 Investigations were held in various states, including Arkansas, Michigan, and Missouri, which led to lawsuits that accused brokers of illegally reselling tickets from the Best of Both Worlds Tour. "When you allow the hijacking of the market, it's literally the worst of both worlds. You get charged too much, and there's no access for the locals", said Missouri Attorney General Jay Nixon. Numerous ticket brokers accessed tickets prior to fans as a result of a software program by RMG Technologies Inc, which permitted its clients to circumvent Ticketmaster.com's CAPTCHA access controls, and use the copyrighted website in a manner that violated the site's "Terms of Use". Ticketmaster took legal action against RMG Technologies via the United States District Court for the Central District of California, claiming that the developed software for ticket brokers illegally "allows them to cut in line". RMG Technologies representative denied the allegations and said they should not be held accountable because Ticketmaster is getting still paid for the tickets. "This may be the only time in history that any seller sued its customers for paying them too much money", the attorney for RMG Technologies wrote in court documents.
