SpeechANNA LORCK (Labour—Tukituki): Good afternoon Mr Speaker and may I say a huge thankyou for your work. Thank you Citizens Advice Bureau for doing the work that needs to be done in making sure that the voice of the people the issues on the ground get to Parliament and also get to your Government representatives. As the member for the Tukituki electorate in Hastings I too hear from people in my community who feel excluded or unable to connect into the internet in various ways to be able to engage in many many activities. I can think even of a couple myself where even my young daughter when I think about the banks—and I think when we talk about public service we also have to talk about business and banks that also play a role. Now to get a bank account opened you have to go to a bank and you have to go in and you have to meet with someone in the bank. But then after that the banks don't want to see you. The banks want you to do everything online and digitally. We've seen in our community banks who have been closing branches and then trying to get people to go online to do their banking. Yes they can telebank but everything is moving towards the digital era. I live just three kilometres from Hastings—actually Waipatu settlement. In Waipatu settlement we don't have broadband and we are literally three kilometres from Hastings. I am hoping that through the Government's investment into marae and enabling marae we will actually be able to connect into the broadband services. So it's touching many many of us in many different ways.I just wanted to refer to a couple of points because there has been while we all support this and everybody's working together some negativity projected from the National Party. Public Service driven by National towards a digital-only environment called A Better Public Service" had the outdated siloes of the State Sector Act from the 1980s—Labour has changed that. Labour has changed the framework and accountability through doing away with the Better Public Services targets and refocusing the public sector through the spirit of good public service. Yes there is a lot to do.I also wanted to just pick up on the member for Selwyn saying she hadn't seen any digital enablement and investment yet the Enable network was funded through the Crown infrastructure investments—Nicola Grigg: In Christchurch city.ANNA LORCK: —and that was part of delivering of ultra-fast—do your research. Do your research. When you can actually work on this side in Government one of the beauties that we have one of the things is we don't need to write letters; we can talk to our Ministers. The conversations that I've had with the Minister have been about "We want to do more. We are working with you." We have an open door. It is because of that engagement that your voice can be heard louder and more. But I have one thing to put out there to you: keep going. Don't just finish with this petition; hold us to account. Hold us to account and make sure we keep doing the mahi because we are your representatives. We are the people that you need to keep going to. Pick up the phone to your local MP. Continue to do that. I know the Minister will absolutely keep engaging and we will do the work and investment that we can to make sure that digital exclusion isn't something that we want to continue and we enable you all to engage in a society without the problems of equity that Naisi Chen mentioned.Motion agreed to.Report noted."