Her areas of research are human information interaction in digital environments; pragmatic and task-based approaches to information searching; digital document genres; and evaluation of interactive information retrieval. Her dissertation research, funded by the IBM Centre for Advanced Studies, focused on the relationship between tasks and document genres in workplace information retrieval. Current work focuses on access and use of digital government information and electronic reading in academic contexts. Further information is available at: http://faculty.arts.ubc.ca/lfreund