Her current research focuses on three areas: the measurement and meaning of the suffering of civilians in violent conflict and humanitarian emergencies; the complexity of engagement in health systems; and the promise and perils of policy networks. Prior to joining NPSIA, she held senior positions at the Canadian Department of Foreign Affairs and International Trade as well as the International Crisis Group, where she headed their Kosovo Office. She holds a Doctorate in Public Health from the London School of Hygiene and Tropical Medicine, a Masters degree from NPSIA and an honours BA in Peace and Conflict Studies from the University of Toronto.