Her research examines how employment relations institutions at national, industry, and organizational level affect organizational restructuring and HRM policies; as well as the impact these policies have on pay and job quality for different employee groups. She has a particular interest in studying the conditions under which workers are able to exercise effective collective voice to participate in management decision making. Her book Disintegrating Democracy at Work: Labor Unions and the Future of Good Jobs in the Service Economy was published by Cornell University Press in 2012.