 The character has been well received. The South Wales Evening Post called Donna "one of the programme's most popular faces" and the Bristol Evening Post said she was "one of the most refreshing Neighbours characters to come along for many a moon". Daniel Kilkelly of Digital Spy said the character had become a favourite with fans. Ruth Deller, of television website Lowculture, called Donna "fierce and fabulous". Robbie's co-star, Scott Major (Lucas Fitzgerald) praised her performance as Donna saying, "Donna could 've been played in so many ways, but I think Margot nailed it, she's always fun to work with, she's a barrel of laughs and always works hard at her stuff. She's really created Donna on her own and made Donna her own character".
