Prior to joining TQC PSO she served as Patient Safety Manager for Duke Raleigh Hospital and clinics where she led activities to enhance the culture of safety, including organization-wide resilience training, TeamSTEPPS tool integration, daily safety briefings, leader walk-rounds, second-victim debrief support, and Good Catch award recognitions. Her nursing background includes medical-surgical, medical ICU, bone marrow transplant, and hospice care. She completed her Master’s of Nursing at Duke University School of Nursing and obtained her BSN and BS in Psychology from the University of Massachusetts Amherst. She is a Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), Lean Six Sigma Green Belt, and an experienced Master TeamSTEPPS Trainer.