He has served a number of clients on a number of IT projects in both the public and private sectors over a 20-year period. Naidoo is also a NRF-rated researcher. His research interests are broadly about information systems and organisations with a particular focus on IT value, IT human resources development and end-user issues. He has published articles in leading international outlets such as the Journal of Strategic Information Systems and the Information Society Journal. He lectures topics on IT investment and enterprise systems to postgraduates at the university. He is passionate about giving to those who work in the IT field greater insights about business and finance. He runs a course on finance for IT professionals through CE@UP. https://www.up.ac.za/informatics