Single liaison office Office of Fair Trading

Competent authority (-ies):

1. Directive 2006/114/EC of the European Parliament and of the Council of 12 December 2006 concerning misleading and comparative advertising: Article 1, Article 2(c) and Articles 4 to 8 Office of Fair Trading; Gibraltar Regulatory Authority; Financial Services Authority

2. Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises Office of Fair Trading

3. Directive 2008/48/EC of the European Parliament and of the Council of 23 April 2008 on credit agreements for consumers Office of Fair Trading; Ministry with responsibility for Consumer Affairs (Gibraltar); Financial Services Authority

4. Directive 2010/13/EU of the European Parliament and of the Council of 10 March 2010 on the coordination of certain provisions laid down by law, regulation or administrative action in Member States concerning the provision of audiovisual media services (Audiovisual Media Services Directive): Articles 9, 10, 11 and Articles 19 to 26 Office of Communications

5. Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours Office of Fair Trading

6. Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts Office of Fair Trading; Ministry with responsibility for Consumer Affairs (Gibraltar); Financial Services Authority

7. Directive 2008/122/EC of the European Parliament and of the Council of 14 January 2009 on the protection of consumers in respect of certain aspects of timeshare, long-term holiday product, resale and exchange contracts Office of Fair Trading; Ministry with responsibility for Consumer Affairs (Gibraltar)

8. Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts Office of Fair Trading

9. Repealed

10. Directive 98/6/EC of the European Parliament and of the Council of 16 February 1998 on consumer protection in the indication of the prices of products offered to consumers Office of Fair Trading

11. Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees Office of Fair Trading

12. Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (‧Directive on electronic commerce‧) Office of Fair Trading; Gibraltar Regulatory Authority; Financial Services Authority

13. Directive 2001/83/EC of the European Parliament and of the Council of 6 November 2001 on the Community code relating to medicinal products for human use: Articles 86 to 100 Medicines and Healthcare Products Regulatory Agency.

14. Directive 2002/65/EC of the European Parliament and of the Council of 23 September 2002 concerning the distance marketing of consumer financial services Office of Fair Trading; Ministry with responsibility for Consumer Affairs (Gibraltar): Financial Services Authority

15. Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights Civil Aviation Authority.

16. Directive 2005/29/EC of the European Parliament and of the Council of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market (‘Unfair Commercial Practices Directive’) Office of Fair Trading; Office of Communications; Financial Services Authority; Civil Aviation Authority; Ministry with responsibility for Consumer Affairs (Gibraltar)