Her areas of expertise include artificial intelligence, information systems and databases, business intelligence, data mining, and machine learning. Anna’s research interests are focused especially on linguistic summaries and computing with words. Data analysis methods use numbers, figures or mathematical equations to show data, decision recommendations and patterns. Yet for a human, the natural way of communication is natural language: words, not numbers or figures. This causes a gap between the meaning of data and human understanding. Anna is working to close this gap. She is especially interested in the application of these research areas in the business domains of healthcare and agri-food, as well as for business process analysis in general.