Preparatory (pre-core) support Contact 2019 Preparatory (pre-core) support Contact 2019 Det förberedande kärnstödet för Contact bereds som en förenklad insats. Syftet med det förberedande kärnstödet är att stärka organisationens kapacitet och utveckla deras interna regelverk.

Contact kommer under denna första fas av stödet (innan kärnstöd) att genomföra de prioriterade rekommendationerna från Nordic Consulting Group presenterade i den systembaserade revisionsrapporten som gjordes 2018. Contact utvecklar institutionell kapacitet, interna rutiner, personalkunskaper och andra färdigheter för att kunna genomföra kärnstödsaktiviteter. Baserat på en kommande uppföljningsrapport som avser aktiviteter under denna första fas (rapport tas preliminärt fram i december 2019) kan Sida sedan överväga att fortsätta med kärnstöd till Contact baserat på en strategisk plan, resultatram och den strategiska budgeten som utvecklats inför kärnstödet. 

Insatsens totala budget uppgår till 323 712 SEK. The pre-core support granted for National Assistance and Information Center for NGOs in Moldova - Contact is a simplified contribution which aims at supporting the organization to develop its internal capacities and policies. 

During pre-core support phase Contact will implement priority recommendations provided by the Nordic Consulting Group in the system-based audit report produced in 2018. Therefore, Contact will develop institutional capacities, internal routines, staff knowledge and skills to be able to implement core-support activities. Based on a follow-up report on pre-core activities to be conducted tentatively in December 2019, Sida may consider continuing with core-support with Contact based on the Strategic Plan, RAF and strategic budget developed during pre-core support.

The interventions' total budget is 323 712 SEK. The objective of the pre-core agreement between Contact Center and the Swedish Embassy is: “to improve internal audit and to strengthen the organisation by developing and implementing several important policies for good governance within the Contact Center team, the planned development of the organisation, the promotion and financial management so that the organisation can develop sustainability over a long period of time.”
As a result of the System-based Audit (SBA), Contact Center engaged in processes of strategic planning and revision of the Statutes. To facilitate this, the Swedish Embassy entered into a pre-core support grant agreement with Contact Center in May 2019, as well as provided trainings and individual coaching support during the autumn 2019, provided by Swedish Development Advisers (SDA). 
The systems-based audit was a pre-requisite for providing core support. It assessed a wide range of issues relating to strategic planning, external communication, governance and internal policies as well as systems for operations, financial management and control. Organization`s progress in the preparatory support phase (pre-core support) was assessed in a follow up report.
During this preparatory phase, Contact Center team participated in three trainings organised by SDA: 1) Strategic Planning, RAF and RBM, 2) Sida’s cross-cutting perspectives and 3) Good governance, anti-corruption and audits. Contact Center thereafter tried to apply the learnings gained in the implementing the recommendations. In addition, two rounds of coaching were conducted during the same period, each one for 1,5 - 2 days.