Consumer complaint received 2024-03-24
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: ENCORE CAPITAL GROUP INC. (MI)

Subject : Formal Complaint Against Midland Credit Management Inc. for Alleged Violations of the FDCPA and Consumer Rights Dear Sir/Madam, I am writing to file a formal complaint against Midland Credit Management Inc. for multiple alleged violations of the Fair Debt Collection Practices Act ( FDCPA ) and infringement of my consumer rights. I believe that I have been subjected to unfair and deceptive debt collection practices by this company, as outlined below : 1. Misrepresentation of Debt Status : Midland Credit Management Inc. has misrepresented the status of my debt, engaging in misleading communication strategies during the collection process, which I believe is designed to coerce or confuse me as a debtor. 

2. Failure to Provide Required Notices : The company failed to provide the mini-Miranda notice in its communications, which is a fundamental requirement that informs the consumer the communication is from a debt collector. 

3. Threats of Legal Action : I have been subjected to threats of legal action, specifically referenced to [ XXXX XXXX XXXX XXXX XXXX XXXX XXXX ], for which the debt collector does not possess the present right or intention to initiate, violating the prohibitions against threatening legal actions that can not or will not be taken. 

4. Inaccurate Reporting and Improper Use of Reports : Midland Credit Management Inc. has attempted to collect a debt I do not owe, threatened legal actions under false pretenses, inaccurately reported this debt to credit agencies, and improperly used such reports, which constitutes a severe violation of my rights under consumer protection laws. 

5. Misleading Debt Collection Attempts : The entity has consistently misled me about my rights and the nature of the debt collection attempts, thus creating a misinformed and intimidating environment. 

6. Publishing Consumer Information : Midland Credit Management Inc. has unlawfully published my personal information, aside from reporting to consumer credit agencies, after I refused payment, directly contravening the FDCPA 's stipulations. 

7. Deceptive Practices in Debt Collection : The company has engaged in deceptive practices aimed at collecting the alleged debt, displaying a pattern of unethical and illegal conduct. 

These allegations represent a pattern of potentially illegal and unethical behavior by Midland Credit Management Inc. in its debt collection efforts. I believe these actions not only violate the FDCPA but also infringe upon my rights as outlined in the Consumer Bill of Rights. These rights include being informed and protected against fraudulent, deceitful, or misleading practices and having my interests and complaints adequately heard and considered. 

Given the severity of these allegations and the potential impact on my financial and personal wellbeing, I urge the Consumer Financial Protection Bureau to take immediate action to investigate these claims and hold Midland Credit Management Inc. accountable for any proven misconduct. I am prepared to provide further documentation and details as required. 

Thank you for your attention to this matter. I look forward to your prompt response and action to protect my rights and those of other consumers.