title: Performance of New Zealand’s secondary schools: A stakeholders’ perspective

authors: Malik, Arshad Ashfaque

subjects: School Performance

abstract: The performance of State secondary schools in New Zealand is currently measured by the schools’ performance measurement systems (PMS). The PMS are established by the schools’ boards of trustees in line with guidelines developed primarily by the Ministry of Education (MoE), while incorporating the requirements of the Education Review Office (ERO) and the New Zealand Qualifications Authority (NZQA). The PMS focuses on the performance of teachers, as well as the principal and the school, but all are assessed from a stewardship oriented perspective, that does not adequately reflect the expectations of a school’s nongovernmental stakeholders. The purpose of this research is to determine the key stakeholders of State secondary schools in New Zealand and identify their key performance factors (KPFs) and associated key performance indicators (KPIs). This research employed a mixed methods approach, guided by the pragmatist paradigm. This study used a sequential research design consisting of a qualitative method (semistructured interviews) followed by a quantitative method (questionnaire). Stakeholder theory provided the theoretical basis for identifying the schools’ stakeholders, and the theory of stakeholder salience gave the rationale for identification of the schools’ key stakeholders. Two performance measurement frameworks, “strategic factors” and the “portfolio approach” informed this research in identifying the KPFs and associated KPIs of the key stakeholders. This research has identified eight key stakeholders of State secondary schools in New Zealand. They include three Crown entities: ERO, MoE, NZQA, “one statutory body” the board of trustees (BOT), and four nongovernmental stakeholder groups: teachers, parents, students, and the community. The schools’ PMS do not adequately reflect the expectations of nongovernmental stakeholders. Thus, this study has chosen to identify the KPFs and associated KPIs of the two most salient nongovernmental stakeholders, i.e., teachers and parents. This research has identified seven KPFs for teachers in addition to a number of KPIs that indicate the status of the KPFs. Four of the seven teachers’ KPFs: 1) workload, 2) safety, 3) support, and 4) resources reflect issues concerning individual teachers. On the basis of these findings, a holistic teachers’ performance management process for schools has been proposed. This process recognises the transactional relationship between management and teachers, required to improve schools’ performances. This study has also identified seven KPFs for parents; the two most salient are “quality teachers” and “communication” as they influence four other parents’ KPFs. The findings of this investigation have implications in two areas: 1) the management of the schools, and 2) the educational policy of the government. School management needs to provide quality teachers, adequate support to teachers and students by improving the “management system” of schools in line with expectations of teachers and parents, while ensuring safety at all times in schools. The government’s education policy should focus on the following: reducing teachers’ nonteaching activities; providing skills to teachers so that they can engage cross-culturally as well as with students from adverse backgrounds, and inducting individuals into the teaching profession who see teaching as a service/dedication to a cause and not merely a means to earn a living. It is expected that a holistic, stakeholder-focused, and transactional relationship between the school and its stakeholders will result in greater engagement between the schools and their stakeholders, leading to beneficial outcomes for both schools and for society at large such as lower truancy, and improved academic achievement.

text: Performance of New Zealand’s secondary schools: A stakeholders’ perspective The performance of State secondary schools in New Zealand is currently measured by the schools’ performance measurement systems (PMS). The PMS are established by the schools’ boards of trustees in line with guidelines developed primarily by the Ministry of Education (MoE), while incorporating the requirements of the Education Review Office (ERO) and the New Zealand Qualifications Authority (NZQA). The PMS focuses on the performance of teachers, as well as the principal and the school, but all are assessed from a stewardship oriented perspective, that does not adequately reflect the expectations of a school’s nongovernmental stakeholders. The purpose of this research is to determine the key stakeholders of State secondary schools in New Zealand and identify their key performance factors (KPFs) and associated key performance indicators (KPIs). This research employed a mixed methods approach, guided by the pragmatist paradigm. This study used a sequential research design consisting of a qualitative method (semistructured interviews) followed by a quantitative method (questionnaire). Stakeholder theory provided the theoretical basis for identifying the schools’ stakeholders, and the theory of stakeholder salience gave the rationale for identification of the schools’ key stakeholders. Two performance measurement frameworks, “strategic factors” and the “portfolio approach” informed this research in identifying the KPFs and associated KPIs of the key stakeholders. This research has identified eight key stakeholders of State secondary schools in New Zealand. They include three Crown entities: ERO, MoE, NZQA, “one statutory body” the board of trustees (BOT), and four nongovernmental stakeholder groups: teachers, parents, students, and the community. The schools’ PMS do not adequately reflect the expectations of nongovernmental stakeholders. Thus, this study has chosen to identify the KPFs and associated KPIs of the two most salient nongovernmental stakeholders, i.e., teachers and parents. This research has identified seven KPFs for teachers in addition to a number of KPIs that indicate the status of the KPFs. Four of the seven teachers’ KPFs: 1) workload, 2) safety, 3) support, and 4) resources reflect issues concerning individual teachers. On the basis of these findings, a holistic teachers’ performance management process for schools has been proposed. This process recognises the transactional relationship between management and teachers, required to improve schools’ performances. This study has also identified seven KPFs for parents; the two most salient are “quality teachers” and “communication” as they influence four other parents’ KPFs. The findings of this investigation have implications in two areas: 1) the management of the schools, and 2) the educational policy of the government. School management needs to provide quality teachers, adequate support to teachers and students by improving the “management system” of schools in line with expectations of teachers and parents, while ensuring safety at all times in schools. The government’s education policy should focus on the following: reducing teachers’ nonteaching activities; providing skills to teachers so that they can engage cross-culturally as well as with students from adverse backgrounds, and inducting individuals into the teaching profession who see teaching as a service/dedication to a cause and not merely a means to earn a living. It is expected that a holistic, stakeholder-focused, and transactional relationship between the school and its stakeholders will result in greater engagement between the schools and their stakeholders, leading to beneficial outcomes for both schools and for society at large such as lower truancy, and improved academic achievement.

year: 2011

title: Contested terrain in careers: A psychological contract model

authors: Inkson, Kerr

subjects: career

abstract: In this article we extend consideration of differences of interest in employment relationships to career issues. Two sets of interests – those of employing organizations and of individual workers – often make careers ‘contested terrain’ in which organizations pursue strategic advantages and individuals personal advantages. The contestation is contextualized by current trends to individualized employment relations and a focus on managerial, professional and technical work. The two interest sets mirror a disjuncture between two disciplinary bases, the ‘vocational’ base underpinned by psychology and the ‘strategic human resource management’ (SHRM) base, underpinned by economics. We develop a ‘psychological contract’ model, in which both individuals and organizations invest knowledge capital in the other with a view to obtaining long-term returns. We consider the implications of our analysis and model for career management by both individuals and organizations, for future research on careers, and for the interdisciplinary study of careers in an integrated ‘career studies’.

text: Contested terrain in careers: A psychological contract model In this article we extend consideration of differences of interest in employment relationships to career issues. Two sets of interests – those of employing organizations and of individual workers – often make careers ‘contested terrain’ in which organizations pursue strategic advantages and individuals personal advantages. The contestation is contextualized by current trends to individualized employment relations and a focus on managerial, professional and technical work. The two interest sets mirror a disjuncture between two disciplinary bases, the ‘vocational’ base underpinned by psychology and the ‘strategic human resource management’ (SHRM) base, underpinned by economics. We develop a ‘psychological contract’ model, in which both individuals and organizations invest knowledge capital in the other with a view to obtaining long-term returns. We consider the implications of our analysis and model for career management by both individuals and organizations, for future research on careers, and for the interdisciplinary study of careers in an integrated ‘career studies’.

year: 2010

title: Adolescent Māori mothers experiences with social support during pregnancy, birth and motherhood and their participation in education

authors: Rawiri, Casey

subjects: social support

abstract: The purpose of this research was to investigate the role of social support in helping
adolescent Māori mothers cope with pregnancy, birth and motherhood, with a
particular emphasis on its role in enabling them to continue at school. The aim of this
research is to understand and make sense of these experiences and to perhaps identify
gaps within an individual's social network. The analysis and methodology of the
research was underpinned by a community psychology framework.
Nine interviews were conducted with young Māori women who had become pregnant
and continued with their pregnancy, all before the age of 20. The in depth interviews
included questions focusing on the young women learning of pregnancy, the
pregnancy, birth, caring for their child and their experiences with education and future
plans.
Negative experiences were usually those which involved unsupportive people.
Positive interactions were those where support, of all types, was offered and useful to
my participants and their children. Education was highlighted as the most effective
way of providing a better life for adolescent mothers and their children.
The research highlights the importance of social support and the continuation of
education. Combining the efforts of positive social networks and social support
services can improve the lives of adolescent Māori mothers and their children.

text: Adolescent Māori mothers experiences with social support during pregnancy, birth and motherhood and their participation in education The purpose of this research was to investigate the role of social support in helping
adolescent Māori mothers cope with pregnancy, birth and motherhood, with a
particular emphasis on its role in enabling them to continue at school. The aim of this
research is to understand and make sense of these experiences and to perhaps identify
gaps within an individual's social network. The analysis and methodology of the
research was underpinned by a community psychology framework.
Nine interviews were conducted with young Māori women who had become pregnant
and continued with their pregnancy, all before the age of 20. The in depth interviews
included questions focusing on the young women learning of pregnancy, the
pregnancy, birth, caring for their child and their experiences with education and future
plans.
Negative experiences were usually those which involved unsupportive people.
Positive interactions were those where support, of all types, was offered and useful to
my participants and their children. Education was highlighted as the most effective
way of providing a better life for adolescent mothers and their children.
The research highlights the importance of social support and the continuation of
education. Combining the efforts of positive social networks and social support
services can improve the lives of adolescent Māori mothers and their children.

year: 2007