Monitoring&Evaluation, Account&Learning A variety of tools will be used depending on and corresponding to programme activities that allow for a complete informational analysis of each programme intervention. The main aspects of this approach, corresponding with each of Oxfam's proposed activities, are outlined below: NFI Distribution:
For distribution, Oxfam will evaluate the use of standard logs forms to ensure equitable distribution of NFIs to families, individuals and vulnerable persons. On the evaluative aspects of NFI distribution, Oxfamwill employ randomized surveys to measure satisfaction with NFI packages, also employing observational techniques to understand the benefit of NFI use.At the distributions points, Oxfam will create spaces for beneficiaries to provide their feedback on response programmatic activities and data aggregated monthly in monitoring reports contributing to the final evaluations.
Vulnerable Cases/Protection/PSS: An initial assessment will ensure the uniformity of Oxfam's approach in determining the establishmentof criteria for assessing vulnerability. Subsequently, quantitative monitoring of service load, qualitative monitoring of service delivery including mechanisms for understanding how/if the programme has had a welfare effect on individual beneficiaries. Asthe counterfactual cannot be ethically measuredin this specific area of intervention (unless we identify people unwilling to participate in our programme activities but willing to share information), Oxfam will create and employ a mechanism to evaluateits PSS programming with other actors doing similar programming in Greece, either directly or via inter-agency sector coordination meetings.
Referral Services: Oxfam will work with partners to employ monitoring mechanisms to ensure that referral cases areproperly followed through with. Where Oxfam is working with local partners unfamiliar with standard MEAL approaches, Oxfam will ensure evaluation of partner programming and Oxfam's capacity building of local staff.
Information Dissemination: Oxfam will measure both the frequency of information dissemination, as well as the content of information being disseminated, and then design appropriate survey materials to determine satisfaction with programming, as well as degree of understanding and information retention. This will be done in real-time and where necessary, Oxfam will work with information sources to tailor approaches to ensure reception. Internal evaluations will measure the success of this intervention.
In order to increase accountability and improve information dissemination and collection, Oxfam will invest in the development of ICT which will: collect information from RaM regarding their needs, provide information to RaM about available services and obtain feedbackfrom RaM on the services they access. The information provided to RaM will enable them to make informed choices regarding the services they use. The information collected from RaM - both in terms of their needs and their feedback - will be made available to actors responding inthe relevant sites, to reduce duplication of data collection and enhance our collective accountability to the RaM.

Final evaluation: A final, external evaluation will be conducted at the end of the funding agreement in order to evaluate the overall-and country-level layers of this proposal. It will assess the extent to which the project has achieved the proposed results and generated the intended change(s).
The processes and products of monitoring and evaluation also strengthen accountability and transparency. The information that Oxfam gains through its MEL processes often provides it with evidence to advocate for change on a much larger scale.