She graduated with an M.D. degree from Johns Hopkins School of Medicine, Baltimore, MD in 2002, where she also completed her residency training in Emergency Medicine. After spending four years at Medstar Health in Baltimore and completing her Masters in Business Administration at the Johns Hopkins Carey Business School, Dr. Hitti joined AUB in 2009. Her administrative and research work since has focused on applying and developing evidence-based health management practices to improve quality and safety of patient care, from using Lean and Six Sigma methodology to improve ED process metrics to introducing multi-source feedback to improve safety culture. Dr. Hitti also led the development of the ED Disaster Preparedness Plan in 2012 as well multiple activations and responses since.