Support to Reorganization of the Migration and Citizenship Services Contract related to: Support to Reorganization of the Migration and Citizenship Services - Building on the Comprehensive and Enhanced Partnership Agreement (CEPA), the Joint Communication on the Eastern Partnership policy beyond 2020, the Joint Staff Working Document on the Recovery, resilience and reform: post 2020 Eastern Partnership priorities, this programme will support the Government¿s reform efforts towards inclusive, accountable and effective service delivery in the field of rule of law, security and migration in Armenia.It will support the establishment of a Ministry of Interior, enhance the quality of the services provided by and the accountability of the Police, the Migration and Citizenship Service and the National Institute of Labour and Social Research. It will also strengthen the National Human Rights Institution, the Ombudsperson- Representative of the Republic of Armenia before the European Court of Human Rights- and other relevant public agencies. Special emphasis will be placed on improving the work of the beneficiary agencies in addressing the needs of the most vulnerable groups of society, particularly in the regions. &nbsp;This action will focus on three main components -Police, Migration and Human rights- and under each of the components three parallel interventions will be implemented: a) strengthening the institutional setup; b) supporting operating systems and professional development of the staff; c) supporting/equipping priority infrastructure. Thus, it is expected that the programme will help people perceive tangible, positive changes within the service delivery system in the field of rule of law, security and migration in Armenia and overall build trust among citizens vis-à-vis state institutions.Under the component 1a (Establishment of a Ministry of Interior) and 1b (Police reform), the overall improvement in policing practices will be addressed in line with European and international standards, in close coordination with the interested development partners in the field, namely the Organisation for Security and Co-operation in Europe (OSCE) and the United States. Once satisfactory progress is achieved in critical institutional reforms, this programme will also assist in piloting a Patrol Police service that efficiently reacts and responds to the safety and security needs. Under component 2, support will be directed towards the capacity building of the government institutions, an update of the policy framework and improving service delivery of Migration services. Support will target institutional reform and the implementation of the Migration Strategy of Armenia also via the introduction of a one-stop shop approach for the provision of entry, work and all types of residence documents to foreigners with the aim of further digitalisation.Under component 3, support will be directed towards the capacity building of the Human Rights Defender's Office, including its regional branches, and international mandates, of the Office of the Representative before the European Court of Human Rights and the Ministry of Justice. The main target of the Human Rights Defender will be strengthening human rights in the regions, including through awareness raising. Awareness raising campaigns will also be targeted by this action in order to increase the population's knowledge on Human Rights and their protection mechanisms. With regard to data collection the action will contribute to the institutional capacity to collect data in a comprehensive, integrative, sustainable manner, in further alignment with the EU, CEPA standards and practices.