She has worked for several major global companies, including Sony ATV Music Publishing, EMI Music Publishing and Sony Music Entertainment. Susan's music business career began when she was in-house counsel and Business Affairs VP for PMG, an independent distributor of midline and budget physical product. She served for four years as the head of Sony Music's Product & Copyright Administration department, which was responsible for the copyright registration and mechanical and synchronization licensing of all Sony Music domestic releases. She then served for six years as lead lawyer for EMI Music Publishing's synch team. Arnold is currently directing sync licensing business affairs for Sony ATV's Commercial Music Group.