Here research explores the impact of technology on government-to-citizen interactions, the impact of Internet voting on political participation, and the impact of technology diffusion on societal norms. She has published in several top-tier journals in the field of Information Systems including, Journal of Strategic Information Systems, Communications of the ACM, Information Systems Journal, and Information Systems Frontiers. Dr. Carter has also served as e-government track and mini-track chair at several international conferences including, Americas Conference on Information Systems and the Hawaiian International Conference on Systems Sciences.