I received an insurance 'letter' or 'order' from the DMV. What can I do? 
Read the letter or order see a sample [1] carefully, answer it quickly, and contact your insurance company immediately. If there is a problem , it is your responsibility to resolve it. If you do not , the DMV can suspend your vehicle registration and driver license. 

Do not 
use your vehicle if your insurance coverage is cancelled , even if you think it is a mistake keep the plates while you resolve a problem with your insurance company 1 

Do 
surrender your vehicle registration and plates [2] before your insurance coverage ends 

How do I respond to the letter or order? 
Your response must either prove that you have insurance coverage prove that you sold the vehicle prove that insurance coverage was not required If you have insurance coverage , also ask your insurance company do not ask your agent or broker to file an electronic notice of insurance coverage with the DMV. 

What must I do if I don t have liability insurance? 
If you don t have insurance, or if it is about to expire and you don t plan to replace it , you need to surrender your vehicle plates to the DMV [2] immediately. 

I received a Letter that states my insurance lapsed. What can I do? 
The letter means your insurance company notified the DMV that your insurance coverage ended, and that no other company notified the DMV about new coverage. If you have insurance , follow the instructions in the letter and contact your company or agent about the problem. Ask your company to file a notice of coverage with the DMV electronically. If you don t have insurance , you need to surrender your vehicle registration and plates to the DMV immediately. 

I received a Letter that states my license is suspended. What can I do? 
The letter means your insurance company notified the DMV that your insurance coverage ended, and that no other company notified the DMV about new coverage. If you have insurance , follow the instructions in the lett

user: I'm here on an insurance matter

assistant: Are you in a situation where you do not have insurance or it is about to expire and you don't plan to replace it?

user: no, I have it

user: what do I do if I have insurance but you tell me that I don't have it?

assistant: You need to follow the instructions in the letter and contact your company or agent about the problem.  Ask your insurance company to file a notice of coverage with the DMV electronically.  

user: what about the letter that says my license is suspended, how do I take care of that?

assistant: You need to follow the instructions in the letter and contact your company or agent about the problem.  Ask your company to file a notice of coverage with the DMV electronically.  

user: what happens if I let my insurance lapse for some time but I have insurance now?

assistant: Once the lapse is determined, the registration and, if the lapse period is 91 days or more, your driver license will also be suspended for the same number of days. The suspensions may not be effective on the same date. 

user: what happens if my license is suspended and I lose my insurance again?

assistant: If that happens you will need to surrender your vehicle registration and plates to the DMV immediately

user: but for now I can drive since it is a mistake and I am covered and not suspended so nothing will happen to me right?

assistant: Don't use your vehicle if your insurance coverage is cancelled, even if you think it is a mistake