She holds a PhD (Health Policy, Management and Evaluation) from the University of Toronto, specializing in the field of organizational behaviour and performance measurement. She completed post-doctoral work in the Faculty of Nursing, University of Toronto, and is the recipient of a Ministry of Health and Longterm Care (MOHLTC) Senior Nurse Research award (2009-2011). Prior to her academic career, she held a variety of clinical and managerial roles, and developed extensive knowledge and competencies related to the design, management and delivery of health care.