Watson Research Center. Terry started his work with IBM in 1990 to work in Manufacturing Research with a focus on supply chains. Terry worked on the architecture, design, and implementation of discrete event simulation technology, component placement applications, conferencing and collaboration applications, and factory operations. In the mid-90's Terry changed focus from Manufacturing Research to Services Research with a primary focus on Business Process Management (BPM). Terry has since been central in the initiation and continued growth of the business artifact-centric paradigm as an alternative and more flexible way to model and execute business operation models as compared to process-centric approaches. Terry continues to evolve artifact-centric process models, execution engines, modeling tools, and applications.