Faafoi KrisKRIS FAAFOI (Labour—Mana): I thank the Minister for taking that call. Can I start with some acknowledgments—first of all I guess to my colleague Clare Curran who I think even the Minister may have suggested has been dogged with this issue. I do remember many many moons ago when I used to be a member of the Commerce Committee when my colleague Clare Curran was chasing up this issue in the infancy of broadband roll-out. So I would like to acknowledge her and her unwavering commitment to make sure that these issues are dealt with. Secondly there is an acknowledgment obviously to the Commerce Committee for being open enough to make the very technical and I guess particular changes that are within this piece of legislation to ensure that people who want to get connected to broadband can do so.The third acknowledgment I want to make is to a man who passed away about this time last year Rob Neru. He used to operate a business in my electorate. He was the chief executive of the Pacific Business Trust but before he took over that role he was the operator of a business called Advantage4me. It was run out of Porirua. It was an online rugby coaching tool. So they used high-definition video to help coaches out in the community better coach their teams. He had an issue with an office he was in back in 2013 I believe it was. He came to me for some assistance with some delays that he was having with getting his I guess quite high-width broadband installed into his location. He was having issues because he was in a multi-dwelling unit.So a lot of the issues that Mr Neru raised with me back in 2013 around continued access because of maintenance and upgrading are being dealt with in this piece of legislation. I think if he were still here today he would be very happy with what is going on. I think he would be to some extent frustrated that it took so long to get here but I guess it goes to the doggedness of my colleague sitting behind me that these issues are being taken up.This piece of legislation as I said is quite particular. One of the issues that he raised at the time being in a multi-dwelling unit—I believe it was Chorus at the time that was having some difficulty meeting the requirements of what he wanted in his business. He had to get the consent of the other businesses that were essentially his neighbours and he was having some trouble getting to that. This is going to make that a lot easier. I think having been shown around by Rob at the time it was not an issue of having to go in and put holes in the walls of his neighbours; it was the access to common areas within the building to be able to do some of the planning and to do the outfitting of the cabling into his building that was at the nub of his frustrations. I guess there are a number of clauses within this piece of legislation that carry out that.One of the questions that I had for the Minister—and I know that there is a disputes resolution system built into this legislation—is: how will that work? As someone who was not on the select committee at that stage while this sets out a framework where business owners in Mr Neru's situation might be happy that things can happen there is still the potential for things to not go to plan if someone were to put up a protest. My question is—and sorry for not being able to figure it out within the legislation—how responsive is the disputes resolution system; not only how responsive but how fast can it act? Because when we are talking about 15 days for a category 2 application for work that is what I would call quite a tight time frame. And how quickly can a disputes resolution complaint be sorted out to make sure that someone who is in that situation might not have to wait months—it might just be weeks—to make sure that that issue might be sorted out?There is of course an onus on people who are installing the system to put the property back into the shape that they found it in. I think that is certainly one of the issues that I have found in—not just in the case that I am quoting here but also other constituents have come to me with issues around access. That is why the Commerce Committee has done great work and been very particular about what they are asking and the obligations of those who are installing the broadband.So I would like to just finish by congratulating the select committee. They have done fantastic work. Again I acknowledge my colleague behind me because she has not let this one go. I think this piece of legislation is all the better for the doggedness and determination and passion that Clare Curran has had for many years around this issue. I think people in and around the country who are sick of the delays quite rightly will still be sick of the delays but now they will have a piece of legislation when it is passed soon that will cut a lot of the time and waiting and frustration out of their lives to make sure they can get access to broadband. Thank you.