She teaches and conducts research in the area of organizational communication. Specially, she is interested in studying knowledge management through the development of social capital, transactive memory systems and the adoption and usage of information and communication technology. Her recent studies also explore how cultural differences may influence the effectiveness of group collaboration. She has received multiple fundings from NSF of the U.S. to support her research endeavors. She has published in all the flagship journals in the field of communication. A number of her works have received research awards at major conferences in both the fields of communication and management.