Dr. Hagar holds a PhD. in Library & Information Science from the University of Illinois at Urbana-Champaign (UIUC). Her research explores how communities manage, organize and disseminate information in crisis and emergency situations. She has worked in the USA and UK as an academic librarian, as a consultant with the British Council and the UK Department for International Development, and as a Visiting Fellow at the Mortenson Center for International Library Programs, UIUC.