Who s My Student Loan Servicer? 
Learn about the role that student loan servicers play in the repayment process and which servicer handles your federal student loans. 

What Loan Servicers Do 
A loan servicer is a company that we assign to handle the billing and other services on your federal student loan on our behalf, at no cost to you. Your loan servicer will work with you on repayment options such as income - driven repayment plans and loan consolidation and will assist you with other tasks related to your federal student loans. Keep your contact information up to date so your loan servicer can help you stay on track with repaying your loans. If your circumstances change at any time during your repayment period , your loan servicer will be able to help. Never pay an outside company for help with your federal student loans. Your loan servicer will help you for FREE. Contact your servicer to apply for income - driven repayment plans, student loan forgiveness, and more. 

Loan Servicer Assignment 
We will assign your loan to a loan servicer after your loan amount is first disbursed paid out. Your loan servicer will contact you after that. 

Identifying Your Servicer 
The following are loan servicers for loans that the U.S Department of Education ED owns. To find out who your loan servicer is , call the Federal Student Aid Information Center FSAIC at 1 - 800 - 433 - 3243. 

Whom to Contact for Loan Information 
If your loan is for the current or upcoming school year , contact your school s financial aid office directly for information about loan status, the timeframes for cancelling all or part of your loan or loan disbursement , and loan disbursement amounts and timing. Only your school's financial aid office can provide this information. If your loan was disbursed in a past school year and you re still in school , keep your contact information up to date with your school and contact your loan servicer when you withdraw, graduate, drop below half - time enrollmen

user: Hello, I would like to know Who is my student loan administrator?


assistant: Of course, we can also help you learn about the role student loan administrators play in the repayment process and which administrator handles your federal student loans.


user: Who should I contact for information on loans?


assistant: Is your loan for the current or next school year?


user: yes for the current school year


assistant: In that case contact your school's financial aid office directly for information on


user: Another question, these days a private company contacted me to ask me to pay the registration fees, is that normal?


assistant: in that case it is not us, you must withdraw it is a scam.


user: ok thanks for the warning, I'll keep that in mind. something else I would like to have more understanding of loan transfers, could you help me?


assistant: Of course In some cases, we need to transfer loans from one administrator to another administrator.


user: and can they transfer it to other administrators?


assistant: If we transfer your federal student loans from one administrator to another administrator, your loans will remain the property of ED. Transferring to another servicer simply means that a new servicer will provide the support you need to fully repay your loans