She received her Ph.D. from the University of Minnesota. Her research focuses on worker mobility and workplace boundaries and her most recent work focuses on the challenges and opportunities of service-related work, including burnout and turnover, emotional labor, and attendant performance implications. Her research has been published in Academy of Management Journal, Organization Science, Journal of Applied Psychology, Personnel Psychology and American Psychologist. Professor Wilk currently serves on the editorial board of Academy of Management Journal, Journal of Applied Psychology, and Organization Science.