Notice of open competition — EPSO/AST/138/16 — Audiovisual and conference technicians (AST 3)
Date: 2016-07-07
Institutions: European Personnel Selection Office
Subjects: EPSO, audiovisual equipment, competition (EU), technical profession








CA2016246EN.01000101.xml










7.7.2016   


EN


Official Journal of the European Union


CA 246/1





NOTICE OF OPEN COMPETITION
EPSO/AST/138/16 — Audiovisual and conference technicians (AST 3)
(2016/C 246 A/01)


Deadline for registration: 9 August 2016 at 12.00 (midday), Brussels time


The European Personnel Selection Office (EPSO) is organising an open competition, based on qualifications and tests, to draw up a reserve list of 
38 successful candidates
 from which the Institutions of the European Union will recruit new members of the civil service as ‘
assistants’
 (function group AST).
This notice of competition, together with the general rules governing open competitions published in 
Official Journal of the European Union C 70 A of 27 February 2015
 (http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=OJ:C:2015:070A:TOC), forms the legally binding framework for this selection procedure. However, please note that ANNEX II to these general rules does not apply to this competition. It is replaced by the provisions in ANNEX II to this notice.

WHAT TASKS CAN I EXPECT TO PERFORM?

Audiovisual and conference technicians are responsible for the design, installation and management of technical installations, for handling audio and video in multimedia/audiovisual or conference facilities, or for the organisation of the operational support for a large number of meeting rooms.
Please see ANNEX I for more information about the typical duties to be performed

AM I ELIGIBLE TO APPLY?

You must meet ALL of the following conditions when you validate your application:






General conditions








—


Enjoy full rights as a citizen of a Member State of the EU










—


Meet any obligations under national laws on military service










—


Meet the character requirements for the duties concerned








Specific conditions: languages








—


Language 1: minimum level — C1 in one of the 24 official EU languages










—


Language 2: minimum level — B2 in English, French or German; must be different from language 1





For details on language levels, see the Common European Framework of Reference for Languages

(https://europass.cedefop.europa.eu/en/resources/european-language-levels-cefr)
You must fill in your application form in 
English, French, or German
.
The second language chosen must be 
English, French, or German
. These are the main working languages of the EU institutions and, in the interests of the service, new recruits must be immediately able to work and communicate effectively in their daily work in at least one of them.
Please see ANNEX II for additional information on the languages required for this competition.




Specific conditions: qualifications & work experience








—


A level of education which corresponds to completed post-secondary education attested by a diploma in a field related to the duties followed by 
at least 3 years’
 professional experience relevant to the duties;

or











—


Secondary education attested by a diploma giving access to post-secondary education, followed by 
at least 6 years’
 professional experience relevant to the duties.





For details on diplomas, see Annex I to general rules governing open competitions (http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=OJ:C:2015:070A:TOC)





HOW WILL I BE SELECTED?

1)   
Computer-based Multiple-Choice Question (MCQ) tests


If the number of candidates 
exceeds a certain threshold
, set by EPSO acting as Appointing Authority, all candidates who validated their application form by the deadline will be invited to sit a series of computer-based MCQ tests in one of EPSO’s accredited centres.
If the number of candidates 
is below the threshold
, these tests will be held at the assessment centre (point (3)) instead.
The computer-based MCQ tests will be organised as follows:











Tests






Language






Questions






Duration






Pass mark






Verbal reasoning


Language 1


20 questions


35 min


10/20




Numerical reasoning


Language 1


10 questions


20 min


Numerical + abstract combined: 10/20




Abstract reasoning


Language 1


10 questions


10 min




These tests are eliminatory and do not count towards the other tests held at the assessment centre.
2)   
Selection based on qualifications


First, the eligibility requirements will be checked on the basis of the data provided in the candidates’ online application. There are 2 possible scenarios:






—


If the computer-based MCQ tests 
are organised upfront,
 the files of the candidates will be checked for eligibility in descending order of the marks obtained until the number of eligible candidates reaches a certain threshold defined by EPSO acting as Appointing Authority. The other files will not be checked.










—


If the computer-based MCQ tests 
are not organised upfront
, the files of all candidates will be checked for eligibility.




Second, 
only for the eligible candidates
 selected as described above; the selection based on qualifications will be carried out using the information provided by the candidates in the application form’s Talent Screener tab. The selection board will assign each 
selection criterion
 a weighting that reflects its relative importance (1 to 3) and each of the candidate’s responses will be awarded between 0 and 4 points.
The selection board will then multiply the points by the weighting for each criterion and add these to identify those whose profile best match the duties to be performed.
Please see ANNEX III for the list of criteria.
3)   
Assessment centre



A

maximum of 3 times
 the number of successful candidates sought will be invited to this phase. If you scored one of the 
highest total marks
 at the selection based on qualifications, you will be invited to attend an assessment centre for 1 or 2 days, most probably in 
Brussels
, where you will take tests held in your 
language 2
.
If the computer-based MCQ tests described in point 1 were 
not organised upfront
, you will sit them at the assessment centre.
Seven general competencies, as well as the specific competencies required for this competition, will be tested at the assessment centre through 
4 tests
 (general and specific competency-based interviews, group exercise and case study) as described in the following matrices:









Competency






Tests












1.


Analysis and problem-solving






Case study


Group Exercise










2.


Communicating






Case study


General competency-based interview










3.


Delivering quality and results






Case study


General competency-based interview










4.


Learning and development






Group Exercise


General competency-based interview










5.


Prioritising and organising






Case study


Group Exercise










6.


Resilience






Group Exercise


General competency-based interview










7.


Working with others






Group Exercise


General competency-based interview




Pass mark


3/10 per competency and 35/70 in total















Competency






Tests






Specific competencies


Specific competency-based interview




Pass mark


50/100




4)   
Reserve list


After checking candidates’ supporting documents, the selection board will draw up a 
reserve list
 of the eligible candidates who have obtained the highest overall marks following the assessment centre until the number of successful candidates sought is reached. Names will be listed alphabetically.

WHEN AND WHERE CAN I APPLY?

Apply online on the EPSO website http://jobs.eu-careers.eu by:


9 August 2016 at 12.00 (midday), Brussels time.




ANNEX I
DUTIES
AST 3 assistants contribute to performing the functions of their institution or agency under the supervision of an administrator and are called upon to carry out operational, implementation, support and logistical tasks in various fields of activity.
Audiovisual and conference technicians are responsible for the design, installation and management of technical installations, for handling audio and video in multimedia/audiovisual or conference facilities, or for the organisation of the operational support for a large number of meeting rooms. Duties may include:






—


Designing, configuring and/or implementing conference and audiovisual (AV) equipment facilities;










—


Drafting technical and/or operational specifications for new conference and audiovisual facilities and for upgrading existing facilities, as well as supervising work carried out by contractors in this field;










—


Ensuring the smooth running of the management systems for audiovisual equipment in conference rooms;










—


Finding solutions in the event of breakdown of conference and audiovisual facilities;










—


Supervising the maintenance of audiovisual facilities and/or conference control room management systems and supervising support tasks for meeting rooms;










—


Organising operational support for a large number of meeting rooms by allocating technical and human resources to ensure the smooth running of the operational services;










—


Giving training and ensuring knowledge-sharing on audiovisual systems;










—


Performing analogue and digital measurements using precision instruments (oscilloscopes, signal generators, decibel meters, digital thermometers, etc.) in conference rooms;










—


Setting up, installing and configuring AV and IT equipment for the transmission of images and sound via the IT and/or telecommunications network (video and audio streaming, videoconferences, etc.);










—


Assembling, placing and operating mobile audio and/or video equipment (e.g. cameras, screens, projectors, microphones, mixing desks, mobile racks, etc.) during events;










—


Programming, operating, supporting and/or solving problems with audio and/or video control systems for conference rooms, working either locally or remotely during and outside normal working hours;










—


Managing the recording of debates on digital media (linear and non-linear);










—


Responsibility for the correct acquisition (e.g. image selection on multi-camera systems), routing and distribution of audiovisual signals from a control room to distribution points within a building;










—


Responsibility for operating, configurating, working and/or implementing a network of information screens;










—


Programming, configuring and/or operating audio-video encoding and streaming systems and solving any related problems;










—


Helping to ensure compliance with international standards on conference and simultaneous interpreting installations;










—


Audio and/or video recording of participants’ interventions (via microphone, camera and various audiovisual sources);










—


Programming, operating and solving problems with electronic voting systems;










—


Programming, operating and/or resolving problems with conference and multilingual interpreting systems and/or programming, operating and resolving problems with systems for capturing, processing and broadcasting video stream;










—


Responsibility for managing and keeping an inventory of equipment;










—


Managing, configuring and troubleshooting a LAN network (TCP-IP);










—


Carrying out electronic repairs and modifications;










—


Selecting images from a multi-camera configuration at meetings and events;










—


Configuring and operating multimedia room facilities;










—


Configuring, managing and operating teleconference and videoconference systems.




End of ANNEX I, click here to return to main text



ANNEX II
JUSTIFICATION OF THE LANGUAGE REGIME FOR THIS SELECTION PROCEDURE
This is a competition to recruit audiovisual and conference technicians. The requirements set out in the ‘AM I ELIGIBLE TO APPLY?’ section of this Notice of Competition are in line with the EU institutions’ primary requirements for specialist skills, experience and knowledge and the need for new recruits to be able to work effectively, in particular with other members of staff.
For this reason, candidates are required to select their second competition language from a limited number of EU official languages. This limitation is also due to budgetary and operational constraints and the nature of EPSO’s selection methods described in points 1, 2 and 3 below. The language requirements for this competition have been adopted by the EPSO Management Board taking into account these factors and other specific requirements relating to the nature of the duties or the particular needs of the EU institutions concerned.
The main purpose of this competition is to create a reserve of audiovisual and conference technicians for recruitment within the European Institutions. Once recruited, it is essential that the technicians are operational immediately and are able to communicate with their colleagues and managers. In the light of the criteria on the use of languages in EU selection procedures set out under point 2 below, the EU institutions consider that English, French and German are the most appropriate second language options for this competition.
Given the fact that English, French and German are the languages most frequently spoken, translated and used for administrative communication by staff in the EU institutions, candidates must offer at least one of them among their two compulsory languages.
Furthermore a good command of English, French or German is deemed to be essential for the various tasks required of the technicians, such as the design, installation and management of technical installations, the handling of audio and video in multimedia/audiovisual or conference facilities, as well as for the organisation of the operational support for a large number of meeting rooms.
Candidates must use their second competition language (English, French or German) when filling in the online applications and EPSO must use these languages for mass communication to candidates who have submitted a valid application and for some tests described under point 3.
1.   Justification for selecting languages for each selection procedure

The EU institutions believe that the decision on the specific languages to be used in each individual selection procedure and, in particular, any restriction of the choice of languages, must be made on the basis of the following considerations:






(i)



Requirement that new recruits be immediately operational





New recruits need to be immediately operational and capable of performing the duties for which they were recruited. Therefore, EPSO must ensure that successful candidates possess adequate knowledge of a combination of languages that will enable them to carry out their duties in an effective manner and in particular that successful candidates are able to communicate effectively in their daily work with their colleagues and managers.
It may therefore be legitimate to organise some tests in a limited number of vehicular languages to ensure that all candidates are able to work in at least one of these, whatever their first official language. Failure to do so would create a high risk that a substantial proportion of successful candidates would be unable to undertake the tasks for which they are recruited within a reasonable timeframe. Moreover, it would neglect the evident consideration that candidates applying to work in the EU civil service are willing to join an international organisation that must make use of vehicular languages in order to work properly and carry out the tasks entrusted to it under the EU Treaties.






(ii)



The nature of the selection procedure





In some cases, limiting candidates’ choice of languages may also be justified by the nature of the selection procedure.
In line with Article 27 of the Staff Regulations, EPSO assesses candidates in open competitions which it uses to evaluate candidates’ skills and better predict whether candidates will be capable of performing their duties.
The assessment centre is a selection method that consists of evaluating candidates in a standardised manner, based on various scenarios observed by several selection board members. The assessment uses a competency framework drawn up in advance by the appointing authorities and a common scoring method and joint decision making.
Assessing specific skills in this way enables the EU institutions to evaluate candidates’ ability to be immediately operational in an environment that closely matches the reality of the job. A substantial body of scientific research has shown that assessment centres simulating real-life working situations are the best predictor of real-life performance. Assessment centres are therefore used worldwide. Given the length of careers and the degree of mobility within the EU institutions this kind of assessment is crucial, in particular when selecting permanent officials.
To ensure that candidates can be assessed on an equal footing and can communicate directly with assessors and the other candidates taking part in an exercise, candidates are assessed together in a group with a common language. Unless the assessment centre takes place in a competition with a single main language, this necessarily requires that the assessment centre be organised in a restricted number of languages.






(iii)



Budgetary and operational constraints





For several reasons, the EPSO Management Board believes it would be impractical to organise the assessment centre phase of a single competition in all EU official languages.
Firstly, such an approach would have very serious resource implications, rendering it impossible for the EU institutions to meet their recruitment needs within the current budgetary framework. It would also not be reasonable value for money for the European taxpayer.
Secondly, conducting the assessment centre in all official languages would require a substantial number of interpreters to work on EPSO competitions and the use of appropriate premises with interpreting booths.
Thirdly, a much higher number of selection board members would be needed to cover the different languages used by candidates.
2.   Criteria for selecting languages for each selection procedure

If candidates are required to choose from a limited number of official EU languages, the EPSO Management Board must determine on a case-by-case basis the languages to be used for individual open competitions, taking into account the following:






(i)


any specific internal rules on the use of languages within the institution(s) or bodies concerned;










(ii)


specific requirements related to the nature of the duties and the particular needs of the institution(s) concerned;










(iii)


the languages most frequently used within the institution(s) concerned, determined on the basis of:






—


the declared and proven language skills at level B2 or higher of the Common European Framework of Reference for Languages of permanent EU officials in active employment;










—


the most frequent target languages into which documents intended for internal use within the EU institutions are translated;










—


the most frequent source languages from which documents produced internally by the EU institutions and intended for external use are translated;














(iv)


the languages used for administrative communication within the institution(s) concerned.




3.   Languages of communication

This section describes the general rules concerning the use of languages for communication between EPSO and prospective candidates. Other, specific requirements may be set out in each notice of competition.
EPSO takes due account of candidates’ right as EU citizens to communicate in their mother tongue. It also recognises that candidates who have validated their application are prospective members of the EU civil service who benefit from the rights and obligations conferred on them by the Staff Regulations. The EU institutions therefore believe that EPSO should, wherever possible, communicate with candidates and provide candidates with information concerning their applications in all EU official languages. To achieve this, stable elements on the EPSO website, competition notices and the general rules governing open competitions will be published in all official languages.
The languages to be used when filling in the online application forms are specified in each notice of competition. Instructions on filling in the application form must be provided in all official languages. These provisions will apply during the transition period required to put in place an initial online application procedure in all official languages.
In order to communicate quickly and efficiently, once a candidate’s initial application has been validated, mass communication from EPSO to large candidate populations will be in a limited number of official EU languages. This will be either the candidate’s first or second language as set out in the relevant notice of competition.
Candidates may contact EPSO in any official EU language but, in order for EPSO to handle their query more efficiently, candidates are encouraged to choose from among a limited number of languages for which EPSO staff is able to provide immediate linguistic coverage without the need to resort to translation.
Certain tests may also be held in a limited number of official EU languages in order to ensure that candidates have the language ability needed to participate in the assessment phase of open competitions. The languages for the various tests will be specified in each notice of competition.
The EU institutions believe that these arrangements ensure a fair and appropriate balance between the interests of the service and the principle of multilingualism and non-discrimination by language. The obligation on candidates to choose a second language that is different from their first (normally mother tongue or equivalent) ensures that they can be compared on an equal footing.
End of ANNEX II, click here to return to main text



ANNEX III
SELECTION CRITERIA

The selection board considers the following criteria for the selection based on qualifications:







1.


Professional experience of configuring, operating and solving problems with conference and/or multi-lingual interpreting systems;










2.


Professional experience of programming, configuring, operating and solving problems with systems for capturing and processing audio/video streams;










3.


Professional experience of programming, configuring, operating and solving problems with mobile audio and/or video equipment (e.g. cameras, screens, projectors, microphones, mobile racks, etc.);










4.


Professional experience of programming, configuring, operating and solving problems with systems for broadcasting, encoding and streaming audio-video (via IT networks or ISDN or satellite);










5.


Professional experience of drafting technical specifications in the domain of this competition;










6.


Professional experience of coordinating and supervising teams in the audiovisual and/or conference area;










7.


Professional experience of using, deploying, configuring and debugging networks based on the TCP-IP protocol in the field of AV devices;










8.


Professional experience of performing analogue and digital measurements using precision instruments (oscilloscopes, signal generators, decibel meters, etc.) in the field of AV devices;










9.


Professional experience in interconnecting and/or configuring AV devices via IT networks;




End of ANNEX III, click here to return to main text