title: Monitoring the landslide at Bramley Drive, Tauranga, NZ

authors: Moon, Vicki G.

subjects: landslide monitoring

abstract: Omokoroa Peninsula, Tauranga Harbour, is prone to landslides in sensitive pyroclastic soils, especially in coastal bluffs. The largest is the landslide at Bramley Drive that first occurred in 1979, and was reactivated in 2011 and 2012. Since 2012 the landslide has been monitored with laser scans, vibro-and static-CPT, pore water logging at 3 depths, and a borehole inclinometer. Laser scan results track degradation of the scarp and allow development of a preliminary magnitude-frequency curve for failure events on the scarp. To date the borehole inclinometer has shown no obvious shear surface development. However, deformations in phase with the solid earth tides are evident in the cumulative displacement plots. Layers of weak soils separated by sharp boundaries are believed to exaggerate the deformations of the solid earth tides to the extent that they are measurable with a simple inclinometer. Residual deformation after subtraction of the earth tide effects indicate some movement over winter of 2014 associated with sensitive soils at or near the failure surface. The depth of this movement corresponds with a zone of high induced pore water pressures under vibratory CPTu. Pore water pressures indicate two discrete aquifers: an upper aquifer in tephra layers high in the upper part of the sequence that responds to atmospheric pressures; and a second aquifer in the underlying ignimbrites. Pressures in the bottom aquifer are lower than in the overlying aquifer in summer and higher in winter. Large spikes in pore water pressure have been observed during winter of 2014; these coincide with the time of deformation noted in the inclinometer traces.

text: Monitoring the landslide at Bramley Drive, Tauranga, NZ Omokoroa Peninsula, Tauranga Harbour, is prone to landslides in sensitive pyroclastic soils, especially in coastal bluffs. The largest is the landslide at Bramley Drive that first occurred in 1979, and was reactivated in 2011 and 2012. Since 2012 the landslide has been monitored with laser scans, vibro-and static-CPT, pore water logging at 3 depths, and a borehole inclinometer. Laser scan results track degradation of the scarp and allow development of a preliminary magnitude-frequency curve for failure events on the scarp. To date the borehole inclinometer has shown no obvious shear surface development. However, deformations in phase with the solid earth tides are evident in the cumulative displacement plots. Layers of weak soils separated by sharp boundaries are believed to exaggerate the deformations of the solid earth tides to the extent that they are measurable with a simple inclinometer. Residual deformation after subtraction of the earth tide effects indicate some movement over winter of 2014 associated with sensitive soils at or near the failure surface. The depth of this movement corresponds with a zone of high induced pore water pressures under vibratory CPTu. Pore water pressures indicate two discrete aquifers: an upper aquifer in tephra layers high in the upper part of the sequence that responds to atmospheric pressures; and a second aquifer in the underlying ignimbrites. Pressures in the bottom aquifer are lower than in the overlying aquifer in summer and higher in winter. Large spikes in pore water pressure have been observed during winter of 2014; these coincide with the time of deformation noted in the inclinometer traces.

year: 2015

title: Retaining the authentic self in the workplace: Authenticity and work engagement in the mass-service industries

authors: Sharp, Lisa Karen Peden

subjects: authenticity

abstract: This research explored the association between authenticity and work engagement within the customer service context of mass-service industries. Authenticity in customer service workers is usually considered detrimental to organisational aims for a consistent standard of good service. However, research which finds that acting the service-persona is associated with emotional exhaustion and cynicism in workers (Brotheridge & Lee, 2002), while authenticity is related to positive customer-outcomes (Bujisic, Wu, Mattila, & Bilgihan, 2014), suggests that authenticity may enhance the experience of service for workers, and their customers, to provide for sustained competitive advantage. In the present research, I sought to examine the relationship between the degree of authenticity that employees use in their interaction with customers, and their experience of work engagement. Mass-service refers to a sector of the service industry modelled on mass-production. Contrary to principles for work engagement, workers in customer service roles within mass-service, usually repeat a small range of tasks with very little variation or autonomy. One hundred and forty service employees in petrol stations, fast food outlets, supermarkets, and in general retail responded to a survey measuring the extent to which they felt authentic, used surface acting and deep acting, their state of self-efficacy, feelings of personal accomplishment, and work engagement. Results revealed a positive relationship between authenticity and work engagement. Surface acting emerged as a less authentic approach to service than deep acting, however, deep acting was not strongly related to authenticity. Personal accomplishment strongly moderated associations with work engagement. Overall, results suggest that an authentic approach to interaction with customers and a sense of personal accomplishment are important to work engagement in mass-service workers. Findings support the promotion of authenticity in the workplace, as well as providing opportunities for workers to obtain a sense of accomplishment. Practical implications for the integration of authenticity into the customer service context, such as greater job autonomy and training customer service employees in the beneficial use of personality within the service-role, are discussed.

text: Retaining the authentic self in the workplace: Authenticity and work engagement in the mass-service industries This research explored the association between authenticity and work engagement within the customer service context of mass-service industries. Authenticity in customer service workers is usually considered detrimental to organisational aims for a consistent standard of good service. However, research which finds that acting the service-persona is associated with emotional exhaustion and cynicism in workers (Brotheridge & Lee, 2002), while authenticity is related to positive customer-outcomes (Bujisic, Wu, Mattila, & Bilgihan, 2014), suggests that authenticity may enhance the experience of service for workers, and their customers, to provide for sustained competitive advantage. In the present research, I sought to examine the relationship between the degree of authenticity that employees use in their interaction with customers, and their experience of work engagement. Mass-service refers to a sector of the service industry modelled on mass-production. Contrary to principles for work engagement, workers in customer service roles within mass-service, usually repeat a small range of tasks with very little variation or autonomy. One hundred and forty service employees in petrol stations, fast food outlets, supermarkets, and in general retail responded to a survey measuring the extent to which they felt authentic, used surface acting and deep acting, their state of self-efficacy, feelings of personal accomplishment, and work engagement. Results revealed a positive relationship between authenticity and work engagement. Surface acting emerged as a less authentic approach to service than deep acting, however, deep acting was not strongly related to authenticity. Personal accomplishment strongly moderated associations with work engagement. Overall, results suggest that an authentic approach to interaction with customers and a sense of personal accomplishment are important to work engagement in mass-service workers. Findings support the promotion of authenticity in the workplace, as well as providing opportunities for workers to obtain a sense of accomplishment. Practical implications for the integration of authenticity into the customer service context, such as greater job autonomy and training customer service employees in the beneficial use of personality within the service-role, are discussed.

year: 2015

title: The Pirates of Parihaka: Parody as a Response to Violence

authors: Moffat, Kirstine

abstract: This paper originates from my archival exploration of Gilbert and Sullivan, specifically Frank Rolleston's adaptation of Pirates of Penzance, a discovery pivotal for my chapter on Gilbert and Sullivan in colonial New Zealand. This led to a broader investigation into literary and musical responses to Parihaka, contemplating the appropriateness of capturing its essence. In 2019, reflecting on our national journey, I align with Ihimaera's perspective, acknowledging the justified anger at injustice but also embracing the optimism and hope—a new dawn after the dark night, symbolizing death, resurrection, and new life. The Maori proverb "Ko te poo e teiwi te kai hari te raa" encapsulates this sentiment, emphasizing that the night brings the day, and "Ko te mate te kai hari i te orange e au" asserts that death brings life.

text: The Pirates of Parihaka: Parody as a Response to Violence This paper originates from my archival exploration of Gilbert and Sullivan, specifically Frank Rolleston's adaptation of Pirates of Penzance, a discovery pivotal for my chapter on Gilbert and Sullivan in colonial New Zealand. This led to a broader investigation into literary and musical responses to Parihaka, contemplating the appropriateness of capturing its essence. In 2019, reflecting on our national journey, I align with Ihimaera's perspective, acknowledging the justified anger at injustice but also embracing the optimism and hope—a new dawn after the dark night, symbolizing death, resurrection, and new life. The Maori proverb "Ko te poo e teiwi te kai hari te raa" encapsulates this sentiment, emphasizing that the night brings the day, and "Ko te mate te kai hari i te orange e au" asserts that death brings life.

year: 2019-11-26