He has extensive experience as a clinical pharmacist practitioner and manager of clinical pharmacy services in teaching hospitals in the United Kingdom and Australia. Neil has been a researcher in the School of Pharmacy at the University of Queensland since 2001 and completed his PhD in 2010. His main research interests include medication adherence and novel models of pharmacy practice. Specifically, his research focuses on: how beliefs towards illness and medicines impact on medication adherence; developing and testing practical methods to support medication adherence in patients; pharmacist communication skills and impact on patient decision making and developing the evidence to support future roles for pharmacists in the healthcare setting in Australia.