Course catalogue : 2018.
Date: 2018-05-14
Institutions: Frontex
Subjects: border control, external border of the EU, vocational training

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Frontex Training Unit 
Frontex Training Unit   

COURSE 
COURSE  
COURSE  
CATALOGUE
CATALOGUE
CATALOGUE
CATALOGUE

2018
2018

Plac Europejski 6 

Print version: 

00-844 Warsaw, Poland 

TT-01-18-472-EN-C 

T +48 22 205 95 00 

F +48 22 205 95 01

ISBN 978-92-9471-178-6 

doi:10.2819/6113

frontex@frontex.europa.eu 

PDF: 

www.frontex.europa.eu

TT-01-18-472-EN-N 

ISBN 978-92-9471-177-9 

doi:10.2819/189821

 
 
 
Frontex Training Unit 
Frontex Training Unit   

COURSE  
COURSE 
COURSE  
CATALOGUE
CATALOGUE
CATALOGUE
CATALOGUE

2018
2018

Plac Europejski 6

00-844 Warsaw, Poland
frontex@frontex.europa.eu

www.frontex.europa.eu

© Frontex, 2018 

Cover photo: © Ádám Frics, 2017

FPI 18.0077

Print version:

TT-01-18-472-EN-C

ISBN 978-92-9471-178-6

doi:10.2819/6113

PDF:

TT-01-18-472-EN-N

ISBN 978-92-9471-177-9

doi:10.2819/189821

3

Welcome to the 2018 Frontex 
Training Unit Course Catalogue

This Catalogue gives an overview of the courses 

offered by the Frontex Training Unit to border 

Frontex provides education and training aligned 
to the Bologna and Copenhagen principles and 

and coast guard organisations in 2018 and of the 

the European Qualiﬁcations Framework for Life-

training under preparation the development or 

long Learning. As an overarching framework of 

delivery of which is already scheduled for 2019 

or later.   

reference for all border guard education and train-
ing, Frontex has developed the European Sectoral 

Here you will ﬁnd essential information on 

Qualiﬁcations Framework for Border Guarding. 

course goals, intended learning outcomes, tar-

Through  offering  an  extensive  education 

get audience, admission criteria, delivery dates, 

mode of delivery and assessment methods.

programme, Frontex strives to fulﬁl its training 
mission of enhancing border and coast guard 

Frontex supports capacity building in Mem-

qualiﬁcations. 

ber States, Schengen Associated Countries and 

Please  note  that  no  direct  application  to 

Partner Countries, and develops harmonised, 

Frontex is possible. Participants’ enrollment is 

learner-centred  and  cost-effective  training 
products with innovative e-learning tools, based 

on an integrated border management approach. 

Frontex Training Unit e-learning courses are 

delivered via Frontex Learning management sys-

undertaken via nominations received from na-

tional authorities. 

While care has been taken to ensure the accu-
racy of this Catalogue, courses may be subject 

tem (LMS) (account in Virtual Aula is required).

to change. 

Up-to-date information may be obtained 
from the Frontex Training Unit at training.of-

ﬁce@frontex.europa.eu.

4

Contents

6 
9 
12 
13 
14 
15 
16 
18 
21 

23 
25 

26 
28 

29 
30 
31 
33 
35 
37 
40 
42 
44 

Advanced Level Document Officer (Profile Training)

Air Crew Preparation for Joint Operations 

Anti-trafficking in Human Beings (Frontex Trainers)

Basic Training for European Border and Coast Guard Teams

Canine Team Instructors (General Use)
Canine Team Instructors (Product Scent)

CIRAM Risk Analysts

Coast Guard Functions Officers

Course Design Using the Sectoral Qualifications for Border 

Guarding

Cross-border Crime Detection Officer (Profile Training)

Customs – Border Guard Enhanced Cooperation at EU External 

Land Border Crossing Points

Debriefing Experts (Profile Training)

Detection of Falsified Documents – Consular and Visa Staff Training 

for EU Delegations in Third Countries

Detection of Falsified Documents Road Show

Dog Handlers

Educational Technology (Introduction)

English for Border and Coast Guards – Level 1
Escort Leaders in Joint Return Operations by Air

European Joint Master’s in Strategic Border Management 

Forced-return Escort Officers in Return Operations by Air

Frontex Support Officer (Profile training)

Fundamental Rights Frontex Trainers 

5

Fundamental Rights for Return Officers

Fundamental Rights for First-line Officers

Fundamental Rights for Debriefing Officers

Fundamental Rights for Registration Officers

Integrated Border Management Strategy Advisers

Land Border Surveillance Officer (Profile Training)  

Fundamental Rights for Screening Officers
Identity Expertise Specialists  

45 
46 
47 
48 
49 
50 
52 
54 
56  Maritime Border Surveillance Officer (Profile Training)
58  Mid-level Management Course (MLC)
61 
62 
63 
64 
65 
66 
68 
70 
72 
74 
76 

Schengen Borders Code (e-learning) 
Schengen Evaluations

National Coordination Centre (NCC) Operators

Second-line Airport Officers (Profile Training) 

Schengen Evaluation Thematic Training

Protection of Children at the Borders

Screening Experts (Profile Training)

Readmission Officers

Return Specialists 

Sectoral Qualifications Framework for Border Guarding Specialists 
Training Delivery Methodology (Train the Trainers)

79 

List of Acronyms

6

Advanced Level Document Officer 
(Proﬁle Training)

What is this course for? 

To gain the necessary qualiﬁcations to participate in Frontex joint operations within 

the European Border and Coast Guard Teams, as an advanced level document officer 

(Proﬁle 8).

When will it be delivered?

29 Jan–9 Feb 2018 

Course I

28 May–8 Jun 2018 

Course II 

18–29 Jun 2018 

10–21 Sep 2018 

5–16 Nov 2018 

Course III 

Course IV 

Course V 

Who is this course addressed to?
Experienced advanced level officers or specialist 

level officers are the target groups of this course, 

as described in the "Framework for a harmonised 

programme for the training of document exam-
iners in three levels" (Council Doc. No. 9551/07 

and 16261/1/14, Annex II and III).

Where will it be delivered? 

This course is designed for experienced doc-

Partnership Academies Eindhoven (ID-centre) 
and Amsterdam, the Netherlands

ument  examiners  who  have  completed  the 
ﬁrst level document course at the national level 

with at least two years’ service in the ﬁrst line 

(ﬁrst level). Participants should possess suffi-

cient knowledge to establish whether a security 

document is genuine or not, basic knowledge on 
different types of printing and about the identity 

chain (identity registration/document issuance/

document control), with a particular focus on the 

issuing systems for security documents. Officers 

must be capable of using compact document 

examination equipment.

The second level course will maintain the 

emphasis on the foundational elements of doc-

ument and identity security and will add an extra 

focus on new technology and perspectives in the 

authentication of identities and documents, and 
in the identiﬁcation of identity fraud.

What are the entry requirements? 

Member States select participants after a call for 

nominations for the proﬁle described.

7

Why should you take this course? 

Upon successful completion of this training, you 
will be able to:

What will you learn on this course? 
On successful completion of this course, you will 
have learnt to:

•  work as advanced level document experts in 

•  gather, maintain and share accurate and rele-

Frontex joint operations;

vant information and data whilst respecting the 

•  make decisions on the authenticity of a travel 

necessary standards for sensitivity and conﬁden-

document;

•  act as a national trainer on false documents.

tiality, using a broad range of communication 
channels, systems and technology;

•  identify and recognise the potential of informa-

You will be familiar with all the elements of the 

tion as intelligence, and to select and dissemi-

advanced level as described in Council Doc. No. 

nate information accordingly;

9551/07 and will be able to manage and resolve 

emerging complex, unpredictable and sensitive 

•  plan, organise and deploy border control and 
critically assess performance and evaluate re-

situations. 

sults;

Why should your organisation 

nominate you for this course? 

•  describe a deﬁned range of national, EU and 

international laws, policies, rules and procedures 
relevant to document examination;

To enhance the detection of falsiﬁed documents 

•  effectively operate the relevant equipment and 

at the borders and have qualiﬁed trainers at the 

technology available for border control and eval-

national level. 

uate results;

•  respect the fundamental rights of all persons 
in the context of all border guarding activities.

How does this course  

prepare you for the job?

On successful completion of this course, you will 

have the following job competences:

•  have knowledge or understanding of law and 

ICAO regulations in relation to ID and travel 
documents;

•  be  able  to  accurately  use  second-line  docu-

ment examination equipment and databases, 

describe the printing techniques, materials and 

safeguards in security documents, use the infor-
mation coming from document examination as 

intelligence, compile detailed reports for referral 

to the appropriate person or authorities;

•  take responsibility for making decisions on the 

authenticity and validity of documents inferred 

from examinations and communicate to the 

appropriate person or authorities in a coherent 
and accurate manner both orally and in writing, 
with the appropriate technical language.

8

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How will you learn?
During the ﬁrst week of this course, a combi-

How will you be assessed? 

You will undergo two assessments:

nation of lectures, demonstrations and practi-

•  The ﬁrst will be in the form of a written test with 

cal exercises will be used to develop theoretical 

multiple choice questions and open questions 

knowledge and skills necessary to detect false 
documents. You will explore different substrates, 

(MCQ/OQ) designed to ensure that you have as-
similated the theoretical element of the course. 

printing techniques, personalisation processes, 

The MCQ/OQ assessment tests your working 

and usage of different forensic equipment. You 

knowledge of printing techniques and the gener-

will become conversant with laws and regu-
lations. During the lectures, you will have the 

al knowledge of the different substrates, printing 
techniques and security features. If you do not 

opportunity to examine sample documents and 

pass the MCQ/OQ test, you cannot move on to 

see different reference materials.

the practical assessment. 

The second week of the course is aimed at 

providing learners with skills in communica-
tion, writing reports, using equipment, access-

•  The second assessment is a skill-based practical 
test. Feedback will be provided by two certi-
ﬁed document specialists. This assessment has 

ing speciﬁc databases and investigating docu-

two parts. The ﬁrst is a practical investigation 

ments. A combination of theoretical and intense 

of documents in combination with the usage 

practical sessions will be used to develop these 

of forensic equipment. The second is an oral 

skills. You will learn how to identify and rec-

presentation of the outcomes. 

ognise document information (forged and/or 
falsiﬁed) as intelligence and to select, categorise 

and disseminate this information according-

ly. This week builds on the theoretical parts of 

the course while giving you the opportunity to 

practise with real case documents and enhance 

your proﬁciency in the investigation of security 

documents.

At the end of this course, you will examine 

a security document and report your ﬁndings. 

Immediate feedback will be provided by trainers 
and peers. You will be able to set up your support 

network.

 
 
 
 
 
9

Air Crew Preparation for 
Joint Operations 

What is this course for? 

To enhance the interoperability capacity of air crew members in Frontex joint oper-

ations and establish common training standards for operational cooperation during 

joint maritime/land operations.

When will it be delivered?  

Who is this course addressed to? 

Course 1

Air crew members foreseen to be deployed in 

23 Jul–19 Aug 2018 

Independent LP*

Frontex joint maritime/land operations. 

20–24 Aug 2018 

Contact LP

27 Aug–9 Sep 2018 

Experiential LP

What are the entry requirements? 

Course 2

3–30 Sep 2018 

1–5 Oct 2018 

8–21 Oct 2018 

Course 3

•  air crew members and Remotely Piloted Air-

Independent LP 

craft System (RPAS) operators qualiﬁed in the 

Contact LP 

required maritime/land operations tasks;

Experiential LP

•  good general command of the English language 

(minimum B1 or equivalent);

16 Oct–11 Nov 2018 

Independent LP

•  good command of aeronautical standard vocab-

12–16 Nov 2018 

Contact LP

ulary and phrases;

19 Nov–2 Dec 2018 

Experiential LP

•  experience of aeronautical law enforcement re-

lated duties and/or coast guard functions;

•  basic pre-deployment online course.

Where will it be delivered? 
At an airport generally used by Frontex joint 

operating air assets or at a short distance from 

it, with nearby ICC/LCC and/or EURTF (based 

on MS availability). As an added value, a Rescue 

Coordination Centre will be in the vicinity and 

mission simulators will be available.

*  LP – learning phase

10

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Why should you take this course? 
To prepare for your future deployment in Frontex 

What will you learn on this course? 

During this course, you will learn to:

joint maritime/land operations.

•  describe the common tasks of all air crew 

Why should your organisation 

nominate you for this course? 

members  in  accordance  with  operational 

guidelines and procedures of Frontex joint 
maritime/land operations;

This pre-deployment training will reﬂect all of 

•  evaluate operational situations and recognise 

the demands and requirements air crew mem-

the necessity to initiate life-saving proce-

bers could face during a Frontex joint operation, 
so that they fully understand their tasks, man-

date, role and responsibilities in order to be fully 

dures;

•  selectively apply techniques, tactics and pro-
cedures in border air surveillance activities in 

operational from day one of their deployment.

order to maximise prevention and detection 

How does this course 

prepare you for the job?

of cross-border crime;

•  demonstrate a proactive contribution to the 

implementation of the operational plan and 

This course is designed to provide participants with 

cooperation with all other persons or organ-

theoretical knowledge and practical skills regard-
ing the common operational activities carried out 

by air crew members deployed in Frontex joint 

maritime/land operations on board of deployed 
assets and/or in main operational coordination 

structures.

isations involved in the joint operation.

 
 
 
11

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How will you learn?

How will you be assessed? 

Before this course, you will be required to suc-
cessfully complete the basic pre-deployment 

Mock-tests provided during the ILP will review 

your performance and give you feedback. At the 

training for all members of the European Border 

end of this phase, you will have to take a ﬁnal 

and Coast Guard teams, enabling this course to 
commence with the speciﬁcs of Air Crew prepa-

test. You will be allowed to repeat the test an 

unlimited number of times. 

ration for Joint Operations.

During the CLP, individual and group tasks 

This course has 100 learning hours and is 

will be assessed by peers and trainers through 

divided into three phases: an online independ-

ent learning phase (ILP) of 40 hours, a contact 

continuous feedback.  This phase includes built-
in  self-assessment  and  reﬂection  activities. 

learning phase (CLP) of 40 hours and an online 

A practical group exercise with ordering and 

experiential learning phase (ELP) of 20 hours.

matching tasks must be passed in accordance 

The ILP offers the theoretical basis for Fron-

with the Quality Assurance Policy; feedback will 

tex joint maritime/land operations functions 
(legal documents, synopsis, videos, case studies 

give you the opportunity to discuss and correct 

some of the procedures for the operation. 

etc.). The CLP mainly focuses on the procedures 

The competence you acquired during the 

applied by Frontex in border and coast guard 

course will be assessed during the ELP, when 

activities.  During the ELP, you will be required 

you have to work on a case study, in the form 

to individually apply the competences acquired 

of a written assignment.

during the course in a case study exercise. 

Additional evaluation methods might apply 

(role play on hypothetical situations and open 

discussions on case studies, etc.).

On successful completion of this course, you 

will receive a certiﬁcate.

 
 
 
 
 
12

Anti-trafficking in Human Beings 
(Frontex Trainers)

What is this course for? 

The Frontex Training Unit, in cooperation with the Fundamental Rights Officer 
and EU Member States, has developed a certiﬁcation system for border-related 

anti-trafficking in human beings trainers with the ultimate goal of creating a pool 

of certiﬁed trainers to be deployed by the Agency in training assistance missions. 

Course SQF level: 5

How does this course 

prepare you for the job?

When will it be delivered? 

14 Jan–14 Feb 2019 

entry module

This course, anchored in EU and international 
legislation, sheds light on trafficking in human 

15 Feb 2019 

entry exam

beings risk indicators, focusing on the duties of 

11–15 Mar 2019 

6–10 May 2019 

M2

M3

border guards at every stage of border control, 

including their responsibility for to protect vic-

3–7 Jun 2019 

Certiﬁcation session

tims of trafficking.

Who is this course addressed to?
Experienced ﬁrst- or second-line operational 

What will you learn on this course?

Upon completion of this course, you will be able 

border guards.

to:

Why should you take this course? 

By taking this course you will develop or en-

•  identify the causes and consequences of traf-

ﬁcking in human beings and applicable legal 
provisions;  

hance the speciﬁc skills and competences need-

•  deliver anti-trafficking training for border guards 

ed to become a Frontex-certiﬁed anti-trafficking 

within and outside the EU, based on the Fron-

trainer for border guards.

tex-standardised course framework.

Why should your organisation 

nominate you for this course? 

How will you learn?

This  course  has  4  modules  for  a  total  of  210 

To enhance the capacity of your national bor-

learning hours, out of which 30 are dedicated 

der guard authority to deliver anti-trafficking in 

to pre-course reading. 

human beings training, tailored to border needs 
and based on EU-certiﬁed content.

How will you be assessed? 

You will be assessed on the basis of a multi-

ple-choice  knowledge  test  and  a  situational 

(scenario-based) interview. 

13

Basic Training for European Border 
and Coast Guard Teams

What is this course for? 

The aim of this course is to ensure that all EBCGT members receive the basic the-

oretical knowledge required prior to their deployment in Frontex joint operations or 

other operational activities coordinated by Frontex.

When will it be delivered?

We plan this course for Q1, Q2, Q3 and Q4 2018, 
depending on the planning of Frontex opera-
tions.

How does this course 

prepare you for the job?

This course aims at enabling you to uphold and 

enforce team members’ tasks and powers ac-

cording to Frontex’s regulations and codes of 

Where will it be delivered?

conduct and to take responsibility for acting 

This course will be carried out online, via the 

within Frontex’s value statements and expect-

Frontex LMS. 

Who is this course addressed to?

ed professional standards in line with Frontex’s 

codes of conduct and guidelines.

Officers  foreseen  to  be  deployed  as  EBCGT 

What will you learn on this course? 

members. 

What are the entry requirements? 
	Good command of the English language;
	member of or candidate for the EBCGT. 

Why should you take this course? 

This pre-deployment online course will give you 
the basic knowledge needed to participate in 

Frontex’s activities. 

During this course, you will learn about the Fron-

tex organisation, your role in joint operations, 

your tasks and powers as a member of the EBCGT, 
as well as reporting procedures, tools and all other 

information required for Frontex joint operational 

activities or further EBCGT proﬁle training. 

How will you learn?

This online course is made up of different mod-

ules facilitating ﬂexible, self-paced learning to 

enable individuals to follow the course in their 

Why should your organisation 

home countries according to their own availa-

nominate you for this course?  
To formalise your preparation to be deployed in 
a Frontex joint operation.

bility, but within a given time framework. 

How will you be assessed? 
Each module is accompanied by a test that you 

will have to successfully conclude to access a 

ﬁnal, comprehensive test covering all topics ad-
dressed in the course. 

14

Canine Team Instructors  
(General Use)

Course SQF level: 5

When will it be delivered? 

In 2020, dates not yet established.

Who is this course addressed to? 
Actual dog handlers and actual/future canine 

instructors in the ﬁeld of general use. Partici-
pation with a dog is mandatory for the entire 

course duration (10 weeks).

What will you learn on this course?

During this course you will learn to:

•  demonstrate how to train dogs to execute all 
basic and speciﬁc abilities corresponding to the 

standards for canine teams for general use;

•  train service dog handlers in the technical and 

tactical handling of a dog;

•  train service dog handlers on how to maintain 

the quality level of a trained dog.

How will you learn?

Why should you take this course? 

This course is 10 weeks long, with 612 learning 

To develop or enhance the speciﬁc skills and 

hours, out of which 260 are dedicated to pre-

competences of a Frontex-certiﬁed canine team 

course reading and experiential learning.  

instructor in the ﬁeld of general use.

Why should your organisation 

nominate you for this course? 

How will you be assessed? 

You will be assessed through a multiple-choice 

knowledge test, professional tests (all tests re-

To ensure the application of operational stand-

served for certiﬁcation as a dog handler) and 

ards for canine teams in view of deployment in 
Frontex Joint Operations.

master tests (tests reserved for certiﬁcation as 
an instructor).

How does this course 

prepare you for the job?

The training and certiﬁcation system for canine 

instructors was designed based on the expe-

rience of MS and Schengen Associated Coun-

tries to ensure the harmonisation of standards 

throughout the Schengen Area with respect to 

training canine teams, as a result of the adoption 

of the Common Core Curriculum for service dog 

handlers in 2010 and the Common Core Curricu-

lum for Frontex canine team instructors in 2012. 
Upon completion of this course you will be able 
to assess canine teams for general use based on 

Frontex standards.

15

Canine Team Instructors  
(Product Scent)

Course SQF level: 5

When will it be delivered? 

1–28 Feb 2018 

M1 (online)

12–20 Mar 2018 

16–21 Apr 2018 

7–12 May 2018 

4–9 Jun 2018 

20–25 Aug 2018 

M2

M3

M4

M5

M6

How does this course 

prepare you for the job?

This course will prepare you according to a train-
ing and certiﬁcation system for canine instruc-

tors designed based on the experience of MS 

and Schengen Associated Countries, following 

the adoption of the Common Core Curriculum 

for service dog handlers in 2010 and of the Com-
mon Core Curriculum for Frontex canine team 

29 Oct–10 Nov 2018 

Certiﬁcation Module

instructors  in  2012.  Upon  completion  of  this 

course, you will be able to assess canine teams 

for product scent based on Frontex standards.

Who is this course addressed to? 
Actual dog handlers and actual/future canine 

What will you learn on this course?

instructors in the ﬁeld of product scent. Partic-

During this course you will learn to:

ipation with a dog is mandatory for the entire 

duration of the course.

•  demonstrate how to train dogs to execute all 
basic and speciﬁc abilities corresponding to the 

standards for canine teams for product scent;

Why should you take this course? 

•  train service dog handlers on technical and tac-

To develop or enhance the speciﬁc skills and 

tical handling;

competences needed to become a Frontex-cer-

•  train service dog handlers on how to maintain 

tiﬁed canine team instructor in the ﬁeld of prod-

the quality level of service of a trained dog.

uct scent.

How will you learn?

Why should your organisation 

nominate you for this course? 

Each course has ﬁve modules focused on de-

veloping your practical skills and competences. 

To ensure the implementation of canine team 

The course has 471 learning hours, out of which 

operational standards in view of your deploy-
ment in Frontex joint operations and ensure har-

200 are dedicated to pre-course reading and 
experiential learning.

monisation of standards in EU Member States 

(MS) and Schengen Associated Countries (SAC) 

How will you be assessed? 

with respect to canine team training.

Each course has two assessment sessions. You 

will  be  assessed  through  a  multiple-choice 
knowledge test, professional tests (all tests re-

served for certiﬁcation as a dog handler) and 

master tests (tests reserved for certiﬁcation as 
an instructor).

 
16

CIRAM Risk Analysts

Course SQF level: 5

How does this course 

prepare you for the job?

When will it be delivered? 

This course will prepare you according to a train-

4 May–3 Jun 2018 

M1 (online)

ing and certiﬁcation system for European CIRAM 

10–14 Sep 2018 

8–12 Oct 2018 

12–16 Nov 2018 

M2

M3

M4

risk analysts that has been designed using the 
competence of EU MS specialists with the ul-

timate goal of guaranteeing the availability of 

10–14 Dec 2018 

Certiﬁcation session

relevant expertise in risk analysis offices.

Who is this course addressed to? 

able to act as a CIRAM risk analyst for a border 

Border officers working or planning to work as 

management authority.

Upon completion of this course, you will be 

risk analysts. 

Why should you take this course?

To develop or enhance the speciﬁc skills and 

competences needed by a Common Integrated 

Risk Analysis Model (CIRAM) risk analyst.

Why should your organisation 

nominate you for this course? 

To ensure the harmonisation of border man-

agement-related risk analysis in MS and SAC 

following the adoption of the CIRAM and the 

development of the Guidelines for Risk Analysis 

Unit.

17

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What will you learn on this course?

How will you learn?

During this course you will learn to:

This course is composed of four modules (weeks) 

•  take responsibility for the quality of analytical 
products delivered and for the information ex-

for a total of 213.5 learning hours, out of which 

90 are dedicated to pre-course reading/experi-

changed with other units/agencies;

ential learning.

•  ensure the reliability, integrity and validity of 

Two contact learning sessions will focus on 

information collected for risk analysis and the 

developing your practical skills and competences 

protection of fundamental rights when perform-

during two days of centralised sessions. 

ing risk analysis tasks (e.g. personal data);

•  promote cooperation and cooperate with other 

How will you be assessed? 

units in the implementation of CIRAM; 

You will be assessed through a knowledge test, a 

•  brief speciﬁc audiences on border management 

practical test (hands on) and a competence test 

risk analysis-related topics.

(a scenario-based interview).

 
 
 
 
 
18

Coast Guard Functions Officers

What is this course for?

The aim of this pre-deployment European Coast Guard Functions Officers training 

is to enhance the level of competence and develop common training standards for 

Member States border and coast guard services to strengthen operational cooperation 
during Frontex joint maritime operations.

When will it be delivered? 

Who is this course addressed to? 

Training 1 

Coast guard functions officers foreseen to be 

19 Mar–15 Apr 2018 

Independent LP*

deployed  in  the  main  operational  structures 

16–20 April 2018 

Contact LP

(ICC/LCC) of a hosting MS during Frontex joint 

Training 2

maritime operations. 

28 May–24 Jun 2018 

Independent LP

25–29 June 2018 

Contact LP

What are the entry requirements? 

Training 3

•  national or international certiﬁed law enforce-

30 Jul–26 Aug 2018 

Independent LP

ment training;

27–31 Aug 2018 

Contact LP

•  good general command of the English language 

Training 4

(minimum B1 or equivalent);

24 Sep–21 Oct 2018 

Independent LP

•  minimum three years' experience of maritime 

22–26 Oct 2018 

Contact LP

law enforcement-related duties and/or coast 

Where will it be delivered? 
Based on Member States (MS) availability, cours-

guard functions;

•  basic pre-deployment online course.

es will be held in the hosting MS International 
Coordination Centre (ICC) in Frontex joint mar-

Why should you take this course? 
This course will prepare you for deployment in 

itime operations.

Frontex joint maritime operations within the 

main operational structures (ICC/LCC) of the 
hosting MS. 

*  LP – learning phase

19

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Why should your organisation 

What will you learn on this course?

nominate you for this course? 
This pre-deployment training focuses on the 

During this course, you will learn to:

•  apply the terms of all agreements related to the 

tasks, mandate, role and responsibilities of coast 

coast guard functions and the relevant proce-

guard functions officers. It prepares them to 
meet all demands they may face during their 

dures to operational duties during Frontex joint 

maritime operations;

deployment in the main operational structures 

•  describe the EU and international laws, policies, 

(ICC/LCC) of Frontex joint maritime operations.

rules and procedures relevant to coast guard 

functions to be applied in the host MS main op-

How does this course prepare 

erational structures; 

you for the job?

•  recognise potential incidents that may endan-

Upon completion of this course, you will be able 

ger the security and safety of persons, property 

to:

and the environment while taking appropriate 

•  continuously assess situations while selective-

response actions;

ly applying response measures compliant with 

•  gather, maintain and share accurate and rele-

fundamental rights;

vant information/data respecting the necessary 

•  select appropriate methods, tactics and tech-
niques to conduct border and coast guard func-

standards for sensitivity and conﬁdentiality, us-
ing the communication channels, systems and 

tion-related activities in host MS main opera-

technology in use in Frontex joint maritime op-

tional structures;

erations;

•  produce comprehensive reports in accordance 

•  plan and supervise the deployment of resources 

with deﬁned guidelines.

and assets;

•  selectively apply operational tactics and tech-

niques to perform coast guard functions in the 

context of Frontex joint maritime operations.

 
 
20

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How will you learn?
Before this course, all participants will be re-
quired  to  successfully  complete  the  basic 

How will you be assessed? 

You will be assessed on the basis of feedback 
provided over both the ILP and CLP phases. 

pre-deployment training for all members of the 

The ILP will conclude with an assessment 

European Border and Coast Guard teams, ena-

generated automatically by the online learning 

bling this course to commence with the speciﬁcs 

environment in the form of a questionnaire. 

of European Coast Guard Functions Officers.

This course is divided into an independent 

During the CLP, your learning performance 
will  be  assessed  via  a  continuous  feed-back 

learning phase (ILP) and a contact learning phase 

mechanism provided by peers and trainers as a 

(CLP). 

comprehensive experience with built-in self-as-

During the ILP, you are expected to dedicate 

sessment, reﬂection activities and brieﬁngs at 

at least 40 hours to the study of material relat-

the end of every session. 

ed to coast guard functions (legal documents, 

During the CLP phase, you will also be as-

synopsis, videos, case studies, etc.) which will 

sessed on the basis of your individual contribu-

be made available via Frontex LMS. 

tion to practical activities, role plays and work 

Based on MS availability, an approximately 

simulations. 

40-hour long CLP will take place in the ICC/LCC 
premises. The CLP will allow you to learn in an 

On  successful  completion  of  this  course, 
a certiﬁcate will be provided via Frontex online 

authentic operational environment and become 

learning platforms. 

familiar with the available equipment and its use 

in complex practical exercises. 

Group work will be used to enhance cooper-

ation and team work skills. 

 
 
 
 
 
21

Course Design Using the Sectoral 
Qualiﬁcations for Border Guarding

What is this course for?
This course aims to assist MS experts in developing their competences in designing 
training programmes in the ﬁeld of border and coast guarding. The course ensures 

that future courses are designed in line with the Bologna/Copenhagen Principles, 

using the SQF for BG.

When will it be delivered? 

March 2018

Where will it be delivered?

The contact learning phase of this course will be 

Why should your organisation 

nominate you for this course?

This course helps the alignment of training pro-

grammes with the SQF for BG and the Bologna/
Copenhagen principles of course design to en-

delivered in PA locations. The on-line phases will 

hance their quality and enable your organisation 

be delivered via the Frontex LMS.

to accredit them. 

Who is this course addressed to? 

How does this course 

Course designers within national BCG training 

prepare you for the job? 

institutions, and other stakeholders in nation-

This course will prepare you to:

al border and coast guard (BCG) organisations 

whose  activity  is  related  to  training,  such  as 
national training coordinators, training meth-

•  design and review training programmes, ensur-
ing alignment with the SQF for BG and integra-

tion of fundamental rights; 

odology experts, etc. Third countries which are 

•  become familiar with a selection of national and 

also willing to implement the SQF for BG in their 

EU policies and frameworks arising from the 

national curriculum can have their course de-

Bologna and Copenhagen processes;

signers trained by way of this course. 

•  integrate fundamental rights principles in the 

What are the entry requirements?

•  demonstrate advanced communication skills in 

Demonstrated B2 English level (according to 

the context of course design to enable collabora-

CEFR).

tion in groups, provision/receipt of feedback and 

presentation and justiﬁcation of results.

course design process;

Why should you take this course?

To be prepared to review existing courses and 

design new ones in line with the SQF for BG. 

Graduates of this course are expected to play a 

key role in promoting the introduction of the SQF 

for BG in their national training programmes. 

22

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What will you learn on this course? 

How will you be assessed?

During this course, you will learn to:

You will be assessed by your tutors on the basis 

•  design new training courses and review existing 
ones in line with the SQF for BG to meet the 

of your individual contribution to group work, 

presentations and active participation in ac-

European  higher  and  vocational  educational 
principles and standards;

tivities.

Each component of the course assessment 

•  facilitate harmonisation of learning in the Euro-

must be passed independently, as they test dif-

pean border guarding sector through the imple-

ferent parts of the learning outcomes. The ex-

mentation of robust design principles;

periential learning phase of the course requires 

•  integrate fundamental rights principles in course 
structure, curriculum and the course design pro-

you submit a course designed/reviewed by you, 

with the support of the tutors.

cess;

•  facilitate  the  concept  of  recognition  of  prior 

learning in course design;

•  employ advanced communication skills in the 
context of course design to enable working to-

gether in groups, the provision/receipt of feed-

back and the presentation and justiﬁcation of 

results.

How will you learn?

This course has 100 learning hours and is di-

vided into three phases: an independent learning 

phase (20 hours online), a contact learning phase 

(40 hours,) and an experiential learning phase 
(40 hours, at own workplace).

This course is based on learning-by-doing, 

with learner-centered activities including group 

work, peer review and feedback.

 
 
 
23

Cross-border Crime Detection 
Officer (Proﬁle Training)

What is this course for? 

Frontex Management Board Decision 38_2016 established broad criteria for the 
CBCDO proﬁle. This allows Frontex to devise training for speciﬁc CBCDO proﬁles, 

tailored on the basis of  needs resulting from the operational perspective, i.e. from 

joint operations and other activities coordinated by Frontex in the ﬁeld.

When will it be delivered? 
The pilot training session will be delivered in 

Why should your organisation 

nominate you for this course?  

Q1/2019. 

Where will it be delivered? 

Based on their availability, courses will be held 

in hosting Member States (MS). 

To prepare you to contribute to the detection 

of  cross-border  crime  and  to  the  identiﬁca-

tion of persons suspected of being involved in 
cross-border criminal activities.

Who is this course addressed to?

How does this course 

prepare you for the job?

Border and coast guard officers foreseen to be 

This pre-deployment training focuses on the 

deployed in Frontex joint operations and oth-

mandate, tasks, role and responsibilities of the 

er anti-cross-border crime activities led by the 

Cross border crime detection officer (CBCDO) 

Agency.

function. 

What are the entry requirements? 

Upon completion of this course, you will be able 
to:

•  National or international certiﬁed law enforce-

•  continuously assess situations and determine 

ment training;

the need for further measures following speciﬁc 

•  good general command of the English language 

procedures deﬁned in the operational plan;

(minimum B1 or equivalent);

•  evaluate information and intelligence to deter-

•  a minimum of ﬁve years' experience of law en-

forcement-related duties. 

Why should you take this course? 

mine the impact of risk or threat and take action 
when appropriate;

•  	recognise and – if required – support the inter-
pretation of the evidence or information gath-

This course will prepare you for deployment in 

ered and share it accordingly;

Frontex Joint Operations to support the national 
authorities of the host MS in the detection of 

serious crime with a cross-border dimension, 

including terrorism.

•  	produce comprehensive records and reports in 
accordance with national and Frontex guidelines; 
•  	act under the lead of the authority of the host 
MS and in cooperation with all stakeholders in-

volved in border security;

•  prevent and detect cross-border crime and ap-

prehend suspects;

•  facilitate the appropriate course of action and 
communication on gathered information and 

evidence in compliance with the chain of custody 

and host MS requirements and procedures.

24

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What will you learn on this course?

During this course, you will learn about:

•  cross-border crime (CBC) and counter-terrorism 
(CT), with a focus on migrant smuggling and 

How will you learn?
This course is divided into an independent learn-

ing phase (ILP) and a contact learning phase 

(CLP). 

trafficking in human beings;

During  the  ILP,  participants  are  expected 

•  CBC and CT trends in your  area of deployment;
•  existing databases, channels of communication, 

to dedicate at least 40 hours to the study of 
material related to CBCDO (legal documents, 

ways of cross-checking data, investigation and 

synopsis, videos, case studies, etc.) that will be 

surveillance tools available at the EU level and 

made available via Frontex LMS.

within Frontex coordinated JOs;

•  customs tasks;

Based on MS availability, an approximately 
40-hour long CLP will take place in their prem-

•  ways of smuggling goods, especially in relation 

ises, allowing you to learn in an authentic oper-

to drugs, excise goods, ﬁrearms and ammunition, 

ational environment and become familiar with 

CBRN-related tools, precursors and counter-

the available equipment and its use. 

feited goods;

Group work will be used to enhance cooper-

•  machinery, engines, tractors and other equip-

ation and team work skills. 

ment for sealing cars and burglaries;

•  works of art/heritage goods smuggling;
•  environmental crime (dumps and waste traf-

How will you be assessed? 

You will be assessed on the basis of feedback 

ﬁcking and also wildlife/CITES trafficking) – in 

provided over both the ILP and CLP phases. 

cooperation with customs;

•  what luggage or car to search and what docu-

ments to check;

The ILP will conclude with an assessment 
generated automatically by the online learning 

environment in the form of a questionnaire. 

•  the most frequent proﬁles of the perpetrators;

During the CLP, your learning performance 

•  proﬁles resulting from the operationalisation of 

will  be  assessed  via  a  continuous  feed-back 

foreign terrorist ﬁghters (FTF) risk indicators;
•  how to secure ﬁrst evidence (without interfering 
with the criminal proceedings and SOPs used by 

mechanism provided by peers and trainers as a 
comprehensive experience with built-in self-as-

sessment, reﬂection activities and brieﬁngs at 

the hosting MS);

the end of every session. 

•  the links between certain cross-border crimes 

During the CLP phase, you will also be as-

and organised crime groups; 

•  securing evidence, collecting intelligence, ensur-
ing follow-up and communication with other 

sessed on the basis of your individual contribu-
tion to practical activities, role plays and work 
simulations. 

services using the appropriate tools; 

On successful completion of this course, a 

•  the objectives of other Frontex-led CBC activities 

if applied in your area of deployment.

certiﬁcate will be provided via Frontex’s online 
learning platforms. 

 
 
25

Customs – Border Guard Enhanced 
Cooperation at EU External Land 
Border Crossing Points

Course SQF level: 4

What will you learn on this course?

During this course you will learn to:

When will it be delivered? 

•  outline  the  legal  basis  for  enhanced  border 

11–15 Mar 2019 
23–27 Sep 2019 

Contact learning phase

guard-customs cooperation at the BCP level;

Contact learning phase

•  describe how border guard-customs coopera-

Who is this course addressed to? 
Heads of border crossing points (BCP) at the EU’s 

external land border. 

Why should you take this course? 

tion impacts BCP performance;

•  explain the mutual beneﬁts of cooperation in 

various ﬁelds at the BCP level;

•  propose solutions to be applied locally for en-
hanced border guard-customs cooperation;
•  prepare  border  guard-customs  cooperation 

To enhance customs-border guard cooperation 

agreements at the BCP level.

at BCPs.

Why should your organisation 

nominate you for this course? 

The course lasts four days and is composed of 

54 learning hours, out of which 30 are dedicated 

To ensure that EU standards regarding  customs 

to pre-course independent reading / experiential 

and border and coast guard cooperation are met.

learning. 

How will you learn?

How does this course 

prepare you for the job?

How will you be assessed?

You  will  assessed  through  a  multiple-choice 

Upon completion of this course, you will be 

knowledge test.

able to promote cooperation and cooperate with 

other authorities at the BCP level.

26

Debrieﬁng Experts (Proﬁle Training)

What is this course for? 

This course is aimed at developing and strengthening key competences of national 

experts to be deployed to Frontex joint operations as debrieﬁng experts.

Course SQF level: 5

Why should you take this course? 

When will it be delivered?  

preparation from debrieﬁng experts, you will 

17–26 Apr 2018 

 Proﬁle training course for 

learn how to carry out conﬁdential, voluntary 

Debrieﬁng Experts I/2018

and informal debrief interviews.

Beneﬁtting from both theoretical and practical 

11–21 Jun 2018 

 Proﬁle training course for 

Debrieﬁng Experts II/2018

Why should your organisation 

18–27 Sep 2018 

 Proﬁle training course for 

nominate you for this course? 

Debrieﬁng Experts III/2018

13–22 Nov 2018 

 Proﬁle training course for 

To ensure that the members of the team de-
ployed as debrieﬁng experts meet the require-

Debrieﬁng Experts IV/2018

ments set for their proﬁle (EBCGT proﬁle No 2, 

Who is this course addressed to?
National interview and/or debrieﬁng experts 
who are members of the European Border and 

Frontex MB decision 38/2016).

How does this course 

prepare you for the job?  

Coast Guard Team pool, as a prerequisite for 

You will learn how to prepare yourself for a de-

their deployment in Frontex joint operations as 
debrieﬁng experts.

brieﬁng interview,  how  to select the interview-

ee,  gain his/her trust and collect information 

for intelligence purposes by means of under-

standing and applying cognitive interviewing 
techniques and psychological insight. You will 

also be shown how to draft a debrieﬁng report 

after each interview.  

27

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What will you learn on this course?

How will you be assessed? 

Upon successful completion of this course, you 

This course assessment includes knowledge tests 

will be able to:

and an evaluation of your practical performance, 

•  carry out voluntary, anonymous, informal and 

aiming to assess and enhance your competences 

conﬁdential debrieﬁng interviews;

and understanding of best practices applied by 

•  proﬁle irregular migrants from target countries;
•  identify new modi operandi and migration trends 

Frontex debrieﬁng experts. 

At the end of the course you will carry out a 

used by irregular migrants and facilitators;

comprehensive simulated debrieﬁng interview, 

•  recognise possible suspects involved in people 

smuggling and other cross-border crime; 

followed by report writing and a written self-as-
sessment. Individual feedback from your trainers 

•  identify persons in need of international pro-

on your performance during the simulation will 

tection and refer them to national authorities

be part of the ﬁnal oral assessment. You will 

How will you learn? 

The Proﬁle Training Course for Debrieﬁng Ex-

be briefed on your strengths and weaknesses  

and you will receive valuable recommendations 
from trainer-practitioners and a psychologist on 

perts is designed to build your practical skills 

how to enhance your performance as a Frontex 

and competences required to perform quality 

debrieﬁng expert.

debrieﬁng interviews. A mix of theoretical ses-

sions, simulated interviews and discussion com-

plemented by feedback provided by the trainers 

will support you. 

You will be requested to complete an on-

line independent learning phase, followed by a 

contact learning phase. During the eight-day 

residential course, you will develop your practical 
skills and competences via different learning mo-

dalities. Most of the debrieﬁng course takes the 

form of simulated interviews of varying difficulty. 

Selected proﬁle courses are complemented by a 

day trip to a detention centre or hotspot. 

 
 
 
 
 
28

Detection of Falsiﬁed Documents – 
Consular and Visa Staff Training for 
EU Delegations in Third Countries

What is this workshop for? 

As a result of tailored risk analysis, this workshop aims at raising awareness of the 

nature and extent of travel document fraud to enter the European Union and of the 

latest trends in the design and abuse of secure identity documents, with the ultimate 

goal of preventing irregular migrants from obtaining Schengen visas by means of 
fraudulent documents. The training concerns not only falsiﬁed travel documents 

but also other supporting documents, such as driver’s licences, bank/credit cards 

and  invitation letters,  and is based on the recognition of all of the different security 

elements in documents. 

When will it be delivered?

What will you learn? 

17–19 Jul 2018

18–20 Sep 2018

16–18 Oct 2018

Who is this workshop addressed to? 
This training is addressed to visa section staff and 
consular staff of Member States’ and Schengen 

Associated Countries’ embassies and consulates 

in third countries.

How will it be delivered? 

This workshop is delivered in third countries in 

cooperation with EU Delegations, upon request.

The learning objectives of this workshop are:

•  to raise awareness of the latest trends in the 

design and abuse of secure identity documents;

•  to enhance knowledge about authenticity fea-

tures of security documents;

•  to acquire a common terminology for the exam-
ination and analysis of questioned documents.

On completion of this workshop, consular staff 
will be able to:

•  outline security features integrated in identi-
ty, residence and travel documents relevant for 
document examination in the context of consu-

The training is adapted to the speciﬁc needs 

lar staff activities;

of the target country and involves theoretical 

•  operate portable document examination equip-

and practical sessions.

ment;

The Consular Staff Training Handbook will be 
used for this training as a tailored basic guideline 

•  take responsibility for distinguishing and report-
ing on fraud involving identity, residence and 

on counterfeit documents, their fraudulent use 

travel documents in the context of consular staff 

and their detection. 

activities.

How will we know your 
performance level? 
Continuous feedback is provided by trainers to 

support the progression of learning. You will also 

have the opportunity to give feedback about the 

workshop, which will be considered for future 
upgrades of the training.

29

Detection of  
Falsiﬁed Documents  
Road Show

What is this road show for?

To enhance the interoperability of ﬁrst-line officers, emphasise their vital role in the 

detection of false documents and to establish common high training standards for 

document checks applicable to Frontex joint operations.

When will it be delivered?

How will it be delivered?

29–31 May 2018 

2–4 Oct 2018 

11–13 Dec 2018 

Where will it be delivered?
The road show can be delivered in any EU Mem-
ber State or Schengen Associated Country.

Road shows will be delivered at different airports 
and seaports by MS/SAC document specialists 

and trainers, with content that reﬂects the lat-

est phenomena and modi operandi related to 

false and forged documents. Learning will be 

achieved through a mix of theoretical sessions 
and practical activities, exercises and discussions 

with constant feedback by the trainers. 

Who is this road show addressed to?
Front-line border and coast guard officers who 

How will we know your 

need to be aware or kept abreast of the latest 

performance level? 

trends in the design and abuse of secure identity 
documents.

Trainers will assess you by means of feedback 
provided to you while performing tasks in re-

al-life scenarios.

What will you learn? 

After the workshop, you will also have to give 

During this road show you will learn about the 

feedback about lessons learned and training out-

latest trends in the design of security documents 
and their abuse. You will become familiar with 

comes. Participants’ feedback will be reviewed 
for new ideas to be considered for future up-

the role and responsibility of ﬁrst-line officers 

grades of the training. 

and the further develop and enhance your ability 

to perform this role.

30

Dog Handlers

What is this workshop for? 

This workshop aims to raise the operational response of canine teams within bor-

der and coast guard services when providing a response to standard operational 

situations, during explosives search and tracking scenarios, based on the principle 

of safety, integrity of property and efficiency, by using service dogs according to the 

specialisation of the canine team.

When will it be delivered?

How will it be delivered? 

11–15 Jun 2018

24–28 Sep 2018

This course will be delivered via two separate 

workshops composed of a mix of theoretical 

lessons,  presentations  and  practical,  scenar-

Who is this workshop addressed to? 
European Border and Coast Guard Team (EB-

io-based exercises:

CGT) members who carry out border control 

I.  Workshop on detection of explosives 

tasks at the external borders of the EU Member 

This workshop will focus on the safety and 

States and Schengen Associated Countries using 
the support of service dogs.

efficiency of officers while inspecting vehicles, 
buildings and other areas in search of explosives 

What will you learn? 

The learning objectives of this course are to:
•  gain speciﬁc knowledge related to the train-
ing, maintenance and operational use of service 

with service dogs. Dog trainer teams will gain 

experience in different scenarios and environ-

mental conditions to be capable of detecting 

explosive vapours and chemical signatures. 

dogs;

II.  Workshop on tracking 

•  provide  a  response  to  operational  situations 
based on the principles of safety, integrity of 

This workshop will focus on the safety and 

efficiency of the officers when tracking with ser-

property and efficiency by using service dogs ac-

vice dogs and on operational cooperation with 

cording to the specialisation of the canine team;
•  professionally control the actions of service dogs 

other EBCGT members and national agencies 
when deployed in Frontex joint operations. 

in different circumstances.

How will we know your 

performance level?

There will be an on-going assessment of your 
practical application of the skills gained in the 

course of the workshop, aimed at highlighting 

weaknesses or knowledge gaps in order to help 

you to further improve your performance.

31

Educational Technology 
(Introduction)

What is this course for?

To equip teaching staff with the necessary competences to get the best results from 

digital technologies for enhancing training and learning in their border and coast 

guard communities.

When will it be delivered? 

What are the entry requirements?

9 Apr–30 Jun 2018

24 Sep–15 Dec 2018

•  English CEFR level B2 or equivalent;

•  a minimum of one year’s experience in training/

teaching/coaching or equivalent; 

Where will it be delivered?

•  basic user digital competences.

The course is entirely online and is composed of 

100 learning hours. 

Why should you take this course?

In a world undergoing digital transformation, 

Who is this course addressed to? 
Border  and  coast  guard  teaching  staff  who 

this  unique  course  offers  the  opportunity  to 
develop the digital teaching and learning com-

would like to develop basic skills and compe-

petences necessary to process large amounts 

tences in the area of educational technology.  

of data and give access to learning resources 

Frontex grants access to this course to eligible 

to widely spread communities of practitioners.

organisations, following Frontex’s policies, to 
ensure it reaches the intended target group. It 

Why should your organisation 

is estimated that there will be up to 36 learners 

nominate you for this course? 

per course. 

To progress, scale up, ensure sustainability and 

adapt its organisational strategy to take advan-

tage of digital technologies by providing its hu-

man resources with digital teaching and learning 
competences.

32

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How does this course prepare 

How will you learn? 

you for the job?

The course is based on the concept of a com-

During the course, you will learn about:

munity of inquiry (COI) to enable participants to 

•  digital technologies and resources in teaching 

learn through creative tasks, exploration, reﬂec-

and learning;

tion and discussions with peers. 

•  relevant regulations, including copyright, acces-
sibility, inclusion and non-discriminatory com-

How will you be assessed? 

munication in digital learning; 

You will be assessed on the basis of your ac-

•  pedagogic interactions with digital technolo-
gies for individual and collective professional 

tive participation and on the outcomes of three 
assignments: a creative experimentation with 

development.  

digital learning environments; the development 

of digital learning resources; and a ﬁnal project 

What will you learn on this course? 

,which involves designing a course that inte-

grates digital teaching and learning. 

On successful completion of this course, you 
will be able to:

•  ensure that relevant regulations, including cop-

yright, accessibility, inclusion and non-discrim-
inatory communication, are respected in digital 

learning;

•  enable  student-centred  learning  processes 
through integration of digital technologies in 

the design of learning and assessment;

•  use digital technology to enable pedagogic in-

teractions with colleagues, learners and other 

interested parties for individual and collective 
professional development;

•  effectively identify, design and develop digital 

learning content following instructional design 

standards.

 
 
 
 
 
33

English for Border and Coast Guards 
– Level 1

What is this course for? 

This course is aimed at enabling officers responsible for performing ﬁrst-line checks 

or border surveillance to become familiar with speciﬁc English terminology and 

practise their English language skills in order to break language barriers that impede 

communication with their customers.  

Course SQF level: 4

Why should you take this course?

When will it be delivered?
This course is self-study and available online, 

at any time, with mobile technology allowing 
the ﬂexibility to study online and offline using 

any desktop, laptop or mobile device. When an 

To develop or improve your English language 

skills in order to carry out your professional tasks. 

Why should your organisation 

nominate you for this course? 
To ensure that border and coast guards who 

internet connection is available, learners’ pro-

perform ﬁrst-line checks or border surveillance 

gress and tracking data are sent back to a central 
hosting platform.  

are able to communicate effectively in English 

with persons crossing national or EU borders.

Who is this course addressed to? 

How does this course prepare 

Border and coast guards who perform ﬁrst-line 

you for the job?

checks  or  border  surveillance  and  who  need 
or wish to improve their professional English 

Upon completion of this course, you will be able 
to conduct interviews with foreigners, suspects 

language skills. The minimum required level of 

or irregular migrants during routine ﬁrst-line 

general English for these learners is A2–B1. 

border checks. You will also be able to better 

communicate with and provide advice to people 

you will meet in the course of border control 

activities, including foreign colleagues. 

34

What will you learn on this course?

How will you be assessed?

You will develop the English reading, listening, 

The assessment of your performance will be 

speaking and writing skills that you need in the 
course of ﬁrst-line checks and border surveil-

lance. You will gain knowledge of the relevant 

English terminology.

How will you learn?

two-fold. Comprehension tests after each text, 

audio or video sequence within the units or sub-

units will show you what to repeat and prac-
tise to improve your English reading, listening, 

speaking and writing skills in job-related situa-

tions. Vocabulary exercises at the end of each 

This is an online course divided into four mod-

unit complement the comprehension tests.

ules:

•  Module 1: General English for border guards

•  Module 2: English for airports

•  Module 3: English at land borders

•  Module 4: English at sea ports

Modules 2–4 only become available once Module 

1 has been completed. It will be for you to de-

termine which modules to take. Each module is 
broken down into units.

Each unit contains:

•  An introduction to common words through au-

dio and visual design. You will be able to see the 

word and hear how it should be pronounced.
•  Vocabulary tests. These give you the opportunity 
to practise the new words and phrases that you 
have just learned.

•  Scenarios in which you play the role of an expe-

rienced border guard, helping colleagues to un-

derstand some of the English they come across. 

Throughout these scenarios you will complete 

audio, video and reading exercises. Following 

these exercises you will revisit the words and 

phrases, repeat and practise them.

35

Escort Leaders in Joint Return 
Operations by Air

What is this course for? 

To prepare escort officers to act as escort leaders in national or joint return opera-

tions (commercial and charter ﬂights) and readmission operations carried out by air. 

When it will be delivered?

Who is this course addressed to?

10–14 Sep 2018

29 Oct–2 Nov 2018

Forced-return escort officers who want to be-

come escort leaders (return ﬂights only) with:

•  previous experience of return-ﬂight operations 

as forced-return escort officers;

•  a leadership/decision-making role during (joint) 

return ﬂights;

•  good command of the English language (CEFR 

level – B2);

•  a proﬁle in OPERA in the pool of forced-return 

escorts.

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36

What will you learn? 

How will it be delivered? 

During this course you will become familiar with 
EU laws, rules, regulations and procedures gov-

This course will be delivered via a ﬁrst self-learn-
ing phase requiring you to study the rules and 

erning return and readmission air operations. 

regulations pertaining to returns and readmis-

You will also enhance your communication skills, 

sions.

learn how to efficiently conduct brieﬁng and 

The contact phase of the course is ﬁve work-

debrieﬁng sessions, evaluate team members and 
the procedural efficiency of an operation. 

ing days, offering an intensive programme in-
cluding role plays, practical exercises and work-

Upon completion of this course, you will be 

ing group sessions to promote the exchange 

able to:

•  conduct brieﬁng and debrieﬁng with different 
stakeholders to ensure the efficient sharing of 

relevant information;

of experience and expertise. The course is held 

in English in order to improve invited experts’ 

language skills, their common understanding 
and the usage of speciﬁc terminology to facili-

•  apply effective communication skills to describe 

tate interoperability during joint return ﬂights. 

forced return and readmission incidents in a 

You will attend a practical session with a ﬂight 

coherent and accurate manner, both verbally 
and in writing, in accordance with operational 

simulator focusing on the safety procedures on 

board aircraft.

requirements;

•  ensure that all legal, regulatory and procedural 

How will we know your 

requirements in a forced-return operation and 

performance level? 

readmission are met;

At the end of the self-learning phase you have 

•  analyse all information relevant to a forced-re-

to pass the entry test before you can start the 

turn operation and readmission and disseminate 

contact phase. In the case of failure, the test can 

speciﬁc parts according to each stakeholder’s 

be repeated. During the contact phase, you will 

needs;

be continuously assessed by trainers. You also 

•  critically evaluate the individual competences of 

have to conduct a brieﬁng, during which trainers 

will assess you according to a marking scheme.

team members and allocate tasks to best meet 
the needs of the returnees and the requirements 

of the given forced-return operation and read-

mission;

•  apply English written and oral communication 

skills with speciﬁc relevant vocabulary;

•  ensure the right of non-refoulement according to 
EU law and regulations and instigate the appro-

priate procedures in a forced-return operation 

and readmission;

•  continuously evaluate the performance of es-
cort officers and how they carry out operational 

procedures and take the necessary actions to 

achieve operational goals.

37

European Joint Master’s  
in Strategic Border Management 

What is this master’s for? 

To provide a common education programme for mid- to high-level officers of agencies 
and organisations responsible for border security in the European Union.

The programme reﬂects and supports Frontex’s strategic approach to border guard 

education and training to promote a common EU approach to integrated border 

management that meets the organisational needs of border guards whilst facilitating 

interoperability, harmonisation and mobility in border management and cooperation 
across the EU.

 SQF level: 7

When will it be delivered? 

Why should you take this master’s? 

You will be exposed to management practices 

in border security across Europe, as each class 

The second EJMSBM course is taking place in 

will contain learners from every MS/SAC and the 

2017–2019.

Who is this master’s 

programme addressed to? 

30–40  students  drawn  from  mid-level  and 

programme content is designed and delivered 

by academics and experienced operational of-

ﬁcers from across the EU. They are committed to 

transferring their knowledge, skills and compe-
tences to the students in an interactive manner.

high-level management, working in the border 

You will be offered an opportunity to learn 

guard ﬁeld. At least one place is offered to each 
MS/SAC national agency with border guard re-

in a context that reﬂects operational reality, to 

advance  best  practice  in  border  guarding  by 

sponsibilities, and possibly to other Frontex part-

studying together and to reinforce the European 

ner organisations in the area of Justice and Home 
Affairs, as well as to Frontex staff, to ensure the 

dimension of the border guard job whilst con-

tributing to the creation of a European border 

course reaches the intended target group.  

guard culture at higher levels. The programme 

offers its students outstanding opportunities 

— the chance to make use of the resources of 

top institutions while simultaneously meeting 
students from all over Europe, and to earn a truly 

European degree.

38

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Why should your organisation 

nominate you for this master’s? 

How does this master’s 

prepare you for the job?

The Joint Master’s draws from the best exper-
tise  across  the  EU.  Organisations  and  agen-

On successful completion of this course you will 

be able to:

cies responsible for border security and border 
guarding in each MS/SAC will beneﬁt through 

•  critically evaluate organisational development 
potential in the context of management princi-

enhanced capacity for operational cooperation 

ples as applied to border management; 

and interoperability at EU borders.

•  communicate effectively in multi-professional 

Graduates will bring academic credibility to the 

and multicultural contexts;

expertise that exists in border guard organi-

sations, foster and enhance collaboration and 

•  work effectively, independently and in coop-
eration with members who hold responsibility 

cooperation across the EU and address challeng-

for the management of border security from 

es faced by border guard organisations with a 

other states;

European solution.

•  apply professional and research skills, drawing 
from an extensive critical analysis of related in-

What will you learn on this master’s?

formation/data to make evidence-based rec-

The programme focuses on Strategic Leader-

ommendations to enhance border security in 

ship and Organisational Development in Border 

the European context;

Guarding, with modules addressing fundamental 

•  integrate and promote respect for fundamental 

rights and ethics, management, planning and 
evaluation in border guarding, EU border policies 

rights, professional and ethical standards across 
border guarding activities;

and strategies, as well as innovation and tech-

nology and researching management practices 

•  employ  appropriate  tools  and  techniques  to 
manage  all  resources,  maximising  utilisation 

in border security, the global context, strategic 

whilst balancing organisational goals with na-

risks and threats to EU border security, and co-

operation in strategic border management.

tional, European and international stakeholders’ 
expectations;

•  ensure an intelligence-driven, strategic approach 

to European border control management;

•  promote European cooperation, harmonisation 

and interoperability in border guarding activities;
•  continuously engage in learning opportunities 

and promote professional development across 
your organisation.

 
 
39

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How will you learn?

How will you be assessed?

The European Joint Master’s in Strategic Border 
Management constitutes 90 European Credit 

A variety of assessment strategies will be ap-

plied to ensure that students achieve the spec-

Transfer and Accumulation System (ECTS) cred-

iﬁed learning outcomes, enhance their critical 

its. It is delivered over three stages, each repre-
senting one semester of full-time study (30 ECTS 

thinking, evaluation and synthesis capacity, and 
apply knowledge and skills in their border guard 

credits). Stages 1 and 2 contain the taught com-

management duties. 

ponent of the programme and stage 3 is com-

Assessment instruments include written ex-

prised solely of a dissertation. The programme 

aminations, problem solving using case studies, 

offers an experiential learning element in an op-

report writing, strategy development, risk anal-

erational context and takes place after intensive 

ysis, written self-evaluations, peer evaluation 

contact sessions.

and group work.

Through classes delivered by European ex-

perts and the sharing of peer experience, you will 
be exposed to management practices in border 

security across Europe. 

The programme will encompass particular 

approaches to adult learning such as a combi-

nation of hybrid problem-based learning (PBL), 

work-based learning (WBL), case studies, ﬁeld 
work, workshops and enquiry-based learning 

(EBL) which will be used to complement the 

more traditional lectures and tutorials.

 
 
40

Forced-return Escort Officers 
in Return Operations by Air

What is this workshop for?

To prepare participants to act as escort officers in national or joint return operations 
and readmissions carried out by air (commercial and charter ﬂights). 

When will it be delivered? 

What will you learn? 

Pilot Training 

24–28 Sep 2018

12–16 Nov 2018

•  A speciﬁc range of national, EU and international 

legislation, policies and procedures relevant to 

forced-return operations or readmission, by air 

or sea;

Who is this workshop addressed to?
Officers tasked under their national system with 

participating in forced return operation or read-

mission teams (by air), with a good command of 
the English language (CEFR level – B2), self-de-

•  Frontex processes for joint return or collecting 

return operations;

•  body search and escort procedures in forced-re-
turn operations ensuring protection of dignity 
and safety of the returnees whilst upholding 

fence/officer safety skills and members of the 

the principles of legality, necessity and propor-

forced-return escorts OPERA pool.

tionality;

•  how to conduct forced-return operations and/

or readmission by air and/or by sea; 

•  how to communicate effectively in English in the 

course of a return operation;

•  organisational values, professional standards and 

code of conduct guidelines for the preparation, 

deployment and conclusion of a forced-return 

operation or readmission.

41

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Upon completion of the workshop, 

How will it be delivered? 

you will be able to:

•  apply a speciﬁc range of national, EU and in-
ternational legislation, policies and procedures 

relevant to forced-return operations or read-
mission, by air and sea;

The workshop will consist of an e-learning phase 

and a contact learning phase. The contact phase 

includes role plays, practical exercises and group 

sessions. The course is held in English. 

•  explain the Frontex processes for Frontex joint 

How will we know your 

return or collecting return operations and the 

performance level? 

legal basis upon which they are undertaken;

All participants will be assessed for the e-learn-

•  apply search and escort techniques and proce-

ing and contact phases separately. In case of 

dures in forced-return operations and readmis-

failure, the test can be repeated. 

sion ensuring protection of dignity and safety 

and the needs of vulnerable persons;

•  conduct forced-return operations and/or re-
admission by air and/or by sea as a member of 

an escort team in accordance with legal and 

professional standards;

•  communicate effectively with all persons in-

volved in a forced-return operation or read-

mission, recognising the necessity to explain 
procedures to returnees and respecting cultural 

diversity;

•  communicate in English to level B2, utilising a 

range of speciﬁc air/sea and return-related vo-

cabulary;

•  apply legal, necessary and proportionate coer-

cive measures to ensure the safety of all per-

sons involved in a forced-return operation or 

readmission;

•  act  within  organisational  value  statements, 
professional  standards  and  code  of  conduct 
guidelines during the preparation, deployment 
and conclusion of a forced-return operation or 
readmission.

 
 
42

Frontex Support Officer  
(Proﬁle training)

What is this course for?

To train future Frontex Support Officers (FSO) considering all of the demands and 

requirements they can face during their deployment. The course will enable them 

to fully understand their tasks, mandate, role and responsibilities in Frontex joint 

operations, where they will have to ensure the application of standards and the 

achievement of operational objectives.

When will it be delivered?

What will you learn? 

19–23 Mar 2018 

4–8 Jun 2018 

EBCGT FSO Pilot course I/2018

The aim of this course is to prepare the future 

EBCGT FSO to be fully operational from day one 
of  deployment.  This  course  offers  simulated 

EBCGT FSO course II/2018 (tbc)

real-life scenarios with tasks to carry out and 

(not scheduled yet) 

problems to solve. 

EBCGT FSO Course III/2018 

This course enables you to:

•  compile and review shift reports and send them 

Who is this course addressed to?

via the chain of command;

Officials from any competent MS/SAC national 

•  apply serious incident reporting procedures;

authority, nominated for the FSO proﬁle and 

•  organise meetings with local authorities (com-

foreseen for deployment, but without any ex-
perience of working as an FSO in the context of 

munication skills, meeting minutes, etc.);

•  deal with requests and problems that may arise 

European Border and Coast Guard Teams.

with regard to team members (i.e. car accidents, 

maintenance of service cars, etc.);

•  maintain an overview of deployed team mem-

bers updated, including their availability;

•  effectively take part in video conferences with 

Frontex or the International Coordination Centre;

•  check and keep an inventory of the FSO office;

•  socialise with members of the teams and act as  

the ﬁrst point of contact for them in all situations 

and for any issues that arise;

•  replace the Frontex Operational Coordinator 
(FOC) during an operational brieﬁng for newly 

deployed team members and hold brieﬁngs;
•  maintain  equipment/check  the  amount  of 
equipment resources (armbands, hygienic sets, 
etc.);

•  deal with any other tasks given by the FOC.

 
 
 
 
 
43

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How will it be delivered? 

The course is composed of an online independ-
ent learning phase and a contact learning phase. 
The online independent learning phase takes 

How will we know your 

performance level? 

The course will have a summative assessment 

at the end of the online independent learning 

approx. eight working hours and the contact 

phase. Trainers will provide constant feedback 

learning phase takes approx. four to ﬁve work-

about  your  performance  during  the  contact 

ing days. The contact learning phase focuses 
on practical issues to facilitate the application 

of the theoretical knowledge learnt during the 

independent learning phase.

learning phase.

 
 
44

Fundamental Rights  
Frontex Trainers 

What is this course for? 

The Frontex Training Unit, in cooperation with the Fundamental Rights Officer and 

Member States, has developed a certiﬁcation system for border-related fundamental 

rights trainers aiming at creating a pool of certiﬁed trainers to be deployed by the 

Agency in training assistance missions.

Course SQF level: 5

When will it be delivered? 
4 Feb–7 Mar 2019 
8 Mar 2019 
1–4 Apr 2019 

M2

entry module
entry exam

How does this course 

prepare you for the job?

Upon  completion  of  this  course,  you  will  be 

able to:

•  outline the important role and responsibility of 
border guards to protect fundamental rights and 

13–17 May 2019 

M3

prevent fundamental rights violations;

10–14 Jun 2019 

Certiﬁcation session

•  explain the characteristics of fundamental rights 
in general and speciﬁcally pertaining to the du-

Who is this course addressed to? 

ties of border guards in every stage and process 

Experienced ﬁrst-line border guards, debriefers, 

of border control, anchored in EU and interna-

screeners, return officers and registration of-

tional legislation;

ﬁcers who wish to become Frontex fundamental 
rights trainers.

•  describe how fundamental rights violations in 
the performance of border guard duties may 

be prevented;

Why should you take this course? 

•  analyse operational cases when fundamental 

To develop or enhance the speciﬁc skills and 

rights  may  be/are  violated  in  border-related 

competences to be applied in order to become 

situations.

a Frontex-certiﬁed fundamental rights trainer 
for border guards.

Why should your organisation 

nominate you for this course? 

How will you learn?

The total duration of this course is 22 learning 

hours, out of which 10 are dedicated to pre-

course reading. A subsequent two-day contact 

To enhance the capacity of your national border 
guard authority to deliver fundamental rights 

phase will focus on developing practical skills 
and competences. 

training, tailored to border needs and based on 

EU-certiﬁed content.

How will you be assessed? 

You will be assessed on the basis of a multi-

ple-choice  knowledge  test  and  a  situational 
(scenario-based) interview. 

45

Fundamental Rights  
for Debrieﬁng Officers

What is this course for? 

To enable debrieﬁng officers to apply fundamental rights provisions while performing 

their debrieﬁng tasks.

Course SQF level: 4

What will you learn on this course?

During this course, you will learn to:

When will it be delivered? 
This course can be offered on ad-hoc basis, in 
English, upon MS, SAC or WAC request, starting 

•  analyse operational cases when fundamental 
rights may be/are violated while performing 
debrieﬁng tasks;

from June 2018

•  identify the causes, consequences and applicable 

legal provisions for situations where fundamen-

Who is this course addressed to?

tal rights may be/are violated when performing 

Border guards responsible for debrieﬁng inter-

debrieﬁng tasks.

views.

How will you learn?

Why should you take this course? 

The total duration of this course is 22 learning 

To develop or enhance fundamental rights spe-

ciﬁc skills and competences to be applied in your 

hours, out of which 10 are dedicated to pre-
course reading. A subsequent two-day contact 

daily work as a debrieﬁng officer.

phase focuses on developing practical skills and 

Why should your organisation 

nominate you for this course? 

competences. 

How will you be assessed? 

To ensure that fundamental rights are protected 
and EU and international legal obligations are 

You  will  be  assessed  through  a  ﬁnal  multi-
ple-choice knowledge test.

met when performing debrieﬁng tasks.

46

Fundamental Rights  
for First-line Officers

What is this course for? 

To enable ﬁrst-line officers to apply fundamental rights provisions while performing 

ﬁrst-line border control tasks. 

Course SQF level: 4

What will you learn on this course?

During this course, you will learn to:

When will it be delivered? 
This course can be offered on ad-hoc basis, in 

•  analyse operational cases when fundamental 

rights may be/are violated while performing 

English, upon MS, SAC or WAC request, starting 

ﬁrst-line tasks;

from June 2018.

•  identify the causes, consequences and applicable 
legal provisions for situations where fundamen-

Who is this course addressed to?

tal rights may be/are violated when performing 

First-line border officers.

ﬁrst-line tasks.

Why should you take this course? 

How will you learn?

To develop or enhance the speciﬁc skills and 

The total duration of this course is 22 learning 

competences to be applied in your daily work 

hours, out of which 10 are dedicated to pre-

as a ﬁrst-line officer. 

course reading. A subsequent two-day contact 
phase will focus on developing practical skills 

Why should your organisation 

and competences. 

nominate you for this course? 
To ensure the protection of fundamental rights 

How will you be assessed? 

and that EU and international obligations are 

You  will  be  assessed  through  a  ﬁnal  multi-

met when performing ﬁrst-line tasks.

ple-choice knowledge test. 

47

Fundamental Rights  
for Registration Officers

What is this course for?

To enable registration officers to apply fundamental rights provisions while performing 
the registration of irregular migrants.

Course SQF level: 4

What will you learn on this course?

During this course, you will learn to:

When will it be delivered? 
This course can be offered on ad-hoc basis, in 

•  analyse operational cases when fundamental 

rights may be/are violated while performing 

English, upon MS, SAC or WAC request, starting 

registration tasks;

from June 2018.

•  identify the causes, consequences and applicable 
legal provisions for situations where fundamen-

Who is this course addressed to?

tal rights may be/are violated when performing 

Border guards responsible for the registration of 
irregular migrants.

registration tasks.

How will you learn?

Why should you take this course? 

The total duration of this course is 22 learning 

To develop or enhance the speciﬁc skills and 

hours, out of which 10 are dedicated to pre-

competences to be applied in your daily work 
as a registration officer.

course reading. A subsequent two-day contact 
phase will focus on developing practical skills 

Why should your organisation 
nominate you for this course? 

and competences. 

How will you be assessed? 

To ensure the protection of fundamental rights 

You  will  be  assessed  through  a  ﬁnal  multi-

and that EU and international obligations and 
standards are met when performing registra-

ple-choice knowledge test. 

tion tasks.

48

Fundamental Rights  
for Return Officers

What is this course for? 

To enable border guards deployed in return operations or return interventions to 
apply fundamental rights provisions in the performance of their tasks. 

Course SQF level: 4

What will you learn on this course?

During the course, you will learn to:

When will it be delivered? 
This course can be offered on ad-hoc basis, in 

•  analyse operational cases when fundamental 

rights may be/are violated while performing 

English, upon MS, SAC or WAC request, starting 

return tasks;

from June 2018

•  identify the causes, consequences and applicable 
legal provisions for situations where fundamen-

Who is this course addressed to?

tal rights may be/are violated when performing 

Border guards to be deployed in return opera-

return tasks.

tions or return interventions.

How will you learn?

Why should you take this course? 

The total duration of this course is 22 learning 

To develop or enhance the speciﬁc skills and 

hours, out of which 10 are dedicated to pre-

competences to be applied in your daily work 
as a return officer.

course reading. A subsequent two-day contact 
phase will focus on developing practical skills 

Why should your organisation 
nominate you for this course? 

and competences. 

How will you be assessed? 

To ensure the protection of fundamental rights 

You  will  be  assessed  through  a  ﬁnal  multi-

and that EU and international standard are met 

ple-choice knowledge test. 

when performing return tasks.

49

Fundamental Rights  
for Screening Officers

What is this course for?  

To enable screening officers to apply fundamental rights provisions while performing 
screening tasks. 

Course SQF level: 4

What will you learn on this course?

During this course you will learn to:

When will it be delivered? 

•  analyse operational cases when fundamental 

Upon request, by mobile training teams. 

rights may be/are violated while performing 

Who is this course addressed to?
Border guards responsible for screening irregular 

•  identify  the  causes,  consequences  and  ap-
plicable legal provisions for situations where 

screening tasks;

migrants.

Why should you take this course? 

fundamental rights may be/are violated when 

performing screening tasks.

To develop or enhance the speciﬁc skills and 

How will you learn?

competences to be applied in your daily work 

The total duration of this course is 22 learning 

as a screening officer.

Why should your organisation 

nominate you for this course? 

To ensure the protection of fundamental rights 
and that EU and international standard are met 

hours, out of which 10 are dedicated to pre-

course reading. A subsequent two-day contact 
phase will focus on developing practical skills 

and competences. 

How will you be assessed? 

when performing return tasks.

You will be assessed through a ﬁnal multi-

ple-choice knowledge test. 

50

Identity Expertise Specialists  

What is this course for? 

The course content is based on the “Framework for a harmonised programme for 

the training of document examiners in three levels” (Council Doc. No. 9551/07 and 

16261/1/14). It is entirely based on the latest developments in the authentication pro-
cesses related to the identity chain. Level one provides basic technological knowledge, 

level two provides extended knowledge and the sharing of practical skills developed 

on the job, while the specialist level three focuses on tactical and strategic decisions. 

When will it be delivered?

What are the entry requirements? 

10 Sep–5 Oct 2018 

 e-learning  

This course is designed for document experts 

and equalizer module

with at least ﬁve years’ experience in the oper-

19–31 Nov 2018 

Contact weeks

Where will it be delivered? 
Partnership Academy Eindhoven (ID-centre), 

the Netherlands.

ational and/or tactical area of document and/or 
identity investigation and ﬂuent English (written 

and oral, self-assessment at least CEFR B2 level).

Nominated experts must have a certiﬁcate 

from the Frontex Training Units on advanced 
skills for the detection of falsiﬁed documents 

Who is this course addressed to?

(or equivalent EU training – a certiﬁcate must 

Member States' and Schengen Associated Coun-

be  submitted  for  assessment  by  the  project 

tries'  document  experts  who  have  extensive 

manager). 

experience in the ﬁeld of detection of falsiﬁed 
documents.

Why should you take this course? 

Upon the successful completion of this course, 

you will be able to:

•  conﬁrm document status, by giving a second 
opinion, or establish the status on the basis of 

further  details  that  enhance  the  document’s 
covert security features; 

•  produce  conclusive  evidence  related  to  false 

documents;

•  give technical support and advice on the devel-

opment of new security documents; 

•  provide advice in document-related criminal 

investigations. 

The course also reinforces international net-

working among document experts at specialist 
level.

51

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Why should your organisation 

How will you learn?

nominate you for this course? 
To enhance the capacity of experts in the de-

During selection for this course, you will under-

go a pre-examination to ensure you meet the 

tection of falsiﬁed documents at the borders 

required competence levels. To address possi-

and support national decision-making related 

ble minor deﬁciencies and to refresh existing 

to the identity chain. 

competence areas, an online module adapted to 

individual needs is provided as an independent 

How does this course prepare 

learning phase.

you for the job?

Concepts  introduced  in  the  independent 

During this course, you will acquire the skills, 

learning phase will be consolidated and practised 

knowledge  and  competences  deﬁned  in  the 

during a contact learning phase, when trainers 

“Framework for a harmonised programme for 
the training of document examiners in three 

levels” (Council Doc. No. 9551/07 and 16261/1/14).

and experts illustrate new trends in document 

and identity authentication.  

How will you be assessed? 

What will you learn on this course? 

The independent learning phase will be evaluat-

Topics included in the “Framework for a har-
monised programme for the training of docu-

ed by means of a combination of questions re-

lated to the module’s content and written open 

ment examiners in three levels” (Council Doc. 

questions at the end. The general assessment of 

No. 9551/07 and 16261/1/14), complemented by 

this course will consist of a written assignment 

sessions on the latest developments in this ﬁeld.

with a topic related to the national context given 

to the participants during the course contact 
weeks. 

 
 
52

Integrated Border Management 
Strategy Advisers

What is this course for? 

To support the uniﬁed implementation of the European IBM concept based on the 

European Border and Coast Guard Regulation and relevant EU standards at the 

national level. This course helps Member States/SACs with the preparation and 

implementation of a national IBM strategy and action plan in line with EU standards. 

Course SQF level: 7

When will it be delivered?

19–21 Jun 2018 Contact learning phase 

11–14 Sep 2018 Contact learning phase

Who is this course addressed to? 

Why should your organisation 

nominate you for this course? 

To ensure the availability and competence of 

experts to support the drafting of national IBM 
strategies and action plans in line with the EBCG 

Regulation.

High-level (senior) officials from MS/SAC and 
EU institutions/bodies/agencies.

How does this course 

prepare you for the job?

Why should you take this course?

will be able to develop, implement and review a 

To receive theoretical and practical guidance 

national integrated border management strat-

On successful completion of this course, you 

to develop or enhance speciﬁc skills and com-

petences needed for the drafting of a national 

IBM strategy and action plan in line with EU 

standards.

egy and action plan in line with the European 
IBM concept. 

What will you learn on this course?
During this course, you will learn to:

•  recognise legislative, policy-related and pro-
cedural gaps and weaknesses in the national 
integrated border management strategy and 

action plan; 

•  propose and develop improvements to the na-

tional integrated border management strategy 

and connected documents in conjunction with 

relevant stakeholders;

•  design a national integrated border manage-
ment strategy and action plan in line with the 

European IBM concept. 

53

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How will you learn?

This course is made up of a 25-hour independent 

How will you be assessed?
During the independent learning phase, you will 

learning phase, a 25-hour contact learning phase 

be assessed on the basis of multiple-choice tests 

and a 30-hour experiential learning phase. The 
independent learning phase includes a compre-

hensive regulatory and reference package on the 

European IBM concept.

(quizzes).

During the contact learning phase, your ac-
tive participation, performance in the workshops 

and contributions in the drafting session will be 

The  contact  learning  phase  comprises  an 
introduction to the latest developments con-

assessed in accordance with predeﬁned marking 
rubrics and you will receive continuous feedback 

cerning the European IBM strategy process and 

from the instructors.

requirements as well as discussions and study 

You will be assessed in the experiential learn-

cases regarding the implementation of the Eu-

ing phase through an individual written assign-

ropean IBM concept at the national level.

ment.

The experiential learning phase consists of a 

critical evaluation of a given national IBM strat-

egy and written suggestions for improvements.

 
 
 
 
 
54

Land Border Surveillance Officer 
(Proﬁle Training)  

What is this course for? 

This course aims to enhance EBCGT land border surveillance officers’ understand-

ing of working in a joint team in preparation for their deployment in Frontex joint 

operations (cf. Proﬁle 9, Frontex MB decision 38/2016).

When will it be delivered?

What are the entry requirements? 

22–27 Apr 2018 

EBCGT LBS I/2018

Possession of knowledge, skills and competence 

17–22 Jun 2018 

EBCGT LBS II/2018

as described in the “Required job competences”:

11–17 Sep 2018 

EBCGT LBS III/2018

•  B1 English (CEFR) level;

14–19 Oct 2018 

EBCGT LBS IV/2018

•  two years of proven professional experience in 

Where will it be delivered? 
The independent learning phase starts approx. 10 

days before the contact week and consists of the 
European border and coast guard team (EBCGT) 

border surveillance;

•  having participated in training in relevant EU and 

international law, including fundamental rights 

and access to international protection.

pre-deployment online course with an addition-

Why should you take this course? 

al chapter for land border surveillance officers, 

This course will prepare you for deployment in 

which takes in total approx. 10 working hours.

any Frontex activity as an EBCGT member, with 

The contact week of the course will be de-

a focus on working in a joint team during land 

livered in Partnership Academies’ (PA) locations. 

border surveillance activities.

Currently all activities are planned to be hosted 

by the Frontex Croatian PA in Zagreb. The con-
tact week is 4.5 working days.

Why should your organisation 
nominate you for this course? 

Who is this course addressed to? 

Officials from competent Member State national 

Your organisation will beneﬁt from your deeper 

understanding of European co-operation and 
enhanced knowledge of fundamental rights ap-

authorities who carry out border surveillance 

plied in operations at the EU’s external borders. 

tasks at the EU’s external land borders.

You will also gain an understanding of different 

tactical approaches at the operational level dur-

ing typical law enforcement measures within the 
joint team and relevant reporting procedures. 

The course also aims to boost your communica-

tion skills in multi-cultural environments.

55

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How does this course 

prepare you for the job?

How will you learn? 

Teaching will be delivered via scenario-based 

This course will prepare you to: 

exercises,  workshops,  case  studies  and  joint 

•  demonstrate effective communication skills and 
techniques as part of a joint team during a Fron-
tex operation and apply them in an articulate, 

operation simulations (from preparation to de-

brieﬁng), combining theoretical knowledge and 

practical exercises. 

coherent, detailed and accurate manner in all 

A pre-course reading phase will enable par-

written and oral interactions;

ticipants to gain basic information to build upon 

•  demonstrate land border surveillance tactics 
and techniques to gather information, prevent 

during the contact phase.

The  contact  phase  will  focus  on  practical 

and detect illegal border crossing, cross-border 

exercises, integrating an array of training and 

criminality and irregularity as a member of a 

learning techniques with peer-review and feed-

joint team;

back.

•  apply land border procedures in order to ensure 

the security and safety of persons and objects in 

How will you be assessed? 

their possession in compliance with fundamental 

During the contact week, you will be offered 

rights during a joint operation;

formative feedback on your performance in re-

•  apply rules and procedures according to an op-

port writing, problem-solving exercises, peer 

erational plan relevant to a land border surveil-

evaluation and group work.

lance officer in a joint operation.

 
 
56

Maritime Border Surveillance Officer 
(Proﬁle Training)

What is this course for? 

The aim of this course is to enhance the interoperability (i.e. the capacity to work 

and cooperate efficiently in a multi-national environment) of Member States’ officers 

participating in Frontex maritime joint operations and to establish common training 

standards applicable to Frontex joint maritime operations.

When will it be delivered? 

What are the entry requirements?

Training 1/2018

10–11 Jan 2018 

 First contact LP

•  National  or  internationally-certiﬁed  law  en-
forcement  training  (preferably  maritime  or 

20–22 Feb 2018 

 Second contact LP/  

aeronautical training).

Training 2/2018

Simulation training (SIM)

•  Radio communication skills – preferably certif-
icated (GMDSS): ROC as minimum, preferably 

28 Feb–1 Mar 2018 

 First contact LP

GOC (or equivalent if the sending organisation 

10–12 Apr 2018 

Second contact LP/SIM 

is not STCW approved).

Training 3/2018

•  Good  command  of  maritime/aeronautical 

12–13 Sep 2018 

First contact LP

standard vocabulary.

16–18 Oct 2018 

Second contact LP/SIM

•  Good general command of English (minimum 

Where will it be delivered?  
At Frontex’s headquarters and maritime training 
centres in a Member State or Schengen Asso-

ciated Country.

CEFR B1). No certiﬁcate required.

•  Minimum two years’ experience of maritime 

border surveillance at the external borders as a 

commanding/executive officer.

•  Adequate knowledge of integrated border man-

agement and the Schengen Borders Code.

Who is this course addressed to? 

•  Be designated as a future member of the Euro-

•  Border and coast guard officers (depending on 

pean border and coast guard team pools.

national competences and functions).

•  Basic pre-deployment online course.

•  Deck officers: commanding and executive of-

ﬁcers (watch officers).

Why should you take this course? 

•  Land-based personnel in decision-making po-

To prepare yourself for your future deployment 

sitions concerning maritime border surveillance 

in Frontex joint maritime operations.

and Search and Rescue (SAR) operations (e.g. 
NCC, ICC, MRCC, LCC).

Why should your organisation 

•  Aircrew commanders or equivalent.

nominate you for this course? 

To further develop your competences related to 

maritime border surveillance activities. 

*  LP – learning phase

57

How does this course prepare 

How will you learn? 

you for the job?

This course is built upon officers’ nautical com-

The course is structured in three different parts:
a.  A one-week introductory contact learning phase 

petence and experience to enable you to:

(CLP) of a total of 16 hours, held at Frontex’s 

•  employ advanced maritime/aeronautical com-

headquarters to get acquainted with the Agen-

munication skills; 

cy’s functions, internal structure and organisa-

•  carry out and coordinate maritime tactical ac-
tivities in the context of Frontex-coordinated 

tion and to become familiar with the current 
situation at the EU external borders in relation 

operations in standard, complex, unpredictable 

to operative elements and the application of 

and sensitive situations.

fundamental rights. 

b.  An independent learning phase (ILP) of 40 learn-

What will you learn on this course?

ing hours via the Frontex LMS focused on:

Upon completion of this course, you will be fa-

•  legislation

miliar with EU and international legislation, pro-

•  surveillance

cedures and tactics relevant to maritime border 

•  search and rescue

surveillance activities and will be able to:

c.  A second one-week (24-hour) CLP held in mar-

•  demonstrate advanced communication skills 
and techniques speciﬁc to standard air/maritime 

communication; 

itime training centres, where you will practise 

skills and competences in simulated environ-

ments with scenarios progressing in complexity.

•  coordinate an effective response towards mar-

Before the ILP phase, all participants will be re-

itime  border  surveillance  incidents  and  SAR 
emergencies in cooperation with team mem-

quired to successfully complete the basic online 

pre-deployment training for members of the 

bers and other relevant partners and agencies; 

EBCG teams, enabling this course to commence 

•  coordinate maritime border surveillance activi-
ties in the context of maritime joint operations; 
•  promote protection of all persons in accordance 
with deﬁned ethical and professional standards 

with the speciﬁcs of maritime operations border 

surveillance officer.

How will you be assessed?  

demonstrating respect for diversity in the con-

Your ILP will be assessed on the basis of multi-

text of maritime joint operations.

ple-choice tests and written assignments. Upon 

their successful completion, you will be allowed 

to participate in the simulation training. 

During the simulation training (the second CLP), 
you will be assessed by trainers according to your 

individual contribution and performance in prac-

tical activities, role plays and work simulations.  

Built-in self- and peer- assessments will allow 

you to reﬂect on the outcome of the exercises, 

as well as on personal and team performance at 

the end of every simulation session. 

58

Mid-level Management Course (MLC)

What is this course for? 

This course aims to facilitate the sharing of experience and expertise of border and 

coast guard mid-level management in order to contribute to more effective cooper-

ation at the EU borders by enhancing and developing leadership, management and 

advanced communication skills, which will enable mid-level managers to participate 

in a greater range of common activities. 

When will it be delivered?

Where will it be delivered? 

The contact weeks of this course will be deliv-

module 1: Management and Practical Leader-

ered at Frontex Partnership Academies. 

ship within EU Border Guarding Activities

1–8 Apr 2018 

 Pre-reading and 

Who is this course addressed to? 

experiential learning week 

Mid-level managers who are currently working 

8–14 Apr 2018 

Contact week 

or are foreseen to work in the area of border and 

14–21 Apr 2018 

Experiential learning

22–27 Apr 2018 

Assessment

coast guarding at the mid-level management of 
their organisations, according to their national 

module 2: Fundamental Rights in Operational 

systems.

Management

What are the entry requirements? 

5–13 May 2018 

 Pre-reading and 

Good command of both spoken and written 

13–19 May 2018 

Contact week 

Framework of Reference for Languages – CEFR 

experiential learning week 

English  (level  B2  of  the  Common  European 

19–26 May 2018 
27 May–2 Jun 2018  Assessment

Experiential learning 

or equivalent)   

module 3: Border Management in the European 
Context

Taking  this  course  will  enhance  your  under-
standing of border and coast guard mid-level 

9–17 Jun 2018 

 Pre-reading and 

management in the European dimension.

Why should you take this course? 

experiential learning week 

18–24 Jun 2018 

Experiential learning

Why should your organisation 

24–30 Jun 2018 

Contact week 

nominate you for this course? 

1–7 July 2018 

Assessment 

Your advanced leadership and communication 

module 4: Operational Cooperation in 

understanding  of  European  co-operation,  as 

skills  in  multi-cultural  environments,  deeper 

EU Border Guarding

9–16 Sep 2018 

 First Pre-reading and 
experiential learning week
First contact week

16–22 Sep 2018 
22 Sep – 6 Oct 2018  Experiential learning 
7–14 Oct 2018 
14–20 Oct 2018 

Second Pre-reading week 
 Second contact week and 

assessment

well as enhanced knowledge of fundamental 

rights-related operational issues, will enhance 
your organisation’s mobility and international 

competitiveness.

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How does this course prepare 

What will you learn on this course? 

you for the job?

On successful completion of this course, you 

During this course, you will learn to:

will be able to: 

•  employ advanced communication skills within 
the scope of your role at the national and inter-

•  deﬁne and explain a broad range of national, EU 
and international legislation relevant to border 

national levels;

guarding activities;

•  contribute to the development of national reg-

•  critically evaluate national and global trends that 

ulations and procedures that facilitate cooper-

affect border security;

ation with national, European and international 

partners in relation to border management;
•  appreciate interculturalism and demonstrate 

respect for other cultures;

•  demonstrate advanced communication skills, 
including negotiation and conﬂict resolution, and 

be able to implement effective communication 

strategies in a broad range of border guarding 

•  coordinate tactical operations in the context of 

contexts;

border management in cooperation with other 

•  review  the  performance  of  individuals  and 

partners and agencies;

groups and provide constructive feedback to 

•  evaluate the operational implementation of na-
tional and cross-border agreements and make 

foster team-building;

•  ensure respect for people’s fundamental rights 

appropriate recommendations;

and the protection of vulnerable persons; 

•  manage and motivate individuals and teams;
•  monitor and appraise individual and team activ-

•  facilitate cross-border movements by balancing 
the right to free movement with the respon-

ities and performance and provide constructive 

sibility to prevent and detect irregularities or 

feedback;

infringements;

•  recognise the psychological impact of border 

•  coordinate an effective response to major emer-

guarding activities and take responsibility for 
both the morale and welfare of yourself and 

others.

gencies, critical and exceptional situations in 
cooperation with other partners and agencies;
•  ensure professional and ethical standards across 

all border guarding activities.

 
 
60

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How will you learn? 
This  course  focuses  on  building  operational 

How will you be assessed? 

Trainers will assess your performance in a com-

competence through a combination of lectures, 

bination of tasks, including written examina-

practical exercises, workshops, case studies and 

tions, problem-solving using case studies, report 

writing, group work and contribution to peer 
evaluation.

simulations. 

It comprises four progressive thematic mod-

ules in which the core competences are integrat-

ed across all learning (e.g. fundamental rights, 

communication skills, laws and procedures, etc.). 
Each module will be composed of:

•  an independent learning phase enabling partic-

ipants to gain the necessary theoretical knowl-

edge;

•  a contact phase aimed at the development of  
leadership, management and communication 

skills and competences as well as social and in-

teraction skills, with opportunities for construc-

tive peer-review and feedback;

•  an experiential learning phase to enable partici-

pants to self-reﬂect on the knowledge, skills and 
competences acquired during the previous two 

phases, with relevant application to concrete 

job-related situations and scenarios.

 
 
61

National Coordination Centre  
(NCC) Operators

Course SQF level: 5

When will it be delivered? 

2020, dates not yet available.

Who is this course addressed to? 

What will you learn on this course?

During this course you will learn to:

•  apply specialised knowledge and skills in order 

to collect, validate, process and facilitate the 

exchange of information within the scope of 
Eurosur,  at  the  national,  European  and  third 

Border officers working or planning to work as 

country levels;

NCC operators. 

Why should you take this course? 
To develop or enhance the speciﬁc skills and 

•  facilitate cooperation between national author-

ities with external border surveillance respon-
sibilities, as well as with other MS NCCs and 

Frontex;

competences of an NCC operator.

•  solve issues – directly or by referring them to the 

Why should your organisation 

the continuous ﬂow of information;

nominate you for this course? 

•  ensure the reliability, integrity and validity of 

To ensure the uniform implementation of EU 

data exchanged over the Eurosur communica-

standards with respect to the Eurosur frame-

tion network (ECN);

competent service – that affect or could affect 

work.

How does this course 

prepare you for the job?

•  ensure the protection of personal data and the 

right of persons to privacy while performing the 

duties assigned within the scope of Eurosur.

This course offers training and certiﬁcation for 

How will you learn?

Eurosur operators to guarantee the availability 

This  course  is  composed  of  four  modules 

of relevant expertise in NCC. Upon completion 

(weeks), for a total of 213.5 learning hours, out of 

of this course, you will be able to act as an NCC 

which 90 are dedicated to pre-course reading/

operator for a border management authority.

experiential learning.

 There will be a two-day contact learning 

session, which focuses on practical skills and 

competences.

How will you be assessed? 
You will be assessed through a knowledge test, 

a practical test (hands-on) and a competence 

test (scenario-based interview).

62

Protection of Children at the Borders

What is this course for? 

The aim of this course is to ensure that border guards pay particular attention to 

children’s rights, that the best interests of the child are respected and that, subse-

quently, all children at the borders are provided with better protection.

Course SQF level: 5

How does this course prepare 

When will it be delivered? 
Annually, starting in 2019 and delivered each 

fourth quarter of the year.

you for the job?

The European Border and Coast Guard Regu-

lation requires border guards to pay particular 

attention to children’s rights, to ensure that the 

best interests of the child are respected in all its 

Who is this course addressed to?

activities and to take into account their special 

First- and second-line operational border guard 

needs. The course will provide practical guid-

officers

ance for the border guards working at the ﬁrst 

line and second line on how to implement this 

Why should you take this course? 

requirement in practice. 

By taking this course you will enhance speciﬁc 

skills and competences to protect the children 

What will you learn on this course?

at the borders.

On successful completion of this course you will 
be able to:

Why should your organisation 

•  identify implications and applicable legal provi-

nominate you for this course? 

sions for border-related child protection;

To enhance the capacity of your national border 

guard authority to deliver border-related child 

•  deliver child protection training to border guards 
within and outside the EU, based on the Fron-

protection training, tailored to border needs. 

tex-standardised course framework.

How will you learn?

The course has 80 learning hours, out of which 

30 are dedicated to pre-course reading.

How will you be assessed? 

You will be assessed on the basis of a multi-

ple-choice knowledge test.

63

Readmission Officers

What is this workshop for? 

The aim of this training will be to prepare readmission officers for their deployment 

in Frontex’s joint operation (JO) Poseidon – Readmission Activities on the Greek 

island of Lesvos.

When will it be delivered?

How will it be delivered? 

25–29 May 2018

22–26 Jun 2018

27–31 Jul 2018

24–28 Aug 2018

21–25 Sep 2018

26–30 Oct 2018

23–27 Nov 2018

Where will it be delivered? 

Lesvos, Greece.

The training consists of a ﬁve-day contact learn-

ing phase (CLP), starting on Friday and ending on 

Tuesday. Participants will beneﬁt from presenta-

tions and lectures, while an authentic, ‘hands-on’ 
environment combined with simulation exercis-

es will be used to facilitate the learning. Group 

work will be used to enhance cooperation and 

team work skills.

How will you be assessed? 

Trainers will observe and evaluate your perfor-

Who is this workshop addressed to? 

mance on the basis of a practical exercise held at 

Officers to be deployed in Frontex JO Poseidon 

– Readmission Activities.

the end of the training, where participants have 
to play different roles in a simulation activity that 

reﬂects a real operation. 

What will you learn? 
This pre-deployment training will reﬂect all de-

mands and requirements faced by readmission 

officers during their deployment in Frontex JO 

Poseidon – Readmission Activities. The training 

will ensure that they are fully aware of their 

tasks, mandate, role and responsibilities when 

escorting returnees from Greece to Turkey.

The learning objectives of this course are:

•  to ensure returnees are escorted in a safe and 

secure way in compliance with fundamental 

rights and respect of human dignity;

•  to enable back-up team officers to assist and 

react during critical situations that may arise 
during the readmission process;

•  to enable ground support team officers to fulﬁl 
their responsibilities before, during and after a 
readmission process.

64

Return Specialists 

What is this workshop for? 

The aim of this training is to prepare national return specialists for their deployment 
in Frontex return activities. 

When will it be delivered?

How will it be delivered? 

4–6 Jul 2018

18–20 Sep 2018

20–22 Nov 2018

Who is this workshop addressed to? 
National return specialists who will be deployed 

in Frontex’s return activities.

What will you learn? 

This workshop will consist of a 2.5-day contact 

learning phase (CLP) with group work, presenta-

tions and lectures to encourage exchange of 

experience, knowledge and best practice.

How will you be assessed? 

Staff from Frontex’s Return Support Unit will 

observe the participants’ performance during 
this training to select national specialists to be 

Upon the completion of this training, you will be 

deployed in Frontex’s return activities.

able to operate as a national return specialist in 

the context of Frontex’s return activities.

This pre-deployment training will reﬂect all 

demands and requirements any return specialist 

could face during their deployment, so that they 

fully understand their tasks, mandate, role and 
responsibilities.

The learning objectives of this course are:

•  to understand Frontex’s structure and legisla-

tion; 

•  to understand the role of Frontex’s Return Sup-

port Unit;

•  to embed respect for fundamental rights and 
cultural diversity in Frontex’s return activities;
•  to understand cultural differences inside the 

team of specialists and the culture of the people 

who have to be returned.

65

Schengen Borders Code (e-learning) 

What is this online course for?

To promote a high and equal standard of border checks at the external borders of 

the European Union. 

Who is this tool addressed to?
Border and coast guards, as well as customs 

How will it be delivered? 

This game-based course will be accessible via 

officers, performing ﬁrst-line border checks on 

Frontex LMS. Learners must perform ﬁrst-line 

persons.

What will you learn? 

border checks on persons in line with the rele-

vant provisions of the Schengen Borders Code 
and the Schengen Handbook in a simulated bor-

•  EU and international legislation, policies and 

der check scenario.  

procedures related to ﬁrst-line border checks.

•  How to apply a range of cognitive and practical 

How will we know your 

skills to perform border checks in accordance 

performance level? 

with the Schengen Borders Code (SBC).

You will have to complete the ﬁrst-line border 

•  How to enforce speciﬁc EU and international 

check tasks prescribed by this online course. 

law, policies and procedures, including respect 

Time is measured and performance is scored. 

for fundamental rights.

•  How to recognise cases of non-eligibility for 

If incorrect decisions are made, the tool pro-
vides relevant written feedback and reference 

admission, residence or travel within the Schen-

to learning materials.

gen area.

•  How to facilitate legitimate entry.
•  How to take responsibility for the decision to 

grant permission to travellers to cross borders 

in accordance with EU legislation.

On successful completion of the course, you 

will be able to:

•  respect the fundamental rights of all persons in 

the context of border checks;

•  outline and apply a deﬁned range of EU and 

international law, policies, rules and procedures 

relevant to ﬁrst-line border checks;

•  act in accordance with ethical and professional 

standards for ﬁrst-line officers and demonstrate 

respect for diversity;

•  assess the eligibility of travellers for admission 

and residence within the EU;

•  refer cases of ineligibility.

66

Schengen Evaluations

What is this course for? 

To promote carrying out objective evaluation missions in the ﬁelds of air, sea and land 

borders as well as returns in accordance with Council Regulation (EU) No 1053/2013.

Course SQF level: 6

How does this course prepare 

you for the job?

When will it be delivered?

On successful completion of this course, you 

12–16 Nov 2018: Contact learning phase (CLP)

will be able to:

Who is this course addressed to? 
National experts in border or return manage-

•  prepare, carry out and follow-up on an evalu-

ation mission according to your role within the 

on-site team;

ment from MS/SAC, the European Commission 

•  critically evaluate the existing legal and proce-

and Frontex wishing to become future Schengen 
evaluators.

dural framework related to the border manage-
ment or return system in the evaluated country;

Why should you take this course?

To receive theoretical and practical guidance and 

•  review the implementation of the relevant EU  
and  Schengen  acquis  related  to  professional 
standards, ethics and fundamental rights;

enhance speciﬁc skills and competences needed 
to become a Schengen evaluator.

•  provide  recommendations  for  necessary  im-
provement(s) related to the border management 

or return system in the evaluated country. 

Why should your organisation 
nominate you for this course? 

To ensure that enough appropriately trained 

national experts are available for conducting 
Schengen evaluation missions.

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What will you learn on this course?

How will you learn?

•  The Schengen evaluation and monitoring mech-

The course has a 25-hour independent learning 

anism and its processes.

phase and a 40-hour contact learning phase. The 

•  The role and responsibilities of a member of the 

independent learning phase includes an entry 

Schengen evaluation on-site teams.

•  How to evaluate the operational implementa-
tion of EU and Schengen acquis, relevant inter-
national norms as well as recommendations and 

best practice at the national level.

•  How to recognise best practices and weaknesses 
in the implementation of the EU and Schengen 
acquis at the national level.

test due to the limited number of available places 
(a maximum of 80 per year). The main focus 

of the contact learning phase includes practi-

cal exercises in a real environment via on-site 

visit-simulations at real border crossing points 
and return facilities of a selected Member State. 

How will you be assessed?

•  How to make recommendations for necessary 

During the independent learning phase, you will 

improvements of the implementation of the EU 
and Schengen acquis in the evaluated country. 

be assessed by an on-line test.

Your active participation, performance in a 

simulation exercise and written contribution will 

be assessed during the contact learning phase, 

where trainers will provide continuous feedback.

 
 
 
 
 
68

Schengen Evaluation  
Thematic Training

What is this course for? 

The aim of this training is to prepare experts to carry out objective thematic Schen-

gen evaluation missions in accordance with Council Regulation (EU) No 1053/2013.

Course SQF level: 6

Why should your organisation 

nominate you for this course? 

When will it be delivered?

To ensure the preparation and availability of na-

25–29 Mar 2019: Contact learning phase (CLP)

tional experts to conduct thematic Schengen 

evaluation missions, as scheduled in the Schen-

Who is this course addressed to? 

gen evaluation calendar for 2018/2019.

National experts in the ﬁeld of Schengen evalu-
ation from the MS/SAC, the European Commis-

sion and EU agencies/bodies wishing to become 
future members of thematic Schengen evalua-

How does this course 

prepare you for the job?

On successful completion of this course, you 

tion on-site teams.

will be able to:

•  prepare, carry out and follow-up on a thematic 

Why should you take this course?

Schengen evaluation mission according to your 

To receive theoretical and practical guidance to 

role within the on-site team;

develop or enhance speciﬁc skills and compe-

•  critically evaluate the existing legal and proce-

tences needed by members of thematic Schen-

dural framework related to parts of or the whole 

gen evaluation on-site teams.

integrated border management system in the 

evaluated country;

•  review the implementation of the relevant EU- 
and Schengen acquis relevant to professional 
standards, ethics and fundamental rights;

•  provide  recommendations  for  necessary  im-

provement(s) in line with the relevant EU and 
Schengen acquis in the evaluated country. 

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What will you learn on this course?

How will you learn?

During this course, you will learn about:

This course has a 25-hour independent learning 

•  the speciﬁc features of a Thematic Schengen 

phase and a 25-hour to 40-hour contact learning 

Evaluation mission and its processes;

phase. The contact learning phase includes simu-

•  how to evaluate the operational implementation 
of the EU and Schengen acquis, international 
norms, recommendations and best practices at 

lations of on-site visits to different premises in a 

selected Member State.

the national level;

How will you be assessed?

•  the recognition of best practices and weaknesses 
in the implementation at the national level; 
•  how to make recommendations for improve-

ments  in  the  implementation  of  the  EU  and 
Schengen acquis in the evaluated country. 

During the independent learning phase you will 
take an on-line knowledge test. Your active par-

ticipation, performance in a simulation exercise 

and written contribution will be assessed during 

the contact learning phase, where trainers will 

provide continuous feedback.

 
 
 
 
 
70

Screening Experts  
(Proﬁle Training)

What is this workshop for? 

To prepare screening experts and to train them to make nationality assumptions in 

view of their deployment in Frontex joint operations.

When will it be delivered?

What will you learn? 

22–26 Jan 2018 

 Proﬁle training course for 

This workshop will help you to perform screen-

screening experts I/2018

ing  and  make  nationality  assumptions  more 

7–11 May 2018 

 Proﬁle training course for 

effectively during your deployment in joint op-

screening experts II/2018

erations. You will learn the basics of question-

20–24 Aug 2018 

 Proﬁle training course for 

ing and interviewing, different ways to assume 

screening experts III/2018

nationality, and how to use country of origin 

5–9 Nov 2018 

 Proﬁle training course for 

information in the screening process. Practical 

screening experts IV/2018

arrangements for screening and essential prepa-
ration of screening experts are included in the 

Where will it be delivered?

course, as well as guidelines on how to identify 

This workshop will be delivered in a Partnership 

persons in need of international protection. 

Academy or other suitable location. 

Who is this workshop addressed to? 
Members of the European Border and Coast 

Guard Team (EBCGT) pool, nominated for pro-
ﬁle 3: screening experts. 

On completion of the workshop, you will be 
able to: 

•  carry out screening interviews by applying ap-

propriate interview techniques;

•  establish the assumed nationality of an inter-

viewed person;

•  identify persons in need of international protec-
tion and refer them to the competent national 

authorities.

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How will it be delivered? 
This  workshop  will  last  ﬁve  working  days.  It 

How will we know your 

performance level?

consists of 10 hours of independent learning, 

You will be assessed on the basis of a ﬁnal test 

followed by 36 hours contact time. During the 

and simulated practical exercises. In the ﬁnal 

contact phase, trainers will apply the teaching 
and learning methods suitable to participants’ 

exercise, participants are expected to fulﬁl ﬁve 

core tasks to be performed before, during and 

learning needs, including presentations, group 

after a screening interview. The ﬁnal exercise is 

work, simulations and role plays. 

performed in small groups and observed by the 

trainer, who will provide feedback.  

 
 
72

Second-line Airport Officers  
(Proﬁle Training) 

What is this course for? 

To enable participants to effectively fulﬁl the role of second-line airport officers, and 
to help them interact appropriately and respectfully with passengers. The course 

provides the opportunity for second-line officers to gain, update, and demonstrate 

acquired skills and knowledge, and become competent and motivated to perform 

complex tasks while deployed in Frontex joint operations, and also in their daily duties.

When will it be delivered? 

Why should you take this course? 

20 Feb–1 Mar 2018 

 Second-line airport 

To be professionally prepared for efficient de-

officers proﬁle training 

ployment in Frontex joint operations at air bor-

10–19 Apr 2018 

 Second-line airport 

I/2018

ders.

officers proﬁle training 

Why should your organisation 

II/2018

nominate you for this course? 

2–11 Oct 2018 

 Second-line airport 

To improve your professional performance, qual-

officers proﬁle training 

ity of service and efficiency as a second-line air-

27 Nov–6 Dec 2018 

 Second-line airport 

III/2018

port officer.

officers proﬁle training 

How does this course 

IV/2018

prepare you for the job? 

Where will it be delivered?
In the premises of a Partnership Academy or in 

other suitable locations.

Who is this course addressed to?
Members of a European Border and Coast Guard 

Team pool, proﬁle second-line officers, planned 

to be deployed at airports in the context of Fron-

tex joint operations. 

On successful completion of this course, you 

will be able to:

•  verify if entry/exit conditions are satisﬁed;
•  interview passengers of interest and check their 

documents;

•  apply non-discriminatory proﬁling;

•  carry out follow-up checks and actions;
•  collect preliminary evidence and facilitate inves-

tigations carried out by the host Member State;
•  identify vulnerable persons or persons in need of 
international protection, including unaccompa-

What are the entry requirements?

nied minors, and refer them to the competent 

Minimum six years of professional border control 

authorities;

experience, of which at least four years spent as 

•  patrol in transit areas, airside lounges and rest 

a second-line officer at an international airport; 
good command of English (level B2).

areas;

•  carry out pre-arrival checks and gate checks;
•  cooperate with check-in counter staff and air-

line staff.

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What will you learn on this course? 
On successful completion of this course, you will:

•  Have knowledge and understanding of:

–   speciﬁc legislation, policy and professional 

How will you learn? 

The Proﬁle Training Course for Second-line Air-

port Officers aims to build both the practical 
skills and theoretical knowledge of officers to 

standards related to administrative proce-

be deployed at international airports. A mix of 

dures, ﬁrst evidence collection and the re-

tools ranging from theoretical sessions, practi-

quirements of prosecution procedures;

–   the professional standards and ethical codes 

cal activities, simulation exercises and discussion 
with feedback provided by the trainers will help 

applicable to the work of second-line officers.

you understand the role of second-line officers, 

•  Be able to:

and then further develop and enhance the skills 

–   communicate effectively with passengers, air-

to perform such role. You will undergo an on-

line representatives and relevant airport staff 
in predictable and unpredictable situations 

line independent learning phase, followed by an 

eight-day contact learning phase, and an expe-

during border control procedures;

riential learning phase. The trainers will provide 

–   conduct interviews in order to establish facts 

in relation to an event relating to border con-

trol using recommended interview tactics and 

constant feedback to boost active participation 
and reﬂection and ensure you make progress. 

techniques in compliance with fundamental 

How will you be assessed?

rights;

Your ability to perform core tasks identiﬁed for 

–   examine and assess the validity and usage of 

second-line officers and tasks identiﬁed for spe-

travel-related documentation and refer cases 

ciﬁc airport-related duties will be assessed in 

to the relevant expert office;

several steps. Your assessment includes a mid-

–   evaluate risks and threats through the appli-

term written test at the end of the ﬁrst training 

cation of established proﬁling methods in the 

week and a ﬁnal assessment, composed of a 

context of air border control.

multiple-choice test, a case study simulating 

•  Take responsibility for:

the routine of the second-line check at the air-

–   facilitating the legitimate movement of people 

port, and an oral exam. The oral exam requires 

across air borders in line with a second-line 
airport officer’s obligations;

demonstrating speciﬁc competences and in-
volves a self-evaluation task.

–   recognising persons in need of international 

Formative feedback is provided by trainers 

protection while performing border control 

to support learning progression and to enable 

activities and referring such persons to the 

competent national authorities.

participants to improve their professional per-
formance. 

 
 
74

Sectoral Qualiﬁcations Framework 
for Border Guarding Specialists 

What is this course for?

This course is aimed at developing leadership skills in specialists responsible for 
the design, review and delivery of training in line with European standards, with 

the ultimate goals of preparing a pool of trainers who can deliver the SQF course 

in course design and creating a board of SQF specialists.  It relies on an advanced 

understanding of the role and use of the SQF for BG and the European standards 

for quality assurance in vocational education, including respect for the fundamental 

rights of individuals.

When will it be delivered? 

March 2018

Why should you take this course?
This course will prepare you to review exist-

ing courses and to design new ones in line with 

Where will it be delivered?

the SQF for BG, to support development teams 

The contact learning phase will be delivered in 

a Partnership Academy.

in designing courses according to/in line with 
European standards and to be part of the SQF 

board of specialists. 

Who is this course addressed to? 
This course is designed for experienced train-

Why should your organisation 

ers and professionals involved in designing and 

nominate you for this course?

reviewing training programmes for border and 

To ensure the consolidation of skills and compe-

coast guards. 

tence in course design and enhance the quality 

of training programmes of your organisation , 

What are the entry requirements?

enabling it to apply for the European accredita-

Participants must demonstrate:

tion of its courses.

•  the successful completion of the Frontex “Course 
in course design using the Sectoral Qualiﬁcation 

Framework for Border Guarding, in line with 

Bologna/Copenhagen principles”; 

•  experience as a course designer/trainer; 

•  English at C1 (CEFR) level.

The selection will be based on the recommen-

dation of the course assessors.

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How does this course 

How will you learn?

prepare you for the job? 
This course will give you competence related to:

This  course  is  divided  into:  an  independent 

learning phase (ILP) and an experiential learn-

•  quality and effectiveness in the delivery of the 
Frontex “Course design using the Sectoral Quali-

ing phase (ELP), for a total of 120 learning hours. 
In the ILP, you will receive a training pack-

ﬁcations Framework for Border Guarding, in line 

age (including the Facilitator’s Handbook) which 

with Bologna/Copenhagen principles”; 

will deepen your knowledge of the Bologna/

•  facilitating group work and providing construc-

Copenhagen principles, the national, European 

tive feedback; 

and sectoral qualiﬁcations frameworks, and the 

•  designing and reviewing training programmes 

criteria for designing learning outcomes.

to ensure alignment with the SQF for BG and 

In this phase, learning is facilitated through 

integration of fundamental rights.

Additionally, you will be able to:

•  practise training delivery skills; 

•  manage and motivate individuals and teams;
•  monitor and evaluate individual and team activi-

the  use  of  a  virtual  learning  platform  (VLE), 

which allows participants to access informa-

tion and to ask their tutors questions before the 
experiential learning phase.

During the ELP, you will further develop your 

ties and performances using a variety of methods 

critical evaluation and pedagogical and analytical 

and provide constructive feedback; 

skills by drawing on experiences from the deliv-

•  employ advanced pedagogical and communica-
tion skills as well as individual and group coach-

ery of the Frontex course in “Course design using 
the SQF for BG in line with Bologna/Copenhagen 

ing and mentoring techniques.

principles”, with formative feedback consistently 

given by tutors and peers.

What will you learn on this course? 

During this course, you will learn to:

How will you be assessed?

•  identify adult learning styles and use adult learn-

You will be assessed during the delivery of the 

ing principles in training delivery;

Frontex course in “Course design using the SQF 

•  hold presentations in a lively, engaging and pro-

for BG in line with Bologna/Copenhagen prin-

fessional manner to groups of all sizes;

ciples”, where you will be observed during the 

•  assess and evaluate training outcomes; 

•  promote the harmonisation of learning in the 

delivery of the theoretical package as well as 
during the facilitation of the working groups’ 

European border guarding sector through the 

implementation of robust course design prin-

activities and will be required to reﬂect and re-
port on your performance. 

ciples.

 
 
 
76

Training Delivery Methodology 
(Train the Trainers)

What is this course for?

This course aims to ensure minimum Frontex standards in design and delivery of 
course session content so that participants can achieve and assess the learning 

outcomes and job competences. This course acts as a quality assurance mechanism 

for Frontex training activities and as a continuing professional development oppor-

tunity for trainers.

When will it be delivered? 

Who is this course addressed to? 

First iteration

2–20 Apr 2018 

Module 1 (online)

23 Apr–11 May 2018 

 Module 2 Independent 

learning phase (online)

This course is designed for Frontex and non-Fron-

tex border and coast guard trainers, including:
•  people with speciﬁc operational or subject mat-
ter expertise but without a range of speciﬁc skills 

15–17 May 2018 

Module 2 Contact week

in designing and delivering session content or 

18 Jun–6 Jul 2018 

 Module 3 Independent 

assessing learners’ performance;

10–13 Jul 2018 

16–27 Jul 2018 

learning phase (online)

•  people with speciﬁc roles in designing training 

Module 3 Contact week

content, but no experience in applying training 

 Module 3 Experiential 

delivery methods;

learning phase (online)

•  people who are skilled in training design and 

Second iteration

delivery in their own organisations, but are un-

27 Aug–14 Sep 2018  Module 1 (online)

familiar with the regulations, policies and pro-

17 Sep – 5 Oct 2018 

 Module 2 Independent 

cedures associated with the delivery of Frontex 

9–11 Oct 2018 

learning phase (online)
Module 2 Contact week

training;

•  people with limited knowledge of contemporary 

5–23 Nov 2018 

 Module 3 Independent 

training delivery methods other than reading 

learning phase (online)

from Power Point slides;

26–29 Nov 2018 

Module 3 Contact week

•  people who developed their content and deliv-

3–14 Dec 2018 

 Module 3 Experiential 

ery skills from a ‘teacher-centred’ rather than a 

learning phase (online)

‘learner-centred’ perspective;

Where will it be delivered?

This course will be delivered by means of a con-

tact learning phase held in Partnership Acade-

•  people who are skilled at content design and 

delivering Frontex training, but are unfamiliar 
with Frontex and/or multicultural environments. 

mies and an online self-learning phase carried 

What are the entry requirements?

out via the Frontex LMS.

English B2 (CEFR) level.

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Why should you take this course?
To enable you to design and deliver learner-cen-

How does this course prepare 

you for the job? 

tred training content in line with Frontex’s train-

This course will give you the autonomy and 

ing standards. 

Why should your organisation 

nominate you for this course?

responsibility to continuously assess the quality 

of training and take the initiative to improve 

the content and delivery to achieve Frontex’s 

training standards.

It is recognised that in border and coast guard 

organisations the delivery of speciﬁc training 

Additionally, this course will enable you to:
•  design,  deliver  and  adapt  learner-centred 

topics is often the task of ﬁeld experts rather 
than full-time trainers. Although the quality of 

training content according to both Frontex’s 
training standards and different styles of learn-

training is greatly enhanced by using people with 

ing; 

operational expertise, it is necessary to ensure 

•  design and conduct formal and informal as-

that these experts also have the skills to transfer 

sessments of learning outcome achievement, 

their operational competence to others. This 
course introduces learners to a variety of learn-

including peer review and constructive feed-
back to learners; 

ing requirements within border and coast guard 

•  manage classroom activities, including group 

structures and complements and supports the 

work, resolve problems and prepare contin-

delivery of Frontex training courses.

gencies; 

•  communicate effectively, respectfully and con-
ﬁdently with different types of learners and 

peers.

 
 
 
78

What will you learn on this course? 
During this course, you will learn to:

How will you be assessed?

Assessments include:

•  plan the content and delivery of training activi-

ties with a learner-centred focus; 

•  online facilitation of discussions;
•  online  tests  of  knowledge  with  conﬁdence 

•  selectively apply a range of learning methods, 
tools, techniques and communication skills to 

marking;

•  design of a training session;

deliver training activities that respect the diver-

•  delivery of a training session;

sity of learners; 

•  a reﬂective log;

•  assess  learners’  performance,  including  peer 
review, ensuring the achievement of learning 

Each module has an online assessment compo-

nent. The modules with contact learning phases 

outcomes  and  the  provision  of  constructive 

adopt practical assessments related to session 

feedback;

design and delivery such that both the method 

•  ensure the practical integration of speciﬁc rights 

and feedback can be directly applied in the Fron-

across all elements of training; 

tex operational context. 

•  recognise Frontex’s quality standards and pro-
cesses applied to EU Border and Coast Guard 

All assessments will be conducted in accord-

ance with the Frontex Quality Assurance policies 

training.

and procedures.

How will you learn?

This course adopts a modular approach in order 

to provide the necessary knowledge, skills and 

competences with a ﬂexible learning path that 

makes best use of recognition of prior learning 

(RPL) in accordance with Frontex’s Quality As-

surance policies.

1. 

2. 

3. 

This course is delivered over three modules:
 The Context of Frontex Training (25 learning 
hours)
 Planning Frontex Training Sessions (41 learn-
ing hours)
 Principles of Training Delivery (45 learning 
hours)

Learners are required to satisfy the learning 

outcomes of each of the preceding modules in 

order to progress to the next module.

The course adopts a blended learning ap-

proach in order to give learners a broad range 

of design and delivery methods. Module 1 is de-

livered through a virtual learning environment, 

while  modules  2  and  3  involve  face-to-face 
contact along with independent learning for 

knowledge acquisition and experiential learning 

for skills development. 

79

List of Acronyms

CBC  

Cross-border crime 

CBCDO  Cross-border crime detection officer
CBRN 

Chemical, Biological, Radiological, 

Nuclear

ICC 

ILP  
JAD 

International coordination centre(s)

Independent learning phase
Joint Action Day -  Activities 

coordinated by Frontex or Europol 

CCC 

Common core curriculum, common 

against selected crimes

core curricula 

CEFR 

Common European Framework of 

Reference for Languages

JO 

LCC 

LMS 

Joint operation

Local coordination centre

Learning management system

CITES 

Convention on International Trade in 

MCQ  Multiple choice question(s)

Endangered Species (of Wild Fauna 

MLC 

Mid-level management course

and Flora)

MRCC  Maritime rescue coordination centre

CLP 

CT 

COI 

Contact learning phase

Counter-terrorism

Community of inquiry

EBCGT  European Border and Coast Guard 

Team(s)

Enquiry-based learning

EBL 

ECN 

MS 

NCC 

OCG 

OQ 

PA 

PBL 

Member State(s)

National coordination centre(s)

Organised crime group

Open question(s)

Partnership Academy(-ies)

Problem-based Learning

Eurosur communication network

ROC 

Restricted Operator's Certiﬁcate

ECTS 

European credit transfer and 

RPAS 

Remotely piloted aircraft system

accumulation system

EJMSBM  European Joint Master's in Strategic 

Border Management

ELP 

Experiential learning phase

EMPACT European multidisciplinary platform 

against criminal threats

Frontex operational coordinator
Fundamental rights

Frontex support officer

Foreign Terrorist Fighters

FOC 
FR 

FSO 

FTF 

SAC 

SAR 

SBC 

SIM 

SOP 

SQF 

Schengen Associated Country(-ies)

Search and rescue

Schengen Borders Code

Simulation training

Standard operating procedure(s)

Sectoral qualiﬁcations framework for 

STCW 

Border Guarding
Standards of Training, Certiﬁcation 

and Watch-keeping for Seafarers

THB 

Trafficking in human beings

GMDSS  Global Maritime Distress and Safety 

WAC  Working arrangements countries

System

WBL  Work-based learning

GOC 

General Operator's Certiﬁcate

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Frontex Training Unit 

Frontex Training Unit   

COURSE  

COURSE  

CATALOGUE

CATALOGUE

2018

2018

Plac Europejski 6 

Print version: 

00-844 Warsaw, Poland 

TT-01-18-472-EN-C 

T +48 22 205 95 00 

F +48 22 205 95 01

ISBN 978-92-9471-178-6 

doi:10.2819/6113

frontex@frontex.europa.eu 

PDF: 

www.frontex.europa.eu

TT-01-18-472-EN-N 

ISBN 978-92-9471-177-9 

doi:10.2819/189821