Her publications have appeared in International Journal of Human-Computer Interaction, Human Factors and Ergonomics in Manufacturing and Service Industries, and The Journal of Economic Behavior & Organization. Her research has been presented in a number of international conferences and workshops, including Hawaii International Conference on System Sciences, Americas Conference on Information Systems, Conference on Applied Human Factors and Ergonomics, Human-Computer Interaction HCII, and Organizations and Society in Information Systems Workshop. She received a Ph.D. degree in Business Administration from Florida International University and a master degree in Industrial Engineering and Statistics from Purdue University. She worked for Samsung as a data analyst for five years prior to her studies.