She has spent 20 years serving in academic, special, school media, and public libraries. Her research interests include the socio-cultural anthropology of small, urban, and rural libraries, literacy practices of public service librarians, and literacy practices enacted and learned in Second Life. Morris founded and facilitated a teen book club focusing on street lit, working with inner-city teens at a Philadelphia library from 2005-2008. She is currently pursuing her EdD and is conducting her dissertation research on "Street Literature as Collaborative Inquiry for Urban Public Service Librarians" at the University of Pennsylvania Graduate School of Education. She blogs at Street Literature. She was awarded the Reference and User Services Association (RUSA) Zora Neale Hurston Award in 2012.