He has provided support/bug fixes for Cisco Unified Personal Communicator (UPC) 8.x and Cisco Unified Communications Integration for Microsoft Office Communicator/Lync. Currently he supports Cisco Jabber for Windows. This includes setup, configuration, tracking customer feedback, and maintenance releases. He has over three and a half years of experience in working with Cisco Unified Communications applications, including work as a developer on visual voicemail for Cisco IP phones, Cisco Phone Designer, and Cisco UPC 8.x. He also has worked with Java MIDlets, C#, .NET, Windows Presentation Foundation, and InstallShield.