10. Vulnerable Children Oranga Tamariki Ministry—Letters of AssuranceDARROCH BALL (NZ First) to the Minister for ChildrenVulnerable Children Oranga Tamariki Ministry—Letters of Assurance10. DARROCH BALL (NZ First) to the Minister for Children: Does she have confidence in the accuracy of the assurances in each letter she has signed and provided to the public and members of Parliament regarding individual cases of care and protection of children?Hon ANNE TOLLEY (Minister for Children): Yes because of the level of detail involved. Letters I receive in relation to an individual child's care and protection are referred to the chief executive of the Ministry for Vulnerable Children Oranga Tamariki. The chief executive's comments feedback and assurances are then passed on to the member of the public or the MP in my response. It goes without saying that I would expect any processes or undertakings she makes to be followed and adhered to. If the member has concerns regarding the safety and care of individual children he should raise this with me or the ministry through more appropriate channels rather than waiting for question time.Darroch Ball: How can she have confidence in her ministry's procedural integrity given the drafting of one of her signed letters of assurance that a thorough investigation had taken place included emails from and to her office stating The Minister's office asked for the response to be revised." "We have a bit of an issue with ministerial correspondence. Hope it doesn't set a standard." and "I have tried to keep it factual without putting spin on it but happy to change it as you see fit."?Hon ANNE TOLLEY: What that shows is that I am determined to ensure that whatever responses I give on behalf of the chief executive are made knowing that I can give the member of the public or the MP the assurance that whatever has been said will be followed and adhered to.Darroch Ball: I seek leave to table two internal emails dated 4 March 2015 and 25 February 2015 which detail all those quotes that I mentioned in my previous—Mr SPEAKER: Leave is sought to table those two particular emails. Is there any objection to them being tabled? There is not.Documents by leave laid on the Table of the House.Darroch Ball: Is she concerned with her ministry's procedural integrity given a ministry executive who drafted one of her letters of assurance was in fact originally implicated in the very complaint addressed in the letter they drafted stating that "a very thorough investigation was conducted" when in fact there was no investigation conducted at all?Hon ANNE TOLLEY: I am aware of the details of that particular case that the member is raising. I am not going to discuss it in this House but I can tell the member that I have spoken at length with the chief executive about how that can happen. It should not happen and we are determined that it does not happen ever again but I would remind the member that the two occasions that he is quoting from in the House here happened under Child Youth and Family under the Ministry of Social Development.Darroch Ball: I raise a point of order Mr Speaker. Just in relation to the last answer from the Minister I asked whether she was concerned that a ministry executive who was involved in that—Mr SPEAKER: Order! No no no—I listened very carefully to the answer and the Minister effectively invoked Speaker's ruling 193/3 from memory that she was not prepared to give any further details in the House and that is because of public interest.Darroch Ball: Will the Minister investigate every letter she has signed that gave assurances of the safety of children under her watch given that it is clear that the process by which she gains her advice about all of those cases is flawed and she cannot guarantee any such assurances at all?Hon ANNE TOLLEY: I dispute that member's assertion. I do take the care and protection of children very seriously I do seek information from the chief executive and I do seek assurances that the information that I am passing on is correct. In some cases I follow up with the chief executive to ensure that the assurances I have been given about what the procedures are to follow have actually been carried out."