Notice of open competition – EPSO/AST/151/22 – Assistants (AST 4) in Information and Communication Technology (ICT) in the following fields: 1. ICT infrastructures, cloud, networks and middleware, 2. Digital workplace, office automation and mobile computing, 3. Development/configuration, testing, operation and maintenance of IT applications and off-the-shelf solutions; data management, data analytics and artificial intelligence, 4. ICT security
Date: 2022-02-17
Institutions: European Personnel Selection Office
Subjects: assistant, competition (EU), information technology, information technology profession, job vacancy, recruitment








CA2022076EN.01003201.xml










17.2.2022   


EN


Official Journal of the European Union


CA 76/32






NOTICE OF OPEN COMPETITION
EPSO/AST/151/22 – ASSISTANTS (AST 4) IN INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) IN THE FOLLOWING FIELDS:
1. ICT INFRASTRUCTURES, CLOUD, NETWORKS AND MIDDLEWARE
2. DIGITAL WORKPLACE, OFFICE AUTOMATION AND MOBILE COMPUTING
3. DEVELOPMENT/CONFIGURATION, TESTING, OPERATION AND MAINTENANCE OF IT APPLICATIONS AND OFF-THE-SHELF SOLUTIONS; DATA MANAGEMENT, DATA ANALYTICS AND ARTIFICIAL INTELLIGENCE
4. ICT SECURITY
(2022/C 76 A/02)


Deadline for application: 22 March 2022 at 12.00 (midday), Brussels time



CONTENTS








1.

GENERAL PROVISIONS
33










2.

WHAT DUTIES CAN I EXPECT TO PERFORM?
33










3.

AM I ELIGIBLE?
33










3.1.

General conditions
33










3.2.

Specific conditions — languages
33










3.3.

Specific conditions — qualifications and work experience
33










4.

HOW WILL THE COMPETITION BE ORGANISED?
34










4.1.

Overview of the competition procedures
34










4.2.

Languages used in this competition
34










4.2.1.

Language requirements
34










4.2.2.

Application and test languages
35










4.2.3.

Languages of communication
35










4.3.

Competition phases
36










4.3.1.

Application
36










4.3.2.

Eligibility check
36










4.3.3.

Talent screener
36










4.3.4.

Assessment centre
36










4.3.5.

Check of supporting documents and establishment of reserve lists
37










5.

EQUAL OPPORTUNITIES AND REASONABLE ACCOMMODATION
38










ANNEX I

– Typical duties
39










ANNEX II

– General rules governing open competitions
43










ANNEX III

– Examples of minimum qualifications
50










ANNEX IV

– Talent screener: selection criteria and procedure
59



1.   GENERAL PROVISIONS

The European Personnel Selection Office (EPSO) is organising an open competition, based on qualifications and tests, to draw up reserve lists from which the institutions and agencies of the European Union (EU) may recruit new members of the civil service as ‘assistants’(function group AST 4).
This Notice of Competition and its annexes form the legally binding framework for these competition procedures.
Numbers of successful candidates sought:







Field 1


ICT infrastructures, cloud, networks and middleware



47





Field 2


Digital workplace, office automation and mobile computing



55





Field 3


Development/configuration, testing, operation and maintenance of IT applications and off-the-shelf solutions; Data management, data analytics and artificial intelligence



74





Field 4


ICT security



29





This Notice of Competition covers four fields. A candidate may only apply for one of them. Candidates must make their choice when they apply and will not be able to make any changes after validating their application form.
2.   WHAT DUTIES CAN I EXPECT TO PERFORM?

Please see Annex I for more information about the typical duties that the successful candidates can expect to perform.
Successful candidates must be willing to undergo a security clearance procedure as indicated in Section 5 of the General rules governing open competitions (Annex II to this Notice of Competition).
3.   AM I ELIGIBLE?

Candidates must meet all the general and specific eligibility conditions listed below, on the closing date for applications.
3.1.   General conditions

To be eligible, a candidate must:






a)


enjoy full rights as a citizen of a Member State of the EU,










b)


meet any obligations under national laws on military service,










c)


meet the character requirements for the duties concerned.




3.2.   Specific conditions — languages

To be eligible, a candidate must have knowledge of at least two of the 24 official EU languages, as provided for in Section 4.2 below.

3.3.   Specific conditions — qualifications and work experience

To be eligible, a candidate must have either:






a)


a level of post-secondary education of at least 2 years attested by a diploma relevant for the duties described in Annex I to this Notice, followed by at least 6 years’ professional experience in ICT, of which a minimum of 3 years in the chosen field and related to the duties in the relevant field as described in Annex I,
or










b)


a level of secondary education attested by a diploma giving access to post-secondary education, followed by at least 9 years’ professional experience in ICT, of which a minimum of 3 years in the chosen field and related to the duties in the relevant field as described in Annex I.




Please see Annex III for examples of minimum qualifications
4.   HOW WILL THE COMPETITION BE ORGANISED?

4.1.   Overview of the competition procedures

This competition will be organised in the following phases:






—


Application (see Section 4.3.1 below).










—


Eligibility check (see Section 4.3.2 below).










—


Talent screener (see Section 4.3.3 below).










—


Assessment centre: reasoning tests, tests to assess general competencies (a case study and a situational competency-based interview), and a field-related interview (see Section 4.3.4 below).










—


Supporting documents’ check and establishment of reserve lists (see Section 4.3.5 below).




The delivery mode (remote/in-person) of the tests as well as other necessary details and instructions will be specified in the invitation letters to the tests.
If the tests are held in-person, EPSO will ensure that the conditions under which candidates sit the tests are in line with the recommendations established by the relevant Public Health Authorities (European Centre for Disease Prevention and Control, other International, European and national authorities).
For the reasoning tests and for the case study, candidates must book an appointment following the instructions received from EPSO. Typically, EPSO will offer several dates for the reasoning tests and one date for the case study, on which candidates can take these tests. The booking and testing periods are limited.
4.2.   Languages used in this competition

4.2.1.   
Language requirements


A candidate in this competition must have both of the following:






a)


a thorough knowledge (minimum C1 level) of one of the 24 official EU languages. This language will further be referred to as ‘language 1’;










b)


a satisfactory knowledge (minimum B2 level) of English or French. This language will further be referred to as ‘language 2’. Language 2 must be different from language 1.




The minimum levels indicated above apply to each linguistic ability (speaking, writing, reading and listening) requested in the application form. These abilities reflect those of the Common European Framework of Reference for Languages.
The language requirements in this competition take into account the specificity of the duties of ICT staff working in the environment of the EU institutions. The same requirements apply across all the fields covered by this Notice of Competition.
While knowledge of additional languages may be an advantage, in their work the successful candidates will mainly use English and French.
English is the most widely used language for communication and development in the IT-field, both internationally and in the EU institutions. English is predominantly used for communication with external stakeholders, for drafting reports and for analysis of IT products and environments. Technical guides and standards, equipment manuals and other reference documents as well as training materials issued by manufacturers of IT equipment are often only available in English. Moreover, many learning and development activities in the IT fields covered by the present Notice of Competition are often only available in English (especially for IT security).
English and French are the main languages used for drafting technical and operational specifications for the new IT equipment, systems and software. In all the existing framework contracts which have been established for the provision of IT services, as well as for the purchase, installation and maintenance services, English and French are the languages imposed in the framework contracts. This means that the teams provided by the external contractors are working only in English or French.
The various IT tools used by the staff of the EU institutions (such as ARES, BASIS, DECIDE, EU Learn, SYSPER, etc.) and general trainings provided to new recruits for their integration are available only in English and French.
A good knowledge of French is required for recruitment to the Court of Auditors as well as the Court of Justice, as these institutions have established French as one of their working languages. In the Court of Justice, French is the language traditionally used for the deliberations of the judges, legal research tools, and for most of the internal IT applications. Therefore, the interaction with end-users and stakeholders, as well as the communication within the project teams, is also carried out mainly in French.
For the reasons listed above, English or French must be amongst the languages mastered by the candidates. This choice is determined by the interest of the service: a successful candidate not fulfilling this requirement would not be immediately operational.
This also determines the choice of the language in which candidates should fill in the ‘Talent Screener’ part of their application form as well as the language of tests (see Section 4.2.2 below).
4.2.2.   
Application and test languages


In different phases of the competition, languages will be used as follows:







Competition phase


Tests


Language




Application


—


Any of the 24 official EU languages with the exception of the ‘Talent Screener’ section which must be filled in language 2 of the candidate





Assessment centre


Reasoning tests


Language 1




Situational competency-based interview


Language 2




Case study


Language 2




Field-related interview


Language 2




4.2.3.   
Languages of communication


In communication between the candidates and EPSO, the following will apply:






a)


In communication — via the EPSO account or by e-mail — between EPSO and a candidate who submitted a valid application, EPSO will address the candidate concerned in one of the languages that the candidate has declared to have knowledge of at level B2 or higher in the ‘Ability to read’ section in the application form.










b)


In cases of requests and complaints referred to in points 4.2.1 and 4.2.2 of the General rules governing open competitions (in Annex II to this Notice), candidates are encouraged to submit their requests or complaints in their language 2. EPSO will reply as stated under point a).










c)


For all other questions from candidates to EPSO via the online contact form, they can address EPSO in any of the 24 official EU languages, and EPSO will reply to the candidates concerned in one of the languages in which they indicated to be willing to receive a reply.




4.3.   Competition phases

4.3.1.   
Application


To apply, a candidate needs to have an EPSO account. Candidates who do not yet have an EPSO account, will need to create one. Only one account may be created for all of a candidate’s EPSO applications.

The candidates must apply online on the EPSO website
https://epso.europa.eu/job-opportunities
by


22 March 2022 at 12.00 (midday), Brussels time.

The online application form is available in 24 official EU languages. Candidates may fill in the application form in any of the 24 official EU languages with the exception of the ‘Talent Screener’ section which must be completed in language 2 of the candidate.
By validating their application form, candidates declare on their honour that they meet all the conditions mentioned under the section ‘Am I eligible?’. Once the candidates have validated their application form, they will no longer be able to make any changes. It is their responsibility to ensure that they complete and validate their application within the deadline.
Unless instructed otherwise, candidates will have to upload — to their EPSO account — scanned copies of the documents supporting the declarations made in their application form, including in the ‘Talent Screener’ section. Further details and instructions will be provided by EPSO.
4.3.2.   
Eligibility check


The eligibility check involves verifying compliance with the eligibility conditions set out in Section 3 (‘Am I eligible?’) of this Notice. This will be done on the basis of candidates’ declarations made in their application form.
4.3.3.   
Talent screener


For the candidates deemed eligible, the Selection Board will carry out selection based on qualifications. To do so, the Selection Board will perform a comparative assessment of the merits of all the eligible candidates based on their answers in the ‘Talent Screener’ section of the application form. Further details are provided in Annex IV to this Notice. As a result of this assessment, the Selection Board will draw up a list of candidates per field in the order of the overall scores awarded. The candidates with the highest scores will be invited to the assessment-centre tests.
4.3.4.   
Assessment centre


The number of candidates invited to the assessment-centre phase will not exceed three times the number of successful candidates sought for each field.
The aim of the assessment centre is to assess reasoning abilities, seven general competencies, as well as the field-related competencies of the candidates.
a)   Reasoning tests

A series of reasoning tests will be organised as follows:










Tests


Language


Questions


Duration


Marking


Pass mark




Verbal reasoning


Language 1


20 questions


35 minutes


0 to 20


20/40




Numerical reasoning


10 questions


20 minutes


0 to 10




Abstract reasoning


10 questions


10 minutes


0 to 10




There is no pass mark per test. However, candidates must reach a pass mark of at least 20/40 in total for all tests combined.
The scores obtained in these tests will not count towards the final overall mark.
b)   Tests to assess general competencies

The seven general competencies will be assessed through two tests, taken in language 2 of the candidate: a case study and a situational competency-based interview, as indicated in the following table:








Competency


Test


Marking


Pass mark










1.


Analysis and problem-solving






Case study


1 to 10


Combined pass mark: 35/70










2.


Communication






Case study


1 to 10










3.


Delivering quality and results






Case study


1 to 10










4.


Learning and development






Situational competency-based interview


1 to 10










5.


Prioritising and organising






Case study


1 to 10










6.


Resilience






Situational competency-based interview


1 to 10










7.


Working with others






Situational competency-based interview


1 to 10




Each competency will be marked out of 10. There is no pass mark per competency. However, candidates must reach a pass mark of at least 35/70 in total for all competencies combined.
The marks obtained in these tests will count towards the final overall mark.
c)   Field-related interview

The field-related interview will take place in the candidate’s language 2. The performance will be marked out of 100. A candidate must obtain at least the pass mark of 60/100.
The marks obtained in the field-related interview will count towards the final overall mark.
d)   Organisation of the assessment-centre tests

Candidates will be notified of their reasoning tests’ results as soon as this part of testing is completed and the results are processed. In cases where candidates do not reach the required pass mark in the reasoning tests, their invitation to and/or booking of the other assessment-centre tests will be automatically cancelled, and they will not take those tests. If in the meantime a candidate had already taken any of those tests, the results of those tests will not be processed, and the candidate concerned will not be notified of those results.
Candidates who obtain all the required pass marks following the assessment centre, as well as one of the highest marks in the tests to assess general competencies and in the field-related interview, will have their supporting documents checked as specified in Section 4.3.5.
4.3.5.   
Check of supporting documents and establishment of reserve lists


The Selection Board will check the candidates’ supporting documents following the assessment-centre phase and before establishing the reserve lists. This involves verifying whether the declarations made in the candidates’ application form (including in sections ‘Education and training’, ‘Professional Experience’ and ‘Talent Screener’) are supported by the documents they have uploaded to their EPSO account.
To draw up the reserve lists, the Selection Board will check the files of the candidates with the highest scores, in the descending order of scores, until the number of successful candidates sought for each list is reached. The files of other candidates will not be checked.
The reserve lists will therefore only include the names of those eligible candidates who have obtained the required pass marks in all the tests as well as the highest overall marks, out of 170, in the tests to assess general competencies and in the field-related interview.
Names will be listed alphabetically. The reserve lists will be made available to the recruiting services.
The competency passports of successful candidates, containing qualitative feedback from the Selection Board, will be made available to the recruiting services and to the successful candidates concerned.

Inclusion on a reserve list does not confer any right to or guarantee of recruitment.

5.   EQUAL OPPORTUNITIES AND REASONABLE ACCOMMODATION

EPSO endeavours to apply an equal opportunities policy to all candidates.
Candidates who have a disability or a medical condition that may affect their ability to take the tests, should indicate this in their application form and follow the procedure to request reasonable accommodation as described in the General rules annexed to this Notice (see Annex II, under Section 1.3). Having examined the candidates’ request as well as the relevant supporting documents, EPSO may grant reasonable accommodation where deemed necessary.
More information about EPSO’s equal opportunities policy and how to request reasonable accommodation can be found on the EPSO website.




ANNEX I
TYPICAL DUTIES


Field 1 — ICT infrastructures, cloud, networks and middleware








1.


Participation in project teams and activities.










2.


Assisting in design, implementation, operation, monitoring and support of solutions/services in areas of ICT enterprise infrastructure, corporate data centres, public and private cloud. In particular:






(a)


Physical and virtual components: operating systems, containers, container orchestration software, virtualisation software, servers, storage systems, backup systems, archiving systems, databases, application servers, software defined network, software delivery pipelines and automation software.










(b)


Network and telecommunication services: remote access solutions, authentication, identity and access management, unified communication, internet access, voice/data communication, videoconferencing services, network security elements, mobile services and telephony, wide area networks and routing.










(c)


Network applications and security services: firewall, load balancing, reverse proxy/proxy, domain name system (DNS) services.










(d)


Cloud computing technologies and services, i.e. serverless services.










(e)


Technologies related to the field of application/middleware infrastructure, e.g. database and/or content management systems and application servers.














3.


Assisting in the management and coordination of operational activities provided via managed service contracts, including:






(a)


availability management,










(b)


capacity and performance management,










(c)


information security policies and management,










(d)


change management,










(e)


request fulfilment,










(f)


incident management.














4.


Technical advisory role in the context of:






(a)


Architecture, based on hybrid cloud solutions mixing both public and on-premises cloud service offering in the area of infrastructure, remote access, network services and network security services.










(b)


Network and telecommunication systems, including videoconferencing and telephony.










(c)


Infrastructure automation and continuous deployment services.














5.


Involvement in defining and testing the enterpris architecture, the business continuity plan (BCP) and disaster recovery procedures (DRP).










6.


Assisting in the design, implementation and operations of development, security and operations’ (DevSecOps) principles and services, in particular continuous integration, delivery and deployment pipelines as well as infrastructure automation.










7.


Supporting the design and driving the implementation of enterprise information security policies as well as business continuity frameworks for IT infrastructure services or information systems.










8.


Assisting in the management of IT lifecycle and technical lifecycle of physical and virtual components, including acquisition of information systems and components and the necessary integration and customisation.










9.


Technology watch and use of emerging technologies.






Field 2 — Digital workplace, office automation and mobile computing








1.


Participation in project teams and activities.










2.


Prototyping, development, evaluation, implementation, validation, quality control, testing, deployment, maintenance and administration of solutions/services in a variety of architectures and environments (client-server, multi-tier, software packages, mobile or web-oriented software and open source solutions).










3.


Supervision, support and monitoring of performance of architectural, deployment, maintenance (corrective, curative, evolutive, preventive), operation and integration activities of infrastructures, services and solutions.










4.


Implementation of security policies and proposal of evolution of the services to enable timely adaptation to evolving business needs.










5.


Technology watch.










6.


Ensuring the administration of the IT support services for the digital workplace (implementation, operation, improvement and projects), in particular:






(a)


Assisting the digital workplace service manager and the hierarchy in programming, organising, prioritising and reporting on the correct functioning of the service desk team, including the coordination of the team in charge of the following key information technology infrastructure library (ITIL) processes: incident management, monitoring and events handling and request fulfilment.










(b)


Coordination and supervision of the activities of the service desk along the two lines of process management and technical competence centres, in the context of the digital workplace service. The service desk is responsible for the following key activities: service desk for customer contact handling, incident management (1st level), monitoring and events handling and request fulfilment.










(c)


Contribution to the improvement and maintenance of IT tools, products, projects, services and standardised IT models.














8.


Ensuring the technical and non-technical communication concerning the activities related to the digital workplace services towards the end-users and other involved parties.










9.


Ensuring the administration of the IT assets lifecycle management for the digital workplace, in particular:






(a)


Coordination with third parties.










(b)


Validation of IT end-users requests in compliance with specific documents like the allocation policies and the rules of the management of all IT resources, including IT security aspects.










(c)


Management of the installation, the moves and the replacement of IT equipment.














10.


Administration, maintenance and support of multi-platform endpoint management solutions (such as Intune or Workspace ONE).










11.


Deploying/maintaining device management solutions (enterprise mobility management (EMM), mobile device management (MDM) or unified endpoint management (UEM)) and/or cloud collaborative suite solutions.










12.


Integration of cloud digital workplace and office automation solutions with on-premises IT environment, including access control, reporting and analytics and mobile compatibility.






Field 3 — Development/configuration, testing, operation and maintenance of IT applications and off-the-shelf solutions; Data management, data analytics and artificial intelligence


Duties in the area of development/configuration, testing, operation and maintenance of IT applications and off-the-shelf solutions mainly include:






1.


Project management: assisting in the analysis, proposal, design, cost estimation, identification and acquisition of required resources, scheduling activities, follow-up of implementation, change management and reporting.










2.


Participation in project teams and activities.










3.


Functional and technical analysis (describing needs, analysing business processes, drawing up functional and technical specifications), designing software, database and applications architectures for new IT applications and off-the-shelf solutions for a variety of users, within an advanced technology context.










4.


Prototyping, development, testing, deployment, quality control, maintenance, administration and operation of information systems in a variety of architectures and environments (client-server, multi-tier, software packages (enterprise resource planning, ERP), mobile or web-oriented software):






(a)


Administration, maintenance, evolution and support for the user environment.










(b)


Project management, technology evaluation and implementation of solutions.










(c)


Facilitation of integration of IT applications across functional domains.










(d)


User support.














5.


Providing user support (helpdesk) and running an IT service (adaptive/perfective maintenance, configuration).










6.


Assisting in the implementation of solutions using cloud and edge technologies, containerisation and other software virtualisation technologies.










7.


Assisting in the monitoring of costs, timelines and resources used.










8.


Assisting in the management of change control procedures.










9.


Assistance in technology watch and technology evaluation.




Duties in the area of the data management, data analytics and artificial intelligence mainly include:






1.


Assisting in the conceptualisation (data models, architecture components and building blocks), analysis, proofs of concept, technical and administrative supervision in the areas of artificial intelligence, machine learning (deep learning), data science, advanced data analytics, data model estimation, data validation and data quality.










2.


Assisting in the analysis, assessment and management of big data, geospatial data, unstructured information, automated document classification and reference databases.










3.


Development, implementation and maintenance of data warehouse, documentary systems, business intelligence systems and information systems including metadata handling, as well as analysing and assessing the reliability, quality and robustness of data.










4.


Data, information and knowledge management support: conception, integration and implementation using linked open data and semantic technologies, ontologies, metadata standards, reference databases, multilingual thesauri and taxonomies.










5.


Creating, developing and implementing advanced data analytics and artificial intelligence solutions, data integration solutions, data lakes, improving machine-learning (deep learning) algorithms.










6.


Assisting in the drafting of data governance, data dissemination and data validation policies, standards and guidelines.










7.


Implementing data protection measures, data security measures and disclosure control.






Field 4 — ICT security








1.


Project management: assisting in the analysis, proposal, design, cost estimation, identification and acquisition of required resources, scheduling activities, follow-up of implementation, change management and reporting.










2.


Participation in project teams and activities.










3.


Assisting in the conceptualization, analysis, delivery and support of computer emergency response team (CERT) Services.










4.


Contributing to the definition of IT security frameworks and supporting the improvement of IT security and risk management processes.










5.


Providing support in the development, review and improvement of capability/competency maturity models for assessing IT security, cybersecurity and IT risk management.










6.


Providing support in studying and development of applications of artificial intelligence and machine learning in IT security, cybersecurity and IT security risk management.










7.


Assisting in the development and evolution of IT security architecture and its integration in the lifecycle of IT systems. In this context, assisting in security architecture design, support for the analysis, technical, policy, legal drafting and the implementation of security controls adapted to the assessed level of risk.










8.


Providing support for the identification, assessment and integration of IT security products including specific tasks towards development or improvement of related IT security tools.










9.


Providing support in the development and improvement of IT security risk management tools, including tracking and evaluation of the implementation and the performance of ICT security controls.










10.


Providing support in the use of artificial intelligence for IT security.










11.


Assisting in the integration of IT security across the lifecycle of cloud-based IT systems.










12.


Coding (secure coding), code auditing, cryptography and cryptographic key management systems and products.










13.


Assisting in periodic security assessment, risk analysis, IT security testing, penetration testing, IT security vulnerability management, incident investigations and identity and access management.










14.


Contributing to monitoring and detection, threat hunting, incident response and analysis, forensics analysis and security operation engineering.










15.


Assisting in the design and implementation of cyber security awareness-raising measures and in the evaluation and improvement of IT security trainings.










16.


Contributing to the work of functional and technical working groups, assessment of technical proposals, monitoring compliance with security standards and best practices.




End of ANNEX I, click here to return to main text





ANNEX II
GENERAL RULES GOVERNING OPEN COMPETITIONS

GENERAL INFORMATION

Any reference, in the framework of selection procedures organised by EPSO, to a person of a specific gender must be deemed also to constitute a reference to a person of any other gender.
Where candidates tie for the last available place at any stage of the competition, they will all go through to the next stage of the competition. Any re-admitted candidates following a successful appeal will also be invited to the next stage.
Where candidates tie for the last available place on the reserve list, they will all be included on the reserve list. Any re-admitted candidates following a successful appeal at this stage of the procedure will also be added to the reserve list.
1.   WHO CAN APPLY?

1.1.   General and specific conditions

The general and specific conditions (including knowledge of languages) for each field or profile are indicated in the section ‘Am I eligible?’.
Specific conditions regarding qualifications, professional experience and knowledge of languages vary depending on the profile requested. In your application, you should include as much information as possible regarding your qualifications and professional experience (where required) as described in the section ‘Am I eligible?’ of this Notice 
that is relevant to the duties
.






(a)



Diplomas and/or certificates: Diplomas, whether issued in EU or non-EU countries, must be recognised by an official EU Member State body, e.g. an EU Member State’s education ministry. The Selection Board will allow for differences between education systems.
For post-secondary education and technical, professional or specialist training, indicate the subjects covered, the duration and whether it was full-time, part-time or an evening class.










(b)



Professional experience (if required) will be taken into account only if it is relevant to the required duties and:






—


constitutes genuine and effective work;










—


is remunerated;










—


involves a subordinate relationship or the supply of a service; and










—


subject to the following conditions:






—



voluntary work: if remunerated and involving similar weekly hours and duration to a regular job;










—



traineeships: if remunerated;










—



compulsory military service: completed before or after the required diploma for a period not exceeding the statutory duration in your Member State;










—



maternity/paternity/adoption leave: if covered by an employment contract;










—



doctorate: for a maximum of 3 years, provided the doctorate was actually obtained, and whether or not the work was remunerated; and










—



part-time work: calculated pro rata on the basis of the number of hours worked, e.g. half-time for 6 months would count as 6 months.












1.2.   Supporting documents

At different steps of the selection procedure, you will need to provide an official document proving your citizenship (e.g. passport or identity card) which must be valid on the closing date of your application (closing date of the first part of your application in the case of a 2-part application scenario).
All periods of professional activity must be covered by originals or certified photocopies of:






—



documents from former and current employer(s) stating the nature and level of duties performed, and start and end dates, with the official header and stamp of the company, and the name and signature of the person in charge; or










—



employment contract(s) and first and last pay slips, with a detailed description of the duties performed;










—


(for non-salaried work, e.g. self-employed, liberal professions) invoices or order forms detailing the work performed or any other relevant official supporting documents;










—


(for conference interpreters where professional experience is required) documents attesting the number of days, and languages interpreted from and into, relating specifically to conference interpreting.




In general, no supporting documents are required to prove your knowledge of languages, except for some linguist or specialist profiles.
You may be asked for additional information or documents at any stage of the procedure. EPSO will inform you of what supporting documents you need to provide and when.
1.3.   Equal opportunities and reasonable accommodations

If you have a disability or a medical condition that may hinder your ability to sit the tests, please indicate this in your application form and let us know the type of reasonable accommodation you need. If a disability or condition develops after you have validated your application, you must inform EPSO as soon as possible using the information indicated below.
Please note that you will have to send a certificate from your national authority or a medical certificate to EPSO in order for your request to be taken into consideration. Your supporting documents will be examined, so that reasonable accommodation can be made where required.
Should you encounter any accessibility issues, or should you require more information, please contact the EPSO-accessibility team by:






—


email (EPSO-accessibility@ec.europa.eu); or










—


post:





European Personnel Selection Office (EPSO)




EPSO ACCESSIBILITY




L107 02/DCS




1049 Bruxelles/Brussel




BELGIQUE/BELGIË








2.   BY WHOM WILL I BE ASSESSED?

A Selection Board is appointed to compare candidates and select the best ones on the basis of their competencies, aptitudes and qualifications in the light of the requirements set out in this Notice of Competition. Its members also decide on the difficulty of the competition tests and approve their content on the basis of proposals made by EPSO.
To ensure the Selection Board’s independence, it is strictly forbidden for candidates or anyone outside the board to attempt to contact any of its members, except in the context of tests which require direct interaction between the candidates and the board.
Candidates who wish to state their case or assert their rights must do so in writing, addressing their correspondence intended for a Selection Board to EPSO, which will pass it on to the board. Any direct or indirect intervention by candidates that does not comply with these procedures is forbidden and may result in disqualification from the competition.
The existence of a family relationship or a hierarchical link between a candidate and a Selection Board member, in particular, gives rise to a conflict of interest. Selection Boards are asked to declare any such situations to EPSO immediately when they become aware of them. EPSO will evaluate each case individually and take the appropriate measures. The non-respect of the above mentioned rules could make Selection Board members liable to disciplinary action and result in disqualification from the competition for candidates (see Section 4.4).
The names of the Selection Board members are published on the EPSO website (www.eu-careers.eu) before the beginning of the assessment centre/phase.
3.   COMMUNICATION

3.1.   Communication with EPSO

You should consult your EPSO account at least twice a week to keep track of your progress during the competition. If you are prevented from doing so because of a technical problem on EPSO’s side, you must notify EPSO immediately and exclusively via the EPSO website (https://epso.europa.eu/help_en).
EPSO reserves the right not to supply information that is already clearly stated in this Notice of competition, its annexes or on the EPSO website, including under ‘frequently asked questions’.
In all correspondence relating to an application, please mention your name as given in your EPSO account, your application number and the reference number of the selection procedure.
EPSO reserves the right to cease any improper (i.e. repetitive, abusive and/or irrelevant) correspondence.
3.2.   Access to information

Candidates have specific rights of access to certain information concerning them individually, granted in the light of the obligation to state reasons, in order to allow for an appeal against rejection decisions.
This obligation to state reasons must be balanced with the confidentiality of the Selection Board proceedings, which ensures the boards’ independence and the objectivity of the selection. Due to confidentiality, attitudes adopted by members of Selection Boards regarding the individual or comparative assessments of candidates cannot be disclosed.
These access rights are specific to candidates in an open competition and legislation on public access to documents may not confer on them rights broader than those specified in this section.
3.2.1.   
Automatic disclosure


You will automatically receive the following information via your EPSO account after each stage of the selection process organised for a given competition:






—



MCQ tests: your results and a grid with your answers and the correct answers by reference number/letter. Access to the text of the questions and answers is explicitly excluded;










—



eligibility: whether you were admitted; if not, the eligibility conditions that were not met;










—



Talent Screener: your results and a grid with the question weightings, the points awarded for your answers and your total score;










—



preliminary tests: your results;










—



intermediate tests: your results if you are not amongst the candidates invited to the next phase;










—



assessment centre/phase: if you are not disqualified, your competency passport showing your overall marks for each competency and the Selection Board’s comment providing quantitative and qualitative feedback on your performance at the assessment centre/phase.




As a rule, EPSO does not communicate to candidates any source texts or test assignments, as these are intended for re-use in future competitions. For certain tests, however, it may exceptionally publish the source texts or assignments on its website if:






—


the tests have been completed;










—


the results have been established and communicated to candidates; and










—


the source texts/assignments are not intended for reuse in future competitions.




3.2.2.   
Information on request


You may request an uncorrected copy of your answers in written tests where the content is not intended for reuse in future competitions. This explicitly excludes answers to e-tray exercises and case studies.
Your corrected answer papers and the details of the marking, in particular, are covered by the secrecy of Selection Board proceedings and will not be disclosed.
EPSO endeavours to make as much information available to candidates as possible, in accordance with the obligation to state reasons, the confidential nature of Selection Board proceedings and the rules on the protection of personal data. All requests for information will be evaluated in light of these obligations.
Any requests for information should be submitted via the EPSO website (https://epso.europa.eu/help_en) within 10 calendar days of the day your results were published in your EPSO account.
4.   COMPLAINTS AND ISSUES

4.1.   Technical and organisational issues

If, at any stage of the selection procedure, you encounter a serious technical or organisational problem, in order to allow us to investigate the issue and take corrective measures, please inform EPSO, exclusively via the EPSO website (https://epso.europa.eu/help_en).
In all correspondence, please mention your name (as given in your EPSO account), your application number and the reference number of the selection procedure.

If the problem occurs at a test centre or during remote testing, please:






—


alert the invigilators immediately so that a solution can be investigated. In any case, ask them to record your complaint in writing; and










—


contact EPSO no later than 3 calendar days after your tests via the EPSO website (https://epso.europa.eu/help_en) with a brief description of the problem.




For problems occurring outside test centres (e.g. issues with test booking, or technical issues during remote testing before you are connected to an invigilator), please follow the instructions in your EPSO account and on EPSO’s website and contact EPSO immediately via the EPSO website (https://epso.europa.eu/help_en).
For issues with your application, you must contact EPSO immediately and in any case before the deadline for applications via the EPSO website (https://epso.europa.eu/help_en). Queries sent less than 5 working days before the deadline for applications might not be answered before the deadline.
4.2.   Internal review procedures

4.2.1.   
Error in the computer-based multiple-choice questions (MCQs)


The MCQ database is subject to permanent in-depth quality control by EPSO and Selection Boards.
If you believe that an error in one or more of the MCQs affected your ability to answer, you are entitled to ask for the question(s) to be reviewed by the Selection Board (under the ‘neutralisation’ procedure).
Under this procedure, the Selection Board may decide to cancel the question containing the error and to redistribute the points among the remaining questions of the test. Only those candidates who received that question will be affected by the recalculation. The marking of the tests remains as indicated in the relevant sections of this Notice of Competition.
Arrangements for complaints about the MCQ tests are as follows:






—



procedure: please contact EPSO only via the EPSO website (https://epso.europa.eu/help_en);










—



deadline: within 3 calendar days of the date of your computer-based tests;










—



additional information: describe what the question was about (content) in order to identify the question(s) concerned, and explain the nature of the alleged error as clearly as possible.





Complaints received after the deadline or that do not clearly describe the contested question(s) and alleged error will not be taken into account.

In particular, complaints merely pointing out alleged issues of translation, and which do not clearly specify the problem, will not be taken into account.

The same review procedure applies with regard to errors in the e-tray exercise.

4.2.2.   
Requests for review


You can request a review of any decision taken by the Selection Board or EPSO that establishes your results and/or determines whether you can proceed to the next stage of the competition or are excluded.
Requests for review may be based on:






—


a material irregularity in the competition process; and/or










—


non-compliance, by the Selection Board or EPSO, with the Staff Regulations, the Notice of Competition, its annexes and/or case law.




Please note that you are not allowed to challenge the validity of the Selection Board’s assessment of the quality of your performance in a test or the relevance of your qualifications and professional experience. This assessment is a value judgment made by the board and your disagreement with the board’s evaluation of your tests, experience and/or qualifications does not prove that it has made an error. Requests for review submitted on this basis will not lead to a positive outcome.
Arrangements for requests for review are as follows:






—



procedure: please contact EPSO only via the EPSO website (https://epso.europa.eu/help_en);










—



deadline: within 10 calendar days of the date on which the contested decision was published in your EPSO account;










—



additional information: indicate clearly the decision you wish to contest and on what grounds.





Requests received after the deadline will not be taken into account.

You will receive an acknowledgment of receipt within 15 working days. The body which took the contested decision (either the Selection Board or EPSO) will analyse and decide on your request and you will receive a reasoned reply as soon as possible.

If the outcome is positive, you will be re-entered in the selection process at the stage at which you were excluded, regardless of how far the competition has progressed in the meantime.
4.3.   Other forms of contestation

4.3.1.   
Administrative complaints


As a candidate in an open competition, you have the right to address an administrative complaint to the Director of EPSO acting as the appointing authority.
You may submit a complaint against a decision, or lack thereof, that directly and immediately affects your legal status as a candidate, only if the rules governing the selection procedure have clearly been infringed. The Director of EPSO cannot overturn a value judgment made by a Selection Board (see section 4.2.2).
Arrangements for administrative complaints are as follows:






—



procedure: please contact EPSO only via the EPSO website (https://epso.europa.eu/help_en);










—



deadline: within 3 months of notification of the contested decision or of the date by which a decision should have been made;










—



additional information: indicate clearly the decision you wish to contest and on what grounds.





Complaints received after the deadline will not be taken into account.

4.3.2.   
Judicial appeals


As a candidate in an open competition, you have the right to submit a judicial appeal to the General Court, under Article 270 of the Treaty on the Functioning of the European Union and Article 91 of the Staff Regulations.
Note that appeals against decisions taken by EPSO rather than by the Selection Board will not be admissible before the General Court unless an administrative complaint under Article 90(2) of the Staff Regulations has first been made (see section 4.3.1). In particular, this is the case with the decisions concerning the general eligibility criteria, which are taken by EPSO not the Selection Board.
Arrangements for judicial appeals are as follows:






—



procedure: please consult the website of the General Court (https://curia.europa.eu/jcms/).




4.3.3.   
European Ombudsman


All EU citizens and residents can make a complaint to the European Ombudsman.

Before you submit a complaint to the Ombudsman, you must first make the appropriate administrative approaches to the institutions and bodies concerned (see sections 4.1-4.3).
Making a complaint to the Ombudsman does not extend the deadlines for lodging administrative complaints or judicial appeals.
Arrangements for complaints to the Ombudsman are as follows:






—



procedure: please consult the website of the European Ombudsman (https://www.ombudsman.europa.eu/).




4.4.   Disqualification from the selection procedure

You may be disqualified at any stage in a selection procedure if EPSO finds that you:






—


have created more than one EPSO account;










—


have applied to incompatible fields or profiles;










—


do not meet all the eligibility conditions;










—


made false declarations or declarations unsupported by the appropriate documents;










—


did not reply to any of the Talent Screener questions;










—


have not complied with the terms and conditions for the tests organised remotely;










—


have failed to book or sit one or more of your tests;










—


have cheated during the tests;










—


did not declare in your application form the languages required in this Notice of Competition, or did not declare the minimum level(s) required for those languages;










—


attempted to contact a member of the Selection Board in an unauthorised manner;










—


failed to inform EPSO of a possible conflict of interest with a Selection Board member;










—


submitted your application in a language other than that/those specified in this Notice of Competition (allowances may be made regarding the use of another language for proper nouns, official titles and job titles as indicated in the supporting documents or labels/titles of diplomas); and/or










—


signed or wrote a distinctive mark on anonymously marked written or practical tests.




Furthermore, if you did not participate in the connectivity trial but subsequently took part in remote tests and experience connectivity issues, EPSO reserves the right not to reschedule your test.
Candidates for recruitment by the EU institutions must show the highest possible integrity. Fraud or attempted fraud may render you liable to penalty and compromise your eligibility for future competitions.
5.   SECURITY CLEARANCE

Staff handling sensitive and classified information requiring a high degree of confidentiality (‘EU classified’ information) must have the appropriate level of security authorisation (1). This might imply that, as a pre-requisite for recruitment to certain posts, the successful candidates might be required to undergo the security clearance procedure which is carried out by the national competent authority in the Member State of their nationality.
Candidates are advised to inform themselves about the procedure before applying to this competition.
Such requirements will be clearly indicated in the vacancy notice for the post concerned.
6.   DATA PROTECTION

Your personal data is processed in accordance with Regulation (EU) 2018/1725 of the European Parliament and of the Council (2).
See also the specific privacy statement on personal data protection within the framework of an open competition (3).
End of ANNEX II, click here to return to main text


(1)  Consequently, successful candidates in a competition may be asked, for certain posts, to hold or be in a position to obtain in due time, a valid personnel security clearance certificate.

(2)  Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC (OJ L 295, 21.11.2018, p. 39).

(3)  https://epso.europa.eu/content/specific-privacy-statement-personal-data-protection-within-framework-open-competition_en.





ANNEX III
EXAMPLES OF MINIMUM QUALIFICATIONS PER MEMBER STATE AND THE UNITED KINGDOM AND PER GRADE CORRESPONDING, IN PRINCIPLE, TO THOSE REQUIRED BY THE NOTICES OF COMPETITION
Please click here for an easy-to-read version of these examples









COUNTRY


AST-SC 1 to AST-SC 6
AST 1 to AST 7


AST 3 to AST 11


AD 5 to AD 16




Secondary education (giving access to post-secondary education)


Post-secondary education (non-university higher education course or short university course lasting at least 2 years)


University-level education (lasting at least 3 years)


University-level education (4 years or more)




Belgique — België — Belgien


Certificat de l’enseignement secondaire supérieur (CESS)/Diploma secundair onderwijs
Diplôme d’aptitude à accéder à l’enseignement supérieur (DAES)/Getuigschrift van hoger secundair onderwijs
Diplôme d’enseignement professionnel/Getuigschrift van het beroepssecundair onderwijs


Candidature/Kandidaat
Graduat/Gegradueerde
Bachelor/Professioneel gerichte Bachelor


Bachelor académique (180 crédits)
Academisch gerichte Bachelor (180 ECTS)


Licence/Licentiaat
Master
Diplôme d’études approfondies (DEA)
Diplôme d’études spécialisées (DES)
Diplôme d’études supérieures spécialisées (DESS)
Gediplomeerde in de Voortgezette Studies (GVS)
Gediplomeerde in de Gespecialiseerde Studies (GGS)
Gediplomeerde in de Aanvullende Studies (GAS)
Agrégation/Aggregaat
Ingénieur industriel/Industrieel ingenieur
Doctorat/Doctoraal diploma




България


Диплома за завършено средно образование


Специалист по …


 


Диплома за висше образование
Бакалавър
Магистър




Česko


Vysvědčení o maturitní zkoušce


Vysvědčení o absolutoriu (Absolutorium) + diplomovaný specialista (DiS.)


Diplom o ukončení bakalářského studia (Bakalář)


Diplom o ukončení vysokoškolského studia
Magistr
Doktor




Danmark


Bevis for:
Studentereksamen
Højere Forberedelseseksamen (HF)
Højere Handelseksamen (HHX)
Højere Afgangseksamen (HA)
Bac pro: Bevis for Højere Teknisk Eksamen (HTX)


Videregående uddannelser
= Bevis for = Eksamensbevis som (erhvervsakademiuddannelse AK)


Bachelorgrad (BA eller BS)
Professionsbachelorgrad
Diplomingeniør


Kandidatgrad/Candidatus
Master/Magistergrad (mag.art)
Licenciatgrad
ph.d.-grad




Deutschland


Abitur/Zeugnis der allgemeinen Hochschulreife
Fachabitur/Zeugnis der Fachhochschulreife


 


Fachhochschulabschluss
Bachelor


Hochschulabschluss/Fachhochschulabschluss/Master
Magister Artium/Magistra Artium
Staatsexamen/Diplom
Erstes Juristisches Staatsexamen
Doktorgrad




Eesti


Gümnaasiumi lõputunnistus + riigieksamitunnistus
Lõputunnistus kutsekeskhariduse omandamise kohta


Tunnistus keskhariduse baasil kutsekeskhariduse omandamise kohta


Bakalaureusekraad (min 120 ainepunkti)
Bakalaureusekraad (< 160 ainepunkti)


Rakenduskõrghariduse diplom
Bakalaureusekraad (160 ainepunkti)
Magistrikraad
Arstikraad
Hambaarstikraad
Loomaarstikraad
Filosoofiadoktor
Doktorikraad (120–160 ainepunkti)




Éire/Ireland


Ardteistiméireacht, Grád D3, I 5 ábhar/Leaving Certificate Grade D3 in 5 subjects
Gairmchlár na hArdteistiméireachta (GCAT)/Leaving Certificate Vocational Programme (LCVP)


Teastas Náisiúnta/National Certificate
Gnáthchéim bhaitsiléara/Ordinary bachelor degree
Dioplóma náisiúnta (ND, Dip.)/National diploma (ND, Dip.)
Ardteastas (120 ECTS)/Higher Certificate (120 ECTS)


Céim onóracha bhaitsiléara (3 bliana/180 ECTS) (BA, B.Sc, B.Eng)/Honours bachelor degree (3 years/180 ECTS) (BA, B.Sc, B.Eng)


Céim onóracha bhaitsiléara (4 bliana/240 ECTS)/Honours bachelor degree (4 years/240 ECTS)
Céim ollscoile/University degree
Céim mháistir (60-120 ECTS)/Master’s degree (60-120 ECTS)
Dochtúireacht/Doctorate




Ελλάδα


Απολυτήριο Γενικού Λυκείου Απολυτήριο Κλασικού Λυκείου
Απολυτήριο Τεχνικού Επαγγελματικού Λυκείου
Απολυτήριο Ενιαίου Πολυκλαδικού Λυκείου
Απολυτήριο Ενιαίου Λυκείου
Απολυτήριο Τεχνολογικού Επαγγελματικού Εκπαιδευτηρίου


Δίπλωμα επαγγελματικής κατάρτισης (ΙΕΚ)


 


Πτυχίο ΑΕΙ (πανεπιστημίου, πολυτεχνείου, ΤΕΙ)
Μεταπτυχιακό Δίπλωμα Ειδίκευσης (2ος κύκλος)
Διδακτορικό Δίπλωμα (3ος κύκλος)




España


Bachillerato + Curso de Orientación Universitaria (COU)
Bachillerato
BUP
Diploma de Técnico especialista


FP grado superior (Técnico superior)


Diplomado/Ingeniero técnico


Licenciatura
Máster
Ingeniero
Título de Doctor




France


Baccalauréat
Diplôme d’accès aux études universitaires (DAEU)
Brevet de technicien


Diplôme d’études universitaires générales (DEUG)
Brevet de technicien supérieur (BTS)
Diplôme universitaire de technologie (DUT)
Diplôme d’études universitaires scientifiques et techniques (DEUST)


Licence


Maîtrise
Maîtrise des sciences et techniques (MST), maîtrise des sciences de gestion (MSG), diplôme d’études supérieures techniques (DEST), diplôme de recherche technologique (DRT), diplôme d’études supérieures spécialisées (DESS), diplôme d’études approfondies (DEA), master 1, master 2 professionnel, master 2 recherche
Diplôme des grandes écoles
Diplôme d’ingénieur
Doctorat




Hrvatska


Svjedodžba o državnoj maturi
Svjedodžba o završnom ispitu


Stručni pristupnik/pristupnica


Baccalaureus/Baccalaurea (sveučilišni prvostupnik/prvostupnica)


Baccalaureus/Baccalaurea (sveučilišni prvostupnik/prvostupnica)
Stručni specijalist
Magistar struke
Magistar inženjer/magistrica inženjerka (mag. ing)
Doktor struke
Doktor umjetnosti




Italia


Diploma di maturità (vecchio ordinamento)
Perito ragioniere
Diploma di superamento dell’esame di Stato conclusivo dei corsi di studio di istruzione secondaria superiore


Diploma universitario (DU)
Certificato di specializzazione tecnica superiore
Attestato di competenza (4 semestri)


Diploma di laurea — L (breve)


Diploma di laurea (DL)
Laurea specialistica (LS)
Master di I livello
Dottorato di ricerca (DR)




Κύπρος


Απολυτήριο


Δίπλωμα = Programmes offered by Public/Private Schools of Higher Education (for the latter accreditation is compulsory)
Higher Diploma


 


Πανεπιστημιακό Πτυχίο/Bachelor
Master
Doctorat




Latvija


Atestāts par vispārējo vidējo izglītību
Diploms par profesionālo vidējo izglītību


Diploms par pirmā līmeņa profesionālo augstāko izglītību


Bakalaura diploms (min. 120 kredītpunktu)


Bakalaura diploms (160 kredītpunktu)
Profesionālā bakalaura diploms
Maģistra diploms
Profesionālā maģistra diploms
Doktora grāds




Lietuva


Brandos atestatas


Aukštojo mokslo diplomas
Aukštesniojo mokslo diplomas


Profesinio bakalauro diplomas
Aukštojo mokslo diplomas


Aukštojo mokslo diplomas
Bakalauro diplomas
Magistro diplomas
Daktaro diplomas
Meno licenciato diplomas




Luxembourg


Diplôme de fin d’études secondaires et techniques


BTS
Brevet de maîtrise
Brevet de technicien supérieur
Diplôme de premier cycle universitaire (DPCU)
Diplôme universitaire de technologie (DUT)


Bachelor
Diplôme d’ingénieur technicien


Master
Diplôme d’ingénieur industriel
DESS en droit européen




Magyarország


Gimnáziumi érettségi bizonyítvány
Szakközépiskolai érettségi-képesítő bizonyítvány


Felsőfokú szakképesítést igazoló bizonyítvány (Higher Vocational Programme)


Főiskolai oklevél
Alapfokozat (Bachelor degree 180 credits)


Egyetemi oklevél
Alapfokozat (Bachelor degree 240 credits)
Mesterfokozat (Master degree) (Osztatlan mesterképzés)
Doktori fokozat




Malta


Advanced Matriculation or GCE Advanced level in 3 subjects (2 of them grade C or higher)
Matriculation certificate (2 subjects at Advanced level and 4 at Intermediate level including Systems of Knowledge with overall grade A-C) + Passes in the Secondary Education Certificate examination at Grade 5
2 À Levels (passes A-C) + a number of subjects at Ordinary level, or equivalent


MCAST diplomas/certificates
Higher National Diploma


Bachelor’s degree


Bachelor’s degree
Master of Arts
Doctorate




Nederland


Diploma VWO
Diploma staatsexamen (2 diploma’s)
Diploma staatsexamen voorbereidend wetenschappelijk onderwijs (Diploma staatsexamen VWO)
Diploma staatsexamen hoger algemeen voortgezet onderwijs (Diploma staatsexamen HAVO)


Kandidaatsexamen
Associate degree (AD)


Bachelor (WO)
HBO bachelor degree
Baccalaureus of «Ingenieur»


HBO/WO Master’s degree
Doctoraal examen/Doctoraat




Österreich


Matura/Reifeprüfung
Reife- und Diplomprüfung
Berufsreifeprüfung


Kollegdiplom/Akademiediplom


Fachhochschuldiplom/Bakkalaureus/Bakkalaurea


Universitätsdiplom
Fachhochschuldiplom
Magister/Magistra
Master
Diplomprüfung, Diplom-Ingenieur
Magisterprüfungszeugnis Rigorosenzeugnis
Doktortitel




Polska


Świadectwo dojrzałości
Świadectwo ukończenia liceum ogólnokształcącego


Dyplom ukończenia kolegium nauczycielskiego
Świadectwo ukończenia szkoły policealnej


Licencjat/Inżynier


Magister/Magister inżynier
Dyplom doktora




Portugal


Diploma de Ensino Secundário
Certificado de Habilitações do Ensino Secundário


 


Bacharel Licenciado


Licenciado
Mestre
Doutorado




România


Diplomă de bacalaureat


Diplomă de absolvire (colegiu universitar)
Învățământ preuniversitar


Diplomă de licenţă


Diplomă de licenţă
Diplomă de inginer
Diplomă de urbanist
Diplomă de master
Certificat de atestare (studii academice postuniversitare)
Diplomă de doctor




Slovenija


Maturitetno spričevalo (spričevalo o poklicni maturi) (spričevalo o zaključnem izpitu)


Diploma višje strokovne šole


Diploma o pridobljeni visoki strokovni izobrazbi


Univerzitetna diploma
Magisterij
Specializacija
Doktorat




Slovensko


Vysvedčenie o maturitnej skúške


Absolventský diplom


Diplom o ukončení bakalárskeho štúdia (Bakalár)


Diplom o ukončení vysokoškolského štúdia
Bakalár (Bc.)
Magister
Magister/Inžinier
ArtD.




Suomi/Finland


Ylioppilastutkinto tai peruskoulu + kolmen vuoden ammatillinen koulutus – Studentexamen eller grundskola + treårig yrkesinriktad utbildning
Todistus yhdistelmäopinnoista (Betyg över kombinationsstudier)


Ammatillinen opistoasteen tutkinto – Yrkesexamen på institutnivå


Kandidaatin tutkinto – Kandidatexamen/Ammattikorkeakoulututkinto – Yrkeshögskoleexamen (min. 120 opintoviikkoa – studieveckor)


Maisterin tutkinto – Magisterexamen/Ammattikorkeakoulututkinto – Yrkeshögskoleexamen (min. 160 opintoviikkoa – studieveckor)
Tohtorin tutkinto (Doktorsexamen) joko 4 vuotta tai 2 vuotta lisensiaatin tutkinnon jälkeen – antingen 4 år eller 2 år efter licentiatexamen
Lisensiaatti/Licentiat




Sverige


Slutbetyg från gymnasieskolan (3-årig gymnasial utbildning)


Högskoleexamen (80 poäng)
Högskoleexamen, 2 år, 120 högskolepoäng
Yrkeshögskoleexamen/Kvalificerad yrkeshögskoleexamen, 1–3 år


Kandidatexamen (akademisk examen omfattande minst 120 poäng, varav 60 poäng fördjupade studier i ett ämne + uppsats motsvarande 10 poäng)
Meriter på grundnivå: Kandidatexamen, 3 år, 180 högskolepoäng (Bachelor)


Magisterexamen (akademisk examen omfattande minst 160 poäng, varav 80 poäng fördjupade studier i ett ämne + uppsats motsvarande 20 poäng eller två uppsatser motsvarande 10 poäng vardera)






—


Licentiatexamen










—


Doktorsexamen




Meriter på avancerad nivå:






—


Magisterexamen, 1 år, 60 högskolepoäng










—


Masterexamen, 2 år, 120 högskolepoäng




Meriter på forskarnivå:






—


Licentiatexamen, 2 år, 120 högskolepoäng










—


Doktorsexamen, 4 år, 240 högskolepoäng








United Kingdom


General Certificate of Education Advanced level — 2 passes or equivalent (grades A to E)
BTEC National Diploma
General National Vocational Qualification (GNVQ), advanced level
Advanced Vocational Certificate of Education, À level (VCE À level)


Higher National Diploma/Certificate (BTEC)/SCOTVEC
Diploma of Higher Education (DipHE)
National Vocational Qualifications (NVQ)
Scottish Vocational Qualifications (SVQ) level 4


(Honours) Bachelor degree

NB: Master’s degree in Scotland


Honours Bachelor degree
Master’s degree (MA, MB, MEng, MPhil, MSc)
Doctorate





NOTE:

UK diplomas awarded in 2020 (until 31 December 2020) are accepted without an equivalence. UK diplomas awarded as from 1 January 2021 must be accompanied by an equivalence issued by a competent authority of an EU Member State.




End of ANNEX III, click here to return to main text





ANNEX IV
TALENT SCREENER: SELECTION CRITERIA AND PROCEDURE
A.   Selection criteria for talent screener

The following selection criteria will be applied by the Selection Board at the talent-screener phase of the competition:


Field 1 — ICT infrastructures, cloud, networks and middleware








1.


Professional experience in assisting in designing, implementing and operating data centre services in classical and/or cloud-oriented mode, e.g. physical data centre facilities, assets and cabling, operating systems, compute platform services, containers, container orchestration software, virtualisation software, servers, database storage and management, backup systems, archiving systems, application infrastructure services, software delivery pipelines, development and operations (DevOps), automation software.










2.


Professional experience in technologies related to the field of application/middleware infrastructure, e.g. database and/or content management systems and application servers.










3.


Professional experience in assisting in the area of public and private cloud infrastructures and services, including cloud integration.










4.


Professional experience in assisting in the area of network infrastructures: metropolitan wide area networks, continental wide area networks (WANs), local area networks (LANs), routers, firewalls, access points, proxy servers, etc.










5.


Professional experience in assisting in the area of telecommunications services including unified communication services, videoconferencing, multimedia and streaming services, authentication, identity and access management.










6.


Professional experience in assisting in project and/or service management in the field of data centre management, in particular in the drafting of IT technical specifications and/or documentation.










7.


Professional experience in assisting in managing service contracts in one or multiple areas of data centre services.










8.


Professional experience in information security frameworks/security services and their application on network, telecommunications, videoconferencing, multimedia and streaming services, in relation to data centres, including remote access solutions.










9.


Professional experience in emerging technologies such as robotic process automation, blockchain, virtual reality, augmented reality, internet of things and high performance computing.










10.


Certification in project and/or service management methodology.






Field 2 — Digital workplace, office automation and mobile computing








1.


Professional experience in assisting in the definition of business and security needs, governance policies, design, evaluation, development, procedures for solutions/services in large-scale projects, e.g. digital workplace, office automation and mobile computing including videoconferencing and streaming.










2.


Professional experience in assisting in prototyping, deploying/integrating (including implementing security policies), operating, monitoring performance and supporting infrastructures and solutions in large-scale projects related to digital workplace, office automation and mobile computing including videoconferencing and streaming.










3.


Professional experience in assisting in the management of the evolution of services to adapt to new business needs and emerging technologies, e.g. the transition to the cloud.










4.


Professional experience in coordinating, organising, prioritising, reporting and supervising the activities of a service desk, e.g. customer contact handling, first-level incident management, monitoring and event handling and request fulfilment.










5.


Professional experience in the administration of the IT assets’ lifecycle management for the digital workplace.










6.


Professional experience in assisting in the maintenance (corrective, curative, evolutive, preventive) of digital workplaces, office automation and mobile computing, including videoconferencing and streaming environments.










7.


Professional experience in assisting in the area of device management solutions (enterprise mobility management (EMM), mobile device management (MDM) or unified endpoint management (UEM)) and/or cloud collaborative suite solutions.










8.


Professional experience in open source software products in relation to the field of digital workplace, office automation and mobile computing.










9.


Certification in project and/or in service management methodology.






Field 3 — Development/configuration, testing, operation and maintenance of IT applications and off-the-shelf solutions; Data management, data analytics and artificial intelligence








1.


Professional experience in assisting in projects and services related to the analysis of business needs and processes, modelling, functional design, architecture of software solutions, drafting technical specifications, resource estimation, planning and allocation.










2.


Professional experience in the development of in-house software or configuration of off-the-shelf software, including installation of software, drafting of the project documentation and change management.










3.


Professional experience in testing and deployment policies and quality assurance, e.g. planning, developing and coordinating testing activities, mitigation of risk, functionality, usability, security, mobility, performance and ergonomics test validation.










4.


Professional experience in assisting in the management and maintenance of IT applications and off-the-shelf solutions.










5.


Professional experience in providing user support (helpdesk) and in running an IT service.










6.


Professional experience with cloud and edge technologies and containerisation related to software development/configuration.










7.


Professional experience in data services and data management.










8.


Professional experience in assisting in designing, developing, managing and maintaining big data infrastructures using recent technologies.










9.


Professional experience in data analysis, management of big data and unstructured information and use of advanced tools, methods, frameworks and technologies.










10.


Certification in the fields of software testing and quality assurance, in project and/or in service management methodology, data science, or artificial intelligence.






Field 4 — ICT security








1.


Professional experience in assisting in the design, analysis, technical and legal drafting and implementation of IT security controls adapted to the assessed level of risk (including effectiveness and efficiency assessment) and in cyber security awareness-raising campaigns and measures.










2.


Professional experience in assisting in identifying, evaluating and proposing new IT security products to accommodate specific IT security needs.










3.


Professional experience in assisting in the development, operation and continual improvement of IT security risk management systems and of corresponding international standards, best practices and risk assessment methodologies, including reporting to stakeholders and management.










4.


Professional experience in assisting in periodic security assessment, IT security testing, penetration testing, IT security incident response and analysis, forensics analysis, vulnerability management and identity and access management.










5.


Professional experience in assisting in artificial intelligence applications for IT security.










6.


Professional experience in assisting in secure coding, code auditing, cryptography and cryptographic key management systems and products.










7.


Professional experience in assisting in the development and application of competency maturity models for cybersecurity, IT security and/or security risk management.










8.


Professional experience in assisting in the integration and application of IT security across the lifecycle of cloud-based IT systems.










9.


Certification in information security or cybersecurity management systems, such as ISO27001:2013 or ISO27032:2012, in the field of IT security risk management, cloud security, forensics, security incident response, security monitoring, penetration testing, security architecture development, project management and/or service management.




B.   Procedure

B.1.   Determination of the order in which the applications will be assessed







1.


When completing the ‘Professional Experience’ section of their application, for each entry the candidates will have to indicate the percentage of time devoted to one or more ‘task(s)’ from a given list that largely corresponds to the selection criteria listed in section A above. This will allow calculating the overall length of experience (in days) on a particular task.










2.


The Selection Board will assign to each task and to each talent-screener question (see paragraph 1 in section B.2 below) a weighting that reflects their relative importance (1 to 3).










3.


The overall number of days devoted to a particular task (see paragraph 1 above) will then be multiplied by the weighting attributed to that task by the Selection Board. This will produce — for each candidate — a score per task as well as the aggregate score for all the tasks.










4.


A ranking will be drawn up in descending order of the candidates’ aggregate scores.










5.


The scores and the ranking established in accordance with this section will not be taken into account for the purposes of deciding which candidates can proceed to the next phase of the competition. The decision on which candidates to invite to the next phase of the competition is taken by the Selection Board exclusively on the basis of the weighted scores awarded in accordance with section B.2.




B.2.   Selection of candidates through talent screener







1.


When completing the ‘Talent Screener’ section of the application form, all candidates must answer the same set of questions and provide the information requested. These questions will be based on the selection criteria listed in section A above. The selection based on qualifications will be carried out using solely the information provided in the ‘Talent Screener’ section. Candidates must include all the relevant information in their answers in the ‘Talent Screener’ section, even if the same information was already included in other sections of their application form. Any references to documents uploaded in the candidate’s EPSO account or other references (such as links to websites) will be disregarded. Only the text filled in by the candidate in the appropriate fields, in reply to the talent-screener questions, will be taken into account.










2.


The Selection Board will proceed — in a descending order of the ranking established according to section B.1 — to the assessment of the candidates’ answers in the ‘Talent Screener’ section of the application.










3.


The Selection Board will examine the talent-screener answers of all the candidates and will award 0 to 4 points to each answer. These points will then be multiplied by the weighting set by the Selection Board for each talent-screener question (see section B.1, paragraph 2 above). Finally, the weighted points for each talent-screener question will be added, to give an overall score.










4.


The Selection Board will draw up a list of candidates per field in the order of the overall scores awarded according to paragraph 3.










5.


The candidates with the highest scores will be invited to the next phase of the competition.




End of ANNEX IV, click here to return to main text