Consumer complaint received 2024-02-08
Product: Debt collection — Other debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: AFNI INC. (OR)

I provided them with copies of everything to show I did not own the vehicle and who purchased. 

I sold the XXXX XXXX XXXX XXXX on XXXX Buyer XXXX XXXX XXXX XXXX XXXX XXXX XXXX The XXXX XXXX was involved in a hit and run on XXXX long after I had sold the car Document 1 Notice of Sale or Transfer signed by buyer and seller Document 2 Vehicle bill of sale with date and time of sale signed Document 3 Copy of Title signed by all parties Document 4 Copy of Drivers License of buyer Document 5 2 pages showing I logged into the XXXX and reported XXXX sale on XXXX and received aNotice of Sale received confirmation number form XXXX confirmation Number XXXX Document 6 Fikrst letter from XXXX  on the claim. I received a letter in XXXX and contacted XXXX and left a message and contacted my insurance XXXX XXXX. 
Document 7 and 8 Email to XXXX and I thought they were handling this Document 9 Letter from XXXX emailed to XXXX see letter. Telling XXXX I was not the owner and had removed policy coverage. 
Document 10,11, & 12 Email correspondence to XXXX and from XXXX in regards to getting the no fault claim removed from my driving record. See document 10,11,12 ( these are not relevant to the XXXX  issue, but may want to discuss as far as the history of the incident ). 
Document 13 & 14 I received these letters the same day on the week of XXXX, from my mailbox on XXXX. 
Both letters from AFNI, a collection company hired by XXXX Insurance to collect on a claim they had been provided with information from XXXX insurance that I was not the owner and did not have insurance on a vehicle that I did not own at the time of the accident. 
Letter labeled 13 is dated XXXX as date of loss Letter labeled 14 is dated XXXX as date of loss?? 
I contacted XXXX and Afni on the XXXX, XXXX and XXXX by phone. I got the run around by XXXX and was twice forwarded to Afni. 
Document 15 Email sent to Afni as requested on XXXX providing them with information they should have received from XXXX XXXX in regards to the claim including the bill of sale, proof of XXXX acceptance of transfer, and XXXX picture of buyer of the vehicle. And a copy of the letter from XXXX that they were sent about the claim being closed. 
I did not get a reply from them as requested in the email, to let me know they have received the documents. 
XXXX left a message for XXXX XXXX did not hear back. Claim person for XXXX XXXX got a different number XXXX XXXX am and XXXX answered and transferred me to XXXX. Never to return. 
XXXX Talked to XXXX XXXX and was going to be transferred to someone at XXXX to help me, but went to Afni instead. 

After making several more phone calls and getting older XXXX XXXX and continuing to only get transferred to the collection company who must be screening their calls because they're not answering my calls. 
I made contact with an attorney on XX/XX/XXXX, XXXX XXXX to represent me and to try to get XXXX to remove this from the collection company XX/XX/XXXX, XXXX XXXX my attorney left XXXX voicemails XXXX on the XXXX XXXX on the XXXX for XXXX XXXX. the person is signed to the claim. 
XXXX XXXX also sent an email to XXXX XXXX on XX/XX/XXXX XXXX XXXX has tried following up and called again on Monday XX/XX/XXXX because he had still not heard back from anyone on this XXXX XXXX left another voicemail on XX/XX/XXXX. 
XXXX XXXX continues to not return my calls or XXXX XXXX 's calls