He was a journeyman player who had been in the majors for parts of five seasons without making much of an impact. Due to disagreements with manager Dusty Baker and frustrations with his lack of production, some people perceived that Ross had an attitude problem. After hearing honest feedback from Epstein, Ross took ownership of the situation and endeavoured to fix it. By undertaking a small number of actions every day, he turned his career around, earning more money, winning championships and imprinting himself in the memories of millions of fans.