EN Official Journal of the European Union L 279/40

COMMISSION DECISION

of 21 March 2012

on the measure SA.31479 (2011/C) (ex 2011/N) which the United Kingdom plans to implement for Royal Mail Group

(notified under document C(2012) 1834)

(Only the English text is authentic)

(Text with EEA relevance)

(2012/542/EU)

THE EUROPEAN COMMISSION,

Having regard to the Treaty on the Functioning of the European Union, and in particular the first subparagraph of Article 108(2) thereof,

Having regard to the Agreement on the European Economic Area, and in particular Article 62(1)(a) thereof,

Having called on interested parties to submit their comments pursuant to the provision(s) cited above (1) and having regard to their comments,

Whereas:

1. PROCEDURE

(1) On 10 June 2011, after informal (pre-notification) contacts with the Commission, the United Kingdom of Great Britain and Northern Ireland (the ‘United Kingdom’) notified a series of measures (see section 2.3) in favour of Royal Mail Group (‘RMG’).

(2) By letter dated 29 July 2011, the Commission informed the United Kingdom that it had decided to initiate the procedure laid down in Article 108(2) of the Treaty in respect of the notified measures in question.

(3) The Commission Decision to initiate the procedure was published in the Official Journal of the European Union (2). The Commission called on interested parties to submit their comments.

(4) By letter dated 9 August 2011 the United Kingdom requested an extension of the deadline to respond until 14 September 2011, which was granted by the Commission by letter of 11 August 2011. The United Kingdom transmitted its observations on 8 September 2011.

(5) The Commission received the following comments from interested parties: — 5 October 2011 UK Mail — 6 October 2011 Communication Workers Union — 6 October 2011 UPS — 7 October 2011 Deutsche Post — 7 October 2011 DX Group — 7 October 2011 Mail Competition Forum — 7 October 2011 TNT — 7 October 2011 Free Fair Post Initiative — 9 October 2011 Secured Mail.

(6) The comments received from interested parties were forwarded to the United Kingdom on 12 October 2011. The United Kingdom submitted its observations on the comments by letter registered on 16 November 2011.

(7) On 22 August 2011 the Commission sent an information request to the United Kingdom, to which it replied by letter of 14 September 2011.

(8) A meeting with UK authorities, RMG and its bankers took place on 20 September 2011 in which the latter provided more detailed information on the notified restructuring plan.

(9) The Commission held several other meetings with the UK authorities on 12 October 2011, 10 and 23 November 2011 and 12 January 2012 to discuss the case. The United Kingdom submitted several pieces of additional information by e-mail or letter dated 30 September 2011, 20 October 2011, 7, 11, 18, 20, 28 and 30 November 2011, 6 December 2011 and 14 February 2012.

(10) The United Kingdom authorities submitted final updates to the notification and clarifications on the restructuring plan on 17 February 2012.

2. DETAILED DESCRIPTION OF THE MEASURES

2.1. Context: liberalisation of the UK postal sector

(11) The United Kingdom places the notified measures in the context of its wider policy for postal services and underlines the strategic importance of RMG to ensure the permanent provision of universal postal services.

(12) The United Kingdom Government’s policy is set out in the Postal Services Act (3) (‘Postal Services Act 2011’), which received Royal Assent on 13 June 2011. The Act implements the recommendations of an independent review led by Richard Hooper (‘Hooper Reports’) (4) and, in summary: (i) allows for private sector investment into RMG, with a view to injecting commercial disciplines and new capital; (ii) enables the transfer of the historic pension deficit to the United Kingdom Government leaving the company with a smaller fully funded scheme (‘the pension relief’); (iii) makes clear that Post Office Limited (‘POL’, the retail arm of RMG) is not for sale but will remain in State ownership; (iv) paves the way to modernise the regulation of the postal services sector; and (v) requires an employee share scheme which will hold at least 10 % of the equity in RMG by the time the UK Government has sold its entire shareholding in RMG.

2.2. Beneficiaries of the measures

2.2.1. Structure of the Royal Mail Group

(13) RMG is 100 % State-owned through the Royal Mail Holdings plc (‘RMH’). RMG is the United Kingdom’s main postal operator and had a legal monopoly over certain basic letter services until the end of 2005 when the postal markets in the United Kingdom were fully liberalised. RMG is providing the collection, sorting, transportation and delivery of mail (letters, packets and parcels), using the ‘Royal Mail’ and ‘Parcelforce Worldwide’ brands.

(14) The post office network is operated by POL, which is currently wholly owned by RMG (and hence by the UK Government). RMG and POL are separate legal entities though they are part of the same group. Consistent with the recommendations of the Hooper Reports, it is proposed that POL will remain in full public ownership after the reform and will become a sister company of RMG under RMH.

(15) RMG has also other subsidiaries, notably General Logistics System BV (‘GLS’) which is RMG’s European parcels business, providing parcel services, logistics and express services throughout Europe. The GLS network comprises subsidiary companies and network partners covering 36 European countries. Chart 1: current organisational structure of RMG

2.2.2. Royal Mail Group (RMG)

(16) RMG has held a license to provide letter services in the United Kingdom under the Postal Services Act 2000 since 23 March 2001. Under the terms of its license, it is required to discharge the universal service obligation (‘USO’). These arrangements implement the requirements of Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997 on common rules for the development of the internal market of Community postal services and the improvement of quality of service (5) (‘Postal Services Directive’). RMG is required by its license to negotiate commercial agreements with any interested operator for access to its national network. New operators have tended to enter the market through such access agreements with RMG.

(17) RMG is the only licensee in the United Kingdom postal market with universal service obligations. The main aspects of the current USO are (i) the delivery of postal packets (letters, packets and parcels) up to 20 kg every working day to the home or premises of every individual or other person in the United Kingdom (Mon-Sat delivery obligations for letters), (ii) at least one collection every working day from each access point, and a service of conveying, receiving, collecting, sorting and delivering postal packets at affordable prices determined in accordance with a uniform tariff, and (iii) the provision of a registered post service at prices determined in accordance with a uniform tariff.

(18) RMG’s license imposes price controls in relation to the provision of regulated services. The current price control was set in April 2006 for a four-year period, but has been extended to March 2012.

(19) Furthermore, RMG is required by its license to allow customers and other postal companies access to its national network on a non-discriminatory basis and in practice most of the competitors to RMG have entered the market by using third party access to RMG’s downstream network (for example final sorting of mail and delivery on the ‘last mile’ to customers).

(20) Downstream access competition involves the third party operator collecting and processing the mail through its own network until delivered to RMG’s sorting centres, where it is injected into RMG’s network for final sorting and delivery to receiving customers. Under equivalent agreements known as ‘customer direct access’ agreements, high-volume customers may deliver their pre-sorted mail to RMG’s mail centres for downstream delivery.

(21) Competition in the United Kingdom’s letter mail services has arisen through downstream access to RMG’s network and not end-to-end competition between RMG and new entrants. Since the market opening in 2006, the letter volumes that other UK postal operators inject into RMG’s downstream network have grown on average by more than 1 000 million items per annum and now account for over 45 % of the United Kingdom addressed inland mail market. RMG expects to lose even more market shares to its competitors in the coming years. For certain high volume markets, competitors are expected to achieve market shares of […] (6).

2.2.3. Post Office Limited (POL)

(22) POL, the so-called retail arm of RMG, is responsible for the network of around 11 500 Post Office branches. Just fewer than 400 of these are directly owned and managed by POL. All others are privately owned and operated by subpostmasters or franchise partners. POL is entrusted to maintain a network meeting certain access criteria for the UK population (99 % of the population to be within 3 miles (4,8 km) of an outlet, etc.).

(23) POL does not currently have any employees as all personnel currently working for POL (except those who are self-employed) are seconded from RMG. Approximately 9 000 RMG employees are seconded and work wholly for POL.

(24) POL provides retail counter services to RMG, whilst RMG provides shared back-office support services to POL. Furthermore, there are a number of shared services in place between RMG and POL (for example vehicle services, building security etc.) which are currently provided at cost by RMG. The provision of these services is currently subject to a service agreement between RMG and POL that will be replaced by a series of new service agreements when POL becomes a sister company of RMG.

(25) In addition to being a provider of services of general economic interest (‘SGEIs’), POL carries out some ‘commercial’ activities (such as selling telephony and insurance products) through its network and also through a direct internet sales channel.

(26) On 23 March 2011, the Commission authorised GBP 180 million of public assistance to POL for the funding of its network of post offices during one year starting 1 April 2011 (7). The Commission also authorised the continuation, over the same period, of existing loan facilities funding the provision of cash services at post office counters. The Commission concluded that the aid is compatible with Union rules because it does not overcompensate the net costs of the public service tasks entrusted to POL.

(27) On 24 January 2012, the United Kingdom has notified a package of measures in support of the SGEIs provided by POL, broadly similar to the measures authorised in 2011.

2.2.4. Financial difficulties

(28) The United Kingdom considers RMG to be a firm in difficulty because it is currently facing severe financial difficulties (the reported financial figures refer to the consolidated results of RMG including all subsidiaries, if not stated otherwise): (i) the State of its balance sheet, in particular the substantial size of the pension deficit; (ii) its projected cash flow shortages; (iii) its future inability to repay its debts when they fall due in the absence of the notified measures; (iv) RMG’s declining revenues from the letter business: between the 2008/09 and 2010/11 financial years, external revenue fell by 3,1 %, in the same period inland addressed delivered volumes decreased by 11,7 %.

(29) RMG’s balance sheet shows that the company had serious financial difficulties at the end of the 2010/11 financial year; both its working capital and net operating assets were negative.

(30) According to the projections provided by the United Kingdom, RMG will have negative cash headroom […], that is to say, it will not have sufficient funds to pay for its day-to-day operations, if the notified measures are not implemented. Consequently, RMG will also be unable to repay its existing loan facilities when they fall due in […].

(31) On the basis of these factors, RMG will face severe difficulty in meeting its payment obligations by […] and subsequently will be unable to undertake a restructuring program and return to viability out of its own resources, leaving the firm in a situation where it must rely on State aid in order to ensure a return to economic viability and the uninterrupted availability of the public service.

2.3. Measures under investigation

2.3.1. Pension relief

(32) The Postal Services Act 2011 envisages that the United Kingdom will assume responsibility for certain of the accrued liabilities under the Royal Mail Pension Plan (‘RMPP’). The proposed measure will relieve RMG of the obligation to make good the deficit that has arisen under that scheme, thus relieving RMG of a significant financial burden.

(33) According to the United Kingdom, the size and volatility of the RMPP is out of all proportion to RMG’s current business and has proved to be a severe handicap to RMG’s ability to compete on its own merits in the liberalised United Kingdom postal market. The United Kingdom believes that by taking certain liabilities over from the RMPP and thereby contributing to the restoration of RMG’s viability, RMG will, as the sole universal service provider in the United Kingdom, have the ability to adapt to the liberalised industry environment through modernisation. The pension relief, as a consequence, will remove one of the principal obstacles to attracting private sector capital to RMG.

(34) Besides the RMPP, RMG currently sponsors 3 other pension plans: the Royal Mail Senior Executives Pension Plan (‘RMSEPP’), the Royal Mail Retirement Savings Plan (‘RMRSP’) and the Royal Mail Defined Contribution Pension Plan (‘RMDCPP’). The notified measure concerns only the RMPP and will not affect members of the RMSEPP, the RMRSP or the RMDCPP.

(35) The RMPP is an occupational pension scheme for RMG’s employees, including those employees seconded to and working wholly for POL (8). It is a private sector scheme in the sense that it operates under normal UK pensions law as applied to private sector companies. As at 31 March 2011, the RMPP had approximately 436 000 members, of which approximately 130 000 were current employees accruing benefits in the scheme (active members), approximately 118 000 were former employees who had left service before retirement age and not yet drawn pension benefits (deferred members) and approximately 188 000 were pensioners.

(36) The RMPP is governed by the Third Principal Trust Deed and Rules dated 21 December 2009, as subsequently amended (the ‘Trust Deed’). The principal employer in relation to the scheme is RMG and the trustee is a company, Royal Mail Pensions Trustees Limited (‘the Trustee’). In addition to the Trust Deed, the obligations of the Trustee and RMG under the RMPP are governed by legislation introduced by the Department for Work and Pensions applying to occupational schemes, set out, principally, in the Pension Schemes Act 1993, the Pensions Act 1995 and the Pensions Act 2004. The RMPP falls within the jurisdiction of the UK Pensions Regulator.

(37) The RMPP is a defined benefit scheme, that is, benefits are determined by reference to a pension of a target amount at normal retirement age, related to the amount of the member’s annual pay and length of service with the employer. This is in contrast to defined contribution schemes under which only the level of the contributions required from the employer/employee is specified. The contributions are invested and when a member retires, the value of the accumulated fund is used to provide the member with an income for life.

(38) There are two main types of defined benefit scheme, known as final salary and career average. A final salary scheme provides a pension based on a stated fraction or percentage of the employee’s final pensionable salary for each year of pensionable service. In contrast, a career average scheme provides a pension based on a stated percentage of the employee’s average pay over the whole period of pensionable service (usually adjusted in some way to take account of inflation) for each year of pensionable service.

(39) Until April 2008, benefits accrued by members of the RMPP were calculated on the basis of a final salary method. However, in April 2008 RMG implemented pension reforms by amendment of the RMPP rules which included changes to benefits accrued in respect of service from 1 April 2008, such that they are now calculated on the basis of a career average salary method rather than a final salary method (although benefits accrued in respect of service prior to that date will continue to be linked to a member’s salary at the date of leaving service). Other reforms implemented on 1 April 2008 included raising the retirement age to 65 for service accrued from 1 April 2010 (benefits built up before that date can still be taken at age 60 without an early retirement reduction being applied) and closure of the RMPP to new members and joiners with effect from 1 April 2008. The RMPP was replaced with a defined contribution scheme for new members and joiners after 1 April 2008, the RMDCPP.

(40) The United Kingdom points out that RMG’s ability to amend the RMPP over time has been materially constrained. These constraints derive from general UK pensions law and from specific features of the RMPP scheme.

(41) Under UK law RMG has no power of veto over its contribution rate to the RMPP. The contribution rate is normally agreed between the sponsoring employer and the trustee of a pension scheme, but against a background where a failure to reach agreement within 15 months of the effective date of a valuation will lead to contributions being determined by the UK Pensions Regulator, which was established on 6 April 2005 by the Pensions Act 2004 and which enforces compliance with pensions legislation. The Pensions Regulator has made clear, among other things, that it expects schemes to have a certain level of solvency and that it expects trustees to seek recovery of any deficit as against that technical provisions funding target from the sponsoring employer ‘as quickly as the employer can reasonably afford’.

(42) In that context, RMG agreed a memorandum of understanding with the Trustee in June 2006 to fund the RMPP deficit over 17 years, in addition to the annual payments RMG makes to the RMPP to fund the cost of the accrued benefits. Conditions included the establishment of the escrow accounts totalling GBP 1 billion secured in favour of the RMPP that were the subject of Commission Decision 2009/613/EC (9).

(43) On 30 June 2010, RMG agreed on a further recovery plan with the Trustee aiming to fund the RMPP deficit by March 2047, by paying the following annual contributions: (i) from 1 April 2009 to 31 March 2047: annual deficit payments of GBP 282 million per annum increasing in line with retail prices inflation; (ii) from 1 April 2013 to 31 March 2023: additional contributions of 4,0 % of members’ contributions.

(44) POL contributes a 7 % share of the deficit payments. The share is calculated on the basis of the number of employees seconded to POL in relation to RMG’s total number of employees. POL’s annual contribution to the pension deficit in the 2010-11 financial year was GBP 21 million.

(45) The United Kingdom authorities propose to set up a new statutory pension scheme which will be a liability of the UK Government and will have no legal connection to RMG or the RMPP. Certain part of accrued liabilities and assets held by RMPP will be transferred to the new scheme. It is intended that pension benefits accrued up to 31 March 2012 will be transferred to the scheme. The persons to whom this proposal applies include current pensioners, deferred members and active members of the RMPP.

(46) In broad terms, it is estimated that the new pension scheme will be taking over GBP 32 200 million of liabilities and associated assets of GBP 27 700 million (based on the 31 March 2011 actuarial valuation figures) and hence a deficit of GBP 4 500 million. After the pension relief on 1 April 2012, RMG will continue paying only the normal pension contributions for all members of the RMPP, who still work for RMG, and consequently only remain liable for new pension rights acquired after March 2012 (hereafter referred to as on-going RMPP scheme).

(47) The on-going RMPP scheme will immediately after the pension relief consist of approximately GBP 2 100 million (10) of liabilities and a matching amount of assets remaining with RMG. RMG will continue to bear all future service costs, including liability for any current obligations under the RMPP to maintain a continuing final salary link together with certain enhancements (for example on early retirement) in respect of the historic pension benefits. This means that after the pension relief, RMG will continue to bear the risk that the historic liabilities for deferred members may increase by reason of any salary increases, which exceed price inflation, as the pension benefits have to be linked to the current final salary level. RMG would also retain responsibility for the existing RMSEPP which shows liabilities of GBP 300 million and a deficit of approximately GBP 30 million (as valued at 31 March 2011).

2.3.2. Restructuring aid

(48) To address its financial difficulties, in June 2011 RMG drew up a restructuring plan covering the period 2008-2016.

(49) RMG’s plans, which are focused primarily on reduction of costs and revenue diversification, build on the significant restructuring measures that RMG has taken since 2002 (including implementing significant changes to the RMPP) to modernise its business and drive costs down. RMG’s plan of June 2011 for restoring the company to viability is split into five key areas: (i) operational modernisation, covering changes in all areas of RMG’s activities and results in significant cost savings for the business; (ii) corporate and back-office restructuring measures; (iii) commercial transformation; (iv) investment in a new IT Platform; (v) cash generation initiatives.

(50) The restructuring plan aims to restore long-term viability of RMG. According to the United Kingdom, the ability to take structurally high levels of fixed cost out, enhance the overall regulatory environment and diversify revenues to replace lost revenues from declining mails volumes will promote a viable RMG capable of attracting private sector investment to ensure its long term future.

(51) The United Kingdom claims that the restoration of RMG’s long term viability is a central policy objective in order to achieve universal availability and effective discharge of the USO. According to the United Kingdom, the pension relief alone will not be sufficient to secure RMG’s long term viability: even after the relief of the deficit RMG cannot overcome its financial difficulties with its own resources or with funds obtained from market sources.

(52) Therefore, in addition to the pension relief, the United Kingdom also notified certain measures to strengthen RMG’s balance sheet, consisting of: (i) writing off a certain amount of debt owed by RMG to the UK Government (hereafter ‘debt reduction measures’), expected to be up to GBP 1 700 million (plus accrued interest); and (ii) RMH making available certain amounts in the ‘Mails Reserve’ (11) to RMG by way of a revolving credit facility with a maximum drawdown of GBP 200 million.

2.4. Grounds for initiating the in-depth investigation

(53) The United Kingdom contended in its notification that the pension relief could be found compatible with the internal market as legacy costs from the pre-liberalisation period, based on the Commission practice. Furthermore, it claimed that the proposed measures are in line with the Guidelines on State aid for rescuing and restructuring firms in difficulty (12) (‘the R&R Guidelines’). The United Kingdom did not invoke Article 106(2) of the Treaty as justification for the notified measures during the procedure.

(54) In its Decision to initiate the formal investigation, the Commission questioned whether the pension relief could be found compatible as compensation for an exceptional burden resulting from RMG’s past status as public sector monopoly. In 2007, the Commission indeed approved a French reform regarding the financing of the current and future pensions of the employees of La Poste with a civil servant status (13). However, while the 2007 decision ensured that La Poste’s effective social security costs were comparable to those of competitors; it seemed that relieving RMG from its whole pension deficit would put it in a better position than an average UK company. The Commission wondered therefore whether the charges of which RMG was relieved correspond entirely to legacy costs within the meaning of the case-law of the Court of Justice of the European Union and whether there indeed would be a level playing field once the relief was implemented.

(55) Furthermore, the Commission also expressed reservations about the restructuring plan’s compatibility with the R&R Guidelines, notably regarding the prospect of a return to viability, the extent of RMG’s contribution, and the level of compensatory measures.

(56) According to the Commission, the United Kingdom did not convincingly demonstrate that the originally submitted restructuring plan would comply with the R&R Guidelines. In particular, the Commission doubted that RMG’s role as the sole universal service provider and the liabilities resulting from its public sector monopoly legacy would justify mitigating the conditions of the R&R Guidelines and notably those ensuring that competition distortions are limited and that the cost of restructuring is shared by the required 50 % own contribution.

(57) The Commission also considered that the duration of the original restructuring plan from 2008 to 2016 was particularly long and that the projections in the original restructuring plan were sensitive to changes in the assumptions such as total mail volumes. The Commission therefore expressed doubts as to the restoration of long-term viability of RMG by the implementation of the notified plan and to the robustness of the viability projections.

2.5. Modification to the notified measures after the opening of the formal investigation procedure

(58) In the course of the discussions with the Commission during the formal investigation, the United Kingdom renounced part of the debt reduction of 1 700 million and reduced the notified debt reduction measures to GBP 1 089 million. Furthermore, the United Kingdom also renounced the notified GBP 200 million revolving credit facility. The Commission therefore no longer considers those measures to be notified but only the debt reduction measure amounting to GBP 1 089 million.

(59) Furthermore, during the investigation, the United Kingdom provided an updated restructuring plan, covering a shorter restructuring period: 2010-2015. During that period RMG will undertake operational and industrial measures to restructure its business. The plan for restoring the viability of RMG can be split into the following key actions: labour related restructuring, structural restructuring to reduce its capacity and restructuring of IT systems.

(60) Labour related restructuring is at the heart of the RMG’s changes to ensure that a financially sustainable universal service can be provided for the long term in the United Kingdom. RMG has already made progress and intends to significantly reduce its workforce further through a programme of voluntary redundancy and natural attrition over the period of the plan. This alone represents around one third of the total relevant restructuring costs from the plan, and will reduce significantly one of RMG’s core costs.

(61) The restructuring plan envisages, over the course of the restructuring period, a reduction in RMG’s headcount in UK Letters & Parcels and International (UKLPI) from approximately 160 000 people at the start of the year ending in March 2011 to approximately […] people in March 2015. This represents a total reduction of approximately […] in UKLPI between March 2011 and March 2015, representing the equivalent of around […] a year. This labour-related restructuring includes a reduction of close to […] central managers (over 1 000 of whom had already left by March 2011). Labour cost savings of GBP […] million in real terms are forecast to be achieved between March 2010 and March 2015.

(62) The labour changes proposed will impact virtually every part of the RMG’s business. For example: (i) outdoor delivery and collections, which are labour intensive activities with high fixed costs, are being restructured; the restructuring is focused on achieving savings including by World Class Mail (see recital (68)) being introduced with savings arising from this comprehensive system for improving safety, customer service, quality and productivity in all delivery offices; (ii) there is a move away from manual labour intensive processing to automated processing, with corresponding implications for labour; (iii) close to […] managers in central functions are also being removed.

(63) The key elements of the labour restructuring cost included in the June 2011 restructuring plan are (i) redundancy payments, (ii) travel and outplacement costs and (iii) certain exceptional lump sum payments. Redundancy payments are expected to be approximately GBP […] million from March 2010 to March 2015. Travel and outplacement costs (which are paid to staff that have been retained but must now work at alternative facilities as part of the restructuring of RMG’s infrastructure, including the closure of various mail centres) will amount to a cost of approximately GBP […] million by 2014/15. Exceptional lump sum payments — which are required to sustain the pace and depth of change as they form a key part of the 2010 modernisation agreement with the Communication Workers Union amount to GBP […] million. Those payments would not have been required with a slower, more conventional, pace of modernisation.

(64) Those key elements of labour restructuring together amount to approximately half of the total relevant restructuring costs during the period from March 2010 to March 2015.

(65) In addition to the measures to address the labour force at RMG, the notified restructuring plan includes structural restructuring to reduce capacity in the business over the period. In total, the amount spent on structural restructuring represents approximately one third of the total relevant restructuring costs during the period from March 2010 to March 2015. In particular this element of the restructuring relates to the significant reduction of the mail centre network, which has a corresponding impact on labour.

(66) Structural restructuring also consists of automation and, critically, new delivery methods to enable longer more flexible delivery spans. This again has significant implications for the workforce and forms a key part of restructuring.

(67) The restructuring plan includes a one-off property rationalisation programme reducing the number of mail centres from 64 at the start of the financial year 2010/11 to […] by March 2015, significantly reducing the RMG’s footprint and streamlining its operations. The restructuring plan therefore envisages closure of […] mail centres between 2010/11 and 2014/15 which equates to a […] reduction across the network. During the year from March 2010 to March 2011 a total of 5 mail centres were closed.

(68) In conjunction with this, RMG is introducing World Class Mail in all mail centres which will remain open. World Class Mail is a comprehensive system for improving safety, customer service, quality and productivity, and reducing breakdowns. World Class performance is achieved by involving all employees in attacking wasted time and resources caused by sub-standard reliability, and operating performance of processing systems. All mail centres will be part of World Class Mail by the end of financial year 2011/2012 and World Class Mail is also being introduced in delivery offices.

(69) In addition, the deployment of intelligent letter sorting machines will bring about a change in automated sorting and reduce the costs associated with manual sorting. These machines are considerably faster than existing methods and equipment, which have been used by RMG for nearly 20 years.

(70) Further to this, the deployment of walk sequencing, which automates the sorting of letters to the order of delivery is being implemented. This is a critical part of the restructuring and requires the acquisition and deployment of compact sorter sequencer machines and results in changes to working practices for postmen and women working in delivery in particular. Automated sequencing of letters reduces manual sorting in delivery offices (and associated costs), and therefore allows for more efficient scheduling of start and finish times for delivery staff. Walk sequencing is a structural change to mail processing for RMG that will increase its productivity. RMG sequenced 0 % of mail in 2008; 1 % of mail in 2009, and 50 % by August 2011.

(71) RMG’s restructuring plan includes the automation of sorting of small parcels which is currently done manually. The company is determining the best solution to deploy during the restructuring period.

(72) Finally, new delivery methods allow RMG to change from traditional delivery methods (on foot, by bicycle) to delivery mainly using secure trolleys (either manual or powered) and vans. These new methods represent a major change for RMG and the change being implemented, including the expenditure incurred, will facilitate longer, flexible delivery spans. This, in turn, allows RMG to reduce the number of delivery routes and outdoor delivery operating costs.

(73) The restructuring includes business critical capital investment in IT over the period of the plan. To complement the labour changes, RMG is in the process of introducing handheld electronic devices to replace paper-based processes and therefore increase efficiency. One of their basic functions is to store customer signatures which confirm receipt of tracked items. The devices allow RMG to track items in real time. This removes the need for further processing of signatures and receipts on paper when the postman or woman has finished deliveries.

(74) In addition, RMG will be making other investment in IT and operations — including significant investment in several critical areas: (i) improving operational reporting capabilities; (ii) modernisation of human resources processes; (iii) enabling automatic reading of address information and use of the information for performance reporting; (iv) […]; and (v) […].

(75) The investment in systems and IT restructuring in total represents approximately one fifth of the total relevant restructuring costs during the period from March 2010 to March 2015.

(76) According to the United Kingdom, after the implementation of the pensions’ measures and the completion of the restructuring measures, RMG is forecast to be in a position to: (i) cover its costs including depreciation and financial charges — in particular the company will have a positive free cashflow after interest and tax of GBP […] million by March 2015; (ii) make a return on capital which will enable it to compete in the marketplace on its own merit — in particular the company will make a positive return on invested capital of […] by March 2015; and (iii) generate cash from the underlying business (pre-asset sales) — in particular the company will have a positive operating free cashflow of GBP […] million.

(77) This conclusion also applies on the basis of the reasonable downside scenario (an additional […] decline in volumes over the period of the restructuring plan) submitted to the Commission on 30 November 2011 as part of the sensitivity analysis. Under such a downside scenario, by March 2015 RMG would be in a position to: (i) have a positive free cashflow after interest and tax of GBP […] million by March 2015; (ii) make a positive return on invested capital of […] by March 2015; and (iii) have positive operation free cashflow of GBP […] million.

(78) These forecasts are claimed to prove the robustness and strength of the proposed restructuring.

3. COMMENTS FROM INTERESTED THIRD PARTIES

(79) Comments on the opening decision were received from a wide range of interested third parties including RMG’s smaller domestic competitors and their industry associations, its larger international peers, pressure groups and a workers union representing the majority of RMG staff.

(80) As an industry association of smaller postal operators in the United Kingdom, the Mail Competition Forum (‘MCF’), places a great emphasis on the importance of a sound and viable RMG as the only company capable of fulfilling the universal service obligation in the United Kingdom, whilst at the same time voicing concerns that an artificially strengthened RMG could squeeze its smaller competitors out of an already difficult market by means of predatory pricing, margin squeeze and denial of access to essential facilities. In this context the MCF urges far reaching ex ante regulatory measures to protect smaller competitors and ensure that they have access to the Royal Mail network.

(81) MCF agrees with the United Kingdom in its assessment that RMG is a firm in difficulty and agrees with the application of the R&R Guidelines as the appropriate framework to assess the proposed measures. Moreover, it notes that the United Kingdom does not seek to justify the aid on grounds that such aid is necessary to sustain an SGEI, but it records that in case that any SGEI compensation to RMG would be authorised by the Commission, it would need to be coupled with rigorous safeguards to protect competition.

(82) The MCF believes that the measures should be confined to the strict minimum necessary and designed to deal with the pension deficit alone. MCF rejects any balance sheet repair measures or any other measures undertaken with a view to making the firm more attractive for a market economy investor. In this context MCF expresses scepticism about a privatisation of the firm.

(83) With respect to the own contribution of 50 % required under the R&R Guidelines for large undertakings, MCF urges a strict adherence to the prescribed threshold and recommends the divestiture of assets and seizure of loss-making activities to finance this.

(84) With regards to compensatory measures the MCF believes that a number of far reaching structural, fiscal and regulatory measures are necessary including a reform of the UK Postal Services Act with a view to preventing the RMG from getting additional aid for the same purpose in the future, a full structural separation of the retail and network aspects of the business, and an end to the VAT exemption enjoyed by RMG for services which are outside the universal service.

(85) Secured Mail points to the importance of RMG for the discharge of the USO in the United Kingdom. At the same time Secured Mail urges the Commission to ensure that RMG will not gain the opportunity to exploit its new found strength in a way which would endanger the smaller competitor’s business model. Just as the Mail Competition Forum, Secured Mail emphasises the need for a sufficient own contribution financed through divestiture of assets, and seizure of loss-making activities. Furthermore Secured Mail would like to see regulatory action like a separation of the network and retail aspects of RMG businesses.

(86) UK Mail, a small domestic competitor comments that whilst the firm generally welcomed State aid to RMG with a view to safeguarding the effective discharge of the USO, the measures should only be authorised under strict adherence to the R&R Guidelines.

(87) DX, another small domestic competitor also expresses concerns about strengthening RMG’s position on the UK market in an unchecked fashion and advocates compensatory measures in order to make up for potential distortions of competition.

(88) The Communication Workers Union (‘CWU’) places the measures in the context of the wider modernisation efforts of RMG over the past years. CWU welcomes the aid measures but voices concerns about the level of stress put on the workforce by the restructuring process and points to the profound and sustained changes in the general working condition of Royal Mail employees. CWU asks the Commission to confine restructuring to a minimum with a view to limit the adverse effects on the general working conditions. CWU rejects an appraisal under the R&R Guidelines and opines that the Commission should authorise the aid as compensation for a service of general economic interest instead. CWU believes that no own contribution should be required from RMG and advocates a generous appreciation of the aid measures with a view to making the transition process as smooth as possible for RMG’s workers.

(89) The Free and Fair Postal Initiative (‘FFPI’), a pressure group, generally welcomes the State aid measures in favour of RMG and only voices some concern about RMGs return to viability according to the restructuring plan. In light of the current economic climate FFPI questions the sale prospects and bemoans the lack of a comprehensive privatisation plan.

(90) Furthermore the FFPI is keen to point out that all requirements of the R&R Guidelines must be met, especially as regards the own contribution which FFPI would like to be substantial (50 %) in line with the R&R Guidelines. Furthermore FFPI considers that far reaching compensatory measures should necessarily, include the sale of assets which are not essential to the discharge of the USO and especially guarantees with regards to market access for competitors.

(91) FFPI furthermore submits that it rejects the application of a legacy cost reasoning pursuant to the EDF (14) and La Poste (15) decisions in this case on the grounds of substantial dissimilarities with the facts in this case, especially in respect of the pension systems in France and the United Kingdom.

(92) Deutsche Post places the aid requirement of RMG within the context of the liberalisation and process of the UK postal market and the consequential requirement for the incumbent ex- monopolist to adapt to the conditions of a competitive postal market and modernise its business practices accordingly. In this context Deutsche Post urges the Commission to ensure a uniform application of the law across all Member States in this regard. Subsequently Deutsche Post rejects the reasoning put forward by the United Kingdom that RMG presented an ‘exceptional case’ within the meaning of the R&R Guidelines and voices doubts about the applicability of the R&R Guidelines to the case.

(93) In this context, Deutsche Post also argues on the basis of the judgment of the Court in Combus (16) that, in the course of the privatisation of formerly State-owned universal service providers, the public compensation of pension costs — which go beyond the level normally assumed by private competitors — do not constitute aid. Deutsche Post claims that the relief of RMG’s pension deficit should escape the prohibition of Art 107 of the Treaty on the grounds that this measure is designed to rectify a structural disadvantage within the meaning of the Combus judgment.

(94) Deutsche Post also considers that the Commission would be obliged to take into account that RMG has already received compensation for its pension deficit in the form of higher stamp prices.

(95) TNT observes that the aid should be no more than the smallest amount strictly necessary to rescue RMG from its financial difficulties. At the same time TNT is concerned that RMG could use its new found strength to unduly restrict competition on the UK postal market in a bid to regain control of the market and recoup lost market shares.

(96) In order to prevent such a move, TNT asks for far reaching measures as a compensation for State aid, including a guarantee of future network access, if possible by way of unbundling, and the end of the VAT exemption to strengthen the evolution of competition in the end to end delivery markets.

(97) With respect to the proper legal framework, TNT agrees with the United Kingdom that the measures should be assessed as restructuring aid pursuant to the R&R Guidelines and rejects the notion of an analysis under Article 106(2) of the Treaty.

(98) In its statement UPS opines that the proposed aid measures could have severe implications on the postal market and produce effects beyond the markets directly targeted — in the express service parcel markets in the United Kingdom and Europe. In this context UPS raises doubts about the way in which the advantages for RMG have been calculated and the applicability of the R&R Guidelines to this case.

(99) Furthermore, UPS has doubts about the compatibility of the measures under Article 107(3) of the Treaty and the R&R Guidelines.

(100) With regard to compensatory measures UPS contends that the required measures must be proportional to the distortions of competition. UPS thereby rejects the notion forwarded by the United Kingdom that the burden of discharging the public service obligation should be taken into account when assessing the measures under the R&R Guidelines. UPS places a particular emphasis on the need to analyse and account for potential spill- over effects into neighbouring markets, should the measures not only strengthen RMG but also its subsidiaries, especially GLS.

(101) With respect to the amount of aid, UPS emphasises that the amount should be limited to the strict minimum necessary and that a substantial own contribution should be made by RMG. In this context UPS expresses doubts over the presence of exceptional circumstances which would allow for an own contribution below 50 %, as suggested by the United Kingdom. UPS furthermore believes in case that the Commission should accept the United Kingdom’s reasoning in this regard, the own contribution should under no circumstances be lower than 40 % based on the Commission’s decision practice in previous decisions.

(102) With regards to the legacy cost reasoning under Article 107(3) of the Treaty, UPS points out that the measures could not be justified upon the basis of precedent (La Poste) or as a matter of principle, but require a comprehensive balancing test in which the positive effects of the measure are balanced against the way in which it distorts competition.

4. COMMENTS FROM THE UK AUTHORITIES

4.1. On the existence of aid and aid beneficiaries

(103) The United Kingdom accepts that the notified pension relief and debt reduction measures constitute State aid within the meaning of Article 107(1) of the Treaty.

(104) The United Kingdom maintains that there is no aid involved in the tax treatment of the transfer of net liabilities from RMG to the United Kingdom since the pension liabilities currently in RMG’s accounts represent amounts which are as yet unpaid, and they are only tax deductible when payment is actually made. As such, RMG has not claimed tax relief for any of the liabilities in its accounts. According to the United Kingdom, it would be inequitable for RMG to be charged tax on the release of provisions, when it has not received tax relief on those provisions in the first place (17).

(105) In response to the Commission’s assertion in the opening decision that it is unclear whether POL would benefit from the debt reduction measures, the United Kingdom claims that POL’s funding and accounting is ring-fenced from that of RMG. According to the United Kingdom, this is further assured by the fact that the businesses are legally separated.

4.2. On the compatibility of the pension relief as compensation for legacy pension costs under Article 107(3)(c) of the Treaty

(106) The United Kingdom first of all maintains that there are significant parallels between the present case and the La Poste case. Although the United Kingdom acknowledges that the UK pension environment is different to that of France, and there is no UK specific comparator to RMG’s scheme, this does not mean that the La Poste precedent cannot be applied. The United Kingdom strongly believes that there are sufficient similarities between the two cases to merit a full application of the precedent, because both cases involve material economic risk and uncapped liabilities and because both cases involved inflexible schemes.

(107) Furthermore, the United Kingdom considers that, whilst there are parallels between the cases, the proposed solution for RMG is not as extensive or material as that for La Poste because the United Kingdom is only relieving RMG of its past liabilities and because the pension liabilities assumed by the United Kingdom are accompanied by the majority of the RMPP pension assets, such that the aid concerned is limited to the deficit rather than the amount of the liabilities.

(108) The United Kingdom also contends that the scale of RMG’s pension liabilities is unusual due to a combination of factors that include the scale of RMG’s employment costs, the indexation and early retirement arrangements, and the enhanced redundancy terms imposed by collective agreements with the unions. The United Kingdom submits that these liabilities can be regarded as ‘stranded costs’ within the meaning of previous Commission decisions on pension liabilities in the energy sector. This means that the pension deficit should be regarded as an irreversible (social) investment made before the liberalisation of the sector which turned unprofitable under the new conditions of sector liberalisation which could not be foreseen at the time when the decision was taken. The United Kingdom bases its stranded cost reasoning on the following factors: (i) the shape and scale of the liabilities are directly linked to RMG’s civil service and monopoly legacy; (ii) the RMPP was less problematic to manage when it was in a monopoly environment; and (iii) the generous entitlements granted to members, combined with the sheer number of active, deferred and retired members (which was unavoidable given RMG’s USO), represent additional pension costs that RMG’s competitors do not have to bear.

(109) During the course of the investigation, the United Kingdom has also provided further information on the abnormal nature of RMG’s pension liabilities, which would be relieved as part of the UK Government’s proposals. It further developed the initial analysis carried out by the expert Towers Watson who examined the level of abnormality inherent in the RMPP.

(110) This additional analysis compared the RMPP to the average private sector defined benefit scheme and according to the United Kingdom demonstrates that approximately GBP 6 900 million of the RMPP’s pension liabilities relate to abnormally high costs when compared to the average scheme.

(111) This exceeds the level of the RMPP’s pension deficit of GBP 4 500 million on an accounting basis at March 2011, which, according to the United Kingdom, suggests that all of RMPP’s pension deficit could be considered abnormal.

4.3. On the compatibility of the debt reduction measures under the R&R Guidelines

(112) The United Kingdom first of all maintains that the Commission should apply the R&R Guidelines in such a way as to avoid a negative effect on the availability of the universal service in the United Kingdom. Consequently, the United Kingdom points out that RMG is indispensable to the availability of the universal service and argues that the difficulties of the firm endanger not only the survival of RMG as an undertaking but also the availability of the universal service in the United Kingdom. The United Kingdom therefore asks the Commission to take the legislative intent of Article 106(2) of the Treaty into account when assessing the measures under the R&R Guidelines. In support of its argument the United Kingdom points to case-law from the Court of Justice according to which the rules of the Treaty should be applied in consideration of the effective discharge and undistorted availability of the universal service in cases where an undertakings ability to deliver a core service is threatened, and in particular where the survival of the undertaking delivering this service is threatened (18).

(113) Hereby, the United Kingdom submits that the compatibility criteria under the R&R Guidelines should be qualified to the extent required to allow the measures to be implemented as contemplated in the restructuring plan in order to ensure that the UK Government’s ability to meet its obligations under the Postal Services Directive is not jeopardised.

(114) Furthermore, the United Kingdom maintains that RMG is to be considered as a firm in difficulty within the meaning of the R&R Guidelines i.e. a firm that — bar State intervention — would be unable to obtain the necessary capital to stem losses which endanger its very survival from either its shareholders or market sources. In this respect the United Kingdom points to the severe financial difficulties of the firm caused by diminishing revenues, the considerable size of the pension deficit which causes a deeply troublesome balance sheet, and projected shortages in its cash flow positions.

(115) In its submissions, the United Kingdom provided much more information on the restructuring plan. In particular it presented: (i) a more detailed description of the operational and industrial measures which RMG is undertaking to restructure its business and in respect of which the notified UK restructuring measures would also provide financial support; (ii) the United Kingdom’s clarification about the duration of the restructuring plan; (iii) reassurance that, on the basis of the restructuring plan, the future viability of RMG is ensured, even in a reasonable downside scenario; (iv) a clarification of the full extent of own contribution which RMG is providing towards its restructuring.

(116) As regards the length of the restructuring plan, the United Kingdom contends that the Commission should take into account the pace at which it is possible to roll out the scale of operational restructuring required having regard to the scale of RMG’s operations, its industrial relations environment and its obligation to continue providing the universal service to specified quality standards throughout the process.

(117) As regards the restoration of the long-term viability and the deliverability of the restructuring plan, according to the United Kingdom it has been sufficiently demonstrated in the restructuring plan that RMG will return to viability by the end of the restructuring period in accordance with the R&R Guidelines.

(118) The United Kingdom believes, based on the assessment of its financial advisors, that the delivery of the restructuring plan will restore RMG to viability by the end of financial year 2014/15 (that is to say by the end of March 2015). In practice this means that after the implementation of the pension relief and the completion of the restructuring measures which are relevant for State aid purposes, the United Kingdom forecasts that RMG should be in a position to bear all its costs, including depreciation and financial charges. Moreover the expected return on capital would be enough to enable the restructured RMG to compete in the market place on its own merits.

(119) As regards the own contribution requirement, the view of the United Kingdom remains that the particular circumstances of this case justify a flexible approach to own contribution.

(120) Nevertheless, the United Kingdom has clarified how RMG is also using its own resources to fund the costs associated with the restructuring activity set out in section 2.5.

(121) The United Kingdom considers that any distortion of competition arising from the notified measures will be minimal. It also reiterates that RMG’s subsidiary GLS is not directly impacted by the measures and there will therefore be no impact on competition from the measures in the European parcels and express markets in which GLS operates.

(122) As regards compensatory measures, the United Kingdom maintains that the Commission should consider the extent to which this principle should be applied in order to avoid any action which would directly or indirectly obstruct RMG in its performance of the universal service.

4.4. On the comments from third parties

(123) In response to the third party submissions the United Kingdom addresses the issues at hand thematically.

(124) In response to the fears of potential spill-over effects on neighbouring markets via RMG subsidiary GLS the United Kingdom elaborates that GLS is not benefitting from the proposed aid measures due to the fact that GLS employees are neither currently nor have ever been part of the RMPP, and that its pension system has no connection whatsoever to the RMPP, making spill over effects impossible. Furthermore the United Kingdom stresses that the measures, however implemented will not have any effect any cash position of GLS.

(125) In response to comments which question the level of debt deriving from the statutory pension contribution, the United Kingdom asserts that the size of the deficit was directly linked to the legacy costs incurred and that RMG should therefore be relieved of the deficit in its entirety.

(126) With regards to the general compatibility of the measures with the R&R Guidelines the United Kingdom considers that the proposed measures fit within the scope of the R&R Guidelines. Furthermore the United Kingdom maintains its position expressed in the notification that the Commission should undertake its assessment of the proposed measures under Article 107(3) of the Treaty in the spirit of Article 106(2) of the Treaty.

(127) In response to comments questioning the long term viability of RMG after the aid is granted, the United Kingdom rejects the concerns of the interested parties and submits that on the basis of the independent advice from its economic advisers, it firmly believed that RMG will return to viability and prosper in the long- term.

(128) The United Kingdom rejects comments alleging that the amount of aid was not limited to the strict minimum necessary and in essence aimed at making RMG more attractive to potential investors with a view to realise a successful privatisation in the future. It explains that the measures were specifically designed to spend only the strict minimum necessary to secure the future of the universal service and restore RMG to viability to that end.

(129) The United Kingdom furthermore rejects claims that the measures would lead to an undue distortion of competition since the benefits to consumers flowing from RMG’s survival would significantly outweigh the limited degree of market distortion.

(130) In response to the comments on the required own contribution, the United Kingdom rejects arguments forwarded by interested parties who question the existence of exceptional circumstances which would justify a deviation from the 50 % own contribution rule prescribed in the R&R Guidelines. The UK maintains its position voiced in the notification that the Commission should take account of RMG’s public sector heritage and its public service burden when determining appropriate level of own contribution.

(131) Furthermore the United Kingdom points out that the separation of POL from RMG already puts RMG in a position where it will lose businesses opportunities in the development of related fields such as personal banking and other usage of POL’s infrastructure.

(132) The United Kingdom also firmly rejects calls to divest its express parcel operator GLS as a compensatory measure as suggested in some of the third party comments. The United Kingdom clarifies that it considers GLS to be a vital part of RMG’s overall strategy and that it regards the firm as crucial to the attainment of long term viability. In this context the United Kingdom is keen to stress that diversification of a firms activities into more profitable areas is expressly recognised by the R&R Guidelines (paragraph 17) as a vital part of the recovery of a struggling enterprise. Furthermore the United Kingdom believes that a divestiture of GLS would threaten the viability of RMG in such a way that it would endanger not only the restructuring plan but also the provision of the universal service in the United Kingdom.

(133) The United Kingdom emphasises its position with regards to the applicability of the legacy cost reasoning along the lines of the La Poste, EDF (19) and OTE (20) case-law to the present case. The United Kingdom maintains its position that, despite of the technical differences between the United Kingdom and French pension systems a sufficient logical analogy remained which allowed for a legacy cost reasoning to be applied to this case.

(134) In response to comments which recommended assessing the measures under Article 106(2) of the Treaty rather than the R&R Guidelines pursuant to Article 107 of the Treaty, the United Kingdom again stresses its position that such a move would not be the appropriate step for RMG under the present circumstances. Nevertheless the United Kingdom believes that the Commission should bear Article 106(2) of the Treaty in mind in its application of the R&R Guidelines.

(135) The United Kingdom also remarks on Deutsche Post’s submission calling on the Commission to discount any proceeds already generated in favour of RMG with respect to its pension liabilities in the form of higher prices in price regulated areas from the pension relief. The United Kingdom seeks to refute this line of reasoning and expresses a belief that there is effectively no double counting between regulated prices and the pension deficit due to the methodology and regulatory arrangements employed by RMG and the past and present regulators which ensured that RMG would not receive funds for the same purpose twice.

(136) The United Kingdom rejects Deutsche Post’s submission that the assessment of State aid to former postal monopolies should be undertaken on an identical set of criteria to ensure a uniform application of Union law across the Member States, and argues instead that the Commission should be free to assess each case on its particular circumstances taking account of the particularities of each individual case.

(137) Finally the United Kingdom comments on the many remarks and suggestions made by some third parties which the United Kingdom believes to fall within the scope of regulatory activity rather than this case. With regards to those issues, such as structural separation, transparency, review and cessation of certain activities, the United Kingdom is keen to stress that such measures are of a regulatory nature and should be raised in the appropriate forum with the national regulator rather than the context of State aid proceedings. In addition, the United Kingdom notes that the extent of the VAT exemption for postal services in the United Kingdom has already been considered by the Court of Justice of the European Union (21) and is expected to be further reviewed by the UK tax authorities.

5. ASSESSMENT

5.1. Existence of aid under Article 107(1) of the Treaty and potential beneficiaries

(138) Article 107(1) of the Treaty provides that ‘any aid granted by a Member State or through State resources in any form whatsoever which distorts or threatens to distort competition by favouring certain undertakings or the production of certain goods shall, insofar as it affects trade between Member States, be incompatible with the internal market’. In determining whether a measure constitutes State aid within the meaning of Article 107(1) of the Treaty, the Commission has to apply the following criteria: the measure must be imputed to the State and use State resources, it must confer an advantage on certain undertakings or certain sectors which distorts competition and it must affect trade between Member States.

5.1.1. State resources

(139) Article 107(1) of the Treaty is concerned with aid granted by a Member State or through State resources. In other words, the measures in question must appear as the result of behaviour attributable to the State or must involve State resources.

(140) As regards the pension relief, the United Kingdom’s taking over of certain of RMG’s accrued pensions liabilities is financed by State resources and is imputable to the State: the United Kingdom will set up a new statutory pension scheme which will be a liability of the UK Government and to which certain part of the accrued liabilities held by the RMPP will be transferred.

(141) Concerning the debt reduction measures, those are clearly financed from State resources and imputable to the State: the United Kingdom will write off the debt from the outstanding loans that RMG currently owes to it.

5.1.2. Selective advantage

(142) In order to ascertain whether the measures under scrutiny contain elements of State aid, it needs to be determined whether they confer an economic advantage on RMG in that they allow it to avoid costs that would normally have had to be borne by its own financial resources and have thus prevented market forces from producing their normal effect (22).

(143) In this respect, it should also be borne in mind that several of the Court of Justice’s rulings contradict the theory that compensation for a structural disadvantage exempts a measure from being qualified as aid. The Court of Justice has constantly held that the existence of aid is to be assessed in relation to the effects and not in relation to the causes or objectives of State intervention (23). The Court of Justice has also held that the concept of aid includes advantages granted by public authorities which, in various forms, reduce the charges which are normally included in the budget of an undertaking (24). The Court of Justice has also clearly stated that the costs linked to remuneration of employees naturally place a burden on the budgets of undertakings, irrespective of whether or not those costs stem from legal obligations or collective agreements (25). In that context, the Court of Justice has considered that the fact that State measures aim to compensate for additional costs cannot constitute grounds for disqualifying them from the definition of aid (26).

(144) The Commission takes the view that the liabilities a company bears under employment legislation or collective agreements with trade unions, such as pension costs, are part of the normal costs of a business which a firm has to meet from its own resources (27). Those costs are inherent to the economic activity of the undertaking (28). It does not matter in that regard whether the undertaking bears the pension costs by directly financing the pensions of its former staff or by paying contributions to a pension fund, which in turn uses the collected contributions to finance the pensions of the companies’ employees. The decisive element is that, in one way or another, undertakings bear the full costs for pensions.

(145) As regards the pension relief, the Commission observes that it will provide a financial advantage to RMG, given the effects on RMG of the deficit in the RMPP, and the obligations RMG has towards the RMPP under UK pensions law. These obligations include the payment of contributions, in particular to address the deficit, and are reflected in the fact that the deficit is recorded on RMG’s balance sheet as required by rule 19 of the International Accounting Standards (hereinafter referred to as IAS). Therefore, the Commission finds that the taking over of certain accrued pensions liabilities by the United Kingdom will relieve RMG of financial obligations that the undertaking would normally have had to bear and thus prevent market forces from producing their normal effect.

(146) Furthermore, the Commission observes that the pension relief not only confers an advantage on RMG, but also on its subsidiary POL as it relieves the latter of the obligation under the secondment arrangements with RMG to contribute to the pension deficit. GLS on the other hand is not considered to be a beneficiary of the pension relief in view of the fact that its employees are not part of the RMPP, and its pension system has no connection whatsoever to the RMPP.

(147) The Commission also notes that arguments intended to demonstrate that the pension costs borne by RMG are higher than those of its competitors are irrelevant for the purpose of finding whether the pension relief constitutes a State aid. However, their comparative level can be taken into consideration in the assessment of the compatibility of the pension relief.

(148) The Commission finds therefore that the pension relief provides a selective advantage to RMG and POL within the meaning of Article 107(1) of the Treaty.

(149) As regards the non-taxation of the release of the provisions made in the accounts as a result of the pension deficit, the Commission accepts the argument of the United Kingdom that this is justified because the building up of the provisions could not be deducted from tax. The pension liabilities currently in RMG’s accounts represent amounts which are as yet unpaid under the RMPP and under UK tax legislation, tax relief is only available for pension contributions where and when those pension contributions are paid. As such, RMG has not claimed tax relief for any liabilities reflected in its accounts to date. Following the transfer of those liabilities to the new scheme, RMG will no longer be responsible for funding the RMPP and therefore will not claim any tax relief. As RMG will not be able to claim tax relief in respect of the related pension obligations which are currently reflected in its accounts, equally, it would not expect to suffer tax on the reversal of the accounts provisioning. Therefore, the Commission finds that the tax treatment of the pension relief does not involve a selective advantage for RMG and does therefore not constitute State aid.

(150) As regards the assessment whether the debt reduction measures provide a selective advantage, the Commission assesses this type of measures under the private creditor test (29). This test asks whether a private creditor in the same situation would have acted the same way in order to maximise its chances to recover its credit. The Commission observes first that the United Kingdom has not claimed that it is acting in line with the behaviour of a private creditor in relation to the debt reduction measures and therefore it has not provided the Commission with any information that would enable it to apply such test. Second, the Commission is of the view that a private creditor would not have agreed to a reduction of his credit without demanding any further covenants or at least agreements on a rescheduling of the reminder of its credit with a view to maximise his chances of debt repayment after a successful restructuring. Therefore, the Commission finds that the debt reduction measures in the restructuring plan provide a selective advantage to RMG within the meaning of Article 107(1) of the Treaty.

5.1.3. Distortion of competition and affectation of intra-Union trade

(151) When aid granted by a Member State strengthens the position of an undertaking compared with other undertakings competing in intra-Union trade, the latter must be regarded as affected by that aid. In accordance with settled case-law (30), for a measure to distort competition and affect trade between Member States it is sufficient that the recipient of the aid competes with other undertakings on markets open to competition.

(152) The UK postal market was fully opened to competition in 2006, while already being open to competition before that date in certain market segments (for example delivery of parcels and delivery of bulk mail in case of postings above 4 000 items and in general any postal service that was not reserved to a specific undertaking). In this context, it is sufficient to point out that RMG is competing with companies established in other Member States (such as Post NL or Deutsche Post) and is itself active on markets outside the United Kingdom through its express parcel subsidiary GLS. Therefore, the measures in question are liable to distort competition and affect trade between Member States.

5.1.4. Conclusion as regards the existence of aid

(153) In light of the above, the Commission concludes that both the pension relief as well as the debt reduction measures in the restructuring plan constitute State aid within the meaning of Article 107(1) of the Treaty.

5.2. Compatibility of the aid

(154) As the derogations provided for in Article 107(2) of the Treaty and Article 107(3)(a)(b) of the Treaty do clearly not apply, the Commission will assess to which extent the pension relief and the debt reduction measure can be found compatible with the internal market under Article 107(3)(c) of the Treaty.

(155) The United Kingdom has not invoked Article 106(2) of the Treaty as such as justification for the compatibility of the aid granted to RMG.

5.2.1. Compatibility of the pension relief as compensation for legacy pension costs under Article 107(3)(c) of the Treaty

(156) The Commission will assess whether the pension relief can be declared compatible pursuant to Article 107(3)(c) of the Treaty, which provides that aid to facilitate the development of certain economic activities or of certain economic areas may be declared compatible with the internal market where such aid does not adversely affect trading conditions to an extent contrary to the common interest.

(157) According to the case-law, the Commission may declare State aid compatible with the internal market if the aid contributes to the attainment of an objective of common interest (31), is necessary for the attainment of that objective (32), and does not adversely affect trading conditions to an extent contrary to the common interest (proportionality).

(158) Postal services contribute to social, economic and territorial cohesion in the Union. The gradual opening of postal services to competition, which started at Union level in 1998, has brought about increased quality, greater efficiency and better responsiveness to users. Market opening has allowed the establishment of an internal market for postal services. It therefore contributes to the objective of the establishment of the internal market set out in Article 3(3) of the Treaty on European Union.

(159) However, during the process of liberalisation, the former incumbent may suffer from a competitive disadvantage because he is burdened with ‘legacy costs’, that is to say costs which come from commitments entered into prior to the beginning of market opening and which can no longer be honoured under the same conditions in a competitive market environment because the historic operator is no longer able to pass on the corresponding costs to consumers.

(160) The Commission has recognised in its decision-making practice that the gradual transition from a situation of largely restricted competition to one of genuine competition at Union level must take place under acceptable economic conditions (33). Therefore, it has accepted in a number of decisions that Member States grant State aid to relief the historic operator of a part of its ‘legacy’ pension liabilities (34).

(161) In its Decision regarding the State aid granted to EDF (35), the Commission declared compatible with the common market State aid that relieved EDF of specific pension liabilities which exceeded those resulting from the general retirement arrangements and which had been defined during the monopoly period. The Commission stated that these liabilities were not dissimilar in nature to that of stranded costs in the electricity sector (36) and that aid to compensate excessive pension costs would therefore be treated in the same way as compensation for stranded costs. Therefore, the Commission declared that the same approach would be applied in the analyses of similar cases in the future.

(162) In its Decision of 10 October 2007 on the State aid granted to La Poste (37), the Commission declared compatible with the common market State aid that relieved La Poste of specific pension liabilities which exceeded those resulting from the ordinary pension arrangements and which had been defined during the monopoly period. These liabilities arose from, first, the higher pension contributions payable in respect of employees with civil servant status and, secondly, the requirement to ensure the equilibrium of its retirement scheme for these employees.

(163) The Commission noted that the measures were limited to what was strictly necessary to establish a level playing field for social security contributions and ultimately would therefore favour the development of competition and further liberalisation of the postal sector. It further noted, by way of drawing a parallel with the EDF decision, that La Poste no longer recruited civil servants and that the future pensions payments of La Poste placed it in a comparable situation vis-à-vis its competitors as regards social security contributions.

(164) In its Decision of 25 January 2012 concerning subsidies for the financing of the civil servants’ pension costs at Deutsche Post (38), the Commission verified, in line with its La Poste Decision, whether the social security contributions borne by Deutsche Post were equivalent to those of private competitors. The Commission found that, in addition to pension subsidies, Deutsche Post has also benefitted from dedicated stamp price increases to finance the civil servants’ pension costs. Taking account of this extra relief, Deutsche Post had effectively borne significantly lower social contributions than private competitors in certain market segments. Accordingly the Commission declared the pension subsidies as partly incompatible with the internal market and ordered Germany to recover the incompatible share of the pension subsidies.

(165) In its Decision on the same day in BPost (39), the Commission found the State aid granted to BPost for the relief of civil servants’ pension liabilities as compatible with the internal market under Article 107(3)(c) of the Treaty since it only relieved BPost of legacy pension costs without placing the company in a more favourable position than its competitors as regards the social security contributions. The Commission verified that the social security contributions borne by Belgian Post were equivalent to those of private competitors.

(166) There are certain parallels between the case on RMG and previous case-law.

(167) First of all, all cases involve material economic risk and involve uncapped liabilities: RMG bears the economic risk of a pension scheme which stems from RMG’s public monopoly legacy. The other postal incumbents bore a similar economic risk prior to being relieved of their liabilities, and were similarly disadvantaged when compared to their competitors. All cases concern aid beneficiaries in equivalent positions because their pension arrangements differed very significantly from the competitors’ pension arrangements.

(168) Second of all, as with the previous cases, the Commission considers that in the absence of any State intervention to relieve RMG of at least part of the pension liabilities, RMG would not be able to compete on its merits with its competitors. After all, leaving RMG with the pension deficit would lead to its bankruptcy. As mentioned in recital 29, RMG has shown at the end of the 2010/2011 financial year negative operating assets on its balance sheet. Even after a successful implementation of the restructuring plan RMG would remain with net liabilities of at least GBP 2 000 million without a relief of the pension deficit.

(169) However, there are some factors which distinguish the previous cases from this case.

(170) In the first place, the UK pension arrangements differ significantly from those in other Member States. Most occupational pension schemes are ‘contracted out’ of the State pension arrangements known as the State Earnings Related Pension Scheme. Most large employers run their own pension schemes. Under UK pension law, those schemes must provide a pension entitlement which meets certain standards, and employers have certain obligations to ensure that schemes are adequately funded. Under current accounting standards (IAS), employers must record deficits on such pension schemes on their balance sheets.

(171) In this respect, the RMPP is in principle similar to pension funds of private competitors. The only difference between RMG and competitors lies in the fact that the level of pension liabilities — and thus the deficit of the RMPP — has arisen from terms and conditions which were agreed during the monopoly period and in line with the status of civil servants.

(172) Furthermore, the terms and levels of other social costs (for example contributions to the State pension arrangement, contributions to health and unemployment insurances) do not differ between RMG’s employees and private competitors’ employees.

(173) Finally, RMG will remain liable for all newly accrued liabilities in the future as well as for new liabilities from an increase in the previously-accrued benefits of current employees as a result of future above-inflation wage increases. This means that RMG will continue to bear the same level of pension costs for newly accrued pension rights. The notified pension relief will therefore only reduce historic pension liabilities up to the date of the pension relief on 1 April 2012, while RMG remains fully responsible for any deficit that may arise from newly accrued pension rights after the pension relief on 1 April 2012.

(174) These differences justify an adjustment of the approach followed in previous cases to assess the compatibility of the measure at issue and to account for the specificities of the UK pension arrangements. In the previous cases, the compulsory social security contributions (for example the contribution to the social insurances for pension, health, and unemployment) were used as a benchmark but this is not appropriate in the current case.

(175) First, as RMG bears — apart from the pension costs — the same level of costs as competitors for the other social insurances (for example the financing terms for health and unemployment insurances do not differ from those of competitors), the benchmarking has to be carried out with regard to the funding of pension’s liabilities. It has to be ensured that RMG is placed in the same position as competitors in respect of their obligations as regards the financing of pension funds.

(176) Second, in the previous cases, the Commission approved a level of aid such that the postal incumbent’s future social costs were capped at the competitors’ social contribution rates. The United Kingdom reform does not go that far but leaves RMG the full financial responsibility for any deficit that results from the newly accrued pension rights. Therefore, the comparison has to be done on the basis of RMG’s accrued pension liabilities at the date of the pension relief on 1 April 2012.

(177) Third, it is not straightforward to find a single benchmark for the level of competitors’ pension costs because the pension benefits offered by the pension funds differ from one company to another. Each pension fund has individual arrangements with the sponsoring companies. At most, the comparison can be done based on an average of comparable pension funds.

(178) Therefore, the Commission will assess whether RMG will, as a result of the pension relief, be placed in a comparable situation vis-à-vis its competitors and other UK companies as regards the liability for accrued pension deficits.

(179) With regard to Deutsche Post’s comment that the assessment should take into account the extent to which pension costs were passed on through increased regulated stamp prices, the Commission has reviewed the UK postal regulator’s pricing decisions. The Commission finds that in the RMG case pension costs were evenly apportioned between the different business segments of RMG according to generally accepted cost allocation principles. This means that both the price-regulated as well as the other services in competition have carried an appropriate share of the pension deficit. It is therefore not true that in the RMG case the regulated prices financed a disproportionate share of pension costs for the benefit of the non-price regulated business segments. The UK postal regulator has ensured that all of RMG’s business segments have equally and proportionally contributed to the financing of the RMPP’s deficit and have not been placed in a better position than competitors.

(180) The Commission will first assess the United Kingdom’s contention that the current deficit of the RMPP can be fully relieved because the amount of liabilities which are due to more generous entitlements that the RMPP offered to its members exceeds the current deficit.

(181) The United Kingdom has submitted a study to support its assertion that the pension deficit has been caused by abnormally high pension liabilities. This study estimates that the level of abnormal liabilities of the Royal Mail scheme is GBP 12,7 billion when compared to the liabilities that would result from a pension fund that offers pension benefits in line with the statutory minimum. An amount of GBP 6,9 billion of abnormal liabilities results when compared to the UK average pension fund’s liabilities. As, in both cases, those liabilities would be higher than the current deficit of GBP 4,5 billion, the United Kingdom claims that a total relief of the pension deficit is justified.

(182) First, the Commission refutes the comparison to the statutory minimum because the submitted data on the average UK pension schemes clearly shows that the majority of UK pension schemes offer benefits that go significantly beyond the statutory minimum.

(183) Second, the Commission considers that the provided comparison to the average pension schemes must be critically reviewed because the different elements of the comparison show different degrees of quality and reliability. (billion GBP) Costs relative to average pension scheme 1 RMPP’s retirement age of 60 compared to average retirement age of 63,5 3,5 2 Redundancy benefits 0,5 3 Deferred pension revaluation for employees who left service before 1991 1,1 4 Increases to paid-out pensions relating to pre-1997 service 1,9 TOTAL 6,9

(184) Compared to RMPP’s retirement age of 60, the average retirement age was 63,5 across United Kingdom private sector schemes over the period 1990 to 2010. The difference in pension costs of GBP 3,5 billion is calculated based on reliable data.

(185) The redundancy benefits of GBP 0,5 billion under the RMPP are an unusual feature for private sector schemes and are identified as pension costs that go beyond those of general pension arrangements.

(186) For members of UK pension schemes who left active service prior to 1991, pension schemes are not required to provide inflationary increases on all their benefits in the period between leaving employment and retiring. However, the RMPP does provide inflationary increases on all benefits for such members. The United Kingdom was not able to provide exact numbers of private sector schemes that also offer deferred pension revaluation for pre-1991 leavers but assures the Commission that a clear majority of schemes do not provide such revaluation. In the calculation of the abnormal liabilities of GBP 1,1 billion, it is assumed without sufficient justification that 75 % of all private sector schemes would not offer such additional benefits.

(187) Contrary to the RMPP, pensions accrued prior to 1997 are generally not required to increase once retirement benefits have started to be paid to the respective member of the scheme. However, 36 % of private sector schemes guarantee increases in line with inflation as does the RMPP. The other private sector schemes do not offer guaranteed increases in the same magnitude but it was common practice in the past that a majority of those schemes decided at their own discretion increases that came close to the guaranteed increases. The United Kingdom’s expert doubts that this practice will continue in the future because also private schemes are now in deficit and may decide to cut back on the discretionary increases. The calculated legacy costs of GBP 1,9 billion depend sensitively on the assumptions about the future behaviour of the private sector schemes and are therefore the least robust estimate out of the four items of legacy costs.

(188) As the United Kingdom itself admits, an analysis of legacy cost compared to an average benchmark is necessarily characterised by a certain margin of approximation given the diversity of UK pension schemes and the lack of detailed benchmarking data stretching back 20-30 years. While the United Kingdom considers that the estimates of the four items are considered reasonable based on their expert’s experience, the United Kingdom notes nevertheless that the degree of confidence and level of external supporting data does vary by item.

(189) The Commission considers that the estimates of legacy costs concerning the retirement age and the redundancy benefits are reliable because they are calculated based on objective data. Consequently, the Commission notes as an intermediate result of its assessment that the provided data by the United Kingdom on the abnormality of the pension liabilities would provide sufficient evidence to justify a (partial) relief from the pension deficit in so far as the aid was limited to the legacy costs stemming from these two items.

(190) However, concerning the other items, the magnitude of abnormality depends sensitively on the assumptions made by the expert. Although the Commission recognises that the RMPP offered more generous benefits than average private sector schemes, it is difficult to exactly quantify them.

(191) The Commission therefore concludes that although the submitted expert study is based on reasonable assumptions as regards abnormality resulting from early retirement age and redundancy benefits, it suffers from a lack of (historical) data on the other sources of abnormality and can therefore not be considered reliable enough to justify a complete relief of RMPP’s pension deficit.

(192) Moreover, the Commission is of the opinion that a total relief of the pension deficit would place RMG in a better position vis-à-vis its competitors and other UK companies as regards its pension liabilities. Indeed, when looking at the pension deficits that the FTSE 100 companies (40) show on their balance sheets, the vast majority of those companies with a comparable profile to RMG, currently do carry pension deficits due to the rising life expectancy of the pension schemes’ members and the adverse conditions on the stock markets.

(193) In order to overcome these difficulties in assessing the compatibility of the aid at issue, the Commission has looked at the average pension deficits of companies with a profile similar to that of RMG.

(194) The United Kingdom puts forward that the ratio of pension deficit to EBITDA (= Earnings before Interest, Tax, Depreciation, and Amortisation) provides a measure of the relative burden of the pension liabilities and a company’s ability to fund such liabilities. The United Kingdom submitted the latest available accounting data from 2011 on the pension deficits and EBITDAs of the FTSE 100 companies. The Commission considers that on average, the FTSE 100 companies show a pension deficit that amounts to [16 to 23 %] of the EBITDA.

(195) In contrast, RMG’s pension deficit is significantly higher than its EBITDA — for example measured in relation to its 2011 EBITDA — RMG’s pension deficit amounts to more than 12 times its EBITDA. As the letter business is highly labour intensive, RMG is particularly exposed to the increased pension deficits from the defined-benefit schemes that RMG entered into in the pre-liberalisation period. Compared to other companies of a similar profile, RMG is therefore in a worse financial situation in respect of its ability to cover the pension deficits from on-going revenues.

(196) The Commission considers that the ratio of pension deficit to EBITDA provides a reasonable benchmark for the pension deficit that is generally assumed by UK companies with a comparable profile to RMG. Aid granted to relieve RMG of abnormal pension liabilities can therefore be considered as compatible insofar as RMG carries after the grant of the aid a liability on its balance sheet that is comparable to the pension deficit that a UK company of a similar size generally assumes on its balance sheet. Using as benchmark group the FTSE 100 companies, which show an average liability for pension deficits of [16 to 23 %] of their EBITDA, RMG should also retain a liability for a pension deficit that equals [16 to 23 %] of its EBITDA. This way, the pension relief will be limited to those pension costs that comparable private sector companies have generally not assumed.

(197) The United Kingdom has calculated RMG’s ratio of pension deficit to EBITDA based on RMG’s realised EBITDA in 2011. However, the Commission considers that it is erroneous to use the 2011 EBITDA because the 2011 EBITDA is particularly low because of RMG’s financial and operational difficulties.

(198) To benchmark the pension deficit, the Commission finds it therefore appropriate to use the projected average EBITDA over the period from 2010 to 2015 to take account of the fact that RMG’s profits are expected to increase in the coming years. As the average EBITDA is estimated to amount to GBP […] million, the pension deficit that RMG should keep on its balance sheet after the pension relief amounts to GBP 150 million.

(199) To correctly value the impact on RMG’s balance sheet, further clarifications are necessary: (i) as the benchmarking is done on the level of the total exposure of a company to its pension deficit, the benchmarked deficit of GBP 150 million should be understood to include the deficits of all pension schemes that RMG currently sponsors; (ii) the benchmark value of GBP 150 million represents RMG’s total liability for historic pension deficits accrued at the date of the pension relief on 1 April 2012 in line with the generally accepted IAS rules.

(200) The Commission considers that in order to be considered as compatible with the internal market under Article 107(3)(c) of the Treaty, the pension relief must be limited such that RMG remains liable for a pension deficit that is in line with the average pension deficit that UK companies with a comparable profile assume on their balance sheets. Therefore, taking the average pension deficit of FTSE 100 companies as a benchmark, the pension relief under Article 107(3)(c) as compensation for legacy pension costs must be limited such that RMG will retain at the date of the pension relief on 1 April 2012 a liability of GBP 150 million on its balance sheet for the accrued deficits of the pension schemes that RMG sponsors.

(201) Furthermore, the Commission notes that, contrary to previous cases, the pension relief will not affect RMG’s on-going pension costs since the pension relief is restricted to the historic pension deficit accrued up to the date of the pension relief on 1 April 2012. As the RMPP was closed for new members on 31 March 2008 and currently active member of the RMPP agreed to a reduction in their pension benefits, RMG’s defined-benefit exposure will decrease over time. The Commission considers therefore that RMG should not receive any aid in the future as compensation for legacy costs in respect of pension liabilities accruing after 31 March 2012 for RMPP members.

(202) The Commission considers that the implementation of these conditions will ensure that the pension relief will not place RMG in a better position than competitors concerning the liability for the accrued pension deficits as well as payment of on-going pension costs.

5.2.2. Compatibility of the debt reduction measures under the R&R Guidelines

(203) In line with the R&R Guidelines, in order for an aid to be compatible under Article 107(3)(c) of the Treaty it must comply with criteria for compatibility listed in section 3.2.2 of those Guidelines:

(204) The R&R Guidelines consider a firm to be in difficulties where it is unable, whether through its own resources or with the funds it is able to obtain from its owner/shareholders or creditors, to stem losses which, without outside intervention by the public authorities, will almost certainly condemn it to going out of business. The R&R Guidelines also list some usual signs of such companies, such as mounting debt or falling or nil net asset value.

(205) As already set out in section 3.4 of the opening decision, RMG is a company in difficulty as defined in section 2.1 of the R&R Guidelines because RMG shows the usual signs of a such company: e.g. negative net worth of approximately GBP 3 000 million on its balance sheet at March 2011, declining revenues by 3 % from 2008 to 2011, and a negative cash-flow before interest of approximately GBP […] million in the financial year 2011/2012.

(206) Although the pension relief, which the Commission considers to be a compatible aid for the compensation of pension legacy costs pursuant to Article 107(3)(c) of the Treaty in so far as it is limited such that RMG will retain GBP 150 million on its balance sheet, will reduce RMG’s liabilities and improve its cash-flow, RMG’s financial difficulties will not be resolved. Even after the pension relief, RMG’s expected cash-flows before interest remain negative or only slightly positive. In any case, RMG would not be able to afford to repay its debt facilities of GBP […] million when they fall due for repayment in […]. In the same vein, even though the balance sheet is expected to show net assets of GBP […] million after the pension relief, RMG will not reach a sufficiently high credit rating to be able to raise funds from the financial markets.

(207) In view of the above, the Commission considers that RMG qualifies as a ‘firm in difficulty’ in the meaning of the R&R Guidelines and is consequently eligible for restructuring aid.

(208) According to points 34-37 of the R&R Guidelines, the grant of aid must be conditional to the implementation of a restructuring plan endorsed by the Commission and to which the Member State has committed itself. The restructuring plan has to analyse in detail the problems which have led to the difficulties and to set out the means by which to restore the long-term viability and health of the firm within a reasonable timescale. It has to be ensured that the restructuring measures are appropriate to address the company’s problems and enable the company to progress towards a new structure that allows it to stand on its own merits. The improvements in viability must derive mainly from internal measures.

(209) The restructuring plan must also be as short as possible and be based on the basis of realistic assumptions as to future operating conditions. The expected return on capital must be enough to enable the restructured firm to compete in the marketplace on its own merits.

(210) The updated restructuring plan submitted to the Commission by the United Kingdom covers the period 2010/2015.

(211) Indeed, RMG started in the financial year 2010/2011 to take significant measures to address its ineff