She received her Ph.D. from Arizona State University, her M.S. from Purdue University and her B.S. from Case Western Reserve University. She is a coauthor of Managing Controlling and Improving Quality and has contributed chapters to Evolution of Supply Chain Management: Symbiosis of Adaptive Value Networks and ICT and Handbook on Production Scheduling. She has published in leading academic journals such as European Journal of Operations Research and the Journal of Scheduling.