Her research focuses on the uses of technology in teaching writing, especially with second language writers. Prior to her appointment at North Carolina State, Susan spent six years on the faculty at Mesa Community College, part of the Maricopa Community College District. She has published articles in Composition Studies, Computers and Composition, and Teaching English in the Two-Year College, and she is also a co-editor of Rhetorically Rethinking Usability (with Shelley Rodrigo) and NCTE’s Strategies for Teaching First-Year Composition (with Duane Roen, Veronica Pantoja, Lauren Yena, and Eric Waggoner).