He received his Ph.D. and M.A. in Management Science and Engineering in 2006, and B.E. in Management Information Systems in 2000, all from Tsinghua University. He joined Tsinghua SEM as an assistant professor in Aug. 2008 after he completed his postdoctoral research in Department of Economics in Tsinghua SEM. He was awarded the “Science Fund for Excellent Young Scholar” under National Natural Science Foundation of China (NSFC) in 2012 and the “Young Scholar Award of Chinese Management Science” in 2014. He was elected as a Chang Jiang scholar in 2016. Dr. Xiao’s research interests include revenue and pricing management, service management, supply chain management, and healthcare management. His research paper has been published in international journals, including Production and Operations Management, Decision Sciences, Naval Research Logistics, and IIE Transactions.