Planning, monitoring and evaluation Regarding Planning, Monitoring and Evaluation within the unit Support and Quality (O&K) there are two objectives to define: (1) transparency in what's happening and subsequently what is actually done and achieved and what resources (accountability) are used, and (2) the ability to use monitoring and evaluation for lessons for the future.

The unit O&K is in the first place responsible for the provision of tools for planning, monitoring and evaluation and communcation. These tools are developed on the basis of requests from the teams and developed in such a way that it supports the teams to execute their tasks in an optimal way. At the same time the unit O&K is responsible for the uniformity of these tools within Agriterra in such a way that planning, monitoring and evaluation within the organisation as a whole is consistent. 

The unit is also responsible for planning and progress reports towards donors and informs the teams about possiblities for acquisition.

Planning, monitoring and evaluation are part of the unit O&K (Ondersteuning en Kwaliteit -Support and Quality). O& K is primarily responsible for the instruments (planning, M&E, profiling and communication) needed so that different departments can perform their tasks optimally. O&K provides the hardware and software, and facilitates  maintenance on the systems such as AIN, Crystal Reports etc.

This is a supportive task and there is thus an open / interactive attitude towards the needs and desires of the departments. At the same time O&K is also specialized where the construction, maintenance, content and operation of the systems is concerned and thus may also impose their own choices (always with good justifications). Bilateral meetings with the teams will take place for these elements.

In cooperation with the financial administration a planning document will be developed in which all budgets and FTE per year over four years per team are planned. This is linked with the planning showing expected results. This is shown in the form of deliverables and targets and other quantifiable elements.
For the teams it should be possible to have overviews of the exhaustion of the budget and available fte and the results from the available tools to monitor and evaluate, both on team level as well as on project level.  Review of Results : Standards for the internal process will be formulated at team and unit level and these are evaluated twice a year. 
Management information (allocation of budget among teams/ exhaustion of budget and FTE / achieved results) is prepared for the director 4 times per year.

The teams operate autonomously and independently, quality and content of procedures will be uniform within Agriterra. The requirements are coordinated, communicated and controlled by O&K. Procedures for preparation and use of contracts, reports, emails, skype, ppt follow the current procedures or are being further developed under the auspices of O&K. Exceptions and changes will be smoothly incorporated, but always through O&K (verbetertraject).

There will be continued attention to knowledge transfer, and O&K aims to acquire as much knowledge within the organization as possible and share it through knowlegde management. 
Units may request support from O&K, but can also be "obliged" to participate in a training or course.
Training modules related to planning, monitoring and evaluation are developed by O&K and the unit also provides the trainers (possibly supported by external parties).

O&K also ensures support in communication and communication resources within the teams.  Examples are the websites, production of communications materials (brochures, annual reports), means for internal communication, corporate gifts. See for details project Publicity, publications and media can be found in project 11at-5649

Staff P-M&E
Head of unit O&K 0.3 fte
M&E officers 2.5 fte
Other staff:
ICT 0.4 fte

Requested budget € 350,000

training and support of the employees within Agriterra in carrying out the complete message about what we do.. communicate internally and external about the work of Agriterra using different tools and sources