Course: Designing the Future of Work
Modules:
Key Concept 1.1.1- Welcome to Designing the Future of Work, Graduate Certificate and Master of Visualisation, Simulation, and Immersive Design, Key Concept 1.2.1 - What Does the Future Hold?, Key Concept 1.2.2 - Imagining Futures, AMP CASE STUDY Goals 360 Part 1: Becoming More Competitive through a Focus on Customer Experience, The Future of Work - via Amplify, Can we Predict the Future of Business? Professor Nick Wailes, The Pace of Change and Perception of Disruption. Dr. Norman Lewis - via Amplify, The Role of Ethics in a Digital Society - via Amplify, The Ethics of Big Data. Professor Nick Wailes, The Changing Context of Organisations. Dr. Andy Polaine, Key Concept 1.3.1 - How is Work Being Disrupted?, Key Concept 1.3.2 - The Impacts of Disruption upon Businesses and Employees, AMP CASE STUDY Goals 360 Part 2: Using AI to Redesign Customers’ Connections to their Financial Future, Advice for Employees. Professor Nick Wailes, Advice for Employers. Professor Nick Wailes, What Startups and Corporations can Learn from Each Other - via Amplify, Investing in Customer Relations - via Amplify, The Importance of Customer Experience in the New Economy. Professor Nick Wailes, The Power and Potential of Crowd Sourcing and Co-Creation. Dr. Norman Lewis - via Amplify, Rethinking Investment in the Future of Work. Dr. Norman Lewis - via Amplify, Design the Future Business that will Destroy Your Current One. Professor Nick Wailes
Key Concept 2.1.1 - The Importance of Being Human, Key Concept 2.1.2 - Human-Machine Relationships, AMP CASE STUDY Goals 360 Part 3: The Importance of the Human Connection in an Automated Service, Will Robots or AI Threaten Jobs? Professor Nick Wailes, What Can Humans do Better than Machines? - via Amplify, Being Human in a World of Big Data, AI, and Automation. Dr. Norman Lewis - via Amplify, Learning from Failure and Developing Perseverance - via Amplify, The Importance of a Rewarding Career - via Amplify, Skills For the Future Workplace - via Amplify, Education in the Future Workplace - via Amplify
Key Concept 3.1.1 - Understanding Design Thinking, Key Concept 3.1.2 - The Importance of a Human-Centred Approach, Evolving Business Practices through Design Thinking - via Amplify, The Criticality of Design in Shaping the Future of Business. Professor Nick Wailes, The Process of Service Design. Dr. Andy Polaine, Key Concept 3.2.1 - Integrating Design into Work Practices, Key Concept 3.2.2 - Designing Your Own Work Future, AMP CASE STUDY Goals 360 Part 4: Designing the Goals 360 Service, CASE STUDY: Redesigning The Bower for the Future. Dr. Andy Polaine, Using Design to Meet Challenges in Business. Dr. Andy Polaine, Advice for Designers Working within Businesses. Sean Brennan, Designing for the Future: Advice for Employers. Dr. Andy Polaine, Designing for the Future: Advice for Employees. Dr. Andy Polaine
Sean Brennan, Head of Design & Innovation, AMP, Megan Dalla-Camina, Co-Founder/CEO, Lead Like a Woman, Susan David Ph.D, CEO, Evidence Based Psychology, Dr Norman Lewis, Director Innovation, PwC UK, Heather McGowan, Author & Advisor, Work to Learn, Ramez Naam, Exponential Technologies, Machine Learning, Artificial Intelligence, Singularity University, Dr Andy Polaine, APAC Regional Design Director, Fjord Evolution APAC Lead. Fjord, Michael Schrage, Researcher Fellow, Innovation Thought Leader, MIT Sloan School's Centre for Digital Business, Chris Shipley, Curator, MIT Solve, Sue Suckling, New Zealand Qualifications Authority, Chair of Callaghan Innovation, Chair of the New Zealand Qualifications Authority, Professor Nick Wailes, Director, AGSM, and Deputy Dean, UNSW Business School. UNSW Sydney