Swedish-Ukrainian Partnership for Modern and Efficient Tax Service 2020-2023 - Swedish-Ukrainian Partnership for Modern and Efficient Tax Service – METS Sverige-Ukraina Partnerskap för en Modern och Effektiv Skattemyndighet 2020-2023 Projektets syfte är att förbättra den ukrainska skatteförvaltningens kapacitet och bidra till att den utvecklas till en mer pålitlig, effektiv och tjänsteinriktad myndighet. 
Projektet förväntas bidra till följande resultat: 
- att öka skatteintäkterna; 
- att förbättra arbetsmiljö och arbetsvillkor; 
- att säkerställa att principer som effektivitet, rättvisa och integritet efterföljs inom skatteområdet; 
- att stärka utvecklingen av HR-organisationen; 
- att ha ett modernt ledarskap
- att medarbetarna tar ansvar och har goda förutsättningar att utveckla sitt självledarskap. 

Projektet fokuserar på två områden: 
1. Ledarskap och medarbetarskap – i  syfte till att utveckla en effektiv HR-organisation inom skatteförvaltningen (förbättrade metoder för utvärdering och utbildning).
2. Interaktion med skattebetalarna, inklusive fysiska kundmötesplatser (kontaktcenter och skatteförvaltningens kontor) och digitala mötesplatser/ e-tjänster. Swedish Tax Agency has applied to Sida for funding of 20 174 816 SEK to carry out the "Swedish-Ukrainian Partnership for Modern and Efficient Tax Service – METS" during the period 2020-2022. The contribution was preceded by a preparatory phase during September 2018 - December 2019.

The overall objective of the project is to improve the tax administration capacity and contribute to a transformation of the STS into a more modern, trustworthy, effective and service-oriented tax administration.

The overall impacts pursued by the project will be:
- increase in the level of tax revenues;
- improvement of working environment and conditions;
- ensuring the principles of efficiency, equity, fairness and integrity in the service of taxpayers;
- strengthen the development of HR services;
- modern leaders as role models with value founding and sustainable leadership;
- employees with responsibility and capability of self-development.

The project will focus on two key areas:
1. Leadership and co-workership - to enhance an efficient and continuous human resource management (HRM) in STS (enhancing methodology for evaluation and continuous training, and also training programs concerning cultural change, attitudes and change management)
2. Taxpayer’s interaction, including both physical customer meeting places (contact centre and taxpayer service office) and digital meeting places such as e-cabinet and perhaps other e-services. The overall objective for the project is to improve the tax administration capacity and contribute to a transformation of the STS into a more modern, trustworthy, effective and service-oriented tax administration.
The overall impacts pursued by the project will be:- increase in the level of tax revenues;- improvement of working environment and conditions;- ensuring the principles of efficiency, equity, fairness and integrity in the service of taxpayers;- strengthen the development of HR services;- modern leaders as role models with value founding and sustainable leadership;- employees with responsibility and capability of self-development.
Component 1, Leadership and Co-workership:
Target: A corporate culture supporting the understanding of the mission & vision of STS in order to increase both individual and corporate motivation for transition to the new STS.
Outcome: Improved tax administration capacity and contribution to a transformation of the STS into a more modern, trustworthy, effective and service-oriented tax administration.
Component 2, Taxpayer Oriented Approach: 
Target: More taxpayer oriented communication and services (digital and others).
Outcome: Services and other interaction meet taxpayer needs and strengthen trust for STS.