Her role in the Hybrid Cloud CTO Team, reporting to IBM Fellow and Hybrid Cloud CTO Eric Herness, is to push the boundaries of innovation and usage of both cloud native and current middleware capabilities in hybrid cloud based solutions. Karri has worked for IBM since 2000, starting as a developer in WebSphere Application Server Enterprise Edition, and has since enjoyed development organization roles in Bring Up (hardening of middleware prior to release), SWAT (customer-facing field deployment), and as a lead for Business Process Manager on Cloud (BPMoC) operations. Customer success has always been a top priority and source of pride for Karri, and she continues her work to bring customers and their hybrid cloud solutions into the future.