 In 2011, Kapoor starred in Thank You, a comedy about three women who teach a lesson to their philandering husbands. The film, along with Kapoor's performance, received poor reviews; Nikhat Kazmi of The Times of India called her "terribly out of sync". She then played the romantic interest of Shahid Kapoor in the Pankaj Kapur-directed romantic drama, Mausam, which was also poorly received. Despite doubts about her acting ability, critic Saibal Chatterjee of NDTV thought Kapoor conveyed "the essential vulnerability of a girl forever under duress, bringing out just the right mix of feminine fragility and native resolve". The following year, Kapoor played a computer hacker opposite Abhishek Bachchan and Bipasha Basu in the Abbas – Mustan-directed action film, Players, a remake of 2003's The Italian Job. Her role was originally written for Katrina Kaif, who was unavailable for the film. Although journalists had high expectations, it failed commercially, and Raja Sen of Rediff.com remarked derogatively that Kapoor "truly entertains with her childish attempt to pass off as a Gold-medalist hacker". Kapoor's string of poorly-received films began to hinder her career.
