EUROPEAN COMMISSION Brussels, 10.11.2015 SWD(2015) 215 final COMMISSION STAFF WORKING DOCUMENT KOSOVO*

2015 REPORT Accompanying the document COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE REGIONS

EU Enlargement Strategy {COM(2015) 611 final}

{SWD(2015) 210 final}

{SWD(2015) 211 final}

{SWD(2015) 212 final}

{SWD(2015) 213 final}

{SWD(2015) 214 final}

{SWD(2015) 216 final}



This designation is without prejudice to positions on status, and is in line with UNSCR 1244/1999 and the ICJ Opinion on the Kosovo declaration of independence Table of Contents 1. INTRODUCTION 1.1. Context 1.2.Summary of the report 2POLITICAL CRITERIA 2.1.Democracy 2.2.Public administration reform 2.3.Rule of Law 2.4.Human rights and the protection of minorities 2.5.Regional issues and international obligations 3NORMALISATION OF RELATIONS BETWEEN KOSOVO AND SERBIA 4.ECONOMIC CRITERIA 4.1.The existence of a functioning market economy 4.2.The capacity to cope with competitive pressure and market forces within the Union 5. EUROPEAN STANDARDS 5.1.Internal market 5.1.1.Free movement of goods

5.1.2. Movement of persons, services and right of establishment 5.1.3.Free movement of capital 5.1.4.Customs and taxation 5.1.5. Competition 5.1.6.Public procurement 5.1.7.Intellectual property law 5.1.8.Employment and social policies, public health policy 5.1.9.Education and research 5.1.10.World Trade Organisation (WTO) issues 5.2. Sector policies 5.2.1. Industry and SMEs 5.2.2.Agriculture and fisheries 5.2.3. Environment and climate change 5.2.4. Transport policy 5.2.5.Energy 5.2.6. Information society and media 5.2.7. Financial control 5.2.8. Statistics 5.3.Justice, freedom and security 5.3.1. Visa policy, border controls, asylum and migration

5.3.2. Money laundering 5.3.3. Drugs 5.3.4. Police 5.3.5. Fighting organised crime and terrorism 5.3.6.Judicial cooperation in civil and criminal matters Annex I – Relations between the EU and Kosovo Annex II – Statistical Annex



1. INTRODUCTION 1.1. Context On 27 October 2015, the EU signed a Stabilisation and Association Agreement (SAA) with Kosovo. This is a milestone on Kosovo's path towards a European future. The SAA constitutes the first contractual relationship between the EU and Kosovo. It completes the map of SAAs with all Western Balkan countries. The SAA provides a comprehensive framework for closer political dialogue and economic relations between Kosovo and the EU, including opening EU markets to Kosovo products. Kosovo has demonstrated its commitment to the normalisation of relations with Serbia by reaching a number of key agreements in August. Important decisions have also been taken to pave the way towards the establishment of the Specialist Chambers. The new government has also underlined its commitment to its goal of meeting all requirements for visa liberalisation. 1.2. Summary of the report As concerns the political criteria, the six-month political stalemate following elections in June 2014 delayed key reforms. It ended in December, when the Democratic Party of Kosovo (PDK) formed a coalition with the Democratic League of Kosovo (LDK) and minority parties. In August, the Kosovo Assembly voted in favour of constitutional amendments to establish the Specialist Chambers and a Specialist Prosecution Office, which are to prosecute cases of grave trans-boundary and international crimes committed during and in the aftermath of the conflict in Kosovo. The government also reached key agreements with Belgrade in August. Both decisions required strong political commitment from the government. There has been increased polarisation between government and opposition. Members of the opposition have been involved in incidents of violence against the government, criticising it for its recent decision on the Specialist Chambers, the dialogue agreement with Belgrade, and the border demarcation agreement with Montenegro. Many independent institutions and regulatory authorities are currently not operational or are negatively affected by delayed appointments of board members. Both the government and the Assembly need to urgently select board members for these institutions and determine mechanisms for their accountability. Appointments need to be made on the basis of professional qualifications and merit, not political patronage. The recent election of the Ombudsperson was a positive development in this regard. The government has increased its focus on reform of the public administration, which has reached some level of preparation. Good progress was made in advancing the legal and strategic framework. The continued politicisation of the public administration, however, is a major concern. Accountability needs to improve across the administration through proper oversight. Any overlap of responsibilities of government agencies should be avoided. Parliamentary oversight of budget implementation should become more reliable and transparent. Sound financial management across public institutions should be ensured. Kosovo's judicial system is at an early stage of preparation. A package of amendments to four core laws was adopted, taking a step towards the modernisation of the justice system. However, the judiciary remains prone to political interference. Further efforts are required to ensure independence in law and in practice, to prevent and fight corruption within the judiciary, to recruit and train more qualified staff and to allocate adequate resources. Kosovo is at an early stage of preparations in the fight against corruption. A comprehensive and strategic approach is necessary to ensure real results in fighting the endemic corruption in Kosovo. A track record of successful prosecution and convictions remains to be established. The rare investigations into high-level corruption have so far not resulted in final convictions.

Kosovo is at an early stage of preparations in the fight against organised crime. Some progress has been made in inter-institutional cooperation and information exchange among law enforcement agencies on investigations. However, the number of investigations and final convictions remain low. Asset confiscation is rarely applied. The focus on strategies and action plans should not obscure the need for real results in fighting endemic organised crime in Kosovo. Kosovo has stepped up its efforts to fight terrorism, but continues to face challenges related to radicalisation. The adoption of the human rights law package strengthened the institutional set-up and clarifies the roles of various institutions. Increased political attention is needed, however, to ensure proper implementation and addressing the lack of resources. In the area of freedom of expression, Kosovo has some level of preparation. The legislative and institutional framework remains fragmented and partly ineffective. The public broadcaster is vulnerable to political pressure and lacks sustainable funding. Violence against women and women’s limited access to property ownership hamper the full exercise of their rights. The protection of persons with disabilities and persons belonging to minorities, in particular the Roma, Ashkali and Egyptian communities, needs to be significantly strengthened. Regarding the normalisation of relations with Serbia, Kosovo remained committed to the implementation of the April 2013 'First agreement of principles governing the normalisation of relations' and other agreements reached in the EU-facilitated dialogue. Key agreements were finalised in August on energy, telecoms, establishment of the Association/Community of Serb majority municipalities as well as the bridge in Mitrovicë/Mitrovica. The dialogue achieved further concrete results in the fields of justice, civil protection integration, vehicle insurance, customs collection and IBM. There were also constructive discussions to improve cooperation in tackling migratory flows from Kosovo. The steps taken gave fresh momentum to the normalisation of relations and should have a positive and concrete impact on the everyday life of citizens in both Serbia and Kosovo. As regards the economic criteria, Kosovo is at an early stage in developing a functioning market economy. The persistent trade deficit reflects a weak production base and lack of international competitiveness. Reliance on remittances and widespread informal economy decrease employment incentives contributing to already low labour market participation and high unemployment, which stands at 35.3%, rising to 61% among youth. Inefficient public administration and an ad hoc approach to fiscal policy constitute significant fiscal risks. Kosovo should strengthen the medium-term fiscal framework, improve the transparency of public finance and shift budget expenditure towards growth. Kosovo should also speed up privatisation and restructuring of public enterprises and improve bankruptcy and insolvency procedures, as well as reduce reliance on customs duties by broadening domestic tax base and modernising revenue collection. Kosovo is at an early stage in achieving the capacity to cope with competitive pressures and market forces within the Union. Major reforms are still needed to secure a stable energy supply and reducing distribution losses, close the skills gap in the labour market, and channel foreign direct investment and remittances into productive sectors. Kosovo is at an early stage of alignment with European standards, including in the areas of public procurement, statistics and financial control. Legislative alignment in some areas is high but implementation is weak. Some progress was made in the area of public procurement, especially as regards the enforcement of a centralised public procurement system, but concerns about corruption persist. As regards financial control, some progress was made, especially in external audit. However, significant efforts are needed to implement public internal financial control throughout the administration and in state-owned enterprises. 2 POLITICAL CRITERIA 2.1. Democracy Kosovo continued to consolidate the functioning of its democratic institutions. Following the elections of June 2014, a new Assembly was formed and a new government took office in December. The European Union's Special Representative in Kosovo and the European Union Rule of Law Mission (EULEX) continue to implement their mandates. EULEX' current mandate runs out in June 2016. In comparison to other years, the situation in the north of Kosovo, inhabited predominantly by Kosovo Serbs, has improved during 2015. Kosovo has made progress on integrating police and justice structures in the north and in August 2015 agreed, within the framework of the EU-facilitated dialogue with Serbia, to establish an Association/Community of Serb majority municipalities. The Assembly successfully adopted the constitutional amendments and legislation required for the establishment of Specialist Chambers and a Specialist Prosecution Office to investigate allegations of international crimes committed during and after the 1999 conflict. Elections The Kosovo Assembly has yet to undertake overdue electoral reforms. Kosovo's membership of the Venice Commission can help in this regard. The Assembly also needs to initiate an independent audit of political party financing and party electoral campaigning, as provided for in the law on financing of political parties. In January 2015, well-managed municipal elections were held, without incident, in Gračanica/Graçanicë, a Serb-majority municipality in central Kosovo. Parliament The delay in establishing a new Assembly following the 2014 elections slowed down Kosovo's reform process. Violent obstructions of recent plenary sessions by members of the opposition have adversely affected the functioning of the Assembly. Such actions go against European values. The Assembly needs to become more efficient and to comply with its own rules of procedure. It should urgently appoint competent members to regulatory and supervisory bodies to ensure the proper functioning of the state administration, on the basis of merit based, transparent and non-political selection processes. Six months after the parliamentary elections of June 2014, a new Assembly was formed on 8 December. The Democratic Party of Kosovo PDK (35 seats) and the Democratic League of Kosovo LDK (33 seats) are in a governing coalition with the Serb Citizen’s Initiative 'Srpska' (11 seats) and the non-Serb minority group '6+' (6 seats). With 85 out of 120 seats, the ruling coalition has a comfortable majority. The ‘Vetëvendosje’ self-determination movement and political party (16 seats) is the core of a small, but vocal, opposition. Parliamentary work was effectively suspended from June until December 2014. However, following the agreement on the new government, the Speaker was appointed and the Assembly began its work. It confirmed the new government and passed the 2015 budget in December. It adopted its annual work plan in February. Several important laws, including on the judiciary and human rights, were enacted, all of which was adopted under fast-track procedure. This limited the possibility for parliamentary debate, which is a matter of concern. Many of the Assembly's deliberations were marked by a polarised atmosphere between the ruling coalition and the opposition, in particular on politically sensitive issues such as the Specialist Chambers and dialogue with Serbia. Recent disruptions of plenary sessions by the opposition, including by violent means, have adversely affected the functioning of the Assembly and have undermined confidence in the willingness of the opposition to partake in democratic debate. The Assembly is a key democratic institution and all parliamentary members must allow it to fulfil its duties. Parliamentary debate was further affected by the lack of regular plenary sessions and frequent exceeding of time limits set under the rules of procedure. This was to the detriment of the quality of parliamentary review. There were also violations of the rules of procedure by the government arbitrarily withdrawing draft laws submitted to the Assembly. The regulatory framework for the Assembly should be improved. The new Assembly should strengthen its oversight of the executive and the legislative process and implement standards for consultations with civil society. Parliamentary checks and balances over budgetary control needs to improve. The Assembly should ensure follow-up on reports by the Office of the Auditor General and the Ombudsperson. A mechanism should be put in place to ensure that recommendations by the public finance oversight committee are implemented. The Assembly should supervise independent institutions, regulatory authorities and agencies more closely, based on a clear mandate and with suitable reporting and accountability mechanisms. It should urgently address delays in the selection of board members for these institutions and authorities, and determine mechanisms for their accountability. Appointments need to be made on the basis of professional qualifications and merit, not political patronage. The EU integration committee should be further strengthened to reflect its key role in Kosovo’s efforts to advance on its European reform agenda. Better screening of draft legislation is needed to ensure alignment with the acquis. The Assembly administration needs to strengthen its technical capacity to support effective policy-making and improve scrutiny of draft legislation.

Governance The new government continued to implement EU-related reform priorities and delivered on two major international commitments in August. The executive should ensure that legislation and policies are implemented in practice. Good communication with the Assembly, including regular replies to parliamentary questions and strong inter-ministerial coordination, are crucial in this regard. While legislation on the Ombudsperson was improved, the government undermined its effective functioning through continued failure to provide suitable premises. The new government of Prime Minister Isa Mustafa (LDK) took office in December. The formation of the coalition followed a prolonged stand-off between the PDK and an alliance of parties led by the LDK. The break-up of this alliance enabled the PDK and LDK to reach a power-sharing agreement and form a grand coalition supported by minority parties. The government has 23 members, including the Prime Minister and three deputy prime ministers. There are only two women in the government. Five ministerial posts are held by minority representatives, three of which represent the Serb, one the Turkish and one the Bosnian communities. The new government continued to implement EU-related reform priorities and remained committed to the EU-facilitated dialogue with Serbia. The government programme focuses on economic development, the rule of law, EU-related reform, education, science and culture, and healthcare. With its agreements on the establishment of the Specialist Chambers and the Association/Community of Serb majority municipalities, the government delivered on two key international commitments in August 2015. The government has faced significant challenges, including a spike in irregular migration by a considerable number of Kosovo citizens early in 2015, a number of violent protests and strikes, as well as violent attacks by the opposition in September and October 2015. The dismissal of the Minister for Communities and Return as a result of statements made in Gjakova/Djakovica led to a three-month boycott of the institutions by the Serb 'Srpska' coalition partner. The appointment of a new Kosovo Serb Minister allowed for the return of the 'Srpska' list to the government and the Assembly. Limited cooperation between PDK- and LDK-led ministries has in some cases hindered efficiency in making progress in key areas of governance. The government needs to meet deadlines set out in its various strategies and work plans, with better coordination and improved communication among coalition partners. The government continued to implement European integration priorities. To support this process and in anticipation of the Stabilisation and Association Agreement, the Kosovo institutions have been involved in drafting the first National Programme for Adoption of the EU Acquis. Kosovo has also been working on a monitoring and reporting system. The National Council on European Integration has continued to meet and discuss the main objectives and policy obligations of further integration with the EU. The executive commissions in charge of the coordination and implementation of SAP Dialogue conclusions continued to meet. Efforts to further improve the capacity of local government have continued. The Ministry of Public Administration is currently streamlining the number of job titles from around 8000 to 800. While these initiatives could bring about efficiency gains, their purpose and implementation should be communicated better. There has been improvement in municipal compliance with the law on local self-government. Municipal efforts need to continue to increase transparency in decision-making and strengthen municipal assemblies' oversight. The Serb-majority municipalities in the south submitted their budgets, which were approved in line with those of other municipalities. They also took part in the agricultural census, which the northern municipalities boycotted. Some southern Serb-majority municipalities face budgetary difficulties, partly due to inaccurate population figures and political deadlock. In April 2015, municipalities in the north adopted their budgets in line with Kosovo legislation, which also included the numbers of employees in the health and education sectors. On 3 August, the Kosovo Assembly adopted constitutional amendments allowing for the establishment of the Specialist Chambers and the Specialist Prosecution Office. The Constitution needs to be changed to ensure that the majority of Kosovo Judicial Council members are elected by their peers, in line with Venice Commission recommendations. Following Kosovo's membership of the Venice Commission (June 2014), two judges of the Constitutional Court were appointed as Kosovo’s representatives. The Constitutional Court operates with a quorum of seven judges; however, two appointments are currently pending. The Assembly elected a new Ombudsperson in July 2015. The Assembly also adopted a new Law on the Ombudsperson in May 2015, marking a significant step towards clarifying the legal framework and strengthening the independence and impartiality of the institution. In practice, however, the government has undermined the capacity of the institution to carry out its duties due to the failure to provide it with suitable premises. In 2014, the Ombudsperson received 2 224 cases, 8.6 % more than in 2013. The Kosovo authorities at central and local level have not committed themselves to consistently following up on the Ombudsperson's recommendations. The Assembly's committee on human rights and the Office for Good Governance under the Prime Minister's Office should re-confirm and implement their commitment to do so. Civil society Some progress was made in improving cooperation between the government and civil society. However, input from civil society needs to be systematically sought and followed up. The government’s strategy for cooperation with civil society needs to be fully implemented and monitored effectively. Additional measures should be taken to ensure that civil society organisations are properly included in public consultations. Public funding for civil society organisations has to be provided in a transparent way using clearly defined criteria. An empowered civil society is a crucial component of any democratic system and should be recognised and treated as such by institutions in Kosovo. The implementation of the government's strategy for cooperation with civil society is monitored by the Council on the Implementation of the Government Strategy for Cooperation with Civil Society. To date, the Council has only managed to draw up its own work plan and set up four working groups. The lack of appropriate participation by relevant ministries, insufficient resources and capacity and an overreliance on donor-funding illustrate the absence of political will to genuinely engage with civil society. More work is required to ensure consistent implementation of the existing legal framework for cooperation with civil society. Consultation needs to be timely and the selection of civil society representatives needs to be transparent. The manner in which public funding is provided to civil society is non-transparent and unregulated. The government should set standards and criteria governing public funding of civil society organisations so as to instil transparency, accountability and credibility in the process. Tax relief for private donations has been increased from 5 to 10 %, but the legal framework for tax deductions remains ambiguous and is not harmonised with provisions in the law on freedom of association. Recent amendments to money laundering and anti-terrorism legislation have led to the suspension of 14 NGOs, allowing for arbitrary decisions on suspensions. While meetings of the Assembly presidency have been made accessible to civil society, the Assembly’s declaration on partnership between it and civil society has yet to produce any concrete results. Civilian oversight of the security forces There has been limited progress in the work of the parliamentary committee on internal affairs, security and supervision of the Kosovo security forces. The administrative staff of the committee ensured continuity in the oversight of the security sector during consecutive assembly mandates, but the committee has yet to exercise proper parliamentary control and oversight of expenditure. Close ties between individual parliamentarians and former Kosovo Liberation Army members and Kosovo Protection Corps have hindered independent assessments. Amendments to the law on classified information and security clearance have improved the vetting process. However, vetting is still done by the Intelligence Agency instead of a separate dedicated body. The Kosovo Security Council, which should have an advisory role on all security matters, does not hold the regular meetings provided for by its mandate.

2.2. Public administration reform Kosovo has some level of preparation in the reform of its public administration. Good progress was made on developing a comprehensive strategic framework for public administration reform (PAR) and on improving legislation. For the first time, public administration reform has received high-level political support and commitment. Given Kosovo's ambitious reform agenda, continued strong political commitment is essential to ensure implementation of reforms. In the coming year Kosovo should in particular: effectively monitor implementation of the PAR strategic framework under the umbrella of the wider development strategy, ensuring a clear link between PAR and economic development; improve accountability through a thorough review of all agencies and improve access to administrative justice by addressing the backlog of administrative cases; adopt a comprehensive public financial management reform programme. Public service and human resource management The law on the civil service governs the employment conditions of civil servants at the central government and municipal levels. Merit-based recruitment and promotion are enshrined in law in line with the principles of public administration, but not systematically implemented. This is particularly so for senior civil servant positions and appointments to boards of public entities, where political influence over appointments is a matter of concern. Non-majority communities are still not adequately represented in public institutions. A major hindrance in this regard is the continued non-recognition of diplomas issued by the University in Mitrovicë/Mitrovica, which is the university attended by many students from non-majority communities. The civil service law also regulates uniform criteria for dismissals. It provides for disciplinary measures, including appeal possibilities. Few recommendations of the independent oversight board are implemented – rulings are not followed up. Administrative judges are overburdened, often leading to delays in decisions. Many Ombudsperson recommendations are not implemented, often without explanation. The Ministry of Public Administration is responsible for central coordination of human resources management. Resources within the ministry are very limited, preventing it from effectively promoting the uniform application of legislation and principles across the public administration. Professional human resources management is lacking due to politicisation and limited capacity. The human resource management information system is not up-to-date. The government should ensure that the system works properly. The remuneration system of public servants does not ensure equal pay for equal work, even though a standardised job classification has been in place since 2010. In practice, different salary coefficients are applied to similar positions. Fairer remuneration is being held back by the delay in job classification reform. However, the recently approved job catalogue should help. A positive step was the temporary suspension of top-ups on salaries in September 2015, to ensure a more regulated and merit-based approach. Professional development for public servants is insufficient. Systematic training is hampered by lack of resources and suitable facilities of the Kosovo Institute for Public Administration. Performance appraisals are provided for by law but in practice are treated as a formality. Kosovo has adopted measures and mechanisms to prevent corruption and promote integrity in the public service. The approval of the Code of Ethics for civil servants in March 2015 is a positive development and now needs to show practical impact. Public trust in institutions is often undermined by corruption. Policy development and coordination The legal basis and institutional structures, including for European integration, are largely in place to ensure a consistent policy-making system, but in practice policy planning is fragmented and lacks prioritisation at government level. Sector strategies have rarely been financially sustainable. As of June 2015, all strategies and policies have to contain a fiscal impact analysis. Some aspects of inclusive and evidence-based policy and legislative development are in place. There have been major improvements in policy development, although policy-making and legal drafting capacities, including capacity for alignment with the acquis, are still insufficient. Inter-ministerial and public consultations are regulated, but timelines have often been too short to allow for effective civil society input. The government should implement minimum standards for effective public consultation. Regulatory impact assessments are not used consistently, other than in a number of pilot areas. Public scrutiny of government work is in theory possible, since the government reports annually on implementation of the key government strategic documents. The focus is however on achievement of outputs rather than on the impact of government policies. No reporting is done on the implementation of sector strategies. Parliamentary scrutiny of government work is undermined by frequent changes in the government's legislative plan. Accountability of the administration The overall organisation of the state administration is not conducive to ensuring the lines of accountability. The weak legal framework has resulted in over 70 government agencies with overlapping responsibilities and a large number of non-constitutional institutions reporting directly to the Assembly. The Assembly often lacks the powers and capacity to effectively supervise their activities. Lines of accountability within institutions are weak and there is no clear delegation of powers to middle management. Managerial accountability is not yet ingrained in the administrative culture. (See Financial control) Internal and external mechanisms have been set up to protect the citizens’ right to good administration. However, scrutiny by oversight institutions such as the Auditor General and the Ombudsperson is severely limited by the state administration paying little heed to their recommendations. The right to access public information is regulated in the law on access to public documents. Over the past two years, the number of refused or unanswered requests was low (only 5 % of the nearly 2 000 requests made each year). No progress has been made on the right to administrative justice, as the law on general administrative procedures is not yet adopted. The increasing backlog in resolving administrative disputes is damaging public confidence in the court system. The right to seek compensation is not yet effectively ensured due to fragmented legislation and lack of a specific law on public liability.

Public financial management Kosovo has so far focused on improving its public finances by addressing specific public finance areas separately, without explicitly linking them and sequencing reforms under a more comprehensive public financial management reform programme. However, following a public expenditure and financial accountability assessment and other relevant assessments, Kosovo is now preparing a comprehensive strategy and action plan, to be adopted in early 2016. This should take into account the new public internal financial control strategy from April 2015 and the new public procurement strategy, which is yet to be adopted. The annual budgeting process is based on the ‘line-item’ approach. Public debt is still low and sustainable, although domestic and international borrowing has been increasing. Budget transparency is insufficient. In particular, budget information needs to be more reliable and comprehensive to strengthen accountability. The presentation of key budgetary information in an accessible way would generate trust with the general public and contribute to an improved citizen-state relationship. Service delivery to citizens and businesses The government is committed to a user-oriented administration. However, the development of a coherent policy is often undermined by a lack of coordination and common vision between the responsible ministries. Development of e-services is slow due to lack of an appropriate interoperability framework. Legislation on equal access to services exists, but implementation is a challenge, particularly for citizens with disabilities. Simplification of administrative procedures is yet to be ensured, pending the adoption of the law on general administrative procedures. Strategic framework for public administration reform A new public administration reform strategy framework has been set up under the umbrella of the 2015-2020 development strategy. It includes the 2015-2020 public administration reform modernisation strategy and accompanying 2015-2017 action plan, adopted in September. The strategy sets targets and measurable indicators, including fiscal impact analysis, which is a clear step forward. The Ministry of Public Administration will need sufficient human resources to ensure coordination and monitoring of its implementation. The new framework also includes a strategy adopted in June 2015 on an integrated planning system, coordinated by the Prime Minister's Office, and the new public financial management reform strategy, which is under preparation. Political support and commitment has visibly increased in recent months, and the Ministerial Council chaired by the Prime Minister is providing the necessary steer and coordination. The monitoring and reporting framework is in place, but remains to be implemented. Sufficient resources need to be allocated especially in the Ministry of Public Administration. Financial sustainability needs to be ensured in the 2016 budget and in the medium-term expenditure framework. 2.3. Rule of law Functioning of the judiciary Kosovo's judicial system is at an early stage of developing a well-functioning justice system. Some progress has been achieved over the past year by adopting the package of four laws (Law on Kosovo Judicial Council, Law Kosovo Prosecutorial Council, Law on Courts, Law on State Prosecutor). However, the administration of justice is slow and there is insufficient accountability of judicial officials. Judicial structures are still prone to political interference. There are concerns that disputed appointments and unclear mandates have undermined the activities of key institutions such as the Kosovo Judicial Council, Kosovo Prosecution Offices, and the Office of the Chief State Prosecutor. Rule of law institutions suffer from a consistent lack of funding. In addressing the shortcomings outlined below, Kosovo should in the coming year: implement the justice package, including timely adoption of any secondary legislation; step up financial and human resources to the judicial sector to ensure the proper functioning of the judicial system; ensure lawful and timely appointments in critical institutions, such as the Kosovo Judicial Council and the Kosovo Prosecutorial Council; further reduce the backlog of cases. Strategic documents The 2014-2019 strategic plan for Kosovo’s judiciary, the 2014-2019 communication strategy and the national strategy for reducing the backlog of cases are being implemented, addressing substantial shortcomings in the judiciary. Management bodies

Under the Constitution, the Kosovo Judicial Council (KJC) and the Kosovo Prosecutorial Council (KPC) are responsible for ensuring the independence and impartiality of the judiciary. Both councils have a mixed composition. In the KJC, five out of 13 members are elected by the members of Kosovo’s judiciary and eight members are appointed by the Kosovo Assembly. This results in strong political interference and jeopardises the independence of the judiciary. This has not changed with the new law as it would require amending the Constitution. At the KPC, five out of nine members were elected by prosecutors, whilst the other three were non-prosecutors elected by the Council itself, and one member was ex officio – the Minister of Justice. The new law sets out a new composition, raising the number of members from nine to 13, ten of whom are to be elected by their peers and three by the Assembly. Also under the new law, from 1 January 2016, the KPC will be able to control its own budgetary resources. All meetings of the KJC and the KPC are open to the media and the public. Both councils draw up and approve annual reports on their work, as provided for by law, but their internal reporting mechanisms still need to be improved. Applications have been received following vacancy notices published by the KJC and the KPC in March 2015 for Kosovo Serb judges and prosecutors, both for courts in the south and north of Kosovo, in accordance with the political agreement between Belgrade and Pristina. Some positions were filled in July 2015, a significant step forward in the integration of the judiciary in the north. The KJC and the KPC experienced significant delays in approving strategic documents, regulations and other decisions or acts. There is still not enough capacity to draft regulations and take decisions in full compliance with the hierarchy of normative acts. There is a lack of capacity within the KJC and the KPC to monitor the implementation of their decisions. Independence and impartiality Court Presidents are responsible for the management and operations of their courts. Both the Constitution and laws still allow political influence over the judiciary, in particular over the KJC and related to human resources matters. The activities of KJC and the KPC were hampered by the post-electoral political crisis, notably the political pressure on the long and drawn out process of nominating the Chief State Prosecutor. Amendments to the new laws, adopted in May 2015 are in line with most EU recommendations. Additional amendments including transitional clauses are needed. There is no functional electronic case management system. Allocation of cases to judges is regulated and carried out by the drawing of lots. Urgent cases are allocated to the presiding judge. Sensitive cases are being allocated, but not always dealt with. The number of judges dealing with serious crimes remains low. The KJC, as the competent body to act in case of threats to judges, should raise awareness among judges of existing protection mechanisms to protect them. Accountability A code of ethics for judges, prosecutors and attorneys is in place. The KJC and the KPC are responsible for disciplinary proceedings. Further provisions on disciplinary proceedings need to be adopted, such as a law on the Office of the Disciplinary Counsel/Prosecutor (ODC/ODP) and provisions on the judicial review of disciplinary decisions taken by the Councils. The ODC/ODP initiated around 40 cases against prosecutors on disciplinary and ethical grounds. The President of Kosovo, based on recommendations made by the KJC and the KPC, dismissed from office one judge and one prosecutor. Five judicial administration officers under suspicion of abuse of power were suspended and later dismissed. In addition, one judge was suspended by the ODC due to allegations of taking bribes. Under applicable laws, judges and prosecutors are obliged to declare their assets and gifts received, and report any possible conflicts of interest. Professionalism and competence Under Kosovo’s Constitution, the President of Kosovo appoints judges and prosecutors for an initial three-year term, at the proposal of the KJC and the KPC respectively. The entry exam for judges and prosecutors is based on merit. The new laws foresee an obligatory initial training for both judges and prosecutors after they have been appointed. The performance evaluation of prosecutors with a permanent mandate should be carried out by the KPC every third year, but has experienced significant delays. The evaluation of judges is carried out by the Commission for Evaluation of Judges and has proceeded as planned. To date, most judges and prosecutors that were evaluated have passed; only one judge was not proposed for permanent appointment. Merit-based performance criteria and an evaluation system within the initial term of appointment, including at the end of the initial training, need to be adopted to ensure professionalism. Quality of justice The Kosovo Judicial Institute (KJI) is responsible for initial and continuous training. However, the new laws give the KJC and KPC more responsibilities with regard to policy planning and organisation of the training courses. Out of 29 candidates who graduated from the initial legal education programme in May, 17 have been appointed as judges. The KJI, the KJC and the KPC jointly prepare annual training curricula on the basis of a comprehensive needs assessment. The curricula, which are divided into training modules according to responsibilities of departments of courts and prosecutors’ offices, specify the areas to be covered by training, including training on EU law. A new curriculum for court administrators has been approved and relevant staff is being trained. Kosovo currently has 19.5 judges per 100 000 inhabitants. In total, there are 350 local judges and 33 EULEX judges. The budget for Kosovo’s prosecution service and court system for 2015 is around EUR 28 million, excluding some other services, such as mediation and legal aid. The total budget allocated to the justice system has increased to 1.7 % of the overall Kosovo budget. A comprehensive overview of public finances allocated to the entire judicial system is however still not publically available. The Palace of Justice was inaugurated in March 2015, providing the necessary infrastructure to allow for the administration of justice under the appropriate conditions. To date, the Palace of Justice houses the Supreme Court, the Basic Court of Pristina, the Appellate Court, the Appellate Prosecution and the Basic Prosecution of Pristina‬. There is no official court monitoring system in place. E-Justice tools remain under developed. Since 2008, a mediation system is operational, with seven regional mediation centres and 701 mediators licensed by the Ministry of Justice, 163 of which are active. The number of cases has constantly increased – between 2012 and July 2015 the mediation system dealt with 2 598 cases. While notaries are dealing with more cases, their professional skills need to be improved. Both the mediation and notary systems require further strengthening. Efficiency According to the Annual Report of the State Prosecutor, at the beginning of 2015, the State Prosecutor had 120 706 cases pending. Correspondingly, according to the Department of Statistics of KJC, at the beginning of 2015 the number of unsolved cases was 91 545. Concerning the backlog (cases filed before 31 December 2011), 16 090 cases were completed at the end of 2014 out of a total of 41 038. The number of backlog cases at the beginning of 2015 was 24 948, out of which approximately 3 000 cases were completed during the first half of 2015. Kosovo's courts now have a clearance rate of 84 % (up from 71 %) of cases resolved within a year. There are no figures on the disposition time (i.e. the average time from filing the case to a decision) in Kosovo’s courts. The success of Kosovo's judiciary continues to be hampered by a high level of latent corruption and intimidation present in rule of law and related public institutions. The time prescribed by law to investigate cases of organised crime and corruption is too short resulting in courts not having sufficient information to come to an informed decision. Fight against corruption

Kosovo is at an early stage in the fight against corruption. Some progress has been achieved over the past year, notably in improved cooperation between the Anti-corruption Agency and the prosecution, and in requiring officials to declare property and gifts. However, overall progress has been limited and strong political will and commitment is needed to tackle this phenomenon properly. A comprehensive and strategic approach is necessary to ensure real results in fighting endemic corruption in Kosovo. A track record of successful prosecution and convictions would represent real progress. In addressing the shortcomings outlined below, the government of Kosovo should pay particular attention in the coming year to: prioritising handling of high-level corruption cases, especially in public procurement, with a view to securing final convictions; strengthening the cooperation between police and prosecution through joint investigation teams on high-level corruption cases; concluding the development of an efficient system to monitor the track record of case handling from investigation to final court rulings; revising the conflict of interest law and all related laws and regulations to bring in line with European standards. In particular, categories of public officials should be clearly defined and measures on preventing and sanctioning conflicts of interest and regulating "revolving doors" need to be adopted. Track record Kosovo has not yet established a track record of investigations, prosecutions and convictions in corruption cases. In 2014, the Anti-corruption Agency conducted administrative procedures in a total of 304 cases, of which 56 were carried over from previous years and 248 were new. The rare investigations into high-level corruption have so far not resulted in final convictions. The failure to conduct effective financial investigations is closely linked to undue political influence and limited capacity. Kosovo’s expertise in tackling complex financial investigations and to effectively confiscate criminal assets is still limited. Undue political influence on law enforcement and judicial bodies continues. Political authorities should ensure that law enforcement bodies are fully empowered to act effectively and impartially when investigating corruption allegations. Ten political parties failed to submit their party financing and electoral campaign financing reports during the local elections, but all parties did so for the general elections in 2014. So far, no irregularities have been detected. Auditors at the Central Election Commission are not independent as they are selected by the Assembly. In order to prevent conflicts of interest, such auditing should be external. Whistle-blowing and witness protection need to be properly implemented, including better regional and international cooperation. Declarations of assets by senior officials are made public on the Anti-corruption Agency's website and 98.3 % of senior public officials have reported their assets in 2015. Criminal charges were raised against the 71 senior public officials, who did not declare their assets. In 2015 the Anti-corruption Agency selected 20 % of officials for a review of their property ownership. This is a positive development but could be further improved by prioritising corruption-prone positions. Kosovo should consider measures allowing it to effectively investigate inexplicable wealth. Institutional framework The four main institutions involved in the fight against corruption in Kosovo are the Anti-corruption Agency, an independent and specialised agency; the National Anti-corruption Council, a consultative body chaired by the President of Kosovo; the National Anti-corruption Coordinator, who is assigned by the Chief State Prosecutor; and the Directorate for Investigation of Economic Crimes and Corruption within the Kosovo police. The Anti-corruption Agency does not have full investigative powers: rather its role is in prevention and preliminary administrative investigations, in line with international standards. There is a general disconnect and lack of integration between the main anti-corruption bodies in Kosovo, which suffer from overlapping mandates and an unclear division of tasks. On prevention, the Anti-corruption Agency launched an anti-corruption awareness campaign in December 2014. Citizens have been encouraged to report corrupt behaviour to rule of law agencies, but more remains to be done. While civil society is involved in developing and monitoring anti-corruption policy, consultation needs to be improved through regular, transparent and constructive communication. Public procurement bodies have largely failed to ensure systematic monitoring and review of procurement decisions. It is essential that new competent board members are appointed to professionalise and de-politicise the procurement system. On law enforcement, a prosecutor was assigned to each basic court prosecutor’s office to increase coordination and communication between the State Prosecutor and the Anti-corruption Agency. Over 70 % of cases for which the Agency conducted preliminary investigations were dropped, mainly because prosecutors did not find sufficient grounds to continue investigations. The Agency's investigators need to increase the quality of their reporting, while prosecutors need to demonstrate the necessary capacity and willingness to pursue cases. More structured cooperation between law enforcement agencies was achieved with the appointment of a National Coordinator against Economic Crime. The anti-corruption task force with 30 investigators, eight prosecutors and five experts focusing on high-level corruption and financial crime cases, should be further strengthened to improve inter-agency co-operation. A positive step was the adoption of the standard operating procedure on prioritising serious crime cases in 2014, which resulted in nine serious crime cases being currently treated as priority, including on corruption and money laundering charges. Two of these cases have been sent to court. Legal framework The legal anti-corruption framework has been consolidated with amendments to the law on the financing of political parties and the law on the declaration, origin and control of the property of senior public officials and the declaration, origin and control of gifts for all official persons. The latter extended the list of persons obliged to declare their property and lowered the threshold for the value of movable property to be declared from EUR 5 000 to EUR 3 000 and has led to an increased number of declarations of properties and gifts. These laws are in line with the relevant provisions of the criminal code, ensuring that corruption-related offences are criminalised. In this way, Kosovo has aligned itself with the acquis. Kosovo’s law on conflicts of interest has yet to be revised. The scope of the law should not exclude certain categories of public officials such as political advisers, but instead define public officials in line with European standards. Equally, the law should indicate exact circumstances in which public officials may take on additional employment and appointments. Clear procedures to identify, manage and resolve conflicts of interest should be established in the law. Relevant legislation needs to be harmonised accordingly, in particular on the sanctioning regime, including disciplinary measures.

The regulatory framework for political party financing has undergone many changes. The closing of various loopholes has improved the process. However, major challenges remain in this area, namely shortcomings in the way rules are implemented, a lack of monitoring and the absence of regulatory bodies. In general, the financing of political parties lacks proper control mechanisms, which would improve transparency and limit misconduct by political parties. Strategic framework Kosovo is implementing its 2013-2017 anti-corruption strategy and action plan, under the monitoring of the Anti-corruption Agency. However, inadequate financing and a lack of any measurable impact indicators are seriously undermining results. Implementation of the 2014-2018 strategy and action plan for preventing and combating the informal economy, money laundering, terrorist financing and other financial crimes is on schedule. In addition, sector action plans are in place to fight corruption in particularly vulnerable areas (customs, police, tax administration etc.). A corruption risk assessment of the health, education, judiciary, energy, and mining sectors was published in 2015. Fight against organised crime Kosovo is at an early stage in the fight against organised crime. Some progress has been made over the past year in inter-institutional cooperation and information exchange among law enforcement agencies on investigations. Kosovo has also stepped up its efforts to fight terrorism and the phenomenon of foreign fighters. Overall, the focus on strategies and action plans should not obscure the need for real results in fighting endemic organised crime. The number of final convictions and financial investigations remains low. Confiscations of assets are rarely applied. In addressing the shortcomings outlined below, the government should pay particular attention in the coming year to: pursuing organised crime-related investigations with the aim of securing final convictions, thus beginning to dismantle criminal groups active in Kosovo; systematically applying tools for financial investigations and asset confiscations in order to increase the number of permanent confiscations, and building up expertise at all levels; fully developing an intelligence-led policing approach and collecting, harmonising, analysing and using relevant criminal statistics, including through better inter-agency cooperation. Track record The rate of convictions in cases against human trafficking remains low, despite Kosovo being a source and transit country for trafficked women and children. Kosovo has worked closely with Europol on the dismantling of migrant smuggling networks. On drug trafficking, drug seizures and conviction rates remain low. A number of investigations and arrests have been made as part of efforts to fight and prevent the spread of terrorism in Kosovo. Implementation of applicable laws, secondary legislation and regulations on money laundering and financial crime is still insufficient, despite progress on putting appropriate systems in place. There is a policy of systematic serious financial investigations, but results are lacking. The rate of confiscation and sequestration of criminal assets remains low. Statistics on sequestration and confiscation are still not sufficiently harmonised between Prosecutorial and Judicial Council, the Agency for Managing the Sequestrated and Confiscated Assets and other agencies. While the overall estimated value of frozen and temporarily confiscated assets has increased, final court rulings are necessary to make sure that illicit assets are confiscated permanently. Events in Kumanovo (the former Yugoslav Republic of Macedonia) and the involvement of Kosovo citizens in armed violence highlight the continued existence of armed groups in the region, threatening regional inter-ethnic stability. With military-grade weaponry, military training and command structures, such groups have the capacity to undermine stability. Their involvement in organised criminal activities, such as arms smuggling, and the apparent impunity with which they are able to operate across borders are serious concerns. The government, law enforcement agencies and the judicial system need to take swift action to dismantle these networks. Institutional and operational capacity Kosovo’s police has around 9 000 staff, which makes an overall of approximately 500 policemen per 100 000 inhabitants. Approximately 83 % of police staff are ethnic Albanians and 13 % ethnic Serbs, with the remainder coming from other communities. Kosovo’s police force is structured in a way that provides for a career path and evaluation mechanism and has also adopted a code of ethics. The Kosovo Academy for Public Safety is responsible for basic and specialised training and offers a bachelor’s programme in public safety. The Kosovo police has specialised units dealing with the various aspects of organised crime. The police inspectorate is responsible for the prevention, detection, documentation and investigation of criminal offences of police officers regardless of position or rank.

12 out of 15 positions for local prosecutors in Kosovo’s Special Prosecution Office have been filled. However, the Special Prosecution Office does not have the required human resources to cope with the expected workload in view of the planned handover of cases from EULEX. Local prosecutors are dedicated but often do not have the necessary technical expertise, especially as concerns investigations of war crimes. Cooperation between local and EULEX prosecutors has improved. Intelligence-led policing should be strengthened further, including with human resources and managerial guidance. The new Kosovo police information system has yet to be used by all levels of the Kosovo police, which would allow for improved risk analysis and proactive operations. Kosovo is not a member of Interpol, though it applied in April 2015. It currently participates in Interpol structures through UN intermediaries. Kosovo does not have a cooperation agreement with Europol. Kosovo’s police has been involved, upon request of the leading Member States, in three cross-border operations supported by Europol. The Kosovo Forensic Agency and its DNA and serology laboratory have all the necessary equipment and instruments to carry out DNA analysis, maintained and calibrated according to international standards. The Kosovo Forensic Agency has an internationally accessible DNA database, which enables research and electronic comparison of DNA profiles. In December 2014, Kosovo’s police, custom authorities, Financial Intelligence Unit and the Kosovo Prosecutorial Council signed a Memorandum of Understanding, agreeing on how to improve cooperation and the exchange of data. Kosovo signed agreements with Albania on cross-border cooperation and hot pursuit, while similar agreements have also been signed with the former Yugoslav Republic of Macedonia. Legal framework There has not yet been any assessment of the alignment of Kosovo's criminal code with European standards. An appropriate legal framework for witness protection is in place in the form of the law on witness protection and the accompanying administrative instructions. Legislation on the confiscation of proceeds of crime is mostly in line with the acquis, but implementation remains poor. The law on the interception of telecommunications was adopted in May 2015, setting out appropriate investigation measures to help identify and prosecute suspects involved in serious criminal offences, with due respect for relevant human rights. In January 2015, the Kosovo Assembly approved the law criminalising the joining of armed conflicts outside of Kosovo, in line with the relevant UN Resolution. Strategic framework Kosovo's strategies and action plans to combat organised crime are largely aligned with EU best practices. Kosovo produced a strategic organised crime threat assessment in 2013. The assessment does not fully follow Europol's SOCTA methodology, but does provide the basis for strategic decision-making and law enforcement. Training has been provided in 2015 on the Europol SOCTA methodology. To date Kosovo has implemented some 80 % of the action plan to accompany its 2012-2017 national strategy against organised crime. Additional national strategies and action plans are in place on the prevention and combat of the informal economy, money laundering, terrorism, radicalisation and extremism, and terrorist financing, human trafficking, cybersecurity and narcotics trafficking. Fight against terrorism Kosovo has been affected by the phenomenon of foreign terrorist fighters and radicalisation. Kosovo has stepped up its efforts in the fight against terrorism. As well as the law on foreign terrorist fighters, it also adopted a strategy and action plan on prevention of violent extremism and radicalisation that may lead to terrorism. The phenomenon of foreign terrorist fighters needs a dedicated approach by the intelligence and law enforcement community and a coherent judicial policy towards offenders. 2.4. Human rights and the protection of minorities The legal framework broadly guarantees the protection of human and fundamental rights in line with European standards. Some progress was made in this area, notably with the incorporation of international standards into the legal framework, although Kosovo cannot currently formally associate itself with international human rights instruments or institutions. Implementation of human rights is hindered by a lack of resources and political commitment, including at local level. The adoption of the package of human rights laws strengthened the institutional set-up and clarified the roles of various institutions. Shortcomings particularly affect the following areas: • Gender-based violence and women’s limited access to property ownership significantly hamper their full enjoyment of rights. Similarly, the rights of persons with disabilities continue to be hindered by inadequate institutional support and health services, and poor accessibility. • Cases of verbal and physical assaults against lesbian, gay, bisexual, transgender and intersex (LGBTI) persons are rarely investigated. This needs to change. • Legislation and strategies on the rights of persons belonging to minorities and their protection throughout Kosovo need to be rigorously implemented. • Protection of cultural heritage, including cooperation between the Serbian Orthodox Church and Kosovo authorities, remains problematic and legislation to address illegal construction needs to be implemented and enforced. Kosovo’s Constitution provides for the direct applicability in Kosovo of many international human rights instruments, which form an integral part of its legal framework. Progress continues to be made in aligning legislation with such instruments and Kosovo continues its practice of ad hoc reporting. On the promotion and enforcement of human rights, some progress has been made with the adoption of the package of human rights laws (the laws on the Ombudsperson, gender equality and protection from discrimination). This strengthened the institutional set-up and clarified the roles of various civil and public institutions (e.g. the Ombudsperson's Office and the Agency for Gender Equality). Proper implementation of these laws, including training and establishing a judicial track record of discrimination cases, is crucial for the effective promotion and enforcement of human rights throughout Kosovo. The human rights strategy needs to be updated. Human rights issues need increased political and financial commitment at all levels. Continued donor dependency of the government in this sector undermines ownership and effective delivery. As regards the prevention of torture and ill treatment, no violations of internationally recognised human rights standards have been formally identified during the reporting period. Through amending the law on the Ombudsperson, Kosovo has aligned with the requirements of the Optional Protocol to the Convention Against Torture, establishing the role of the Ombudsperson as the National Preventive Mechanism, thereby strengthening its institutional framework with regard to the human rights of detainees. Within the prison system, there is overall good compliance with the UN Standard Minimum Rules for the Treatment of Prisoners and European Prison Rules, while further efforts are necessary to ensure adequate treatment of prisoners in solitary confinement and with regards to aligning with these standards. The housing of prisoners awaiting trial and those convicted for minor offences together with long-term prisoners remains a concern. The Mitrovicë/Mitrovica Detention Centre which should only hold pre-trial detainees, still houses convicted prisoners. Recommendations stemming from inspections at Kosovo Correctional Service facilities by the Internal Inspectorate of the Ministry of Justice are not systematically addressed. Serious concerns remain over corruption and contraband goods in detention centres and some correctional centres, as well as on privileges afforded to certain high-profile detainees. The government needs to urgently address this. Inadequate staffing levels, in particular at the high security prison, remain a concern. There is also concern over the politicisation of appointments to the prison service. The development of protection of personal data is at an early stage. Kosovo has an independent data protection authority – the National Agency for the Protection of Personal Data (NAPPD) – that contributes to the implementation of EU standards in the area. However, further strengthening of its capabilities including with qualified staff and financial resources is necessary. The institutional and legal framework for data protection and access to public information has to be established and regularised. Out of 38 municipalities, 35 now have data protection officers. The NAPPD carried out an increasing number of inspections and repeat inspections. A significant increase in the number of complaints from members of the public suggests increased awareness. Legal provisions are in place in the field of freedom of thought, conscience and religion. The Orthodox seminary in Prizren has expanded its membership and continues to function well. Modalities on how to support the reconstruction of Serbian Orthodox Church sites, left unfinished by the Reconstruction Implementation Commission, need to be agreed upon. Interaction among religious leaders of all faiths has become more regular. Following the recent decision by the Appellate Panel of the Special Chamber of the Supreme Court, there is a need for intensified and renewed efforts to find a solution to the longstanding land dispute between the municipality of Deçan/Dečane and the Visoki Dečani Monastery, to reduce continuous tensions between the monastery, municipality and local community. There were no reports of any serious incidents linked to the protection of historical and religious sites under the responsibility of the Kosovo police. Continuing incidents of petty theft and vandalism at religious heritage sites need to be followed up effectively. The authorities have as a rule responded appropriately to such incidents, although a statement after an incident of graffiti at the Visoki Dečani Monastery aggravated inter-communal tensions.

Freedom of Expression Kosovo has some level of preparation on the right to freedom of expression; over the past year there has been no progress in this area. There were no legislative developments on the regulation of media ownership and transparency. No solution was reached on the sustainable funding of the public broadcaster, leaving it vulnerable to political pressure and influence. Implementation remains a serious challenge. The overall environment is not conducive to the full exercise of freedom of expression. In addressing the shortcomings outlined below, in the coming year, Kosovo should in particular: ensure that cases of physical attacks against journalists and other forms of pressure are thoroughly investigated; ensure a sustainable financial solution for the public broadcaster and provide for transparent information on media ownership. Intimidation of journalists Three serious physical assaults against journalists took place during the reporting period. A total of 26 cases of attacks, threats and obstruction of journalists are under investigation. In one case, the editor of a newspaper and chair of the Association of the Journalists were physically attacked by the newspaper owner following the disclosure of non-payment of newspaper staff’s salaries. In another case, a bomb was thrown at the premises of a Serb online portal in Mitrovicë/Mitrovica North. A more systematic response, including public denouncement, prompt investigation and timely adjudication, would strengthen the protection of journalists. Investigations are slow and the record of final convictions low, with no convictions in 2014. Legislative environment While freedom of media and expression are constitutionally guaranteed, and legislation on libel, hate speech and defamation are in line with European Court of Human Rights case law, effective implementation remains a challenge. The legislative and institutional framework in this area remains fragmented and ineffective. Journalists’ right to conscientious objection and the public’s right to reply and correction remain unregulated. Implementation of legislation/institutions Two members of non-majority communities were appointed, completing the board of the Independent Media Commission (IMC). The IMC still failed to take decisions in good time, undermining its targets for 2014, including timely preparation for the process of the digital switchover. The IMC needs to complete secondary legislation in line with EU Directives and more systematically monitor the content of audio-visual media. As a result of government cuts across the board, the IMC is facing difficulties in meeting its financial obligations, including for capital investment. Freedom of expression online is not monitored by either the IMC or the Press Council. Although this creates an ideal environment for online media, it also detracts from the privacy of individuals, leading to many cases of alleged hate speech, libel and defamation. Public service broadcaster The public service broadcaster, Radio Television of Kosovo (RTK), is directly publicly financed. The April 2015 deadline for adopting legislation to solve the funding issue was missed. In the autumn of 2014, several protests were organised by the public broadcaster's union, which accused the RTK of mismanagement, nepotism and corruption. In April, the Assembly called on the Auditor General to carry out a detailed financial and performance audit of the public broadcaster. In July, the Assembly appointed four out of five members to the RTK Board, amid concerns that they do not meet the required professional criteria. Economic factors The economic sustainability of the media is not ensured. Media ownership structures, in particular for print and online media, remain unclear. The lack of a strong private advertising industry makes private broadcasters dependent on international donors and very few are able to operate without political party support. Many Serbian-language media outlets risk closure because their advertising market is too small to be economically viable. Professional organisations / professional conditions

The Association of Journalists of Kosovo, representing most journalists, has been very active in condemning pressures and in advocating for rights. Journalists tend to have low wages and often work without contracts, vulnerable to corruption and prone to self-censorship. The independence of journalists and editors and the protection of professional standards in journalism remain unregulated. Editorial codes of conduct at individual media outlets would be helpful. Freedom of assembly and association is guaranteed by the Constitution and citizens have been exercising it freely, including by staging protests against various levels of government. There was no progress on property rights. The government’s Property Rights Coordinator position has been vacant since January 2015. A strategy on property rights is being developed which, once approved, may remove the need for a coordinator. The implementation of the Law on Treatment of Construction without a Permit faces a number of problems whereby documents required by law do not require proof of ownership over the land parcel when submitting an application for legalisation nor is the relevant Ministry obliged to check land registry records in the process of legalisation. Residents (in particular minority communities and displaced persons) were not informed in time about the process of legalisation. Concerns remain with regard to treatment of unpermitted constructions belonging to displaced persons who have failed to apply, since such properties will be included in the demolition list. Decisions by the Kosovo Property Agency (KPA) on applications to demolish illegal constructions in private property have not been implemented due to a lack of financial resources, seriously affecting the rights of internally displaced persons. There has been some improvement on complying with legal obligations during expropriations. However, concerns remain over language compliance and notification of vulnerable groups in the expropriation process. Kosovo needs to solve all conflict-related property claims. The Law on the Property Comparison and Verification Agency is still pending. The Property Claims Commission of the KPA has reached a decision in all cases, albeit with technical inconsistencies in some of them. The KPA continues to clear illegally occupied properties south of the Ibër/Ibar river. The strategy to regularise informal settlements is still pending. Some relatively limited progress has been noted in addressing issues of social housing. Provision of social housing is hampered by the failure of institutions at central level to adopt a three-year Kosovo-wide strategy. As regards non-discrimination, the adoption in May 2015 of the Law on the Protection from Discrimination is a major step forward. The Ombudsperson now has a mandate to act as an equality body. Hate crimes are proscribed in Art. 147 of the criminal code. The performance of Kosovo institutions in processing and investigating cases of hate speech, targeting mainly members of the LGBTI community and ethnic minorities, remains poor. The Kosovo Prosecutorial Council’s tracking mechanism needs to be extended to cover cases of all kinds of discrimination, not only those based on ethnicity. Kosovo's legal framework on equality between women and men improved through the adoption in May of the Law on Gender Equality in accordance with international standards. However, significant structural challenges remain and implementation will require serious effort. The impact of the inter-institutional secretariat monitoring implementation of the action plan on UN Security Council Resolution 1325 has until now been limited. The role of the Agency for Gender Equality in policy-making needs to be enhanced. Women remain under-represented in decision-making positions, including at municipal level. At national level, the situation worsened, as only two ministers out of 22 are women and only two out of 14 chairs of parliamentary committees. Every police station has a unit responsible for gender-based violence. Despite the recent appointment of a national coordinator for domestic violence, no progress has been made on combating domestic and gender-based violence. The absence of a system of regular data collection across institutions undermines the ability to cross-track and monitor cases in investigation and judiciary proceedings. Kosovo needs to evaluate the implementation of the 2011–2014 strategy and action plan against domestic violence before drafting a new one. The anti-trafficking and domestic violence help-line should provide assistance to non-Albanian-speaking victims, including ensuring similar services for residents in the northern municipalities. The mandate of the National Council for the survivors of sexual violence during the war was extended to address the need for comprehensive support for surviving victims. Effective implementation of women’s rights to inheritance remains limited, despite the existence of legal provisions governing this issue. Further efforts need to be made by cadastral and registration officers on registration of all co-owners of property, including women, in order to strengthen the protection of their rights. On the rights of the child, the legal framework is in place but implementation is weak at both national and local level. An assessment of the implementation of the 2009-2013 strategy and action plan on children's rights needs to be carried out and results taken into consideration when developing a new strategy. The successful development of policies depends on the availability of sex and age-disaggregated data. A law on child protection should avoid duplication of existing legislation on children's rights. Municipal Child Rights Co-ordinators need capacity building and sufficient budget. Awareness-raising and training on rights of the child need to continue and the Ombudsperson’s Office needs to increase its activities in this field. Physical or any other form of humiliating punishment in educational and training institutions is prohibited by law but not in other settings such as public spaces or family. Increased awareness among judges and prosecutors led to a systematic reduction of pre-trial detention periods for juveniles. However, the legal framework needs to be revised to accommodate the UN Committee on the Rights of the Child recommendations on reducing pre-trial detention to six months. On the integration of persons with disabilities, Kosovo needs to improve the implementation of the 2013-2023 strategy for the rights of persons with disabilities and its 2013-2015 action plan. Health services and support for the rehabilitation of persons with disabilities remain insufficient and physical access to public institutions remains a challenge. The unsubstantiated removal of more than 1 000 members of the deaf community from the disability pension scheme is a concern. The availability of personal assistants for children with disabilities needs to be ensured. The National Disability Council has so far failed to promote the rights of persons with disabilities and needs stronger support from the government's Office for Good Governance to enable it to exercise its coordinating role in implementing the strategy and action plan. On the rights of lesbian, gay, bisexual, transgender and intersex (LGBTI) persons, the package of human rights laws has addressed gaps in legislation on the protection of sexual orientation and/or gender identity. Cases of verbal and physical assaults against the LGBTI community are rarely addressed adequately by the authorities. Despite meeting regularly, the advisory and coordinating group for the rights of the LGBTI community has yet to produce concrete results. The government has started awareness-raising training for civil servants, law enforcement officials, the judiciary, media and teachers. A pride walk to mark the international day against homophobia took place for the second time in Pristina on 17 May, with no incidents. However, Kosovo’s political leaders need to do more to raise awareness and promote tolerance. On labour and trade union rights, the General Collective Agreement signed in March 2014 is still not implemented due to lack of budget. This triggered a wave of protests across different sectors. Implementation of the law on strikes remains unsatisfactory, due to a lack of communication between strike organisers and the authorities. Representation of employees within the Social and Economic Council is still challenged by the majority of trade unions and amendments to the law on the Social and Economic Council need to clarify criteria and procedures. (See also 4.1.8 — Employment and social policies, public health policy) On procedural rights, the suspected, accused persons and victims of crime in Kosovo enjoy solid protection under the legislation (the Criminal Procedure Code, Law on Police, Law on the Kosovo Police Inspectorate, Law on Crime Victim Compensation as well as the Law on Free Legal Aid). They have the right to interpretation and translation, the right to information about rights, the right to legal advice before and at trial and to legal aid, and the right for the detained person to communicate with family members, employers and consular authorities. There is a strong political will for fair implementation of these rules but more training is needed to secure Kosovo citizen's procedural rights in practice. Kosovo's legal framework for safeguarding and protecting minorities is comprehensive, although implementation remains a challenge. The political impasse following the dismissal of the Minister for Communities and Return in early February 2015 affected the functioning of the ministry. Appointment of a new minister in April led to renewed commitment to identifying a durable solution for the issue of Kosovo displaced persons in the region, notably through an Inter-ministerial Commission on Returns. The Technical Working Group for the Framework Convention on National Minorities was established but has only met once in June 2015. The Office of Community Affairs needs to take on a more robust role on minority policy, including on matters dealt with by the technical working group and the post-2015 policy for Roma, Ashkali and Egyptians. The Consultative Council for Communities met regularly and set up five sector-based working groups, but urgently needs increased funding and support to function effectively and have its recommendations taken into account. Kosovo needs to continue improving the employment of non-majority communities within the Kosovo civil service and public enterprises. A permanent solution to the issue of acceptance of diplomas of the University in Mitrovicë/Mitrovica must be found to enable members of the non-majority communities to better integrate, including through employment in government institutions. Significant challenges remain in access to services in official languages both at the central and municipal level, including languages used by minority communities. The Office of the Language Commissioner continued to carry out its duties in a satisfactory manner in spite of limited financial and human resources, including through increased cooperation with other institutions. The Office has yet to establish relations with the four northern municipalities. Incidents at a football match between Serbia and Albania in October 2014 led to a short but sharp increase in inter-ethnic incidents. While the overall security situation for non-majority communities remains relatively stable, an increasing trend of incidents occurred targeting the Kosovo Serb community residing in western Kosovo, with frequent thefts from homes causing a heightened sense of insecurity within the affected community. Kosovo’s police and judicial authorities need to develop a better understanding of what constitutes an inter-ethnically motivated incident. Efforts are still needed to further stabilise and normalise inter-ethnic relations. Incidents and crimes targeting members of minorities and their property should be investigated and prosecuted thoroughly and promptly. As regards the Roma, Ashkali and Egyptian communities, the 2009-2015 strategy and action plan for the integration of Roma, Ashkali and Egyptian communities continued to be implemented. The government must demonstrate commitment in practice to continue developing and drafting credible, realistic and measurable post-2015 policy commitments. All relevant stakeholders, including civil society and members of parliament representing the three communities need to be involved and recommendations incorporated. 12 municipalities adopted local action plans on the integration of the three communities. The learning centres have played a positive role in reducing the school drop-out rates. The Roma, Ashkali and Egyptian communities have the same access to healthcare services as other citizens and the Ministry of Community and Returns sets aside budget for housing. Members of these communities continue to face difficult living conditions, social exclusion and frequent discrimination, while child labour and early marriages continue to be prevalent. Access to labour market is difficult and informal employment prevails. Active measures to include these communities in the job market need to be pursued. Progress has been made with regard to solving registration problems for children and the government extended its assistance to the registration process to over 600 displaced Roma, Ashkali and Egyptians currently in Montenegro. In the absence of identity documents, Kosovo has yet to produce reliable data on its Roma, Ashkali and Egyptian communities. Authorities at local and central level did not do enough to facilitate return and reintegration of refugees and internally displaced persons (IDPs). Illegal occupation of residential, agricultural and commercial property continues to affect the property rights of IDPs and hinders returns. Municipalities are still not taking the initiative to collect and maintain data on numbers and locations of IDPs and returnees. Greater commitment at local level is urgently needed. Figures from the reporting period show some of the lowest number of voluntary returns (around 800) since 2000. A lack of government commitment and funding, together with poor economic prospects, create an environment less conducive to returns. On cultural rights, cooperation between the Kosovo authorities and the Serbian Orthodox Church within the Implementation and Monitoring Council (IMC) continues, although meetings have become less regular and the Ministry of Culture has become less involved. In the interest of sustainability, the government should plan for and allocate necessary funds for the functioning of the IMC secretariat. The Religious and Cultural Heritage Unit of the Kosovo police fulfils its mandate, in four regions, to protect Serbian religious and cultural heritage sites with 205 officers. Ongoing challenges include improving communication with the resident Orthodox clergy and the provision of sufficient equipment.

The Village Council of Velika Hoča/Hoçë e Madhe was established and a budget was allocated, marking the first step of the implementation of the law. With limited municipal capacity, central-level guidance continues to be needed to ensure full implementation of these laws. There has been progress in implementing the Law on the Historic Centre of Prizren with equipment and premises provided for the Cultural Heritage Council, although funds have yet to be allocated. Incidents of illegal demolition of cultural heritage have continued. The task force set up last year to deal with illegal construction in Prizren, has been reinvigorated but has to date not delivered concrete action. More efforts are needed to investigate violations and sanction perpetrators. Concrete results in countering illegal construction, demolition and adverse development are needed to demonstrate the Government's commitment to protecting cultural heritage Of particular concern was an attempt, through the introduction of a draft law on cultural heritage, to undermine legislation deriving from the Comprehensive Settlement Proposal (CSP), which establishes specific rights and privileges for the Serbian Orthodox Church (SOC). The draft was quickly withdrawn but is expected to be soon introduced again. Kosovo needs to demonstrate its commitment to respect legal provisions deriving from the CSP and offer assurances to the SOC that its rights, privileges and identity will not be challenged. 2.5. Regional issues and international obligations In August 2015, the Kosovo Assembly adopted constitutional amendments and passed the necessary legislation creating the conditions for the establishment of the Specialist Chambers and Specialist Prosecution Office to follow up on allegations of grave trans-boundary and international crimes committed during and after the conflict in Kosovo, as relating to those reported in the 2011 Council of Europe Parliamentary Assembly report. The Chambers will be subject to Kosovo law, but will be located outside of Kosovo. The Kosovo authorities should now work on completing the regulatory framework. Kosovo has set up a war crimes department within its Special Prosecution Office. However, the department does not have enough prosecutors to carry out its current tasks, which would increase when EULEX investigations and cases are handed over. The Kosovo police war crimes investigation unit has received additional staff. However, the lack of investigators with an ethnic Serb background, limited criminal intelligence analysis staff, a lack of language and translation capacity and a lack of basic equipment such as vehicles and computers mean that the unit cannot function properly. EULEX is supporting Kosovo in building up the capacity to effectively take over war crimes investigations and prosecution. In most pending war crimes cases, the suspects are ethnic Serbs residing mainly in Serbia. Given the political climate, the local unit will not be able to deal with these cases independently. In the rest of the cases (166) the suspects are ethnic Albanians and usually ex-KLA members. There is concern over the capacity and willingness to investigate these cases. The unresolved fate of missing persons from the conflicts of the 1990s remains a humanitarian concern. As of August 2015, a total of 10 814 persons were still missing according to the International Committee of the Red Cross. Of these, 1 670 cases relate to the conflict in Kosovo. Ascertaining the fate of missing persons remains vital for regional reconciliation and stability. The inter-ministerial working group on dealing with the past, tasked with drafting the strategy on this issue, needs to be more active and produce concrete results, with a special emphasis on victims groups and transitional justice. The governmental commission on missing persons appointed municipal focal points. Pristina's dialogue with Belgrade, through the working group on missing persons, chaired by the International Committee of the Red Cross, has not made significant progress. The Pristina delegation to the working group is currently incomplete and the new head needs to be appointed. Kosovo needs to engage more pro-actively and provide information from its own sources. High-level political support is needed to address the issue of the fate and whereabouts of missing persons. Following the completion of the exhumation process at the gravesite located in Rudnica, Raška (Serbia), human remains were identified and transferred to Kosovo. Kosovo’s Department of Forensic Medicine (DFM) does not, despite some progress, have the capacity to meet the standards required for sustainable forensic practice, including in forensic anthropology and toxicology. Coordination and cooperation between the governmental commission on missing persons and the DFM needs to improve. Capacity needs to be strengthened and staff from non-ethnic Albanian communities integrated. The Commission and the DFM need to find a sustainable solution and allocate resources to continue data entry in the ante-mortem/post-mortem database. The lack of progress on this issue prevents the government from assuming its responsibility to establish, maintain and manage the list of missing persons, in compliance with the law on missing persons. No progress has been made regarding the unidentified human remains stored at the Pristina morgue for which forensic action has been exhausted. Regional cooperation and good neighbourly relations form an essential part of Kosovo's process of moving towards the EU. Kosovo participates in several regional organisations, further to arrangements on regional representation and cooperation agreed with Belgrade in February 2012. However, despite government efforts, Kosovo is still not represented in all regional organisations, for instance the Southeast European Law Enforcement Centre. A fresh impetus has been given to regional cooperation through the 'Berlin process' and the Western Balkan six initiative, intensifying cooperation among the Western Balkan countries and with the EU, notably regarding the connectivity agenda. In April, the Western Balkan six countries reached an agreement on the core transport network and in June 2015 on extending three Trans-European Transport Networks core corridors to the Western Balkans. They also identified the priority projects along sections of these corridors to be implemented by 2020. To ensure sustainability and achieve short term results, the countries agreed to implement before the next summit in Paris a number of 'soft' measures such as aligning and simplifying border crossing procedures, road safety and maintenance schemes. Kosovo has further improved its relations with Albania. An agreement on mutual cooperation was signed during Prime Minister Mustafa’s visit to Tirana in March 2015. The agreement includes a wide range of protocols and memoranda on regional and cross-border cooperation in a variety of sectors. There are no official relations with Bosnia and Herzegovina as the latter does not recognise Kosovo's independence. A reciprocal visa regime is in place. Relations with the former Yugoslav Republic of Macedonia have remained constructive. A memorandum of cooperation between the public prosecutors of both countries in combating cross-border crime and terrorism was signed in late December. An agreement on the encouragement and reciprocal protection of investments and a protocol on cooperation in the field of diplomatic education were signed in Skopje in January. Following allegations of involvement of Kosovo citizens in the attack on the border police station in Goshince (21 April) and in the incidents in Kumanovo (9-10 May), the government of Kosovo condemned the violence and called for territorial integrity to be respected. The government also called for the full implementation of the Ohrid Framework Agreement. A joint commission on border demarcation with Montenegro concluded its work in June 2015 and Ministers signed the border agreement during the August Western Balkans Summit (Vienna), now pending parliamentary approval by both. There were no developments concerning the constitutional recognition of the Montenegrin minority in Kosovo. Kosovo has maintained very close relations with Turkey. Negotiations on a readmission agreement are ongoing with a view to concluding it by the end of the year. 3 NORMALISATION OF RELATIONS BETWEEN KOSOVO AND SERBIA Kosovo and Serbia have remained engaged in the implementation of the agreements reached in the dialogue, in particular the April 2013 ‘First agreement of principles governing the normalisation of relations’. Work under the EU-facilitated dialogue has continued at technical level throughout the reporting period. The high-level dialogue resumed in February 2015, and four meetings attended by Prime Ministers Mustafa and Vučić were held in April, June and August. Key agreements were finalised on 25 August 2015. General principles/main elements on the establishment of the Association/Community of Serb majority municipalities in Kosovo through the adoption of its Statute were agreed. The text defines the legal framework of the Association/Community, its objectives, organisational structure, relations with central authorities, legal capacity, budget and financial support. It also provides the modalities/next steps for its establishment. In the field of energy, two new Serbian energy companies (one dealing with import, export and transit; the other with supply and distribution services) were established in Kosovo. These companies are proceeding with their internal organisation before being able to apply for licenses. An action plan detailing the implementation steps of the telecoms arrangement was also approved. Kosovo and Serbia agreed to ask the European Union to revitalise the Mitrovicë/Mitrovica bridge and its surroundings so that it can be reopened to all traffic by summer/not later than June 2016. In line with the same timetable, it was also agreed that the North Mitrovicë/Mitrovica municipality will revitalise its main street (King Peter Street) by turning it into a pedestrian zone. Progress has been made in other important areas. Following an agreement in February 2015, the dismantling of the Serbian structures on justice is well-advanced. Serbia facilitated applications of Kosovo Serb judges and prosecutors in the Kosovo judiciary. The proper handling of cases in the Mitrovicë/Mitrovica Basic Court, where Serbian official statements have at times interfered with the proceedings, requires a dispassionate environment. Integration of Kosovo Serb police and civil protection personnel is nearing completion. An agreement on vehicle insurance of June 2015, providing for the recognition in each other's jurisdiction of Serbia and Kosovo's respective vehicle insurance, is being implemented. On customs, agreements were reached on the import of controlled goods into Kosovo, including for medicines. In the context of the liaison arrangements, and following an agreement reached in November 2014, all official visits are directly arranged by Liaison Officers. Progress was also reached in the field of cadastre: a new archives building was opened in Belgrade, where the scanning of documents pertaining to Kosovo is to be completed by June 2016. Following the Serbian Constitutional Court's rulings adjudicating that the form in which some dialogue agreements have been transposed was unconstitutional, Serbia has adjusted its regulatory framework related to these agreements, with the exception of freedom of movement. The Constitutional Court's rulings on the energy and telecoms agreements are still pending. Serbia needs to find legal solutions for the implementation of agreements that are sustainable and can withstand legal challenges. Implementation of other agreements has continued, albeit at a slower pace. On IBM, further to the six interim facilities, two additional permanent crossing points were agreed, for which Serbia has initiated the expropriation process on its territory. However, illegal crossing roads/by-passes, in particular in the north of Kosovo, continue to be regularly used to smuggle substantial amounts of goods. Additional measures need to be taken by Serbia to stop illegal crossings. The processing of cases in the framework of the 2013 general modalities for Mutual Legal Assistance has been suspended between October 2014 and August 2015 by the Serbian authorities. The handling of over 600 pending cases has resumed in September 2015. On regional cooperation, Kosovo became a permanent participant in RACVIAC (the Centre for Security Cooperation) and joined MARRI (Migration, Asylum, Refugees Regional Initiative). However, Serbia needs to remain committed to the continued implementation of the agreement on representation and participation of Kosovo in regional forums.

Serbia and Kosovo also participated in constructive discussions to improve cooperation in tackling migratory flows from Kosovo early this year. Overall, Serbia and Kosovo have remained engaged in the dialogue and committed to the implementation of the April 2013 'First agreement of principles governing the normalisation of relations' and other agreements reached in the dialogue. The steps taken gave fresh momentum in the normalisation of relations and should have a positive and concrete impact on the everyday life of citizens in both Kosovo and Serbia. Further progress in this area remains essential for advancing the European future of both Serbia and Kosovo. 4. ECONOMIC CRITERIA Key economic figures 2013 2014 Gross domestic product per capita (% of EU28 in PPS) N/A N/A GDP growth (%) 3.4 0.9 U