She received her Doctorate in Information Sciences Health Informatics at Loughborough University in UK. She received her BA in Health Information Management and Master Degree in Library and Information Science at Kuwait University. Previously, she worked as Director of Medical Record and Biostatistics department at Maternity hospital in Kuwait from 1997 to 2003. She taught courses in information literacy, organizing of information, information and society, information resources and services. Her research interests include the information seeking behaviour, knowledge management, health informatics and consumer health information.