REPORT FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE REGIONS on the implementation, results and overall assessment of the 2013 European Year of Citizens
Date: 2014-10-31
Institutions: European Commission
Subjects: European citizenship, European cultural event, freedom of movement, public awareness campaign, sustainable development













EUR-Lex - 52014DC0687 - EN











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52014DC0687

REPORT FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE REGIONS on the implementation, results and overall assessment of the 2013 European Year of Citizens /* COM/2014/0687 final - 2014/ () */










1.         
Introduction

In accordance with the Decision establishing
the European Year of Citizens 2013,[1]
this report offers an overview of its implementation, results and overall
achievements. It also builds on insights from the ex post evaluation of
the Year carried out for the Commission by an external contractor.[2]

1.1.       
Context

The concept of ‘citizenship of the Union’ was first introduced in 1993 by the Treaty of Maastricht. The subsequent Treaties of
Amsterdam (1999) and Lisbon (2009) further strengthened the rights associated
with Union citizenship. However, although the rights of freedom of movement and
of residence are now well established in both primary and secondary Union law, there
are still gaps between the applicable legal rules and the reality citizens face
when they seek to exercise those rights in daily life. In particular, Union
citizens are still confronted by too many practical obstacles when they choose
to live and work in another Member State.
In its EU Citizenship Report 2010,[3] the Commission addressed
these obstacles, in particular as regards cross-border situations, and outlined
25 concrete measures to remove them. Among other things, it concluded that insufficient
information prevented Union citizens from enjoying their rights, in particular
the right of freedom of movement.
In its Resolution of 15 December 2010,[4] the European Parliament called on the Commission to make 2013 the
European Year of Citizens ‘in order to give momentum to the debate on
European citizenship and inform EU citizens of their rights, in particular the
new rights resulting from the entry into force of the Treaty of Lisbon’.
It was therefore appropriate, 20 years on from
the Maastricht Treaty, to designate 2013 as the European Year of Citizens, ‘to
enhance awareness of the rights attached to Union citizenship, in order to help
citizens make full use of their right to move and reside freely within the
territory of the Member States’.[5]
This objective was all the more relevant given the upcoming (2014) European elections,
in which all Union citizens were entitled to vote and stand. 
In line with Communicating Europe in
Partnership[6],
the European Parliament, the Council of the European Union and the European
Commission identified the 2013 European Year of Citizens as one of their 2013/2014
inter-institutional communication priorities.

1.2.       
Objectives of the Year

The following specific
objectives were set for the European Year of Citizens 2013 (hereinafter
‘EYC2013’):
·        
to
raise Union citizens’ awareness of their right to move and reside freely within
the European Union and more generally their rights in cross-border situations,
including the right to participate in the democratic life of the Union;
·        
to
raise Union citizens’ awareness of how they can tangibly benefit from Union
rights and policies while living in another Member State, and to stimulate
their active participation in civic fora on Union policies and issues; and
·        
to
stimulate debate about the impact and potential of the right to free movement
as an inalienable aspect of Union citizenship, in particular in terms of
strengthening societal cohesion and mutual understanding between Union citizens
and the bond between citizens and the Union.
EYC2013 was meant to show that Union
citizenship is not an empty concept, but a fundamental status of nationals of
the Member States involving tangible rights and benefits for them (as
individuals, consumers, workers, students, volunteers, political actors, etc.).
By extension, EYC2013 would also emphasise that
Union citizens themselves have a critical role to play in strengthening those
rights through their participation in civil society and democratic life.

1.3.       
EYC2013 resources

The Commission Decision[7]
adopting the 2013 annual work programme for EYC2013 allocated a budget of EUR 1
million to fund activities addressing its specific objectives. 
Following the adoption of the European Union's
general budget for the financial year 2013, an amendment of the work programme[8] provided an additional EUR 1 million so that the scope of the
activities could be widened
In anticipation of EYC2013, a budget of EUR 750 000
had been made available in 2012 as an EYC preparatory action. DG COMM was able
to mobilise an additional EUR 1.2 million from the budget of the Europe for Citizens programme.
Of the EUR 3 842 849.92 of funds committed, 79 %
was used for activities relating to the EU-wide information and communication
campaign, while the other 21 % was divided between action grants to support
the European Year of Citizens Alliance (EYCA) of civil society organisations,
the EYC2013 launching and the closing conferences under the Irish and
Lithuanian Presidencies of the EU, respectively, and a contract for the
external evaluation of EYC2013 activities.

1.4.       
The main stakeholders and partners in the EYC2013
campaign
1.4.1.         
National contact points

As in previous
European Years, Member States were asked to appoint national contact points to
help coordinate EYC2013-related activities with interested parties at the
national, regional and local levels. However, the limited budgetary resources did
not allow for financial support to be given to national authorities to help run
the campaign at national level.  
All but two of the
Member States[9] appointed a national contact point. In many countries, the contact points
became active participants and in most cases they worked
closely with the Commission Representation and the European Parliament’s
Information Office, as well as the national partner agencies of the Commission’s
main communications service provider.[10]
 In some cases (e.g. in Austria and Italy), the national contact points produced special information leaflets or booklets to inform citizens about their EU rights, while in others (e.g. in Ireland and Portugal) they organised national series of Citizens’ Dialogues, inspired by the Commission’s Union-wide Citizens’ Dialogues. 

1.4.2.         
Civil society organisations

Many civil society
organisations are active in the areas of civic engagement and European
integration at both EU and national levels. The setting‑up of EYCA, the
largest-ever grouping of such organisations, was a key feature of EYC2013. EYCA
brought together 62 EU-level member organisations and national and EU‑level
networks[11] representing more than 4 500 organisations in 50 countries
across Europe.
 In acting on the two axes of its work programme (‘enhancing participation by informing citizens through civil society’ and ‘developing a policy agenda for citizens in Europe by citizens and making their voice heard’) with all its members at EU and national level, EYCA was a valuable strategic partner for the Commission in implementing EYC2013, providing vital insights from the points of view of civil society. 
 

1.4.3.         
Commission services and Representations

The Commission
brought together many of its internal departments in a series of meetings to
prepare for and help run EYC2013 activities, and to identify opportunities for cooperation
around EYC2013‑related themes.
The Commission
Representations played a key strategic role in ensuring EYC2013-related outreach
at national, regional and local level, and smooth coordination with national
actors in terms of content, logistics, media (including social media) outreach,
monitoring and reporting.
They also played a pivotal
role in the organisation of the Citizens’ Dialogues, a new communication tool which
they promoted with ‘flanking events’ to prepare interested citizens to take an
active part in the debates.
In a number of
Member States, they enjoyed the active support of their national network of
Europe Direct Information Centres (EDICs).

1.4.4.         
Other EU institutions

Throughout the year,
Members of the European Parliament attended EYC2013-related events, at both EU
and national level, in particular the series of Citizens’ Dialogues. European
Parliament Information Offices (EPIOs) played their part in implementing the
EYC2013 campaign.
The Committee of the
Regions was the first to kick off formal EYC2013 activities, holding a forum on
Regions and cities ready for the European Year 2013: Citizens’ Agenda going
local on 28 November 2012.[12] 
The European
Economic and Social Committee (EESC) actively supported the campaign throughout
the year, starting with its Your Europe 2013 Open Space event on 23-24
January 2013.[13] It organised a further high-profile event around its 2013 Civil
Society Day (As European as we can get! Bringing economy, solidarity and
democracy together).[14] 

1.5.       
The importance of partnerships, pro bono
activities and voluntary effort for the EYC2013 success

The external
evaluator concluded that EYC2013 involved many different actors in many varied
ways and that this helped mitigate the constraints imposed by what was a modest
budget for an awareness-raising campaign for over 507 million people across 28
Member States (with the accession of Croatia on 1 July 2013).
A strategy of
alliances based on multiple stakeholders’ commitment to cooperating and
contributing at European and national to local levels provided key leverage that
enabled the campaign to be run with limited resources. Without these
partnerships, according to the external evaluators, this could not have been done.
 Getting local: the importance of partnerships Spain’s 19 Faces for Europe project was one of the largest-scale partnership activities during the Year. It was initiated by the Commission Representation in Madrid and the Spanish national contact point in close cooperation with the Spanish Europe Direct Information Centres (EDICs) and supported by the Commission’s main communications service provider (through its Spanish partner agency). The project identified one person per Spanish region (there are 19), each of whom had a story illustrating how they are a citizen of Europe. The stories of these ‘19 Faces’ appeared in a brochure distributed to all Spanish EDICs. Pictures of the 19 Faces were unveiled on the façade of the EU institutions’ shared building on a major arterial road in Madrid on 26 November 2013, in the presence of major media outlets, city officials, passers-by and key representatives from the Commission, the European Parliament, Spanish EYC2013 Ambassadors, Faces of the Year and Spokespersons. Simultaneously, 19 press releases (one for each region) were distributed to local and regional media, and one main media release for the national media. The activity resulted in over 40 news items, across TV, radio and online press. A video record was made of the installation, along with interviews with some of the officials present, and played at official events. 
The evaluator noted
that stakeholders made considerable contributions, notably through voluntary
work or on their own financial resources. This was particularly true of EYCA
national members that adjusted their activities (events, seminars, workshops) in
line with EYC2013 priorities.
The Commission’s main
communications service provider also pursued numerous opportunities for pro
bono awareness-raising activities through its network of national partner
agencies; various enterprises across the Union offered free air-time on radio,
free or heavily-discounted billboard space on public thoroughfares, and similar
gestures of support.

1.6.       
Complementarities between EYC2013 and other EU
programmes and initiatives

According to the
external evaluation, the level of ambition combined with an overall very
limited budget[15]
called for creativity on the part of all concerned, who systematically looked
for complementarities between EU programmes/initiatives and related teams. One
of the specificities of EYC2013 was the number and intensity of synergies
achieved.
This was particularly
the case for the Youth on the Move campaign. A common visual identity was developed
and special EYC2013 animations were created and funded by the EYC2013 budget to
support 16 events in different Member States,[16]
with EYC2013 Ambassadors or Faces of the Year actively contributing to panel
debates on the themes of the Year. These events also provided an opportunity to
disseminate publications on EU citizenship-related issues.
The European Youth
Week 2013 was dedicated to young people's active citizenship and participation
in society; prizes were awarded to Youth in Action projects showing exemplary
work to promote citizenship among young people. National Agencies of the Youth
in Action programme organised hundreds of national and regional activities
across the EU, in cooperation with EYC2013 contact points, Commission’s
Representations and the Eurodesk[17]
network.
In 2013-2014, the
Commission launched a number of citizen engagement exercises in support of “Responsible
Research and Innovation”[18]
in order to foster a two-way dialogue with citizens throughout Europe, to help the EU set its Horizon2020 research and innovation policy agenda. The
VOICES initiative,[19]
funded by the EU “Science in Society” programme and launched under the EYC2013
banner, was supported by the upstream commitment by the Commission to take up
the citizen outcomes[20]
via the establishment of a timely participatory, transparent and traceable
process.
 Generations@school Launched in 2012 in the framework of the European Year of Active Ageing and Solidarity between Generations, Generations@school invited teachers to organise a project involving pupils and senior citizens from their communities and then enter a competition with other schools across the EU. The project was extended for EYC2013 and focused on discussions about Europe, its present situation and about what the old and the young can do together to build the Europe of tomorrow (What does it mean to be a European citizen? What EU rights have been secured by virtue of European integration? How do the European citizens of tomorrow perceive these rights and how do they intend to make use of them? What kind of Europe should be passed on to the next generation?). Some of the costs of the competition (translations, organisation of the jury) were covered by the EYC2013 budget and EYC2013 team members helped to select the winning schools. 

2.         
The two sides to the Year

In his 2012 State of
the Union speech, Commission President José Manuel Barroso emphasised that ‘… the
times of European integration by implicit consent are over …’. EYC2013
was an excellent opportunity to address the political imperative of securing
the general public’s participation in EU integration, while also raising
awareness about the rights of Union citizens.
EYC2013 activities were
therefore two-fold in character, entailing awareness-raising and dialogue, and providing
a wide range of stakeholders with different kinds of opportunities to get
involved.

2.1.       
Awareness-raising: the EU-wide information and communication
campaign

A tagline was
developed to encapsulate these two features of the campaign: ‘It’s about Europe, it’s about You. Join the debate’. This was translated into all 24 EU languages
and was a core element of the visual identity of EYC2013.
From the outset, the
EYC2013 visual identity was inter-institutional and the Union institutions were
encouraged to use it in their EYC2013-related communication activities. The
European Parliament added it (via an inserted label) to its own concept and
colours, while the EESC and the
Committee of the Regions embraced and used it consistently.
The EYC2013 central
communication campaign run by the Commission’s main contractor aimed to provide
the general public with information on EU rights and opportunities. It also raised
awareness and promoted the use of the multilingual information and
participatory tools that exist to help citizens make the most of their EU
rights and opportunities for involvement in Union policy-making (these include
the Europe Direct network, YourEurope, SOLVIT, Interactive Policy‑Making
online (IPM), European Citizens’ Initiatives (ECI), petitions to the European
Parliament, and complaints to the European Ombudsman).
The campaign sought to
exploit the full potential of the EU institutions’ existing tools and materials
(websites, portals, videos, brochures, events, etc.) for informing citizens and
enabling their participation in the EU. This required close cooperation with
all EYC2013 actors, including many Commission services (especially the
Representations), the Europe Direct Information Centres (EDICs), the European Parliament
Information Offices (EPIOs) and other EU institutions, Member States (at
national, regional and local level) and (national and EU-level) civil society
organisations. The Commission also used its existing audiovisual and printed
materials on citizens’ rights and cross‑border activities, and the Single
Market.  
The Commission
Representations and their respective EDIC networks were key players and drivers
for action at national, regional and local levels, organising hundreds of
seminars, debates and conferences throughout the Year. 50 % of the ‘flanking
events’ specifically designed to prepare for, accompany and follow up the
Citizens’ Dialogues initiative (see below) focused on topics relevant to the
Year and could therefore be considered an integral part of the EYC2013 campaign.
The main features[21] of the central
communication campaign included:
·        
a central, inter-institutional website set up for
EYC2013 (www.europa.eu/citizens-2013,
later www.europa.eu/citizens-2014),
with top‑level pages available in all 24 official EU languages, including
Croatian and Gaelic. The site was designed to address
the needs of different target reader profiles, such as academics, young people,
jobseekers and voters. Contributions were actively
solicited from all stakeholders, who were encouraged to share news of events to
be put in the website’s central EU-wide events calendar. The site included
profiles of the EYC2013 Ambassadors, Faces of the Year and Spokespersons (see
below), who were also encouraged to submit reports of their activities for
publication on the site. Generic information on EU
rights, some media extracts, reports and photos of EYC2013 events were also
published on the site;
·        
audiovisual and radio materials: EU-wide
distribution of an EYC2013 video news release, stock shots, an EYC2013 viral
video and the production and EU‑wide placement, much of which was pro
bono, of a 30‑second radio spot about EU rights and the European Year;
·        
media activities, including EU- and national‑level
press briefings, press mailings and proactive media relations;  
·        
advertising: organisation of partnerships with
public-facing organisations such as public transport providers, community
centres or libraries, to seek pro bono placements of EYC2013 promotional
materials;
 Pro bono placement of EYC2013 campaign materials: an example from Slovakia In a direct-to-citizens approach, using public transport to reach the wider public with the campaign messages, discounts of up to 90 % were secured to display the EYC2013 visuals and viral spot in buses across Bratislava, with Dopravný podnik, the main public transportation provider in the Slovak capital. The result was that, in December 2013, EYC2013 posters were displayed on the full fleet of 500 buses, reaching 650 000 passengers daily for two weeks. During one of those weeks, the 30‑second EYC2013 viral spot was aired on screens in the buses too, with the EYC2013 slogan and visuals ensuring maximum impact. 
·        
EYC2013 Ambassadors, Faces and Spokespersons:
well-known personalities in the Member States were asked to volunteer their
time and effort to be ‘Ambassadors’ for the Year. Similarly, citizens who had
made positive use of their EU rights were identified to personalise the campaign
with interesting real‑life stories and act as ‘Faces of the Year’. These
were joined by experts in EYC2013‑related fields (particularly
citizenship, EU affairs and politics) acting as media-savvy campaign ‘Spokespersons’.
In some cases, the national contact point or EC Representation took on one of
these roles. In the light of national specificities, some countries decided not
to use an Ambassador, a Face or a Spokesperson, but instead were offered other
campaign services (e.g. support for events, promotional materials, etc.);
·        
social media support, especially via the
Commission’s central social media accounts: a series of Facebook polls and an
accompanying Facebook application, online monitoring, an online EYC2013 photo competition
via Facebook, which fed a 12-month calendar for 2014, and other web-tailored
content. Some advertising was also carried out on Facebook. The Commission’s
social media channels were used as vehicles for ‘social media thematic weeks’,
a new practice involving a focus on a theme of interest to the general public
for a certain period, typically one week. These thematic weeks encouraged the Commission
services concerned to cooperate outside their day‑to‑day work and
to foster a citizen-centred approach. The external evaluators concluded that
these mould-breaking exercises in trans-departmental, customer-oriented
collaboration were a positive, sustainable effect of EYC2013;
·        
EYC2013 printed communication materials and
promotional items, including campaign toolkits for various target readerships
(in 23 official languages), postcards, posters, roll-ups, banners and various
giveaways. The Commission made the digital files of the campaign’s visual
identity available for download, together with a style guide, so that
interested parties could easily commission their own promotional items (at
their own expense), without the need to design the visuals themselves;
·        
the Commission also mobilised its corporate communication
services and tools to contribute to EYC2013. These included video clips on the
Citizens’ Dialogues, web-based information on EU policies, civil society
projects funded through the Europe for Citizens programme, events organised by
the EDICs and Team Europe[22],
the promotion of the ‘one-stop shop’ for citizens with Your Europe, and groups specially
invited by the Commission to prepare for, and follow up on, the Citizens’
Dialogues being organised throughout the Year; and
·        
the Back-to-School initiative[23] encouraged officials
to participate fully, equipped with training and relevant EYC2013 background
material.
 Speaking out for EU rights: EYC2013 Ambassadors Judit Polgár, the Olympic Chess Champion from Hungary, is arguably the best female chess player in history. She was also one of the Ambassadors for EYC2013. Judit said, ‘as an Ambassador for EYC2013, I would like to help more people realise that cooperation should not be achieved only at Member‑State level. All people in the European Union should realise that they have the opportunity to get to know people in other countries, and share their views and opinions on questions that concern them. As a chess player, as a Hungarian and a European, I am trying to contribute to the development of the European Union in the field of sport, education and culture.’ 

2.2.       
Fostering a dialogue
2.2.1.         
Reaching out to the wider public: the Citizens’
Dialogues

Between September 2012 and March 2014, the
Commission held a series of 51 Citizens’ Dialogues in all Member States, with
an overall budget (separate from the EYC2013 budget) of
EUR 3.56 million. The President and most members of the College were involved.
The Commission developed and tested the
Citizens’ Dialogues as a new instrument for direct political communication with
the general public. They were based on the ‘town‑hall meeting’ model, where
a Commissioner, together with a Member of the European Parliament or a national
or regional politician, listens to and debates with citizens about EU issues. The
Dialogues aimed to rebuild European citizens’ trust in their policymakers and
in European governance. They helped give Europe a face and offered citizens an
opportunity to voice their opinions and obtain concrete information.
The Citizens’ Dialogues brought together an
average of over 300 citizens per event; by the end of March 2014, around 17 000
citizens had attended events in person and another 105 000 had followed
them live via webstreaming or social media. Press supplements in regional
newspapers in the week in which the Citizens’ Dialogue took place reached up to
43 million Europeans through print copies and a further 51 million online. On
average, 39 media items (live TV coverage and TV features, radio features, and
articles in the print and online press) were published on each event. All the
Dialogues were broadcast via live webstream and documented on the central
information website (http://ec.europa.eu/debate-future-europe/).
At the end of the series, the College adopted a
report[24]
on the key lessons to be drawn from the exercise.
Breaking
the ice: the Citizens’ Dialogues
On 27 March 2014, the
Commission closed the first series of 50 Citizens’ Dialogue with a pan-European
debate in Brussels. This event brought together 150 citizens from all over
Europe to talk about their real experiences as Europeans and share their
concerns and aspirations for the future of Europe and their future as European
citizens. 
One
of them, a young Polish woman named Kamila, echoing her numerous discussions
with schoolmates on Europe, spoke with passion during the dialogue with
Commission President Barroso: ‘It is important for young people to know that
they are EU citizens and to know about the possibilities that opens up. The EU
should be part of the school curriculum in all 28 Member States.’

2.2.2.         
Mobilising organised civil society

The Citizens’
Dialogues focused on reaching out to individual citizens, but in parallel EYCA
member organisations, EU‑level networks and their National Alliances/Initiatives
in 23 Member States[25]
were instrumental in involving organised civil society groups across the EU in EYC2013
activities.
EYCA’s National
Alliances were actively involved from the beginning, working with national contact
points, EU institutions’ offices and partner agencies of the main communication
service provider to draft common action plans to implement EYC2013.
Mobilising at the national, regional and local levels:

examples from some of
the EYCA’s National Alliances
EYCA’s distinguishing feature was the extent to which
it involved and mobilised its National Alliances in most Member States, and how
creative they were. The National Alliance in the United Kingdom, one of the two
Member States that had no contact point, instead worked closely with the Commission
Representations and European Parliament Information Offices in London, Glasgow
and Cardiff. Together, they ran a series of seminars to examine such themes as
social inclusion, volunteering and the tools for citizens’ active
participation.
The Bulgarian National
Alliance worked with the EU institutions’ offices to organise a contest that
led to the We are citizens of Europe camp,[26] where students from all over the country
had the chance to present their projects on how better to engage in EU
political life and discover available funding opportunities.
EYCA and the
European Civic Forum published a 12-page document in English and French, with a
special focus on EYC2013 and the need for a strong communication effort.
Similar publications or columns were produced by other EYCA members to raise
awareness of EYC2013, to engage with people and encourage their participation
in concrete discussions about Union citizenship policy.
Croatia’s accession to the European Union
provided an opportunity for EYCA to organise an EU-level conference, ‘EU
Citizenship: crossing perspectives’, in Zagreb on 8 July, which gave civil
society organisations from the Western Balkans an insight into the reflection
on citizenship currently taking place in Europe. The event brought together
more than 150 participants, with a good balance of representatives from the
Balkans and other European countries. The many journalists present followed all
the discussions closely. The event addressed key EYC2013 issues and came up
with recommendations which were later added to the general EYCA policy
recommendations (see below).
In the course of the Year, EYCA and its
members at EU and national level took part in an EU-level debate on citizenship
policy (the rights associated with EU citizenship, obstacles to enjoying them
and how to overcome them, etc.) in line with the EYC2013 objectives.
Three working groups, involving 100
representatives of 80 national and EU‑level civil society organisations
from most of the Member States, were set up to focus on:
1.   participatory
citizenship and civil dialogue;
2.   economic, social,
political citizenship: a coherent whole; and
3.   an inclusive
citizenship for all EU residents.
The result of this demanding
and inclusive work was It’s about US, it’s about Europe! Towards Democratic
European Citizenship,[27]
a set of 98 policy recommendations addressed to EU institutions, national
authorities and civil society organisations themselves.
 EYCA’s policy recommendations: the view from organised civil society One of the main aims of the wide cross-sector and transnational EYCA network in producing its policy recommendations was to ensure that active citizenship is understood as a lasting cross-cutting theme in European public policy. In its recommendations, EYCA takes a broad view that EU citizenship should not be confined to an individual rights-based approach, but should have a strong value-based dimension so as to foster Europeans’ sense of belonging to a common European project. The recommendations supplement and reinforce those set out in the European Commission’s Citizenship Report 2013 and, more specifically, are based on two complementary axes aimed at strengthening: (1)   citizens’ ownership of the European project; and (2)   the framework for participation in the European decision-making process. 

3.         
Building towards a lasting policy-development
legacy
3.1.       
The EYC2013 conferences at EU level

As in previous
European Years, the opening and closing events were held by the two Member
States holding the EU Presidency during the year – in this case, Ireland and Lithuania. 
President Barroso,
the Irish Taoiseach, Enda Kenny, and the Tánaiste, Eamon Gilmore officially
launched the Year in Dublin’s City Hall on 10 January 2013. The first Citizens’
Dialogue of the Year followed immediately at the same venue, with Commission
Vice-President Viviane Reding and the Irish Minister of State for European
Affairs, Lucinda Creighton, taking part.
The closing event took
place in the Lithuanian Parliament (Seimas) in Vilnius on 12‑13
December 2013. At the initial ceremony, Vice-President Reding, the Lithuanian
Prime Minister, Algirdas Butkevičius, the Speaker of the Seimas,
Loreta Graužinienė, and the European Ombudsman, Emily O’Reilly gave
keynote speeches. The event saw EYCA’s policy recommendations (see above) being
formally handed over to Ms Reding, who again took part in a Citizens’ Dialogue,
the last of the year, at Vilnius’ City Hall.

3.2.       
Key documents of EYC2013

European Years generally aim to be:
(1)    an EU-wide
awareness-raising campaign about a chosen topic; and 
(2)    a catalyst for policy development in that area. 
EYC2013 was no exception; in terms of policy development, its key outputs were:
·        
Europeans have their say - Analysis report of the public consultation EU citizens – your
rights, your future[28],
held by the Commission from 9 May to 27 September 2012, on European
citizenship, to which nearly 12 000 people and organisations replied, making it
the largest public consultation of the Commission ever;
·        
the EU Citizenship Report 2013 - EU citizens:
your rights, your future:[29]
a key deliverable adopted by the Commission on 8 May 2013, in which twelve
actions are put forward to eliminate hurdles standing in the way of citizens'
enjoyment of their EU rights, ranging from removing obstacles for workers,
students and trainees in the EU to cutting red tape in the Member States and
promoting EU citizens' participation in the democratic life of the Union;
·        
the Commission’s report on the Citizens’
Dialogues - Citizens’ Dialogues as a Contribution to Developing a European
Public Space,:[30]
insights and lessons learned from the series of town-hall-style debates held
across the EU between September 2012 and the end of March 2014; and
·        
in December 2013 (during the Lithuanian
Presidency), a set of Council conclusions[31]
supporting the EU Citizenship Report 2013 and calling for its recommendations
to be implemented.

4.         
Follow-up to EYC2013
4.1.       
Extension of activities into 2014

Given that it was a
year of European elections and institutional transition, the Commission
considered it appropriate to extend EYC2013‑related action into 2014. Much
of the action continued to be relevant to participation in democracy and to
inclusive participation in the shaping of EU policies. No specific resources
were earmarked for the activities to be carried out in 2014.
Two EU-level events were thus organised in
close cooperation between EYCA, the EESC and the Commission: 
-     
Regaining the European project together – a roundtable held on 20 February 2014; and 
-     
Beyond agendas and manifestos: What Europe is for us? – a civil society day on 18 March 2014.
At both events, at
EESC premises in Brussels, the EYCA policy recommendations were used as inputs
to various debates involving representatives of the Commission, the European
Parliament and the EESC.

4.2.       
Creating a genuine European public space

As a tool designed
for citizens to speak for themselves (rather than via representatives of
special interest groups) and express their concerns, fears, hopes and
expectations directly to top-level policymakers, the Citizens’ Dialogues were a
tangible contribution to the creation of a European public space in which European
politics can be debated. They were more than mere question-and-answer sessions,
and the experience, in particular of the pan-European Citizens’ Dialogue, which
concluded the first series on 27 March 2014, showed that they have great
potential for collecting ideas and complementing discussions that are currently
either limited to small numbers of stakeholder organisations or take place
largely outside the institutional arena.
In parallel, the
close involvement of EYCA member organisations and networks at both EU and
national level ensured that organised citizens in civil society from across the
 Union were also able to take up the EYC2013 issues and contribute to the
development of EU policy in the field of citizenship and democracy.
EYC2013 and its
continuation in 2014 were an excellent opportunity to reflect on how to bring
these — hitherto separate — channels of outreach together and further develop a
genuine ‘European public space’. The results of the European elections have emphasised
the need to foster citizens’ civic participation and involvement in the Union’s integration processes, whether organised in civil society or acting individually.
The Commission intends to pursue opportunities to develop a public space for
debate, discussion and exchange on European issues from a European perspective,
with citizens’ organisations and the general public.

4.3.       
Conclusions

The Commission
welcomes the external evaluators’ conclusions[32]
as to the relevance of the portfolio of activities chosen for EYC2013
and their recognition that these fully covered the Year’s objectives, without
major gaps or overlaps. They also noted that the breadth of the topic meant
that a wide range of relevant actors and multipliers got involved and so
contributed to spreading the EYC2013 message. The communication activities were
seen as having addressed the needs of the target groups.
The Commission
acknowledges the (interlinked) conclusions regarding effectiveness and efficiency,
i.e. the late adoption of the Decision made it difficult for potential partners
to get mobilised in time to contribute to the activities, in particular at
national level; and the financial resources made available did not match the
ambition of informing all citizens of their EU rights. However, the evaluators
consider that participative activities and events proved more effective than
information through mass media. Furthermore, they highlight the considerable
mobilisation of stakeholders (see above), who contributed human and financial
resources and/or participated on a voluntary basis, and underline that the
categories of activity varied in terms of efficiency.
The Commission also
shares the evaluators’ conclusions on the sustainability of the EYC2013
activities. On the one hand, the effects of the EU-wide information and
communication campaign are indeed not likely to be sustained, due to its low
budget, and this detracts from overall sustainability. On the other hand, the
participative forms of communication that were promoted, centred as they were
on citizens’ needs, are likely to have a lasting influence on the stakeholders
involved, provided the expectations for follow-up that they created are met;
otherwise, some stakeholders may be less inclined to get involved in the
future.
As regards its impact
on European citizens’ overall awareness of their rights and their ability to
engage in the process of European integration, EYC2013 can only be seen as a specific
contribution to the Commission’s general efforts through its corporate
communication strategy and EU outreach programmes and policies.
EYC2013 was
conceived as an EU-wide campaign to raise awareness about EU citizens’ rights
and as a catalyst for policy development in the area of EU citizenship,
especially as regards the creation of a genuine European public space. The
latter consideration became much more prominent as the Year progressed,
particularly with the extension of EYC2013 activities into 2014 in the run-up
to the European elections. The modest budget limited the scope and impact of
the communication campaign, but this was effectively mitigated by the
creativity, commitment, voluntary efforts and drive of all stakeholders at Union and national levels. These included EYCA and its members from organised civil society,
which generated sustainable networks with lasting effects that will help foster
the development of a genuine European public space.
All these combined
efforts and activities helped to make EYC2013 ‘a Year for, by
and with citizens’, whether organised (via EYCA) or not (via the
Citizens’ Dialogues).
 EYC2013 external evaluation: challenges for future European Years ü  In order to reach a large audience, targeting the 28 Member States equally, an information campaign would require a budgetary ‘entrance ticket’ of at least several million euros, e.g. for media placements alone. It would also need to convey sharp and original messages to catch people’s attention and potentially have an impact; ü  When resources are limited, the priority is to deploy a communication campaign that supports events. In such cases, events are the key pillars of information dissemination and the campaign is a tool that aims mainly to involve participants and attract media attention so as to secure wider dissemination; and ü  Trying to implement a traditional campaign and event-based communication with a limited budget is ineffective. The communication strategy should be decided on at an early design stage. 
Annex: The
2013 European Year of Citizens at a glance
[1]       Decision No 1093/2012/EU of the European Parliament and of
the Council of 21 November 2012 on the European Year of Citizens (2013), OJ L
325, 23.11.2012, p. 1.
[2]       Evaluation of the European Year of Citizens 2013,
PPMI, Euréval and Occurence, June 2014.
[3]       Dismantling the obstacles to EU citizens’ rights,
European Commission, COM(2010) 603 final, 27 October 2010.
[4]       European Parliament resolution of 15 December 2010 on the
situation of fundamental rights in the European Union (2009) — effective
implementation after the entry into force of the Treaty of Lisbon
(2009/2161(INI)), OJ C 169 E,
15.6.2012, p. 49.
[5]       Article 2 – Objectives of the above
mentioned Decision.
[6]       Political declaration signed by the
three institutions on 22.10.2008 - OJ C 13 of 20.01.2009.
[7]       C(2012) 8607 of 29 November 2012.
[8]       Commission Decision C(2013) 1409 final of 5 March 2013.
[9]       Slovakia and the United Kingdom.
[10]     An external contractor, the Berlin-based company Media
Consulta, supported the Commission in the overall communication strategy for
the Year and in the coordination and follow-up of some national communication
campaigns, civil society activities and high-visibility events.
[11]     A full list of EYCA members at EU and national level can be
found at: http://ey2013-alliance.eu/.
[12]     http://cor.europa.eu/en/events/forums/Pages/citizens-agenda-local.aspx.
[13]     http://www.eesc.europa.eu/?i=portal.en.events-and-activities-youreurope2013.
[14]     http://www.eesc.europa.eu/?i=portal.en.events-and-activities-civil-society-day-2013.
[15]     To be compared with the budget of previous European Years: 2007 Equal Opportunities for All (EUR 22.5 million) - 2008 Intercultural
Dialogue (EUR 10 million) - 2010 Against Poverty and Social Exclusion (EUR
17.25 million) - 2011 Volunteering (EUR 10.75 million) or 2012 Active ageing
and Solidarity between Generations (EUR 5 million).
[16]     Palma de Mallorca (ES), 26–28 March; Volos (EL), 18–20 April;
Paris (FR), 9–10 May; Brussels (BE), 28–30 June; Spa (BE), 17–21 July; Burgas
(BG), 25–28 July; Sventoji (LT), 8–11 August; Marseille (FR), 27–29 September;
Košice (SK), 3–5 October; Liège (BE), 17–19 October; Burgos (ES), 20–21
November; Nicosia (CY), 22–23 November; Valetta (MT), 6–7 December; and, in
2014, Riga (LV) 28 February-2 March; Prague (CZ) 29-30 April; and Lisbon (PT) 9‑11
May.
[17]     The main provider of information on European policies and
opportunities for young people and those who work with them: http://www.eurodesk.org.
[18]     http://ec.europa.eu/programmes/horizon2020/en/h2020-section/public-engagement-responsible-research-and-innovation.
[19]     “Views, Opinions and Ideas of Citizens in Europe on Science”: http://www.voicesforinnovation.eu/.
[20]     It resulted in the drafting of calls for research proposals for
the Horizon2020 priority area “Waste: A Resource to Recycle, Reuse and
Recover Raw Materials”, expected to benefit from EU funding of
approximately EUR 116 million during the period 2014-2015.
[21]     Some quantitative data about the campaign and activities can be
found in the Annex (The 2013 European Year of Citizens at a glance).
[22]     EU expert speakers who can lead presentations, workshops or
debates by invitation (schools, NGOs, businesses, etc.).
[23]     http://ec.europa.eu/news/eu_explained/110117_en.htm.
[24]     Report from the Commission to the European Parliament, the
Council, the European Economic and Social Committee and the Committee of the
Regions - Citizens’ Dialogues as a Contribution to Developing a European
Public Space, COM(2014) 173final, 24 March 2014.
[25]     There was no EYCA National Alliance/Initiative in Austria, Estonia, Greece, Ireland or Sweden.
[26]     http://ey2013-alliance.eu/events/youth-camp-we-are-citizens-of-europe-koprivshtitsa-bulgaria/.
[27]     http://ey2013-alliance.eu/itsabouteuropeitsaboutus/.
[28]     http://ec.europa.eu/justice/citizen/files/report_eucitizenship_consultation_en.pdf.      
[29]     Report from the Commission to the European Parliament, the
Council, the European Economic and Social Committee and the Committee of the
Regions – EU Citizenship Report 2013 - EU citizens: your rights, your future  -
COM(2013) 269 final, 8.5.2013 http://ec.europa.eu/justice/citizen/files/2013eucitizenshipreport_en.pdf.
[30]     Report from the Commission to the European Parliament, the
Council, the European Economic and Social Committee and the Committee of the
Regions – Citizens’ Dialogues as a Contribution to Developing a European Public
Space - COM(2014) 173 final, 24.3.2014.
 http://ec.europa.eu/debate-future-europe/citizens-dialogues/belgium/brussels3/dialogue_en.pdf.
[31]     http://www.consilium.europa.eu/uedocs/cms_data/docs/pressdata/en/jha/139959.pdf.
[32]    For detailed conclusions and
recommendations, see:        
http://europa.eu/citizens-2013/sites/default/files/content/document/EYC2013 %20evaluation%20final%20report%202014_07_25.pdf.
The 2013 European Year of Citizens at
a glance
·        
Budget actually committed: EUR
3,842,849.92
·        
EU-wide information & communication
campaign
o  
59 EYC2013 Ambassadors from 22
Member States
o  
56 EYC2013 Faces of the Year from
21 Member States
o  
39 EYC2013 Spokespersons from 14
Member States
o  
More than 230 partnerships in 27 Member
States
o  
149 EYC2013 web banners’ placements
across Member States
o  
686,000 pieces of EYC2013 promotional
material distributed via 33 EC Representation Offices
o  
EYC2013 Website (01/01/2013- 31/012/2013):
§ 
Visits 338,590
§ 
Unique Visitors 259,377
§ 
Page Views 867,807
o  
EYC2013 VNR (video news release) watched
350 times  on YouTube without advertising
o  
973,368 views of the EYC2013 viral spot
o  
3,100 pro bono placements of EYC2013
radio spot
o  
5,976 respondents to 11 Polls through
EYC2013 Facebook App
o  
80,568 Facebook users visited the
EYC2013 Photo competition, which received 894 submissions
·        
Participatory events
o  
51 Citizens’ Dialogues in all Member
States  - around 17,000  physical participants & 105,000 followers on
social media
o  
363 flanking events organised by EC
Representation Offices to support the preparation of and the follow-up to Citizens
Dialogues 
o  
91 European Year of Citizens Alliance
(EYCA) events – around 24,000 physical participants
o  
13 Youth on the Move events -  around 98,000
physical participants
o  
612 registered events on EYC2013 website
– around 122,000 physical participants
o  
Over 800 European Youth Week 2013 events
organised at national level, ranging from small to big scale (with over 1000
participants)