She teaches courses on problem solving, decision making, and innovative thinking in the psychology department and Anderson MBA programs. Dr. Firstenberg also teaches seminars on creativity and innovation for a wide cross-section of Fortune 500 organizations, including companies in aerospace, software, healthcare, defense, telecommunications, energy, financial services, retail, and pharmaceuticals, as well as government agencies such as NASA. She is co-author with Moshe Rubinstein of three books. Her newest book is Extraordinary Outcomes: Shaping an Otherwise Unpredictable Future (John Wiley & Sons, 2014). Dr. Firstenberg is the recipient of the 2002 UCLA Department of Psychology Faculty Distinguished Teaching Award and the 2011 UCLA Extension Distinguished Teaching Award.