He joined IBM in 1985 after receiving a B.S. in Computer Science from the University of Pittsburgh at Johnstown. Bill has worked on performance in various areas of VM and currently leads the VM Performance team. Through his involvement with several user groups, Bill has developed an appreciation for customer needs and requirements, particularly in the area of the VM monitor and performance management. In 1990 he was awarded an Outstanding Technical Achievement Award for his contributions to VM Performance. In 1997, he became a champion in the Order of the Knights of VM. Bill loves his job and is thankful for the opportunity to help others while learning from them at the same time.