She received her PhD from the Business School of Sun Yat-sen (Zhongshan) University in China and was a visiting staff in the Department of Technology Management, Technology University of Eindhoven, the Netherlands. She visited the Center for Hospitality and Tourism Research in the School of Hotel and Restaurant Administration at OSU as a visiting scholar twice from August 2012 to February 2013 and from January 2015 to January 2016. Her research mainly focuses on human resource management in hospitality industry and service management.