She holds a PhD from the University of California, San Francisco with a specialty in health policy and a MS degree in Nursing from The University of Texas, Tyler. Dr. Serratt conducts health services research (issues related to cost, quality and access to care) with a recent focus on issues related to nurse staffing. She has a varied professional background from bedside critical care, nursing administration, pharmaceutical sales, medical product research & development, and education: in hospital & academic settings. Dr. Serratt was the former legislative chair for the Nevada Nurses Association for several years.