She received her Ph.D. in Computer Information Systems from Georgia State University in 2004. Her research areas are software process, software engineering, knowledge management, and process agility. Her work has appeared in several journals, including Journal of Management Information Systems, Requirements Engineering Journal, Communications of the ACM, and Information and Management. Xu, Peng, MS&IS Department, University of Massachusetts, 100 Morrissey Blvd. Boston, MA 02125. E-mail: penp.xufajumb.edu