Jeanette has a B.S. from the Indiana University School of Public and Environmental Affairs, M.S. from the University of Notre Dame Department of Engineering and Architecture, training in mediation and conflict resolution from Indiana State University, and further graduate work in computer mediated communication and human computer interaction from the University of Washington. She has been a consultant for Family Mediation Services, a communications instructor at Indiana University South Bend and Tacoma Community College, an instructor and researcher for the Center for Social Science and Computation Research at the University of Washington, and a programmer for Boeing Corporation (just to mention a few positions). Since 2010, Jeanette has been a software developer for her own company, Prospero's Pen.