Imposition of public service obligations on airline services within Italy
Date: 2004-12-10
Institutions: European Commission
Subjects: Italy, air transport, airline, provision of services, public service

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Imposition of public service obligations on airline services within Italy

(2004/C 306/03)

Pursuant to Article 4(1)(a) of Council Regulation (EEC) No 2408/92 of 23 July 1992, regarding access for
air carriers to intra-Community air routes, and in accordance with the proposal put forward by the Auton-
omous Region of Sardinia, the Italian Government has decided to impose public service obligations on
airline services with respect to certain routes between the Sardinian airports and the main national
airports.

The insularity of Sardinia significantly limits its opportunities for connections, thereby attributing to air
transport a fundamental and irreplaceable role for which there are no valid and comparable alternatives.

Consequently, airline services are considered to be services having a public interest, which are vital for the
economic and social development of the Island of Sardinia, both to guarantee the right to reside and travel
freely within Italy and the freedom of movement of persons within the European Union.

1.

AFFECTED ROUTES

1.1

The routes affected by the imposition of public service obligations are the following:

Alghero/Rome and Rome/Alghero

Alghero/Milan (1) and Milan (1)/Alghero

Alghero/Bologna and Bologna/Alghero

Alghero/Turin and Turin/Alghero

Alghero/Pisa and Pisa/Alghero

Cagliari/Rome and Rome/Cagliari

Cagliari/Milan (1) and Milan (1)/Cagliari

Cagliari/Bologna and Bologna/Cagliari

Cagliari/Turin and Turin/Cagliari

Cagliari/Pisa and Pisa/Cagliari

Cagliari/Verona and Verona/Cagliari

Cagliari/Naples and Naples/Cagliari

Cagliari/Palermo and Palermo/Cagliari

Olbia/Rome and Rome/Olbia

Olbia/Milan (1) and Milan (1)/Olbia

Olbia/Bologna and Bologna/Olbia

Olbia/Turin and Turin/Olbia

Olbia/Verona and Verona/Olbia

1.2

1.3

In accordance with Article 9 of Regulation (EEC) No 95/93 of 18 January 1993, as amended by
Regulation (EC) No 793/2004, relating to common rules for the allocation of slots at Community
airports, the competent authorities may reserve certain slots for domestic scheduled services on
routes where public service obligations have been imposed under Community legislation.

All eighteen routes indicated above and the public service obligations imposed upon them consti-
tute a single package which must be accepted completely and entirely by the interested carriers
without any compensation regardless of nature or origin.

(1) The destination Milan is understood in accordance with the Decree of the Minister of Transportation of 5 January

2001 as amended and supplemented.

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1.4

1.5

1.6

The carriers accepting the present public service obligations which do not autonomously dispose
of the technical and organisational capacity necessary to service the routes affected by the present
public service obligations shall provide at the moment of acceptance any other agreements
entered into with other carriers for the purpose of servicing the affected routes. Such agreements
shall specify the operative details so that the competent authorities can evaluate whether the
means and the organisation are sufficient to meet the public service obligations. In any event,
each single carrier or each leading carrier, which accepts the public service obligations, remains
fully liable for their punctual performance.

Each single carrier (or leading carrier) which accepts the public service obligations shall provide a
performance security for the purpose of guaranteeing the correct execution and continuation of
the service. Said security shall amount to at least EUR 15 million and shall be guaranteed by a
bank surety to be activated upon the first request for at least EUR 5 million and by an insurance
surety for the remaining amount in favour of Ente Nazionale dell'Aviazione Civile (ENAC), which
will use the security to guarantee the performance of the public service obligations.

The Infrastructure and Transportation Minister and ENAC, acting in concert with the Autonomous
Region of Sardinia, will verify whether the carriers which accept the public service obligations
possess the minimum requirements and the means necessary for access to the affected routes in
order to determine whether the objectives pursued by the imposition of the public service obliga-
tions will be satisfied. At the conclusion of the verification, the carriers which are considered to be
qualified to service the affected routes will be admitted to service the affected routes.

1.7

Each carrier which accepts the above mentioned public service obligations imposed on the
affected routes must meet the following minimum requirements:

must be a Community air carrier in possession of the AOC and the required license in accordance
with Regulation (EEC) No 2407/92,

dispose of a sufficient number of aircraft capable of satisfying the prescribed public service obliga-
tions,

employ on the affected routes personnel who correctly and fluently speak the Italian language,

distribute and sell tickets with at least one of the principal CRS (Amadeus, Galileo, Sabre, World
Span) by internet, by telephone, at airport ticket counters, and through the travel agency system,

self-certify of having obtained during the period from 1 January 2003 to 30 September 2004 a
total regularity coefficient equal to at least 98 % and an on-time coefficient of at least 80 % within
20 minutes,

provide the performance security as described in Point 1.5.

In order to guarantee the objectives of continuity, reliability, punctuality and security of service,
the carriers which intend to accept the public service obligations imposed on the affected routes
shall provide ENAC with the appropriate documents (in the Italian language or in the English
language) attesting to be in possession of the abovementioned minimum requirements as well as
the organisational, technical, and financial resources to be allocated to the service.

in cases of physical damage, overbooking,

The carriers which accept the present public service obligations undertake to observe and respect
the law of the Member States, international law and Community law with regard to the protection
of passengers,
lost
baggage, late arrived baggage, and damaged baggage. Such carriers also undertake beginning on 1
January 2005 to comply with the new Community rules set
forth in Regulation (EC) No
261/2004 concerning overbooking, cancelled flights and late flights, and in particularly regarding
the rights of disabled passengers and passengers having a reduced mobility. Contemporaneously
with the acceptance of the present public service obligations, the carriers commit themselves to
conform their behaviour toward air passengers and consumers to the principles contained in the
Charter of European and Italian Passengers' Rights.

late flights, cancelled flights,

1.8

1.9

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2.

2.1

PUBLIC SERVICE OBLIGATIONS

The public service obligations are organised taking into consideration the peculiar conditions
created by Sardinia's insularity. The public service obligations with respect to the number of
minimum frequency (that is understood to be guaranteed by direct flights), of flight times, and of
offered capacity are as follows:

2.1.1

On the Alghero/Rome route:

(a) Daily minimum frequency

On the Alghero/Rome route, at least three to four (1) return flights shall be guaranteed from 1
October to 31 May, and at least five return flights shall be guaranteed from 1 June to 30
September (including the Christmas and Easter periods).

(b) Flight times

On the Alghero/Rome route, there shall be guaranteed at least

1 flight between 06:45 and 07:45

1 flight between 13:30 and 15:30

1 flight between 19:30 and 22:30.

On the Rome/Alghero route, there shall be guaranteed at least

1 flight between 07:00 and 08:30

1 flight between 13:30 and 15:30

1 flight between 19:30 and 22:30.

(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

The daily minimum capacity offered during the period from 1 October to 31 May shall be
450 seats on the Alghero/Rome route and 450 seats on the Rome Alghero route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 750 seats on the Alghero/Rome route
and 750 seats on the Rome/Alghero route.

2.1.2

On the Alghero/Milan route:

(a) Daily minimum frequency

On the Alghero/Milan route, at least three to four (1) return flights shall be guaranteed from 1
October to 31 May, and at least four return flights shall be guaranteed from 1 June to 30
September (including the Christmas and Easter periods).

(1) The number of scheduled flights indicated by the asterisk (*) may vary within the season according to the period and
day of the week. The flight schedule organised by period and days of the week shall be arranged in advance by the
companies which have accepted the public service obligations. Such flight schedules shall have the objective of guar-
anteeing the full satisfaction of the demand and shall be deposited by the carriers which have accepted the public
service obligations at least 15 days prior to the beginning of each aeronautical season with ENAC and shall also be
communicated to the Autonomous Region of Sardinia, which reserves the right to ask for adjustments where it finds
insufficiencies.

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(b) Flight times

On the Alghero/Milan route, there shall be guaranteed at least

1 flight between 06:45 and 07:45

1 flight between 13:30 and 15:30

1 flight between 19:30 and 22:30.

On the Milan/Alghero route, there shall be guaranteed at least

1 flight between 07:00 and 08:30

1 flight between 13:30 and 15:30

1 flight between 19:30 and 22:30.

(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

The daily minimum capacity offered during the period from 1 October to 31 May shall be
450 seats on the Alghero/Milan route and 450 seats on the Milan Alghero route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 600 seats on the Alghero/Milan route
and 600 seats on the Rome/Milan route.

2.1.3

On the Alghero/Bologna route:

(a) Daily minimum frequency

On the Alghero/Bologna route, at least one return flight shall be guaranteed during the entire
year.

(b) Flight times

The carriers which accept the public service obligations may determine the flight schedule.
However, such carriers shall take in account the necessity to guarantee the return flight during
the day in Sardinia and a significant stay at each destination.

(c) Offered capacity

The daily minimum capacity offered during the entire year shall be 130 seats on the Alghero/
Bologna route and 130 seats on the Bologna/Alghero route.

2.1.4

On the Alghero/Turin route:

(a) Daily minimum frequency

On the Alghero/Turin route, at least one return flight shall be guaranteed during the entire
year.

(b) Flight times

The carriers which accept the public service obligations may determine the flight schedule.
However, such carriers shall take in account the necessity to guarantee the return flight during
the day in Sardinia and a significant stay at each destination.

(c) Offered capacity

The daily minimum capacity offered during the entire year shall be 35 seats on the Alghero/
Turin route and 35 seats on the Turin/Alghero route.

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2.1.5

On the Alghero/Pisa route:

(a) Daily minimum frequency

On the Alghero/Pisa route, at least one return flight shall be guaranteed during the entire year.

(b) Flight times

The carriers which accept the public service obligations may determine the flight schedule.
However, such carriers shall take in account the necessity to guarantee the return flight during
the day in Sardinia and a significant stay at each destination.

(c) Offered capacity

The daily minimum capacity offered during the entire year shall be 130 seats on the Alghero/
Pisa route and 130 seats on the Pisa/Alghero route.

2.1.6

On the Cagliari/Rome route:

(a) Daily minimum frequency

On the Cagliari/Rome route, at least eight return flights shall be guaranteed from 1 October to
31 May, and at least 11 to 13 (1) return flights shall be guaranteed from 1 June to 30
September (including the Christmas and Easter periods).

(b) Flight times

On the Cagliari/Rome route, there shall be guaranteed at least

3 flights between 06:30 and 09:30

1 flight between 13:00 and 15:30

2 flights between 19:30 and 22:30.

On the Rome/Cagliari route, there shall be guaranteed at least

2 flights between 06:30 and 09:30

1 flight between 13:30 and 15:30

1 flight between 19:30 and 22:30.

(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

(1) The number of scheduled flights indicated by the asterisk (*) may vary within the season according to the period and
day of the week. The flight schedule organised by period and days of the week shall be arranged in advance by the
companies which have accepted the public service obligations. Such flight schedules shall have the objective of guar-
anteeing the full satisfaction of the demand and shall be deposited by the carriers which have accepted the public
service obligations at least 15 days prior to the beginning of each aeronautical season with ENAC and shall also be
communicated to the Autonomous Region of Sardinia, which reserves the right to ask for adjustments where it finds
insufficiencies.

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The daily minimum capacity offered during the period from 1 October to 31 May shall be
1 200 seats on the Cagliari/Rome route and 1 200 seats on the Rome/Cagliari route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 1 500 seats on the Cagliari/Rome route
and 1 500 seats on the Rome/Cagliari route.

2.1.7

On the Cagliari/Milan route:

(a) Daily minimum frequency

On the Cagliari/Milan route, at least five return flights shall be guaranteed from 1 October to
31 May, and at least five to eight (1) return flights shall be guaranteed from 1 June to 30
September (including the Christmas and Easter periods).

(b) Flight times

On the Cagliari/Milan route, there shall be guaranteed at least

2 flights between 06:30 and 08:30

1 flight between 13:00 and 15:30

2 flights between 19:30 and 22:30.

On the Milan/Cagliari route, there shall be guaranteed at least

2 flights between 07:00 and 09:00

1 flight between 13:30 and 15:30

2 flights between 19:30 and 22:30.

(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

The daily minimum capacity offered during the period from 1 October to 31 May shall be
750 seats on the Cagliari/Milan route and 750 seats on the Milan/Cagliari route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 750 seats on the Cagliari/Milan route and
750 seats on the Milan/Cagliari route.

2.1.8

On the Cagliari/Bologna route:

(a) Daily minimum frequency

On the Cagliari/Bologna route, at least one to two (1) return flights shall be guaranteed from 1
October to 31 May, and at least two return flights shall be guaranteed from 1 June to 30
September (including the Christmas and Easter periods).

(b) Flight times

With regard to connections characterised by a single daily frequency (or at the most by a
double daily frequency), the carriers which accept the public service obligations may deter-
mine the flight schedule. However, such carriers shall take in account the necessity to guar-
antee the return flight during the day in Sardinia and a significant stay at each destination.

(1) The number of scheduled flights indicated by the asterisk (*) may vary within the season according to the period and
day of the week. The flight schedule organised by period and days of the week shall be arranged in advance by the
companies which have accepted the public service obligations. Such flight schedules shall have the objective of guar-
anteeing the full satisfaction of the demand and shall be deposited by the carriers which have accepted the public
service obligations at least 15 days prior to the beginning of each aeronautical season with ENAC and shall also be
communicated to the Autonomous Region of Sardinia, which reserves the right to ask for adjustments where it finds
insufficiencies.

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(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

The daily minimum capacity offered during the period from 1 October to 31 May shall be
150 seats on the Cagliari/Bologna route and 150 seats on the Bologna/Cagliari route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 300 seats on the Cagliari/Bologna and
300 seats on the Bologna/Cagliari route.

2.1.9

On the Cagliari/Turin route:

(a) Daily minimum frequency

On the Cagliari/Turin route, at least one return flight shall be guaranteed during the entire
year.

(b) Flight times

The carriers which accept the public service obligations may determine the flight schedule.
However, such carriers shall take in account the necessity to guarantee the return flight during
the day in Sardinia and a significant stay at each destination.

(c) Offered capacity

The daily minimum capacity offered during the entire year shall be 150 seats on the Cagliari/
Turin route and 150 seats on the Turin/Cagliari route.

2.1.10 On the Cagliari/Pisa route:

(a) Daily minimum frequency

On the Cagliari/Pisa route, at least one return flight shall be guaranteed during the entire year.

(b) Flight times

The carriers which accept the public service obligations may determine the flight schedule.
However, such carriers shall take in account the necessity to guarantee the return flight during
the day in Sardinia and a significant stay at each destination.

(c) Offered capacity

The daily minimum capacity offered during the entire year shall be 130 seats on the Cagliari/
Pisa route and 130 seats on the Pisa/Cagliari route.

2.1.11 On the Cagliari/Verona route:

(a) Daily minimum frequency

On the Cagliari/Verona route, at least one return flight shall be guaranteed from 1 October to
31 May, and at least two return flights shall be guaranteed from 1 June to 30 September
(including the Christmas and Easter periods).

(b) Flight times

With regard to connections characterised by a single daily frequency (or at the most by a
double daily frequency), the carriers which accept the public service obligations may deter-
mine the flight schedule. However, such carriers shall take in account the necessity to guar-
antee the return flight during the day in Sardinia and a significant stay at each destination.

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(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

The daily minimum capacity offered during the period from 1 October to 31 May shall be
150 seats on the Cagliari/Verona route and 150 seats on the Verona/Cagliari route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 300 seats on the Cagliari/Verona and
300 seats on the Verona/Cagliari route.

2.1.12 On the Cagliari/Naples route:

(a) Daily minimum frequency

On the Cagliari/Naples route, at least one return flight shall be guaranteed during the entire
year.

(b) Flight times

The carriers which accept the public service obligations may determine the flight schedule.
However, such carriers shall take in account the necessity to guarantee the return flight during
the day in Sardinia and a significant stay at each destination.

(c) Offered capacity

The daily minimum capacity offered during the entire year shall be 130 seats on the Cagliari/
Naples route and 130 seats on the Naples/Cagliari route.

2.1.13 On the Cagliari/Palermo route:

(a) Daily minimum frequency

On the Cagliari/Palermo route, at least one return flight shall be guaranteed during the entire
year.

(b) Flight times

The carriers which accept the public service obligations may determine the flight schedule.
However, such carriers shall take in account the necessity to guarantee the return flight during
the day in Sardinia and a significant stay at each destination.

(c) Offered capacity

The daily minimum capacity offered during the entire year shall be 35 seats on the Cagliari/
Palermo route and 35 seats on the Palermo/Cagliari route.

2.1.14 On the Olbia/Rome route:

(a) Daily minimum frequency

On the Olbia/Rome route, at least three return flights shall be guaranteed from 1 October to
31 May, and at least six to nine (1) return flights shall be guaranteed from 1 June to 30
September (including the Christmas and Easter periods).

(1) The number of scheduled flights indicated by the asterisk (*) may vary within the season according to the period and
day of the week. The flight schedule organised by period and days of the week shall be arranged in advance by the
companies which have accepted the public service obligations. Such flight schedules shall have the objective of guar-
anteeing the full satisfaction of the demand and shall be deposited by the carriers which have accepted the public
service obligations at least 15 days prior to the beginning of each aeronautical season with ENAC and shall also be
communicated to the Autonomous Region of Sardinia, which reserves the right to ask for adjustments where it finds
insufficiencies.

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(b) Flight times

On the Olbia/Rome route, there shall be guaranteed at least

1 flight between 06:45 and 07:45

1 flight between 13:30 and 15:30

1 flight between 19:30 and 22:30.

On the Rome/Olbia route, there shall be guaranteed at least

1 flight between 07:00 and 08:30

1 flight between 13:30 and 15:30

1 flight between 19:30 and 22:30.

(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

The daily minimum capacity offered during the period from 1 October to 31 May shall be
450 seats on the Olbia/Rome route and 450 seats on the Rome/Olbia route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 900 seats on the Olbia/Rome route and
900 seats on the Rome/Olbia route.

2.1.15 On the Olbia/Milan route:

(a) Daily minimum frequency

On the Olbia/Milan route, at least two to three (1) return flights shall be guaranteed from 1
October to 31 May, and at least 7 to 13(*) return flights shall be guaranteed from 1 June to
30 September (including the Christmas and Easter periods).

(b) Flight times

On the Olbia/Milan route, there shall be guaranteed at least

1 flight between 06:45 and 07:45

1 flight between 13:30 and 15:30 (only in the event of 3 daily flights during the period from
1 October to 31 May)

1 flight between 19:30 and 22:30.

On the Milan/Olbia route, there shall be guaranteed at least

1 flight between 07:00 and 08:30

1 flight between 13:30 and 15:30 (only in the event of three daily flights during the period
from 1 October to 31 May)

1 flight between 19:30 and 22:30.

(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

(1) The number of scheduled flights indicated by the asterisk (*) may vary within the season according to the period and
day of the week. The flight schedule organised by period and days of the week shall be arranged in advance by the
companies which have accepted the public service obligations. Such flight schedules shall have the objective of guar-
anteeing the full satisfaction of the demand and shall be deposited by the carriers which have accepted the public
service obligations at least 15 days prior to the beginning of each aeronautical season with ENAC and shall also be
communicated to the Autonomous Region of Sardinia, which reserves the right to ask for adjustments where it finds
insufficiencies.

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The daily minimum capacity offered during the period from 1 October to 31 May shall be
300 seats on the Olbia/Milan route and 300 seats on the Milan/Olbia route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 1 050 seats on the Olbia/Milan route and
1 050 seats on the Milan/Olbia route.

2.1.16 On the Olbia/Bologna route:

(a) Daily minimum frequency

On the Olbia/Bologna route, at least one return flight shall be guaranteed during the entire
year.

(b) Flight times

The carriers which accept the public service obligations may determine the flight schedule.
However, such carriers shall take in account the necessity to guarantee the return flight during
the day in Sardinia and a significant stay at each destination.

(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

The daily minimum capacity offered during the period from 1 October to 31 May shall be
150 seats on the Olbia/Bologna route and 150 seats on the Bologna/Olbia route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 300 seats on the Olbia/Bologna and 300
seats on the Bologna/Olbia route.

2.1.17 On the Olbia/Turin route:

(a) Daily minimum frequency

On the Olbia/Turin route, at least one return flight shall be guaranteed during the entire year.

(b) Flight times

The carriers which accept the public service obligations may determine the flight schedule.
However, such carriers shall take in account the necessity to guarantee the return flight during
the day in Sardinia and a significant stay at each destination.

(c) Offered capacity

The daily minimum capacity offered during the entire year shall be 150 seats on the Olbia/
Turin route and 150 seats on the Turin/Olbia route.

2.1.18 On the Olbia/Verona route:

(a) Daily minimum frequency

On the Olbia/Verona route, at least one return flight shall be guaranteed from 1 October to
31 May, and at least two return flights shall be guaranteed from 1 June to 30 September
(including the Christmas and Easter periods).

(b) Flight times

With regard to connections characterized by a single daily frequency (or at the most by a
double daily frequency), the carriers which accept the public service obligations may deter-
mine the flight schedule. However, such carriers shall take in account the necessity to guar-
antee the return flight during the day in Sardinia and a significant stay at each destination.

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(c) Offered capacity

The daily offered capacity is determined taking into consideration the different frequencies
provided during the two periods as described in the public service obligations.

The daily minimum capacity offered during the period from 1 October to 31 May shall be
150 seats on the Olbia/Verona route and 150 seats on the Verona/Olbia route.

The daily minimum capacity offered during the period from 1 June to 30 September
(including the Christmas and Easter periods) shall be 300 seats on the Olbia/Verona and 300
seats on the Verona/Olbia route.

3.

AIRCRAFT TO BE USED

The aircraft to be used on the routes

Alghero/Rome/Alghero

Alghero/Milan/Alghero

Cagliari/Rome/Cagliari

Cagliari/Milan/Cagliari

Cagliari/Bologna/Cagliari

Cagliari/Turin/Cagliari

Cagliari/Verona/Cagliari

Olbia/Rome/Olbia

Olbia/Milan/Olbia

Olbia/Bologna/Olbia

Olbia/Turin/Olbia

Olbia/Verona/Olbia

shall each have a minimum capacity of 150 seats.

The aircraft to be used on the routes

Alghero/Bologna/Alghero

Alghero/Pisa/Alghero

Cagliari/Pisa/Cagliari

Cagliari/Naples/Cagliari

shall each have a minimum capacity of 130 seats.

The aircraft to be used on the routes

Alghero/Turin/Alghero

Cagliari/Palermo/Cagliari

shall each have a minimum capacity of 35 seats.

3.1

3.2

The entire capacity of each aircraft to be used, even if it exceeds the minimum limit provided
above, shall be offered for sale for each flight in accordance with the imposed public service obli-
gations without any seating restrictions for residents and/or non-residents.

Any practices designed to surreptitiously avoid such prescription, and in particular the refusal to
issue tickets at a favoured fare notwithstanding the seating availability on the aircraft, shall be
considered a serious breach of the imposed public service obligations, and said breach shall be
subject to sanctions.

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4.

FARES

4.1

The fare structure for all the affected routes must include:

— a maximum favoured fare which is that maximum price applicable to passengers who belong

to a favoured category as described herein,

— a maximum non-favoured fare which is that maximum price applicable to all passengers who

do not belong to a favoured category.

The carriers which accept the public service obligations undertake to structure the fares according
to the different groups so as to guarantee the sale of an adequate number of special and discount
tickets that results in an average sales price significantly lower than the maximum non-favoured
fare.

Affected route

Maximum favoured fare

Maximum non-favoured
fare

Alghero/Rome

Alghero/Milan

Alghero/Bologna

Alghero/Turin

Alghero/Pisa

Cagliari/Rome

Cagliari/Milan

Cagliari/Bologna

Cagliari/Turin

Cagliari/Pisa

Cagliari/Verona

Cagliari/Naples

Cagliari/Palermo

Olbia/Rome

Olbia/Milan

Olbia/Bologna

Olbia/Turin

Olbia/Verona

37,00

47,00

57,00

57,00

57,00

37,00

47,00

57,00

57,00

57,00

57,00

57,00

37,00

37,00

47,00

57,00

57,00

57,00

100,00

130,00

140,00

140,00

140,00

100,00

130,00

140,00

140,00

140,00

140,00

140,00

100,00

100,00

130,00

140,00

140,00

140,00

4.2

4.3

4.4

4.5

All the indicated fares shall include VAT and shall be net of airport taxes and charges and of the
crisis surcharge of which the maximum amount is EUR 6. Whenever the conditions which
the crisis surcharge diminish or are re-evaluated, such crisis
brought about
surcharge shall be eliminated or proportionately reduced. No other charges of whatever kind
regardless of their denomination shall be applied to the fares described herein.

the levying of

The favoured fare is not subject to limitations. No restriction shall apply to the favoured fare, such
as a penalty for changing the date, time, or ticket, nor any penalty for a refund, provided that the
changes or the refund request are made prior to 48 hours of departure. Subsequent to such term
and until the time of departure, such changes and such refund shall carry a lump-sum penalty of
EUR 10.

A ticket sale and distribution system shall be provided which is completely free and does not
involve any extra financial charge for the passenger.

Every year, beginning on 1 January 2006, the competent authorities shall review the fare structure
described herein with respect to the inflation rate from the preceding year as calculated according
to the Italian statistical index for families, workers and employees (ISTAT/FOI index) for consumer
prices. The revision shall be communicated to all the carriers which operate on the affected routes
applying the fare structure described herein and shall be communicated to the European Commis-
sion for publication in the Official Journal of the European Union.

C 306/18

EN

Official Journal of the European Union

10.12.2004

4.6

4.7

4.8

In the event of notice that the average fuel cost beginning in the second semester of 2004 sustains
percentage variations greater than 5 %, the fares shall be revised with respect to such percentage
variations and in proportion to the fuel cost's effect on the carrier's performance costs. Any
possible adjustment shall be decided on a semester basis by the Minister of Infrastructure and
Transportation in agreement with the President of the Autonomous Region of Sardinia on the
basis of an investigation conducted by a joint technical committee comprised of a representative
nominated by the Minister of Infrastructure and Transportation, a representative nominated by
ENAC and by a representative nominated by the Autonomous Region of Sardinia. In the event of
an increase in excess of the indicated percentage, the said joint technical committee shall initiate
proceedings to decide an adjustment upon receiving notice from the carriers operating on the
affected routes. In the event of a decrease, the said joint technical committee may autonomously
initiate proceedings to decide an adjustment without receiving any notice from the carriers.
During the course of the investigation, the joint technical committee must hear the carriers oper-
ating on the affected routes. Any possible fare adjustment shall become effective beginning with
the semester following the semester in the joint technical committee received notice or acted
autonomously on the basis of its own notice.

Any fare increases of whatever amount and of whatever denomination which are determined
outside the proceedings described herein are considered unlawful.

The carriers operating on the affected routes are legally bound to apply the favoured fares,
according to the above specified rates, to at least the following groups of passengers:

residents of Sardinia,

people born in Sardinia even if they do not reside in Sardinia,

spouses and children of people born in Sardinia,

disabled people (1);

young people from 2 to 21 years old (1),

elderly people more than 70 years of age (1),

university students until they reach 27 years of age (1).

Children younger than two years old travel free if they do not occupy a seat.

5.

SERVICE CONTINUITY

In accordance with Article 4(1) (c) of Regulation (EEC) No 2408/92, the carrier which accepts the
public service obligations shall guarantee service for a period of at least 36 consecutive months
and shall not suspend such service without giving a six-month prior notice to ENAC and the
Autonomous Region of Sardinia.

5.1

In order to guarantee the flights' continuity, regularity, and punctuality, the carriers which accept
the public service obligations:

undertake each year to fly 98 % of their scheduled flights, with a maximum margin of cancellation
equal to 2 %,

undertake to pay to the regulating authority as a penalty EUR 5 000 for each cancelled flight
exceeding the annual cancellation percentage of 2 %; such sums paid shall be credited to the
account for financing the territorial continuity of Sardinia,

undertake each year to fly punctually 85 % of its flights within 20 minutes of the scheduled flight
times,

undertake to compensate each passenger for every delay more than 20 minutes a credit of
EUR 15 to used for the purchase of another ticket.

5.2

The above described rules shall not apply to cancelled flights and delayed flights due to weather
conditions, strikes or events beyond the control and/or responsibility of the carrier.

(1) Without any discrimination with regard to place of birth, residence and nationality.

10.12.2004

EN

Official Journal of the European Union

C 306/19

6.

SANCTIONS

The suspension of service without prior notice or with prior notice but inconsistent with the rules
described above is subject to administrative and pecuniary sanctions, the amounts of which will
take into account the damage caused to the Public Administration and the damage caused to the
collectivity of the passengers.

6.1

In order to guarantee the punctual observance by the carriers which accept the present public
service obligations, a joint monitoring committee is established with the Councillor of Transporta-
tion of the Autonomous Region of Sardinia to monitor the performance of the public service obli-
gations (the Joint Monitoring Committee). The Joint Monitoring Committee is composed of one
member nominated by the Regional Councillor of Transportation, one member nominated by the
Minister of Infrastructure and Transportation, one member nominated by ENAC, and one member
nominated by each carrier which has accepted the public service obligations.

6.2

The Joint Monitoring Committee:

is presided over by the Regional Councillor of Transportation and ordinarily meets once every
three months, except in case of emergency to be evaluated by its President,

considers the information collected by the Administration of the Airport Districts of Sardinia, by
the airport managing companies, by individual citizens or by consumer groups with respect to
performance of the public service obligations,

finds possible breaches of public service obligations, documents such breaches, and proposes to
if appropriate,
ENAC the adoption of such measure to restore the regularity of service and,
impose sanctions suggesting the type and the amount of such sanctions.

7.

EFFECTIVE DATE

The public service obligations contained in the present enclosure shall become obligatory begin-
ning on 1 January 2005 and shall expire on 31 December 2007.

8.

PRESENTATION — ACCEPTANCE

The carriers which intend to accept the public service obligations contained in the present enclo-
sure shall present, within 15 days of publication in the Official Journal of the European Union of the
communication of the Commission relating to the imposition of said obligations, a formal accep-
tance of the entire contents of the present enclosure to ENAC, Ente Nazionale per l'Aviazione Civile,
via del Castro Pretorio 118, I– 00185 Roma.