Claim: Smart meters allow energy suppliers to turn off your supply remotely.
Fact-check: Do smart meters allow energy companies to cut you off remotely? - Full Fact
Verdict: while this is broadly true, they need to have contacted you to discuss options for repaying your debt and have visited your home to assess your personal information. there are also some exceptions to who can be cut off. your credit smart meter can be changed to a prepayment one remotely although new rules mean that energy suppliers can't enforce this on certain vulnerable customers and must follow steps before doing this to others.
Organisation: Full Fact
Author: Grace Rahman
Date published: 2023-09-13T00:00:00