Third-party Servicer Program Reviews 
The Higher Education Act of 1965, as amended HEA, allows institutions of higher education to outsource any aspect of the institution s participation in federal student aid programs, including, but not limited to, services and functions necessary for the institution to remain eligible to participate in the federal student aid programs , to determine a student s eligibility for federal student aid , to account for federal student aid funds , to deliver federal student aid to students , or to perform any other aspect of the administration of the federal student aid programs. A third - party servicer may be an individual, a state, or a private, profit or non - profit organization that enters into a contract with an eligible institution to administer, through manual or automated processing, any aspect of the institution s participation in any federal student aid programs. When contracting with an institution , a third - party servicer and/or its contractors must comply with the various Title IV requirements applicable to its servicing agreement with the school. A third - party servicer is jointly and severally liable with the institution for any violation of Title IV requirements resulting from the functions performed by the third - party servicer. The Title IV regulations authorize the U.S. Department of Education ED to provide oversight of third - party servicers. As part of its oversight duties , Federal Student Aid FSA routinely conducts program reviews to confirm that third - party servicers and the schools that they contract with meet FSA requirements for institutional eligibility, financial responsibility, and administrative capability. During program reviews , reviewers evaluate the third - party servicers and schools compliance with FSA requirements, assess liabilities for errors in performance, and identify actions the third - party servicers and their partner schools must take to improve future administrative capabilitie

user: I have some questions about third party servicer program reviews.

assistant: I can assist you with this. The Higher Education Act of 1965 allows institutions of higher education to outsource any aspect of their participation in federal student aid programs.

assistant: Were you aware that this act includes services that are necessary for the institution to remain eligible for federal student aid program participation?

user: No. I didn't know that.

assistant: Did you know that the act also includes functions that determine a student's eligibility for federal student aid?

user: No.

assistant: Do you have a question about the act and federal student aid funds?

user: No.

assistant: Did you know that this act also covers services that deliver federal student aid to students?

user: No, I wasn't aware of that.

assistant: Do you have questions about other services covered under the act?

user: Yes. I do.

user: What is a third party servicer?

assistant: A third party servicer can be an individual, a state, or organization(private, non-profit, profit) that enters into a contract with an institution to administer any aspect of the institution's participation in federal student aid programs.