A practicing pathologist with a wide-ranging interest in patient safety, she has written extensively on quality issues in anatomic pathology and laboratory medicine and has published seminal work on improving screening for cervical cancer. She currently receives funding from the CDC to perform a multi-institutional study on laboratory quality. Here, she talks about some of her early findings on how laboratories communicate test results. Devery Howerton, MD, and Michael Astion, MD, PhD, conducted this interview.