Dublin. Prior to becoming an academic in 1995, he worked in both the Irish civil service and for PricewatershouseCoopers as a management consultant. His research interests are e-government, e-democracy, on-line privacy and trust and IT value and evaluation, particularly in the public sector. He is chairman of the European Conference on e-Government, a member of the European Group on Public Administration and editor of the Electronic Journal of e-Government. Frank is a Fellow of Trinity College, Dublin, a member of the Institute of Management Consultants in Ireland, a Fellow of the Irish Computer Society and a Chartered Engineer.