title: Corporate social responsibility in the New Zealand hotel industry: An explorative study

authors: Mackenzie, Murray James

subjects: CSR

abstract: This explorative study examines the extent to which New Zealand 4 and 5 star hotel managers have adopted CSR practices and their commitment through CSR participation. Additionally, this study investigated the influence that New Zealand Government CSR sponsored incentives (“Qualmark” and “Enviro Awards”) have on the adoption of social and environmental practices into the hotel industry and the effect this has on hotel employees' CSR participation. Importantly, previous studies have indicated that employee involvement in CSR has been shown to result a more committed and loyal workforce. This study has indicated that through a greater CSR participation, hotel managers can influence attraction and retention of employees, therefore lowering employee turnover. 
A pragmatic interruptive methodological approach was adopted in designing the research method for this study.  By employing a mixed method research approach the findings of this study reveal that Chain hotel is more likely to incorporate a CSR approach in daily operations. However, evidence from this study has indicated that a hotel's involvement in social and environmental activities have no significant affect upon employee decision to seek employment with that hotel. This study also provides evidence that the initial cost of CSR implementation affected the type and range of CSR involvement. Although employee involvement in CSR activities was viewed as important, there was a lack of related rewards and incentives for CSR participation in line with organisational and employee goals and perception offered in this study. Evidence from this study also implies that an employee's social and environmentally responsibility, although beneficial, was not looked upon as essential in employee selection criteria. However, some hotels had incorporated social and environmental questions when selecting employees, indicating a gradual change in adopting a more knowledgeable and socially involved employee.   
These findings will contribute to evaluating the impacts of a hotel manager's CSR decisions influencing employee turnover and CSR participation.

text: Corporate social responsibility in the New Zealand hotel industry: An explorative study This explorative study examines the extent to which New Zealand 4 and 5 star hotel managers have adopted CSR practices and their commitment through CSR participation. Additionally, this study investigated the influence that New Zealand Government CSR sponsored incentives (“Qualmark” and “Enviro Awards”) have on the adoption of social and environmental practices into the hotel industry and the effect this has on hotel employees' CSR participation. Importantly, previous studies have indicated that employee involvement in CSR has been shown to result a more committed and loyal workforce. This study has indicated that through a greater CSR participation, hotel managers can influence attraction and retention of employees, therefore lowering employee turnover. 
A pragmatic interruptive methodological approach was adopted in designing the research method for this study.  By employing a mixed method research approach the findings of this study reveal that Chain hotel is more likely to incorporate a CSR approach in daily operations. However, evidence from this study has indicated that a hotel's involvement in social and environmental activities have no significant affect upon employee decision to seek employment with that hotel. This study also provides evidence that the initial cost of CSR implementation affected the type and range of CSR involvement. Although employee involvement in CSR activities was viewed as important, there was a lack of related rewards and incentives for CSR participation in line with organisational and employee goals and perception offered in this study. Evidence from this study also implies that an employee's social and environmentally responsibility, although beneficial, was not looked upon as essential in employee selection criteria. However, some hotels had incorporated social and environmental questions when selecting employees, indicating a gradual change in adopting a more knowledgeable and socially involved employee.   
These findings will contribute to evaluating the impacts of a hotel manager's CSR decisions influencing employee turnover and CSR participation.

year: 2015

title: Dual-heritage households: Food, culture, and re-membering in Hamilton, New Zealand

authors: Graham, Rebekah Sarah

subjects: food

abstract: Food is deeply connected to processes of re-membering, identity construction, the texturing of shared spaces, and social relationships. This case-comparative research focusses on how everyday food-related practices (sourcing, preparing, serving and eating) reproduce aspects of culture and communal ways of being. We will consider the food practices of three dual-heritage households who took part in a series of biographical, ‘go-along’, ‘eat-along’ and photo-elicitation interviews. Particular attention is paid to the ways in which food is intimately interwoven with familial relationships, the reproduction of hybrid ways of being, and connecting the present, past, and future.

text: Dual-heritage households: Food, culture, and re-membering in Hamilton, New Zealand Food is deeply connected to processes of re-membering, identity construction, the texturing of shared spaces, and social relationships. This case-comparative research focusses on how everyday food-related practices (sourcing, preparing, serving and eating) reproduce aspects of culture and communal ways of being. We will consider the food practices of three dual-heritage households who took part in a series of biographical, ‘go-along’, ‘eat-along’ and photo-elicitation interviews. Particular attention is paid to the ways in which food is intimately interwoven with familial relationships, the reproduction of hybrid ways of being, and connecting the present, past, and future.

year: 2016

title: The contested shift to a bicultural understanding of place heritage in Aotearoa New Zealand

authors: Passey, Emma

abstract: This article explores contemporary threads in the heritage history of Aotearoa New Zealand, as we witness in real-time the emergence of alternative narratives of Indigenous heritage, in contrast to those of Western dominated modernity and colonial hegemony. Moves to actively decolonise heritage studies is creating shifts in the bicultural understanding of culture and heritage to overtly include place heritage. As this new framing emerges, wider acknowledgement of the significance of Māori heritage landscapes is growing. This is explored here in a series of four case-studies. Each account illustrates how Indigenous Māori voices have gained momentum, and reinforces how Aotearoa New Zealand is transitioning to greater bicultural appreciation through inclusion, changes in social and cultural conventions, and new interpretations of dominant narratives using tools like critical heritage studies and existing legal conventions. This evolution of heritage values is not without repeated contestation, however. Positively, increasing numbers of settler-Pākehā (non-Māori) as well as those colonised, no longer believe or accept the histories previously told. Much needed, robust, and sometimes difficult discussions are taking place, enabling New Zealanders to reconsider the significance of what heritage means to all its people.

text: The contested shift to a bicultural understanding of place heritage in Aotearoa New Zealand This article explores contemporary threads in the heritage history of Aotearoa New Zealand, as we witness in real-time the emergence of alternative narratives of Indigenous heritage, in contrast to those of Western dominated modernity and colonial hegemony. Moves to actively decolonise heritage studies is creating shifts in the bicultural understanding of culture and heritage to overtly include place heritage. As this new framing emerges, wider acknowledgement of the significance of Māori heritage landscapes is growing. This is explored here in a series of four case-studies. Each account illustrates how Indigenous Māori voices have gained momentum, and reinforces how Aotearoa New Zealand is transitioning to greater bicultural appreciation through inclusion, changes in social and cultural conventions, and new interpretations of dominant narratives using tools like critical heritage studies and existing legal conventions. This evolution of heritage values is not without repeated contestation, however. Positively, increasing numbers of settler-Pākehā (non-Māori) as well as those colonised, no longer believe or accept the histories previously told. Much needed, robust, and sometimes difficult discussions are taking place, enabling New Zealanders to reconsider the significance of what heritage means to all its people.

year: 2023-01-01