He trained at Cornell and Harvard Medical Schools. He serves as Director of the General Otolaryngology Division since 1995 and founded and directs the Division of Thyroid and Parathyroid Surgery. Dr. Randolph has a thyroid and parathyroid surgical practice seeing patients and operating at both Mass Eye and Ear Infirmary and Mass General Hospital. As a Head and Neck surgeon his surgical activity focuses exclusively on thyroid and parathyroid and related neck surgery.