He is the director of the Physician, Patient, and Society course at the medical school and an associate director of the Center for Clinical Communication and Performance Outcomes—a multidisciplinary center devoted to teaching and research on the connection among communication, quality of care, and patient safety. Dr. Hatem’s research interests include investigating the role of caregiver attitudes in patient care and as a measure of organizational performance, as well as the use of reflection in supporting the professional development of trainees.