He has worked with some of largest organizations in the world, both as internal IT support and as a consultant for the services arm of a major computer manufacturer. He has expertise in Systems Management, Systems Monitoring, Automation, PowerShell, IT Architecture, and is a dabbling wood-worker. He has performed more than 300 customer briefings, been a speaker at several Microsoft Management Summits, spoken at dozens of user group meetings, co-founded (and is on the Board of) the Central Texas Systems Management User Group, and runs the usergroupindex.com (still WIP). He currently works for General Motors in Austin, Texas.