Consumer complaint received 2024-05-24
Product: Debt collection — Other debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: First Financial Resources, Inc. (ME)

I am filing this complaint against First Financial Resources and XXXX for failing to verify a disputed alleged debt in the amount of {$1200.00} and for continuing to report inaccurate information on my credit report. Despite multiple attempts to resolve the issue directly with the collection agency and through XXXX, the debt remains unverified and improperly reported only on my XXXX report. My XXXX report fails to show any collections accounts. 

Details of the Issue : On XX/XX/2024, I sent a notarized and certified debt validation request to First Financial Resources, addressed to XXXX XXXX XXXX, at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX. The request was made in accordance with FDCPA Section 809 ( b ) and included the following : Verification of the amount owed.

Documentation establishing their legal right to collect the debt.

Copies of any agreements or contracts related to the debt.

Proof that the statute of limitations on the debt has not expired. 
Proof of any payments made on the debt. 
Details of any interest or fees added to the original debt. 
A copy of the final account statement from the original creditor. 
Documentary evidence showing the lawful acquisition of my non-public information. 
The original alleged debt document/agreement with my signature. 
Additionally, I requested information under the XXXX XXXX ( XXXX ) regarding how my personal information would be used and shared. 

Timeline and Collection Agency ResponsXXXX : XX/XX/2024 : Sent the initial debt validation letter via certified mail. 
XX/XX/2024 : The 15-day response period I requested passed without a reply. 
XX/XX/2024 : Filed a complaint with the CFPB ( Complaint ID XXXX ) First Financial Resources responded, citing the FDCPA 's 30-day response period. 
XX/XX/2024 : The 30-day period elapsed without receiving any validation of the debt from First Financial Resources . 

Dispute with XXXX : XX/XX/2024 : Filed a dispute with XXXX regarding the unverified debt. 
XX/XX/2024 : XXXX claims they couldn't honor my dispute Pursuant to Section 611 ( a ) ( 3 ) ( A ) of the Fair Credit Reporting Act, XX/XX/2024 : XXXX closed the dispute, claiming to have validated the debt without providing any supporting documentation to me. 
5. Violation of FDCPA and Continued Reporting : First Financial Resources has failed to provide any of the requested documentation within the legally required timeframe. Despite this, the debt remains on my credit report, negatively impacting my credit score and financial standing. XXXX continues to report this unverified debt, contrary to my dispute. 

Some laws that could have been violated, but not limited to : FDCPA : Section 807 ( 15 U.S.C. 1692e ) Section 808 ( 15 U.S.C. 1692f ) FCRA : Section 623 ( a ) ( 15 U.S.C. 1681s-2 ( a ) ) Section 623 ( b ) ( 15 U.S.C. 1681s-2 ( b ) ) GLBA : Section 501 ( 15 U.S.C. 6801 ) Section 502 ( 15 U.S.C. 6802 ) Section 503 ( 15 U.S.C. 6803 ) Impact on Me : The presence of this unverified debt on my credit report has caused significant stress and financial harm. It has hindered my ability to obtain credit. I was denied a extension of my own credit for very much needed dental work. This has forced me to prolong this somewhat urgent healthcare procedure and has damaged my creditworthiness without due cause.