title: Who does external quality assurance policy in Sāmoa serve, and who benefits?

authors: Wright, Farita Tepora

subjects: Higher education quality assurance policy

abstract: Quality assurance has been described as the single most significant policy to have emerged in the higher education sector in recent times. This research critically examines the question of who is served by external quality assurance policy for higher education in Sāmoa through an examination of the voices and values that determine policy, how these shape policy relationships and how academics respond to external quality assurance policy. 
The conceptual framework for this research draws firstly on Kabini Sanga’s (2004) conceptualisation of indigenous Pacific research as having particularities in terms of ontology, epistemology, axiology, and methodology, secondly on aspects of critical realist theory; and subsequently on elements of postcolonial critique and critical policy studies. This research used thematic analysis and an emergent analytical and contextually relevant tool to interpret the research findings. 
The findings indicate firstly that four groups of policy actors influence decision-making on external quality assurance policy in Sāmoa. These groups include quality assurance policy officials as agents of the government, international consultants, university and academic leaders, and transnational quality assurance networks. Consultants and transnational quality assurance networks make up an influential part of the epistemic community that shapes how quality assurance policy officials think about quality assurance in higher education.  
Secondly, the ideal of international recognition and neoliberal management principles such as effectiveness, efficiency, compliance and accountability underpin Sāmoa’s external quality assurance policy, which is also marked by an absence of Sāmoa’s cultural values. The close connection to skills and employment as a driver of neoliberal economic growth is apparent in Sāmoa’s external quality assurance policy documents. This research suggests that the valorisation of the neoliberal values of effectiveness, efficiency, compliance and accountability in Sāmoa’s external quality assurance policy results in a hegemonic, disconnected and transactional relationship between the government and the university.
Academics responded in various ways to external quality assurance policy. Their responses ranged from resistance to resignation to acceptance and affirmation. The reasons for acceptance by academics included the attraction of funding support, local and international recognition of qualifications, the perceived marketability of quality-assured status, and a sincere desire to improve the quality of their work. The reasons for resistance were influenced by a myriad of factors that can be categorised into relational aspects and value factors.
The findings of this research suggest that external quality assurance policy for higher education in Sāmoa is primarily enacted to drive economic growth through efficient and effective skills development and the aspirational purposes of obtaining a better life for Sāmoan people through international and local recognition of higher education qualifications. Overall, it is not evident from this research that external quality assurance policy in Sāmoa serves the purpose of enhancing teaching and learning in higher education.
The findings of this research have implications for how education policymakers in Sāmoa conceptualise policy solutions for quality higher education. This research directs attention to the need to conceptualise policy solutions that are framed within indigenous Sāmoan notions of quality and service for the Sāmoan people. Secondly, there are implications for considering alternative policy approaches that do not rest on neoliberal market principles but focus on social justice. Thirdly there are implications for rethinking the unrelenting drive for international recognition of Sāmoa’s qualifications in view of the discussion on the subsequent hegemony and disconnectedness between those who work in higher education and those who make policy decisions about higher education quality in Sāmoa.

text: Who does external quality assurance policy in Sāmoa serve, and who benefits? Quality assurance has been described as the single most significant policy to have emerged in the higher education sector in recent times. This research critically examines the question of who is served by external quality assurance policy for higher education in Sāmoa through an examination of the voices and values that determine policy, how these shape policy relationships and how academics respond to external quality assurance policy. 
The conceptual framework for this research draws firstly on Kabini Sanga’s (2004) conceptualisation of indigenous Pacific research as having particularities in terms of ontology, epistemology, axiology, and methodology, secondly on aspects of critical realist theory; and subsequently on elements of postcolonial critique and critical policy studies. This research used thematic analysis and an emergent analytical and contextually relevant tool to interpret the research findings. 
The findings indicate firstly that four groups of policy actors influence decision-making on external quality assurance policy in Sāmoa. These groups include quality assurance policy officials as agents of the government, international consultants, university and academic leaders, and transnational quality assurance networks. Consultants and transnational quality assurance networks make up an influential part of the epistemic community that shapes how quality assurance policy officials think about quality assurance in higher education.  
Secondly, the ideal of international recognition and neoliberal management principles such as effectiveness, efficiency, compliance and accountability underpin Sāmoa’s external quality assurance policy, which is also marked by an absence of Sāmoa’s cultural values. The close connection to skills and employment as a driver of neoliberal economic growth is apparent in Sāmoa’s external quality assurance policy documents. This research suggests that the valorisation of the neoliberal values of effectiveness, efficiency, compliance and accountability in Sāmoa’s external quality assurance policy results in a hegemonic, disconnected and transactional relationship between the government and the university.
Academics responded in various ways to external quality assurance policy. Their responses ranged from resistance to resignation to acceptance and affirmation. The reasons for acceptance by academics included the attraction of funding support, local and international recognition of qualifications, the perceived marketability of quality-assured status, and a sincere desire to improve the quality of their work. The reasons for resistance were influenced by a myriad of factors that can be categorised into relational aspects and value factors.
The findings of this research suggest that external quality assurance policy for higher education in Sāmoa is primarily enacted to drive economic growth through efficient and effective skills development and the aspirational purposes of obtaining a better life for Sāmoan people through international and local recognition of higher education qualifications. Overall, it is not evident from this research that external quality assurance policy in Sāmoa serves the purpose of enhancing teaching and learning in higher education.
The findings of this research have implications for how education policymakers in Sāmoa conceptualise policy solutions for quality higher education. This research directs attention to the need to conceptualise policy solutions that are framed within indigenous Sāmoan notions of quality and service for the Sāmoan people. Secondly, there are implications for considering alternative policy approaches that do not rest on neoliberal market principles but focus on social justice. Thirdly there are implications for rethinking the unrelenting drive for international recognition of Sāmoa’s qualifications in view of the discussion on the subsequent hegemony and disconnectedness between those who work in higher education and those who make policy decisions about higher education quality in Sāmoa.

year: 2023

title: Tales of a cross-cultural research journey: Navigating potholes, roadblocks and dead-ends

authors: Cobb, Donella J.

abstract: Undertaking doctoral studies in a different cultural context presents a plethora of challenges for doctoral students. This chapter documents the experiences of one researcher navigating the early stages of her doctoral journey in a cultural context significantly different from her own. While the development of the initial research framework has taken careful development, it has been the ethical considerations throughout this initial stage that have presented ongoing challenges, particularly when considering research from a critical perspective. This chapter highlights some important reflections for doctoral students undertaking research in developing countries, particularly in relation to communication, in-country ethics procedures, time delays and financial considerations. The difficulties encountered on the doctoral journey have highlighted the need to take a critical and reflexive stance throughout the development of the initial research proposal and to be flexible to change the direction of the research if and where needed. Because of a recent change in political circumstances, this nation will remain nameless throughout this chapter in order to protect those who may be implicated with the original work.

text: Tales of a cross-cultural research journey: Navigating potholes, roadblocks and dead-ends Undertaking doctoral studies in a different cultural context presents a plethora of challenges for doctoral students. This chapter documents the experiences of one researcher navigating the early stages of her doctoral journey in a cultural context significantly different from her own. While the development of the initial research framework has taken careful development, it has been the ethical considerations throughout this initial stage that have presented ongoing challenges, particularly when considering research from a critical perspective. This chapter highlights some important reflections for doctoral students undertaking research in developing countries, particularly in relation to communication, in-country ethics procedures, time delays and financial considerations. The difficulties encountered on the doctoral journey have highlighted the need to take a critical and reflexive stance throughout the development of the initial research proposal and to be flexible to change the direction of the research if and where needed. Because of a recent change in political circumstances, this nation will remain nameless throughout this chapter in order to protect those who may be implicated with the original work.

year: 2014

title: Bilingual behaviour checklists: initiating a student, teacher and parent partnership in behaviour management.

authors: Glynn, Ted

subjects: bilingual education

abstract: Three bilingual (Maori and English) behavioural checklists formed part of a project designed to facilitate student, teacher and whanau collaboration in overcoming behavioural difficulties experienced by Maori students, (Hei Awhina Matua). The checklists assessed rankings by 163 students, 21 teachers and 96 whanau members of (1) contexts in which problem behaviours occur, (2) specific problem behaviours and (3) specific most valued behaviours. Data were gathered in three schools: a mainstream intermediate school with a Māori medium syndicate of three classes, a rural Kura Kaupapa Maori (Maori-controlled total immersion school) and a bilingual contributing primary school. While the three schools differed markedly in location, size, and in the proportion of Maori students enrolled, the rankings of settings and behaviours by students, teachers and whanau in each school were highly similar. The paper discusses how these data contributed to the design and development of the Hei Awhina Matua video and training manual, and provided a first step towards a collaborative student teacher and parent partnership in the management of student behaviour.

text: Bilingual behaviour checklists: initiating a student, teacher and parent partnership in behaviour management. Three bilingual (Maori and English) behavioural checklists formed part of a project designed to facilitate student, teacher and whanau collaboration in overcoming behavioural difficulties experienced by Maori students, (Hei Awhina Matua). The checklists assessed rankings by 163 students, 21 teachers and 96 whanau members of (1) contexts in which problem behaviours occur, (2) specific problem behaviours and (3) specific most valued behaviours. Data were gathered in three schools: a mainstream intermediate school with a Māori medium syndicate of three classes, a rural Kura Kaupapa Maori (Maori-controlled total immersion school) and a bilingual contributing primary school. While the three schools differed markedly in location, size, and in the proportion of Maori students enrolled, the rankings of settings and behaviours by students, teachers and whanau in each school were highly similar. The paper discusses how these data contributed to the design and development of the Hei Awhina Matua video and training manual, and provided a first step towards a collaborative student teacher and parent partnership in the management of student behaviour.

year: 2001