His research interests in supply chain management are in the context of service firms and sustainability. More specifically, Matt has published work on the impact of environmental certifications on firm performance and how manager and customer decisions can influence service operations outcomes. Matt is trained in empirical research methods as well as behavioral laboratory studies and enjoys cross-disciplinary work. Dr. Walsman's work is published in the Journal of Operations Management and Cornell Hospitality Quarterly. Dr Walsman has worked for four years in NYC as a consultant.