He has been the mentor for the MSU IISE student chapter since 2011. Dr. Claudio obtained his B.S. in Industrial Engineering from the University of Puerto Rico, Mayagüez Campus. He worked with General Electric as part of their Operational Management Leadership Program (OMLP). He then obtained his M.S. in Industrial and Management Engineering from the Rensselaer Polytechnic Institute, located in Troy, NY, and his Ph.D. in Industrial and Manufacturing Engineering from Pennsylvania State University. He is also a Professional Engineer (PE) and is certified in Production and Inventory Management (CPIM) from The Association for Operations Management (also known as APICS). His research interests include Human Factors, Service Systems, Healthcare Engineering, and Decision Making.