Sentence:  Professor Peter Crome, chair of the audit's steering group, said the report "provides further <WSD>concrete</WSD> evidence that the care of patients with dementia in hospital is in need of a radical shake-up". While a few hospitals had risen to the challenge of improving patients' experiences, many have not, he said. The report recommends that all staff receive basic dementia awareness training, and staffing levels should be maintained to help such patients. 
Meaning of the word marked with <WSD> tags:  Real, actual, tangible.