His research, which addresses the history of communication technology, surveillance, and financial culture, has appeared in Technology & Culture, New Media & Society, Enterprise & Society, and several edited collections, including The Rise of Marketing and Market Research (Palgrave Macmillan, 2012) and The Emergence of Routines (Oxford, 2017). He is the author of Creditworthy: A History of Consumer Surveillance and Financial Identity in America (Columbia, 2017).