ZIP Code and Email Entries 
Note: If your address has changed , do not process your transaction online. Instead , follow the instructions to change your address [1]. You cannot update your address during an online transaction. The DMV website has instructions to change your name on DMV documents and records [2]. Current ZIP Code. Enter the ZIP Code for your current mailing address. To use this online transaction , your ZIP Code must match the ZIP Code on your DMV record be a US ZIP Code All items are mailed to the address on your DMV record. See how to change your address [1] on your DMV vehicle records and documents. Your Email Address. Enter a valid email address, and re - enter the email address to verify it. The DMV will send you a confirmation of the transaction by email. Your email program must be able to receive email from addresses that include the domain: dmv.ny.gov. If you need help , see information about email addresses [3]. 

Driver License Information 
DMV ID Number. This is the 9 digit " ID " number printed in the upper portion of your driver license, learner permit or non driver ID DMV photo document. Enter the 9 digits only; do not enter spaces, hyphens or other punctuation. See sample driver license documents [4]. Name. Enter your last name, first name and middle initial exactly as they would appear on your DMV photo document or another DMV document such as a driver record abstract, a revocation or suspension order or a letter related to your driver license. If you are not sure how your name appears , follow these rules to enter your name. names on DMV records appear in UPPERCASE and are displayed in UPPERCASE in online transactions enter letters only do not enter numbers a suffix should be entered in Roman numerals for example " SMITH III, JOHN, A. " do not enter spaces or special characters such as commas or apostrophes you can enter a hyphen if your name on DMV records includes a hyphen - for example, enter the name O'Brien as OBRIEN Document 

user: We need drivers manuals

assistant: Okay, most DMV manuals are available online through the DMV Publications page. You can get the Online Driver's Manual and Study Guide with quizzes.

assistant: Did you want to get a bulk manual order for a public organization?

user: no

assistant: Did you want a bulk manual order for a private organization?

user: yes, we need about 40

assistant: There is a charge of $1.00 per manual for bulk orders and a minimum order of 25 manuals

user: can I give you my email so I can get confirmation of the order?

assistant: Yes, the DMV will send you a confirmation of the transaction by email.

user: can you tell me what email addresses you accept?

assistant: Yes, I can give you more information about email addresses

user: can you also give me registration renewal help?

assistant: You need to enter the vehicle plate number from your registration renewal notice or your registration document. 

user: If I select , no change, on the registration then it will change nothing?

assistant: If you select "No Change" for any photo documents or registrations on your change address list, the new address you enter for other DMV records will not apply to those records.