She has worked in the role for 21 years and has a wealth of knowledge and skills within the field of colorectal/stoma nursing. She is passionate about her work, delivering high quality, evidence based stoma services, and ensuring patients receive person-centred care to manage their life-changing surgery and associated change in body image. Iris has been pivotal in the development and expansion of the Colorectal Service. Her determination to improve services has seen the department’s specialist nurse workforce increase seven fold. She identified a gap in the paediatric side of the service, so she undertook a paediatric stoma course and supports many families providing counselling and advice. She has been innovative in setting up Patient Support Groups and has also set up nurse-led follow up clinics for cancer patients supported by protocols as a governance framework.