Consumer complaint received 2020-04-17
Product: Credit card or prepaid card — General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement — Credit card company isn't resolving a dispute about a purchase on your statement
Company: DISCOVER BANK (FL)

XX/XX/2020 Discover Card XXXX XXXX XXXX. XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, Utah XXXX, FL. XXXX XXXX XXXX XXXX RE : Response to Vendor 's Reply ; Case No. XXXX ; Card XXXX Hello, This is my 3rd letter to Discover Card RE : the Fraudulent Business of XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX Even though I claimed Fraud by him, apparently Discover inferred I meant that my signature did Not buy his product ; hence, XXXX replied with documents to prove I had signed my Card to purchase his Software program. 

CLARIFICATION : I am not claiming a Fraudulent signature basis ; I bought his Fraudulent software program in early XXXX, 2020. 
The Fraud I am claiming is that I did NOT ever receive the Program & Services I paid for! This qualifies for the CHARGEBACK I have been Requesting for the last month due to the Following DISCOVER -Chargeback Reasons XXXX Rules : Code RG : Non-Receipt of Goods or Services Code RM : Quality Discrepancy I Never received the program ( in accurate working order ; it did NOT come close to working like he promised! ) and never received the 'Timely & Accurate ' Listings of Real Estate properties [ at XXXX cents on the dollar ]! that XXXX XXXX about in his Various email/Ads he sends out to Unsuspecting citizens monthly! 

XXXX brags he provides Pro Support = another LIE! His support staff act like a bunch of jr. High school girls ; totally Untrained ; give XXXX service ; are famous for Replys with a [ Canned Email Template ] telling you to go to XXXX XXXX Website ( XXXX XXXX ) to find the answer ; but Fail to tell you where on the website the answer might be Hiding! His support Staff wasted Hours of my life the 1st month XXXX XXXX & XXXX XXXX giving me the runaround most of the time. 

Support Staff [ Blocked ] My Access to Program 3.5 Days I bought 2 Software programs from XXXX XXXX in XXXX, 2020. 
I was so frustrated by the XXXX & Nonworking of the 1st program ( ReallyFlipNow ) I sent them an Email to Cancel it [ within 3 days ] of buying it, about XXXX, 2020. 

At the same time, I went into his Website/Forum and Posted Negative Comments about how Fraudulent his product was. 
( * ) As Unlawful RETALIATION [ against a Senior citizen ] they BLOCKED ME OUT of the program!! For 3 days ( Over the weekend. ) I was REFUSED access to [ XXXXXXXX XXXX XXXX program I had paid {$1400.00} for, on my Discover Card. 

Then, XXXX XXXX Lied ] in our phone conversation, falsely claiming I had requested it = a blatant LIE!! 
then, XXXX XXXX XXXX sent a Falsified copy of that Phone Conversation to Discover to [ Decieve ] Discover to make it FALESLY LOOK LIKE I had requested it = BIG XXXX LIE!!! 

XXXX XXXX sent me an Email the 1st week of XXXX, 2020. I watched it. In it he stated 1 year Guarantee on his XXXX XXXX XXXX XXXX  Software program ; that is the main reason I bought it ; because of his GUARANTEE! 

NOTICE : when he submits his Company 's Disclaimer/Agreement with Customers, XXXX Completely BLANKS OUT HIS GUARANTEE!!! that is XXXX XXXX!!! 
and resorts to his Attorney 's Fancy-legal language making it Falsely Appear as there are No Refunds available. 
XXXX XXXX is a Blatant LIAR!! 
XXXX XXXX is a major XXXX XXXX!!! XXXX XXXX XXXX is XXXX XXXX XXXX by the thousands-per-month, WORLDWIDE!! 
XXXX XXXX XXXX is LIEING LEFT & RIGHT to Credit Card Companies to [ Deceive them ] into holding up his Crooked/Fraudulent Charges for FRAUDULENT PRODUCTS that DO NOT WORK as Falsely Advertised.!!! 

If discover Card continues to support this BLATANT CROOK, then Discover Card has [ Joined ] the XXXX XXXX XXXX to DEFRAUD Senior Citizens & doing it NATIONWIDE. 
Hence, we are now forced to File a Complaint on Discover Card being [ In Conspiracy ] with XXXX XXXX a RICO Act Ongoing Violations. 

And, your Conspiracy is Ongoing ACROSS STATE LINES, that gives the F.B.I. Jurisdiction.

We have Filed a Complaint on Discover Card Unlawful Acts with the F.B.I. And Federal Trade Commission. More to Come, as we are still Researching. 

Cordially, XXXX XXXX XXXX XXXX XXXX