His research interests focus on the management of information technology, especially the technology derived from and brough about by the Internet. The current maturity of the elements of hardware, software, and applications technology has allowed IT managers to adopt many of the best elements of operations management, including contracting for data storage "in the cloud," and "lights-out operations." The near revolution in personal hardware means organizations are beginning the transition from desktop computers and laptops to more portable technology such as smart phones and touchpads. Understanding and clarifying these significant transitions remain his primary research interest.