He received his Ph.D. from New York University’s Leonard N. Stern School of Business. His research interests focuses on understanding and quantifying the impact of online technologies on social, health, and economic outcomes. He has been interviewed by popular press and was profiled at media outlets including The Economist, Forbes, Market Watch, NBC, Newsweek, The Washington Post and Yahoo for his work on online platforms. Dr. Chan is a recipient and nominee of two Best Paper Awards in IS conferences and workshops, and has received multiple research grants for his research. He serves as a reviewer for several top-tier MIS journals, conferences, and has served as Associate Editor at the International Conference of Information Systems.