingerprinting though. Can I just come in for fingerprinting or how does it work?


Fingerprinting is done by appointment only. You must contact Identogo to select a fingerprinting location and schedule an appointment. Visit https://uenroll.identogo.com or by calling 1-877-472-6915.


what is VA disability compensation


VA disability compensation pay offers a monthly tax - free payment to Veterans who got sick or injured while serving in the military and to Veterans whose service made an existing condition worse


Do you need to find out how to apply?


not at this time


does disability compensation pay monthly?


how do you Manage your Veterans disability benefits


Check your VA claim or appeal statusTrack the status of your disability claim or appeal


can I get More information and resources


About VA disability ratingsLearn how we assign disability ratings and effective dates , and what to do after you get your rating


are you looking for grants?


I need information on educational and career counseling.


I can assist you with how to apply for VA Chapter 36 benefits to get free Veteran Educational and Career Counseling services . You may be eligible if you re leaving active service soon , if you ve been discharged within the past year , or if you re the dependent of a Veteran .


What are the requirements to be eligible for educational and career counseling?


You can get these services if one of the following is true, first  YouWill be discharged from active duty within 6 months ,


What happens if I am eligible?


we'll invite you to an orientation session at your nearest VA regional benefit office .


What benefits can I get?


Counseling to help you decide which civilian or military jobs you wantsto help you find a training program or job


I need to be discharged within 6 months from active duty to get services?


Yes that is one criteria we look at.


Can I apply by mail?


Fill out an Educational / Vocational Counseling Application VA Form 28 - 8832 .Download VA Form 28 - 8832 PDF


Do you need to find out if you are eligible?


No that is ok


I'm looking for information regarding the Veterans Educational Assistance Program


Under VEAP, you may be able to use part of your military pay to help cover the cost of schooling and continue your education.


If I put money into a VEAP account, can I get that money refunded if needs be?


To get a refund of this money, you need to complete an Application for Refund of Educational Contributions VA Form 22-5281. This form can be downloaded from the website


Is there a long list of pre-requisites that are needed to be fulfilled before I qualify for VEAP benefits?


The first thing required is that you entered military service for the first time between January 1, 1977 and June 30, 1985


That doesn't apply to me


In that case, unfortunately you do not qualify for VEAP


Is there any other information that I could use to apply for VEP benefits?


Further information is provided through the Veterans Educational Assistance Program VEAP on the website


Is there a minimum that I have to have in my VEAP fund?


You must have at least 3 months contributions in your VEAP account


Hello, i've been told about a funding program for those students who want to begin teaching..I would like to know more about how to begin the counseling and what comes next..Could you help me out?


I understand you're interested into completing the initial and subsequent counseling for the Education Assistance Program?


Don't need to complete it right now, but i would like to get some information beforehand.


That's a good call. Do you know who are supposed to complete this counseling, then?


Yes, please, that would be helpful.


No problem. The TEACH program is aimed to those students who are currently receiving a TEACH Grant.


O.k, i guess that takes a lot of sessions, right? I mean, is done through many days?


Nothing like that. Counseling for this program is quite simple, so it won't take more than 20 or 30 minutes.


Really? Wow, that's a relief. Don't get me wrong, but sometimes these things takes way too long. Anyway, another question. In something called Agreement to Serve, Who must do that?


Well, that  would be for those students who are receiving a TEACH Grant, and passed their TEACH Initial and Subsequent Counseling for the same Award Year.


Oh right, Seem kinda obvious. Lastly, going back to the TEACH counselling, What do  need to access that?


Pretty simple. You just need Your proper documentation, meaning your Verified FSA ID and the eligible TEACH Grant School Name.


How to renew a CDL


Please note that Your standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020


Do you plan to travel and do not have a passport?


yes


we recommend you upgrade to an Enhanced or REAL ID when you renew . Learn more about Enhanced , REAL ID and Standard documents


what is the renewal rates


add an additional $ 8.00 to the fee above


ok when can i get my id


Get your Enhanced or REAL ID today


If I indicate the types of driving NI not excepted or Intrastatal not excepted NA in my renewal, what should I provide


you must provide a legible copy of your current USDOT Medical Examiner s Certificate to DMV if it is not already on file. Please see Federal Requirements for Commercial Driver License CDL Applicants pdf [ 7 ] MV-44.5 to help you determine your driving type .


If I have an open suspension or revocation


we will reject your application


what do i need to renew a CDL


In addition meeting the requirements to renew any type of driver license , to renew your CDL , you will need tos Meet the federal medical certification requirements


Hello, I would like to obtain information about Social Security Credits


Of course You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.


Can you tell me the number of credits needed for retirement benefits?


were you born after 1928?


no


If I have more credit, can I receive more benefits?


The number of credits does not affect the amount of benefits you receive. It only determines if you are eligible or not. You do not get additional benefits for earning more than the minimum number of credits.


What do you earn when you work and pay Social Security taxes?


earn up to a maximum of four credits per year.


What would happen if you are already receiving retirement or disability benefits at the time of your death?


we will pay your survivors based on that entitlement. We will not have to determine your credits again


Is there a way to get temporary relief for my student loan payments?


Yes, you can get your payments for your student loans suspended for a short period.


Are you in a short-term financial bind?


Yes, I am temporarily laid off for four weeks.


You may actually qualify for a deferment or a forbearance and temporarily suspend your payments.


Could I qualify for loan forgiveness eventually?


Yes, you could qualify for loan forgiveness on our remaining balance if your loan is not paid in full after 20-25 years.


Is it better to get relief with lower payments through an income-driven repayment plan?


Yes, it might be a better option because your income-driven repayment base your monthly student loan payments on your income and family size and you could have a payment as low as zero each month.


What happens during the deferment or forebearance?


Interest will accrue during your period of deferment or forbearance except in cases like one offered as a result of COVID-19 national emergency.


Would it be best for me to consider other options besides deferment or forebearance first?


Yes, because your payments could be more affordable if you change to an income-driven repayment plan.


Hi. I'm trying to learn about increasing my disability rating.


Okay. I can help. Did you spend any time in a VA hospital related to your disability?


I was not in a VA hospital, but I was in a VA approved hospital.


Did they increase your disability rating while you were there?


They did not


Am I eligible for disability benefits?


You may be. Let's review the different requirements.


Do you have the time to review the requirements?


Yes, thank you.


Did you spend at least 3 weeks in the VA approved hospital?


It was not quite 3 weeks.


Did we pay for hospital care for at least three weeks?


No, that doesn't apply to me either.


Hey there. I'm a veteran, but I'm thinking into go back to school. I would like to know if there is any benefit that could help me with this?


OK, no problem.  For that we can offer you the GI Bill benefit, which will you to explore your options to pay for school or training.


All that after you apply for it. Have yyou ever apply for any of this programs?


Yes, I have applied for some of the programs before, I know I'll have to wait certain period of time.


But I was wondering, which is the institution in charge of all this programs and if they got some news bulletin or something?


The Veteran benefits administration is the one in charge and they send email updates, which can be received by you.


And this school program in what does it help me?


The VA education program help veterans, service members and their family members with needs like paying college tuition, finding the right school or training program.


I have some problems with my hearing, this won't be a problem?


No, not at all. In that case you can call to the TTY: 711.


Alright. But then I would like to get some more information.


About the schools, we can speak with the administrators, so they can ajust to your condition.


What happens if I found difference schools which I can go? I would I compare them?


For that you can use the GI Bill comparison tool, to learn about the education programs and compare benefits by school.


Hey there. I need some assistance with my disability claim.


Of course. Have you filed a claim for disability compensation then?


No, not yet. I actually have some questions about it first.


I've been wondering if I have to turn in additional forms, other than the standard ones. Do you know more about that?


In some cases, you may need to turn in one or more additional forms to support your disability claim. You should visit our website to find out which forms you need.


Err, alright. Well, I have another question. I went to a non-VA health care provider for diagnosis. Do I need to send you any documents in this case?


Yes, you'll need to upload copies of all medical records that can provide information about the disability you're claiming.


I'm not sure if my disability is part of your records, can I claim it anyway?


Of course you can. Remember, you'll also want to upload statements that support your claim. These statements should be from people who know about, or who you've talked to about, your claimed medical condition and how and when it occurred.


The next step would be to upload evidence for my disability claim then, right?


Correct. You can continue uploading more evidence for up to one year to support your claim. Evidence may include supporting documents like medical test results, doctor's reports, and other records.


I need to know how to pay the dial-in search account fees.


The custoers must pay a deposit with the application, and it should be enough to pay for two months of searches.


Was your application accepted?


Yes, it was.


then, your deposit will be added to your new account balance.


Can you tell me some of the organizations that are exempt from the search fees?


Some of the exempted organizations are any public organization, its officers, a volunteer fire company, volunteer ambulance service, etc. These organizations are exempt from the search fee.


What to do in case none of the users performed a search that the DMV contacted me for?


You should contact the DMV immediately.


Why would the DMV contact me about a search?


The DMV may contact you to ask you about a search to make sure you comply with the Dial-In Terms of Service.


What if the search is done on behalf of a client?


In that case, you'll have to give the permissible use of your client and a proof of your client-agent relationship.


You can help me get text reminders from the DMV


would you like to know more about email and text reminders?


no, I want to know how to get the email and text reminders


Did you have a question about the emails we sent out?


yes, how do I get them


If you sign up for email reminders you will receive emails from messages@nydmv.messagingchannel.com because you have signed up for the DMV Electronic Reminders program.


what if I need to contact you by email?


Don't use the e-mail address from where you received the DMV reminders because you will not receive a response.  I will help you with how you can contact us


If I sign up for text and email reminders which one of my emails will you use because you already have my email from before?


We only keep one email address for each customer.  The email address you provide to sign up for electronic reminders will replace any other email address you provided us in the past.


who gets the medical certification reminders?


CDL and CLP holders can sign up to get email and/or text reminders regarding the status of their medical certifications


Hi, i got a ticket the other day and i was said i was going to get some points assigned to my license. What can you tell me about that?


No problem. Those points are representative for the Driver Violation Point System, a way for the DMV to identify high risk drivers and take pertinent actions against them.


Have you commited any traffic violations in the last 18 months period?


No, i haven't been in any traffic violations in that time.


I heard about a Point Reduction Program thing, is that a real thing?


Yes, sure is. It's a DMV feature, which allows you to take a DMV- approved Point and Insurance Reduction Program that will help to prevent you lose your license in case you have already 11 or more points on your driving record.


Oh, that's very nice of DMV. Say, what if i have a violation in my record and i didn't do it, but someone else did?


If you believe that is the case, you can make use of the hearing resource. but be aware that the hearing is not for probation of guilt or not.


Oh, i see. Um, i'm dragging a out-of-state violation conviction, that does affect my driving record in any way?


Not at all. If you have any out-of-state conviction, it won't have any effect on you driving record. But if you were convicted on Ontario or Quebec, indeed it counts for your driving record.


Hello, I need information about what would happen if changes arise when it comes to Manage retirement benefits?


This can happen with changes that happen to you constantly.


You can advise me regarding the subject.


It is vital that all your benefits and information are kept updated at all times.


What can be done if suspicious activity occurs?


Be careful if you get a suspicious call from someone who claims to be from Social Security.


What can be done in those cases?


Use our resources and services to maintain control regarding the subject.


t is noteworthy that there are many time saving options available to you.


How can benefits be managed in a controlled way?


It is important that you visit the contact page to find out other ways to get assistance.


I wonder when to start retirement benefits?


When to start collecting that benefit is a personal decision.


At what point do you start receiving benefits?


It is noteworthy that you will receive the full amount of your benefits.


What will happen to the unused money?


Primarily it goes to a Social Security trust fund that pays monthly benefits to you and your family.


What happens if you delay collecting benefits?


This retirement benefit will continue to increase until age 70.


Okay, what should I know?


The maximum retirement benefit of the Insurance depends on several factors.


Perfect, thanks for the information.


Yes, good afternoon. I need some guidance in self-certification, please.


No problem. Are you aware why you have to self-certify?


Yes, i think i know what is it about.


Just in case you don't have all the information, let me fill in for you. New federal regulations require from all commercial drivers to certify to DMV the type of driving they perform or expect to perform. From there the necessity of self certify.


Yeah, i know. I tried to do it already but i receive my medical examiner certificate back in my mail some days ago. That's why i wanted to ask here what happened.


You can find rejection's cause by reading the letter throughly.


Have you checked the certificate in case any information was incorrect, missing or illegible?


No, i haven't.


Can you tell me what advantage i get sign in up for MyDMV?


Sure. It can give you more control about your doings for check your certificate status, just checking under License Status.


Umm, is there any way to receive reminders for this type of procedures?


Yes, there is. Use MyDMV and go to Get Mail and / or text reminders.


Hello and good afternoon. Greetings to you. I would like to know more about benefits from VA, please?


Are you an active duty member of our uniformed services?


Yes, sir, that's correct.


Good, then you must know that you may be eligible for VA benefits, which would apply both during service and after your separation or retirement.


Tell me, if i don't know about these benefits right now, i still can be briefed on them when i do my transition to civil life, isn't?


Totally right. You'll equally receive that information during your Transition Assistance Program briefing.


Hummm, good, good. Say, if i have some disability, you can help me on that?


Sure, that would fall into other benefits which VA can offer you, qualifying as service-disabled veteran-owned small business.


And of course, i guess all this has t be done in a certain time, isn't?


You're correct. You can apply for that up to 12 years fromwhen you receive your notice of separation.


Up to 12 years? really?


Yes, sir. up to 12 years.


Dp I need a new eye exam to replace my license?


Maybe, if you would like, we can mail you all needed information and forms in order to renew this.


I would like to, yes


I would like to change my name.


There is a reference document to do that, allow me to do this.``````````


I would need to change the address and name.


Give me a moment to bring that up.


I would also like to send the new ID to a temproary address.


We can do that, however, we need to confirm that address in person, first.


Sounds good to me.


Please make sure to fill out the appropriate forms with respect to what is required.


Do I need to get a newer version of that ID?


Yes, you do.


You would need to go to a DMV office.


Go to a DMV office.


What type of plates can I order picture and professional plates with?


You are allowed to order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.


What happens if my registration expires in the next 60 days and want picture plates?


Renew your registration and change your address online before ordering picture plates and you must visit a DMV office to do it.


What topics can I look at online?


You can look at the topic Plates online.


Is it possible to order plates on the phone?


Yes, it is possible to order custom plates online at 1-518-402-4838 Monday through Friday 8 a.m. to 4 p.m.; but online is a lot faster.


Can I order my picture plates by mail?


Do you want to order professional plates by mail?


No, just would like to know how.


Hi, there. I'm looking for information on housing assistance.


You can find information of how to apply for housing grant as a veteran or as a service member.


You can also check for others VA benefits and services.


And which benefits or services would this be?


There are benefits for women and medical services?


Yes, there are. You can check on veteran women program manager and also you can see the nearest VA medical center to you.


What about if I got a disability that limits my ability to work?


In that case you need to check if your disability makes you apply to vocational rehabilitation, helping you to explore employment options.


There is the possibility to get a home loan as a veteran?


Yes, as a veteran you can apply for a home loan, also as a surviving spouse of a veteran or the spouse of a missing in action veteran.


Which kind of program there are?


we offer many programs and services that may help including free health care and free limited dental care. Also we can help you to connect with some resources in your community.


How do I get Veterans housing assistance?


We have assistance to find housing grants


Do you need other VA benefits and services as well?


Yes I do


We have many benefits such as disability compensation pay.


How do I find out about benefits?


Contact the national call center for homeless veterans 24 hours a day, 7 days a week.


Can I call if I have a hearing loss?


yes call TTY 711 if you have a hearing loss


Are you on social media?


Yes you can follow us on Facebook, Instagram, and Linkedin


Can I contact you online?


yes you can message and ask questions online


Is there a crisis hotline?


Yes and there is someone there 24/7 aqd it is a private free service.


how Pay suspension termination fee?


A suspension means your driver license or privilege to drive is taken away for a period of time before it is returned. There are two types of suspensions


how is he Pay online


How to pay a final suspension online?


yes


your name or DMV ID Number Client ID Number from your NYS driver license , learner permit or non - driver photo ID card see sample driver license


If i surrendered your license


DMV will mail you a new document , not the one you surrendered


even when driving is not allowed


ou can not drive until the suspension period ends , you pay a suspension termination fee of $ 50 and have valid driver license .


If i have a definite suspension


your suspension order will tell you how long the suspension period will last


Hi there. I'm looking information about loans, and the loan simulator.


Sure, we are here to help you. The loan simulator is a tool that will help you to know the realistic results related to your loan. Is this what you are looking for?


Yes, that's exactly what I'm looking.


Great! You just need to provide all the information in the most accurate way possible to get a prediction of how your loan could result.


Ok, is this information provided any legal value or I can use it when I try to apply for the loan?


The result of the loan simulator is just for informational purposes.


I see. But this will help you to be more accurate on what you can do for someone like me?


Yes, along with your feedback, questions and any kind of request, will help to improve the tool.


This may help me to know what would happen if I try to borrow more money for any extraordinary situation?


yes, it can help you to know what would happen if you ask for more money for extra educational expenses, returning to school or finishing your studies later than expected.


Great, that sounds pretty cool and use full, I can share this tool with my friends?


Yes, please. We invite you to share this tool with your friends and family and any person who can need it.


Hello, I would like to obtain information about Medicare monthly premiums for 2020


Of course The standard Part B premium for 2020 is $ 144.60.


filed a joint tax return?


no


What happens if my income is not greater than the limits described above?


If your income is not greater than the limits described above, this law does not apply to you.


where can I get more information?


For more information about income-related monthly adjustment amounts or to apply for Medicare Part A or B,


What do I do if I do not agree with a decision that you make?


disagree with our decision about your monthly income adjustment amounts?


Hello I need information about How to get my own driving record


you want to know What is a standard driving record?


do not


want to know what is a lifetime driving record?


Yes


See an explanation of the "lifetime" driving records issued by the New York DMV, and a Summary Description of the lifetime driving record PDF DS-242.3, which also shows a sample record.


I recently ordered mine and haven't received it in the mail yet, what should I do?


If you haven't received it in the mail yet, you will need to wait for it to arrive before you can create a MyDMV account.


What should I send to request the standard driving record by mail?


Please send  a complete request for DMV records in PDF MV-15   a photocopy of your proof of identity


and a question can I hide my photo in the license?


This can be a driver's license or other government issued photo identification card, you can hide your photo or 6 identification points.


How can I prepare for my road test?


First you need to obtain a learner permit and follow the restrictions on when and where you are allowed to drive.


I see. Anything else I need to do?


No, that should cover the preparations.


Okay, so I have one more question. Before I reach an intersecting street, do I need to completely stop the vehicle?


Yes, your vehicle needs to come to a full halt.


That's what I thought. So, I've been interested in a pre-licensing course. What does it contain and how can I find one?


The pre-licensing course is a classroom course approved by the DMW and will provide knowledge you will find useful as a driver. Many topics are covered by the course, for example driving within the highway transportation system.


I can help you find providers in your area.


Yes, please. Where can I take the course?


Also, what happens if I successfully complete it?


For completion of the course you'll receive a Pre-licensing Course Certificate MV-278.


I need to know more about your educational support for survivors.


Of course. You can learn about the Survivors and Dependents Educational Assistance DEA program.


Yes, please. Do you offer financial support for the wife of a Veteran?


Yes, you may be able to get help paying for school or job training through the DEA program also called Chapter 35. You can also find out if you're eligible for it.


I'd like to do that then. How can I find out if I'm eligible for that DEA program?


You may be able to get these benefits if both you and the Veteran or service member meet certain eligibility requirements.


Do you meet the requirements?


Yes. I mean, I think I do. I haven't really read them all.


Is the Veteran or service member permanently and totally disabled due to a service-connected disability?


Yes, he is.


One quick question, I can't get both DEA and DIC at the same time, can I?


Correct. If you're over 18 years old and using DEA, you can't get the Dependency and Indemnity Compensation, DIC, from us.


I need to know how to appeal a TVB ticket, please.


How can I appeal a TVB ticket?


You must file your appeal within 30 days of the date of conviction and pay a $10 non refundable appeal fee for each conviction appealed. This is the way you can appeal.


What are the deadlines to submit an additional Appeal Argument?


The Additional Argument must be submitted within 30 days after the transcript you ordered has been sent to you from the Transcriber. To send an additional argument after receiving your transcript, you must access the transaction again and enter the ticket number.


Is it possible to order a transcript of my appeal?


Yes, you can. When the transcript you ordered has been sent to you, you must mail the additional arguments to the Appeals Board within 30 days.


What happens if my traffic ticket does not have the words "Traffic Violations Bureau"?


In that case, you can't file an appeal with the DMV.


I just sent my appeal by mail, was it already accepted?


No,That does not mean that your appeal has already been accepted. This is determinated by the DMV Appeals Board after check the legal requirements of your appeal.


Hey there, I need some assistance with my tax return.


Of course. Do you want to determine your 2020 income-related monthly adjustment amounts?


No, thank you.


Are we using the 2017 tax year data for you?


Yes, that's correct.


In that case, call us or visit any local Social Security office, if you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018. We'll update our records.


What if I have only one medicare prescription drug coverage?


Then you'll pay an income-related monthly adjustment amount only on the benefit you have.


What if my income has gone down?


Has your income gone down due to any of the following situations, and does the change make a difference in the income level we consider?


Yes, definitely.


Then please contact us to explain that you have new information and may need a new decision about your income-related monthly adjustment amount.


How are you doing today? I came here to learn more about getting a learner permit. Hopefully you can help me with the questions I have.


Of course. Getting a permit is the first step to get your driver license. Most people apply for a Class 'D-Operator' permit. You must be 16 or older and must apply in person at a DMV office.


Do I need to bring my proofs to the DMV office?


Yes, you need to bring along your proofs.


And how should I prepare for the tests?


You can study the NY State Driver's Manual and take the practice tests.


Can you suggest a topic that might interest me?


Driver license.


What should I know in order to prepare for my road test?


You must have supervised driving practice and you must take a pre-licensing course or a driver education course before you take your road test.


Are you under the age of 18?


No. I wish I was, I'm already an old man of 48 years of age.


Hello I need information about Payment of termination fee for suspension


A suspension means that your driver's license or driving privilege is taken away for a period of time before it is returned. There are two types of suspensions.


If the effective date of your suspension order is before July 6, 2009, what proceeds?


If the effective date of your suspension order is before July 6, 2009, the suspension termination fee is $ 25. An indefinite suspension means your driver's license or driving privilege was taken from you because you didn't do something. .


and how long will my license remain suspended?


Your driver's license or driving privilege will remain suspended until you comply with the instructions in your suspension order.


and where can I make this payment?


You can pay the suspension termination fee at the office or offices shown in your suspension order.


and how many types of suspensions are there?


There are two types of suspensions.


and can i pay by mail?


In some cases only, you can pay by mail.


Can you mail in the suspension termination fee?


Yes


you will find more instructions on how to do it in your suspension order


hi could you help me choose the federal student loan repayment plan that is best for me


Are you looking to make your payments more affordable?


not necessarily


and after choosing a plan can you change it?


Although you can select or be assigned a payment plan when you start paying off your student loan, you can change your payment plans at any time for free.


and can you help me how to use loan simulator


Before contacting your loan manager to discuss repayment plans, you can use our Loan Simulator to get an early look at the plans you may be eligible for and see estimates of how much you would pay monthly and overall.


What if I have several loans?


you can consolidate them into a single Direct Consolidation Loan. This can simplify repayment if you currently make separate loan payments to different loan holders or administrators, as you only have to make one monthly payment.


And what is the payment of my federal Perkins loan?


The options for the repayment plan of the Perkins Loan are not the same as for the loans of the Direct Loan Program or the FFEL Program. Check with your school for more information on Perkins loan repayment plans.


hi i need help about Will VA cover the cost of the glasses?


clear We will cover the cost of your glasses if you meet at least one of the requirements that are needed


What requirements do I need to meet?


Do you have compensable service - disability related, a disability linked to your military service for which you are receiving VA disability payments?


do not


Are you a former prisoner of war prisoner of war?


Did you get a Purple Heart?


Do you receive benefits under Title 38 of the United States Code USC?


Receive a higher pension based on being permanently confined to your home and need regular assistance and assistance?


Yes


as if you meet at least one of the requirements We will cover the cost of your glasses


I need help getting insurance


We can help you find out which VA insurance programs may be right for you as a Veteran, service member, spouse, or dependent child.


what VA insurance can I get?


Different programs cover Veterans, service members , and family members. You may also be able to get short-term financial coverage through TSGLI to help you recover from a traumatic (severe) injury.


how do I know which one is for me? I am in the Army


SGLI covers service members, and you may also be eligible for other coverage


Are you ending your military tour of duty soon?


yes


Okay, you will need to get new coverage quickly. In some cases, you must act within 120 days of leaving the military to be sure there is no break in your coverage.


and I'm getting SGLI?


You can get SGLI group life insurance while you are serving


is there another option for servicemembers?


SGLI and you may be able to get other coverage for certain situations


do you have anything for housing?


If you have a severe service-connected disability you may be able to get mortgage protection insurance for a home that has been adapted to meet your needs.


Hello. How are you doing? I've been exposed to chemicals during my service and need information about which benefits I can get.


Of course. We can find out if you can get disability compensation monthly payments and other benefits for illnesses or other conditions. These are illnesses and conditions we believe may be caused by contact with harmful chemicals or other hazardous materials while serving in the military.


Well, you see, I've volunteered for medical research during my service time, which is when I believe my health took a dent. Is there anything you can do for me?


Are you one of the Veterans who volunteered for medical research for the U.S. biological and chemical programs between 1942 and 1975?


Yes, I am.


In this case you can get medical care through the U.S. Army, if you volunteered for this research and have an injury or illness directly caused by your participation.


Great. How can I get more information on that?


You can visit the U.S. Army web page, or call 800-984-8523.


Will I also find answers to my questions there?


Yes, you will.


That's helpful. I might also have come in contact with that nasty agent orange  during my time in vietnam. Do you know about that?


If you served in the Republic of Vietnam or in or near the Korean Demilitarized Zone (DMZ) during the Vietnam Era or in certain related jobs you may have had contact with Agent Orange, an herbicide used to clear plants and trees during the war.


Right, right. That one. And asbestos. Does that ring a bell, too?


If you worked in certain military jobs, you may have had contact with asbestos toxic fibers once used in many buildings and products.


Agent Orange exposure on Navy or Coast Guard ships


Did you serve on a Blue Water Navy vessel offshore of the Republic of Vietnam , or on another U.S. Navy or Coast Guard ship operating in the coastal waterways of Vietnam , between January 9 , 1962 , and May 7 , 1975


yes I served in the Blue Water Navy vessel offshore of the Republic of Vietnam


please show me information for Blue Water Navy Veterans


Blue Water Navy Veterans are now entitled to a presumption of service connection for illnesses related to Agent Orange exposure . This is a result of Public Law 116 - 23 , the Blue Water Navy Vietnam Veterans Act of 2019


Do you have a claim requested in the past?


no


Can I get disability benefits from VA?


You have an illness we believe is caused by Agent Orange called a presumptive disease


no, I do not have any illness caused by Agent Orange


sorry then you don't qualify for these benefits. You may be able to get disability benefits if the below descriptions are true for you


What are federal grants used for?


The federal grants are used to help pay for college and are available from the US Department of Education.


Are their certain times a grant may have to be repaid?


Yes, sometimes if you withdraw from school before finishing an enrollment period or if you receive a TEACH Grant and do not complete your obligation then you may have to pay a grant back.


What will happen if I do not fulfill my service obligations under a TEACH Grant?


Your TEACH Grant servicer will notify you if your grants are converted to Direct Unsubsidized Loans and you must then repay the loans to ED with interest added on from the date your TEACH Grant was disbursed.


How will I know if I have to repay a grant?


The school you attend will notify you if you have to repay part of a grant and you will have 45 days to either pay that portion of the grant in full or begin a repayment arrangement.


Did you enter into a satisfactory repayment arrangement?


No, I have not entered into a satisfactory repayment.


Are there some reasons I might have to repay all or part of a federal grant?


Yes, there are several reasons.


Hello, I'm currently not receiving any benefits, but I'm planning to apply and also have some questions about benefits and direct deposit.


Are you not receiving Social Security or SSI benefits yet but are planning to apply?


No, to both.


Do you already have an account?


Yes, I already have a bank account.


Then you should bring your checkbook or a copy of your bank statement with you.


What if I don't have an account yet?


Then you must open an account before you can sign up for Direct Deposit. You should shop around in your area to find an account that has the features you want at a price you can afford.


Makes perfect sense. By the way, what is this direct express card, which is mentioned on your website?


The Direct Express card is a debit card you can use to access your benefits. And you don't need a bank account. With the Direct Express card program, we deposit your federal benefit payment directly into your card account.


Sounds great. How can I sign up for it?


It's quick and easy to sign up for the card. Call the toll-free Direct Express hotline at 1-800-333-1795. Social Security can help you sign up.


I want to change my ID so it shows my new married name


Okay, you must visit your local DMV office and bring proof of the change


I also have an ID that might not be real or whatever you call it even though you issued it to me, so what should I do so I'm ready when I want to travel?


You should come to the DMV and get an Enhanced or REAL ID


what do I need to bring with me to get the new ID?


We have a guide you can use to make sure you have to correct proofs of identification you need.


do you have more info I can look at about the new real ID?


Yes, we have more information for you so you can learn about Enhanced, REAL ID and Standard documents


can I also change my address if I need to?


yes, you can see our change of address section for more information


Do I need to change the name on my vehicle registration too?


If you are going to update your legal name we can help you with what items you need to bring to your local DMV to make the change


what forms do I need to change the name on my ID?


Do you want to update a legal change of name on the DMV records?


yes, I'm married now and want my ID and records to show my new name


Okay, you should have: a completed Application for Permit, Driver License or Non-Driver ID Card when you go to the DMV


Hello there, I'm not a citizen of the United States butI have some questions about student aid. Can you answer them please?


Of course. Don't assume you can't get aid just because you're not a citizen.


What if I'm living on Swains Island?


U.S. national includes natives of American Samoa or Swains Island, for example.


That's good to know. And what should I do if my green card has expired?


Well, this doesn't necessarily mean that your status as a legal permanent resident has expired. You might just need to renew the card. Be sure to do so promptly!


When am I considered NOT an eligible noncitizen, and can not receive federal student aid?


Do you have only a Notice of Approval to Apply for Permanent Residence I-171 or I-464?


No, I don't.


Are you in the U.S. on an F-1 or F-2 nonimmigrant student visa, or on a J-1 or J-2 nonimmigrant Exchange Visitor Visa?


No.


Do you hold a G series visa pertaining to international organizations?


In that case you are an eligible noncitizen and you can receive federal student aid.


Hello. I need help learning about disability for veterans.


I can help with that.


Am I eligible?


Well, have you ever been on active duty?


I have not.


It looks like you may not be eligible.


Are people who trained for active duty eligible?


Actually, yes. You may be eligble.


How can I learn more?


We have a video that can help. It is called Compensation 101.


How do I know how much money I will get?


I think I qualify for a disability.


A disability can be from interaction with toxic chemicals while training, or an illness that is long lasting.


I want to learn more about my GI Bill


GI Bill benefits help you pay for college, graduate school, and training programs. Since 1944, the GI Bill has helped qualifying Veterans and their family members get money to cover all or some of the costs for school or training.


Have you applied for and were awarded Post-9/11 GI Bill education benefits?


yes, I want to know about what I got


You can view your GI Bill Statement of Benefits to see how much of your benefits you have used and how much you have left to use


can I transfer any benefits to my wife?


If you have unused Post-9/11 GI Bill benefits we can help you find out if you can transfer your benefits to your wife


Do you have anything to further help me with my benefits?


You can use the GI Bill Comparison Tool or you can contact Veterans Service Organizations to help you explore options and find out what benefits you can get.


how does the tool help?


You can find out what benefits you can get


what if my benefits don't cover everything,is there more financial aid?


The Yellow Ribbon Program can help you pay for costs that the Post-9/11 GI Bill doesn’t cover.


I need to access and manage my VA benefits and health care.


Would you like to look at Health care first?


Yes please


Are you needing disability information too?


yes


you can check you claim or appeal status, view payment history, and upload evidence to support your claim.


Can I access records?


You can apply for a printed Veteran ID card, get your VA benefit letters and medical records.


What other resources are available?


VA has an official podcast.  Borne the Battle spotlights inspiring Veteran stories , important resources , offices , and VA benefits .


What about health care?


you can refill and track prescriptions, send secure messages to your health care team and schedule and view your appointments.


What else can I do?


Apply for VA health care, find out how to access services and manage your health and benefits online


Hello there, I have some questions about the fact that I have noticed a reduction on the benefits I have received in the past few days.


Sure, let see. This might be caused due a consolidation of your federal education loan.


I see... So this will make me start paying already my loan?


That's right, the payment of a direct consolidation loan will begin within 60 days after the loan is disbursed.


Do you know if any of your loans are still in the grace period?


No, has far as I know.


And have you think about to apply for a delay on the consolidation of your loan?


Not really, I haven't considered that option.


It's possible to modify a little some of my variables on my loan so I can get a fixed interest rate?


Yes, is possible to do it.


Alright. That's good to know. You have been very kind. But where I can go or call if I got more questions?


If you need to talk directly to a person, you can always go to your servicer.


Hello I need information about Out-of-State Driver's License Exchange


Have you moved to New York State and become a resident?


do not


I am a visitor and I need to know what to do if my temporary visitor status is extended?


must take you to a DMV office s    a completed permit application, driver's license or driverless identification card pdf MV-44


I am studying in New York State. Do I need a New York State driver's license?


Students from other states, countries, or nations who attend school in New York State are not normally considered New York State residents, so they do not need to exchange their current driver's license


If I have a driver's license from another country and I have a New York State learners permit, can I drive without a supervising driver?


Yes. Your valid foreign driver's license allows you to drive without a supervising driver. You can drive on any street, highway, highway, bridge or tunnel, except in a DMV road test area.


What if my driver's license is printed in another language?


You must present an International Driving Permit or a certified translation of your driver's license to the test drive. The translation must be certified by a consulate, the United States Department of State or another official agency.


Can you tell me what to do to surrender New York State plates?


Can I do it by mail?


Yes, to do it by mail you first need to remove plates and stickers,


What do I have to do if my plates were destroyed?


You have to report your destroyed plates to the DMV and surrender the registration. The DMV can issue you a new registration and plates.


What else do I need to do after removing the plates?


Remove the plates and the stickers.


My plates were destroyed.


What should I do about it?


I can't surrender my plates.


Just report the destroyed plates and surrender the registration. Later the DMV will give you a new registration and plates.


Hello, I have a question, I have a hearing at the DMV. Should I appear there?


I request a hearing as indicated in the Notice of Suspension of Registration?


I think I did not request it


do you have an affidavit?


do not


How do I dispute a claim that a toll regulation was violated?


contact the toll authority listed in the Notice of Suspension of Registration.


Where can i get more information?


Visit the EZPass website for information on how to pay a toll online. Online, you can also check the status of a violation or try to resolve a violation.


and where can i go?


ZPass New York / DMV Registration Suspension PO Box 149005 Staten Island, NY 10314 - 9005


I need help. I'm being told that I don't qualify for federal student aid anymore.


Don't panic. There are things that you can do to get your federal student aid back.


I was eligible for aid as a non-citizen, but my status was revoked. What should I do?


There are two ways that you can get your federal student aid back. You can either have your status reinstated or become a citizen or permanent resident.


Would you like more information about this?


Yes, definitely.


Okay. The U.S. Citizenship and Immigration Services will be able to help you with this.


What do I do if I don't have a high school diploma?


This has been a problem for students whose high school was a diploma mill that charged them fees, but required little coursework in return for a diploma.


Do you have a GED?


Yes, I do.


In that case, you'll be fine. Those who don't have a diploma or GED would have to contact their financial aid office to find out what to do.


I want to become a driving school instructor and I have questions about the Driving School Instructor Certificate.


Have you passed all the required tests?


Yes, I have.


Great. You will be issued a Driving School Instructor Certificate MV-524 by the Bureau of Driver Training Programs. Your certificate will be mailed to the driving school where you work.


Do you need to be hired at a driving school, before you can complete the Application for Driving School Instructor Certificate?


Yes. You will need to be employed at a licensed driving school.


Do I need to tell them that my driver license was issued in a different state in the application?


Yes. You will need to include a certified copy of your driving record from the state who issued your license.


Do I need to show a customer or DMV employee my certificate, if they ask to see it?


Yes. Your certificate needs to be with you and you must be able to present it when asked.


What is the name of the application?


Application for Driving School Instructor Certificate.


Okay. Where does the application need to be mailed?


The application needs to be mailed to the New York State Department of Motor Vehicles Bureau of Driver Training Programs, 6 Empire State Plaza, Room 327, Albany, NY 12228 473-7174.


Can you qualify for the certificate, if you have been convicted of a felony?


No. Those who have been convicted of a felony or another crime involving violence, dishonesty, deceit, indecency, degeneracy, or moral turpitude do not qualify.


I would like to ask about motorcycle and trailer plates.


What do you want to know?


Do i need to surrender my motorcycle plates if it is not insured?


No. It is not compulsory but if you ride the motorcyle, you need to insured it.


What if i lost it?or if it is stolen?


If that happens, then you need to surrender the registration and report the lost, stolen or destroyed plates. New registration and plates will be issued by the DMV.


When i go to the DMV Office to surrender my plates, what the first thing that i need to do?


You will need to first remove the plates and stickers.


I heard that liability insurance are not required by some trailers. So do i need to surrender the plates if the trailer is not insured?


Yes however, if the trailer does not have a valid registration, you need to surrender the plates regardless of whether the trailer required or not to have a liability insurance.


After i remove the plates and stickers at the DMV Office to surrender my plates, what should i do?


You will need to check the plates. Plate attached with plate frames and fasteners will not be accepted.


For lost, stolen or destroyed plates, can i get a new one using the old registration?


No. You need to surrender the registration and a new registration and plates will be issued after that by the DMV.


Hi, I want to know how to apply for disabilty benefits for family members.