She holds a doctoral degree in Social and Economic Sciences from the University of Innsbruck and an MBA in International Arts Management from ICCM/University of Salzburg. Her major research areas include leadership and strategy in creative and expert environments, experience innovation and new business models as well as other domains of intersection between business and the arts. She currently works on streaming business models for opera and a case study on the Museumsquartier Vienna. Another stream of research deals with qualitative research methodology and innovative research methods. Dagmar has published a book on the construction of success in music theater in German and a range of scientific articles in international peer reviewed journals.