He completed his Royal College specialty training program at the University of Toronto, as well as a Master of Public Health at the Harvard School of Public Health, with a focus on quality improvement and patient safety. He is the Director of Quality and Innovation for the UHN ED, and co-chairs the ED QI Committee. His academic areas of interest reside in understanding how return visits can be minimized without compromising high quality care, and in evaluating the appropriateness of resource utilization in the ED.