davidheineman/consumer-finance-complaints-large huggingface dataset:
Consumer complaint received 2022-08-18
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC. (TX)

This is XXXX XXXX submitting this CFPB complaint to request that the Credit Bureaus delete the following disputed erroneous accounts and information that were never corrected nor updated by the Credit Bureaus! I have read that under the FCRA section 609 and 611 that the Credit reporting Agencies are required to reinvestigate and provide copies of proof of verifcation per consumer 's request and update, correct or delete any erroneous accounts and information from a consumer 's Credit report. I previously been sending multiple letters adressed to the Credit Bureaus requesting that they correct and update any accounts reporting to be inaccurate or provide me copies of information to verify the accuracy and authenticity of the disputed accounts and yet they have failed to do so. I am now submitting this complaint to request the immediate removal of the following accounts completely from my Credit Report : DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXXXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXXXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXXXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXXXXXXXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXXXXXX   XXXX Balance Owed : {$0.00} DEPTEDXXXX   XXXX Balance Owed : {$0.00} XXXX  XXXX Balance Owed : {$0.00} XXXX XXXX XXXX Owed : {$0.00} XXXX  XXXX Balance Owed : {$200.00}
Consumer complaint received 2023-01-26
Product: Checking or savings account — Savings account
Issue: Managing an account — Fee problem
Company: Albert Corporation (GA)

They have a subscription service called Genius that charges XXXX dollars a month I never ever authorized this service and charge also, They were getting money from the account to put into a savings account that I never authorized They savings money I already request refund but the XXXX dollars refund for every month charged, they refused
Consumer complaint received 2020-02-06
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC. (CA)

I have a collection on my credit report with no contact information how am I supposed to resolve this matter? 

The bureaus are in violation of section 609 of the FCRA This information is inaccurate.
Consumer complaint received 2022-08-18
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (TX)

This is XXXX XXXX submitting this CFPB complaint to request that the Credit Bureaus delete the following disputed erroneous accounts and information that were never corrected nor updated by the Credit Bureaus! I have read that under the FCRA section 609 and 611 that the Credit reporting Agencies are required to reinvestigate and provide copies of proof of verifcation per consumer 's request and update, correct or delete any erroneous accounts and information from a consumer 's Credit report. I previously been sending multiple letters adressed to the Credit Bureaus requesting that they correct and update any accounts reporting to be inaccurate or provide me copies of information to verify the accuracy and authenticity of the disputed accounts and yet they have failed to do so. I am now submitting this complaint to request the immediate removal of the following accounts completely from my Credit Report : DEPTEDXXXX XXXX Balance Owed : {$0.00} DEPTEDXXXX XXXX Balance Owed : {$0.00} DEPTEDXXXX XXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX XXXXXXXX Balance Owed : {$0.00} DEPTEDXXXX  XXXX Balance Owed : {$0.00} DEPTEDXXXX XXXX Balance Owed : {$0.00} DEPTEDXXXX XXXXXXXX Balance Owed : {$0.00} DEPTEDXXXX XXXXXXXX Balance Owed : {$0.00} DEPTEDNELNET XXXX Balance Owed : {$0.00} DEPTEDNELNET XXXX Balance Owed : {$0.00} DEPTEDNELNET XXXX Balance Owed : {$0.00} DEPTEDXXXX XXXXXXXX Balance Owed : {$0.00} DEPTEDXXXX XXXXXXXX Balance Owed : {$0.00} DEPTEDXXXX XXXXXXXX Balance Owed : {$0.00} XXXX XXXXXXXX Balance Owed : {$0.00} XXXX XXXX XXXX Owed : {$0.00} XXXX XXXXXXXX Balance Owed : {$200.00}
Consumer complaint received 2020-08-03
Product: Mortgage — Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage — 
Company: EAST WEST BANK (CA)

I was refinancing my mortgage with East West Bank, to XXXX XXXX. East West Bank was non responsive to give me a pay-off demand notice. They cost me a lot of money each day holding up the process. When they eventually responded after I sent an annoying amount of emails and went into a branch, they ended up charging me {$180.00} in fees and subtracting it from the escrow account they owed me. They never disclosed these fees or notified me as to what they were for. I sent them an email and they never replied. They have been a nightmare to deal with. They do not service their loans appropriately. They ignore requests and have no sense of customer service. I believe i am entitled to a {$180.00} refund from them and they will not support why they charged this or reply to anything I send. When I call, they said I have to wait for an email reply, but its been over 13 business days that I have waited and that is unacceptable amount of time to wait for them to address {$180.00} dispute.
Consumer complaint received 2020-02-06
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Unable to get your credit report or credit score — Problem getting your free annual credit report
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (NM)

XXXX led eventually to a TransUnion webpage, which demanded a telephone number. The form rejected the Truth : I am burdened with no telephone service, as XXXX refuses to provide the service for which I qualify and have applied. 

After the TransUnion rejection, the system stopped, refusing to proceed to XXXX  and XXXX.
Consumer complaint received 2022-08-18
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Possible Financial Inc (MI)

I have various concerns with multiple insertions on my credit bureaus from a few publishers, I am leaving in this complaint. For the record from XX/XX/XXXX til XX/XX/XXXX. I have been out of the country and was advised that my identity was fraudulently used. I was in XXXX XXXX - XXXX XXXX XXXX and I noticed from a prior issue I challenged. There are ( 2 ) insertions that were fraudulently obtained without my knowledge and consent regarding ( 2 ) accounts listed on my XXXX and XXXX bureaus. The first complaint I wan na make a complaint on is ( Possible Financial ) - Account # XXXX. This account is 100 % fraudulent and should be removed. I am requesting that ( Possible Financial ) provide visual proof involving my hand signed signature to validate this account that was created without my awareness or consent. If a handwritten signature can not be provided bearing my signature, I am requesting this insertion be removed from both XXXX and XXXX. The second complain involves ( Possible Financial ) - XXXX. This account is 100 % fraudulent and should be removed. I am requesting that ( Possible Financial ) provide visual proof involving my hand signed signature to validate this account that was created without my awareness or consent. If a handwritten signature can not be provided bearing my signature, I am requesting this insertion be removed from both XXXX and XXXX. The Third complaint involves ( XXXX XXXX XXXX  XXXX, this company is reporting negative information regarding a closed account with the dates totally wrong. I recall this account being opened and closed on different dates than they have been reporting. am requesting that ( XXXXXXXX XXXX XXXX ) provide visual proof involving my hand signed signature to validate this account that was created without my awareness or consent. If a handwritten signature can not be provided bearing my signature, I am requesting this insertion be removed from both XXXX and XXXX.
Consumer complaint received 2020-02-06
Product: Mortgage — FHA mortgage
Issue: Closing on a mortgage — 
Company: M&T BANK CORPORATION (CT)

Hello-I listed my home for sale in XXXX  and accepted an offer and sold it in XX/XX/XXXX. I had a deposit on a home in XXXX  to be closer to my elderly parents. Eighteen hrs before the closing on both homes my mortgage lender called to tell me they just found a second lien on my property for $ XXXX. I was unaware if this lien and was not able to purchase the home in XXXX. I had purchased the home in XXXX in XX/XX/XXXX and in XX/XX/XXXX was laid off from my job. Knowing it would be tough to make the mtg pmts I contacted my mtg co. XXXX XXXX XXXX XXXX. They told me that they would do a modification to help me. They would let me skip 1 yr of pmts and after that year they would raise my interest a point, lower my payment and bring me back from 29yrs to 30yrs. I was okay with that. They never told me that they would let HUD put an addt'l lien  for $ XXXX on my property. This lien never showed up on my credit report until 18 hrs before the closing. I did sell the home in XXXX  but had to pay the addt'l lien to HUD. I was not able to purchase the home in XXXX  and am living with a friend for now. I want my $ XXXX back from HUD. XXXX XXXX XXXX XXXX used unfair lending practices and when I contacted FHA the woman I spoke to told me that this was happening to a lot of people. Even if you include interest, PMI and my monthly mtg pmt for that 1 year if would only be around $ 12K. How did HUD get to put a lien on for $ XXXX? I am a XXXX yr old woman who has worked since I was XXXXyrs old, raised my son alone and put him through college. I am now still living paycheck to paycheck and do not know where I will be living in another month or two because of this scam HUD is using on homeowners. Please help me get my $ XXXX back. I have contacted Senators : XXXX XXXX, XXXX XXXX and XXXX XXXX. I have contacted the Attorney Generals Office and the Federal Reserve Commission. So far no one has attempted to get back to me on this matter. I have documents to back this up-will send upon request. 
XXXX XXXX
Consumer complaint received 2019-09-17
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: EQUIFAX, INC. (TX)

SENT OVER THE AFFIDAVIT AND EQUIFAX IS PUTTING THE CREDITORS UNDER ANOTHER NAME FCRA VIOLATION WITHOUT NOTIFYING ME WITHIN THE 10 DAYS GRACE PERIOD
Consumer complaint received 2020-02-06
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc. (CA)

I'VE CONTACTED EXPERIAN VARIOUS AMOUNT OF TIMES TO HAVE ITEMS REMOVED FOR INACCURACIES. THAT HAVE YET TO ADDRESS THE DIRECTLY AS THEY HAVE BEEN PUTTING THEM OFF. I HAVE SENT ALL OF THE ITEMS THEY REQUESTED BEFORE AND STILL WILLFULLY NEGLECT TO ADDRESS OR CORRECT THE WRONG INFORMATION THE CONTINUES TO STAY ON MY CREDIT REPORT. i AM ALSO A VICTIM OF IDENTITY THEFT AND ADDRESS THIS ISSUE WITH LAW ENFORCEMENT AND HAVE OBTAIN A POLICE REPORT WHICH I HAVE INCLUDED IN THE DOCUMENTS ALSO. I REQUEST THAT EXPERIAN PROVIDE ME PROOF THAT THEY ADDRESSED MY CONCERNS THOUGH UGLY AND REQUESTING A METHOD OF VERIFICATION OF ALL THE ITEMS ADDRESSED. I REQUEST ALL THE WRONG INFORMATION BE REMOVED AS I HAVE SUBMITTED TO THE CRA ALSO.I 'VE CONTACTED EXPERIAN VARIOUS AMOUNT OF TIMES TO HAVE ITEMS REMOVED FOR INACCURACIES. THAT HAVE YET TO ADDRESS THE DIRECTLY AS THEY HAVE BEEN PUTTING THEM OFF. I HAVE SENT ALL OF THE ITEMS THEY REQUESTED BEFORE AND STILL WILLFULLY NEGLECT TO ADDRESS OR CORRECT THE WRONG INFORMATION THE CONTINUES TO STAY ON MY CREDIT REPORT. i AM ALSO A VICTIM OF IDENTITY THEFT AND ADDRESS THIS ISSUE WITH LAW ENFORCEMENT AND HAVE OBTAIN A POLICE REPORT WHICH I HAVE INCLUDED IN THE DOCUMENTS ALSO. I REQUEST THAT EXPERIAN PROVIDE ME PROOF THAT THEY ADDRESSED MY CONCERNS THOUGH UGLY AND REQUESTING A METHOD OF VERIFICATION OF ALL THE ITEMS ADDRESSED. I REQUEST ALL THE WRONG INFORMATION BE REMOVED AS I HAVE SUBMITTED TO THE CRA ALSO.
Consumer complaint received 2020-02-06
Product: Debt collection — Credit card debt
Issue: Threatened to contact someone or share information improperly — Contacted your employer
Company: CL Holdings LLC (CA)

I was given a background check paper work from my job after I been into the job 4 months now. So a friend of mine tells me to do a background check on my self so I did and I seen accounts that I never open that I owe money to. Address I never seen before and ssi I know ain't mine two of them. Phone numbers I never had, ect. That's scary but XX/XX/XXXX I had lost my place and I thought I could trust the land lord but he told the maintaince people that they can have what ever was mine or through it away well I had left my ID ssi card my birth certificate so that's how I think these people got my info. This is so messed up 1. )  XXXX XXXX XXXX Account type : credit card Date open : XX/XX/XXXX Status : closed. {$550.00} written off 2. ) Jefferson capital system Account type : debt buyer Open date:XX/XX/XXXX Status : collection account. {$440.00} past due as of XX/XX/XXXX XXXX XXXX/XXXX XXXX Account type : credit card Open date:XXXX Status : account charged off {$430.00} written off {$430.00} past due as of XX/XX/XXXX XXXX Charged card Open date XX/XX/XXXX Closed. {$440.00} written off credit line {$300.00}
Consumer complaint received 2022-08-18
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (NY)

Im submitting a complaint to you today to inform you I was the victim of identity theft. I researched on how to remove the fraudulent accounts in my report and found that I need to visit FEDERAL TRADE COMMISION or https : //www.ftc.gov to file a report and Per FCRA section 605b Credit Reporting Agencies are required to remove/block any accounts listed on an id theft report. Please find the ATTACHED documents to assist in the blocking of the erroneous information which is being posted to my report. 

Here is the list of accounts/items which do not belong to me or were opened without my permission. 

XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$760.00}, XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$3400.00}, XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$12000.00}, XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$8200.00}, and XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$780.00}. 

According to FCRA Section 605B ( a ) the CREDIT REPORTING AGENCIES shall block any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt.
Consumer complaint received 2019-11-16
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc. (GA)

I contacted the debtor on XX/XX/XXXX. requesting my signature proving this was my debt and or that I had paid the accounts late. The companies are reporting this information to my 3 credit reporting agencies without providing validation of the debt and the credit reporting agencies are reporting this inaccurate information to future creditors. This is causing injury to my person as I am not able to acquire new credit based on these false invalidated claims.
Consumer complaint received 2023-07-04
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC. (TX)

I am sending my CFPB Complaint today to inform you about the wrongdoing of the XXXX credit bureaus. The current status should not be showing late because I paid it on time. The XXXX Credit Reporting Agency lacks proper record keeping. The accounts are open in late and when I requested records to prove theyre reporting are erroneously they have failed to provide me with any evidence.. Lets correct these immediately. The Bureaus required to verify for them, but they failed to neither verify nor update me about these complaints. Provide documentation that the Bureaus has not abrogated my rights by reporting false information, otherwise, correct these following accounts immediately : XXXX XXXX XXXX Balance {$30000.00} ; XXXX XXXX XXXX XXXX Balance : {$0.00}.
Consumer complaint received 2019-01-24
Product: Vehicle loan or lease — Loan
Issue: Struggling to pay your loan — Lender trying to repossess or disable the vehicle
Company: Fleet Financial, Inc. (VA)

I have been in contact with XXXX who has been amazing and easy to speak with. As you are probably aware, XXXX is refusing to work with 3rd parties and don't want to give up the title for the XXXX XXXX XXXX. XXXX told me they sent you guys a check for {$28000.00} for it. The issue is, I have already made 3 payments with XXXX XXXX XXXX XXXX. The problem is XXXX  won't give up the title, and XXXX won't allow the loan to be unwound.
Consumer complaint received 2022-08-18
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (TX)

I am bothered by the actions made by the Credit Reporting Agencies! They have failed to comply with the FCRA section 605b and continued reporting the disputed accounts and information on my Credit File that resulted due to Identity Theft. I have been sending multiple written letters addressed to the Credit Bureaus requesting that they remove all the disputed accounts and information from my Credit File or provide me copies of documents bearing my signature to support the Credit Bureaus claims that the disputed information belong under my name. Either which, the Credit Bureaus have failed to do so. I am now submitting this complaint to you today to inform the Credit Reporting Agencies that I am in talks with my Legal Counsel to initiate legal response for the Credit Bureaus incompetence and negligence. Under the FCRA section 605b, the Credit Reporting Agencies are required to remove any accounts and information that resulted due to identiy theft. I need the following items deletes as soon as possible : XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX XXXXXXXX XXXX XXXX XXXX XXXX, TX XXXX Date Updated : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX TX XXXX Date Updated : XX/XX/XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX, TX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX TX XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX US DEPT ED XXXX Balance Owed : {$1000.00} US DEPT ED XXXX Balance Owed : {$250.00} US DEPT ED XXXX Balance Owed : {$1700.00} US DEPT ED XXXX Balance Owed : {$4900.00} US DEPT ED XXXX Balance Owed : {$2500.00} US DEPT ED XXXX Balance Owed : {$2000.00} US DEPT ED XXXX Balance Owed : {$10000.00} US DEPT ED XXXX Balance Owed : {$3100.00} US DEPT ED XXXX Balance Owed : {$4000.00} US DEPT ED XXXX Balance Owed : {$2500.00} US DEPT ED XXXX Balance Owed : {$5200.00} US DEPT ED XXXX Balance Owed : {$6400.00} US DEPT ED XXXX Balance Owed : {$8800.00} US DEPT ED XXXX Balance Owed : {$7500.00} US DEPT ED XXXX Balance Owed : {$3100.00} XXXX XXXX XXXX XXXX XXXX Owed : {$1100.00} XXXX XXXX XXXXXXXX Balance Owed : {$420.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Consumer complaint received 2022-08-18
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC. (CA)

On XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, I requested the credit bureaus do a verification of a few account for accuracy. They completed their investigation with the companies in question ad stated all information was verified and accurate. i decided to do a thorough research myself and found improper inaccuracies on the report after their investigation. 
In accordance with the FCRA, these creditors listed below has violated my rights under 15 U.S.C 1681 sec 602A. states I have the right to privacy 15 U.S.C 1681 sec604 A sec 2. States a consumer reporting agency can not furnish an account without written consent 15 U.S.C 1681 sec 623. All data must be100 % accurate and verifiable XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Consumer complaint received 2019-02-06
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Report provided to employer without your written authorization
Company: ALLY FINANCIAL INC. (TX)

My name is XXXX XXXX and I didn't authorize none of these companies to run my credit for any car I doesn't have no car I haven't tried to go get a car I see the companies ran my credit without my permission plz help me get my credit back right thanks ...
Consumer complaint received 2022-08-18
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (CA)

On XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, I requested the credit bureaus do a verification of a few account for accuracy. They completed their investigation with the companies in question ad stated all information was verified and accurate. i decided to do a thorough research myself and found improper inaccuracies on the report after their investigation. 
In accordance with the FCRA, these creditors listed below has violated my rights under 15 U.S.C 1681 sec 602A. states I have the right to privacy 15 U.S.C 1681 sec604 A sec 2. States a consumer reporting agency can not furnish an account without written consent 15 U.S.C 1681 sec 623. All data must be100 % accurate and verifiable XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Consumer complaint received 2022-08-18
Product: Debt collection — Medical debt
Issue: Attempts to collect debt not owed — Debt was result of identity theft
Company: MoneyLion Inc. (TX)

The debt is reporting from a company called MoneyLion INC XXXX XXXX XXXX XXXX, NY XXXX for the amount of XXXX This account was opened XX/XX/2021 I did not make this debt, I have requested a validation of debt with no response. This is not my debt as I have told MoneyLion INC to prove me with documentation of its validity. on my credit reports it does not show a account number. Please investigate and remove from all credit reporting information bureaus. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX, TX XXXX