Kanongata'a-Suisuiki AnahilaANAHILA KANONGATA'A-SUISUIKI (Labour): Faatalofa atu. Manuia le Vaiaso o le Gagana Samoa. Happy Samoan Language Week. It is an absolute pleasure for me to speak on this year's annual review. The House has heard from the chair Gareth Hughes that we the Social Services and Community Committee reviewed 25 entities. I want to take this brief moment—it'd be remiss of me not to respond to the things that came from across the floor. I want to first of all refer to the member for Papakura who spoke about the Housing New Zealand Corporation as the worst landlord ever. I think that's outrageous because that means that she's confirming that they were the worst landlord in nine years—in nine years—when they were in Government. That's confirming that.We also just heard from the member that has just left Louise Upston. She spoke about the targets and numbers.Andrew Bayly: Ah-ah ah-ah!ANAHILA KANONGATA'A-SUISUIKI: I didn't mention—oh thank you Hunua for that—noted. We also heard that it was about targets and numbers. I am somebody who worked in the Ministry of Social Development—a diligent public servant who turned political because of the fact that we were counting numbers and not focused on people.I want to just get back to this annual review. The thing that was prevalent in all the entities that came before the Social Services and Community Committee was the fact that it was focused on people. It was focused on people whether it was the Ministry of Social Development that talked to us that shared with us that they now have a thing called a client commitment charter where they're teaching their staff at the front line—and the front line includes the security people—how to be empathetic and how to treat people with respect teaching that. That is actually the front door before you start counting whatever's behind the door. Whether it was about Housing New Zealand talking about providing better services for tenants—and when we talk about tenants they were talking about employing recruiting staff who reflect the community that they live in. Housing New Zealand had talked to us about that. The Ministry of Social Development talked to us about how when they were recruiting staff they were recruiting people who reflect the community. I think one of the members across the floor talked about how there were more people now coming to the Ministry of Social Development for assistance and maybe they're coming out because there actually is a human being behind the reception. There is a human factor in this. Maybe that's why they're coming out.I am relentlessly privileged to be in this as a member of Parliament under the leadership of the Rt Hon Jacinda Ardern and of course the Minister Carmel Sepuloni. Actually the Minister brings insights into being a client in the Ministry of Social Development.So I just want to make a point that with the entities that came along the thing that was prevalent for me was their focus on providing social services for community. When you unpick that who are in those communities? People—it is people who are in those communities. I want to thank everybody who's counting the numbers and reaching the targets. Those people have done well; they've contributed to New Zealand but I tell you what: everybody is a taxpayer in this country and everybody is hard-working. Nobody wakes up in the morning and wants to be on the unemployment benefit—nobody—because we know that having the opportunity to work is a principle that we all enjoy in this House. It is a principle that we enjoy in this House and that is what providing social service is all about.I know I'm almost running out of time but the thing that Housing New Zealand told us—they told us that 2188 homes—they reiterated the numbers; 2188 homes more that they've added to Housing New Zealand's portfolio more than the last Government did which was on top of that 644 houses. I know that we're having a focus on people where all the entities told us that having a focus on people—we are now having a conversation a conversation of how we can better serve the people of New Zealand listening with a compassionate heart. Mr Chair thank you very much. That's it for me tonight. Mālō 'aupito.