Faafoi KrisKRIS FAAFOI (Labour—Mana): Thank you Mr Chair. I know you are spoilt for choice so I appreciate your consideration. In an earlier contribution I asked a question of the Minister in the chair the Hon Simon Bridges around the dispute resolution scheme. Having sensed a lack of appetite to answer that question I have taken some time to inform myself of the dispute resolution scheme within the bill which is good but there is another question I do want to ask because of some wording in schedule 2 of the bill which inserts a new schedule 3C into the principal legislation. Clause 1(1) of that outlines the point of the dispute resolution scheme which is: to ensure that if 2 or more persons have a dispute … in relation to an installation [of fibre] they have access to a dispute resolution scheme for resolving that dispute." That is great. No one thinks that this piece of legislation is going to make everything happen peacefully and that there will be disputes but deep in schedule 3C clause 1(2)(b) it says that the resolution scheme provides for disputes to be assessed "promptly" after they are received for the purposes of any dispute.My question either to the Minister in the chair or to the officials that have been looking after this piece of legislation is—in a bread and butter case of a dispute when there is some kind of conflict—what does "promptly" mean? Because the point of putting this dispute resolution scheme in and bringing in some of the changes in the legislation here is to make things go faster not just in terms of the broadband speed but also in terms of the process to get the broadband installed either in a private dwelling or in a business. If there is a dispute I think the last thing that someone who has been waiting for a tremendously long time to get their broadband installed wants is a delay if there is a dispute. So if the Minister in the chair Jacqui Dean or one of the officials could give us an idea of what "promptly" means that would be very very useful.I want to tie this back to the case that I spoke about in my earlier contribution and that is of a local business that was having a dispute with some of the other businesses that are in the business that it is. It was wanting to get some pretty fast broadband into its building but I think there were some issues with getting access to common areas. The issue for that business was that it wanted to increase the size of its staff by a considerable number of people but because there were delays that really impinged on that company being able to do that. If that is going to happen and stymie growth and stymie job opportunities I think a business or businesses or people out in the community would like to know what "promptly" means.I know there will be some extreme cases that might take months—well in fact might take years at one extreme—but if it is a simple case of access to or dispute over the amount of time that a provider might need to get access to some of these areas I think it is not a bad question to ask how long the dispute resolution scheme might take to adjudicate on that. Will the dispute resolution scheme be able to weigh up all these issues? Is it fair that it is being held up with a complaint if it is holding back businesses from being able to hire people and grow their business? Is that a factor that is going to be taken into consideration by those people who are going through that complaints process because I do not think I would like to see a local firm being held up in a dispute resolution scheme process if it means 10 jobs not being offered to people working in my community. I think that is not good progress. It kind of defeats the purpose of having a dispute resolution scheme especially if people who might be adjudicating are thinking that some of those people who are holding it up or complaining are doing it just to game the system.I am not sure from the legislation—and I hope the Minister in the chair might be able to elucidate this for us—as to whether or not those kinds of factors will be taken into account not just the physical factors of access and time taken to install but also other factors driving a business or a person wanting to have broadband put into their premises "promptly" and what that promptly might mean in terms of dispute resolution schemes.The question was put that the amendment to the amendment set out on Supplementary Order Paper 280 in the name of the Hon Simon Bridges to clause 11 be agreed to.Amendment to the amendment agreed to.The question was put that the amendments set out on Supplementary Order Paper 280 in the name of the Hon Simon Bridges as amended be agreed to.Amendments as amended agreed to.Part 1 as amended agreed to.Part 2 agreed to.The question was put that the amendments set out on Supplementary Order Paper 280 in the name of the Hon Simon Bridges to schedule 1 be agreed to.Schedule 1 as amended agreed to.The question was put that the amendments set out on Supplementary Order Paper 280 in the name of the Hon Simon Bridges to schedule 2 be agreed to.Amendments agreed to.Schedule 2 as amended agreed to.Clause 1 agreed to.The question was put that the amendments set out on Supplementary Order Paper 280 in the name of the Hon Simon Bridges to clause 2 be agreed to.Amendments agreed to.Clause 2 as amended agreed to.Clause 3 agreed to.Bill to be reported with amendment presently."