His 15 years of experience in the software industry also includes developing software for industrial process automation and financial services, as well as delivering training and consulting services to help organizations adopt formal and agile software development practices. Ricardo is a certified Scrum Master and certified Project Management Professional (PMP). He holds a B.S. degree in computer sciences from Sao Paulo State University, Brazil, and an M.S. degree in software engineering from San Jose State University, USA.