This work focuses postgraduate medical education in ambulatory medical clinics. His research group is working to identify and understand operational subcultures and the reciprocal effects of the clinic environment and the teaching mission on patient care. He also works with the Reina Trust Building Institute, which is devoted to building and sustaining trust in the workplace. His work has involved the design and management of Web-based technology to facilitate the development of trust in distributed teams. Francovich has an Ed.D. in curriculum and instruction from Boise State University. His specialty area is postgraduate medical education.