Dr. Chiu also serves as Director of Operations where he is part of a collaborative team that facilitates the operations of the emergency department including optimization of flow through the department. Dr. Chiu also serves as Associate Program Director where he manages the emergency medicine residency including overseeing didactic education. He completed his residency and chief residency year at the Harvard Affiliated Emergency Medicine Residency at Beth Israel Deaconess Medical Center, followed by a 2-year fellowship in emergency medicine informatics. Dr. Chiu obtained a Master of Public Health in Clinical Effectiveness at the Harvard School of Public Health as part of his fellowship. His interests lie in operational informatics, educational informatics, emergency medicine operations, and medical education.