She was the founder/business analytics consultant at CrystalWave Analytics, worked as a project manager for the Hyweb Technology Co. Ltd and a product manager for AllProducts.com in Taiwan. Her doctorate dissertation focused on applying Twitter data analytics to explore the dynamics of information architectures. She holds Ph.D. and M.S. degrees in information science from University at Albany, State University of New York and a M.S. in public policy from National Taipei University in Taiwan. Her research interests concentrate on business analytics, social media, knowledge mapping, cloud security, enterprise information architecture and emerging IS/IT adoption and diffusion.