He teaches leadership, organizational behavior, and negotiations, and has also taught change management. His research focuses on topics such as leadership, psychological states, courage, learning from success, and high-impact conversations. He has taught executives, PhDs, MBAs, and undergraduate students, and has consulted for Fortune 500 companies, private firms, and start-up businesses. He is also involved in the Darden/Curry Partnership for Leaders in Education's Turnaround Specialist Program, helping to train principals who are attempting to transform public schools in which students are not achieving academic standards.