Standard driver records contain information related to your record for the past few years


how to request my standard driving record at a DMV office,


a completed Request for Driving Record Information PDF MV-15C proof of identity 3


How to Get Standard, Lifetime Summaries, and CDLs Online Through MyDMV


You can save and print a PDF version of your record. You will have 5 days after your order to download it. The fee is $7 .


Hi, I received Social Security payments and would like to have them paid directly into my bank account, is this possible?


You stated that you are receiving Social Security benefits, is that correct?


No I am not receiving benefits yet.


If you are not currently receiving benefits are you planning on applying for benefits?


No I am not receiving benefits?


Is it possible to change my Direct Deposit information?


Yes you can change your information for Direct Deposit.


How do I go about changing my information for Direct Deposit?


If you wish to change your Direct Deposit information you can do this by contacting your bank, credit union, or savings and loan association.


What will I need to start Direct Deposit once I apply for benefits?


To set up Direct Deposit you will need a bank or credit union account. You will need to have your checkbook or a copy of your bank statement with you.


I need information about the programs for third party services please


The amended HEA explains student aid in detail, including, but not limited to, necessary services and functions.


In addition, the institution must meet certain criteria to be eligible.


Where can these criteria be found?


What requirements must the institution have?


must meet certain requirements according to the service with the school


What functions must the administrative part fulfill?


Importantly, the FSA routinely conducts program reviews to confirm that outside servers and the schools they contract with meet FSA requirements.


Who supervises third-party administrators at the US Department of Education?


Las regulaciones del Título IV autorizan al Departamento


Do you have to do a full review?


FSA entities issue a Final Review Determination of the FPRD program through a report.


I came here because I have several questions about the loan simulator, for example about it's accuracy.


Do you want to know how to get the most realistic results?


Yes, that'd be great.


You'll need provide complete and accurate information when using Loan Simulator. Keep in mind, this tool can t predict your future payments with 100 % accuracy.


Am I allowed to share the loan simulator with others?


Yes, we invite you to share this tool with friends and family.


Great. Can I help you improving this tool somehow?


Of course. Contact us to share your feedback, ask questions, and request new features.


Can I use the results to plan my finances?


Yes, but remember: the results of Loan Simulator are for informational purposes only and should not be considered financial advice. You are encouraged to review all available options and make decisions about borrowing and repayment that align with your individual goals.


So, using this tool, can I also simulate borrowing more money?


Of course, simply start from scratch to do this.


Hello I need information about Suspension Termination Fee Payment


A suspension means that your driver's license or driving privilege is taken away from you for a period of time before it is returned. There are two types of suspensions


And after I pay, will my license be restored?


Your payment does not guarantee that we will restore your driver's license. There may be other problems with your registration. It is your responsibility to know if your driver's license or driving privilege is valid before driving a motor vehicle.


and what is a definitive suspension?


A final suspension has a clear start and end date. The suspension termination fee for a definitive suspension is currently $ 50 2, unless the suspension was for violating New York State's zero tolerance alcohol law.s The suspension termination fee for this offense is $ 100.


How do I know if my license was mailed?


Once you pay the suspension termination fee, please wait 3 business days after the suspension period ends and then use our photo ID submission status service


do you have a definitive suspension?


do not


and how much must be paid if the effective date of your suspension order is before July 6, 2009?


suspension termination fee is $ 25.  An indefinite suspension means your driver's license or driving privilege was taken from you because you didn't do something. Your driver's license or driving privilege will remain suspended until you comply with the instructions in your suspension order.


Hello, I need help with getting my benefits.


Of course. Would you like to schedule your exam then?


Yes, sure.


Then you'll have to contact your local VA environmental health coordinator. If you qualify, you won't have to pay anything for this exam.


Sounds great. What if I had contact with that nasty agent orange? Does the exam cover this?


You can request a VA Agent Orange Registry health exam. Even if you don't have a known illness, the exam could alert you to illnesses that may be related to contact with herbicides.


Alright. How do I know if I qualify for such an exam?


You must have either served in Vietnam between 1962 and 1975 for any length of time, including in the inland waterways Brown Water Navy and within the 12-mile territorial seas Blue Water Navy, or in Korea in a unit in or near the Demilitarized Zone (DMZ) anytime between April 1, 1968, and August 31, 1971.


I see. What are you going to examine then?


Several things. For example, your history of contact with Agent Orange and other herbicides and your health history including any major illnesses or surgeries you may have had.


Is the exam free for veterans?


Yes, it's free for qualified Veterans.


What if I am a veteran who does qualify?


Then you won't have to pay anything for this exam.


What is the best choice when accepting financial aid from a school?


Accept financial aid funds you don't have to pay back above anything else.


Have you received your school's financial aid offer yet?


No, I have not received the financial aid package from my school yet.


What is the process of telling my school which aid I will accept?


Your student aid offer will include directions on how to accept the aid offer and you might have to put the amounts you are accepting in an online form and then submit it.


What if I have questions about what I am accepting?


You should always contact the school if you have questions about what aid you are accepting and the repayment terms.


How do I know which student loans to accept?


Do you know which student loans you will want?


No, i have not decided yet.


Are you considering a state, school, or private student loan?


Yes, I have decided to consider a private student loan.


You should learn the differences between federal and other loans then.


I need to have an adventure license icon removed from my Driver License.


You will need to contact the agency, Parks, or DEC that issued the lifetime license, privilege, or credential and request that they notify DMV to remove the icon.


Will you be doing this through a visit at a DMV office?


Yes. I probably will be.


In that case, you will be charged an amendment fee as required by the Vehicle and Traffic Law. It will be $12.50 for driver licenses or permits and $5.00 for ID cards.


How do I have an icon added to my driver license?


You have two options to accomplish this. You can go online to the New York State website or visit a New York State DMV office and present the required proof.


After I have the icon added, how long will it take to get my new Driver License with the added icon?


Did you pay the fee to request the icon be added to your driver license immediately?


No, I didn't.


Did you opt to have the icon put on your driver license when you renew it?


No, I don't remember doing that.


Hello I need information about How to renew a registration


You must renew your registration before it expires. Your new registration documents will arrive in the mail in approximately 10 days. Early renewal will not change the new expiration date of your new registration.


but I have a situation, I don't know the correct amount that I should put in the check to renew, how do I do?


You can send a check payable to the 'Commissioner of Motor Vehicles', but do not write the amount


I don't know the correct amount to put in the check to renew, how do I do it?


As I said earlier, send a check made payable to the 'Commissioner of Motor Vehicles', but do not write the amount.


and how do I renew if My registration is about to expire?


It is very easy. You can renew online up to one year after the expiration date. You can download and print a temporary registration that is valid for 10 days on the day you renew.


And how can I do if my address is not the same as when I gave the data?


Your email address on DMV files must be current. You cannot change it during the transaction. First change your address online and then renew.


I already submitted an application to the US Postal Service. UU?


do not


and can I renew an online registration?


if you can renew a registration online


You can help me with some questions I have about my tax return.


Of course. Do you want to know how we determine your 2020 income-related monthly adjustment amounts?


No, thank you.


Do we use the 2017 tax year data for you?


Yes, I think so.


If you filed a return for tax year 2018 or did not need to file a tax return for tax year 2018, call us or visit any local Social Security office.


What about my monthly medicare premiums for 2020 if I'm single and filed an individual tax return?


Then the chart on our website applies to you.


If I give you current tax information, can you update your records?


Yes, we'll update our records.


What happens if you determine that I'm a higher-income beneficiary?


In that case you'll pay a larger percentage of the total cost of Part B based on the income you normally report to the Internal Revenue Service IRS. You'll pay monthly Part B premiums equal to 35, 50, 65, 80, or 85 percent of the total cost, depending on what you report to the IRS.


Hi, i wanna know something about appealing a TVB ticket conviction.


Sure, i can help you on that. Please, can you tell me if you are going to appeal via online or by mail?


No, i'm not planning to use any of those.


But if i'm needed to choose one, i may just go for the online option.


I understand you need info about appealing via online, then?


Yes, please. guide me through the online option.


Perfect. To use the online option, you had to been convicted for traffic offense in a NYS TVB, plus that conviction must have occurred in the last thirty days.


Ok. Oh and, you know, lets say i pass the procedure and after all that i get a denial on my application, can i appeal that denial later?


You can surely do that. But you must know that you can only go for it after the DMV TVB Default UNit has denied your Application to Reopen a Default Conviction.


I understand. So to summarize about what i need to use online,is been convicted in NYS TVB and offense less than thirty days, i'm right?


That would be correct. Your offense must have been convicted in a NYS TVB and happened in a period no more than thirty days.


Oh right, thanks. Glad i got it right. So, what about if a need to appeal something else apart from a TVB conviction?


If you have some other penalty in addition to your current TVB conviction, you can make use of the Appeal From DMV Hearing Determination to process that.


Um, ok, i'll have it into account. One last issue, what i need to submit if i'm going to have an attorney to represent me in the appeal?


Well, if you are going to use representation, then in the online option, you'll need to submit your attorney's name and mailing address.


hi i need help about how to get housing assistance grants for veterans


About Disability Housing Grants for Veterans Find out how to apply for a housing grant as a veteran or service member with a service-related disability.


Do you want to know Other VA benefits and services?


do not


How to get the benefits of the VA mortgage loan?


Applying for your Certificate of Eligibility Get instructions on how to apply for your VA mortgage loan COE Eligibility Certificate and what to do next depending on your loan type.


What other things should I know?


Find VA-Acquired Properties Learn more about buying a home we've purchased because your VA-backed or direct mortgage loan was canceled.


What certificate should I request?


Eligibility Certificate


And what center VA should I go to?


Find a VA Regional Loan Center Find contact information for your nearest regional loan center.


I have an ignition interlock device on my car but want to lend my car to my Mom to drive...what can I do to allow her to borrow my car?


Does your Mom have any driving restrictions?


No, she has a clean record.


Do I have to pay extra fees to have my Mom to then drive my equipped car?


You will need to check about interstate legislation if she might use the car out of state, as well.


What are the global restrictions I face?


I suggest you check with national and interstate legislation for this.


Ihave no convictions, what can I do for my Mom to drive my car?


You license can be revoked if you violate any terms of the prohibition.


If I pay my fines can I get an early removal of my restriction?


You may be able to have restrictions removed early if  you contact your State licensing Office with your circumstances.


Do cell phone violations affect my reinstatement?


Well, yes, if you are found guilty of any cell phone or texting violations.


Tell me about Veterans Housing Assistance Grants.


We have disability housing grants for veterans with service-connected disabilities


Do you need help with other VA Benefits or Services?


Yes please


We have disability compensation pay for conditions related to your military service.


What about disability housing grants?


Yes, you have to apply if you have a service-connected disability


Is there help for my VA backed home loan and does it cover natural disaster?


Yes there is assistance


How do I get updates?


We send out veterans benefits email updates.


Who monitors the Veterans Crisis line?


Many of them are veterans.


I am looking for information regarding a replacement license


Your license or permit can be replaced if it is lost, stolen or destroyed. It cannot be replaced if it has expired


Are you turning 21 soon?


Yes I am


In this instance, if you are looking for a replacement of your license or permit, you should order the replacement within 40 days of your birthday


Is there a way that I can have my replacement license sent to an alternative address rather than the address on my file?


You can seek a replacement to an alternative address by including an additional note with your application and clearly stating the alternative address. Do not include this alternative address on the form MV-44. This form must show the address that is already listed for you


Can I get a replacement license at a DMV office and get an Enhanced or REAL ID?


You are not obliged to get an Enhanced or REAL ID but starting in October 2020, if you have a Standard license, you will not be allowed board a domestic flight unless you have your passport


Do you currently have a Standard license?


No I don't


What happens if I get a replacement Standard license by way of mail?


In this case, your new license will show "NOT FOR FEDERAL PURPOSES"


I am looking for more information and resources pertaining to careers and employment.


We are able to help you manage your career in several ways.  VA transition assistance can help as you separate from the military.  You can explore your career options by attending a Transition Assistance Program briefing as the first step.


Would you also be looking for information about subsistence allowance rates?


Yes, I would like information on that.


We can discuss that as well as other VA benefits and services such as exploring your options for using GI Bill benefits to help pay for school or training and finding out what benefits you can get.


Is there one single point of contact that I could use to gather information on all benefits?


You can reach the VA benefits hotline at 1-800-827-1000.


Unfortunately, I am fearing that I may need help to avoid becoming homeless.


We offer many programs and services that may help including free health care and, in some cases, free limited dental care.  We can also help you connect with resources in your community, like homeless shelters or faith-based organizations.


How do I get help if I am at risk of becoming homeless?


We can connect you with resources in your community, like homeless shelters or faith-based organizations.


What other benefits might I possibly get?


You can always get updates on benefits by e-mail.


Hello, can you inform me of the various changes that occur in benefits?


It occurs when a change occurs in your life.


Can you explain more about the above?


What does my Social Security consist of?


It is intended to receive important notices online through the Message Center.


What changes may occur to affect my benefits?


They can be several that affect your daily life.


Are you making calls asking about insurance?


In such a situation, hang up and then report the details of the call to the Office of the Inspector General.


What does maintaining control consist of?


It is noteworthy that these are our most popular online services.


I would not want to commit a driver Violation Point System, so I would like to know what it is.


This system is for the state of New York to identify high-risk drivers. The DMV assigns points to these drivers each time they commit certain infractions.


Do you have 11 or more points in an 18-month period?


No, I don't have that many points.


I'm not sure how many points I have, how are those points calculated?


You must be convicted of the traffic violation before points are added to your driving record. Your point total is calculated based on the date of the violation , not the date of the conviction. The points for violations that all occurred within the last 18 months are added to calculate your point total.


Are there any violations that I could commit that are not worthy of points?


Yes... bicycle violations, pedestrian violations and parking violations.


What happens if I am in New York and receive more than 6 points in 18 months?


You must pay a Driver Responsibility Assessment fee.


A few months ago I was in another country and was convicted of a traffic violation, will I have problems here for that?


No, unless the violation you committed was in Ontario or Quebec.


Hello! I would like advice on medical care


Do you want to schedule an appointment?


Not right now.


Could you give me information about a file for a VA disability increase?


Do you want to file a claim for compensation?


Yes, I have already submitted it and would like to verify its status.


Could I be eligible as a family member caring for a veteran with disabilities?


Yes, you apply to the request.


Can my wife enjoy the benefits?


Yes, definitely.


Could you see my scheduled appointments?


Yes.


Hi. I was looking information if there is any kind of reminder related to the dmv.


Have you asked for any kind of appointment related with the dmv?


No yet, but It would be good have one, because sometimes I forget things.


Have you received any email from a direction related to the dmv?


No yet.


Do you know when will you get any reminder?


I think I do, when I have requested anything.


That's right. Do you have any registration for renewal and inspection?


Yes, I have one.


That's great. Now you need to know that you must be the primary registrant listed if the vehicle is owned for more that one person.


The dmv only will message me one single email direction?


Yes. The dmv only keeps one email address for each customer.


What can I do if I don't want any more emails from the dmv?


It's easy. You just will need to select the unsubscribe option on the subscription page.


I need to change my address.


You need to report it to the DMV.


Is your license current?


Yes, I just have to change the address.


What if my insurance had lapsed?


Your license and registration could be suspended.


What if I forgot to update my address?


You must change it immediately.


What if I don't change it?


Your license will be suspended.


What if I move to another state?


You must resolve any issues before you leave.


How will they know if I have insurance?


DMV works with insurance companies.


Hello I need information about how I request a photo and professional plates


You can request a photo or professional license plates for passenger vehicles, commercial vehicles and motorcycles.


and can i order by mail?


Do you want to order by mail?


do not


and one question the plates can be customized?


Many professional images or plates can also be customized. You can browse our collection of professional images and dishes and order online directly from the pages below.


What do I have to order the professional plates online?


You must have a valid New York State vehicle registration in the passenger, commercial, or motorcycle registration class that does not expire within 60 days.The mailing address in your vehicle registration record must be your current mailing address.  Your vehicle registration record must match your current name if your name has changed.


and should I destroy the old plates?


Once you receive your new plates you will want to destroy your old plates to protect yourself against fraudulent use. Mark each license plate of the vehicle with a permanent marker.


and can i order by phone?


You can order by phone, however it is faster and easier to do online. Call the Custom License Plate Unit at 1 - 518 - 402 - 4838, hours of operation are 8:00 a.m. at 4:00 p.m., Monday through Friday. we will gladly assist you


What do I need to do before my road test


Read the manual given to you when you got your permit.


Is there anything I should practice?


I would recommend practicing and studying it all.


Is there any way to speed this up?


No, you must go through every step as outlined by the state.


Where can I find a pre-licensing course?


There are numerous agencies and companies that do these, please refer to the state in order to find ones that are com;iant with the state.


What should I do if my view is blocked when at a crosswalk?


You should make sure to observe safety at all times and refer to the manual for proper driving "right of way" materials.


What do I need to do if I have a DJ/MJ permit?


Make sure to have supervised driving time that is logged and study the permit licensiing materials.


How many hours do I need?


15 hours after sunset, 50 hours total.


What if I'm under 18?


The same, but everything must be done in a month.


Good morning, i'm in need of some info about self-certification.


I sent a Medical Examiner's certificate a few weeks ago, and now i got it back by mail, Why it was rejected?


That information can be found on the content of the letter itself.


Um, it says something about doctor not being listed on some registry?


Yes, that would be the National Registry of Certified Medical Examiners Search. If your doctor is not listed there, then you must get a new exam practiced by a doctor listed on that registry.


Um, ok. It also says something about wrong information?. I was pretty sure to check that info.


Could be he made some mistake while making your exam. If that so, contact him/her so he can amend it.


I have a CDL license, which was issued before 1999. It is ok to keep it? Because i'm not part of any federal operation, by the way.


There's no problem with that. you can keep it alright. In fact,you are elegible for Excepted Intrastate. For that, you must check you license has the required restrictions.


What about if it was downgraded because medical status?


If that's the case, you'll need to visit a DMV office near you to pass the process for upgrading back your license to a CDL.


Hello, can you tell me about retirement benefits?


Getting started on retirement payments is a personal decision.


It is noteworthy that for you to start receiving benefits when you reach your full retirement age.


Can you expand that information more please?


Importantly, we will reduce your benefit amount if you retire and begin receiving benefits before you reach full retirement age.


What is the Early Retirement Age?


Keep in mind that your benefit is reduced if you start receiving benefits before you reach your full retirement age.


The amount to receive depends on the amount of earnings shown in your record?


Of course, also regularly check your Social Security earnings history.


Should I apply online for retirement benefits?


Of course, what information do you require more.


I wonder when can I get Social Security retirement benefits?


Perfect.


I have questions about the TEACH Grant Agreement To Serve.


Are you interested in completing the TEACH Grant ATS?


Yes, I am.


Great. You will first need to log into your account.


How do I know if I qualify for this grant?


This grant is for students who are completing or plan to complete any coursework that is required to begin a career in teaching. To qualify for this grant, you also need to agree to teach full time for at least 4 years.


How do I know if I should complete this?


If you are a student receiving a TEACH grant and have completed TEACH Initial and Subsequent Counseling in the same Award Year, you should complete this.


What information will I need to complete this?


You will need your verified FSA ID.


How long does it take to complete the ATS?


Most individuals complete the ATS in 20-30 minutes. Please be advised that this must be completed in one session.


I want to look into the VA VEAP benefits


Okay, you may be able to continue your education by using part of your military pay to help cover the cost of school. We can help you find out if you can get benefits through the Veterans Educational Assistance Program, a $2-to-$1 government-match program for educational assistance.


I'm not active so how do I start?


you will need to send copy 4 of your DD214 , Certificate of Release , or Discharge from Active Duty .


can I ask something else?


Would you like to know what is covered under VEAP education benefits?


yes


It will help you pay for training, programs and fees for undergraduate programs, co-op training, and others


do you qualify automatically if you were active duty and had contributed to VEAP?


you must have at least 3 months of contributions available to use your VEAP benefits


what else do I need to be eligible?


Did you enter the service for the first time between January 1 , 1977 , and June 30 , 1985 ?


no I entered later


I'm sorry but you are not eligible for VEAP benefits


Good morning, i'm thinking about get into some education, I heard you can offer some benefits for veterans so, how ca i get them?


Well, first of all, you'll have to apply for Vocational Rehabilitation and Employment benefits. After that, you'll be assigned a Counselor to work with.


O.k so there's a process behind that. It makes sense. In any case, can i apply using mail?


Sure, you can do that. Just download VA Form 28-8832 for Educational / Vocational Counseling Application and fill it out.


Do you want to know what happens if you qualify?


Yes, please.


Good, If you qualify, we'll invite you to an orientation session at a VA regional benefit office near you.


Pretty simple but effective. So, to be sure, if i qualify, i'll get an invitation, right?


That's correct, that's how it is.


Which benefits brings me to be qualified?


Well, you get counseling to help you decide which civilian or military jobs you want; Also, you get help to find a training program or job, besides Educational and career counseling.


O.k. Sorry for this, but i think i didn't start well this conversation. Could you tell me how can i apply for this counseling in first place.


Don't worry. You may be eligible for this if you're leaving active service soon or if you have been discharged within the past year or if you are the dependent of a veteran.


Where can i go to get more information to help me decide?


For that, you can use CareerScope to find careers you might enjoy.


I just bought a car from a leasing company and need to get it put in my name. I was wondering if it was possible to do this by mail.


Yes, this can be done by mail. You will need to complete the Vehicle Registration/Title Application or Application for Title.


Where can a dealer find information about getting a lien removed from a title?


A dealer can find this information on our website under Remove or add a lienholder from a title.


Can I get a title put in my name at a DMV office?


Absolutely. Be sure to bring all the necessary documents when you go.


Do you have the Application form I mentioned above?


No, I don't.


What do I do if I don't have one?


If you don't have the application, you'll need to provide a proof of identity like a copy of your NYS Driver License, a Permit, or ID card. Your proof of identity must be current or have not been expired for more than 2 years.


My license has been expired for about a year and a half. Will they still accept it?


Yes. As long as your license hasn't been expired for more than 2 years, it will be accepted as a proof of identification.


If I do decide to do this by mail, where do I send it to?


The address that you will need to send your documents and payment to is the NYS DMV Title Services Department of Motor Vehicles, 6 Empire State Plaza, Albany, NY 12228-0331.


I need a card for a foregn born u.s. citizen adult


You can replace your Social Security card for free if it is lost or stolen, Do you know your number?


I am 18 what do I need?


you can apply for a replacement card online


yes I know my number do I still need a card?


you may not need to get a replacement card


read For more information about creating my Social Security account and getting a replacement card online


Can I apply online?


What documents do I need?


original documents of citizenship


Have you already established your u.s. citizenship with us?


no


I think I may be eligible for debt forgiveness of my federal student loan due to a law violation carried out by my school. How do I pursue this?


The type of debt forgiveness you are talking about is called borrower defense to repayment, or borrower defense for short. There is further information on this particular item on the website


Does the description of my issue come under borrower defense, do you know?


There are sections on the website dedicated to borrower defense and they will go through all questions and queries you may have


Does the ED do anything in particular for those who have successful borrower defense claims based on ED's CCI findings?


Yes, the ED have set up a process for the review of such cases for job placement rates asserted by borrowers enrolled in the covered programs at CCI schools during the eligibility period


If I receive a notification regarding the Sweet v. DeVos Lawsuit, and if I agree with the proposed settlement, what happens next?


In this case, you don't have to do anything. You of course have the right to attend the fairness hearing, but you are not obliged to do so, it is entirely a personal decision


Is there a section on the website dedicated to common questions and answers regarding borrower defense decision notifications?


The US ED notifies borrower defense applicant by way of email about the determination of the ED about borrower defense discharge eligibility.


Do you have further questions regarding your notification that is not answered on the website?


No, I think all of my questions are covered in full, thank you


What can I do since I could have been exposed to environmental hazards while serving in Iraq?


Are you saying you maybe sick because you had contact with environmental hazards while serving in Iraq?


No, I am not sick I just want information in case I become sick.


How can I get disabilty benefits?


You will need to file a claim, of course, and you will have to show your health problems are linked to hazards from serving in the military.


I think I could have been exposed to environmental hazards while serving in the military.


Then you may have illnesses or other conditions that could be caused by exposure and this means you can get benefits because of that.


Is it possible to get disability benefits from VA?


You may be able to get benefits because of illnesses caused by environmental hazards such as particulate matter or large burn pits while serving in Iraq, Afghanistan, and Djibouti.


What happens when I file for benefits?


You will have to show that your health problems stem from contact with environmental hazards while serving.


How would I have been exposed to these hazards?


You could have been exposed to toxic chemicals in the air, water, or soil while serving.


What if I need help understanding my benefits or accessing services?


you want to know more about your VA health care benefits , your health care team , and where you ll go for care


not


you need help accessing services


call our toll - free hotline at 877 - 222 - 8387 , Monday through Friday , 8:00 a.m. to 8:00 p.m.


Can I manage my VA health and benefits online?


you can manage your VA health and benefits online through VA.gov : Refill your prescriptionsSend a message to your VA health care providerCheck the status of a disability or pension claim


If that is my case, what can I do?


We cover the cost of many of these services under the VA health care program


Are there any health concerns I should be aware of based on my service history?


Certain healt0h concerns may be more likely to affect Veterans who served in a specific time and place . Find out which health concerns you should be aware of depending on when and where you served


Does VA address the specific health needs of LGBT Veterans?


We re committed to serving the health needs of Veterans with LGBT and related identities and providing care in a sensitive , safe environment at all VA health facilities .


I would like to obtain information related to training services.


Benefits are related to needs such as paying for college tuition, finding the right school or training program, and getting professional advice.


What information can I get on this page?


Manage your Veterans Education Benefits.


Can I download more information?


Can you help me get a job?


Yes, you are in the right place.


I would like to know your GI Bill comparison tool.


I invite you to learn about educational programs and compare benefits by school.


I would like to get more information.


Absolutely, ask me a question online.


I'll call 711.


Perfect.


Hi, please show me information about Agent Orange exposure from C-123 aircraft


If you flew on or worked with C-123 aircraft in Vietnam or other locations


yes, i worked with C-123 aircraft in Vietnam


you may have had contact with Agent Orange .


For active-duty service members


Please Check our list of military units and Air Force specialty codes to see if your unit had contact with affected C-123 aircraft .


How do they choose the beneficiaries of this compensation?


Find out if you can get disability compensation and other benefits for illnesses we believe are caused by contact with Agent Orange .


requirements for reservists


You have an illness we believe is caused by Agent Orange called a presumptive disease


no


so you can't qualify, because you need to meet all the requirements


sure?


yes, sorry


Hi, I have had some unexpected expenses and am unable to pay my student loan for a period. Is there some way that I could get help with this?


Yes you may be able to suspend your student loan payments for a short period.


Would this be a short-term financial problem?


No I don't think this is going to be short-term.


What are my options for deferring payments on my student loan?


If you are eligible you may be able to temporarily suspend your payment but it would be advisable to consider paying the interest that accrues during that period.


Would I be able to suspend my monthly payments as I am without work as a result of COVID-19?


To provide relief to students during this time federal student loan borrowers are automatically being placed in an administrative forbearance which allows you to temporarily stop making your monthly loan payments. This suspension of payments will be from March 13, 2020 through September 30, 2020.


Is it possible that I could lower my payments on an income-driven repayment plan?


Yes this is possible and it might be better to consider a income-driven repayment plan than deferring payments altogether. Income-driven plans base your monthly student loan payments on your income and family size.


Are there any tax implications of going for an income-driven repayment plan?


Yes you might have to pay taxes on the amount forgiven especially if you are making payments of $0 per month.


I need some guidance with my application for disability benefits. Can you assist me?


Of course. Are you applying for a child?


Yes, for my son.


Do you want me to tell you more about the necessary steps to apply?


Yes, please.


Well, first you should review the Child Disability Starter Kit. This kit answers common questions about applying for Supplemental Security Income (SSI) benefits for children, and includes a worksheet that will help you gather the information you need.


What if I don't want to do a child disability report online?


Then you call us toll-free at 1-800-772-1213.


Do you also have a number for deaf people? That is part of my disability.


Yes, simply call our toll-free TTY number, 1-800-325-0778.


Would you recommend me to contact social security during my application phase?


Yes, you should contact Social Security right away to find out whether the income and resources of the parents and the child are within the allowed limits, and to start the SSI application process.


What is the procedure for course cancellation or refunds?


Was you sponsor not able to finish the course?


Yes, my sponsor did not finish teaching the course.


They will have to give you the option to receive a full refund of all course fees or reschedule the course.


Is there any special equipment or technology I need to take an I-PIRP course?


It depends on the alternate delivery method such as if you need the internet then you would need a computer to finish the course.


What happens if I have an internet course?


You definitely would need to have a computer and an acceptable connection to the internet.


Will my automobile insurance company receive the completion certificate from the DMV?


We will send your certificate to you and you must supply the information to your insurance company for reduction benefits.


What personal information do I have to provide to take the course?


The sponsors will collect your name and date of birth and it needs to be exactly as it is on your NY State driver license and do not use nicknames.


Tell me about how to remove a vehicle from the road and keep my picture or professional plates


You can keep your picture or professional plates at most DMV offices


Do you want to register the vehicle again, or use your stored picture or professional license plates to register another vehicle?


Hmmm, not right now.


What if my registration is in the first year of a two-year registration?


In that case, you need to submit a Request for refund or fee paid for motor vehicle registrations and driver licenses MV-215 to apply. A processing fee of $1.00 will be subtracted from your refund. You will not receive a refund if the registration expires in less than a year.


Can I have more info?


Yes. You can contact your local police or parking enforcement agency, or the agency that is responsible for parking regulations


I repeat... In that case, you need to submit a Request for refund or fee paid for motor vehicle registrations and driver licenses MV-215 to apply. A processing fee of $1.00 will be subtracted from your refund. You will not receive a refund if the registration expires in less than a year.


What is a professional plate?


Is a vehicle plate that has the words "New York" contained in a blue banner and a picture or logo next to the plate number


Can I browse the available styles of picture and professional plates online?


Yes, you can. One of the categories is: I Love NY Adventure Plates


Hi, recently I moved to New York and registered my vehicle here, what about my inspection tag?


Was your vehicle registered in another state that issues an inspection tag?


do not


When does your out-of-state inspection expire?


I dont know


In which case would I need an extension?


out of state when your inspection expires?


Yes


In that case you can request an extension. First, it determines whether an expired out-of-state inspection is a violation of the law in that state.


How can I request?


please call 518 - 486 - 9786. we will be happy to help you


If I am totally and permanently disabled, can I qualify for a discharge of my federal student loans?


Please note that a TPD discharge for total and permanent disability frees you from having to pay a loan from the William D. Ford Federal Direct Loan Direct Loan Program, a loan from the FFEL Federal Family Education Loan Program and / or a Federal Perkins Loan or Complete a TEACHING Grant Service Obligation


want to qualify for a TPD download?


In this case I would not like


If I am a veteran whose application for discharge to TPD is approved according to the VA documentation, what should I know?


in this case it is not subject to a post-discharge monitoring period


How can I demonstrate that I qualify for a TPD download?


Do you have documentation from the United States Department of Veterans Affairs VA?


if I have


you must also provide two other sources


Should you determine if the amount of a loan written off due to TPD can be treated as taxable income for federal tax purposes?


Yes, but the date you are considered to be discharged is different depending on how you qualified for the discharge.


I need to get a social security card for a foreign child that I adopted. She is now a US citizen.


I should be able to help. We will need to gather some information.


Are you claiming your child for tax purposes while waiting for the adoption to finalize?


Yes.


If so, you will need to get form W-7A from the IRS and complete the Taxpayer ID number for US adoptions application.


My child has already lived in the US.


Okay. We may need information from your child's school, or we may need tax records to prove your child never received a social security number.


How do I get a form W-7A?


You can contact the IRS.


What documents do you need to prove my child's identity?


We can accept documents that show your child's name, date of birth, age, etc. It would be great if this is a photo ID.


What can we use as proof of ID?


Either a drivers license, state issued ID card, or passport.


Hello, I'd like to learn more about VA benefits for service members. What can you tell me?


Are you serving on active duty in the United States uniformed services, including active National Guard and Reserve with federal pay?


No, I'm not serving at the moment.


Are you a  traditional or technical member of the National Guard and Reserve?


Yes, I am.


In that case you may also be eligible for some VA benefits. We can help you find out which benefits you may qualify for and when to apply. You 'll also learn about these benefits in your required Transition Assistance Program TAP briefing.


That's good to know and all, but what can I do about my job? I can't work with my disability.


If you have a service-connected disability that limits your ability to work or prevents you from working, find out how to apply for vocational rehab. You can apply up to 12 years from when you receive your notice of separation or your first VA disability rating.


I understand. What can information can I find on your website?


You can learn about VA benefits you can use during and after service and time-sensitive VA benefits to consider when separating or retiring.


Where can I find more resources for veterans?


You can visit the Department of Defense (DoD) Military OneSource website, visit our mental health site for transitioning service members, or read about our commitment to supporting transitioning Veterans.


What if I do not pass the written test or the background checks?


you do not pass the written test or the background checks?


not


How will I know whether or not my application has been approved?


We will mail you notification of approval along with instructions to go into a DMV office to obtain a CDL with the HazMat endorsement . Your new CDL will display the expiration date of your CDL and the expiration date of your HazMat endorsement .


How long is it valid for?


The endorsement is valid for five years


if I don't pass the written test or the background checks


the DMV will issue a CDL that does not have a HazMat endorsement


How do I provide my fingerprints for background checks?


Fingerprinting is done by appointment only . You must contact Identogo to select a fingerprinting location and schedule an appointment . Visit https://uenroll.identogo.com or by calling 1 - 877 - 472 - 6915 .


Where do I send the completed HazMat form?


HazMat UnitNYS DMV6 Empire State PlazaAlbany , NY 12228


how initiate background checks?


the rules require that the applicant be fingerprinted , and that his or her United States citizenship or permanent legal presence in the United States be verified .


Good afternoon. Need some information about avoiding an insurance lapse.


For that, you need to keep the address for your vehicle registration and driver license current with the DMV. Plus, you also need to keep liability coverage from a company with license by NYS Department of Financial Services and authorized by the NYS DMV.


O.k, thanks. Now, what can you tell me if I happen to not count with a valid auto liability insurance coverage for my vehicle?


If you have that situation, you must inmediately surrender your registration and vehicle plates.


Umm, that's rough, but i guess is your procedure. Say, someone else can register my vehicle if my registration is suspended, right?


Absolutely not. If your intention is to avoid the imposed suspension, the DMV will found that out and will not issue a new registration.


What can i do then, in case that happens?


Is your registration still valid?


No, it already expired.


Don't mind me on that last thing. What could happen if i'm already suspended?


Then, as said before in other questions, you must surrender your plates to the DMV or pay the optional civil penalty for the entire length of the lapse. Of course, that last thing is in case you are eligible for that.


where can I get info on regaining my financial aid eligibility?


Have you been told you no longer qualify for federal student aid?


yes I have been told that


I can help you find out how to get your eligibility back.


do you have anything that people helping homeless students can look at?


They can look at Identifying and Supporting Students Experiencing Homelessness from Pre-School to Post-Secondary Ages, it is a page aimed at professionals assisting homeless students.


Can I get more info on staying eligible for aid?


I will give you a link where you can look at more information on Staying Eligible.


I heard about something for students with a parent involved in the Iraq War, do you have more info on that?


Yes, we have more information for Students With a Parent Who Was Killed in Iraq or Afghanistan


do the homeless get their own special financial aid?


We do not have a financial aid program specifically for students who are homeless. Homeless students can still receive money for college if they meet the eligibility requirements for federal student aid.


I need to know what documents I need to apply for a original card for a u.s. born adult


We accept Birth  certificates or U.S. passports


If a birth certificate exists


My birth certificate does not exist


We are able to accept your U.S> passport if a birth certificate does not exist


My  birth cerificate does not exist what other document besides a U.S. passport do you accept?


HOw do I prove my identity?


As proof of identity we must see your U.S. drivers license , a state issued no -driver identification card or a U.S. passport


What about a school identifiation card?


As long as it is current and not expired and shows your name, date of birth or age and preferably a recent photograph


This is for an original card?


yes it is iportant that you must present origianl documents


Is it possible for me to get federal student aid if I am studying through an international shcool?


Yes you may be able to use federal student aid to pay your expenses at an international school.


Can aid be used for just a semester or do you have to do your entire degree with an international school to qualify for aid?


You can study abroad for just a semester or get your entire degree outside the United States with the help of federal student aid.


Do all international schools participate in the federal student aid programs?


Have you decided to get your degree from a school outside the U.S.?


Yes I have.


That is great, congratulations. Now let us help you find out which international schools participate in the federal student aid programs and guide you through the process of getting federal aid to help pay for your tuition.


Is it possible to get help researching schools and their requirements?


Yes we can help you with the process of researching international schools and their requirements.


How long will it take to get financial aid for studying abroad?


You should start early. You have got more to do than if you were going to an American school. It will take longer to get your aid. You can't apply for financial aid this month and use it to pay  your tuition next month. It will take longer that that.


Hi I was wondering if I could find some answers to questions that I have about Social Security Credits.


The way it works is as follows: Social Security credits are earned when you work and pay Social Security taxes. You must earn at least 40 Social Security credits to qualify for Social Security benefits.


And how long until I'm eligible?


You must earn at least 40 Social Security credits to qualify for Social Security benefits.


What happens if I die and I'm receiving benefits. How much will my survivors benefits be?


In that circumstance, we will pay your survivors based on that entitlement. We will not have to determine your credits again.


How many credits are needed to begin receiving benefits for a disabilty?


Have you been deemed eligible for disability benefits?


No I'm just gathering information for someone.


How is the amount of money earned per credit calculated?


How the system works is:You earn one Social Security or Medicare credit for every $ 1,410 in covered earnings each year and you must earn $ 5,640 to get the maximum four credits for the year. Please remember that the amount of earnings it takes to earn a credit may change each year.


I just moved here from another state, so to get a new license, how long do I have?


You must exchange your driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a  New York state resident.


Are there exceptions to this rule?


Are you a student studying in New York State?


Yes I am.


Students from elsewhere are normally not considered residents of New York State, so they don t need to exchange their current driver's license.


If I do end up quitting school here and becoming a resident of NY, what if I go back to Canada and need my original driver's license?


In that case, when you pass your road test, ask the road test examiner how to make sure that your foreign driver license is not destroyed.


How will I prove that I'm a resident if I still pay taxes in Canada?


Normally, a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.


I've been here 3 months and I got a ticket the other day. I still use my Ontario driver's license, how does that affect me?


A police officer can use this as evidence to issue a traffic ticket if you drive in New York State without a New York State driver license or vehicle registration. If you contest thew ticket, the judge will examine your evidence of intent and decides according to the law.


There's no date on my license of when I got it, what do I do?


If you do not get an official letter from your original issuer stating when it was issued, you must apply for a new, original driver's license.


hi, a question how do you determine the amount of federal student aid?


The colleges or professional schools you list on your Free Application for Federal Student Aid FAFSA will use various data to calculate your aid.


What if I attend at least half time?


your COA is the estimate of various factors


What is non-need based aid and how does my school calculate how much I will receive?


Your school determines how much non-need aid you can get using this formula.


can you give me an example


For example, if your COA is $ 16,000 and you have been awarded a total of $ 4,000 in need-based aid and private scholarships, you can get up to $ 12,000 on a non-need-based basis.


What is need-based aid and how does my school calculate how much I will receive?


Your college or career school first determine if you have a financial need using this simple formula.


your COA is $ 16,000 and your EFC is 12,000?


no


I need to know if I'm eligible for a discharge of my federal student loans.


I'll be happy to help you find out if you qualify for the unpaid refund discharge.


Thank you. I've withdrawn from school and I received my loan under the FFEL Program. Do I qualify?


In this case, your school may be required to return part or all of your loan money to the loan servicer.


What if my school failed to return the loan funds after I withdrew?


This may make you eligible for a discharge of the loan money that your school failed to return.


What if my parents received a Direct PLUS loan for my education? Does the loan still qualify?


yes. If your school did not return the loan money, that amount will be discharged.


Did the school refuse to make a required return of your parent's PLUS loan funds?


No.


How do I find out who my loan servicer is?


You can find this information by logging into your My Federal Student Aid account.


Hello there. I want to register a vehicle from another state and came here to learn about that process.


Would you like to know if you need to register your vehicle in New York State?


Yes, that'd be great.


This can depend on several things.


Well, let me explain the situation to you. I'm going to move to New York to live there permanently. What should I do in this scenario?


In this case you must register your vehicle here within 30 days of becoming a resident moving.


I see. What do I need to bring along with me when I head to the DMV office?


Before visiting a DMV office to register your vehicle, please complete the Document Guide to make sure you bring the correct documents with you.


Are the requirements I need to meet similar to registering a local vehicle?


Yes, the requirements to register an out-of-state vehicle are generally the same as to register and title vehicle in New York.


So what do I need to do to register in NY?


You must provide the documents listed on our website.


I have a a security freeze on my account help me


Do you have both?


no


did you request a temporary lift?


no i did not


How do i lift it?


how d oI lift it?


How do i create an account?


To create a my Social Security account ,] you ll be askedto :s    Verify your identity by providing personal information about yourself and answering questions thatonly you are likely to know


can more than one person use my account?


Social Security is dedicated to protecting the information and resources entrusted to us , including your personal information and investment .


Do you understand why it is done?


yes i do


you re the only one who can create your personal my Social Security account for your own exclusive use


Who can get benefits?


Our mission is to deliver Social Security services that meet the changing needs of the public .s  It 's not unusual for a benefit recipient 's circumstances to change after they apply or became eligible for benefits


Do members get benefits already?


Is your spouse or ex deceased?


yes


you may become eligible for a higher Social Security benefit To find out if you , or a family member , might be eligible for a benefit based on another person s work , or a higher benefit based on your own work


what if I served in the military?


you may be eligible for benefits through the Veterans Administration


IS there a number to call?


Yes there is you may call our TTY number , 1 - 800 - 325 - 0778


How do  i determine if I get it from someone elses work?


see the information about benefits on the Social Security website


Is it possible to file a supplemental claim with new evidence?


You can file a supplemental claim if yo provide new evidence to the VA that has not been seen before and is relevant to the case.


How long do I have to file a supplemental claim?


You have one year to file a supplemental claim of the decision only if you have new evidence and if you have a fiduciary claim.


What is the process of filing a supplemental claim with new evidence?


Do you want to file a supplemental claim?


No, not at this time.


How long do I have to file a claim?


Actually, you have only one year from the exact date you received your decision to file a supplemental claim.


Where can I get a form to fill out?


You can get a copy from your regional benefit office to fill out or call the VA toll-free at 800-827-1000, Monday thru Friday, 8 a.m. to 9 p.m. ET.


Is there additional information I need to know about transfer of ownership?


Do you need to know about changing names?


Do you know about checking if vehicle has been in a flood?


No, I do not know about checking if vehicle has been in a flood.


Would you like some tips on buying a vehicle?


No, I have bought a vehicle before.


Where can I register my vehicle?


It is necessary to register your vehicle at the DMV office and not online, over the phone, or by mail.


Do I need to sign a bill of sale?


Yes, you need to sign a bill of sale even if it was given to you as a gift.


hello could you help me understand how financial aid works


are you planning to attend college or vocational school?


yes


in that case financial aid is essential. We'll explain how financial aid works, resources to pay for college, and loan repayment options.


And how can I do if I have been accepted in several universities?


In that case you should compare costs and offers of help. Accept help from the school that is best for you and inform them of other sources of help, such as the scholarships you hope to receive.


And would you recommend that I pay the student loans?


As you prepare to graduate, prepare to pay off your student loans. Good news! Federal student loan borrowers have a six-month grace period before payments begin.


and how to determine if I am eligible for help?


Your college uses your FAFSA data to determine your eligibility for federal aid.


and how do i keep that help?


don't forget to fill out a FAFSA form every year!


What would happen if my TPD discharge request would be denied?


Has your request been denied?


It has.


Then you already know that Nelnet has notified you of the reason for the denial of your discharge application and has explained that you may ask for reevaluation of your discharge application if you provide new information that supports your eligibility for discharge within 12 months of the date you were notified that your discharge application had been denied.


Would approval of my discharge have done anything about my TEACH Grant service obligation?


A TPD discharge relieves you from having to complete a TEACH Grant service obligation.


If I want to reapply, where can I find more information about TPD discharge?


Do you have internet access?


I do.


You can visit the website at disabilitydischarge.com.


If I reapply with better documentation and can get my loan discharged due to TPD, would I have to pay taxes on the discharged loan amount?


That information can be found by visiting irs.gov.


can you give me details of VA health care


About VA health benefitsLearn how VA health care works and which Veterans health care services we cover


I need more information and resources.


VA health care copay ratesView our current copay rates for different types of care , tests , and medications


What other VA benefits and services can I get?


I don't need that information


After the request, what should I do?


After you applyFind out when to expect a decision on your application , and what to do next


How I manage my health and benefits


Refill and track your VA prescriptionsOrder a prescription refill and track your shipment online


what do i do with my information


Update your health benefits information VA Form 10 - 10EZR Update your personal , financial , or insurance information after you re enrolled in the VA health care program


Hello, I would like to know if there is something that makes me more likely to obtain these benefits?


Yes, you may qualify for an improved eligibility status, which means you will be placed in a higher priority group, making you more likely to get benefits


Would you like to know what requirements you must meet?


yes I would like it


Do you receive VA financial compensation payments for a service - disability related?


no i don't enjoy that payment


Were you discharged for a disability resulting from something that happened to you in the line of duty?


do not


Were you discharged because of a disability that worsened your duty?


it's not the case either


Are you a recently decommissioned combat veteran?


if I have been recently unsubscribed


excellent, you qualify for improved eligibility status, which means you will be placed in a higher priority group


What about technical and analytical aspects?


The totals reported last year would be different from numbers reported now about last year, do you know what is causing this?


No, I do not understand what the cause it.


Do you know what would happen if I added up all the submitted applications from a single city or state?


No, I have no idea if that is allowed.


Do you know what it means when some districts appear in white on the maps?


Yes, I am aware why they appear in white.


Do you know what it means when they are listed as missing data?


NO, I am not sure.


No, i am not sure.


Do you know about the regulatory adjusted graduation rate is missing?


Yes, I do understand this part.


Then they have insufficient data or missing data.


Who does the source of data come from?


The source comes from the US Department of Educations Central Processing System.


I feel terrible, I got a traffic ticket. What do I do?


To confirm, you have received the ticket yourself?


Yes I did.


Was the ticket for a non-criminal moving violation in one of the five boroughs of New York?


No, not in New York.


Can someone come with me to the hearing? My English isn't great.


Yes just tell the ALJ before the hearing starts.


Who will handle my case?


The courts in the area will handle your criminal case.


How do I figure out what to do?


There are instructions on the ticket for how to enter your plea. Make sure you act promptly.


What happens if I'm found guilty?


You will have to pay a fine set by the judge. Depending on your driving record and the charge your license may be revoked.


Can I plead guilty by mail?


You will have to go in.


What is the Supplemental Security Income benefits?


Otherwise known as SSI, it is a program that pays benefits to disabled adults and children who have limited income and resources.


Who is eligible to file online for SSI?


Are you between the ages of 18 and 65?


Yes, I am between 18 and 65 years of age.


Have you never been married?


Then it looks like you are not eligible to apply for SSI online.


I am older than 65 how can I contact you?


You can call us at 1-800-772-1213.


Who can get Social Security disability or retirement benefits?


Anyone who has worked long enough may be able to get Social Security disability or retirement benefits as well as SSI.


I need guidance on what school to attend


I can help you learn about steps you can take to research possible colleges or career schools


Are you looking for the education and training to help you get a better-paying job?


I would love that


Going to college is a big investment in money and time, so be sure to take your time and research your options.


What can I do to research my options while in high school?


You can ask your school counselor about the schools you are interested in.


what are other things I should do to prepare?


You can use our checklists to help you prepare


what do I need to know about financial aid?


You should know that financial assistance programs and requirements can vary from school to school, and not all colleges participate in the federal student aid programs.


should I also talk to the schools I have an interest in and maybe others that are not on my short list?


You can attend college fairs. They give you the chance to talk to representatives from multiple colleges.


Could you give me information about Veterans Mortgage Life Insurance (VMLI)


Of course, VMLI Veterans Mortgage Life Insurance offers mortgage protection insurance to families of veterans with severe service-related disabilities who have tailored a home to meet their needs.


I understand and Am I eligible for Veterans Mortgage Life Insurance?


Do you have a serious disability that we have concluded was caused or made worse by your service?


do not


No You may be able to get VMLI because you don't meet all the requirements. I'm sorry


What should I do if I already have a SAH grant?


If you already have a SAH grant, ask your agent about VMLI.


What if I get the SAH grant now, what happens?


If you get the SAH grant, your loan guarantee agent will tell you if you qualify for VMLI


What happens if the company makes a profit?


VMLI has no loan or cash value and does not pay dividends in cash payments to policyholders when the company makes a profit.


If you pay your mortgage, what will happen?


your VMLI coverage will end.


I need more information about the available resources


VA health care copay ratesView our current copay rates for different types of care , tests , and medications


What other VA benefits and services can I have?


Yes i would like to know


Disability compensation pay Learn how to file a claim for disability compensation and manage your disability benefits


How do I schedule the appointment?


Schedule and view your VA appointmentsFind out how to schedule an appointment by phone , online , or through Secure Messaging


how the service is administered


there is the program Manage your health and benefits


how is the mental health service


Mental health servicesFind out how to access VA mental health services for posttraumatic stress disorder PTSD , psychological effects of military sexual trauma MST , depression , grief , anxiety , and other needs


how are the burial benefits?


Burial benefits and memorial itemsLearn about Veterans burial benefits , how to plan a burial service , and how to get compensation as a survivor


Hi, I need to make regular payments on my student loan. What sort of options are available to make this easier for me?


You can set up a Standard Repayment Plan with  your loan servicer. If this does not work for you you can tell your loan servicer that you would like a different repayment plan. It is best to contact your loan servicer about repayment of  your loan.


Would you like to schedule an automatic monthly electronic debit for the repayment of your loan?


No I don't think I would like that.


Would you prefer to made a payment on your loan by sending a check by mail?


Yes I would like to pay by check.


That can be done. You will have to contact your loan servicer and ask for their mailing address and you can then mail them a check.


What are my options for making a payment of my loan?


You can contact your loan servicer who will advise you as to how to make payments on your loan.


How do I go about changing my repayment plan if my financial circumstances change?


It is best to contact your loan servicer about changing your repayment plan. However, you might want to use the Loan Simulator to get a look at which plans you may be eligible for and see estimates for how much  you would pay monthly before contacting your loan servicer.


I have not been able to make a couple of loan payments in the last months and am wondering what I should do about it?


If you have missed some of your payments it is best to contact your loan servicer and explain your situation especially if you are struggling to make payments on time.


Hello, can you tell me what would happen if I was approved to register for TPD?


It is related to the TPD download but you should check if it qualifies for such a process.


What is the documentation to present?


It consists of verifying that you are totally and permanently disabled to qualify.


Can you explain more about the VA documentation?


It is important that you look for information regarding Nelnet.


Do I need more detailed information about the TPD download?


I recommend you visit the TPD download website and look for information regarding the topic.


It sets out the various processes to be followed, such as supporting eligibility.


It is noteworthy that this occurs within 12 months from the date you are notified.


What does VA disability consist of?


It is important to search for information related to the topic.


How much will I receive applying for benefits from my spouse?


It is based on if you qualify and apply for your own retirement benefits and for benefits as a spouse


Do you fall under these requirements?


It also depends on if your benefits as a spouse are higher than your won reitrement benefits


I have never worked


I am deaf how do I apply?


If you are deaf or hard of hearing , you can call us at TTY 1 - 800 - 325 - 0778 .


Is that the only number to call?


For calls applying to the deaf or hard of hearing this is the only number


What about maximum family benefits?


If one of your spouse 's children also qualifies for benefits they can apply for maximum family benefits


No they do not qualify


II;m thinking about buying a car that is being sold as a branded vehicle and I need to know what that means.


A vehicle branding is a written notice that a vehicle previously did not conform to its warranty, had been rebuilt following damage in excess of 75% of it's retail value at the time of loss, originally entered New York State under a branded out-of-state title, had not been manufactured to U.S. standards, has been reconstructed or is not equipped with a tamper-resistant odometer.


Does the vehicle have a title with any notation that you do not understand?


No, I understand it now.


What happens if the vehicle has been damaged and will cost more than 75% of the retail value to fix?


In that case, the vehicle could not be registered and it must undergo a salvage vehicle examination by the DMV.


Can I take the plates from my other vehicle and put them on the new one, until I get plates for it?


No, sorry. Legally, you would not be able to drive your new vehicle until you get license plates and registration for that vehicle.


What if the vehicle is only a couple years old?


Before you buy, make sure that the seller has completed the appropriate damage disclosure statement. This statement would show whether or not the vehicle's new title should be branded, "Rebuilt Salvage".


Where do I find the damage disclosure statement?


It's found on the backside of the vehicle's title.


I have a query regarding problem driver restrictions. How long is the restriction in effect for and is there any way to remove the restriction earlier?


Was the license revoked due to an alcohol-related incident?


Yes, it was


If this is the case, the restriction is in effect for five years from the date you receive your driver license


Where can I find more information regarding a problem driver restriction with the DMV mandated ignition interlock device?


You can visit the Ignition Interlock page at the NYS Division of Criminal Justice Services website, these device must be fitted in all vehicles you own or operate


What happens if I receive a conviction for driving out of restriction?


If you are convicted of an offense while driving out of restriction, your driver license will be revoked


Is there anything I can do if I have a moving violation conviction before I get my driver license or permit with the problem restriction?


If you have been convicted of any of the following violations: following too closely, tailgating or speeding, the approval for a driver license or permit with the problem driver restriction will be withdrawn


What if my revocation of my license was not alcohol related?


In this instance, the restriction remains in place for two years from the date you received your driver license or permit


Hi There! I'm searching for information, I want to know if I can file an appeal if my SSI application was denied.


You can do that for sure. You can use our online tool.


Have we denied your application recently?


Yeah, it was a little time ago.


Ok. Then, you can file an SSI appeal using the online tool, as said before.


What can i do if i need more information about it?


If you need more guidance, just read how to appeal a decision.


Ok, I'll have to look at it if i need it. Say, do you happen to have some application for children with disability?


Sorry, right now we don't have an online application for that kind of benefits. But, you can visit Apply for Disability Benefits Child Under age 18 section to apply for your child.


Very well, i'll make sure to check that out. So, just to check this all right, Can i file this appeal for my application via online without any problem, can i??


That's correct, as said before.


Lets say i go through all the online process, what happens next? what's the next step on this?


Well, once you finish your online application, you can expect than a social security representative contacts you for any additional information needed for the application process.


That would be after this online thing, right?


Yes, only after you complete the online part. Is just a standard procedure.


Hi, I need to know if the VA will cover the cost of the glasses?


We will cover the cost of your glasses if you meet at least one of the requirements


What requirements do I need to meet?


with at least one of the requirements that I will present below.


Do you have compensable service - disability related, a disability linked to your military service for which you are receiving VA disability payments?


do not


Are you a former prisoner of war prisoner of war?


Did you get a Purple Heart?


yes


Because you meet at least one of the requirements We will cover the cost of your glasses


Where can i get more information?


For more information, contact your prosthetic representative at your nearest VA clinic or medical center. Find a VA health center near you


If I have vision and hearing loss, will VA also cover the cost of hearing aids?


Clear. Find out how to get hearing aids through VA


I have received a notice of non compliance and license downgrade what do I do?


You need to respont to the notice at least 20 days  before the effective date of the downgrade


what if the downgrade has already occured?


You must complete and presend an application to reinstate your commercial priveleges


What if the offenses are under the sections 509


if your offenses are under section 509 if convicted  your commercial driver license may be suspended


How do I obtain a copy of the medical examiners certificate?


You must contact the federal motor carried safety administration to have the issue resolved


What if it has been more than 20 days before the effective date?


Failure to respond to the notice within the time frame  will result in automatic downgrade


if the downgrade occurs and you are a learner permit holder you will need to retake any tests  reauired more than 180 days from the date you apply for reinstatment


What if I am not a learner permit holder


how do I contact the federal motor carrier administration examiner?


you can send the document to dmv by mail NYS DMVMedical Certification UnitPO Box 2601Albany , [11] NY 12220 - 0601 or by fax 518 486 - 4421 / 518 486 - 3260


What if I no linger want a learner permit?


you can get a non commercial duplicate  license online after the effective date on the downgrade notice


Hi there. I am looking information about the social security benefits for an adult with a disability, I hope you can help me to get some of the information I need.


Don't worry, we are here to help you. If that's your case, you can try to file for supplemental security income online, but also having others certain requirements.


I see... Is this affected by the age?


Yes, In case, the adult be at age of 65 or older, is better if you call us at the 1-800-772-1213.


Oh, I see, but what if the person is not that old?


Is the adult between the ages of 18 and 65?


Well, in this case, no. But I was curious of what could happens.


If the person is not in that age range, then won't be able to apply online to the benefits.


Alright, but what happens if we find out that you reject the application?


if that's the case, the best thing you can do is learn how to appeal this decision.


I see. I have that in mind in case we need it. Well, but where can I start the application?


You can start the disability process at our disability benefits page. With all the information you may need.


can you help me apply for retirement benefits?


Yes, I can help you apply for benefits.


do I need to do something different when I apply because my husband is already getting benefits?


In that situation we will check your eligibility for benefits as a spouse. If you are qualified, your application will automatically serve as a request for spousal benefits


so I must qualify before getting married benefits?


If you qualify, your application will automatically serve as a request for spousal benefits.


does any of this mean that my husband's benefits will get smaller because I'm qualified and taking some of that for myself?


Your husband's retirement benefit will not decrease.


where can I look for more information on family members that may qualify for benefits?


Did you want links to other resources on benefits for the family?


yes I do, but only if they can qualify


Even if you do not qualify for benefits on someone else's record some members of your family may qualify for benefits on your record


what happens if I qualify with my husband but it is a lower benefit than I would have gotten on my own?


We always pay your own benefits first and you will get the higher amount


Hello, I was wondering how to obtain a title. Can you explain that to me, please?


Most often, you automatically apply for a when you first register your motor vehicle or motorboat. Use the form Vehicle Registration/Title Application (MV-82), available at any motor vehicle office, by request from a DMV Call Center or by download from the DMV internet site.


Would you like to know how long the application process takes?


Sure, go ahead.


The title application process may take several weeks to complete.


Which vehicles need a title?


New York State issues a Certificate of Title MV-999 for most motor vehicles of model year 1973 or newer, and motorboats, model year 1987 or newer, that are 14 feet or longer, among others.


What if both my registration and the title are wrong?


Then you should bring them to a motor vehicle office.


Alright. What if my purchase does not qualify for a title certificate?


Then the ownership proof is a transferable registration signed over to you.


Sounds good. And if I use an older version of the title?


Well, the seller must give you a completed Odometer And Disclosure Statement MV-103, available at any motor vehicle office. It is also available from a DMV Call Center or from the DMV Internet Office.


I was told a disabled person can do their SSI application online, is that true?


They can now file for Supplemental Security Income online but only if they meet certain requirements.


Do you guys have a TTY phone number for someone that is deaf?


Yes, you can call TTY 1-800-325-0778


can you also apply online for a disabled kid?


Yes, you can complete the online Child Disability Report when you are ready to apply


do only disabled people get SSI?


People 65 and older without disabilities who meet the financial limits could also be eligible for SSI benefits.


can we apply online?


Is the person applying between the ages of 18 and 65?


no she is 68


She does not meet the requirements to apply online.


I'm currently contesting my License downgrade on the basis of it being unfair. What happens if I don't comply with the notice that I received?


If you don't respond in time, your license will automatically be downgraded. It is recommended that your information be submitted 20 days or more before the date to the Medical Certification Unit to allow for processing time.


Once the license is downgraded there are steps that need to be taken to reinstate past privileges


My lawyer says that I will win my contestation and won't need to take the steps to have my license put back to normal.


Do you have a Commercial Learner Permit?


I don't know what that is, please explain.


If you have a Commercial Learner Permit you will need to retake previous tests that you passed.


What if I have caused an accident recently?


Your driver's license might be suspended depending on the circumstances.


Is there any way to change the date of the notice by 20 days so that I can have the time to submit my info to the Medical Certification Unit?


If your circumstances are deemed urgent by our assessors, the date might be pushed to later.


Or you might take steps to cancel your license if you no longer need a Commercial class License or Learner's Permit.


No I most definitely need my Commercial License back.


What happens when my license gets downgraded, can I drive my regular car?


Non-commercial duplicate licenses can be obtained online after the date stated on the downgrade notice.


Will I lose my license if I operate a Commercial vehicle?


You may be charged with violating the Vehicle and Traffic Law without proper medical certification.


What do I need to do if I am a buyer?


You need to carefully examine the current owner's Certificate of Title and be sure the info is correct and that the title certificate identifies the motor vehicle being sold.


Do you have a motor vehicle that is 10 years or older?


Yes, I have a vehicle that is 10 years or older.


Make sure your odometer reading, your name and address as a buyer, and the date are printed clearly in the spaces for TRANSFER BY OWNER on the reverse side.


What is proof of ownership?


Proof of ownership is a Manufacturers Certificate of Origin or the vehicles Certificate of Title, included with the dealer's Certificate of Sale.


What about the Garagemen Lien procedure?


An applicant that is using the Garageman Lien procedure must present ownership documetation that show a Notice of Lien and Sale and a Garageman Affirmation and Bill of Sale.


What must I mail to the DMV Title Bureau to apply for original NYS certificate of title?


You need to mail to the DMV Title Bureau the notice of lien satisfaction, the original out of state issued title certificate, and a letter explaining your circumstances.


What about a vehicle 8 years old or newer?


Always make sure the seller has completed the right damage disclosure statement because it indicates whether or not the vehicle's new title would be branded as a Rebuilt Salvage.


Which benefits will I receive first, retirement benefits or benefits as a spouse?


We will always pay your own benefits first, do you qualify for both?


Yes, I qualify for both kinds of benefits.


Then yes, in that case you would get your benefits first before you receive spousal benefits.


Cannot write a turn that is coherent with the chat history


Cannot write a turn that is coherent with the chat history.


Will my spousal benefits decrease my spouse's retirement benefit?


No, it will not decrease your spouse's retirement benefits.


When can I choose to receive only the benefit and delay receiving retirement benefits?


You can make that choice if you were born before January 2nd, 1954 and have already reached full retirement age.


Will my benefits ever be reduced?


If you are between age 62 and your full retirement age, the benefits amount will be permanently reduced by a percentage based on the number of months up to your full retirement age.


Where can my spouse, who is at full retirement age, apply for spousal benefits only?


They can apply online by using the retirement application or by contacting us to schedule an appointment.


I just bought a new truck and need help with getting the title.


If you didn't automatically apply when you first registered your truck, you can use the form Vehicle Registration/Title Application to get a title.


Have you filled out and submitted this form yet?


Yes, I have.


Due to NY State laws, it could take several weeks for the title application process to complete.


That's not good. What is the importance of a title?


If you decided to sell your truck down the road, having a title allows you to transfer ownership of that vehicle to another person.


How would I get a duplicate title, in case, I lost the original?


You can apply for a duplicate title online or at any DMV office.


What do I do if I go to DMV to get one?


You'll need to complete and submit an Application for Duplicate Certificate Of Title, provide proof of identity, and proof of address. The duplicate title is normally processed in 72 hours and will be mailed to you for a $20 fee.


Can I apply for a title at DMV?


Absolutely. You can submit a Vehicle Registration/Title Application at any DMV office.


Hi, good afternoon. I was searching about retirement benefits and have some doubts. I wanted to know how much i could receive in case i qualify for retirements benefits but i got spouse benefits as well?


I understand you want to know what can apply to you in case you have both situations, isn't?


Yes, that's correct, i want to know about that.


Perfect. Well, if that scenario happens to you, you'll always receive your retirement benefits first.


Oh, so good to know that. Look, another question. what about if my spouse is at retirement age already? Can apply for this condition?


Sure. If your spouse is at full retirement age, then can apply via online, making use of the retirement application. Another option if for your spouse contact us directly to schedule an appointment.


Umm, i'll take that into account if needed. Now, what can you tell me in case i'm not located in the U.S? Do you have any option for that?


Yes, there are options. If you happens to be outside the U.S or any of its territories, you can contact your nearest U.S social security office, U.S embassy or consulate. They'll help you out in that regard.


Pretty nice to know that, thank you dearly. Now, i'm asking this for a friend. Her spouse is already receiving benefits and he's applying. There's anything he needs to know about?


Yeah, you can tell him  that probably  is being evaluated for eligibility as well. If he qualify, then his application will turn automatically in a request for spousal benefits.


Oh, 'ill make sure to tell him soon. Look, what happens once i start to get benefits?


Well, if you're between 62 and your full retirement age, your benefits will be reduced until you reach your full retirement age. That would work in a percentage.


Sweet, thanks. Last question,where do i get more info?


You can use any of our toll free numbers or if you want, go to an SS office.


what comes next after I'm given a permanent disability discharge on a loan?


That will depend on the type of documentation you submitted to show us that you qualified for a TPD discharge


well what if I submitted VA documentation?


Has it been determined that you are totally and permanently disabled based on documentation from the VA?


no I want to gather info so I'm prepared


so how would I qualify by submitting VA documentation?


You can qualify for a TPD discharge by providing documentation from the VA that shows you have received a VA disability determination because you 1 have a service-connected disability that is 100 percent disabling; or 2 are totally disabled based on an individual unemployability rating.


for vets right?


Correct, If you are a veteran


what is going on after we do the permanent disability discharge application?


The servicer will explain the process for the review of your application. You won't be required to make any payments on your loans while your discharge application is being reviewed.


hi i need help about Will VA cover the cost of the glasses?


Gladly with the VA program We will cover the cost of your glasses if you meet at least one of the requirements


What does this benefit cover?


What we will cover is your routine eye exams and preventive vision tests, such as glaucoma screenings.


How nice to know that. and Are my routine eye exams covered by my VA health care benefits?


Yes


If I have vision and hearing loss, will VA also cover the cost of hearing aids?


if possible Find out how to get hearing aids through VA


What requirements do I need to meet?


Do you have compensable service - disability related, a disability linked to your military service for which you are receiving VA disability payments?


as if you meet at least one of the requirements We will cover the cost of your glasses


What if I am divorced? Do I get benefits?


are you divorced?


no I am not


ok no problem


What if i were divorced?


If you are divorced , but your marriage lasted 10 years or longer , you can receive benefits on your ex - spouse 's record even if they have remarried if


oh ok I am not divorced.


I am 62 years old though, does that matter?


yes I am


Were you married for 10 plus years?


What if I was?


If you are divorced , but your marriage lasted 10 years or longer ,s  you can receive benefits on your ex - spouse 's record even if they have remarried


Hi, i`ve been under driving restrictions for quite a time now, How long it will go?


That restriction was alcohol- related?


No it wasn't.


It was for something completely different, no alcohol.Honest.


If the restriction wasn't alcohol- related, then it will be a two years period from the date you received your driver license.


If the restriction would be alcohol-related, that would mean i could be forced to use a Interlock device?


I mean, if was something like a chronical drinker or so?


Well, put in that way, certainly it could lead to that. For those drivers who have records of drinking and driving, it is mandatory for them to install an ignition interlock device, and that will be indicated on your documentation.


Oh, i see, quite a measure, huh?..Fine, another question, what happens if i'm convicted for driving out of restriction?


Simple. Your license will be revoked.


Can you tell me about Veterans Mortgage Life Insurance?


Veterans Mortgage Life Insurance VMLI offers mortgage protection insurance to the families of Veterans with severe service - connected disabilities who ve adapted a home to fit their needs


How much will I pay for these benefits?


Your VMLI premium will be based on all of these factors :s     [44] Your age ,s [45] and     [46] The current balance of your mortgage loan ,s [47] and     [48] How many more mortgage payments you need to make to pay off your mortgage , [49] and   [50] The amount of VMLI coverage you need


what are the requirements I must meet to get VMLI?


You have a severe disability that we ve concluded was caused or made worse by your service?


yes


you received a Specially Adapted Housing SAH grant to buy , build , or make changes like installing ramps or widening doorways to a home so you can live more independently?


You have the title of the home?


no


You can't get VMLI


what if I get the SAH grant?


your loan guaranty agent will tell you if you qualify for VMLI


Are there things that I should consider when comparing schools and deciding which school I wish to attend?


Have you done much research into the colleges and career schools that may be on your list?


No, not yet, I have only started this process


Is there anywhere I can go to find out of there have been any previous complaints made about a school?


You have a few options: you can contact your local Better Business Bureau, your state higher education agency or you could also check with the consumer protection division of your state attorney general's office. Another way to check is to make an enquiry with the agency that licences or accredits the school to see if it meets the required standards that are expected


Is there any way for me to research schools by actually attending them in person?


Most schools organize college fairs, which gives you the opportunity to talk to representatives from lots of different colleges. One example of a college fair is organized by the National Association for College Administration for College Admission Counseling


When doing research on colleges, I would like to see if there have been any complaints made about the school. Is it easy to access this information?


Is there any homework that I should do to help me choose a school?


We always advise everyone to assess themselves. It's very important that everyone knows and understands their career goals and options and what their earning potential is. Knowing this information will help with selecting the appropriate school. The Career Search helps to match your skills and interests with potential future careers


I need ssi info


The SSI program pays benefits to disabled adults and children who have limited income and resources.


but what older people does it cover?


SSI benefits are payable to people 65 and older without disabilities who meet the financial limits.


where can I get more info in case we're denied and have to fight it?


I can give you more information to read on how to appeal a decision.


do you have a TTY number?


You can call TTY 1-800-325-0778 from 7 a.m. to 7 p.m.


can we apply online for a kid with a disability?


Social Security does not yet have an online application for Children's benefits. You can visit Apply For Disability Benefits Child Under Age 18 to apply.


what does someone need to be able to apply online?


Is the person between the ages of 18 and 65?


no


They are not eligible to file for Supplemental Security Income online.


I have received a traffic ticket and would like to know what that implies.


How do I attend my hearing?


Hearings are open to the public. If you want to know what the hearings are like, you can go to any hearing in any TVB office so you have an idea of how yours will be.


What would happen if the evidence against me is not clear?


You will be declared innocent.


I don't speak English very well and I don't understand it much either, what can I do?


You can bring an interpreter and inform the ALJ that he is there to help you.


I have hearing problems, will this be a problem during the hearing?


You must request an interpreter when you send your innocence statement and it will be assigned at no cost.


I want to postpone again the same ticket, what should I do?


At least one day before your hearing, make your request at the correct TVB office. Your request for a second must include a "good cause", which is the reason you want the hearing rescheduled. Your "good cause" is subject to approval by a TVB Administrative Law Judge.


What is the next step after all the evidence and testimonies have been given?


The ALJ will decide whether or not you are guilty. That decision will be based only on the evidence and testimony presented at the hearing and on what is established by law.


I have 15 violation points in the last year, is that too bad for me?


Yes, your license may be revoked or suspended after a hearing.


What is something I should do before student loan repayment begins?


You should have a plan that would keep you on track to pay back your loan on time and in full before repayment begins.


Should I contact my loan servicer if I am struggling to make payments?


Yes, it is a wise decision to contact your loan servicer if you are struggling to make your payments.


What is the grace period for federal student loans?


For federal student loans the grace period is after you graduate, leave school, or drop below half-time, you would have a six month grace period and sometimes 9 months for Perkins Loans.


Do I really have a grace period of six month?


Yes, you have a six-month grace period before you have to start paying back your student loans and nine months if you have a Perkins Loan.


What loan servicers are used to make payments to?


The US Depatment of Education has many loan servicers that handle the billing and other services on loans for William D. Ford Federal Direct Loan and for loans that will made under FFEL and ED purchased.


Did you set up automatic monthly debit payments for your loan from your checking or savings?


No, I have not set up automatic payments.


Do you send your payment by mail?


No, I do not send my payment by mail either.


health care


VA health care covers you for regular checkups with your primary care provider and appointments with specialists . You can access Veterans health care services like home health and geriatric care.


can I get help if I am homeless?


We offer many services that may help you including free health care. We can also help you connect with resources in your community


can you also help me with benefits?


Yes, we can help you manage your benefits


do you have a number I can call to get more help?