She received her Master’s in Information Management from Peking University in China and PhD in Information and Library Science from the University of North Carolina at Chapel Hill. Her areas of research interest and expertise include reference and information services, consumer health information, and research methods. She has published actively and led grant projects in these areas. She is a lead instructor in the federally funded program “Institute for Research Design in Librarianship” that provides professional development for academic and research librarians to augment their research skills. Recently she has co-authored a book titled Enhancing Library and Information Research Skills: A Guide for Academic Librarians that aims to help librarians become more competent and confident practitioner-researchers.