She has over 8 years of previous experience in industrial research as a senior researcher and project manager in the R&D Center of Ericsson Nikola Tesla, Zagreb, Croatia, working in the areas of QoS signaling and negotiation for multimedia services. Her main research interests are related to QoE modeling of multimedia and Web-based applications, and negotiation and optimization of QoS/QoE in converged IP networks. She is a Croatian Management Committee member in COST IC1003 QUALINET, and participates in the Celtic+ QuEEN project.