Prior to earning his PhD in Biomedical and Health Informatics from the University of Wisconsin-Milwaukee, he received an M.S. in Bioinformatics from Marquette University, His research focuses on improving patient engagement and patient-provider communication via use of innovative technologies, such as apps, social media, and interactive educational resources, to aid patients in the self-management of their medical conditions. His research emphasizes how healthcare organizations can innovate and effectively engage patients and communities in playing an active role in their own health.