 After completing the album, Sony hired Bojan Bazelli to direct the song's music video. After filming the video's first version, record label executives felt the result was sub-par in comparison to the quality of the music. They scrapped the first video and re-filmed it with director Andy Morahan, changing the plot, scenery and imagery. After word got out of the two videos, a Sony employee spoke to the press about Carey, saying how "the special treatment really upset" him. He felt they treated Carey differently from how they would another artist signed to the label, and that they viewed her as a higher priority. He also claimed that Carey was the reason they re-filmed, "they spend $ 200,000 on a video and Mariah doesn 't like it. No big deal." Another employee estimated the figure of both videos at over $ 450,000. After the reports were made, Don Ienner, the president of Sony, refuted the claims, calling them "total bullshit" although admitting, "If we're going to take the time and effort that we did with Mariah, on every level, then we 're going to image her the right way. If it costs a few extra dollars to make a splash in terms of the right imaging, you go ahead and do it."
