Elizabeth is a health informatics expert who conducts research in the areas of clinical informatics, patient safety, quality improvement, and organizational behaviour and change management involving Health Information Technology (HIT). Elizabeth employs qualitative, quantitative, and mixed methods approaches in her study of the effects of HIT upon patients, caregivers, and clinicians (e.g. physicians, nurses). She has represented Canada (as academic representative) and North America (member of the board of directors) to the International Medical Informatics Association, and her work is known internationally.