She has served as the secretary and president of the International Writing Centers Association. She is the co-author of The Longman Guide to Peer Tutoring, 2nd ed. and the co-editor of Writing Center Research: Extending the Conversation. She and Bradley Hughes created and have co-chaired the IWCA Summer Institute for writing center professionals. She chairs the CCCC Committee on Globalization of Postsecondary Writing Instruction and Research. Her current research focuses on the effectiveness of multilingual tutors and their work with multilingual writers.