title: Possibilities of transformation: discourses of difference in organisational communication

authors: Jones, Deborah Helen

abstract: In this thesis I set out to create an interdisciplinary location from which to address the relationship between gender and communication in an organisational context. I draw on feminist and post-structuralist theory to ask the question: How is ‘difference’ constructed in organisational communication? I use the term ‘difference’ here to indicate that I am interested in how ‘gender’ works in relationship with other kinds of difference, especially in relation to ethnic difference.

My thesis is intended as a contribution to feminist communication theory, and specifically, to the emerging field of feminist organisational communication. Because of the approach I take to ‘communication’, this project addresses broad issues of identity, agency and discourse in organisations. In this sense, I also see the thesis as a contribution to organisational studies, and particularly to the study of organisational discourse, which opens up new relationships between ‘organisation’ and ‘communication’. Interdisciplinarity itself is a key issue in my thesis, as I set out to create connections between disciplinary fields in the service of contesting them, rather than seeking to create new boundaries. A second key focus is the development of theoretical sophistication in the field of gender and communication. I draw on feminist/post-structuralist theory, especially feminist readings of Michel Foucault’s work to generate this development. My third key focus is the issue of agency, which I see as central to theorising organisational transformation, and also as central to re-thinking communication theory.

My writing strategies demonstrate my commitments to reflexivity in developing feminist/post-structuralist research epistemologies, and I experiment with ways of paying attention to issues of authority throughout the thesis. This thesis is divided into two main parts. In Chapters 2 to 6, I set up a theoretical framework for feminist/post-structuralist accounts of gender and ethnicity, and weave this theory through the literatures of ‘gender and communication’, ‘cross-cultural communication’, and ‘organisational communication’. I set out to produce an ‘autocritique’, an opportunity to draw on developments in post-structuralist theory to think differently about feminist ‘organisational communication’, putting it within a broader framework of ‘difference’.

In the second part of the thesis, Chapters 7 to 12, I put issues generated by this theoretical framework in a specific organisational context, asking: How are gender and ethnic differences constructed in the discourses of Equal Employment Opportunities (EEO) and Biculturalism in New Zealand government organisations? Chapters 7 and 8 introduce my field studies methodology and research subjects, and provide background narratives which frame the historical and cultural context in which they were carried out. In Chapters 9 to 12 I carry out a discourse analysis of interviews with EEO and Biculturalism practitioners, and also analyse published and unpublished documents associated with ‘difference’ in employment policies. These accounts of field studies are intended as a series of experiments with theorising ‘organisational communication’ in different ways. I complete the thesis with a ‘Review’ (Chapter 13) in which I reflect on key theoretical threads, and on further questions that emerged during the project.

text: Possibilities of transformation: discourses of difference in organisational communication In this thesis I set out to create an interdisciplinary location from which to address the relationship between gender and communication in an organisational context. I draw on feminist and post-structuralist theory to ask the question: How is ‘difference’ constructed in organisational communication? I use the term ‘difference’ here to indicate that I am interested in how ‘gender’ works in relationship with other kinds of difference, especially in relation to ethnic difference.

My thesis is intended as a contribution to feminist communication theory, and specifically, to the emerging field of feminist organisational communication. Because of the approach I take to ‘communication’, this project addresses broad issues of identity, agency and discourse in organisations. In this sense, I also see the thesis as a contribution to organisational studies, and particularly to the study of organisational discourse, which opens up new relationships between ‘organisation’ and ‘communication’. Interdisciplinarity itself is a key issue in my thesis, as I set out to create connections between disciplinary fields in the service of contesting them, rather than seeking to create new boundaries. A second key focus is the development of theoretical sophistication in the field of gender and communication. I draw on feminist/post-structuralist theory, especially feminist readings of Michel Foucault’s work to generate this development. My third key focus is the issue of agency, which I see as central to theorising organisational transformation, and also as central to re-thinking communication theory.

My writing strategies demonstrate my commitments to reflexivity in developing feminist/post-structuralist research epistemologies, and I experiment with ways of paying attention to issues of authority throughout the thesis. This thesis is divided into two main parts. In Chapters 2 to 6, I set up a theoretical framework for feminist/post-structuralist accounts of gender and ethnicity, and weave this theory through the literatures of ‘gender and communication’, ‘cross-cultural communication’, and ‘organisational communication’. I set out to produce an ‘autocritique’, an opportunity to draw on developments in post-structuralist theory to think differently about feminist ‘organisational communication’, putting it within a broader framework of ‘difference’.

In the second part of the thesis, Chapters 7 to 12, I put issues generated by this theoretical framework in a specific organisational context, asking: How are gender and ethnic differences constructed in the discourses of Equal Employment Opportunities (EEO) and Biculturalism in New Zealand government organisations? Chapters 7 and 8 introduce my field studies methodology and research subjects, and provide background narratives which frame the historical and cultural context in which they were carried out. In Chapters 9 to 12 I carry out a discourse analysis of interviews with EEO and Biculturalism practitioners, and also analyse published and unpublished documents associated with ‘difference’ in employment policies. These accounts of field studies are intended as a series of experiments with theorising ‘organisational communication’ in different ways. I complete the thesis with a ‘Review’ (Chapter 13) in which I reflect on key theoretical threads, and on further questions that emerged during the project.

year: 1998

title: Māori loanwords: a corpus of New Zealand English tweets

authors: Trye, David

abstract: Māori loanwords are widely used in New Zealand English for various social functions by New Zealanders within and outside of the Māori community. Motivated by the lack of linguistic resources for studying how Māori loanwords are used in social media, we present a new corpus of New Zealand English tweets. We collected tweets containing selected Māori words that are likely to be known by New Zealanders who do not speak Māori. Since over 30% of these words turned out to be irrelevant (e.g., mana is a popular gaming term, Moana is a character from a Disney movie), we manually annotated a sample of our tweets into relevant and irrelevant categories. This data was used to train machine learning models to automatically filter out irrelevant tweets.

text: Māori loanwords: a corpus of New Zealand English tweets Māori loanwords are widely used in New Zealand English for various social functions by New Zealanders within and outside of the Māori community. Motivated by the lack of linguistic resources for studying how Māori loanwords are used in social media, we present a new corpus of New Zealand English tweets. We collected tweets containing selected Māori words that are likely to be known by New Zealanders who do not speak Māori. Since over 30% of these words turned out to be irrelevant (e.g., mana is a popular gaming term, Moana is a character from a Disney movie), we manually annotated a sample of our tweets into relevant and irrelevant categories. This data was used to train machine learning models to automatically filter out irrelevant tweets.

year: 2019

title: Freezing rich fragments of the World Wide Web

authors: Holmes, Geoffrey

subjects: computer science

abstract: While the World Wide Web (WWW) is an attractive option as a resource for teaching and research it does have some undesirable features. The cost of allowing students unlimited access can be high-both in money and time; students may become addicted to ‘surfing’ the web-exploring purely for entertainment-and jeopardise their studies. Students are likely to discover undesirable material because large scale search engines index sites regardless of their merit. Finally, the explosive growth of WWW usage means that servers and networks are often overloaded, to the extent that a student may gain a very negative view of the technology. 
We have developed a piece of software which attempts to address these issues by capturing rich fragments of the WWW onto local storage media. It is possible to put a collection onto CD ROM, providing portability and inexpensive storage. This enables the presentation of the WWW to distance learning students, who do not have internet access. The software interfaces to standard, commonly available web browsers, acting as a proxy server to the files stored on the local media, and provides a search engine giving full text searching capability within the collection. The software gives educators the opportunity to provide the look and feel of WWW technology while limiting undesirable features of the WWW.

text: Freezing rich fragments of the World Wide Web While the World Wide Web (WWW) is an attractive option as a resource for teaching and research it does have some undesirable features. The cost of allowing students unlimited access can be high-both in money and time; students may become addicted to ‘surfing’ the web-exploring purely for entertainment-and jeopardise their studies. Students are likely to discover undesirable material because large scale search engines index sites regardless of their merit. Finally, the explosive growth of WWW usage means that servers and networks are often overloaded, to the extent that a student may gain a very negative view of the technology. 
We have developed a piece of software which attempts to address these issues by capturing rich fragments of the WWW onto local storage media. It is possible to put a collection onto CD ROM, providing portability and inexpensive storage. This enables the presentation of the WWW to distance learning students, who do not have internet access. The software interfaces to standard, commonly available web browsers, acting as a proxy server to the files stored on the local media, and provides a search engine giving full text searching capability within the collection. The software gives educators the opportunity to provide the look and feel of WWW technology while limiting undesirable features of the WWW.

year: 1997-04