He teaches courses and workshops in communication, including executive speech training, media and campaign strategy, and seminars on leadership/management and improvisation. He has published over 35 scholarly articles on communication, covering topics from strategies in public speaking to the ways that organizations and governments can better communicate with citizens. Previously, Don was a Coro Fellow and worked in broadcast journalism, as a speechwriter, and on political campaigns. He is the founder and president of Communication Upward, an adjunct lecturer at Columbia University, and received a Ph.D. in Communication from the University of Southern California’s Annenberg School.