Wagner NickyHon NICKY WAGNER (National): Thank you very much Mr Speaker. You know in Parliament we often hear the term the devil's in the detail" and what that really means is that talk's cheap it's difficult to get things done unless you pay attention to process and it's essential if we want to get good outcomes and good results. That's why I'm so shocked surprised disappointed and actually more than a little angry that the new Minister for Greater Christchurch Regeneration has neglected her responsibilities in setting the work programme for the entities that she's responsible for in Christchurch. The reason why this is so shocking and frankly almost unbelievable is that the Minister has talked long and hard and loudly about making a difference—and I do not doubt her sincerity—but she hasn't bothered to put in writing any changes to the expectations of organisations that she is responsible for are working to.So let me explain that a little bit. A letter of expectation is the way that a Minister can guide direct manage and activate the organisations that they are responsible for. It's one of the most important levers that they have. The Statutory Crown Entities: A Guide for Ministers states that setting expectations is the first step in setting the strategic direction and annual performance of Crown entities. That's the Minister's prime job: setting strategic direction and making sure that we get a good performance and that we get the outcomes that the people of New Zealand need.When the Hon Megan Woods became Minister she was determined to see more momentum in the rebuild of Christchurch and I absolutely support that. We all want to see more momentum and when National was the Government we worked really hard to do that. But she also said "You can't keep on doing the same thing and magically expect a different outcome." and that's the surprise. After 11 months in the job that's exactly what she's doing because Ōtākaro and Southern Response are still working to the letters of expectation—because they haven't had a new one—that were put down by the previous Minister the Hon Gerry Brownlee. So with no attempt to change those expectations how can she expect different outcomes? Do you think it's by magic perhaps or maybe perhaps by ESP or mind-reading?Now having no letters of expectation adds another problem to Ōtākaro and Southern Response. They are in a compromised position because in response to the Minister's letter of expectation Crown entities are required by law to provide an annual statement of performance expectations and that's so the public can see what the Minister has asked and they can see how those organisations are responding to that and there's also transparency and accountability to the community.The real problem we have here is that without the Minister's letters of expectation Ōtākaro and Southern Response don't know what they're supposed to do so they can't write a statement of performance expectation and therefore they're in breach of the law. It's a total shambles—no transparency millions of dollars are being spent without any formal oversight or accountability—and I think it's absolutely symptomatic of what we're seeing from this Government every day. They're ill-prepared inexperienced distracted and totally chaotic. It's everything that we don't want to see in a Government.I think it's criminal that the neglect of this Minister is slowing down the progress in Christchurch. I think it's absolutely not good enough for the people of Christchurch or the people of Canterbury. Thank you Mr Speaker."