Single Liaison Office Competition and Markets Authority

Competent Authority(ies)

1. Directive 2006/114/EC of the European Parliament and of the Council of 12 December 2006 concerning misleading and comparative advertising: Article 1, Article 2(c) and Articles 4 to 8 Competition and Markets Authority Financial Conduct Authority Gibraltar Regulatory Authority

2. Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises Competition and Markets Authority

3. Directive 2008/48/EC of the European Parliament and of the Council of 23 April 2008 on credit agreements for consumers and repealing Council Directive 87/102/EEC Competition and Markets Authority Financial Conduct Authority Ministry with responsibility for Consumer Affairs (Gibraltar)

4. Directive 2010/13/EU of the European Parliament and of the Council of 10 March 2010 on the coordination of certain provisions laid down by law, regulation or administrative action in Member States concerning the provision of audiovisual media services (Audiovisual Media Services Directive): Articles 9, 10, 11 and Articles 19 to 26 Office of Communications

5. Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours Competition and Markets Authority

6. Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts Competition and Markets Authority Financial Conduct Authority Ministry with responsibility for Consumer Affairs (Gibraltar)

7. Directive 2008/122/EC of the European Parliament and of the Council of 14 January 2009 on the protection of consumers in respect of certain aspects of timeshare, long-term holiday product, resale and exchange contracts Competition and Markets Authority Ministry with responsibility for Consumer Affairs (Gibraltar)

8. Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts Competition and Markets Authority

9. Repealed

10. Directive 98/6/EC of the European Parliament and of the Council of 16 February 1998 on consumer protection in the indication of the prices of products offered to consumers Competition and Markets Authority

11. Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees Competition and Markets Authority

12. Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market ('Directive on electronic commerce') Competition and Markets Authority Financial Conduct Authority Gibraltar Regulatory Authority

13. Directive 2001/83/EC of the European Parliament and of the Council of 6 November 2001 on the Community code relating to medicinal products for human use: Articles 86 to 100 Medicines and Healthcare Products Regulatory Agency

14. Directive 2002/65/EC of the European Parliament and of the Council of 23 September 2002 concerning the distance marketing of consumer financial services and amending Council Directive 90/619/EEC and Directives 97/7/EC and 98/27/EC Competition and Markets Authority Financial Conduct Authority Ministry with responsibility for Consumer Affairs (Gibraltar)

15. Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 Civil Aviation Authority

16. Directive 2005/29/EC of the European Parliament and of the Council of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Council Directive 84/450/EEC, Directives 97/7/EC, 98/27/EC and 2002/65/EC of the European Parliament and of the Council and Regulation (EC) No 2006/2004 of the European Parliament and of the Council (‘Unfair Commercial Practices Directive’) Civil Aviation Authority Competition and Markets Authority Financial Conduct Authority Ministry with responsibility for Consumer Affairs (Gibraltar) Office of Communications

17. Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications): Article 13 Information Commissioner’s Office

18. Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway and amending Regulation (EC) No 2006/2004 Maritime and Coastguard Agency