She received her Ph.D. degree in Mass Media from Michigan State University and M.A. degree in Communication Management from University of Southern California. Before her current appointment, she worked as a research fellow at Wee Kim Wee School of Communication and Information at Nanyang Technological University in Singapore. She has published works in Journal of Computer-Mediated Communication, Computers in Human Behavior, Government Information Quarterly, Chinese Journal of Communication, and Journal of Educational Multimedia and Hypermedia. Her research interests focus primarily on new media, the internet in particular, which includes social impacts of new media, e-government, and new media law and policy.