Commission Delegated Regulation (EU) 2020/1432 of 14 July 2020 supplementing Regulation (EU) 2019/1700 of the European Parliament and of the Council by specifying the number and titles of the variables for the use of information and communication technologies statistics domain for reference year 2021 (Text with EEA relevance)
Date: 2020-07-14
Institutions: European Commission, Eurostat
Subjects: EU statistics, data collection, household, information technology, natural person, personal data, statistical method








L_2020331EN.01000401.xml










12.10.2020   


EN


Official Journal of the European Union


L 331/4








            COMMISSION DELEGATED REGULATION (EU) 2020/1432
of 14 July 2020
         
supplementing Regulation (EU) 2019/1700 of the European Parliament and of the Council by specifying the number and titles of the variables for the use of information and communication technologies statistics domain for reference year 2021
(Text with EEA relevance)


THE EUROPEAN COMMISSION,

Having regard to the Treaty on the Functioning of the European Union,


Having regard to Regulation (EU) 2019/1700 of the European Parliament and of the Council of 10 October 2019 establishing a common framework for European statistics relating to persons and households, based on data at individual level collected from samples, amending Regulations (EC) No 808/2004, (EC) No 452/2008 and (EC) No 1338/2008 of the European Parliament and of the Council, and repealing Regulation (EC) No 1177/2003 of the European Parliament and of the Council and Council Regulation (EC) No 577/98 (1), and in particular Article 6(1) thereof,

Whereas:







(1)


In order to cover the needs identified in the relevant detailed topics of Annex I of Regulation (EU) 2019/1700, the Commission should specify the number and titles of the variables for the data set in the use of information and communication technologies domain for reference year 2021.












(2)


The number of variables to be collected pursuant to this Regulation should not exceed by more than 5 % the number of variables collected for the use of information and communication technologies domain at the time when Regulation (EU) 2019/1700 entered into force,





HAS ADOPTED THIS REGULATION:



Article 1
The number and titles of the variables for the use of information and communication technologies domain for reference year 2021 are set out in the Annex.


Article 2
This Regulation shall enter into force on the twentieth day following that of its publication in the Official Journal of the European Union.




This Regulation shall be binding in its entirety and directly applicable in all Member States.
Done at Brussels, 14 July 2020.


For the Commission


The President

Ursula VON DER LEYEN
            





(1)  
            OJ L 261 I, 14.10.2019, p. 1.




ANNEX

Number and titles of the variables for the use of information and communication technologies domain for reference year 2021










Topic




Detailed topic




Variable identifier




Variable name/variable description






01. Technical Items – 15 mandatory technical variables,







—



2 optional technical variables







Data collection information


REFYEAR


Year of survey




Data collection information


INTDATE


Reference date – first interview date




Data collection information


STRATUM_ID


Stratum




Data collection information


PSU


Primary sampling unit




Identification


HH_ID


Household ID




Identification


IND_ID


Individual ID




Identification


HH_REF_ID


ID of the household the individual belongs to




Weights


HH_WGHT


Household weight




Weights


IND_WGHT


Individual weight




Interview characteristics


TIME


Interview duration




Interview characteristics


INT_TYPE


Interview type




Localisation


COUNTRY


Country of residence




Localisation


GEO_NUTS1


Region of residence




Localisation


GEO_NUTS2
(optional)


Region of residence (optional)




Localisation


GEO_NUTS3
(optional)


Region of residence
(optional)




Localisation


DEG_URBA


Degree of urbanisation




Localisation


GEO_DEV


Geographical location





02. Person and household characteristics







—



7 collected variables,











—



1 derived variable, – 7 optional variables







Demography


SEX


Sex




Demography


YEARBIR


Year of birth




Demography


PASSBIR


Passing of birthday




Demography


AGE


Age in completed years




Citizenship and migrant background


CITIZENSHIP


Country of main citizenship




Citizenship and migrant background


CNTRYB


Country of birth




Household composition


HH_POP


Household size (number of members in the household)




Household composition


HH_POP_16_24 (optional)


Number of members of the household aged from 16 to 24 (optional)




Household composition


HH_POP_16_24S (optional)


Number of students of the household aged 16 to 24
(optional)




Household composition


HH_POP_25_64 (optional)


Number of members of the household aged from 25 to 64 (optional)




Household composition


HH_POP_65_MAX (optional)


Number of members of the household aged more than or equal to 65 (optional)




Household composition


HH_CHILD


Number of children under 16




Household composition


HH_CHILD_14_15
(optional)


Number of children aged from 14 to 15
(optional)




Household composition


HH_CHILD_5_13
(optional)


Number of children aged from 5 to 13 (optional)




Household composition


HH_CHILD_LE_4
(optional)


Number of children aged less than or equal to 4 (optional)





03. Labour market participation







—



5 collected variables,











—



3 optional variables







Main activity status (self-defined)


MAINSTAT


Main activity status (self-defined)




Elementary job characteristics


STAPRO


Status in employment in main job




Elementary job characteristics


NACE1D
(optional)


Economic activity of the local unit for main job
(optional)




Elementary job characteristics


ISCO2D


Occupation in main job




Elementary job characteristics


OCC_ICT


ICT professional or non-ICT professional




Elementary job characteristics


OCC_MAN


Manual worker or non-manual worker




Elementary job characteristics


EMPST_WKT
(optional)


Full- or part-time main job (self-defined)
(optional)




Duration of contract


EMPST_CONTR
(optional)


Permanency of main job
(optional)





04. Educational attainment and background







—



1 collected variable,











—



1 derived variable







Educational attainment level


ISCEDD


Educational attainment level (highest level of education successfully completed)




Educational attainment level


ISCED


Educational attainment level aggregated





05. Income, consumption and elements of wealth, including debts







—



1 collected variable







Total monthly household income


HH_IQ5


Total average net current monthly income





06. Information society participation – 122 collected variables,







—



5 optional variables







Access to ICT


IACC


Access of the household to the internet at home (by any device)




Access to ICT


BBFIX


Use of fixed broadband connections for access to the internet at home




Access to ICT


BBMOB


Use of mobile broadband connections for access to the internet at home (via mobile phone network, at least 3G)




Use and frequency of use of ICT


IU


Most recent internet use, at any location, with any enabling device




Use and frequency of use of ICT


IFU


Average frequency of internet use in the last 3 months




Use and frequency of use of ICT


IFU_D


Internet use several times during the day




Use and frequency of use of ICT


IUG_DKPC


Internet use in the last 3 months on a desktop computer




Use and frequency of use of ICT


IUG_LPC


Internet use in the last 3 months on a laptop




Use and frequency of use of ICT


IUG_TPC


Internet use in the last 3 months on a tablet




Use and frequency of use of ICT


IUG_MP


Internet use in the last 3 months on a mobile phone or smart phone




Use and frequency of use of ICT


IUG_OTH1


Internet use in the last 3 months on other devices (such as smart TV, smart speakers, game console, e-book reader, smart watch)




Internet activities


IUEM


Internet use in the last 3 months for private purpose for sending/receiving e-mails




Internet activities


IUPH1


Internet use in the last 3 months for private purpose for making calls (including video calls) over the internet




Internet activities


IUSNET


Internet use in the last 3 months for private purpose for participating in social networks (creating user profile, posting messages or other contributions)




Internet activities


IUCHAT1


Internet use in the last 3 months for private purpose for instant messaging (exchanging messages)




Internet activities


IUNW1


Internet use in the last 3 months for private purpose for reading online news sites, newspapers or news magazines




Internet activities


IHIF


Internet use in the last 3 months for private purpose for seeking health-related information (such as about injuries, diseases, nutrition, improving health)




Internet activities


IUIF


Internet use in the last 3 months for private purpose for finding information about goods or services




Internet activities


IUPOL2


Internet use in the last 3 months for private purpose for expressing opinions on civic or political issues on websites or in social media




Internet activities


IUVOTE


Internet use in the last 3 months for private purpose for taking part in on-line consultations or voting to define civic or political issues (such as urban planning, signing a petition)




Internet activities


IUJOB


Internet use in the last 3 months for private purpose for looking for a job or sending a job application




Internet activities


IUSELL


Internet use in the last 3 months for private purpose for selling goods or services via a website or app




Internet activities


IUBK


Internet use in the last 3 months for private purpose for internet banking (including mobile banking)




Internet activities


IUOLC


Internet use in the last 3 months for conducting learning activities for educational, professional or private purposes, by doing an online course




Internet activities


IUOLM


Internet use in the last 3 months for conducting learning activities for educational, professional or private purposes, by using online learning material other than a complete online course (such as audiovisual materials, online learning software, electronic textbooks, learning apps)




Interaction with public authorities


IGOV12IF


Contact or interaction with public authorities or public services over the internet for private purposes in the last 12 months for obtaining information from websites or apps




Interaction with public authorities


IGOV12FM


Contact or interaction with public authorities or public services over the internet for private purposes in the last 12 months for downloading/printing official forms




Interaction with public authorities


IGOV12RT


Contact or interaction with public authorities or public services over the internet for private purposes in the last 12 months for submitting completed forms online




Interaction with public authorities


IGOV12RTX_NAP


Respondent did not submit any completed forms online to public authorities’ websites or apps for private purposes in the last 12 months because there was no need to submit any official forms




Interaction with public authorities


IGOV12RTX_SNA


Respondent did not submit any completed forms online to public authorities’ websites or apps for private purposes in the last 12 months, because no such online service was available




Interaction with public authorities


IGOV12RTX_SKL


Respondent did not submit any completed forms online to public authorities’ websites or apps for private purposes in the last 12 months, because of lack of skills or knowledge (for example respondent did not know how to use the website or it was too complicated to use)




Interaction with public authorities


IGOV12RTX_SEC


Respondent did not submit any completed forms online to public authorities’ websites or apps for private purposes in the last 12 months, because of concerns about protection and security of personal data




Interaction with public authorities


IGOV12RTX_SIGN (optional)


Respondent did not submit any completed forms online to public authorities’ websites or apps for private purposes in the last 12 months, because of lack of electronic signature or electronic ID/certificate (required for using the services) or problems in using the electronic signature or electronic ID/certificate
(optional)




Interaction with public authorities


IGOV12RTX_PXOL (optional)


Respondent did not submit any completed forms online to public authorities’ websites or apps for private purposes in the last 12 months, because of unwillingness of the respondent to pay online (for example due to fear of credit card fraud) or inability to pay online (for example due to lack of access to payment methods required) (optional)




Interaction with public authorities


IGOV12RTX_DEL


Respondent did not submit any completed forms online to public authorities’ websites or apps for private purposes in the last 12 months, because another person submitted completed forms online on the respondent’s behalf (such as consultant, a tax adviser, a relative or family member)




Interaction with public authorities


IGOV12RTX_OTH


Respondent did not submit any completed forms online to public authorities’ websites or apps for private purposes in the last 12 months because of other reasons




e-Commerce


IBUY


Last purchase or order of goods or services over the internet for private use




e-Commerce


BCLOT1


Internet use for buying clothes (including sport clothing), shoes or accessories (such as bags, jewellery) from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BSPG


Internet use for buying sports goods (excluding sport clothing) from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BCG


Internet use for buying children toys or childcare items (such as nappies, bottles, baby strollers) from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BFURN1


Internet use for buying furniture, home accessories (such as carpets or curtains) or gardening products (such as tools, plants) from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BMUSG


Internet use for buying music as CDs, vinyls, etc. from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BFLMG


Internet use for buying films or series as DVDs, Blu-ray, etc. from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BBOOKNLG


Internet use for buying printed books, magazines or newspapers from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BHARD1


Internet use for buying computers, tablets, mobile phones or accessories from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BEEQU1


Internet use for buying consumer electronics (such as TV-sets, stereos, cameras) or household appliances (such as washing machines) from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BMED1


Internet use for buying medicine or dietary supplements such as vitamins (excluding online renewal of prescriptions) from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BFDR


Internet use for buying deliveries from restaurants, fast-food chains, catering services from enterprises or private persons via a website or app for private use in the last 3 months




e-Commerce


BFDS


Internet use for buying food or beverages from stores or from meal-kits providers from enterprises or private persons via a website or app for private use in the last 3 months




e-Commerce


BCBW


Internet use for buying cosmetics, beauty or wellness products from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BCPH


Internet use for buying cleaning products or personal hygiene products (such as toothbrushes, handkerchiefs, washing detergents, cleaning cloths) from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BBMC


Internet use for buying bicycles, mopeds, cars, or other vehicles or their spare parts from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BOPG


Internet use for buying other physical goods from enterprises or private persons (including used goods) via a website or app for private use in the last 3 months




e-Commerce


BPG_DOM


Internet use for buying goods via a website or app in the last 3 months from national sellers (from enterprises or private persons)




e-Commerce


BPG_EU


Internet use for buying goods via a website or app in the last 3 months from sellers from other EU countries (from enterprises or private persons)




e-Commerce


BPG_WRLD


Internet use for buying goods via a website or app in the last 3 months from sellers from the rest of the world (from enterprises or private persons)




e-Commerce


BPG_UNK


Internet use for buying goods via a website or app in the last 3 months from sellers which country of origin is not known (from enterprises or private persons)




e-Commerce


BPG_PP


Goods bought from private persons via a website or app




e-Commerce


BMUSS


Internet use for buying or subscribing to music as a streaming service or downloads via a website or app for private use in the last 3 months




e-Commerce


BFLMS


Internet use for buying or subscribing to films or series as a streaming service or downloads via a website or app for private use in the last 3 months




e-Commerce


BBOOKNLS


Internet use for buying or subscribing to e-books, online-magazines or online-newspapers via a website or app for private use in the last 3 months




e-Commerce


BGAMES


Internet use for buying or subscribing to games online or as downloads for smartphones, tablets, computers or consoles via a website or app for private use in the last 3 months




e-Commerce


BSOFTS


Internet use for buying or subscribing to computer software or other software as downloads including upgrades via a website or app for private use in the last 3 months




e-Commerce


BHLFTS


Internet use for buying or subscribing to apps related to health or fitness (excluding free apps) via a website or app for private use in the last 3 months




e-Commerce


BAPP


Internet use for buying or subscribing to other apps (such as apps related to learning languages, travelling, weather) (excluding free apps) via a website or app for private use in the last 3 months




e-Commerce


BSTICK


Internet use for buying tickets to sports events via a website or app for private use in the last 3 months




e-Commerce


BCTICK


Internet use for buying tickets to cultural or other events (such as tickets to cinema, concerts, fairs) via a website or app for private use in the last 3 months




e-Commerce


BSIMC


Internet use for buying subscriptions to the internet or mobile phone connections via a website or app for private use in the last 3 months




e-Commerce


BSUTIL


Internet use for buying subscriptions to electricity, water or heating supply, waste disposal or similar services via a website or app for private use in the last 3 months




e-Commerce


BHHS


Internet use for buying household services (such as cleaning, babysitting, repair work, gardening) (also when bought from private persons) via a website or app for private use in the last 3 months




e-Commerce


BHHS_PP


Internet use for buying household services from private persons via a website or app for private use in the last 3 months




e-Commerce


BTPS_E


Internet use for buying transport services from a transport enterprise, such as local bus, flight or train ticket or taxi ride via a website or app for private use in the last 3 months




e-Commerce


BTPS_PP


Internet use for buying transport services from a private person via a website or app for private use in the last 3 months




e-Commerce


BRA_E


Internet use for renting accommodation from enterprises such as hotels or travel agencies via a website or app for private use in the last 3 months




e-Commerce


BRA_PP


Internet use for renting accommodation from a private person via a website or app for private use in the last 3 months




e-Commerce


BOTS (optional)


Internet use for buying any other services (excluding financial and insurance services) via a website or app for private use in the last 3 months
(optional)




e-Commerce


BF


Number of times goods or services were bought over the internet via a website or app for private use in the last 3 months




e-Commerce


IBV1


The total value of goods or services bought over the internet via a website or app for private use in the last 3 months




e-Commerce


BFIN_IN1


Internet use for buying insurance policies, including travel insurance, also as a package together with, for example a plane ticket, via a website or app for private purposes in the last 3 months




e-Commerce


BFIN_CR1


Internet use for taking a loan or mortgage or arranging credit from banks or other financial providers via a website or app for private purposes in the last 3 months




e-Commerce


BFIN_SH1


Internet use for buying or selling shares, bonds, units in funds or other financial assets via a website or app for private purposes in the last 3 months




Barriers and problems to use


BTFW1


Problems encountered with internet commerce: website difficult to use or it worked unsatisfactorily (for example it was too complicated, confusing, poorly functioning technically) when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


BDGL1


Problems encountered with internet commerce: difficulties encountered in finding information on guarantees or other legal rights when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


BSPD1


Problems encountered with internet commerce: slower speed of delivery than that indicated encountered when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


BCPR1


Problems encountered with internet commerce: final costs higher than indicated (such as unexpected transaction fees or unjustified guarantee fees) experienced when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


BWDN1


Problems encountered with internet commerce: wrong or damaged goods or services delivered when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


BFRA1


Problems encountered with internet commerce: problems with fraud encountered (such as no goods or services received at all, misuse of credit card details) when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


BCR1


Problems encountered with internet commerce: complaints and redress were difficult or no satisfactory response after complaint was received when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


BDNS1


Problems encountered with internet commerce: foreign retailer did not sell to the respondent’s own country when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


BOTH2


Problems encountered with internet commerce: other problems encountered when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


BARR2X


No problems encountered when buying online via a website or app for private use in the last 3 months




Barriers and problems to use


NBSHAB1


Barriers to internet commerce: no good or service was bought online via a website or app in the last 3 months because of a preference for shopping in person and/or for seeing a product, loyalty to shops, force of habit




Barriers and problems to use


NBSKL1


Barriers to internet commerce: no good or service was bought online via a website or app in the last 3 months because of perceived difficulty of ordering online (concerns about sufficiency of skills)




Barriers and problems to use


NBCD


Barriers to internet commerce: no good or service was bought online via a website or app in the last 3 months because of concerns about cost of delivery of goods




Barriers and problems to use


NBSR1


Barriers to internet commerce: no good or service was bought online via a website or app in the last 3 months because of concerns about reliability or speed of delivery




Barriers and problems to use


NBPSC1


Barriers to internet commerce: no good or service was bought online via a website or app in the last 3 months because of payment security or privacy concerns




Barriers and problems to use


NBTRCM1


Barriers to internet commerce: no good or service was bought online via a website or app in the last 3 months because of concerns about returning goods, complaints or reimbursement




Barriers and problems to use


NBDNS1(optional)


Barriers to internet commerce: no good or service was bought online via a website or app in the last 3 months because a foreign retailer did not sell to the respondent’s own country
(optional)




Barriers and problems to use


NBNND


Barriers to internet commerce: no good or service was bought online via a website or app in the last 3 months because there was no need to buy online in the last 3 months




Barriers and problems to use


NBOTH1


Barriers to internet commerce: no good or service was bought online via a website or app in the last 3 months because of other barriers to internet commerce




Digital skills


CXFER1


Activities carried out in the last 3 months for educational, professional or private purposes involving copying or moving files (such as documents, data, images, video) between folders, devices (via email, instant messaging, USB, cable) or on the cloud




Digital skills


CINSAPP1


Activities carried out in the last 3 months for educational, professional or private purposes involving downloading or installing software or apps




Digital skills


CCONF1


Activities carried out in the last 3 months for educational, professional or private purposes involving changing settings of software, app or device (such as adjusting language, colours, contrast, text size, toolbars/menu)




Digital skills


CWRD1


Software-related activities carried out in the last 3 months for educational, professional or private purposes involving using word-processing software




Digital skills


CPRES2


Software-related activities carried out in the last 3 months for educational, professional or private purposes involving creating files (such as document, image, video) incorporating several elements such as text, picture, table, chart, animation or sound




Digital skills


CXLS1


Software-related activities carried out in the last 3 months for educational, professional or private purposes involving using spreadsheet software




Digital skills


CXLSADV1


Software-related activities carried out in the last 3 months for educational, professional or private purposes involving using advanced features of spreadsheet software (functions, formulas, macros and other developer functions) to organise, analyse, structure or modify data




Digital skills


CEPVA1


Software-related activities carried out in the last 3 months for educational, professional or private purposes involving editing photos, video or audio files




Digital skills


CPRG2


Software-related activities carried out in the last 3 months for educational, professional or private purposes involving writing code in a programming language




Digital skills


UDI


Information or content (such as videos, images) seen on internet news sites or social media considered untrue or doubtful by respondent in the last 3 months




Digital skills


TIC


Truthfulness of the information or content found on internet news sites or social media checked by the respondent in the last 3 months




Digital skills


TICCSFOI


Truthfulness of the information or content found on the internet checked by the respondent by checking the sources or finding other information on the internet




Digital skills


TICIDIS


Truthfulness of the information or content found on the internet checked by the respondent by following or taking part in discussion on the internet regarding the information




Digital skills


TICNIDIS


Truthfulness of the information or content found on the internet checked by the respondent by discussing the information offline with other persons or using sources not on the internet




Digital skills


TICXND


Truthfulness of information or content found on the internet not checked because the respondent already knew that information, content or source was not reliable




Digital skills


TICXSKL


Truthfulness of information or content found on the internet not checked because the respondent lacked skills or knowledge to do so




Digital skills


TICXOTH


Truthfulness of information or content found on the internet not checked because of other reasons




Security, privacy, trust


MAPS_RPS


Carrying out the following to manage access to own personal data (such as name, date of birth, identity card number, contact details, credit card number, photos, geographical location) on the internet in the last 3 months: reading privacy policy statements before providing personal data




Security, privacy, trust


MAPS_RRGL


Carrying out the following to manage access to own personal data (such as name, date of birth, identity card number, contact details, credit card number, photos, geographical location) on the internet in the last 3 months: restricting or refusing access to own geographical location




Security, privacy, trust


MAPS_LAP


Carrying out the following to manage access to own personal data (such as name, date of birth, identity card number, contact details, credit card number, photos, geographical location) on the internet in the last 3 months: limiting access to profile or content on social networking sites or shared online storage




Security, privacy, trust


MAPS_RAAD


Carrying out the following to manage access to own personal data (such as name, date of birth, identity card number, contact details, credit card number, photos, geographical location) on the internet in the last 3 months: refusing allowing the use of personal data for advertising purposes




Security, privacy, trust


MAPS_CWSC


Carrying out the following to manage access to own personal data (such as name, date of birth, identity card number, contact details, credit card number, photos, geographical location) on the internet in the last 3 months: checking that the website where the respondent provided personal data was secure




Security, privacy, trust


MAPS_APD


Carrying out the following to manage access to own personal data (such as name, date of birth, identity card number, contact details, credit card number, photos, geographical location) on the internet in the last 3 months: asking websites or search engines administrator or provider to access the data they hold about the respondent to update or delete it




Security, privacy, trust


COOK1


Knowledge that cookies can be used to trace movements of people on the internet, to make a profile of each user and service them tailored ads




Security, privacy, trust


PCOOK1


Changing settings in own internet browser to prevent or limit cookies on any of the respondent’s devices




Security, privacy, trust


CCOOK (optional)


Concerns that respondent’s online activities are recorded to provide the respondent with tailored advertising
(optional)




Security, privacy, trust


USLCOOK


Use of software that limits the ability to track the individual’s activities on the internet on any of the respondent’s devices