Consumer complaint received 2020-11-10
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: Shellpoint Partners, LLC (TX)

applied for line of credit to obtain auto loan through our credit union denied because Ditech ( which is a sister company of New Rez Shellpoint according to letter we received ) show open which according to XX/XX/XXXX it should state paid closed due to it being sold to New Rez. Also, because New Rez is showing we are late on our payments when we are not late. Also, due to this our escrow account is short and they company still hasn't shown where we paid an additional escrow payment in the amount of {$2400.00}. Our payments are made biweekly from our checking account with XXXX  XXXX XXXX. We have a over payment of like {$530.00}. 

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