Digital decade 2024 : special EB 551 : wave 101.2 : Latvia.
Date: 2024-09-06
Institutions: Directorate-General for Communications Networks, Content and Technology
Subjects: European cooperation, Internet, Latvia, digital literacy, digital technology, fundamental rights, impact of information technology, information security, opinion poll, sample survey

Power BI Desktop

Special EB 551 – Wave 101.2 
Digital Decade 2024

  Latvia

Fieldwork EU: 06 March - 08 April 2024
TOTAL EU: 26 364 INTERVIEWS

Fieldwork LATVIA: 07 March - 27 March 2024 
TOTAL LATVIA: 1 001 INTERVIEWS

PERCEPTIONS AND EXPECTATIONS FOR THE FUTURE OF DIGITAL 
TECHNOLOGIES

QC1. How important do you think digital technologies will be for the following areas of your
daily life by 2030? (%)

Diﬀerence compared to 2023 results

Total 'Important'

Total 'Not
important'

Accessing public services online

83

81

Connecting with people, friends and family online

83

90

Accessing or receiving healthcare services

79

81

Accessing and making use of transport services

76

77

Using, shopping for, and selling products and services online, also in other EU countries

76

77

Accessing education and training opportunities

Engaging in democratic life

75

69

74

68

Accessing, interacting with and/or creating online material/content

74

73

74

69

Helping to ﬁght climate change

Working remotely

55

57

15

17

16

9

19

16

22

20

22

21

23

29

23

30

23

23

23

2

2

2

3

2

3

2

2

2

2

3

2

3

4

3

EU27

83 ▲2

15 ▼2

LV

Total 'Important'

81 ▲3

17 ▼1

Total 'Not
important'

EU27

83 ▲1

16

=

LV

Total 'Important'

90 ▲6

▼4
9
Total 'Not
important'

EU27

79 ▲3

19 ▼2

LV

Total 'Important'

81 ▲5

16 ▼3

Total 'Not
important'

EU27

76 ▲3

22 ▼2

LV

Total 'Important'

77 ▲5

20 ▼3

Total 'Not
important'

EU27

76 ▲2

22 ▼1

LV

Total 'Important'

77 ▲9

21 ▼6

Total 'Not
important'

EU27

75 ▲4

23 ▼3

LV

=
Total 'Important'

69

EU27

74 ▲6

LV

Total 'Important'

68 ▲7

29 ▲3

Total 'Not
important'

23 ▼6

30 ▼2

Total 'Not
important'

EU27

74 ▲3

23 ▼2

LV

Total 'Important'

73 ▲7

23 ▼2

Total 'Not
important'

EU27

74 ▲8

23 ▼6

38

7

LV

55 ▲6

Total 'Important'

38 ▼2

Total 'Not
important'

28

41

3

2

EU27

69 ▲6

LV

57 ▲8

28 ▼4

41 ▼1

Total 'Important'

Total 'Not important' Don't know

QC2. Would you consider that the digitalisation of daily public and private services is making
your life easier or more diﬃcult? (%)

73

78

23

18

3

3

Total 'Easier'

Total 'More diﬃcult' No change/does not impact your life Don't know

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Power BI Desktop

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

S

 

 EU27

LV

QC3. In your opinion, how signiﬁcantly would the following improvements facilitate your daily use of digital technologies? (%)

Availability and aﬀordability of high-speed Internet connection

80

85

17

13

3

2

Improved cybersecurity, better protection of online data and safety of digital technologies

79

83

Digital products and online services better adapted to your personal needs, including immersive technologies

77

76

Human support to help accessing and using digital technologies and services

74

69

More education and training to develop your skills for using digital services

72

72

17

14

20

19

23

27

25

25

4

3

3

5

3

4

3

3

Total 'Signiﬁcant'

Total 'Not signiﬁcant' Don't know

SUPPORT AND PRIORITIES FOR THE DIGITAL DECADE

QC4. In your opinion, how important should each of the following actions related to digital technologies be for public authorities? (%)

Ensuring that people receive proper human support to accompany the transformation brought by the digital technologies and services in their lives

88

82

Increasing research and innovation to have more secure and strong digital technologies

86

82

Building eﬃcient and secure digital infrastructures including connectivity and data processing facilities

84

81

Ensuring that European companies can grow and become European Champions able to compete globally

82

75

Ensuring that digital technologies serve the green transition

81

72

9

3

10

10

10

8

8

4

10

6

9

10

13

15

10

14

16

12

5

5

Shaping the development of Artiﬁcial Intelligence and other digital technologies to ensure they respect our rights and values

78

74

16

16

6

10

Total 'Important'

Total 'Not important' Don't know

  
  
  
  
  
  
  
  
  
  
  
Power BI Desktop

THE DIGITAL SERVICES ACT AND
THE IMPACT OF ONLINE ISSUES ON CITIZENS

QC5T. The European Union has regulated the behaviour of online platforms, such as social media and online marketplaces, in the EU. In the
context of the enforcement of this legislation, which one of the following issues do you feel has the biggest personal impact on you? Firstly? And
then? "Total mentions (First mention + other mentions)" (%)

42

46

45

51

33

21

22
22

20

18

27

28

Misuse of personal data

Fake news and disinformation

Insuﬃcient protections for minors

Non-trustworthy online sellers

Hate speech

Inappropriate advertising

Terrorist Content

Non-transparent content moderation practices

Non-justiﬁed removal of content

None (SPONTANEOUS)

Other (SPONTANEOUS)

Don't know

4
4

3

4

15

9

9

12

11

12

 EU27 LV

DIGITAL RIGHTS AND PRINCIPLES

QC6. Before this interview, were you aware that these rights
that apply oﬄine should also be respected online? (%)

QC7. How well do you think that the EU protects your rights
in the digital environment? (%)

S

 

 EU27

LV

62

71

37

28

S

 

 EU27

LV

45

42

44

3

8

43

4

11

Yes No Don't know

Total 'Well'

Total 'Not well'

You don't use the internet Don't know

Diﬀerence compared to 2023 results

Diﬀerence compared to 2023 results

 

Yes           

No           

Ds

Ds

  ▲5     ▲5  

  ▼4     ▼3  

Don't know           

  ▼1     ▼2  

▲▼ (Mar/Apr 2024 - Mar 2023)

ResponseNeutralOrder

Ds

Ds

Total 'Well'

Total 'Not well'

  ▼5     ▼16  

  ▲8     ▲14  

You don't use the internet   =     ▲1  

Don't know

  ▼3     ▲1  

▲▼ (Mar/Apr 2024 - Mar 2023)

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
Power BI Desktop

QC8. How well do you think digital rights and principles are applied in (OUR COUNTRY) for…?
(%)

Diﬀerence compared to 2023 results

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

S

 

EU27

LV

Getting more freedom of expression and information online e.g., via online platforms, social networks,
search engines

61

54

Getting basic and advanced digital education, training and skills

60

61

28

28

30

24

Getting freedom of assembly and of association in the digital environment

59

58

Getting easy online access to all key public services in the EU

58

59

27

22

32

24

Getting an aﬀordable high-speed internet connection for everyone in the EU

57

57

Getting access to safe and privacy-friendly digital technologies

55

50

35

30

34

30

11

18

10

15

14

20

10

17

8

13

11

20

Getting fair and healthy working conditions in the digital environment, including the work-life balance

55

44

32

32

13

24

Getting access to a trustworthy, diverse and multilingual digital environment, including more diverse
content, less disinformation, and less illegal content

53

45

35

34

12

21

Getting eﬀective freedom of choice online, also when interacting with artiﬁcial intelligence

52

45

32

27

16

28

Getting privacy online, i.e., respect for the conﬁdentiality of communications and information on devices

51

48

39

35

10

17

Getting access to the right information on the environmental impact and energy consumption of digital
technologies

50

42

37

31

27

Getting digital products and services that minimise damage to the environment and society

50

39

36

30

31

Getting control of one's own data, i.e., how it is used online and with whom it is shared

47

44

44

38

13

14

9

18

Getting control of one's digital legacy, for instance deciding what happens with personal accounts and
information aﬅer one's death

41

33

40

38

19

29

Ensuring safe digital environments and content for children and young people

Total 'Well' Total 'Not well'

EU27

61 ▲1

LV

54 ▼3

28 ▲1

28 ▲3

Total 'Well' Total 'Not well'

EU27

60 ▲4

61 ▲4

30 =

24 ▼3

Total 'Well' Total 'Not well'

LV

 

EU27

59 ▼1

LV

58 ▲3

27 ▲4

22 ▼1

Total 'Well' Total 'Not well'

EU27

58 ▲4

LV

59 ▲5

32 =

24 ▼4

Total 'Well' Total 'Not well'

EU27

57 ▲4

35 =

57 ▲1

30 ▼1

Total 'Well' Total 'Not well'

LV

 

EU27

55 =

LV

50 ▼3

34 ▲2

30 ▲3

Total 'Well' Total 'Not well'

EU27

55 ▲4

LV

44 ▼6

32 ▼1

32 ▲2

Total 'Well' Total 'Not well'

EU27

53 ▲1

35 ▲3

45 ▼4

Total 'Well' Total 'Not well'

34 ▲6

LV

 

EU27

52 ▲3

LV

45 ▲2

32 ▲2

27 =

Total 'Well' Total 'Not well'

EU27

51 =

LV

48 ▼5

39 ▲3

35 ▲7

Total 'Well' Total 'Not well'

EU27

50 ▼1

37 ▲4

42 ▼9

31 ▲5

Total 'Well' Total 'Not well'

LV

 

EU27

50 ▲2

LV

39 ▼9

36 ▲2

30 ▲3

Total 'Well' Total 'Not well'

EU27

47 ▼2

LV

44 ▼9

44 ▲5

38 ▲8

Total 'Well' Total 'Not well'

EU27

41 ▲1

LV

33 ▼8

40 ▲4

38 ▲7

Total 'Well' Total 'Not well'

39

30

53

56

8

14

EU27

39 ▼6

LV

30 ▼19

53 ▲10

56 ▲21

Total 'Well'

Total 'Not well' Don't know

▲▼ (Mar/Apr 2024 - Mar 2023)

KK-02-24-628-EN-NISBN: 978-92-68-17677-1 / DOI: 10.2759/68600