He received his Ph.D. from the Smith School of Business at the University of Maryland at College Park (2010). He studies the technologies and processes that facilitate effective collaboration in knowledge work in settings such as online communities, large-scale distributed groups, and organizational teams. His work has been presented at several conferences where it has been nominated for or won awards and has been published in the Journal of the Association for Information Systems (JAIS). Prior to joining academia, he was a consultant for various organizations for nearly a decade.