From feed to food: guaranteed consumer-safe feed production of dairy feed by means of a fully controlled feed production chain The project focuses on the innovative concept of an integrated chain approach. Besides ISO certification as a result, also audits and controls of raw material suppliers will be performed, next to the installation of a tracking and tracing system in Vietnam where the usage of antibiotic containing feed is nowadays common practice and carries the risk of unhealthy consumer foods, especially in the targeted product: milk.With this in mind, the applicant intends to establish the first fully controlled production chain and guaranteed antibiotic-free production line in Vietnam dedicated to only producing dairy feed. This production line will be fully controlled by a dedicated quality department, responsible for auditing raw material suppliers and the quality control of raw materials supplied. The norms and guidelines, under which the quality department will be working, will be based on the new quality standard and the CSR policy of De Heus International B.V. in the Netherlands. Local farmers will be trained on how to avoid the usage of antibiotics. These technical trainings will be provided in seminars and through on-farm advice to individual farmers. The training programme also includes training of technical staff, working for the company.Corporate Social Responsibility (CSR)De Heus will implement its own CSR policy in Vietnam with the goal to establish a secure production process, to have social securities for all employees and to protect the environment. Last year, De Heus LLC has invested in a labour security plan (providing shoes and helmets for the workers in the feed mill), and in dust prevention inside and outside. De Heus implements the Vietnamese labour law: 100% of the workforce joins social insurance, health and unemployment insurance, plus a yearly medical check at an excellent hospital. Workers have access to safe drinking water and a meal is daily provided.During the project special attention will be given to raw material suppliers on the issues of corruption, child labour and environmental management. This will be done during the raw material audits.During these audits, focus will also be on environmental management. During the project, one of the not-defined goals which is hoped for as an additional result is chain responsibility. Next to the possibilities of implementing some subjects of the CSR policy within the audit process, De Heus LLC will also continue to work on a more extensive CSR policy in line with the general directive of De Heus management.Impact•	Employment and working conditionsAll 22 employees will be contracted under De Heus CSR policy conditions as are currently valid for De Heus LLC. These standards are a high priority for De Heus as a group and therefore also for De Heus LLC which puts strong emphasis on the security of the production process, social securities for employees and on environmental protection. The past year, De Heus LLC has invested time and money in a labour security plan (providing shoes and helmets for the workers in the feed mill), dust prevention inside and outside and a labour fund for all the employees of De Heus LLC.•	Innovation / Transfer of knowledgeThe audit of suppliers (on base of CSR policy, production process control and control of delivered product) and the making agreements is new to the Vietnamese feed milling sector.Also new is the knowledge transferred on in-depth tracking and tracing in combination with strict separation of a production line, secured by very strict quality control by means of the tracking and tracing module of the ERP system.•	Chain effectsDirect effected by the focus on consumer-safe dairy feed production is the Vietnamese population, which is consuming the healthy milk. Next to that, dairy farmers will also have increased revenues because of increased milk prices.It is also expected that raw material suppliers may benefit from audits as they will be forced to think over their quality/ production process, moreover even with better long-term business possibilities with clients as they deliver a guaranteed and more stable product quality in the long term, in line with demands of consumer-safe animal feed production.Some 30 farmers (10 at the end of the project) are ultimately expected to directly be influenced by the project goal and will be motivated to think over their quality/production process.It is also expected that in general the raw material suppliers will benefit, because they will become aware of the better long-term business possibilities when they are able to produce a guaranteed and more stable product quality.At the end of the chain, of course, the population will benefit from more food safety. The project perfectly fits within the ambition of the Vietnamese Government to improve food production, and in the Dutch-Vietnamese bilateral agricultural strategy.•	EnvironmentMain direct and positive impact of the project to the environment is a reduced usage of antibiotics. Because together with the audit of suppliers, also their environmental behaviour will be checked and possibly improved by a better awareness, this can also be considered a positive effect.The feed-production process has no negative impact on the environment.•	Position of womenApplicant indicated it will be difficult to apply a very active gender policy in the sales department, as this is mainly a men-culture. Same goes for the production department, as this is very often very physically hard labour. But it is not excluded that the new staff in these departments will be women especially in the new audit department and the functions of technical specialist. De Heus is unable to guarantee a minimum percentage of female labourers. Men and women will share the same rights and rewards for the performed labour. A fully controlled production line (integrated in an existing feed-mill) including an audit and control system for the production of guaranteed consumer-safe dairy feed.