Represent the dialog for retrieving similar scenarios Speaker1: Hi Speaker2
Speaker1: Can you please top up my Skype account?
Speaker1: I've problems with MicroSip. It's breaking down all the time.
Speaker1: And the reception is just so bad. 
Speaker2: Hey... on it!
Speaker1: Thanks!
Speaker2: It was set to recharge if it fell under 2 $ :) but recharged it now, should be ok.
Speaker1: Thanks so much!
Speaker2: No worries!
Speaker1: And the MicroSip thing?
Speaker1: Do you have any clue why it's working like this?
Speaker1: I already had this problem before, a few months back.
Speaker2: When quality issues appear, we report it to the provider and they change the routing, which usually fixes the issue.
Speaker2: Could you please send a couple of example recordings to the system mail, with a short description when you'll have the time?
Speaker2: And we'll investigate :)
Speaker2: in the meantime, skype is ok as backup.
Speaker1: OK! Thanks for your help again! 
Speaker2: Sure! Let me know if that works fine!
Speaker1: Will do!
Represent the dialog scenario for retrieval Speaker2 charged Speaker1's Skype account and will handle the issue of MicroSip's bad quality. 
Represent the dialog scenario for retrieval Speaker2 has been traveling for 3 hours already. She will get there around 7pm. Speaker1 will order takeaway pizza for her. 