He received his PhD from Aston University, MBA from University of East London, and MSc from Yarmouk University, Jordan. His research interests span a wide variety of topics including performance management and measurement, data envelopment analysis, data management and mining, banking (Islamic and conventional) efficiency and productivity, and e-Governance service. He is a member of the Editorial Board ofOrganization Theory Review journal. He has published his work in journals of repute such as European Journal of Operation Research, Expert Systems with Applications, and Expert Systems, Government Information Quarterly.