lazylead (rubygems): Ticketing systems (Github, Jira, etc.) are strongly integrated into our processes and everyone understands their necessity. As soon as a developer becomes a lead/technical manager, he or she faces a set of routine tasks that are related to ticketing work. On large projects this becomes  a problem, more and more you spend time running around on dashboards and tickets, looking for incorrect deviations in tickets and performing routine tasks instead of solving technical problems.
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