Previously at Texas Tech University, she taught technical communication, rhetoric, and human relations courses and served as the Assistant Director of Composition and the Assistant Director of Online Graduate Studies. She helped start the Doctoral Support Center for Writing & Research Excellence in the College of Education and served as a Dissertation Specialist and Writing Coach for three years. Her research focuses on the intersections of user-centered design (UCD), ethics, and social issues as well as on technology and writing pedagogy. She is available at Amber.Lancaster@oit.edu.