The Online Identity Verification Process 
One of our most important responsibilities is protecting your investment and personal information. Social Security takes this responsibility very seriously , and we have a robust cybersecurity program in place to help us succeed. Our security process follows federal guidelines that includes additional security measures so we can be sure that you are who you say you are when you conduct online business with us. To protect the privacy of your identity and your information , we are using a new identity verification process. The new process : Requires you to sign in with a username and password ; Offers extra security ; and Complies with federal laws, regulations, and guidelines. In addition to your username and password , you can choose either your cell phone or email address as your second identification method when you sign in to or register for my Social Security. Two forms of identification when signing in will help better protect your account from unauthorized use and potential identity fraud. Each time you sign in to your account , you will complete two steps : Enter your username and password. Enter the security code we send by text message or email , depending on your choice cell phone provider text message and data rates may apply. If you choose to receive your one - time security code through email , you can add NO-REPLY@ssa.gov to your contact list to make sure it does not go into your spam or junk folder. For additional tips to help you stay safe and secure online please visit the Federal Trade Commission's OnGuard Online. 

If You Cannot Or Do Not Want To Create An Account Online 
If you are unable or unwilling to create an online account , you may still create an account in person by visiting your local Social Security office. 

If You Want Extra Security 
We offer you the choice to add extra security when you create an online account. In the past , we told you Social Security would never ask for your credit car

user: Hi, i've been reviewing information about the online verification process, an specially about online fraud. In your system, how can i be sure if a communication from you is legit?

assistant: Ok. The most of the email from social security will have away to verify them. The most common one  is the .gov extension in the email address, so you better check that out when reviewing any mail regarding social security. 

assistant: Have you received any mail which doesn't end in .gov?

user: Yeah, i have received some of those, that's why i'm asking.

assistant: Very well. I'm sure you have taken the right measures, but i must say to you to be cautious before any suspicious email. Do not open any attachments or go clicking any link. The current social security addresses are no.reply@ssa.gov, suscription.service@suscriptions.ssa.gov and thankyou@ssa.gov.

user: Umm, better write that down. Say, the other day i was told that i should create a social security account online, but i don't understand those process very well, you could give me some option?

assistant: Sure. If you are unable to create an account online, you can always visit your local social security office to create an account in person.