Student Loan Delinquency and Default 
Loans must be repaid. If you ve missed a payment or are having trouble making payments , immediately contact and discuss options with the organization that handles billing and other services for your loan to avoid defaulting on your loan. For the William D. Ford Federal Direct Loan Program or the Federal Family Education Loan Program , contact your loan servicer. For the Federal Perkins Loan Program , contact the school where you received the loan for details. If you know that your Perkins Loan has been assigned to the U.S. Department of Education , contact the ECSI Federal Perkins Loan Servicer. If you don t know who your loan servicer is , call the Federal Student Aid Information Center FSAIC at 1 - 800 - 433 - 3243. LOG IN Automatic Administrative Forbearance and Temporary 0% Interest as a Result of the COVID-19 National Emergency To provide relief to student loan borrowers during the COVID-19 national emergency , federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payments. In addition , interest is being temporarily set at 0% on federal student loans. This 0% interest and suspension of payments will last from March 13 , 2020, through Sept. 30 , 2020 , but you can still make payments if you choose. Have questions? Find out what loans qualify, and get additional information about the 0% interest period, administrative forbearance, and other student loan flexibilities due to the COVID-19 national emergency. 

Understanding Delinquency 
It's important to pay the amount shown on your bill and to pay by the due date. The first day after you miss a student loan payment , your loan becomes past due, or delinquent. Your loan account remains delinquent until you repay the past due amount or make other arrangements, such as deferment or forbearance, or changing repayment plans. If you are delinquent on your student loan payment 

user: What happens with student loan delinquency and default?

assistant: Make sure you are paying your loans because they must be repaid and not put into delinquency because of non payment.

assistant: Have you missed a payment or having trouble making payments?

user: Yes, I have missed a payment because having trouble making payments.

assistant: It is important for you to contact and discuss options immediately with the organization that handles billing and other services for your loan to avoid defaulting on your loan.

user: who should I contact for the Federal Perkins Loan Program?

assistant: You should contact the school where you received all the loan details for.

user: What is happening with regards to student loans during the COVID-19 emergency?

assistant: All federal student loan borrowers have been automatically placed into an administrative forbearance and alllows you to stop paying monthly payments for now and no interest is being charged.

user: What if I have a poor credit rating?

assistant: It might be difficult for you to obtain things like credit cards.

user: What if I have defaulted on some of my federal student loans?

assistant: You should get in contact of the organization that notified you of the default as soon as possible so you can explain your situation fully and discuss your options.