 The album is named after an incident at The Pump Room restaurant in Chicago, Illinois. Collins, entering the restaurant with former Led Zeppelin lead vocalist Robert Plant, was denied admittance because he did not meet the restaurant's dress code of "jacket required" for dinner while Plant was allowed in. Collins was wearing a jacket and argued about it. The maître d' argued that the jacket was not "proper". Collins said in an interview with Playboy that he was, at that point, never so mad in his life. After the incident, the singer often appeared on shows such as Late Night with David Letterman and The Tonight Show Starring Johnny Carson, denouncing the restaurant and telling his story. The management of the restaurant later sent him a complimentary sport coat and an apology letter, stating that he could come to the restaurant wearing whatever he wanted.
