Claim: Anyone struggling financially, with less than £4 on a prepayment energy meter, can call their energy supplier and ask for a £49 fuel voucher twice a year.
Fact-check: Energy companies won't automatically give struggling customers £49 vouchers - Full Fact
Verdict: energy companies can help customers facing difficulty paying their bill, but there is no guarantee you will receive a £49 voucher.
Organisation: Full Fact
Author: Sarah Turnnidge
Date published: 2022-08-18T00:00:00