dialogue: M: May I take this book out? I need it work on my paper for Dr. Smith's history class. W: I'm afraid not. The book has been put on reserve by Dr. Smith. Unless you have his written permission, we won't lend it out.
question: What should the man do to borrow the book?
choice: Ask Dr. Smith to alter his decision. Ask Dr. Smith to call the library. Get Dr. Smith's written permission.
answer: Get Dr. Smith's written permission.