davidheineman/consumer-finance-complaints-large huggingface dataset:
Consumer complaint received 2024-01-02
Product: Checking or savings account — Checking account
Issue: Managing an account — Deposits and withdrawals
Company: JPMORGAN CHASE & CO. (FL)

Chase Bank ATM ate my {$420.00}. I recently helped my son purchase a used car. I wrote a check on XX/XX/XXXX for the down payment. Later that day we drove to the atm to deposit {$1000.00} to cover said check. During the deposit the atm broke. A message came up on the screen saying call this number to determine if your deposit went through. I called in to the claims department and was on hold for an hour and half and eventually fell asleep before speaking to anyone. The next morning i spoke to someone who did immediately credit my account the XXXX. However in XX/XX/XXXX they reversed {$420.00} of that stating that after investigating they determined I did not deposit {$1000.00} but only {$570.00}. They told me all I could do was talk to the branch manager and ask for a subpoena to look at the atm video footage. I asked if I should file a police report and was told that asking for a subpoena was like filling a police report at the bank level.. which sounded strange to me. I scheduled a meeting at the bank. I was told they had no clue about a subpoena or anything the claims department had told me. The Banker was very helpful and did all he could but I was basically told there was nothing else they could do. The Banker and I spoke to the claims department and attempted to get more info such as how they investigate this. I know exactly how many bills and the denominations I put in the machine. I even know that XXXX of the {$20.00} 's had been withdrawn from another chase atm from my son 's account on XX/XX/XXXX. I thought every bill was scanned. I thought they would have this info. I feel like there has to be a way to prove my money went in that machine but they've said it wasn't there. They're would not give me any further info about my deposit. {$420.00} is a lot of money for me!! It's highly frustrating that the bank I've been with for 20+ years won't help. I've been depositing cash in these atms for a decade. I use to count the money in front of the camera in case something like this happened but I don't anymore because there's never been an issue. So i don't even know if the video footage would be useful. But I think the atm info would be more useful
Consumer complaint received 2024-02-19
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Credit inquiries on your report that you don't recognize
Company: Experian Information Solutions Inc. (LA)

I have a goal of getting a house as soon as possible but the stuff on my credit report will really put me in trouble. My name is XXXX XXXX there is no third party involved in the filing of this complaint and this complaint has not been made in error. These inquiries will made a look like a bad person when they see these on my credit report. And sad part about this is that I never agreed to these nor I was notified.
Consumer complaint received 2022-10-14
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (TX)

In accordance with the Fair Credit Reporting act XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, has violated my rights. 

15 U.S.C 1681 Section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.
Consumer complaint received 2023-12-30
Product: Payday loan, title loan, personal loan, or advance loan — Payday loan
Issue: Can't contact lender or servicer — 
Company: Crow Creek Sioux Tribe (CA)

I emailed the company off their contact us webpage and got a rejection. I have no way to access my loan information even if I want to pay it off. I dont receive statements and have no way to stop or change payments.
Consumer complaint received 2020-02-27
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc. (CA)

I AM VICITM OF AN IDENTITY THEFT, SOMEONE STOLE MY INFORMATION AND THEY OBTAINED AND MAINTAINED BY A THIEF. NUMEROUS TIMES I HAVE REACHED OUT TO EXPERIAN AND ALSO TO THE DEPT OF EDUCATION. THIS LOAN ON MY CREDIT REPORT IS FRAUDULENT AND DOES NOT BELONG TO ME.
Consumer complaint received 2022-11-12
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: WELLS FARGO & COMPANY (PA)

XX/XX/2021 I reported Wells Fargo Mortgage for adding extra fees to my mortgage for the last few years, and they refused to send me a retro payment of extra fees that shouldn't be on my account. I have an escrow of {$1900.00}, that should be sent to me as an overage for this year. All of my taxes for the year are paid, and there should be a refund sent. Wells Fargo has refused to change my account as open on my credit report, and refuses to report my on-time payments to the Credit Bureau XXXX Here is my last receipt of reporting them online : XXXX  XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX This e-mail is to acknowledge our receipt of your correspondence on XX/XX/2021. 

Please be advised that the entity you are inquiring about is subject to supervisory oversight by the Consumer Financial Protection Bureau ( CFPB ) for certain consumer protection laws and regulations. Accordingly, we are forwarding your correspondence to that agency, at the address below, for appropriate attention. 

Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, IA XXXX Website : www.consumerfinance.gov Phone : XXXX Fax : XXXX TTY : XXXX We hope that this information is helpful to you. 

Sincerely, Federal Reserve XXXX XXXX XXXX Please do not respond to this message. If you need to contact us, please use the information listed below. 

Phone : ( XXXX ) XXXX | TTY : ( XXXX ) XXXX ( via a relay service ) | Fax : ( XXXX ) XXXX www.FederalReserveConsumerHelp.gov | Federal Reserve XXXX
Consumer complaint received 2022-11-12
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc. (MO)

This is my endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services, or money that I have made or authorized. Assuming no one cares, either way, block the noteworthy of any information in my credit record that came about due to alleged fraud or XXXX 




XXXX XXXX XXXX XXXX XXXX Balance : {$25000.00} ; XXXX XXXX Balance : {$1400.00} ; XXXX XXXX Balance : {$1200.00} ; ACCT XXXX XXXX  ( Original Creditor : XXXX XXXX ) XXXX Balance XXXX {$230.00} ; XXXX XXXX ( Original Creditor : XXXX XXXX XXXX XXXX ) XXXX Balance : {$18000.00} ; XXXX ( Original Creditor : XXXX XXXX ) XXXX Balance : {$640.00} ; XXXX XXXX ( Original Creditor : XXXX XXXX XXXX ) XXXX Balance : {$1200.00} XXXX XXXX XXXX  ( Original Creditor : XXXX XXXX ) XXXX Balance : {$690.00} ; XXXX XXXX XXXX XXXX XXXX ; XXXX XXXX XXXX XXXX XXXX, MO XXXX XX/XX/2022 XXXX XXXX XXXX XXXX XXXX XXXX MO XXXX XX/XX/2022 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MO XXXX XX/XX/2022
Consumer complaint received 2022-11-12
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (GA)

Im resubmitting a complaint to you today to inform you I was the victim of identity theft. I researched how to remove the fraudulent items in my report and found that I need to visit FEDERAL TRADE COMMISSION or https : //www.ftc.gov to file a report Per FCRA section 605b Credit Reporting Agencies are required to remove any item listed on an id theft report. Please find the ATTACHED documents to assist in blocking the erroneous information which is being posted to my report. 

Here is the list of items that do not belong to me or were opened without my permission. 

XXXXXXXX XXXX XXXX XXXX XXXXXXXX, GA XXXX ; XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX GA XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX XXXX XXXX XXXXXXXX* Balance : {$0.00} XXXX XXXXXXXX XXXX XXXX XXXXXXXX Balance : {$0.00} ; XXXXXXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX XXXX XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX ; XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX ; XXXX XXXX XXXX 


According to FCRA Section 605B ( a ) the CREDIT REPORTING AGENCIES shall block any information in the file of a consumer that the consumer identifies as information that resulted from alleged identity theft, not later than 4 business days after the date of receipt.
Consumer complaint received 2022-11-12
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC. (CA)

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX XXXX XXXX XXXX XXXX  : # XXXX, XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX were # XXXX, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Consumer complaint received 2024-06-13
Product: Checking or savings account — Checking account
Issue: Problem with a lender or other company charging your account — Transaction was not authorized
Company: HUNTINGTON NATIONAL BANK, THE (OH)

I got a installment loan from a company I thought was in XXXX, OH. After I had already electronic signed and started making high bi-weekly payments, I got a new job that paid weekly. I called the company XXXX and asked to change to weekly payments I was told ( by someone not from OH and obviously had been woken up by my call ) that my payment dates couldn't be changed. I asked to speak to someone in billing and was told no. I logged into my account as I had made XXXX worth of payments and figured it was almost paid off and could just pay the rest. Imagine my surprise when it showed I had only paid XXXX. I contacted the company back and stopped ACH payments as they had also forced some type of check through. After looking at the loan I saw the APR was 218 % which isn't legal in the state of OH. OH passed the max is 25 %. So I contacted my bank Huntington as I did not understand what a check was the loan company pushed through when my payment bounced as I have no checked and did not authorize them to use checks. I started the dispute process on the phone. I was sent the form to fill out and sign. I filled out the XXXX form with ALL XXXX dates and digital signed, no answer until I called again and they said it wasn't signed. So I filled out XXXX forms, where I filed a complaint with the FTC against the loan company, the loan showing the APR, the OH law about the 28 % max, the XXXX showing the company has tons of complaints, isn't verified and is actually from NV. Still no word from my bank. Below is all contact I've tried to make Calls XXXX about check XXXX  pushed. Started dispute process XXXX called update, told temp credit would be issued. Only for XXXX payment as the rep only looked at XXXX and closed case XXXX called for update on other XXXX. Told was closed and reopened and they were working on getting my money back Radio silent since Emails sent XXXX XXXX XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX They have been ignoring my emails since around XXXX and XX/XX/XXXX. This is ridiculous, I paid XXXX for a illegal loan even the loan company only called XXXX time. I need help getting my money back. Thank you XXXX verified via email documents were received
Consumer complaint received 2023-01-15
Product: Money transfer, virtual currency, or money service — Domestic (US) money transfer
Issue: Other transaction problem — 
Company: CITIBANK, N.A. (OK)

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
XXXX2023


CITIBANK  (CITI.COM)
COMSUMER COMPLAINT DIVISION

DEAR CITIBANK/CONSUMER FINANCIAL PROTECTION BUREAU
REF; XXXX

HOW OR WHY THEY STOLE MY MONEY, YES STOLE. WHEN YOU TAKE  ON OR ABOUT XXXX XXXX 2023 I DISCOVERED THAT A DIDABILTY CHECK XXXX WIRE TRANSFER FROM THE DEPT OF TREASURY HAD BEEN
SENT TO CITIBANK ACCOUNT XXXX( A CLOSED ACCOUNT) BY MISTAKE. YOUR BANK HAS FAILED TO RESPOND BY PHONE WITH ANY KIND OF EXPLANATION
OF WHAT HAPPENED TO THE XXXX SENT TO YOUR BANK MY ACCOUNT NUMBER, I HAVE RECEIVED XXXX DOLLARS FROM SAID CHECK, NOT ONLY DID I NOT GET ANY
HELP FROM YOUR CUSTOMER SERVICE AND FRAUD DEPARTMENT, I WAS LAUGHED AT LIED TO AND HUNG UP ON JUST TRYING TO GET A EXPLANATION OF WHERE MY XXXX 
WAS AND WHY I HAVE RECIEVED NO NOTICE FROM THE BANK EXPLAINING SOMETHING FROM SOMEONE WITHOUT THERE 
KNOWLEDGE OR CONCENT THAT IS CONSIDERED STEALING. BESIDES BEING TREATED SO RUDELY, AND YOUR BANK SHOWING LACK LEADERSHIP IN THIS CITUATION YOU HAVE CAUSED
GREAT HARM TO ME, MY WIFE AND XXXX  CHILDREN,. THE XXXX YOU HAVE IN YOUR POSSESION IS WHAT I OR WE HAVE TO SURVIVE ON EACH MONTH.
BY THE FACT YOUR BANK HAS HELD MY MONEY PERIOD HAS CAUSED UNDO HARDSHIP ON MY FAMILY AND STILL SUFFERING ALMOST XXXX DAYS LATER 
AFTER CONTACTING UR BANK TRYING TO GET ISSUE RESOLVED, EVIDENTLY YOUR BANK DIDNT SEE A ISSUE WITH HOLDING MY FUNDS THAT I SURVIVE ON, MY ACCOUNT WAS CLOSED 
OVER A MONTH AGO DUE TO FRAUDULANT ACTIVITY, SO THEY SAY, WHICH I HAVE COMPLETLY DENIED AND EXPLAINED HOW IT COME ABOUT. I WAS GIVEN THE CHECK FOR FURNITURE 
I WAS SELLING, MADE OUT FOR THE AMOUNT OF PURCHASE PRICE, IF I REMEMBER RIGHT IT WAS XXXX I DEPOSITED IT ON LINE TO CITIBANK ONLY TO FIND OUT A COUPLE 
DAYS LATER THAT NOT ONLY DID IT NOT CLEAR BUT IT WAS FRAUDULANT, FOLLING THE BANKS INSTRUCTIONS I CALLED THE NUMBER PROVIDED, TALK TO THE FRAUD DEPARTMENT AND 
IN AGREEMENT THAT ACCOUNT WOULD BE CLOSED..ITS UNFORTIUNATE THAT MY ACCOUNT CLOSED BECAUSE CITI WAS GOING TO BE MY MAIN BANK, ITS UNFORTUNATE FOR THE TROUBLE 
FOR CITI, BUT EVEN MORE UNFORTUNATE FOR ME, LOSING A BANK, AND XXXX XXXX DOLLARS WORTH OF FURNITURE, THERE WAS NO MONEY WITHDRAWN ON ACCOUNT OR THAT CHECK,
IVE SUFFERED MY LOSES AND ASSUMED IT WAS A CLOSED ACCOUNT, NOW HAVING THEM THE BANK CITI, HOLD XXXX HAS COMPLETLY DEVASTATED MY FAMILY, I NEED THAT MONEY
AND I NEED IT ASAP WITHOUT HESITATION, AS IS I SHOULD BE SUEING YOUR BANK FOR PAIN AND SUFFERING, NOT TO MENTION THE FINACIAL DAMAGES ACCURED. 
PLEASE I REQUEST THE MONEY ABOVE $XXXX BE RETURNED TO ME AND MY FAMILY....

                          THANKYOU FOR YOUR TIME, XXXX XXXX
Consumer complaint received 2023-01-21
Product: Mortgage — Conventional home mortgage
Issue: Struggling to pay mortgage — 
Company: Mr. Cooper Group Inc. (CA)

LOAN MODIFICATION AND QUALIFIED WRITTEN REQUESTS RE : LOAN NO : [ LOAN NUMBER, ADDRESS, ETC., REMOVED AS THIS SITE INSTRUCTED NOT TO INCLUDE AT THIS STAGE OF COMPLAINT PROCESS ] RE : XX/XX/XXXX FRAUDULENTLY ORIGINATED COUNTRYWIDE LOANS IDENTIFIED IN XXXX FEDERAL AND STATE CONSENT ORDERS/STIPULATE JUDGEMENTS. LOAN ACQUIRED BY NATIONSTAR COOPER IN XXXX BUT DOZENS AND DOZENS OF REQUESTS FOR RELIEF AND/OR THE COMPLETION OF STILL EXISTING MODIFICATION APPROVALS NEVER COMPLETED/IMPLEMENTED. NO PERMANENT MODIFICATION RELIEF OF ANY KIND PROVIDED TO DATE. 

[ NAME ADDRESS PHONE NUMBERS REMOVED PER THIS SITE INSTRUCTION AT THIS STAGE OF COMPLAINT ] SEE ATTACHED COMPLETE UPDATED DOCUMENTATION ATTACHED AGAIN TWENTIETH+ TIME SINCE XXXX OF XXXX ALONE WITH MANY, MANY DOZENS PRIOR TO THAT FROM XXXX THROUGH XXXX OF LAST YEARS. 

ALL REQUESTS FOR RELIEF RELIEF HAVE NEVER RESULTED IN ANY MODIFICATION RELIEF OF ANY KIND INCLUDING AS SPECIFIED IN XXXX FEDERAL CONSENT ORDERS/STIPULATED JUDGEMENTS, TWO PRE-EXISTING MODIFICATION APPROVALS BOTH INCOMPLETE BY NATIONSTAR/COOPER INCLUDING XXXX XXXX XXXX XXXX PRE-EXISTING NATIONAL MORTGAGE SETTLEMENT " XXXX '' APPROVAL BY NATIONSTAR 'S PREDECESSOR XXXX THAT WAS SIMPLY AWAITING IMPLEMENTATION OF XXXX COMPLIANCE TO THE APPROVAL ( ONE OF TWO THAT NMS APPROVALS BY XXXX ) BUT NATIONSTAR/COOPER HAVE FAILED AND/OR REFUSED TO EVER COMPLETE IT BY SIMPLY IMPLEMENTING NMS COMPLIANCE THAT WAS PENDING. 
XXXX. XXXX NATIONSTAR MODIFICATION APPROVAL FOR WHICH NATIONSTAR REQUIRED CONSIDERATION/EARNEST MONEY DEPOSIT THAT WAS PAID BY ME AND CASHED BY NATIONSTAR BUT THE MODIFICATION APPROVAL WAS NEVER IMPLEMENTED XXXX. ENDLESS REQUESTS FOR ANY COMPLIANT MODIFICATION REVIEWS AND IMPLEMENTATION THE RESULTS MOST FAVORABLE TO ME/PROVIDING THE MAXIMUM RELIEF INCLUDING BUT NOT LIMITED TO LOAN EXTINGUISHMENT/FORGIVENESS/EXONERATION RECONVEYANCE XXXX. PANDEMIC LOAN MODIFICATION RELIEF, ETC. 

SEE ATTACHED COMPLETE DOCUMENTATION I AGAIN SUBMIT FOR MODIFICATION OF THE XXXX FRAUDULENTLY ORIGINATED XXXX LOANS AT ISSUE INCLUDED IN XXXX FEDERAL CONSENT ORDERS/JUDGEMENTS REQUIRING MODIFICATION RELIEF. 

I HAVE PROVIDED BOTH AN XXXX LINK BELOW AND AS A DIRECT ATTACHMENT TO THIS EMAIL CONTAINING THE COMPLETE DOCUMENTATION FOR MODIFICATION AGAIN REQUESTED ELECTRONIC SIGNATURE [ REMOVED PER THIS SITE INSTRUCTION NOT TO INCLUDE AS THIS STAGE OF COMPLAINT PROCESS ] XX/XX/XXXX NOTE : I PROVIDED EXTENSIVE/COMPLETE DOCUMENTATION AGAIN AS PART OF THE ABOVE EMAIL TO COOPER AND ITS COUNSELS TODAY BUT DID NOT INCLUDE THE LINK HERE AS YOUR SITE INSTRUCTS NOT TO AT THIS STAGE.
Consumer complaint received 2020-02-27
Product: Debt collection — Other debt
Issue: False statements or representation — Attempted to collect wrong amount
Company: GreenSky, LLC (CO)

Green sky shows a balance on my account of the ORIGINAL purchase amount plus the DEFERRED interest amount. When asked about this, the representative stated " Well, sir, everyone 's account is that way. '' In short, even though it says I have 24 months of a promo period, how can I be sure they will abide by that when " deferred interest '' is literally, already being charged to my account? 

They refuse to change it and, in fact, hung up on me on my last call to them at XXXX this morning when I called.
Consumer complaint received 2023-06-11
Product: Credit reporting, credit repair services, or other personal consumer reports — Other personal consumer report
Issue: Improper use of your report — Reporting company used your report improperly
Company: CBC Companies, Inc. (TX)

FACTUAL DATA made an inquiry on my XXXX and XXXX credit report without my consent. I have no clue who FACTUAL DATA is, what they do, why they would want my credit report. XXXX and XXXX didnt care they just gave the information and dropped my score XXXX points with XXXX XXXX Im attempting to refinance my house and if this bogus inquiry into my credit report causes the loan to fall through or the interest rate to increase Ill hold FACTUAL DATA, XXXX AND XXXX RESPONSIBLE. I will even ask my attorney of my options in dealing with this situation.
Consumer complaint received 2019-12-07
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Public record information inaccurate
Company: Experian Information Solutions Inc. (GA)

The County Recorder of Bankruptcy courts have mailed me letters which emphatically stated that they do NOT provide any information to credit reporting agencies, nor do they ever validate and/or confirm public records. It is the credit reporting agencies, and/or other third-party providers who collect information regarding public cases from public records. Public records information is NEVER validated by the Recorder of U.S. Bankruptcy Court system due to the Fair Credit Reporting Agency PRIVACY LAW. 

My inquiry to the County Recorder U.S. Bankruptcy Courts confirmed Experian Credit Bureau has never validated or verified these public records entries on my credit report, neither will they ever be by them, They further stated while they are NOT liable or responsible for any MISUSE or INCORRECT public records, nor the distribution of said information, public records may, and oftentimes are report by third party sources unawares to the consumer, and in most cases, incorrectly. Considering the information currently showing under my social security number to be PERMANEMTLY DELETED from my credit report immediately.
Consumer complaint received 2022-11-12
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Credit inquiries on your report that you don't recognize
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (TX)

My name is XXXX XXXX XXXX this complaint is not made in error neither is it being made by a third party.I declare under penalty of perjury I am alleging that a person or company- without my authorization- from unauthorized use of my social security number and card used my personal identifying information to apply for goods, services, or money ; and, was successful in creating some accounts. I have no knowledge of this and All is being investigated by the FTC.
Consumer complaint received 2022-11-12
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc. (FL)

EXPERIAN IS PURPOSELY STATING THAT I HAVENT SUBMITTED MY IDENTIFICATION DOCUMENTS WHEN I HAVE NEARLY XXXX TIMES IN THE LAST XXXX MONTHS. IVE SENT IN A NOTARIZED AFFIDAVIT 3 TIMES AND ALSO UPLOADED IT TO EXPERIAN.COM/UPLOAD EXPERIAN NEEDS TO BE INVESTIGATED FOR FRAUDULENTLY STATING THEY HAVENT RECEIVED PEOPLES DOCUMENTS JUST SO THEY CAN DENY YOUR INVESTIGATION / REQUEST TO BLOCK. 

XXXX SEEKING AN ATTORNEY HOWEVER THIS MUST BE LOOKED INTO, THEY ARE VIOLATING THE LAW. THAY KEEP SAYING THEY HAVENT RECEIVED ANY DOCUMENTS PROVING MY IDENTITY WHEN I HAVE EVEN SUBMITTED COMPLAINTS HERE THROUGH THE CFPB MULTIPLE TIMES. 

THEY ARE DOING THIS TO DELAY AND NOT INVESTIGATE. 

THEY ARE REPORTING ACCOUNTS THAT SHOULD BE BLOCKED DUE TO IDENTIY THEFT. XXXX AND XXXX HAVE ALREADY BLOCKED THE ACCOUNTS HOWEVER EXPERIAN CONTINUES TO DENY THAT THEY HAVE RECEIVED THIS INFORMATION FROM ME. 

I AM SUBMITTING ALL DOCUMENTS ATTACHED THAT I HAVE SENT EXPERIAN SEVERAL TIMES. THIS IS GETTING REDUNDENT AND ABSOLUTELY UNFAIR THEY ARE DOING THIS TO PEOPLE. 

IM SEEKING {$1000.00} PER VIOLATION FOR EACH ACCOUNT THEY FAIL TO BLOCK. TOTAL ACCOUNTS XXXX = {$5000.00} IF THIS GOES UNRESOLVED. 

THE LAW STATES YOU MUST BLOCK AN ACCOUNT WHEN BEING NOTIFIED OF IDENTITY THEFT. I HAVE SUBMITTED ALL DOCUMENTS REURED BY THE FCRA