She has a PhD in economics specialising in tourism marketing and the economics of services. She is a member of the Polish Economic Society. Her research interests include tourism and hospitality (T&H) services, human resource management, organizational behavior and service quality management in T&H. She regularly publishes peer reviewed academic papers in quality journals and presents her research results at national and international scientific conferences. In her research projects she cooperates closely with T&H business practitioners helping them to solve topical management problems.