TITLE: X DOWNLOAD LG V20™ Software Update
AUTHORS: lg-  

[DESCRIPTION]
Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to help optimize device performance, resolve known issues and apply the latest security patches.

[STEPS]
SECTION: X DOWNLOAD LG V20™ Software Update
1. 
SECTION: X DOWNLOAD LG V20™ Software Update
2. Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection.
SECTION: X DOWNLOAD LG V20™ Software Update
3. Ensure your battery is fully charged before starting the software update. System Update 14         The details: Release date: 08/25/2020Android™ Security Patch Level: August 2020Software Version: VS99520d What’s changing: The current software update provides most up to date Android security patches on your device.               System Update Instructions         To help you with the mandatory software update for your device, this page contains the following information:
SECTION: X DOWNLOAD LG V20™ Software Update
4. Software Update Instructions – User initiated over the air (OTA)
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5. Software Update Instructions – Server initiated OTA
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6. Updating while roaming
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7. Insufficient device memory alert
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8. Battery life expectations after a major software update User initiated OTA To start the download:
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9. Start on the Home screen by tapping the Menu Key
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10. Tap Settings
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11. Tap About Phone
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12. Tap Software updates
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13. Tap Check for Update
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14. Tap Download Now When download is complete, a screen will appear advising you that the new version of software is ready to be installed. Tap Install Now. The device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK. Server initiated OTA Once a new software version is available for your device, it’ll begin downloading in the background. When the download is complete, you’ll be notified that it is ready to be installed. Tap Install Now and the device will power down and restart. A screen will appear stating that the installation has been completed. Tap OK. To check your software version from the home screen:
SECTION: X DOWNLOAD LG V20™ Software Update
15. Tap Menu
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16. Tap Settings
SECTION: X DOWNLOAD LG V20™ Software Update
17. Tap About Phone Updating while roaming You won’t receive a software update notice if you’re roaming. You’ll need to be connected to Wi-Fi to update your device while roaming. To enable Wi-Fi on your device, go to Settings under Wireless & Networks and tap Wi-Fi ON to enable (if not already enabled). Tap Wi-Fi to view and select a Wi-Fi network. Once you’re connected, an update notification will appear on your device. If the software update fails to install, you’ll get an error screen, though this only means the software didn’t install properly. Remove and re-insert the battery, and power your device back on. The device will restart with the original software and will prompt you once again to install the software update. Insufficient Device Memory Due to changes in the Lollipop OS, you’ll need sufficient reserved memory for a software upgrade. If you don’t have enough user memory, a Low Memory pop-up screen will be shown until you free up enough memory. Eliminating unused apps, and clearing videos or photos can help free up device memory. If you dismiss the notification and have not cleared space after 24 hours, a pre-update message will pop up again until you free up the memory necessary to perform the software update. Battery life expectations after a major software update:
SECTION: X DOWNLOAD LG V20™ Software Update
18. The application memory may have to be optimized. This can take time and cause the device to temporarily use more battery while the optimization is in progress.
SECTION: X DOWNLOAD LG V20™ Software Update
19. Downloaded apps may not be optimized, as app developers don’t immediately update their apps to support new versions of the OS. This may result in higher than normal battery drain, and in some cases device sluggishness, until apps are updated or removed.
SECTION: X DOWNLOAD LG V20™ Software Update
20. It can take 2 to 3 days for the device’s battery life to normalize. Software Upgrade Assistant Tool If you don’t have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.               System Update 13+         The details: Release date: 11/14/2018Android Security Patch Level: October 2018Software Version: VS99520c What’s changing: The current software update provides your device with:
SECTION: X DOWNLOAD LG V20™ Software Update
21. The most up to date Android security patches
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22. Performance improvement for apps System Update 13         The details: Release date: 10/18/2018Android Security Patch Level: October 2018Software Version: VS99520b What’s changing: The current software update provides most up to date Android security patches on your device.               Next steps and additional links         Please allow additional time for the apps on your device to continue to download after the software update.
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23. If for any reason this software update doesn’t fully download, our Software Upgrade Assistant tool can provide immediate self-serve troubleshooting guidance.
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24. Operating System FAQs
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25. Check out the latest Verizon offers and upgrade to a newer LG smartphone. Not sure if you’re eligible to upgrade yet? Find out fast in My Verizon. 1 A
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