Of course. You can request a board appeal after an initial claim, a supplemental claim or higher level review decision.


And there is a order about the decision review options?


Yes, you need to start by adding new information to your file, so it can be processed as a supplemental claim.


And what will happen after the board make a decision?


Once they make a decision, if you still disagree with the board, you can add new relevant information that could help your case.


OK. Then I could still have more chances to appeal.


That's right, you can take your case as a supplemental claim and you can appeal to a U.S. Court for Veterans Claims.


I need help with understanding my VA benefits.


Are you currently serving on active duty in the US unifomed services?


Yes, I currently serve in the National Guard.


Great. This may make you eligible for VA benefits during your service and after retirement.


I'm worried about my ability to find employment after my service. Can I get help with finding a job?


Yes. Our VA Transition Assistance Program is designed to help you explore different career options and also teach you how to access the VA benefits you have earned.


I suffer from PTSD. Am I eligible for any mental health assistance?


Have you been diagnosed with PTSD?


Yes, I have.


Are you also dealing with sleep and/or anger problems?


No. What VA benefits am I entitled to while I serve?


You may be entitled to many different VA benefits including the GI Bill and other education benefits, both while and after you serve.


What are employment benefits for dependent family members?


Find out if you re eligible and how to apply to get career and educational counseling through VR&E as the dependent family member of a service member or Veteran with a service - connected disability .


Can I get Educational and Career Counseling services provided by VR&E (also called Chapter 36)?


You may be eligible for Educational and Career Counseling if you meet both of the requirements


How do I apply?


You can apply online right now


Are you or family using VR&E benefits and services?


No


What kind of VR&E benefits can I get?


You can get educational and vocational counseling , plus help with : Exploring your abilities and interestsMapping out a path to employment


What are dependents eligible for?


The Post-9/11 GI Bill Chapter 33 is one thing.


How do I apply for Chapter 36 services?


Log in to your eBenefits account


Can you answer a few questions about registering a vehicle, please? I plan to visit the DMV office next week.


Of course. Please bring a completed Vehicle Registration/Title Application (MV-82) or Application for Title (MV-82TON) with you.


Would you like to know what other documents instead of those two you can use to register?


No, thank you. I already have these two documents ready.


What other documents do you need, a proof of my payment of the sales tax?


Yes, we accept an FS-6 T receipt issued by DMV or a Dealer Retail Certificate of Sale MV-50 completed by a dealer located in New York State.


Where should I send all these documents?


To the NYS DMV Title ServicesDepartment of Motor Vehicles6 Empire State PlazaAlbany, NY 12228-0331.


Alright. What else should I put inside in the envelope?


The New York State title or other acceptable proof of ownership.


My dealer requested information about removing a lien. Where can he find it?


See the section "Remove or add a lienholder from a title" on our website.


By the way, do I need to include buyer and seller information with the title?


Yes. The title must have completed buyer and seller information, both the leasing company and the buyer must provide their signatures, dates of transfer, and addresses.


I understand. What else should I include?


You should also include a completed statement of transaction sale or gift of the vehicle in question.


Hello there, I have problems with substance use and need help.


Of course. The VA health care program covers services to treat substance use problems.


Do you wish to access these services?


No, it's fine. I just wanted to ask some questions first.


I served in Operation New Dawn and wanted to know what to do when suffering from substance use problems?


If you served in Operation New Dawn, call your local VA medical center, and ask to speak to the OND coordinator.


So all I have to do is to call there?


Yes, just call your local VA medical center and they will help you.


I already have a VA primary care provider, can I talk to him?


Of course. You can talk to him about your substance use. Your provider can help you get screened for substance use problems and related issues like PTSD or depression and can offer treatment and support as needed.


I have to admit, all this substance use made me a little broke. I might not be able to pay my mortgage. What if I'm at the risk of becoming homeless? What then?


Please visit our website to learn about VA programs for Veterans who are homeless and learn about our homelessness programs. Contact the National Call Center for Homeless Veterans at 877-424-3838 for help 24 hours a day, 7 days a week.


How do I go about getting a replacement Social Security Card for a foreign born US Adult citizen?


If your Social Security card is lost or stolen, you can replace it for free, you may not need to get a replacement card, however


Are you aged over 18 with a US mailing address and do you have a Social Security account?


No, this does not apply to me


Do you need information regarding the creation of a Social Security account and applying for a replacement card?


Yes please, that would be very helpful


I will refer you to our Social Security Number and Card website where you will get all the information that you need


What documents are needed if I want to get a replacement Social Security card for a foreign born US Adult citizen?


Firstly, any documentation that you provide will need to be originals or copies certified by the agency that issued them. We are unable to accept photocopies or notarized copies unfortunately. All documentation that is presented must be current and in date


Is there anything I can do if I do not have any of the specific documents that are required or cannot get a replacement within the 10 day timeframe?


We will ask for other documentation, which must be current and show your name, date of birth or age and preferable a recent photograph


What do I do if I have not established my US citizenship with your department?


We will need to see proof of your US citizenship, and only accept certain documents to prove this


I have reason to believe that I could be eligible for loan forgiveness in relation to my school, can you give me more information on this regard?


This loan forgiveness is known as borrower defense to repayment, or can be known as borrower defense for short. We have extensive information on our website about this


If my program earnings exceed those of the comparison earnings that are carried out by the ED, what happens?


In this case, even if you have filed an approved claim, you will not receive any discharge of your loan until it is associated with Corinthian Colleges, Inc. (CCI)


How does the ED calculate the amount of discharge I am due if my claim is approved?


The ED calculates the amount of discharge by comparing the earnings of those who have completed a similar or same program at a borrower's school median program earnings with the earnings of those who have completed a similar or same program at other schools median comparison earnings


Has the COVID-19 pandemic had any impact on forbearance/stopped collections on any loans that are in default and are awaiting judgment on their borrower defense application?


Yes, this comes under the Automatic Administrative Forbearance and Temporary 0% Interest as a Result of the COVID-19 National Emergency


Is there a list of common questions and answers regarding forbearance/stopped collections status on a loan?


The process involved in applying for borrower defense may place all federal student loans you have into a forbearance status. Any debt collections that may be in force on defaulted loans are stopped pending an ED review of your borrower defense application . Interest will continue to accrue on these loans, regardless of what status they are in


Have you had your application for borrower defense denied or partially approved?


Yes, I recently received a response in this regard from the ED


Well for your information, when your loan is taken out of forbearance or stopped collections status, any interest that accumulated for the length of time that you were in forbearance or stopped collections is then added to the amount you owe when you entered into either of these status'. This may result in the total amount you owe in the future being higher


I need eligibility requirements for VA home loan programs.


I can give you that information.   Learn about VA home loan eligibility requirements for a VA direct or VA - backed loan . Find out how to apply for a Certificate of Eligibility COE to show your lender that you qualify based on your service history and duty status . Keep in mind that for a VA - backed home loan , you ll also need to meet your lender s credit and income loan requirements to receive financing .


So my credit will still play into my loan approval?


Yes, Keep in mind that for a VA - backed home loan , you ll also need to meet your lender s credit and income loan requirements to receive financing .


What requirements must be met to use a COE I used before?


Have you sold the home you bought with the  prior loan and have paid that loan in full?


yes, I have sold and paid that loan in full.


You may be able to restore an entitlement you used in the past to buy another home with a VA direct or VA - backed loan


Can I apply for my COE online?


You can apply online right now


Are there other situations where I can get a COE?


You must meet at least one of the listed criteria.


what can you tell me about Social Security Credits


You must earn at least 40 Social Security credits to qualify for Social Security benefits . You earn Social Security credits when you work and pay Social Security taxes


what is the number of credits needed for retirement benefits


you were born after 1928?


not


What do I have to do to be eligible for disability benefits?


you must meet a recent work test and a duration work test


if it is legal blindness?


there is not a recent work test requirement .


Número de créditos necesarios para los beneficios de sobrevivientes


The number of credits needed for family members to be eligible for survivors benefits depends on your age when you die


Hello I need information about how to renew a CDL


It is important that you know this WARNING: Your standard CDL will not be accepted as proof of identification to board a domestic flight after October 1, 2020.


Do you plan to travel and do not have a passport?


yes that's my case


We recommend that you upgrade to an Enhanced or REAL ID when renewing. Learn about Enhanced, REAL ID, and Standard documents


can you tell me what are the renewal fees


The listed rates include the photographic documents fee and the MCTD additional fee for the Metropolitan District of Public Transportation, if necessary


What if I have a Class M or MJ motorcycle?


In that case add an additional $ 8.00 to the above rate.


What if my type of driving is intrastate, not excepted?


In that case you must provide a legible copy of your current USDOT Medical Examiner Certificate to the DMV if it is not already on file.


What requirements do I need to meet?


In addition to meeting the requirements to renew any type of driver's license, to renew your CDL, you will need to meet the federal medical certification requirements.


Hello, what about Social Security?


You must meet several actors to qualify for the benefit, at least 40 Social Security credits to qualify.


What is the process to obtain the credits?


It is important to work and pay taxes.


Can you expand that information more?


What if you are legally blind?


You only have to comply with the duration of the proof of work.


How can I qualify for the Social Security credit?


It is important that you must earn $ 5,640 to earn a maximum of four credits per year.


What is the proof of work?


their work does not have to fall within a certain period.


I will be moving out of state at the end of month, do I need to surrender by plates or can I keep them?


Will you be registering your vehicle in another state?


No I will not be registering it in another state.


My vehicle is registered in New York and I would like to know if out-of-state insurance is acceptable for this vehicle?


Unfortunately out-of-state insurance is not acceptable for a vehicle registered in NY.


So what you are telling me is that only New York insurance coverage is allowed?


Yes you must have New York insurance coverage for any type of vehicle registered in New York.


If I want to register my vehicle in another state what must I do with my NY plates?


You are required to surrender your vehicle registration and plates to the New York DMV.


I no longer life in NY but received a letter from the DMV about a lapse of insurance on my vehicle, what should I do to resolve this problem?


To solve this matter please send a copy of your out of state registration in your name along with a copy of your out of state insurance to NYS Department of Motor Vehicles Financial Security Bureau PO BOX 2725 Albany NY 12220 - 0725


I have out of state insurance on my vehicle, do I still have to obtain NY coverage as well?


Yes NYS does not accept out of state insurance coverage, you must have NY insurance coverage.


we got a complaint against our shop and want help


Would you like to know how to Protect Your Facility License, Registration or Certification?


no we want help with a complaint


Would you like to know the who and what when a complaint is filed against you?


yes


The New York State Department of Motor Vehicles regulates all repair shops, inspection stations, dealers, vehicle dismantlers and other related businesses in NYS.  They will be be involved in this matter.


Are you set to legally operate as a business?


Yes, I hope so . we took care of all of that stuff already


So it is taken care of because to legally operate you must register with DMV.


and then we get a certificate???


Yes, once your application is approved you will receive a certificate from DMV


who is the commissioner now?


Mark J. F. Schroeder


I need to get my kid his first social security card. He's born in the US.


First, you should provide Social Security the birth record of your son to prove he's born in the U.S.


just so you know...


Yes?


Social Security will contact the office that issued your son's birth record to verify it.


What if I don't have a state-issued birth record of my son?


Other documents, like his passport, can be used to prove your son's age.


Since the process can take some time, is there a way to claim my child for tax purposes until the process is completed?


Yes, you can contact the Internal Revenue Service and ask them for the form W-7A, Application for Taxpayer Identification Number for Pending U.S. Adoptions.


My kid lived outside the States for quite some time, what can I use as proof that he has never gotten a social security number?


You can use his passport or any record that shows he lived in another country. It could be school records or employment records.


Are there exceptions to the need for providing a birth certificate for U.S. born children?


Yes, but only for parents that apply for a social security number at the hospital when the baby is born.


Hi, I am not from the United States but I applying to colleges there. Will I be able to get any sort of financial aid to attend college there?


There are some circumstances in which you would be able to get some financial aid. Would you like more information about that?


Have you been living in the United States already? Do you have a green card?


No, I don't have a green card. I have only ever visited the United States. I have never lived there.


Does that matter? Can I still qualify for financial aid?


You do have to be a U.S. citizen or eligible noncitizen in order to qualify.


Am I an eligible noncitizen? Or does that mean that I won't qualify?


Have you been told that you do not qualify? You may be able to figure out how to get eligibility.


No, that's why I am asking you. I just really want to be able to go to college in the United States!


Are you experiencing homelessness? That would qualify you for financial aid.


What? No? I just want to be able to come to the United States to study. I have intellectual disabilities and I heard that they schools there are helpful with that.


You might want to consider looking into the Pell Grant, the Federal Supplemental Education Opportunity Grant, or Federal Work-Study programs.


How do I apply for Employment benefits?


You can apply online at this time.


Is the service member or Veteran in your family using VR&E benefits and services?


No, at this time.


Can I find out if dependent family member of a Veteran  can get employment benefits?


You can find out if you are eligible and how to apply for career and educational counseling through VR&E as a dependent family member of a Veteran with service-connected disability.


What particular VR&E benefits are available?


You can gt education and vocation counseling and help with figuring out your abilities and interests.


Does VR&E offer career counseling?


Yes, VR&E offer career counseling as the dependent family member of a service member.


Are there other benefits and education benefits for dependents?


Yes, in some cases you can get other education and employment benefits and services for dependents such as being a child of a Vietnam or Korean Veteran and have certain birth defects.


how do you Check your VA claim or appeal status


Find out how to check the status of a VA claim or appeal online


Can I use the tool?


Do you have one of the following accounts? A Premium My HealtheVet account , or    A Premium DS Logon account used for eBenefits and milConnect ,  or     that you can create here on VA.gov  A verified ID.me account


yes


ok you just log into one of those


Will my personal information be protected if I use this tool?


Do you plan on printing anything from this site?


no


What if I don t see a document I sent to VA as evidence?


Certain documents don't appear online


Can i use this tool to check the status of a claim


Hey, I need some help with my direct plus loan application. Can you answer some questions for me?


Of course. Direct PLUS Loan Application for Graduate/Professional StudentsWilliam D. Ford Federal Direct Loan ProgramFederal Direct PLUS Loan Request for Supplemental Information?


No, sorry.


Direct PLUS Loan Application for ParentsWilliam D. Ford Federal Direct Loan ProgramFederal Direct PLUS Loan Request for Supplemental Information?


Yes, that applies.


Then you should know that parents must be logged in using their own...


Do you have questions regarding your loan eligibility, the next steps in the processing of your loan, when the loan will be disbursed paid out, or no longer wish to receive the loan?


Yes, I do have plenty questions about that.


In that case you should contact your school's financial aid office.


Where will my information go once all of the application is filled out?


The information that you provide will be sent to the school that you select. The school you select will use the information collected to determine your eligibility for a Direct PLUS Loan and process your application.


What is a William D. Ford Federal Direct Loan Program Federal Direct PLUS Loan Request for Supplemental Information?


This is a request for supplemental information in connection with your application for a Federal Direct PLUS Loan Direct PLUS Loan through the William D. Ford Federal Direct Loan Direct Loan Program. Some schools may have a different process for obtaining the additional information needed to process your Direct PLUS Loan application.


Hi, good afternoon. Look, i'm interested on some info about GI Bill related benefits. Could you tell me what's next after application?


Well, one of the things is that you can't make changes to you application. More related information is available through our toll free numbers.


Have you been asked for documents from us?


No, i hadn't.


I doesn't matter. Moving on, then. Can you tell me what i need to apply for the benefits?


You would need the following: Social Security Number, Bank Account direct deposit information and Education and military History.


O.k, i'll get into those whenever i can. Do you offer any kind of assistance to apply?


Sure, indeed. We can provide you a trained professional called an accredited representative, so you can work with it and help you applying for education benefits.


That sound great, really. Look, what if i have more questions about these matters?


If you happen to have more questions, you can make use of our toll free numbers: 1-888-GI-BILL or 1-888-442-4551. That woudl be Monday through Friday, from 8 AM to 7 PM ET.


O.k, i'll make sure to have that at hand. In any case, what kind of preparation I would need before I apply?


First of all, you would need to find out if you're eligible for the VA benefits. Then, you'll have to gather the documents and information required to apply.


O.k. I'll have to check that out. Just to be sure. Any doubts, i can make use of the toll free number, i'm i right?


You're right. You can make use of that in any moment.


Am I eligible for VA Dependency and Indemnity Compensation as a surviving spouse?


You may be eligible for VA benefits or compensation for surviving spouses if you meet certain requirements.  You will also need to provide evidence with your claim showing that one of the descriptions is true for the veteran or service member.  That evidence may include documents like military service records, doctors' reports, and medical test results.


What are the requirements for me as a surviving spouse for VA Dependency and Indemnity Compensation?


Were you married to the veteran or service member prior to January 1, 1957?


I was not even born yet in 1957.


Did you marry the veteran or service member within 15 years of their discharge from the period of military service during which the qualifying illness or injury started or got worse?


No.  We got married while in service.


Were you married to the veteran or service member for at least a year?


Not quite a year, no.


Did you have a child with the veteran or service member?


We did not have children because of his deployments.


hi i need help about Benefits for spouses and dependents


I'm here to serve you want to know if you are eligible for VA DIC as a surviving spouse or dependent


yes. What requirements do I need to meet?


Were you married to the veteran or service member before January 1, 1957?


Yes


I would like to know if the veteran's eligibility was due to a service-related disability rated totally disabling?


they must have had this rating


what rating?


Since his release from active duty and for at least 5 years immediately before his death,o For at least 1 year before their death if they were a former prisoner of war who died after September 30, 1999Note: Totally disabling means that the veteran's injuries make it impossible for them to work.


And what do you recommend that I find out from now on?


Find out if you can get VA benefits or compensation


and what things should I record?


You must also provide evidence that one of these descriptions is true for the veteran or service member:The service member died while on active duty, on active duty for training or inactive - in-service training,  Veteran died of service-related illness or injury


What other qualifications must it meet?


Since his release from active duty and for at least 5 years immediately before his death,    For at least 1 year before your death if you were a former prisoner of war who died after September 30, 1999


Hey, I have some questions regarding the required amount of social security credits.


Of course. You must earn at least 40 Social Security credits to qualify for Social Security benefits. You earn Social Security credits when you work and pay Social Security taxes.


What about the work test? What do I need to consider during my work test?


Remember that your work does not have to fall within a certain period. The table only provides an estimate of how many work credits you need. It does not cover all situations.


I see. Do I get better benefits if I have more credits?


The number of credits does not affect the amount of benefits you receive. It only determines if you are eligible or not. You do not get extra benefits for earning more than the minimum number of credits.


And how do I earn credits?


Do you work and pay social security taxes?


No, I don't have a job.


How much would I need to earn to get a credit?


The amount of earnings it takes to earn a credit may change each year. In 2020 you earn one Social Security or Medicare credit for every $ 1,410 in covered earnings each year. You must earn $ 5,640 to get the maximum four credits for the year.


Hey, finally can talk with you. I need some information about some financial aid, but for studies abroad, Can you guide me there?


With pleasure. Federal Aid for students who are planning to study abroad partially or for the total career is available from Federal Programs, so they can pay their expenses.


That's great. I was told that  could get that help and even went to an international student's office but i don't know where else to look for more information so, where do i find more about it?


You can always resort to our toll free numbers at 1-800-4-FED-AID or 1-800-433-3243 to get help for filling your FAFSA form.


Right, i guess any helps isn't that bad. Say, how much can i hope to get in financial aid?


You can get aid that goes from $5,000 up to $20,500. That is for Direct Subsidized Loans, plus Direct Unsubsidized Loans.


The can be affected for various factors so, Are you a dependent student?


No, i'm independent.


O.k, Thinking on another thing, how can i know what to expect in requirements for a school i like?


That should be available on the school's website. You go online and check it out so you can get an idea about their plans and opportunities.


I suppose that documentation is a must in these cases, like visas, for example?


That's correct. And that is just one of the things you'll need to put i a to-do list, being others for example, medical insurance.


How do I change my out-of-state driver's license?


You must exchange your - out - state driver license from another U.S. state or territory , federal district or Canadian province within 30 days of becoming a resident of New York


I need additional information


is studying in New York State. Do you need a New York State driver's license?


not


Do you want information from Drivers from other countries?


if i want a faster service?


make a reservation online before visiting offices in New York City , Westchester , Nassau , Suffolk , Rockland , Onondaga , Monroe or Albany Counties


Does the DMV have additional resources for drivers from other countries?


yes, To live in a house , a home , an apartment , a room or other similar place in NYS for 90 days is considered " presumptive evidence " that you are a resident of New York State .


I'm here about MST


Okay, Military sexual trauma MST refers to sexual assault or repeated , threatening sexual harassment that happened while a Veteran was in the military . This can happen to both women and men .


Were you involved in any sexual act against your will during your time in the military?


no, not me


how can we talk to someone privately?


You can connect with our Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves and available 24/7. This service is private and free.


and if someone feels they may have MST, where do they start?


If you feel you may have experienced MST . We can help you access our free services that can help you recover .


can we do it by phone?


Yes you can. To connect with a Veterans Crisis Line responder anytime day or night : Call 800 - 273 - 8255 then select 1 .. We also have a confidential Veterans chat.


can we select a provider or do they make us talk to the next available person?


You can ask for a provider of a specific gender if that makes you feel more comfortable . If you don't have a VA primary care provider call your nearest VA medical center and ask to speak to the MST coordinator and they will help you.


Do you have anything I can look at about services you offer?


Yes, we have a Guide to VA Mental Health Services PDF


I need some guidance on what to do if my license is suspended. I really have to rely on it for work.


Is your registration NOT expired?


Yes, my registration hasn't expired yet.


In that case, you must surrender your plates. A driver license becomes suspended when the lapse is 91 days or more or if the time period of the lapse has not yet been determined.


But what if I'm suspended?


In that case you have a choice.


I don't want want to surrender my plates, so what other option is there?


You can pay the optional civil penalty for the entire length of the lapse.


What if the suspension of my registration takes more than 90 days?


Then you must surrender your vehicle registration and plates. The DMV will also suspend your driver license. Your driver license will be suspended for the same number of days as your registration suspension.


I see. And how long does a suspension usually last?


The registration suspension will last for the same number of days that your vehicle was registered in New York without auto liability coverage.


Hello there. I'm currently not receiving any benefits, but would like to apply for direct deposit. In the light of this I have some questions, hope you can answer them for me.


Are you currently NOT getting Social Security or SSI benefits but are planning to apply?


Yes, that's the case.


Then you should tell the Social Security representative when you apply for benefits that you want to sign up for Direct Deposit.


I see. And what if I already have an account?


If you already have an account, you should have your checkbook or a copy of your bank statement with you.


Will do. So, I have read about the Direct Express card. How can I get one of these?


It's quick and easy to sign up for the card. Call the toll - free Direct Express hotline at 1 - 800 - 333 - 1795. Social Security can help you sign up.


I see. And what exactly can this card do for me?


The Direct Express card is a debit card you can use to access your benefits. And you don't need a bank account, we deposit your federal benefit payment directly into your card account.


Sounds great. So do I need to contact my bank for direct deposit or is there another viable option?


You can consider the Direct Express debit card as another viable option, for example.


I need to know about VA benefits for service members.


Are you active duty?


Yes


you may be eligible for VA benefits both during service and after separation or retirement


When will I find out about these benefits?


You 'll also learn about these benefits in your required Transition Assistance Program TAP briefing .


Are there benefits I can use during and after service?


GI Bill and other education benefitsFind out if you qualify for VA education benefits to help pay for school or training .


How do I get mental health help?


Call or walk in to any VA medical center anytime , day or night . Find your nearest VA health facility Call or walk in to any Vet Center during clinic hours .


I need the number for those with hearing loss.


call TTY : 1 - 800 - 877 - 8339 .


Will treatment help my PTSD after I return from deployment?


Yes, treatment for PTSD is helpful even after 40 years of being home or when you first return from deployment; it is never too late to get help.


Do you know how to talk to someone if you are a Veteran in crisis?


yes, someone told me who to contact.


Are you a Veteran in crisis or have concerns about another Veteran.


yes, I am a Veteran in crisis.


You can connect with out caring and qualified Veteran Crisis Line responders for secure help 24/7 and a lot of the responders are Veterans themselves.


Is your National Center for PTSD knowledgable?


Yes, our National Center for PTSD is a reknowned world leader in PTSD research, education, and treatment.


Do you offer other forms of treatment and support?


We offer other PTSD specialists that provide regular outpatient care to Veterans with PTSD in all VA medical centers.


I don't live by a VA medical center or clinic, what will happen?


The good news is that our mental health providers can counsel you over the phone which we call telemental health care.


I would like to know what criteria are used to calculate how much aid a student will receive.


The colleges or career schools you list on your Free Application for Federal Student Aid form will use several pieces of information to calculate your aid.


What is need-based aid?


The following formula is used:Cost of Attendance COA Expected Family Contribution EFC = Financial Need


Can you give me an example?


For example, if your Cost of Attendance is $ 16,000 and you have been awarded a total of $ 4,000 in need-based aid and private scholarships, you can get up to $ 12,000 in non-need-based aid.


What exactly is COA?


Your COA is the amount it will cost you to go to school or your total cost for the school year for instance, for the fall semester plus the spring semester.


Will you be attending at least half-time?


Yes.


In that case, your COA is the estimate of tuition and fees; the cost of room and board, books, supplies, transportation, loan fees, and miscellaneous expenses including a reasonable amount for the documented cost of a personal computer and other possible expenses.


Who calculates need-based aid, the government?


Your college or career school first determines whether you have financial need.


For what reasons does Social Security provide people with benefits?


Do you have a wife and children?


I do.


Social Security can provide you, your spouse, and other eligible members of your family with benefits when you retire and on other occasions.


I am preparing for retirement.  Can you tell me what I would need to know beforehand?


I can, but are you in any way disabled?


I am not.  I am simply preparing to retire from the workforce.


Ok, if you are not disabled and are not retiring right now, we do not need to do any processing at this moment.


Are there any tools that I could use to prepare for coming out of the workforce?


You can use our planners to help you to better understand your Social Security protection as you plan for your financial future.  Then you can choose a benefit calculator to get estimates of benefits you and your family may be eligible for.


What happens to those who survive me if I am dependent on Social Security as my income?


You can use our Survivors Planner to learn how your family members will be protected in the event of your passing.


I need help understanding how financial aid works.


Are you planning to attend college or a career school?


No, my son is.


Who can assist me with planning for my son's college expenses?


Your son's school counselors will be able to help you with this. Additionally, the college financial aid office can help your son find state, college, and non-profit grants and scholarships to apply for.


That's great. What if my son gets accepted to more than one college?


If your son is accepted by multiple colleges, it's very important to compare the costs and aid offers of each, so that he can accept aid from the school that is best for him.


How will my son receive the aid?


His financial aid office will apply the aid to the amount he owes. The remaining balance can then be used for other college costs.


What is an aid offer?


An aid offer will explain the types and amounts of aid each college is offering your son. It will also include expected costs for the year.


I need help with replacement card for a noncitizen adult.


You can replace your Social Security card for free if it is lost or stolen; but you may also not need to replace your Social Security card.


Do you not have permission to work but need a Social Security number for other purposes?


No I do not need the Social Security number for other purposes.


Do I need to have by Form I-20 with employment page completed and signed?


Yes you need to have your Form I-20 with employment page completed and signed by your designated school official.


What if I need a number to meet my state or local requirements?


You will need to bring us a letter from the government agency and it must be on letterhead stationery but not on form letters or cannot be photocopied.


What do I need to do if I am an F-1 or M-1 student?


You must show us your I-20 Certificate of Eligibility for Nonimmigrant Student Status.


What happens if I am a J-1 student, student intern or international visitor?


You must provide a letter from your sponsor and the letter must be on letterhead with an original signature that authorizes your employment.


Hi there, I need to file a Supplemental Claim with new evidence.


Ok. You must add evidence VA didn't have before that s relevant to your case.


Do you need to file a Supplemental Claim?


Yes, I do.


ok. You can file a Supplemental Claim within 1 year of a decision if you have new evidence, unless one of these rare situations applies to you.


How long do I have to file a Supplemental Claim?


You have 1 year from the date on your decision to file a Supplemental Claim.


What happens next? Does VA schedule exams for me?


Maybe. If VA schedules exams for you, be sure not to miss them.


Can I file a supplemental claim if I have a fiduciary claim?


No, if you have a Fiduciary claim you can't file a Supplemental Claim.


Where can I get more information about Loan guaranty?


You can also ask a regional benefit office for a copy of this form to fill out. Or you can call the VA toll - free hotline at 800 - 827 - 1000, Monday through Friday, 8:00 a.m. - 9:00 p.m. ET


What requirements do I need to get an increase?


if your spouse or ex - spouse dies , you may become eligible for a higher Social Security benefit .


Excuse me for being so personal, does this apply to you?


Yes


My condolences. you may become eligible for a higher Social Security benefit


Does it change at anytime?


It 's not unusual for a benefit recipient 's circumstances to change after they apply or became eligible for benefits


If my spouse dies, how does that work?


if your spouse or ex - spouse dies ,you may become eligible for a higher Social Security benefit


What if you are of age will i get them?


yes youwill


Is there a list of the events I need to report?


For a complete list ,  please select the publication below that applies to the type of benefits you receive  NOTE :Failure to report a change may result in an overpayment


what if I served in army?


If you served in the U.S. military ,you may be eligible for benefits through the Veterans Administration


I need to change my license from Class D to Class E.


Have you completed the necessary requirements?


No, I haven't done it yet.


Do you know what identification you need to bring to the DMV?


Yes, I know which one.


Find your proofs of identity to bring to an office.


What should I do if I want a Standard that is not for federal purposes?


You need to bring your current NY State license as proof of identity.


I plan to drive a taxi, what should I do?


You need  to contact the Taxi and Limousine Commission.


My licence was issued on January 25, 2017, What kind of document will I have?


You will have a Standard document.


Hi! I need to get my benefits sent to my bank account and I don't know how.


You want to set up your benefit payments as a direct deposit, is that correct? Do you already receive benefit payments?


No, I just got approved and this will be my first time getting a benefit payment.


I can see that I can set it up to go to my bank but I don't know where on the site to go to for that. Can you help me?


You need to go to where it says "Sign In / Create your account." Since you have never done this before, you would need to create a new account.


Ok, it says I need a bank account number but I don't actually have a bank account yet. What do I do?


Well since it is after March 1, 2013, you are required to get your payment with direct deposit. You do need a bank account in order to receive your payments.


I know but I don't know what to do. How do I get a bank account?


So you do not know how to sign up for a bank account?


I have never gotten a benefit payment before and I do not have a bank account and I don't know what to do.


Do you need someone to walk you through setting up an account? The Treasury's Go Direct website can help you. They also have a phone number: 1-800-333-1795.


I don't really want to set up a bank account now that I think about it. Is there anything else I can do?


Am I able to mail my disability benefits documents?


Yes, you are able to mail those documents to us, do you have your social security number?


Yes, I know my social security number.


Great, you can mail your documents if you include your social security number on a separate sheet of paper and as long as you don't write anything on the original documentation.


Are there other ways, besides online, I can apply for disability benefits?


Yes, you can apply by calling us at 1-800-772-1213 from 7am to 7pm Monday through Friday.


Should I still apply for benefits even if I don't have all the correct paperwork?


Yes, you should still apply, we can always help you get the correct documentation that you need.


Will the application process go quicker if I have my information on hand?


Yes, the process will be quicker and smoother if you have your information ready to go.


What kind of information do I need to have on hand?


You would need to have your personal info such as date of birth and social security number.


What happens after I apply for my disability benefits?


After we receive your application we will confirm with either by email or mail that it was received.


Hello, I have some questions and I hope you have answers for me.


Would you like to know more about the course?


No, I already know a lot about the course.


Would you like to know more about point reduction?


No, I have read about this too.


Would you like to know more about insurance reduction then?


Yes! That sounds good.


Have you completed the PIRP course?


Yes, I have completed it.


By the way, do youthful drivers in the assigned risk pool get an insurance premium discount?


Yes. Any insured driver who is the principal operator and completes a Point & Insurance Reduction Program course will receive the reduction.


Great. Where can I find more information on where to attend a course?


Simply consult your local telephone book under "Driving Instruction" or equivalent sections. You may also contact one of the program sponsors presented in the DMV publication, "List of Course Sponsors" (C-31), available at any state or county motor vehicle office and by request from DMV Call Center. The information is also available on the department website : dmv.ny.gov.


Can you tell me about Social Security disability benefits?


Sure. You can learn more about Disability Benefits with us. These benefits are paid to people who can't work due to any medical condition that lasts for at least a year or can result in death.


Are you receiving Social Security disability benefits?


Currently no, I'm not receiving disability benefits.


Is it better to apply for the benefits online?


It offers certain advantages, like to start your disability claim immediately.


How can Iknow if I qualify for the benefits and what kind of help can I get?


you can use our Disability Planner.


Do you need to do the application in a language other than English?


Can I do that? yes please, tell me more.


When using the online application you'll get the option to schedule an appointment to apply for benefits in your preferred language. Take into consideration that the online application is only available in English.


Can I apply for the benefits if my previous application was denied?


Only if it's been at least 60 days since your previous application was denied.


Hi there. I have some questions related to the payment of the driver responsibility.


Alright, no problem. but first., do you have any doubt regarding to what is the driver responsibility assessment?


No, no. I have it pretty clear. Thanks.


Then you know under which conditions you have to pay for this right?


About that, I think I don't have it pretty clear as I though.


You know how much you need to pay?


Yes, I know that the amount depend of which kind of violation a person has committed.


That's right. Also depends of the total number of points on the driving record.


Since when this is necessary? because I remember a time this wasn't there.


This is effective since november 18, 2004.


If have the chance, I can pay the whole debt?


Yes, you can do it if you want to, you would have to pay $350 too, as additional assessments.


There can be any troubles if I don't pay in time?


If you don't pay by the payment date on your statement, then the dmv will suspend your driver license, learner permit or your driving privileges.


I need more information on VA health care


We can definitely help you with managing your health and VA benefits. Can I answer any questions for you?


We can also give you information on additional VA benefits and services if you want.


Yes, I would like as much information as I can get about it. I need all the help I can get!


What benefits would you like to learn about first? Do you need information about disability compensation?


I think the first thing I want to know about is if I can get my VA medical records.


You can set up your VA medical records, also called "VA Blue Button," online and be able to download your own reports and be able to share them with your VA and non-VA doctors.


Can I even see my test results?


Yes! You can view them, download, or print them.


OK, and with my VA health care, what kind of doctors are covered? Can I get checkups?


You can get checkups with a primary care provider, and also see specialists if you need further health care.


This all sounds good. I am glad that I applied for it. What do I do next?


You are doing the best next thing, asking questions to know what your coverage includes!


Afternoon. I'm reaching out because I received a Traffic Ticket from the Traffic Violations Bureau and I don't know what to do.


I mean I'm pretty sure the decision was incorrect, so I believe I can appeal that..


My violation points from a 18 month period does not add up 11. What's the consequence if they add up 11 or more?.


In that case your license may be revoked or suspended following a hearing.


Yes that's what they did. But I was also issued a ticket before that, but I don't know what to do with that.


Follow the instructions on the ticket for the plea you wish to make , and act promptly.


Just to be sure, you didn't answer your ticket in the time allowed, is thast correct?


Yes, I didn't answer the ticket is that bad?.


Yes, that's basically why you got your license suspended. You were found guilty of the charge of "failure to respond a default conviction" so that's why your license now is suspended. It has nothing to do with your violation points adding up 11 or more (since it's not your case, because they add up less)


So can I get another date for my hearing? I mean, I know I can't postpone it now, but I'd like some sort of appeal to explain or get a chance to another hearing.


The appropriate TVB must receive your request by mail at least 10 days before the date of the scheduled hearings (your hearing happened already) but you can request another hearing in person at that office.


I'm ready to pick a school so can you tell me what I should consider when deciding


Are you researching schools?


yes I am


You can consider such things as cost, location and accreditation when you are trying to decide where to go.


what is accreditation about?


An accredited school meets certain standards set by an independent agency. It helps ensure the training or education you get meets employer standards in a specific field.


how can I learn more about schools?


You can attend college fairs.  It will give you the chance to look at different schools by talking to representatives.


are the SATs a must?


For most undergraduate programs you will have to take either the SAT or the ACT test.


anything else I should do to help choose a school?


We have some useful statistics you can look at to help you evaluate schools.


I would like information on whether I can qualify for Supplemental Security Income.


The Supplemental Security Income SSI program pays benefits to disabled adults and children who have limited income and resources.


And what by what age criteria will I be judged?


Are you between the ages of 18 and 65?


Yes I am.


Have you ever been married?


No I've never married.


Are you visually impaired?


Are you a U.S. citizen residing in one of the fifty states, District of Columbia, or the Northern Mariana Islands?


No I'm not.


In your case, you are not eligible to file for Supplemental Security Income SSI online.


Good evening. I would like to know if VA covers my glasses.


Of course. We'll cover the cost of your eyeglasses if you meet at least one of the requirements.


What are those requirements?


Do you have a compensable service-connected disability a disability linked to your military service for which you're receiving VA disability payments?


Yes, I do.


In that case we'll cover the cost of your eyeglasses.


Sounds great. And what kind of issues would qualify me for that? I'm asking for my brother.


To qualify, you must have vision problems caused by an illness or the treatment of an illness for which you're receiving VA care, like a stroke, for example.


Ah. Where can I find more information about that?


Simply contact the prosthetic representative at your nearest VA medical center or clinic or find a VA health facility near you.


One more question, do you cover the full cost of my glasses?


Yes, we'll cover the cost of your eyeglasses.


Hey there. I would like to know information about the information I need to give in a student aid form.


Sure, no problem. You need to know about who counts as yours parents for your fafsa form.


Are you a dependent student?


Yes, I think that I count as a dependent student.


OK, no problem. A legal parent is your biological or adoptive parent, or your legal parent as determined by the state.


I will have to provide all the information about my parents on my form?


Yes, the most information will help you to create a profile of you.


What if I have a stepparent?


There is no problem. Is your stepparent married with your legal parent?


No they are not still married.


How do I do if my parents are separated?


In this case, yo need to consider if your married parents are separated if they are considered legally separated by a state or if they have chosen to live separated lives.


How can I get spouse SS benefits?


you may be able to get spouse retirement benefits if you are at least 62 years old and your spouse is receiving benefits.


Are you divorced?


no


I have noted that this is N/A to you


I am not divorced what else do I need to know?


read " If You Are Divorced


How much will I receive at full retirement?


your benefits may be affected by the retirement earnings test


Will this decrease my spouses retirement benefit?


This will not decrease your spouses retirement benefits


HoWhat happens if I begin receiving benefits before full retirement age?


If your receive benefits begore full retiremtn age the amount will be reduced based on the percentage of nu mber of months up to your full retirement age


What if I don't live in the U.S. how do I apply?


You can contact the nearest U.S. Social Security office , U.S. Embassy or consulate if you do not live in the U.S. or territorie of


I have a teacher loan forgiveness question on how much can be forgiven


If you qualify you may be be eligible for forgiveness of up to $17,500 on your Direct Subsidized and Unsubsidized Loans and your Subsidized and Unsubsidized Federal Stafford Loans.


Have you taught full-time for five complete and consecutive academic years in a low-income school or educational service agency?


no, but almost there so just need information


what else do I need to be eligible for the $17,500 forgiveness?


Are you a highly qualified full-time mathematics or science teachers who taught students at the secondary level?


no I teach English


Are you a highly qualified special education teacher at either the elementary or secondary level whose primary responsibility was to provide special education to children with disabilities?


no just an English teacher


You don't qualify for the full $17,500 loan forgiveness.


If the school I was teaching at was considered low-income for a short time but then it wasn't anymore how will my years be counted?


Your subsequent years of teaching at the school or educational service agency will still be counted toward the required five complete and consecutive academic years of teaching


Hi, if I have a disability can I qualify for a federal loan discharge?


Sure, in the event of a TPD discharge for total and permanent disability it frees you from having to pay a loan from the Federal Direct Loan Direct Loan Program.


But qualifying for a TPD download is primary.


Can you inform me of the requirements to qualify for a TPD download please?


Above all, it is important to complete and send a TPD download request, in addition to justifying the disability.


Can you explain more what was mentioned above?


This plan frees you from having to pay a loan from the William D. Ford Federal Direct Loan Direct Loan Program, a loan from the FFEL Federal Loan Program.


Pero es importante que primero califiques para la descarga de TPD.


Please can you tell me how I qualify for that plan?


First of all you have to make a TPD download request.


How do I carry out such a process?


In addition, a representative can submit a request on my behalf to facilitate the process.


I wonder if any family member can complete the whole process?


Sure, you can do the whole process.


Can you tell me what steps are followed after submitting a registration application for TPD?


Of course, after receiving the request you will be given the respective instructions.


Perfect I will make the request.


Can you give me some guidance on how to obtain a title without a registration?


Of course. This is known as a title only transaction. Fill out a Vehicle Registration/Title Application (MV-82) or Application for Title (MV-82TON), available at any motor vehicle office. It is also available by request from a DMV Call Center or from the DMV Internet Office.


Are you only applying for a title certificate?


Yes, I just want the title.


Then you must pay the sales tax at a motor vehicle office, just bring your proof of ownership and proof of purchase price. The most commonly accepted proof of purchase price is an statement of transaction, sale or gift of motor vehicle, trailer, all-terrain vehicle, vessel boat, or Snowmobile at NY State department of tax and finance DTF-802, available at any motor vehicle office or by from the DMV internet office.


That sounds great. So what do I need to register?


You need to obtain a certified photocopy of the title, or written verification from the other state's motor vehicle title authority that you are the owner, and a letter from the lienholder authorizing you to register the car in New York.


Will my lien also be printed on the certificate?


Yes, a lien recorded on an out-of-state title will automatically be printed on a New York title certificate unless your New York title application includes proof that the loan has been paid in full.


What if I want to mail the application to you?


Then please allow added time for postal delivery to the DMV.


Got that. And what should I consider as a new owner?


You will need proof of the purchase price for sales tax purposes -- have the seller fill out the appropriate NYS vehicle sales tax form, most often the "Affidavit of Sale/Statement of Transaction" DTF-802 available at any motor vehicle office, by request from a DMV Call Center or from the DMV Internet Office.


Where will I go for VA health care?


Did you sign up for VA health care?


Yes, I have signed up for VA health care.


That is great because you will be part of the country's largest integrated health care system with more than 1,200 locations serving over 9 million Veterans each year.


What do I need to do if I am moving outside the U.S.?


You would need to sign up for Foreign Medical Program and we will pay for certain needed health care services received in foreign countries for your service-connected disability.


What if I need specialized treatment and services?


We would refer you to other locations and we will use our electronic medical record system to coordinate your care no matter where it is at.


How can I get more information?


You can call your local VA medical center enrollment coordinator.


What happens when I am not near any VA medical center?


We definitely would pay for emergency care in a non-VA setting; but you should call your nearest VA medical center as soon as possible and ask to talk to a patient transfer or patient administration representative.


Hello, I came here to find out what happens after I sent my application to you.


Then you came to the right place. Here you can find out what happens after you apply for a pre-need eligibility determination.


Would you like more details about this?


Yes, please.


Then you can call 877-222-8387 for more information. We're here Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.


I see. What do I need to do if I want to apply by mail?


You need to fill out an application for pre-need determination of eligibility for burial in a VA national cemetery VA Form 40-10007.


And what if I want to be buried in a state cemetery?


In that case you need to contact that specific cemetery ahead of time to find out about their pre-need program. Some state Veterans cemeteries require that you live in that state or have other rules around eligibility. You can apply for a pre-need determination of eligibility from VA and also from a state or tribal Veterans cemetery.


That's great to know. And how do you decide if you accept me or not?


We base our decision of whether or not you qualify for burial in a VA national cemetery on your service history or the service history of the Veteran or service member who's sponsoring your application for burial as a spouse, surviving spouse, or unmarried adult child.


My physical state doesn't let me sign a form, can someone else sign it for me?


Yes, if you are mentally unable to make decisions for yourself, sometimes this is called mentally incompetent, or physically unable to sign the form, a spouse, parent, or court-appointed representative may sign the form.


Alright. But I will get my spot at the graveyard, as soon as I qualify, right?


Getting a pre-need determination of eligibility doesn't guarantee you'll be buried in a specific VA national cemetery. We don't take reservations at any VA national cemetery.


Hello, what are the low payments for federal loans?


Hay una tabla donde se relaciona el tipo de prestamo con los tipos de pagos basado en ingresos.


Puedes considerar un prestamo mediante el   programa FFEL o un préstamo federal Perkins.


En que cosiste este tipo de plan?


Tiene como objetivo el reembolsar el Préstamo de Consolidación Directa bajo el Plan REPAYE, PAYE e ICR.


En que consiste AGI?


It is important to note if you have filed a federal tax return in the past two years.


What is the federal tax return?


You have to report your current income.


Does the information in both scenarios have to match?


It is important to report adjusted gross income or alternative income documentation.


Do I need to know all the options to be able to cancel my aid loan?


Sure, an income-based plan is not recommended.


What does this plan consist of?


Contact your administrator to advise you on all the most feasible payment mechanisms for you.


Is it possible to lower or suspend my student loan payments?


We can help you with that so you can stay successful at repayment of your federal student loans.


What about during the COVID-19 pandemic?


All federal student loan borrowers are being placed into an administrative forbearance so no loan payments are due until after September 30, 2020.


What happens if I can't make repayments because a drop of income?


You are able to get recertified early so you new lower income will be in affect earlier.


Am I able to change my info for my income-driven repayment plan?


Do you have an increase in family size or a decrease in your income?


No, I have not had a an increase in family size or decrease in income.


What happens after I apply for an income-driven repayment plan?


You will get notified by your federal loan servicer about your eligibility and if you qualify and what the payment  will be.


Do you know what information is needed for the parents' section of the FAFSA form?


Do you mean questions that ask for each parent?


yes


Just the basic information about your parent's identity, like their name, date of birth, and social security number; their living situation, marital status, state of residence, household size, and financial circumstances.


How should I respond if they are separated?


That would depend on if your parents live together or not. If your parents are married but are considered legally separated by a state, or if they legally married but have chosen to live separate lives then they are considered separate, as if they weren't married.


What if my parents don't want to provide the required information for the FAFSA form, can I submit it without that info?


You could, but take into consideration that you would not receive an EFC and some state-school-based aid programs look at the EFC to determine your eligibility for their funds, if you don't have an EFC then you won't be eligible for those aid programs.


And what if my parents live in one of the Freely Associated States?


Ask them to enter the Amount of Wages Earned from their Freely Associated States tax form in the field where the FAFSA form asks for adjusted gross income.


Another doubt I have is, what if my parents do not have a social security number?


Then just enter all zeroes on the field the FAFSA form asks for that information.


can you give me information on Get your VA medical records online


Our online tools can help you view , organize , and share your VA medical records and personal health information . Find out if you re eligible and how to sign in to start using these tools .


what is va blue button


what are the requirements for that benefit am i eligible?


Enrolled in VA health care


not


I am sorry you do not meet the requirements for this benefit


What is VA Blue Button, and how can it help me manage my health care?


VA Blue Button is a feature of the health management portal within My HealtheVet . It lets you view , print , save , download , and share information from your VA medical record and personal health record . With this tool


If I want to add information to my personal health record?


click on Track Health in the blue navigation menu at the top of the page . You ll go to a new page where you can choose to record information like your vital signs , health history , goals , and food and exercise efforts


If I change my mind and want to share my health information, what should I do?


complete and submit VA Form 10 - 10163 Request for and Permission to Participate in Sharing Protected Health Information


I want to suspend my student loan payments, due to the current crisis. Can you help me with that?


Of course. We'll help you stay on the path to successful repayment of your federal student loan.


Even if I just started to repay my loan?


Yes. Whether you are just beginning to repay your student loan s or have been in repayment for a while, sometimes you might have trouble affording your payment amount. Fortunately, there are solutions.


I see. What if I don't recertify on time?


In that case you'll be removed from the income-driven repayment plan and your monthly amount due will very likely increase.


What should I do if I get less income due to the current crisis?


You can apply to have your current IDR plan recalculated. You don't have to wait until your annual recertification is due.


That's reassuring. And why should I apply for an income-driven repayment plan?


An income-driven repayment (IDR) plan can make your payments more affordable because they are based on your income. Under an IDR plan, payments may be as low as $0 per month. You can estimate your monthly payments using the Loan Simulator.


Can I change my income-driven repayment plan?


Have you had an increase in family size or a decrease in income?


No, none of that.


Hello there. I need to know what happens if I miss the annual deadline to recertify my income.


Of course. It's important for you to recertify your income and family size by the specified annual deadline.


Did you NOT recertify your income by the deadline?


No. I mean yes, but my case is a little specific.


Did you NOT recertify your income by the deadline and are you under the REPAYE plan?


Yes. That's the issue.


Then you'll be removed from the REPAYE Plan and placed on an alternative repayment plan.


What changes if I get an alternative repayment plan?


Under this alternative repayment plan, your required monthly payment is not based on your income.


That's good to know. So what types of student loans can I repay under an income-driven repayment plan?


The chart on our website shows the types of federal student loans that you can repay under each of the income-driven repayment plans.


Did you consolidate a FFEL Program Loan or Federal Perkins Loan into a Direct Consolidation Loan?


No, I didn't.


Hello there. Is there is any help you can give me about the process  for a burial in a VA cemetery?


No problem. You need to know what will happens next after you apply for a pre-need eligibility determination.


Do you have enough information on this?


Not really. I would like to know some more.


It's there any way to get in contact with you through phone?


Of course. You can call to the 877-222-8387, from monday to friday, 8:00 a.m. to 8:00 p.m. ET.


O.K.. That's cool. Which forms do I need on this process?


To make an appointment of individual as claimant's representative VA form 21-22a. Which you have to download.


I think I don't have all the documents, I still can apply for this benefit?


You can still apply, and we'll help you by finding the supporting the documents we need. Keep in mind that the more information you can give us when you apply, the faster we can review your application and give you a decision.


That's great. And if you need even more information?


If we need even more information we'll contact you, so you can provide us any additional information.


how do i get a VA medical record online


Our online tools can help you view, organize, and share your VA medical records and personal health information. Find out if you are eligible and how to sign up to start using these tools.


you want to get the VA Blue Button?


yes


which are the requirements?


Enrolled in VA health care


Registered as a patient in a VA health facility


not


I'm sorry it doesn't meet all the requirements


and how can i be eligible?


You can use all the features of this tool if you meet all the requirements


I need to know More about VA Blue Button


You can get answers to frequently asked questions about the VA Blue Button and related tools within My HealtheVet. Read the Frequently Asked Questions about the Blue VA Button Read the Frequently Asked Questions about the VA Health Summary Read the VA Questions and Medical Reports


How do i get to my medical records?


Go to the Welcome page panel and click on Health Logs. You will go to a new page.


Would there be any problem if I can't provide the parent information on the FAFSA form?


Are there any special circumstances that impede you from getting that information?


Not really.


Just curious on what to do or what to recommend others to do in case I'm confused with some of the questions and circumstances. Like, what to do if the parent doesn't live in the U.S?


Ok, well, in case your parents live abroad you can select "Foreign Country" from the dropdown box for the question that asks about the parent's state of legal residence.


Going back to my question about what to do if I can't get the parent information, What would you recommend on this?


When you fill the FAFSA form online or in the app, there is an option to indicate that you have special circumstances that make you unable to get your parent information. If you use this option you'll be able to submit the FAFSA form without the parent information.


So that option is available both on the myStudentAid app and on the website?


Yes, that's correct. Whether you fill your form online or through the app you'll get asked if you are able to provide information about your parents.


Would that create any disadvantage? to submit the form without the parent information?


Yes, if you do it like that your FAFSA form will be submitted but it won't be fully processed and you won't receive an Expected Family Contribution (EFC). In this case, you should contact the financial aid office at the college or career school you plan to attend.


I need help with the fafsa parent part


I can help you with who has to provide parent information on the FAFSA form, and learn what to do if you aren’t in contact with your parents


what if I live away from my parents?


You will still have to answer the questions about your parents if you are considered a dependent student.


do I answer them if I am not a dependent?


Have you figured out that you are not a dependent for federal student aid purposes?


no, but I don't think I am a dependent


what can I look at to figure out if I'm dependent or independent?


There is a worksheet to help students determine their dependency status when filling out the FAFSA form


how do I answer the veteran question if I will be one soon but not yet?


You answer Yes if you are not a veteran now but will be one by June 30 , 2021


Hey, I need to know if VA will pay for my glasses.


Of course. We'll cover the cost of your eyeglasses if you meet at least one of the requirements.


Where can I find more information about all this?


You could contact the prosthetic representative at your nearest VA medical center or clinic or find a VA health facility near you.


Will do. What are those requirements you mentioned earlier?


Do you have a compensable service-connected disability, a disability linked to your military service for which you're receiving VA disability payments?


No, I don't.


Are you a former prisoner of war?


No. Why would I? I've never been part of an actual war.


Were you awarded a Purple Heart?


No. I wouldn't say no if you want to send me one though.


Do you currently receive benefits under Title 38 United States Code U.S.C.?


Yes, I do. That applies.


In that case we'll cover the cost of your eyeglasses.


I need some information about where to go for VA healthcare.


There are several places where you may go to receive care, including a VA outpatient clinic and mobile Vet centers.


Do you live near a VA medical center?


No, I don't think so.


What do the VA medical centers offer?


VA medical centers offer a wide range of services to cover your healthcare needs.


What if I have to use VA centers at different locations? Will they have my medical records on file?


Yes. With our electronic medical record system, your medical records will be available no matter what location you use.


I was thinking about moving to France with my wife. Do you have any programs for those who live internationally?


Yes. You can sign up for our Foreign Medical Program. This program will pay for certain needed health care services received in a foreign country.


Can I receive health care at an urgent care clinic?


Yes, but you will need to be signed up with our VA health care program and have received care with us within the last 2 years.


Hello I need information about How do I get a degree if I don't want to register?


This is known as a title-only transaction. Complete a Vehicle Registration / Title Application PDF MV-82 or Title Title PDF Application MV-82TON, available at any motor vehicle office. It is also available upon request at a DMV Call Center or DMV Internet Office.


want to request only a certificate of title?


Yes


You must pay sales tax at a motor vehicle office. Bring your proof of ownership and proof of purchase price. The most commonly accepted proof of purchase price is a Statement of Transaction: Sale or Gift of a Motor Vehicle, Trailer, ATV, ATV, Boat or Snowmobile PDF at the State Department of Taxation and Finance. New York DTF-802, available at any motor vehicle office or at the DMV Internet Office.


What if my purchase does not qualify for a certificate of title?


In that case proof of ownership is a transferable record signed by you.


What should I do with the plates if I do not transfer them to another vehicle?


turn them in at a DMV office as soon as possible.


What vehicles must be titled?


New York State issues a Certificate of Title MV-999 for:   most motor vehicles from model year 1973 or later;    motor boats, 1987 or later model, measuring 14 feet or more


What evidence should I give When requesting an original certificate of title?


When you request an original certificate of title, you must provide a signed proof of ownership, proof of sales tax payment, and proof of identity.


and what vouchers should i send?


send proof of examples of your current address: a photocopy of your current record, driver's license, or utility bill. A new certificate of title that does not indicate the lien will be processed and mailed immediately.


Do I qualify for a discharge of my federal student loan?


You can qualify if you are totally or permanently disabled.


Are you totally and permanently disabled?


Yes I am.


To qualify you must complete and submit a TPD discharge application, along with various documentation.


What if I submit VA documentation?


We will notify you that your obligation has been discharged based on VA documentation.


Through the document, who does the term "we", "our", and "us" refer to?


The US Department of Education.


What other documents will I need?


You will need documents that show that you meet our requirements for being considered totally and permanently disabled.


Can I qualify for a TPD discharge by having a doctor certify that I am disabled on an application?


Is your disability expected to result in death?


Sadly, yes.


I am terribly sorry to hear that. You can have your doctor certify on the TPD discharge application that you are unable to engage in any substantial gainful activity due to a physical or mental impairment.


Does a TPD discharge mean that I won't have to repay my loan back?


Yes. You will not have to pay your loan back.


what can we get forgiven on a teacher loan?


The maximum forgiveness amount is either $17,500 or $5,000, depending on the subject area taught.


Do you have eligible loans under both the Direct Loan Program and the FFEL Program?


yes I do


$17,500 or $5,000 is a combined maximum forgiveness amount for both programs


Is it that easy or are there more steps to be eligible for the maximum forgiveness?


Were you a highly qualified full-time mathematics or science teacher who taught students at the secondary school level?


No I wasn't


Were you a highly qualified special education teacher whose primary responsibility was to provide special education to children with disabilities?


No I didn't work with special ed students


You are not eligible for the combined maximum forgiveness amount


what loan forgiveness can I get for a Federal Consolidation Loan?


You may be eligible for forgiveness of the outstanding portion of the consolidation loan that repaid an eligible Direct Subsidized Loan, Direct Unsubsidized Loan, Subsidized Federal Stafford Loan, or Unsubsidized Federal Stafford Loan.


How much will I receive applying for benefits as a spouse?


Will you be appying for your own benefits also?


yes


If you qualify and apply for your own retirement benefits and for benefits as a spouse , we always pay your own benefits first .


I am hard of hearing is there a special number I can call?


You can call us at [52] you can call us at TTY 1 - 800 - 325 - 0778  and apply if you are deaf or hard of hearing


How can I apply online?


Online - Use our Social Security Retirement / Medicare Benefit Application to apply for retirement , spouse 's , divorced spouse 's or Medicare benefits


How much will I reeive if my spouse is full retirement age and how do they apply online?


they also can apply online by using the retirement application .


What steps do I take if some members of my family might qualify for benefits?


go to " How You Apply For Retirement Benefits Or Medicare


I have health care through the VA and I would like more information about it.


What kind of information are you looking for? We can provide information on how to get health services, what those services cost, and more.


I can also give you information on additional services that the VA offers, if that is what you are looking for?


No, I don't want to learn about other services today. I want to know about the health care.


Well, I recently became homeless and I don't know if I can afford health care now. I don't know what to do!


We may be able to help you to get free health care and possibly free limited dental care. We can also help you connect with local resources like shelters.


Does the health care only cover checkups or could I see a specialist if I need it?


VA health care also covers specialist appointments.


How do I find out more about what it covers?


I can help you with that. Was there anything specific you wanted to know about coverage of?


What if I need to talk to someone but I don't want anyone else to know about it? Sometimes I just feel like I am overwhelmed and I need to talk to someone but my family doesn't understand me, you know?


You can chat online with our Veterans Crisis Line at any time. They are free, open 24/7, and anything you say is confidential.


Can you tell me about driver responsibility assessment?


You want to know more about paying the driver responsibility assessment?


Yes, I would like to know about the driver responsibility assessment.


I am able to tell you that the driver responsibility assessment is a fee that is paid to the DMV over a three year period if you are convicted of certain traffic offenses in NY State or when you accumulate 6 or more points on your driving record within 18 months.


What happens if i am convicted of an alcohol or drugged driving-related offense or if I refuse to take a chemical test?


The minimum annual assessment is $250 and the total for three years will be $750.


What if I have 6 points on my driver record  for violations committed for a span of 18 months?


You would pay the $100 minimum annual assessment and the total of $300 for three years.


Can I pay off the assessment at one time?


Yes, you actually can pay the assessment for the three years when you receive your first statement.


What can I use for payment at the DMV office?


You can bring a check or money order for at least the minimum amount on your statement to the local DMV.


What exactly are disability benefits?


I will be glad to help with that Social Security pays disability benefits to people who ca n't work because they have a medical condition that 's expected to last at least one year or result in death


What if I receive social security benefiots?


No I do not


Can I apply an appeal?


Yes you can please refer to  Apply for DisabilityReturn to a Saved ApplicationCheck Application or Appeal Status


Who can apply online?


You are eligible to file online for SSI if you Are between the ages of 18 and 65 ;


is there a calculator or a way to manage my benefits?


USE OUR DISABILITY PLANNER here


What are the advantages for apply online?


Start your disability claim immediately There is no need to wait for an appointment .


any other way to apply?


You can also apply  By phone - Call us at 1 - 800 - 772 - 1213 from 7 a.m. to 7 p.m. Monday through Friday


help me with SSI


Okay, the Supplemental Security Income program pays benefits to disabled adults and children who have limited income and resources.


do you have a number I can call to get an elderly person signed up?


If the person is age 65 and older you can call us at 1-800-772-1213.


can we just get an appointment?


You can make an appointment with a local Social Security office by calling 1-800-772-1213 from 7 a.m. to 7 p.m. Monday through Friday.


if the person we're helping is disabled is there a way to do all of the application online?


You can file for SSI online but only if you meet certain requirements.


can we get an appointment at the nearest place to us?


You can contact your local Social Security office for more information.


what's some of the criteria to be able to just do it online?


Is the person between the ages of 18 and 65?


no she's older


I'm sorry but you won't be able to file for SSI online.


I need help choosing the right school for me.


I can help you with that. Have you researched any colleges or career schools yet?


Yes. I've found a few schools that I'm interested in.


Great. It sounds like you already have a list of schools, so your next step will be to compare them. Some factors you should be thinking about are tuition costs, the location of the school, and accreditation.


Are statistics useful in comparing schools?


Yes. Statistics can help you evaluate schools.


What can a college fair offer me?


College fairs are a fantastic way to learn more about colleges. They allow you to interact with representatives from several colleges and career schools.


What if I receive federal student aid and end up having to withdrawal from college? How do refund policies work?


A college's return of aid policy differs from school to school, but it's possible that some of that money might have to be given back to the source by the school or yourself.


Why should I consider applying to multiple schools?


Financial aid packages will differ from school to school. Of course, some packages will be more attractive than others, so applying to multiple schools is the best way to go.


Good afternoon, I got a traffic ticket yesterday and i don't know what to do?


The tickes was issued for a criminal traffic violation?


No, not at all.


Ok.But you don't know what to do, right?


No, i don't.


I mean, is there any place i have to go or any process i need to go through?


Well, you have to go the corresponding hearing, so you can treat your case. For that, go to any TVB office to watch hearings and so be prepared for yours.


Are you going to plead guilty?


No, i'm not planing to do that.


I just was sending some texting while i was driving, That culd be bad for me, i ask?


Well, if you're found guilty of that charge, indeed could be bad for you. It could end with your license being suspended for a 120 days period.


Can you tell me what is direct deposit?


This is a safe, secure and simple way to get the benefits.


Do you need us to send your payment to a bank or credit union account?


not really.


Since when are we required to get our payments electronically?


It's like that since March 1, 2013.


I have more questions about this.


Do you need help setting up or changing your direct deposit online or have more questions about it?


Yes


We can answer all your questions and help you out if you call our toll-free number 1-800-772-1213 or you could visit your local Social Security office.


and what if I applied for benefits before March 1, 2013?


If you didn't sign up for electronic payment at the time, we recommend you to do it now.


can you give me a TTY number, please?.


Yes, our TTY number is 1-800-325-0778


Hello, i'm interested in changing my license from Class D to Class E, please.


Have you completed any procedures or applications yet?


No, i haven't.


Ok, have you at least verified what kind of identification you need to bring to the DMV?


Do i need to verify that before hand?


Yeah, that's the correct thing to do. Besides, you need to find your proofs also.


Would you want a printing in your license of "Not for Federal Purposes"?


No, don't think i will need that.


How do i know if my license is Enhanced or not? All i know it was issued in February 2017, can you clarify this to me, please?


Don't worry, sure i  can do that. Seeing that date, i have to inform you that license is just a standard one.


Ok, thanks for the clarification. Another question, a friend of mine is looking to get its first driver license, which type could be better for him?


If he's going to apply for the first time, a E type driver license could be just the better, instead a D type. That's because both license requires the same vision and share written and road tests.


I need to answer several questions


of the course?


not


of Point Reduction?


yes


you complete the PIRP course?


how do I receive the point reduction ?


yes i received it


If i are the principal operator of a motor vehicle?


you will receive a minimum 10 % reduction in the base rate of your automobile and motorcycle liability and collision insurance premiums each year for three years


How do I receive the reduction of points?


The PIRP sponsor will notify the DMV within ten weeks after you complete the course . A notice will then be entered on your driving record , and the DMV computer will automatically reduce your active point total by up to four points .


hello. IS there a way to mail the documents needed?


Hello, I will be glad to help you with that.  YEs you can. you must include the Social Security number so that we can match them with the correct application


Ok thanks so much


you must include the Social Security number so that we can match them with the correct application


What other ways can I apply?


By phone - Call us at 1 - 800 - 772 - 1213 from 7 a.m. to 7 p.m. Monday through Friday


What if I do not want to mail it?


Sure no problem, there are other options. you may bring them to a Social Security office


What is the next step after I apply?


We will  Provide confirmation of your application- either electronically or by mail


I have a hearing issue, is there a certain number to call?


Not a problem!  you can call us at TTY 1 - 800 - 325 - 0778


I requested a decision review on a VA supplemental claim, and I need to know what to do next.


I can certainly assist you with that. After a review, you don't have to do anything while you wait.


Has the VA contacted you for additional information since the review? Or have they scheduled any additional exams for you?


No, they haven't contacted me at all about the review or anything yet.


They said the original claim was rejected because there wasn't enough proof. I gathered more evidence 2 years ago but just filed the decision review last week. Is there a time limit on when I can get new evidence?


Yes, you only have a year from the original claim to have it reviewed in most cases, unless you have a Fiduciary or Multiple party claim.


Oh, good, mine is a multiple party claim. But if I find any more evidence, how do I make sure they get it?


You can submit it to them yourself, or you can ask the VA to submit any evidence like medical records.


How I submit the forms?


The "yourdecision" page has instructions on how to submit your form.


I have some evidence from a federal facility that I was at. How do I get that evidence submitted?


The VA can help you obtain and submit that evidence for you.


What kind of documents are required to get a card?


You need an original proof of citizenship.


If it's for a child, you need a State issued birth certificate recorded before the child was 5.


What if her birth certificate wasn't issued when she was born?


Does your child have a passport?


No, she doesn't have a passport.


What if I can't get a hold of the documents?


There are other documents we can consider, such as an employee ID card if it has your name, age, and is not expired.


What can I use for a child without a passport?


You can submit an adoption decree or state issued ID card.


My older child used to live in another country, how can I get him ma Social Security card?


Submit his passport or school records as proof he was never issued a SSN.


Will you need proof of my identity?


Yes, you can use your driver's license or state ID card.


I'm looking for Financial Aid help


Are you planning to attend college or career school?


not at the moment but I want to learn about these things for when I'm ready


can you tell me about the FAFSA application?


You can apply for federal grants, work-study, and loans with the Free Application for Federal Student Aid form by filling it out before each year of college. Your school will use your FAFSA data to determine your federal aid eligibility


Did you want more information?


yes, what happens after I send it in?


After you submit it you will receive your Student Aid Report


do they tell me what I can get in aid?


Yes, you will get an aid offer that explains the types and amounts of aid a college is offering you , and your expected costs for the year


how can I prepare for when I'm ready to do all of this?


You can ask your school counselors and the college financial aid office about state, college, and nonprofit grants and scholarships you can apply for. And be sure to meet application deadlines.


Who in my family are eligible for increased benefits?


Hello, I  will be glad to help you with that. If you have a spouse that passed, you may be eligible


I am sorry I have to ask this. Does that apply to you?


oh it is okay. YEs I lost a spouse


Sorry to hear that. Then you may be eligible


Thank you. Is there a list I can look at?


yes please select the publication below that applies to the type of benefits you receive


What is the age to get it?


It is 65


Will it ever increase


If your spouse or ex - spouse has died  you may be eligible for a higher survivor benefit based on his or her work


I worked for 11 years and am of age will i qualify?


Yes it is possible


Hello I need information about What happens after I apply for retirement benefits?


Once we receive your request, we will review it. After the review, we will contact you if we need more information or if we need to see your documents.


and after the review?


We will contact you if we need more information or if we need to see your documents.


Is it possible that I may receive benefits on someone else's record?


We will gladly let you know this after reviewing


Where can i get more information?


You can call us by phone: Call 1-800-772-1213. TTY 1 - 800 - 325 - 0778 from 7 AM to 7 PM Monday through Friday. we will gladly assist you


and are there other ways to apply for retirement benefits?


of course


you don't live in the usa ?


yes, I am not a US resident


You can also: contact the Social Security office, the US embassy or consulate. USA Closer.


Financial aid


Are you planning to attend college or career school?


not until a few years but I want to be prepared


how soon would I have to start paying back a school loan?


For a federal student loan you would have a 6 month grace period before you begin making payments after graduation.


who would I talk to about repaying the loan if I get into money problems?


You would need to contact your loan servicer to discuss repayment options


when getting a school loan would I have to ask for a specific amount?


If you fill out the FAFSA form you will receive an aid offer that explains the types and amounts of aid a college is offering you, and your expected costs for the year.


will I get offered the same amount no matter where I go?


If you have been accepted to multiple colleges, compare the costs and different aid offers and accept the aid from the school's that's best for you.


can you give me details of VA women s health services


are you a veteran woman?


yes


you re part of the fastest - growing group within our Veteran population. And we re dedicated to meeting your health care needs .


If I am currently enrolled for VA medical care?


contact your VA medical center and ask for the provider s phone number.


If I don't have VA health care benefits, can I still receive care?


if you meet all the requirements


What women s health services does VA provide?


We provide services for : who are homelesss and Women Veterans


can I contact a VA healthcare provider?


If you re a woman Veteran and you re currently signed up for VA health care ,  you can reach a VA health care provider at your local VA medical center by phone 24 hours a day , 7 days a week .  This provider will answer questions and give you advice on health concerns .


Can you please tell me how I can obtain my military service records?


You can submit a military records request to get your DD214 or other military service records through the milConnect website.


How do I sign in to milConnect to get my military service records?


Do you have a Premium DS Logon account?


I do not.


Can I have another person request my military service records for me?


If the person is not your next of kin and you were discharges more than 62 years ago, they can order a copy of your military records.  The National Archives opens all records to the public 62 years after discharge.


Are there other ways to get my military records?


Yes, there are other ways.


If I can get signed in to milConnect, how do I request my DD214 or other records?


If you are on the signed-in homepage, click on Correspondence/Documentation.  Then select Defense Personnel Records Information DPRIS from the drop-down menu.  choose the Personnel File tab.  Fill out that form.  Then in the Document Index section you should check the boxes next to the document you are requesting and click the Create and Send Request button.


Ok, thank you, but what happens after I request my military records?


You will then receive an e-mail letting you know we are processing your request and a second e-mail when  your request is complete and your files are ready for you to view and download.


Can you explain to me how to exchange my out-of-state driver license?


Of course. You must exchange your out-of-state driver license from another U.S. state or territory, federal district or Canadian province within 30 days of becoming a resident of New York.


So I have 30 days to exchange my license?


That's correct.


What if I come from another country, but I pay taxes?


In that case a judge considers these facts to decide if your intent is to make NYS a "fixed and permanent" residence.


Makes sense. Do I need to visit a DMV office?


Yes, this transaction can only be processed in person, at a DMV office.


Do you wish to get a quicker service?


No, that's fine. I just want to get this done.


Are you from another county than New York City, Westchester, Nassau, Suffolk, Rockland, Onondaga, Monroe or Albany?


Yes, I come from another county.


Then please refer to the office locations and hours on our page.


Good evening, i'm searching for information about getting funds to study abroad. Could you lend me a hand oh this?


Absolutely, this is the right place. If you're planning to study abroad or just passing one semester, be aware you can receive federal aid.


Alright, then. And what kind of help can i get?


You can get funds form the William D. Ford Federal Direct Loan Program. You would need to check out if your desired school has participation on that program.


That help could be affected or vary depending on what I study or what?


No. Mostly, would be affected by your status as undergraduate or graduate student. In that regard, behavior is very like in the U.S.


O.k, I think i get it. Well, lets say i made my mind and go for an international school. What can you do for me?


Well, we can lend you a hand finding out which international schools get a part in federal student aid programs and then, guide you through the corresponding process of getting that federal aid.


That sounds very good, thanks. Say, if i'm able to get that aid, what amount are we talking about?


That would depend on the type of aid, but for both Direct Subsidized or Unsubsidized Loans, The amount you could receive goes from $5,500 to $20,500 range.


In fact, Are you aware that amount could be affected by many factors?


Well, no, i didn't knew that.


How many social security credits do I need for benefits?


You must earn at least 40 Social Security credits to qualify for Social Security benefits.


Alright, and how do I get those credits?


You earn Social Security credits when you work and pay Social Security taxes.


What about retirement benefits? How many credits do I require to retire?


Were you born after 1928?


Well, yes.


Then you need 40 credits to qualify for retirement.


How many credits can I earn per year?


You can earn up to a maximum of four credits per year.


If I earn more credits than needed, do I get a higher amount of benefits?


Your extra credits do not increase your benefit amount. The average of your earnings over your working years counts, not the total number of credits you earn.


Am I eligible for VA DIC as a surviving spouse or dependent?


You may be eligible for VA benefits or compensation for surviving spouses if you meet the requirements listed below .


do you want to know the requirements?


yes


Married the Veteran or service member before January 1 , 1957


not


Married the Veteran or service member within 15 years of their discharge from the period of military service during which the qualifying illness or injury started or got worse


whether you may be eligible for DIC benefits under the 2019 Blue Water Army Vietnam Veterans Act.


if 10 years passed before his death?


Since their release from active duty and for at least 5 years immediately before their death