He has more than 10 years of software development experience in IT industry. He is currently working as Media Manager product area expert and Sametime in general and is a member of EMEA Lotus Sametime Support Level 2 team. He holds a Masters degree in Mobile Networking and Computing from the University College Cork, Ireland. He is a Certified System Administrator for IBM Sametime and WebSphere Application Server. He is also a certified DB2 Associate. Imran's areas of expertise include large-scale IBM Sametime deployments and have keen interest in Unified Communications and Collaboration solutions and has also contributed to the writing of the Lotus Sametime 8.5 Enterprise Scale Deployment Redbooks wiki.