davidheineman/consumer-finance-complaints-large huggingface dataset:
Consumer complaint received 2023-12-21
Product: Checking or savings account — Checking account
Issue: Managing an account — Problem accessing account
Company: WELLS FARGO & COMPANY (CO)

My identity is being stolen my name is XXXX XXXX XXXX XXXX : XX/XX/1989 XXXX I have been going through this for over XXXX yrs I have houses and bank accounts and vehicles out in my name that I never went and aquired myself. I have been the subject of the XXXX XXXX scam my tag name is XXXX  XXXX I invested in stocks and never received any of the money I received a emai ( XXXX ) l in XXXX saying there were sending my account to XXXX due to the amount of money in my account and I received a financial statement from the company stating what was in my account and I called XXXX they rude told me I had no account and told me to not call back. I tried reaching out to XXXX XXXX  and no luck. I also downloaded a app on my phone and it had my bank accounts and stock information sync up to the app but it had different peoples names on the app XXXX and XXXX. I also am having a hard time getting my credit report I wrote and had my credit report sent to me in XXXX and it had some things that were not mine like someone had a child in my name I was XXXX  at the time of birth of child. And it had my business verified XXXX XXXX XXXX XXXX  and I found information that someone/someones are trying to steal my company. And every time I open a account for my credit or pre paid card I always get logged out and I never receive the card or can ever logg back in. And my account and name has been used to buy alot of property and someone has tried to XXXX me I have been XXXX XXXX and became homeless over this and my identity has been used to get government benefits and there also trying to get benefits from the veterans affairs also
Consumer complaint received 2022-12-21
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Credit inquiries on your report that you don't recognize
Company: Credit Karma (IL)

I submitted a complaint on XX/XX/2022. XXXX responded on XX/XX/2022 stating that " Permissable purpose for the credit reporting inquiries cited is provided at the time of account registration to provide you with a better credit karma experience ''. These inquiries have no adverse impact on your XXXX XXXX '' I DID NOT authorize this " finance platform '' to pull my credit!!! This is an act of credit abuse. Stating that pulling my credit via " soft '' inquiries suggest doesn't impact my XXXX XXXX suggest unauthorized permission and still violates my consumer rights! 

The company has not provided to me in writing proof that I authorized the pulling of my credit via " checking my credit '' I DO NOT use services via credit karma!
Consumer complaint received 2023-12-21
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: EQUIFAX, INC. (GA)

In accordance with the Fair Credit Reporting Act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account Name : XXXX XXXX  XXXX Account NumberXXXX Account Name : XXXX XXXX  Account Number:XXXX Account Name : XXXX  XXXX Account Number:XXXX Account Name : XXXX XXXX  XXXX Account Number:XXXX Account Name : XXXX XXXX Account NumberXXXX Account Name : XXXX Account NumberXXXX Account Name : XXXX XXXX XXXX Account Number:XXXX Account Name : XXXX XXXX XXXX Account NumberXXXX Account Name : XXXX Account NumberXXXX has violated my rights. Or a list of inquiries : 15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Consumer complaint received 2019-11-24
Product: Mortgage — Conventional home mortgage
Issue: Trouble during payment process — 
Company: Stearns Ventures, LLC (TX)

My loan was paid off on XX/XX/2019. Nevertheless, Stearns continues to automatically withdraw the monthly payment from my account. The payment history on their website shows that they are refunding the payments to me but I have not received ANY money back. They just keep my money and their platform offers no option for me to stop the payments. This company 's payment system is in gross need of an audit - it constantly charges and handles payments incorrectly and their customer service team is not equipped to handle all of the tech errors.
Consumer complaint received 2017-05-06
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Public record information inaccurate
Company: Experian Information Solutions Inc. (AZ)

I have repeatedly tried to apply for student loan consolidation, but am repeatedly denied due to an incorrect report from Experian that I have a foreclosure or other negative account.   I have already issued a complaint with them and they claimed to " resolve the issue '', but when I tried to apply for consolidation again, I was again denied due to the same problem. Experian has showed disdain for their willingness to correct their mistake and as a result it is negatively impacting my ability to lower my loan interest.
Consumer complaint received 2022-12-23
Product: Mortgage — Other type of mortgage
Issue: Trouble during payment process — 
Company: SELECT PORTFOLIO SERVICING, INC. (PA)

On Thursday, XX/XX/XXXX, I was served with a foreclosure notice from the XXXX XXXX XXXX XXXX XXXX for the property I own, located at XXXX XXXX XXXX XXXX XXXX PA XXXX. 

The lender is Select Portfolio Servicing of XXXX XXXX XXXX, Utah. I fell behind on my mortgage after being unemployed for the period XX/XX/XXXX to XX/XX/XXXX, when I began employment with XXXX XXXX. 

I notified the mortgage company that I was unemployed but had accepted the role with XXXX as of XX/XX/XXXX. I also informed them that I would send accelerated payments to bring my account up to date, once I began to receive my salary. 

In support of my promise to pay, I sent a certified check in the amount of {$2500.00} on XX/XX/XXXX as my first payment. However, the mortgage company returned this check to me, refusing to apply thus amount to my outstanding balance. 

Instead, they began the foreclosure process to steal my home, depriving me of my ability to provide for me and my family by taking away our residence. 

Subsequently, I sent checks in the following amounts from XX/XX/XXXX to the present : 1. {$2500.00} 2. {$2500.00} 3. {$3500.00} 4. {$15000.00} This includes the original check returned to me. and this totals {$23000.00}. In a separate letter, the mortgage company demanded payment of {$23000.00} by XX/XX/XXXX. 

I believe I've done enough to prevent my home from being foreclosed upon. However, I believe Select Portfolio Servicing is engaging in illegal and fraudulent behavior by initiating these proceedings. 

I request full reinstatement of my mortgage, the elimination of excessive fees charged by the company for unnecessary legal and business costs, and damages from the company and the law firm that prepared this illegal foreclosure filing against me. 

I also request a full investigation into the business practices of Select Portfolio Servicing to determine if other customers are bring defrauded like I have. 

I have filed similar complaints with : The U.S. Department of Justice, The PA State Attorney General 's Office and U.S. HUD. 

I can be reached by email at : XXXX or XXXX and by phone at XXXX or XXXX Rev. XXXX XXXX XXXX XXXX
Consumer complaint received 2022-12-22
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (IL)

In accordance With the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX. Account # XXXX. 
XXXX XXXX. Account # XXXX. 
XXXX. Account # XXXX. 
XXXX XXXX XXXX. Account # : XXXX XXXX XXXX XXXX XXXX Account # XXXX. 
XXXX XXXX XXXX. Account # XXXX. 
XXXX XXXX XXXX. Account # XXXX 15 U.S.C 1681 Section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2. It also states a consumer reporting agency can not furnish a account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : No consumer reporting agency may make any consumer report containing any of the following items of information any other adverse items of information, other than records of convictions of crimes more than seven years.

15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Consumer complaint received 2022-12-22
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc. (IL)

In accordance With the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX. Account # XXXX. 
XXXX XXXX. Account # XXXX. 
XXXX. Account # XXXX. 
XXXX XXXX XXXX. Account # : XXXX XXXX XXXX XXXX XXXX Account # XXXX. 
XXXX XXXX XXXX. Account # XXXX. 
XXXX XXXX XXXX Account # XXXX 15 U.S.C 1681 Section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2. It also states a consumer reporting agency can not furnish a account without my written instructions.

15 U.S.C 1681c. ( a ) ( 5 ) Section States : No consumer reporting agency may make any consumer report containing any of the following items of information any other adverse items of information, other than records of convictions of crimes more than seven years.

15 U.S.C 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Consumer complaint received 2022-09-09
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc. (CA)

In accordance with the Fair Credit Reporting act XXXX  Account # XXXX XXXX  XXXX  XXXX, # XXXX XXXX XXXX, # XXXX XXXX  XXXX, # XXXX XXXX  15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
Consumer complaint received 2022-12-22
Product: Credit card or prepaid card — General-purpose credit card or charge card
Issue: Getting a credit card — Application denied
Company: Avant Holding Company, Inc. (CT)

I received an offer to apply for a credit card with Avant through XXXX XXXX, an approval guarantee was offered in amount of {$50.00} by XXXX XXXX, application denied. Avant claims reason for denial is due to past account which was charged off, however, they have not sent me notice of decline which XXXX XXXX needs to process their guarantee.
Consumer complaint received 2022-12-22
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC. (OH)

In accordance to the fair credit reporting. The list of accounts below has violated my federally protected Consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX has violated my rights. 

XXXX XXXX has been reporting inaccurate information about my sercured credit card with XXXX max limit. 

As of XX/XX/2022, the account was reported not in good standing with XXXX XXXX. 

The account also reported imits as high as XXXX XXXX. However, This is a sercured XXXX limit credit card. 

XXXX XXXX XXXX also did unauthorized had XXXXnquiries.As a XXXX XXXX  member.Im able to shop products with no harm to credit profile.This information is publicly known. 


Resolution : Remove any and all negative remarks off credit report immediately Remove all XXXX XXXX inquiries Report accurate information regarding the account going forward
Consumer complaint received 2022-12-22
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (OH)

In accordance to the fair credit reporting. The list of accounts below has violated my federally protected Consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX has violated my rights. 

XXXX XXXX has been reporting inaccurate information about my sercured credit card with XXXX max limit. 

As of XX/XX/2022, the account was reported not in good standing with XXXX XXXX. 

The account also reported imits as high as XXXX XXXX. However, This is a sercured XXXX limit credit card. 

XXXX XXXX XXXX also did unauthorized had inquiries.As a XXXX XXXX  member.Im able to shop products with no harm to credit profile.This information is publicly known. 


Resolution : Remove any and all negative remarks off credit report immediately Remove all XXXX XXXX inquiries Report accurate information regarding the account going forward
Consumer complaint received 2023-12-21
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Difficulty submitting a dispute or getting information about a dispute over the phone
Company: EQUIFAX, INC. (TX)

I trust this letter finds you well. I recently reviewed the updated copy of my credit report and noticed errors and discrepancies in the information furnished by your agency. 

In light of this, I am planning to apply for a new credit line. However, I am concerned that the presence of this inaccurate information may lead to a denial of my application. Therefore, I am reaching out to request the prompt removal of these invalid items from my credit file. 

*Please see letters for the negative items.
Consumer complaint received 2023-12-21
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC. (CO)

There are accounts under my name that is a result of Identity Theft as well as inquiries that I have no direct engagement with. I have already files the proper documentation for these and have sent it to the bureaus but they did not remove them. 
Please see attached documents for these accounts i am complaining.
Consumer complaint received 2023-12-21
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: EQUIFAX, INC. (OH)

I was going over my credit report FRAUDULENT ACCOUNTS and I seen unauthorized ACCOUNTS that are not accurate FOLLOWING ACCOUNTS ARE NOT MINE : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and filed a civil case against me for a debt collections that I did not authorize. They are in violation of FDCPA 805/806/809. demand to see the application for credit or request for business. I demand see the purpose, and written contract, and proof that I applied for these accounts?? I am a victim of Fraud and I am protecting my credit file as much as I can.
Consumer complaint received 2022-12-23
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (VA)

In accordance with the Fair Credit Reporting act. The account below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

XXXX XXXX XXXX XXXX XXXX XXXXXXXX has violated my rights. 

1

5 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Consumer complaint received 2022-12-23
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (VA)

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account name : XXXXXXXX XXXX XXXX XXXX XXXXXXXX, Account number : XXXX, XXXX, has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Consumer complaint received 2022-09-09
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc. (MI)

this company is putting information onto my consumer report without my written consent which is a violation of my consumer rights. I have sent them mail and called them over and over again to try and get this resolved. In the letter i have attached it shows the accounts and inquiries, also giving them instructions on what i am demanding them to do with the accounts. These three companies have a job to do and that to make sure everything is supposed to be reporting fairly and accurately, according to the FCRA. Reporting negative information that I didn't give consent on is not reporting accurately or fairly.
Consumer complaint received 2022-12-23
Product: Vehicle loan or lease — Loan
Issue: Struggling to pay your loan — Lender trying to repossess or disable the vehicle
Company: Mid-Atlantic Finance Co., Inc. (FL)

I walked into XXXX XXXX  XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX And paid a fee to walk away with a used vehicle XXXX the book value was never discussed with me of the vehicle prior to the buy. This car was reported to have a book value of XXXX they set it at {$9900.00} They sold this debt to mid Atlantic the holder of the debt I was not aware that I would be paying XXXX times what the car is worth. The car now has a book value of XXXX i had my car repossessed illegally this morning because I can not afford the high payments on this car XXXX, every other week. They are holding my property for ransom and asking I pay a fee for the belongings inside the vehicle which is my debt cards my wallet. Mid Atlantic has not reported correctly to all three credit bureaus and in the online payment system is blocked right now because of the repossessed vehicle. The online payment says 50 days past XXXX as of XX/XX/23 XXXX XXXX  and just now I logged back in a few minutes later and they are doing some fraudulent charges of upping the fees as I logged back in to see XXXX They are monitoring when I logged in and glitching the system to fool me into changing the fees more then what is actually due. The payment is XXXX, by-weekly and they are changing from XXXX to 51 days in a matter of seconds in their online portal. This is not the first time Mid Atlantic has done this. I have told them that I have a right to recind this contract due to all the fraudulent charges that I have incurred and illegal repossession of this old vehicle that I have paid off since the down payment of the sum of all charges. This is illegal to spike a price of an old car to XXXX times over the book Valu. The place where I first got it where I have the original paperwork from XXXX XXXX and I recently noticed a charge that I never knew about that included charges of XXXX of a shipping fee from pennsylvania to ship the car to Florida at the lot where I got this car from. I never knew of this. They never told me. Right now as I write this letter on the XX/XX/XXXX @ XXXX my car is gone repossessed. Mid Atlantic debt collection company is the most corrupt company around and so is XXXX XXXX where the car came to me from. I did not understand what I was signing initially and I was not given any documents stating my rights that I have a right to recind the contract. Mid Atlantic charging repossession fees of XXXX dollars to pick up the vehicle is illegal and changing the fee online on purpose within a matter of seconds I saw 50 days to 51 days and XXXX. To XXXX. To pay. They have blocked in the system to pay online and its because they want me to pay additional fees of the repossession tow guy place. Mid Atlantic phone number is XXXX ext XXXX or XXXX