Her teaching and research center on organizational and family communication, and her recent work explores the role of framing and sensemaking processes in the production of organizational realities. She has also conducted research on work-family relationships, including studies of dual-career academic couples and of children’s roles as technology experts within the family. She has published articles in Management Communication Quarterly, Journal of Applied Behavioral Science, Forum Qualitative Sozialforschung and other journals, and she serves on the editorial boards of the Journal of Family Communication and Women and Language. She received her PhD from the Annenberg School of Communication at the University of Pennsylvania.