Communication from the Commission pursuant to Article 4(1)(a) of Council Regulation (EEC) No 2408/92 — Revision by Sweden of public service obligation in respect of scheduled air services on certain domestic air routesText with EEA relevance
Date: 2005-02-03
Institutions: European Commission
Subjects: Sweden, air transport, airline, inland transport, services of general interest

3.2.2005

EN

Official Journal of the European Union

C 27/7

Communication from the Commission pursuant to Article 4(1)(a) of Council Regulation (EEC) No
2408/92

Revision by Sweden of public service obligation in respect of scheduled air services on certain
domestic air routes

(2005/C 27/06)

(Text with EEA relevance)

The Swedish Government has decided to revise the public service obligations published in the Official
Journal of the European Union C 106 of 3 May 2002 pursuant to Article 4(1)(a) of Council Regulation (EEC)
No 2408/92 of 23 July 1992 on access for Community air carriers to intra-Community air routes. The
revised public service obligations shall have effect from 30 October 2005 on the following domestic air
routes:

Arvidsjaur — Stockholm/Arlanda,

Gällivare — Stockholm/Arlanda,

Hagfors — Stockholm/Arlanda,

Hemavan — Stockholm/Arlanda,

Lycksele — Stockholm/Arlanda,

Storuman — Stockholm/Arlanda,

Sveg — Stockholm/Arlanda,

Torsby — Stockholm/Arlanda,

Vilhelmina — Stockholm/Arlanda, and

Pajala — Luleå.

The revised public service obligations are given for the individual routes in annexes 1-10.

PUBLIC SERVICE OBLIGATION ON THE ROUTE ARVIDSJAUR — STOCKHOLM/ARLANDA

ANNEX 1

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than one stopover per outward
or return journey.

Period

Day

Minimum number of round trips per day

Normal period

Monday — Friday

Saturday and Sunday

2

1

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 42 600 seats per year offered on the route.

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

C 27/8

EN

Official Journal of the European Union

3.2.2005

Timetable

Arrival in Arlanda must be no later than 08.30 in the case of a morning flight. Departure from Arlanda must be no
later than 19.30 for an afternoon flight. The other departure and arrival times must be adjusted to demand in optimum
fashion.

Type of aircraft used

The aircraft must have a pressurised cabin and a toilet. The luggage/load capacity per passenger in an aircraft with a full
passenger complement in normal weather conditions must be at least 20kg.

Ticket prices

The price of a one-way trip Arvidsjaur – Stockholm/Arlanda may not exceed SEK 2 300 including tax and VAT. There
must be tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners
and accompanying family members.

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people with visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.

3.2.2005

EN

Official Journal of the European Union

C 27/9

PUBLIC SERVICE OBLIGATION ON THE ROUTE GÄLLIVARE — STOCKHOLM/ARLANDA

ANNEX 2

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than one stopover per outward
or return journey.

Period

Normal period

Day

Minimum number of round trips per day

Monday — Friday

Saturday and Sunday

2

1

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 61 800 seats per year offered on the route.

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

Timetable

Arrival in Arlanda must be no later than 08.30 in the case of a morning flight. Departure from Arlanda must be no
later than 19.30 for an afternoon flight. The other departure and arrival times must be adjusted to demand in optimum
fashion.

Type of aircraft used

The aircraft must have a pressurised cabin and a toilet. The luggage/load capacity per passenger in an aircraft with a full
passenger complement in normal weather conditions must be at least 20kg.

Ticket prices

The price of a one-way trip Gällivare – Stockholm/Arlanda may not exceed SEK 2 550 including tax and VAT. There
must be tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners
and accompanying family members.

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

C 27/10

EN

Official Journal of the European Union

3.2.2005

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people with visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.

PUBLIC SERVICE OBLIGATION ON THE ROUTE HAGFORS — STOCKHOLM/ARLANDA

ANNEX 3

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than one stopover per outward
or return journey.

Period

Day

Minimum number of round trips per day

Normal period

Monday — Friday

2

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 4 500 seats per year offered on the route.

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

Timetable

Arrival in Arlanda must be no later than 08.30 in the case of a morning flight. Departure from Arlanda must be no
later than 19.30 for an afternoon flight. The other departure and arrival times must be adjusted to demand in optimum
fashion.

Type of aircraft used

The luggage/load capacity per passenger in an aircraft with a full passenger complement in normal weather conditions
must be at least 20kg.

Ticket prices

The price of a one-way trip Hagfors – Stockholm/Arlanda may not exceed SEK 1 800 including tax and VAT. There
must be tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners
and accompanying family members.

3.2.2005

EN

Official Journal of the European Union

C 27/11

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people with visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.

PUBLIC SERVICE OBLIGATION ON THE ROUTE HEMAVAN — STOCKHOLM/ARLANDA

ANNEX 4

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than two stopovers per outward
or return journey.

Period

Day

Minimum number of round trips per day

Normal period

Monday — Friday

Sunday

1

1

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 6 150 seats per year offered on the route.

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

C 27/12

EN

Official Journal of the European Union

3.2.2005

Timetable

Departure from Arlanda must be no earlier than 09.00 in the case of a morning flight. The other departure and arrival
times must be adjusted to demand in optimum fashion.

Type of aircraft used

The aircraft must have a pressurised cabin and a toilet. The luggage/load capacity per passenger in an aircraft with a full
passenger complement in normal weather conditions must be at least 20kg.

Ticket prices

The price of a one-way trip Hemavan — Stockholm/Arlanda may not exceed SEK 2 200 including tax and VAT. There
must be tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners
and accompanying family members.

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people wi th visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.

3.2.2005

EN

Official Journal of the European Union

C 27/13

PUBLIC SERVICE OBLIGATION ON THE ROUTE LYCKSELE — STOCKHOLM/ARLANDA

ANNEX 5

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than one stopover per outward
or return journey.

Period

Normal period

Day

Minimum number of round trips per day

Monday — Friday

Saturday and Sunday

2

1

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 39 900 seats per year offered on the route.

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

Timetable

Arrival in Arlanda must be no later than 08.30 in the case of a morning flight. Departure from Arlanda must be no
later than 19.30 for an afternoon flight. The other departure and arrival times must be adjusted to demand in optimum
fashion.

Type of aircraft used

The aircraft must have a pressurised cabin and a toilet. The luggage/load capacity per passenger in an aircraft with a full
passenger complement in normal weather conditions must be at least 20kg.

Ticket prices

The price of a one-way trip Lycksele — Stockholm/Arlanda may not exceed SEK 2 200 including tax and VAT. There
must be tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners
and accompanying family members.

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

C 27/14

EN

Official Journal of the European Union

3.2.2005

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people with visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.

PUBLIC SERVICE OBLIGATION ON THE ROUTE STORUMAN — STOCKHOLM/ARLANDA

ANNEX 6

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than one stopover per outward
or return journey.

Period

Day

Minimum number of round trips per day

Normal period

Monday — Friday

Sunday

2

1

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 22 050 seats per year offered on the route.

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

Timetable

Arrival in Arlanda must be no later than 08.30 in the case of a morning flight. Departure from Arlanda must be no
later than 19.30 for an afternoon flight. The other departure and arrival times must be adjusted to demand in optimum
fashion.

Type of aircraft used

The aircraft must have a pressurised cabin and a toilet. The luggage/load capacity per passenger in an aircraft with a full
passenger complement in normal weather conditions must be at least 20kg.

3.2.2005

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Official Journal of the European Union

C 27/15

Ticket prices

The price of a one-way trip Storuman — Stockholm/Arlanda may not exceed SEK 2 200 including tax and VAT. There
must be tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners
and accompanying family members.

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people with visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.

PUBLIC SERVICE OBLIGATION ON THE ROUTE SVEG — STOCKHOLM/ARLANDA

ANNEX 7

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than one stopover per outward
or return journey.

Period

Day

Minimum number of round trips per day

Normal period

Monday — Friday

2

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 8 100 seats per year offered on the route.

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

C 27/16

EN

Official Journal of the European Union

3.2.2005

Timetable

Arrival in Arlanda must be no later than 08.30 in the case of a morning flight. Departure from Arlanda must be no
later than 19.30 for an afternoon flight. The other departure and arrival times must be adjusted to demand in optimum
fashion.

Type of aircraft used

The luggage/load capacity per passenger in an aircraft with a full passenger complement in normal weather conditions
must be at least 20kg.

Ticket prices

The price of a one-way trip Sveg — Stockholm/Arlanda may not exceed SEK 2 000 including tax and VAT. There must
be tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners and
accompanying family members.

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people with visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.

3.2.2005

EN

Official Journal of the European Union

C 27/17

PUBLIC SERVICE OBLIGATION ON THE ROUTE TORSBY — STOCKHOLM/ARLANDA

ANNEX 8

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than one stopover per outward
or return journey.

Period

Day

Minimum number of round trips per day

Normal period

Monday — Friday

2

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 4 050 seats per year offered on the route.

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

Timetable

Arrival in Arlanda must be no later than 08.30 in the case of a morning flight. Departure from Arlanda must be no
later than 19.30 for an afternoon flight. The other departure and arrival times must be adjusted to demand in optimum
fashion.

Type of aircraft used

The luggage/load capacity per passenger in an aircraft with a full passenger complement in normal weather conditions
must be at least 20kg.

Ticket prices

The price of a one-way trip Torsby — Stockholm/Arlanda may not exceed SEK 1 800 including tax and VAT. There
must be tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners
and accompanying family members.

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

C 27/18

EN

Official Journal of the European Union

3.2.2005

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people with visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.

PUBLIC SERVICE OBLIGATION ON THE ROUTE VILHELMINA — STOCKHOLM/ARLANDA

ANNEX 9

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than one stopover per outward
or return journey.

Period

Day

Minimum number of round trips per day

Normal period

Monday — Friday

Sunday

2

1

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 22 050 seats per year offered on the route.

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

Timetable

Arrival in Arlanda must be no later than 08.30 in the case of a morning flight. Departure from Arlanda must be no
later than 19.30 for an afternoon flight. The other departure and arrival times must be adjusted to demand in optimum
fashion.

Type of aircraft used

The aircraft must have a pressurised cabin and a toilet. The luggage/load capacity per passenger in an aircraft with a full
passenger complement in normal weather conditions must be at least 20kg.

3.2.2005

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Official Journal of the European Union

C 27/19

Ticket prices

The price of a one-way trip Vilhelmina — Stockholm/Arlanda may not exceed SEK 2 200 including tax and VAT. There
must be tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners
and accompanying family members.

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people with visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.

ANNEX 10

PUBLIC SERVICE OBLIGATION ON THE ROUTE PAJALA — LULEÅ

Minimum frequency

The table shows the minimum number of round trips per day. There must be no more than one stopover per outward
or return journey.

Period

Day

Minimum number of round trips per day

Normal period

Monday — Friday

2

The air services shall be provided on a continuous basis all the year round. The time table may be adjusted to summer
season, Christmas and to other holiday periods according to demand.

Number of seats

There must be at least 5 550 seats per year offered on the route.

C 27/20

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Official Journal of the European Union

3.2.2005

If the cabin factor on the route falls below 35 % or exceeds 80 % per calendar quarter the air carrier can reduce – respec-
tively shall increase – the number of seats. If the route is combined with another airport the same obligation regarding
cabin factor applies to the whole combined route.

Timetable

The timetable must be well adjusted to the departures and provide for smooth connections to the jet traffic from Luleå/
Kallax to Stockholm/Arlanda as well as to the traffic in the opposite direction.

Type of aircraft used

The luggage/load capacity per passenger in an aircraft with a full passenger complement in normal weather conditions
must be at least 20kg.

Ticket prices

The price of a one-way trip Pajala — Luleå/Kallax may not exceed SEK 700 including tax and VAT. There must be
tickets at reduced price available for non-business travellers as well as for children, youths, students, pensioners and
accompanying family members.

Cooperation agreements

Interline agreements in accordance with existing market practice must be applied.

Continuity

At least 80 % of the departures must be less than 5 minutes late and at least 95 % must be less than 15 minutes late,
calculated per calendar quarter.

The flight regularity must be 99 %, calculated per calendar quarter.

Air carriers that intend to provide scheduled air services on the route must distribute prices and timetables so that ticket
reservation and purchase can be made no later than two months before commencing scheduled air services.

Air carriers that intend to discontinue the provision of scheduled air services must notify the Civil Aviation Authority at
least six months before the air services are discontinued.

Accessibility for people with functional disabilities

The air carrier must ensure that provision is made for the needs of people with functional disabilities so that:

— embarkation and disembarkation can take place in comfort, safety and dignity,

— escorting and other assistance for changing plane/airline are provided during the journey,

— information is provided on travel routes and travel possibilities before the flight is undertaken,

— information is provided during the journey (in a form accessible to people with visual and hearing disabilities),

— ticket reservation and purchase must be easy for customers to perform.

Reporting obligation

Air carriers providing scheduled air services on the route must report to the Swedish Government Cabinet or the
Government Agency appointed by the Cabinet on the development of the route and their compliance with the public
service obligations. This reporting obligation shall take place every calendar quarter.