He is also an Associate Scientist with the Élisabeth Bruyère Research Institute in Ottawa. His research interests focus on the factors that contribute to effective performance in individuals, groups, and teams, and in the role of knowledge diffusion in planned change. James provides consulting services related to organizational change, knowledge translation, evaluation, adult learning, strategic planning, stakeholder engagement, and communications. He holds undergraduate and graduate degrees from the University of Manitoba, the University of Waterloo, York University, and Concordia University.