Consumer complaint received 2022-03-25
Product: Debt collection — Private student loan debt
Issue: Attempts to collect debt not owed — Debt was paid
Company: Eaton Group Attorneys LLC (LA)

Eaton Group XXXX XXXX XXXX XX/XX/XXXX o XXXX XXXX XXXXXXXX XXXX, XXXX. contacts XXXX XXXX student loan co-signer, XXXX XXXX. 
XXXX Loan XXXX Outstanding loan balance {$23000.00} XXXX Loan XXXX Outstanding loan balance {$13000.00} XX/XX/XXXX Debt Settled o XXXX XXXX XXXX XXXX XXXX. and co-signer, XXXX XXXX reaches a settlement XXXX XXXX XXXX Settlement amount paid to XXXXXXXX XXXX, {XXXX}. 
XXXX XXXX XXXX Settlement amount paid to XXXX XXXX XXXX 
XX/XX/XXXX Documented Proof Provided o XXXX XXXX responds to Eaton Groups 30-day notification to dispute wage garnishment to previous employer, XXXX. 
o XXXX XXXX XXXX XXXX settlement letters agreed settlement amounts and proof of payment are faxed to the Eaton Groups fax number provided in their correspondence.

o Eaton Group NEVER responded or acknowledged receipt of faxed documents. 
o Eaton Group began wage garnishments despite having been provided requested documents proving the loans in questions had been satisfied with the original creditor, XXXX XXXX XXXX XXXX XXXX. ( Proof of fax and confirmation can be provided ) XX/XX/XXXX Eaton Group Disregards o Eaton Group submits garnishment letter to XXXX XXXX against XXXX XXXX. 
o The same proof of loan payment documents is provided to Eaton Group. Again, documentation is ignored, and wage garnishments are initiated. 

XX/XX/XXXX o Attorney XXXX XXXX contacts Eaton Group on behalf of XXXX XXXX requesting proof that the debt in question has not been satisfied. 
o XXXX XX/XX/XXXX, Attorney XXXX received a letter from Eaton Group documenting the debt they claim is still outstanding with the noted breakdown. ( Letter enclosed ) Judgement Creditor : XXXX XXXX XXXX XXXX XXXX XXXX Current Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX ( Paid XX/XX/XXXX ) o Eaton Group continues wage garnishment. 
o Based on the breakdown Eaton Group provided in the letter to Attorney XXXX, Eaton Group has disregarded the proof the original creditors debt was settled. 
o XXXX XXXX XXXX XXXX, XXXX. failed to notify XXXX XXXX XXXX XXXX XXXX that the debt they sold to them had been settled. 
XXXX Eaton Group bought or was sold a settled debt from XXXX XXXX XXXX which they have illegally been garnishing XXXX XXXX wages from a previous and now current employer. 
XX/XX/XXXX Eaton Group Continues Illegal Garnishment o XXXX XXXX receives a 30-day dispute notification letter from Eaton Group . All documentation disputing the garnishment must be received by XX/XX/XXXX. It should be noted that this is the 3rd time the same documents have been submitted to Eaton Group disputing this debt. 
o Certified and First-Class USPS letters were sent to Eaton Group . 

o Included with this timeline are copies of all documents which support the dispute, including the Cease-and-Desist letter to Eaton Group Attorneys. 

XXXX XXXX XXXX XXXX XXXX. failed to notify XXXX XXXX XXXX XXXX XXXX they had settled the debt with XXXX XXXX on XX/XX/XXXX, violating his consumer protection rights. This failure allowed XXXX XXXX XXXX XXXX XXXX to sell the debt Eaton Group. With each opportunity XXXX XXXX provided proof the debt was settled ; Eaton Group has intentionally ignored this fact. Impacting the livelihood and wages of his family. Eaton Group MUST make restitution in full for all monies garnished from XXXX and XXXX XXXX. 

XXXX XXXX will also be submitting a complaint to the Louisiana Attorney 's General Office regarding this issue.