She got her Ph.D. from the School of Information at UC Berkeley in December 2013, where she was advised by Prof. Tapan Parikh. Her dissertation research examined new media practices of youth from socioeconomically disadvantaged backgrounds in India, with a view to highlight the innovation and agency of these lead technology adopters as they appropriate the mobile phone to create informal learning environments for themselves. Neha also served as a postdoctoral researcher at the University of Washington's Computer Science & Engineering department from 2013 to 2014, where she worked with Profs. Richard Anderson, Gaetano Borriello, and Beth Kolko. From 2014 to 2015, she was a postdoctoral fellow at the Annenberg School of Communication at the University of Southern California, before joining Georgia Tech in Fall 2015.