I am looking at a used vehicle on your website and want to know what the reported mileage is?


I'm sorry, but vehicles over 10 years old are exempt from mileage disclosure.


Are there any other titled vehicles you are interested in?


Not at this time.


I can say if odometer has passed its maximum reading at the time of the sale, if you want to know?


No, that doesn't help me.


Do you know if the mileage is unknown because the odometer is broken has been repaired, or has been replaced?


No


Do you have to have proof on that?


Yes, or the lien holder could repossess the vehicle from you.


Does this need to be taken in first to get repaired?


You must file it with the DMV withing 90 days or 3,000 miles of the repair.


Can you tell me more about disability benefits?


Of course I can, I'd be happy to help.


Are you currently receiving Social Security disability benefits?


Yes. As a matter of fact, I do.


Great. In this case you can find information and services for managing your benefits online.


Can I apply for adult disability benefits online if I'm at least 18 years old?


Of course. You can use the online application to apply for disability benefits, if you fulfill the requirements.


What if I'm unable to work because of a medical condition?


In that case you can apply, as long as this condition is expected to last at least 12 months or results in death.


What if I'm applying for Social Security Disability Insurance at the same time as having an SSI claim?


You can also file for Supplemental Security Income SSI online, but only if you meet certain requirements.


How can I find out if I'm eligible?


I can tell you the requirements if you want. Should I do that?


I would like some information about the PLUS Loans program for education.


PLUS loans are in place to help parents pay for education expenses not covered by other financial aid


And how do I apply for one of these loans?


There is an online application for you to apply for a parent PLUS loan.


If I do get a PLUS loan and I'm having trouble repaying it, what will happen?


If you will have trouble making a payment, contact your loan servicer right away. They can help you understand your options for keeping your loan in good standing.


What criteria must I meet to be eligible for this loan?


Are you either the biological, adoptive parent or stepparent of a dependent undergraduate student enrolled at least half-time at an eligible school?


Yes the biological parent.


Is your credit rating good?


Yes I have a decent credit rating.


Do you meet the eligibility requirements for federal student aid?


Yes, I think I do.


Then you should be a candidate to receive a parent PLUS loan.


You mentioned earlier that my loan agent could help me if I'm having trouble paying. What exactly could he do?


For example, they might be able to change your repayment plan to lower your monthly payment or request a deferment that allows you to temporarily stop or lower the payments on your loan.


I am trying to use the benefits planner for retirement.


Would you like to know other things to consider when planning for retirement benefits?


Yes, I would like to know of other things to consider.


Do you know what is the best age to start your benefits?


No, I do not know the best age to start retirement benefits.


What is my spouse's survivor benefit based on?


Your spouse may receive your full benefit amount plus any accumulated delayed retirement credits after full retirement age.


You may choose to start getting retirement benefits earlier.


What is the best age to start my benefits?


The answer I can give you is there is no one best age for everyone and an informed decision is the best way to go about it.


Is there an option to take just my benefit and not my spouses.


The option to just take one does not exist any more but you can take both now.


Can there be more than one discount applied for a young driver?


It is possible. It varies by insurance company so it is best to contact them


Did you review the article on how to reducedriving record points?


I have not did that yet, no


Will my premium raise due to PIRP?


No it will not


Who do I contact to see if more than one discount can be applied?


Sure I can help you with that. Contact your insurance company or agent to learn if both reductions will be given at the same time


You can contact the course sponsor, they usually will mail you a completion certificate


ok thank you


Will I be notified if I qualify?


yes for sure. The course sponsor will mail you a completion certificate within 45 business days after you complete the classroom course


Hello, I want to know more about low completion totals.


Ok. Are you wondering why your FAFSA submissions or completions are lower than you think they should be?


No, not really.


Are you a high school counselor or college access professional and looking for resources to help increase FAFSA completion totals?


No, that does not apply to me.


Are you a counselor at a high school with lots of students aged 20 or older and are curious why your numbers are so low?


No, that does not describe me.


Should most high schools be contained in the database on the FAFSA form?


Yes, that is correct.


What is causing the totals reported last year to be different?


Yes, various reasons could cause this. You may have applicants that had applied in previous years.


Goof afternoon. I'm needing some inside information about retirement planning


Is the information you need related to the online calculator?


Indeed, it is.


Very well. That calculator allows you to estimate your social security benefit.


Are you looking for an accurate estimate?


No, not specifically.


Do you know if i won't have any problems with my birthday day, because i was born on January 1st?


Not necessarily. The system will just proceed to figure out your benefit as if your birthday was in the previous year.


Uh-hu, i see. Say what about if i qualify as a survivor, that could affect something?


It could, yes. In that case, your full retirement age for survivor benefits may change.


Ok, ok. Going back to the calculator, i which proportion should i enter my earnings on that tool?


You should enter all your past earnings. Yo can get that from your account.


I  came here to know why I should attend a college.


First you should look at this link here.


Have you taken a look at the chart below?


Yes, I already saw it.


As you can see on it, more education equals more money.


So if I study at a college, I earn more money later on?


Correct. A college education is a long-term investment. You can find the school and funding options that work best for your situation and put you on the path to success.


I see. You convinced me. So what should I do to prepare for college?


There's so much to consider when it comes to getting ready for college: where to go, what to study, how to apply, how to pay for it all, and more.


Do you have any information I could show to my parents?


Sure. You can review our resources for parents to learn more about saving early, finding tax breaks, and understanding parent loans to help support your child's college journey.


But I'm already 28 years old, isn't that too late for college?


It's never too early or too late to explore your options for college or career school. We'll walk through some key steps in preparing for college and provide resources that can help you along the way.


why should I go to school?


A college education = more money, more job options, and more freedom.


Would you like to look at a chart that shows how you make more money as you get more education?


yeah


I will give you the link to the chart


Is there anything my parents can look at to plan ahead?


They can look at our resources for parents to learn more about saving early , finding tax breaks , and understanding parent loans to help support a child's college journey.


any more resources for the parents?


Yes we can give you more resources for the parents


what else do I need to do to prepare for school?


Our checklists will walk you through the steps you can take to find and get into the college that’s right for you and help you learn how to prepare financially.


how early should I start preparing?


Whether you are in high school, in elementary or middle school, out of school, or perhaps never finished school, there are a number of steps you can take to prepare now.


Hi. I'd like to get a social security card. I was born an American citizen outside the US. What do I need?


Are you an American citizen?


We will need documents. Do you have your foreign birth certificate?


I am not sure. What do I do if I can't find it?


You can submit your passport or possibly documentation from DHS that proves your age.


I can do that. Is this how I get an original social security card for a foreign born US citizen?


Yes.


Do I need to attend an in person interview?


Yes, there is a required in person interview. You will need to show that you do not have a Social security number.


I do not have one. I have lived in the US, and I am just now trying to get a social security number.


Okay, we may need to ask for background on the schools you attended.


What if I lived outside of the US for a long time?


Do you have a passport or school or employment records showing that you lived outside the US for a long time?


I want to appeal a decision from Social Security


Is this for a non-medical determination?


nope


how do I know what is going on with my hearing?


Whether you applied online , by phone , or in an office you can check the status of your disability and SSI hearing using your personal my Social Security account .A my Social Security account is an easy , convenient , and secure way to do business with us .


Do you have a my Social Security account?


no, does it have to be all done online


could I call or when they give me a decision can I appeal online?


Yes, you can file an appeal by calling our toll - free number , 1 - 800 - 772 - 1213 or TTY 1 - 800 - 325 - 0778 or contacting your local Social Security office .


and I can fight if I disagree with the decision they give, right?


you may request a review by Social Security s Appeals Council online .


Can picture plates be personalized?


Yes, some picture plates can be personalized for an additional fee.


Which picture plate are you interested in?


Any of them.


You can browse our collection of picture plates online.


What fees are associated with personalized plates?


There is an annual fee in addition to your vehicle registration renewal fee and will be paid when you renew your registration.  If you renew for two years, there will be two annual fee.


How much do personalized plates cost?


Passenger and Commercial plates initial cost is $60 and the annual fee is $31.25.


What is considered a personalized plate?


Personalized plates are standard series plates that have a combination of numbers and letters that you select.


Are there restrictions?


Yes, plates can not give the appearance of official plates, be obscene, derogatory, or offensive or be combinations that do not have one letter.


I need to know about corrected cards for U.S. born adults.


Have you legally changed your name?


No sir, I haven't


Are you currently working?


I'm not


You could have inconveniences if you don't tell us about a legal name change.


I'm aware of that.


Just in case, you must know that it could prevent your wages from being assigned correctly to your Social Security record, and this could lower the amount of your future Social Security benefits. It could also cause delays when you file your taxes.


What I want to know now is, I haven't established my U.S. citizenship with Social Security yet, what should I do now?.


We need to see documents that prove your citizenship. You can use your US birth certificate or US passport as proof.


Can I use photocopies of the documents asked?


No, we don't accept photocopies or notarized copies.


how to use VA Tutorial Assistance well?


are you struggling with the courses?


yes


Am I eligible for this benefit?


Are you enrolled in an educational program part-time or more?


Are you taking a course that is difficult?


Do you have to take the course as part of your educational program?


You cannot get this benefit if you are using VA educational assistance


can you help me pay a tutor?


yes we can help you pay a guardian


How do I know I register an ATV?


Do you know which vehicles are considered all terrain vehicle or ATV?


Yes, I know which vehicles are ATVs.


That is great that you know ATV is any self-propelled vehicle, including off road motorcycle, that is manufactured for use on off-road trails or in off-road competitions and they are less than 70 inches wide and weigh less than 1000 pounds.


Do you need more information?


Yes, I would like more information please.


You can see our brochure "ATVs:Information for Owners and Operators."


What do I need to show the DMV when registering my ATV?


You would need to complete the Document Guide to make sure you bring the correct documents with you to the DMV.


Do I need to register my ATV with the DMV?


Yes, you need a valid NY State registration to ride your ATV in NY State unless you are going to use it for snow removal or agricultural puproses on your own property.


What if I purchase my ATV from a NY State ATV dealer?


Your dealer is required to register it before it is delivered to you.


What if the ATV is transferred by a private person?


You would still need acceptable proof of ownership which is a NY State or out of state transferable registration or title certificate signed by the previous owner to transfer to you.


Hi, good morning. I'm looking to do some benefits planning on disability. Can you help me with that?


Sure, no problem. It's great you think in advance. Most people don't think that something as disability could happen to them, but possibilities are higher that they think.


Yeah, i know. i read this newspaper article and here i am. Oh well, could you tell me about the medical requirements for this, please?


very good. Under disability, there's two programs, disability insurance program and social security income program. For both of them, the medical requirements are the same, plus disability is determined by the same process.


Oh, i understand. And what kind of benefits exist under the first program?


The social security disability insurance program pays benefits too you and your qualified family members, in case you have worked enough time and paid your social security taxes. You have also the option to get a qualification for a disabled child if he/she is an adult and got disabled before age 22.


Um, i see it has many options available. Look, and what kind of information you request from me?


Well, we may ask you about your medical condition, work and education history to help us decide if your disability runs under our rules.


Ok, that makes sense. say, i heard about some disability planner? How can be that of use for me?


That planner will help you to find out how you can qualify and apply for benefits and what happens in case you application gets approved.


I see. Is there any information available for advocates or attorneys on these themes?


Are you a law practitioner?


Yes, i'm a attorney in law.


If that's the case, you should be aware of some things.


What info do I need to calculate my benefits when affected by GPO?


are you estimating your your future spouse 's , widow 's , or widower 's benefits under the GPO?


Yes I am


You will need two things: The estimated " gross " monthly amount of your pension from your government job not covered by Social Security . and The estimated monthly amount of your Social Security benefit as a spouse , widow , or widower before the effect of GPO .


How do I know what my spouse's benefit will be if I retire at full retirement age?


If your spouse already receives benefits  ask them what their benefit would be if it started at their full or normal retirement age . Divide this amount in half and round down to the nearest dollar .This is your estimated spouse 's benefit if you retire at full retirement age .


and how would I know how my government pension will affect my benefits?


To get a more accurate estimate of how the government pension you will receive for work not covered by Social Security will affect the part of your benefit based on your spouse 's work : Enter the estimated " gross " monthly amount of the government pension in today 's dollars you will receive for work not covered by Social Security in Step # 1 of " Calculate Your Benefits ." Use your most recent estimate to determine your estimated retirement benefit based on your own earnings .


will my own earnings affect whether or not I'll be eligible for a Social Security benefit?


We will need more info from you


no, I'm fine


Hey, I came here to learn more about modifications done to vehicles that change the class of the vehicle. I'm not sure when that is the case. Can you please explain how it works?


Are you modifying a pick-up truck?


Yes, I wanted to modify my good old pick up.


In that case you can register a pick-up in the 'passenger' class if it meets certain conditions, depending on its unladen weight.


Does your modified or unmodified pick-up truck have an unladen weight less than 6,001 lbs?


Yes, that is the case.


Then you can register it in the 'passenger' class if the pick-up truck does not have any business advertisements and it is used exclusively for non-commercial purposes.


I see.  I happen to also own a van. What if I install seats behind the driver in a van?


In that case you must also install seatbelts that meet NY State Occupant Restraint Law requirements. These modifications must be permanent.


That's good to know. Let's talk more about vans, shall we?


Sure. You can register a van in the 'passenger' class if the van has at least one side window behind the driver, and at least one seat or set of seat fittings that is installed behind the driver.


What if I plan to install additional seats behind the driver?


Then you must also install seatbelts that meet NY State Occupant Restraint Law requirements. These modifications must be permanent.


Can you tell me about retirement benefits?


Do you need to know how to apply for retirement benefits?


Yes, I need to apply for Retirement Benefits.


Social Security offers to fill out the application online that only takes about 15 minutes and is very easy.


Can i take my application in another language other than English?


The online application will give you the option to make an appointment to apply for benefits in your preferred language.


Can I return to a saved application later and how do I know if their are other questions for me to answer?


We will let you know if any other questions need to be answered and you can save your application if you need to leave it for any reason.


What languages is the application online available?


Currently it is only available in English online; but you can schedule an appointment to apply for benefits in your preferred language.


You can apply online for retirement benefits for you and so can your spouse.


Are their repercussions for retiring early?


While you can retire between age 62 and full retirement age, there can be penalties for starting benefits early.


Are you planning on starting your benefits early?


No, I am not wanting to start my benefits at an earlier age.


Are there any rewards for delaying my benefits until after full retirement age?


Yes, you may be eligible for delayed retirement credits that would increase your monthly benefit.


What happens to my benefits if I decide to start receiving them early?


If you receive your benefits early they will be reduced a fraction of a percent for each month before your full retirement age.


What is an advantage for taking your benefits before your full retirement age?


The advantage is that you get to collect benefits over a longer period of time.


What is the earliest age that I can start receiving benefits?


You can receive benefits as early as 62 years old.


What do I need to select to find out how much my benefit will be reduced if I retire between 62 and full retirement age?


You need to select your year of birth.


can picture plates be personalized?


yes. some picture plates can be personalized for an addition fee in addition to your picture plate and regular free


for personalized plate availability and pricing for the picture plate you are interested in... does this apply to you?


can i browse a collection?


what can i use for a personalized plate combination?


your requested plate combination is subject to review


can i browse them online?


you can browse our collection of picture plates online


what can i use for a personalized plate combo


8 characters on standard series, 6 characters on a personalized


how many characters for a picture plate?


6 characters.


are there any plate combinations that are restricted?


personalized plates that give the appearance of an official plate of the configuration of special registration classes


What is PTSD?


Posttraumatic stress can happen after someone goes through a traumatic event such as combat , an assault , or a disaster . Most people have some stress reactions following trauma .  But if the reactions don t go away over time or they disrupt your life ,


Does the VA offfer disability benefits?


You may be able to get disability benefits if you have symptoms related to a traumatic event the stressor or your experience with the stressor is related to the PTSD symptoms ,and you meet all of the requirements


Do I have to meet all requirements?


Is the PTSD from your service?


No it wasn't related to my service.


Unfortunately, you meet all of the requirements


What if I need help?  I can't deal with life.


connect with our caring , qualified Veterans Crisis Line responders for confidential help Many of them are Veterans themselves . This service is private , free , and available 24/7 .


I need help immediately.  What can I do?


You can call 911 or go to the nearest emergency room.


Is the crisis line available now?


you can connect with a Veterans Crisis Line responder any time , day or night .


I would like some help correcting my existing Social Security Card.


Did you changed your name recently?


No I haven't.


When will I get my new card?


We will mail your card as soon as your immigration documents have verified and we have all of your information.


If I become a permanent resident do I need to reapply?


If your immigration status has changed, you will need to notify Social Security so your records can be updated and when necessary, we might issue you a new card.


What if I have not been approved to work yet by the Department of Homeland Security?


Your name will be changed on our records but we can not issue you a corrected card.


If I have changed my name but don't have proof how do I proceed?


As long as we can establish your identity in our records, an unexpired identity document in your new name might be accepted.


I am looking to make a student loan payment, can you tell me how this works?


It is very easy to make payments at any time, you should contact your federal loan servicer to get this process underway


When making a payment to your student loan, do you know where to send the payment?


No, I'm not aware of this, can you help me?


Is there any incentive for me to make a payment to other loan servicers?


Yes, there is a bonus available if you agree to regular payments


What is this bonus?


When you participate in automatic debit payments, you will get a 0.25% interest rate deduction


Can payments be made to Great Lakes or Nelnet loans at any stage and how do I go about this?


We are currently accepting payments for these loans, more information is available on your account dashboard


Who do I need to contact in relation to making a payment to my student loan?


Your student loan servicer handles all the payment for your loan, if you contact them, they can help you with any aspect of payments you wish to make


Hi there. Went the other day to social security asking for family benefits and they told me to use this chat, can you help me?


Are you going to start receiving disability benefits?


Yeah, i will.


Congrats. If you are going to start receiving benefits, then some members of your family can qualify for benefits based on your record.


Could you tell me which members could be eligible, please?


Sure. These benefits could be paid to your spouse, divorced spouse or children, regardless their condition.


That's great, thanks. Say, what could happen if my spouse is about to receive a pension for work not covered by social security?


If that scenario appears, i'm afraid her benefit on your record may be affected.


Something to think about, huh?. Please, another question. what can you tell me about my children's benefits?


You said you already qualified for disability benefits, isn't?


Yes, that's what i said.


Good. Then your children may also get a qualification to receive benefits on your record. It can go for your biological, adopted or step child. Even a grandchild could qualify.


Oh, that's good to know it. A last question please. I heard that if my spouse gets eligible for benefits on her own,  she could receive a higher amount? Something to do with a mix or something?


That's correct. You're talking about the combination of your and her's benefits. That's in the event your benefit on record is higher than her's. Is made to equal the higher amount.


I have questions about applying for health care


Okay, we can help you find out how to apply for VA health care benefits as a Veteran or service member


so what will I need to have ready?


You should find out if you are eligible for VA health care benefits, and you should have the documents that you will need ready


Do you have info on making some changes to an application?


Do you want to update information from an earlier application?


Yes, I need to make some changes


You will need to fill out a Health Benefits Update Form


I also need to ask about not being able to put my signature on the application and signing differently, can you help?


You can sign with an X, but 2 people you know must witness your signature. They’ll also need to sign and print their names on the form.


what form does someone need if they want to apply for extended care services?


You will need to Download VA Form 10-10EC


Can someone help me apply?


Yes, you can work with a trained professional to get help applying for health care benefits. We can give you more information on getting help to file your claim


Would you ever need to contact a national cemetery directly?


you should contact a national cemetery directly in these cases


you want to know the requirements


yes


Schedule a burial for an active - duty service membersCancel or reschedule a burialsChange any information you already provided to the scheduling office


Can I get information about the Burial at Sea program?


you have questions about the Burial at Sea program?


not


Can I get help paying for burial costs?


If you re the spouse of record the legally recognized spouse or a designated legally chosen family member of a Veteran you may be able to get financial help for burial and funeral costs .Find out how to apply for a Veterans burial allowance


if I don't have a pre-need decision letter


you may want to choose a funeral director to help you plan the burial . Then either you or the funeral director will need to take these 3 steps to schedule the burial .


I'm applying for retirement benefits and want to know how much my wife would get.


I can help you figure this out. Are you looking for the estimated amount that she would receive at full retirement age?


No, she already receives her own benefits.


Okay. Would you like me to help you calculate her benefit?


No, I just found out how to do it online. Just divide the amount and round down to the nearest dollar.


Be advised that this amount would be different if you are affected by the GPO.


Okay. How can I find more information about my benefit amount if I choose to retire before full retirement age?


You can always call our toll free number at 1-800-772-1213 or contact your local Social Security office for more information.


Will they be able to help me calculate my own benefits?


Absolutely. If you do not have access to your spouse's estimate or records, just call our toll free number for help.


Yes. I do not have access to her records and will be needing help.


No problem. Just call our toll free number or contact your local Social Security office for help.


What happens when I retire earlier than 65 years of age?


You can retire at any time before the age of 62 and full retirement age.


Do you want to start your benefits early at the age of 62?


No, I would not like to start benefits early at age 62.


What are the pros and cons of taking benefits early?


The advantages of taking benefits early are that you collect them for longer period of time.  The disadvantages is your benefits will be reduced.


What ages are benefits available?


No matter what your full retirement age or normal retirement age is you may start receiving benefits as early as age 62 or as late as age 70.


How do I find out what the reduction amount are when taking early retirement benefits?


The chart below lists age 62 reduction amounts and includes examples based on an estimated monthly benefit of $1,000 at full retirement age.  Just select your year of birth to find out how much your benefit would be reduced if you took early retirement.


What is full retirement age?


Full retirement age is the age at which a person may first become entitled to full or unreduced retirement benefits.


Who do I make a student loan payment to?


It is very simple, all you have to do is work with your federal loan servicer.


Do you know where to send your student loan payment?


No, I have no idea who to send my student loan payment to.


Where do send my other loan servicer payments ?


You would need to find your loan servicer contact info they sent to you.


Is there any discounts to have automatic debit with Direct Loans?


Yes, you can get a .25% interest rate deduction if you have automatic debit.


Can I make a payment to Great Lakes and Nelnet in one place?


Yes, we are now accepting payments for federally-owned student loans that are being serviced by Great Lakes or Nelnet.


Is there an easy way to not miss a payment?


Yes, you could sign up for automatic debit through your federal loan servicer and never miss a payment.


how do i know my driving record shows my PIRP course completion?


if you need to verify that your course completion is on your dmv record. does this apply to you?


Yes


you can request a copy of your drivig record


what effect does point reduction have on my license and driving record?


the point reduction will not affect that action.


how do i receive the point reduction?


the PIRP course sponsor will notify the dmv within 10 weeks after you complete the course


who do i contact?


contact the course sponsor


point reduction applies only to points assessed for violations


does it effect points for earlier violations?


No. it can not be used as credit against  future violations or points.


I want help with PTSD matters


Posttraumatic stress can happen after someone goes through a traumatic event such as combat , an assault , or a disaster . Most people have some stress reactions following trauma , but if the reactions don't go away over time or they disrupt your life you may have posttraumatic stress disorder.


how can you help me with information?


We have made great progress in treating PTSD and have brought more mental health providers to VA medical centers to help give the best care to Veterans with PTSD  You can learn about our PTSD programs


what kind of disability benefits can I get?


You can get health care, compensation payments and treatment for PTSD


and I can get this from the VA?


You may be able to get disability benefits if you have symptoms related to a traumatic event or your experience with the stressor is related to the PTSD symptoms and you meet certain requirements


can you go through the requirements with me?


okay, do you have a stressor that happened during your service?


no it didn't


In that case you do not meet all the requirements to get disability benefits


please, give me information about benefits planning for widows.


there're around five million widows and widowers getting monthly Social Security benefits based on their deceased spouse earnings record.


are the benefits really helpful?


and, how soon could my widow receive start receiving the benefits?


Particularly for aged women, the benefits help them keep out of poverty.


In regards to your second question, it depends. Do you want to know about if she does not remarries?


not really.


and at any age?


yes, tell me about that.


or first tell me about the benefits at old ages.


ok. For your widow, the benefit could start as soon as she turns 60, getting reduced benefits, or full benefits at the full retirement age. If your widow is disabled she could start getting the benefits at age 50 if her disability started before your death or up to seven years after.


and what if my widow qualifies for her own retirement benefits?


in that case, she could switch to their own retirement benefits when turning 62 years old.


and if she remarries before turning 60?


if she's not disabled by the time she remarries then she would not qualify to receive the benefits while she's still married.


how Exchange a NY State driver license for a non-driver ID card?


You can exchange a New York State driver license or learner permit that is current or that expired within the last 2 years for a New York State non - driver ID card NDID


I need information from Proof of Supplemental Security Income


you receive SSI?


yes


you must bring one of the documents listed below to the DMV. The document must be the original, not photocopy.


If i want to exchange in an office and keep i Standard document type


you must follow some steps


What is the guide that I must complete


Complete this guide to make sure you have the proofs of identification you need before you come to DMV . Select the " Replace, Renew , or Change my existing NY State License / ID to REAL ID or Enhanced " option.


How is the process by mail?


it will not be accepted as proof of identification to board a domestic flight after October 1 , 2020 unless you have a Passport . We recommend you come to the DMV to upgrade to an Enhanced or REAL ID Follow the instructions above for exchanging at an office


What does consolidating your federal education help with and not help with?


It is best to learn about consolidation so you can learn about the pros and cons and decide if Direct Consolidation Loan is best for you.


When am I able to consolidate my loans?


After you graduate, leave school, or drop below half-time enrollment is when you are eligible for consolidation.


What if I have federal student loans that are with different loan servicers?


Actually, consolidation would be simplifying loan repayment by giving you a single loan with just one monthly bill.


What if I am being contacted by private companies that offer help applying for a Direct Consolidation Loan for a fee?


Those companies have no affiliation with the US Department of Education loan servicers and there is no reason to pay anyone for assistance.


Could I apply for a Direct Consolidation Loan online?


Yes, you can complete and submit an application for Direct Consolidation online or if need be you can download and print a paper application for submission by mail.


Did you submit your application electronically or by mail yet?


Yes, I have submitted the application electronically.


The consolidation servicer will complete the actions required to consolidate your loans and they will also be your point of contact for any questions.


Hey there, I would like to know more about your disability ratings.


Of course. On our website you can learn about VA disability ratings and how we assign your rating.


Do you have more than one service-connected condition?


No, I don't. And that is not the reason why I wanted to know about the disability ratings.


But like you said before, you can tell me more about disability ratings, right?


Of course. I can tell you more about VA disability ratings and how we assign your rating.


Would you like to know how we assign VA disability ratings then?


No, not about the ratings themself.


I understand. Would you like to know how we determine the VA disability ratings then?


Yes. As a matter of fact, I do.


May I ask if you have more than one disability then?


No, I don't have more than one disability.


my address doesn't fit on the registration page for out of state snowmobiles so I can't continue


The system only allows for 20 characters for the street address


Is the street address or city name is too long to fit in the field ?


yes the address is


You can follow our guidelines in the order I give to you until the information fits. Start by using numbers instead of words for the house number.


can I abbreviate?


If the street name is a word which has an accepted abbreviation use that abbreviation.  You can also abbreviate the street type or just leave it out.


like what is an accepted abbreviation?


The name of a state for example


will do that, also why is my name shortened on my registration?


Due to limited space in the DMV registration system, your name may be shortened to fit on the document. The document is valid with the shorter name.


is there a list of what I will need to register my snowmobile?


Yes, I can give you a link that will help you out


I've spent some time in a hospital and would like to know more about the increased disability rating.


Did you spend time in a VA hospital or a VA-approved hospital for a disability related to your military service called a service-connected disability?


No, I didn't.


Did you?


Wait, yes. I meant yes.


In that case you may be able to get added disability compensation or benefits with a temporary 100 % disability rating for the time you spent in the hospital.


I'd appreciate that. So can I get disability benefits from VA?


Yes, you may be able to get disability benefits if you fulfill the requirements.


What are the requirements?


Have you spent more than 21 days in a VA hospital or other approved hospital for a service-connected disability?


Yes, I did.


One quick question, can you tell me who is covered?


Veterans are covered by us.


Morning, I would like to have some information regarding my taxes and fees. I got a car today, do I have to pay an use tax or fees?.


If you are a resident of New York, you MUST pay a vehicle use tax when you register your car.


I'm in a county outside of NY, could you tell me the use tax and fee that I have to pay?


To determine the use tax you should be paying in counties outside of NY state please use this chart: www.chartfortaxesoutsidenewyorkstate.com, find your location in the chart and then add 3.25% to the fee listed in the chart.


Ok, I have the chart. But I don't know understand it. Could you help me out with that?


The chart shows you a list of counties: find the one you are living in and see the amount of the use tax.You also have one chart for the registration fee depending on how much your vehicle weights.


I have some questions regarding those taxes, with whom should I talk?


You can ask the city or county where you reside. They will help you.


Ok, because it seems that I am exempt from the vehicle use tax in my county.


If you are exempt from the vehicle use tax, please complete the form UT-11C.


How can I get a refund?


Do you want a refund after surrendering your plates?


Yes


See registrations refunds for surrendered plates for more information


Do I need to surrender motorcycle plates?


It s not necessary to surrender motorcycle plates but your motorcycle must be insured if you ride it


When do I need to give up my plates?


Before you end the vehicle 's liability insurance coverage


Can I surrender my plates temporarily?


Yes, see special procedures to surrender plates for a season temporary surrender of plates


What happens if my plates are missing?


Have they been lost or stolen?


Yes stolen


Then you need to report plates that are lost , stolen or destroyed and surrender the registration. In these cases the DMV can issue you a new registration and plates


Hi, can you tell me what is a coupon ID number for the Snowmobile Club of the New York State Snowmobile Association (NYSSA)?


Are you a member of a NYSSA snowmobile club?


do not


Do you have current proof from NYSSA?


If you have current proof from NYSSA, enter the proof ID number in the box provided.


the name of my street is too long and I cannot put it in the field, what guideline should I take in that case?


if the street name is a word that has an accepted abbreviation, use that abbreviation


And what do I do if I don't know any abbreviation for that street?


in that case omit the street type


What if someone doesn't have current proof?


in that case omit the voucher identification number section.


What is the topic about?


about the registry


How to Exchange a New York State Driver's License for a Non-Driver Identification Card


You can exchange a New York State driver license or learner permit that is current or that expired within the last 2 years for a New York State non - driver ID card NDID


how is the process by mail


Do you want to know important information?


have to meet the standards


it's not my case


what the rate?


Learn more about Standard , REAL ID and Enhanced documents


ok i need more information


REAL ID and Enhanced documents


If I want to exchange in an office and keep my standard document type


you must follow some steps


Hello, can you tell me what requirements are asked to qualify for federal student aid?


Above all it is of great importance to review the basic eligibility criteria.


What if you are not a US citizen or an eligible non-citizen?


It is important that you comply with what you just mentioned to opt for the aid plan.


Can you advise me regarding the Basic Eligibility Criteria?


There are several criteria that you must meet to apply for student aid.


What requirements do they ask for the male case?


ages are between 18 and 25 in addition to being enrolled or accepted to enroll as a regular student.


Do you have to prove you are qualified for university studies?


Of course you have to demotivate to be qualified, normally you must pass an approved ability test.


What if you don't have a diploma or GED?


You must be enrolled in a university or vocational school to qualify for assistance.


What is the selective service?


It is important for men to be registered with the Selective Service to receive federal student aid.


I wanted to know what happens if my military records were damaged during that fire you had


Did you want to know how the VA reconstructs your records?


no


Do you need to get a copy of your records?


yes, I need them


Are you filing a VA disability compensation claim?


no I'm not


so how do you get them together if I need them but they were burned?


We submit a specific request to the NPRC for any additional service records they may have . With the information we provide, the NPRC searches for documents that may help to reconstruct your records. They may also reach out to other government agencies to put your records together.


so how do I get this all started so I can get my records?


I can go through the steps with you so you can get the records you need


Hello. I am trying to get help to prevent my mortgage from foreclosing.


Are you current with your payments?


No. I have fallen on hard times.


Are you able to help even though I have missed a payment or two?


We can try to help. We have a plan to help you get back on your feet.


Do you have people who can help prevent them from taking my house?


We have some agents that specialize in helping.


How do I cover old payments when I also have current bills to pay?


We have a plan that can help you stay on top of your current payments while also addressing missed payments.


Someone mentioned a short sale. What is that?


That's when your house doesn't fully cover how much you owe.


I want to know how the refunds are determined and the period in which I should surrender my plates.


I can give you an example of how a refund is determined.


Can I get a refund for the first year of my registration after receiving a refund for the second year?


Yes, but only if you have the unused registration sticker and stub. If so, then you are eligible for the refund of the first year of the registration. You have a maximum of 60 days after the date the registration was made to apply for a refund for the first year of the registration fee.


In case the registrant passed away, can I get a refund?


Yes. The refund will be issued to the name of the state. You need to surrender the vehicle plates at DMV office and request a transfer receipt, not a refund receipt.


My registration sticker was attached to the windshield.


In that case, you can not remove the sticker and can't apply for a refund.


How can I know if I'm eligible for a refund?


After confirming your eligibility, the DMV will issue a receipt that displays "two year refund"


So there's nothing I can do if the sticker was attached to the windshield?


You can't apply for a full refund if you attached the sticker, you can't remove it.


What is needed in order to apply for a full 2-year refund?


The full 2-year refund can only be applied if the registration was never used and it's been no more than 60 days since the date the registration was issued. A processing fee of 1$ is deducted from the refund amount.


Hello there. I have a driver license from another country and a learner permit in NY. I wanted to know if I'm allowed to drive in NY, among other questions.


Your valid foreign driver license allows you to drive without a supervising driver. You can drive on any street, road, highway, bridge, or tunnel, except in a DMV road test area.


Is your driver license printed in any language except English?


Yes, it is printed in German.


Then you must bring an International Driving Permit or a certified translation of your driver license to the road test. The translation must be certified by a consulate, the US Department of State, or another official agency.


This might be tricky, because my international drivers license is about to expire. What if I have a learner permit from NY and I don't have a valid foreign driver license?


The NY State law requires a supervising driver to ride with you. The supervising driver must be age 21 or over and must have a valid driver license to operate the vehicle that you drive.


And what should I do if my visitor status has been extended?


In that case  you must go to a DMV office with your updated paperwork from the United States Department of Homeland Security DHS. We will update our records to show that your Temporary Visitor status has been extended so you can renew your license. Your new license will have your new temporary visitor expiration date.


Will do. But let me clear one thing up: so, as long as my foreign drivers license isn't expired I can use it to drive in NY?


Correct. Your valid foreign driver license allows you to drive without a supervising driver.


And if my license is no longer valid and I only have a learner permit, I can't drive without restrictions anymore?


Exactly. NY State law requires a supervising driver to ride with you. The supervising driver must be age 21 or over and must have a valid driver license to operate the vehicle that you drive.


What a bummer, but no can do. So what if my visitor status is about to get extended?


Then you must bring a completed application for permit and a driver license to a DMV office.


Hi, I need help with my payment plan. How do I decide which income-based payment plan to choose?


ok but decided that an income based payment plan is what you want?


no well I'm not sure


What would be an income based contingent plan?


under these conditions it would be: Income - Contingent repayment plan ICR Plan


what they are and what they consist of REPAYE and ICR Plans


well these plans consist that the payment is always based on your income and the size of your family, regardless of any change in your income. This means that if your income increases over time, in some cases your payment may be more than the amount you would have to pay under the Standard 10-Year Payment Plan.


I understand and how my AGI is used


Did you file a federal tax return in the last two years?


no i haven't


in this case it cannot be your adjusted adjusted gross income or alternative documentation of income.


as I request at the DMV office if I also want to change to an enhanced or REAL ID


If you have a Standard license and want to change to a REAL ID or Enhanced while adding your veteran status


what else do i need to do?


how can i use the mail


Sends a completed Application for Permit, Driver License or Non - Driver ID Card pdf MV-44


If you requested that the veteran indicator be added to your non-driver license, permit, or identification and you were charged a document fee


you are entitled to a refund for the fee


if I am a qualified US military veteran who was honorably discharged I can get


you can have the word " Veteran " printed on the upper left hand of your photo document . There is no additional fee for the veteran status designation on your document, but all regular transaction fees will apply


if i need a refund


A law has been enacted that permits us to refund a fee paid by a veteran in order to place a veteran indicator on their DMV document . You do n't need to request a refund or visit a DMV office .


what are the crosses to demonstrate an honorable discharge


U.S. Border Crossing from Canada , Mexico and some Caribbean countries


Is there a minimum amount of proven supervised practice driving that I must have before I can take the raod test?


What age are you? The reason I ask is because there are different rules that relate to applicants that are aged under 18 and those that are aged over 18


I am under 18


As you are under 18 years of age, you must have a minimum of 50 hours supervised driving practice before you are eligible to take the road test


What happens if I lose my Certificate of Supervised Driving before taking the road test?


If you have lost your Certificate of Supervised Driving, you should contact the office that issued this certificate to you, who will be able to replace it for you


What should I do in the event of stoplines or crosswalks being present during my road test?


In this case, you must come to a full stop before crossing them


How long exactly is my Pre-licensing Course Certificate valid for?


Your Pre-licensing course Certificate is valid for one year from the date of issue, and in the case of a Student Certificate of Completion, this is valid for two years


What things should I know in relation to travelling speed of my vehicle and the correct distances that should be kept between myself and other vehicles during the road test


Applicants should abide by the relevant speed limits, being mindful of the weather conditions/road conditions/visibility and traffic conditions that are prevalent. An adequate space "cushion" should be kept between yourself and any traffic in front of you. The "two second rule" that is described in the Driver's Manual should be referred to and used


What should I do if my view is obscured after stopping at a crosswalk during the road test?


If your view is obstructed while stopped at a crosswalk, you should move until your view is not obscured and if necessary, you should stop again


I need standard driving record info


Do you need to know what a Standard driving record has in it?


yes


Standard driver records contain information related to your record for the past few years.


is there anyway to get records that go beyond a few years?


A lifetime driving record has all the information that the DMV has on you


what are the differences if we get it online or by mail?


There are no differences between a driving record you order online or by mail.  They are all certified DMV records. They all include a certification statement and the signature of the Commissioner of Motor Vehicles, as well as the same security watermark.


no that is not what I meant. can I ask something else, can you tell me about getting a MyDMV account?


If you are renewing by mail then you have to wait for it to arrive before you can create a MyDMV account


can I just go in to the DMV and get my lifetime abstracts there?


You can get your standard driving record at the DMV but you can not get CDL or Lifetime abstracts there


I want to contest a decision you made and need to know what to consider.


Do you disagree with the decision we made about your income-related monthly adjustment amounts?


No, it's about another issue.


Look, can you just give me a link or something to more information?


Of course. Do you want more information about the income-related monthly adjustment amounts or to apply for Medicare Part A or B?


No, nothing of that!


Let me be more direct: what adjustments need to be done to my premium?


The law requires an adjustment to your monthly Medicare Part B medical insurance and Medicare prescription drug coverage premiums. This affects less than five percent of people with Medicare. Most people don t pay higher premiums.


Finally we are making some progress. And what if I filed federal income tax return for the year in question?


In that case you need to show us your signed copy of the return. Use Form Medicare Income - Related Monthly Adjustment Amount Life - Changing Event to report a major life - changing event.


I'm here for registration renewal


Okay, you need to renew your registration before it expires. Your new registration documents will arrive in the mail in about 10 days. Renewing early will not change the new expiration date for your new registration


can I do it online?


Some registrations are not eligible. Don't renew online if you are eligible for a 'no fee' renewal. The fee is on your renewal notice , and displayed on your computer screen when you renew online.


can I get my new last name on the registration online?


You can not change your name during the online transaction. You can still renew online but the new document will display your previous name.


Are you eligible for a 'no fee' registration?


yes I am


Okay, you will need to renew at an office, and you will need to bring documentation to prove you are eligible for exempt status.  You can also use this visit to make the name change you wanted.


will you guys get me my stuff if I've had an address change and let the postal office know?


We will try but there is no guarantee that the USPS will forward all DMV documents to your new address


what will I need besides my personal info when I renew the registration online?


You will need your registration plate number and your registration class.


I need the counseling for a loan


Would you like to know more about Entrance Counseling?


not really, I'll just do it


Would you like to know who needs to complete this, just to make sure you need it?


no I know I need to do it


Would you like to know how long it will take so you don't get any surprises?


not really, I'll just do it when I have a lot of free time


Would you like to know what you will need to have to get started?


tell me what I need


You will need your FSA ID and the name of your school.


and where do I go once I'm ready to do this?


I will give you the link where you can Log In and Complete Entrance Counseling


Yes I would like to learn more about Medicare Premiums.


Are you wanting to apply for Medicare Part A or B?


Yes Medicare Part A.


In that case please visit our webpage Medicare Resources.


How much must one earn to pay a regular premium?


If your income is below the limits described above, the law about paying higher premiums does not apply to you.


What does SHIP stand for and where can I find that info as pertaining to me?


SHIP stands for State Health Insurance Counseling and Assistance Program. You can find your local SHIP contact information in the back of your Medicare & You 2020 Handbook online or you can request it when you call.


I think I would like to apply for prescription drug coverage, how is that done?


Please visit the Medicare website or call 1 - 800-MEDICARE 1 - 800 - 633 - 4227. Your State Health Insurance Counseling and Assistance Program SHIP also can help answer your Medicare questions.


Do the SHIP people have answers for me?


Yes your State Health Insurance Counselling and Assistance Program SHIP also can help answer your Medicare questions.


What resources do I count with?


Some of the resources available to you are: Business regulated by the DMV (inspection stations, transporters, repair shops, etc), be able to determine if a car was flooded or stolen, to know if a family member died.


What if I fail to answer a parking ticket?


In cases like that, the locality can inform the DMV and this can prevent the renewal of your vehicle's certification and even suspend your vehicle registration.


Tell me some transactions I can do online.


Some of the transactions available online are: Change your address, change the name or other information, check the status of your registration, etc.


Ok, what other resource is available for me?


Apart from business regulated by DMV, determine if a vehicle was stolen or flooded and know the death of a family member, you can also get tips for buying a vehicle.


What other information can I get?


You can know about abandoned and unclaimed vehicles, apply for Clean Pass that can't be registered in New York, etc.


can you give me details of VA pension benefits


VA pension benefits are available to some wartime Veterans and their survivors see if you 're eligible to apply


Do you want to know the details of this page?


yes


On this page Get VA pension benefitssManage your pension benefitssMore information and resources


give me information on this point "Manage your pension benefits"


Check your VA claim or appeal statusCheck the status of an open claim for VA disability compensation or pension benefits


give me information on this point "Get VA pension benefits"


Eligibility for Veterans PensionSee if you qualify for VA pension benefits as a Veteran


I need more details


VA Survivors PensionFind out if you re eligible and how to apply for VA pension benefits as a surviving spouse or child of a deceased Veteran with wartime service


give me information on this point "Other VA benefits and services"


VA health careFind out how to apply for and manage your VA health care benefits


As a solitary veteran's pension


How to apply for a VA pension as a VeteranFind out how to prepare and apply for a VA Veterans Pension


I am looking for more information on entrance counseling , can you give me some?


Are you familiar with the term itself?


No, not really, can you help me?


Do you know what group of people are suited to entrance counseling?


No, I really don't know who it is suited to


Do you know how long the entrance couseling takes?


Yes, this I do know


Well, just to let you know, the entire counseling process must be completed in a single session. Most people complete it in 20-30 minutes


What do I need to partake in entrance counseling?


All information is contained within the counseling section on the website


Dies every school offer entrance counseling?


Each school may have their own alternate entrance counseling requirements. Your school finance aid office will be able to tell you this or you can check out that the counseling available on this websitr satisfies your school's requirements


What do I need to bring to the NY State DMV office to show as proof of my lifetime sporting/recreational license, privilege or certification?


Bring to the NY State DMV office the original sporting license , privilege or certification document that you were issued by NY State Office of Parks , Recreation and Historic Preservation or NY State Department of Environmental Conservation and a completed Application for Permit , Driver License or Non - Driver ID Card pd


you would like to add the icon for the Lifetime Sportsman License to your NY State DMV issued photo document?


yes


bring your Lifetime Sportsman license issued by DEC


What if I don t receive my new photo document with the icons?


If it has been more than 2 weeks since you requested your photo document with DEC or Parks


not


For Boating Safety Certificate and Empire Passport holders?


contact Parks via their website : www.parks.ny.gov


Is there an additional fee to have icons added to my DMV photo document?


you will be required to pay the amendment fee as required by the Vehicle and Traffic Law $ 12.50 for driver licenses / permits and $ 5.00 for non - driver identification cards


If you want to add the Boating Safety Certificate icon


bring your Boating Safety Certificate issued by NY State OPRHP , the United States Coast Guard , the Power Squadron or the United States Sailing Association


I served in the Army and I want to find out about compensation for having been in contact with dangerous chemicals


We can help you find out if you can get disability compensation and other benefits for illnesses or other conditions. These are illnesses and conditions we believe may be caused by contact with harmful chemicals or other hazardous materials while serving in the military.


Are you interested in medical care for volunteers involved in chemical and biological testing?


yes I am I want to see if I can get benefits


Did you volunteer for medical research for the U.S. biological and chemical programs between 1942 and 1975?


no, but I have another question


where can I go for more info?


You can visit the U.S. Army web page or Call 800-984-8523


how do you get help if you were involved in the chemical programs?


You can get medical care through the U.S. Army if you volunteered for this research and have an injury or illness directly caused by participation


and does the care include agent orange contact during Vietnam?


Yes, if you served in the Republic of Vietnam or in or near the Korean Demilitarized Zone DMZ during the Vietnam Era or in certain related jobs you may have had contact with Agent Orange and you may be eligible for medical care


Hi, I have a number of student loans and am wondering if I consolidated them into one loan if that would benefit me.


Consolidated your federal education loans may simplify your payments but it can also result in the loss of some benefits. Before consolidating your loans you should weight the pros and cons of doing so and decide whether a Direct Consolidation Loan is right for you.


If I wish to consolidate my loans who so I contact if I have questions about the consolidation?


This depends very much on where you are in the consolidation process.


Have you applied for a Direct Consolidation Loan?


Yes I have already applied for a consolidation loan.


In that case it would be best if you contacted the Student Loan Support Center at 1-800-557-7394.


I have some loans in the grace period at the moment so when do I have to begin repayment of my consolidation loan?


You will not have to begin making payments on your new Direct Consolidation Loan until closer to the end of the grace period on your current loans.


I have a Federal Perkins Loan, can this loan be included in a consolidation loan?


Yes that is one of the loans that can be included in your consolidation loan.


What happens to my private education loans if I consolidate my loan debt?


Unfortunately private education loans are not eligible for consolidation. That being said, however, for some Direct Consolidation Loan repayment plans , the total amount of your education loan debt including any private education loans determines how long you have to repay your Direct Consolidation Loan.


How long will it take for me to get my first disability payment?


Does your decision notice show at least a 10% disability rating?


Yes, it show a disability rating above 10%


That means you should get your first payment within 15 days.


What should I do if I need to make changes to my information?


You should definitely contact the VA with any changes such as marital status, have a baby, adopt a child, or experience any other life changes that could affect your payment or rating.


What if I have a disability rating of 30% or more?


You may be able to add eligible dependents to your VA disability to get a higher payment or benefit rate.


What happens if I don't get a payment within 15 days?


You should call the veterans Help Line at 800-827-1000 TTY :800-829-4833 monday through friday, 8 a.m to 9 p.m., ET.


Can I change my address through my VA.gov profile?


Yes, you can sign in to VA.gov and change your address and other contact information.


If I am a survivor of a Veteran or service member can i see past history of VA payments?


Yes, you will see your past VA payments for survivors pension benefits and survivors and dependents educational assistance benefits.


I want to know what to do if I received a suspension order for an unsatisfied judgment related to a motor vehicle accident


Do you want to remove the suspension?


Of course I want


You must resolve the judgment


What if I was notified that there is an unsatisfied judgment suspension on my record?


You have to contact the attorney or court that issued the judgment. The information on the suspension order will advise you of the name of the court and the court index number for the judgment. The DMV can't clear the suspension without proof from the court.


And what if I get an unsatisfied judgment against a motorist as a result of a motor vehicle accident?


You need to file a Supporting Affirmation SR-60 and the other documents listed on the affirmation SR-60.


Can you repeat what if I was notified that there is an unsatisfied judgment suspension on my record?


Sure. You have to contact the attorney or court that issued the judgment. The information on the suspension order will advise you of the name of the court and the court index number for the judgment. The DMV can't clear the suspension without proof from the court.


Could the DMV suspend the driver's license and all the records of a person who has an unsatisfied judgment against them?


Yes, the DMV will suspend the license and registrations if the person fails to pay or satisfy a judgment of more than $1,000 and the judgment is related to a motor vehicle accident, crash which causes property damage, bodily injury or death...


I don't know which court to contact, what can I do?


Please, call the NY State DMV Insurance Services Bureau


I'm not a U.S. citizen and need to know if I qualify for financial aid.


I can help you with that. Many people are under the assumption that non citizens are ineligible for financial aid, but this is not true.


What if I find out that I'm not eligible? How can I get financial aid to study in the U.S.?


There are other options for aid that you may qualify for. First, try checking with your country's embassy or a consulate here in the U.S. to see if they can offer you any assistance.


What would disqualify me from being eligible for financial aid?


Do you have only a Notice of Approval to Apply for Permanent Residence I-171 or 1-464?


No. I don't have that.


Are you in the U.S. on an F-1 or F-2 non-immigrant student visa?


No, I'm not.


Do you hold a G series visa pertaining to international organizations?


No. That doesn't apply to me either.


Okay. These are things that could disqualify you for non-citizen financial aid. Since they do not apply to you, you may still be eligible for financial aid.


I have questions about disability benefit entitlements due to Agent Orange exposure on Coast Guard ships.


Were you onboard a Blue Water Navy vessel offshore of the Republic of Vietnam , or on another Coast Guard ship in the coastal waterways of Vietnam between January 9th, 1962, and May 7th, 1975?


No, I was not.


My illness isn't on the list of Agent orange related diseases, but I still believe it was caused by Agent Orange Exposure. How can I prove this?


You will need to provide medical evidence that your condition is related to Agent Orange exposure and show that this illness started during or worsened because of your military service.


What exactly is Agent Orange?


Agent Orange is an herbicide used to clear trees and plants during the Vietnam War.


Is there a list of diseases related to Agent Orange exposure that I can review?


Yes, you can view this list of diseases on our website.


What would qualify me for VA disability benefits?


Do you have an illness believed to have been caused by Agent Orange exposure?


Yes, I believe I do.


In this case, you may qualify for VA disability benefits.


How can I be eligible for VA disability benefits?


You can review VA disability benefits eligibility criteria to find out if you can get disability compensation for an illness or injury caused by or got worse during active military service.


What are considered presumed disabilities?


Presumed disabilities are a chronic long-lasting  illness that first appears within one year after discharge or caused by contact with contaminants or other hazardous materials or an illness caused by time as a POW.


Will I be eligible for VA disability compensation?


Yes, you could get VA disability benefits or even compensation if you have a current illness or injury known as a condition that affects your body or mind.


What must be true for me to get VA disability?


Did you serve on active duty, active duty for training, or inactive duty training?


Yes, I served active duty.


Do you have a disability rating for your service-connected condition?


No, I do not have a disability rating at this time.


Then you will not at this time get VA disability benefits or compensation.


Hello. I'm not from the U.S. and was wondering if I can still get student aid.


Of course. Don't assume you can't get aid just because you're not a citizen.


When am I NOT an eligible noncitizen and can not receive federal student aid?


Do you have only a Notice of Approval to Apply for Permanent Residence I-171 or I-464?


Yes, I do.


Then I'm afraid you're not an eligible noncitizen and can not receive federal student aid.


Well, that sucks. And what if my documentation shows that I am a Cuban-Haitian entrant?


In that case you are still an eligible noncitizen even if the expiration date has passed.


What about citizens of Micronesia?


Citizens of the Federal States of Micronesia and the Republic of the Marshall Islands are eligible for Federal Pell Grants only.


Alright, I get it. What if my permanent residence status has expired?


Then you are no longer eligible for federal student aid.


I need help with your site


Are you looking for help on a particular area like health care?


Yes, health care


On the site you can fill and track your prescriptions, Send a secure message to your health care team, Schedule and view your appointments , and other tasks.


I need help with my records too, like my ID and my benefits documents so can you do that too?


Yes, you can get Veteran ID cards, access your VA medical records, and download benefit letters


and it's the place to go for disability issues too right?


Yes, you can do such tasks as check your claim or appeal status, view your payment history,  or upload evidence to support your claim


is there a place to go for survivor benefits?


Yes, you can apply for survivor and dependent benefits .


what about other benefits for family?


You can learn about the benefits you may qualify for as a spouse , dependent , or survivor . Also, find out what you are eligible for as a family member caring for a Veteran with disabilities .


so would my benefits letter that I need be under benefits or records?


You can download your benefit letters on the Records section.


Hello, I'm here to learn more about the benefits of a GI Bill.


Of course. GI Bill benefits help you pay for college, graduate school, and training programs. Since 1944, the GI Bill has helped qualifying Veterans and their family members get money to cover all or some of the costs for school or training.


Did you apply for and were you awarded Post-9/11 GI Bill education benefits?


Yes.


In that case your GI Bill Statement of Benefits will show you how much of your benefits you've used and how much you have left to use.


What other options do I have regarding GI Bill benefits?


You can use the GI Bill Comparison Tool or apply for education benefits.


And what is this GI Bill Statement of Benefits good for?


Your GI Bill Statement of Benefits will show you how much of your benefits you've used and how much you have left to use.


Can you tell me anything else?


Gladly. We could find out if your school participates in the Yellow Ribbon Program, which can help pay tuition costs that the Post-9/11 GI Bill doesn't cover.


That's fine, but I have another question. Can I get help paying for a tutor?


Yes, if you're using VA educational benefits and you're struggling with the coursework, you might be able to get help paying for a tutor.


Can you please tell me about the county use taxes and the supplemental fees?


these are taxes that all residents of the New York City and several counties in New York have to pay when they register or renew a commercial vehicle.


Do you have more questions about these taxes?


No, that's enough.


aactually, who's in charge of collecting the taxes?


That would be the DMV who collects the taxes for the city and counties.


do you have your residence outside New York City and are you exempt from the vehicle use tax in your county?


Yes, that's correct.


You should complete form UT-11C.


What about the county use tax chart for counties outside of New York City?


That chart shows the use taxes and supplemental fees for original registrations and renewals. Thes sales tax depends on the purchase proce of the vehicle and where you are located.


Now, what if I reside in New York City and am exempt from the NYC vehicle use tax?


In that case, you should go to a local DMV and get form UT-11, You can also get it from a DMC call center.


I want to sign up for email reminders


Would you like to know what the reminders will cover?


yes


Okay, you can sign up to get email and/or text reminders before your driver license, non-driver ID card, registration or vehicle inspection expires.


Is your driver license, non-driver ID, registration, inspection, medical certification or medical variance close to expiring ?


My ID is about to expire, that is why I wanted to sign up for reminders so I remember to get a new one


since your ID is close to expiring when you sign up for reminders, you might not not get electronic reminders until the next time it’s due


can I email you if I have problems with your reminders?


Yes, you can contact us.


can I use the email you use to send me reminders to talk to you ?


You will receive email reminders from messages@nydmv.messagingchannel.com because you are in the DMV Electronic Reminders program. Please do not write to this email address, because you will not receive a response.


for who are the medical certification reminders you mentioned earlier?


Commercial driver license and commercial learner permit holders can sign up to get email and/or text reminders regarding the status of their medical certifications


How to manage my retirement benefits


Successfully filing for retirement benefits isn t the end of your Social Security journey . We have resources to save you time on important retirement tasks and keep you in control of your Social Security account benefits through a free my Social Security account


If I need help with managing your benefits and can not find the answer or service above


visit our contact us page for other ways to get support


inform me of changes


change happens in your life?


not


what are the common changes?


Getting married or divorced


I want to understand my benefits


Effectively managing your retirement benefits is an ongoing part of retired life . A solid foundation for this includes understanding what you re entitled to , staying up to date on program changes , and making sure we have your current information


Hi, i was told something about a Driver Responsability fee, what's that?


The Driver Responsability Assessment fee is a special fee that you must pay if you receive 6 or more points on your NYS driving record in the last 18 months.


Yeah, that's my case, i have 8 points in my license.


Then you definitely must pay the fee.


I was wondering, about a month ago i was convicted for a violation but it wasn't me, what can i do about it? Is there any resource i can use?


You can use the hearing resource for case revision. But if you're looking for a non-guilty outcome, i'm afraid DMV hearing isn't for that.


Is there any way i can put down my points account?


There is. You have the Point and Insurance Reduction Program course. It's a DMV-approved course that will help to prevent you from losing your license in the event you accrued 11 or more points in your record.


Isn't that great, huh?.  Now please, if happens i'm out of the state and i'm convicted for any traffic violation, that will affect my record in NYS?


Don't you worry. Unless that violation occurred on Ontario or Quebec, any out-of-state conviction won't be adding any points to your driving record.


Where can I get a REAL ID?


Are you planning on using air travel in October of this year or beyond?


I will be flying both internationally and domestically quite often.  Will I be required to have the REAL ID?


Yes.  If you have a standard license you will not be allowed to board domestic flights beginning in October unless you have a passport.


If I had a REAL ID, but it has been misplaced, can I replace it by mail?


Yes, indeed, you can.  If you already have an Enhanced or REAL ID you can replace by mail and your document type will stay the same.


What is the charge associated with replacing a REAL ID by mail?


You should include a money order or check for $17.50 made payable to "Commissioner of Motor Vehicles".


What is the address for replacing a REAL ID by mail?


If you would like to accomplish that by mail, you can send your request and check or money order to NYS Department of Motor Vehicles, 207 Genesee Street, Suite 6, Utica, NY 13501-2874.


What forms of payment were acceptable for paying for the replacement of my REAL ID by mail?


If requesting by mail, you can include a check or money order.


What forms of payment would be accepted if I went to the DMV?


If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card.


How do I request to update to the REAL ID if I have just moved to a new address and need to replace my licenses anyway?


If you have recently moved, you need to first change your address and then order the replacement card.


Tell me about how to change a VA direct deposit information


You can change your VA direct deposit information for disability compensation, pension benefits or education benefits online.


What is disability compensation and pension benefit payments?


Have you tried the direct deposit feature on VA.gov?


Not yet.


Do you need to cancel your direct deposit payments?


No, not that either.


How can I change my info for GI Bill?


For that, you'll need to sign in to eBenefits.


Can I change my info by mail?


Yes, you can. Fill out and send the form 24-0296.


Is there a feature for direct deposit at VA.gov?


Not yet. We're in the process of bringing direct deposit to VA.gov.


I came here to find out why could affect my retirement benefits. Can you tell me more about this?


Of course. Everyone's retirement is unique.


So what can affect my benefits?


Beyond deciding when to begin receiving retirement benefits, other factors that can affect your benefits include whether you continue to work, what type of job you had, and if you have a pension from certain jobs.


Ah, I see. Can you also tell me something about pensions?


Sure. Pensions and taxes have the potential to impact your retirement benefit. Review the resources on our website on pensions and other factors you should consider.


Say, what if I choose to keep working beyond my retirement age?


Then you can increase your future Social Security benefits.


That sounds great. How are my earnings affecting the amount of benefits? Are there certain jobs that count more toward that?


Are you aware that Social Security earnings are calculated the same way for most American workers?


Yes, but I still want to know.


Well, there are some types of earnings that have additional rules.


Hello there. Please, do you have any educational benefits for veterans?


Yes, we have. We offer you the VA educational benefits which help veterans and their qualified family members with needs like paying college tuition, finding the right school or training program and getting career counseling.


Would you like me to explain more about what do you have in this section?


Yes please.


Aside the VA education benefits. We can help you on getting GI Bill and other education benefits, plus managing your veterans education benefits and getting more information and resources.


O.k, then, what can yo tell me about the GI Bill?


As said before, it can help you to pay for school or training.


Do you want to know what to do after you apply for these benefits?


No, there's no necessity right now.


Do you want to know how to prepare for the application?


Yeah, that would be good.


But first, could you remind me what else i get besides paying school?


Well, that benefits can help you find a proper school and getting career counseling.


Hi How are you today? I was wondering how the refund amount is determined?


I am good, thank you for asking :D Here is an example to show how your refund amount is determined


oh okay thank you, so it is different for everyone then?


You are welcome. YEs that is correct.


Is a refund given of the first year of my registrtion fee?


It is possible. If you have already received a refund for the 2nd year of the registration fee and you have the UNUSED registration sticker and stub


How do I go about getting my refund if I qualify for one?


Did you surrender your plates?


So when I give them my plates I will get a refund?


When you surrender your plates ,  your Receipt FS-6 T indicates if you are eligible to receive a refund


Can you give me an exaplme or an estimate on what my refund will be?


I sure can!  Here is an example to show how your refund amount is determined .    You paid $ 137.50 to register your vehicle for two years


What if I changed my name, is it possible to still get a refund?


Yes it is possible


Hello there. Can you answer a few questions about ordering professional plates, please? There are a few things I'm confused about.


Of course. You can order picture or professional plates for passenger vehicles, commercial vehicles and motorcycles.


I'm aware of that. I've already filled out an order, where should I mail it to?


Please mail the completed form and your payment to: NYS DMV Custom Plates UnitP.O. Box 2775Albany, NY 12220.


Thank you. And what if my registration expires in the new two months?


In that case you should renew your registration before you order picture or professional plates.


Do I need a valid NY registration of my car for that?


Yes. You must have a valid New York State vehicle registration in the passenger, commercial or motorcycle registration class that does not expire within 60 days. The mailing address on your vehicle registration record must be your current mailing address and your vehicle registration record must match your current name if your name has changed.


I see. Should I dispose of my old plates when I get the new ones?


Yes. Once you receive your new plates you will want to destroy your old plates to protect against the fraudulent use. Mark each vehicle plate with a permanent marker.


Alright, I'll do that. So, using the address you gave me I can send my order by mail, right?


Would you like to order picture or professional plates by mail?


Yes, that's why I asked for the address before.


You need to fill out the Application for Custom Plates (CP-30) for that.


Done and done. I'll send you the envelope today. One final question. What do I need to do if I want to change my name on DMV records?


You must visit a DMV office to change your name on all DMV records and documents.


Am I required to notify DMV of my entry into the military?


Are you entering into the military?


I am not.  I am actually asking for my son who will be leaving for basic training next month.


if my son's license is valid now, what will happen if it expires while he is in the military?


If his NY State license was valid at any time during his military service, his license will be able to be renewed.


What happens if my son has a lapse of insurance coverage during his period of active duty?


He is required to maintain continuous coverage or to surrender his plates before any deployments.


Is he unable to ensure that he will maintain continuous coverage or to surrender his plates now, before he departs for basic training?


That is correct.  He is unable to pay forward enough on his policy to ensure it would give him continuous coverage for the period he will be gone and he is unable to get to the DMV during business hours to surrender the plates at this time.


Basic training is not a deployment.  The DMV does have a procedure in place to exempt military personnel from the requirements, however the procedure pertains to returning from deployment.


What would happen if his NY State registration would expire while he is on active duty?


Registrations are extended for up to 60 days from return to NY State.  This extension applies only to vehicles registered to military personnel.  He would need to show proof of military service or separation.


Is there another resource I could use to get more information?


If you have any additional questions, you can contact the DMV Call Center.


Good morning, need some help with a vehicle bought on a auction.


I'm needing to know some more info about that topic, please.


For that kind of issues, you should use the form MV-82.1, also known as Vehicle Registration / Titling Application.


Do you need a specific information for registering?


Yes, i would like something more specific, as i'm interested on various types of vehicle.


If that's the case,you can find that specific information referring to the web pages listed on DMv's page.


I'll make sure to check it. by the way , what i need to know about registering a vehicle, but having a title already?


You should find out more about that with your insurance company for sure.


Do you have any documents, i.e, driver license, learner permit or non-driver ID card, for use as proof of identity?


Yes, i do have those. Well, my driver license to be exact.


That's good. In case you didn't have one, you could have used the other kinds of proof.


you can help me with info on subsistence allowances


Subsistence allowances help you pay for basic needs like food and clothing if you are an eligible Veteran participating in the Voc Rehab program .  I can give you a link so you can view the current subsistence allowance rates


Do you need more information on other VA benefits and services?


I could use some GI BIll info


We can help you look at options for using GI Bill benefits to help pay for school or training , and find out what benefits you can get


do you have the number someone can call when they have hearing problems?


You can call TTY: 711


what else can you help me while looking for employment?


We can help you get career and employment assistance, manage your career, and give you more information and resources


and do you have jobs available for vets?


Yes, we can help you match your skills and experiences to VA job opportunities .


do you have anywhere we can go to talk to someone about our situation if we have problems finding a place to live?


You can connect with our Veterans Crisis Line responders for confidential help. Many of them are Veterans themselves. This service is private, free, and available 24/7.


Hey, hello, how is it going?. Em, its kinda shame but i heard about these services which support those people who pass through sexual traumas. How can anyone enjoy that?


Are you a veteran who experienced MST?


No, not myself. I'm just asking.


I guess it is, but, Are these services privacy protected? i mean, are they anonymous?


Of course they are. The well being of the veteran is a top priority, so you can get confidential counseling on any support you need.


O.k, that good. Look, someone who pass through these could end on the streets, what could you do for him or her?


They can contact the National Call center for Homeless veterans, 24/7. There, a trained VA counselor will offer information about homeless programs.


Umm, that must be very helpful. Say, lets imagine this person who wants to access the program doesn't have a VA care provider, it can still access the program?


Well, in that case, the person should go for its nearest VA medical center and ask to speak to an MST coordinator.


Um, makes sense. And for getting access to all this, do the individual need something like a disability rating or being in other VA services or having reported the trauma?


No, it doesn't need to. He or she can access the program without any probation document.


Hello, I would like to know how I do the inspections if I bought a vehicle from a private seller


buy a vehicle from someone other than a dealer?


Yes


You will receive an inspection extension that will last 10 days from the date of registration.


Do I need to replace the inspection tag?


Yes You can have your vehicle re-inspected or you can request a replacement sticker using the PDF VS-118 Replacement Inspection Sticker Request form. Complete the form and mail it to the address on the form.


Has your vehicle's inspection tag expired in the last 60 days?


You may be fined $ 25 to $ 50.


If the tag cannot be used?


You can have your vehicle re-inspected or you can request a replacement label using the PDF VS-118 Replacement Inspection Label Request Form. Complete the form and mail it to the address on the form.


and who to send the inspections?


Inspection stations electronically send a record of all emissions inspections to the DMV.


If the inspection tag expires more than 60 days?


the fine is between $ 50 and $ 100.


When do you need a security inspection?


All vehicles registered in New York State must obtain a safety inspection at a DMV - licensed from the inspection station   every 12 months   when vehicle ownership is transferred


hello. I'm searching some information related to when a vehicle is removed from the road, I mean when is not used any more, but I want to keep the professional plates.


No problem, in this type of cases, you can keep your plates and store them at most dmv offices.


Are you interested into keep this plates stored or use them to register another vehicle?


I want to keep using them, but in a new vehicle.


Great. You just will need to go then to the office that has your vehicle plates.


Do I have to bring any document or form or something like that?


Yes, make sure that you bring the receipt form fs-6 t and all the other documents required to register your vehicle.


And where I can find that form you mention?


You'll have to find a dmv office, then you will receive a receipt form fs-6t once you surrender your plates.


Is possible to get new plates for a organization?


Yes, it's possible, we have a detailed information packet about the custom plate picture and the plate development program, including the request for the development of custom plates.


It's possible to get more information about it, regarding the privileges about parking?


For that, you'll need to contact to your local police or parking authorities about parking regulations.


can you give me an idea of how much aid I can get


Would you like to estimate your federal student aid, but aren’t yet ready to apply for aid?


no I think I am ready to apply


but how do you estimate my federal student aid?


You can use FAFSA4caster, it is a helpful tool for anyone who is not yet ready to submit a FAFSA form. Parents of younger students can use FAFSA4caster to receive early estimates, create scenarios based on future earnings, and then establish college funding strategies.


does it apply for aid too?


You need the Free Application for Federal Student Aid FAFSA form to apply for aid


can those not in high school use the forecaster?


Yes, adult students also can use FAFSA4caster to get an idea of how much and what types of federal aid they might receive.


what will I need to enter into the forecaster?


You will answer financial and other questions that are used to estimate your federal student aid eligibility. Some of the questions may ask you to reference your personal records


Hello, I want to know about Social Security cards for foreign-born U.S. citizens adopted children.


to get your child a social security card you'll need to provide only original documents or certified copies of the required documents.


Are you planning to claim your child for tax purposes while the adoption process is completed?


No, I don't think I need it.


Ok, do you want more information about just in case you change your mind?


No, not really, but thanks.


can you give me an idea of what documents should I show as proof that my child doesn't have a social security number?


Sure. If your child lived in another country then you can use his current or previous passport as proof, or you could use his school records or how employment records in that country. Any document that shows your child lived in another country for an extended period of time would work.


You said at the beginning that certified copies are accepted, what about notarized copies?


Notarized copies are not accepted, only originals or certified copies.


And, what other documents, besides the normally aked ones, I can use as my child's proof of identity?


You could use his state-issued non-driver's ID card or his adoption decree, among other documents.


hi i need help about welcome kit VA


Whether you're just leaving service or you've been a civilian for years, the VA Welcome Kit can help guide you to the benefits and services you've earned. Depending on where you are in life


How do I download your VA benefits and services guides?


For veterans?


do not


For family members?


Yes


Get started with PDF caregiver benefits Apply for PDF survivor benefits


What if the veteran has a service related disability?


See if you qualify for a housing grant to help you live more independently.


And what should I present?


File a disability compensation claim for conditions related to your military service and manage your benefits over time.


Hey, I'm here to get some help with my application for disability benefits.


Of course. Are you planning to apply for a child?


Yes, for my daughter.


In that case you will need to complete an Application for Supplemental Security Income (SSI) AND a Child Disability Report. The report collects information about the child 's disabling condition and how it affects his/her ability to function. At this time, only the Child Disability Report can be completed online.


I see. Can you walk me through the steps needed to apply then?


Gladly. First you should review the Child Disability Starter Kit. This kit answers common questions about applying for Supplemental Security Income (SSI) benefits for children.


What if I need additional help at any time during my application?


You can always call us toll-free at 1-800-772-1213.


Great, I'll write that down. Back to the application: what should I do after I reviewed the starter kit?


You should contact Social Security next, to find out whether the income and resources of the parents and the child are within the allowed limits, and to start the SSI application process.


Sorry to interrupt you there, but do you also have a phone number for those hard of hearing? I just remembered that I might need such a number.


Sure, simply call our toll-free TTY number, 1-800-325-0778.


I have questions about the William D. Ford Federal DIrect Loan Program.


You can request supplemental information in connection with your William D. Ford Federal Direct PLUS Loan application. However, the process for receiving this information may differ depending on the school.


Are you a parent borrower?


No. I'm the student.


How do I complete a Direct PLUS Loan Application?


Are you seeking a Direct PLUS Loan Application for Graduate/Professional Students under the William D. Ford Federal Direct Loan Program Request for supplemental information?


No.


Are you seeking the request application for parents?


Yes, my Mom needs to complete this.


Okay. Please advise your parent that they must be logged in to their own account to complete this application.


Do you have any questions about loan eligibility?


Yes. I need clarification on what loans I'm eligible for.


Your school's financial aid office will be able to assist you with this.


how to get a CDL


Follow these steps to get your first time New York State commercial driver license CDL


how can i have a Class D New York State driver's license


Get the New York State Commercial Driver 's Manual  CDL-10 online or from a DMV office or call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual .


What do I do if they reject my application?


You must apply for a CDL at a DMV Office


what should i bring to the DMV office


If you have a Standard and want to change to a REAL ID or Enhanced


it's not my case?


how are the new federal DMV regulations


Per new federal regulations,  the DMV will check for any open suspensions or revocations you may have in any state .


How can I have a New York State Class E driver's license?


Study the sections of the manual that apply to the type of CDL you need .


hello how do I apply for disability benefits for a child under 18


Do you want to request it for a child?


no


do you want to know what to do?


no thanks