title: Interruption events and sensemaking processes: A narrative analysis of older people's relationships with computers

authors: Richardson, Margaret Ann

subjects: interruption events

abstract: This thesis provides a situated understanding of the ways in which the reality of a new technology is socially constructed. In particular, it examines how members of the aged interpretive community made sense of the computer as an interruption event, a technology not yet routinised as part of their everyday taken-for-granted reality, and needing to be consciously considered and evaluated to make it understandable. Members' sensemaking is studied as a narrative process in which meaning is produced by drawing on a repertoire of narratives, evaluating and developing localised responses to those narratives for the purpose of action taking. 

Two hundred and four participants over the age of 55 years, recruited predominantly from senior citizens' and SeniorNet organisations in the North Island of New Zealand, were interviewed in 28 focus groups over an eighteen month period between September 2001 and May 2003. Participants were categorised according to their self-identified membership of one of three groups:  computer users affiliated to SeniorNet member organisations; computer users without SeniorNet organisational affiliation; and non-computer-users. Their computer-related stories were analysed using narrative analysis to identify and map the similar and different ways in which they constructed computers and themselves in relation to computers, in the stories they told.  

The research findings from this interpretive study augment the largely functionalist literature on older people and computers and provide insights not identified in previous studies. In particular, the findings indicate that participants identified a common meaning for the computer as actually or potentially useful for older people, but their meanings also varied according to their membership of one of the three participant groups, with SeniorNet members tending to identify the computer as an opportunity; Users, as a tool; and Nonusers, as a threat. Participants' meanings were traced through a storying process that identified three narrative elements as key: the settings in which accounts of the principal protagonists older people and computers were produced; the strength of the narrator's identification with old stories and values; and the ways in which the narrators oriented to the computer in the context of other technologies and events, or in isolation from them. 

The study makes a contribution to knowledge by enhancing understanding of older people's relationships with computers, through a micro level investigation of their experiences with, and meanings for, the technology. In addition, by identifying and explicating the processes through which the ongoing reality of a new technology is constructed and negotiated, and compared and contrasted in relation to three separate sub-groups of the one demographic population, the study contributes to social construction of technology theory. The study also makes a contribution to practice by showing how the alignment of old stories and new stories is a crucial component in the process for enabling those new to a technology to negotiate an appropriate placement for it, and how such alignment can be influenced by age-peer groups and the imperatives of inter-generational family communication.

text: Interruption events and sensemaking processes: A narrative analysis of older people's relationships with computers This thesis provides a situated understanding of the ways in which the reality of a new technology is socially constructed. In particular, it examines how members of the aged interpretive community made sense of the computer as an interruption event, a technology not yet routinised as part of their everyday taken-for-granted reality, and needing to be consciously considered and evaluated to make it understandable. Members' sensemaking is studied as a narrative process in which meaning is produced by drawing on a repertoire of narratives, evaluating and developing localised responses to those narratives for the purpose of action taking. 

Two hundred and four participants over the age of 55 years, recruited predominantly from senior citizens' and SeniorNet organisations in the North Island of New Zealand, were interviewed in 28 focus groups over an eighteen month period between September 2001 and May 2003. Participants were categorised according to their self-identified membership of one of three groups:  computer users affiliated to SeniorNet member organisations; computer users without SeniorNet organisational affiliation; and non-computer-users. Their computer-related stories were analysed using narrative analysis to identify and map the similar and different ways in which they constructed computers and themselves in relation to computers, in the stories they told.  

The research findings from this interpretive study augment the largely functionalist literature on older people and computers and provide insights not identified in previous studies. In particular, the findings indicate that participants identified a common meaning for the computer as actually or potentially useful for older people, but their meanings also varied according to their membership of one of the three participant groups, with SeniorNet members tending to identify the computer as an opportunity; Users, as a tool; and Nonusers, as a threat. Participants' meanings were traced through a storying process that identified three narrative elements as key: the settings in which accounts of the principal protagonists older people and computers were produced; the strength of the narrator's identification with old stories and values; and the ways in which the narrators oriented to the computer in the context of other technologies and events, or in isolation from them. 

The study makes a contribution to knowledge by enhancing understanding of older people's relationships with computers, through a micro level investigation of their experiences with, and meanings for, the technology. In addition, by identifying and explicating the processes through which the ongoing reality of a new technology is constructed and negotiated, and compared and contrasted in relation to three separate sub-groups of the one demographic population, the study contributes to social construction of technology theory. The study also makes a contribution to practice by showing how the alignment of old stories and new stories is a crucial component in the process for enabling those new to a technology to negotiate an appropriate placement for it, and how such alignment can be influenced by age-peer groups and the imperatives of inter-generational family communication.

year: 2006

title: Development of action competence using Education for Sustainability in a New Zealand school

authors: Arthur, Margaret

subjects: action competence

abstract: This thesis explores whether an intervention carried out with a senior secondary school Environmental Science class was able to develop action competence in Education for Sustainability (EfS) in the students. The concept of action competence was initially proposed by Danish researchers who were dissatisfied with a focus on behavioural change by other researchers in the field. I was particularly interested in using a New Zealand model of action competence in my classroom and examining the role that the culture of the student played in that model. The United Nations literature includes culture as part of Education for Sustainability but international educational research has not to date. In designing the intervention, examined a range of learning theories and matched them with the needs of students in a city in New Zealand with a very multicultural population. Links were also made between The New Zealand Curriculum and Best Evidence Synthesis from the Ministry of Education here in New Zealand. The resulting intervention had a student centered approach and an emphasis on recognising the culture of students that was based around an action competence model developed for New Zealand. The aim was to see if this combination would enable the students in the intervention to make progress towards being action competent during an EfS unit on action –taking. The intervention was carried out with a class of seventeen students who were undertaking an Education for Sustainability Achievement Standard involving taking an action towards becoming more sustainable. I used an action research approach whereby I taught and supported students through the process. I used their log books, reports, journals and informal conversations to provide my research data. This data was analysed using a continuum I developed that was based on the work of a New Zealand team that adapted the concept of action competence for the New Zealand situation. The research findings indicate that the framework developed by the New Zealand team with the addition of starting from the culture of the students can lead to development of student action competence in EfS.

text: Development of action competence using Education for Sustainability in a New Zealand school This thesis explores whether an intervention carried out with a senior secondary school Environmental Science class was able to develop action competence in Education for Sustainability (EfS) in the students. The concept of action competence was initially proposed by Danish researchers who were dissatisfied with a focus on behavioural change by other researchers in the field. I was particularly interested in using a New Zealand model of action competence in my classroom and examining the role that the culture of the student played in that model. The United Nations literature includes culture as part of Education for Sustainability but international educational research has not to date. In designing the intervention, examined a range of learning theories and matched them with the needs of students in a city in New Zealand with a very multicultural population. Links were also made between The New Zealand Curriculum and Best Evidence Synthesis from the Ministry of Education here in New Zealand. The resulting intervention had a student centered approach and an emphasis on recognising the culture of students that was based around an action competence model developed for New Zealand. The aim was to see if this combination would enable the students in the intervention to make progress towards being action competent during an EfS unit on action –taking. The intervention was carried out with a class of seventeen students who were undertaking an Education for Sustainability Achievement Standard involving taking an action towards becoming more sustainable. I used an action research approach whereby I taught and supported students through the process. I used their log books, reports, journals and informal conversations to provide my research data. This data was analysed using a continuum I developed that was based on the work of a New Zealand team that adapted the concept of action competence for the New Zealand situation. The research findings indicate that the framework developed by the New Zealand team with the addition of starting from the culture of the students can lead to development of student action competence in EfS.

year: 2011

title: Medications and meanings in Maori households with chronic illnesses

authors: Carlson, Teah

subjects: medications

abstract: Domestic spaces have always featured as sites for health care. The home is increasingly referred to as a new therapeutic space within which chronic illnesses are managed within everyday life. This research explores the meanings and use of medications within four Māori households containing at least one chronically ill householder. A broad ethnographic approach was used to capture popular understandings and medication use in daily life. Multiple methods were used, including group discussions with household members, individual interviews, household mapping, and photographic and diary elicitation tasks. Findings shed light on the sources and uses of medications, householder knowledge of medications, communal practices of sharing, caring, rationalising use, grappling with side-effects and the management of illness. I consider what it means for householders to take medications themselves or give these to others, and the care-giving practices that feature in the everyday consumption of medicines. The research is based on the premise that medications are material objects with therapeutic uses that enter into and take on meaning within people’s lives. Medications become culturally embedded phenomena that carry meanings and shape social relationships and practices with Māori households. As such, medications were used in a way that reflected the cultural values and bonds within the households. Within household relationships, medications were invested within meaning to show aroha, support and care. Within a Māori whānau context, the values of maanakitanga, rangatiratanga, and whanaungatanga were recognised as having an integral role in understanding the social practices with medications in each household.

text: Medications and meanings in Maori households with chronic illnesses Domestic spaces have always featured as sites for health care. The home is increasingly referred to as a new therapeutic space within which chronic illnesses are managed within everyday life. This research explores the meanings and use of medications within four Māori households containing at least one chronically ill householder. A broad ethnographic approach was used to capture popular understandings and medication use in daily life. Multiple methods were used, including group discussions with household members, individual interviews, household mapping, and photographic and diary elicitation tasks. Findings shed light on the sources and uses of medications, householder knowledge of medications, communal practices of sharing, caring, rationalising use, grappling with side-effects and the management of illness. I consider what it means for householders to take medications themselves or give these to others, and the care-giving practices that feature in the everyday consumption of medicines. The research is based on the premise that medications are material objects with therapeutic uses that enter into and take on meaning within people’s lives. Medications become culturally embedded phenomena that carry meanings and shape social relationships and practices with Māori households. As such, medications were used in a way that reflected the cultural values and bonds within the households. Within household relationships, medications were invested within meaning to show aroha, support and care. Within a Māori whānau context, the values of maanakitanga, rangatiratanga, and whanaungatanga were recognised as having an integral role in understanding the social practices with medications in each household.

year: 2010