Wagner Graduate School of Public Service. She is also an independent human-centered design strategist and researcher. In this capacity, she partners with teams across sectors to design people-centered policies and user-friendly services. Esther recently kicked-off the first, ever human-centered design project in Congress with a team of four design researchers as part of a new effort under The OpenGov Foundation. Now, she is advising a municipality in the midwest as they aim to embed an evidence-based and people-centered policy-making process, and lightly advises decision makers at the state-level in the U.S. Past collaborators include U.S. Department of Veterans Affairs, Johns Hopkins Center for Communication Programs, and Repurpose for Results—a program under the Bloomberg Philanthropies’ What Works Cities Initiative.