His research interests include empirical operations management in service sectors with a focus on the entertainment and hospitality industries. He teaches Management Decision Making at both undergraduate and MBA levels and a graduate-level elective on Business Forecasting. He graduated from the Wharton School of University of Pennsylvania with a PhD in operations and information management, an MA in statistics. He graduated from Columbia University with a BS in operations research and two minors in applied math and economics. Tan enjoys singing, playing volleyball, learning foreign languages, and using them during his travels in his spare time.