 White led efforts to improve accountability and dialogue with passengers during 2005. This included independent audits, town hall meetings, online chats with White and other management officials, and improved signage in stations. White had three more years in his contract to work for Metro, but had come under fire for mismanagement; however, he was also "widely credited with saving the Metrobus system from collapse and with keeping Metro running during the terrorist attacks of Sept. 11, 2001." Despite these efforts, however, the Board of Directors dismissed White on January 11, 2006. Dan Tangherlini replaced White as interim General Manager, effective February 16, 2006.
