She conducts research on mental health services and policy systems. She has a particular interest in the experiences of people with mental illness and regularly collaborates in research with people with a lived experience of ill-health. She was on the project team that produced the ‘Mind the Gap’ report, that highlights problems with the current state of the NDIS for people with psychosocial disability such as eligibility criteria that exclude many, slow uptake and engagement due to a disconnect between the notion of ‘disability’ and ‘mental health’, and inadequate involvement models for carers and families. The link to ‘Mind the Gap’ report and references can be found with the online version of this article