He received a PhD in Information Systems from Victoria University of Wellington, New Zealand. He was previously a lecturer at the School of Accounting and Business Information Systems, Australian National University. Stemming from his professional experiences gained while working at Deutsche Bank, he is particularly interested in how services and products can be distributed through electronically mediated channels in a retail context. His work has appeared in leading academic journals. His teaching experience has occurred at both undergraduate and postgraduate levels and he has taught courses in Accounting Information Systems, Electronic Commerce, Management of Information Technology and Emerging Business Technologies.