Bender, as a registered nurse, is not authorized under Illinois law to prescribe medication or alter a prescription. Once a week, Bender would see prisoners at the Ford County Jail that were on her list of patients. Bender had no control over when the Ford County Jail would place patient's names on the list. Bender's first encounter with Plaintiff was on September 25, 2009. Plaintiff requested an additional mattress and more food to eat. Bender requested that Plaintiff be placed on Oakley's list of patients. On November 2, 2009, Bender provided health care treatment to Plaintiff. At this visit, Plaintiff requested extra portions of food from the kitchen and Biofreeze for soreness. Bender requested that Plaintiff be placed on Oakley's list of patients for the Biofreeze request.