Consumer complaint received 2024-01-07
Product: Credit card — General-purpose credit card or charge card
Issue: Problem when making payments — Problem during payment process
Company: AMERICAN EXPRESS COMPANY (TX)

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX *Without Recourse. 

THE BANK XXXX XXXX XXXX XXXX XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ATTENTION : CORPORATE TRUST ADMINISTRATION Re : Dispute and Request for Remedies Pursuant to 15 USC 1681 and Relevant Legal Codes Dear XXXX XXXX, I trust this letter finds you well. I am writing to formally dispute and seek resolution for inaccuracies present in my credit report associated with my AMERICAN EXPRESS account XXXX XXXX XXXX XXXX and would like to put this account into a Billing Error Status. This dispute is made in accordance with the provisions of 15 USC 1681, along with other relevant legal codes, as detailed below : Nature of Dispute : The current status of my AMERICAN EXPRESS account inaccurately reflects a balance of {$9000.00}. I am disputing this amount based on the grounds of a billing error, as outlined in 12 CFR 1026.13 and 15 U.S. Code Credit Billing, specifically under XXXX.

Requested Remedies : I am seeking the following remedies in response to the inaccuracies presented : Remedy XXXX XXXX : Correction of Billing Errors I hereby acknowledge a prior oversight on my part regarding the method of payment. I inadvertently sent a debt note, and I am requesting the return of ALL these notes. I am now seeking the establishment of an open-ended account, settling at the end of each month, where periodic interest charges may be applied. I am also requesting the return of all Federal Reserve Notes provided over the years to the checking account XXXX XXXX within XXXX XXXX. 
Remedy # XXXX : Dividend Coupon Deposits I request that the dividend coupons received through the Treasury, resulting from the securitization of my XXXX, be deposited into my checking account # XXXX every XXXX XXXX. 
Remedy # XXXX : Correction of XXXX XXXX I am demanding the correction of negative reporting to all Credit Bureaus. The account should be marked as " paid as agreed, '' and all late payments should be expunged from the record. 
Additional Legal Codes Violations by AMERICAN EXPRESS : In addition to the aforementioned disputes, I believe AMERICAN EXPRESS has violated the following legal codes : 15 U.S. Code 44 26 CFR 1.1244 ( c ) -1 Section 1244 stock defined.

26 CFR 1.561-2 When dividends are considered paid.

31 CFR 306.18 Exchanges of coupon securities for registered securities. 
Securities Exchange Act of 1934 Trust Indenture Act of XXXX Uniform Consumer Credit Code ( XXXX ) Public Law 88-243 Uniform Commercial Code 1-308. Performance or Acceptance Under Reservation of Rights. 
UCC 3-415. Obligation of Indorser 18 U.S. Code 8 18 U.S. Code 1961 18 U.S. Code 1962 ( a-b ) Copied Parties : This letter is being copied to the Consumer Financial Protection Bureau, XXXX  Attorney Generals Office, Better Business Bureau, Securities Exchange Commission, XXXX XXXX XXXX XXXX XXXX XXXX  and AMERICAN EXPRESS ISSUANCE XXXX  XXXX, among others. 
I expect a thorough investigation into these matters and a prompt resolution within the stipulated time frames as mandated by applicable laws. 
Thank you for your prompt attention to this matter. 
Sincerely done in good faith, all rights reserved, without recourse XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ATTENTION : XXXX XXXX XXXX XXXXXXXX MY BANK : XXXX POINT XXXX XXXX Routing XXXX XXXX, Account XXXX XXXX