For a number of years, she worked across Europe as an SAP consultant and a usability researcher, before undertaking her doctoral studies at Bentley University (USA). Mari-Klara’s research interests include the use and non-use of information systems in workplace settings, with a particular emphasis on work practices as well as the social, emotional and identity-related aspects of user experiences. She has published her work in top IS journals and conferences (e.g., MIS Quarterly, Journal of Information Technology, Information & Organization, European Journal of Information Systems). Mari's MISQ paper (co-authored with three colleagues) also received the European Research Paper of the Year award from CIONET - a leading community of IT executives in Europe, with over 5,000 members.