He is a Canada Research Chair in Electronic Health Information at the University of Ottawa. His lab is located at the Children’s Hospital of Eastern Ontario Research Institute, where he is leading the eHealth research program. Previously Khaled was a senior research officer at the National Research Council of Canada, where he was the technical lead of the Software Quality Laboratory, and prior to that he was head of the Quantitative Methods Group at the Fraunhofer Institute for Experimental Software Engineering in Kaiserslautern, Germany.