Represent the dialog for retrieving similar scenarios Speaker3: Hello, sorry to disturb you
Speaker3: 😕
Speaker1: Hi, no problem
Speaker1: what issue are you having?
Speaker3: To be honest, I don't know what happened
Speaker3: I think when my Skype account was set up some months ago, it was linked to an email address which I can't access 
Speaker3: I need to update my security info, and I'm not able too
Speaker3: <file_photo>
Speaker3: That's the message
Speaker3: No idea why its like this, it's prompting me to send a code to that email, with no other choice
Speaker1: Hmm..
Speaker1: That appears to be the email used when registering
Speaker1: Have you already made a request to receive the code?
Speaker3: No, not yet, should I do that?
Speaker1: Yes, please, let me know once it's done
Speaker3: Ok, done
Speaker1: Hmm.. I can't see that any code was received..
Speaker3: Very odd :/
Speaker3: Should I try again?
Speaker1: I think we have a problem
Speaker1: Does it give you an option to change the email address?
Speaker3: No, It doesn't. On the Microsoft recovery page, I can only see my personal account
Speaker1: Do you mind if I access the Skype account? I will try to fix it
Speaker3: Sure, Speaker4: Speaker2: kljhg09ghjk
Speaker1: Ok, you now have one more month of access, you can try and login
Speaker3: Perfect!! Yes, I managed!! Thank you so much!! 👏👏
Speaker1: Great 👍
Represent the dialog scenario for retrieval Speaker1 fixed Speaker3's issue with Skype. 
Represent the dialog scenario for retrieval Speaker1 is looking for Speaker2. Speaker1 needs to talk with him. Speaker2 will come over to his office tomorrow morning.