At a time when 3 new houses were opening, Sharon seamlessly stepped in, attending to every detail. She was able to assess each house and determine where the needs were greatest and then adjusted her schedule accordingly to accommodate the new residential programs. Her nominators stated that Sharon facilitates increased quality of care as well as great team work. Sharon is encouraging to managers and staff during her time in each home. It has been said by persons served how much they appreciate the care she provides to them.