She was formally the Head of an English Faculty in a large Essex Comprehensive. Following this, she has been involved in the development and delivery of training and development programmes for teachers, teacher trainers and support staff across the lifelong learning sector. Claire also delivers CPD training on: embedding literacy within post-compulsory education learning programmes; Functional skills English; GCSE English; behaviour management; building resilience in learners and coaching and mentoring. She has also been involved in a number of national evaluations and research such as: the DfE Evaluation of GCSEs and A Levels; the DfE Linked pair of GCSEs in mathematics evaluation project and the BIS commissioned randomised control trial into teaching methods used in adult education.