Change your VA direct deposit information 
Change your VA direct deposit information for disability compensation, pension benefits, or education benefits online. 

How can I change my VA direct deposit information online? 
This depends on the type of benefits you're receiving. You can change your information for disability compensation and pension benefits by updating your VA.gov profile. To change your information for GI Bill and other education benefits , you'll need to sign in to eBenefits. 

Disability compensation and pension benefit payments 


We're testing out the direct deposit feature on VA.gov 
We're in the process of bringing direct deposit to VA.gov. This feature isn't available to everyone right now. If you see the direct deposit feature in your profile , you can update your direct deposit information from there. If you don t see this feature in your profile , please go to eBenefits and sign in to change your direct deposit information. Note: You ll need your bank s routing number as well as your account number. 

To cancel your direct deposit payments, switch from paper checks to direct deposit, or change the address on your paper checks 
Please call us at 800 - 827 - 1000. We re here Monday through Friday , 8:00 a.m. to 9:00 p.m. ET. Or go to your nearest VA regional office. 

Education benefits 


You ll need to sign in to eBenefits to change your VA direct deposit and contact information online. 
To use this feature , you'll need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won t work on the eBenefits website. Go to eBenefits to sign in, register, or upgrade your DS Logon account to Premium. Go to eBenefits to change your information Note: You'll need your bank's name, address, phone number, and routing number as well as your account number. 

Are there other ways to change my VA direct deposit or contact information? 
Yes. You can change your information by mail or phone. 

By mail 
Fill out a VA Direct Deposit Enrollment 

user: I just wanted to know how to change my direct deposit routing number

assistant: Do you need help using eBenefits to change your VA direct deposit information?

user: yes

assistant: Okay, you will need a Premium DS Logon account. Your My HealtheVet or ID.me credentials won't work on the eBenefits website. You will need to go to eBenefits to sign in , register , or upgrade your DS Logon account to Premium .

user: Do you have a number I can call if I need to make changes to my checks?

assistant: To cancel your direct deposit payments, switch from paper checks to direct deposit, or change the address on your paper checks you can call us at 800-827-1000, we are here Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.

user: is there another way to do it if I can't call?

assistant: You can go to your nearest VA regional office

user: and if I have a change of address I can do it there too?

assistant: Yes, make sure your contact information is updated so we send information about your benefits and services as well as any prescriptions , lab test results , or appointment reminders you may need to the right location . 

user: what about disability rating changes, can I do things related to that on there too?

assistant: You may be able to add eligible dependents to your VA disability compensation to get a higher payment also called a benefit rate. We can help you find out how to add eligible dependents

user: Can I change info by mail too?

assistant: Yes, you can change your information by mail. You will have to fill out a VA Direct Deposit Enrollment VA Form 24 - 0296.  We can help you download VA Form 24 - 0296

user: where do I send it when filled out?

assistant: Mail the completed form to :
Department of Veterans Affairs
125 S. Main Street , Suite B
Muskogee, OK  74401 - 7004