02014R1300 — EN — 31.05.2022 — 002.001

This text is meant purely as a documentation tool and has no legal effect. The Union's institutions do not assume any liability for its contents. The authentic versions of the relevant acts, including their preambles, are those published in the Official Journal of the European Union and available in EUR-Lex. Those official texts are directly accessible through the links embedded in this document

►B COMMISSION REGULATION (EU) No 1300/2014 of 18 November 2014 on the technical specifications for interoperability relating to accessibility of the Union's rail system for persons with disabilities and persons with reduced mobility (Text with EEA relevance) (OJ L 356 12.12.2014, p. 110)

Amended by:









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COMMISSION REGULATION (EU) No 1300/2014

of 18 November 2014

on the technical specifications for interoperability relating to accessibility of the Union's rail system for persons with disabilities and persons with reduced mobility

(Text with EEA relevance)







Article 1

Subject matter

This Regulation establishes the technical specification for interoperability (TSI) relating to accessibility of the Union's rail system for persons with disabilities and persons with reduced mobility, as set out in the Annex.

Article 2

Scope

1. The TSI shall apply to the infrastructure, operation and traffic management, telematics applications and rolling stock subsystems as described in point 2 of Annex II to Directive 2008/57/EC and in point 2.1 of the Annex to this Regulation. It shall cover all aspects of these subsystems which are relevant to accessibility for persons with disabilities and persons with reduced mobility.

2. The TSI shall apply to the following networks: (a) the trans-European conventional rail system network as defined in Annex I, section 1.1 of Directive 2008/57/EC; (b) the trans-European high-speed rail system network as defined in Annex I, section 2.1 of Directive 2008/57/EC; (c) all other parts of the network.

The TSI shall not cover the cases referred to in Article 1(3) of Directive 2008/57/EC.

3. The TSI shall apply to all new infrastructure or rolling stock subsystems of the rail system in the Union, referred to in paragraph 1, which is placed in service after the date of application provided for in Article 12, account being taken of points 7.1.1 and 7.1.2 of the Annex.

4. The TSI shall not apply to existing infrastructure or rolling stock of the rail system in the Union, referred to in paragraph 1, which is already placed in service on the network (or part of it) of any Member State at the date of application provided for in Article 12.

5. However, the TSI shall apply to existing infrastructure and rolling stock of the rail system in the Union, referred to in paragraph 1, when it is subject to renewal or upgrading in accordance with Article 20 of Directive 2008/57/EC, having regard to Article 8 of this Regulation and point 7.2 of the Annex to this Regulation.

Article 3

Conformity assessment

1. The procedures for conformity assessment of interoperability constituents and subsystems set out in Section 6 of the Annex shall be based on the modules established in Commission Decision 2010/713/EU ( 1 ).

2. The type or design examination certificate of interoperability constituents shall be valid for a five year period. During that period, new constituents of the same type are permitted to be placed into service without a new conformity assessment.

3. Certificates referred to in paragraph 2 which have been issued according to the requirements of Decision 2008/164/EC remain valid, without a need for a new conformity assessment, until the expiry date originally established. In order to renew a certificate the design or type shall be re-assessed only against new or modified requirements set out in the Annex to this Regulation.

4. Universal toilet modules which have been assessed against the requirements of Commission Decision 2008/164/EC shall not be re-assessed when they are intended for rolling stock of an existing design as defined in Commission Regulation (EU) No 1302/2014 ( 2 ).

Article 4

Specific cases

1. With regard to specific cases referred to in Section 7.3 of the Annex, the conditions to be met for the verification of interoperability in accordance with Article 17(2) of Directive 2008/57/EC shall be the applicable technical rules in use in the Member State which authorises the placing in service of the subsystems covered by this Regulation.

2. By 1 July 2015, each Member State shall inform the other Member States and the Commission about: (a) the technical rules referred to in paragraph 1; (b) the conformity assessment and verification procedures to be carried out with a view to applying the national rules referred to in paragraph 1; (c) the bodies designated in accordance with Article 17, paragraph 3, of Directive 2008/57/EC appointed to carry out the conformity assessment and verification procedures with respect to the specific cases set out in Section 7.3 of the Annex.

Article 5

Projects at an advanced stage of development

In accordance with Article 9(3) of Directive 2008/57/EC, each Member State shall communicate to the Commission, within one year of the entry into force of this Regulation, a list of projects being implemented within its territory and that are at an advanced stage of development.

Article 6

Innovative solutions

1. Technological progress may require innovative solutions, which do not comply with the specifications set out in the Annex or for which the assessment methods set out in the Annex cannot be applied.

2. Innovative solutions may concern the infrastructure and rolling stock subsystems, their parts and their interoperability constituents.

3. If an innovative solution is proposed, the manufacturer or his authorised representative established within the Union shall state how it deviates from the relevant provision of the TSI set out in the Annex and submit it to the Commission for analysis. The Commission may request the Agency's opinion on the proposed innovative solution and, where appropriate, may consult relevant stakeholders.

4. The Commission shall deliver an opinion on the proposed innovative solution. If this opinion is positive, the appropriate functional and interface specifications and the assessment method needed in the TSI to enable use to be made of this innovative solution shall be developed and subsequently incorporated in the TSI during the revision process. If the opinion is negative, the innovative solution proposed cannot be applied.

5. Pending the revision of the TSI, the positive opinion delivered by the Commission shall be considered as acceptable means of compliance with the essential requirements of Directive 2008/57/EC and may be used for the assessment of subsystems and projects.

Article 7

Inventory of Assets

1. Each Member State shall ensure that an inventory of assets is established and implemented with a view to: (a) identifying barriers to accessibility; (b) providing information to users; (c) monitoring and evaluating progress on accessibility.

2. The Agency shall set up and run a working party in charge of making a proposal for a recommendation as regards the minimum structure and content of data to be collected for the inventories of assets. The Agency shall submit a recommendation to the Commission, including on content, data format, functional and technical architecture, operating mode, rules for data input and consultation, and rules for self-assessment and designation of the entities responsible for data provision. In order to identify the most viable solution, the recommendation shall take into account the estimated costs and benefits of all the technical solutions considered. It shall include a proposal for the timing of the establishment of the inventories of assets.

3. On the basis of the recommendation referred to in paragraph 2, chapter 7 of the Annex shall be updated in accordance with Article 6 of Directive 2008/57/EC.

4. The scope of these inventories of assets shall extend at least to: (a) public areas of stations dedicated to the transport of passengers as defined in point 2.1.1 of the Annex; (b) rolling stock as defined in point 2.1.2 of the Annex.

5. The inventory of assets shall be updated to incorporate data on new infrastructure and rolling stock and on renewal or upgrading work done to existing infrastructure and rolling stock.

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Article 7a

Collection, maintenance and exchange of accessibility data

1. Within nine months after 16 June 2019, each Member State shall decide which entities are in charge of collecting, maintaining and exchanging the accessibility data.

2. Member States may ask the Commission for an extension of the time limit. This extension shall be exceptional, duly justified and limited in time. In particular it is considered to be justified if the data collection tool and the operating modes as set out in the Annex of this regulation are not made available and fully operational by the European Union Agency for Railways two months following its entry into force.

3. For each station, there shall be an entity responsible for exchanging the accessibility data.

4. Collection and conversion of data shall be finalised within 36 months following the entry into force of this Regulation.

5. Until the architecture for data exchange described in sections 7.2, 7.3 and 7.4 of Annex I to Commission Regulation (EU) No 454/2011 ( 3 ) is completely operational, the exchange of the accessibility data shall consist of transfer of that data to the European Railway Stations Accessibility Database (ERSAD) hosted by the European Union Agency for Railways.

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Article 8

National Implementation Plans

1. Member States shall adopt national implementation plans, including at least the information listed in Appendix C of the Annex, with a view to progressively eliminating all identified barriers to accessibility.

2. The national implementation plans shall be based on existing national plans and, subject to availability, on the inventory of assets referred to in Article 7, or on any other relevant and reliable source of information.

The scope and speed of implementing national plans shall be decided by Member States.

3. The national implementation plans shall run over a period of at least 10 years and shall be updated regularly, at least every five years.

4. The national implementation plans shall contain a strategy, including a prioritisation rule laying down the criteria and priorities for stations and units of rolling stock to be designated for renewal or upgrading. This strategy shall be formulated in cooperation with infrastructure manager(s), station manager(s), railway undertaking(s) and, if needed, other local authorities (including local transport authorities). Representative associations of users including disabled persons and persons with reduced mobility shall be consulted.

5. In each Member State, the prioritisation rule referred to in paragraph 4 shall replace the rule set out in Appendix B of the Annex which shall apply until the adoption of the national implementation plan in that Member State.

6. Member States shall notify their national implementation plans to the Commission no later than 1 January 2017. The Commission shall publish the national implementation plans, and any subsequent revisions notified according to paragraph 9, on its website and inform Member States about them through the Committee established by Directive 2008/57/EC.

7. Within six months of completion of the notification process, the Commission shall draw up a comparative overview of the strategies contained in the national implementation plans. On the basis of this overview, and in cooperation with the advisory body referred to in Article 9, it shall identify common priorities and criteria to further the implementation of the TSI. These priorities shall be integrated in chapter 7 of the Annex during the revision process pursuant to Article 6 of Directive 2008/57/EC.

8. Member States shall revise their national implementation plans in accordance with the priorities referred to in paragraph 7 within 12 months of the adoption of the revised TSI.

9. Member States shall notify the revised national implementation plans referred to in paragraph 8 and any other updates of the national implementation plans referred to in paragraph 3 to the Commission not later than four weeks after their approval.

Article 9

Advisory body

1. The Commission shall establish an advisory body to assist the Commission in closely monitoring implementation of the TSI. This advisory body shall be chaired by the Commission.

2. The advisory body shall be established no later than 1 February 2015, and shall consist of: (a) Member States wishing to participate; (b) representative bodies from the railway sector; (c) representative bodies of users; (d) the European Railway Agency.

3. The tasks of the advisory body shall include: (a) monitoring the development of a minimum data structure for the inventory of assets, (b) supporting Member States in the completion of their inventories of assets and implementation plans, (c) assisting the Commission in monitoring implementation of the TSI, (d) facilitating exchanges of best practices, (e) assisting the Commission in identifying the common priorities and criteria for the implementation of the TSI as referred to in Article 8. (f) where appropriate, making recommendations to the Commission, in particular for strengthening implementation of the TSI.

4. The Commission shall keep Member States informed of the activities of the advisory body through the Committee established by Directive 2008/57/EC.

Article 10

Final provisions

Full compliance with the TSI is mandatory for projects which receive the Union financial support for the renewal or upgrading of existing rolling stock or parts thereof or for the renewal or upgrading of existing infrastructure, in particular a station or components thereof and platforms or components thereof.

Article 11

Repeal

Decision 2008/164/EC is repealed with effect from 1 January 2015.

It shall however continue to apply to:

(a) subsystems authorised in accordance with that Decision;

(b) projects for new, renewed or upgraded subsystems which, at the date of publication of this Regulation, are at an advanced stage of development or are the subject of an ongoing contract;

(c) projects for new rolling stock of an existing design, as referred to in point 7.1.2 of the Annex to this Regulation.

Article 12

Entry into force

This Regulation shall enter into force on the twentieth day following that of its publication in the Official Journal of the European Union.

It shall apply from 1 January 2015. However, an authorisation for placing in service may be granted in accordance with the TSI as set out in the Annex to this Regulation before 1 January 2015.

This Regulation shall be binding in its entirety and directly applicable in all Member States.









ANNEX

TABLE OF CONTENTS 1. INTRODUCTION 1.1. Technical scope 1.2. Geographical scope 2. SCOPE OF SUBSYSTEMS AND DEFINITIONS 2.1. Scope of the subsystems 2.1.1. Scope related to infrastructure subsystem 2.1.2. Scope related to rolling stock subsystem 2.1.3. Scope related to operational aspects subsystem 2.1.4. Scope related to Telematics Applications for Passengers subsystem 2.2. Definition of ‘person with disabilities and person with reduced mobility’ 2.3. Other Definitions 3. ESSENTIAL REQUIREMENTS 4. CHARACTERISATION OF THE SUBSYSTEMS 4.1. Introduction 4.2. Functional and technical specifications 4.2.1. Infrastructure Subsystem 4.2.2. Rolling Stock Subsystem 4.3. Functional and technical specifications of the interfaces 4.3.1. Interfaces with the infrastructure subsystem 4.3.2. Interfaces with the rolling stock subsystem 4.3.3. Interfaces with the Telematics Applications for Passengers subsystem 4.4. Operating rules 4.4.1. Infrastructure subsystem 4.4.2. Rolling Stock subsystem 4.4.3. Provision of boarding aids and provision of assistance 4.5. Maintenance rules 4.5.1. Infrastructure Subsystem 4.5.2. Rolling Stock Subsystem 4.6. Professional qualifications 4.7. Health and safety conditions 4.8. Infrastructure and Rolling Stock registers 4.8.1. Infrastructure register 4.8.2. Rolling Stock register 5. INTEROPERABILITY CONSTITUENTS 5.1. Definition 5.2. Innovative solutions 5.3. List and characteristics of constituents 5.3.1. Infrastructure 5.3.2. Rolling stock 6. ASSESSMENT OF CONFORMITY AND/OR SUITABILITY FOR USE 6.1. Interoperability constituents 6.1.1. Conformity assessment 6.1.2. Application of modules 6.1.3. Particular assessment procedures 6.2. Subsystems 6.2.1. EC verification (general) 6.2.2. Procedures for EC verification of a subsystem (modules) 6.2.3. Particular assessment procedures 6.2.4. Technical solutions giving presumption of conformity at design stage 6.2.5. Assessment of maintenance 6.2.6. Assessment of operational rules 6.2.7. Assessment of units intended to be used in general operation 7. IMPLEMENTATION OF THE TSI 7.1. Application of this TSI to new Infrastructure and Rolling Stock 7.1.1. New Infrastructure 7.1.2. New Rolling Stock 7.2. Application of this TSI to existing Infrastructure and Rolling Stock 7.2.1. Steps of the gradual transition to the target system 7.2.2. Application of this TSI to existing Infrastructure 7.2.3. Application of this TSI to existing rolling stock 7.3. Specific cases 7.3.1. General 7.3.2. List of specific cases Appendix A: Standards or Normative Documents Referred to in this TSI Appendix B: Temporary prioritization rule for the upgrade/renewal of stations Appendix C: Information to be provided in a National Implementation Plan (NIP) Appendix D: Assessment of interoperability constituents Appendix E: Assessment of the subsystems Appendix F: Renewal or upgrade of rolling stock Appendix G: Passenger external doors audible warnings Appendix H: Diagrams of priority seats Appendix I: Diagrams of wheelchair spaces Appendix J: Diagrams of clearways Appendix K: Table of the corridor width for wheelchair accessible areas in Rolling Stock Appendix L: Reach zone of a wheelchair user Appendix M: Wheelchair transportable by train Appendix N: PRM Signage Appendix O: List of technical documents

1. INTRODUCTION

The objective of this TSI is to enhance the accessibility of rail transport to persons with disabilities and persons with reduced mobility.

1.1. Technical scope

The technical scope of this TSI is defined in Article 2(1) of the Regulation.

1.2. Geographical scope

The geographical scope of this TSI is defined in Article 2(2) of the Regulation.

2. SCOPE OF SUBSYSTEMS AND DEFINITIONS

2.1. Scope of the subsystems

2.1.1. Scope related to infrastructure subsystem

This TSI applies to all the public areas of stations dedicated to the transport of passengers that are controlled by the railway undertaking, infrastructure manager or station manager. This includes the provision of information, the purchase of a ticket and its validation if needed, and the possibility to wait for the train.

2.1.2. Scope related to rolling stock subsystem

This TSI applies to rolling stock which is in the scope of the LOC&PAS TSI and which is intended to carry passengers.

2.1.3. Scope related to operational aspects subsystem

This TSI applies to the procedures enabling a coherent operation of the infrastructure and rolling stock subsystems when passengers are persons with disabilities and persons with reduced mobility.

2.1.4. Scope related to Telematics Applications for Passengers subsystem

This TSI applies to visual and audible passenger information systems located in stations and in rolling stock.

2.2. Definition of ‘person with disabilities and person with reduced mobility’

‘Person with disabilities and person with reduced mobility’ means any person who has a permanent or temporary physical, mental, intellectual or sensory impairment which, in interaction with various barriers, may hinder their full and effective use of transport on an equal basis with other passengers or whose mobility when using transport is reduced due to age.

The transport of oversized items (for example: bicycles and bulky luggage) is not within the scope of this TSI.

2.3. Other Definitions

Definitions related to rolling stock: refer to the LOC&PAS TSI point 2.2.

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Accessibility data

Accessibility data consists of the information related to the accessibility of passenger railway stations that needs to be collected, maintained and exchanged, that is to say, of a description of the characteristics and equipment of the passenger railway stations. Where relevant that description is complemented by the information regarding the stations' state of conformity to this TSI.

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Obstacle-free route

An obstacle-free route is a link between two or more public areas dedicated to the transport of passengers such as specified in point 2.1.1. It can be navigated by all persons with disabilities and reduced mobility. In order to achieve this, the route can be divided to better meet the needs of all persons with disabilities and reduced mobility. The combination of all the parts of the obstacle free route constitutes the route accessible for all persons with disabilities and reduced mobility.

Step-free route

A step-free route is a division of an obstacle-free route that meets the needs of mobility impaired persons. Changes in level are avoided or, when they cannot be avoided, they are bridged via ramps or lifts.

‘Tactile Signs’ and ‘Tactile Controls’

‘Tactile signs’ and ‘tactile controls’ are signs or controls, which include raised pictograms, raised characters or Braille lettering.

Station Manager

The station manager is an organisational entity in a Member State, which has been made responsible for the management of a railway station and which may be the infrastructure manager.

Safety Information

Safety information is information that shall be given to passengers so that they know in advance how they have to behave in case of an emergency.

Safety Instructions

Safety instructions are the instructions that shall be given to passengers in case of an emergency so that they understand what to do.

Level access

A level access is an access from a platform to the doorway of a rolling stock for which it can be demonstrated that:

— The gap between the door sill of that doorway (or of the extended bridging plate of that doorway) and the platform does not exceed 75 mm measured horizontally and 50 mm measured vertically and

— The rolling stock has no internal step between the door sill and the vestibule.

3. ESSENTIAL REQUIREMENTS

The following tables indicate the essential requirements, as set out in Annex III of Directive 2008/57/EC that are met by the specifications set out in Section 4 of this TSI for the scope of this TSI.

The essential requirements that are not listed in the table are not relevant within the scope of this TSI.







Table 1 Essential requirements for the infrastructure subsystem Infrastructure Reference to Essential Requirement in Annex III to Directive 2008/57/EC Element of the TSI Domain Reference point of this Annex Safety Reliability and Availability Health Environ-mental protection Technical compatibility Accessibility (1) Parking facilities for persons with disabilities and persons with reduced mobility 4.2.1.1 2.1.2 Obstacle-free route 4.2.1.2 2.1.1 2.1.2 Doors and entrances 4.2.1.3 1.1.1 2.1.1 2.1.2 Floor surfaces 4.2.1.4 2.1.1 2.1.2 Highlighting of transparent obstacles 4.2.1.5 2.1.1 2.1.2 Toilets and baby-nappy changing facilities 4.2.1.6 1.1.5 2.1.1 2.1.2 Furniture and free-standing devices 4.2.1.7 2.1.1 2.1.2 Ticketing, information desks and customer assistance points 4.2.1.8 2.1.1 2.7.3 2.7.1 2.1.2 2.7.5 Lighting 4.2.1.9 2.1.1 2.1.2 Visual information: signposting, pictograms, printed or dynamic information 4.2.1.10 2.7.1 2.1.2 2.7.5 Spoken information 4.2.1.11 2.1.1 2.7.3 2.7.1 2.1.2 2.7.5 Platform width and edge of platform 4.2.1.12 2.1.1 2.1.2 End of platform 4.2.1.13 2.1.1 2.1.2 Boarding aids on platforms 4.2.1.14 1.1.1 2.1.2 Level track crossing at stations 4.2.1.15 2.1.1 2.1.2 ( 1 ) Essential Requirement from Commission Directive 2013/9/EU of 11 March 2013 amending Annex III to Directive 2008/57/EC (OJ L 68, 12.3.2013, p. 55).







Table 2 Essential requirements for the rolling stock subsystem Rolling Stock Reference to Essential Requirement in Annex III of Directive 2008/57/EC Element of the TSI Domain Reference point of this Annex Safety Reliability and Availability Health Environ-mental protection Technical compatibility Accessibility Seats 4.2.2.1 1.3.1 2.4.5 Wheelchair spaces 4.2.2.2 2.4.1 2.4.5 Doors 4.2.2.3 1.1.1 1.1.5 2.4.1 1.2 2.4.5 Lighting 4.2.2.4 2.4.1 2.4.5 Toilets 4.2.2.5 2.4.1 2.4.5 Clearways 4.2.2.6 1.3.1 2.4.5 Customer information 4.2.2.7 2.4.1 2.7.3 2.7.1 2.4.5 2.7.5 Height changes 4.2.2.8 1.1.5 2.4.5 Handrails 4.2.2.9 1.1.5 2.4.5 Wheelchair accessible sleeping accommodation 4.2.2.10 2.4.1 2.4.5 Step position for vehicle access and egress 4.2.2.11 1.1.1 2.4.2 1.5 2.4.3 2.4.5 Boarding aids 4.2.2.12 1.1.1 1.5 2.4.3 2.4.5

4. CHARACTERISATION OF THE SUBSYSTEMS

4.1. Introduction

(1) The rail system of the Union, to which Directive 2008/57/EC applies and of which the subsystems are parts, is an integrated system whose consistency shall be verified. This consistency shall be checked in particular with regard to the specifications of each subsystem, its interfaces vis-à-vis the system in which it is integrated as well as the operating and maintenance rules.

(2) The functional and technical specifications of the subsystems and their interfaces, described in points 4.2 and 4.3, do not impose the use of specific technologies or technical solutions, except where this is strictly necessary for the interoperability of the Union rail network. But innovative solutions for interoperability may require new specifications and/or new assessment methods. In order to allow technological innovation, these specifications and assessment methods shall be developed by the process described in article 6 of the Regulation.

(3) Taking account of all the applicable essential requirements, the basic parameters related to accessibility for persons with disabilities and persons with reduced mobility are set out for the subsystems infrastructure and rolling stock in point 4.2 of this TSI. The operational requirements and responsibilities are set out in the OPE TSI and in point 4.4 of this TSI.

4.2. Functional and technical specifications

4.2.1. Infrastructure Subsystem

(1) In light of the essential requirements in Section 3, the functional and technical specifications of the infrastructure subsystem related to accessibility for persons with disabilities and persons with reduced mobility are arranged as follows: — Parking facilities for persons with disabilities and persons with reduced mobility — Obstacle-free routes — Doors and entrances — Floor surfaces — Highlighting of transparent obstacles — Toilets and baby nappy changing facilities — Furniture and free-standing devices — Ticketing, information desks and customer assistance points — Lighting — Visual information: signposting, pictograms, printed or dynamic information — Spoken information — Platform width and edges of platforms — End of platforms — Boarding aids stored on platforms — Level track crossings

(2) The basic parameters that are specified in points 4.2.1.1 — 4.2.1.15 apply to the scope of the infrastructure subsystem that is defined in point 2.1.1; they can be divided into two categories: — Those for which technical details need to be specified, such as the parameters relative to the platforms and how to reach the platforms. In this first case, the basic parameters are specifically described and the technical details to be satisfied in order to fulfil the requirement are detailed. — Those for which technical details are not necessary to be specified, such as the value of ramps or the characteristics of parking places. In this second case, the basic parameter is defined as a functional requirement that can be met by applying several technical solutions. The table 3 below indicates the category of each of the basic parameters.



Table 3 Categories of basic parameters Basic Parameter Technical details provided Functional requirement only Parking facilities for persons with disabilities and persons with reduced mobility Complete point 4.2.1.1 Obstacle-free route Location of the routes Width of the obstacle-free route Threshold Double handrails Type of lift Height of braille signs Detailed characteristics 4.2.1.3 (2): Door width 4.2.1.3 (4): Height of door operating device 4.2.1.3 (1) 4.2.1.3 (3) Floor surfaces Complete point 4.2.1.4 Complete point 4.2.1.5 Toilets and baby nappy changing facilities Complete point 4.2.1.6 Furniture and free-standing devices Complete point 4.2.1.7 Ticketing, Information desks and Customer Assistance points 4.2.1.8 (5): Passageway for ticket control machines 4.2.1.8 (1) — (4) 4.2.1.8 (6) Lighting 4.2.1.9 (3): Lighting on platforms 4.2.1.9 (1), 4.2.1.9 (2), 4.2.1.9 (4): Lighting in other locations Visual information: signposting, pictograms, printed or dynamic information Detail of information to be provided Location of information Detailed characteristics of visual information Spoken information Complete point 4.2.1.11 Platform width and edge of platform Complete point 4.2.1.12 End of platform Complete point 4.2.1.13 Boarding aids stored on platforms Complete point 4.2.1.14 Passenger track level crossing at stations Complete point 4.2.1.15

4.2.1.1. Parking facilities for persons with disabilities and persons with reduced mobility

(1) Where a station specific parking area exists, there shall be sufficient and adapted parking spaces reserved for persons with disabilities and persons with reduced mobility eligible to utilise them at the nearest practicable position, within the parking area, to an accessible entrance.

4.2.1.2. Obstacle-free route

(1) Obstacle free routes shall be provided that interconnect the following public areas of the infrastructure if provided: — stopping points for other connecting modes of transport within the station confines (for example, taxi, bus, tram, metro, ferry, etc.); — car parks — accessible entrances and exits — information desks — visual and audible information systems — ticketing facilities — customer assistance — waiting areas — toilet facilities — platforms

(2) The length of the obstacle-free routes shall be the shortest practical distance.

(3) Obstacle-free route floor surfaces and ground surfaces shall have low reflecting properties.

4.2.1.2.1. Horizontal circulation

(1) All obstacle-free routes, footbridges and subways, shall have a free width of a minimum of 160 cm except in areas that are specified in points 4.2.1.3 (2) (doors), 4.2.1.12 (3) (platforms) and 4.2.1.15 (2) (level crossings)).

(2) Where thresholds are installed on a horizontal route, they shall contrast with the surrounding floor and shall not be higher than 2,5 cm.

4.2.1.2.2. Vertical circulation

(1) Where an obstacle-free route includes a change in level, there shall be a step-free route providing an alternative to stairs for mobility impaired people.

(2) Staircases on the obstacle-free routes shall have a minimum width of 160 cm measured between the handrails. As a minimum the first and last steps shall be indicated by a contrasting band and as a minimum tactile warning surface indicators shall be installed before the first descending step.

(3) Ramps shall be installed for persons with disabilities and persons with reduced mobility unable to use stairs where lifts are not provided. They shall have a moderate gradient. A steep gradient is allowed for ramps on short distances only.

(4) Stairs and ramps shall be provided with handrails on both sides and at two levels.

(5) Lifts shall be provided where ramps are not available and shall be at least of type 2 in accordance with the specification referenced in Appendix A, index 1. Type 1 lifts are allowed in the case of stations being renewed or upgraded only.

(6) Escalators and moving walks shall be designed in accordance with the specification referenced in Appendix A, index 2.

(7) Level track crossings can form part of an obstacle-free route when they comply with the requirements of point 4.2.1.15.

4.2.1.2.3. Route identification

(1) Obstacle-free routes shall be clearly identified by visual information as detailed in point 4.2.1.10.

(2) Information on the obstacle-free route shall be given to visually impaired people by tactile and contrasting walking surface indicators as a minimum. This paragraph does not apply to obstacle free routes to and from car parks.

(3) Technical solutions using remotely controlled audible devices or telephone applications are permitted to be used in addition or as an alternative. When they are intended to be used as an alternative, they shall be treated as innovative solutions.

(4) If there are handrails or walls within reach along the obstacle-free route to the platform, they shall have brief information (for example platform-number or direction-information) in Braille or in prismatic-letters or numbers on the handrail, or on the wall at a height between 145 cm and 165 cm.

4.2.1.3. Doors and entrances

(1) This point applies to all doors and entrances that are on obstacle-free routes, with the exception of doors giving access to the toilets which are not dedicated to persons with disabilities and persons with reduced mobility.

(2) Doors shall have a minimum clear useable width of 90 cm and shall be operable by persons with disabilities and persons with reduced mobility.

(3) It is permitted to use manual, semi-automatic or automatic doors.

(4) Door operating devices shall be available at a height of between 80 cm and 110 cm.

4.2.1.4. Floor surfaces

(1) All floor coverings, ground surfaces and stair tread surfaces shall be slip resistant.

(2) Within the station buildings there shall be no irregularities in excess of 0,5 cm at any given point in floor walking surface areas, except for thresholds, drainage channels and tactile walking surface indicators.

4.2.1.5. Highlighting of transparent obstacles

(1) Transparent obstacles on or along the routes used by passengers, consisting of glass doors or transparent walls, shall be marked. These markings shall highlight the transparent obstacles. They are not required if passengers are protected from impact by other means — for example, by handrails or continuous benches.

4.2.1.6. Toilets and baby nappy changing facilities

(1) If toilets are provided at a station, then a minimum of one unisex cubicle shall be wheelchair accessible.

(2) If toilets are provided at a station, baby nappy changing facilities shall be provided which are accessible to both men and women.

4.2.1.7. Furniture and free-standing devices

(1) All items of furniture and free-standing devices at stations shall contrast with their background, and have rounded edges.

(2) Within the station confines, furniture and free-standing devices (including cantilevered and suspended items) shall be positioned where they do not obstruct blind or visually impaired people, or they shall be detectable by a person using a long cane.

(3) On each platform where passengers are allowed to wait for trains, and at every waiting area, there shall be a minimum of one area fitted with seating facilities and a space for a wheelchair.

(4) When this area is weather protected, it shall be accessible by a wheelchair user.

4.2.1.8. Ticketing, Information desks and Customer Assistance points

(1) Where manual ticket sales counters, information desks and customer assistance points are provided along the obstacle-free route, a minimum of one desk shall be accessible to a wheelchair user and to people of small stature and a minimum of one desk shall be fitted with an induction loop system for hearing assistance.

(2) If there is a glass barrier between the passenger and sales person at the ticket counter, this shall either be removable or, if not removable, an intercom system shall be fitted. Any such glass barrier shall consist of clear glass.

(3) If electronic devices are fitted that displays pricing information to the sales person, such devices shall also be fitted that display the price to the person purchasing the ticket.

(4) Where ticket vending machines are provided on an obstacle free route at a station, a minimum of one of these machines shall have an interface that is reachable by a wheelchair user and people of small stature.

(5) If ticket control machines are fitted, a minimum of one of the machines shall have a free passageway with a minimum width of 90 cm and shall be able to accommodate an occupied wheelchair up to 1 250 mm in length. In the case of upgrade or renewal, a minimum width of 80 cm is permitted.

(6) If turnstiles are used, there shall be a non-turnstile access point available for use by persons with disabilities and persons with reduced mobility at all operational times.

4.2.1.9. Lighting

(1) The illuminance level of the external areas of the station shall be sufficient to facilitate way finding and to highlight the changes of level, doors and entrances.

(2) The illuminance level along obstacle-free routes shall be adapted to the visual task of the passenger. Particular attention shall be paid to the changes of levels, ticket vending offices and machines, information desks and information displays.

(3) The platforms shall be illuminated according the specification referenced in Appendix A, index 3 and index 4.

(4) Emergency lighting shall provide sufficient visibility for evacuation and for identification of fire-fighting and safety equipment.

4.2.1.10. Visual information: signposting, pictograms, printed or dynamic information

(1) The following information shall be provided: — Safety Information and Safety Instructions. — Warning, prohibition and mandatory actions signs. — Information concerning the departure of trains. — Identification of station facilities, where provided, and access routes to those facilities.

(2) The fonts, symbols and pictograms used for visual information shall contrast with their background.

(3) Signposting shall be provided at all points where passengers need to make a route taking decision and at intervals on the route. Signage, symbols and pictograms shall be applied consistently over the whole route.

(4) The information concerning the departure of trains (including destination, intermediate stops, platform number and time) shall be available at a height of 160 cm maximum at least in one location in the station. This requirement applies to printed and dynamic information whatever is provided.

(5) The typeface used for texts shall be easily readable.

(6) All safety, warning, mandatory action and prohibition signs shall include pictograms.

(7) Tactile information signage shall be fitted in: — Toilets, for functional information and call for aid if appropriate — Lifts in accordance with the specification referenced in Appendix A, index 1.

(8) Time information presented in digits shall be in the 24 h system

(9) The following specific graphic symbols and pictograms shall be fitted with the wheelchair symbol in accordance with appendix N: — Directional information for wheelchair specific routes — Indication of the wheelchair accessible toilets and other amenities if provided — If there is train configuration information on the platform, indication of the wheelchair boarding location. The symbols are permitted to be combined with other symbols (for example: lift, toilet, etc.).

(10) Where inductive loops are fitted these shall be indicated by a sign as described in appendix N.

(11) In wheelchair accessible toilets, where hinged handrails are provided, a graphic symbol showing the rail in both the stowed and deployed position shall be provided.

(12) There shall be no more than five pictograms, together with a directional arrow, indicating a single direction placed adjacent to each other at a single location.

(13) Displays shall be compliant with the requirements of point 5.3.1.1. In this point, the term ‘display’ shall be understood as any support of dynamic information.

4.2.1.11. Spoken information

(1) The spoken information shall have a minimum STI-PA level of 0,45, in accordance with the specification referenced in Appendix A, index 5.

4.2.1.12. Platform width and edge of platform

(1) The danger area of a platform commences at the rail side edge of the platform and is defined as the area where passengers are not allowed to stand when trains are passing or arriving.

(2) It is permitted for the width of the platform to be variable on the whole length of the platform.

(3) The minimum width of the platform without obstacles shall be the width of the danger area plus the width of two opposing freeways of 80 cm (160 cm). This dimension may taper to 90 cm at the platform ends.

(4) It is permitted to have obstacles inside this freeway of 160 cm. Equipment required for the signalling system and safety equipment shall not be considered as obstacles in this point. The minimum distance from obstacles to the danger area shall be according to the following table:



Table 4 Minimum distance from obstacles to the danger area Length of obstacles (measured parallel to the platform edge) Minimum distance to the danger area < 1 m (note 1) — small obstacle 80 cm 1 m to < 10 m — large obstacle 120 cm Note 1: if the distance between two small obstacles is less than 2,4 m measured parallel to the platform edge they shall be considered as one large obstacle. Note 2: Within this minimum distance from a large obstacle to the danger area it is permitted to have additional small obstacles as long as the requirements for small obstacles (minimum distance to danger area and minimum distance to next small obstacle) are met.

(5) If there are auxiliary facilities on-board trains, or on the platform, to allow wheelchair users to board on or alight from trains, a free space (no obstacles) of 150 cm from the edge of the facility towards the direction where the wheelchair boards/lands at/to the platform level, shall be provided where such facilities are likely to be used. A new station shall meet this requirement for all trains that are planned to stop at the platform.

(6) The boundary of the danger area, furthest from the rail side edge of the platform, shall have a visual marking and tactile walking surface indicators.

(7) The visual marking shall be a contrasting, slip resistant, warning line with a minimum width of 10 cm.

(8) Tactile walking surface indicators can be one of the two types: — an attention pattern indicating a hazard at the boundary of the danger area — a guiding pattern indicating a path of travel at the safe side of the platform

(9) The material at the rail side edge of the platform shall contrast with the darkness of the gap.

4.2.1.13. End of platform

(1) The end of the platform shall either be fitted with a barrier that prevents public access or shall have a visual marking and tactile walking surface indicators with an attention pattern indicating a hazard.

4.2.1.14. Boarding aids stored on platforms

(1) If a platform ramp is used, it shall comply with the requirements of point 5.3.1.2.

(2) If a platform lift is used, it shall comply with the requirements of point 5.3.1.3.

(3) A secure storage method shall be provided to ensure that boarding aids, including portable ramps, when stored on a platform, do not cause an obstruction or pose any hazard to passengers.

4.2.1.15. Passenger track crossing to platforms

(1) Level track crossings in stations are permitted to be used as part of a step-free route or of an obstacle-free route according to National Rules.

(2) If level track crossings are used as parts of step free routes in addition to other routes, they shall: — have a minimum width of 120 cm (less than 10 m in length) or 160 cm (10 m or more in length). — have moderate slopes; a steep gradient is only allowed for ramps on short distances — be designed so that the smallest wheel of a wheelchair, as defined in appendix M, cannot be trapped within the crossing surface and the rail — where accesses to level crossings are equipped with safety chicanes in order to prevent people from unintended/uncontrolled crossing of the tracks, the minimum width of the walkways in the straight line and in the chicane can be less than 120 cm with a minimum of 90 cm; it shall be sufficient for a wheelchair user to manoeuvre.

(3) If level track crossings are used as parts of obstacles free routes, unique solution for all passengers, they shall — meet all specifications above, — have visual and tactile markings to identify the beginning and the end of the crossing surface. — be supervised, or, on the basis of national rules, equipment for a safe crossing of blind or visually impaired people shall be provided and/or the level crossing shall be operated for a safe crossing of visually impaired people

(4) If any of the above requirements cannot be met, the level track crossing shall not be considered part of a step-free route or of an obstacle-free route.

4.2.2. Rolling Stock Subsystem

(1) In light of the essential requirements in Section 3, the functional and technical specifications of the subsystem rolling stock related to accessibility for persons with disabilities and persons with reduced mobility are arranged as follows: — Seats — Wheelchair spaces — Doors — Lighting — Toilets — Clearways — Customer information — Height changes — Handrails — Wheelchair accessible sleeping accommodation — Step position for vehicle access and egress

4.2.2.1. Seats

4.2.2.1.1. General

(1) Handholds or vertical handrails or other items that can be used for personal stability, whilst using the aisle, shall be provided on all aisle-side seats unless the seat, when in the upright position, is within 200 mm of: — the back of another seat facing in the opposite direction which is fitted with a handhold or a vertical handrail or other items that can be used for personal stability — a handrail or a partition.

(2) Handholds or other items that can be used for personal stability shall be positioned at a height of between 800 mm and 1 200 mm above the floor, measured from the centre of the usable part of the handhold, shall not protrude into the clearway and shall contrast with the seat.

(3) In seating areas with fixed longitudinal seats, handrails shall be used for personal stability. These handrails shall be at a maximum distance of 2 000 mm apart, shall be positioned at a height of between 800 mm and 1 200 mm above the floor and shall contrast with the vehicle interior surroundings.

(4) The handholds or other items shall not have sharp edges.

4.2.2.1.2. Priority seats

4.2.2.1.2.1. General

(1) Not less than 10 per cent of the seats by fixed trainset or individual vehicle, and by class shall be designated as priority seats for the use of persons with disabilities and persons with reduced mobility.

(2) The priority seats and vehicles containing them shall be identified by signs complying with appendix N. It shall be stated that other passengers shall make such seats available to those who are eligible to use them when required.

(3) The priority seats shall be located within the passenger saloon and in close proximity to external doors. In double deck vehicles or trainsets, priority seats can be present on both decks.

(4) The level of equipment fitted to the priority seats shall, as a minimum, be the same as that fitted to general seats of the same type.

(5) When seats of a certain type are fitted with armrests, priority seats of the same type shall be fitted with movable armrests. This excludes armrests placed along the vehicle body side or along a partition wall in case of compartments. The movable armrest shall move into a position in line with the seat back cushion to enable unrestricted access to the seat or to any adjacent priority seats.

(6) Priority seats shall not be tip-up seats.

(7) Each priority seat and the space available to its user shall comply with the figures H1 to H4 from Appendix H.

(8) The whole useful sitting surface of the priority seat shall be a minimum of 450 mm wide (see figure H1).

(9) The top of each priority seat cushion shall be between 430 and 500 mm above floor level at the front edge of the seat.

(10) The clear headroom above each seat shall be at least 1 680 mm from floor level, except on double-decker trains on which luggage racks are provided above the seats. In such case reduced headroom of 1 520 mm is permitted for priority seats underneath the luggage racks, provided that at least 50 % of priority seats maintain headroom of 1 680 mm.

(11) Where reclining seats are fitted, the dimensions shall be measured when the seats are in their fully upright position.

4.2.2.1.2.2. Uni-directional seats

(1) Where uni-directional priority seats are provided, the clearance in front of each seat shall comply with figure H2.

(2) The distance between the front surface of the seat back and the vertical plane through the rearmost part of the seat in front shall be a minimum of 680 mm, noting that the required seat pitch shall be measured from the centre of the seat 70 mm above where the cushion meets the back support.

(3) There shall also be a clear space between the front edge of the seat cushion and the same vertical plane for the seat in front of a minimum of 230 mm.

4.2.2.1.2.3. Facing seats arrangement

(1) Where facing priority seats are provided, the distance between the front edges of the seat cushions shall be a minimum of 600 mm (See figure H3). Such distance shall be maintained even if one of the facing seats is not a priority seat.

(2) Where facing priority seats are equipped with a table, there shall be a minimum clear horizontal distance between the front edge of the seat cushion and the leading edge of the table of at least 230 mm (See figure H4). When one of the facing seats is not a priority seat, its distance to the table can be reduced provided that the distance between the front edges of the seat cushions remains 600 mm. Sidewall mounted tables which length does not extend over the centre line of the window seat do not need to be considered for conformity with this paragraph.

4.2.2.2. Wheelchair spaces

(1) According to the length of the unit, excluding the locomotive or power head, there shall be in that unit not less than the number of accessible wheelchair spaces shown in the following table:



Table 5 Minimum number of wheelchair spaces per unit length Unit length Number of wheelchair spaces by unit Less than 30 m 1 wheelchair space 30 to 205 metres 2 wheelchair spaces More than 205 to 300 metres 3 wheelchair spaces More than 300 metres 4 wheelchair spaces

(2) To ensure stability, the wheelchair space shall be designed for the wheelchair to be positioned either facing or back to the direction of travel.

(3) Over the full length of the wheelchair space the width shall be 700 mm from floor level to a minimum height of 1 450 mm with an additional 50 mm width to give clearance for hands on each side that is adjacent to any obstacle that will inhibit clearance for the wheelchair users hands (e.g. wall or structure) from a height of 400 mm to 800 mm above floor level (if one side of the wheelchair is adjacent to the aisle there is no additional 50 mm requirement for that side of the wheelchair as it is already free space).

(4) The minimum distance in the longitudinal plane between the back of the wheelchair space and the next surface shall be in accordance with Appendix I, figures I1 to I3.

(5) There shall be no obstruction of the designated space between the floor and the ceiling of the vehicle other than an overhead luggage rack, a horizontal handrail in accordance with the requirements of point 4.2.2.9 attached to the wall or ceiling of the vehicle, or a table.

(6) The back of the wheelchair space shall be a structure or other acceptable fitting of at least 700 mm wide. The height of the structure, or fitting, shall be capable of preventing a wheelchair that has been positioned with its back against the structure or fitting, from tipping over backwards.

(7) Tip-up seats may be installed in the wheelchair space but, when in the stowed position, shall not encroach on the dimensional requirements of the wheelchair space.

(8) It is not allowed to install any permanent equipment such as bicycle hooks or ski racks into the wheelchair space or directly in front of it.

(9) At least one seat shall be available either adjacent to or facing to each of the wheelchair spaces for a companion to travel with the wheelchair user. This seat shall offer the same level of comfort as the other passenger seats, and may also be situated on the opposing side of the aisle.

(10) On trains with a design speed higher than 250 km/h excepting double deck trains, it shall be possible for a wheelchair user occupying a wheelchair space to transfer onto a passenger seat that shall be equipped with a movable armrest. Such transfer is made by the wheelchair user in autonomy. In that case, it is allowed that the companion seat is shifted to another row. This requirement is applicable up to the number of wheelchair spaces per unit specified in table 5.

(11) The wheelchair space shall be fitted with a call for aid device that shall, in the event of danger, provide to a wheelchair user the possibility to inform a person who can take appropriate action.

(12) The call for aid device shall be placed within the comfortable reach range of the person using the wheelchair as shown in Appendix L, figure L1.

(13) The call for aid device shall not be placed within a narrow recess which prevents immediate intentional palm operation but can be protected from unintentional use.

(14) The interface of the call for aid device shall be as defined in point 5.3.2.6.

(15) A sign conforming to appendix N shall be placed immediately next to, or in the wheelchair space so as to identify the space as the wheelchair space.

4.2.2.3. Doors

4.2.2.3.1. General

(1) These requirements apply only to doors providing access to another public part of the train, with the exclusion of toilet doors.

(2) To latch or unlatch a manually operated door, for use by the public, the control device shall be operable by the palm of the hand exerting a force not exceeding 20 N.

(3) Door controls, whether manual, pushbuttons or other devices, shall contrast with the surface on which they are mounted.

(4) Their interface with passengers shall comply with the specifications of point 5.3.2.1.

(5) If both open and closed door control devices are fitted one above the other, the top device shall always be the open control.

4.2.2.3.2. Exterior doors

(1) All exterior passenger doorways shall have a minimum clear useable width of 800 mm when open.

(2) On trains with a design speed lower than 250 km/h, wheelchair access doors offering a level access as defined in point 2.3 shall have a minimum clear useable width of 1 000 mm when open.

(3) All exterior passenger doorways shall be marked on the outside in a way that gives a contrast to the vehicle body-side surrounding them.

(4) The designated wheelchair exterior accessible doorways shall be the closest doorways to the designated wheelchair spaces.

(5) The doors to be used for wheelchair access shall be clearly labelled with a sign in accordance with appendix N.

(6) From the inside of the vehicle the position of external doorways shall clearly be marked by use of contrasted adjacent flooring.

(7) When a door is released for opening a signal shall be given that is clearly audible and visible to persons inside and outside the train. This alert signal shall last for a minimum of five seconds unless the door is operated, in which case it may cease after 3 seconds.

(8) When a door is automatically or remotely opened by the driver or other member of the train crew, the alert signal shall last for a minimum 3 seconds from the moment that the door starts to open.

(9) When a door that is automatically or remotely closed, is about to operate, an audible and visible alert signal shall be given to persons inside and outside the train. The alert signal shall start a minimum of 2 seconds before the door starts to close and shall continue while the door is closing.

(10) The sound source for door alert signals shall be located in the area local to the control device or, if there is no such control device, adjacent to the doorway.

(11) The visible signal shall be visible from inside and outside the train and shall be located such that it minimises the opportunity for it to be obscured by passengers located in the vestibule.

(12) Passenger doors audible alert signals shall be according to the specification in appendix G.

(13) The method of door activation shall be by train crew, semi-automatic (i.e. passenger pushbutton operation) or automatic.

(14) The door control shall be located either next to or on the door leaf.

(15) The centre of exterior door opening control, operable from the platform, shall be not less than 800 mm and not more than 1 200 mm measured vertically above platforms, for all platforms for which the train is designed. If the train is designed for a single platform height, the centre of exterior door opening control shall be not less than 800 mm and not more than 1 100 mm measured vertically above that platform height.

(16) The centre of internal door opening control for the exterior door shall be not less than 800 mm and not more than 1 100 mm measured vertically above the vehicle floor level.

4.2.2.3.3. Interior doors

(1) Internal automatic and semi-automatic doors shall incorporate devices that prevent passengers becoming trapped during operation of the doors.

(2) Interior doors that are made available for wheelchair users shall have a minimum clear useable width of 800 mm.

(3) The force required to open or close a manual door shall not exceed 60 N.

(4) The centre of interior door controls shall be not less than 800 mm and not more than 1 100 mm measured vertically above the vehicle floor level.

(5) Automatic inter-vehicle connecting doors shall operate either synchronously as a pair, or the second door shall automatically detect the person moving towards it and open.

(6) If more than 75 % of a door's surface is made of a transparent material, it shall be clearly marked with visual indicators.

4.2.2.4. Lighting

(1) Minimum values of average illuminance in the passenger areas shall be according to point 4.1.2 of the specification referenced in Appendix A, index 6. Requirements relative to the uniformity of these values are not applicable for conformity with this TSI.

4.2.2.5. Toilets

(1) When toilets are fitted in a train, a universal toilet shall be provided accessible from the wheelchair space.

(2) The standard toilet shall be compliant with the requirements of points 5.3.2.2 and 5.3.2.3.

(3) The universal toilet shall be compliant with the requirements of points 5.3.2.2 and 5.3.2.4.

(4) When toilets are fitted in a train a baby nappy changing facility shall be provided. If separate nursery facilities are not provided or if separate nursery facilities are provided but are not accessible to a wheelchair user, a table shall be incorporated within the universal toilets. It shall be compliant with the requirements of point 5.3.2.5.

4.2.2.6. Clearways

(1) From the vehicle entrance, the section of the clearway shall be as follows: — through the vehicles according to figure J1 of Appendix J, — between connecting vehicles of a single trainset, according to figure J2 of Appendix J, — to and from wheelchair accessible doors, wheelchair spaces and wheelchair accessible areas including sleeping accommodation and universal toilets if provided, according to figure J3 of Appendix J.

(2) The minimum height requirement does not need to be verified in: — all areas of double-deck vehicles, — gangways and door areas of single deck vehicles, In those areas, reduced headroom is accepted as a consequence of structural constraints (gauge, physical space).

(3) A turning space, with a minimum diameter of 1 500 mm, shall be provided adjacent to the wheelchair space and in other locations where wheelchairs are supposed to turn 180o. The wheelchair space may be part of the turning circle.

(4) If a change in direction is required for a wheelchair user, the clearway width of both corridors shall be in accordance to table K1 of Appendix K.

4.2.2.7. Customer Information

4.2.2.7.1. General

(1) The following information shall be provided: — Safety Information and safety instructions — Audible safety instructions coupled with visible signals in case of emergency — Warning, prohibition and mandatory actions signs — Information concerning the route of the train, including information about delays and unplanned stops, — Information concerning the location of on-board facilities

(2) Visual information shall contrast with its background.

(3) The typeface used for texts shall be easily readable.

(4) Time information presented in digits shall be in the 24 h system

4.2.2.7.2. Signage, pictograms and tactile information

(1) All safety, warning, mandatory action and prohibition signs shall include pictograms and shall be designed according to the specification referenced in Appendix A, index 7.

(2) There shall be no more than five pictograms, together with a directional arrow, indicating a single direction placed adjacent to each other at a single location.

(3) The following specific pictograms shall be fitted with the wheelchair symbol in accordance with appendix N: — Directional information for wheelchair accessible amenities — Indication of the wheelchair accessible door location outside the train — Indication of the wheelchair space inside the train — Indication of the universal toilets The symbols can be combined with other symbols (for example: carriage number, toilet, etc.).

(4) Where inductive loops are fitted these shall be indicated by a pictogram complying with appendix N.

(5) In universal toilets, where hinged handrails are provided, a pictogram showing the rail in both the stowed and deployed positions shall be provided.

(6) If a vehicle provides reserved seats then the number or letter of that vehicle (as used in the reservation system) shall be displayed externally on or adjacent to all its access doors. The number or letter shall be displayed in characters not less than 70 mm high and shall be visible when the door is open and closed.

(7) If seats are identified by numbers or letters, the number or letter of the seat shall be displayed on or adjacent to every seat in characters not less than 12 mm high. Such numbers and letters shall contrast with their background.

(8) Tactile information signage shall be fitted in: — Toilets and wheelchair accessible sleeping accommodation, for functional information and call for aid device if appropriate — Rolling stock, for the open/close button of passenger accessible doors and call for aid devices

4.2.2.7.3. Dynamic visual information

(1) The final destination or route shall be displayed on the outside of the train on the platform side adjacent to at least one of the passenger access doors on a minimum of alternate vehicles of the train.

(2) Where trains operate in a system, in which dynamic visual information is given on the station platform every 50 m or less, and destination or route information is also provided on the front of the train, it is not mandatory to provide information on the sides of vehicles.

(3) The final destination or route of the train shall be displayed inside each vehicle.

(4) The next stop of the train shall be displayed such that it can be read from a minimum of 51 % of passenger seats inside each vehicle including 51 % of the priority seats, and from all wheelchair spaces.

(5) This information shall be displayed at least two minutes before arrival at the station concerned. If the next station is less than two minutes planned journey time away, the next station shall be displayed immediately following departure from the previous station.

(6) The requirement to make the destination and ‘next stop’ information visible from 51 % of passenger seats does not apply to compartment carriages where the compartments have a maximum of 8 seats and are served by an adjacent corridor. However, this information shall be visible to a person standing in a corridor outside a compartment and to a passenger occupying a wheelchair space.

(7) The information about the next stop may be displayed on the same support as the final destination. However, it shall revert to show the final destination as soon as the train has stopped.

(8) If the system is automated, it shall be possible to suppress or correct incorrect or misleading information.

(9) Internal and external displays shall comply with the requirements of point 5.3.2.7. In this point, the term ‘display’ shall be understood as any support of dynamic information.

4.2.2.7.4. Dynamic audible information

(1) The train shall be fitted with a public address system which shall be used either for routine or emergency announcements by the driver or by another crew member who has specific responsibility for passengers.

(2) The public address system may operate on a manual, an automated or pre-programmed basis. If the public address system is automated, it shall be possible to suppress, or correct, incorrect or misleading information.

(3) The public address system shall be capable of announcing the destination and next stop of the train at each stop, or on departure from each stop.

(4) The public address system shall be capable of announcing the next stop of the train at least two minutes before the arrival of the train at that stop. If the next station is less than two minutes planned journey time away, the next station shall be announced immediately following departure from the previous station.

(5) The spoken information shall have a minimum STI-PA level of 0,45, in accordance with the specification referenced in Appendix A, index 5. The public address system shall meet the requirement at all seat locations and wheelchair spaces.

4.2.2.8. Height changes

(1) Internal steps (other than those for external access) shall have a maximum height of 200 mm and a minimum depth of 280 mm, measured at the central axis of the stairs. For double deck trains it is permitted to reduce this value to 270 mm for the stairs accessing the upper deck and the lower deck.

(2) As a minimum the first and the last step shall be indicated by a contrasting band with a depth of 45 mm to 55 mm extending the full width of the steps on both the front and the top surfaces of the step nosing.

(3) Stairs constituted of more than three steps shall be provided with handrails on both sides and at two levels. The higher handrail shall be positioned at a height of 850 mm to 1 000 mm above floor level. The lower handrail shall be positioned at a height of 500 mm to 750 mm above floor level.

(4) Stairs constituted of one, two or three steps shall be provided on both sides with a minimum of one handrail or other item that can be used for personal stability.

(5) Handrails shall be compliant with point 4.2.2.9

(6) No steps are allowed between the vestibule of a wheelchair accessible exterior door, the wheelchair space, a universal sleeping compartment and the universal toilet except for a door threshold strip that shall not exceed 15 mm in height or except in case that a lift is provided to overcome the step. The lift shall comply with the requirements of point 5.3.2.10.

(7) For ramps in rolling stock the maximum slope shall not exceed the following values:



Table 6 Maximum slope for ramps in rolling stock Length of ramp Maximum gradient (degrees) Maximum gradient (%) Paths between the vestibule of a wheelchair accessible exterior door, the wheelchair space, a wheelchair accessible sleeping accommodation and the universal toilet Up to 840 mm in single deck carriages 6,84 12 Up to 840 mm in double deck carriages 8,5 15 > 840 mm 3,58 6,25 Other areas of the train > 1 000 mm 6,84 12 600 mm to 1 000 mm 8,5 15 Less than 600 mm 10,2 18 Note: These gradients shall be measured when the vehicle is stationary on straight and level track.

4.2.2.9. Handrails

(1) All handrails fitted to a vehicle shall be round in section with an outside diameter of 30 mm to 40 mm, and shall have a minimum clear distance of 45 mm to any adjacent surface other than its mountings.

(2) If a handrail is curved, the radius to the inside face of the curve shall be a minimum of 50 mm.

(3) All handrails shall contrast with their background.

(4) External doorways shall be provided with handrails on both sides, fitted internally as close as practicable to the vehicle outer wall. Exception can be made for one side of the doorway if it is fitted with a device such as an on-board lift.

(5) Those handrails shall be: — vertical handrails that shall extend from 700 mm to 1 200 mm above the threshold of the first step for all external doorways. — additional handrails at a height of between 800 mm and 900 mm above the first useable step and parallel with the line of the step nosing for doorways with more than two entrance steps.

(6) Where the clearway of the gangway is narrower than 1 000 mm and longer than 2 000 mm there shall be handrails or handholds provided in, or adjacent to, inter-vehicle gangways that are provided for passenger use.

(7) Where the clearway of the gangway is wider than or equal to 1 000 mm handrails or handholds shall be provided in the gangway.

4.2.2.10. Wheelchair accessible sleeping accommodation

(1) When a train is equipped with sleeping accommodation for passengers, it shall provide a vehicle containing at least one wheelchair accessible sleeping accommodation.

(2) If there is more than one vehicle with sleeping accommodation for passengers in a train, there shall be not less than two wheelchair accessible sleeping accommodations in the train.

(3) If a rail vehicle provides wheelchair accessible sleeping accommodation, the exterior of the relevant vehicle door and the wheelchair accessible sleeping accommodation door shall be marked with a sign in accordance with appendix N.

(4) The wheelchair accessible sleeping accommodation internal space shall take in consideration the requirements of point 4.2.2.6 for actions expected from the wheelchair user in the sleeping accommodation.

(5) The sleeping accommodation shall be fitted with not less than two call for aid devices that shall when operated, send a signal to a person who can take appropriate action; they need not initiate a communication.

(6) The interface of the call for aid devices shall be as defined in point 5.3.2.6.

(7) One call for aid device shall be placed not more than 450 mm above the floor, measured vertically from the surface of the floor to the centre of the control. It shall be positioned so that the control can be reached by a person lying on the floor.

(8) The other call for aid device shall be not less than 600 mm and not more than 800 mm above the floor measured vertically to the centre of the control.

(9) These two call for aid devices shall be located on different vertical surfaces of the sleeping accommodation.

(10) The call for aid devices shall be distinct from any other control within the sleeping accommodation, be coloured differently from other control devices and contrast with their background.

4.2.2.11. Step position for vehicle access and egress

4.2.2.11.1. General requirements

(1) It shall be demonstrated that the point situated in the central position on the nose of the access step of each passenger access door on both sides of a vehicle in working order with new wheels standing centrally on the rails, shall be located inside the surface identified as ‘step location’ on the figure 1 below. Figure 1

(2) The values of bq0, δh, δν+ and δν– depend on the type of platform where the rolling stock is intended to stop. They shall be as follows: — bq 0 shall be calculated based on the gauge of the track in which the train is intended to operate in accordance with the specification referenced in Appendix A, index 8. Gauges are defined in chapter 4.2.3.1 of INF TSI. — δ h , δν + and δ ν– are defined in tables 7 — 9. Table 7 for all rolling stock intended to stop, in normal operation, at platforms of 550 mm height:



Table 7 Values of δh, δν+ and δν– for a 550 mm platform δh mm δν+ mm δν– mm on a straight level track 200 230 160 on a track with a curve radius of 300 m 290 230 160 Table 8 for all rolling stock intended to stop, in normal operation, at platforms of 760 mm height:



Table 8 Values of δh, δν+ and δν– for a 760 mm platform δh mm δν+ mm δν– mm on a straight level track 200 230 160 on a track with a curve radius of 300 m 290 230 160 Table 9 for all rolling stock intended to stop, in normal operation, at both platforms of 760 mm height and platforms of 550 mm height, and having two or more access steps: For one step, values of the table 7 above apply, and for the next step towards the vehicle interior the following values apply, based upon a nominal platform height of 760 mm:



Table 9 Values of δh, δν+ and δν– for the second step for a 760 mm platform δh mm δν+ mm δν– mm on a straight level track 380 230 160 on a track with a curve radius of 300 m 470 230 160

(3) The technical documentation requested in point 4.2.12 of the LOC&PAS TSI shall include information about the height and offset of the theoretical platform resulting in a vertical gap (δν+ ) of 230 mm and in a horizontal gap (δh ) of 200 mm from the point situated in the central position of the nose of the rolling stock's lowest step on a straight level track.

4.2.2.11.2. Access/egress steps

(1) All steps for access and egress shall be slip resistant and shall have an effective clear width as large as the doorway width.

(2) Internal steps for external access shall have a minimum depth of 240 mm between the vertical edges of the step and a maximum height of 200 mm. The height of each step may be increased to a maximum of 230 mm if it can be demonstrated that this achieves a reduction of one in the total number of steps required.

(3) The rising height of each step shall be equal.

(4) As a minimum the first and the last steps shall be indicated by a contrasting band with a depth of 45 mm to 55 mm extending a minimum of 80 % of the width of the steps on the top surface of the step nosing. A similar band shall indicate the front surface of the last step when entering the unit.

(5) An external access step, fixed or moveable, shall have a maximum height of 230 mm between steps and a minimum depth of 150 mm.

(6) If a step board is fitted and it is an extension of a door sill outside the vehicle, and there is no change in level between the step board and the floor of the vehicle, this shall not be considered to be a step for the purposes of this specification. A minimal drop in level, with a maximum of 60 mm, between the floor surface at door sill and that of the exterior of the vehicle, used to guide and seal the door is also permissible and shall not be considered as a step.

(7) Access to the vestibule of the vehicle shall be achieved with a maximum of 4 steps of which one may be external.

(8) Rolling stock intended to stop, in normal operation, at existing platforms below 380 mm height and having their passenger access doors above bogies need not comply with points (2) and (5) above if it can be demonstrated that this achieves a more even distribution of the steps height.

4.2.2.12. Boarding aids

(1) A secure storage system shall be provided to ensure that boarding aids, including portable ramps, do not impinge on a passenger's wheelchair or mobility aid or pose any hazard to passengers in the event of a sudden stop.

(2) The following types of boarding aids may be present in the rolling stock according to the rules defined in point 4.4.3:

4.2.2.12.1. Movable step and bridging plate

(1) A moveable step is a retractable device integrated into the vehicle lower than the door threshold level, fully automatic and activated in conjunction with the door opening/closing sequences.

(2) A bridging plate is a retractable device integrated into the vehicle as close as possible to the door threshold level, fully automatic and activated in conjunction with the door opening/closing sequences.

(3) In the case of the movable step or bridging plate extending beyond that permitted by the gauging rules, the train shall be immobilised whilst the step or plate is extended.

(4) The extension of the moveable step or bridging plate shall be completed before the door opening permits the passengers to cross and conversely, removal of the step or plate may only begin when the door opening no longer permits any crossing of passengers.

(5) Movable steps and bridging plates shall comply with the requirements of point 5.3.2.8.

4.2.2.12.2. On-board ramp

(1) An on-board ramp is a device that is positioned between the vehicle door threshold and the platform. It can be manual, semi-automatic or automatic.

(2) On-board ramps shall comply with the requirements of point 5.3.2.9.

4.2.2.12.3. On-board lift

(1) An on-board lift is a device integrated into the doorway of a vehicle that shall be able to overcome the maximum height difference between the vehicle floor and the station platform where operated.

(2) When the lift is in the stowed position the doorway shall have a minimum useable width according to point 4.2.2.3.2.

(3) On-board lifts shall comply with the requirements of point 5.3.2.10.

4.3. Functional and technical specifications of the interfaces

4.3.1. Interfaces with the infrastructure subsystem







Table 10 Interface with the infrastructure subsystem Interface with the infrastructure subsystem PRM TSI INF TSI Parameter Point Parameter Point Step position for vehicle access and egress 4.2.2.11 Platforms 4.2.9 Specific cases about the step position for vehicle access and egress 7.3.2.6 Specific cases about platforms 7.7

4.3.2. Interfaces with the rolling stock subsystem







Table 11 Interface with the rolling stock subsystem Interface with the rolling stock subsystem PRM TSI LOC&PAS TSI Parameter Point Parameter Point Rolling Stock subsystem 4.2.2 Passenger related items 4.2.5

4.3.3. Interfaces with the Telematics Applications for Passengers subsystem







Table 12 Interface with the Telematics Applications for Passengers subsystem Interface with the TAP subsystem PRM TSI TAP TSI Parameter Point Parameter Point Station accessibility Assistance to board and alight the train 4.4.1 Handling of information concerning carriage and assistance of persons with disabilities and persons with reduced mobility 4.2.6 Assistance to board and alight the train 4.4.2 Handling of information concerning carriage and assistance of persons with disabilities and persons with reduced mobility 4.2.6 Access and reservation 4.4.2 Handling of availability/reservation 4.2.9 Visual information 4.2.1.10 Handling of information provision in the station area 4.2.12 Spoken information 4.2.1.11 Handling of information provision in the station area 4.2.12 Customer information 4.2.2.7 Handling of information provision in the vehicle area 4.2.13

4.4. Operating rules

The following operating rules do not form part of the assessment of subsystems.

This TSI does not specify operating rules for evacuation in the case of hazardous situations, only the relevant technical requirements. The purpose of the technical requirements for infrastructure and rolling stock is to facilitate evacuation for all, including persons with disabilities and persons with reduced mobility.

4.4.1. Infrastructure subsystem

In light of the essential requirements in section 3, the operating rules specific to the infrastructure subsystem related to accessibility for persons with disabilities and persons with reduced mobility are as follows:

— General The infrastructure manager or station manager shall have a written policy to ensure that all persons with disabilities and persons with reduced mobility can access the passenger infrastructure at all operational times in accordance with the technical requirements of this TSI. Furthermore, the policy shall be compatible with any railway undertaking's policy that may wish to use the facilities, (refer to point 4.4.2) as appropriate. The policy shall be implemented through the provision of adequate information to staff, procedures and training. The infrastructure policy shall include, but not be limited to, operating rules for the following situations:

— Station Accessibility Operating rules shall be made to ensure that information regarding the level of accessibility of all stations is available.

— Unstaffed Stations — Ticketing for Visually Impaired Passengers Operating rules shall be written and implemented with respect to unstaffed stations where vending machines are relied upon for ticketing (refer to point 4.2.1.8). In such situations, an alternative means of ticketing, accessible to visually impaired passengers, shall always be available (for example, permitting purchasing either on the train or at the destination).

— Ticketing Control — Turnstiles In cases where turnstiles are utilised for ticketing control, operational rules shall be implemented, whereby disabled persons and persons with reduced mobility are offered parallel access through such control points. This special access shall permit wheelchair users, and may be controlled by staff or be automatic.

— Lighting of platforms It is allowed that lighting be switched off on platforms where no train is expected.

— Visual and Spoken Information — Achieving Consistency Operating rules shall be implemented to ensure consistency between essential visual and spoken information (refer to points 4.2.1.10 and 4.2.1.11). Staff making announcements shall follow standard procedures to achieve complete consistency of essential information. Advertisements shall not be combined with the routing information. Note: General information about public transport services shall not be considered as advertisements for the purposes of this point.

— On-demand Spoken Passenger Information System Where spoken information is not provided via a public address system at a station (refer to point 4.2.1.11), operating rules shall be implemented to ensure the provision of an alternative information system, whereby passengers are able to acquire the same information audibly at the station (e.g. a staffed or automated telephone information service).

— Platform — Wheelchair Boarding Aid Operational Zone The railway undertaking and the infrastructure manager or station manager shall define together the area(s) on the platform where the facility is likely to be used, taking account of train composition variations. Operational rules shall be implemented to determine, where possible, the stopping point of trains according to the location of this (or these) operational zone(s).

— Safety of Manual and Powered Wheelchair Boarding Aids Operations rules shall be implemented concerning the operation of boarding aids by station staff (refer to point 4.2.1.14). An operational rule shall be implemented concerning the use by staff of the moveable safety barrier fitted to wheelchair lifts (refer to point 4.2.1.14). Operational rules shall be implemented to ensure that staff is able to safely operate boarding ramps, with respect to deployment, securing, raising, lowering and stowing (refer to point 4.2.1.14).

— Assistance to board and alight the train Operational rules shall be implemented to ensure that staff are aware that persons with disabilities and persons with reduced mobility may require assistance to board and alight the train, and shall provide such assistance if required. Conditions on which assistance to persons with disabilities and persons with reduced mobility is provided are defined in Regulation (EC) No 1371/2007 ( 4 ).

— Supervised Level Track Crossing Where supervised level track crossing is permitted, operating rules shall be implemented to ensure that staff at supervised level track crossings give appropriate assistance to persons with disabilities and persons with reduced mobility, including indication of when it is safe to cross the track.

4.4.2. Rolling Stock subsystem

In light of the essential requirements in section 3, the operating rules specific to the rolling stock subsystem related to accessibility for persons with disabilities and persons with reduced mobility are as follows:

— General The railway undertaking shall have a written policy to ensure accessibility to passenger rolling stock at all operational times in accordance with the technical requirements of this TSI. Furthermore, the policy shall be compatible with the infrastructure manager or station manager policy (refer to point 4.4.1) as appropriate. The policy shall be implemented through the provision of adequate information to staff, procedures and training. The rolling stock policy shall include, but not be limited to, operating rules for the following situations:

— Access and Reservation of Priority Seats Two possible conditions exist in connection with seats classified as ‘priority’; (i) unreserved and (ii) reserved (refer to point 4.2.2.1.2). In case (i) the operating rules will be directed to other passengers (i.e. provision of signage) requesting them to ensure that priority is given to all persons with disabilities and persons with reduced mobility that are defined as being eligible to use such seats and that occupied priority seats should be given-up as appropriate. In case (ii) operating rules shall be implemented by the railway undertaking to ensure that the ticketing reservation system is equitable with regards to persons with disabilities and persons with reduced mobility. Such rules will ensure that priority seating is initially only available for reservation by persons with disabilities and persons with reduced mobility until a given cut-off period prior to departure. After this point in time, priority seats will be made available to the entire passenger population, including persons with disabilities and persons with reduced mobility.

— Carriage of Assistance Dogs Operating rules shall be made to ensure that persons with disabilities and persons with reduced mobility with an assistance dog shall not be charged extra.

— Access and Reservation of Wheelchair Spaces The priority seating access and reservation rules also apply to wheelchair spaces, with only wheelchair users having priority. Additionally, operating rules shall provide for (i) unreserved or (ii) reserved accompanying persons (non-PRM) seating adjacent or facing the wheelchair space.

— Access and Reservation of Universal Sleeping Compartments The priority seating reservation rules also apply to universal sleeping compartments (refer to point 4.2.2.10). However, operational rules shall prevent non-reserved occupation of universal sleeping compartments (i.e. advanced booking will always be necessary).

— Train crew — exterior doors activation Operational rules shall be implemented regarding the procedure for external door activation by train crew to ensure safety of all passengers including persons with disabilities and persons with reduced mobility (refer to point 4.2.2.3.2).

— Call for aid device in wheelchair space, universal toilets or wheelchair accessible sleeping accommodation Operational rules shall be implemented to ensure appropriate response and action from the staff in the event of activation of the call for aid device (refer to paragraphs 4.2.2.2, 4.2.2.5 and 4.2.2.10). Response and action need not be the same according to the origin of the call for aid.

— Audible safety instructions in case of emergency Operational rules shall be implemented regarding the transmission of audible safety instructions to passengers in the event of an emergency (refer to point 4.2.2.7.4). These rules shall include the nature of the instructions and of their transmission. — Visual and audible information — Control of advertisements Details of the route or network on which the train operates shall be available (the railway undertaking shall decide the manner in which this information is provided). Advertisements shall not be combined with routing information. Note: General information about public transport services shall not be considered as advertisements for the purposes of this point. — Automatic Information Systems — Manual Correction of incorrect or misleading information Operational rules shall be implemented for the validation and ability to correct erroneous automatic information by the train crew (refer to point 4.2.2.7). — Rules for announcement of the final destination and the next stop Operational rules shall be implemented to ensure that the next stop is announced no later than 2 minutes prior to the event (refer to point 4.2.2.7). — Rules on train composition to make wheelchair boarding aid devices usable according to the arrangement of the platforms. Operation rules shall be implemented to take account of train composition variations such that the safe operational zones for wheelchair boarding aids can be determined with respect to the stopping point of trains. — Safety of Manual and Powered Wheelchair Boarding Aids Operations rules shall be implemented concerning the operation of boarding aids by train and station staff. In the case of manual devices, procedures shall ensure that minimum physical effort is required from staff. In the case of powered devices, procedures shall ensure emergency fail-safe-operation in the event of loss of power. An operational rule shall be implemented concerning the use by train or station staff of the moveable safety barrier fitted to wheelchair lifts. Operational rules shall be implemented to ensure that train and station staff is able to safely operate boarding ramps, with respect to deployment, securing, raising, lowering and stowing. — Assistance to board and alight the train Operational rules shall be implemented to ensure that staff are aware that disabled persons and persons with reduced mobility may require assistance to board and alight the train, and shall provide such assistance if required. Conditions on which assistance to persons with disabilities and persons with reduced mobility is provided are defined in Regulation (EC) No 1371/2007. Platform — Wheelchair Boarding Aid Operational Zone The railway undertaking and the infrastructure manager or station manager shall define together the area on the platform where the facility is likely to be used and shall demonstrate its validity. This area shall be compatible with the existing platforms where the train is likely to stop. As a consequence of the above the stopping point of the train shall in some cases be adjusted in order to comply with this requirement. Operational rules shall be implemented to take account of train composition variations (refer to point 4.2.1.12) so that the stopping point of trains can be determined with respect to the boarding aid operational zones. — Emergency method to deploy moveable steps Operational rules shall be implemented for the emergency stowage or deployment of the bridging plate in the case of power failure. — Operating combinations of rolling stock compliant and non-compliant with this TSI When forming a train from a mixture of compliant and non-compliant rolling stock, operational procedures shall be implemented to ensure that a minimum of two wheelchair spaces compliant with this TSI are provided on the train. If toilets are available on the train, it shall be ensured that wheelchair users have access to a universal toilet. Under such rolling stock combinations, procedures shall be in place to ensure that visual and audible route information is available on all vehicles. It is accepted that dynamic information systems and wheelchair space/universal toilet/wheelchair accessible sleeping accommodation call for aid devices may not be fully functional when working in such formations. — Forming trains from individual vehicles compliant with this TSI When vehicles that have been individually assessed in accordance with point 6.2.7 are formed into a train, operational procedures shall be in place to ensure that the complete train complies with point 4.2 of this TSI.

4.4.3. Provision of boarding aids and provision of assistance

The infrastructure manager or station manager and railway undertaking shall agree the provision and management of the boarding aids as well as the provision of assistance and alternative transport in line with Regulation (EC) No 1371/2007 in order to establish which party is responsible for the operation of boarding aids and alternative transport. The infrastructure manager (or station manager(s)) and railway undertaking shall ensure that the division of responsibilities they agree is the most viable overall solution.

Such agreements shall define:

— the station platforms where a boarding aid has to be operated by the infrastructure manager or the station manager and the rolling stock for which it will be used,

— the station platforms where a boarding aid has to be operated by the Railway Undertaking and the rolling stock for which it will be used,

— the rolling stock where a boarding aid has to be provided and operated by the railway undertaking and the station platform where it will be used,

— the rolling stock where a boarding aid has to be provided by the railway undertaking and operated by the infrastructure manager or station manager, and the station platforms where it will be used.

— the conditions for the provision of alternative transport where: — the platform cannot be reached through an obstacle-free route, or — assistance cannot be provided to deploy a boarding aid between the platform and the rolling stock.

4.5. Maintenance rules

4.5.1. Infrastructure Subsystem

The infrastructure manager or station manager shall have procedures that include the provision of alternative assistance to disabled persons and persons with reduced mobility during maintenance, replacement or repair of facilities that are for use of persons with disabilities and persons with reduced mobility.

4.5.2. Rolling Stock Subsystem

If a facility that has been incorporated for persons with disabilities and persons with reduced mobility becomes defective (this includes tactile signs), the railway undertaking shall ensure that it has procedures for the facility to be repaired or replaced within 6 working days of the occurrence being reported.

4.6. Professional qualifications

The professional qualifications of staff required for the operation and maintenance of the infrastructure or rolling stock subsystems according to the technical scope as defined in point 1.1, and according to point 4.4 giving the list of operational rules, concerned by this TSI, are as follows:

Professional training of staff performing the tasks of accompanying trains, delivering service and help for passengers at a station and of selling tickets shall include the subject of disability awareness and equality, including the specific needs of all persons with disabilities and persons with reduced mobility.

Professional training of engineers and managers, responsible for maintaining and operating the infrastructure or the rolling stock, shall include the subject of disability awareness and equality, including the specific needs of all persons with disabilities and persons with reduced mobility.

4.7. Health and safety conditions

There is neither a specific requirement in the scope of this TSI related to the health and safety conditions of staff required for the operation of the infrastructure or rolling stock subsystem nor for the implementation of the TSI.

4.8. Infrastructure and Rolling Stock registers

4.8.1. Infrastructure register

The characteristics of the infrastructure that must be recorded in the ‘register of railway infrastructure’ are listed in Commission implementing decision 2011/633/EU ( 5 ).

4.8.2. Rolling Stock register

The characteristics of the rolling stock that must be recorded in the ‘European register of authorised types of vehicles’ are listed in Commission implementing decision 2011/665/EU ( 6 ).

5. INTEROPERABILITY CONSTITUENTS

5.1. Definition

According to Article 2(f) of Directive 2008/57/EC, ‘interoperability constituents’ means any elementary component, group of components, subassembly or complete assembly of equipment incorporated or intended to be incorporated into a subsystem, upon which the interoperability of the rail system depends directly or indirectly. The concept of a ‘constituent’ covers both tangible objects and intangible objects such as software.

5.2. Innovative solutions

As stated in point 4.1 of this TSI, innovative solutions may require new specifications and/or new assessment methods. These specifications and assessment methods shall be developed by the process described in article 6 of the Regulation.

5.3. List and characteristics of constituents

The interoperability constituents are covered by the relevant provisions of Directive 2008/57/EC and are listed below.

5.3.1. Infrastructure

The following items are identified as being interoperability constituents for infrastructure:

5.3.1.1. Displays

(1) Displays shall be sized to show individual station names or words of messages. Each station name, or words of messages, shall be displayed for a minimum of 2 seconds.

(2) If a scrolling display is used (either horizontal or vertical), each complete word shall be displayed for a minimum of 2 seconds and the horizontal scrolling speed shall not exceed 6 characters per second.

(3) Displays shall be designed and assessed for an area of use defined by the maximum viewing distance according to the following formula: Reading distance in mm divided by 250 = font size (for example: 10 000 mm/250 = 40 mm).

5.3.1.2. Platform ramps

(1) Ramps shall be designed and assessed for an area of use defined by the maximum vertical gap they can overcome within a maximum slope of 18 %.

(2) Ramps shall accommodate a wheelchair with characteristics as detailed in appendix M.

(3) Ramps shall withstand a weight of at least 300 kg, placed at the centre of the device distributed over an area of 660 mm by 660 mm.

(4) If the ramp is power operated it shall incorporate a method of manual operation should power fail.

(5) The ramp surface shall be slip resistant and shall have an effective clear width of a minimum of 760 mm.

(6) Ramps having a clear width of less than 1 000 mm shall have raised edges on both sides to prevent mobility aid wheels from slipping off.

(7) The upstands at both ends of the ramp shall be bevelled and shall not be higher than 20 mm. They shall have contrasting hazard warning bands.

(8) The ramp shall be equipped with a mechanism to securely locate the ramp so that it is not subject to displacement when in use for boarding or alighting.

(9) The ramp shall be provided with self-contrasting markings.

5.3.1.3. Platform lifts

(1) Lifts shall be designed and assessed for an area of use defined by the maximum vertical gap they can overcome.

(2) Lifts shall accommodate a wheelchair with characteristics as detailed in appendix M.

(3) Lifts shall withstand a weight of at least 300 kg, placed at the centre of the device distributed over an area of 660 mm by 660 mm.

(4) The lift platform surface shall be slip resistant.

(5) At surface level, the lift platform shall have a minimum clear width of 800 mm and a length of 1 200 mm. According to a