His research focuses on planning and control of transportation and logistics systems. He is particularly interested in new applications in last-mile delivery, e-fulfillment, ridesharing and on-demand transportation. His research has been published in leading academic journals as Transportation Science and Transportation Research Part B. Before (re)joining RSM, he worked as a postdoctoral researcher at the School of Industrial Engineering of the Georgia Institute of Technology. Niels Agatz obtained his MSc in Industrial Engineering from the Eindhoven University of Technology and his PhD from the Rotterdam School of Management, Erasmus University.