Sentence:  Take Continental Airlines's Robert F. Six's view of much touted <WSD>open-door policies</WSD>: “‘My door is always open—bring me your problems.' This is guaranteed to turn on every whiner, lackey and neurotic on the property.” 
Meaning of the word marked with <WSD> tags:  A policy or usual practice, by a person in authority, of permitting subordinates or constituents to visit his or her office unannounced and at any reasonable time for the purpose of discussing matters of concern.