Consumer complaint received 2024-05-06
Product: Money transfer, virtual currency, or money service — Foreign currency exchange
Issue: Fraud or scam — 
Company: Block, Inc. (IL)

To whom this may concern, I hope all is well, I am filling/reaching with one final attempt of a resolution. 

I have spoken with my bank ( XXXX ) and they stated a security email was sent out to my XXXX. upon looking through my entire email there was one email found which was never opened by me or verified yet they stated that it was. Regardless if that one transaction was approved, even though it wasnt by me, it shouldnt mean that I approved the other 100 transactions. Upon looking throughout my account for clues as to how this happened, there is also a pin set on my cashapp account that I did not set. 

I would like some settlement from CashApp, or some assistance instead of short, quick answers. Their lack of security and acknowledgement of others concerns is very concerning for a XXXX XXXXXXXX dollar company. 

I have provided everything they have asked of me, and I have physical proof of my where about during that time which isnt matching up with where they are claiming I spent the money. 

I ask of you guys to make one final reach out to them and if all fails I will have to find other resources. I appreciate your time, this is a very stressful and long situation Ive been dealing with and at my age this money really means a lot to me. 

Thank you in advanced, & I hope we finally get a positive result out of this. 
The transactions in concern are below : XX/XX/XXXX for {$60.00} at XXXXXXXX XXXX XXXXXXXX {$60.00} at XXXXXXXX XXXX {$60.00} at XXXX XXXX XXXXXX/XX/XXXX {$300.00} at XXXXXXXX XXXX XXXXXXXX {$400.00} at XXXXXXXX XXXX, {$400.00} at XXXXXXXX XXXX XXXXXXXX {$100.00} at XXXXXXXX XXXX, {$120.00} at XXXXXXXX XXXX XXXXXXXX {$100.00} at XXXXXXXX XXXX, {$200.00} at XXXXXXXX XXXX, {$200.00} XXXX XXXX XXXX  {$190.00} at XXXXXXXX XXXX XXXXXXXX {$100.00} at XXXXXXXX XXXX XXXXXXXX {$100.00} at XXXXXXXX XXXX XXXXXXXX {$100.00} at XXXXXXXX XXXX {$200.00} at XXXXXXXX XXXX XXXXXXXX {$100.00} at XXXXXXXX XXXX {$100.00} at XXXXXXXX XXXX XXXXXXXX {$100.00} at XXXXXXXX XXXX XXXXXXXX {$100.00} at XXXX XXXX {$120.00} at XXXX XXXX {$100.00} at XXXXXXXX XXXX XXXX XXXXXXXX {$120.00} at XXXXXXXX XXXX {$110.00} at XXXXXXXX XXXX XXXXXXXX {$200.00} at XXXXXXXX XXXX XXXXXXXX {$200.00} at XXXXXXXX XXXX, {$200.00} at XXXX XXXX {$200.00} at XXXXXXXX XXXX, {$200.00} at XXXXXXXX XXXX XXXXXXXX {$200.00} at XXXX XXXX XXXX {$25.00} at XXXXXXXX XXXX, {$25.00} at XXXXXXXX XXXX, {$25.00} at XXXXXXXX XXXX XXXXXXXX {$50.00} at XXXX XXXX {$200.00} at XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX