 On April 20, 2011, it was reported that customers had launched a protest against perceived shortcomings of Portal 2. Users complained that the game was too short — some saying that it is only four hours long, about the existence of paid, downloadable content for some versions at launch, and that the Windows and OS X versions were ports of the console version. Other journalists countered that the quality of the graphics on the Windows and Mac versions did not suggest a simple console port. Stephen Totilo of Kotaku wrote that the game lasted nine hours and that the downloadable content consisted purely of cosmetic add-ons. Some journalists said that the minimal impact of The Potato Sack alternative reality game on the early release of Portal 2 may be influencing the user scores.
