Dr. Nowack has conducted research and published extensively in the areas of 360° feedback systems, health psychology, occupational stress and job burnout. Ken also serves as Chief Learning Officer of Envisia Learning Inc. (www.envisialearning.com) and is a member of the Consortium for Research on Emotional Intelligence in Organizations. He received his B.S. and M.S. degrees in Educational Psychology at the University of California, Davis, and his Ph.D. in Counseling Psychology from the University of California, Los Angeles. Ken also serves as Associate Editor for the APA journal Consulting Psychology Journal: Practice and Research and is author of two books: Clueless: Coaching People Who Just Don’t Get It and From Insight to Improvement: Leveraging 360-Degree Feedback.