She received her Ph.D. and M.Sc. degrees in Computer Science from Federal University of Rio de Janeiro (COPPE-UFRJ). Her research focuses on Information Systems, especially on the following subjects: Business Process Management, Knowledge Management, Computer-Supported Cooperative Work and Computer-Supported Collaborative Learning. She participated in Latin-American research projects and has experience in organizing workshops and conferences. She joint the Université Pierre et Marie Curie - Paris VI, França (2004-2005) and Queensland University of Technology, Austrália (2012-2013) in sabbatical research projects.