Prior to working in continence management, she worked as a midwife and Associate Nurse Manager. She specialised in continence nursing in 2002 while assisting with Urodynamics at the Royal Women’s Hospital Urogynae Out Patients ward. Merrill joined the Continence Foundation of Australia’s National Continence Helpline (NCHL) in 2006 and currently shares the role of NCHL Co-Ordinator and sits on Victorian Continence Resource Centre board.