He ensures that clients’ software projects deliver the most return on investment, and help define problems their IT projects should solve. James’ experience includes managing implementation of requirements for SAP rebates in SAP CRM and R/3; and negotiated for most valuable features resulting in more than a 20x return on investment resulting in savings of over $25 million. He planned and coordinated requirements gathering, QA testing, and UAT testing across multiple time zones (including Asia), implemented requirements best practices across entire organization, and negotiated with stakeholders to implement features, which resulted in increased wafer yields and least possible wafer scrap.