His recent book, Call Centers and the Global Division of Labor (Routledge, 2014) looks at the emergence of information technology unionism in India and Canada along with the growth of these countries as leading destinations for the offshoring and outsourcing of call centre employment. Andrew is currently researching the effects of back-to-work legislation at Air Canada, as well as the development of anti-union legislation in Canada. He co-edits the labour news blog, www.RankandFile.ca.