Mann has consulted with and coached scores of leaders of global Fortune 500 companies, preeminent non-profits, and social enterprises to inspire and deliver strong performance results. She is a former vice president at JPMorgan Chase, where she led large post-merger reorganization efforts. Mann holds a Ph.D and master's degree in social and organizational psychology from Columbia University and a bachelor's degree in history from Reed College. Additionally, she earned a two-year organizational dynamics certification from the William Alanson White Institute.