His research interests focus on how people use new communication technologies to interact with others and the ways that communication is altered by these new technologies. His general areas of research interest include: computer-mediated communication, interpersonal communication, and instructional communication. His most recent work examines the influence of student texting messaging, during classroom lecture, on student learning (Communication Education) and investigating issues of gender voice in multiplayer video gaming (New Media & Society). He has received several teaching awards, including the 2012 Pamela J. Cooper Award for Teaching by the Central States Communication Association.