Sentence:  She claims that she has had “problems with her loan package as they are constantly trying to <WSD>outprocess</WSD> her student loans,” “has experienced professors that refused to speak to her,” has had “a student approach her about her health,” and "was denied honors in a course because of this matter." 
Meaning of the word marked with <WSD> tags:  To complete the paperwork for ending a contractual arrangement.