As a long-time psychotherapist, she has worked directly with older adults and caregivers with a focus on alleviating depression, anxiety, and stress and improving the quality of their lives. She is the author of numerous publications on the topics of chronic illness care, the needs of older crime victims, and other issues. In addition, she is involved with developing a range of programs and services benefiting older adults, including co-creating CornellCARES.com, an award-winning geriatric psychosocial website.