His research interests stand at the intersection of organizational and health communication and includes the implementation of quality improvement processes in health care organizations, occupational safety in healthcare, communication in healthcare organizations and healthcare teams. and. His research has been published in Health Communication, Journal of Applied Communication Research, Management Communication Quarterly, Communication Theory, Communication Research, and Human Communication Research. He has won numerous awards, including six Top Paper Awards at national and international conferences, as well as a Research Excellence Award (2004) and a Teaching Excellence Award (2007) from the University of Kentucky College of Communication and Information. Executive Education