He is a member of the QUT Design Lab, where he leads the Design and Technologies of Tomorrow program and a member of QUT's Institute for Future Environments (IFE) where he contributes to the Embracing the Digital Age leadership team. He has over 20 years of research experience in the fields of Interaction Design, User Experience Design, Human-Computer Interaction (HCI), Computer Supported Cooperative Work (CSCW) and Ubiquitous Computing (UbiComp).