Lee MelissaMELISSA LEE (National): Thank you Mr Chair. Thank you. I am really grateful that my name was called because I've been trying to take a call all evening. Maybe it's because I was a little short behind all these tall men in front of me but thank you. I appreciate the call.I wanted to raise the issue in terms of the COVID-19 support payment (CSP) scheme. I know that my colleague the Hon Michael Woodhouse earlier made a little bit of a joke in terms of how it used to be called CRSP" and now in this bill they've just removed the one letter the "R" so it's now called "CSP". But seriously I wanted to take issue with Mr Andrew Bayly who said that members who are electorate MPs should be getting all these complaints from constituents. Let me tell you Mr Bayly that as a list MP I too am getting a lot of complaints from people in Mt Albert. Their electorate MP is otherwise engaged and around the country there are plenty of people who are complaining about the Government's failure to support them.If I could ask a question to the Minister—I will get to the point. In terms of the Resurgence Support Payment (RSP) one of the problems that a lot of people had—and I know that earlier Simon O'Connor talked about when new businesses take over existing businesses they don't actually have the time period of operation so it's very difficult for them to actually get the RSP payment. I know that when I contacted the electorate officials' line—because MPs could do that—there were some circumstances where they thought they could actually provide the RSP support and that was only for existing businesses that provided the same kind of food for example the same kind of business same kind of training methods same time or whatever. Some of them actually did qualify so I'm very grateful for that.Having said that one problem was that the IRD in that on 17 August when we went into lockdown we went into lockdown at 11.59 p.m. so 17 August was not an affected period because the business hours were over and done with. So the affected period should have really started on 18 August but 17 August was considered an affected period so the day's takings were considered as income for the affected period.Hon Member: For one minute?MELISSA LEE: No no—yes one minute but the whole day's trading is considered as trading. So when you're comparing affected period with comparative period—the one day's takings when businesses were actually struggling and that one day when they've done an amazing amount of trading—the percentages mean that some people could not get the RSP payment. It is absolutely unfair that when we did not even go into lockdown until 17 August at 11.59 p.m. IRD's computer-generated online application process would not let people include 17 August. So if the Minister could actually confirm that those kinds of issues will not in fact happen with this CSP when the RSP was actually very very difficult for a lot of businesses who were heavily impacted.The other issue that we have is that—I mentioned this particular issue when we went into lockdown on 17 August. The warning the Government gave in terms of "We're going to go into a lockdown in a couple of days."—that happened last year. When we went into lockdown the first time the Prime Minister got in front of New Zealanders and said "From such and such a date and from what time we're going to go into a lockdown. We expect New Zealanders to come back home and this is what's going to happen."—preparing the businesses and the entire New Zealand population for what was supposed to happen.This time around on 17 August the lockdown happened pretty quickly. We were in the afternoon when the announcement was actually made when businesses were closed and there were a lot of businesses who had a lot of stock. I quoted one florist who had $70000 of stock that she was supposed to courier the next morning. But she could not do that because all of the couriers were closed when the announcement was made and she lost $70000 worth of stock and because it's a pandemic no insurance will cover that. So I would like to know in those circumstances what kind of support payments would the Government provide or actually help these people because these are not rich people. These are business owners who save for a lifetime to run a business who actually work really really hard to supply their customers with stock that often they can't afford to lose and they have in these circumstances because the Government went into lockdown very very quickly. So if I could get the Minister to answer that I would appreciate it."