Her research is focused on understanding how people collaborate across professional, organizational, and national boundaries on outsourced projects. She published in MIS Quarterly, Information Systems Research, Organization Science, Journal of MIS, and other outlets. She earned her Ph.D. in Information Technology from the Massachusetts Institute of Technology and her Master’s and Bachelor’s degrees from Boston University. She serves as an associated editor for ISR. She received the Alfred P. Sloan Industry Studies Fellowship to work on offshoring.