She received her BA in Psychology and MSW from Norfolk State University and her Ph.D. in Social Work from Howard University. She has been a full-time faculty member in the BSW program since 2007. Dr. Jackson teaches a range of foundation courses across the BSW and MSW curriculum. Presently, she serves as transfer coordinator for the BSW program, advisor to transfer students, faculty advisor to Phi Alpha Social Work Honor Society, and faculty senate representative. She serves on the Senate Faculty Governance Committee and the College of Behavioral and Social Science Academic Integrity Committee.