title: Regional E-government Readiness in Saudi Arabia: Challenges and Opportunities (The Case of Hail Region)

authors: Aldhabaan, Abdulrahman

subjects: E-government

abstract: In the last decades, there has been an increase in the adoption of information technologies around the world. In the developed countries as well as some developing countries, governments have adopted information and communication technologies (ICT) to enhance the access and delivery of government services to benefit citizens, businesses, industries, and employees. However, e-government represents a major alteration in the entire public sector structure, principles, culture and the means of carrying out business by making use of the potential of ICT as a device in the government organizations. Many governments around the world have presented electronic government as a way of reducing costs, advancing services for people and raising effectiveness and productivity in the public sector. Hence, e-government has been recognized as one of the main concerns for governments across the world. Though, the presentation of e-government is about a thorough modification within government and about the relationship between a government and its people. Therefore, the implementation of e-government raises significant technological, social, organizational and political issues which must be taken into consideration and treated cautiously by any government planning its implementation.

However, there have been very few studies conducted to investigate, for example, the reasons for the slow progress in regional e-government programs since the introduction of the national e-government program in Saudi Arabia in 2005. Moreover, there is very little published research that emphasizes the factors inhibiting e-government initiatives in Saudi regions. Thus, this study is an attempt to explore and investigate empirically how e-government project is progressing regionally in Saudi Arabia. In addition, it identifies the various challenges and opportunities that regions face.
The study used a qualitative case study by conducting 25 interviews with public sector employees in different positions from 5 government organizations in Hail city. Documents analysis was also utilized in this paper. The overall results indicated that e-government progress is still slow in Hail region, where most of the government agencies in this region are categorized to be progressing in the second stage. However, the comparison of e-government readiness between Hail, Riyadh and Madinah shows that Hail region is still away behind in the implementation of e-government services, while Riyadh and Madinah are generally classified to be progressing in the third stage (two-way service delivery).
The study also indicated that there were some challenges that would hinder the implementation process of e-government adoption in Hail region. These challenges were categorized as technological, social, organizational and political. Technological challenges include (IT standards, security, privacy, accessibility, ICT infrastructure, and interoperability). However, social challenges include (awareness, transparency, e-literacy, trust, authentication, and culture). The results also showed some organizational challenges such as (strategy, change management, resistance to change, and records management). In addition to some political challenges comprising (leadership, legal and regulation issues, and funding issues).
Some opportunities were found to help the organizations in Hail region to advance its e-government services such as (improving management and decision making process, organizing government business process, increasing collaboration among public organizations, increasing productivity, reducing operation cost, enhancing ICT infrastructure, increasing the exchange of data between organizations, improving the efficiency, fastening the transaction process and response, and developing new skills for employees).
Generally, this paper could provide further research with knowledge about regional e-government readiness in Saudi Arabia. Furthermore, it provides a comprehensive sight on recognizing the challenges and opportunities of e-government adoption for the benefit of similar nations.

text: Regional E-government Readiness in Saudi Arabia: Challenges and Opportunities (The Case of Hail Region) In the last decades, there has been an increase in the adoption of information technologies around the world. In the developed countries as well as some developing countries, governments have adopted information and communication technologies (ICT) to enhance the access and delivery of government services to benefit citizens, businesses, industries, and employees. However, e-government represents a major alteration in the entire public sector structure, principles, culture and the means of carrying out business by making use of the potential of ICT as a device in the government organizations. Many governments around the world have presented electronic government as a way of reducing costs, advancing services for people and raising effectiveness and productivity in the public sector. Hence, e-government has been recognized as one of the main concerns for governments across the world. Though, the presentation of e-government is about a thorough modification within government and about the relationship between a government and its people. Therefore, the implementation of e-government raises significant technological, social, organizational and political issues which must be taken into consideration and treated cautiously by any government planning its implementation.

However, there have been very few studies conducted to investigate, for example, the reasons for the slow progress in regional e-government programs since the introduction of the national e-government program in Saudi Arabia in 2005. Moreover, there is very little published research that emphasizes the factors inhibiting e-government initiatives in Saudi regions. Thus, this study is an attempt to explore and investigate empirically how e-government project is progressing regionally in Saudi Arabia. In addition, it identifies the various challenges and opportunities that regions face.
The study used a qualitative case study by conducting 25 interviews with public sector employees in different positions from 5 government organizations in Hail city. Documents analysis was also utilized in this paper. The overall results indicated that e-government progress is still slow in Hail region, where most of the government agencies in this region are categorized to be progressing in the second stage. However, the comparison of e-government readiness between Hail, Riyadh and Madinah shows that Hail region is still away behind in the implementation of e-government services, while Riyadh and Madinah are generally classified to be progressing in the third stage (two-way service delivery).
The study also indicated that there were some challenges that would hinder the implementation process of e-government adoption in Hail region. These challenges were categorized as technological, social, organizational and political. Technological challenges include (IT standards, security, privacy, accessibility, ICT infrastructure, and interoperability). However, social challenges include (awareness, transparency, e-literacy, trust, authentication, and culture). The results also showed some organizational challenges such as (strategy, change management, resistance to change, and records management). In addition to some political challenges comprising (leadership, legal and regulation issues, and funding issues).
Some opportunities were found to help the organizations in Hail region to advance its e-government services such as (improving management and decision making process, organizing government business process, increasing collaboration among public organizations, increasing productivity, reducing operation cost, enhancing ICT infrastructure, increasing the exchange of data between organizations, improving the efficiency, fastening the transaction process and response, and developing new skills for employees).
Generally, this paper could provide further research with knowledge about regional e-government readiness in Saudi Arabia. Furthermore, it provides a comprehensive sight on recognizing the challenges and opportunities of e-government adoption for the benefit of similar nations.

year: 2012

title: Using compression to identify acronyms in text

authors: Yeates, Stuart Andrew

subjects: computer science

abstract: Text mining is about looking for patterns in natural language text, and may be defined as the process of analyzing text to extract information from it for particular purposes. In previous work, we claimed that compression is a key technology for text mining, and backed this up with a study that showed how particular kinds of lexical tokens - names, dates, locations, etc. - can be identified and located in running text, using compression models to provide the leverage necessary to distinguish different token types.

text: Using compression to identify acronyms in text Text mining is about looking for patterns in natural language text, and may be defined as the process of analyzing text to extract information from it for particular purposes. In previous work, we claimed that compression is a key technology for text mining, and backed this up with a study that showed how particular kinds of lexical tokens - names, dates, locations, etc. - can be identified and located in running text, using compression models to provide the leverage necessary to distinguish different token types.

year: 2000-01

title: Environmental aspects of storm runoff discharge from a timber port, Tauranga, New Zealand

authors: Tian, Fengming

subjects: storm runoff water

abstract: An investigation was undertaken into storm runoff water quantity and quality, contaminant input to the receiving tidal waters from the Mt. Maunganui wharf, accumulation of potentially toxic resin acids in adjacent sediments, and the dilution of the wharf runoff in the receiving tidal waters, in order to assess the possible adverse environmental impact associated with the log operation at the Port of Tauranga Ltd.
Based upon field data and rainfall records, about a half of the annual precipitation over the log handling areas is converted to surface runoff (117,000 m³a⁻¹). Annual runoff volume per hectare of wharf surface is estimated as 7,500 m³ha⁻¹a⁻¹ for the sealed area and 3,700 m³ha⁻¹a⁻¹ for the gravelled area.
The optical quality of the wharf runoff is degraded due to addition of bark and soil particles. The black disk visual clarity (0.01-0.02 m) was only 0.5-1.0% of that in the receiving tidal waters. The wharf runoff appears very dark gray to yellowish brown in apparent colour (10YR1/3 to 10YR5/6 Munsell colour chart) and has a soluble yellow substance concentration of about 25 m⁻¹. Power relationships between the traditionally used parameters, for example, suspended solids and turbidity, were identified. The wharf surface pavement types had a significant influence on visual clarity, but little influence on yellow substance concentration.
The potentially toxic resin acids in the wharf runoff have been determined with SIM GC-MS. The average total resin acid level (1,030 ppb) is comparable to that of 1,000 ppb reported at which acute toxicity is likely to be exhibited. A relationship of resin acids against volatile suspended solids was established. Tests undertaken suggest that conventional treatment methods of natural sedimentation and flocculation-sedimentation are able to remove the resin acids effectively.
The levels of biological oxygen demand (BOD), total phosphorus and nitrogen in the wharf runoff are considerably higher than those of common urban runoff. However, the wharf runoff contributes little nitrate nitrogen and oil and grease to the receiving environment.
About 87,500 kg of suspended solids, 43,000 kg of volatile suspended solids, 14,200 kg of BOD, 500 kg of phosphorus, and 103 kg of resin acids are discharged to the Tauranga Harbour annually from runoff from the Mt. Maunganui wharf.
Analyses show that the impact on adjacent sediments from the storm runoff is limited to a distance of about 100 m from the discharge points and the resin acid levels in the sediments within this distance are not significantly higher compared to that of the storm runoff. The net resin acid accumulation rate in the shipping channel (Stella Passage) beside the log handling areas was estimated to be in the range of 300 to 370 ppb per year.
Based on field investigation and numerical simulations, the findings on dispersion and dilution of the wharf runoff in the receiving tidal waters are as follows: (i) the sea water around Stella Passage experiences an obvious natural salinity stratification, the extent of which depends greatly on the weather conditions; (ii) the wind drag stress and the pressure gradient caused by the addition of runoff had the greatest influence on the plume dynamics during the flood tide. The plumes basically remain within the top 2-3 m of the water column under different winds; (iii) the plume is unlikely to advect to the Whareroa Marae under strong (30-40 knots) easterly or northeasterly winds for a storm with a 5-year return period. However, there is an obvious influence on the Whareroa Marae under 30- 40 knot northerly winds; and (iv) the short duration and restricted region of the low dilution pulse of effluent around slack water may explain why there has been no reports of acute toxic events.
Sealing the gravel covered wharf area, improving the sweeping efficiency, and extending the present outfalls to the sea floor might be potential options for mitigating the environmental impact associated with discharge of the wharf runoff.

text: Environmental aspects of storm runoff discharge from a timber port, Tauranga, New Zealand An investigation was undertaken into storm runoff water quantity and quality, contaminant input to the receiving tidal waters from the Mt. Maunganui wharf, accumulation of potentially toxic resin acids in adjacent sediments, and the dilution of the wharf runoff in the receiving tidal waters, in order to assess the possible adverse environmental impact associated with the log operation at the Port of Tauranga Ltd.
Based upon field data and rainfall records, about a half of the annual precipitation over the log handling areas is converted to surface runoff (117,000 m³a⁻¹). Annual runoff volume per hectare of wharf surface is estimated as 7,500 m³ha⁻¹a⁻¹ for the sealed area and 3,700 m³ha⁻¹a⁻¹ for the gravelled area.
The optical quality of the wharf runoff is degraded due to addition of bark and soil particles. The black disk visual clarity (0.01-0.02 m) was only 0.5-1.0% of that in the receiving tidal waters. The wharf runoff appears very dark gray to yellowish brown in apparent colour (10YR1/3 to 10YR5/6 Munsell colour chart) and has a soluble yellow substance concentration of about 25 m⁻¹. Power relationships between the traditionally used parameters, for example, suspended solids and turbidity, were identified. The wharf surface pavement types had a significant influence on visual clarity, but little influence on yellow substance concentration.
The potentially toxic resin acids in the wharf runoff have been determined with SIM GC-MS. The average total resin acid level (1,030 ppb) is comparable to that of 1,000 ppb reported at which acute toxicity is likely to be exhibited. A relationship of resin acids against volatile suspended solids was established. Tests undertaken suggest that conventional treatment methods of natural sedimentation and flocculation-sedimentation are able to remove the resin acids effectively.
The levels of biological oxygen demand (BOD), total phosphorus and nitrogen in the wharf runoff are considerably higher than those of common urban runoff. However, the wharf runoff contributes little nitrate nitrogen and oil and grease to the receiving environment.
About 87,500 kg of suspended solids, 43,000 kg of volatile suspended solids, 14,200 kg of BOD, 500 kg of phosphorus, and 103 kg of resin acids are discharged to the Tauranga Harbour annually from runoff from the Mt. Maunganui wharf.
Analyses show that the impact on adjacent sediments from the storm runoff is limited to a distance of about 100 m from the discharge points and the resin acid levels in the sediments within this distance are not significantly higher compared to that of the storm runoff. The net resin acid accumulation rate in the shipping channel (Stella Passage) beside the log handling areas was estimated to be in the range of 300 to 370 ppb per year.
Based on field investigation and numerical simulations, the findings on dispersion and dilution of the wharf runoff in the receiving tidal waters are as follows: (i) the sea water around Stella Passage experiences an obvious natural salinity stratification, the extent of which depends greatly on the weather conditions; (ii) the wind drag stress and the pressure gradient caused by the addition of runoff had the greatest influence on the plume dynamics during the flood tide. The plumes basically remain within the top 2-3 m of the water column under different winds; (iii) the plume is unlikely to advect to the Whareroa Marae under strong (30-40 knots) easterly or northeasterly winds for a storm with a 5-year return period. However, there is an obvious influence on the Whareroa Marae under 30- 40 knot northerly winds; and (iv) the short duration and restricted region of the low dilution pulse of effluent around slack water may explain why there has been no reports of acute toxic events.
Sealing the gravel covered wharf area, improving the sweeping efficiency, and extending the present outfalls to the sea floor might be potential options for mitigating the environmental impact associated with discharge of the wharf runoff.

year: 1997