She is a management specialist whose main research interest is human services design and delivery, including system facilitators and barriers to innovative services that achieve results. Dr. Claiborne is the Director of Research & Evaluation for the New York Social Welfare Education Consortium and is the principle investigator of a number of Child Welfare workforce grant awards. She is experienced in facilitating and researching systems functioning and organization-wide change, the implementation of empirically informed care with integrated outcomes measurement, and team-based adoption of innovation and collaboration. Her experience includes 17 years as a clinician and senior administrator in health and mental health settings.