Strange Jamie; Dean JacquiJAMIE STRANGE (Labour—Hamilton East): Thank you Madam Speaker; I appreciate the opportunity to take a five-minute call. As the member of Parliament for Hamilton East hopefully I can add something of a local context to this debate. But before I drill down to that local aspect I do just want to touch on a few of the comments I have heard before in this debate and just reiterate a few things. The first one is that we live in a connected world which has benefits for our country—you know we are a small country so the benefits are obvious in terms of that connectivity—but at times it obviously creates challenges and it makes us vulnerable at various times.Last month the Waikato DHB experienced a ransomware attack and as has been previously reported some information was stolen and has made its way on to the internet. As we've heard the aspect around CERT—and I do want to highlight the work that CERT are doing because with me wearing another hat as the chair of the Economic Development Science and Innovation Committee we recently had a briefing from CERT—in fact it was about two to three months ago—and it was a fascinating and also worrying briefing that we received from them. As the Minister David Clark has previously noted there are hundreds and at times thousands of attacks per day on our country. In fact just as an example before I came to the House today someone sent me something via Facebook Messenger. It was clearly some sort of attack—obviously I didn't click on it but if I didn't know that then I would have clicked on it.You know there are thousands of attacks taking place. We are not immune—we are just as vulnerable as any other country—so it's important that we do have appropriate systems in place. Now the Waikato DHB obviously experienced this attack and it's been incredibly disruptive on the services the fantastic services that they provide.In terms of drilling down to a local level I had the opportunity to visit the DHB; it was around a week after the attack. I was able to walk through some of the wards and speak with some of the staff. Before I talk about this aspect I'd like to begin by thanking the staff wholeheartedly for the work that they have been doing up there at the Waikato DHB whether it's in Hamilton hospital which is the one I visited or other hospitals out in the surrounding towns. A lot of people won't realise but staff have moved from a completely digital platform to a manual platform particularly during those early days which is when I visited. So they went back to things like printing the labels for the medicines and the specimens by hand and writing on them. They had notepads and pens pencils. They had whiteboards. They went from computerised to manual. It's almost like going back sort of 30 40 50 years. However you've got the manual system but obviously a lot more patients than we had 30 to 50 years ago. So the staff had to do many many extra hours in order to be able to cope and obviously there were challenges around when you get tired when it's easy to make a mistake. The problem is you know if you're handwriting a label if you accidentally make one mistake it can have quite serious consequences as we heard from the Hon Shane Reti.The staff have done an amazing job in terms of the problem solving. We do know now that a number of the systems are back up and running which is helping but there is still a lot of extra work that is being done by their staff. If you fast-forward to just recently just a matter of a few days ago I was speaking to some patients who had just been into the Waikato DHB and they had some minor surgery done and they said that it all went well that the staff were relatively confident and actually relatively comfortable. However that's just one area of the DHB and I know that other areas other aspects—you know they're at different stages depending on their reliance on digital technologies. I know there are still challenges in the ED and other departments and as a Government I know the Ministry of Health are continuing to support that.There's ongoing discussions around various forms of IT services—you know whether it's hardware computer systems or whether it's the cloud. Those discussions will no doubt continue and the inquiry that's undertaken will certainly be important in terms of policy discussions moving forward. Thank you.ASSISTANT SPEAKER (Hon Jacqui Dean): Simon Watts—a five-minute call.