William came to Microsoft in February 2004 and has spent over 10 years as a software architect, spanning consulting and corporate roles at Avanade, Ericsson, and Micrografx. He has been a thought leader in the Web services space for over six years as a frequent speaker at industry conferences, author of multiple articles in trade magazines, and author of Architecting Web Services (APress, 2001). When not keeping up with the latest service enablement trends and developments, William enjoys helping his wife keep up with their two very active daughters.