Her research focuses on the evolution of media in the digital era — particularly pertaining to the rise of hacking, surveillance and the need for data journalism in the past couple of decades. She published her first book, “Making the News at The New York Times,” in 2014, about the six months she spent observing conversations and meetings at The Gray Lady. At the core of the book, she cites the importance of participation, positing that interaction at a higher and more efficient rate will make journalism more responsible and helpful in the future.