Consumer complaint received 2024-04-16
Product: Debt collection — Rental debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: T.S. Holdings (AZ)

These details are also included in the pdf document I uploaded. 

DETAILS In XX/XX/XXXX, I received XXXX  collections letters from IQ Data claiming I owed XXXX  XXXX  {$1200.00} and XXXX XXXX XXXX {$620.00} as of XX/XX/XXXX. That was my first time receiving a bill from these companies. I was unfamiliar with the names, so I researched both. I found their contact information and sent debt validation requests to all three. 
I sent the letter to XXXX XXXX as an attachment in an email. I sent XXXX XXXX and IQ Data letters by mail. Since multiple addresses were available for both, I sent one letter with the delivery confirmation attached and the other through regular US Postal mail. 
XXXX XXXX responded to my email but still needs to provide debt validation. They stated they did not send me to collections ; they sent the claim that XXXX XXXX submitted to collections. I am not sure what that means, and they refused to elaborate on anything for me. 
IQ DATA and XXXX never responded ; and the delivery confirmation mail was refused. 
Now both of these charges are on my credit report and have not been verified or validated. 
XXXX XXXX, which is XXXX. 
I purchased a bond instead of paying the security deposit for the apartment I rented from XXXX in XX/XX/XXXX. I moved out of the apartment on XX/XX/XXXX. 
XXXX  XXXX ( XXXX ) never notified me that a claim was submitted against me, as they should have because I'm supposed to be allowed to dispute any of the charges submitted by the landlord. I wasn't notified that a claim was submitted, nor was I notified that they paid out on the claim. I also should have been notified that a claim was submitted and granted my opportunity to dispute the charges submitted by the landlord. 
However, if they paid out on the claim, they shouldn't have because the bond was valid for 3 years and it expired XX/XX/XXXX. There's no way a claim was submitted prior to that because I was still living in the apartment. 
When I contacted XXXX  XXXX asking them to validate the debt because they have never sent me a bill and then sent me to collections, they refused to provide me with any verification of information, telling me to contact the former landlord. When I inquired about being sent to collections before being sent a bill or claim remittance, they said they did not send me to collections ; they sent the " claim '' to collections. I don't know what that means, and they won't explain it, so I'm not even sure what happened with the claim that was submitted. If they paid the claim, they should be providing me with details regarding the claim approval, etc. If they didn't pay the claim, then I'm really confused as to why they would be attempting to collect {$1200.00} from me. The collection notice is for their company, not my former landlord, which is what they keep telling me to do. 
XXXX XXXX XXXX ( XXXX XXXX ) I had to search the Arizona Corporation Commission for this business because I did not know who they were, I saw XXXX XXXX ' name, which is whom I'm currently in a civil court case against for failure to reimburse monies I paid out to relocate while they had to do demolition work in the apartment, as well as fabricated charges that were not credited back to my rental account prior to me moving. There was a counter claim submitted against me in XXXX for the exact amount {$620.00}, except they filed that with the name of their complex, XXXX, so now they are attempting to collect this amount from me twice, I mailed a letter to the address in XXXX, XXXX XXXX XXXX XXXX. XXXXXXXX XXXX  XXXX and paid for delivery confirmation, however they refused the letter ; but I mailed a letter directly to the office in XXXX, XXXX XXXX XXXX XXXX. XXXX XXXX XXXXXXXX XXXX XXXXXXXX, and I know that they are still in that office because that is where their property management office is located as well. I have not received any letter back, nor did I receive anything validating the debt. 
I.Q DATA INTERNATIONAL , INC. 
I mailed this collection agency XXXX letters regarding both of the collection notices they sent me, I requested that the debts be validated, and they did not respond to me before reporting me to the collection bureau. I sent XXXX letter to XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX I paid for delivery confirmation, but they refused the letter. I sent the same letter to XXXX XXXX XXXX, XXXXXXXX XXXX XXXX and I sent a copy of both of those letters addressed to each XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, XXXX XXXXXXXX XXXX I have not received any letters back from them, nor did I receive validation for the debts. 
As of XX/XX/XXXX. XXXX4, I.Q Data, International , Inc. has reported me to the credit bureau even though I requested debt validation prior to this, and none of them provided anything. This collection agency is XXXXXXXX XXXX, so even with my request to XXXX XXXX, I'm sure they were notified that I was disputing the charges.