What are the requirements for getting the waiver?


To qualify for a waiver, you must have a valid New York state driver license or a valid out of state driver license that can be exchanged for a New York driver license.


I was recently discharged from the military. Does that matter?


No. You can still qualify for the waiver.


What do I need to bring with me to DMV?


Aside from bringing your proof of military service, your driver license, and CDL waiver form, you will need to prove that you have operated a CMV for at least 2 years before the date you were discharged from the military.


what should I know about federal student loans?


You should know that you must repay your loan, so be sure you understand your options and responsibilities.


Have you applied for financial aid?


not yet but almost ready


how does a loan help me?


It is an investment in your future.


won't the interest kill me though?


If you show financial need, the government pays the interest on some loans while you are in school and during some periods after school.


so I should go for it?


Don't be afraid to take out federal student loans, but you should be smart about it.


How do I do this then?


Do you want to apply for a federal student loan?


no, I'll think about it some more


I wonder who benefits from Social Security?


It is important that such a benefit is when you retire.


Perfect, what else do I need to know?


This benefit is directed at you, your spouse, and other eligible family members.


Where can I get more information?


You can visit our sites to request more information.


Can you tell me what is the Retirement Planner?


It consists of learning what is necessary to qualify for the benefit.


Perfect, what else should I know?


So we recommend using the Survivor Planner.


How can I estimate the benefit?


It is vital that you use one of our benefit calculators to estimate your future retirement, disability and survivor benefits.


What can you tell me about the VA Dental Insurance Program?


I can tell you that the VA Dental Insurance Program or VADIP offers discounted dental insurance to Veterans and their family members who meet our criteria.


How do I find out if I am elilgible for the VA Dental Insurance Program?


You definitely could be eligible for VADIP if you meet our criteria.


Do you know if any of the following will be true?


Yes, some of the criteria may be true for me.


Are you a Veteran who's enrolled in VA health care?


Yes, I am a Veteran and enrolled in VA health care.


Is there a way to find out more information about Delta Dental?


You can call 855-370-3303 if you have any more questions.


What types  of dental will be covered under VADIP?


VADIP will cover more of the common dental procedure such as diagnostic services.


I want to know more about planning my retirement benefits.


well, there's the Government Pension Offset (GPO). Do you want to know about it?


yes.


Will you receive a pension for work not covered by Social Security?


I won't.


but tell me how would affect the benefits I would get from my spouse's work.


to calculate your benefits enter the estimated "gross" monthly amount you would get from any government pension for work not covered by Social Security in step #1 of "Calculate Your Benefits", then use your most recent estimate to determine your estimated retirement benefit based on your own earnings.


Where can I get more information about the estimated benefit amount I would get if I retire before reaching full retirement age.


You can call our toll free number 1-800-772-1213. For peoñle with hearing impairments, we have available our TTY number 1-800-325-0778 or contact your local Social Security office.


What information do I need to calculate my future widow's benefits under the GPO?


You need the estimated "gross" monthly amount of your pension from your government job not covered by Social Security, and the estimated monthly amount of your Social Security benefit as a widow before the effect of GPO.


hi i need help about Foreign programs


Do you plan to study in a foreign school?


do not


I would like to know what happens with the title For private schools abroad?


For private schools abroad, the degree must be of equal value to those awarded by public colleges and universities in the same country, and the school must have the same entry requirements.


and are there any exceptions?


the only Exception covered is: Family members who qualify for Educational Assistance for Survivors and Dependents may obtain VA benefits while in approved post-secondary education programs after high school at training centers in the Philippines.


What requirements do I need to meet?


Are you eligible or already receiving VA educational assistance as a veteran, service member, reservist, or qualified dependent?


We regret to inform you that you may not be able to obtain the benefit since it does not meet all the requirements


Hello I need information about How to Verify a Title or Lien Status


do you want to do it online?


Yes


You can check the status of vehicle titles and liens online. Sorry, the service is not available for boat titles.


Has it been 90 days since you made the request?


and what information should I give?


Provide your contact information if you are a credit institution, include your lien code.Provide complete and accurate information for the vehicle or vessel in question.


and do I have to give the embargo code?


Provide your contact information if you are a credit institution, include your lien code.


and what does the verification service show?


The status verification service shows the title was issued by the DMV


I would like to get a replacement title certificate, can I do this by mail?


Have you already received documentation regarding the replacement of your title certificate?


I don't have any documentation at the moment


Can I receive the replacement title certificate through the mail or do I need to be present in a DMV office?


Do you want to receive your replacement title certificate by way of standard mail?


No, I don't want to receive it by way of standard mail, I would fear that it may get lost in the mail


Would you then prefer to receive the title certificate by express mail?


I would prefer not to, as I am afraid that it may get lost in the mail


If I apply for a replacement title certificate at the DMV office, can they issue the certificate to me there and then?


You cannot get the replacement title certificate issued to you in the DMV office, all replacement certificates are printed in a secure facility and are mailed to the owners. The quickest and easiest way to apply for a replacement certificate is to apply online


Hello, do I need to know if I can apply for benefits at the nearest local office?


I recommend you do most of your business with Social Security online, it is easier.


You can also use various online services to achieve this end.


Perfect, you can provide me more that information.


Where you can find more information.


Be aware that you will receive a letter in the mail knowing our response.


Sure, always If you included information about other family members when you applied.


You can tell me more about this topic.


Stay tuned, we will inform you if they can receive benefits from your application.


What if you can't check your status online?


I recommend you call us at 1 - 800 - 772 - 1213 TTY 1 - 800 - 325 - 0778.


Hello, I would like to know if I can apply for retirement at the local office?


Yes, but you should know that you can do most of your business with Social Security online.


I cannot use these online services


If you can't use these services online, your local Social Security office can help you apply. Although our offices are closed to the public, the employees of those offices are helping people over the phone.


How can I check the status of the request?


You can check the status of your application online using your personal my Social Security account.


can't verify your status online?


no


and give me information about the other family members that I included in the application?


Of course we will inform you if they can receive benefits from your request.


And how do you do if someone wants to withdraw your application?


in that case You have up to 12 months to withdraw your application, if you change your mind. You will be asked to repay any benefits you have already received.


Where can I get my social security verification letter?


Your can get your verification letter online


On the social security website?


Just log in to my Social Security to get instant access to your benefit verification letter


What exactly is a benefit verification letter?


It serves as proof of your retirement , disability , Supplemental Security Income SSI , or Medicare benefits


Does it serve as proof that I have applied?


Yes it  serves as proof that you have applied for benefits or that you have never received Social Security benefits or SSI


I need help understanding how to request it online


You can  call our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office if you still have questions


Is there a special number to call for the hard of hearing?


You can call our toll - free TTY number , 1 - 800 - 325 - 0778 , between7 a.m. and 7 p.m. Monday through Friday


Do I need my own account to get my information?


Yes  creating a free my Social Security account takes less than 10 minutes , land  you can download or print your benefit verification letter


Good evening, i've been looking for information on applications for a dealership, what can you tell about that topic?


No problem. For applying, you must submit a Form VS-1 also known as Original Facility Application, plus a copy of your complete original, sealed and signed Surety Bond.


Moving on, Do you want to know about the certificate of authority?


It would be of great help, yeah.


Are you in possession of a certificate of authority?


No, i don't have any right now, but there's no problem with that, right?


In any case, can you just tell more about that certificate?


Sure. The certificate of authority and sales taxes ID number are issued by the NYS Department of Taxation and Finance. To get one, you may apply visiting the DTF website. After you complete the process, be sure to record your Sales Tax ID on to the Original Facility application.


All this in via online, isn't? There's nothing like mail or something involved, right?


Sorry, but there's some mail involved. You must submit a hard copy of your application, associated documents and fee to the NYS DMV Bureau of Consumer & Facility Services Application Unit at P.O Box 2700 Albany NY 12220-0700.


O.k, got it. I guess it can be helped. A last question, Do i have to do something if i have any employees for that dealership?


Indeed, you must do something. You have to submit proof of workers compensation insurance.


I want to taje a road test, can you help me schedule it?


The DMV road test system can help you schedule or reschedule


You need to bring your learner permit that has your photo on it


Please bring your photo learners permit


I am under 18, does that make a difference ?


Just to verify, Are you under 18 years old?


Yes i am under 18 years old


After you get your learners permit you have to wait 6 months. Then you can schedule  your road test


What happens if i am late for my test?


We would prefer you are on time, if you are late you may need to reschedule


What if a test may be cancelled due to weather or road conditions?


For your convenience check the DMV cancellations beforehand to find out if you may need to reschedule


What happens if I fail my test?


It is not uncommon for someone to fail the test. We are available to answer your questions and work with you so that your nest test is a success.


Hello I need information on How do I close my account?


Do you want to close your escrow account?


Yes


To close your escrow account, submit a request to close your account by mail, fax, or email to the DMV Income Accounts. Email scoring to DMV income accounts. Application must be on letterhead, must include your account number, and must be signed and dated.


And what should I do when I close the account?


Be sure to let us know what you want the remaining balance, if any, to do to your account.


What if I don't have letterhead?


You can send the request on your monthly statement.


and can I write a check with the outstanding balance?


of course If there is a remaining balance in your account, you can write a refund check, or you can transfer the balance to another escrow account you have with the DMV.


What do I do if I am interested in subscribing to this service?


you must download and complete these forms


I need a card for a noncitizen child


only noncitizens who have permission to work from the Department of Homeland Security DHS can apply for a Social Security number . Does your child have this information?


read f your child does not have permission to work but needs a Social Security number for other purposes


no my child does not have permission to work


How do I prove age?


f your child needs a number to meet these state or local requirements


My child does not have a current DHS document  what do i do?


We generally can accept a non - photo identity document if it has enough information to identify the child such as the child 's name and age , date of birth or parents ' names


My child does not have permission to work what else do I need to do?


only noncitizens who have permission to work from the Department of Homeland Security DHS can apply for a Social Security number


Does this apply to a child that is adopted?


ontact the Internal Revenue Service for Form W-7A , Application for Taxpayer Identification Number for Pending U.S. Adoptions


I've temporarily taken one of my vehicles off the road. Do I need to return the professional plate?


No, you can keep your plate and store it at most DMV offices.


How do I register my vehicle in the future?


Yeah, I plan to register it again later on.


When you do register your vehicle again, you need to visit the DMV office that has your plates. Don't forget to bring you receipt form FS-6 T and other documents needed to register your vehicle.


Where can I get more information about professional plates?


Your local police or parking enforcement agency can give you more information about parking regulations.


Do I need to pay a custom plate fee when I renew?


No. If your registration is in the first year of a two year registration, you'll need to submit a request for refund for motor vehicles and drivers license to get a refund.


Is picture plate and professional plate the same thing?


Yes, they are.


Can I change my professional plates to standard plates for a vehicle?


Yes, if you return your professional plates, you will be issued standard plates for your vehicle.


Is there life time benefits?


You can start your retirement benefit at any point from age 62 up until age 70 .


did you apply benefits before age 65?


yeah


Where can I get more information?


For more information that will help you decide the best time to start benefits ,  please read Other Things To Consider


what about health coverage?


Medicare is our country 's health insurance program for people age 65 or older


Do I sign up for medicare part B?


When you sign up for Medicare  you will be asked if you want to enroll in Medical insurance Part B


what is SEP?


If you are age 65 or older and your medical insurance coverage is under a group health plan based on your , or your spouse 's , current employment


What documents do I need to get a Social Security card for a kid born out of the U.S.?


You will need proof of citizenship


okay, what if I don't have a certain document


If you don't have a foreign birth certificate then you can have their passport or a document issued by DHS as evidence of your child 's age .


what other documents can I use?


We can accept only certain documents as proof of U.S. citizenship . These include : Certification of Report of Birth DS-1350 ; Consular Report of Birth Abroad FS-240 ; U.S. passport ; Certificate of Citizenship N-560/N-561 ; Certificate of Naturalization N-550/N-570 .


Has the child lived outside of the United States for an extended period?


No they haven't


is a report of birth an accepted proof of U.S. citizenship?


Yes, We can accept only certain documents as proof of U.S. citizenship and this includes a Certification of Report of Birth DS-1350


I heard I needed a picture ID for them like a state ID or a driver's license but what if I don't have one for them?


In that case we will ask to see other documents. Any documents submitted , must be current not expired and show your name , identifying information,  date of birth or age and preferably a recent photograph. Documents such as an Employee identification card ; School identification card ; Health insurance card not a Medicare card ;  or U.S. military identification card would be acceptable.


Is it important that I have originals or can I get copies sent to me and bring those in?


Yes, You must present original documents or copies certified by the agency that issued them .  We can not accept photocopies or notarized copies .  All documents must be current not expired . We can not accept a receipt showing you applied for the document .


I need to get a new veteran ID card.


There are many different typed of identification cards that you can use to show you are a veteran.  Do you know which type of card you are needing?


I had an ID card that allowed me to get discounts at stores and restaurants.  How can I replace this?


Have you served on active duty, in the Reserves, or in the National Guard or Coast Guard and received an honorable or a general discharge under honorable conditions?


I was not honorably discharged, no.


If you were discharged under less than honorable conditions, then you may not hold a veteran ID card.


Why should I not have a veteran ID if I did serve on active duty?


If your discharge was less than honorable, the military is not going to continue to give you benefits and the card will not be issued to you.


Can I get a DoD ID card?


The DoD issues either a Common Access Card or a Uniformed Services ID Card of you are retired from the military, on active duty, or in the National Guard, Selected Reserves, Reserves, or Inactive Ready Reserve.


I am in none of those groups, but I did serve on active duty.  Can I get the DoD ID card?


You can get the card if you fall into one of the categories that I mentioned.


I would like to register a moped and I have a few questions.


Just to make sure, you are certain your motorcycle is classified as a moped, correct?


Not quite, what is the legal definition of a moped?


New York law defines a "moped" or a"motor scooter" as a limited use vehicle with two or three wheels


What should I do if the county I'm in doesn't have online reservation?


You would need to make a reservation through one of our office locations, you can check the locations and hours.


What If I don't have one of these required documents?


You must provide other kinds of proof of both identity and age.


Should I pay attention to any special requirements to operate a moped?


The requirements are the same as those for motorcycles. You must have a driver license and register your mopen to drive it on streets and highways. There are some exceptions for these requirements though.


How do i apply for  medicre?


are you applying for medicare only?


yes


Are you you are within three months of age 65 or older


you can use our online retirement application to sign up just for Medicare and wait to apply for your retirement or spouses benefits later .


Do I need to apply online?


no


Can I sign up just for medicare?


you can use our online retirement application to sign up just for Medicare and wait to apply for your retirement or spouses benefits later


Should I Sign Up For Medical Insurance (Part B)?


When you sign up for Medicare , [47] you will be asked if you want to enroll in Medical insurance Part B


what does medicare pay for?


Medical insurance Part B helps pay for doctors services andmany other medical serAnyone who is eligible for free Medicare hospital insurance Part A can enroll in Medicare medical insurance Part B by paying a monthly premium


Will i be asked if I want to enroll in part b?


] When you sign up for Medicare ,  you will be asked if you want to enroll in Medical insurance Part B


hello i have a complaint regarding a car repair


A DMV customer service representative will try to resolve the issue by discussing it with you and the store. Approximately half of the complaints received by the DMV are resolved through mediation. If the repair problem is not resolved, your complaint will often be forwarded to a regional DMV office for investigation.


Did a hearing determine that there were violations?


Yes


DMV will take action against the store. This may include suspending or revoking the store registration and / or imposing fines. If you suffer a financial loss due to a surcharge or unnecessary or poor quality repairs, the administrative law judge presiding over the hearing may offer the store the option to pay restitution. The store may receive a shorter suspension period and / or or a lower fine. DMV cannot compel a store to pay restitution.


and that the law of repair shops works?


NEW YORK STATE DEPARTMENT OF MOTOR VEHICLES Mark JF Schroeder,


What if I ask for help in court and I get a settlement or is one pending?


restitution through the DMV will not be available.


Where can I find more information?


on form C-17


Does the repair shop law work?


Under the Repair Shops Act, thousands of dollars are returned to consumers each year through mediation and restitution.


hi i need help on applying for a veteran id card


You should first know that A VIC Veteran Identification Card is a form of photo identification that you can use to obtain discounts offered to veterans at many restaurants, hotels, stores, and other businesses.


What requirements do I need to meet?


a Served you on active duty, in the Reserves or in the National Guard, including the Coast Guard?


Did you receive honorable or general approval under honorable conditions?


do not


We regret to inform you that you may not be able to obtain the benefit since it does not meet all the requirements


What happens if you received a discharge character that is not honorable, misconduct or dishonorable?


If you received a termination character that is not honorable, misconduct, or dishonorable, you are not eligible for a veteran ID card....


Where can i get more information?


If you have any questions or need help, please email us. Email us at vic@va.gov


excuse me can you check my email?


vic@va.gov


Hello where doi begin?


do you have a verificatin letter?


yes


ok, great! Get your Social Security Benefit Verification Letter online


I am hard of hearing, is there a special number to call?


If you are deaf or hard of hearing ,  call our toll - free TTY number , 1 - 800 - 325 - 0778 , between7 a.m. and 7 p.m. Monday through Friday


ok thank you. Can I get it on my account online?


yes. Sign in to your mySocial Security account to get your copy


What is a Social Security Benefit Verification Letter?


The benefit verification letter , sometimes called a benefits letter , or a Social Security award letter , serves as proof of your retirement , disability , Supplemental Security Income SSI , or Medicare benefits


I still have some questions where can I go to get answers


call our toll - free number at 1 - 800 - 772 - 1213 or visit your Social Security office


Hello, can you tell me what is PSLF?


Sure, it's a priority for those who work with the U.S. federal, state, local, or tribal government.


Perfect, can you extend that information more?


Can you tell me what are the requirements to qualify for the Public Service Loan Forgiveness Program?


You can search for information regarding the topic.


I am interested to know which payment plans do not qualify for PSLF please?


There are several plans that do not qualify for this purpose.


What must be met to qualify for such a plan?


The main thing is to be employed by a federal, state, local or tribal government of the United States.


Perfect and what else should I know?


It is important to meet all the requirements to apply for the plan.


I'm here because of the graduated license law


Okay, in addition to the learner permit restrictions that apply to everyone, the Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license.


Are you here because you failed to comply with these restrictions?


no I'm good...I think


what is my geographic driving region if I'm in Buffalo?


You are in Upstate New York which is defined as any county north of the NYC border.


can my 15 year old cousin drive too with a permit?


Your cousin can not drive in New York State , even if they have a permit or license issued by another state.


does my learner permit allow me to drive in New Jersey?


You might be able to drive outside New York State with your NY State junior learner permit or junior driver license if it is allowed by the laws of the other state.


what about the other way around, can someone who is 17 and has a learner permit from New Jersey drive in New York?


Yes, but they must obey the New York State general learner permit restrictions and the regional junior learner permit and junior driver license restrictions.


I need help with Retirement benefits planner.


Do you want to apply for Retirement Benefits or Medicare?


Yes, I would like to apply for Retirement Benefits and Medicare.


You can apply online for those benefits.


Are you deaf or hard of hearing?


No I am not deaf or hard of hearing.


What happens when I apply?


Please be ready to supply the information we need to approve your application for these benefits such on form SSA-1


What happens if i do not have a birth certificate?


You need to request your birth certificate from the state you were born.


How can I apply for Retirement Benefits or Medicare?


You should still use our online retirement benefit application to sign up for just Medicare three months before your 65th birthday even if you do not retire.


hello what can i do if i disagree after a Board decision


Do you disagree with the Board's decision and do you have new and relevant evidence to support your case?


Yes


You can file a Supplemental Claim. You can also appeal to the United States Court of Appeals for veteran claims. Learn more about your options after a Board decision


Can I request a higher level review?


You can request a higher level review of an initial complaint or a supplemental complaint decision. This option is not available after a higher level review or Board decision.


and who will review my case?


A judge from the Board of Veterans Appeals in Washington, DC will review your case. Learn more about how to request a Board Appeal.


and what should i do?


Find out what happens after you request a decision review


What if I have more questions?


Get answers to frequently asked questions about decision reviews. Go to frequently asked questions


I need information about the allowances offered to further my employment.


We offer subsistence allowance if you're an eligible Veteran.


Would you like to know about our VA benefits and services?


Yes I would.


Options exist for using GI Bill benefits to help pay for school or training.


I think I need to see someone who can counsel me on my next career move.


You might be eligible to get free educational and career counseling as a recently discharged Veteran or a dependent family member.


I tried but didn't qualify for the Post-9/11 GI Bill, are there other options out there for me?


You might be able to get education benefits through other VA programs.


I don't have anywhere to live now, can I get help with that?


Yes, we can help you connect with resources in your community, like homeless shelters or faith - based organizations.


Where do I call and is it free?


You can talk privately with a trained VA counselor for free at the National Call Center for Homeless Veterans at 877-424-3838. This service is available 24 hours a day, 7 days a week.


Can I get benefits while working


are you currecntly working?


are you working?


will I get a higher benfit?


When you do ,it could mean a higher benefit for you in the future


how much can I earn and still get benfits?


If you are younger than full retirement age and make more than the yearly earnings limit , your earnings may reduce your benefit amount


is it a high benefit?


Higher benefits can be important to you later in life and increase the future benefit amounts your family and your survivors could receive .


How Much Can I Earn And Still Get Benefits?


If you are younger than full retirement age and make more than the yearly earnings limit


Is there a review?


Each year we review the records for all working Social Security recipients


If earnings are higher the prior year what happens?


If you are under full retirement age for the entire year , we deduct $ 1 from your benefit payments for every $ 2 you earn above the annual limit


hi


That's great, pretty convenient. You know, I've been a teacher for some time now, but i don't really know how you define teachers, Could you say that to me?


Certainly. To us, a teacher is someone including for example, a school librarian or guidance counselor who provides elementary or secondary school students with direct services directly related to classrooms teaching.


Wow, pretty nice and technical. Glad for asking and very thoughtful of you for answering. Look, in some moment these loans could need to be cancelled, how do I apply for that?


It's not at all complicated. Just go tho the school that made you the loan or visit your Perkins Loan servicer. They should give you the proper forms and instructions for your specific type of cancellation or even a discharge.


Oh, i see. I'll have to stop by then. Sorry, but what's that last thing you mentioned, discharge?


Yes. If you have a Perkins Loan, you may get it discharged under certain conditions, which means you would no longer be obligated to pay back your loan.


can you give me details of Types of Veteran ID cards


There are many types of identification cards you can use to show you re a Veteran .  You only need to have one of them for this purpose


tell me the questions i must answer


Served on active duty , in the Reserves , or in the National Guard including the Coast Guard


yes


Received an honorable or general discharge under honorable conditions


You qualify for the program


can you give me details of Department of Defense Identification Card


A Department of Defense DoD Identification Card is used to show your military status and to get access to services at military bases


If I have a DoD ID card


you don t need to request another type of photo ID card to prove you re a Veteran or to get retail or business discounts


Hi, i've been reviewing information about the online verification process, an specially about online fraud. In your system, how can i be sure if a communication from you is legit?


Ok. The most of the email from social security will have away to verify them. The most common one  is the .gov extension in the email address, so you better check that out when reviewing any mail regarding social security.


Have you received any mail which doesn't end in .gov?


Yeah, i have received some of those, that's why i'm asking.


Very well. I'm sure you have taken the right measures, but i must say to you to be cautious before any suspicious email. Do not open any attachments or go clicking any link. The current social security addresses are no.reply@ssa.gov, suscription.service@suscriptions.ssa.gov and thankyou@ssa.gov.


Umm, better write that down. Say, the other day i was told that i should create a social security account online, but i don't understand those process very well, you could give me some option?


Sure. If you are unable to create an account online, you can always visit your local social security office to create an account in person.


Ok, that's good to know i have options. Say, i'm pretty sure about what to do, but anyways, what should i do if a receive a suspicious email?


If that happens and you are not sure about email's origin, please do not respond to the email or click on any link inside, reporting the suspicious email to the U.S computer emergency readiness team.


And in that regard, how can i verify a link of a picture?


You can hover the link or image with your mouse and check the address. It should end with .gov as in the following https://www.ssa.gov/myaccount.


What is phishing, sorry to ask?


It's a practice where you use techniques to fraud a person.


Is my driver license and vehicle information safe or is this information sold or shared with others?


Yes, your information of shared with companies who insure your vehicle or who repair  your vehicle after a collision.


Do one of the above apply to you? Have you had an accident or does your vehicle need repair?


This does not apply to me, I have not had an accident.


Can someone access my information or my vehicle information by using a Pay-Per-Search facility?


Yes, In accordance with NY State law anyone using this method has to apply to DMV and sign an agreement identifying their permissible use under the DPPA. Searches cost $7 each. Searches are usually done by insurance companies, who have to rate and monitor drivers or investigate claims. Searches are also done by employers who are required by monitor their employers driving records.


Why to Insurance Companies need this information, I can give it to them myself?


If you apply for insurance online you would expect a rate quote within minutes. To do this insurance companies need to have access to your information instantly. To provide this kind of service insurance companies need access to DMV information so a direct pay-per-search service has been provided to companies. They are able to check your driving history and therefore provide you with a quote almost immediately.


What if my driving history is not correct?


If you feel the information is not correct you would have to purchase your driver record and send it to the insurance company before they could issue you with a quote. This practice would slow down the process and probably be very inconvenient.


Is it possible to get this information in person? If I visited your offices could I get this information immediately?


Yes, that is possible. You can visit the office and request the information at the counter. Anyone can visit the office and purchase a driver license record so long as the requestor provide sufficient identification and can identify one and only one record that is required.


What if I am a Hazardous Materials Driver?


The same rules apply to businesses transporting hazardous material. Most people would like to know that drivers hauling hazardous materials have the necessary license to do so as well at the necessary training for your safety as well as everyone elses'. NY State laws require hazardous meterial companies to only hire and employ drivers who are qualified and have valid licenses.


can you help me get information on Veterans Disability Housing Grants


Of course, we offer housing subsidies to Veterans and service members with certain service-related disabilities so they can buy or change a home to meet their needs and live more independently.


What benefits can I have if I qualify for a SAH grant?


You can earn up to $ 37,597 through the TRA grant program for fiscal year 2019.


What money should be used for a SHA grant?


grant money must be used to buy, build, or change your permanent home, a home you plan to live in for a long time


ok Can I get a Special Housing Adaptation (SHA) grant and how much funding does this grant offer?


Do you or a member of your family own or will you own the home?


yes


Do you have a qualified service - disability related?


since you qualify you may be able to get a SHA grant


that good. and another question the disabilities that they include?


Disabilities include Loss or loss of use of more than one limb, Loss or loss of use of a lower leg along with the lasting residual effects of a natural organic disease or injury.


what information appears on a lifetime driving record?


a lifetime driver record contains all license information that the DMV has about a driver however it may not include information that dates back to when a driver was initially granted driving privileges.


could i have an example?


sure, a lifetime driving record will show suspensions and revoocations that are older than 4 years.


what is Non-Driver ID?


it includes issue date and expiration date


What about the standard drivers license?


a standard drivers licence only shows suspensions and revocations for 4 years from the date the suspension or revocation ended.


what happens if the court is out of state?


the court's address and phone number are recorded by the issuing jurisdiction


what if the information on my driving record is wrong?


you will need to contact your local DMV if you suspect that your driving record contains incorrect information.


the information for the DMV call centre is at the top of the driving record.


what if there is a change in the class/privileges?


the information will include the class/privilege the driver holds or has held and the effective date for each class/privilege


I'm looking to see if there is help with my premiums


Are you low-income and on Medicare?


I am considered low income and I am on Medicare


Yes, you may be able to receive help. your state may pay your Medicare premiums and, maybe other Medicare costs that you are normally responsible for such as deductibles and coinsurance .


what about medicare part plans A and B and services received?


People with Medicare Parts A and Part B can choose to receive all of their health care services through plans that are offered by private companies and approved by Medicare . If you need more info you can read Medicare's page.


and benefits are paid after they are due ? what is this about?


Social Security benefits are paid in the month following the month for which they are due .This means that the benefit due for December would be paid to you in January 2019 , and so on .


Okay, and why was I enrolled in medicare by you guys? is that normal?


Yes, we automatically enroll you in Medicare after you get disability benefits for two years. The two parts of Medicare we enroll you in are hospital insurance and medical insurance .


sounds great.  Is there other info out there I can look into?


yes, we have publications on Disability Benefits; What You Need To Know When You Get Social Security Disability Benefits; and Other Disability Publications


Hi, how is it going?. I heard you're using some AI program now to interact wit h users, could you tell me more?


Greetings, Its a pleasure to have you here with us. You are talking about Aidan, our virtual assistant which can answer questions about certain topics, like federal student aid. It uses AI to answer the questions.


That's pretty impressive. And what can Aidan do for me, by the way?


Well it certainly can assist with a wide variety of topics. For example, Do you want to use Aidan for financial question?


Yeah, in fact, i would like it.


That's excellent. Aidan can help you to answer most of your financial doubts, so you have a clear path before you.


That works with you?


Yeah, thanks. Hope it has good advice for me.


No problem, it will have a word for you, always.


What other things can Aidan do? It can help with location on people or business related to my loan?


Sure thing. Just use Aidan and type some query like "Who's my servicer?"


Oh, just like that? I only type requesting where is my services and that's it?


That would be all. As simple as that.


I have a few questions about FAFSA and the Student Aid Report.


I can help you with that. Your Student Aid report summarizes the information in your FAFSA form, so be sure to check that your information is both correct and complete.


What if my information is incorrect on my SAR?


There will be a space on your SAR where you can write in any corrections.


Do I need to correct any mistakes on my SAR?


Yes. It is very important that you correct or update any incorrect information on your FAFSA form.


How do I receive my SAR?


You will receive your SAR on paper. If you provide an email address, you will also be able to view your SAR online.


Did you provide an email?


Yes, I did.


Great. You will receive an email from noreply@FAFSA.gov. This email will provide you with instructions to get an online copy of your SAR.


Will I receive a paper SAR if I get the online copy?


Yes. Whether you provide an email or not, you will still receive a paper SAR copy.


Are there steps I need to take to get members of my family on my benefits?


Yes, because even if you don't qualify, some of your family members may still be eligible for benefits on your record.


Are you interested in learning more about this?


Yes I am, where would I go for more information?


Is there someone I can contact if I don't live in the U.S.?


Yes, you can contact your nearest U.S. Social Security Office or a U.S. Embassy or Consulate.


Where should I go to find more information?


For more information, please visit "Benefits For Your Family."


Will a U.S. Embassy be able to help me if I don't live in the U.S. anymore?


Yes, a U.S. Embassy or Consulate can provide you with more help on the matter.


Even if I don't qualify for benefits on someone else's record, can a family member still qualify for benefits on my record?


Yes, they may still be eligible to receive benefits from your record.


My license was taken away from me last year and I would like to reinstate it.


Did you submit your application by mail before September 27 , 2019?


No I didn't.


What if mine was from July 2019?


Well then it is under review.


If it gets approved what do I have to do?


You will receive an approval via email to apply for a new driver license with directions to follow in order to be successful when applying for a new driver license at your local DMV office.


Is your license from another state?


No it's a NY state license.


Can I do all this approval stuff online?


Yes an online request approval is possible if you are eligible for one. If you are not it will automatically tell you  the reason you are not eligible and explain your next steps. If you are eligible it will explain any additional payments or actions required before you can receive approval.


I signed up for the online veteran payments portal the other day but i haven't had the opportunity to sneak around. Can you specify me what can i see there, related to my payments?


Are you a veteran then?


No, i'm not. But i think is not necessary to be one, isn't? there are other types of people who use this portal.


Fine. Tell me something. If i need to change my address in the future, can i do it through where?


You can go to VA.gov and access your profile. There you can make changes to your information and those changes will automatically will be changed in all your disability data across sites, meaning changes in data related to compensation, pension benefits, claims and appeals.


That's very wide. Say, if i need more changes to my information. I should get into contact with veterans affairs?


Absolutely. An up to date information is always preferred because it could affect your rating or payment. Changes could include marital status, birth of a baby, child adoption or any other life changes.


I heard form some people that disability compensations could be increased. How's that?


That information is correct. IF you have a disability rating which goes over 30%, you can get a higher payment adding eligible dependents.


But that's the only way to get an increase? What about a worsening on my possible disability?


If happens that you get worse in your disability condition, then you can file a claim requesting a benefits increase.


I need help on registration fees


Is this your first time registering your vehicle?


Yes


In that case you have to pay both the registration and vehicle plate fees


Does the online estimate include sales tax?


No


Where can I find information on trailer registrations?


Trailer and boat registration fees are calculated differently. You can t use the online service to estimate them. See register a trailer, or register a boat for how to estimate these registration fees


What are the estimate fees online?


The online estimates DOES NOT include the sales tax


Can I use these estimates for commercial vehicles?


Yes for both passenger and commercial.


Can I use the online estimates for a trailer?


Sorry, you can not use the online service to estimate fees and taxes for trailers or boats see instructions below


Yes hello please help me find information about what Federal Student Aid Acquisitions is.


Certainly. It is responsible for ensuring the efficient and economic acquisition of products and services for Federal Student Aid while reducing cost and maintaining compliance with applicable laws, regulations, and Executive Orders.


Can I have their contact information in case I need to reach out?


Do you have questions regarding Federal Student Aid 's Acquisition activities?


Not at the moment but I might in the future.


Do you have any information on what Contract Solicitations are?


Contract solicitations, active acquisition synopses, and other information is available at FedBizOpps, the U.S. Government 's single point-of-entry for federal business opportunities.


Where can I find information on future contract opportunities?


Federal Student Aid prepares an annual forecast, with periodic updates, of expected contract opportunities for each fiscal year. Information on this forecast, as well as other U.S. Department of Education acquisitions, can be found at Forecast of ED Contract Opportunities.


What ballpark figure does FedBizOpps generally offer?


FedBizOpps contains copies of requests for quotations for proposed contract actions expected to exceed $ 10,000 but not to exceed $ 25,000.


I don't understand the protection features.


Are you trying to verify online?


Yes, and I can't get it to move forward.


We have an extensive security system in place to keep your info safe.


How are you doing that?


We have a new identity verification process.


What do I have to do now?


You need to sign in with a username and password.


Why do I have to do all that?


It provides extra security for you.


So it verifies who I am?


Yes, it verifies who you are to protect your sensitive information.


How can I tell if an email is really from you?


If the web address says .gov/  and the / should always be there.


Do all of your emails say .gov?


Yes, our emails currently end with ssa.gov


I need help with a non-titled vehicle


Do you wish to replace a NY State transferable registration?


Yes


Is the registration lost?


No


What happens if I can't get any proof of ownership?


You must contact the person that sold you the vehicle , boat or snowmobile to you and get a receipt of sale.


Can I apply for a duplcate registration?


The current owner can apply for a duplicate registration document at a DMV office.


Can I use an old registration?


You can show an old registration , an original Manufacturer 's Certificate of Origin , or an original Manufacturer 's Statement of Origin


What forms do I need to apply for a transferable registration?


Use the Application for Registration or Title PDF MV-82 and the instructions for Registering / Titling a Vehicle in New York State PDF MV-82.1


What do I need to transfer titled vehicles?


You must get a title certificate that displays the name of the seller and use the Application for Title Only PDF MV-82TON form


Help me with divorce and retirement please


are you divorced?


Yes I am


Did your marriage last 10 years or longer?


no it didn't


are you currently unmarried?


yes


OK, If you are divorced , but your marriage lasted 10 years or longer you can receive benefits on your ex - spouse 's record even if they have remarried if certain conditions are met.


and if my ex's benefits are higher ?


f you are eligible for retirement benefits on your own record and divorced spouse 's benefits , we will pay the retirement benefit first .If the benefit on your ex - spouse 's record is higher , you will get an additional amount on your ex - spouse 's record so that the combination of benefits equals that higher amount .


and what if that changes?


Yes, you would get an additional amount on your ex - spouse 's record so that the combination of benefits equals that higher amount .


Your ex - spouse is entitled to Social Security retirement or disability benefits ; [8] andp   [9] The benefit you are entitled to receive based on your own work is less than the benefit you would receive based on your ex - spouse 's


Yes, but only if you are divorced and your marriage lasted 10 years or longer.


What documents do I need to apply for a social security card?


You need original documents of citizenship


What doucments do I need for a child not born in the U.S.?


we need to see proof of U.S. citizenship


What if I can't suply proof?


we will ask to see other documents identifying date of birth or age and preferably a recent photograph


Do you accept an Adoprion decree?


yes we may accept an original document decree


What other document can I use?


We can accept these documents as proof of citizenship. Certification of Report of Birth,  Consular Report of Birth Abroad ,U.S. passport or Certificate of Citizenship


Can I get a replacement card for a foreign born U.S. Child?


You can replace your child 's Social Security card for free if it is lost or stolen . or you may not need to replace the card if you know the childs SS number.


What if I do not have a certification of report of birth?


If  that document is not available we accept a State issued non - driver 's identification card  or an adoption decree


I have questions about getting a vehicle registration and title record abstract.


I can help you with that. Are you familiar with what vehicle registration and title record abstracts are?


Not exactly. I have some understanding, but I could use some clarification.


Do you need to know how you can obtain a vehicle registration abstract?


Yes, I need help with this.


You can order them by completing the form Request for DMV Records.


How can I find more information about this topic?


If you need additional information, you can go online at our website and look under DMV Records.


Can I get a vehicle registration record abstract for a car in my wife's name?


Yes, In addition to submitting a Request for DMV Records, you will need to certify that you have a permissible use under the Driver's Privacy Protection Act to see another person's personal information on DMV records.


What is the Driver's Privacy Protection Act?


You can find more information about this by searching Driver's Privacy Protection Act on our website.


Where can I find additional information about this particular topic?


More information about this topic can also be found under DMV Records on our website.


I don't know what the VIN is for the car that I'm obtaining the vehicle registration record abstract for. Will I need it?


If you don't know the VIN, you can instead provide your name, date of birth, and the vehicle make and year on the form.


I need to know what vocational rehab is and if it is something that can help me.


Do you have a service-connected disability that affects your ability to work either partially or fully?


I have a disability but I don't know how it affects my work since I haven't tried to work in a while. But I thought I would look into this because someone suggested it might be something that can help me.


I mean, I think I can still work. Is there something that could help me find a job that would work for me?


Our VA Vocational Rehabilitation and Employment (VR&E) program does provide assistance in finding jobs.


So do you think I would qualify to use it?


You should call your local VA to see if VR&E is right for you, but it does sound like they could help you.


Is there another way I could apply without calling?


You can also access VR&E through the Integrated Disability Evaluation System (IDES).


My wife has been looking for a job too, and it has been very stressful to her. Can you help her find a job too?


Your dependents may also be eligible for education services, training, and counseling as well.


How would I pay for textbooks and other course materials if haven't receive financial aid?


Did your school that participates in the federal student aid program provide you a way to get textbooks and supplies you need?.


No, they have not provided that yet but it is not the 7th day of the term yet.


What if I purchased my textbooks?


You could sell them back if allowed and get money for it.


What if my course uses paid online content?


Actually your school could have negotiated a deal with the publisher that would allow you online access at a fraction of the cost you would pay for a physical book.


How will I receive financial aid?


It really depends on the type of aid you have accepted when receiving your aid.


What are my options for course material formats?


Course material formats all depend on your school, instructor, and course taken, so it is wise to learn about any cost-reduction initiatives and save you money.


Hey, I would like to know how the FSAA can help me as a student.


Federal Student Aid Acquisitions plays an integral role supporting Federal Students Aid's needs and program objectives. Federal Student Aid Acquisitions is responsible for ensuring the efficient and economic acquisition of products and services for Federal Student Aid while reducing cost and maintaining compliance with applicable laws, regulations, and Executive Orders.


I see. How do I contact you?


Do you have questions regarding Federal Student Aid's Acquisition activities?


Yes, I do.


In that case please e-mail FSA Acquisitions.


I'll write them later. What about the acquisition forecast?


Federal Student Aid prepares an annual forecast, with periodic updates, of expected contract opportunities in excess of the simplified acquisition threshold for each fiscal year. Information on Federal Student Aid's forecast, as well as other U.S. Department of Education acquisitions, can be found at Forecast of ED Contract Opportunities.


What is the IT Standards Library for?


The IT Standards Library identifies federal, Department and Federal Student Aid specific IT standards directly pertinent to Federal Student Aid's acquisitions.


What are these standards you mentioned?


Federal Student Aid relies heavily on information technology IT to support complex business processes. Therefore, effective use of IT is essential to many Federal Student Aid acquisitions.


what is the VA Individual unemployment if you cannot work


If you can t work because of a disability related to your service in the military a service - connected disability


yes


you may qualify for what s called Individual Unemployability . This means you may be able to get disability compensation or benefits at the same level as a Veteran who has a 100 % disability rating .


which are the requirements?


You have at least 1 service - connected disability rated at 60 % or more disabling , or 2 or more service - connected disabilities with at least 1 rated at 40 % or more disabling and a combined rating of 70 %


not


unable to get disability benefits does not meet both requirements


What kind of benefits can I get?


Health caresCompensation payments


Who s covered?


Veterans


How do I get these benefits?


You ll need to file a claim for disability compensation. you ll have to provide evidence supporting documents like a doctor s report or medical test results showing that your disability prevents you from holding down a steady job


Is the REAP program still in effect?


The REAP program ended on November 25th, 2015. However, under the National Defense Authorization Act of 2016, some REAP benefits will remain in place for 3 more years.


Will this affect me now that the program has ended?


Yes, below are some descriptions that best fit your personal situation and the steps that you can take next.


What if I was using REAP benefits before November 24th of 2015?


You will have until November 25th, 2019 to continue using the benefits.


Does that count if I was already attending school on November 24th, 2015?


Yes, you would still apply.


Will I receive REAP benefits if I didn't start school until after November 24th, 2015?


No, you are no longer able to receive REAP benefits.


When can I credit my REAP eligibility toward my post-9/11 GI bill?


You can do this if you established REAP eligibility before November 25th, 2015, does that apply to you?


No, I established Reap benefits after that date.


You would not be able to credit your REAP eligibility toward your post-9/11 GI Bill then.


I'm interested in a work-study job, but how long would I need to work?


Undergraduate and graduate students with work-study jobs will work part-time on or off campus while enrolled.


I understand. Does that mean I'll work on or off campus?


Both.


Do you want to work on campus?


Yes, that'd be great.


In that case you'll usually work for your school.


Makes sense. And what if I was working off campus?


Then your employer will usually be a private nonprofit organization or a public agency, and the work performed must be in the public interest.


So what kind of jobs can I get?


The Federal Work-Study Program emphasizes employment in civic education and work related to your course of study whenever possible.


What if I attend a proprietary school, a paid one for example?


In that case there may be further restrictions on the types of jobs you can be assigned.


I need help with disability benefits


Do you want to know when your benefits start?


Yes I do, and I need medicare info


So was your application already approved?


No, it was not approved yet


I want to know about help for poorer people on medicare. can you help me?


Are you on Medicare and have low-income?


yes to both of those


OK, If you get Medicare and have low - income your state may pay your Medicare premiums and , in some cases , other Medicare costs for which you are normally responsible such as deductibles and coinsurance .


Can I also get information about my Medicare Part D plan?


Yes, for that we recommend you read Medicare 's page .


will do, also can you tell me about qualifying for assistance?


Only your state can decide if you qualify for assistance, you should contact your state or local welfare office or Medicaid agency for more information.


Hello, I have many questions regarding the payment of student loans, can you tell me about it?


I recommend you not to worry about the subject, and look for information on the subject.


What can you tell me about the checklist please?


Can you tell me about the checklist please?


It is important that you are clear about the time you intend to pay and in what way.


It has to be clear that you cannot take several options, and the interest can be high depending on the loan.


Can you help me to establish a payment plan please?


It is important that you consider various strategies so that you do not fall behind with payments.


Can you explain to me what is the repayment of your total debt?


It consists in that your remaining balance will be forgiven, for this reason it is important to look for information related to the topic.


What is the process to cancel the loan in full?


You can choose Standard payment plan among others.


Please, tell me about replace or transfer personalized plates


Do you want to know how you can replace or transfer personalized plates?


Yes, please


There are several ways you can do it.


What if my plates are damaged? Can I replace them?


Call to the Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday


I have a custom image plate and want to replace it with a different image plate. Can I keep my current custom combination and use it on my new imaging plate?


Have you been told if the plate category you want allows custom combinations that contain the number of characters on your current plates?


Yes, I have heard that.


If that is so, you may have the combination on your new custom plates. Most image plates require a $ 31.25 annual custom fee in addition to the $ 31.25 custom license plate fee, and you have also pay a plate fee for the new plates.


What if my plates are old? Can I replace them too?


Sure. Same that damaged plates. Call to the  Custom Plates Unit at 1-518-402-4838. Office hours are 8:00am - 4:00pm, Monday through Friday


I have checked my email and I do not have my VHIC. Please, help me


Has it been more than 10 days since you took a photo and you have not received your card?


No, just 5.


Do you have any kind of hearing loss?


No, my hearing is fine.


My VHIC was stolen 2 days ago. What should I do?


Ask for a replacement card at the VA medical center where you had your picture taken. Please, you must to bring your driver's license, passport or other government ID so we can verify your identity before we give you a new card.


Have you changed your medical center since you received your original card?


Yes, I did it.


Please, contact the medical center where you currently receive care or call at 877-222 -8387, Monday through Friday , 8:00 a.m. to 8:00 p.m. ET.


I have not enrolled yet, what should I do?


Please, find out how to apply for VA health care.


What about my old Veterans identification card? May I keep it?


No, you must destroy it by cutting it up or shredding it. We want that you have a new VHIC. This new card offers even more security to protect your personal information.


Can you tell me what to do if I don't have my VHIC?


Yes... contact the medical center where you currently receive care or call at 877-222-8387, Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.


I'm here to learn about work study jobs


Okay, undergraduate and graduate students with work-study jobs will work part-time on or off campus while enrolled.


what do I need to know?


You need to know that funds are limited so you should apply early for student aid.


Where are the jobs for this?


They are both on campus and off campus.


Did you need more info on on campus jobs?


yeah who would I work for at school?


You will usually work for the school.


and who would I work for if it was off campus?


Your employer would probably be a private nonprofit organization or a public agency, and the work performed would be in the public interest.


are we paid by the hour?


It somewhat depends on whether you are an undergraduate or graduate student.


Hello there, I would like to learn more about the reserve educational assistance program.


Of course. The Reserve Educational Assistance Program REAP ended on November 25, 2015, but under the National Defense Authorization Act of 2016, some REAP benefits will remain in place for 3 more years.


Would you like to know how it may affect you that REAP has ended?


Yes, please.


You can find the description that best fits your situation below and with it you can learn about how this change affects you, and what to do next.


Wait. I've been using REAP benefits before the 24th of November 2015. What about that?


In that case you can keep using your REAP benefits until November 25, 2019.


Alright. And under which conditions do my REAP benefits count toward my GI Bill eligibility after REAP ended?


Did you establish REAP eligibility before November 25, 2015?


No, I established it in 2016. Is that a problem?


In that case you can't credit your REAP eligibility toward your Post-9/11 GI Bill eligibility.


That's not good. What if I applied for the benefits but started school after November 24, 2015?


In that case you're no longer eligible to receive REAP benefits, but you may be eligible for Post-9/11 GI Bill benefits.


my health ID card is missing! what do I do???!


You can get your card replaced at the VA medical center where you had your picture taken for the original ID. You will need a government ID or being to answer your challenge questions to verify your identity.


Are you still using the same medical center where you got your original card?


Well, no, I moved recently. What do I do?


Contact your current medical center. Or you can call 877-222-8387 (Monday through Friday 8 a.m. to 8 p.m.), to verify your identity and get a new card sent to you.


What if my old card turns up after I get my new one?


Your new card will be more secure than your old one, so please destroy the old one if you find it. You can cut it up or shred it.


what if my card doesn't get sent to me right away? what if it's been a few weeks and I need it?


If it doesn't get to you within 10 days, please call 877-222-8387 to get it straightened out as soon as possible.


What is the ID card even used for anyway?


You use it to check in for your appointments, as well as get Veterans discounts at stores. It cannot be used as a credit card or insurance card.


What if I forget what my current medical center is to go get a new card?


Then you are better off calling 877-222-8387 and having them help you through the process.


Hello, I would like to know more about replacing or transferring personalized plates.


Are you planning to replace or transfer personalized plates?


No, at least not now.


Do you want to replace personalized plates that are old or damaged?


No, I don't.


Do you want to replace the personalized plates you have now with different personalized plates or personalized picture plates?


No, that is not the case.


Are you wondering if you can keep your current personalized combination and use it on your new picture plate?


No, sorry.


Are you wondering if you can transfer a current set of personalized plates to a new vehicle that you plan to purchase?


Yes!


Then I'm happy to inform you that this is possible.


Will the registrant and registration class NOT change?


Yes, it won't change.


In that case simply instruct the automobile dealer to transfer your personalized plates to your new vehicle.


Hi there. I have a federal student loan but I'm kinda confused about the repayment process, I would like some help with it.


Sure, don't let the repayment process overwhelm you. We can help you to solve some doubts you may have.


Have you seen the steps on the check list?


No, I have not. Not yet at least.


Great. But this is a free of charge process? Or I have to pay some extra for your advises?


It's free. Remember that you will never have to pay for help with your student loans.


Alright. I heard from some of my friends that my loan can be forgiven if I consolidate it, is that true?


Yes, if you consolidate your loan you can increase your chances of qualifying for an affordable repayment plan or a loan forgiveness. But you need to see if this is your best option.


And what kind of things helps me in this case?


Some things that can help you is, if you can afford it, start making some loan payments while you still are in school.


I see, normally the payments are done after I leave the school, right?


That's right, after you graduate, drop school, or leave, you will have six months to start your payments of your loan.


What happens when I have been approved for disability benefits?


Do you want to know when your benefits start?


yes I do, when do they start after I get approved


Was your application already approved?


no, not yet but I want to know about medicare and prescriptions


can I get more info on prescription coverage for part D and enrollment?


For more information on the enrollment periods for Part D , you should read Medicare 's page .


any other info or place I should go?


yes, for more information we recommend you read Medicare 's page .


okay, and what if we need help paying for things? are there coupons or things to help us?


Yes, there is assistance available. If you receive Medicare and have limited resources and income , you may be eligible for Extra Help with Medicare Prescription Drug Plan Costs .


Could my federal student loan possibly qualify for discharge if the school in which I am currently enrolled is closing?


I can help you to learn about the eligibility requirements for discharge and how you can apply.


Ok what are the criteria for a possible discharge?


You may be eligible for a 100 percent discharge if you were unable to complete your program because your school closed.


I was enrolled when my school closed and did not complete my desired courses.


In that even you may indeed be eligible for a 100% discharge of your William D. Ford Federal Direct Loan Direct Program loans, Federal Family Education Loan FFEL Program loans, or Federal Perkins Loans.


How do I obtain this discharge of my loan?


It is very important for you to obtain your academic and financial aid records if your school closes since you might need those records if you plan to attend another school or want your student loans discharged.


What would I need from this school if I am planning on completing my education elsewhere?


You will need to obtain your academic and financial records if you plan to attend another school.


Are you able to answer questions about benefits I may have by receiving a closed school loan discharge?


Are you inquiring about the benefits you would receive by obtaining a closed school loan discharge?


Yes, I am.


If you receive the closed school loan discharge, you have no further obligation to repay that loan, you will receive reimbursement of payments made voluntarily or through forced collection, and the record of the loan and all repayment history associated with the loan, including any adverse history, will be deleted from your credit report.


Hello there. How are you doing today? I came here to learn more about vocational rehabilitation, maybe you can explain a few things to me?


Of course. Do you have a service-connected disability that limits your ability to work or prevents you from working?


No, I don't.


I'm a former soldier who was wounded in action, I took a bullet for my country. God bless America. Now I want to know what America can do to support me with my disability. Can you tell me, please?


Gladly. You can explore VR&E support-and-services tracks for help learning new skills, finding a new job, starting a business, getting educational counseling, or returning to your former job, for example.


How can I access this VR&E thing?


You can access VR&E through the Integrated Disability Evaluation System IDES.


Alright. Is there something you can do for my wife and family as well?


Yes. We can help you find out if you're eligible for certain counseling services, training, and education benefits.


I suppose you can help me figure out if I'm eligible for the VR&E program too?


Yes, we can also help you find out if you re eligible and how to apply for vocational rehabilitation benefits and services, like help exploring employment options and any required training needs.


How can I get information about VA Individual unemployment if you cannot work


can't you work because of a disability related to your service in the military?


yes


okay. You may qualify for what is called Individual Unemployment. This means that you can get disability compensation or benefits at the same level as a Veteran who has a 100% disability rating.


What requirements must I meet?


You have at least 1 service-related disability with a disability rating of 60% or more, or 2 or more service-related disabilities with at least 1 disability of 40% or more and a combined rating of 70%, or plus ?


do not


No You may be able to get disability benefits if you do not meet both requirements


Who is covered in this benefit then?


What kind of benefits can I get?


you can have at least two benefits 1- for health care2- Indemnity payments


What should I present when I submit the application?


You will need to present evidence that supports documents such as a doctor's report or the results of medical exams that show that your disability prevents you from keeping a steady job. We will also review your work and educational history.


Can you please give me some information about federal student aid acquisitions?


Federal Student Aid Acquisitions plays an integral role supporting Federal Students Aid 's needs and program objectives. Federal Student Aid Acquisitions is responsible for ensuring the efficient and economic acquisition of products and services for Federal Student Aid while reducing cost and maintaining compliance with applicable laws, regulations, and Executive Orders.


Is there a way to contact you?


Do you have any questions regarding Federal Student Aid 's Acquisition activities?


No, at least not yet. I'm sure I will have plenty at a later point of time.


What can you tell me about the acquisition forecast?


Federal Student Aid prepares an annual forecast, with periodic updates, of expected contract opportunities in excess of the simplified acquisition threshold for each fiscal year. Information on Federal Student Aid's forecast, as well as other U.S. Department of Education acquisitions, can be found at Forecast of ED Contract Opportunities.


What about acquisition notices?


Active acquisition synopses, contract solicitations, and other information including draft work statements, special notices, sources sought notices, etc., are available at FedBizOpps, the U.S. Government's single point-of-entry for federal business opportunities.


Does that mean that I'll find acquisition synopses at FedBizOpps, to make it brief?


Yes, that's correct.


Hello, I hope you are well. How are my benefits protected


Did you do the online identity verification process?


yes.


Did you make an account online?


What if I cannot or do not want to do that?


You may visit the local office and make one in person


Ok thank you


You are welcome. You ccan also add extra security, would you like more information?


Is it safe to do this online?


I can assure you it is very safe. One of our most important responsibilities is protecting your investment and personal information


Is it really secure?


we have a robust cybersecurity program in place to help us succeed


does your vehicle have a NY State transferable registration?


no is not.


Wha are other documents that can be used as proof of ownership?


You could use as proof of ownership a bill of sale of the previous owner or your cancelled check for payment.


What can I do with a non-transferable registration?


with the non-transferable registration, you can use your vehicle normally but you can't transfer its ownership to another person.


Can you tell me what to do in case I lost my transferable registration?


for that matter, you should apply for a duplicate registration document at a DMV office. You can use the Application for Registration or Ttittle PDF MV-82, and also the PDF MV-82.1 for instructions


Please tell me the full name of the PDF MV-82.1


Sure, the PDF MV-82.1 contains the instructions for Registering / Titling a Vehicle in New York State


Who's in charge of giving the non-transferable registration.


that would be the local DMV office.


Hey there, i was looking for some information about registration and title record abstracts


Do you need information about what are those?


Yeah, it could be useful to know what they are.


You can see those definitions in the proper documentation issued by NY DMV.


i guess there's some paperwork involved in these request, isn't?


You're guessing right. Aside from a DMV form, you must include your plate number or your vehicle identification number.


That's equal to both registration or title requests?


That's right. It applies for both of them.


So, what number of form do i need anyway?


You'll need to get a Form MV-15 or also known as Request fro DMV Records.


Umm, and what happens if i don't have that plate number or that other number? If I don't know them?


It's no problem at all. You'll only need to provide your name and date of birth, along vehicle's make and year.


Hello there, I would like to know what documents I need.


You'll need to provide a proof of citizenship to us.


Have you previously reported your child's U.S. citizenship to us?


No, I haven't.


What if I don't have a proof of citizenship available?


Then we may accept the child's state-issued non-driver's identification card or adoption decree.


And what if I don't have any of these documents?


In that case we will ask to see other documents. Any documents submitted, including the following, must be current not expired and show your name, identifying information date of birth or age and preferably a recent photograph. We could for example ask for an employee identification card.


I see. And what would work as a proof of identity?


For example a U.S. driver's license or a state-issued, non-driver identification card.


Actually, a friend of mine lost their Social Security card. If that happens to me, can I get it replaced somehow?


You can replace your child 's Social Security card for free if it is lost or stolen. However you may not need to get a replacement card, knowing your child's Social Security number is what's important.


What should I do if I need to change my direct deposit or contact information?


do you want to change your information?


yes


any of these ways:online, or contact your nearest regional benefits office or VA eligibility office


ok how can I see my payment history?


you 'll need a Premium DS Logon account . Your My HealtheVet or ID.me credentials won t work on the eBenefits website . Go to eBenefits to sign in , register , or upgrade your DS Logon account to Premium .


What VA payment information can I view when I sign in?


Disability compensations Pension benefitsEducation benefits


Should I contact VA if I have other changes to my information?


Yes. It s important to update your information with us if you change your marital status , have a baby , adopt a child , or experience any other life change that could affect your rating or payment


and if I have a disability rating of 30% or more


you may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate


how Restore license after revocation


Did you do it after September 27, 2019?


not


What to revoke my driver's license?


A serious traffic offense or multiple offenses can result in the revocation of your NY State driver license or driving privilege . 1 A revocation means your license is cancelled , and you must apply for a new one once the revocation period is over


If it is received after the 60 days?


it will be rejected


If you are currently suspended for failing to pay child support, before continuing with the application for a new driver's license?


you must contact your local child support collection unit to make a payment and to have the suspension cleared . By law , DMV can not clear / remove a child support suspension unless directed to do so by the Office of Temporary Disability OTDA


what do i need to get this approval list


The provider will need form DS-449 Alcohol and Drug Abuse Rehabilitation Program Summary . They may contact Driver Improvement Unit , 6 Empire State Plaza , Room 336 , Albany , NY 12228 or by fax at 518 473 - 8229 , to obtain this form .


I need to know how to colect social security under my spouse


Are you at least 62 years of age and is your spouse currently receiving retirement or disablilty benefits?


yes


even if you have never worked under social security you may be able to get your spouses retirement benefits because you are at least 62 years old. You can also qualify for medicare at age 65


What if we are divorced?


you may still be able to get benefits on your ex-spouse's recod


What are the requirements for Divorced spouses benefits?


For information on the requirements for divorced spouses benefits  read " If You Are Divorceds


How much will I receive if they only files for one benefit?


If your spouses birthday is Jan.2, 1954 or later the option to take only one benefit at full retirement age no longer exists. read they will be effectively filing for all retirement or spousal benefits .


Will this decrease my spouses retirement benefit?


Benefits paid to you as a spouse will not decrease your spouse s retirement benefit.  In fact ,the value of the benefits you may receive , added to their benefits , may help your spouse decide if taking benefits sooner may be more advantageous .


How do I apply?


ICall first to make an appointment f you do not live in the U.S. or one of its territories,you can also - Contact the nearest U.S. Social Security office , U.S. Embassy or consulate .


I don't understand what kind of protection you have in place.


Are you trying to verify your identity online?


Yes, I can't get it to work.


We have these measures in place to keep your sensitive information safe.


Are your worried about your info being protected?


Yes.  I don't want just anyone getting into my account.


We have a new verifying process in place to make sure that doesn't happen.


I think I got a phishing email pretending to be you.  What do I do?


Are you certain it didn't come from Social Security?


No, I don't know how to tell.


Is it supposed to end in .gov?


Yes, if it ends in .gov then it is from us.


Good morning. I'm a goods supplier and wanted to know if it's possible to work with you?


Sure. Help is never enough. Here in Student Aid Acquisitions, we make sure to acquire products and services for Federal Student Aid while reducing cost and maintaining compliance with applicable laws, regulations and executive orders.


That's great. IF i wanted to know more about this, where i should go or use?


Do you mean, questions about Federal Acquisition's activities?


Not exactly, I would say something more general.


Thanks. By the way, I heard about something called FedBizOpps. Could you tell me more?


No problem. As you may know, FedBizOpps stands for Federal business opportunities, Government single point of entry for doing federal business. Within FedBizOpps there are copies of request for quotations from proposed contract actions expected to exceed $10,000 but not to exceed $25,000.


Wow, pretty specific there, huh? Alright. Look, I'm a big enthusiast for Information Technologies. Federal Aid has use for it?


You could say that. Federal Acquisitions relies heavily on IT, so its effective use is a great asset for the program.


That's cool, you know?. Technologies are awesome. Anyway, do you have some schedule for acquisitions?


That's correct, we prepare an annual forecast,with periodic updates of expected contract opportunities.


I need an estimate of registration fees


Is this your first time registering your vehicle?


No it isn't


What are the fees and taxes when done online?


The online estimate does not include sales tax


What is the registration fee and tax?


You can use the online service to estimate your trailer or boat registration fee as they are estimate differently


What are the registration fee and vehicle plate fee


You must pay both of those


Where can I find information on the registration fees and taxes


You can use the charts supplied here to estimate both


What happens if I transfer the registration plates from another vehicle


If you transfer those from another vehicle you don't have to pay plate or MCTCD fees


I have some questions about Student Aid Reports.


The Student Aid Report summarizes your FAFSA form, so it's very important that your information is correct.


What will be on my SAR report once I complete my FAFSA form?


Once you complete your application, you will see an Expected Family Contribution(EFC) displayed in the upper right hand corner of your SAR.


How will I receive my SAR?


You will receive your SAR on paper. If you included an email in your application, you can also receive an online copy.


Did you provide an email?


No, I don't think I did.


What if there is a mistake on my FAFSA form?


Once you correct the mistake and correction has been processed, you will get a copy of your SAR.


What is the DRN used for?


Your DRN is needed if you choose to allow your college to change information on your FAFSA form.


I need to know where I can find Aidan.


At this time, Aidan beta version is only available to a pilot group of users while they are logged into their accounts.


Do you know if you belong in this group of users?


No, I'm not sure.


Do you see the Aidan icon on your account?


Yes, I do.


Great. Aidan is available to you. In the future, Aidan's services will be available to a wider audience.


How does Aidan work?


Aidan acts as a virtual assitant who can answer questions related to federal student aid. It uses advanced technology, AI, and natural language processing to answer common questions.


How do I access Aidan?


Log into your account and look for the Aidan owl icon in the bottom right hand corner.


How secure is my private information when using Aidan?


This service is very secure. Federal Student Aid handles and stores all your data from interactions with Aidan.


Do I need to turn in in to DMV?


Do you have these documents available?


Yes, why do I need to mail a copy of his death certificate to DMV?


Providing copies of these documents will ensure that your deceased loved one will not become a target of identity theft.


What about registration? My father had just registered his truck shortly before he passed away. Is it possible to receive a refund?


After the criteria is met to receive a refund, DMV can issue a refund to the name of the estate.


What about his vehicle title and license plates?


DMV can assist you with these issues.


So, I need a copy of his death certficate and license to give to DMV?


Yes. This ensures that you will not receive any more mailings for the deceased loved one.


What criteria needs to be met to receive a registration refund?


You need to fill out and sign the Request for Refund MV-215 with "deceased" wriiten on the form. You will also need a copy of his death certificate.


Can I transfer my deceased father's truck into my name?


Yes. To help you transfer the ownership of the truck, you can review the MV-843 checklist.


can you help me get more information about Veterans Disability Housing Grants


Sure, we offer housing grants for Veterans and service members with certain service-related disabilities so they can buy or change a home to meet their needs and live more independently. Changing a house can involve installing ramps or widening doors


Could you make modifications at home?


Of course you can change your home to meet your needs and live more independently. Changing a house can involve installing ramps or widening doors.


When could I use this benefit?


You can use this benefit in fiscal year 2020 or in future years if the law continues to give us the authority to offer them. grants and we don't go beyond the new FY limit.


how many grants can i get?


You may be able to earn up to 3 grants totaling up to $ 85,645 through the SAH grant program.


ok thanks for the information and Can I get a Specially Adapted Housing (SAH) grant and how much funding does this grant offer?


You may be able to get a SAH grant if you use the grant money to buy, build, or change your permanent home, a home you plan to live in for a long time.


What requirements must I meet?


Do you qualify for a SAH or SHA grant?


do not


No You may be able to get a temporary residency adaptation TRA scholarship as you don't qualify, sorry


I don't understand the different parts of Medicare.


I can help you with this! A and B are people with all their healthcare services through private plans.


Do you need more information?


No, I'm good.


What if I get Medicare and can't afford the costs?


You can qualify for extra help with prescriptions.


How can I figure how much I'll receive?


You can use the online Benefit Calculator.


Where can I find more about disability?


We have several publications you can access about disability.


Is there one about what info I need to know about getting benefits?


Yes, What You Need To Know When You Get Social Security Disability Benefits can explain it for you.


Are there other resources I can use for information?


Yes, there are several publications.


Are there other ways to learn more about phishing?


Yes, you can learn more about phishing so that you can avoid security problems, do you have internet access?


No I do not have access to the internet.


Would you like to learn about phishing from non-internet sources?


No, thank you.


When will I be taken to an official social security site?


Links, logos, or photos in an official social security email will always direct you to an official social security website.


Will I be offered extra security for my account?


Yes, we now offer you the choice to add extra security when you create your online account.


What is the new identity verification process online?


The new process requires you to sign in with a username and password and to choose whether or not you want to add extra security measures.


How do I know if an email I received is legit?


Do not respond to emails that request personal information, reputable businesses never ask for personal info.


I would like to know whether I can buy information on driver license and vehicle from DMV.


Yes. You can buy the information through contract sales, pay - per - search and over - the - counter.


Can you tell me more about the contract sales method?


Through contract sales method, DMV sells the information for every two years by an open procurement process. The successful bidders must follow the limitation that comes with the information so that the information will not be misused.


Does motor vehicle manufacturers also use the information shared by DMV?


Yes and it is a good example how the sharing programs play a critical role in improving public safety and make our life more convenient.


What else the benefits of the shared information?


Bus companies could check their bus drivers and confirm their ability to safely drive the school bus. Employers could check their workers records to be aware of anything suspicious that might cause safety problems and there are many more examples on how the shared information benefits our daily life.


Without the shared information, traffic safety and commerce would also be impacted negatively.


I never thought that it can also have impact on commerce.


Could I access the data for DPPA purposes?


Yes you may access it through pay - per - search service for a legitimate DPPA purposes. However, you must also sign an agreement identifying that the purpose is permissible under the DPPA.


What happens when an insurance company could not use the shared information programs?


When insurance companies could not conduct these searches, you will have to go through long and complicated process just to have a quote given to you. In addition, you will also unable to shop for affordable rates and there would be a potential increase in fraud and unreliable driver records.


Is it possible to work while receiving benefits?


Yes it is possible to work while receiving Social Security retirement or survivors benefits and it could mean higher benefits in the future.


What happens when I do work?


It could mean a higher benefit for you in the future when receiving benefits.


How much will I be able to earn and still receive benefits?


Are you younger than full retirement age and make more than the yearly benefit?


No I am not younger than the full retirement age.


What happens if my earnings for the prior year are higher than one of the years you used to compute my retirement benefits?


We will recalculate your benefit amount and pay the increase retroactive to January the year after you earned it.


What happens if I am under full retirement age for the entire year?


We will deduct $1 from your benefits for every $2 you earn above the limit for the year.


Hello. My name is Jim. I am currently not working and looking for employment.


You're at the right place. We offer the help you need to build your career and find the opportunities that are right for you.


Sounds good. What can you do for me?


Here you can get career and employment assistance, manage your career and find more information and resources.


Can you help me get a job then?


Of course. We offer the help you need to build your career and find the opportunities that are right for you.


I'd appreciate it. My situation right now is pretty bad. Can you do anything for a Veteran? I'm at risk of losing my house.


Yes, we can. Please connect with our caring, qualified Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7.


Sounds good. And what about a proper job?


Well, as you separate from the military you can explore your career options by attending a Transition Assistance Program TAP briefing.


Anything else you can do to help me?


You can view the current subsistence allowance rates online to find out the amount we'll provide to help you pay for basic needs like food and clothing, if you're an eligible Veteran participating in the Voc Rehab program.


Would you like to know about other VA benefits and services?


No, thank you. You already helped me a lot. I'll look into that information you just gave me. Have a great day!


hi i need help about Types of Veteran ID cards


There are many types of ID cards that you can use to show that you are a Veteran. You only need to have one of them for this purpose.


What requirements do I need to meet?


Active duty service, in the Reserves or in the National Guard, including the Coast Guard?


do not


We regret to inform you that you may not be able to obtain the benefit since it does not meet all the requirements


What is the Department of Defense Identification Card for?


A Department of Defense Department of Defense ID card is used to show your military status and access services at military bases. You can also use this card to get discounts offered to veterans at many stores, businesses, and restaurants.


Do you have a DoD ID card?


What happens if I have a VHIC card?


Hi I have heard that I might be able to have all or portion of my Federal Perkins Loan canceled, if this correct?


Yes under certain conditions you may be discharged from your loan or you may have a portion of your loan canceled based on your employment or volunteer service.


What are the eligibility requirements for the cancellation of a Perkins loan?


Do you have a Perkins Loan?


Yes I do.


Have you served full-time in a public or non-profit elementary or secondary school as a teacher?


Yes I have as a teacher in a school serving students from low income families.


You mentioned a school serving student from low income families. Please confirm that you were a teacher in such a school.


No I did not.


Have you been a special education teacher?


No I have not been a special education teacher.


Have you been a teacher in the fields of mathematics, science, foreign languages, or bilingual education, or in any other field of expertise determined by a state education agency to have a shortage of qualified teachers in that state?


No I have not.


In that case I am afraid that you will not qualify for cancellation of part of your Federal Perkins Loan.


under 18 restrictions


The Graduated License Law places restrictions on drivers under 18 years of age who have a junior learner permit or junior driver license.  These restrictions will depend on various factors.


what if I don't do the restrictions?


Your junior learner permit or junior driver license could be suspended or revoked for 60 days.


can I get a motorcycle license if I'm not 18 yet?


Are you 17?


yes I am


You would be eligible for a senior driver license, Class D or M, if you have a junior driver license or limited junior driver license and have completed a state-approved high school or college driver education course.


do restrictions change depending on where I drive?


Yes, your driving privileges will vary depending on which of the our three geographic regions you will be driving in.


how do I turn my jr license into a senior license when I'm ready to do it?


You will need to bring your junior license and the Student Certificate of Completion that you received from your instructor to any DMV office. You will have to return your certificate and junior license to receive the senior license.


Hello, I need information related to PSLF?


It is a form and must be completed and mailed to a specific address.


You can find information with your administrator.


Can you tell me in more detail what this process consists of?


What do you plan to do with the information you put on the form?


This information allows us to tell you if you are making qualified PSLF payments.


Can you give me more information?


If you have any questions, you can contact FedLoan Servicing to answer questions about it.


I still have more questions for you, can you help me?


Check the page on asking frequently asked PSLF.


What are federal programs? and what conditions must be met to be approved?


These loans do not qualify but may become eligible if you consolidate them into a Direct Consolidation Loan.


What information is needed to create an account so that I can received by Social Security Benefit verification letter online?


Do you have login information yet or do you still need to create an account?


I don't have an account yet and would like to create one.


Could you please explain to me what exactly is a Social Security Benefit verification letter?


Your Social Security benefit verification letter includes your name, date of birth, and the benefit you receive from us.


I still have questions but am hard of hearing, is there some way I can get information using a TTY number?


You can call toll-free TTY number 1-800-325-0778 between 7 a.m. and 7 p.m. Monday through Friday for further information.


What are the benefits of have a mySocial Security account?


If you create a free mySocial Security account, which takes less than 10 minutes to do, you can download or print your benefit verification letter and get access to many other online services.


Can I call the TTY number on the weekend?


No the TTY number is only available between 7 a.m. and 7 p.m. Monday through Friday.