Rick is also the Retail lead in the Field Office of the CTO. When he isn’t developing technical content, he spends time with the various business units in VMware to make sure that products and messaging align with the needs of retail customers. Rick has run an annual Retail Roundtable at VMworld, and has delivered a number of sessions at VMworlds on different topics. Prior to VMware, Rick had different roles at NetIQ, at Appetizers And, Inc. and at Arthur Andersen.