 In 2003, Susan's appearance changed and she was seen having her long hair cut when she wanted a fresh start following a split from Karl. Woodburne has revealed that there is no chance of Susan growing her long hair back. She said "I could never grow it long again. I love the ease of having short hair. Back when it was long, I used to wash and dry my hair every morning at home before going into work. That added an extra half-hour to my day". She also added that the Neighbours' bosses at the time believed that women should have long hair. In April 2012, Susan debuted "a stylish new haircut" representing her single status.
