She is a public health nurse and health services researcher, and directs the Laboratory for Informatics, Complexity and Organizational Study (LICOS) at the School of Nursing. She is the Associate Clinical Director of the Center for Advanced Information Management, a program sponsored by the Empire State Development Corporation to foster collaboration between academia and business. She completed her doctorate at Columbia with a concentration in public health informatics. Her public health experience includes six years with the NYC Department of Health and Mental Hygiene. At the school of nursing, she teaches health policy to more than 250 advanced practice nurses each year.