Represent the dialog for retrieving similar scenarios Speaker4: Hi Speaker1, you alright?
Speaker1: Hi Speaker4! 
Speaker1: All good, except for Microsip issues - will be resolved soon :)
Speaker4: Oh, your professionalism exceeds my expectations ;)
Speaker4: Thank you very much! :)
Speaker1: Should be solved in 15 mins. Please use Skype in the meantime, will let you know once done :)
Speaker4: Thanks! :)
Speaker1: Looks like it's fixed, please check at your convenience.
Speaker4: It says incorrect password.
Speaker1: Hm.. let me check that.
Speaker1: Could you please try closing and opening Microsip?
Speaker4: Still the same.
Speaker4: Still "connecting".
Speaker1: When do you have your next time slot?
Speaker4: Tomorrow, Speaker3:30, it says "request timeout" now.
Speaker1: I would do a reinstall of Microsip, as that could solve the issue.
Speaker1: Speaker2:
Speaker1: <file_other> 
Speaker1: When you'll have the time, no rush.
Speaker4: On it! 
Speaker4: Okay, installed.
Speaker1: That was quick :)
Represent the dialog scenario for retrieval Speaker4 is having problems with Microsip. Speaker1 suggests a reinstall.
Represent the dialog scenario for retrieval Speaker1 passed a driving exam.