Course: Management Communication 管理沟通
Modules:
Video
Why we need communication, Hierarchies,Definition, and Principles of Communication, Organization is a complexity system made up by people, Organization communication is a process of mutual effect., Main Functions of Management Communication, Formal Communication and Informal Communication, Upward,Downward,Horizontal and Diagnal Communication, One-way Communication and Two-way Communication, Oral Communication, Written Communication, Electronic Communication, Verbal Communication and Nonverbal Communication, Effective Management Communication, The Management Functions of Effective Communication, The Traits of Communication Experts
"Economic man" and Theory X, "Social Man and Human Relation Theory, Self-Atuaalizing Man and Theory Y, Complex Human Hypothesis and Beyond Theory Y, "Intellectuals" and Theory Z, Man's nature at birth is good., Born With Evil, Plastic Theory of Human Nature, A Comparison of Human Nature Hypothesis Between China and the West, "Dao" of Communication, Method of Communication, A comparison of "Face Thoery" between China and  western countries
What is perception?, Psychological Process of Perception, Factors of Perception, the Inclination of Perception towards Communication, Personality and ConmmunicationⅠ, Personality and ConmmunicationⅡ, Values and CommunicationⅠ, Values and CommunicationⅡ, Attitude and CommunicationⅠ, Attitude and Communication II, Emotion and CommunicationⅠ, Emotion and Communication Ⅱ
Understanding Management Communication Strategy, Enhance the Art of Self-Communication, To Understand the Demands of Communication Objects, The Correct Information of the Communication, No one is born to be a good speaker, Know The Purpose of Your SpeechⅠ, Know the Purpose of Your SpeechⅡ, How to Organize an Effective SpeechⅠ, How to Organize an Effective Speech Ⅱ, How to improve the ability of giving a speech？ Ⅰ, How to improve the ability of giving a speech？ Ⅱ
Attentive Listening, not Just Hearing, Challenges of Attentive Listening, How to achieve effective listening?, Charm of the Non-verbal Communication, Facial Language Analysis, Body Language Analysis, Image Language Analysis, Environmental Language Analysis, Differences In Non-verbal Communication in Different Cultures, Understanding the Value of Written Communication, How to write work plan?, How to write work summary?
The Psychological Basis of Group Behavior, Differences  Between Team and Group, Building a Good Team, Clarify Team Role, How to carry out team communication?, How to get along with the superior?, How to get along with colleagues?, How to get along with the subordinates?, External Communication Objects of Organization, External Communication Strategies of Organization
Charm and Characteristics of Interviews, How to carry out effective interviews?Ⅰ, How to carry out effective interviews?Ⅱ, Practical Skills of Interview, Job Interview, Performance Interview
Correct Understanding of Conference Communication, How to organize an effective conference?, Important Skills of Conference Communication, Everything can be negotiated, Types and Strategies of Negotiation, How to carry out successful negotiations?Ⅰ, How to carry out successful negotiations?Ⅱ