She received her Ph.D. in Supply Chain & Operations Management from the University of Texas at Austin, and her M.S. and B.S. in Electrical and Computer Engineering from the University of Minnesota and Zhejiang University, respectively. She has previously worked as assistant professor at the Texas A&M University, and senior development engineer at Seagate Technology. Her research lies in the OM/Marketing and OM/MIS interface. In particular, she is interested in problems related to product line design, retail operations, online reviews and sustainable operations. Her research has been published in Production and Operations Management and Proceedings of the IEEE-EURASIP Workshop on Nonlinear Signal and Image Processing. She is currently serving on the editorial board of Production and Operations Management. She also holds two U.S. patents.