Who s My Student Loan Servicer? 
Learn about the role that student loan servicers play in the repayment process and which servicer handles your federal student loans. 

What Loan Servicers Do 
A loan servicer is a company that we assign to handle the billing and other services on your federal student loan on our behalf, at no cost to you. Your loan servicer will work with you on repayment options such as income - driven repayment plans and loan consolidation and will assist you with other tasks related to your federal student loans. Keep your contact information up to date so your loan servicer can help you stay on track with repaying your loans. If your circumstances change at any time during your repayment period , your loan servicer will be able to help. Never pay an outside company for help with your federal student loans. Your loan servicer will help you for FREE. Contact your servicer to apply for income - driven repayment plans, student loan forgiveness, and more. 

Loan Servicer Assignment 
We will assign your loan to a loan servicer after your loan amount is first disbursed paid out. Your loan servicer will contact you after that. 

Identifying Your Servicer 
The following are loan servicers for loans that the U.S Department of Education ED owns. To find out who your loan servicer is , call the Federal Student Aid Information Center FSAIC at 1 - 800 - 433 - 3243. 

Whom to Contact for Loan Information 
If your loan is for the current or upcoming school year , contact your school s financial aid office directly for information about loan status, the timeframes for cancelling all or part of your loan or loan disbursement , and loan disbursement amounts and timing. Only your school's financial aid office can provide this information. If your loan was disbursed in a past school year and you re still in school , keep your contact information up to date with your school and contact your loan servicer when you withdraw, graduate, drop below half - time enrollmen

user: Hello, I would like to know Who is my student loan administrator?

assistant: It is important to first know the role that student loan administrators play in the repayment process and which administrator handles your federal student loans.

user: What should I do when I receive the welcome letter from my new administrator?

assistant: You must do the following, do you want to know?

user: no, i would like to know what happens if my loan is transferred to a new administrator?

assistant: All of your loan information will be transferred from your assigned administrator to your new administrator, but you may only be able to view information online that covers the period since your new administrator took over your loans....

user: And specifically, what do loan managers do?

assistant: A loan servicer is a company we assign to handle billing and other services on your federal student loan on our behalf, at no cost to you.

assistant: And do you know what happens if your circumstances change at any time during your refund period?


user: if i wanted to know


assistant: in that case your loan manager will be able to help you.


user: And what else can my administrator help me with?


assistant: Your loan servicer will work with you on repayment options such as income-based repayment plans and loan consolidation and help you with other tasks related to your federal student loans.