Following her PhD in Operations Management at the David Eccles School of Business, University of Utah, Dr. Sundar was appointed as Visiting Assistant Professor at the Driehaus College of Business, DePaul University, Chicago. Her research interests lie in the area of Service Operations, particularly the area of Healthcare Operations. She has worked with leading healthcare organizations in Utah researching the effects of implementing operations management principles in the healthcare arena. Dr. Sundar has looked at the application of process standardization to the management of complex and deadly medical illnesses. During these analyses, she has tracked the processes of care starting within the emergency departments and going through highly specialized intensive care settings.