Crystal is one of the Association's valuable resources on civil rights and anti-discrimination laws as they apply to individuals with diabetes. She advocates for individuals who face discrimination by their school or employer because of their diabetes. Crystal is also the parent of a child with diabetes and was instrumental in the successful passage of school diabetes care legislation in Virginia and a procurer of an agreement between the Office of Civil Rights (U.S. Department of Education) and her daughter's school district that resulted in improved standards for the care of students with diabetes by public school systems. Crystal is a panel member of the National Diabetes Education Program School Initiative and the Virginia Diabetes Council. She is also the Health Chair for Hunt District Virginia PTA.