Previously she served as a Head of the Department of Library Information and Archive Sciences at the University of Malta spearheading the redesign and expansion of the departmental portfolio, and as the Founding Head of the first Digitisation Centre in Bulgaria where she was also a member on the Executive Board of the National Commission of UNESCO. Milena is a member of the editorial board of the IFLA Journal, and of the International Journal on Digital Libraries (IJDL) and is the co-editor of User Studies for Digital Library Development (Facet, 2012).