He holds a BA Highest Honors in Religious Studies from the University of California, Santa Barbara; an MA in East Asian Languages and Cultures from the University of California, Los Angeles; and a Doctor of Social Science (DSocSci) from the Department of Management in the School of Business at the University of Leicester. He began his management training with Hyatt and previously worked in international operations for small and medium-sized enterprises (SMEs). His current research interests are in global management skills, intercultural intelligence (CQ) and HE organisational management. He serves as a Vice President and Auditor for the International Academic Forum (IAFOR).