She started using QuickBooks in 1997 and QuickBooks Online in 2005, and is a Certified ProAdvisor in QuickBooks Desktop, Online and Enterprise. She has a Bachelor’s Degree in Accounting and an MBA from CSU San Bernardino (Calif.) and her enthusiasm for sharing her knowledge led to a position as an Adjunct Professor at Chaffey College, teaching QuickBooks and Payroll Accounting. In January 2017, Carol formed the “Payroll for Preparers” Facebook group, to give Payroll Professionals a forum to discuss issues unique to that specialty.