Prior to this he was an Associate Professor and served as the Director of Academic Computing at Volunteer State Community College. Mark has worked in the IT industry as a computer consultant for businesses, government agencies, and educational institutions. He has published over 20 articles in peer-reviewed journals and is the author of over 25 technology textbooks. Dr. Ciampa holds a PhD in technology management with a specialization in digital communication systems from Indiana State University and has certifications in Security+ and HIT.