title: Creating value-in-use through marketing interaction: the exchange logic of relating, communicating and knowing

authors: Ballantyne, David

subjects: communicative interaction

abstract: This article elaborates and extends the Vargo and Lusch (2004a) service-dominant (S-D) logic thesis. Three linked exchange-enablers and their potential for improving value-in-use are discussed: first, relationships to give structural support for the creation and application of knowledge resources (relating); second, communicative interaction to develop these relationships (communicating); and third, the knowledge needed to improve the customer's service experience (knowing). These activities are integrated within an augmented S-D exchange model, and the implications for co-creating value are discussed. Finally, the argument is put that a customer's value-in-use begins with the enactment of value propositions, and the development of reciprocal value propositions is discussed in the context of the notion of sustainable betterment.

text: Creating value-in-use through marketing interaction: the exchange logic of relating, communicating and knowing This article elaborates and extends the Vargo and Lusch (2004a) service-dominant (S-D) logic thesis. Three linked exchange-enablers and their potential for improving value-in-use are discussed: first, relationships to give structural support for the creation and application of knowledge resources (relating); second, communicative interaction to develop these relationships (communicating); and third, the knowledge needed to improve the customer's service experience (knowing). These activities are integrated within an augmented S-D exchange model, and the implications for co-creating value are discussed. Finally, the argument is put that a customer's value-in-use begins with the enactment of value propositions, and the development of reciprocal value propositions is discussed in the context of the notion of sustainable betterment.

year: 2006

title: Narrative Beyond Artefact in Exhibition Design

authors: Hou, Jianting "Eva"

subjects: narrative based exhibition

abstract: Exhibitions have undergone a shift from being presentation oriented to visitors’ experience focused. Visitors associate themselves with stories stronger than other methods of absorbing information. Therefore, museums and galleries invite specialists from film/theater industries to design exhibitions for enhancing experiences in space. Bal points out the potential of merging these two disciplines by analyzing an exhibition through film criticism, mise-en-scene, which shares similar methods to exhibition design techniques but has wider perspectives in supporting the completion of the narrative.

This research investigates the possibilities of applying mise-en-scene as an exhibition planning tool for narrative based exhibitions. Two self-curated exhibitions explored the benefits and challenges for the application of this film technique using an action research methodology. The intent of this research is to offer insights into the cross-disciplinary merger in exhibition design, additionally, evidence of its possibilities and limitations is provided.

text: Narrative Beyond Artefact in Exhibition Design Exhibitions have undergone a shift from being presentation oriented to visitors’ experience focused. Visitors associate themselves with stories stronger than other methods of absorbing information. Therefore, museums and galleries invite specialists from film/theater industries to design exhibitions for enhancing experiences in space. Bal points out the potential of merging these two disciplines by analyzing an exhibition through film criticism, mise-en-scene, which shares similar methods to exhibition design techniques but has wider perspectives in supporting the completion of the narrative.

This research investigates the possibilities of applying mise-en-scene as an exhibition planning tool for narrative based exhibitions. Two self-curated exhibitions explored the benefits and challenges for the application of this film technique using an action research methodology. The intent of this research is to offer insights into the cross-disciplinary merger in exhibition design, additionally, evidence of its possibilities and limitations is provided.

year: 2015

title: Network Analysis Reveals Unique Associations of Mindfulness and Distress with Immunity in Māori and Non-Māori New Zealanders

authors: Billot, Moana

abstract: Objectives: 
A healthy immune system is required to protect against viral infection and ensure the efficacy of vaccines. Psychological distress can threaten immune resilience, while mindfulness practices can be protective. In New Zealand, Māori experience significantly higher levels of distress compared to non-Māori. The aim of this study was to explore the role of ethnicity in the relations among immunity, depression, anxiety, stress, and mindfulness relate to each other.
Method:
Network analysis was used to explore unique relations among distress (depression, anxiety, stress), mindfulness facets, and immune status in matched (age, ranging from 19 to 88 years, sex, and self-classified socio-economic status) samples of Māori (n=195) and non-Māori (n=195) participants from New Zealand.
Results:
The networks of distress, mindfulness, and immune status were significantly different between Māori and non-Māori participants. The mindfulness facets Describe and Act with Awareness were more strongly positively linked in Māori, and Non-judge and Depression more strongly negatively linked in Māori, while Describe and Non-judge were more strongly positively linked in non-Māori. For both Māori and non-Māori, similarities included a negative link between anxiety and immune status, strong positive links between the distress variables, and positive links between the mindfulness facets of Non-judge and Act with Awareness, Observe and Non-React, and Observe and Describe.
Conclusions:
These findings suggest that anxiety is strongly linked to poor immunity across both Māori and non-Māori in New Zealand while networks of mindfulness and distress also demonstrated differences unique for each of these groups. Both similarities and differences between Māori and non-Māori should be considered when developing targeted interventions to improve physical and mental health in New Zealand.
Preregistration:
This study is not preregistered.

text: Network Analysis Reveals Unique Associations of Mindfulness and Distress with Immunity in Māori and Non-Māori New Zealanders Objectives: 
A healthy immune system is required to protect against viral infection and ensure the efficacy of vaccines. Psychological distress can threaten immune resilience, while mindfulness practices can be protective. In New Zealand, Māori experience significantly higher levels of distress compared to non-Māori. The aim of this study was to explore the role of ethnicity in the relations among immunity, depression, anxiety, stress, and mindfulness relate to each other.
Method:
Network analysis was used to explore unique relations among distress (depression, anxiety, stress), mindfulness facets, and immune status in matched (age, ranging from 19 to 88 years, sex, and self-classified socio-economic status) samples of Māori (n=195) and non-Māori (n=195) participants from New Zealand.
Results:
The networks of distress, mindfulness, and immune status were significantly different between Māori and non-Māori participants. The mindfulness facets Describe and Act with Awareness were more strongly positively linked in Māori, and Non-judge and Depression more strongly negatively linked in Māori, while Describe and Non-judge were more strongly positively linked in non-Māori. For both Māori and non-Māori, similarities included a negative link between anxiety and immune status, strong positive links between the distress variables, and positive links between the mindfulness facets of Non-judge and Act with Awareness, Observe and Non-React, and Observe and Describe.
Conclusions:
These findings suggest that anxiety is strongly linked to poor immunity across both Māori and non-Māori in New Zealand while networks of mindfulness and distress also demonstrated differences unique for each of these groups. Both similarities and differences between Māori and non-Māori should be considered when developing targeted interventions to improve physical and mental health in New Zealand.
Preregistration:
This study is not preregistered.

year: 2023-08-25