She specializes in the social construction of information systems, institutions, and access in order to understand the usage of and barriers to information in multicultural communities. As a Peruvian born, Chinese Canadian American, her transnational and ethnic minority experiences provide her a distinctive and critical lens to examine information issues, to learn with students, and to inform professional practice. Having published, presented and consulted internationally in English and Spanish, she is a leading voice on multicultural library and information issues, and serves on the editorial boards of various information and Asian Pacific American journals, including Library Quarterly, Counterpoise, AAPI Nexus Journal and Amerasia Journal.