Her main research interests relate to the media characteristics of computer-mediated communication systems, the interactions within and management of virtual teams, and the nature of trust within virtual environments. A member of the international community on Information Systems for Crisis Response and Management, Dr. Altschuller has published numerous articles concerning computer-mediated communication during disaster response and the development of trust within virtual response teams. She also has experience in systems development in the financial industry. She has a Ph.D. in Information Systems from the City University of New York.