She lives in Tampa, loves her job, gets along well with her coworkers, and has great friends. She’s smart, upbeat, and works hard, but knows that with her average looks and size 12 body, she will never be a runway model. And she’s okay with that. What she isn’t okay with is being referred to as the “ugly friend”. Emma overhears an acquaintance say this to her best friend, Torie, who promptly chews out said acquaintance. Emma pretends like she doesn’t hear it to spare anyone embarrassment, but it does hurt. Especially when that very same acquaintance ends up going home with Emma’s boss, Ben...who Emma has had a crush on for months.