Her research focuses on how technology influences knowledge sharing, work practices and organizational outcomes. In this line of research, she has examined social media use in organizations, technology implementation during a federal policy change, and how employees work across geographic boundaries. Currently, Casey is studying how physicians and healthcare workers collaborate using online communities and telemedicine platforms. Casey received her BA in Psychology and MA in Communication Management from the University of Southern California and her PhD in Communication from Northwestern University’s Media, Technology, and Society program.