Her dissertation titled “Inter-organizational Trust in Business to Business E-Commerce,” (2001) earned her a National Science Foundation grant of $60,000 (2002). She has published several articles on the importance of trust in e-commerce in refereed journals and chapters in books. Her undergraduate education was from Melbourne, Australia and she earned her PhD.from Erasmus University, The Netherlands. She is an editorial board member of a few journals namely: Global Information and Management Journal, Information and Technology Management Journal, Journal of Internet Research, Journal of Cases in Information Technology and Information Resources Management Journal.