She specializes in forced migration and psychosocial wellbeing. She received her PhD with distinction in International and Transcultural Studies (Comparative Education and Developmental Psychopathology) from Columbia University in 2002, and her Masters of International Affairs (Economic and Political Development), also from Columbia. She is a Co-Editor of the Comparative Education Review, and has published and presented her work in multiple venues and formats around the world. Jacqi has undertaken work in various capacities for the International Rescue Committee, Unicef, and the World Bank, the European Commission and the INEE, among others.