Her current research focuses on risk to the availability of trustworthy records, in particular in blockchain record keeping systems, and how these risks impact upon transparency, financial stability, public accountability and human rights. She holds a doctorate from University College London (Archival Studies, 2002), and, since 2005, has been a Certified Information Systems Security Professional (CISSP). She has received many awards for her professional work and research, including the 2018 Britt Literary Award and 2016 Emerald Literati Award for her research on blockchain technology, the 2015 Emmett Leahy Award for outstanding contributions to the field of records management, a 2015 World Bank Big Data Innovation Award.