She has a background in medical sociology and policy studies and her research focuses on the organisation and development of healthcare policy and practice. Her particular interests lie in the development of health and social policies, how these are understood and interpreted by patients, practitioners, professionals and policymakers, and how policies shape organisational processes, routines and decision-making. She has considerable experience of developing and applying qualitative methods and has undertaken work on topics ranging from digital health and integrated care to health and research policy.