Countries enabled to provide high-quality, people-centred health services, based on primary health care strategies and comprehensive essential service packages The Secretariat will support countries to:
expand access to comprehensive care across the care continuum ? from promotion and prevention to treatment, rehabilitation and palliative care ? and across delivery platforms, including self-care, home care, community health centres, school health services, primary care, specialized services and emergency and hospital care in the public and private sectors, using both traditional and innovative delivery approaches, such as digital health;
promote and institutionalize an integrated approach to health systems strengthening and health security efforts across legislative, policy, planning and operational levels in order to ensure resilience in public health in all contexts and changing epidemiology;
integrate early-recovery approaches in multisectoral planning and build on these to lay the foundation for longer-term health systems resilience with essential public health functions;
develop and refine comprehensive essential health service packages according to country-specific epidemiological burdens and local contexts, including patients? needs;
scale up primary health care services in order to provide a comprehensive range of services and care, including but not limited to vaccination; screening; the prevention, control and management of noncommunicable and communicable diseases and, where feasible, the elimination of some of these diseases; the promotion, maintenance and improvement of maternal, newborn, child and adolescent health; and mental health and sexual and reproductive health interventions;
strengthen health services planning and management capacity to support the provision of comprehensive essential health services, including at the subnational level, while developing strong accountability mechanisms and community engagement (from needs identification to prioritization and joint implementation across the Organization);
exchange with other countries the lessons learned on successful models of service delivery;
integrate traditional and complementary medicine into health services;
develop frameworks for comprehensive performance assessment and improving the services provided and quality of care, including by improving patient safety, fostering a safety culture and reducing medical errors and associated patient harm in both public and private facilities;
improve infection prevention and control, including in the context of outbreak prevention, preparedness and response, and strengthen efforts to combat antimicrobial resistance through training (through the WHO Academy);
critically analyse the root causes of underperformance in primary health care, including by examining long-standing health system barriers, such as systematic underfunding, a range of health workforce issues (including insufficient pay to facilitate retention), poor transparency in decision-making and funding, and adverse financial incentives that undervalue health promotion, prevention, early detection and care coordination, as well as weak infrastructure; the Secretariat will also support countries to develop policy options for improving performance;
promote the use of digital and information technologies in order to empower the health workforce to deliver care closer to where people live, adopt the most effective interventions to meet specific health needs and improve access for the most vulnerable; and
empower and engage communities, families and patients as a core element of universal health coverage, including by improving and mainstreaming health literacy, increasing the capacity for cross-sectoral collaboration, developing mechanisms for civil society participation and recognizing and integrating behavioural insights into policies. Improved access to quality essential health services irrespective of gender, age or disability